Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Jamberry August 2014 - Present
Cubicle Solutions, Inc December 2004 - November 2013
Softscape June 2002 - December 2004
Bloomburg University September 1999 - December 2001
Avaya June 2001 - August 2001
Skills
Employee Benefits, Microsoft Office, Notary Public, QuickBooks, ADP Payroll, Oasis Outsourcing..., PEO, Highly detail oriented, Communication Skills, Payroll, Accounts Payable, Accounts Receivable, Recruiting, Human Resources, Benefits Administration, Customer Service, Interviews, Training
Education
Bloomsburg University of Pennsylvania 1998 — 2002
Bachelor of Arts (BA), Communication Studies
Council Rock High School 1996 — 1998
Avaya January 2014 - August 2014
WebPort Global October 2013 - December 2013
Bentley University May 2013 - December 2013
Standard Chartered Bank July 2011 - September 2011
Galaxy Asset Management Corporation June 2010 - August 2010
Skills
Microsoft Excel, SQL, Java, Databases, Microsoft Word, PowerPoint, Statistical Modeling, Multivariate Statistics, SAP, Business Analysis, SPSS, Oracle, SmartDraw, Bloomberg, Multi Tasking, Mandarin, Cantonese, UML, Object Oriented Design, Systems Analysis, Teamwork
Education
Bentley University 2012 — 2014
Master's Degree, Information Technology
The Ohio State University 2009 — 2012
Bachelor of Business Administration (BBA), Finance, General
Iowa State University
Integration partners June 2013 - Present
Avaya June 2000 - February 2012
Skills
Juniper, Cisco Technologies, BGP, OSPF, VoIP, Network Security, VPN, IP, TCP/IP, Switches, Data Center, Firewalls, QoS, Routing, Routers, LAN-WAN, MPLS, Virtualization
Education
Boston University 1997 — 2000
Associate's degree, Computer Science
Avaya July 2010 - April 2013
LSI Corporation July 2009 - December 2009
Skills
Data Structures, Java, Algorithms, Web Development, SAP ERP, IT Solutions, System Verification, VMware ESX, Contact Centre..., Performance Testing, SAP APO SNP, SAP APO DP, MS Excel, MS Project, MS Visio, SAP SCM, Business Analysis, SQL, Microsoft Office, Microsoft Excel, Linux, C, Computer Science
Education
Indiana University - Kelley School of Business 2013 — 2014
Master of Science (MS), Information Systems, 3.98 /4.00
Birla Institute of Technology and Science 2006 — 2010
BE (Hons), Computer Science, 3.43 / 4.00
DL DAV Model School 2000 — 2005
Secondary School, Science
Avaya November 2013 - Present
Sprint September 2009 - October 2013
AT&T November 2007 - September 2009
SkyTel (a division of Verizon Business) 1997 - 2007
Heroix November 1994 - September 1996
Psyche Systems Corporation March 1990 - November 1994
Skills
Sales Process, Key Account Management, Sales Presentations, Salesforce.com, Unified Communications, Wireless, Software, Mobile Technology, Solutions Marketing, B2B, CRM, Enterprise Software, Managed Services, Leadership, Channel Partners, Customer Retention, New Business Development, Sales, Selling, Sales Operations, Professional Services, Solution Selling, Vendor Management
Education
Bentley University 1992 — 1997
Bachelor of Science, Marketing, 3.5
North Carolina State University August 2015 - Present
Amazon May 2015 - August 2015
Technology incubator NCSU August 2014 - May 2015
Oracle July 2012 - June 2014
Avaya July 2011 - December 2011
INDIAN OVERSEAS BANK May 2010 - July 2010
Skills
Data Structures, Algorithms, Java, C, MySQL, Python, Socket Programming, Scripting, Operating Systems, Perl, TCP/IP, Linux, Software Development, Shell Scripting, Programming, Databases, Node.js, MapReduce, Distributed Systems, Cloud Computing, Virtualization, C++, OpenStack
Education
North Carolina State University 2014 — 2015
Master's Degree, Computer Science, 4/4
BITS Pilani 2008 — 2012
B.E(Hons), Computer Science
Ramaiah 2006 — 2008
11th,12th, Intermediate
V P Siddartha Public School 2003 — 2006
10th, Assorted
Kakatiya High School 2002 — 2003
Secondary School
loyola public school 2000 — 2003
primary school
Google September 2011 - Present
Columbia University September 2003 - September 2011
Avaya 2007 - 2008
Skills
C#, C++, Java, SQL, C, HTML, Software Engineering
Education
Columbia Engineering 2005 — 2011
PhD, Computer Science
Columbia Engineering 2003 — 2005
MS, Computer Science
Bilkent University 1999 — 2003
BS, Computer Science
Contrast Security June 2015 - Present
DB Networks March 2014 - May 2015
Fortify Software, an HP Company March 2007 - March 2014
Avaya September 2004 - March 2007
Sparta Systems January 2004 - September 2004
Versatile Consulting, Inc. October 1994 - December 2003
Deloitte Consulting March 1992 - September 1994
JP Morgan July 1988 - March 1992
Skills
Application Security, Pre-sales, Static Analysis, Java, Security, Start-ups, Management, Web Services, Enterprise Software, Computer Security, Unix, SaaS, Web Application Security, Identity Management
Education
Binghamton University 1984 — 1988
B.S., Mathematics, Computer Science, Economics
Elementary School
Troglo Inc. January 2013 - Present
IPnett April 2015 - Present
Avaya Canada March 2012 - January 2013
Avaya January 2011 - June 2012
Wedge Networks Inc. October 2009 - December 2010
Nortel May 2008 - September 2009
Bell Canada July 2007 - April 2008
IPnett AS February 2003 - August 2005
Nortel Networks February 2001 - January 2003
Nortel Networks June 1999 - January 2001
Skills
Business Development, Sales, Project Management, Leadership, Marketing, Advertising, Social Media, Web Development, New Business Development, Enterprise Software, Direct Sales, Telephony, Channel Partners, Mobile Devices, Start-ups, Sales Operations, Management, Analytics, Entrepreneurship, CRM
Education
University of Alberta 2005 — 2007
MBA
Handelshøyskolen BI 1994 — 1998
Siviløkonom
PacketStorm April 2010 - Present
Avaya June 2003 - March 2010
Avaya 2000 - June 2003
Lucent Technologies 1996 - 2000
AT&T Bell Labs June 1985 - 1996
Skills
C++, Java, Web Applications, PHP, Linux, Telecommunications, .NET, VoIP, Telephony, Perl, C, IP, Microsoft SQL Server, Integration, Networking, H.323, TCP/IP, Web Development, SIP, PostgreSQL, C#, Dojo, cometd, JavaScript, TCL, Eclipse, Shell Scripting, AJAX, Wireless, System Architecture, RTP, Ethernet, SNMP, Unix, XML
Education
Boston University 1984 — 1985
MS, Computer Engineering
University of New Hampshire 1977 — 1981
BS, Engineering
Avaya August 2013 - Present
Tara Research LLC January 2013 - August 2013
Verizon Communications July 2001 - February 2013
KANA Software (formerly Silknet) December 1999 - July 2001
XTara May 1997 - June 2001
Boston Internet Exchange January 1998 - May 1999
Mulitmedia Medical Systems 1996 - January 1998
System Concepts Associates January 1994 - January 1996
Plain Design 1993 - 1994
Pentax Medical Company 1987 - 1993
Skills
Cross-functional Team..., Mobile Devices, Telecommunications, Product Management, Wireless, VoIP, Cloud Computing, Software Engineering, Software Development, Machine Learning, Enterprise Software, System Architecture, Integration, IP, Start-ups
Education
Boston University 1985 — 1987
MS, Electrical Engineering
Boston University 1981 — 1985
Bachelor of Science (BS), Electrical and Electronics Engineering
Ordonio Technology Group December 2010 - Present
Dynamic Synergies Group, Inc. June 2009 - December 2009
Avaya May 2005 - December 2008
Avaya January 2003 - January 2005
Octel 1990 - 1997
Skills
Vendor Management, Telecommunications, Cross-functional Team..., Enterprise Software, Managed Services, Program Management, Strategy, Management, Unified Communications, Networking, Telephony, Process Improvement, VoIP, WAN, Avaya, Cabling, Network Design, Strategic Planning, Leadership, Sales Operations, Service Delivery, Windows Server, IT Operations
Education
Bloomsburg University of Pennsylvania 1979 — 1987
Radnor High School 1977 — 1983
Atlanta Union Mission Corporation November 2012 - May 2013
Charming Shoppes July 2010 - January 2012
Lincoln Financial Media December 2008 - March 2010
Avaya September 2007 - December 2008
CC Heels May 2002 - September 2007
Skills
Customer Service, Data Entry, Outlook, Microsoft Office, Fax, Recruiting, Training, Communication, Coordination, Event Planning, Access, Learn New Software..., Produces Quantitative...
Education
University of Phoenix 2008 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General
Bethune-Cookman University 1996 — 2001
Bachelor of Arts (BA), Speech Communication and Rhetoric
Avaya July 2014 - Present
Avaya June 2012 - June 2014
Dom & Tom, Inc. May 2011 - May 2012
New England Conservatory May 2010 - September 2010
Skills
Data Analysis, Microsoft Excel, Access, PowerPoint, Financial Analysis, Accounting, Public Speaking, Financial Modeling, Research, Microsoft Word, Microsoft Office, VBA, Economics, Management
Education
Boston University - School of Management 2008 — 2012
BSBA, Major in Accounting, Minor in Economics
Interactive Intelligence January 2012 - Present
Unity Telecom May 2007 - January 2012
Cygnal Technologies May 2003 - April 2008
Avaya 1999 - 2004
Purolator Inc. 1996 - 2000
Skills
Call Center, VoIP, Telephony, IVR, CTI, Software Solutions, Contact Centre, Hosted Solutions, Process Automation, Workforce Management, Quality Management, Unified Communications, Solution Selling, Predictive Dialers, Outbound, CRM software, ACD, Leadership, Avaya, CRM, Call Centers, Cloud Computing, Enterprise Software, Inbound Marketing, New Business Development, SIP, SaaS, Telecommunications, Contact Centers, Avaya Technologies
Education
Bishop's University 1988 — 1992
Bachelor Of Business Administration (BBA), Economics and Human Resources
Morris/Sussex/Warren Employment and Trainng Services February 2013 - Present
Morris/Sussex/Warren Employment and Training Services July 2011 - February 2013
Morris County May 2010 - July 2011
Professional Services Group June 2008 - April 2010
Avaya December 2007 - May 2008
Alcatel-Lucent Technologies January 2005 - December 2007
Lucent Technologies August 2000 - January 2005
AT&T July 1998 - August 2000
AT&T September 1985 - July 1998
AT&T Real Estate 1985 - 1987
Skills
Strategy, Program Management, Leadership, Change Management, Operations Management, Management, Business Analysis, Recruiting, Training, Leadership Development, Project Management, Process Improvement, Strategic Planning, Procurement, Public Speaking, Telecommunications, Policy
Education
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2009
MBA Certification, Business Management
St. John's University, The Peter J. Tobin College of Business 1997 — 1998
Finance
Bloomfield College 1993 — 1996
Bachelor of Sciences, Business Administration
Microsoft (contracted through CBRE) February 2003 - August 2012
Avaya January 2001 - December 2001
Prima Publishing August 1998 - December 1998
Skills
Outlook, Excel, Microsoft Word, Microsoft Excel, Microsoft Office, Interviews, Access, Time Management, Teamwork, SharePoint, Calendaring, Data Entry, Customer Service, Administrative..., Office Administration, Event Planning, PowerPoint, Process Scheduler, Administrative..., Software Documentation
Education
Boise State University 2000 — 2001
Sierra College 1999 — 2000
Leland High School 1994 — 1998
Diploma
AREVA December 2011 - Present
AREVA April 2010 - November 2011
AREVA July 2009 - April 2010
Avaya October 2006 - July 2009
Avaya December 2000 - September 2006
Bell Labs Lucent Technologies October 1996 - November 2000
AT&T June 1994 - September 1996
Skills
Energy, Leadership, Management, Telecommunications, Sales, Business Development, Cross-functional Team..., Software Development, Engineering, Strategy, Outsourcing, Pre-sales, Business Strategy, Program Management, New Business Development, Renewable Energy, Product Management, Product Development, Project Management, Contract Negotiation, Mergers & Acquisitions, Marketing
Education
University of Colorado Boulder 2001 — 2004
MBA, MBA
University of Colorado at Boulder - Leeds School of Business 2001 — 2004
MBA, MBA
Birla Institute of Technology and Science 1990 — 1994
B.E. (Hons), Computer Science
Avaya April 2015 - Present
Consulting July 2014 - Present
EMC March 2013 - April 2014
Avaya April 2011 - May 2012
Internet Capital Group (now Actua) September 2010 - March 2011
Consulting - Technology, Professional Services & Healthcare May 2004 - August 2010
Boston University Greater NY Alumni April 2005 - July 2007
Radnet, Inc. February 1999 - September 2000
Intelligroup February 1997 - July 1998
Cambridge Technology Partners February 1995 - February 1997
Skills
Strategic Planning, Marketing Strategy, Product Marketing, Marketing Management, Field Marketing, Field Operations, New Business Development, Business Strategy, Business Planning, Business Process..., Business Performance..., Healthcare Information..., Corporate Communications, Internal & External..., Persuasive Presentations, Vertical Marketing, Healthcare Consulting, Higher Education, Public Sector Consulting, Channel Partners, Strategic Alliances, Strategic Thinking, Sales Execution, Cross-functional Team..., Leadership Development, Department Budgeting, Staff Development, Staff Management, Creative Solutions, Information Technology, Professional Services, Capital Campaign..., Fundraising, Employee Wellness..., Telecommunication..., Software Project..., Cloud Marketing, Fortune 1000, Emerging Growth..., Executive Coaching, Executive Management, Talent Management, Sales Leadership..., Social Sciences, Nutritional Medicine, Integrative Thinking, Organizational..., Organizational Behavior, M&A experience, Mobile Communications
Education
New York University
M.A., Industrial & Organizational Development, Psychology
Boston University
B.S & B.A., Communications/Journalism & American Studies
Vidyo May 2013 - Present
Avaya August 2011 - May 2013
Avaya July 2010 - September 2010
Skills
Audio Processing, Speech Processing, Speech Signal Processing, Digital Signal..., Pattern Recognition, Probabilistic Models, C++, Matlab, C, Speech Recognition, Digital Signal..., Algorithms, Software Engineering, Signal Processing, Linux, LaTeX
Education
Brown University 2005 — 2011
Doctor of Philosophy (Ph.D.), Computer Engineering
Brown University 2005 — 2007
Master of Science (M.Sc.), Computer Engineering
Boğaziçi Üniversitesi / Bogazici University 1999 — 2004
Bachelor of Science (B.Sc.), Physics
Diane Forman Contact Center Consulting June 2013 - Present
Avaya June 2007 - June 2013
Bell September 2004 - June 2007
Black Box Network Services March 1999 - September 2004
Incotel Technologies January 1997 - May 1999
Skills
CRM, Telephony, IVR, Contact Centers, Solution Selling, Call Centers, Call Center, Unified Communications, CTI, Avaya, Telecommunications, Wireless, SIP, VoIP, Product Management, Vendor Management, ACD, Professional Services, IP, Managed Services, Channel Partners, Ethernet, MPLS, Video Conferencing, Cisco Technologies, SIP Trunking, Customer Experience, Enterprise Software, Strategy, Selling, Team Management, Business Development, Workforce Management, Competitive Analysis, Leadership, Pre-sales, Process Improvement, Cloud Computing, SaaS, Go-to-market Strategy, Consulting, Genesys, Mobile Devices, Integration, Outsourcing, Sales Engineering, Data Center, Service Delivery, Strategic Partnerships, Sales
Education
Bishop's University
Bachelor of Business Administration (BBA), Marketing Management and Economics
Marymount High School in Ste-Foy, Quebec
Digital Strategy Yoga June 2013 - Present
Horizon Blue Cross Blue Shield of New Jersey April 2010 - June 2013
RPM Innovations, LLC 2008 - 2010
Avaya 2004 - 2008
American Standard Companies 2002 - 2004
Aventis 2001 - 2002
IBM Global Services 1998 - 2001
Merrill Lynch 1993 - 1997
Skills
Digital Transformation, Customer Experience, Business Performance..., Business Process..., Online Business..., E-commerce, Technology Integration, Data Integration, Digital Business..., Revenue & Profit Growth, Product Strategies, Mobile Technology, Tablets, Digital Products, Digital Services, Competitive Analysis, Social Media, Applications..., Portfolio Development, Business Analysis, Cost Benefit, Benefit Cost Analysis, Business Architecture, Architectural Technology, Team Building, Vendor Management, Outsourcing Management, Project Management, Enterprise IT Strategy, Managing Large Budgets, Enterprise Architecture, Cross-functional Team..., Integration, Team Leadership, Digital Strategy, Program Management, Strategy, SDLC, B2B, Management, Software Project..., Project Portfolio..., Telecommunications, Project Planning, Business Strategy, Leadership, IT Strategy, Innovation, Enterprise Software
Education
Stevens Institute of Technology 2002 — 2004
Exec MBA
Birla Institute of Technology and Science, Pilani 1984 — 1988
M.Sc Tech
Mortgage Advantage Lending March 2014 - Present
Cruise Planners June 2012 - Present
Avaya January 2012 - May 2012
Bank of America December 2010 - February 2012
Norwegian Cruise Line January 2009 - February 2010
Capital Mortgage & Investment Services, Inc. February 2005 - January 2009
Frontline Entertainment Agency September 1999 - 2009
Advantage One Mortgage April 2002 - February 2005
The Great Atlantic & Pacific Tea Company November 2001 - April 2002
Liquidity Solutions Inc. September 2000 - November 2001
Skills
Sales Management, Customer Relations, Customer Service, Microsoft Office, Budgeting, Event Planning, Business Planning, CRM, Outlook, Program Management, Leadership, Marketing, Budgets, Retail, Project Management, Sales, Marketing Communications, Social Networking, Management, Project Planning, Contract Negotiation, Interviews, Training, Call Centers, Accounting, Selling, Microsoft Excel, Real Estate, Public Speaking, Marketing Strategy, Banking, Integrated Marketing, Strategic Planning, Process Improvement, Networking, Inventory Management, Negotiation, New Business Development, Loans, Team Building, Credit, Event Management, Forecasting, PowerPoint
Education
Florida International University - College of Business 2008 — 2010
Bachelor's, International Business
Broward College 2007 — 2008
AA, Business Administration
Bergen Community College 2000 — 2001
Associates, Economics
Stockton University 1999 — 2001
International Business, Business
Dumont 1995 — 1999
High School Diploma
new opportunities Systems and Project EngineerVT MiltopeJune 2013 - November 2014
Avaya October 2007 - May 2010
Innovatech Associates November 2005 - June 2007
Celestica Design Services July 2004 - November 2005
Mindspeed Technologies September 2001 - September 2002
IDT August 1999 - October 2001
Honeywell DASD January 1999 - November 1999
Ball Aerospace December 1989 - March 1999
The Boeing Company August 1983 - January 1989
Skills
Electrical Engineering, Analog, Electronics, Embedded Systems, FPGA, Firmware, Hardware Architecture, PCB design, Systems Engineering, Debugging, PCB Design, Semiconductors, VHDL, Product Development
Education
South Dakota School of Mines and Technology 1980 — 1983
Bachelor's degree, Electrical and Electronics Engineering
Black Hills State University 1979 — 1980
Freelance February 2010 - Present
Avaya October 2007 - August 2009
Avaya October 2005 - September 2007
Avaya 2003 - 2004
Avaya 2001 - 2003
Ben Bar Consultants 1996 - 2001
Litan 1994 - 1996
Osem 1991 - 1994
Skills
PMO, IT Service Management, Program Management, Business Strategy, ERP, Enterprise Software, Information Technology, Management, Outsourcing, SAP, Strategy, Telecommunications
Education
Ben-Gurion University of the Negev 1983 — 1987
BA + MA, Economics
Avaya April 1997 - Present
Skills
Testing, Embedded Systems, Unix, Avaya, SIP, VoIP, IVR, TCP/IP, Enterprise Software, Telecommunications, IP, Unified Communications, ClearCase, Telephony
Education
Binghamton University 1990 — 1993
B.S., Computer Science
Binghamton University 1984 — 1988
B.A., Psychology
Integration Partners April 2011 - Present
Juniper Networks June 2010 - April 2011
Nortel Networks 1997 - June 2010
Avaya December 2009 - May 2010
Nortel February 1997 - December 2009
Yipes Communications July 2000 - April 2002
Nortel / Bay Networks 1997 - 2000
John Hancock Life Insurance Company (U.S.A.) July 1986 - February 1997
BGS Systems, Inc May 1981 - June 1986
Skills
IP, Ethernet, VoIP, Routing, Network Design, WAN, Unified Communications, LAN-WAN, Wireless, Telephony, Cisco Technologies, Networking, Switches, Avaya, SIP, Routers, Telecommunications, Network Architecture, Solution Selling, Troubleshooting
Education
Boston University 1977 — 1981
BA, Mathematics
Avaya January 2010 - Present
Nortel January 1999 - December 2009
Wipro June 1995 - December 1998
Skills
Device Drivers, IP VPN, Customer Interaction, VRF, Ethernet, QoS, MPLS, VLAN, Switches, Unix, Telecommunications, VxWorks, Linux, Debugging, STP, Network Administration, Testing, Switching, SNMP, IP, SIP
Education
Nortel Leadership Edge Program 2007 — 2008
2008, Nortel Leadership Edge Program
Boston University 2002 — 2004
Masters, Computer Science
Madras University 1991 — 1995
BS, Computer Science
Avaya July 2014 - Present
Consultant/Owner 2013 - June 2014
Genesys, A Division of Alcatel-Lucent November 2009 - December 2012
Genesys November 2006 - November 2009
Genesys November 2005 - November 2006
Omnicell 2003 - 2005
Consultant/Owner 2001 - 2005
Dejima 2000 - 2001
Lernout and Hauspie Speech Products 1997 - 2000
Kurzweil Applied Intelligence, Inc. 1995 - 1997
Skills
Product Management, Strategic Partnerships, Market Analysis, Customer Research, Product Marketing, Cross-functional Team..., Strategy, Start-ups, Go-to-market Strategy, Enterprise Software, Competitive Analysis, CRM, Product Launch, Product Lifecycle..., Business Development, Mobile Devices, SaaS, Cloud Computing, Professional Services, Program Management, Partner Management, Integration, Management, Business Planning, Customer Experience, Sales Enablement, Leadership, Consulting, Product Development, Marketing, Project Management, Business Alliances, Analytics, Strategic Planning, Channel Partners, Healthcare Information..., Cloud Applications
Education
Santa Clara University - Leavey School of Business
MBA, Marketing, Operations, and Management
Boston College
MA, Counseling Psychology
University of Michigan
BS, Education
Thomson Reuters Elite April 2014 - Present
Elite, a Thomson Reuters business October 2003 - March 2014
Thomson Reuters October 2001 - October 2003
Avaya 1996 - 2001
Advanced Productivity Software 1998 - 2000
Skills
Professional Services, Enterprise Software, SaaS, Solution Selling, Business Analysis, Sales Management, Strategic Partnerships, Sales, Business Intelligence, CRM, Salesforce.com, Account Management, Cloud Computing, Product Management, New Business Development, Strategic Planning, Lead Generation, Business Development, Qualifying Prospects, Product Marketing, Marathon
Education
University of Kent, Ecole Superier de Commerce 1990 — 1992
Master of Business Administration (M.B.A.), International Business
D'Amore-McKim School of Business at Northeastern University 1989 — 1992
MBA, Marketing
Boston College 1983 — 1987
Bachelor’s Degree, Mathematics, Secondary Education
Cisco October 2014 - Present
Avaya 2009 - 2014
Avaya 2004 - 2008
Avaya 2000 - 2003
Lucent Technologies 1998 - 1999
Lucent Technologies 1997 - 1997
AT&T Business Communications Systems 1995 - 1996
AT&T Business Communications Systems 1992 - 1994
Skills
Unified Communications, Telecommunications, Managed Services, Go-to-market Strategy, Channel Partners, Sales Enablement, Cross-functional Team..., Channel, Sales Operations, Sales Process, Channel Operations, Business Development, Business Process..., Avaya, VoIP, Telephony, SIP, Call Centers, IP, Contact Centers, Solution Selling, Wireless, IVR, Strategy, Strategic Partnerships, Video Conferencing, Professional Services, Product Management, Cloud Computing, Product Marketing, Call Center, Avaya Technologies, Business Process, Channel Strategy
Education
Bentley University
B.S., Marketing Management
Lockheed Martin - Industrial Defender Solutions 2013 - Present
AT&T 2011 - 2013
Avaya 2009 - 2011
Nortel Networks 2008 - 2009
Bluesocket 2007 - 2008
Pingtel Corporation 2001 - 2007
Edify 1998 - 2001
Aspect Software 1992 - 1998
Voicetek 1992 - 1998
Skills
Product Management, Cyber-security, Start-ups, Virtualization, SIP, Pre-sales, Unified Communications, Professional Services, Enterprise Software, Managed Services, Telephony, SaaS, Cloud Computing, Sales Engineering, Networking, Wireless, Go-to-market Strategy, IP, Ethernet, Integration, Mobile Devices, Product Marketing, Software Development, Telecommunications, MPLS, VoIP
Education
Boston University 2000 — 2003
MS, Computer Science
Northeastern University 1990 — 1995
BS, Electrical Engineering
AT&T June 2010 - Present
Aquent September 2006 - April 2010
Verizon Business April 2004 - August 2006
Avaya February 1999 - April 2004
Alcatel-Lucent February 1998 - February 1999
AT&T February 1991 - February 1998
Skills
Strategic Partnerships, Integrated Marketing, Product Management, Product Marketing, Sales, Internal Communications, Leadership, Program Management, Strategic Planning, Telecommunications, Marketing Strategy, Project Management, Marketing Management, Management, Professional Services, Analytics, Sales Operations, Wireless, Marketing, Strategy, Vendor Management
Education
Boston University
Avaya February 2011 - Present
Avaya December 2009 - January 2011
Nortel 2000 - 2009
Eltrax Systems 1998 - 2000
Datacraft India 1996 - 1998
Zenith Computers 1994 - 1996
Skills
Unified Communications, QoS, Network Design, Routing, Avaya, LAN-WAN, Cisco Technologies, OSPF, Ethernet, Pre-sales, TCP/IP, Data Center, BGP, CISSP, Checkpoint, Firewalls, IP, ISDN, Integration, Juniper, MPLS, Network Architecture, Network Engineering, Networking, Routing Protocols
Education
Bharati Vidyapeeth 1990 — 1994
Bachelor Of Engineering, Industrial Electronics
BrantTel Networks 2010 - 2015
Working Women Community Centre 2008 - 2013
Sumaria Networks, LLC June 2009 - June 2010
Avaya September 2008 - June 2009
Avaya GlobalConnect Ltd July 2005 - August 2007
Skills
VoIP, Telecommunications, Unified Communications, Avaya, SIP, Telephony, IP, Managed Services, QoS, LAN-WAN, Cisco Technologies, Network Design, Ethernet, Wireless
Education
University of Toronto 2007 — 2008
MEng, Telecommunication
Birla Institute of Technology 2001 — 2005
BE, Electronics & Communication
Indian School 1987 — 2001
adComPlus Solutions July 2009 - Present
adEngageNow 2008 - Present
Avaya 2007 - 2007
Idealake Global 2005 - 2007
Teneros, Inc. 2003 - 2005
Instasolv, Inc. 2001 - 2003
Netscape-AOL Time Warner/iPlanet 1998 - 2001
Kiva Software 1996 - 1998
The 3DO Company 1994 - 1996
Olivetti Advanced Technology Center 1989 - 1994
Skills
Architecture, Web Applications, Systems Management, International..., Cloud Computing, SaaS, Scalability, Mobile Applications, Enterprise Software, Start-ups, Product Management, Software Development, Go-to-market Strategy, Perl, Business Alliances, Distributed Systems, Solution Architecture, Management, IT Strategy, Virtualization, Business Intelligence, CRM, E-commerce, Entrepreneurship, Software Engineering, Strategy, Unix, Strategic Partnerships, Leadership, Venture Capital, Digital Media, Mobile Marketing
Education
Indian Institute of Technology, Kanpur 1982 — 1984
MTech, Computer Science
Birla Institute of Technology and Science, Pilani 1978 — 1982
BE, Electrical and Electronics Engineering
Verizon Enterprise Solutions May 2014 - Present
Capco April 2013 - March 2014
Avaya April 2008 - April 2013
Avaya January 2008 - December 2009
BearingPoint 2003 - 2008
Cap Gemini Ernst & Young 1990 - 2003
BASF 1983 - 1989
Skills
Leadership, Management, Management Consulting, Unified Communications, Telecommunications, Professional Services, Managed Services, VoIP, Avaya, Contact Centers, Call Centers, Telephony, Solution Selling, IVR, SIP
Education
Western New England College 1984 — 1985
MBA, Finance, General
Bentley University 1979 — 1983
BS, Accountancy
Avaya May 2015 - Present
BRIDGE Housing Corporation August 2012 - May 2015
SFDA May 2011 - August 2011
TDA Investment Group June 2010 - August 2010
Skills
Account Reconciliation, Journal Entries, General Ledger, Financial Analysis, Microsoft Excel, Financial Reporting, Accounting, GAAP, Accruals, Fixed Assets, Accounts Receivable, Financial Accounting, Auditing, Cash Flow, Real Estate Development, QuickBooks, Financial Modeling, Real Estate, Budgets
Education
Boston University 2008 — 2012
Bachelor of Science (BSc), Economics
TIlton
Oracle May 2014 - Present
Avaya July 2013 - May 2014
Avaya May 2011 - July 2013
Polycom December 2006 - March 2011
Global Crossing Ltd. August 2003 - December 2006
Global Crossing Ltd. August 2001 - August 2003
Global Crossing Ltd. May 1998 - August 2001
Skills
Product Launch, Product Management, Service Providers, Telecommunications, Video, Product Strategy, Unified Communications, Product Development, Competitive Analysis, M&A due diligence, Cross-functional Team..., Video Conferencing, VoIP, Strategic Partnerships, Managed Services, Mobile Devices, Go-to-market Strategy, Strategy, Product Marketing, Channel Partners, SIP, IP, Telepresence, SaaS, Professional Services, Management, Account Management, Sales Process, Leadership, Solution Selling, Wireless, Networking, Due Diligence
Education
Colorado State University 1996 — 1998
Master of Business Administration (M.B.A.)
Boston University 1987 — 1991
B.A., History
Avaya December 2013 - Present
Project Leadership Associates February 2013 - December 2013
SHI June 2010 - February 2013
Skills
Data Center, Enterprise Software, Solution Selling, Microsoft Certified..., Microsoft Licensing, Channel Partners, Citrix, HP, Dell Computers, Cloud Computing, Resellers, Account Management, VDI, Partner Management, Cisco Technologies, VMware Workstation, Professional Services, Microsoft Exchange, Storage Area Networks, SharePoint, NetApp Accredited Sales..., Virtualization, Storage, Direct Sales, Hyper-V, Microsoft Technologies, VMware Sales..., Dell Storage, Cisco, SaaS, Managed Services, Software Licensing, Networking, Symantec, Unified Communications, Video over IP, Video Conferencing, Open Source Software, Network Architecture, Network Administration, Open Source Networking, Strategic Planning, SIP Trunking, SIP, IP Phones, Contact Centers, Strategic Partnerships, Enterprise Network..., Network Design, Enterprise Mobility
Education
University of Houston 2000 — 2003
Bachelor's degree, Business/Commerce, General
Blinn College 1998 — 2000
EarthLink February 2012 - Present
Risk Control Solutions June 2011 - February 2012
ProBuild Holdings June 2010 - May 2011
Cricket Communications February 2009 - June 2010
Dish Network February 2004 - February 2009
CBIZ - HarborView Partners August 2001 - February 2004
Avaya September 2000 - July 2001
Lucent Technologies January 1995 - September 2000
AT&T January 1979 - January 1995
Skills
Sarbanes-Oxley Act, Internal Audit, Enterprise Risk..., Auditing, Risk Management, IT Audit, Internal Controls, Process Improvement, Financial Goals, Data Analysis, Financial Analysis, Cross-functional Team..., Business Process..., Sarbanes-Oxley, Analysis, Finance, Management, Accounting, Program Management, Business Continuity, Strategy, Compliance, Outsourcing, Risk Assessment, Operations Management, Leadership, Executive Management, Strategic Financial..., Corporate Governance, Integration, Fraud, Business Strategy, COSO, ERM, FP&A, CISA, CPA, CIA, CFE
Education
Stevens Institute of Technology 1998 — 1999
Master's Certificate, Project Management
University of Colorado Denver 1980 — 1982
MBA, Finance
Boise State University 1973 — 1976
BBA, Accounting
Verizon Enterprise Solutions February 2013 - Present
Verizon Wireless May 2011 - February 2013
Verizon Wireless July 2010 - April 2011
Verizon Wireless July 2008 - June 2009
Verizon Wireless July 2007 - June 2008
Verizon Wireless August 2005 - June 2007
Avaya 2001 - 2004
Thermax 1989 - 1994
Skills
SOA, SDLC, Wireless, Requirements Analysis, Integration, C#, Business Analysis, Agile Methodologies
Education
Birla Institute of Technology and Science, Pilani 1985 — 1989
Avaya February 2011 - Present
Prudential Financial September 1997 - January 2011
AVAYA 2011 - 2011
Automatic Data Processing May 1985 - September 1997
AT&T September 1979 - April 1985
US Army June 1973 - August 1979
Education
United States Military Academy at West Point 1969 — 1973
BS, Engineering
Boston University Questrom School of Business
MSBA, Financial Management
Dell Software Security Group June 2014 - Present
Juniper Networks February 2010 - May 2014
CA 2008 - 2009
Avaya 2005 - 2008
Websense February 2002 - January 2004
Cisco Systems April 1999 - September 2001
Network Associates, Inc. (acquired previous employer Network General) February 1994 - April 1999
Skills
Enterprise Software, Direct Sales, Solution Selling, Sales Operations, Channel Partners, Business Development, Managed Services, Account Management, Cloud Computing, Partner Management, Channel, SaaS, Data Center, Sales, Sales Management, New Business Development, Strategy, VoIP, Sales Enablement, Security, Salesforce.com, Telecommunications, Virtualization, Network Security, Strategic Partnerships, Storage, Teamwork, Wireless, Cisco Technologies, Selling, Firewalls, Product Marketing, Territory, Channel Management, Cisco, WAN, Consultative Selling, CCNP, VPN, Hardware
Education
Bethel University
BA, Business Administration/Economics
Bethel University
BA, Business
Saint Mary's University of Minnesota
MS, Telecommunications
University of Minnesota-Twin Cities
Endicott College August 2015 - Present
Rogue Wave Advisors October 2010 - August 2015
Endicott College February 2015 - May 2015
Endicott College July 2011 - February 2015
Avaya January 2009 - November 2009
Verizon Business January 2004 - December 2008
Cisco Systems August 1998 - January 2004
New Ventures, LLC January 1997 - December 1999
Teleport Communications February 1997 - August 1998
NYNEX September 1984 - February 1997
Skills
Sales Management, Direct Sales, Channel Management, Channel Partners, Change Leadership, Thought Leadership, Team Management, Multicultural Team..., Management Consulting, Consultative Selling, Internet Strategy, Executive Coaching, National Account Sales, Organizational..., Organizational..., Organizational..., Negotiating Contracts, Pricing Negotiation, Mind Mapping, Leading Change, Strategic Leadership, Situational Leadership, Educational Leadership, Higher Education, Higher Education..., Higher Education Policy, Client Loyalty, Employee Loyalty, Sales Recruitment, Entrepreneurship, Entrepreneurship..., Long-term Customer..., Strategic Planning, Change Management, Contract Negotiation, Selling, Strategy, VoIP, Enterprise Software, Business Development, Managed Services, Cloud Computing, Leadership, Training, Sales Operations, Team Leadership, Consulting, Outsourcing, Executive Management, Business Strategy
Education
Stanford University for Professional Development 2015 — 2015
Innovation and Entrepreneurship
California Coast University 1998 — 2001
Ph.D, Business Administration
Bentley University 1983 — 1985
MBA, Information Systems
Salem State University 1979 — 1983
B.S., Business Adm and Comp Sci
Endicot
KAYAK November 2013 - Present
Motorola July 2007 - November 2013
ARRIS July 2007 - November 2013
Forager Networks, Inc. January 2012 - September 2013
Avaya June 1999 - June 2007
IBM June 1997 - June 1999
Skills
CRM, Solution Architecture, Troubleshooting, Team Leadership, Telecommunications, VoIP, SIP, Software Engineering, Software Development, Java, Testing, Distributed Systems, Java Enterprise Edition, Call Centers, Software Documentation, TCP/IP, Software Design, Integration, Pre-sales, ClearCase, Oracle, Linux
Education
Boston University 1993 — 1997
B.S., Computer Systems Engineering
Scotia Glenville High School 1989 — 1993
Coldwell Banker Residential Brokerage February 2015 - Present
RADVISION January 2012 - Present
Avaya 2012 - 2015
Avaya 2012 - 2015
Avaya 2012 - 2015
Avaya 2012 - 2015
ARCHBROOK-LAGUNA LLC June 2006 - November 2011
M EAGLES TOOL WAREHOUSE, INC August 2004 - June 2006
M EAGLES TOOL WAREHOUSE, INC March 2004 - June 2006
CENTURY 21 CONSTRUCTION CORP May 2001 - March 2004
Skills
Product Management, Accounting, Accounts Payable, Account Reconciliation, Auditing, Invoicing, Management, New Business Development, Payroll, Access, Forecasting, Product Marketing, Training, Human Resources, Journal Entries, Microsoft Excel, Inventory Management
Education
Bergen Community College
Capital One August 2015 - Present
Avaya June 2015 - Present
Environmental Defense Fund May 2015 - Present
enFocus Inc March 2015 - May 2015
Report Garden June 2014 - August 2014
Cisco Systems August 2011 - July 2013
Godfrey Phillips India Ltd October 2010 - August 2011
Central Electronics Engineering Research Institute June 2009 - December 2009
Skills
Project Management, Business Strategy, Manufacturing, Project Planning, Quality Assurance, C, Business Analysis, SQL, Analysis, Financial Analysis, Financial Modeling, Microsoft Office, Networking, Cross-functional Team..., Data Analysis, Market Research, Microsoft Excel, Testing, Matlab, Management, Strategy, Business Development, Analytics, Competitive Analysis
Education
University of Notre Dame - Mendoza College of Business 2013 — 2015
Master of Business Administration (M.B.A.), Marketing
Birla Institute of Technology and Science 2006 — 2010
Bachelor of Engineering (hons), Electonics and Instrumentation
Avaya January 2012 - Present
Kodak/Datrose August 2010 - December 2011
Verizon Business August 2005 - November 2009
Qualex August 2004 - February 2005
Qualex August 2002 - August 2004
Qualex August 2000 - August 2002
Skills
Budgets, Business Analysis, Call Center, Call Centers, Change Management, Coaching, Computer Hardware, Customer Satisfaction, Customer Service, Employee Relations, Hardware, Account Management, Active Directory, Computer Network..., Help Desk Support, ITIL, Inventory Control, Laptops, Negotiation, Process Improvement, Technical Support, Telecommunications, Troubleshooting, Vendor Management, Windows 7, VoIP, Microsoft Word, PowerPoint, Project Management, Telephony, Leadership, Management, Microsoft Excel, Outlook, Performance Management, Public Speaking, Process Scheduler, Quality Assurance, Recruiting, Operations Management
Education
Bennett College for Women
Bachelor's Degree, Business Adminstration
Cisco Systems April 2012 - Present
Cisco Systems January 2011 - March 2012
Avaya January 2003 - December 2010
Vanguard Communications Corp 2000 - 2003
Centerpoint Solutions - A NICE Systems Company 1998 - 2000
Skills
Unified Communications, Contact Centers, Avaya, IVR, VoIP, Telephony, Call Center, SIP, CTI, Solution Selling, Channel, Telecommunications, Managed Services, Professional Services, SaaS, Enterprise Software, Mobile Devices, Call Centers, Market Samurai, CRM, Product Management
Education
Penn State University 1988 — 1990
MBA
Boston University 1977 — 1981
BA
David Prouty HS 1973 — 1977
Unify September 2015 - Present
Avaya November 2011 - September 2015
Avaya January 2001 - October 2011
Skills
Go-to-market Strategy, Unified Communications, Telecommunications, Avaya, Channel, VoIP, Analyst Relations, Networking, Contact Centers, Leadership, Professional Services, Telephony, SIP, Managed Services, IP, Strategic Partnerships, Avaya Technologies, Wireless
Education
Boston College 1993 — 1997
BS, Finance
Seton Hall University 1999 — 2000
MBA, Finance
Twitter April 2014 - Present
Tapjoy October 2013 - April 2014
InMobi August 2012 - October 2013
InMobi May 2011 - August 2012
Yahoo April 2008 - April 2011
Avaya July 2006 - March 2008
Techlead Software Engineering Pvt. Ltd. July 2005 - December 2005
Skills
Robotium, Hadoop, iOS, Android, JUnit, Core Java, Maven, MySQL, REST, TestNG, JMX, Btrace, JVM Performance, Tomcat, XML, Scalability, Testing, iOS development, Java, Linux, Agile Methodologies
Education
Birla Institute of Technology and Science
Msc(Tech.) Information Systems, Computers
STANLEY Healthcare August 2014 - Present
InsIghtec September 2006 - August 2014
IMD-Soft November 2005 - October 2006
Exanet January 2004 - June 2005
Avaya January 2001 - July 2003
Avaya (Lannet, Madge, Lucent) January 1996 - January 2001
Bynet Data Communication January 1990 - August 1996
Skills
Management, Engineering, Biomedical Engineering, Technical Support, Storage, Telecommunications, Start-ups, TCP/IP, Cross-functional Team..., IP, Medical Imaging, VoIP, Medical Devices, R&D, Integration, Wireless, Strategic Partnerships, Business Strategy, Mobile Devices, Linux, Project Management, Healthcare, Team Leadership, Troubleshooting, RFID Applications, Wireless Networking, Focused Ultrasound, RTLS
Education
Ben-Gurion University of the Negev
B.Sc in Electrical & Computer Engineering
Alorica February 2014 - Present
Avaya August 2013 - January 2014
S&T Bank April 2007 - February 2013
S&T Bank February 2004 - March 2007
S&T Bank December 2002 - February 2004
Three Rivers Bank January 2001 - 2002
Three Rivers Bank July 1997 - January 2001
Three Rivers Bank May 1980 - July 1997
Skills
Banking, Leadership, Process Improvement, Customer Satisfaction, Time Management, Telecommunications..., Telecom Expense..., Avaya Site..., Avaya IP Telephony, Avaya Communication..., avaya au, Avaya AES, Vectoring, Facilities Management, Disaster Recovery, Business Continuity..., Incident Management, Security Management, Physical Security, video surveillance, access control, Purchase Management, Vendor Management, Asset Management, Warehouse Management, Customer Service, Project Management, Internal Audit, Team Leadership, Troubleshooting, Staff Development, Mentoring, Microsoft Office, microsoft visio, Business Analysis, Training, Management, Contract Negotiation, Networking, Telecommunications, Budgets, Information Security, Integration, Operations Management, Team Building, VoIP, Avaya, Call Centers, Program Management, Human Resources
Education
Berklee College of Music
Bachelor of Arts (BA), Applied Music
American Institute of Banking 1987 — 1990
General Banking Diploma, General Banking Diploma
Avaya October 2010 - Present
Nortel October 2008 - May 2011
Nortel Networks February 2007 - October 2008
Nortel Networks February 2005 - February 2007
Nortel October 2002 - February 2005
Nortel 1998 - 2002
Raytheon May 1987 - February 1996
Education
Boston University 1998 — 2002
Masters, Telecommunications
Wentworth Institute of Technology 1985 — 1992
EET, Electronics
Supportive Integrated Services, Inc December 2011 - Present
Boomtown Casino - Bossier City 2008 - February 2012
Avaya February 2001 - May 2007
Avaya/Lucent Teachnologies February 1996 - February 2001
Education
Stevens Institute of Technology 1999 — 2000
Project Management
Borough of Manhattan Community College 1989 — 1991
Business Administration
Gorton Hight School 1987 — 1990
TEKsystems August 2012 - Present
Genesis10 May 2011 - August 2012
Genesis 10 2011 - 2012
L7 Technology Partners September 2009 - July 2010
Avaya January 2007 - December 2009
AT&T August 2000 - December 2006
Sprint August 1997 - August 1998
Rent A Center 1990 - 1996
Skills
Network Design, VoIP, Telecommunications, Unified Communications, PMP, Project Management, Avaya, Management, Project Planning, Vendor Management, PMO, Program Management, SDLC, Professional Services, Call Centers, ITIL, Integration, Data Center, Service Delivery, Project Portfolio...
Education
Bethel College 1982 — 1984
B.S. Economic / Bus Adm
Newton High School 1971 — 1973
AVAYA **Contractor - HP** August 2015 - Present
Avaya March 2014 - Present
Avaya July 2006 - February 2014
Foxworth-Galbraith Lumber Company January 2006 - July 2006
Skills
Project Management, Project Coordination, Project Planning, SAP, Microsoft Excel, Microsoft Word, Customer Satisfaction, Customer Support, Committed to Customer..., Time Management, Telecommunications, Troubleshooting, VoIP, Integration, Program Management, IVR, Vendor Management, Call Centers, Service Delivery
Education
Southwest Texas State University 2002 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Blinn College 2000 — 2002
Niksun Inc July 2013 - April 2015
Niksun May 2012 - October 2013
Avaya December 2009 - May 2012
Nortel October 2006 - December 2009
Nortel 2000 - September 2007
Periphonics Corp. February 1997 - April 2000
Bellcore April 1991 - January 1997
Seimens Stromburg Carlsom 1989 - 1991
Skills
New Business Development, Product Management, Consultative Selling, Telecommunications, Avaya, Wireless, VoIP, Unified Communications, Business Strategy, Solution Selling, SaaS, Product Marketing, Strategic Planning, SIP, Professional Services, Team Leadership, Pre-sales, People Management, Account Management, Management Consulting, Business Management, Telephony, Managed Services, Negotiation, Cross-functional Team..., Mentoring, Sales Management, Channel Management, Management, Enterprise Software, IP, CRM, Sales, Strategy, Business Development, Networking, Business Intelligence, Selling, Channel Partners, Team Management, Go-to-market Strategy, Leadership, Cloud Computing, Program Management
Education
University of Bridgeport 1983 — 1986
MS
Carnegie Mellon University 1974 — 1978
BS
Birla Institute of Technology and Science 1970 — 1974
B.Sc (Hons)
Modern School 1969 — 1974
High School in India
Genesys December 2013 - Present
Avaya December 2007 - December 2013
Vanguard April 1998 - November 2007
MCI April 1997 - March 1998
United States Marine Corps September 1987 - March 1997
Skills
Telecommunications, VoIP, Unified Communications, Integration, Enterprise Architecture, IP, Data Center, Cloud Computing, Call Centers, IVR, Cisco Technologies, Disaster Recovery, SIP, Pre-sales, Wireless, Solution Architecture, Networking, Telephony, Network Architecture, Network Design, Enterprise Software, System Deployment, Managed Services, TCP/IP
Education
Boston University 1995 — 1996
MSBA, Business Administration
Texas Tech University 1990 — 1993
BS, Computer Science
University of North Texas 1984 — 1987
General Mills November 2012 - Present
Avaya December 2009 - May 2012
Nortel September 2007 - December 2009
Nortel July 2002 - September 2007
Nortel June 2000 - July 2002
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Access, Organizational...
Education
Boston College - Wallace E. Carroll Graduate School of Management 2005 — 2007
MBA
Syracuse University 1996 — 2000
B.S., Finance & Supply Chain Management
Verizon Telematics, Inc. April 2013 - Present
Hughes Telematics, Inc. May 2010 - April 2013
NCR November 2009 - February 2010
Avaya February 2004 - May 2008
Skills
Call Quality Review, Process Development and..., Employee Training &..., KPI Development/Analysis, SAP Implementation, SAP, Cross-functional Team..., ERP, Integration, Key Performance..., Program Management, Process Improvement, Business Process, Business Objects, Call Center, Business Process..., Telecommunications, Business Intelligence, SDLC, Invoicing, Visio, Vendor Management, Team Leadership, Call Centers, Leadership, CRM
Education
Bethune Cookman College 1990 — 1994
Criminal Justice, Psychology
Bethune-Cookman University 1990 — 1993
Verizon Enterprise Solutions 2011 - Present
Strategic Products and Services (SPS) 2009 - 2011
Avaya 2006 - 2009
Avaya 2000 - 2006
Lucent Technologies 1991 - 1999
Skills
Unified Communications, Avaya, Managed Services, Telephony, SIP, VoIP, Contact Centers, IVR, Solution Selling, SIP Trunking, Channel, Unified Messaging, Professional Services, Telecommunications, IP, Direct Sales, SaaS, Call Center, MPLS, Wireless, Account Management, New Business Development, Contract Negotiation, Cross-functional Team..., Strategic Account..., Strategic Alliances, Enterprise Mobility, Business Development, Consultative Selling..., Cloud Computing, Software As A Service, Salesforce.com, Call Centers, Selling, Sales Operations, Management, Go-to-market Strategy, Competitive Analysis, Video Conferencing, Sales, Pre-sales, Strategic Partnerships, Data Center, ACD, CTI, WAN, Co-location, Business Alliances, Sales Process, Hosted Services
Education
Boston College
BA, Double Major: Mathematics and Computer Science
eHealth Inc May 2014 - March 2015
MIT Lincoln Laboratory November 2012 - November 2013
Avaya August 2010 - September 2012
Nortel Networks February 2009 - October 2009
Nortel Networks January 2000 - October 2009
Nortel Networks January 2000 - October 2009
Nortel Networks (previously, Wellfleet Communications & Bay Networks) 1994 - 2000
Skills
Linux, ClearCase, Agile Methodologies, C++, C, Solaris, GWT, Atlassian JIRA, Scrum, HTML, CSS, Tortoise SVN, Git, Eclipse, XML, Windows
Education
Boston University
MS Engineering, Computer Engineering/Telecommunications
Boston University
BS Engineering, Electrical Engineering
YouEye September 2013 - Present
Bulger Capital Partners October 2007 - Present
E Fund Management (Hong Kong) Co., Limited February 2011 - December 2013
Avaya May 2012 - September 2013
Avaya January 2010 - September 2013
HealthCareSource 2008 - 2010
Microsoft June 2006 - October 2007
Atwork 2004 - 2007
Microsoft, Windows Client May 2003 - May 2006
Providence Equity Partners 2000 - 2003
Skills
Strategic Partnerships, Strategy, Cloud Computing, Mergers, Business Development, Venture Capital, Entrepreneurship, Corporate Development, Business Planning, Program Management, Strategic Planning, Telecommunications, Managed Services, Strategic Alliances, Management, Valuation, Investments, Marketing, Start-ups, Go-to-market Strategy, SaaS, Business Strategy, Product Marketing, E-commerce, Mergers & Acquisitions, Finance, Competitive Analysis, Product Management, Integrated Marketing, Mobile Devices, Enterprise Software, Analytics, Business Alliances, Cross-functional Team..., CRM, Executive Management, Solution Selling, Professional Services, Private Equity
Education
Boston College 1992 — 1995
J.D.
Boston College Law School 1992 — 1995
Juris Doctor
University of Southern California 1983 — 1987
Bachelor of Science (B.S.)
St. Georges School
Hewlett-Packard December 2014 - Present
Avaya January 2011 - November 2014
Avaya December 2008 - December 2010
Avaya Inc. May 2005 - October 2009
Dell Inc. January 2005 - April 2005
Avaya GlobalConnect Ltd July 2001 - July 2003
Education
The University of Texas at Arlington 2003 — 2005
MASTER'S
Bharathiar University 1997 — 2001
B.E
Cognizant Technology Solutions October 2014 - Present
Cognizant Technology Solutions October 2013 - September 2014
Cognizant Technology Solutions December 2008 - September 2013
Avaya January 2007 - November 2008
Avaya Inc. August 2002 - December 2006
Avaya Inc. February 2002 - July 2002
Avaya Inc. November 2000 - January 2002
Lucent Technologies Inc. August 1998 - October 2000
AT&T Inc. July 1996 - July 1998
AT&T January 1996 - July 1996
Skills
Sales Management, Global Business..., Channel Management, Global Alliances, Marketing Management, Corporate Development, M&A experience, Strategic Planning, Business Operations..., Program Management, Change Management, Cross-functional Team..., Channel Partners, New Business Development, Mergers & Acquisitions, Strategy, Operations Management, Product Management, Executive Management, Business Development, Leadership, Management, Strategic Partnerships, Business Planning, Partner Management, Go-to-market Strategy
Education
University of Pennsylvania - The Wharton School 2007 — 2007
Strategic Alliances Program
University of Pennsylvania - The Wharton School 2007 — 2007
Leadership Journey Program
Northwestern University - Kellogg School of Management 2006 — 2006
Executive Development Program
UCLA Anderson School of Management 2001 — 2001
Mergers and Acquisitions Program
Birla Institute of Technology and Science 1992 — 1996
Master of Management Studies
St. Michaels Academy 1988 — 1992
High School
Communispond
GAP Negotiations Training Workshop
Wintac Software by Intac International May 2014 - Present
University of Massachusetts at Lowell July 2007 - Present
Storiant January 2013 - May 2014
CrunchTime! Information Systems June 2011 - September 2012
OP40 Holdings, Inc April 2011 - January 2012
Constant Contact April 2009 - June 2011
Rulestream July 2007 - March 2009
Avaya January 2004 - June 2007
Boston Medical Center HealthNet Plan March 2003 - January 2004
Cross Country Automotive Services 2004 - 2004
Skills
REST, Software Engineering, Java Enterprise Edition, Web Services, Java, Spring, Databases, Distributed Systems, Cloud Computing, HTML, Software Design, SaaS, SQL, .NET, Architecture, XML, Software Development, Linux, JavaScript, Scrum, JRuby, Agile Methodologies, C#, Tomcat, Eclipse, jQuery, Ruby, NoSQL, Snowboarding, VoIP, SIP, Agile, SOA, AJAX, MySQL, Subversion, OOP, Enterprise Architect, Virtualization, Virtual Teams, Backbone.js, Open Source, Amazon Web Services, Web Applications, JBoss Application Server, Spring Framework, Web Development, Management, Amazon Web Services...
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1996 — 1998
MBA, MIS
University of Massachusetts Dartmouth 1987 — 1991
BS, Marketing
Connolly 1982 — 1986
Juniper Networks November 2010 - Present
Avaya December 2009 - November 2010
Nortel May 2000 - December 2009
Nextpoint Networks August 1999 - May 2000
Progress Software 1996 - 1998
Skills
Channel Partners, Unified Communications, Channel, Partner Management, Channel Marketing, Strategic Partnerships, Managed Services, IP, Multi-channel Marketing, SaaS, Solution Selling, Cisco Technologies, Go-to-market Strategy, Channel Strategy, Selling, Sales Enablement
Education
Boston University 1986 — 1990
BS
Lexington 1983 — 1986
Motorola Solutions March 2011 - Present
Avaya January 2009 - March 2011
Calsoft July 2005 - January 2009
Velankani Software Ltd August 2004 - June 2005
FutureSoftware December 2003 - August 2004
Wipro Technologies Ltd December 2002 - November 2003
FutureSoftware July 2000 - December 2002
Education
Symbiosis Centre for Distance Learning 2002 — 2004
PGDBA
Birla Institute of Technology and Science, Pilani 1996 — 2000
B.E(Hons)
bvb
StatCan January 2014 - December 2014
BlackBerry January 2010 - January 2014
Bridgeways Software Inc September 2008 - December 2009
Avaya August 2004 - August 2008
Aricent May 1999 - July 2004
Skills
VoIP, Analysis, SIP, Agile Methodologies, Architecture, Wireless, Unix, Sparx Enterprise..., Mobile Devices, Big Data Analytics, Big Data, Node.js, Java, JavaScript, Functional Programming, C++, Android Development, Software Development, Software Design
Education
Telfer School of Management at the University of Ottawa 2008 — 2010
Master of Engineering (M.Eng.)
Birla Institute of Technology and Science 2001 — 2003
Master of Science (MS)
Punjab Engineering College
B.Eng.
Summer Fields
High School Diploma
SiriusDecisions March 2015 - Present
Empirix September 2014 - February 2015
Time Warner Cable March 2014 - August 2014
Time Warner Cable 2013 - February 2014
Navisite 2012 - 2013
Avaya 2007 - 2012
Akamai 2006 - 2007
Avaya 2000 - 2006
Lucent Technologies 1997 - 2000
Travelers 1995 - 1997
Skills
Sales Operations, CRM, Cross-functional Team..., Professional Services, Sales Management, Business Planning, Forecasting, Sales, Strategic Planning, Salesforce.com, Go-to-market Strategy, Managed Services, Management, Sales Enablement, Siebel, Sales Process, Unified Communications, Marketing Strategy, Sales Compensation, Account Planning, Business Strategy, Product Management, Software Industry, Project Planning, Global Operations, Revenue Recognition, Market Analysis, Key Performance..., General Management, Global Strategy, Sales Organization..., Sales Strategy, Market Opportunity..., Quota Setting, Territory Planning and..., Military Experience, Overlay Sales..., Turnaround Situations, Software Sales, Annuity Sales, Executive Communications, SFDC, Planning, Deployment, Sales Support, P&L Responsibility, Sales Training, Sales Compensation..., Planning Budgeting &..., KPI implementation
Education
Boston University 2000 — 2001
MBA, Business Administration
Thomas College 1986 — 1990
B.S., Accounting
Avaya January 2011 - March 2015
Brocade December 2002 - December 2010
McData (CNT) December 2002 - December 2010
CNT December 2002 - December 2010
Optical Solutions March 2000 - November 2002
Innuity May 1999 - February 2000
Centuple Communications March 1998 - April 1999
StorageTek May 1993 - March 1998
NCR Comten 1982 - 1993
Skills
New Business Development, Solution Selling, Leadership, Product Management, Management, Team Building, Sales, Negotiation, Channel Partners, Channel, Cloud Computing, Business Alliances, Go-to-market Strategy, Data Center, Integration, Professional Services, Storage, Unified Communications, Storage Virtualization, Enterprise Software, Managed Services, Sales Enablement, Storage Area Networks, Strategic Partnerships, Partner Management, SaaS, Oracle Enterprise..., Salesforce.com, Pricing, Product Marketing
Education
The University of South Dakota 1980 — 1981
MBA, Marketing
Black Hills State University 1979 — 1980
BS Business, Marketing and Finance
Oracle June 2011 - Present
Avaya 2009 - May 2011
Adomo Inc February 2007 - June 2009
Skills
Enterprise Software, Software Quality..., Test Planning, Scrum, Test Automation, Agile Methodologies, VoIP, Testing, SDLC, Quality Assurance, Unix, Software Development, Software Project...
Education
Bharathiar University
BE, EEE
CVS Health January 2014 - Present
Avaya September 2010 - December 2013
CSC August 2002 - September 2010
Dun & Bradstreet 1998 - 2002
Dun & Bradstreet 1992 - 1998
Dun & Bradstreet 1988 - 1992
Skills
Service Delivery, IT Outsourcing, Outsourcing, IT Service Management, Vendor Management, IT Strategy, ITIL, IT Management, Service Management, Sla, IT Operations, Program Management, Managed Services, Process Improvement, Data Center, Disaster Recovery, Professional Services, Change Management, PMO, Offshoring, Project Delivery, System Deployment, PMP, Business Process, SaaS, Service Desk, Telecommunications, Leadership, Business Process..., Governance, Integration, Business Continuity, VoIP, SDLC, Transition Management, Cloud Computing, Security, Business Intelligence, Business Transformation, Service Improvement, Enterprise Architecture, Business Analysis, Project Portfolio..., Incident Management, Resource Management, Information Technology, Solution Architecture, IT Transformation, Infrastructure, Pre-sales
Education
Bloomfield College 1992 — 1998
Pearson North America December 2013 - Present
Pearson North America August 2013 - December 2013
Avaya December 2009 - June 2013
Vokes Theatre 1980 - 2013
Nortel 2008 - 2009
Nortel Networks 2004 - 2007
Nortel Networks 2001 - 2004
Bay Networks 1995 - 2001
Wellfleet Communications 1993 - 1995
Skills
Technical Writing, Software Documentation, Technical Documentation, Online Help, FrameMaker, Content Management, Editing, Program Management, Enterprise Software, Task Analysis, Cross-functional Team..., Project Management, Documentum, XML, Adobe Acrobat, VoIP, Content Development, Testing, Networking, Information Architecture, Manuals, ClearQuest, Inspiration, HTML, FileMaker, Structured Authoring, Training, Strategy, Security, Leadership, Project Planning, Epic Editor, SnagIt, DITA, Agile Methodologies, Wikis, Management, Process Improvement, Managing People and..., Adobe FrameMaker, Adobe Acrobat..., Astoria, Information Mapping and..., Developmental Editing..., Single Sourcing, Cross Functional..., Trisoft, FileMaker Pro, Clarify, Manual Testing
Education
Boston College
Master of Arts (M.A.), English and American Literature
Wellesley College
Bachelor's degree, English & Theatre Arts, Magna Cum Laude
Jones Lang LaSalle February 2011 - Present
Uline February 2008 - January 2011
ExxonMobil July 2007 - December 2007
Werner Enterprises January 2006 - June 2007
Chase September 2004 - December 2005
Avaya March 2003 - August 2004
Sprint May 2002 - February 2003
The World Bank October 2000 - February 2002
pansing June 1997 - June 2000
Education
Bharathidasan University 1982 — 1985
Tech Data June 2015 - Present
Marketing Consultant October 2013 - May 2015
Avaya June 2010 - September 2013
Avaya December 2009 - June 2010
Nortel December 2002 - December 2009
Nortel 2000 - 2002
Nortel 1999 - 2000
Nortel 1997 - 1999
Skills
Lead Generation, Channel Partners, Strategy, Multi-channel Marketing, Enterprise Software, Direct Marketing, Sales Operations, Marketing, Program Management, Business Planning, Strategic Planning, Budgets, Channel, Unified Communications, Go-to-market Strategy, Market Planning, Creative Direction, Project Planning, Product Management, Product Marketing, Management, Strategic Partnerships, Selling, Integrated Marketing, Marketing Strategy, Sales Enablement, Solution Selling, Networking, Managed Services, Telecommunications, Demand Generation, Avaya, Partner Management, Business Alliances, Messaging, Strategic Alliances, Direct Sales, Channel Sales, Competitive Analysis, Salesforce.com, Channel Strategy, Resellers, Professional Services, SaaS, B2B Marketing, Avaya Technologies, Sales
Education
Bentley University
Marketing
MSC Industrial Direct June 2009 - Present
Avaya October 2008 - August 2010
Avaya 2007 - October 2008
Arrow Electronics August 1996 - March 2007
Raytheon Missile Systems January 1993 - June 1996
Skills
Supply Chain Management, Supply Chain, Manufacturing, Logistics, Program Management, Negotiation, Project Management, Inventory Management, Convention Centers, Continuous Improvement, Sales Operations, Sales Management, Purchasing, Operations Management, Procurement, Key Account Management, Account Management, Cross-functional Team..., B2B, Management, Sales, Pricing, P&L Management, Strategic Sourcing, Lean Manufacturing, Materials Management, Forecasting, Six Sigma, Process Improvement, Outsourcing, Contract Negotiation, Strategy, Selling, Sales Process, Direct Sales, Cold Calling
Education
Bentley University 1980 — 1984
MBA, Business
Pioneer Centres May 2004 - Present
Advanced Digital Information Corporation March 2002 - May 2004
Avaya December 2000 - March 2002
Skills
System Administration, Information Security..., Technical Support, Linux, Windows, Network Security, Network Administration, Firewalls, Cisco, VPN, TCP/IP, Routers, Switches, LAN/WAN, Active Directory, Disaster Recovery, DNS, Servers, Troubleshooting, Computer Security, Windows Server 2003, Windows Server, A+ Certified, Computer Hardware, Operating Systems, Software Installation, Antivirus, Unix, Network Operations, Red Hat Linux, Hardware, Deployment, Security
Education
Colorado Technical University 2005 — 2007
Master of Science in Management, Information Systems Security
Black Hills State University 1999 — 2000
Associate's Degree, General Studies
Avaya July 1997 - Present
Regis University January 2001 - Present
Lockheed Martin 1996 - 1997
International Language Engineering (Lionbridge) 1995 - 1996
Skills
C++, Java, Fortran, SQL, C, UML, Pascal, Visual Basic, Apache, HTML, SDLC, PHP, Unix, Solaris, Computer Science, Computer Hardware, Object Oriented Design, Networking, Operating Systems, Telecommunications, System Administration, Software Quality..., Algorithms, IT Strategy, Computer Security, Software Engineering, Agile Methodologies, Data Analysis, Research, Linux, TCP/IP, Educational Technology, Curriculum Development, Adult Education, Adult Learning Theory, Quantitative Research, Statistics, Informix, Scripting, University Teaching, Mathematics, Computer Architecture, Theoretical Computer..., Financial Analysis, Higher Education, Software Integrations, Information Assurance, Database Administration, Contact Center..., Data Mining
Education
Boise State University 2012 — 2016
Doctorate, Educational Technology
Seton Hall University School of Law 2014 — 2016
M.S.J., Jurisprudence, School of Law
Seton Hall University School of Law 2014 — 2015
Advanced Graduate Certificate, Intellectual Property Law, School of Law
Boise State University 2012 — 2013
G.C., Online Teaching, College of Education, Deptartment of Educational Technology
University of Massachusetts at Amherst - Isenberg School of Management 2009 — 2011
M.B.A., Management, Finance, Eugene M. Isenberg School of Management
Regis University 1998 — 2000
M.S., Computer Information Systems, College of Computer and Information Sciences
Regis University 2006 — 2009
B.S., Finance, College for Professional Studies
University of Colorado Boulder 1992 — 1996
B.S.C.S., Computer Science, College of Engineering and Applied Science
University of Colorado Boulder 1992 — 1996
B.A., Mathematics, College of Arts and Sciences
Gyansys December 2006 - Present
Avaya July 2014 - April 2015
Bentley Systems February 2014 - June 2014
Bristol-Myers Squibb October 2009 - January 2014
Vi-Jon January 2009 - September 2009
Eli Lilly April 2008 - December 2008
Nortel Networks January 2008 - March 2008
General Motors July 2007 - December 2007
STANLEY Security January 2007 - June 2007
Skills
SAP R/3, SAP ERP, SD, SAP SRM, SAP, Document Management, SAP PS, Integration, SAP Implementation, Project Portfolio..., Materials Management, Vendor Management, Engineering Change..., Business Process, ABAP, Oracle
Education
Academy Of Business Administration at Balasore, INDIA 1996 — 1998
MBA, System and Marketing
Berhampur University 1993 — 1996
B.Sc, Chemistry (Hons)
Roland Institute of Pharmacy 1988 — 1991
D. Pharma, Pharmacy
Clean Energy Design, LLC April 2012 - Present
Najimy Consulting July 2010 - August 2012
Carousel Industries September 2008 - July 2010
Avaya March 2004 - March 2008
Avaya March 1998 - March 2004
Scudder, Stevens & Clark 1994 - 1996
Scudder, Stevens & Clark, Inc. 1991 - 1994
Scudder, Stevens & Clark, Inc. 1987 - 1991
Education
Boston College 1982 — 1992
BA, Communications
Avaya Services Program ManagerAvayaSeptember 1996 - September 2011
Jeffco Schools March 1991 - August 1996
Skills
Product Management, Management, Cross-functional Team..., Telecommunications, Avaya, Call Centers, Vendor Management, Analysis, Integration, Managed Services, Unified Communications, SIP, VoIP, Professional Services, Avaya Technologies
Education
Boise State University 1966 — 1970
Avaya July 2011 - April 2014
ICT July 2008 - June 2009
Intervoice 1993 - 2004
Octel Communications 1990 - 1993
Skills
Unified Communications, Call Center, IVR, Solution Selling, SaaS, VoIP, Cloud Computing, Managed Services, Mobile Devices, Channel Partners, Sales Management, Business Development, SIP, B2B, Call Centers, Go-to-market Strategy, Strategic Partnerships, Direct Sales, Salesforce.com, Contact Centers, Enterprise Software, Professional Services, Wireless, Outsourcing, Product Management, Account Management, Partner Management, Telecommunications, Telephony, Selling, Lead Generation, Start-ups, Key Account Management, Software Industry, Sales Operations, Business Alliances, Sales Process, Product Marketing, IP, CTI, CRM, Avaya, Pre-sales, Customer Experience, MPLS, Sales Enablement, SIP Trunking, Data Center, ACD, Video Conferencing
Education
University of Pennsylvania - The Wharton School 1992 — 1993
Management
Binghamton University 1979 — 1983
BA, Mathematics
Avaya January 2011 - Present
ISN Telcom August 2009 - January 2011
TCS Group, Inc. March 2008 - August 2009
Cleartel Communications June 2003 - January 2008
EZ2Rent.com 2003 - 2004
The Ptolomy Group, Inc. 1995 - 2002
Skills
Telecommunications, VoIP, Networking, New Business Development, Direct Sales, Unified Communications, Strategic Partnerships, Product Management, Wireless, Business Development, Start-ups, Sales Management, Salesforce.com, Strategic Planning, Leadership, Management, Customer Retention, Managed Services, Sales Operations, Avaya, Sales, Professional Services, Marketing, Virtualization, CRM, Cloud Computing, Team Leadership, Social Networking, Account Management, Call Centers, Network Design, Solution Selling, Video Conferencing, Project Management, Training, Strategy, Marketing Strategy, Selling, Sales Process, Contract Negotiation, Channel Partners, Coaching, Business Analysis, Value Selling, Value Propositions, SME Consulting, SME development, Enterprise Architecture, Key Account Management, Customer Premises...
Education
Florida International University 1986 — 1988
Masters Certificate, Urban Education
Boston College 1977 — 1981
BA, History and Secondary Education
CSS International, Inc. June 2014 - Present
NLMK USA May 2010 - April 2014
TRACO December 2004 - May 2010
Alcoa April 2002 - November 2004
Avaya October 2000 - March 2002
Lucent Technologies October 1997 - September 2000
HCL Technologies November 1995 - March 1997
Skills
PL/SQL, SDLC, SQL, Databases, Business Analysis, Oracle, Integration, Oracle E-Business Suite, ERP, Oracle Applications, Software Development, Business Intelligence, Requirements Analysis, Business Process, Project Management, IT Strategy, Microsoft SQL Server, Six Sigma, Software Project..., Process Improvement
Education
Bharathiar University 1990 — 1992
Master's Degree, Computer Science
NGM College 1987 — 1990
Bachelor's Degree, Computer Science
CIT September 2014 - Present
Tyco January 2014 - September 2014
Avaya January 2011 - January 2014
University of Medicine & Dentistry of New Jersey August 2009 - January 2011
Campbell Soup Company May 2008 - June 2009
Johnson & Johnson February 2005 - March 2008
Keane, Inc (Subsidiary of NTT DATA) December 2001 - January 2005
Corning Cable Systems November 1989 - August 2001
Skills
CISA, CISM, CISSP, Information Security, Unix, Oracle Certified..., ACL Data Analyst..., ITIL, IT Audit, IT Management, Disaster Recovery, Security, Certified Ethical..., Certified Penetration..., Information Technology, Data Center, Firewalls, ERP, Process Improvement, Internal Audit, Program Management, Sarbanes-Oxley Act
Education
Capella University 2015 — 2018
Doctor of Philosophy (Ph.D.), Information Techology - Information Security and Assurance, On-going
Boston University 2005 — 2008
MS IS, Computer Science
Universidad del Sagrado Corazón 1990 — 1994
Bachelor of Science (BS), Computer Software Engineering
Universidad Nacional Pedro Henríquez Ureña 1985 — 1989
Bachelor of Science (BS), Economics
Universidad Mundial Dominicana 1981 — 1985
Bachelor in Finance, Accounting and Finance
Avaya PresidentClinical Trials Disclosure SolutionsAugust 2004 - January 2007
Education
New York University 1978 — 1980
M.Ph, Psychology
New York University 1976 — 1978
MA, Cognitive Psychology
Boston University 1972 — 1975
BA, Psychology
CA Technologies November 2012 - 2015
Avaya 2009 - 2012
Nortel 2001 - 2009
Allsoft Technologies Inc. 2000 - 2000
Philips Design 1999 - 1999
Sundaram Telematics Ltd 1996 - 1999
Skills
Visual C++, Linux, Java, Windows, VxWorks, VMware, VMS, Bash, Perl, Python, IPv4, IPv6, TCP/IP, IKE, IPSec, IGMP, SNMP, DNS, LDAP, Active Directory, PKI, Entrust PKI, SSL, Open Source Software, OpenVPN, X.509, RADIUS, ASN.1, GSM, GPRS, WAP, MMI, CATT, SQL, ClearCase, ClearQuest, Amdocs Clarify, UML, XML, Emacs, Routing, Software Design, Routers, Multicast, Software Development, VPN, Network Security, Ethernet
Education
Boston University
M.S, Telecommunication
University of Madras
B.E, Computer Science
Avaya December 2009 - Present
Nortel November 1995 - June 2010
Skills
Telecommunications, VoIP, TCP/IP, Networking, Product Management, Routing, Software Development, Switches, Network Architecture, Network Design, VPN, Security, Integration, Troubleshooting, Perl, VMware, Unix, Cross-functional Team..., Linux, Agile Methodologies, Program Management, IP, Data Center, Testing, Wireless, Ethernet, SNMP, Enterprise Software, Network Security, Unified Communications, Software Project..., Process Improvement, Cloud Computing
Education
Boston University 2005 — 2011
MS, Computer Information Systems
Worcester Polytechnic Institute 1978 — 1982
BSME, Mechanical Engineering
IBM March 2011 - Present
Avaya 2005 - September 2011
IBM 1990 - September 2011
Skills
SMTP, Ironport, Sendmail, Postfix, Messaging, Shell Scripting, Cloud Computing, Firewalls, Data Center, VMware ESX, Enterprise Software, DNS
Education
Binghamton University 1987 — 1989
MA, Education (Secondary School Teaching)
Binghamton University 1983 — 1987
BA, History
The Home Depot May 2010 - August 2012
Comcast Cable August 2009 - May 2010
Avaya 1998 - 2008
Avaya 1998 - 2008
Skills
Avaya, Call Center, Avaya Communication..., Workforce Management, VoIP, Vendor Management, Unified Communications, Troubleshooting, Telephony, Process Improvement, Customer Service, Customer Satisfaction, Customer Experience, Call Centers, Avaya Technologies
Education
Bloomfield College 1985 — 1990
Essex County College 1985 — 1989
Vailsburg High School 1980 — 1985
Vision Technologies February 2012 - Present
Avaya January 2002 - October 2011
Avaya January 2001 - January 2002
Lucent Technologies January 1997 - January 2001
Lucent Technologies January 1995 - January 1997
AT&T January 1992 - January 1993
AT&T January 1990 - January 1992
AT&T January 1988 - January 1990
AT&T January 1986 - January 1988
EXECOM COMPUTER SYSTEMS January 1985 - January 1986
Education
Boston College - Wallace E. Carroll Graduate School of Management 1993 — 1995
MBA, Finance
Regis College 1980 — 1984
BA, Economics
ADP May 2006 - Present
Avaya 1996 - 2001
AT&T 1982 - 1996
New England Telephone 1979 - 1982
New England Life Insurance Company 1972 - 1978
Skills
Telecommunications, Data Center, Program Management, Project Management, Software Development, SAP, SDLC, Analysis, Architecture, Requirements Analysis, Integration, Business Analysis, Vendor Management, Leadership, Business Process
Education
Binghamton University 1967 — 1971
BA, Mathematics
Nottingham High School
Xirrus June 2012 - Present
Avaya August 2011 - June 2012
Cisco Systems October 2010 - August 2011
Nortel December 1996 - October 2010
OneSource 1995 - 1996
Public Service Computer Software 1994 - 1995
Bess Eaton 1985 - 1994
Skills
Network Design, New Business Development, Network Administration, System Design, VoIP, Unified Communications, Telecommunications, Channel, Cloud Computing, Wireless, Solution Selling, Network Security, Cisco, IP, IP Networking, VPN, WAN, Pre-sales, Switches, Firewalls, Security, Network Engineering, Wireless Networking, LAN/WAN, Enterprise Software, Virtualization, SIP, Routers, TCP/IP, Video Conferencing, Network Architecture, CCNA, CCNP, Wireless Site Surveys, Cisco Technologies, LAN-WAN, Telephony, Avaya, Troubleshooting, QoS, Networking, Managed Services, Routing, MPLS, Sales Engineering, WiFi, Storage, Go-to-market Strategy, Data Center, Start-ups
Education
Unitek College 2009 — 2009
CCNA, Cisco Certified Network Associate
Boston University 1995 — 2000
Client Server Development, Unix Administrator
University of Rhode Island 1989 — 1993
Finance
Merck June 2014 - Present
WebMD April 2014 - June 2014
Avaya September 2013 - February 2014
HSBC May 2013 - September 2013
Merck May 2012 - March 2013
EverGreene Architectural Arts, Inc. February 2012 - March 2012
Pfizer June 2011 - January 2012
SourceRight Solutions June 2010 - June 2011
RR Donnelley March 2010 - May 2010
WaMu,now a part of JP Morgan Chase January 2007 - January 2009
Skills
Hiring, Resume Writing, Employee Relations, Background Checks, Direct Sourcing, Talent Acquisition, Pharmaceutical Industry, Recruiting, Sourcing, Vendor Management, Interviews, Internet Recruiting, Human Resources, Onboarding, Performance Management, Employee Benefits, Temporary Placement, Personnel Management, Training, Leadership, Talent Management, Applicant Tracking..., Management, CRM, Taleo, Deferred Compensation
Education
eCornell- Cornell University Graduate Program 2012 — 2013
Human Resource Graduate Cerificate Program
Boston College
B.S., Human Resource Management
Carousel Industries January 2012 - Present
Carousel Industries June 2006 - January 2012
Avaya November 1998 - February 2005
Skills
Avaya PBX, Voice Mail, Avaya, PBX, Telephony, H.323, ACD, VoIP, SIP Trunking, ISDN, Ethernet, Call Centers, Managed Services, SIP, Unified Communications, CTI, TDM, Contact Centers, WAN, T1, IP, Switches, LAN-WAN, IVR, Cisco Technologies, Video Conferencing, Wireless, MPLS
Education
Boston College
Avaya May 2014 - Present
Avaya May 2011 - Present
Pfizer 2010 - 2011
ComSci, LLc June 2004 - June 2010
Polo Ralph Lauren 1996 - 2001
Goody Products Inc. 1980 - 1992
Skills
Telecommunications, Survey Design, Vendor Management, Integration, Business Analysis, Managed Services
Education
Bloomfield College 1974 — 1977
BA, Sociology
Accenture September 2013 - March 2014
Avaya May 2007 - April 2013
Philips January 2005 - April 2007
Skills
Integration, Requirements Analysis, SQL, Software Development, Enterprise Software, Middleware, SAP R/3, SAP Implementation, Interfaces, ABAP, SAP CRM Technical, SAP Netweaver, EDI, TLE, Sterling Gentran, SAP Workflow, SAP ALE, SAP SD, SAP ERP, SAP, SAP BI, BDC, Legacy Systems, IDOC, SD, ECC, SAP XI, Smartforms, IDoc, ERP, Business Process, SDLC, Business Analysis
Education
Bharathiar University 1988 — 1992
Bachelor's degree, Computer Science
Avaya 2005 - Present
Emulex 2001 - 2005
Skills
Device Drivers, Unix, Ethernet, IP, TCP/IP, Debugging, Embedded Systems, ClearCase, VxWorks, Software Development, Linux, System Architecture, Telecommunications, SIP, Routing, C++, Switches, SNMP, Software Engineering, Network Architecture
Education
Boston University
MS, Computer Science
Teradata January 2010 - Present
Avaya January 2009 - March 2010
Merck June 2007 - November 2008
Novartis January 2007 - May 2007
Bristol-Myers Squibb January 2005 - January 2007
The Janssen Pharmaceutical Companies of Johnson & Johnson January 2004 - January 2005
Novo Nordisk January 2003 - January 2004
Horizon Blue Cross Blue Shield of New Jersey January 2001 - January 2003
Skills
Agile Methodologies, Analytics, Business Analysis, Business Intelligence, Data Integration, Data Management, Data Modeling, Data Quality, Data Warehouse..., Data Warehousing, ETL, Enterprise Architecture, IT Strategy, Integration, Lifesciences, Master Data Management, Requirements Analysis, Solution Architecture, Teradata
Education
New York University 1982 — 1983
Master of Philosophy (MPhil), Cognitive Science
New York University 1977 — 1982
Master's Degree, Cognitive Psychology
Boston University 1975 — 1976
Master's Degree, Cognitive Psychology and Psycholinguistics
Boston University 1972 — 1975
Bachelor's Degree, Psychology
Allied Supply Inc 2012 - Present
Butt Construction Company October 2011 - January 2012
Heapy Engineering February 2005 - October 2011
Avaya May 1998 - May 2000
Lucent Technologies 1995 - 1998
AT&T 1988 - 1995
Skills
Public Speaking, Team Leadership, Customer Service, Marketing Communications, Telecommunications, Sales, Nonprofits, Contract Negotiation, LEED AP, Marketing Strategy, Social Media Marketing, ISO, Local Government, LEED, Event Planning, Microsoft Office, Green Building, Non-profits, Quality Management, Business Development, Web Marketing, SEO, Events Coordination, Marketing, Strategic Planning, Budgets
Education
Bluffton University 2007 — 2009
MBA, Business
Wittenberg University 1981 — 1985
BA, Liberal Arts
Tippecanoe 1977 — 1981
High School diploma, English
Colleen P. Evans Consulting, LLC July 2009 - Present
Windstream Communications 2012 - 2014
Cerium Networks 2011 - 2014
NACR 2010 - 2014
Avaya 1994 - 2009
Lucent Technologies 1996 - 2000
AT&T 1991 - 1994
South Central Bell / AT&T June 1970 - 1991
Skills
Avaya, ACD, Call Center, Contact Centre, PBX, Call Routing, Telecommunications, Avaya PBX, Contact Center Design, Professional Services, Call Centers, Contact Centers, Telephony, Voice Mail, IVR, Unified Communications, VoIP, Pre-sales, IP, Managed Services, SIP, CTI, SIP Trunking, Avaya Technologies
Education
Berry College 1969 — 1970
Avaya October 2014 - Present
Skills
Strategy, Cross-functional Team..., Strategic Partnerships, Telecommunications, Management, Program Management, Product Management, Solution Selling, VoIP, SaaS, Managed Services, Vendor Management, Business Development
Education
New York University - Leonard N. Stern School of Business 2003 — 2005
MBA, Finance; Media, Technology, & Entertainment
Boston College 1995 — 1999
Ba, Economics
Half Hollow Hills High School East 1992 — 1995
Time Warner Cable 2009 - 2015
Time Warner Cable 2009 - 2015
Collabera April 2009 - December 2009
Avaya September 2002 - April 2009
Winstar Communications April 1998 - April 2001
MCI September 1995 - April 1998
US Air Force April 1982 - March 1986
Skills
Mobile Devices, Troubleshooting, VoIP, Cisco Technologies, Wireless Networking, Managed Services, Avaya, Software Installation, Networking, Call Center, Unified Communications, Vendor Management, Wireless, Switches, Telecommunications, IP, Servers, Management, Training, Analysis, SIP, CRM, Optical Fiber, Telephony, WAN
Education
City University of New York City College 1990 — 1994
BSEE
Borough of Manhattan Community College 1987 — 1989
AAS
Avaya December 2009 - Present
Nortel July 2007 - December 2009
Skills
REST, SOAP, SIP, XMPP, Java, Gigaspaces, Java Enterprise Edition, Software Design, Software Development, Software Architectural..., Websphere, SOA, Web Services, CXF, Spring, OSGi, Spring DM, Relational Databases, MySQL, PostgreSQL, Linux, Windows, VMware, Ant, ClearCase, JBoss Application Server, Eclipse, Maven, JUnit, Agile Methodologies
Education
BITS Pilani
Master of Science (MS), Computer Software Engineering
Visvesvaraya Technological University
Bachelor of Engineering (BE), Computer Science
Berg Pharma January 2014 - Present
Museum of Science, Boston January 2012 - January 2014
Museum of Science, Boston January 2009 - January 2012
Museum of Science, Boston August 2007 - January 2009
Avaya August 2006 - August 2007
Sea Change Systems, Inc. September 2004 - July 2006
Galaxy Internet Services June 1997 - August 2000
Skills
Information Technology..., Telecommunications, Enterprise IT..., Enterprise IT Strategy, Server Administration, Server Architecture, Network Architecture, Network Administration, Project Management, Team Leadership, IT Management, Servers, Active Directory, Disaster Recovery, Virtualization, Information Technology..., Commitment to Customer..., Storage Area Networks, Business Process..., Management, Networking, Operational Strategy, Operational Excellence, Vision Development, Technology and Business..., Solution Implementation, Solution Architecture, IT Governance, Information Security, Maintaining Strong..., Multitasking Skills, Work in A Fast Paced..., Highly Organized &..., Quality Assurance, Public Speaking, Hardware, Governance, Microsoft Exchange, Information Technology, Integration
Education
Brandeis University 2011 — 2014
Master of Science (M.S.), Information Technology Management
Bentley University 2000 — 2003
Bachelor of Science (B.S.), Computer Information Systems
Broadridge 2010 - Present
Avaya 2008 - 2010
Avaya 2006 - 2008
Avaya 2003 - 2006
Avaya 2001 - 2003
Deloitte & Touche 1997 - 2001
Public Accounting Firms 1988 - 1997
Skills
Financial Reporting, Internal Controls, US GAAP, Business Planning, Supply Chain, Sarbanes-Oxley Act, Forecasting, Variance Analysis, Cross-functional Team..., Internal Audit, Strategic Financial..., Financial Analysis, Budgets, Finance, Managerial Finance, Auditing, Accounting, Financial Modeling, Hyperion Enterprise, Corporate Finance, Cash Management, SEC filings, Consolidation, Essbase, Financial Audits, Sarbanes-Oxley, Mergers & Acquisitions, Cost Accounting, Financial Accounting, Revenue Recognition, Acquisition Integration, Due Diligence, Restructuring
Education
Bentley University
BS Accounting, Finance, Accounting
Avaya December 2009 - Present
Nortel Networks August 1999 - December 2009
Periphonics June 1997 - August 1999
Education
Binghamton University 1993 — 1997
Bachelor of Science (BS), Computer Science
Ricoh Americas Corporation December 2011 - Present
Avaya December 2009 - December 2011
Nortel Networks April 2008 - December 2009
Skills
Due Diligence, Corporate Governance, Intellectual Property, Contract Negotiation, Mergers & Acquisitions, Mergers, Corporate Law, Strategy, Strategic Partnerships, Telecommunications, Business Strategy, Software Licensing, Joint Ventures, Management, Cross-functional Team..., Leadership, Outsourcing, Professional Services, Privacy Law, Strategic Planning
Education
New York Law School 1974 — 1977
J.D.
Boston College 1970 — 1974
Bachelor of Arts (B.A.)
Avaya February 2012 - Present
Avaya Inc October 2006 - February 2012
Avaya Inc. October 2003 - September 2006
Avaya Inc. September 2002 - October 2003
Avaya March 2000 - September 2002
Lucent Technologies March 1998 - March 2000
AT&T Submarine Systems February 1993 - March 1998
Skills
Microsoft Excel..., Financial Reporting, Financial Management, Financial Analysis, Microsoft Acess, Project Management, Resource Management, PMO, Budgeting, Change Management, Budgets, Analysis, Vendor Management, Telecommunications, Project Portfolio..., SAP, Access, Program Management, Management, MS Project, Leadership
Education
Boston University
Bachelor of Science, Journalism
Avaya
Education
Boston College 1977 — 1981
BS
St. Gregory's
HeavenlyGiftsStore.com 2012 - Present
Avaya 1992 - 2008
Mountain Dew Country 1984 - 1995
Skills
Telecommunications, Arc Welding, MIG welding, TIG welding, Woodworking, Carpentry, Painting, Music Theory, Musicianship, Craftsmanship, Welding
Education
Bethel University 1979 — 1983
Bachelor of Arts (BA), Music Performance, General, .3.0
ANCILE Solutions, Inc. April 2014 - Present
Vocus February 2010 - April 2014
Avaya February 2003 - January 2010
Skills
Salesforce.com..., Siebel, Salesforce.com..., Salesforce.com, CRM, SaaS, Marketing Automation, Cloud Computing, Lead Management, Marketing Operations, Eloqua, CRM Integration, WebEx, Agile Project Management, Requirements Gathering, Demand Generation, Sales Enablement, Lead Generation
Education
Bentley University 1998 — 2002
Bachelor of Science (BS), Marketing
Avaya January 2010 - Present
Avaya 1999 - 2010
Nortel Networks 2009 - 2009
Nortel Networks 2007 - 2008
Nortel Networks 2005 - 2007
Nortel Networks 2003 - 2005
Skills
Telecommunications, VoIP, Call Centers, IP, Unified Communications, Telephony, Avaya, SIP, Managed Services, Wireless, Contact Centers, TCP/IP
Education
Blue Hills Regional Technical School
Boston University
CMHA September 2002 - Present
U.S. Bank December 2001 - August 2002
Avaya June 2000 - December 2001
Education
Berea College 1990 — 1994
Bachelor's degree, Mathematics
Bellevue High School 1986 — 1990