Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
TwentyEighty February 2014 - Present
Avaya April 2010 - June 2013
Manpower/IBM Facility July 2009 - May 2010
Manpower/IBM Facility June 2006 - April 2009
Source One Management/IBM Facility April 2005 - May 2006
Spherion/IBM Facility July 1998 - April 2005
Skills
•Executive..., •Operations Management, •Microsoft Office..., •Lotus Smart Suites..., •Event Planning, •SharePoint Experience, •Staff Training &..., •Report Preparation, •Interpersonal Skills, •Prioritization Skills, •QuickBooks, •Payroll, Strategic Planning, Human Resources, Telecommunications, Contact Centers, Software Documentation, Management, Leadership, Training, Operations Management, Forecasting, Teamwork
Education
Front Range Community College
Business Administration and Management, Accounting
University of Northern Iowa Cedar Falls, Iowa
Bachelor of Arts (B.A.), Elementary Education and Teaching
United States Postal Service June 2013 - Present
Colorado SportsLocker January 2013 - Present
Colorado High School Activites Association 1990 - Present
Avaya November 1979 - December 2012
Skills
Microsoft Office, Project Management, Team Building, Management, Budgets, Process Improvement, Customer Service, Change Management, Program Management, Product Development, Account Management, Team Leadership, Training, Football, Telecommunications, Operations Management, Baseball, Leadership, Strategic Planning, Project Planning, Sales Management, Business Analysis, Team Management
Education
Front Range Community College 1976 — 1979
Associate of Arts (AA), Computer Programming
Flagler High School
NCR Corporation July 2011 - Present
Avaya March 2008 - March 2011
Avaya November 2004 - March 2008
Equifax February 2003 - November 2004
Atlanta Gas Light August 2000 - February 2003
GE Capital 2000 - 2000
GE Capital 2000 - 2000
GE Capital 1992 - 2000
Skills
Client Development, Building Relationships, Business Process..., Quality Management, Project Execution, Customer Service, Call Center, Technology Integration
Education
University of Phoenix 2001 — 2003
MBA, Business Administration
Georgetown University - The McDonough School of Business 1988 — 1992
Bachelor of Science (BS), Business Administration and Management, General
Goldsboro High School 1984 — 1988
Spectra Logic December 2010 - Present
Avaya April 2007 - December 2010
Maxtor May 2000 - December 2006
Skills
Creative analytical..., Build relationships..., Excellent..., Strong customer..., Strong Supervisory and..., Leverage relationships..., Excellent SAP and Baan..., MS Office, Crystal,..., Supply Chain, Enterprise Software, Logistics, Vendor Management, Cross-functional Team..., Inventory Management, Forecasting, Supply Chain Management, Management, Sales, Process Improvement
Education
Front Range Community College
SHASTA JUNIOR COLLEGE
Avaya April 2014 - Present
Advanced Institute of Manufacturing May 2012 - August 2012
Skills
Swift, C#, Java, Objective-C, Matlab, JavaScript, Go, HTML5, Python, CSS, ReactJS, Android, WebRTC, AngularJS, Solidworks, Optics, SASS, Inventor, AutoCAD, Simulink, Machine Learning, Photoshop, Machine Tools, Node.js
Education
Massachusetts Institute of Technology 2012 — 2014
Master's degree, Mechanical Engineering, 4.5
Georgia Tech 2009 — 2012
Bachelor of Science (BS), Mechanical Engineering
Salesforce April 2015 - Present
salesforce.com March 2014 - Present
salesforce.com March 2012 - March 2014
Avaya October 2011 - March 2012
Avaya August 2010 - October 2011
Avaya November 2008 - December 2010
Avaya, Inc. March 2007 - November 2008
StarCite, Inc. September 2005 - March 2007
StarCite, Inc. May 2004 - September 2005
Villanova University September 2003 - May 2004
Skills
Salesforce.com, SaaS, Product Management, Cloud Computing, Go-to-market Strategy, Cross-functional Team..., Telecommunications, Solution Selling, Strategic Partnerships, Enterprise Software, Business Strategy, Business Development, Product Marketing, CRM, Channel, Vendor Management, Competitive Analysis, Strategic Planning, Forecasting, Program Management
Education
Villanova University 2002 — 2004
MBA, Finance, General
Nanzan University 1996 — 1997
Certificate Japanese Studies, Japanese, International Business
Georgetown University 1994 — 1998
BSLA, Japanese & International Business
Avaya December 2012 - Present
World Ventures May 2013 - November 2013
Fossil October 2012 - March 2013
Fidelity Investments December 2012 - February 2013
DealerTrack September 2011 - September 2012
Skills
Web Project Management, Web Applications, Web Development, AngularJS, jQuery, JavaScript, Node.js, Grunt for Node.js, BowerJS, AJAX, OOP, PHP, HTML 4/5, CSS, SCSS/SASS, User Interface, Usability, Web Standards, Web Design, Graphic Design, Human Computer..., XML, MySQL, ActionScript, Dreamweaver, Flash Builder, Typography, SQLite
Education
Full Sail University 2008 — 2010
Web Design and Development Bachelor of Science, Human-Computer Interaction, Client/Server-Side Scripting, Advanced Database Schemes
Full Sail University 2006 — 2008
Digital Arts and Design Bachelor of Science, Branding, Graphic Arts, Motion Graphics, Iconography, Typography, 3D Design, Web Design
Oracle July 2015 - Present
Avaya July 2014 - July 2015
CSC February 2013 - July 2014
CSC November 2011 - February 2013
CSC April 2009 - November 2011
CSC May 2008 - March 2009
Computer Sciences Corporation July 2006 - May 2008
Computer Sciences Corporation October 2005 - July 2006
Computer Sciences Corporation March 2005 - October 2005
Computer Sciences Corporation October 2004 - March 2005
Skills
Business Management, Business Analysis, Operations Management, Service Delivery, Analysis, Sales Operations, Cross-functional Team..., Operations, Corporate Finance, M&A experience, Acquisition Analysis, P&L Management, Process Improvement, Global Projects, Acquisition Evaluation, Strategic Planning, Strategy Development, Strategic Analysis, Solution Design, IT Solutions, Strategic Partnerships, Partner Management, Global Management, Global Operations, Strategy, Management, Program Management, Business Valuation, Solution Architecture, ITIL, Outsourcing, Start-ups, IT Outsourcing, Leadership, Analytics, Change Management, Mergers, Mergers & Acquisitions
Education
Georgetown University - The McDonough School of Business 2009 — 2012
MBA, Masters of Business Administration
Lancaster University 2000 — 2003
First Class Honours BSc, International Business & Economics
Avaya
Skills
Spanish, Public Relations, Sales, Salesforce.com, Writing, Communication, Customer Satisfaction
Education
Hofstra University 2012 — 2014
Master of Business Administration (MBA), Health/Health Care Administration/Management
Georgetown University 2004 — 2008
Bachelor of Arts (BA), Linguistics
Kohl's Department Store 2005 - Present
Avaya 2001 - 2002
Rocky Mountain Small Animal Hospital 1997 - 2001
Skills
Retail, Customer Service, Microsoft Excel, Microsoft Word, Sales, Social Media, Microsoft Office, Inventory Management, Training
Education
Cherry Creek High School
Fort Lewis College
Trident Technical College August 2012 - Present
IBM January 2011 - June 2011
Avaya July 2007 - December 2010
DRS Technologies April 2006 - January 2007
Northrop Grumman Corporation July 2003 - March 2006
Raytheon April 2002 - May 2003
Skills
Leadership, Higher Education, Adult Education, Distance Learning, Training, Critical Thinking, Interactive Learning, Student-Centered..., Student Motivation, Interpersonal..., Public Speaking, Program Management, Project Management, International Trade, Process Improvement, Six Sigma, Management
Education
University of Phoenix 2014 — 2018
Doctor of Education (EdD), Educational Leadership/Educational Technology, 3.94
University of Phoenix 2013 — 2013
Master of Arts (MA), Secondary Education and Teaching - Business and Marketing Technology, 3.92
University of Phoenix 2004 — 2008
Master of Science (MS), Computer Information Systems, 3.78
Southwestern College 2002 — 2003
Master of Business Administration (MBA) Candidate, Business Administration and Management, General, 3.67
Friends University 1999 — 2002
Bachelor of Science (BS), Computer Information Systems, 3.72
Cisco April 2015 - Present
eGain Corporation May 2014 - Present
Texas Hunter Jumper Association December 2011 - Present
NICE 2009 - 2014
Avaya December 2006 - December 2008
Cisco 2004 - 2006
Nortel Networks October 1998 - November 2004
Nortel 1995 - 1998
Aspect Communications, Inc. 1993 - 1995
Nortel 1985 - 1993
Skills
Product Marketing, Channel, Relationship Marketing, Systems Engineering, Product Management, Loyalty Programs, Channel Marketing, Sales Enablement, Go-to-market Strategy, Field Marketing, Partner Marketing, Marketing Strategy, Alliances, Channel Management, Product Strategy, Analyst Relations, OEM, B2B Marketing, Multi-channel Marketing, Business Alliances, Channel Partners, Professional Services, SaaS, Integration, Unified Communications, Cross-functional Team..., Strategic Partnerships, CRM, Call Centers, Management, Avaya, Contact Centers, Demand Generation, Business Development, Enterprise Software, Program Management, Strategy, Telephony, Executive Management, Leadership, Solution Selling, Product Launch, Networking, Cloud Computing, Avaya Technologies
Education
Landmark Education 2008 — 2009
Leadership
George Mason University 1978 — 1981
Journalism
Falls Church HIgh School 1975 — 1977
Community College
criminal justice
Cisco April 2013 - Present
Association of Strategic Alliance Professionals January 2008 - Present
Cisco October 2011 - April 2013
Cisco Systems Inc. April 2008 - October 2011
Cisco November 2000 - October 2009
Avaya October 2000 - November 2000
Lucent Technologies November 1996 - October 2000
AT&T September 1990 - September 1996
Skills
Strategy, Cloud Computing, Unified Communications, Business Development, Solution Selling, SaaS, Go-to-market Strategy, Telecommunications, VoIP, Cross-functional Team..., Cisco Technologies, Business Alliances, Channel Partners, Managed Services, Business Strategy, Consulting, Team Leadership, Business Planning, Telepresence, Call Centers, Sales Enablement, Partner Development, International Business, Data Center, New Business Development, Sales Management, Strategic Partnerships, Professional Services, Wireless, Direct Sales, Service Providers, Collaboration Solutions, Multi-channel Marketing, Call Center, Selling, Enterprise Software, Partner Management, Demand Generation, Salesforce.com, Product Marketing, Strategic Alliances, Start-ups, Competitive Analysis, Strategy Development, Alliances, Consultative Selling, IT Strategy, Business Intelligence, Leadership, Management
Education
Regis University 1994 — 1996
MBA, International Business
Fort Lewis College
Bachelor of Arts (B.A.), Finance, and Computer Science Minor
United Technologies August 2012 - Present
FIRST RF Corporation February 2006 - July 2012
Helix Technology July 2003 - August 2005
Avaya June 1999 - May 2002
Skills
AutoCAD, Altium Designer, Soldering, Milling, Forklift Operator, Power Tools, OSHA Certified, AED, First Aid, Cpr Certified, Adhesive Bonding, Hand Tools, SMT, Maintenance, Pneumatics, Spectrum Analyzer, RF, Network Analyzer, Antennas, Multimeter, Aerospace, Schematic, Electrical Engineering, PCB design, Testing
Education
Front Range Community College
Electrical and Electronics Engineering
Avaya February 2014 - Present
Freelance March 2005 - Present
WorldVentures September 2012 - February 2014
Mascot Agency March 2009 - March 2012
Skills
User Experience, CSS, User Interface Design, User Interface, HTML 5, Photoshop, Graphic Design, jQuery, Illustrator, WordPress, User Experience Design, Adobe Fireworks, CSS3, Web Design, E-commerce, Graphics, Adobe Creative Suite, Logo Design, Coda, CMS, Email Marketing, Windows 7, OS X, Mobile Applications, User-centered Design, Interaction Design, Sketch
Education
Full Sail University 2009 — 2010
Web Design & Development
JB Hunt June 2003 - Present
Denney Transportation May 2002 - June 2003
Avaya October 2000 - May 2002
TransAm Trucking, Inc. 1997 - 2000
Mayflower 1993 - 1997
Peabody Court Hotel 1989 - 1993
U.S. Air Force June 1981 - December 1988
Skills
Trucking, Truckload, LTL, Transportation..., DOT regulations, Transportation
Education
Front Range Community College
Electroncs
University of Maryland
Electroncs
home September 2012 - Present
Avaya October 1999 - January 2009
AVAYA, INC January 1999 - January 2009
CIBER, INC January 1997 - January 1999
Union Pacific Railroad January 1995 - January 1997
Tenetix Inc January 1993 - January 1994
Skills
Telephony Programming, IT Network..., Computer Technician, Avaya, VoIP, Switches, LAN-WAN, Voice Mail, IP, Cabling, TCP/IP, Routers, Troubleshooting, ISDN, Cisco Technologies, WAN, SIP, Ethernet, Wireless Networking, Telecommunications, Call Center, Network Design, CCNA, Technical Support, Networking, Software Installation, Call Centers, Computer Network...
Education
Front Range Community College 2010 — 2012
AAS, Network Administration
Comp TIA 2011 — 2011
Associate of Applied Science, Network Administration
Avaya August 1977 - August 2007
Skills
E-commerce, Customer Relations, Customer Service, Problem Solving, Telephony, Avaya, Telecommunications, Unified Communications, VoIP, Online Marketing, SIP, Team Building, T1, IVR, Voice Mail, CTI, ACD, ISDN, Ethernet, TCP/IP, Selling, IP, Call Centers, Sla, Account Management, WAN, Team Leadership, Direct Sales, Mobile Devices, Channel Partners, Managed Services, LAN-WAN, Cloud Computing, QoS, Social Networking, Video Conferencing, Routing, Cisco Technologies, Coaching, Hardware, Unified Messaging, SaaS, Product Marketing, Integration, Contact Centers, MPLS, Troubleshooting, Wireless, Customer Satisfaction, Technical Support
Education
Front Range Community College 1985 — 1987
AA, Electronics
Morningside College 1975 — 1976
Art
Avaya January 2014 - Present
Comcast Cable March 2010 - October 2013
COMCAST Cable January 2005 - March 2010
UNISYS January 2002 - May 2004
TMG (Technology Management Group) January 2001 - January 2002
CAIS Internet January 1998 - January 2001
Cleartel Communications September 1996 - January 1998
Skills
Cross-functional Team..., Cloud Computing, Product Development, Integration, Telecommunications, Start-ups, VoIP, Strategy, CRM, Outsourcing, Change Management, Product Management, Strategic Partnerships, Program Management, Business Development, Networking, Management, Wireless, Project Management, Sales Management, Direct Sales, IT Strategy, Business Process..., Strategic Planning, Vendor Management, SDLC, Sales Operations, Professional..., Business Analysis, Leadership, Team Leadership, Customer Experience, Enterprise Software, Agile Methodologies, Team Building, Contract Negotiation, Software Development, Call Centers, Business Planning, B2B, VOD, Broadband, Mobile Devices, Lead Generation, Account Management, Business Process, Selling, Product Marketing, Cable Television, Sales
Education
Wharton School of Business 2013 — 2013
Comcast Women's Leadership Program, Executive Leadership
University of Michigan 1982 — 1985
BA w/Honors, Literature and Creative Writing
George Mason University
Master of Fine Arts (M.F.A.)
Avaya October 2013 - Present
Morgan Lewis April 2010 - October 2013
Buchanan Ingersoll & Rooney PC August 2009 - March 2010
Dechert LLP June 2004 - July 2009
Skills
Litigation, Legal Research, Legal Writing, Civil Litigation, Westlaw, Employment Law, Employment..., Legal Compliance, Arbitration, Commercial Litigation, Product Liability, Mediation, Courts, Intellectual Property
Education
Georgetown University Law Center 2001 — 2004
Doctor of Law (J.D.)
Rutgers University 1996 — 2000
B.A., Political Science, Psychology
Axiom January 2014 - Present
Avaya April 2012 - December 2013
CGI December 2010 - April 2012
Hewlett-Packard July 2008 - December 2010
EDS (acquired by HP in 2008) November 2004 - June 2008
Electronic Data Systems, Inc. (EDS) April 2003 - November 2004
A.T. Kearney, an EDS Company 2002 - 2003
Sapient 2000 - 2002
American Management Systems, Inc. (subsequently acquired by CGI, Inc.) 1984 - 2000
Skills
Strategy, Outsourcing, CRM, Professional Services, Consulting, Sales, IT Strategy, Management Consulting, Program Management, Product Management, Enterprise Software, Go-to-market Strategy, Financial Services, Solution Selling, Managed Services, Software, Integration, Management, Pre-sales, Business Transformation, Business Process..., Business Analysis, Leadership, Executive Management, Selling, Vendor Management, Strategic Partnerships, Business Development, IT Service Management, Analytics, IT Outsourcing, SaaS, Cloud Computing, Business Intelligence, Cross-functional Team..., Telecommunications, Business Process, Business Process...
Education
Georgetown University - The McDonough School of Business
MBA
State University of New York College at Buffalo
B.S.
Modus 21 May 2009 - Present
Square 1 Bank February 2007 - January 2009
Avaya March 2005 - February 2007
State of North Carolina May 2004 - December 2004
Wake Technical Community College January 2001 - August 2004
Fulcra Solutions February 1999 - July 2001
Decision Consultants June 1999 - February 2000
SSDS April 1997 - May 1999
Booz Allen Hamilton May 1996 - March 1997
U.S. Coast Guard May 1979 - June 1996
Skills
Process Improvement, Program Management, Enterprise Architecture, Strategic Planning, Leadership, ITIL, Agile, Project Management, SDLC, Enterprise Software, Software Development, Agile Methodologies, Strategy, SOA, Security, Team Leadership, Data Center, Integration, Analysis, Business Process, Project Planning, Databases, Disaster Recovery, Project Portfolio..., Start-ups, Microsoft SQL Server, Management, Telecommunications, System Administration
Education
George Mason University 1991 — 1993
MS, Information Systems
US Coast Guard Academy 1975 — 1979
BS, Marine Science
Colorado Department of Human Services September 2014 - Present
3M via Statera January 2011 - May 2014
Business Genetics Boot Camp 2011 - 2011
Avaya January 2001 - June 2010
Coors Tek, Golden CO January 1998 - January 2001
Skills
VoIP, Technical Documentation, Telephony, Troubleshooting, Avaya, Linux, Business Analysis, Customer Service, Customer Satisfaction, Customer Engagement, System Administration, Systems Analysis, System Testing, System Monitoring, Systems Management, SharePoint, Service Management, Data Analysis, Data Management, Root Cause Analysis, Telecommunications, Vendor Management, Visio, Integration, Call Centers, Requirements Analysis, Analysis, Software Documentation, Technical Support, SDLC, User Acceptance Testing, Requirements Gathering, Project Management, Business Requirements, Business Process, Software Project..., Agile Project Management, Management, Business Process..., Service Delivery, Testing, Agile Methodologies, Business Intelligence, PMP, Process Improvement, Databases, Quality Assurance, ITIL
Education
Front Range Community College 1997 — 1999
General Studies
Skyview High School 1993 — 1997
Avaya: Global Supply Chain August 2010 - Present
Avaya August 2010 - Present
Avaya August 2010 - December 2012
Lenovo June 2006 - August 2010
Lenovo: Global Supply May 2005 - August 2010
Lenovo June 2006 - June 2009
IBM January 2001 - May 2005
Accenture May 2000 - September 2000
Skills
Cross-functional Team..., Supply Chain Management, Process Improvement, Six Sigma, Supply Chain, Forecasting, Demand Planning, Supply Management, Management, Business Strategy, Project Planning, Procurement, Strategy, Sales Plan, Project Management, Analysis, Budgets, Sales Operations, Leadership, Logistics, MRP, SAP, Operations Management, Business Process..., Manufacturing
Education
Georgia Institute of Technology 1998 — 2000
MSIE, Industrial Engineering
University of North Carolina at Chapel Hill 1994 — 1998
Bachelor of Science (B.S.), Psychology
Avaya May 2010 - Present
Avaya December 2009 - April 2010
Nortel Networks January 2000 - December 2009
Periphonics October 1997 - January 2000
AT&T & Lucent Technologies March 1988 - October 1997
Skills
IVR, Telecommunications, CTI, Solution Selling, Unified Communications, Managed Services, Telephony, Avaya, VoIP, SIP, Contact Centers, Pre-sales, Networking, CRM, Call Centers, WAN, Selling, Enterprise Software, Sales Operations, Avaya Technologies
Education
George Mason University 1980 — 1985
BA, Government & Politics
Comcast Cable August 2015 - Present
Nordstrom Credit May 2013 - August 2015
Avaya Inc May 2011 - December 2012
Electrolux Major Appliances May 2010 - October 2010
Day Trader January 2009 - April 2010
Avaya February 1984 - December 2008
Skills
VoIP, Telephony, Switches, Troubleshooting, SIP, Avaya, Routers, Call Center, CCNA, Ethernet, CTI, Unified Communications, ACD, Servers, Call Centers, Technical Support, Networking, Avaya Technologies, TDM, T1, Software Installation, IVR, Telecommunications, Juniper, IP, Media Gateways, LAN-WAN, VMware, Avaya Communication..., ISDN
Education
Front Range Community College 1984 — 1986
Electronics
KPMG International June 2015 - Present
Dun & Bradstreet June 2013 - June 2015
KPMG International May 2006 - May 2013
KPMG December 2004 - April 2006
Avaya July 2001 - November 2004
Skills
Data Privacy, Legal Compliance, Training, Policy, Public Speaking
Education
Georgetown University Law Center
Doctor of Law (JD), Law
University of Virginia
Bachelor of Arts (BA), Psychology
US Department of Transportation (DOT) thru Sevatec August 2011 - Present
Airbus June 2012 - September 2012
Avaya December 2011 - May 2012
QinetiQ North America March 2003 - July 2011
Cosmic Software Technology Corp 2001 - 2002
Novasoft Technology 1997 - 2001
PwC June 1989 - November 1997
Skills
Managerial Finance, Analysis, Accounting, Budgets, Management, Cost Accounting, Forecasting, Auditing, Program Management, Financial Accounting, Finance, Financial Analysis, Financial Reporting, Business Analysis, Internal Controls, General Ledger, Leadership, Cross-functional Team..., Team Leadership, Project Management, Accounts Receivable, Management Consulting, Strategy, Requirements Analysis, Project Planning, Payroll, GAAP, Government Contracting, Internal Audit, Financial Statements, US GAAP, ERP, Account Reconciliation, Due Diligence, Risk Management, Accounts Payable, Cash Flow, Revenue Recognition, Human Resources, Business Process..., Mergers, Business Strategy, Fixed Assets, Variance Analysis, Financial Forecasting, Corporate Finance, FAR, Cash Flow Forecasting, Income Statement, Sarbanes-Oxley Act
Education
George Mason University 2012 — 2013
CONTRACTING WITH FEDERAL GOVERNMENT, FAR, CAS, DCAA, Federal Contract Procurement, Labor Regulations, FIRST
Newport University 1994 — 1996
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Diploma in Computer -Financial Systems & Design 1989 — 1990
Diploma in Computer Science, Computer -Financial Systems & Design
Chartered Accountant 1985 — 1989
The Institute of Chartered Accountants, Banking, Corporate, Finance, and Securities Law
Attorney-Not in Practice 1981 — 1984
LL.B, Banking, Corporate, Finance, and Securities Law
Bachelor in Commerce & Economics 1976 — 1981
B.Com, Accounting and Finance
GE Academy 1966 — 1976
HIGH SCHOOL, Algebra, Maths, Economics
PLC Consulting VolunteerAFCEA NOVA2012 - 2013
Avaya January 2004 - December 2007
NextiraOne October 1998 - January 2004
AT&T April 1982 - June 1998
Skills
Telecommunications, Business Analysis, Project Management, Integration, Business Strategy, Requirements Analysis, Program Management, Management Consulting, Business Intelligence, Product Management, Mobile Devices, Vendor Management, Professional Services, Pre-sales, Strategic Partnerships, Business Development, Leadership, Cross-functional Team..., Project Planning, Strategic Planning, VoIP, Cloud Computing, CRM, SaaS, Sales, Business Process..., Enterprise Software, Unified Communications, Managed Services
Education
George Mason University
Cisco Systems January 2011 - Present
Avaya December 2006 - January 2011
Avaya December 2004 - November 2006
Avaya December 1998 - November 2004
Avaya June 1997 - November 1998
Skills
Telecommunications, Business, Professional Services, Unified Communications, Video Conferencing, SaaS, Cisco Technologies, Management, Managed Services, VoIP, Go-to-market Strategy
Education
Stevens Institute of Technology 1992 — 1995
M.S., Technology Management
George Mason University 1986 — 1990
B.S., Economics
Georgetown University, McDonough School of Business August 2010 - Present
American Express December 2007 - August 2010
ICI November 2006 - December 2007
Avaya 2002 - 2006
Merrill Lynch 2000 - 2002
Merrill Lynch 1995 - 1999
Skills
Strategy, Talent Management, Management, Market Research, Leadership, Strategic Planning, Business Strategy, Leadership Development, Organizational..., Workforce Planning, Data Analysis, Human Resources, Nonprofits, Management Consulting, Entrepreneurship, Program Management, Talent Acquisition, Consulting, Change Management, Training, Executive Coaching, Career Counseling
Education
Seton Hall University 1981 — 1985
MBA, Labor and Industrial Relations
Georgetown University - The McDonough School of Business 1975 — 1979
BS, Business Administration and Management, General
Team Service USA January 2010 - Present
Avaya December 1974 - September 2006
Education
Front Range Community College 1981 — 1983
Associates, Applied Science, Electronics
AVINTIV July 2014 - Present
Avaya January 2010 - June 2014
Nortel Networks June 2010 - December 2010
Nortel January 2006 - November 2007
Nortel Networks October 1984 - 2007
Skills
Lean Initiatives, Change Management, Team Leadership, Cross-functional Team..., Organizational..., Problem Solving, Root Cause Analysis, Six Sigma, ISO standards, CMMI, Internal Audit, Assesment, Quality Management, Quality Systems, Quality Auditing, Lean Manufacturing, Quality System, ISO, Integration, Telecommunications, Project Management, Leadership Management, Manufacturing, Business Process..., Metrics, Process Engineering, Continuous Improvement, Process Simulation, Supply Chain Management, Process Improvement, Start-ups, Kaizen, Operational Excellence, Product Development, Program Management, Quality Assurance, Value Stream Mapping, Customer Satisfaction, Mergers & Acquisitions, Operations Management, DMAIC, Vendor Management, Engineering, Product Management, Supply Management, Strategy, Business Process, P&L Management, Product Lifecycle..., Manufacturing Operations
Education
Loyola University New Orleans 1998 — 2000
MQM, Quality Managment
Furman University 1975 — 1979
BA, Business Management
Ahoskie
Ahoskie
Mendham
Mendham
LGS Innovations May 2015 - Present
Fiserv September 2011 - April 2015
DRS Defense Solutions, LLC November 2007 - June 2011
DRS Technologies, Inc. September 2004 - November 2007
Quest Diagnostics 2004 - 2004
RLC Consulting 2003 - 2004
Avaya 2001 - 2002
BOC Gases 1985 - 2001
Skills
Sarbanes-Oxley Act, Accounting, Financial Reporting, Forecasting, Financial Analysis, Internal Controls, Auditing, Budgets, Leadership, Financial Modeling, Process Improvement, Financial Accounting, Pricing, Accounts Receivable, Cash Flow, General Ledger, Invoicing, Revenue Recognition, Cost Accounting, Variance Analysis, Accounts Payable, Risk Management, Strategic Planning, Analysis, Financial Forecasting, Account Reconciliation, Internal Audit, Strategic Financial..., Finance, Financial Audits, Managerial Finance, Hyperion Enterprise, GAAP, Sarbanes-Oxley, Cash Management, Executive Management, Mergers & Acquisitions, SEC filings, Essbase, US GAAP, Acquisition Integration, Financial Statements, Corporate Finance, Fixed Assets, Business Process..., PeopleSoft, Consolidation, SEC Filings, Hyperion, Financial Planning
Education
LIU Post 1985 — 1987
MBA, Finance
Fordham University 1977 — 1981
BS, Accounting
Allstate Financial Services March 2010 - Present
New York Life March 2005 - March 2010
Avaya November 2003 - February 2005
Gardner-Webb University July 2003 - November 2003
Gardner-Webb University July 2003 - November 2003
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Business, Public Speaking, Customer Service, Insurance, Event Planning, Microsoft Office, Fundraising, Strategic Planning, Team Building, Teaching, Leadership, Event Management, Sales, Non-profits, Coaching, Marketing, Financial Analysis, Life Insurance, Finance, Long Term Care Insurance, Fixed Annuities, Roth IRA, IRAs, 401k Rollovers, Series 6, Disability Insurance, Portfolio Management, Employee Benefits, Health Insurance, Long-term Care, Term Life Insurance, Financial Services, Permanent Life Insurance, Variable Annuities, College Savings Plans, Series 63, 401k, Indexed Annuities, Universal Life, Key Person Insurance, Management, Retirement Planning
Education
Gardner-Webb University 1998 — 2003
Bachelor of Science, Sports Management
Voorheesville High School 1996 — 1998
High School Diploma
Greenville High School 1994 — 1996
Avaya October 2006 - Present
sanofi-aventis March 2002 - May 2004
Wakefern Food Corporation April 1995 - March 2001
Skills
Litigation Support, Vendor Management, Document Management, Legal Assistance, Security, Access, Professional Services, Project Management, Litigation, Outsourcing, Mergers & Acquisitions, Intellectual Property, Investigation, Management, Data Privacy, Computer Forensics
Education
Seton Hall University 1978 — 1982
Bachelor of Science (B.S.), Finance, General
Hillsborough High School 1974 — 1978
Georgetown University Law Center
Oritor Converged Communications September 2013 - Present
Oritor Converged Communications March 2013 - August 2013
Avaya October 2011 - January 2013
Persony, Inc. (Avaya Aquisition) August 2007 - October 2011
GLC Communications - ConferLynx November 1999 - June 2007
Wholesale Conference - GoConference 2004 - 2007
Network Plus, Inc. November 1993 - October 1999
Connell Associates, Inc. February 1992 - November 1993
Transport Consultants International., Inc September 1991 - November 1993
Kuehne & Nagel, Inc. September 1986 - August 1991
Skills
ISV, SaaS, Channel, ASP, Unified Communications, Avaya Aura, Web Collaboration, Channel Partners, Business Development, Telecommunications, Go-to-market Strategy, Video Conferencing, Direct Sales, Solution Selling, Managed Services, Webinars, VoIP, Start-ups, Entrepreneurship, SIP, Avaya, Strategic Partnerships, Co-location, Sales, Cold Calling, Telephony, Lead Generation, Management, Wireless, Enterprise Software, Competitive Analysis, Cloud Computing, Professional Services, Mobile Devices, Customer Retention, SIP Trunking, Product Management, Selling, Salesforce.com, Partner Management, MPLS, Program Management, Demand Generation, Hosted Services, IVR, Business Alliances, Sales Engineering, Data Center, Product Marketing, Pre-sales
Education
Franklin & Marshall College 1980 — 1984
BA, Government-International Relations
Westminster School 1976 — 1980
Ford Investment Properties May 2015 - Present
David Lerner Associates, Inc. July 2013 - Present
Tommie Copper October 2010 - September 2012
brightstack TECHNOLOGIES May 2008 - January 2011
ShoreTel November 2005 - April 2008
Avaya 2003 - 2005
Skills
Account Management, Marketing Strategy, Strategic Partnerships, New Business Development, Salesforce.com, Direct Sales, Apparel, Channel, Sales Management, SaaS, E-commerce, Unified Communications, VoIP, Telecommunications, Solution Selling, Sales Process, Managed Services, Lead Generation, Product Marketing, Sales, Call Centers, Selling, B2B, Professional Services, Contract Negotiation, Vendor Management, Go-to-market Strategy, Business Development, Start-ups, Sales Operations, Cloud Computing, Multi-channel Marketing, CRM, Channel Partners, Management, Email Marketing, Direct Marketing, P&L Management, Customer Acquisition, Product Management, Marketing, Customer Retention, Sales Presentations, Strategy, Competitive Analysis, Cross-functional Team..., Cold Calling, Networking
Education
Franklin & Marshall College 1983 — 1987
ProStaff/IWCO Direct October 2013 - February 2014
Entegee contract with Acist Medical Systems Inc. January 2012 - March 2012
Volt Contractor with Newmont June 2012 - 2012
The Right Fit Staffing Solutions Inc. October 2011 - November 2011
Beth's Computer Tutoring and Consulting August 2010 - August 2011
CCI Career Connections Inc. /IBM/Forestry Service April 2011 - July 2011
Beth's Computer Tutoring and Consulting August 2010 - July 2011
Kelly Services August 2010 - September 2010
Medtronic Inc. August 2005 - July 2008
Avaya September 2000 - May 2002
Skills
Data Management, Troubleshooting, Computer Hardware, A+ Certified, Documentation, excel 2010, excel 2007, excel 2003, Microsoft Excel, Software Documentation, Training
Education
New Horizons Computer Learning Center 2009 — 2010
Certifications, CompTIA A+ & Network+ Certifications
Metropolitan State University of Denver 1994 — 1999
BSCS/CMS, Computer Information Systems & Mgmt Science in the School of Business
Front Range Community College 1990 — 1992
AASS, Associate of Applied Science Secretarial in the School of Business
Concordia Academy 1972 — 1975
N/A, General Studies
U.S. Bank April 2014 - Present
US Bank November 2010 - April 2014
Edward Jones November 2009 - June 2010
Avaya October 2008 - October 2009
Avaya October 2007 - October 2008
Avaya April 2006 - October 2007
Avaya October 1998 - March 2006
American Medical Response September 1995 - October 1998
US Army Signal Corps February 1991 - February 1995
Skills
Vendor Management, Telecommunications, Troubleshooting, Software Documentation, Technical Support, Networking, VoIP, Leadership, Project Portfolio..., Customer Service, Avaya, Testing, IP, SharePoint, Enterprise Software, Process Improvement, Program Management, Databases, IT Management, Call Centers, Security, Sales, Wireless, System Administration, Management, SDLC, ITIL, Business Analysis, Training, Windows, Servers, Team Management, Hardware, Data Center, Disaster Recovery, Integration, Written & Verbal..., Project Management, ITIL Certified, Change Management, Business Process, Problem Solving, Employee Relations, Coaching, Information Technology, Banking, Continuous Improvement, IT Operations, Incident Management, Visio
Education
Regis University 2002 — 2006
BS, Computer Networking
Frostburg State University 2013 — 2016
Master of Business Administration (M.B.A.), Candidate, Current GPA: 4.0
Avaya January 2012 - Present
Nortel/Avaya 2004 - 2010
Nortel 2004 - 2009
Nortel 2001 - 2006
Nortel 1999 - 2001
Nortel 1996 - 1999
Qualex 1991 - 1995
Cornerstone Financial Services 1989 - 1990
Northern Telecom 1987 - 1989
Central Intelligence Agency 1982 - 1986
Skills
VoIP, Telecommunications, Managed Services, Cross-functional Team..., CRM, Management, Strategy, Business Development, Project Management, Leadership, Unified Communications, Business Analysis, Training, Change Management, Channel Partners, Avaya, GSM, Program Management, Wireless, Software Documentation, IP, Integration, Telephony
Education
Meredith College 1988 — 1988
Liberal Arts
George Mason University 1977 — 1978
Liberal Arts
Hoodz of Denver March 2012 - November 2014
CoreLogic January 2011 - March 2012
Avaya December 2009 - March 2011
Assurity Financial Group April 2008 - December 2009
Lehman Brothers Bank 2005 - 2008
Centex Home Equity March 1995 - February 2005
Skills
Sales Management, Leadership, Vendor Management, Sales, Cold Calling, New Business Development, Mortgage Lending, Account Management, Team Building, Business Analysis, Salesforce.com, Training, Selling, Management, Strategic Planning, Business Development, Contract Negotiation, Solution Selling, Sales Process, Call Centers, Sales Operations, Direct Sales, Customer Service
Education
Fort Lewis College 1986 — 1991
Bachelor of Arts (BA), Business/Corporate Communications
Colorado Mortgage Lenders Association November 2014 - Present
Advantage Credit, Inc. October 2005 - Present
Avaya January 2001 - May 2005
Avaya March 1998 - January 2001
Avaya (formally Lucent and AT&T) June 1987 - March 1998
Citicorp Mortgage June 1985 - June 1987
Skills
Business Planning, Strategy, Market Development, Mortgage Lending, Sales Management, Business Development, New Business Development, Product Management, Credit, Pricing, Product Marketing, Sales, Public Speaking, Leadership, Loans, Management, Cross-functional Team..., Professional Services, CRM, Selling, FHA, Mortgage Banking, Team Building, Customer Service, Banking, Forecasting, Sales Operations, Finance, Real Estate, Strategic Planning, Coaching, Product Development, Loan Origination, Budgets, Residential Mortgages, Refinance
Education
Fort Hays State University 1978 — 1982
B.S., Finance
CITYMD June 2015 - Present
CenterLight Health System July 2013 - January 2015
Touro College May 2009 - December 2013
Realogy December 2008 - March 2013
Fairleigh Dickinson University 2001 - 2010
Cognizant Technology Solutions April 2007 - December 2008
MetLife January 2007 - April 2007
Knowledge Learning Corporation (formerly Educate Inc.) October 2005 - November 2006
Avaya January 2003 - October 2005
PeopleSoft March 2000 - September 2002
Skills
Performance Management, Leadership Development, Organizational Behavior, Organizational..., Organizational Change, Organizational Structure, Training & Development, Staff Training, Higher Education, Adult Education, Recruitment/Retention, Compensation, Employee Relations, Career Counseling, Career Development, Social Media, Social Media Monitoring, Social Media Development, Instructional Design, Statistics, Research Design, Qualitative Research, Quantitative Research, Human Capital Management, Human Performance, Succession Planning, Human Relations, Research, Sales, Contract Negotiation, Cross-functional Team..., Deferred Compensation, 360 Feedback, Program Development, Sourcing, Conflict Management, Healthcare, Interviews, Fundraising, Talent Management, Executive Search, Strategic Thinking, Talent Acquisition, Change Management, Strategic Communications, New Business Development, Human Capital, Employee Training, Personnel Management, Human Resources
Education
Fordham University 2004 — 2008
Ed.D., Executive Leadership
Fordham University 1998 — 2000
M.S., Human Resource Education
Hofstra University 1989 — 1993
B.A., American Studies
Pascack Valley High School 1985 — 1989
HSD
Independent Paralegal Contractor April 2015 - Present
Montgomery,Kolodny, Amatuzio & Dusbabek, LLP June 2010 - May 2014
Avaya November 2008 - March 2009
Brownstein Hyatt Farber & Schreck March 2005 - July 2007
Senter Goldfarb & Rice 2007 - 2007
Holland & Hart July 2000 - March 2005
Jones & Keller PC July 1999 - July 2000
Timothy J. Lamb, PC July 1990 - July 1999
Skills
Organization, Legal Assistance, Commercial Litigation, Civil Litigation, Patent Prosecution, Legal Writing, Litigation Support, Litigation, Intellectual Property, Westlaw, Trials, Corporate Law, Legal Research, Mediation, Employment Law, Bankruptcy, Courts, Document Review, Appeals, Pleadings, Personal Injury
Education
Front Range Community College 2009 — 2010
Certification, Paralegal
Red Rocks Community College 2000 — 2000
Course Study, Network Engineering
VMware July 2014 - Present
Axess Communications December 2013 - May 2014
Avaya March 2011 - December 2013
Avaya Communication September 2008 - November 2013
Avaya October 2004 - September 2008
Hi Country Wire & Telephone August 2003 - October 2004
Teleco of the Rockies March 2003 - August 2003
Mcdata Corp August 2000 - February 2003
US Army February 1992 - February 2001
Lucent September 1998 - August 2000
Skills
Online Marketing, Affiliate Marketing, Blogging, SEO, Article Marketing, Social Media Marketing, Lead Generation, Direct Sales, Social Networking, Team Building, Social Media, New Business Development, Telecommunications, Coaching, Entrepreneur, Direct Marketing, VoIP, Facebook, Call Center, Email Marketing, Entrepreneurship, Web Marketing, Marketing, Small Business, Customer Service, Sales, Training, Advertising, Leadership, Technical Support, Call Centers, Business Planning, Software Documentation, Telephony, Avaya, Management, Networking, Troubleshooting, ACD, Voice Mail, Switches, ISDN, Avaya Communication..., System Administration, Servers, Routing, Media Gateways, Hardware, T1
Education
University of Phoenix 2007 — 2013
Bachelor's Degree, Business Managment, 3.52
Front Range Community College 1999 — 2002
Associates, Computer Information Systems
Blue Door Networks LLC August 2011 - Present
TAM Technologies LLC June 2011 - Present
Thrane & Thrane March 2010 - June 2011
Gannon May 2009 - August 2010
Independent Consultant June 2008 - May 2009
MTM Technologies January 2008 - June 2008
Extreme Networks July 2004 - July 2007
Avaya June 2003 - July 2004
Avaya September 2002 - June 2003
Avaya April 2000 - September 2002
Skills
Channel Sales, Go-to-market Strategy, Solution Selling, WLAN, Managed Services, Storage, SaaS, Professional Services, Cloud Computing, Channel, Unified Communications, Channel Partners, Telecommunications, Business Planning, Forecasting, VoIP, Competitive Analysis, Wireless, Networking, Strategies, Management, Avaya, Outsourcing, Sales Management, Enterprise Software, Strategic Partnerships, Sales Enablement, Virtualization, Business Development, Value Enhancement, CRM, Product Management, Cisco Technologies, SIP, Data Center, Sales, Telephony, Start-ups, High Tech, Ethernet, Business Alliances, Partner Management, Pre-sales, IP, Team Leadership, Leadership, Cross-functional Team...
Education
Georgetown University 1981 — 1985
BSFS, International Politics
Walmart November 2012 - May 2015
MISource September 2011 - November 2012
ITT August 2010 - June 2011
ITT January 2009 - January 2010
Avaya September 2007 - December 2008
Avaya November 2005 - September 2007
US Army March 2003 - November 2005
Skills
Cat5e, Fusion Splicing, Fiber Optics, Telecommunications, Troubleshooting, Coax, Help Desk Support, Hardware Installation, Remedy ticketing, Maestro ticketing, SAP Ordering, UTP, DoD, DOS, CCNA, Network Security, Technical Support, Security Clearance, VoIP, Cabling
Education
Full Sail University 2000 — 2002
Associate of Science (A.S.), Recording Arts Technology/Technician
Kaspersky Lab - Latin America 2012 - 2014
Mullen April 2011 - May 2012
Marketlinkx Direct June 2009 - April 2011
BGT Partners September 2005 - June 2009
Avaya October 2000 - September 2005
Skills
Lead Generation, Marketing Strategy, Information Architecture, Sales Operations, DoubleClick, Revenue Management, Performance Measurement, Omniture, Web Analytics, Google Analytics, SEM, Online Advertising, PPC, Digital Marketing, Analytics, Google Adwords, E-commerce, Digital Strategy, Digital Media, Email Marketing, Mobile, Online Marketing, Customer Acquisition, Strategy Development, Interactive Marketing, Campaign Management, Mobile Marketing, Affiliate Marketing, Revenue Analysis, Marketing Communications, Advertising, Mobile Devices, Strategy, Social Media Marketing, Social Media, Social Networking
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1993 — 1995
MBA, Marketing
George Mason University 1991 — 1993
Master's, Information Technology - Data Communications
University of Massachusetts, Amherst 1987 — 1991
BA, Economics
Bernardini Homes July 2011 - Present
Live Urban Real Estate 2008 - July 2011
Real Estate of the Rockies 2006 - 2008
Avaya 2000 - 2005
AT&T, Bell Labs, Lucent 1981 - 2000
Skills
Sellers, Real Estate Transactions, Investors, Real Estate, Buyers, Residential Homes, First Time Home Buyers, Buyer Representation, Single Family Homes, Condos, Seller Representation, Move Up Buyers, Listings, Referrals, Townhomes, Real Property, Investment Properties, Luxury, Selling, Seniors, Home Staging, Negotiation, First Time Sellers, Home, Buying, Residential, First Time Buyers, Realty, Land, Purchase, Listing Homes, Multiple Listing Service, Real Estate Economics, Creative Real Estate..., Real Estate Staging, Listing Services, Social Media Marketing, Social Media, Social Networking, Networking, Business Networking, Marketing, Social Promotion, Sales Management, Sales Process, Direct Sales, CTM, IRES, Sales
Education
Iver C. Ranum High School 1976 — 1979
Front Range Community College
University of Phoenix
Presentation Services Audio Visual May 2011 - Present
Five-Star Audio Visual June 2007 - May 2011
Avaya June 2005 - June 2007
WJHG-TV July 2002 - July 2005
Skills
Audio Engineering, Video Production, Live Production, AV, Live Events, Sound, Live Sound, Production Management, Concerts, Video, Stage Lighting, Projection, Lighting, Stage Management
Education
Full Sail University 2000 — 2002
Associate of Science (A.S.), Recording Engineering
Full Sail University
AS Recording Engineering, Audio Engineering
Power Engineers September 2010 - Present
Avaya December 2009 - March 2010
Nortel June 1999 - December 2009
Nortel Networks June 1996 - June 1999
Cirrus Logic 1992 - 1996
Acumos March 1990 - September 1992
SuperMac Technologies November 1988 - March 1990
Skills
Telecommunications, Project Management, Troubleshooting, Unified Communications, Avaya, Management, Product Marketing, Product Development, Forecasting, Strategy, Analysis, VoIP, Disaster Recovery, Budgets, Wireless, IP, Sales Operations, Telephony, Enterprise Software, Technical Support, Networking, Vendor Management, Leadership, Managed Services, Program Management, SIP
Education
George Fox University 2010 — 2012
Bachelor's degree, Project Management
San Francisco State University
Berliner Cohen, LLP February 2015 - Present
Accenture March 2012 - October 2014
Avaya December 2008 - February 2012
Aquent January 2007 - December 2008
Team One 2008 - 2008
Time Life February 2005 - January 2007
Discovery Communications January 2004 - December 2004
Earle Palmer Brown 2000 - 2003
Adworks 1999 - 2000
Skills
Marketing Communications, Marketing Strategy, Marketing Management, Direct Marketing, Corporate Branding, Program Management, Project Management, Content Management, Online Marketing, Email Marketing, Advertising, Copywriting, Copy Editing, Multi-channel Marketing, Thought Leadership, Event Planning, Staff Development, Corporate Communications, Channel Marketing, Multi-media Marketing..., Sales Enablement, Collateral Management, Web Content Management, Event Marketing, Account Management, Marketing Research, Desktop Publishing, Strategy, Management, Product Marketing, Marketing, Social Media, Competitive Analysis, Creative Direction, Online Advertising, Social Media Marketing, Newsletters, Web Analytics, Strategic Communications, Integrated Marketing, Direct Mail, Blogging, Cross-functional Team..., Leadership, Lead Generation, Proposal Writing, Product Management, Digital Marketing, Brand Development, Market Research
Education
The Johns Hopkins University - Carey Business School
Master of Business Administration (MBA), Marketing Management
The Johns Hopkins University - Carey Business School
Master of Science (M.S.), Marketing
George Mason University
Bachelor of Arts (B.A.), English; Film and Media Studies
Stanford Continuing Studies
Business
Irdeto March 2013 - Present
Comcast Cable March 2008 - January 2012
Comcast March 2008 - January 2012
Egenera 2005 - 2008
Pomeroy 2005 - 2005
Agilent Technologies 2000 - 2004
Avaya 1998 - 2001
MCI Corporation 1996 - 1998
United States Air Force 1986 - 1996
Skills
Process Improvement, Telecommunications, Product Management, VoIP, Data Center, IP, CRM, Vendor Management, Strategy, Pre-sales, Account Management, Networking, Unified Communications, Telephony, Technical Support, System Administration, Cloud Computing, Wireless, Cisco Technologies, Ethernet, Integration, Network Design, TCP/IP, Virtualization, Management, Strategic Partnerships, Program Management, Cross-functional Team...
Education
Front Range Community College
AS CIS, Network Security
Southern Illinois University, Carbondale
BS, Electronics Management
U S Air Force College
AS, Electronics Technologies
Avaya January 2012 - Present
Avaya May 2010 - January 2012
Nortel April 2007 - March 2010
Nortel January 2005 - April 2007
Nortel Networks January 2002 - January 2005
Nortel Networks / Bay Networks October 1999 - January 2002
Bay Networks October 1995 - May 1999
Shawmut 1988 - 1994
Arlington Trust Company May 1982 - October 1988
New England Bankcard Assoc 1975 - 1982
Skills
Microsoft Excel, SAP, SAP R/3, Process Improvement, SAP ERP, Business Process, Telecommunications, Business Analysis, Project Management
Education
Franklin Pierce University 1990 — 1994
Financial Management, Accounting, Finance
Revere High School 1972 — 1974
Business, Accounting
Merck July 2012 - Present
Avaya July 2007 - July 2012
Sandler Travis Trade Advisory Services April 2001 - June 2007
Sandler, Travis & Rosenberg, P.A 2001 - 2007
United Nations 1999 - 2000
The World Bank 1995 - 1999
Skills
Customs Regulations, Trade Compliance, International Trade, Import, Supply Chain Management, Logistics, Export, Supply Chain, International Business, International Logistics, Transportation, Cross-functional Team..., Logistics Management, Operations Management, Process Improvement, Supply Chain..., Shipping, Warehousing, SAP, Export Controls, Contract Negotiation, Procurement, Supply Chain Operations, 3PL, Global Sourcing, Purchasing, Strategic Sourcing, Supply Management, Materials Management, Negotiation, International Relations, Pricing, Transportation..., Air Freight, International Sales, Warehouse Management, Freight Forwarding, Licensing, Continuous Improvement, Inventory Management, Multinational, Sourcing, Freight, Auditing
Education
George Mason University 1994 — 1996
MA, International Trade
Smith College 1986 — 1990
BA, History
CTHS
KCTCS September 2011 - Present
Two Chicks and a Broom, Inc. May 2003 - December 2011
Avaya February 1990 - May 2003
Skills
Customer Service
Education
Gateway Community and Technical College 2012 — 2014
J.P. Morgan October 2014 - July 2015
AT&T July 2012 - September 2014
Commerzbank AG May 2011 - May 2012
GF Capital Management & Advisors, LLC June 2010 - October 2010
Avaya February 2009 - February 2010
K. Hovnanian Homes February 2005 - November 2008
Computer Generated Solutions October 2003 - February 2005
GE Transportation Systems August 2001 - June 2003
Skills
Mergers & Acquisitions, Corporate Development, Financial Modeling, investment banking, Private Equity, Corporate Finance, Finance, Valuation, Financial Analysis, Financial Reporting, Analysis, Strategy, Accounting, Management, Project Management, Strategic Planning, Leadership, Credit Risk
Education
New York University - Leonard N. Stern School of Business 2009 — 2011
MBA, Banking, Finance, and Accounting, 3.91
Gannon University 2001 — 2003
Master of Science Degree in Computer and Information Science, CIS, 3.97
Université de Technologie de Compiègne 2000 — 2003
Master of Science Degree in MIS, MIS, Minor in Innovation and Global Business Relations
Université Paris Sud (Paris XI) 1999 — 2000
Two-year University Degree in Software Engineering, Software Engineering
Avaya December 2009 - July 2013
Avaya January 2011 - June 2013
Avaya December 2009 - December 2010
Nortel November 2006 - December 2009
Nortel January 2000 - December 2009
Nortel Networks February 1997 - December 2009
Nortel January 2006 - December 2008
Nortel January 2001 - December 2006
Nortel February 1998 - December 1999
Nortel February 1997 - December 1998
Skills
Enterprise Architecture, Data Center, Security, Servers, Unix, Linux, Solaris, Virtualization, Troubleshooting, Firewalls, Network Administration, Network Security, Networking, Information Security, Access Control..., Red Hat Linux, Linux System..., VMware, Windows, HP-UX, Storage, NetApp Filers, EMC Celerra, Agile Methodologies, Software Development, Configuration Management, ClearCase, Perl, Shell Scripting, TCP/IP, System Deployment, LDAP, Active Directory, Vendor Management, Windows Server, Unix Security, Veritas Volume Manager, Global Trade Management, Integration, Operating Systems, DNS, NIS, Business Continuity, Disaster Recovery, Data Migration
Education
North Carolina State University 1990 — 1996
BS, Computer Science
George Mason University 1985 — 1987
Accounting
Fairfax, Virginia January 2014 - Present
Avaya 2009 - 2013
Nortel Networks 2005 - 2009
Nortel Networks Federal Systems 1998 - 2005
Skills
Telecommunications, VoIP, Unified Communications, Telephony, IP, Avaya, SIP, Program Management, Wireless, Project Management, TDM, IVR, QoS, Enterprise Software, Strategy, Ethernet, Cloud Computing, Network Design, Solution Selling, Switches, Troubleshooting, Data Center, Integration, Managed Services, SS7, System Deployment, Project Portfolio..., Avaya Technologies, Networking
Education
Georgetown University 1996 — 2000
Bachelor of Arts
The George Washington University
Masters Certificate, Project Management
Julie's Crafty Corner June 2009 - Present
Avaya 1980 - 2008
Skills
Integration, VoIP, SIP, Unified Communications, Software Development, LAN-WAN, Cloud Computing, Wireless, Telecommunications, IP, TCP/IP, Ethernet, Unix
Education
University of Southern California 1980 — 1981
Masters, Computer Science
University of Louisiana at Lafayette 1975 — 1979
BS, Computer Science
Front Range Community College
Avaya September 2011 - Present
Avaya April 2010 - August 2011
Avaya September 2000 - April 2010
AT&T 1995 - 2000
Skills
Unified Communications, Outside Plant, Telecommunications, VoIP, Integration, Telephony, Avaya, Switches, TCP/IP, Avaya Communication..., Software Development, Analysis, SIP, IP, Troubleshooting, Networking, Call Centers, H.323, 5ESS, Testing, Avaya Aura, Wireless, Ethernet, ISDN, TDM, Hardware, MPLS, Technical Support, Network Design, CTI, Media Gateways, QoS, Voice Mail, Network Engineering, WAN, LAN-WAN, Routing
Education
Front Range Community College 1980 — 1987
Sprint Nextel October 2010 - January 2011
ULA - United Launch Alliance - Lockheed Martin & Boeing November 2008 - October 2009
Peavey March 2008 - June 2008
Molson Coors February 2008 - March 2008
Insight August 2007 - October 2007
Celestica November 2002 - November 2006
Avaya August 2000 - November 2002
alcatel-lucent May 1998 - August 2000
Skills
SAP, SAP R/3, ERP, Integration, Materials Management, Process Improvement, Project Management, Business Process, SAP ERP, Business Analysis, EDI, Supply Chain Management, Telecommunications, Testing, Business Intelligence, Networking, Warehouse Management, User Acceptance Testing, Requirements Analysis, SDLC
Education
Front Range Community College 1990 — 1994
Certificate, Computer Information Systems
SER - Jobs for Progress 1974 — 1974
Certificate, Business Administration
BDNA Corporation August 2015 - Present
Troux Technologies October 2011 - Present
Troux Technologies March 2015 - July 2015
Digital Sandbox January 2008 - October 2011
Command Information August 2006 - October 2007
Sogeti (a Capgemini company) July 2005 - August 2006
Avaya December 1984 - June 2003
Skills
Strategic Alliances, Sales Management, Solution Development, Executive Positions, SaaS, Solution Selling, Professional Services, Enterprise Software, Cloud Computing, Go-to-market Strategy, Business Alliances, Enterprise Architecture, Channel Partners, Outsourcing, Program Management, Strategy, CRM, Integration, Direct Sales, Executive Management, Partner Management
Education
The Johns Hopkins University - Carey Business School 1990 — 1994
Masters of Administrative Sciences, Management
Frostburg State University 1980 — 1984
B.S. Business Administration, Management, Marketing
Avaya 2013 - Present
Alcatel-Lucent 2009 - 2012
Alcatel-Lucent 2006 - 2009
Lucent Technologies 2003 - 2006
Lucent Technologies 1998 - 2002
Skills
Product Marketing, Business Development, Bids and Proposals, Creative Solutions, Strategic Thinking, Wireless, Intercultural Relations, Cross-Organization..., Mobile Devices, Product Management, Pre-sales, Problem Solving, Strategy, Mobile Communications, Go-to-market Strategy, Telecommunications, Product Development, Business Strategy, 3G, Pricing, IP, LTE
Education
Fundação Getúlio Vargas
Graduate Degree
Institut national des Sciences appliquées de Lyon
DEA / Master
Universidade Estadual de Campinas
Bachelor of Science (BS)
J.P. Morgan May 2010 - 2013
American Express January 2005 - April 2010
Avaya July 2003 - January 2005
The Bank of New York May 2002 - August 2002
American Management Systems (AMS) April 2000 - February 2001
Accenture April 1997 - April 2000
Skills
Business Analysis, Project Management, Business Process, Leadership, Business Process..., Financial Services, Credit Cards, Process Improvement, Vendor Management, Cross-functional Team..., Product Management, CRM, Change Management, Financial Analysis, Strategy, Analysis, Business Planning, Mergers & Acquisitions, Competitive Analysis, Finance, Product Development, Training, Analytics
Education
GEORGETOWN UNIVERSITY, The Robert Emmett McDonough School of Business 2001 — 2003
Master
Georgetown University 2001 — 2003
MBA
Georgetown University - The McDonough School of Business 2001 — 2003
MBA
Washington University 1992 — 1996
BS
Fairfax County Government (FOCUS Project) 2012 - Present
US Army - HQAES Project February 2011 - September 2011
State of California - FI$Cal Project September 2010 - February 2011
IBM Global Business Services - Public Sector SAP September 2010 - 2011
USDA November 2008 - September 2010
Accenture November 2008 - September 2010
Avaya September 2004 - November 2008
Amtrak August 2001 - July 2004
Amtrak January 1999 - July 2001
iGate Mastech March 1998 - December 1998
Skills
SAP Security, GRC, SAP R/3, SAP HR, SAP BW, SAP Portal, SAP Implementation, SAP Security..., SAP Netweaver, SAP ERP, Enterprise Architecture, ERP, Oracle, ECC, SAP BI, SAP, CRM, SAP XI, Security, Business Intelligence
Education
George Mason University 2004 — 2007
Masters
Karnatak University 1991 — 1995
Bachelor's
St. John's, Karimnagar - AP 1978 — 1989
High School
The Mosaic Company June 2012 - Present
General Mills August 2006 - June 2012
Avaya July 2004 - July 2006
Cisco Systems June 2003 - August 2003
Bank Boston July 1998 - June 2002
Gafisa June 1996 - June 1998
Education
The Tuck School of Business at Dartmouth 2002 — 2004
MBA, Master in Business Administration
Fundação Getulio Vargas 1996 — 1998
Executive Education, Business Administration
Universidade de São Paulo 1990 — 1994
BS, Civil Engineer
Go2Market Analytics, Inc. August 2012 - Present
Avaya December 2009 - August 2012
Nortel December 2007 - December 2009
KnowledgeBase Marketing 2001 - 2004
The Allant Group 1999 - 2001
PricewaterhouseCoopers 1991 - 1999
QuanTech 1994 - 1995
Skills
Forecasting, Data Analysis, Sales Operations, Management Consulting, Segmentation, Voice of the Customer, Business Intelligence, Go to Market Strategy, Campaign Management, Data Warehousing, Marketing Strategy, Go-to-market Strategy, Cross-functional Team..., Strategy, Analysis, Management, Business Development, Product Marketing, Salesforce.com, Leadership, Program Management, Telecommunications, Analytics, CRM, Solution Selling, Operations Management, Customer Segmentation...
Education
University of Virginia 1987 — 1991
BA
George Mason University 1991 — 1992
TD February 2013 - Present
iTCS Consulting Services Inc. January 2013 - Present
Lighthouse Program for Grieving Children May 2012 - Present
Avaya 1996 - May 2012
TKM Communications/Lucent Technologies 1996 - 2000
RBC 1989 - 1996
Skills
Avaya, Unified Communications, CTI, IVR, Contact Centers, Professional Services, Customer Experience, Call Centers, Solution Architecture, Telephony, VoIP, Outsourcing, Managed Services, Management, SIP, Telecommunications, Program Management, Cross-functional Team..., Strategy, Business Process, Business Intelligence, Change Management, Leadership, Project Management, PMO, SaaS, Consulting, Avaya Technologies
Education
University of Guelph
Consumer Studies
Mohawk College
Computer Systems Engineering
Professional Development
George Brown College
Tea Sommelier
Avaya 2007 - Present
Nortel 2000 - 2007
NTL 1998 - 2000
Azlan Uk Ltd 1997 - 1998
General Accident (now Aviva PLC) 1989 - 1997
Skills
Ethernet, IP, VoIP, SIP, TCP/IP, Telecommunications, OSPF, QoS, MPLS, Routing, BGP, Avaya, Wireless, Unified Communications, Switches, Routers, Perl, Linux, Network Design, VRRP, SPBM, MPBGP, Unix, C++, ACIS, ACSS, CCNA, ATM networks, Routing Protocols, Telephony
Education
Freie Universität Berlin 1983 — 1987
BA Degree in Linguistics & German Literature, German & English Studies
NACR October 2014 - Present
Avaya January 2014 - May 2014
Avaya June 2012 - December 2013
Avaya March 2010 - May 2012
Nortel Networks (Periphonics) November 1995 - February 2010
Nortel Networks March 1998 - April 2001
Skills
Leadership, Finance, Documentations, Revenue Assurance, Strategic Planning, Analysis, Telecommunications, Vendor Management, Visio, SDLC, Program Management, Business Analysis, Team Leadership, Networking, Troubleshooting, Project Management, Integration, Microsoft Excel, Account Management, Cross-functional Team..., Process Improvement, Team Building, Forecasting, Management, Budgets, CRM, Business Process..., Outsourcing, Project Planning, Training, Unified Communications, Security, Professional Services, SaaS, IVR, SIP, Managed Services, New Business Development, Enterprise Software
Education
Stony Brook University 2014 — 2014
PMP Certification, Project Management
Polytechnic University
Master of Science (MS), Management Information Systems, General
Fordham University
Bachelor of Business Administration, Accounting, Quantitative Methods, and Computer Science
Jefferson County, Colorado September 2013 - Present
Global Rapid Response October 2001 - Present
Lucent Technologies /Avaya Inc January 1982 - Present
Avaya October 2001 - April 2012
Lucent March 1997 - January 2001
Lucent/AT&T January 1988 - January 1997
AT&T January 1986 - January 1988
AT&T January 1984 - January 1986
AT&T January 1982 - January 1984
Skills
Customer Service, Telecommunications, Budgets, Strategic Planning, Unified Communications, Call Centers, TCP/IP, Troubleshooting, Vendor Management
Education
Front Range Community College
VLM Transportation LLC June 2015 - Present
looking for work March 2015 - June 2015
Baker Hughes August 2014 - March 2015
Unemployeed looking for opportunity May 2014 - August 2014
Avaya 2011 - May 2014
Avaya 1998 - 2011
AT&T/Lucent/Avaya 1993 - 1998
Skills
Unix, PMP, Telecommunications, Integration, System Deployment, Professional Services, SDLC, Process Improvement, Change Management, Team Leadership, Business Analysis, VoIP, Unified Communications, Project Delivery, Software Development, Vendor Management, IP, Telephony, Call Centers, Operations Management, SIP, IVR, Troubleshooting, Cross-functional Team..., Avaya, Contact Centers, Service Delivery, ISDN, Managed Services
Education
Front Range Community College 1990 — 1991
Associate of Applied Science, Machine Drafting Technology, 3.9
Avaya April 2015 - Present
Sony Electronics November 2007 - March 2015
GE Transportation June 2006 - May 2007
Skills
C++, C, Linux, Unix, XML, Software Development, Software Engineering, HTML, MySQL, Embedded Software, Software Design, Embedded Systems, Eclipse
Education
Gannon University 2006 — 2007
Master's, Embedded Software Engineering
Sir C R Reddy College of Engineering 2001 — 2005
Bachelor of Technology (BTech), Computer Science
State University of New York at New Paltz
Credit Suisse June 2009 - Present
Lehman Brothers 2007 - 2009
Avaya 2005 - 2007
Skills
Forecasting, Investment Banking, Equities, Fixed Income, Capital Markets, Financial Analysis, Financial Modeling, Derivatives, Corporate Finance
Education
Fordham Gabelli School of Business 1995 — 1998
Seton Hall University
MASS Communications February 2014 - Present
Gartner July 2012 - February 2014
Consolidated Technologies Inc (CTI) November 2002 - July 2012
Avaya 2001 - 2003
Cisco 1999 - 2001
Lucent Technologies 1994 - 1998
Skills
Telecommunications, Solution Selling, Strategy, Unified Communications, Consulting, Selling, Managed Services, Information Technology, VoIP, New Business Development, Telephony, Avaya, SaaS, Salesforce.com, Strategic Partnerships, Cloud Computing, Video Conferencing, Account Management, Sales Management
Education
Fordham University - Graduate School of Business Administration
Master of Business Administration (M.B.A.), Marketing
University of Maryland College Park
Bachelor of Arts (BA)
AIG Global Investment Group AccountantAmerican International Group-Asset Management Group2002 - 2009
aig investments 2001 - 2009
Resources Connection 2001 - 2003
Resources Global Professionals 2001 - 2003
Avaya 2000 - 2001
AT&T CORP. 1983 - 2001
Skills
Asset Management, Finance, Financial Modeling, Financial Analysis, Hedge Funds, Financial Reporting, Risk Management, Due Diligence, Internal Controls, Investments, Valuation, Mergers & Acquisitions, Portfolio Management
Education
Fordham University 1970 — 1974
UBS April 2011 - Present
Sapien Software, LLC May 2008 - March 2011
MFX Fairfax 2008 - 2008
Avaya 2007 - 2007
Avaya 2007 - 2007
Computer Horizons 1995 - 2000
Skills
SDLC, Vendor Management, Business Analysis, Project Management, PMO, Software Development, Enterprise Software, Management, Leadership, Software Project..., Quality Assurance
Education
Fordham University
21TRUST LLC January 1994 - Present
Avaya December 1983 - September 2012
Avaya / Lucent Technologies December 1983 - September 2012
Lucent Technologies 1994 - 2001
Self Employed Insurance Industry January 1974 - September 1983
Skills
Avaya, IP, Unified Communications, Telephony, H.323, TCP/IP, SIP, Contact Centers, LAN-WAN, Telecommunications, ISDN, Troubleshooting, VoIP, IVR, Voice Mail, ACD, CTI, Unix, TDM, Ethernet, Integration, Switches, Cisco Technologies, Call Center, Tax Preparation, Business Tax Planning, Estate Tax Planning, Partnership Tax Returns, Corporate Tax Planning, Investments, Estate Planning, Small Business..., Problem Solving, Software solutions, Hardware Installation, Remote Testing, Root Cause Analysis, Teamwork, Serviceability, Unix Shell Scripting, Data Analysis, Wikis, SharePoint, Web Services, Personal Representation, Investors, Desk Top Support, Retirement Planning, Tax-planning, Call Centers
Education
Front Range Community College 1985 — 1986
Computer Science
University of Nebraska-Lincoln 1974 — 1976
Architecture
Avaya April 2013 - Present
Avaya September 2010 - April 2013
InterDyn AKA February 2010 - September 2010
BearingPoint April 2007 - May 2009
BearingPoint January 2001 - April 2007
AT&T 1999 - 2000
AT&T 1997 - 1999
AT&T 1995 - 1997
AT&T 1991 - 1995
AT&T 1988 - 1991
Skills
Budgets, Strategy, Forecasting, Internal Audit, Business Planning, SEC filings, Mergers, Leadership, Process Improvement, Financial Analysis, Financial Reporting, Strategic Planning, Financial Accounting, Due Diligence, Finance, Management Consulting, Strategic Financial..., Management, Mergers & Acquisitions, Financial Modeling, Internal Controls, Auditing
Education
Seton Hall University
MBA, Accounting
Fordham University 1982 — 1986
BS, Finance and Economics
Medtronic June 2007 - Present
Picolight April 2006 - June 2007
Maxtor September 2005 - April 2006
Avaya May 2001 - September 2005
Flextronics June 2000 - May 2001
Timing Solutions Corp May 1998 - June 2000
National Semiconductor June 1981 - May 1998
Skills
MRP, Materials Management, Lean Manufacturing, Cost Reduction, Supplier Management, Production Management, Purchasing Management, ERP, Contract Negotiations, Contract Management, Global Sourcing, Global Management, Global Manufacturing, International Business, Business Travel, Adventure Travel, Team Building, Cross-functional Team..., Strategic Sourcing, Strategic Planning, Strategic Analysis, Business Management, Contract Manufacturing, Supply Management, Manufacturing, Analysis, Product Development, Supply Chain Management, Management, Electronics, Contract Negotiation, Process Improvement, Supplier Quality, Quality Management, Strategy, Program Management, Sourcing, Pricing, Continuous Improvement, Six Sigma, Purchasing, Project Planning, Supplier Development, Supply Chain, Procurement, Manufacturing..., ISO 13485, Low Cost Country..., Supplier Negotiation, Supplier Evaluation
Education
Regis University 2003 — 2005
MBA, Operations, 4.0
Regis University 1996 — 2002
BS, Management, 3.9
Front Range Community College 1979 — 1981
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering, 4.0
Fort Collins High School 1978 — 1981
High School, General Academics, 3.4 GPA
Bethel College February 2015 - Present
Coca-Cola Refreshments November 2012 - Present
Coca Cola Enterprises February 2012 - December 2014
Coca Cola Refreshments 2008 - 2012
Coca Cola 2000 - 2008
Bank of America 1995 - 2000
bank IV 1995 - 2000
US Army 1989 - 1993
Avaya 1989 - 1993
bank IV 1989 - 1993
Skills
Customer Service, Cross-functional Team..., Inventory Management, Management, Microsoft Excel, Microsoft Office, Process Improvement, Sales, Team Building, Team Leadership, Troubleshooting, Vendor Management, Visio, Windows 7, Project Management, Forecasting, Leadership
Education
Friends University 1994 — 1996
Audiocodes September 2012 - Present
Avaya April 2012 - September 2012
Avaya December 2009 - April 2012
Nortel April 2008 - December 2009
Nortel September 2006 - April 2008
Nortel July 1999 - September 2006
Nortel June 1991 - July 1994
Skills
Professional Services, Leadership, Unified Communications, Telecommunications, Cross-functional Team..., Wireless, VoIP, IP, Program Management, SIP, Project Management, Strategy, Enterprise Software, Operations Management, Outsourcing, Integration, Team Leadership, Avaya, Vendor Management, Management, Pre-sales, Telephony, Call Centers, Managed Services, Ethernet, IVR, Product Management, Service Delivery, Mobile Devices, Solution Selling, SaaS, Go-to-market Strategy, Cloud Computing, Channel Partners, Data Center, Customer Satisfaction, Team Building, Strategic Partnerships, Contact Centers, CRM, Technical Support, Network Design, LTE, Networking, Cisco Technologies, System Deployment
Education
Georgetown University - The McDonough School of Business
Masters, Business Administration
Virginia Polytechnic Institute and State University
Bachelor of Science, Mechanical Engineering
University of Colorado at Boulder October 2005 - Present
Gun Metal Games 2012 - 2012
Sun Microsystems February 2002 - May 2005
NextiraOne 2001 - 2005
Avaya 1998 - 2005
Skills
Troubleshooting, Telecommunications, Switches, HTML, Software Documentation, System Administration, VoIP, Active Directory, Call Centers, Integration, Visio, Computer Hardware, Equipment Installation, Security, Technical Support, Project Management, Microsoft Office, Data Center, Team Leadership, Linux, Networking
Education
Front Range Community College 2002 — 2003
PG County Public Schools August 2006 - Present
Lucent Technologies 2002 - 2004
Avaya 1998 - 2002
Skills
Lesson Planning, Tutoring, Special Education, Teaching, Educational Technology, Instructional Technology, Adult Education, Public Speaking, Behavior Modification, Instructional Design, Teaching Writing, Community Outreach, Classroom Management, Classroom, Elementary Education, Staff Development, Leadership, Training, Curriculum Design, Program Development, Higher Education, Educational Leadership, Technology Integration, E-Learning, Curriculum Development
Education
William Paterson University of New Jersey 2003 — 2005
Masters of Art in Teaching, Elementary Education
Franklin Pierce College 1991 — 1995
Bachelors of Art, Psychology
Avaya December 2009 - Present
Nortel June 1997 - December 2009
Digital Equipment Corporation 1980 - 1996
Skills
TCP/IP, Unix, Ethernet, SNMP, IP, Routing, Routing Protocols, OSPF, Quality Assurance, Networking, L2/L3 protocols, UDP, TCP, Spanning Tree, RSTP, MSTP, RIP, TCL, Expect, DHCP, Testing, Software Quality..., Scaling, SMLT, MLT, LACP, IXIA, Quality Center
Education
Franklin Pierce University
BS, Computer Science
SAP August 2009 - Present
SAP Labs January 2003 - August 2009
SAP America 1998 - 2002
SAP Labs June 1998 - January 2001
SAP AG 1998 - 2001
Avaya January 1996 - May 1998
Avaya January 1992 - May 1998
Lucent Technologies 1985 - 1998
AT&T March 1985 - September 1992
Skills
Product Marketing, Global Strategy, Supply Chain, Supply Chain Software, SAP ERP
Education
Regis University 2002 — 2004
Masters Degree Software and Network Engineering, Masters Degree
University of Baltimore 1983 — 1985
College Credits, Computer Science, Law, Accounting
Frostburg State University 1983 — 1984
College Credits, Chemistry, Biology, Business, Marketing
Retired July 2015 - Present
Navy Federal Credit Union June 2010 - July 2015
SRA Associates January 2009 - June 2010
Sunrise Senior Living August 2005 - January 2008
Sunrise Senior Living April 2002 - August 2005
Avaya June 2001 - February 2002
Columbia Energy 1997 - 2000
General Electric June 1979 - January 1997
General Electric 1979 - 1997
Education
Fordham University 1994 — 1997
MS, Human Resources Education
University of Massachusetts, Amherst 1972 — 1975
BBA, Accounting
CommScope January 2014 - Present
CommScope January 2011 - Present
CommScope February 2003 - March 2011
Avaya September 2001 - January 2003
Lucent Technologies February 1998 - August 2001
Skills
RF, Sales Operations, Wireless, Telecommunications, Cellular Communications, Fiber Optics, 4G, CDMA, Broadband, LTE, Microwave, UMTS, Mobile Devices, 3G, VoIP, Managed Services, Computer Network..., Unified Communications, WiMAX, Mobile Communications, GSM, Ethernet, Management
Education
Southern Polytechnic State University 1995 — 2000
BSS, Engineering
Georgia College and State University 1995 — 1996
AAS, Engineering
Equifax June 2010 - Present
ChoicePoint September 2008 - July 2010
LexisNexis 2008 - June 2010
Equifax January 2001 - February 2005
Avaya August 1998 - June 2000
Equifax, Inc. September 1993 - August 1998
Education
Georgia College and State University 1989 — 1993
CIS, Information Systems
The Chicago School of Professional Psychology November 2013 - Present
The Chicago School of Professional Psychology May 2010 - Present
The Chicago School of Professional Psychology May 2009 - May 2010
Avaya July 2008 - February 2009
Avaya 2008 - 2009
Genworth Financial May 2006 - August 2006
Education
George Mason University 2010 — 2013
Master of Arts in Interdisciplinary Studies, Higher Education/Higher Education Administration
Penn State University 2004 — 2008
Bachelor, Marketing
BT Conferencing January 2014 - Present
Avaya October 2011 - January 2014
Avaya June 2006 - October 2011
Avaya (Formerly Lucent Technologies) September 1998 - June 2006
137 Space Warning Squadron July 1995 - July 2001
Lucent Technologies July 1997 - September 1998
Skills
Avaya, SIP, H.323, Telephony, VoIP, Unified Communications, IP, Telecommunications, Media Gateways, ACD, Voice Mail, TDM, Call Logging, ISDN, Troubleshooting, IP PBX, Routers, TCP/IP, Ethernet, Switches, Video Conferencing, Network Engineering, Avaya Communication..., LAN-WAN, MPLS, SIP Trunking, Juniper, Unified Messaging, Cisco Technologies, Voice & Data Convergence, WAN, H.248, Network Design, Routing, IVR, Wireless, Call Centers, CTI, T1, Contact Centers, QoS, Avaya IP Telephony, Frame Relay, Network Architecture, RTP, ATM networks, Managed Services, Gateway, MGCP, Integration
Education
Regis University
Liberal Arts and Science, Emphasis English
University of Colorado Denver
Professional, Technical, Business, and Scientific Writing
Front Range Community College
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
United States Air Force
Electronics, Satellite Communications
Avaya October 2013 - Present
Avaya December 2009 - September 2013
Nortel Networks August 1996 - December 2010
Skills
Enterprise Software, Sales Operations, Business Development, Sales, Business Planning, Unified Communications, Managed Services, VoIP, Telephony, Solution Selling, Telecommunications, Avaya, Professional Services
Education
Furman University
Bachelor of Arts, Accounting
Turning Technologies September 2008 - August 2010
Newbold Technical Institute 2004 - 2007
Leadership Columbiana County May 2002 - June 2005
Avaya September 1998 - June 2001
AT&T October 1992 - September 1998
Skills
Leadership, CRM, Management, Project Management, Social Networking, Marketing, Training, Product Management, Strategic Planning, Budgets, Software Documentation, Sales, Sales Management, Analysis, Fundraising, Nonprofits, Program Management, Team Building, Public Speaking
Education
Franklin University
BS, Finance
The Ohio State University
Bachelor of Science (B.Sc.), Finance
Avaya September 2009 - Present
Nortel Networks 2007 - 2009
Sachse EDC 2003 - 2009
Avaya 2000 - 2007
Excel Telecommunications 1999 - 2000
SBC 1990 - 1999
Education
Friends University
BS, Human Resources
TEKsystems February 2015 - Present
Arrow S3 October 2012 - February 2015
Cross Telecom October 2006 - October 2012
McData Corporation February 2006 - October 2006
Avaya July 2003 - February 2006
Avaya July 2001 - July 2003
Skills
Telephony..., VoIP Telephony Skills, Troubleshooting Skills, Project Coordination..., Project Management..., Verbal Communications..., Written Communications..., Sales/Design..., Operations Manager..., MS Word, MS Excel, MS Outlook, MS Power Point, MS Visio, Avaya Site..., Provision, Telephony Traffic..., People Manager Skills, Avaya, Telephony, Troubleshooting, Avaya Aura, Project Management, Technical Support, Project Coordination, ACD, Networking, IVR, Avaya Technologies, IP, Telecommunications, VoIP, SIP, Wireless, Unified Communications, WAN, Call Centers, Visio
Education
Front Range Community College 1975 — 1983
Didn't complete, Associate of SCience
United Electronics Institute 1966 — 1968
Diploma, Electronic Technician
Foreground Security May 2015 - Present
Creative Computing Solutions, inc (CCSi) May 2014 - May 2015
Avaya September 2012 - April 2014
Netconn Solutions January 2004 - September 2012
Information Manufacturing Corporation 2003 - 2003
Lucent Technologies March 1999 - December 2002
M&T Bank 1996 - 1999
Skills
Disaster Recovery, Information Assurance, Security, Computer Security, Network Security, Information Security, Firewalls, Network Engineering, Telecommunications, System Administration, DoD, Networking, Integration, Training, Project Management, VoIP, CISSP, Vulnerability Assessment, Network Administration, Systems Engineering, DIACAP, CRM, Hardware, Enterprise Architecture, Data Center, Routers, Active Directory, Troubleshooting, Windows Server, Security Clearance, Vulnerability Management, TCP/IP, Network Design, Linux, Risk Management..., NIST 800-53, Policy, FISMA
Education
Frostburg State University 1993 — 1995
BS, Computer Science
Avaya July 1998 - Present
CR Bard 1988 - 1998
Skills
Avaya, T1, Unified Communications, MPLS, Switches, SIP, IVR, Telecommunications, Project Management, IP, ACD, Pre-sales, Telephony, VoIP, Wireless, QoS, TDM, Contact Centers, Managed Services, ISDN, Solution Selling, Professional Services, CTI, LAN-WAN, Troubleshooting, Call Center, TCP/IP, Vendor Management, Cloud Computing, Cisco Technologies, Ethernet, WAN, Service Delivery, Video Conferencing, Integration, PMP
Education
Franklin Pierce University
BS, Management
Mt.Abraham U H S
Avaya Finance ManagerLucent Technologies1996 - 1999
AT&T 1985 - 1996
Equity Programs Investment Corp 1981 - 1985
Skills
Avaya, Telecommunications, Financial Analysis, Professional Services, Management, Variance Analysis, Business Intelligence, Forecasting, P&L Management, Vendor Management, Contact Centers, Cross-functional Team..., Go-to-market Strategy, Business Process..., Managed Services, Financial Reporting, Strategic Financial..., Strategy, Outsourcing, Process Improvement, Business Management, Portfolio Management, Financial Planning, Ad Hoc Reporting, Business Planning, SOX Compliancy, Revenue Analysis, Business Operations, Cost Management, Business Restructures, Revenue Forecasting, PMP, Business Case, Project Management, Risk Management, Sales Operations, VoIP, Program Management, Leadership
Education
The George Washington University
Master's Certificate, Project Management
The George Washington University - School of Business
MBA, Finance, Business Administration
George Mason University
Bachelor of Science, Business Adminstration/Finance
Northern Virginia Community College
AS, AAS, Business Management, Business Administration
Palladium Energy October 2011 - Present
Merkle-Korff Industries February 2010 - June 2011
Avaya 2006 - October 2009
Avaya 2004 - 2006
PricewaterhouseCoopers 1998 - 2002
Skills
Business Operations..., Strategic Financial..., ERP, Costing, People Management, Chinese, Financial Systems, Competitive Bidding, Profitability..., Contract Review, Due Diligence, SAP, Strategy, Auditing, Management, Operations Management, Cash Flow Forecasting, Finance, Budgets, Internal Audit
Education
University of Virginia - Darden Graduate School of Business Administration 2002 — 2004
MBA, Economics, Business Strategy and Finance
Fudan University
Bachelor of Science, Management Information Systems
URS Corporation October 2013 - Present
National Building Museum 2005 - Present
Avaya December 2010 - October 2013
Parsons July 2009 - September 2011
Buras Architects December 2008 - June 2009
Muse Architects May 2006 - December 2007
Education
The Catholic University of America 2005 — 2008
Masters, Architecture
Franklin & Marshall College 1998 — 2002
Bachelor, Economics & French
Developing Solutions, Inc. August 2012 - Present
Avaya December 2009 - June 2012
Nortel Networks - Enterprise Division May 2005 - December 2009
Bell Northern Research/ Nortel Networks - Carrier Networks Division August 1993 - May 2005
Tekelec March 1993 - August 1993
Bell Northern Research August 1992 - March 1993
IBM February 1991 - August 1992
Duke University Medical Center November 1988 - January 1991
ST Reasearch 1986 - 1988
SofTech Inc. August 1984 - August 1986
Skills
VoIP, IP, Telecommunications, TCP/IP, Troubleshooting, Unix, Unified Communications, Integration, Network Architecture, Linux, SS7, Networking, Q.931, Q.921, CS2100, H.323, SIP, Windows Server, H.248, AS5300, Audiocodes Gateways, Nortel/Genband CS2K..., Software Development, DMS-100, ISDN, Testing, TDM, Technical Support, Software Documentation, Wireless, Ethernet, Switches, Telephony
Education
George Mason University 1984 — 1985
James Madison University 1980 — 1982
Avaya 1999 - Present
Avaya February 1981 - Present
avaya February 1981 - Present
Avaya Communication Ltd 1981 - Present
Sears Service Center December 1973 - February 1981
Skills
SIP, Wireless, Call Centers, Telephony, TDM, Unified Communications, IP, Avaya, WAN, Troubleshooting, Telecommunications, Switches, TCP/IP, VoIP, Network Design, Wireless Networking, Routing, QoS, Juniper, Ethernet, MPLS, Service Delivery, Network Architecture, ITIL, Cisco Technologies, LAN-WAN, H.323, ISDN, SNMP, Routers, Network Engineering, VPN, WLAN, Managed Services, ATM networks, BGP, CCNA, OSPF, SIP Trunking, Wireshark, CTI, IVR, Voice Mail, ACD, Media Gateways, T1, Computer Network..., Avaya Communication..., IP PBX, Frame Relay
Education
Minneapolis Vocational 1972 — 1974
Radio Television and Electronics, Industrial Electronics Technology/Technician
Fullerton College
Avaya Inc. April 2005 - Present
Avaya Communication 1978 - Present
Avaya September 1998 - March 2005
Skills
H.323, SIP, CTI, IP, H.248, QSIG, Avaya, Switches, Unified Communications, VoIP, T1, Voice Mail, IP PBX, ISDN, Routing, Troubleshooting, Telephony, WAN, ACD, Telecommunications, LAN-WAN, IVR, TCP/IP, Network Engineering, Ethernet, QoS, SIP Trunking, RTP, Contact Centers, TDM, Media Gateways, Wireless, Network Design, Routers, MGCP, Video Conferencing, Call Centers, Cisco Technologies, Avaya IP Telephony, Unified Messaging, Frame Relay, Network Architecture, CCNA, Voice & Data Convergence, MPLS, Call Logging, Gateway, Avaya Communication..., Avaya Aura, Technical Support
Education
Front Range Community College 1984 — 1987
AAS, Electronics Technology, 3.59 GPA
Equinox October 2014 - Present
Equinox July 2013 - October 2014
Trillium Trading, LLC September 2012 - June 2013
Avaya December 2011 - May 2013
Blink Fitness/Pivotal Fitness/Everybody's Personal Trainer September 2008 - September 2012
Federated IT April 2011 - October 2011
McLean Mortgage Corporation February 2011 - April 2011
Skills
Market Analysis, Trading, Management, Salesforce.com, Sales Operations, Sales, Account Management, US Equities, Microsoft Excel, Microsoft Word, CRM databases, Relational Databases, Operational Efficiency, Organizational..., Organization, Problem Solving, SAP, Oral & Written..., PowerPoint, Outlook, Equity Capital Markets, Entrepreneurship
Education
George Mason University 2006 — 2008
B.A, Psychology
AT&T July 2012 - Present
Avaya November 2000 - June 2010
Education
Front Range Community College 2010 — 2012
Associate of Science (A.S.), Computer Information Systems, 3.89
Baker Hughes March 2012 - Present
Avaya Inc January 1977 - October 2011
Avaya June 1977 - September 2011
Lucent June 1977 - September 2011
Lucent June 1977 - September 2011
Avaya Inc June 1977 - September 2011
Education
Front Range Community College
Business Computing; Business Writing and Math
EarthLink February 2012 - Present
Avaya 2007 - 2009
Cisco Systems 2005 - 2007
Computer Intelligence 2 2003 - 2005
MCI Telecommunications 1999 - 2003
MCI Telecommunications 1999 - 2000
Education
Fresno Pacific University 1985 — 1987
Core College Coursework, Education / Speech / Technology
Avaya February 1998 - Present
Subway January 1999 - March 2005
Skills
Telecommunications
Education
Metropolitan State College of Denver 1989 — 1992
Bachelor of Science (B.S.), Computer and Information Sciences, General
Front Range Community College 1987 — 1989
Associate of Science (A.S.), Computer Science
Avaya May 2015 - Present
Lincoln Square Legal Services, Inc. January 2015 - May 2015
Parades Commission of Northern Ireland June 2014 - July 2014
Skills
Legal Research, Legal Writing, Westlaw, Intellectual Property, Lexis, Litigation, Research, Courts, Civil Litigation, Corporate Law, Legal Assistance, Commercial Litigation, Criminal Law, Mediation, International Law, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint
Education
Fordham Law School 2013 — 2016
Doctor of Law (JD)
Rutgers, The State University of New Jersey-Newark 2009 — 2011
Bachelor of Arts (B.A.), Biology/Biological Sciences, General
WPX Energy July 2008 - Present
Level 3 Comm February 2008 - June 2008
Avaya June 1998 - October 2007
Skills
Customer Service, Management, Microsoft Excel, Strategic Planning, Project Management, Leadership, Engineering, Testing, Integration, Technical Support, Software Documentation, Telecommunications, Marketing, SharePoint, Troubleshooting, VoIP, Natural Gas, Petroleum
Education
Front Range Community College 2002 — 2004
Red Rocks Community College 2000 — 2001
Stanley Lake High School 1992 — 1996
High School
Avaya salesmanCombined Insurance United StatesMarch 1970 - January 1971
Education
Front Range Community College