Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Akamai Technologies August 2014 - Present
EVault August 2013 - July 2014
Avaya July 2011 - July 2013
MoreDirect, Inc. July 2009 - July 2011
Script Logic April 2008 - May 2009
Tech Now Inc March 2002 - March 2008
Data Resoruce Group January 1999 - January 2002
Champion Solutions Group November 1996 - December 1998
NCD 1994 - 1996
Skills
Business Development, Channel Partners, Sales, Management, Sales Operations, Cloud Computing, Professional Services, Sales Management, Solution Selling, Networking, Direct Sales, Salesforce.com, Data Center, Unified Communications, SaaS, Disaster Recovery, Leadership, Marketing, Customer Satisfaction, Process Improvement, New Business Development, Managed Services, Account Management, Software Industry, Lead Generation, Telecommunications, Sales Process, Selling, VoIP, Call Centers, Negotiation, Cold Calling, Swag, Storage, Pre-sales, Hardware, Strategic Partnerships, Telephony, Hair, Integration, Trade Show Presentations, Sales Rep Training, Strategic Planning, IBM Servers, salesforce, Trade Shows, Product Demonstration, Public Speaking, Go-to-market Strategy, Manage Client...
Education
State University of New York College at Oneonta 1991 — 1994
BS, Business, Sociology
ProSys Information Systems March 2015 - Present
Avaya August 2010 - March 2015
Nortel Government Solutions November 2007 - August 2010
Nortel Networks December 1995 - November 2007
Skills
Project Management, Operations Management, Management, Federal Government, Telecommunication..., Telecommunications..., PMP, Vendor Management, Service Delivery, PMO, Program Management, Managed Services, Wireless, Telephony, SIP, Integration, Telecommunications, Project Portfolio..., Unified Communications, VoIP
Education
State University of New York College of Agriculture and Technology at Cobleskill 1991 — 1994
Associate of Science (AS), Telecommunications Management
State University of New York at Stony Brook
Palo Alto Networks March 2013 - Present
Avaya January 2010 - February 2013
Centex August 2008 - January 2010
Five Point Capital July 2007 - July 2008
Independant Consultant 2005 - 2007
Affiniscape 2006 - 2006
Dell 1994 - October 2005
Skills
Organizational..., Leadership Development, Operational Efficiency, Team Building, Call Center, Marketing, CRM, Strategic Planning, Cross-functional Team...
Education
St. Edward's University 1994 — 1998
BBA, Marketing
The University of Texas at Austin
Bachelor of Business Administration (BBA), Marketing
Avaya January 2013 - Present
RADVISION February 2012 - January 2013
Polycom June 2004 - February 2012
Polycom June 2004 - February 2012
Skills
Solution Selling, Unified Communications, Video Conferencing, Telepresence, VoIP, Managed Services, IP, Cloud Computing, Channel, Telecommunications, SIP, SIP Trunking, Virtualization, Salesforce.com, Data Center, Telephony, Professional Services, Channel Partners, Strategic Partnerships, Cisco Technologies, MPLS, Wireless, Enterprise Software, Channel Sales, Call Centers, Mobile Devices, Sales Engineering, Sales Operations, Partner Management, WAN, Pre-sales, Sales Process, Selling, Networking, Sales Enablement, Audio Conferencing, Direct Sales, SaaS, Collaboration Solutions, Unified Messaging, Contact Centers, Avaya, Product Management, Software Industry, Ethernet, Go-to-market Strategy, Hosted Services, Co-location, Network Architecture, Business Alliances
Education
Stephens College
Dance Major
University of Italy For Foreigners
Summer Studies, Art History, Fresco Renovation
NCR Corporation September 2014 - Present
NCR Corporation July 2013 - September 2014
NCR Corporation November 2012 - August 2013
NCR Corporation November 2010 - November 2012
Avaya February 2010 - November 2010
Nortel July 2009 - August 2010
Nortel April 2008 - July 2009
Nortel November 2006 - April 2008
Nortel December 2005 - November 2006
Nortel April 2005 - December 2005
Skills
Channel, Channel Partners, Channel Sales, Marketing, Go-to-market Strategy, Solution Selling, Managed Services, Multi-channel Marketing, Product Management, Product Marketing, Telecommunications, Sales Management, Business Development, Professional Services, Direct Sales
Education
The University of Texas at Arlington 1998 — 2000
MBA, Marketing
Stephen F. Austin State University 1991 — 1994
BBA, Finance, Marketing
Channel Mechanics December 2014 - Present
Motorola Solutions March 2014 - October 2014
Motorola Solutions May 2013 - August 2013
Motorola Solutions June 2012 - December 2012
Motorola Solutions January 2012 - June 2012
Sonus Networks November 2011 - January 2012
Avaya April 2009 - September 2011
Motorola, (formerly Symbol Technologies) January 2006 - March 2009
Motorola formerly Symbol Technologies 2003 - 2006
Symbol Technologies 1999 - 2003
Skills
Business Process, CRM, Cross-functional Team..., Business Process..., Enterprise Software, Management, Process Improvement, Strategy, Project Management, Channel Partners, Leadership, Product Development, SAP, Salesforce.com, Call Centers, Strategic Planning, Integration, Vendor Management
Education
South Grand Prairie High 1974 — 1978
High School Diploma
State University of New York - System
Liberal Arts
Microsoft October 2012 - Present
Microsoft August 2008 - September 2012
Avaya July 1998 - June 2008
Executone 1996 - 1998
NYNEX 1986 - 1991
IBM 1979 - 1985
Skills
Strategy, Strategic Planning, Leadership, Management, CRM, Unified Communications, Business Process, Enterprise Software, SaaS, Business Strategy, Selling, Outsourcing, Customer Satisfaction, IT Strategy, Cloud Computing, Sales
Education
St. John's University, The Peter J. Tobin College of Business 1977 — 1979
Lawrence Hurley May 2014 - Present
Fahrenheit IT 2015 - 2015
Fahrenheit IT 2015 - 2015
Fahrenheit IT 2015 - 2015
Cisco Systems January 2013 - March 2014
BroadHop, Inc. July 2008 - January 2013
DishNetwork 2008 - 2008
Avaya 2004 - 2008
Bell Labs/AT&T/Lucent/Avaya 1994 - 2008
Left Hand Networks 2006 - 2006
Skills
Creating and Managing..., Editing, Managing Communication..., Content Management, Technical Documentation, Technical Writing, Online Help, Technical Communication, Management, XML, Telecommunications, FrameMaker, Microsoft Excel, Microsoft Word, Microsoft Office, RoboHelp, Single Sourcing, Project Management, DITA, Requirements Analysis, Mobile Devices, Software Documentation, Jabber, Confluence, Rally, Jira, SnagIt, Manuals, Troubleshooting, Wikis, Agile Methodologies, IP, Integration, Training, SalesForce, Adobe Creative Suite
Education
University of Colorado Denver 1994 — 1996
MS, Tech Comm
St. Joseph's College (IN)
Bachelor of Science (BS), Computer Science / Biology
NACR October 2014 - Present
Ecodence LLP March 2014 - October 2014
Avaya January 2012 - March 2014
Avaya March 2010 - December 2011
Avaya April 2007 - February 2010
Convergys Corporation November 2004 - January 2006
Finali Corporation August 1999 - November 2004
Infonautics 1996 - 1999
KnowledgeFlow 1994 - 1996
Skills
SaaS, Contact Centers, Cloud Computing, CRM, Unified Communications, Contact Center Strategy, Avaya, Analytics, Networking, Professional Services, VoIP, Product Management, Vendor Management, Integration, IT Strategy, Leadership, Outsourcing, Enterprise Software, Business Development, Project Management, Call Centers, Management, Solution Selling, Managed Services, Contact Center Express, Contact Center..., IVR, CTI, Telecommunications, Call Center, Telephony, SIP, Customer Experience, ACD, Workforce Management, Lean Software..., Agile Application..., Go-to-market Strategy, Strategy, Channel Partners, Consulting, Selling, Avaya Technologies, Sales
Education
University of North Texas 1982 — 1984
DMA
Stephen F. Austin State University 1979 — 1982
MA, BFA
Avaya April 2011 - Present
Avaya March 2003 - April 2011
Avaya Inc. January 2002 - March 2003
ipVerse Inc. December 1999 - October 2001
Alcatel August 1997 - December 1999
FORE Systems 1995 - 1997
3Com June 1989 - April 1995
Skills
SIP, Avaya, Pre-sales, Strategy, Management, Unified Communications, VoIP, Sales Management, Sales Operations, Leadership, IP, Telecommunications
Education
Polytechnical Institute, London UK 1981 — 1982
Bachelor of Business Administration (BBA), Accounting
State University of New York College at Oneonta 1978 — 1982
BS
Valley Stream North High School 1974 — 1978
TannerJacobsGroup LLC December 2005 - Present
Keller Williams Realty April 2006 - Present
SEO.com May 2010 - December 2010
Travis County Emergency Services District #6 April 2005 - February 2010
Genesys August 2007 - August 2009
Avaya January 2000 - January 2005
Avaya Government Solutions January 2000 - January 2005
Executone - Intertel May 1989 - January 2000
Skills
Marketing, Management, Solution Selling, Direct Sales, Program Management, Channel, Telecommunications, Start-ups, Sales, Sales Process, Leadership, Marketing Strategy, CRM, Channel Partners, Managed Services, Selling, Unified Communications, Salesforce.com, Security, Unified Messaging, SaaS, Professional Services
Education
Texas State University-San Marcos 2011 — 2012
Graduate Certificate in Health Information Management., Health Information Management
St. Edward's University 1986 — 1990
MBA program
West Virginia University 1975 — 1979
Bachelors, Political Science/Psychology/Business
Avaya June 2014 - Present
IBM April 2011 - Present
IBM April 2009 - April 2011
IBM July 2006 - April 2009
Skills
Supply Chain Management, Cross-functional Team..., Supply Chain, Process Improvement, Vendor Management, Business Process..., Outsourcing, Program Management, Strategic Sourcing, Operations Management, Procurement, Materials Management, Leadership, Management, Sales Operations, Business Strategy, Strategic Planning, Business Transformation, Strategy
Education
State University of New York College at Plattsburgh 1987 — 1991
Bachelor of Applied Science (B.A.Sc.), Marketing
The Interpublic Group March 2006 - Present
Interpublic/McCann Worldgroup 2005 - March 2006
Eyetech Pharmaceuticals August 2003 - September 2005
Lucent 2002 - 2003
Avaya 2000 - 2002
PwC October 1991 - September 2000
Skills
CPA, Financial Reporting, Internal Controls, SEC filings, US GAAP, Sarbanes-Oxley Act, Revenue Recognition, Forecasting, Mergers & Acquisitions, Budgets, Sarbanes-Oxley, Hyperion Enterprise, GAAP, Accounting, Variance Analysis, Managerial Finance, Consolidation, Executive Management, Financial Audits, Finance, Internal Audit
Education
St. Francis College 1989 — 1991
Bachelor's degree, Accounting and Finance
St. Francis College
Finance and Accounting
BlackBerry July 2010 - October 2013
The Principal Consulting June 2009 - July 2010
Inforte September 2008 - February 2009
Verisign June 2006 - June 2008
RPF Consulting February 2006 - April 2006
HSN July 2005 - October 2005
Avaya 2001 - 2005
Lucent Technologies 1999 - 2001
Lucent Technologies 1998 - 1999
Lucent Technologies 1998 - 1998
Skills
Business Intelligence, Data Warehousing, Business Analysis, Integration, Business Objects, Databases, Oracle, CRM, Requirements Analysis, Project Management, Requirements Gathering, Business Development, Unix, ETL, Technical Support, Disaster Recovery, Leadership, Business Process, Software Project..., Networking, Crystal Reports, Database Design, Management, Operating Systems, Quality Assurance, Troubleshooting, Analysis, Vendor Management, Servers, SharePoint, Performance Management, Access, Security, Database Administration, Business Analytics, Visio, Data Migration, Pre-sales, Business Intelligence..., Microsoft SQL Server, Database Modeling, Data Modeling, Training, System Administration, Dashboard, Enterprise Software, SAP BW, Web Intelligence, SQL, SAP
Education
University of Phoenix 1999 — 2001
B.S. in Business Information Systems
St. Petersburg College 1981 — 1984
Associates
Avaya April 2015 - Present
Strategic Products and Services November 2013 - April 2015
Lifesize, a division of Logitech December 2008 - November 2013
Meru Networks October 2007 - October 2008
Skills
Video Conferencing, Channel Partners, Managed Services, Infrastructure, Solution Selling, Professional Services, Unified Communications, SIP, Direct Sales, Channel, Enterprise Software, Data Center, Salesforce.com, Strategy, Contact Centers, Management, Account Management
Education
State University of New York College at Oneonta
Bachelor of Science (BS)
Microsoft June 2015 - Present
Dell February 2014 - Present
Dell July 2013 - February 2014
EarthLink Business April 2013 - July 2013
Dell June 2010 - April 2013
Avaya December 2009 - June 2010
Nortel June 2004 - December 2009
Verizon March 2002 - June 2004
Frontrunner Network Systems July 2001 - February 2002
Nortel 1999 - 2001
Skills
Unified Communications, VoIP, Sales Engineering, Cisco Technologies, Telephony, Telecommunications, Data Center, Avaya, SIP, Wireless, Cloud Computing, Virtualization, LAN-WAN, IP, Solution Selling, Storage Area Networks, Server Architecture, Sales, Management, Networking, Cloud Storage, Account Management, Entrepreneurship, Computer Hardware, Channel, IT Strategy, Storage, Managed Services, IT Service Management, Servers, Storage Area, iSCSI, VMware, Dell OpenManage, Dell Switches, Dell PowerVault, SaaS, WAN, Business Development
Education
University at Buffalo 2002 — 2005
MBA, PMBA
State University of New York College at Buffalo 1995 — 1998
Bachelors, Computer Information System
Bright House Networks October 2014 - Present
StarTek USA, Inc. April 2014 - October 2014
Avaya April 2006 - February 2014
2006Avaya, Inc December 2002 - March 2006
Lucent Technologies / Avaya, Inc. October 1998 - December 2002
Salvador Dali Museum July 1994 - December 2002
Software Research Associates, Inc April 1987 - December 1991
Skills
VoIP, Call Center, SIP, IP, Unified Communications, IVR, Customer Service
Education
2004-2006 Oklahoma City Community CollegeOklahoma 2004 — 2006
Microcomputer Technologies, Continuing Education
University of South Florida 2002 — 2005
Fine Arts / Cinematography, BA
St. Petersburg College 2001 — 2002
Computer Software, Continuing Education(4.0)
Saitama University 1983 — 1987
Economics, BA
Deloitte April 2015 - Present
AAA August 2014 - March 2015
Valencia College November 2012 - June 2014
Electronic Arts August 2012 - November 2012
Avaya March 2003 - July 2012
Lucent / Avaya July 1995 - March 2003
Cap Gemini Ernst & Young April 1986 - July 1995
Grupo Gamesa (currently owned by Pepsico) January 1985 - April 1986
ITESM June 1984 - December 1985
Hewlett-Packard 1983 - June 1984
Skills
Telecommunications, Unix, Agile Methodologies, Avaya, Software Development, SDLC, Integration, IP, Software Project..., VoIP, TCP/IP, SIP, Requirements Analysis, Linux, Cloud Computing, Software Engineering, CRM, Perl, Testing, Leadership, Scrum, Data Center, Virtualization, Enterprise Architecture, System Architecture, Enterprise Software, PMP, Security, Architectures, Agile Project Management, Solution Architecture, Object Oriented Design, SaaS, Java, Databases, SOA, Web Services, XML, Solaris, Software Design, Oracle, Java Enterprise Edition, Shell Scripting, SQL, Eclipse, Microsoft SQL Server
Education
Stanford University 1981 — 1983
MS, Computer Science / Computer Engineering
ITESM - Monterrey, Mexico 1975 — 1978
B.S., Computer Science
Instituto Lux 1972 — 1975
High School Diploma
Stella & Dot February 2014 - Present
Massive Scale Consulting July 2012 - Present
Mindjet October 2012 - October 2013
Zuora, Inc. June 2011 - July 2012
Kabam December 2010 - May 2011
Cafepress.com December 2006 - December 2010
Microsoft April 2005 - December 2006
eBay February 2004 - March 2005
Avaya April 2001 - February 2004
Quintus September 2000 - July 2001
Skills
Cloud Computing, Security, Project Management, Integration, Change Management, Business Strategy, Leadership, E-commerce, SaaS, EAI, SOA, Strategic Planning, EDI, IT Strategy, Infrastructure, Critical Infrastructure, Network Architecture, Data Center, Internet Services, Business Process..., Business Process..., ITIL, CMDB, Standards Compliance, Regulatory Requirements, High Performance..., Large Scale Systems, Scalability, Scalable Web..., Business Continuity, Disaster Recovery, Load Balancing, Network Load Balancing, Public Speaking, Persuasive Presentations, Outstanding..., Helping Clients Succeed, Linux, Open Source, Windows, Contract Management, B2B, Vendor Management, Enterprise Software, Start-ups, Architecture, Team Management, Strategy, Team Building, CRM
Education
State University of New York Empire State College
B.S., Business Management, emphasis in IS
Avaya 2006 - Present
Avaya 2001 - 2006
Lucent 1999 - 2001
Lucent 1997 - 1999
Lucent 1996 - 1997
AT&T Paradyne 1991 - 1995
AT&T Paradyne 1990 - 1991
AT&T Paradyne 1989 - 1990
AT&T Paradyne 1985 - 1989
AT&T Paradyne 1984 - 1985
Education
St. Petersburg College
AA
Avaya February 2012 - Present
Avaya July 2006 - March 2012
Oracle September 1994 - July 2006
E K Williams & Co October 1982 - September 1994
Skills
ITIL, PMP, Security, Telecommunications, Budgeting, Requirements Analysis, Planning, Deployment, Integration, Customer Service, Program Management, Financial Systems, Project Plans, Problem Solving, PMBOK, Project Planning, System Deployment, Budgets, Call Centers, Troubleshooting, Business Analysis, Change Management, Business Process, Process Improvement, Leadership, VoIP, Service Delivery, Customer Satisfaction, IT Service Management, Management, Project Management, Cross-functional Team..., CRM, Technical Support, Vendor Management, Professional Services, Training, Team Leadership, Enterprise Software, Business Process..., Outsourcing, Software Documentation, IT Management, Consulting, Six Sigma, Strategy
Education
University of Colorado at Denver 1991 — 1992
15 graduate credits, Accounting
University of Colorado School of Law 1989 — 1991
15 graduate credits, Tax Law
State University of New York Empire State College 1985 — 1988
BS, Accounting, Business
Lucile Packard Children's Hospital July 2011 - Present
SLAC National Accelerator Laboratory January 2001 - August 2011
Avaya January 2000 - December 2001
PeopleSoft January 1998 - December 2000
Syntel January 1996 - December 1998
Microtech Partners January 1995 - December 1996
Skills
Project Management, Leadership, Business Analysis, ERP, SDLC, XML, CRM, Management, Program Management, Software Development, Microsoft SQL Server, Oracle, Cross-functional Team..., Business Process..., Consulting, Integration, Strategy, MS Project, Analysis, Testing, Unix, Vendor Management, Java
Education
Masters in Computer 1991 — 1994
Jai Narain Vyas University, Jodhpur, Computers Science and Applications
Stanford University
Stanford Executive Instituation
CBTS 2008 - Present
Send Word Now Communications 2004 - December 2010
nfrastructure Inc. March 2005 - March 2008
Send Word Now 2005 - 2007
Bank of America November 2004 - May 2005
Avaya March 2000 - January 2003
Skills
Cisco Technologies
Education
SUNY Empire State College 2008 — 2012
(A.A.S), Information Systems Management
Avaya April 2014 - Present
Hewlett-Packard September 2010 - Present
HP Enterprise Services August 2008 - March 2011
MBNA Canada December 1997 - July 2006
Bank of America 2005 - 2006
Skills
Telecommunications, Avaya, PBX, Disaster Recovery, Call Center, VoIP, Unified Communications, Managed Services, Service Delivery, Data Center, Vendor Management, IT Service Management, IP, ITIL, Wireless, Integration, Telephony, Solution Architecture, Program Management, IT Management, PMP, SDLC, IT Operations, IT Strategy, Security, Enterprise Software, PMO, Troubleshooting, Enterprise Architecture, System Deployment, Incident Management, Cloud Computing, Pre-sales, Cisco Technologies, TCP/IP, Service Management, Network Design, WAN, Switches, Infrastructure, LAN-WAN, HP, Technical Support, VMware, CCNA, Servers, SIP, Unix, Firewalls, Call Centers
Education
Saint Lawrence College 1982 — 1983
Electrical Engineering Technician, Telecommunications Engineering
Motorola Solutions June 2015 - Present
Looking for new challenges.... February 2015 - Present
Comcast Cable April 2012 - February 2015
TeleTech October 2011 - April 2012
Avaya May 2000 - June 2010
Avaya January 2000 - June 2010
Avaya January 2001 - April 2010
Lucent January 1995 - January 2000
Lucent Technologies January 1995 - January 2000
Lucent Technologies (spun-off as Avaya) 1995 - 2000
Skills
Agile Project Management, MS Project, Project Coordination, Certified Scrum Master..., Software Project..., International Project..., Quality Center, Software Quality..., Test Director, Rally, ISO 20000, Shell Scripting, Awk, Global Management, Outsourcing, MS Office Suite, PowerPoint, SharePoint, Telecommunications, Product Life Cycle..., Staff Mentoring, Coaching, Full SDLC, Agile Testing, Troubleshooting, Team Leadership, Cross-functional Team..., Change Leadership, Adaptability, Relator, Ideation, arranger, Scrum, Testing, Software Quality, Agile, Quality Assurance, Process Improvement, SDLC, Project Planning, Vendor Management, Waterfall, Team Management, Mentoring, Visio, System Testing, Problem Solving, User Acceptance Testing, CMMI, Planning
Education
Ohio Institute of Technology - Columbus
B.S, Electronic Engineering
Stevens Institute of Technology
Master Certificate, Project Management
Dell May 2013 - Present
Dell July 2010 - May 2013
Avaya December 2004 - March 2010
Ericsson October 2000 - November 2004
Ericsson July 1999 - October 2000
Ericsson July 1996 - June 1999
Southwestern Bell Mobile Systems October 1995 - June 1996
Southwestern Bell Mobile Systems April 1994 - June 1995
Equitable Bank April 1991 - April 1994
Skills
Pricing, Forecasting, Financial Analysis, Financial Modeling, Financial Forecasting, Business Case, Process Improvement, Managed Services, Professional Services, Business Analysis, Telecommunications, Accounting, Analysis
Education
University of Texas - Dallas 1990 — 1992
Bachelor of Science, Business Administration; Accounting
Stephen F. Austin State University 1986 — 1989
Accounting
1099 Business February 2009 - Present
Avaya July 2006 - January 2009
Heuer Lasik Center 2002 - 2004
Lucent Technologies 1998 - 2001
Teleport Communications Group 1996 - 1998
AT&T 1994 - 1996
Graybar Electric Company 1990 - 1994
Skills
Account Management, Product Marketing, Project Management, Customer Service, Government, Solution Selling, Unified Communications, Managed Services, VoIP, Telecommunications, Direct Sales, Channel, Enterprise Software, Selling, Sales Process, Business Development, Professional Services, Sales Management, Management, Leadership
Education
University of Denver - Daniels College of Business 1997 — 1999
Masters, Management
Stephen F. Austin State University
BBA, Marketing
SAS January 2014 - Present
Rackwise September 2012 - January 2014
Avaya January 2012 - August 2012
IBM May 2006 - January 2012
IBM August 2003 - May 2006
IBM August 2003 - February 2004
IBM February 2002 - August 2003
IBM November 2000 - February 2002
Armand Bayou Nature Center 1993 - 2000
Skills
Client Relationship..., Client Interfacing, Client Engagement, Project Management, Financial Management, Project Finance, Business Strategy, Client Management, Leadership, Strategy, Negotiation, Pricing, Program Management, Vendor Management, Project Portfolio..., PMO, Outsourcing, Cross-functional Team..., IT Service Management, Team Leadership, Change Management, Resource Management, IT Strategy, IT Management, Project Delivery, MS Project, Requirements Analysis, IT Outsourcing, Certified Project..., Project Planning, Service Management, PMP, Project Management..., Project Coordination, Project Managers, Project Risk, Service Delivery, Data Center, Software Project..., Enterprise Software, SaaS, IT Operations, RFP, Salesforce.com, Managerial Finance, SDLC, Customer Engagement, CRM, ITIL, Agile
Education
Stephen F. Austin State University
BBA, Management
University of Florida - Warrington College Of Business
MBA
Fidessa corp (fka Royalblue Financial Corporation) September 2006 - Present
New York Metro InfraGard 2006 - 2010
Secure Systems Consulting August 2005 - September 2006
Avaya July 2000 - August 2005
Lucent July 1998 - July 2000
AT&T Worldnet January 1996 - June 1998
AT&T Bell Labs January 1987 - December 1996
National Security Agency January 1982 - December 1987
Skills
IT Security, IT Risk Management, Leadership, Business Continutity..., Information Security, Network Security, Trading Systems Security, Security in Production..., Business Continuity..., Data Center, Disaster Recovery, Security, IT Audit, Business Continuity, Computer Security, Operating Systems, Development Environment, Information Security..., Security Management, Project Planning, VPN, TCP/IP, Risk Management, Unix, Trading Systems, Networking, Strategy, Physical Security, Management, Cloud Computing, Product Management, Data Security, Start-ups, Vendor Management, Managed Services, Professional Services, Information Technology, CRM, Integration, Firewalls, Penetration Testing, Enterprise Software, IT Management, SaaS, IT Strategy, Cross-functional Team..., Governance, Business Process, CISSP, Enterprise Architecture
Education
Stevens Institute of Technology 1989 — 1991
MS
University at Albany, SUNY 1978 — 1982
BS
Glen Cove High School 1974 — 1978
Diploma
NEC Unified Solutions 2009 - Present
Telecommunications Specialist 1996 - Present
Avaya 2000 - 2009
Bell Labs Lucent Technologies 1996 - 2000
MHMRA of Harris County 1991 - 1996
Skills
VoIP, Unified Communications, Virtual Office, PBX, Telephony, Telecommunications, Avaya, Voice Mail, Direct Sales, IP, Sales Process, Solution Selling, Selling, Wireless, Call Centers, Channel Partners, Networking, Avaya Technologies, Sales
Education
University of Houston-Clear Lake 1991 — 1994
Master's Degree, Psychology
Stephen F. Austin State University 1986 — 1990
Bachelor's, Psychology
Avaya July 2013 - Present
Stevens Institute of Technology August 2011 - September 2013
University of Alabama in Huntsville August 2008 - May 2011
University of Alabama in Huntsville May 2010 - August 2010
Skills
2D and 3D CAD (Solid..., Microsoft Office, MathCAD, Matlab, Patran/Nastran, Expert Choice, Crystal Ball, Problem Solver, Organizational and..., Good Communication, Teamwork, Solid Edge, Research, System Design, Project Management, Windows, Microsoft Word, Mechanical Engineering, Team Leadership, Systems Engineering, Engineering, Labview, Visio, Data Analysis, Finite Element Analysis, Microsoft Excel, Engineering Management, PowerPoint, Integration, Risk Management, Management, Requirements Analysis, English, Social Networking, Operations Research, Sales, Troubleshooting, Technical Presentations, SAP, Telecommunications, Leadership
Education
Stevens Institute of Technology 2011 — 2013
Master, Engineering Management
Stevens Institute of Technology 2011 — 2013
Certification, Systems Engineering Management
Stevens Institute of Technology 2011 — 2013
Certification, Project Management
University of Alabama in Huntsville 2008 — 2011
Bachelors, Mechanical Engineering
LiveU January 2013 - Present
Avaya October 2012 - December 2012
Avaya October 2010 - October 2012
Avaya May 2006 - March 2011
Siemens Energy & Automation February 1999 - May 2006
Rockwell Automation July 1995 - February 2000
Skills
Cost Reduction, Business Process..., Supply Chain Management, New Product Introduction, Launch Of New Products, Supply Chain, Operations Management, Supply Chain..., Strategy, Start-ups, Cross-functional Team..., Product Launch, Leadership, Program Management, Process Improvement, SAP, Integration, Strategic Sourcing, Procurement, Telecommunications, Product Development, Management, Six Sigma, Outsourcing, Contract Negotiation, Manufacturing, Project Management, Team Leadership
Education
Stevens Institute of Technology 1990 — 1995
B of E, Engineering Management
Amazon Web Services October 2012 - Present
Avaya October 2010 - October 2012
Aria Solutions October 2009 - October 2010
BCG,llc July 2004 - September 2010
Discreet Math Group LLC August 2009 - October 2009
Genesys January 2005 - August 2009
HHO Inc. May 2003 - December 2005
Genesys May 1997 - October 2003
Applied Materials 1995 - 1997
United States Navy 1990 - 1995
Skills
Enterprise Software, Customer Service, SaaS, SIP, Solution Selling, Customer Experience, Business Intelligence, Analytics, Channel Partners, Channel Sales, Channel Strategy, Catholic, Open Source, Cloud Computing, Big Data, Hadoop, Business Development, Customer Engagement, customer delight, Web Services, Social Media
Education
Stanford University 1998 — 2000
University of Minnesota 1986 — 1990
BSEE
Parent Coaching Institute September 2010 - March 2011
CB Richard Ellis May 2008 - May 2009
CB Richard Ellis January 2008 - May 2008
CB Richard Ellis January 2006 - December 2007
Cascadia Capital August 2005 - January 2006
Avaya September 1998 - July 2004
Howard Johnson & Company August 1991 - September 1998
Skills
Project Portfolio..., Facilities Management, Project Management, Vendor Management, PMP, Change Management, System Administration, Project Planning, Program Management, SharePoint, PMO, Software Documentation, Contract Negotiation, Process Improvement, Operations Management, Management
Education
Bellevue College 2010 — 2012
Social Sciences
Stevens Institute of Technology 1999 — 2001
Master Certificate, Project Management
University of Washington - non-matriculated
Unilever August 2011 - April 2012
Unilever April 2002 - January 2012
AVAYA December 2000 - August 2001
Lucent Technologies March 1996 - December 2000
Skills
Integration, SAP MM, SAP WM, SAP ERP, Project Planning, SAP Configuration, Test Planning, Test Management, System Testing, Manual Testing, User Acceptance Testing, Data Conversion, Project Delivery, Project Finance, SAP FICO, Master Data, Vendor Management, Material Master, Bill of Materials, Project Management, SAP Implementation, SAP R/3, ERP, Supply Chain, Demand Planning, Cross-functional Team..., Supply Chain Management, Business Process, MRP, Supply Chain..., Purchasing, Business Analysis, Materials, Supply Management, Business Process..., SAP APO, Management, Production Planning, SAP BW, EDI, Warehouse Management, Data Migration, SD, Analysis, SAP SD, SAP Project Management, ECC
Education
Stevens Institute of Technology 1998 — 2000
Masters Cert, Project Management
Fairleigh Dickinson University-Florham Campus 1977 — 1985
BS, MBA, Accounting and Finance
YAHOO! February 2015 - Present
YAHOO! April 2011 - Present
YAHOO! April 2008 - April 2011
YAHOO! November 2006 - April 2008
UNITED ONLINE / NETZERO July 2005 - November 2006
AVAYA January 2005 - July 2005
AVAYA June 2003 - January 2005
MERADO SOFTWARE INC January 2001 - July 2001
1STUP.COM March 2000 - January 2001
HEWLETT-PACKARD / AGILENT TECHNOLOGIES August 1998 - March 2000
Skills
Business Operations, Business Analysis, Product Management, Product Marketing, Product Planning, SEM, Economics, Sense of Humor :-), Strategy, Online Advertising, Analytics, Management, Agile Methodologies, Business Strategy, Distributed Systems, Cross-functional Team..., Enterprise Software, Business Development, IT Strategy, Leadership, Global Delivery, Start-ups
Education
University of Pennsylvania - The Wharton School 2001 — 2003
Master of Business Administration (M.B.A.), Information Strategy Economics & Technological Innovation
Stanford University
M.S.M.E., Mechanical Engineering, 4.0 GPA
University of Michigan
B.S.M.E., Mechanical Engineering, 3.97 GPA - Summa Cum Laude
Harvard-Westlake
High School, 3.96 GPA
Mirman School
X-IO Storage 2012 - 2014
HAEMONETICS CORPORATION 2011 - 2012
NEC Unified Solutions, Inc. 2004 - 2010
ERICSSON 2003 - 2004
Avaya 1998 - 2003
Unisys 1984 - 1998
Skills
Telecommunications, Outsourcing, Financial Planning, Asset Management, Crisis Management, Strategic Planning, Contract Negotiation, Financial Analysis, SOX, Budgeting, P&L Management, Executive Management, Mergers, Managerial Finance, Strategic Financial..., Management, Finance, Business Process..., Strategic Partnerships, Mergers & Acquisitions, Budgets, Sarbanes-Oxley Act, Forecasting, Restructuring, Analysis, Start-ups, Integration, Financial Modeling, Cross-functional Team...
Education
State University of New York - System
B.S. Business Administration
University of San Francisco
Master's Degree, Management of Human Resources and Organizational Development
Johnson & Johnson August 2012 - Present
Johnson & Johnson November 2010 - August 2012
Avaya 2006 - 2010
Avaya 2005 - 2006
Avaya 2001 - 2005
Alcatel-Lucent 1996 - 2001
AT&T 1993 - 1996
Skills
Vendor Management, Contract Management, Strategic Sourcing, Supply Management, Business Strategy, Analysis, Management, Outsourcing, Project Management, Cross-functional Team..., RFP, Global Sourcing, Procurement, Leadership, Contract Negotiation, Team Management, Purchasing, Sourcing, Strategic Planning, Supply Chain Management, Product Management, Negotiation, Training, Program Management, Telecommunications
Education
Stevens Institute of Technology
Masters Certificate, Project Management
The George Washington University
Masters Certificate, Global Contract Management
Barclays Investment Bank May 2010 - Present
IBM Global Services July 2009 - April 2010
Avaya 2002 - 2008
Lucent Technologies 1999 - 2002
CCOM Information Systems 1997 - 1999
American Express 1981 - 1990
Skills
SAP, Telecommunications, VoIP, Quality Assurance, Avaya, Program Management, Pre-sales, Networking, Enterprise Software, Project Management, Leadership, Management, Marketing, Vendor Management, Cross-functional Team..., Professional Services
Education
State University of New York College at Brockport
BS, Computer Science & Mathematics
Tel-Networks USA, LLC March 2010 - Present
Avaya December 2001 - February 2010
StorageNetworks 2000 - 2001
Education
State University of New York College at Oswego 1993 — 1997
Bachelors, Marketing & Finance
Connetquot HS
Avaya 2007 - Present
Avaya 2002 - 2007
Avaya 2000 - 2002
EDTECH August 1998 - April 2000
District #748 Sartell-St. Stephen Schools 1997 - 1998
District #2753 Long Prairie/Grey Eagle Schools 1992 - 1997
Skills
Sales Engineering, Channel, Networking, Avaya, Unified Communications, ACD, CTI, Voice Mail, Telephony, Storytelling, Training Delivery, Data Network, Contact Centers, Sales Management, Channel Sales, Channel Strategy, Telecommunications..., Video, Technical Enablement, Demos, RFP, Cloud Applications, Salesforce.com, CRM, Team-oriented, Communication, Technical Presentations, SIP, Channel Partners, Video Conferencing, H.323, Solution Selling, VoIP, IP, LAN-WAN, Call Centers
Education
St. Cloud State University 1986 — 1998
Bachelor of Science (BS), Social Science Education
F5 Networks September 2015 - Present
AlertGPS March 2015 - Present
Aruba Networks October 2013 - September 2015
Avaya 2008 - August 2013
SonicWALL November 2005 - February 2008
Cisco Systems 1998 - 2005
Skills
Leadership, Sales, Marketing, Unified Communications, Managed Services, Solution Selling, VoIP, Go-to-market Strategy, Telecommunications, Channel Partners, Wireless, SaaS, IP, Professional Services, Cloud Computing
Education
Stanford University
Electrical and Electronics Engineering
Villanova University 1984 — 1988
Wolters Kluwer ELM Solutions April 2014 - Present
Datacert July 2013 - April 2014
Datacert December 2011 - June 2013
Mitratech June 2007 - December 2011
Enterprise Performance Strategies, Inc. August 2004 - May 2007
Callidus Software Inc 2003 - 2004
Avaya 1997 - 2001
Skills
Leadership, Management Consulting, Solution Selling, Enterprise Software, SaaS, Cloud Computing, Software Project..., Analytics, Professional Services, Salesforce.com, CRM, Strategic Partnerships, Business Intelligence, Business Process, Business Analysis, Strategy, Integration, Business Process..., Vendor Management, Consulting, Product Management
Education
University of Melbourne - Melbourne Business School 2001 — 2003
MBA
State University of New York College at Plattsburgh 1989 — 1993
BA
Cutting Edge Lasers Technologies March 2014 - Present
Cardiac Life December 2013 - March 2014
Tri-Mar Consulting, Inc November 2012 - September 2013
Concentrix April 2008 - May 2012
Avaya 2005 - 2008
Global One LTD 1999 - 2005
Skills
Organizational..., Experience in making..., English, Strategic Planning, Microsoft Word, Budgets, Teaching, Project Management, Team Building, Management, Business Strategy, Coaching, Project Planning, Strategy, Business Development, CRM, Leadership, Sales Operations, Account Management, Sales, Selling
Education
State University of New York College at Brockport
Women's Health
Utica College
Business, Management, Marketing, and Related Support Services
Avaya February 2012 - Present
Cisco Systems November 2010 - November 2011
Cisco Systems August 2009 - November 2010
Cisco Systems August 2008 - August 2009
Cisco Systems December 2004 - August 2008
Cisco Systems July 1999 - December 2004
Siemens Rolm Communications October 1997 - July 1999
Siemens Rolm Communications February 1995 - October 1997
Siemens Rolm Communications July 1991 - February 1995
Skills
VoIP, Cloud Computing, Product Management, SaaS, Enterprise Software, Network Architecture, Wireless, Unified Communications, Telepresence, Cross-functional Team..., SIP, Distributed Systems, Data Center, Telecommunications, Virtualization, Architecture, Technical Leadership, Integration, System Architecture, TCP/IP, Cisco Technologies, Ethernet, Embedded Systems, Strategy, Mobile Devices, H.323, Start-ups, IP, Go-to-market Strategy, Project Management, MPLS, Management, Solution Selling, Network Security, Business Alliances, Managed Services, Professional Services, Pre-sales, Strategic Partnerships, Software Development, IT Strategy, Security, IVR, Solution Architecture, Analytics, Switches, Telephony, Software Patents, Architectures
Education
Stanford University Graduate School of Business 2008 — 2008
Stanford Executive Program, Business
Stanford University 1978 — 1982
Ph.D., Adaptive Control
Stanford University 1978 — 1982
MS, Electrical Engineering
Stanford University 1978 — 1982
MS, Statistics
Sallie Mae 2010 - Present
Avaya 2007 - 2010
MBNA 2001 - 2006
Charles Schwab 2000 - 2001
Pandesic 1999 - 2000
Visa 1995 - 1999
JP Morgan 1985 - 1995
Skills
Software Development, SDLC, ITIL, Data Center, Vendor Management, IT Management, Enterprise Software, IT Strategy, Strategy, Project Management, Process Improvement, Servers, CRM, Networking, Disaster Recovery, Telecommunications, Project Planning, Unix, Security, Management, IT Operations, Call Centers, Information Technology, Start-ups, E-commerce, Service Delivery
Education
State University of New York College at Buffalo 1978 — 1981
MBA, Business
University of Ottawa January 2012 - Present
Avaya December 2009 - April 2010
Nortel Networks, BCM Product Group 2006 - December 2009
Nortel July 1998 - 2006
Nortel Networks June 1995 - July 1998
Bell Northern Research May 1994 - June 1995
BNR November 1991 - May 1994
Bell Northern Research June 1990 - November 1991
Skills
Networking, System Deployment, IP, DNS, VoIP, Testing, Unix, TCP/IP, Painting, Technical Writing
Education
University of Ottawa / Université d'Ottawa 2012 — 2015
Bachelor of Fine Arts (BFA) (in progress), Fine and Studio Arts
Algonquin College 2011 — 2012
Certificate Intro to Fine Arts, Fine Arts
Saint Lawrence College 1987 — 1990
Computer Engineering Technology, Computer Engineering
KPMG 2007 - Present
Avaya October 2000 - November 2007
Education
State University of New York College at Cortland
University of Florida
Master of Arts, Journalism and Communication
Praecom Consulting 2009 - Present
Ace Network Services August 2008 - July 2009
Avaya January 2008 - July 2008
Cross Telecom Corporation February 2006 - January 2008
Spectrum Resources Inc. January 1990 - December 2006
STL Inc September 2002 - August 2005
Avaya Inc. July 2000 - August 2002
WAN Technologies Inc June 1998 - July 2000
Monsanto Co July 1996 - May 1998
Consolidated Communications Inc. July 1992 - July 1996
Skills
Avaya, Cisco Technologies, Pre-sales, CCNA, Unified Communications, VoIP, Telecommunications, Telephony, SIP, Wireless, IP, Sales Engineering, Windows Server, System Deployment, Software Installation, CCNP, Computer Hardware, Network Design, Data Center, VPN, TCP/IP, Routers, Troubleshooting, Network Security, Professional Services, Virtualization, Routing, Network Engineering, Ethernet, WAN, Fiber Optics, Channel Partners, Switches, Network Administration, WiFi, Technical Support, Wireless Networking, MPLS, Video Conferencing, LAN-WAN, Frame Relay, Network Architecture, Hardware, Security, Call Centers, Broadband, Integration, Microwave, Networking, Firewalls
Education
St. Louis Community College 1982 — 1986
AAS EET
Saint Charles West 1979 — 1981
SendGrid April 2014 - Present
GHX July 2013 - March 2014
TruEffect February 2011 - June 2013
Wall Street On Demand July 2009 - February 2010
Quark June 2007 - May 2008
Intellectual Icebergs April 2003 - December 2007
Avaya February 2006 - November 2006
Magpie Telecom Insiders February 2005 - February 2006
Skills
Data Warehousing, Software Development, VoIP, Software Project..., XML, Agile Methodologies, Scrum, JavaScript, Software Architectural..., SQL, PL/SQL, SOA, C#, ASP.NET, Databases, .NET, MySQL, Linux, Subversion, Software Engineering, Unix, Cloud Computing, Web Services, Microsoft SQL Server, Design Patterns, Perl, Object Oriented Design, T-SQL, Oracle, REST, Tomcat, IIS, Software Design, Web Applications, Database Design, SDLC, Java Enterprise Edition, Visual Studio, PHP, HTML, OOP, SaaS, CSS, AJAX, Test Driven Development, Apache, JSON, Enterprise Software, Git, Web Development
Education
St. Louis Community College 1985 — 1994
Associates, Computer Science
ESPN January 2014 - Present
Avaya January 2011 - October 2013
Avaya 2002 - 2011
Lucent 1998 - 2001
AT&T Information Systems 1983 - 1991
Skills
Business Analysis, Business Process, Documentation, Integration, Vendor Management, Requirements Analysis, Small Project Management, Project Planning, User Acceptance Testing, Mercury Tools, Requirements Gathering, Requirement..., Functional Requirements, Project Management, SDLC, Software Documentation, Business Process..., Program Management, Strategy, Management, Analysis, Leadership, Outsourcing, Testing, Training, Forecasting, PMP, Telecommunications, Project Portfolio..., Business Intelligence, Business Planning, Business Requirements, PMO, CRM, IT Strategy, Quality Assurance, Networking, Security, Information Technology, ITIL, Service Delivery, Call Centers, Cloud Computing, Professional Services, Avaya, Cross-functional Team..., Solution Architecture, Unified Communications, Managed Services, Agile Methodologies
Education
State University of New York at Oswego
BA
Radware February 2014 - Present
Oracle June 2013 - February 2014
Acme Packet January 2012 - August 2013
Acme Packet April 2011 - December 2011
Avaya December 2009 - April 2011
Nortel November 2006 - December 2009
Nortel August 2004 - November 2006
Nortel January 2003 - August 2004
Nortel September 2000 - January 2003
CIBER July 1997 - September 2000
Skills
VoIP, Security, SIP, Unified Communications, Cisco Technologies, IP, Wireless, Network Architecture, Telecommunications, Routing, VPN, Networking, Network Security, Integration, System Deployment, TCP/IP, Wireless Networking, Enterprise Software, Professional Services, Sales Engineering, Avaya, Pre-sales, Ethernet, Telephony, Avaya Technologies, Lockpicking
Education
State University of New York College at Oswego 1991 — 1993
B.A., Information Systems
Immaculate Heart Central High School
Regents Diploma
Tibetan Kung Fu & Tai Chi
Jill Christensen International January 2009 - Present
Western Union August 2012 - March 2013
Avaya May 2004 - January 2009
Avaya July 2000 - May 2004
Lucent Technologies January 1996 - July 2000
AT&T September 1987 - January 1996
Skills
Business Transformation, Cross-functional Team..., Internal Communications, Employee Engagement, Internal Marketing, Change Management, Strategy, Media Relations, Marketing Communications, Leadership, Organizational Design, Corporate Communications, Editing, Project Management, CRM, Management, Executive Coaching, Program Management, Recruiting, Consulting, Public Speaking, Public Relations, Process Improvement, Coaching, Event Management, Human Resources, Newsletters, Organizational..., Personnel Management, Speech Writing, Crisis Communications
Education
State University of New York College at Cortland 1983 — 1987
Radio & TV Communications Major
Indeed.com 2015 - Present
The Advisory Board Company April 2013 - Present
Avaya January 2008 - April 2013
Avaya July 2006 - January 2008
United Space Alliance January 2003 - August 2005
Skills
Linux, Agile Methodologies, Java Enterprise Edition, Java, Software Development, Object Oriented Design, JUnit, Distributed Systems, Tomcat, Shell Scripting, Ant, PostgreSQL, Microsoft SQL Server, Build Automation, JBoss Application Server, Selenium Testing
Education
Stanford University 2013 — 2013
Graduate coursework in statistical modeling
University of Colorado at Boulder 2007 — 2012
M.E., Computer Science
The University of Texas at Austin 2001 — 2006
B.S., Computer Science
Frenchtown Borough Operations Manager, Field Medical ScienceKing PharmaceuticalsOctober 2009 - June 2011
Contractor 2006 - 2009
Telcordia Technologies December 2003 - July 2006
CAP Consulting December 2001 - November 2003
Avaya October 2000 - November 2001
Lucent Technologies August 1998 - September 2000
AT&T July 1980 - January 1996
Skills
Cross-functional Team..., Product Marketing, Product Management, Business Development, Product Launch, Program Management, Strategy, Management, Leadership, Telecommunications, Start-ups, Strategic Partnerships, Marketing Strategy, Marketing, Competitive Analysis, Sales Operations, Strategic Planning, Contract Negotiation
Education
National Cancer Registrars Association
Certificate in Cancer Registry Management (in progress)
Stevens Institute of Technology
Fairleigh Dickinson University-Florham Campus 1996 — 1998
MBA
Fairleigh Dickinson University-Florham Campus 1994 — 1996
BS
Taylor Business Institute 1979 — 1980
Secretarial Science
Avaya June 2015 - Present
NetApp October 2012 - June 2015
NetApp May 2011 - October 2012
Logicalis, Inc. December 2009 - May 2011
Black Box Network Services, Inc. December 2006 - December 2009
Cisco Systems, Inc. June 1999 - December 2006
NEC September 1991 - June 1999
Skills
Data Center, Unified Communications, Managed Services, Enterprise Software, Solution Selling, Virtualization, Professional Services, Storage, Cloud Computing, Cisco Technologies, Management, VoIP, WAN, Integration, Security, New Business Development, Telephony, Disaster Recovery, Telepresence, Networking, IP, SaaS, MPLS, Virtual Collaboration
Education
VMWare Professional Certification 2010 — 2010
VSP4
State University of New York at Buffalo - School of Management 1990 — 1992
BS, Management, Marketing & Information Systems
Avnet HealthPath University
Certificate
Cisco Professional Certification
CSE
JPhillips Consulting March 2014 - Present
VoltDelta September 2013 - March 2014
Performance Technology Partners June 2012 - September 2013
Avaya December 2009 - June 2012
Verizon Business December 2008 - December 2009
Nuance 2003 - November 2008
Avaya July 1998 - October 2003
PGi October 1989 - July 1998
Skills
Cloud based solution..., Go-to-market Strategy, Account Management, Call Center, Sales Enablement, CTI, Sales Process, Channel Partners, Partner Management, Sales Management, Business Alliances, Strategic Partnerships, New Business Development, Product Management, SIP, Product Marketing, Hosted Services, Channel Sales, Solution Selling, Cloud Computing, Sales Operations, Start-ups, CRM, Selling, Business Development, Call Centers, Sales, Strategy, B2B, Mobile Devices, Integration, Networking, Business Intelligence, Management, ACD, Workforce Management, Software Industry, Cisco Technologies, Genesys, Consulting, Analytics, Professional Services, Unified Communications, Direct Sales, SaaS, Managed Services, Telecommunications, VoIP, Enterprise Software, IVR
Education
St. Petersburg College
Star2Star Communications, LLC March 2014 - October 2014
Argentine Landscape & Design January 2014 - March 2014
American Express July 2011 - December 2013
Avaya December 2007 - December 2009
Avaya July 2006 - December 2008
Skills
Financial Analysis, Lotus Notes, Vendor Management, Access, Microsoft Excel, Visio, PowerPoint, Process Improvement, Office Management, Program Management, Invoicing, Travel Arrangements, SharePoint, Accounts Receivable, Accounts Payable, Microsoft Word, Outlook, Resource Allocation, General Ledger, Access Database, Relational Databases, System Administration, Operating Budgets, Ariba, Financial Audits, Microsoft Access, Operational Analysis, Budget Forecasts, Visual Basic, SOX Compliancy, Great Plains Software, Management, Ariba Procurement, Process Analysis
Education
St. Petersburg College 2013 — 2014
Associate of Arts (A.A.)
Darton College 1998 — 2010
Catholic Health Initiatives December 2008 - Present
Avaya July 2007 - November 2008
Qwest Communications November 1998 - July 2007
Skills
Project Management, Content Development, Process Improvement, Vendor Management, PMP, PMO, Program Management, Cross-functional Team..., Change Management, Business Analysis, Project Portfolio..., Certified Project..., Business Process..., Resource Management, SDLC, Requirements Gathering, Strategy, Software Documentation
Education
Universtiy of Northern Colorado
Bachelor's Degree
St. John's College (NM)
Avaya September 1999 - September 2001
Alcatel-Lucent September 1997 - September 1999
Skills
Sales Operations, Wireless, Managed Services, Management, Solution Selling, Cross-functional Team..., Team Leadership, Outside Sales, Type 1 Diabetes...
Education
University of California, Berkeley 2015 — 2016
Clinical Research Certification, Clincal Research
State University of New York College at Oneonta 1986 — 1990
BS Urban Planning, Geographic Information Science and Cartography
Avaya May 1985 - Present
United States Department of Defense June 1981 - May 1985
Skills
Cisco Technologies, Avaya, Unified Communications, Telephony, Networking, H.323, Ethernet, SIP, Avaya Technologies, IP, System Administration, Professional Services, Telecommunications, VoIP, ISDN, Solution Selling, Wireless
Education
Stevens Institute of Technology 1981 — 1987
Master of Science in Computer Science, 3.8 GPA
World Wide Technology October 2014 - Present
Cisco Systems August 1999 - September 2014
Cisco Systems 2009 - 2012
Cisco Systems April 2006 - July 2010
Avaya 1992 - 1999
Skills
Solution Selling, Managed Services, Data Center, Team Leadership, Cloud Computing, Cisco Technologies, Unified Communications, VoIP, Enterprise Software, Storage, MPLS, Virtualization, SaaS, Channel Partners, Professional Services
Education
St. Cloud State University 1988 — 1992
Avaya March 2012 - Present
ISO 2000 - February 2012
Blue Cross Blue Shield of South Carolina 1998 - 2000
Skills
Agile Methodologies, SDLC, Agile Project Management, PMO, Requirements Analysis, PMP, Vendor Management, Software Project..., Program Management, Project Portfolio..., Business Analysis, Business Requirements, Scrum, Business Process..., Mainframe, Process Improvement, Requirements Gathering, IT Strategy
Education
Stevens Institute of Technology 2004 — 2006
Master Degree
Various Enterprises November 2014 - Present
Corning Incorporated 2015 - 2015
Corning Incorporated 2015 - 2015
Senior Care Company January 2013 - November 2014
ProcureCon February 2014 - February 2014
Consultant 2010 - 2013
ARRIS 2011 - 2012
Avaya 2010 - 2010
MillerCoors September 2007 - 2010
MillerCoors 2007 - 2010
Skills
Management, Procurement, Vendor Management, Databases, Change Management, Program Management, Cross-functional Team..., Process Improvement, Strategic Planning, Project Management, Team Leadership, Business Analysis, Teamwork, Business Process..., Requirements Analysis, Business Strategy, Software Documentation, Business Intelligence, Team Building, Purchasing, PMO, PMP, Project Planning, SharePoint, IT Strategy, IT Operations, Budgeting & Forecasting, Wireless Networking, Enterprise Architecture, Strategic Negotiations, Six Sigma Black Belt, Leadership, Enterprise Software, CRM, Servers, Integration, SaaS, Strategy, Agile & Waterfall..., SDLC, Business Transformation, Business Process, Customer Service, Six Sigma, Time Management, Training, Consulting, Analysis, Information Technology
Education
State University of New York College at Buffalo 1982 — 1986
BA, Social Science International Studies
Avaya June 2014 - March 2015
Hewlett-Packard March 2010 - August 2012
Self Employed 2002 - July 2010
Electronic Data Systems August 1985 - November 2001
Electronic Data Systems 1997 - 2001
Electronic Data Systems 1985 - 2001
Skills
Coaching, Compensation Planning, Corporate Communications, Communications Planning, Integrated Marketing, Project Management, Employee Engagement, Team Building, Business Relationship..., Executive-level..., Executive Counsel, Key Message Development, Strategic..., Program Management, Internal Communications, Strategic Communications, Leadership Development, Advertising, Content Development, Talent Management, Employee Training, Management, Human Resources, Personnel Management, Marketing Communications, Strategy, Leadership
Education
Stephen F. Austin State University 1978 — 1982
BA, Communication, Finance
Stephen F. Austin State University
BA, Communications
AT&T December 2008 - Present
Avaya 2000 - December 2008
Lucent Technologies 1999 - 2000
Lucent Technologies 1997 - 1999
AT&T 1990 - 1997
NAVAIR June 1986 - August 1989
Skills
C++, Boost C++, Perl, Linux, MySQL, AJAX, Java, SNMP, UML, H.248, Wireshark, Embedded Software, Embedded Systems, Unix, TCP/IP, Distributed Systems, Big Data, InfoSphere, C++11, STL, Python, Linux Security, LAMP, SQL, AngularJS, jQuery, JavaScript, Neo4j, IBM InfoSphere, Google App Engine, HTML 5, CSS3, Apache, TCL, FreeBSD, ASN.1, Multithreading
Education
Stevens Institute of Technology 1991 — 1992
MS
Stevens Institute of Technology 1986 — 1990
BE
Intellectual Ventures December 2014 - Present
Carlson Caspers September 2006 - December 2014
University of Minnesota Law School August 2008 - April 2010
Morgan, Lewis & Bockius LLP June 2005 - August 2005
Morgan & Finnegan July 2004 - August 2004
Torys LLP May 2004 - July 2004
Morgan & Finnegan July 2001 - August 2003
Avaya July 2000 - June 2001
Skills
Intellectual Property, Patents, Trade Secrets, Criminal Law, Motions, Dispute, Patent Litigation, Patent Prosecution, Litigation, Trademarks, Legal Research, Legal Writing, Patentability, Licensing, Civil Litigation, Commercial Litigation, Appeals, Trademark Infringement, Analysis, Medical Devices
Education
University of Pennsylvania Law School 2003 — 2006
JD, Law
Stevens Institute of Technology 1996 — 2000
BEng, Computer Engineering
Avaya June 2015 - Present
Arrow S3 January 2011 - May 2015
Verizon Business May 2006 - January 2011
N'compass September 2005 - April 2006
Black Box Network Services January 2004 - September 2005
Williams Communications January 1994 - April 2000
Various Companies January 1980 - December 1993
Skills
Unified Communications, Avaya, Contact Centers, Pre-sales, Cloud Computing, Direct Sales, Unified Messaging, Sales Engineering, Telephony, VoIP, SIP, MPLS, Video, IP, SIP Trunking, Information Technology, ISDN, VMware, Managed Services, Telecommunications..., ACD, Strategic Planning, Cloud Applications, Virtualization, Software Solution..., Microsoft Technologies, Lync, IVR, LAN-WAN, CTI, Professional Services, WAN, Ethernet, Data Center, Telecommunications, Video Conferencing, Consulting, Technical Architecture, Business Strategy, Business Planning, Business Intelligence, Avaya Technologies, Wireless, Solution Selling, Call Centers, Channel Partners, Sales
Education
St. Cloud State University
Avaya August 2015 - Present
Infrax Systems October 2009 - Present
UNIFY Inc March 2015 - August 2015
Unify (formerly Siemens Enterprise Communications) February 2012 - February 2015
Infrax Systems October 2009 - February 2012
GoVertical Communications December 2005 - October 2009
Progress Telecom August 2004 - November 2005
Progress Telecom June 2002 - August 2004
Williams Communications/Wiltel February 1994 - March 2002
Intecom, Inc June 1991 - February 1994
Skills
Telecommunications, Smart Grid, VoIP, Unified Communications, Smart Metering, Sales Management, Executive Management, Management Consulting, Global Operations, Global Business..., Asset Management, Data Communication, Fiber Optics, Construction Management, Direct Sales, Wireless, Mergers & Acquisitions, Strategy, Managed Services, Start-ups, Asset Managment, Strategic Planning, Leadership, Account Management, Sales Process, Business Development, Data Transfer, Outsourcing, Enterprise Software, Recruiting, Security, SaaS, Professional Services, Sales, Product Management, Cloud Computing, Strategic Partnerships, IP, Data Center, Solution Selling, Selling, Networking, Product Marketing, Channel Partners, Go-to-market Strategy, Business Alliances, Contract Negotiation, Salesforce.com, Marketing, Management
Education
University at Albany, SUNY 1980 — 1981
BA, Political Science, Education
State University of New York College at Plattsburgh 1977 — 1980
Bachelor of Arts (B.A.), Political Science, Education
Farmingdale HS 1975 — 1978
Ruckus Wireless 2006 - Present
Juniper Networks 2004 - 2006
Avaya 1998 - 2002
Education
Stanford University Graduate School of Business 2002 — 2004
MBA
Tel Aviv University
B.A., Computer Science & Economics
Tel Aviv University
LL.B., Law
Honeywell Aerospace June 2014 - Present
Wind River 2013 - 2014
Avaya December 2009 - September 2013
Nortel Networks August 2008 - December 2009
Nortel November 2002 - December 2009
Skills
Microsoft Windows..., Microsoft XP, 7, Linux Server (Ubuntu,..., Solaris 8/9/10, Agile Methodolgy, Agile & Waterfall..., ClearCase UCM, Git, Subversion, Atlassian JIRA, Bamboo, Hudson / Jenkins, Nexus, Sonar, Confluence, Crucible / Fisheye, Perl Script, HTML, PHP, Batch scripting, Unix Shell Scripting, Oracle DB, PostgreSQL
Education
St. Francis Xavier University 1989 — 1993
BSc., Math Biology
Health Strategies Group April 2014 - Present
Health Strategies Group May 2009 - September 2014
General Partnership May 2008 - May 2009
Avaya September 2002 - May 2008
Skills
Customer Insight, Strategy, Cross-functional Team..., Competitive Analysis, Business Development, B2B, Marketing Research, Product Innovation, Marketing Strategy, Project Planning, Strategic Business..., Strategic Thinking, Business Process..., Solution Development, Analysis, Strategic Partnerships, Concept Development, Service Portfolio..., Product Development, Development of..., Sales Operations, Strategic Planning, Business Strategy..., Thought Leadership, Due Diligence, Mergers & Acquisitions, Joint Ventures, Professional Services, Cloud Computing, Business Strategy, Product Management, Program Implementation, Non-profit Leadership
Education
Saint John's University - Peter J. Tobin College of Business
BS, Management
Stevens Institute of Technology
Masters Certificate, Project Management
Probus Test Systems, Inc. October 2012 - Present
Orion Systems Integrators, Inc. July 2011 - October 2012
Rutgers University 2009 - 2011
St. Rose of Lima Elementary School 2009 - 2011
Brookdale Community College 2007 - 2011
Avaya October 2000 - January 2007
Skills
Embedded Systems, SIP, C++, C, Perl, Firmware, Debugging, Communication Systems, ClearQuest, ClearCase, Visual C++, Software Development, Embedded Software, Unix
Education
Stanford University 1986 — 1987
M.S., Mechanical Engineering
University of Notre Dame 1982 — 1986
B.S., Mechanical Engineering
Avaya December 2009 - Present
Nortel May 2003 - December 2009
Nortel Networks January 2001 - May 2003
Periphonics May 1996 - January 2000
Paychex 1993 - 1996
Skills
Database Design, Professional Services, Telephony, Unix, Solaris, Database Administration, Telecommunications, CTI, IVR, SIP, Software Project..., SS7, Product Management, Oracle Enterprise..., Oracle RAC, Oracle SQL, Avaya Aura, Software Solution..., Unified Communications, Avaya, MySQL, Red Hat Linux, SQL, Solution Architecture, Oracle, Software Development, Managed Services, Wireless, Pre-sales, Cloud Computing
Education
Saint John Fisher College
Bachelor of Science (BS), Computer Science
Voice & Data Networks, Inc. August 2001 - Present
Avaya January 2000 - August 2001
Lucent Technologies January 1995 - January 2000
Skills
Avaya, Telephony, Unified Communications, VoIP, SIP, IP, Contact Centers, IVR, Switches, Unified Messaging, Managed Services, Video Conferencing, Call Centers, MPLS, Telecommunications, WAN, Solution Selling, Wireless, Cisco Technologies, Professional Services, SIP Trunking, Cloud Computing, CTI, Channel Partners, Data Center, ACD, Network Design, Direct Sales, Wireless Networking, Voice Mail, Co-location, Ethernet, ISDN, Sales Engineering, Avaya IP Telephony, Hosted Services, Selling, Cabling, LAN-WAN, Networking, T1, Salesforce.com, Cisco Call Manager, Sales Process, H.323, IP PBX, TDM, PRI
Education
St. Cloud State University
University of Minnesota-Twin Cities
Avaya August 2009 - Present
NEC Corporation of America December 2008 - August 2009
Intuit January 2008 - May 2008
Borealis Consulting April 2003 - December 2007
Hewlett Packard February 1988 - May 2003
Hewlett-Packard 1988 - 2003
Information Management International September 1979 - June 1984
Skills
SaaS, Product Marketing, Competitive Analysis, Go-to-market Strategy, Management, Strategy, Marketing Strategy, Business Development, Cross-functional Team..., Enterprise Software, Demand Generation, Product Development, Integrated Marketing, Web Analytics, Product Management, Vendor Management, Marketing Communications, Marketing, Cloud Computing, Multi-channel Marketing, Program Management, Channel, Strategic Planning, Business Alliances, Sales Enablement
Education
Stanford University Graduate School of Business 1984 — 1986
MBA, Business
University of California, Santa Cruz 1975 — 1979
BA, Economics
Rio Linda High School
West Valley College
Avaya 2013 - Present
Avaya 2011 - Present
Avaya 2009 - 2011
Avaya 2008 - 2009
Avaya 2005 - 2008
Avaya 2000 - 2004
Lucent Technolgies 1996 - 2000
Skills
Telecommunications, Product Development, Testing, Unified Communications, VoIP, Avaya, Telephony, Integration, Sales Enablement, TCP/IP, Ethernet, Software Development, CTI, Program Management, Switches, Systems Engineering, Agile Methodologies, ClearCase, Wireless, Scrum, SIP, PMP, Cross-functional Team..., Product Management, Project Portfolio..., Mobile Devices, Embedded Systems, IP, Project Management, QoS, Vendor Management, Pre-sales, Requirements Analysis, Go-to-market Strategy, Managed Services, SDLC, Product Lifecycle..., WAN, Call Center, Outsourcing, IVR, Cloud Computing, SNMP, PMO, Contact Centers, LAN-WAN, Software Project..., Video Conferencing, Process Improvement, System Architecture
Education
Stevens Institute of Technology 1980 — 1981
Master of Engineering - Mechanical, Mechanical Engineering
Stevens Institute of Technology 1974 — 1978
Bachelor of Engineering with Honor, Mechanical Engineering
Stevens Institute of Technology
Certificate in Project Management, Project Management
PM Telco 2006 - Present
Robbins Gioia, Inc 2001 - Present
Avaya 1995 - 2001
Lucent Technologies 1996 - 1998
Skills
Telecommunications, Unified Communications, Avaya, VoIP, Telephony, Professional Services, Managed Services, Strategic Planning, IP, SIP, Process Improvement, Vendor Management, Wireless, Call Centers, Solution Selling, Direct Sales
Education
University of Oklahoma - Price College of Business 1972 — 1975
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Stanford Graduate School of Business
Avaya August 2011 - Present
CELANESE INTERNATIONAL February 2010 - June 2011
SIEMENS ENERGY & AUTOMATION August 2008 - January 2010
Ericsson July 2007 - July 2008
Nokia October 1998 - April 2006
Skills
Program Management, Outlook, Management, Customer Service, Telecommunications, Microsoft Excel, Project Management, Vendor Management, Administrative..., Marketing Communications, SAP
Education
Stark State College of Technology 1984 — 1986
Associate's degree, Administrative Assistant and Secretarial Science, General
Avaya January 2005 - October 2011
Avaya/Lucent/AT&T 1996 - 2002
Education
Stevens Institute of Technology 1982 — 1984
Masters, Applied Psychology (Mgmnt Science)
Avaya September 2001 - Present
Lucent Technologies November 2000 - November 2001
Lucent Technologies September 1995 - December 1999
AT&T November 1992 - August 1995
Datamatics Ltd March 1989 - July 1992
Skills
Embedded Systems, Technical Support, Training, IP, Technical Leadership, Telecommunications, VoIP, TCP/IP
Education
University of Mumbai 1984 — 1988
St. Xaviers College 1982 — 1984
Bachelor of Engineering (BE), Electrical and Electronics Engineering
St. Marys High School 1972 — 1982
High School
free lance 2001 - Present
Avaya 1998 - 2001
Lucent Technologies 1994 - 1998
Skills
VoIP, Telecommunications, Wireless, SIP, Telephony, Unified Communications, Product Management, IP, Integration, Avaya, CTI, IVR, Cross-functional Team..., TCP/IP, ISDN, Systems Engineering, Program Management, Vendor Management, Unix, Cloud Computing, System Deployment, Testing
Education
Stanford University
MSEE
Tufts University
BSEE, Summa cum laude
Avaya February 2012 - Present
Avaya Government Solutions July 2011 - March 2012
AVAYA, INC February 2004 - October 2011
NCO FINANCIAL SYSTEMS, INC October 2003 - February 2004
NCO Financial Systems, Inc. July 2001 - October 2003
RIVER ISLE ASSOCIATES INC January 1994 - January 2001
Skills
ACIS - Proactive Contact, Avaya, Call Center, Scheduling, Coaching, Disaster Recovery, Mentoring, Organizational..., Problem Solving, Customer Relations, Business Analysis, Process Improvement, Strategic Planning, Change Management, Business Process, IVR, Quality Assurance, Triage, Leading Change, Proactive self-starter, High Availability, Call Centers, Customer Service, Troubleshooting, VoIP, Data Center, Technical Support, Project Management, Analysis, Leadership, Training, Vendor Management, Team Management, Testing, Telecommunications, Customer Satisfaction, Unified Communications
Education
State University of New York at Buffalo - School of Management 2008 — 2010
MBA, Business
State University of New York College at Buffalo 1999 — 2001
Bachelor of Science, Health
Niagara County Community College · 1996 — 1999
Associate of Applied Science, Liberal Arts
Intel Corporation January 2015 - Present
Intel Corporation September 2013 - Present
Avaya January 2011 - September 2013
Avaya March 2009 - December 2010
Avaya 2001 - 2009
Lucent Technologies 1996 - 2000
AT&T Bell Laboratories 1985 - 1996
Skills
IP, Unified Communications, VoIP, SIP, Telecommunications, Pre-sales, Wireless, PMP, Telephony, Agile Methodologies, Product Lifecycle..., Program Management, Vendor Management, Product Management, Integration, Outsourcing Management, Product Development, Management, Outsourcing, Cloud Computing, Software Development, Project Management, Mobile Devices, Embedded Systems, Cross-functional Team..., Project Portfolio..., Requirements Analysis, Business Analysis, Managed Services, Unix, Avaya, Engineering, Scrum, TCP/IP, Leadership, Continuous Improvement, Software Project..., Network Design, IVR, Agile Project Management, Service Delivery, Solution Architecture, Manufacturing, SDLC, Testing, CTI, Enterprise Software, System Deployment, H.323, MPLS
Education
Stevens Institute of Technology 1985 — 1987
Master of Engineering (MEng)
Stevens Institute of Technology 1981 — 1985
BE, Mechanical
Avaya April 2007 - June 2012
Skills
Telecommunications, Avaya, Telephony, ISDN
Education
State University of New York College at Oswego 1975 — 1975
Presidio August 2012 - Present
Hewlett-Packard November 2011 - August 2012
Avaya May 2011 - November 2011
RSA The Security Division of EMC April 2010 - April 2011
Nortel Networks November 2006 - April 2010
XO Communications July 2005 - November 2006
UUNET December 1999 - June 2004
Electronic Data Systems April 1998 - December 1999
Yokogawa April 1995 - April 1998
Skills
VoIP, Solution Selling, Unified Communications, Managed Services, Cisco Technologies, Cloud Computing, Data Center, Enterprise Software, IP, Management, Sales, Account Management, Avaya, Channel Partners, Professional Services, SaaS, Telecommunications
Education
Stevens Institute of Technology 1986 — 1990
BEEE, Electrical Engineering
Arrow Enterprise Computing Solutions S3 an Arrow Company February 2010 - August 2012
Hilltop Technologies, LLC October 2001 - January 2010
Avaya January 1983 - September 2001
At&T/Lucent 1996 - 2001
Skills
Telecommunications, VoIP, Unified Communications, Wireless, Call Center, Avaya, Data Center, Solution Selling
Education
State University of New York College at Buffalo 1980 — 1983
Arrow Systems Integration January 2015 - Present
Arrow S3 January 2012 - December 2014
Arrow S3 April 2008 - December 2011
Cross Telecom August 2005 - April 2008
National Grid January 2003 - August 2005
Avaya January 2001 - January 2003
Welch Allyn February 1985 - January 2001
Skills
Avaya, APDS - Unified..., APDS - Avaya Data..., VoIP, SIP, SIP Trunking, Contact Center, UC, Mobility Solutions, Unified Messaging, Unified Communications, Solution Architecture, Contact Centers, Telecommunications, Solution Selling, Sales Engineering, Pre-sales, Managed Services, IVR, Direct Sales, ACD, Enterprise Software, CTI, Solutions Marketing, TDM, Hosted Services, Call Logging, Leadership, Professional Services, Telephony, IP PBX, Wireless, WAN, T1, Channel Partners, ISDN, Video Conferencing, Networking, Cisco Technologies, IP, Call Centers, Network Architecture, Data Center, H.323, Cloud Computing, SaaS, Voice Mail, Switches, MPLS, LAN-WAN
Education
Syracuse University 1987 — 1992
State University of New York College at Potsdam 1980 — 1984
Bachelor of Arts, Computer Science
Cox AutoTrader April 2007 - Present
Avaya October 1999 - April 2007
Education
Stetson University 1988 — 1989
JPMorgan Chase & Co. December 2013 - Present
JPMorgan Chase & Co. November 2012 - December 2013
PharmaNet/i3 May 2011 - November 2012
inVentiv Clinical Solutions May 2008 - April 2011
inVentiv Clinical Solutions May 2007 - April 2008
inVentiv Clinical Solutions February 2004 - May 2007
Computer Sciences Corporation December 2001 - August 2002
Internosis @ Pfizer April 2000 - November 2001
Avaya January 1999 - March 2000
Vanstar / Inacom August 1997 - December 1998
Skills
SharePoint 2010, MOSS 2007, WSS 3.0, SharePoint, SharePoint Designer, InfoPath, MS Project, Business Analysis, Process Improvement, Technical Writing, Requirements Gathering, Requirement..., Computer System..., Active Directory, Windows Server, Troubleshooting, SDLC, Change Management, Microsoft Office..., ITIL, Project Management, Infrastructure, Root Cause Analysis, MCSE 2003, Requirements Analysis, Integration, Vendor Management, IIS, Software Documentation, Analysis, Leadership, Enterprise Software, Visio, Management, Disaster Recovery, IT Management, Information Technology, Technical Support, System Deployment, Training, Databases, System Administration, Microsoft Exchange, Business Process, Microsoft SQL Server, Citrix, Data Center, Governance, Virtualization, VMware ESX
Education
Stevens Institute of Technology 1994 — 1996
Civil Engineering / Mechanical Engineering
Christian Brothers Academy (Lincroft, NJ) 1990 — 1994
High School
MasterCard May 2008 - Present
Avaya August 1999 - May 2008
AT&T May 1985 - August 1999
Education
St. Louis Community College 2005 — 2007
Associate, Arts
Avaya 2010 - Present
Nortel August 2000 - December 2009
Periphonics Corporation 1998 - 1999
Periphonics Corporation 1995 - 1998
Periphonics Corporation 1987 - 1995
Skills
IVR, CTI
Education
State University of New York College at Potsdam 1976 — 1980
B.A, Communications/Music Technology
independent May 2013 - Present
at&t February 2009 - August 2011
Avaya 2001 - 2008
Lucent Technologies 1980 - 2001
Skills
SIP, Telecommunications
Education
Stevens Institute of Technology
MS, Computer Science
Intercontinental Exchange, Inc. June 2011 - Present
Markit July 2010 - June 2011
Susquehanna International Group June 2008 - June 2010
Gravitas Technology September 2007 - June 2008
Avaya July 2007 - August 2007
Skills
Application Packaging, Windows 7 Deployment, Operating Systems, Blackberry Enterprise..., Active Directory, TCP/IP, DHCP, Windows Server 2003, Windows Server, Windows Server 2008, DNS, Change Management, Vendor Management, ITIL, Servers, Wise Packaging Studio, VBScript, Powershell, Altiris Deployment..., Altiris Client..., Barracuda Spam Firewall, Forefront, WAIK, Windows System..., Windows 7 Migration, Windows 7, Symantec Endpoint..., Mac OS X, Ubuntu, Ghost Imaging, Security Patch..., Microsoft Exchange, VMware View, Windows, Altiris, Data Center, vSphere, PXE, Autonomy Digital Safe, MDT, Sysprep, Symantec Backup, Change Control, Project Management, XP, CA Spectrum, System Administration, WinPE, Asset Management, Bloomberg Software
Education
Stevens Institute of Technology 2006 — 2008
MS, MIS
Visvesvaraya Technological University 2001 — 2005
Bachelor of Engineering, Electronics & Communications
Holy Cross High School
Avaya October 2000 - Present
Lucent Technologies September 1996 - September 2000
AT&T 1986 - 1996
Education
Stevens Institute of Technology 1982 — 1986
BE, MS/CS, Electrical Engineering/Computer Science
DJJ Technologies 2006 - Present
Avaya January 2004 - October 2006
Expanets 2000 - 2003
Skills
Avaya, Managed Services, VoIP, SIP Trunking, Telephony, Unified Communications, T1, Channel, SIP, Call Centers, Data Center, IP, Video Conferencing, Solution Selling, Telecommunications, Messaging, MPLS, Professional Services, Cloud Computing, WAN, Unified Messaging, Direct Sales, Contact Centers, LAN-WAN, Cisco Technologies, Co-location
Education
State University of New York College at Cortland 1978 — 1982
BA, English
Avaya 2012 - 2012
Chubb & Son 1996 - 2011
Sea-Land Service, Inc 1990 - 1995
Skills
MS Project, SDLC, Change Management, Vendor Management, Risk Management, Project Management, Leadership, IT Strategy, Software Development, Resource Management, Business Analysis, Project Planning, Strategy, Visio, Budgets, PMO, Training, CRM, Requirements Gathering
Education
Stevens Institute of Technology
Master of Science - Information Systems
The Chubb Institute
Diploma, Computer Programming
The College of New Jersey
Bachelor of Science, Health Education, Minor: Psychology
Valpak of Greater Charleston August 2012 - Present
Mack Marketing Consulting March 2009 - Present
Avaya January 2007 - September 2009
Image Solutions, Inc. October 2002 - January 2006
AT&T 1977 - 2002
Skills
Business Development, Cross-functional Team..., Product Management, Marketing, Channel Partners, Marketing Strategy, SaaS, Strategic Partnerships, Project Management, Enterprise Software, Solution Selling, Cloud Computing, Salesforce.com, Telecommunications, Product Marketing, Business Analysis, Analytics, Business Planning, Process Management, Business Process..., Customer Insight, Customer Oriented, Technology, Pharmaceutical Industry, Team Leadership, Microsoft Excel, Microsoft Word, Microsoft Office, Technology Management
Education
Stevens Institute of Technology 2000 — 2002
Master of Science (MS), Technology Management, 4.0
Western Kentucky University
Bachelor of Science (BS), Business Administration
Avaya January 2012 - Present
Seagate Technology 2006 - January 2012
Seagate Technology 1998 - 2005
Digital Equipment Corporation July 1994 - March 1998
Booz Allen Hamilton July 1989 - June 1994
Skills
EHS, Six Sigma, Cross-functional Team..., DMAIC, Lean Manufacturing, Process Improvement, Operational Excellence, Quality Management, SPC, Continuous Improvement, Quality System, Program Management, Manufacturing, FMEA, Business Process..., Leadership, Testing, Strategic Planning, Team Leadership, Engineering Management, Business Strategy, Root Cause Analysis, Strategy
Education
Georgia Institute of Technology - Georgia Tech College of Management 1987 — 1989
MBA
State University of New York College at Buffalo 1982 — 1987
BS, Chemical Enginnering
Avaya 2000 - September 2013
Skills
RFP, Software Licensing, Contract Negotiation, Managed Services, Professional Services
Education
International Association for Contract and Commercial Management (IACCM)
Certification Level, Certified Member
Stevens Institute of Technology
MS, Management
Stevens Institute of Technology
Masters Certification, Project Management
University of Maryland University College
BS, Technology Management
CHRISTUS Health August 2014 - Present
Cook Children's Health Care System April 2013 - May 2014
Lovelace Health Plan March 2012 - September 2012
UNM Hospitals May 2004 - March 2012
UNM Hospitals April 2004 - April 2006
International Project September 2001 - March 2004
Avaya September 2001 - September 2002
Lucent Technologies February 1998 - September 2001
Lutheran Laymen's League of USA February 1997 - February 1998
RR Donnelley April 1993 - January 1997
Skills
Financial Analysis, Accounting, Contract Negotiation, Telecommunications, Strategic Planning, Digital Photography, International Business, Project Management, Visio, Marketing Management, Interpreter and..., Philantrophy, Process Improvement, Program Management, Integration, Leadership, Management, Change Management, Cross-functional Team..., Healthcare, Strategy, Project Planning
Education
Tampa College (currently Everest University) 1991 — 1993
MBA, Business Administration
Universidad Interamericana de Puerto Rico (UIPR) 1985 — 1990
BBA,, Business Administration and Marketing
Universidad Interamericana de Puerto Rico (UIPR) 1985 — 1990
BA, Fine Arts
Stevens Institute of Technology 1999 — 2001
Master Certification in Project Management, Project Management
Villanova University 2011 — 2011
Non Degree - Professional Certification, Advance Strategic Project Management
Siemens June 2010 - Present
Bes-Tech, Inc March 2007 - March 2010
Avaya December 1986 - July 2001
Education
State University of New York College at Cortland
BS, Psychology
Kinaxis May 2013 - Present
The Ottawa Hospital November 2012 - May 2013
Avaya December 2010 - November 2012
Nortel September 2006 - December 2010
Skills
SIP, Java, VoIP, TCP/IP, Subversion, SOAP, Linux, Telecommunications, Agile, Software Development, SSL, SOA, J2EE, REST, UML, EJB, Web Services, XML, C#, Call Processing, Web Applications, SQL, MySQL, Eclipse, Software Design, UDP, RTP, Java Enterprise Edition, Agile Methodologies, Scrum, C++, ClearCase, Object Oriented Design, Unix, Shell Scripting, Software Engineering, SNMP, JUnit, Perl, Hibernate, JBoss Application Server, Android, Distributed Systems, Test Automation, Maven, OOP, System Architecture, JDBC
Education
St. Francis Xavier University
Meridian IT 2009 - Present
Avaya August 2002 - April 2009
AT&T August 1990 - August 2002
Skills
Sales, VoIP, Sales Operations, Selling, Unified Communications, IVR, Avaya, Telecommunications, Managed Services, Solution Selling, Telephony, SIP, IP, Direct Sales, Contact Centers, Call Centers, Wireless, Professional Services, Channel Partners, Customer Satisfaction
Education
State University of New York College at Oswego 1983 — 1987
BS, Business Admin
Solvay High
Solvay High
Philips Health Systems June 2015 - Present
Avaya January 2010 - May 2015
Nortel Networks January 2002 - January 2010
Nortel Networks January 1997 - January 2002
Nortel Networks January 1992 - January 1997
Nortel Networks January 1989 - January 1992
Nortel Networks June 1985 - January 1989
Skills
Wireless, Telecommunications, VoIP, PMP, Unified Communications, IP, Vendor Management, SIP, Integration, Program Management, PMO, Managed Services, Optical Fiber, Project Management, Management
Education
State University of New York College of Agriculture and Technology at Cobleskill 1979 — 1981
AAS, Management
Nassau County April 2006 - Present
Avaya October 2000 - July 2001
Lucent Technologies October 1996 - September 2000
AT&T March 1992 - September 1996
AT&T/AT&TIS/New York Telephone 1967 - 1996
Skills
Sales, Selling, Telecommunications
Education
St. John's University, The Peter J. Tobin College of Business 1973 — 1980
MBA, Executive Mangement
St. Francis College 1965 — 1971
BA, Social Studies, Education
WIndstream 2013 - 2014
Avaya October 2000 - April 2009
Lucent Technologies November 1998 - October 2000
Skills
Cisco Technologies, WAN, Routers, VoIP, Routing
Education
University of South Florida 2007 — 2009
Environmental Science
St. Petersburg College 2001 — 2007
A/A, general Associates degree
CH2M HILL April 2012 - Present
Avaya March 1989 - April 2011
Octel Communications 1993 - 1997
Compass Technology 1989 - 1993
Skills
SIP, H.323, Unified Communications, Unified Messaging, CTI, Speech Recognition, IVR, Telephony, Voice Mail, VoIP, Sales Engineering, Avaya, Telecommunications, Wireless, IP, Cross-functional Team..., Team Management
Education
State College of Florida-Manatee-Sarasota 1981 — 1984
AS, Computer Engineering
Lightpath August 2011 - Present
Canon USA June 2010 - August 2011
Avaya 2009 - April 2010
Nortel Networks 2005 - December 2009
Nortel Networks 2000 - 2005
Periphonics Corporation 1996 - 2000
The Guardian Life Insurance Company of America 1988 - 1990
Skills
Scrum, Java Enterprise Edition, Agile Methodologies, AJAX
Education
St. Joseph's College 2005 — 2008
BS, Computer Information Systems
Avaya May 2015 - Present
Microsoft July 2012 - May 2015
Lenovo February 2008 - July 2012
Sun Microsystems July 2006 - January 2008
eLinear Solutions, Inc January 2005 - July 2006
Valerent May 2001 - December 2005
Siemens Business Services Computer Corporation March 1999 - May 2001
Skills
Resellers, Channel Partners, Channel, Solution Selling, Channel Sales, Account Management, Account Planning, Expense Reports, Expense Management, Forecasting, Business Travel, Travel Planning, Public Sector, SMB Sales, Enterprise Account..., Storage Management, Software Solution Sales, Partner Management, CRM, Selling, Professional Services, Enterprise Software, Cross-functional Team..., Cloud Computing
Education
Stephen F. Austin State University 1993 — 1997
Bachelor of Science (B.S.), Biology, General
Stephen F. Austin State University
B.S, Biology
Hemphill High School 1990 — 1993
HIgh School Diploma
TELUS July 2014 - Present
GlobalNet Direct USA, LLC October 2013 - February 2014
TELUS February 2013 - September 2013
Activo Inc. July 2011 - November 2012
Avaya 2008 - 2011
Avaya August 2006 - August 2008
Avaya 2004 - 2006
Avaya 2001 - 2004
Williams Communications 2000 - 2001
Alliance Gas Management 1997 - 2000
Skills
Troubleshooting, Call Center, Customer Service, Logistics, Management, Unified Communications, Telecommunications, Leadership, Call Centers, Sales Management, Customer Satisfaction, Training, Process Scheduler, Team Leadership, Vendor Management
Education
State University of New York College at Buffalo 1994 — 1996
Bachelor of Science (B.S.), Health and Wellness/Science
Markham District highschool
Avaya 2013 - Present
Cisco Systems 2009 - 2013
Cisco Systems 2007 - 2009
Cisco Systems 2005 - 2007
Skills
CCIE, Network Design, Writing, Collaboration, Presenting, Security, Borderless Networks, Data Center, Unified Communications, Network Architecture, Troubleshooting, Networking, WAN, QoS, Routing
Education
Stetson University
Avaya August 2010 - May 2015
Avaya 2000 - 2015
Avaya 2000 - 2015
Avaya January 2000 - July 2010
Alcatel-Lucent April 1996 - February 2000
AT&T August 1988 - December 1995
Skills
ITIL, Integration, SAP ERP, Business Intelligence, Requirements Analysis, VoIP, Business Process, Vendor Management, Telecommunications, Call Centers, Program Management, SAP R/3, Solution Architecture, Business Process..., Cross-functional Team..., Unix, ERP, Business Analysis, Corporate Data..., Corporate M&A Data..., Legacy System..., Community Outreach, Oracle SQL
Education
Fairleigh Dickinson University-Florham Campus 1990 — 1994
Master of Business Administration (M.B.A.), Finance and Financial Management Services
State University of New York Maritime College 1983 — 1987
Bachelor’s Degree, Computer Science
Chubb & Son June 2010 - Present
Verizon Wireless June 2008 - December 2009
Avaya 2006 - 2006
Baxter Healthcare 2004 - 2005
AT&T 1997 - 2003
Skills
Vendor Management, Process Improvement, Contract Negotiation, Cross-functional Team..., Contract Management, Sourcing, Supply Chain Management, Negotiation, Management, Leadership, RFP
Education
Stevens Institute of Technology 2001 — 2004
MS, Project Management
Pixia Corp July 2012 - Present
New River Systems February 2010 - July 2012
Applied Engineering Management August 2007 - February 2010
Nortel Government Solutions July 2005 - August 2007
AT&T September 2002 - July 2005
Avaya March 2000 - September 2002
AT&T May 1994 - March 2000
Skills
Java Enterprise Edition, XML, Web Services, SOA, Java, SOAP, Hibernate, Software Development, MySQL, Software Engineering, SDLC, Tomcat, Software Design, JMS, WSDL, J2EE Application..., JSON, Weblogic, JBoss Application Server, JBoss Seam, Alfresco, Oracle, Web Applications, Apache ZooKeeper, JBoss ESB, Lucene4.9, Spring Framework, Elasticsearch1.4, Aqualogic, Rules Engines, iBatis, Oracle 9i, PostgreSQL
Education
Stevens Institute of Technology 1992 — 1994
MS, Computer Science
Avaya
Skills
Avaya certified ACIS,..., Cisco CCNA, CVoice, Microsoft MCP
Education
State University of New York Empire State College
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Fast Forward Labs July 2015 - Present
Security GRC2 September 2014 - May 2015
IntApp August 2012 - September 2014
Stanford University May 2009 - May 2014
Vantage Local Inc February 2012 - June 2012
Stanford University September 2011 - December 2011
Stanford University September 2008 - June 2009
Avaya July 2006 - August 2007
Skills
Highly Analytical, White Papers, Foreign Languages, Language Teaching, Information Management, Public Speaking, Team Leadership, Marketing, Analytical Skills, Public Relations, Online Advertising, Data Analysis, Higher Education, Teaching, Creative Writing, Fundraising, Product Marketing, Strategic Communications, Research, Project Management, Strategy, Consulting, Editing, Social Media, Management
Education
Stanford University 2007 — 2012
Doctor of Philosophy (PhD), Comparative Literature
University of Chicago 2002 — 2006
Bachelor of Arts (B.A.), Comparative Literature and Mathematics
Phillips Academy 1998 — 2002
Accenture December 2001 - Present
Avaya 1999 - 2001
Guoxin Lucent Technologies Network Technologies Co., Ltd. 1995 - 1999
Skills
Management Consulting, Business Transformation, Business Process..., Business Process Design, Business Analysis, Change Management, Organizational Design, Business Process, Program Management, Business Strategy, Business Intelligence, Strategy, Operating Models, Business Process..., Project Management, Requirements Analysis, Outsourcing
Education
SUNY Brockport
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services