Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Fast Enterprises February 2014 - Present
Comcast August 2008 - February 2014
Avaya July 2002 - July 2008
IBM November 2000 - February 2002
Lucent Technologies Bell Laboratories January 1999 - November 2000
Lucent Technologies Bell Laboratories July 1996 - December 1998
AT&T Bell Laboratories June 1989 - June 1996
McDonnell Douglas Corporation 1986 - 1986
Skills
Unix, Linux, Java, Java Enterprise Edition, JavaScript, Core Java, JSON, JAX-RS, Web Services, Object Oriented Design, JUnit, Test Driven Development, Maven2, Oracle, SQL
Education
Purdue University 1987 — 1989
Master of Science (M.S.), Electrical Engineering
Purdue University 1983 — 1987
Bachelor of Science (B.S.), Computer & Electrical Engineering
HOSTING February 2013 - Present
Avaya June 2009 - November 2012
Avaya October 2003 - June 2009
AT&T April 1996 - October 2003
AT&T 1983 - 2003
Skills
Vendor Management, Service Delivery, Telecommunications, Virtualization, Server Consolidation, IT Operations Management, Data Center, IT Operations, IT Management, Managed Services, Cloud Computing, Disaster Recovery, IT Service Management, Avaya, Integration, ITIL, Infrastructure, Management, Project Planning, VMware, Servers, Security, PMP, VoIP, TCP/IP, Outsourcing, Team Leadership, SAN, Software Development, Solution Architecture, IT Strategy
Education
Raritan Valley Community College
Computer Science; Biology
Dell December 2003 - Present
Avaya August 2000 - December 2003
Lucent Technologies 1998 - 2000
Skills
PMP, Program Management, ITIL, Data Center, Integration, Process Improvement, Project Management, Enterprise Software, Product Management, Team Leadership, Management, Project Planning, Leadership, Strategic Planning, Servers, Security Clearance, IT Strategy, Vendor Management, SaaS, Cloud Computing, Disaster Recovery, Virtualization, Business Intelligence, SDLC, IT Management, Enterprise Architecture, Infrastructure, IT Service Management
Education
Purdue University
B.A., Sociology/Psychology
University of Central Florida
M.S., Computer Engineering
Level 3 Communications May 2015 - Present
NCR Corporation September 2014 - May 2015
Avaya October 2013 - September 2014
Avaya July 2012 - September 2013
Avaya July 2011 - June 2012
Avaya December 2009 - June 2011
Avaya June 2006 - November 2009
Key Marketing Solutions April 2003 - April 2006
Anixter January 2001 - April 2003
CenturyLink June 1999 - December 2000
Skills
Support Services, Services Sales, Project Management, Call Center, Avaya, VoIP, Managed Services, Professional Services, Telecommunications, Unified Communications, Solution Selling, Go-to-market Strategy, Management, Product Management
Education
Regis University 2007 — 2009
Masters, Accounting
University of Phoenix 2005 — 2006
Masters, Business Administration
University of Phoenix 2001 — 2003
BS, Business Management
University of Nebraska at Omaha 1996 — 1999
Business Administration and Management, General
Avaya May 2015 - Present
Verizon December 2012 - July 2014
Verizon January 2011 - December 2012
Verizon July 2009 - February 2011
Verizon Communications January 2006 - July 2009
Verizon Communications September 2003 - December 2005
Pangaea Systems Inc May 1999 - September 2003
Skills
Enterprise Architecture, Management, Solution Architecture, SDLC, Integration, Analytics, IT Strategy, Vendor Management, Cloud Computing, Software Project..., Business Intelligence, Requirements Analysis, Software Development, Program Management, Telecommunications, Strategy
Education
Queen's University 1995 — 1999
B.Sc, Computer & Information Science
WD, a Western Digital company July 2013 - Present
The Research Foundation for SUNY September 2012 - May 2013
Stony Brook University - File System and Storage Lab September 2012 - May 2013
Western Digital May 2012 - August 2012
Cisco Systems September 2010 - July 2011
Starent Networks May 2010 - August 2010
Avaya December 2009 - April 2010
Nortel July 2008 - December 2009
Cisco Systems December 2007 - June 2008
Skills
C, GNU Debugger, Data Structures, Perl, Embedded Systems, Debugging, Unix, ClearCase, TCL, Linux Kernel, Algorithms, Linux, Device Drivers, Shell Scripting, Python, SIP, TCP/IP, 3GPP, Distributed Systems, Eclipse, Subversion, Git, Object Oriented Design
Education
Stony Brook University 2011 — 2013
Masters, Computer Science
PSG College of Technology 2003 — 2008
B. E., Electrical and Electronics SW
Blue Wire Communications March 2015 - Present
CallOne June 2014 - March 2015
Avaya May 2012 - April 2014
Netgear August 2010 - May 2012
Altura Communication Solutions January 2010 - August 2010
CDW July 2008 - February 2010
Frontrunner Network Systems December 2005 - December 2007
CrossCom National January 2004 - December 2005
IBEW Local 701 March 2001 - December 2003
Valparaiso University December 1995 - January 2000
Skills
Microsoft Excel, VoIP, Telecommunications, Wireless, Management, Telephony, Avaya IP Telephony, Security, Avaya, Networking, IP, Data Center, Unified Communications, Troubleshooting, Project Planning, Technical Support, Managed Services, Strategic Partnerships, Integration
Education
Valparaiso University 1994 — 1995
Bachelor of Arts, Political Science
Purdue University Calumet 1991 — 1994
Bachelor of Arts, Political Science
Hebron Jr.-Sr Highschool 1986 — 1991
High School Diploma
Ericsson January 2015 - Present
Ericsson September 2013 - January 2015
Ericsson January 2013 - September 2013
Ascend Learning September 2012 - November 2012
AMC Theatres June 2011 - August 2012
Ericsson November 2009 - March 2010
Continuant December 2005 - January 2009
Avaya April 2001 - October 2005
Skills
Switches, WAN, Avaya Technologies, Routers, Servers, VoIP, IP
Education
Regis University
Bachelor of Science Degree, Computer Information Systems
Westcon July 2009 - Present
GN Netcom/Jabra June 2008 - February 2009
Avaya, Lucent Technologies/AT&T December 1999 - May 2008
Cisco Systems September 2006 - December 2007
Avaya 2001 - 2003
Avaya, Lucent, AT&T January 1999 - November 2001
Skills
Strategic Partnerships, Product Management, Unified Communications, Channel Partners, Solution Selling
Education
Regis University 1984 — 1988
B.S. - Business Administration
Walter Panas High School
Yahoo June 2014 - Present
Yahoo March 2013 - May 2014
Yahoo November 2011 - February 2013
Avaya December 2009 - November 2011
Nortel Networks January 2008 - December 2009
Sigma Software Solutions September 2006 - January 2008
C-COR September 2005 - August 2006
HFCL Infotel Limited February 2004 - June 2004
Skills
Agile Methodologies, Java Enterprise Edition, Hibernate, Design Patterns, Servlets, Web Applications, Data Structures, JSP, Hadoop, DOCSIS, Maven, Distributed Systems, Algorithms, Git, JavaScript, Python, Software Design Patterns, Unit Testing, MySQL database design, Software Design, MySQL, Spring, NMS/EMS, Node.js, Scalable Architecture, RESTful WebServices, Cloud Computing, Ant, Mobile Application..., Amazon Web Services...
Education
Punjab Technical University 2001 — 2005
B.Tech
D.A.V College, Amritsar 1999 — 2001
10+2
Red Roses High School, Amritsar 1991 — 1999
Matric (10th)
Avaya January 2014 - Present
Shared Technologies/ArrowS3 June 2008 - April 2013
Shared Technologies May 1992 - June 2008
ROLM / Siemens Enterprise Communications December 1982 - August 1990
Skills
Result Oriented, Dependable Team Player, Proactive self-starter, No Supervision, Operations Management, Customer Satisfaction, Customer Support, Customer Oriented, Customer Engagement, Communication Skills, Contact Centers, Telephony, Call Centers, ACD, Sales Operations, Wireless, Unified Communications, T1, Management, SIP, Human Resources, Solution Selling, Avaya, Managed Services, Telecommunications, VoIP, Avaya Technologies
Education
Queen's College
Technical Career Institute
Bright View Technologies June 2010 - Present
TE Connectivity July 2008 - June 2010
Gradient Consulting Group July 2003 - June 2010
Avaya May 2006 - May 2008
JDS Uniphase January 1999 - July 2003
Lucent Technologies May 1985 - January 1999
Raytheon 1983 - 1984
Skills
Product Management, Fiber Optics, Product Development, Telecommunications, Strategy, Project Management, Mergers & Acquisitions, P&L Management, Semiconductors, R&D, Program Management, Outsourcing, Cross-functional Team..., Wireless, Strategic Planning, Start-ups, Manufacturing, Executive Management
Education
University of California, Berkeley 1985 — 1986
MS, Electrical Engineering
Purdue University - Krannert School of Management 1994 — 1997
MBA, Business
Rensselaer Polytechnic Institute 1981 — 1985
BS, Electrical Engineering
Norwood High School
SONIFI Solutions May 2014 - Present
The American Grand Cru Society® 2006 - Present
Xenia Hospitality Advisors November 2012 - May 2014
Avaya January 2009 - November 2012
Virginia Chamber of Commerce 1992 - 1994
Virgina Governors Advisory Board for Tourism 1991 - 1994
Skills
Management Consulting, Brand Development, Strategic Planning, Marketing Research, Leadership Development, Change Management, Marketing Strategy, Organizational..., Wine, Entrepreneurship, Luxury, International Business, Start-ups, Business Development, Strategic Partnerships, Strategy, Telecommunications, Leadership, Program Management, Management, Sales, Business Strategy, Hospitality, Selling, Business Planning, CRM, Go-to-market Strategy, Marketing, Channel Partners, Cross-functional Team..., Enterprise Software, Budgets, Sales Management, Negotiation, Team Building, Executive Management, New Business Development, Consulting, E-commerce, Wine Tasting, Online Marketing, P&L Management, Product Marketing, International Sales, Market Planning, Competitive Analysis, Marketing Management, Product Management, Brand Management, Wineries
Education
Bordeaux Business School BEM 2007 — 2011
Master of Business Administration (MBA), Global
Radford University 1976 — 1980
Soccer, Men's & Womens, History, French
Chantilly High School
Ticketsoft 2013 - 2013
Tata Consultancy Services 2012 - 2013
Cisco 2010 - 2011
EOS CCA 2009 - 2010
Microsoft 2007 - 2008
UNIVERSITY OF TEXAS AT DALLAS 2007 - 2007
Avaya 2006 - 2006
Ericsson 2005 - 2005
Yum! Brands 2004 - 2004
DENTAL BUSINESSES 2003 - 2004
Skills
ITIL, CompTIA A+ Certification, CCNA, C++, Java, JavaScript, Oracle, SQL, HTML, Perl, UNIX, Linux, ACSA, Ericsson OSS, Erlang, Assembly Language, GSM, GPRS, UMTS, CDMA, TCP/IP, TCP/IP protocols, TCP/IP stack, Microsoft Office 2007, Microsoft Dynamics, Microsoft CRM, Live Meeting, Visio, Juniper, JUNOS, DOS, Spanish, French, Macedonian, Croatian, Latin, Swedish
Education
University of Phoenix 2012 — 2013
Master of Science (MS), Industrial organization focused in marketing, 3.5
The University of Texas at Dallas 2011 — 2011
Master's of Arts, Interdisciplinary studies focused in MIS, 3.0
The University of Texas at Dallas 2003 — 2007
Bachelor's of Science, Natural Sciences and Mathematics, 3.0
Purdue University 1996 — 2000
Bachelor's of Science, Electrical Engineering, 3.0
Avaya August 1983 - December 2012
Avaya October 2005 - October 2008
Lucent Technologies 1997 - 2001
AT&T August 1983 - August 1997
Skills
Telephony, VoIP, PMP, SIP, Unified Communications, Telecommunications, Unix, Wireless, IVR, IP, Software Development
Education
University of Colorado Boulder 1985 — 1987
MS ECE, Electrical and Computer Engineering
Purdue University
BS EE, Electrical Engineering
Avaya June 2015 - Present
Cengage Learning May 2014 - May 2015
University of Massachusetts Lowell November 2013 - May 2014
Talentica Software March 2013 - July 2013
Skills
Databases, C++, Java, C, HTML, JavaScript, RequireJS, jQuery, Operating Systems, Python, Matlab, Android Development, iPhone Application..., Mac, Data Structures, Algorithms, MySQL, Unix, Windows, Mathematics, Network Security, AngularJS, HTML5
Education
University of Massachusetts Lowell 2013 — 2015
Master's Degree, Computer Science, 3.7
Pune Institute of Computer Technology 2008 — 2012
Bachelor of Engineering (BEng), Computer Engineering, 3.2
Time2Market February 2012 - Present
InterCall September 2010 - February 2012
Avaya December 2009 - February 2010
Nortel July 2008 - December 2009
nortel July 2006 - July 2008
nortel June 2006 - July 2008
Nortel June 2006 - March 2008
optivor technologies 2004 - 2006
Westcon 2002 - 2004
Westcon 1999 - 2003
Skills
Unified Communications, UC, OCS, Telephony, Unified Messaging, SIP, SIP Trunking, Lync, Telecommunications, Lync Server 2010, VoIP, CCNA, Microsoft Exchange, Integration, Microsoft Technologies, Video Conferencing, Data Center, Servers, Cisco Technologies, IVR, Enterprise Software, Networking, Telepresence, IP, LAN-WAN, Network Design, Architecture, System Deployment, H.323, CTI, Managed Services, Virtualization, Cloud Computing, WAN, Infrastructure, Network Architecture, Avaya, Switches, Pre-sales, MPLS, Cisco Call Manager, Routing, Professional Services, Ethernet, Linux, Wireless, QoS, ISDN, Sales Engineering, TDM
Education
Queens College 1980 — 1983
Masters Rotation 04
UC Ignite
Avaya December 2005 - Present
Skybridge Marketing Group March 2000 - December 2005
Faneuil Inc April 1997 - February 2000
Convergys April 1994 - April 1997
MTS Allstream (AT&T Canada) July 1981 - March 1994
Skills
SIP, Modular Messaging, Avaya, H.323, VoIP, Audix, Telephony, TDM, Media Gateways, Avaya Communication..., CTI, Unified Communications, Avaya Aura, ISDN, Vendor Management, Telecom Expense..., Telemarketing, Call Center, Avaya IP Telephony, Voice Mail, Telecommunication..., Training, Nortel, CMS, SIP Trunking, Session Border..., ACD, IP PBX, IP Phones
Education
Red River College 1976 — 1978
Electronic Technician, Electrical, Electronics and Communications Engineering
Kaiser Permanente June 2013 - Present
PreSeisTek, Inc December 2000 - Present
Avaya February 2001 - October 2001
Avaya June 1999 - February 2001
Avaya January 1998 - January 1999
AT&T Global Services January 1994 - January 1998
Skills
Project Management, Business Analysis, Leadership, Change Management, Project Planning, Management, Strategic Planning, Cross-functional Team..., Business Development, Program Management, Business Process..., Operations Management, Cultural Transformation, Process Improvement, Business Strategy, PMO, Strategic Partnerships, Sustainable Development, Visibility, Culture Change, Standards Compliance, Stakeholder Engagement, Operational Efficiency
Education
University of Denver 1998 — 1999
Advanced studies in Project Based Management
Regis University 1993 — 1997
BS
CLAAS August 2014 - Present
Lean Sigma Professionals March 2010 - February 2014
General Dynamics ATP February 2008 - February 2010
General Dynamics ATP June 2005 - February 2008
General Dynamics ATP June 2004 - June 2006
Avaya March 2001 - March 2004
CommScope 2001 - 2004
Hormel Foods June 1996 - March 2001
Skills
Six Sigma, Process Improvement, Lean Manufacturing, Supply Chain Management, Cross-functional Team..., Value Stream Mapping, Business Process..., Continuous Improvement, Program Management, Process Engineering, Black Belt, Supply Chain, Change Management, Quality Management, Manufacturing, Business Process, Kaizen, Project Management, Quality Assurance, Quality System, Analysis, SPC, Integration, ISO, Software Documentation
Education
Purdue University 1992 — 1996
BS, Agricultural Systems Management
Purdue University 1992 — 1996
Bachelor's degree, Agricultural Systems Management
CIGNA Healthcare October 2012 - Present
Avaya Inc 2010 - 2012
Avaya 2006 - 2010
Avaya October 2000 - May 2006
Alcatel-Lucent January 1996 - October 2000
AT&T 1984 - January 1996
Skills
Microsoft Office, PowerPoint, Word, Excel, Administration, Business Planning, Data Analysis, Hiring, Travel Arrangements, Microsoft Excel, Microsoft Word
Education
Red Rocks Community College
Business Administration and Management, General
Apple October 2012 - Present
Supplier Responsibility Solutions April 2011 - September 2012
Avaya September 2010 - April 2011
Apple October 2008 - August 2010
Apple January 2007 - November 2008
Apple June 2006 - January 2007
Apple Computer July 2003 - January 2007
Apple Computer July 2002 - July 2003
Apple September 1999 - July 2002
Compaq Computer November 1996 - September 1999
Skills
Program Management, Supply Chain Management, Supply Management, Cross-functional Team..., Product Management, Supply Chain, Procurement, Engineering, Sales, Integration, Project Planning, Lean Manufacturing, Process Improvement, Management, Strategic Planning, Vendor Management, Strategy, Team Management, Product Development, Process Engineering, Inventory Management, Business Development, Leadership, Start-ups, Manufacturing, Business Process..., Change Management, Business Strategy, Outsourcing, Six Sigma, Operations Management, Management Consulting
Education
Purdue University 1989 — 1993
BS
Insight Global August 2015 - Present
SESC January 2015 - July 2015
Ensource Inc. January 2014 - December 2014
Avaya September 2005 - December 2013
FedEx Freight September 2002 - September 2005
Skills
Troubleshooting, Telecommunications, VoIP, IP, SQL, Visio, Microsoft SQL Server, Software Development, Integration, Java, JavaScript, HTML, Telephony, Unix, Cisco Technologies, TCP/IP, Disaster Recovery, Switches, Oracle, LAN-WAN, Networking, Project Management, Vendor Management, Call Centers, Software Documentation, Security, Testing, Management, Business Analysis, Customer Service, SIP, Process Improvement, Program Management
Education
Regis University 2003 — 2006
Masters, Computer Information Technology
DeVry University 1999 — 2003
Bachelors, Computer Information Systems
Triangle Aphasia Project Unlimited, TAP September 2014 - Present
SMART Technologies July 2010 - July 2014
Avaya December 2009 - July 2010
Nortel January 2007 - December 2009
Nortel August 2006 - December 2006
Nortel July 2005 - August 2006
Nortel Networks July 2004 - July 2005
Nortel November 1997 - July 2004
iSCAN Intelligent Scanning Inc. November 1995 - October 1997
T. Eaton Company July 1989 - November 1995
Skills
Project Management, Six Sigma, Channel, CRM, Unified Communications, Channel Partners, Managed Services, Go-to-market Strategy, Partner Management, Professional Services, Solution Selling, Wireless, Global Business..., Telecommunications, Business Alliances, Sales Enablement, SaaS, Strategic Alliances, International Sales, Marketing Strategy, Business Development, Management, Strategic Partnerships, Team Leadership, Business Analysis, Cloud Computing, Cross-functional Team..., Leadership, Direct Sales, Product Marketing, Strategy, Business Process, Integration, Forecasting, Business Strategy, Selling, Channel Sales, Sales, Sales Process, Salesforce.com, Sales Operations, Mergers & Acquisitions, Enterprise Software, IT Strategy, Product Management
Education
Queen's University 1995 — 1997
EMBA, Business
University of Toronto at Scarborough 1985 — 1989
BA, Commerce and French Language
Avaya January 2013 - Present
Verizon Enterprise Solutons 2008 - November 2012
Verizon Business 2006 - 2008
MCI 2003 - 2006
MCI 2000 - 2003
Skills
Sales, Sales Management, Product Management, Ethernet, Change Management, Co-location, Management, Go-to-market Strategy, Mergers, Strategic Planning, Strategy, Wireless, Channel Partners, Enterprise Software, Unified Communications, MPLS, New Business Development, Telecommunications, Managed Services
Education
Ramapo College of New Jersey 1982 — 1986
RioLago LLC April 2010 - Present
Avaya November 2007 - April 2010
Avaya 1982 - 2009
Avaya April 1982 - November 2007
Skills
Unified Communications, Avaya, VoIP, Telecommunications, Telephony, SIP, Managed Services, Contact Centers, Call Center, Solution Selling, Channel, IVR, Professional Services, IP, CTI, Wireless, SIP Trunking, Video Conferencing, Cloud Computing, SaaS, Call Centers, Channel Partners, Management, Business Development, Strategy, Cross-functional Team..., Networking, Competitive Analysis, Team Management, Go-to-market Strategy, Business Intelligence, Strategic Partnerships, Data Center, Direct Sales, Leadership, Enterprise Software, IT Service Management, Product Management, Business Alliances, Sales, Pre-sales
Education
Purdue University 1975 — 1979
BS, Biochemistry
Purdue University 1975 — 1979
Bachelor of Science (BS), International Sales
RingCentral January 2013 - Present
microDATA February 2012 - Present
Avaya February 2008 - October 2011
Avaya September 2007 - January 2008
Safeway October 2001 - September 2007
Safeway January 1997 - October 2001
Safeway August 1995 - January 1997
BRW Architects, Inc. January 1994 - August 1995
Skills
Operations Management, IT Operations, Customer Service, Visio, Outlook, Microsoft Excel, Firewalls, Microsoft Word, CMS, Computer Repair, Change Management, Performance Management, Network Monitoring Tools, Conflict Management, Maya, Troubleshooting, Telephony, Call Center, Avaya, Telecommunications, Windows, VoIP, LAN-WAN, Training, Unified Communications, TCP/IP, WAN, Switches, SIP, Wireless Networking, ISDN, Cisco Technologies, Management, Hardware, Leadership, IVR, Technical Support, System Administration, VPN, Call Centers, Computer Hardware, Network Engineering, System Deployment, Servers, Vendor Management, Service Delivery, Strategy, IP, ACD, Voice Mail
Education
University of Phoenix 2005 — 2009
Bachelor of Science, Information Technology
Red Rocks Community College 1999 — 2005
Associate of Applied Science, Computer Information Systems/Cisco Network Associate
Hewlett-Packard September 2012 - Present
Hewlett-Packard January 2011 - November 2012
ObjectTel February 2009 - November 2010
Avaya October 2006 - January 2009
US Express Leasing January 2005 - September 2006
Avaya September 2003 - January 2005
Expanets June 2002 - September 2003
Expanets Financial Services ( a CIT joint venture) June 2000 - June 2002
Lucent Technologies June 1999 - June 2000
Lucent Technologies January 1998 - June 1999
Skills
Unified Communications, Telecommunications, VoIP, Managed Services, Solution Selling, Avaya, Call Center, Channel, Telephony, Cloud Computing, Professional Services, Direct Sales, Vendor Management, Sales Management, Strategic Planning, Call Centers, Team Building, Team Leadership, Strategy, Strategic Partnerships, Channel Partners, Leadership, Management, Customer Satisfaction, CRM, Outsourcing, Sales, Cross-functional Team..., Cisco Technologies, Executive Management, Sales Operations, SaaS
Education
Providence College
BA
Google August 2014 - Present
Yieldex November 2012 - July 2013
Avaya December 2011 - September 2012
Queen's University September 2009 - April 2010
Engineering Society of Queen's University September 2006 - April 2008
Skills
Engineering, Java, Testing, Databases, SDLC, C, Agile Methodologies
Education
Queen's University 2010 — 2011
MEng, Applied Sustainability
Queen's University 2006 — 2010
BScH (Engineering), Mathematics & Engineering (a.k.a. "Apple Math")
Windcrest continuing care. Rehabilitation Faciltiy September 2013 - Present
Littleton Care and Rehabilitation October 2012 - November 2013
Department of Corrections October 2011 - October 2012
Denver School of Nursing January 2009 - October 2011
Bailiwick Company June 2003 - December 2008
Avaya 1974 - 2001
Skills
Nursing, Healthcare, Acute Care, Hospitals, Customer Service, Management, Surgery, Treatment, Telecommunications, Infection Control, Crisis Communications, Crisis Intervention, Inpatient, Physicians, Rehabilitation, BLS, Leadership, Program Management, Registered Nurses, Cross-functional Team..., Sales, Call Centers, Strategic Planning, Healthcare Management, Account Management
Education
Denver School of Nursing 2009 — 2011
ADN, Nursing
Red Rocks Community College 1984 — 1986
Avaya June 2009 - Present
Symantec 2005 - 2009
Oracle 1997 - 2005
Digital Equipment Corporation 1980 - 1997
Skills
Business Intelligence, Strategy, Process Improvement, Management, Business Planning, Program Management, Project Planning, Analysis, Cross-functional Team..., Business Process..., Analytics, Acquisition Integration, Change Management, Team Leadership, Strategic Planning, Customer Experience, Service Delivery, Operations Management, Business Process, Business Strategy, Business Analysis, Go-to-market Strategy, Professional Services, Enterprise Software, SaaS, Avaya, Cloud Computing, Product Management, Leadership, Strategic Partnerships, Management Consulting, Mergers & Acquisitions, Solution Selling, Vendor Management, Call Centers, Outsourcing, Integration, Telecommunications, Start-ups, Business Alliances, CRM, Business Development, IT Strategy, Pre-sales, Managed Services, Executive Management, Competitive Analysis, Sales Enablement
Education
Regis University 1993 — 1995
MBA, Finance
Avaya January 2012 - Present
Avaya January 2001 - December 2011
US West / QWEST May 1999 - September 2000
Nortel Networks June 1996 - May 1999
Nortel Networks January 1992 - June 1996
Technology Recruitment / Nortel Networks November 1988 - December 1991
Ericsson January 1985 - October 1988
Education
The University of Texas at Dallas 1986 — 1991
MS, Computer Science
Purdue University Calumet 1980 — 1984
BS, Math & Computer Science
NCR Corporation December 2014 - Present
Ergotech Group June 2012 - November 2014
Avaya March 2010 - June 2012
Avaya June 2007 - June 2010
Symbol Technologies 2005 - 2007
Cisco Systems 1996 - 2004
Skills
Business Alliances, Go-to-market Strategy, Channel, Direct Sales, Channel Partners, Unified Communications, Sales Operations, Cloud Computing, Professional Services, SaaS, Enterprise Software
Education
City University of New York-Queens College 1984 — 1988
Bachelor of Arts (B.A.), Computer Science
Bronx High School of Science 1981 — 1984
Nectar Services April 2013 - Present
RedSky Technologies October 2010 - April 2013
AudioCodes September 2009 - October 2010
Avaya May 2008 - April 2009
G3 Technology Partners October 2006 - April 2008
ShoreTel October 2004 - October 2006
Skills
Avaya, Channel, Channel Management, Sales Process, Problem Solving, Channel Partners, Sales Management, Enterprise Software, Strategy, Business Development, Unified Communications, Telecommunications, VoIP, Solution Selling, Managed Services, Cloud Computing, SaaS, Telephony, Direct Sales
Education
Purdue University Calumet 1981 — 1983
Associates, Marketing and Management
BEMAC, LLC September 2013 - Present
Avaya May 2013 - August 2013
Cushman & Wakefield January 2013 - February 2013
New York City Housing Authority May 2012 - November 2012
Horizon Blue Cross Blue Shield of New Jersey September 2011 - December 2011
Wyndham Worldwide July 2011 - September 2011
BASF June 2005 - April 2010
BASF January 2000 - June 2005
Cyanamid January 1999 - January 2000
Cyanamid January 1998 - January 1999
Skills
Process Improvement, SDLC, Business Intelligence, Business Process..., Project Management, Project Planning, MS Project, SQL, Web Development, SharePoint, SharePoint Designer, Agile Methodologies, Sarbanes-Oxley, Visio, .NET, WBS, Risk Management, Budget Forecasts, HR Software, Siebel, Process Management, OBIEE, Applied Behavior..., Critical Thinking, Oracle, PeopleSoft, Team Building, Team Leadership, Team Management, Team-oriented, Training, Business Analysis, Change Management, CRM, PMO, Aggregate Spend, Requirements Gathering, SAP, Testing, Resource Management, Management, Databases, Project Portfolio...
Education
Ramapo College of New Jersey
2016 MBA CandidateAnisfield School of Business, Masters of Business Administration
Ramapo College of New Jersey 1995 — 1998
Bachelor of Science, Management of Information Technology
Bed Bath & Beyond June 2014 - Present
Actavis plc (formerly Warner Chilcott) 2008 - May 2014
Delta Corporate Services February 2002 - November 2008
Wyndham Worldwide July 2007 - March 2008
FileBank Inc. May 2007 - June 2007
Wyndham Worldwide July 2006 - May 2007
Novartis Pharmaceuticals May 2004 - July 2006
Janssen Pharmaceuticals February 2002 - October 2003
Avaya December 2000 - October 2001
Fleet Bank (formally Summit Bank) July 1998 - December 2000
Skills
Data Center, Servers, Windows Server, Active Directory, System Administration, Security, Project Management, Management, Virtualization, Solution Architecture, Storage Area Networks, Enterprise Storage, Vendor Management, System Monitoring, Team Building, Contract Management, Capacity Planning, Deduplication, Oracle Applications, Application Architecture, Web Applications, Integration, Software Documentation, Process Improvement, Disaster Recovery, Cross-functional Team..., Information Technology, IT Management, SQL, Troubleshooting, IT Strategy, IT Operations, Cloud Computing, SAN
Education
Rutgers, The State University of New Jersey-New Brunswick 1993 — 1995
Computer Science
San Jose State University 1991 — 1993
Business/Accounting
Raritan Valley Community College 1987 — 1989
AAS, Business Administration
Avaya September 2013 - Present
Avaya June 2012 - September 2014
Avaya October 2006 - May 2010
Avaya January 2003 - October 2006
Education
Ramapo College of New Jersey 1983 — 1987
BS, Business Administration
Verizon Business June 2012 - Present
Avaya 2005 - May 2012
Nortel 2005 - 2009
Verizon October 2002 - October 2005
Williams Communication Solutions 1998 - 2001
Skills
ITIL v3 Foundations..., ITIL CSI, Management, Telecommunications, VoIP, Managed Services, Unified Communications, Data Center, Vendor Management, IP, Wireless, Program Management
Education
Randolph-Macon College 1985 — 1989
BA, Business/Economics
Verizon Wireless March 2015 - Present
Movado Group, Inc July 2013 - March 2015
Avaya May 2007 - June 2013
Avaya August 2004 - April 2007
Novartis and SAP Hosting February 2004 - August 2004
Matrix Information Consulting April 1997 - November 2003
Siemens 1995 - 1996
Aptech 1993 - 1994
Skills
SAP Portal, SAP, SAP Implementation, SAP Netweaver, ECC, SAP R/3, SAP ERP, SAP CRM, SD, SAP XI, Requirements Analysis, EDI, ITIL, SAP SD, Oracle, Performance Tuning, SAP Basis, ABAP, IT Management, Data Migration, Master Data Management, IDOC, SAP BW, SAP SRM, Business Objects, SAP BI, SAP HR, SAP MM, Pre-sales, Business Intelligence, IT Service Management, HP-UX, Management, PMP, IT Strategy, Solution Architecture, Business Process, Integration, ERP, Enterprise Architecture, AIX, Unix, Data Warehousing, Project Portfolio..., SAP Solutions
Education
Pune Institute of Computer Technology 1989 — 1993
B.S. Computer Science Engineering
VASTEC October 2013 - Present
Vmax Vision Inc. September 2013 - October 2013
VASTEC October 2012 - March 2013
Carousel Industries January 2010 - July 2012
Electronic Arts January 2009 - April 2009
Avaya January 2000 - October 2008
Bell Labs Lucent Technologies January 1996 - January 2000
AT&T June 1985 - January 1996
Skills
Unix, IP, Linux, Java, SQL, VoIP, Telecommunications, TCP/IP, Cisco Technologies, Wireless, LAN-WAN, SIP, Avaya, Switches, Routing, Telephony, Unified Communications, Ethernet, IVR, Integration, H.323, C#, Software Development, ISDN, .NET, C, CTI, VPN, Cloud Computing, TDM, Video Conferencing, Media Gateways, WAN, Windows, Managed Services, Network Design, Contact Centers, Troubleshooting, Data Center, Wireless Networking, Virtualization, Perl, Avaya Technologies
Education
TechSkills 2009 — 2009
Certification, CCNA
Purdue University 1981 — 1985
Bachelors, EE/CS
Cisco June 2005 - Present
Avaya 1999 - 2005
Skills
Software Development, Linux, Integration, Agile Methodologies, TCP/IP, C, Unix, Software Engineering, C++, Java
Education
Quaid-e-Azam University, Islamabad 1990 — 1992
M.Sc, Computer Science
Atigeo September 2013 - Present
Microsoft February 2009 - September 2013
The New York Times September 2008 - January 2009
CMWare 2004 - July 2008
Avaya January 2003 - May 2008
Sonus September 2000 - November 2002
Lucent 1992 - September 2000
Lucent Technologies 1990 - 2000
AT&T Bell Labs 1980 - 2000
AT&T 1984 - 1992
Skills
Architecture, Agile Methodologies, Programming Languages, Hadoop, Software Development, Ruby on Rails, Telephony, Mobile Devices, Telecommunications, User Experience, Solution Architecture, Web Applications, Design Patterns, Scrum, Architectures, C++, Programming, TCP/IP, Web Services, Software Engineering, Cloud Computing, Distributed Systems, Python, Perl, .NET, Software Design, Integration, Requirements Analysis, Enterprise Architecture, Unix, Scalability, Object Oriented Design, C#, Amazon Web Services..., Linux, REST, SQL, Java, System Architecture, SIP, Embedded Systems, SOA
Education
University of Southern California 1974 — 1980
PhD
Reed College 1970 — 1974
BA
Self Employed- iOS Applications January 2014 - Present
Cisco January 2015 - June 2015
Avaya June 2014 - September 2014
Infosys Technologies Ltd October 2010 - September 2012
Skills
Business Analysis, SQL, Project Management, Tableau, Agile Project Management, SDLC, Software Project..., Requirements Analysis, Databases, Microsoft Office, Google Analytics, Product Analysis, Java, Microsoft Excel, Business Analytics, Data Analysis, Microsoft Project, Operations Management, VBA, Testing, JavaScript, HTML, CSS, Selenium, Big Data, SWOT analysis, Analysis, Design Documents, Agile Methodologies, Test Automation, Microsoft Word, PowerPoint, Business Intelligence, Requirements Gathering, Management, Pivot Tables, Product Management, Analytics, Leadership, Competitive Analysis, Regression Testing, Marketing, User Experience, Strategy
Education
Santa Clara University - Leavey School of Business 2013 — 2015
Master of Science (MS), Management Information Systems, General
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2006 — 2010
BE, Biotechnology, 4.0
Avaya November 2009 - September 2015
Nortel Networks August 1996 - November 2009
Skills
Software Development, Linux, Telecommunications, C++, Agile Methodologies, Unix, VoIP, TCP/IP, SIP, SIP Trunking, SIPP, VoIP protocols SIP, H.323
Education
Queen's University 1979 — 1989
Bachelor's degree, Computer Science
Cigna October 2014 - July 2015
Avaya October 2010 - April 2014
DCP Midstream January 1999 - October 2010
Skills
PMP, Program Management, Project Portfolio..., Business Analysis, Business Process, Business Process..., Integration
Education
University of Denver - Daniels College of Business 2010 — 2010
Regis University 1999 — 2003
BA
Villanova University
CafeX Communications September 2013 - Present
ThruPoint January 2012 - August 2013
Avaya January 2010 - December 2011
Nortel January 2009 - December 2009
Nortel September 2006 - December 2008
Nortel August 2005 - August 2006
Nortel July 2000 - July 2005
Skills
Product Marketing, Pricing Analysis, Marketing Communications, Python, R, Statistics, MongoDB, Data Analytics, Data Wrangling, Applied Mathematics, Probability Theory, Messaging, Competitive Analysis, Unified Communications, Telecommunications, Strategic Partnerships, Go-to-market Strategy, VoIP, Wireless, SIP, Mobile Devices, IP, Strategy, Management, SaaS
Education
University of Guelph 1998 — 2000
Master of Science, Applied Mathematics
Queen's University 1994 — 1995
Bachelor of Education, Mathematics, English
Trent University 1990 — 1993
Bachelor of Arts, Mathematics, English
Diaspark Inc May 2012 - Present
Avaya October 2010 - April 2012
Cybage October 2008 - October 2010
Patni Computer System December 2005 - September 2008
Skills
Objective-C, iPhone Application..., MVC, Agile Methodologies, Mobile Application..., Object Oriented Design, C++, SDLC, Software Development, Design Patterns, XML, Requirements Analysis, Scrum, Oracle
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2002 — 2005
Master of Computer Applications (MCA), Computer Science
Rani Durgavati Vishwavidyalaya 1999 — 2002
Bachelor's degree, Electronics
Meru Networks May 2013 - May 2015
Aricent Group December 2012 - May 2013
Avaya September 2010 - December 2012
Skills
Strategy, Management, Marketing, Routing, TCP/IP, Routing Protocols, IP, Switches, QoS, Wireless Networking, Wireless Routers, Telecommunications, Nortel Certified Support, C, Meru, Wireless, C++, SIP, Unified Communications, VoIP, Technical Support, Ethernet, Networking, Avaya Technologies
Education
Purdue University - Krannert School of Management 2015 — 2016
Master of Business Administration (M.B.A.)
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2006 — 2010
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering, Honors 77.6%
Jawahar Lal Nehru School Bhopal 2001 — 2006
High School, Maths Science
St Josephs Co-ed School Bhopal
Avaya January 2014 - Present
Somerset Orthopedic Associates, P.A. July 2012 - January 2014
RVision Media/Rutgers Athletic Department September 2011 - December 2011
Raritan Valley Rowing Club August 2011 - August 2011
Gordon Paul Pro Tennis School June 2005 - August 2011
Skills
Teamwork, Physical Therapy, Microsoft Office, Telecommunications, Sales Operations, Sales Process, Sports Coaching, Customer Service, Public Speaking, Team Building, Solution Selling, Sports Biomechanics, Research, Windows, Human Anatomy, SME, Radvision, IP Office, Outlook, Cross-functional Team..., Channel Sales, Channel Partners, Marketing, Social Media Marketing, Channel Account..., VoIP, Sales, Managed Services, Unified Communications, Management, Telephony
Education
Rutgers, The State University of New Jersey-New Brunswick 2008 — 2012
Bachelor of Arts (BA), Political Science
Raritan Valley Community College 2012 — 2013
Pre-Physical Therapy Studies
Avaya September 2010 - Present
Avaya March 1984 - February 2011
Avaya July 2006 - August 2010
Education
Regis University 2000 — 2002
Business
DaVita July 2014 - Present
KIPP Foundation September 2013 - December 2013
Avaya January 2013 - August 2013
Alliant International University 2004 - 2013
Cisco Systems, Inc. 2000 - 2002
Pioneer South Central (Concrete & Aggregates) 1998 - 2000
Applied Materials, Inc. 1997 - 1998
United Technologies Corp. - Otis Elevator Company 1987 - 1997
TATA Group 1981 - 1985
Skills
Strategic Financial..., Building Business..., Financial Turnarounds, Decision Support, Operational Support, Managerial Finance, Dashboard and Metrix..., Budgeting and..., Financial Analysis, Financial Modeling, Management Reporting, Continuous Process..., Manufacturing Accounting, Activity Based Costing, Cost Accounting, Financial Reporting, Build Strong Teams, Staff Development, Accounting, Forecasting, Management, Budgets, Business Intelligence, Strategy, Strategic Planning, Turn Around Management, Leadership, Analysis, Competitive Analysis, Continuous Improvement, Business Strategy, Mergers & Acquisitions, Portfolio Management, Auditing, Start-ups, Sarbanes-Oxley Act, Internal Controls, Cross-functional Team..., Business Planning, Corporate Finance, Income Statement, Policy, Process Improvement, Business Analysis, Training, Risk Management, Business Process..., Internal Audit, Due Diligence, Financial Accounting
Education
Purdue University 1985 — 1987
M.S. (MBA), Management - Finance
Shivaji University 1984 — 1985
M.Com. (MS), Management & Cost Accounting
University of Mumbai 1974 — 1978
B.Com. (BS), Financial Accounting & Auditing
St. Mary's School 1963 — 1973
Indian School Certificate (Univ. of Cambridge)
Sungard Availability Services March 2013 - Present
Avaya July 2010 - December 2012
Sun-Times Media March 2009 - July 2010
Cross Telecom February 2008 - July 2008
Cross Telecom January 2006 - January 2008
Avaya February 2005 - February 2006
StorageTek 2000 - 2005
Skills
Sales Strategy Training..., Organization and..., Talent Management /..., Managing Change and..., Organziational Needs..., Curriculum Design and..., Program Management, Organizational..., Executive /..., Performance Management..., Industry Research and..., Coaching, Training, Leadership, Leadership Development, Talent Management, Solution Selling, Process Improvement, Change Management, Performance Management, CRM databases, Management, Account Management, Business Development, Sales Operations, Telecommunications, Cross-functional Team..., Call Centers, New Business Development, Strategic Planning, Team Management, Sales, Strategy, Sales Management, Professional Services, Selling, Human Resources, Project Planning, Negotiation, Customer Retention, CRM, Marketing, Vendor Management, Analysis, Cold Calling, SaaS, Strategic Partnerships, Budgets, Marketing Strategy, Salesforce.com
Education
Regis University
LifePaths Counseling August 2006 - Present
2nd Chance Counseling June 2014 - Present
Front Range Counseling Center 2010 - 2012
Avaya March 2003 - May 2010
Arapahoe-Douglas Mental Health Network September 2005 - April 2008
Skills
Counseling Psychology, Self-esteem, Mental Health Counseling, Mental Health, Stress Management, Psychotherapy, Life Transitions, Mindfulness, Psychology, Group Therapy, Personal Development, Family Therapy, Behavioral Health, Healing, Crisis Intervention, CBT, Therapists, Clinical Supervision, Small Group Counseling, Grief Counseling, Anger Management, Stress, Adolescents, Post Traumatic Stress, Addiction Recovery, Motivational...
Education
Regis University 2002 — 2006
Master of Arts, Counseling Psychology
Plymouth Rock Companies July 2004 - Present
Avaya 2004 - 2004
Pinnacle Research Group 2003 - 2004
Zenith Electronics Corporation 2001 - 2003
IMT Strategies 2000 - 2001
Institute for International Research 1998 - 2000
Moskowitz Jacobs Inc. 1996 - 1998
Psychological Motivations, Inc. 1992 - 1996
Skills
Market Research, Marketing Strategy, Product Development, Competitive Analysis, Marketing Research, Strategy, Product Management, Integrated Marketing, Analysis, Strategic Planning, B2B, Online Marketing, Marketing, Marketing Communications, Qualitative Research, Business Development, Digital Marketing, Email Marketing, Lead Generation, Leadership, Entrepreneurship, Project Management, E-commerce, Analytics, Program Management, Consumer Behaviour, Competitive Intelligence, Segmentation, Market Intelligence, CRM, Market Analysis, Customer Insight, Web Analytics, Brand Management, Direct Marketing, Primary Research, Focus Groups, Consumer Insight, Brand Development, Advertising Research, Brand Equity, Positioning, Mobile Marketing, Product Marketing, Marketing Management, Strategic Thinking, Strategic Partnerships, Secondary Research, SEM, Multi-channel Marketing
Education
Regis University 2005 — 2007
MBA, Marketing
State University of New York College at Brockport
BS, Broadcast Communications
Jenne, Inc March 2011 - Present
Jenne, Inc March 2010 - Present
Avaya Inc. September 2000 - August 2008
Avaya 2001 - 2007
Bell Labs Lucent Technologies April 1996 - September 2000
AT&T March 1994 - April 1996
NCR Corporation December 1992 - March 1994
AT&T June 1987 - December 1992
Davies and Associates March 1986 - May 1987
KLM Associates May 1984 - March 1986
Skills
Unified Communications, Telecommunications, Telephony, Cisco Technologies, Ethernet, Switches, Avaya, SIP, VoIP, IP, MPLS, Wireless, Network Design, Call Center, Solution Selling, Contact Centers, Pre-sales, SIP Trunking, Networking, Call Centers, Video Conferencing, Sales Engineering, WAN, IVR, Routers, LAN-WAN, Network Engineering, Cloud Computing, Network Architecture, QoS, Avaya Technologies
Education
Purdue University 1978 — 1983
BS
Avaya September 2013 - Present
Aspect Software June 2010 - September 2013
Aspect Software May 2005 - May 2010
Aspect Software January 2003 - April 2005
Aspect Software September 2000 - December 2002
Raj Consultants, Inc. June 1999 - August 2000
Compaq April 1996 - May 1999
Information Management Resources June 1995 - March 1996
HCL - Hewlett Packard October 1994 - April 1995
Skills
C#, .NET, WCF, WF, C++, MFC, C, Java, J2EE, CTI, Web Services, VoIP, SIP, IVR, XML, ClearCase, Android Development, iOS development, Agile / Scrum, Windows Azure, SCOM, SOA, Enterprise Architecture, Contact Center..., Call Recording Solutions, Integration, Enterprise Software, Java Enterprise Edition, Software Development
Education
PSG College of Technology 1992 — 1995
Master of Computer Applications (MCA), Computer Science
VHNSN College, Virudhunagar 1989 — 1992
Bachelor of Science (B.Sc.), Computer Science
LenderLive Network July 2013 - Present
Avaya February 2011 - June 2013
Avaya January 2010 - February 2011
Northrop Grumman Corporation December 2008 - June 2009
Northrop Grumman Corporation February 2008 - December 2008
Avaya January 2006 - January 2008
Avaya November 2003 - January 2006
First Data Corporation January 1997 - October 2003
Skills
Program Management, Strategy, Management, Business Development, Leadership, Integration, Professional Services, Business Process..., Channel Partners, Account Management, Lead Generation, Project Management, Outsourcing, Cross-functional Team..., Business Planning, Process Improvement, Marketing Management, SDLC, Strategic Planning, Marketing Strategy, Business Intelligence, Business Analysis, New Business Development, Telecommunications, Training, CRM, SaaS, Risk Management, Marketing, Executive Management, Sales, Budgets, Analytics, P&L Management, Change Management, PMO, Cloud Computing, Product Management, Software Documentation
Education
Regis University 1998 — 2002
BS, Information Systems
Windstream Communications April 2012 - August 2013
Fraze Enterprises, Inc. December 2003 - March 2012
Avaya 2007 - May 2009
Intel Corporation 1981 - 2002
Skills
Selling, Salesforce.com, Virtualization, Siebel, Access, PowerPoint, Microsoft Excel, New Business Development, Leadership, Training, Contract Negotiation, Management, Sales Operations, Telecommunications, Negotiation, Team Building, Strategy, Product Development, B2B, Process Improvement, Managed Services, Business Development, Cross-functional Team..., Sales Management, Proposal Writing, Product Management, Sales, Wireless, Vendor Management, Program Management, Direct Sales, Social Media, Customer Satisfaction, CRM, Solution Selling, Project Planning, Strategic Partnerships, Sales Presentations, Call Centers
Education
Purdue University
BS
Avaya December 2009 - Present
Nortel November 2007 - December 2009
Nortel February 2003 - November 2007
Nortel June 1999 - February 2003
Nortel March 1994 - March 2000
Nortel June 1993 - June 1999
Nortel November 1990 - June 1993
Skills
Java, Software Architecture, JEE, SIP, Linux, XML, Telecommunications, VoIP, Architecture, Java Enterprise Edition, Agile Methodologies, Software Development, Object Oriented Design, Perl, IP, Strategy, SOAP, C++, Integration, Web Services, C, Software Design, TCP/IP, ClearCase, System Architecture, Distributed Systems, Product Management, SNMP, Software Engineering, Architectures
Education
Queen's University 1986 — 1990
BScH, Physics
Carousel Industries May 2012 - Present
Quagga May 2007 - March 2012
Avaya November 2000 - May 2007
Skills
Avaya, Call Centers, Contact Centers, Data Center, IP, IVR, Cloud Computing, Cisco Technologies, LAN-WAN, MPLS, Integration, Managed Services, Project Management, SaaS, Strategic Planning, Telecommunications, Solution Selling, Unified Communications, VoIP, Video Conferencing, Voice Over, Wireless, Telephony
Education
Purdue University 1991 — 1996
Gabriel's Italian Restaurant January 2011 - Present
Avaya April 1999 - June 2010
Skills
Telecommunications, Telecommunications..., Technical Support, Customer Service, Microsoft Office, Management, Microsoft Excel, Sales, Strategic Planning, Marketing, Leadership, Microsoft Word, Project Management, Computer Hardware..., Remote Troubleshooting, Network Troubleshooting, Software Project...
Education
Red Rocks Community College 2012 — 2013
Certification, Culinary Arts and Related Services
Avaya January 2015 - Present
SPS June 2012 - January 2015
Windstream Communications April 2011 - June 2012
Avaya March 2007 - April 2011
Johns Manville December 1995 - March 2007
Skills
Managed Services, Unified Communications, Avaya, VoIP, IP, Data Center, Pre-sales, Network Design, Management, SIP, Channel, Cloud Computing, Ethernet, Wireless, T1, Sales Engineering, Co-location, Telephony, Telecommunications, CTI, Cisco Technologies, SaaS, ACD, Leadership, LAN-WAN, WAN, Product Management, Call Center, Virtualization, SIP Trunking, Video Conferencing, Salesforce.com, Voice Mail, Sales Process, Account Management, Call Centers, Vendor Management, Go-to-market Strategy, Professional Services, Direct Sales, Switches, Sales, Unified Messaging, Hosted Services, Solution Selling, Service Delivery, Contact Centers, Selling, Wireless Networking, Channel Partners
Education
Regis University
Business
Opera Mediaworks March 2013 - Present
Synechron August 2011 - March 2013
Yureekah Software Technologies Pvt Ltd October 2007 - August 2011
Synechron February 2007 - October 2007
Avaya India Pvt Ltd March 2006 - January 2007
TechniGraphics October 2001 - August 2005
Avaya October 2000 - June 2001
IBM Global Services March 2000 - October 2000
Iopsis Software India Pvt. Ltd. May 1997 - January 2000
Skills
Agile Methodologies, Agile Project Management, SDLC, Software Project..., Requirements Analysis, Java Enterprise Edition, Software Development, XML, C#, ASP.NET, Web Services, Java, SOA, Solution Architecture, Oracle, Testing, .NET, Unix, Enterprise Software, Databases, Mobile Devices, Quality Assurance, Mobile Applications, Telecommunications
Education
Pune Institute of Computer Technology 1993 — 1997
B.E, Computer Science
University of Pune 1993 — 1997
B.E, Computers
Genesys June 2012 - Present
Avaya March 2010 - June 2012
Oritor November 2009 - March 2010
Avaya February 2007 - June 2009
Ubiquity Software January 2006 - February 2007
Hummingbird April 2000 - November 2005
SHL Systemhouse/EDS January 1985 - April 2000
Skills
SIP, Portals, Database Design, IMS DB/DC, Web Development, Object Modelling, Agile Methodologies, VoIP, SOA, Architecture, Cloud Computing, Software Development, Java, Web Services, SaaS, Enterprise Architecture, Telecommunications, Java Enterprise Edition, Enterprise Software, Integration, Strategy, Pre-sales, Product Management, Software Project..., Start-ups, Scrum, Object Oriented Design, Web Applications, Technical Leadership, Solution Architecture, Distributed Systems, System Architecture, Software Design, Mobile Applications, Software Engineering, Architectures
Education
Queen's University 1980 — 1984
BA Honours
Mackenzie High School 1975 — 1980
Palo Alto Networks August 2014 - Present
NetMotion Wireless February 2014 - August 2014
NetMotion Wireless March 2010 - February 2014
Avaya 2009 - March 2010
Nortel March 2006 - December 2009
Nortel 1998 - March 2006
CPACKAGES.COM, INC. January 1999 - May 2001
Merrill Lynch, Pierce, Fenner & Smith Incorporated May 1996 - April 1998
Skills
Solution Selling, Enterprise Software, Unified Communications, Wireless, VoIP, SaaS, Cloud Computing, Management, Business Development, CRM
Education
Quinlan School of Business, Loyola University Chicago 2003 — 2006
MBA, Management & International Business
The Beijing Center for Chinese Studies 2006 — 2006
International Management
Thammasat University in Bangkok 2005 — 2005
International Finance
Xavier University 1994 — 1998
BS, Marketing
Loyola Academy 1990 — 1994
Ventyx, an ABB company 2014 - Present
Avaya 2006 - 2013
CreekPath Systems 2000 - 2005
FastIdeas March 2000 - November 2000
Skills
Agile Methodologies, Enterprise Software, Software Development, Software Project..., SaaS, Unix, Telecommunications, Product Management, System Architecture, Java, Databases, Requirements Analysis, Software Engineering, REST, Integration, Product Marketing, Web Applications, Cloud Computing, Linux, Distributed Systems, Storage, Start-ups, Architectures, Virtualization, SOA, Offshore Outsourcing, Web Application Design, Outsourcing, Architecture, Unified Communications, Agile Project Management, C++, Web Services, Scrum, Data Warehousing, Web Development, Storage Devices, Solaris, Enterprise Architecture, Leadership, PHP, Project Management, Program Management, Solution Architecture, Solution Implementation, VoIP, SDLC, XML
Education
Regis University 1993 — 1995
MSCS, Computer Information Systems, 4.0
Regis University 1990 — 1995
Bachelor's degree, Business/CIS, 3.8
TeleTech Holdings Corp. 2008 - 2012
Avaya May 2006 - April 2008
Harland Financial Solutions November 1998 - April 2006
Skills
Vendor Management, Team Leadership, Product Management, Change Management, ITIL, Software Project..., Integration, Outsourcing, Process Improvement, Troubleshooting, Call Centers, IT Management, Service Delivery, Data Center, PMP, IT Operations, Cloud Computing, Disaster Recovery, IT Strategy, IT Service Management
Education
Regis University 2001 — 2003
MIS, Information Technology
Avaya April 2015 - Present
Xima Software January 2013 - April 2015
Jenne, Inc May 2012 - December 2012
ShoreTel January 2011 - April 2012
Avaya March 2004 - January 2011
Sun Microsystems 2000 - 2004
Skills
Channel Partners, Channel, Unified Communications, Managed Services, Solution Selling, Telephony, Go-to-market Strategy, Video Conferencing, SaaS, VoIP, Direct Sales, SIP, Cloud Computing, Telecommunications, MPLS, Pre-sales, IP, Salesforce.com, Sales Process, Strategic Partnerships
Education
Regis University 1998 — 2003
Masters Degree, Business Administration and Management, General
Avaya December 2009 - May 2013
Nortel July 2008 - December 2009
Education
Queen's University 1983 — 1984
Masters, Economics
Student at Armstrong State University in Savannah GA September 2014 - Present
Savannah Senior Citizens October 2012 - May 2015
Unemployed October 2012 - January 2013
National Parks Service September 2009 - April 2011
DOL - VR (AARP) August 2007 - October 2008
T/Lucent Technologies January 1981 - January 2006
Avaya October 2000 - September 2005
Lucent Technology/AT&T/Mountain Bell September 1981 - October 2000
United States Government - Bureau of the Census April 1980 - April 1981
American Flyers Airline July 1970 - November 1971
Skills
Outstanding Customer..., Office Administration, Customer Negotiations, System Administration, Teamwork, Training, Management, Telecommunications, Project Planning, Human Resources, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, PowerPoint, Recruiting, Event Planning, Event Management, Team Building, Inventory Management, Employee Relations, Team Leadership, Time Management, Customer Service, Negotiation, Nonprofits, Strategic Planning, Social Networking, Sales, Fundraising, Coaching, Marketing, Public Speaking, Leadership, Social Media, Budgets, Blogging, Research, Administration
Education
University of Phoenix 2005 — 2006
Philosophy
University of Colorado 1977 — 1979
University of Colorado at Denver 1977 — 1978
Biology, Philosophy/biology
Red Rocks Community College 1975 — 1977
biology/Philosophy
Marengo County High School 1962 — 1965
Diploma
public high school 1960 — 1965
diploma, no major
Tata Consultancy Services December 2013 - Present
Verizon Wireless January 2013 - December 2013
Avaya March 2012 - August 2012
Ernst & Young January 2011 - November 2011
International Awards Group October 2009 - April 2010
Core Associates October 2007 - October 2009
Girl Scouts of the USA July 2008 - November 2008
IBM February 2001 - June 2007
IBM February 1994 - January 2001
IBM March 1991 - January 1994
Skills
IT Project & Program..., Business Analysis, Forecasting, Team Building, ERP, Quality Assurance, CRM, Strategy, Mergers & Acquisitions, Project Planning, Telecommunications, Vendor Management, Business Intelligence, Networking, Requirements Analysis, SOA, Enterprise Software, Access, Process Improvement, Strategic Planning, Information Technology, SAP, Team Leadership, .NET, Program Management, MS Project, IT Strategy, Project Management, SDLC, Leadership, Integration, Software Project..., PMP
Education
City University of New York-Queens College
MA, Economics
Queens College
BA, Mathematics
Agile Communications, Inc. April 2010 - Present
Avaya July 1998 - January 2010
Lucent Technologies 1990 - 1995
AT&T 1985 - 1990
Bell Labs Lucent Technologies 1985 - 1990
Skills
Leadership, Integration, Agile Methodologies, VoIP, SIP, TCP/IP, Mobile Devices, Wireless, Software Development, Product Development, Team Leadership, Avaya, Systems Engineering, Embedded Systems, Cross-functional Team..., Management, Telephony, Team Building, Debugging, Ethernet, XML, Telecommunications, Program Management, Engineering Management, System Architecture, Engineering, IP, Unix, Linux, Testing, SQL, Technical Leadership, Architecture, VxWorks, Perl, Pre-sales, Software Project..., Software Design, Mobile Applications, PMP, Cloud Computing, Requirements Analysis, Product Management, Technology Management, ClearCase, Embedded Software, SNMP, Project Management, C++, Software Engineering
Education
Purdue University 1983 — 1985
MS, Electrical Engineering
Purdue University 1978 — 1983
BS, Electrical Engineering
Avaya February 2007 - Present
Level 3 Communications 2004 - 2007
Sun Microsystems January 2000 - March 2002
Education
Kennedy High School 1980 — 1983
Regis University
CIS, Computer Information Systems
TeleTech October 2010 - January 2014
Visa September 2009 - October 2010
TeleTech December 2005 - September 2009
Remtech (CIBER, Inc.) June 2004 - July 2005
Electronic Warfare Associates ( EWA) March 2004 - June 2004
Avaya April 2003 - March 2004
Bingo King November 2002 - April 2003
WideOpenWest January 2001 - November 2002
US Navy April 1997 - January 2001
Skills
Leadership, PMP, Vendor Management, Avaya, Service Delivery, Call Center, PMI, Virtual Teams, Resource Management, Outsourcing, RFP, Project Delivery, Enterprise Software, Information Technology, Process Improvement, Disaster Recovery, Call Centers, SDLC, Management, Customer Satisfaction, Managed Services, Data Center, Project Management, Business Process, Integration, ITIL, BPO, Product Management, Workforce Management, Customer Experience, Sla, Project Portfolio..., Strategic Planning, Professional Services, CRM, Program Management, Contact Centers, Pre-sales, PMO, Team Management, Offshoring, IT Operations, IT Management, Telecommunications, Technical Support, IT Service Management, Business Intelligence, System Deployment, VoIP, Business Process...
Education
Regis University 2005 — 2007
Masters of Science, Management: Project Leadership and Management, 3.8
University of Phoenix 2001 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Naval Training Center 1997 — 1999
Stabilizer Gyrocompass Technician, 4.0
Cisco January 2008 - Present
Avaya June 1997 - December 2007
AT&T August 1981 - June 1997
Skills
Channel Programs, Channel, Resellers, Channel Management, Managed Services, Sales Operations, Demand Generation, Sales Management, Channel Partners, Go-to-market Strategy, Change Management, Management, Long Term Relationship..., Business Alliances, Cross-functional Team..., Sales, Marketing Strategy, Sales Enablement, Telecommunications, Telephony, Relationship Management, Unified Communications, Business Development, SaaS, Cloud Computing, Professional Services, Strategic Partnerships, Strategic Alliances, Partner Management, Enterprise Software, Multi-channel Marketing, Product Management, Direct Sales
Education
The College of William and Mary - The Mason School of Business 1990 — 1991
MBA, Business
Radford University 1972 — 1976
BS, Social Science
Colorado PERA October 2012 - Present
Avaya November 2008 - December 2011
Avaya August 2006 - November 2008
Skills
Reverse Logistics, Supply Chain, Cross-functional Team..., Operations Management, Warehouse Management, Process Improvement, Logistics, SAP, Inventory Management, Supply Chain Management, Supply Management, 3PL, Warehousing, Supply Chain..., Analysis, Materials Management, Vendor Management
Education
Regis University 1999 — 2002
Masters of Business Administration, Business
Regis University 1995 — 1998
Bachelor of Arts and Science, Business, Spanish
Avaya November 1996 - June 2013
Avaya Basking Ridge, NJ November 1996 - June 2013
Skills
VoIP, Avaya, Telecommunications, Unified Communications, Contact Centers, Call Centers, Managed Services, Telephony, Channel Partners, Solution Selling, Wireless, IP, Professional Services
Education
Raritan Valley Community College 2002 — 2004
Tata Communications May 2012 - Present
Tata Communications May 2012 - March 2014
Cable&Wireless /Vodafone August 2008 - May 2012
Cable & Wireless 2008 - 2010
Infosys June 2007 - August 2008
Avaya Global Connect 2005 - 2007
Avaya 2005 - 2007
Skills
Technical Presales, SIP, VoIP, Unified Communications, MPLS, Cisco Technologies, Avaya, Pre-sales, Managed Services, Telecommunications, Video Conferencing, Call Center, IP, Service Delivery, Network Design, Enterprise Software, Cloud Computing, ITIL, WAN, Networking, Data Center, Ethernet, Solution Selling, Virtualization, Telephony, Integration, Contact Centers, IVR, Wireless, QoS, Routing, Switches, Call Centers
Education
Delhi Public School 1996 — 1998
12th, PCMB
Sacred Heart School 1985 — 1996
XTH, PCMBH
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor of Technology (B.Tech.)
Sonus Networks 2015 - 2015
Citi 2014 - 2014
Ticketsoft 2013 - 2013
Tata Consultancy Services 2012 - 2013
Cisco 2010 - 2010
EOS CCA 2009 - 2010
Microsoft 2007 - 2008
UNIVERSITY OF TEXAS AT DALLAS 2007 - 2007
Avaya 2006 - 2006
Skills
CCNA, CCNP, CompTIA A+, ITIL
Education
University of Phoenix
Masters of Science, Industrial organization with focus in marketing, 3.5
The University of Texas at Dallas
Masters of Arts, Interdisciplinary studies with focus in MIS, 3.0
The University of Texas at Dallas 2003 — 2007
Bachelor's of Science, Natural Sciences and Mathematics, 3.0
Purdue University
Bachelor's of Science, Electrical Engineering, 3.0
Avaya January 2014 - Present
Avaya January 2012 - December 2013
Avaya August 2007 - December 2011
GE 2004 - 2007
GE 2000 - 2004
GE 1998 - 2000
GE 1992 - 1998
Skills
Channel, Go-to-market Strategy, Sales, SaaS, Call Centers, Strategic Partnerships, Cross-functional Team..., Management, Six Sigma, Telecommunications, Solution Selling, Product Marketing, Channel Partners, Analysis, Product Management, Unified Communications, Professional Services, Demand Generation, Program Management, Business Alliances
Education
Purdue University - Krannert School of Management 1987 — 1991
BS, General Management / Finance
Vonage March 2015 - Present
Vonage Holdings June 2008 - Present
Telcordia Technologies December 2007 - June 2008
Sun Microsystems 2007 - 2007
Avaya 2005 - 2006
CGI-AMS 2002 - 2005
Key Data Solutions 2001 - 2001
Key Data Solutions 2001 - 2001
Sun Microsystems 2000 - 2001
Skills
Sourcing Expert, Full-cycle Recruiting, Applicant Tracking..., College Recruiting, Talent Acquisition, Technical Recruiting, Internet Recruiting, Salary Negotiation, Screening, Interviewing, Recruitment/Retention, Talent Management, Hiring, Vendor Management, Resume Writing, PeopleSoft, Metrics, Candidate Assessment, Professional Networking, Social Networking, Interviews, Recruiting, Benefits Negotiation, Cold Calling, Temporary Placement, Leadership, Business Networking, Human Resources, Management, Staffing Services, Sourcing, Screening Resumes, SDLC, Contract Recruitment, Deferred Compensation, Onboarding, Employee Relations, Performance Management, IT Recruitment, Business Development, Permanent Placement, Staff Augmentation, Employer Branding, Executive Search, Call Centers, Personnel Management, Employee Training, Employee Benefits, Resource Management, Training
Education
Katharine Gibbs 2004 — 2005
Certificate, Paralegal
Raritan Valley Community College
Coty Inc. 2015 - Present
Readers Digest 2010 - 2014
Avaya 2002 - 2010
Skills
QSIG, Telecommunications, VoIP, Unified Communications, Call Center, Outsourcing, Business Process..., Management, SAP, Call Centers, Essbase, Business Process, Forecasting, Finance, Cloud Computing, SAP BI, Financial Reporting, Financial Analysis, SAP BW, CRM, Business Analysis, Hyperion Enterprise, Vendor Management, Sarbanes-Oxley Act, Business Intelligence, Team Leadership, Analysis, Cross-functional Team..., Hyperion, ERP, Process Improvement, Program Management, Budgets
Education
Ramapo College of New Jersey 1985 — 1989
Bachelor of Science (BS), Accounting
Avaya Channel Account ManagerCisco Systems2006 - 2007
Education
Regis University 1984 — 1988
Hospira March 2013 - Present
People Tech, LLC July 2006 - Present
Hospira 2013 - 2014
State of California May 2010 - March 2013
Avaya June 2009 - May 2010
Dr Pepper Snapple Group November 2008 - June 2009
State of NC 2006 - 2008
Deloitte October 2000 - August 2006
Estee Lauder March 2005 - July 2006
DACG May 1996 - October 2000
Skills
Organizational Design, Change Management, Business Transformation, Program Management, Business Process..., Management Consulting, ERP, Organizational..., Training, Business Process, Project Management, Workshop Facilitation, Succession Planning, Team Leadership, Process Improvement, Leadership Development, Performance Management, Leadership, Strategy, Consulting, Business Strategy, Organizational..., Strategic Planning, Team Building, Training Delivery, Business Process..., Coaching, Vendor Management, SAP, PMO, Telecommunications, Employee Training, Instructional Design, SAP Implementation, Executive Coaching, Performance Improvement, IT Strategy, Business Planning, Culture Change
Education
University of Tennessee-Knoxville 1992 — 1994
Purdue University 1989 — 1992
Aerospace Engineering
Comcast October 2012 - Present
Canoe Ventures May 2011 - September 2012
Comcast Cable July 2010 - February 2011
Comcast Interactive Media November 2009 - February 2010
Epsilon Data Management February 2008 - March 2009
Avaya October 2007 - January 2008
Xcel Energy January 2007 - September 2007
Colorado Dept. of Human Services July 2006 - December 2006
InfoNow Corporation December 1999 - June 2006
Skills
Data Warehousing, ETL, Oracle, Business Intelligence, SQL, Business Objects, Data Integration, Database Design, Databases, Data Analysis, Database Analysis, Solution Architecture, Oracle SQL, Database Development
Education
Regis University 2007 — 2009
MSCIS, Computer Information Systems
Colorado Free University
Oracle University
Regis University
BSBA, Accounting major, Finance minor
Cogent Communications September 2012 - Present
Avaya May 2011 - August 2012
Prestige Automotive Sales & Leasing LLC April 2008 - April 2012
OfficeMax September 2008 - April 2011
Ricoh Americas Corporation February 2008 - August 2008
First Meridian Mortgage May 2002 - January 2008
IDT Corporation March 1998 - April 2002
Skills
Strategic Planning, Problem Solving, Business Strategy, Cold Calling, Solution Selling, Cloud Computing, Sales Management, New Business Development, Channel Sales, Managed Services, Telecommunications, Channel, Direct Sales, SaaS, Co-location, Channel Partners, Business Development, Sales Process
Education
Queens College 1993 — 1997
Bachelor of Arts (BA)
LifeCell Corporation May 2015 - Present
Mallinckrodt Pharmaceuticals, formerly IKARIA, Inc. August 2013 - Present
Avaya February 2008 - June 2013
Avaya August 1999 - February 2008
Lucent June 1998 - August 1999
AT&T November 1987 - June 1998
Skills
Telecommunications, Audio Conferencing, Teamwork, Microsoft Office, Microsoft Excel, PowerPoint, Negotiation, Vendor Management, Administrative..., Customer Service, Outlook, Software Documentation, Leadership, Office Management
Education
Katherine Gibbs School of Business 1990 — 1990
Raritan Valley Community College
Micro Computers
Avaya July 2014 - Present
CSC August 2006 - June 2014
Tata Consultancy Services March 2000 - July 2006
Siemens June 1999 - March 2000
Skills
Oracle SOA Suite, Oracle BPM Suite, Oracle Service Bus, Oracle E-Business Suite, EAI, Process Management, Oracle Fusion Middleware, System Integrators, Project Management
Education
PSG College of Technology 1998 — 2000
Master of Engineering (MEng), Computer Science
PSG College of Technology 1994 — 1998
Bachelor of Engineering (B.Eng.), Electronics and Communications Engineering
GSK May 2011 - Present
GSK January 2012 - January 2015
GlaxoSmithKline February 2008 - April 2011
Avaya April 1997 - May 2008
Skills
Process Improvement, SAP, Supply Chain Management, Supply Chain, Program Management, Forecasting, Cross-functional Team..., Strategic Planning, Vendor Management, Materials Management, Business Process..., Lean Manufacturing
Education
Purdue University 1990 — 1994
Bachelor of Science (B.S.), Industrial Engineering
Jobson Interactive October 2012 - Present
SPARTA Inc, a Parsons Company January 2010 - October 2012
Avaya July 2006 - March 2009
Northrop Grumman Corporation June 2001 - July 2006
Skills
ASP.NET, C#, Visual Basic, HTML, JavaScript, CSS, AJAX, jQuery, Visual Studio, Microsoft SQL Server, IIS, SharePoint, MS Reporting Services
Education
Regis University 1994 — 1997
Bachelor of Science (B.S.), Business Administration
Howell High School 1984 — 1988
GN Netcom Channel Account Manager - Unified CommunicationsCisco SystemsSeptember 2006 - December 2007
Avaya January 1999 - November 2001
Education
Regis University 1984 — 1984
BS Business Administration, Business
The TJX Companies, Inc. April 2015 - Present
Avaya February 2002 - March 2014
Vista Information Technologies June 2000 - February 2002
Microcomputer Technical Services February 1998 - June 2000
Skills
VoIP, Cisco VoIP, QoS, Avaya IP Telephony, Routers, Cisco Technologies, Switches, IP, Networking, Avaya, SIP, Troubleshooting, Cisco Call Manager, Telephony, Telecommunications, Unified Communications, Program Management, LAN-WAN, WAN, Avaya Technologies
Education
Network Technology Academy Institute 2014 — 2015
CCNP, CCNA, CCNP, MCSA
Quinsigamond Community College 1995 — 1998
Associate of Science, Computer System Support/Network Support (candidate)
Electronic Arts January 2009 - April 2009
Avaya January 2003 - October 2008
Lucent Technologies January 2000 - January 2003
AT&T June 1985 - January 2000
Education
Purdue University 1981 — 1985
BE, Computer Science, Electrical Engineering
Avaya September 2004 - March 2011
Kraft General Foods January 1997 - September 2004
Nabisco September 1993 - January 1997
Skills
Management, Cross-functional Team..., Process Improvement, Vendor Management, Forecasting, SharePoint, Leadership, Program Management, Business Analysis, Microsoft Excel
Education
The Cittone Institute 1992 — 1993
Certificate, Office Automation
Raritan Valley Community College 1990 — 1992
No, Early Childhood Education
Avaya December 2009 - Present
Nortel January 1997 - December 2009
Skills
UDP, SIP, VoIP, Telecommunications, IP, Perl, TCP/IP, ClearCase, Ethernet
Education
Purdue University 1992 — 1996
B.S., Computer Science
BlackBerry January 2014 - Present
BlackBerry November 2010 - January 2014
Avaya December 2009 - November 2010
Nortel May 1999 - December 2009
Perley-Robertson, Hill & McDougall February 1992 - May 1999
Perley-Robertson, Hill & McDougall July 1990 - January 1992
Education
Law Society of Upper Canada 1991 — 1992
Bar Admission Course
Queen's University 1987 — 1990
LLB, Law
Custom Furniture and Cabinetry June 2002 - Present
Avaya January 1993 - October 2001
LUCENT / AVAYA 1972 - 2001
Skills
Entertainment Centers, Avaya, PBX, Telephony, Customer Satisfaction, Telecommunications, Audix, ACD, Call Center, Customer Relations, Troubleshooting, Unix, Customer Service, Problem Solving, Call Centers, Unified Communications, IVR, CTI, H.323, Software Installation, TCP/IP, Routers, Routing, SIP, Wood, IP, Contact Centers, ISDN, Video Conferencing, Wireless, Technical Support, WAN, Switches, VoIP, Networking, Ethernet, Cisco Technologies, LAN-WAN, Hardware, Cabinetry, Network Engineering, Avaya Technologies
Education
Regis University
Computer Information Systems
Westinghouse Air Brake - Wabtec September 2013 - Present
IMG October 2010 - 2013
Avaya July 2008 - October 2010
Visteon December 1997 - July 2008
The New York Times 1996 - 1997
Ford Motor Company 1984 - 1996
Skills
Executive Management, Enterprise IT Strategy, Enterprise Architecture, CIOs, ERP Implementations, Global IT Operations, Vendor Management, IT Strategy, IT Management, Integration, IT Operations, Program Management, ITIL, ERP, Business Intelligence, SAP, Cloud Computing, Data Center, CRM, IT Service Management, Strategy, Outsourcing, Information Technology, Management, Cross-functional Team..., Software Development, Project Management, Business Process, Leadership, Infrastructure, Business Process..., Disaster Recovery, Enterprise Software, IT Outsourcing, Project Portfolio...
Education
Wayne State University 1985 — 1988
MS, Electronics and Comp Control Systems
Purdue University 1980 — 1984
BS, Computer Science
AT&T Mobility July 2008 - Present
Sprint Nextel April 2004 - July 2008
Avaya January 1999 - March 2003
U S WEST January 1989 - January 1999
Skills
Channel Management, Solution Selling, Wireless, Consultative Selling, Direct Sales, Contract Negotiations, Sales Management, Account Management, Customer Satisfaction, Channel, New Business Development, Channel Partners, Selling, Contract Negotiation, Channel Sales, Indirect Channel Sales, Managed Services, Sales Operations, Sales Process, Salesforce.com, Telecommunications
Education
Regis University
Business Administration/Finance
SportsMEDIA Technology Corp 2013 - Present
Avaya 2004 - 2013
Precision Sports Statistics Inc 1992 - 2004
AT&T Bell Labs 1983 - 1992
Education
Purdue University - Krannert School of Management 2008 — 2010
EMBA, Business
The Cooper Union for the Advancement of Science and Art 1980 — 1984
MSEE&BSEE, Electrical Engineering
VMware September 2013 - Present
Avaya October 1995 - July 2013
US Army October 1992 - July 1995
QQ September 1990 - November 1992
Skills
Linux, Telecom Technologies, Computer Repair, Computer Hardware, Satellite Communications, C++, x86 Assembly, Electronics, Telecommunication..., Telecommunication..., Telecommunications, Internet Research, Website Development, Programming, TCP/IP, VoIP, Troubleshooting, Avaya, LAN-WAN, IP, SIP, Unix, Switches, Telephony, H.323, ISDN, Voice Mail, ACD, TDM, Avaya Communication..., CTI, QoS, IP PBX, Unified Messaging, Unified Communications, IVR, Routing, Technical Support, Ethernet, Routers, T1, SIP Trunking, Avaya IP Telephony, Media Gateways, Voice & Data Convergence, H.248, IP Phones, Contact Centers
Education
Regis University 2010 — 2015
BSCS, Computer Science, 3.9
Quantum September 2015 - Present
Nexsan by Imation October 2013 - Present
Forsythe March 2013 - October 2013
Datalink July 2011 - May 2012
Avaya October 2009 - April 2011
EMC September 2004 - October 2009
McDATA 2003 - 2004
Sun Microsystems 2000 - 2003
StorageTek 1991 - 2000
Skills
Storage, Managed Services, Channel, SaaS, Enterprise Software, Channel Partners, Professional Services, Direct Sales, Data Center, Account Management, Sales Management, Virtualization, Cloud Computing, Competitive Analysis, Go-to-market Strategy, Leadership, Sales, Storage Solutions, Telecommunications, Unified Communications, Sales Operations, Wireless
Education
University of Colorado Boulder 1982 — 1986
MS-Marketing, Business School
University of Colorado Boulder 1982 — 1986
Bachelor of Business Administration (BBA), Marketing
Punahou School 1974 — 1975
Private Prep School
AmeriStaff September 2010 - March 2011
National Jewish Health April 2006 - June 2009
Volt Technical Resource April 2005 - October 2005
Frontier Mechanical Inc. June 2002 - December 2004
Avaya June 1997 - July 2001
AT&T Global Business Communications Systems April 1991 - May 1997
Education
Regis University 1989 — 1993
Business Administration
Merck 2009 - Present
EMC July 2004 - Present
Avaya 2000 - 2002
AT&T 1995 - 2000
Skills
Computer System..., Documentum, 21 CFR Part 11, PMP, SDLC, CAPA, Pharmaceutical Industry, SharePoint, Requirements Analysis, User Acceptance Testing, IT Strategy, Document Management, Enterprise Content..., Agile Methodologies, Agile & Waterfall..., SAP SD Module, Internal Communications, Solution Architecture, Requirements Gathering, Software Project..., Software Documentation, Business Analysis, System Deployment, IT Service Management, IT Management, Information Technology, Web Services, Process Improvement, Business Process..., Data Modeling, Cloud Computing, Consulting, Vendor Management, Business Process..., Enterprise Software, Integration, PMO, Quality Assurance, ITIL, Business Intelligence, Project Portfolio..., Data Warehousing, Business Process, SOA, Visio, Disaster Recovery, ERP
Education
Stevens Institute of Technology 1997 — 1998
Masters, Project Management
Rider University 1992 — 1996
BA, Liberal Arts
Raritan Valley Community College 1989 — 1991
AAS, Marketing
University of Maryland Baltimore
Nursing
Priceless Pet Care March 2005 - Present
Straight Talk Technology March 2003 - April 2005
Avaya May 1980 - April 2003
AT&T 1983 - 1996
AT&T 1983 - 1996
Skills
Marketing, Pets, Customer Service, Dog Walking, Telecommunications, Small Business, Entrepreneurship, Reiki, Pet Sitting, Coaching, Start-ups
Education
Bancroft 2010 — 2010
Certified Animal Massage Therapist
Regis College 1974 — 1978
BA, Communications
Regis College 1974 — 1978
Bachelor of Arts (B.A.), Communication and Media Studies
Vapor Technologies, Inc. 2002 - Present
Avaya 2001 - 2002
BI Incorporated 1989 - 2001
Babson Brothers Company, InFARMation Division 1987 - 1989
KB Denver, Subsidiary of Square D Company 1986 - 1987
BI Incorporated 1982 - 1986
Dairy Systems Division of Dairy Equipment Company 1978 - 1982
David Clark Company 1976 - 1978
Education
Regis University
BS, Business Administration
Consultant December 2010 - Present
Avaya July 2009 - November 2010
Nortel Government Solutions April 2008 - June 2009
ASRC Management Services May 2006 - August 2007
Information Manufacturing Corporation August 2001 - July 2004
CSC - Computer Sciences Corporation May 1998 - August 2001
ANSTEC, Inc. August 1993 - May 1998
Maxima Corporation June 1987 - July 1993
Technassociates, Inc. August 1986 - June 1987
Skills
Integration, IP, Cisco Technologies, VoIP, Networking, Visio, Linux, Telecommunications, Call Centers, Data Center, Telephony, Managed Services, Troubleshooting, LAN-WAN, Avaya, Security, Unified Communications, Switches, Unix, Ethernet, Wireless, SIP, TCP/IP
Education
Strayer University
Associate's degree, Computer Science
Quincy University 1982 — 1984
Bachelor of Science (B.Sc.), Marketing/Marketing Management, General
Avaya September 2011 - Present
Avaya Inc October 2007 - September 2011
Galileo International May 2000 - June 2006
Skills
Avaya, Linux, Servers, Programming, Access, VoIP, SQL, Oracle SQL, Oracle, Call Center, LAN-WAN, Telephony, ISDN, Troubleshooting, TCP/IP, Telecommunications
Education
Regis University 2008 — 2011
MASTERS OF SCIENCE, ACCOUNTING
University of Colorado Denver
BACHELORS OF SCIENCE, BUSINESS ADMINISTRATION SPECIALIZED; IT
Microsoft September 2014 - Present
Queen's University September 2013 - April 2014
Queen's University January 2012 - April 2014
Queen's University - Robotics and Computer Vision Lab January 2013 - September 2013
Queen's Autonomous Sailboat Team September 2012 - September 2013
Avaya May 2012 - August 2012
Queen's Engineering Society May 2011 - April 2012
Queen's University MAST 2011 - 2012
Queen's University MAST 2010 - 2011
NBC Camps July 2008 - August 2008
Skills
Programming, C++, Java, OpenCV, Microsoft Office, Data Analysis, C, Analysis, Team Leadership, VHDL, Project Management, JavaScript, jQuery, Databases, Linux, HTML, CSS, PHP, MySQL, Arduino, Linux Server, Engineering Design, Matlab, Solid Edge, Time Management, Qt, Teamwork, Microsoft Excel, Software Development, Software Engineering
Education
Queen's University 2010 — 2014
Bachelor of Science (B.Sc.), Computer Engineering
St. Francis Xavier University 2009 — 2010
Holy Trinity Academy 2007 — 2009
HP Exstream September 2012 - Present
ELAN Home Systems June 2005 - September 2012
The AVC Group, LLC June 2005 - September 2012
The AVC Group, LLC 2005 - September 2012
Avaya 2000 - 2004
Alcatel-Lucent September 1996 - 2000
AT&T 1991 - 1996
Skills
Product Management, Software Development, Product Development, C/C++/C#, Embedded Systems, Consumer Electronics, Programming, Training, Integration, Electronics, Home Automation, Testing, XML, Operating Systems, PERL, Bugzill, Gemini, Sablime, Subversion, ClearCase,..., Technical Writing, Troubleshooting, Software Quality..., Home Theater, Automation, Sound, Perl, Technical Support
Education
Purdue University 1977 — 1978
Master's degree, Computer Science
University of Kentucky 1974 — 1977
Bachelor's degree, Computer Science
LabCorp April 2005 - Present
LabCorp August 2003 - April 2005
Avaya October 2000 - August 2001
Skills
Cross-functional Team..., Mergers, Project Management, Process Improvement, Acquisition Integration, Healthcare, Business Analysis, Business Process..., Program Management, Strategic Planning, Healthcare Information..., HL7, Change Management, Leadership, Executive Management, Strategy, Integration, Mergers & Acquisitions, Sales
Education
Purdue University 1988 — 1991
Master of Science, Industrial Engineering
University of Illinois at Urbana-Champaign 1981 — 1985
Bachelor of Science, Industrial Engineering
Avaya January 2012 - Present
Avaya June 2001 - December 2011
Avaya June 1998 - June 2001
Skills
Avaya, Audix, Voice Mail, Telephony, VoIP, SIP, Avaya Communication..., H.323, ACD, Unified Communications, ISDN, IP
Education
Pomona High School
Red Rocks Community College
CommScope 2003 - Present
Avaya 1999 - 2003
Lucent Technologies 1994 - 1999
Lucent Technologies 1992 - 1994
AT&T Technologies 1987 - 1992
AT&T Technologies 1984 - 1987
Education
Purdue University 1999 — 2004
Master of Science, Industrial Engineering & Applied Statistics
University of Nebraska-Lincoln 1984 — 1990
Bachelor of Science, Manufacturing Engineering Technology
Southeast Community College / Milford 1983 — 1984
Associate of Science, Machine Tool & Design Technology
Avaya July 2015 - Present
Moore-Performance Systems January 2015 - May 2015
Larsen & Toubro December 2012 - June 2013
Skills
C++, Process Control, C, SQL, Programming, Java, JSP, JavaScript, Eclipse, Microcontrollers, Wireshark, Networking, Data Structures, Operating Systems, TCP/IP, Linux, Matlab, CCNA, Unix, CCNP, Python, Routing Protocols, HTML, XML, JSON
Education
San Jose State University 2013 — 2015
Master's degree, Computer Networking, 3.5
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2008 — 2012
Bachelor's degree, Electronics & Communication, 3.8
Avaya July 2006 - Present
Avaya July 2006 - Present
Skills
VoIP, SIP, IP, TCP/IP, Linux, Unix, Agile Methodologies, Software Development, Wireless, Unified Communications, Java, Integration, Software Engineering, Cloud Computing, Perl, Pre-sales, Telecommunications, Mobile Devices, Networking
Education
Purdue University
Computer Science