Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
Avaya List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Avaya. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Avaya Salaries. You can even request information on how much does Avaya pay if you want to. Learn about salaries, pros and cons of working for Avaya directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
7,787 Avaya employees in database. Find out everything there's to know about Avaya employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Avaya Employees
Academic coaches January 2015 - Present
Teacher On Call November 2014 - Present
Imagine Schools August 2011 - October 2014
Imagine Schools January 2007 - May 2010
Advantage Learning Center May 2006 - January 2007
Avaya January 1977 - June 2001
Skills
Teaching, Cross-functional Team..., Liasoning, Elementary Education, Classroom Management, Lesson Planning, Time Management
Education
Arizona State University 2007 — 2010
Bachelor's degree, Early Childhood Education and Teaching
Chandler/Gilbert Community College 2005 — 2007
Associate of Arts and Sciences (AAS), Education
University of Pennsylvania August 2015 - Present
Oracle May 2015 - Present
Penn Cycle January 2015 - Present
The Wharton School August 2014 - October 2014
Avaya January 2014 - May 2014
Skills
MapReduce, Java, Python, Algorithms, JavaScript, Web Development, Matlab, Natural Language..., Programming, JUnit, Django, Artificial Intelligence, C++, C, Network Security, Linux, HTML, SQL, CSS, MySQL, PHP, C#, Data Structures, Software Development, Core Java, Unix, Software Engineering, Eclipse, XML, Microsoft Office, Machine Learning, Amazon Web Services..., Hadoop, Amazon EC2
Education
Universiy of Pennsylvania 2014 — 2016
Master's Degree, Computer and Information Sciences, General, 3.83/4 CGPA
BMS College of Engineering, Bangalore 2010 — 2014
Bachelor's Degree, Computer and Information Sciences, General, 9.66/10 CGPA
Carmel School
J L Sherman & Associates June 2014 - Present
Avaya February 2012 - June 2014
Cisco Systems May 2000 - July 2011
AT&T Bell Labs / Lucent Technologies September 1990 - May 2000
Malcolm Baldrige National Quality Award January 1993 - December 1995
Skills
VoIP, IP, SIP, Wireless, Unified Communications, Cisco Technologies, Agile Methodologies, Testing, TCP/IP, Process Improvement, Integration, Ethernet, QoS, Software Development, Telecommunications, Networking, Test Automation, Quality Assurance, Routing, Software Engineering, System Architecture, Telephony, Mobile Devices, Virtualization, Security, Switches, Data Center, Network Design, Cloud Computing, Network Architecture, Software Documentation, Unix, SaaS, MPLS, Linux, Video Conferencing, Network Security, Managed Services, Telepresence, Enterprise Software, Routers
Education
Arizona State University 1973 — 1977
MA, PhD, Educational Psychology
University of Wisconsin-Madison 1969 — 1973
BS, Psychology
Square Root, Inc. May 2014 - Present
Kinnser Software November 2011 - May 2013
Peoplefluent (formerly Peopleclick Authoria) January 2010 - October 2011
Authoria (which eventually became Peoplefluent) March 2008 - December 2009
Authoria (which eventually became Peoplefluent) April 2005 - February 2008
Avaya May 2003 - March 2005
Groove Networks 2002 - 2003
Wavesmith Networks December 2000 - September 2001
Response Networks 1999 - 2000
RSA Security 1998 - 1999
Skills
Product Strategy, Product Management, Product Marketing, Public Speaking, Communication Written, Cross-functional Team..., Organizational..., User Interface Design, User Experience, Agile Product Management, Agile Project Management, Marketing Strategy, Product Evangelism, Customer Insight, Product Innovation, Launch Of New Products, Sales Enablement, Merger Communications, SaaS, Enterprise Software, Mobile Applications, Agile, Start-ups, Analyst Relations, Home Health Agencies, Healthcare Information..., Agile Methodologies, Product Launch, Mergers, Professional Services, Cloud Computing, Strategy, Management, Telecommunications, E-commerce, Messaging, Salesforce.com, Mobile Devices, Market Research, Web Applications, Mergers & Acquisitions, Go-to-market Strategy, Scrum, Leadership, Business Analysis, Selling, Business Development, B2B, Strategic Partnerships, Integrated Marketing
Education
Babson College 1999 — 2003
MBA, Entrepreneurship
University of Massachusetts, Amherst 1988 — 1992
B.A., English
Kennebunk High 1986 — 1988
High School
Chick-fil-A April 2014 - Present
Avaya June 2010 - Present
Avaya 2004 - August 2010
GSCCCA 2003 - 2004
Predictive Systems 2000 - 2003
BearingPoint / KPMG Consulting 2000 - 2001
Sprint 1999 - 2000
Georgia Pacific 1998 - 1999
Clayton County Schools 1997 - 1998
Skills
IP, VoIP, Network Design, Unified Communications, QoS, SIP, Avaya, Cisco Technologies, Unified Messaging, LAN-WAN, Networking, Pre-sales, Managed Services, CTI, SIP Trunking, Network Administration, CCNP, MPLS, IVR, Sales Engineering, CCNA, BGP, WLAN, Telephony, Wireless, Video Conferencing, Network Security, H.323, Telecommunications, Network Architecture, Servers, Ethernet, Virtualization, VMware, Performance Testing, Radware, Load Balancing, Time Travel, Perpetual Motion...
Education
Georgia State University - J. Mack Robinson College of Business 2007 — 2009
Master of Business Administration (MBA), IT Management
Auburn University 1992 — 1997
Bachelor of Science (B.S.), Human Development and Family Studies, General
Greenville High School
Avaya May 2015 - Present
Verizon July 1998 - Present
Kelly Services March 2003 - August 2004
Genuity July 1998 - January 2003
Kelly Services May 1997 - July 1998
ATC Associates March 1995 - April 1997
Skills
Microsoft Office, Expense Reports, Invoice Processing, Catering, Event Planning, PeopleSoft, PACE, Travel Planning, Calendar Planning, Invoicing, Human Resources, Calendars, Oracle, Outlook, Travel Arrangements, Telephone Skills, Management, SAP, Filing
Education
ATI Career Training Center-Dallas 1994 — 1995
ATI Learning Center
SheaSolutions April 2012 - Present
Operational Technologies March 2011 - December 2011
Motorola Mobility, Inc. 2005 - February 2011
Avaya 2001 - 2004
Lucent Technologies 1996 - 2001
AT&T 1980 - 1996
Skills
Business Development, Wireless, Telecommunications, Product Management, Cross-functional Team..., Vendor Management, VoIP, Solution Selling, Product Marketing, Integration, Managed Services, Program Management, IP, Team Leadership, Call Center, Account Management, Sales Management, Wireless Networking, Contract Negotiation, Channel, Direct Sales, Sales
Education
Auburn University
BS
Fort Payne High School
NACR October 2014 - Present
Arrow S3 (formerly Shared Technologies) August 2010 - October 2014
Cincinnati Bell Technology Solutions July 2008 - August 2010
Avaya September 2006 - May 2008
Nauticom August 2000 - September 2006
Gemini Consulting February 1996 - June 1999
Skills
Unified Communications, Managed Services, VoIP, Avaya, Telephony, SIP Trunking, Call Center, IVR, Unified Messaging, ACD, Strategic Partnerships, CTI, Network Design, Channel, Salesforce.com, Direct Sales, Telecommunications, Solution Selling, Sales, Professional Services, Call Centers, Wireless, MPLS, Channel Partners, Video Conferencing, IP, SIP, WAN, Ethernet, Hosted Services, Cloud Computing, T1, Sales Engineering, Data Center, LAN-WAN, Contact Centers, SaaS, Metro Ethernet, PRI, Cisco Technologies, Voice Mail, Telepresence, ISDN, Enterprise Software, Voice & Data Convergence, TDM, Switches, Pre-sales, Internet Services, Broadband
Education
Art Institute of Pittsburgh 1986 — 1988
Associate of Arts (A.A.), Communication and Media Studies
Cisco January 2015 - Present
Lionbridge Technologies May 2014 - January 2015
Avaya 2012 - May 2014
Avaya 2011 - 2012
Cisco Systems 2009 - 2011
Cisco Systems 2005 - 2009
Cisco 2004 - 2005
Cisco Systems 1999 - 2003
Cisco Systems 1993 - 1999
Skills
Go-to-market Strategy, Business Alliances, Channel, Unified Communications, Sales Enablement, Partner Development, Partner Management, Channel Partners, Telepresence, Managed Services, Solution Selling, Professional Services, Integration, Strategic Alliances, Resellers, Strategic Partnerships
Education
Northeastern University
Bachelor of Science (B.S.), Marketing/Logistics
Arizona State University
Master of Business Administration (MBA), International Business
Anytime Fitness September 2007 - Present
Avaya December 2001 - September 2006
3Com June 1998 - August 2001
Cabletron Systems December 1996 - June 1998
Skills
Cloud Computing, Sales, Solution Selling, Sales Operations, Telephony, Account Management, Managed Services, Telecommunications, Customer Service, Training, Salesforce.com
Education
Assumption College 1992 — 1996
Bachelor's degree, English/Communications
Schnitzer Steel September 2008 - Present
Rockwell Collins December 2006 - September 2008
Horizon Distributors, Inc. April 2006 - December 2006
Celestica 2002 - 2005
Celestica 2001 - 2002
Avaya 2000 - 2001
Avaya 1999 - 2000
Avaya 1998 - 1999
Zondervan Publishers 1991 - 1996
United States Marine Corps 1987 - 1993
Skills
Procurement, Purchasing, Supply Chain Management, Continuous Improvement, Contract Management, Materials Management, Inventory Management, Supply Chain, Contract Negotiation, Sourcing, SAP, Logistics Management, Policy Writing, Process Improvement, Change Management, Program Management, Warehousing, Project Planning
Education
Arizona State University, W. P. Carey School of Business 1996 — 1998
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management
Davenport University 1992 — 1995
Bachelor of Business Administration (BBA), Business Administration and Management, General
Clean Critter Grooming May 2014 - Present
PetSmart September 2001 - February 2005
Avaya September 1997 - July 2001
Skills
Dog Grooming, Pets, Dogs, Dog Training, Customer Service, Dog Walking, Pet Sitting, Data Entry, Dog Behavior, Microsoft Word, Microsoft Office, Animal Behavior
Education
University of Phoenix 1999 — 2001
Business Administration and Management, General
Austin Community College 1984 — 1986
General Studies
Rovi Corporation February 2014 - Present
Cisco Systems 2012 - 2014
VerticalResponse 2011 - 2012
Lensity 2010 - 2011
Avaya 2008 - 2010
Avaya 2004 - 2008
Avaya 2001 - 2004
Quintus Corp. 1999 - 2001
Quintus Corp. 1997 - 1999
Quintus Corp. 1996 - 1997
Skills
Agile Methodologies, SaaS, Software Project..., Cloud Computing, Cross-functional Team..., Scrum, CRM, Program Management, SDLC, Telecommunications, Product Management, Integration, Vendor Management, Outsourcing, Project Management, Business Process, Customer Satisfaction, Project Portfolio..., Agile Project Management, Team Building, Waterfall, Software Development, Management, PMO, Strategic Thinking, Testing, Team Leadership, Software Engineering, Rally, JIRA, CSS, SharePoint, Web 2.0, Agile, Matrix Management, PLC, Net Promoter Score, Operations, Analytical Abilities, Certified Scrum Master..., TDD, Clarity, Cross Functional Team..., Global Delivery, Requirements Analysis, Version One, PaaS, Enterprise Software, Strategy, Professional Services
Education
New York Institute of Technology 1993 — 1995
M.S., Computer Science
Harvard University 1993 — 1993
Software Engineering Course, Computer Science
B. M. S. College of Engineering 1987 — 1991
B.E., Computer Science
AOS October 2012 - August 2014
IPcelerate, Inc. September 2008 - October 2012
VPI - Voice Print International March 2007 - September 2008
Cisco August 2005 - March 2007
Avaya 2000 - 2004
The Hesse Group 1993 - 1997
Siemens Information and Communication Networks, Inc. Formerly Rolm/ IBM 1983 - 1991
Skills
Cloud Computing, Data Center, Virtualization, Enterprise Software, Security, SharePoint, Managed Services, Strategy, Network Security, Microsoft Exchange, Unified Communications, Selling
Education
Arizona State University
Mesa Community College
Associate of Arts (A.A.), Business Administration and Management, General
Cisco Systems 2010 - Present
Avaya 2005 - 2010
Avaya 2001 - 2005
Lucent Technologies 1999 - 2001
Lucent Technologies 1994 - 1999
Skills
Solution Selling, IVR, Telephony, SIP, Selling, Strategy, Unified Communications, VoIP, Strategic Planning, Cisco Technologies, Contact Centers, Enterprise Software, Sales, CTI, Business Strategy, Management, Customer Experience, Operations Management, Contact Center..., Analysis, Wireless, Team Building, Servers, LAN-WAN, Workforce Management, Avaya, Call Centers, ACD, Avaya Technologies, Managed Services, Unified Messaging, Cisco Call Manager
Education
Arizona State University 1988 — 1992
BA, Interpersonal Communications
Avaya December 2009 - Present
Nortel December 1999 - January 2010
GTE Customer Networks May 1999 - December 1999
GTE Customer Networks May 1998 - May 1999
GTE Customer Networks 1994 - 1998
Skills
Managed Services, Telecommunications, Unified Communications, VoIP, Strategy, Proposal Writing, RFP, Technical Writing, Project Management, Leadership, Management, Call Centers, Wireless, Analysis
Education
Kennesaw State University 1990 — 1991
Art Institute of Atlanta 1983 — 1985
EY 2013 - Present
Avaya 2011 - 2013
Booz & Company 2005 - 2010
Lehman Brothers 2004 - 2004
Columbia Business School 2004 - 2004
Locke Lord LLP 1999 - 2001
University of Michigan, Ross School of Business 1998 - 1999
Skills
Management Consulting, Market Entry, Business Transformation, Acquisition Integration, Organizational Design, Strategy, Business Strategy, Corporate Development, Due Diligence, Mergers, Strategic Consulting, Private Equity, Restructuring, Business Case, Financial Modeling, Go-to-market Strategy, Competitive Analysis, Business Process..., Emerging Markets, Mergers & Acquisitions, Leadership, M&A experience, Corporate Finance
Education
Columbia University - Columbia Business School 2003 — 2005
MBA, Strategy
University of Michigan Law School 1997 — 1999
J.D., Law
IESE Business School - University of Navarra 2005 — 2005
MBA (exchange program)
Universidad de Salamanca 2003 — 2003
Spanish Language
Ateneo de Manila University 1992 — 1996
B.S, Business Management-Honors
State of Colorado January 2013 - Present
MoneyGram International October 2012 - February 2015
Booz Allen Hamilton June 2010 - October 2012
Byrne Urban Scholars July 2010 - February 2011
Eagle Creek Software Services January 2010 - April 2010
AVAYA October 2007 - April 2009
Avaya March 2006 - October 2007
Avaya September 2004 - March 2006
Avaya July 2000 - October 2002
Avaya September 1999 - June 2000
Skills
Contact Center Design, Business Transformation, Operations Management, Strategic Planning, Workforce Management, Customer Interaction..., Management Consulting, Customer Service, Telecommunications, Program Management, Call Center, Call Centers, Cross-functional Team..., Process Improvement, Product Management, Change Management, Leadership, Management, Business Analysis, Project Management, Enterprise Software, Team Management, Team Leadership, Project Planning, Business Strategy, Coaching, Software Documentation, Vendor Management, Budgets, Project Delivery, Executive Management, Outsourcing, Product Development, Policy, IT Strategy, CRM, Integration, Strategy, Customer Experience
Education
Naropa University 1995 — 1998
Graduate Study, Clinical Psychology
Austin College 1989 — 1993
BA, Psychology, Art
Avaya April 2015 - Present
ERA Herman Group Real Estate October 2005 - Present
Avaya June 2006 - May 2015
Avaya August 2008 - October 2009
Avaya June 2006 - August 2008
Alcatel-Lucent August 1996 - July 2006
Skills
Direct Sales, Telecommunications, Account Management, Sales, Customer Satisfaction, Contract Negotiation, Sales Operations, Sales Management, Negotiation, Managed Services, Unified Communications, New Business Development, Call Center, VoIP, Cross-functional Team..., Strategic Planning, Business Development, Customer Service, Selling, Avaya, Solution Selling, Professional Services, Call Centers, Product Management, Leadership, Vendor Management, Training, Customer Retention, Team Building, Team Management, Management, Strategic Partnerships, Salesforce.com, Project Planning, CRM, Analysis, Sales Process, Finance, Networking, Product Marketing, Avaya Technologies
Education
Regis University 2001 — 2003
Bachelor's degree, Business and Finance, Graduated Honors “Cum Lauda”
Art Institute of Colorado 1988 — 1991
Associate, Visual Communications
HP Vertica March 2015 - Present
Websense (acquired by Vista Equity Partners) January 2013 - Present
RSA The Security Division of EMC April 2011 - November 2012
Blue Coat Systems (acquired by Thoma Bravo) April 2009 - April 2011
F5 Networks January 2007 - October 2008
Symantec May 2004 - January 2007
SAS July 2001 - June 2004
Cisco April 2000 - July 2001
Avaya October 1996 - April 2000
AT&T 1987 - 1996
Skills
Solution Selling, Channel, SaaS, Enterprise Software, Cloud Computing, Sales Process, Cisco Technologies, Data Center, Sales, Network Security, Telecommunications, Sales Operations, Sales Enablement, Business Alliances, Leadership, Virtualization, Software Industry, Networking, Go-to-market Strategy, Account Management, Managed Services, Salesforce.com, Professional Services, Enterprise Network..., Direct Sales, CRM, Security
Education
Auburn University
Bachelor of Science, Business - Marketing
Deerfield School
High School
PPD June 2013 - Present
Quintiles March 2012 - May 2013
Collaborative Consulting June 2008 - February 2012
Hewlett-Packard (Formerly Knightsbridge Solutions) March 2006 - June 2008
Softpath System LLC August 2004 - March 2006
Avaya November 2000 - July 2002
Skills
Data Warehousing, ETL, Master Data Management, Customer Data..., Informatica, Oracle, PL/SQL, Data Integration, Business Intelligence, Microsoft SQL Server, Requirements Analysis, Enterprise Architecture, SDLC, Data Modeling, Solution Architecture, Business Objects, SOA
Education
Auburn University 2002 — 2004
MS, Computer Engineering
Univ of Madras 1996 — 2000
BE, Computer Engineering
Carousel Industries November 2008 - Present
Avaya March 2005 - November 2008
AT&T Wireless March 1999 - November 2005
Skills
Unified Communications, Telecommunications, B2B, Solution Selling, WAN, Management, VoIP, Managed Services, Juniper, Video Conference, Networking Solutions
Education
Augusta State University
Augusta Tech
RingCentral April 2014 - Present
Avaya August 1999 - April 2014
Skills
IP PBX, PBX, T1, PRI
Education
Arizona State University 1989 — 1996
Ph.D., HIstory
Colorado College 1983 — 1987
Bachelor's, Physics
Arapahoe High School
Avaya October 2014 - Present
Newt Global March 2014 - October 2014
InfoVisionHQ October 2012 - March 2014
Epsilon June 2012 - October 2012
Pyramid Consulting September 2011 - March 2012
Verizon January 2007 - March 2011
InfoVision Inc. January 2004 - January 2007
Zix Corporation January 2003 - January 2004
Infotek International, Inc 2001 - 2003
ObjectSpace 2000 - 2001
Skills
Intellectual Property, Graphic Design, Prototyping, IPTV, Object Oriented Design, Creative Concept..., Web Design, Interaction Design, R&D, User Interface Design, Illustration, Prototype, Team Leadership, User Experience, Product Development, Mobile Design, Mobile Applications, Mobile Devices, User-centered Design, Information Architecture, Web Development, ActionScript, Software Development, XML, HTML 5, User Experience Design, Web Applications, HTML, JavaScript, Front-end, User Interface, Wireframes, Usability Testing, CSS
Education
Art Institute of Dallas 1992 — 1995
Associates, Visual Communication
Art Institute of Dallas
Associate's degree, Visual Communication
Newark element14 July 2015 - Present
SoloGateway, Inc January 2014 - June 2015
Toshiba Business Solutions October 2012 - December 2013
Dr Pepper / 7UP May 2010 - April 2011
Dean Foods July 2009 - May 2010
Mitel July 2007 - June 2009
NACR January 2005 - June 2007
Avaya December 2002 - December 2004
AT&T, Lucent Technologies September 1994 - November 1998
Skills
Direct Sales, Consultative Selling..., Key Account Management, Strategic Planning, Customer Service, Contract Negotiation, Sales Management, New Business Development, Problem Solving, Project Implementation, Consumer Products, Telecommunications, Grocery, Budgets, Leadership, Business Planning, Key Account Development, Management, Sales, Customer Satisfaction, B2B, Training, Team Building, Account Management, Public Speaking, Leadership Development, Sales Operations, Networking
Education
Ashland University
BS, Marketing/Management
Warrensville High School
Diploma, Colege Prep
Avaya 2013 - Present
Amplifi Commerce 2011 - 2012
Bazaarvoice April 2010 - December 2011
Enilon 2010 - 2010
OSG 2008 - 2009
Secret for now January 2008 - 2008
Wieck Media 2007 - 2008
Powered, Inc. 2007 - 2007
ABI al boenker 2004 - 2005
Nokia 2003 - 2004
Skills
html, css, jquery, jQuery, Ruby, JavaScript, HTML, User Experience, User Interface, Git, CSS, Photoshop, Web Development, Web Design, CMS, HTML 5, Ruby on Rails, XML, Usability, Software Development, Web Standards, User Experience Design, Accessibility, HTML5, Front-end, Illustrator, Agile Methodologies, Graphic Design, User Interface Design, Graphics
Education
ATI Technical Training Center
Computer Science, One Year Program
Grand Prairie High School, Commercial Art
Diploma, Art/Art Studies, General
Gethsemane Lutheran Church February 2013 - Present
Gethsemane Lutheran Church 1997 - Present
Gethsemane Lutheran Church January 2010 - January 2013
Avaya October 2004 - October 2011
Avaya October 2002 - September 2004
AT&T and Lucent Technologies and Avaya October 1992 - September 2002
AT&T June 1981 - September 1992
Skills
Customer Relations, Sales Management, Avaya, Customer Satisfaction, Call Center, Sales, CRM, Telecommunications, Customer Service, Channel Partners, Call Centers, Team Building, Contact Centers, Sales Operations, Enterprise Software, Entrepreneurship, Unified Communications, Wireless, Telephony, IVR, Solution Selling, Managed Services, VoIP, Marketing, Direct Sales, Networking, Leadership, Salesforce.com
Education
Augsburg College 1977 — 1981
BA, Mathematics
Augsburg College 1977 — 1981
BA, Business Administration - Economics
Cisco Systems January 2013 - Present
Avaya April 2012 - December 2012
Enterprise Development Corporation of South Florida August 2004 - June 2012
Avaya July 2010 - March 2012
Avaya June 2008 - July 2010
Avaya, Inc. October 2002 - October 2008
Lucent Technologies October 1998 - October 2000
Cabletron February 1998 - June 1998
Spherion March 1995 - November 1995
Digital Equipment Corporation January 1993 - March 1995
Skills
Leadership, Sales Engineering, Professional Services, Offer Development, Software Development, Technical Operations, Technical Sales..., Solution Selling, Value Selling, Unified Communications, Contact Centers, Contact Center..., Avaya IP Telephony, Google Adwords, Google Webmaster Tools, Salesforce.com, Offshore Management, Public Speaking, Public Safety Technology, Programming, Field Marketing, Proposal Writing, Sales Support Tools, Virtual Teams, Latin America, EMEA, Web Design, Technical Leadership, Business Innovation, Cross-functional Team..., Avaya, VoIP, Program Management, SIP, Pre-sales, CRM, Sales Operations, Data Center, Enterprise Software, Mobile Devices, Product Management, Managed Services, Telephony, Integration, Cisco Technologies, Go-to-market Strategy, Networking, SaaS, Business Development, Lead Generation
Education
Barry University 2004 — 2006
B.S., Professional Administration
Babson College 1992 — 1992
Certificate, Training Certificate in Systems Integration
altE Store December 2007 - Present
Avaya November 2006 - November 2007
StarBak Communications November 2004 - September 2006
Avaya November 2004 - November 2004
Spectel January 2001 - November 2004
MultiLink November 1999 - January 2001
PictureTel September 1996 - November 1999
Racal Datacom October 1991 - June 1996
Aster Corporation 1988 - 1991
Artel Communications 1987 - 1988
Skills
Solar, Renewable Energy, Product Management, Telecommunications, VoIP, Photovoltaics, Solar Energy, IP, Solar Thermal, Alternative Energy, Energy, Cross-functional Team..., Channel Partners, Solar PV, Integration, Product Development, Sustainable Energy, Enterprise Software, Teamwork, Heating, Management, Energy Efficiency, SIP, Solution Selling, Engineering, Cleantech, Embedded Systems, Solution Development, Electricians, Energy Management, Direct Sales, Teaching, Wind Turbines, Customer Service
Education
GTE Sylvania Technical Institute 1984 — 1985
Electronic Technician
Assabet Valley Regional Technical School 1979 — 1983
Carpentry
Americas Trascent Management Consulting, LLC July 2014 - Present
Avaya August 2010 - October 2013
American Management Professionals (AMP) March 2009 - September 2009
Mott Community College January 2003 - February 2009
Michigan State Police 1998 - 2003
City of Pontiac April 1996 - September 1998
Genesee County Metropolitan Planning Commission March 1991 - April 1996
Skills
Visio, Databases, Business Intelligence, Software Documentation, Access, Microsoft SQL Server, Integration, Analysis, SQL, Oracle, Software Development, Training, Data Warehousing, Management, Testing, Cognos, Project Planning, ETL, Leadership, Troubleshooting
Education
University of Michigan 1991 — 1995
Masters, Public Administration; Public Administration
Arizona State University 1988 — 1990
Bachelor of Liberal Arts; BA, Geography
Area
BA, Geographic Information Systems / Quantitative Analysis
Cubist Pharmaceuticals September 2014 - Present
National Grid May 2014 - September 2014
CeltiCare Health September 2011 - March 2014
Novartis Pharmaceuticals September 2006 - 2011
Xquizit Technologies July 2005 - April 2006
Avaya October 2004 - July 2005
FSSI - Financial Statement Services Inc. August 2002 - May 2005
edocs June 1999 - March 2002
Skills
Enterprise Software, Business Analysis, Integration, Cross-functional Team..., CRM, Process Improvement, Product Management, Software Project..., Program Management, Business Intelligence, Agile Methodologies, Procurement Contracts, Contract Management, Training, Voice Over, SaaS, Cloud Computing, Professional Services, Consulting, Strategy, Software Development, Vendor Management, Project Management, Solution Architecture, Team Building, Requirements Analysis, Enterprise Architecture
Education
New York Institute of Art and Design
Interior Design
Ashworth College
Wildlife Conservation, 4.0
Franklin Pierce College
Anthropology
Andover High School
ICS Paralegal School
Paralegal Certification
Los Angeles Pierce College
Physical and Biological Anthropology
Avaya
Skills
SIP, VoIP, IP, Telecommunications, Telephony, Avaya, Ethernet, IVR, H.323, Unified Communications, SS7, ISDN, QoS, Routing, Avaya Technologies
Education
Arizona State University
MS, Electricl Engineering
Kansas State University
BSEE, Electrical Engineering
Kansas State University
Bachelor of Science (BS), Computer Science
Caring in Place™ January 2011 - Present
Avaya November 2009 - September 2013
Avaya March 2006 - June 2011
Avaya March 2006 - March 2007
Avaya June 2005 - March 2006
inData Corporation October 2004 - May 2005
DigiFlix DVD Productions September 2002 - September 2004
Avaya June 2004 - August 2004
Apple Computer May 2001 - August 2003
Campus Pipeline May 1999 - March 2001
Skills
Entrepreneurship, Healthcare, Digital Health, mHealth, Go-to-market Strategy, Strategy, Program Management, Product Management, Product Marketing, Strategic Planning, Leadership, Management, Cross-functional Team..., Mobile Devices, Product Development, P&L Management, Professional Services, Performance Management, Sales, Channel, International Management, Operational Efficiency, Change Management, SaaS, Unified Communications, Start-ups, Restructuring, Telecommunications, Managed Services, Enterprise Software, CRM, Business Development, Contact Center..., Business Strategy, Product Launch, Channel Partners, Cloud Computing, Solution Selling, Executive Management, Fluent in Spanish, Business Process..., Wireless, Competitive Analysis, Customer Experience, Vendor Management, Business Transformation, Analytics, Quality Assurance, Outsourcing
Education
Arizona State University - W. P. Carey School of Business 2003 — 2005
Masters in Science, Information Management
Arizona State University, W. P. Carey School of Business 2003 — 2005
MBA, Information Technology; General Management
University of Utah 1996 — 1999
B.A., Spanish
University of Utah 1996 — 1999
B.S., Economics
Telx October 2012 - Present
Milner Voice and Data December 2011 - October 2012
Avaya November 2010 - 2011
Nortel 2005 - 2010
AT&T 2005 - 2010
SBC Datacomm 2002 - 2005
Skills
Managed Services, Telecommunications, Unified Communications, Avaya, VoIP, Enterprise Software, MPLS, Ethernet, LAN-WAN, IP, Sales Engineering, Selling, Telephony, Solution Selling, SIP Trunking, WAN, CTI, SIP, Networking, Cloud Computing, Call Centers, Hosted Services, Call Center, Video Conferencing, Wireless, Data Center, Converged Networks, PBX, LAN/WAN, Channel Management, Unified Messaging, Consultative Selling, Network Design, UC, Salesforce.com, Call Recording
Education
Auburn University 1993 — 1998
BS, Information Systems
EDF Renewable Energy September 2014 - Present
SunEdison June 2013 - August 2013
Bank of America Merrill Lynch October 2009 - March 2012
SolarWing September 2009 - January 2011
Avaya March 2009 - October 2009
Osland Financial Group March 2008 - May 2009
First National Bank of Arizona June 2005 - March 2008
Education
UCLA Anderson School of Management 2012 — 2014
MBA
Arizona State University 2011 — 2012
Master of Science, Alternative Energy Technology
Arizona State University, W. P. Carey School of Business 2001 — 2005
B.S., Finance, Summa Cum Laude
Coured Technologies, LLC 2011 - Present
Gsolutionz April 2011 - October 2011
Imagine Technologies November 2004 - April 2011
Avaya January 2004 - November 2004
Skills
VoIP, Unified Communications, Telecommunications, Unified Messaging, Carriers, WAN, Customer Service, Telephony, Avaya, SIP, New Business Development, Solution Selling, LAN/WAN, Customer Retention, Customer Satisfaction, Call Centers, SIP Trunking, Sales Operations, Contact Centers, IVR, Channel Partners, Video Conferencing, Co-location, Managed Services, MPLS, Wireless, IP, Ethernet, Direct Sales, Cloud Computing, Cisco Technologies, Data Center, ACD, SaaS, Networking, Network Design, Sales Engineering, Switches, Professional Services, Selling, Enterprise Software, LAN-WAN, Sales, Avaya Technologies
Education
Arizona State University 1981 — 1985
Marketing and Sales, Sales
Avaya January 2015 - Present
Glitter Media LLC December 2011 - Present
Insight July 2012 - November 2014
Microsoft Corporation January 2009 - December 2011
Microsoft June 2003 - January 2009
MicroStrategy July 1998 - June 2003
MOFFITT CANCER CENTER & RESEARCH INSTITUTE January 1996 - January 1998
VICTORIA'S SECRET STORES November 1991 - January 1995
Skills
Team Leadership, Enterprise Software, Forecasting, Negotiation, Change Management, Start-ups, Solution Selling, Business Strategy, Cross-functional Team..., CRM, Strategy, SaaS, Cloud Computing, Go-to-market Strategy, Pre-sales, Sales, Sales Management, Business Analysis, Salesforce.com, People Development, Development Of People, Strategy Development, Marketing Strategy, Business Intelligence..., Data Mining, P&L Management
Education
Auburn University 2007 — 2009
Master of Business Administration, International Business
Ohio University 1988 — 1992
Bachelor of Business Administration, Management Information Systems
Red Hat 2012 - Present
Avaya 2010 - 2012
Sage Software 2004 - 2010
Raritan 2003 - 2004
CDW Corporation 2000 - 2003
Skills
Solution Selling, Enterprise Software, Go-to-market Strategy, Channel, Salesforce.com, SaaS, Channel Partners, Channel Sales, Product Marketing
Education
University of Wisconsin-Whitewater 2008 — 2011
MBA, Management / Finance
Augustana College 1994 — 1998
Citigroup August 2006 - Present
Jefferson Wells December 2004 - August 2006
MBNA April 2002 - December 2004
Avaya 2001 - 2002
Excel Communications 1999 - 2001
Wellington Management 1997 - 1999
Skills
Financial Analysis, Strategy, Management, Accounting, Internal Controls, Financial Reporting, Sarbanes-Oxley Act, Finance, Financial Modeling, Mergers & Acquisitions, Analysis, Banking, Portfolio Management, Corporate Finance, Risk Management, Valuation
Education
University of Texas at Dallas - Naveen Jindal School of Management 2005 — 2008
MS, Accounting and Information Management
Babson College 1992 — 1996
Avaya March 2015 - Present
CMA Consulting April 2014 - March 2015
Dun and Bradstreet 2010 - 2014
Dun & Bradstreet 2010 - 2014
Hoovers Inc. 2008 - 2010
AT&T 2007 - 2008
CMA Professional Services March 2005 - 2008
Dell 2006 - 2006
AT&T 2000 - 2004
tw telecom 1997 - 2000
Skills
Enterprise Software, Direct Sales, Sales Process, Business Development, Salesforce.com, Strategic Partnerships, CRM, SaaS, Account Management, Channel Management, Management, Sales, Sales Operations, Project Management, Sales Management, Cloud Computing, Pre-sales, Sales Engineering, Solution Selling, Channel Sales, Negotiation, Leadership, Customer Engagement, Product Management, Partner Management, Lead Generation, Technical Support, Instructional Design, End User Training, Telecommunications, Capacity Management, Go-to-market Strategy, Start-ups, Business Intelligence, VoIP, Networking, Channel Partners, Professional Services, Strategy, Cross-functional Team..., Product Marketing, B2B, OEM Management, Channel Strategy, Channel Account...
Education
Boston University 2010 — 2016
Bachelor of Arts (B.A.), Business/Corporate Communications
Austin Community College 2003 — 2010
Business/Corporate Communications
Martin Methodist College 1987 — 1988
Music
Memorial High School 1981 — 1985
College Prep, Honors
Avaya 2012 - Present
Avaya 2000 - 2012
Lucent Technologies 1996 - 2000
AT&T 1994 - 1996
AGS Computers Inc December 1987 - 1994
Skills
Unified Communications, Avaya, Telecommunications, Disaster Recovery, Integration, SIP, Telephony, Managed Services, Virtualization, Data Center, VoIP, IVR, Vendor Management, Unified Messaging, Cloud Computing, ITIL, IT Management, Infrastructure, Active Directory, Microsoft Exchange, IT Strategy, Wireless, Solution Architecture, IT Operations, Network Architecture, System Deployment, Architectures
Education
Babson College 1998 — 1999
Lucent Leadership Development Program (mini-MBA)
University of Aberdeen 1982 — 1986
BSc, Comp Sci, Physics
Jabra December 2010 - October 2014
CIA-Consultants in Action January 2010 - January 2012
Strategic Marketing & Business Consulting August 2008 - November 2010
Avaya February 2006 - June 2008
Avaya, Inc February 2003 - February 2006
Avaya October 2000 - February 2003
Lucent Technologies February 1998 - September 2000
Lucent Technologies March 1997 - September 1998
Siemens April 1995 - March 1997
County of San Mateo February 1994 - March 1995
Skills
CRM, APAC, Unified Communications, Channel, Telecommunications, Solution Selling, Managed Services, Go-to-market Strategy, VoIP, Product Management, Multi-channel Marketing, Product Marketing, SaaS, Strategic Partnerships, Call Center, Professional Services, Cross-functional Team..., Contact Centers, Business Alliances, Enterprise Software, Telephony, Management, Strategy, Account Management, Wireless, Business Development, Demand Generation, Channel Partners, Business Strategy, Marketing Strategy, Lead Generation, Avaya, Cloud Computing, Program Management, Pre-sales, Mobile Devices, Executive Management, Sales, Analytics, IP, Call Centers, Sales Operations, Selling, Networking, Direct Sales, Leadership, Partner Management, Sales Process, Marketing, Start-ups
Education
Rutgers The State University of New Jersey--Institute for Management & Executive Development 2008 — 2009
Lean & Six Sigma Trained Black Belt Certificate
Art Institute of Pittsburgh
AA, Photography & Multi-Media Production
Penn State University
Mechanical Engineering-2 years
Youngstown State University
Bachelor Science, Marketing-Major Accounting-Minor
SRP 2008 - Present
Avaya Global Services 2006 - 2008
Avaya Global Services 2004 - 2006
Avaya 2001 - 2004
Lucent Technologies 1998 - 2001
MicroAge 1996 - 1998
BankOne Corporation 1994 - 1996
Bank of America 1990 - 1994
Skills
Telephony, Project Management, Professional Services, Avaya, Business Development, Pre-sales, Channel, RFP, Integration
Education
Arizona State University
Bachelor of Science, Business Administration
Avaya 2011 - Present
Avaya 2009 - 2011
Avaya 2006 - 2009
Avaya 2002 - 2006
Avaya 1998 - 2004
Lucent Technologies 1998 - 2002
Skills
Network Engineering, VoIP, Unified Communications, Perl, H.323, Hardware, Troubleshooting, IP, Telecommunications, Switches, SIP, Avaya, ISDN, Networking, LAN-WAN, TCP/IP, Network Design, Unix, Routing, Contact Centers, Software Documentation, Video Conferencing, Telephony, Call Centers, IVR, CTI, Pre-sales, WAN, QoS, Ethernet, Strategy, Strategic Planning, MPLS, Management, Voice Mail, Vendor Management, Cisco Technologies, Leadership, Service Delivery, Software Installation, Integration, TDM, Information Technology, Solution Architecture, Technical Support, ACD, Call Center, Wireless, Analysis, Linux
Education
Aurora University 2000 — 2001
Bachelor, Computer Science
CommVault March 2015 - Present
Panzura April 2014 - March 2015
EMC May 2010 - April 2014
Cisco January 2007 - May 2010
Avaya October 2002 - January 2007
USAF 1993 - 2001
Skills
Cisco, Avaya, Data Center, Storage, Virtualization, Unified Communications, Sales Management, VMware, Account Management, Call Center, CCNP, New Business Development, CCNA, Cloud Computing, Team Leadership, Consultative Selling, Business Analysis, Cisco Technologies, Selling, Channel Partners, CRM, Business Development, Call Centers, Direct Sales, Enterprise Software, LAN-WAN, Managed Services, Sales Operations, Sales Process, Solution Selling, Sales
Education
Austin Peay State University 1991 — 1995
Central Texas College
AS, EE
Avaya June 2015 - Present
Care One April 2014 - January 2015
BriMar Paralegal Services, LLC April 2008 - April 2014
Martin Clearwater & Bell January 2011 - 2014
Bonner Kiernan Trebach & Crociata, LLP October 2005 - October 2010
Pitney Hardin, LLP June 2003 - January 2005
Riker Danzig, LLP January 1999 - January 2003
Skills
Legal Research, Trials, Legal Assistance, Litigation Support, Document Review, Pleadings, Medical Malpractice, Courts, Litigation, Intellectual Property, Motions, Westlaw, Paralegals, Legal Writing, Product Liability, Civil Litigation, Notary Public, Complex Medical Research, Corporate Law, Licensing, Contract Negotiation, Legal Documents, Document Drafting, Employment Law, Litigation Management
Education
SUNY at Old Westbury 2009 — 2009
Paralegal Certification, Paralegal Certificate
Fairleigh Dickinson University 1995 — 1998
Political Science
Ashford University
Cloud Harmonics, Inc July 2015 - Present
Riverbed November 2014 - May 2015
SevOne Inc July 2013 - September 2014
Avaya January 2012 - June 2013
Juniper Networks March 2006 - January 2012
Secure Computing May 2004 - February 2006
CoSine Communications January 2000 - April 2004
3Com August 1998 - January 2000
Verizon Business 1994 - 1998
Skills
Major Accounts, Channel Partners, Complex Sales, Service Providers, Direct Sales, Cloud Computing, Selling, IP, Data Center, Go-to-market Strategy, Sales Process, Sales Operations, Start-ups, Managed Services, Solution Selling, Enterprise Software, Salesforce.com, Security, Networking, Unified Communications, Strategy, Management, Sales Management, Professional Services, Channel Sales, Sales
Education
Florida Institute of Technology 1992 — 1994
Augusta State University - College of Business Administration 1985 — 1989
BBA, Marketing
Level 3 Communications April 2013 - Present
Avaya June 2011 - April 2013
Cisco Systems February 2000 - June 2011
Cisco Systems April 1996 - January 2000
IBM January 1991 - April 1996
IBM September 1987 - January 1991
Skills
Partner Development and..., Go-to-market Strategy, Market opportunity..., New Business Development, Solutions Development, Vertical Marketing, Channel Partners, Resellers, System Integrators, Strategic Alliances, Demand Generation, Sales Enablement, Contact Center, Complex Negotiations, IP Telephony / Voice..., Lead Generation, Sales engagement, Collaboration Solutions, Unified Communications, Data networking, Influence At All Levels, Public Sector, Healthcare Industry, Financial Services..., Preparing Business Cases, CRM Solutions, ERP Solutions, CRM, Partner Development, Management, Solution Development, Networking, Negotiation, Solution Selling, Security, Cross-functional Team..., Partner Management, Data Center, SaaS, Professional Services, Strategy, Business Alliances, Contact Centers, Cisco Technologies, Managed Services, Cloud Computing, Strategic Partnerships, Financial Services, ERP
Education
Auburn University 1981 — 1984
Master of Arts (M.A.)
Austin Peay State University 1976 — 1981
Bachelor of Science (B.S.)
Avaya July 2005 - September 2009
Avaya April 2004 - June 2005
Avaya June 1998 - March 2004
Avaya May 1997 - May 1998
Skills
Telecommunications, Change Management, Management, VoIP, Technology Software, Instructional Systems..., Technology Solutions, Integration, Vendor Management, Avaya, Instructional Technology, Systems Engineering, Program Management, Project Management, Enterprise Software, Software Documentation, Process Improvement, Systems Management, Technical Training, Customer Service, Systems Analysis, Technology Policy, Teleconferencing, Information Security..., SIP, Telephony, Telecommunications..., Telecommuting, Information Technology, Telecommunication..., Telecommunications..., Unified Communications
Education
Ashford University 2010 — 2011
MPA
Clark Atlanta University
Bachelors of Science
Avaya February 2011 - Present
Avaya September 1997 - February 2011
Skills
Telephony, Telecommunications, Avaya, Unified Communications, Managed Services, VoIP, Call Centers, ACD, Integration, Vendor Management, IP, Service Delivery, SIP, Wireless, IVR
Education
Ashford University 2009 — 2014
Bachelor Degree in Business Administration, Business Administration, Management and Operations
Ashford University
Master of Business Administration (MBA), Business Administration, Management and Operations
University of Phoenix
Business Management
Avaya April 2014 - Present
Arrow Electronics March 2012 - April 2014
Terremark November 2010 - March 2012
Xerox May 2009 - November 2010
EMC Corporation February 2004 - April 2009
EMC Corporation December 2002 - January 2004
EMC Corporation January 2001 - December 2002
EMC Corporation January 1999 - January 2001
EMC Corporation June 1991 - January 1999
Legent Software November 1989 - May 1991
Skills
Cloud Computing, Strategy, Channel Strategy, Managed Services, Professional Services, Strategic Alliances, OEM Management, Product Management, Data Center, Outsourcing, Go-to-market Strategy, Start-ups, Business Development, Storage, Channel Partners, Pre-sales, Virtualization, SaaS, Leadership, Enterprise Software, Sales Enablement, Management, Process Improvement, Integration, Solution Selling, Business Alliances, Strategic Partnerships, Channel, Cross-functional Team..., Sales, Partner Management, Demand Generation, IT Strategy
Education
Babson College 2002 — 2008
Executive Leadership & General Management
TEKsystems February 2014 - Present
Four19 Defense, LLC May 2012 - Present
Cinsay July 2013 - February 2014
Avaya March 2012 - July 2013
Intuit October 2009 - February 2012
Branded News April 2009 - October 2009
The Marketing Arm December 2008 - April 2009
Blockdot November 2007 - December 2008
Click Here November 2003 - November 2007
Intelecon Services March 2001 - November 2003
Skills
Flex, ActionScript, Flash, Adobe Certified, HTML 5, Web Applications, Objective-C, Interactive Advertising, Mobile Applications, RIA, User Experience, User Interface Design, User Interface, Front-end, Mobile Devices, Flash Builder, JavaScript, CSS, CSS3, Web Development, OOP
Education
The Art Institute of Dallas 1996 — 1998
3D Animation
Avaya October 2012 - May 2013
Bank of America April 2011 - February 2012
Ichor Systems, Inc. October 2010 - June 2011
AMD November 2009 - November 2010
eScanDataSystems July 2009 - October 2009
CapGlobal@Level3.com April 2009 - July 2009
AccountabilityResources@OroSolutions.com January 2009 - April 2009
NovotusConsultant@TechTurn.com August 2008 - October 2008
Celerity Inc. September 2007 - June 2008
Burnet Consolidated Independent School District January 2002 - July 2002
Skills
SSIS, Visual Basic, SQL, Microsoft SQL Server, Business Intelligence, Access, SharePoint, Databases, Windows, Process Improvement, Visio, Analysis, Oracle, Testing, Data Warehousing, Software Documentation, ETL, VB.NET, SDLC, Database Design, Networking, SSRS, Quality Assurance, Data Mining
Education
COMPTia Certifications 2003 — 2003
Certifications, A+ and Network+
Austin Community College 2001 — 2002
Continuing Education Series for IT Equipment & Microsoft Product Upgrades, Business Intelligence Development
San Jacinto College 1991 — 1993
Associates, Associates in Administration
Avaya July 2014 - July 2015
Avaya January 2014 - May 2014
Skills
C++, Java, Algorithm Design, Data Structures, Artificial Intelligence, Python, Database Design, HTML, JavaScript, Django, MySQL, Oracle PL/SQL..., Linux, VMware ESX, C, Software Engineering, Time Management, Web Technologies, VMware vSphere, Windows
Education
University of Southern California 2015 — 2017
Master of Science (M.S.), Computer Science
BMS College of Engineering, Bangalore 2010 — 2014
Bachelor of Engineering (BE), Computer and Information Sciences, General, 9.14/10.0
Sri Bhagawan Mahaveer Jain College 2008 — 2010
Extreme Networks April 2012 - Present
Gategroup August 2011 - October 2012
Avaya June 2010 - August 2011
Sheeran Sotheby's International Realty June 2003 - December 2010
Williamsburg Multiple Listing Service January 2007 - May 2010
Virginia Association of REALTORS 2008 - 2009
Virginia Assocation of Realtors 2003 - 2009
Brocade Communications June 2000 - January 2004
IBM May 1997 - June 2000
Auer Precision January 1984 - June 1994
Skills
Strategic Planning, Pricing, Cost Benefit, Financial Analysis, Financial Modeling, Forecasting, Contract Negotiation, Cross-functional Team..., Mergers, Process Improvement, Competitive Analysis, Market Analysis, Business Planning, Strategic Financial..., Business Development, Business Valuation, Real Estate, Budgets, Negotiation, Leadership, Analysis, Project Planning, Mergers & Acquisitions, Management, Accounting, Finance, Investments, Selling, Business Analysis, Valuation, Sarbanes-Oxley Act, Investment Properties, Strategy, Start-ups, Supply Chain, Sales, Product Development, Executive Management, Team Management, Manufacturing, Enterprise Software, Business Strategy, Strategic Partnerships, Logistics, Business Process..., Management Consulting, Due Diligence, Commercial Real Estate, Real Estate Transactions
Education
The College of William and Mary 1995 — 1997
MBA, Marketing
The College of William and Mary - The Mason School of Business 1995 — 1997
MBA, Marketing / Strategy
Arizona State University 1986 — 1988
BS, Corporate Finance
Dobson High School 1981 — 1983
One.T Solutions 2015 - Present
Avaya 2014 - 2015
Avaya 2012 - 2014
IBM 2009 - 2011
EMC 1998 - 2009
Alltel Information Services 1979 - 1998
Education
Arkansas Tech University
Data Processing and Data Processing Technology/Technician
University of Arkansas at Little Rock
Chemistry
Avaya June 2015 - Present
ServiceNow - The Enterprise IT Cloud Company May 2014 - August 2014
ServiceNow - The Enterprise IT Cloud Company June 2013 - August 2013
Trend Micro June 2012 - August 2012
Testarossa Winery July 2010 - January 2012
Skills
Marketing Communications, Web Analytics, Marketing, Digital Marketing, Computer Security, Channel Partners, Social Media Marketing, Data Analysis, People Skills, Cold Calling, Contract Management, Microsoft Excel, Account Management, Corporate Events, Customer Service, Lead Generation, Leadership, Microsoft Word, PowerPoint, Public Speaking, SaaS, Sales, Sales Operations, Social Media
Education
Arizona State University, W. P. Carey School of Business 2012 — 2016
Bachelor of Arts (B.A.), Communication, General
Julie's Pet Services July 2009 - Present
The Scotts Miracle-Gro Company July 2013 - April 2014
Singles international May 2009 - March 2013
All My Sons Moving Storage February 2007 - March 2009
Avaya August 2000 - February 2005
Plaza Research February 1995 - August 2000
Skills
Leadership, Management, Avaya, CRM, Sales, Quality Assurance, Call Center, Sales Management, Customer Service, Strategic Planning, Strategy, Team Building, Transportation, Employee Training, Transportation..., Business Development, Budgets, Operations Management, Technical Support, Call Centers, Contact Center..., Call center start-up, Call Center Development, Contact Center..., Contact Center..., Change Management, Project Management, Account Management, Inventory Management, Contract Negotiation, B2B, Business Strategy, Contact Centers, Cross-functional Team..., Customer Experience, Direct Sales, Customer Satisfaction, Integration, Human Resources, Marketing, Performance Management, Professional..., Service Delivery, Sales Operations, Start-ups, Team Leadership, Teamwork, Time Management, Training, Customer Retention
Education
The University of Texas at Austin 1989 — 1992
Business Administration and Management, General
Avaya University 2003 — 2003
Avaya Certified Associate, Information Technology
Austin Community College 1988 — 1990
Real Estate Liscense, Real Estate
Cumulus Networks June 2015 - Present
Oracle February 2015 - June 2015
Cisco Systems July 2013 - January 2015
Cisco Systems June 2010 - June 2013
Cisco Systems June 2006 - June 2010
Avaya November 2000 - May 2006
Stellar Solutions, Inc. November 1996 - October 2000
Skills
SNMP, IPSec, OpenSSL, Linux, Device Drivers, TCP/IP, Shell Scripting, Ethernet, Distributed Systems, Performance Tuning, Performance Improvement, Open Source Software, Linux Kernel, Virtualization, Linux KVM, QEMU, Operating Systems, C, Debugging, Unix, Software Development, High Availability, Firewalls
Education
University of Colorado Boulder 1992 — 1995
PhD
Auburn University 1991 — 1992
MS
Auburn University 1988 — 1991
BME
Avaya November 1971 - June 2001
Education
Luther Seminary 2002 — 2004
Master of Arts (MA), Christian Education Ministry
Augsburg College
Bachelor of Arts (B.A.), Communications
Avaya 2007 - Present
Avaya 2004 - 2007
Avaya 2000 - 2004
SGI 1999 - 2000
Citi 1998 - 1999
Skills
•Multimillion-dollar..., •Strategic planning,..., •Budget management,..., •Large deal..., •New business model..., •Process design and..., •Leading cross..., •Team management, Finance, Strategic Planning, Budgets, Cash Management, Management, Strategy, Investments, Business Analysis, Business Development, Cross-functional Team..., Business Planning, Analytics, Forecasting, Business Process, Financial Analysis, Competitive Analysis, Financial Modeling, Leadership
Education
Thunderbird School of Global Management 1997 — 1998
Master of International Management, International Finance
Arizona State University 1996 — 1997
Master of Business Administration (MBA), Finance, General
Avaya July 2015 - Present
KLA-Tencor June 2010 - June 2015
Terri Zimmerman, Consulting June 2009 - July 2010
National Semiconductor August 2005 - June 2009
Right Management January 2005 - August 2005
Agilent Technologies March 1999 - January 2005
Hewlett-Packard March 1993 - March 1999
HP July 1983 - March 1993
Skills
Compensation, Performance Management, International Business..., Mergers, Employee Benefits, Workforce Planning, Financial Planning, HRIS, Deferred Compensation, Strategic Financial..., Talent Acquisition, Recruiting, Executive Pay, Leadership Development, Organizational..., Acquisition Integration, Strategy, Employee Engagement, Organizational..., Talent Management, Human Resources, Change Management, Organizational Design, Leadership, Employee Relations, Succession Planning, Personnel Management, Executive Coaching, HR Policies, Management, Mergers, Program Management, Start-ups, Mergers & Acquisitions
Education
Arizona State University - W. P. Carey School of Business
B.S., Business; magna cum laude
UCLA Anderson School of Management
MBA, Finance
Hewlett-Packard June 2015 - Present
SoftwareONE September 2013 - January 2015
Cbeyond (now Birch Communications) November 2012 - September 2013
Avaya July 2011 - October 2012
Avaya July 2011 - March 2012
Quest Software January 2010 - July 2011
Hewlett-Packard Company April 2000 - January 2010
Compucom Systems, Inc. 1998 - 2000
Skills
Cloud Computing, VDI, Solution Selling, Software Sales, Partner Management, Partner Development, Channel Management, Alliance Development, Global Alliances, Sales Enablement, New Business Development, Enterprise Collaboration, Software Licensing, Unified Communications, Contact Centre, IP Networking, SMB, Strategic Alliances, Channel Partners, Contact Centers, Software Industry, Business Development, Strategy, IP, SaaS, Management, Enterprise Software, CRM, Go-to-market Strategy, Business Alliances, Direct Sales, Sales Operations, Selling, Channel Sales, HP, Professional Services, Managed Services, Demand Generation, Networking, Sales Process, Resellers, Software Portfolio..., Sales, Lead Generation, Strategic Partnerships, Account Management, Virtualization, Leadership
Education
Auburn University 1989 — 1993
BS Business Administration, Marketing
Spanish River High School 1988 — 1989
Avaya Inc 1993 - Present
Avaya 1993 - 2010
Avaya 1993 - 2010
Skills
Avaya, IVR, SIP, Contact Centers, Telephony, CTI, VoIP, Unified Communications, Telecommunications, Trunking
Education
Arizona State University 1981 — 1985
Avaya 2014 - Present
Verizon-Terremark 2011 - 2014
Xerox-ACS 2009 - 2011
CSC 2007 - 2009
Refinne International, LLC 2003 - 2007
CrossCom National 2001 - 2003
MCI 1987 - 2001
Skills
Contract Negotiation, SaaS, Healthcare, Strategy, Financial Services, Cloud Computing, Strategic Partnerships, Channel, Business Development, Enterprise Software, New Business Development, PaaS, Professional Services, Management, Team Leadership, Program Management, Security, Leadership, Sales, Account Management, Management Consulting, Integration, CRM, Outsourcing, Project Planning, Managed Services, Solution Selling, Vendor Management, Start-ups, Product Management, Channel Partners, Business Alliances, IT Strategy, Salesforce.com, Go-to-market Strategy, Pre-sales, Cross-functional Team..., Data Center, Executive Management, Consulting, Business Intelligence, Sales Process, Telecommunications, Partner Management, Selling, Competitive Analysis, Lead Generation, Product Marketing, Direct Sales, P&L Management
Education
Arizona State University, W. P. Carey School of Business
B.Sc., Finance
Thunderbird School of Global Management
MBA, Global Management
University of California, Los Angeles - The Anderson School of Management
Certificate, Mergers and Acquisitions
Avaya August 2011 - Present
Avaya January 2010 - August 2011
Avaya August 2008 - January 2010
Avaya September 2006 - August 2008
Avaya April 2003 - September 2006
Ericsson July 2001 - April 2003
Ericsson August 2000 - August 2001
Nortel Networks August 1997 - July 2000
Teradyne July 1992 - June 1997
Teradyne June 1988 - July 1992
Skills
Cloud Communications, Cloud Computing, Federation, Product Strategy, Product Management, Corporate Development, Product Marketing, Mobile Applications, Product Design, Social Media, Social Software, Global Alliances, SaaS, Business Strategy, Leadership, Business Development, IT Strategy, Strategy, Telecommunications, Enterprise Software, Mobile Devices, Cross-functional Team...
Education
University of Pennsylvania - The Wharton School
Babson College
University of New Hampshire
Avaya 2000 - 2006
Ericsson 1997 - 2000
Nortel December 1995 - May 1997
Wipro 1995 - 1997
Fujitsu ICIM 1994 - 1995
Skills
Software Development, C++, C#, Unix, .NET, Agile Methodologies, Software Project..., Integration, XML, Java
Education
Osmania University 1990 — 1994
Atomic Energy Central School
FICO April 2014 - Present
Avaya September 2008 - March 2014
Avaya December 2002 - June 2006
AT&T 1987 - 1992
Skills
Demand Generation, Product Marketing, Multi-channel Marketing, Channel, Product Management, Unified Communications, Strategic Partnerships, Solution Selling, Telecommunications, Business Development, Salesforce.com, Strategy, Channel Partners, Management, VoIP, Managed Services, Sales Enablement, SaaS, SIP, Sales Operations, Professional Services, Marketing, Contact Centers, Enterprise Software, Leadership, Cloud Computing, Cross-functional Team..., Wireless, CRM, Direct Sales, Lead Generation, Business Alliances, Partner Management, Competitive Analysis, Telephony, Avaya, Strategic Alliances, IVR, B2B Marketing, Messaging, Pre-sales, Channel Strategy, Analyst Relations, Thought Leadership, IP, Product Launch, Mobile Technology, Start-ups, Go-to-market Strategy, Avaya Technologies
Education
University of Hartford 1987 — 1992
MBA, Marketing
Arizona State University 1980 — 1982
BS Economics, Business/Managerial Economics
TechSoup Global July 2010 - Present
TechSoup Global October 2007 - June 2010
MyProSeller August 2006 - May 2007
Goodwill Industries of San Francisco January 2005 - July 2006
AuctionBytes 2003 - 2005
Avaya January 2000 - August 2001
Avaya (formerly Lucent Technologies Octel Messaging Division) 1999 - 2000
Octel Communications (formerly VMX) 1994 - 1998
IBM 1987 - 1992
ROLM Corporation 1979 - 1986
Skills
Start-ups, Fortune 500, Non-profits, Program Management, Product Management, E-commerce, Business Development, Fundraising, Leadership, Management, Project Management, Nonprofits, Marketing, Competitive Analysis, Telecommunications, Account Management, Event Planning, Market Research, Sales, Philanthropy, Community Development, Strategic Partnerships, Training, Entrepreneurship, Cross-functional Team..., Strategy
Education
Pace University 1991 — 1994
M.S., Telecommunications
James Madison University 1977 — 1979
B.S., Sociology
Averett University 1975 — 1977
Hitachi Communication Technologies America, Inc. August 2014 - Present
Santander Consumer USA Inc. January 2014 - Present
Avaya November 2009 - December 2013
Nortel Networks September 2000 - November 2009
wipro technologies 1998 - 1999
multitech 1997 - 1998
Skills
VoIP, SIP, H.323, C++, Software Development, Unified Communications, ClearCase, TCP/IP, Telephony, Avaya, IP Networking, GPRS, UMTS, Embedded Systems, C, SS7, SNMP, IP
Education
The University of Texas at Dallas 1999 — 2000
MS, Computer Science
B. M. S. College of Engineering 1993 — 1997
Bachelors, Computer Science
Bangalore University 1993 — 1997
Bachelor's degree, Computer Science
Avaya Channel Marketing representativeIBM
Lenovo 2002 - 2006
MarketSource, Inc. 1998 - 2006
Education
Art Institute of Pittsburgh
Creation Technologies June 2015 - Present
EPIC Technologies LLC March 2012 - June 2015
EPIC Technologies LLC July 2009 - March 2012
Avaya July 2007 - July 2009
Arrow Electronics December 2005 - July 2007
Arrow Electronics January 2000 - December 2005
Skills
Global Sourcing, Supply Chain Management, Strategic Sourcing, Supply Management, Procurement, Cross-functional Team..., Supply Chain, Supplier Development, Forecasting, Contract Negotiation, Lean Manufacturing, Six Sigma, Inventory Management, Purchasing, Logistics, Management, Product Development, Strategy, Negotiation, Leadership, Team Leadership, Analysis, Strategic Planning, MRP
Education
University of Denver - Daniels College of Business 2002 — 2005
Master of Business Administration (MBA)
Arizona State University - W. P. Carey School of Business 1997 — 1999
Bachelor of Science, Marketing
Northern Arizona University 1993 — 1996
Bachelor of Science, Environmental Science
Cisco Meraki December 2012 - Present
VMWare August 2008 - December 2012
Avaya August 2000 - May 2008
GE Capital IT Solutions October 1994 - June 2000
American Business Center June 1993 - October 1994
Skills
Enterprise Software, Selling, Account Management, Solution Selling, Managed Services, Virtualization, Cloud Computing, VMware, Salesforce.com, Negotiation, Customer Service, Software Industry, Forecasting, Storage, Customer Relations, Software Sales, Consultative Selling, Sales Management, CRM, Data Center, Professional Services, SaaS, Sales, Sales Operations, Telecommunications
Education
Auburn University, College of Business 2005 — 2007
MBA, Business
Auburn University 1989 — 1993
Bachelor of Science, Business Administration (Marketing)
AppNexus January 2015 - Present
AppNexus February 2014 - December 2014
Avaya June 2008 - August 2013
BearingPoint, Inc. (formerly of KPMG LLP, KPMG Consulting) 1999 - May 2008
The Firm Advantage, Inc. 1996 - 1999
Andersen Consulting 1994 - 1995
Artassist 1988 - 1994
Education
Babson College
Magna Cum Laude, Bachelor of Science in Finance
The London School of Economics and Political Science (LSE)
(Study Abroad)
Fairfield College Preparatory School
Nexus - A Dimension Data Company March 2015 - Present
Verint September 2013 - March 2015
Avaya August 1996 - September 2013
Skills
Telecommunications, PMP, PMO, Integration, Software Project..., Project Portfolio..., MS Project, Project Delivery, Business Process, Business Process..., Vendor Management, Outsourcing, Resource Management, Service Delivery
Education
Arizona State University
Bachelor of Science (BS), Industrial Engineering
Florida Atlantic University
Master of Business Administration (MBA)
LOOKING FOR A JOB August 2010 - January 2012
Avaya June 2000 - February 2009
Skills
Dreamweaver, Avaya, Illustrator, Adobe Creative Suite, InDesign, Management, Call Centers, Marketing Strategy, Web Design, Flash, PowerPoint, Telecommunications, Social Media, Graphic Design, Windows, Troubleshooting, Adobe Fireworks, Photography, Team Leadership, Social Media Marketing, Customer Service, Microsoft Word, Photoshop, Advertising, Microsoft Office, Marketing Communications, Technical Support, Customer Satisfaction, Microsoft Excel, Digital Marketing
Education
Austin Community College 2010 — 2012
Web and Interactive Design, Web and Graphic Design, Associate's Degree
University of Wyoming 1988 — 1990
communications
Universidad Regiomontana, A.C. 1983 — 1986
Communications, Hotel & Restaurant Mgmt
Healthgrades 2013 - Present
Musefish Games 2002 - Present
Return Path 2008 - January 2012
Liquid Compass 2007 - 2008
Sopris West Educational Services January 2007 - May 2007
Level 3 Communications August 2004 - 2007
Avaya 2003 - 2004
Factual Data 2003 - 2003
Anthem 2002 - 2003
Jones Knowledge April 1998 - December 2001
Skills
HTML, JavaScript, Linux, jQuery, Software Development, MySQL, PHP, CSS, Agile Methodologies, Web Development, Java, Web Applications, SharePoint, Programming, SQL, Scrum, Windows, Cloud Computing, Microsoft SQL Server, Web Services, XML, Apache, HBase
Education
Art Institute of Colorado 2002 — 2007
CenturyLink November 2014 - Present
CenturyLink December 2013 - November 2014
CenturyLink Technology Solutions July 2012 - December 2013
Wamhoff Financial Planning & Accounting January 2010 - July 2012
Datotel April 2005 - November 2009
A Rising Star Productions August 2003 - January 2005
Avaya February 2001 - August 2003
Avaya January 2000 - February 2001
Lucent Technologies February 1998 - January 2000
Skills
Security, Data Center, Telecommunications, Troubleshooting, Management, Cisco Technologies, Networking, VoIP, Windows Server, Vendor Management, Switches, Information Security, Network Monitoring Tools, Project Planning, Testing, Wireless, TCP/IP, Information Technology, IP
Education
Webster University 2006 — 2007
ITT Technical Institute 2003 — 2006
B.S.
Arizona State University 1990 — 1991
Avaya January 2010 - Present
Nortel 1999 - April 2010
American Express 1998 - 1999
BayNetworks 1997 - 1998
American Express Financial Advisors 1990 - 1995
IDS Financial Services 1973 - 1995
Skills
VoIP, Networking, Network Design, Telecommunications, Integration, IP, SIP, Unified Communications, Routers, LAN-WAN, Wireless, Ethernet, Cloud Computing, Sales Engineering, Contact Centers, Avaya, Solution Selling, TCP/IP, Data Center, MPLS, Cisco Technologies, QoS, Telephony, Virtualization, Pre-sales, Switches, Routing, Managed Services, WAN, Network Architecture
Education
Augsburg College 1969 — 1973
BA, Business Adm - Finance, Business-Adm-Acctg
Avaya 2000 - 2009
Avaya 2000 - 2001
Lucent Technologies 1994 - 2000
Skills
Avaya, Cross-functional Team..., Management, Process Improvement, Operations Management
Education
Webster University 1994 — 1996
Master, Business Administration
Arkansas State University 1990 — 1993
Bachelor of Science, Business Administration
Avaya December 2012 - Present
Avaya January 2011 - November 2012
Avaya Inc. October 2001 - December 2010
Universal Underwriters Group September 1997 - September 2001
Sony Electronics January 1993 - September 1997
Skills
French, Unified Communications, Avaya, SIP, VoIP, Telephony, IVR, Contact Centers, Telecommunications, IP, Video Conferencing, Call Center, CTI, Pre-sales, Unified Messaging, Sales Engineering, QoS, ACD, H.323, Switches, Solution Selling, Network Design, Channel, Managed Services, Architecture, SIP Trunking, Strategy, Professional Services, Call Centers, Genesys, System Administration, German, Requirements Analysis, Hardware
Education
Wichita State University 1988 — 1991
MBA, Strategic Planning, Entrepreneurship
Arizona State University, W. P. Carey School of Business 1982 — 1987
BS, Marketing; Certificate in International Business
Avaya September 2011 - Present
Avaya December 2009 - September 2011
Nortel July 2009 - December 2009
Nortel July 2008 - July 2009
Nortel September 2007 - July 2008
Nortel August 2004 - September 2007
Tri-S Industries April 2002 - August 2004
Skills
Partner Management, Business Development, Supply Chain Management, Technical Support, Customer Satisfaction, Troubleshooting, Leadership, Team Building, Unified Communications, Avaya, VoIP, Telecommunications, Program Management, Data Center, SIP, Enterprise Software, IP, Switches, WAN, Telephony, Cisco Technologies, Ethernet, MPLS, Wireless, Sales Operations, Managed Services, Channel Partners, Networking, Telepresence, Video Conferencing, Avaya Technologies
Education
Visualize, Inc. 2013 — 2013
Value Selling
PMI Institute 2011 — 2012
PMP Certification
Athabasca University 2008 — 2011
BA, BA with concentration in Psychology
The Wedding Planners Institute of Canada 2005 — 2005
Certification, Wedding and Events Planning Certification
Humber College 1999 — 2001
Honors Diploma, Early Childhood Education
Murphy's Magic Supplies April 2014 - Present
Quagga February 2004 - 2010
Avaya 2001 - 2003
Avaya 2000 - 2001
Pandesic March 2000 - July 2000
Intel 1999 - 2000
Intel 1997 - 1999
Bank of America 1994 - 1997
Skills
Sales, Sales Operations, Unified Communications, Avaya, Managed Services, Telephony, Solution Selling, VoIP, Salesforce.com, Direct Sales, Customer Service, SaaS, MPLS, Telecommunications, Call Centers
Education
Arizona State University 1994 — 1997
BS, Supply Chain Management (Purchasing Logistics Management)
University of Arizona 1992 — 1994
CollabIP July 2013 - Present
Avaya December 2009 - July 2013
Diamondware / Nortel Networks April 2009 - December 2009
Intelligent Tools LLC May 2008 - April 2009
Rainbow Studios 1995 - April 2008
GTX Corporation 1993 - 1995
Arizona State University August 1988 - July 1993
Skills
Xbox 360, Artificial Intelligence, Video Games, Start-ups, Animation, Computer Vision, Game Development, Xbox, Pattern Recognition, C++, Scrum, C#, iOS development, Visual Studio, Visual Basic, Mobile Games, Software Engineering, Objective-C, Agile Methodologies, Applied Mathematics, Mathematical Modeling, Mathematical Analysis, Mathematical Programming, Perforce, C, Algorithms, Multithreading, SIP, VoIP, Machine Learning, Object Oriented Design, Image Processing, Win32 API
Education
Arizona State University 1988 — 1993
Ph.D., Artificial Intelligence / Pattern Recognition, 4.0
Iowa State University 1982 — 1988
B.A., Computer Science / Psychology
NACR March 2015 - Present
Arrow Systems Integration June 2013 - March 2015
National Cable Technicians December 2012 - May 2013
Presidio Networked Solutions May 2008 - December 2012
Avaya August 2000 - May 2008
Milner Voice & Data April 1995 - August 2000
Skills
Unified Communications, Avaya, Contact Centers, Telephony, Telecommunications, VoIP, Solution Selling, Channel, Managed Services, SIP Trunking, Wireless, SIP, Call Centers, Data Center, IVR, Professional Services, Enterprise Software, Go-to-market Strategy, Business Development, Leadership, LAN-WAN, Account Management, MPLS, Cloud Computing, Channel Partners, Pre-sales, Telepresence, Direct Sales, Video Conferencing, Co-location, IP, Ethernet, WAN, Cisco Technologies, Strategic Partnerships, Salesforce.com, CTI, ACD, Business Alliances, Sales Engineering, Sales, Sales Process, Virtualization, Networking, Selling, Storage, Network Design, Partner Management, Channel Sales, Sales Enablement
Education
Averett University 1991 — 1993
MBA, Marketing
Radford University 1980 — 1986
BS, Finance
JPMorgan Chase April 2012 - Present
JPMorgan Chase October 2010 - March 2012
JPMorgan Chase May 2005 - October 2010
Avaya September 1998 - January 2003
Furon June 1991 - September 1998
The Harbour Group 1989 - 1991
Skills
Vendor Management, Management, Disaster Recovery, Process Improvement, Leadership, Integration, Project Management, PMP, SDLC, Telecommunications
Education
Baldwin-Wallace College 2004 — 2004
PMP, PMP
Ashland University 1984 — 1986
BS, Business Administration
The University of Akron 1982 — 1983
AAS, Data Processing
West Virginia University 1977 — 1979
Plant and Soil Science
Upper St Clair
Avaya January 2010 - Present
Nortel April 2007 - December 2009
Skills
Leadership, Sales Operations, Program Management, Product Management, Unified Communications, Sales Enablement, Project Management, Telecommunications, VoIP, Solution Selling, Strategy, Managed Services, Management, Wireless, Marketing, Strategic Partnerships
Education
Arizona State University
MBA, International Marketing/European Studies
Avaya October 2011 - Present
Avaya Inc 2009 - 2011
Avaya 2006 - 2009
Avaya Inc. 2006 - 2007
James Cable 2002 - 2006
Adelphia Cable - Orlando 2001 - 2002
Adelphia Cable 1999 - 2001
Skills
Professional Services, Customer Satisfaction, Channel, Contact Centers, Cross-functional Team..., Sales Management, IVR, Account Management, Cloud Computing, Telecommunications, Management, Unified Communications, Sales, Telephony, Channel Partners, Vendor Management, Avaya, SaaS, VoIP, Sales Operations, Service Delivery, Networking
Education
Auburn University
Business Administration and Management, General
University of Maryland
Business Administration and Management, General
Chatsworth Products, Inc. October 2005 - Present
Chatsworth.com July 2005 - Present
Chatsworth Products, Inc. July 2005 - Present
Avaya October 1997 - January 2001
Lucent Technologies / OFS 1994 - 1997
Education
Carnegie Mellon University - Tepper School of Business 1996 — 1996
PPA, International Business
Auburn University, College of Business 1965 — 1970
MA, MBA, Econimics
Clarus Group/EMC/Capital One August 2014 - Present
City of Richmond, Virginia March 2013 - November 2013
City of Richmond October 2010 - March 2013
City of Richmond January 2002 - October 2010
Avaya July 2000 - August 2001
Lucent Technologies January 1997 - June 2000
AT&T January 1994 - December 1995
AT&T January 1988 - December 1993
AT&T January 1984 - December 1987
Skills
Architecture, Cloud Computing, Management, Enterprise Software, Servers, Web Services, Project Management, Windows, SDLC, Enterprise Architecture, SQL, IT Management, Program Management, Microsoft SQL Server, Security, Storage, Linux, C#, SharePoint, IIS, Operating Systems, Virtualization, Disaster Recovery, Data Center, Integration, Information Technology, Databases, Visio, VMware, Software Development, Troubleshooting, Agile Methodologies, Unix, System Administration, Business Intelligence, Software Project..., SOA, Hardware, Oracle, Requirements Analysis, Infrastructure, Active Directory, Network Security
Education
Virginia Commonwealth University - School of Business 1975 — 1977
MBA, Business Administration
Aurora University
BS, Biology/Chemistry
Aurora University
Bachelor of Science (BS), Biology/Chemistry, Business
US Navy December 2009 - Present
City of Surprise February 2007 - July 2012
Avaya August 2000 - October 2006
Skills
Government, Emergency Management, Budgets, Security Clearance, Navy, Team Building, Logistics, Financial Analysis, Microsoft Excel, PowerPoint, Military, Military Operations, Microsoft Word, Local Government, Purchasing, Military Experience, Military Logistics, Project Management, Quality Assurance, Analysis, Strategic Planning, Program Management, Software Documentation, Policy, Operational Planning, DoD, Troubleshooting, Procurement, Defense, Command, Supervisory Skills, National Security, Force Protection, Homeland Security
Education
Arizona State University, W. P. Carey School of Business 1996 — 1999
MBA
SUNY at Buffalo 1989 — 1994
Bachelor of Arts (BA), Economics
Cisco Systems December 2011 - Present
Cisco Systems May 2011 - December 2011
Arizona State University March 2010 - May 2011
Avaya December 2008 - December 2009
Infosys Technologies Ltd June 2007 - November 2008
Education
Arizona State University 2010 — 2011
Masters, Computer Science
National Institute of Technology Warangal 2003 — 2007
B.tech
Comcast Cable January 2013 - Present
Avaya 2005 - 2012
IBM 1997 - 2003
Skills
Telecommunications, Unix, Linux, ITIL, Agile Methodologies, Customer Service, Customer Satisfaction, Customer Support
Education
Art Institute of Colorado 2003 — 2004
Web Design & Animation
Pickens Technical College
Avaya 2000 - 2012
Genesys Conferencing 1999 - 2000
Genesys Conferencing 1998 - 1999
Genesys Conferencing 1997 - 1998
Education
Arizona State University 2011 — 2014
Bachelor's degree, Interdisciplinary
IHS February 2014 - Present
Chatfield High School 2005 - 2014
Avaya 1998 - 2012
Avaya 1998 - 2012
King Soopers July 1983 - January 1998
Skills
Troubleshooting, Technical Support, Integration, Cloud Computing, Networking, Voice Mail, Contact Centers, H.323, ITIL, Hardware, Software Installation, Microsoft Office, Team Leadership, Customer Service, Team Building, Management
Education
Ashford University 2009 — 2012
Bachelor of Arts (B.A.), Sports & Recreational Management
Bear Creek High School 1973 — 1976
Avaya January 2014 - Present
Avaya August 2009 - December 2013
Avaya May 2004 - August 2009
Avaya June 1998 - May 2004
Skills
VoIP, Telecommunications, IP, Unified Communications, SIP, Telephony, Call Centers, Integration, Cisco Technologies
Education
CAPELLA UNIVERSITY 2002 — 2006
Bachelor of Science (B.S.), Major in Information Technology, Networking Specialty
Austin Community College 2000 — 2002
Focus in Telecommunications