Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Swift Ascent, LLC January 2012 - Present
AgileEvolution, Inc. September 2011 - Present
Cisco Systems January 2001 - July 2011
Avaya 2000 - 2001
Lucent Technologies January 1988 - December 2000
Bell Labs June 1983 - December 1987
Skills
Certified Scrum Master..., Certified Scrum Product..., PMP, PMI-ACP Agile Certified..., Certified Scrum..., Software Development, Vendor Management, Solution Architecture, Agile, Scrum, Program Management, Agile Project Management, Change Management, PMO, Team Leadership, Software Project..., Virtual Teams, Technical Leadership, Software Development..., Extreme Programming, Architecture, Project Management, Workshop Facilitation, Process Improvement, Agile Methodologies, Telecommunications, Enterprise Software, Project Portfolio..., Testing, Cross-functional Team..., Virtualization, Cloud Computing, SaaS, Product Management, Mobile Devices, SDLC, Leadership, Waterfall, IT Strategy, Business Process..., Integration, Consulting, Enterprise Architecture, Training, Business Process, Team Building, Business Analysis, Requirements Gathering, Requirements Analysis, Transformational...
Education
Kansas State University 2001 — 2003
Masters of Science, Computing
Hastings College 1976 — 1980
BA, Psychology
Fitch PREIT June 2013 - Present
NACR May 2013 - September 2013
Fitch PREIT January 2007 - May 2013
ThinkEngine Networks February 2006 - January 2007
Avaya October 2004 - October 2005
Avaya - Spectel December 2000 - October 2004
Avaya - Spectel - MultiLink December 1999 - December 2001
Inacom Information Systems July 1995 - December 1999
UNITEL - TOSHIBA August 1993 - July 1995
AIM Telephones - NEC March 1990 - August 1993
Skills
Unified Communications, SaaS, Managed Services, Telecommunications, Professional Services, Enterprise Software, Unified Messaging, Call Centers, Integration, Networking, Selling, Solution Selling, MPLS, Video Conferencing, LAN-WAN, Telephony, Management, CRM, Business Intelligence, Salesforce.com, Cisco Technologies, Data Center, IVR, Contact Centers, Avaya, Strategic Partnerships, Direct Sales, SIP Trunking, New Business Development, VoIP, Avaya Communication..., Avaya IP Telephony, Cloud Computing, Consultative Sales..., Avaya Technologies, Sales
Education
University of Massachusetts Boston
Harvard University
Revlon April 2013 - Present
Reckitt Benckiser May 2010 - March 2013
sanofi-aventis July 2008 - September 2010
Avaya June 2006 - December 2007
Skills
Strategic Sourcing, Supply Chain, Supply Chain Management, Global Sourcing, Supply Management, Packaging, Logistics, Forecasting, Procurement, Sourcing, Purchasing, Materials Management, Production Planning, Spend Analysis, Contract Negotiation, Supply Chain..., Demand Planning, Continuous Improvement, MRP, Cross-functional Team..., Lean Manufacturing, FMCG, Supplier Negotiation, Pricing, Supplier Development, E-procurement, SAP, Consumer Products, Inventory Management
Education
High Point University 2001 — 2005
BS, Business Administration
St. John Vianney Regional High School 1996 — 2001
Avaya August 2015 - Present
Satellite Healthcare August 2013 - August 2015
Satellite Healthcare October 2012 - August 2013
Ciarra Construction February 2004 - July 2010
TCI Construction Group, Inc. June 2004 - July 2009
Time Out Services January 2001 - November 2004
Almaden Valley Athletic Club January 2001 - February 2004
Skills
Accounts Receivable, Management, Accounting, Outlook, Office Management, Microsoft Office, Construction, Team Building, Time Management, Accounts Payable, Project Planning, Heavy Calendaring, Travel Arrangements, Visio, Leadership, Sales, Marketing Strategy, Brand Development, Direct Sales, Customer Satisfaction, Marketing, Salesforce.com, Sales Presentations, CRM, Marketing Communications, Public Speaking, Healthcare, Account Management, Strategy
Education
Humboldt State University 1996 — 2000
Bachelor's Degree, Business Administration and Recreation Management
University of North Carolina at Wilmington 1997 — 1998
Business Management, GE
Archbishop Mitty
Archbishop Mitty
Archbishop Mitty
Archbishop Mitty
Websense January 2013 - July 2014
Avaya July 2005 - June 2012
Avaya April 2009 - November 2011
Avaya July 2005 - April 2009
META Group (acquired by Gartner Group) 1997 - 2005
Sprint February 1993 - August 1997
Education
De Vry 1990 — 1993
Bachelor of Science (B.S.), Business Administration and Management, Telecommunications, 3.8
Santiago Canyon College 2014 — 2015
Continuing Education, Social Media Marketing
Harvard Law School
Executive program, Negotiations
Metro-North Railroad August 2014 - Present
Metro-North Railroad May 2013 - May 2014
Hofstra University August 2012 - May 2013
Penn State University August 2009 - May 2012
Avaya May 2010 - August 2010
Penn State University August 2009 - May 2010
Skills
Social Media Marketing, Social Media, Product Marketing, Marketing, Research, Training, SPSS, Management, Statistics, Data Analysis, PowerPoint, Public Speaking, Microsoft Excel, Microsoft Office, Organizational..., Survey Design, Human Resources, Analysis
Education
Hofstra University 2012 — 2014
Master of Arts (M.A.), Industrial/Organizational Psychology
Penn State University 2008 — 2012
Bachelor of Science (B.S.), Psychology
CenturyLink Business September 2014 - Present
Avaya November 2012 - August 2014
CenturyLink December 2003 - October 2012
Waste Management June 2001 - December 2003
Schlumberger May 1998 - May 2001
Marconi 2000 - 2001
Western Atlas October 1978 - May 1998
Skills
Cisco Certified, CCNA, CCIP, MPLS, VoIP, Unified Communications, WAN, Cisco Technologies, Ethernet, LAN-WAN, Data Center, Telecommunications, Routers, Switches, Pre-sales, Network Administration, Troubleshooting, Telephony, SIP, Cloud Computing, Wireless, IP, Fiber Optics, Call Centers, Managed Services, Co-location, Hosted Services, T1, Networking, Avaya, SIP Trunking, TDM, Network Architecture, Sales Engineering, Network Design, Metro Ethernet, DWDM, QoS
Education
LeTourneau University 2003 — 2006
Bachelor, Business
Houston Community College 1990 — 1994
Associates, Electronics
Mutare, Inc. May 2014 - Present
ISU-AMA 2012 - Present
Strategic Products and Services (SPS) June 2010 - May 2014
Avaya May 2001 - May 2010
Strikers Fox Valley SC 2004 - 2009
Alcatel-Lucent February 1996 - April 2001
AT&T 1988 - 1992
Skills
Unified Communications, Contact Centers, Avaya, Channel, Solution Selling, Telephony, IVR, VoIP, Call Center, Enterprise Software, Telecommunications, Direct Sales, Strategic Partnerships, Account Management, Sales Operations, Customer Experience, New Business Development, Sales Management, Management Consulting, Sales
Education
Illinois State University 1981 — 1985
Bachelor's degree, Marketing/Marketing Management, General, 3.65
Hewlett-Packard November 2014 - Present
Avaya January 2010 - November 2014
Avaya January 2009 - July 2011
AVAYA November 2008 - November 2009
Avaya India (pvt) Ltd February 2007 - November 2008
Genpact (Formerly known GE Capital International Services) 2003 - 2007
Skills
Team Leadership, Private Cloud, Avaya, Telecommunications, VoIP, Networking, Contact Center..., Data Network, Service Delivery, Customer Relations, Program Management, ITIL, Management, Leadership, Vendor Management, SIP, IP, Switches, H.323, Unified Communications, Six Sigma, Pre-sales, Managed Services, IT Service Management, Customer Service, TCP/IP, Avaya Technologies, WAN, Integration, Data Center, Team Management, Cloud Computing, Call Centers, Solution Architecture, Infrastructure, Service Management, Resource Management, Incident Management, Technical Support, Project Management, People Management, Strategy
Education
IIM Calcutta 2010 — 2012
Executive Business Management, General Management Program, Excellent
Osmania University 2000 — 2003
Engineer's degree, Computer Engineering
Western Union June 2012 - Present
Cisco Systems March 2000 - September 2011
Avaya January 1994 - March 2000
Skills
Mobile Devices, Cloud Computing, Cisco Technologies, Virtualization, Data Center, SaaS, TCP/IP, VoIP, Agile Methodologies, Integration, Enterprise Software, Telecommunications, Networking, Product Management, Unified Communications
Education
University of the Pacific 1995 — 1999
Bachelor's degree, Information Systems Technology
Heald College 1990 — 1992
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Avaya January 2015 - Present
Symantec April 2011 - July 2014
Symantec April 2007 - March 2011
Symantec April 2005 - March 2007
Skills
Communication, Foreign Languages, Networking, Organizational..., Process Capability, Strategic Partnerships, Strategic Planning, Channel, Channel Strategy, SaaS, Distribution Strategies, Distributors, Enterprise Software, Backup Solutions, Security, Strategic Alliances, Global Alliances, Channel Sales, Demand Generation, Resellers, Channel Partners, Cloud Computing, Account Management, Partner Management, Solution Selling
Education
ELTE University Budapest, Hungary 2002 — 2005
Doctor of Philosophy (PhD), Literary Science
ELTE University Budapest, Hungary 1995 — 2001
Master of Arts (M.A.), English, Russian
Herzen State Pedagogical University of Russia 1998 — 1998
Applied Linguistics
Pushkin State Russian Language Institute 1996 — 1996
Slavic Languages, Literatures, and Linguistics, General
Budapesti Baár-Madas Református Gimnázium 1991 — 1995
GCSE
Executive HR Coach, LLC November 2011 - Present
HP June 2009 - October 2011
Hewlett-Packard January 2007 - June 2009
Avaya 2000 - 2006
Alcatel-Lucent 1998 - 2000
Alcatel-Lucent 1996 - 1998
Corning Life Sciences 1991 - 1996
Skills
Talent Management, Executive Coaching, Organizational..., Performance Management, Human Resources, Leadership, Coaching, Employee Engagement, Leadership Development, Personnel Management, Organizational Design, Employee Relations, Succession Planning, Strategy, Management Development, Career Development, Business Development, Executive Management, Organizational..., Change Management, Team Building, Talent Acquisition, Training, HR Consulting, Outsourcing, Mergers & Acquisitions, Deferred Compensation, Management, Onboarding, Recruiting, HR Transformation, Executive Search, Workforce Planning, HRIS, Career Counseling, Interviews, Culture Change, HR Policies, Employer Branding, Temporary Placement, Employee Benefits, Public Speaking
Education
Columbia University - Teachers College 1989 — 1991
MA - Teachers College, Organizational Psychology
University of the Philippines 1975 — 1979
BS, Psychology
Harvard University
Executive Eduction Strategic Human Resources Leadership
Hewlett-Packard November 2014 - Present
Hewlett-Packard January 2014 - November 2014
Avaya July 2012 - December 2013
Avaya January 2011 - June 2012
Dell Inc. November 2009 - January 2011
Dell Inc. March 2006 - October 2009
Dell Inc. February 2004 - January 2006
Dell Inc. May 2001 - January 2004
United States Army June 1991 - November 1999
Skills
Sales Operations, Business Development, Sales Organization..., Direct Sales, Solution Selling, Channel Readiness, International Business..., Strategic Planning, Enterprise Software, Management, Salesforce Training, Sales Leadership..., Sales Process..., Change Management, Customer Support
Education
University of Tennessee-Knoxville - College of Business Administration 1999 — 2001
MBA
United States Military Academy at West Point 1987 — 1991
MS
Avaya January 2012 - Present
Avaya 2009 - Present
Avaya April 2007 - November 2009
ICMI, Inc. 1997 - 2001
Bell Atlantic 1990 - 1997
Skills
Sales, Negotiation, Accounts Receivable, Call Center, Unified Communications, Solution Selling, Telecommunications, Avaya, VoIP, Channel, Managed Services, Direct Sales, Contact Centers, Management, B2B, Leadership, Strategic Planning, Customer Satisfaction, Lead Generation, Telephony, Wireless, Account Management, SIP, IP, Salesforce.com, Professional Services, IVR, Business Development, Pre-sales, Sales Management, Business Strategy, Go-to-market Strategy, Vendor Management, CTI, Project Planning, Team Leadership, Team Building, Enterprise Software, Networking, Start-ups, Sales Enablement, CRM, Customer Experience, Business Alliances, Team Management, Value Based Selling, Call Centers, Strategy, Avaya Technologies
Education
Hofstra University 2012 — 2019
Associate of Arts (A.A.)
Hofstra University 1975 — 1979
Biology Chemistry
CDK Global April 2013 - Present
Avaya April 1998 - May 2012
Sears Auto Center January 1993 - January 1998
Skills
Telecommunications, Avaya, Troubleshooting, Technical Support, Switches, Telephony, VoIP, Software Documentation, ACD, IP, Customer Satisfaction, Call Centers, Unified Communications, TCP/IP, Account Management, Integration, Contact Centers, IVR, Management, Customer Support, Remote Troubleshooting, Vendor Management, Cisco Technologies, Managed Services, Voice Mail, System Deployment, Customer Experience, CTI, Long-term Customer..., SIP, Linux System..., DNS management, Avaya Technologies, Unix Administration, Perl
Education
University of Washington 2014 — 2015
Unix/Linux Administration Certificate
Humboldt State University
Clinical Psychology
Meteorix March 2014 - Present
AGS October 2012 - May 2013
Avaya June 2010 - April 2011
IBM March 2009 - June 2010
IBM December 2007 - March 2009
IBM August 2007 - December 2007
Skills
Solaris, AIX, TCP/IP, Linux, Scripting, Windows, Troubleshooting, UML, SQL, SQL Server, Java, XML, PostgreSQL, Veritas Cluster Server, Firewalls, CMMI, OOP, Six Sigma, Log Analysis, Veritas Volume Manager, Veritas, Unix, Shell Scripting, Operating Systems, XP, Virtualization, MySQL, Unix Shell Scripting, System Administration, Servers, Databases, Security, Lotus Notes, C, Avaya, IBM Storage, Solutions Marketing, Microsoft SQL Server, IT Service Management, Active Directory, Pre-sales, DS4000, Team Leadership, Disaster Recovery, Storage, Networking, LDAP, Information Technology
Education
Hult International Business School 2011 — 2012
MBA, Administration
Universidad Argentina de la Empresa 2002 — 2008
Licenciado, Informática
Hewlett-Packard February 2015 - Present
Avaya January 2010 - January 2015
Avaya December 2007 - December 2009
Avaya India Private Limited May 2006 - November 2007
Oracle India Private Limited July 2001 - May 2006
Philips April 2000 - July 2001
Tata Steel June 1998 - April 2000
ITC Limited February 1996 - February 1997
Skills
Service Delivery, Strategy, ITIL, Managed Services, Management, Telecommunications, Process Improvement, Six Sigma, Customer Service, ERP, IT Service Management, Employee Engagement, Business Planning, Business Process..., Program Management, Operations Management, Business Strategy, Organizational..., Talent Management, Business Process, Leadership, Customer Engagement, Performance Metrics, Customer Satisfaction, Change Management, Escalation Management, Recruiting, Vendor Management, P&L Management, Employee Hiring, Talent Development, Costing, Budgeting, Certified Support..., Chartered Accountant, Cost Accountant, Consulting, Team Building, Budgets, Cloud Computing, Project Planning, Outsourcing, Cross-functional Team...
Education
Indian Institute of Management, Calcutta 2012 — 2013
Executive Program in Business Management, Business Administration and Management, General
Institute of Chartered Accountants of India 1994 — 1997
Chartered Account, Accounting, Auditing, Taxation
Institute of Cost and Work Accountants of India 1993 — 1995
ICWAI, Costing
Institute of Company Secretaries of India 1995 — 1997
Company Secretary, Company Law and Taxation
ITIL V3 Expert 2011 — 2012
ITIL Expert Trained, IT Services
Certified Support Manager 2010 — 2010
Certified Support Manager, Service Strategies
ITIL V3 Foundation 2010 — 2010
ITIL V3 Foundation, ITIL V3 Foundation
Six Sigma Trained 2009 — 2009
Six Sigma Green Belt Training, Six Sigma Certification
Certified Quality Auditor 1998 — 1998
Certified Quality Auditor, Certified ISO Quality Auditor
B Com (Hons) 1991 — 1994
St. Xaviers College , Kolkata, Commerce
Avaya December 2011 - Present
TELUS November 2004 - December 2011
CDW February 2002 - October 2004
Allstream March 2000 - January 2002
AT&T 1999 - 2001
Skills
UC, Avaya, Solution Selling, PBX, Managed Services, Channel, Video Conferencing, VoIP, Consultative Selling, SIP, MPLS, Call Center, Wireless, WAN, Unified Communications, Enterprise Software, IP, Management, Selling, Virtualization, Channel Partners, Professional Services, Telecommunications, Data Center, IVR, Telephony, SIP Trunking, Cloud Computing, Cisco Technologies, Ethernet, Contact Centers
Education
Humber College
Computer Science
Avaya March 2011 - Present
Oracle March 2010 - November 2010
Sun Microsystems October 2007 - February 2010
Sun Microsystems March 1999 - September 2007
Sun Microsystems May 1996 - February 1999
Cottrell Transport Inc. January 1989 - April 1996
Guyana Mortgage Finance Bank December 1986 - November 1988
IDEAL / Guyana Refrigerators Ltd January 1984 - November 1986
Skills
Management, Leadership, Sales Operations, Business Planning, Sales, Professional Services, Oracle, Financial Reporting, Time Management, Accounting, Finance, Consulting, Cross-functional Team..., Process Improvement, Change Management, Avaya, Team Building, Policy, Project Management, Pre-sales, Cloud Computing, Enterprise Architecture, Managed Services, Analysis, Project Planning, Solution Selling, Auditing, Enterprise Software
Education
Humber College 1990 — 1994
Accounting
London Business School 1987 — 1988
Advanced Accounting & English
CommScope Inc January 2013 - Present
CommScope January 2010 - January 2013
CommScope 2004 - 2009
Avaya 2001 - 2004
Avaya 1997 - 2001
Lucent Technologies 1995 - 1997
AT&T 1990 - 1995
AT&T 1985 - 1990
Skills
Management, Project Management, Solution Selling, Global Business..., Channel, Direct Sales, Strategy, Telecommunications, Data Center, Managed Services, International Sales, Wireless, Channel Partners, Unified Communications, Account Management, Go-to-market Strategy
Education
International Negotiations & Management 2007 — 2008
Executive Management Program
Knightsbridge University 1993 — 1997
Bachelor of Business Administration (BBA), International Business Management
Henley Business School
Towson University
Avaya December 2009 - Present
Nortel May 2001 - January 2011
Sonoma Systems February 1999 - May 2001
Open Development August 1998 - February 1999
Vicorp June 1992 - August 1998
Skills
TCP/IP, ClearCase, IP, SIP, VxWorks, SNMP, Embedded Linux, Linux, POSIX, Multithreading, C++, C, Shell Scripting, Development Tools, Software Development, Unix, Embedded Software, System Architecture, Software Design, Embedded Systems, Object Oriented Design, Ethernet, Solaris, VoIP, Open Source Software, UDP, RTOS, Routing, VPN, Software Engineering, Switches, ATM networks, Wireshark
Education
1990 — 1994
Bachelor, computer science
McKesson Corporation December 2009 - Present
McKesson Provider Technologies January 2002 - November 2009
REASON, INC. November 1999 - September 2001
Avaya September 1998 - October 1999
Colorado PERA August 1992 - September 1998
Denver Glass Machinery April 1985 - August 1992
Skills
SharePoint, InfoPath Forms, Nintex Workflows, Project Management, Information Architecture, Knowledge Management, Software Documentation, Business Process, Requirements Analysis, Databases, Process Improvement, Content Management, Healthcare Information..., Training, Document Management, Management, Information Management, Testing, SDLC, Software Project..., Business Process..., Recruiting, Visio, Program Management, Business Analysis
Education
University of Denver 1999 — 2003
Master of Library & Information Science (MLIS), Information Technology & Knowledge Management
Illinois State University 1981 — 1985
BS, Business Management
Consulting 2011 - Present
Polycom March 2009 - October 2010
Polycom 2008 - 2009
MDS January 2005 - January 2008
Qwest January 2004 - January 2005
Avaya January 2002 - January 2004
Avaya January 2004 - 2004
Avaya January 2000 - January 2002
Bell Labs Lucent Technologies 1997 - 2000
Bell Labs Lucent Technologies 1997 - 1998
Skills
Telecommunications, Managed Services, Unified Communications, VoIP, Solution Selling, Strategy, Sales Operations, Cross-functional Team..., Wireless, SaaS, International Sales, Product Management, Go-to-market Strategy, Sales Management, Business Development, Business Strategy, Program Management, Management, Cloud Computing, Professional Services, Sales, Forecasting, Strategic Partnerships, Marketing, Enterprise Software, Channel Partners, Pre-sales, Salesforce.com, Product Marketing, Mobile Devices
Education
Harvard University 1995 — 1997
The Citadel 1991 — 1995
Hilton Head Prep
Coldwell Banker Heart of America May 2008 - Present
Cross Telecom 2006 - 2008
Avaya 2000 - 2004
AT&T 1992 - 2002
AT&T 1992 - 2002
Skills
First Time Home Buyers, Relocation, Single Family Homes, Sellers, Buyer Representation, New Homes, Investment Properties, Selling, Buyers, Buyer's Agent, New Home Sales, ABR, Property, Condos, Real Estate, Downsizing, Negotiation, Move Up Buyers, Sales, Luxury home sales
Education
Illinois State University
Accounting
University of Illinois at Urbana-Champaign
Bachelor of Applied Science (BASc), Business Administration / Marketing
Avaya May 2011 - Present
Avaya December 2009 - May 2011
Nortel September 2005 - December 2009
Nortel September 1998 - September 2005
Nortel October 1996 - September 1998
BTC January 1991 - September 1996
RAJAB January 1989 - December 1990
Skills
Telecommunications, SIP, TDM, IP, Program Management, Testing, VoIP, Ethernet, ATM networks, Network Design, Telephony, Integration, Switches, Software Development, Wireless, SS7, ClearCase, TCP/IP, H.323, ISDN, QoS, Unified Communications, SNMP, Frame Relay, MPLS, Routing, CDMA, LTE, Avaya, WiMAX, Network Architecture, VxWorks, Carrier Ethernet, DWDM, SDH
Education
Helwan University Cairo 1981 — 1987
B.Sc., Electronics & Telecom Engineering
Arrow SI July 2011 - Present
Cross Telecom October 2008 - July 2011
Cross Telecom January 2008 - July 2011
Cross Telecom October 2004 - December 2007
Cross Telecom January 2001 - October 2004
Avaya October 2000 - January 2001
Lucent Technologies October 1996 - October 2000
Occupational Development Center 1994 - 1996
Skills
Avaya, Unified Communications, Telephony, VoIP, SIP, Telecommunications, Unified Messaging, CTI, IVR, Contact Centers, Wireless, IP, Managed Services, ACD, SIP Trunking, Technology Evangelist, Video Conferencing, Pre-sales, Integration, Solution Selling, Sales Engineering, Sales Management, Professional Services, Voice & Data Convergence, Call Centers, Cloud Computing, Switches, Channel Partners, Product Management, H.323, T1, ISDN, Voice Mail, Strategy, Avaya Technologies, Ethernet, MPLS, TDM
Education
Illinois State University 1993 — 1994
MS, Technical Training and Development
Northern Michigan University 1988 — 1992
Bachelor of Science, Electronic Engineering Technology
Green Bay East 1986 — 1989
Avaya October 2014 - Present
Avaya March 2014 - Present
Avaya December 2009 - Present
Nortel 1986 - Present
access bank 2009 - 2010
Nortel Networks June 2008 - December 2009
Catapult Communications January 2002 - June 2008
Nortel Networks 1986 - 2001
BNR 1987 - 1994
Skills
Testing, Simulation, Software Development, Quality Assurance, Unified Communications, SS7, LTE, System Architecture, Network Virtualization, Cloud Computing, Simulations, Wireless, SIP, Switches, Virtualization, VoIP, TCP/IP, Telecommunications, Software Engineering, IP, Enterprise Software, Management
Education
University of Ottawa 1984 — 1986
MSc, System Science, Computer Science
Indian Institute of Technology, Kharagpur 1971 — 1976
Bachelor of Applied Science (BASc)
Indian Institute of Science
BE, Electronics and Communication Engineering
Ameriland Real Estate Services January 2009 - Present
Intero Real Estate Services October 2007 - January 2009
ELITE Realty & Mortgage Co. May 2005 - October 2007
cedar mortgage / Referral Realty May 2003 - May 2005
Avaya February 1999 - April 2004
Cortron Copiers 1997 - 1999
ARC Electronics 1994 - 1997
Skills
REO, Foreclosures, Short Sales, Investment Properties, Loan Modifications, Marketing, Certified Mortgage..., Finance, Real Estate Transactions, Residential Homes, Negotiation, Investors, Real Estate, Sellers, First Time Home Buyers, Real Property, Real Estate Negotiating, Real Estate Marketing, Residential Mortgages, Buyers, Investments, Mortgage Lending, Selling, Relocation, SFR, Single Family Homes, Referrals
Education
US Probate Services 2014 — 2014
Certified Probate Real Estate Specialist, Probate Education Process and Sales, A
Certified REO Agent 2009 — 2009
Certified REO / Foreclosure Agent
Certified Mortgage Planner Specialist 2007 — 2008
CMPS, Mortgage Planning
Certfied Commercial Investment Member 2007 — 2007
CCIM Candidate, Commercial Investments
Heald College 1996 — 1998
MCSE, Computer Science, Microsoft Windows NT
Heald College 1996 — 1998
Engineer's degree, Microsoft Certified System Engineer
Structured Learning Inc. November 2002 - Present
Avaya March 2000 - September 2001
Lucent Technologies February 1996 - March 2000
AT&T March 1980 - February 1996
Skills
Distributors, Teaching, Enrollment Management, Contractors, Instructional Design, Training, Telecommunications, Channel, Optical Fiber, Cabling, Fiber Optics, Data Center, Management, Wireless, Security, Leadership, Structured Cabling, Network Design, VoIP, Unified Communications, WAN, Wireless Networking, LAN-WAN, Telephony, Managed Services, Solution Selling, IP
Education
National Louis University 1982 — 1983
MS, Management and HR Development
National Louis University 1980 — 1981
BA, Applied Behavioral Science
Idaho State University 1970 — 1973
Certificate, Advanced Electronics Technology
Juniper Networks December 2011 - Present
Avaya December 2009 - September 2011
Nortel April 2006 - December 2009
Nortel Government Solutions May 2003 - March 2006
Nortel February 2000 - April 2003
Nortel Networks 1999 - 2000
Nortel July 1988 - 1999
Skills
Unified Communications, Solution Selling, Channel, Unified Messaging, Telephony, Managed Services, Contact Centers, Wireless, IP, Direct Sales, VoIP, Go-to-market Strategy, Network Design, Channel Partners, SIP, Avaya, Call Centers, Telecommunications, Networking, Cisco Technologies, Routing, Ethernet, CRM, Pre-sales, Strategy, MPLS, Sales Operations, Business Alliances
Education
Harvard University 1995 — 1999
Certificate in Administration and Management, Harvard University Extension School
University of Massachusetts Dartmouth
Mechanical Engineering, Engineering
Independence Blue Cross August 2011 - Present
High Bridge Emergency Squad January 2008 - December 2011
PSEG January 2007 - July 2011
JVKellyGroup, Inc. November 2005 - January 2007
PSEG July 2005 - November 2005
JVKellyGroup, Inc. September 2004 - July 2005
Avaya May 2002 - April 2004
Scott Printing Corp. February 1998 - November 2001
Lucent Technologies May 1997 - January 1998
Toppan Printing April 1989 - February 1997
Skills
Purchasing, Strategic Sourcing, Procurement, Supplier Diversity, RFP, Contract Negotiations, E-procurement, Cost Reduction, Spend Analysis, Project Management, Process Improvement, Contract Management, Business Process..., Contract Negotiation, Logistics, Negotiation, Outsourcing, Vendor Management, Inventory Management, Team Building, Budgets, Leadership, Management, Sourcing, Mergers & Acquisitions, Supply Management, SAP, Pricing, Manufacturing, Global Sourcing, Supply Chain, Materials Management, Cross-functional Team..., Human Resources, Forecasting, Six Sigma, Supplier Negotiation, Operations Management, Business Strategy, eSourcing, Strategy, Inventory Control, MRP, Change Management, Continuous Improvement, Supplier Evaluation, Supplier Development, Operational Excellence, Ariba, ERP
Education
Hope College 1974 — 1979
Bachelor of Arts (B.A.), Political Science and Government
3M October 2010 - August 2013
The FRAL Group 1993 - 2012
Qwest Communications April 2008 - April 2010
Level 3 Communications 2007 - 2008
First Horizon Merchant Services 2006 - 2006
Veterans Administration - Health Administration Center; 2005 - 2006
State of Colorado, Governor’s Office of Innovation and Technology 2003 - 2006
Avaya 2000 - 2002
Lucent Bell Laboratories 1995 - 2002
US WEST Advanced Technologies (QWest) 1991 - 1995
Skills
Requirements Analysis, Databases, SDLC, Telecommunications, Process Development, MVS, Agile Project Management, Visio, Oracle, Cross-functional Team..., Data Warehousing, Requirements Gathering, SQL, Enterprise Software, PMO, Project Management, Business Analysis, Management, Integration, Process Simulation
Education
Stevens Institute of Technology 1997 — 1998
Master's Certificate, Project Management
Metropolitan State University of Denver 1984 — 1987
BS, Math
George Washington High School 1977 — 1980
Howard University
Genesys February 2013 - Present
Avaya January 2012 - February 2013
Sky June 2008 - December 2011
Integrated Customer Solutions August 2006 - December 2011
Verizon Call Center Services July 1996 - August 2006
ABV Rock Group April 1991 - June 1996
IBM June 1984 - July 1989
Skills
Integration, Telecommunications, Genesys, Enterprise Software, Contact Centers, CRM, IT Strategy, VoIP, Business Strategy, Unified Communications, Start-ups, Business Intelligence, Crystal Reports, PMO, Call Centers, SIP, Telephony, Business Insights, Genesys Architect, Contact Center Design, IVR, Infomart (GIM), Icon, Strategy, Management, Oracle SQL, SDLC, CTI, CCON, Oracle DBA, Designs, Avaya, CCA, Genesys Interactive..., Oracle Applications, Oracle, Project Management, Solution Architecture, Oracle 9i, Managed Services, Pre-sales, Customer Experience, Oracle Reports, Oracle Enterprise..., Vendor Management, Workforce Management, Routing, Gephi
Education
Heriot-Watt University 1995 — 1999
MBA
University of Sunderland 1982 — 1986
B.A Hons
St. Aidans 1980 — 1982
Ryhope 1975 — 1980
The Johns Hopkins University
Guy Clinch Consulting, LLC January 2014 - Present
Webtext March 2014 - Present
Avaya October 2012 - January 2014
Avaya September 2010 - October 2012
International Avaya Users Group (IAUG) September 2000 - July 2012
Avaya, Inc. October 2006 - August 2010
National Association of State Technology Directors August 2006 - August 2009
Avaya June 2004 - September 2006
Avaya October 2000 - June 2004
Lucent Technologies 1998 - 2000
Skills
Cloud Computing, Avaya, Go-to-market Strategy, Telecommunications, Unified Communications, CRM, Unified Messaging, Contact Centers, Channel Partners, VoIP, Cross-functional Team..., SIP, Telephony, Leadership, Solution Selling, Business Development, Public Speaking, Government, Management, Video Conferencing, Social Media, Customer Requirements, Wireless, Problem Solving, Sales Management, IP, IVR, Vendor Management, Corporate Social..., Selling, Strategic Partnerships, Hosted Services, Articulation, Knowledge Management, Project Planning, Product Management, Data Center, Channel, State & Local..., Partner Management, Public Safety Technology, ACD, Passion for solving..., Unique insight into..., Podcasting, Blogging, Avaya Technologies, Sales
Education
Harvard Extension School 1990 — 1993
Graduate Certificate in Special Studies of Administration and Management, Business Administration, Information Technology, Government
Salem State University 1981 — 1989
Bachelor Degree, Business Administration (Accounting) and Computer Science
iTriageHealth August 2014 - Present
ProKarma November 2013 - July 2014
Emmis Communications July 2013 - October 2013
AT&T October 2012 - June 2013
Avaya March 2010 - September 2012
Vertex Group February 2009 - February 2010
Skills
Android Application..., Android O.S enhancement, J2EE Application..., .NET, Java, Eclipse, Core Java, Web Services, Servlets, XML, Java Enterprise Edition, Linux, Hibernate, SOA, Tomcat, Software Engineering, SQL, C#, Android, Android Development, Objective-C, iOS development, iOS, Object Oriented Design, PL/SQL, Mobile Applications, Python, REST
Education
Illinois Institute of Technology 2006 — 2008
MS, Computer Science
Jawaharlal Nehru Technological University 2001 — 2005
BTech, Computer Science & Engineering
Cisco Systems June 2013 - Present
Oracle Corporation 2006 - June 2013
Avaya August 2002 - August 2006
Qwest Communications 2001 - 2003
Cisco Systems 2000 - 2001
IBM June 1996 - August 1998
American Express January 1994 - May 1996
Skills
Contract Negotiation, Contract Management, Partner Management, Partnership Development, Solution Selling, Mentoring, Training & Development, Enterprise Software, Software Sales, Team Leadership, Team Building, Leadership Development, Cross-functional Team..., Public Speaking, Software Industry, Partnerships
Education
High Point University 1991 — 1993
BS, Marketing & Economics
Bernards High School 1985 — 1989
Sumaria Networks, LLC August 2009 - Present
Accenture June 2006 - March 2009
Accenture December 2001 - June 2006
Avaya June 1998 - December 2001
Digital Equipment Corporation 1983 - 1998
Skills
Project Management, Vendor Management, Business Process..., Contract Negotiation, Management, Product Lifecycle..., International Business..., Instructor-led Training, Program Management, Change Management, Instructional Design, E-Learning, Business Analysis, Leadership Development, Captivate, Blended Learning, Needs Analysis, Management Consulting, Organizational..., CRM, Learning Management, Learning Management..., Training Delivery, ADDIE, Technical Training, Technical Writing, Employee Training, Adult Education, Training, Workshop Facilitation, Hands-on Training, Software Documentation, Curriculum Development, Human Resources, Organizational..., Performance Improvement, Leadership
Education
Harvard University 1996 — 1998
MBA - Certificate, International Business
ROI Institute 2007 — 2007
CRP - Certified ROI Professional, Business/Managerial Economics
Lesley University 1992 — 1994
BS, Management
CorpInfo August 2015 - Present
Amazon Web Services July 2013 - July 2015
Avaya October 2010 - June 2013
Avaya March 2009 - September 2010
Avaya July 2003 - February 2009
Avaya October 1998 - June 2003
Verizon September 1994 - September 1998
Skills
Technical Leadership, SIP, Customer Experience, Solution Architecture, Solution Selling, Unified Communications, Enterprise Collaboration, VoIP, Consultative Selling, Sales Management, Professional Services, Telephony, Selling, SaaS, Ethernet, Avaya, Call Centers, Strategy, Pre-sales, Managed Services, MPLS, Business Development, IP, Cloud Computing
Education
Harvey Mudd College 1989 — 1993
B.S., Engineering
Pomona College 1989 — 1993
B.A., Economics
Google 2012 - Present
RockingChair LLC August 2011 - Present
EMM Group August 2011 - December 2012
IPG January 2010 - August 2011
IPG January 2009 - January 2011
Interpublic Group May 2008 - December 2009
Avaya September 2007 - April 2008
Avaya May 2006 - August 2007
SIG August 2005 - November 2005
Elephant Ventures June 2004 - September 2004
Skills
Product Management, Marketing Strategy, Marketing, Integrated Marketing, FMCG, Strategy, Business Strategy, Business Development, Leadership, Entrepreneurship, Advertising, Retail, Analytics, Product Marketing, Market Research, Start-ups, Strategic Partnerships, Digital Marketing, B2B, Competitive Analysis, Digital Strategy, Online Marketing, Online Advertising, E-commerce, Mergers & Acquisitions, Digital Media, Program Management, Zumba, Customer Insight, Segmentation, Marketing Management
Education
Harvard University 2001 — 2005
Various Coursework as Cross-Registered Student, English Literature, Political Science, Romance Languages
Massachusetts Institute of Technology 2001 — 2005
SB, Electrical Engineering and Computer Science and Engineering
Massachusetts Institute of Technology - Sloan School of Management 2001 — 2005
SB, Marketing Management
Fox Chapel Area High School
AppsFlyer April 2011 - Present
Emerald Stage2 Ventures 2010 - 2011
Veraz Networks 2006 - 2010
Avaya 2004 - 2006
Intel 2001 - 2003
Skills
Mobile Applications, Mobile Marketing, iPhone, Venture Capital, Mobile Technology, Entrepreneurship, Mobile Advertising, Android, Mobile Devices, Online Advertising, Start-ups, Mobile Internet, iOS development, iOS, Product Management, Product Marketing, Strategy, User Experience, E-commerce, SaaS, Enterprise Software, Competitive Analysis, Cloud Computing, Go-to-market Strategy, Integrated Marketing, Software Engineering, Strategic Partnerships, System Architecture, Business Development, Analytics, Executive Management, Software Development, Lead Generation, Digital Marketing, Web Marketing, Marketing, Advertising, Affiliate Marketing, PPC, SEM, Online Marketing, Customer Acquisition, Digital Strategy, Web Analytics, AppsFlyer, Mobile, Product Strategy, Mobile Software, Entrepreneur, Big Data
Education
University of Pennsylvania - The Wharton School 2009 — 2010
MBA, MBA - Exchange student Class of 2010
IDC Herzliya 2008 — 2010
MBA, MBA
Technion-Machon Technologi Le' Israel 1999 — 2003
BA, Computer Science, Cum laude
Avaya 2011 - Present
BMC Software 2008 - 2010
Hewlett-Packard Co. 2004 - 2007
Hewlett-Packard Co. 1999 - 2004
Hewlett-Packard Co. 1998 - 1999
Hewlett-Packard Co. 1997 - 1998
Hewlett-Packard Co. 1993 - 1997
Skills
Large Account..., Miller Heiman Sales..., Executive Selling, Consultative Selling, Key Account Management, Alliances, Global Operations, Sales Management, Cross-functional Team..., Customer Relations, Enterprise Software, Management, Sales, Business Alliances, Selling, Customer Service, Unified Communications, Account Management, Business Development, Strategy, Sales Operations, Leadership, Business Planning, International Sales, Solution Selling
Education
Hood College
BA, Business Management/PreLaw, Minor in IT
Oracle August 2015 - Present
Hewlett-Packard May 2013 - August 2015
Hewlett-Packard March 2012 - May 2013
Hewlett-Packard February 2010 - February 2012
Cisco August 2007 - February 2010
Avaya September 2000 - August 2007
Aspect Communications 1997 - 2000
AT&T 1995 - 1997
Skills
Deal Management, Sales Management, Outsourcing, Consultancy, Selling, HP, Managed Services, Solution Selling, Channel, Alliances, Professional Services, Consultative Selling, Storage, Account Management, Virtualization, Contract Negotiations, Virtual Teams, Salesforce.com, Services Sales, New Business Development, Cross-functional Team..., Telecommunications, Strategy Development, Unified Communications, Enterprise Software, Sales Process, Team Leadership, Servers, Negotiation, Offshoring, Strategic Partnerships, Business Strategy, Contract Negotiation, Cloud Computing, Key Account Management, Strategy, Channel Partners, Consulting, VoIP, Business Alliances, Sales Operations, Direct Sales, Networking, Leadership, Management, Pre-sales, Go-to-market Strategy, Partner Management, Software Industry, Sales Enablement
Education
Illinois State University 1988 — 1992
Bachelor of Science
Avaya 2011 - Present
Nortel 1990 - 2009
IBM 1982 - 1988
Skills
Telecommunications, Marketing, CRM, Management, Analytics, Unified Communications, VoIP, SaaS, Strategy, Cross-functional Team..., Customer Service, Product Marketing, Wireless, Project Management, Channel, Multi-channel Marketing, P&L Responsibility
Education
Haslam College of Business at the University of Tennessee 1988 — 1990
MBA, Marketing/Management
University of Louisiana at Lafayette 1978 — 1982
BS, Computer Science/Mathematics
Evolve IP July 2014 - Present
Momentum Telecom January 2013 - December 2013
Avaya January 2012 - January 2013
Verizon Business May 2003 - March 2011
AT&T October 1997 - May 2003
Ameritech January 1997 - October 1997
Ameritech May 1995 - May 1997
Skills
Managed Services, Unified Communications, Solution Selling, VoIP, Telecommunications, Channel, Co-location, SIP Trunking, Direct Sales, Telephony, MPLS, IP, Sales Management, Account Management, Wireless, Cloud Computing, Call Center, Ethernet, Salesforce.com, Channel Sales, Data Center, Call Centers, SaaS, Long Distance, Management, Cloud Applications, Committed to..., SIP, Sales, Hosted Services, Channel Partners, Professional Services, Strategic Partnerships, WAN, Video Conferencing, Go-to-market Strategy, Broadband, Sales Engineering, Avaya, Metro Ethernet, PRI, Selling, CRM, Sales Operations, Sales Process, Leadership
Education
Illinois State University 1987 — 1991
BS, Communications
maine east
Ally Financial Inc. September 2013 - Present
SRA In April 2012 - September 2013
University of Maryland April 2009 - April 2012
DC Government February 2007 - April 2009
Avaya December 2005 - February 2007
PG&E October 1997 - October 2005
Skills
VoIP, Telecommunications, Disaster Recovery, Avaya, MPLS, Program Management, Vendor Management, Troubleshooting, Security, System Administration, Project Management, Switches, IT Strategy, Information Technology, Avaya Technologies, Cisco Technologies, Data Center, Hardware, IP, Integration, Management, Network Engineering, Networking, Routing, Software Installation, TCP/IP, Voice Mail, WAN
Education
Houston Community College
University of Maryland College Park
Cisco Systems Inc. 2005 - Present
Aspect Communications 1998 - 2005
Siemens March 1996 - March 1998
Avaya January 1991 - March 1996
Skills
Unified Communications, Contact Centers, Solution Selling, Security, Return on Investment, Business, CTI, IVR, Telepresence, Cisco Call Manager, Cisco Technologies, VoIP, Telephony, Unified Messaging, Sales Engineering, Pre-sales, Network Design, Managed Services, SIP, Switches, H.323, Collaboration Solutions, Network Architecture, Networking, CRM, TCP/IP, Routing, Routers
Education
Hofstra University
Master of Business Administration (M.B.A.), Finance
MBA, CISSP
Master of Business Administration (MBA), Finance, General
DIRECTV March 2015 - Present
DIRECTV September 2010 - March 2015
Dish Network June 2008 - September 2010
Avaya July 2007 - April 2008
Skills
English, Photoshop, HTML, Budgets, Negotiation, C++, C, Java, Team Leadership, Telecommunications, Teamwork, Troubleshooting, Call Centers, Team Building, Cross-functional Team..., Customer Satisfaction, Training, Analysis, Project Management, Leadership, Program Management, Management, Vendor Management, Process Improvement
Education
University of Oklahoma 2006 — 2009
Master's degree, Administrative Leadership
Hillsdale Free Will Baptist College 1999 — 2004
Bachelor of Science (BS), Business and Leadership
The Corvisiero Law Practice, P.C. October 2008 - Present
Corvisiero Literary Agency March 2012 - Present
Windels Marx Lane & Mittendorf, LLP October 2007 - October 2008
Paul Hastings March 2003 - September 2007
Avaya 2002 - 2003
JACKSON & NASH, LLP June 1999 - June 2002
Negri & Teijeiro Abogados 1998 - 1998
Skills
Corporate Law, Intellectual Property, Commercial Litigation, Due Diligence, Litigation, Contract Negotiation, Mergers, Joint Ventures, Corporate Governance, Legal Advice, Legal Research, Bankruptcy, Legal Writing, Literary Fiction, Start-ups, Determination, International Law, Employment Law, Securities, Civil Litigation, Real Estate, Arbitration, Mediation, Published Author, Estate Planning, Trade Secrets, Legal Assistance, Copyright Law, Courts, Family Law, Litigation Support, Securities Regulation, Appeals, Criminal Law, Legal Issues, Cross-border..., Trusts, Employment Contracts, Publishing, Wills, Dispute Resolution, Privacy Law, Insurance Law, Publications, Blogging, Legal Compliance, Trademarks, Environmental Law, Alternative Dispute..., Trials
Education
Pace University School of Law 1997 — 2000
JD, Law
Hofstra University 1991 — 1995
BBA, International Busines and Marketing, with focus in languages
Sewanahaka High School 1985 — 1991
Regents Degree, Business and Social Studies Majors, Math and Linguistics minors
Celestica August 2001 - September 2006
Avaya June 1997 - August 2001
Skills
Materials Management, Cross-functional Team..., Procurement, Strategic Sourcing, Supply Management, Lean Manufacturing, Process Improvement, Supply Chain, Process Engineering, Continuous Improvement, Operational Excellence, Supply Chain Management, Manufacturing, Six Sigma, ISO, Business Development, Product Management, Project Management, Management, Telecommunications, Program Management, Strategy
Education
Louisiana Tech University 1965 — 1969
Bachelor's degree, Business Management
IMD (International Institute for Management Development) - Business Programs
International/Global Studies, Certificate
Thunderbird School of Global Management
Certificates, Global Finance & Global Strategy
Avaya September 2013 - Present
JDSU 2004 - September 2013
Intel 1992 - 2004
Ernst & Young 1990 - 1992
Ernst & Young 1986 - 1990
Skills
Corporate Recovery, Sarbanes-Oxley, Internal Controls, Enterprise Risk..., Sarbanes-Oxley Act, Auditing, Internal Audit, Business Process..., Mergers & Acquisitions, Managerial Finance, Business Process, IT Audit, Due Diligence, Accounting, Revenue Recognition, Financial Audits, Corporate Governance, US GAAP, Business Planning, Management, Financial Risk, Financial Reporting, Financial Analysis, Process Improvement, Corporate Finance, Consolidation, Forecasting, GAAP, Executive Management, Finance, IFRS, Financial Accounting, Risk Management, Financial Modeling, External Audit
Education
Institute of Chartered Accountants in England and Wales 1987 — 1991
ACA
Heriot-Watt University 1982 — 1985
BSc
Richmond American Homes July 2013 - September 2014
Sports Authority July 2011 - July 2013
Avaya August 2009 - July 2011
Avery Dennison August 2008 - August 2009
Skills
Advertising, Sales, Marketing, Marketing Strategy, Account Management, Strategy, Product Development, Selling, Sales Management, Management, Social Media, Direct Sales, Lead Generation, Salesforce.com, Leadership, Solution Selling, Email Marketing, Social Media Marketing, Online Marketing, Customer Service
Education
Illinois State University
B.A., Communication
University of Wisconsin-Madison
Bachelor of Arts (B.A.), Communication/Public Relations
CVS Health December 2012 - Present
Avaya February 2011 - December 2012
GSI Commerce March 2005 - January 2011
BusinessEdge March 2000 - March 2005
Swanky Hayden Connell Architects November 1997 - February 2000
PEG/Park LLC February 1995 - November 1997
Skills
PMO, E-commerce, Software Development, Business Development, Risk Management, Organization, Process Analysis, IT Strategy, Program Management, Vendor Management, Integration, SDLC, Professional Services, Enterprise Architecture, Project Portfolio..., Architecture, Business Analysis, Software Project..., PMP, Project Management, Strategy, SaaS, Cloud Computing, CRM, Management, Leadership, Data Center, ITIL, Telecommunications, Business Intelligence, Disaster Recovery, Analysis, Architectures, IT Management, Information Technology
Education
Helwan University Cairo 1989 — 1993
BS, Architecture
IT Business Development Consultant May 2015 - Present
Dell Inc August 2014 - April 2015
Dell August 2011 - July 2014
Force10 Networks July 2010 - August 2011
Avaya December 2009 - April 2010
Nortel January 2006 - January 2010
Nortel Networks January 2003 - December 2005
Nortel Networks September 1999 - December 2002
Skills
Sales Management, Marketing Strategy, Global Management, Direct Sales, Customer Relations, Strategy Development, Latin America, Channel Management, Key Account Development, Product Management, Sales Operations, VoIP, New Business Development, Key Account Management, Telecommunications, Negotiation, Channel, P&L, Solution Selling, Wireless, Strategic Business, IP, Channel Partners, Competitive Analysis, CRM, Business Development, International Sales, Pre-sales, Cloud Computing, Ethernet, Mobile Devices, Marketing, Cross-functional Team..., Go-to-market Strategy, Customer Service, Sales Process, Unified Communications, Strategy, Networking, Partner Management, Professional Services, Income Statement, Selling, Strategic Partnerships, Product Marketing, Leadership, Managed Services, Sales, Account Management, Enterprise Software
Education
Universidad Simon Bolivar
Bachelor of Science (BS), Electronic Engineering
University of Miami - School of Business
Executive Program in Marketing
IESA
Executive Program General Management
Universidad Metropolitana (VE)
Specialist, Marketing Management
Avaya December 2014 - Present
SevenTablets November 2013 - June 2014
GuestLogix May 2013 - November 2013
Fiserv May 2007 - December 2012
AmerisourceBergen December 1998 - April 2007
Advance Paradigm - CVS Caremark Corporation 1996 - 1998
American TV May 1994 - September 1996
Skills
Program Management, SDLC, Business Analysis, Requirements Analysis, Requirements Gathering, Vendor Management, Business Process..., Software Project..., Process Improvement, Project Management, Cross-functional Team..., Business Process, Integration, Change Management, Business Intelligence, Visio, PMO, Risk Management, Banking, SQL, JIRA, Rally
Education
Illinois State University 1989 — 1993
BS, Economics
PMP class
RNM Properties August 2004 - 2012
MMM Management, Inc August 2001 - July 2004
Avaya January 2001 - July 2001
BRE Properties 1998 - 2000
Skills
Accounting, Financial Accounting, Commercial Real Estate, Journal Entries, Microsoft Office, Kardin, Account Reconciliation, Accounts Receivable, Finance, Data Analysis, Tenant Improvement, Microsoft Excel, Corporate Finance, Financial Forecasting, Russian, English, Financial Statements, Customer Service, Contract Negotiation
Education
Heald College-San Francisco
Associate of Arts (AA), Accounting, 4.0
State University - Tiraspol, Moldova
Master's degree, Economics
Fellowship Bible Church August 2012 - Present
Sy.Med Development February 2012 - July 2012
Avaya October 2000 - December 2002
Lucent Technologies December 1998 - October 2000
Lucent Technologies October 1996 - December 1998
AT&T Global Business Communications Systems April 1989 - October 1996
Education
University of Colorado at Boulder - Leeds School of Business 1985 — 1988
B.S., Business Administration/Marketing
University of Tennessee-Knoxville - College of Business Administration 1984 — 1985
Avaya October 2009 - May 2013
Avaya July 2006 - September 2009
Bell Canada September 1997 - June 2006
Skills
Telecommunications, Sales, Unified Communications, Solution Selling, Avaya, VoIP, Account Management, Sales Process, Channel Partners, Cisco Technologies, Product Management, Managed Services, Telephony, Leadership, Wireless, Call Centers, IP, SIP, Professional Services, MPLS, Direct Sales, Contact Centers, SIP Trunking, IVR, Cloud Computing, WAN, Video Conferencing, ACD
Education
HEC 1981 — 1983
Avaya January 2014 - Present
South Carolina Legislative Council January 2012 - December 2013
Agape Home Medical November 2008 - May 2009
Skills
Lean/ Six Sigma: DMAIC..., Supply Chain Management, Global Sourcing, Analytical Modelling, Linear Regression, Linear Programming, Regression Analysis, Game Theory, Time Series Analysis, Demand Forecasting, Business Analytics, Supply Chain..., Macroeconomics, Logistic Regression, Supply Chain Operations, Industrial Engineering, Military, Six Sigma
Education
University of South Carolina - The Moore School of Business 2008 — 2013
Bachelor of Science (BS) Business Administration, Economics, Management Science, Chinese Studies, 3.7
Harvard University 2013 — 2013
Chinese Studies
London School of Economics and Political Science 2012 — 2012
Economics
Peking University 2012 — 2012
Chinese Language and Culture
University of Oxford 2012 — 2012
Economics
United States Military Academy at West Point 2010 — 2011
Economics
McCann Torre Lazur October 2014 - Present
Paws at Home, LLC October 2007 - Present
Dewberry March 2013 - October 2014
DSM August 2011 - October 2012
DSM March 2008 - October 2012
McCann Torre Lazur January 2008 - March 2008
NRT February 2007 - November 2007
Goen Technologies Corporation/TRIMSPA August 2002 - September 2006
Avaya February 1999 - September 2001
Skills
Microsoft Office, Human Resources, Employee Relations, Outlook, Microsoft Excel, Training, Management, Microsoft Word, Customer Service, Process Improvement, PowerPoint, SAP, Administration, Talent Management, Event Management, Team Building, Social Media, Change Management, Leadership, Teamwork, Administrative..., Time Management, Marketing, Office Administration, Project Planning, Marketing Communications, Project Management, Event Planning, Social Networking, Team Leadership, Business Planning, Strategy, Organizational..., Research, Public Speaking, SharePoint, Facilities Management, System Administration, Recruiting, Customer Relations, Planning, Coordination, Supervisory Skills, Problem Solving, Travel Management, Business Travel, Travel Planning, Travel Arrangements, International Travel, Concur
Education
Hofstra University 1995 — 1998
Madison High School 1991 — 1995
University of Chicago Booth School of Business 2013 - Present
Avaya 2009 - 2015
McKnSys 2010 - 2011
Infosys Technology Consulting 2005 - 2010
Larsen & Toubro Limited 2000 - 2005
Skills
Leadership
Education
The University of Chicago - Booth School of Business 2013 — 2016
Master of Business Administration (MBA), MBA
Indian Institute of Technology (Banaras Hindu University), Varanasi 1996 — 2000
BTech, Technology
3M / LCI - Lawinger Consulting, Inc. April 2014 - February 2015
Sunset Dental Technologies June 2013 - January 2014
Christopher & Banks June 2011 - June 2013
Avaya September 2000 - August 2010
Skills
Troubleshooting, Testing, Linux, Avaya, Telephony, Servers, Software Quality..., Software Development, CRM, Technical Support, Management, Networking, Integration, Telecommunications, Hardware
Education
Humboldt State University 1994 — 1996
BS
Humboldt State University 1988 — 1994
BA
Humboldt State University 1988 — 1994
Minor
Teleperformance October 2012 - Present
CrowdFlower, Inc. November 2011 - March 2012
Teleperformance March 2009 - December 2011
Teleperformance Interactive March 2009 - September 2011
Fiddletown Preservation Society 2006 - 2010
Voxify Inc. July 2005 - April 2008
Blue Pumpkin Software December 2002 - January 2005
AVAYA 2001 - 2002
Quintus 1997 - 2001
Auspex Systems 1996 - 1997
Skills
SaaS, Enterprise Software, Solution Selling, Strategic Partnerships, Start-ups, Product Management, Cloud Computing, Professional Services, Salesforce.com, Lead Generation, Call Center, New Business Development, Channel, Direct Sales, CRM, Business Development, Sales Management, Account Management, Business Strategy, Sales Process, Call Centers, E-commerce, Leadership, Management, Telecommunications, Selling, Strategy, Cross-functional Team..., Enterprise Solution..., Mobile Devices, Program Management, Sales, Marketing, Executive Management, Outsourcing, Strategic Planning, Multi-channel Marketing, Channel Partners, Customer Experience, Analytics, Product Marketing, Sales Operations, Contact Centers, P&L Management, International Business, Competitive Analysis, Managed Services, Business Alliances, International Sales, Vendor Management
Education
Imperial College London 1976 — 1977
M.Sc, Management Science
Imperial College London 1973 — 1976
B.Sc (Eng), Mining Engineering
Dartford Grammar School
Oracle March 2014 - Present
Magnet Systems, Inc. April 2012 - March 2014
Oracle June 2008 - April 2012
BEA Systems December 2005 - May 2008
Avaya December 2001 - December 2005
Kenamea August 2000 - November 2001
Quintus January 1993 - August 2000
Imperial College September 1989 - December 1992
Skills
Distributed Systems, Software Development, Software Engineering, Java, Java Enterprise Edition, Weblogic, Cloud Computing, SOA, Agile Methodologies, Architectures, JDBC, Solution Architecture, Unix, Maven, Integration, Core Java, Oracle, Web Services, Tomcat, Enterprise Software, Software Design, Middleware, Mobile Devices, Spring, Ant, JMS, Linux, Unix Shell Scripting, Engineering Management, SIP, Enterprise Architecture, High Availability, Hibernate, XML, Web Applications, Scrum, Apache, REST, Unit Testing, Distributed Caching, Architecture, Scalability, SOAP, Perl, Hazelcast, Casual Wear, MySQL, Database Design, Cluster, Data Grid
Education
Imperial College London 1987 — 1989
MSc, Foundations of Advanced Information Technology
Imperial College London 1983 — 1984
MSc, Control Systems
Imperial College London 1979 — 1982
BSc, Electrical Engineering
Avaya October 2010 - January 2012
Avaya July 2010 - September 2010
Computer Generated Solutions, Inc. August 2009 - June 2010
Level 3 Communications March 2009 - July 2009
Magpie Telecom Insiders October 2008 - December 2008
Avaya, Inc. February 2002 - December 2007
Avaya March 1997 - February 2002
Skills
Testing, Telecommunications, Customer Service, Strategic Planning, Projects, Problem Solving, Project Management, Agile Methodologies, Analysis, SIP, Quality Assurance, VoIP, Linux, Telephony, IP, Integration, TCP/IP, Troubleshooting, Unified Communications, Training, Vendor Management, Ethernet, Network Architecture, Networking, Avaya, Software Documentation, Patents, Video Conferencing, Intellectual Property, Switches, Network Design, Network Engineering, QoS, Product Management, Consulting
Education
University of Colorado Boulder 1999 — 2003
MS, Interdisciplinary Telecommunications
The University of Memphis 1989 — 1993
BS, Biology, Chemistry, Russian Language and Literature
White Station High School 1985 — 1989
Harvard University 1988 — 1988
N/A, Expository Writing, Psychology
Avaya October 2011 - Present
Sipera Systems January 2010 - October 2011
Sipera Systems December 2003 - January 2010
Rapid5 Networks May 2000 - July 2003
Samsung Telecommunications April 1998 - May 2000
Lucent Technologies February 1997 - April 1998
Alcatel May 1995 - December 1996
Hughes Software systems June 1992 - May 1995
Indian Telephone Industries February 1991 - May 1992
Skills
VoIP, SIP, TCP/IP, Cloud Computing, Security, Telecommunications, Wireless, Unified Communications, IP, Product Management, Pre-sales, Linux, Network Architecture, SaaS, Managed Services, Cisco Technologies, High Availability, Data Center, Mobile Devices, Architectures, Integration, Architecture, Cyber-security
Education
Indian Institute of Science 1989 — 1991
Master of Engineering (M.Eng.), Electrical Communications Engineering
Osmania University 1985 — 1989
BE, Electronics & Communication engg
Drobo, Inc. January 2014 - January 2015
Avaya July 2012 - December 2013
Little Bets Labs July 2012 - January 2013
Cisco May 2012 - July 2012
Voltage Security April 2011 - April 2012
SeaChange International January 2009 - March 2011
Pioneer Electronics (Pioneer Research Center, San Jose) 2004 - January 2009
Prediwave/Warpera 2003 - 2003
Arula Systems 2001 - 2001
WorldCom 2000 - 2001
Skills
Java, Linux, Embedded Linux, Set Top Box, C++, XML, Embedded Systems, Mobile Devices, Solaris, VOD, Middleware, Software Engineering, Security, Software Design, Embedded Software, Interactive TV, SDLC, Software Development
Education
Indian Institute of Technology, Bombay 1995 — 1997
MTech
SOHA October 2013 - Present
Avaya January 2010 - Present
Nortel April 2007 - December 2009
Skills
Embedded Systems, VxWorks, Perl, ClearCase, Switching, Device Drivers, WLAN, Linux
Education
University of Hawaii at Manoa 1998 — 2000
Indian Institute of Technology, Bombay 1994 — 1998
B.Tech, Electrical Engineerng
Avaya December 2009 - Present
Nortel Networks 1996 - January 2010
Bay Networks 1996 - 2001
Abbott Laboratories July 1990 - August 1996
Northrop Grumman February 1985 - July 1990
Skills
Unified Communications, VoIP, SIP, IP, Avaya, Ethernet, LAN-WAN, QoS, Sales Engineering, Routing, TDM, H.323, WAN, Firewalls, Networking, Network Design, Troubleshooting, Data Center, VPN, Telecommunications, Network Engineering, WLAN, Telephony, Routers, Wireless, TCP/IP, Wireless Networking, Network Architecture, MPLS, OSPF, Cisco Technologies, SNMP, ISDN, BGP, Switches, ATM networks, Frame Relay, Routing Protocols
Education
Illinois Institute of Technology 1985 — 2000
Masters, Computer Science
University of Illinois at Urbana-Champaign 1980 — 1985
Strategic Products and Services (SPS) August 2010 - Present
Consultedge Inc. September 2009 - August 2010
Avaya October 1997 - September 2009
Hofstra University January 1988 - October 1997
Skills
VoIP, Unified Communications, SIP, Telephony, Sales, Contact Centers, Cisco Technologies, IVR, Telecommunications, Avaya, Consulting, IP, Managed Services, Solution Selling, Networking, Unified Messaging, Vendor Management, Integration
Education
Hofstra University 1990 — 1997
Bachelor of Business Administration, Business Computer Information Systems
Lincor, Inc. October 2013 - March 2014
Avaya March 2002 - April 2013
Avaya Inc. May 2000 - March 2002
Unisys January 1994 - May 2000
General DataComm July 1991 - January 1994
Wang Laboratories, Inc. April 1986 - July 1991
Skills
Unified Communications, Telecommunications, VoIP, Managed Services, Solution Selling, Avaya, Call Centers, Telephony, SIP, Direct Sales, IP, Professional Services, CTI, Contact Centers, Channel, IVR, Call Center, Cloud Computing, SaaS, Account Management, Integration, Channel Partners, Management, Sales, Go-to-market Strategy, Pre-sales, Data Center, Wireless, Sales Operations, Enterprise Software, MPLS, Video Conferencing, Salesforce.com, Strategic Partnerships, Partner Management, SIP Trunking, Co-location, Cisco Technologies, Mobile Devices, Business Planning, Selling, Sales Enablement, Business Alliances, Hosted Services, Sales Process, Unified Messaging, Product Management, Sales Engineering, Vendor Management, ACD
Education
Hofstra University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Insight July 2010 - Present
Technology Solutions Group, Inc. July 2009 - April 2010
Avaya October 2008 - July 2009
Avaya July 2007 - September 2008
Tech Data February 2007 - July 2007
Tech Data May 2005 - February 2007
Tech Data July 2000 - April 2005
Skills
Channel, Sales, Unified Communications, Solution Selling, VoIP, Managed Services, Telecommunications, Data Center, Cloud Computing, SaaS, Networking, Resellers, Collaboration Solutions, Cisco Technologies, Channel Sales, Channel Partners, Sales Enablement, Selling
Education
Illinois State University 1990 — 1994
Bachelor, Industrial Technology
Tiger Direct August 2014 - Present
CDW November 2004 - October 2013
Avaya August 2000 - November 2004
Skills
Wireless, Sales Operations, Unified Communications, Enterprise Software, Sales, Managed Services, Solution Selling, VoIP, Cloud Computing, Data Center, Channel Partners, Salesforce.com, SaaS, Cisco Technologies, Telecommunications, Direct Sales, Professional Services, Sales Process, Virtualization, Call Centers, Networking, Account Management, CRM, Pre-sales
Education
Illinois State University 1974 — 1979
Bachelor's degree, Business Administration and Management, General
Hawker Beechcraft March 2010 - Present
Avaya 2004 - 2009
Avaya 2002 - 2004
Alcatel January 1998 - January 2001
ST. JUDE CHILDREN'S HOSPITAL January 1994 - January 1998
INDEPENDENT LIVING January 1993 - January 1994
Arkansas Children's Hospital January 1991 - January 1993
Skills
Contract Negotiation, Vendor Management, Process Improvement, Strategic Sourcing, Purchasing, Logistics Management, SAP, Procurement, Lean Manufacturing, Program Management, Supply Chain Management, Logistics, Supply Chain, Continuous Improvement, MRP, Six Sigma, Team Leadership, Materials Management, Kaizen, Strategy, Management, Leadership, Supply Management, Cross Functional..., Project Planning, Sourcing, Change Management, Global Sourcing
Education
University of Alabama 1989 — 1991
Masters, Human Development and Family Life
Hendrix College 1985 — 1989
BACHELOR OF ARTS, ELEMENTARY EDUCATION
Daniels College of Business, University of Denver September 2008 - Present
University of Denver March 2008 - Present
Denver Children's Advocacy Center 2010 - 2014
Avaya (formerly, Lucent/AT&T Bell Labs) August 1979 - July 2007
Avaya 1979 - 2007
Bell Labs/AT&T/Lucent/Avaya 1979 - 2007
Lucent Technologies 1999 - 2001
Education
Harvard University Graduate School of Education 1970 — 1978
Doctorate, Human Development
Washington University in St. Louis 1966 — 1970
BA, Psychology
Serena Software January 2014 - Present
Onmego August 2013 - November 2013
IBM February 2012 - April 2013
Avaya February 2010 - December 2011
QuEST Global February 2009 - January 2010
Infosys Technologies Ltd August 2004 - December 2007
Skills
Business Development, Business Analysis, Go-to-market Strategy, Strategy, Product Management, Market Research, Business Planning, Team Management, Competitive Analysis, Program Management, Business Strategy, Marketing, Demand Generation, Enterprise Software, Management, Consulting, Lead Generation, Cloud Computing, CRM, Sales Enablement, Integrated Marketing, Marketing Strategy, SEO, Cross-functional Team..., Management Consulting
Education
HEC Paris 2008 — 2009
MBA
Sardar Patel University
Bachelor of Engineering (BEng), Computer Science
Cisco Systems March 2012 - Present
Avaya July 2004 - April 2012
World Neighbors March 1998 - June 2004
ACL Ltd. February 1995 - June 1997
S. Butail & Co, Chartered Accountants July 1988 - January 1995
Skills
Sarbanes-Oxley Act, Auditing, Accounting, Internal Audit, Revenue Recognition, Managerial Finance, Program Management, Budgets, Management, Leadership, Accounts Receivable, Accounts Payable, Analysis, Finance, Cash Flow, Sarbanes-Oxley, Microsoft Excel, Customer Service, Financial Statements, Entrepreneurship
Education
Himachal Pradesh University 1994 — 1995
Insititute of Chartered Accountants of India
Chartered Accountant, Accounts, Audit and Tax
Maharshi Dayanand University 1986 — 1988
B.com, Accounting and Finance
Avaya September 2008 - Present
Nortel Networks 2007 - Present
Avaya 2010 - 2011
Avaya 2010 - 2011
Skills
Management, Project Management, Six Sigma, Supply Chain, Supply Chain Management, Strategy, Cross-functional Team..., Budgets, Leadership, Vendor Management, Outsourcing, Telecommunications, Supply Management, Manufacturing, Program Management, Operations Management, Product Management, Process Improvement, MRP, Procurement, Strategic Sourcing
Education
HEC Montréal 1979 — 1982
BAA, finance-marketing
Spok September 2010 - Present
NEC Unified Solutions June 2006 - September 2010
LaserBit Communications Corporation September 2003 - June 2006
Avaya May 2001 - September 2004
Datelcom January 1998 - May 2001
Skills
Channel, Wireless, Mobile, Strategic Partnerships, VoIP, Telecommunications, Messaging, Sales Management, Unified Communications, International Business, UC, Channel Management, Solution Selling, Contract Negotiation, PBX, Integration, Partner Recruitment, Go-to-market Strategy, Partner Management, Alliances, Product Management, Direct Sales, Business Alliances, Managed Services, Key Account Management, Cloud Computing, Account Management, Mobile Devices, Salesforce.com, Selling, Channel Partners, Recruiting, Sales
Education
Hogeschool Zuyd (Maastricht, Heerlen, Sittard) 1993 — 1997
Bachelor of Science (BS), International Business
Avaya June 2001 - Present
Lucent Technologies 1989 - 1992
Skills
Avaya, Telecommunications, SIP, VoIP, Management, Telephony, Unified Communications
Education
High Point University
Capsugel November 2014 - Present
Avaya March 2001 - November 2014
Cahill Gordon & Reindel September 1997 - March 2001
Education
Maurice A. Deane School of Law at Hofstra University 1994 — 1997
JD, Law
Hofstra University 1990 — 1994
BBA, Accounting
Carousel Industries January 2015 - Present
NACR July 2012 - January 2015
Avaya January 2011 - July 2012
Extreme Networks June 2009 - January 2011
Nortel May 2002 - June 2009
IBM March 2001 - May 2002
Cisco Systems 1997 - 2001
3Com 1993 - 1997
Hughes Lan Systems 1990 - 1993
DataAids, Inc. 1984 - 1990
Skills
Managed Services, Solution Selling, Unified Communications, VoIP, Channel, Avaya, Business Alliances, Business Development, Channel Partners, Cloud Computing, Direct Sales, Enterprise Software, Ethernet, Go-to-market Strategy, IP, Integration, MPLS, Networking, Professional Services, SIP, SaaS, Sales Management, Sales Operations, Salesforce.com, Security, Telephony, Wireless, Data Center, SIP Trunking, Call Centers, Strategic Partnerships, Sales Process
Education
Houston Community College 1984 — 1987
Business Administration and Management, General
Klein
Avaya October 2006 - Present
Skills
Telecommunications, Unified Communications, Managed Services, Cloud Computing, Program Management, VoIP, Vendor Management, Cross-functional Team...
Education
Highline Community College
Associates Degree, Business Administration and Management, General
Pearson Education August 2012 - Present
Pearson PLC March 2010 - August 2013
Starwood Hotels and Resorts Worldwide 2007 - 2009
Rollins Insurance 2002 - 2007
Avaya 1999 - 2001
Bell Labs Lucent Technologies 1996 - 1999
AT&T 1986 - 1996
Skills
PMO, Agile Methodologies, Management, Integration, Business Analysis, Business Process..., CRM, Project Management, Quality Assurance, Software Documentation, E-commerce, Visio, Outsourcing, Program Management, ERP, Process Improvement, IT Management, Vendor Management, Business Development, Requirements Analysis
Education
Stevens Institute of Technology
Master's Certificate, Project Management
Hobart and William Smith Colleges
BA
Pace University - Lubin School of Business
MBA, Information Systems
Avaya October 2007 - September 2013
Avaya October 2003 - September 2007
Avaya March 2000 - September 2003
Lucent Technologies March 1996 - February 2000
AT&T June 1988 - February 1996
Davenport College September 1988 - December 1995
Skills
Sales Strategy, Account Management, Training, Contract Negotiation, Contract Management, Organizational Skills, Presentation Skills, Writing Skills, Managing Relationships, Project Leadership
Education
Michigan State University 1980 — 1982
Master of Business Administration (MBA), Marketing
Hope College 1975 — 1979
Bachelor of Arts (BA), Business and Communication
Heidrick & Struggles May 2006 - Present
Avaya 2000 - 2005
Education
Illinois State University
Avaya March 2001 - Present
Teltone, Inc. August 1998 - February 2001
United States Tennis Association/Eastern Metro Region January 1992 - February 1996
Skills
Avaya, Unified Communications, SIP, Channel Partners, Contact Centers, VoIP, Solution Selling, Telecommunications, Strategy, Managed Services, Call Centers, Vendor Management, Professional Services, IVR, Integration, Wireless, SIP Trunking, Strategic Partnerships, Telephony, Sales, Product Management, IP, Video Conferencing, Data Center, Direct Sales, Project Management, Enterprise Software, Go-to-market Strategy, Cloud
Education
Hollins University
BA, Political Science
PMI
Project Management
University of St. Andrews
Junior year independent study in Scotland
Sprint August 2011 - Present
Sprint February 2007 - July 2011
Verizon December 2004 - February 2007
Avaya January 2001 - November 2004
Skills
Sales, New Business Development, Direct Sales, Solution Selling, Sales Process, Management, Coaching, Sales Operations, Strategic Partnerships, Cold Calling, Sales Management, Managed Services, Mobile Devices, Business Development, Strategy, Staff Development, Achieving Measurable..., Customer Retention
Education
Illinois State University 1996 — 2000
Bachelor's degree, Psychology
The Container Store July 2015 - Present
The Container Store October 2007 - Present
The Container Store January 2014 - July 2015
IBM Global Services April 2003 - April 2004
Avaya 1999 - 2003
Skills
Public Speaking, Project Management, Team Leadership, Training, Sales, Program Management, Marketing, Vendor Management, Account Management, Coaching, Inventory Management, Management, Retail, Sales Management, Team Building, Business Planning, Customer Service, Visual Merchandising, Merchandising
Education
Seton Hall University 1992 — 1996
MA, Corporate Communications
Hofstra University 1988 — 1992
BA, Speech Arts
Verizon Wireless February 2014 - Present
Avaya August 2011 - February 2014
Pfizer/Compucom February 2011 - July 2011
Mildred Elley School May 2010 - December 2010
C3i, Inc. November 2009 - May 2010
ACT Technologies September 2003 - September 2008
Cygnus Medical July 2002 - August 2003
Surgical Companies Group October 1999 - June 2002
KMedic, Inc. 1991 - 1998
Skills
PMP, A+ Certified, Network+ Certified, Network+, Technical Support, Networking, Help Desk Support, Active Directory, Windows 7, VPN, Information Technology, Software Installation, Hardware, Windows XP, XP
Education
Lincoln Technical Institute 2009 — 2009
Certificate, Networking and Information Systems
Hofstra University 1989 — 1991
Bachelor of Arts, Psychology
NVRHS Demarest
Avaya November 2010 - Present
Avaya, Inc. 2007 - March 2011
Enabling Technologies April 2006 - February 2007
Avaya 1997 - 2006
Checkers Simon & Rosner 1987 - 1996
McDermott Will and Emery 1987 - 1996
BAR/BRI Bar Review 1982 - 1985
Education
Illinois State University 1977 — 1981
BS, Social Work
NACR January 2009 - Present
Avaya March 1985 - January 2009
Skills
Avaya, Telephony, VoIP, Unified Communications, Channel Partners, Managed Services, Solution Selling, SIP, Telecommunications, Enterprise Software, Cloud Computing, SIP Trunking, IP, Call Centers, Contact Centers, Direct Sales, IVR, MPLS
Education
Hofstra University 1982 — 1984
BBA, Business Administration and Management, General, Computer Science minor
CC Coaching and Consulting, Inc. January 2007 - Present
Colorado Physicians Consulting January 2007 - January 2013
Avaya April 1982 - November 2005
Skills
Process Improvement, Avaya, Management, Call Centers, Telecommunications, Sales, Project Management, Leadership
Education
Idaho State University
Business Management
Avaya February 2012 - Present
Avaya November 2010 - February 2012
Avaya 1997 - January 2011
Enabling Technologies 2006 - 2007
Octel Communications 1997 - 1998
Checkers Simon & Rosner 1987 - 1996
McDermott Will & Emery 1985 - 1987
Skills
Telecommunications, Avaya, VoIP, Servers, Voice Mail, System Administration, Unified Communications, Project Management, Software Documentation, Telephony
Education
Illinois State University 1977 — 1981
BS, Social Work
Avaya April 2000 - January 2009
Avaya June 2000 - December 2008
Education
Idaho State University
Education
Avaya October 2014 - Present
Avaya August 1998 - Present
Kaiser Permanente 1994 - 1999
Skills
SIP, H.323, VoIP, TCP/IP, Avaya Aura, Avaya Communication..., Avaya IP Telephony, Modular Messaging, Media Gateways, ISDN, TDM, IP PBX, Networking, RTP, Avaya, Telephony, IP, H.248, SIP Trunking, QoS, LAN-WAN, Gateway, Ethernet, Telecommunications, T1, Wireshark, Routing, Switches, Audix, PSTN, IP Phones, Troubleshooting, Voice, Operating Systems, Linux, Integration, IVR, CTI, Unified Communications, Unified Messaging
Education
Heald College 1997 — 1998
AA, Electronics and Computers
Avaya October 2013 - Present
Avaya August 2011 - September 2013
Skills
Telecommunications, Solution Selling, Data Center, ITIL, Managed Services, Unified Communications, Security, Integration, Wireless, Management, Selling, Networking, Business Strategy, Sales
Education
Hult International Business School 2015 — 2016
Master of Business Administration (MBA), Business Administration and Management, General, Master
Universidad del Valle de México 1998 — 2002
Bachelor’s Degree, Administrative Computer Systems
Alcatel-Lucent July 2011 - Present
Primus Business Services July 2010 - July 2011
Avaya December 2009 - August 2010
Nortel 2007 - December 2009
Nortel 2002 - 2006
Nortel 2000 - 2002
Nortel 1990 - 2000
Sears Canada 1975 - 1990
Skills
Ethernet, Marketing, Enterprise Software, Wireless, Telecommunications, Managed Services, Channel Partners, Selling, Sales Management, Sales, Product Marketing, Business Development, Disaster Recovery, Servers, IP, Data Center, Account Management, VoIP, Direct Sales, Unified Communications, Product Development, Solution Selling, Cloud Computing, Field Marketing, MPLS, Network Design, Telephony, Avaya, New Business Development, WAN, Channel Sales, Cisco Technologies, Go-to-market Strategy, SIP, Pre-sales, Professional Services, Mobile Devices, SIP Trunking, Optical Fiber, Avaya Technologies
Education
Humber College 1973 — 1975
Marketing
Hewlett-Packard November 2014 - Present
Avaya July 1999 - October 2014
Skills
SIP, VoIP, Unified Communications, Telecommunications, IP, Telephony, Managed Services, Ethernet, MPLS, Avaya, TDM, WAN, TCP/IP, Pre-sales
Education
Hillsdale College 1994 — 1999
Bachelor of Science (B.S.), Finance, General
Techni-Logic Communications August 2003 - Present
Avaya August 1996 - February 2003
Texas Department of Family and Protective Services August 1991 - April 1996
Education
Henderson State University 1987 — 1991
BA, Mass Communications
Avaya November 1997 - Present
Skills
Customer Satisfaction, Telecommunications, VoIP, Sales Process, Unified Communications, Networking, Telephony, Wireless, MPLS, IP
Education
Hudson Valley Community College 1993 — 1996
Averill Park 1990 — 1993
manfred school of real estate
Coupons.com October 2013 - Present
SCRI Labs, LLC August 2012 - June 2013
Tribal Technologies June 2011 - July 2012
3GA Labs Inc. October 2009 - April 2011
Avaya August 2009 - April 2011
3GA Labs Inc. May 2009 - August 2009
Avaya May 2008 - July 2008
Skills
Android, C++, Java, C, Eclipse, MySQL, Subversion, Mobile, Core Java, Linux, Python, Algorithms, SQL, Software Development, Data Structures, Programming, Git, Django, iOS development, Android Development, Mobile Devices, Software Engineering, Agile Methodologies, Test Automation, REST, Distributed Systems, JSP, Mobile Applications
Education
Indian Institute of Technology, Bombay 2005 — 2009
B.Tech., Computer Science and Engineering
Bloomberg L.P. March 2013 - Present
Avaya February 2010 - March 2013
Willkie Farr & Gallagher LLP September 2003 - January 2010
Skills
Corporate Law, Corporate Governance, Due Diligence, Mergers & Acquisitions, Intellectual Property, Private Equity
Education
Harvard Law School 2000 — 2003
JD
University of Wisconsin-Madison 1996 — 2000
BA, Political Science, Business
Livingston High School
Boomin Brands March 2011 - Present
Avaya 1997 - October 2010
Skills
Telephony, Avaya, Networking, Call Centers, TCP/IP, Cisco Technologies, Telecommunications, VoIP, Troubleshooting, SIP, LAN-WAN, Network Administration, Switches, Process Improvement, Software Documentation, Unified Communications
Education
Illinois State University
BS, Industrial Technology
Purdue University Calumet
Electrical, Electronic and Communications Engineering Technology/Technician
AT&T November 2004 - Present
Library of Congress September 2001 - February 2004
Avaya February 1991 - September 2001
Avaya 1972 - 1991
Skills
Unix Shell Scripting, Unix Administration, Avaya PBX, Perl and C programing, Avaya Voice Mail, Software Installation, Windows Server, Unix, Networking, Avaya, Switches, Integration, TCP/IP, IP, Voice Mail, Cisco Technologies, VoIP, Network Design, Wireless
Education
High Point University 1968 — 1972
BS
CommScope May 2013 - Present
CommScope April 2004 - May 2013
Avaya July 2000 - May 2004
BP Chemicals January 1990 - 2000
Skills
Characterization, Engineering, Testing, Test Automation, Reliability, R&D, Chemical Engineering, Polymer Physics, Elemental Analysis, Materials, SPC, Simulations, Design for Manufacturing, Troubleshooting, Manufacturing, Electronics, Data Center, Telecommunications, Product Development, Cross-functional Team..., Fiber Optics, Engineering Management, Optical Fiber, Management
Education
Virginia Polytechnic Institute and State University 1985 — 1989
Ph.D, Chemical Engineering
University of Pittsburgh 1983 — 1984
MS, Chemical Engineering
West Virginia University 1980 — 1983
BS, Chemical Engineering, 3.7
Huazhong University of Science and Technology 1979 — 1980
Mechanical Engineering
BAE Systems December 2011 - Present
BAE Systems March 2010 - December 2011
BAE Systems June 2004 - March 2010
DTI Associates April 2003 - June 2004
Xtria March 2002 - June 2003
Avaya July 1977 - September 2001
Skills
Process Improvement, Program Management, Software Documentation, Six Sigma, Systems Engineering, Project Management, Analysis, Leadership, Testing, Security Clearance
Education
Howard Community College
Business Administration
Sutter Health September 2014 - Present
Randstad June 2012 - September 2014
Randstad April 2012 - June 2012
Vinculums Services, Inc. January 2011 - July 2011
AdvanTel Networks January 2008 - June 2010
Avaya June 2006 - February 2008
AT&T August 1999 - April 2006
Skills
VoIP, Cisco Technologies, IP, Troubleshooting, Avaya, Networking, Integration, MPLS, SIP, Call Centers, T1, Technical Support, Disaster Recovery, Enterprise Software, Cisco VoIP, Cisco UCCX, Cisco UCCE, eGain, Calabrio QM, Calabrio WFM, Telecommunications, Visio, Vendor Management, Project Management, Switches, Wireless
Education
Heald College-Roseville 1994 — 1996
AS, Computer Technology / Electronics
United States Navy 1987 — 1987
BEE (Basic Electricity and Electronics)
AstraZeneca March 2003 - Present
Avaya September 2001 - March 2003
Narus August 2000 - August 2001
Education
Illinois State University 1988 — 1991
Bachelor of Arts (B.A.), English Language and Literature, General
Hiscall, Inc. September 2002 - Present
Avaya June 1988 - August 2002
Skills
Unified Communications, Vendor Management, VoIP, Project Management, Telecommunications, Data Center, Call Centers, Managed Services, Integration, Telephony, Avaya, IP, SIP, Pre-sales, Wireless
Education
University of Tennessee-Knoxville - College of Business Administration 1982 — 1987
BS, Finance
Meals on Wheels June 2013 - Present
Avaya 1998 - 2000
Skills
Data Entry, Administrative..., Call Centers, Telephone Skills, Invoicing, Customer Service, Outlook, Telecommunications, Customer Satisfaction, Fax, Office Management, Office Administration, Access, Spreadsheets, Lotus Notes, Administrative...
Education
Heald College-Concord 1975 — 1976
Associate's degree, Administrative Assistant and Secretarial Science, General, Graduate
Prudential Financial December 2008 - Present
Avaya September 2000 - November 2008
Lucent Technologies February 1995 - August 2000
Skills
Strategic Human..., Human Resource..., Human Resources, Operations Management, Organizational..., Organizational Learning, Employee Engagement
Education
New York Institute of Technology 1984 — 1986
Bachelor of Science, Business Management
Hofstra University