Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Avaya June 2006 - Present
Skills
Software Engineering, Creative Problem Solving, Problem Analysis, Disaster Recovery, Problem Solving, Customer Service, Operating Systems, Telecommunications
Education
Jackson State University 2004 — 2006
Bachelor of Science (BS), Computer Science
Avaya August 2015 - Present
MEG Energy Corp. May 2014 - September 2014
Social Spark October 2012 - September 2014
General Mills June 2013 - September 2013
The Rocket Network October 2012 - April 2013
Skills
Marketing Strategy, Strategic Planning, Social Entrepreneurship, Early-stage Startups, Cold Calling, Innovation, Social Media Marketing, Non-profits, Teamwork, Marketing, Nonprofits, Event Management, Entrepreneurship, Leadership, Fundraising, Management, Event Planning, Sales, Microsoft Office, Strategy
Education
Richard Ivey School of Business 2013 — 2015
Bachelor of Arts (B.A.), Honors Business Adminstration
The University of Western Ontario 2011 — 2015
Bachelor of Science (BSc), Neuroscience
Universität Konstanz / University of Konstanz 2012 — 2012
Introduction to German
Avaya May 2015 - Present
Avaya February 2013 - Present
Avaya February 2011 - February 2013
Avaya June 2009 - February 2011
Avaya June 1998 - June 2009
NEC America October 1990 - June 1998
Zytec Systems July 1987 - October 1990
Skills
VoIP, IP, Avaya, Troubleshooting, Telecommunications, PBX, Call Center, Telephony, Customer Relations, Problem Solving, Hardware, Networking, Unified Communications, Wireless, Management, Technical Support, Vendor Management, Data Center, TDM, Customer Service, ITIL, Project Planning, SIP, Team Management, Call Centers, IVR, Customer Satisfaction, Service Delivery, Software Installation, LAN-WAN, Integration, Ethernet, CTI, Contact Centers, WAN, SIP Trunking, MPLS, ACD, Avaya Technologies, Awesomeness
Education
The University of Dallas 2007 — 2008
MBA, Supply Chain Management
DeVry University 2003 — 2004
BS, Technical Management - Telecommunications
ITT Technical Institute-Arlington 1985 — 1987
Associates, Electronics Engineering Technology
RigNet/Inmarsat 2011 - Present
Avaya March 2008 - 2011
Verizon Business February 2007 - March 2008
International Network Services March 2006 - February 2007
Siemens Enterprise Communications January 2003 - March 2006
IPC Trading 2000 - 2003
Skills
VoIP, Solution Selling, Avaya, Cisco, IP, Unified Communications, Call Center, SIP, Managed Services, Telecommunications, Telephony, Data Center, Contract Negotiations, Direct Sales, Vendor Management, Cloud Computing, Channel Management, Account Management, Professional Services, SaaS, Wireless, Outsourcing, Sales Management, Team Leadership, Network Design, Disaster Recovery, Pre-sales, MPLS, Contact Centre, Unified Messaging, Integration, New Business Development, P&L Management, Consultancy, Security, Customer Satisfaction, Customer Relations, Key Account Management, Vendor Relations, WAN, VSAT, Satellite Communications, Wireless Access, Oil & Gas Industry, SATCOM, Ethernet, Contract Negotiation, Customer Service, Channel Partners, Business Development
Education
Sam Houston State University 1993 — 1999
BBA, International Business/Communications
Rice University - Jesse H. Jones Graduate School of Business
Avaya January 2009 - Present
Nortel Networks 2000 - 2009
Alteon WebSystems 1998 - 2000
CADNet 1995 - 1998
LANNET 1992 - 1995
Tricord System 1990 - 1992
IDEAssociates 1987 - 1990
Alloy Computer Products 1984 - 1987
Skills
Sales Operations, Unified Communications, Go-to-market Strategy, Managed Services, Channel Sales, Solution Selling, Account Management, Sales, Channel Partners, Strategic Partnerships, Selling, VoIP, Networking, Ethernet, Management, Telephony, Wireless
Education
Jacksonville State University 1977 — 1982
B.S., Marketing / Economics
Oracle January 2015 - Present
Virtual Hold Technology (VHT) January 2014 - January 2015
Oracle June 2012 - December 2013
Oracle (RightNow) October 2009 - June 2012
Alcatel-Lucent (Genesys) January 2008 - October 2009
McPherson College October 2006 - January 2008
Avaya July 2004 - January 2008
Convergys (Edify) April 1998 - July 2004
McPherson College August 1996 - December 1998
AT&T October 1996 - April 1998
Skills
Contact Centers, Social Media, Customer Experience..., IVR, SaaS, Strategic Planning, Telecommunications, International Business, Cloud Computing, Product Management, CTI, Solution Selling, Unified Communications, Call Centers, Telephony, CRM, Management, Sales Management, Strategic Partnerships, Leadership, Enterprise Software, VoIP, Strategy, Go-to-market Strategy, Business Intelligence, Product Marketing, Sales Operations, Competitive Analysis, Pre-sales, Customer Experience, Business Alliances, Professional Services, Sales Enablement, Solution Architecture, B2B, Consulting, Team Leadership, Sales, Channel Partners, Managed Services, Networking, Salesforce.com, Demand Generation, Partner Management, Mobile Devices, Avaya, Outsourcing, Thought Leadership, Lead Generation, Customer Retention
Education
Kansas State University 1992 — 1994
Master of Business Administration (M.B.A.)
McPherson College 1988 — 1992
Bachelor of Science (B.Sc.), Double Major: Business Management; Marketing
SKC Communications January 2009 - Present
Avaya January 1999 - January 2009
Alcatel-Lucent January 1989 - January 1999
AT&T September 1980 - January 1989
Skills
Avaya, VoIP, Telecommunications, Unified Communications, IP, Microsoft Word, Telephony, SIP, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, LAN-WAN, Wireless, Enterprise Software, Software Installation, Cabling, Integration, Troubleshooting, Telecommunications..., T1s, Network Infrastructure, Avaya Technologies, Cisco Technologies, Managed Services
Education
Johnson County Community College 1982 — 1984
Technology Certificate, Basic Electronics, Computer software and repair, Communications Technology/Technician, 4.0
Penn Valley Community College 1980 — 1982
Electrical, Electronics and Communications Engineering, 3.9
Beazer Homes May 2014 - Present
JDRF February 2014 - April 2014
DigitalGlobe May 2013 - January 2014
JP Morgan Chase October 2012 - April 2013
BNY Melon October 2011 - September 2012
Avaya July 2010 - October 2011
CMC February 2009 - July 2010
L&T Infotech July 2007 - January 2009
Skills
Salesforce.com, Java, JavaScript, Web Services, Visualforce Pages, Apex Programming, XML, SQL, Agile Methodologies, Software Development, Microsoft SQL Server, Java Enterprise Edition, C, Force.com, Unix, Salesforce.com..., SOQL
Education
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor's Degree, Information Technology
Eli Lilly and Company September 2008 - January 2013
Eli Lilly and Company July 2006 - August 2008
Eli Lilly and Company July 2003 - June 2006
AIM Group International February 2002 - December 2002
Avaya February 2000 - January 2002
X-ceed May 1998 - July 1999
Information Management Network (IMN) September 1997 - May 1998
AICPA September 1996 - September 1997
Skills
International Event..., Meeting Planning, Incentive Programs, Pitching Ideas, International..., Contract Negotiation, Time Management, Meeting Scheduling, Travel Management, Operations Management, International..., Department Budgeting, Budget Monitoring, Invoice Processing, Webinars, Webinar Management, Cost Saving Initiatives, New Business Development, Microsoft Office, Microsoft Excel, PowerPoint, SAP, Motivated self-starter, Organization &..., Team Restructuring, Process Improvement, Procedure Development, Procedure Manuals, Team Building, Employee Training
Education
New York University 1996 — 1997
Certification in Meeting and Conference Management, Meeting and Conference Management
Johnson and Wales University 1988 — 1992
BS Hospitality Management, Hospitality Management
AARP June 2006 - Present
OCTO (Office of the Chief Technology Officer) D.C. Government, Washington, D.C. January 2006 - June 2006
Fireman's Fund Insurance Company January 2005 - December 2005
Avaya 2000 - 2001
Skills
Microsoft Word, English, Research, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Business Service..., Change Management, Customer Service, IT Service Management, ITIL v3 Foundations..., Microsoft Excel, Microsoft Office, PowerPoint, Program Management, Project Management, Resource Management, System Architecture
Education
Karnatak University 1988 — 1992
Bachelor of Science (BS), Electronics and Computer Science
Imerys Oilfield Solutions September 2015 - Present
Imerys Oilfield Solutions January 2014 - September 2015
Imerys Oilfield Solutions May 2013 - January 2014
Comcast Cable May 2012 - May 2013
Avaya April 2011 - May 2012
Financial Consulting Strategies, LLC April 2009 - April 2011
Baker Street Capital Management December 2008 - April 2009
Skills
Finance, Financial Analysis, Financial Reporting, US GAAP, Financial Modeling, Variance Analysis, Management, Internal Controls
Education
James Madison University 2004 — 2008
BBA, Finance, Human Resource Development
Verizon 2009 - Present
Association of Strategic Alliance Professionals 2009 - Present
Avaya 2003 - 2008
Alcatel-Lucent (Europe) 1999 - 2002
Lucent Technologies 1997 - 1999
AT&T 1991 - 1997
Skills
Multilingual, Strategy, Strategic Partnerships, Business Alliances, Business Development, Business Process..., Leadership, Strategic Alliances, Partner Management, Go-to-market Strategy, Marketing Strategy, Security, Cloud Computing, Program Management
Education
Jack Welch Management Institute 2013 — 2016
Master of Business Administration (M.B.A.)
The Wharton School - University of Pennsylvania 1999 — 1999
Certificate, Executive Development Program
Thunderbird Executive Education 1998 — 1998
Certificate, Globalization: Merging Strategy with Action
Rutgers, The State University of New Jersey - Rutgers Business School 1986 — 1991
BS and BA, Marketing and German
Tektronix Communications April 2015 - Present
Avaya January 2012 - April 2015
Rockwell Collins May 2010 - January 2012
Nortel Networks February 1997 - May 2010
Various January 1988 - February 1997
Skills
Embedded Systems, Embedded Software, ClearCase, Unix, Multithreading, CVS, Linux Kernel, Firmware, VxWorks, Operating Systems, Linux, Device Drivers, C, Solaris
Education
Kansas State University
MS, Electrical Engineering
Kansas State University
BS, Electrical Engineering
Avaya March 1999 - April 2005
Education
ITT Technical Institute-Pittsburgh 2004 — 2006
Associate's Degree, Electronic Engineering Technology, Graduated with a 3.67
Morris School District November 2014 - Present
Morris School District January 2012 - Present
Morris School District January 2012 - Present
MNUNNCONTRACTING, LLC March 2011 - Present
lia sophia February 2008 - July 2009
Avaya October 1997 - July 2002
Avaya January 1998 - January 2002
Lucent Technologies January 1997 - January 1998
Douglas Cleaners Customer Service January 1996 - January 1997
Skills
Clerical Duties, Conference Coordination, Executive Management, Clerical Work, Data Entry, Customer Service, Accounts Payable, Records Management, Leases, Recruiting, Time Management, Training, Invoicing, Management, PowerPoint
Education
Kean College 1995 — 1997
Kean University 1995 — 1997
Associates Degree, Interior Design
Wesley College 1993 — 1995
Associates, Teaching/intro to psychology
Wesley College 1993 — 1995
Cisco April 2015 - Present
Avaya December 2013 - March 2015
Infosys September 2004 - March 2015
Alcatel-Lucent January 2005 - December 2013
Skills
C, UNIX, RTOS, Network Processors, Packet Forwarding, Defect Prevention..., DSL, DSLAM, Access Networks, Layer 2, Layer 3, Ethernet/IP, Ethernet Bonding, High Availability, IP Multicast, Ethernet, ATM, Telecommunications, Multicast, TCP/IP, Embedded Systems, IP Networking, SNMP, Operating Systems, Programming, Linux, IP, Embedded Software, ATM networks, Forwarding, Unix, VLAN, TCL, Software Development, SIP, QoS, Networking, Routing, Routers, Switches, ClearCase, IPTV, Embedded Linux, Wireshark, Software Design, Software Engineering, Distributed Systems, C, Device Drivers, Multithreading
Education
Jadavpur University 2000 — 2004
B.E., Electronics and Telecommunication Engineering
Avaya June 2015 - Present
Prudential Financial September 2014 - May 2015
Rusell Tobin & Associates / Pride Technologies January 2013 - September 2013
The Mergis Group September 2010 - December 2012
Bloomberg Lp December 2009 - August 2010
Skills
Recruiting, Human Resources, Executive Search, Talent Management, Financial Analysis, Applicant Tracking..., Benefits Negotiation, Business Development, Cold Calling, College Recruiting, Contract Recruitment, Employee Relations, HRIS, Internet Recruiting, Interviews, Leadership, Management, Management Consulting, Marketing, Networking, Onboarding, Payroll, PeopleSoft, Performance Management, Permanent Placement, Recruitment Advertising, Sales, Screening, Screening Resumes, Sourcing, Staffing Services, Strategy, Succession Planning, Talent Acquisition, Technical Recruiting, Temporary Placement, Temporary Staffing, Training, Vendor Management
Education
Society for Human Resource Management 2014 — 2015
PHR in Progress, Human Resource Management
Rutgers University-New Brunswick 2014 — 2014
Graduate Certificate Program, Human Resources Management
Kean University 2006 — 2009
BS, Finance/Investment Banking
Union High School
Tata Communications July 2012 - Present
Avaya March 2009 - July 2012
Avaya February 2007 - February 2009
Avaya February 2004 - February 2007
Janssen Pharmaceutica (a J&J Co.) January 2002 - February 2004
Agere Systems 1997 - 2001
Skills
Performance Management, Organizational Design, Process Improvement, Metrics, Telecommunications, Avaya, Organizational..., Outsourcing, Employee Relations, Deferred Compensation, Onboarding, Strategy, Sales Management, Employee Engagement, Sales, Human Resources, Recruiting, Succession Planning, Leadership, Talent Management, Management
Education
Katharine Gibbs School
Trenton State
Budget Blinds of St Augustine January 2013 - Present
Hewlett-Packard August 2010 - August 2012
Cisco June 2009 - August 2010
Cisco Systems June 2007 - August 2009
Avaya November 2002 - May 2007
AVAYA August 2000 - November 2002
Lucent - Avaya June 1998 - July 2000
AT&T March 1982 - May 1998
Skills
Managed Services, Solution Selling, Unified Communications, VoIP, Cloud Computing, Data Center, Enterprise Software, Telecommunications, Channel, Virtualization, Direct Sales, CRM, Professional Services, Networking, Channel Partners, Cisco Technologies, Strategic Partnerships, Sales Operations, Business Development, Sales Management, Selling, Storage, Consulting, Business Alliances
Education
John Carroll University
MBA
iconectiv (Ericsson subsidiary) September 2013 - Present
Ericsson (formerly Telcordia Technologies) June 2008 - September 2013
Avaya January 2007 - June 2008
Pampered Pets, Pet Care - LLC January 2003 - January 2007
Analyst International May 2002 - May 2003
T. Williams Consulting April 2000 - March 2002
Skills
Global Talent..., Leadership, Human Resources, Project Coordination, Project Management, Non-profit Boards, Non-profit Volunteer, Corporate Recruiting, Recruiting, Sourcing, EEO/AA Compliance, OFCCP, Outsourcing, HRIS, PeopleSoft, Management, Oracle Reports, New Hire Orientations, Taleo, Behavioral Interviewing, Talent Acquisition, Applicant Tracking..., Offer Development, Volunteer Recruiting, University Relations, New Hire Paperwork, Oracle HR, Non-profit Leadership, SAP HR, Offer Creation, Extending Offers, Full life cycle..., U.S. Immigration, University Recruitment, Onboarding, Talent Management, Employee Relations, College Recruiting, Vendor Management, Interviews
Education
Kean University 1986 — 1992
B.S., Business Management
Avaya October 2007 - Present
Avaya March 2005 - October 2007
Lucent Technologies 1996 - 2001
AT&T 1983 - 1995
Skills
Training Delivery and..., Program Management, Project Implementation, Problem Solving, Vendor Management, Event Management, Event Planning, Fundraising, Coaching, Budget Analysis, Customer Relations, Customer Satisfaction, Cross-functional Team..., Negotiation, Team Leadership, Change Management, Management, Organizational..., Customer Service, Budgets, Marketing, Project Management, Human Resources, Sales Management, Leadership, Management Consulting, Strategy, Product Marketing, Training, Marketing Communications, Product Management, CRM, Solution Selling, Telecommunications, Business Development, Strategic Partnerships, Executive Management, Call Centers, Professional Services, Unified Communications
Education
Colonia High
Kean University
BA, Education
Audible, Inc. September 2014 - Present
Broadridge Financial Solutions March 2014 - September 2014
American Express December 2010 - February 2014
American Express September 2009 - February 2011
American Express 2006 - 2009
Avaya 2004 - 2006
DCD Capital (Now part of Sterling National Bank) 2002 - 2004
Aalya Apparels Pvt. Ltd. 1998 - 2000
Skills
Payments, Analysis, P&L Management, Financial Analysis, Strategic Planning, Business Strategy, Project Planning, Business Development, Partnerships, Start-ups, Strategy, Business Planning, Leadership, Credit Cards, Strategic Partnerships, Investments, Finance, Change Management, CRM, Management
Education
Johnson and Wales University
MBA, Accounting and Finance
Avaya July 2014 - Present
Spectrum Mobile Services April 2013 - July 2014
Ars Nova Singers July 2011 - July 2014
Tiare Technology November 2012 - April 2013
Boulder Chamber of Commerce March 2010 - September 2011
King Soopers June 2007 - February 2010
City and County of Denver January 2006 - 2007
Skills
Marketing, Email Marketing, Social Media, Budgets, Customer Service, Social Media Marketing, Non-profits, Leadership, Management, Sales, Lead Generation, Social Networking, Marketing Strategy, Microsoft Office, Online Marketing, B2B, CRM databases, Nonprofits
Education
University of Denver - Daniels College of Business 2011 — 2013
Master of Business Administration (MBA), Marketing
Juniata College 2001 — 2005
BA, Anthropology & Spanish
Hewlett-Packard November 2014 - Present
Hewlett-Packard June 2012 - Present
Hewlett-Packard August 2011 - June 2012
Avaya December 2009 - July 2011
Nortel Networks October 2001 - December 2009
Nortel July 1999 - September 2001
Bell Canada April 1988 - June 1999
Skills
Channel, Enterprise Software, Channel Partners, Solution Selling, Product Management, Sales Process, Channel Sales, Avaya, Unified Communications, Telecommunications, Managed Services, Cloud Computing, Business Alliances, Sales, Product Marketing
Education
The University of Western Ontario - Richard Ivey School of Business 2001 — 2001
Executive Marketing Program, Marketing
University of Guelph 1984 — 1988
Bachelor of Applied Science (B.A.Sc.), Consumer Economics
Federal Law Enforcement Training Center June 2013 - Present
Avaya 1980 - Present
Avaya June 2008 - June 2013
Avaya 2005 - 2008
Avaya 2002 - 2005
Avaya 1999 - 2002
Skills
Avaya, Telephony, VoIP, Unified Communications, Telecommunications, Call Center, CTI, IP, Professional Services, Contact Centers, Managed Services, Voice Mail, Call Centers
Education
DeVry Institute of Technology
Business
Johnson County Community College
Business
Avaya March 2011 - Present
Verizon Business June 2005 - March 2011
Verizon Data Services 2003 - 2005
Verizon Advanced Data Inc. 2001 - 2003
Bell Atlantic Data Network Control Center 1998 - 2001
Education
Stevens Institute of Technology 2002 — 2004
Executive Masters, Technology Management
James Madison University 1995 — 1998
Bachelor of Science, Integrated Science and Technology
GAF January 2014 - Present
Global Animal Management September 2011 - January 2014
Avaya June 2011 - September 2011
Mars IS June 1999 - July 2011
Cendant May 1998 - July 1999
Penguin Group USA November 1994 - May 1998
Calvin Klein Cosmetics 1990 - 1994
Union County College 1980 - 1984
Skills
User Acceptance Testing, Requirements Analysis, Cross-functional Team..., Data Warehousing, Project Management, Visio, Management, Billing Systems, Customer Service, Document Imaging, SAP, Networking, ITIL, Lotus Notes, Business Intelligence, Public Speaking, Change Management, Troubleshooting, Microsoft SQL Server, Time Management, Microsoft Excel, Telecommunications, Coaching, Microsoft Office, Access, Teamwork, Software Development
Education
Kean University 1990 — 1994
Finance, Finance
Grifols Diagnostic Solutions September 2015 - Present
CodeForce 360 January 2012 - Present
Coca-Cola Refreshments (CCR) September 2014 - August 2015
Avaya July 2013 - June 2014
Skills
SAP ERP, SAP SD, SAP Implementation, SAP R/3, Data Migration, SAP MM, Testing, Requirements Analysis, Business Analysis, SDLC, Business Intelligence, SAP CRM, EDI, Master Data, IDoc, Integration, Master Data Management, Order to Cash
Education
Pittsburg State University
Master's degree, Engineering Technology, General
Jawaharlal Nehru Technological University
Bachelor's degree, Mechanical Engineering
Kendriya Vidyalaya
Secondary education
Dell September 2011 - Present
Avaya December 2009 - February 2012
Nortel Networks May 2007 - December 2009
Perot Systems 2006 - 2007
Lafarge North America 2005 - 2006
Skills
SNMP, Business Strategy, Agile Methodologies, Java, Linux, TCP/IP, Software Development, Unix, Eclipse, ClearCase, Perl, Java Enterprise Edition, Web Services, Software Engineering, SOAP, REST
Education
Utah State University 2002 — 2004
MS, Computer Science
Jawaharlal Nehru Technological University 1998 — 2002
B.Tech, Computer Science & Engineering
Avaya December 2009 - Present
Nortel Networks May 2005 - December 2009
Skills
Customer Service, Problem Analysis, Communication, Collaboration, Witness, Avaya Aura Workforce..., Workforce Management, Avaya, Contact Centers, Integration, Management, Product Management, SIP, Technical Support, Troubleshooting
Education
Jackson State University 2000 — 2005
Bachelor of Science (B.S.), Computer Science
Kaiser Permanente October 2009 - Present
Kaiser Permanente March 2007 - October 2009
Avaya 2000 - 2006
Lucent Technologies 1996 - 2000
AT&T 1979 - 1996
Skills
Software Development, Cross-functional Team..., Consulting, Project/Program..., Project Planning, Strategic Planning, Strategy & Process..., Team Leadership, Project Management, Program Management, Business Process
Education
University of Phoenix 1985 — 1986
MBA
Kansas State University 1980 — 1983
M.S.
The Ohio State University 1974 — 1978
B.S.
NACR July 2013 - Present
AVAYA October 2005 - August 2013
AVAYA December 2000 - September 2005
Duval County Public Schools August 1991 - December 2000
Skills
Telecommunications, Call Centers, IVR, ACD, H.323, Management, Telephony, Troubleshooting, Unified Communications, Ethernet, Process Improvement, Vendor Management, Switches, Avaya
Education
James Madison University 1985 — 1991
Bachelor of Science, Biology / History
Colonial Heights High School 1981 — 1985
Library of Congress November 2011 - Present
Avaya February 2004 - November 2011
MINDBANK / KMC December 2000 - January 2004
Skills
Telecommunications, Avaya PBX, Software Installation, TDM, ATM, Cisco, Nortel, Fiber Optics, Call Center Development, Call Routing, Call Vectoring, Linux, VoIP, MPLS, LAN-WAN, Switches, Avaya, Networking, Testing, Cisco Technologies, ATM networks, Cisco Call Manager, Troubleshooting, QoS, IP, Integration, Juniper, ISDN, Frame Relay
Education
Jackson State University 1991 — 1996
Bachelors of Science, Mathematics
Sullivan High School 1987 — 1990
Diploma, General
Asurion February 2012 - Present
Avaya January 2012 - February 2012
Nokia December 2010 - December 2011
Wipro Technologies May 2010 - October 2010
Wipro Technologies June 2007 - April 2010
Skills
C++, Java, Eclipse, Subversion, C, SDLC, Agile Methodologies, Android, TCP/IP, JIRA, JavaScript, Software Development, Mobile Applications, Atlassian JIRA, Crucible, Clover, PowerMock, Maven, Databases, Mobile Devices, CSS, Android Development, Continuous Integration
Education
Jawaharlal Nehru Technological University 2003 — 2007
B-tech, Computer science
Kerala Model High School
First Southwest Company February 2011 - Present
Tech Systems August 2010 - February 2011
AAP3 Network February 2010 - August 2010
Avaya April 2002 - July 2009
Allegiance Telecom February 1999 - September 2001
Allied Riser Communication January 1998 - January 1999
Education
Jackson State University
B.S.
Prudential Financial September 2010 - Present
Avaya February 2006 - December 2008
Avaya January 2005 - February 2006
Education
Oakland University 2003 — 2004
MBA, International Management
Kalamazoo College 1999 — 2003
Economics, Economics/Business
Six Degrees of Preparation March 2009 - Present
AzizTech February 2011 - June 2012
Avaya October 2002 - March 2003
Wyle Electronics September 2000 - December 2000
Global Crossing June 2000 - August 2000
Lockheed Martin February 2000 - May 2000
Williams Communications October 1999 - December 1999
Solvay August 1998 - July 1999
Reliant Energy June 1997 - February 1998
Skills
Teaching Math, Teaching English, Teaching Computer Skilss, Teaching, Research, PeopleSoft, Database Administration, Access, HTML, Customer Service, Higher Education, Unix, Training, C++
Education
University of Houston 1979 — 2008
B.A.and B.S, History and Math, 3.86
Karachi University 1973 — 1975
B.Sc., Mathematics with Physics and Chemistry, Second in class.
NetScout Systems Inc April 2013 - Present
NetScout Systems January 2007 - Present
Cognizant Technology Solutions October 2003 - December 2006
EMC 1999 - February 2001
Avaya 2001 - 2001
Skills
TCP/IP, Cisco Technologies, Linux, Network Security, Unix, Network Administration, VoIP, Network Architecture, Troubleshooting, Cloud Computing, Data Center, IP, Security, Technical Support, Networking, Disaster Recovery, Routing, Switches, Firewalls, Network Design, WAN
Education
Jagiellonian University 1974 — 1978
master, filologia rosyjska
Cisco October 2014 - Present
Cisco Systems May 2005 - October 2014
Padcom October 2003 - April 2005
Avaya 2000 - 2003
Avaya / Lucent 1995 - 2003
Lucent 1996 - 2000
Siemens 1993 - 1996
ROLM, IBM, Siemens 1989 - 1995
Siemens Communications 1989 - 1995
Skills
Cisco Technologies, Service Providers, Unified Communications, Managed Services, Business Development, Financial Services, Solution Selling, Wireless, Telepresence, SIP, Cloud Computing, Channel Partners, Telecommunications, Contact Centers, Go-to-market Strategy, VoIP, Channel, Professional Services, SaaS, Ethernet, Virtualization, Data Center, Product Management, IP, Enterprise Software, MPLS, Pre-sales, Video Conferencing, Sales Enablement, Telephony, Network Architecture, Routing, Business Alliances, QoS, Collaboration Solutions, H.323, Avaya, WAN, IVR, Cisco Call Manager, Strategic Alliances, Sales Engineering, Network Design
Education
Rutgers University-New Brunswick 1997 — 1998
Exec MBA, Business Alliances and Strategy
James Madison University 1980 — 1984
BBA, Management, Marketing, Economics
Hitachi Data Systems November 2014 - Present
General Electric January 2011 - November 2014
Ford Motor Company January 2004 - January 2011
Morgan Stanley September 2003 - January 2004
IBM Global Business Services June 2003 - September 2003
Avaya January 2001 - June 2003
Jeraisy Group March 1998 - November 2000
Skills
Veritas Volume Manager, Veritas Cluster Server, Perl, Ksh, SAN Volume Controller, MySQL, WebSphere MQ, Solaris Volume Manager, Project Planning, Pre-sales, LVM, Databases, Storage, Solaris, Disaster Recovery, Unix, System Administration, Linux, Data Center, Enterprise Architecture, Virtualization, ITIL, Process Improvement, Servers, Windows Server, Project Management, Troubleshooting, SAN, Cisco Technologies, Integration, Storage Area Networks, Enterprise Software, Networking, NetApp, Infrastructure, High Availability, VMware, Agile Methodologies, AIX, System Deployment, Red Hat Linux, Shell Scripting, Apache, HP-UX
Education
Jami'at Al-Yarmouk 1993 — 1998
B.SC., Computer Engineering and Control Systems
BitKar, Inc. February 2013 - Present
BlackBerry 2009 - 2013
Avaya 2007 - 2009
Rentley, Inc. 2006 - 2007
Wind River Systems 2005 - 2006
Sun Microsystems, Inc. 2001 - 2005
AppGenesys 1999 - 2001
Goldman Sachs May 1998 - August 1998
Sun Microsystems May 1994 - August 1997
Apple May 1993 - January 1994
Skills
SaaS, SEO, Business Development, Outsourcing, Marketing, Negotiation, Partnerships, Offshore Services, SMO, Business Alliances, Mobile Devices, Start-ups, B2B Marketing, Go-to-market Strategy, Strategic Partnerships, Product Management, Mobile Applications, Product Marketing, Messaging
Education
Jai Hind College
University of Pennsylvania - The Wharton School
MBA
University of Wisconsin-Madison
MS
Ohio Wesleyan University
BA
Clayton Financial Services, Inc. August 2011 - Present
Oppenheimer & Co. 2007 - July 2011
Seasport Divers Kauai, HI 2001 - 2007
Avaya 1998 - 2001
Education
University of Denver - Daniels College of Business 1993 — 1997
BSBA, Statistics
Kansas State University
FROGBOX 2008 - Present
TELUS Mobility June 2008 - April 2009
Home Service Franchising November 2006 - May 2008
Avaya September 2002 - October 2006
British Telecom Genie Internet 2001 - 2002
The Preventive Medicine and Rehabilitation Centers September 1997 - July 2000
Skills
Business Development, Strategic Planning, New Business Development, Coaching, Business Strategy, Sales Management, Marketing Strategy, Leadership Development, Customer Service, Strategy, Team Building, Entrepreneurship, Business Planning, Professional Services, Marketing, Negotiation, Small Business, Management Consulting, Social Media, Start-ups, Public Speaking, Social Media Marketing, Leadership
Education
Stockholm School of Economics 2001 — 2002
MSc, Finance
The University of Western Ontario - Richard Ivey School of Business 2000 — 2002
MBA
Western University 1992 — 1997
BSc, Physical Therapy
Anadigics, Inc July 2007 - Present
Ripete Communications, Inc. June 2006 - July 2007
Data Trace, Inc June 2004 - December 2005
Avaya April 1997 - October 2002
Lucent Technologies January 1993 - April 1997
AT&T January 1987 - January 1993
Skills
Telecommunications, Wireless, Business Development, Strategic Partnerships, Solution Selling, Process Improvement, Product Management, Vendor Management, Unified Communications, VoIP, Sales Operations, Project Management, Semiconductor Industry, Credit Analysis, Sales, Account Management, Advertising, Marketing, Contract Management, Account Reconciliation, Inventory Control, Financial Analysis, Distributors, Accounts Receivable, Development Of..., Lines Of Credit, AS400 Administration, Mapics, Incentive Programs, Supervisory Management, Expense Reports, Cash Management, Vendor Relations, Customer Relations, Customer Service, Customer Retention, Cost Accounting, Dunn & Bradstreet, Chargebacks, Cross-functional Team..., Managed Services
Education
The College of Saint Elizabeth 1992 — 1994
Business, Management, Marketing, and Related Support Services
Kean University 1988 — 1990
Business, Management, Marketing, and Related Support Services
Middlesex County College 1984 — 1987
A.A.S., Business, Management, Marketing, and Related Support Services
High School
Avaya August 2015 - Present
Cisco Systems India Private Limited June 2013 - July 2014
Avaya India Private Limited July 2008 - June 2013
Fujitsu Consulting India May 2007 - July 2008
WNS Global Services January 2006 - May 2007
GE Capital International Services June 2005 - January 2006
Inspire April 2001 - June 2005
Skills
Strategy, Data Analysis, Data Warehousing, Competitive Analysis, Business Analysis, Forecasting, Business Intelligence, Telecommunications, Team Management, Vendor Management, Project Management, Data Mining, MIS, Business Strategy, Business Planning, Statistical Data..., Business Process..., Pricing Strategy, Financial Reporting, Strategic Planning, Pricing, Quote to Cash, Business Operations, Business Analytics, Requirements Analysis, Analytics
Education
Madras University 1999 — 2001
MBA, Marketing & IT
Kakatiya University 1995 — 1998
BBM, Financial Management & Investment Management
Tyco January 2015 - Present
Actavis plc (now Allergan plc) February 2010 - December 2014
Covance, Inc. July 2006 - February 2010
Credit Suisse October 2005 - July 2006
Avaya June 2003 - December 2004
Prudential Financial 2000 - 2002
Montclair State University July 1998 - July 2000
Rutgers University May 1995 - July 1998
Bear Stearn's 1991 - 1995
Skills
Talent Management, Applicant Tracking..., Onboarding, HRIS, Employee Relations, Performance Management, Human Resources, Succession Planning, HR Consulting, College Recruiting, Talent Acquisition, Leadership Development..., Career Development and..., Leadership Development, Workday, Coaching, Resume Writing, Career Development, Workforce Planning, Recruiting, Employer Branding, Leadership, MBTI
Education
Kean University 1994 — 1998
Master of Arts (M.A.), Industrial and Organizational Psychology
Upsala College
BA, Business Administration & Marketing
Avaya December 2009 - Present
Nortel 1999 - December 2009
Bay Networks 1998 - 1999
Banyan Systems October 1996 - January 1998
Wang Laboratories July 1991 - October 1996
Syntrex, Inc. January 1987 - July 1991
Skills
Unified Communications, Avaya, Telephony, VoIP, SIP, IVR, Unified Messaging, Managed Services, Network Architecture, Sales Engineering, Routing, WAN, Telecommunications, IP, LAN-WAN, Contact Centers, Ethernet, SIP Trunking, MPLS, Wireless, Video Conferencing, Selling, Networking, ISDN, CTI, Telepresence, Professional Services, Channel Partners, Avaya Technologies
Education
James Madison University 1976 — 1980
General Motors September 2012 - Present
Perficient June 2012 - September 2012
CIBER, Inc. October 2010 - June 2012
epcSolutions, Inc April 2004 - October 2010
Athena Integraton February 2002 - April 2004
McAfee July 2001 - February 2002
Avaya February 2001 - July 2001
Visionet Systems January 2000 - January 2001
Systems, Pvt LTD July 1997 - December 1999
United Bank Limited August 1994 - July 1997
Skills
Enterprise Architecture, SaaS, EDI, Product Management, IT Strategy, Enterprise Software, EAI, Healthcare, Requirements Analysis, Integration, Security, Solution Architecture, SOA, Unix, Databases, Scrum, SharePoint, Software Project..., Oracle, Java, Agile Methodologies, Business Intelligence, Business Analysis, SDLC, Data Warehousing, Websphere, Agile Project Management, IT Management, Software Development, Architectures
Education
Karachi University 1991 — 1993
MCS, Computer Science
Grant
Avaya October 1998 - Present
Avaya October 1998 - June 2012
Avaya September 1997 - January 1999
Racal-Datacom 1981 - 1996
Racal-Milgo 1981 - 1996
Skills
Avaya, Cloud Computing, Ethernet, IP, SIP
Education
ITT Technical Institute 1979 — 1981
Associates, Electronics
ITT Technical Institute-Fort Wayne
EMC October 2008 - Present
Avaya June 1979 - October 2008
Skills
Agile Methodologies, Software Quality..., Unix, Software Engineering, Linux, Test Automation, Software Development, Software Project..., Scrum, Test Planning, Performance Testing, Virtualization, Quality Center, System Testing, Cloud Computing, Quality Assurance, Shell Scripting, Solaris, TCP/IP, Testing
Education
Kansas State University 1982 — 1985
MS
University of Wyoming 1975 — 1979
BS
BETSOL April 2013 - Present
Avaya January 2012 - April 2013
Avaya July 2008 - January 2012
Avaya January 2001 - June 2008
Skills
Product Development, Software Development, Vendor Management, Strategic Thinking, Business Process..., Technical Hiring, Managing multiple..., Network Engineering, Real Time Monitoring, SIP, SIP Trunking, Troubleshooting, SaaS, Cloud Computing, Avaya IP Telephony, Avaya Aura, Avaya Communication..., Customer Engagement, Agile Methodologies, TCP/IP, Avaya, VoIP, Integration, H.323, Wireless, IP, Telecommunications, Unified Communications, Network Architecture, Switches, Testing, ISDN, CTI, Ethernet, Routing, TDM, Network Design, QoS, Contact Centers, LAN-WAN, IT Strategy, Managed Services, WAN, Video Conferencing, MPLS, Pre-sales, Routers, ACD, Avaya Technologies
Education
Kansas State University 1999 — 2001
MS, Computer Science
University Visvesvaraya College of Engineering 1994 — 1998
BS, Computer Science
Websters
Natixis 2005 - July 2011
Avaya 2004 - 2005
Credit Suisse First Boston 2002 - 2004
Merrill Lynch 1999 - 2002
PaineWebber 1995 - 1999
Skills
Business Continuity, Risk Management, Operational Risk..., Business Continuity..., Disaster Recovery, IT Management, Information Security, Crisis Management, Project Management, Change Management, Financial Risk, Operational Risk, Vendor Management, Risk Assessment, Governance, Incident Management, Enterprise Risk..., PMO, Business Analysis, ITIL, Security, Information Security..., Portfolio Management, IT Audit, Sarbanes-Oxley Act, IT Strategy, Risk Analysis, Investment Banking, IT Service Management, Derivatives, SDLC, Program Management, Auditing, Integration, Data Center, Security Management
Education
James Madison University 1991 — 1995
BS
Zenith Performance Solutions July 2008 - Present
5,280' Wellness October 2009 - Present
TrainingPros June 2012 - April 2013
Avaya March 2009 - September 2011
Mission Critical Systems 2008 - 2009
Education Partners Inc February 2004 - July 2008
Comprehensive Software Systems March 2000 - February 2004
Skills
Instructional Design, E-Learning, Articulate Storyline, Articulate Studio, Captivate, Camtasia, Instructor-led Training, Training, Learning Management..., Instructional Technology, Performance Consulting, Organizational..., Blended Learning, Learning Management, Needs Analysis, Performance Management, Employee Training, Coaching, Consulting, ADDIE, Training Delivery, Talent Management, Distance Learning, Technical Training, LCMS, Technical Documentation, Job Aids, Content Development, Organizational Learning, Hands-on Training, ILT
Education
University of Colorado Denver 2000 — 2002
MS, Information Technology
Kansas State University 1992 — 1996
Bach. of Science, Education
Millard South High School 1988 — 1992
high school, college prep
Avaya 2000 - 2014
Alcatel-Lucent 1997 - 2000
Ascom Timeplex 1984 - 1997
Skills
Network Design, LAN-WAN, Cisco Technologies, Switches, Routers, VoIP, QoS, TCP/IP, Routing, Ethernet, Frame Relay, CCNP, IP, WAN, MPLS, Unified Communications, H.323, Wireless Networking, SIP, Telecommunications, Troubleshooting, Telephony, Software Documentation, Integration, Avaya, OSPF, Router, Managed Services, Juniper, Extreme Networks, Solution Architecture, Network Architecture, Cisco IOS, Internetworking, Windows, VMware, Avaya IP Telephony, Routing Protocols, Professional Services, Cisco Certified, Security Clearance, X.25, IP VPN, Microsoft Network, Windows Server, Windows 7, Microsoft Office, Project Management, Firewalls
Education
James A Rhodes State College 1980 — 1982
AAS, Electronic Engineering Technology
Hardware
Troubleshooting and Analysis
Protocols
Operating Systems
Application & Desktop
Office and Lab
. October 2011 - Present
Avaya December 2009 - October 2011
Nortel October 2006 - December 2009
IBM 1999 - 2006
Skills
Competitive Intelligence, Market Intelligence, Segmentation, Sales Enablement, Go-to-market Strategy, Marketing Research, Competitive Analysis, Analyst Relations, Market Research, Demand Generation, Analytics, Product Management, Strategy, Product Marketing, Product Launch, Market Analysis, Strategic Partnerships, Leadership
Education
Ivey Business School at Western University
Western Executive Program
McMaster University
B. Eng., Electrical Engineering
The University of Manchester
M.Sc., Computer Science
Colorado Springs Utilities April 2015 - Present
Elster Smart Grid & Energy Management Solutions December 2013 - April 2015
Compassion International July 2013 - December 2013
Junior Achievement USA 2010 - 2013
Avaya 2007 - 2010
Nortel 2007 - 2010
Verizon Business 1997 - 2007
MCI Corporation 1997 - 2007
Trans World Radio 1990 - 1996
IBM January 1981 - November 1989
Skills
Telecommunications, Cloud Computing, Vendor Management, VoIP, Program Management, IP, Integration, Enterprise Software, Unified Communications, Networking, Strategy, Cross-functional Team..., Management, Disaster Recovery, Leadership, SIP, Outsourcing, Routing, Security, Requirements Analysis, Business Analysis, Managed Services, Network Design, MPLS, Entrepreneurship, Wireless, Call Centers, Avaya, IVR, Cross Functional Team..., Project Planning, AMI, Smart Grid, Smart Metering, Meters, Electric Power, Power Distribution, Energy, Energy Efficiency, Energy Industry, Energy Management, Energy Conservation, Renewable Energy, Demand Response, Demand Management
Education
Jones International University 2009 — 2010
MBA, Information Security Management, 4.0
Jones International University 2003 — 2005
BS, Business/Information Systems, 4.0
Cisco CCNP Certification 2004 — 2004
CCNP Cisco Certified Network Professional
1st Class FCC License 1979 — 1979
1st Class FCC RadioTelephone Engineering License for Television Transmitters
Milwaukee Area Technical College 1977 — 1979
AS, Electronics - Radio & Television Engineering
Avaya April 2014 - Present
Avaya December 2011 - April 2014
Global Inside Sales, Avaya December 2011 - October 2012
Kaplan University January 2010 - November 2011
Kaplan University January 2010 - October 2011
Beachsmile.com / Dr. Peter Epstein, DMD September 2007 - March 2011
Morris Visitor Publications September 2005 - May 2008
BellSouth Business Systems February 2000 - May 2005
Video Monitoring Services February 1993 - October 1998
Skills
Call Center, Mentoring, E-learning, Higher Education, Telephone Skills, Coaching, Customer Service, Public Speaking, Customer Relations, Consultative Selling, Customer Satisfaction, Salesforce.com, Team Building, College Recruiting, Telecommunications, Interviewing, Staff Development, Team Leadership, Critical Thinking, Adult Education, Call Centers, Interviews, Admissions, Career Counseling, Recruiting, Leadership, Management, Solution Selling, Organizational..., Strategic Planning, Sales Operations, Marketing, Sales, Cold Calling, Selling, Customer Retention, Email Marketing, Training, Account Management, Advertising, Direct Sales, Business Development
Education
University of Maryland 1986 — 1990
Bachelor of Arts, Communications Arts &Theatre
University of Maryland College Park 1986 — 1990
BA, Communications Arts and Theatre
Kaplan University
MS, Psychology
Avaya July 2013 - Present
Avaya December 2010 - June 2013
Avaya 2004 - December 2010
Avaya April 2000 - 2004
Avaya November 1998 - March 2000
Princeton Consulting March 1997 - November 1998
IBES Inc. August 1996 - March 1997
Physics Education Research Group, KSU January 1995 - July 1996
Skills
SIP, Telecommunications, VoIP, Product Management, H.323, Agile Methodologies, Unified Communications, IP, Software Development, Software Engineering, Java, Cloud Computing, C++, Wireless, Cross-functional Team..., Architecture, Mobile Devices, Telephony, C, Linux, Avaya, QoS, Integration, TCP/IP, Distributed Systems, Embedded Systems, Unix, Software Design, Routing, Ethernet, SaaS, Pre-sales, RTP, System Architecture, Object Oriented Design, Network Architecture, ISDN, ClearCase, Product Lifecycle..., Go-to-market Strategy, Technical Leadership, Solution Architecture, Enterprise Software, Scrum, Analytics, Agile Project Management, Management, Mobile Technology, Avaya Technologies, Mobile Applications
Education
The University of Chicago - Booth School of Business 2010 — 2013
MBA, Analytic Management, General Management, International Business, Marketing, Ops, Entrepreneurship, Graduated with Honors
Kansas State University 1994 — 1996
MS, Computer Science
Osmania University 1990 — 1994
B.E, Computer Science And Engineering
Gowtham Residential College 1988 — 1990
Intermediate (+2), Maths, Physics and Chemistry
FireEye, Inc. October 2012 - Present
Cisco Systems April 2001 - October 2012
Cisco Systems April 2001 - June 2003
Oracle June 2000 - March 2001
Avaya August 1998 - June 2000
MCI Corporation April 1997 - August 1998
Skills
TCP/IP, Firewalls, VPN, TCL, OSPF, SNMP, IPSec, Cisco IOS, Cisco Technologies, Network Security, Cloud Computing, Networking, Network Administration, Cisco Firewall Security, Data Center, QoS, Routing, Unix, Switches, Linux, Routing Protocols
Education
University of Utah 1995 — 1997
M.S, Engineering
Jawaharlal Nehru Technological University 1991 — 1995
B.Tech Mech. Engineering
Intel May 2011 - June 2012
Intel January 2010 - May 2011
Intel December 2004 - January 2010
Avaya December 2000 - August 2002
Princeton Information March 1997 - December 2000
IBM May 1995 - March 1997
Skills
Semiconductors, Wireless, Cross-functional Team..., Building and developing..., Business Development, Finance, Telecommunications, Due Diligence, Product Management, Vendor Management, Corporate Development, Program Management, Go-to-market Strategy, Product Marketing, Strategic Partnerships, Mobile Devices, Strategy, Forecasting, Management, Business Strategy
Education
University of Michigan - Stephen M. Ross School of Business 2002 — 2004
MBA, Finance, General
Kansas State University 1994 — 1995
MS, Computer Science and Engineering
Guindy College of Engineering - Anna Univeristy 1989 — 1993
BE, Computer Science and Engg.
Houghton Mifflin Harcourt June 2010 - Present
Avaya May 2008 - March 2009
Avaya May 2000 - May 2008
Lucent Technologies January 1998 - May 2000
AT&T August 1981 - December 1997
Skills
Telephony, Vendor Management, Call Center, Customer Satisfaction, Telecommunications, Supervisory Experience, Process Improvement, Coaching, Solution Implementation, Business Continuity, Management, Team Building, Operations Management, CRM, Business Process..., Switches, Sales Operations, SharePoint, Outsourcing, VoIP, Troubleshooting, Disaster Recovery, Leadership, Managed Services, Project Management, Call Centers, Forecasting, Software Documentation, Avaya, Change Management, Cross-functional Team..., Workforce Management, Service Delivery, Customer Experience, Quality Assurance, Customer Service, Team Management, Analysis, Wireless, Business Analysis, Visio, Salesforce.com, Networking, Sales, Budgets, Account Management, Team Leadership, Program Management, Training
Education
Kean University 1973 — 1977
Bachelor of Arts, Education
Avaya February 2012 - Present
RICOH PRODUCTION PRINT SOLUTIONS LLC December 2006 - February 2012
AVAYA INC March 1998 - November 2006
LUCENT TECHNOLOGIES November 1993 - February 1998
AT&T May 1982 - November 1993
Education
Kansas State University
MASTER OF SCIENCE, COMPUTER SCIENCE
University of Colorado
BACHELORS OF SCIENCE, BUSINESS INFORMATION SYSTEMS
Kansas State University
Cerner Corporation July 2011 - Present
Machine Learning and Bioinformatics Group, Kansas State University May 2009 - May 2011
Arthropod Genomics Center, Kansas State University June 2010 - August 2010
Department of Plant Pathology, Kansas State University August 2008 - May 2009
Avaya July 2006 - July 2008
Skills
Java, Oracle, Machine Learning, Hadoop, HBase, Maven
Education
Kansas State University 2008 — 2010
Master of Science, Computer Science
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2002 — 2006
Bachelor of Engineering, Computer Science
SICA Senior Secondary School 1998 — 2002
Hewlett-Packard October 2013 - Present
Juniper Networks November 2010 - November 2012
The VIA Group, Inc. November 2008 - October 2010
Avaya January 2008 - September 2008
Avaya October 2005 - January 2008
Avaya July 2003 - September 2005
Avaya September 2000 - July 2003
Skills
Leadership, Result Oriented, Resellers, Unified Communications, Management, Business Acumen, Solution Selling, VoIP, Managed Services, Account Management, Contact Centers, Direct Sales, Cloud Computing, Go-to-market Strategy, SaaS, Professional Services, SIP, Avaya, Business Alliances, Business Planning, Sales, Sales Enablement, Channel Partners, Call Center, Channel, Telephony, Enterprise Software, Telecommunications, IP, Wireless, Sales Process, Cisco Technologies, Video Conferencing, Salesforce.com, Strategic Partnerships, Data Center, IVR, SIP Trunking, Sales Operations, Partner Management, WAN, Telepresence, Demand Generation, Ethernet, Sales Engineering, Selling, Co-location, Networking, MPLS, Vendor Management
Education
University of Tennessee at Martin 1980 — 1983
BS, Emphasis in Economic Education and Public Administration
Jackson State Community College 1978 — 1980
Associate of Science (A.S.), Social Sciences
Teleproviders June 2006 - September 2014
Avaya May 2004 - June 2006
Expanets June 2000 - April 2004
Pentastar Communications 1999 - 2000
Skills
Telecommunications, MPLS, Customer Service, Carriers, VoIP, IP, Managed Services, Call Center, Ethernet, Solution Selling, Channel, SIP, WAN, Contract Negotiations, Account Management, Sales Management, LAN/WAN, VPN, Customer Relations, Leadership, Contract Negotiation, Management, Call Centers, Sales, Unified Communications, Networking, Cloud Computing, Telephony, Co-location, Wireless, Data Center, SIP Trunking, Selling, LAN-WAN, Channel Partners, Avaya, Professional Services
Education
Kansas State University 1970 — 1980
BS, Business
Cox Communications May 2015 - Present
Vodafone October 2014 - April 2015
IPC Systems, Inc. October 2013 - September 2014
Cisco January 2013 - August 2013
Aspect Software November 2011 - December 2012
Avaya July 2010 - October 2011
Bharat Sanchar Nigam Limited March 2003 - June 2010
Skills
SIP, VoIP, IP, Avaya, H.323, Unified Communications, IVR, Testing, Ethernet, Telephony, Telecommunications, ISDN, TCP/IP, Test Automation, Avaya Technologies, Call Center, SS7, PBX, Data Analytics, Reports & Analytics, IP Multimedia Subsystem, LTE, PSTN, 3G, 4G, 2G, Diameter, ISUP, 3GPP, UMTS, Contact Centers, MGCP, S1AP, GTP, Tcl-Tk, Shell Scripting, Linux, HLD & LLD degign
Education
Jawaharlal Nehru Technological University
Bachelor’s Degree, Electrical and Electronics Engineering, 1
Brocade December 2014 - Present
Brocade March 2013 - Present
Tellabs October 2012 - March 2013
One Convergence December 2010 - October 2012
Avaya October 2011 - January 2012
Aprius February 2009 - December 2010
One Convergence July 2006 - December 2010
One Convergence July 2006 - March 2010
Skills
Device Drivers, Virtualization, Intelligent IO adapters, KVM, VMware ESX, Storage, Multi-core, Adapter, IO, Network Processors, Intelligent Agents, C, PCIe, Embedded Systems
Education
University of Hyderabad 2004 — 2006
Masters, Computer Science
Jawaharlal Nehru Technological University 2000 — 2004
B.Tech., Computer Science
Avaya June 2013 - Present
Avaya January 2005 - May 2013
Expanets 2002 - 2004
Lucent Technologies 1994 - 1999
Skills
Channel, Solution Selling, VoIP, Call Center, Managed Services, Professional Services, Call Centers, Sales Operations, Account Management, Telecommunications, Direct Sales, CRM, Go-to-market Strategy, Avaya, Strategic Partnerships, Unified Communications, SaaS, Business Alliances, Business Development, Strategy, Outsourcing
Education
Jacksonville State University
MBA, Business Administration
University of Alabama
B.S., Business Administration
Strategic Products and Services (SPS) May 2013 - Present
Avaya October 2002 - September 2012
Avaya October 2000 - October 2002
Skills
Program Management, Project Management, Telecommunications, Team Leadership, Training, Risk Management, Customer Satisfaction, Communication Skills, Network Installation, Problem Solving, Collaborative Problem..., Customer Support, Supervisory Experience, Leadership, Contact Centers, Wireless, Vendor Management, Management, IVR, Software Documentation, PMO, Strategic Planning, SharePoint, Cross-functional Team..., Integration, Unified Communications
Education
Kansas State University 1975 — 1977
Avaya 2010 - Present
Nortel 2007 - 2009
Panasonic 2001 - 2007
Intoto Inc. (Acquired by Freescale Semiconductor - 2008) December 1998 - December 2000
Skills
C, Embedded Systems, Linux, Device Drivers, C++, Unix, Debugging, Embedded Software, ClearCase, TCP/IP, RTOS, Ethernet, VxWorks, Software Engineering
Education
San Jose State University 2003 — 2006
MS, Software Engineering
Jawaharlal Nehru Technological University 1996 — 1999
BTech, Computer Science and Engineering
Aruba Networks September 2010 - Present
Avaya January 2010 - September 2010
Nortel December 1999 - January 2010
Bay Networks 1993 - 1999
Motorola 1987 - 1993
Skills
Unified Communications, Channel, Solution Selling, Managed Services, VoIP, Wireless, Telecommunications, Professional Services, IP, Cloud Computing, Channel Partners, SaaS, Direct Sales, Strategic Partnerships, Go-to-market Strategy, Account Management, Sales Engineering, Business Alliances, Channel Sales, Enterprise Software, Sales Management
Education
The University of Western Ontario - Richard Ivey School of Business 1983 — 1985
MBA, Marketing and Finance
Rhino Cubed January 2014 - Present
JB Management Consulting LTD January 2009 - February 2014
TCG Advisors December 2012 - December 2013
Motorola Emb, formally Symbol Technologies April 2006 - March 2008
Symbol Technologies 2003 - 2006
Avaya September 1998 - February 2003
Lucent Technologies May 1996 - September 1998
Apple Computer October 1986 - April 1996
Skills
Channel, Go-to-market Strategy, International Sales, Strategic Partnerships, Business Alliances, Solution Selling, Mobile Devices, Channel Partners, Product Management, Telecommunications, Strategy, Business Development, Marketing Strategy, Sales Management, Enterprise Software, Product Marketing, Sales, Selling, Product Development, Managed Services, Marketing, New Business Development, Competitive Analysis, Sales Operations, Unified Communications, SaaS, Management, Program Management, Multi-channel Marketing, Leadership, Change Management, Account Management, Product Launch, Key Account Management, Start-ups, Integration, Cloud Computing, Business Strategy, Start-up
Education
Kansas State University 1973 — 1977
Bachelor of Science, Business Administration
Southern Methodist University 1991 — 1993
Postgraduate studies, Latin American Studies
IBM June 2015 - Present
IBM March 2011 - May 2015
Avaya June 2008 - March 2011
AVAYA September 2006 - June 2008
TELUS February 2005 - August 2006
TELUS January 2004 - January 2005
TELUS March 2002 - January 2004
TELUS September 2001 - February 2002
Oliver Wyman 1998 - 2001
Skills
Business Transformation, Professional Services, Telecommunications, Management Consulting, Business Strategy, Cross-functional Team..., Strategic Planning, Business Process..., Change Management, Acquisition Integration, Program Management, Strategy, Leadership, Integration
Education
The University of Western Ontario - Richard Ivey School of Business 1996 — 1998
MBA
University of Saskatchewan
BComm, Accounting
Hewlett-Packard February 2015 - Present
HP December 2005 - Present
3COM December 2005 - June 2010
Avaya December 2001 - December 2005
Foundry Networks January 2000 - December 2001
Cisco Systems June 1998 - December 2001
IBM June 1995 - July 1998
ARS 1992 - 1995
Skills
CCIE, Data Center, Unified Communications, VoIP, Network Architecture, Routing, Cisco Technologies, MPLS, Switches, Network Design, WAN, LAN-WAN, QoS, Ethernet, Network Security, OSPF, Cloud Computing, BGP, Wireless, IP
Education
Jacksonville University 2003 — 2005
MBA, Business
Samford University 1988 — 1991
B.S, Computer Science and Math
IBM Transition ManagerIBM2008 - 2010
avaya 1999 - 2008
Skills
Pre-sales, SDLC, Agile Methodologies, Solution Architecture, Integration, Requirements Analysis, Software Project..., SOA, Java Enterprise Edition, Enterprise Architecture, PMP, Unix
Education
ITMO University
Blue Cross and Blue Shield of Alabama September 2014 - Present
Presidio January 2006 - September 2014
Avaya 2000 - 2006
Skills
Go-to-market Strategy, Business Development, Business Strategy, Cloud Computing, VoIP, Unified Communications, Managed Services, Solution Selling, Data Center, Cisco Technologies, Professional Services, SaaS, Direct Sales
Education
Jacksonville State University 1978 — 1983
Bachelor of Science (BS), Accounting
Birmingham Theological Seminary
Working on Master of Arts (MA), Biblical Conflict Resolution
Avaya February 2011 - Present
Sipera Systems October 2010 - October 2011
Sprint Nextel April 2010 - October 2010
XIUS-BCGI (Megasoft Ltd) March 2008 - March 2010
Sylantro Systems January 2007 - March 2008
Skills
SIP, VoIP, Telecommunications, Mobile Devices, Testing, Unified Communications, Security, SNMP, Wireless, TCP/IP, Enterprise Software, Networking, Unix, 3G, SS7, GSM
Education
National American University 2011 — 2012
Masters Of Management, Management
Jawaharlal Nehru Technological University 2001 — 2004
k v 1
Carl Kumpf Middle School January 2007 - May 2007
Carl Kumpf Middle School January 2004 - May 2004
Avaya January 2001 - June 2002
Lucent Technologies January 1997 - December 2000
AT&T August 1988 - December 1997
AT&T August 1988 - December 1992
Education
Kean University 2003 — 2007
Post Baccalauate certification, Mathematics Teaching Certification
Virginia Polytechnic Institute and State University 1986 — 1988
MSEE, Electrical Engineering
Virginia Polytechnic Institute and State University 1982 — 1986
BSEE, Electrical Engineering
Optiv April 2015 - Present
FishNet Security June 2014 - Present
FishNet Security November 2010 - June 2014
Meeker, Melville & Associates LLC January 2010 - November 2010
Extropy Group November 2007 - December 2009
Cross Telecom February 2006 - November 2007
Avaya 1998 - 2006
Skills
Network Security, Network Architecture, Security, Pre-sales, Management, Cisco Technologies, Networking, Information Security..., Information Security, Firewalls, IT Service Management, PCI DSS, Telecommunications, Data Center, CISSP, Cloud Computing, Routing, Switches, Switch
Education
Jacksonville University 1996 — 1998
BS Business
University of West Florida
Avaya September 2014 - June 2015
Five9 September 2011 - August 2014
Stream Global Services October 2009 - October 2011
eTelecare Global Solutions April 2004 - October 2009
Phase2 Solutions, Inc. April 2002 - April 2004
Argent Voice Services, Inc. January 2001 - March 2002
ASA Solutions, Inc April 1996 - January 2001
Honeywell Industrial Automation and Control June 1992 - April 1996
Skills
Vendor Management, Outsourcing, SaaS, PCI Standards, Executive Reporting, Call Center, Enterprise Software, Global Management, Cross-functional Team..., Process Improvement, Business Intelligence, Data Center, SQL, Data Warehousing, Application Architecture, Business Analysis, Integration, Call Centers, Agile Methodologies, Cloud Computing
Education
University of Arizona 1989 — 1991
Bachelor of Science in Business Administration, Management Information Systems (MIS)
Ithaca College 1985 — 1988
Music
Cortland High School 1982 — 1985
Iconectiv December 2013 - Present
AVAcorp September 2012 - June 2013
Kforce Inc. August 2011 - September 2012
Avtech Institute of Technology November 2010 - April 2011
The Genusys Group, Inc. 2006 - March 2010
Avaya 2001 - 2006
Fujitsu Consulting 1998 - 2001
Fujitsu Consulting 1996 - 1997
Fujitsu Consulting 1992 - 1996
Skills
SDLC, Technical Recruiting, SQL, Information Technology, Business Analysis, Recruiting, Oracle, Cloud Computing, Contract Recruitment, Agile Methodologies, Vendor Management, Temporary Placement
Education
Kean University 1979 — 1981
Bachelor of Science, Computer Science
Raritan Valley Community College 1973 — 1977
Associates Applied Science, Computer Prigramming
Raritan Valley Community College 1973 — 1977
Associates of Administration, Business Administration
Mars (Contractor with APN Software Services) June 2012 - November 2012
Celgene (Contractor with Nauticus Group) September 2011 - February 2012
Avaya January 2000 - October 2010
Lucent Technologies January 1998 - January 2000
AT&T January 1994 - January 1998
Skills
SAP, Hyperion Enterprise, Financial Analysis, Oracle Applications, Essbase, Journal Entries, Consolidation, Accounts Payable, Accounts Receivable, Inter-company Analysis, Accounting, Account Reconciliation, Auditing, General Ledger, Budgets, Tax, Sarbanes-Oxley Act, P&L, Financial Statements
Education
Kean University 1986 — 1991
Post Baccalaureate Major Certificate, Accounting
IPC Systems, Inc. November 2014 - Present
IPC Systems, Inc. March 2013 - November 2014
IPC Systems, Inc. September 2011 - March 2013
IPC Systems, Inc. March 2009 - September 2011
Avaya April 2001 - March 2009
Lucent March 1999 - April 2001
Lucent Technologies 1999 - 2001
Electronics Corporation of India Ltd. June 1995 - December 1998
Skills
Java, Software Development, Java Enterprise Edition, Telecommunications, Enterprise Software, Oracle, MySQL, TCP/IP, JBoss Application Server, WebLogic, Architectures, Enterprise Architecture, Object Oriented Design, Red Hat Linux, J2EE Web Services, JMS, JGroups, Messaging, C++, Team Leadership, Architecture, Embedded Systems, SIP
Education
Monmouth University 2001 — 2008
MS, Computer Science
Jawaharlal Nehru Technological University 1991 — 1995
B.Tech, Electronics & Communications Engineering
Diversified Media Group September 2015 - Present
Watchung Hills Regional High School December 2012 - Present
Boxman Technologies, Inc. May 1998 - Present
EnergyHub August 2010 - September 2015
J & M Flooring, Inc. February 2006 - July 2010
Life Time Fitness August 2009 - February 2010
Creative Realities, Inc. April 2004 - February 2006
Avaya August 1998 - August 2002
Skills
Process Improvement, Program Management, Team Leadership, Product Development, Troubleshooting, Project Management, Training, Product Management, Cross-functional Team..., Strategic Partnerships, Start-ups, Marketing Strategy, A/V Installation, SCS, DMX, ETC Consoles, Stage Lighting, Networking, Mobile Devices
Education
Johnson & Wales University 1996 — 1998
BS, Marketing
Johnson & Wales University 1994 — 1996
AS, Tourism & Meeting Management
NJ State Police - Hazardous Materials Response Unit 2010 — 2010
HAZ-MAT Technician / On-Scene Incident Commander, Hazardous Materials Management and Waste Technology/Technician
Union County College 2002 — 2003
Certification, NJ State Fire Inspector
Union County Fire Science Academy 1998 — 1999
Professional, Firefighter I & II/Fire Science
Governor Livingston High School 1989 — 1993
FireEye April 2013 - Present
Cisco Systems May 2012 - April 2013
Avaya March 2010 - May 2012
Cisco Systems May 2007 - July 2007
Skills
C, C++, Java, Linux, TCP/IP, Virtualization, Web Services, Unix, Operating Systems, Distributed Systems, Shell Scripting, Python, Network Protocols, Software Development, Routing Protocols, Object Oriented Design, Agile Methodologies, Software Engineering
Education
The University of Kansas 2007 — 2009
Masters, Computer Science
Jawaharlal Nehru Technological University 2003 — 2007
BS, Computer Science
Quest Diagnostics November 2014 - Present
Avaya November 2009 - November 2014
PricewaterhouseCoopers September 2001 - November 2009
Skills
Assurance, Internal Controls, External Audit, US GAAP, Big 4, GAAP, SEC filings, Corporate Tax, Accounting, Financial Reporting, Auditing, CPA
Education
James Madison University 1996 — 2000
Bachelors, Accounting
Pittsburg State University August 1995 - January 2007
Avaya, Lucent Technologies, AT&T 1986 - 1995
Avaya 1985 - 1995
Skills
Teaching, Applied Research, Public Speaking, Higher Education, Team Building, Coaching, Leadership Development, Project Management, Management, Strategic Planning, Program Management, Staff Development, Nonprofits, Process Improvement, Cross-functional Team..., Troubleshooting
Education
Kansas State University 1979 — 1984
Bachelor of Science (BS), Mechanical Engineering
Brigham Young University
Master of Science (MS), Manufacturing Engineering
Interpublic Group June 2004 - Present
ConAgra 2002 - 2004
Valero Energy Corporation June 2001 - November 2001
Avaya 1998 - 2001
Lucent 1998 - 2001
Brach and Brock 1997 - 1998
A.E. Staley 1997 - 1998
ConAgra 1995 - 1997
Qwest 1992 - 1995
Union Pacific Railroad 1989 - 1992
Skills
SAP R/3, SAP ERP, ABAP, SAP, SAP Netweaver, IT Management, SAP BW, SAP Implementation, SD
Education
Kansas State University 1982 — 1989
BS, Computer Science
ViaSat Inc. August 2013 - Present
Plexxi Inc. January 2013 - August 2013
Avaya January 2012 - January 2013
Avaya December 2009 - February 2012
Nortel Networks September 2007 - December 2009
Nortel October 1999 - December 2007
Bay Networks, Inc June 1997 - September 1999
Skills
Networking, Switches, Routing, TCP/IP, WLAN, Avaya, Ethernet, SIP, IP, Embedded Software, C++, Wireless, Programming and Design, Software Defined..., IP Infusion ZebOS..., Erlang Programming, Chromium developer
Education
Worcester Polytechnic Institute 1995 — 1997
Master, Computer Science
Jilin University 1990 — 1993
MS, Computer Science
Jilin University 1986 — 1990
BS, Computer Science
Alliance Technology Group March 2015 - Present
Alliance Technology Group June 2014 - February 2015
Avaya Government Solutions October 2005 - May 2014
Avaya April 2000 - October 2005
Avaya February 2002 - June 2002
Lucent Technologies April 2000 - September 2000
Lucent Technologies April 1999 - April 2000
Lucent Technologies February 1999 - April 1999
Lucent Technologies October 1997 - February 1999
Skills
Human Resources, Sales, Customer Satisfaction, Avaya, Business Analysis, Proposal Writing, Program Management, Solution Selling, VoIP, Call Centers, IP, Customer Retention, Cross-functional Team..., Contract Management, Cloud Computing, Customer Service, Telecommunications, Call Center, Business Development, Managed Services, Professional Services, Telephony, Operational Excellence, Contact Centers, Avaya Technologies
Education
Montclair State University 1990 — 1992
Business Administration and Management
Jacksonville University 1988 — 1990
Business Administration and Management
Cisco Systems, Inc. August 2012 - Present
Cisco Systems April 2009 - Present
Cisco Systems October 2004 - Present
Cisco 2004 - Present
Avaya October 2001 - October 2004
Larscom March 2001 - October 2004
Avaya October 2001 - October 2003
Skills
Cisco Technologies, Wireless, Product Management, Enterprise Software, Routers, Cloud Computing, IP, Data Center, Virtualization, Ethernet, VoIP, Linux, SIP, Unified Communications, SaaS, Telecommunications, TCP/IP, SNMP
Education
Kakatiya University 1985 — 1988
M.S., Applied Electronics
Oriental Trading Company / Fun Express 2011 - Present
Aon Risk Solutions 2010 - 2011
Quintiles 2007 - 2010
Coca-Cola Enterprises 2004 - 2007
Avaya 1998 - 2005
Skills
Account Management
Education
Kansas State University
BS, Business Management
Avaya October 2014 - Present
Skills
SAP Implementation, SAP, PMP, SAP CRM, SAP PS, Materials Management, CRM, SAP ERP, SAP R/3, ERP, Business Process, SD, Integration, Requirements Analysis, IDOC, SAP MM, SAP SRM, SAP SD, ECC, Master Data, SAP SD Module, IDoc, Solution Architecture, Team Management, Problem Solving, Master Data Management, Project Delivery, SAP Configuration, Data Migration
Education
Kakatiya University 1998 — 2002
B- Tech, Mining
Hitachi Data Systems October 2009 - Present
Accenture Technology Solutions February 2006 - February 2009
Spirent Communications April 2005 - February 2006
Pfizer February 2004 - January 2005
Avaya March 2003 - January 2004
Verizon July 2002 - February 2003
Skills
Siebel, Integration, Requirements Analysis, OBIEE, Scripting, EAI, Unix, PL/SQL, Technical Architecture, Web Services, SQL Server, Visual Basic, Informatica, Business Intelligence, SQL, Order Management, VBScript, Application Development
Education
Regional Engg College, Calicut 1997 — 1999
M.tech, Transportaion planning
Jawaharlal Nehru Technological University 1982 — 1986
b.tech, civil
Oracle Corporation April 2010 - Present
Avaya 2006 - 2010
Oracle April 1999 - April 2006
RDCIS, SAIL, Ranchi 1993 - 1998
Skills
PL/SQL, Unix, Linux, Databases, Oracle SQL, SQL, Data Warehousing, Solution Architecture, Oracle 9i, Architecture, Business Intelligence, Integration, Business Process, Cloud Computing, Oracle, Solaris, Performance Tuning, Database Design, Enterprise Software, High Availability, Enterprise Architecture, Java Enterprise Edition, ETL, Architectures, Data Modeling, Software Engineering, Requirements Analysis, Software Project..., Shell Scripting, Web Services, Unix Shell Scripting, IT Strategy, Oracle RAC, ITIL, Software Development, Agile Methodologies
Education
Jadavpur University 1988 — 1992
B.E., Computer Science and Engg.
Khejuri Adasha Vidyapith, Midnapore 1980 — 1988
High School, Math, Physics, Chemistry, Biology, etc.
Lockheed Martin September 2007 - Present
Carrier Access 2006 - 2007
Avaya 1992 - 2006
Education
University of Phoenix 1985 — 1987
MBA, Business
Kansas State University 1979 — 1982
BS, Business
Carousel Industries August 2010 - Present
Avaya September 2007 - August 2010
Andrew Corporation September 1999 - September 2007
Education
Joliet Junior College
General studies, Computer and Information Sciences and Support Services
School name:
Verizon May 2011 - May 2014
Ryan Aston Communications March 2010 - May 2011
Verizon April 2005 - November 2009
Avaya March 1998 - April 2005
Skills
Vrepair, Telecommunications, WFA, proficient with..., call / technical..., VoIP, Troubleshooting, Telephony, self-mange scheduled..., Call Centers, IP, Ethernet, Wireless, LAN-WAN, Cabling, BPON/GPON, T1
Education
ITT Technical Institute-Pittsburgh 1994 — 1996
Associate's degree, Electrical and Electronics Engineering, 3.7 GPA
CNWhiteandCompany March 2013 - Present
Kinross Gold May 2014 - August 2015
Air Methods January 2011 - February 2014
Avaya May 1998 - November 2009
Skills
Employee Relations, Compliance, Policy, Process Improvement, Coaching, Documentation, Team Building, Problem Solving, Strategic Planning, Performance Management, Change Management, Compensation, Labor Relations, Policy Analysis, Customer Satisfaction, Hiring, Organizational..., Scheduling, Vendor Management, Call Centers, New Hire Paperwork, Team Management, Team Leadership, Software Documentation, Management, Outlook, Cross-functional Team..., Deferred Compensation, Personnel Management, Administration, Training, HRIS, Small Business, Customer Service, Microsoft Excel, HR Policies, HIPAA, Interviews, Project Management, Quality Management, Employee Benefits
Education
Kaplan University 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Medical Office Management, 3.89
Avaya March 2013 - Present
Computer Sciences Corporation July 2010 - Present
Reliance Info solutions Pvt. Ltd.(RIL) May 2007 - July 2010
Skills
Requirements Analysis, SAP R/3, SAP Implementation, ABAP, SAP Vehicle management..., SAP SD IS-OIL, SAP SD Module, Dealer Management, IDoc, Solution Architecture, Team Management, Business Analysis, Data Migration, SAP SD, Integration, Business Process, Software Project..., SAP ERP
Education
Kakatiya University 2002 — 2004
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
PS Technology September 2014 - Present
Union Pacific Railroad August 2013 - September 2014
Union Pacific Railroad February 2010 - July 2013
Union Pacific Railroad October 2007 - September 2009
Union Pacific Railroad February 2005 - October 2007
Avaya July 1997 - November 2004
On-Line Imaging 2001 - 2003
Walgreens Pharmacy August 1984 - July 2001
Skills
Customer Service, Operations Management, Transportation..., Freight, Shipping, Transportation, Project Management, Process Improvement, Information Technology, Inventory Management, Warehousing, Logistics, Rail, Logistics Management, Network Security, Software Documentation, Software Quality..., Software Quality...
Education
Kaplan University Omaha 2013 — 2014
Bachelor's degree, Information Technology, 4.0
Kaplan University-Omaha Campus 2012 — 2013
Associates Degree IT, Information Technology
Enerflex Ltd. October 2011 - Present
Avaya July 1998 - May 2009
Education
ITT Technical Institute-Thornton 1995 — 1998
BAS, Electronics Engineering Technologies
Zebra Technologies September 2014 - Present
IBM July 2013 - July 2014
IBM April 2013 - June 2013
IBM July 2011 - March 2013
Avaya August 2010 - August 2011
Sun Microsystems March 2009 - February 2010
Sun Microsystems July 2007 - December 2008
Sun Microsystems February 2006 - June 2007
Sun Microsystems February 2006 - June 2007
McKinsey & Company June 1997 - September 2005
Skills
Information Security, Cloud Computing, Managed Services, Avaya, Business Strategy, SaaS, Sales, Enterprise Software, Professional Services, Solution Selling, Go-to-market Strategy, Business Alliances
Education
Massachusetts Institute of Technology 1987 — 1991
PhD, Electrical Engineering and Computer Science
Karlsruhe Institute of Technology (KIT) 1983 — 1987
Diplom, Elektrotechnik
Karlsruhe Institute of Technology (KIT) 1983 — 1987
Dipom, Wirtschaftsingenieurwesen
Avaya October 2013 - Present
Avaya April 2012 - October 2013
IBM ISSC February 2011 - May 2012
IBM ISSC August 2009 - October 2010
IBM ISSC May 2008 - July 2009
Kappa Hungary September 2004 - May 2008
BTL Marketing October 2003 - September 2004
Skills
BPO, Vendor Management, Transition Management, Operations Management, Change Management, Team Leadership, Outsourcing, Project Management, Human Resources, Leadership, Training, CRM, Management, Customer Satisfaction, Team Building, Process Improvement, Service Delivery
Education
Károli Gáspár Református Egyetem 2001 — 2003
Master of Arts (MA), English Language and Literature, General
Pázmány Péter Katolikus Egyetem 1998 — 2001
Master of Arts (MA), English Language and Literature/Letters and Communication
Kalil Bottling Co February 2004 - April 2006
Avaya May 1977 - December 2003
Education
Jackson State Community College 1974 — 1976
Business Administration and Management, General
Visa September 2014 - Present
Avaya December 2011 - September 2014
Expedia August 2011 - December 2011
WildGigs June 2010 - June 2011
Zoom Developers December 2007 - December 2008
Skills
Java, J2EE, Spring, Hibernate, JPA, REST, SOAP, Amazon EC2, Agile, JUnit, TestNG, EasyMock, SoapUI, MySQL, Maven, Ant, JavaScript, ExtJS, Freemarker, Log4j, JIRA, Confluence, ClearQuest, Eclipse, IntelliJ IDEA, Tortoise SVN, Perforce, Spring Framework, Servlets, Java Enterprise Edition, Agile Methodologies, EJB
Education
Karnatak University
Bachelor's Degree, Computer Science
Visvesvaraya Technological University
Master of Business Administration (MBA), Finance and marketing
Avaya 2013 - Present
Cisco Systems 2007 - 2013
Cisco Systems 2000 - 2007
Federal Bureau of Investigation 1995 - 2000
Florida Department of Corrections 1989 - 1995
Skills
Criminal Investigations, Program Management, Information Security, Cisco Information..., Certified Fraud Examiner, Federal Government, Cybercrime, Fraud, Security Management, Security, Enforcement, Business Process..., Strategy, Criminal Justice, Computer Security, Business Intelligence, Corporate Security, Physical Security, Information Security..., Business Continuity, Cisco Technologies, Management, Computer Forensics, PMP, Risk Assessment, Crisis Management, Surveillance, Risk Management
Education
University of North Florida
Masters, Criminal Justice
Jacksonville University
Bachelors, Communications and Marketing
Avaya January 2000 - Present
Nortel Networks January 2000 - December 2009
Alteon W January 1998 - February 2000
Cadnet (Equorim) March 1996 - March 1998
Education
Jacksonville State University 1977 — 1982
Bachelor of Science (BS), Marketing
Avaya December 1982 - April 2012
Education
Katherine Gibbs School 1979 — 1980
N/A, Administrative Assistant and Secretarial Science, General
Avaya Bankruptcy SpecialistSirote & Permutt, P.C.January 2004 - November 2009
Education
Jefferson State Community College 2002 — 2003
Certification, Paralegal
Jones Valley High 1968 — 1971
Graduated, Business
TM Telcomm August 2014 - Present
Avaya December 2012 - August 2014
Avaya January 2011 - November 2012
Gold Coast Beverage February 2007 - January 2011
Corporate Express January 2005 - January 2006
MCI Worldcom Corporation September 2004 - January 2005
AT&T February 2001 - August 2004
Skills
Managed Services, CRM, Sales Operations, Direct Sales, Channel Partners, Telecommunications, Enterprise Software, Selling, Strategy, Sales Presentations, Marketing, Unified Communications, Account Management, Marketing Strategy, Networking, Salesforce.com, Business Planning, Training, Pricing, Business Alliances, VoIP, Solution Selling, Team Building, Strategic Planning, Product Development, Team Leadership, Avaya, Telephony, Microsoft Office, Program Management, Avaya Technologies, Business Development, Sales, Market Planning, Analysis, Professional Services, Management, Value Selling, S.P.I.N...., Go-to-market Strategy, Product Marketing, Demand Generation, Sales Process, Strategic Partnerships, Wireless, Call Centers, Channel Sales, Sales Management, New Business Development, IP, MPLS
Education
Jackson State University
Avaya March 1986 - Present
Education
ITT Technical Institute-Indianapolis 1983 — 1985
Associate's degree Electronic Engineering Technologies
Capgemini May 2013 - Present
Avaya December 2012 - May 2013
CodeForce 360 August 2010 - May 2013
Best Buy August 2012 - November 2012
Johnson Controls February 2012 - August 2012
Coastal Projects Ltd. May 2008 - August 2010
Skills
SAP Material Management, SAP Warehouse Management, SAP Extended Warehouse..., SAP Production Planning, SAP Full Life Cycle..., IDOC, Supply Chain Management, SAP Implementation, Testing, SAP Master Data..., ECC, SAP R/3, Solution Manager, Requirements Analysis, SAP MM, Materials Management, Procurement, SAP ERP, SAP SRM
Education
Texas A&M University-Kingsville 2010 — 2011
Master of Science (M.S.), Industrial Engineering
Jawaharlal Nehru Technological University
Bachelors of Technology, Mechanical Engineering
Avaya June 1979 - Present
Skills
SIP, IP, Telecommunications, VoIP, TCP/IP, Linux, Embedded Systems, Software Development, Agile Methodologies, ClearCase, Unix, Java
Education
University of Colorado Boulder 1993 — 1996
Master of Science (MS), Telecommunications Engineering
Kansas State University 1975 — 1979
Bachelor of Science (BS), Electrical and Electronics Engineering
DHHR-OIG May 2012 - Present
WV 13th Judicial Circuit April 2011 - May 2012
Avaya August 1987 - April 2011
Skills
Litigation, Legal Research, Legal Writing, Microsoft Office, Customer Service, Civil Litigation, Microsoft Excel, Legal Assistance, Microsoft Word, Research, Courts, PowerPoint, Commercial Litigation
Education
BridgeValley Technical and Community College
Associate's Degree, Paralegal
West Virginia State University
Bachelor's Degree