Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Cisco April 2015 - Present
Avaya January 2015 - April 2015
JPMorgan Chase & Co. November 2014 - December 2014
Cisco September 2012 - October 2013
Cisco April 2009 - September 2012
Cisco July 2008 - April 2009
Linksys November 2006 - July 2008
Nortel Networks May 2006 - November 2006
Nortel Networks March 2001 - May 2006
Nortel Networks January 2004 - December 2004
Skills
Cisco Technologies, PMP, Wireless, Project Management, Program Management, Vendor Management, Product Management, MS Project, Risk Assessment, Process Improvement, Testing, Project Planning, User Experience, Software Project..., SDLC, IP, SIP, VoIP, Telecommunications, Integration, Switches, RTP, Software, Wireless Networking, TCP/IP, QoS, Network Architecture, Test Automation, Troubleshooting, Quality Assurance, Unified Communications, Routers, SNMP, Ethernet, CDMA, Automation, WiFi, Routing, Linux, H.323, Debugging, Cisco IOS, Network Design, Network Engineering, Perl, ClearCase, Unix, System Architecture, Cloud Computing, Embedded Systems
Education
DeVry University-Texas 1997 — 1999
Bachelor of Science in Technical Management
DeVry University-Texas 1993 — 1995
Associate of Applied Science in Electronics
Leather Hearts January 2010 - Present
Avaya July 2006 - Present
Alpine Access 2004 - 2006
Island Pacific 2005 - 2005
Colorado Public Radio June 2002 - September 2004
Relera Inc. 2000 - 2001
Lucent/International Network Services August 1998 - November 2000
International Network Services 1998 - 2000
Skills
Troubleshooting, Active Directory, Servers, Network Administration, Operating Systems, IP, Microsoft Exchange, DHCP, CCNA, Networking, Computer Hardware, IT Operations, Requirements Analysis, Call Center, Project Management, System Deployment, VoIP, Avaya, Unified Communications, Customer Support, Avaya IP Telephony, Telephony Support, Databases, Telecommunications, SIP, LAN-WAN, Call Centers, Telephony, H.323, TCP/IP, Enterprise Software, ISDN
Education
Metropolitan State University of Denver 2004 — 2008
Drake University 1981 — 1985
Bachelor's degree
Independent Consultant 2015 - Present
Avaya 2014 - 2015
Cisco 2012 - 2013
Cisco Systems 2008 - 2012
Sun Microsystems 2006 - 2008
Sun Microsystems 2003 - 2006
Sun Microsystems 1998 - 2003
Superconducting Core Technologies, Inc. 1997 - 1998
West Hudson & Company 1994 - 1997
Shoemaker, Wham, Krisor & Shoemaker 1993 - 1994
Skills
Enterprise Software, SaaS, Human Resources, Go-to-market Strategy, Sales Enablement, Partner Management, Solution Selling, Business Alliances, Strategic Partnerships, Strategy, Channel Partners, Managed Services, Data Center, Program Management, Cross-functional Team..., Vendor Management, Start-ups, Cloud Computing, Management, Leadership, Performance Management, Organizational..., Change Management, Employee Relations, Recruiting, Succession Planning
Education
University of Colorado School of Law 1990 — 1993
Juris Doctor, Law
Duke University 1986 — 1990
Bachelor of Arts (BA), Public Policy Studies
Mullen High School 1982 — 1986
High School Diploma
Avaya January 2015 - Present
Avaya January 2014 - July 2014
Appconomy May 2013 - August 2013
Hyron September 2011 - November 2011
Skills
Java, JavaScript, jQuery, AngularJS, Semantic-UI, HTML, PHP, SQL, C++, Git, C#, Scheme, MySQL, ASP.NET, Programming, Android, Software Engineering, Software Design, JSON, AJAX, Computer Science, OOP, Android Development, Web Development, CSS, LDAP, Q&A, d3.js, Bootstrap
Education
Northeastern University 2012 — 2014
Master of Science (M.S.), Computer Science, 3.59
East China Normal University 2008 — 2012
Bachelor of Science (BS), Computer Software Engineering
Avaya September 2014 - Present
Verint March 2011 - September 2014
Siemens IT and Solutions January 2002 - March 2011
Bartlett & Co January 1998 - January 2001
Skills
ACSS
Education
University of Cincinnati
DeVry Institute of Technology 1989 — 1991
AAS, Electronic Technology
US Army January 2009 - Present
Avaya March 2007 - January 2009
USAMITC June 2005 - May 2007
Skills
DoD, Security Clearance, Security+, Army, Security, Military, Network Security, Top Secret, DIACAP, Information Security, CISSP, Network Administration, Cisco Technologies, Command, Troubleshooting, National Security, Active Directory, Servers, Computer Security, BCNE, GSLC, Acquisition Level 2, Host Based Security..., Palo Alto, Avaya IP Telephony, Avaya Communication..., Juniper Networks, Information Assurance, IT Management, Systems Engineering, Integration, Vulnerability Assessment
Education
DeVry University-Missouri 1995 — 1996
Associate of Science (A.S.), Electrical, Electronics and Communications Engineering
Avaya January 2012 - Present
Skills
InDesign, Photoshop, Microsoft Office, PowerPoint, Microsoft Word, Social Media, Microsoft Excel, Outlook, Posters, Business Cards, Typography, Flyers, Logo Design, Illustrator, Interaction Design, Mobile Devices, Mobile Applications, Agile Methodologies, Scrum, Personal Branding, User-centered Design, Communication, Web Design, Graphic Design, User Experience, User Experience Design, Information Architecture, Experience Design
Education
Diablo Valley College 2008 — 2010
Graphic Design
Avaya 2013 - Present
Dell December 2002 - January 2013
Dell December 2002 - August 2004
EMC January 2002 - December 2002
EMC January 2001 - December 2001
Data General July 1987 - December 2000
Skills
Solution Selling, Storage, Virtualization, Cloud Computing, Managed Services, Data Center, Salesforce.com, Disaster Recovery, Sales Management, Professional Services, Direct Sales, Channel, Product Management, Integration, Strategy, Pre-sales, Account Management, Enterprise Software, Selling, Leadership, Sales
Education
East Tennessee State University 1985 — 1987
MBA, Management
University of Tennessee-Knoxville 1979 — 1984
Computer Science, BS
Telecommunication October 1948 - Present
Avaya 2001 - June 2012
Avaya 1996 - 2001
Skills
Voice Mail, Program Development, Unix, Linux, RAID, Telecommunications, Software Installation, IP PBX, Hardware, Shell Scripting, Avaya Communication..., VoIP, SIP, TDM, Networking, Call Centers, Routing, MPLS, C, Wireless, Telephony, Ethernet, ACD, HTML, IVR, VPN, Testing, Avaya, Switches, MGCP, Routers, Media Gateways, Network Design, IP, SIP Trunking, SQL, CTI, WAN, T1, Messaging, TCP/IP, ISDN, Cisco Technologies, Unified Communications, Audix, H.323, LAN-WAN, Troubleshooting
Education
Regis University 1994 — 1998
Master of Science (MS), Computer Science, A
Regis University 1990 — 1994
Bachelor of Science (BSc), Computer Science, A
DeVry University Phoenix 1968 — 1970
AA of Applied Science, Computer/Information Technology Administration and Management, A
Forney Publishing January 2001 - Present
Hewlett-Packard August 2010 - Present
IT Consultant June 2004 - 2010
Avaya June 2000 - April 2004
Lucent Technologies December 1998 - June 2000
Skills
ITIL, IT Service Management, Data Center, IT Management, Service Delivery, Strategy, Cross-functional Team..., Switches, Telecommunications, Project Management, Virtualization, IT Strategy, Training, SDLC, Solution Architecture, Service Management, Integration, Cloud Computing, Servers, PMP, IT Operations, Leadership, Management, Managed Services, IP, Vendor Management, Disaster Recovery, HP, Networking, Gospel Music
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Masters, Information Systems
DeVry Institute of Technology 1994 — 1998
Bachelor, Science Electronics Engineering Technology
The Ohio State University 1988 — 1989
Electrical Engineering
Howard University 1987 — 1988
Electrical Engineering
Avaya September 2014 - Present
Service Corporation International November 2011 - September 2014
BELK CORPORATE January 2010 - September 2011
STICKLEY FURNITURE January 2008 - September 2011
Skills
Leadership, Retail, Sales, Inventory Management, Merchandising, Training, Purchasing, Advertising, Vendor Management, Negotiation, Process Improvement, Supply Chain, Analysis, Project Planning, Pricing
Education
East Carolina University 2003 — 2007
Bachelor Degree, MerchandisingBusiness Management
Altocloud January 2014 - May 2015
Independent March 2013 - December 2013
Avaya 2011 - March 2013
Avaya 2009 - 2011
Avaya 2007 - 2009
Avaya 2001 - 2007
Quintus 1984 - 2001
University of Edinburgh 1978 - 1983
Skills
Marketing Communications, Public Speaking, Unified Communications, Contact Centers, Avaya, Telecommunications, VoIP, Telephony, Channel, Product Management, Product Marketing, Call Centers, Professional Services, SaaS, CRM, Management, Video Collaboration, Thought Leadership, Pre-sales, Integration, Cloud Computing, Cross-functional Team..., Software Development, Sales Enablement, Competitive Analysis, Messaging, Start-ups, Leadership, Integrated Marketing, Strategic Partnerships, Mobile Devices, Demand Generation, Analyst Relations, Business Alliances, Channel Partners, Solution Selling, IVR, Managed Services, SIP, Multi-channel Marketing, Video Conferencing, Sales Engineering, Partner Management, Wireless, Positioning, Technology Evangelist, Salesforce.com, Collaboration Solutions, Strategy, Enterprise Software
Education
University of Durham
BA, Philosophy
Simon Langton Grammar School for Boys
UK High School A+S Levels, Math and Physics
Ericsson August 2009 - Present
Avaya June 2007 - July 2009
Sapphire Tech January 2004 - August 2006
Telecom Network Specialists July 2002 - January 2005
Ericsson July 1992 - December 2002
Skills
Project Management, Project Planning, Project Teams, UMTS, GSM, LTE, French to English, Polish, International, Avaya, Media Gateways, Switches, RAN, RNC, Integrity, Engineers, Projects, PMP, PMO, Computers, Solution Implementation, Integration, Auditing, Public Speaking, Ericsson OSS, Wireless Networking, IP, Software Deployment, Product Lifecycle..., Management, Team Leadership, Rollout
Education
DeVry University 1987 — 1989
Engineer's degree, Electrical, Electronics and Communications Engineering, 3.98
University of Connecticut 1981 — 1984
BA, International Business
Avaya January 2015 - August 2015
eBay Inc November 2012 - May 2013
Institute of Massive Computing, East China Normal University June 2011 - October 2012
Skills
Data Mining, Java, Python, Linux, C, C++, JavaScript, Perl, JSP, CSS, HTML 5, SQL, JPA, Android Development, Django
Education
Northeastern University 2013 — 2015
Master of Science (MS), Computer and Information Systems Security/Information Assurance
East China Normal University 2009 — 2013
Bachelor of Science (BS), Software Enginnering
Avaya Inc. January 2012 - Present
Avaya 2004 - Present
Expanets 2000 - 2004
Lucent Technologies 2000 - 2004
AT&T 1990 - 2000
Skills
Managed Services, IP, Avaya, Avaya Aura, Cisco Technologies, Call Centers, Cloud Computing, Enterprise Software, Management, Pre-sales, Marketing, Process Improvement, SIP, Team Leadership, Technical Support, Telecommunications, Troubleshooting, Telephony, Vendor Management, VoIP, Wireless
Education
Eastern Illinois University
B.A., Political Science
NVIDIA March 2013 - Present
Avaya 1996 - 2012
Nortel Networks January 1999 - January 2009
Bay Networks February 1996 - January 1999
Skills
VoIP, Cisco Technologies, TCP/IP, Switches, IP, Telecommunications, Data Center, Network Design, Unix, WAN, VPN, Linux
Education
DeVry University-California 1984 — 1986
Technical Degree, Informatin Technology
Charlmont High 1980 — 1983
Diploma
HSBC October 2013 - Present
KPMG December 2006 - October 2013
Avaya December 2003 - May 2006
Samsung 2006 - 2006
JP Morgan Chase 1997 - 2000
Broadview Associates 1995 - 1997
Merrill Lynch 1993 - 1995
Skills
Talent Acquisition, Hiring, Executive Search, College Recruiting, Applicant Tracking..., Sourcing, Interviewing, Recruiting, Talent Management, Interviews, Human Resources, Contract Recruitment, Vendor Management, Internet Recruiting, Succession Planning, Sales, Leadership, Onboarding, Temporary Placement, Organizational..., Training, Workforce Planning, Performance Management, Technical Recruiting, Marketing, Employer Branding, Deferred Compensation, Benefits Negotiation, Resume Writing, Career Development, Screening Resumes, Employee Training
Education
Drexel University - LeBow College of Business 1990 — 1992
B.S.
Ramsey High School
Cisco Systems May 2012 - Present
Connex See Service INC. July 2009 - January 2012
Avaya November 2004 - March 2009
Sun Microsystems April 1998 - September 2004
Avaya April 1994 - April 1998
IBM Canada Ltd. February 1987 - April 1994
Skills
Vendor Management, Program Management, Managed Services, Cisco Technologies, Business Strategy, Avaya, Production Support, Business Relationship..., Global Services, Management, Project Management, Sales, Leadership, Professional Services, Operations Management, Customer Satisfaction, Solution Selling, Customer Experience, Training, Wireless, Project Planning, Call Centers
Education
DeVry Institute of Technology 1979 — 1982
engineering, Communications
York University - Schulich School of Business
Account Management
IBM 1988 — 1994
Sales / Marketing / Management
Dale Carnegie 1985 — 1986
Presentation Skills
Clearworks October 2007 - Present
CommScope August 2005 - October 2007
CommScope February 2004 - August 2005
Avaya September 2002 - February 2004
Microsoft March 2000 - August 2002
T-Mobile (Aerial Communications) August 1997 - March 2000
AT&T (Ameritech New Media) June 1995 - August 1997
Skills
Product Marketing, Product Management, Product Launch, Market Research, Requirements Analysis, Product Development, Product Life Cycle..., Competitive Analysis, Cross-functional Team..., Market Analysis, Strategy Development, Marketing Strategy, Digital Marketing, Mobile, Business Strategy, Strategy, Marketing Research, Business Intelligence, Business Development, Start-ups, Management, Customer Insight, Integrated Marketing, Leadership, Mobile Devices, Marketing Communications, Telecommunications, Segmentation, Enterprise Software, Strategic Partnerships, Marketing, Strategic Planning, Consulting, Program Management, Go-to-market Strategy, Sales, Project Management, Competitive Intelligence, Analysis, Professional Services, Thought Leadership
Education
Eastern Illinois University 1993 — 1994
Master of Arts (M.A.), Economincs
Eastern Illinois University 1989 — 1994
BA, Political Science, French
Karlsruhe American High School 1985 — 1989
High School
American School of Niamey 1982 — 1985
Avaya December 2009 - Present
Nortel May 2008 - December 2009
Black Box Network Services January 2004 - April 2008
TELUS (formerly Williams and TTS Meridian Systems) April 1995 - January 2004
Skills
Unified Communications, Avaya, SIP, Telephony, VoIP
Education
Durham College 2002 — 2004
Project Management
Fleming College 1993 — 1995
Telephone Systems
Tekni-Plex, Inc. January 2015 - Present
Avaya July 2014 - January 2015
TBM Consulting Group November 2007 - July 2014
TBM Consulting Group October 2006 - November 2007
TBM Consulting Group January 2003 - October 2006
Paramount Die Company November 1998 - January 2003
Hippopotamus Home Computers June 1998 - September 1998
Bayside Motion Group July 1994 - June 1998
Bayside Motion Group June 1993 - July 1994
Bayside Motion Group December 1992 - June 1993
Skills
Toyota Production System, Six Sigma, Lean Manufacturing, Culture Change, E-Learning, Team Building, Kaizen, Operational Excellence, Training, Value Stream Mapping, Continuous Improvement, Change Management, SMED, Manufacturing, Manufacturing..., Leadership, Supply Chain Management, Business Process Mapping, Performance Improvement, Business Process..., Operations Management, Strategy, Manufacturing Operations, Cross-functional Team..., 5S, Quality Management, Process Improvement, TQM, JIT, Management, Root Cause Analysis, Business Transformation, Supply Chain, Product Development, Start-ups, CRM, Program Management, Process Engineering, Business Development, Leadership Development, Strategic Planning, Kanban, DMAIC, Black Belt, Management Consulting, Lean Management, Industrial Engineering, Executive Management, Consulting, Quality System
Education
Duke University - The Fuqua School of Business 2011 — 2012
Master of Business Administration (MBA)
Loyola University Maryland 1987 — 1992
BSEE, Electrical Engineering
PRACTIVE Health April 2014 - Present
Avaya March 2011 - March 2013
Madison Group 2003 - 2011
HP Enterprise Services 2002 - 2003
Tavve Software February 1998 - June 2001
Cisco Systems December 1993 - April 1997
IBM 1997 - 1997
AT&T 1991 - 1993
IBM January 1981 - March 1991
Skills
Executive Management, International Sales, Product Marketing, Product Management, Sales Management, Business Development, Marketing Communications, Venture Financing, Capitalization, Marketing, Sales, Solution Selling, Cross-functional Team..., Channel, Cloud Marketing, Mobile Networking, M&A experience, Unified Communications, Enterprise Software, Strategy, Start-ups, Entrepreneurship, Management, Marketing Strategy, Mergers & Acquisitions, New Business Development, Networking, Management Consulting, Integrated Marketing, Go-to-market Strategy, Strategic Partnerships
Education
East Carolina University 1979 — 1980
MBA, Business
East Carolina University - College of Business 1975 — 1979
BSBA, Marketing
Avaya February 2015 - Present
Vive Communications May 2013 - January 2015
Vive Communications April 2012 - May 2013
Silverlink Communications January 2008 - August 2008
Merge Healthcare February 2006 - October 2007
Sage Software Healthcare Division January 2004 - October 2006
Altana Pharma August 2002 - January 2004
Cisco June 2000 - August 2002
Lucent Technologies August 1998 - June 2000
Enterprise Rent-A-Car March 1996 - July 1998
Skills
Unified Communications, Management, Avaya, Sales Operations, Strategic Planning, Sales Management, SaaS, Wireless, Strategy, Managed Services, Integrated Marketing, Account Management, Sales Process, Call Centers, Solution Selling, Direct Sales, Telecommunications, Networking, Customer Service, VoIP, Sales, Cold Calling, Salesforce.com, Project Management, Marketing, New Business Development, Business Development, Enterprise Software
Education
Eastern Connecticut State University 1991 — 1995
BA, Economics
Microsoft March 2015 - Present
Microsoft November 2011 - March 2015
eLoyalty July 2010 - November 2011
T-Mobile August 2006 - June 2010
T-Mobile 2004 - 2006
T-Mobile 2001 - 2004
Avaya April 1999 - October 2001
Skills
Cisco, Cisco ICM, CVP, Process Improvement, Vendor Management, Cisco Technologies, Cost Down, IVR, Avaya, Cisco Call Manager, Data Center, Call Centers, Cloud Computing, Consulting, Contact Centers, Enterprise Software, Governance, IP, ITIL, Integration, Leadership, Management, Mobile Devices, Network Design, Networking, Performance Management, Project Planning, Resource Management, SDLC, SIP, SaaS, Service Delivery, Solution Architecture, Strategic Planning, Strategy, System Deployment, Telecommunications, Unified Communications, Telephony, Troubleshooting, VoIP, Wireless, Avaya Technologies
Education
East Tennessee State University 1993 — 1995
MA
East Tennessee State University 1989 — 1993
BS
Avaya 2007 - 2008
Education
DeVry University 2010 — 2011
Computer Science
Avaya June 2010 - Present
TuVox June 2008 - June 2009
Genesys Telecommunications Labs January 2005 - June 2008
Iron Speed, Inc. 2003 - 2005
nSite Software 2001 - 2002
Actionbase 2000 - 2001
Technical Communities 1998 - 2000
Telogy 1995 - 1998
Skills
Product Management, SaaS, Enterprise Software, CRM, Product Marketing, Channel Partners, Product Development, Cross-functional Team..., Competitive Analysis, Cloud Computing, Lead Generation, Leadership, E-commerce, Pricing, Go-to-market Strategy, Mobile Applications, Software Development, Product Lifecycle..., Strategy, IVR, Business Process..., Agile Methodologies
Education
Drexel University - LeBow College of Business
MBA
New Jersey Institute of Technology
MSME
University of Mumbai
Bachelor of Engineering (BE)
Avaya January 2004 - Present
Comverse January 1996 - January 2004
Spectel 2004 - 2004
Charles River Development November 1994 - January 1996
Harbor Software April 1994 - November 1994
TASC July 1990 - April 1994
Skills
SIP, Unified Communications, VoIP, H.323, Telecommunications, Telephony, IVR, Cloud Computing, RTP, Agile Methodologies, Avaya, IP, VXML, Pre-sales, Architecture, Software Development, Wireless, Integration, Solution Architecture, TCP/IP, Video Conferencing, CTI, Unified Messaging, Network Architecture, Mobile Devices, Web Services, Unix, IT Strategy, SIP Trunking, System Architecture, QoS, ISDN, TDM, System Deployment, Contact Centers, Linux, SaaS, Enterprise Software, Ethernet, Routing, SNMP, Managed Services, Professional Services, Network Design, Architectures, Avaya Technologies
Education
The George Washington University 1985 — 1990
D.Sc., Computer Science
Drexel University 1980 — 1983
MS, Information Science
University of Pennsylvania 1974 — 1977
BA, Chemistry, Psychology
Salesforce July 2015 - Present
MaritzCX January 2015 - July 2015
Verint February 2013 - January 2015
Verint 2008 - 2013
Cross 2004 - 2008
Avaya 1998 - 2003
Siemens 1990 - 1998
Skills
Managed Services, Professional Services, Avaya, Account Management, Telecommunications, Enterprise Software, VoIP, Salesforce.com, Sales Management, Sales, Product Management, Business Development, Analytics, Vendor Management, Strategy, Contact Centers, Wireless, Strategic Partnerships, Sales Process, Product Marketing, Channel Partners, Cross-functional Team...
Education
University of Illinois at Chicago 1994 — 1998
MA, Communications
Eastern Illinois University 1986 — 1990
BA, Communications, Business Administration and Public Relations
Avaya January 2015 - Present
Avaya July 2013 - December 2014
Avaya March 2010 - June 2013
Avaya October 2006 - March 2010
Avaya November 2005 - October 2006
Avaya May 2001 - November 2005
Duke University Health System October 1999 - May 2001
Skills
Avaya, Product Management, Call Centers, Telecommunications, Agile Methodologies, Program Management, Contact Centers, Process Improvement, Service Delivery, Unified Communications, Telephony, CTI, Management, Leadership, Vendor Management, Customer Experience, Product Support, Professional Services, Cross-functional Team..., PMP, Product Development, Troubleshooting, Call Center, Team Leadership, Client Services, Outsourcing, Software Documentation, Project Management, Business Case, Change Management, Go-to-market Strategy, Change Leadership, Operational Excellence, Project Planning, Training, IT Service Management, Customer Satisfaction, Networking, Technical Support, Channel Partners, Social Media, Corporate Blogging, Avaya Technologies, VoIP, IP
Education
Worcester Polytechnic Institute
Master of Business Administration (M.B.A.), Information Technology, 4.0
Duke University 1997 — 2001
BA, Computer Science
Perry Meridian High School 1993 — 1997
Liberty Mutual Insurance Company October 2006 - Present
Avaya March 2006 - September 2006
Verizon Enterprise Solutions Group June 2004 - December 2005
Avaya June 2003 - May 2004
Alcatel IND April 2000 - June 2003
Nortel Networks June 1998 - April 2000
Telco Research 1996 - 1998
Westinghouse Electric Company May 1993 - June 1996
Skills
Telephony
Education
Rollins College 1990 — 1993
BS
Brevard Community College 1984 — 1987
AA
Satellite High School
Avaya 2009 - 2009
Sirius XM Radio Inc. 2006 - 2009
PNC Financial Services Group 2000 - 2005
Chase January 1998 - November 2000
AT&T 1981 - 1998
Skills
Revenue & Profit Growth, Global Marketing, Customer Retention, Turn Around Management, Crisis Management, Leadership Development, Customer Acquisition, Talent Management, Customer Experience..., Business Innovation, Business Strategy, Acquisition Integration, Corporate Governance, Marketing Strategy, Digital Strategy, Business Operations, Strategic Planning, Segmentation, Sustainable Business, Business Development, Public Rleations, Marketing Communications, P&L Management, Leadership, Integrated Marketing, Strategy, Product Management, Marketing, Brand Management, Entrepreneurship, CRM, Strategic Partnerships, Start-ups, Financial Services, Management Consulting, Analytics, Competitive Analysis, Public Relations, Executive Management, Market Research, Telecommunications, Thought Leadership, Professional Services, Mergers & Acquisitions, Strategic Consulting, Cross-functional Team..., Business Planning, Corporate Development, E-commerce, Product Marketing
Education
Vanderbilt University - Owen Graduate School of Management 1989 — 1991
MBA, General Management, Strategy and Marketing
University of Alabama 1977 — 1981
1981, Business Administration--Marketing & Finance
Duke Fuqua School of Business 1987 — 1987
Executive Education, International Business
Duncan Builders, LLP January 2015 - Present
PeerApp August 2013 - September 2014
Procera Networks May 2012 - July 2013
ClouldShield Technologies, an SAIC Company March 2008 - March 2012
PDQ Asia Advisors October 2006 - 2009
Aperto Networks March 2007 - March 2008
Alvarion, Inc. January 2005 - October 2006
Lucent Technologies October 2000 - July 2004
Avaya October 1996 - September 2000
AT&T March 1988 - September 1996
Skills
Wireless, Mobile, IP, GSM, WiFi, WiMAX, Asia Pacific, Mobile Technology, Mobile Broadband, Cyber Security, Sales Management, Growing Revenue, Mobile Devices, Computer Security, Broadband, Sales, Strategic Alliances, Telecommunications, VoIP, Business Development, International Sales, Go-to-market Strategy, Solution Selling, Enterprise Software, LTE, Strategy, Channel, Channel Partners, Managed Services, Business Strategy, Business Alliances, Management, Leadership, Product Management, Product Marketing, Cloud Computing, Selling, SaaS, Pre-sales, Professional Services, Unified Communications, Strategic Partnerships, Start-ups, Telco, Networking, Direct Sales, Ethernet, Multi-channel Marketing, Sales Enablement, Data Center
Education
University of Michigan - Stephen M. Ross School of Business
Executive Ed
Duke University - The Fuqua School of Business
Executive Ed
Southern Polytechnic State University
BS
Wroxton College - Oxfordshire, England
Verizon Business October 2010 - Present
iSpokes Security January 2009 - November 2010
RTL Networks August 2005 - December 2009
Avaya June 2001 - April 2005
Cisco Systems June 2000 - June 2001
Lucent Technologies 1995 - 2000
AT&T 1994 - 1995
Skills
Security, Program Management, Process Improvement, Business Development, Strategy, VoIP, Network Security, Professional Services, Project Management, Product Management, Start-ups, Information Security, SaaS, Cross-functional Team..., Enterprise Architecture, Management, Leadership, Account Management, Product Development, Team Leadership, Strategic Partnerships, Wireless, Cloud Computing, Pre-sales, Telecommunications, CRM, Networking, Consulting, Cisco Technologies, Integration, Enterprise Software, Vendor Management, Outsourcing, Business Process...
Education
Duke University - The Fuqua School of Business 2003 — 2005
MBA
MetLife February 2014 - Present
Self Employed September 2011 - Present
Avaya January 2013 - February 2014
Tower Law Firm, PA September 2012 - January 2013
SportsMEDIA Technology Corp August 2011 - September 2011
Credit Suisse May 2010 - November 2010
Smith Debnam Narron Drake Saintsing & Myers, L.L.P. February 2007 - May 2010
U.S. Environmental Protection Agency/Computer Sciences Corporation April 2006 - October 2006
Skills
Video Conferencing, Video, Strategic Communications, Streaming Media, Unified Communications, Multimedia, Cisco Technologies, Telepresence, Event Management, Business Development, Outlook, Management, Editing, Marketing, PowerPoint, Training, Customer Service, Microsoft Office, Salesforce.com, Analysis, Strategy, Legal Writing, Microsoft Excel, Legal Research, Public Speaking, Visio, SharePoint, Sales, Strategic Planning, Budgets, Troubleshooting, Project Management, Process Improvement, Microsoft Word, Databases, Database Administration, Technical Writing, Photoshop, Inventory Management, Mac, Lexis, Social Networking, Social Media, Public Relations, Social Media Marketing, Marketing Communications, Networking, Data Analysis, Research, Marketing Strategy
Education
East Carolina University 2002 — 2006
B.S., Political Science and Communications
Green Hope High School 1998 — 2002
Diploma
Horizon Blue Cross Blue Shield of New Jersey March 2013 - Present
Photon April 2011 - February 2013
Digital Orchard September 2009 - April 2011
Avaya September 2005 - August 2009
Spectel October 2001 - August 2005
Web Ireland Magazine January 1998 - January 1999
Owens DBB 1996 - 1997
Skills
User Experience, E-commerce, Mobile Applications, Mobile Devices, Digital Marketing, User Experience Design, Digital Strategy, Usability, Interaction Design, User Interface Design, Agile Methodologies, Usability Testing, User-centered Design, User Interface, B2B, Creative Direction
Education
Kent State University 2015 — 2017
Master’s Degree, User Experience Design
University College Dublin 1999 — 2000
Postgraduate Diploma, Business Information Technology
Dublin Institute of Technology 1998 — 1999
Professional (IAPI) Diploma, Creative Advertising
Dublin Institute of Technology 1994 — 1995
Certificate (IAPI), Advertising Studies
National University of Ireland, Galway 1990 — 1994
Bachelor of Arts, English & Politics
Villanova University
Certificate, Lean Six Sigma, A+
Tiffany & Co. 2012 - Present
Saatchi & Saatchi Healthcare 2010 - 2012
Citi 2006 - 2010
Avaya 2004 - 2006
Citigroup Corporate Center 2001 - 2004
Radian 1996 - 2000
Skills
Executive Coaching, Organizational..., Employee Relations, Talent Management, Personnel Management, Recruiting, Human Resources, HRIS, Deferred Compensation, Interviews, Talent Acquisition, Leadership Development
Education
Drexel University 1994 — 1996
MBA, Organization and Human Resource Management
Ithaca College
BS, Applied Psychology
Deutsche Bank May 2014 - Present
Avaya May 2012 - June 2014
MF Global November 2009 - November 2011
Bear Stearns January 2008 - December 2008
JPMorgan Chase July 1997 - June 2007
Bankers Trust Company April 1993 - July 1997
Skills
Savings, Transparency, Performance Metrics, Project Accounting, Vendor Management, Balanced Scorecard, Financial Risk, Business Process..., Benefits Realisation, Options, Trading Systems, Program Management, Business Process, Equities, Financial Analysis, Forecasting, Finance, Management, Analysis, Leadership, Cross-functional Team..., Integration, Process Improvement, Strategic Financial..., Project Planning, Managerial Finance, Risk Management, PMO, Mergers & Acquisitions, Executive Management, Financial Services, Investment Banking, IT Strategy, Internal Controls, Internal Audit, Business Process..., Business Analysis, Financial Modeling, Valuation, Information Technology, Governance, Acquisition Integration, Business Transformation, Management Consulting, Project Portfolio...
Education
Emory University 1986 — 1988
Master of Business Administration (MBA), Finance
Dickinson College 1983 — 1986
Bachelor of Arts (BA), Mathematics & Physics
Plymouth State University 1982 — 1983
Mathematics
BestStop-ComputerShop.com August 2013 - Present
Double D Services, Inc. October 2002 - Present
Nortel October 2000 - August 2001
Avaya October 1998 - October 2000
Skills
Avaya, Nortel, AT&T, Telephony, VoIP, PBX, TDM, Telecommunications, Voice Mail, IP, Unified Communications, Wireless, Meridian, T1, Troubleshooting, Cabling, Hardware, Vendor, Problem Solving, Team Leadership, Product Management, CTI, Network Design, H.323, Switch, IVR, Switches, Ethernet, Avaya PBX, Unified Messaging, ISDN, Modular Messaging, LAN/WAN, WAN, UC, Call Recording, IP PBX, Wireless Networking, Audix, DSL, Integration, Deployment, Pre-sales, Sales Engineering, LAN-WAN, System Deployment, Call Logging, Cloud Computing, Call Centers, SIP
Education
DeVry University 1972 — 1974
AAS, Electronics and Telecommunications
AllAbouteBusiness.com May 2010 - Present
TelePacific Communications November 2008 - May 2010
Verizon Business 2007 - 2008
Cross Telecom January 2004 - May 2007
Avaya 2002 - 2004
Skills
Cisco, Avaya, VoIP, P&L, Telephony, Operations Management, Six Sigma, SEM, Hosted Services, Cisco Technologies, Income Statement, Direct Sales, Leadership, Integration, Managed Services, Sales, Sales Management, T1, Telecommunications, Unified Communications, Business Intelligence, LAN-WAN, Wireless, Management, Account Management
Education
Eastern Illinois University
Cisco Systems February 2012 - Present
Avaya September 2010 - January 2012
Outsourcing Independent Consultant January 2010 - September 2010
Pivetal August 2009 - December 2009
Nortel Networks September 1996 - March 2009
Nortel Networks June 2000 - June 2007
Nortel Networks 1997 - May 2000
murchison investment bankers 1994 - 1996
A.G. Edwards 1987 - 1992
Skills
Outsourcing, Managed Services, SLA, Telecommunications, Solution Selling, Consultative Selling, Channel, Direct Sales, Contract Negotiations, Sales Management, Sales Process, Cross-functional Team..., P&L Management, Unified Communications, Strategic Partnerships, Vendor Management, Program Management, Account Management, Call Center, P&L, Strategic Planning, New Business Development, Alliances, Data Center, SaaS, International Business, Business Management, Contract Negotiation, Team Leadership, Channel Management, Professional Services, Operations Management, Sales, Competitive Analysis, Selling, Product Marketing, Channel Partners, Networking, Sla, Customer Satisfaction, Pre-sales, Strategy, Management, Key Account Management, Business Development, Go-to-market Strategy, CRM, Executive Management, Call Centers, Leadership
Education
Keller Graduate School of Management of DeVry University 2005 — 2007
MBA, International Business
Eastern Illinois University 1980 — 1984
B.S., Business
RTHS 1976 — 1980
Sony Mobile Communications August 2014 - Present
TMG Inc. October 2010 - August 2014
Avaya January 2001 - October 2010
Frederick Douglass Creative Arts Center September 2002 - June 2007
AT&T Bell Labs/Lucent Technologies April 1997 - January 2001
AT&T September 1990 - April 1997
Skills
Enterprise Software, Business Intelligence, Requirements Analysis, Strategy, Telecommunications
Education
Thomas Edison State College 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Mathematics
Rutgers University-New Brunswick 2008 — 2009
Professional Certifications, Supply Chain, eTrade and Marketing, 4.0
Duquesne University 1981 — 1984
Bachelor's degree, Communication and Media Studies, 4.0
Evans Hagen & Company January 2013 - July 2015
Evans Hagen & Company July 2010 - December 2012
Phoenix Management Services April 2009 - July 2010
Avaya March 2009 - April 2009
Hewlett-Packard August 2007 - June 2008
Collabera December 2006 - August 2007
Aiesec July 2004 - December 2004
Skills
Mergers & Acquisitions, Strategy, Financial Modeling, Management Consulting, Corporate Finance, Private Equity, Due Diligence, Financial Analysis, Valuation, Consulting, Venture Capital, Restructuring, Strategic Planning
Education
Dickinson College 2002 — 2006
B.A., International Business & Management, Philosophy
Universidad de Salamanca 2005 — 2005
Advanced Language Certificate, Advanced Spanish Language & Economics
TM Forum January 2015 - Present
CIO3 May 2013 - Present
Northfield Consulting Group January 2014 - January 2015
Girl Scouts of the USA 2008 - May 2013
G&G Capital May 2005 - March 2008
Avaya August 2004 - April 2006
Avaya April 2003 - August 2004
Business Intelligence International May 2001 - April 2003
Hoffmann LaRoche August 1999 - May 2001
Merrill Lynch July 1998 - August 1999
Skills
Digital Strategy, IT Leadership, Data Management, Business Intelligence, Metrics, Data Warehousing, Project Management, Strategy, Management, Performance Management, Change Management, IT Strategy, Program Management, SDLC, Management Consulting, Integration, ITIL, Cloud Computing, CRM, Start-ups, Governance, Leadership, Outsourcing, Enterprise Software, Entrepreneurship, Business Process..., Business Strategy, Recruiting, PMO, Analysis, ERP, Business Development, Consulting, Project Planning, Team Building, Training, Business Analysis, Team Management, Strategic Partnerships, Vendor Management, Talent Management, Marketing, Human Resources, Nonprofits, Strategic Planning, Salesforce.com, Business Planning, Networking, Game-based Learning, Mobile Devices
Education
Drexel University 2014 — 2017
Master's Degree, MS in Learning Technologies with Game-based Learning Concentration
University of Phoenix 2009 — 2011
BS IT, Information technology
CEO Space 2007 — 2007
MBA (light)
Rutgers, The State University of New Jersey-New Brunswick 1980 — 1985
Diploma, Theatre/Theatre Arts Management
Lawrence High School 1977 — 1980
High School Diploma, College Prep
American Boychoir 1974 — 1976
Cisco August 2015 - Present
Cisco March 2014 - August 2015
Motorola Solutions June 2010 - March 2014
Avaya December 2009 - April 2010
Nortel Networks August 2006 - December 2009
Skills
Wireless, Network Architecture, IP, Network Design, Access Control, Wireless Security, Location Based Services, QoS, Troubleshooting, WLAN, IEEE 802.11, Enterprise Mobility, TCP/IP, Ethernet, Technical Presentations
Education
DeVry University-Missouri
B.S, Network and Communications Management
Kansas State University 1999 — 2001
Marketing and Economics
Avaya
Skills
CPSM, Client Relations, Networking, Management, Organization, Planning
Education
Duke University - The Fuqua School of Business
Bachelor’s Degree, Business
Currently Available for new Opportunities January 2015 - Present
CenturyLink Business Solutions Group - NW April 2012 - May 2014
CenturyLink Business Markets April 2010 - April 2012
Verizon Business September 2007 - April 2010
Microsoft Corporation July 2005 - July 2007
Avaya January 2001 - July 2005
Alcatel-Lucent January 1999 - December 2001
Skills
VoIP, Telephony, MPLS, Managed Services, Ethernet, ESInet (NG911 - i3), PSAP Technology, Professional Services, Intrado (Positron), Cassidian (PLANT CML), QoS, Call Centers, Product Management, Sales Operations, Routing, IP, Telecommunications, SIP, Troubleshooting, Networking, Pre-sales, Cisco Technologies, Avaya, Sales Engineering, LAN-WAN, Unified Communications, Strategy, Data Center, Wireless, Avaya Technologies, Solution Selling, Cloud Computing, Management, SaaS, Salesforce.com, Security
Education
Indiana Wesleyan University
BS, Management, GPA 3.56
DeVry University
Associate of Science (AS), "EE" Electrical Engineering, GPA 3.65
Avaya January 2010 - Present
Intrepid Sea, Air & Space Museum 2013 - 2015
Intrepid Sea, Air & Space Museum 2013 - 2015
Motorola Enterprise Mobility business August 2008 - December 2009
Motorola Enterprise Mobility business January 2005 - August 2008
Symbol Technologies Incorporated January 2000 - January 2005
Symbol Technologies Incorporated January 1994 - January 2000
Symbol Technologies Incorporated January 1988 - 1994
Aeroflex Laboratories Inc January 1985 - January 1988
General Instrument Corp 1974 - 1985
Skills
Quality Assurance, Customer Loyalty, Product Launch, Quality Systems, Quality Engineering, Customer Experience..., Net Promoter Score, Six Sigma, Lean Transformation, Iso 9000, Product Lifecycle..., Brand Loyalty, Quality System, Project Management, Customer Experience, Cross-functional Team..., Quality Control, Supply Chain, ISO, Program Management, Manufacturing, Process Improvement, Wireless, Lean Manufacturing, Product Development, Testing, Customer Satisfaction, Leadership, Change Management, Continuous Improvement, Strategy, Product Management, Integration, Business Process..., FMEA, SPC, Quality Management, Management, Mobile Devices, Engineering Management, DMAIC, Engineering, Enterprise Software, CRM, Project Planning, Telecommunications, Training, Team Management, Call Centers, Process Engineering
Education
St. Joseph's College 2000 — 2004
Dowling College
Samsung Telecommunications America August 2011 - July 2015
MarketSource Inc. January 2011 - July 2011
DC Communications January 2009 - December 2010
Samsung Business Communication Systems December 2008 - October 2009
Tri-State Environmental January 2007 - November 2008
Avaya November 2000 - October 2006
Elcom Services Group (Now ePlus) July 1999 - November 2000
3Com February 1997 - July 1999
Hughes LAN Systems May 1995 - February 1997
RCA Missle Surface Radat (MSR) (Now Locheed Martin) June 1977 - May 1995
Skills
Unified Communications, Channel, VoIP, Managed Services, Solution Selling, Channel Partners, MPLS, Wireless, Direct Sales, Telephony, Telecommunications, Sales Engineering, SIP, Cloud Computing, IP, Sales Operations, Go-to-market Strategy, Cisco Technologies, Professional Services, Mobile Technology, SaaS, Sales, Ethernet, Channel Sales, Mobile Devices, Salesforce.com, Strategic Partnerships, SIP Trunking, Account Management, Avaya, Selling, Product Management, Network Design, Sales Process, Data Center, Video Conferencing, Pre-sales, Call Centers, Enterprise Software, Product Marketing, WAN, Avaya Technologies
Education
Drexel University
Cablevision May 2015 - Present
Avaya July 2013 - March 2015
MMAC October 2011 - July 2013
Clever Devices June 2008 - September 2011
Integrian Inc. December 2006 - June 2008
Symbol Technologies Inc. 1994 - 2005
Skills
Integration, Configuration Management, Deployment, Computer Hardware, Visio, Systems Engineering, Testing, Program Management, System Deployment, Agile Methodologies, Project Management, Wireless, MS Project, Process Improvement, Bodybuilding, Martial Arts, Jiu-Jitsu, PMP, Product Development, Management, CCTV, Engineering Management, Quality Assurance, Agile Project Management, Leadership, Requirements Analysis, Vendor Management, Software Development, Software Project..., Cross-functional Team..., Software Documentation, Training, Telecommunications, Project Planning, Troubleshooting, Security, Product Management, System Architecture, Product Lifecycle..., Engineering, Cloud Computing, Enterprise Software, SDLC, IT Strategy, SaaS, Enterprise Architecture, PMO, Solution Architecture, IT Management, Software Engineering
Education
Stony Brook University 2012 — 2012
Certification, Project Management, Certified
LIU Post 2000 — 2003
MBA, Business Administration
Dowling College 1978 — 1982
BS Aeronautics & Business Mgmt., Aeronautical Engineering
Henry George School of Social Sciences January 2014 - Present
Diageo 2003 - 2014
Avaya 2000 - 2003
Lucent Technologies 1997 - 2000
Santa Cruz Operation 1994 - 1997
Bell Laboratories, AT&T USL, Novell UNIX Systems Labs 1979 - 1994
Skills
Vendor Management, IT Outsourcing, IT Management, Integration, Videoconferencing, Networking, Data Center, Telecommunications, Cloud Computing, Leadership, IT Strategy, Enterprise Architecture, Project Management, Disaster Recovery, Business Analysis, Security, Change Management, LAN-WAN, VoIP, Strategy, Network Design, Cisco Telepresence, IPT, WAN Optimisation, Cisco WAN, TOGAF
Education
Duke University
MA, Mathematics
Stevens Institute of Technology
MS, Comp Sci
Avaya February 2014 - Present
IBM October 2011 - January 2014
IBM November 2009 - October 2011
IBM February 2004 - October 2009
IBM December 2000 - January 2004
IBM July 1987 - November 2000
Skills
Test Management, Test Planning, Test Strategy, Test Automation, Quality Center, Test Execution, System Testing, Test Cases, Software Quality..., Defect Tracking, Performance Testing, Regression Testing, Manual Testing, Agile Testing, User Acceptance Testing, System Integration..., Managing..., Team Building, Leadership, Communication Skills, Software Development, Management, Databases, Quality Assurance, Agile Methodologies, Enterprise Software, Integration, Linux, Cloud Computing, Testing, Enterprise Architecture, Software Project...
Education
University of North Carolina at Chapel Hill 1982 — 1986
Bachelor of Science (B.S.), Mathematics and Computer Science
Dutchess Community College 1980 — 1982
Associate's degree, Communication and Media Arts
LivePerson January 2014 - Present
LivePerson April 2013 - March 2014
Avaya March 2012 - April 2013
Avaya March 2008 - February 2012
Avaya May 2007 - March 2008
AVAYA INC. May 2006 - August 2006
Aman Computers 2004 - August 2005
Amdocs June 2003 - September 2004
Leumi Card Credit (Aman Computers) March 2002 - May 2003
PriceWaterhouseCoopers PWC July 2000 - March 2002
Skills
Marketing Strategy, Marketing Management, Product Marketing, Product Management, Pricing, Customer Experience, Competitive Analysis, Market Analysis, Business Planning, Social Media Marketing, Business Strategy, Strategic Planning, Telephony, Avaya, Call Center, Team Management, Unified Communications, Contact Centers, Mobile Devices, CRM, Project Management, Business Intelligence, Business Analysis, Team Leadership, Channel, Solution Selling, Go-to-market Strategy, Strategic Partnerships, Multi-channel Marketing, VoIP, Telecommunications, Enterprise Software, Vendor Management, Program Management, Wireless, Business Development, Cross-functional Team..., Analytics, Management, Strategy, Call Centers, Lead Generation, Managed Services, Demand Generation, Product Development, Channel Partners, SaaS, Sales Enablement, Professional Services, Cloud Computing
Education
Duke University 2005 — 2007
MBA, MBA-marketing, strategy, product
Duke University - The Fuqua School of Business 2005 — 2007
MBA, MBA-marketing, strategy, product
Tel Aviv University 1997 — 2000
BA, Computer Science & Economics
MetLife June 2013 - Present
Merck May 2012 - June 2013
Merck January 2010 - June 2012
Merck June 2008 - December 2009
Avaya September 2006 - June 2008
Avaya September 2001 - August 2006
Skills
Talent Management, Human Resources, Leadership, Program Management, Workforce Planning, Mergers & Acquisitions, Management, Integration, Personnel Management, Project Management, Employee Relations, Budgets, Performance Management, Employee Engagement, Succession Planning
Education
University of Phoenix 2003 — 2006
MBA
Drexel University 1997 — 2001
Bachelor
R.P. Holdings December 2014 - Present
R.P. Holdings October 2013 - December 2014
Ericsson September 2011 - October 2013
Avaya November 2009 - September 2011
Cornell University May 2008 - May 2011
Refined Solutions January 2009 - October 2009
Accenture November 2000 - February 2009
IBM August 1997 - October 2000
Skills
Integration, Program Management, Telecommunications, Project Management, PMP, IT Strategy, Strategy, Leadership, Cross-functional Team..., SAP, Professional Services, Process Improvement, ITIL, Business Development, SDLC, Business Process..., Business Process Design, Management, IT Management, IT Operations, IT Governance, Governance, Strategic Planning, Business Growth..., Data Analysis, Big Data, Enterprise Software, Center of Excellence, Key Account Development, Venture Capital, Social Media, Retail, Software Development, Product Development, Executive Level..., Private Equity Funding, Business Process...
Education
Cornell University - S.C. Johnson Graduate School of Management 2006 — 2008
MBA
East Carolina University - College of Business 1994 — 1998
BS/BA, Management/ Management Information Systems
MTHS
MTHS
MTHS
MTHS
Gemini Fund Services March 2007 - Present
OccuVax 2003 - 2006
Avaya 2000 - 2003
Skills
Mutual Funds, Hedge Funds, Alternative Investments, Fund Administration, Compliance, New Business Development, Consultative Selling, Fund Accounting, Securities, Portfolio Management, Series 7, Funding, Back Office, ETFs, Selling, Wealth Management, Investment Management, Asset Allocation, Investments, Asset Management, Management, Equities, Asset Managment, Financial Services, Financial Advisory, Investment Advisory, Series 63, Business Development, Investment Strategies, Trading, Marketing, Fixed Income, Finance
Education
Doane College 1997 — 2000
Bachelor of Science, Business Admin / Marketing
Burke High School
Integrated Research August 2013 - Present
Integrated Research August 2011 - August 2013
Avaya December 2009 - August 2011
Nortel August 2000 - December 2009
Volvo Finance North America, Inc. 1987 - 2000
Skills
SIP, Sales Engineering, VoIP, Unified Communications, Enterprise Software, Telephony, IP, Avaya, H.323, Management, Strategic Partnerships, Networking, Telecommunications, Managed Services, Network Design, Cisco Technologies, Troubleshooting, Solution Selling, Project Management, Wireless, Cloud Computing, MPLS, Data Center, Sales, WAN, TCP/IP, Video Conferencing, CTI, Ethernet, LAN-WAN, Avaya Technologies, IVR, Pre-sales
Education
Dominican College of Blauvelt
Piedmont Epicurean and Agricultural Center March 2015 - Present
Sunset Hills Vineyard March 2015 - Present
Piedmont Epicurean and Agricultural Center January 2012 - March 2015
The Winery at LaGrange August 2013 - January 2015
At Least I'm Enjoying the Ride October 2008 - January 2014
The Winery at LaGrange May 2013 - August 2013
Fabbioli Cellars October 2011 - April 2013
Chrysalis Vineyards May 2010 - October 2011
Avaya May 2003 - October 2008
VISTA Technology Services September 1998 - May 2003
Skills
Wine, Food, Wine Tasting, Wine Education, Strategic Planning, Program Management, Customer Service, Wineries, Event Management, New Business Development, Management, Team Building, Change Management, Sales Management, Business Development, Leadership, Team Leadership, Process Improvement, CRM, Cross-functional Team..., Account Management, Operations Management, Sales, Marketing Strategy, Marketing, Strategy, Inventory Management, Retail, Start-ups, Product Development, Budgets, Business Analysis, Business Planning, Marketing Communications, Training, Public Relations, Social Media, Management Consulting, Data Analysis, Analysis, Winemaking, Entrepreneurship, Event Planning
Education
Penn State University 1995 — 1997
M.S., Geography
Eastern Connecticut State University 1981 — 1995
B.S., Environmental Earth Science
SageNet July 2013 - Present
CallCopy Inc. January 2013 - July 2013
CTI Group June 2010 - January 2013
Cablevision Lightpath September 2009 - June 2010
Voxify March 2008 - April 2009
Avaya November 2005 - February 2008
Farmstead Telephone Group 2001 - 2005
Avaya 1992 - 2001
Skills
Telecommunications, Managed Services, Solution Selling, Unified Communications, VoIP, Channel Sales, Contact Center Strategy, Cloud Call Recording, Premise Based Call..., Avaya, Call Logging, Enterprise Software, Go-to-market Strategy, Channel Partners
Education
Duquesne University
Journalism
University of Dayton
Avaya August 2008 - Present
Johnson Controls, Inc 2008 - 2010
Centex 2003 - 2008
BD&A Realty and Construction 1900 - 1901
Skills
Procurement
Education
Chapel Hill High School
East Carolina University
Avaya September 2013 - March 2015
Altura Communication Solutions November 2012 - August 2013
Carousel Industries May 2009 - July 2012
Avaya February 2003 - December 2008
Northwoods Technology August 2001 - February 2003
Intel Corporation March 2000 - July 2001
Bloomberg LP August 1992 - February 2000
Education
Utica Institute of Technology 1989 — 1991
Bachelor's Degree, Telecommunications Engineering, Cum Laude
Dutchess Community College 1987 — 1989
Associate's Degree, Electrical, Electronic and Communications Engineering Technology/Technician
Brother International Corporation April 2015 - Present
Avaya October 2000 - April 2015
Lucent Technologies September 1997 - October 2000
Lucent Technologies October 1995 - September 1997
AT&T Canada April 1991 - September 1995
Coopers & Lybrand (Currently PwC) September 1987 - April 1991
Skills
Forecasting, US GAAP, Sarbanes-Oxley Act, Risk Management, Process Improvement, Asset Managment, Leadership, Team Building, Restructuring, Internal Controls, Managerial Finance, Financial Analysis, Management, Cross-functional Team..., Credit, Asset Management, Business Planning, Budgets, Executive Management, Finance, Strategy
Education
Duke University - The Fuqua School of Business 2000 — 2000
Advanced Management Program
London Metropolitan University 1983 — 1986
BA Honors, Accounting & Economics
Check Point Software Technologies 2013 - Present
Thunderbird Technology Group 2011 - 2013
Avaya 2009 - 2011
Nortel Networks 2007 - 2009
Sprint 1992 - 2007
Kaiser Permanente 1990 - 1992
Skills
Security, VoIP, Telecommunications, Strategic Planning, Program Management, Team Building, Integration, Wireless, Network Security, Team Leadership, Project Management, New Business Development, Cloud Computing, Business Development, Start-ups, Product Development, Business Strategy, Unified Communications, Networking, Product Management, Pre-sales, Avaya, IP, SaaS, Telephony, Computer Security, Data Center, Solution Selling, Enterprise Software, Management, Network Architecture, Managed Services, CISSP, Unix, Network Design, WAN, Mobile Devices, Vulnerability Assessment, Professional Services, TCP/IP, Cisco Technologies, Disaster Recovery, Virtualization, System Architecture, SIP, Ethernet, Firewalls, Information Security, Checkpoint, Checkpoint Security
Education
The University of Texas at Austin 2009 — 2010
Master of Science
East Carolina University 2005 — 2007
MBA
NC Wesleyan
Bachelor of Science
NC Wesleyan
Bachelor of Science
American Standard Brands May 2014 - Present
Iversol, LLC August 2008 - May 2014
Brookdale Community College January 2009 - May 2011
Vira Manufacturing June 2007 - June 2008
Stanley Black & Decker , Inc. May 2003 - January 2007
Iversol Corporation July 2001 - June 2003
Avaya October 2000 - August 2001
Lucent Technologies April 1996 - October 2000
AT&T- Bell Labs May 1984 - April 1996
Skills
Rapid Prototyping, Prototyping, Engineering, Sales, Line Management, Design for Manufacturing, Product Design, Manufacturing, Engineering Management, Cross-functional Team..., Product Management, Six Sigma, Product Launch, Strategic Planning, Process Improvement, Project Management, Solidworks, Product Marketing, Business Strategy, Lean Manufacturing, Continuous Improvement, Medical Devices, R&D, Management, Product Lifecycle..., New Business Development, Testing, Program Management, Business Development, Leadership, Electronics, Project Planning, Pro Engineer, Training, Supply Chain Management, Systems Engineering, CAD, Process Engineering, Mechanical Engineering, Manufacturing..., ISO, FMEA, Finite Element Analysis, SPC, Injection Molding, MS Project, Electrical Engineering, Pricing, Root Cause Analysis, Plastics
Education
Drexel University
MS
Lehigh University
BS
Aruba Networks - an HP Company May 2012 - Present
Avaya October 2011 - May 2012
Avaya January 2011 - May 2012
Iron Mountain (Acquired Mimosa Systems Feb-2010) February 2010 - January 2011
Mimosa Systems, Inc. March 2007 - February 2010
McAfee Incorporated September 2003 - December 2006
Cisco Systems October 1994 - December 2000
Newport Systems Solutions February 1992 - October 1994
GBC Technologies 1987 - 1992
Skills
Solution Selling, Direct Sales, Selling, Sales Operations, Channel, Partner Management, Channel Partners, Contract Negotiation, Channel Sales, Sales, Channel Strategy, Lead Generation, Salesforce.com, Managed Services, Team Leadership, Enterprise Software, VoIP, Storage, Business Development, Account Management, Virtualization, CRM, Business Alliances, Management, SaaS, Security, Professional Services, Go-to-market Strategy, Strategic Partnerships, Cloud Computing, Integration, Pre-sales, Networking
Education
Drexel University 2001 — 2003
MBA, MIS
Rowan University/Glassboro State College
Bachelor's degree, Marketing
Perforce Software March 2011 - Present
Netflix March 2011 - March 2011
Chegg Inc. January 2011 - February 2011
Walmart.com October 2010 - January 2011
Electronic Arts February 2003 - July 2010
R2 Technologies 2004 - 2004
Oakland Unified School District July 2002 - February 2003
Avaya 2000 - 2001
Scientific Learning January 2000 - July 2000
Scientific Learning July 1999 - January 2000
Skills
Mac OS X, Windows 7, Windows, Computer Hardware, Active Directory, VMware, XP, Windows Server, Linux, iPhone, Troubleshooting, Technical Support, OS X, Networking, VPN, Cloud Computing, Unix, System Administration, Operating Systems, TCP/IP, Microsoft Exchange, Windows XP
Education
Diablo Valley College 1988 — 1995
Computers/General
CommScope March 2010 - Present
CommScope Enterprise Solutions August 2006 - February 2010
Avaya 2003 - 2005
Lucent Technologies/Avaya Inc 2000 - 2004
Federal Express Ground October 1998 - September 2000
Skills
Wireless, Data Center, Cloud Computing, Networking, Solution Selling, Management, Network Design, Leadership, Enterprise Software, IP, Cisco Technologies, Optical Fiber, Professional Services, Strategic Partnerships, Go-to-market Strategy, Sales Operations, Sales, Telecommunications, Account Management, Fiber Optics, Wireless Networking, Direct Sales, Cabling, Managed Services, New Business Development, Sales Management, Salesforce.com, Ethernet, SaaS, Broadband, Channel, VoIP, Sales Process, Channel Partners, Telephony, Selling, Product Management, MPLS, Product Marketing, Key Account Management, DAS, DCIM, Axiom, Sales Force Development
Education
Enteprise Leadership Development 2009 — 2020
Executive Leadership pogram (ELD), Executive Leadership
Drake University 1982 — 1986
BA, Fine Arts
Avaya February 2007 - Present
Avaya January 2001 - January 2007
Avaya September 2000 - December 2001
Education
Dickinson College 1981 — 1985
Bachelor of Science, Chemistry
Playfirst Studio at Glu Mobile May 2014 - Present
PlayFirst, Inc. May 2013 - Present
PlayFirst, Inc. February 2013 - May 2013
Playfirst June 2011 - February 2013
Playfirst Inc. February 2010 - June 2011
PlayFirst, Inc. April 2009 - February 2010
Information Providers Ltd November 2008 - April 2009
Avaya April 2004 - October 2007
Skills
Lua, Objective-C, C++, Ruby, Game Development, cocos-2d, ActionScript, Shell Scripting, Animation Pipeline, OpenGL, Perforce, Flash, Programming, iOS development, Cocos2d, cocos2d-x, UIKit, Box2d, Amazon Web Services..., Mobile Game Development, Social Games, Xcode, Python, iOS, Video Games, Mobile Games, Game Programming, DirectX, Game Design, Casual Games, iOS Development
Education
Trinity College Dublin 2007 — 2008
MSc in Interactive Entertainment Technology, Software Engeneering, Maths, Graphics, Animation, Physics, Vision Systems, XNA Development
Dublin City University 2001 — 2005
BSc in Computer Applications, Computer Science and Software Engineering
WorldWinner November 2008 - Present
Avaya 2001 - 2007
Spectel June 2001 - October 2004
Comverse Network Systems December 1998 - June 2001
Boston Technology Corporation March 1996 - June 1997
Skills
SIP, Agile & Waterfall..., C++, Linux, SCO Unix, Critical Thinking, Telecommunications, Teamwork, Voice Mail, SNMP, Android, Java, Unix Shell Scripting, Perl, Assembly Language, Problem Solving, Team Leadership, Unix
Education
Dublin Institute of Technology 1990 — 1994
Trinity College Dublin 1990 — 1994
Avaya February 2012 - Present
Tekelec August 2009 - February 2012
Nortel 2007 - August 2009
Nortel August 2000 - 2007
Deloitte Consulting March 1998 - August 2000
General Motors June 1995 - February 1998
Brown & Root February 1990 - June 1993
Skills
Business Process, SAP, Supply Chain Management, Supply Chain, Manufacturing, Software Documentation, Leadership, PMP, Business Analysis, Management, Process Improvement, Procurement, Strategy, Team Leadership, Project Planning, Integration
Education
Duke University 1993 — 1995
MBA, Business
University of Florida 1985 — 1989
BS, Building Construction
Avaya Field Sales EngineerAvayaAugust 1998 - December 2001
Education
Drexel University
Vistronix February 2011 - Present
Verint Systems March 2004 - April 2011
Gaming Labs International July 2003 - March 2004
Avaya 2000 - 2002
NCR 1992 - 1999
AT&T 1978 - 1992
Skills
Testing, Quality Assurance, System Testing, Software Development, Management, Integration, Unix, Software Quality..., Systems Engineering, TCP/IP, Software Engineering, Agile Methodologies, System Architecture, Linux, Requirements Analysis
Education
New York University - Leonard N. Stern School of Business 1973 — 1976
M.S., Quantitative Analysis
Drexel University 1968 — 1973
BS, Business Administration
Drexel University - LeBow College of Business 1968 — 1973
B.S., Cusiness Administration - EDP
Elster Solutions March 2014 - Present
Elster Solutions December 2010 - Present
Avaya February 2008 - June 2010
Nortel January 2001 - January 2008
Skills
Change Management, Customer Service, CRM, Product Development, Project Management, Team Leadership, Cross-functional Team..., Telecommunications, VoIP, Leadership, Integration, Security, Management, Software Development, Testing, People Development, Wireless
Education
East Carolina University 1980 — 1985
BS Computer Science, Minor Psychology
SilverPeak Consulting 2009 - Present
ESRI June 2008 - November 2009
Time Warner Telecom 2005 - 2008
Avaya January 1999 - August 2001
Lucent Technologies January 1996 - December 1998
AT&T January 1992 - January 1996
Skills
Channel Management, VoIP, LAN/WAN, Solution Selling, Consultative Selling, Software Sales, Direct Sales, Telecommunications, Strategic Partnerships, Salesforce.com, Avaya, SIP, Sales Management, Strategy, LAN-WAN, Wireless, Channel Partners, Business Development, IP, Selling
Education
East Tennessee State University
Computer Science
Virginia Polytechnic Institute and State University
Microbiology, General
The Children's Hospital of Philadelphia August 2011 - December 2013
Kaplan, Leaman & Wolfe March 2009 - April 2011
Telcordia Technologies June 2008 - February 2009
ETS August 2006 - December 2007
Avaya October 2004 - November 2005
Rohm and Haas August 1997 - January 2004
Skills
Business Analysis, Wireless, Management, SDLC, Vendor Management, Software Documentation, CRM, Project Management, Change Management, Quality Assurance, PMP, PMO, Software Development, Information Technology, Telecommunications, Strategy, Program Management
Education
Temple University - James E. Beasley School of Law 1991 — 1995
Juris Doctor, Law
Drexel University - LeBow College of Business 1989 — 1991
MBA, Information Technology & Finance
Temple University - Fox School of Business and Management
BBA, Marketing
Avaya May 1998 - Present
CrossZ Software August 1997 - February 1998
Custom Data Services November 1993 - June 1997
Skills
IVR, SIP, CTI, ISDN, Telecommunications, Call Center, TCP/IP, Solaris, Avaya, Unified Communications, Unix, ACD, Telephony, IP, Managed Services, Professional Services, Troubleshooting, VoIP, Hardware, Testing
Education
Dowling College 2000 — 2002
BS, Computer Information Systems
Grumman Data Systems Institute 1992 — 1993
Diploma, Computer Programming
Nassau Community College 1988 — 1990
AAS, Data Processing
Itellignece January 2012 - Present
Itelligence December 2010 - December 2011
Itelligence 2010 - 2011
Matlen Silver (Brystol Myers) January 2009 - December 2010
Sixth Gear 2008 - November 2009
Scivantage February 2007 - May 2008
AIG 2007 - 2008
New York Life Insurance Company 2004 - 2007
IBM 2001 - 2007
Avaya 2000 - 2004
Education
East Carolina University - College of Business 1975 — 1979
BSBA
Elster August 2014 - Present
Elster August 2010 - August 2014
Avaya December 2009 - August 2010
Nortel January 2009 - December 2009
Nortel July 1985 - January 2009
Nortel Networks September 2005 - December 2008
Skills
PMP, Managed Services, Unix, VoIP, Integration, Telecommunications, Project Management, Wireless, SIP, IP, Ethernet, Cross-functional Team..., SS7, TCP/IP, Management, Software Project..., Network Design, LTE, Software Development, Vendor Management, Unified Communications, Wireless Networking, CDMA, Program Management, Testing, Product Management, GSM, UMTS, Switches, Leadership, TDM, Troubleshooting, Telephony, Mobile Devices, Cisco Technologies, System Deployment, Pre-sales, LAN-WAN, Networking, Service Delivery, Infrastructure, Cloud Computing, Technical Support, Routing, MPLS, Data Center, Smart Metering, ATM networks, Smart Grid, Network Engineering
Education
East Carolina University 1979 — 1984
Computer Science
Avaya December 2009 - Present
Nortel Networks November 2008 - June 2010
Nortel October 2006 - October 2008
Nortel January 2000 - October 2006
Nortel January 1990 - December 1999
Skills
SIP, TDM, RTP, VoIP, IP, Telecommunications, Unified Communications, TCP/IP
Education
East Carolina University - College of Business 1982 — 1987
Double BA, Computer Science and Mathematics
CDI 2009 - Present
IBM Global Services August 2001 - April 2009
Avaya October 2000 - July 2001
Bell Labs Lucent Technologies July 1996 - September 2000
Education
Drew University 1989 — 1993
Violin Memory March 2014 - Present
Intel Corporation March 2013 - 2014
Quantum October 2009 - December 2012
Quantum July 2009 - October 2009
Avaya January 2008 - June 2009
Skills
Build Automation, Python, Software Engineering, Object Oriented Design, Linux, Java, C, Laboratory, Software Development, Cloud Computing, Programming, C++, Bash, Windows, Mac OS, Agile Methodologies, Web Services, HTML, C#, Teamwork, Team-oriented
Education
DeVry University 2006 — 2009
Bachelor of Science Degree, Game and Simulation Programming
Avaya Government Solutions May 2012 - Present
Avaya April 2006 - May 2012
Xerox 1994 - 2006
Telecommunications Techniques Corporation 1991 - 1994
Skills
Management, Channel Partners, VoIP, Leadership, Managed Services, Integration, Project Management, Customer Satisfaction, Avaya, Sales Engineering, Business Strategy, Cross-functional Team..., Product Marketing, Solution Architecture, Pre-sales, Sales, Program Management, Cisco Technologies, IP, Unified Communications, SaaS, Strategic Partnerships, Business Development, Enterprise Software, Sales Management, Cloud Computing, Telephony, Professional Services, Team Leadership, Telecommunications, CRM, Human Resources, Call Center, New Business Development, Business Alliances, Solution Selling, Data Center, Channel, Direct Sales, IVR, Outsourcing, Account Management, Video Conferencing, Go-to-market Strategy, Wireless, Product Management, Strategy, Salesforce.com, Contact Centers, Vendor Management
Education
The University of Connecticut 1987 — 1991
Bachelor of Science, Electrical Engineering
Eastern Connecticut State University 1985 — 1987
Business Administration
Voalte January 2015 - Present
Donlen Corporation July 2008 - Present
TSG May 2000 - July 2008
Avaya June 1997 - May 2000
AT&T/Lucent Technologies July 1995 - July 1997
AT&T May 1988 - June 1990
Skills
VoIP, SIP, Avaya, Unified Communications, Switches, Telephony, Call Centers
Education
Eastern Illinois University 1993 — 1995
BS, Finance
College Of Lake County 1991 — 1993
ABA, Business Administration
BT Global Services January 2012 - Present
Carousel Industries June 2009 - January 2012
Avaya June 2007 - June 2009
Avaya June 2006 - October 2007
Avaya February 2006 - June 2006
Avaya July 2002 - February 2006
Lucent Technologies July 2000 - July 2002
Williams Communications May 1999 - July 2000
Bell Atlantic-Verizon July 1996 - May 1999
New York Telephone/ NYNEX May 1992 - July 1996
Skills
Managed Services, Vendor Management, Service Delivery, Wireless, Telecommunications, Unified Communications, Avaya, Call Center, VoIP, Telephony, Outsourcing, IP, IT Service Management, Management, Professional Services, Call Centers, Customer Advocacy, Data Center, Ethernet, Networking, Business Development, Solution Selling, Project Delivery, SIP, Contact Centers, Cloud Computing, MPLS, SaaS, IVR, WAN, Pre-sales, Cisco Technologies, Video Conferencing, Leadership, LAN-WAN, Security, Integration, Product Marketing, Sales Operations, WiFi, Wireless Networking, Channel Partners, Management Consulting, Senior Executive..., Six Sigma, IT Procurement, Sales Management, Executive Management, Network Services, Staff Augmentation
Education
Dowling College 1984 — 1989
Business Mangement
Dowling College
Introtel April 2015 - Present
Avaya September 2011 - November 2014
Cisco July 2010 - September 2011
Bell Canada November 2004 - April 2008
TELUS September 2002 - November 2004
Ericsson 2000 - 2003
Skills
Solution Selling, Managed Services, Telecommunications, Unified Communications, VoIP, Wireless, Channel, Channel Partners, Pre-sales, Video Conferencing, Data Center, Enterprise Software, Sales Operations, Go-to-market Strategy, Telephony, Professional Services, Sales, IP, MPLS, Selling, Cloud Computing, Product Management, Product Marketing, Direct Sales, Sales Process, SIP, Strategic Partnerships, SaaS, Customer Experience, Mobile Devices, Salesforce.com, Ethernet, WAN, Cisco Technologies, Network Architecture, Networking, Partner Management, Business Alliances, Contact Centers, Avaya, Vendor Management, Telepresence, Call Centers
Education
Durham College 1977 — 1980
Ajax High School 1973 — 1977
Monmouth University July 2012 - Present
Brookdale Community College September 2008 - May 2012
Ocean County College September 2008 - May 2012
Avaya October 2000 - November 2004
Bell Laboratories January 1982 - October 2000
Lucent Technologies September 1996 - September 2000
AT&T January 1982 - September 1996
Skills
Software Development, C++, Java, C, Unix, Linux, CTI
Education
National Technological University 1992 — 1995
M.S., Computer Science
Thomas Edison State College 1990 — 1992
B.A., Computer Science
Brevard Community College 1978 — 1981
A.S., Computer Programming
Avaya Compliance AnalystMerrill LynchMay 2004 - April 2006
Bloomberg 1992 - 2003
Skills
Vendor Management, Process Improvement, Business Analysis, Risk Management
Education
Duke University - The Fuqua School of Business 2003 — 2005
MBA, Finance
SUNY Polytechnic Institute
Siemens Healthcare September 2013 - Present
Terumo Cardiovascular Systems October 2011 - August 2013
Triumph Engineering Group January 2009 - November 2011
Animas Corporation- a Johnson & Johnson Company 2002 - 2009
Avaya 1999 - 2001
Lucent Technologies 1997 - 1999
Hudson Control Group August 1993 - August 1997
Education
Drexel University
BSME
New Jersey Institute of Technology
Northampton Community College
ASMET
Trascent Management Consulting July 2014 - Present
Americas Trascent Management Consulting, LLC (Formerly UMS Advisory) November 2013 - June 2014
Avaya July 2012 - November 2013
Hagemeyer North America May 2011 - July 2012
Skills
Process Improvement, Salesforce.com, Microsoft Excel, Pricing, Business Development, Inventory Management, Contract Negotiation, Sales Process, Social Media, Sales, Purchasing, Account Management, Solution Selling, Strategic Planning, Customer Service, Team Building, Leadership, Cold Calling, Time Management, Social Networking, Customer Satisfaction, Microsoft Office, New Business Development, Financial Analysis, Retail
Education
East Carolina University 2003 — 2007
Bachelor of Science (BS), Industrial Distribution and Logistics
Avaya August 2011 - Present
Avaya December 2009 - August 2011
Nortel January 2008 - December 2009
Nortel August 2007 - December 2007
Nortel 2004 - 2007
Nortel 2001 - 2004
Nortel 2000 - 2001
Nortel 1997 - 2000
AIMET 1994 - 1997
Skills
Change Management, Avaya, PMP, VoIP, Telecommunications, SIP, Managed Services, Unified Communications, Project Management, Six Sigma, Wireless, Data Center, Ethernet, IP, Integration
Education
Western Carolina University 2002 — 2004
MPM (Master of Project Management), Master's Degree in Project Management
East Tennessee State University 1987 — 1991
Bachelor of Science
Pfizer Consumer Healthcare March 2010 - Present
Hewitt Associates 2008 - 2008
Avaya 2006 - 2008
Pfizer Consumer Healthcare 2004 - 2006
Pfizer Consumer Healthcare October 2001 - January 2004
Bear Stearns 1998 - 2001
Skills
Competitive Analysis, Cross-functional Team..., Strategic Planning, Forecasting, Financial Modeling, Strategic Partnerships, Portfolio Management, Analysis, Corporate Development, Investment Banking, Strategy, Mergers & Acquisitions, Business Planning, Corporate Finance, Financial Analysis, Due Diligence
Education
Duke University - The Fuqua School of Business 1996 — 1998
MBA, Finance
Northwestern University
BA, History
HRD Consultant October 2009 - Present
State Farm 2012 - 2014
Accenture November 2001 - October 2009
Pacific Gas & Electric August 2006 - December 2007
Avaya September 1996 - November 2001
Lucent Technologies August 1995 - August 1997
AT&T April 1990 - September 1995
Skills
Talent Management, Management Consulting, Change Management, Program Management, Management, Operations Management, Strategy, Outsourcing, Leadership, Training, Human Resources, Business Strategy, Governance
Education
Duke University - The Fuqua School of Business 1987 — 1989
MBA
Mississippi State University - College of Business and Industry 1972 — 1974
BS
Unified Technologies November 2013 - Present
Hiscall, Inc. May 2004 - June 2013
Avaya January 1988 - March 2004
AT&T 1988 - 1991
General Electric August 1986 - October 1987
Skills
Solution Selling, Unified Communications, Telephony, Contact Centers, Security, Enterprise Software, Managed Services, VoIP, Sales, Avaya, Telecommunications, Networking, Call Center, Contract Negotiation, Direct Sales, MPLS, Call Centers, Team Leadership, Wireless, IVR, Account Management, Sales Process, Selling, Data Center, Consulting, Professional Services, access control, WAN, Customer Satisfaction, IP, Management, Integration, Training, Leadership, Outsourcing, CRM, Vendor Management, Team Building, Channel Partners, SaaS, Sales Operations, Disaster Recovery, Marketing, Cloud Computing, Cisco Technologies, New Business Development, Salesforce.com, Access Control, Avaya Technologies
Education
Duke University 1982 — 1986
BSE, Mechanical Engineering
Technology Solutions Group, Inc. April 2007 - Present
Extreme Networks 2006 - 2007
Avaya March 2004 - September 2006
Avaya 2000 - 2004
Lucent Technologies 1997 - 2000
Professional System Integration March 1993 - February 1997
Radio Shack Computer Center October 1989 - February 1993
Radio Shack Computer Center September 1985 - September 1989
Skills
Unified Communications, Avaya, Channel, Customer Service, Training, Solution Selling, Customer Experience, Routers, VoIP, Marketing Strategy, IP, Selling, Telephony, Networking, SIP, Contact Centers, Managed Services, WAN, ACD, Direct Sales, Telecommunications, CRM, Call Centers, Sales, Avaya Technologies
Education
Doane College 1981 — 1985
BA, Social Science
Verizon May 2010 - March 2013
Avaya 2005 - 2008
Education
DeVry University 1989 — 1992
Bachelor's Degree, Telecommunications Management
AdvanTel Networks May 2013 - Present
Avaya April 2012 - May 2013
Avaya Communications October 2001 - April 2012
Lucent 1998 - 2001
Skills
Unified Communications, VoIP, Managed Services, Telephony, Avaya, SIP, Unified Messaging, Contact Centers, Telecommunications, IVR, Data Center, CTI, Professional Services, Hosted Services, Salesforce.com, Direct Sales, Solution Selling, SIP Trunking, IP PBX, Cloud Computing, IP, Cloud Applications, Video Conferencing, MPLS, ACD, Avaya Technologies
Education
Duquesne University 1996 — 1998
Business Administration, Sales
Carousel Industries January 2010 - Present
Avaya 1995 - 2009
Skills
Management, Telecommunications, VoIP, Vendor Management, PMO, Project Delivery, Project Management, Integration, Managed Services, Program Management, Unified Communications, Project Portfolio..., Wireless, Data Center, PMP
Education
DeVry University-Illinois
Bachelor of Science (B.S.), Network and Communication Management
Avaya December 2009 - Present
Nortel Networks January 2000 - December 2009
Unisys Corp 1990 - 2000
Unisys 1980 - 1990
Skills
SIP, Unified Communications, Wireless, IP, VoIP, Telecommunications, Managed Services, Telephony, Avaya, Ethernet, IVR, SIP Trunking, Sales Engineering, T1, Network Engineering, Network Architecture, Call Centers, WAN, Solution Selling, Network Design, MPLS, LAN-WAN, Video Conferencing, QoS, TDM, Routing, Unified Messaging, CTI, H.323, Switches, ISDN, Co-location, Hosted Services, ACD, Contact Centers, Avaya Technologies
Education
DeVry University-Illinois
Associate's Degree, Electrical, Electronic and Communications Engineering Technology/Technician
University of Wisconsin-La Crosse
Business Administration and Management, General
Coldwell Banker Coastal Rivers Realty - Washington, NC August 2004 - Present
Avaya October 1992 - July 2001
AT&T June 1991 - September 1992
AT&T 1988 - 1991
AT&T 1980 - 1989
AT&T 1980 - 1989
Skills
Marketing, Management, Negotiation, Sellers, Sales, Residential Homes, Telecommunications, Real Property, Event Planning, Buyer Representation, Relocation, Single Family Homes, ABR, Senior Residential..., Green Technology, Certified Short Sale..., New Home Sales, Listings, Business Development, Foreclosures, First Time Home Buyers, Short Sales, Networking, Real Estate Transactions, Customer Service, Selling, Real Estate, Referrals, Contract Negotiation, Strategic Planning, REO, Investors, Condos, Sales Management, Council of Residential..., Asset Managment, Investment Properties
Education
Duquesne University 1965 — 1970
B.S., History & Political Science
Day & Zimmermann July 2014 - Present
DNV GL September 2013 - July 2014
Avaya Government Solutions October 2011 - August 2013
Avaya April 2010 - September 2011
Avaya October 2008 - March 2010
Avaya October 2004 - September 2007
Avaya July 2003 - September 2004
Unisys October 2000 - June 2003
Unisys July 1999 - September 2000
Unisys February 1997 - June 1999
Skills
Finance, Management, Leadership, Internal Controls, Forecasting, Financial Analysis, Process Improvement, Sarbanes-Oxley Act, Mergers & Acquisitions, Financial Reporting, Operations Management, Business Analysis, Business Process..., Managerial Finance, Business Planning, Strategy, Financial Modeling, Acquisition Integration, Project Management, Cross-functional Team..., Executive Management, Start-ups, Business Process, Team Leadership, Strategic Financial..., Accounting, Financial Systems, Executive Presentation..., Influencing, Data Analysis, Budgeting, Long Term Business..., GAAP, Strategic Planning, Financial Integration, Global Project..., Working Capital..., Cash Flow Management, Financial Planning
Education
Canadian School of Management 1986 — 1988
FBA, Marketing and Finance
Durham College 1973 — 1976
Business Administartion, Finance and Accounting
Avaya April 2015 - Present
Flextronics May 2007 - Present
Flextronics April 2004 - April 2015
Solectron Global Services April 2006 - May 2008
Solectron Global Services July 2004 - April 2006
Solectron Global Services October 2003 - July 2004
Skills
Lean Manufacturing, Procurement, Materials Management, MRP, Manufacturing, Project Management, IT Operations, Electrical Engineering, Production Managment, Program Management, ERP, Testing, Kaizen, Supply Chain, Supply Management
Education
Durham Technical Community College 2013 — 2013
Certificate, Project Management
St. Augustine College 2001 — 2006
BS, Computer Science
Al Muntazir Seminary School 1998 — 2000
Associate's degree, Physics, Mathematics, Biology, Chemistry
Dar Institute of Technology 1998 — 1998
Vacational Training and Certificate, Electrical and Electronics Engineering
Al Muntazir Seminary School 1993 — 1997
High School Diploma, Physics, Mathematics, Biology, Chemistry
On my bike June 2009 - Present
Avaya February 1979 - June 2009
AT&T Lucent Technologies Bell Labs 1992 - 2001
AT&T/Lucent Technologies 1979 - 2000
Bell Labs 1979 - 1990
Skills
Telecommunications, Messaging, H.323, SIP, Technical Leadership, Software Development, Unified Communications, IP, TCP/IP, Avaya, VoIP, Telephony, IVR, CTI, Integration, Ethernet, Unix, Management, Testing, Innovation, Voice Mail, Thought Leadership
Education
University of California, Berkeley 1979 — 1980
MS, Computer Science
Duke University 1975 — 1978
BS, Computer Science / Math
Highmark July 2013 - Present
Avaya July 2006 - June 2013
SITA February 2000 - December 2006
Tokio Marine Management October 1997 - February 2000
Education
Drexel University 1992 — 1993
MS, Information Systems
National Chung Hsing University 1988 — 1991
BA, Business Administration in Cooperative Economics
Bank of America August 2013 - Present
Avaya November 2012 - September 2013
HP Enterprise Services July 2011 - November 2012
HP Enterprise Services June 2011 - July 2011
HP Enterprise Services December 2008 - May 2011
EDS, an HP company May 2005 - September 2009
EDS February 2003 - May 2005
Bank of America March 1999 - February 2003
Bank of America March 1998 - March 1999
Bank of America October 1997 - April 1998
Skills
Call Center, VoIP, Avaya, Deployment, Disaster Recovery, SIP, IP PBX, Telephony, ACD, ISDN, Visio, SIP Trunking, H.323, System Administration, Unified Communications, IP, System Deployment, Cisco Call Manager, Call Centers, Cisco Technologies, Technical Project..., Telecommunications, Contact Centers, Networking, Data Center
Education
Eastern Illinois University 1990 — 1996
MBA, Business
Eastern Illinois University 1985 — 1989
BA, Psychology
J.L. and Associates, LLC July 2001 - Present
Avaya August 1998 - March 2013
AT&T Universal Card July 1996 - July 1998
AT&T January 1995 - July 1996
Education
Eastern Illinois University
B.S. Business, Computer Management
Uber December 2014 - Present
GEICO November 2012 - December 2014
GEICO December 2011 - November 2012
Avaya January 2011 - February 2011
Skills
Leadership, Data Analysis, Business Analysis, Financial Analysis, Project Management, Financial Modeling, Supply Chain, Microsoft Excel, Strategy, Market Research, Process Improvement
Education
Duke University - The Fuqua School of Business 2010 — 2011
Master in Management Studies, Business Administration and Management, General
State University of New York - System 2007 — 2009
Bachelor of Science, Business Management
Avaya December 2005 - April 2009
Anlab Environmental October 2004 - November 2005
Weston Solutions, Inc. December 2001 - June 2004
Education
Regis University 2006 — 2010
Master of Science, Information Assurance
DeVry University 2003 — 2005
Bachelor of Science, Information Technology
OnProcess Technology October 2012 - Present
T3i Group September 2009 - October 2012
Avaya August 2007 - July 2009
Avaya October 2005 - August 2007
Avaya May 2003 - September 2005
Avaya September 1999 - January 2001
Avaya September 1999 - January 2001
AT&T 1983 - 1988
Skills
Operations Management, Process Improvement, P&L Management, Business Process..., Business Transformation, Acquisition Integration
Education
Duke University - The Fuqua School of Business 1992 — 1992
Advanced Management Program
Syracuse University 1975 — 1979
BA, Political Science/Journalism
Avaya June 2012 - December 2013
Rollinc/ATR Staffing October 2008 - June 2012
Rollinc/ATR Staffing October 2008 - June 2012
Skills
Call Centers, Telecommunications, Troubleshooting, VoIP, TCP/IP, IP, Team Leadership, Cisco Technologies, Linux, Networking, Customer Service, Management, Switches, Technical Support, Customer Satisfaction, Service Delivery, Process Improvement, Wireless, Vendor Management, Windows
Education
DeVry University-Illinois 2007 — 2011
Bachelor's degree, Networking Communication
Robert Half Technology November 2013 - Present
Avaya Government Solutions January 2005 - June 2012
Avaya October 2000 - January 2005
Collier, Jacob & Mills, P.C. September 1998 - September 2000
Lowenstein Sandler PC July 1995 - September 1998
MORRIS COUNTY SHERIFF'S OFFICE - BUREAU OF CORRECTIONS March 1991 - July 1994
Skills
Microsoft Office, PowerPoint skills, Call Center, Telecommunications, PeopleSoft, Type 80 WPM, Call Centers, PowerPoint, Leadership, Human Resources, Policy, Program Management, Management, Training, Security, Process Improvement, Interviews
Education
Fairleigh Dickinson University-College at Florham 2004 — 2005
Diploma, Paralegal Studies
Dover Business College 1994 — 1995
Diploma, Legal Secretarial
Morris County Firefighters' and Police Academy 1991 — 1991
Certification, Law Enforcement
Defense Security Service Academy 2006 — 2006
Government Security
Riverbed Technology 2012 - Present
Avaya 2010 - 2012
Nortel Networks 2006 - 2009
Nortel Networks 2003 - 2006
Nortel Networks January 1990 - January 2003
Skills
Microsoft Office, Wireshark, SIP Trunking, SIP, H.323, SBC, Sales Presentations, Technical Presentations, Account Management, Project Engineering, Project Coordination, VoIP, TDM, Telecommunications, QoS, WAN Optimisation, Telephony, IP, Unified Communications, Channel Partners, Managed Services, Avaya
Education
DeVry University
Certification, Telecommunications Engineering
Avaya New Business Development AE- EnterpriseLucent Technologies1996 - 2000
AT&T 1987 - 1996
Skills
Unified Communications, Managed Services, Solution Selling, VoIP, Channel, Telephony, Avaya, Telecommunications, SIP Trunking, Contact Centers, SIP, Unified Messaging, IP, Telepresence, MPLS, IVR, Professional Services, Video Conferencing
Education
Drexel University 1983 — 1986
Master of Business Administration (M.B.A.), Concentration in Marketing Management
Rider University 1977 — 1981
Bachelor of Science in Commerce, Concentration in Social Sciences
Avaya 1999 - 2001
Alcatel-Lucent June 1996 - April 1999
Education
DeSales University 1989 — 1992
Bachelor of Arts (B.A.), Psychology/Liberal Studies
Avaya June 1987 - Present
Lab Safety Corporation May 1985 - January 1987
Education
DeVry University 1981 — 1985
Bachelor of Science (BS)
University of Illinois at Chicago 1980 — 1981
Pre-Medicine/Pre-Medical Studies
Wisper April 2010 - Present
Avaya March 1980 - September 2009
Internet Services of WestTennessee March 1995 - August 2001
Sperry Univac August 1975 - June 1980
Skills
LAN-WAN, Cisco Technologies, Switches, Cisco IOS, OSPF, WAN, CCNA, Wireless Networking, DNS, IP, Ethernet, Wireless, DHCP, Network Engineering, Networking, CCNP, Cisco Routers, Routing, Computer Network..., Network Architecture, LAN Switching, RIP, TCP/IP, SNMP, Network Administration, WLAN, Catalyst Switches, WiFi, Hardware, VPN, Routers
Education
The University of Memphis 1971 — 1975
Electrical, Electronic and Communications Engineering Technology/Technician
US Army Fort Knox, KY 1970 — 1971
AIT Radio Comm, RF and Radio Comnications
Dyersburg State Community College
Associate of Science (AS), Electrical, Electronic and Communications Engineering Technology/Technician
Consulting Services June 2013 - Present
Avaya February 2006 - May 2013
Avaya December 1999 - July 2004
Lucent Technologies (Avaya) June 1998 - December 1999
Skills
Monthly Business..., Financial and..., Planning, Budgeting &..., Business Strategy..., Profitability Analysis, Business Case..., Cost Reduction..., Variance/Root Cause..., Monthly Close Process, GAAP and SOX compliance, SAP, Hyperion Essbase,..., MS Office (esp....
Education
Eastern Connecticut State University
Bachelor of Science (B.S.), Accounting
DeVry/Becker Educational Development Corp. 1998 — 2013
Accounting