Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Zetron 2014 - Present
Strong-Bridge Consulting May 2014 - August 2014
Ceptara Corporation 2013 - April 2014
JDMason Consulting LLC July 2009 - April 2014
TeleCommunication Systems February 2011 - June 2011
Talisma (now Moxie Software) December 2006 - January 2009
Varolii 2005 - 2006
Avaya 1999 - 2005
Mosaix 1992 - 1999
Digital Systems International 1992 - 1995
Skills
Executive Management, Management Consulting, Lean Six Sigma, Agile Methodologies, Software Development..., Software Project..., Program Management, Telecommunications, CRM software, SaaS, Cloud Computing, Telephony, VoIP, Web Development, Embedded Systems, ISO standards, Agile Project Management, ISO, CRM, Software Development, Product Management, Strategic Partnerships, Project Management, Enterprise Software, Systems Engineering, SDLC, Cross-functional Team..., Leadership, Management, Strategy, Integration, Mergers & Acquisitions, Enterprise Architecture, Business Process..., Scrum, Start-ups, Quality Assurance, Mobile Applications, Software Engineering, Mobile Devices, Team Leadership, Product Development, Six Sigma, Consulting
Education
Vanderbilt University
BS
Pepperdine University 1983 — 1984
Zen Planner July 2011 - Present
Pendum, LLC. October 2009 - April 2011
PaySimple October 2006 - November 2009
Avaya 2001 - 2006
GE Fanuc June 1996 - July 1997
GE June 1994 - July 1997
Skills
Leadership, Entrepreneurship, Strategic Planning, Business Development, Operations Management, Start-ups, Strategic Partnerships, Executive Management, Managerial Finance, Marketing Management, Business Strategy, Cross-functional Team..., Mergers & Acquisitions, P&L Management, Financial Management, Competitive Analysis, Product Management, Product Marketing, Small Business, SaaS, Marketing Strategy, Public Speaking, Product Innovation, Change Management, Business Growth..., Business Analysis, Budgets, Business Planning, Sales Management, Strategy, New Business Development
Education
University of Virginia - Darden Graduate School of Business Administration 1997 — 1999
MBA
Pennsylvania State University 1989 — 1994
Finance, International Business
Florida Umpires 2013 - Present
The Hartford October 2001 - May 2012
The Hartford 2002 - 2007
Avaya 1997 - 2001
Skills
Requirements Analysis, Call Processing, Contact Centers, VoIP, Voice & Data Convergence, Hosted Voice, Voice Networking, Collaboration, C-Level Presentations, Long-term Customer..., Account Portfolio..., Manage Client..., Sales Presentations, Account Management, Project Management, Call Centers, Enterprise Architecture, Analysis
Education
Providence College 1969 — 1973
Bachelor of Arts (B.A.), Economics
NICE Systems June 2014 - Present
NICE Systems June 2014 - Present
Avaya April 2005 - June 2014
Shared Technologies January 2000 - April 2005
Shared Technologies 2001 - 2005
Shared Technologies March 1989 - January 2000
WorldCom 1990 - 2000
Skills
Telecommunications, Avaya, PMP, VoIP, Contact Centers, Program Management, Unified Communications, Professional Services, Project Management, Disaster Recovery, Call Centers, Pre-sales, Software Documentation, SIP, Management, SharePoint, Managed Services, Avaya Technologies, Telephony
Education
Prince George's Community College 1984 — 1986
AA, Business Management
Google August 2015 - Present
Avaya 2010 - 2015
Nortel 2009 - 2010
Nortel 2007 - 2010
Nortel 2008 - 2009
Nortel 2007 - 2008
Skills
Product Marketing, Online Marketing, Strategy, Digital Marketing, Lead Generation, Marketing Communications, Direct Marketing, Social Media Marketing, Corporate Communications, Competitive Analysis, Salesforce.com, Advertising, Social Media, Public Relations, Marketing, Management, Leadership, Blogging
Education
Penn State University 2005 — 2006
MBA
Saint Bonaventure University 2001 — 2005
BBA
VMware 2014 - 2015
Avaya 2007 - 2014
IBM 2006 - 2007
McGraw Hill Financial 2001 - 2006
Multi-Page Telecommunication 1997 - 2000
United Credit Cards Service Corporation 1995 - 1997
Skills
Oracle, PL/SQL, SQL, Shell Scripting, Unix, Customer Service, Agile Methodologies, Performance Tuning, Data Analysis &..., Data Modeling, Business Analysis, Business Objects, Requirements Analysis, Software Project..., Vendor Management, Project Management, CRM, UNIX/Linux, ETL/ELT, Databases, Microsoft SQL Server, Management, Database Design
Education
Peoples’ Friendship University of Russia 1993 — 1999
Bachelor of Science in Applied Mathematics & Computer Science
US Army Reserves September 2015 - Present
United States Army Reserves (USAR) May 2015 - Present
K B White Realty October 2014 - Present
US Navy July 2013 - Present
Blaine A White Publishers January 2012 - January 2014
Avaya October 1998 - July 2009
Skills
Military, DoD, Security Clearance, Program Management, Government, Government Contracting, Operational Planning, Military Experience, Defense, Military Operations, Organizational..., Leadership, Command, Army, Information Assurance, National Security, Team Leadership, Government Procurement, Process Improvement, Federal Government, Force Protection, Project Planning, Top Secret, Operations Management, Intelligence Analysis, Emergency Management, Military Logistics, Afghanistan, Real Estate
Education
Pepperdine University 2015 — 2018
Doctor of Philosophy (Ph.D.), Education and Psychology - Organizational Leadership
University of Southern California 2013 — 2014
Master's degree, Business Administration and Management, General
University of Redlands 2001 — 2003
Telecommunications Management
Avaya March 2012 - Present
Avaya (f/k/a Nortel) September 2006 - March 2012
Southeastern Telecom February 2003 - September 2006
Third Generation April 1999 - February 2003
Skills
Unified Communications, Avaya, Managed Services, Telephony, Consultative Selling, Business Development, Business Planning, Strategy, Selling, Enterprise Software, Management, Telecommunications, Leadership, Sales, Sales Management, VoIP, IP, Channel Partners, Contract Negotiation, SIP, Solution Selling, Video Conferencing, Marketing Strategy, Account Management, Customer Service, Training, Contact Centers, Cloud Computing, Wireless, Direct Sales, Professional Services, SaaS, Salesforce.com, Call Centers, Networking, Data Center, Strategic Partnerships, Sales Process
Education
Pennsylvania State University 1996 — 1998
BA, Journalism
University of South Florida 1995 — 1996
College of Communications
Thompson Creek Metals Company April 2015 - Present
Thompson Creek Metals Company March 2011 - April 2015
Avaya April 2009 - March 2011
Avaya April 2005 - April 2009
Avaya September 2003 - April 2005
Avaya July 2001 - September 2003
Avaya January 2001 - July 2001
ICG Communications March 2000 - January 2001
Cyprus Amax Minerals August 1999 - March 2000
Cyprus Amax Minerals December 1997 - August 1999
Skills
Process Improvement, Forecasting, Operations Management, Management, Project Management, Leadership, Project Planning, Strategic Planning, Start-ups, Business Intelligence, Change Management, Mining, Budgets, Analysis, Sales Operations, Business Process..., Engineering, Salesforce.com, Sales Management, Project Control, Contract Negotiation, Program Management, Analytics, Logistics, Process Engineering, P&L Management, Vendor Management, Cross-functional Team..., Team Leadership, Risk Management, Business Strategy, International Business, Cost Engineering, Earned Value Management, Business Development, Financial Analysis, Contract Management, Mergers & Acquisitions, Procurement, Executive Management, Continuous Improvement, Supply Chain Management, Management Consulting, Financial Modeling, Due Diligence, Accounting, Financial Reporting, Strategy
Education
Penn State University
BS, Mining Engineering
West Virginia University
MBA
Cisco Systems, Iselin NJ October 2010 - Present
Avaya May 2006 - September 2010
Teleperformance May 2005 - May 2006
AT&T September 1998 - May 2005
CCTL August 1996 - September 1998
REGAN, RUSSELL, SCHNICKNER & SHAH, P.A. August 1994 - August 1996
Skills
SaaS, Solution Selling, Cloud Computing, CRM, Go-to-market Strategy, Professional Services, Unified Communications, Salesforce.com, Cross-functional Team..., Business Development, Telecommunications, Channel, Business Strategy, Sales Operations, Business Intelligence, Outsourcing, Sales Management, Lead Generation, Strategic Partnerships, Sales Process, Management, Project Management, Problem Solving, Leadership, Business Process, VoIP, Selling, Product Management, Partner Management, Enterprise Software, Consulting, IT Strategy, Segmentation, IT Management, E-business, Call Centers, Executive Management, Managed Services, IT Solutions, P&L Responsibility, Sales Force Development, CIOs, IT Transformation, IT Outsourcing, Hosted Services, CIO Advisory Services, Exceptional People..., Channel Partners, Business Alliances, ITIL Certified
Education
Harvard Business School 2012 — 2012
Aligning Sales and Strategy
Stevens Institute of Technology 2000 — 2002
MS, Business Management
Stevens Institute of Technology 1999 — 2002
MS, Project Managment
Penn State University 1990 — 1994
BS, Accounting
HSBC February 2015 - Present
HSBC February 2014 - Present
Deloitte May 2013 - February 2014
Deloitte April 2008 - May 2013
Deloitte 2013 - 2013
Avaya January 1995 - June 2003
Skills
Intellectual Property, Security, Network Security, Cloud Computing, Computer Forensics, Litigation Support, Analysis, Anti Money Laundering, Data Analysis, Data Forensics, OFAC, FCPA, KYC, AML, Document Review, Training, Due Diligence, Databases, Consulting, Risk Management, Legal Research, Fraud, Project Management, Banking, Management
Education
Seton Hall Law School 2003 — 2006
JD, Law
Penn State University 1980 — 1984
BS, Computer Science
Cisco June 2015 - Present
Cisco March 2013 - June 2015
Cisco Systems February 2011 - March 2013
Cisco Systems August 2007 - February 2011
Cisco Systems March 2005 - August 2007
Cisco Systems August 2002 - March 2005
Avaya 1998 - 1999
Siemens 1996 - 1998
Skills
Go-to-market Strategy, Solution Selling, Unified Communications, Telecommunications, Data Center, Sales Process, Virtualization, Sales Enablement, Cloud Computing, Sales Operations, Management, International Sales, Networking, Security, Leadership, Strategic Partnerships, Managed Services, SaaS, Wireless, Channel Partners, Sales strategy..., Demand Generation, Business Alliances, Global enterprise sales, Telephony, VoIP, Pre-sales, MPLS, IP, Network Architecture, IP telephony, Call center / contact..., IT channel sales & sale..., Top-tier channel..., Territory development..., Identifying &..., C-level interaction, Partner development &..., High-value contract..., Greenfield start-ups, Business transformation, Channel and sales..., Cross-cultural team..., Sales team recruitment..., Senior stakeholder..., Collaboration & BYOD..., Borderless networks, Routing & switching..., ITIL v3 Foundations..., Enterprise Software
Education
University of Chicago 2010 — 2011
Stanford University 2001 — 2002
Pontificia Universidad Javeriana 1998 — 1999
Professional Certificate
Pontificia Universidad Javeriana 1990 — 1996
BS
Apple July 2015 - Present
Apple May 2014 - April 2015
Avaya December 2009 - June 2013
Muruhavel Constructions May 2011 - May 2013
Nortel Networks July 2008 - December 2009
Skills
Integration, Unix, Enterprise Software, Marketing, Data Center, SDLC, Management, Scrum, Project Planning, Embedded Systems, Product Development, Business Strategy, Telecommunications, Team Building, Management Consulting, Program Management, Leadership, Business Analysis
Education
Penn State University 2013 — 2015
Master of Business Administration (MBA)
PSG College of Technology 2003 — 2008
BE, Electrical and Electronics Engineering
Sri Ahobila Math Oriental Higher Secondary School 2001 — 2003
Higher Secondary Certificate
The City of Columbia March 2012 - Present
Advanced Automation Consulting December 2009 - Present
ELL Enterprises LLC March 2009 - Present
IT-oLogy December 2009 - March 2012
Duck Creek Technologies February 2007 - February 2008
Duck Creek Technologies 2008 - 2008
Biowatch Medical 2005 - 2007
Biowatch Medical March 2003 - 2005
Avaya 2002 - 2003
Conita Technologies June 2001 - May 2002
Skills
Project Management, Process Improvement, Strategic Planning, Business Analysis, Software Development, Change Management, Product Development, Product Management, Project Planning, Vendor Management, Start-ups, Business Strategy, Program Management
Education
University of South Carolina - Darla Moore School of Business 1995 — 1996
IMBA, Marketing
Penn State University 1984 — 1989
MEng, Computer Engineering
Penn State University 1979 — 1983
BS, Industrial Engineering
Haverford Senior High School 1975 — 1979
Avaya December 2009 - Present
Nortel Networks September 2006 - November 2009
Flextronics Software Systems July 2004 - September 2006
FutureSoft June 1997 - July 2004
Larsen and Toubro Limited August 1994 - June 1997
Skills
Project Management, International Business, Business Strategy, Corporate Finance, International Finance, Business Analysis, Quantitative Analysis, System Dynamics, Statistical Modeling, Telecommunications..., Data communication, Ethernet Technology, Information Technology, Product Development, Wireless, Telecommunications, SNMP, ClearCase, VxWorks, Software Project..., System Architecture, Linux, Ethernet, RTOS, Embedded Software, Embedded Systems, Unix, C
Education
Southern New Hampshire University 2008 — 2014
Doctor of Philosophy (Ph.D.), International Business
Rivier University 2006 — 2008
Master of Business Administration (M.B.A.), General Business and Organizational Leadership
Pondicherry University 1990 — 1994
B.Tech, Electronics and Communication Engineering
Avaya January 2010 - Present
Nortel May 2004 - December 2009
Skills
IP, Wireless, Telecommunications, VoIP, Telephony, TCP/IP, Unified Communications, Ethernet, SIP, Avaya, TDM, Switches, H.323, LAN-WAN
Education
Pittsburg State University 1990 — 1993
Bachelor of Engineering (B.E.)
Verizon Enterprise Solutions May 2013 - January 2015
Avaya October 2011 - December 2012
AT&T Mobility January 2010 - November 2011
AT&T Mobility January 2008 - January 2010
AT&T Mobility May 2007 - January 2008
Skills
Customer Retention, Cross-functional Team..., Marketing Strategy, Team Leadership, Product Marketing, Team Building, Public Speaking, Marketing Management, Channel Relationship..., Channel Marketing, Direct Marketing, Brand Management, Consumer Marketing
Education
Rutgers, The State University of New Jersey-New Brunswick 2013 — 2015
Master of Business Administration (MBA), Marketing
Penn State University 2002 — 2007
B.S., Marketing
NACR August 2015 - Present
Avaya July 2012 - May 2015
Canon Business Solutions May 2010 - July 2012
Keller Williams Real Estate November 2004 - May 2010
GFI Digital January 2007 - December 2007
Lanier Worldwide January 2004 - December 2004
IKON Office Solutions April 2003 - April 2004
IKON Office Solutions September 1989 - September 1998
Skills
Cold Calling, Account Management, Direct Sales, Managed Services, Management, Sales, Sales Management, Sales Operations, Sales Process, Salesforce.com, Selling, Solution Selling, Team Building, Telecommunications, Unified Communications, VoIP
Education
Pittsburg State University 1985 — 1989
BBA, Marketing
eBay Enterprise April 2015 - Present
N/A March 2014 - April 2015
CFA Institute September 2012 - March 2013
Custom 3D Creations January 2012 - December 2012
Avaya June 2010 - August 2010
Avaya May 2009 - July 2009
Skills
Research, Microsoft Excel, Market Research, Microsoft Office, Data Analysis, Finance, PowerPoint, Microsoft Word, Management, Spanish, Event Planning, Social Media, Facebook, Photoshop, Marketing, Fundraising, Public Relations, Teamwork, Public Speaking, Social Media Marketing, Customer Service, Investment Banking, Bloomberg, Financial Analysis, Portfolio Management, Equities, Equity Research, Capital Markets, Real Estate
Education
Penn State University 2009 — 2013
Finance & International Business, Business
Moravian Academy 2005 — 2009
High School
Alcatel-Lucent 2013 - Present
UPMC 2007 - 2013
UPMC 2006 - 2007
UPMC 2005 - 2006
UPMC 2003 - 2005
Avaya 1997 - 2002
Skills
Project Management, Integration, Troubleshooting, ITIL, Cisco Technologies, Process Improvement, VoIP, Telecommunications, Technical Staff..., Team Leadership, IT Management, IP, TCP/IP, WAN, Networking, Network Design, Data Center
Education
University of Denver 1992 — 1994
MS, Telecommunications
Penn State University 1983 — 1987
BSEE, Electrical Engineering
Verizon Enterprise Solutions Group September 2003 - Present
Avaya 1998 - 2003
Cabletron 1992 - 1997
Skills
Managed Services, Solution Selling, Unified Communications, Co-location, Channel, Direct Sales, CRM, Cisco Technologies, Business Continuity..., ITIL, Strategy, Cloud Computing, MPLS, VoIP, Telephony, SaaS, Business Continuity, Professional Services, Avaya, Enterprise Software, Disaster Recovery, Sales Process, Business Development, Data Center, Sales, WAN, Salesforce.com, SIP Trunking, Business Process, Channel Partners, Sales Operations, Pre-sales, Selling, Account Management, Sales Management, Vendor Management, Mobile Devices, Security, Virtualization, Telecommunications, Wireless, Video Conferencing, Strategic Partnerships, Business Alliances, Infrastructure, Go-to-market Strategy, SIP, Ethernet, Storage, Lead Generation
Education
Plymouth State University 1987 — 1991
BS, Marketing
Management Data Systems International (MDSi) November 2011 - Present
Avaya January 2006 - October 2011
Avaya November 1996 - January 2006
Avaya June 1992 - November 1996
Skills
Developing Client..., Account Qualification, Sales Forecasting, Telecommunications, Channel, Strategic Partnerships, Business Planning, Forecasting, Selling, Managed Services, Avaya, Sales Operations, Telephony, Unified Communications, CRM, Business Development, MPLS, Sales, VoIP, Professional Services, IP, Wireless, Solution Selling, SIP, Channel Partners, Ethernet, SIP Trunking, Cloud Computing, Data Center, WAN, IVR, Co-location, Pre-sales, Avaya Technologies
Education
Penn State University 1983 — 1985
A.S., Telecommunications
Wells College 1973 — 1977
B.A., English/Economics
Dell August 2011 - Present
Brocade July 2010 - August 2011
Avaya January 2004 - April 2009
Sprint Corporation June 2003 - December 2004
Nortel Networks February 1993 - March 2001
Racal Datacom 1990 - 1993
IDEAssociates, Inc. 1986 - 1990
Skills
Data Storage..., Network Infrastructure, Servers, Software Solutions, Cloud Computing, Information Security, IT Sales, IT Service Delivery, Telecommunications, Information Technology, End User Computing, Contact Center Solutions, Strategic Account..., Global Account..., Cross-functional Team...
Education
Pepperdine University, The George L. Graziadio School of Business and Management
Master of Business Administration (M.B.A.)
University of Massachusetts, Amherst
Bachelor of Science (B.S.), Computer Science; Minor in Marketing
Sunovion/Sepracor Pharmaceuticals June 2014 - Present
Sunovion Pharmaceuticals Inc. July 2011 - June 2014
Cephalon April 2008 - June 2011
Avaya 2006 - 2008
ICG Commerce 2004 - 2006
Maritz Travel Company 2001 - 2004
Valley Forge Convention Center 1999 - 2001
Philadelphia Convention & Visitors Bureau 1998 - 1999
Skills
Meeting Planning, Contract Negotiation, Strategic Planning, Trade Shows, Event Management, Negotiation, Budgets, Management, RFP, Cross-functional Team..., Project Management, Pharmaceutical Industry, Strategic Sourcing, Logistics, Team Building, Team Leadership, Program Management
Education
Penn State University 1995 — 1999
BA, Marketing
Avaya June 2015 - Present
Unify - Formerly Siemens Enterprise Communications, Inc. January 2002 - June 2015
Verizon Business February 2011 - August 2011
Unify - Formerly Siemens Enterprise Communications, Inc. November 2007 - April 2009
Unify - Formerly Siemens Enterprise Communications, Inc. January 1995 - December 2001
Skills
Telephony, Continuous Improvement, New Business Development, Unified Communications, Cost Benefit, Customer Requirements, VoIP, Managed Services, SIP, Telecommunications, Sales Engineering, IP, Solution Selling, Wireless, Cloud Computing, Professional Services, Data Center, MPLS, LAN-WAN
Education
Penn State University 1988 — 1993
BS, Aerospace Engineering
Brother International Corporation April 2014 - Present
Merck September 2010 - January 2014
Avaya March 2009 - April 2010
Avaya February 2006 - March 2009
Cendant Corporation July 2005 - February 2006
Avaya February 2001 - July 2005
Seton Hall University October 1999 - February 2001
Seton Hall University December 1997 - October 1999
Lowenstein Sandler LLP May 1995 - November 1997
Information Resources October 1993 - April 1995
Skills
Hyperion Enterprise, Sarbanes-Oxley Act, Financial Reporting, Internal Controls, Accounting, Essbase, SAP FI, SAP ERP, Intercompany, Project Management, Financial Analysis, Consolidation, SAP, Cash Flow, Cash Flow Forecasting, Financial Statements, General Ledger, Finance, Variance Analysis, Budgets, Forecasting, ERP, US GAAP, Business Process...
Education
Providence College 1987 — 1991
Bachelor of Science
Altura Communication Solutions September 2013 - Present
Verizon April 2012 - September 2013
Brix Bar and Grill April 2012 - May 2013
Saxon Mortgage December 2011 - April 2012
BSL Telephony Services June 2010 - October 2011
Nortel 2005 - 2010
Avaya 2005 - 2010
Graham Brothers Entertainment 2003 - 2005
Techni-logics 2002 - 2003
NextiraOne September 2000 - January 2002
Skills
Bar Management, Restaurant Management, Hospitality, Bartending, FOH, Food & Beverage, Open Table, Avaya, SIP, Ethernet, T1, PRI, MPLS, Cabling, Optical Fiber, PABX, Leased Lines, VoIP, Telecommunications, Telephony, ISDN, Unified Communications, Troubleshooting, IP, Wireless, Call Center, H.323, Full P&L Responsibility, Employee Management, Promotions, Website Promotion, Radio Advertising, P&L Forecasting, Master Scheduling, POS, Aloha, Micros, Revention POS, Event Management, Twitter, P&L Budget Management, Facebook Marketing, Nightclub, Nightlife, IP PBX, QTP, ACD, Call Centers, IVR, LAN-WAN
Education
University Texas at San Antonio 1993 — 1994
Sports Management
Prairie View A&M University 1987 — 1989
Sports Management
Abilene High
Avaya July 1999 - May 2010
Avaya July 1999 - August 2004
Lucent Technologies July 1997 - 1999
AT&T 1993 - 1999
AT&T 1993 - 1999
AT&T Labs, Inc. June 1992 - June 1997
Skills
Security, Network Security, Remote Access, Testing, Product Support, Firewalls, VPN, Service Delivery, Customer Satisfaction, Telecommunications, TCP/IP, PMP, Program Management, Call Center, LAN/WAN, Problem Solving, Network Architecture, Managed Services, Product Management, Call Recording, Avaya, LAN-WAN
Education
Rutgers University – Camden 2010 — 2010
Dual Certificate, Project management
Penn State University
Associate, Electrical and Electronics Engineeering
Hewlett-Packard May 2014 - Present
Hewlett-Packard August 2011 - May 2014
Schneider Electric April 2010 - August 2011
Avaya December 2009 - April 2010
Nortel November 2008 - December 2009
Nortel September 2007 - November 2008
Nortel Networks December 2005 - September 2007
Skills
Unified Communications, Solution Selling, VoIP, Channel, Telecommunications, Wireless, IP, Start-ups, Data Center, Security, Business Development, Sales Operations, Management, Managed Services, Professional Services, Networking, Leadership, Account Management, Direct Sales, Go-to-market Strategy, MPLS, Channel Partners, Cloud Computing, Avaya, Cisco Technologies, Channel Sales
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1998 — 1999
M.B.A.
University of California, Santa Barbara
B.A., Political Science & Geography
Prassack Advisors December 2014 - Present
Trimble September 2013 - August 2014
EDGE Executives November 2006 - December 2013
Agrium March 2013 - November 2013
Tendril March 2012 - December 2012
Leading Online Retailer January 2005 - October 2006
Avaya May 2003 - October 2004
BI Incorporated January 2002 - April 2003
The Feld Group Institute July 2000 - December 2001
DoubleClick May 1999 - June 2000
Education
The University of Chicago Booth School of Business 1989 — 1992
MBA
Pennsylvania State University 1982 — 1986
B.S.
SM Squared LLC February 2015 - Present
Sean D. McShane Incorporated January 2006 - Present
Herbalife January 2000 - Present
AtoS 2012 - September 2013
AmerisourceBergen 2009 - June 2011
Ross Richard Associates, LLC 2008 - June 2011
Northfield Consulting Group 2011 - 2011
Avaya January 2006 - April 2009
Sean D McShane Inc. January 2006 - December 2008
Plantique Incorporated 2001 - 2006
Skills
SAP, Data Quality, SDLC, Data Governance, Master Data Management, SAP R/3, Data Integration, SD, Metadata Management, ERP, Project Implementation, Data Migration, Business Objects, Customer Data..., ABAP, Excel, ETL, Data Cleansing, Data Modeling, Access, Business Analysis, Word, Requirements Analysis, Data Services, PowerPoint, Informatica, Data Profiling, Leadership, Management Consulting, Microsoft Excel, Cross-functional Team..., Vendor Management, Business Intelligence, Microsoft Word, Enterprise Software, Business Process..., Data Cleaning, Outsourcing, Program Management, Strategy, Project Management, IT Service Management, Consulting, Management, Risk Management, IT Strategy, PMO, Data Center, Business Process Design, Integration
Education
Penn State University 1988 — 1992
MIS
Pennsylvania State University-Erie Campus 1988 — 1992
BS-MIS, Managment Information Systems
AlphaSights July 2015 - Present
AlphaSights July 2014 - June 2015
Vector Marketing 2013 - 2013
Avaya 2012 - 2012
Skills
Leadership, Time Management, Entrepreneurship, Team Building, Public Speaking, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Office..., Direct Sales, Recruiting, Due Diligence, VBA, Access, Salesforce.com, SAP, HTML 5, JavaScript, Java, SQL, SharePoint, MS Project
Education
Villanova University 2010 — 2014
Bachelor of Business Administration (BBA), Management Information Systems, General
Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires' 2012 — 2012
Newton North High School 2006 — 2010
RMG Networks April 2014 - September 2015
Avaya December 2009 - March 2014
Nortel Networks 1999 - 2010
Boeing 1986 - 1999
National Security Agency 1982 - 1986
Skills
VoIP, SIP, Telecommunications, IP, Avaya, TCP/IP, Telephony, Ethernet, SS7, Troubleshooting, Unified Communications, VPN, IVR, Windows Server, Switches, Integration, ISDN, Avaya Technologies
Education
Pennsylvania State University-Penn State New Kensington 1987 — 1988
Continued Education, Engineering
Penn Technical Institute 1980 — 1982
Associate's degree, Electronics Engineering
Avaya January 2011 - Present
Motorola January 2003 - January 2011
Nortel Networks January 1997 - January 2002
Skills
Program Management, Integration
Education
Penn State University 1988 — 1992
English, English/Language Arts Teacher Education
NACR, a ConvergeOne Company January 2015 - Present
Oracle September 2013 - January 2015
Oracle August 2012 - September 2013
Oracle July 2011 - June 2012
The VIA Group, Inc. December 2008 - March 2011
Avaya October 2004 - December 2008
Avaya/Lucent Technologies/Octel NetCare February 1998 - October 2004
Premier IT Global Services/VoiceCom/Async/MCI 1992 - 1998
Skills
Unified Communications, Avaya, Professional Services, Unified Messaging, Channel, Solution Selling, VoIP, SaaS, Direct Sales, Contact Centers, Managed Services, Cloud Computing, IVR, Telecommunications, CTI, Telephony, SIP, Call Center, Virtualization, Enterprise Software, CRM, Selling, Outsourcing, Cisco Technologies, Strategic Partnerships, Channel Partners, Networking, Sales Operations, Solution Architecture, Wireless, Strategy, Sales Management, Sales Process, Management, Go-to-market Strategy, Service Delivery, IP, Leadership, Pre-sales, Data Center, Call Centers, Contract Negotiation, Storage, Video Conferencing, Consulting, Salesforce.com, Sales, MPLS, Business Alliances, Program Management
Education
University of West Florida - College of Business 1982 — 1984
BS, Computer Science and Marketing
Pensacola Junior College 1980 — 1982
AA, Computer Science
Hewlett-Packard September 2012 - Present
Hewlett-Packard January 2011 - November 2012
ObjectTel February 2009 - November 2010
Avaya October 2006 - January 2009
US Express Leasing January 2005 - September 2006
Avaya September 2003 - January 2005
Expanets June 2002 - September 2003
Expanets Financial Services ( a CIT joint venture) June 2000 - June 2002
Lucent Technologies June 1999 - June 2000
Lucent Technologies January 1998 - June 1999
Skills
Unified Communications, Telecommunications, VoIP, Managed Services, Solution Selling, Avaya, Call Center, Channel, Telephony, Cloud Computing, Professional Services, Direct Sales, Vendor Management, Sales Management, Strategic Planning, Call Centers, Team Building, Team Leadership, Strategy, Strategic Partnerships, Channel Partners, Leadership, Management, Customer Satisfaction, CRM, Outsourcing, Sales, Cross-functional Team..., Cisco Technologies, Executive Management, Sales Operations, SaaS
Education
Providence College
BA
Avaya April 2015 - Present
Profit Recovery Partners November 2006 - March 2015
Wavecrest Corporation September 2000 - September 2006
Continental Resources Inc. June 1997 - September 2000
Skills
Negotiation, Business Development, Sales, Forecasting, Process Improvement, New Business Development, Contract Negotiation, Strategic Planning, Vendor Management, Business Strategy, Sales Management, Strategic Sourcing, Team Leadership, Team Building
Education
Philadelphia University 1986 — 1990
B.S., Business Management
Pennsauken High School
SPS August 2001 - Present
Avaya January 1993 - August 2001
Bell Labs Lucent Technologies January 1993 - January 1994
AT&T January 1992 - January 1993
Skills
Unified Communications, Managed Services, Telephony, Avaya, Solution Selling, Channel, SIP, VoIP, Sales Management, Video Conferencing, Call Center, Telecommunications, Professional Services, SIP Trunking, Wireless, Channel Partners, IVR, Contact Centers, Leadership, Direct Sales, Data Center, Sales Operations, Management, Cloud Computing, MPLS, Sales, IP, Mobile Devices, LAN-WAN, Product Management, Sales Process, Go-to-market Strategy, Pre-sales, CTI, Co-location, Call Centers, Strategic Partnerships, WAN, Salesforce.com, Channel Sales, Enterprise Software, Business Development, Cisco Technologies, ACD, SaaS, Network Design, Account Management, Networking, Sales Engineering, Business Alliances
Education
Penn State University 1985 — 1987
MBA, Finance, Real Estate, Marketing
Penn State University 1974 — 1978
BS, Biology
Allworx, a Windstream company October 2013 - Present
Avaya January 2011 - November 2013
GarrettCom, Inc. December 2009 - January 2011
Adtran August 2006 - December 2008
LS Networks May 2003 - August 2006
Nortel August 1999 - May 2003
Cisco February 1997 - August 1999
Skills
Solution Selling, VoIP, Channel, Telecommunications, Unified Communications, Direct Sales, Wireless, Managed Services, Account Management, Sales Management, IP, Sales Process, MPLS, Cloud Computing
Education
University of Phoenix 1994 — 1997
BS, Business Adminsitration
Portland State University 1984 — 1987
Psychology
Lake Oswego High School 1981 — 1983
Paragon Technology Solutions, Inc. 2013 - Present
Paragon Technology Solutions, Inc. November 2010 - Present
Paragon Technology Solutions, Inc. 2010 - Present
Avaya December 2009 - August 2010
Nortel Networks 2007 - 2009
Nortel Networks 2006 - 2007
Nortel Networks 2004 - 2006
Nortel Networks 1983 - 2004
Skills
Telecommunications, Pre-sales, IVR, Project Management, SIP, Telephony, System Deployment, VoIP, Call Centers, Integration, Unified Communications, Six Sigma, Managed Services, CTI, Pricing, Leadership, Avaya, Project Planning, Contact Centers, T1, Management, Solaris, Networking, Test Planning, Manual Testing, Regression Testing, System Testing, Test Cases, Change Management, OFAC, KYC, ISO8583, OWASP, Ipswitch, PCI DSS, LexisNexis, Fiserv, Transaction Processing, Solution Implementation
Education
Penn State University-Great Valley, PA
Various Scrum/ Agile classes and workshops, Scrum/ Agile
Rapid7
PCI Essentials
PCI 3.0 Standards, Computer and Information Systems Security/Information Assurance
Avaya
Green Belt Certified in PCMS, DMAIC and DMADV/Lean
Penn State University 2006 — 2007
Certified, Project Manager
Penn State University 1998 — 1999
Certificate, Project Management
Global Knowledge
Unified Communications, SUN, Windows, IVR, Networking, Call Center, Computer Systems Networking and Telecommunications
Lincoln Technical Institute
Electronics
Penn State University
CUEs, Certificated, Programming, telecommunication design and business applications
Periphonics
IVR maintain and programming
Avaya November 2014 - Present
Verint 2010 - September 2015
Avaya May 2005 - February 2010
Nortel May 2005 - December 2009
Skills
Contact Centers, Avaya, SIP, Telephony, Unified Communications, IVR, VoIP, ACD, TDM, Software Installation, Call Center, RTP, Quality Monitoring, Workforce Management, Call Recording, Verint
Education
Prairie View A&M University 2001 — 2005
Batchelor of Science, Computer Engineering
Prairie View A&M University 2001 — 2005
Degree: Bachelor of Science, Computer Engineering and Technology
Adecco Group October 2007 - April 2011
Avaya May 1990 - March 2006
Education
Pikes Peak Community College 1992 — 1995
Associate of Arts (A.A.), Business Administration, Management and Operations
A. Duie Pyle, Inc. October 2009 - Present
Michael Crowley Consulting LLC November 2003 - October 2009
C&D Technologies September 2005 - August 2007
Avaya March 2001 - June 2002
Campbell Soup Company March 1999 - May 2001
Rich Products Corporation 1995 - 1999
PPG Industries, Inc. July 1969 - May 1995
Skills
Strategic Consulting, IT Transformation, Business Process..., Process Engineering, Strategic Planning, Management Consulting, ITIL, Product Development, IT Operations
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1980 — 1982
MBA, Finance
Penn State University 1965 — 1969
BS, Operations Management
Sirius XM Radio Inc. November 2013 - Present
J. Knipper & Company November 2009 - November 2013
Avaya 2005 - November 2009
Avaya 2000 - 2005
Alcatel-Lucent 1995 - 2001
Skills
PMP, Software Project..., SDLC, Scrum, Product Development, Business Process, Process Improvement, Quality Assurance, Root Cause Analysis, Cross-functional Team..., Integration, CMMI, Project Management, Process Definition, Agile Methodologies, Business Analysis, Telecommunications, SIP, Program Management, Project Planning, Management, Change Management, Software Documentation, Product Management, Requirements Analysis, Software Development, Vendor Management, Testing, Outsourcing
Education
Stevens Institute of Technology 1997 — 2002
MECE, Computer Engineering
Pennsylvania State University 1991 — 1995
BSME, Mechanical Engineering
Manalapan HS 1987 — 1991
St.Mary's International School 1985 — 1987
Middle School
Avaya September 2014 - Present
Avaya February 2014 - September 2014
Avaya June 2010 - February 2014
Avaya October 2007 - June 2010
Avaya June 2007 - October 2007
Avaya October 2006 - May 2007
Avaya October 2001 - September 2006
Ziptone 2000 - 2001
Lucent Technologies 1998 - 2000
AT&T 1997 - 1998
Skills
Unified Communications, Contact Centers, CRM, Sales Engineering, Solution Selling, IVR, Hosted Services, Go-to-market Strategy, Wireless, Networking, Customer Experience, Leadership, Strategy, Predictive Dialers, Managed Services, Team Leadership, Program Management, Sales Management, Solution Architecture, Business Analysis, SaaS, Pre-sales
Education
Penn State University 1990 — 1994
Psychology
Janrain, Inc. March 2012 - Present
Conversive, Inc. - Acquired by Avaya August 2009 - February 2012
Litescape Technologies August 2006 - August 2009
Cisco Systems February 2006 - August 2006
Nuance Communications July 2003 - January 2005
JRG Software, Inc 2005 - 2005
Nuance 2000 - 2003
Avaya July 1989 - July 2000
Lucent Technologies 1996 - 2000
Skills
SaaS, Enterprise Software, Direct Sales, Sales, Sales Management, Start-ups, IVR, Solution Selling, Selling, Speech Recognition, Account Management, E-commerce, Management, Social Media, Social Media Marketing, Team Building, Call Center, BPO, Salesforce.com, Call Centers, Channel, Channel Sales, Leadership, Partner Management, Chat, Lead Generation, Territory Development, Digital Marketing, Inside Sales, Account Developement
Education
Pennsylvania State University 1984 — 1988
BS, Marketing
Pennsylvania Department of Transportation May 2014 - Present
Accenture Consulting August 2011 - May 2013
Zero Chaos, Inc 2009 - 2011
IBM Global Services 2001 - 2009
US Navy Reserve 1987 - 2002
Avaya 1999 - 2001
Lucent Technologies 1996 - 1999
AT&T 1992 - 1996
AT&T 1988 - 1992
Dun & Bradstreet 1986 - 1988
Skills
Business Process..., Requirements Analysis, Requirements Gathering, Business Requirements, Requirements Management, Instructor-led Training, Classroom Instruction, Configuration Management, SAP Configuration, SAP R/3, Microsoft Office, Financial Analysis, Financial Reporting, Forecasting, Troubleshooting, Excel, MS Project, Process Improvement, Process Development, Process Management, Business Process..., ERP, Information Technology, SAP, Project Planning, Business Process, Business Process Design, Project Management, Gap Analysis, SAP ERP, Business Analysis, Analytics, Project Coordination, Rollout, Quality Assurance, SAP Implementation, Testing, PMP, Access, Business Intelligence, Management, PMO, SDLC, Project Portfolio..., Microsoft Excel, Integration, Program Management, Cross-functional Team..., Change Management
Education
University of Phoenix 1997 — 2000
MBA, Technology Management, 3.9
Western International University 1992 — 1994
International Business
Penn State University 1976 — 1980
BS, Business Management
NIKSUN October 2014 - Present
Avaya November 2009 - April 2014
Avaya March 2009 - March 2014
Nortel July 1998 - November 2009
Bay Networks 1994 - 1998
SynOptics Communications 1993 - 1994
Skills
SIP, Unified Communications, Avaya, Wireless, VoIP, Telephony, IP, Network Design, MPLS, Cisco Technologies, TCP/IP, Managed Services, Telecommunications, Routing, Data Center, Ethernet, WAN, Switches, Sales Engineering, Cloud Computing, TDM, Avaya Technologies
Education
Prairie State College 1974 — 1978
Mechanical Engineering
University of Illinois at Urbana-Champaign 1973 — 1974
Architectural Engineering
Morgan Stanley April 2012 - Present
Electronic Arts August 2011 - April 2012
Credit Suisse September 2010 - August 2011
Avaya May 2006 - September 2010
Universal McCann July 2003 - May 2006
MCT June 1999 - July 2003
Northrop Grumman Information Systems 1995 - 1999
Skills
C++, C#, Java, Microsoft SQL Server, Tomcat, Apache, MySQL, Design Patterns, Perl, Agile Methodologies, Java Enterprise Edition, Spring, Web Services, GWT, SQL, Oracle, Eclipse, SOA, Subversion, Software Development, Software Design, Linux, XML, Spring Framework
Education
Peter the Great St.Petersburg Polytechnic University 1987 — 1993
Masters Degree in Science in Engineering, Software and Systems Engineering
Performance Connections, Inc December 2011 - Present
CallCenterBestPractices.com June 2008 - Present
The LoBue Group May 2013 - May 2015
Crescendio, LLC October 2012 - May 2013
Avaya October 2010 - December 2011
Vector BPO September 2009 - October 2010
Results Customer Solutions June 2004 - September 2009
Circuit City 2007 - 2009
Earthlink May 2003 - June 2004
TCIM 2001 - 2003
Skills
Outsourcing, Call Centers, Call Center, Customer Satisfaction, Performance Management, Vendor Management, Telecommunications, Management, Leadership, Customer Experience, Account Management, Customer Retention, BPO, Workforce Management, Call center start-up, Contact Centers, Team Building, Process Improvement, Business Development, Training, Telemarketing, VoIP, Recruiting, Sales Operations, CRM, Business Process, Team Management, Networking, Contact Center..., Up-selling, Strategic Planning, New Business Development, Analytics, Inbound Marketing, IVR, Executive Management, Operations Management, Lead Generation, Hosted Voice, Coaching, Service Delivery, Business Process..., Sales, Sales Management, Human Resources, Avaya, Wireless, Team Leadership, Call Center Leader, Cross-functional Team...
Education
Penn State University 1983 — 1987
Columbia High School 1979 — 1983
NCR Corporation January 2015 - Present
Avaya Inc. April 2012 - March 2014
Avaya April 2010 - April 2012
Avaya Government Solutions July 2009 - May 2010
Cisco Systems August 2004 - October 2008
Skills
Unified Communications, Solution Selling, Cloud Computing, Telecommunications, Managed Services, Professional Services, Strategic Partnerships, Go-to-market Strategy, Enterprise Software, Telephony, Start-ups, Business Development, Cross-functional Team..., Channel Partners, Leadership Development, VoIP, Sales & Marketing..., Management, Executive Management
Education
Pepperdine University
Bachelor's degree, Business Administration and Management, General
MaxPoint August 2015 - Present
Microsoft November 2014 - June 2015
Microsoft July 2012 - October 2014
Avaya January 2012 - June 2012
VMware May 2011 - November 2011
Zulahoo Inc August 2010 - December 2010
Research In Motion Corporation (RIM) May 2010 - August 2010
University of Texas at Dallas March 2010 - May 2010
Skills
Project Management, Scrum, Rally, Java, Software Engineering, Agile Methodologies, Program Management, Sales Engineering, Software Quality..., Eclipse, Python, C#, Web Development, Software Development, Databases, JIRA, UI testing, Test Automation, Jenkins, Automation, Usability Testing, QA Automation, Hudson, Technical Process, Testing, SQL
Education
The University of Texas at Dallas 2009 — 2011
MS, Computer Science - SE
Pondicherry University 2005 — 2009
B.Tech, Computer Science and Engineering
Fortune 50 company December 2006 - Present
Avaya July 2000 - December 2006
Skills
Microsoft Word, Customer Service, Microsoft Excel, World qualified Type..., ISBAO Auditor, Operations Management, Flights, Airports, Commercial Aviation, Airlines, Outlook, Aviation, Program Management, Aircraft, Process Improvement, PowerPoint, Leadership, Flight Safety, Aircraft Maintenance, Civil Aviation, Flight Planning
Education
Parks College 1980 — 1982
Bachelor of Science (BS), Aircraft Maintenance Engineering, 3.79/4
Penn State University 1977 — 1980
Nuclear Engineering
Hewlett-Packard October 2014 - Present
Avaya January 2007 - Present
Hewlett-Packard 2014 - 2015
Avaya May 2012 - October 2014
Avaya May 2007 - May 2012
Demarini Sports January 2000 - January 2010
Avaya January 1999 - October 2007
Lucent Technologies / Avaya January 2002 - January 2007
AT&T January 1995 - January 2002
Skills
Security, IT Service Management, IT Strategy, IT Operations, IT Solutions, Financial Planning, Financial Modeling, Managed Services, Service Management, Call Centers, CRM, Avaya Technologies, Change Management, Enterprise Software, IP, Infrastructure, Leadership, Management, Operations Management, Project Management, SIP, Service Delivery, Strategy, Telecommunications, Telephony, Troubleshooting, Vendor Management, Unified Communications, VoIP
Education
Portland State University 1994 — 1995
Bachelor of Science
Portland State University
Bachelor of Science, Social Sciences
Avaya March 2015 - Present
xG Technology, Inc. June 2014 - March 2015
Motorola Solutions June 2012 - June 2014
AT&T July 2011 - June 2012
Motorola Solutions July 2006 - July 2011
US LEC July 2005 - July 2006
TelCove (Adelphia Business Solutions) May 2000 - July 2005
Skills
Wireless, Telecommunications, Product Development, Channel, MPLS, Ethernet, IP, VoIP, Professional Services, Troubleshooting, Hardware, WLAN, Mobile Devices, Solution Selling, Cloud Computing, Enterprise Software, Wireless Networking, Networking, WiFi, RF, WAN, Unified Communications, Telephony, Sales Operations, Switches, Selling, Cellular Communications, CDMA, Managed Services, 4G, Network Design, Sales, Cisco Technologies, Security
Education
Penn State University 1996 — 2000
BS EET, Electrical Engineering Technology
Pennsylvania State University
Electrical Engineering Technology
Avaya July 2010 - May 2015
ViewTEQ September 2009 - February 2010
Nortel August 2009 - 2010
ANIXTER Inc. 2004 - 2008
INDOTEL 2000 - 2004
Skills
Telecommunications, VoIP, Unified Communications, Network Design, Wireless, IP, Solution Selling, Data Center, Cloud Computing, Product Management, Managed Services
Education
Pontificia Universidad Católica Madre y Maestra 1997 — 1998
MBA, Adminstration
The City College of New York
BEEE, Electrical Engineering
Oracle September 2014 - August 2015
Avaya April 2013 - July 2014
Hewlett-Packard August 2012 - March 2013
Cisco January 2008 - July 2012
Polycom December 2005 - January 2008
TopLayer Networks December 1999 - November 2005
Cisco January 1996 - December 1999
Education
Portland State University 1975 — 1981
Business Administration and Management, General
Portland State University
Business Administration and Management, General
Becton Dickinson May 2008 - Present
Avaya May 2007 - May 2008
Novartis Consumer Health July 2002 - May 2007
Verizon Wireless April 2001 - July 2002
AT&T March 1999 - April 2001
Nisivoccia & Company LLP Certified Public Accountants & Advisors September 1997 - March 1999
Skills
Sarbanes-Oxley Act, Financial Reporting, Internal Controls, Accounting, Auditing, Variance Analysis, Account Reconciliation, Cash Flow, Financial Analysis, Internal Audit, SEC filings, Process Improvement, GAAP, Sarbanes-Oxley, Financial Statements, Budgets, Finance, Financial Accounting, General Ledger, IFRS, Forecasting, Fixed Assets, Essbase, Hyperion Enterprise, XBRL, Technical Accounting..., Revenue Recognition, Consolidated Financial..., Accounting Standards, Accounting Research, Financial Policies &..., US GAAP, Quarterly Reporting, Annual Reports
Education
Seton Hall University 1998 — 2003
MBA, Finance
Penn State University 1993 — 1997
BS, Accounting
Sensus October 2013 - Present
Itron March 2010 - October 2013
Avaya December 2009 - March 2010
Nortel February 2008 - 2009
Nortel March 2006 - February 2008
Nortel Networks October 2001 - March 2006
Bell Northern Research 1995 - 2000
Skills
Integration, Test Automation, Quality Assurance, SIP, Software Quality..., Agile, Telecommunications, VoIP, Process Development, SDLC, IP, Test Planning, Wireless, System Testing, Resource Management, Agile Methodologies, PMP, Process Improvement, Process Simulation, Drive to Succeed, Testing, Cross-functional Team..., Ethernet, Unix, Project Management, Operations Management, Requirements Analysis, Vendor Management, TCP/IP, Leadership, Six Sigma, System Deployment, Project Portfolio..., Scrum, Management, Quality Management, Software Project..., Change Management, Software Documentation, Software Development, Cloud Computing, Visio, Perl, Product Management, PMO, ClearCase, Program Management, Agile Project Management, Business Process, MS Project
Education
NC State University 2009 — 2009
Certificate of Continuing Education, Exec/PM Advanced Leadership
Penn State University 1983 — 1988
Bachelor and Associates, Electrical Engineering Technology and Telecommunications Engineering
Unify (Formerly Siemens Enterprise Communications) May 2011 - Present
Avaya July 2007 - May 2011
Ciena January 2001 - May 2007
Newbridge Networks October 1999 - January 2001
Advanced Fiber Communications ( aquired by Tellabs) May 1997 - October 1999
Motorola August 1995 - May 1997
Ericsson / Raynet July 1991 - August 1995
ADC Telecommunications June 1989 - July 1991
NY Telephone November 1984 - June 1989
Skills
Managed Services, Unified Communications, VoIP, Solution Selling, Telephony, SIP, Telecommunications, Ethernet, Avaya, Cloud Computing, Sales Management, Direct Sales, Wireless, Sales Operations, Professional Services, Channel Partners, Strategic Partnerships, Sales, Channel, Call Centers, Contact Centers, IP, Account Sales Strategies, Communication Skills, Salesforce.com, SIP Trunking, Business Development, Team Building, Avaya Technologies
Education
Pratt Institute 1982 — 1986
Engineer's Degree, Mechanical Engineering
Avaya July 2015 - Present
Rutgers Business School September 2013 - May 2015
Bank of America June 2014 - August 2014
URS Corporation January 2011 - August 2013
URS Corporation April 2008 - December 2010
Skills
Project Management, Financial Analysis, Procurement, Supplier Development, Financial Modeling, Data Analysis, Quality Assurance, Contract Management, Negotiation, Construction Management, Engineering Management, Construction, Electrical Engineering, Engineering, Energy, Energy Efficiency
Education
Rutgers, The State University of New Jersey - Rutgers Business School 2013 — 2015
Master of Business Administration (MBA), Supply Chain Management and Finance
Penn State University 2002 — 2007
BS, Electrical Engineering
Office Depot February 2012 - Present
Avaya November 2010 - July 2011
Nortel October 2005 - November 2010
Nortel Networks April 2003 - October 2005
Nortel Networks June 2002 - April 2003
Nortel Networks March 2001 - June 2002
Nortel Networks March 1999 - March 2001
Nortel Networks June 1996 - March 1999
Nortel Networks June 1993 - June 1996
Skills
Developing and Adapting..., Decision Marking, SAP, MS Office (Excel, Word,..., People Leadership, Analysis, Invoice Processing, Telecommunications..., Dispute Resolution, Client Relationship..., Customer Service, managing customer..., Project Execution, Supply Chain Management, Demand Forecasting, Sales Order Processing, Order Management, Order Fulfillment, Virtual Office, Certified Six Sigma..., Excel, PeopleSoft, Six Sigma, Project Management, CRM, Leadership, Microsoft Excel, Operations Management, Materials Management, Cross-functional Team..., Telephony, Telecommunications, Avaya, Strategic Planning, Product Management, VoIP, Supply Chain, Management, Process Improvement, Call Centers, Forecasting, Avaya Technologies
Education
University of Calgary 1987 — 1992
B.SC, Applied Mathematics
Penn State University 2013 — 2013
Supply Chain Management Development Program
Envision Healthcare July 2015 - Present
Brink’s October 2012 - July 2015
Verizon August 2002 - January 2012
Avaya April 1997 - July 2001
Education
Penn State University
BA, Journalism
AT&T September 2010 - Present
Family Promise of Monmouth County May 2009 - July 2013
Net Centric Data Strategy Center of Excellence at US Army January 2009 - January 2011
Avaya September 2000 - October 2008
Lucent Technologies 1996 - 2000
AT&T 1978 - 1996
Skills
VoIP, SIP, Agile Methodologies, Scrum, CTI, Network Administration, Accessibility, Telecommunications, Telephony, H.323, Software Development, Integration, Wireless, PMP, Cloud Computing, Cross-functional Team..., Product Management, Program Management, Software Engineering, TCP/IP, Vendor Management, IT Strategy, IP, Web Services, Call Center, Management, Avaya, SaaS, Linux, Testing, Unified Communications, SDLC, SOA, Project Management, Mobile Devices, Software Project..., Video Conferencing, IP PBX, Project Planning, Requirements Analysis, Leadership, Network Architecture, System Architecture, Cloud-based
Education
Princeton University
Master of Science in Engineering, Computer Science
Rutgers University-New Brunswick
Bachelor of Arts, Computer Science, Mathematics
Avaya Inc. 2005 - 2015
Avaya 2002 - 2005
Avaya Labs Research 2000 - 2001
Siemens Corporate Research 1987 - 2000
Skills
SIP, Telephony, IP, Product Strategy, Telecommunications, Product Management, Statistical Modeling, VoIP, Unified Communications
Education
Rutgers University-New Brunswick 1998 — 2001
MBA, Management of Innovation & Technology
Princeton University 1983 — 1988
PhD, Electrical Engineering
The Cooper Union for the Advancement of Science and Art 1979 — 1983
BE, ME, Electrical Engineering
ITT Technical Institute September 2014 - Present
Avaya July 2015 - September 2015
Westwood College March 2014 - September 2014
Cloud-Age IT November 2012 - February 2013
Copper Mountain College September 2012 - January 2013
Agile Communications June 2008 - September 2012
Avaya October 1995 - May 2008
Lotus Development Corporation 1991 - 1995
Unisys Corporation 1987 - 1991
Skills
SDLC, Troubleshooting, Architecture, Project Management, Team Building, System Architecture, Product Management, Software Development, Security, Leadership, Professional Services, Integration, Cross Functional Team..., System Deployment, Systems Engineering, Windows, Testing, IP, Networking, Product Development, C++, Analysis, SaaS, Telecommunications, VoIP, Project Planning, Requirements Analysis, Wireless, Consulting, Linux, Team Management, Management, TCP/IP, Program Management, Unix, Cloud Computing, Higher Education, Enterprise Software, Agile Methodologies, Distributed Systems, Architectures, Telephony, Teaching Adults
Education
Penn State University 1989 — 1991
ME
Penn State University 1983 — 1987
BS
Avaya April 2014 - Present
Avaya March 2012 - March 2014
Avaya May 2010 - March 2012
Avaya January 2009 - May 2010
Avaya July 2006 - January 2009
Unilever May 2002 - July 2004
Unilever August 1999 - May 2002
Skills
Supply Chain Management, Inventory Management, Forecasting, Manufacturing, Problem Solving, Sales and Operations..., Demand and Supply..., Working Capital..., Logistics Management, S&OP implementation, Supply Chain, Process Improvement, Strategy, Logistics, Management
Education
Penn State University 2004 — 2006
MBA, Supply Chain Management and Corporate Finance
Penn State University 2005 — 2006
Master of Manufacturing Management
Universidad Metropolitana (VE) 1992 — 1998
Bachelor, Business Administration
Verizon Wireless October 2008 - Present
Avaya 2006 - 2008
The Princeton Review 2004 - 2006
SCORE! Educational Centers 2001 - 2003
Skills
Management, Project Management, Strategic Planning, Cross-functional Team..., Leadership, Strategy
Education
Princeton University 1997 — 2001
BA, Economics
South Brunswick High School 1993 — 1997
Avaya October 2000 - Present
City of Aurora October 2013 - Present
Lucent Technologies September 1996 - October 2000
AT&T May 1986 - September 1996
Skills
Project Management, Software Development, Process Improvement, Leadership, Customer Oriented, Troubleshooting, Customer Support, Escalation Process, Call Centers, Product Support, Team Management, Technical Support, Visual C++, Shell Scripting, Avaya Technologies, Support Engineers, Product Design Support, Site Planning, Telecommunications, Product Design, Telephony, Unified Communications, VoIP, Java, Perl, SQL, TCP/IP, Agile & Waterfall..., Red Hat Linux, VMware, ActiveMQ, TAPI, SIP, Object Oriented Software, xml, citrix
Education
University of Southern California 1987 — 1988
MS, Computer Science
Prairie View A&M University 1981 — 1986
BS, Computer Science
Avaya October 2014 - Present
Hewlett Packard October 2013 - September 2014
Hewlett-Packard December 2011 - October 2013
Hewlett-Packard April 2010 - December 2011
MARCOLIN USA 2008 - 2009
Wirestone October 2004 - December 2008
Hewlett Packard 1995 - 2004
Xerox 1985 - 1995
Skills
Sales Management, Executive-Level..., Business Development, Contract Negotiation, Channel Strategy, Channel Sales, Cross-functional Team..., Global Account..., Key Account Management, Managing Complex Sales, Marketing Strategy, Account Management, New Business Development, Product Marketing, Solution Selling, Sales, Strategy, Management, Managed Services, SaaS, Cloud Computing, Strategic Partnerships
Education
Pepperdine University
Business Administration and Management, General
Avaya May 2014 - Present
Avaya June 2006 - Present
Diversified Radiology January 2003 - June 2006
ICG Communications December 2000 - June 2002
Swisslog March 1999 - December 2000
Skills
Cisco, Avaya, WAN, SIP, TDM, H.323, Switches, Telecommunications, Unified Communications, ISDN, VoIP, LAN/WAN, IP, Call Center, Frame Relay, Switch, Routing, Network Engineering, Ethernet, Routers, Linux, VPN, Avaya PBX, Firewalls, TCP/IP, Network Administration, Telephony, Team Building, Media Gateways, Data Center, Troubleshooting, Cisco Technologies, Network Design, QoS, Network Architecture, Juniper, Wireless, Hardware, LAN-WAN, Call Centers, VLAN, Networking, Technical Support, Cisco Routers, IPSec, Avaya Technologies
Education
Pickens Technical Center 2000 — 2001
CISCO, CCNA
Pierce College 1990 — 1994
BS, Computer Science
Ameritech College 1988 — 1990
Degree, Electronics / Computer Technology
Avaya January 2012 - Present
Avaya Inc September 2001 - December 2011
Lucent Technologies January 1999 - September 2001
Cabletron Systems September 1996 - February 1999
Cabletron Systems Inc July 1997 - January 1999
Cabletron Systems Inc December 1996 - July 1997
Cabletron Systems Inc June 1993 - December 1996
Skills
Unified Communications, Managed Services, Direct Sales, Avaya, VoIP, Salesforce.com, Channel Partners, Telephony, SaaS, Channel, Solution Selling, Call Centers, Cloud Computing, Account Management, Sales
Education
Plymouth State University 1987 — 1991
BS, Marketing
ITT Fluid Technology FP&A LowaraITT R&CW Emea - Lowara2000 - Present
lennox 2000 - 2008
avaya 2001 - 2004
honeywell 1994 - 2004
Avaya 2000 - 2003
Lucent Technologies September 1997 - August 2000
Education
Philadelphia University 1973 — 1977
Level 3 Communications October 2012 - September 2013
AT&T/Avaya Sales Center October 2011 - October 2012
T2 Systems, Inc. November 2004 - September 2010
Avaya, Government Solutions October 2000 - March 2002
Avaya 2000 - 2002
AT&T Government Solutions January 1988 - November 1998
Skills
Management, Strategic Planning, Solution Selling, Salesforce.com, Account Management, Program Management, Leadership, Team Building, SaaS, Project Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1996 — 1998
MBA
Santa Clara University
Humanities, Communications
Communication Resources Inc. June 2007 - Present
Avaya March 2006 - May 2007
Corente 2004 - 2005
AT&T Bell Laboratories 1980 - 1998
Skills
Unified Communications, Avaya, VoIP, Cloud Computing, SIP, IP, Telecommunications, TCP/IP, Ethernet, Cisco Technologies, Switches, Integration, Linux, Product Management, Telephony, Software Development, H.323, Managed Services, Network Architecture, ISDN, QoS, Avaya Technologies
Education
Penn State University 1980 — 1981
Masters, Computer Science
Plantronics May 2012 - August 2013
Tellme Networks June 2008 - May 2012
Microsoft 2008 - May 2012
Tellme, A Microsoft Subsidiary 2008 - May 2012
Avaya January 2007 - June 2008
Openwave February 2006 - January 2007
Siemens January 1997 - February 2006
Skills
Cloud Computing, Scalability, SaaS, SIP, Software Engineering, Distributed Systems, Perl, Agile Methodologies, Enterprise Software, SOA, VoIP, Java, REST, APIs, HTTP, Unix, Software Development, Software Design, Web Services, Scrum, System Architecture, XML, MySQL, Python, C, .NET, C#, Technical Leadership, JSON, Requirements Analysis, C, Test Automation, Eclipse, Shell Scripting, TCP/IP, Apache, Tomcat, Architectures, Enterprise Architecture, Web Applications, Solution Architecture, Linux
Education
San Jose State University 2005 — 2008
MBA
San Jose State University 2005 — 2008
MSSE
CEFET-PR Centro Federal de Educacao Tecnologica do Parana 1998 — 1998
Post-Grad
Pontifícia Universidade Católica do Paraná 1993 — 1997
BS
Intermedia December 2014 - Present
MegaPath September 2013 - December 2014
Continuant May 2005 - April 2013
Viable Resources 2002 - 2005
Avaya February 2000 - October 2002
Mosaix September 1995 - January 2000
Digital Systems International August 1994 - September 1995
SSIMED 1992 - August 1994
Skills
Recreation League..., Issaquah Select..., VoIP, Call Center, Smartnet, Avaya, Telecommunications, Predictive Dialers, Unified Communications, Telephony, B2B, Direct Sales, Contact Centers, CTI, Solution Selling, Salesforce.com, Customer Retention, IP, IVR, ACD, Managed Services, New Business Development, Sales, Call Centers, SIP Trunking, Channel Partners, Networking, SIP, Wireless, Leadership, Selling, Sales Process, Cold Calling, Professional Services, Enterprise Software, Cloud Computing, Management, Account Management, Sales Operations, Security, Co-location, MPLS, T1, Ethernet, Avaya Technologies, Training
Education
Plymouth State University 1987 — 1992
Bachelors, Business Administration
Hall High School 1984 — 1987
Glastonbury High School
Verizon Wireless November 2011 - Present
Verizon Wireless November 2008 - November 2011
Avaya September 2004 - November 2008
Avaya January 2003 - September 2004
Avaya June 2000 - December 2002
Lucent April 1998 - June 2000
Lucent Technologies 1998 - 2000
AT&T December 1997 - April 1998
AT&T December 1996 - December 1997
NCR January 1992 - December 1996
Education
Penn State University 1980 — 1983
Avaya September 2010 - Present
Avaya 2007 - 2010
Avaya 2002 - 2007
Avaya 2000 - 2002
Skills
Strategic Planning, Negotiation, Business Strategy, Telecommunications, Contract Negotiation, Cross-functional Team..., Mergers & Acquisitions, Leadership, Unified Communications, Managed Services, Professional Services
Education
Penn State University
Avaya 2000 - 2003
Bell Labs Lucent Technologies 1995 - 2000
AT&T 1978 - 1995
Education
Rensselaer Polytechnic Institute 1979 — 1980
M.S., Technical Communication
Penn State University 1969 — 1973
BA English, Science Writing
Avaya July 2013 - Present
Avaya July 2011 - July 2013
Avaya 2009 - 2010
Avaya 2005 - 2009
Avaya 2005 - 2006
Avaya 2000 - 2004
Lucent Technologies 1999 - 2000
Lucent Technologies March 1996 - 1999
GE Healthcare 1991 - 1996
Skills
Software Development, VoIP, Testing, Business Analysis, Telecommunications, Avaya, Vendor Management, Business Process, Integration, Cross-functional Team..., Product Management, SIP, Solution Architecture, SaaS, Solution Selling, Product Lifecycle..., Engineering, R&D, Telephony, Configuration Management, Information Technology, Unified Communications, Wireless, IP, Pre-sales, Professional Services, Avaya Technologies, IT Operations, SAP ERP, Web Development, Software Engineering
Education
Princeton University 1986 — 1991
MSEE, Electrical Engineering, Digital Signal Processing
University of Delaware 1986 — 1990
BSEE, Electrical Engineering
IBM September 2013 - Present
Hewlett-Packard June 2010 - September 2013
Avaya September 2007 - June 2010
Nortel April 2004 - September 2007
IBM February 2003 - February 2004
Nortel November 1999 - February 2001
Alcatel-Lucent June 1997 - November 1999
Skills
IP, CCNA, Telephony, Unified Communications, SIP, Avaya, Cisco Technologies, Gateway, Troubleshooting, Voice Mail, H.323, ISDN, VoIP, Telecommunications, Wireless
Education
Prairie View A&M University 1992 — 1997
Bachelor's degree, Electrical and Electronics Engineering
Avaya January 2012 - Present
Kraft Foods Global May 2008 - December 2011
Independence Blue Cross September 2005 - May 2008
Skills
SAP, Call Centers, Customer Service, Logistics, Supply Chain, Microsoft Office, Order Fulfillment, Order Management, Materials Management, Training, VoIP, Telecommunications, Inventory Control, Forecasting, Vendor Management, Process Improvement, Leadership, Management
Education
Pennsylvania State University-Erie Campus 2001 — 2004
Bachelor of Arts (B.A.)
Barracuda Networks September 2012 - Present
NETGEAR July 2011 - 2012
Meru Networks May 2009 - July 2011
Avaya 2007 - April 2009
Avaya 2002 - 2007
3Com 1992 - 2001
BICC Data Networks 1990 - 1991
Skills
Channel Sales, Business Development, Customer Satisfaction, Channel, Field Marketing, Unified Communications, Solution Selling, Management, Program Management
Education
Philadelphia University 1983 — 1986
Bachelor of Science, Business Management
University of Pennsylvania - The Wharton School
Executive Development and Leadership Program- 1999
Town Media October 2001 - Present
Avaya September 2001 - May 2008
Lucent Technologies March 1998 - September 2001
Creative Resources November 1989 - March 1998
AT&T 1987 - 1989
The Times of Trenton 1985 - 1987
Skills
Market Research, Publishing, Competitive Intelligence, Editing, Information Analysis, News Writing, Website Management, Research, Newsletters, Editorial, Telecommunications, CRM, Management, Competitive Analysis, Marketing
Education
Penn State University 1978 — 1982
Bachelor of Arts (BA), Journalism
VMware February 2012 - Present
AT&T 2008 - 2012
AT&T 2007 - 2008
AT&T 2002 - 2007
Avaya 2001 - 2002
Nortel Networks 2000 - 2001
Lucent Technologies 1995 - 2000
AT&T (formerly NCR) 1990 - 1995
Skills
Cloud Computing
Education
Penn State University
BS, Business Management
ActivIdentity March 2009 - Present
Avaya October 2007 - January 2009
Kana 2006 - 2007
Infosys Technologies Ltd 2003 - 2006
Skills
Web Services, EJB, Spring, Tomcat, Java Enterprise Edition, Java, Servlets
Education
Pondicherry University
M.Tech, Computer Science
University of Madras
B.E, Computer Science
Quest Diagnostics January 2009 - Present
Avaya December 2007 - December 2008
Avaya December 2005 - December 2007
Avaya January 2002 - December 2005
Lucent Technologies January 1998 - December 2001
AT&T Capital Corporation December 1996 - December 1997
AT&T Credit Corporation June 1985 - January 1995
AT&T June 1980 - June 1985
Skills
Business Planning, Start-ups, Forecasting, Management, Sales Operations, Project Management, Pipeline Management, Sales Funnels, Organizational Design, Sales Force Alignment, Sales Compensation..., Territory Planning, Siebel, Cognos, SAP, Hyperion Financial..., Sales, Business Intelligence, Selling, Finance, Risk Management, Sales Management, Negotiation, Vendor Management, Cross-functional Team..., Process Improvement, Contract Negotiation, Business Process..., Business Analysis, CRM, Salesforce.com, Business Process, Strategy, Outsourcing, Professional Services, Program Management, Telecommunications, Project Portfolio..., PMP, Enterprise Software, SaaS
Education
Villanova University 2009 — 2010
Masters
Philadelphia University
MBA
Temple University - Fox School of Business and Management
BA
Ursinus College
BS
Independent August 2015 - Present
Avaya October 2013 - July 2015
Education
Penn State University 1975 — 1980
Bachelor's degree, Hotel, Motel, and Restaurant Management
SPX Corporation June 2014 - Present
Alvogen Pharmaceutical January 2013 - May 2013
L'Oréal 2011 - 2013
Maquet Cardiovascular 2009 - 2011
Burton Snowboards 2006 - 2009
Schindler Elevator Corporation 2004 - 2006
Avaya 2000 - 2004
Skills
SAP FI, SAP, Business Analysis, SAP Implementation, Process Improvement, SAP R/3, ERP, Leadership, Financial Analysis, Financial Reporting, Forecasting, Business Process..., SAP ERP, Project Management, Accounting, Business Intelligence, Budgets, Sarbanes-Oxley Act, SAP BI, Business Process, SAP FICO, SD, Analysis, Hyperion Enterprise, SAP BW, Vendor Management, IDOC, Access, Integration, SAP MM, ECC, Essbase, Supply Chain Management, SAP SD, Finance, Cross-functional Team..., Business Objects, Change Management, CRM, Management
Education
Pfeiffer University 1990 — 1994
BS, Accounting
mh acoustics, LLC 2009 - Present
Avaya 2002 - 2009
Agere Systems 2000 - 2002
Lucent Technologies 1995 - 2000
AT&T Bell Laboratories 1987 - 1995
Skills
Digital Signal..., Signal Processing, Telecommunications, System Architecture, Embedded Systems, VoIP, Wireless, Algorithms, R&D, Software Engineering
Education
University of Illinois at Urbana-Champaign 1984 — 1987
PhDEE, Signal Processing
University of Illinois at Urbana-Champaign 1982 — 1984
MSEE, Signal Processing
Penn State University 1978 — 1982
BSEE, Semiconductors, Signal Processing
Strategic Products and Services June 2009 - Present
Avaya January 2000 - May 2009
Lucent Technologies January 1996 - January 2000
AT&T August 1982 - January 1996
Rowan University January 1983 - January 1985
Xerox January 1978 - August 1982
Skills
Channel Partners, Unified Communications, Direct Sales, Solution Selling, Professional Services, Telephony, VoIP, Wireless, Cloud Computing, Managed Services, Call Centers, IP, Telecommunications, SIP, SaaS, Account Management
Education
LaSalle University 1979 — 1982
MBA Program
Penn State University 1973 — 1977
Bachelor's Degree
Avaya March 2009 - Present
Avaya January 2000 - Present
Avaya 1999 - 2009
Avaya 1999 - 2009
Education
Phoenix College 1974 — 1975
general
Avaya August 2008 - February 2012
ATT/Lucent/Avaya 1979 - 2008
Skills
Microsoft Office, Customer Relations, Word, Problem Solving, Administration, Customer Service, Teamwork, Customer Satisfaction, Call Center, Excel, Planning, Vendor Management, Software Documentation, Call Centers, Policy, Coaching, Outlook, Troubleshooting, Program Management, Telecommunications, Team Leadership, Microsoft Word, Project Planning, Microsoft Excel, Management, System Administration, Training, Budgets, Strategic Planning, Public Speaking, Business Analysis, Process Improvement, Project Management
Education
Keller Graduate School Decatur, GA
MS, Project Management
Pittsburg State University
Business Administration, Marketing
CCI Training Solutions 2001 - Present
Avaya 1995 - 2001
Alcatel-Lucent & AT&T 1979 - 1995
C&P Telephone Company 1975 - 1979
Skills
Telecommunications, Avaya, Cisco Technologies, Telephony, Video Conferencing, Project Management, Unified Communications, Call Centers, Training, Contact Centers, Wireless, VoIP, Managed Services, IVR, IP, Customer Support, Avaya Communication..., Customer Satisfaction, Call Center, SIP, IPOffice, Cisco Call Manager, Cisco VoIP, Avaya ASA, Avaya Aura, Avaya IP Telephony, Avaya Technologies
Education
Prince George's Community College 1977 — 1979
Prince George's Community College
Anne Arundel County Public Schools September 2009 - Present
REMAX CLASSIC January 2002 - May 2008
Avaya January 2000 - January 2002
Skills
Problem Analysis, Creative Problem Solving, Team Leadership, Project Management, Management, Public Speaking, Cross-functional Team..., Coaching, Leadership, Teaching, Strategic Planning, Training, Software Engineering, Robotics
Education
University of Maryland University College 1997 — 2000
B.S., Information Systems Management
Pennsylvania State University-Penn State York 1993 — 1995
A.S., Computer Science
Avaya July 2009 - December 2013
Skills
IVR, Avaya, IP, VoIP, H.323, SIP, Telephony, Unified Communications, CTI, Contact Centers, Avaya Communication..., Project Management, Lean Six Sigma, SAP Business One, Microsoft Project, Workflow Applications
Education
Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires' 2003 — 2009
Electronic and Communications Engineering.
Johnson & Johnson July 2007 - Present
Johnson & Johnson PRD September 2002 - July 2007
Avaya September 2000 - August 2001
Lucent Technologies 1996 - 2000
AT&T 1990 - 1996
Skills
Training, Workforce Planning, Talent Management, Employee Relations
Education
Penn State University 2004 — 2009
BS, Organizational Leadership
Raritan Valley Community College 1988 — 1992
Associate Degree, Business Administration
Los Angeles Unified School District July 2012 - Present
Los Angles Unified School District January 2007 - June 2012
Los Angeles Unified School District 2003 - June 2007
Avaya 1978 - 2003
Southern Bell 1976 - 1981
Skills
Telecommunications, VoIP, Team Leadership, Account Management, Project Management, Curriculum Development, Program Management, Strategic Planning, Customer Service, Curriculum Design
Education
Pepperdine University 2006 — 2007
MS, Education
Advocate Networks, LLC 2011 - Present
Avaya January 2004 - May 2009
Skills
Telecommunications, Project Management, Management, Testing
Education
Presbyterian College
BA, History and German
Virtua Memorial August 2013 - Present
Stephen Wise Free Synagogue February 2013 - July 2013
BAE Systems October 2011 - October 2012
CareOne Management LLC November 2006 - April 2011
Avaya June 2002 - November 2006
Dell January 2000 - November 2002
Nabisco Biscuit Company August 1997 - December 1999
The Pillsbury Company October 1993 - August 1997
Bell & Howell 1988 - 1992
Skills
Strategic Planning, Executive Leadership..., Leadership Development, Change Management, Employee & Labor..., Organizational..., Organizational Design, Trusted Business Partner, Complex Problem..., Ability to Establish &..., Build & Create..., Manage Senior Level..., Workforce Planning, Talent Optimization, Organizational..., Resource Allocation, Organizational..., Talent Assessment, Program Implementation, Succession Planning, Search Management, Employee Recognition, People Development, Diversity Champion, Communication Skills, Strategic Influence, Strategic Thinking, Strategic Leadership, Bringing out the best..., Best Practices, Team Facilitation, Leveraging Relationships, Leveraging Strategic..., Cross-functional Team..., Thought Leadership, 360 Feedback, Constructive Feedback, Performance Improvement, Key Performance..., Creative Solutions, Accountability, Globalization, Contract Negotiation, Benefits Negotiation, Managerial Skills, Benefits Administration, HR Policies, Employee Relations, Progressive Discipline, Progressive Thinking
Education
Pennsylvania State University-Great Valley Graduate Center
Purdue University
Bachelor of Arts, Communication, Public Relations, Advertising
Lexmark International, Inc. February 2015 - Present
IBM Global Business Services January 2011 - Present
Accenture July 2006 - January 2011
Avaya July 2002 - July 2006
Skills
SAP APO, Supply Chain Management, SAP ERP, Supply Chain, SAP SRM, Microsoft Excel, Business Process, Business Process..., Forecasting, Supply Chain Operations, Supply Chain..., Integration, ERP, SAP R/3, Supply Chain Consulting, SAP BW, Logistics, Management, Inventory Management
Education
Penn State University 1997 — 2002
Bachelor's Science, Logistics, Materials, and Supply Chain Management, Graduated
Omni Cable September 2012 - Present
Spencer Technologies August 2011 - September 2012
Hitachi Cable September 2009 - April 2011
Mohawk Cable, Inc. August 2006 - August 2009
Avaya September 2001 - September 2006
CommScope September 2001 - September 2006
Skills
Business Development, Sales, Solution Selling, Telecommunications, Direct Sales, Account Management, Wireless, Product Management, VoIP, Managed Services, Channel Partners, New Business Development, Sales Management, Data Center, Vendor Management
Education
Providence College 1985 — 1989
Bachelor's degree, Business Administration and Management, General
Naugatuck High School 1982 — 1985
Avaya January 1996 - Present
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, English, Outlook, Windows, Avaya Technologies, Avaya Communication..., Avaya ASA, Avaya Aura, VoIP, Troubleshooting, Telecommunications, TCP/IP, Customer Support, Switches
Education
Prairie View A&M University 1979 — 1984
Business Administration and Management, General