Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
SPC February 2012 - Present
CommScope July 2011 - February 2012
CommScope February 2004 - June 2011
Avaya March 2003 - February 2004
Bourns 2001 - 2002
Josylyn Electronics/Danaher Corporation 1999 - 2001
Alcatel 1993 - 1999
Siecor June 1984 - July 1993
Skills
Telecommunications, Management, Sales, Wireless, Product Management, Project Planning, Sales Management, New Business Development, Strategic Partnerships, Solution Selling, Business Strategy, Channel, Cross-functional Team..., Business Planning, Strategic Planning, Direct Sales, P, Pricing, Start-ups, Team Building
Education
Wake Forest University - Babcock Graduate School of Management 1994 — 1996
MBA, Business Administration
Lenoir-Rhyne University 1980 — 1984
BA, International Business
Ruckus Wireless August 2014 - Present
Ruckus Wireless November 2010 - Present
Interop Net March 2015 - May 2015
Avaya May 2010 - November 2010
Nortel March 1997 - January 2009
Skills
Wireless Networking, Wireless, WiFi, WLAN, E-Learning, Network Architecture, Technical Writing, Ethernet, Firewalls, Instructional Design, IEEE 802.11, Wireless Security, CWNA, Curriculum Development, VoIP, ATM networks, Delivering Technical..., Certification..., WiMAX, QoS, Switches, eLearning Development, Cisco Technologies, Frame Relay, Routers, Pre-sales, Enterprise Software, Routing, IP, Network Design, Training, Telecommunications, Microsoft Office, PowerPoint, WAN, Carrier Ethernet, Technical Training, Instructor-led Training, TCP/IP, Broadband, Networking, Mobile Devices, Routing Protocols, MIMO, Training & Development, Wi-Fi
Education
Lamar University
Technical and Scientific Communication
The George Washington University
Educational/Instructional Technology
The University of Texas at Arlington
Russian Studies
Citrix October 2013 - Present
VMTurbo December 2011 - September 2013
Citrix April 2011 - December 2011
Citrix December 2008 - April 2011
Citrix December 2007 - December 2008
Ardence, a Citrix Company September 2005 - December 2007
Speech Technology Associates June 2004 - July 2005
HTI Voice Solutions October 2002 - May 2004
Avaya June 2000 - September 2002
Skills
Virtualization, Cloud Computing, Business Development, VMware Infrastructure, Channel Strategy, Channel Sales..., Sales Management, Strategic Partnerships, SaaS, IaaS, Data Center, VDI, Channel Sales, Citrix, Sales Operations, Managed Services, Product Marketing, Solution Selling, Product Management, Sales Enablement, Strategy, Direct Sales, Networking, Start-ups, Storage, Enterprise Software, VMware, Xen, Management, Software Industry, Program Management, Unified Communications, Storage Virtualization, Go-to-market Strategy, Citrix Metaframe, Salesforce.com, Business Alliances, Sales, Professional Services, Lead Generation, NetApp, Partner Management, Strategic Alliances, Storage Area Networks, Demand Generation, HP, Channel Partners, Cisco Technologies, Sales Process, Pre-sales
Education
Lesley University 1985 — 1987
Masters
Stream Networks Inc. January 2015 - Present
Avaya December 2010 - July 2012
PMTelco, LLC January 2009 - December 2010
Avaya July 1998 - October 2008
Skills
Pre-Sales Operations, Interdepartmental..., Highly Detail Oriented, Forecasting, Customer Support, Telephony, Telecommunications, VoIP, Wireless, SAP, Siebel, Salesforce.com, eProject, SharePoint, Highly detail oriented, Avaya, Direct Sales, Project Management, Sales Operations, Management, Team Building, Data Center, Solution Selling, Vendor Management, Unified Communications, Video Conferencing, ACD, Managed Services, Contact Centers, Sales Management, Software Documentation, Avaya Technologies
Education
Kennesaw State University 1988 — 1993
BS, Communications
West Interactive October 2014 - Present
eLoyalty November 2012 - August 2014
inContact December 2010 - December 2012
Telesphere May 2010 - December 2010
Matrix Communications October 2008 - May 2010
NACR July 2003 - October 2008
Centurion July 2002 - July 2003
Expanets 2000 - 2002
Avaya 1999 - 2000
Lucent Technologies 1998 - 1999
Skills
SaaS, Enterprise Software, Product Management, Telecommunications, Go-to-market Strategy, CRM, VoIP, Leadership, Call Center, Unified Communications, Cloud Computing, Mobile Devices, Strategy, Agile Methodologies, Call Centers, Networking, SIP, Business Development, Telephony, Software Product..., Salesforce.com, Contact Centers, Sales Operations, Software Development, Avaya, Professional Services, Sales Process, Partner Management, Product Marketing, IVR, Managed Services, Product Development, Product Lifecycle..., Business Alliances, Scrum, Channel Partners, Sales Engineering, Team Leadership, Demand Generation, Mobile Applications, PaaS, CTI, Solution Selling, Management, Wireless, Hosted Solutions, Pre-sales, Customer Experience, Competitive Analysis, Strategic Partnerships
Education
University of Utah 1995 — 1998
Bachelor's of Science Degree (B.S.), Economics
Liberty University 2010 — 2016
Master's, Business Administration and Management, General
PwC January 2014 - Present
Bank of America October 2002 - March 2010
Avaya June 2001 - May 2002
Skills
Auditing, Accounting, Accounts Receivable, Credit Risk, Management, Operations Management, Sales, Fraud, Dispute Resolution, Collections, Customer Service, Customer Acquisition, CRM, SAP CRM, Microsoft Office, QuickBooks, IEX
Education
Kennesaw State University 2009 — 2012
Bachelor of Business Administration (BBA), Accounting and Finance
Datawatch Corporation 2014 - Present
Cisco Systems February 2012 - July 2014
Cisco Systems April 2010 - February 2012
TANDBERG 2007 - 2010
TANDBERG 2006 - 2007
Avaya January 1999 - May 2006
Avaya 1999 - 2005
Lucent Technologies 1999 - 2000
McGraw-Hill January 1995 - January 1999
Skills
Solution Selling, Channel Management, Resellers, Tandberg, Go-to-market Strategy, DoD, Air Force, US Army, VoIP, Channel Partners, Telepresence, Unified Communications, Channel, Managed Services, CRM, Professional Services, Channel Strategy, Telecommunications, Program Management, Video Conferencing, Cisco Technologies, Sales Operations, Networking
Education
Kean University 1991 — 1994
Bachelor of Science (BS), Accounting
University of North Texas August 2011 - Present
Avaya February 2001 - September 2009
Skills
Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Satisfaction, Networking, SharePoint, Cross-functional Team..., Administrative..., Process Improvement, Management, Telecommunications, Team Leadership, Program Management, Troubleshooting, Time Management, Human Resources, Administrative..., Call Centers, Training
Education
Lamar University
Did not obtain a degree.
Thomas Jefferson High School
Avaya 2002 - 2013
Avaya 1992 - 2002
Avaya 1986 - 1991
Avaya 1983 - 1986
Education
Lincoln University (MO)
Bachelors of Science - Business Administration
University of Denver
Masters in Computer Information Systems
Ferguson Enterprises June 2011 - Present
Ferguson Enterprises January 2008 - June 2011
Ferguson Enterprises January 2005 - January 2008
Avaya October 2000 - June 2002
Lucent Technologies July 1998 - October 2000
AT&T June 1988 - June 1998
AT&T American Transtech 1983 - 1988
Skills
Sales, Call Center, CRM, Sales Management, Account Management, Sales Operations, Inventory Management, Cold Calling, Team Building, Sales Process, Direct Sales, Customer Service, Call Centers, Program Management, Management, Employee Training, Customer Retention, Customer Satisfaction, Selling
Education
University of North Florida
BS, Communications
Lakeland Community College
Associate of Arts (AA)
Weichert Realtors July 2002 - Present
Avaya 1998 - 2001
Lucent 1990 - 1998
Lucent Technologies 1993 - 1996
Skills
Relocation, Short Sales, Selling, Real Estate, Resellers, Sellers, Investment Properties, Townhomes, Buyer Representation, ABR, Move Up Buyers, Residential Homes, New Homes, Listings, e-PRO, Buyers, New Home Sales, Relocation Buyers, Seniors, Real Property, Referrals, Seller Representation, Single Family Homes, SFR, Sales
Education
Lafayette College 1970 — 1974
BA, Psychology
ITW November 2012 - Present
Kraft Foods February 2005 - November 2012
Kraft Foods January 2002 - January 2005
Avaya June 2000 - January 2002
Alcatel-Lucent June 1997 - June 2000
Watson Wyatt May 1985 - June 1997
Skills
Expatriate Management, Compensation, Global HR, Job Evaluation, Benefits, HR Strategy, International HR, Global Mobility, Mobility Strategy, Global Compensation, Global Human Resources..., International..., M&A support, International M&A, Acquisition Integration, Deferred Compensation, Human Resources, Employee Benefits, Personnel Management, Succession Planning, Performance Management, Workday, Incentive Programs, Benchmarking, Remuneration, Rewards, HR Transformation, Workforce Planning, Compensation Structures, HR Policies, Organizational Design, HRIS
Education
Kingston University 1984 — 1985
PgDip, Human Resources
Brooklands Technical College 1979 — 1981
Avaya October 1999 - October 2013
Education
Lamar University 1977 — 1981
BS, Geology
Avaya September 2012 - November 2014
Lenovo October 2009 - September 2012
Cree October 2007 - October 2009
IBM / Lenovo Inc. June 2001 - October 2007
General Motors May 2000 - August 2000
Skills
Supply Chain, Cross-functional Team..., Supply Chain Management, Process Improvement, Supply Management, Six Sigma, Manufacturing, Demand Forecasting, Forecasting, Demand Planning, SAP, Product Management, Operations Management, Program Management, Strategic Sourcing, MRP, Lean Manufacturing, Continuous Improvement, Supply Chain..., Product Development, Product Marketing, Management, Vendor Management, Procurement, Business Process..., Project Management, Outsourcing, Team Leadership, Strategy, Logistics, Excellent Computer..., Successfully completed...
Education
Michigan State University 1998 — 2001
Bachelor's Degree, Logistics, Materials, and Supply Chain Management, 3.4 GPA
Lansing Community College 1996 — 1998
Associate's Degree, Business Marketing, 3.6 GPA
Avaya May 2015 - Present
Manulife Financial June 2012 - April 2015
Layer 227 Inc. February 2008 - June 2012
UOIT April 2007 - February 2008
durham college /uoit December 2004 - April 2007
Nortel Networks 1997 - 2004
Skills
Routing Protocols, OSPF, Network Security, VoIP, Routing, VPN, RIP, CCNP, Cisco Technologies, Firewalls, TCP/IP, Checkpoint, F5 BigIP, Networking, Wireless, IPv6, Network Architecture, System Administration, Load Balancing, Switches, Network Design, BGP, Wireless Networking, Network Engineering, LAN-WAN, Routers, QoS, IPSec, Network Administration, IDS, DNS, Data Center, WAN, Cisco IOS, MPLS, Juniper, IPS, CCNA, Disaster Recovery
Education
University of Waterloo 1996 — 2000
Hon BMath, Computer Science
Lakehead University 1993 — 1996
BSc, Science
Ernst & Young November 2011 - Present
Ernst & Young November 2007 - October 2011
Mental Health Center of Denver January 2007 - April 2007
Avaya June 2006 - August 2006
Jeppesen March 2006 - June 2006
Smith Barney August 2003 - August 2005
UBS May 2001 - August 2003
Skills
Management, Analysis, Market Sizing, Strategic Planning, Strategic Financial..., Economic Growth, Management Consulting, Project Management, Strategic Planning for..., Business Process..., Business Analysis, Business Process, Financial Analysis, Driver-based..., Customer Experience..., Risk Management, Business Intelligence, Process Improvement, Program Management, Project Planning, Consulting, Performance Improvement, Growth Strategy..., Market Opportunity..., Workstream Management, Structured Communication, Business Strategy, Finance, strategy, Business Development, Cross-functional Team..., Strategy
Education
University of Denver - Daniels College of Business 2005 — 2007
Master of Business Administration (M.B.A.)
Kent State University
Bachelor of Business Administration (B.B.A.)
Oracle May 2014 - Present
North American Communications Resource July 2009 - May 2014
Avaya July 2007 - July 2009
The IT Workshop June 2005 - June 2007
Intel Corporation June 1990 - June 2005
Skills
Sales, Customer Satisfaction, Unified Communications, VoIP, Telephony, Customer Service, SIP, Avaya, Managed Services, Telecommunications, Solution Selling, IP, Data Center, SaaS, Wireless, Call Centers, Conversion Optimization, Building Relationships, Future Trends, SIP Trunking, Session Management, Return on Investment, Interoperability, Microsoft Technologies, Avaya IP Telephony, Session Border..., Software Industry, Avaya Aura, Contact Centers, Selling, Video Conferencing, Unified Messaging, IVR, Strategy, CTI, MPLS, Channel Partners, Sales Engineering, ACD, Hosted Services, Professional Services, Cloud Computing, Avaya Technologies, UC
Education
Kettering University 1985 — 1990
Bachelors, Electrical Engineering
Avaya April 2005 - September 2008
Bell Canada 1995 - 2004
Education
King's University College
Freelancer 2009 - Present
Terumo BCT May 2006 - Present
Italian Language Services 2001 - Present
Baxa Corporation 2003 - 2006
Avaya 2000 - 2001
Vickers 1997 - 1999
Skills
Translation, Quality Engineering, Localization, Non-profits, Human Geography, Medical Devices, Nonprofits, Quality Control, Italian, Testing, Entrepreneurship, Engineering, Quality System, Quality Assurance, Research, Validation, Spanish
Education
Politecnico di Milano 1990 — 1995
BSEE, Electronics Engineering
Liceo Scientifico 1985 — 1990
Strategic Products & Services, Inc. January 2005 - Present
Strategic Products and Services (SPS) 2005 - Present
AT&T / Lucent Technologies / Avaya 1988 - 2005
Avaya January 2000 - December 2004
Lucent Technologies January 1995 - December 2000
AT&T March 1988 - December 1994
Skills
Unified Communications, Contact Centers, IVR, Telephony, Managed Services, Avaya, Call Center, VoIP, Channel, Solution Selling, SIP, Telecommunications, Direct Sales, Video Conferencing, Call Centers, Account Management, Channel Partners, MPLS, Sales, Selling, Professional Services, IP, Wireless, Data Center, Cloud Computing, Enterprise Software, Salesforce.com, Go-to-market Strategy, CTI, Unified Messaging, ACD, Cisco Technologies, Hosted Services, WAN, T1, Sales Engineering, LAN-WAN, Voice Mail, Ethernet, Avaya Technologies
Education
University of Delaware 2002 — 2004
E-Commerce, Business
Kutztown University of Pennsylvania 1979 — 1983
Bachelor's degree, Business Administration and Management, General
Sun Valley High School 1976 — 1979
Coventry Health Care January 2007 - Present
Countrywide Financial Services (dba:Balboa Insurance) May 2005 - January 2007
Avaya October 1998 - April 2004
Albertsons July 1987 - October 1998
Skills
Call Logging, Call Center, Avaya, Unified Communications, Cisco Technologies, SDLC, Integration
Education
Kennedy Western University
Bachelors, Management Information Systems
Verizon Business January 2010 - Present
Chrysler April 1997 - Present
Network Dynamics November 2010 - January 2011
Avaya December 2009 - October 2010
Nortel June 1998 - December 2009
Bay Networks April 1997 - June 1998
EDS, an HP Company July 1987 - April 1997
Skills
LAN-WAN, Switches, TCP/IP, Cisco Technologies, Data Center, VoIP, Network Design, WAN, MPLS, OSPF, Network Administration, Unified Communications, Integration, ITIL, Networking, Network Security, System Deployment, Routing, Operating Systems, Avaya, Routers, Software Installation, Telecommunications, Disaster Recovery, VPN, Firewalls, Troubleshooting, Enterprise Software, Network Architecture, Cisco IOS, Network Engineering, Virtualization
Education
Lawrence Technological University 1999 — 2001
Masters
Oakland University 1987 — 1996
Bachelors
Navy Federal Credit Union December 2014 - Present
The College Board January 2014 - December 2014
Oxford Government Consulting February 2013 - January 2014
Avaya April 2012 - February 2013
Unisys February 2009 - May 2012
Unisys February 2002 - February 2009
Vialog 2000 - 2002
Teleglobe May 1998 - July 2000
QSI September 1997 - April 1998
Lockheed Martin September 1995 - September 1997
Skills
ITIL, PMP, CMMI, PMI, PMBOK, PMO, SDLC, Program Management, IT Governance, Certified Project..., Configuration Management, Change Management, SLA, Earned Value Management, MS Project, Requirements Management, CRM, Business Intelligence, Process Improvement, Integration, Governance, Software Documentation, Testing, Vendor Management, SharePoint, Business Process..., Requirements Analysis, Project Portfolio..., Sla, Project Management, Management, Requirements Gathering, Project Planning, Team Leadership, Telecommunications, Software Development, Business Process, IT Strategy, Analysis, Product Management
Education
The George Washington University 1994 — 1998
MIS, Information Systems
King's College 1989 — 1994
Bachelor's degree, Business Administration, Management and Operations
Stonewall jackson
HCSC - Blue Cross Blue Shield August 2015 - Present
Echelon LLC March 2010 - Present
Access Midstream December 2012 - June 2013
Avaya 1996 - 2008
Skills
Six Sigma, Continuous Improvement, Lean Manufacturing, Process Optimization, Team Building, Public Speaking, Coaching, Training, Microsoft Office, Strategic Planning, Leadership, Leadership Development, Cross-functional Team..., Analysis, Strategy, Change Management, Business Process..., Performance Management, Operations Management, Project Management, Program Management, Black Belt, Management Consulting, Process Improvement, Management, Project Planning, Team Leadership, Organizational..., Operational Excellence, Quality Management, Value Stream Mapping, Quality Assurance, Supply Chain Management, Business Process
Education
Oklahoma Christian University 2003 — 2004
Master of Business Administration (M.B.A.), Organizational Leadership
Langston University
Bachelor of Arts (B.A.), Electrical and Electronics Engineering
Akamai Technologies August 2015 - Present
Polycom April 2011 - July 2015
Pegasystems November 2009 - April 2011
Avaya November 2007 - November 2009
Tufts University May 2004 - May 2008
NMS Communications (now Dialogic) December 2002 - November 2007
InfoLibria Inc January 2000 - August 2002
GTE Laboratories (now Verizon Laboratories) October 1990 - January 2000
Lancaster University, England October 1986 - October 1990
Skills
VoIP, Telecommunications, Software Development, SIP, TCP/IP, XML, IT Strategy, Networking, Middleware, Project Management, Software, H.323, Web Technologies, IMS DB/DC, Video, Multimedia, Gateway, VXML, Content Distribution..., Video Processing, Cloud Computing, IP, Solution Architecture, Network Architecture, Software Engineering, Integration, Distributed Systems, Wireless, System Architecture, Mobile Devices, Streaming Media, Unified Communications, Agile Methodologies, Architecture, Strategy, Enterprise Software, Software Design, Product Management, Unix, Mobile Applications, SaaS, SOA, Enterprise Architecture, Mobile Technology, Linux, Pre-sales, Scalability, Virtualization, Embedded Systems, Embedded Software
Education
Lancaster University 1983 — 1986
Ph.D., Computer Science
University of Strathclyde 1979 — 1983
B.Sc., Computer Science (First Class Honors)
Cartesian (Formerly TMNG) December 2012 - Present
AT&T December 2009 - December 2012
Professional Service Group of Central New Jersey (PSGCNJ) June 2009 - December 2009
Infinity Info Systems August 2008 - April 2009
Avaya November 2007 - August 2008
Avaya August 2001 - November 2007
The Scuba Connection 1998 - June 2007
Avaya June 2000 - August 2001
Lucent Technologies October 1996 - June 2000
AT&T October 1986 - October 1996
Skills
Business Management, Metrics Analysis, Data Mining, Business Analysis, Business Process, Cross-functional Team..., SDLC, Testing, Program Management, MS Project, Requirements Analysis, Software Project..., PMP, Project Portfolio..., PMO, Integration, Account Management, Process Improvement, Change Management, Process Engineering, Deployment, Virtual Teams, Project Implementation, Business Process..., PMI, People Management, Project Planning, Analysis, Metrics, Process Development, Software Implementation, Project Management, Business Process..., CRM, Telecommunications, Enterprise Software, Resource Management, Solution Architecture, ERP, Business Transformation, Agile Project Management, Team Leadership, Six Sigma, Requirements Gathering, Agile Methodologies, Business Process..., Project Delivery, Business Requirements, Call Center, Certified Project...
Education
Rutgers, The State University of New Jersey-New Brunswick 1988 — 1991
MBA
Lafayette College 1982 — 1986
Bachelor of Arts (B.A.), Engineering
Metuchen High School 1978 — 1982
UnitedHealth Group October 2014 - November 2014
Cerner Corporation May 2014 - September 2014
Halliburton June 2012 - May 2014
Bayer MaterialScience April 2011 - May 2012
AT&T August 2010 - November 2010
NCO Group March 2010 - August 2010
VUDU August 2008 - January 2009
AT&T October 2006 - July 2008
Avaya June 2002 - July 2006
Global Crossing 2000 - 2001
Skills
Training, SharePoint, CRM, Management, Call Centers, Human Resources, Telecommunications, Performance Management, Microsoft Office, Change Management, SAP, Employee Training, Software Documentation, Sales, Coaching, Sales Management, Training Delivery, Process Improvement, Instructor-led Training, Salesforce.com, Program Management, Outlook, Technical Training, Sales Operations, Technical Support, Team Leadership, Oracle Applications, Business Travel, Visio, Lync, Mobile Devices, Customer Satisfaction, Oracle, Mobile Applications, Amdocs Clarify, VPN, Avaya, Call Center, OPUS, ClickSchedule, Job Details, Avaya phone systems, Broadband a, Cerner, WebEx, Adobie
Education
Sam Houston State University 1985 — 1990
BBA, Business Administration
Lamar University 1984 — 1985
Liberty High School 1981 — 1984
The Home Depot November 2013 - Present
AIM Healthcare.Inc., Division of Ingenix, Subsidiary of United Health Group 2007 - 2011
Avaya May 2002 - October 2006
Alcatel-Lucent 1998 - 2002
AT&T 1995 - 1998
AT&T 1991 - 1994
Skills
Cash Management, Customer Relations, Managed Care, Microsoft Office, SAP, IDX, Presentation Preparation, Training Delivery, Project Coordination, Client Relationship..., Inside Sales, Performance Monitoring, Oracle Portal, Account Management, Data Analysis, Excel, Hospitality, Mentoring, Telecommunications, Communication Written, Auditing, Customer Service
Education
Keller Graduate School of Management of DeVry University 2004 — 2007
MBA, Health Services
North Carolina State University 1983 — 1987
B.A., Business Management
Avaya February 2012 - Present
Verizon August 1998 - November 2011
Racal Datacom November 1987 - December 1997
Skills
SIP Trunking, Linux Sysadmin, Network Administration, Cisco, Avaya, RTP, H.264, Codecs, Telecommunications, Switches, Linux, IP, VoIP, SIP, Testing, ISDN, Frame Relay, Routers, MPLS
Education
DeVRY, Irving campus 1984 — 1987
BSEET, Electronic Engineering Technology
University of Michigan 1971 — 1974
no degree, German, Psychology
Landmark Education
SAP America May 2012 - Present
CDT Professional Services, LLC September 2005 - June 2012
AmerisourceBergen January 2010 - April 2011
Verizon Business August 2006 - August 2007
CDT Professional Services, LLC August 2005 - July 2007
Shire Pharmaceutical, Inc September 2004 - July 2006
IBM October 2002 - September 2005
IBM 2001 - 2005
Avaya February 2003 - July 2004
PwC January 2000 - October 2002
Education
La Salle University - School of Business Administration 1996 — 1998
Master of Business, Accounting and Management
Penn State University 1983 — 1988
Bachelors, Finance
Simply Quality October 1992 - Present
AT&T April 2008 - April 2010
Avaya May 2005 - May 2006
Telcordia April 2003 - March 2005
Unaffiliated June 2003 - August 2004
Lucent Technologies July 1999 - July 2001
Lucent Technologies September 1996 - July 1999
AT&T Paradyne February 1996 - August 1996
AT&T Paradyne August 1991 - February 1996
AT&T Paradyne August 1990 - September 1991
Skills
Professional Services, Process Improvement, Software Development..., Business Analysis, Product Management, Telecommunications, System Verification, Wireless, Product Development, System Specification, IP, Iso 9000, Software Development, Unix, C, Integration, System Architecture, TCP/IP, Mobile Devices, Project Management, Ethernet, Systems Engineering, Quality Assurance, VoIP, Software Project..., Networking, SNMP, Enterprise Software, Switches, ATM networks, Architectures
Education
Purdue University 1973 — 1974
MS, Electical Engineering
Lehigh University 1969 — 1972
BS, Electrical Engineering
Council Rock HS 1965 — 1969
Avaya November 2014 - Present
CSC May 2013 - November 2014
CSC July 2006 - April 2013
Deloitte Consulting 2004 - 2006
Skills
ERP, ABAP, SAP ERP, SAP Implementation, IDOC, SAP HR, SD, Requirements Analysis, SAP R/3, ECC, BAPI, SAP SD, Data Migration, SAP MM, SAP Portal, SAP Netweaver, IDoc, Business Analysis, Consulting, SDLC, Business Process
Education
Kurukshetra University 1999 — 2002
MCA, Computer Applications
Cisco April 2014 - Present
Avaya August 2010 - April 2014
Presidio October 2009 - August 2010
Nortel Networks September 2004 - October 2009
Verizon April 2001 - September 2004
Williams April 1998 - April 2001
Skills
Unified Communications
Education
WEST SPRINGFIELD HIGH SCHOOL
Academic High School Diploma
Liberty University
Business
VOCATIONAL SCHOOLS
Daymark Recovery Services July 2012 - Present
Center for Life and Performance October 2011 - Present
Avaya 1978 - 2011
AT&T Bell Laboratories 1984 - 1996
AT&T Bell Laboratories 1984 - 1996
Education
Liberty University 2006 — 2008
MA, Professional Counseling
Meredith College 1974 — 1978
BA, Sociology w/ concentration in Human Resources
Cisco June 2015 - Present
RSA, The Security Division of EMC July 2012 - July 2015
HP Networking April 2010 - July 2012
Avaya January 2010 - April 2010
Nortel January 1999 - January 2010
Nortel January 1999 - December 2003
Nortel July 1998 - October 1999
Nortel March 1997 - July 1998
Nortel May 1992 - March 1997
Skills
VoIP, Unified Communications, Cisco Technologies, Network Security, Network Design, Data Center, Cloud Computing, Security, WAN, Switches, Routing, VPN, IP, Routers, Telecommunications, Servers, Firewalls, Networking, Network Infrastructure, Pre-sales, Hardware, System Deployment, Managed Services, IT Strategy, Enterprise Software, Sales Engineering, Professional Experience, Ethernet
Education
Lawrence Technological University 1994 — 1998
B.S.B.A., Informtation Technology Management
Michigan State University 1987 — 1990
Pre-Engineering
Xelas software November 2010 - Present
3PAR April 2010 - November 2010
Dell September 2008 - November 2009
Oracle Corporation June 2006 - January 2008
Sybase June 2004 - May 2006
Avaya August 2003 - June 2004
Vertel August 1999 - July 2003
Informix September 1993 - August 1999
Skills
Enterprise Software, Go-to-market Strategy, Cloud Computing, Business Alliances, Solution Selling, Channel, Direct Sales, Sales Management, New Business Development, Korean software selling..., SaaS, Business Development, Product Management, Selling, Business Strategy, Leadership, Strategy, Sales, Salesforce.com, Start-ups, Management, Marketing, Forecasting, Professional Services, Product Marketing, Business Intelligence, Strategic Planning, Sales Process, Lead Generation, Strategic Partnerships, Entrepreneurship, Channel Partners, Competitive Analysis, International Sales, Mobile Devices, Partner Management, Recruiting, Sales Operations, Storage, Pre-sales, Sales Enablement, Demand Generation, Managed Services
Education
Korea University
BBA, Business
Penn State University
MBA, Marketing
Hess Corporation June 2013 - Present
Baker Hughes May 2010 - August 2013
Aunt Millie's Bakeries March 2011 - July 2011
Commercial Metals Company August 2009 - May 2010
Sauer-Danfoss Inc. August 2006 - July 2009
SC Johnson January 2005 - August 2006
Infineum June 2004 - December 2004
Pitney Bowes August 2003 - May 2004
Avaya January 2003 - July 2003
State of Alabama January 2002 - December 2002
Skills
Supply Chain, SAP BI, ECC, Business Objects, Business Intelligence, SRM, Software Configuration..., Performance Tuning, Portals, Webi, Visual Composer, Roles, SAP BW, SAP ERP, ABAP, SAP R/3, Integration, Requirements Analysis, SAP Implementation, Solution Architecture, SAP, Business Process, SAP Netweaver, IT Strategy, SAP SRM, SD, CRM, Data Migration, SAP MM, IDOC, Master Data Management, SAP Portal, SAP SD, Master Data, SAP CRM, SAP Solutions, SAP XI, SAP HR, ERP, SAP APO, SAP FI, WebDynpro, EDI, Business Process Design, Supply Chain Management, BAPI, SAP MDM, SAP PP, Data Warehousing, SAP Configuration
Education
University of Alabama 2000 — 2001
Master's degree, Computers and Information Systems
Virginia Polytechnic Institute and State University 1999 — 2000
Master's degree
Osmania University 1995 — 1999
B.Tech, Engineering
Kendriya Vidyalaya 1982 — 1994
High School, Mathematics and Sciences
Ciena February 2006 - Present
Empire Technologies 2005 - 2006
Phonextra 2002 - 2005
Avaya 2000 - 2002
Cabletron Systems 1997 - 2000
Skills
Solution Selling, Channel
Education
Keene State College 1987 — 1989
Independent Contractor April 2013 - Present
Altura Communication Solutions June 2009 - March 2013
Avaya August 2006 - April 2009
AT&T Call Center Solutions Group July 2002 - September 2006
SBC Call Center Solutions Group July 2002 - September 2006
AT&T 2002 - 2006
Davox / Concerto / Aspect Software 1983 - 2002
Davox Corporation 1983 - 2002
Concerto Software (Aspect Software) 1983 - 2002
Skills
CTI, Unified Communications, Contact Centers, IVR, Avaya, Telephony, Call Center, ACD, VoIP, Solution Selling, Telecommunications, SIP, Professional Services, Cisco Technologies, Call Centers, Direct Sales, IP, Business Development
Education
Lawrence Technological University 1980 — 1983
Economics and Business Law
U.S. Navy Advanced Communications 1970 — 1976
Class E5, Advanced Electronics Communications and Kryptology
Western Michigan University 1967 — 1969
History and Broadcast Journalism
Invincea, Inc. December 2014 - Present
Verint January 2013 - December 2014
SimpliCTI Software Solutions October 2011 - December 2012
Avaya September 2004 - October 2011
Rosetta Biosoftware July 2000 - August 2004
Mosaix; Lucent Technologies Avaya June 1998 - July 2000
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
Master of Project Management
Northwest College 2002 — 2004
BA
Highline Community College 1997 — 1998
Associate of Applied Science
Genesys August 2012 - Present
Genesys May 2008 - September 2012
Genesys January 2004 - May 2008
Avaya May 2000 - January 2004
Sterling Software Inc June 1999 - May 2000
Pegasystems October 1997 - May 1999
Accenture February 1997 - October 1997
Skills
CTI, SaaS, IVR, Enterprise Software, Contact Centers, Training, Product Management, CRM, Customer Experience, Analytics, Professional Services, Telecommunications, Selling, Cross-functional Team..., Genesys, Management, Sales Operations, Call Centers, Program Management, Solution Selling, Sales, Cloud Computing, Unified Communications, Go-to-market Strategy, Channel Partners, Sales Enablement, VoIP, Demand Generation, Marketing Automation, Sales Engineering, Lead Generation, Sales Process, Business Alliances, Strategic Partnerships, Solution Architecture, Business Intelligence, Software Industry, Partner Management, Salesforce.com, Pre-sales, Integration, Avaya, Managed Services, Mobile Devices, Telephony, SIP, Strategy, Product Marketing, Direct Sales, Start-ups
Education
Lafayette College
BA, Studio Art & Anthopology
Microsoft July 2015 - Present
Stealth Startup February 2015 - April 2015
Splunk March 2014 - February 2015
Splunk February 2011 - February 2014
Fortinet January 2010 - February 2011
Blue Coat Systems May 2009 - November 2009
Blue Coat Systems October 2007 - May 2009
Mirapoint January 2007 - October 2007
Avaya October 2006 - December 2006
Mirapoint May 2005 - September 2006
Skills
Product Management, Network Security, Cloud Computing, SaaS, System Architecture, Software Development, Professional Services, Sales Engineering, Active Directory, Strategy, Enterprise Software, Security, Perl, Virtualization, Python, Java, Linux, Data Center, Program Management, JavaScript, Web Development, Enterprise Architecture, Microsoft Technologies, Agile Methodologies, Firewalls, Unix, Storage, Consultancy, Splunk Development, Architecture, IP, Windows Azure, JavaScript Libraries, Web Applications, Start-ups
Education
Lancaster University 1988 — 1992
BEng, Information Engineering
SOS Children's Villages International January 2014 - Present
SOS Children's Villages International January 2011 - Present
5p-Consulting May 2010 - December 2010
Avaya January 2008 - April 2010
Belvista September 2006 - December 2007
Institute of Public Management July 2002 - December 2007
kreative zone April 2000 - August 2002
Skills
Strategic Planning, Change Management, Project Management, Business Strategy, Program Management, Management Consulting, Non-profits, Team Building, Fundraising, Business Development, Organizational..., Marketing Strategy, Telecommunications, Strategy, Nonprofits, Budgets, Coaching, Contract Negotiation, Leadership, Marketing, Process Improvement, Project Planning, Start-ups, Team Leadership, New Business Development, Management, Integration, Business Planning
Education
Leopold-Franzens Universität Innsbruck 1992 — 1999
Mag rer.soc.oec, International Economics and Business Studies
University of Notre Dame - Mendoza College of Business 1995 — 1996
MBA, Marketing/Marketing Management, General
Vynamic June 2015 - Present
Accenture June 2011 - June 2015
Accenture June 2010 - August 2010
Avaya June 2009 - August 2009
Lehigh University May 2008 - August 2008
Skills
SharePoint, Microsoft Office, Analysis, SDLC, Integration, Microsoft Excel, Data Analysis, Business Analysis, PowerPoint, Leadership, Management Consulting, Requirements Gathering, Program Management, Business Process..., Consulting
Education
Lehigh University - College of Business and Economics 2007 — 2011
BS, Finance and Minor in Business Information Systems
Governor Livingston High School 2004 — 2007
New Jersey Manufacturers October 2010 - Present
Metropolitan Life Insurance Company September 2007 - December 2008
Merrill Lynch and Avaya October 2006 - December 2006
Avaya August 2006 - September 2006
American Reinsurance December 2002 - June 2006
Prudential Insurance October 2001 - January 2002
Avaya August 2000 - May 2001
Datanomics 1993 - 2000
Datanomics 1993 - 2000
AT&T September 1999 - December 1999
Skills
Business Requirements, Management, SDLC, Business Analysis, Project Management, Visio, Leadership, PMP, Project Planning, User Acceptance Testing, Team Building, Integration, Business Intelligence, Cross-functional Team..., Testing, Software Documentation, Data Analysis, Business Process, Quality Assurance, IT Strategy, Oracle, Vendor Management, Analysis, MS Project, SAP, SharePoint, Requirements Analysis, Process Improvement, Access
Education
Rutgers, The State University of New Jersey-Newark 1987 — 1991
MBA, Major:International Business, Minor:Finance
La Salle University 1977 — 1981
BA, Math and Computer Science
AvTech
Project Management Professional
Multiple Organizations March 2012 - Present
ForeLogix March 2012 - Present
Potential October 2012 - August 2015
NavLink (an AT&T Affiliated Company) January 2011 - February 2012
NavLink (an AT&T Affiliated Company) July 2008 - December 2010
AVAYA 2007 - 2008
NavLink (an AT&T Affiliated Company) 2005 - 2006
HRsmart 2002 - 2005
France Telecom Mobile 1998 - 2001
BRITE Voice Systems (currently Intervoice) 1994 - 1996
Skills
Situational Leadership, Organizational..., Strategic Initiatives, Human Capital Management, Organizational and..., Organizational..., Balanced Scorecards, Performance Management, Learning Management, Coaching & Mentoring, Employee Relations, Knowledge Management, Program Management, Product Management, Pragmatic Marketing, Project Management, Customer Relationship..., Business Analysis, Marketing, Organizational Structure, CRM, Talent Management, Balanced Scorecard, Product Marketing, Management, Strategy, Telecommunications, Start-ups, Team Management, Recruiting, Team Leadership, Management Consulting, Enterprise Software, Strategic Planning, Leadership, Data Center, Training, Organizational..., Personnel Management, Vendor Management, Consulting, Project Planning, Change Management, Business Strategy, Business Process
Education
Penn State University 1983 — 1985
BS
Lebanese American University 1979 — 1983
BS
Jitterbit August 2015 - Present
Informatica July 2014 - Present
Cloud Sherpas January 2012 - July 2014
Avaya 2010 - 2012
Statera Consulting 2009 - 2010
First Data Corporation May 2009 - November 2009
Astadia March 2008 - April 2009
saaspoint 2007 - 2008
EMC 2006 - 2007
Watson & Chalin mfg. 2003 - 2006
Skills
Cloud Computing, Salesforce.com, SaaS, Force.com, Business Analysis, Integration, Requirements Analysis, Business Intelligence, Business Process, Requirements Gathering, Data Migration, Business Process..., Business Process..., Business Process Mapping, Business Strategy, New Business Development, Resource Management, Agile & Waterfall..., Microsoft SQL Server, Master Data Management, Data Quality, Database Administration, Business Intelligence..., Informatica, Data Integration, SQL Server DQS, SQL Server SSIS, Databases, Solution Architecture, Agile Project Management, CRM
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
MBA, Enterprise Management Information Systems, 3.78
Texas State University-San Marcos 2002 — 2003
Computer Science.
University of North Texas 1989 — 1997
BAAS
Avaya May 2015 - Present
Wente Vineyards August 2008 - Present
Avaya July 2014 - May 2015
Avaya July 2013 - August 2013
Wente Vineyards November 2007 - December 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Public Speaking, English, Marketing, Social Media, Product Development, Management, Inventory Management, Sales, Leadership, Social Networking, Project Management, Time Management, Event Planning, Customer Satisfaction, Customer Retention
Education
San Jose State University 2011 — 2013
Bachelor of Science, Business Administration; Marketing
Las Positas College 2008 — 2011
Associate of Arts (A.A.), Social Sciences
Cedar Lane Farms, L.P. February 2014 - Present
Strategic Products and Services (SPS) October 2013 - Present
State of Delaware November 2012 - Present
The Chad Spicer Foundation September 2012 - Present
Mountaire Farms November 2004 - July 2013
Town of Georgetown, DE May 2010 - May 2012
Children and Families First of Delaware January 2010 - March 2012
Town of Georgetown, DE May 2008 - May 2010
Info Systems August 2001 - November 2004
Avaya January 2000 - August 2001
Skills
Plannning, Program Management, Contract Negotiation, RFP, Disaster Recovery, Strategic Planning, Team Building, Emergency Management, Vendor Management, System Administration, Process Improvement, Project Planning, Leadership, Government, Change Management, Management, Telecommunications, Leadership Development, Business Analysis, Training, Data Center, Policy, Employee Relations, Project Management, Budgets, Customer Service, Account Management, Public Speaking, Software Documentation, Marketing, Visio, Executive Management, Nonprofits, Call Centers, Coaching, Troubleshooting, Microsoft Office, Operations Management, Public Policy, Fundraising, Legislation, Economic Development, Organizational..., Security, Analysis, Community Outreach, Politics
Education
Liberty University
University of Delaware
Agile Transformation Inc. July 2009 - Present
Blue Cross Blue Shield June 2008 - Present
Avaya November 2009 - October 2010
ASC Information Technology June 2005 - March 2009
Northern Natural Gas (NNG) June 2007 - November 2008
Mutual of Omaha July 2006 - November 2008
Valmont Industries June 2006 - September 2008
OPPD January 2008 - March 2008
Omnium Worldwide Inc September 2003 - June 2005
Priority Technologies Inc September 2001 - September 2003
Skills
Agile, Scrum, .NET, SOA, Java, Process Improvement, Coaching, Software Development, Architecture, Business Transformation, Cultural Transformation, Kanban, Lean Software..., Servant Leadership, Organizational..., Organizational..., Executive Coaching, Cross-functional Team..., Thought Leadership, Portfolio Management, Executive Facilitation, Facilitations, Instructor-led Training, Agile Methodologies, Product Management, Business Analysis, Agile Project Management, Testing, Project Management, Program Management, Requirements Analysis, Management, Business Intelligence, SDLC, Software Project..., Leadership, Facilitators, Business Process, Project Planning, Enterprise Architecture, Team Leadership, Integration, Change Management, Requirements Gathering, Enterprise Software, Databases, Software Documentation, E-commerce, Training, Data Warehousing
Education
University Of Nebraska at Omaha 1998 — 1999
BS, MIS
Kirkwood Community College 1995 — 1998
AS, Computer Science
Avaya March 2015 - Present
Avaya May 2013 - March 2015
Avaya August 2010 - May 2013
Avaya January 2007 - August 2010
Avaya September 2004 - January 2007
OnStar May 2000 - August 2001
Skills
Avaya, CTI, Unified Communications, Telephony, IVR, Professional Services, Contact Centers, SIP, IP, Integration, Video Conferencing, Telecommunications, VoIP, ACD, H.323, Telecom Network Design, Data Management, Networking, Analytics, Customer Service, Consulting, Enterprise Architecture, Project Management, Social Media, Social Networking, Outsourcing, Strategic Planning, Quality Assurance, Quality Management, Technical Writing, Ubuntu, Vendor Management, Visio, Virtualization, VMware, Xen, OS X, Unified Messaging, Managed Services, LAN-WAN, Avaya Technologies
Education
Oakland University 1999 — 2003
B.S., Management Information Systems
Lancaster University 2001 — 2002
Business Management / Economics
De La Salle Collegiate 1996 — 1999
LABhaus January 2014 - Present
Mona Lisa Mfg February 2007 - December 2013
Avaya January 2000 - January 2007
Lucent Technologies July 1999 - January 2000
Skills
Microsoft Office, HTML, Project Management, VoIP, SAP, Logistics, Integration, Analysis, Leadership, Databases
Education
Lehigh University 1995 — 1999
Bachelor of Applied Science (BASc), Industrial Engineering
Logi Analytics January 2015 - Present
Logi Analytics February 2013 - December 2014
Logi Analytics April 2012 - February 2013
Cbeyond June 2011 - March 2012
Pepperjam, Affiliate of GSI Commerce January 2011 - May 2011
Avaya June 2010 - August 2010
WKF&C Agency, Inc. June 2009 - August 2009
Skills
Salesforce.com, Sales Process, Account Management, Cold Calling, Direct Sales, Solution Selling, Sales, Cloud Computing, B2B, New Business Development, Lead Generation, Business Development, End to End Sales, Lead Qualification, Closing Deals, SaaS, CRM, Business Intelligence, OEMs, Management, Deal Closure, Telecommunications, People Skills
Education
King's College 2007 — 2011
Bachelors, Business Administration, Marketing (AACSB Accredited)
Regent's American College of London 2009 — 2009
Business Administration
Oracle August 2015 - Present
Avaya July 2014 - August 2015
AT&T March 2012 - July 2014
Orion Health June 2010 - November 2011
Standard Register 2008 - June 2010
Workflow.com March 2006 - April 2008
Hyland Software 1998 - 2006
Moore 1982 - 1998
Skills
HL7, xds, IHE, CCD, CCR, CDA, Data Integration, Strategic Planning, Healthcare IT, ECM, NHIN, Enterprise Content..., Healthcare Information..., Cloud Computing, PaaS, Solution Selling, Strategic Partnerships, Document Management, Leadership, Business Process..., Enterprise Software, SaaS, Sales, Business Development, Sales Management, Change Management, Team Building, Marketing, Product Development, Salesforce.com, Management, Professional Services, Direct Sales, Sales Process, Business Intelligence, Strategy, Consulting, Integration, CRM, Sales Operations, Account Management, Program Management, Process Improvement, Product Management
Education
Stanford University
Certificate Program, Natural Language Processing
CCC
Health Information Technology - Workflow Redesign
Kent State University
BA, Business/Marketing
Houghton Mifflin Harcourt June 2010 - Present
Avaya May 2008 - March 2009
Avaya May 2000 - May 2008
Lucent Technologies January 1998 - May 2000
AT&T August 1981 - December 1997
Skills
Telephony, Vendor Management, Call Center, Customer Satisfaction, Telecommunications, Supervisory Experience, Process Improvement, Coaching, Solution Implementation, Business Continuity, Management, Team Building, Operations Management, CRM, Business Process..., Switches, Sales Operations, SharePoint, Outsourcing, VoIP, Troubleshooting, Disaster Recovery, Leadership, Managed Services, Project Management, Call Centers, Forecasting, Software Documentation, Avaya, Change Management, Cross-functional Team..., Workforce Management, Service Delivery, Customer Experience, Quality Assurance, Customer Service, Team Management, Analysis, Wireless, Business Analysis, Visio, Salesforce.com, Networking, Sales, Budgets, Account Management, Team Leadership, Program Management, Training
Education
Kean University 1973 — 1977
Bachelor of Arts, Education
GreenSky Business Credit 2008 - Present
Avaya 2000 - 2008
Coca-Cola Enterprises August 1996 - October 1999
Education
Kennesaw State University - Michael J. Coles College of Business
Bachelors, Marketing
Trinity University
Masters, Management
United Airlines December 2011 - Present
RedSky Technologies January 2009 - December 2011
Avaya 2006 - 2008
ABN AMRO 1995 - 2005
Comerica 1993 - 1995
Affilliated Bank 1991 - 1993
United States Marine Corps 1983 - 1987
Skills
Telecommunications, Project Planning, Avaya, Nortel, Project Management, VoIP, Product Management, Budgets, Cisco Call Manager, Cisco Technologies, SQL, Infrastructure, Program Management, Disaster Recovery, Sales
Education
Lewis University 1991 — 1992
Business Adminstration
Oak Forest High School 1976 — 1980
RoostWise, Inc. July 2014 - Present
PlumChoice January 2012 - Present
Sonicbids 2009 - 2013
PlumChoice Inc January 2001 - January 2012
CommerceTone Inc. 2000 - 2001
Avaya 1998 - 2000
3Com 1996 - 1998
Chipcom 1986 - 1996
Skills
Start-ups, Strategic Partnerships, Business Strategy, SaaS, Cloud Computing, Go-to-market Strategy, Product Management, Marketing, Enterprise Software, Mobile Devices, Venture Capital, CRM, Integration, Troubleshooting, Managed Services, Channel Partners, Data Center, Telecommunications, P&L Management, Entrepreneurship, Business Innovation, Technological Innovation, Business Model..., Talent Acquisition, Strategy, Product Development, Product Marketing
Education
Northeastern University 1988 — 1991
Master of Business Administration (M.B.A.), Business Administration and Management, General
Lehigh University 1978 — 1982
BSEE, Electrical and Electronics Engineering
ShoreTel June 2013 - Present
ShoreTel January 2012 - June 2013
ShoreTel January 2011 - January 2012
Avaya December 2009 - January 2011
Nortel 1998 - 2009
Commonwealth Communications 1988 - 1997
Skills
Channel, Channel Partners, Unified Communications, Hosted Services, Telephony, Managed Services, Wireless, VoIP, Solution Selling, Telecommunications, IP, Call Centers, MPLS, Cloud Computing, Direct Sales, Professional Services, Data Center
Education
King's College
Bachelor of Arts, History
Card Assets LLC October 2010 - Present
GreenSky Credit April 2008 - October 2010
Avaya January 2004 - March 2008
Avaya December 2002 - January 2004
Skills
Six Sigma, Process Improvement, Call Center, Time Management, Organization, Quality Control, Cross-functional Team..., Call Centers, Credit Cards, Management, Operations Management, Leadership, Customer Service, Credit, Training, Sales, Outsourcing, Strategic Planning, Strategy, Vendor Management
Education
Kennesaw State University
Bachelors Degree, Business Administration
TRINITY COLLEGE
Master, Business Administration
Applied Medical April 2007 - Present
The Timken Company 2005 - 2006
Eli Lilly 2002 - 2005
Avaya 2002 - 2002
Nestle S.A. 2001 - 2002
Tellabs 2001 - 2001
Micron Technology 2000 - 2000
Skills
SAP ERP, ABAP, Troubleshooting, SAP R/3, SAP BW, SAP Basis, SAP Implementation, SAP, SD, SAP Netweaver, SAP CRM, ERP, SAP Portal, ECC
Education
Koneru Lakshmaiah College of Engineering 1991 — 1995
B.E(B.S), Computer Science
Gowtham Junior College 1989 — 1990
Junior High/Intermediate/Middle School Education and Teaching
Software Systems Solution Consulting April 2015 - Present
Pursuing Opportunities October 2014 - March 2015
Avaya Government Solutions January 2012 - September 2014
Avaya February 2007 - December 2011
Avaya February 2001 - January 2007
Lucent Technologies Bell Laboratories, Software Technology Center November 1998 - February 2001
Lucent Technologies Bell Laboratories, Business Communications Systems October 1995 - October 1998
Project Technology January 1993 - October 1995
GE June 1984 - January 1993
Education
Lehigh University
Masters of Science
Penn State University
Bachelor’s Degree
Vonage Holdings April 2011 - Present
Avaya January 2007 - March 2011
Avaya August 2004 - January 2007
The University of Texas at Dallas September 2003 - July 2004
Avaya Labs Research, Avaya Inc. July 2003 - August 2003
The University of Texas at Dallas September 2002 - June 2003
Skills
Spring Boot, MongoDB, Apache Kafka, Software Development, REST, Java, Multithreading, Linux, SIP, Perl, Web Services, Spring, Java Enterprise Edition, TCP/IP, Eclipse, Unix, SOA, Distributed Systems, C++, Software Engineering, Agile Methodologies, Xen, NoSQL, Jenkins, Web Applications, Integration, JIRA, Microservices...
Education
The University of Texas at Dallas 2000 — 2002
Master, Computer Science
Kent State University 1999 — 2000
Master, Economics
Lexmark International Inc March 2009 - Present
Vocollect April 2008 - November 2008
Tech Mahindra / Openet Telecom July 2006 - February 2008
Tech Mahindra Limited 2005 - 2008
Avaya December 2003 - July 2006
Vistaar Systems July 2002 - December 2003
Spectrum business support Ltd February 2001 - July 2002
Education
North Maharastra University 1995 — 1999
B.E, Electronics & Telecommunication
Kendriya Vidyalaya 1983 — 1995
HSC,SHC
Colgate Palmolive July 2012 - Present
Avaya October 2010 - July 2012
Johnson & Johnson January 2009 - October 2010
Johnson & Johnson May 2007 - December 2008
Johnson & Johnson June 2007 - December 2007
Schering-Plough Research Institute January 2007 - May 2007
Schering-Plough Research Institute December 2005 - December 2006
Schering-Plough Research Institute March 2003 - December 2005
Merck September 2001 - March 2003
Kraft Foods Group May 1999 - September 2001
Skills
Workforce Planning, Talent Management, Deferred Compensation, Talent Acquisition, Performance Management, Employee Relations, Succession Planning, HR Policies, Organizational Design, Organizational..., Employee Engagement, Onboarding, Organizational..., Human Resources, Recruiting, Personnel Management, Training, HRIS
Education
Rutgers, The State University of New Jersey-New Brunswick 2004 — 2007
Masters, Human Resources Management
Kwame Nkrumah' University of Science and Technology, Kumasi 1994 — 1998
Social Sciences
Strategic Products & Services (SPS) 2008 - Present
CherryRoad Technologies March 2002 - May 2008
Avaya October 2000 - October 2001
Lucent Technologies 1997 - 2000
Skills
Solution Selling, Unified Communications, Managed Services, Channel, Professional Services, Enterprise Software, SaaS, Contact Centers, VoIP, Telecommunications, Direct Sales, Avaya, Channel Partners, Account Management, New Business Development, Telephony, Strategic Planning, Business Development, Call Center, Vertical Marketing, Strategic Partnerships, Go-to-market Strategy, Pre-sales, Product Management, Mobile Devices, Virtualization, SIP, IP, Sales Management, IVR, Sales, Sales Operations, Video Conferencing, Selling, MPLS, Networking, Call Centers, Wireless, Lead Generation, Integration, Cross-functional Team..., Business Alliances, Complex Sales, Security, Sales Engineering, Data Center, CRM, Vendor Management, SIP Trunking, Outsourcing
Education
Lehigh University 1974 — 1978
BS, Physics
BNP Paribas January 2015 - Present
BNP Paribas March 2014 - January 2015
BNP Paribas March 2012 - March 2014
BNP Paribas December 2010 - March 2012
BNP Paribas February 2005 - December 2010
Aurora Software, Inc. June 2001 - February 2005
Avaya 1999 - June 2001
CCOM Information Systems, Inc. (acquired by Avaya) June 1993 - 1999
Skills
Bonds, Fixed Income, Trading Systems, C++, Windows, Electronic Trading, Trading, Options, Middle Office, Software Development, Derivatives, Sybase, SDLC, Investment Banking, MBS, Swaps, Back Office, Capital Markets, Equities, Interest Rate..., Securities, Credit Derivatives, Low Latency, Market Data, Market Risk, FX Options, Structured Products, Financial Markets, Exchange Connectivity, Settlement, Quantitative Finance, Bloomberg, Rates, VBA, Hedge Funds, Equity Derivatives, FX trading, Financial Risk, Asset Management, Distributed Systems
Education
Kyiv National Taras Shevchenko University 1983 — 1990
MS, Computer Science, Applied Mathematics
ISS Facility Services June 2014 - Present
CSC March 2012 - April 2014
Pitney Bowes March 2005 - September 2011
Robbins-Gioia, LLC January 2004 - March 2005
HCI Technologies, Inc. 2003 - 2004
Avaya January 2000 - January 2003
Alcatel-Lucent January 1996 - June 2000
AT&T January 1993 - January 1996
AT&T, Inc January 1983 - January 1993
Skills
Knowledge Management, Market Planning, Program Management, Business Development, Project Management, Strategy, Proposal Writing, Account Management, Cloud Computing, Outsourcing, Business Planning, Competitive Analysis, Management Consulting, Product Management, Customer Service, Management, Strategic Partnerships, Business Process, Contract Negotiation, Leadership, Customer Satisfaction, Process Improvement, Professional Services, Product Marketing, Marketing Strategy, Integration, Cross-functional Team..., Solution Selling, Team Building, P&L Management, Sales Operations, Vendor Management, Team Leadership, Change Management, Marketing, Consulting, Sales, Product Development, Telecommunications, Community Service, Employee Engagement, CRM, Strategic Planning, SaaS, Executive Management, Start-ups, Business Strategy, Salesforce.com, New Business Development, Go-to-market Strategy
Education
Columbia University
School, Marketing Management
Rutgers University Advanced Management Program
Bowie State University 1980 — 1983
Knoxville College
Avaya May 2006 - Present
Education
Kean University 2006 — 2007
Avaya January 1998 - Present
Avaya October 1985 - Present
Avaya January 2006 - February 2011
Avaya January 1998 - January 2006
AT &T January 1992 - January 1998
AT&T January 1985 - January 1998
AT&T January 1985 - January 1992
Education
Kent State University
Bachelor of Arts, Communications
AVAYA UNIVERSITY
Avaya April 1998 - Present
Avaya Communication 1998 - Present
Kmart Corporation September 1984 - February 1994
Education
Keller Graduate School of Management of DeVry University 2000 — 2006
The University of Kansas 1972 — 1976
BA, Mathematics
Avaya November 2000 - Present
Schindler Elevator Corporation December 1986 - November 2000
Education
Stevens Institute of Technology 1987 — 1992
MS, Electrical Engineering
Lehigh University 1982 — 1986
BS, Electrical Engineering
BroadSoft September 2014 - November 2014
FICO February 2010 - February 2013
Fair Isaac 2010 - February 2013
Avaya February 2005 - May 2008
BEA Systems January 2002 - December 2004
IBM 1978 - 2003
IBM Asia Pacific 1996 - 1998
Skills
Professional Services, Enterprise Software, Sales, SaaS, Solution Selling, Marketing, Cloud Computing, Go-to-market Strategy, Strategic Partnerships, Business Alliances, Product Management, Salesforce.com, Demand Generation, Software Industry, Analytics, Business Intelligence, Start-ups, CRM, Channel Partners, Sales Enablement, Product Marketing, Strategy
Education
Lehigh University 1976 — 1978
Master of Business Administration (M.B.A.), Finance, General
Lehigh University 1974 — 1977
Bachelor of Science (BS), Mechanical Engineering
Covance Diversity Recruiting ConsultantCredit SuisseNovember 2005 - July 2006
Avaya June 2003 - December 2004
Prudential Financial July 2000 - July 2002
Education
Kean University
Masters, Industrial Organizational Psychology
DSCI October 2014 - Present
Unified Technologies Inc. September 2012 - September 2014
Avaya July 2005 - October 2008
Kent State University October 2002 - May 2005
International Network Services September 1998 - July 2001
Eaton Corporation March 1997 - September 1998
Eaton Corporation June 1996 - March 1997
United States Marine Corps 1992 - 1996
Education
Kent State University 2001 — 2005
B.B.A, Computer Information Systems
World Wide Concessions March 2011 - April 2012
Avaya October 2004 - October 2009
SunGard Availability Services 1996 - 2003
Skills
Solution Selling, Managed Services, Access, Account Management, Microsoft Office, Customer Satisfaction, Unified Communications, Telecommunications, Building Relationships, Business Development, Strategic Planning
Education
La Salle University - School of Business Administration 1985 — 1989
MBA
EB M 2011 - Present
WinMagic Data Security 2006 - 2010
Avaya 1997 - 2000
Recochem 1995 - 1997
Skills
Solution Selling, SaaS, Channel
Education
Laurentian University/Université Laurentienne 1976 — 1980
AVAYA April 2015 - Present
Sennheiser Electronic Corporation January 2015 - Present
Sennheiser Electronic Corporation October 2012 - December 2014
National Dentex June 2009 - October 2012
GN Netcom, Inc/ JABRA August 2007 - February 2009
Sunset Trading Inc January 2002 - June 2007
Furniturefan.com January 1999 - January 2002
Xerox January 1996 - January 1999
Skills
Strategic Planning, New Business Development, Sales Management, Account Management, Direct Sales
Education
Kennesaw State University
Bachelors Degree, Business Administration
Kennesaw State University - Michael J. Coles College of Business
WellStar Health System September 2012 - Present
Avaya October 2011 - September 2012
Healthport LLC June 2011 - October 2011
General Dynamics Information Technology February 2011 - June 2011
Coca-Cola Atlanta, Ga. September 2010 - February 2011
Avaya Federal Solutions December 1997 - March 2010
Avaya December 1997 - March 2010
Skills
ACD vectors, Trunk routing, voIP converged systems, Modular Messaging, ACA, Fujitzu Flash wave 4500, Routing, ACD, VoIP, Avaya, Telecommunications, Telephony, Troubleshooting, Switches, Avaya Communication..., Servers, IP, T1, Networking, Call Centers, Wireless, ISDN, Unified Communications, SIP, Software Installation, Visio, Avaya Technologies
Education
United States Navy 1982 — 1988
BS Aviation, Aviation Electrical Mechanic
Kennesaw State University 1980 — 1982
Verizon Business March 2010 - Present
TriNET Systems July 2009 - March 2010
Avaya September 2005 - April 2009
Expanets September 2001 - February 2004
Lucent Technologies August 1998 - 2001
Lucent Technologies September 1993 - September 1998
Skills
Avaya, Unified Communications, Solution Development, Telephony, Telecommunications, IP, VoIP, MPLS, SIP, Managed Services, Cisco Technologies, Wireless, Call Center, Data Center, WAN, ACD, Switches, Ethernet, LAN-WAN, IVR, SIP Trunking, Pre-sales, CRM, T1, Co-location, Video Conferencing, Solution Selling, Network Design, Cloud Computing, CTI, Sales Operations, Network Architecture, Professional Services, Routing, Call Centers, Contact Centers, Avaya Technologies, SaaS, Routers
Education
State University of New York College at Oswego 1976 — 1978
BS, Education
Lasell College 1974 — 1976
AS, Elementary Education
Spoken Communications November 2014 - Present
Time Warner Cable July 2009 - November 2014
Avaya June 2006 - March 2009
Skills
SIP, VoIP, Unified Communications, Telecommunications, Avaya, IP, Telephony, TCP/IP, Troubleshooting, Routing, Switches, Project Management, Integration, LAN-WAN, Network Design, Ethernet
Education
Kent State University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Avaya November 2004 - Present
Lucent Technologies 1998 - 2003
AT&T September 1984 - June 1998
Education
Kean University
Avaya October 1996 - Present
Worthen Industries September 1995 - May 1997
Education
Keene State College 1990 — 1995
BS, Management and Marketing
Allworx (equipment subsidiary of Windstream) December 2006 - Present
Avaya November 2002 - November 2006
Skills
Telephony, SIP Trunking, Unified Communications, VoIP, Sales Operations, IP, Avaya, MPLS, SIP, Telecommunications, Sales Engineering, IP PBX, PRI, TDM, T1, Voice, Call Center, Network Design, Adtran, Unified Messaging, Call Logging, ACD, IP Phones, Voice Mail, Channel, DHCP, Wireless Networking, Ethernet, LAN-WAN, Pre-sales, Managed Services, Wireless, Hosted Services, B2B
Education
Kennesaw State University - Michael J. Coles College of Business 1998 — 2001
Bachelor of Business Administration (BBA), Management Information Systems, General
Allconnect May 2014 - Present
Allconnect February 2013 - May 2014
Allconnect February 2011 - February 2013
Allconnect September 2009 - February 2011
Avaya February 2007 - August 2009
Avaya October 2005 - January 2007
Avaya April 2005 - September 2005
Avaya August 2004 - March 2005
Avaya February 2004 - July 2004
The Research Group Inc. May 2000 - April 2003
Skills
Process Improvement, Call Centers, Business Intelligence, Analysis, Cross-functional Team..., Forecasting, Project Management, Analytics, Business Analysis, Business Process, Six Sigma, Operations Management, Telecommunications, SQL, Workforce Management, Business Objects, Leadership, Vendor Management, Management
Education
Avaya Six Sigma Black Belt Training 2006 — 2006
Kennesaw State University 1998 — 2002
Bachelor of Science, Mathematics
Goldman Sachs January 2013 - Present
Goldman Sachs August 2010 - December 2012
TD Ameritrade January 2010 - July 2010
TD Ameritrade August 2008 - December 2009
Avaya June 2004 - August 2008
Skills
Talent Management, Business Analysis, Process Improvement, Project Management, Business Process, HRIS, Performance Management, Deferred Compensation, Vendor Management, Sales Compensation, Business Objects, CRM, PeopleSoft, Business Process..., Analytics, Change Management, Human Resources, Onboarding
Education
Lehigh University 2000 — 2004
B.S., Business Information Systems
Verizon Wireless September 2013 - Present
Verizon Wireless October 2010 - September 2013
Verizon Wireless 2006 - October 2010
Verizon Wireless 2003 - 2006
Avaya 2000 - 2003
AT&T 1996 - 2000
Total Tec Systems 1995 - 1996
Skills
Telecommunications, Wireless, Network Design, Unix, TCP/IP, Network Architecture, System Deployment, Integration, Mobile Devices, Vendor Management, VoIP, IT Strategy, LTE, Solaris, CDMA, Data Center, Disaster Recovery, 4G, Linux, DNS, UICC, IMS, Fault Management, OTA, Systems Engineering
Education
Stevens Institute of Technology 2006 — 2009
Masters of Science
Kean University 1992 — 1995
Bachelor of Science
Sprint May 2015 - Present
Windstream Communications November 2013 - April 2015
Schneider Electric June 2012 - January 2013
FedEx February 2011 - June 2012
Nortel Networks April 2007 - January 2010
Avaya January 2000 - April 2007
AT&T 1990 - 2000
Skills
Enterprise Software, CRM, Channel Partners, Data Center, Management, Managed Services, Cloud Computing, Business Development, Professional Services, Telecommunications, Sales Operations, Account Management, Channel, Wireless, Selling, Unified Communications, Sales
Education
Lawrence Technological University 1998 — 2000
MBA, Business Administration
Avaya May 2006 - Present
Skills
Test Equipment, Testing, Optics, Optical Fiber, Optical Communications, DWDM, Fiber Optics, RF, Ethernet, Hardware, Optoelectronics, Integration, Switches
Education
Lehigh University
EE
Dawn Nicole Enterprise November 2008 - Present
Avaya Inc April 2008 - October 2008
Avaya April 2008 - October 2008
NACR April 2007 - October 2007
Avaya INC April 2003 - October 2007
AT&T/Lucent Technologies/Expanets Inc October 1988 - March 2007
Education
Kent State University 1972 — 1976
Business, Marketing
IMG September 2015 - Present
Merck September 2003 - August 2015
Avaya 1998 - 2001
Skills
Business Process, Business Process..., Shared Services, Project Management, SAP ERP, Procure-to-Pay, Accounts Payable, Procurement, Internal Controls, Business Analytics, Compliance, Cross-functional Team..., Process Improvement, Six Sigma, SAP, SAP R/3, Internal Audit, ERP, Requirements Analysis, Vendor Management, Change Control, Process Engineering, Service Delivery, Computer System..., Expense Management, Validation, Business Analysis, Management
Education
Lehigh University - College of Business and Economics 2008 — 2012
MBA, Project Management
Rutgers University-New Brunswick 1993 — 1997
Bachelor's degree, Environmental Science
Avaya January 2006 - September 2008
ABN AMRO August 1996 - December 2006
LaSalle Bank January 1992 - August 1996
Skills
Software Documentation, Telecommunications, VoIP, Project Management, Risk Management, Avaya, Technical Support, Banking, Leadership, Troubleshooting, Vendor Management, Call Centers
Education
Lewis University 1974 — 1978
B.A., Business Administration
Camber Corporation October 2009 - Present
Avaya September 2007 - March 2009
Skills
Visio, Process Improvement, Vendor Management, Program Management, Cross-functional Team..., Customer Service, Voice Mail, Call Center, Audio Conferencing, Microsoft Excel, Video Conferencing, Microsoft Office, Administrative..., Lotus Notes, Outlook
Education
Kean University
Bachelor of Arts (BA), Sociology
Avaya January 2006 - Present
Nortel June 1999 - December 2005
Banking Solutions Inc. November 1994 - June 1999
Skills
Avaya Aura, Avaya IP Telephony, Voice Mail, Nortel Certified Support, Microsoft Exchange, Call Center, Voice & Data Convergence, Unified Messaging, Managed Services, VoIP, Telephony, IP, SIP, Routing, TCP/IP, TDM, Ethernet, QoS, Avaya Communication..., PBX, MCSE 2003, OCS 2007, H.323, Switches, WAN, Sales Engineering, Wireless, Modular Messaging, Project Coordination, Cisco Technologies, Call Centers, Computer Network..., Telecommunications, Unified Communications, Troubleshooting, Networking
Education
Southern Methodist University 1999 — 2001
Engineering, Systems Engineering
Lamar University 1989 — 1991
Bachelors, Computer Science, Economics
Brother International Corporation November 2014 - Present
Advanced Health Media (AHM) April 2010 - October 2014
inVentiv Health - The Franklin Group 2003 - 2004
IBM Global Services 2002 - 2003
Avaya 2000 - 2002
Lucent Technologies 1996 - 2000
AT&T 1993 - 1995
Skills
PMP, SDLC, Vendor Management, Software Project..., Requirements Analysis, Program Management, Cross-functional Team..., Project Management, Business Analysis, Integration, PMO, Process Improvement, Business Process..., Business Process
Education
Le Moyne College
Bachelor of Arts (B.A.), Mathematics and Computer Science
NJIT
Master of Science (MS), Computer Science
Avaya January 2000 - Present
Lucent Technologies 1995 - 2000
Education
Kennesaw State University 1992 — 1997
BSCS, Computer Science
EMC January 2010 - Present
Avaya June 1996 - January 2010
Skills
Perl, SOA, J2EE, OOP, TCP/IP, Unix, Software Development, Java, SQL, C, XML, Web Services, Linux, Ant, SOAP, Eclipse, Tomcat, JDBC, REST, JUnit, Hibernate, Spring, Design Patterns, Maven, JBoss, UML, EJB, JSP, Weblogic, Java Enterprise Edition, vCenter Server, vCloud, VMware ESX, Software Engineering, Agile Methodologies, Shell Scripting, Object Oriented Design, Software Design, JBoss Application Server, System Architecture, Subversion, Scrum, Solaris, Agile Project Management, Visual Studio, Web Applications, Enterprise Architecture, AJAX, JIRA, Oracle
Education
University of Phoenix 1992 — 1994
Masters of Science, Computer Information Systems -- Technical Track
LeTourneau University 1976 — 1980
Bachelor of Science, Mechanical Engineering Technology
Avaya December 1998 - Present
Avaya 1998 - May 2011
GE Capital December 1992 - December 1998
Skills
CCNA, Network Engineering, Network Design, CWNA, Ethernet, Wireless Networking, WiFi, OSPF, TCP/IP, Linux, Network Security, Web Hosting, VMware
Education
Liberty University 2012 — 2015
Business Administration and Management, General
Kennesaw State University
NA, General Education
Thomson Reuters July 2015 - Present
TIAA-CREF December 2014 - March 2015
Citi August 2010 - March 2014
Avaya 2000 - 2009
Lucent / Avaya 1998 - 2000
Skills
Avaya Technologies, VoIP, Telecommunications, Vendor Management, Call Centers, Process Improvement, Avaya, Troubleshooting, Voice Mail
Education
Langston University
BS, Computer Science
Tech Skills
Comp TIA Network +
Avaya November 2004 - Present
AT&T Inc. October 2003 - September 2004
Lucent Technologies June 1998 - September 2003
AT&T September 1984 - June 1998
Education
6 Sigma Study.com 2007 — 2007
Six Sigma Green Belt, Project Management
Stevens Institute of Technology 2000 — 2003
Masters Certification, Project Management
Kean University 1979 — 1984
BS -Computer Science; 2nd Major - Accounting, Accounting and Computer Science
Avaya April 2010 - May 2013
Merck October 2009 - March 2010
TBM Consulting Group January 2003 - April 2009
PricewaterhouseCoopers 1998 - August 2002
Aventis (formerly Rhone-Poulenc, Inc.) 1996 - 1998
Aventis (formerly Rhone-Poulenc, Inc.) 1995 - 1996
Coopers & Lybrand Consulting 1989 - 1995
Lomas Mortgage USA 1984 - 1989
Booz Allen Hamilton, Inc. 1979 - 1984
Fedders Corporation 1977 - 1979
Skills
Business Process..., Process Improvement, Business Process, Operational Excellence, Lean Manufacturing, Six Sigma, Continuous Improvement, Leadership, Kaizen, Management Consulting, Cross-functional Team..., Value Stream Mapping
Education
Rutgers University-New Brunswick 1977 — 1982
MBA, Finance
King's College 1970 — 1974
BS, Accounting
PMTelco May 2010 - Present
Sisters, Home Visitors of Mary June 2009 - October 2009
Avaya April 1995 - May 2009
AT&T June 1982 - April 1995
Skills
Avaya, SIP, Wireless, VoIP, ISDN, IP, T1, Telecommunications, Telephony, Unified Communications, SIP Trunking, LAN-WAN, Managed Services, Call Centers, IVR, ACD, Ethernet, WAN, Voice Mail, Avaya Technologies
Education
Pace University-White Plains, NY 1984 — 1988
MIS -Applications Programming Certificate, Management Information Systems
Lawrence Technological University 2009 — 2009
PMP certification course
Avaya February 2011 - Present
Cross Telecom October 2009 - February 2011
Avaya January 2000 - May 2009
Education
Kennesaw State University 1992 — 1997
BSCS, Computer Science, 3.48
Avaya/Hewlett-Packard Enterprise January 2010 - Present
Avaya February 1994 - December 2009
Skills
Avaya, Telephony, VoIP, Voice Mail, Modular Messaging, ACD, T1, Avaya Aura, Telecommunications, SIP, Definity, TDM, Cabling, ISDN, IP
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Master's degree, Networking and Communications
Ottawa University 2008 — 2010
Bachelor's degree, Information Technology
Avaya February 2001 - September 2009
Avaya February 2001 - September 2009
Butler Telecom January 1998 - January 2001
Texas Waste Management January 1996 - January 1998
Waste Management January 1987 - January 1996
Education
Lamar University
Robert Half Management Resources August 2014 - October 2014
Dialogic June 2012 - April 2014
Avaya May 2006 - April 2012
Bear Stearns December 2005 - April 2006
Chase Home Finance May 2003 - November 2005
NYCE Corporation November 2000 - April 2003
Electronic Data Systems May 1996 - October 2000
Skills
Financial Reporting, Variance Analysis, Expense Management, Forecasting, Financial Analysis, Essbase, Income Statement, Accounting, US GAAP, Analysis, Budget Process, Telecom Expense..., Operating Expenses, Expense Budget..., Revenue Forecasting
Education
Kean University
BS, Finance
Nokia Solutions and Networks Canada Inc April 2009 - Present
Avaya 2000 - 2009
Rand Technologies November 1997 - November 2000
Skills
Telecommunications, Managed Services, IP, RFP, Telephony, Software Licensing, Wireless, Non-disclosure..., Contact Centers, Unified Communications, Avaya, VoIP, Professional Services, Contract Management, Contract Negotiation
Education
Laurentian University/Université Laurentienne 1993 — 1997
Bachelor's degree, Law and Psychology
Ciena 2011 - Present
Ciena 2010 - 2011
Avaya December 2009 - March 2010
Nortel Networks January 2000 - December 2009
Manpower Inc. September 1998 - January 2000
Skills
Program Management, PMP, Integration, MS Project, Project Management, Management, Telecommunications, Risk Management, Operations Management, Budgets, Service Delivery, Customer Satisfaction
Education
Keller Graduate School of Management of DeVry University 2009 — 2010
Graduate Certificate, Health Services Management
Keller Graduate School of Management of DeVry University
Masters Degree, Business Administration concentration Information Systems
IIL 2002 — 2002
PMP, Project Management Certification
University of West Alabama 1994 — 1996
BS, Business
PMI
college of the bahamas
college of the bahamas
COMPUTER DOC ASSOCIATES September 2011 - Present
IBM Global Business Services August 2008 - March 2010
Avaya 1998 - 2008
Skills
Training, SAP, Unix, Project Portfolio..., SharePoint, IT Management, Governance, ITIL, SDLC, IT Service Management, Data Migration, Oracle, Project Management, Enterprise Architecture, Linux, Business Process..., IT Strategy, Business Intelligence, Change Management, Solution Architecture, Process Improvement, SAP Implementation, SAP ERP, Service Delivery, Program Management, Integration, MS Project, Management, PMP, Requirements Gathering, Software Project..., Requirements Analysis, Software Development, Business Process, PMO, Information Technology, IT Operations, Troubleshooting, SAP R/3, Disaster Recovery, Process Management, Outsourcing, Business Analysis, ERP, Business Requirements, Telecommunications, Vendor Management
Education
Kean University 1993 — 1999
BS, Computer Science
Union County College 1981 — 1983
Avaya October 2000 - Present
HI-TECH CONTROLS February 2007 - October 2007
Avaya October 1998 - October 2005
Skills
English, Word, Excel
Education
Las Positas College 1994 — 1997
Associate Degree - Electronics Technology, Computers
Las Positas College 1994 — 1996
Associate Degree – Electronics Technology, Computers
Avaya October 1999 - June 2004
Education
Kean University 1969 — 1970
Masters in Teaching, Elementary Education
Rutgers University-New Brunswick 1961 — 1965
BA, History/Political Science
Top Secret July 2012 - Present
Avaya October 2005 - June 2012
Echostar Technologies April 2000 - September 2005
Google Summer of Code 2005 April 2005 - May 2005
Samsung Electronics January 1989 - April 2000
Skills
Eclipse, GWT, Subversion, Java, MySQL, Agile Methodologies
Education
University of Colorado at Denver 2003 — 2005
MS, Computer Science
Korea University 1985 — 1989
BE, Electronics and Computer Engineering
Goldman Sachs September 2013 - Present
Bloomberg December 2006 - September 2013
Avaya 2005 - December 2006
Skills
C++, Oracle, Java, FX Options, Volatility, FIX, Trading Systems, FX, Perl, FEED, High Frequency Trading, Straight Through..., C, Unix Shell Scripting, GTK, Databases, SQL
Education
Lehigh University
MS, Computer Science
Southeast University
BE, Computer Science and Techniques
ESET North America December 2012 - Present
DMS Consulting 2009 - Present
Triniti Corporation January 2011 - December 2012
Hodgson/Meyers 2006 - 2009
Agital 2004 - 2006
Triniti Corporation 2002 - 2004
Planet 7 Technologies 2001 - 2002
Avaya 2000 - 2001
Lucent Technologies (Mosaix) 1999 - 2000
Weber Shandwick 1998 - 1999
Skills
Marketing Management, Agency Management, Business Development, •Strategic..., Brand Architecture, Global Marketing, Brand Development..., CRM, ERP, Supply Chain, Product Marketing, Market Analysis, Lead Generation, Marketing Strategy, Content Marketing, Project Management, Marketing Communications, Professional Musician, Social Media Marketing, Sales, Sales Management, Market Research, Channel Partner..., Public Speaking, Developer Relations, Event Management, Integrated Marketing, Enterprise Software, Analytics, Strategy, Product Management, Marketing, Multi-channel Marketing, Start-ups, Management, Strategic Partnerships
Education
Lewis and Clark College 1987 — 1991
Bachelor of Arts, Music
WellCare Health Plans March 2013 - Present
WellCare September 2011 - February 2013
WellCare Health Plans February 2010 - August 2011
NJVC October 2008 - January 2010
DAI October 2007 - September 2008
iHRMS LLC August 2005 - September 2007
Eckerd August 2001 - July 2005
Avaya August 2000 - July 2001
Lucent Technologies February 1999 - July 2000
Origin Technology in Business November 1995 - January 1999
Skills
SDLC, Data Warehousing, Microsoft SQL Server, SQL, Business Intelligence, Requirements Analysis, SharePoint, Business Analysis, Visio, PL/SQL, Oracle, Solaris, High Availability, Unix, Linux
Education
Lamar University 1991 — 1994
Master's degree, Computer Science
Avaya December 2007 - Present
New Technologies Inc November 1989 - November 2007
Education
Kent State University
Mathematics
Rutgers, The State University of New Jersey-New Brunswick
Partial MS, Computer Science
Commscope 2006 - 2011
Avaya August 1994 - August 2000
curtiss wright 1985 - 1993
Skills
Accomplished Machinist, Specialty: Cylindrical..., Proficient in CAD..., Management experience, Telecommunications, Management, Project Management, Integration, Troubleshooting, Product Management, Testing
Education
Lincoln Technical Institute-Union 1981 — 1982
Technical certificat, machining
Jersey City State 1974 — 1975
None, Liberal Arts/music
Avaya February 1969 - July 2010
av 1969 - 2010
Education
Queens College
Kingsborough Community College
Cruisebrothers August 2010 - Present
Avaya 1996 - 2010
Lucent Technologies December 1983 - December 1993
Skills
Accounting, Accounts Receivable, Bookkeeping, Microsoft Office, Microsoft Excel, Microsoft Word, Communication, Medical Records, Medical Billing, Medical Coding
Education
Keller Graduate School of Management of DeVry University 2002 — 2010
Master of Information Systems, Information Technology
Chancellor University 1986 — 1994
Bachelor of Applied Science (B.A.Sc.) accounting, Accounting and Computer Science
Avaya January 2013 - Present
Shoemakers April 2010 - Present
Domino's Pizza March 2009 - March 2010
Luxottica Retail August 2008 - April 2009
Skills
Restaurant Management, Multi-unit, Inventory Management, Customer Service, Restaurants, Food & Beverage, Event Planning, Income Statement, Profit, Process Scheduler, Time Management, Hospitality, Customer Satisfaction, Inventory Control, POS, Sales, Leadership, Event Management, Training, Microsoft Office
Education
Liberty University
Strategic Products and Services (SPS) 2011 - Present
Avaya 2006 - 2011
Lucent Technologies 1998 - 2006
Skills
Professional Services, Solution Selling, Managed Services, Unified Communications, Cloud Computing, SaaS, Telecommunications, SDLC, Integration, Enterprise Software, Software Project..., Vendor Management, PMP, Business Intelligence, ITIL, VoIP, Service Delivery, Telephony, IP, Data Center
Education
Kent State University 1977 — 1982
Archbishop Hoban High
NCR Corporation September 2010 - June 2013
United Airlines September 2008 - March 2009
Avaya August 2007 - September 2008
Avaya February 2004 - August 2007
Skills
Project Management, Microsoft Office, Business Analysis, Minitab, Access, Visio, SAP, Business Objects, Customer Service, Process Improvement, Quality Assurance, Six Sigma, Call Centers, Cross-functional Team..., Management, Leadership
Education
Keller Graduate School of Management of DeVry University 2003 — 2006
Master of Business Administration (MBA), Project Management
Morris Brown College 1988 — 1994
Bachelor of Applied Science (BASc), Marketing