Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Visa May 2012 - Present
eBay Inc November 2011 - May 2012
Google March 2011 - October 2011
Avaya April 2010 - January 2011
OnMobile Global July 2007 - March 2010
Skills
Java, Agile Methodologies, Data Analysis, Security, Encryption, Logging, Data Modeling, Platform Architecture, High Performance..., Cloud Computing, Programming, SQL, Software Development, JavaScript
Education
National Institute of Technology Warangal 2003 — 2007
Bachelor of Technology (B.Tech.), Computer Science
Microsoft January 2008 - Present
Microsoft July 2006 - January 2008
Opsware May 2005 - July 2006
Microsoft February 2004 - May 2005
Travelport July 2003 - February 2004
Soft Tech Source May 2002 - June 2003
Avaya October 2000 - July 2001
Skills
Quality Assurance, Test Automation, Test Strategy, Agile Methodologies, Team Management, Software Project..., Program Management, Integration, SQL, Microsoft SQL Server, Testing, Scrum, C#, Software Engineering, SDLC, Web Applications, Test Management, Vendor Management, Test Planning, Databases, XML, Visual Studio, Sharepoint, LINQ, Selenium, Integration Testing, Enterprise Software, Code Coverage, Team Building, Database Testing, Process Improvement, VSTS, SharePoint
Education
New York Institute of Technology-Old Westbury
Master's degree, Computer Science
The Maharaja Sayajirao University of Baroda
Bachelor's degree, Engineering
QWERTY Concepts, Inc. June 2010 - Present
Vonage June 2009 - May 2010
Panasonic August 2008 - March 2009
Avaya 2004 - 2008
Skills
Telephony, SIP, TCP/IP, Linux, VoIP, IP, H.323, Cisco Technologies, Switches, QoS, Firewalls, Microsoft Exchange, Troubleshooting, Active Directory, Wireless, Technical Support, Networking, Routing, Routers, Security, Windows Server, Hardware, Unix, Servers, Blackberry Enterprise..., Avaya
Education
New Jersey Institute of Technology 2002 — 2008
Bachelors, Information Technology
AT&T 2013 - Present
Ericsson 2012 - 2013
Citycell 2009 - 2012
AT&T 2008 - 2009
Avaya 2007 - 2008
Engineered Security Systems 2004 - 2005
Skills
Management, Telecommunications, Business Strategy, Product Management, Business Development, Project Planning, IT Strategy, Product Development, VAS, Team Management, Program Management, Vendor Management, Project Management, Mobile Devices, Team Leadership, Integration, Strategy, Strategic Planning, Wireless, Business Analysis, Cross-functional Team..., Pre-sales, Competitive Analysis, Product Marketing, Solution Selling, Outsourcing, Business Intelligence, Strategic Partnerships, Go-to-market Strategy, Service Delivery, Big Data, Agile Methodologies, Executive-level..., Product Launch, Enterprise Technology..., Teaching, Cross Functional Team..., Forecasting, Customer Loyalty..., Retention Management, Change Management, Enterprise Software, Sales
Education
NJIT 2005 — 2006
Master of Business Administration (MBA), Management of Technology
NJIT 2000 — 2004
Bachelor of Science (BS), Computer Engineering, Minor: Applied Mathametics
Valley Medical Center May 2014 - October 2014
Farmers Insurance Group October 2007 - December 2013
iSoftStone September 2012 - December 2012
Verizon August 2007 - October 2007
Avaya May 2006 - August 2007
Golden Telecom Inc. April 2004 - April 2006
Golden Telecom Inc. March 1996 - April 2004
Skills
VoIP, Telecommunications, Avaya, Call Centers, Telephony, Troubleshooting, Call Center, Problem Solving, Networking, PBX, ACD, Avaya Technologies, Cisco Technologies, SIP, BMC REMEDY IT Service..., VoIP/SIP architecture, Avaya Aura Session..., CS1000E / M, Expert knowledge of QoS..., AVAYA Modular Messaging..., AVAYA CMS - Expert, Cisco Unified CM 8.5 -..., AVAYA Communication..., IVR, Wireless, Verint Impact 360 v11 ,..., IP, Windows Server 2008/2012, CCENT, WireShark..., QoS, Unified Communications
Education
Moscow Technical University of Communications and Informatics (MTUCI) 1989 — 1994
Master degree, Masters of Science in engineering telecommunication systems, МЭИС 087903
iSoftStone QA101 course 2012 — 2012
Student, HP (Mercury) Quality Center QC
Cead Search Group 2008 - Present
Genesys 2002 - 2006
Avaya 2001 - 2002
Quintus Corporation 2000 - 2001
MCI Corporation 1994 - 2000
Skills
Enterprise Software, CRM, Contact Centers, Recruiting, CTI, Call Centers, Consulting, Interviews, Management, Customer Experience, Professional Services, SaaS, Business Development, Managed Services, Go-to-market Strategy, Solution Selling, Strategic Partnerships, Cloud Computing
Education
Mount Saint Mary's College 1990 — 1994
Bachelor of Science (B.S.), Finance & Accounting
St. Theresa
Avaya May 2013 - Present
Morgan Stanley 2002 - April 2013
Superior Bank FSB 1999 - 2002
Proponent Federal Credit Union 1988 - 1998
Skills
Program Management, Cloud Services, Managed Services, Project Management, Telecommunications, Avaya, Telephony, IVR, Unified Communications, CTI, Avaya Communication..., VoIP, Disaster Recovery, Avaya IP Telephony, Business Analysis, IP PBX, Avaya Site..., Call Center, Business Continuity, CRM, Call Center Architecture, Call Center Development, Call Center..., Call center start-up, Avaya Aura, Avaya AES, SIP Trunking, Call Management, Capacity Planning, Capacity Management, Nuance, NICE Call Recording, Call Reporting, Project Planning, Strategic Planning, Financial Companies, Interactive Voice..., Avaya Voice Portal, Virtual Hold, Avaya CMS, Banking, Hosted Services, Cyara, Global Financial..., Banking Technologies, Target Marketing, NaaS, TaaS, Enterprise Architecture, Call Centers
Education
New Jersey Institute of Technology
Keysight Technologies March 2010 - Present
Tech USA April 2009 - March 2010
NextPoint Networks October 2007 - September 2008
Avaya November 2006 - September 2007
Avaya August 2001 - October 2006
Avaya June 2000 - July 2001
Lucent Technologies June 1998 - May 2000
AT&T June 1988 - May 1998
Skills
Telecommunications, Project Management, Federal Government..., Avaya Site..., Renewals, Sales Order Processing, Purchase Orders, Telecommunications..., Contract Negotiation, Oracle Reports, Project Tracking, Revenue Forecasting, Telecommunications..., Marketing Support, Wireless, Call Centers, SAP, VoIP, Software Installation, Management, Managed Services, Customer Service, Sales, Program Management
Education
Strayer University (DC) 2006 — 2013
Business
Stevens Institute of Technology 1995 — 1997
Project Management
Montgomery College 1987 — 1988
Avaya July 2013 - Present
Southwest Airlines January 2013 - March 2013
Bank of America October 2012 - January 2013
Hewlett-Packard May 2009 - June 2012
EZ Collaborator January 2009 - April 2009
Centex Homes June 2001 - December 2008
Savvis August 2000 - May 2001
Cypress Communications April 1998 - January 2000
Verizon Business January 1997 - March 1998
Simtrol November 1994 - December 1996
Skills
Project Management, Management, Projects, Customer Service, Vendor Management, Process Improvement, Program Management, IT Management, Cross-functional Team..., Business Analysis, Business Process..., SharePoint, IT Service Management, Procurement, Supply Chain, Liaison, Strategic Supplier..., Vendor Relationships, Supplier Sourcing, Supplier Evaluation, Supplier Performance, Supplier Risk Management, Vendor Audit, PMP, Stakeholder Management, Stakeholder Engagement, Customer Satisfaction, Mentoring, Project Manager..., Metrics, International, Global Operations, ITIL, Strategy, Contract Negotiation, Six Sigma, Supply Management, Telecommunications, Risk Management, Software Documentation, Integration, Outsourcing, Strategic Sourcing, Professional Services, Business Intelligence, Leadership, Analysis, Contract Management, Sourcing, Forecasting
Education
Project Management Institute - PMP 2008 — 2009
PMP, Project Management Professional
New Mexico State University 1980 — 1986
B.S., Electrical Engineering
The City of New York- DCAS Asset Management December 2012 - Present
NYU Schack Institute of Real Estate May 2012 - Present
Foster Werner Consulting 2000 - Present
Philips August 2006 - August 2008
Avaya 2002 - 2004
AIG Global Real Estate Investment Group 1997 - 2000
Skills
Facilities Management, Mergers, Team Building, Organizational..., Strategic Leadership, Corporate Real Estate, International Project..., Corporate/Shared..., Workplace Innovation, Turn Around Management, Management Consulting, Portfolio Management, Corporate Security, Leadership Development, New Business Development, Expense Reduction, Property Management, Project Management, International Real..., Negotiation, Teaching, Military, asset management, Asset Managment, Mergers & Acquisitions, Strategy, Management, Leadership, Operations Management, Business Development, Strategic Planning, Project Planning, Budgets, Analysis, Executive Management, Finance, Asset Management, Contract Negotiation, Due Diligence, Real Estate, Program Management, Real Estate Development, Consulting
Education
NYU
New Jersey Institute of Technology
BS, Industrial Engineering
The Allant Group 2014 - Present
ClickFuel 2010 - 2014
Avaya 2009 - 2010
Nortel Networks 2007 - 2009
Skills
Software Development, Agile Methodologies, Integration, Software Engineering, SaaS, Cloud Computing, Programming, Scrum, Distributed Systems, Enterprise Software, MySQL, Linux, Java, XML, JavaScript, Software Design, Mobile Applications, System Architecture, Python, Web Services, Agile Project Management
Education
Northeastern University 1998 — 1999
MS, Computer Science
Nankai University 1992 — 1996
BS, Biochemistry
World Wide Technology September 2014 - Present
World Wide Technology, Inc. January 2014 - September 2014
Microsoft May 2012 - January 2014
Carousel Industries February 2009 - May 2012
Avaya June 2004 - February 2009
AboveNet, Inc February 1998 - June 2004
Metromedia Fiber Network 1998 - 2000
Lucent Technologies June 1990 - February 1998
AT&T Network Systems June 1987 - June 1990
Skills
Managed Services, Data Center, Solution Selling, SaaS, Cloud Computing, Professional Services, VoIP, Telecommunications, Unified Communications, Management
Education
University of Scranton 1983 — 1987
BS, Computer Science
New Jersey Institute of Technology
MS Studies, Telecommunications Management
Stevens Institute of Technology
MS Studies, Technology Management
Indepentent Medical Billing Specialist July 2009 - Present
TriWest Healthcare Alliance November 2005 - May 2009
ConocoPhillips April 2004 - October 2005
Avaya September 2000 - February 2002
AT&T Global Services February 1993 - September 2000
Skills
Avaya, Service Delivery, VoIP, Telephony, Management, Troubleshooting, Software Documentation, WAN, Disaster Recovery, Vendor Management, Unified Communications, Cross-functional Team..., Customer Experience, Customer Satisfaction, Help Desk Support, Customer Retention, Networking, Software Installation, Integration, Outsourcing, Data Center, PMP, ITIL, SIP, Contact Centers, Technical Support, System Deployment
Education
University of Denver 1998 — 2000
Project Management
Mt. San Antonio College 1969 — 1971
Associate of Arts (A.A.), Home Economics
Zodiac Aerospace - Innovative Power Solutions (ZIPS) April 2013 - Present
Avaya January 2001 - March 2013
L3 Communications (AlliedSignal) August 1995 - January 2001
AlliedSignal June 1981 - August 1995
Skills
Software Quality..., Offshoring, Telecommunications, VoIP, Cross-functional Team..., Product Management, Product Lifecycle..., Program Management, Product Development, SIP, Telephony, Product Marketing, IP, Pre-sales, Integration, Team Building, Vendor Management, Management, Go-to-market Strategy, Leadership, PMP, Strategy, Strategic Partnerships, Outsourcing, Project Portfolio..., Professional Services, Process Improvement, Start-ups, Design for Manufacturing, IVR, Troubleshooting, R&D, Engineering, Engineering Management
Education
Stevens Institute of Technology 1998 — 2000
Master's Degree, Technology Management
New Jersey Institute of Technology 1978 — 1981
Bachelor, Electrical Engineering
Akamai Technologies June 2014 - Present
Catalyst Solutions, LLC April 2013 - June 2014
Avaya 2011 - April 2013
Learn.com 2008 - 2011
Garda Cash Logistics 2004 - 2008
Careerxchange 2000 - 2004
A.M. Best Company 1994 - 2000
Skills
Strategy, SaaS, Leadership, Business Development, Sales, Management, Salesforce.com, Solution Selling, Program Management, Consulting, Sales Operations, CRM, Strategic Planning, Professional Services, Cloud Computing, Enterprise Software, New Business Development, Lead Generation, Cold Calling, Cross-functional Team..., Process Improvement, Security, Business Strategy
Education
Moravian College 1989 — 1993
BA, English with a concentration in Journalism
Avaya May 2006 - Present
Avaya October 2007 - July 2013
Avaya May 2006 - October 2007
Level 3 Communications July 2003 - May 2006
Dynegy Connect LLP 2000 - 2003
Qwest Communications June 2000 - September 2000
J.D. Edwards September 1997 - June 2000
Skills
Telecommunications, Avaya, Analysis, Public Speaking, Operational Strategy, Operations Management, DWDM, Microsoft Office, Competitive Analysis, VoIP, Troubleshooting, Integration, Process Improvement, Team Leadership, Project Management, Management, Project Planning, Computer Network..., Leadership, Training, Software Documentation, System Deployment, Service Delivery, Unified Communications, Call Centers, Networking, Call Center, Technical Support, Cross-functional Team..., Customer Satisfaction, Strategic Planning, Telephony, Vendor Management, ITIL, Testing, Team Management, Customer Experience, Team Building, CRM, Contact Centers, Wireless, SIP, IP, Managed Services, Strategic Partnerships, T1, IVR, LAN-WAN, Ethernet, Switches
Education
Regis University 2000 — 2003
MSCIT
University of Northern Colorado 1989 — 1993
BA
Murray State University 1992 — 1992
Journalsim and Mass Communications
Overland High School 1984 — 1987
athenahealth September 2014 - Present
New Jersey Institute of Technology September 2009 - January 2014
Avaya May 2011 - August 2011
enfoTech & Consulting Inc. February 2005 - 2007
Skills
Omnet++, Android Development, C++, Algorithms, Wireless Networking, Mobile Networking, Java, Eclipse, C#, Software Design, Python, JavaScript, ASP.NET, Data Mining, LaTeX, Hadoop, C, Linux, Visual Studio, MySQL, Matlab, Programming
Education
New Jersey Institute of Technology 2009 — 2014
Doctor of Philosophy (Ph.D.), Computer Science, 3.9
Tianjin University 2003 — 2006
Master's degree, Computer Science
Bowne March 2007 - Present
Remnant Consulting Corp September 2005 - Present
Avaya October 2005 - February 2007
Horizon Blue Cross Blue Shield of NJ April 2000 - September 2005
Skills
Analysis, Business Analysis, Leadership, Management, Outsourcing, PMP, Process Improvement, Program Management, Project Management, SDLC, Six Sigma, Strategy, Team Leadership, Vendor Management
Education
New Jersey Institute of Technology 1994 — 1997
BS, Industrial Engineering
TripAdvisor August 2015 - Present
S&A Technologies, LLC January 2012 - August 2015
National Center for Transportation and Industrial Productivity, New Jersey Institute of Technology January 2011 - December 2011
Avaya June 2010 - August 2010
Skills
Java, C#, C/C++ STL, SQL, Database Design, Algorithms, JavaScript, AngularJS, Web Services API, Fourier Analysis, jQuery, MySQL, XML, PHP, Eclipse, Python, Linux, CSS
Education
New Jersey Institute of Technology 2010 — 2012
M.S., Computer Science
Southeast University 2004 — 2008
B.S., Information System
FactSet Research Systems March 2010 - Present
FT Search, Financial Times July 2008 - January 2010
Avaya May 2006 - June 2008
Skills
Machine Learning, Web Scraping, Distributed Systems, Java, NLP, Natural Language..., Project Management, Data Mining, Computational..., SQL, Unix, Databases, Perl, Management, Object Oriented Design, Information Retrieval, Information Extraction, Algorithms, Software Engineering, Text Mining, Text Analysis, Text Classification, Semantic Network, Search Engine, System Design
Education
New Jersey Institute of Technology
Ph.D., Information Systems, with focus on NLP and ML
University of Minnesota-Twin Cities
MSCS
Tsinghua University
BSEE
Bank of America August 2013 - Present
PTS Consulting at JP Morgan Chase February 2012 - January 2013
Partners Financial Group LLC April 2009 - January 2012
Avaya January 2000 - April 2009
Alcatel-Lucent January 1996 - December 1999
AT&T 1988 - 1995
Skills
Data Network, VoIP, Security, Unified Communications, SIP, Technology Roadmapping, Routing, Network Management..., Leadership, Leadership Management, Telecommunications, Program Management, Business Strategy, Strategy, Management, Networking, Cisco Technologies, Cloud Computing, Enterprise Software, Integration
Education
Rutgers, The State University of New Jersey-Newark 1984 — 1988
Bachelor's degree, Computer Science
NJIT 1984 — 1988
Bachelor of Science (BS), Computer Science
Search Technologies September 2015 - Present
HSBC October 2010 - September 2015
Avaya July 2005 - October 2010
Raritan Technologies January 2003 - July 2005
Zytalis Inc. 2001 - 2003
Blueflame September 2000 - October 2001
AT&T December 1996 - September 2000
Eccs INC July 1996 - December 1996
AT&T March 1993 - July 1996
Skills
Autonomy IDOL, Solr, Web Services, Enterprise Search, Shell Scripting, Java Enterprise Edition, SharePoint, Unix, Search, Google Search Appliance, Data Warehousing, Java, Lucene, Enterprise Architecture, Verity K2, C++, Linux, Software Development, Performance Tuning, SOA, Solaris, Unix Shell Scripting, Agile Methodologies, Integration
Education
New Jersey Institute of Technology 1993 — 2000
M. S.
Rutgers 1984 — 1989
B. A.
The Pennsylvania State University 1982 — 1984
A. S.
Avaya November 2010 - Present
Sonus Networks September 2010 - November 2010
Avaya Government Solutions December 2009 - September 2010
Nortel May 2006 - December 2009
Nortel Networks January 2000 - May 2006
Nortel May 2000 - April 2001
Nortel March 1999 - April 2000
Nortel July 1998 - March 1999
Bay Networks January 1996 - March 1997
Texas A&M University May 1984 - December 1995
Skills
VoIP, Networking, Security, Enterprise Software, OSPF, Telecommunications, IP, Product Management, Wireless, Ethernet, Testing, Data Center, Solution Architecture, Network Design, Strategy, Project Management, Unified Communications, BGP, Network Architecture, SIP
Education
Texas Tech University 1982 — 1983
Ph.D Candidate
Texas Tech University 1981 — 1982
MS
National Central University 1976 — 1978
MS
National Central University 1972 — 1976
BS
Windstream Communications November 2012 - Present
Blue Door Networks, LLC January 2012 - October 2012
Westcon February 2010 - January 2012
Westcon September 2007 - February 2010
Extreme Networks October 2006 - April 2007
Avaya September 1996 - October 2006
Entex 1995 - 1996
Inacom 1994 - 1995
VP 40 1987 - 1992
Skills
Avaya Aura, SIP, VoIP, Data Networking, Avaya Certified..., Public Speaking, Sales Presentations, Technical Training, Technical Presentations, Pre-sales Consultancy, Network Design, Network Architecture, Solution Selling, Solution Architecture, Avaya PBX, Aviation, Systems Engineering, Distributed Systems, Cloud Computing, Partner Development, Podcasting, Technical Design, Channel, Unified Communications, SIP Trunking, IP, IP Networking, Pre-sales, Data Center, Sales Enablement, QoS, Routing, Webinars, ShoreTel, Extreme Networks, ShoreTel Design and..., Networking, Avaya, Designs, Channel Sales, Channel Partners, Channel Strategy, Enterprise Mobility, H.323, H.248, Session Border..., IMS, Juniper Switches, Marketing, Technical Instruction
Education
Morningside College 1981 — 1986
BS, Economics/Finance
East Mecklenburg High School 1979 — 1980
Valley High School 1976 — 1979
D/C Legacy Corporation Enterprise Data, Channel Account ManagerCTDISeptember 2013 - May 2014
Avaya January 2011 - September 2013
Nortel Networks February 2007 - July 2010
Nortel Networks October 2000 - February 2007
COMPUTER SOURCE REMARKETING January 1998 - January 2007
COMPUSTOR, INCORPORATED January 1995 - January 1998
Wang Global January 1993 - January 1995
Wang Laboratories January 1983 - January 1993
Skills
Telecommunications, Cross-functional Team..., Product Management, Vendor Management, Wireless, Unified Communications, Process Improvement, Managed Services, Operations Management, VoIP, Solution Selling, Program Management, Channel, Call Center, Product Lifecycle..., Customer Satisfaction, Call Centers, Sales, Supply Chain, Outsourcing, Channel Partners, Professional Services, CRM, Go-to-market Strategy, Telephony, Pre-sales, IP, Cloud Computing, SIP, Mobile Devices, Management, Account Management, Direct Sales, Business Development, Strategic Partnerships
Education
Hesser College 1987 — 1989
Associates of Science
Northeastern University 1991 — 1992
CA Technologies March 2010 - Present
PMI Long Island Chapter 2010 - 2015
PMI Long Island Chapter 2010 - 2015
Avaya January 2008 - March 2009
Avaya May 2005 - December 2007
Avaya January 2004 - June 2005
AT&T 1985 - 1996
Skills
PMP, Project Management, Business Process, Software Development, Change Management, ITIL, System Deployment, Integration, Wireless, Field Service, SDLC, PMO, Networking, Identity Management, Enterprise Software, CA SiteMinder, CA DLP (DataMinder), IT Security Operations, CA IdentityMinder, Authentication, IAM
Education
New York Institute of Technology-Old Westbury 2003 — 2007
BS, Business Administration - MIS
Avaya April 1995 - Present
Skills
SIP, Avaya, Telephony, Audix, Voice Mail, Customer Service, Computer Proficiency, H.323, ACD, Call Centers, VoIP, Unified Communications, Routing, LAN-WAN, VPN, Juniper, WAN, TDM, IVR, T1, ISDN, IP, QoS, MPLS, Ethernet, Cisco Call Manager, TCP/IP, Routers, Contact Centers, Avaya Technologies
Education
Mount Holyoke College 1989 — 1992
BA, Technical Theater, Philosophy
Helena High School 1985 — 1988
DRS Technologies, Inc. October 2013 - January 2015
Drafting / Negotiations / Software / Judgment / Respected / Savvy / Assertive / Mentor December 2012 - October 2013
Avaya December 2009 - December 2012
Nortel Networks July 1995 - December 2009
Amtech Corporation February 1994 - April 1995
Superconducting Super Collider Laboratory (DOE Project) March 1991 - January 1994
Texas Instruments (DOD Projects) November 1983 - March 1991
Skills
Telecommunications, Contract Negotiation, Negotiation, Unified Communications, Managed Services, Cross-functional Team..., Vendor Management, Outsourcing, Wireless, Solution Selling, Professional Services, Strategic Partnerships, Mergers & Acquisitions, Contract Management, Management, Negotiations –..., Drafting – Excellent..., Templates – Contract /..., Judgment – Pragmatic..., Respected – Ability to..., Savvy – High level of..., Compliance – Excellent..., Assertive – Ability to..., Mentor – Team..., Go-To – Considered..., Managed and maintenance..., Negotiated domestic and..., Global system..., Strategic alliance,..., Development/implementati..., Enterprise Software, Business Development, Leadership, Team Leadership, Procurement, Sales, Strategy, CRM, Program Management
Education
Southern Illinois University, Carbondale 1979 — 1982
Bachelor of Science (BS), Manufacturing Engineering
Murray State University 1978 — 1979
Dun & Bradstreet August 2015 - Present
Pangaia Partners July 2014 - August 2015
JP Morgan Chase October 2010 - July 2014
Alliance Bernstein November 2005 - October 2010
NICE Systems August 2003 - October 2005
AVAYA April 2000 - August 2003
Bell Labs Lucent Technologies April 2000 - September 2000
Micro-Solutions September 1995 - April 2000
Skills
VoIP, Telecommunications, Integration, Linux, SIP, Software Development, Servers, Databases, Embedded Systems, TCP/IP, Cloud Computing, Data Center, System Deployment, Hardware, CTI, Product Management, Start-ups, Disaster Recovery, Unix, Agile Methodologies, Avaya Communication..., Cisco VoIP, Enterprise Architecture, EIGRP, BGP, MPLS, Cisco Routers, Virtualization, Project Management, Unified Communications, Windows Server, Computer Engineering, C++, 68k Assembly, x86 Assembly, Video Toaster, OSPF, VMware, ITIL Certified
Education
New Jersey Institute of Technology 1999 — 2002
Masters, Engineering Management
New Jersey Institute of Technology 1995 — 1999
Bachelors, Electrical/Computer Engineering
IKARIA, Inc. - now a part of Mallinckrodt Pharmaceuticals. August 2012 - Present
Avaya July 2007 - August 2012
Intel 2000 - 2007
Dialogic September 1996 - May 2000
Pfizer September 1995 - September 1996
Skills
Employee Relations, Human Resources, Process Improvement, Performance Management, Onboarding, Vendor Management, Cross-functional Team..., Program Management, Deferred Compensation, Visio, Recruiting, Project Management, Strategy, Management, Leadership, Team Building, Employee Benefits, Training, Telecommunications, Personnel Management
Education
Montclair State University
BS, Management/Marketing
Consultant AT&T March 2011 - Present
Avaya July 2007 - March 2011
Skills
Sales Operations, Cloud Computing, Siebel, Business Intelligence, CRM, Business Analysis, Lead Generation, SDLC, Enterprise Architecture, Requirements Analysis, Agile Methodologies, ERP, Software Project..., Salesforce.com, Telecommunications, Solution Selling, Vendor Management, Direct Sales
Education
Morris Brown College
Cisco November 2013 - Present
Cisco Systems November 2012 - November 2013
Cisco Systems February 2008 - November 2012
Avaya Inc October 2006 - February 2008
Avaya April 2001 - October 2006
Quintus Corporation October 2000 - April 2001
Quintus Corporation June 1996 - October 2000
Quintus Corp September 1994 - June 1996
Tesseract Corporation May 1993 - September 1994
Hunter Systems September 1990 - May 1993
Skills
Contact Centers, Web 2.0, Business Applications, SIP, VoIP, Cloud Computing, Software Development, Distributed Systems, Software Engineering, Unified Communications, SaaS, REST, CRM, Avaya, Enterprise Social..., Collaboration, System Architecture, Project Management, Solution Architecture, TCP/IP, IP, Social Business, Java Enterprise Edition, SOA, Java, Architecture, Scalability, Databases, Unix, Integration, Enterprise Software, Oracle, Product Management, C++, Social Networking, Big Data, Large Scale Systems, Enterprise Architecture, Architectures, OOP
Education
National Institute of Technology Karnataka 1985 — 1989
BS, Electronics and Telecommunication
ComEd August 2013 - Present
Avaya 1998 - January 2011
Octel 1997 - 1998
Octel 1995 - 1997
Tigon 1990 - 1995
Skills
Vendor Management, Budget Management, Managed Services, Data Center, Telecommunications, Operations Management, Problem Solving, Customer Service, Project Management, Disaster Recovery, Customer Satisfaction
Education
De Vry Institute of Technology 1986 — 1988
Associate of Science (A.S.), Electronics
Moraine Valley Community College 1983 — 1986
Business
Eisenhower High School 1980 — 1983
High School Diploma, General Studies
JPMorgan Chase September 2012 - Present
Morgan Stanley July 2005 - September 2012
Avaya 2005 - 2005
Agere Systems 2001 - 2004
Bell Labs Lucent Technologies 1995 - 2001
Education
New Jersey Institute of Technology
BS, Electrical Engineering
Kinetic Concepts May 2013 - June 2014
Avaya April 2012 - December 2012
Avaya January 2010 - April 2012
Avaya January 2007 - September 2009
CADParts & Consulting August 2005 - December 2006
Avaya June 1998 - May 2005
USAF January 1990 - December 1993
Skills
Electrical Design, Telephony, Telecommunications, SIP, PCB design, VoIP, Unified Communications, Troubleshooting, Analog, Electrical Engineering, Cabling, Ethernet
Education
University of Colorado Boulder 2001 — 2006
MS, Telecommunications
New Mexico State University 1994 — 1998
BS, Electrical Engineering Technology
A10 Networks June 2015 - Present
Avaya September 2010 - Present
Avaya October 2013 - June 2015
ShoreTel July 2009 - September 2010
Avaya December 2008 - June 2009
Avaya February 2007 - June 2009
One Communications 2006 - 2007
US Army 2003 - 2006
XO Communications 2002 - 2006
Qwest Communications 1999 - 2002
Skills
Channel Management, Sales Management, Unified Communications, Managed Services, VoIP, Solution Selling, Telephony, Channel, Telecommunications, Avaya, Direct Sales, Video Conferencing, MPLS, SIP, Call Centers, Channel Partners, IP, Professional Services, Sales Operations, Security, Selling, Strategy
Education
New York Institute of Technology-Old Westbury 1994 — 1998
BA, Communication Arts
Nassau Community College 1992 — 1994
AA, Communication Arts
Amazon February 2015 - Present
Michelin August 2014 - December 2014
Citi January 2014 - December 2014
Avaya May 2014 - August 2014
Daimler AG September 2013 - December 2013
The Moore School of Business July 2013 - August 2013
Avaya August 2009 - May 2012
Skills
Microsoft Excel, Data Analysis, VBA, Microsoft Office, SAP ERP, Project Management, SAS Enterprise Miner, Windows, Supply Chain Management, Logistics, Forecasting, Analysis, Operations Management, MS Excel Pivot Tables, Software Development, Software Documentation, XML, HTML, Microsoft Word, PowerPoint, C#, .NET, Outlook, C++, SQL, Business Intelligence, Six Sigma, Procurement, Process Improvement, Demand Planning, Inventory Management, Access, SAP, Revenue Management, Microsoft Project, SAS
Education
University of South Carolina - The Moore School of Business 2012 — 2014
IMBA, Global Supply Chain and Operations Management, 4.0
National Institute of Technology Warangal 2005 — 2009
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
Sprachinstitut Tuebingen
German Language
Avaya October 2012 - Present
Verizon Enterprise Solutions/Verizon Business January 2006 - September 2012
Bell Atlantic April 2002 - January 2006
Bell Atlantic Network Integration/Bell Atlantic Data Solutions Group January 2000 - April 2002
Bell Atlantic Large Business Services January 1993 - January 2000
New Jersey Bell January 1991 - January 1993
Bell Atlanticom Systems, Inc. May 1984 - January 1991
Skills
Solution Selling, Managed Services, Direct Sales, Salesforce.com, Selling, Telecommunications, Professional Services, Unified Communications, VoIP, Sales Management, Account Management, Data Center, Sales, New Business Development, MPLS, Contract Negotiation, Leadership, Telephony, Strategic Planning, Negotiation, Ethernet, Team Building, Strategic Partnerships, Sales Process, Team Leadership, Healthcare, IP, WAN, Avaya, Market Penetration, Key Account Management, Complex Sales, Managed Security..., Forecasting, Government, Integration, Leadership Development, RFP, Video Conferencing, Key Account Development, Channel, Sales Presentations, Marketing, Consultative Selling, Contract Negotiations, Cisco, Closing Deals, Call Center, Cloud Applications, Cloud-based
Education
Montclair State University
Bachelor of Science, Marketing and Management
Union High School
High School, Business Administration and Management, General
Verizon/ Bell Atlantic Training and Development
STEP CG February 2015 - Present
Avaya April 2004 - February 2015
Nortel Networks April 2004 - January 2010
Norstan Communications 2002 - 2004
E&H Integrated Systems 1999 - 2002
Skills
Unified Communications, Solution Selling, VoIP, Managed Services, Avaya, Wireless, Telecommunications, Channel, Direct Sales, Call Center, Video Conferencing, Cloud Computing, SaaS, Sales Management, Account Management, Networking, Enterprise Software, Management, Sales, Sales Operations, CRM
Education
Thomas More College 2007 — 2009
BA, Business Management
University of Kentucky 1997 — 1998
Morehead State University 1995 — 1996
Avaya January 2011 - Present
Skills
Leadership Development, Territory Development, Territory Management, Project Planning, Business Process..., Unified Communications, Problem Solving, Telephony, Wireless, Account Management, Salesforce.com, Networking, Managed Services, VoIP, Solution Selling, Management, Telecommunications
Education
Morgan State University
Bachelor’s Degree, Political Science and Government
CVS Health April 2015 - Present
Avaya April 2014 - April 2015
Xsell Resources November 2011 - March 2014
Merck October 2009 - July 2011
Merck & Co., Inc. May 2007 - October 2009
Merck & Co., Inc. September 2005 - April 2007
Merck & Co., Inc. February 2003 - August 2005
MCI WorldCom May 1999 - January 2003
Johnson & Johnson 1995 - 1996
Skills
Time Management, Vendor Management, Project Management, Business Analysis, SDLC, Program Management, Agile Methodologies, Management, Change Management, Quality Assurance, Business Process, Software Development, PMP, IT Management, Requirements Analysis, Strategy, IT Strategy, Project Planning, Software Project..., Analysis, Testing, Project Portfolio..., Scrum, Enterprise Software
Education
New Jersey Institute of Technology 2001 — 2006
MS, Computer Science
Rutgers University-New Brunswick 1995 — 2000
BA, Mathematics
Chung Tai 1987 — 1992
AAS, Dental Technology
STL Communications June 2009 - Present
Avaya November 2007 - June 2009
Siemens Communications July 2004 - November 2007
Siemens Communications, Inc. August 1999 - July 2004
Siemens Rolm Communications 1996 - 1998
Skills
Team Leadership, Sales Initiatives, Identifying New..., Customer Facing, Technology Planning, Contact Center Design, Strategic Planning, Healthcare IT, Visionary, Marketing Communications, Unified Messaging, Converged Networks, Call Routing, Wireless Voice, Voice Communications, Direct Sales, Major Accounts, Data Network, Media Gateways, Avaya, Polycom, Video Conferencing, Telecommunications, Telecommunications..., Telecommunications..., Telecom Sales, Increasing Revenues, WAN, Wireless Solutions, Executive Level..., Social Media, Network Design, Solution Selling, Software Sales, UC, Value-based Selling, Executive Level Selling, Customer Presentations, Consultative Selling, Complex Sales, Business Strategy, Organizational..., Small Business, New Business Generation, Sales Pipeline..., Unified Communications, VoIP, Call Center, IP, SIP
Education
Aruba Networks 2014 — 2014
Sales Specialist, Wireless Products
Spectralink 2014 — 2014
Sales Certification, DECT, WIFI, 900MHZ
Avaya University 2010 — 2014
Avaya Professional Design Specialist (APDS), Avaya UC, Contact Centers, IP Office, Data Networking, and Collaboration
Avaya University 2010 — 2014
Avaya Professional Sales Specialist (APSS), IP Office, Data Networking, Scopia Collaboration, UC
College of Lake County
AA, Business
National Louis University
BS, Business and Communications
Avaya February 2014 - Present
JSA Architects and Design Group June 2013 - November 2013
LearningRx June 2011 - May 2013
Skills
Unified Communications, Telecommunications, VoIP, Avaya Technologies, Avaya IP Telephony, Public Speaking, Training, Cloud Communications, Cloud Applications, Microsoft Office, Microsoft Excel, Report Writing, Project Management, Data Analysis, Customer Service, PowerPoint, Leadership, Leadership Development, Strategic Planning, Program Management, Project Planning, Microsoft Word, Research, Organizational..., Management, Team Leadership, Coaching, Teaching, Staff Development, Team Building, Process Scheduler, Project Coordination
Education
New Jersey Institute of Technology 2008 — 2012
Bachelor of Science (BS), Civil Engineering
AdvanTel Networks May 2014 - Present
Avaya October 2006 - May 2014
Avaya / Octel Communications April 1997 - October 2006
Skills
Telecommunications, VoIP, IP, SIP, Unified Communications, Wireless, Telephony, TCP/IP, Ethernet, Avaya, Linux
Education
Devry University 1994 — 1997
Bachelor of Science (BS), Telecommunications Engineering
Mt. San Antonio College 1991 — 1993
Jerry Donald October 2012 - Present
Avaya September 2010 - July 2012
Nortel Networks May 2004 - September 2010
Columbia Ultimate January 2003 - May 2004
Nortel Networks June 2002 - September 2002
Columbia Ultimate February 2002 - June 2002
Nortel November 1999 - June 2001
Nortel November 1996 - November 1999
Nortel Networks October 1995 - September 1996
Tandem Telecom February 1994 - October 1995
Skills
Technical Writing, Web Applications, Agile Methodologies, Unix, Telecommunications, Testing, Requirements Analysis, Editing, Transcription, Online Help Development, SDLC, Software Documentation, Technical Documentation
Education
New College of California
Bachelor of Arts (B.A.), Creative Writing
Carousel Industries May 2014 - Present
Avaya August 2011 - May 2014
Avaya Inc March 2006 - August 2011
Avaya Inc. October 1998 - March 2006
Lucent Technologies April 1997 - October 1998
Microworld Computers July 1995 - April 1997
United States Army July 1986 - July 1995
Skills
Avaya, SIP, VoIP, Video Conferencing, Unified Communications, Telephony, Integration, Telecommunications, Voice Mail, IP, Unix, Networking, Network Security, Technical Support, LAN-WAN, TCP/IP, Unified Messaging, Security, Professional Services, Linux, Modular Messaging, CTI, IVR, Avaya Aura, WAN, Network Design, Contact Centers, Switches, Wireless, Network Architecture, Routers, Messaging, H.323, Avaya Technologies
Education
Regis University 2000 — 2008
B.S, Computer Networking - Information Assurance
New Mexico State University 1993 — 1995
Ascend Learning January 2012 - March 2014
Stream Global Services 2009 - 2011
Avaya 2008 - 2009
Convergys 2004 - 2008
United Health Group 2001 - 2004
Telespectrum Worldwide 1998 - 2001
Skills
Competitive Analysis, IT Outsourcing, Mergers, Talent Management, Strategic Planning, Vendor Management, Process Improvement, Cross-functional Team..., Business Strategy, Strategy, Management, Mergers & Acquisitions, Change Management, Large Scale Operations, Budgets, CRM, Operations Management, SaaS, IT Operations, IT Strategy, Leadership, Enterprise Software, Entrepreneurship, Business Process, Executive Management, Call Centers, Human Resources, Business Process..., Start-ups, P&L Management, Program Management, Leadership Development, Management Consulting, Outsourcing, Sales, Product Management, Cloud Computing, Strategic Partnerships, Business Analysis, Business Intelligence, Team Building, Team Leadership, Integration, Business Development, Information Technology, Telecommunications
Education
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 2001 — 2002
MS
Moravian College 1986 — 1989
BA
CBA, Syracuse 1980 — 1986
HS
Rovephi April 2012 - Present
Stefanini US November 2012 - March 2013
Public Broadcasting Service May 2012 - October 2012
PTFS/Liblime January 2011 - March 2012
Moffitt Cancer Center January 2010 - June 2010
Productionhub.com 2009 - 2009
Avaya January 2001 - July 2006
Lucent Technologies Bell Labs 1995 - 2000
AT&T October 1992 - June 1995
Skills
SQL, Linux, HTML, XML, MySQL, Perl, Project Management, Microsoft SQL Server, Windows, Agile Methodologies, Intellectual Property, Software Development
Education
University of Florida - Fredric G. Levin College of Law 2006 — 2009
J.D., Intellectual Property, Trusts and Estates, Juvenile
University of Maryland College Park 1975 — 1980
Ph. D., Cognitive Psychology
New College of Florida 1972 — 1975
B.A., Experimental Psychology
Gethesemane Elementary, Chalmette, LA 1962 — 1967
Cablevision September 2010 - Present
Rant N Rave Entertainment June 1985 - Present
Avaya October 1999 - March 2010
Nortel Networks/Periphonics December 1996 - October 1999
Periphonics June 1996 - December 1996
IBM April 1994 - September 1996
Skills
Java, FrontPage, Solaris, Unix, Hardware, Linux, Servers, Red Hat Linux, VXML, Cisco Technologies, Troubleshooting, Operating Systems, IVR, Computer Hardware, Databases, IIS, Call Centers, Avaya, Apache, Integration, Networking, SIP, Switches, Technical Support, Avaya Technologies, Perl, Shell Scripting, System Administration, TCP/IP, Telecommunications, Telephony, Testing, VoIP, Windows, Wireless
Education
New York Institute of Technology 1989 — 1994
Bachelors, Electonics Technology
Suffolk County Community College 1989 — 1991
Associates in Electronics, electronics technology
Johnson & Johnson June 2011 - Present
Polo Ralph Lauren February 2010 - June 2011
Johnson & Johnson June 2007 - February 2010
Global Pharmaceutical Supply Group (J&J) June 2006 - June 2007
Johnson & Johnson Pharmaceutical Services, LLC February 2004 - June 2006
Ortho-McNeil Pharmaceutical October 2001 - February 2004
Avaya 2000 - 2001
Ingersol Dresser Pump 1999 - 2000
Skills
Strategy, Workforce Planning, Onboarding, Employee Engagement, Talent Acquisition, Performance Management, HRIS, Management Development, HR Policies, Human Resources, HR Consulting, Change Management, Recruiting, 360 Feedback, Career Development, Executive Development, Compensation & Benefit, Coaching, Strategic Planning, Strategic Partnerships, Talent Management, Leadership, Personnel Management, Culture Change, HR Transformation, Executive Coaching, Employee Training
Education
Rochester Institute of Technology 1991 — 1992
MS, CHRD
Moravian College 1980 — 1984
BA, Political Science/ History
Private Firm (IT) May 2015 - Present
BT Global Services December 2011 - February 2015
Morgan Stanley August 2005 - December 2011
Avaya 1999 - 2005
American International Group 1996 - 1999
Allied Signal 1988 - 1996
Skills
Java, C++, Distributed Systems, Python, Integration, Linux, C, Business Analysis, Telephony, Software Engineering, Programming, JavaScript, Agile Methodologies, Object Oriented Design, Scrum, SQL, REST, Visual C++, Visual C#, Fault Tolerant Systems, JAX-WS, Arduino, ActiveMQ, .NET, Relational Data Modeling, Telephony Systems, JAX-RS, WebSockets, Technical Writing, Business Communications, Ada programming, Databases, Go
Education
Montclair State University 1983 — 1987
BA, Economics
Cisco August 2014 - Present
Avaya January 2011 - September 2014
Verizon Business August 2008 - January 2011
Verizon Business December 2004 - July 2008
Level 3 October 2003 - December 2004
CentrePath October 2000 - October 2003
Skills
Sales, Managed Services, Unified Communications, Telecommunications, Solution Selling, VoIP, Cloud Computing, Professional Services, MPLS, IP, Wireless, SaaS
Education
Montclair State University
Bachelor, Business Administration; management and marketing
Nuance Communications May 2010 - Present
Marlene Weinstein Photoworks 1995 - Present
Avaya December 2009 - April 2010
Nortel 2004 - December 2009
Nortel 2000 - 2009
Periphonics October 1996 - 2000
Telephonics 1990 - 1996
Skills
User Interface Design, Usability Design and..., Performance Tuning, Text to Speech, Agile, Voice Coaching, Requirements Analysis, Customer Experience, Interactive Voice..., Software Project..., Speech Recognition, Grammar Development, IVR, Testing, User Experience, Agile Methodologies, Text-to-Speech, SDLC, CTI, Software Development, Integration, Pre-sales, Requirements Gathering, System Deployment, User-centered Design, Human Computer..., Software Design, User Interface, Usability, Usability Testing, SQL, Telecommunications, XML, Mobile Applications, CRM, Mobile Devices
Education
New York Institute of Technology-Old Westbury
MS
Polytechnic University
MS
State University of New York at Stony Brook
B.S.
Walmart July 2014 - Present
Slammin Solutions, LLC 2010 - 2014
Platinum Communications 2008 - 2009
Avaya 2007 - 2008
Avaya July 2005 - April 2007
Avaya 2003 - 2005
Avaya 2002 - 2003
Avaya 2000 - 2002
Avaya 1988 - 2000
Skills
New Business Development, Customer Satisfaction, Marketing, Telecommunications, Call Center, Sales, Sales Management, Strategic Planning, VoIP, Account Management, Team Building, Customer Service, Business Development, Coaching, Marketing Strategy, Call Centers, Process Improvement, Project Management, Management, Leadership, Cross-functional Team..., Entrepreneurship, Program Management, Business Planning, Business Process..., Sales Operations, Strategy, Training
Education
Morgan State University
MBA, Finance
Morgan State University
Masters of Business Administration, MBA FinanceBachelor of Science, BS, Accounting
Verizon June 2012 - Present
Avaya January 2011 - July 2012
Avaya February 2006 - January 2011
Cendant September 2001 - February 2006
Suburban Propane 1998 - 2001
The Walt Disney Company 1991 - 1991
Skills
Financial Reporting, Hyperion, Budgeting, Mergers, Accounting, SOX, Forecasting, Analysis, P&L, Financial Analysis, Essbase, Financial Modeling, Financial Management, Variance Analysis, Metrics, Capital Budgeting, Financial Planning, Internal Audit, Sarbanes-Oxley Act, Hyperion Enterprise, Management, Business Process, Auditing, Income Statement, Cross-functional Team..., Mergers & Acquisitions, Managerial Finance, Business Process..., Internal Controls, Strategic Financial...
Education
Montclair State University 1988 — 1993
MBA, Finance
Avaya February 2012 - Present
JDS Uniphase February 2011 - February 2012
Cisco Systems, Inc. July 2010 - February 2011
Monolithic Power Systems, Inc. (MPS) December 2008 - June 2010
ITRI International January 2006 - April 2008
Nova Financial Services March 2001 - December 2005
eCommUSA August 2000 - March 2001
Amdahl December 1996 - August 1998
Adaptec November 1995 - November 1996
Amdahl July 1987 - November 1995
Skills
Cross-functional Team..., Marketing, Corporate Communications, Telecommunications, Vendor Management, Project Management, Product Management, Business Development, Outlook, Leadership, Cloud Computing, Program Management, Strategy, Start-ups, Product Marketing, Contract Negotiation, Budgets, Strategic Planning, Management, Administrative..., Process Improvement, Team Building, Salesforce.com, Competitive Analysis, Strategic Partnerships, SaaS, CRM, Executive Management, Mergers & Acquisitions
Education
University of Southern California 1981 — 1982
Master of Science, Computer Engineering
National Chengchi University 1977 — 1981
Bachelor of Arts, Public Administration
Taipei First Girls High School 1975 — 1977
Da Hwa Elementary and Junior High School
Google 2014 - Present
Google January 2013 - November 2014
Google March 2007 - February 2013
Avaya April 2003 - March 2007
Qwest 2000 - 2004
Booz Allen Hamilton 1998 - 2000
Centerline Software, Inc. February 1991 - June 1996
Encore 1988 - 1991
Skills
Product Management, Business Development, Cloud Computing, Go-to-market Strategy, SaaS, Enterprise Software, Business Alliances, Analytics, Strategic Partnerships, Competitive Analysis, Product Marketing, Program Management, Software Development, Professional Services, Management, Integration, CRM, E-commerce, Cross-functional Team..., Mobile Applications, Wireless
Education
University of Pennsylvania - The Wharton School 1996 — 1998
MBA
The University of Texas at Austin
Master’s Degree
National Institute of Technology Tiruchirappalli
Bachelor’s Degree
Vidya Mandir
Avaya January 2012 - Present
Intrado Inc September 2008 - January 2012
Intrado March 2007 - September 2008
Level (3) Communications July 2005 - May 2007
Vonage January 2005 - June 2005
Vonage January 2004 - December 2004
Skills
Telecommunications, SIP, RTP, H.323, VoIP, PSTN, TCP/IP, UDP, SS7, Red Hat Linux, Linux, Unix, Windows, Scripting, Wireshark, Performance Testing, Load Testing, Interoperability, Avaya Aura, Avaya Site..., Avaya IP Telephony, Avaya AES, Avaya CMS, Avaya Communication..., Avaya Session Manager, Avaya System Manager, E-911, Testing Tools, Avaya, SDP, Unix Shell Scripting, Empirix Test Tools, RTCP, CTI, SIP-T, SIP-I, Tcpdump, Weblogic, IIS, Tomcat, Apache, Quality Center, SIPP, F5 BigIP, C, AudioCodes MP 1xx, Avaya Voice Portal, Empirix Hammer, Agile Methodologies, Testing
Education
New Jersey Institute of Technology 2000 — 2005
Bachelor of Science, Computer Engineering
Delphi Technology March 2014 - Present
Freelancers Union December 2012 - February 2014
Dow Jones December 2011 - November 2012
AT&T June 2009 - December 2011
Elanti Systems July 2008 - April 2009
Avaya January 2007 - June 2008
Cisco Systems Inc. January 2002 - January 2007
Dynamicsoft 2002 - 2004
Chase 2001 - 2002
Telcordia Technologies 2000 - 2001
Skills
Mule ESB, Java, Java Enterprise Edition, Unix, XML, Software Development, Perl, Linux, Subversion, Solaris, VoIP, Eclipse, Apache, Software Engineering, SIP, Servlets, JDBC, MySQL, Oracle, RAD, Unix Shell Scripting, JavaScript, Tomcat, Integration, Distributed Systems, Databases, ClearCase, C++, SQL, Java software..., Multithreading, J2EE Application..., Design Patterns, Web Services, Websphere, J2EE, IntelliJ IDEA, CVS, HTML, Online Publishing, Expect, TCL, Yii PHP Framework, PHP Applications, Shell Scripting, Agile Methodologies
Education
New Jersey Institute of Technology 1992 — 1994
MS, Computer Sciences, 3.74
National Institute of Technology Tiruchirappalli 1985 — 1989
B.S, Production
RSK Higher Secondary School 1970 — 1983
Higher Secondary
E-MetroTel October 2011 - Present
Avaya December 2009 - September 2011
University of Dallas January 2003 - January 2010
Nortel Networks May 2000 - December 2009
Nortel 1997 - December 2009
Nortel Networks July 1998 - May 2000
Nortel Networks July 1996 - July 1998
Datotek / ATT 1985 - 1995
Colombian Navy 1965 - 1981
Skills
Business Statistics, Financial Modeling, Pricing Strategy, Marketing, Telecommunications, Competitive Analysis, Cross-functional Team..., Product Marketing, Go-to-market Strategy, Process Improvement, Program Management, Channel
Education
The University of Dallas 2000 — 2003
MBA, ECommerce
The University of Dallas 2000 — 2002
MBA, EBusiness
University of Dallas 2000 — 2002
Master of Business Administration, E, Commerce
Colombian Naval Academy 1976 — 1977
Bachelor of Science, Naval Engineering
Naval Postgraduate School 1970 — 1972
BS, Electrical Engineering
U.S. Naval Postgraduate School 1970 — 1972
Bachelor of Science, Electrical Engineering
Leprino Foods 2008 - Present
Deloitte Consulting May 2008 - October 2008
Avaya October 2007 - April 2008
Infosys Tech. Ltd. 2005 - 2005
Infosys Technologies 2005 - 2005
Patni Computer Systems Ltd 2001 - 2003
Skills
Materials Management, Warehouse Management, SAP R/3, Change Management, Supply Chain Management, ERP, Project Management, Operations Management, Inventory Management, Sales Order Processing, SAP ERP, SAP Logistics Execution, ITIL, IT Management, SAP Implementation, SAP MM, SAP SD, APICS CSCP, PMP, Hands-on Training, System Testing, SAP Application support, SAP Warehouse Management, Logistics
Education
National Institute of Industrial Engineering 2003 — 2005
Master of Business Administration (M.B.A.), IT and Logistics Execution
Thapar Institute of Engineering and Technology 1997 — 2001
B.E., Chemical
Avaya December 2009 - Present
Nortel November 1997 - Present
In-Touch Mgmt Systems November 1994 - November 1997
Grumman Data Systems February 1988 - October 1994
Skills
IVR, Telecommunications, Technical Support, CTI, Avaya, SIP, Troubleshooting, Software Installation, CRM, TCP/IP, LAN-WAN, IP, VoIP, Telephony, Managed Services, Call Centers, Switches, Wireless, Unified Communications, ISDN, Call Center, Unix, ACD, Genesys, Avaya Technologies, Solaris, Routing, Technical Training, SS7, Cisco Technologies, TDM, Integration, Pre-sales, WAN
Education
New York Institute of Technology 1985 — 1988
IBM August 2001 - Present
Avaya December 2000 - July 2001
Skills
Enterprise Architecture, ERP, Business Intelligence, Business Analysis, IT Strategy, Integration, SAP Implementation, Solution Architecture, Requirements Analysis
Education
New Jersey Institute of Technology 1989 — 1991
Master's, Computer & Information Science
University College of Engg, Burla 1985 — 1989
Bachelor of Science (B.S.), Mechanical Engineering
Stewart School, Cuttack 1972 — 1982
I.C.S.E.
inContact 2014 - Present
Avaya 2012 - 2014
Avaya June 2011 - August 2012
Avaya January 2007 - June 2011
Telcordia Technologies 2000 - 2007
Skills
Avaya, Unified Communications, Telecommunications, Alliances, Channel, VoIP, Call Center, Strategy Development, Go-to-market Strategy, Vertical Marketing, New Business Development, Global Business..., Enterprise Collaboration, Enterprise Mobility, Direct Sales, Strategic Partnerships, Consultative Selling, Client Relationship..., Partner Development, Contact Centre, Contact Center Design, Multimedia, Social Media, Contact Centers, Product Management, Business Alliances, Agile Methodologies, Partner Management, Product Lifecycle..., Product Development, Selling, CRM, Strategy, Call Centers, Telephony, Managed Services, Solution Selling, SIP, IVR, Business Development, CTI, Competitive Analysis, Wireless, Professional Services, Channel Partners, Analytics, Pre-sales, IP, Unified Messaging, SaaS
Education
New Jersey Institute of Technology 2001 — 2006
MBA, Management of Technology and MIS
North Carolina State University 1986 — 1990
BA, Business Management and Finance
Gill St. Bernards School 1984 — 1986
QUAGGA - A division of PAETEC May 2007 - Present
Cross Telecom 2004 - 2007
Avaya 2002 - 2004
Expanets 2000 - 2003
AT&T 1994 - 2000
Education
Mt. San Antonio College 1969 — 1970
Glen A. Wilson High School 1964 — 1969
Avaya Cyber Security Research EngineerLGS InnovationsAugust 2013 - Present
Avaya August 1980 - July 2013
Skills
TCP/IP, IP, Embedded Systems, H.323, SIP, Avaya, ISDN, VoIP, Telecommunications, SNMP, Telephony, Unified Communications, Unix, C++, Ethernet, Embedded Software, VxWorks, Audio Codecs, Wireless, Switches, Integration, Linux, Programming, Mobile Devices, Embedded C++
Education
New Jersey Institute of Technology 1974 — 1980
Avaya November 2000 - Present
AT&T April 1998 - November 2000
Hadax Inc (Now ADC) January 1997 - April 1998
Skills
VoIP, Juniper, TCP/IP, IP, PBX, H.323, SIP, SIP Trunking, Telephony, IP Networking, Telecommunications, TDM, SDH, Lucent, ATM, Avaya, Cisco, Wireless, LAN/WAN, Unified Communications, Call Center, MPLS, VPN, Switches, IP Phones, Routing, ISDN, Avaya PBX, Troubleshooting, Network Design, Network Architecture, Integration, Routers, Ethernet, Windows, QoS, RTP, IVR, CTI, Cisco Technologies
Education
New Jersey Institute of Technology 1998 — 2002
MS, Computer Science
New Jersey Institute of Technology 1992 — 1997
BS, Computer Engineering
Western Union February 2013 - Present
Avaya September 2004 - February 2013
Expanets, Inc. 2002 - 2004
Corporate Express 2001 - 2002
RELERA 2000 - 2001
Xpedior 1999 - 2000
HNC Software 1995 - 1999
BTG 1993 - 1995
Omnigon 1992 - 1993
General Dynamics 1989 - 1992
Skills
Salesforce.com..., Integration, Cloud Computing, Software Development, Salesforce.com, Data Warehousing, Start-ups, CRM, Solution Architecture, SOA, Enterprise Architecture, Agile Methodologies, Weblogic, Java Enterprise Edition, Unix, Requirements Analysis, Web Services, SDLC, Scrum, IT Strategy, Security Clearance, Software Project..., SaaS, Business Intelligence, PMP, Databases
Education
San Diego State University-California State University 1993 — 1997
MBA, Finance
University of Arizona 1987 — 1989
MS, Systems Engineering
Nebraska Wesleyan University 1983 — 1987
BS, Math and Physics
Avaya January 2015 - Present
Avaya October 2010 - January 2015
Avaya December 2009 - October 2010
Nortel October 2006 - December 2009
Nortel June 2003 - October 2006
Nortel April 2000 - June 2003
Quebecor World November 1996 - April 2000
Humana September 1995 - November 1996
Clark Regional Medical Center January 1995 - September 1995
St. Elizabeth Medical Center April 1991 - December 1994
Skills
Network Design, Network Security, Wireless Networking, Technical Sales..., Network Architecture, Network Engineering, Strategic Consulting, Salesforce.com, Sales, Telecommunications, Networking, Selling, IP, Avaya, Virtualization, VoIP, Telephony, Consulting, Unified Communications, CRM, Solution Selling, Wireless, Sales Engineering, MPLS, Cloud Computing, Managed Services, SIP, Account Management, Channel Partners, Ethernet, Go-to-market Strategy, Data Center, Professional Services, Business Development, SaaS
Education
Morehead State University 1983 — 1987
Avaya
Education
Moscow Power Engineering Institute (Technical University) 1976 — 1982
Bank of America February 2015 - Present
Avaya August 2006 - February 2015
Morgan Stanley September 2004 - August 2006
AT&T, Middletown, NJ March 1999 - May 2003
Bank of China July 1994 - January 1997
Skills
CISSP, CCNP, CCSE, CCIE-R&S Written, CCSA SIP
Education
NJIT 1997 — 1998
Master's Degree, Computer Science, 3.78
Zhejiang University of Technology 1990 — 1994
Bachelor's Degree, Computer Science
CommScope August 2011 - Present
CommScope January 2010 - July 2011
CommScope January 2006 - March 2010
Avaya August 2002 - December 2005
Lucent Technologies July 1998 - July 2002
Skills
BICSI, CCNA, Fiber Optics, Cabling, Data Center, Optical Fiber, Telecommunications, Wireless, VoIP, Solution Selling, Managed Services, Network Design, Unified Communications, IP, Avaya, Ethernet, Channel, Direct Sales, Telephony, Network Architecture, Go-to-market Strategy, Integration, LAN-WAN, WAN, Wireless Networking, Sales Engineering, Co-location, Sales Operations, Enterprise Software, Infrastructure, Strategy, Management, Broadband, MPLS, Professional Services, Cisco Technologies
Education
Naval War College 1987 — 1988
M.A., National Security & Strategic Studies
University of Illinois at Urbana-Champaign 1985 — 1987
M.A.P.A, Public Administration
Avaya January 1997 - Present
US West (Qwest) November 1993 - January 1997
Bellcore (Telcordia Technologies) October 1989 - November 1993
Robinson & Associates Inc June 1989 - October 1989
Vikonics August 1988 - June 1989
Skills
Telecommunications, Unix, Avaya, TCP/IP, VoIP, SIP, ClearCase, Unified Communications, IP, Solaris, Linux, Telephony, H.323, Wireless, Java, C, C++, Call Centers, Tomcat, Agile Methodologies, Integration
Education
New Jersey Institute of Technology 1986 — 1988
Master of Science (MS)
National Taiwan University
The Vitamin Shoppe November 2010 - Present
The Children's Place 2008 - 2010
Avaya 2002 - 2008
Matrix/Vista 1997 - 2002
Toys R Us 1992 - 1997
Skills
Avaya, IP, TCP/IP, Cisco Technologies, Data Center, Troubleshooting, LAN-WAN, Unified Communications, Virtualization, Cloud Computing, VMware, Active Directory
Education
Montclair State University 2005 — 2008
EMC (contractor via Experis) April 2014 - Present
Avaya December 2010 - January 2014
Hitachi GST January 2003 - December 2010
IBM 2001 - 2003
IBM 1992 - 2001
Skills
Hard Drives, Product Management, Cross-functional Team..., Product Lifecycle..., Supply Chain Management, Storage, Channel, Forecasting, Go-to-market Strategy, Management, Procurement, Channel Partners, Business Development, Vendor Management, Strategy, Program Management, Pricing, Product Marketing, Sales Operations, Demand Planning, Competitive Analysis, Process Improvement, Outsourcing, Supply Chain, Integration, Inventory Management
Education
National University 1990 — 1992
Bachelor's degree, Business Administration and Management, General
Wake Technical Community College
Microsoft April 2015 - Present
Oracle September 2011 - April 2015
Avaya November 2002 - September 2011
Tobin & Associates 2001 - 2002
Viador 2000 - 2001
Aerotek 1997 - 2000
Nazareth College 1995 - 1997
Hartwick College 1994 - 1995
Skills
Solution Selling, Unified Communications, Channel, Account Management, VoIP, SaaS, Direct Sales, Cloud Computing, Channel Partners, Salesforce.com, Sales Process, Professional Services, Selling, SIP, Leadership, CRM, Sales
Education
Nazareth College 1990 — 1994
BS, Business Administration
Verizon May 2013 - Present
CFO Strategic Partners November 2011 - March 2013
Scholastic Book Fairs October 2007 - December 2011
Johnson & Johnson January 2005 - September 2007
Avaya July 2004 - January 2005
Colgate Palmolive March 2004 - July 2004
Skills
Human Resources, College Recruiting, Employee Training, Talent Acquisition, Sourcing, Recruiting, Interviews, Applicant Tracking..., Performance Management, Talent Management, HRIS, Strategy, Training, Organizational..., Employee Engagement, Onboarding, Employee Relations, Management, Deferred Compensation, Strategic Partnerships
Education
Montclair State University
Bachelor's degree, Sociology
Edwards Lifesciences September 2014 - Present
Abbott Medical Optics June 2011 - September 2014
Tachus Technologies Inc. April 2009 - July 2011
Avaya July 2007 - April 2009
Alcatel Lucent January 2006 - April 2008
Power Dynamics May 2001 - December 2005
Avaya January 2000 - April 2001
Symbol Technologies (Motorola) September 1995 - December 2000
Skills
Project Planning, New Business Development, Start-ups, Team Building, Logistics, Change Management, ERP, Pricing, Strategy, Contract Management, Inventory Management, Restricted Substances..., Networking, Strategic Planning, Engineering, Engineering Management, Vendor Management, Supply Management, Quality Management, Entrepreneurship, Management, Strategic Sourcing, Product Stewardship, RoHS, REACH Compliance, Conflict Minerals
Education
New York Institute of Technology 1994 — 1996
MSc, Electrical Engineering
New York Institute of Technology 1989 — 1993
Bsc, Electrical Engineering
CCC Technologies October 2013 - January 2015
Banin Communication February 2009 - September 2013
Avaya 2006 - 2009
Avaya 2001 - 2006
Avaya 1999 - 2001
Lucent 1995 - 1999
Skills
Telecommunications, VoIP, Managed Services, Unified Communications, Call Centers, Management, Telephony, Vendor Management, Wireless, Leadership, Teamwork, Customer Satisfaction, Avaya, Direct Sales, Professional Services, Call Center, Entrepreneurship, IP, ACD, Analysis, Project Management, Business Development, Channel Partners, Contact Centers, Sales Operations, Account Management, Data Center, Data Analysis, Cross-functional Team..., Finance, Product Management, Sales Process, Policy, CRM, SaaS, Enterprise Software, WAN, Team Leadership, Service Delivery, Avaya Technologies
Education
Moraine Valley Community College 1985 — 1995
Associate of Arts and Sciences (A.A.S.), Computer Science
Moraine Valley Community College 1990 — 1992
Associate in Science, Business
Skjei Telecom February 2008 - Present
Frequentis USA April 2007 - October 2007
Avaya October 2006 - April 2007
RDR, Inc. April 2005 - October 2006
Loral Skynet May 1998 - October 2004
SESI, Inc. February 1997 - May 1998
Skills
TCP/IP, IP, VoIP, Switches, Telecommunications, Integration, SIP, Routers, Ethernet, Systems Engineering, OSPF, SNMP, Satellite Communications, Frame Relay, ATM networks, RIP, H.323, Networking, Cisco Routers, Testing, IPTV, Satellite, Broadband, RF, Network Design, Wireless, VSAT, Network Engineering
Education
Moscow Technical University of Communications and Informatics (MTUCI) 1975 — 1980
Master of Science (MS), Radio, Television, and Digital Communications
Nuance Viecore-FSD February 2009 - Present
L-3 Communications 2008 - Present
L-3 Communications April 2008 - February 2009
L-3 Communications C2S2 April 2008 - February 2009
Avaya 1998 - 2008
Lucent Technologies 1998 - 2000
IBM 1982 - 1998
Skills
Software Engineering, Scrum, Unix, Eclipse, Integration, Windows, Linux, Software Development, Agile Methodologies, Systems Engineering, Java, XML, TCP/IP, Perl, C++, SQL
Education
University of Wisconsin-Madison 1978 — 1979
M.S., Computer Sciences
University of Wisconsin-Madison 1976 — 1977
M.A., Agricultural Economics
National Taiwan University
B.S., Agricultural Economics
Avaya March 2012 - Present
Avaya February 2005 - February 2012
Avaya March 1998 - January 2005
AT&T August 1995 - February 1998
Skills
Unified Communications, VoIP, Avaya, IP, SIP, Call Centers, Contact Center as a..., Unified Communications..., Avaya Aura, Collaboration..., ISDN, H.323, Telephony
Education
National University of Singapore 2005 — 2008
Master of Technology (MTech), Knowledge Engineering
Nanyang Technological University 1991 — 1995
Bachelor of Engineering (B.Eng.), Electrical and Electronics Engineering
at&t Inc June 2008 - Present
Avaya 1998 - 2008
AT&T May 1997 - March 1998
Education
New Jersey Institute of Technology 1994 — 1995
Ph.D. studies, Electrical Engineering
New Jersey Institute of Technology 1991 — 1993
Master, Electrical Engineering
National Taiwan University of Science and Technology 1981 — 1984
Bachelor, Electrical Engineering
Avaya October 2010 - Present
IBM September 2009 - September 2010
IBM Global Services July 2008 - April 2009
IBM Global Services 2003 - 2008
IBM Global Business Services 2000 - 2003
Associate Project Manager 1997 - 2000
Maidenform 1985 - 1997
Skills
PMP, Cross-functional Team..., PMO, Business Process, Change Management, Management, SAP, Process Improvement, Process Engineering, Software Development, Integration, Program Management, Telecommunications, Team Leadership, Strategy, Security, Resource Management, Risk Management, Vendor Management, IT Strategy, Project Portfolio..., Leadership, SDLC, IT Management, Outsourcing
Education
New Jersey City University
BS, Business Administration
Avaya Senior Manager - Vendor Management OfficeAvayaMay 2006 - Present
Avaya May 1998 - April 2006
AT&T March 1997 - April 1998
AT&T April 1996 - February 1997
AT&T February 1995 - March 1996
AT&T June 1985 - January 1995
Skills
Project Management –..., Law – Attorney at Law..., Strategic Planning /..., Third Party Vendor..., Contract Negotiation, Department Budgeting, Capital Budgeting, Enterprise Risk..., Quality Management, Coaching / Mentoring, Communications, Change Management, Conflict Management
Education
University of Phoenix 2002 — 2006
MBA, Concentration in eCommerce
Seton Hall University 1989 — 1993
JD, Law
New Jersey Institute of Technology 1985 — 1989
MS, Computer Science
New Jersey Institute of Technology 1980 — 1985
BS, Mechanical Engineering
AXA Assistance May 2013 - Present
Xerox/Charter Global June 2012 - May 2013
Hewlett-Packard 2006 - May 2012
Avaya 1998 - 2005
Network Systems January 1997 - January 1998
AT&T 1995 - 1998
Network Systems 1996 - 1997
Skills
Unix Administration, Telecommunication..., Call Center, Avaya, Operating Systems, VoIP, Telecommunications, Switches, TCP/IP, Troubleshooting, LAN-WAN, Routers, Vendor Management, System Administration, Network Administration, Unix, Avaya Technologies, Servers, Technical Support, Call Centers, Testing, Cisco Technologies, Hardware
Education
Northwestern University 1996 — 1998
Computer Information Systems
Moraine Valley Community College 1981 — 1988
Associates, Computer Information Systems
Memorial School, Central Jr High, and TPHS
AIG February 2013 - Present
inVentiv Health June 2011 - December 2012
Avaya February 2008 - June 2011
Avaya February 2005 - February 2008
Lucent Technologies July 1998 - January 2005
AT&T Credit Corporation 1986 - 1989
Skills
P2P Operations and..., eSourcing, T&E Operations and..., Spend Analysis, Finance / Accounting &..., System / Business..., Mergers & Acquisitions..., Post Acquisition..., Relationship Management..., Policy Creation and..., Off Shoring & Out..., Corporate Card..., Project Management, System Reengineering, Business Planning, ERP Implementations, Telecommunications, Acquisition Integration, Process Improvement, Cross-functional Team..., Change Management, Vendor Management, Sarbanes-Oxley Act, Re-engineering, Business Analysis, Outsourcing, Management, Business Process, Integration, SAP, PMP, Leadership, Contract Negotiation, Strategy, Sourcing, Procurement, Program Management, Mergers & Acquisitions, IT Strategy, Business Process..., ERP
Education
Montclair State University 1979 — 1983
BS, Business Administration / Finance
Avaya October 2000 - Present
Skills
IP, Intellectual Property, Copyright Law, Patents, Trade Secrets, Telecommunications, Negotiation, Corporate Law, Software Licensing, Trademarks, VoIP, Due Diligence, Licensing, Litigation, Joint Ventures, Outsourcing, Mergers & Acquisitions, Contract Negotiation, Procurement, Product Management, Patent Prosecution, Integration, Privacy Law, Corporate Governance, Patent Litigation
Education
The George Washington University Law School 1993 — 1996
J.D.
The Johns Hopkins University
M.S., Electrical Engineering, Specialty in Telecommunications
New Jersey Institute of Technology
M.S., Electrical Engineering
New Jersey Institute of Technology
B.S., Electrical Engineering
Avaya April 2011 - 2012
Avaya August 2009 - April 2011
Motorola 2008 - 2008
Education
University of Southern California 2007 — 2009
M.S, Computer Science
National Institute of Technology Karnataka
Keane Systems EngineerSAIC2003 - 2005
Techforce 2002 - 2003
Avaya 2001 - 2002
Lucent Technologies 2000 - 2002
Education
Mott Community College 1988 — 1992
Carman-Ainsworth 1984 — 1988
AutoTrader.com July 2007 - Present
Georgia Pacific June 2006 - July 2007
Avaya June 2004 - May 2006
Education
Morehouse College 2000 — 2004
B.S., Computer Science
CSC - Computer Sciences Corporation August 2012 - Present
Kforce Technology Staffing May 2010 - August 2012
NJIT Graduate Program September 2007 - December 2009
IBM March 2006 - September 2007
Avaya May 2003 - August 2003
Lucent Technologies 2000 - 2000
Skills
Spring, XML, Web Services, SQL, Java, JavaScript, UML
Education
New Jersey Institute of Technology 2007 — 2009
Master's of Science, Computer Science
New Jersey Institute of Technology 2001 — 2005
Bachelor's in Science, Computer Science
Miami-Dade County September 2008 - Present
Avaya October 2000 - July 2001
Lucent Technologies January 1999 - October 2000
Lucent Technologies July 1998 - January 1999
AT&T September 1991 - June 1998
Education
Montclair State University 1973 — 1978
MA, Educational Psychology
Seton Hall University 1969 — 1973
BA, Psychology, Spanish
Genentech August 2012 - Present
Playdom March 2011 - July 2012
Wells Fargo March 2010 - March 2011
Yamaha October 2007 - February 2010
AMGEN April 2004 - June 2007
Kraft Foods June 2002 - February 2004
IBM April 2000 - May 2001
AT&T April 1999 - March 2000
Avaya May 1998 - March 1999
Interpool July 1997 - December 1997
Skills
Python, Java, Business Intelligence, Data Warehousing, Unix, Oracle/MySQL, PL/SQL, Informatica, Unix Shell Scripting, C++, C, Vertica, ETL, Database Design
Education
New Jersey Institute of Technology 1996 — 1998
MS, COMPUTER SCIENCE
Osmania University 1992 — 1996
BE, Electronics & Communication Engineering
CTI January 2005 - Present
Avaya 2000 - December 2004
OCTEL 1989 - 2001
Lucent Technologies (Octel Messaging Div.) 1997 - 2000
Skills
Unified Communications, Avaya, Telephony, VoIP, Telecommunications, SIP, IP, Selling, Call Centers, Solution Selling, Cisco Technologies, Wireless, SaaS, Enterprise Software, MPLS, Video Conferencing, SIP Trunking, WAN, Managed Services, IVR, Cloud Computing, Contact Centers, Pre-sales, Data Center, H.323, Switches, Network Design, Cabling, Ethernet, TCP/IP, Networking, LAN-WAN, Unified Messaging, ACD, Voice Mail, T1, Co-location, Go-to-market Strategy, Service Delivery, Avaya Technologies
Education
Montclair State University
BA
NYU
Avaya 2000 - 2002
Lucent Technologies 1998 - 2000
AT&T 1988 - 1998
Education
New Mexico State University 1983 — 1987
BS, Computer Science
Advocate Health Care May 2010 - Present
Avaya January 2006 - September 2008
ABN AMRO 1994 - 2005
LaSalle Bank / Talman Home Federal 1981 - 1994
Skills
Data Center, Disaster Recovery, Managed Services, Call Centers, VoIP, ITIL, Vendor Management, Avaya, Telecommunications, Troubleshooting, Active Directory, Cisco Technologies, Call Center, Networking, Windows Server, Switches, Process Improvement, WAN, Integration, Avaya Technologies
Education
Moraine Valley Community College 2009 — 2010
LAN/WAN Networking
DeVry Institute of Technology 1981 — 1983
Diploma, Electronics
SourceMedia May 2012 - January 2015
Strategic Products and Services September 2004 - December 2006
Russ Berrie and Company July 2003 - July 2004
Home Directories January 2003 - May 2003
Expanets February 2000 - September 2002
Bell Labs Lucent Technologies February 1989 - September 2002
Avaya February 1989 - September 2002
AT&T February 1989 - September 2002
Skills
Sales, Marketing, Management, Lead Generation, New Business Development, Account Management, Sales Operations, Salesforce.com, Professional Services, Strategic Partnerships, Email Marketing, Social Media Marketing, Advertising, Marketing Strategy
Education
Montclair State University 1984 — 1988
Bachelor of Science, Marketing, 3.25 GPA
Ocean Township High School 1980 — 1984
NACR 2011 - Present
Sandia Telecommunications Resource LLC June 2009 - October 2011
AT&T Global Services June 2009 - April 2011
AT&T Worldwide Customer Service June 2009 - April 2011
Avaya 1998 - 2009
Victoria's Secret October 1997 - October 1998
Intuit February 1994 - October 1997
Skills
Avaya, CTI, Troubleshooting, Network Administration, CMS, Telephony, IVR, ACD, Contact Centers, Unified Communications, SIP, VoIP, Telecommunications, Call Centers, Integration, Servers, Switches, IP, Professional Services, Managed Services, Unix, Wireless, Avaya Technologies
Education
National American University 1994 — 1996
Bachelors, Accounting
The University of New Mexico 1985 — 1989
Associates, Pre-law
Elster September 2012 - Present
Elster January 2011 - September 2012
Avaya December 2009 - January 2011
Nortel 2006 - December 2009
Nortel 2004 - 2006
Nortel 2001 - 2004
Nortel 2000 - 2001
Nortel 1998 - 2000
Skills
Project Management, Cross-functional Team..., PMP, PMO, Business Process..., Business Process, Six Sigma, Leadership, Vendor Management, Program Management, Product Management, Project Portfolio..., Process Improvement, Software Project..., Telecommunications, Business Transformation, Risk Management, Management, Integration, Managed Services, CRM, Business Strategy, Resource Management, Pre-sales
Education
Wheaton College
Bachelor of Arts (B.A.)
Montreat College
Associate of Science (A.S.)
Stryker Technology LLC July 2012 - Present
SGV International September 2008 - June 2012
US Oncology May 2007 - August 2008
Enaxis Consulting February 2007 - May 2007
Avaya December 2005 - February 2007
IBM September 2005 - November 2005
Unum Provident 2004 - 2005
INX 2002 - 2004
Cisco 1999 - 2002
Destia Communications November 1997 - November 1999
Skills
Cisco Call Manager, Cisco, Routing, Switches, Data Center, Network Design, Telecommunications, Project Management, WAN, VPN, VoIP, Firewalls, IP, Routers
Education
Naval Postgraduate School 1989 — 1991
MS, Electrical Engineering
Texas A&M University 1982 — 1985
BS, Computer Sciences
Conquest Technology Services October 2012 - Present
AudioCodes March 2012 - October 2012
Avaya February 2010 - March 2012
MarketSource-AT&T July 2002 - November 2009
Super Cars and Trucks April 2000 - July 2002
Skills
Unified Communications, Managed Services, Telephony, Solution Selling, Channel, Enterprise Software, P&L Management, Strategy, Sales Process, Sales Operations, Cloud Computing, CRM, Account Management, Telecommunications, Avaya, Direct Sales, Program Management, Call Centers, Selling, SaaS, Networking, Wireless, B2B, Leadership, Forecasting, Lead Generation, New Business Development, Start-ups, Competitive Analysis, Channel Partners, Consulting, Marketing, VoIP, Sales Management
Education
National University
Accounting and Business/Management
Avaya 2008 - 2009
Education
Nanjing University of Posts and Telecommunications 2002 — 2009
Avaya Meeting PlannerLucent1995 - 2002
Education
New Jersey City University 1971 — 1975
MBA Candidate Class of 2017 ,The College of William and Mary August 2015 - Present
Avaya December 2009 - June 2015
Avaya December 2009 - June 2015
Nortel technology Excellence Center (Acquired by Avaya in December 2009) July 2008 - December 2009
Skills
Java, Linux, Requirements Analysis, Software Development, Web Services, Wireframes, Maven, Java Enterprise Edition, VMware vSphere, Tortoise SVN, REST, JIRA, Crucible, Eclipse, Ext JS, vCenter Server, Client-server..., MySQL, Data Center..., InstallAnywhere, Microsoft Office
Education
William & Mary 2015 — 2017
Master of Business Administration (M.B.A.), Product Design and Management
National Institute of Technology Calicut 2004 — 2008
Bachelor of Technology (B.Tech.), Computer Science and engineering
Covanta Energy December 2014 - Present
Brother International Corporation January 2011 - December 2014
Sony Music Entertainment May 2008 - January 2011
Americana Mortgage Company 2005 - 2008
Brother International Corporation 2003 - 2005
Avaya 2000 - 2003
Faulding Pharmaceuticals 1997 - 2000
Skills
Accounts Receivable, Credit, SAP, Get Paid, Credit Risk, Process Improvements, Contract Negotiation, People Management, Account Reconciliation, Financial Analysis, Team Building, Deduction Management, Credit Operations, Collections Management, Management, Museum Collections, Sarbanes-Oxley Act, ERP, Portfolio Management, Microsoft Excel, Change Management, Cash Flow, Forecasting, Process Improvement, Budgets, Financial Reporting, Pricing, Credit Management, Risk Management, Credit Analysis, Working Capital..., General Ledger, Internal Controls, Cross-functional Team..., Cash Management, Negotiation, Managerial Finance, Finance, Executive Management, Strategic Planning, Analysis, Accounting, Corporate Finance, Cash Flow Forecasting, Mergers & Acquisitions, Strategic Financial..., Invoicing, Variance Analysis, Credit Scoring, Business Planning
Education
Fairleigh Dickinson University-Florham Campus 1991 — 1996
MBA, Corporate Finance
Montclair State University 1981 — 1985
Bachelor, Pyschology
Avaya August 2011 - Present
Avaya December 2006 - August 2011
Avaya October 2005 - December 2006
AT&T / Lucent Technologies / Avaya October 1993 - October 2005
AT&T April 1991 - October 1993
AT&T June 1989 - April 1991
AT&T December 1987 - June 1989
Skills
Software Development, SIP, Telecommunications, VoIP, Linux, Avaya, Unified Communications, Software Project..., IP, SDLC, Testing, IVR, Solution Architecture
Education
New Mexico State University
Bachelor of Science (BS), Chemical Engineering
Synovus May 2015 - Present
Synovus January 2013 - Present
AutoTrader.com July 2007 - June 2009
Georgia-Pacific LLC July 2006 - July 2007
Avaya May 2004 - June 2006
Skills
Integration, SQL, Microsoft SQL Server, Troubleshooting, Security, Windows, Software Development, Network Security, System Administration, Databases, Information Security, Architecture, CompTIA Security+, Windows Server, Java
Education
Morehouse College 2000 — 2004
Bachelors of Science: Computer Science, Computer Science
PBF Holding Company LLC February 2012 - Present
Emtec Inc. January 2011 - January 2012
Travelport June 2005 - June 2009
Berlex Laboratories 2004 - 2005
Expanets 2002 - 2004
Expanets 2001 - 2002
Avaya 1997 - 2001
Skills
Call Center, Change Management, Salesforce.com, Cash, Great Plains, Revenue Management, Ariba, SAP, Billing, Accounts Receivable, Invoicing, General Ledger, Excel, Access, Word, PowerPoint, Customer Service, Problem Solving, Outlook, Process Improvement, Spreadsheets, Analysis, Visio, Solarc Right Angle, ERP, Troubleshooting, Business Intelligence, Call Centers, Microsoft Excel, Great Plains Software, Business Analysis, Accounting, Leadership, Management, Revenue Analysis, Accounts Payable, Finance, Microsoft Word, Account Reconciliation
Education
New Jersey Institute of Technology
In Progress, Chemical Engineering
Hewlett-Packard June 2015 - Present
Hewlett-Packard 2015 - 2015
Hewlett-Packard 2015 - 2015
Zebra Technologies July 2014 - October 2014
Avaya March 2012 - February 2014
Apple Inc. August 2011 - September 2011
Space Systems Loral March 2011 - August 2011
HP 2010 - 2011
Santa Clara Valley Water District 2008 - 2009
Stanford University 2007 - 2008
Skills
Switches, Networking, Telecommunications, Data Center, Project Management, Troubleshooting, TCP/IP, Servers, Firewalls, Telecommunications..., Data Center Architecture, Technical Project..., Storage, Sales, Business, Program Management, Integration, MS Project, Network Engineering, Windows, Product Management, Linux, Virtualization, VMware, E-commerce, Electricity, SIP, Wireless, WAN, MPLS, System Deployment, Ethernet, Routers, Cisco Technologies
Education
University of San Francisco 1992 — 1994
B.S., Information Systems Management
Monterey Peninsula College 1982 — 1984
AS, Electronics Engineering
Montery Peninsula College 1982 — 1984
Certificate, Electronics
Avaya December 2009 - Present
Nortel Networks August 2005 - December 2009
University of Ottawa September 2002 - July 2005
University of Ottawa & Sedona Networks (joint collaboration) May 2000 - December 2001
Pakistan Petroleum Limited January 1995 - August 1997
Super Chemical Pvt Ltd, Karachi, Pakistan January 1993 - December 1994
Skills
OSPF, Routing, Routers, Switches, QoS, Telecommunications, IP, Network Design, VoIP, Ethernet, MPLS, RIP, Routing and Switching, BGP, Data Network, Data Network Design, TCP/IP, PIM-SM, DVMRP, IGMP, VRRP, IST/SMLT, Network Troubleshooting, Network Load Balancing, Routing Protocols
Education
University of Ottawa 1999 — 2001
M.A.Sc, Telecommunication
NED University of Engineering and Technology 1987 — 1992
B.E, Electrical Engineering
Global Traffic Group 2010 - Present
Earth Scents Aromatherapy 2009 - Present
Avaya 2006 - 2008
Bell Canada 2005 - 2006
Cygnal Technologies 2001 - 2004
West Technical Interconnect 1998 - 2001
Skills
Telecommunications, Coaching, Customer Service, Troubleshooting, Team Leadership, Wireless, Customer Satisfaction, Customer Experience, VoIP, Team Building, Project Management, Sales, Health, Essential Oils, Aromatherapy, Wellness
Education
Mount Royal College 2007 — 2008
Denver Seminary March 2004 - Present
Avaya January 2001 - October 2002
USWest/Qwest October 1998 - December 2000
Skills
SQL, Software Development, Agile Methodologies, XML, Oracle, Web Services, Cloud Computing, Databases, SharePoint, Scrum
Education
CU Boulder 1995 — 1996
MS, Computer Science
Nanjing University
BS, Computer Science
Nanjing University
Bachelor of Science (B.S.), Computer Science
GSK August 2014 - Present
Avaya May 2014 - July 2014
North Carolina State University August 2013 - May 2014
North Carolina State University August 2011 - June 2013
Skills
R, Matlab, Statistics, Data Analysis, SPSS, Python, Hadoop, Linux, JMP, Fortran, SQL, C++, Machine Learning, Neuroimaging, Bayesian statistics, Big Data, Data Mining, LaTeX, Microsoft Office, SAS, Mathematical Modeling, Research, Statistical Modeling
Education
North Carolina State University 2013 — 2016
Doctor of Philosophy (Ph.D.), Statistics
North Carolina State University 2011 — 2013
Master of Science (M.S.), Mathematical Statistics and Probability
Nankai University 2007 — 2011
Bachelor of Science (B.S.), Mathematics and Statistics
Suddenlink Communications December 2013 - Present
Volt January 2012 - December 2013
STERIS Corporation November 2010 - November 2011
New Mexico State University August 2008 - June 2009
Avaya September 1998 - April 2008
Texas Instruments April 1995 - May 1998
New Mexico State University, (PSL) May 1990 - January 1993
US Navy July 1982 - July 1988
Skills
Telecommunications, Soldering, Troubleshooting, Schematic, Maintenance, Electronics Repair, Networking, Wireless Networking, Oscilloscope, DMM, Component Testing, Passive Components, Component Replacement, Structured Cabling, Continuity Testing, System Administration, OSI Model, TCP/IP
Education
New Mexico State University 1988 — 1993
BS, Engineering Technology/Electronics, 3.59
Avaya June 2013 - Present
Skills
Telecommunications, Systems Engineering, Avaya Aura, Servers, System Administration, VoIP, Avaya IP Telephony, Avaya Communication..., Media Gateways, SIP Trunking, IP Multimedia Subsystem, IP, Telephony, Unified Communications, Teamwork, Cisco Technologies, Leadership, Network Architecture, SIP, Customer Service, Wireless, PowerPoint, Microsoft Office
Education
New Jersey Institute of Technology 2009 — 2013
Bachelor of Science (B.S.), Mechanical Engineering