Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Cisco Systems April 2013 - Present
Avaya October 2010 - April 2013
ecomm Technologies April 2010 - October 2010
Electronic Office Systems June 2009 - March 2010
Avaya June 2007 - April 2009
Carpet Showcase June 2004 - June 2007
Avaya March 2000 - April 2001
Bell Labs Lucent Technologies June 1999 - February 2000
Bell Labs Lucent Technologies December 1997 - May 1999
Bell Labs Lucent Technologies August 1993 - December 1997
Skills
Direct Sales, Sales, Sales Management, Strategic Planning, Channel, Solution Selling, Unified Communications, Channel Partners, Selling, Strategy, Avaya, Sales Process, New Business Development, Enterprise Software, Executive Presentations, Management, VoIP, Telephony, Managed Services, Leadership, Telecommunications, IP, Wireless, SaaS, Professional Services, Strategic Partnerships, Call Centers, Avaya Technologies, Contact Centers, IVR, Account Management, Self-Service Solutions
Education
Montclair State University 1981 — 1985
BS, Business Administration; Psychology
Oilfield Slang February 2012 - Present
Avaya January 2010 - 2012
Skills
Project Management, Cross-functional Team..., Team Leadership, Operations Management, Product Development, Vendor Management, Process Improvement, Telecommunications, Call Centers, VoIP, Management, MS Excel Pivot Tables, Data Analysis, Customer Service, Microsoft Excel, Business Analysis, Strategic Planning, Business Strategy, Client Presentation, Market Analysis, Corporate Budgeting, Business Intelligence, Project Planning, Market Research, Process Engineering, ITIL, SQL, Supply Chain Operations, Business Planning, Essbase, HTML, CSS Javascript, Objective-C, Six Sigma, SEO, E-commerce SEO, Analysis, Data Management, Cisco Technologies, Microsoft SQL Server, Windows Server, Software Engineering, Software Development, Database Administration, Web Applications, Mobile Applications, Avaya IP Telephony, Polycom Video..., SIP Trunking, IT Outsourcing
Education
Avaya Salesforce Training Program
Mississippi State University 2002 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
London School of Economics and Political Science
Globalization XC Program, International Business
Mississippi State University 2002 — 2007
Bachelor of Arts (B.A.), Business/Managerial Economics
Clinton High School 1998 — 2002
California State Board of Equalization January 2008 - Present
Acuative 2006 - 2008
Volt Telecom Group 2004 - 2006
Country Con Fusion Productions 1993 - 1999
Avaya 1987 - 1991
Skills
IT Management, Requirements Analysis, Analysis, Problem Analysis, Creative Problem Solving, System Administration, Active Directory, Software Project..., Software Quality..., Software Installation, Security, Software Documentation, XenClient, Microsoft Exchange, EMC Avamar, Project Management, Disaster Recovery, Network Security, Blackberry Enterprise..., Enterprise Software, TCP/IP, Cisco Technologies, Cisco Wireless, Cisco Telepresence, Government, Enterprise Architecture, Troubleshooting, Operating Systems, Mathematical Analysis, SharePoint, JavaScript, HTML scripting, Audio Engineering, Project Planning, Pro Tools, Visio, Microsoft Office, Access, Outlook, Technical Support, ITIL, Networking, Switches, Testing, Wireless Networking
Education
Mills College 1999 — 2001
Bachelor of Arts (B.A.), Mathematics, minor in Audio Engineering
Sierra College 1996 — 1997
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Seek & Find Professional Counseling Services April 2010 - Present
CPC Behavioral Healthcare May 2005 - January 2010
Ocean Township Department of Human Services March 2004 - March 2005
Avaya June 2000 - September 2002
AT&T April 1983 - May 2000
Skills
Counseling, Counselling, Psychology, Psychotherapy, Mental Health, Treatment, Family Therapy, Adolescents, Couples, CBT, Group Therapy, Clinical, Clinical Research
Education
Monmouth University 2003 — 2005
MA, Psychological Counseling
Rutgers, The State University of New Jersey-New Brunswick 1979 — 1982
MS, Behavioral Neuroscience
Avaya, Inc June 1998 - Present
Avaya June 1998 - June 2000
AT&T June 1996 - June 1998
AT&T September 1988 - June 1996
Skills
Customer Service, Call Centers, CRM, Leadership, Process Improvement, Management, Telephony, Customer Satisfaction, Training, IVR, Six Sigma, Analysis, SharePoint, Telecommunications, Avaya, Call Center, Inventory Management, Data Analysis, Business Analysis, Sales, Coaching, VoIP, Business Process..., Contact Centers, CTI, Avaya Technologies
Education
Montana State University-Billings 1981 — 1986
Business Administration
BenefitMall June 2014 - September 2015
CoAdvantage May 2013 - March 2014
Snelling Staffing Services December 2010 - April 2013
McKesson July 2010 - December 2010
Centex Homes August 2008 - May 2010
Avaya April 2006 - April 2008
Avaya June 2004 - April 2006
Avaya January 2002 - June 2004
Skills
Process Improvement, Management, Six Sigma, Analysis, Sarbanes-Oxley Act, Financial Reporting, Training, Internal Controls, Accounts Payable, Team Management, PeopleSoft, Invoicing, Payroll, Collections, Shared Services, Private Equity, Customer Service, Service Industries, Manufacturing, Cross-functional Team..., Human Resources, CRM, Staffing Services, Leadership, Change Management, Business Process, Recruiting, Team Building, Vendor Management
Education
Midwestern State University
Bachelor of Business Administration (BBA), Finance and Marketing
Avaya January 2014 - Present
Cummins Inc. August 2013 - December 2013
Highland Industries, Inc. - a subsidiary of Takata January 2013 - August 2013
Bridge to Life, Ltd. April 2012 - December 2012
University of South Carolina January 2012 - May 2012
Elliott Davis, LLC October 2011 - January 2012
Great American Cookie Company January 2007 - July 2010
Skills
Six Sigma, Project Management, Microsoft Excel, Supply Chain Management, Operations Management, Time Management, Value Stream Mapping, SAP, DMAIC, Lean Operations, Process Modeling, Quality Control, Linear Programming, QuickBooks, Capacity Planning, Outsourcing, Supply Chain, Cross-functional Team..., Management, Leadership, Process Improvement
Education
University of South Carolina, Moore School of Business 2011 — 2013
Bachelor of Business Administration (BBA), Global Supply Chain and Operations Management, Marketing
Midlands Technical College 2009 — 2010
Irmo High School 2005 — 2009
NaviSite July 2014 - Present
Vocalcom May 2013 - December 2013
Avaya September 2010 - June 2012
Avaya August 2007 - September 2010
Avaya April 2005 - August 2007
Avaya April 2000 - April 2005
Lucent Technologies 1995 - 2000
Skills
Integrated Marketing, Marketing Communications, Marketing Management, Demand Generation, Advertising, Strategy, Digital Marketing, Project Management, Direct Marketing, Global Marketing, Agency Relationship..., B2B, Sales Enablement, Corporate Communications, Campaign Management, Online Advertising, Leadership, Product Marketing, Customer Reference..., Multi-channel Marketing, Digital Media, CRM, Salesforce.com, Strategic Planning, Cross-functional Team..., Creative Direction, Mobile Devices, Budget Management, Event Marketing, Creative Development, Marketing, Brand Management, Event Planning, Management, Customer Reference, B2B Marketing, Corporate Branding, Social Media, Channel Partners, Lead Generation, Go-to-market Strategy, Trade Shows, Program Management
Education
Montclair State University
Bachelor of Science (BS), Business Administration, Marketing
University of Urbino and University of Florence, Italy
Italian Studies
Avaya January 2012 - Present
Iron Mountain May 2009 - January 2012
IT Consultants St. Louis September 2006 - January 2009
Alexander Open Systems 2008 - 2009
Skills
Unified Communications, Virtualization, Information Security, VoIP, Disaster Recovery, Networking, Storage, Infrastructure, SAN, Outsourcing, Managed Services, Sales, Cloud Computing, SaaS, Solution Selling, Professional Services, Data Center, Channel Partners, Direct Sales, Wireless, Salesforce.com
Education
Missouri State University 1989 — 1994
BA, Technical Theatre, Mass Communications
AT&T July 2015 - Present
Avaya June 2006 - July 2015
Sonus Networks March 2005 - June 2006
Viecore FSD April 2003 - February 2005
Tellium, Inc. April 1999 - April 2003
Madge Networks July 1997 - April 1999
Integrated Systems Consulting Group June 1995 - July 1997
Lockheed Martin Space Systems Company August 1994 - June 1995
Telos Corporation September 1992 - August 1994
Skills
Visual C++, Debugging, VxWorks, Tornado, Perl, SIP, Gdb, C++, Eclipse, ClearCase, Embedded Systems, Unix, Linux, Java, ClearQuest, XML, Software Development, VoIP, Windows, pSOS, STL, Telecommunications, Embedded Linux, Embedded Software, GNU Debugger, Software Engineering, OOP, Subversion, Object Oriented Design, Distributed Systems, Software Design, Multithreading, Shell Scripting, System Architecture, SNMP, Ethernet
Education
Monmouth University 2000 — 2003
M.S.E.E, Electrical Engineering
Rutgers University-New Brunswick 1988 — 1992
B.S.E.E, Electrical Engineering
Netlabs February 2001 - Present
Avaya October 2000 - February 2001
Alcatel-Lucent September 1996 - October 2000
Skills
Demand Generation, Multi-channel Marketing, Product Marketing, B2B Marketing, Lead Generation, Direct Marketing, Sales Enablement, Digital Marketing, Marketing Management, Email Marketing, Integrated Marketing, Analytics, Corporate Branding, Brand Awareness, Brand Development
Education
Middlesex County College 1991 — 1993
Associate of Arts and Sciences (A.A.S.), Marketing Art & Design
FMH April 2014 - Present
Avaya March 2014 - January 2015
Lradac July 2013 - March 2014
GCA Services Group 2008 - 2013
Richland Community Health Care Association August 1999 - July 2007
Skills
Safety, Office Administration, Data Entry, Invoice Processing, Office Management, Spreadsheets, Confidentiality, Administrative Work, Office Equipment, Administrative...
Education
Midlands Technical College 1999 — 2001
Associate's degree, Business Administration and Management, General
Avaya January 2009 - Present
Skills
Managed Services, Avaya, Telecommunications, Unified Communications, Telephony, VoIP, Professional Services, Call Center, Service Delivery, Solution Selling, IP, Data Center, Call Centers
Education
Monroe Community College
Avaya February 2010 - Present
Nortel Networks August 2000 - August 2009
Skills
Customer Service, Sales, Channel Partners, Account Management, Management, Time Management, Direct Sales, Sales Operations, Call Centers, Telecommunications
Education
Middlesex Community College 1998 — 2000
Raytheon October 2014 - Present
Avaya June 1996 - September 2013
Lucent Technologies 1997 - 2000
Bell Labs June 1996 - 1997
Excel Professional Services 1992 - 1996
Digital Equipment Corporation 1991 - 1992
AGS Information Services 1984 - 1991
Biomedical Computer Lab at Waishington University in Saint Louis Medical School 1980 - 1984
Skills
Linux System..., Linux Kernel, Unix Operating Systems, Software Development, Software Engineering, Network Administration, Virtualization, Kernel Tuning and..., Unix, Debugging, Scrum, SIP, TCP/IP, Unified Communications, Linux, Telecommunications, Agile Methodologies, VoIP, Telephony, C, H.323, System Architecture, Object Oriented Design, Perl, IP, Testing, Operating Systems, Shell Scripting, Test Automation, Solaris, Networking
Education
Washington University in St. Louis 1973 — 1982
Computer Science
Montana State University-Bozeman 1975 — 1977
Computer Science
University of Colorado Boulder 1975 — 1975
Humanities
Avaya January 2013 - Present
Vertex Business Solutions March 2012 - July 2012
Avaya December 2009 - November 2011
Nortel 2001 - 2010
Nortel September 1984 - December 2001
Skills
Problem Analysis, Problem Solving, Teamwork, Attention To Detail, Troubleshooting, Requirements Analysis, Oracle SQL, SQL*Plus, Unix, MS Word, MS Excel, MS Project, Access, Pro*C, Testing, Visio, Business Analysis, Job Aids, Process Improvement, Data Mining, Highly detail oriented, Oracle
Education
Minnesota State University, Moorhead 1976 — 1981
Bachelor of Science, Computer Science
National Center for Women & Information Technology 2005 - Present
Avaya July 1979 - November 2001
Bell Laboratories 1979 - 2001
Bell Labs 1979 - 2001
Lucent Technologies 1995 - 1999
AT&T Bell Labs 1979 - 1995
Skills
Telecommunications, Software Development, Unified Communications, System Architecture, Computer Science, Product Management, Integration, Program Management, Software Engineering, Linux, VoIP, Wireless, Enterprise Software, SaaS, Mobile Devices, Start-ups
Education
University of Wisconsin-Madison 1977 — 1979
MS, Computer Science
Mississippi State University 1971 — 1975
BA, Computer Science
Ericsson June 2010 - Present
Avaya January 2009 - May 2010
Nortel February 2007 - January 2009
Nortel May 1999 - February 2007
Skills
Telecommunications, XML, PMP, SQL, PMO, Network Design, Cross-functional Team..., Systems Engineering, Program Management, Integration, Business Analysis, LTE, Leadership, Team Leadership, Infrastructure, Process Improvement, Testing, Product Management, Project Planning, Certified Project..., Change Management, SDLC, Pre-sales, Software Development, Vendor Management, Visio, VoIP, MS Project, CDMA, Troubleshooting, Business Process, Product Lifecycle..., Business Intelligence, Mobile Devices, IT Management, Quality Assurance, Resource Management, Unified Communications, Service Management, UMTS, Wireless, Business Transformation, Management, Outsourcing, Service Delivery, Software Project..., Six Sigma, Requirements Analysis, IP, IT Service Management
Education
Mississippi State University 1978 — 1983
BSEE
Cisco Systems November 2012 - Present
Cisco Systems August 2010 - October 2012
Avaya December 2009 - August 2010
Nortel 2001 - 2009
StorageTek 1996 - 1999
Skills
VoIP, Avaya, Unified Communications, Managed Services, Telecommunications, MPLS, Solution Selling, SaaS, SIP, Security, Cloud Computing, Cisco Technologies, Telephony, Wireless, Channel Management, Data Center, Routing, Switches, Unified Messaging, Budget Management, Business Development, Channel/Partner..., Collaboration/Mobility/I..., C-Level Negotiations, Competitive Benchmarking, Consultative Sales, Entreprise Selling, Enterprise Software..., Executive Leadership, Financial Reporting, Internetworking..., LTE solutions, Management/Leadership, Market & Competitor..., Metrics/KPI Management, New Market Penetration, Operations Management, P&L Management, Pipeline..., Pricing Strategies, Public Speaking, Revenue Optimization, Revenue Projections, Sales Force..., Solution Consulting, Strategic Account..., Switching & VoIP..., Vision Planning, Team Leadership, WiFi 3G/4G
Education
Minnesota State University, Mankato
B.Sc. in Computer Science
CIT Group May 2007 - Present
Avaya 2005 - 2007
Sigma Group 2002 - August 2005
Etrana, Inc. 2000 - 2002
Sharp Electronics Corp. 1981 - 2000
Skills
advertising, digital marketing, direct marketing, creative services, media planning / buying, corporate marketing, web 2.0 marketing, communications, public relations, agency selection /..., vertical marketing, industry marketing, business to business..., consumer marketing, Integrated Marketing, brand / reputation..., Thought Leadership, Team Building, staff management /..., brand management, financial services..., bank marketing, B2B Marketing, Marketing, Vertical Marketing, Brand Management, Public Relations, Advertising, Communication, Direct Marketing, Strategy, Promotions, Marketing Strategy, Digital Marketing, B2B, Creative Services, Web 2.0, Industrial Sector, Financial Services, Consumer Marketing, New Business Development, Internal Communications, Marketing Management, Corporate Communications, Entrepreneurship, Digital Strategy, Relationship Marketing, Interactive Marketing, Sales Operations, Corporate Branding
Education
Montclair State University
B.S.
Fairleigh Dickinson University-Metropolitan Campus
MBA
Keyport High School
LPW Training Services October 2012 - Present
Fiserv January 2015 - March 2015
Avaya August 2010 - October 2010
Sanofi November 2007 - June 2008
Jackson Hewitt Tax Service Inc. January 2006 - June 2006
Rotator Staffing Services Inc October 2001 - June 2002
National Peer Review Programme October 2001 - May 2002
Telcordia Technologies May 1998 - September 2001
Robert Half (RHI Consulting) August 1997 - February 1998
Toshiba July 1993 - May 1997
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Windows, Microsoft Office, Customer Service, Training, SharePoint, Networking, Leadership, Talent Acquisition
Education
Middlesex County College
Verizon Enterprise Solutions September 2015 - Present
Glotel, Inc. April 2015 - August 2015
Avaya August 2013 - March 2015
Southwest Airlines August 2012 - August 2013
PMI Education / Vacation May 2012 - July 2012
Telstra September 2011 - April 2012
Cathay Pacific Airways September 2010 - August 2011
The Australian Red Cross Blood Service May 2009 - September 2010
NTT DATA Americas February 2007 - May 2009
Telstra September 2002 - January 2007
Skills
SDLC, TIBCO, EAI, PMI, PMBOK, Telcommunications, Airline, CMMI, Cisco, PMP, Project Health Checks, Airlines, Program Management, Vendor Management, Project Portfolio..., Oracle, Cisco Technologies, Project Delivery, Agile Methodologies, Software Development, Business Process, Governance, Quality Assurance, SharePoint
Education
Monash University 1977 — 1980
Bachelor of Applied Science (B.A.Sc.), Computer Science
Avaya October 2007 - Present
Lucent Technologies November 1995 - October 2007
AT&T June 1985 - November 1995
Skills
Portfolio Management, Project Management, Business Relationship..., Business Analysis, Budget Process, IT Outsourcing, Resource Management, Risk Management, Software Development, Leading Organizational..., Global Management, Desktop Deployment, Unified Communications, Avaya Aura, Avaya Communication..., Vendor Management, IT Operations Management, IT Management, IT Solutions, Organization &..., Cross-functional Team..., Matrix Management, Director level, Leadership, Change Management, Program Management, Governance, Management, CRM, Outsourcing, Professional Services, Managed Services, Information Technology, IT Strategy, Project Portfolio..., IT Service Management, PMP, Data Center, PMO, Service Delivery, ITIL
Education
Monmouth University 1990 — 1993
Master of Business Administration (MBA), Business Administration and Management
Montclair State University 1985 — 1989
Bachelors of Science, Computer Science
Epsilon June 2013 - Present
Avaya January 2013 - May 2013
Avaya September 2011 - May 2013
Avaya December 2009 - September 2011
Nortel January 2009 - December 2009
Nortel January 2007 - December 2008
Nortel October 2003 - September 2007
Nortel June 2003 - October 2003
Nortel September 2000 - June 2003
Xentrax Contact Centre Solutions Inc. May 1997 - September 2000
Skills
Telecommunications, VoIP, Enterprise Software, Telephony, Service Delivery, Avaya, Unified Communications, CRM, IP, SIP, Troubleshooting, Outsourcing, Management, Wireless, Switches, Networking, Call Centers, Managed Services, Contact Centers, Team Leadership, Professional Services, Pre-sales, Go-to-market Strategy, Cisco Technologies, Data Center, Project Management, Channel Partners, Leadership, Solution Selling, New Business Development, Vendor Management, Ethernet, Cloud Computing, Technical Support, Product Management, Process Improvement, Team Management, TDM, ACD, Integration, System Deployment, CTI, Customer Satisfaction, Cross-functional Team..., Operations Management, Strategic Partnerships, Customer Experience, Avaya Technologies, Program Management
Education
Mohawk College 1992 — 1996
Computer Science & Technology
North Carolina State University - College of Management 2007 — 2009
Executive Education Program
Stanley Healthcare January 2013 - Present
CISCO SYSTEMS INC November 2010 - September 2012
Avaya 2006 - 2010
Verizon Business 2006 - 2006
Verizon Business 2003 - 2005
Verizon Business 1999 - 2003
American Power Conversion 1994 - 1998
Skills
Unified Communications, Managed Services, Solution Selling, VoIP, Cloud Computing, Data Center, Telecommunications, Professional Services, Wireless, IP, SaaS, Channel, Cisco Technologies, Enterprise Software, Direct Sales, CRM, Channel Partners, Competitive Analysis, Ethernet, Go-to-market Strategy, MPLS, Leadership, Management, Outsourcing, Networking, Sales Management, Selling, Storage, Telephony, WAN, Program Management, Salesforce.com, Security, Strategy
Education
Missouri State University 1989 — 1993
Bachelor of Science (B.S.), Psychology
Brocade January 2015 - Present
Siklu Communication October 2013 - January 2015
Firetide October 2011 - January 2013
Right Systems Inc September 2010 - October 2011
Motorola January 2006 - September 2010
Motorola January 2006 - September 2010
Proxim 2005 - 2006
Qwest Communications September 1999 - September 2002
Avaya July 2000 - February 2002
Skills
Wireless Solutions, Network Security, Voice Communications, Management, Mobile Devices, Speech, Wireless Networking, Product Marketing, Solution Selling, Wireless, Wireless Broadband, Channel, Sales Management, Ethernet, Citrix, Direct Sales, Cellular Communications, Managed Services, Telecommunications, IP, Firewalls, WiMAX, Cloud Computing, Cisco Technologies, Hardware, Product Management, WiFi, VoIP, Juniper, Networking, Go-to-market Strategy, Sales, Broadband, Channel Partners, Network Design, Strategic Partnerships, Business Strategy, Unified Communications, WLAN, SaaS, Enterprise Software, Mobile Technology, Data Center, Business Development, Professional Services, Sales Operations, LTE, Salesforce.com, WAN, MPLS
Education
North Idaho College 1999 — 2001
Business
New Hampshire Technical Institute 1995 — 1996
Certification-, Networking
Montana Tech of the University of Montana 1987 — 1992
Business & Communications
Colville High school 1983 — 1987
Diploma
University of North Texas July 2014 - Present
University of Texas at Arlington January 2012 - June 2014
Infosys Technologies, LTD March 2008 - July 2011
KPMG, LLP October 2004 - March 2008
KPMG, LLP January 2003 - October 2004
Avaya October 2000 - January 2003
Skills
Immigration Law, Process Improvement, Process Management, Training, Technical Writing, Visa/Immigration..., Immigration Peititon..., Strategic Planning, Leadership, Recruiting, Public Speaking, Microsoft Office, Management, New Hire Orientations, Personnel Management, Program Management, Research, Visas, Leadership Development, Employee Relations, HR Policies, Microsoft Excel, Project Management
Education
The University of Dallas 2007 — 2007
Human Resources
Midwestern State University
B.S., Recreation Admin / Sociology Minor
MediaLocate May 2012 - Present
Communicaid April 2011 - December 2011
Japan Exchange and Teaching Program(me) (JET) August 2007 - August 2010
Avaya September 2006 - May 2007
Boulder Outlook Hotel and Suites February 2004 - August 2004
Skills
Japanese, Computer Science, Localization, Trados, Wordfast, C++, Java, HTML, Translation, Wordpress
Education
Monterey Institute of International Studies 2010 — 2012
Master of Arts (MA), Translation and Localization Management
University of Colorado Boulder 2002 — 2007
B.A., Japanese Language
University of Colorado Boulder 2002 — 2007
B.S., Computer Science
University of Tsukuba 2004 — 2005
Japanese
DIRECTV April 2014 - Present
FatCloud September 2011 - April 2014
Intuit April 2010 - September 2011
Meltwater Entrepreneurial School of Technology August 2008 - March 2010
Edmunds.com June 2007 - July 2008
Answer Financial 2005 - 2006
Toyota Financial Services 2003 - 2005
Avaya 1995 - 2001
Motorola 1994 - 1995
Skills
Vendor Management, Business Strategy, Budgets, Business Case, Requirements Management, Microsoft Excel, Microsoft Office, Offshore Management, Microsoft Word, Investor Relations, SDLC, Agile Methodologies, Training, Product Management, Operations Management, Integration, Software Development, Business Analysis, Mobile Applications, Project Management, Cloud Computing, Testing, Change Management, Program Management, Business Process, Scrum, Agile Project Management, CRM, Process Management, Market Analysis, Strategy, Enterprise Software, Management, Entrepreneurship, Mobile Devices, Start-ups, Telecommunications, Databases, IT Management, SaaS, Quality Assurance
Education
University of Southern California - Marshall School of Business 2001 — 2002
MBA, International Business
Monmouth University 1995 — 1998
MS, Computer Science
University of Wisconsin-Madison 1981 — 1985
BS, Computer Science
GE Power & Water 2013 - Present
GE Energy 2009 - 2013
GE Energy 2007 - 2008
Avaya, Inc. 2003 - 2006
Alcatel-Lucent 2001 - 2006
Avaya 2001 - 2006
Alcatel-Lucent 1986 - 2001
Bell Laboratories 1983 - 1986
Skills
Agile Methodologies, H.323, Telecommunications, Testing, Integration, Cross-functional Team..., Software Development, Requirements Analysis, Program Management, Process Improvement, Software Project..., Quality Assurance, Software Documentation, SDLC, Continuous Improvement, Project Management, Change Management, Project Planning, ClearCase, System Testing, Embedded Systems, Management, Manufacturing, Product Development, ClearQuest, VxWorks, Systems Engineering, Troubleshooting, ISO, Six Sigma, Analysis, Process Engineering, Quality Management, Engineering Management, Business Process, Quality System, CMMI, Quality Auditing, PMP, Embedded Software, MS Project, UML, DMAIC, Black Belt, Operational Excellence, Software Quality..., Leadership, Business Process..., Root Cause Analysis, Software Engineering
Education
Monmouth University 1997 — 2001
MS, Software Engineering
Monmouth University 1981 — 1995
BS, Computer Science
Pennsylvania State University-Great Valley Graduate Center 1978 — 1981
AAS, Electrical Engineering
Palmetto Health Baptist November 2013 - Present
Palmetto Health November 2006 - April 2014
Avaya 1999 - 2002
Skills
Process Improvement, Software Documentation
Education
Midlands Technical College 1990 — 1995
Associates In Science, Electronic Engineering Technology
Avaya December 2009 - Present
Nortel August 2003 - October 2009
Nortel - Past June 2000 - August 2003
GE Capital 1997 - 1999
Skills
VoIP, Switches, Wireless, TCP/IP, Network Design, Routers, Avaya AES, Linux, Unified Communications, SIP, iPhone, Android, iOS, Technical Support, Networking, Unix, Network Engineering, Telecommunications
Education
Milwaukee School of Engineering 1986 — 1990
Engineering
Avaya July 2015 - Present
Continuant May 2014 - June 2015
Agc Networks April 2013 - April 2014
AGC Networks Inc. May 2012 - March 2013
Assurant Toastmasters February 2011 - June 2012
Wisconsin Healthcare Technology Assocation June 2011 - May 2012
CCC Technologies April 2010 - May 2012
USSC August 2008 - July 2010
Avaya Inc July 1998 - April 2010
Skills
Healthcare, Business Process, Process Optimization, Managed Services, Telecommunications, Unified Communications, VoIP, VPN, IP, Data Center, Telephony, Call Centers, Management, Account Management, Servers, Solution Selling, Networking, Avaya, Storage, Security, Cloud Computing, Salesforce.com, Video Conferencing, Vendor Management, Troubleshooting, Channel Partners, Enterprise Software, Firewalls, SIP, Strategy, Solution Architecture, Wireless, SaaS, MPLS, Selling, Disaster Recovery, Professional Services, SIP Trunking, Product Management, Virtualization, Direct Sales, Strategic Partnerships, Contact Centers, CRM, Information Security, Pre-sales, Infrastructure, Integration, Sales Process, Cisco Technologies
Education
Milwaukee School of Engineering 2004 — 2009
NCS Technologies October 2012 - Present
Veltri & Associates, Realtors 2010 - 2014
Enroute Computer Solutions - ECS February 2012 - September 2012
ASRC Federal August 2008 - February 2012
Avaya 2000 - 2008
Guoxin Lucent Technologies Network Technologies Co., Ltd. 1996 - 2000
AT&T 1994 - 1996
Education
Montclair State University
Bachelor's Degree, Business Administration
Rutherford, NJ
Camera Corner Connecting Point June 2015 - Present
Netech Corporation March 2014 - June 2015
ShoreTel August 2012 - March 2014
ShoreTel September 2010 - August 2012
Avaya December 2009 - April 2010
Nortel June 2007 - December 2009
Verizon February 2003 - June 2007
Mid-Plains Communications 1995 - 1999
United States Marine Corps August 1992 - October 1995
Skills
VoIP, Unified Communications, Pre-sales, Sales Engineering, Call Center, Telephony, Telecommunications, Contact Centers, SIP, Channel, Avaya, Managed Services, SaaS, Business Process..., Project Management, Wireless, Ethernet, MPLS, WAN, Sales Operations, Video Conferencing, Data Center, Cloud Computing, Direct Sales, Call Centers, Sales Process, LAN-WAN, Solution Selling, Networking, Management, Strategy, Product Management, Cisco Technologies, Professional Services, IVR, IP, SIP Trunking, Network Design, Co-location, Channel Partners, Mobile Devices, Enterprise Software, Integration, Virtualization, Routing, Switches, Vendor Management, Network Architecture, T1, QoS
Education
University of Wisconsin-Parkside 2008 — 2010
Milwaukee Area Technical College 1999 — 2004
Associates
Waukesha County Technical College 1996 — 1998
Associates
Oracle Corporation September 2010 - Present
Avaya December 2009 - April 2010
Nortel Networks 2003 - December 2009
Nortel Networks 2000 - 2003
Nortel Networks 1993 - 2000
Skills
Succession Planning, Talent Management, Performance Management, Workforce Planning, Organizational..., Employee Relations, Human Resources, Employee Benefits, Recruiting, Deferred Compensation, Personnel Management
Education
Middle Tennessee State University 1984 — 1989
MA, Human Resources Management
Middle Tennessee State University
BBA, Human Resources Management
Avaya September 2015 - Present
ReadyTalk September 2004 - June 2015
Intelligent Imaging Innovations August 2001 - February 2005
ITN Energy Systems January 2000 - January 2001
The Bonham Group January 1998 - January 2000
Pawtucket Red Sox April 1996 - September 1999
Skills
Eloqua Certified, SFDC ADministrator, Marketing Automation, Marketing Operations, SFDC, RPM, Demand Generation, Lead Management, Segmentation, Promotions, Salesforce.com, Online Marketing, Lead Generation, Lead Scoring, B2B, Email Marketing, B2B Marketing, Campaign Management, Marketing Strategy, Eloqua, Integrated Marketing, SaaS, Direct Marketing, CRM, Marketing Communications, Marketing, Digital Marketing, SEO, Online Advertising, Advertising, Sales, Business Development, Webinars, Customer Retention, Management, Customer Acquisition, Strategic Partnerships, Leadership, Product Marketing, Analytics, Database Marketing, Market Research, Web Analytics, Competitive Analysis, Multi-channel Marketing, Product Management, Thought Leadership, E-commerce, Sales Enablement, Sales Process
Education
University of Denver - Daniels College of Business 2000 — 2002
MBA, Marketing
Middlebury College 1991 — 1995
BA, English
Seeking a New Career Opportunity February 2015 - Present
QBE North America January 2014 - February 2015
People's United Bank August 2010 - December 2013
Writing and Publications January 2001 - December 2010
SANS Institute January 2000 - April 2010
FIS September 2004 - November 2009
Lucent Technologies May 2002 - March 2004
Avaya March 2000 - April 2002
Lucent Technologies January 1996 - March 2000
Skills
Leadership, Information Security..., Governance, Enterprise Risk..., Risk Management, Program Management, Information Security, Risk Assessment, Security, CISSP, Disaster Recovery, Penetration Testing, Business Continuity, Security Awareness, IT Audit, CISA, Security Architecture..., Information Technology, Computer Security, Network Security, Vulnerability Management, PCI DSS, Vulnerability Assessment, CISM, Firewalls, Application Security, Computer Forensics, Public Speaking, Sarbanes-Oxley Act, Data Privacy, Security Policy, Data Security, Threat & Vulnerability..., Communication Training, Business Acumen, Vendor Management, ITIL, Management, IT Strategy, Process Improvement, IT Management
Education
Monmouth University 1985 — 1989
MS, Computer Science
Syracuse University 1980 — 1984
BS, Telecommunications Management
CompuCom January 2015 - Present
LYRASIS August 2013 - January 2014
Accenture Software for P&C Insurance July 2010 - August 2013
Avaya October 2004 - July 2010
CSC March 1999 - October 2004
Prudential 1996 - 1999
Raytheon 1989 - 1994
Merrill Lynch 1986 - 1989
Skills
SOA, Integration, IT Strategy, Architecture, Solution Architecture, SaaS, Software Development, Agile Methodologies, Application Architecture, Requirements Analysis, Enterprise Software, Scrum, EAI, Leadership, Cloud Computing, Internet Product..., Enterprise Architecture, Information Security..., Product Management, Business Intelligence, SDLC, System Architecture, Business Process..., Management, Start-ups, ITIL, IT Management, CRM, Business Analysis, E-commerce, Security, Business Process, Vendor Management, Strategy, Agile Project Management, Analytics, Professional Services, Business Development, IT Service Management, PMO, Pre-sales, Project Portfolio..., Outsourcing, Executive Management, Mergers & Acquisitions, Go-to-market Strategy, Information Technology, Software Project..., Program Management
Education
Monmouth University 1994 — 1996
MS, Software Engineering
Rutgers University 1977 — 1981
BA, Economics
Avaya July 2014 - June 2015
Ericsson August 2008 - July 2014
West Marine 2005 - July 2008
3Com 1999 - September 2004
Hitachi Data Systems 1997 - 1998
Fluor 1987 - 1996
Skills
Corporate Finance, Project Management, Strategic Planning, Due Diligence, Forecasting, Budgets, Business Partner Support, Financial Reporting, 10K, 10Q, Activity Based Costing, Financial Modeling, Financial Statements, Consolidated Financial..., Creative Problem Solving, Financial Statement..., Revenue Analysis, Ad-hoc Reporting, Accounting, Business Strategy, Cash Management, Financial System..., Decision Analysis, Decision Support, Financial Systems, Financial Analysis
Education
University of Southern California - Marshall School of Business 1993 — 1995
MBA, General Business
Missouri Southern State University 1981 — 1986
Accounting
Missouri Southern State University 1981 — 1986
Associate of Science (A.S.), Computer Science
to be determined April 2015 - Present
Family Support February 2012 - April 2015
Avaya 2006 - February 2012
Blackbird Professional Services, Inc 2005 - 2005
Renaissance Worldwide, Inc. / Aquent, Inc 1997 - 2004
AT&T - Global Information Solutions 1994 - 1996
AT&T - Global Business Communication Systems 1990 - 1994
Pacific Bell, AT&T 1981 - 1990
Skills
VoIP, Vendor Management, Project Management, Management, Telecommunications, IP, Telephony, Unified Communications, Microsoft Excel, Microsoft Project, Process Improvement, PowerPoint
Education
Mills College 1970 — 1974
BA, Math and Computer Science
ProBuild Holdings March 2012 - Present
Avaya February 2006 - March 2012
Western Union June 2002 - February 2006
SCL Health August 1998 - June 2002
Skills
Avaya, Telecommunications, Telephony, Call Center, Troubleshooting, VoIP, Vendor Management, Operations Management, Hardware, Performance Management, Call Centers, TCP/IP, Disaster Recovery, System Deployment, Technical Support, Unified Communications, Change Management, ITIL, Coaching, Help Desk Support, Leadership, LAN-WAN, SIP, Managed Services, Wireless, Project Planning, Networking, Integration, Service Delivery, IP, IT Operations, Management, Team Leadership, Team Building, IVR, Routers, Process Improvement, Data Center, Customer Satisfaction, Switches, Budgets, WAN, Six Sigma, Strategic Planning, Cisco Technologies, Cloud Computing, ISDN, Servers, IT Management, Routing
Education
Montana State University-Billings
Business Technology Studies
The Hired Guns September 2014 - Present
Avaya December 2013 - September 2014
Trigyn Technologies December 2011 - September 2013
American Kennel Club February 2010 - December 2011
Advantage Technical Resourcing (Formerly TAC Worldwide) November 2009 - January 2010
Spherion April 2007 - April 2008
Intralinks September 2006 - April 2007
NYC Dept. of Housing Preservation and Development August 2002 - August 2006
Skills
Content Strategy, Project Management, Content Management, Web Content Management, Content Writing, Technical Writing, Information Architecture, Web Site Production, Social Media
Education
Monmouth University
Bachelor of Arts (B.A.), Communications
Greater Boston Area Administrative AssistantLuminus Devices2013 - 2014
Avaya December 2009 - April 2012
Nortel Networks 1999 - 2006
Bay Networks 1994 - 1997
Skills
Microsoft Office, MS Excel Pivot Tables, Ariba, SharePoint, Calendar Management, Travel Coordinator, Event Planning, Calendaring, Customer Service, Security, Management, Networking, Software Documentation, Training, Outlook, MS Project, Project Planning
Education
Middlesex Community College
Business Administration Classes
Wilmington High School
Diploma, Business
Hiscall, Inc. August 2012 - Present
Hiscall, Inc. April 2010 - August 2012
Avaya September 2007 - April 2010
Avaya April 2006 - September 2007
Asurion 2005 - 2006
AT&T /Lucent Technologies /Avaya July 1995 - January 2005
Skills
VoIP, Unified Communications, Pre-sales, Troubleshooting, Call Center, Telephony, Telecommunications, Call Centers, Contact Centers, IP, Avaya, Wireless, Solution Selling, Project Management, Video Conferencing, H.323, QoS, MPLS, SIP, WAN, SIP Trunking, Managed Services, LAN-WAN, Networking, Unified Messaging, Switches, Network Design, Data Center, T1, Network Architecture, Ethernet, TDM, ACD, CTI, Sales Engineering, ISDN, Network Engineering, VPN, Routing, Avaya Technologies
Education
Middle Tennessee State University 1987 — 1991
Bachelor of Science
SAP July 2014 - Present
Avaya September 2013 - July 2014
Avaya July 2005 - September 2013
Skills
Telecommunications, Troubleshooting, IVR, Telephony, VoIP, Avaya, IP, Unified Communications, SAP, SAP Netweaver, English, German, Integration
Education
Miskolci Egyetem 1999 — 2005
Master of Science (MSc), Information Technology
Miskolci Egyetem 2004 — 2005
Master of Science (MSc), Information Technology, Language Interpretation and Translation
Kaplan April 2013 - Present
Kaplan April 2011 - March 2013
Kaplan Test Prep and Admissions February 2006 - March 2011
Kaplan Test Prep and Admissions January 2004 - January 2006
Avaya September 2002 - September 2003
Avaya May 2001 - November 2002
Lucent Technologies, Bell Labs Innovations September 1998 - April 2001
Ortho Clinical Diagnostics September 1996 - September 1998
Clinical Systems, Inc. December 1995 - July 1996
Skills
Release Management, Test Planning, Waterfall, SDLC, JIRA, Scrum, Software Quality..., Team Leadership, SQL, Visio, SOX 404, Compliance PCI, ITGC, Compliance Procedures, Process Improvement, Business Impact Analysis, Management, Requirements Analysis, Software Project..., User Acceptance Testing, Microsoft Office, daptiv, TWiki, Confluence, Toad, Gmail, Business Analysis, Web Applications, Enterprise Architecture, Test Cases, Agile Methodologies, Microsoft SQL Server, Endeavor, Integration, XML, Leadership, CISA
Education
Monmouth University 2000 — 2004
MBA, General Management
Rutgers University-New Brunswick 1992 — 1996
BS, Computer Science
iPass January 2013 - Present
Avaya January 2007 - December 2012
Avaya September 2007 - August 2012
Qwest Internet Solutions January 2003 - January 2006
Digital Island January 1999 - January 2003
Digital Island 1999 - 2003
MCI WorldCom January 1986 - January 1999
MCiI January 1992 - January 1997
Mci January 1989 - January 1992
Mci January 1986 - January 1989
Skills
SaaS, Cloud Applications
Education
Monmouth University
Bachelor of Arts (B.A.), Sociology
Monmouth University
B.A, Sociology; Criminal Justice
Avaya September 2000 - Present
Skills
Unified Communications, Telephony, Avaya, Managed Services, SIP, CTI, Enterprise Software, IVR, SIP Trunking, MPLS, Wireless, Channel Partners, Contact Centers, Solution Selling, Video Conferencing, ACD, Unified Messaging, Professional Services, VoIP, IP, Call Centers, Ethernet, Co-location, Avaya Technologies, Telepresence, Hosted Services
Education
Montana State University-Bozeman
Avaya September 2007 - Present
Avaya January 1999 - September 2007
Skills
Telephony, Avaya, CTI, SIP, IVR, Unified Communications, Troubleshooting, IP, Contact Centers, LAN-WAN, VoIP, Ethernet, WAN, Switches, Routing
Education
Regis University 2000 — 2003
B.S. Computer Networking
Montana Tech of the University of Montana 1986 — 1990
B.S. Business Administration, Accounting
Patagonia March 2014 - Present
Patagonia October 2012 - March 2014
Vonage Holdings 2008 - October 2012
Avaya June 2004 - October 2008
IBM Global Services May 1996 - May 2004
Skills
Java, Tomcat, CSS, JavaScript, AJAX, Spring, HTML, Dojo, JBoss Seam, Drools, JavaFX, JSP, JBoss Application Server, Apache, Scrum, Agile Methodologies, Linux, Software Engineering, Web Services, Software Development
Education
Monmouth University 1997 — 2002
M.S.
University of Rhode Island 1992 — 1996
B.S.
OrderDynamics May 2013 - Present
Movylo - www.movylo.com December 2010 - Present
Tenzing Managed IT Services May 2011 - May 2013
eBridge Software Inc. www.ebridgeconnections.com August 2009 - May 2011
Avaya 2009 - 2009
Avotus Corporation April 2005 - December 2007
Talware Networx Inc. January 2002 - January 2005
Hotline Communications Inc. November 1998 - December 2001
Systems Union Incorporated 1994 - 1998
Frame Technology Corporation 1990 - 1993
Skills
eCommerce Business..., eCommerce, B2B eCommerce, B2C Ecommerce, Ecommerce Sales, Mobile Commerce, Ecommerce Alliances &..., Ecommerce Hosting Sales, Oracle ATG, Heiler Software, Magento Ecommerce, Sales Management, E-commerce, Enterprise Software, B2B, SaaS, Magento, CRM, Business Alliances, Salesforce.com, Strategic Partnerships, Sales, Business Development, Solution Selling, Strategy, Hosting, Product Management, Digital Marketing, Retail Order Management, Omni-Channel Commerce
Education
Mohawk College
Three Year Diploma
Anotera, LLC February 2014 - Present
Avaya July 2005 - November 2013
Avaya July 2003 - June 2005
Alcatel April 2000 - July 2003
Nextlink / XO Communications January 2000 - April 2000
Inet Technologies / Tektronix December 1998 - January 2000
Texas Instruments/Raytheon Systems January 1997 - December 1998
Mississippi State University, Department of Electrical and Computer Engineering January 1994 - December 1996
Skills
Unix, Linux, Web Services, Storage, Software Engineering, TCP/IP, Agile Methodologies, Software Development, Telecommunications, Perl, Solaris, Disaster Recovery, XML, Java, SQL, Oracle, Agile Project Management, Scrum, Integration, Network Security, Avaya, MySQL, Computer Security, Data Center, JavaScript, Enterprise Architecture, Apache, Microsoft SQL Server, Program Management, Virtualization, SOA, SOAP, SoapUI, LDAP, DNS, DHCP, BMC Remedy, Sendmail, SNMP, High Availability, Fault Management, Performance Management, Performance Tuning, Capacity Planning, PHP, HTML, Kanban, Business Intelligence, Systems Engineering
Education
Mississippi State University 1993 — 1997
B.S., Computer Engineering
Gaming Laboratories International November 2007 - Present
Fronde April 2007 - June 2007
First New Zealand Capital October 2006 - December 2006
Avaya January 2006 - August 2006
CommVault Systems May 2001 - December 2005
Skills
SharePoint, Microsoft SQL Server, C#
Education
Monmouth University 1999 — 2002
BA, Comuter Science
Florham Park First Aid Squad October 2011 - Present
P3 Plus Group, LLC 2004 - Present
Avaya 2000 - 2004
ROCKWELL ELECTRONIC COMMERCE January 1999 - December 2000
FICOMP SYSTEMS, INC. 1996 - 1998
Siemens Business Communications/ROLM/IBM 1984 - 1996
Boeing Computer Services 1977 - 1984
CompuServe 1974 - 1977
Skills
Unified Communications, Solution Selling, Channel, Managed Services, Direct Sales, Telecommunications, VoIP, Telephony, Account Management, Professional Services, Sales Management, Avaya, New Business Development, Product Marketing, Promotions, SaaS, Sales, Selling, Marketing, Management, Cloud Computing, Strategic Partnerships, Call Centers, Video Conferencing, Training, Customer Satisfaction, Networking, Business Intelligence, Sales Process, Lead Generation, CRM, Go-to-market Strategy, Channel Partners, Salesforce.com, Executive Management, Start-ups, Strategy, Enterprise Software, Product Management, Mobile Devices, Wireless, B2B, Sales Operations, Pre-sales, Competitive Analysis, Business Alliances, Cross-functional Team..., Pricing, SIP, Public Speaking
Education
Monmouth University
BS, Business / Marketing
West Orange High School
High School Diploma
Verizon Enterprise Solutions January 2015 - Present
Verizon Business April 2006 - December 2014
Empire Technologies October 2003 - April 2006
Matrix Technologies 2002 - 2003
Avaya September 2000 - December 2001
Lucent Technologies October 1996 - August 2000
AT&T January 1986 - September 1996
AT&T Information Systems 1984 - 1986
New Jersey Bell Telephone 1979 - December 1983
Skills
Avaya, VoIP, Unified Communications, Telecommunications, Telephony, Call Center, Solution Selling, SIP, IP, Managed Services, Strategic Planning, Project Management, Salesforce.com, Microsoft Office, Networking, Call Centers, Data Center, Contact Centers, Vendor Management, MPLS, Pre-sales, Cloud Computing, Enterprise Software, Professional Services
Education
State University of New York College at Oneonta 1973 — 1975
BA, Psychology
Molloy College 1971 — 1973
Psychology
Cisco Systems 2010 - Present
Cisco Systems December 2003 - June 2010
Avaya January 1993 - December 2001
Skills
Telepresence, Business Development, Channel, Go-to-market Strategy, Channel Partners, Project Management, International Business, Global Business..., Resellers, Cisco Technologies, Marketing, Strategic Partnerships, SaaS, Cloud Computing, Partner Management, VoIP, Unified Communications, Solution Selling, Executive Management, Managed Services, Business Alliances, Management, Telecommunications, Data Center, Account Management, Video Conferencing, Professional Services
Education
Montclair State University
BA, Poltical Science
West Essex
West Essex
West Essex
Citi November 2011 - Present
Avaya November 2010 - May 2011
Citi November 2009 - November 2010
PNC Financial Services Group March 2008 - February 2009
Checkfree Corp June 2004 - January 2008
CheckFree Investment Services 2002 - 2008
Checkfree Corp June 2002 - June 2004
CheckFree September 1999 - June 2002
INSSINC 1995 - 1997
Skills
SDLC, PMP, Integration, Management, Architectures, Business Process..., Business Analysis, Software Project..., Requirements Analysis, Product Development
Education
Montclair State University 1994 — 1996
MS, Computer science
India
MS, Statistics
Avaya October 2008 - Present
Avaya May 2007 - November 2008
Avaya April 2003 - September 2007
Lucent Technologies 1996 - 2003
Skills
Avaya, Billing, Unified Communications, Telecommunications, Cross-functional Team..., Call Center, Program Management, Leadership, Integration, Invoicing, Product Management, Management, Call Centers, Operations Management, Project Planning, Vendor Management, Business Planning, SIP, Analysis, Avaya Technologies, Process Improvement, Strategy
Education
Monmouth University 1989 — 1993
Bachelor of Science, Computer Science, 3.8
Barnabas Health August 2014 - Present
Avaya 2008 - June 2014
Avaya June 2006 - October 2008
Avaya September 1998 - June 2006
Avaya June 1998 - September 1998
AT&T June 1990 - June 1998
Skills
Telecommunications, SNMP, Routing, Software Development, Web Applications, QoS, TCP/IP, Unified Communications, WAN, Testing, SIP, VoIP, Cisco Technologies, CTI, Avaya, Wireless, ISDN, Go-to-market Strategy, LAN-WAN, Integration, Unix, Ethernet, H.248, Network Design, H.323, Network Architecture, Cloud Computing, IVR, IP, Linux, Product Lifecycle..., Solution Architecture, Agile Methodologies, TDM, Enterprise Software, SIP Trunking, RTP, Pre-sales, Switches, IP PBX, SaaS, MPLS, Unified Messaging, ACD, Telephony, Product Management, Media Gateways, VxWorks, Perl, Mobile Devices
Education
Monmouth University 1990 — 1993
M.S., Computer Science
Rutgers University-New Brunswick 1986 — 1990
Post-Grad, Computer Science
Juilliard School 1972 — 1977
M.M., Piano, Composition, Conducting
Juilliard School 1972 — 1976
B.M., Piano, Composition, Conducting
Barnabas Health June 2014 - Present
MedAssets August 2013 - June 2014
Westlake Women's Club 501c Charity August 2009 - December 2013
Avaya June 2006 - April 2012
Avaya 2003 - 2006
Avaya 2000 - 2003
Avaya February 1999 - March 2001
Lucent Technologies 1997 - 2000
AT&T 1995 - 1997
Skills
Program Management, Cross-functional Team..., PMP, Product Lifecycle..., Avaya, Software Project..., Leadership, Product Management, Telecommunications, Vendor Management, Integration, Product Development, Requirements Analysis, Unified Communications, Process Improvement, Analysis, Process Management, Readiness, Sales, Customer Service, Pre-sales, Professional Services, PMO, Service Delivery, CRM, Partner Management, Team Building, Project Portfolio..., Agile Project Management, Enterprise Software, Managed Services, Wireless, New Product..., Product Life Cycle..., System Testing, Customer Relations, ISO, Telephony, Cloud Computing, Outsourcing, SaaS, SIP, VoIP, SDLC, Solution Architecture, ISO standards, Marketing, Contract Analysis, Certified Scrum Master...
Education
Monmouth University
BA, Communication Studies, IT, Cum Laude
Stevens Institute of Technology
Certification in Project Management
AT&T Technical ManagerAT&T Labs1998 - Present
Lucent Technologies 1985 - Present
AT&T / Bell Labs 1985 - Present
Bell Labs 1989 - 1995
Avaya 1985 - 1989
Skills
TCP/IP, Management, Telecommunications, Shell Scripting, Integration, Perl, Solaris, Unix, Ethernet, Project Management, IP, Testing, Wireless, Cloud Computing, VoIP, Software Development, Requirements Analysis, Solution Architecture, Linux, LTE, SDLC, Network Design, Routing, C, SIP, MPLS
Education
Monmouth University 1991 — 1995
Masters, Computer Science
University of Illinois at Urbana-Champaign 1983 — 1985
University at Buffalo 1979 — 1983
Bachelors, Mechanical Engineering
Avaya November 2007 - Present
Alcatel-Lucent Technologies January 1990 - June 2007
Alcatel-Lucent (formerly Lucent Technologies) 2005 - 2007
Alcatel-Lucent 1989 - 2007
Education
Monmouth University 1991 — 1993
Avaya June 2000 - Present
Lucent/Avaya 1998 - 2002
Skills
SIP, VoIP, Telecommunications, H.323, IP, Telephony, Avaya, Unified Communications, CTI, TCP/IP, Linux, Integration, Agile Methodologies, Wireless, ISDN, VxWorks, SNMP, RTP, Ethernet
Education
Monmouth University 1987 — 1989
Master of Science (M.S.), Electrical and Electronics Engineering
Avaya June 2000 - February 2007
Lucent Technologies April 1996 - June 2000
AT&T February 1989 - March 1996
Bell Laboratories April 1983 - January 1989
Bell Laboratories June 1978 - March 1983
Skills
Software Development
Education
Monmouth University 1991 — 1995
MS, Software Engineering
Monmouth University 1979 — 1989
BS, Computer Science
Penn State University 1976 — 1978
AS, Electrical Engineering Technology
Ports America August 2012 - Present
inVentiv Health June 2011 - August 2012
Avaya January 2007 - May 2011
Thomson Financial February 2006 - December 2006
Lexis Nexis 2002 - 2005
Lucent Technologies 1995 - 2001
Skills
Process Improvement, Financial Analysis, Budgets, Cash Flow, Balance Sheet, Key Performance..., Finance, Analysis, Financial Reporting, Forecasting, Sarbanes-Oxley Act, Mergers & Acquisitions, Variance Analysis, Management, Consolidation, Hyperion Enterprise, Financial Modeling, Essbase, Managerial Finance, Restructuring, Income Statement, P&L
Education
Montclair State University
MBA, Finance
Rutgers University-New Brunswick
BS, Accounting
Disney Store February 2011 - Present
The Disney Store May 2009 - February 2011
Avaya June 2006 - January 2009
Zomax, Inc February 2005 - March 2006
The Disney Stores, Inc. May 1994 - February 2005
Cleo Wrap, Inc. March 1991 - April 1994
Oster Sunbeam Appliance Company July 1988 - March 1991
Education
Mississippi State University 1970 — 1973
Bachelor of Science, Business Management
Eventus Solutions Group, LLC June 2013 - Present
Avaya March 2011 - June 2013
Avaya March 2008 - March 2011
IBM Global Services 1995 - March 2008
IBM Global Services June 2005 - June 2006
IBM Global Services January 2005 - June 2005
Skills
Call Routing, IVR, CTI, Call Recording, VoIP, Avaya, Call Center, ACD, Genesys, Contact Centre, Telephony, Integration, SIP, Solution Architecture, Telecommunications, Cloud Computing, Contact Centers, Sales Engineering, Pre-sales, Call Logging, TCP/IP, IP, Call Centers, Unified Communications, System Deployment, Unified Messaging, Managed Services, Professional Services, Avaya Communication..., Cisco Technologies, H.323, QoS, Workforce Management, Network Architecture, MPLS, Project Management, Ethernet, Routing, Speech Recognition, LAN-WAN, Cisco Call Manager, Video Conferencing, Network Design, Data Center, WAN, SIP Trunking, ISDN, Avaya Technologies
Education
North Carolina State University - College of Management 1995 — 1998
Bachelors, Operations Management
Mississippi State University - College of Business and Industry 1993 — 1995
Information Systems
Oracle June 2013 - Present
Acme Packet September 2010 - Present
Empirix, Inc. May 2010 - September 2010
ChartSearch, Inc. January 2009 - April 2010
Avaya August 2008 - February 2009
Avaya August 2006 - August 2008
Avaya October 2004 - August 2006
Spectel September 2000 - September 2004
Multilink 1995 - 2000
Skills
ACP-S/2600-03 Acme..., Software Documentation, Unix, Linux, Cross-functional Team..., Training, SIP, Testing, Management, VoIP, Network Design, Networking, Telecommunications, Troubleshooting, Integration, Unified Communications, Telecommunication...
Education
Middlebury College
MA, French literature
Smith College
BA, French
Prudential April 2009 - Present
KAB Consulting September 2008 - April 2009
Avaya January 2006 - May 2008
Avaya November 2001 - May 2006
Lucent Technologies October 1999 - October 2001
Lucent Technologies May 1998 - October 1999
Education
Monmouth University
B.S. Business Administration, Marketing
OptumHealth May 2006 - Present
Magellan Health Services 2001 - 2006
Avaya 1999 - 2001
Lucent Technologies 1996 - 2000
AT&T 1978 - 1996
Skills
Call Center, Telecommunications, Program Management
Education
Missouri State University 2008 — 2010
MS, Project Management
University of Missouri-Saint Louis 1974 — 1979
BA, Political Science
Casa San Francisco April 2009 - Present
Kitchen & Company April 2008 - June 2012
Avaya December 1980 - June 2007
AT&T 1980 - 1998
Education
Monmouth University 1990 — 1993
U.S. Army Research Labs April 2010 - Present
Sensor Technologies Inc March 2008 - May 2010
The Kohl Group, Inc. March 2007 - December 2007
avaya 2000 - 2007
Avaya 2000 - 2002
Lucent Technologies 1996 - 2000
Bell Labs Lucent Technologies 1974 - 2000
Lucent Technologies/CSG Systems 1996 - 1999
AT&T 1974 - 1995
Skills
Security Clearance, Integration, Requirements Analysis, Training, Process Improvement, Systems Engineering, Human Factors, Management, Telecommunications, Usability, Usability Testing, Testing, Program Management, User Interface Design, Human Factors..., Statistics, User-centered Design, Usability Engineering, Data Analysis, Team Leadership, Change Management, VoIP, Leadership, Teaching, Research, User Experience, DoD, Agile Methodologies, Strategic Planning, Microsoft Office, Team Building, Instructional Design, Technical Writing, System Architecture, Cross-functional Team..., Analysis, TCP/IP, Government, Microsoft Excel, SharePoint, Leadership Development, Project Management, Research Design, Wireless, Human Computer..., Organizational...
Education
New York University 1984 — 1995
MA, Psychology
Monmouth University 1975 — 1984
BA, Psychology
Avaya 1997 - 2008
Level 3 Communications February 1999 - June 2001
Octel Network Services 1995 - 1997
Education
Missouri Western State University 1983 — 1986
Lincoln Trail College 1981 — 1983
AAS, Petroleum Engineering Technology
Vonage June 2009 - Present
Avaya October 2001 - October 2008
Avaya January 2000 - January 2008
Avaya 2005 - 2008
Lucent Technologies 1996 - 2001
AT&T June 1982 - October 1996
Skills
VoIP, Telecommunications, SIP, Unified Communications, IP, Wireless, Avaya, Ethernet, PMP, Integration, IVR, Cross-functional Team..., Agile Methodologies, Program Management, Product Management, Cloud Computing, Software Development, Unix, Mobile Devices, Enterprise Software, TCP/IP, Software Project..., Routers, Requirements Analysis, Project Management, Testing, Network Design, Call Centers, Switches, Product Development, Product Lifecycle..., Management, Quality Assurance, Project Portfolio..., Avaya Technologies, Pre-sales
Education
Project Management Institute
PMP Certified, Project and Program Management
Monmouth University 1985 — 1988
computer science
Avaya February 2006 - May 2008
Avaya November 2001 - January 2006
Lucent Technologies October 1999 - October 2001
Lucent Technologies May 1998 - October 1999
Education
Monmouth University
Montana State University April 2010 - Present
Chi Omega Fraternity September 2007 - Present
Chi Omega Fraternity March 2012 - Present
Randash Auto September 2007 - Present
CIBER July 2005 - September 2007
Avaya June 2002 - July 2005
TelePacific Communications April 2000 - August 2004
Smart City Networks 1998 - 2000
Skills
Creative Concept and..., Inspirational Coach, Marketing, Public Relations, Marketing Communications, Marketing Strategy, Event Planning, Strategic Planning, Public Speaking, Advertising, Event Management, Online Advertising, Leadership, Recruitment Advertising, Professional Mentoring, Management
Education
Montana State University-Bozeman 1994 — 1998
Bachelor of Science - Psychology and Spanish, Industrial and Organizational Psychology and Spanish
WaveCreste (at AT&T) June 2013 - Present
Avaya November 2001 - December 2012
Lucent Technologies October 1996 - August 2001
AT&T Bell Labs June 1985 - September 1996
Skills
SIP, H.323, TDM, RTP, Avaya, PBX, Telephony, VoIP, Unified Communications, QoS, IP, IP Networking, Ethernet, ISDN, SIP Trunking, Troubleshooting, MPLS, TCP/IP, Avaya Aura, H.248, Session Border..., CTI, LAN-WAN, Network Architecture, SNMP, Wireshark, SS7, Routing, Telecommunications, Wireless, ATM networks, Switches, Media Gateways, Network Design, Video Conferencing, Networking, WAN, Network Engineering, Avaya Communication..., Avaya Technologies
Education
Stevens Institute of Technology 1985 — 1987
Master of Science, Computer Science, Computer Science
Monmouth University 1992 — 1995
Master of Business Administration
Stevens Institute of Technology 1981 — 1985
Bachelor of Engineering, Electrical Engineering / Computer Science
Tyco Telecommunications December 2007 - Present
Enterprise Communications Inc 2007 - 2007
UTStarcom Inc 2001 - 2005
Avaya May 1998 - June 2001
Lucent Technologies June 1990 - May 1998
AT&T 1984 - 1990
Skills
SIP, Ethernet, IP, VoIP, SNMP, Wireless, H.323, Telecommunications, ClearCase, TCP/IP, ISDN, Mobile Devices, Unified Communications, TDM, DWDM
Education
Monmouth University 1990 — 1995
BSCS, Computer Science
Avaya September 2008 - Present
Avaya May 2006 - September 2008
Avaya February 2000 - May 2006
Lucent February 1996 - February 2000
AT&T November 1990 - February 1996
Skills
Sox tester, currency exchange rate..., Forecasting, Financial Analysis, Strategic Planning, Financial Reporting, Operation, P&L, SOX, P&L Management, Sales Management, Sarbanes-Oxley Act, Hyperion essbase, Salesforce.com, Sales Operations, Accounting, Analysis, SAP, Income Statement, Essbase, Budgets, Finance, Leadership, Telecommunications, Business Planning, Management, Operations Management, Executive Management, Outsourcing, Cross-functional Team..., New Business Development, Professional Services, Strategy, Call Centers, Process Improvement, Sales, Vendor Management, CRM, Go-to-market Strategy, Managed Services, Contact Centers, Variance Analysis, Sales Compensation
Education
Webster University 2001 — 2003
Master of Business Administration (M.B.A.), Finance -Corporate
Lindenwood University 1988 — 1989
Bachelors, Business Administration
Missouri State University 1985 — 1988
Accounting
IPC Systems, Inc. 2009 - Present
Avaya January 2002 - September 2008
VIS January 1999 - December 2001
Skills
J2EE, SOA, C++, C, XML, UML, SIP, VoIP, Linux, Java, Multithreading, TCP/IP, Web Services, Perl, Ant, J2SE, Device Drivers, Hibernate, JBoss, Unix, JMS, Eclipse, Agile, Weblogic, ClearCase, Solaris, Tomcat, Software Development, Telecommunications, Maven, IPC, C#, OOP, IP Networking, IP, SQL Server, CTI, Architecture, JavaScript, Rational Rose, Java Enterprise Edition
Education
Monmouth University 2001 — 2004
MS, Computer Science
J&J December 2001 - Present
Avaya December 2000 - September 2001
Lucent Technologies December 1999 - December 2000
Lucent Technologies July 1996 - December 1999
AT&T August 1994 - July 1996
AT&T January 1981 - June 1994
Skills
Cross-functional Team..., Project Management, PowerPoint, Microsoft Excel, SharePoint, Global Marketing, Marketing, Training, Competitive Analysis
Education
Middlesex County College 1972 — 1974
AAS, Marketing Art and Design
St Mary's High School
Business Administration and Management, General
Accent On Independence October 2014 - Present
Kaiser Permanente October 2011 - October 2014
Department of Labor and Employment June 2010 - October 2011
Avaya April 2006 - June 2010
FIRST DATA CORPORATION, Englewood, CO March 2004 - March 2006
Skills
Call Center, Customer Service, Troubleshooting, Scheduling, Avaya, Customer Satisfaction, Conflict Management, Telecommunications, Documentation, Process Improvement, Mentoring, Customer Relations, Coaching, SLA, Problem Solving, Operations Management, CMS, Outlook, Performance Management, Excel, Workforce Management, Escalation, Microsoft Office, Change Management, Program Management, Team Building, Customer Experience, Hiring, Supervisory Skills, Research, Telephone Skills, Metrics, Vendor Management, Administration, Access, Telephony, Technical Training, Team Leadership, Employee Relations, IVR, Software Documentation, Strategic Planning, Leadership, Contact Centers, System Administration, Management, Training, Call Centers, Microsoft Excel, ACD
Education
The University of Montana - School of Business Administration 1994 — 1999
MBA, Business Administration
Montana State University-Billings 1991 — 1993
B.A., Organizational Communication
MieMie Designs November 2007 - Present
Avaya 2006 - Present
Ciena February 2004 - March 2006
Internet Photonics 2003 - 2004
Avaya September 2000 - April 2003
Lucent Technologies September 1996 - September 2000
AT&T June 1986 - September 1996
Skills
Manufacturing, Telecommunications, Avaya, Integration, Process Improvement, Testing, Electronics, Ethernet, VoIP, Troubleshooting, IP, SIP, Telephony, Wireless
Education
Monmouth University 1990 — 1995
Masters, Computer Science
Stockton University 1982 — 1985
BS, Information and System Science
Classic Communications March 2005 - Present
Avaya October 2000 - March 2005
Avaya Communications 2000 - 2005
Lucent Technologies 1984 - 2000
Northwestern Bell 1970 - 1984
Education
Minnesota State University, Moorhead 1979 — 1992
BS, Marketing
North Dakota State School of Science 1968 — 1970
AAS, Electronics Technology
Avaya Inc. (Wipro Technologies) October 2013 - Present
Avaya June 2011 - September 2013
Avaya October 2010 - June 2011
Avaya November 2001 - October 2010
Lucent Technologies June 1997 - October 2001
Lucent Technologies October 1995 - June 1997
AT&T July 1993 - October 1995
Bell Laboratories January 1985 - June 1993
U.S. Army 1976 - 1982
Skills
SIP, Cross-functional Team..., Testing, Management, Manufacturing, IP, Switches, Telephony, Product Development, Telecommunications, R&D, Pre-sales, H.323, Avaya, Product Management, Leadership, VoIP, Program Management, Ethernet, Outsourcing, Wireless, Product Lifecycle..., Design for Manufacturing, Supply Chain, Cloud Computing, ISDN, TDM, IVR, Unified Communications, Process Engineering, CTI, QoS, SNMP, SS7, Vendor Management, Routing, ACD, TCP/IP, MPLS, Network Architecture, Avaya Technologies
Education
University of Colorado Boulder 1994 — 1997
MS, Telecommunications
The College of New Jersey 1986 — 1990
BS, EET
Middlesex County College 1982 — 1984
AAS, EET
UnitedHealth Group November 2014 - Present
UnitedHealth Group April 2013 - November 2014
Ambient Consulting January 2013 - April 2013
Avaya June 2012 - January 2013
UnitedHealth Group November 2010 - June 2012
UnitedHealth Group May 2010 - November 2010
UnitedHealth Group January 2010 - May 2010
Nortel 2000 - November 2009
Nortel October 2007 - January 2009
Nortel 2006 - 2007
Skills
JUnit, Swing, RMI, EasyMock, Spring, Agile Methodologies, JBoss Application Server, Servlets, Scrum, Websphere, JSP, Apache, Java, JavaScript, Linux, jQuery, HTML, Extreme Programming, Windows, AOP, Software Architectural..., Test Automation, C++, Project Management, Automation, Test Driven Development, Spring Framework
Education
Minnesota State University, Mankato 1983 — 1987
BS, Computer Science, Business Administration
Ingenix Consulting January 2008 - Present
UnitedHealth Group 2008 - Present
Avaya January 2000 - January 2008
NCR January 1996 - January 2000
Judge Imaging Systems January 1995 - January 1996
Concurrent Computer Corp. January 1985 - January 1995
Texas Instruments and Burroughs Computer Corporations September 1979 - December 1985
Education
APBM
FDU
Bachelor of Science, Electrical Engineering Technology
Monmouth University
Computer Science Master Level Certificate
Avaya February 1994 - Present
Executone 1993 - 1994
SRX 1990 - 1993
Skills
Unified Communications, Avaya, Managed Services, Telephony, VoIP, PMP, IP, IVR, Telecommunications, SIP, Contact Centers, TDM, Avaya Technologies, Ethernet, Service Delivery, Call Centers, Professional Services, LAN-WAN, Project Management
Education
Midwestern State University
Avaya December 2013 - Present
Avaya October 2012 - December 2013
Avaya May 2010 - September 2012
Avaya October 2001 - May 2010
Avaya October 2000 - October 2001
Alcatel-Lucent August 1998 - June 2000
Skills
Strategy, Business Development, Management, Leadership, Business Planning, Mergers & Acquisitions, Integration, Sales Management, Sales, Avaya, Executive Management, Telecommunications, Managed Services, Unified Communications, VoIP, Avaya Technologies, Enterprise Software, Wireless, Professional Services, Call Centers, Financial Services, Solution Selling, Mobile Devices, Product Management, Cross-functional Team..., Cloud Computing, IP, Mergers, Vendor Management
Education
Montana State University-Bozeman 1974 — 1978
Bachelor of Sciences, Economics
Avaya June 2003 - Present
Nortel Networks June 2003 - November 2009
Skills
Unified Communications, Solution Selling, SIP Trunking, Managed Services, Enterprise Software, Contact Centers, SaaS, Telephony, VoIP, Professional Services, Cloud Computing, IP, Telecommunications, Ethernet, Pre-sales, Channel Partners, Account Management, MPLS, Data Center, Direct Sales, Video Conferencing, Avaya, Cisco Technologies, IVR, Wireless, SIP, Salesforce.com, Call Centers
Education
Monmouth University
McKesson October 2014 - Present
Insight Global - Assigned to McKesson May 2014 - October 2014
Ettain - Assigned to Bank of America February 2013 - February 2014
Invitation Homes - Blackstone Group October 2012 - October 2012
MSC Care Management January 2012 - October 2012
Deutsche Bank June 2010 - January 2012
Avaya January 2001 - March 2010
Lucent Technologies 1999 - 2001
AT&T 1997 - 2000
Education
University of North Florida - College of Business Administration 2002 — 2004
MBA, Finance Concentration
University of Indianapolis 1993 — 1994
BA, Law Enforcement
Monmouth University
Snap-on Tools February 2013 - Present
The Grout Doctor September 2006 - January 2013
Coca-Cola Enterprises February 2006 - September 2006
MPEG LA, LLC May 2003 - February 2006
Avaya April 1999 - May 2003
LL Johnson Distributing February 1996 - May 1999
Skills
Sales Operations, Marketing
Education
Montana State University-Billings
Bachelor of Science (BS), Psychology
Avaya January 2012 - Present
Avaya November 2010 - February 2012
Nortel Networks May 2004 - October 2010
Skills
Call Center, Call Centers, Channel, Contact Centers, IP, Project Management, Six Sigma, Solution Selling, Supply Chain, Telecommunications, Unified Communications, Vendor Management, Wireless
Education
Lean Six Sigma
Mission College
Associate's degree, Business Administration and Management, General
Genesys August 2014 - Present
Avaya November 2011 - August 2014
BLUECROSS BLUESHIELD OF FL August 2010 - November 2011
GDS COMMUNICATION, INC January 2000 - July 2010
ADT 2010 - 2010
Nortel Networks October 1999 - December 2001
College Misericordia August 1999 - December 1999
KEYSTONE AUTOMOTIVE OPERATIONS, INC July 1997 - November 1999
Skills
Avaya, Call Center, IVR, Telephony, CTI, ACD, Unified Communications, VoIP, Telecommunications, Customer Relations, Program Management, Call Centers, Data Center, Cloud Computing, Integration, Customer Service, SaaS, CRM, Contact Centers, IP, WAN, Wireless, Cisco Call Manager, Networking, Routing, Salesforce.com, Troubleshooting, SIP, QoS, System Deployment, Avaya Technologies, Managed Services
Education
University of Scranton 1997 — 1999
MBA, Information Technology
College Misericordia 1993 — 1997
Bachelors, Business Administration; Management
CORTLAND HIGH SCHOOL
Avaya March 2015 - Present
Avaya October 2014 - March 2015
Avaya August 2013 - October 2014
Rosewood Courte Memory Care May 2012 - April 2013
George Street Photo & Video April 2012 - March 2013
Brookdale Senior Living May 2011 - February 2012
Merrill Gardens August 2010 - April 2011
Skills
Marketing, Sales, Advertising, CRM, Marketing Strategy, Social Media, Social Media Marketing, Customer Service, Management, Salesforce.com, Microsoft Office, Social Networking, Sales Management, Event Management, Event Planning, Business Development, Account Management
Education
Montana State University-Bozeman 2005 — 2009
Health and Human Development, Science
Montana State University-Bozeman
Bachelor of Science, Health and Human Development
Avaya February 1994 - Present
Education
Midwestern State University
Business Administration and Management, General
Smiths Detection May 2011 - May 2012
Smiths Detection January 2007 - May 2011
Smiths Detection December 2005 - January 2007
Honeywell March 2004 - March 2005
Avaya November 2001 - October 2003
Avaya April 2000 - November 2001
Lucent Technologies June 1995 - April 2000
AT&T December 1987 - June 1995
The Money Store August 1982 - December 1987
Skills
Accounting, Financial Reporting, Financial Analysis, Month End Close, G/L Analysis, G/L Reconciliations, Account Reconciliation, Amortization Schedules, Accruals, Fixed Assets, Intercompany Accounts, SAP, Hyperion Enterprise, Sage FAS, Variance Analysis, Variance Explanations, Budget, Forecasting, Auditing, Internal Audit, Accounts Receivable, Analysis, Process Improvement, Budgets
Education
Rider University 1980 — 1982
Bachelor of Science in Commerce, Accounting
Middlesex County College 1978 — 1980
Associate in Applied Science, Accounting
Avaya December 2010 - Present
Nortel Networks April 1993 - June 2000
Bolt, Beranek & Newman January 1993 - April 1993
Skills
Reverse Logistics, Supply Chain Management, Supply Chain Operations, Supply Chain, Demand Planning, Supply Management, Demand Management, Supply Chain..., Vendor Management, Strategic Sourcing, Operations Management, Procurement
Education
Middlesex Community College
Business Administration and Management, General
Salem State College
Business Administration and Management, General
Avaya January 2009 - Present
Nortel Networks 1981 - 2010
Nortel Networks January 1978 - January 2009
Skills
Testing
Education
Condie College
Electronic Technical
Mission College
Ocean township School District September 2013 - Present
Self employed 1985 - Present
Avaya November 1997 - June 2003
US Army Fort Monmouth August 1988 - November 1997
Skills
Telephony, Telecommunications, Avaya, Wireless, Testing, Product Management, Program Management, Software Project..., System Testing
Education
Monmouth University 1984 — 1988
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Bon Chef March 2008 - Present
Avaya September 2001 - August 2003
Lucent January 1999 - August 2001
Skills
Trade Shows, Sales Operations, Customer Satisfaction, Program Management, Supervisory Skills, Inventory Management, Pricing, Demand Supply Planning, Customer Support
Education
Montclair State University 1980 — 1981
Never Finished, Business Administration and Management, General
Town of New Berlin May 2012 - Present
Avaya 1996 - 2002
AT&T 1990 - 1996
Skills
Project Management, Organizational..., Conference Organization, Instructional Technology, Web Design, Creative Writing, Technical Writing, News Writing, Speech Writing, Resume Writing, Report Writing Skills, Word Processing, Decision Support, Painting, System Administration, Network Administration, Data Control
Education
Stevens Institute of Technology 1996 — 1998
Master's Certification, Information Technology Project Management
Monmouth University 1985 — 1988
Marketing & Computer Science
Self-employed 2005 - 2011
Avaya January 1979 - October 2001
Education
Mississippi State University 1976 — 1978
Bachelor of Education (BEd), Business Teacher Education
Mary Holmes Jr College 1974 — 1976
Associate's degree, Business Education