Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Bayview Asset Management, LLC March 2014 - Present
Avaya September 2010 - Present
Skills
Avaya, Call Center, Avaya PBX, VoIP, Unified Communications, Telephony, SIP, Telecommunications, Contact Centers, Managed Services, IP, SIP Trunking, Solution Selling, Video Conferencing, Wireless, Cisco Technologies, MPLS, Pre-sales, Ethernet, Data Center, Switches, H.323, Vendor Management, Customer Experience, Avaya IP Telephony, Call Centers, Direct Sales, Salesforce.com, Sales Engineering, Avaya Communication..., WAN, Unified Messaging, Customer Satisfaction, Avaya radvision..., Enterprise Software, Networking
Education
Miami Dade College
Children's Hospital Colorado April 2012 - Present
IBM April 2003 - April 2012
Avaya January 2000 - April 2003
Avaya January 2000 - April 2003
Skills
PMP, PMBOK, Project Delivery, Program Management, Agile Project Management, Microsoft Excel, Automated Testing, Agile Methodologies, Test Automation, Software Project..., SDLC, Process Improvement, Project Management, Visio, Software Documentation, Management, MS Project
Education
University of Colorado at Denver 2004 — 2007
Master of Business Administration (MBA), Business Administration and Management, General, 3.9
Metropolitan State College of Denver 1998 — 2002
Bachelor of Science (BS), Computer Science, 3.6
Mattress Firm April 2014 - Present
Creative Channel Services June 2013 - Present
Generations Radio 2003 - Present
Christ The King Church CPC May 2011 - February 2014
Avaya January 1996 - May 2002
The Production Staff 1994 - 1996
Skills
Teaching, Adobe Creative Suite, Advertising, Community Outreach, Preaching, Microsoft Office, Pastoral Care, Public Relations, Nonprofits, Audio Post Production, Training, Databases
Education
Regis University 2000 — 2002
Master of Science (MS), Computer Information Technology, Graduated with Honors
Metropolitan State College of Denver 1990 — 1996
Bachelor of Arts (B.A.), Technical Communications with a Minor in Applied Math, 3.05
CenturyLink June 2013 - Present
CenturyLink March 2007 - Present
CenturyLink November 2000 - March 2007
Avaya May 1997 - November 2000
Skills
Alcatel-Lucent Lambda..., Alcatel-Lucent Extreme, Alcatel-Lucent DMX, Ciena Corestream, Ciena 6500, Ciena ONI, Fujitsu 4500, Tellabs 5500, Tellabs 7100, Tellabs 532L, Alcatel 1631, Alcatel 1630, Ciena 4200, Cisco 15454, Cisco 15310, Edgelink M13, Telecommunications
Education
Regis University 1995 — 1997
Bachelor of Business Administration (B.B.A.)
Metropolitan State College of Denver
Business Administration and Management, General
NJ Communications November 2013 - Present
TEKsystems February 2013 - November 2013
Hayes Computer Systems November 2011 - December 2012
ThruPoint August 2010 - October 2011
NJ Communications January 2007 - August 2010
Tel-One Communications Inc. August 2007 - January 2008
HCI Technologies Pvt., Ltd., January 2006 - August 2007
NJ Communications January 2004 - January 2006
Avaya January 2000 - January 2004
Lucent Technologies January 1998 - January 2000
Skills
Avaya, Telecommunications, VoIP, Avaya Technologies, Call Centers, Mobile Devices
Education
Miami Dade College 1966 — 1968
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, 3.0
Avaya June 2014 - Present
Avaya May 2013 - May 2014
Avaya March 2011 - May 2013
Avaya September 2007 - June 2011
A WORLD OF TILE November 2004 - September 2007
MICHIGAN TECH LODE May 2003 - February 2004
Circuit City May 1997 - August 1999
Skills
Microsoft Office, Photoshop, Graphic Design, Media Arts, Dreamweaver, InDesign, Sales Management, Direct Sales, Channel Management, Solution Selling, Solutions Development, Proposal Creation, Executive Level Selling, Training & Development, Technical Writing, Strategic Analysis, MBA, Retail Management, Business Analysis, Business Process..., Business Development, Escalations Management, Escalation Resolution, Analysis, Contract Negotiation, Proposal Writing, Telecommunications, Channel Partners, New Business Development, Sales Operations, Training, Program Management, Team Building, Solution Development, Store Management, Business Strategy, Customer Satisfaction, Customer Service, Employee Training, VoIP, Sales, Cross-functional Team..., Unified Communications, Process Improvement, Account Management, Team Leadership, Telephony, Professional Services, Competitive Analysis, Project Planning
Education
Regis University 2009 — 2012
MBA, Strategic Management, 4.0
University of Sunderland 2003 — 2004
Study Abroad while at Michigan Technological University, Media Arts
Michigan Technological University 2000 — 2004
Bachelor of Arts, Scientific and Technical Communications
Milford
Avaya Consulting EngineerAvayaMarch 2012 - Present
Skills
SIP, VoIP, Unified Communications, Telecommunications, Telephony, IP, Java, JavaScript, Red Hat Linux, Bash, H.323, Linux, Avaya, Cloud Computing, IVR
Education
University of Denver 1978 — 1981
Computer Science
Miami University 1971 — 1975
Bachelor of Science (BS), Computer Systems Analysis/Analyst
Avaya February 2013 - Present
Leslie Anderson Photography March 2002 - December 2013
Zumba Fitness LLC July 2010 - February 2013
Tiffany & Co. February 2000 - February 2002
BASF February 1997 - February 2000
BASF March 1995 - February 1997
BASF January 1994 - March 1995
BASF May 1993 - August 1993
Mobil Oil May 1992 - August 1992
Mobil Oil May 1991 - August 1991
Skills
Engineering, Supply Chain Management, Purchase Management, Photography, Dance Education, Zumba, Education, Plant Operations, Plant Management, Purchasing Negotiation, Chemical Engineering, Dance, Inventory Management, Teaching, Production Planning, Manufacturing, Purchasing
Education
Texas A&M University 1988 — 1993
Bachelor of Science, Chemical Engineering
Miami University-Middletown 1987 — 1988
Sumaria Networks, LLC January 2009 - Present
Accenture 2008 - 2009
Accenture 2001 - 2008
Accenture 2002 - 2003
Accenture 2001 - 2002
Avaya 1998 - 2001
Alcatel-Lucent 1995 - 1998
Skills
Program Management, Training, Management, E-Learning, Learning Management..., Business Process..., Vendor Management, Call Center, Team Leadership, Telecommunications, Leadership, Instructor-led Training, Call Centers, Change Management, Project Management, Unified Communications, Troubleshooting, VoIP, Technical Training, Avaya, Telephony, SharePoint, Wireless, IP, Outsourcing, Integration, Training Delivery, Avaya Technologies
Education
Barnes Business College 1982 — 1984
Associates, Business Administration
Metropolitan State University of Denver
In-Progress, Computer science
Competitor Group February 2013 - October 2014
Palomar Health September 2012 - February 2013
All State Home Health March 2012 - August 2012
RGA Home Care September 2011 - February 2012
American Diabetes Association June 2011 - September 2011
Avaya November 2007 - July 2009
Skills
Customer Service, Healthcare, Program Management, Volunteer Management, Sales, Office Management, Team Leadership, Time Management, HIPAA, Medical Records, Management, Public Speaking
Education
National University 2014 — 2016
Master's Degree, Public Health, 4.0
Emergency Management Institute 2013 — 2014
Federal Emergency Management, FEMA
Metropolitan State College of Denver 2007 — 2011
Bachelor of Science, Health Care Management
Bakersfield High School 2004 — 2007
Palo Alto Networks May 2014 - Present
Polycom December 2010 - May 2014
Polycom December 2009 - December 2010
Booz Allen Hamilton December 2007 - December 2009
SunTrust Banks, Inc. August 2005 - November 2007
Avaya May 2004 - August 2005
Avaya May 2003 - April 2004
Avaya May 2002 - May 2003
Volt Technical Resources 2002 - 2002
Deutsche Bank 2000 - 2002
Skills
Strategic Planning, Change Management, Project Management, Program Management, Business Process ..., Lean Six Sigma, Channel, Sales, Sales Operations, Cross-functional Team..., Management, Process Improvement, Six Sigma, Business Process..., Leadership, Analysis, Forecasting, Telecommunications, Selling, Performance Management, Marketing, Strategy, Go-to-market Strategy, Management Consulting, Channel Partners, Unified Communications, Professional Services, Solution Selling, Product Management, Business Process, Consulting, Cloud Computing, Business Transformation, Salesforce.com, Vendor Management, Managed Services, Strategic Partnerships, SaaS, Partner Management, Product Marketing, Executive Management, Business Development, Competitive Analysis, Integration, Business Alliances, Outsourcing, CRM, Start-ups, Team Management
Education
University of Maryland College Park 2005 — 2007
Masters of Business Administration (MBA), Strategic Management & Finance
Miami University
Bachelor of Science in Business Administration, Marketing & Spanish
City of St. Petersburg April 2011 - Present
Convexor Communications May 2010 - Present
Acropenta, LLC August 2010 - May 2012
Avaya May 1994 - August 2010
Skills
CCNA, Microsoft Certified..., CompTIA Network+, CTP, Switches
Education
University of Central Florida 1990 — 1994
Bachelor of Science (BS), Criminal Justice/Police Science
Miami Dade College 1988 — 1990
Associate of Arts (AA)
Flextronics January 2015 - Present
Avaya January 2014 - December 2014
Avaya February 2013 - January 2014
Sparty's September 2011 - December 2012
Chungdahm Learning September 2008 - August 2011
Skills
Human Resources, Employee Relations, Onboarding, Training, Interviews, Employee Engagement, Leadership, Talent Management, Strategy, Management, Employee Benefits, Recruiting, Organizational..., Personnel Management, Leadership Development
Education
Michigan State University 2011 — 2012
Master's Degree, Human Resource and Labor Relations
Michigan State University 2005 — 2008
Bachelor's degree, Psychology
IHI Ionbond January 2015 - Present
Michigan State University College of Engineering January 2014 - May 2014
Avaya May 2012 - August 2012
East China School District July 2011 - August 2011
Skills
Engineering, Leadership, Research, Customer Service, Failure Analysis, Metallurgical Material..., Scanning Electron..., Group Management, Finite Element Analysis
Education
Michigan State University 2010 — 2014
Studying, Material Science and Engineering
Michigan State University 2010 — 2014
Bachelor of Science (B.S.), Materials Science Engineering
Accenture September 2008 - Present
Dynamic Computing Services October 2006 - September 2008
Avaya February 1998 - October 2006
Education
Metropolitan State College of Denver
Technical Communications: Technical Media
Time Warner Cable September 2012 - Present
Solutionize, Inc. February 2012 - Present
Cablevision Systems Corporation February 2009 - June 2012
PresenceTechnology June 2008 - 2009
Visitar, Inc May 2006 - June 2007
Avaya September 2004 - January 2006
Avaya 2006 - 2006
Avaya 2002 - May 2004
Avaya 2000 - 2002
Lucent Technologies 1996 - 2000
Skills
SaaS, Marketing, Start-ups, Strategy, Program Management, Product Marketing, Call Center, Telecommunications, Unified Communications, Product Management, VoIP, Solution Selling, Business Development, CRM, Channel, Wireless, Multi-channel Marketing, Marketing Strategy, SIP, Lead Generation
Education
Miami University 1980 — 1984
BS, Business
Avaya July 2015 - Present
Avaya May 2013 - July 2015
Avaya Inc July 2011 - May 2013
Specialized Solutions LLP March 2009 - July 2012
Avaya Inc April 2010 - July 2011
Avaya 2001 - 2007
Skills
SSCA, System Manager, Session Manager, SBCE, Scopia Management, AAC8, SIP, Avaya, Unified Communications, Telephony, VoIP, IP, Telecommunications, WAN, Ethernet, Avaya Communication..., H.323, Modular Messaging, Audix, Cisco Technologies, ISDN, Networking, Avaya Technologies, Contact Centers
Education
Regis University
Metropolitan State College of Denver
InfoPrint Solutions October 2009 - Present
Computer Task Group March 2008 - September 2009
Avaya April 1997 - December 2008
Skills
Java, Object Oriented Design, Eclipse, Software Engineering, Agile Methodologies, Software Development, Linux, C, C++, Unix, Software Project..., Multithreading, Shell Scripting, Software Quality..., Test Automation, Windows, Subversion, SQL, TCP/IP, SDLC, Scrum
Education
University of Colorado at Denver 1991 — 1994
Master of Science (MS), Computer Science
Metropolitan State College of Denver 1989 — 1994
Bachelor of Science (BS), Computer Science
Shell Interiors April 2010 - Present
Avaya Inc. January 2006 - March 2010
Avaya February 1998 - January 2006
Skills
Account Management, Administration, Customer Relations, Customer Service, Excel, Inventory Management, Knowledge Management, Microsoft Office, Program Management, Operations Management, Organizing, Optimization, Planning, Product Development, Quality Assurance, Quality Management, Public Relations, Employee Relations, Social Media, Telecommunications, Team Building, Troubleshooting, Testing, Teamwork, Team Management, Unix, User Interface, VoIP, Video, Windows, Word, Web, Wireless
Education
University of Phoenix 2001 — 2003
BS, Business Administration, 3.7
Metropolitan State College of Denver 1990 — 1994
Aviation / Criminal Justice
Integration Partners October 2015 - Present
Farmers Insurance Group of Companies May 2015 - Present
In Transition - Actively Pursuing new Opportunities July 2014 - April 2015
Avaya July 1998 - June 2014
coors 1980 - 1998
Skills
Telephony, Computer Hardware, Linux, IP, Unified Communications, Avaya, Unix, ACD, Ethernet, Telecommunications, Contact Centers, Call Center, VoIP, Switches, SIP, TCP/IP, IVR, Wireless, Troubleshooting, LAN-WAN, CTI, Hardware, WAN, T1, Operating Systems, Network Engineering, MPLS, H.323, QoS, ISDN, Network Design, Voice Mail, Routing, TDM, Call Centers, Technical Support, Network Architecture, Cisco Technologies, Routers, Video Conferencing, Cisco Call Manager, Cabling, Networking, Integration, SIP Trunking, Unified Messaging, SNMP, Avaya Communication..., Avaya Aura, Media Gateways
Education
Metropolitan State University of Denver 1968 — 1972
BS
Iver C. Ranum High School
Verizon Enterprise Solutions February 2011 - June 2015
Cross Telecom April 2009 - April 2010
Avaya 2004 - 2009
Expanets 2000 - 2004
Lucent Technologies 1996 - 2000
AT&T 1987 - 1996
Skills
Unified Communications, Call Centers, Cloud Computing, Managed Services, Direct Sales, Enterprise Software, Solution Selling, VoIP, Account Management, Sales Operations, CRM, Integration, Telecommunications, Wireless, Selling, Data Center, Salesforce.com, Professional Services, Management, Strategy, Vendor Management
Education
Michigan State University 1980 — 1985
Bachelor of Arts, Eli Broad College of Business
Avaya October 2000 - Present
Lucent Technologies March 1996 - September 2000
AT&T July 1972 - February 1996
Skills
H.323, SIP, H.248, Telephony, ISDN, Avaya, Gateway, Unified Communications, TDM, VoIP, IP, ASN.1, Ethernet, IVR, SIP Trunking
Education
University of Colorado Boulder 1972 — 1974
MSEE, Electronics and Computer Engineering
Michigan Technological University 1968 — 1972
BSEE, Electrical Engineering
Apttus May 2015 - Present
salesforce.com November 2013 - May 2015
Oracle August 2012 - November 2013
Avaya February 1998 - September 2012
Avaya Global Services 2005 - 2008
Avaya February 2002 - December 2005
Skills
Strategy Development, Professional Services..., Call Center, Professional Services, Unified Communications, Sales Management, Cloud Computing, SaaS, Solution Selling, Channel Management, Enterprise Software, Cross-functional Team..., Virtualization, CRM, Call Centers, Management, New Business Development, Product Management, Sales, Sales Operations, Business Development, Channel Partners, Direct Sales, Program Management, Telephony, Selling, Wireless, Strategy, Telecommunications, VoIP, SIP, Software Industry, Strategic Partnerships, Sales Process, Managed Services, Avaya, Go-to-market Strategy, Team Leadership, Salesforce.com, Pre-sales
Education
Northwestern University - Kellogg School of Management 2008 — 2010
MBA, Business
Michigan State University 1991 — 1995
Business
Michigan State University - The Eli Broad College of Business 1991 — 1995
Business
Sonexis Technology, Inc. February 2011 - Present
Voice Data Systems January 2010 - February 2011
Avaya March 2005 - January 2010
Berbee April 2004 - March 2005
Lucent Technologies/Expanets/Avaya November 1998 - April 2004
Skills
Consultative Selling, New Business Development, Channel, Account Management, Contract Negotiation, CRM, Call Centers, Channel Partners, Cloud Computing, Direct Sales, Enterprise Software, Leadership, Management, Marketing, Sales, Sales Management, Sales Operations, Sales Process, Selling, Strategy, Telecommunications, Telephony, Unified Communications
Education
Michigan State University 1987 — 1991
Bachelor of Arts, Telecommunication
Avaya May 2011 - Present
University of Colorado Boulder August 2009 - May 2011
University of Colorado Boulder August 2009 - May 2010
Skills
XML, Java, Unix, Software Engineering, Agile Methodologies, Software Development, JUnit, Android Development, Eclipse, Maven, Subversion, Matlab, SQL, Engineering, Mechanical Engineering, Unigraphics, Materials Science, Instron, Rules Engines, Linux, Microsoft Office
Education
University of Colorado at Boulder 2009 — 2011
Master of Science (M.S.), Mechanical Engineering
Michigan State University 2005 — 2009
Bachelor of Science (B.S.), Mechanical Engineering
SAP October 2012 - Present
Virgin Mobile 2009 - 2011
Dun and Bradstreet 2008 - 2009
Marsh 2007 - 2008
Avaya May 2005 - May 2007
JPMorgan Chase August 1995 - May 2005
Michigan State Univeristy - Residence Life 1993 - 1995
Education
Michigan State University 1989 — 1995
LHS
Ingersoll Rand August 2014 - Present
Eaton Corporation June 2011 - August 2014
Textron March 2006 - May 2011
Newell Rubbermaid 2002 - 2006
Avaya 1998 - 2002
Metropolitan Community College 1996 - 2002
Lozier Corporation 1994 - 1998
J&S Metals 1985 - 1993
University of Zagazig August 1984 - May 1985
Skills
Greenbelt Lean..., Greenbelt DMAIC, SAP R/3, SAP WM, Lean Manufacturing, Supply Chain, ERP, SAP, DMAIC, Forecasting, Product Development, Procurement, Manufacturing, Supply Chain Management, MRP, Six Sigma, Continuous Improvement, Manufacturing..., Strategy, Materials Management, Project Planning, Supply Management, Kaizen, Value Stream Mapping, Management, Strategic Sourcing, 5S, Manufacturing Operations, Cross-functional Team..., Kanban, Global Sourcing, Supply Chain..., Production Planning, Operational Excellence, ISO, APICS, Root Cause Analysis, JIT, Supplier Quality, Toyota Production System, Process Engineering, Black Belt, Green Belt, Process Improvement, Inventory Management, Industrial Engineering, Logistics, Purchasing, Demand Planning, Quality Management
Education
Michigan State University - The Eli Broad Graduate School of Management
Executive Certificate, Integrated Supply Chain
Textron
Greenbelt DMAIC
Lucent Technologies
Greenbelt - Lean
APICS
Certification in Production and Inventory Management (CPIM)
APICS
Certification in Intergrated Resources Management (CIRM)
Trinity College-Hartford
MA, Financial Economics
Zagazig University, Egypt
Certificate, Arabic and History
The University of Connecticut
BA, History, Islamic and Chinese
Avon Old Farms
HS Diploma, College Prep
Extreme Networks July 2012 - Present
Avaya July 2011 - July 2012
Polycom April 2006 - July 2012
Tactical Content April 2003 - March 2006
Procera Networks February 2001 - March 2003
Siemens September 1999 - January 2001
Stevens Communications August 1989 - August 1999
Skills
Solutions Marketing, Solution Selling, Customer Acquisition, Marketing, Product Marketing, IT Solutions, Marketing Communications, Lead Generation, Online Lead Generation, Online Marketing, Digital Marketing, Email Marketing, Enterprise Solution..., Customer Experience, Speech Writing, Creative Writing, Report Writing, Information Technology, Technology, Networking, Ethernet, Metro Ethernet, Carrier Ethernet, Data Center, Wireless Networking, Marketing Strategy, Marketing Management, Sales Force Alignment, Customer Engagement, Wireless, Video Production, Video Conferencing, Telepresence, Contact Centers, Contact Centre..., Technical Writing, Event Management, Corporate Communications, Sales Presentations, Inbound Lead Generation, Managed Services, Unified Communications, VoIP, Channel Partners, Go-to-market Strategy, Product Management, Telecommunications
Education
Miami University 1984 — 1988
Bachelor of Arts (BA), Pyschology, English
Avaya August 2010 - Present
Education
Miami International University of Art and Design 2008 — 2012
Bachelor's, Advertising
Avaya January 2013 - Present
Avaya January 2010 - January 2013
Avaya April 2008 - January 2010
Vail Resorts July 2006 - January 2008
Sun Microsystems August 2005 - June 2006
StorageTek October 2002 - September 2005
Ford Motor Company and Ford Credit August 1988 - September 2002
Education
Michigan State University 1986 — 1988
Masters in Human Resources and Labor Relations
Michigan State University 1982 — 1986
BS
self-employed October 2013 - Present
avaya April 2010 - October 2013
self-employed July 2009 - March 2010
prism ventureworks October 1998 - June 2009
lucent technologies 1996 - 1998
agile networks November 1991 - October 1996
wellfleet communications June 1986 - November 1991
interlan, inc June 1981 - November 1985
digital equipment corporation July 1979 - May 1981
los alamos national laboratory September 1975 - July 1979
Skills
Product Marketing, Mobile Devices, Business Development, Go-to-market Strategy, Enterprise Software, Embedded Systems, Entrepreneurship, Security, Professional Services, Engineering Management, Unified Communications, System Architecture, Systems Engineering, Storage, Agile Methodologies, Managed Services, Network Security, Software Engineering, Start-ups, Executive Management, Business Strategy, Engineering, Routers, SIP, Routing, Mergers & Acquisitions, Integration, Strategy, Switches, Operating Systems, Leadership, Linux, Pre-sales, Unix, Networking, Cisco Technologies, Management
Education
Michigan State University 1967 — 1975
MSEE, Electrical Engineering
salesforce.com July 2013 - Present
Rally Software Development August 2008 - June 2013
The Active Network 2005 - 2008
National Nuclear Security Administration 2004 - 2005
Avaya 2000 - 2002
NuTechs 1998 - 2000
Electronic Data Systems 1994 - 1997
Ford Dealer Computer Services 1992 - 1995
Skills
SaaS, Salesforce.com, Cloud Computing, Agile Project Management, Agile Methodologies, Enterprise Software, CRM, Business Analysis, Integration, Web Applications, Leadership, Force.com, Software Documentation, Business Intelligence, Professional Services
Education
Michigan State University 1980 — 1983
B.A., Marketing
Nomad Consultants, LLC August 2012 - Present
SunPower Corporation June 2008 - April 2012
Grounded Renewable Energy, LLC 2006 - 2008
Avaya 2000 - 2006
Skills
Solar Energy, Renewable Energy, Reliability, Photovoltaics, Semiconductors, Photovoltaic System..., Software Development, Microsoft Excel, Excel VBA, Google DFP/XFP..., Energy Efficiency, Management, Product Development, Testing, SCADA, Power Plants, Wind, Alternative Energy, Cleantech, Smart Grid, Business Development, Commissioning, Sustainable Energy, Start-ups, Energy, Electrical Engineering, Solar PV
Education
University of Colorado at Boulder 1984 — 1986
MS (ABD), Renewable Energy Engineering
Michigan State University 1975 — 1980
BA, Philosophy
Avaya September 2014 - Present
Avaya June 2014 - Present
Avaya June 2013 - August 2013
Community Economic Development Association of Michigan October 2012 - April 2013
New Oriental Education Corporation July 2009 - August 2012
Jinghong Middle School, Zhouzhu, China May 2009 - June 2009
Skills
Training, Accounting, English, Human Resources, Chinese, Financial Analysis, Data Analysis, Business Strategy, Cross-cultural, Diversity Training, Cross-functional Team..., Leadership Development, Leadership, Budgets, Event Planning, PowerPoint, Staff Development, Team Building, Interviews, Marketing, Event Management, Management, Organizational..., Employee Relations
Education
Michigan State University 2012 — 2014
Master of Human Resouces and Labor Relations
Saginaw Valley State University - College of Business and Management 2008 — 2011
Bachelor of Business Administration (B.B.A.), Accounting, 3.9
Blackbaud July 2011 - Present
Blackbaud July 2007 - July 2011
Blackbaud November 2004 - July 2007
Cross Telecom June 2003 - October 2004
Avaya November 2000 - March 2003
Cabletron Systems February 1998 - November 2000
West Penn Optical May 1994 - February 1998
Skills
Accounting, Non-profits, Product Marketing, Nonprofit Technology, Financial Accounting, Strategic Financial..., Budget Process, P&L Analysis, Team Leadership, Leadership, Management, Nonprofits, Product Management, Customer Satisfaction, CRM, Enterprise Software, Marketing, Professional Services, Salesforce.com, Business Analysis, Business Intelligence, Software Implementation, Team Management, Project Management, Strategic Partnerships, Sales Process, Sales, SaaS, Budgets, Process Improvement, Solution Selling, Cloud Computing, Consulting, Software Documentation, Finance, Sales Enablement, Analytics, Lead Generation, Start-ups, Cross-functional Team..., Strategy, Competitive Analysis, Business Development, Software Industry, Demand Generation, Marketing Automation, Business Process..., Go-to-market Strategy
Education
Miami University 1990 — 1994
Bachelor of Science, General Business
Avaya November 2011 - Present
Polycom November 2009 - November 2011
Nortel May 2006 - November 2009
Motorola September 2005 - April 2006
Cisco Systems July 2000 - September 2005
Lucent Technologies 1994 - 2000
Skills
Cloud Computing, Healthcare Consulting, Private Cloud, SaaS, Enterprise Software, Virtualization, Strategic Consulting, Managerial Finance, Business Strategy, Leadership, Executive Management, Data Center, Change Management, New Business Development, Strategic Partnerships, Sales Management, Mobile Applications, Wireless, Unified Communications, Managed Services, VoIP, Solution Selling, Channel Partners, Sales, Telecommunications, MPLS, Go-to-market Strategy, Call Centers, Channel, SIP, IP, Video Conferencing, Mobile Devices, Telephony, Direct Sales, Sales Operations, Selling
Education
Michigan State University
Teleperformance May 2008 - December 2008
Qwest Communications February 2007 - January 2008
Avaya June 1997 - February 2003
Skills
TCP/IP, Wireless, VoIP, Troubleshooting, Telephony, Telecommunications, Technical Support, Servers, SIP, Online Marketing, E-commerce, Avaya
Education
Metropolitan State University of Denver 1994 — 1996
Stefanini US January 2011 - Present
Avaya 2001 - 2008
AT&T 1989 - 1999
Education
Michigan State University 1983 — 1987
BA, Mathematics
Avaya August 2015 - Present
Avaya December 2011 - July 2015
Avaya April 2009 - November 2011
Avaya May 2005 - March 2009
Avaya October 2001 - April 2005
Viagate Technologies April 2001 - September 2001
Skills
Managed Services, Unified Communications, Telecommunications, Avaya, Management, Cross-functional Team..., SIP, Telephony, IVR, Professional Services, Leadership, VoIP, Channel, IP, Call Centers, Solution Selling, Contact Centers, Avaya Technologies
Education
Miami University
BS, Applied Science
Seton Hall University
MBA, Information Systems
Vertical Manufacturing, LLC June 2015 - Present
Michael Hurlbut, CPA December 2013 - Present
Welby Gardens September 2014 - June 2015
Alta Fuels, LLC September 2011 - November 2013
Denver-Centennial IMA June 2011 - September 2011
Protecto Wrap Company October 2008 - March 2011
Holiday Creations/ Diogen Lighting October 2007 - October 2008
Cognitive Solutions January 2007 - June 2007
Avaya March 2005 - January 2007
Gates Corporation December 1996 - March 2005
Skills
Leadership, Integrity, Financial Reporting, Accounting, Manufacturing, Supply Chain Management, CPA, Cost Accounting, Sarbanes-Oxley Act, Variance Analysis, General Ledger, Cash Flow, Management, Budgets, Forecasting
Education
Metropolitan State University of Denver
BS, Accounting
University of Colorado Boulder
BA, Economics
University of Colorado Denver
MS, Accounting
Verizon Business October 2010 - Present
Verizon Business August 2008 - September 2010
Avaya Inc. October 2005 - June 2008
Avaya Inc. February 2002 - September 2005
Avaya November 1999 - January 2002
Skills
Marketing Communications, Telecommunications, Budgeting, Event Management, Sales Management, Operations Management, Financial Management, Customer Relations, Customer Service, Leadership, Problem Solving, Team Management, Interpersonal, Selling, Management
Education
Michigan State University
MBA, Business
Michigan State University
BA, Business Administration, Concentration in Pre-Law
Avaya January 2013 - Present
Kaiser Permanente IT May 2012 - January 2013
CenturyLink Business December 2007 - May 2012
System Professional Corp 2005 - 2007
Verizon Business 2000 - 2005
Skills
VoIP, Avaya, Unified Communications, Contact Centers, Telephony, Enterprise Software, IVR, Managed Services, Telecommunications, SIP, CTI, Call Center, Cloud Computing, Professional Services, MPLS, IP, Data Center, Call Centers, Integration, Solution Selling, Cisco Technologies, Wireless, Sales Engineering, Vendor Management, WAN, SaaS, Genesys, Strategy, ACD, Solution Architecture, Cisco Call Manager, Virtualization, System Deployment, Routing, Switches, Pre-sales, Genesys Framework, Project Management, Business Development
Education
Stanford University Center of Professional Development 2008 — 2009
SCPM, Project Management
Metropolitan State University of Denver 1988 — 1991
BS, Aerospace Science
Overland High School 1986 — 1987
Adz2Moblie February 2010 - August 2010
Huntington National Bank August 2009 - January 2010
Avaya January 1990 - December 1994
GE Capital January 1987 - December 1989
General Electric Aviation January 1984 - December 1986
Education
General Electric Financial Management Program 1983 — 1985
Accounting @ GE Aircraft Engine
Michigan State University 1979 — 1983
Business, Financial Administration
Wylie E Groves 1976 — 1979
High School
NACR November 2014 - Present
Arrow S3 March 2010 - November 2014
Avaya January 2004 - March 2010
Qwest Communications 2002 - 2004
Exodus Communications (Cable & Wireless Company) 2001 - 2002
Enterasys Networks 1999 - 2001
IBM 1982 - 1999
Skills
Avaya, Unified Communications, Call Center, Telecommunications, National Accounts, Quoting, National Account..., Quote, Solution Selling, Networking, IP, Sales, Account Management, Direct Sales, CRM, VoIP, Telephony, Cloud Computing, Professional Services, Call Centers, Enterprise Software, Channel Partners, Customer Satisfaction, Managed Services, Avaya Technologies
Education
Michigan Technological University 1978 — 1982
Bachelor of Science (BS), Engineering
Barkawi Management Consultants February 2015 - Present
Sensus September 2014 - February 2015
Avaya March 2012 - September 2014
Cree September 2008 - March 2012
Eaton Corporation July 2007 - September 2008
Honeywell January 2005 - July 2007
Skills
Strategic Planning, Strategic Sourcing, Global Sourcing, Team Building, Leadership Development, Contract Negotiations, Supplier Management, Supplier Negotiations, Offshore Project..., Financial Analysis, Inventory Management, Cost Reduction..., ROI Accountability, Risk Management, Operations Management, Logistics Management, Production Planning, Master Scheduling, Demand Planning, Order Management, Total Cost of Ownership, P&L Analysis, SAP R/3, Oracle R12 Financials, Rapid Response, Supply Management, Project Management, Contract Negotiation, Manufacturing, Strategy, Supply Chain Management, Cost Reduction
Education
Michigan State University 2000 — 2004
Bachelor of Science (BS)
Cisco Systems August 2010 - Present
Avaya October 2001 - August 2010
Lucent Technologies May 1998 - October 2001
EDS 1988 - 1998
Skills
Unified Communications, Call Center, Telecommunications, Selling, Telephony, Direct Sales, Mobile, VoIP, Contact Centers, Telepresence, Channel, Managed Services, Data Center, Avaya, MPLS, Professional Services, CTI, Cisco Technologies, IVR, IP, Mobile Devices, Wireless, Video Conferencing, WAN, Strategy, Pre-sales, SaaS, Unified Messaging, Account Management, Solution Selling, Channel Partners, Sales, SIP, Cloud Computing, Sales Enablement, Network Design, Hosted Services, Networking, SIP Trunking, Business Alliances, Ethernet, Routing, LAN-WAN, Collaboration Solutions, Partner Management, ACD, Go-to-market Strategy, Sales Engineering, Network Architecture, Virtualization
Education
Michigan State University 1997 — 1999
MS, Telecommunication
Michigan State University 1984 — 1988
BA, Telecommunication
Avaya January 2014 - Present
Skills
Management, Solution Selling, Leadership, Unified Communications, Contact Centers, Cloud Computing, Managed Services, PBX, Channel Partners, Telephony, Economics, Tenacious Work Ethic, Troubleshooting, Microsoft Office, People Skills, Sales
Education
Miami University 2006 — 2010
Bachelor of Arts (B.A.), Economics
Dolibois European Center
Economics
Lexmark Enterprise Software November 2012 - Present
Avaya September 1998 - April 2012
Skills
Troubleshooting, C++, C#, Visual Studio, Windows software..., Linux, HTML5, HTML, CSS, JavaScript, Shell Scripting, Game Development, Game Design, Agile Methodologies, DirectX, Assembly Language, Unreal Engine, Unity, Programming, Networking, TCP/IP, Ethernet, Routing, LAN-WAN, ISDN, Avaya Communication..., Avaya, Voice Mail, Switches, Telephony, Hardware, VoIP, Unified Communications, CTI, IVR, Telecommunications, Integration, QoS, ACD, Call Centers, Technical Support, Contact Centers, Wireless, Routers, Cisco Technologies, Customer Service, Customer Satisfaction, Managed Services, System Deployment
Education
Westwood College - Denver North 2008 — 2011
Bachelor of Science, Game Software Development, 3.98 GPA
Metropolitan State University of Denver 1993 — 1997
Psychology
Avaya April 2015 - Present
Jefferson Capital Systems, LLC December 2011 - April 2015
Trust Company of America December 2008 - December 2011
Trust Company of America July 2008 - December 2008
Trust Company of America July 2007 - July 2008
Fiserv ISS May 2005 - July 2007
Skills
Excel, PowerPoint, Mutual Funds, Research, Microsoft Office, Financial Analysis, Corporate Finance, Microsoft Excel, Financial Modeling, Interpersonal Savvy, Team Building, Account Reconciliation, Analysis, Finance, Accounting, Trading, Forecasting, Investments, Training, Financial Risk, Business Analysis, Access, Financial Services, Securities, Financial Reporting, Valuation
Education
Regis University 2009 — 2011
MBA, Finance and Accounting
Metropolitan State University of Denver 1995 — 1999
Bachelor of Arts, Economics
Feed The Children May 2013 - Present
Feed The Children March 2014 - July 2014
Feed The Children October 2010 - May 2013
Avaya October 2008 - April 2010
Dell, Inc May 2006 - October 2008
West Corporation August 1999 - May 2006
Skills
Call Center, Vendor Management, Analysis, Customer Service, Interviews, Call Centers, Data Center, Management, Software Documentation, Project Management, System Administration, Time Management, Business Process, Payroll, Business Analysis, Telecommunications
Education
Mid-America Christian University 2007 — 2010
Bachelor of Science (BS), Management Information Systems
Mid- America Christian University
Bachelors of Science, Management Information Systems
Apigee May 2013 - Present
McAfee 2011 - May 2013
Black Stratus 2010 - 2011
Check Point Software Technologies 2007 - 2010
Avaya 2001 - 2007
Nortel Networks 2000 - 2001
Captaris 1998 - 2000
Skills
Team Leadership, Sales Management, Account Management, SaaS, P&L Management, Cloud Computing, Contract Negotiation, Channel, Strategy Development, Deployment, New Business Development, Strategic Planning, Negotiation, Solution Selling, Team Building, Key Account Management, Business Planning, Direct Sales, Business Strategy, PaaS, Contract Negotiations, Channel Management, Start-ups, Planning, Strategic Partnerships, Software Sales, Consultative Selling, Managed Services, Channel Partners, Security, Alliances, Project Planning, Business Alliances, Strategy, Management, Partner Management, Software Industry, Professional Services, Selling, Sales, Business Development, Go-to-market Strategy, System Deployment, CRM, Integration, Product Management, Telecommunications, Outsourcing, Sales Operations, Sales Process
Education
Miami University ( Ohio ) 1983 — 1989
BA, Political Science
Ohio University 1983 — 1984
Zimmer Biomet July 2015 - Present
SMA America November 2013 - March 2015
SMA America October 2011 - November 2013
Avaya June 2004 - March 2011
Skills
MRP Systems, Supplier Managment, Process Development, Leadership Skills, Operational Planning, Global Sourcing
Education
University of Phoenix 2010 — 2011
Master's Degree, Administration Justice and Security
Metropolitan State University of Denver 1997 — 1999
Bachelor's Degree, Social Issues Human Resource Management
University of Northern Colorado 1992 — 1995
Looking for a technical writing position September 2015 - Present
Avaya August 2011 - August 2015
Avaya May 2006 - July 2011
Rocky Mountain Trane June 2004 - February 2006
Trane August 2000 - June 2004
Skills
Technical Writing, Software Documentation, Microsoft Office, Telecommunications, Process Improvement, Customer Satisfaction, Technical Documentation, DITA XML, SharePoint, Management, Troubleshooting, Avaya, Microsoft Word, PowerPoint, Microsoft Excel, Project Planning, Leadership, Telephony, IVR, VoIP, Internet, Writing, Unified Communications, Service Delivery, Business Analysis, Typing, Office Administration, Administrative..., Team Leadership, CTI, SIP, Avaya Technologies, Proposal Writing, Blogging, Change Management
Education
University of Colorado Denver 2010 — 2013
BA, English Writing
Metropolitan State University of Denver 2006 — 2010
History, Nutrition
eLoyalty, a TeleTech Company April 2014 - Present
The Integer Group November 2011 - April 2014
eQ Technologic January 2010 - November 2011
Lockheed Martin Space Systems Company June 2004 - December 2009
Avaya August 1998 - June 2004
Skills
Integration, SQL, Microsoft SQL Server, JavaScript, Databases, Web Services, Active Directory, Java, HTML, Business Intelligence, Project Management, Access, Testing, SSRS, ASP.NET, Cognos, Data Migration, Technical Support, Microsoft Dynamics, T-SQL, Software Project..., Web Development, Reporting & Analysis, Requirements Analysis, Technical Product..., Training Course...
Education
University of Denver 2003 — 2006
Master's, Computer Information Systems
Metropolitan State University of Denver 2001 — 2003
Bachelor’s, Computer Information Systems
The WhiteStar Corporation 2014 - Present
U.S. Geological Survey (USGS) 2009 - 2013
CPVaziri, LLC 2002 - 2012
Premier Geospatial/Pixxures, Inc. 2004 - 2008
University of Denver Geographic Technology Applications (GTAC) 2004 - 2004
AVAYA 1996 - 2002
The Kohl Group 1994 - 1996
Various High Tech Companies 1983 - 1994
Skills
Python, SQL, HTML, Oracle, Microsoft SQL Server, Perl, PHP, JSON, Java Enterprise Edition, Usability Engineering, JBoss Application Server, SQLite, WSDL, GIS, ESRI, GML, Spatial Analysis, Databases, Geomatics, ArcGIS, Geography, ArcMap, PostgreSQL, ArcGIS Server, Data Collection, Cartography
Education
University of Denver 2002 — 2004
Certificate, Geographical Information Systems
Wright State University 1981 — 1983
M.A., Human Factors Psychology
Miami University 1977 — 1981
B.A., Psychology
Avaya August 1977 - Present
Colorado Time Systems October 2006 - February 2008
Avaya September 1977 - August 2003
Skills
Telecommunications, Embedded Systems, IP, Wireless, VoIP, SIP, Ethernet, TCP/IP, Testing, C, Embedded Software, Linux, C++, Integration, GSM, Troubleshooting, Software Development, Network Design, Systems Engineering, Electronics
Education
Metropolitan State University of Denver 2003 — 2006
BSEET, Electrical and Electronics Engineering Technology, 3.9
University of Colorado 1973 — 1976
Electrical Engineering
Avaya December 2014 - Present
salesforce.com April 2014 - December 2014
Oracle November 2012 - April 2014
Avaya August 2010 - October 2012
Hewlett-Packard August 2007 - August 2010
IBM June 2001 - August 2007
Skills
Enterprise Software, Solution Selling, SaaS, Complex Sales, Software Industry, Cloud Computing, Professional Services, Sales Enablement, Business Alliances, Siebel, Demand Generation, Pre-sales, Business Intelligence, Channel, Oracle Applications, Selling, Account Management, Strategy, Leadership, Sales
Education
Michigan State University 1997 — 2001
Bachelor of Arts (B.A.), Logistics, Materials, and Supply Chain Management
JPMorgan Chase & Co. January 2014 - Present
ADP October 2009 - November 2013
ADP February 2007 - October 2009
Avaya April 2001 - July 2006
Deloitte June 1999 - December 2000
Skills
Project Management, Human Resources, Business Analysis, Performance Management, Change Management, Consulting, Learning Management, Learning Management..., Talent Management, Systems Analysis, Web Design, Web Development, Web Interface Design, User Experience, User Acceptance Testing, Search Engine Ranking
Education
Michigan State University 1995 — 2000
Bachelor's degree, Computer Science
University of Colorado August 2013 - Present
Avaya May 2013 - August 2013
University of Colorado at Boulder August 2012 - May 2013
Porcellus, LLC December 2011 - August 2012
Jackson National Life June 2011 - January 2012
EM Services June 2006 - June 2011
Skills
Statistical NLP, Semantics, Java, Natural Language..., Computational..., Linguistics, Programming
Education
Indiana University 2009 — 2011
Master's degree, Computational Linguistics
Michigan State University 2004 — 2009
B.A, Linguistics
Avaya September 2007 - Present
Avaya Inc. 1998 - 2007
Skills
SIP, Avaya, VoIP, IP, Unified Communications, Telephony, Telecommunications, TCP/IP, Routing, Ethernet, H.323, Switches, QoS, VMware, Legacy Systems, Converged Communications
Education
Metropolitan State University of Denver
Business, 2 years completed
Heil Network Integrators 2007 - Present
Cisco Systems 2004 - 2007
Yahoo! 2000 - 2004
Avaya 1995 - 2000
Skills
linux, C++, Java, Networking, Avaya IP Telephony, Cisco IP Telephony..., CCNP Certified, ccvp, CCVP, Linux
Education
Michigan State University
Bachelor's degree, Computer Software Engineering
Michigan State University
Master's degree, Business Administration and Management, General
Cisco March 2015 - Present
Cisco Systems March 2010 - Present
Avaya December 1994 - March 2010
Skills
Professional Services, Automotive, Managed Services, Telecommunications, VoIP, Unified Communications, Management, Cloud Computing, Enterprise Software, Vendor Management, Program Management, Account Management, Cloud Services, Enterprise Networks, Data Center Services, Security Services, TelePresence, WebEx
Education
Michigan State University 1989 — 1992
BA, Journalism
Avaya January 2014 - Present
Compupay a BenefitMall Company May 2012 - March 2013
Reach Cooling Group June 2011 - May 2012
Rock Garden Herbs April 2010 - June 2011
Pacific Produce LLC October 2007 - March 2010
Infocopy April 2005 - October 2007
Skills
Sales Management, Automotive, New Business Development, Marketing Strategy, Sales, Account Management, Product Development, Forecasting, Negotiation, Marketing, Manufacturing, Sales Operations, Customer Service, Retail, Business Development, Customer Satisfaction, Payroll, Cold Calling, Selling, Salesforce.com, Payroll Services, Employee Benefits, Online Advertising, Sales Presentations, PEO, Trade Shows, Advertising, Sales Process, Direct Sales, Solution Selling, Management, Lead Generation, Team Building, Employee Training
Education
Miami Dade College 2006 — 2010
Associate of Arts (A.A.), Business/Commerce, General
Barbara Goleman Senior High 2001 — 2005
High School Diploma, General Studies
Ball Aerospace July 2011 - Present
Advanced Software Design Inc. June 2010 - July 2011
Oracle Corporation October 2009 - July 2010
Avaya January 2006 - October 2009
Skills
Oracle Applications, DoD, Systems Engineering, Enterprise Software, Program Management, Business Development, ERP, Avaya, Proposal Writing, Training, SharePoint, Integration, Management, PMP, Project Management
Education
Regis University 2008 — 2015
MBA, Operations Management, 3.93
Westwood College of Technology 2000 — 2001
Graduate Certificate, Information Technology, 3.9
Miami University 1988 — 1992
BS, Mathematics, Economics, 3.2
Hiscall, Inc. August 2012 - Present
Hiscall, Inc. April 2010 - August 2012
Avaya September 2007 - April 2010
Avaya April 2006 - September 2007
Asurion 2005 - 2006
AT&T /Lucent Technologies /Avaya July 1995 - January 2005
Skills
VoIP, Unified Communications, Pre-sales, Troubleshooting, Call Center, Telephony, Telecommunications, Call Centers, Contact Centers, IP, Avaya, Wireless, Solution Selling, Project Management, Video Conferencing, H.323, QoS, MPLS, SIP, WAN, SIP Trunking, Managed Services, LAN-WAN, Networking, Unified Messaging, Switches, Network Design, Data Center, T1, Network Architecture, Ethernet, TDM, ACD, CTI, Sales Engineering, ISDN, Network Engineering, VPN, Routing, Avaya Technologies
Education
Middle Tennessee State University 1987 — 1991
Bachelor of Science
Terumo BCT August 2015 - Present
DigitalGlobe October 2010 - February 2015
McKesson Provider Technologies October 2009 - September 2010
Comcast July 2009 - October 2009
ULA - United Launch Alliance - Lockheed Martin & Boeing May 2009 - July 2009
Avaya April 2005 - March 2009
Intrado August 2003 - April 2005
Turnkey Solutions July 2000 - April 2003
Standard & Poor's 1999 - 2000
Gates Rubber Company August 1997 - January 1998
Skills
Test Automation, Perl, Testing, Automation, Mercury, Performance Testing, QTP, Quality Center, LoadRunner, Test Planning, WinRunner, Test Management, System Testing, Test Director, Test Cases, Regression Testing, Quality Assurance, Test Strategy, User Acceptance Testing, Software Quality..., SQL, Defect Tracking, Performance Center, Integration Testing, Windows, Integration, Test Execution, Agile Methodologies, Unix, Scrum, Web Applications, Waterfall, Manual Testing, Ant, SoapUI, XML, JIRA, Selenium, Testing Tools, Agile Testing, Test Automation..., Load Testing, Rally, SDLC, Black Box Testing, ClearCase, VBScript, Release Management, Software Configuration..., Test Estimation
Education
Metropolitan State University of Denver 1997 — 2003
Bachlors, Computer Science
Westwood College of Technology 1995 — 1996
Associates, Electronics Engineering Technology
HP Inc. February 2013 - Present
Michigan Health Information Network (MiHIN) October 2012 - December 2012
Beaumont Health System March 2012 - September 2012
Make-A-Wish Foundation February 2011 - October 2011
Morningside Enterprises, LLC. 2004 - 2010
Avaya 2000 - 2003
Lucent Technologies 1993 - 1999
AT&T 1989 - 1992
Skills
interpersonal, problem solving, listening, Customer Service, teamwork, multitasking, Attention To Detail, planning, Organizing, written communication, verbal communication, project management, Operations Management, Volunteer Management, Event Management, employee development, Financial Management, Customer Relations, Non-profits, team leadership, performance management, Healthcare, Telecommunications, Team Leadership, Project Management, Problem Solving, Interpersonal Skill, Project Planning, Written Communication, Leadership, Sales, Nonprofits, Time Management
Education
University of Michigan 1985 — 1988
MBA, Business Administration
Michigan State University
BA, Business Administration
Avaya September 2000 - Present
National Oceanic and Atmospheric Administration July 1983 - September 2000
Skills
Avaya, Computer Hardware, Solaris, Unix, Linux, Cloud Computing, Networking, IP, Windows Server, System Administration, VoIP, TCP/IP, Integration, Switches, Hardware, Cisco Technologies
Education
Regis University 1989 — 1995
MS
Metropolitan State University of Denver 1980 — 1985
BS
at In Between Companies June 2007 - Present
CO BAR CLE 2007 - 2007
Avaya 2006 - 2006
Education
Metropolitan State University of Denver 2000 — 2007
inContact May 2014 - Present
Uptivity January 2013 - Present
Windstream Communications December 2009 - November 2012
Qwest Communications September 2007 - April 2010
Avaya October 2000 - November 2006
Skills
Hosted VoIP, SIP Trunking, Hosted Services, Unified Communications, Colocation, Co-location, Qualifying Prospects
Education
Case Western Reserve University - Weatherhead School of Management
MBA
Miami University
BS
Agile Events January 2015 - Present
Hermes Worldwide Transportation October 2007 - Present
Honeywell Aerospace 2008 - 2010
303 SEDAN 2009 - 2009
Avaya 2000 - 2008
FirstBank 1993 - 2000
Skills
Transportation, Contract Negotiation, Event Management, New Business Development, Budgets, Strategic Planning, Customer Service, Operations Management, Account Management, Corporate Events, Management, Social Media Marketing, Entrepreneurship, Team Building, Leadership, Customer Satisfaction, Business Development, Start-ups, Airports, Event Planning, Negotiation, Online Advertising, Public Relations, Marketing Strategy, Logistics, Hospitality, Mergers & Acquisitions, Salesforce.com
Education
University of Denver - Daniels College of Business 2002 — 2006
Master of Business Administration (M.B.A.)
Metropolitan State College of Denver 1993 — 1997
Bachelor's degree, Computer Science
CenturyLink August 2015 - Present
Windstream Communications September 2013 - July 2015
High Touch Technologies August 2012 - June 2013
Avaya June 2011 - August 2012
AT&T May 2009 - June 2011
Nortel October 2000 - December 2008
Qwest Communications September 1998 - October 2000
Siemens January 1996 - September 1998
Cincinnati Bell Long Distance 1992 - 1995
Skills
Sales Operations, Business Development, Unified Communications, Unified Messaging, SIP Trunking, Avaya, Telephony, Contact Centers, Voice & Data Convergence, Hosted Services, TDM, CTI, VoIP, Sales Management, Solution Selling, Telecommunications, SIP, Managed Services, IP, Business Alliances, Wireless, Professional Services, Channel Partners, MPLS, Co-location, IVR, Direct Sales, Ethernet, Cloud Computing, Call Centers, Leadership, Salesforce.com, Pre-sales, T1, LAN-WAN, Networking, Broadband, Network Architecture, ACD, Product Management, Switches, Routing, IP PBX, Sales Engineering, Data Center, WAN, Cisco Technologies, Enterprise Software, Go-to-market Strategy, Avaya Technologies
Education
Northern Kentucky University 1988 — 1990
BS, Marketing
Miami University
Business Administration
Dell Computer July 2010 - Present
Avaya August 2009 - July 2010
Nortel January 1995 - August 2009
Texas Instruments 1980 - 1995
Skills
Unified Communications, VoIP, Wireless, Telecommunications, Sales Engineering, Cloud Computing, Managed Services, Solution Selling, Data Center, Channel, SIP, TCP/IP, IP, Professional Services, Virtualization, Avaya, Cisco Technologies, Enterprise Software, Networking, Network Architecture, Network Design, Storage, Disaster Recovery, WAN, Ethernet
Education
Michigan State University 1973 — 1975
Bachelor of Science (BS)
Michigan State University
BS, Political Science and Government
Avaya October 2003 - Present
Education
Metropolitan State University of Denver 1999 — 2003
Omnicare Inc. August 2014 - Present
Western & Southern Financial Group December 2013 - July 2014
Citi July 2012 - December 2013
Citi October 2011 - June 2012
Citi March 2011 - September 2011
Avaya November 2006 - December 2008
Avaya April 2004 - October 2006
Avaya May 2001 - February 2004
Lucent Technologies January 1996 - September 2000
AT&T April 1988 - December 1995
Skills
Cross-functional Team..., Customer Satisfaction, Avaya, Telecommunications, Process Improvement, Call Center, Telephony, Software Documentation, Project Management, Vendor Management, Call Centers, SDLC, Customer Oriented, Management, Integration, Customer Service, SAP, Sales, Employee Training, CRM, Leadership, Program Management, Customer Experience, Team Building, Business Process..., Account Management
Education
Miami University 1983 — 1986
Systems Analysis; Philosophy
Anderson High School 1980 — 1983
Diploma, College Prep
Oxford International June 2013 - February 2014
CSC February 2009 - March 2013
Computer Sciences Corporation 2009 - 2013
cordys 2008 - 2009
Federation Software 2008 - 2009
Cordys March 2008 - October 2008
Avaya 1979 - October 2007
Lucent Technologies 2002 - 2005
AT&T 2000 - 2002
Skills
Vendor Management, Six Sigma, Business Process, SAP, Requirements Analysis, Enterprise Software, Project Management, Oracle, Databases, SAP R/3, Pre-sales, Management, Leadership, SAP ERP, Manufacturing, EH&S Compliance, Incident Management, ERP, Integration, Business Process Design, Business Intelligence, Business Analysis
Education
Metropolitan State University of Denver 1984 — 1995
Bachelor's Degree, Computer Science, 3,2
Billings West High School 1972 — 1976
Everyday's a Saturday Sales EngineerSKCApril 2009 - April 2012
Avaya 1982 - 2009
Education
Michigan Technological University 1976 — 1979
Geological Engineering
Western Michigan University
Bachelor of Science, Management
GP Consulting, LLC. September 2003 - Present
DLA 2001 - Present
PSS, Inc. 2001 - 2003
Avaya 2001 - 2001
AtosOrigin 1998 - 2001
Conair Corporation January 1999 - December 1999
Philips Lighting 1998 - 1998
Bose Corporation 1995 - 1998
State Street Bank 1994 - 1994
Skills
FI/CO, SAP, SAP R/3, SD, SAP SRM, EDI, SAP BW, WebDynpro, Supplier Management, ABAP, SAPScript, Project Implementation, ERP, Business Intelligence, Integration, Supply Chain Management, IDOC, Public Sector, ECC, Data Warehousing, SAP Netweaver, Business Analysis, Requirements Analysis, Materials Management, BAPI, Smartforms, Procurement, Architecture, Application Development, Data Migration, Supply Chain, ALV, RFC, SAP FICO, SAP PS, SAP BI, SAP BADI, PMP, SAP ERP, SAP Portal, SRM, SAP XI, SAP MM, SAP SD, SAP Implementation
Education
Michigan State University 1992 — 1994
MS, Computer Engineering
RingCentral March 2015 - Present
Avaya February 2008 - Present
RingCentral May 2014 - January 2015
Avaya August 2008 - May 2014
Skills
Ethernet, TCP/IP, Avaya, SIP, Shell Scripting, VoIP, Unified Communications, LAN-WAN, Call Centers, Test Automation, Telecommunications, Cisco Routers, HTML, CCDA, CCNA, Linux, Unix, IP, Awk, Voice Mail, Telephony, IVR, Technical Support, Avaya Communication..., Routing, Network Security, Windows, XML, CISSP, SIP Trunking, Desktop Computers, Avaya IP Telephony, Management, LDAP, Servers, QSIG, Desktop Application..., SQL, H.323, Customer Support, Avaya Technologies
Education
University of Colorado at Boulder 1995 — 1999
Master's degree, Telecommunications Engineering
Metropolitan State College of Denver 1985 — 1991
Bachelor of Science (BS), Accounting
Western Iowa Tech Community College 1981 — 1983
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
NaviSite, a Time Warner Cable Company August 2015 - Present
Avaya December 2013 - July 2015
SED International, Inc. February 2013 - November 2013
SED International, Inc. June 2012 - February 2013
Zebra Technologies January 2010 - May 2012
Avaya February 2005 - September 2010
American Airlines January 2003 - February 2005
American Airlines January 1990 - January 2003
Skills
Business Strategy, Market Planning, Project Planning, Financial Analysis, Customer Satisfaction, Customer Service, Finance, Account Management, Budgets, Advertising, Market Development, Leadership Management, Leadership, Management, Lead Generation, New Business Development, Strategic Planning, Program Management, Marketing, Product Development, Sales Operations, Marketing Communications, Sales, Training, Integrated Marketing, Telecommunications, Sales Process, Market Analysis, Team Building, Business Intelligence, Project Management, Negotiation, Multi-channel Marketing, Product Marketing, Analysis, Demand Generation, Competitive Analysis, Cross-functional Team..., Product Management, Segmentation, Strategy, Go-to-market Strategy, Strategic Partnerships, CRM
Education
Avaya Certifications 2014 — 2014
Certificate, APSS - Scopia solutions
Avaya Certifications 2014 — 2014
Certificate, APSS - CC Solutions for IP Office
Avaya Certifications 2014 — 2014
Certificate, APSS - SME Communication
University of Miami - School of Business 2000 — 2002
MBA, International Business
University of Puerto Rico - 1982 — 1986
B.A., Sociology & Education
Miami Ad School
Copywriting
C.R.O.E.M.
Miami Ad School
Miami Ad School
Avaya July 2012 - Present
Avaya 1988 - 2008
Avaya 1988 - 2008
avaya 1988 - 2008
Avaya 1988 - 2008
Avaya 1988 - 2008
Avaya 1988 - 2008
Skills
Sales, Unified Communications, VoIP, Telephony, Avaya, Channel Partners, Managed Services, SIP, Sales Operations, Solution Selling, Telecommunications
Education
Michigan State University 1984 — 1988
Bachelor of Arts, Marketing
Unique Litho, Inc. September 2010 - Present
Realty Resource of Greater Denver March 2003 - September 2010
NetVersant March 2002 - March 2003
American Management Systems March 2001 - March 2002
Avaya October 2000 - March 2001
Lucent Business Solutions January 1999 - September 2000
Lucent Business Solutions January 1998 - December 1998
Anixter July 1996 - January 1998
Anixter March 1995 - July 1996
Skills
Cisco Technologies, Lead Generation, Professional Services, Wireless, Team Leadership, Marketing, Marketing Strategy, New Business Development, Telecommunications, Business Development, CRM, Networking, B2B, Integration, IP, Sales Operations, Management, Sales
Education
University of Denver 1987 — 1989
Associates, Telecommunications
Metropolitan State College of Denver 1977 — 1980
Business Administration, Business
Home March 2013 - Present
Arrow S3 (formerly Shared Technologies) January 2012 - March 2012
Shared Technologies March 2001 - March 2012
Cross Telecom January 2001 - March 2012
Avaya 1995 - 2001
AT&T, Inc. 1984 - 1994
Skills
Unified Communications, IVR, VoIP, Telephony, SIP, ACD, CTI, Telecommunications, SIP Trunking, Contact Centers, Call Center, IP, Call Logging, Managed Services, Wireless, Unified Messaging, Solution Selling, Voice Mail, Cisco Technologies
Education
Michigan State University 1971 — 1973
BA, General business
Avaya Sr Network AdminMSU Federal Credit UnionOctober 2008 - Present
Skills
SIP, VoIP, Avaya, Telecommunications, IP, Unified Communications, Telephony, TCP/IP, Linux, Wireless, Integration, MPLS
Education
Michigan State University 1983 — 1989
Bachelor's degree, Telecommunications Engineering
Level 3 Communications April 2015 - Present
Seagate Technology October 2005 - May 2015
Avaya 1998 - 2005
Skills
Supply Management, Materials Management, Six Sigma, Global Sourcing, Supply Chain Management, Procurement, Cross-functional Team..., Strategic Sourcing, MRP, Commodity, Continuous Improvement, Lean Manufacturing, Manufacturing, Supply Chain, Negotiation, Supply Chain..., Contract Manufacturing, Supplier Quality, Program Management
Education
Metropolitan State College of Denver 1988 — 1995
Business Management
CBTS December 2008 - Present
CBTS 2008 - Present
CBTS, A Cincinnati Bell Company 2008 - Present
Cincinnati Bell 2008 - Present
CBTS 2008 - 2009
Cincinnati Bell Technology Solutions 2008 - 2009
Avaya December 2003 - October 2008
Lucent Technologies June 1995 - April 2000
Skills
VoIP, Managed Services, Wireless, Avaya, Unified Communications, Sales Process, Telecommunications, Selling, Account Management, CRM, Telephony, Sales, Sales Operations, Direct Sales, Call Centers, Avaya Technologies
Education
Miami University 1976 — 1980
Business, Management, Marketing, and Related Support Services
Integration Partners October 2014 - Present
Avaya 2009 - May 2014
Nortel 2001 - 2009
Nortel 2000 - 2001
Nortel 1998 - 2000
Alltel Information Services 1996 - 1998
Alltel Information Services 1995 - 1996
Baker & Hostetler LLP 1994 - 1995
Baker & Hostetler LLP 1990 - 1994
Skills
WAN, Managed Services, Telephony, Routing, IP, Unified Communications, VoIP, Ethernet, SIP, QoS, LAN-WAN, Network Architecture, Telecommunications, Wireless, Network Design, Avaya, MPLS, Switches, H.323, Networking, SIP Trunking, Virtualization, Cisco Technologies, Data Center, Integration, Sales Engineering, TDM, Video Conferencing, IT Strategy, Cloud Computing
Education
Miami University 1986 — 1990
St. Ignatius HS 1982 — 1986
ClickFox January 2009 - Present
Avaya August 1998 - January 2009
Education
Metropolitan State University of Denver 1996 — 1998
yes, Criminal Justice
University of Northern Colorado 1986 — 1990
yes, Criminal Justice
Westminster High School 1984 — 1986
yes, General
Health Care Managment April 2013 - Present
Hernando Group June 2012 - March 2013
Relational Technology Solutions November 2008 - July 2009
Avaya November 2006 - October 2008
Wavecrest October 2003 - November 2006
Skills
Channel Partners, Contract Negotiation, Management, Sales Operations, Business Development, Account Management, Business Strategy, Enterprise Software, Marketing, Strategy, Selling, Cisco Technologies, VoIP, Cloud Computing, Vendor Management, Networking, Telecommunications, Professional Services, CRM, Recruiting, New Business Development, Direct Sales, Forecasting, Marketing Strategy, Strategic Partnerships, Program Management, Wireless, Strategic Planning, Change Management, Unified Communications, Talent Acquisition, Customer Service, Purchasing, SaaS, Product Management, Sales, Salesforce.com, Data Center, Enterprise Architecture, Managed Services, Sales Management, Team Building, Solution Selling, Process Improvement, Call Center, Cross-functional Team..., Business Planning, Negotiation, Sales Process, Competitive Analysis
Education
Miami University 1994 — 1999
BA, Business Management & Psychology
Avaya 2006 - 2009
Avaya 2005 - 2006
Avaya 2004 - 2005
Avaya 2004 - 2005
Avaya 2003 - 2004
Avaya 1999 - 2003
Lucent Technologies 1996 - 1999
Skills
Program Management, Telecommunications, Customer Satisfaction, Unified Communications, Telephony, Call Centers, Avaya, VoIP
Education
Miami Dade College
AA, Elementary Education
Banin Communication 2011 - 2014
Avaya 2007 - 2009
AT&T 2003 - 2007
HCI Holdings 2003 - 2003
Avaya/Lucent Technologies 1998 - 2003
Zurich Insurance 1989 - 1998
Skills
Telecommunications, PMP, Telephony, VoIP, Avaya, IP
Education
Michigan State University 1974 — 1978
BA, Advertising
Molex Premise Networks (MPN) July 2006 - Present
Avaya January 2003 - December 2005
Lucent Technologies January 1995 - December 2003
Skills
New Business Development, Product Marketing, Team Leadership, Data Center, Solution Selling, Negotiation, Account Management, Cross-functional Team..., Team Building, Business Strategy, Sales Management, Channel Partners, Product Management, Project Management, Management, Key Account Management, Business Development, Product Development, International Sales, Manufacturing
Education
Michigan State University
BA
University of Detroit Mercy
MBA
Morgan Stanley May 2011 - Present
Avaya January 2010 - April 2011
Nortel Networks August 2008 - December 2009
McKinsey & Company October 2000 - July 2008
Skills
Strategic Sourcing, Business Transformation, Cross-functional Team..., Outsourcing, Sourcing, Management Consulting, Vendor Management, Strategy, Management, Business Process..., Team Management, Process Improvement, Software Project..., Business Strategy, Integration, Operations Management, Operational Excellence, Technology Management, Supply Chain Management, Program Management, Business Planning, Six Sigma, Procurement, Project Management, Contract Negotiation, Supply Chain, IT Strategy, Process Engineering, Change Management, Mergers & Acquisitions, Product Management, Business Analysis
Education
Michigan State University - The Eli Broad College of Business 1997 — 1998
MBA, Finance and Operations
University of Missouri-Rolla 1994 — 1996
MS, Mechanical Engineering
National Institute of Technology Kurukshetra 1990 — 1994
BS, Mechanical Engineering
RingCentral December 2014 - Present
Enablement Services December 2012 - Present
Avaya January 1999 - December 2012
Skills
Modular Messaging, Avaya PBX, Avaya, SIP, IP, Ethernet, TCP/IP, Telecommunications, Linux, Unix, Troubleshooting, Telephony, Voice Mail, VoIP, Call Centers, Unified Communications, ISDN, JIRA, ClearCase, CTI, IP PBX, IVR, Switches, ACD, Integration, H.323, WAN, Routers, Network Design, MPLS, T1, Routing, LAN-WAN, Video Conferencing, Wireless, SIP Trunking, Network Architecture, TDM, Cabling, Network Engineering, Contact Centers, QoS, VPN, RTP, Managed Services, Wireless Networking, Voice & Data Convergence, Cisco Technologies, Frame Relay
Education
University of Denver 2010 — 2012
Master of Applied Science, Information and Communication Technology
Metropolitan State College of Denver 2002 — 2003
Bachelor of Arts, Mathematics
Avaya July 2015 - Present
Michigan State University January 2014 - May 2015
Avaya May 2014 - July 2014
Michigan State University August 2013 - December 2013
Make A Difference January 2013 - May 2013
iCreate Software July 2012 - March 2013
Beroe Inc June 2011 - July 2012
Rv College of Engineering January 2011 - April 2011
Ganjam June 2009 - September 2009
Skills
Competitive Analysis, Market Intelligence, Competitive Intelligence, Business Analysis, Data Analysis, Market Research, Analytics, Analysis, Secondary Research, Business Intelligence, Management Consulting, Market Analysis, Human Resources, Training, Recruiting, Marketing, Microsoft Office, Leadership, Management, PowerPoint, Research, Employee Relations, Personnel Management, Microsoft Excel, Employee Engagement, Onboarding, Talent Acquisition, Strategic Planning
Education
Michigan State University 2013 — 2015
Master of Human Resources and Labor Relations
Schoolcraft College 2014 — 2014
Principles of Microeconomics
R. V. College of Engineering, Bangalore 2007 — 2011
Bachelor of Engineering (BEng), Information Technology
Baldwin Girls High School 1993 — 2005
High School, Mathematics and Computer Science
Avaya June 2015 - Present
Future Electronics November 2012 - June 2015
ADP August 2011 - December 2012
ICON Funds January 1999 - August 2011
Skills
Fixed Annuities, Series 63, Mutual Funds, 401k, Series 6, Series 7, Small Business, Investments, Portfolio Management, Employee Benefits, Leadership, Payroll, Outsourcing, Financial Analysis, Insurance, ADP Payroll, Finance, Cold Calling, Retirement Planning, Securities, Wealth Management, Marketing, Sales, Strategic Financial..., Sales Process, Salesforce.com, Running, Relationship Management, Sales Presentations, Selling, Lead Generation, Business Development, Solution Selling, Account Management, Direct Sales, New Business Development
Education
Metropolitan State College of Denver 2000 — 2002
Marketing, 4.0 semester
University of Northern Colorado 1998 — 2000
Business Marketing
Carlson September 2011 - Present
Oriental Trading Company October 2009 - August 2011
Independent Business Intelligence Consultant January 2004 - September 2009
Avaya March 1998 - December 2003
Skills
Visio, MS Project, Business Objects, Oracle, Access, Visual Basic, Microsoft SQL Server, SAP, PL/SQL, T-SQL, VBA, Microsoft Excel
Education
Michigan Technological University
Bachelor of Science Degree, Mechanical Engineering
University of Nebraska at Omaha
Master of Business Administration Coursework
Costco Wholesale February 2007 - Present
Avaya October 1971 - February 2001
Education
Metropolitan State College of Denver 1969 — 1971
none, poly sci, am. history, geography
Avaya February 2013 - Present
Avaya December 1990 - Present
Avaya December 1990 - Present
Avaya January 1998 - January 2002
Skills
Call Center Management, Vendor Management, Customer Experience, Change Management, IP, Switches, Call Center, Voice Mail, Team Management, Process Improvement, ITIL, Workforce Management, Telephony, Avaya, ACD, Unified Communications, WAN, Solution Selling, Contact Centers, ISDN, Cisco Technologies, Telecommunications, Wireless, VoIP, IVR, Outlook, Service Delivery, Managed Services, Sla, MPLS, T1, CTI, Sales Operations, Software Documentation, Process Management, Customer Satisfaction, Team Leadership, Team Building, SIP, Troubleshooting, Networking, Account Management, Management, TDM, IP PBX, Quality Assurance, Data Center, Customer Service, Business Process..., Cross-functional Team...
Education
AIMS
Metropolitan State University of Denver
front range community college May 2007 - Present
St Anthony School of Radiology August 2004 - August 2006
Avaya 1973 - 2003
Skills
Higher Education, Curriculum Development, Tutoring, Research, Teaching, Public Speaking, Editing, Curriculum Design, Classroom, Technical Writing, Project Management, Radiology, Anatomy and Physiology, Microbiology and...
Education
University of Southern California 1973 — 1974
Master of Science (MS), Computer Science, 4.0
Michigan State University 1969 — 1973
Bachelor's degree, Computer Science
Avaya January 2013 - Present
Iberia tiles November 1997 - April 2003
Mount Sinai hospital Miami November 1987 - September 1995
Skills
Concept Development, Art, Sales, Customer Service, Brand Development
Education
Miami Dade College 1985 — 1987
Associate's Degree, Medical Microbiology and Bacteriology
Avaya January 2007 - Present
Avaya July 2006 - December 2006
Avaya November 1998 - June 2006
Skills
Perl Script, PHP, MySQL, HTML, XML, JavaScript, Java, CSS, Bash, Vim, Microsoft Office, Avaya Communication..., Avaya Session Manager, Avaya System Manager, Avaya IP Telephony, Avaya Aura Conferencing, Avaya Session Border..., Avaya Aura Messaging, Intuity, Definity, Cisco Technologies, Unified Communications, Video Conferencing
Education
Metropolitan State College of Denver 2000 — 2006
Bachelor of Science (BS), Computer Science
Arrow S3 January 2004 - Present
Cross Telecom January 2004 - October 2011
Avaya January 1998 - March 2002
Skills
VoIP, Managed Services, Telecommunications, Call Centers, Solution Selling, Professional Services, Wireless, Proposal Writing, Vendor Management, Technical Writing
Education
Metropolitan State University of Denver 1967 — 1972
Bachelor of Arts (B.A.), History
Hewlett Packard October 2005 - Present
Hewlett-Packard October 2005 - Present
Hewlett-Packard June 2011 - August 2014
Avaya September 1998 - May 2005
United States Marine Corps August 1978 - August 1998
Skills
Lean Six Sigma, Management, Teamwork, Team Building, Team Management, Quality Assurance, Quality Auditing, Quality Management, Telecommunications, Call Centers, Computer Network..., Team Leadership, Avaya Technologies, Cisco Technologies, Maximo, Peregrine, SAP, IT Operations, ITIL, Knowledge Base, Customer Satisfaction, Long-term Customer..., Military Logistics, Military Operations
Education
Michigan State University 1977 — 1978
BS
Riverview Community High School 1975 — 1977
College/University Preparatory and Advanced High School/Secondary Diploma Program