Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Avaya February 2013 - Present
Verizon January 2012 - Present
Verizon January 2006 - January 2012
Skills
Unix, Disaster Recovery, Cloud Computing, Integration, Solution Architecture, Wireless, Product Management, Team Leadership, IT Strategy, Enterprise Architecture, Software Development, SOA, Management Consulting, PMO, Virtualization, Information Technology, Vendor Management, CRM, SDLC, Program Management, Outsourcing, Business Intelligence, Service Delivery, Telecommunications, Business Analysis, Software Project..., IT Management, Enterprise Software, Requirements Analysis, Mobile Devices, Data Center, Cross-functional Team..., Security, Business Process, Project Management, Process Improvement, Professional Services, Agile Methodologies, Strategic Planning, SaaS, Business Process..., Project Portfolio..., IT Service Management, ITIL, IT Operations, PMP, VoIP, Change Management, Managed Services, Strategy
Education
University of Maryland College Park
Electrical and Computer Engineering
Windstream Communications January 2012 - Present
Windstream Communications August 2007 - Present
Avaya April 2002 - August 2007
Avaya May 1999 - April 2002
Siemens Enterprise Communications February 1994 - May 1999
Siemens Enterprise Communications May 1993 - February 1994
Siemens Enterprise Communications May 1991 - May 1993
ROLM June 1985 - May 1991
Skills
Telecommunications, New Business Development, Unified Communications, Product Management, Enterprise Software, Leadership, Solution Selling, Customer Service, Strategy, CRM, Wireless, Sales Operations, VoIP, Selling, Sales Process, Sales, Vendor Management, Networking, Sales Management, Switches, Management, Marketing, Telephony, Channel Partners, Call Centers, Channel, SaaS, Budgets, MPLS, Professional Services, Salesforce.com, SIP Trunking, Avaya, Co-location, Customer Retention, Direct Sales, SIP, Customer Satisfaction, Hosted Services, IP, T1, Cloud Computing, Data Center, Ethernet, PRI, Unified Messaging, Avaya Technologies
Education
University of Maryland College Park 1980 — 1985
B.S., Marketing
Cisco July 2014 - Present
Desert Elements Design December 2006 - Present
Cisco April 2007 - July 2014
CoCo Communications January 2006 - January 2007
Avaya October 2003 - July 2005
Vista Information Technologies August 2000 - October 2003
docHarbor.net June 1999 - June 2000
Skills
Solution Selling, Channel, Partner Development, Strategic Partnerships, Business Development, Go-to-market Strategy, Strategy, Product Management, Enterprise Software, Unified Communications, Managed Services, Business Alliances, VoIP, Cloud Computing, Start-ups
Education
University of Washington, Michael G. Foster School of Business 2008 — 2010
Executive MBA
University of Maryland College Park 1978 — 1985
Masters / BA, MIS / RTvF
NACR November 2013 - Present
IBM May 2011 - October 2013
Avaya December 2009 - May 2011
Nortel January 2007 - December 2009
AT&T March 1998 - December 2006
Video Images 1992 - 1998
Skills
Unified Communications, Telecommunications, Data Center, Avaya, Managed Services, Cloud Computing, Selling, Training, IP, IT Service Management, VoIP, Sales, Solution Selling, Telephony, Disaster Recovery, Account Management, MPLS, ITIL
Education
University of Iowa 1984 — 1988
BA, Communications
University of Iowa 1984 — 1988
Bachelor of Arts (B.A.), Communication and Media Studies
Frontier Communications December 2014 - Present
Dell - Contract November 2013 - June 2014
Avaya June 2011 - July 2013
Symphonic Source August 2010 - September 2011
Sabre Holdings February 2010 - August 2010
Cerecom Systems September 2009 - February 2010
Cisco System December 2007 - September 2009
Cisco Systems November 2004 - December 2007
Nortel 1997 - 2004
Incite 1996 - 1996
Skills
VoIP, Software Development, SIP, Integration, Linux, Shell Scripting, Software Engineering, Cloud Computing, JavaScript, ClearCase, Testing, RTP, SQL, Cisco Technologies, Wireless, TCP/IP, Switches, Multithreading, HTML, Embedded Systems, Mobile Devices, Solaris, C#, Management, Java, Architectures, Resource Management, Bug Tracking, Service Delivery, C, Enterprise Software, C++, IVR, CORBA, Visual Basic, Salesforce.com, Voice Mail, MySQL, Architecture, Web Applications, Software Design, Telecommunications, Perl, IP, Routing, Unix, Ethernet, Subversion
Education
University of Louisiana at Lafayette 1994 — 1994
BS
University of Louisiana at Lafayette
Bachelor of Science
Hewlett-Packard November 2014 - Present
Avaya February 2014 - November 2014
Avaya November 2011 - February 2014
Avaya 2008 - 2011
Avaya 2006 - 2008
Avaya 2004 - 2006
Skills
Managed Services, Solution Selling, Telecommunications, VoIP, Unified Communications, Go-to-market Strategy, Enterprise Software, Management, Cloud Computing, Strategy
Education
University of Iowa 1988 — 1992
Bachelor of Business Administration, Marketing
Baker Hughes April 2015 - Present
Shell March 2013 - March 2015
Norfolk Southern March 2011 - August 2012
OdysseyRe January 2011 - February 2011
Silicon Laboratories March 2010 - December 2010
Mitsubishi /Politec, Inc. January 2009 - February 2010
Ausra June 2008 - December 2008
Sixth Gear Inc January 2008 - May 2008
First Line Security, Inc November 2007 - January 2008
Avaya February 2007 - October 2007
Skills
SAP Netweaver, SAP R/3, ABAP, SAP ERP, SAP, Business Intelligence, SAP SRM, SAP Basis, SAP XI, Java, Enterprise Portals, SAP MDM, Oracle, Integration, Business Objects, SAP Portal, TDMS, IBM CSSAP, XI PI, BWA, dispatcher, NWDI, SAP BW, ETL, SAP BI, ECC, Portals, Master Data Management, Data Warehousing, Solution Architecture, Business Analysis, Data Migration, Databases, Architectures, Enterprise Architecture, Analysis, Business Process, SAP Solutions, WebDynpro, ITIL, IT Management, Department Budgeting, Project Charter, Activity Based Costing, Financial Mgmt, IT Financial Management, Financial Accounting, Business Strategy
Education
University of Madras 1999 — 2002
Bachelor of Engineering (BE), Computer Engineering, 5
University of Madras 1997 — 1999
Diploma in Electronics & Communication Engineering, Electrical, Electronics and Communications Engineering, 5
Avaya July 2013 - Present
Avaya April 2012 - Present
nscglobal June 2011 - April 2012
Panduit September 2007 - June 2011
Cisco September 2005 - August 2007
Equinox 2002 - 2004
Skills
Unified Communications, VoIP, Cloud Computing, Solution Selling, Direct Sales, Cisco Technologies, Managed Services, Virtualization, Telecommunications, Data Center, Channel Partners, Wireless, Account Management, Professional Services, Video Conferencing, MPLS, Channel, Integration, IP, Business Development, Networking, New Business Development, Vendor Management, Sales Management, Network Design, SaaS, Contact Center Strategy, Sales Presentations, Global Account..., Strategic Planning, Collaboration, Infrastructure
Education
University of Maryland 1994 — 1996
Bachelor of Applied Science (B.A.Sc.), Kinesiology and Exercise Science
DMK Electronics Senior Software Engineer, Space Avionics & Flight SoftwareMoog Broad ReachMarch 2011 - November 2014
Avaya 2005 - 2011
Intel Corporation 2003 - 2005
VxTel/Intel 2001 - 2003
TauStream Tech/VxTel 2000 - 2001
TauStream Technologies 1999 - 2000
S/V Allegra 1997 - 1998
AT&T Bell Laboratories, Lucent 1978 - 1997
Education
University of Michigan 1979 — 1980
Master's Degree, Computer, Information, and Control Engineering, 3.4
University of Maryland College Park 1976 — 1980
Bachelor's Degree, Electrical Engineering, 3.6 GPA
Avaya June 2014 - Present
Host2Unlimited June 2012 - May 2013
Skills
Software Development, ASP.NET, Java, Microsoft SQL Server, C++, JavaScript, Web Applications, Scrum, Visual Studio, HTML, MySQL, Software Project..., Data Mining, Microsoft Access 2010, MS Project, Visio, Microsoft SharePoint..., Business Analysis, Predictive Analytics, Descriptive Analysis, Prestashop, Dreamweaver, Databases, C#, SQL, .NET, Data Warehousing
Education
University of Maryland - Robert H. Smith School of Business 2013 — 2014
Master of Science Business (MSB) : Information Systems, Business, Management, GPA:- 3.85
MGM's College of Engineering and Technology, Navi Mumbai 2007 — 2012
Bachelor of Engineering (B.E.), Computers Engineering, GPA:- 3.92/4
Avaya December 2014 - Present
The Home Depot April 2010 - November 2014
IBM Global Business Services October 2008 - April 2010
Global Calcium April 2007 - October 2008
Lake Chemicals Pvt Ltd July 2006 - April 2007
Divis Laboratories November 2003 - November 2005
Skills
SAP Retail, SAP MM, SAP F&R, SAP SCM, SAP GTS
Education
University of Madras 2000 — 2003
Bachelor of Technology (B.Tech.), Chemical Engineering
Hunt FP&A Insights LLC September 2013 - Present
Avaya January 2014 - August 2014
Avaya January 2007 - December 2013
Avaya May 2005 - January 2007
Avaya November 2003 - April 2005
Avaya October 2002 - October 2003
Unisys 2001 - 2002
Unisys 1995 - 2000
Groundwater Technology 1992 - 1995
Unisys 1987 - 1992
Skills
Forecasting, Revenue Recognition, Finance, Financial Analysis, Management, Acquisition Integration, Mergers & Acquisitions, Corporate Finance, Mergers, Analysis, Revenue Forecasting, Strategy, Cash Management, Process Improvement, Financial Modeling, Sarbanes-Oxley Act, Investor Relations, Sales, Cost Accounting, Value Creation, Business Transformation, Performance Management, Contract Pricing, Performance Benchmarking, Operations Management, Cross Functional Team..., Strategic Planning, Business Strategy, Operational Due..., Leadership, Cross-functional Team..., Professional Services, Enterprise Software, Outsourcing, Go-to-market Strategy, Telecommunications, Budgets, Business Planning, Financial Reporting, Program Management, Business Process..., Consulting, Accounting, Business Analysis, Due Diligence
Education
University of Michigan - Stephen M. Ross School of Business
Master of Business Administration (M.B.A.), Finance, International Finance
University of Maryland - Robert H. Smith School of Business
Bachelor's Degree, Accounting and Political Science(Minor)
MMC Grp - Genband January 2015 - September 2015
First American Business Solutions Inc September 2014 - December 2014
Genband October 2013 - July 2014
Conard Construction April 2013 - October 2013
Intrench Technologies, Inc. October 2011 - March 2013
Avaya January 2010 - September 2011
Nortel Networks September 2007 - December 2009
Nortel Government Solutions April 2005 - September 2007
Nortel Networks April 2002 - March 2005
Nortel Networks Asia July 2000 - February 2002
Skills
Project Management, Software Documentation, Telecommunications, ITIL, Managed Services, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Team Building, Decisiveness, Leverage, Communication, Interpersonal Skill, Influence Others, Partnering, Conflict Resolution, Timely Delivery, IP, Innovation, Microsoft Office, Highly personable, VoIP, Problem Solving, Cross-functional Team..., Switches, GSM, TDM, Wireless, Leadership, Avaya, Network Design, Program Management, Unified Communications, Troubleshooting, MPLS, Management, SIP, TCP/IP, Enterprise Software, Telephony, Cisco Technologies, Vendor Management, PMP, Sales Engineering, Network Architecture, ISDN, Agile Manifesto, IVR, Agile Methodologies
Education
University of Maryland University College 1984 — 1988
BS, Information Systems Management
West Berwick INC October 2010 - Present
IBM August 2001 - April 2010
SAP Functional Design Specialist August 1996 - April 2010
IBM August 1996 - April 2010
Avaya 1996 - 2002
Lucent Technologies 1998 - 2000
Skills
Program Management, Integration, Cross-functional Team..., Business Intelligence, Business Process..., Wine taster, Biking, Hiking, Training & Development, Technical Training, Gardening, SAP, Business Process, IT Strategy, PMP, PMO
Education
University of Phoenix 1990 — 1994
MBA, Business
University of Mary Washington 1971 — 1976
BA, History
Carolton Oaks 1967 — 1971
Avaya February 2014 - Present
Information Builders May 2013 - February 2014
ADP October 2011 - May 2013
Oce North America a Canon Group Company July 2010 - November 2011
Front Range Recreation May 2009 - August 2009
College Cousins Lawn Care May 2008 - August 2009
Cherry Creek School District May 2008 - August 2008
Cherry Creek School District May 2008 - August 2008
Skills
Sales, Leadership, Negotiation, Teamwork, Microsoft Office, Microsoft Excel, Microsoft Word, Pricing, Quality Control, Business, Integrity, Conflict Management, Sales Operations, Sales Management, Cold Calling, Time Management, Customer Satisfaction, Management, Selling, Salesforce.com, Account Management, Sales Process, Solution Selling, Direct Sales, Training, Customer Service
Education
University of La Verne 2006 — 2010
Bachelor of Arts, Speech Communication
Denver East High School 2004 — 2006
High School Diploma
Overland High School 2002 — 2004
Brocade April 2013 - Present
Hewlett-Packard September 2006 - April 2013
SNiP February 2004 - August 2006
Tripp Lite May 2003 - October 2003
Avaya July 2001 - April 2003
Nokia April 2000 - July 2001
3Com November 1997 - April 2000
Elcom Services Group June 1993 - November 1997
Education
University of Maryland College Park 1986 — 1990
BA, Government and Politics
Walt Whitman High School 1982 — 1986
Autodesk June 2011 - Present
Nike November 2010 - June 2011
Avaya June 2010 - October 2010
Deustche Bank January 2010 - June 2010
Zensar May 2004 - November 2009
Skills
ABAP, SAP Netweaver, IDOC, SAP R/3, SAP ERP, BDC, Integration, SAP, SAP Implementation, BAPI, SAP MM, Smartforms, SDLC, Master Data, SAP XI, Revenue Recognition, Dialog Programs, User Exits, ECC, SD, SAP Portal, SAP BW, Data Migration, Performance Tuning, IDoc
Education
University of Madras 2000 — 2004
BE, Computer Science
Thapar Vidya Vihar 1997 — 1998
SSC
Avaya October 2014 - Present
Ericsson, Ghana Branch (BGH) September 2010 - September 2014
Ericsson September 2009 - April 2011
Sprint Nextel December 2007 - September 2009
Sprint Nextel May 2007 - November 2007
Sprint-IWNS February 2005 - May 2007
Sprint September 1998 - February 2005
Skills
Telecommunications, IP, Network Engineering, LAN-WAN, Process Improvement, Sales, Relationship Management, Account Management, Pre/Post Sales Engineers, End to End Sales, Computer Network..., 3G, VoIP, Wireless, Network Design, 2G, Switches, Leadership, Core Network, Wireless Networking, TCP/IP, Pre-sales, WCDMA, GSM, UMTS, ATM networks, BGP, BSS, Broadband, CDMA, CRM, Cisco Technologies, Ethernet, Frame Relay, GPRS, Integration, LTE, MPLS, Managed Services, Management, Mobile Communications, Mobile Devices, Networking, Routers, SDH, SIP, Transmission, Unified Communications, WiMAX, VAS
Education
University of Maryland College Park 1993 — 1998
BS, Electrical Engineering
Full Spectrum Software June 2012 - Present
Practical Computer Applications, Inc. October 2010 - June 2012
Conservation Services Group January 2010 - October 2010
Compliance Technologies International, LLP February 2009 - October 2009
Everyday Solutions Inc. February 2008 - December 2008
MPAY Software September 2004 - February 2008
Avaya February 2000 - September 2004
Sanford Cohen & Associates May 1997 - September 1999
Medilife Software, Inc. June 1996 - September 1996
Skills
.NET, ASP.NET, ASP.NET MVC, XML, Software Development, LINQ, SQL, C#, Web Applications, SDLC, ADO.NET, HTML, T-SQL, T-SQL Stored Procedures, SQL Server Management..., TFS, Visual Studio, C++, Agile Methodologies, WPF, WCF, WinForms, JavaScript, VBScript, IIS, RedGate, Subversion, ClearCase, ReSharper, MFC, Com, ActiveX, Microsoft SQL Server, Web Services, Software Engineering, Database Design, Object Oriented Design, SSRS, Scrum, SOAP, WCF Security, MSTest, Performance Tuning, Debugging, Smart Client, DevExpress, XSLT, Regular Expressions, Entity Framework, ISO 13485
Education
University of Massachusetts Lowell 1995 — 1999
Bachelor of Science, Computer Science
Daiichi Sankyo, Inc. November 2014 - March 2015
Avaya February 2010 - October 2014
V-Soft Consulting Group, Inc. January 2006 - October 2014
V-Soft Consulting Group, Inc. January 2006 - October 2014
Owens Corning October 2009 - January 2010
Verizon Business 2007 - 2009
Shell Oil Company January 2006 - December 2006
Skills
SAP BW, Business Intelligence, Requirements Analysis, Data Warehousing, Business Objects, Project Management, SAP R/3, SAP SD Module, ECC 5.0/6.0, SAP FICO, SAP BI, Integration, PMP, ABAP, SAP, SAP Netweaver, Data Modeling, Oracle, ERP, SAP Implementation, Business Process, ETL, SAP ERP
Education
Monash University 2003 — 2005
Master's degree, Computer Systems Networking and Telecommunications
University of Madras 1999 — 2003
Bachelor's degree, Computer Science
Constant Contact May 2010 - Present
BMC Software May 2009 - May 2010
RuleStream Corporation August 2007 - February 2009
Avaya January 2006 - July 2007
Foliage Software Systems April 2000 - January 2006
Epsilon February 1995 - April 2000
Byte-Ryte March 1994 - February 1995
USMC November 1987 - November 1993
Skills
Perl, Java, Unix, Linux, Tomcat, Subversion, Multithreading, Eclipse, UML, Spring, ClearCase, Visual Studio, Solaris, Software Engineering, Ant, Software Development, Scrum, CVS
Education
University of Massachusetts Boston
Computer Science
Avaya October 2014 - Present
Avaya January 2010 - Present
Avaya, Inc October 2007 - December 2009
Avaya, Inc. October 2006 - October 2007
Avaya October 2004 - October 2006
Spectel November 2000 - October 2004
MultiLink, Inc. February 2000 - November 2000
Education
University of Maine 1979 — 1983
BS, Business Administration and Mgt.
Mutare Software March 2010 - Present
City of Willoughby 2008 - Present
Avaya May 2006 - March 2010
NDCL Athletic Boosters 2008 - 2010
XO Communications October 2005 - May 2006
Avaya 2000 - October 2005
Lucent Technologies 1994 - 2000
AT&T 1980 - 1994
Skills
Unified Communications, Managed Services, IVR, Avaya, Solution Selling, CTI, Telephony, VoIP, Wireless, Channel, SIP, Telecommunications, Account Management, Cloud Computing, Video Conferencing, SIP Trunking, Enterprise Software, Call Center, Channel Partners, Direct Sales, MPLS, Cisco Technologies, Networking, Sales Process, IP, Professional Services, Sales, Call Centers, SaaS, Product Management, Salesforce.com, Contact Centers, Selling, Strategic Partnerships, WAN, Go-to-market Strategy, Sales Engineering, Data Center, Co-location, Ethernet, Telepresence, Hosted Services, Pre-sales, Avaya Technologies, Sales Operations, CRM
Education
University of Kentucky 1976 — 1980
BBA, Finance
Sparta High School
Nectar Services Corp. July 2014 - Present
Akamai December 2006 - June 2014
Avaya 2001 - 2006
Filanet April 2000 - September 2001
3Com Corporation 1996 - 2000
Banyan Systems Inc. 1993 - 1996
Skills
Change Management, Cloud Applications, Cloud Security, Cloud Storage, Cloud Computing, Data Center, Hybrid Cloud, Enterprise Software, Network Security, Managed Services, Unified Communications, Channel Sales, Direct Sales, Professional Services, Telecommunications, Rackspace Cloud, IaaS, SaaS, PaaS, Solution Selling, Strategic Partnerships, Strategy, Salesforce.com, Channel, Start-ups, Business Development, Channel Partners, Sales Management
Education
University of Massachusetts at Lowell
Bachelor of Science (BS), Business Administration, Management and Operations
Avaya January 2013 - Present
SkyNet Data Solutions 2011 - Present
Total Network Technologies 2007 - Present
Presidio Networked Solutions October 2011 - January 2013
Cohesive Connections LLC 2001 - 2007
Exodus Communications 1999 - 2001
R&D Networking 1996 - 1999
Skills
Avaya, Cisco, Nortel, VMware, NetApp, EMC, Microsoft, Networking, Unified Communications, VoIP, Managed Services, WAN, Data Center, Switches, Cloud Computing, Telephony, Virtualization, Professional Services, LAN-WAN, Network Architecture, Disaster Recovery, SIP, VPN, Solution Selling, Wireless Networking, Pre-sales, Video Conferencing, Contact Centers, Telecommunications, Wireless, MPLS
Education
University of Louisiana at Lafayette 1996 — 2001
BS, Engineering
Avaya July 2015 - Present
Avaya November 2014 - Present
Alert Logic February 2014 - June 2014
Presidio May 2013 - January 2014
Embrane, Inc. September 2012 - January 2013
Cisco Systems February 2005 - September 2012
Contera, Inc. March 2002 - January 2005
Cisco Systems July 1997 - March 2002
Skills
Routers, Switches, Optical Network, Storage Area Networks, Content Delivery, WAN Optimisation, Web Applications, Applications, Load Balancing, Network Architecture, Cloud-based, Cloud Applications, Private Cloud, Enterprise Architecture, Solution Architecture, VDI, Servers, Data Center, Replication, Strategic Consulting, Managed Services, Unified Communications, Strategy, Pre-sales, Virtualization, Storage, Cloud Computing, Network Security, Cisco Technologies
Education
University of Maryland University College
IR November 2014 - Present
Carousel Industries August 2010 - October 2014
TriNET March 2002 - August 2010
Avaya June 2000 - February 2002
Skills
Unified Communications, Virtualization, Salesforce.com, Direct Sales, Sales Management, VoIP, Sales Process, Storage, Professional Services, New Business Development, Account Management, Cold Calling, SaaS, Sales, Solution Selling, Managed Services, Cloud Computing, Channel Partners, Telecommunications, Lead Generation, Selling, Strategic Partnerships, Enterprise Software, Sales Operations
Education
University of Maine 1989 — 1994
B.S. Business Administration, Marketing
Matrix Integration November 2011 - March 2015
Paetec Communications January 2010 - March 2011
Planet Telecom September 2008 - August 2009
Avaya 2005 - 2008
Automated Telecom 2000 - 2004
AT&T 1988 - 1993
Skills
VoIP, Telecommunications, Managed Services, Account Management, Unified Communications, Solution Selling, New Business Development, Telephony, Data Center, Professional Services, Cloud Computing, Direct Sales, PMP
Education
Elizabethtown Community College
Honors Student
PMP Bootcamp
University of Louisville
Business
Hewlett-Packard February 2012 - Present
Avaya January 2010 - February 2012
Nortel 1998 - 2010
MCI 1996 - 1998
US Navy 1975 - 1982
Skills
SIP, VoIP, Routing, Network Architecture, Unified Communications, Ethernet, Networking, Solution Selling, Data Center, IP, Servers, Storage, QoS, Virtualization, Cloud Computing, Telecommunications, Network Design, Managed Services, Cisco Technologies, MPLS, OSPF, WAN
Education
University of Maryland College Park 1988 — 1992
Yellow Dog Networks June 2014 - Present
Technology Solutions Group, Inc. February 2011 - April 2014
Response Networks December 2005 - February 2011
SKC October 2004 - November 2005
Avaya November 2003 - October 2004
Expanets June 2002 - November 2003
CMS Communications September 1992 - December 2001
Skills
Network Security, Unified Communications, Avaya, SIP, VoIP, Telephony, Telecommunications, Solution Selling, Network Design, Cloud Computing, Managed Services, Video Conferencing, SIP Trunking, Integration, IP, Software Defined..., Call Center, Session Border..., Healthcare Information..., WLAN, Call Centers, Sales Management, Sales, Microsoft UC, Virtualization, SaaS
Education
University of Iowa 2014 — 2016
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
University of Iowa 1988 — 1990
WG High School 1981 — 1985
College Prep, General Studies
Avaya September 2010 - Present
Cisco 2008 - 2010
Cisco 1999 - 2008
Oracle Corporation January 1997 - November 1999
Novasoft Systems Inc. January 1995 - January 1997
Biopure 1988 - 1994
Skills
Call Center, Contact Centers, H.323, Unified Messaging, Unified Communications, MGCP, CTI, SIP, Cisco Call Manager, QoS, IVR, Avaya, Routing, ACD, Avaya Technologies, CCNA, Call Centers, Cisco Technologies, Cloud Computing, Ethernet, IP, ISDN, LAN-WAN, MPLS, Managed Services, Network Architecture, Switches, VoIP, Telephony, TCP/IP, WAN, Video Conferencing, SIP Trunking, TDM, Telecommunications, Sales Engineering, Telepresence, Routers
Education
University of Massachusetts Boston 1991 — 1995
BS, Computer Science
University of Sioux Falls September 2008 - Present
Avaya 2000 - 2008
Skills
Cross-functional Team..., Higher Education, Operations Research, Teaching, Adult Education, Academic Advising, Data Analysis, Distance Learning, Student Affairs, University Teaching, Statistics
Education
University of Kentucky 1993 — 1998
Hewlett-Packard July 2012 - Present
Hewlett-Packard February 2012 - July 2012
Hewlett-Packard April 2010 - February 2012
Hewlett-Packard July 2009 - April 2010
Avaya 2005 - December 2008
Workplace Fun 2002 - 2004
XETA Technologies 2000 - 2002
Lucent Technologies 1999 - 2000
Lucent Technologies 1987 - 1998
Skills
Sales Process, Employee Engagement, Sales Effectiveness, Customer Satisfaction, Channel, Sales Management, Sales Operations, Consultative Selling, Direct Sales, Sales Enablement, Sales Compensation, P&L Management, Channel Management, Forecasting, Key Account Management, Customer Relations, Business Strategy, Business Planning, Contract Negotiations, Program Management, Cross-functional Team..., Change Management, Coaching, Strategy Development, Process Improvement, New Business Development, Telecommunications, Mentoring, Event Planning, Vendor Management, Competitive Analysis, Team Building, Solution Selling, Strategic Planning, Channel Partners, Managed Services, Recruiting, Salesforce.com, Customer Service, Customer Retention, Contract Negotiation, Strategy, Selling, Sales, Leadership
Education
University of Massachusetts at Lowell 1982 — 1987
Bachelor of Science, General Management
Xsynergistics, LLC April 2014 - Present
Insight February 2012 - March 2014
Nexus IS December 2011 - February 2012
Insight November 2005 - December 2011
Calence 2005 - 2008
Geo911 Inc April 2004 - October 2005
Avaya April 2000 - April 2004
Skills
Cisco Call Manager, Cost Down, Microsoft SQL Server, Oracle 9i, IIS, VB.NET, Visual Basic, Crystal Reports, C++, C, Nuance, Cisco Technologies, CTI, Integration, System Deployment, Contact Centers, Oracle, Cloud Computing, VoIP, Enterprise Software, Solution Architecture, Pre-sales, Data Center
Education
University of Madras 1996 — 2000
Bachelor of Engineering, Computer Science
Sierra Club Loma Prieta Chapter May 2012 - Present
Sierra Club February 2011 - January 2012
The Rebuilding Alliance October 2009 - June 2011
St. Nicolas Foundation February 2005 - October 2009
Ohlone Humain Society for Wild Life rehabilitation May 2009 - September 2009
Avaya October 2008 - January 2009
Avaya November 2007 - October 2008
Chamber of the Architects of the Republic of Poland August 2007 - November 2007
UCLA Health System October 2006 - December 2006
Skills
Social Networking, Community Outreach, Training, Management, Editing, Project Management, Research, Press Releases, Salesforce.com, Volunteer Management, Nonprofits, Fundraising
Education
University of Warsaw 2001 — 2006
Master of Art, Sociology
University of Leuven 2000 — 2001
Studies in Social Work
XXVII LO im. Tadeusza Czackiego
InterCloud Systems Inc. April 2014 - Present
AGC Networks Inc. June 2012 - April 2014
Arrow S3 October 2010 - June 2012
XETA Technologies, Inc April 2010 - September 2010
Avaya January 2005 - January 2010
Nortel January 2002 - December 2004
Nortel August 1996 - December 2001
Nortel August 1992 - July 1996
Skills
Project Finance, Revenue Recognition, Strategic Planning, Budgets, Organizational..., Telecommunications, Solution Selling, Forecasting, Channel, Wireless, Product Management, Unified Communications, Process Improvement, Managed Services, Avaya, Cross-functional Team..., Mergers, Mergers & Acquisitions, IP, Sales Operations, Financial Reporting, Management, CRM, Salesforce.com, Analysis, Financial Analysis, Leadership, Integration, Finance, Sales Management, Project Planning, Variance Analysis, Sales, Training, Channel Partners, Professional Services, Strategic Partnerships, VoIP, Business Development, Start-ups, Call Centers, Go-to-market Strategy, Networking, Direct Sales, SaaS, Vendor Management, Customer Satisfaction, Business Process..., Telephony, SIP
Education
University of Texas at Dallas - Naveen Jindal School of Management 1993 — 1996
MBA, Business Administration
University of Kentucky 1982 — 1986
BS, Accounting
IBM May 2015 - Present
InfraGard National Members Alliance (INMA) January 2009 - Present
Malcovery Security July 2013 - Present
Willow Creek Consulting December 2008 - Present
Lawson Software July 2011 - October 2012
Language Line Services 2010 - 2011
Avaya June 2003 - October 2008
Latis 2002 - 2003
Netscreen Technologies 2001 - 2002
Authentor Systems 2000 - 2001
Skills
Information Security, Security, CRM, Management, Channel, Direct Sales, Business Development, Cloud Computing, Start-ups, Salesforce.com, HIPAA, Professional Services, Leadership, Telecommunications, Healthcare Information..., Healthcare, Contract Negotiation, Customer Service, Unified Communications, New Business Development, Team Building, Strategic Planning, Sales Management, Channel Partner..., Competitive Analysis, Social Media, Team Management, Sales Process, Sales, Business Intelligence, Program Management, Integration, Contract Negotiation..., Medical Devices, Sales Operations, Selling, Channel Partners, Process Improvement, Management Consulting, Consulting, Business Alliances, Healthcare Application..., OEM Development and..., Medical Device..., Team Building &..., Solution Selling, Strategic Partnerships, HITECH, Marketing, Networking
Education
University of Maryland College Park
MBA, Marketing/Finance
University of Maryland College Park
BSCE, Civil Engineering
University of Maryland College Park
BS, Business Administration
Solomon Consulting 2003 - Present
Tallan 2006 - 2008
SupplyPro 2004 - 2006
Avaya 2001 - 2003
OnSite Access 1999 - 2001
Lucent 1995 - 1999
Newbridge Networks 1993 - 1995
Penril 1991 - 1993
Litton 1986 - 1991
Skills
Product Management, SaaS, Telecommunications, Software Development, Product Development, Enterprise Software, Cloud Computing, Project Management, Strategic Partnerships, Business Strategy, Strategy, Start-ups, System Design, VoIP, Solution Selling, Management, Product Marketing, New Business Development, Go-to-market Strategy, Managed Services, Business Process, Leadership, Business Development
Education
University of Maryland College Park 1982 — 1986
BSEE
Complexible Inc December 2012 - Present
Booz Allen Hamilton July 2008 - December 2012
Avaya January 2001 - July 2008
Avaya September 2000 - December 2003
Avaya September 2000 - December 2001
Lucent Technologies May 2000 - September 2000
Skills
SIP, Java, SOAP, Java Enterprise Edition, XML, Spring, Maven, JBoss Application Server, Hibernate, JMS, REST, Ant, Android, Tomcat, Oracle, JavaScript, MySQL, C#, Hadoop, .NET, RDF, OWL, SPARQL, Gradle, Groovy, Web Services, Clojure, Data Services, Cloud Computing, Stardog, Semantic Web, JSON, Linked Data, Scrum, Agile Methodologies, JUnit, Distributed Systems, SOA, AJAX, Software Engineering, Linux, Object Oriented Design, Eclipse, UML, Software Design, PostgreSQL, Software Development, Architecture, Databases, System Architecture
Education
University of Maryland University College 2001 — 2004
BS
Veeam Software October 2014 - Present
Aspect Software March 2011 - April 2014
Avaya October 2010 - March 2011
Hewlett-Packard 2007 - October 2010
Hewlett Packard 2000 - 2007
Hewlett-Packard 1997 - 2000
Hewlett-Packard 1996 - 1997
Skills
Alliances, Professional Services, Team Leadership, Channel Partners, Sales Management, Business Alliances, Channel, Leadership, Business Development, Strategy, SaaS, Strategic Partnerships, Cloud Computing, Outsourcing, Direct Sales, Solution Selling, CRM, Enterprise Software, Go-to-market Strategy, IT Service Management, Partner Management, Selling, Start-ups, Sales, Managed Services, Management, Cross-functional Team..., Program Management, Sales Operations, IT Strategy, Data Center, Consulting, ITIL, Pre-sales, VoIP, Unified Communications, Vendor Management, HP, Virtualization, Business Intelligence, Storage, Integration, Strategic Alliances, Sales Enablement, Channel Sales, Networking, Software Industry, Executive Management, Salesforce.com, Product Management
Education
University of Maryland College Park
BS
AB SCIEX (Danaher Corporation) August 2009 - June 2010
Applied Biosystems/Life Technologies March 2006 - August 2009
Avaya October 2000 - March 2006
Guidant September 1998 - October 2000
American Express 1997 - 1998
San Francisco 49ers 1993 - 1996
UC Berkeley 1989 - 1993
Skills
Corporate Communications, Media Relations, Strategic Communications, Internal Communications, Marketing Communications, Public Relations, Social Media, Strategy, Corporate Branding, Marketing, Community Development, Leadership, Management, Crisis Communications, Product Launch, Program Management, Publications, Press Releases, Integrated Marketing, Team Leadership, Newsletters, Message Development, Strategic Partnerships, Content Development, Communications Planning, Speech Writing, Copywriting, Editing, Communication Training, Corporate Events, Positioning, Change Management, Marketing Strategy, Social Media Marketing, Event Planning, Content Strategy, Advertising, Brand Development, Online Marketing, Event Management, Reputation Management, Thought Leadership, Trade Shows, Content Management, Analyst Relations, Digital Marketing, Spokesperson, Strategic Planning, Writing, Public Speaking
Education
University of Kentucky 1983 — 1987
BA, Communication
Schneider Electric January 2014 - Present
Invensys April 2008 - Present
Foxboro April 2008 - Present
Invensys Operations Management 2008 - Present
Sensicast Systems September 2005 - April 2008
Avaya January 2002 - June 2005
3Com Corporation 1996 - 2001
3Com 1996 - 2001
Chipcom/3Com 1995 - 2001
Chipcom 1995 - 1996
Skills
Embedded Systems, Software Engineering, Software Development, Product Management, Embedded Software, Agile Methodologies, Engineering Management, Wireless, Linux, Software Design, Integration, TCP/IP, C++, R&D, Software Architectural..., Ethernet, Management, Cross-functional Team..., System Architecture, Software Project..., Product Development, Technical Leadership, Engineering, Automation, Enterprise Software, Testing, Systems Engineering, Leadership, Distributed Systems, Cloud Computing, Networking, SaaS, C, Perl, Unix, Firmware, ClearCase, Debugging, Device Drivers, RTOS
Education
University of Leicester 1974 — 1978
BSc
Avaya June 2014 - Present
University of Maryland September 2013 - May 2014
Nokia Siemens Networks July 2011 - August 2013
Skills
Business Readiness, Microsoft Excel, HSDPA, WCDMA, 3GPP, RNC, 3G, Microsoft Office, Agile Methodologies, TTCN-3, Java, Wireshark, Scrum, Communication Protocols, HTML, TCP/IP, UTRAN, RLC, UMTS, Eclipse, JIRA, Tortoise SVN, C
Education
University of Maryland College Park 2013 — 2015
Master's degree, Telecommunications
C.M.R. Institute of Technology 2007 — 2011
Bachelor of Engineering (B.E.), Telecommunications Engineering
Sacred Heart Girls' High School
T3Media January 2015 - Present
Front Porch Digital January 2013 - January 2015
Tendril Networks September 2008 - December 2012
Copan Systems 2006 - 2008
MPC Computers 2004 - 2006
Avaya 2003 - 2003
Avalanche Technology 1999 - 2002
Arthur Andersen 1997 - 2000
Alps Mutual Fund Services 1991 - 1996
Paramount Pictures 1989 - 1991
Skills
Start-ups, Financial Modeling, Due Diligence, Acquisition Integration, Accounting, Forecasting, Mergers, Financial Reporting, Business Strategy, Mergers & Acquisitions, Strategy, Venture Capital, Strategic Partnerships, SaaS, Executive Management, Management, Strategic Planning
Education
University of KwaZulu-Natal 1982 — 1983
Diploma in Accounting, Accounting and Finance
University of KwaZulu-Natal 1979 — 1981
Bachelor of Commerce (B.Com.), Accounting and Finance
Penzance
St Henry's
St Henry's
Proactive Patents October 2013 - Present
Avaya January 2009 - September 2013
Nortel January 2001 - January 2009
Nortel January 1998 - January 2001
Nortel January 1997 - January 1998
Skills
OOAD, Software Design Patterns, Agile Methodologies, Multi-threaded..., Real Time, Java, Java Enterprise Edition, SQL, XML, C++, Unix, Linux, Solaris, UDP, TCP, ClearCase, SNMP, SSL, SIP, SOAP, SS7, Ant, H.323, UML, ISDN, XSL, VoIP, NetBeans, Sparx Enterprise..., Microsoft Office, MS Project, Garbage Collection, Oracle 9i, PostgreSQL, YourKit, Gradle
Education
University of Louisiana at Lafayette 1986 — 1990
B.S, Computer Science (Maj) / Math (Min)
Aetna December 2013 - Present
Aetna February 2012 - December 2013
Aetna November 2006 - February 2012
Avaya August 1998 - October 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Access
Education
University of Louisville
Bachelor of Science (B.S.), Sociology
Warner Music Group June 2012 - Present
Warner Music Group March 2011 - June 2012
Avaya December 2010 - March 2011
Syngenta 2007 - 2010
Siemens 2005 - 2007
Swarovski 2004 - 2005
Skills
Business Analysis, Financial Analysis, Financial Reporting, Accounting, Social Media Marketing, Sarbanes-Oxley Act, Social Media, Marketing, Music, Social Networking, Music Industry, Forecasting, Financial Modeling
Education
University of Maryland Baltimore County
Bachelors
Avaya March 2014 - Present
Bluegrass Land Title, LLC May 2013 - March 2014
Fayette County Public Schools (KY) January 2011 - December 2012
Skills
Customer Service, Solution Selling, Strategic Planning, Account Management, Networking, Statistical Data..., Partner Management, Sales Operations, Microsoft Excel, Enterprise Solution..., Time Management, Unified Communications, Microsoft Office, Sales Process, Real Estate Transactions, Title Insurance, Financial Analysis, Financial Reporting, Graphic Design, Digital Marketing, Data Mining, Telecommunications, Team Management, Business Strategy, Research, Sales, Social Media Marketing, Spanish
Education
University of Kentucky 2009 — 2013
Bachelor of Science (BS), Economics
Avaya August 2014 - Present
ShoreTel September 2008 - August 2014
TerreStar Networks May 2006 - September 2008
Sylantro Systems April 2004 - April 2006
GoBeam/Covad January 2003 - April 2004
Gutnick and Associates December 2001 - December 2002
Aspect Communications April 1997 - November 2001
Nortel Networks October 1992 - March 1997
Octel Communications June 1990 - September 1992
Manitoba Telephone System May 1986 - September 1988
Skills
Product Marketing, Product Management, Telecommunications, Mobile Devices, Enterprise Software, VoIP, Cloud Computing, Solution Selling, Unified Communications, Strategy, Wireless, Networking, Competitive Analysis, Lead Generation, Program Management, Channel Partners, Product Development, Business Development, SaaS, Marketing Communications, IP, Professional Services, Marketing Management, Management, Strategic Partnerships, Go-to-market Strategy, Marketing Strategy, Sales Enablement, Leadership, Integrated Marketing, Business Alliances, Sales Operations, Account Management, Selling, Product Launch, Managed Services, Start-ups, Marketing, Multi-channel Marketing, Partner Management, Salesforce.com, Demand Generation, Cross-functional Team..., Sales, CRM, Mobile Applications, Strategic Communications, SIP
Education
The University of Western Ontario 1988 — 1991
MBA, Marketing
University of Manitoba 1982 — 1986
B.Sc., Business Administration
Central Garden & Pet November 2013 - Present
CSG International December 2012 - November 2013
Ferrara Pan Candy Company June 2012 - January 2013
Central Garden and Pet December 2006 - May 2012
SoftTouch January 2003 - May 2012
Avaya January 1999 - August 2003
Price Waterhouse Coopers June 1994 - January 1999
Skills
Sitecore, jQuery, JavaScript, C#, .NET, JSON, Facebook API, Twitter API, SAP, API Development, Agile Project Management, ABAP, Software Project..., EDI, Data Migration, Twilio, SAP R/3, Data Conversion, SAPScript, Management, Legacy Systems, Microsoft SQL Server, Agile & Waterfall..., Windows Server, Flash, Web Services, Technical Leadership, ABAP-OO, Smartforms, Basis, SAP Basis, ALV Reports, LSMW, SAP ALE, SAP RFC, SAP BADI, Sterling Commerce, Unix Shell Scripting, Linux, Oracle 9i, MySQL, Embedded SQL, SQL Tuning, Data min, jQuery UI, Titanium, Adobe Director, Adobe Creative Suite, Windows Services, XML
Education
University of Iowa 1989 — 1994
BSE, Electrical Engineering
Bettendorf HIgh School 1985 — 1989
Diploma, High School/Secondary Diplomas and Certificates, 9-12
Lockheed Martin October 2013 - Present
Apple Inc. June 2011 - October 2013
Avaya March 2010 - June 2011
Nortel October 2000 - March 2010
Lucent Technologies April 2000 - October 2000
Mectrol Corporation 1998 - April 2000
Skills
Manufacturing, Cross-functional Team..., Six Sigma, Product Lifecycle..., Engineering Management, Design for Manufacturing, Root Cause Analysis, Electronics, Design of Experiments, Supply Chain Management, Process Improvement, Semiconductors, PCB design, Outsourcing, Process Engineering, Embedded Systems, Continuous Improvement, SPC, DMAIC, Quality Assurance, Product Development, Testing, FMEA, Project Management, Product Engineering, Enterprise Software, Wireless, Test Engineering, Manufacturing..., PCB Design
Education
University of Massachusetts Lowell 1994 — 1998
Bachelor of Science, Mechanical Engineering
Lean Six Sigma Green Belt Certificate
Avaya May 2014 - Present
Skills
SaaS, IP, Channel Partners, Unified Communications, WAN, Cloud Computing, Data Center, VoIP, MPLS, Sales Process, Cisco Technologies, Telecommunications, Security, Solution Selling, Telephony, SIP Trunking, CRM, Sales Operations, Professional Services, Contact Centers, Video Conferencing, Motorola Hardware, Disaster Recovery, ATM networks, ISDN, VMware, Avaya Communication..., SIP, DSL, SDH, CDMA, Oracle Applications, Storage Virtualization, Team Management, SAP, Government, Higher Education, Content Delivery, SAP CRM, Avaya AES, AT&T Business Direct, K-12 Education, Oracle CRM, Microsoft CRM, Lync, EMC Storage, Enterprise Architecture, Leadership Development
Education
University of Maryland College Park 1991 — 1994
Bachelor of Science, Business Management
United States Navy 1989 — 1992
Hospital Corpsman School, Emergency Care
Oasis Systems, Cyber/Integration Division April 2010 - Present
Avaya October 2003 - March 2009
Spectel 2001 - 2004
MultiLink 1999 - 2001
Skills
ITIL, Network Operations, Network Engineering, IT Operations, Performance Metrics
Education
University of Maryland University College
Associate of Arts and Sciences (AAS), Avionics Maintenance Technology/Technician
Avaya 1998 - Present
Northern Telecom 1994 - 1998
BNR 1993 - 1994
BNR 1988 - 1993
Skills
VoIP, SIP, Networking, XML, Sales Engineering, Switches, Wireless, Product Management, Java, Avaya, Telecommunications, Server Architecture, Eclipse, SS7, Call Processing, IP, Integration, Leadership, Software Development, OOP, Program Management
Education
University of Louisiana at Lafayette 1983 — 1987
BS, Electrical Engineering Computer Option
PwC February 2015 - Present
PwC October 2012 - January 2015
Dow Jones September 2009 - October 2012
Avaya April 2006 - June 2008
Avaya June 2004 - April 2006
Skills
Go-to-market Strategy, Brand Awareness, Social Media, Demand Generation, Event Marketing, Media Planning, B2B Marketing, Direct Marketing, Event Planning, Integrated Marketing, Lead Generation, Digital Marketing, Strategy, Marketing Strategy, Marketing, Cross-functional Team..., Product Marketing, Email Marketing, Business Strategy, Advertising, Social Media Marketing, Marketing Communications, Management, Sales, Marketing Management, Strategic Partnerships, Salesforce.com
Education
University of Maryland College Park 1994 — 1998
BS, Marketing
MarketingProfs University
Best of Email Marketing Series
New York University
Best in Class Global Marketing
New York University
Beyond Marketing Basics
Dell January 2013 - Present
Avaya September 2010 - January 2013
Dell November 2007 - September 2010
Commonwealth Office of Technology 2002 - 2007
New Age Technologies October 2001 - December 2002
Northrop Grumman June 1998 - October 2001
Skills
Telecommunications, Enterprise Architecture, Security, Technology Evangelist, Cloud Computing, Contract Negotiation, Unified Communications, Solution Selling, Solution Architecture, Leadership, Virtualization, Servers, IT Management, ITIL, Unix, VMware, VoIP, Cisco Technologies, Disaster Recovery, Managed Services, Integration, Storage, Storage Area Networks, Active Directory, Pre-sales, Data Center, Network Architecture, SAN, Network Security, Firewalls, TCP/IP, High Availability, Management, Switches, VMware ESX, HP, WAN, Microsoft Technologies, Network Design, Windows Server
Education
University of Kentucky
Pindrop Security March 2014 - Present
BlackBerry July 2008 - October 2013
Bluestone LLC 2007 - 2008
Avaya 2002 - 2007
CONITA TECHNOLOGIES (Acquired by Avaya) 1999 - 2002
NCR / AT&T GIS 1995 - 1999
AT&T Bell Labs 1986 - 1995
National Security Agency 1984 - 1986
Skills
SIP, Telephony, VoIP, Unified Communications, H.323, Computer Language, JavaScript, Unix, Operating Systems, Security, Programming, Mobile Devices, Servers, Software Development, Highly personable, CTI, TCP/IP, Product Management, Telecommunications, Wireless, Enterprise Software, IP, Vendor Management, Networking, Avaya
Education
University of Maryland Baltimore County
Bachelor of Science (B.S.), Computer Science
Textura Corporation 2013 - Present
Deltek March 2008 - January 2013
BroadSoft July 2006 - March 2008
Avaya July 2005 - July 2006
Cisco Systems January 1999 - July 2005
Cisco Systems 1996 - 1999
Sprint 1994 - 1996
Skills
Business Intelligence, SaaS, Market Assessments, Product Development, Cloud Computing, Product Marketing, Product Management, Management, Product Launch, Marketing Strategy, Agile Methodologies, Strategy, Integration, Analytics, Competitive Analysis, Business Development, Telecommunications, Cross-functional Team...
Education
Management in Telecommunications, University of Maryland, College Park 2004 — 2006
Management in Telecommunications
University of Maryland College Park 1989 — 1994
BSEE, electrical engineering
Carolinas Healthcare System 2012 - Present
Tessera 2008 - 2011
RadiSys Corporation 2006 - 2007
Avaya 2006 - 2006
Avaya 2001 - 2005
Avaya 2000 - 2001
Teletolima S.A. E.S.P. 1997 - 2000
Lucent Technologies 1996 - 1997
AT&T 1983 - 1996
Skills
Telecommunications, Operations Management, Supply Chain Management, Program Management, Facilities Management, Cross-functional Team..., Six Sigma, Manufacturing, Process Improvement, Business Process..., Lean Manufacturing, Quality Assurance, Project Management, Outsourcing, Continuous Improvement, Project Planning, Management, Team Building, Training, Software Documentation, Contract Management, Kaizen, Testing, Budgets, Value Stream Mapping, 5S, Electronics, Process Engineering, Vendor Management, Product Development, Process Simulation, Change Management, Supply Chain, Negotiation, Product Management, Quality Management, PMP, Integration
Education
University of Massachusetts at Lowell 1983 — 1986
MS, Electrical Engineering
University of Massachusetts, Amherst 1979 — 1983
BS, Electrical Engineering
Avaya June 2014 - Present
Avaya February 2008 - June 2014
Accenture December 1998 - January 2008
Skills
Project Management, Strategic Planning, Microsoft Excel, Unified Communications, VoIP, Customer Service, Microsoft Office, Telecommunications, Telephony, WAN, Avaya, SIP, Call Centers, Solution Selling, IP, IVR, Managed Services, Pre-sales, H.323, Outsourcing, Strategy, Cloud Computing, Contact Centers, CTI, Data Center
Education
University of Louisiana at Lafayette 1993 — 1998
BS
Aruba Networks January 2014 - Present
Meru Networks December 2011 - December 2013
Avaya December 2008 - December 2011
Avaya February 2007 - December 2009
Avaya June 2002 - February 2007
Marconi plc December 1999 - June 2002
SBC Datacom April 1998 - December 1999
Ameritech January 1997 - April 1998
Anixter January 1996 - January 1997
Anixter April 1994 - January 1996
Skills
Unified Communications, VoIP, Wireless, SIP, Telecommunications, Telephony, Ethernet, Systems Engineering, IP, Managed Services, Avaya, Cisco Technologies, Network Design, Product Management, WLAN, LAN-WAN, Network Architecture, WiFi, Wireless Networking, Routing, QoS, TCP/IP, Switches, H.323, SNMP, WAN, Routers, MPLS, Sales Engineering, OSPF, TDM, ATM networks, ISDN, Network Engineering, Avaya Technologies
Education
University of Maryland College Park 1987 — 1991
BS
Avaya August 2006 - September 2015
Avaya December 1996 - August 2006
Skills
VoIP, SIP, Telecommunications, IP, Unified Communications, TCP/IP, Telephony, Wireless, Managed Services, Ethernet, H.323, ISDN
Education
University of Leeds 1992 — 1995
Bachelor’s Degree, Mechanical Engineering, 2.2
Avaya August 2010 - Present
Office Networking Enterprises February 2009 - Present
BurstPoint Networks August 2010 - July 2014
Radvision October 2007 - January 2009
Radvision September 2005 - October 2007
CUseeMe Networks 1999 - 2001
White Pine Software 1997 - 2001
Skills
IP, H.323, Video Conferencing, Telecommunications, Enterprise Software, Telepresence, SIP, Tandberg, Unix, Software Development, Wireless, Unified Communications, Streaming Media, Linux, SaaS
Education
University of Massachusetts Lowell 1991 — 1995
Avaya June 2006 - Present
Percipia Inc. April 2001 - May 2006
Percipia(ICSS) 1995 - 2006
Skills
Telephony, VoIP, Avaya, Contact Centers, Troubleshooting, Call Center, DNS, Firewalls, Voice Mail, XP, Windows, SIP, IVR, Software Installation, Testing, Telecommunications, CTI, Call Centers, Switches, IP, TCP/IP, Managed Services, WAN, Unified Communications
Education
University of Madras 1990 — 1994
BE, Computer Science Engineering
BAE Systems Information Technology February 2009 - Present
BAE Systems 2009 - Present
Azimuth Systems April 2003 - December 2008
ETG 2002 - 2003
Avaya February 2001 - April 2002
Pinpoint Corporation 1999 - 2001
SystemSoft Corp 1993 - 1999
NEC Technologies 1984 - 1992
Skills
Networking, System Architecture, Wireless, Engineering Management, Testing, CRM, Project Management, Systems Engineering, Integration, Embedded Systems, Software Development, Embedded Software, Program Management, Product Management, Requirements Management, Cloud Computing, Software Engineering
Education
University of Massachusetts Lowell 1987 — 1991
BSEE, uComputers, Software
Carousel Industries / TriNet Systems / Matrix Technologies January 2009 - Present
Avaya May 2008 - December 2008
Avaya January 2007 - May 2008
Matrix Technologies February 2004 - January 2007
AT&T, Lucent Tech, Expanets, Inc. January 1996 - February 2004
Skills
Call Center, VoIP, Avaya, PBX, SIP, Unified Communications, UC, Unified Messaging, ACD, Video Conferencing, IVR, Telephony, Telecommunications, IP, Contact Centre, LAN/WAN, VPN, Call Routing, Managed Services, Sales, Contact Centers, Call Centers, Channel Partners, MPLS, Solution Selling, Data Center, Enterprise Software, Selling, Professional Services, Management, SIP Trunking, Networking, Wireless, Co-location, Direct Sales, Cloud Computing, Sales Operations, SaaS, Account Management, Strategic Partnerships, Sales Process
Education
University of Maryland College Park 1979 — 1983
BGS, General Business
Avaya Inc November 2005 - Present
Avaya October 2000 - October 2005
Lucent Technologies January 1998 - October 2000
Skills
Telecommunications, Cross-functional Team..., Scope Management, Project Planning, Unified Communications, VoIP, Telephony, Professional Services, Avaya, Contact Centers, Service Delivery, Call Center, Solution Selling, IVR, Managed Services, Call Centers, Program Management, SaaS, Cloud Computing, Management, Wireless, Strategy, Project Management, Leadership, SIP, Change Management, Integration, Vendor Management, Pre-sales, IP, Data Center, Enterprise Software, PMP, Product Management, Mobile Devices, Project Portfolio..., Outsourcing, PMO, MPLS, Ethernet, Network Design, CTI, WAN, Cisco Technologies, Avaya Technologies
Education
University of Maryland University College 1989 — 1993
Bachelor of Science (BS), Business Management
Prince Georges Community College 1985 — 1989
Associate in Arts, Business Administration and Management, General
Oxon Hill High School 1981 — 1984
HS Diploma
Avaya December 2010 - Present
Avaya December 2009 - December 2010
Nortel March 2009 - December 2009
Nortel August 2000 - March 2009
Nortel August 1999 - August 2000
Skills
VoIP, SIP, Unified Communications, Telecommunications, IP, TCP/IP, CDMA, Wireless, Program Management, Product Management, Mobile Devices, Wireless Networking, Ethernet, SS7, Pre-sales, 3G, Security
Education
University of Louisiana at Lafayette
Bachelor of Science, Computer Science
Avaya January 2002 - Present
Ericsson 1998 - 2002
Xyplex 1996 - 1998
Digital Equipment Corporation 1982 - 1995
Education
University of Massachusetts Lowell
Technical Solutions February 2014 - Present
Avaya October 2010 - February 2014
Global IP Solutions June 2006 - May 2010
QuickLogic July 2000 - May 2005
Aptos Semiconductor June 1996 - June 2000
Cypress Semiconductor 1989 - 1996
Skills
Sales Management, Key Account Management, Global Business..., Sales, SaaS, Solution Selling, Go-to-market Strategy, Unified Communications, Cloud Computing, Product Management, Strategic Partnerships, VoIP, Channel Partners, Telecommunications, Product Marketing, Enterprise Software, Mobile Devices, Direct Sales, Professional Services, SIP, Wireless, Managed Services, Pre-sales
Education
University of Maryland College Park
Bachelor's degree, Computer Science
Avaya August 2014 - Present
Avaya December 2009 - August 2014
Nortel October 2007 - December 2009
Nortel 1990 - 2008
Skills
Project Management, VoIP, Program Management, Engineering, Technical Support, IP, PMP, Wireless, Cross-functional Team..., Telecommunications, Telephony, Integration, Strategy, Leadership, Testing, Unified Communications
Education
University of Manitoba 1980 — 1986
Master of Science (MSc), Mechanical Engineering
University of Manitoba 1980 — 1984
Bachelor of Science (B.Sc.), Mechanical Engineering
Avaya March 1990 - Present
Education
University of Maryland College Park
Avaya 2000 - Present
Lucent Technologies May 1996 - October 2000
AT&T January 1995 - May 1996
Skills
Telecommunications, FrameMaker, Technical Writing, VoIP, Telephony, Project Management, Project Planning, Unified Communications, Avaya, DITA XML, Arbortext Epic Editor
Education
Blackburn College
BA, Fine Arts
University of Massachusetts Lowell
Technical Communications Certificate, Technical writing
Ciena November 2013 - Present
Suitcase Swagger August 2013 - Present
Avaya September 2010 - June 2013
Avaya December 2009 - September 2010
Nortel February 2008 - December 2009
Nortel Networks January 2007 - February 2008
Nortel Networks November 2004 - January 2007
Nortel Networks April 2000 - November 2004
Nextel January 1999 - March 2000
Howard County Public Schools October 1998 - December 1998
Skills
Employee Engagement, Internal Communications, Microsoft Office, Spanish-speaking, Employee Training, Creativity, Cultural Awareness, Building Relationships, Conflict Resolution, Oral & Written..., Channel Partners, Multicultural, Market Research, Analysis, Pricing Strategy, Market Pricing, Customer Service, Professional Services, Product Management, Telecommunications, Program Management, Channel, Management, Unified Communications, VoIP, Partner Management, Analytics, Avaya, Customer Satisfaction, Contact Centers, Training, Call Centers
Education
University of Maryland College Park 1993 — 1997
Bachelor of Science (B.S.), International Business and Spanish
Spanish American Institute 1996 — 1996
Avaya Senior Client ExecutiveAvaya
Education
University of Kentucky 1982 — 1986
DHPC Technologies 2010 - 2013
Avaya 2000 - 2008
Lucent Technologies 1996 - 2000
Bell Laboratories 1982 - 1996
Skills
TCP/IP, SIP, H.323
Education
University of Michigan 1982 — 1983
MS, Computer Science
University of Maine 1978 — 1982
BS, Computer Science
Aspect Software March 2015 - Present
Windstream Communications July 2012 - March 2015
Avaya September 2005 - July 2012
Alltel September 1999 - September 2005
Inter-Tel August 1994 - September 1999
ITS 1994 - 1999
Skills
Unified Communications, Solution Selling, Consultative Selling, Managed Services, Avaya, VoIP, Call Center, Telephony, SIP, PBX, Channel, Sales Support, IP, Telecommunications, SIP Trunking, UC, Territory, Direct Sales, Selling, Contact Centers, Wireless, MPLS, Sales Operations, Channel Partners, Professional Services, Call Centers, Sales, Avaya Technologies
Education
University of Kentucky 1987 — 1991
BS, Accounting
Avaya
Education
University of Maryland College Park 2005 — 2007
GrahamGolden Technologies August 2011 - December 2014
Avaya February 2010 - May 2012
Accuvant Inc. May 2006 - April 2009
BitWind Communications September 2002 - April 2006
Education
University of Iowa - Henry B. Tippie College of Business 1998 — 2002
University of Iowa
BBA, Management Information Systems
Microsoft December 2013 - Present
Avaya March 2012 - August 2013
Avaya December 2009 - March 2012
Nortel July 2004 - March 2010
Inter-Tel March 2002 - June 2004
BellSouth March 1993 - February 2002
Executone 1984 - 1993
Skills
Managed Services, IP, VoIP, Unified Communications, Selling, Wireless, Sales Management, Avaya, Enterprise Software, Direct Sales, Call Center, Solution Selling, Channel, IVR, Telecommunications, Sales, Telephony, SIP, Call Centers, Cloud Computing, Salesforce.com, Sales Operations, Account Management, Professional Services, CRM, Channel Partners, Integration, Leadership, Cisco Technologies, Networking
Education
University of Kentucky 1978 — 1981
Bachelor of Business Administration (B.B.A.), Marketing
Avaya December 2009 - Present
Nortel February 2003 - December 2009
Arris Interactive/Nortel January 1999 - February 2003
Mercury Computer Systems 1995 - 1998
Skills
Linux Kernel, ClearCase, U-Boot, Kernel Drivers, Device Drivers, Embedded Systems, GIT, Embedded Software, Multi-core, Secure Boot
Education
University of Massachusetts Lowell 1975 — 1979
Westar Energy September 2013 - Present
Avaya 2010 - 2013
Nortel 2008 - 2010
New Era (formerly Editure) 2007 - 2008
LearningStation, Inc. 2004 - 2007
Sprint 2002 - 2004
Norstan 1999 - 2002
Alcatel-Lucent Enterprise 1998 - 1999
Sprint 1993 - 1999
Skills
Telecommunications, Strategic Partnerships, Solution Selling, Product Management, Go-to-market Strategy, Business Development, Marketing Strategy, Marketing Management, Vertical Marketing, Sales, SaaS, Sales Management, Product Development, Distance Learning, Strategic Planning, Leadership, Professional Services, Start-ups, Strategy, Management, Marketing, Cross-functional Team..., Sales Presentations, Marketing Communications, Direct Sales, Account Management, Selling, Channel Partners, Program Management, Competitive Analysis, Direct Marketing, Market Planning, Sales Process, Team Leadership, Salesforce.com, Product Marketing, Lead Generation, Networking, Analysis, CRM, Sales Operations, Cloud Computing, Business Alliances, Managed Services, Vendor Management, Partner Management
Education
University of Kansas - Graduate School of Business
MBA
University of Oklahoma - Price College of Business
BBA, Accounting
Presidio Networked Solutions February 2011 - Present
Avaya 2004 - 2010
Expanets 2000 - 2004
Lucent Technologies 1995 - 1999
AT&T 1988 - 1995
Skills
Cross-functional Team..., Business Analysis, Process Improvement, Call Center, Telecommunications, Avaya, Unified Communications, Customer Service, Security Clearance, Lead Generation, Leadership, Call Centers, Managed Services, Professional Services, Project Management, Contact Centers, Strategic Planning, Analysis, Salesforce.com, Management, Service Delivery, Training, Telephony, Business Planning, Vendor Management, Troubleshooting, Customer Satisfaction, Cloud Computing, Strategy, Account Management, Sales, Networking, Coaching, Operations Management, Budgets, VoIP, Program Management, Sales Operations, Security, Competitive Analysis, Solution Selling, Team Building, Project Planning, Data Center, Enterprise Software, Direct Sales, CRM, Integration, Team Leadership, Wireless
Education
University of Maryland University College 1986 — 1992
Bachelor of Science (BS), Business Administration and Management, General
Citizens Bank March 2011 - Present
Acension Health August 2010 - March 2011
Citizens Bank August 2009 - July 2010
GMAC January 2009 - August 2009
The Boston Consulting Group September 2008 - December 2008
TJX May 2008 - September 2008
West Pharmaceutical Services March 2008 - May 2008
Avaya May 2007 - March 2008
Skills
Citrix Metaframe, Citrix XenApp, Citrix Presentation..., Citrix Streaming, Application..., App-V, Wise Installer, Wise Packaging Studio, Installshield Admin..., Altiris, Active Directory, Powershell, Citrix, SCCM, Application Packaging, Group Policy, Virtualization, VBScript, MSI, InstallShield, System Deployment, VMware, Windows Server, VMware ESX, SCOM, IIS
Education
Madras University 2000 — 2004
Bachelor of Engineering (BE), CSC
Warangal Public school
Avaya September 2000 - Present
Percipia(ICSS) 1998 - 2000
ICSS Inc, Gahanna, OH & ICSS (Pvt.) Ltd Chennai 1998 - 1998
Servion Global Soluions 1994 - 1998
Servion Global Solutions 1994 - 1998
Servion Global Solutions Pvt Ltd India 1994 - 1998
Skills
Telecommunications, SIP, VoIP, Unified Communications, IVR, CTI, IP, Solution Architecture, Integration, Telephony
Education
University of Madras 1989 — 1993
B.E.
IPC Technologies January 2011 - Present
Verizon June 2008 - March 2010
Pinnacle Financial January 2003 - April 2005
Pinnacle Financial 2003 - 2005
Pinnacle Financial 2003 - 2005
Avaya 1979 - 2002
Education
University of Maryland College Park 1975 — 1978
BS, Marketing
University of Maryland College Park
Bachelor of Science, Marketing
Dell June 2014 - Present
System Automation March 2013 - May 2014
Hewlett-Packard January 2012 - July 2012
Dell May 2005 - January 2012
Lancope 2004 - 2005
Avaya 2001 - 2004
Cisco February 1994 - April 2001
Skills
Enterprise Software, Channel, Solution Selling, Cisco Technologies, Security, Channel Partners, Firewalls, Selling, Servers, Sales, Networking, Routers, Cloud Computing, SaaS, Sales Operations, Virtualization, Start-ups, Managed Services, Professional Services, Management, Storage, Data Center
Education
University of Maryland University College 1981 — 1985
BS, Information Systems & Marketing
Public Schools September 2011 - Present
Boston Public Schools September 2009 - June 2011
Idearc Media February 2006 - September 2009
TriNET Systems 2005 - 2006
Avaya August 1983 - July 2001
Lucent Technologies 1996 - 2001
AT&T 1983 - 1996
Skills
Customer Relations, Advertising, New Business Development, Account Management, Advertising Sales, Special Education Team..., Special Education Law, Special Education, Customer Service, Curriculum Design, Sales Operations, Enterprise Software, Microsoft Office, SEM, VoIP, Project Planning, Curriculum Development, Marketing Strategy, CRM, Sales Management, Salesforce.com, Staff Development, Sales, Public Speaking, Event Management, Teaching, Business Intelligence, Social Media, Event Planning, Social Media Marketing, Forecasting, Training, Classroom, Leadership
Education
Wheelock College 2003 — 2004
M.Ed., Special Education
University of Massachusetts Boston 1970 — 1974
University of Massachusetts Boston
B.S., Criminal Justice, Psychology, Sociology
Dun & Bradstreet May 2012 - Present
Avaya July 2010 - May 2012
Avaya October 2007 - July 2010
Skills
Budgeting, Business Analytics, Financial Modeling, Financial Analysis, Forecasting, Strategic Planning, Financial Reporting, Cognos, Excel, P&L Management, Microsoft Office, Essbase, PowerPoint, Business Planning, Planning, Budgets, Finance, Analysis, Hyperion Enterprise, Strategic Financial..., Management, Microsoft Excel, Project Planning, Financial Planning, Hyperion
Education
University of Maryland - Robert H. Smith School of Business 2002 — 2006
BS, Finance
Brown Labs Technologies April 2002 - Present
Daimler Financial 1986 - 2008
Avaya October 1998 - April 2002
Skills
Infrastructure Planning, Cabling, Fiber Optics
Education
University of Iowa 1968 — 1970
RW3 Technologies September 2011 - Present
Avaya January 1999 - July 2001
DSC June 1996 - December 1998
PowerShift Technologies March 1995 - June 1996
Loral Space Systems June 1993 - February 1995
Skills
SQL, C#, Software Engineering, Visual Studio, Agile Methodologies, Object Oriented Design, Continuous Integration, Business Intelligence, ASP.NET MVC, jQuery, HTML, JavaScript
Education
University of Louisiana at Lafayette 1989 — 1993
BS, Mathematics and Computer Science
Philips Healthcare September 2010 - Present
Avid September 2008 - April 2010
Avaya 2001 - 2008
Ericsson 1998 - 2001
Xyplex 1996 - 1998
Digital Equipment Corporation 1982 - 1995
Skills
Administrative..., Microsoft Office, Administrative..., PowerPoint, Management, Time Management, Customer Service, Outlook, Teamwork, Microsoft Excel, Leadership, Project Management, Microsoft Word, Sales, Office Management, Cross-functional Team..., Employee Relations
Education
University of Massachusetts Lowell
UBS 2012 - 2013
Infragistics April 2007 - December 2008
Avaya June 2006 - February 2007
Children’s and Women’s Physicians of Westchester September 2005 - June 2006
New York Medical College September 2003 - June 2005
Intellisys Technology May 2000 - May 2002
Skills
Testing, Test Planning, Quality Assurance
Education
University of Madras
MCA, Computer Applications
Enjoying Life October 2013 - Present
Avaya October 2011 - September 2013
Avaya January 2005 - March 2009
Avaya 1981 - 2009
Skills
Unified Communications, VoIP, Telecommunications, Telephony, Professional Services, SIP, Business Analysis, Avaya, Selling, Contact Centers, Pre-sales, CTI, CRM, Call Centers, IP, Unified Messaging, Managed Services, IVR, Ethernet, MPLS, Cloud Computing, H.323, Data Center
Education
University of Louisiana at Lafayette 1975 — 1977
BS, Computer Science
Bank of America September 2013 - Present
Avaya February 2013 - September 2013
Avaya August 2006 - February 2013
The Bank of New York October 2003 - August 2006
Dimension Data January 2001 - October 2003
Zetapharm, Inc. December 1996 - January 2001
Skills
Troubleshooting, Avaya, Disaster Recovery, Telecommunications, VoIP, LAN-WAN, ISDN, Linux, Telephony, CCNA, SIP, Networking, Switches, IP, Routing, Video Conferencing, Network Architecture, IVR, WAN, Unified Communications, Testing, Cisco Technologies, TDM, T1, TCP/IP, H.323, Voice Mail, Unified Messaging, Cisco Call Manager, CTI, MPLS, Wireless, VPN, Ethernet, Routers, Contact Centers, ACD, Network Engineering, Network Design, SIP Trunking, QoS, System Deployment, Managed Services, Data Center, IP PBX, Wireshark, Avaya Communication..., Call Centers, Cisco IOS, Wireless Networking
Education
University of Mary Washington 1990 — 1994
Bachelor of Science, Environmental Science
Citi March 2010 - Present
Siemens Healthcare 2005 - 2007
DPC 2005 - 2006
Platnium Communcation Avaya Buisness Partner 2005 - 2005
Avaya 1997 - 2005
Skills
Technical Support, Troubleshooting, Call Center, ITIL, Call Centers, Active Directory, Avaya, VoIP, TCP/IP, Servers, Infrastructure, IT Service Management, Process Improvement, IT Operations, Networking, IP, Data Center, Virtualization, Telecommunications, Disaster Recovery, Cisco Technologies, Project Management, Cloud Computing, Vendor Management, Service Delivery, Software Installation, Integration, Switches, IT Management, Business Continuity, Avaya Technologies, Security, Enterprise Architecture, IT Strategy, Software Documentation, Unified Communications, Incident Management, PMP, Managed Services, Management
Education
University of Maryland College Park 1992 — 1996
Fire Science/Fire-fighting and protection
CCM 1981 — 1990
As, Business Administration and Management, General
Radware Inc March 2014 - Present
GCE June 2013 - Present
eBay Inc. March 2009 - May 2013
Avaya January 2006 - March 2009
UTStarcom March 2005 - January 2006
Lucent Technologies September 2003 - October 2004
Cisco Systems June 2002 - September 2003
Compaq Computer Corp June 2000 - June 2002
Skills
Routing Protocols, BGP, Network Design, TCP/IP, QoS, SNMP, RIP, OSPF, Linux System..., VMware ESX, Network Administration, Data Center, Networking, Linux, Routing, Unix, Troubleshooting
Education
University of Madras 1996 — 2000
B.E, Computer Science
Pinnacle Realty July 2012 - Present
RWS Property Investments LLC November 2011 - Present
HomeVestors March 2010 - Present
Windham Mountain November 2005 - November 2011
West Bay Village August 2001 - June 2008
Avaya December 1996 - August 2001
Skills
REO, Negotiation, Real Estate, Selling, Short Sales, Strategic Planning, Real Estate Transactions, Investors, Marketing, Real Property, Sales, Management, Investment Properties, Single Family Homes, Residential Homes, Property
Education
American School of Business 2008 — 2009
Real Estate License
Chubb Institute 1987 — 1988
Technical, Computer Science
University of Maine 1980 — 1984
B.S., Marketing
Cisco Systems August 2015 - Present
Cisco Systems August 2013 - July 2015
Cisco Systems March 2012 - July 2013
Cisco January 2009 - March 2012
Avaya June 2001 - January 2009
Accenture June 1995 - June 2001
Skills
Channel, Solution Selling, Strategy, Managed Services, Unified Communications, IT Management, Sales, SaaS, Professional Services, Enterprise Software, Channel Partners, Pre-sales, Go-to-market Strategy, VoIP, Business Development, Business Alliances, Data Center, Network Architecture, Telepresence, Strategic Partnerships, Telecommunications
Education
University of Louisiana at Lafayette 1989 — 1995
Bachelors, Electrical Engineering, Telecommunications
Akamai Technologies 2007 - Present
Avaya 2004 - 2006
Skills
Perl, Distributed Systems, Linux, Software Engineering, C
Education
University of Louisiana at Lafayette 2001 — 2006
Ph. D, Computer Science
Xidian University 1991 — 1995
American Express June 2015 - Present
American Express February 2014 - June 2015
MasterCard November 2012 - January 2014
Thomson Reuters May 2010 - October 2012
University of Massachusetts September 2009 - July 2011
Avaya June 2007 - July 2009
Skills
Product Management, Agile Project Management, New Business Development, Mobile, Business Strategy, Business Analysis, Business Intelligence, Business Requirements, Requirements Gathering, Mobile Design, HTML 5, Sprint Planning, Market Research, User Stories, Mobile Content, Product Launch, iPad, iPhone, Mobile Applications, Mobile Devices, BRDs, Scrum, Agile Methodologies, Analytics, Software Project..., Business Development, Strategy
Education
University of Massachusetts Boston 2009 — 2011
MBA, Operations and Finance
Amrita School of engg 2003 — 2007
Bachelor of Technology, Electronics and Communication
Wind River June 2014 - Present
Avaya December 2009 - May 2014
Nortel February 2000 - December 2009
TR Labs June 1998 - December 1999
CDS Technologies September 1997 - June 1998
University of Manitoba November 1996 - May 1997
Skills
SIP, IP, Telecommunications, C, Software Design, Embedded Systems, Wireless, Agile Methodologies, VoIP, Java, Proof of Concept, Technical Demonstrations, Prototype, Patent Applications, Software Patents, Software Engineering, Software Development, Architecture, Technical Leadership, Test Automation, Unified Communications, IVR, VXML, Agile, Device Drivers, TCP/IP, VxWorks, Embedded Software, Scrum, System Architecture, Unix, Networking, Linux, Eclipse, Cloud Computing, Solution Architecture
Education
University of Manitoba 1988 — 1998
BSc, Computer Engineering
Avaya July 1986 - Present
Avaya July 1986 - February 2009
Lucent Technologies 1995 - 2002
AT&T 1986 - 1995
Education
University of Massachusetts Lowell 1977 — 1981
BS, marketing & computer science
Hexis Cyber Solutions, Inc. June 2014 - Present
WhiteHat Security September 2013 - May 2014
Cellcrypt Ltd July 2009 - June 2013
Avaya August 2007 - July 2009
Getronics UK June 2004 - August 2007
Skills
Management, Solution Selling, Mobile Devices, VoIP, Wireless, Telecommunications, Enterprise Software, Channel Partners, Strategic Partnerships, Managed Services, Start-ups, Sales Management, Channel Sales, Team Leadership, Professional Services, Salesforce.com, Leadership, Integration, Business Intelligence, Security
Education
University of Maryland College Park
Motorola August 2003 - Present
Avaya 1999 - 2003
Lucent-Avaya 1997 - 1999
Skills
Manufacturing, Testing, Product Development, MS Project, Quality Assurance, Supply Chain
Education
UMass Lowell
Bachelor of Science Electrical Eng
Keller Williams Realty - Boston Metro July 2015 - Present
Beacon Telecom June 2010 - Present
The Little Details December 2014 - Present
Avaya 2010 - Present
Beacon Telecom June 2010 - May 2015
Beacon Telecom June 2010 - May 2015
Beth Enos Realty Group June 2006 - May 2015
Skills
Marketing, Outlook, Sales, Time Management, Customer Service, Microsoft Excel, Social Media Marketing, Microsoft Word, Social Media, Account Management, Leadership, Social Networking, Facebook, PowerPoint, Event Planning, Salesforce.com, Event Management, Advertising, Customer Satisfaction, Project Management, Public Speaking, Public Relations, Data Entry, Microsoft Publisher, File Management, Tracking Budget Expenses, Staffing Coordination, Managing Processes, Supervision, Process Improvement, Inventory Control, Planning, Scheduling, human resource..., Benefits Administration, Performance Management, Communication Processes, Direct Marketing, reporting research..., Accounts Payable, Accounts Receivable, tradeshow management, Payroll Processing, Business Development ·...
Education
University of Massachusetts Dartmouth 2006 — 2010
Bachelor's Degree, Marketing; Minor - Human Resource
Earle P. Charlton College of Business AACBB 2006 — 2010
Bachelor of Science (BS), Marketing
Avaya January 2015 - Present
Avaya October 1999 - September 2012
Avaya Government Solutions October 1999 - September 2012
Skills
Avaya, Unified Communications, ACD, CTI, Call Centers, Channel Partners, Cloud Computing, Contact Centers, Data Center, Direct Sales, Enterprise Software, Ethernet, IP, IVR, LAN-WAN, MPLS, Managed Services, Network Design, Network Security, Networking, Pre-sales, Professional Services, SIP, SIP Trunking, SaaS, Sales Engineering, Cisco Technologies, Solution Selling, Telecommunications, Telephony, Video Conferencing, Virtualization, VoIP, WAN, Wireless, Network Architecture, Switches
Education
University of Maryland College Park 1995 — 1999
Bachelors, Economics
Arrow Systems Integration February 2015 - Present
Verigent June 2014 - February 2015
Avaya October 1985 - May 2014
United States Marine Corps 1982 - 1985
Skills
Routers, Avaya, Troubleshooting, Software Installation, Servers, Switches, Voice Mail, VoIP, Unified Communications, Service Delivery, Telephony, ISDN, Networking, Ethernet, IP, Avaya Technologies, Telecommunications, Field Service, IP PBX, SIP, Network Technology, Server Administration
Education
University of Maryland University College 2001 — 2006
Bachelor of Science, Computer and Information Science
Avaya January 2015 - Present
AT&T September 2014 - December 2014
BT May 2011 - August 2014
Sonus Networks March 2009 - July 2011
Destiny wireless UK June 2008 - January 2009
Motorola India November 2005 - March 2008
LG Soft India August 2004 - November 2005
Skills
JAVA SIP JSLEE VOIP..., SOAP /REST WEBSERVICES, SPRING, HIBERNATE, Java, Java Enterprise Edition, Agile Methodologies, Unix, Linux, XML, Software Development, Eclipse, JSP, Oracle, SIP Servlets, Spring Framework, Oracle Database, Maven, Jenkins, JSON, JAXB, EJB, JMS, SOA, Requirements Analysis, PL/SQL, Shell Scripting, SDLC, High Availability, Integration, Test Planning
Education
University of Madras 1996 — 2000
Bachelor's Degree, Computer Science, First division
Avaya March 2014 - Present
Hewlett-Packard August 2013 - February 2014
Insight July 2012 - June 2013
Accenture January 2012 - June 2012
Cabela's May 2011 - December 2011
Verizon Data Services March 2009 - April 2011
Education
University of Madras 1997 — 2001
Bachelor of Engineering (B.E.), Computer Science
Avaya January 2009 - July 2012
Independent Computer & Network Software Development Professional July 2012 - 2012
Nortel Networks January 2007 - December 2008
Nrtel Networks, Inc. 2006 - 2007
Nortel Networks, Inc. 2003 - 2006
Nortel Networks 2001 - 2003
Nortel Networks, Inc. 1999 - 2001
Bay Networks, Inc., 1996 - 1998
SUN Microsystems 1995 - 1996
Concurrent Computer Corporation 1992 - 1995
Skills
IEEE 802.1aq shortest..., IS-IS, OSPF, BGP, RIP, VRRP, BOOTP/DHCP, NAT, TCP/UDP, IP/ARP, C, C++, VxWorks, Linux, UNIX, MPLS, L2/L3 VPN, IP Shortcut Over...
Education
University of Massachusetts at Lowell
Master of Science (MS), Computer Science, GPA 3.8/4.0
University of kolkatta, India
Bachelor of Science (BS), Mathematics
Motorola Mobility December 2006 - Present
Avaya August 2000 - March 2002
Cabletron January 1997 - October 2000
Skills
Technical Writing, XML, DITA XML, FrameMaker, RoboHelp, Microsoft Word, HTML, MadCap Flare, Photoshop, PDF Creator, Oxygen XML Editor, CMS, Network Devices, Client Server..., ClearCase, ClearQuest
Education
University of Massachusetts at Lowell 1992 — 1996
Bachelor of Arts (B.A.), English with a Writing concentration
Glen Hills High School, Augusta Ga 1975 — 1979
Diploma
Avaya September 2011 - Present
Cisco August 2005 - August 2011
Cisco September 2000 - August 2005
Lucent Technoloies September 1996 - September 2000
AT&T January 1996 - September 1996
AT&T July 1994 - January 1996
Central Michigan University September 1990 - June 1994
Central Michigan University July 1988 - June 1994
Aangstrom Precicision August 1987 - July 1988
Skills
TCP/IP, Embedded Systems, Test Automation, Telecommunications, System Administration, OpenSSL, Selenium, SilkTest, Robot Framework, Watir, HP QTP, Tcl-Tk, Shell Scripting, PHP, Python, Sed, Awk, Perl, Mac OS, Websense, Trend Micro, Tortoise CVS, Perforce, Tortoise SVN, DDTS, HP Quality Center, JIRA, Confluence, Wikis, C, C++, Java, Linux, Solaris, Unix, VMWare ESX, vCenter,..., Oracle, SQL, Informix, DNS, NIS, NFS, SNMP,..., Silk Performer, JMeter,..., Cisco WAN Optimization,..., Cisco Firewall High..., Cisco NAT, VRF, QOS,..., Cisco Catalyst..., Equalogic PS4110/6110..., F5 Load Balancer, Intel..., Manual Test, Integration Test
Education
University of Iowa 1982 — 1987
Master's degree, Electrical & Computer Engineering
University of Iowa 1981 — 1987
Master’s Degree, Electrical & Computer Engineering, 3.75 on a 4.0 scale
Avaya February 1996 - March 2013
Nortel Networks February 1996 - March 2000
Skills
20, Routers, VPN, Firewall, Technical Support, TCP/IP, Troubleshooting, RADIUS Authentication, LDAP Authentication, Active Directory, Certificate..., Certificate Authority, Secure ID Authentication, VRRP, NAT, IPSec, OSPF, RIP, IP Multicast, BGP, QoS, SNMP, DNS, Ethernet, Switching, Frame Relay, PPP, PPPoE, VoIP, VLAN, SSL, SSH Management
Education
University of Massachusetts Dartmouth
BSEE, Electrical and Electronics Engineering