Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Avaya January 2015 - Present
Rosetta July 2014 - December 2014
Savoir Faire Travel 2012 - December 2014
Ericsson May 2010 - February 2012
APA, BCA, USPPA 1996 - 2012
Cisco Systems January 1996 - April 2010
Interim Healthcare of Silicon Valley 2002 - 2005
Schlumberger January 1995 - January 1996
Motorola January 1993 - January 1995
Skills
Coaching, Cross-functional..., Software Configuration..., Customer Support, Cycle Time Reduction, Data Analytics, eCommerce Design, Executive Dashboards, Performance Metrics, Process Automation, Process Improvement, Product Development, Software Project..., Software Quality..., Release Management, Research and Development, Software Development..., Software Quality, Cross-functional Team..., Multi-Cultural Team..., Technology Solutions, Software Development..., Management, E-commerce, Cisco Technologies, Integration, Professional Services, Strategy, Program Management, Software Development, Go-to-market Strategy, Dashboarding, Leadership, Telecommunications, Testing, Product Management, Operating Systems
Education
Massachusetts Institute of Technology - Sloan School of Management 2002 — 2003
Masters of Business Administration, Business Administration & Leadership
Carnegie Mellon University
Certificate of Software Engineering, Software Engineering Institute
Creighton University
Bacherlors of Science, Medicine
Florida Atlantic University
Masters of Science, Computer Science
Florida Atlantic University
Bachelors of Science, Computer Science
ARB Entertainment 2012 - Present
Grameen Solutions 2012 - 2013
Grameenphone Ltd A Telenor operating company 2007 - 2012
TELUS June 2004 - December 2006
TELUS April 2003 - May 2004
Micro Cell Solution August 2001 - June 2003
Avaya 2003 - 2003
Skills
Strategy, CRM, Enterprise Software, Pre-sales, Management, Training, Outsourcing, Cloud Computing, Program Management, Channel Partners, Leadership, Partner Management, Sales, Telecommunications, Team Leadership, Team Management, Product Management, Channel, Integrated Marketing, Service Delivery, Segmentation, Sales Presentations, ICT, IT Operations, IT Solutions, Program
Education
Centennial College 2001 — 2004
Telecommunications and Computer Systems Networking
Dhaka University 1996 — 1997
Master's Degree, Marketing (Recognized by University of Toronto)
Dhaka University 1993 — 1996
Bachelor's Degree, Marketing (Recognized by University of Toronto)
Mitel January 2014 - Present
Innovatia October 2011 - December 2013
Avaya December 2009 - October 2011
Nortel October 2004 - December 2009
Global Knowledge Training 2004 - 2005
Nortel August 1995 - April 2000
Prism Systems February 1994 - April 1995
Canadian Hospital Association August 1993 - February 1994
Nightingale Research Foundation September 1990 - July 1993
Skills
Publications, Writing, PowerPoint, Analysis, Research, Content Management, Technical Training, Technical Writing, Technical Documentation, Microsoft Word, Microsoft Excel, Training, Instructional Design, Software Documentation, FrameMaker, Content Development, Single Sourcing, Technical Communication, Adobe Acrobat, SnagIt, Manuals, Peer Mentoring, Mentoring, Project Planning, DITA XML, Teamwork, Team Leadership, E-Learning, Storyboarding, Word, Excel, Training & Development, Technical Analysis, Training Skills, DITA, Captivate, Cross-functional Team..., Instructor-led Training, Knowledge Management, Program Management, Needs Analysis, Camtasia, Blended Learning, Learning Management..., Learning Management, Hands-on Training, Structured Authoring, Arbortext, Training Delivery, ADDIE
Education
Carleton University 1987 — 1990
BA
Avaya January 2014 - Present
NJ Environmental Infrastructure Trust May 2013 - January 2014
Johnson & Johnson June 2011 - September 2012
Dolce & Gabbana January 2011 - May 2011
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Access, Data Analysis, Microsoft Word, Outlook, SAP, Financial Analysis, Employee Relations, Analysis, Leadership, Budgets, Process Improvement
Education
Lenape High School 2005 — 2009
H.S. Diploma
Lenape High School
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2013
BS, Finance & Statistics, 3.9
Cass Business School 2012 — 2012
Finance, General
Avaya December 2014 - February 2015
Bayer HealthCare January 2014 - July 2014
CBRE / Cisco March 2013 - August 2013
Visa, Inc. October 2011 - November 2012
Kaiser Permanente November 2010 - August 2011
Copart January 2010 - October 2010
EVault A Seagate Company March 2008 - February 2009
Charles Schwab November 2006 - March 2008
AIG October 2005 - October 2006
Kraft, Baxter, Bank of NY Mellon, HSBC Group, Burger King, AutoNation, Braun Consulting, Knightsbrid September 1999 - September 2005
Skills
PeopleSoft, Consolidation, Hyperion, Cognos, Financial Modeling, Financial Analysis, Forecasting, Accounting, Variance Analysis, Budgeting, Financial Reporting, Excel, Process Improvement, Access, Outlook, Risk Management, Analysis, Compliance, Strategic Planning, Data Analysis, SAP, PowerPoint, Capital Budgeting, JD Edwards, Essbase, GAAP, Financial Planning, General Ledger, Cash Flow, Valuation, Reconciliation, Financial Accounting, Corporate Finance, Pivot Tables, Financial Management, Accruals, Banking, Planning, Word, Cost Analysis, Business Objects, P&L, Hyperion Planning, Problem Solving, Account Reconciliation, Risk Analysis, Strategic Financial...
Education
Carnegie Mellon University 1999 — 1999
MSEC, E-Commerce
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1998 — 1999
MBA, Finance
University of Pittsburgh 1994 — 1997
BS, Biology - Pre-Medical Careers
Kentuckiana Medical Center December 2013 - Present
Williams Consulting 2004 - Present
SureGene 2009 - 2013
Bell Labs Lucent Technologies 1991 - 2007
Avaya 2003 - 2004
OCI Technologies 2002 - 2003
Skills
Project Management, SDLC, Consulting, Program Management, Telecommunications, Integration, Information Technology, PMP, Vendor Management, Business Analysis, IT Management, Business Intelligence, Disaster Recovery, ITIL, Cross-functional Team..., Visio, Technical Writing, Process Improvement, Management Consulting, SharePoint, SQL, Databases, Management, Leadership, Professional Services, Strategy, Oracle, Microsoft SQL Server, Requirements Gathering, IT Strategy, Enterprise Software, Networking, Enterprise Architecture, SAP, Business Process
Education
Capella University 2009 — 2013
Doctor of Philosophy (PhD), Information Technology
Capella University 2006 — 2008
MBA, Project Management
Kentucky State University 1984 — 1988
BA, Psychology
Intel Corporation December 2014 - Present
Intel Corporation April 2012 - November 2014
Intel Corporation March 2006 - March 2012
Avaya September 2000 - February 2006
Dovenmuehle Mortgage, Inc. June 1998 - August 2000
Mellon Mortgage Company May 1994 - May 1998
Empire of America Realty Credit Corp. (Key Bank Acquisition) September 1989 - April 1994
Skills
Program Management, Cross-functional Team..., Solution Selling, Strategy, CRM, Business Development, Leadership, Management, Go-to-market Strategy, Channel, Marketing Strategy, Integrated Marketing, Marketing Management, Marketing, Channel Partners, Sales, Multi-channel Marketing, Project Management, Strategic Partnerships, Change Management, Call Centers, New Business Development, Telecommunications, Direct Sales, Partner Management, Sales Management, Lead Generation, Team Leadership, Digital Marketing, Team Management, SaaS, Salesforce.com, Entrepreneurship, Product Management, Product Marketing, Competitive Analysis, Training, Business Alliances, Strategic Marketing...
Education
Canisius College 1986 — 1989
Bachelor's Degree, Economics
Firespotter Labs October 2013 - Present
Adaptive Path June 2013 - August 2013
IBM May 2012 - August 2012
Avaya June 2011 - January 2012
Skills
Solidworks, SketchUp, Rhino, Illustrator, Photoshop, InDesign, Flash Catalyst, Usability Testing, Product Design, Rapid Prototyping, Interaction Design, Adobe Creative Suite, User Experience, User Interface Design, User Research, Futures Studies, Trend Forecasting, HTML/CSS, Industrial Design, Design Strategy, Design Thinking, Visual Design, Service Design, Mobile Applications
Education
Carleton University 2008 — 2013
B.I.D., Industrial Design
Ontario College of Art and Design 2010 — 2010
Summer Studies, Material Art and Design - Fibres
Expedient Data Centers February 2015 - Present
Siemens Industry USA June 2014 - August 2014
Dolcera May 2013 - July 2013
KPIT Cummins Infosystems Limited August 2012 - October 2012
Alcatel-Lucent August 2010 - April 2012
Robert Bosch Engineering and Business Solutions Ltd. 2008 - 2010
Avaya 2003 - 2004
Skills
Business Analytics, Data Mining, Market Research, Data Analysis, Requirements Analysis, C, Pre-sales, Embedded Systems, Requirements Gathering, Agile Methodologies, Telecommunications, Wireless, ClearCase, Text Mining, Unix, Device Drivers, Digital Signal..., Product Development, Predictive Modeling, Technology..., Business Analysis, Product Management, Software Development, Elevator Pitch
Education
Carnegie Mellon University 2014 — 2014
Master's degree, Engineering and Technology Management, A
Great Lakes Institute of Management 2012 — 2013
MBA, IT and Operations
M.S.RAMAIAH Institute of technology 2004 — 2008
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering
Brandywine Senior Living November 2014 - Present
DecisionOne January 2012 - September 2013
Carousel Industries December 2008 - December 2011
Avaya March 2005 - December 2008
AT&T August 1989 - October 2004
Skills
IT Service Management, Business Services, Telecommunications, Telephony, Account Management, Convergence, Managed Services, Contract Negotiations, Preventive Maintenance, Customer Satisfaction, Sales Management, Avaya, Strategic Planning, International Sales, Data Center, Contract Negotiation, Voice & Data Convergence, Unified Communications, VoIP, Strategy, Selling, Sales, Management, Networking, Professional Services, Technical Support, Solution Selling, CRM, Cloud Computing, SaaS, Cisco Technologies, Salesforce.com, Direct Sales, Enterprise Software, Channel Partners, Call Centers, Wireless, System Deployment, Sales Process, Avaya Technologies
Education
Centenary College
Education
Enabling Managed Services, LLC November 2014 - Present
Avaya October 2012 - May 2014
Avaya August 2010 - October 2012
Avaya June 2009 - August 2010
Avaya June 2006 - June 2009
Avaya 2003 - 2006
Lucent 2001 - 2003
Lucent Technologies 1997 - 2001
Octel March 1996 - March 1998
Skills
Vendor Management, Strategy, Leadership, Call Center, Mergers, Business Process..., Business Development, Telecommunications, Managed Services, Mergers & Acquisitions, Call Centers, Networking, Program Management, Outsourcing, Business Strategy, Process Improvement, Unified Communications, Team Building, Sales, Sales Operations, Avaya, Account Management, Forecasting, Cross-functional Team..., Management, Wireless, Product Management, Strategic Partnerships, Operations Management, Customer Experience, Change Management, Solution Selling, SaaS, Project Management, Professional Services, Service Delivery, Business Analysis, VoIP, Enterprise Software, New Business Development, Contract Negotiation, Integration, Cloud Computing, CRM, Team Management, Executive Management, Channel Partners, Team Leadership
Education
Gonzaga University 2008 — 2011
MA, Organizational Leadership
Capella University 2004 — 2008
BS, Business Administration
Huawei March 2010 - Present
Avaya December 2009 - March 2010
Nortel March 2009 - December 2009
Nortel January 2001 - February 2009
University of Oklahoma January 1999 - December 2000
Skills
Wireless, Routing, Telecommunications, MPLS, QoS, CDN, P2P, Future..., OSPF, ISIS, RSVP-TE, CR-LDP, Network Planning, QoE, LTE, WIMAX, Future Trends, Internet, WiMAX, Network Design, IP, Network Architecture, IPv6, Networking, SIP, VoIP, Data Center, TCP/IP, Algorithms, Routers
Education
Carleton University 2004 — 2009
Ph.D., Electrical Engineering (Dept. of System and Computer Engineering)
University of Oklahoma 1998 — 2000
M.S, Computer Science
Sri Venkateswara University 1994 — 1998
Bachelor of Technology (B.Tech), Electronics and Communication Engineering
bitHeads, inc. January 2013 - Present
Avaya December 2009 - November 2012
Nortel September 2001 - December 2009
Apple October 1998 - May 2001
Internet Fusion Ltd. April 1993 - September 1998
Skills
.NET, Java Enterprise Edition, Web Applications, Web Development, Enterprise Software, Multimedia, Professional Services, Integration, Windows software..., Web Services, SaaS, Business Intelligence, Cloud Computing, Software Development, Software Project..., Software Design, Java, Agile Methodologies
Education
Carleton University 1987 — 1992
B.A., Law
Avaya March 2013 - Present
Phat Design Canada May 2010 - Present
United Way/Centraide Ottawa October 2012 - February 2013
Lloyd Douglas Solutions, Inc. 2011 - 2011
Wesley Clover 2010 - 2011
Cambrai Solutions 2010 - 2011
BreconRidge 2005 - 2009
Skills
Industrial Design, Design Strategy, Product Design, Model Making, Design Thinking, Sketching, Rapid Prototyping, Concept Generation, Rhino, Rendering, Solidworks, User-centered Design, Concept Development, 3D rendering, Strategic Design, Sketchbook Pro, Adobe Flash
Education
Carleton University 2007 — 2012
BID, Industrial and Product Design
Ansell March 2014 - Present
Ansell Healthcare October 2012 - March 2014
Sanofi September 2002 - October 2012
Avaya 2000 - 2002
Skills
Talent Management, Performance Management, Succession Planning, Employee Engagement, Deferred Compensation, Human Resources, Employee Relations, HRIS, Onboarding, Organizational Design, Leadership Development, HR Consulting, Labor Relations, Personnel Management, Recruiting, Executive Coaching, HR Transformation, HR Policies, Workforce Planning, Applicant Tracking..., Organizational..., Organizational..., Employee Benefits, Change Management, Talent Acquisition, Benefits Administration, Compensation & Benefit, Career Development, Employer Branding, New Hire Orientations, Culture Change, Employee Training, Management Development, Interviews, Employment Law, Job Evaluation, College Recruiting, Job Descriptions, Compensation
Education
Capella University 2004 — 2008
PhD, I/O Psychology
Fairleigh Dickinson University
Master's degree, Psychology
Ooploo Inc. June 2013 - Present
Avaya 2010 - 2012
Avaya 2009 - 2010
Nortel Networks 2006 - 2009
Skills
Java, Object Oriented Design, Software Design, Agile Methodologies, ClearCase, Web Applications, Software Development, JUnit, ASP.NET, Eclipse, SOAP, UML, Design Patterns, Java Enterprise Edition, GUI development, Java Web Services, Software Engineering, Ant, XML, Multithreading, CSS, Perl, TFS, Subversion, CVS, C, C++, C#, Git, HTML 5, JavaScript, Famo.us, Node.js
Education
Carleton University 2002 — 2006
Bachelor's degree, Computer Software Engineering
Vive Communications February 2014 - Present
Avaya May 2008 - Present
NW Comm May 2002 - April 2008
Low Voltage Communications March 1996 - May 2002
Lucent Technologies February 1993 - March 1994
Skills
Unified Communications, Avaya, Telephony, VoIP, Managed Services, Channel, SIP, Telecommunications, Solution Selling, Contact Centers, Call Center, SIP Trunking, ACD, CTI, Call Centers, Channel Partners, Cisco Technologies, Cloud Computing, Co-location, Data Center, Direct Sales, Enterprise Software, Ethernet, Go-to-market Strategy, Hosted Services, IP, IVR, LAN-WAN, MPLS, Mobile Devices, Network Design, Pre-sales, Product Management, Professional Services, SaaS, Sales, Sales Engineering, Salesforce.com, Selling, T1, Telepresence, Video Conferencing, Voice Mail, Wireless, Strategic Partnerships, IP PBX, TDM, Unified Messaging, WAN, Avaya Technologies
Education
Canterbury Christ Church University 1994 — 1997
Bachelors, Business
Fitchburg State College 1992 — 1993
@WalmartLabs November 2014 - Present
@WalmartLabs December 2013 - November 2014
Yahoo! July 2012 - December 2013
Carnegie Mellon University August 2011 - September 2012
Samsung Telecommunications America June 2011 - August 2011
Avaya July 2009 - July 2010
Vishwakarma Institute of Technology, Pune August 2008 - May 2009
Skills
Java, Hadoop, MapReduce, Android, C, Hive, Distributed Systems, Linux, Python, Solr, Embedded Systems, Operating Systems, Erlang, Matlab, SQL, SNMP, Linux Kernel, Subversion, MySQL, Scrum, ARM, JavaScript, JSP, Servlets, HTML, JUnit, Agile Project Management, PL/SQL, Mobile Applications, Agile, Embedded Software, BDD, Cucumber, Jenkins, Git, Github, Algorithms, Software Development, Software Engineering, Eclipse, Agile Methodologies, Apache Spark
Education
Carnegie Mellon University 2010 — 2012
MS, Information Networking
Vishwakarma Institute of Technology - University of Pune 2005 — 2009
BE, Electronics and Telecommunication
RYK College of Science 2003 — 2005
High School, Mathematics/Physics/Electronics
Fravashi Academy 1993 — 2003
High School, Mathematics/Science/English
RIM BlackBerry March 2011 - Present
Annamallai University Canada Campus January 2009 - April 2013
Avaya December 2009 - August 2010
Nortel Networks July 2000 - December 2009
Annamalai University Canada Campus January 2005 - January 2009
Nortel Networks July 1999 - June 2000
Nortel Networks July 1996 - July 1999
Digital Equipment Corporation February 1994 - July 1996
Skills
Wireless, Telecommunications, TCP/IP, SIP, Embedded Systems, IP, Software Development, Unix, C, LTE, Test Automation, ClearCase, CDMA, Perl, Linux, C++, Performance Engineering, Performance Testing, Testing, VoIP, VxWorks, SNMP, JMX, LoadRunner, JAVA, Power shell
Education
Carleton University 1989 — 1993
BEng Computer Systems and Electrical Engineering. Double Degree, Engineering
Carleton University 1989 — 1993
Bachelor's degree, Computer Systems and Electrical Engineering
· Electronics Engineering Technology 1982 — 1984
Bachelor of Engineering (BEng), Systems Engineering
Newport Corporation November 2013 - October 2014
Allergan September 2012 - October 2013
Sparta Consulting Inc February 2012 - September 2012
THQ June 2010 - January 2012
Ticketmaster Entertainment July 2009 - June 2010
Pioneer Electronics April 2006 - July 2009
Georgia-Pacific LLC February 2003 - April 2006
Avaya September 2000 - July 2002
Lucent Technologies March 1998 - September 2000
Ernst & Young January 1997 - December 1997
Skills
SAP R/3, SAP HR, SAP, SAP Netweaver, SAP ERP, SD, CRM, SAP Implementation, Business Process, ERP, SAP BW, SAP SD, ABAP, SAP CRM, Business Analysis, Consulting, Integration, Process Improvement
Education
University of Phoenix 2007 — 2010
BS, Business Information Systems
Case Western Reserve University 1994 — 1997
none, Mechinical Engineering
Nomura Securities January 2014 - Present
Avaya May 2013 - August 2013
capital normal university September 2011 - March 2012
Taikang Asset Management September 2006 - September 2008
Skills
HTML, Microsoft Excel, Java, C#, Japanese, PHP, C++, Finance, Python, Perl, JIRA, Confluence, Bamboo, Jenkins, SharePoint, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL, SQLite, R, Spring Framework, Maven, Hadoop, VBA, NCBI, Laboratory, Ruby, Cubase, Fruity Loops, Ant, Visual SVN
Education
Stevens Institute of Technology 2012 — 2014
Master of Science (M.S.), Computer Science
Capital Normal University 2010 — 2012
Master of Science (M.S.), Biomathematics, Bioinformatics, and Computational Biology
D. E. Shaw & Co., L.L.P. June 2006 - Present
Avaya October 2000 - June 2006
Lucent Technologies March 1996 - October 2000
Project Technology January 1995 - February 1996
IBM May 1984 - January 1995
Skills
Algorithms, Distributed Systems, Software Development, Software Engineering, Perl, Agile Methodologies, Unix, C++, Embedded Systems, Embedded Operating..., High Performance..., Java, Operating Systems, Python, C#, XML, SQL, Fault Tolerant Systems, Linux, OOP, Unix Shell Scripting, Shell Scripting, Object Oriented Design, Machine Learning, Subversion, Multithreading, Software Design, UML, Eclipse, Java Enterprise Edition, Scalability, Programming, Computer Science, C, Web Services, Design Patterns
Education
Stanford University 1982 — 1984
MS
Case Western Reserve University 1978 — 1982
BSMS
Avon Lake High School 1974 — 1978
Carousel Industries January 2012 - Present
Coldwell Banker Residential Brokerage April 2011 - December 2011
MCS of Tampa June 2009 - March 2010
Avaya June 2007 - April 2009
Thomson Prometric January 2000 - June 2006
Zurich Insurance June 1996 - January 2000
Education
Catonsville Community College
AA, Bus Adm
Salisbury University
Avaya December 2009 - Present
Nortel July 2006 - December 2009
Ministry of Natural Resources July 2002 - August 2005
Education
Carleton University 2003 — 2007
BCS, Computer Sciences
Benbria November 2012 - Present
Avaya September 2011 - September 2012
Land Software Engineering Centre May 2011 - September 2011
LSEC May 2010 - September 2011
Adobe Systems May 2009 - December 2009
Cognos IBM May 2008 - May 2009
Skills
Java, JavaScript, C#, Software Development, Test Automation, Agile Methodologies, Node.js, Backbone.js
Education
Carleton University 2005 — 2010
Bachelor, Computer Science: Software Engineering Stream(Co-op option)
Avaya May 2015 - Present
The Career Center, University of Illinois at Urbana-Champaign March 2015 - Present
Global China Connection June 2014 - Present
University of Illinois at Urbana-Champaign September 2014 - January 2015
Johnson & Johnson March 2014 - May 2014
Pfizer October 2013 - February 2014
King & Wood Mallesons June 2013 - September 2013
Human Resource Association for Chinese & Foreign Enterprises, Beijing(HRA) June 2012 - August 2012
Skills
Recruiting, Employee Training, Microsoft Excel, Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Performance Management, Organizational..., Payroll, Employee Relations, Management, Leadership Development, Human Resources, Leadership, Teamwork, Public Speaking
Education
University of Illinois at Urbana-Champaign 2014 — 2015
Master's degree, Human Resources and Industrial Relations (M.H.R.I.R.)
Capital University of Economics and Business 2010 — 2014
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Yuxin School 2000 — 2010
ThinkingPhones July 2015 - Present
Avaya October 2013 - July 2015
Avaya December 2010 - October 2013
Skills
Unified Communications, VoIP, SIP, Avaya, Telecommunications, Telephony, Sales Engineering, Video Conferencing, H.323, MPLS, CTI, Avaya Technologies, Managed Services, Wireless, Data Center, Cloud Computing, IP, Solution Selling
Education
Carnegie Mellon University 2005 — 2010
Masters, Electrical and Computer Engineering
adjump Media May 2015 - August 2015
Avaya December 2011 - February 2015
TalkSwitch 2007 - 2008
Avaya 2005 - 2007
Nortel Networks 2000 - 2001
Skills
Leadership, iOS Development, Social Networking, Open Source, Agile Methodologies, Linux, VoIP, SIP, Java, Telecommunications, Object Oriented Design, Embedded Systems, Unix, C, C++, Android, Design Patterns, Debian/Ubuntu, RedHat, Operating Systems, Software Development, TCP/IP, Networking, Git, Mobile Devices, Objective-C, Python, Telephony, iOS
Education
Carleton University
B.Math, Computer Math
Bell Canada February 2011 - Present
BMO 2008 - 2012
Avaya November 2008 - February 2011
Nortel Government Solutions August 2007 - November 2008
Nortel August 1998 - August 2007
Nortel Networks 1999 - 2001
Skills
CCNP Certified, Networking, Hardware, Testing, BGP, OSPF, Routing, Ethernet, SIP, TCP/IP, Routers, VPN, Cisco Technologies, Wireless, Solaris, Frame Relay, Virtualization, RIP, SNMP, VoIP, IP, Network Design, Network Architecture, Technical Support, Switches, Firewalls
Education
stephon leacock 1991 — 1992
High school diploma
Carleton University
Star2Star Communications, LLC May 2015 - Present
Avaya 2011 - Present
MDSi, Inc. 2010 - 2011
RYLA Inc. 2008 - 2010
Omnicom, MarketStar Division / Cisco January 2005 - June 2008
HomeBanc Mortgage 2001 - 2004
IBM 1993 - 2001
Skills
VoIP, Solution Selling, Account Management, Salesforce.com, Telecommunications, Direct Sales, Cisco Technologies, Wireless, Vendor Management, Cloud Computing, Managed Services, Technical Support, Data Center, Sales Process, Call Center, Channel, Cold Calling, SaaS, Networking, Disaster Recovery, Sales, CRM, Management, Call Centers, Security, Leadership, Mobile Devices, Sales Operations, Project Management, Sales Management, Enterprise Software, Channel Partners, Strategy, Business Development, Outsourcing, Program Management, Training, Avaya, Forecasting, Storage, Unified Communications
Education
Georgia State University - J. Mack Robinson College of Business 2011 — 2012
Executive Master of Science (MSMIT), Managing Information Technology, 3.6
Cardinal Stritch University
Bachelor of Science (BS), Business Administration and Management, General
Trend Micro September 2014 - Present
Avaya January 2009 - September 2014
OCRI February 2010 - June 2010
Nortel October 2004 - January 2009
Nortel July 2002 - October 2004
Nortel August 2000 - July 2002
Nortel May 1998 - August 2000
Corel Corporation May 1997 - December 1997
Skills
Cloud Computing, Enterprise Software, SaaS, Agile Methodologies, Product Management, Telecommunications, Unified Communications, Integration, Software Development, Scrum, Business Development, SIP, Architecture, Professional Services, Strategy, Product Lifecycle..., Web Applications, Web Services, Cross-functional Team..., Mobile Applications, Competitive Analysis, Software Design, Agile Project Management, Product Development, Business Intelligence, Virtualization, Strategic Partnerships, Strategic Planning, Lean Startup
Education
Carleton University 1996 — 1999
Bachelor of Computer Science, High Honours, School of Sciences
Carleton University 1992 — 1996
Bachelor of Commerce, Honours, School of Business
University of Denver 2007 - Present
GlobalSight Partners 2007 - 2008
Sun Microsystems 2005 - 2006
Avaya October 2000 - July 2005
Bell Labs Lucent Technologies October 1996 - September 2000
AT&T Bell Labs May 1986 - September 1996
AT&T Bell Labs March 1978 - April 1986
US Army Research Institute January 1975 - March 1978
Northern Kentucky University August 1972 - December 1974
Skills
Project Management, Telecommunications, Program Management, Instructional Design, E-Learning, Research, Higher Education, Leadership Development, Management Consulting, Strategy, Teaching, Change Management, Microsoft Office, Public Speaking, Organizational..., Team Building, Leadership, Adult Education, Workshop Facilitation, Program Development, Training, Curriculum Development, Staff Development, University Teaching, Nonprofits, Student Affairs, Data Analysis, Curriculum Design, Qualitative Research, Program Evaluation, Distance Learning, Executive Coaching, Coaching, Community Outreach, Analysis, Technical Writing
Education
University of Maine 1969 — 1972
PhD, Experimental Psychology
Marquette University 1967 — 1968
BA, Psycholoogy
University of Colorado Boulder 1986 — 1988
MBA, Management
University of Michigan
Graduate Certificate, Human Factors Engineering
University of Colorado Boulder 1997 — 1998
Graduate Certificate, Leadership
Canisius College
Canisius High School
ULearntoTalkClub August 2012 - Present
Avaya July 2011 - September 2015
Avaya 2009 - July 2011
Nortel August 2007 - December 2009
Nortel Networks November 2006 - August 2007
Nortel Networks November 2003 - November 2006
Nortel Networks January 2001 - November 2003
Nortel Networks September 1998 - December 2000
Nortel Networks May 1998 - September 1998
Nortel Networks January 1998 - May 1998
Skills
Agile Methodologies, SOA, Object Oriented Design, Software Design, Software Development, Java, Java Enterprise Edition, Objective-C, iOS, JBoss Application Server, ClearCase, Ruby on Rails, SIP, SOAP, Unix, Software Engineering, VoIP, REST, Eclipse, TCP/IP, Linux, Scrum, Multithreading, Web Services, Subversion, Shell Scripting, SNMP, XML, Architecture, JUnit, Tomcat, MySQL, Maven, Distributed Systems, UML, SQL, HTML, CSS, Git, JavaScript, iOS Development, Telecommunications, Integration, Mobile Applications, Wireless
Education
Carleton University 1992 — 1999
Canadian Medical Protective Association September 2012 - Present
Avaya December 2009 - August 2012
Nortel November 2006 - December 2009
Arthur Andersen Ottawa 1996 - 2000
Welch LLP 1995 - 1996
Skills
Accounting, Sarbanes-Oxley Act, Auditing, Finance
Education
Carleton University 1992 — 1995
Bachelor of Commerce, Finance
Avaya December 2009 - Present
Nortel August 2008 - January 2010
Nortel September 2003 - August 2008
Zucotto Wireless April 2000 - March 2003
Bell Northern Research 1990 - 2000
Northern Telecom 1991 - 1993
Skills
Mobile Devices, Agile Methodologies, Product Management, Telecommunications, User Experience, User-centered Design, Usability, User Experience Design, Product Development, User Interface Design, Enterprise Software, User Interface, Wireless, IT Strategy, Human Computer..., Requirements Analysis, Java, Usability Testing, Mobile Applications, Solution Architecture, System Architecture, Scrum, Software Design, Software Development, VoIP
Education
Carleton University 1986 — 1989
M. Eng., Joint EE and Psychology
Carleton University 1982 — 1986
B. Eng, electrical
Zoetis May 2012 - August 2015
Pfizer May 2012 - February 2013
Avaya September 2007 - May 2012
Sony Electronics February 2007 - August 2007
DOBI Medical International July 2004 - June 2006
Sony Electronics May 2000 - June 2004
Volvo Car Corporation August 1998 - May 2000
Crain Communications 1996 - 1998
Skills
Integrated Marketing, Marketing Communications, Digital Marketing, Advertising, Copywriting, Strategy, B2B Marketing, Creative Direction, Social Media, Public Relations, Product Marketing, Leadership, Management, Marketing, Event Management, Trade Shows, Brand Development, Media Relations, Email Marketing, Online Marketing, Cross-functional Team..., Product Launch, Online Advertising, Social Media Marketing, Team Leadership, Project Planning, Direct Mail, Lead Generation, Digital Strategy, Corporate Branding, Web Content Management, Website Development, Web 2.0, Agency Relations, Budget Management, Supplier Negotiations, Media Buying, Media Planning, Leading Cross..., Global Marketing, Web Design, Product Launches, Photography, HTML, Promotions, Sales Meetings, Consumer Events, Creative Development, Event Marketing, CMS
Education
Cedar Crest College
BA, Public Relations/Marketing Communications
Avaya PresidentWarren County Girls' Softball LeagueJanuary 1995 - Present
AT&T (Lucent and AVAYA) 1981 - 2001
Skills
Vendor Management, Cross-functional Team..., Avaya, Unified Communications, Sales Operations, Channel Partners, Telecommunications, Program Management, Management, Analysis, Channel, SaaS, Managed Services, Avaya Technologies, Salesforce.com, Solution Selling, Call Centers, Change Management, Business Process...
Education
Centenary College
Avaya July 2014 - Present
Skills
Telecommunications, VoIP, SIP, Unified Communications, Avaya, Networking, Product Management, Agile Methodologies, Social Media, SaaS, Speech Recognition, Patents, Video, R&D, Innovation, Inventor, Consumer Electronics, Internet Strategy, Customer Service, Analytics
Education
Case Western Reserve University
Ph.D., Computer and Control Engineering
University of Michigan
M.S.Engr., Computer, Information, and Control Engineering
Case Western Reserve University
B.S.Engr., Computer Engineering
Ciena March 2015 - Present
Ciena November 2013 - March 2015
Emrads April 2013 - July 2013
Alcatel-Lucent August 2012 - March 2013
Avaya October 2011 - June 2012
Skills
Excellent skills in..., IOS, Android and Flash..., Webservices (REST and..., Circuit design,..., 2 years of java..., Shell Scripting, Red Hat Linux, Linux Server, Linux development, Testing
Education
MIT 2012 — 2012
"Professional Education", Systems Engineering
Carleton University 2006 — 2011
Bachelor; B.Eng, Engineering; area; Electrical and Software Engineering, Distinctions
Comcast Cable March 2008 - Present
Visa November 2006 - March 2008
Avaya November 2004 - November 2006
Avaya January 2002 - November 2004
Avaya May 1998 - January 2002
US Navy December 1995 - March 1998
Evangel Christian Academy June 1990 - December 1995
Skills
Telecommunications, Troubleshooting, Networking, Vendor Management, VoIP, Technical Support, Wireless, IP, Computer Hardware, Cross-functional Team..., Project Management, Program Management, Process Improvement, Digital Media, Broadband, VOD, Switches, Voice Mail, Routers, Training, Team Building, Confidentiality, Microsoft Office, Management, Leadership, Team Leadership, Telephony, Account Management, Ethernet, TCP/IP, Testing, Software Documentation, Call Center, Security, Data Center, Windows, Quality Assurance, IPTV, System Deployment, Enterprise Software, Network Administration, Computer Network..., Avaya, Visio, Information Technology, Cloud Computing, Provisioning, Cabling, Network Design, Mobile Devices
Education
Centenary College of Louisiana 1987 — 1990
Geological Resource Managment, Geology, Business
Northwood College 1985 — 1987
Business Administration, Business, Computer Science
Midlothian High School
Go2Market Analytics, Inc. 2013 - Present
Customers Rule Analytics 2013 - Present
Avaya February 2011 - 2013
DemandTec August 2010 - February 2011
EYC July 2009 - July 2010
Nortel June 2008 - July 2009
Travelers Insurance, Personal Insurance Research & Development October 2007 - May 2008
Allstate Research & Planning Center May 2005 - September 2007
Indiana University, Department of Psychological and Brain Sciences July 2002 - June 2005
PriceWaterhouse July 1995 - September 1997
Skills
Statistical Modeling, Data Analysis, SAS, SAS Macros, Project Planning, Predictive Modeling, Data Integration, Segmentation, Analytics, Predictive Analytics, Customer Analytics, Data Mining, Statistics, Business Intelligence, Analysis, Business Analytics, R, Database Marketing, CRM, Enterprise Software, Databases, Cross-functional Team..., Product Management, Big Data, Program Management, Customer Analysis, Customer Insight, Product Marketing, Leadership, Go-to-market Strategy, Data Modeling, Project Management, Integration, Data Visualization, Logistic Regression, Tableau, Technical Presentations, Regression, Business Analysis, Statistical Data..., Behavioral Segmentation, SAS programming, Marketing Analytics, Strategy, Quantitative Analytics, Data Management, Management, Consulting, Strategic Planning
Education
University of California, Irvine 1997 — 2002
Doctor of Philosophy (PhD)/Master of Arts (MA), Mathematical Behavioral Science (Cognitive Science)
Carnegie Mellon University 1991 — 1995
Bachelor of Science (BS), Applied Mathematics (Operations Reserach)
Berlin American High School 1987 — 1991
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Brocade May 2010 - Present
Avaya December 2009 - May 2010
Nortel August 1999 - December 2009
The Childrens Hospital of Philadelphia December 1989 - August 1999
Skills
VoIP, Network Design, Unified Communications, Security, Wireless, LAN Switching, IP, Switches, Pre-sales, Routers, WAN, Network Architecture, Data Center, Cisco Technologies, Disaster Recovery, CISSP, Telephony, Routing, WLAN, LAN-WAN, OSPF, Ethernet, QoS, Sales Engineering, VMware, Wireless Networking, Network Engineering, Managed Services, Network Security, VPN, Networking, Firewalls, MPLS, Avaya, TCP/IP, Juniper, Virtualization, BGP
Education
Capitol College 2007 — 2011
Master's degree in Information Assurance, Computer and Information Systems Security/Information Assurance
Drexel University 1991 — 1996
BsEEE, Electrical and Electronics Engineering
Hewlett-Packard 2014 - Present
Avaya 2014 - 2014
Avaya 2012 - 2014
Avaya 2008 - 2011
Wipro BPO 2008 - 2008
Vijay Institue of Math and Sciences 2004 - 2008
Skills
Avaya, ITIL Service Strategy, Service Delivery, Service Delivery..., Project Management, Telecommunications, Unified Communications, IP, SIP, Troubleshooting, Telephony, CTI, Contact Centers, VoIP, Switches, H.323, IVR, Call Center, QoS, Linux, SQL, VMware, TCP/IP, Call Centers, Microsoft SQL Server, Avaya IP Telephony, Cisco Technologies, WAN, C, C++, IP Networking, Avaya PBX, Microsoft Office 2007, LAN-WAN, ISDN, Technical Support, Voice Mail, Networking, Contact Centre, Project Portfolio..., SQL Server, Verint, Routing, ACD, Wireless, Routers, MPLS, TDM, Avaya Technologies
Education
Centennial College 2011 — 2012
Post Graduate Diploma, Project Management
Osmania University 2004 — 2008
B.E, Electrical and Electronic Engineering
Halogen Software December 2012 - July 2014
Avaya October 2011 - July 2012
Defence Research and Development Canada -- Ottawa (DRDC Ottawa) January 2010 - September 2010
Foreign Affairs and International Trade Canada August 2009 - January 2010
Royal Canadian Mounted Police June 2008 - August 2009
Skills
Quality Assurance, Software Engineering, Hardware Engineering, Cryptography, Technical Analysis, C++, C#, Java, Matlab, Simulink, Lync, OCS 2007, XRY, CAD, HTML, Avaya Aura, CS1000, Antenna Measurements, Phone Skills, Photoshop, Software Quality...
Education
Carleton University 2006 — 2011
Bachelor of Engineering (B.Eng.), Electrical and Electronics Engineering
Arrow Electronics April 2014 - Present
Smoky Hill United Methodist Church 1995 - Present
Avaya February 2009 - March 2014
Silver Heights Water and Sanitation District March 2000 - September 2013
Avaya Global Sevices Delivery August 2006 - February 2009
Analysts International Corporation (AIC) May 2005 - July 2006
University of Phoenix June 2005 - November 2005
Code Yellow Computer Consulting February 2005 - May 2005
Geeks On Call 2004 - 2005
Code Yellow Computer Consulting February 2003 - March 2004
Skills
LAN/WAN, Avaya, VoIP, PBX, Routing, Routers, Switches, TCP/IP, Network Administration, SIP, Telecommunications, Troubleshooting, Ethernet, Telephony, IP, Network Engineering, Linux, Unified Communications, System Administration, Technical Training, Network Design, DHCP, A+ Certified, Windows, Servers, Computer Hardware, QoS, Hardware, Wireless, WAN, Network Architecture, Operating Systems, LAN-WAN, H.323, Cisco Technologies, Delivering Technical..., Technical Support, Firewalls, Networking, Unix, Windows Server, Active Directory, DNS, Software Installation, Cabling, Frame Relay, Video Conferencing, IVR, Wireless Networking, Customer Engagement
Education
Dale Carnegie Training Institute 1999 — 1999
The Dale Carnegie Course
Insurance Institute of America 1993 — 1994
Associate, Automation Management, Computer Technology/Computer Systems Technology
University of Colorado Boulder 1985 — 1987
MS, Telecommunications
Carleton College 1979 — 1981
BA, Economics
Marvell Semiconductor January 2015 - Present
Avaya April 2014 - December 2014
Cummins Inc. February 2012 - April 2014
IBM May 2011 - August 2011
Illinois Business Consulting February 2011 - May 2011
DVLP Consulting September 2009 - December 2009
Servier January 2009 - March 2009
Zhaopin Headhunting Firm June 2008 - July 2008
Bayer January 2008 - February 2008
Skills
Human Resources, HR Consulting, Team Building, Talent Management, Performance Management, Employee Relations, Interviews, Data Analysis, Workforce Planning, Succession Planning, Microsoft Excel
Education
University of Illinois at Urbana-Champaign 2010 — 2011
Master Degree, Human Resources Management
Capital University of Economics and Business 2006 — 2010
Bachelor, Human Resources Management
Dog Pack Rescue November 2004 - Present
AVAYA August 2003 - November 2004
Network Storage Solutions February 2000 - December 2001
Connex April 1999 - December 2000
Computational Systems Inc. (Emerson Electric) June 1997 - May 1999
Imaje September 1995 - September 1996
Comp USA March 1993 - September 1995
Doherty and Assc. February 1992 - December 1993
Education
Capella University 2008 — 2010
PhD, Non-profit management/leadership
Capella University 2004 — 2007
MBA, Marketing
Capella University 2001 — 2003
BS, Information Technology
University of Houston 1989 — 1991
AS, Business
Avaya December 2009 - Present
Nortel January 2007 - December 2009
Nortel December 2005 - January 2007
Nortel June 2000 - December 2005
Nortel January 1998 - June 2000
Nortel June 1997 - December 1997
Skills
Messaging, Multi-channel Marketing, Go-to-market Strategy, Telecommunications, Channel
Education
Carleton University 1987 — 1991
Honours Bachelor's Degree, Journalism
VHSS
Stony Point, Inc June 2015 - Present
Equine Rescue of Aiken March 2012 - Present
Stony Point, Inc January 2013 - May 2015
Charles Sharp Solutions, LLC June 1998 - May 2015
PAWS Inc. Palmetto Animal Welfare Services 2014 - 2014
FOTAS Aiken 2010 - 2014
Avaya June 2000 - January 2005
AT&T 1996 - 1998
AT&T 1994 - 1997
Skills
Social Media, Marketing Communications, Marketing Strategy, Strategic Planning, Public Relations, Business Planning, Customer Relations, Contract Negotiation, Advertising, Event Management, Event Planning, Direct Marketing, Problem Solving, Budgeting, Customer Service, Telecommunications, PowerPoint, Process Improvement, Product Marketing, Team Leadership, Brand Development, Business Strategy, Planning, Negotiation, Channel Marketing, Strategic Partnerships, Writing, Research, Promotions, Project Management, Messaging, Multi-channel Marketing, Website Creation, Marketing, Demand Generation, Product Management, Go-to-market Strategy, Cross-functional Team..., Website Development, B2B Marketing, Marketing Management, Email Marketing, Twitter, Non-profits, Project Planning, Facebook, Channel, Segmentation, Lead Generation, Integrated Marketing
Education
Cedar Crest College 1968 — 1972
Bachelor of Arts (BA), English, Education
St. Rose High School 1964 — 1968
Ionic Security June 2015 - Present
Qcept Technologies October 2006 - June 2015
Applied Global Technologies March 2003 - October 2006
VELOXITI, Inc. (formerly Applied Systems Intelligence) March 2002 - March 2003
Avaya June 2000 - March 2002
Lucent Technologies 1998 - 2000
Skills
Software Development, Agile Methodologies, Embedded Systems, Linux, Software Project..., Software Engineering, Software Design, Distributed Systems, C++, C#, Scrum, VoIP, Video Conferencing, SQL, .NET, Architectures, Testing, XML, Product Management, Software Testing Life..., Network Performance..., Java, Software Architecture, Software Design Patterns, Computer Architecture, Algorithm Design, New Product..., Engineering Management, NUnit, Continuous Integration, Automated Software..., Architecture, Integration, Agile Application..., Team Management
Education
Carnegie Mellon University 1993 — 1997
Ph.D., Electrical and Computer Engineering
Carnegie Mellon University 1991 — 1993
M.S., Electrical and Computer Engineering
University of Alabama 1986 — 1991
B.S., Electrical (Computer) Engineering
University of Management and Technology 2011 — 2012
Executive Certificate in Project Management
Avaya October 2010 - October 2011
Applied Materials March 2006 - October 2010
Applied Materials June 2000 - March 2006
Advanced Coating Technology Group 1997 - 1999
Skills
Program Management, Cross-functional Team..., Process Improvement, Strategic Planning, Team Building, Conflict Resolution, Product Development, Integration, Project Management, Visio, MS Project, Product Lifecycle..., PMP, Microsoft Excel, PowerPoint, Business Process..., Thin Films, Strategy, Leadership, Management, Business Process, Manufacturing, Analysis, Semiconductors, Engineering
Education
Carnegie Mellon University - Tepper School of Business 2006 — 2009
MBA, Operations, Quantitative Analysis, Marketing
Northwestern University 1995 — 2000
B.S., Materials Science and Engineering
Consulting - grow & sell company. SOLD! Closing Q4 2015 October 2014 - Present
DPSI - Digital Publishing Solutions, Inc. 2013 - May 2014
Jigsaw Meeting, LLC - start up organization. VaaS March 2012 - January 2013
Samsung Electronics February 2011 - February 2012
Consulting EMR sector April 2010 - December 2010
Pagoda Medical February 2009 - January 2010
Avaya June 2007 - January 2009
Sybase January 2006 - June 2007
DSI September 2004 - December 2005
Hewlett-Packard 2000 - June 2004
Skills
Solution Selling, Business Development, E-commerce, SaaS, Sales Operations, CRM, Channel Partners, Sales Management, Channel, Management, Program Management, Outsourcing, Business Alliances, New Business Development, Strategy, Training, Sales Process, Consulting, Enterprise Software, Finance, Sales, Business Process..., Product Development, Professional Services, Go-to-market Strategy, Security, Strategic Partnerships, Account Management, Cloud Computing, Managed Services, Salesforce.com, Lead Generation, Pre-sales, Direct Sales, Product Management, Selling, Partner Management, Networking
Education
Centenary College
Bachelor’s Degree
County College of Morris
Associate of Arts (A.A.)
County College of Morris
AA
Akamai Technologies May 2012 - Present
Avaya November 2011 - May 2012
Adobe January 2010 - November 2011
Adobe Systems Inc. October 2006 - November 2011
Entrust May 2003 - October 2006
Alcatel-Lucent January 1999 - May 2001
Skills
Test Automation, Software Quality..., Application Servers, Ant, JUnit, JBoss, J2EE, Tomcat, Java, Eclipse, Web Services, Agile, Software Development, XML, Testing, Websphere, SOA, Solaris, C++, C, Automation, SQL, MySQL, Windows, Security, Perforce, Java Enterprise Edition, Agile Methodologies, SOAP, REST, Databases, Selenium, Test Planning, JBoss Application Server
Education
Carleton University 1999 — 2003
bachelor of computer science, computer science, Graduated with CGPA 10.2 (A)
Jarvis collegiate
High Tech, Communications, Outsource Services, Business Process Transformation 2015 - Present
Verizon Enterprise Solutions January 2014 - January 2015
Verizon Enterprise Solutions Group 2008 - 2013
Verizon Business 2006 - 2008
Lucent Technologies 2001 - 2006
Avaya 1999 - 2001
Bell Labs 1996 - 1999
AT&T 1994 - 1996
Skills
Cloud Computing, Strategic Partnerships, Managed Services, Enterprise Software, Telecommunications, Solution Selling, Professional Services, Business Development, Strategy, Unified Communications, Sales Operations, Product Management, Management, Cross-functional Team..., Selling, Program Management, Sales Management, IT Outsourcing, IP, Sales, VoIP, Leadership, Data Center, New Business Development, Global Management, SaaS, Outsourcing, Global Experience, Wireless, Strategic Planning, Go-to-market Strategy, Salesforce.com, Integration, Vendor Management, Security, Channel Partners, CRM, Account Management, Contract Negotiation, Direct Sales, Business Strategy, Cloud Computing IaaS, Sales & Marketing..., Start-ups, High Performance Sales..., Sales Execution, Business Innovation, General Management, Information Technology, Executive Management
Education
Carnegie Mellon University - Tepper School of Business 1996 — 1996
Program for Executives, Graduate School of Industrial Administration, International/Global Studies
Murray State University
Bachelor of Science (BS), Electrical and Electronics Engineering, Summa Cum Laude, College of Science, Engineering and Technology
The Pacific Institute 2015 — 2015
Investment in Excellence, Program for Leadership
Carnegie Mellon University Software Development EngineerAmazonMay 2014 - Present
Carnegie Mellon University November 2013 - Present
Hues Technologies March 2012 - March 2013
Avaya June 2011 - February 2012
Caarve 2010 - 2012
Skills
Amazon Web Services..., Hadoop, MapReduce, Java, Cloud Computing, MySQL, VoIP, SIP, C++, HTML, jQuery, PHP, JavaScript, Linux, .NET, Web Development, Mobile Applications, AJAX, TCP/IP, Wireshark, Networking, Troubleshooting, Windows, Entrepreneurship, Facebook API, Network Security, PCI DSS, E-commerce, SEO, HTML5, Advanced CSS, JSON, CSS, Contact Centers, HTML 5, Android Development, Routers, Start-ups, Avaya Aura, User Experience, User Interface Design, User-centered Design
Education
Carnegie Mellon University 2013 — 2014
Master's degree
Carnegie Mellon University 2013 — 2014
Master of Science (MS) in Management Information Systems (MIS), Computer Technology/Computer Systems Technology
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2007 — 2011
Bachelor of Engineering (B.E.), Computer Science
Kendriya Vidyalaya
End-to-End Analytics August 2014 - Present
Avaya September 2011 - August 2014
Seagate Technology July 2010 - February 2012
Seagate Technology December 2007 - May 2010
Seagate Technology June 2007 - December 2007
Seagate Technology September 2006 - May 2007
Seagate Technology May 2006 - September 2006
Seagate Technology December 2003 - May 2006
Seagate Technology October 2001 - September 2003
Seagate Technology March 2001 - October 2001
Skills
Engineering Management, Firmware, Engineering, Product Development, SCSI, Product Engineering, Failure Analysis, Hard Drives, Storage, Design of Experiments, Embedded Systems, Reliability Engineering, SATA, Semiconductors, ASIC, Embedded Software, ARM, Reliability, Debugging, JMP, Mandarin, Servo Control, Real-time Control, Real-time Control..., Control System..., Feedback Control Systems, Digital Control, System Identification, SPC, Automation, Manufacturing, Integration
Education
Carnegie Mellon University 1992 — 1995
M.S
Washington University in St. Louis 1991 — 1995
BS
Connecticut College 1987 — 1993
B.A.
Stony Brook School
Avaya Government Solutions January 2014 - Present
Avaya Government Solutions June 2008 - January 2014
Avaya June 2004 - May 2008
Avaya December 2003 - June 2004
dynamicsoft March 2003 - December 2003
dynamicsoft October 2000 - March 2003
RaveTel, Inc. January 2000 - October 2000
Skills
Unified Communications, Video Conferencing, Contact Centers, Mobility Strategy, Cloud Computing, Networking, Managed Services, Wireless, Trusted Business Advisor, VoIP, SIP, Telecommunications, Professional Services, Network Security, Avaya, Data Center, IVR, IP PBX, Mobile Computing, Competitive Analysis, Pre-sales, Go-to-market Strategy, Channel Partners, Telephony, Product Management, IP, Sales, Enterprise Software, Team Building, Mobile Devices, Cross-functional Team..., SaaS, H.323, Solution Selling, Management, Integration, Public Speaking, Product Development, Mobile Applications, Strategic Partnerships, SIP Trunking, Mobile Technology, Product Marketing, Network Architecture, Partner Management, Channel, Telepresence, Avaya Technologies, Strategy
Education
Indiana University - Kelley School of Business 2010 — 2012
MBA
Carnegie Mellon 1998 — 2000
Master’s Degree
Hanover College 1994 — 1998
BA
NACR November 2013 - Present
Motorola Solutions June 2012 - September 2013
AudioCodes September 2010 - February 2012
Avaya July 1995 - August 2010
Limited Brands 1990 - 1995
Target 1989 - 1990
Skills
Channel Management, Channel Partners, Channel Optimization, Channel Programs, Avaya, Media Gateways, Access Gateway, Avaya PBX, Complex Solutions, Call Recording, Strategic Partnerships, Partner Management, Partner Development, Partner Relations, Partner Marketing, Direct Sales, Business Planning, Unified Communications, Solution Selling, VoIP, Salesforce.com, UC, Consultative Selling, Telecommunications, SIP, Telephony, Strategy Development, Vertical Marketing, Onboarding, Event Planning, National Account..., Sales Process, Pipeline Development, Sales Pipeline..., Team Building, Relationship Development, Partner Relationship..., New Business Development, Partner Recruitment, Distribution, Technology Integration, Training & Development, Contract Negotiation, Professional Services, Healthcare Industry, Hospitality Industry, Industry Analysis, Marketing Strategy, Lead Generation, National Account Sales
Education
Carthage College 1985 — 1989
Business Administration & Marketing
University of Toronto September 2014 - Present
Eperformance November 2012 - September 2014
Softmoc Inc. October 2007 - September 2014
Avaya March 2011 - October 2012
PT January 2009 - August 2009
IBM Canada Ltd. September 2008 - December 2008
Nihao Tea House April 2006 - September 2008
Subway Restaurant September 2006 - November 2007
Skills
Java, XML, Linux, Scrum, Python, C++, Programming, Verilog, SQL, JavaScript, C, LaTeX, Quality Assurance, Eclipse, Unit Testing, Software Development, Subversion, MySQL, Assembly, HTML, Test Automation, JSF, JSP, EJB, JPA, Agile, Selenium, C#, VB.NET, Microsoft CRM, Software Design
Education
University of Toronto 2014 — 2017
Bachelor of Science (B.Sc.), Actuarial Science, 3.9
Carleton University 2006 — 2010
Bachelor, Telecommunication Engineering
MIT July 2015 - Present
MIT July 2011 - June 2015
Harvard University June 2008 - June 2011
Jane Street Capital September 2007 - April 2008
Microsoft Research June 2005 - August 2005
Avaya May 2001 - August 2001
Trifecta Technologies June 1998 - August 2000
Skills
OCaml, Programming Languages, Functional Programming, Computer Science, Algorithms, LaTeX, Software Engineering, Programming, C
Education
University of California, Berkeley 2003 — 2007
PhD, Computer Science
Carnegie Mellon University 2000 — 2003
BS, Computer Science
Emmaus High School 1997 — 2000
Lumenate November 2014 - Present
Presidio March 2011 - October 2014
Big Ocean Technologies, LLC 2010 - 2011
Cooper & Stebbins 2008 - 2010
Avaya 2006 - 2008
Avaya 2002 - 2006
Trilogy Software 2000 - 2001
General Motors May 1999 - August 1999
JP Morgan Chase 1993 - 1998
Skills
Cross-functional Team..., Forecasting, Strategy, Program Management, Financial Modeling, Business Planning, Risk Management, Cloud Computing, Management, Strategic Planning, Financial Reporting, Leadership, Operations Management, Strategic Financial..., Project Management
Education
Carnegie Mellon University - Tepper School of Business 1998 — 2000
MBA / MSIA
James Madison University - College of Business 1989 — 1993
BBA
CM Dietrich & Company LLC June 2014 - February 2015
Xerox Business Services July 2010 - June 2014
Avaya January 2006 - July 2010
Thomson Micromedex July 2004 - January 2006
Level 3 Communications September 2003 - July 2004
Inference/eGain Communications August 1995 - May 2001
Carnegie Group October 1990 - August 1995
Carnegie Mellon University May 1989 - October 1990
Pergamon Press November 1987 - February 1989
Bionics IA May 1986 - September 1987
Skills
Telecommunications, Program Management, Integration, Business Analysis, Cross-functional Team..., Call Center, Product Management, Enterprise Software, Process Improvement, Requirements Analysis, Professional Services, Project Management, Change Management, Service Delivery, IT Strategy, Call Centers, Management, Team Leadership, Team Building, Managed Services, Management Consulting, Pre-sales, Team Management, Strategy, IT Management, Strategic Planning, Enterprise Architecture, Leadership, Business Process..., CRM, Business Transformation, Project Delivery, Business Process, Outsourcing, Customer Satisfaction, Knowledge Management, PMO, ITIL, Business Intelligence, IT Service Management, Project Portfolio..., PMP, Customer Experience, SharePoint, Contact Centers, IT Operations, Service Management
Education
Carnegie Mellon University
BS, Technical Writing and Communications
University of Denver
Masters, Telecommunications
AT&T June 2014 - Present
AT&T August 2010 - June 2014
AT&T October 2008 - August 2010
AT&T December 2000 - September 2008
Avaya July 1998 - November 2000
Lucent Technlogies August 1996 - June 1998
AT&T April 1983 - August 1996
Skills
•Analytical Skills:..., •Communication skills:..., •Interpersonal..., •Computer Literacy: ..., •Managing Multiple..., •..., •Multicultural..., •Planning: Results..., •Problem Solving:..., •Adult Learning..., •..., •Learning Styles and..., •Instructional design..., •Needs Assessments, •Training Delivery..., •Knowledge of Gagne’s..., Project Planning, Networking, Vendor Management, Managed Services, TCP/IP, Integration, Project Management, Positive Employee..., Job Coaching, Coaching & Mentoring, Mentoring New Hires, Competency Based..., Employee Training, Telecommunications, VoIP, WAN, IP, Employee Management, Wireless, Troubleshooting, MPLS, Switches, Workforce Management, Task Assignment
Education
Capella University 2014 — 2018
Doctor of Philosophy (Ph.D.), Postsecondary and Adult Education
University of Phoenix 2003 — 2005
Master of Arts (M.A.), Adult Education and Distance Learnng, 3.84
Webster University 1997 — 1999
Master of Arts (M.A.), Computer Resource and Information Management, 3.42
National-Louis University 1994 — 1996
Bachelor of Arts (B.A.), Applied Behavioral Science, 3.8
Gravity Product Development and Manufacturing April 2015 - Present
KONG Company October 2002 - Present
Avaya August 2001 - September 2002
Quark Software Inc. October 1999 - August 2001
Skills
Product Management, Product Development, Project Delivery, Business Strategy, Market Analysis, Product Marketing, Sales Operations, New Business Development, Pricing, Sales
Education
James Madison University 1995 — 1998
Bachelor of Business Administration (B.B.A.), Marketing
Castleton State College 1994 — 1995
Business Administration and Management, General
Avaya December 2009 - Present
Skills
Virtual Worlds, Security, Graphics, Software Development, User Experience, User Interface Design, Software Engineering, Software Design, Software Solution..., Network Security, Integration, SaaS, User Interface, System Architecture, Cloud Computing, Mobile Applications, Architectures, Telecommunications, Architecture, Mobile Devices
Education
Carnegie Mellon University 1992 — 1994
Masters
The University of British Columbia 1989 — 1993
BSc w/ Hon
Two Sigma Investments July 2008 - Present
Avaya September 2000 - July 2008
Ondotek Inc June 2000 - September 2000
Bell Labs Lucent Technologies August 1998 - May 2000
Transarc/IBM January 1997 - August 1998
Carnegie Mellon University August 1995 - December 1996
Bell Labs Lucent Technologies June 1996 - July 1996
Skills
Software Engineering, C, Java, Distributed Systems, JavaScript, Software Development, TCP/IP, Linux Kernel, Linux, Algorithms, Multithreading
Education
Carnegie Mellon University 1995 — 1996
MS, Electrical and Computer Engineering
Carnegie Mellon University 1991 — 1995
BS, Electrical and Computer Engineering
Wildcard June 2014 - Present
Goldman Sachs June 2006 - May 2014
Avaya 2004 - 2006
Skills
Personal Investing, Skiing, NBA Basketball, Investments, Sybase, Perl, Ski, Equities, Derivatives, Trading Systems, Hatha Yoga, Electronic Trading, Agile Methodologies, SDLC, Business Analysis, Investment Banking
Education
Carnegie Mellon University 2003 — 2004
M.S., Computer Engineering
Carnegie Mellon University 1999 — 2003
B.S., Computer Science
Rogers Communications February 2012 - Present
Rogers Communications July 2011 - February 2012
Starbucks and Volunteer Canada April 2011 - April 2011
Sonny Cho for City Councilor Ward 24 Campaign August 2010 - September 2010
Avaya January 2010 - May 2010
Nortel January 2007 - January 2010
Nortel July 2008 - January 2009
Nortel January 2008 - July 2008
Skills
VoIP, IP, Integration, Switches, Routing, Linux, Ethernet, Enterprise Software, Technical Support, Troubleshooting, Databases, Servers, Networking, SIP, Team Leadership, Mobile VoIP, Wireless Communications..., IP Multimedia Subsystem, Network Administration
Education
Self Study - CCNA 2010 — 2011
Cisco Certified Network Associate Routing & Switching
Carleton University 2002 — 2006
Bachelor, Electrical Engineering
Cisco Systems May 2011 - July 2012
Avaya October 2010 - May 2011
Nortel May 1997 - September 2010
Skills
Telecommunications, Troubleshooting, Vendor Management
Education
Capella University 2013 — 2018
Master's Degree, Mental Health Counseling
University of Phoenix 2008 — 2010
Master's Degree, Master of Science in Psychology
University of Phoenix 2004 — 2007
Bachelor's Degree, Human Services Management
Avaya December 2009 - Present
Nortel September 1999 - December 2009
Connecting Point Computer Center June 1991 - September 1999
Johnson Controls June 1989 - June 1991
McHugh, Freeman & Associates December 1988 - June 1989
Skills
Unified Communications, VoIP, Cisco Technologies, Networking, HP, SIP, Telephony, Software Installation, Avaya, IP, Managed Services, Telecommunications, MPLS, Ethernet, IVR, Wireless, SIP Trunking, TDM, WAN, Solution Selling, LAN-WAN, Sales Engineering, Contact Centers, Unified Messaging, Video Conferencing, CTI, H.323
Education
Carroll University 1985 — 1989
BS, Computer Science, Mathematics
DSA January 2014 - Present
Microsoft 2008 - 2013
MTInc 2004 - 2008
Battelle Memorial Institute 2001 - 2004
fourthchannel 1999 - 2000
Lucent Technologies 1995 - 1999
Avaya 1992 - 1995
AT&T Bell Laboratories 1982 - 1991
Education
UCL 1973 — 1980
MSEE, Electrical Engineering
Carnegie Mellon University - Tepper School of Business
Executive MBA program
ADP November 2014 - Present
Merck May 2007 - November 2014
Avaya June 2005 - May 2007
Ansoft Corp (now Ansys) August 1997 - May 2005
Skills
Business Analytics, Financial Planning &..., Technology Management, Process Improvement, Six Sigma, Optimization, Portfolio Management, Analysis, Metrics, Strategy, Management, Cross-functional Team..., Project Management, Leadership, Vendor Management, Business Analysis, Analytics, Business Strategy, Business Process...
Education
Carnegie Mellon University - Tepper School of Business 2002 — 2005
MBA, Finance, Operations
The University of Texas at Arlington 1995 — 1997
MS, Aerospace Engineering
Indian Institute of Technology, Madras 1991 — 1995
B. Tech., Aerospace Engineering
Extreme Networks February 2012 - Present
Overture Networks March 2011 - February 2012
Hatteras Networks July 2007 - March 2011
Avaya January 2005 - May 2007
MCI April 2004 - January 2005
AT&T October 2002 - April 2004
Valkyrie Internet Service June 1996 - April 2004
Avaya August 2001 - July 2002
Telcordia April 2000 - August 2001
Skills
Solaris, Perl, Linux, XML, C, Java, Apache, SNMP, TCP/IP, Shell Scripting, Network Performance..., Unix, MySQL, C++, IP, Network Engineering, Software Engineering, Bash, System Architecture, Software Development
Education
Case Western Reserve University 1997 — 1998
MS, Computer Engineering and Science
Case Western Reserve University 1993 — 1997
BS, Computer Engineering
CA Technologies July 2015 - Present
Xceedium Inc February 2012 - Present
IBM May 2008 - February 2012
Avaya 2007 - May 2008
Ubiquity Software October 2005 - March 2007
Avaya (Formerly Ubiquity Software) 2005 - 2007
Versatel Networks October 2004 - October 2005
Skills
Quality Assurance, Java Enterprise Edition, Eclipse, JMeter, OO Software Development, Agile Methodologies, Agile Testing, Databases, Java, JUnit, WebSphere Application..., Automation, Web Applications, Software Quality..., Scrum, Software Development, Test Automation, Tomcat, XML, Web Services, Unix
Education
Carleton University 1999 — 2003
BCS, Software engineering
OpenText February 2013 - Present
a stealth startup February 2012 - February 2013
Avaya March 2010 - February 2012
Northrup Grumman March 2006 - August 2008
Raytheon September 2004 - March 2006
Media Services May 2003 - August 2004
UCLA, Graduate School of Education and Information Sciences March 2002 - May 2003
Skills
Software Development, Programming, Software Engineering, Testing, System Design, XML, Product Management, Unified Communications, Integration, JavaScript, Object Oriented Design, Scrum, Distributed Systems, System Architecture, Subversion, Software Design, Agile Methodologies, Java, Unix, Android Development, Python, Django, Git, Mercurial, Node.js, SQL, NoSQL
Education
Carnegie Mellon University 2005 — 2007
MS, Software Engineering
University of California, Los Angeles 1997 — 2001
BS, Computer Science
Halogen Software February 2014 - Present
Entrust July 2013 - February 2014
Avaya December 2009 - June 2013
Avaya April 2008 - June 2013
Avaya December 2011 - February 2013
Nortel April 2003 - December 2009
Nortel Networks April 2001 - April 2003
Bell-Northern Research April 1997 - April 2001
Telnet Inc. 1995 - 1997
QNX May 1992 - September 1992
Skills
ClearCase, Device Drivers, Linux Kernel, Testing, Linux, Operating Systems, Distributed Systems, TCP/IP, Software Design, IP
Education
Carleton University 1998 — 2003
Masters
Carleton University 1990 — 1995
Bachelor
Avaya Inc November 2013 - Present
Avaya January 2012 - Present
Avaya Inc. July 2007 - July 2012
MEDRAD Inc June 2003 - July 2007
Toys R Us October 1994 - June 2006
Skills
Project Management, Databases, Supply Chain, Logistics, Supply Chain Management, Operations Management, Cross-functional Team..., Process Improvement, Strategic Planning, Network Modeling, Continuous Improvement, Budgets, Leadership, 3PL, Transportation, Negotiation
Education
Carnegie Mellon University - Tepper School of Business 2001 — 2003
MBA, Operations, Finance, Strategy
Cornell University 1990 — 1994
Bachelor of Science (BS), General Studies
Avaya January 2012 - Present
Avaya July 2010 - Present
AAR 2013 - 2014
ABB 2008 - 2009
Eaton 2000 - 2008
Skills
Process Improvement, Operations Management, Supply Chain Management, Cross-functional Team..., Six Sigma, Project Management, Forecasting, Business Process..., Supply Chain, Team Building, Outsourcing, Program Management, Vendor Management, Management, Procurement, Contract Negotiation, Project Planning, Materials Management, Supply Management, SAP, Change Management, Strategic Sourcing, Product Management, Business Process, Logistics, Lean Manufacturing, Continuous Improvement, Team Leadership, Leadership, Quality Management, Manufacturing, Business Analysis, Strategy
Education
Campbell University 2001 — 2004
BA, Business Administration/ Economics
AppNexus May 2015 - Present
American Express OPEN September 2013 - May 2015
Deloitte Consulting August 2011 - September 2013
Deloitte September 2008 - August 2011
Avaya May 2007 - August 2007
CSG Systems 2004 - 2006
VI Tuning, Inc 2002 - 2005
Education
Carnegie Mellon University - Tepper School of Business 2006 — 2008
Master of Business Administration (MBA), Strategy, Finance, and Marketing
Tufts University 2000 — 2002
MS, Mechanical Engineering
Tufts University 1996 — 2000
BS, Mechanical Engineering
Staples High School 1992 — 1996
Avaya April 2011 - Present
Skills
SAP Implementation, Sarbanes-Oxley Act, Forecasting, Internal Controls, Financial Analysis, Financial Reporting, SAP, Consolidation, Process Improvement, Cost Accounting, Hyperion Enterprise, Accounting, Managerial Finance, Variance Analysis, Mergers, Cross-functional Team..., Financial Modeling, Telecommunications, Revenue Recognition, Acquisition Integration, Business Process..., Business Analysis, Strategic Financial...
Education
Carnegie Mellon University - Tepper School of Business 1991 — 1993
Master of industrial Administration
Wilkes University 1977 — 1981
BS
Wilkes University 1977 — 1981
Bachelor of Science (BS)
wyoming Valley West 1975 — 1977
high school degree
Avaya January 2009 - Present
Nortel 2000 - 2009
Nortel 1996 - 2000
Skills
FPGA, VHDL, Verilog, ATM, I2C, SPI, Hardware, C, MPLS, TDM, Flash, Communication Systems, Altera, Xilinx, Ethernet, DSP, ATM networks, Hardware Architecture, Embedded Systems
Education
Carleton University 1992 — 1996
B Eng, Electrical
Mitel February 2015 - Present
Avaya January 2011 - December 2012
Nortel 1994 - 2010
Skills
Telecommunications, Agile Methodologies, Software Development, IP, TCP/IP, Linux, SIP, ClearCase, VoIP, System Testing, Wireless, Requirements Analysis, Software Design
Education
Carleton University 1987 — 1991
Weichert Realtors November 2012 - Present
Avaya July 2007 - May 2012
SER Solutions September 2006 - May 2007
Independent Consulting January 2006 - August 2006
Aspect Communications October 2004 - October 2005
Genesys Telecommunications May 2000 - October 2004
AT&T April 1993 - May 2000
Sprint Communications May 1989 - May 1993
Skills
Business Development, Account Management, Sales, Contact Centers, SaaS, Business Alliances, IVR, Call Center, Solution Selling, Channel, Unified Communications, Enterprise Software, Strategic Partnerships, Professional Services, CTI, Call Centers, Channel Partners, Leadership, Management
Education
Georgetown University - The McDonough School of Business 1987 — 1989
Master of Business Administration (M.B.A.)
Carnegie Mellon University 1979 — 1983
BS, Applied History
House of Commons July 2015 - Present
Topview.camera January 2014 - Present
blackorchidz.com January 2000 - Present
Avaya September 2011 - February 2015
TopView.Camera 2014 - 2015
TopView.Camera 2014 - 2015
House of Commons February 2013 - June 2014
Canadian Air Transport Security Authority January 2011 - October 2011
Cactus Commerce June 2008 - January 2011
Nonlinear Creation Inc. September 2006 - January 2008
Skills
JavaScript, Web Development, CSS, XAML, jQuery, Web Design, User Interface Design, User Experience Design, Information Architecture, WPF, HTML, HTML 5, CSS3, Visual Studio, TFS, Git, SharePoint Designer, Adobe Creative Suite, Digital Photography, .NET, XSLT, SharePoint, Apple, Windows, XML, E-commerce, Dreamweaver, PHP, WordPress, User Interface, Flash, MySQL, Sharepoint 2013, User Experience, Troubleshooting, Problem Solving, ASP, C#, ActionScript, Accessibility, Usability, SEO
Education
IADT 2005 — 2005
Diploma, Digital Media and Design
Carleton University 2002 — 2003
Avaya October 2012 - March 2015
Avaya December 2009 - September 2012
Nortel March 2007 - December 2009
Nortel January 2001 - March 2007
Nortel Networks 1998 - 2001
Skills
Telecommunications, Wireless, SIP, VoIP, IP, R&D, Unified Communications, Ethernet, Product Management, Mobile Devices, Cloud Computing, Carrier Ethernet, Embedded Systems, Software Development, Program Management, Integration, H.323, Telephony, QoS, Architecture, Strategy, Team Leadership, TDM, Networking, TCP/IP, Avaya, Business Intelligence, Business Process, Leadership, Enterprise Software, Management, Managed Services, Professional Services, Mobile Communications, Network Design, ATM networks, SOA, MPLS, System Architecture, IVR, SS7, Go-to-market Strategy, Mobile Technology, IPTV, Network Architecture, WiFi, Agile Methodologies
Education
Carleton University 1988 — 1990
MSEE
McGill University 1982 — 1986
BENG, Honours Electrical Engineering Computer Option, Graduated with Distinction
Civis Analytics April 2014 - Present
Rifiniti, Inc. June 2013 - March 2014
Harvard University September 2012 - May 2013
United States Air Force July 2010 - August 2012
Lockheed Martin May 2008 - August 2009
Carnegie Mellon University October 2007 - December 2008
Avaya June 2007 - August 2007
Carnegie Mellon University ECE Dept January 2007 - February 2007
County of Monmouth June 2006 - August 2006
Monmouth County Library November 2003 - August 2005
Skills
Statistics, Data Analysis, Data Mining, R, Matlab, Statistical Modeling, Python, Microsoft Office, Mathematical Modeling, Teaching, Public Speaking, C++, Research, Operations Research, Java, Weka, SQL, SPSS, VBA, Natural Language..., LaTeX, Tableau, Technical Writing, Expert Witness, Recruiting, JavaScript
Education
Harvard University 2012 — 2013
AM, Statistics
Carnegie Mellon University 2006 — 2010
BS, Mathematical Sciences
The University of Manchester 2009 — 2009
Study Abroad
High Technology High School 2002 — 2006
Cyphort Inc July 2014 - Present
Juniper Networks September 2010 - June 2014
Avaya January 2010 - September 2010
Nortel May 1999 - January 2010
3Com September 1997 - May 1999
Ungermann-Bass 1992 - 1997
Education
Cornell University 1987 — 1988
M. Eng., Engineering Physics
Carnegie Mellon University 1983 — 1987
Bachelor of Science (B.S.), Physics
Trevmo LLC February 2011 - Present
Dewmar International, BMC, Inc. November 2009 - February 2011
Xerox August 2005 - November 2009
Allscripts September 2003 - August 2005
LSU Health Sciences Center October 2001 - September 2003
Avaya October 2000 - August 2001
United States Air Force July 1989 - August 2000
Skills
Healthcare, EHR, Cerner, EMR, Healthcare Information...
Education
Centenary College of Louisiana 1998 — 2001
MBA, 3.8
University of Louisiana at Monroe 1995 — 1996
Bachelor of Science, Clinical Laboratory Science/Medical Technology/Technologist, 3.89
Louisiana Tech University 1993 — 1995
Associate's degree, General Studies, 4.0
Avaya September 2015 - Present
Amdocs Ltd (formerly Bridgewater Systems) January 2012 - September 2015
Bridgewater Systems August 2007 - December 2011
Primus Telecommunications Canada September 2005 - August 2007
RIM March 2005 - September 2005
MTV Networks Europe October 2002 - November 2004
Education
Carleton University 1991 — 1995
Psychology
Northrop Grumman Information Systems December 2011 - Present
Northrop Grumman Aerospace Systems December 2008 - December 2011
Pacific Northwest National Laboratory April 2006 - December 2008
AT&T Government Solutions April 2002 - April 2006
Avaya June 2000 - April 2002
United States Air Force May 1993 - June 2000
Skills
Information Assurance, DoD, Electronic Warfare, Air Force, Systems Engineering, Security Clearance, CCIP, Security, Computer Security, Testing, Security+, Military, Government Contracting, Intelligence Analysis, SIGINT, Network Security, Information Security, CISSP, Intelligence, Defense, System Architecture, Information Security..., National Security, Command, C4ISR, Military Operations, Military Experience, Vulnerability Assessment, Top Secret, Integration, Program Management, Government, Project Management, Management, Analysis, Operational Planning
Education
EC Council 2012 — 2012
Certified Ethical Hacker (CEH)
IACRB 2012 — 2012
Certified SCADA Security Architect (CSSA)
Capitol College 2006 — 2008
M.S., Information Assurance
Southern Methodist University 2004 — 2004
Certification, Computer Forensics
University of Colorado Denver 1996 — 2000
B.S, Applied Mathematics
Lakeside Amusement Park March 2003 - Present
Avaya 1994 - 2001
Skills
Process Management, Dealing with Ambiguity, Action Oriented, Persuasion Skills, Open-minded, Team Spirit, Fairness, Technical Aptitude, Supervising Employees, Progressive Discipline, Schedule Planning, Training New Hires, Hiring/firing, Supervising Staff, Maintaining Business..., Presenting Ideas, Driving Revenue, Operations Optimization, Project Management, Management, Leadership, Schedules, Open Minded, Product Management, Supervising, New Hire Training, Relationship Marketing, Fairness Opinions, Event Management, Training, Operations Management, Marketing Strategy, Strategic Partnerships, Team Leadership, Telecommunications, Vendor Management, Call Centers, Employee Training, Marketing, Public Relations, CRM, Product Marketing, Program Management, Team Building
Education
Colorado State University 1998 — 2000
M.S.
Carroll University 1974 — 1978
B.A.
The University of Chicago 1970 — 1974
H.S.
CipherCloud August 2014 - Present
Salesforce.com June 2009 - August 2014
Avaya October 2005 - December 2008
Avaya December 2004 - October 2005
Avaya November 2002 - December 2004
Lucent Technologies November 1996 - October 2002
Skills
Channel, CRM, Strategy, Salesforce.com, Enterprise Software, Cloud Computing, Business Development, Program Management, SaaS, Solution Selling, E-commerce, Sales Operations, Business Intelligence, Sales Management, New Business Development, Unified Communications, Sales, Telecommunications, Professional Services, Wireless, Strategic Partnerships, Go-to-market Strategy, Business Alliances, Management, Channel Partners
Education
Case Western Reserve University 1984 — 1987
Bachelor of Science
Avaya December 2009 - Present
Nortel January 1999 - December 2009
Bell Northern Research June 1993 - December 1996
Computing Devices Canada March 1992 - June 1993
Canadian Marconi 1988 - 1992
Carleton University July 1984 - June 1986
Skills
SIP, Software Engineering, ClearCase, Agile Methodologies, Software Development, Java, Embedded Systems, Embedded Software, Software Design, TCP/IP, Object Oriented Design, IP, Telecommunications, Integration, VoIP, Wireless, Linux, Ethernet, Unix, C, C++
Education
Carleton University 1982 — 1984
M.Eng, Software Engineering
Carleton University 1978 — 1982
B.Eng, EE, specializing in Computer/software engineering
Henry Munro, Colonel By
Henry Munro, Colonel By
Avaya VPAVAYA2000 - 2001
Skills
Professional Services, Cloud Computing, Channel Partners, Business Alliances, SIP, Cross-functional Team..., Telecommunications, Wireless, SaaS, Managed Services, IP, Contact Centers, Pre-sales, Data Center, Program Management, Channel, Vendor Management, Go-to-market Strategy, Enterprise Software, Avaya, Mobile Devices, Product Management, Unified Communications, Solution Selling, VoIP, Strategic Partnerships, Telephony, Call Center
Education
Carnegie Mellon University 1973 — 1979
Protiro Inc May 2008 - Present
Manheim Technology August 2007 - May 2008
Level 3 Communications January 2007 - July 2007
Ciber Inc June 2006 - November 2006
Level 3 Communications December 2004 - May 2006
Emperative Inc February 2001 - November 2004
Avaya July 1997 - February 2001
Education
University of Colorado Boulder 1988 — 1992
MS, Computer Science
Carnegie Mellon University 1974 — 1975
MS, Civil Engineering
Illinois Institute of Technology 1971 — 1974
BS, Civil Engineering
Publicis Touchpoint Solutions February 2014 - Present
Publicis Touchpoint Solutions April 2013 - February 2014
Publicis Touchpoint Solutions, Inc. July 2008 - April 2013
Avaya November 2006 - August 2008
Concentra January 2004 - November 2006
Allstate August 2000 - December 2003
American List Counsel April 1998 - August 2000
Skills
Financial Analysis, Financial Modeling, Forecasting, Budgeting, Accounting, Budgets, Variance Analysis
Education
Centenary College 2003 — 2005
MBA, Business Administration
Rider University 1997 — 1999
BS, Economics
US Bank February 2013 - Present
US Bank July 2008 - February 2013
Avaya September 2005 - May 2008
Avaya September 1998 - September 2005
Skills
VoIP, Cisco Technologies, Switches, Routing, System Administration, Telephony, Avaya, Troubleshooting, Management, Project Management, Telecommunications, IP, SIP, Call Centers, Infrastructure, Call Center, CRM, Unified Communications, Software Installation, Voice Mail, Integration
Education
Prairie State College 1996 — 1998
Capella University
Information Technology
Ciena March 2013 - Present
Avaya March 2012 - March 2013
Research In Motion 2008 - May 2012
Nortel May 2005 - November 2008
Nortel Networks 2005 - 2008
Nortel Networks, BCM Product Group 2005 - 2006
Skills
VPN, Requirements Analysis, Telecommunications, .NET, TCP/IP, Networking, ClearCase, Agile Methodologies, Software Development, Software Engineering, SIP, Linux, Wireless, Embedded Systems, C, Object Oriented Design, VxWorks, VoIP, C++, IP, Software Design, Ethernet, Java, Unix, Embedded Software, Eclipse
Education
Carleton University 1998 — 2004
M. A. Sc. M. Eng., Computer Systems Engineering
Lester B. Pearson
Strategic Projects and Services August 2010 - Present
Consultedge July 2002 - September 2010
Avaya September 1997 - September 2001
Education
Centenary College 2001 — 2004
Bachelor of Science, Business Administration
Attain June 2012 - Present
Johnson Technology Systems, Inc. April 2010 - June 2012
Avaya August 2007 - June 2008
Volt February 2006 - August 2007
IBM Global Services August 2001 - November 2005
Lucent Technologies January 1998 - September 1999
A. J. O'Sullivan, PA July 1996 - January 1998
Skills
Microsoft Excel, SAP XI/PI, SAP MDM, SAP SD, uPerform, Next Gen, Visio, CompTIA A+ Certification, Security+, SAP R/3, SAP BW, Analysis, Databases, SAP, Training, Vendor Management, Software Documentation, SharePoint, Process Improvement, PMO, Sales Operations, Troubleshooting, Integration, Project Management, Project Planning, Management, Business Intelligence, Business Analysis, Business Process, Testing, CRM, Requirements Analysis, Program Management, Business Process..., PMP, ERP, SDLC, IT Strategy
Education
Warren County Community College 2009 — 2009
Administrative and Clinical Medical Assiting
Centenary College 1991 — 1994
BFA, Interior Design
Spring Garden College 1989 — 1991
Architecture
Mitel Networks August 2013 - Present
Avaya December 2009 - Present
Avaya December 2009 - Present
Avaya October 2009 - June 2013
Nortel November 2000 - December 2009
Nortel November 2000 - October 2009
Skills
VoIP
Education
Canadore College 1981 — 1982
Diploma, Executive Assistant
Barclays March 2015 - Present
Hewlett-Packard February 2010 - March 2015
Avaya May 2001 - April 2009
Interactive Business Systems, Inc. October 1998 - April 2001
Powerlink Queensland 1993 - 1998
Skills
Enterprise Software, Integration, Solution Architecture, System Design, Analytics, Enterprise Search, Telecommunications, Telephony, Contact Centers, Call Recording, CTI, VoIP, Team Leadership, Professional Services, Presales, Sales Engineering, Perl, C/C++, Offer Creation, Social Media, Requirements Analysis, Technical Architecture, Software Engineering, Software Development, Databases, Relational Databases, Autonomy IDOL, Avaya, SIP, Pre-sales, Business Analysis, Architectures, Cloud Computing, Requirements Gathering, System Deployment, SOA, SaaS
Education
The University of Texas at Dallas 2004 — 2006
MBA, Business
Carnegie Mellon University 1999 — 1999
Graduate Course, Managing Software Development
The University of Queensland 1997 — 1998
Masters in Information Technology Studies, Computer Science
The University of Queensland
Bachelor of Engineering, Electrical
The University of Queensland
Bachelor of Science, Computer Science
Avaya 2009 - Present
Nortel 1998 - 2009
Mitel 1992 - 1997
Skills
Marketing, Digital Marketing, Digital Media, Organic Search, SEM, SEO, Integrated..., Strategic Partnerships, Marketing Strategy, Online Marketing, Strategic Alliances, Product Marketing, Project Management, Leadership, Team Leadership, Brand Management, Paid Media, Media Planning, Solutions Marketing, Content Marketing, Mobile Marketing, Integrated Marketing, Managed Services, Product Management, Go-to-market Strategy, Channel Partners, Unified Communications, Solution Selling, Telecommunications, Wireless, IP, VoIP, Business Alliances, SIP, Telephony, Cloud Computing, Ethernet, Multi-channel Marketing, Channel
Education
Carleton University
Bachelor of Commerce (B.Com.), Business, Major in Marketing
Innovatia March 2015 - Present
Innovatia January 2012 - March 2015
Avaya December 2009 - October 2011
Nortel Networks March 2003 - August 2009
Nortel Networks September 2001 - March 2003
Nortel May 1999 - September 2001
Nortel Networks November 1994 - May 1999
Freelance 1992 - 1993
CTV August 1991 - April 1992
CKO Radio 1982 - 1989
Skills
Business Acumen, Networking, Operations Management, Team Leadership, Team Management, Strategic Planning, Customer Oriented, Journalism, Knowledge Management, Technical Writing, Training, Project Management, Program Management, Software Documentation, Resource Development, FrameMaker, Analysis, Employee Training, Technical Documentation, Management, VoIP, Vendor Management, Cross-functional Team..., Telecommunications, Learning Management, ADDIE, Instructional Design, Customer focused, Facilitations, Active listening, Influence Others, Relationship Management, Facilitation, Technical Communication, Leadership, Strategy
Education
Centennial College 1979 — 1982
Associates, Applied Arts: Radio & TV Broadcasting
Avaya December 2009 - Present
Nortel 2009 - December 2009
Nortel June 2001 - November 2008
Nortel 2000 - 2002
Skills
Product Management, Project Management, Wireless, Strategy, Telecommunications, Management, High Performance Teams, Vendor Management, Product Development, Enterprise Software, Professional Services, Software Development, Architecture, Mergers, VoIP, Outsourcing, Business Planning, IP, Mobile Devices, Unified Communications, SIP, Integration, IT Service Management, Project Planning, Governance, Cloud Computing, Leadership, Managed Services, Ethernet, Telephony, Pre-sales, Data Center, PMP, System Deployment
Education
Carleton University 1983 — 1988
Honours BSc, Physics, Computer Science
Barrie Central Collegiate 1979 — 1983
Adobe Systems 2007 - Present
Avaya 2005 - 2007
HighRoads 2001 - 2005
Skills
Tomcat, Java, JavaScript, Agile Methodologies, XML, Software Development, Java Enterprise Edition, Hibernate, Databases, JSP, Web Services, Eclipse, Scrum, Ant, ActionScript, Linux
Education
Carleton University
Mathematics and Computer Science
St. Mark High School
OFS 2010 - Present
AAG Consultants 2009 - Present
Avaya Inc. 2002 - 2009
Avaya 1999 - 2002
Lucent Technologies 1990 - 1999
Skills
Trade Shows, Event Planning, Marketing Communications, Product Marketing, Marketing Strategy, Marketing, Lead Generation, Demand Generation, B2B, Salesforce.com, Public Relations, Account Management, B2B Marketing, Online Advertising, Social Media, Strategic Planning, Sales, Multi-channel Marketing, Channel, Marketing Management, Product Launch, New Business Development
Education
Capital University
MBA
Ohio University
BSC
Wheaton College May 2011 - Present
Wheaton College October 2008 - May 2011
Avaya 2000 - 2008
Lucent Technologies 1998 - 2000
Wheaton College August 1993 - May 1998
Ameritech October 1988 - December 1990
Skills
Event Planning, Public Speaking, Higher Education, Leadership, Marketing, Nonprofits, Resume Writing, Microsoft Office, Research, Student Affairs, Leadership Development, Teaching, Community Outreach, Event Management, System Administration, Customer Service, Project Management, Marketing Management, Administration, Product Launches
Education
University of Alabama 1974 — 1978
BS, Human Development & Family Life
Capital University 1987 — 1988
Certificate in Management, Business Administration
GENBAND January 2015 - Present
MMC Group LP October 2013 - July 2014
Avaya 1992 - June 2013
Nortel April 1992 - December 2009
MCI Corporation 1985 - 1987
Skills
SIP, Unified Communications, Telephony, Sales Engineering, Managed Services, Solution Selling, Telecommunications, TDM, VoIP, H.323, Avaya, Ethernet, IP, Network Design, Cloud Computing, Wireless, LAN-WAN, QoS, Channel Partners, ISDN, IVR, WAN, MPLS, Network Engineering, Video Conferencing, Sales Operations
Education
Capitol College
Associate of Arts and Sciences (AAS), Telecommunications Engineering
Bank of Canada May 2014 - Present
Optelian September 2013 - November 2013
Avaya December 2009 - May 2013
Nortel Networks June 2004 - December 2009
Nortel Networks March 1999 - June 2004
Nortel Networks November 1997 - March 1999
Communications Research Centre January 1989 - November 1997
Skills
Telecommunications, SIP, VoIP, IP, Change Management, Client/Staff Training, Contract Management, Cost Management, Data Analysis, Design of Experiments, Governance, Compliance, New Process Development, New Product Introduction, Program Management, Project Management, Quality Assurance, Quality Control, R&D Operations, Resource Management, Risk Management, Root Cause Analysis, Supplier Rationalization, Workflow Process..., Wireless
Education
Carleton University 1982 — 1989
Master of Engineering (M.Eng.), Electrical and Electronics Engineering
Carleton University 1982 — 1989
Bachelor of Engineering (B.Eng.), Electrical and Electronics Engineering, Graduated with High Distinction
Avaya January 2009 - Present
Nortel January 2004 - January 2009
Skills
Product Management, Telecommunications, Wireless, Product Lifecycle..., Mobile Devices, Product Marketing, SIP, LTE, Go-to-market Strategy, IP, VoIP, Unified Communications, Product Requirements, GSM, Carrier Ethernet, UMTS, Mobile Communications, 3G, Ethernet, CDMA
Education
Carleton University 1989 — 1994
Bachelor of Commerce (B.Com.), Economics
Avaya August 2007 - Present
Lucent Technologies 2000 - 2007
AT&T / Lucent Technologies 2000 - 2007
Skills
Strategic Sourcing, Supply Management, Telecommunications, Global Sourcing, Procurement, Cross-functional Team..., RFP, Contract Negotiation, Outsourcing, E-procurement, Sourcing, Ariba, Managed Services, Supplier Evaluation, Process Improvement, Supplier Development, Supply Chain Management, Program Management, Project Management
Education
Centenary College
Associates, Liberal Arts
formerly MediMedia Health Sampling Services, now J. Knipper & Company November 2013 - Present
MediMedia Health August 2011 - November 2013
MediMedia USA September 2005 - August 2011
Avaya 1998 - 2005
Skills
Cross-functional Team..., Operations Management, Telecommunications, Project Management, Account Management, CRM, Program Management, Quality Assurance, SDLC, Process Improvement, Product Management, Vendor Management, Business Process, Business Analysis, Pharmaceutical Industry, Leadership, Business Intelligence, Sales Operations, Training, Visio, Integration, Outsourcing, Change Management, Management, Business Process..., Requirements Analysis, Software Documentation, Strategy
Education
Villanova University
Certification, Lean Six Sigma
Centenary College
EZX Inc October 2009 - Present
Ericsson April 2008 - April 2009
Avaya 2006 - 2007
Diverse Solutions 1999 - 2005
Skyoptix 2001 - 2003
Oppenhiemer Funds March 2000 - October 2000
Beechwood Data Systems 1994 - 1999
GTE Government Systems 1991 - 1993
GTE Government Systems 1984 - 1991
Skills
Perl, XML, Testing, Java, Shell Scripting, Databases, MySQL, Web Applications
Education
Carnegie Mellon University 1980 — 1984
BS, Electrical & Computer Engineering
Covanta October 2014 - Present
Avaya January 2013 - October 2014
Avaya April 2012 - January 2013
Transportation Company via Parker Lynch November 2011 - April 2012
Evonik Degussa Corporation April 2003 - June 2011
Girl Scouts of Nothern NJ 2008 - 2010
Atlantic Mutual December 1996 - August 1999
CIT 1990 - 1996
Skills
Tax, Auditing, Corporate Tax, Tax Accounting, FAS109, FIN 48, OneSource, Tax Research, Account Reconciliation, Tax Returns, Accounting, Tax Preparation, Sales Tax, Software Documentation, Sage FAS, State Tax, International Tax, Fixed Assets, CCH Intelliconnect, Due Diligence, Income Tax, Cost Accounting, Corptax, SAGE FAS 500, Depreciation, Project Management
Education
Centenary College 2000 — 2002
Masters
East Stroudsburg University of Pennsylvania 1987 — 1989
BS
County College of Morris 1985 — 1987
AS
Hopatcong High School 1981 — 1985
Avaya November 2010 - Present
Avaya May 2010 - December 2010
Avaya December 2009 - May 2010
Nortel 2009 - December 2009
Nortel November 2007 - December 2008
TELUS 2004 - 2007
Sinc 2003 - 2004
Nortel 2001 - 2003
Bay Networks 1998 - 2000
Bay Networks 1998 - 2000
Skills
NCDS,NCSS,CCNA, SIP, Avaya, Routers, Unified Communications, Security, VPN, Switches, TCP/IP, CCNA, Troubleshooting, VoIP, NCSS, Network Administration, Telecommunications, NCDS, Network Security, Computer Network..., Routing, Call Centers, LAN-WAN, IP, Cisco Technologies, Wireless, Telephony, Servers, Network Design, Firewalls
Education
CEGEP - John Abbott College 1983 — 1985
DEC
Concordia University
Bachelor's degree -Not completed
Juniper Networks October 2014 - Present
Innovapost October 2013 - October 2014
TrueContext February 2013 - June 2013
Avaya July 2012 - February 2013
Avaya June 2011 - August 2012
Alcatel-Lucent September 2009 - July 2011
IBM September 2008 - December 2008
Skills
Java, Java Enterprise Edition, JavaScript, Spring, Tomcat, Eclipse, Linux, Objective-C, XML, Databases, JSP, Maven, AJAX, Test Automation, JIRA, Xcode, CSS, HTML, Python
Education
Carleton University 2007 — 2011
Bachelor, EE
BAU
self employed January 2008 - Present
Avaya April 2007 - June 2008
Syndesis Ltd. Richmond Hill, Ontario May 2000 - September 2001
Syndesis Ltd May 2000 - September 2001
Associated Consultants January 1993 - January 1997
Education
Carleton University 1986 — 1988
bachelor, Computer Math
Carleton University
Bachelor Degree, Computer Mathematics
TELUS May 2009 - May 2013
TELUS November 2006 - April 2009
Echoworx March 2005 - September 2006
Avaya 2003 - 2005
Sun Microsystems 2000 - 2002
Skills
Computers, Networking, Manage Client..., Project Management, Program Management, Sustainability, Technical Support, System Deployment, Contract Management, Risk Management, Customer Service
Education
Wilfrid Laurier University
Business Administration and Management, General
CDI College
Diploma in Computer Networking, Computer Science
CDI College
Diploma in Computer Programming, Computer Science
University of Banja Luka, Bosnia, (former Yugoslavia)
Engineer's degree, Computer Software Engineering
Avaya October 1998 - Present
American Paging/TSR Wireless, lLC April 1996 - October 1998
Data Monitor Systems April 1996 - April 1997
Sooner Answering Service, Inc February 1994 - April 1996
Genie Personnel Services November 1993 - February 1994
National Drug Assessment, Inc June 1991 - April 1993
Grannie Lynettes April 1991 - June 1991
Mid Continent Life Insurance August 1988 - January 1991
Skills
Telecommunications, Call Centers, Managed Services, Wireless, Avaya, Telephony, Process Improvement, Forecasting, Strategy
Education
Oklahoma State University-Oklahoma City 2013 — 2016
Sign Language Interpreter, Sign Language Interpretation and Translation
Canadian Valley Technology Center 1992 — 1993
Medical
Francis Tuttle Technology Center 1986 — 1988
Data Processing
Putman City West High School 1985 — 1988
Rose State College
General Education
Oklahoma City Community College
General Education
IBM Watson Group May 2015 - August 2015
Avaya June 2012 - December 2012
Deloitte China January 2012 - January 2012
Dresden University of Applied Sciences July 2011 - August 2011
Skills
Machine Learning, Algorithms, Software Engineering, Teamwork, Apache Maven, Java SE 7, Python, The Swift Programming..., Cocoa Touch, Troubleshooting, Git, VoIP, JAX-WS, The Go Programming..., Shell Scripting Language, The C Programming..., Matlab, HTML, Programming, Apache Hadoop, Eclipse, Hadoop, Telecommunications, R, OS X, CSS, JavaScript, Contact Centers, Markdown, LaTeX, JUnit, Management, Microsoft Office, Apache UIMA, Hive, Technical Support, Pig, AJAX, RESTful WebServices, Selenium Testing, Integration Testing, JMeter, Code Coverage, PowerMock, DevOps, x86 Assembly
Education
Carnegie Mellon University 2014 — 2016
Master's Degree, Computer Science, 3.7
Dalian University of Technology 2009 — 2013
Bachelor of Engineering (B.Eng.), Computer Science and Technology, 3.0/4.0
Avaya March 2012 - Present
Avaya June 2010 - March 2012
Avaya December 2009 - April 2010
Nortel Networks May 2005 - February 2008
Skills
Telecommunications, IP, VoIP, SIP, Unified Communications, Ethernet, Contact Centers, Telephony, IVR, Avaya, Managed Services, CTI, Wireless, TDM, Product Management, H.323
Education
Carleton University 1981 — 1987
Master of Engineering (M.Eng.)