Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
OpenText August 2011 - Present
Global 360 November 2005 - August 2010
Unisys 2004 - 2005
Avaya July 1999 - September 2004
ViewStar Inc. September 1996 - July 1999
MCI Telecommunications September 1990 - August 1996
Skills
Software Quality..., Test Automation, Agile Methodologies, Scrum, Testing, SOAP, Selenium, Perl, Solaris, Enterprise Software, SOA, Web Services, XML, Integration, SaaS, .NET, Quality Assurance, Oracle, Software Development, Software Engineering
Education
The University of Texas at Arlington
BSEE, Electrical Engineering
University of Oklahoma
Strategic Products and Services (SPS) August 2011 - Present
Cincinnati Bell Technology Solutions January 2010 - October 2010
Avaya April 2001 - November 2009
Quintus Corporation May 2000 - April 2001
Skills
CTI, Call Recording, Predictive Dialers, IVR, Avaya PBX, SIP Trunking, Avaya, Call Logging, VoIP, Unified Communications, Contact Centers, Telecommunications, CRM, Workforce Management, Enterprise Software, Outsourcing, Call Centers, ACD, Telephony, Managed Services, Avaya Technologies, NICE Call Recording, Professional Services, SIP, Solution Selling, Cloud Computing, SaaS, Integration
Education
The University of Akron 1985 — 1990
BS, Accounting
Padua Franciscan High School 1981 — 1984
Avaya June 2013 - Present
Allegiant Air November 2011 - June 2013
Avaya Government Solutions January 2009 - January 2012
Sycamore Development Group November 2006 - November 2008
Securus Technologies January 2005 - November 2006
Polaris Technologies April 2004 - January 2005
Skills
Troubleshooting, Process Improvement, Agile Methodologies, PMP, Active Directory, Software Project..., SharePoint, Integration, VoIP, Visio, Networking, Project Management, Telecommunications, Windows, Project Planning, SDLC, Servers, Training, ITIL, Data Center, System Administration, Information Technology, Vendor Management, MS Project, Management, Cloud Computing, Business Analysis, Disaster Recovery, Testing, Switches, Routers, Call Centers, SQL, IT Management, Network Security, Security, Quality Assurance, Software Documentation, Business Process..., Virtualization, Team Management, Software Development, PMO, Cross-functional Team..., Requirements Analysis, IT Strategy, Budgets, Databases, Team Leadership, IT Service Management
Education
The University of New Mexico - Robert O. Anderson School of Management 1997 — 2003
Strayer University
B.S, Business Administration
Keysight Technologies / Intellisource December 2014 - Present
Keysight Technologies / Intellisource December 2013 - December 2014
Sprint October 2008 - December 2013
Avaya September 1996 - September 2006
Skills
Microsoft Word, Customer Service, Windows, Android, Mobile Devices, English, Outlook, Microsoft Excel, Telecommunications, Teamwork, Help Desk Support, Call Centers, Wireless, CDMA, 4G, Troubleshooting, Testing, Vendor Management, Project Management, Networking, Program Management, Team Leadership, Team Building, VoIP, Management, Customer Experience
Education
The University of Texas at Arlington
Music Performance, General
Tyler Junior College
Music Performance, General
Servion Global Solutions July 2014 - Present
Servion Global Solutions April 2014 - December 2014
Avaya April 2011 - July 2014
Cross Telecom February 2007 - February 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Managed Services, Telephony, Unified Communications, Call Centers, Integration, Leadership, Vendor Management, Telecommunications, VoIP, Avaya Technologies, Solution Selling, Professional Services, Cloud Computing, SIP, IP, Wireless, Management, IVR, Pre-sales, Project Management, Product Management, Contact Centers, Enterprise Software, Strategy, SaaS, Data Center, Sales, Channel Partners, Strategic Partnerships, Direct Sales, CRM, MPLS, Salesforce.com
Education
United States Navy 1994 — 1997
The Ohio State University
Hewlett-Packard October 2014 - Present
ZenCX, Inc. February 2011 - Present
Fluke Networks January 2013 - January 2014
Avaya September 2011 - June 2012
iModules Software December 2010 - September 2011
HEP Development Services January 2010 - December 2010
World Wide Technology May 2008 - May 2009
OPNET Technologies, Inc. December 2006 - April 2008
NetIQ August 2003 - January 2006
Cisco January 1997 - August 2003
Skills
Cloud Computing, Networking, Wireless Networking, Network Architecture, Network Monitoring Tools, Cisco Technologies, Virtualization, Management, Unified Communications, Enterprise Software, Security, Network Security, Troubleshooting, Sales Operations, SaaS, Solution Selling, Data Center, Sales, Managed Services
Education
University of Kansas
B.S., Computer Science
Girls on the Run of Puget Sound February 2015 - Present
Community Fitness September 2013 - Present
Colorado Running Company September 2010 - January 2013
Avaya 2006 - 2008
Lockheed Martin 2005 - 2006
El Paso County 2004 - 2005
Oracle January 1999 - January 2003
Progressive Insurance January 1993 - September 1995
United States Olympic Committee September 1991 - January 1993
Skills
Requirements Analysis, Program Management, Project Management, Software Project..., Integration, Business Analysis, SQL, Telecommunications, Team Leadership, Unix, Disaster Recovery, Security, Troubleshooting
Education
University of Colorado Colorado Springs 1997 — 1999
MBA, Information System
The University of Georgia 1988 — 1992
BA, Journalism
Windstream Communications November 2012 - Present
Mitel NetSolutions October 2011 - November 2012
Home Embrace Healthcare October 2009 - October 2011
Global Crossing December 2007 - October 2009
Carousel Industries December 2004 - November 2006
Avaya January 2001 - May 2004
Nortel Networks February 2000 - January 2001
Alcatel-Lucent September 1997 - October 1999
AT&T 1992 - 1996
Skills
Sales Management, Start-ups, Management, Recruiting, Solution Selling, Telecommunications, Channel, VoIP, Go-to-market Strategy, Unified Communications, Telephony, Direct Sales, Managed Services, SaaS, IP, Cloud Computing, Call Centers, Selling, Channel Partners, MPLS, Sales, Account Management, Business Development, Strategic Partnerships, Customer Satisfaction, Wireless, Strategy, Leadership, Sales Process, Professional Services, Sales Operations, Avaya, Enterprise Software, SIP, Co-location, SIP Trunking, Hosted Services, Data Center, Channel Sales, Mobile Devices, Video Conferencing, Networking, Ethernet, Product Management, Sales Engineering, Pre-sales, Partner Management, Contact Centers, Sales Enablement, IVR
Education
The University of Georgia 1981 — 1986
The University of Georgia
Sogeti July 2015 - Present
Capgemini September 2011 - June 2015
IBM Global Business Services March 2010 - September 2011
Avaya March 2007 - March 2010
BMC Software August 2004 - February 2007
McAfee September 2002 - August 2004
Cybage November 2000 - September 2002
The Computer Spot March 1997 - August 1998
Skills
Performance Engineering, Manual Testing, Identity Management, Security Testing, Networking, Banking, Telecommunications, Performance Testing, Performance Tuning, Testing, WinRunner, Test Planning, Test Automation, Regression Testing, LoadRunner, Quality Center, Test Cases, Test Strategy, JMeter, Load Testing, Bugzilla, SoapUI, Quality Assurance, Test Management, System Testing, Software Quality..., Scrum, Unix, SDLC, Test Estimation, QTP, Defect Tracking, User Acceptance Testing, Web Testing, ClearQuest, Agile Methodologies, Integration Testing, Agile Testing, Requirements Gathering, Software Development, Selenium, Waterfall, Functional Testing, Databases, Test Execution, System Integration..., Enterprise Architecture, ISTQB, JIRA, CMMI
Education
The University of British Columbia 1996 — 2000
B.Tech, Computer System
BCBSNC September 2013 - Present
Avaya January 2013 - August 2013
ATS Inc January 2006 - December 2012
IBM Corporation January 2001 - January 2006
Self Employed: Professional Golfer January 1998 - January 2001
Williams Power Corporation June 1994 - January 1998
Skills
Procurement, Manufacturing, Compliance, Cost, Budgeting, Engineering, Customer Relations, Customer Service, Budgets, Strategy, Project Management, Leadership, Management, Project Planning, Purchasing, Outsourcing
Education
The University of Akron 1989 — 1994
BS, Mechanical Engineering
Perry High School, Perry Ohio
Avaya October 2010 - Present
Windstream Baker Solutions, Inc. July 2007 - October 2010
Worldwide Express July 2006 - July 2007
Family Heritage Life Insurance Company of America April 2006 - July 2006
Skills
Account Management, Avaya, Business Development, Cloud Computing, Cross-functional Team..., Direct Sales, Disaster Recovery, Enterprise Software, IT Strategy, Management, Networking, Professional Services, Sales, Solution Selling, Telephony, Unified Communications, VoIP, WAN, Contact Centers, Call Centers
Education
The University of South Dakota
Avaya September 1997 - Present
Bell Labs Lucent Technologies 1997 - 2000
American Corporate Health Programs March 1986 - August 1996
Pinellas County Schools September 1976 - August 1985
Skills
Health, Employee Benefits, Vendor Management, Wellness, Management, Fitness, Coaching, Healthcare, Public Speaking, Corporations, Policy, Program Development, Insurance, Internal Communications, Healthcare Information..., Time Management, Small Business, Strength Training, Employee Wellness, Health Insurance, Wellness Coaching
Education
University of South Florida 1981 — 1982
MA
The Ohio State University 1971 — 1975
BS
Fairmont West HS 1968 — 1971
Avaya June 2012 - Present
Tommy Bahama 2011 - 2012
Brio 2011 - 2012
Victoria's Secret May 2009 - April 2011
Wyandot Center December 2007 - January 2009
Skills
Process Improvement, Training & Development, Curriculum Design, Leadership, Organization, Corporate Communications, Quality Assurance, SAP ERP, Microsoft Office, Special Events..., Order Fulfillment, Value Stream Mapping, Salesforce.com, Lean Tools, Human Resources, Finance, Customer Service..., Youth Mentoring, Cross-functional Team..., Training, Project Management, Strategic Planning, Team Leadership, Microsoft Excel, Microsoft Project, Visio, Microsoft One Note, Microsoft PowerPoint, PeopleSoft
Education
University of Saint Mary 2012 — 2013
Master of Business Administration (MBA), Finance & Human Resources Management/Personnel Administration
University of Kansas 2004 — 2007
Bachelor of Fine Arts (BFA), Visual Art Eduaction
Avaya November 2011 - Present
AT&T September 2010 - October 2011
XO Communications January 2009 - September 2010
Verizon Business January 2007 - December 2008
Verizon Business January 2006 - December 2006
Verizon May 2003 - December 2005
Southwest Bell Communications (SBC) January 1997 - December 2000
Ameritech January 1996 - December 1996
Skills
MPLS, Long Distance, Direct Sales, Collocation, CPE, Co-location, Call Centers, Telecommunications, VoIP, Managed Services, Networking, CRM, Unified Communications, SaaS, Sales Operations, Professional Services
Education
The University of Akron 1983 — 1986
MBA, Finance
The University of Akron 1978 — 1980
BSBA, Marketing
Aviation Resources Alliance October 2008 - Present
Avaya July 2004 - October 2008
TAG Aviation USA October 2001 - May 2004
Skills
Instructor FAA..., Worldwide Business Jet..., Formerly Director..., Aviation Management..., Aviation, Jet, Consulting, Flights, Airlines, Flight Planning, Piloting, Process Improvement, Human Factors, Airports, Change Management, Jets, Commercial Aviation, Military, Contract Negotiation, Aerospace, Flight Safety, Aircraft, Security Clearance, Training, Business Aviation, Aircraft Maintenance, Team Building, Sales Management, Systems Engineering, Project Planning, New Business Development, CFI, Team Leadership, Strategic Planning, Logistics, Project Management, Management, Negotiation, Recruiting, Program Management, Charter, Maintenance & Repair, Performance Management, Aeronautics, Safety Management..., Flight Training, Customer Service, Operations Management, Leadership, Transportation
Education
The University of Georgia 1962 — 1965
Batchelor Of Arts, Communications/Economics
National Realty Centers, Inc. March 2008 - Present
Keller Williams Realty 2000 - 2008
Avaya 1995 - 2001
AT&T 1990 - 1994
Skills
Sellers, Home, Marketing, Real Estate, Short Sales, Foreclosures, First Time Home Buyers, Listings, Selling, Residential Homes, Relocation, Buyer Representation, REO, FHA, Real Estate Transactions, Real Property, Contract Negotiation, Buyers, Leases, Single Family Homes, Rentals, New Home Sales, Condos, HUD, Property, Buyer Broker, Move Up Buyers, Investment Properties, Investors, Referrals, Listing Homes, 1031 Exchanges, e-PRO, Seniors, SFR, Sales
Education
The University of Akron 1970 — 1971
Nestlé Nespresso April 2014 - Present
Nestlé Nespresso April 2013 - April 2014
Avaya December 2010 - December 2012
Avaya March 2007 - December 2010
Avaya July 2005 - March 2007
Avaya February 2004 - July 2005
Expanets January 2003 - February 2004
Expanets June 2002 - January 2003
Expanets December 2000 - June 2002
Skills
Predictive Dialers, Lean Tools, Kaizen Leadership, SAP BI, Blue Pumpkin, Microsoft Office, Call Center, Quality Auditing, Customer Service, Process Improvement, SAP, SharePoint, Voyager, Metrics, Crystal Reports, Training, Visio, Contact Centers, Salesforce.com, Software Documentation, Call Centers, Avaya, Troubleshooting, CRM, Project Management, Telecommunications, VoIP, Vendor Management, Management, Avaya Technologies
Education
University of Kansas 1997 — 2001
Bachelor's degree, Literature
USAA 2015 - Present
Avaya 2014 - 2015
Bombshell Miniatures 2013 - 2014
Avaya 2009 - 2013
Avaya 2006 - 2009
Avaya 2003 - 2006
Avaya 2000 - 2003
Lucent Technologies Bell Labs 1998 - 2000
Skills
Java, Web Services, Agile Methodologies, Scrum, Databases, Relational Databases, Integration, Unix, Telecommunications, Data Warehousing, Linux, TCP/IP, Project Management, Team Leadership, VoIP, Testing, XML, SQL, Requirements Analysis, Windows, Troubleshooting, Software Engineering, Program Management, Microsoft SQL Server, Business Analysis, Cloud Computing, Business Intelligence, ClearCase, Security, Oracle, Java Enterprise Edition, Software Design, HTML, Database Design, Eclipse, JavaScript
Education
The University of Texas at Arlington
Bachelor of Science (BS), Business Information Systems
Aspect Software May 2013 - Present
USAN April 2012 - May 2013
CenturyLink July 2009 - April 2012
Avaya January 2004 - March 2009
Expanets of North America January 2000 - January 2004
Lucent Technologies 1995 - 2000
ADCom 1990 - 1995
Solarcom 1989 - 1990
Skills
Sales Methodologies..., Siebel Target Account..., Miller Heimann , SPI..., CRM, Business Process..., Contact Centers, Telephony, CEM, Customer Experience..., BPO, SaaS
Education
University of Georgia - Terry College of Business 1981 — 1986
BS
The University of Georgia
Bachelor of Science (BS)
Northfield Consulting Group February 2011 - Present
Ross Richard Associates, LLC November 2006 - January 2011
Avaya 2001 - 2006
Skills
SAP, Data Architecture, Master Data Management, Enterprise Architecture, ERP, ETL, Data Integration, Data Management, Business Process, Software Project..., Business Intelligence, Data Governance, SAP Implementation, Master Data, Business Process..., Governance, SAP ERP, SDLC, IT Strategy, Data Warehousing, Data Quality, Informatica, SAP R/3, Solution Architecture, Integration, Business Process..., Business Transformation, Business Process Design, Data Migration, Data Modeling, PMO
Education
The Ohio State University 1979 — 1984
BS, Computer Science
Gartner September 2011 - May 2012
LOGOS Communications, Inc. 2008 - 2009
Spanlink Communications 2006 - 2008
Cross Telecom 2003 - 2006
Avaya 2001 - 2003
Avaya 2000 - 2001
Lucent Technologies 1996 - 2000
AT&T 1992 - 1996
Skills
Enterprise Software, Strategic Partnerships, CRM, Strategy, Business Development, Account Management, Selling, VoIP, Channel Partners, Sales Operations, Management, Unified Communications, New Business Development, Leadership, Competitive Analysis, Channel, Telephony, Marketing, Sales Management, Avaya, Sales, Vendor Management, Solution Selling
Education
The Ohio State University 1974 — 1975
Business
Worthington High School 1970 — 1974
AT&T September 2011 - Present
AT&T September 2010 - September 2011
AT&T February 2006 - September 2010
AT&T July 2004 - February 2006
Avaya August 1998 - July 2004
Cellular One Bell South Wireless May 1998 - August 1998
LM Berry Division of BellSouth October 1996 - May 1998
AT&T September 1993 - October 1995
AT&T March 1982 - September 1993
Skills
Cross-functional Team..., Competitive Analysis, Marketing Strategy, Telecommunications, Product Development, Business Analysis, Business Planning, Contract Negotiation, Sales Operations, Managed Services, Strategy, Channel, Management, Strategic Planning, Sales, Call Centers, Enterprise Software, Cisco Technologies, Cloud Computing, Vendor Management, Unified Communications, IP, Wireless, Product Marketing, Selling, Project Management, Customer Satisfaction, SaaS, VoIP, Solution Selling, Leadership, Disaster Recovery, Direct Sales, Customer Retention, Security, Channel Partners, Program Management, Professional Services, Sales Process, Co-location, MPLS
Education
The Ohio State University Fisher College of Business 1980 — 1981
MBA, Finance
Wright State University 1976 — 1980
BS, Marketing
Fairmont West
ADP February 2011 - October 2014
Merck August 2009 - February 2011
Virgin Mobile USA August 2007 - April 2009
Avaya May 2006 - August 2007
Siemens October 2000 - May 2006
Cargill January 1999 - October 2000
Skills
Sarbanes-Oxley Act, GAAP, IFRS, General Ledger, Strategic Financial..., Internal Audit, Auditing, Financial Analysis, Finance
Education
The Ohio State University - The Max M. Fisher College of Business 1998 — 1999
Avaya February 2010 - Present
Avaya 2010 - 2010
Nortel 2007 - 2009
Nortel Networks 2005 - 2009
Nortel February 2003 - January 2006
Nortel April 2000 - February 2003
Nortel October 1997 - April 2000
Anbassador College May 1980 - May 1995
Education
The University of Dallas 1992 — 1994
MBA, Telecommunications
Ambassador college 1977 — 1981
BA, Theology
Bluestone Consulting and Outsourcing August 2001 - Present
Van Ran Communications December 2011 - July 2013
Presidio Networked Solutions 2008 - December 2011
Centerpoint Direct December 2007 - December 2008
Avaya January 1999 - August 2001
AT&T, Lucent Technologies, Avaya 1984 - 2001
Lucent February 1994 - January 1997
Lucent January 1991 - March 1995
AT&T 1991 - 1995
Skills
Managed Services, Unified Communications, VoIP, Network Security, Management, Professional Services, Wireless, Solution Selling, Cloud Computing, Sales, Direct Sales, IP, Data Center, Enterprise Software, Telephony, Virtualization, Account Management, Telecommunications, Cisco Technologies, Channel Partners, Business Development, SaaS, MPLS, Call Centers, SIP, Video Conferencing, Avaya, SIP Trunking, Contact Centers, IVR, Co-location, Go-to-market Strategy, Pre-sales, Strategic Partnerships, WAN, Networking, Network Design, LAN-WAN, Network Architecture, Ethernet, Security, Salesforce.com, Storage, Vendor Management, Broadband, Avaya Technologies
Education
The University of Georgia 1970 — 1972
Music
Altura Communication Solutions May 2012 - Present
Avaya June 2008 - May 2012
Avaya October 2007 - April 2008
Avaya June 2004 - September 2007
Volt Technical Resources March 2002 - April 2003
Avaya July 2000 - March 2002
Avaya July 1997 - July 2000
Avaya July 1996 - July 1997
Skills
Modular Messaging, H.323, Troubleshooting, T1, SIP, H.248, Telephony, Avaya, TCP/IP, VoIP, IP, Linux, Windows Server, ISDN, Avaya Communication..., Unified Communications, Switches, Unix, Telecommunications, Voice Mail, Messaging, Definity, Audix, Microsoft Exchange
Education
The University of New Mexico - Robert O. Anderson School of Management 1987 — 1996
BBA, Business Computer Systems
Avaya 2000 - Present
Lucent Technologies 1997 - 2000
AT&T 1984 - 1997
Skills
Software Development, IP, Microsoft SQL Server, SOAP, Data Warehousing, Java, Linux, XML, Solaris, C#, TCP/IP, SSRS, C++, Web Services, Unix, VoIP, Integration, Perl, Leadership, JavaScript, H.323, Ethernet, Telephony, SIP, CTI, IVR, Avaya, Switches, Unified Communications, Telecommunications, ISDN, Software Engineering, Agile Methodologies
Education
The University of Kansas 1976 — 1980
Bachelors, Computer Science
University of Illinois at Urbana-Champaign
Masters, Computer Science
ENTELIC May 2010 - Present
AT&T December 2001 - April 2010
Avaya 1995 - 2000
Comtech 1992 - 1995
Skills
Managed Services, Unified Communications, MPLS, Telecommunications, VoIP, Customer Satisfaction, Channel Partners, Wireless, Long Distance, Selling, Direct Sales, Sales Management, Co-location, Account Management, Solution Selling, Networking, Virtualization, Network Design
Education
The University of Texas at Arlington 1990 — 1992
BBA, Marketing
Delta Greentech USA November 2008 - Present
Lineage Power January 2008 - November 2008
Tyco Power Systems July 2004 - January 2008
CommScope February 2004 - July 2004
Avaya October 2001 - February 2004
Bell Labs Lucent Technologies June 1998 - October 2001
Skills
Telecommunications, Product Marketing, Product Management, Wireless, Sales, Account Management
Education
The University of Georgia 1994 — 1998
Bachelor, Mananagement Information Systems
Avaya December 2014 - Present
Verint December 2012 - December 2014
Peloton Technology Group February 2010 - December 2012
Air2Web April 2009 - January 2010
Genesys August 2005 - February 2009
Communications Resources of Georgia September 2003 - June 2005
Interactive Intelligence September 1997 - September 2003
Octel Communications 1991 - 1997
Skills
SaaS, Solution Selling, Cloud Computing, Salesforce.com, Unified Communications, Social Media, Enterprise Software, Channel, Channel Partners, Data Center, New Business Development, Selling, B2B, CRM, Professional Services, Telecommunications, Strategy, Strategic Partnerships, Call Centers, Outsourcing, Go-to-market Strategy, Sales, Partner Management, Pre-sales, Direct Sales, Lead Generation, Business Alliances, Software Industry, Demand Generation, Managed Services, Product Management, Sales Enablement, Sales Process, VoIP, Start-ups, Contact Centers, Product Marketing, Mobile Devices, IVR, Business Development, Sales Operations, Wireless, Telephony, Business Intelligence, Customer Experience, Vendor Management, Analytics, Sales Engineering, SIP
Education
The University of Tennessee at Chattanooga 1979 — 1981
MBA, Finance
University of Tennessee-Knoxville 1970 — 1975
B.S., MBA, Marketing, Finance
Avaya August 1997 - Present
Avaya 1997 - 2011
Education
University of Kansas
Avaya February 2011 - Present
Nordstrom October 1989 - January 2011
Skills
Inventory Management, Unified Communications, Telephony, Avaya, VoIP, Telecommunications, Project Management, Strategy, Government, IP, Networking, Integration, Training, Contact Centers, Leadership, Cloud Computing, Managed Services, Avaya Technologies
Education
The University of Memphis
Business Administration
MobileIron June 2012 - Present
BreakingPoint Systems 2010 - May 2012
Avaya November 2006 - December 2008
Extreme Networks September 2005 - November 2006
Abbott Laboratories December 1999 - June 2005
Bank One May 1998 - December 1998
Bell Labs Lucent Technologies January 1997 - May 1998
Skills
Security, Firewalls, Data Center, Networking, Switches, Routers, Network Security, Solution Selling, Sales Engineering, Network Architecture, Enterprise Software, Unix, Virtualization, Routing, Cloud Computing, Information Security, Linux, Troubleshooting, Servers, VoIP, Mobile Devices, TCP/IP, Wireless, Channel Partners, IP, Managed Services, Unified Communications, Ethernet, Network Design, SaaS, Professional Services
Education
The Ohio State University 1994 — 1998
South Dakota Innovation Partners, LLC February 2009 - Present
Prairie AquaTech 2009 - 2013
The Silvercloud Companies September 2005 - January 2009
CapitalValue M&A, LLC September 2005 - January 2009
Avaya 2003 - 2005
Expanets 2000 - 2003
Northwestern Growth Corporation 1998 - 2000
Arthur Andersen 1996 - 1998
Skills
Ventures, Entrepreneurship, Start-up Ventures, Strategic Planning, Venture Capital, Private Equity, Business Development, Turn Around Management, New Business Development, Start-ups, Commercialization, Business, Executive Management, Leadership, Strategy, Business Strategy, Business Planning, Management Consulting, Mergers & Acquisitions
Education
The University of South Dakota 1992 — 1996
Avaya
Skills
Avaya, Telephony, CTI, Telecommunications, IP, Call Centers, VoIP, SIP, ACD, TCP/IP, Cisco Technologies, Unified Communications, IVR, Servers, Troubleshooting, Switches, ISDN, Vendor Management, H.323, Ethernet, LAN-WAN, Call Center, Technical Support, Routing, Network Design, Wireless, WAN, Avaya Technologies, Routers
Education
The University of Kansas 1986 — 1987
Hoxie High School
AVST October 2013 - Present
Sprint Nextel May 2012 - September 2013
Avaya April 2011 - May 2012
Avaya September 2009 - March 2011
Nortel November 2007 - September 2009
Verizon Business 2005 - 2007
Verizon July 1999 - November 2005
GTE Comunications Corp November 1997 - June 1999
GTE Southwest October 1995 - October 1997
GTE Leasing Corp September 1984 - October 1995
Skills
Higher Education, Financial Sales, Major Accounts, Channel Sales, Territory Sales, Unified Communications, Contact Center Sales, Retail, Solution Selling, Managed Services, Cloud-based, M2M, Sales Finance, VoIP, Contact Centers, Cold Calling, Enterprise Software, Salesforce.com, IP, Telecommunications, Unified Messaging, Wireless, Co-location, MPLS, IVR, Professional Services, Cloud Computing, Data Center, Business Development, Sales Operations, Telephony, Channel Partners, SIP Trunking, Networking, Call Centers, SIP, Sales, Hosted Services, Ethernet, Direct Sales, Business Alliances, Go-to-market Strategy, Sales Engineering, SaaS, Video Conferencing, WAN, LAN-WAN, Telepresence, T1, Strategic Partnerships
Education
The University of Dallas 1993 — 1995
MBA, Telecommunications
University of North Texas 1978 — 1980
MBA, Marketing
University of North Texas 1976 — 1977
BBA, Business Education
Worldwide Express May 2009 - Present
Avaya October 2008 - Present
Tradesmen International July 2007 - October 2008
Duggan Realty Group, LLC July 2006 - July 2007
Education
The University of Kansas 2001 — 2006
Bachelors, Communication Studies & Psychology
ProSys Information Systems December 2014 - Present
Spoken Communications October 2013 - Present
Avaya October 2003 - October 2013
MasTec Network Solutions June 1997 - October 2003
MasTec Network Solutions January 1995 - June 1997
Burnup & Sims June 1991 - January 1995
Skills
IVR, Avaya, Unified Communications, Telecommunications, Telephony, VoIP, Aura Messaging, Verint Solutions, Contact Center, CMS, Program Management, SIP, Management, CTI, Wireless, Call Centers, TDM, Project Management, MS Project, ACD, Contact Centers, Strategy, Managed Services, IP, Enterprise Software, Integration, MPLS, Service Delivery, Video Conferencing, Vendor Management, WAN, Pre-sales, T1, Professional Services, Project Planning, Ethernet, ISDN, LAN-WAN, Data Center, Sales Engineering, Network Design, Voice Mail, System Deployment, Solution Selling, QoS, PMP, Network Architecture, Switches, Cisco Technologies, Cabling
Education
The University of Akron 1986 — 1988
Business Administration and Management, General
Avaya November 2014 - Present
SeeGee Technologies May 2014 - October 2014
Avaya October 2010 - May 2014
Cisco Systems May 2009 - September 2010
Cisco Systems January 2007 - April 2009
Cisco Systems July 1996 - January 2007
Netcom March 1994 - July 1996
The Brantley Coile Company March 1993 - March 1994
University System of Georgia July 1991 - March 1993
Skills
Cross-functional Team..., Cisco Technologies, Strategic Partnerships, Unified Communications, CRM, Program Management, Go-to-market Strategy, VoIP, Solution Selling, Leadership, Telecommunications, Managed Services, Cloud Computing, Data Center, Customer Service, Integration, Enterprise Software, Customer Relations, Virtualization, Product Management, Management, Channel Partners, Sales Operations, SaaS, Avaya Aura, Wireless, Sales, Professional Services, Networking, Sales Process, Table Tennis, Selling, Avaya, Avaya IP Telephony, Avaya Communication..., Avaya Data, Direct Sales
Education
The University of Georgia 1989 — 1992
MS, Genetics
The University of Georgia 1987 — 1989
BS, Genetics
The University of South Dakota 1985 — 1987
Mathematics
Florida Agency for State Technology July 2015 - Present
Avaya December 2009 - Present
Nortel Networks August 2008 - December 2009
AT&T 1993 - 2008
Skills
Professional Services, Sales Management, Strategic Planning, Unified Communications, Telecommunications, Customer Service, Leadership, Training, Microsoft Word, Account Management, Team Building, Management, Microsoft Excel, PowerPoint, Recruiting, Wireless, Microsoft Office, Process Improvement, VoIP, Solution Selling, Sales, Negotiation, New Business Development, Research
Education
The University of Georgia
Avaya August 2013 - Present
Verizon December 2012 - August 2013
Verizon Wireless February 2011 - January 2013
Verizon January 2006 - February 2011
Verizon Wireless February 2000 - January 2006
Skills
Healthcare, Enterprise Software, Solution Selling, Telecommunications, Direct Sales, Wireless, Account Management, Sales Process, Managed Services, Sales Management, Unified Communications, VoIP, Salesforce.com, Sales Operations, Selling, Strategic Planning, Leadership, Mobile Devices, Mobile Technology, Strategic Partnerships, Sales, Strategy
Education
The Ohio State University 1992 — 1995
Bachelor's degree, Political Science and Government
Worldwide Express May 2009 - Present
Avaya November 2008 - April 2009
Tradesmen International, Inc. July 2007 - March 2009
Skills
Cold Calling, LTL, Transportation, Logistics, CRM, Sales Management, Account Management, Sales, Sales Operations, New Business Development, Sales Process, B2B, Pricing, Sales Presentations, Direct Sales, Management, Negotiation, Leadership, Training, Customer Service, Customer Retention, Marketing, Contract Negotiation, Customer Satisfaction, Freight, Business Development, Solution Selling, Lead Generation, Strategic Planning
Education
The University of Kansas 2001 — 2006
Bachelor's Degree, Communication Studies
The University of Kansas 2001 — 2006
Bachelor's Degree, Psychology
Safari Telecom, Inc. September 2015 - Present
Safari Telecom August 2009 - Present
Avaya July 2008 - June 2009
Avaya July 2008 - June 2009
State Farm Insurance May 2007 - August 2007
Skills
Unified Communications, VoIP, Solution Selling, Managed Services, Telecommunications, Sales Process, Sales, Professional Services, Channel, Marketing, Sales Operations, Telephony, Business Development, Selling, MPLS, SaaS, Sales Management, CRM, Cloud Computing, Direct Sales, Leadership, Avaya, B2B, New Business Development, Salesforce.com, Call Center, Channel Partners, Wireless, Call Centers, Market Research, Vendor Management, IP, Strategic Partnerships, Enterprise Software, Strategy, Product Management, Lead Generation, Go-to-market Strategy, Networking, Account Management, Mobile Devices, Product Marketing, Cold Calling, Analytics, Consulting
Education
University of Florida 2004 — 2008
Bachelor of Science (B.S.), Marketing
University of Florida - Warrington College of Business Administration 2004 — 2008
Business Administration, Marketing
The University of Queensland 2006 — 2007
Marketing
Northern Highlands Regional High School 2000 — 2004
ShoreTel 2010 - Present
Avaya December 2009 - March 2010
Nortel 2008 - 2009
Nortel 2007 - 2008
Nortel Networks 1998 - 2007
SBC 1984 - 1998
Skills
Unified Communications, VoIP, SIP Trunking, Avaya, Telecommunications, SIP, Telephony, IP, Managed Services, Wireless, Channel, Direct Sales, Ethernet, MPLS, Go-to-market Strategy, Mobile Devices, Pre-sales, Selling, Solution Selling, Product Management
Education
The University of Kansas 1978 — 1984
BS, Business
Accenture September 2008 - September 2015
Avaya 2001 - 2008
Lucent Technologies 1997 - 2001
Skills
Analyst Relations, Internal Communications, Thought Leadership, Messaging, Marketing Communications, Mobile Devices, Media Relations, Public Relations, Corporate Communications, Crisis Communications, Product Marketing, Marketing Strategy, Strategy, Management Consulting, Strategic Communications, Communications Planning, Strategic Partnerships, Integrated Marketing, Management, Outsourcing, Social Media, Leadership, Program Management, Press Releases, Industry Analyst...
Education
The Ohio State University
M.A., Journalism
InnoVet Labs July 2015 - Present
HealthClues June 2015 - Present
Tigris Technologies June 2015 - Present
EGEN Solutions, Inc. September 2013 - May 2015
NACR September 2011 - September 2013
Avaya February 2008 - September 2011
Veromind Lda. January 2007 - January 2008
Geomant 2006 - 2006
Avaya January 1999 - October 2005
Skills
SaaS, Leadership, Professional Services, Managed Services, Business Development, Start-ups, Web Development, CRM, Mobile Applications, Solution Selling, Web Applications, Sales Operations, Unified Communications, Enterprise Software, Cross-functional Team..., Strategy, Integration, French, International Sales, International Business..., Consultative Selling..., German, International Operations, Multilingual, Consultative Selling, Management, Program Management
Education
The University of Chicago Booth School of Business 1988 — 1990
MBA, International Business, Finance, & Statistics
United States Defense Language Institute 1983 — 1984
Master of Arts (MA), German
United States Military Academy at West Point 1979 — 1983
Bachelor of Science degree, General Engineering
CommScope August 2011 - Present
CommScope January 2004 - August 2011
Avaya February 2002 - January 2004
Nortel April 1988 - January 2002
Nortel Networks 1988 - 2002
Skills
Employee Relations, Succession Planning, Deferred Compensation, Workforce Planning, Talent Management
Education
Memphis State University 1985 — 1987
MBA, Executive Management
The University of Georgia 1973 — 1977
BS, Geology
Stratus Technologies December 2013 - Present
Polycom October 2010 - April 2013
Siemens Enterprise Communications August 2009 - October 2010
Avaya October 2008 - July 2009
Avaya February 2007 - October 2008
Avaya April 2005 - February 2007
Nortel July 2004 - April 2005
Avaya December 2002 - July 2004
Skills
Sales Management, Channel, Team Building, Strategic Planning, Mentoring, Business Strategy, Turnaround Situations, Solution Selling, Following Up, Marketing, Turn Around Management, Management, Direct Sales, Unified Communications, Strategy, Sales Operations, Enterprise Software, Selling, New Business Development, Channel Partners, Sales, Strategic Partnerships, Managed Services, Leadership Development, Business Planning, Leadership, Coaching, Entrepreneurship, Partner Management, Go-to-market Strategy, Forecasting, Executive Management
Education
The University of Chicago - Booth School of Business 1999 — 2002
MBA, Strategy, Finance, Management, Graduated with Honors
University of California, Irvine 1989 — 1994
B.A., Philosophy
Cisco Systems December 2014 - Present
Rodan+Fields March 2014 - Present
Cisco Systems December 2012 - December 2014
Cisco September 2009 - December 2012
Cisco Systems June 2008 - September 2009
Cisco Systems October 2005 - June 2008
Avaya October 2003 - October 2005
Avaya March 2001 - October 2003
LuK Inc. August 1989 - March 2001
Skills
Sales Operations, Sales Process, Salesforce.com, Self-starter, Channel Relationship..., Marketing Strategy, Microsoft Excel, Operational Excellence, Strategic Planning, Channel Partners, Cisco Technologies, Unified Communications, Selling, Leadership, Cross-functional Team..., Management, Direct Sales, Integration, Solution Selling, Go-to-market Strategy, Enterprise Software, New Business Development, Managed Services, Sales Enablement, VoIP, Business Strategy, Telecommunications, Strategy, Sales, Channel, Data Center, Program Management, Sales Management, SaaS, Account Management, Professional Services
Education
The University of Akron 1986 — 1989
Accounting
Avaya March 2015 - Present
Premier Fitness Source February 2014 - March 2015
Lifetime Fitness May 2013 - February 2014
The Omni Club July 2011 - May 2013
GCS, Inc. September 2006 - August 2010
Skills
Invoicing, Accounts Receivable, Microsoft Excel, Personal Training, Fitness, Fitness Training, Strength Training, Exercise Physiology, Weight Training, Sports Nutrition, Nutrition, Cpr Certified
Education
The University of Georgia 2008 — 2012
Bachelor of Arts (B.A.), English; Bachelor of Arts (B.A.), Philosophy
Unify (formerly Siemens Enterprise Communications) June 2014 - Present
Unify June 2012 - June 2014
Avaya June 2010 - May 2012
Avaya October 2008 - May 2010
Nortel November 2005 - September 2008
Nortel May 1996 - October 2005
Skills
Telecommunications, Unified Communications, Go-to-market Strategy, Wireless, VoIP, Product Management, Channel, Managed Services, IP, Product Marketing, Cross-functional Team..., Pricing Strategy, Sales Engineering, Business Development, Channel and Distribution, Business Strategy, Pricing, Program Management, Professional Services, Price Optimization, Integration, Management, SaaS, Strategy, Enterprise Software, Cloud Computing, Solution Selling, Strategic Partnerships
Education
University of Chicago Graduate School of Business 2006 — 2006
Executive Training in Data Analytics and Pricing
Saint Mary’s College of California, Graduate School of Business 2000 — 2002
Master of Business Administration (M.B.A.), (Honors Graduate)
Quebec University 1992 — 1996
B.S. Electrical Engineering, (Academic Scholarship)
SKC 2003 - Present
Avaya 1989 - 2001
AT&T 1990 - 1995
Skills
Unified Communications, Selling, VoIP, Video Conferencing, Telecommunications, Sales, Avaya, Crestron, Telepresence, Management, B2B, WAN, Telephony, Budgets, SIP, Managed Services, Call Centers, Solution Selling, Wireless, Avaya Technologies
Education
The University of Kansas
Bachelor of Science (B.S.), Business and Marketing Research
University of Kansas
Bachelor of Science (BS), Business Administration & Marketing Research
Aruba Networks March 2015 - Present
Avaya October 2009 - March 2015
Avaya October 2008 - October 2009
Skills
Unified Communications, Solution Selling, Account Management, SIP, Sales Operations, Direct Sales, VoIP, Managed Services, Telephony, Telecommunications, Avaya, CRM, Salesforce.com, Cold Calling, Data Network, Professional Services, Collaboration, Wireless, Video, Video Conferencing, Networking, Call Centers, Channel Partners
Education
The University of Akron 2002 — 2006
Sales Managment
ABC Consultants February 2007 - Present
Avaya January 2007 - Present
DuPont January 2005 - Present
AmerisourceBergen January 2004 - January 2005
QA Imagine Inc January 2000 - March 2002
Skills
Project Management ..., Sales (Intermediate, 4..., Test Engineering..., Extreme Programming, Visual Basic
Education
SFU 2008 — 2010
Honor, Engineering
UBC 2000 — 2004
Master, Economics
University of Victoria 1996 — 2000
Master, Engineering
BlackBerry January 2014 - Present
Avaya July 2012 - December 2013
Sybase, an SAP Company January 2011 - July 2012
Sybase July 2007 - January 2011
Sybase 365 January 2007 - July 2007
iAnywhere Solutions, a Sybase subsidiary August 2005 - December 2006
Sybase June 2002 - August 2005
Sybase October 2000 - May 2002
KPMG Consulting 1999 - 2000
KPMG Consulting 1997 - 1999
Skills
Product Management, Go-to-market Strategy, Leadership, Integration, Management, Demand Generation, SaaS, Enterprise Software, Salesforce.com, Program Management, Product Marketing, Executive Management, Marketing Strategy, Business Intelligence, Thought Leadership, Marketing Automation, Analytics, Business Alliances, Strategy, Competitive Analysis, Sales Enablement, Business Development, Vendor Management, Lead Generation, Marketing, Cross-functional Team..., CRM, Multi-channel Marketing, Start-ups, Cloud Computing, Digital Marketing, Solution Selling, Professional Services, Partner Management, Strategic Partnerships, Analyst Relations, Channel Partners, Mobile Devices, B2B Marketing, Messaging, Strategic Alliances, Field Marketing, Product Launch, Integrated Marketing, Solutions Marketing, Positioning, Marketing Management, E-commerce, Consulting, Strategic Planning
Education
The University of Chicago 1992 — 1995
MA
The University of Chicago Booth School of Business 1992 — 1995
MBA
University of California, Santa Barbara 1986 — 1991
BA
Fullpower Technologies September 2013 - Present
Adventurous Mind September 2012 - September 2013
CyDesign Labs, Inc. April 2012 - June 2012
Gridata, Inc. January 2011 - December 2011
Avaya April 2010 - January 2011
Verisign April 2005 - December 2009
LightSurf October 1999 - April 2005
Watkins-Johnson July 1997 - September 1999
Aurum Software November 1996 - July 1997
Adventurous Mind September 1995 - October 1996
Skills
Java, C++, Servlets, XML, XSD, XSLT, Object Oriented Design, SQL, MySql, QT, Zigbee, HTTP, Eclipse, JSON, Embedded Systems, Software Development, MySQL, Mobile Devices, Unix, Perl, Linux, Subversion, Spring, Software Engineering, Databases, REST, Mobile Applications, Shell Scripting, Android, Scrum, Java Enterprise Edition, SOAP, UML, Software Design, OOP, Ant, Design Patterns, Oracle, C, Maven, Architecture, Cloud Computing, Testing, Embedded Software, Web Services, Agile Methodologies, Operating Systems, Debugging, Python, Objective-C
Education
The University of New Mexico 1969 — 1975
BS, Major: Physics Minors: Math, History
Ceragon Networks, Inc. May 2012 - Present
Narus Network Pvt Ltd 2007 - May 2012
Narus, Inc May 2007 - April 2012
The Boeing Co. 2010 - April 2011
Avaya November 1989 - May 2007
Skills
SaaS, Solution Selling, Cloud Computing, Enterprise Software, Telecommunications, VoIP, Product Management, Sales Management, Business Development, New Business Development, Wireless, Direct Sales, IP, Product Marketing, Security, Program Management, Leadership, Strategy, Selling, Channel Partners, International Sales
Education
The Ohio State University 1982 — 1986
The Ohio State University Fisher College of Business 1982 — 1986
Gigamon October 2015 - Present
Avaya June 2014 - October 2015
Microsoft April 2008 - February 2014
iHomefinder, Inc. January 2006 - March 2008
FP International April 2005 - January 2006
Eastman Chemical Company September 2003 - April 2005
Ashland October 2000 - May 2003
Procter & Gamble May 1998 - October 2000
Skills
Product Management, Product Development, Strategic Planning, Sales Management, Go-to-market Strategy, Marketing Strategy, Business Strategy, Sales Presentations, Product Marketing, Marketing Management, Performance Metrics, Direct Sales, IT Strategy, Unified Communications, Software Sales, Sales Process, Business Development, Strategy, Sales, CRM, Strategic Partnerships, Enterprise Software, Leadership, SaaS, Management, Cross-functional Team..., Account Management
Education
University of California, Berkeley 2005 — 2008
MBA, Entrepreneurship and Finance
The Ohio State University 1994 — 1998
BS, Chemical Engineering
Fairborn High School 1990 — 1994
Red Lion Controls December 2012 - Present
Time Warner Cable March 2012 - November 2012
Time Warner Cable June 2011 - March 2012
Avaya April 2000 - April 2009
Lucent Technologies October 1998 - April 2000
AT&T January 1995 - September 1997
AT&T September 1994 - January 1995
AT&T January 1989 - February 1994
AT&T April 1984 - January 1989
Skills
Outlook, Customer Service, Call Center, Customer Relations, Microsoft Office, Word, Budgeting, Excel, Telecommunications, Administration, Troubleshooting, Data Entry, Scheduling, Problem Solving, Windows, Operating Systems, IP, Billing, Customer Satisfaction, Project Management, Administrative..., Project Planning, Sales, Account Management, Telephone Skills, Telephony, Office Management, Accounts Receivable, Accounts Payable, Avaya, Purchasing, Technical Support, Payroll, Time Management, Microsoft Word, Call Centers, Training, Team Building, Ethernet, Team Leadership, Management, Networking, Unified Communications, System Administration, Software Documentation, VoIP, Microsoft Excel
Education
The Sage Colleges-Sage College of Albany 1979 — 1981
AAS, Fine and Studio Arts
Advanced Training & CertificationThe Sage College of Albany (Formerly JCA)
A.A.S, Fine Arts
Baxter Healthcare October 2011 - Present
Marietta Corporation July 2008 - October 2011
Avaya May 2007 - July 2008
KIK Custom Products 1997 - 2007
CCL Industries 1997 - 2006
Schering Plough 1982 - 1997
Skills
Quality System, CAPA, FDA, GMP, Continuous Improvement, Quality Auditing, Lean Manufacturing, Quality Management, Sop, Quality Assurance, Manufacturing, Root Cause Analysis, Validation, Regulatory Affairs, Value Stream Mapping, Pharmaceutical Industry, Cross-functional Team..., Medical Devices, Kaizen, 5S, Change Control, ISO 13485, Quality Control, 21 CFR Part 11, GLP, ISO, GxP, LIMS, Trackwise, FDA GMP, Cleaning Validation, Supplier Quality, Technology Transfer, Design of Experiments, Contract Manufacturing, DMAIC, R&D, Biopharmaceuticals, Process Simulation, Formulation, Analytical Chemistry, HPLC, Aseptic Processing, FMEA, Computer System..., SOP, TrackWise
Education
The University of Memphis 1978 — 1982
BS, Biology
Avaya, MarketSource September 2015 - Present
Avaya November 2013 - Present
Avaya December 2010 - December 2012
Avaya November 2010 - December 2012
Nortel 2000 - 2010
Nortel 2000 - 2010
Nortel 2000 - 2010
Skills
Unified Communications, Telecommunications, VoIP, Wireless, Managed Services, IP, Solution Selling, Channel, SIP, Telephony, Pre-sales, Mobile Devices, Call Center, Product Management, MPLS, Direct Sales, Ethernet, Data Center, Avaya, Integration, Call Centers, Network Design, Telco, Salesforce.com, Vendor Management, Selling, Product Marketing, Broadband, IVR, Business Development, Enterprise Software, Sales Engineering, Professional Services, Mobile Communications, Sales Process, Contact Centers, International Sales, Partner Management, Networking, SIP Trunking, Video Conferencing, Go-to-market Strategy, CRM, Channel Partners, GSM, Business Alliances, Strategic Partnerships, Sales, Sales Enablement, Management
Education
The University of Texas at Arlington 1993 — 1996
Bachelor of Business Administration (BBA), International Business
Mitel January 2013 - Present
Cisco Systems July 2010 - October 2012
XO Communications August 2009 - July 2010
Avaya 2003 - 2009
Skills
Channel, Managed Services, Unified Communications, VoIP, Solution Selling, Cloud Computing, Data Center, Direct Sales, Wireless, Telecommunications, Channel Partners, Strategy, Cisco Technologies, Sales Process, Management, Sales, Selling, SaaS, Leadership, IP, Competitive Analysis, Sales Operations, MPLS, Professional Services, Telephony, Go-to-market Strategy, Strategic Partnerships, Salesforce.com, Call Centers, Networking, Pre-sales, SIP, SIP Trunking, Customer Satisfaction, Virtualization, WAN, Ethernet, Enterprise Software, Video Conferencing, Telepresence, Mobile Devices, Account Management, Sales Management
Education
The Ohio State University 1979 — 1983
Bachelor of Science (BS), Business Administration and Management, General
The Ohio State University - The Max M. Fisher College of Business 1979 — 1983
Bachelor of Science (B.S.), Marketing
Vonage March 2013 - Present
Vonage December 2011 - February 2013
Vonage July 2009 - November 2011
Avaya March 2006 - December 2008
GlowPoint August 2004 - August 2005
VideoBureau, Inc. March 2002 - March 2003
Initia Inc October 2000 - March 2002
Madge Networks January 1997 - September 2000
ST-Microelectronics October 1993 - November 1996
University of Sheffield October 1986 - September 1993
Skills
VoIP, Product Management, Software Development, Video Conferencing, Product Development, Team Building, Telecommunications, Program Management, SIP, IP, Systems Engineering, Vendor Management, Integration, Cross-functional Team..., Product Marketing, Agile, Team Leadership, Business Strategy, Product Strategy, Project Management, Agile Methodologies, Start-ups, Business Process..., Management, PMP, Wireless, Marketing Communications, Email Marketing, Digital Marketing, Market Research, Integrated Marketing, Mobile Applications, Mobile Marketing, E-commerce, Mobile Devices, Cloud Computing, Competitive Analysis, Go-to-market Strategy, Leadership, SaaS, Embedded Systems, Unified Communications, Strategic Partnerships, Strategy, Project Portfolio..., H.323, CRM, User Experience, Enterprise Software, Mobile Technology
Education
University of Sheffield 1983 — 1986
BSc, Computer Science
Aphrodite Divine Confections January 2014 - Present
Aphrodite Divine Confections April 2010 - December 2013
Avaya December 2009 - March 2010
Nortel Networks March 2006 - December 2009
Nortel Networks December 2000 - March 2006
Nortel Networks December 1999 - November 2000
Nortel Networks May 1998 - December 1999
Zelin Ltd January 1995 - January 1996
Skills
Cross-functional Team..., Integration, Telecommunications, Change Management, Project Management, Business Development, Management, Six Sigma, Leadership Development, Strategic Partnerships, Leadership, Wireless, Product Management
Education
The University of Dallas 2005 — 2007
Masters; MBA, Business Administration
The University of Texas at Arlington 1996 — 1998
Master of Science, Telecommunications
University of Eng. & Technology, Lahore 1991 — 1995
Bachelor of Science, Electrical Engineering
NACR October 2001 - Present
NACR/ Avaya BP 2001 - Present
Avaya 1994 - 2001
Skills
Managed Services, Unified Communications, Avaya, VoIP, Cloud Computing, Telephony, Solution Selling, Contact Centers
Education
The Ohio State University
Marketing
Intel Security July 2011 - Present
Siemens Enterprise Communications (Unify) June 2010 - July 2011
Siemens Enterprise Communications, Inc. March 2005 - June 2010
Avaya May 1998 - March 2005
United States Air Force May 1990 - May 1998
Skills
Team Leadership, Management, CRM, Outsourcing, Service Delivery, Leadership, Project Management, Account Management, Professional Services, Customer Satisfaction, Product Development, Managed Services, Analysis, Telecommunications, Program Management, Unified Communications, VoIP, Solution Selling, Enterprise Software, Product Management, Call Centers, Integration, Vendor Management, Sales Operations, Wireless, Cloud Computing, Business Development, Direct Sales, Cross-functional Team..., Data Center, SaaS, Security, Go-to-market Strategy, Strategy, Strategic Partnerships, Pre-sales, Channel Partners, Business Alliances
Education
United States Air Force Academy 1986 — 1990
BS
University of Dallas 1999 — 2001
MBA
University of Oklahoma 1996 — 1998
Master of Education
ConvergeOne Collaboration July 2015 - Present
Converge-One - NACR October 2008 - Present
NACR January 2014 - June 2015
Avaya, Inc. (Pacific Northwest) March 2007 - October 2008
Avaya (UK) September 2005 - February 2007
Avaya (UK) October 2002 - October 2005
Avaya January 2000 - October 2002
Lucent Technologies January 1996 - January 2000
AT&T Business Communication Solutions February 1995 - January 1996
Skills
Unified Communications, Business Development, Program Management, Solution Selling, Telecommunications, Avaya, VoIP, Call Center, Contact Centers, Managed Services, Professional Services, Channel, IVR, Telephony, SaaS, Cloud Computing, Direct Sales, Account Management, Enterprise Software, SIP, Strategic Partnerships, Sales Operations, Integration, Management, Mobile Devices, CRM, Competitive Analysis, CTI, Sales, Service Delivery, Strategy, Pre-sales, Leadership, Team Leadership, Customer Satisfaction, ACD, Selling, SIP Trunking, IP, Channel Partners, Sales Process, Call Centers, Unified Messaging, Vendor Management, Go-to-market Strategy, Voice & Data Convergence, Video Conferencing, Hosted Services, Business Alliances, Avaya Technologies
Education
The University of North Dakota 1988 — 1992
BA, Journalism
The University of North Dakota 1988 — 1992
Bachelor of Arts (B.A.), Journalism
Avaya December 2009 - August 2013
Nortel Networks 2008 - 2009
Nortel Networks 2005 - 2008
Nortel 2003 - 2005
Signatus Technologies 2001 - 2003
Nortel Networks 2001 - 2001
Nortel Networks 2000 - 2001
Nortel Networks 1999 - 2001
Nortel Networks 1998 - 1999
Bell Northern Research 1996 - 1999
Skills
Software Development, VoIP, System Design, SS7, Security, SIP, IP, Wireless, Telecommunications, TCP/IP, Embedded Systems, Software Design, H.323, Agile Methodologies, Integration, Test Automation, System Architecture, Enterprise Software, ClearCase, Unix, Java, Quality Assurance, Embedded Software, Linux, Software Engineering, Performance Testing and..., Performance Testing..., Test Automation Tools, Software & System..., Signalling, IPSec, Ixia IxLoad, Voice Quality, IP Networks, Sikuli, Avaya CS1000, Performance Measurement, C, Python, QA, SNMP, Object Oriented Design, Device Drivers, Shell Scripting, UDP, Distributed Systems, 3GPP, Architectures, QoS, ATM networks
Education
The University of British Columbia 1977 — 1982
BaSC, Electrical Engineering
Avaya October 2014 - Present
Avaya June 2011 - September 2014
Avaya October 2008 - May 2011
Avaya June 2006 - September 2008
Mitsubishi Heavy Industries April 1995 - June 2004
Skills
Forecasting, Financial Modeling, Financial Analysis, P&L, Business Analytics, Business Planning, Financial Reporting, Budgeting, Profitability Analysis, Expense Management, Corporate Finance, Financial Planning, Essbase, Revenue Forecasting, NPV, Strategic Financial..., Financial Forecasting, Executive Management, Pricing, Income Statement, Budgets, Management, Sales Operations, CO-PA, Process Improvement, Finance
Education
Dartmouth College - The Tuck School of Business at Dartmouth 2004 — 2006
MBA
The University of Tokyo 1990 — 1995
Bachelor of Economics
Avaya October 2010 - Present
Nortel - Enterprise & SMB Multimedia Communication Systems October 2000 - Present
Education
The University of Texas at Arlington
Bsc.
Avaya August 2010 - Present
Seagate Technology & i365, A Seagate Company July 2006 - April 2010
StorageTek June 2001 - June 2006
Virtela Communications June 2000 - June 2001
Mead Johnson January 1998 - June 2000
Whirlpool Corporation June 1987 - April 1996
Evansville Courier & Press 1984 - 1987
Skills
Personnel Management, Human Resources, Hiring, Succession Planning, Talent Management, Onboarding, Workforce Planning, Talent Acquisition, Performance Management, Employee Relations, Recruiting, Sourcing, Employee Engagement, Leadership, Organizational..., Strategy, Change Management, Applicant Tracking..., Organizational Design, Organizational Structure, Labor Relations, HR Consulting, Internet Recruiting, Negotiation, Organizational..., HR Policies, College Recruiting, Executive Pay, SPHR, Technical Recruiting, Leadership Development
Education
The University of Findlay 1993 — 1995
MBA, Marketing
University of Southern Indiana 1979 — 1983
BSc, Management
Avaya November 2008 - March 2009
Avaya April 2006 - November 2008
Avaya December 2002 - April 2006
Hexal AG. Hungary August 2001 - September 2002
Schering-Plough 1998 - 2000
Education
Budapest Business School 1997 — 2001
Bachelor’s Degree, International Business
The Open University
Bachelor’s Degree, BSc Honours Psychology
Gatehouse Properties April 2008 - Present
Gatehouse Properties 2006 - 2013
Avaya 1998 - 2001
Lucent Technologies (Bell Labs) 1995 - 2001
AT&T 1983 - 1986
Skills
VoIP
Education
The University of South Dakota 1974 — 1978
Business/Managerial Economics
ShoreTel 2010 - Present
NEC America 2003 - 2009
Avaya 1996 - 2003
NEC America 1991 - 1996
Skills
Product Management, Unified Communications, Pre-sales, Telecommunications, Cross-functional Team..., Professional Services, VoIP, IVR, Telephony, Contact Centers, Integration, Management, Project Management, Program Management, PMP, Vendor Management, Team Leadership, Customer Service, CTI, Product Marketing, Product Development, Sales Engineering, Enterprise Software, Software Development, Call Centers, Product Lifecycle..., System Deployment, Product Life Cycle..., Service Management, Requirements Analysis, ITIL, Business Analysis, Process Engineering, Deployment, Process Improvement, Change Management, Planning, Product Launch, Strategic Planning, Project Planning, Customer Relations, Call Center, Contract Negotiation, CCNA Voice, PBX, Cisco Certified, Cisco Routers, Cisco IOS, ShoreTel IPBX/Unified..., ShoreTel Contact Center
Education
University of Oklahoma 1986 — 1991
Bachelor of Science, Computer Science, College of Engineering
The University of Dallas 1995 — 1998
Masters of Business Administration, Technology Management
Franklin University November 2013 - Present
Franklin University July 2009 - November 2013
Avaya July 2006 - December 2008
Internet Engineer at Verizon Business (formerly MCI, WorldCom, UUNET, Compuserve) 1995 - 2003
UUNet/MCI Worldcom 1995 - 2003
CompuServe Network Services 1995 - 2000
Skills
VPN, Linux, Network Security, Troubleshooting, Disaster Recovery, VMware, Cisco Technologies, Telecommunications, VoIP, Unix, Data Center, Networking, Team Leadership, Leadership, Perl, Security, IT Management, Firewalls, Virtualization, Network Administration
Education
The Ohio State University 1989 — 1994
Avaya January 2015 - Present
Avaya March 2001 - December 2014
Lucent Technologies September 1999 - March 2001
Kinship Village/Boy's Village March 1997 - September 1999
Public Children's Services Association of Ohio May 1995 - March 1997
Skills
Performance Management, Program Management, Process Improvement, Employee Relations, Vendor Management, Human Resources, Change Management, Management, Leadership, Talent Management, Strategy, Training, Telecommunications, Nonprofits, Organizational..., Business Strategy
Education
The Ohio State University 1994 — 1996
MSW, Social Work Administration
West Virginia Wesleyan College 1988 — 1991
Bachelor of Arts (BA), International Relations, Sociology, Gov
ADTRAN January 2012 - Present
Knology March 2010 - January 2012
AKS Voice Solutions, LLC April 2009 - March 2010
Avaya November 2002 - March 2009
3Com 1996 - 2002
Provident Life 1981 - 1995
Skills
Network Design, VoIP, Pre-sales, Ethernet, Channel Partners, Channel, Sales Process, Telephony, Avaya, Sales, Unified Communications, Integration, Managed Services, Telecommunications, Wireless
Education
The University of Tennessee at Chattanooga 1990 — 1994
BS, Business Management
Chattanooga State 1979 — 1981
AS, Accounting
BPS, Inc 2011 - Present
PwC Consulting September 2008 - January 2012
Bluto.net June 1999 - August 2011
Capgemini October 2005 - April 2008
DeKemper & Associates LLC July 1997 - October 2005
Avaya 1996 - 2001
Avaya 1996 - 2001
PricewaterhouseCoopers May 1992 - July 1997
Quaker Oats June 1990 - June 1992
Skills
Business Analysis, Business Development, Business Intelligence, Business Process, Business Process..., Business Transformation, CRM, Change Management, ERP, IT Strategy, Human Resources, Contract Negotiation, Integration, Leadership, Management, Management Consulting, Master Data Management, Outsourcing, PMO, Pre-sales, Product Development, Professional Services, Program Management, Requirements Analysis, SAP, SAP Implementation, SD, Software Project..., Start-ups, Strategy, Vendor Management
Education
The Ohio State University Fisher College of Business 1986 — 1990
BSBA, Business Administration
TANDBERG Enterprise Account managerAlexander Open SystemsAugust 2004 - June 2007
Avaya July 2000 - July 2004
The Triple-I Corp 1994 - 2000
Education
The University of Kansas 1979 — 1983
Avaya April 2015 - Present
Avaya July 2013 - March 2015
Avaya January 2013 - April 2013
Avaya August 2011 - January 2013
Avaya March 2011 - August 2011
AT&T Mobility September 2008 - February 2011
Skills
Salesforce.com, Siebel, Concur, SAP, Avaya Aura, Avaya Communication..., Avaya IP Telephony, Wireless Security, Enterprise Mobility, Wireless Mobility, Mobility Strategy, IT Strategy, Microsoft Office, Windows Mobile, Apple, Mac OS X, Wireless Applications, Account Management, OS X, Sales Process, Technical Product Sales, Wireless, Telecommunications, Solution Selling, Sales Operations, Mobile Devices, Management, Managed Services, Channel Partners
Education
University of Kansas 2003 — 2008
Economics, Finance, General
Plano Senior High Scool
Shearwater Pottery September 2010 - Present
Avaya December 2009 - June 2010
Nortel Networks November 2007 - December 2009
Nortel April 1986 - November 2007
Skills
Unified Communications, Telephony, SIP, VoIP, Frame Relay, IP, Wireless, Telecommunications, DWDM, Ethernet, MPLS, Unified Messaging, Network Engineering, Network Architecture, Computer Network...
Education
University of Southern Mississippi 1981 — 1985
Bachelor of Science
Acano September 2014 - Present
Polycom May 2013 - August 2014
Cisco Systems April 2010 - May 2013
TANDBERG July 2007 - April 2010
Alexander Open Systems 2004 - 2007
Avaya July 2000 - July 2004
The Triple-I Corporation April 1994 - July 2000
Skills
Channel Partners, Channel, Telepresence, Cloud Computing, VoIP, Managed Services, Solution Selling, Cisco Technologies, Video Conferencing, Unified Communications, Telecommunications, SIP, Go-to-market Strategy, Professional Services, SaaS, Collaboration Solutions, WAN, Data Center, Direct Sales, Sales, Sales Operations, Selling, Sales Process, MPLS
Education
University of Kansas 1979 — 1983
The University of Kansas
ClayRabbit Media LLC January 2003 - Present
Buzzirk Mobile 2009 - 2009
Avaya Inc 1997 - 2001
Avaya 1997 - 2001
Skills
VoIP, Unified Communications, Telecommunications, Avaya, SIP, Telephony, Call Center, IP, IVR, Managed Services, ACD, Contact Centers, Wireless, MPLS, SIP Trunking
Education
The University of New Mexico 1994 — 1997
The University of New Mexico 1994 — 1997
RGP 2014 - Present
Avaya 2008 - 2013
Avaya 2005 - 2008
Avaya 2003 - 2005
Deloitte 1990 - 1993
Deloitte 1990 - 1993
Skills
Budgets, Sarbanes-Oxley Act, Finance, Financial Reporting, Forecasting, Variance Analysis, Financial Analysis, Strategic Financial..., Accounting, Cross-functional Team..., Financial Modeling, Cost Accounting, Revenue Recognition, Telecommunications, Essbase, Management, US GAAP, Leadership, P&L, Capital Budgeting, Process Improvement
Education
The University of Memphis
Masters, Accounting
The University of Memphis
Bachelors, Business Administration
RGP 2014 - Present
Rollins, Inc. 2013 - 2014
Rollins, Inc. October 2012 - June 2013
The Coca-Cola Company July 2011 - September 2012
The Coca-Cola Company October 2002 - June 2011
Avaya June 2000 - July 2002
Lucent Technologies 1998 - 2000
AT&T 1994 - 1996
Anixter 1992 - 1994
Skills
Forecasting, Financial Reporting, Strategy, Analysis, Management, Cross-functional Team..., Variance Analysis, Business Process..., Accounts Receivable, Market Research, Process Improvement, Account Management, Budgets, Customer Service, Finance, Financial Analysis, Negotiation, Internal Controls
Education
University of Georgia - Terry College of Business 1989 — 1992
MBA
The University of Georgia 1987 — 1991
IBM May 2013 - Present
Avaya July 2011 - April 2013
Avaya April 2010 - June 2011
McGuire Consulting Group, Inc April 2008 - April 2010
McGuire Consulting Group April 2008 - April 2010
IBM 1989 - 2008
Skills
Procurement, Process Improvement, Supply Chain Management, Cross-functional Team..., Leadership, Telecommunications, Strategy, Engineering, Six Sigma, Strategic Sourcing, Outsourcing, Change Management, Business Process..., Team Leadership, Business Process, Supply Chain, Management Consulting, Inventory Management, Vendor Management, Management, Contract Negotiation, Production Planning, Program Management, Global Sourcing, Team Building, Business Transformation, Proposal Writing, Supply Management, Leadership Development, Consulting, Project Planning, Business Development, Operations Management, Enterprise Software, Product Management, Business Strategy, ERP, Process Engineering
Education
The Ohio State University 1984 — 1989
BS
Carousel Industries October 2013 - Present
Avaya May 1995 - September 2013
Jefferson Pilot Data Services June 1990 - May 1995
Skills
VoIP, Telecommunications, Call Centers, Avaya, Unified Communications, Managed Services, Telephony, Program Management, Wireless, Project Management, Professional Services, Vendor Management, Process Improvement, SIP, Contact Centers, IP, Enterprise Software, Business Development, Service Delivery, PMP, Cisco Technologies, ACD, WAN, Call Center, Cometics Industry, Networking, Strategy, Software Documentation, Management, Data Center, Integration, Pre-sales, Solution Selling, MPLS, Leadership, Switches, T1, Broadcast Industry, Broadcast, IVR, Testing, CTI, Cloud Computing, System Deployment, Ethernet, TDM, TCP/IP, LAN-WAN, Avaya Technologies
Education
The University of Memphis
BBA, Business - Marketing & Management
AGL Resources July 2011 - Present
Endeavor Telecom February 2011 - July 2011
AT&T August 2009 - February 2011
Avaya February 2008 - May 2009
Avaya Global Services 2008 - 2009
AT&T Southeast January 2007 - February 2008
BellSouth Business November 2000 - January 2007
BellSouth Communication Systems July 1999 - November 2000
Education
The University of Georgia 1979 — 1984
BSAE, Engineering
Avaya January 2014 - Present
Cisco Systems July 1997 - October 2013
DSP Group April 1994 - July 1997
Octel Communications February 1990 - April 1994
Ferranti July 1981 - January 1990
Skills
Cisco Call Manager, Cisco Technologies, Digital Signal..., Voice Mail, Telephony, Routers, Ethernet, Routing
Education
University of Manchester 1978 — 1981
BSc, Physics
MobileIron June 2013 - December 2013
Sycamore Networks June 2012 - November 2012
The University of Texas at Arlington April 2011 - May 2012
Avaya January 2010 - January 2011
Nortel Networks August 2008 - December 2009
ProcSys-Processor Systems September 2007 - August 2008
NeST August 2004 - August 2007
Skills
Device Drivers, Network Processors, Embedded Systems, Python, C++, Java, 3GPP, 802.11, VxWorks, RTLinux, eCos, Shell Scripting, Omnipeek, IXIA, Smartbit, PowerQUICC, MIPS, Cavium Octeon, ClearCase, ClearQuest, Mantis, RPC, Codewarrior, BDI2000, Router Configuration, Web Technologies, Gcov, Valgrind, L2/L3 protocols, C, Android Development, 802.11i, Bootloader, uboot, Yii, Agile Methodologies, Scrum, NFS, TFTP, NAT, VLAN, Dhcpd, Linux Kernel, SNMP, Data Plane, CLI, Embedded Linux, SPI, I2C, OpenGL
Education
The University of Texas at Arlington 2011 — 2013
Computer Engineering, Networks and Computer Architecture, GPA: 3.9
Mahatma Gandhi University College of Engineering, Thodupuzha, India 2000 — 2004
B.Tech, Computer Science & Engineering
Kendriya Vidyalaya Kanjikode
Karyn Mashima Consulting, LLC February 2009 - Present
Henry Schein May 2008 - May 2014
Avaya October 2000 - February 2009
Lucent Technologies/AT&T September 1994 - October 2000
Proteon June 1993 - August 1994
Network Equipment Technologies December 1990 - March 1992
Network Equipment Technology 1990 - 1992
Hewlett-Packard November 1984 - November 1990
Xerox June 1981 - October 1984
Skills
Go-to-market Strategy, Strategic Partnerships, Solution Selling, Product Management, Strategy, SaaS, Channel, International Sales, Leadership, Professional Services, Business Development, Sales Operations, Start-ups, Cross-functional Team..., Management Consulting, Product Marketing, Managed Services, Telecommunications, VoIP, Mergers & Acquisitions, Enterprise Software, Executive Management, Competitive Analysis, Channel Partners, Cloud Computing, Marketing, CRM, Direct Sales, Selling, P&L Management, Outsourcing, Salesforce.com, Sales Process, Business Strategy, Product Launch, Sales Enablement, Partner Management, New Business Development, Business Alliances, Mobile Devices, Sales Management, Business Planning, Lead Generation
Education
University of Pennsylvania - The Wharton School 2010 — 2010
Corporate Governance
The University of New Mexico - Robert O. Anderson School of Management 1978 — 1981
MBA, Finance
Carousel Industries November 2013 - Present
DJJ Technologies February 2011 - November 2013
Avaya June 1995 - May 2005
Skills
ACIS - Certification, Avaya, Telephony, Unified Communications, SIP, VoIP, Call Center, Telecommunications, Managed Services, Call Centers, IP, IVR, T1, Wireless, MPLS, Video Conferencing, Contact Centers, WAN, LAN-WAN, Switches, Voice & Data Convergence, Sales Engineering, CTI, Avaya Technologies
Education
The Ohio State University 1987 — 1991
BSBA, Production Operations
Cisco Systems February 2012 - Present
Avaya December 2009 - 2011
Nortel 2007 - 2009
Nortel Networks 2003 - 2007
Nortel Networks 2000 - 2003
Nortel Networks 1996 - 2000
Skills
Cross-functional Team..., Go-to-market Strategy, Business Transformation, Cloud Computing, Public & Private Cloud, Hybrid Cloud, Product Commercial..., Project Management, Portfolio Management, Business Analysis, Segmentation, Systems Integration..., Customer Experience, Vendor Management, Microsoft Office, Enterprise, Wireless, Service Providers
Education
The University of Texas at Dallas - School of Management 2005 — 2008
MBA, Marketing and Finance
The University of Texas at Arlington 1995 — 1996
M.S. in Computer Science
NACR February 2009 - Present
Avaya January 2004 - April 2007
Expanets January 2000 - January 2004
Lucent Technologies March 1995 - January 2000
Skills
Healthcare Information..., New Business Development, Enterprise Software, Avaya, Integration, Sales Operations, Networking, Wireless, Sales, Avaya Technologies, Managed Services, SYSTEMS EXPERIENCE, VoIP, Cisco Technologies, Call Centers, Extreme Networks, Microsoft CRM, Project Management, Dell PowerEdge Servers, Carrier Services, Microsoft Office, MIS
Education
The University of New Mexico 1987 — 1991
Communcations/Marketing
British Telecom Global Solution June 2009 - Present
Studiotech Hungary Kft September 2007 - May 2009
E-Care Solutions Kft. July 2004 - January 2007
Avaya March 2000 - January 2003
Lucent Technologies August 1998 - March 2000
Telenor Hungary Plc November 1994 - August 1998
Skills
Management, Supply Chain, Telecommunications, Managed Services, IT Management, Process Improvement, Key Account Management, Service Delivery, Service Management, Unified Communications, Strategy, ERP, Outsourcing, Leadership, Call Centers, Training, Pre-sales, IT Service Management, Sla, ITIL, IT Strategy, Integration, Change Management, Project Management, Team Management
Education
The Open University 2006 — 2009
Master, MBA
Műszaki Informatikai Főiskola 1994 — 1999
Bachelor, Informatics
Avaya October 2013 - Present
JMA-IT September 2012 - October 2013
SKC Communications October 2000 - September 2012
Skills
Unified Communications, Virtualization, Professional Services, CRM, Storage, Direct Sales, Salesforce.com, Sales, Sales Management
Education
University of Kansas 1982 — 1987
BGS, Personnel Administration
Avaya October 2004 - December 2012
Expanets January 2003 - February 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, Project Planning, VoIP, Call Centers, Unified Communications, Management, Program Management
Education
University of Denver 1984 — 1986
Master's degree, Data Processing / Computer Information Systems
University of Kansas 1968 — 1979
Bachelor of Science (B.S.), Mechanical Engineering
University of Kansas 1968 — 1979
Bachelor of Science (B.S.), Business Administration
Teachers Insurance and Annuities Association (TIAA) 2003 - Present
Sanford C Bernstein Fund 2007 - Present
Avaya 2000 - 2006
Lucent Technologies Inc 1996 - 2000
Skills
Telecommunications, Start-ups, Leadership, Mobile Devices, Solution Selling, Integration, Program Management, Management, Cross-functional Team...
Education
Tuck School of Business at Dartmouth
Master of Business Administration (M.B.A.)
Worcester Polytechnic Institute 1967 — 1971
BS, Mechanical Engineering
Urgent Family Business January 2013 - March 2014
Heritage Custom Cabinets May 2012 - December 2012
Wakelight Technologies April 2011 - November 2011
Unified Teledata July 2010 - April 2011
XETA Technologies, Inc January 2007 - June 2010
State Street Spirits January 2002 - August 2006
Avaya January 1998 - July 2001
Skills
Sales Management, Team Building, Sales, Customer Satisfaction, Selling, Direct Sales, Wine & Spirits Industry, New Business Generation, Channel Management, Contract Negotiation, Exceeding Quotas, P&L Management, Consultative Selling, Mentoring, Solution Selling, Marketing, New Business Development, Coaching, Negotiation, Customer Service, Sales Process, Pricing, Channel Partners, Account Management
Education
The University of Texas at Arlington
BBA, Management
Oracle August 2009 - Present
Avaya August 2003 - September 2009
Unisys 1990 - 1995
Skills
Solution Selling, SaaS, Cloud Computing, Unified Communications, Professional Services, Managed Services, Channel, VoIP, Direct Sales, Data Center, Salesforce.com, Telecommunications, Enterprise Architecture, Virtualization, Go-to-market Strategy, Pre-sales, Business Intelligence, Account Management, Storage, Call Center, Disaster Recovery, Sales Process, Program Management, Selling, Integration, Channel Partners
Education
The Ohio State University 1977 — 1979
MS, Computer Science
Avaya December 2012 - Present
Avaya-Canada July 2011 - November 2012
Avaya June 2009 - June 2011
Infospantech Inc. February 2007 - May 2009
CMC Ltd January 2005 - October 2005
Education
The University of Memphis 2003 — 2004
MS, Electrical & Computer Engineering
University of Madras 1998 — 2002
BE, Electrical Engineering
Avaya August 1979 - Present
Skills
SIP, H.323, RTP, VoIP
Education
University of Kansas
Master's degree, Computer Science
Millennium Circuits Inc. January 2012 - Present
Avaya June 2009 - January 2012
Millennium Circuits Inc. 2012 - 2012
Education
The University of Texas at Arlington 1983 — 1988
Bachelor of Science (BS), Electrical and Electronics Engineering
University of Miami - School of Business 1980 — 1983
Rambus April 2015 - Present
Tradestation May 2013 - April 2015
Rambus 2015 - 2015
NCR Corporation August 2012 - May 2013
Avaya February 2011 - August 2012
Electrical Distribution Design 2008 - 2011
Skills
SIP, VoIP, Telecommunications, Unified Communications, IP, H.323, Avaya, Telephony, Wireless, Media Gateways, MPLS, RTP, C#, .NET, C++, Windows software..., Linux, TCP/IP, Ethernet, RPC, Multithreading, Sockets, Object Oriented Design, MapReduce, Distributed Systems, Debugging, Testing, Software Development, C, Security, MFC, Software Engineering, Software Design, System Architecture, STL, REST, Agile Methodologies, SQL, XML, Java, Visual Studio, Microsoft SQL Server
Education
The University of Texas at Arlington 2008 — 2011
Bachelor of Science, Computer Engineering, 3.9 (Summa Cum Laude)
Hope Church 2010 - Present
Avaya 2008 - 2010
AT&T 1984 - 2007
Skills
Customer Service, Account Management, Telecommunications, Database Administration, Accounts Payable, Accounts Receivable, Contract Negotiation, Strategic Selling, Avaya, AT&T Business Direct, Call Center, VoIP, Marketing Communications, Event Planning, Managed Services, SIP, Microsoft Office, Budget Process, Call Centers, Team Leadership, Leadership, Unified Communications, Project Management, Direct Sales, Management
Education
The University of Memphis
Laketec Communications, Inc May 2014 - Present
Avaya January 2009 - May 2014
Nortel Networks June 2000 - January 2009
Unisys October 1995 - May 2000
Education
The University of Akron 1971 — 1975
Bachelor’s Degree, Accounting and Finance