Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
C.H. Robinson October 2014 - Present
Bank of America June 2009 - April 2012
Avaya April 2007 - September 2008
Cheesecake Factory April 2006 - April 2007
Best Buy October 2004 - February 2005
Clark Atlanta University September 2003 - May 2004
Skills
Six Sigma, Microsoft Office, Management, Process Improvement, Customer Service, Visio, Training, Customer Satisfaction, Microsoft Excel, SAP, Call Centers, Microsoft Word
Education
Georgia State University 2005 — 2009
Bachelors of Business Administration, Finance
Avaya 2010 - 2012
NetApp 2004 - 2010
Cisco 1999 - 2004
SGI 1995 - 1999
Skills
Cloud Computing, Linux, Distributed Systems, Software Engineering, System Architecture, Storage, Agile Methodologies, Virtualization, Software Development, TCP/IP, Wireless, Cyber-security, Firewalls, VoIP, RIP, BGP, OSPF, H.323, SIP, RTP, Agile & Waterfall..., VMware ESX, STP, MSTP, IPSec, IKE, 802.1x, NAT, DNS, DHCP, WiFi, IEEE 802.11, Eclipse, IPv4, MAB, IEEE 802.3, SNAP, QA Engineering, Python, C, OpenStack, OpenFlow, SDN, WLC
Education
Northern Illinois University
Bachelor of Science, Theoretical Computer Science
Harper College
Associate of Science, Digital Electronics
University of California Berkeley
Certificate, Telecommunication Engineering
Avaya October 2012 - Present
Mitel August 2011 - October 2012
Avaya July 2004 - August 2011
City of Palm Bay November 1999 - June 2004
Education
Georgia State University - J. Mack Robinson College of Business
MBA, Marketing
Rollins College
BS, Computer Science
Oracle Communications April 2015 - Present
Avaya December 2009 - April 2015
Nortel Networks November 2004 - December 2009
Entrust / Cygnacom (SAIC / STARS-SMI) April 2002 - November 2004
UUNET November 2000 - April 2002
Litton PRC July 1996 - November 2000
Skills
Program Management, Business Development, Leadership, Cloud Computing, Professional Services, Security, Integration, Managed Services, Strategy, Unified Communications, SaaS, Enterprise Software, Computer Security, Channel Partners, Requirements Analysis, Project Management, Process Improvement, Telecommunications, Government, VoIP, Cross-functional Team..., Solution Selling, Systems Engineering, Proposal Writing, Enterprise Architecture, Information Assurance, Information Technology, PMP, Strategic Planning, Data Center, Team Leadership, Change Management, Selling, Product Management, Wireless, Strategic Partnerships, Government Contracting, Negotiation, Technology Management, System Architecture, Mobile Devices, Mobile Applications, Collaborative Leadership, Predictable Revenue, Intelligence Community, Leading Change, Contract Negotiation, Clearances, Integrity, SFDC
Education
Harvard Business School
Program for Leadership Development (PLD)
The George Washington University
Master of Business Administration (M.B.A.)
University of Maryland College Park
Bachelor's Degree, Management Information Systems (MIS)
University of Virginia - Darden Graduate School of Business Administration
Executive Education
Wootton High School
Avaya September 2014 - Present
IBM January 2010 - September 2014
IBM Internet Security Systems February 2008 - December 2009
IBM April 2007 - February 2008
IBM April 2006 - March 2007
IBM January 2005 - April 2006
IBM June 1997 - January 2005
Andersen Consulting Logistics 2020 Business Integration Center 1995 - 1996
Skills
Sales Management, Software Sales, Enterprise Software, Security, Sales Process, Acquisition Integration, Selling, Software Industry, Solution Selling, Cloud Computing, Integration, Business Intelligence, Business Strategy, Pre-sales, Sales, Network Security, Sales Enablement, Leadership, Management, Strategy, SaaS, CRM, Professional Services, Consulting
Education
Georgia Institute of Technology 1992 — 1997
B.S., Management
Daugherty Business Solutions May 2014 - Present
Avaya December 2009 - May 2014
Nortel July 2000 - December 2009
The Coca-Cola Company 1993 - 2000
IBM Corporation 1989 - 1993
Skills
Program Management, Telecommunications, Management, Leadership, Project Management, Six Sigma, Risk Management, Strategic Planning, Unified Communications, Budgets, Coaching, PMP, VoIP, Wireless, Integration, Vendor Management, Cross-functional Team..., Service Delivery, Cloud Computing, ITIL, Business Analysis, Professional Services, Outsourcing, SDLC, Business Process..., SIP, Avaya, Solution Selling, Agile Project Management, PMO, Mobile Devices, Managed Services, Telephony, SaaS, Resource Management, IT Service Management, Project Planning
Education
Georgia Institute of Technology
M.S., Electrical Engineering
Georgia Institute of Technology
BME, Mechanical Engineering
Aruba Networks September 2013 - Present
Avaya July 2011 - September 2013
RISC Inc. June 2008 - July 2011
Applied Information Sciences May 2007 - May 2008
Apollo Sales Group 2006 - 2007
Skills
Building Relationships, Strategic Alliances, Direct Sales, New Business Development, SaaS, Sales Management, Enterprise Software, Sales Presentations, Sales Operations, Strategic Planning, Strategic Partnerships, CRM, Product Management, Managed Services, Key Account Management, Management, Selling, Networking, Call Centers, Solution Selling, Unified Communications, Business Development, Account Management, Cloud Computing, Strategy, Sales
Education
Harding University 2002 — 2006
BBA, Marketing
Space Center/ Clear Lake
Heart of Lancaster Regional Medical Center March 2012 - Present
Weaver Precast, Inc. February 2009 - January 2012
Avaya August 2007 - February 2009
Skills
Account Management, Strategic Planning, Contract Negotiation, Product Management, Sales Management, Business Development, New Business Development, Sales Operations, Marketing, Sales, Marketing Strategy
Education
Harrisburg Area Community College 2009 — 2012
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Penn State University 2003 — 2007
B.S., Marketing, International Business
Sagemcom Canada Inc January 2011 - Present
Sagemcom Canada Inc July 2009 - December 2010
Criotec, S.A. de C.V. May 2005 - August 2008
Guntner de Mexico SA de CV May 2003 - May 2005
Institute of Mexico, Embassy of Mexico, Washington, DC October 2002 - March 2003
Avaya July 2001 - October 2002
G&L Strategies, consulting firm in Washington and New York January 2001 - May 2001
Skills
Telecommunications, VoIP, Sales Management, Account Management, Customer Service, Solution Selling, Channel, Integration, SaaS, Strategic Partnerships, Cloud Computing, Channel Partners, Sales, Unified Communications, Sales Operations, Managed Services, Tactical Sales Planning, Pre-sales, CRM, Call Centers, Enterprise Software, Mobile Devices, Go-to-market Strategy, Salesforce.com, Professional Services, Sales Process, Wireless, International Sales, IP, SIP, New Business Development, Business Development
Education
Tecnológico de Monterrey 2003 — 2008
MBA, Minor in MKT and Strategy
Tecnológico de Monterrey 1996 — 2001
BA, Business Administration
Ecole supérieure de Commerce de Grenoble 1999 — 2000
Bachelor of Arts (B.A.), BA: exchange semester
Alliance Française de Monterrey 1991 — 1997
DALF, French
Instituto Anglia
Avaya May 2008 - May 2012
AT&T February 2006 - May 2008
Avaya July 1998 - December 2005
Education
Georgia Institute of Technology 1989 — 1993
Bachelor's degree, Business Science
State of Indiana October 2012 - Present
RCR Technology July 2008 - October 2012
Avaya June 2000 - December 2007
Bell Labs Lucent Technologies June 1998 - June 2000
Skills
VoIP, TCP/IP, Integration, Testing, Telecommunications, Troubleshooting, Requirements Analysis, Linux, MS Project, Visio, Software Development, Business Analysis, ITIL, Disaster Recovery, Wireless, Team Building, Active Directory, Training, Strategic Planning
Education
Governors State University 2010 — 2012
Masters, Political and Justice Studies
Devry University 2005 — 2007
Bachelors, Project Management
ITT Technical Institute 1995 — 1997
Associate, Electrical Engineering
Avaya November 2014 - Present
Avaya Government Solutions January 2012 - November 2014
Avaya Government Solutions December 2007 - January 2012
Nortel Government Solutions January 2005 - December 2007
Nortel January 2003 - January 2005
The Art Institute of Atlanta 2002 - 2004
Nortel November 1998 - January 2003
Nordson Corporation August 1995 - November 1998
Skills
Program Management, Operations Management, PMP, Professional Services, Risk Mitigation, Critical Thinking, Security Clearance, Strategic Planning, Process Improvement, Process Engineering, PMO, Organizational..., Client Relationship..., Business Development, Risk Management, Cross Functional Team..., Telecommunications, Integration, Wireless, VoIP, Project Management, Managed Services, Data Center, Team Leadership, Unified Communications, Vendor Management, Cloud Computing, Call Centers, SIP, Product Management, OCONUS, IP, Pre-sales, Enterprise Software, Management, Strategy, Project Planning, Analysis, Cross-functional Team..., Security, Leadership, CRM
Education
Georgia State University - J. Mack Robinson College of Business
MBA, Management
Georgia Institute of Technology
Bachelor of Mechanical Engineering
Morehouse College
BS, General Science
GCB Services September 2015 - Present
Telnet-Inc. May 2015 - September 2015
Avaya June 2014 - February 2015
University of Maryland February 2014 - May 2014
Volvo Group June 2013 - September 2013
Department of Resident Life,University Of Maryland-College Park January 2013 - May 2013
University of Maryland January 2013 - March 2013
Don Bosco Ashalayam February 2011 - August 2011
POWERGRID June 2011 - July 2011
AlmaMate Info Tech June 2010 - July 2010
Skills
LTE, CDMA2000, EVDO, HSPA, GPRS, Edge, PowerPoint, C, Java, Data Analysis, C++, Windows, Intel 8085, 8251, 8086, Project Management, Telematics, Remote Diagnostics, Research, SharePoint, Public Speaking, Networking, Microsoft Word, Microsoft Excel, Microsoft Project, Visio, Microsoft Office, Mentum Planet, 8051 Microcontroller, SDLC, Unified Communications, WebEx, Spreadsheets, Solver, AutoCAD, Matlab, Lean Six Sigma, Vlookup, Optimization, ERP, Defining Product..., Use Case Analysis, Management, Wireless, Analysis, TCP/IP, Telecommunications, GSM, Customer Service, Programming
Education
University of Maryland College Park 2012 — 2014
Master's degree, Telecommunications Engineering, 3.34
Guru Gobind Singh Indraprastha University 2008 — 2012
Engineer's Degree, Electrical and Electronics Engineering, 1st Division
St. Thomas' School 1994 — 2008
High School, Physical Sciences
FICO June 2010 - July 2012
Global IP Solutions August 2009 - May 2010
Avaya January 2008 - December 2008
Sun Microsystems February 2002 - December 2007
Kabira Technologies September 1999 - February 2002
Sun Microsystems July 1997 - May 1999
Sun Microsystems February 1992 - July 1997
Intel July 1987 - July 1989
IBM January 1985 - July 1987
Skills
Enterprise Software, SaaS, Start-ups, Strategy, Strategic Partnerships, Management, Solution Selling, Lead Generation, Leadership, Go-to-market Strategy
Education
Glasgow Caledonian University 1980 — 1985
BA
Windstream May 2009 - Present
Avaya March 1985 - May 2009
Skills
Unified Communications, Telephony, SIP, Avaya, VoIP, Avaya Aura, Avaya IP Telephony, Avaya Communication..., Avaya Technologies, CTI, Call Centers, Cloud Computing
Education
Golden Gate University 1989 — 1992
Master's degree, Telecommunications Engineering
University of LaVerne 1986 — 1989
Bachelor of Science (BS), Business/Managerial Economics
Oregon Institute of Technology 1980 — 1983
St. Paul's, Eugene Oregon
RingCentral April 2014 - Present
Ring Central 2014 - 2014
Avaya 1996 - 2011
Skills
Avaya PBX Spirit,..., Networking, IP, Wireless, Windows, 95, 98, NT..., MS Office Suite, UNIX, HTML, PERL, JAVA, Lotus Notes, CMS, CentreVu..., CGI, SUN Sparc, Blade, Technical writing,..., Broadcast Television, Merlin, Microsoft Office, Unix, Wireless, IP, Telephony, Definity, System Administration, Windows, LAN-WAN, Network Administration, VoIP, Avaya, TCP/IP, Troubleshooting, Networking, ISDN, Network Design, Servers, Unified Communications, Computer Hardware, Call Centers, Switches, VPN, WAN, Telecommunications, Routing, Technical Support, Team Building, Routers, Hardware, Operating Systems, Data Center, Wireless Networking, Voice Mail, ACD, T1, Software Installation
Education
ITT Technical Institute-Aurora 1994 — 1996
Associates of Occupational Studies, Electrical and Electronics Engineering, Honors
Dealertrack Technologies 2014 - Present
Hewlett-Packard 2011 - 2014
Motricity 2009 - 2011
Avaya 2005 - 2009
Alcatel 1997 - 2005
3Com Corporation 1995 - 1997
Unisys/Timeplex 1987 - 1995
Skills
Strategy, Cloud Computing, Mobile Devices, SaaS, Telecommunications, Solution Selling, IT Management, Product Management, Pre-sales, Sales Operations, Contract Negotiation, Professional Services, Enterprise Software, Channel Partners, Business Development, PaaS, Managed Services, Unified Communications, Program Management, Channel, Messaging, Sales, Wireless, Go-to-market Strategy, Account Management, Competitive Analysis, HP, Cross-functional Team..., Start-ups, Risk Management, Team Leadership, Data Center, VoIP, IaaS, SAP, Strategic Partnerships, Product Marketing, Leadership, Vendor Management, Management, CRM, Outsourcing, Information Technology, Sales Management, Digital Media, Business Alliances, IT Service Management, Direct Sales, Sales Enablement, Salesforce.com
Education
Harvard Business School 2005 — 2012
Alumni, Executive Education Programs
Syracuse University - Martin J. Whitman School of Management 1979 — 1983
Bachelors, Dual Major, Marketing & Personnel
Paralegal October 2007 - Present
Bella by Nicole January 2006 - Present
Avaya February 2004 - December 2008
Nova Information Systems January 2003 - January 2004
Gtech Corporation July 2001 - November 2002
SunTrust Bank September 2000 - May 2001
Equifax April 2000 - August 2000
Skills
Paralegals, Makeup Artistry, Customer Support, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, HTML, Problem Solving, Time Management, Customer Satisfaction, Invoicing, Training, Technical Support, Leadership, Team Leadership, Process Improvement, Access, Finance, Retail, Social Media, Social Networking
Education
Georgia Perimeter College
Associate of Science, International Business
Silvers Lane L.L.C. July 2015 - Present
AGT International January 2014 - June 2015
Avaya March 2011 - September 2013
Avaya April 2007 - March 2011
Avaya April 2005 - April 2007
Avaya September 2003 - April 2005
Avaya January 2002 - September 2003
Avaya January 2000 - January 2002
Lucent Technologies August 1998 - January 2000
Bell Laboratories 1992 - 1998
Skills
Positioning, Return on Investment, Unified Communications, Packaging, Go-to-market Strategy, Product Management, VoIP, Product Marketing, Product Launch, Strategy, Managed Services, Quality Assurance, Customer Driven, Strategic Partnerships, Leadership, Enterprise Software, Solution Selling, Contact Centers, Avaya, SIP, Cloud Computing, Channel Partners, Telecommunications, Cross-functional Team..., Product Lifecycle..., Mobile Technology, Integration, Operational Due..., Team Management, Strategic Planning, Acquisition Integration, Sustainable Business..., Sales Presentations, Global Business..., Operations Management, Telephony, SaaS, Professional Services, Business Planning, Mobile Devices, Pre-sales, Software Development, Business Alliances, Outsourcing, Vendor Management, Mergers & Acquisitions, MPLS, IVR, IP, Ethernet
Education
Rensselaer Polytechnic Institute 1974 — 1975
MEng, Electrical Engineering
Rensselaer Polytechnic Institute 1970 — 1974
BS, Electrical Engineering
Harvard Business School
Advanced Management Program
Unity Connected Solutions January 2011 - Present
Avaya June 2008 - January 2011
Avaya February 2007 - June 2008
Avaya October 2005 - February 2007
Skills
Avaya, Call Center, Direct Sales, Sales Operations, Salesforce.com, Sales, Customer Satisfaction, Call Centers, Telephony, Telecommunications, Channel Partners, Customer Service, Leadership, Unified Communications, Solution Selling, VoIP, Managed Services, Contact Centers, IVR, Business Development, SIP, Avaya Technologies
Education
Georgian College 2001 — 2004
3 Year Diploma, Business Administration - Marketing
Dr. G. W. Williams Secondary School 1997 — 2001
AT&T June 2013 - Present
AT&T August 2011 - June 2013
Sprint Nextel June 2010 - September 2011
Teleproviders (Avaya aquisition) November 2008 - June 2010
Avaya January 2005 - November 2008
Avaya (Expanets Aquisition) 2001 - 2005
Skills
Unified Communications, Cloud Computing, Data Center, Cloud Storage, Cloud Applications, Cloud Security, Data Security, MPLS VPN, CPE, Avaya, Cisco Technologies, adtran, Alcatel, ShoreTel, Metro Ethernet, VoIP, Managed Services, Wireless, Selling, Co-location
Education
Hampden-Sydney College 1993 — 1997
B.A., Economics
Avaya July 2015 - Present
Moxtra, Inc. May 2014 - November 2014
UL April 2014 - May 2014
SAP 2008 - April 2014
Cisco WebEx October 2002 - 2008
eGain July 1998 - June 2002
Lotus (IBM), Independent and various Lotus partners January 1993 - June 1997
Skills
Product Management, Strategy, Product Marketing, CRM, SaaS, Demand Generation, Leadership, Business Alliances, Strategic Partnerships, Cloud Computing, Start-ups, Lead Generation, Business Development, Team Management, Program Management, Sales Operations, Cross-functional Team..., Channel Partners, Analytics
Education
Texas A&M University
MBA, Finance, Marketing
The University of Texas at Austin
Operation Research
Gujarat University
B.E., Engineering
Hewlett-Packard May 2014 - Present
Leaders in Networks & Global IT Project Management 2014 - Present
Avaya July 2013 - May 2014
IBM August 2006 - May 2013
Hewlett Packard April 2001 - August 2006
Oracle Corporation February 1994 - December 2000
Silicon Graphics 1988 - 1994
Skills
Program Management, PMP, Management, Telecommunications, ITIL, Project Management, PMO, Project Portfolio..., IT Service Management, Vendor Management, IT Strategy, Global Delivery, Service Delivery, Software Project..., Data Center, Solution Architecture, IT Management, Outsourcing, Leadership, IT Outsourcing, SDLC, Disaster Recovery, Cloud Computing, Service Management, IT Operations, Integration, Enterprise Architecture, Networking, Call Centers, Business Process, Project Delivery, Enterprise Network, Enterprise Risk..., Network Infrastructure, Team Leadership, Information Technology, Project Planning
Education
Regis University 2004 — 2007
MSM w graduate honors, Project Leadership
Golden Gate University 1994 — 1998
BS, Management
AGL Resources September 2013 - Present
SunTrust Bank January 2006 - April 2013
Avaya 2004 - 2005
SunTrust Bank January 2002 - April 2004
Skills
Financial Analysis, Financial Reporting, Sarbanes-Oxley Act, Cash Management, GAAP, Internal Controls, Variance Analysis, General Ledger, Accounting, Cash Flow, Payroll, Human Resources, HRIS, Budgets, Management, Personnel Management, PeopleSoft, Time Management, Policy, Leadership, Process Improvement
Education
Georgia Southern University - College of Business Administration 1994 — 1998
BA, Accounting
Lakeside high
Avaya 2014 - Present
KPMG Advisory Services 2011 - 2013
Commercial Business Advisors, LLC 2009 - 2011
Avaya 2002 - 2009
Schering Plough 1998 - 2002
Skills
Negotiation, Strategy, Telecommunications, Leadership, Business Development, Entrepreneurship, Outsourcing, Sales Operations, Management, Mergers & Acquisitions, Business Planning, Due Diligence, Enterprise Software, International..., Large Deals, Sales & Marketing..., Team Building, Cloud Computing, Strategic Partnerships, Solution Selling
Education
Harvard Business School 2009 — 2009
Advanced Management Program
New York University - Leonard N. Stern School of Business 1998 — 2001
MBA, Finance, Strategic Mgmt, Int'l Business
Pace University - Lubin School of Business 1989 — 1993
BBA, Accounting
AudioCodes August 2009 - Present
Extricom July 2008 - April 2009
3Com Corporation April 2005 - May 2008
Avaya 2000 - 2005
ACT Networks 1998 - 2000
ACC Networks February 1995 - April 1998
Xyplex March 1993 - October 1995
Cabletron January 1990 - December 1992
Boeing 1987 - 1990
Skills
Unified Communications, Telecommunications, WAN, Routing, VoIP, Messaging, Strategic Partnerships, Call Center, Channel, Security, Wireless, Sales Operations, Account Management, LAN-WAN, Start-ups, SIP, Telephony, Enterprise Software, Business Development, Channel Partners, Integration, Networking, CRM, TCP/IP, Sales Management, Management, Business Alliances, Go-to-market Strategy, Sales, Direct Sales, Partner Management, Routers, New Business Development, Salesforce.com, Avaya, IVR, Managed Services, Data Center, Cisco Technologies, Ethernet, IP, Channel Sales, Product Marketing, SIP Trunking, Mobile Devices, Multi-channel Marketing, Product Management, Sales Engineering, Sales Process, SaaS
Education
Green River Community College 1978 — 1982
Associates in Arts
Debt Port Recovery, LLC July 2011 - Present
Tru-Debt, LLC July 2010 - June 2012
Solomon Dean Associates September 2010 - September 2011
Tru-Debt, LLC October 2009 - September 2011
SIMON CHASE ASSOCIATES, LLC 2008 - 2010
Avaya 1999 - 2009
Skills
Organizational..., Financial Planning, Financial Modeling
Education
Georgia Perimeter College 2002 — 2002
Certificate, Medical Billing
Florissant Valley Community College 1976 — 1979
Pre-Law
Don Keach Self Employed December 2008 - Present
Avaya January 2000 - December 2008
Lucent Technologies January 1995 - January 2000
AT&T Paradyne January 1990 - January 1995
AT&T Computer Services January 1984 - January 1990
New England Telephone January 1966 - January 1984
Skills
Avaya, PBX, Telecommunications, Software Installation, Definity, Telephony, T1, Avaya PBX, Unified Communications, TDM, LAN/WAN, Switches, Wireless, Media Gateways, Voice, WAN, Ethernet, Troubleshooting, Telecommunication..., Wireless Networking, DSL, VoIP, Cabling, Networking, Voice Mail, SIP, Servers, IP, CTI, Routers, ISDN, Video Conferencing, IVR, ACD, MPLS, LAN-WAN, Cisco Technologies, Avaya Technologies
Education
Greenville Technical College 2011 — 2011
Johnson and Wales University 1972 — 1977
BS, Accounting /Finance
Avaya July 2015 - Present
Avaya February 2013 - Present
Avaya June 2011 - February 2013
PricewaterhouseCoopers LLP July 2006 - June 2011
PricewaterhouseCoopers LLP September 2003 - June 2006
PricewaterhouseCoopers LLP September 1991 - June 2003
Skills
Revenue Assurance, Auditing, SEC filings, Revenue Recognition, Controllership Functions, Sarbanes-Oxley Act, US GAAP, Accounting, SEC Filings, Internal Controls, GAAP, Assurance, Financial Accounting, CPA
Education
Gonzaga University 1986 — 1991
Bachelor of Business Administration, Accounting
Gonzaga-in-Florence 1988 — 1989
Italian Language and Liberal Arts
JC Waller and Associates April 2004 - Present
Avaya January 2000 - July 2001
AT&T, Lucent, Expanets, Avaya, PM-Telco, SPS 1972 - 2001
Skills
Avaya, VoIP, Unified Communications, Telephony, Telecommunications, Managed Services, Call Center, Solution Selling, Wireless, SIP, Channel, Sales Management, Data Center, Direct Sales, Account Management, Strategic Planning, New Business Development, Cloud Computing, Sales, Vendor Management
Education
Georgia State University 1970 — 1972
B of A, Political Science
Young Harris College 1967 — 1969
Associate of Arts, Liberal Arts
LGS Innovations January 2013 - Present
National Renewable Energy Laboratory September 2009 - January 2013
Avaya Global Services February 2007 - April 2009
Avaya June 1980 - February 2007
NCR 1978 - 1980
Skills
SIP, Telecommunications, Leadership, VoIP, Software Development..., Project Management, Unified Communications, Software Development, Agile Methodologies, Architecture, Product Management, System Architecture, Testing, Management, Software Engineering, Integration, Software Documentation, Program Management, Cloud Computing, Telephony, PMP, Linux, Unix, Scrum, TCP/IP, Shell Scripting, Cross-functional Team..., Windows, Process Improvement, Data Center, IP, Embedded Systems, Systems Engineering, Wireless, Security, Perl, SOA, Technical Leadership, Requirements Analysis, Software Design, Solution Architecture, Solaris, Ethernet, Software Project..., Cisco Technologies, Avaya, Network Architecture, System Deployment, Vendor Management, Architectures
Education
Georgia Institute of Technology 1980 — 1981
MS, Electrical Engineering
Wichita State University 1976 — 1980
BS, Electrical Engineering
NACR March 2011 - Present
Avaya 2004 - 2009
Expanets 2000 - 2004
Lucent Technologies 1996 - 2000
AT&T Network Systems 1990 - 1996
Education
Georgia State University 1994 — 1996
BBA, Computer Information Systems
Avaya Government Solutions December 2004 - Present
Avaya 2004 - 2011
AT&T / Avaya 1999 - 2002
AT&T / Lucent Technologies 1995 - 1999
Education
Georgia State University 1987 — 1987
None, Computer Science
PayPal September 2015 - Present
HBO August 2011 - August 2015
TringApps Inc. January 2009 - August 2015
Avaya January 2010 - July 2011
NJIT September 2007 - May 2008
IPCL January 2006 - June 2006
Skills
Android, Eclipse, XML, HTML 5, HTML, JavaScript, Git, Android Development, Mobile Applications, Subversion, JUnit, REST, Linux, MySQL, iOS development, Agile Methodologies
Education
New Jersey Institute of Technology 2007 — 2008
MS, Computer Science
Gujarat University 2002 — 2006
BE, Information Technology
Good Technology July 2012 - November 2014
Avaya May 2011 - May 2012
PacketMotion February 2010 - May 2011
Nokia January 2006 - June 2009
Nokia October 1999 - December 2005
Xyplex (MRV Communications) 1996 - 1999
Skills
Solution Selling, VoIP, Network Security, Enterprise Software, IP, Security, Strategy, TCP/IP, SIP, Sales Management, Cloud Computing, Contract Negotiation, SaaS, Wireless, Channel, Telecommunications, Leadership, Sales, Go-to-market Strategy, Mobile Devices, Account Management, Team Management, Negotiation, Telco, International Sales, Marketing, Pre-sales, Product Management, Virtualization, Managed Services, Product Marketing, Salesforce.com, Mobile Communications, Mobile Technology, Network Architecture, Management, Channel Partners, Strategic Partnerships, Data Center, Unified Communications, Professional Services, Partner Management, Start-ups, Business Alliances, Mobile Applications, Sales Process, Direct Sales, CRM, Storage, Sales Enablement
Education
University of South Carolina 1989 — 1993
BSEE, Electrical & Computer Engineering
Georgia Institute of Technology 1990 — 1991
BSEE, Electrical Engineering
Avaya 2014 - Present
Avaya April 2012 - March 2014
Avaya June 2011 - July 2012
Avaya April 2010 - June 2011
Nortel March 2009 - April 2010
Nortel January 2007 - March 2009
Nortel 2005 - 2006
Nortel July 1998 - 2005
Skills
Telecommunications, Wireless, Vendor Management, Unified Communications, VoIP, Customer Service, Managed Services, IP, Service Delivery, Integration, Telephony, Cross-functional Team..., Technical Support, Process Improvement, Strategy, Leadership, Management, Project Management
Education
Georgia Institute of Technology 1993 — 1998
Industrial Engineering
AVST January 2015 - Present
Strategic Products & Services February 2007 - December 2014
Avaya January 2005 - February 2007
Expanets February 2001 - December 2003
Lucent Technologies March 1998 - February 2001
Arch Communications 1996 - 1998
Skills
Unified Communications, Enterprise Software, Wireless, New Business Development, Managed Services, Solution Selling, Telecommunications, Cloud Computing, Call Center, Cisco Technologies, Avaya, IP, Direct Sales, Professional Services, SaaS, Video Conferencing, Integration, Strategic Partnerships, Microsoft Technologies
Education
Grand Valley State University 1992 — 1996
Bachelor of Science (BS), Industrial and Organizational Psychology
Kalamazoo College 1991 — 1992
Medicine
State of Georgia February 2010 - Present
Avaya December 2007 - January 2009
Avaya January 2006 - December 2007
AGL Resources 2001 - 2005
GE Capital December 1997 - February 2001
Education
Grand Canyon University 2009 — 2011
Bachelors, Business Administration
Texas A&M University-Commerce 1979 — 1984
Qology Direct November 2014 - Present
The Home Depot December 2011 - October 2014
Donnelly Communications, Inc. January 2010 - June 2011
CGS (Computer Generated Solutions) May 2007 - April 2009
All Grown Up, Inc. January 2006 - April 2007
Avaya May 2005 - April 2007
Bank of America, Inc. January 2003 - May 2005
Bank of America, Inc. January 2001 - January 2003
Bank of America, Inc. April 1999 - January 2001
Carlson Wagonlit Travel March 1997 - April 1999
Skills
Workforce Management, Customer Interaction..., Customer Value..., Customer Centricity, Customer Data..., Metrics Definition, Complexity Management, Operational Strategy, Lean Sigma, Capacity Development, Decentralization, Centralization, Continuous Improvement, 5 Why, Ishikawa, Pareto, ANOVA, Measurement System..., Six Sigma, Cost Reduction, Customer Satisfaction, Team Building, Coaching, Leadership, Call Centers, Customer Value, Strategy, Change Management, Process Improvement, Outsourcing, Training, Management, Team Leadership, Customer Experience, Operations Management
Education
Greenville Technical College 2005 — 2006
Drake College of Business - New York 1987 — 1988
Reliant Technology January 2011 - Present
Verizon Business April 2006 - January 2011
Avaya 2004 - 2006
Expanets 2000 - 2004
AT&T/Lucent Technologies July 1993 - March 2000
AT&T 1988 - 1993
Skills
Cisco, Storage, SAN, NetApp, Storage Area Networks, Solution Selling, Consultative Selling, Channel, VoIP, Data Center, Direct Sales, Virtualization, Channel Management, Unified Communications, Managed Services, Sales Management, Disaster Recovery, Account Management, Sales Process, Telecommunications, Salesforce.com, New Business Development, VMware, Call Center, Switches, LAN/WAN, Lead Generation, Team Leadership, Customer Relations, Team Building, Vendor Management, SMB, Telephony, Avaya, Resellers, Channel Sales, Storage Virtualization, Storage Solutions, Brocade, Enterprise Storage, Customer Service, Selling, Cloud Computing, Cisco Technologies, SaaS, Channel Partners, Wireless, Sales Operations, Strategy, CRM
Education
Nova Southeastern University 1998 — 2000
MBA, Business
Georgia Southern University 1983 — 1987
BA, Geology/Geography
Egnyte November 2014 - Present
Dheemtana August 2006 - Present
Good Technology November 2013 - November 2014
Avaya June 2010 - October 2013
Arada Systems September 2006 - May 2010
Cisco Systems July 2000 - August 2006
Additional Professional Experience May 1998 - June 2000
Skills
Product Management, Wireless, Telecommunications, SaaS, Cloud Computing, Enterprise Software, Product Marketing, Unified Communications, Go-to-market Strategy, Linux, Routing, New Business Development, Cross-functional Team..., Pre-sales, Agile Methodologies, Product Development, Embedded Systems, Leadership, Product Strategy, Alliance, Start-ups, Product Launch, Strategic Partnerships, Virtualization, Mobile Devices, Management, Mobile Applications, IP, Business Strategy, Technology Start-up, WiFi, Mobile Technology, Networking, Collaboration
Education
University of Southern California
MS, Computer Engineering
University of California, Berkeley
None, Corporate Finance
Gujarat University
BS, Electronics and Communications
Paradies (Airport Concessions) 2015 - Present
Arby's Restaurant Group, Inc. 2013 - February 2015
Carter's OshKosh B'gosh 2013 - 2013
Dollar General 2011 - 2012
Starbucks Coffee Company 2006 - 2010
The Home Depot 2002 - 2006
Rapidigm 2001 - 2002
GlobalSource IT 2001 - 2001
Avaya 1999 - 2001
Lucent Technologies 1997 - 1999
Skills
Facilities Management, Construction Management, Lease Administration, Project Management, Capital Budgeting, Commercial Facilities, Multi-unit Retail..., Lease Documentation, Corporate Real Estate, SAP, Project Bidding, Scopes Of Work, Store Operations, P&L Analysis, Vendor Management, Team Building, Cross-functional Team..., Business Process..., System Testing, System Deployment, Renovation, Restaurants, Retail, Budgets, Process Scheduler, Leadership, Contract Management, Construction
Education
Georgia Southern University
Business Administration
Mercer University
Political Science
University of Southern California
HealthVerity January 2015 - Present
Candidate.Guru December 2014 - Present
Dialogic October 2014 - December 2014
Dialogic Inc. September 2012 - September 2014
Dialogic January 2012 - September 2012
Dialogic November 2009 - January 2012
Dumont Partners September 2008 - November 2009
Avaya Inc May 2004 - August 2008
Avaya March 2003 - May 2004
Norgate Partners January 2001 - February 2003
Skills
Business Alliances, Business Strategy, Strategic Planning, Acquisition Integration, Partnerships, Strategic Partnerships, Go-to-market Strategy, Product Management, Start-ups, Mergers, Telecommunications, Cross-functional Team..., Mobile Devices, Business Development, E-commerce, Integration, Management, Marketing Strategy, Strategy, Wireless, Entrepreneurship, Mergers & Acquisitions, Venture Capital, VoIP, Leadership, Corporate Development
Education
Harvard Business School 1993 — 1995
MBA, General Management
University of Pennsylvania 1985 — 1989
BA, History
Oridion Medical August 2011 - July 2012
Tobii ATI July 2010 - August 2011
GN Netcom August 2007 - February 2009
Marketing Consultant at Hologic, Image Stream and ONI 2003 - 2007
Siemens Medical 2002 - 2003
iConverse 2000 - 2001
Avaya 1998 - 2000
Lucent 1998 - 2000
3Com 1995 - 1998
Skills
Public Relations, Product Marketing, Lead Generation, Online Marketing, Process Improvement, Start-ups, Strategic Partnerships, Advertising, Marketing..., Marketing Communications, Web Analytics, Marketing, Trade Shows, Management, Sales Process, Internal & External..., Leadership, Corporate Communications, Social Media, Strategic Planning, Market Analysis, Marketing Management
Education
State University of New York at Buffalo 1978 — 1980
Masters, Public Administration
Gonzaga University School of Law 1975 — 1977
State University of New York at Buffalo 1972 — 1975
Bachelor of Arts (BA), Political Science and Government
Amadeus IT Group January 2015 - Present
Avaya May 2014 - September 2014
Georgia State University August 2013 - April 2014
Avaya December 2008 - July 2013
Skills
Java, Servlets, Spring MVC, Hibernate, Databases, Web Development, C, C++, C#, Linux, SIP, IP, VoIP, H.323, ISDN, Avaya, Avaya Technologies, WebDev, Spring Framework, Telecommunications, JSP, Unified Communications, TCP/IP, Requirements Analysis
Education
Georgia State University
Masters, Computer Science, 4.0/4.0
Jawaharlal Nehru Technological University 2004 — 2008
Bachelor of Technology (B.Tech.), Computer Science, 9.1/10
Avaya March 2015 - Present
IBM June 2012 - March 2015
Verizon Business March 2007 - February 2011
Source INC June 2006 - March 2007
Expanets/Avaya January 2001 - November 2003
Skills
Unified Communications, VoIP, Avaya, Sales Engineering, Cisco Technologies, Telecommunications, Telephony, SIP, Telepresence, Pre-sales, Cloud Computing, Contact Centers, Solution Architecture, WAN, Network Architecture, IP, MPLS, Solution Selling, Wireless, SIP Trunking, Strategic Planning, SaaS, Network Design, Voice Mail, IVR, Managed Services, Integration, Unified Messaging, Virtualization, TDM, Video Conferencing, Team Leadership, Project Management, Collaboration Solutions, Technology Solutions, Infrastructure, Customer Service, Call Centers, Selling, Ethernet, Data Center, LAN-WAN, QoS, Technical Support, Call Center, Customer Relations, PBX, Solution Implementation, Information Security, Information Security...
Education
Hallmark University 2012 — 2015
Bachelor's Degree, Information Systems (minor Cyber Security), 3.91
Vatterott College 2000 — 2001
Associate of Arts and Sciences (A.A.S.), System Engineering and Networking
US Foods October 2011 - December 2012
Gavilan Peak Sports Grill (Part-Time) July 2010 - July 2011
Avaya September 1987 - March 2009
Sperry Flight Systems 1983 - 1987
Skills
Telecommunications, VoIP, Telephony, IP, Avaya, Unified Communications, TCP/IP, Wireless, Switches, Routing, Software Installation, Troubleshooting, Disaster Recovery, Servers, Data Center, Fiber Optics, Help Desk Support
Education
Avaya Corporate 1987 — 2009
No degree, skilled technical training, Telecommunications
Glendale Community College 1982 — 1983
n/a, Business/Fire Science
Arizona Institute of Business Technology 1979 — 1980
n/a, Computer Science
Avaya June 2015 - August 2015
WedinStyle June 2014 - August 2014
VTV June 2013 - August 2013
VTV June 2012 - August 2012
Skills
Social Media, Public Relations, Social Media Marketing, Microsoft Office, Editing, Public Speaking, Social Networking, Marketing, Event Planning, Advertising, Customer Service, Microsoft Excel, Leadership, Research, PowerPoint, Microsoft Word, Strategic Planning, Nonprofits
Education
University of California, Berkeley 2014 — 2016
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Glendale Community College 2013 — 2014
Thornton Academy 2010 — 2012
Diploma
Rutgers University August 2015 - Present
Doris Duke Charitable Foundation 2001 - 2015
Avaya 1999 - 2001
Avaya 1998 - 1999
Lucent Technologies - Microelectronics Division 1996 - 1998
Lucent Technologies - Microelectronics Division 1994 - 1998
AT&T 1977 - 1994
Skills
Grants, Program Management, Strategic Planning, Nonprofits, Project Management, IT Strategy, Global IT Operations, Sales & Marketing..., Business Strategy, Business Process..., Fortune 100, Strategic Human..., Product Management, Manufacturing Systems, ERP Implementations, Museums, Business Continuity..., Sales Operations, Outsourcing, Management Consulting, Fundraising, Philanthropy, Program Development, Governance, Information Management, Sustainability, Grant Writing, Analysis, Enterprise Software, Strategy, Cloud Computing, Management, Leadership
Education
Harvard University, John F. Kennedy School of Government 2010 — 2010
Executive Education Certificate, Leadership Decision Making
Harvard Business School 1995 — 1995
Executive Education Certificate, Delivering Information Services
University of Pennsylvania 1993 — 1995
EMTM (MSE), Technology management, business management, information technology
Randolph-Macon Woman's College 1973 — 1977
Bachelor’s Degree, Biology, Economics
Avaya April 2015 - Present
Zones, Inc. November 2014 - April 2015
Zones April 2011 - December 2014
Banana Republic January 2006 - April 2011
Exotic Metals Forming Co LLC June 2008 - September 2010
Skills
Sales, Sales Process, Enterprise Software, Solution Selling, Account Management, Direct Sales, Sales Operations, Sales Management, New Business Development, Marketing, Lead Generation, Customer Service, Team Leadership, Salesforce.com, Management, SaaS, Retail, Disaster Recovery, Data Center, Business Development, Networking, VMware, Virtualization, Contract Negotiation, Negotiation, Cold Calling, Frugal Living, Teeth Whitening, Cloud Computing, Strategic Partnerships, Channel Partners
Education
Green River Community College 2008 — 2010
Information Technology - CCNA
Auburn Riverside High School 2004 — 2008
Diploma, Computer Science
Thomas Eye Group, PC July 2012 - June 2015
Thomas Eye Group, PC July 2011 - July 2012
Thomas Eye Group, PC November 2005 - July 2011
Avaya 2000 - 2005
CIGNA Healthcare 1992 - 1997
Skills
Human Resources, Practice Management, Ophthalmology, Benefits Administration, Revenue Cycle, Operations Management, Pediatric Ophthalmology, Employee Relations, Leadership, Strategic Planning, Payroll, Employee Benefits, Hospitals, Management, Recruiting, Accounts Payable, HIPAA, Medical Billing, Healthcare Management, FMLA, Office Management, New Hire Orientations, Medicine, Healthcare, EMR, Training
Education
Kennesaw State University
Human Resource Management, SHRM, HUMAN RESOURCE MGMT. CERTIFICATE, 2010
Georgia State University 1999 — 2002
Bachelor of Applied Science (BASc), Human Resources Management and Services
Cisco April 2009 - Present
Avaya November 2004 - June 2008
Avaya 2000 - 2008
Lucent Technologies January 1996 - January 2000
Skills
Product Management, Process Improvement, Six Sigma, Project Management, Strategy, Management, Leadership, PMP, SDLC, Program Management, Telecommunications, Cross-functional Team..., Unified Communications, VoIP, Manufacturing, Vendor Management, Managed Services, PMO, Project Portfolio..., Business Process...
Education
The George Washington University 1995 — 1996
Masters Certificate, Project Management
Pace University 1983 — 1984
~1/3 finished, Masters of Business Administration
Georgia Institute of Technology 1971 — 1975
Bachelor, Civil Engineering
Hewlett-Packard March 2014 - Present
Hewlett-Packard February 2013 - March 2014
Westcon December 2010 - September 2012
PM Telco July 2006 - December 2010
Avaya September 2000 - July 2001
Lucent 1997 - 2000
AT&T 1996 - 1997
AT&T 1995 - 1996
AT&T 1990 - 1994
AT&T February 1988 - January 1990
Skills
Telecommunications, VoIP, Solution Selling, Social Media, Training Delivery, Team Management, Unified Communications, Avaya, Sales Engineering, Leadership, Direct Sales, Sales Management, SIP, Call Center, Sales, Training, IP, Wireless, CRM, Management, Channel, Sales Process, Sales Operations, Telephony, Managed Services, Networking, Video Conferencing, Channel Partners, Strategy, Cloud Computing, Call Centers, Pre-sales, Product Marketing, Partner Management, Sales Channel..., Channel Account..., Business Planning, Recruiting, Vendor Management, Account Management, Salesforce.com, Relationship Management
Education
Gordon College 1974 — 1978
BA, Foreign Languages/Education
Universidad Complutense de Madrid 1977 — 1977
Spanish
Ipswich High School 1970 — 1974
Best Buy August 2015 - Present
MNsure April 2013 - March 2014
State of Minnesota May 2011 - October 2012
Coldwell Banker Burnet November 2010 - May 2011
JetBlue Airways June 2010 - November 2010
Phoenix Life Insurance Company August 2009 - June 2010
Avaya June 2008 - August 2009
Avaya GlobalConnect May 2006 - December 2007
Skills
User Acceptance Testing, Test Planning, Business Analysis, Gap Analysis, Visio, Microsoft SQL Server, Mercury Test Tools, IBM Rational Tools, Rules Engines, End User Training, Acceptance Testing, WCAG 2.0 standards, Production Support, Process Improvement, Process Management, Vendor Relationships, COTS Integration, Quality Assurance, Web Applications, Requirements Analysis, Integration, Management, Testing, Vendor Management, Business Requirements, SDLC
Education
University of St. Thomas 2008 — 2010
Master's degree
Guru Nanak Dev University
Bachelor's degree
Ellucian 2015 - Present
Lanyon 2013 - 2014
Avaya 2011 - 2013
EMC Corporation 2003 - 2011
Kemper Corporation 2001 - 2003
Xcelerate 1999 - 2001
Cadence Design Systems 1993 - 1999
Skills
Strategy, Business Intelligence, Enterprise Software, Consulting, Cloud Computing, Security, E-commerce, Sales Management, Salesforce.com, Cloud Applications, Executive Management, Big Data Analytics
Education
Harvard Business School
Executive Education
Rollins College
MBA, Finance, Operations
University of Florida
BS, Engineering
University of Florida
MS, Engineering
Cisco October 2013 - Present
Cisco Systems November 2010 - October 2013
Cisco Systems December 2005 - November 2010
Avaya September 2004 - December 2005
NextiraOne September 2001 - September 2004
Netigy 1998 - 2001
SBC Data Com (PBNI) June 1997 - December 1998
Madge Networks 1990 - 1997
Skills
Channel Strategy, PaaS, Resellers, Negotiation, Product Launch, Go-to-market Strategy, Channel, SaaS, Cloud Computing, Business Alliances, Strategic Partnerships, Business Development, Enterprise Software, Strategy, Managed Services, Professional Services, Start-ups, Channel Partners, Data Center, Solution Selling, Cross-functional Team..., CRM, Management, Leadership
Education
Harvard Business School 2003 — 2009
Executive Education Programs
Kingston University 1986 — 1990
BSc (Honors)
UCLA Anderson School of Management
Executive Education
Advanced Diagnostic EngineerAvayaJune 2008 - September 2014
Avaya April 2000 - April 2008
Alcatel-Lucent February 1997 - January 2000
Skills
VoIP, Telephony, SIP, Avaya, H.323, IP, Telecommunications, TCP/IP, Wireless, Unified Communications, Media Gateways, VxWorks, Ethernet, SS7, H.248, Pre-sales, RTP, BGP, Linux, Switches, Integration, Network Architecture, QoS, Mobile Devices, CTI, WAN, Network Engineering, MPLS, Managed Services, IVR, Routing, Unix, SNMP, Call Center, Cloud Computing, LAN-WAN, Cisco Technologies, ClearCase, TDM, Wireless Networking, ISDN, Routers, Embedded Systems, Contact Centers, Network Design, Avaya Technologies
Education
Gujarat University
Bachelor's degree, Business Administration with Accounting and Computer Science
The Chubb Institute
Client/Server Application Development Diploma
Kurmi Software November 2013 - Present
Twin City Technology, Inc. October 2003 - Present
Verizon Enterprise Solutions July 2012 - September 2013
Excel Systems, Inc. 2002 - 2003
Avaya 2000 - 2003
Lucent Technologies 1999 - 2000
Lucent Technologies 1997 - 1999
AT&T 1989 - 1997
Skills
Telephony, TDM, Managed Services, Messaging, Multi-site, VoIP, SIP, Hosted Services, Databases, Distributed Systems, Communication Systems, H.323, Unified Communications, PBX, ISDN, IP, IP PBX, SIP Trunking, RTP, Avaya, Asterisk, Unified Messaging, Media Gateways, UC, IVR, Telecommunications, Hosted VoIP, Cloud Computing, CTI, ATM, PSTN, Colocation, TCP/IP, PRI, Voice Mail, Call Recording, Ethernet, DSL, WAN, Collocation, Customer Service, Networking, MPLS, Sales Engineering, T1, LAN-WAN, CRM, Co-location
Education
Gustavus Adolphus College
BA, Economics & Business, Psychology
Netsync Network Solutions February 2014 - Present
Avaya December 2012 - February 2014
Avaya April 2011 - November 2012
Sutherland Global Services February 2007 - March 2011
Combined Insurance August 2005 - January 2008
Hartwick College November 2003 - May 2005
Skills
Telecommunications, Training, Call Center, Sales, VoIP, CRM, Direct Sales, Unified Communications, Sales Management, Solution Selling, Cold Calling, Avaya, Managed Services, Account Management, Windows, Sales Operations, Wireless, Customer Service, Telephony, Salesforce.com, Microsoft Excel, Outlook, Call Centers, Social Media, Microsoft Office, Sales Process, Channel Sales..., Change Management, Video Conferencing, Forecasting, Service Delivery, Vertical Marketing, Anthropology, Business Development, Business Performance..., Customer Satisfaction, Contact Centers, SIP Trunking, Talent Pipelining
Education
Hartwick College 1998 — 2002
BA, Business/ Cultural Anthropology
State University of New York College at Brockport 2002 — 2002
Forensic Anthropology
Ipitombi January 2011 - Present
Great Place to Work®Institute July 2010 - December 2010
InterFAX January 2007 - December 2009
Glusman, Chowers, Broid Law Firm January 2005 - January 2008
Glusman, Chowers, Broid Law Firm August 1998 - December 2004
Avaya 2003 - 2004
Yigal Arnon & CO. Law Firm March 1997 - March 1998
Education
Golden Gate University 2008 — 2010
MA Industrial-Organizational Psychology
Tel Aviv University 1997 — 1998
LL.M Degree in Commercial Law, commercial
Tel Aviv University 1993 — 1997
LL.B
Tempur-Pedic April 2013 - Present
Baldrige Performance Excellence Program June 2011 - Present
NewTown Truffiere March 2011 - Present
QBE Consulting LLC March 2011 - April 2013
Microsoft Corporation October 2006 - February 2011
Avaya October 2005 - October 2006
Washington Mutual 2003 - 2005
General Electric, Employers Reinsurance Corporation 2001 - 2003
General Electric Appliances 1999 - 2001
General Electric Appliances 1997 - 1999
Skills
Six Sigma, Operational Excellence, SDLC, Process Improvement, Business Process..., Process Management, Data Quality, Business Process Mapping, Vendor Management, Business Process..., Process Engineering, Business Process..., Management, Business Strategy, Cross-functional Team..., Black Belt, Leadership, Change Management, Business Process
Education
Purdue University 1990 — 1994
Master of Science (MS), Industrial Engineering
Georgia Institute of Technology 1982 — 1988
BIE, Industrial Engineering
Avaya 2006 - Present
Centennial Communications 2003 - 2006
NUI Corp. (now AGL Resources) 1998 - 2003
Skills
Financial Reporting, Sarbanes-Oxley Act, SEC filings, XBRL, US GAAP, Essbase, Hyperion Enterprise, Accounting, Financial Analysis, Mergers, Process Improvement, Financial Accounting, Microsoft Excel, Microsoft Word, PowerPoint, Lawson General Ledger, PeopleSoft, Sarbanes-Oxley, Mergers & Acquisitions, Variance Analysis, SEC Filings, Telecommunications, General Ledger, Auditing
Education
Gettysburg College 1985 — 1989
Management - Accounting and Finance
Invetech, a Danaher Company September 2013 - Present
dw Proof 2009 - August 2013
Avaya 2006 - 2008
Avaya 2004 - 2006
Avaya 2002 - 2004
Avaya 2000 - 2002
Lucent Technologies 1998 - 2000
Lucent Technologies 1997 - 2000
AT&T International 1994 - 1996
AT&T International 1990 - 1994
Skills
Strategy, Strategic Partnerships, Product Marketing, Cross-functional Team..., Enterprise Software, Marketing Strategy, Marketing, Management, Leadership, Program Management, Demand Generation, Customer Insight, Project Planning, International Sales, Global Marketing, Product Management, Competitive Analysis, Go-to-market Strategy
Education
New York University - Leonard N. Stern School of Business 1998 — 2000
Executive MBA, International Business
EHSAL Management School 1994 — 1995
Postgraduate Marketing, Marketing
Ghent University 1986 — 1990
Bachelor Degree, Bachelor of Sciences in Economics
Avaya December 2009 - Present
Nortel Networks April 2000 - December 2009
AFL Telecommunications 1998 - 2000
OFS 1995 - 1998
Distribution Services 1989 - 1996
Unit Distribtion 1986 - 1989
Skills
Telecommunications, Unified Communications, Cloud Computing, VoIP, Managed Services, Leadership, Business Development, IP, Wireless, Ethernet, Pre-sales, Solution Selling, Management, Product Management, SIP, MPLS, Security, Proposal Writing, Channel Partners, Professional Services, Sales, Sales Process, Call Centers, Data Center, Telephony, RFP, Go-to-market Strategy, Project Management, Cross-functional Team..., Enterprise Software, Team Leadership, Sales Operations, Program Management
Education
DeVry
Georgia State University
Avaya June 2013 - Present
Avaya Client Services January 2007 - May 2013
Avaya, Inc (Avaya Managed Services) January 2001 - December 2006
Clarkston Consulting / Emerald Solutions 1999 - 2001
Sabre Airline Solutions 1997 - 1999
Sabre Decision Technologies 1994 - 1997
SITA 1992 - 1994
Skills
Project Delivery, Cross-functional Team..., Project Portfolio..., IT Strategy, Professional Services, Program Management, PMO, Software Project..., Agile Project Management, Agile, Scrum, SDLC, Change Management, Resource Management, Release Management, Team Management, Requirements Management, Vendor Management, Outsourcing, Software Development, IT Service Management, Telecommunications, Integration, Agile Methodologies, Enterprise Software, Service Delivery, CRM, Project Management, Management, Requirements Analysis, Leadership, PMP, Project Planning, Solution Architecture, IT Operations, System Deployment, Enterprise Architecture, Consulting, Cloud Computing, Managed Services, Product Management
Education
Georgia State University
Information Systems Mgmt
Institute of Science and Technology, Calcutta Unversity
MS, Computer Science
Jadavpur University
BSEE, Electronics & Telecomm Engineering
Avaya January 2010 - Present
Dell March 2004 - January 2010
Polycom August 2002 - March 2004
AvantGo June 2000 - August 2002
Hughes Space and Communications June 1991 - December 1998
Skills
Product Management, SaaS, Mobile, Product Strategy, Product Marketing, Strategic Planning, Competitive Analysis, Management, New Business Development, Business Strategy, Start-ups, Product Development, Telecommunications, Cross-functional Team..., Mobile Devices, Strategic Partnerships, Program Management, Business Development, Go-to-market Strategy, Strategy, Software Development, Cloud Computing, Enterprise Software
Education
Harvard Business School 1998 — 2000
MBA
Massachusetts Institute of Technology 1994 — 1996
MS, Aerospace
Massachusetts Institute of Technology 1990 — 1994
BS, Mechanical Engineering
DHL May 2013 - January 2015
Grunenthal Latin America May 2011 - May 2013
Stanley Black & Decker , Inc. April 2008 - May 2011
NexGen Advisors LLC May 2007 - May 2011
Towers Perrin May 2006 - May 2007
hertz 2006 - 2007
hertz 2006 - 2007
Lucent Technologies March 1997 - May 2006
Avaya 2000 - 2001
Sharp Electronics 1989 - 1996
Skills
Talent Management, Organizational..., Performance Management, Change Management, Leadership Development, Succession Planning, Organizational Design, Mergers, Employee Relations, Employee Engagement, Human Resources, HR Consulting, Coaching, Business Strategy, Recruiting, Management Consulting, Strategic Planning, Organizational..., Talent Acquisition, HR Transformation, Workforce Planning, Employee Benefits, HR Policies, Deferred Compensation, Employment Law, Global Compensation, Leadership, Management, Mergers & Acquisitions, Personnel Management, Project Planning, Strategy, Training, Employee Management, Strategic HR
Education
Harvard Business School 2009 — 2009
Executive Education
Farleigh Dickinson University 2004 — 2005
MBA
AT&T August 2009 - Present
Toastmasters International July 2009 - Present
Empowering Today's Professionals July 2008 - February 2012
Georgian Court University August 2010 - December 2010
InfoExperts November 2008 - August 2009
Avaya December 2005 - October 2008
SysFour Solutions LLC 2002 - December 2005
Lucent Technologies 1999 - 2001
METAMOR (formerly COMSYS) 1997 - 1999
COMSYS (formerly Regal Data Systems) 1987 - 1997
Skills
Linux, SQL, Unix Shell Scripting, MySQL, Subversion, Databases, ClearCase, Windows, Ant, Java, Groovy, Jenkins, Hudson, Selenium Testing, NetBeans, Bash, Puppet, JUnit, JDBC, Unix, C/C++, Technical Presentations, Public Speaking, Solaris, XML, Agile Methodologies, Software Development, SOAP, Oracle, Perl, Eclipse, FindBugs, Glassfish, Bugzilla, Scrum, C, Shell Scripting, Software Engineering, UML, Tomcat, TCP/IP, Testing, SOA, Visio, Toastmasters, Web Applications, Test Automation, Python, C++, Requirements Analysis
Education
Georgian Court University 2005 — 2010
MA, Mathematics
New Jersey City University
BA, Mathematics
Automic Software June 2013 - Present
ORSYP December 2013 - April 2014
BMC Software October 2008 - December 2013
BlueNote Networks December 2005 - May 2008
Avaya August 2004 - December 2005
Cetacean Networks April 2003 - June 2004
Convergent Networks June 2000 - January 2003
Nortel June 1998 - June 2000
Bay Networks November 1994 - June 1998
Wellfleet Communications October 1994 - November 1994
Skills
Product Management, Enterprise Software, Cloud Computing, SaaS, Go-to-market Strategy, Product Marketing, Solution Selling, Management, Program Management, IP, Network Performance..., Network Optimization, System Performance, Capacity Management
Education
Mississippi State University - College of Business and Industry 1977 — 1977
BS
Georgia State University - J. Mack Robinson College of Business 1975 — 1976
Georgia Institute of Technology 1970 — 1975
Microsoft February 2013 - Present
Microsoft May 2008 - February 2013
Microsoft May 2006 - May 2008
Avaya 2003 - 2006
Nokia 2002 - 2002
Hewlett-Packard Labs 2000 - 2000
Skills
Big Data, Machine Learning, Product Management, Program Management, MapReduce, R Programming, Agile Methodologies, Software Development, Mobile Applications, Software Design, Distributed Systems, Human Computer..., Scalability, Algorithms, Enterprise Software, Web Services, SaaS, HTML5, JQuery, Scrum, Analytics, Software Engineering, Agile Project Management
Education
Georgia Institute of Technology 2000 — 2003
MS, Computer Science
University of Mumbai
Bachelor of Engineering (BEng), Computer Engineering
Oracle January 2015 - Present
Genesys April 2013 - November 2014
eGain Communications Corporation March 2011 - April 2013
TOA Technologies May 2010 - March 2011
Data-Com Telecommunications January 2009 - May 2010
Avaya Inc. November 2008 - December 2008
Avaya July 2004 - October 2008
cMango 2004 - 2005
MRO Software 2002 - 2003
Remedy May 1997 - March 2002
Skills
Relationship Management, SaaS, Cloud Computing, Channel, Enterprise Software, Solution Selling, Professional Services, Leadership, Strategy, Business Intelligence, CRM, Lead Generation, Salesforce.com, Direct Sales, Software Industry, Account Management, Integration, Sales, Strategic Partnerships, Strategic Planning, Business Development, Selling, Business Alliances, Channel Partners, Mobile Devices, Management, New Business Development, Sales Process, Pre-sales, Sales Management, Sales Operations, Outsourcing, Management Consulting, Managed Services, Go-to-market Strategy, Unified Communications
Education
Golden Gate University 1981 — 1984
Masters, Marketing
San Francisco State University 1978 — 1981
BS, Marketing
Lowell High School 1971 — 1976
Graduated, Business
Harris County Sheriff's Office January 2009 - Present
Avaya October 2003 - October 2006
Avaya October 2001 - October 2003
Alcatel-Lucent June 1998 - September 2001
Skills
Leadership, Outsourcing, Strategy, Team Leadership, Telecommunications, Strategic Planning, Sales, Sales Management
Education
Sam Houston State University 2010 — 2014
Master of Science (MS), Criminal Justice/Law Enforcement Administration
Golden Gate University 1985 — 1989
MBA, International Business
University of San Francisco 1979 — 1984
Bachelor's degree, Business Administration and Management, General
Cox Enterprises January 2005 - Present
Cross Telecom November 2003 - December 2004
Avaya January 2001 - November 2003
Avaya January 1999 - December 2000
Lucent Technologies January 1996 - December 1998
AT&T January 1985 - December 1995
Skills
Telecommunications, Wireless, Vendor Management, Call Center, Consultative Selling, Selling, Managed Services, Unified Communications, Call Centers
Education
Harding University 1975 — 1979
BA, Political Science
Apple Valley High
Avaya August 2014 - Present
, October 2013 - August 2014
AT&T March 2012 - August 2014
Verizon October 2013 - December 2013
MarineMax Corporation December 2012 - February 2013
AT&T Business Integrated Solutions (BIS) May 2010 - April 2012
AT&T February 2009 - May 2010
AT&T September 2003 - February 2009
AT&T January 2003 - September 2003
AT&T January 2002 - January 2003
Skills
Boating, Sailing, Seamanship, Account Management, Telecommunications, Wireless, VoIP, Unified Communications, Managed Services, Solution Selling, IP, MPLS, Telephony, Sales Management, Call Center, DSL, T1, Direct Sales, Cloud Computing, Team Building, Frame Relay, Team Leadership, Co-location, SIP, Contract Negotiation, Customer Satisfaction, Sales, Sales Process, Networking, Network Design, ATM networks, Forecasting, Private Line, Telecommunication..., Ethernet, WAN, Strategy, Call Centers, Disaster Recovery
Education
Georgia Institute of Technology 1975 — 1978
Bachelor of Science, Industrial Management
AT&T 1981 — 2008
Management, Telecommunications
Avaya October 2013 - Present
Avaya October 2006 - September 2013
Avaya October 2004 - September 2006
Avaya October 2001 - September 2004
Lucent Technologies Japan, LTD. October 1999 - September 2001
Lucent Technologies 1998 - September 1999
AT&T 1998 - 1998
Skills
Strategic Alliances, New Business Development, Sales Management, Direct Sales, Channel, Sales Operations, Go-to-market Strategy, Contract Negotiation, Solution Selling, Sales Enablement, Business Alliances, Enterprise Software, Unified Communications, VoIP, VDI, Virtualization, Cloud Applications, Call Center, Managed Services, Professional Services, Global Alliances, Global Account..., International Sales
Education
Harvard Business School
Program for Global Leadership
Wittenberg University 1986 — 1990
BA, Business Administration
Hewlett-Packard November 2014 - Present
Avaya 2010 - Present
Avaya 2007 - 2010
Mitel 1998 - 2006
Mitel 1991 - 1998
C.T.G Inc. (British Telecom Company) 1984 - 1991
Skills
IP, CRM, VoIP, Management, Telephony, Telecommunications, Managed Services, Service Delivery, Avaya, Technical Support, Team Building, Call Centers, SIP, Unified Communications, Cloud Computing, Contact Centers, ACD, Mobile Devices, Vendor Management, Wireless, LAN-WAN, TDM, ITIL, TCP/IP, QoS, H.323, Customer Satisfaction, Leadership, Networking, Product Management, Channel Partners
Education
Georgian College 1981 — 1984
Mechanical Engineering Technician Diploma
SITA January 2008 - Present
CompuCredit 2005 - 2007
Georgia Department of Transportation 2001 - 2005
Lucent Technologies 1998 - 2001
Avaya 1998 - 2001
US Small Business Administration 1994 - 1998
Skills
Certified Scrum Master..., Software Project..., PMO, PMP, Agile Methodologies, Agile Project Management, Information Technology, Requirements Gathering, Project Portfolio..., SDLC, Software Development..., Scrum, Resource Management, Vendor Management, Project Delivery, Project Management, Requirements Analysis, Integration, PMI, IT Strategy, Enterprise Architecture, MS Project, CMMI, Requirements Management, ITIL, Governance, PMBOK, Waterfall, Program Management, Business Analysis, Visio, Business Process, Business Process..., IT Management, IT Service Management, Process Improvement
Education
Georgia State University 1991 — 1995
MBA, Finance
Vanderbilt University 1984 — 1988
ba, math
A Better Chance Alumni
Avaya July 2014 - Present
Newt Global February 2014 - June 2014
IBM September 2008 - July 2013
IBM June 1998 - July 2013
City of Austin November 2009 - November 2010
IBM August 2004 - September 2008
IBM July 2000 - August 2004
IBM June 1998 - July 2000
Skills
Strategy, Windows 7, SaaS, Business Analysis, Business Process..., Unix, Teaching Adults, Program Management, Test Automation, Agile Methodologies, Quality Assurance, Software Engineering, XML, SDLC, Access, TCP/IP, Management, JavaScript, Change Management, Analytics, PMP, Java, Team Building, Project Management, Integration, Testing, Cloud Computing, Leadership, Security, University Teaching, Marketing, Linux, Scrum, Software Development, Software Project..., Enterprise Architecture, Team Leadership, Process Improvement, Eclipse, Requirements Analysis, Six Sigma, Web Development, Computer Network..., Business Strategy, Business Process, Visual Basic, Wireless Networking, System Administration, Microsoft Office, Microsoft SQL Server
Education
Texas Woman's University 2013 — 2016
Doctor of Philosophy (Ph.D.), Family and Consumer Sciences/Human Sciences
St. Edward's University 2002 — 2004
Master's degree, Computer/Information Technology Administration and Management, 3.1
LeTourneau University 2000 — 2002
Master of Business Administration (MBA), Finance, General, 3.0
Grambling State University 1993 — 1998
Bachelor of Science (BS), Computer Information Systems
F5 Networks June 2014 - Present
Avaya December 2009 - June 2014
Nortel 2000 - 2009
Nortel Networks 2000 - 2009
ITS Communications 1995 - 1999
its 1995 - 1999
Skills
VoIP, Data Networing, VMware ESX, Network Security, SIP, Unified Communications, Routing, SNMP, Troubleshooting, Telephony, Networking, Security, IP, Ethernet, LAN-WAN, TCP/IP, Software Development
Education
Grand Valley State University 1991 — 1993
MS, Computer Science
Peter the Great St.Petersburg Polytechnic University 1985 — 1989
BS EE, Electrical Engineering
WELLS FARGO, Winston Salem, NC - Tek Systems January 2011 - February 2012
PACE COMMUNICATIONS July 2010 - September 2010
IBM Global Services January 2007 - May 2009
Avaya May 2001 - January 2007
Lucent Technologies July 1996 - May 2001
AT&T 1978 - 1996
Skills
Requirements Analysis, SDLC, Customer Support, Test Management, Business Development
Education
Guilford College
Intradiem February 2011 - Present
Verizon Business February 2008 - February 2011
AVAYA Financial Services July 2006 - February 2008
Avaya September 2004 - July 2006
Expanets (Acquired by AVAYA) June 2001 - October 2004
Crescendo May 1999 - May 2001
Dickens Data Systems June 1996 - May 1999
Skills
Avaya, Genesys, SIP Trunking, Net Promoter Score, Contact Center..., CTI, ACD, Call Centers, Call Center, Cisco Technologies, Contact Centers, Enterprise Software, IVR, MPLS, Managed Services, Networking, Professional Services, SaaS, Sales Operations, Sales Process, Salesforce.com, Security, Solution Selling, Telecommunications, Telephony, VoIP, Workforce Management, Avaya Technologies
Education
Georgia State University 1989 — 1994
BA, Political Science and Marketing
Riverton High School 1984 — 1987
Millard North High School 1986 — 1986
Avaya
Skills
Employee Benefits, Deferred Compensation, Talent Management, Benefits Administration, Onboarding, Succession Planning, Employee Engagement
Education
Georgia State University
AT&T July 2008 - Present
AT&T November 2005 - July 2008
Avaya 2000 - 2002
Skills
Telecommunications, SDLC, Vendor Management, Software Project..., Mobile Devices, Wireless, PMO, Program Management, Cross-functional Team..., VoIP, Business Analysis, IP, PMP, Software Development, Agile Methodologies, Integration, Product Management, LTE, Requirements Analysis, Project Management, Project Planning
Education
Georgian Court University 1975 — 1979
Organizing Principals, LLC March 2007 - Present
WellStar Health System April 2011 - Present
Arrow S3 April 2011 - Present
PMTelco September 2007 - Present
HCC Life Insurance Company August 2007 - Present
Cobb County September 2003 - Present
Cross Telecom June 2005 - November 2006
Viable Resources April 2004 - May 2005
Avaya July 2000 - December 2002
Lucent Technologies February 1998 - June 2000
Skills
Telecommunications, VoIP, Call Centers, Solution Selling, Managed Services, Telephony, Wireless
Education
Georgia Institute of Technology 1980 — 1985
Bachelor of Science (BS)
Draeger Safety Inc November 2011 - Present
Avaya April 1995 - May 2008
Mosaix 1995 - 1996
Education
Utah State University 1982 — 1983
BS, Business Administration
Utah State University 1978 — 1979
BS, Secondary Education
Utah State University 1976 — 1978
BS, Forestry
Golden West College 1975 — 1976
AA, General Studies
CDG Management, LLC November 2005 - May 2009
The Home Depot 2002 - 2006
Avaya January 1998 - January 2001
AT&T January 1991 - January 1998
AT&T May 1986 - June 1991
Competitive Analysis January 1984 - January 1986
ITT 1984 - 1986
Skills
IT Project & Program..., IT Technical Support
Education
Hampton University 1964 — 1968
BS, Engr
Rutgers University, Graduate School of Business
MBA
Pfizer 2015 - Present
Hospira July 2012 - December 2014
Avaya January 2011 - May 2012
Teleflex Medical March 2006 - January 2011
Revlon, 2005 - 2006
Baxter Healthcare 1999 - 2001
Baxter Healthcare 1990 - 1991
Baxter Healthcare 1988 - 1989
Baxter Healthcare 1987 - 1987
Baxter Healthcare 1985 - 1986
Skills
Supply Chain Management, Forecasting, Demand Planning, MRP, Medical Devices, Supply Chain, Logistics, Inventory Control, Materials Management, Production Planning, Cross-functional Team..., SAP, Supplier Management, Sourcing, Excel, Scheduling, Problem Solving, Sales Operations, Inventory Management, Procurement, Strategic Sourcing, Vendor Management, Strategic Planning, Supply Chain..., Manufacturing, Logistics Management, Supply Management, Process Improvement, Change Management, DMAIC, Management, FDA, Microsoft Excel, Continuous Improvement, Purchasing, Supply Chain Operations, Business Intelligence, Leadership, Operations Management, ERP, Analysis, Kaizen, Contract Negotiation, Process Scheduler, Project Planning, Business Process..., Global Sourcing
Education
Harvard Business School 1982 — 1984
MBA, International Business
Lehigh University 1974 — 1978
BS, Psychology
Brocade July 2014 - Present
Fujitsu Network Communications July 2006 - 2014
Proofpoint 2004 - 2006
Mirapoint 2002 - 2004
Avaya 2001 - 2002
GTSI October 2000 - August 2001
Extreme Networks March 1999 - October 2000
FORE Systems 1998 - 1999
ISOCOR 1996 - 1998
Bay Networks 1994 - 1996
Skills
Metro Ethernet, Strategic Sales, Federal Government Sales, Packet Optical Networks, Sales Channel..., Strategic Partnerships, Solution Selling, Telecommunications, Cloud Computing, Go-to-market Strategy, SaaS, Sales, MPLS, Wireless, Ethernet, Channel Partners, Telephony, Fiber Optics, ATM networks, Carrier Ethernet, Business Development, VoIP, Unified Communications, IP, Strategy
Education
Georgia State University
Graduate Studies
Mercer University
BA, History
Avaya May 1978 - Present
Education
Harper College
Avaya June 2015 - Present
Avaya March 2014 - May 2015
Avaya October 2011 - September 2013
European Parliament January 2013 - February 2013
SZMT (Hungarian Organization Development Society) February 2009 - June 2009
Voluntary work 2006 - 2007
Skills
Social Media, Communication Skills, Foreign Languages, International Relations, Problem Solving, Internal Communications, Training, Translation, Organizational..., Administration, English, Editing, Social Networking, Teamwork, Communication
Education
Pázmány Péter Katolikus Egyetem 2009 — 2011
Master's degree, International Relations and Affairs
Hanzehogeschool Groningen 2008 — 2009
Erasmus Exchange program- 1 semester, International Event Organizing
Budapest School of Communication and Business 2006 — 2009
Bachelor's degree, Communication and Media Studies
Avaya December 2014 - Present
Tangible Security November 2013 - July 2014
Verizon Enterprise April 2012 - August 2013
Nortel Networks 2006 - 2009
Nortel Networks February 2000 - 2005
Nortel Networks 1998 - 1999
Skills
Contract Negotiation, Key Account Management, Selling, Product Development, Leadership, Territory Management, Wireless, Telecommunications, Managed Services, Solution Selling, Unified Communications, VoIP, CRM, Cloud Computing, Direct Sales, Enterprise Software, Ethernet, IP, Networking, New Business Development, Sales, Strategy, Sales Operations, Professional Services, SaaS, Mobile Devices, Salesforce.com, Product Management, Strategic Partnerships, Management, Go-to-market Strategy, Project Management, Integration, Sales Force Development, MPLS, Sales Process, Account Management, Channel Partners, Mobile VoIP, VoIP protocols SIP
Education
Georgia State University 1984 — 1990
MBA, BBA
Accenture April 2011 - Present
Avaya May 2008 - May 2010
Honeywell May 2007 - April 2008
3M 2003 - 2007
Honeywell Process Solutions May 1999 - March 2003
Skills
Mergers & Acquisitions, Outsourcing, Contract Negotiation, Program Management, Business Strategy, Project Management, Change Management, Management Consulting, Strategy, Management, Strategic Planning, Procurement, Negotiation, Business Process..., Vendor Management, Cross-functional Team..., Contract Management, Process Improvement, Project Planning, Strategic Sourcing
Education
Hamline University School of Law 1991 — 1994
JD, Law
Hamline University
Bachelor of Arts (BA), English Writing and Business Management
AT&T May 2011 - Present
Raritan Inc. January 2006 - April 2011
Avaya 2004 - 2005
Merlin Telecommunications 1998 - 2004
Bell Labs Lucent Technologies 1987 - 1998
Hughes Network Systems 1986 - 1987
Skills
Program Management, Business Development, Telecommunications, Management, Systems Engineering, VoIP, Data Center, Networking
Education
Georgia Institute of Technology 1984 — 1985
MS
Premier Analytical Solutions, LLC October 2010 - Present
Callahan and Associates August 2001 - December 2010
Avaya October 2000 - August 2001
Lucent Technologies October 1996 - September 2000
BellSouth / AT&T August 1976 - September 1996
Skills
Project Management, Telecommunications, Product Management, VoIP, Avaya, Call Center, Business Analysis
Education
Georgia Institute of Technology 1971 — 1976
Bachelor of Science-Industrial Managerment, Physics, Management
Avaya January 2012 - Present
APICS Triangle Chapter 2010 - Present
Micell Technologies January 2011 - December 2011
InnerPulse February 2010 - January 2011
Winpak June 2005 - January 2009
Avici Systems March 2001 - January 2005
Bartley RF Systems, Inc March 1998 - March 2001
Electrolux March 1995 - March 1998
Siemens June 1991 - March 1995
Skills
Supply Chain Management, Logistics, Process Improvement, Kaizen, Production Planning, Continuous Improvement, Supply Chain, Kanban, ERP, Purchasing, Lean Manufacturing, Inventory Control, MRP, Manufacturing, Procurement, Materials Management
Education
University of North Carolina at Wilmington
BS, Business
Fox Valley Technical College
Certification, CPIM
Georgia Institute of Technology
Certification, Executive Lean Progam
Pace Communications December 2013 - Present
Telcordia Technologies April 2008 - December 2012
Wells Fargo July 2006 - November 2007
Avaya December 2005 - July 2006
Alcatel-Lucent September 2002 - December 2005
Skills
Telecommunications, Proposal Support, Proposal Generation, Drafting Proposals, SharePoint..., Process Management, Order Management, Microsoft Office 2007, Proposal Writing, Proposal Production, Business Process..., Business Process Design, Business Process..., Data Quality, SAP, Legacy Systems, Command Center, Budget Reconciliation, Record Maintenance, Employee Relations, Order Fulfillment, Order Processing, Change Orders, Process Flow..., SharePoint, Leadership, Software Documentation, Testing, RFP, Microsoft Office, Project Management, Project Planning, Process Improvement, Business Analysis, Vendor Management
Education
The College of Saint Elizabeth 2005 — 2006
Masters of Science in Management, Management
Greensboro College 1998 — 2002
Bachelor of Arts (B.A.), Business Administration and Economics
Greensboro College 1998 — 2002
Bachelor of Arts, Spanish
Saint Gertrude High School 1994 — 1998
High School Diploma
Avaya November 2009 - Present
Nortel Networks November 1997 - November 2009
Desktalk Systems May 1995 - November 1997
Skills
NMS, OSS, Operation, Open Source Software, SNMP
Education
Golden Gate University 1983 — 1986
MBA, Information Systems
Golden Gate University 1979 — 1983
BA, Management
Wren Solutions December 2008 - Present
Avaya 2002 - 2006
Education
Georgia Southern University 1993 — 1998
Bachelor of Science, Hospitality Management
Ainsworth Inc. July 2010 - Present
AB SCIEX February 2010 - June 2010
Avaya May 2007 - December 2009
MDS Sciex December 2006 - April 2007
ELGI Electronics Inc., Toronto April 2005 - November 2006
SWCC, Ministry of Electricity & Water, Saudi Arabia May 1996 - March 2005
Skills
Supply Chain, SAP, Process Improvement, Procurement, Project Management, Vendor Management, Change Management, Materials Management, Management, Logistics, Manufacturing, Outsourcing, Oracle Applications, Customer Service, Logistics Management, Negotiation, Contract Negotiation, Office Administration, Strategic Planning, Quality Control, Technical Writing, Warehousing, Team Building, Business Process..., Strategic Procurement, Bulk/Blanket contracts, Volume Purchasing, Service agreements, IT Procurement, Strategic Sourcing, Budgets, Warehouse Management, Business Process..., Facilities Management, E-procurement, Lean Manufacturing, Six Sigma, kaizen, Data Cleaning, Catalog Management, CRM, SRM, Spend Management, SDLC, Business Process, Sourcing, Analysis, Telecommunications, Cross-functional Team..., Operations Management
Education
TDSB Continuing education, Toronto
MS Excel certification
Gujarat University
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management
University of Madras
Engineering, Electrical and Electronics Engineering
APICS
CSCP, Certified supply chain personal
IIBS
SAP-MM (Material management) and SD (Sales & Distribution) (ECC 6)
Oracle University
Oracle 11i-Apps.and Inventory and WMS, Oracle SQL, PL/SQL
Bloomberg LP October 2012 - Present
Bloomberg October 2011 - Present
Bloomberg January 2010 - September 2011
Marsh February 2006 - December 2009
Avaya February 2004 - February 2006
Bell Labs Lucent Technologies May 1998 - February 2004
Skills
Java Enterprise Edition, Java, Spring, Hadoop, Strategy, SOA, Unix, Strategic Intelligence, Digital Integration, Agile Methodologies, Integration, Vendor Management, Mobile Applications, Ruby on Rails, Team Building, Team Leadership, Technical Leadership, Web Development, Git, java script, css, Mobile Devices, Mobile Technology, Mobile Interface Design
Education
Gujarat University
BS, Electronics and TeleCommunications
University of Louisiana at Lafayette
MS, Computer Science
itBit December 2014 - Present
Turner Broadcasting System April 2014 - December 2014
NDN, Inc. November 2013 - April 2014
Samsung Mobile R&D October 2012 - November 2013
Moxie June 2012 - October 2012
Cox Communications June 2011 - February 2012
ING Investment Management May 2010 - August 2010
Avaya July 2007 - April 2009
Ceridian May 2006 - May 2007
Georgia Institute of Technology 2004 - 2007
Skills
SDLC, Java, SQL, Microsoft SQL Server, JavaScript, Software Development, MySQL, Agile Methodologies, User Interface, User Experience, jQuery, Web Development, Scrum, CSS, Objective-C, PHP, Android, XML, HTML 5, Python, Mobile Applications
Education
Georgia Tech 2010 — 2012
Master's degree, Computer Science
Georgia Institute of Technology 2002 — 2007
EE, Computer Networking/Programming
Campion College 1997 — 2000
Arrow Electronics November 2012 - Present
Avaya October 2011 - November 2012
Service Experts April 2009 - September 2011
Norfolk Southern May 2007 - August 2007
Skills
Account Reconciliation, Financial Reporting, Revenue Recognition, SAP, SOP 97-2, SOX Compliancy, Microsoft Excel, EITF 08-1, Forecasting, Budgets, Controllership Functions, Financial Modeling, Financial Analysis, Accruals, General Ledger
Education
Georgia State University - J. Mack Robinson College of Business 2003 — 2008
BBA, Accounting
Strategic Products and Services (SPS) July 2001 - Present
Avaya September 1978 - July 2001
Skills
Unified Communications, Telecommunications, Avaya, Project Management, VoIP, Vendor Management, Managed Services, Call Centers, SIP, Video Conferencing, IP, Contact Centers, IVR, Telephony, Wireless, ACD, LAN-WAN, Solution Selling, Avaya Technologies
Education
Grand Rapids Community College 1974 — 1976
Bus Admin
H. G. Hastings August 2003 - January 2014
Avaya 2001 - 2003
Lucent Technologies 1998 - 2001
Skills
Budgets, Sales, Time Management, Sales Operations, Marketing, Customer Satisfaction, Telecommunications, Selling, Management
Education
Georgia State University
Bachelor of Science, English Literature
Layer 3 Communications February 2012 - Present
Layer 3 Communications 2012 - 2015
Avaya November 1993 - February 2012
Wellfleet, Bay networks, Nortel, Avaya 1993 - 2012
Bay networks 1995 - 2000
Skills
Telecommunications, Data Center, Unified Communications, Virtualization, Channel, Security, Direct Sales, Network Administration, Avaya, Leadership, Solution Selling, Managed Services, VoIP, Sales, Channel Partners, Account Management, Business Alliances, Change Management, Cloud Computing, Enterprise Software, Ethernet, Go-to-market Strategy, IP, MPLS, Network Design, Networking, Professional Services, SIP, SaaS, WAN, Wireless, Cisco Technologies
Education
Georgia State University 1976 — 1981
BBA, Accounting, Finance
FixStream Networks October 2014 - Present
Cisco September 2013 - October 2014
Amazon August 2012 - December 2012
Avaya July 2009 - July 2011
Skills
Shell Scripting, Eclipse, C, C++, Linux, Java, pthreads, Socket Programming, vim, Subversion, gdb, Ruby, Puppet, Git, Unit Testing, Agile Application..., Valgrind, Software Development, SQL, Unix
Education
Georgia Institute of Technology 2011 — 2013
Master of Science, Computer Science, 3.5/4
National Institute of Technology Surat 2005 — 2009
Bachelor of Technology, Computer Engineering
Highmark Blue Cross Blue Shield January 2013 - Present
Abel Personnel - Abel Temps - A+Teachers 2011 - Present
IBM 2006 - 2008
Halifax Corporation 2004 - 2006
First Health - Abel Personnel 2004 - 2004
Avaya - Blackbird Professionals 2003 - 2004
Avaya 2001 - 2002
Avaya 2000 - 2001
Avaya 1998 - 2000
GTE - TeleTech 1997 - 1998
Skills
Project Management, Telecommunications, Strategic Planning, Management, Budgets, Change Management, Program Management, Cross-functional Team..., Product Development, Training, Strategy, Human Resources, Outsourcing, Sales
Education
University of Phoenix
MBA, Business
HACC, Central Pennsylvania's Community College
EMT Certificate, Emergency Management (2010)
Pennsylvania State University-Great Valley Graduate Center
PMP certificate, Project Management
University of Pittsburgh
BA, Urban Planning, Computer Science
ECCOM Network System Co. Ltd 2012 - Present
ECCOM Network System Co. Ltd 2007 - 2012
Avaya November 2005 - October 2006
NCR Corporation January 2005 - November 2005
NCR Corporation July 2003 - December 2004
Diebold January 2001 - July 2003
Skills
Account Management, Solution Selling, Channel, Unified Communications, Business Development, Cisco Technologies, International Sales
Education
Guangdong University of Foreign Studies 1995 — 1999
Bachelor, International Business English
AMD August 2011 - Present
Isenberg Designs April 1996 - October 2012
Lockheed Martin May 2010 - August 2011
Avaya November 2006 - May 2010
LSI Corporation July 2005 - September 2006
Ball Aerospace August 2004 - July 2005
Teradyne March 2000 - November 2001
Skills
SystemVerilog, FPGA, Debugging, Logic Synthesis, Hardware Architecture, Testing, Static Timing Analysis, ASIC, IC, Verilog, RTL Development, RTL design, Compilers, Functional Verification
Education
Georgia Institute of Technology 1983 — 1985
BEE, Electrical & Computer engineering
SUNY Oneonta 1981 — 1985
BS, Physics
Terumo BCT 2012 - Present
Avaya 2006 - 2012
Wi Inc 2005 - 2006
Avaya 1996 - 2005
Public Service of Colorado (Currently Xcel Energy) 1988 - 1996
Skills
Telecommunications, Cross-functional Team..., Project Planning, Project Management, Engineering, Logistics, Wireless, Design for Manufacturing, Product Development, R&D, Manufacturing, Business Process, Management, Program Management, Six Sigma, Data Analysis, PMP, Process Engineering, MS Project, Quality Management, PCB design, Process Improvement, SIP, Product Management, Troubleshooting, Integration, Vendor Management, Quality Assurance, Systems Engineering, Testing, Engineering Management, VoIP, Telephony, Ethernet
Education
University of Denver
Masters, Telecommunications
Georgia Institute of Technology
BSME
Morehouse College
BS PHY
Verizon Telematics, Inc. December 2009 - Present
Avaya February 2004 - December 2008
Skills
Operations Management, Vendor Management, Call Center, Process Improvement, Telecommunications, Cross-functional Team..., Supply Chain, Program Management, Integration, Troubleshooting, Business Process..., Wireless, Software Documentation, CRM, Call Centers
Education
Georgia State University
Avaya December 2010 - Present
Education
University of Massachusetts, Amherst 1997 — 1999
B.A.A., Finance, Corporate Finance & Investments
Greenfield Community College 1995 — 1997
A.A., Business Administration Transfer
RingCentral June 2013 - Present
Levels Beyond October 2012 - April 2013
Avaya November 2006 - April 2012
Subex Systems September 2004 - November 2006
Lightbridge November 2002 - September 2004
Oracle March 1999 - May 2002
Merrill Lynch March 1997 - March 1999
Merrill Lynch July 1995 - March 1997
Skills
ITIL, Oracle, Series 7
Education
Gettysburg College 1991 — 1995
BA, Computer Science
jeanette.n.clay@gmail.com March 2012 - Present
Avaya 2009 - 2012
Nortel Networks 1999 - 2009
Periphonics Corporation 1978 - 1999
Skills
Telecommunications, IVR
Education
Hartwick College
Bachelor of Arts (B.A.), Biology/Biological Sciences, General
Deloitte July 2014 - Present
Apple June 2013 - August 2013
Avaya June 2012 - August 2012
Mediterranean Shipping Company June 2011 - August 2011
Skills
iOS, Android, Mobile Product..., OCR, VHDL, Java, Python, Objective-C, C, C#, HTML 5, HTML, CSS, Consulting, Eclipse
Education
Georgia Tech 2011 — 2014
Bachelor's degree, Computer Science
Avaya October 2004 - Present
Education
Georgia Tech 1990 — 1991