Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Avaya February 2014 - Present
State Farm July 2012 - February 2014
Wells Fargo Bank October 2010 - July 2012
Lakes Community Land Trust July 2008 - July 2009
Skills
Banking, Insurance, Underwriting, Financial Analysis, Credit, Sales, Marketing, Customer Service, Loans, Health Insurance, Disability Insurance, Life Insurance, Financial Services, Training, Unified Communications, Telecommunications, VoIP, Call Centers, Direct Sales, Solution Selling, Cloud Computing, Management, Telephony, Wireless, Account Management, Managed Services
Education
University of Colorado at Boulder 2003 — 2008
BA, International Affairs
Avaya May 2015 - Present
Avaya July 2014 - May 2015
Laboratory for Atmospheric and Space Physics December 2012 - March 2014
Laboratory for Atmospheric and Space Physics January 2011 - December 2012
Apple Inc. June 2010 - December 2010
Skills
Python, Web2py, Java, Programming, Linux, C++, MySQL, Software Development, PHP, Technical Support, Agile Methodologies, Unix, Troubleshooting, Android Development, Android, Windows, Machine Learning, High Performance..., Octave, Linux System..., C, HTML, Microsoft Office, Eclipse, Github, Customer Service, Scripting, Leadership, Management
Education
University of Colorado Boulder 2010 — 2014
Bachelor of Science (B.S.), Computer Science, Math
Microsoft 2012 - 2014
Level 3 Communications 2008 - 2012
Laboratory for Atmospheric and Space Physics/CU 2002 - 2008
Avaya 2000 - 2002
US West Advanced Technologies 1998 - 2000
French National Space Agency contract, under Professor Joseph Pelton 1998 - 1998
Skills
Perl, Software Development, Shell Scripting, TCP/IP, IP, SQL, Unix, HTML, C, JavaScript, Cisco Technologies, PHP, VoIP, OSPF, Testing, Cloud Computing, Integration, Network Security, Software Engineering, SIP, WAN, VMware, Linux, Troubleshooting, Ethernet, MPLS, Voice & Data Convergence, Apache, Solaris, Python, Agile Methodologies, DNS, Virtualization, Data Center, MySQL, Distributed Systems, Firewalls, Network Design, Juniper, System Architecture, Network Engineering, Cisco IOS, Switches, Routing, BGP, Bash, Database Development, Customer Service, Presentations, Networking
Education
University of Colorado Boulder
Master's Degree, Telecommunications, ITP
University of Colorado Boulder
Bachelor's Degree, Business Administration, Information Systems
IBM July 2013 - Present
Avaya July 2011 - July 2013
Avaya November 2005 - July 2011
Black Box Network Services UK Ltd January 1997 - November 2005
Skills
Professional Services, Unified Communications, Managed Services, VoIP, Avaya, Telecommunications, Solution Selling, Software Asset..., Software as a Service..., Cloud Computing, Business Development, IP, Sales Process, Strategy, Management, SaaS, Sales, Strategic Partnerships, Enterprise Software, Pre-sales, Leadership, Call Centers, Channel Partners, Product Management, Cross-functional Team..., Data Center, Contact Centers, Call Center, SIP, Telephony, Wireless, Sales Operations, Outsourcing, Channel, Go-to-market Strategy, IVR, Avaya Technologies, Customer Satisfaction, Integration, Salesforce.com
Education
University of Connecticut 1984 — 1988
Mile High Fitness January 2004 - Present
Eschelon Telecom January 2006 - January 2007
Avaya January 2002 - January 2005
Qwest Wireless April 1998 - June 2001
Andersen Consulting May 1996 - February 1998
Skills
Personal Training, Nutritional Counseling, Weight Loss Coaching, fitness, Fitness Consulting, Strength Training, Strength & Conditioning, Core Strength, Cardiovascular, Corporate Events, Fitness Instruction, Fitness, Technical Support, Wellness Coaching, Wellness, Proposal Writing, Small Business, Entrepreneurship, Lifestyle, Public Speaking, Nutrition, Yoga, Weight Training, Corporations, Training, Fitness Training, Weight, Sports Nutrition, Lifestyle Coaching
Education
University of Colorado Denver
BSEE, Engineering
Larison Travel January 2002 - Present
writing January 1995 - Present
Denver Broncos Quarterback Club 2015 - 2015
Avaya February 1985 - August 2001
Lucent Technologies and AT&T Bell Laboratories 1985 - 2001
Storage Tech February 1980 - February 1985
Skills
Toastmasters ATM, Social Media, HTML, Public Speaking, Writing, Web Development, Event Planning, Travel Planning, Travel Insurance, Blogging, Budgets, Disney, Cruises, Fundraising, Customer Service, Time Management, Vacation, Entrepreneurship, Event Management, Microsoft Office, Social Networking, Small Business, Coaching, Social Media Marketing, Email Marketing, Strategic Planning, Sales
Education
University of Colorado at Denver 1974 — 1979
Bachelor of Science, Mathematics
Avaya November 2014 - Present
IVCi March 2012 - November 2014
Polycom November 2010 - March 2012
Polycom August 2009 - November 2010
Polycom October 2008 - August 2009
Polycom October 2007 - August 2008
Skills
Telepresence, Unified Communications, Video Conferencing, Managed Services, SIP, Audio Conferencing, VoIP, Solution Selling, Channel Partners, Channel, Go-to-market Strategy, Sales, Telephony, Cold Calling, Professional Services, Salesforce.com, Cloud Computing, MPLS, Stock Picking
Education
University of Colorado at Boulder - Leeds School of Business 2004 — 2007
BS Marketing
Visa June 2010 - June 2014
Avaya May 2006 - October 2008
Magpie Software Services May 2005 - May 2006
Skills
Unix, Agile Methodologies, Java, Integration, Linux, SDLC, Java Enterprise Edition, SIP, Program Management
Education
University of Colorado Boulder 2001 — 2004
Master's degree, Telecommunications Engineering
Hewlett-Packard December 2014 - Present
University of Dayton Business Plan Competition November 2006 - Present
Hewlett-Packard November 2010 - November 2014
Avaya August 2009 - November 2010
Motorola May 2007 - May 2009
Symbol Technology May 2007 - May 2009
BlueStar January 2005 - April 2007
Galerie August 2003 - January 2005
Van Dyne Crotty May 2001 - August 2003
Skills
Channel Partners, Enterprise Software, Networking, Mobile Devices, Partner Management, Sales Operations, Business Development, Solution Selling, Entrepreneurship, Wireless, Direct Sales, Mobile Applications, Mobile Technology, Enterprise Mobility, Mobile Computing, Management, Avaya, Channel, Start-ups, Team Building, Go-to-market Strategy, Product Management, Channel Strategy, Creative Problem Solving, Account Management, Cloud Computing, HP Networking, Barcode, SaaS, Relationship Development, System Integrators, Carriers, Sales Channel..., Fix it the right way,..., Channel Sales, Managed Services, Sales, Telecommunications, Unified Communications, VoIP, Motorola Solutions, Symbol Technologies, Barcode Scanning, Windstream, ShoreTel, RFID, Strategy, Strategic Partnerships, eRate
Education
Xavier University - Williams College of Business 2006 — 2009
MBA, MBA
University of Dayton 1999 — 2003
Business, Major: Entrepreneurship Minor: Leadership & Marketing
Covington Catholic High School 1995 — 1999
AIG September 2013 - August 2014
BP Alternative Energy - Biofuels January 2011 - August 2013
Agfa Manufacturing Corp, Novartis Corp, Quest Diag., Information Security Media Grp, Sandoz October 2006 - December 2010
Dun & Bradstreet February 2005 - May 2006
Avaya January 2004 - January 2005
KPMG, LLP March 1999 - January 2004
Inter'l Paper,Rodale,Franco Manuf., Assoc. Business Development, Milestone Mgmt & J&J Consumer August 1980 - March 1999
Skills
Vendor Management, Technical Recruiting, Applicant Tracking..., Onboarding, Metrics, Change Management, Negotiation, Talent Acquisition, Performance Management, Management, Interviews, Recruiting, Employee Relations, Succession Planning, Human Resources, Deferred Compensation, Personnel Management, Strategy, Internet Recruiting, Training, Leadership, CRM, Temporary Placement, Screening, Hiring, Talent Management, Employee Benefits, Team Building, Workforce Planning, Employment Law, Start-ups, Executive Search, SDLC, College Recruiting, HRIS, Employee Engagement, Employer Branding, HR Consulting, Taleo, Organizational Design, Contract Recruitment, HR Policies, Organizational..., Career Development, Screening Resumes, Policy, New Hire Orientations, Labor Relations, Recruitment Advertising, Employee Training
Education
University of Delaware 1976 — 1980
Bachelor’s Degree, Psychology
Avaya May 2015 - Present
PGi 2008 - May 2015
Avaya 2000 - 2008
Skills
Sales, Competitive Analysis, Strategic Planning, Negotiation, Unified Communications, Solution Selling, Managed Services, Channel, VoIP, SaaS, Direct Sales, Video Conferencing, Telecommunications, Cloud Computing, Professional Services, Vendor Management, CRM, Call Centers, Strategic Partnerships, Business Strategy, Salesforce.com, Data Center, Avaya, Channel Partners, Sales Process, Go-to-market Strategy, Telephony, Enterprise Software, Business Development, Wireless, Lead Generation, Co-location, Account Management, Sales Operations, Partner Management, Sales Enablement, Mobile Devices, Pre-sales, Business Alliances, Software Industry, Product Management, Key Account Management
Education
The University of Connecticut
BS Civil Engineering, concentration in Environmental Engineering
Avaya Responsible for troubleshooting and resolving complex technical problems for Avaya clients by working closely with Quality Assurance, Product Engineering, Professional Services, and clients to identify and resolve product related issues.Senior Technical Support EngineerAvaya1998 - 2013
Skills
Advanced trouble..., Relational Databases, eCRM, Troubleshooting, Quality Assurance, Unix, VoIP, SIP, Telephony, CTI, Avaya, Avaya Technologies, IVR, Integration, Telecommunications, Unified Communications, Call Centers, TCP/IP, Cloud Computing, IP, Managed Services
Education
University of Connecticut
Bachelor of Arts (B.A.)
Avaya January 2014 - Present
Hilltop Technologies, LLC September 2013 - December 2013
IT Direct April 2013 - August 2013
MAC Source Communications February 2012 - April 2013
University of Connecticut August 2009 - May 2012
Altria June 2011 - August 2011
Bertucci's 2006 - 2010
Vector Marketing May 2009 - August 2009
100 Percent Martial Arts January 2006 - August 2009
Boston Market 2006 - 2007
Skills
Sales, Marketing, Account Management, Salesforce.com, Sales Management, Customer Service, Direct Sales, Microsoft Excel, Networking, Microsoft Word, Telecommunications, New Business Development, Strategic Planning, Management, Social Media, Microsoft Office, Team Leadership, Team Building, Leadership, Public Speaking, Dell Storage, Avaya, Solution Selling, CRM, Cloud Computing, Call Centers, Program Management, Enterprise Software, Time Management, VoIP, SaaS, Cold Calling, Sales Process, Sales Operations, Selling, Strategic Partnerships, Lead Generation, Business Development, Professional Services, Customer Satisfaction, Dell Computers, Avaya IP Telephony, Avaya Technologies, Unified Communications
Education
The University of Connecticut 2008 — 2012
BA, Economics
Glastonbury High School 2004 — 2008
Avaya February 2014 - Present
Four Winds Interactive July 2013 - February 2014
PaySimple February 2013 - May 2013
Exclusive Resorts July 2012 - February 2013
Swim Float Swim January 2009 - August 2011
University of Colorado May 2009 - August 2009
Skills
Salesforce.com, Sales Operations, Microsoft Excel, Sales, Critical Thinking, Eloqua, Customer Service, Digital Signage, Account Management, Exceeding Quotas, Blogging, CRM, Direct Sales, Leadership, Marketing, Microsoft Office, Public Speaking, SaaS, Sales Management, Sales Process, Solution Selling, Strategy, Vendor Management
Education
University of Colorado at Boulder 2008 — 2012
Bachelor of Arts (B.A.), Integrative Physiology
Air Academy High School 2004 — 2008
Janus Capital Group September 2012 - Present
Perficient August 2007 - September 2012
Avaya June 2011 - December 2011
Comcast August 2009 - May 2011
Policy Studies May 2009 - July 2009
Focus on the Family November 2008 - March 2009
Aircell August 2007 - November 2008
Skills
Telecommunications, Object Oriented Design, Software Development, Solution Architecture, SQL, SOA, Java, C#, .NET, Architecture, Integration, Serena Development, Requirements Analysis
Education
University of Denver 2003 — 2007
MBA, Business Administration
University of Denver 2003 — 2007
Bachelor of Science, Computer Science
Cisco Systems June 2012 - Present
Avaya March 2012 - June 2012
Avaya 2008 - April 2012
Avaya 2005 - 2008
Avaya 2004 - 2005
Avaya 2003 - 2004
Avaya 2000 - 2003
Lucent Technologies June 1997 - October 2000
JD Edwards March 1996 - June 1997
AT&T Wireless June 1992 - February 1996
Skills
Financial Analysis, Excel, Telecommunications, Professional Services, Vendor Management, Avaya, Forecasting, Business Analysis, Cross-functional Team..., Call Center, Business Development, Technical Management, Access, Profit Center Management, Business Planning, Business Management, Data Analysis, Employee Relations, Financial Reporting, Unix, SQL, Problem Solving, Management, Leadership, Integration, Call Centers, Business Process, Strategy, Contact Centers, IP, SaaS, Solution Selling, Customer Satisfaction, Business Process..., Managed Services, Cloud Computing, Analytics, Enterprise Software, Go-to-market Strategy, Channel Partners, Telephony, Product Management, VoIP, SIP
Education
University of Colorado at Boulder - Leeds School of Business 1987 — 1991
BS, Accounting
OpentText July 2012 - Present
Avaya 2008 - July 2012
Avaya January 2007 - December 2008
Avaya January 2002 - December 2006
Skills
Cross-functional Team..., Product Management, Unified Communications, Telecommunications, VoIP, Customer Service, Customer Satisfaction, Professional Services, Go-to-market Strategy, Call Center, Channel Partners, Service Delivery, Business Strategy, Business Planning, Strategic Planning, Channel, Team Leadership, Product Marketing, Thought Leadership, Customer Experience, Direct Sales, Service Management, Mergers & Acquisitions, Lead Generation, Global Technical Support, Enterprise Sales, B2B Managed Services, Maintenance Planning, Maintenance Product..., Web Services, Contact Centre, Service Operations, Product Life Cycle..., Services Marketing, Services Sales, Product Launches, Compliance Management, Intellectual Property..., Customer Loyalty, Customer Engagement, Maintenance Management, Offer Development, Customer Lifecycle..., Strategy Development, Channel Management, P&L Management, Business Management, Customer Retention, Team Management, Leadership
Education
Wharton School of Business 1996 — 1996
Managing Technology and Innovation, Executive Education
University of Delaware 1978 — 1982
Business Administration, Concentration in Finance and Marketing
University of Southern California - Marshall School of Business
Center for Telecom Management, Telecommunications
Avaya August 2014 - Present
FirstRain October 2013 - May 2014
NICE Systems January 2010 - October 2013
NICE Systems January 2007 - December 2009
NICE Systems January 2001 - December 2006
Skills
Enterprise Software, Go-to-market Strategy, Program Management, Workforce Management, Cloud Computing, Business Analysis, Product Management, Strategic Partnerships, Professional Services, SaaS, Call Centers, Business Development, CRM, Pre-sales, Sales Management, Solutions Marketing, Solution Selling, Telecommunications, Unified Communications, Channel Partners, Pre-Sales Technical..., Analytics, Contact Centers, Software Project..., Cisco Technologies, Start-ups, Business Intelligence, Integration, CTI, VoIP, Sales Engineering, Team Leadership, Account Management, Telephony, Sales Process, Vendor Management, Salesforce.com, Call Center, Mobile Devices, Business Alliances, Software Industry, IVR, Sales Enablement, Outsourcing, Management
Education
University of Delaware - Lerner College of Business and Economics 1989 — 1993
Economics, Economics & MIS
Unitrends December 2014 - Present
Stratus Technologies October 2011 - November 2014
Avaya April 2004 - October 2011
Vibren, an NEC Company May 2001 - March 2004
Internet Appliance Network (IAN) December 1999 - May 2001
National Semiconductor August 1998 - December 1999
NEC Computers September 1996 - August 1998
Digital Equipment August 1994 - August 1996
NEC Technologies August 1991 - August 1994
Skills
Enterprise Software, Unified Communications, Agile Methodologies, Linux, Product Lifecycle..., Partner Management, Mobile Communications, Virtualization, Executive Management, Marketing, Mobile Computing, Agile Application..., Server Architecture, Intel Architecture, pragmatic marketing, UI Design, Strategy Planning, Product Management, Mergers & Acquisitions, Cloud Computing, Press Relations, Market Analysis, Software Architectural..., Social Media, High Availability, Business Strategy, Corporate Branding, Engineering Management, Strategy, VoIP, Software Development, Integration, Strategic Partnerships, Telecommunications, Mobile Applications, Program Management, Mobile Devices, Software Engineering, Start-ups, Wireless, Product Marketing, IP, Solution Architecture, System Architecture, Servers, Embedded Systems, SIP, Architecture
Education
University of Connecticut 1986 — 1991
BS
Sprint 2014 - Present
AT&T 2012 - 2014
ISI Chicago, IL HQ 2010 - 2012
Avaya 2000 - 2010
Alcatel-Lucent 1994 - 2000
AT&T 1985 - 1994
Skills
IOT, Mobile Workforce..., Wireless, Telemaics, 4G LTE, VoIP, IP, Mobile Internet, Cloud Services, Cloud Computing, MPLS, Unified Communications, Solution Selling, Mobile Devices, Direct Sales, Mobility Applications, Lead Generation, SaaS, Channel Business..., Business Solutions..., Sales Operations, Management, Cisco Technologies, Avaya Technologies, Business Development, Workforce Management, Telecommunications, Managed Services, Call Centers, Account Management, Salesforce.com, Telephony, Channel Partners
Education
Akron Garfield
High School, Business
University of Denver
Business Administration and Management, General
Layer3 TV Inc. February 2015 - Present
Habitat for Humanity International August 2010 - Present
Continuum Managed Services, LLC September 2013 - February 2015
Massachusetts Technology Leadership Council November 2009 - November 2013
Avaya July 2011 - September 2013
Cisco Systems 2006 - June 2011
Massachusetts Network Communications Council January 2004 - November 2009
Cisco Systems 2004 - 2006
Cisco Systems 1999 - 2004
Maxcomm Technologies 1998 - 1999
Education
University of Connecticut
MS, Electrical Engineering
University of Connecticut
BS, Electrical Engineering
Avaya July 1990 - Present
Skills
PBX Technician, G3R, G3SI, Prologix, Definity Audix, Intuity, Intuity LX, Avaya Communication..., IA770, IP Office, S8300, S8500, S8700, DL360, Media Gateways, T1, Avaya IP Telephony, Routers, Switches, ISDN, Voice Mail, Avaya, Telephony, IP, Software Installation, Troubleshooting, Servers, VoIP, ACD, IP PBX, Prolog
Education
University of Colorado at Denver 1986 — 1990
Bachelor of Arts (B.A.), Pre-Medicine/Pre-Medical Studies
Arise Virtual Solutions Inc. 2012 - Present
Avaya June 2009 - Present
McGraw-Hill 2009 - 2010
Avaya October 2007 - June 2009
Avaya August 2006 - October 2007
Oracle June 1998 - August 2006
Harrison School District 2 January 1996 - June 1998
Skills
Security, Software Development, Network Architecture, Agile Methodologies, Leadership, Virtualization, Scrum, Automation, Linux, Oracle, Outsourcing, Avaya, Team Leadership, Enterprise Software, Solaris, Vendor Management, Databases, Strategy, ITIL, Networking, IT Strategy, Management, Cloud Computing, Integration, Professional Services, Business Development, SaaS, Telecommunications
Education
University of Colorado at Colorado Springs 1999 — 2004
Bachelors of Science, Computer Science
Center for Homeland Security
MBA
Wipro Technologies October 2013 - Present
Avaya January 2012 - September 2013
Avaya November 2001 - December 2011
Lucent Technologies - Bell Labs May 1999 - October 2001
Lucent Technologies - Bell Labs April 1994 - April 1999
AT&T June 1989 - March 1994
Skills
SIP, H.323, Telephony, Component Engineering, IP, Manufacturing, VoIP, Unified Communications, Electronics, FMEA
Education
University of Colorado Denver 1992 — 1995
Master of Electrical Engineering, Electrical and Electronics Engineering, 3.88
University of Colorado Denver 1984 — 1989
Bachelor of Electrical Engineering, Electrical and Electronics Engineering, 3.53
Apex Technology Systems, Inc. September 2014 - Present
Avaya August 2011 - March 2014
Avaya December 2009 - July 2011
Avaya March 2007 - March 2009
Project Management Institute-Mile Hi Chapter-Volunteer January 2005 - May 2007
Jeppesen February 2006 - May 2006
Jeppesen March 2004 - December 2004
Skills
SDLC, Program Management, Integration, Cross-functional Team..., CRM, PMP, Process Improvement, Business Analysis, Leadership, Management, Project Management, Enterprise Software, Telecommunications, Performance Management, Strategic Planning, Human Resources, Customer Service
Education
University of Denver - Daniels College of Business
Master of Business Administration (MBA), Business Administration and Management, General
University of Dayton
Bachelor of Arts (BA), Communication Arts, Public Relations and Marketing
btr Consulting January 2002 - Present
Obsidian Analysis, Inc 2012 - 2013
Cardinal Health March 2009 - February 2012
Apogee Career 2011 - 2012
Avaya 2008 - 2009
Convergys 2005 - 2008
UnitedHealth Group 2004 - 2007
Goldman Sachs 2006 - 2006
ADP 2003 - 2005
University of Massachusetts 2000 - 2003
Skills
Certifications:, Myers Briggs Type..., Advanced Facilitation, Coaching, Performance Management, Team Building, Business Analysis, Problem Solving, Workshop Facilitation, Program Management, Change Management, Healthcare, Organizational..., Organizational..., Strategic Planning, Cross-functional Team..., Process Improvement, Training, Leadership, Leadership Development, Analysis, Business Process, Human Resources, Start-ups
Education
University of Delaware - Lerner College of Business and Economics 1978 — 1982
BS Business Administration, Finance, cum Laude
Avaya April 2015 - Present
Avaya October 2013 - Present
InterCall November 2008 - October 2013
BD 2003 - 2007
Skills
Strategy, B2B, Unified Communications, Cloud Computing, Salesforce.com, Selling, Solution Selling, WebEx, Account Management, Lead Generation, Direct Sales, Sales Management, Telecommunications, Contract Negotiation, Call Centers, Key Account Management, Sales Presentations, VoIP, Competitive Analysis, Enterprise Software, Telephony, Managed Services, Video Conferencing, Professional Services, Hosted Services, Cold Calling, Data Center, Wireless, Strategic Partnerships, MPLS, Marketing Strategy, Channel, Sales Process, Management, Customer Retention, Project Coordination, Sales Operations, Webinars, Channel Partners, Co-location, Team Leadership, CRM, New Business Development, Telepresence, SaaS, Marketing, Product Marketing, Sales, Audio Conferencing, Product Management
Education
University of Delaware 1999 — 2003
Ramsey 1995 — 1999
Institute for Telecommunication Sciences July 2007 - Present
Avaya March 2006 - July 2007
Tollin Lab, Dept of Physiology and Biophysics, University of Colorado Health Sciences Center August 2005 - February 2006
Skills
RF Engineering, Matlab, LTE, Wireless, Telecommunications, Microwave, Testing, Cloud Computing, Optical Fiber, Systems Engineering
Education
University of Colorado-Boulder 2009 — 2015
MS
University of Colorado Denver 2001 — 2005
BS
Raytheon July 2011 - Present
Aeria Games & Entertainment August 2008 - August 2011
DreamQuest Software May 2011 - June 2011
Lokalite August 2010 - June 2011
National Center for Atmospheric Research April 2008 - May 2011
Rocky Mountain School for the Gifted and Talented December 2007 - May 2009
Avaya June 2006 - August 2006
Skills
Java, Android, PHP, C++, C, CSS, JavaScript, Perl, Unix Shell Scripting, JQuery, Linux, Windows, git, Subversion, ClearCase, ClearQuest, Software Engineering
Education
University of Colorado at Boulder 2006 — 2011
Bachelor of Science, Computer Science
Avaya Global Services 1998 - Present
Avaya August 1997 - January 2013
Lucent Technologies 1997 - 2001
Morgan Stanley Smith Barney 1988 - 1996
Rolm 1982 - 1986
Skills
Avaya, IVR, Telephony, VoIP, Unified Communications, Contact Centers, ACD, CTI, Professional Services, SIP, Project Management, Telecommunications, IP, Managed Services, Call Centers, Video Conferencing
Education
University of Colorado Boulder 1969 — 1973
BA, English
AT&T November 2011 - Present
Young Professionals in Foreign Policy May 2012 - July 2013
Avaya March 2008 - June 2012
Avaya April 2004 - March 2008
Skills
Avaya, Telephony, Routing, SIP, VoIP, Linux, Webmaster, Website Development, Event Photography, Drupal, CRM, CMS, CiviCRM, Web Analytics, Google Webmaster Tools, Photoshop, PHP, Social Media, Web Design, H.323, Security Clearance, Java, Shell Scripting, Premiere, QoS, Networking, Testing, TCP/IP, Avaya Technologies
Education
University of Colorado Boulder 2001 — 2004
Bachelor of Science (B.S.), Computer Science
The Library Corporation October 2012 - Present
Avaya June 2011 - September 2012
Red Robin (Birdfeeder) October 2010 - May 2011
Agilent May 2009 - August 2010
Texas Instruments August 2005 - May 2006
Skills
C, C++, Java, Embedded Systems, Python, Computer Science, XML, Android Development, C#, Android, Git, Testing
Education
University of Colorado Boulder 2006 — 2011
BS/MS, Computer Science
Avaya August 2010 - Present
Cisco Systems March 2006 - August 2010
Cisco March 2006 - August 2010
eLoyalty 2004 - 2006
Vista IT 2002 - 2004
WillAndTech LLC 2001 - 2003
Genesys 1999 - 2000
Lucent Technologies 1996 - 1999
Skills
CTI, VoIP, Unified Communications, H.323, SIP, Telephony, IVR, Avaya, Contact Centers, Cisco Technologies, Cisco Call Manager, ACD, Unified Messaging, QoS, Routing, Cloud Computing, Video Conferencing, Sales Engineering, Pre-sales, Data Center, Network Architecture, TCP/IP, Telepresence, Virtualization, Managed Services, Professional Services, IP, Network Design, MPLS, WAN, LAN-WAN, Ethernet, System Deployment, Integration, Switches, CCNP, Telecommunications, Network Engineering, Cisco IOS, Wireless, Routers, SIP Trunking
Education
University of Colorado at Denver 1996 — 1998
Master of Science (MS), Management Information Systems and Services
University of Colorado at Denver
Bachelor of Arts (B.A.), International Business
Kaiser Permanente August 2013 - Present
Avaya April 2011 - August 2013
911 Inc. August 2009 - April 2011
Avaya Inc. August 2008 - May 2009
Avaya October 2001 - October 2007
Lucent Technologies 1997 - 2000
Skills
Agile Methodologies, Architecture, Architectures, Avaya, C, CRM, CTI, Call Logging, Databases, IP, IVR, Integration, Java, Leadership, Linux, Management, Networking, RTP, SIP, Scrum, Software Design, Software Development, TCP/IP, Telecommunications, Telephony, Unified Communications, Unix, VBScript, VoIP, C
Education
University of Colorado Denver 1996 — 1999
Oracle Corporation January 2011 - Present
Avaya September 2010 - June 2011
Avaya May 2006 - October 2010
Intel Corporation January 2006 - April 2006
Mardano's Inc. April 2002 - November 2005
Oracle November 1996 - May 2002
Skills
Integration, Business Analysis, Program Management, Requirements Analysis, Oracle E-Business Suite, Oracle Applications, PMP, Business Intelligence, Solution Architecture, Software Project..., PL/SQL, Agile Methodologies
Education
University of Denver 1994 — 1996
Masters, Computer Information Systems
University of Northern Colorado 1985 — 1991
Bachelor's, Economics
Unify July 2014 - Present
Avaya Government Solutions May 2011 - July 2014
Avaya December 2009 - May 2011
Nortel September 1997 - December 2009
EDS, an HP Company June 1985 - September 1997
Skills
Avaya, Cisco IOS, Cisco Technologies, Data Center, Disaster Recovery, Enterprise Software, Ethernet, Firewalls, Integration, LAN-WAN, MPLS, Network Design, Network Engineering, Network Security, Networking, Nortel, OSPF, Routers, Routing, Security, Switches, TCP/IP, Technical Support, Telecommunications, Telephony, Troubleshooting, VPN, Vendor Management, Visio, VoIP, WAN, Wireless Networking, Avaya Technologies
Education
University of Delaware 1982 — 1986
Sterling Heights High
Shearwater Organic Coffee Roasters May 2014 - Present
Avaya October 2013 - May 2014
BT Global Services May 2013 - October 2013
BT September 2011 - May 2013
BT April 2007 - September 2011
International Network Services (INS) 2000 - 2007
CNS Group 1987 - 2000
Skills
Virtual Teams, Competitive Analysis, Managed Services, Professional Services, Solution Selling, Unified Communications, Team Leadership, Cloud Computing, Information Security, Account Management, Data Center, IT Strategy, Management Consulting, Selling, Management, CRM, Enterprise Software, Sales Process, Security, Pre-sales, Telecommunications, Integration, Solution Architecture, MPLS, IP, SaaS, Networking, Business Development, Sales, VoIP, Mobile Devices, Channel Partners, Wireless, Go-to-market Strategy, Strategic Partnerships, Direct Sales, Partner Management, Product Management, Outsourcing, Vendor Management, Telephony, Business Alliances, Telepresence, Cisco Technologies, Service Delivery, WAN, SIP, Video Conferencing, Virtualization, Avaya
Education
The University of Connecticut 1972 — 1976
BA, Communications Technology
UCONN
Bachelor of Arts (BA), Communications and Media Studies
Kaiser Permanente January 2009 - December 2012
Avaya September 2003 - October 2008
Reason Inc May 2000 - May 2003
Interlink January 1998 - May 2000
Hughes Aircraft Company October 1993 - January 1998
Skills
Business Development, Vendor Management, Strategic Planning, Start-ups, Leadership, Business Strategy, Business Analysis, Competitive Analysis, Technology Leadership, Account Management, Project Management, Solution Selling, Product Development, Enterprise Software, Team Building, Entrepreneurship, Project Planning, Management Consulting, Health Systems
Education
University of Denver - Daniels College of Business 1995 — 1997
MBA
University of Colorado Denver 1991 — 1993
BS
SCORE Central Oregon 2013 - 2015
American Red Cross 1999 - 2015
Telecom Pioneers 2002 - 2008
Avaya 1999 - 2001
Lucent Technologies 1993 - 1999
AT&T and Lucent Technologies 1985 - 1993
Skills
Budgets, Outlook, Public Speaking, Non-profits, Editing, Social Media, Fundraising, Event Management, Project Management, Public Relations, Event Planning, Nonprofits, Marketing, Marketing Strategy, Marketing Management, Sales Management, Sales Process, Consulting, Volunteer Management, Volunteer Training, Board of Directors, Training, Strategic Planning
Education
University of Phoenix 1993 — 1996
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
University of Colorado at Boulder
Bachelor of Science, Business Admin and Marketing
Avaya January 2014 - Present
Check Point Software Technologies September 2012 - December 2013
Apex Park and Recreation District April 2002 - August 2012
Skills
Program Management, Event Management, Strategic Planning, Marketing Communications, Market Research, Leadership, Marketing, Customer Relationship..., Quoting, Sales Operations, Salesforce.com, Sales, Management
Education
University of Colorado at Denver
B.A, Communication
Salesforce August 2015 - Present
salesforce.com July 2012 - Present
Salesforce.com June 2010 - July 2012
NACR January 2010 - June 2010
Avaya February 2009 - January 2010
Sprint 2004 - February 2009
VOICEPRO March 1993 - April 2003
Skills
SaaS, Salesforce.com, VoIP, Customer Relations, Solution Selling, Consultative Selling, Direct Sales, Unified Communications, Channel Management, Managed Services, Account Management, Software Sales, Call Center, Business Development, Software Industry, Customer Service, New Business Development, Lead Generation, Sales, Sales Process, Strategic Partnerships, Enterprise Software, Sales Operations, Channel Partners, Selling, Cloud Computing, Management, CRM, Call Centers, Wireless, Sales Management, Customer Retention, B2B, Professional Services, Telephony, Cold Calling, Start-ups
Education
University of Colorado Boulder - Leeds School of Business 1981 — 1985
BS, Business
Avaya September 2003 - Present
Lucent Technologies January 1997 - August 2003
Skills
Purchasing, Contract Negotiation, Design for Manufacturing, Procurement, Engineering, Vendor Management, Cross-functional Team..., Manufacturing, Supply Chain, Product Management, Supply Management, Negotiation, Telecommunications, Strategy, Sourcing, Product Development, Business Development, Management
Education
University of Colorado Boulder 1976 — 1976
Masters, Mechanical Engineering
Medtronic October 2013 - Present
Cardinal Peak April 2013 - October 2013
Sencore June 2010 - April 2013
HID Global January 2007 - July 2010
Echostar August 2002 - January 2007
Avaya March 2000 - August 2002
Skills
Strategic Planning, Configuration Management, Management, Product Management, Telecommunications, Program Management, Cross-functional Team..., Integration, Embedded Systems, Product Development, Project Management, Wireless, Process Improvement, Agile Methodologies, Software Development, Product Marketing, Business Development, Vendor Management, Embedded Software, Team Leadership
Education
University of Colorado Denver 2004 — 2006
Master of Business Administration (MBA)
University of Colorado Denver 1999 — 2002
BSEE
SAP August 2015 - Present
customedialabs December 2014 - August 2015
Microsoft June 2012 - November 2014
Avaya August 2007 - June 2012
Cisco August 2005 - August 2007
Avaya June 1999 - April 2005
Expanets 1999 - 2003
Allnet Communications 1991 - 1996
Skills
Carriers, Leadership, Channel, Telecommunications, Sales Operations, Sales, Business Strategy, Unified Communications, Avaya, Managed Services, VoIP, SIP, CTI, Contact Centers, Video Conferencing, MPLS, IP, Collaboration Solutions, Cloud-based, Channel Partners, Sales Management, Business Development, Professional Services, Enterprise Software, Selling, Strategy, Solution Selling, Avaya Technologies
Education
University of Delaware - Lerner College of Business and Economics 1986 — 1990
BSBA, Business, Philosophy
CableLabs June 2014 - Present
Kalmia Court HOA Board of Directors June 2012 - Present
Pearson Knowledge Technologies March 2014 - June 2014
Orange Monk Labs December 2012 - March 2014
Avaya 2011 - 2013
Avaya January 2011 - December 2012
Avaya 2001 - 2007
Bell Laboratories 1999 - 2000
Skills
Software Development, Avaya, Agile Methodologies, Lean Software..., Software Solution..., Kanban, Process Improvement, Agile Methodolgy, autonomous expert..., expert systems, Artificial Intelligence, Rule-based Systems, Rules Engines, Intelligent Agents, REST, Enterprise Software, Web Services, System Architecture, Architectures, Mobile Applications, SDLC, Expert Systems, Cloud Computing, Design Patterns, Linux, Telecommunications, Architecture, Unix, SIP, Integration, Java, Software Engineering
Education
University of Colorado Denver 1998 — 2003
Master of Science, Mathematics
University of Costa Rica 1983 — 1989
Bachelor of Science (B.Sc.), Electrical and Electronics Engineering
AST Bearings, LLC April 2014 - Present
Avaya 1997 - 2001
Morris County Clerks Office June 1996 - September 1997
Skills
Customer Service, Customer Satisfaction, Account Management, Inventory Management, Data Entry, Sales Order Processing, CRM, Accounts Receivable, Collections, Organizational..., Research, Bookkeeping, Teaching, Communication, Volunteering, Microsoft Office, Outlook, Telecommunications, Call Centers, Wireless, VoIP, Troubleshooting, Team Leadership, ISO 9001
Education
University of Delaware 1991 — 1995
Bachelor's degree, Elementary Education and Teaching
Citizen Pictures May 2006 - Present
High Noon Entertainment April 2003 - May 2006
High Noon Entertainment October 2002 - April 2003
Rocket Pictures January 2002 - October 2002
Starz Encore Group September 2001 - January 2002
Rocket Pictures / High Noon Entertainment February 2001 - September 2001
Avaya March 2000 - February 2001
Education
University of Colorado at Colorado Springs 1998 — 2000
Recording Arts
University of Iowa 1995 — 1998
English
Self-employed 2008 - Present
Avaya 2000 - 2002
Skills
Agile Methodologies, Software Development, Databases
Education
University of Denver 1998 — 2000
Master's Degree, Math and Computer Science
University of Pune 1996 — 1998
Master's Degree, Computer Management
Carousel Industries September 2014 - Present
Carousel Industries March 2011 - Present
Avaya December 2006 - March 2011
Galaxy Telecommunications April 2003 - December 2006
Skills
SIP, Unified Communications, Telephony, VoIP, Integration, Managed Services, Telecommunications, IP, Enterprise Architecture, Cloud Computing, Data Center, Enterprise Software, Ethernet, Solution Selling, Software Project..., Modular Messaging, Linux, SBC, DCS, Qsig, Communication manager, Communincation Manager..., Session Manager, System Manager, Aura Messaging, Connections to All 3rd..., Data, Provision
Education
University of Colorado at Denver 2001 — 2006
Bachelor of Science, Business Administration - Management
Oracle August 2015 - Present
Playboox, Inc. October 2010 - Present
LiveOps July 2012 - July 2015
LiveOps April 2008 - July 2012
Avaya April 2006 - April 2008
Salesedge 2004 - 2007
Oracle April 2005 - March 2006
Oracle/PeopleSoft May 2004 - April 2005
Avaya 1998 - 2004
Avaya April 1996 - November 1999
Skills
SOAP, JavaScript, Hibernate, OSGi, People Management, Call Routing, JPA, SAML, REST, ESB, Cloud Computing, Java, Scalability, Software Development, SaaS, Distributed Systems, Scrum, Enterprise Software, Architecture, SOA, J2EE, Linux, Web Services, Unix, SIP, XML, Integration, MySQL, Software Engineering, SQL, Databases, C, Enterprise Architecture, Telecommunications, Software Design, VoIP, Web Applications, Agile Methodologies, C++, Java Enterprise Edition, Open Source, Oracle, OOP, Product Management, UML, Ruby, Perl, System Architecture, Architectures
Education
University of Colorado Denver 1990 — 1993
Bachelor of Science (B.Sc.), Computer Science
The Good Life Photography September 2012 - Present
MOMS Club of Frederick, Firestone, Dacono June 2008 - July 2012
Avaya November 2004 - June 2008
Avaya August 2003 - November 2004
Avaya August 2000 - August 2003
US General Services Administration March 1992 - August 2000
Skills
Program Management, Process Improvement, Operations Management, Change Management, Account Management, Telephony, VoIP, Marketing Communications, Telecommunications, Product Management, Call Centers, Product Lifecycle..., Executive Reporting, Non-profit Leadership, Process and Lifecycle..., Facilities Management, Problem Solving, Speech Writing, Public Sector, Special Events..., Federal Government, Facilitation, Process Management, Business Process..., Membership Development, Fundraising
Education
University of Colorado Boulder - Leeds School of Business 1988 — 1992
BS, Business Administration, Organization Management & Marketing
White Pine Consulting Group January 2000 - Present
Avaya February 1999 - June 2000
Lucent Technologies October 1997 - February 1999
Quadritek March 1996 - October 1997
Apertus Technologies 1984 - 1995
Skills
Telecommunications, Business Development, Outsourcing, Strategic Partnerships, Start-ups, Product Management, Channel, SaaS, Product Marketing, Cloud Computing, Solution Selling, Professional Services, Executive Management, New Business Development, Salesforce.com, Strategy, Entrepreneurship, Management, Business Alliances, Business Strategy
Education
University of Colorado at Boulder 1979 — 1982
BS, Economics
Access Data Consulting Corporation August 2013 - Present
Trace3 August 2012 - August 2013
Prime Source Staffing December 2009 - December 2011
Avaya November 2008 - April 2009
Enterprise Rent-A-Car May 2007 - August 2007
Skills
Recruitment, Inside Sales, Office Administration, Recruiting, Onboarding, Sales Operations, Technical Recruiting, Sourcing, Networking, Management, Screening, Customer Service, Talent Acquisition, Vendor Management, Hiring, Sales, Applicant Tracking..., Team Leadership, Contract Recruitment, Screening Resumes, Virtualization, Internet Recruiting, Human Resources, SDLC, Process Improvement, College Recruiting
Education
University of Colorado Boulder 2005 — 2008
Bachelor of Science, Business Administration and Management, General
George Washington High School
Hamilton
Avaya June 2010 - Present
No.1 Telecom Solutions LLC January 2010 - June 2010
Definitive Services March 2009 - January 2010
Jarden Consumer Solutions September 2000 - September 2008
Education
University of Delaware 1990 — 1992
Associates, Criminal Justice
Slalom Consulting January 2014 - Present
Slalom Consulting September 2011 - December 2013
Pendum, Inc. 2010 - September 2011
Pendum, Inc. March 2010 - October 2010
Avaya October 2009 - March 2010
Avaya October 2007 - October 2009
Avaya, Inc June 2006 - October 2007
Avaya, Inc May 2004 - May 2006
Women's Clothing Buyer July 1999 - February 2004
Echostar Communications Corporation January 2003 - May 2003
Skills
Projects, Six Sigma, Change Management, Operations Management, Data Analysis, Business Process..., Continuous Improvement, Lean Operations, Performance Metrics, Cross-functional Team..., Co-Active Coaching, Management, Operational Excellence, Supply Chain, Vendor Management, Process Improvement, Business Analysis, P&L Management, Supply Chain Management, Training, Business Planning, Analysis, Lean Manufacturing, Business Process..., Analytics, Management Consulting, Strategy, Business Transformation, CRM, Leadership, Governance, Human Resources, Business Intelligence, Process Engineering
Education
Leeds School of Business @ University of Colorado 1998 — 2002
B.S, Business Operations Management; International Business Application
University of Colorado at Boulder - Leeds School of Business 1998 — 2002
Business Administration, Management and Operations
Global Recruiters of Summit (GRN) June 2014 - Present
ANPI February 2014 - June 2014
Sonus Networks November 2011 - December 2013
Avaya June 2010 - November 2011
Avaya September 2005 - July 2010
Avaya June 2003 - August 2005
Avaya September 2001 - June 2003
Ziptone August 1999 - August 2001
MF Smith October 1994 - July 1999
NCR January 1986 - December 1993
Skills
Enterprise Solution..., Channel, Outsourcing, Go-to-market Strategy, Unified Communications, Segmentation, P&L Management, Telecommunications, Managed Services, Cross-functional Team..., CRM, Leadership, Program Management, Strategy, Selling, Strategic Partnerships, Sales Operations, Business Development, Sales Management, Product Management, Solution Selling, Call Centers, Strategic Planning, Enterprise Software, Contact Centers, Networking, Management, Cloud Computing, Professional Services, Avaya, Channel Partners, New Business Development, B2B, SaaS, Sales, Executive Management
Education
University of Pennsylvania - The Wharton School 1992 — 1994
MBA, Entrepreneur Management
University of Dayton 1981 — 1985
BS, Computer Science, Math
Avaya January 2012 - Present
Avaya February 2009 - October 2011
Avaya June 2006 - February 2009
Qwest August 2003 - February 2006
Qwest November 2001 - August 2003
Qwest April 1997 - November 2001
Education
University of Colorado at Denver 1992 — 1997
Bachelor of Science, Computer Information Systems
Travelers October 2011 - Present
Travelers January 2011 - February 2012
MassMutual Financial Group May 2009 - January 2011
MassMutual Financial Group March 2006 - April 2009
IBM Global Business Services June 1996 - February 2006
Avaya January 2004 - January 2006
Horizon Blue Cross Blue Shield of New Jersey 2003 - 2003
Lexmark 2000 - 2002
Mercedes-Benz USA 1998 - 1999
Level 3 Communications January 1997 - November 1997
Skills
PMO, PMO set-up, PMO Design, PMO Development, PMO Services, International Project..., Project Portfolio..., Program Management, Project Management, Project Delivery, Six Sigma, ITIL Certified, Vendor Management, Business Process..., Project Planning, Leadership, Process Improvement, IT Strategy, IT Management, Outsourcing, Insurance, IT Service Management, Change Management, Cross-functional Team..., CRM, Strategy, Management, Integration
Education
University of Connecticut 2005 — 2007
MBA, Business
Western New England College
BS, Computer Science, Mathematics
Avaya October 2001 - Present
Salud Family Health Centers October 2009 - Present
Education
University of Colorado Boulder 1970 — 1975
BSEE, Electrical Engineering and Computer Sci
University of Colorado Boulder
MS, Telecommunications
Experis December 2013 - March 2014
Technologent September 2012 - November 2012
Rivet Software January 2012 - June 2012
Bedford Business Solutions 2008 - 2012
Avaya 2005 - 2008
Independent Financial Consultant 1998 - 2005
RMO, Inc. 1994 - 1998
Skills
MS Office Suite, SAP, Oracle Financials, XBRL, Hyperion Essbase, Software Project..., Process Optimization, Cost Accounting, Cost Management, Controller, Financial Analysis, Microsoft Excel, Cash Management, Accounts Payable, Internal Controls, Accounting, Cash Flow, General Ledger, Change Management, Oracle E-Business Suite, Auditing, Management, Financial Accounting, Accounts Receivable, Payroll, Strategy, Essbase, Risk Management, Microsoft Office, Financial Modeling, Internal Audit, Budgets, ERP, Training, Finance, Process Improvement, Financial Reporting, Managerial Finance, Business Process, SEC filings, Sarbanes-Oxley Act, Hyperion Enterprise, Financial Statements, Analysis
Education
University of Colorado Boulder - Leeds School of Business 2002 — 2004
MBA
Avaya November 2014 - Present
Skills
Oracle E-Business Suite, Business Intelligence, Program Management, Oracle Applications, Talent Management, Professional Services, Enterprise Software, CRM, Leadership, Cross-functional Team..., SaaS, Business Analysis, Business Process, Integration, ERP
Education
University of Colorado Colorado Springs 1984 — 1991
MBA
Avaya February 2007 - Present
Arrow Electronics 2003 - 2007
Arrow Electronics 2002 - 2003
Cellport Systems 2000 - 2002
Volant Sports 1996 - 2000
Skills
Vendor Management, Cross-functional Team..., Supply Chain, Program Management, Strategy, Process Improvement, PMO, Project Portfolio..., Business Process..., Project Management, Integration, Customer Experience, Training Program..., Employee Training, Outsourcing, Supply Chain Management, Business Process, Management, Leadership, PMP, Business Analysis, CRM, Product Management, Telecommunications, SDLC, Requirements Analysis, Inventory Management, Business Process Design, Purchasing, Warehouse Management, Scheduling
Education
University of Colorado Denver 2000 — 2002
MS, Information Systems
University of Colorado Denver 1988 — 1994
BA, International Affairs
Avaya February 2002 - Present
Education
University of Colorado Denver 2005 — 2007
Avaya April 1987 - Present
Avaya Global Services April 2008 - June 2011
Avaya October 2007 - July 2010
Avaya 1997 - 1999
Skills
Solution Selling, Managed Services, Telecommunications, VoIP, Unified Communications, Cloud Computing, Management, Professional Services, SaaS, Telephony
Education
University of Dayton 1975 — 1979
Cisco May 2015 - Present
Cisco Systems October 2012 - May 2015
Cisco Systems June 2011 - October 2012
Cisco Systems May 2007 - June 2011
Avaya June 1999 - May 2007
Lucent Technologies November 1996 - May 1999
Skills
Agile, Telecommunications, Linux development, Scrum, Shell Scripting, Linux, C, C++, Unified Communications, Software Development, Virtualization, Java, Team Management, Team Leadership, Agile Methodologies, ClearCase, Architecture, Databases, Test Automation, Solution Architecture, TCP/IP, Distributed Systems, VoIP, Cloud Computing, System Architecture, Perl, Software Engineering, SIP
Education
University of Colorado Denver 1995 — 2000
MS, Computer Science and Engineering
General Dynamics Information Technology January 2015 - Present
Avaya February 2014 - Present
STAR, LLC September 2007 - January 2014
Service Source International January 2013 - April 2013
Skills
Juniper, Checkpoint, Firewalls, DNS, Switches, Security, OSPF, Cisco Technologies, Servers, Routers, Data Center, IPS, Network Security, Cisco Routers, Information Security, Juniper Technologies, Information Technology
Education
University of Colorado Denver 1997 — 2003
Avaya August 1998 - Present
Avaya January 2005 - February 2007
Skills
IT Service Management, Telecommunications, VoIP, Call Centers, Managed Services, IP, ITIL, Team Leadership
Education
University of Colorado Boulder 1980 — 1981
MillerCoors October 2011 - Present
Avaya November 2009 - July 2011
Avaya October 2006 - October 2009
Avaya March 2005 - January 2007
AT&T January 1995 - August 1996
Skills
Requirements Gathering, Application Architecture, SAP, SAP R/3, Integration, PMO, Business Process, Project Portfolio..., Software Project..., Business Process..., Cross-functional Team..., Business Transformation, Business Process..., Supply Chain, SAP Implementation, Requirements Analysis, SAP ERP, PMP, ERP, IT Strategy
Education
University of Dayton 1975 — 1979
Bachelor of Science (BS), Computer Science
Time Warner Cable July 2013 - Present
Avaya September 2000 - June 2013
Raytheon 1997 - 2000
Lockheed Martin August 1994 - September 1997
Skills
Unix, VoIP, SIP, Telecommunications, Software Development, Linux, Avaya, Software Design, Unified Communications, C++, Agile Methodologies, Software Engineering, IP, Telephony, TCP/IP
Education
University of Colorado Boulder 1991 — 1994
Bachelor of Science, Aerospace Engineering
Blue Sky Remodeling, LLC April 2011 - Present
Avaya Inc 2001 - 2009
Avaya December 2001 - 2007
Level 3 Communications November 2000 - June 2001
Education
Washington University in St. Louis 1995 — 1997
MSME, Mechanical Engineering
University of Dayton 1991 — 1995
AT&T December 2007 - October 2008
West Corporation October 2005 - March 2007
Avaya September 1989 - October 2005
Education
University of Colorado Denver 1991 — 1995
LoanLogics, Inc. June 2015 - Present
EMC December 2013 - June 2015
Allonhill August 2008 - December 2013
Ball Aerospace July 2003 - August 2008
Avaya August 2000 - August 2002
Skills
C#, Visual Basic, .NET, OOP, C, JavaScript, Database Design, VHDL, Digital Hardware Design, Microprocessors, Network Architecture, VMware Infrastructure, IT Infrastructure..., EMC Storage, RecoverPoint, Disaster Recovery, Strategic Leadership, Team Leadership, Technical Leadership, MySQL, Hardware, SQL, ASP.NET, Enterprise Architecture, Oracle, FPGA, PHP, Electronics, Windows, Linux, Agile Methodologies, Integration, Software Development, LAMP, System Architecture, SDLC, SharePoint, Testing, Web Development, Apache, VMware, Digital Electronics
Education
FRCC 2006 — 2008
Mathematics
University of Colorado at Denver 2001 — 2002
BS, Computer Science - TBD on resuming class schedule for Computer Science Major.
SCC Milford 1997 — 1999
Electronics Engineering
IntelliDyne August 2004 - Present
Avaya 2001 - 2003
Avaya 1997 - 2001
Skills
ITIL, Software Licensing, Process Improvement, Software Asset..., IT Service Management, Change Management, BMC Remedy, Data Center, Cross-functional Team..., Requirements Analysis, Configuration Management, PMP, Team Leadership, Software Lifecycle..., Information Technology, IT Strategy, Process Management, Business Analysis, Information Security, Analysis, Telecommunications, Management
Education
University of Colorado Denver 1985 — 1989
March Networks January 2011 - Present
Avaya January 2010 - December 2010
Nortel Networks September 2006 - December 2009
Nortel Networks March 2006 - August 2006
Nortel Networks September 2002 - February 2006
Nortel Networks January 2000 - August 2002
Nortel Networks November 1997 - December 1999
Ameritech August 1995 - October 1997
Skills
Marketing, Leadership, Product Management, Telecommunications, Channel, Product Marketing, Unified Communications, Multi-channel Marketing, Go-to-market Strategy, IP, Budgets, Solution Selling, Wireless, VoIP, Account Management
Education
University of Dayton 1989 — 1993
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication
First Command Financial Services April 2007 - September 2012
Avaya July 2000 - March 2007
Avaya January 1998 - June 2000
Burroughs Wellcome Co. September 1985 - June 1995
Skills
Strategic Planning, Business Planning, Financial Services, Insurance, Strategic Financial...
Education
University of Denver
Master of Business Administration (M.B.A.), Business
The University of North Carolina at Chapel Hill
Bachelor of Arts (B.A.), Biology
Sling TV June 2015 - Present
Sling TV November 2014 - May 2015
Dish Network January 2014 - October 2014
Dish Network November 2011 - January 2014
Stryker July 2008 - November 2011
Avaya March 2002 - June 2008
Qwest Cyber Solutions 2000 - 2002
Merrill Lynch 1997 - 2000
Skills
SAP, Access, Microsoft Excel, Outlook, PowerPoint, Microsoft Word, Expenses, Forecasting, Finance, Pricing, Analysis, Cash Flow, Invoicing, Sarbanes-Oxley Act, Hyperion Planning, Telecommunications, Cross-functional Team...
Education
University of Denver - Daniels College of Business 1998 — 2001
Master's degree, Finance, General
University of Colorado at Denver 1993 — 1997
Business Administration, Finance, General
Big Green Group, LLC Director of Internal OperationsJNET CommunicationsDecember 2006 - June 2010
Avaya 2000 - 2005
Skills
Call Center, Telecommunications, Unified Communications, Channel, Managed Services, Contact Centers, Vendor Management, Professional Services, Telephony, Team Leadership, Go-to-market Strategy, Solution Selling
Education
University of Delaware 1991 — 1995
Avaya July 2007 - Present
AT&T 1992 - 2003
Skills
Product Marketing, Unified Communications, Multi-channel Marketing, Integrated Marketing, Demand Generation, Telecommunications, B2B Marketing, Lead Generation, Strategy, Management, Go-to-market Strategy, Strategic Partnerships, Advertising, Creative Direction, Digital Media, Marketing Management
Education
University of Delaware
Comcast Cable October 2010 - Present
Time Warner Cable November 2008 - September 2010
Avaya July 2007 - May 2008
Metro Area Computer Solutions September 2005 - June 2007
Ginsburg Graphics December 2000 - August 2005
Avaya/ Lucent Technologies/ AT&T August 1990 - November 2000
Skills
Sales, Sales Management, Team Building, Customer Experience, Process Improvement, Marketing Strategy, Consulting, Public Relations, Public Speaking, Social Media, Corporate Branding, Business Strategy, Direct Sales, Trade Shows, Account Management, National Accounts, Salesforce.com, Event Planning, Corporate Events, Private Events, Credit, Relationship Management, Budgets, Customer Service, Sales Growth, Strategic Planning, Telecommunications, Microsoft Excel, Provisioning, DOCSIS, Optical Fiber, Analysis, Strategic Partnerships, Billing Systems, Retail, Negotiation, Financial Analysis, Business Development, Team Leadership, Telephony, VOD, Portfolio Management, Call Center, Project Planning, Financial Reporting, Customer Satisfaction, Executive Management, Operations Management, Training, Solution Selling
Education
University of Colorado Denver
BS, Business Management
University of Colorado Denver
BS, Finance
Avaya August 2013 - Present
Avaya November 2012 - August 2013
Avaya 2007 - 2011
Lucent Technologies/Avaya February 1999 - 2007
Lucent Technologies & AT&T 1992 - 1999
AT&T 1989 - 1992
Skills
Avaya, Project Management, Dispute Resolution, Customer Focus, Problem Solving, Customer Satisfaction, Call Centers, Telecommunications, Customer Experience, Troubleshooting, Management, Customer Service, SAP, SIP, Call Center, Technical Support, Analysis, Telephony, Escalation, Workforce Management, Telephone Skills, Customer Relations, Sales Support, Outlook, Windows, Account Management, Invoicing, Sla, Billing, Outbound, Remedy, Billing Systems, Siebel, Internet Explorer, Inbound, Data Analysis, Billing Solutions, Contact Centers, Employee Training, Avaya Technologies
Education
Oklahoma City University Meinders School of Business
Project Management and Petroleum Land Management
University of Colorado at Boulder
BA
Datu Health September 2014 - September 2015
Avaya May 2012 - June 2013
Avaya 2001 - April 2012
Lucent Technologies 1994 - 2000
AT&T Bell Laboratories 1979 - 1994
Skills
SIP, Telecommunications, Call Centers, Integration, Databases, Unix, Systems Engineering, Management, Software Documentation, Software Development, Software Design, Agile Methodologies, User Experience, VoIP, Testing, Avaya, Routing, Enterprise Software, Quality Assurance, Agile Project Management, Scrum, Software Project..., Telephony, Unified Communications, SaaS, Cloud Computing, Networking, Operating Systems, System Architecture, Software Engineering
Education
University of Colorado Boulder
Master of Science (MS), Computer Science
University of Missouri-Columbia
Graduate study, Anthropology
University of Colorado Boulder
Bachelor of Arts (BA), Mathematics, German (BA)
Avaya September 1976 - December 2012
Avaya September 1976 - December 2012
AT&T July 1987 - October 1991
Skills
Avaya, Telephony, Unified Communications, Project Management, Strategic Partnerships, Management, VoIP, Leadership, Contact Centers, Project Planning, Call Centers, Telecommunications, CTI, Customer Satisfaction, IP, SIP, Pre-sales, Data Center, Team Building, Wireless
Education
University of Delaware 1971 — 1975
BA, Biology
Time Warner Cable January 2013 - Present
Avaya August 2006 - January 2013
University of Colorado May 2011 - January 2012
Sentry Fire & Safety June 2001 - July 2006
Skills
Java, C++, HTML, SIP, Agile Methodologies, H.323, C#, XML, Unified Communications, VoIP, .NET, Visual Studio, Ant, JavaScript, TCP/IP, Telecommunications, Linux, Scrum, REST
Education
University of Colorado at Denver 2009 — 2012
MS, Computer Science
University of Colorado Denver 2001 — 2006
BS, Computer Science and Computer Engineering
Merck & Co., Inc. 2012 - Present
Merck & Co., Inc. 2009 - 2012
Merck & Co., Inc. 2007 - 2009
Merck & Co., Inc. 2005 - 2007
Merck & Co., Inc. 2003 - 2005
Avaya 2001 - 2003
General Office Environments 2000 - 2001
US Navy 1996 - 2000
General Office Environments 1994 - 1996
Skills
Cross-functional Team..., Finance, Process Improvement, Forecasting, Strategic Planning, Pharmaceutical Industry, Strategy, Change Management, Leadership, Clinical Development, Clinical Trials, Management, Business Planning, Marketing
Education
University of Colorado Colorado Springs 1999 — 2001
MBA, General Management
West Virginia University 1990 — 1994
BA, Sociology
AdvanTel Networks June 2013 - Present
Viable Resources October 2011 - May 2013
BBN Technologies October 2010 - April 2012
The Hartford April 2008 - July 2010
Viable Resources 2000 - 2008
AAA 1984 - 1993
Avaya 1990 - 1991
Skills
Contact Centers, Avaya, Call Center, Customer Experience, Workforce Management, IVR, CTI
Education
The University of Connecticut 1983 — 1987
BS, Education
Western New England College
MBA, Business
Arc Thrift September 2003 - Present
AT&T January 1970 - July 2001
Avaya 1991 - 2001
AT&T 1970 - 2001
Skills
Program Management, Strategic Planning, Change Management, Leadership Development, Instructional Design, Public Speaking, Coaching, Teaching, Higher Education, Project Management, Team Leadership, Organizational..., Telecommunications, Data Analysis, Adult Education, Performance Management, Employee Relations, PMO, Training, Team Building, Leadership, Process Improvement, Nonprofits
Education
University of Denver 1997 — 1999
masters degree, leadership, management, business
Federal Reserve Bank of Richmond March 2015 - Present
Apex Systems September 2013 - December 2014
Avaya February 2011 - June 2013
First Data Corporation January 2010 - January 2011
Banin Communication April 2009 - January 2011
Avaya July 2007 - March 2009
Danka Office Imaging July 2003 - July 2007
Insignia/ESG of Colorado, Inc. September 2002 - July 2003
Skills
Visio, Integration, Troubleshooting, Telecommunications, System Administration, Access, Networking, Management, Linux, Analysis, Windows Server, Databases, Account Management, Switches, IT Management, Hardware, Customer Satisfaction, Oracle, Enterprise Software, Servers, SIP, Customer Service, Sales, Direct Sales, Printers, VoIP, Call Center, Avaya, Process Improvement, Unix, SIP Trunking, Technical Support, VMware, Windows, Training, Call Centers, Software Installation, Software Documentation, Vendor Management
Education
University of Denver 2004 — 2006
Bachelor
Kleinfelder October 2012 - Present
URS Corporation March 2010 - June 2012
MWH May 2009 - March 2010
CH2M HILL November 2003 - May 2009
Avaya October 2000 - May 2003
Lucent Technologies December 1996 - September 2000
Brown and Caldwell 1993 - 1996
Lear Siegler Measurement Controls 1992 - 1993
Axem Resources 1981 - 1989
Skills
Proposal Management, Corporate Communications, Technical Writing, Internal Communications, Government, New Business Development, Strategic Planning, Adobe Acrobat, Marketing Communications, SharePoint, Process Improvement, Project Planning, Marketing Strategy, Proposal Writing, Business Development, Strategy, Leadership, Cross-functional Team..., Program Management, CRM, Project Management, Contract Management, Energy, Business Strategy, Marketing, Newsletters, Public Relations, Advertising, Contract Negotiation, Management, Sales Operations, Government Proposals, Editing, Proposal Support, Government Contracting, Proposal Leadership, Sales, Team Building
Education
University of Colorado Denver 1988 — 1990
BS, Business Administration - Marketing
salesforce.com April 2014 - Present
Avaya 2010 - April 2014
Avaya 2003 - 2010
Avaya 2001 - 2003
Lucent Technologies 2000 - 2001
University of Colorado Boulder 1999 - 2000
Ball Aerospace 1998 - 2000
University of Colorado Boulder 1998 - 1999
Skills
TCP/IP, Unix, Software Development, Software Engineering, Java, SIP, C/C++ STL, Perl, Linux, Agile Methodologies, JUnit, Debugging, Telecommunications, Eclipse, ClearCase, Performance Testing, Test Automation, Bash, Multithreading, Object Oriented Design, Shell Scripting, Embedded Systems, Distributed Systems
Education
University of Colorado Boulder 1998 — 2000
Master of Science (M.S.), Electrical Engineering
Vanderbilt University 1994 — 1998
Bachelor of Engineering (B.E.), Electrical Engineering, Mathematics, Summa Cum Laude
Bandwidth.com January 2012 - Present
Avaya April 2012 - January 2013
Avaya, Inc July 2010 - March 2012
Sony Ericsson November 2007 - September 2010
Nortel January 2007 - October 2007
Nortel April 2004 - December 2006
Nortel April 2002 - March 2004
Nortel Networks July 2001 - March 2002
Nortel Networks May 2000 - June 2001
Nortel Networks March 1999 - April 2000
Skills
Engineering, Human Resources, Supply Chain, Leadership, Telecommunications, Process Engineering, Wireless, Networking, Six Sigma, Program Management, GSM, Manufacturing, Cross-functional Team..., Outsourcing, Vendor Management, Supply Chain Management
Education
University of Connecticut 1976 — 1981
BSME, Mechanical Engineering/ Economics
SolidFire, Inc. December 2014 - Present
MDA Information Systems LLC March 2013 - December 2014
VMware February 2008 - March 2013
Avaya 1998 - 2008
Education
University of Colorado Denver 2000 — 2006
Master of Science, Computer Science
KMP Consulting, LLC October 2006 - Present
Hitachi Consulting 2008 - 2009
Shane Co. 2007 - 2008
Summit Enterprise Solutions May 2003 - October 2006
Double Diamond Solutions, Inc 2003 - 2006
Celestica 2001 - 2003
Avaya 2000 - 2001
Lucent --> Avaya 1998 - 2001
Skills
FI/CO, SAP R/3, ECC, SAP, SAPScript, SD, Business Process, SAP Netweaver, SAP Implementation, Integration, SAP BW, Tax, SAP FICO, Management Consulting, Business Intelligence, SAP FI, ERP, EDI, Accounts Payable, General Ledger, SAP MM, Master Data Management, SAP BI, ABAP, Consolidation, SAP SD, Materials Management, BAPI, SAP Portal, IDOC, SAP HR, Business Objects, SAP PS, Data Migration, Business Process Design, Business Process..., SAP ERP, Business Analysis, IT Strategy, Accounting, Requirements Analysis, Business Process..., Solution Architecture
Education
University of Dayton 1985 — 1989
Bachelor of Science (BS), Finance, General
University of Dayton
Bose Corporation 2005 - 2009
Avaya 2000 - 2003
Raytheon 1997 - 2000
Education
University of Connecticut
BS
California Association of Realtors May 2002 - Present
Avaya 1999 - 2001
Skills
Trade Shows, Meeting Planning, Hospitality, Corporate Events, Contract Negotiation, Event Planning, Private Events, Incentives, Event Management, Hospitality Management, Customer Service, Hotels, Hospitality Industry, Revenue Analysis, Negotiation, Account Management, Marketing, Location Intelligence, Convention Services, Leadership, Social Media Marketing, Marketing Communications, Incentive Travel, Tourism, Public Relations, Sponsorship, Venue Relations, Registration, Wedding Planning, Marketing Strategy, Online Marketing, Budgets
Education
Metropolitan State University of Denver 1974 — 1977
BS, Marketing
University of Denver 1973 — 1974
FreightPros September 2014 - Present
Marathon Freight July 2013 - August 2014
Magpie Software Services February 2013 - June 2013
Magpie Software Services February 2012 - June 2013
All Copy Products October 2010 - February 2012
Avaya February 2009 - August 2010
Spring Lake Hunting Lodge 2006 - 2008
Skills
Direct Sales, Telecommunications, New Business Development, Cold Calling, Sales Operations, Sales, Sales Process, Customer Service, Marketing Strategy, B2B, Account Management, VoIP, Management, Key Account Management, Freight Transportation, Logistics Management
Education
University of Colorado at Boulder
Bachelor of Science
Stanford University April 2009 - Present
Oracle March 2002 - March 2009
Avaya June 2000 - February 2002
Skills
Cisco Technologies, VoIP, Avaya Communication..., Avaya IP Telephony, IP, Cisco IOS, Wireless, IT Strategy, Security, Enterprise Software, Troubleshooting, Integration, Cisco Call Manager, Architecture, SIP, System Deployment, Cloud Computing, Network Security, Product Management, Mobile Devices, Call Centers, Avaya, Virtualization, Disaster Recovery, TCP/IP, Avaya Technologies
Education
University of Colorado Denver 1993 — 1997
Bachelor, Anthrolpology
Western State College 1991 — 1993
WANCO April 2014 - Present
ISYS Technologies June 2013 - March 2014
Magpie Software Services September 2012 - April 2013
Embla Systems, Inc. August 2011 - September 2012
Lockheed Martin February 2011 - May 2011
Vestas Technology R&D July 2010 - December 2010
Terumo BCT February 2005 - April 2010
StorageTek May 2001 - February 2005
Avaya October 2000 - July 2001
Lucent Technologies, Inc. February 2000 - October 2000
Skills
Embedded Systems, Embedded Software, C, Firmware, VxWorks, C++, RTOS, Testing, Code Composer Studio, Software Engineering, Linux, Electronics, Unix, Hardware, Software Development, Device Drivers, Integration
Education
University of Colorado at Denver 1983 — 1991
Bachelor of Science (BS), Electrical and Electronics Engineering
Comcast Cable 2013 - Present
Department of the Interior October 2011 - April 2013
Level 3 Communications 2013 - 2013
Skype June 2010 - June 2011
Avaya July 2007 - February 2010
Covad Communications February 2007 - July 2007
Qwest June 2005 - December 2006
Qwest January 2003 - June 2005
Avaya August 1998 - May 2001
Skills
VoIP, WAN, Cabling, Cisco Technologies, Voice Mail, Telecommunications, Call Center, Troubleshooting, Modular Messaging, Audix, CCNA, Avaya, Disaster Recovery, Security, Network Security, Call Centers, Telephony, TCP/IP, LAN-WAN, Technical Support, Networking, Unified Communications, SIP, Switches, Routers, IP, Routing, Avaya Technologies
Education
University of Colorado Denver
Avaya June 2013 - Present
Tri-State Generation & Transmission May 2012 - May 2013
Independent Contractor January 2010 - May 2012
Brant Electric February 2005 - January 2010
The Electric Company September 2002 - February 2005
Skills
Electrical Engineering, Electricians, Electric Power, Matlab, Project Planning, Power Plants, Embedded Systems, Power Distribution, MathCAD, Communication Skills, Microsoft Excel, Power Electronics, Simulink, Microsoft Word, Superior written &..., Engineering, Microsoft Access, LaTeX, SQL, AcSELerator, Energy, Microsoft Visio
Education
University of Colorado at Denver 2010 — 2013
Bachelor of Science (B.S.), Electrical Engineering
The Library Corporation February 2014 - Present
Avaya June 2011 - December 2013
Intel May 2010 - August 2010
Skills
C, C++, Java, Python, Linux/Unix, SNMP, Microsoft SharePoint, Microsoft Office, Software Development, Linux, SharePoint, OOP, Software Engineering, Agile Methodologies, Scrum, Testing
Education
University of Colorado Boulder 2007 — 2011
Bachelor of Science (BS), Electrical and Computer Engineering, Minor in Computer Science
Spectra Logic June 2015 - Present
Avaya July 2011 - June 2015
Microsoft April 1997 - July 2011
Education
University of Colorado at Boulder 1986 — 1992
Master of Engineering (M.Eng.), Aerospace, Aeronautical and Astronautical Engineering, 3.94
University of Colorado Boulder 1981 — 1985
Bachelor's Degree, Aerospace Engineering, 3.54
Labcorp Inc February 2015 - Present
Covance Laboratories June 2008 - February 2015
NRG Energy May 2005 - May 2008
Avaya June 1999 - May 2005
Skills
Deferred Compensation, Performance Management, Executive Pay, PeopleSoft, Management, Workforce Planning, Human Resources, Employee Engagement, Talent Management, HRIS, Employee Relations
Education
University of Delaware 1988 — 1992
Bachelor of Science, Economics
Spectralink Corporation 2015 - 2015
UPS Forwarding 2014 - 2015
Colorado Department of Public Health and Environment October 2009 - 2014
Avaya August 2000 - January 2009
Skills
SAP, Adobe Acrobat, Microsoft Office, Oracle, German, French, Tagalog, Inventory Management, Supply Chain Management, Supply Chain, Problem Solving, Record Keeping, Account Reconciliation, Export, Telecommunications, Process Improvement, Logistics, Scheduling, Materials Management, Contract Negotiation, Customer Relations, Customer Satisfaction, Customer Service, International Shipping, Shipping, Purchasing, Vendor Management, Operations Management, Software Documentation, Access, Process Scheduler
Education
University of Colorado at Denver 2001 — 2005
Master of Science, International Business
University of Colorado at Denver 1997 — 2001
Bachelor of Science, International Business
Avaya January 1996 - Present
Skills
Unified Communications, Telecommunications, Call Center, VoIP, Telephony, Operations Management, IT Management, Professional Services, Program Management, Logistics, International Sales, Product Management, Cross-functional Team..., Vendor Management, Call Centers, Outsourcing
Education
University of Colorado Boulder 1994 — 1996
MBA