Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
Avaya List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Avaya. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Avaya Salaries. You can even request information on how much does Avaya pay if you want to. Learn about salaries, pros and cons of working for Avaya directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
7,787 Avaya employees in database. Find out everything there's to know about Avaya employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Avaya Employees
Electronic Arts (EA) Teaching AssistantNortheastern UniversitySeptember 2014 - December 2014
Avaya January 2014 - August 2014
Northeastern University September 2013 - December 2013
Skills
Java, MySQL, JavaScript, Spring, Objective-C, SQL, Web Development, HTML, XML, Git, CSS, C++, C, PHP, Apache, Amazon Web Services..., Spring Framework, iOS, d3.js, data, Data Visualization, Backbone.js
Education
Northeastern University 2012 — 2014
Master's degree, Information System
Sichuan University 2008 — 2012
Bachelor of Engineering (BE), Electrical and Electronics Engineering
Cunningham Collective (formerly known as SeriesC) January 2012 - Present
ZERO1 January 2000 - Present
SeriesC January 2012 - August 2015
Avaya 2014 - 2015
Avaya 2014 - 2015
Bite, A Global Marketing Services Agency November 2012 - June 2013
Bite Communications North America January 2012 - October 2012
Rearden Commerce October 2010 - October 2011
CXO Communication 2003 - 2010
Citigate Cunningham 2000 - 2003
Skills
Entrepreneurship, Marketing, SaaS, Nonprofits, Mobile Applications, Publishing, Telecommunications, Social Media, Start-ups, Networking, Strategic Partnerships, Strategy, Digital Media, Thought Leadership, Venture Capital, Blogging, Press Releases, Corporate Communications, Integrated Marketing, Product Marketing, Analyst Relations, Angel Investing, Art, Brand Development, Branding Consultancy, Business Development, Business Strategy, Communication Training, Corporate Development, Creative Direction, Crisis Communications, Digital Marketing, Digital Strategy, E-commerce, Event Management, Executive Management, Fundraising, Internal Communications, Leadership, Mac, Management Consulting, Marketing Strategy, Media Relations, Mergers, Message Development, Messaging, New Business Development, New Media, Non-profits, Positioning
Education
Northwestern University 1975 — 1979
B.A.
Avaya April 2015 - Present
Truphone September 2014 - February 2015
HP June 2010 - July 2014
Nortel/Avaya February 2008 - June 2010
Qwest Communications January 2004 - January 2008
Nortel Networks 2000 - 2003
callisma 1999 - 2000
mci 1997 - 1999
MCI Telecommunicatons 1994 - 1996
BT 1989 - 1994
Skills
Sales Operations, Account Management, Telephony, SaaS, Direct Sales, MPLS, Sales Engineering, Salesforce.com, Call Center, SIP, Go-to-market Strategy, Product Management, Product Marketing, Network Design, New Business Development, Outsourcing, Competitive Analysis, Cloud Computing, Cross-functional Team..., B2B, Enterprise Software, Strategy, Call Centers, Selling, Networking, CRM, Management, Strategic Partnerships, Business Alliances, Security, Leadership, Channel Partners, Consulting, Sales
Education
Oakland University
BBA, Management Sciences
SanDisk November 2013 - 2015
Eastman Kodak 2003 - 2013
Avaya 1997 - 2003
Media 100 1996 - 1997
Stratus Computer 1986 - 1997
Skills
Lean Manufacturing, Six Sigma, Product Management, Program Management, Quality Assurance, Project Management, Cross-functional Team..., Customer Service, Call Centers, Enterprise Software, Wireless, Manufacturing, Management, Security, Testing, Product Marketing, Procurement, Strategy, Solution Selling, Cloud Computing, Budgets, Integration, Process Improvement, Telecommunications, Operations Management, Sales, Customer Satisfaction
Education
Northeastern University
BSEE
Additional Education
Accenture July 2014 - Present
Juniper Networks May 2010 - December 2013
Avaya December 2009 - May 2010
Nortel January 2002 - December 2009
PricewaterhouseCoopers May 2000 - November 2002
Nortel July 1989 - May 2000
Skills
Strategic Planning, Marketing, Strategic Partnerships, Project Management, Marketing Operations, Online Marketing, Go-to-market Strategy, Strategic Sourcing, Multi-channel Marketing, Marketing Automation, Sales Process, Digital Marketing, Integrated Marketing, Competitive Analysis, Management, Marketing Communications, Program Management, Business Process, Lead Generation, Channel Partners, Marketing Strategy, Leadership, Product Marketing, Project Planning, Solution Selling, SaaS, Demand Generation, Sales Enablement, Telecommunications, Cloud Computing, Product Management, Marketing Management, Enterprise Software, Strategy, CRM, Salesforce.com, Cross-functional Team..., Strategic Thinking, Global Marketing, B2B Marketing, Business Development, Business Alliances
Education
Nova Southeastern University 2004 — 2006
M.B.A.
Nova Southeastern University
B.S., Business & Marketing
Thunderbird School of Global Management 2013 — 2013
Thunderbird/Juniper Leadership Course
Avaya 1999 - 2012
Education
Northeastern University 1991 — 1995
Master of Business Administration (MBA), Managenment
Avaya February 2002 - Present
Avaya January 2002 - Present
Lucent Technologies 1995 - 2002
Skills
Product Management, Cross-functional Team..., Telecommunications, Leadership, Call Centers, Cloud Computing, Integration, Software Documentation, Solution Selling, Troubleshooting, Product Development, Testing, Training, Team Management, Business Analysis, Program Management, Vendor Management, Process Improvement, Wireless, CRM, Team Leadership, Enterprise Software, Avaya, PMP, Strategy, Pre-sales, Professional Services, Business Process..., Business Process, SaaS, Product Lifecycle..., Business Requirements, Agile Methodologies, Software Project..., Requirements Analysis, Software Development, Test Planning, Mobile Devices, Agile Project Management, Business Intelligence, Telephony, CTI, Outsourcing, Unified Communications, SIP, VoIP, IVR, IT Strategy, SDLC, Contact Centers
Education
Nova Southeastern University 1988 — 1990
Business Management - Bachelor Degree, Business
Avaya Universtity
Colorado State University
Project Management - 2009
AvePoint February 2015 - Present
Avaya January 2014 - September 2014
JOT Automation March 2011 - July 2011
Skills
Business Analysis, Analysis, Business Intelligence, ERP, Software Project..., CRM, Agile Project Management, Strategic Sourcing, Telecommunications
Education
Northeastern University 2011 — 2013
Master of Engineering (M.Eng.), Engineering/Industrial Management
Avaya December 2009 - Present
Nortel October 2006 - December 2009
Nortel May 2003 - October 2006
Skills
Unified Communications, Telecommunications, VoIP, Managed Services, Channel, Telephony, Wireless, Solution Selling, IP, Call Center, SIP, Product Management, Cloud Computing, MPLS, Sales Operations, Channel Operations, Supply Chain, Order Management, Process Improvement, Cross-functional Team..., Avaya, Operations Management, Call Centers, Go-to-market Strategy, Lean Operations, Management, Business Process..., Business Development, Six Sigma, Forecasting, Leadership
Education
Nova Southeastern University
Bachelor of Science – Professional Management, Business Administration and Management, General, Honors
AbbVie August 2013 - Present
AbbVie January 2013 - August 2013
Abbott Laboratories May 2010 - December 2012
Manpower October 2008 - May 2010
Avaya April 2001 - May 2008
Quintus Corporation November 2000 - April 2001
IBM Global Services January 1999 - November 2000
Workgroup Productivity Corp August 1998 - January 1999
IBM Global Services October 1996 - August 1998
Early, Cloud & Company July 1993 - October 1996
Skills
Team Leadership, PMP, Project Management, Project Planning, PMO, Project Portfolio..., Vendor Management, IT Strategy, Program Management, Outsourcing, MS Project, Professional Services
Education
Project Management Institute 2010 — 2010
PMP, Project Management
Northern Illinois University 1984 — 1988
BS, Computer Science
MasterCard August 2015 - Present
MasterCard January 2013 - August 2015
MasterCard June 2011 - January 2013
MasterCard April 2010 - June 2011
Avaya December 2006 - April 2010
Avaya, Inc. October 2005 - November 2006
Givaudan April 2001 - August 2003
Gen3 Partners (formerly Treacy & Company) 1999 - 2001
Skills
Product Management, Strategy, Cross-functional Team..., Strategic Partnerships, Product Development, E-commerce, Management, Leadership, Telecommunications, Management Consulting, Competitive Analysis, Program Management, Mobile Payments, Product Marketing, Business Strategy, Go-to-market Strategy, SaaS, Mobile Devices, Marketing Strategy, Analytics, Telephony, Project Management, Business Development, Corporate Development, Strategic Planning, Marketing, Business Planning, Product Lifecycle..., Market Research, Wireless, Process Improvement, Business Alliances, P&L Management, Vendor Management, Mobile Commerce, Segmentation, Mergers & Acquisitions, Strategy Development, New Business Development, Team Leadership, Entrepreneurship, Business Analysis, Start-ups, Market Analysis, Payments
Education
Northwestern University - Kellogg School of Management 2003 — 2005
MBA & MEM, Marketing & Finance
University of Pennsylvania - The Wharton School 1995 — 1999
Bachelor of Science in Economics (Wharton School) & Bachelor of Applied Science (Engineering School), Strategic Management, Information Systems, Systems Engineering
Android Industries December 2002 - September 2012
Avaya December 1975 - December 2001
Skills
HRIS, Benefits Administration, Deferred Compensation, Labor Relations, HR Policies, FMLA, Employee Relations, Onboarding, New Hire Orientations, Employee Benefits, Kronos, Employee Engagement, Workforce Planning, Human Resources, Workers Compensation
Education
Nova Southeastern University 1988 — 1990
Bachelor of Applied Science (B.A.Sc.), Professional Management with Business Specialty
Northwestern State University
Associate's degree, Administrative Assistant and Secretarial Science, General
Kindred Healthcare May 2012 - Present
Avaya September 2007 - September 2008
Avaya September 1994 - September 2007
Paradyne September 1984 - September 1994
Skills
Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Team Building, Strategic Planning, Sales, Medical Devices, Telecommunications, Account Management, VoIP, Program Management, WAN
Education
St. Petersburg College 2009 — 2012
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Nova Southeastern University 1994 — 1996
Bachelor's degree, Professional Management
St. Petersburg College 1982 — 1992
Associate of Arts (AA), General Studies
Avaya January 2015 - Present
Avaya June 2013 - December 2014
Aspect Software January 2012 - December 2012
Aspect Software February 2008 - January 2012
Aspect Software March 1999 - February 2008
Skills
Speech Analytics, Contact Centers, Unified Communications, Workforce Management, Quality Management, Performance Management, Customer Experience, Customer Satisfaction, IVR, Call Centers, Vendor Management, CTI, ACD, Call Center, Call Logging, Telephony, Channel Partners, Solution Selling, Enterprise Software, SaaS, Account Management, Business Development, Sales Management, Management, VoIP, Professional Services, SIP
Education
Northern Illinois University 1988 — 1992
MedSynergies February 2015 - Present
CommScope November 2007 - February 2015
CommScope May 2002 - November 2007
CommScope May 2002 - November 2007
Avaya June 2001 - August 2001
Skills
Microsoft Office, Certified Project..., Software Project..., Process Improvement, PMP, Program Management, Project Management, Project Planning, Telecommunications, Testing, Wireless, Management, MS Project, Integration, Databases, Cross-functional Team..., Continuous Improvement, Business Process..., Business Process, Lean Manufacturing
Education
Nebraska Business Development Center 2007 — 2007
Bachelor of Arts, Project Management; English
Northwest Missouri State University 1998 — 2002
BA English, Minor in Sociology
Imperial College 2001 — 2001
Study Abroad, English and History
Avaya October 2012 - Present
Mitel March 2012 - October 2012
Cincinnati Bell Technology Solutions June 2005 - March 2012
Cincinnati Bell Technology Solutions September 2003 - June 2005
Cincinnati Bell Telephone September 1999 - August 2003
Skills
Telephony, Unified Communications, VoIP, Avaya, Customer Satisfaction, Networking, SIP, Mitel, Unified Messaging, Vendor Management, Managed Services, Wireless, Enterprise Software, Contract Negotiation, Sales Process, Cisco Technologies, Data Center, Cross-functional Team..., VMware, MPLS, Solution Selling, Telecommunications, Direct Sales, Call Centers, IP, WAN, Co-location, Channel Partners, Video, Professional Services, Video Conferencing, SIP Trunking, IVR, Cloud Computing, T1, SaaS, Ethernet, LAN-WAN, Sales Engineering, Go-to-market Strategy, Hosted Services, Avaya Technologies
Education
Northern Kentucky University 2003 — 2008
MBA, MBA - Information Technology
University of Cincinnati College of Business 1995 — 1999
BBA, Marketing
SAIC May 2011 - Present
Dataline/Fulcrum/JCSE October 2008 - June 2011
AT&T June 2008 - September 2008
Avaya May 2007 - July 2008
Eagan & Macallister (SAIC) December 2006 - May 2007
Catalina Marketing May 2005 - November 2006
Avaya October 2000 - February 2005
Lucent Technologies October 1996 - October 2000
AT&T April 1991 - October 1996
Skills
Network Management, Configuration Management, Project Coordination, Servers, Hardware, Network Communications, ATM networks, Frame Relay, MPLS, SDH, Adtran, Isp, X.25, PPP, PRI, HDLC, Token Ring, Novell, SNA, POTS, FDDI, VoIP, Telecommunications, Network Administration, Software Documentation, IP, Avaya, Cisco Technologies, Troubleshooting, Security+, Telephony, Network Security, Unix, CCNA, Networking, WAN, Computer Security, Network Design, Routing, Technical Support, VPN, Ethernet, Switches, Network Engineering, LAN-WAN, Routers, ITIL, Cisco Routers, Testing, Cisco Nexus
Education
St Petersburg College 1994 — 1998
A.S., Telecommunications Engineering
Nova Southeastern University 1990 — 1993
Bachelors of Science, Business Major - Customer Service Minor
Rutgers University-New Brunswick 1978 — 1979
State of Florida - Department of Health November 2013 - Present
Avaya September 2010 - January 2013
Huawei 2008 - 2008
www.gbm.net March 2002 - February 2006
www.nortel.com June 1995 - November 2001
Skills
Avaya, Telecommunications, Unified Communications, Call Center, Cisco, Video Conferencing, Network Security, Cisco Routing &..., McAfee, IBM Servers, High Availability..., Marketing, MPLS, C-Level Negotiations, VoIP, Cloud Applications, CompTIA A+ Certification, CompTIA Network+..., Avaya IP Telephony, Problem Solving, Proposal Writing, HTML, Cisco Routers, Dreamweaver, Cisco Technologies, Web Applications, Wordpress, Web Design, Call Centers, WordPress, Managed Services, Telephony, Contact Centers, Wireless, SIP, Networking, IP, Management, Sales Operations, LAN-WAN, T1, Network Design, Unified Messaging, GSM, IVR, H.323, Switches, WAN, WiMAX, TDM
Education
Nova Southeastern University 1996 — 2000
BS, Computer Information Systems
The Academy
A+, Network+, Information Technology
Pomeroy November 2011 - Present
Currently Available July 2011 - November 2011
ThruPoint December 2010 - July 2011
Avaya April 2004 - September 2010
Avaya December 1999 - April 2004
Skills
VoIP, Telecommunications, Telephony, Avaya, Unified Communications, Call Centers, CRM, Switches, Software Documentation, ISDN, Servers, SIP, Analysis, IP, Networking, Vendor Management, Troubleshooting, Call Center, Project Management, Technical Support, LAN-WAN, WAN, Leadership, TCP/IP, Routing, Management, Hardware, Integration
Education
Oakton Community College 1977 — 1979
AAS, Business
PSShelp April 2013 - Present
Avaya September 2010 - January 2013
Avaya December 2009 - March 2010
Nortel 2001 - December 2009
Periphonics August 1978 - 2001
Skills
Software Installation, Process Improvement, ISDN, Avaya, Windows Server, IVR, Telephony, Networking, Operating Systems, Speech Recognition, Solaris, Quality Assurance, Unified Communications, System Deployment, ACD, Telecommunications, CTI, Project Management, SIP, VoIP, TDM
Education
Hocking Technical College 1975 — 1976
Associate, Electronic Engineering
Hocking Technical College 1975 — 1976
Associate, TV and Radio Broadcasting Technology
Ohio University 1974 — 1975
None, Electrical Engineering
Avaya November 2003 - Present
Avaya November 2003 - Present
Lucent Technologies November 2000 - November 2003
Skills
Telecommunications, Operations Management, Sales Operations, Management, Salesforce.com, Direct Sales, Strategy, Solution Selling, CRM, Cross-functional Team..., Customer Service, Project Management, Customer Satisfaction, Program Management, Call Centers, Contract Negotiation, Sales, Team Leadership, Leadership, Business Planning, Forecasting, Project Planning, Go-to-market Strategy, Customer Retention, Negotiation, Managed Services, Product Management, Sales Management, Vendor Management, Unified Communications, VoIP, Strategic Partnerships, Channel Partners, Professional Services, Wireless, SaaS
Education
Northern Virginia Community College
Business Administration and Management, General
Cloud U - Rackspace 2014 — 2014
Cloud Computing Certificate
SalesForce U 2015 — 2015
Certification, SalesForce.com Certified Administrator
Avaya March 2015 - Present
Lenovo October 2014 - February 2015
IBM July 2012 - September 2014
IBM January 2010 - July 2012
IBM January 2006 - December 2009
IBM January 2001 - December 2005
IBM January 1997 - December 2000
IBM January 1991 - December 1996
Skills
Program Management, Product Development, Software Development, IT Strategy, Product Management, Team Leadership, Business Strategy, Strategic Planning, Negotiation, People Management, Product Marketing, Business Management, Cross-functional Team..., Business Analysis, Operations Management, New Business Development, Planning, Management, Strategy, Cloud Computing, Competitive Analysis, Integration, Entrepreneurship, Go-to-market Strategy, Sales Enablement, Enterprise Software, SaaS, Business Development, Leadership, Process Improvement, Demand Generation, Vendor Management, Outsourcing, Pre-sales, Business Intelligence, Strategic Partnerships, CRM, Solution Selling, Business Alliances, Business Process..., Professional Services, Enterprise Architecture, Data Center, Partner Management, Project Portfolio..., PMP, IT Service Management, Storage, Software Project..., Solution Architecture
Education
Virginia Tech
BSME, Engineering
Nova Southeastern University
MBA, Marketing/Marketing Management, General
Avaya June 2012 - July 2014
Avaya June 2011 - May 2012
Skills
Java, Avaya, VoIP, Linux, SIP, H.323, Hibernate, Spring MVC, Avaya Technologies, C++, HTML, C, Business Analysis, Oracle, Switches, Servlets, Eclipse, MySQL, Avaya Aura, Red Hat certified, Avaya Communication..., Cisco Call Manager, Troubleshooting, ISDN, IVR, ACD, CTI, Voice Mail, Avaya IP Telephony, TCP/IP, Unified Communications, JSP, PHP, NetBeans, Data Analysis, Application Engineers, Technical Consultation
Education
Northeastern University 2014 — 2016
Master of Science (MS), Management Information Systems, General
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2007 — 2011
Bachelor of Engineering (B.E.), Information Technology, 3.7/4.0
Salesforce - ExactTarget January 2015 - Present
SkyBridge Realty August 2013 - Present
Avaya May 2006 - October 2014
Trane 2005 - 2006
Johnson Controls April 2002 - April 2005
Pacific Netmarkets January 2001 - December 2002
Lucent Technologies May 1996 - December 2000
Skills
Product Management, Professional Services, Product Marketing, Product Life Cycle..., Marketing Strategy, Product Strategy, Team Leadership, Value Proposition, Team Management, Wireless, Pricing Strategy, SaaS, Telecommunications, Avaya, Sales Operations, Leadership, Business Development, B2B, Market Research, Go-to-market Strategy, Channel Partners, Solution Selling, Strategy, Product Development, Unified Communications, Cross-functional Team..., Strategic Partnerships, VoIP, Managed Services, Management, Sales, Program Management
Education
Northwestern University - Kellogg School of Management 1994 — 1996
MBA
University of Illinois at Urbana-Champaign 1985 — 1990
Bachelor's Degree
Boomerang Travel February 2008 - Present
Saucon Technologies 2001 - 2005
Avaya April 1985 - July 2001
Skills
Project Management, Strategic Planning, Program Management, Negotiation, Event Management, Team Building, Operations Management, Customer Service, Process Improvement, Training, Microsoft Office, Public Speaking, PowerPoint, Marketing, Microsoft Excel, Team Leadership, Business Strategy, Vendor Management, Project Planning, Budgets, Microsoft Word, Online Advertising, Customer Satisfaction, Account Management, Sales, Event Planning, Social Media, Leadership, Email Marketing, Marketing Strategy, Salesforce.com, New Business Development, Business Planning, Social Networking, Management, Public Relations, Sales Management
Education
Notre Dame of Maryland University 1960 — 1965
BA, Sociology
LGS Innovations December 2014 - Present
Avaya February 2014 - December 2014
Avaya January 2006 - February 2014
Avaya January 2005 - December 2005
Avaya June 2000 - December 2004
University of Colorado Health Sciences Center August 1997 - June 2000
Skills
Cross-functional Team..., Agile Methodologies, Scrum, Software Development, SIP, Telephony, VoIP, Telecommunications, Unified Communications, Integration, IP, Unix, Mobile Devices, Wireless, Cloud Computing
Education
Northwestern University 1992 — 1997
PhD, Neuroscience
The University of Georgia 1986 — 1990
BS, Mathematics
Dell August 2011 - Present
Force10 Networks May 2011 - Present
Avaya December 2009 - July 2011
Nortel May 2007 - December 2009
Nortel Networks 2000 - 2007
Bay Networks 1996 - 1999
Skills
Ethernet
Education
Northeastern University
Avaya December 2009 - Present
Nortel January 2001 - December 2009
Nortel October 1997 - December 2000
Nortel October 1990 - October 1997
Skills
VoIP, Product Development, Unified Communications, Project Management, Telecommunications, Integration, Wireless, TDM, IP, Avaya, Solution Selling, Product Management, Technical Support, Telephony, Network Architecture, Ethernet, Enterprise Software, SIP, QoS, Program Management, Sales Engineering, Network Design, H.323, Unified Messaging, Customer Satisfaction
Education
Nova Southeastern University 1992 — 1997
BS, CIS
Northeastern University 1987 — 1990
School of Engineering - Data & Telecommunications
Technical Certifications
Microsoft, Security, Nortel VoIP / Unified Communications
Children's Mercy Hospital March 2014 - Present
MWH Global January 2011 - February 2014
Fluor January 2008 - January 2009
Rexel January 2006 - February 2008
Several International Companies January 2003 - January 2006
Avaya September 2000 - November 2002
Skills
Succession Planning, Deferred Compensation, Job Descriptions, Recruiting, Human Resources, Salary, Compensation, Employee Relations, Training, Talent Management, Employee Benefits, Personnel Management, Performance Management
Education
The University of Texas at Arlington - College of Business
MBA
Northwest Missouri State University
Bachelor of Science (B.S.)
Laureate Education, Inc. October 2011 - Present
Avaya 2005 - 2011
Visteon Corporation 2001 - 2006
The Dow Chemical Company 1994 - 2001
The Dow Chemical Company 1994 - 2001
Skills
Program Management, SDLC, IT Management, Risk Management, Security, PMO, IT Strategy, Integration, Project Portfolio..., Management, Project Management, Change Management, Vendor Management, Compliance, Cloud Computing, Strategy, Leadership, Team Leadership, Governance, Information Technology, Information Security, Outsourcing, PMP, Business Process, ITIL, ERP, Telecommunications, Enterprise Risk..., Business Intelligence, Business Process..., Software Project..., CRM, Data Center, Enterprise Software, Enterprise Architecture, IT Operations, Cross-functional Team..., Process Improvement, Business Analysis, Disaster Recovery, IT Service Management, Sarbanes-Oxley Act, Strategic Planning
Education
Northwestern University
Accounting and Business/Management
Universidad Central de Madrid
Bachelor of Arts (B.A.), Philosophy & Literature
Universidad de Puerto Rico
UnitedHealth Group November 2013 - Present
Concentra January 2012 - November 2013
UnitedHealth Group September 2007 - October 2011
The Home Depot August 2006 - September 2007
Avaya 1998 - 2005
Skills
Healthcare, Telecommunications, Corporate Real Estate, Project Management, Visio, Contract Negotiation, Budgets, Program Management, Vendor Management, Cross-functional Team..., Business Analysis, Software Documentation, Change Management, Leadership, Negotiation, Team Leadership
Education
Northwood University-Texas 1987 — 1992
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
BBA Aviation plc September 2014 - Present
Physicians United Plan January 2013 - July 2014
Boston Scientific November 2004 - July 2012
Avaya 1996 - 2004
Skills
PMO, Project Portfolio..., Integration, SAP, Business Process, Testing, Contract Negotiation, Quality Assurance, Telecommunications, SharePoint, Software Documentation, Business Requirements, ERP, Cross-functional Team..., Software Project..., IT Management, CRM, Budgets, Enterprise Architecture, Change Management, Process Engineering, IT Strategy, Six Sigma, Outsourcing, Resource Management, Project Management, Program Management, Mobile Applications, Scrum, Process Improvement, SDLC, Business Intelligence, Vendor Management, Budget, Visio, microsoft project, Business Process..., Application Lifecycle..., Business Relationship..., Requirements Analysis, System Requirements, International Project..., Asset Management, Application Portfolio..., Managing Service Level..., SQL, Off Shore Resource..., Agile Project Management, VMware, Web Applications
Education
Salem State College 2002 — 2005
BSBA, Business Management, Information Systems
Northeastern University 1990 — 1994
Associate of Science (A.S.), Business Administration and Management, General
Avaya October 2011 - Present
Resources Global Professionals November 2010 - October 2011
BearingPoint January 2007 - June 2009
AT&T, Inc. October 1989 - January 2007
Deloitte Haskins and Sells 1973 - 1980
Skills
Financial Reporting, Forecasting, Mergers, Accounting, Leadership, Budgets, Management, Mergers & Acquisitions, Business Process...
Education
Northeastern University 1968 — 1973
... January 2014 - Present
Avaya July 2011 - December 2013
Cisco Systems March 2010 - June 2011
Sun Microsystems October 1987 - January 2010
ROLM Corporation October 1980 - October 1987
Ampex Data Systems Corporation January 1979 - September 1980
Skills
Product Life Cycle..., Program Management, Project Management, Service Strategy, Six Sigma, Buik=lding a..., Process Mapping, ISO Audit Training, Problem Solving &..., Mastering Workflow, Strategic Decision..., Leading Top Talent, Managing Conflict, PowerPoint, Word, Excel, Open Project, Visio, MBA, Professional Services, Cross-functional Team..., Partner Management, Enterprise Software, Cloud Computing, Product Lifecycle..., Virtual Teams, Forecasting, Product Management, Process Improvement, Go-to-market Strategy, SaaS
Education
Notre Dame de Namur University
Masters, MBA
University of California, Berkeley
BS, Undergraduate Degree
Sapvix (Huawei) October 2013 - November 2013
Avaya April 2005 - June 2013
MDL April 2003 - April 2005
VINA Technologies 2000 - 2003
Lucent Technologies 1996 - 2000
Amdahl 1992 - 1996
Skills
Engineering, ClearCase, Defect Tracking, ClearQuest, Agile Methodologies, Release Management, Software Development, SDLC, Software Project..., Unix, Software Configuration..., Scrum, Configuration Management, Solaris, Perl, Solution Architecture, Subversion, Agile Project Management, Requirements Analysis, JIRA, Software Engineering, User Acceptance Testing, Integration, Web Services, XML, SQL, Linux, Testing, PMP, Software Quality..., Test Automation, CMMI, Cloud Computing, ITIL, Telecommunications, Java, UML, Shell Scripting, Software Design, System Deployment, Websphere, Eclipse, Oracle, Unix Shell Scripting, Architecture, PL/SQL, Ant, CVS, SOA, Quality Assurance
Education
Northern Arizona University 1988 — 1990
BS, Computer Science and Engineering
Pima Community College 1988 — 1990
Associate of Science (AS), Engineering, 1989
TTMII, Inc. March 2001 - Present
Teradata October 2010 - May 2013
Avaya February 2008 - December 2008
Progressive Software August 1999 - February 2001
NCR August 1994 - July 1999
IBM February 1985 - July 1994
Amerada Hess August 1984 - February 1985
Occidential Petroleum / Cities Service Oil and Gas January 1981 - July 1984
Skills
CRM, Program Management, Project Management, Management Consulting, Cross-functional Team..., Integration, Strategy, Business Process..., Business Intelligence, Business Strategy, Six Sigma, Enterprise Software, IT Strategy, SaaS, Professional Services, Process Improvement, Business Development, ERP, Business Process, Solution Selling, Management, Consulting, Leadership, Outsourcing, Cloud Computing, Vendor Management
Education
University of Tulsa 1981 — 1985
Graduate Work Towards MS, Mechanical Engineering
Northern Arizona University 1976 — 1980
BS, Civil/Structural Engineering
Crossbow Magazine Enterprises, L.L.C. September 2013 - October 2014
Crossbow Magazine Enterprises, L.L.C. February 2013 - October 2014
Avaya 1999 - 2000
Lucent Technologies 1998 - 1999
Skills
Project Management, Marketing, Advertising, Social Media Marketing, Public Speaking, Public Relations, Creative Writing, Administrative..., Event Planning, Account Management, Customer Service, Leadership, Management, Social Media, Time Management, Training, Redaction, Wildlife Management, Community Outreach, Marketing Strategy
Education
National Louis University 1995 — 1998
Bachelor's degree, Master's of Science
Northern Virginia Community College
Sabbatical - Travel & Volunteer October 2014 - June 2015
Palo Alto Networks February 2013 - October 2014
Avaya September 2011 - January 2013
Cisco Systems January 2009 - September 2011
IronPort, a Cisco Company September 2004 - February 2009
Sendmail, Inc. 2004 - 2004
Commtouch May 2000 - June 2001
Acteva May 1999 - May 2000
Four Seasons Hotels April 1997 - March 1999
Skills
Portuguese, Spanish, International Sales, Lead Generation, Channel Sales, New Business Development, Sales Management, Network Security, Datacenter..., LAN Switching, Virtual Teams, Distributors, Channel Strategy, NAC, French, Product Marketing, Salesforce.com, Sales Presentations
Education
Northwestern University - Kellogg School of Management 2008 — 2010
MBA, General Management
Escola Superior de Hotelaria do Estoril 1995 — 1996
BS, Hospitality Management
Escola de Hotelaria e Turismo do Porto 1990 — 1993
Diploma, Hospitality Management
Avaya June 2014 - December 2014
Northeastern University March 2014 - May 2014
RamaSoft Web Developers pvt. ltd August 2012 - September 2012
Skills
Java, Hadoop, MapReduce, Hive, Apache Pig, HBase, C++, SQL, JavaScript, CSS, HTML, MySQL, C, Microsoft Office, PHP, XML, Photoshop, Eclipse, Databases, Android, NetBeans, Racket, OData, XPath, Dr. racket, Mobile Applications, Python, mvc, Spring Framework, Hibernate, Apache, Linux, Management, Software Development, Core Java, Unix, Microsoft Excel, SDLC, Web Services, JSP, Tomcat, Scrum, Web Development
Education
Northeastern University 2013 — 2015
Master's degree, Computer Science, 3.2
IES IPS Academy 2009 — 2013
Bachelor of Engineering (BE), Computer Science, 3.6
St paul's 2004 — 2009
High School
Avaya September 2014 - Present
ADTRAN May 2013 - December 2013
Tata Consultancy Services December 2008 - June 2012
Skills
C, Programming, Shell Scripting, C (Proficient), C++ (intermediate), Networking Technologies..., Software Development, Embedded Systems, Java, Operating Systems, Distributed Systems, Java (Beginner), Operating System :..., tools : gdb, Build and release..., Layer 7 : HTTP,..., Protocol Analysers :..., RTOS, C++, Eclipse, Unix, Linux, Algorithms, Data Structures, Unix Shell Scripting, Embedded Linux, Core Java, SQL, Python, MySQL, Databases, Subversion, Git, Multithreading, TCP/IP, PostgreSQL, Networking, NetBeans
Education
Northeastern University 2012 — 2014
Master's Degree, Computer Science
Visvesvaraya Technological University 2004 — 2008
Bachelor's Degree, Computer Science
MERCHANTS BANCARD NETWORKS September 2014 - Present
NACR October 2009 - August 2014
City National Bank 1990 - 2014
City National Bank 1990 - 2014
City National Bank 1990 - 2014
Avaya January 2000 - October 2009
LUCENT TECHNOLOGIES January 1996 - January 2000
AT&T January 1994 - January 1996
HARRIS/3M January 1989 - January 1993
Software , Services and Accessories January 1988 - January 1989
Skills
Lead Generation, Channel Partners, IP, Cisco Technologies, Call Centers, Territory Management, Competitive Analysis, Mobile Computing, Sales Operations, Channel, Salesforce.com, Contact Centers, VoIP, Selling, Sales Management, Vendor Management, Leadership, Unified Communications, Avaya, Data Center, Service Delivery, Marketing Strategy, Management, Team Building, Sales, Channel Strategy, Wireless, Strategy, SIP, Telecommunications, Telephony, Managed Services, Analytics, Strategic Planning, Customer Retention, Solution Selling, SaaS, Cloud Computing, Enterprise Software, Mobile Devices, Account Management, Pre-sales, Product Management, Unified Messaging, Customer Experience, Hosted Services, ACD, Product Marketing, Team Leadership, Demand Generation
Education
Nova Southeastern University 1993 — 1995
Master of Business Administration (M.B.A.), MBA
University of Florida 1980 — 1985
Bachelor's Degree, MARKETING
Avaya November 2012 - Present
Qwest October 2009 - October 2012
CenturyLink Business October 2009 - October 2012
Nortel March 2007 - March 2009
Integrity Interactive November 2005 - March 2007
AT&T March 1999 - November 2005
ONE SOURCE June 1997 - March 1999
Ryerson Steel January 1997 - June 1997
Skills
Account Management, Channel, Co-location, Direct Sales, IP, Managed Services, Management, SIP Trunking, Sales, Sales Management, Sales Operations, Salesforce.com, Selling, Solution Selling, Start-ups, Strategy, Telecommunications, Unified Communications, VoIP, Wireless Networking
Education
Northern Illinois University 1992 — 1996
Bachelor of Science, Marketing
IBM September 2015 - Present
Avaya June 2014 - January 2015
Yonyou Software Co., Ltd. July 2007 - May 2013
Creative Technology Ltd May 2007 - September 2007
Skills
ERP, Java, Oracle, MySQL, Ext JS, Spring, Hibernate, Python, Linux, Tornado, LaTeX
Education
Northeastern University 2013 — 2015
Master's Degree, Information Technology, 3.5
Avaya July 2013 - Present
Market Platform Dynamics January 2013 - July 2013
Nokia October 2009 - December 2012
Independent Consultant 2008 - 2009
Sun Microsystems 2001 - 2008
Wheelhouse.com 2000 - 2001
Herbst Lazar Bell 1993 - 1998
Skills
Mobile Devices, Start-ups, Mobile Applications, Strategic Partnerships, Strategy, Strategic Planning, Cloud Computing, Telecommunications, Mobile Technology, Corporate Development, CRM, Mobile Communications, Business Strategy, Business Alliances, Mobile Internet, International Sales, Social Media, Mobile Advertising, Smartphones, Enterprise Software, Emerging Markets, M&A experience, International Business..., Leadership, SaaS, Business Development, Go-to-market Strategy, Virtualization, Strategic Alliances, Management, Venture Capital, Private Equity, Hybrid Cloud, Global Management, Mergers & Acquisitions, Start-up
Education
Northwestern University - Kellogg School of Management 1998 — 2000
MBA
University of Michigan 1990 — 1992
MSE
University of Michigan 1986 — 1990
BSME
Genesis Global Group January 2012 - Present
Pfizer August 2008 - September 2011
Genesis Global Group January 2008 - August 2008
Avaya February 2003 - November 2007
Deutsche Bank 1996 - 2003
Credit Suisse First Boston November 1999 - October 2000
Skills
Business Continuity, Business Continuity..., Risk Management, Program Management, Crisis Management, Project Management, Enterprise Software, Business Analysis, Disaster Recovery, Management, IT Strategy, Governance, Vendor Management, Enterprise Risk..., Project Portfolio..., Risk Assessment, Incident Management, Information Security..., Information Security, Training, Internal Audit, Business Requirements, Strategic Consulting, Business Case, Certified Project..., Business Process..., Information Technology, PMO, Process Improvement, IT Management, Security, IT Audit, Business Process
Education
Northeastern University
BS
Time Warner Cable September 2009 - Present
CBTS November 2005 - September 2009
CBS Technologies 2003 - 2006
Avaya 2000 - 2004
Lucent Technologies 1995 - 2000
AT&T Paradyne October 1985 - October 1995
Skills
Cisco, Telephony, Avaya, VoIP, Managed Services, MPLS, IP, Ethernet, Voice Mail, WAN, PBX, Wireless, Telecommunications, Routers, LAN/WAN, Data Center, Virtualization, Cisco Technologies, LAN-WAN, Call Centers, Unified Communications, SIP Trunking, SIP, Network Engineering, Co-location, Fiber Optics, Network Design, T1, Switches, Broadband, Avaya Technologies
Education
Northern Kentucky University 1981 — 1984
Threshold Partners 2009 - Present
Avaya 2008 - 2009
Qovia 2004 - 2007
Fidelia, Inc. 2002 - 2003
Trinagy Inc./ Desktalk Systems 1998 - 2001
Datacraft Americas 1994 - 1998
Ascom Timeplex 1987 - 1994
Education
Nova Southeastern University
M.B.A.
Rutgers University-New Brunswick
B.A.
Avaya October 2014 - Present
The Mitton Group September 2001 - Present
KuroBase, Inc September 2013 - May 2014
Touch Revolution / TPK USA 2011 - 2012
Admetry 2010 - 2011
Advanced Micro Devices 1999 - 2001
Sun Microsystems 1989 - 1999
Skills
Product Development, Strategic Planning, Public Speaking, People Management, SWOT analysis, Product Marketing, Marketing Strategy, Market Requirement..., Product Roadmap..., New Product Introduction, OEM Business Development, Salesforce Training, Product Management, Strategic Partnerships, Competitive Analysis, Strategy, Cross-functional Team..., Management, Start-ups, Go-to-market Strategy, Channel, Business Strategy, Business Development, Product Launch, Mobile Devices, Marketing Communications, Market Analysis, Business Planning, Analytics, Program Management, SaaS, Enterprise Software, Leadership, Executive Management, Marketing, Sales, Integrated Marketing, Multi-channel Marketing, Lead Generation, Management Consulting, Strategic Alliances, Demand Generation, Segmentation, Sales Enablement, Product Lifecycle..., Pricing, Global Business..., Thought Leadership, Product Planning, Consulting
Education
Kellogg Graduate School of Management 1987 — 1989
MBA, Marketing, Management Policy
University of Michigan
BS, Computer Engineering
Avaya February 2005 - Present
AT& T Paradyne 1989 - 1996
Fotomat Corporation August 1980 - February 1988
Skills
Telecommunications, Messaging, Channel, Cross-functional Team..., Avaya, Internal Communications, Analyst Relations, Call Centers, Marketing, Managed Services, Professional Services, IVR, Vendor Management, Leadership, Strategic Planning, CRM, Strategy, Program Management, Account Management, Team Leadership, Telephony, SIP, Unified Communications, B2B, Marketing Strategy, Wireless, Project Management, VoIP, Management, Customer Service, IP, Product Marketing, ACD, Voice Mail, Avaya Technologies, H.323, Product Management
Education
Nova Southeastern University 1999 — 2001
MBA
Nova Southeastern University 1996 — 1999
Votacall November 2014 - Present
MayaTel Systems July 2014 - November 2014
Carrier SME September 2013 - July 2014
Avaya February 2011 - May 2013
Comcast NBC Universal February 2010 - February 2011
AT&T 2002 - 2004
APAC Customer Services July 1999 - November 2001
Skills
Contract Negotiation, Team Leadership, Team Building, Teamwork, Telecommunications, Sales, Salesforce.com, Sales Management, Sales Presentations, Project Management, Managed Services, Call Centers, Avaya, Direct Sales, Account Management, Sales Operations, Customer Satisfaction, Business Development, New Business Development, Leadership, Management, CRM, Solution Selling, Telephony, Unified Communications, Mobile Devices, Customer Experience, Wireless, Video Conferencing, Contact Centers, Channel Partners, Customer Retention, Avaya Technologies
Education
Northwestern University
Broadcast Journalism
HR Consulting January 2013 - Present
ABB CONCISE OPTICAL GROUP August 2009 - December 2012
MAPEI Corporation March 2007 - August 2009
Avaya 2006 - 2007
Unilever 2000 - 2005
Lawter International, Inc. 1997 - 2000
Craftsman Custom Metals February 1995 - September 1997
Kohl's Department Stores December 1987 - January 1995
Skills
Succession Planning, Employee Relations, Performance Management, Change Management, Deferred Compensation, Organizational..., Executive Coaching, Sales Compensation, Strategic Planning, Workforce Planning, Talent Acquisition, Talent Management, Personnel Management, Strategy, Compensation & Benefit, Onboarding, HR Transformation, Employee Training, Temporary Placement, College Recruiting, Recruiting, Management Development, Leadership Development, Leadership, Management, Benefits Administration, Employer Branding, HRIS, Training, Employee Engagement, Vendor Management, HR Consulting, Labor Relations, New Hire Orientations, Human Resources, Employee Benefits, Organizational Design, HR Policies, Coaching, Program Management, Job Descriptions, Team Building, Organizational..., Applicant Tracking..., Strategic HR, Mergers & Acquisitions, Sourcing, Interviews, Hiring
Education
Roosevelt University 1989 — 1991
BSBA
Northern Illinois University 1987 — 1989
Avaya December 2009 - Present
Nortel 2000 - 2009
Shared Technologies 1998 - 2000
WilTel Communications 1994 - 1998
Jackson Voice and Data 1993 - 1994
Northern Telecom/NYNEX Meridian Systems 1985 - 1993
New England Telephone Co 1981 - 1985
Skills
Telephony, SIP, VoIP, Unified Communications, Avaya, Telecommunications, Unified Messaging, Sales Engineering
Education
Northeastern University 1985 — 1986
Certificate, Computer Data processing
Cardinal Spellman High School 1978 — 1981
Diploma, cardinal spellman high school
SPS November 2009 - Present
Optimum Lightpath February 2009 - November 2009
Avaya January 2007 - February 2009
Verizon Business 1999 - 2007
Skills
Unified Communications, Mobile Devices, Business Planning, Managed Services, Voice & Data Convergence, Workforce Management, Solution Selling, Selling, Telecommunications, Key Account Management, CRM, Call Centers, Strategy, Sales, Cloud Computing, VoIP, Enterprise Software, Telephony, Professional Services, Wireless
Education
Northern Illinois University 1982 — 1985
Master of Arts
RSA Security June 2007 - Present
Avaya December 2004 - June 2007
Spectel 2002 - 2004
Iperia 2000 - 2002
Inacom 1997 - 2000
TAD Resources 1989 - 1997
Assurance Technology Corporation July 1985 - September 1986
Skills
Cloud Computing, VoIP, SaaS, Enterprise Software, Product Management, Telecommunications, VMware, PKI, Unified Communications, Linux, SIP, SIEM, Wireless, Network Security, Virtualization, Security, Encryption, DLP, Unix, Computer Security, Firewalls, Information Security, Networking, TCP/IP, Encryption Software, Identity Management
Education
Northern Essex Community College 1984 — 1988
Associate's degree, Management Information Systems
DHS 1984 1980 — 1984
DHS 1984
DHS 1984
DHS 1984
University of Massachusetts Lowell
University of Massachusetts Lowell
Avaya July 2011 - Present
The DeVito Group, LLC 2004 - 2011
Lucent Technologies 1989 - 2003
Ameritech 1986 - 1989
Skills
Sales, Go-to-market Strategy, Project Management, Product Management, Wireless, Cross-functional Team..., Program Management, Telecommunications, Vendor Management, Strategic Partnerships, Team Leadership, CRM, Management, Team Building, PMP, Strategy, New Business Development, Sales Operations, Enterprise Software, Contract Negotiation, Marketing Strategy, Solution Selling, SaaS, Leadership
Education
The University of Chicago - Booth School of Business 1991 — 1993
MBA, Business Policy
Northwestern University
BS, Industrial Engineering
Verisk Health July 2014 - Present
SeaChange International July 2013 - May 2014
Varodyne July 2012 - July 2013
Avaya 2009 - July 2012
Nortel Networks 2000 - June 2009
EMC Corporation 1999 - 2000
Digital Equipment Corporation 1983 - 1996
Skills
Ethernet, Cross-functional Team..., Management, TCP/IP, Leadership, Product Development, Offshore Management, Agile Project Management, Software Development, Agile Methodologies, Embedded Systems, Telecommunications, Integration, SNMP, Testing, Wireless, IP, VxWorks, ClearCase, Embedded Software, ATM networks, SIP, Software Engineering, GSM, 3GPP, Software Project..., Linux, Routing, Unix, System Architecture, Embedded Linux, Software Design, Firmware, Device Drivers, Product Management, LTE, Distributed Systems, Team Management, UMTS, Cellular Communications, Debugging, Systems Engineering, VoIP, WiFi, Perl, RTOS, OSPF, QoS, Digital Signal..., CDMA
Education
Northeastern University
Bachelor of Science (BS)
Kharazmi
IBM/Emptoris April 2009 - Present
Sylantro April 2008 - April 2009
NetCracker Technology 2006 - 2008
Avaya June 2004 - 2006
SunMicrosystems January 1997 - January 2004
Skills
Solution Selling, Business Development, SaaS, Telecommunications, Management, Sales, Team Building, Cross-functional Team..., Strategy, Start-ups, Product Management, Pre-sales, Strategic Planning, Channel, Business Planning, Business Alliances, Enterprise Software, Cloud Computing, Salesforce.com, Program Management, Executive Management, Sales Management, Professional Services, P&L Management, Go-to-market Strategy, Strategic Partnerships, Outsourcing, Channel Partners, CRM, Managed Services, Entrepreneurship
Education
Northeastern University
ViaSat Inc. May 2015 - Present
Cognitive Electronics August 2013 - April 2015
Avaya December 2009 - August 2013
Nortel Networks April 1999 - December 2009
Nortel April 1999 - December 2009
BayNetworks April 1995 - April 1999
Data General 1988 - 1995
Data General 1988 - 1991
Raytheon 1983 - 1988
Skills
SystemVerilog, Functional Verification, ASIC, Verilog, FPGA, VMM, UVM, SystemC, Perl, PCIe, Testing
Education
Northeastern University 1984 — 1988
MS
Stevens Institute of Technology 1979 — 1983
BE
Overture Networks March 2015 - Present
Harvard University July 2012 - March 2015
Avaya December 2009 - June 2012
Nortel June 2007 - January 2010
Virtual Iron Software March 2006 - June 2007
Colubris Networks November 2004 - March 2006
Nortel Networks March 2003 - November 2004
Convergent Networks February 1999 - January 2003
Ironbridge Networks March 1998 - February 1999
Bay Networks September 1994 - March 1998
Skills
Java, Spring, Linux, Databases, Perl, XML, CVS, JavaScript, JDBC, SQL, HTML, EJB, ClearCase, Ext JS, Mod_perl, SOAP, Object Oriented Design, Unix, Embedded Systems, SNMP, Ant, Subversion, Delphi, C++, Agile Methodologies, J2EE Application..., Web Services, Eclipse, EJB3, Hibernate, Management, Team Building, JBoss Application Server, Web Applications, Tomcat, Software Development, Software Design, MySQL, PostgreSQL, Maven, Git, Virtualization, Cloud Computing
Education
Northeastern University 1989 — 1993
MS, Electrical Engineering
University of Massachusetts Lowell 1984 — 1988
BS, Electrical Engineering
Cisco September 2013 - Present
Healthcare Environments Lifestyle Products, LLC January 2007 - Present
Silhouette Mountain, LLC January 2006 - Present
Adobe Systems November 2002 - December 2005
Avaya Communication November 2000 - November 2002
Avaya February 1999 - February 2000
J.D. Edwards May 1997 - November 1999
Apple Computer, Inc. May 1989 - April 1997
Interleaf, Inc. April 1987 - April 1989
Information Foundation (IF) April 1985 - February 1987
Skills
Strategic Planning, Business Planning, Alliances, Mergers, Healthcare, Go-to-market Strategy, Consultative Selling, Solution Selling, Direct Sales, Strategic Partnerships, Product Marketing, Contract Negotiations, Sales Process, Lead Generation, Strategy Development, Sales Operations, SaaS, Product Management, Business Management, Sales Management, Start-ups, New Business Development, Cross-functional Team..., Account Management, Key Account Management, Sales Support, Professional Services, Team Building, Vendor Management, Cloud Computing, Channel, Marketing Management, Team Leadership, Contract Negotiation, Business Strategy, Product Development, P&L Management, Competitive Analysis, Marketing Strategy, Customer Relations, B2B, Enterprise Software, Market Analysis, P&L, Architecture, Integration, Demand Generation, Pricing, Strategy, Business Alliances
Education
Saint Louis University 1981 — 1982
Certificate, Computer Science
Northern State University 1976 — 1980
BS, Business Administration
Boeing December 2010 - Present
AT&T June 2009 - December 2010
Sarnoff September 2007 - June 2009
Avaya January 2005 - July 2007
AGERE (Formerly Lucent Technologies Microelectronics) March 2002 - December 2004
TYCO SUBMARINE SYSTEMS March 1999 - January 2002
LUCENT TECHNOLOGIES / AT&T BELL LABORATORIES July 1986 - March 1999
HONEYWELL December 1984 - June 1986
POLAROID 1978 - 1984
US ARMY RESERVE September 1976 - September 1978
Skills
Program Management, Security Clearance, Quality Assurance, Cross-functional Team..., Telecommunications, Defense, Manufacturing, PMP, Project Planning, Operations Management, Requirements Analysis, Project Management, Engineering Management, Team Building, Process Improvement, MS Project, Testing, VoIP, Integration, Training, Systems Engineering, Leadership
Education
Northeastern University 1980 — 1985
MSEE
Rutgers University-New Brunswick 1971 — 1976
BS
Avaya March 2015 - Present
Skills
Avaya, SIP, Unified Communications, Telephony, CTI, VoIP, IVR, H.323, IP, QoS, Unified Messaging, ACD, Telecommunications, Network Design, Ethernet, TCP/IP, Contact Centers, Call Centers, Video Conferencing, Network Architecture, Wireless, Managed Services, Video, Cisco Technologies, Collaboration, MPLS, LAN-WAN, SIP Trunking
Education
Oakland University 1998 — 2002
Bachelors
Vonage 2008 - Present
Avaya 2004 - 2007
Avaya 2003 - 2004
Avaya 2000 - 2003
Lucent Technologies 1993 - 1999
AT&T Bell Labs 1989 - 1993
AT&T Bell Labs 1985 - 1989
Education
Virginia Polytechnic Institute and State University 1985 — 1986
Masters of Science, Electrical Engineering
Northeastern University 1980 — 1985
BSEE, Electrical Engineering
PMTelco March 2011 - Present
RW Consulting, LLC August 2005 - March 2011
Avaya Global Services 1996 - 2005
Avaya 1979 - 2004
Lucent Technologies, Inc. 1989 - 1996
Education
Nova Southeastern University 1993 — 1996
MBA, Prefessional Management
The George Washington University 1991 — 1992
Certification, Project Management
Altura Communication Solutions April 2013 - Present
Avaya December 2011 - December 2012
Avaya December 2009 - December 2012
Nortel September 2008 - September 2010
Nortel October 2005 - September 2008
Nortel 2002 - 2005
Nortel 1999 - 2002
Skills
VoIP, SIP, Avaya, Unified Communications, Telephony, IP, Telecommunications, TDM, H.323, Wireless, Unified Messaging, Ethernet, Linux, MCSE 2003, Customer Service, Technical Support, DMS-100, Management, Leadership, KPI Reports, MCP, Amdocs Clarify, Siebel, Microsoft Office, IVR, Contact Centers, Call Centers, Project Management, Managed Services, Cisco Technologies, Troubleshooting, Service Delivery, Outsourcing, Cross-functional Team..., LAN-WAN, Avaya Technologies
Education
Colby Community College 1987 — 1989
Associates, Applied Science
Northwest Kansas Technical College 1987 — 1989
Communications Technology, Communications, Top 10%
Northwest Kansas Technical College
Communications Technology, Telecommunications Engineering
MIT Lincoln Laboratory January 2009 - Present
MIT Lincoln Laboratory February 2008 - January 2009
MIT Lincoln Laboratory October 2003 - January 2008
Avaya 2001 - 2003
CEREVA NETWORKS, INC. January 2000 - August 2001
Viewlogic/Innoveda 1996 - 2000
Education
Northeastern University 1992 — 1998
BSEE, Computer Engineering
Avaya January 2014 - Present
Cisco Systems November 2011 - December 2013
Cisco Systems March 2007 - November 2011
Cisco Systems August 1999 - March 2007
Motorola 1997 - 1999
MicroAge 1995 - 1997
Blood Systems, Inc. June 1993 - June 1995
Skills
XML, XSLT, Documentation, FrameMaker, Online Help, Technical Communication, Software Documentation, Technical Documentation, Manuals, Technical Writing, SnagIt, Content Management, Camtasia, Wikis, XMetal, Structured Authoring, Single Sourcing, Adobe Acrobat, Content Development, Information Architecture, HTML, Document Management, CMS, Web 2.0, User Experience, Product Management, Online Help Development, Cisco Technologies, Network Security, White Papers, Information Design, Release Notes, Captivate, RoboHelp, DITA, Networking, Technical Training, Confluence, WebEx, Visio, Documentum, Usability Testing, Telecommunications, Agile Methodologies, Virtual Teams, SharePoint, Knowledge Management, Usability, Agile Project Management, Training
Education
Northern Arizona University 1987 — 1992
B.A., Spanish
Centro Bilingue 1988 — 1988
Language Certificate, Spanish
Texas Tech University
Technical Communication
AVAYA October 2010 - Present
AT&T June 1994 - October 2010
Skills
Avaya, Unified Communications, VoIP, Telephony, Managed Services, Solution Selling, SIP Trunking, MPLS, Telecommunications, SIP, IP, Selling, Data Center, Ethernet, Cisco Technologies, IVR, Video Conferencing, Contact Centers, Direct Sales, Co-location, Salesforce.com, Cloud Computing, Professional Services, Channel Partners, Networking, Wireless, CTI, Call Centers, WAN, Hosted Services, LAN-WAN, Sales Engineering, Telepresence, Avaya Technologies
Education
Ohio University 1990 — 1994
Communication Systems Management, Business and Telecommunications
EMC Corporation June 2015 - Present
BTI Systems July 2013 - June 2015
Avaya 2009 - June 2013
Nortel Networks 2001 - 2009
Bay Networks 1995 - 2001
Xylogics Incorporation 1993 - 1995
BBN Technologies 1991 - 1993
Skills
ClearCase, Embedded Systems, TCP/IP, VxWorks, SNMP, Unix, C, Object Oriented Design, SIP, Software Development, Layer 2 and 3 IP..., MPLS, Computer Networking, Device Drivers, Telecommunications, Object-oriented Design, Platform Infrastructure..., Embedded System Design, Linux, Networking, Tail-f ConfD, Yang Data Modeling, C++, C, Java, Python
Education
Northeastern University
Master of Science, Computer Science
Northeastern University
Bachelor of Science, Computer Science
Avaya January 2012 - Present
Avaya August 2010 - January 2012
Avaya Inc. August 2007 - August 2010
Avaya Inc. August 2004 - August 2007
Avaya Inc. December 1999 - August 2001
California Casualty Management Co May 1996 - March 1999
California Casualty Management Co May 1985 - May 1996
California Casualty Management Company August 1982 - May 1985
Atlas Hotels August 1980 - August 1982
Skills
CTI, Call Recording, Product Management, Product Support, Avaya, System Testing, VoIP, SIP, Call Logging, IP, Call Centers, ACD, Telephony, Testing, Contact Centers, TDM, Telecommunications, Unified Communications, Call Center, Cloud Computing, Integration, Technical Support, Troubleshooting, H.323, Wireless, Ethernet
Education
Northern Arizona University 1976 — 1980
BSBA, Business Admin, Management, Marketing
Point Loma HS 1973 — 1976
Automotive Training Institute January 2011 - Present
NetBridge Communications Group January 2003 - December 2011
Avaya January 2000 - December 2003
Skills
VoIP, Enterprise Software, Avaya, Project Management, Cloud Computing, Unified Messaging, Security, Voice & Data Convergence
Education
Northern Michigan University 1973 — 1977
Bachelor of Science (B.S.), Marketing
Strategic Products and Services (SPS) January 2014 - Present
Cisco July 2005 - Present
Cisco Systems 2005 - 2012
Avaya 1991 - 2005
Skills
Unified Communications, Cisco Technologies, Cloud Computing, Managed Services, Data Center, Solution Selling, VoIP, Telecommunications, SaaS, Professional Services, WAN, Virtualization, Channel Partners, SIP, Network Security, MPLS, Contact Centers, IP, Avaya, Network Design, Wireless, Go-to-market Strategy, Routing, Enterprise Software, Ethernet, Switches, Network Architecture, Wireless Networking, Video Conferencing, Security, Telephony
Education
Oakland University 1985 — 1987
Extensys, Inc February 2014 - Present
Xerox January 2011 - January 2014
PricewaterhouseCoopers January 2010 - December 2010
British Telecom January 2006 - January 2008
Avaya September 2005 - January 2008
Nielsen Media February 2002 - August 2005
Lucent Technoloies March 1998 - November 2001
Ascom Timeplex 1984 - 1998
Skills
Cisco Technologies, Wireless, Cloud Computing, Network Security, Data Center, Network Architecture, Switches, Solution Architecture, Networking, IP, Managed Services, Telecommunications, Routing, Network Design, LAN-WAN, WAN, Security, Disaster Recovery, Troubleshooting, Customer Service, Network Administration, Firewalls, IT Management, Leading Meetings, Integration
Education
Northwest College 1981 — 1983
Associate of Science (A.S.), Electrical Engineering Technologies/Technicians
First Light Biosciences April 2008 - Present
Avaya October 2004 - December 2007
Spectel November 2000 - October 2004
Multilink April 1998 - November 2000
Data Translation 1995 - 1998
Education
Northeastern University 1980 — 1985
MS, Electrical Engineering: Computer & Communications
Worcester Polytechnic Institute 1976 — 1980
BS, Electrical Engineering
Chicago 2016 April 2008 - October 2009
Verizon/MCI February 2005 - December 2008
Avaya 1979 - 2001
Avaya / Lucent 1979 - 2001
AT&T 1979 - 1997
Education
Northern Illinois University
BS, Business Management
Alcoa Inc. 2007 - Present
Avaya 2003 - 2007
Ingersoll Rand Company 2000 - 2003
CNH 1999 - 2000
Case Corporation 1998 - 1999
Case Capital 1997 - 1998
IMC Global 1994 - 1996
Citicorp/Citibank, NA 1988 - 1994
First Chicago 1981 - 1988
First Chicago 1981 - 1988
Skills
Mergers, SOX, Risk Management, Corporate Finance, Due Diligence, Credit, Restructuring, Acquisition Integration, Cash Management, Change Management, Treasury Management, Team Building, Leadership Development, Financial Management, Financial Modeling, Sarbanes-Oxley Act, Mergers & Acquisitions, Corporate Development
Education
Northwestern University - Kellogg School of Management 1979 — 1981
MBA, Accounting and Finance
Northwestern University 1976 — 1979
BA, Economics
Lane Technical High School 1972 — 1976
Avaya Technical ManagerBell Laboratories
Skills
SIP, VoIP, Avaya, H.323, IP, Unified Communications, Telephony, CTI, IVR, Telecommunications, TCP/IP, TDM, ISDN, Ethernet, Routing, Wireless, QoS
Education
Northeastern University
BS, Electrical Engineering
Stanford University
MS, Computer Engineering
Brocade July 2010 - Present
Avaya 2009 - July 2010
Cisco August 2007 - November 2008
Cisco September 2002 - September 2004
Cisco 1997 - 2001
Hitachi Data Systems 1987 - 1994
Skills
Unified Communications, Solution Selling, Alliances, Cloud Computing, SaaS, Business Alliances, Strategic Alliances, Sales Enablement, Go-to-market Strategy, Strategy, Sales, Data Center, Channel Partners, Business Development, Managed Services, Sales Management, IP, Network Security
Education
Northwestern University 1976 — 1980
Bachelor of Arts (BA), Economics
CSC October 2013 - Present
Avaya November 2012 - September 2013
Avaya Germany 2011 - 2012
Avaya 2009 - 2011
AGC Networks Ltd, India 2004 - 2010
Avaya October 2007 - January 2009
Avaya 2002 - 2007
Unisys 2000 - 2002
Unisys 1996 - 1999
Unisys 1993 - 1996
Skills
Team Building, SaaS, Financial Analysis, Outsourcing, Forecasting, Project Management, Financial Modeling, Management, Strategy, Enterprise Software, Sales Management, Management Consulting, Leadership, Unified Communications, Business Planning, Program Management, Integration, Auditing, Cloud Computing, Strategic Partnerships, Cross-functional Team..., Change Management, Business Analysis, Business Strategy, Business Intelligence, Sales, IT Service Management, Telecommunications, Operations Management, P&L Management, Mergers, CRM, Mergers & Acquisitions, Product Management, Service Delivery, Product Marketing, Strategic Planning, Finance, Solution Selling, Call Centers, Team Leadership, Business Process..., Vendor Management, Business Development, Competitive Analysis, Risk Management, VoIP, Start-ups, Acquisition Integration, IT Strategy
Education
Wayne State University 1974 — 1978
MBA, Finance
Ohio University 1972 — 1974
MS, Industrial & Systems Engineering
University of Mysore 1967 — 1972
BE, Mechanical Engineering
HELP, LLC January 2007 - Present
Adobe Systems November 2002 - December 2005
Avaya December 1998 - November 2002
J.D. Edwards April 1997 - November 1998
Apple Computer May 1989 - April 1998
Interleaf May 1987 - May 1989
Information Foundation April 1985 - May 1987
Southwestern Bell Telephone Company January 1982 - April 1985
Education
Saint Louis University 1981 — 1982
Certificate, Computer Science
Northern State University 1976 — 1980
BS, Business Administration - Management
Liberty Mutual 2008 - Present
Safeco Insurance / Safeco University December 2004 - Present
Safeco Insurance February 2003 - November 2004
Avaya 1998 - 2001
Skills
Call Centers, Customer Service, General Insurance, Insurance, Process Improvement, Property, Training, Underwriting, Visio, Management, Quality Assurance, Business Process, Claim
Education
Northern Illinois University 1976 — 1980
Music Education / Music Performance
Northern Illinois University 1975 — 1980
CBTS April 2010 - Present
Cincinnati Bell 2005 - 2009
Cincinnati Bell 2000 - 2005
Avaya 1996 - 2000
Education
Northern Kentucky University
History
Avaya December 2009 - Present
Nortel Networks April 2009 - January 2010
Nortel Networks February 2008 - April 2009
Nortel January 2004 - February 2008
Nortel May 1996 - January 2004
Skills
Program Management, Marketing, HTML, Process Simulation, Telecommunications, Product Management, Vendor Management, Wireless, Cross-functional Team..., Product Marketing, Team Leadership, Project Management
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 1992 — 1996
MBA, Marketing
Northern Arizona University 1987 — 1991
BS, Advertising
NACR June 2006 - Present
Avaya 2000 - 2006
Skills
Avaya, Unified Communications, Telephony, VoIP, Contact Centers, Unified Messaging, SIP Trunking, SIP, CTI, IVR, Managed Services, Call Logging, Video Conferencing, Solution Selling, Telecommunications, ACD, IP, Call Center, MPLS, Channel, Wireless, Call Centers, TDM, Channel Partners, H.323, Professional Services, Sales Engineering, IP PBX, T1, Voice Mail, PRI, Voice & Data Convergence, WAN, Ethernet, LAN-WAN, QoS, Network Design, Avaya Technologies
Education
Northern Illinois University 1991 — 1992
Maine East 1987 — 1991
University of Phoenix
U.S. Department of State September 2013 - Present
United States Department of State July 2008 - September 2013
Internal Revenue Service March 2004 - July 2008
Avaya July 2000 - October 2000
Lucent Technologies June 1996 - July 2000
AT&T November 1988 - June 1996
Western Electric February 1973 - November 1988
Skills
Customer Service, Troubleshooting, Sales Operations, Strategic Planning, Sales, Testing, Program Management, Access, Public Speaking, Microsoft Office, Training, Fundraising, Business Strategy, Marketing, Sales Management, New Business Development, Editing, Government, Social Networking
Education
Northeastern University 1989 — 1994
Associates, Finance
Haverhill High School 1961 — 1965
Avaya February 2011 - Present
American HomeTown Realty August 2009 - April 2010
Mitel 2006 - 2008
Allied Health Group 2005 - 2006
MCI Telecommunications 2003 - 2005
NextiraOne 2001 - 2003
Nortel Networks 1983 - 2001
Skills
Unified Communications, VoIP, Customer Service, Managed Services, Telecommunications, Team Building, Unified Messaging, Solution Selling, Telephony, Management, Leadership, Enterprise Software, CRM, Wireless, Call Centers, Sales, Direct Sales, Sales Operations, Training
Education
Nova Southeastern University 1997 — 1999
BS, Business
Nova Southeastern University
Bachelor's degree, Business Administration and Management, General
Avaya 2012 - Present
Avaya 2001 - 2012
Lucent Technologies / Avaya Inc. 1996 - 2001
AT&T 1993 - 1996
AT&T 1992 - 1993
AT&T 1991 - 1991
AT&T 1987 - 1991
Skills
Business Transformation, Project Management, Coaching, Avaya, Telecommunications, Call Centers, Business Process, Enterprise Architecture, Vendor Management, Business Architecture, VoIP, Process Improvement, Unified Communications, Leadership, Program Management, SIP, Telephony, Managed Services, IP, Integration, SDLC, Cloud Computing
Education
Northwestern University 1979 — 1983
BM
Symantec July 2006 - Present
Saama Technologies, Inc. March 2003 - June 2006
Self Employed 2000 - 2002
Avaya 1987 - 2000
Skills
Business Objects, Training, Requirements Analysis, SaaS, Management, Requirements Gathering
Education
Northern Illinois University 1979 — 1983
Bachelor's degree, Business Management
EMC September 2012 - Present
Avaya December 2009 - July 2012
Nortel Networks December 1999 - December 2009
Baynetwork Inc March 1997 - December 1999
Net2Net Corperation 1996 - 1997
Baystate Technology September 1995 - 1996
Skills
Embedded Software, U-Boot, Linux Kernel, Device Drivers, BSP, Network Processors, Networking Protocol, Platform Development, Distributed Systems, High Availability...
Education
Northeastern University
Master's degree, Computer Systems Enginner
Changchun University of Science and Technology
Bachelor's degree, Mechanical Engineering
Zhumadian high school
Altura Communication Solutions February 2011 - Present
Avaya October 2007 - April 2011
T-Mobile 2001 - 2006
Focal Communications 1998 - 2000
MCI 1995 - 1998
Skills
Unified Communications, Salesforce.com, Direct Sales, Managed Services, Avaya, Account Management, Channel, Telephony, Solution Selling, Channel Partners, VoIP
Education
Northern Illinois University 1987 — 1991
B.A., Communications
Thayer School of Engineering at Dartmouth June 2015 - Present
Dyn December 2014 - May 2015
Dyn September 2012 - November 2014
Avaya April 2011 - June 2012
Beth Israel Deaconess Medical Center July 2009 - April 2011
Draper Laboratory May 2008 - May 2009
Northeastern University May 2007 - December 2008
BAE Systems July 2007 - December 2007
MIT Lincoln Laboratory July 2006 - June 2007
Skills
Python, Matlab, Linux, Amazon Web Services..., Unix, Testing, Test Automation, MySQL, Software Development, JavaScript, Shell Scripting, PHP, Chef, Wireshark, PostgreSQL, Selenium, SIP, H.323, Putty, jQuery, ArcGIS, Arduino
Education
Thayer School of Engineering at Dartmouth 2015 — 2019
Doctor of Philosophy (Ph.D.), Optics in Medicine
University of California, Irvine
Short Course in Computational Biophotonics
Northeastern University 2005 — 2009
BS, Electrical Engineering with a minor in Biomedical Engineering
altE University
PV301, PV302
Cisco Systems October 2010 - Present
Avaya October 2000 - October 2010
Lucent Technologies February 1997 - October 2000
Skills
Unified Communications, Solution Selling, Managed Services, VoIP, Cloud Computing, Channel Partners, Direct Sales, Account Management, Cisco Technologies, Data Center, SaaS, Salesforce.com, Telecommunications, Professional Services, Enterprise Software
Education
Northern Illinois University 1986 — 1990
Marketing, Communications
Rogers Communications March 2015 - Present
Sierra Systems January 2014 - February 2015
Citrix January 2013 - December 2013
MRV Communications July 2010 - January 2013
CONNEX SEE SERVICES INC. February 2009 - July 2010
Cygnal Technologies October 2007 - February 2009
Globalstar Inc 2004 - July 2007
Avaya Canada 2000 - 2004
Avaya 2000 - 2004
Skills
Telecommunications, Solution Selling, Product Management, IP, Business Development, Channel, Strategy, New Business Development, Sales Management, CRM, Team Leadership, Contract Negotiation, Ethernet, Program Management, Management, Strategic Planning, Business Planning, Key Account Management, Enterprise Software, Sales, Forecasting, Leadership, Networking, Unified Communications, VoIP, Wireless
Education
Northern Alberta Institute of Technology
Business Diploma
University of Alberta
Bachelor of Arts, Business Administration and Management, General
LGS Innovations November 2008 - November 2014
Avaya 2000 - 2008
Skills
Embedded Systems, Wireless, VxWorks, Embedded Software, FPGA, Hardware Architecture, Systems Engineering, System Architecture, Debugging, IP, Telecommunications, Ethernet, Troubleshooting, Unix, Firmware, Testing, TCP/IP
Education
University of Michigan 1986 — 1987
MSEE, Engineering
Northwestern University 1982 — 1986
BSEE, Engineering
Avaya July 2010 - Present
Nortel September 1997 - June 2010
Skills
Wireless, VoIP, Managed Services, Telecommunications, Solution Selling, Avaya, Unified Communications, Professional Services, Business Development, Competitive Analysis, Business Strategy, Product Management, Cross-functional Team..., Strategy, Pre-sales, Process Improvement, SIP, Strategic Planning, Team Leadership, Telephony, Call Centers, IP, Leadership, Program Management, Channel Partners, GSM
Education
Nova Southeastern University 1995 — 1997
B.S., Accounting
Life Technologies March 2013 - Present
Life Technologies April 2010 - February 2013
Applied Biosystems/Life Technologies June 2006 - March 2010
Avaya 2005 - 2006
AJEL Technologies inc 2004 - 2006
Schering Plough October 2004 - April 2005
Skills
Regression Testing, Quality Center, Testing, SDLC, Test Automation, Java, QTP, LoadRunner, SAP
Education
Northern Illinois University 2001 — 2004
Masters, Computer Science
Sri Krishnadevaraya University 1997 — 2001
Bachelors, Mechanical Engineering
Carl Zeiss Vision 2012 - Present
Carl Zeiss Vision July 2002 - Present
Avaya June 2000 - December 2001
Skills
Program Management, Training, SAP, Databases, Analysis, Networking, Management, Process Improvement, Manufacturing, Continuous Improvement, Logistics, Project Management, Cross-functional Team..., Lean Manufacturing, Six Sigma, Product Development, Strategic Planning, Sales Operations
Education
Northern Kentucky University
Computer Information Technology, Network Security/Web Design
Avaya May 1983 - Present
Avaya October 1981 - Present
Paradyne Corporation 1982 - 2000
Education
Nova Southeastern University 1995 — 1997
MBA, Business
Polycom April 2012 - Present
Dell November 2011 - April 2012
Brocade (Foundry Networks) December 2007 - November 2011
Cisco Systems January 2006 - November 2007
Avaya October 2001 - January 2006
NextiraOne (Williams Communications January 1999 - September 2001
Sprint (United Telephone) January 1991 - September 1998
Skills
Solution Selling, Data Center, Cloud Computing, Cisco Technologies, Channel, Go-to-market Strategy, Enterprise Software, Unified Communications, Selling, Professional Services, Sales Operations, Sales, Strategic Partnerships, Pre-sales, Channel Partners, Networking, Storage Area Networks, Storage Virtualization, IP
Education
Ohio University 1986 — 1990
Bachelors, Business
Avaya June 1997 - Present
FORE Systems 1996 - 1997
Livingston Enterprises 1996 - 1997
3Com 1988 - 1996
Northeastern University 1986 - 1988
Skills
Unified Communications, SIP, Telephony, Avaya, ATM networks, VoIP, Load Balancing, Solaris, IP, Unified Messaging, H.323, Network Architecture, Contact Centers, MPLS, Routing, Telecommunications, WAN, Network Design, Pre-sales, Networking, QoS, Ethernet, LAN-WAN, IVR, CTI, Switches, Sales Engineering, Cisco Technologies, Wireless, Cloud Computing, SIP Trunking, TDM, Managed Services, Solution Architecture, Video Conferencing, ISDN, TCP/IP, Data Center, ACD, SNMP, Solution Selling
Education
Northeastern University 1980 — 1985
Electrical Engineering
Mutare, Inc. January 2015 - Present
Caesars Entertainment Corporation October 2012 - February 2013
TruNorth Consulting, Inc December 2011 - March 2012
WaymanAssociates 2004 - 2011
U.S. Department of Commerce 2010 - 2010
City of Chicago OEMC 2009 - 2009
Chicago Cubs March 2004 - December 2007
Lucent Technologies 2000 - 2001
Avaya 1998 - 2000
Avaya 1996 - 1998
Skills
Telecommunications, Program Management, Project Management, Strategic Planning, Vendor Management, Strategy, Process Improvement, PMP, Networking, Project Planning, IT Strategy, Business Analysis, IT Management, Business Process..., IT Service Management, Software Project..., Professional Services, Data Center, Management, Call Centers
Education
Northern Illinois University
Bachelor of Science (BS), Journalism
Northern Illinois University - College of Business
Master of Business Administration (MBA)
Avaya May 2006 - March 2009
Skills
Software Documentation, Hardware, Software Installation, SIP, Technical Support, Servers
Education
Northeastern University 2002 — 2005
BS, Computer Engineering
Avaya September 2013 - June 2014
Avaya Inc. September 2011 - August 2013
Jefferson County Workforce Center November 2010 - August 2011
Avaya July 2006 - April 2009
Avaya January 2003 - July 2006
Bell Labs Lucent Technologies October 1998 - January 2003
Education
Northwest Nazarene University 1975 — 1979
Bachelors of Science, Engineering Physics
Purdue University
Masters of Science, Computer Science
Genesys May 2013 - Present
Avaya February 2005 - May 2013
Intecom May 2000 - October 2004
Wausau Hospital September 1996 - April 2000
Education
Northern Michigan University 1979 — 1982
Bachelors, Education
Ciena May 2011 - Present
Avaya December 2009 - February 2011
Nortel Networks March 2008 - December 2009
Nortel Networks February 2005 - December 2009
Nortel Networks August 2000 - March 2005
Education
Nova Southeastern University 1996 — 1997
MIBA, International Business
Myself July 1971 - Present
Musical Professional 1971 - 2015
Avaya January 2006 - October 2009
Avaya April 1989 - October 2009
Lucent Technologies February 1998 - September 2000
AT&T Paradyne June 1989 - November 1997
Jumpstartduo December 1971 - September 1973
Skills
Music, Social Networking, Music Industry, Leadership, Management, Networking, Entertainment, Training, Microsoft Office, Customer Service, Advertising, Social Media, Access, Time Management, Microsoft Excel, Public Relations, Sound, Music Production, Outlook, Coaching, Film, Process Improvement, Cross-functional Team..., Event Management, Recording, Guitar, Bass Guitar, Staff Mentoring &..., Audio System Design and..., Home Theater Design and..., Business Process..., Member of Mensa, Ability to Speak in..., Program Management, PowerPoint, Team Building, Business Travel, Singing, Composition, Concerts, Bands, Studio Recording, Songs, Songwriting, Social Media Marketing, Audio Engineering, Television, Concert Experience, Event Planning
Education
AT&T Paradyne, Lucent Technologies, Avaya, Inc 1989 — 2009
Bachelor’s Degree, Many Fields of Technolgy, 4.0
Holland Patent High School 1966 — 1970
Regents Diploma, Business, Music, Video Production, A & B
Verizon Business December 2010 - Present
Avaya 1996 - 2010
Skills
Cisco Technologies, Unified Communications, Avaya, Telecommunications, Vendor Management, Telephony, Troubleshooting, VoIP, Call Centers, CRM, IP, Network Design, Networking, SIP, Switches, TCP/IP, WAN, Avaya Technologies
Education
Strayer University (VA) 2010 — 2012
Bachelor of Arts (B.A.), Information Technology, Honors
Nova Southeastern University 1998 — 2002
Professional Management
Avaya February 2012 - Present
BT January 2004 - January 2012
Verizon Business January 2002 - December 2004
Global Crossing 2001 - 2004
Skills
CRM, Selling, Direct Sales, Unified Communications, VoIP, Managed Services, MPLS, Sales, Telecommunications, Solution Selling, IP, Cloud Computing, Management, Business Development, Data Center, Strategy, Professional Services, Co-location, Telephony, SaaS, Account Management, Vendor Management, Product Management
Education
Northeastern University 1994 — 2000
Masters Degree - MBA, Business Administration
Undergraduate 1984 — 1988
BBA, Marketing
Department of Veterans Affairs August 2012 - Present
Avaya April 1990 - April 2010
Skills
Managed Services, Routers, Telecommunications, Team Leadership, Telephony, TCP/IP, Data Center, Cisco Technologies, Networking, Customer Satisfaction, Call Centers, Avaya, Troubleshooting, Unified Communications, Software Documentation, Technical Support, IP, VoIP, CRM, SIP, Training, Call Center, Wireless, VPN, IVR, Servers, Service Delivery, Hardware
Education
Nova Southeastern University
General Studies
Avaya December 2009 - Present
Nortel Networks December 2000 - January 2009
Skills
Ethernet, TCP/IP, SIP, Linux, Software Project..., Agile Methodologies, Embedded Systems, Software Development, SNMP, Java, Product Management, Perl, ClearCase, Unix, IP, Enterprise Software, Software Engineering, VoIP
Education
Northeastern University 1998 — 2000
Master of Science (MS), Mathematics
HomeGoods 2012 - Present
Kohl's September 2010 - March 2012
Ocean Springs Tech, Inc December 2009 - August 2011
Mervyns September 2004 - December 2008
FrameStore August 2002 - December 2003
Avaya September 1973 - July 2002
Education
Northeastern University 1970 — 1974
BA, Enlish
Avaya January 2015 - Present
Mural March 2013 - January 2015
GlobalScholar February 2012 - March 2013
GlobalScholar January 2010 - February 2012
GlobalScholar July 2007 - January 2010
GlobalScholar March 2007 - July 2007
Iron Mountain 2004 - 2007
Skills
Business Process, Data Analysis, Business Intelligence, Software Documentation, Enterprise Software, SQL, Salesforce.com, Business Process..., Project Management, Databases, Analytics, ETL, Technical Leadership, Microsoft SQL Server, Quality Assurance, Data Visualization, CRM, Technical Support, Professional Services, SaaS, Integration, Security, Software Project..., SSRS, Agile Methodologies, Database Design, Leadership, SDLC, Requirements Analysis, SSRS Development, Tableau Development, SSIS Development, R, SAS Programming, Weka, SPSS
Education
Northwestern University 2013 — 2015
Master of Science (M.S.), Predictive Analytics, 3.8 GPA
University of Northern Colorado
Bachelor's Degree, Applied Mathematics
Avaya Senior Software DeveloperAvaya CommunicationsNovember 1995 - Present
Education
Northwestern State University 1987 — 1991
BS, Mathematics
Avaya January 2010 - Present
Nortel Networks January 2007 - December 2010
Nortel Networks January 2001 - December 2006
Nortel Networks January 1999 - December 2000
Bay Networks October 1995 - December 1998
Wang Laboratories January 1990 - September 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Multi Tasking, SAP, Business Objects, Access, Organizational..., Lean Thinking, Lean Tools, Third Party Vendors, Committed to Customer..., Customer Service, Customer Oriented, Leadership, Outsourcing, Project Planning, Sales, Customer Satisfaction, Analysis, Management, Integration, Process Improvement, CRM, Project Management
Education
Northern Essex Community College
University of Massachusetts at Lowell
Avaya December 2009 - Present
Nortel Networks June 1998 - December 2009
Bay Networks June 1995 - June 1998
Xylogics September 1989 - June 1995
Grant Technology June 1987 - September 1989
Analogic June 1985 - June 1987
GTE June 1982 - June 1985
Gould Modicon June 1981 - June 1982
Skills
FPGA Development, System Architecture, Verilog, VCS, DVE, Altera Quartus, ModelSim, Unix
Education
Northeastern University 1978 — 1981
BSEE, Electrical/Computer Engineering, Highest Honors
Avaya 1985 - 2011
Skills
Cross-functional Team..., Process Improvement, Operations Management, Telecommunications, Requirements Analysis, Software Project..., Program Management, Product Lifecycle..., Vendor Management, Six Sigma, Project Planning, Product Management, Management, Product Development, Continuous Improvement, PMP
Education
Nova Southeastern University
MBA, Business Administration
University of South Florida
BA, Production and Operations Management
Bank of America August 2012 - Present
Bank of America May 2011 - August 2012
Bank of America July 2010 - May 2011
Bank of America June 2009 - July 2010
Avaya May 2005 - December 2007
Skills
Banking, Commercial Banking, Risk Management, Strategic Planning, Daily Operations..., Budgets, Microsoft Office, Microsoft Word, Microsoft Excel, Operations Management, Analysis, Negotiation, Leadership, Outlook, Process Improvement, Customer Service, PowerPoint, Business Strategy, Management, Financial Analysis, SharePoint, Time Management, Team Leadership
Education
University of Oxford 2008 — 2008
Bachelor of Arts (B.A.), International/Global Studies
Oglethorpe University 2004 — 2008
Bachelor of Arts, International/Global Studies
Intermec Technologies May 2008 - Present
CompuCom May 2005 - April 2008
Avaya December 1996 - April 2005
Education
Northeastern University 1982 — 1986
Bachelors Degree, Communications
Bay State Junior College 1980 — 1982
Business Administration
Fiserv July 2008 - Present
Avaya July 1996 - July 2001
Education
Nova Southeastern University 1992 — 1995
BS, Business
Avaya 1985 - 2012
Education
Nova Southeastern University 1995 — 1998
Bachelor of Science (B.S.), Professional Management
Avaya 1999 - 2012
Skills
Telecommunications, VoIP, Management, Wireless, Product Management, Team Leadership, Program Management, Integration, IP, Managed Services
Education
Northeastern University 1985 — 1995
Master of Business Administration (M.B.A.), Business Administration and Management, General
Northeastern University 1986 — 1991
Bachelorâs Degree, Business Administration and Management, General
Time Warner Cable January 2015 - April 2015
Cableview Communications August 2011 - December 2011
Pomeroy January 2011 - March 2011
Siemens Management Consulting June 2010 - January 2011
The Kroger Company December 2009 - October 2010
Avaya August 2007 - September 2009
Avaya January 2002 - August 2007
Avaya October 2000 - January 2002
Lucent Technologies Inc. September 1997 - October 2000
Internal Revenue Service September 1996 - September 1997
Skills
Call Centers, Technical Support, Troubleshooting, Management, Team Building, Leadership, Customer Service, Process Improvement, SAP, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft SQL Server, Microsoft Project, Microsoft Exchange, PowerPoint, Access, Microsoft Publisher, Visio, Outlook Express, SharePoint, Lotus Notes, GNU/Linux, Messenger, Citrix Metaframe, Sun OS 7, Unix Administration, Avaya IP Telephony, Intranet Portals, Internet Explorer, Organization Skills, Oral and Written..., Subject Matter Experts, Cash Management
Education
University of Phoenix 2005 — 2008
Master of Business Administration (MBA), Project Management
Northern Kentucky University
Bachelor of Arts (BA), English Language and Literature/Letters