Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Avaya June 2007 - January 2013
Nortel Networks (later purchased by Avaya) November 2000 - June 2007
General Dynamics June 1997 - October 2000
US Army March 1983 - October 1995
Skills
IP, Citrix Metaframe, Active Directory..., DNS Server, Group Policy, Software Installation, Windows Server, Windows XP Pro, Telecommunications, SIP, NMS, SNMP, Active Directory, BGP, Cisco Technologies, Citrix, Computer Network..., DHCP, DNS, Disaster Recovery, Juniper, Network Administration, Network Design, Networking, OSPF, Routers, Routing, Servers, Storage Area Networks, Switches, Technical Support, VMware ESX, VPN, VoIP, WAN, Windows, Wireless, XP
Education
Fayetteville Technical Community College
Avaya April 2011 - Present
Norwegian Cruise Line January 2009 - February 2010
Carnival Cruise Lines May 2006 - September 2008
Beasley Broadcasting Group June 2004 - June 2007
Florida International University Radio August 2003 - August 2006
Skills
Rapport building, Project Management, Empathy, Sales Motivation, Lifestyle Writing, Call Centers, Salesforce.com, Sales Process, Sales, Customer Service, Microsoft Office, Spanish, Social Media, Management, Public Relations, Social Media Marketing, Editing, Advertising, Security, Customer Retention, Negotiation, Entertainment, Online Advertising, Direct Sales, Account Management
Education
Florida International University 2008 — 2010
M.I.B. Masters, International Business
Florida International University 2003 — 2010
B.B.A, Business Administration
Citi January 2002 - Present
Avaya June 2000 - August 2001
Oracle Corporation July 1995 - May 2000
Skills
Strategic Planning, CRM, Direct Marketing, Marketing Communications, Relationship Management, Team Building, Product Marketing, Marketing, Marketing Strategy, Lead Generation, B2B, Event Management, Budgets
Education
Fontbonne University 1991 — 1995
Bachelor's degree, Marketing
Presidio June 2014 - Present
Myriad Computer Solutions May 2013 - June 2014
AdvizeX Technologies April 2011 - May 2013
Datatel Systems June 2008 - April 2011
Relational Technology Solutions July 2005 - June 2008
TriNET Systems 2002 - 2005
Avaya 1996 - 2002
Bay Resources Inc. 1992 - 1996
MAI Basic Four 1986 - 1992
Skills
Avaya, VoIP, Managed Services, Channel, Telephony, Telecommunications, Direct Sales, Account Management, SaaS, Cloud Computing, Contact Centers, Channel Partners, Professional Services, Salesforce.com, Wireless, Data Center, SIP Trunking, Sales Process, IVR, Solution Selling, Unified Communications, Call Center, Sales, CRM, Call Centers, Business Development, Cisco Technologies, Networking, Management, IP, Strategy, Customer Satisfaction, Video Conferencing, Vendor Management, Leadership, Enterprise Software, Go-to-market Strategy, Pre-sales, Business Alliances, SIP, Strategic Partnerships, Sales Enablement, Storage, Co-location, Virtualization
Education
Florida Atlantic University
Business Administration
CELISTICS April 2013 - Present
Square Root Marketing Inc. January 2013 - Present
Marriott International September 2010 - April 2013
Avaya February 2009 - August 2010
Hewlett-Packard January 2004 - January 2009
Burson-Marsteller 2000 - 2004
Copernicus 1999 - 2000
Skills
Integrated Marketing, Marketing Strategy, Product Marketing, Marketing, Social Media, Lead Generation, Marketing Communications, Social Media Marketing, Corporate Communications, Strategy, Event Management, Online Marketing, Advertising, Sales Management, Public Relations
Education
Florida International University - College of Business 1996 — 1999
Business Administration
Avaya, Inc. April 2012 - Present
Avaya September 2010 - April 2012
Avaya, Inc November 2007 - September 2010
Avaya May 2006 - October 2007
Avaya October 2005 - April 2006
Avaya March 2002 - September 2005
Avaya March 2001 - February 2002
Lucent Technologies October 1998 - February 2001
Lucent Technologies July 1996 - September 1998
Lucent Technologies January 1995 - June 1996
Skills
Strategic Partnerships, Solution Selling, Telecommunications, Business Analysis, Product Management, Professional Services, Call Center, Managed Services, Program Management, Salesforce.com, Cross-functional Team..., Sales, Customer Service, Management, Direct Sales, Vendor Management, Channel, Sales Operations, Business Development, Strategy, Call Centers, Enterprise Software, VoIP, Cloud Computing, Unified Communications, CRM, Pre-sales
Education
Fairleigh Dickinson University 1992 — 1994
MBA, International Business
Fairleigh Dickinson University 1986 — 1990
BS, Marketing
Discover Financial Services April 2015 - Present
Orbitz Worldwide January 2014 - April 2015
Avaya October 2010 - February 2012
Avaya labs February 2010 - September 2010
Skills
SIP, Linux, Core Java, C#, Shell Scripting, Win32 API, ActiveX, RPM, MS VC++, DirectShow, DirectX, WCF Services, WPF Development, Tortoise SVN, Windows, Eclipse, .NET, Python, Com, Inno Setup, AQtime, C, WCF, Unix, Perl, Programming, HTTP, SOAP, XML, Web Services, Design Patterns, Object Oriented Design, Debugging
Education
Illinois Institute of Technology 2013 — 2013
Master's degree, Information Technology and Management, 3.9 GPA
Fergusson College 2008 — 2010
Masters, Computer Science
Transworld Systems June 2012 - Present
JPMorgan Chase August 2005 - October 2011
Avaya January 2000 - July 2001
AT&T 1992 - 1997
Gateway Foundation 1978 - 1981
Gateway Foundation 1978 - 1980
Skills
Leadership, Change Management, Customer Service, Operations Management, Process Improvement, Team Building, Marketing, Management, Team Leadership, Finance, Budgets, Sales, Small Business, Banking, Loans, Account Management, New Business Development, Customer Retention, Accounts Receivable, Risk Management, Relationship Management, Direct Sales, Microsoft Excel, Microsoft Office, Business Development, Contract Negotiation, Microsoft Word, Recruiting, Business Strategy, Financial Analysis, Telecommunications, Customer Satisfaction, Insurance, Forecasting, Call Centers, Retail, Sales Management, Coaching, Human Resources, Training, Time Management, CRM
Education
Central Y Community College 1978 — 1980
AA, Liberal Arts
Fisk University
DRDP Consultants July 2013 - Present
ASG Software Solutions 2014 - Present
T-Systems September 2012 - June 2013
Avaya April 2011 - May 2012
Avaya January 2010 - April 2011
Nortel Networks 2008 - 2009
Skills
Unified Communications, Solution Selling, Telecommunications, Cloud Computing, Managed Services, IP, Telephony, VoIP, Product Management, Business Development, Outsourcing, Go-to-market Strategy, Cross-functional Team..., Wireless, Professional Services, Program Management, SIP, Vendor Management, Avaya, Service Delivery, Ethernet, Pre-sales, Data Center, Sales Engineering, Strategy
Education
Florida Atlantic University
ABC Cartridges October 2014 - Present
The Cartridge Depot - Bridgewater June 2011 - October 2014
Community Visiting Nurse Sevices of Somerset and Middlesex Counties December 2007 - January 2011
AIG September 2008 - December 2008
Avaya November 2007 - June 2008
Avaya February 2007 - November 2007
Avaya February 2003 - March 2007
Avaya 2002 - 2003
Lucent Technologies/Avaya Labs 2001 - 2002
Avaya / Lucent 1997 - 2001
Skills
Product Marketing, Channel, Telecommunications, Strategy, CRM, Channel Partners, Management, Sales, Marketing Communications, Marketing, Go-to-market Strategy, Multi-channel Marketing, Solution Selling, Product Management, Networking, Unified Communications, Strategic Partnerships, Leadership, SEO, New Business Development
Education
Fordham Gabelli School of Business 1991 — 1994
MBA, Marketing
Gettysburg College 1982 — 1986
BA, Business Administration
Haverford High School 1980 — 1986
Blue Jeans Network September 2015 - Present
Avaya July 2013 - August 2015
GOOD Worldwide, LLC January 2013 - May 2013
Honda R&D Americas August 2012 - December 2012
Dolby Laboratories May 2012 - August 2012
Office of International Services January 2012 - May 2012
Global Splash Alliance, Inc September 2010 - December 2010
Florida International University March 2007 - December 2009
Direc4U June 2005 - September 2005
Skills
Leadership, Solution Selling, Cloud Computing, CRM, Sales Engineering, Video Conferencing, Avaya IP Telephony, Contact Centers, Unified Communications, Matlab, Testing, C, C++, Python, Programming, Software Engineering, Microsoft Excel, Signal Processing, Logic Design, OS X, Access, Agile Methodologies, x86 Assembly, Computer Architecture, PowerPoint, Embedded Systems, Perl, Algorithms, Unix, MIPS, Microarchitecture, VHDL, Labview, Competitive Analysis, Debugging, Analysis, Eclipse, Java, Discrete Mathematics, Microsoft Access, Market Research, Product Development, Perforce, Digital Signal..., Software Documentation, Image Processing, Visual C++, Microsoft Office
Education
University of Southern California 2011 — 2013
M.S, Electrical Engineering
Florida International University 2006 — 2010
B.S, Computer Engineering
Universidad Central de Venezuela 2005 — 2006
Electrical Engineering
RGP 2015 - Present
Metropolitan Life Insurance Company December 2012 - April 2014
Metropolitan Life Insurance Company August 2008 - December 2012
Avaya January 2005 - May 2008
Avaya January 2000 - August 2005
Lucent Technologies April 1997 - December 1999
Lucent Technologies January 1995 - March 1997
Skills
Variance Analysis, Sarbanes-Oxley, Accounting, Essbase, Hyperion Enterprise, Cognos, Sarbanes-Oxley Act, PeopleSoft, Telecommunications, Business Process..., Forecasting, Business Process, Financial Reporting, Financial Analysis, Internal Controls, Budgets, Finance, Accounts Payable, SAP, General Ledger, Analysis, Financial Accounting, Managerial Finance, Auditing, Mergers & Acquisitions, Strategic Financial..., Management, Financial Services, Financial Modeling, Outsourcing, Portfolio Management, Risk Management, Process Improvement, ERP, Internal Audit, Business Analysis, Restructuring, Project Management, Insurance, US GAAP, Business Planning, Corporate Finance, P&L, Financial Risk, Consolidation, Financial Audits, Cash Flow Forecasting, Financial Forecasting, Cash Flow, Acquisition Integration
Education
University of Phoenix 2009 — 2010
MBA
Far Eastern University
BS Commerce
University of the Philippines
Masters Course Work
University of the Philippines
Masters Course Work
BPI Medical July 2015 - Present
Qualitel Corp. July 2014 - April 2015
Mettler-Toledo International, Inc June 2010 - June 2014
JTC Group Inc. June 2005 - June 2010
Isilon Systems May 2006 - November 2007
Avaya August 2000 - July 2005
Mosaix 1993 - 2000
Leviton 1989 - 1993
INSULECTRO 1985 - 1989
Motorola Solutions 1981 - 1985
Skills
Supply Chain, Supply Chain Management, logistics, Procurement, Distribution Logistics, Consulting, Coaching, Teaming, Process Improvement, Lean Manufacturing, Continuous Improvement, Logistics, Operations Management, Materials Management, Cross-functional Team..., SAP, Change Management, Forecasting, Six Sigma, Management, Purchase Management
Education
University of Washington, Michael G. Foster School of Business 1995 — 1997
Business Administration and Management, General
Foothill College 1982 — 1983
Certificate, MRP, MRP2, CRP
West Valley College 1980 — 1982
Architecture/ Business
Avaya July 2008 - March 2010
Education
Florida State University 2002 — 2006
Bachelor's degree, Marketing
YP January 2008 - Present
BellSouth Advertising and Publishing January 2007 - December 2008
BellSouth Advertising and Publishing December 2002 - December 2006
Avaya January 2000 - January 2002
Alcatel-Lucent January 1996 - January 2000
AT&T January 1984 - January 1996
Skills
Telecommunications, VoIP, Call Center, Wireless, IP, Advertising Sales, Collections Management, Customer Service, Account Management, Federal Government, Coaching, Problem Solving, Process Improvement, Microsoft Office, Employee Relations, Forecasting, Hiring, Internet, Recruiting, Avaya, Advertising, B2B, CRM, Call Centers, Cold Calling, Human Resources, Leadership, Management, Mobile Marketing, New Business Development, Project Management, Sales, Salesforce.com, Team Building, Training, Selling, Customer Retention, Customer Satisfaction, Negotiation, Customer Experience, Direct Sales, Lead Generation, Sales Process, Online Advertising, Sales Operations, Marketing Strategy, Sales Management, Sales Presentations, Social Media Marketing, Marketing
Education
FIDM/Fashion Institute of Design & Merchandising-San Francisco 1981 — 1983
Associate of Arts, Merchandising
Avaya January 2014 - Present
Aon Risk Solutions October 2013 - January 2014
Assurant Specialty Property 2012 - 2013
Homeserve April 2009 - December 2011
Skills
Sales, Customer Service, Client Relations Skills, Account Management, Customer Retention, Insurance, Call Centers, Customer Satisfaction, Salesforce.com, Customer Experience, Employee Benefits, Direct Sales, CRM, Sales Process, Sales Operations, Process Improvement, Training, Selling, Management, B2B, Team Building, Team Leadership, Sales Management, Leadership, Telecommunications, Solution Selling, Marketing, VoIP, Networking, Managed Services, Unified Communications, Strategy, Wireless, New Business Development, Telephony, Negotiation
Education
Florida International University - College of Business 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
St. Thomas University 2012 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.7 Magna Cum Laude
Hill Benefits Group April 2010 - Present
Aflac August 2012 - Present
National Benefit Builders Inc. (NBBI) May 2009 - Present
Avaya May 2003 - December 2011
Eagles Edge Marketing and Business Solutions June 2003 - August 2008
Invest Financial March 1996 - May 1999
Franklin Templeton Investments 1994 - 1996
Publix Super Markets 1984 - 1994
Skills
Small Business, Wellness, Benefits, Customer Relations, Marketing Management, Marketing Strategy, Direct Marketing, Sales Presentations, Notary Public, Salesforce.com, Business Coaching, Creative Writer, Creative Strategy, Creative Writing, Business Planning, Small Business Marketing, Promotions, SAP, Customer Satisfaction, Advertising, Minority Business..., Entrepreneurship, Consulting, Innovation, Customer Service, Licensed Life & Health..., Blogging
Education
Florida Metropolitan University 1990 — 1994
Bachelors of Science, Marketing and Business Management, Graduated Magna Cum Laude with a 3.77 gpa
Savannah State University
Business Administration and Management, General
GSN Digital June 2008 - Present
Avaya March 1998 - May 2008
Quintus March 1997 - May 2000
US Army Natick Soldier Research, Development, and Engineering Center 1995 - 1998
Skills
Analysis, Quality Assurance, Team Leadership, Call Centers, Management, Software Quality..., Agile Methodologies, Leadership, VoIP, Creative Direction, Scrum, SIP, Testing, Unix
Education
Fitchburg State College
Bachelor's degree in Computer Information Systems
Massachusetts Bay Community College
Associate of Science (AS), Business Administration and Management, General
Verizon July 2012 - March 2015
AVAYA September 2004 - May 2012
Alcatel-Lucent October 1998 - September 2004
Hewlett-Packard October 1995 - September 1998
Motorola Corp. January 1994 - October 1995
Miami-Dade College May 1985 - January 1994
Xerox May 1983 - April 1984
Skills
Unified Communications, PBX, Solution Selling, Channel, VoIP, Channel Management, Ethernet, Pre-sales, IP, Direct Sales, Telecommunications, Cloud Computing, Sales Management, Virtualization, Account Management, New Business Development, WLAN, Product Marketing, Avaya, SIP, Call Center, IVR, Consultative Selling, SIP Trunking, MPLS, Video Conferencing, Collaboration Solutions, Enterprise Architecture, multi-media contextual..., Social Enterprise, UCaaS/CCaaS - Cloud..., Consultative selling, Avaya Aura architecture, Routing, Switching, WAN, Engineering, Contact Centers, Cloud, SIP IMS, Selling, Channel Partners, Call Centers, Telephony, Managed Services, Wireless, SaaS, Data Center, Switches, Disaster Recovery
Education
Florida International University
Miami Dade College
Computer Science
Fibrenew Pinellas County November 2009 - Present
Avaya December 1997 - October 2009
Best Buy June 1997 - December 1997
Tech Data November 1992 - October 1996
Skills
Leather, Vinyl, Plastics, Upholstery, Furniture, Furniture Upholstery, Upholstery Repair, Furniture Repair, Leather Repair, Leather Dye, Leather Restoration, Leather Cleaning, Leather Sofa, Leather Love Seat, Leather Chair, Vinyl Repair, Vinyl Dye, Vinyl Restoration, Vinyl Siding, Vinyl Siding Repair, Plastic Repair, Plastic Dye, Plastic Restoration, Upholstery Cleaning, Furniture Cleaning, Adjustable Bed Repair, Aviation Upholstery, Automotive Upholstery, Marine Upholstery, Business Development, Fabric Repair, Troubleshooting, Sales, New Business Development, Team Building, Marketing, Strategic Planning, Customer Service, Contract Negotiation, Negotiation
Education
Florida State University 1990 — 1992
BA, Criminology
St. Petersburg College 1988 — 1990
AA, Arts & Sciences
University of Central Florida 1987 — 1988
Largo High School 1983 — 1987
Diploma
Rutenberg LLC 2014 - Present
Charles Rutenberg Realty Inc. May 2011 - Present
RealDirect March 2014 - December 2014
Levin Institute February 2011 - May 2011
Barak Realty 2010 - May 2011
Avaya 2004 - 2009
Avaya 2004 - 2008
Verizon 2003 - 2004
Farmstead Telephone Group 2001 - 2003
Sprint 1989 - 1993
Skills
SaaS, Sales, Time Management, Project Management, VoIP, Selling, Negotiation, Business Development, Telecommunications, Strategic Planning, Unified Communications, Telecommunications..., Management, Salesforce.com, Team Building, Start-ups, Sales Management, Contract Negotiation, Consulting, Residential Homes, Solution Selling, Call Centers, Avaya, Account Management, Managed Services, Marketing, Market Research, Investments, Strategy, Sales Operations, Lead Generation, Sales Process, Direct Sales, Product Marketing, Competitive Analysis, Professional Services, Strategic Partnerships, CRM, New Business Development, B2B, Channel Partners, Cold Calling, Marketing Strategy, International Sales, Entrepreneurship, P&L Management, Sales Presentations, Product Management, Leadership, Neighborhood Development
Education
Jumpstart at the Levin Institute 2011 — 2011
Consulting Fellow
Fordham University - Graduate School of Business Administration 1980 — 1982
MBA, Marketing and Management
Norfolk Southern March 2009 - Present
Avaya August 2006 - March 2009
TCI August 2004 - March 2006
Access Data Networks, Inc. June 1989 - August 2004
Automated Systems Design 1990 - 1990
Accu-Tech Corporation February 1986 - June 1989
Skills
Avaya, Cisco Technologies, Data Center, IP, Integration, LAN-WAN, Networking, Project Management, SIP, Switches, TCP/IP, Telecommunications, Troubleshooting, Telephony, Unified Communications, VoIP, Wireless
Education
Florida State University - College of Business
Avaya December 2013 - Present
Avaya October 2000 - November 2013
Lucent Technologies February 1993 - October 2000
Canoe Brook Country Club and Peachtree Golf Club August 1988 - October 1992
Skills
Solution Selling, Contract Negotiation, Sales Operations, Sales, Strategic Planning, Management, Leadership, Negotiation, Cloud Computing, Strategy, Unified Communications, Analysis, Direct Sales, Sales Process, Business Alliances, Telecommunications, Managed Services, Analytics, Strategic Partnerships, Selling, Process Improvement, Salesforce.com, Project Planning, SaaS, Professional Services, Enterprise Software, Sellers, Retail, VoIP, Sales Management, Account Management
Education
Ferris State University 1984 — 1988
Bachelor of Science in Business (marketing), Business, Management, Marketing, and Related Support Services
Central Florida Cross Network May 2010 - Present
Mustang.com October 2005 - Present
PortraitEFX of Orlando June 2008 - May 2010
Self November 2006 - May 2010
Avaya 2000 - 2006
Lucent Technologies 1996 - 2000
AT&T 1995 - 1996
Skills
Telecommunications, Strategy, Network Architecture, Network Administration, Avaya, Cross-functional Team..., Operations Management, System Architecture, Web Design, Non-profit Leadership, Hospitality, VoIP, Leadership, Mergers & Acquisitions, Mobile Devices, Networking, Team Building, Managed Services, Integration, Digital Media, Management, Program Management, Entrepreneurship, Nonprofits, IP
Education
University of Phoenix 1997 — 2000
Florida State University 1978 — 1979
Blackbaud August 2013 - Present
Avaya January 2010 - July 2013
Hyatt Hotels - Financial Shared Services Center December 2008 - January 2010
Skills
Call Center, P&L Management, Business Process..., Outsourcing, Billing, Operations Management, Shared Service Center, Customer Relations, Financial Forecasting, Cash Management, Order to Cash, Collections, Accounts Receivable, Lean Initiatives, Customer Service, Invoicing, Call Centers, Strategy, Team Leadership, Contract Negotiation, Executive Management, Telecommunications, Program Management, Management, Vendor Management, Project Management, Finance, Strategic Planning, BPO, Mergers & Acquisitions, Business Process..., Cross-functional Team..., Process Improvement, Offshoring, Business Process, SaaS, Shared Services, Forecasting, CRM, Professional Services, Data Conversion, Data Entry, Form Filling
Education
Keller Graduate School of Management 2000 — 2003
MBA, Finance
Florida State University 1993 — 1996
BA, International Affairs
Jupiter High School 1988 — 1992
Avaya October 2006 - Present
KPIT Cummins Infosystems Limited July 2006 - October 2006
Avaya January 2006 - June 2006
Education
Fergusson College 2004 — 2006
M.Sc., Computer Science
Dutrifitness October 2006 - Present
Marathon Dynamics January 2004 - December 2014
Morgan Telecommunications October 2006 - July 2010
Verity Women's Club September 2007 - March 2009
ARC Consulting February 2002 - October 2006
Avaya January 1997 - February 2002
Avaya Canada 1997 - 2002
Trans Canada Credit November 1995 - January 1997
National Auto League 1991 - 1995
Skills
Coaching, Training, Customer Service, Fitness, Call Centers, Professional Services, Fitness Training, Project Management, Team Leadership, Management
Education
York University 2011 — 2013
HBA, Kinesiology
Ryerson University 2010 — 2011
Bachelor of Arts (B.A.), Arts and Contemporary Studies
Western University 1989 — 1993
Bachelor of Arts, French
Fanshawe College 1984 — 1986
Diploma, Recreation Leadership
IGT 2012 - Present
Avaya 2009 - 2010
IBM USA 2005 - 2009
IBM USA 2000 - 2005
IBM - Argentina 1994 - 2000
Skills
Sales Operations, Business Operations..., Six Sigma, Business Management, Sales Management, Forecasting, Call Center, Marketing Operations, Salesforce.com, Strategic Planning, Customer Relations, Team Building, Channel, Account Management, Team Leadership, Negotiation, Business Intelligence, Coaching, New Business Development, Process Improvement, Change Management, Management Consulting, Business Analysis, Customer Service, Budgeting, Channel Management, Cross-functional Team..., Telecommunications, Marketing Strategy, Analysis, Business Strategy, Business Planning, Product Development, Problem Solving, Pricing, Management, Operations Management, Leadership, Call Centers, Direct Sales, Lead Generation, Team Management, Training, Analytics, Sales, Operational Excellence, Channel Partners, Close Attention to..., Technology
Education
Florida Atlantic University 2011 — 2011
Certification, Lean Six Sigma Certification
Buenos Aires University 1985 — 1990
Bachellor Degree, Business Administration BD
Scansource Catalyst February 2011 - Present
Stang Enterprises 2003 - Present
Avaya 1998 - 2003
Bell Labs Lucent Technologies 1997 - 1998
Bell Labs Lucent Technologies 1995 - 1997
AT&T 1988 - 1995
Skills
Business Strategy, Solution Selling, Product Management, Business Development, Sales, Cross-functional Team...
Education
Florida Atlantic University
BS, Marketing & Business Administration
Avaya February 2011 - Present
Bayview Asset Management 2008 - 2010
Road America April 2000 - November 2007
Skills
Avaya, Telephony, Integration, Networking, Telecommunications, Managed Services, Unified Communications, SIP, Call Centers, Pre-sales, Customer Service, Cisco Technologies, VoIP, VMware, Call Center, Selling, Solution Selling, Strategic Planning, Sales, Direct Sales, SIP Trunking, Wireless, IP, Video Conferencing, Troubleshooting, Avaya Technologies
Education
Florida International University
Coffee Distributing Corp. June 2015 - Present
Aramark Uniform Services February 2011 - June 2015
Konica Minolta Business Solutions U.S.A., Inc. July 2008 - February 2011
Konica Minolta Business Solutions U.S.A., Inc. 2008 - 2010
Avaya January 1998 - July 2008
Skills
B2B SALES, Salesforce.com, Territory management, Territory, Consultative Selling, New Business Development, Cold Calling, Contract Negotiations, Forecasting, Selling, Solution Selling, Microsoft Office, Customer Retention, Sales Process, Contract Negotiation, Problem Solving, Pricing, Excel, PowerPoint, Word, Promotions, Healthcare, Direct Sales, Sales Management, Sales Presentations, Sales, Qualifying Prospects, Outside Sales, Closing Deals, Selling Skills, Negotiation, Business Development, Managed Services, Lead Generation, Building Relationships, Strategic Selling, CRM, Microsoft Excel, Microsoft Word, B2B, Sales Operations, Managed Print Services, Strategic Partnerships, Sales Force Development, Team Building, Major Accounts, Account Management, Key Account Management, P&L Management, Key Account Development
Education
Farmingdale State University of New York 1973 — 1975
assoc, Business
Farmingdale State University of New York 1973 — 1975
Associates Degree, Business
Alfred G. Berner High School 1969 — 1972
High School, Academic
Answerthink (The Hackett Group) 2002 - 2004
Avaya 2001 - 2001
Lucent Technologies 1995 - 2001
AT&T 1990 - 1995
Skills
Consolidation, Financial Reporting, SAP, Accounting, Financial Analysis, Variance Analysis, US GAAP, Team Building, Software Documentation, SAP R/3, SAP ERP, Program Management, Process Improvement, PMO, Negotiation, Managerial Finance, Leadership, General Ledger, Forecasting, Financial Modeling, Finance, Business Intelligence, Analysis, Budgets, Business Analysis, Business Process, Business Process..., Team Leadership
Education
Fairleigh Dickinson University
MBA, Accounting
Seton Hall University
BS, Computer Science
BCD Meetings & Events March 2009 - Present
BCD Meetings & Incentives June 2008 - March 2009
Avaya January 1997 - June 2008
Lucent Technologies May 1993 - January 1997
AT&T Paradyne 1993 - 1995
Skills
Meeting Planning
Education
Fairleigh Dickinson University 1995 — 1997
MBA, Sports and Events Marketing
Florida State University - College of Business 1988 — 1993
Nassau Paradise Island Promotion Board April 2003 - Present
Nova Southeastern University January 2013 - July 2014
Avaya 1999 - 2002
Skills
Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Accounting, Forecasting, Budgets, Auditing, Internal Controls, Finance, Managerial Finance, Management, Process Improvement, Account Reconciliation, SAP, Team Building, Financial Accounting, Accounts Receivable
Education
Florida International University 2008 — 2008
BA, Masters in Accounting
Nova Southeastern University 2004 — 2006
MBA, Masters in Business Administration
Montclair State University 1988 — 1992
BA, Business Administration / Accounting
Laboratorios San Rafael, S.A. May 2014 - Present
itopia.US January 2013 - December 2013
Trusted IT Consultants January 2012 - December 2012
Avaya November 2010 - November 2011
McAfee 2008 - May 2010
Secure Computing October 2007 - December 2008
Tech Data Corporation July 2005 - October 2007
Tech Data Corporation March 1997 - June 2005
Skills
Solution Selling, Customer Focus, Sales Management, Consultative Selling, Account Management, New Business Development, Negotiation, Strategic Planning, Selling, Enterprise Software, Channel Partners, Cross-functional Team..., Channel, Product Marketing, Business Development, Go-to-market Strategy, Competitive Analysis, Management, Product Management, CRM, International Sales, Marketing, Sales, Cloud Computing, Virtualization, Hosted Services, SaaS, Cloud Computing IaaS, Security, Partner Management, Leadership, Unified Communications, Networking, Program Management
Education
Florida International University 1995 — 1998
Masters in International Business
University of Florida 1989 — 1993
Bachelor of Science in Business Administration
Topcon America Corporation August 2012 - Present
Optovue May 2010 - October 2012
Delcath Systems June 2008 - July 2010
ProRhythm, Inc September 2005 - July 2008
Excelsior Medical October 2006 - March 2008
KIKA Medical March 2004 - September 2005
St. Jude Medical / EP MedSystems 2001 - March 2003
Lucent Technologies 1989 - 2002
Avaya 1997 - 2000
PPG Biomedical / formally Honeywell Electronics for Medicine January 1985 - June 1989
Skills
International Management, Executive Management, Medical Devices, FDA, Regulatory Affairs, Quality Management, Quality System, ISO 13485, Clinical Research, Clinical Trials, Regulatory Submissions, Quality Assurance, Product Launch, Product Development, Healthcare, Great Personality, 21 CFR Part 11, Quality Auditing, Cross-functional Team..., V&V, GMP, Change Control, ISO, CE marking, R&D, Validation, Design Control, GxP, Biotechnology, Computer System..., ISO 14971, CAPA, Six Sigma, Oncology, 21 CFR, Manufacturing, Medical Device Directive, Sop, IND, Biomedical Engineering, FDA GMP, GLP, Complaint Management, Pharmaceutical Industry, Hardware Diagnostics, IEC 60601, Commercialization, Regulatory Requirements, Biopharmaceuticals, CQA
Education
Florida Institute of Technology
MBA, Contact Management
Stevens Institute of Technology
Bachelors in Engineering, Electrical, Mechanical
Level 3 Communications June 2015 - Present
Avaya January 2011 - Present
Avaya November 2014 - June 2015
Expedio Communications January 2008 - January 2011
Qwest April 2004 - September 2007
Bellsouth December 2000 - February 2002
Lucent Technologies September 1998 - December 2000
AT&T Communications Inc July 1996 - September 1998
Skills
Telecommunications, Sales&Marketing, VoIP, Strategy Alignment, Solution Selling, Business Planning, Channel Account..., English & Spanish..., Marketing Strategy, Business to Business..., Salesforce.com, Networking, Channel Partners, Data Center, VMware, Marketing, Video Conferencing, Direct Sales, Training, Hosted Services, Unified Messaging, Business Development, Telephony, Co-location, Unified Communications, Virtualization, Avaya, IP, Enterprise Software, IVR, Managed Services, SIP Trunking, SIP, Management, Ethernet, Cloud Computing, Voice Mail, Broadband, IP PBX, Partner Management, Avaya IP Telephony, Switches, Channel Sales, WAN, CTI, New Business Development, T1, Call Logging, Sales Operations, Selling
Education
MIS- Institute 2014 — 2014
Leadership Certificate, Leadership
Florida International University - College of Business 1994 — 1996
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Avaya April 2015 - Present
Harris Corporation GCS September 2013 - March 2015
Harris Corporation GCS July 2012 - August 2013
NextEra Energy Resources July 2011 - June 2012
NextEra Energy Resources April 2011 - July 2011
Woodfield Country Club and Independently 2002 - April 2011
Walt Disney World June 2008 - August 2008
Skills
Accounting, PeopleSoft Financial, Microsoft Excel, SAP, Financial Modeling, Financial Reporting, Financial Analysis, PeopleSoft, Budgets, Cross-functional Team..., Microsoft Office, Materials Management, Corporate Finance, Investments, Taleo, Investment Finance, Marketing Research, Personnel Recruiting, MRP, Inventory Control, PDM, MPM, PACER, Forecasting, Management, Analysis, Solutions Development, Data Analysis, Communication, Strategic Planning, Auditing, Proposal Development, Budgeting, Expense Analysis, Cost Estimating, Profit Analysis, Revenue Optimization, Revenue Management, Proposal Writing
Education
Florida Atlantic University 2009 — 2011
Master of Business Administration
University of South Carolina 2004 — 2008
Bachelor of Science, Marketing, Corporate Finance, and Investment Finance
Avaya February 2014 - Present
Cisco Systems July 2009 - February 2014
Cisco Systems April 2007 - July 2009
Cisco Systems August 2002 - April 2007
Cisco Systems October 2000 - August 2002
CHS ELECTRONICS July 1998 - October 2000
DTK COMPUTER INC February 1996 - June 1998
Skills
Territory Management, Business Planning, Sales Operations, Demand Generation, Salesforce.com, Solution Selling, Channel, SaaS, Cloud Computing, Product Marketing, Direct Sales, Cross-functional Team..., Wireless, Unified Communications, Channel Partners, Managed Services, Selling, Product Management, Business Development, CRM, Leadership, Strategy, Management, Cisco Technologies, Sales Force Development, Sales
Education
Florida International University 2004 — 2006
Executive MBA, International Business
University of Florida 1991 — 1995
Bachellor of Science, Marketing
Votacall June 2015 - Present
Avaya February 2014 - Present
Freelance Copywriter, Freelance Writer, Freelance Screenwriter January 2013 - Present
Samsung Telecommunications America April 2013 - February 2014
MarketSource September 2009 - August 2011
Skills
Brand Awareness, Field Marketing, Marketing, Social Media Marketing, Relationship Marketing, Marketing Strategy, Product Marketing, Account Management, CRM, Microsoft Office, Market Planning, Team Leadership, Leadership, B2B, Event Management, Social Networking, Creative Writer, Film Production, Creative Writing, Customer Service, Direct Sales, Telecommunications, Sales, Solution Selling
Education
Florida International University
Miami Dade College
Associate's Degree, Electrical and Electronics Engineering
CWC cwc123.com March 2015 - Present
Beacon Acquisition Group, LLC November 2014 - September 2015
Sumitomo Electric Lightwave September 2012 - October 2014
GRD Solutions September 2009 - September 2012
Olympic Title & Escrow December 2005 - January 2009
Avaya 2003 - 2007
Skills
Solution Selling, Management, Business Development
Education
Florida State University - College of Business 1991 — 1994
Business Administration, Risk Management
VocalPoint Consulting Group April 2010 - Present
PAETEC February 2006 - October 2009
Matrix Technologies June 2005 - March 2006
Avaya February 2004 - March 2005
Expanets January 2003 - February 2004
Skills
Telecommunications, Hosted VoIP, Cloud Applications, Cloud Storage, Cloud Computing, Hybrid Cloud, Cloud Security, Colocation, VoIP, Unified Communications, PBX, MPLS, DS3, Telephony, T1, Managed Services, LAN/WAN, IP, Solution Selling, SIP Trunking, Avaya, Wireless, SIP, Call Center, Internet Services, SaaS, Hosting, WAN, Video Conferencing, Contract Negotiations, Ethernet, Disaster Recovery, Data Center, VPN, Go-to-market Strategy, Co-location, Integration, Contract Negotiation, Networking, LAN-WAN, Cisco Technologies, Enterprise Software, Outsourcing, Servers, Channel Partners, Network Design, Sales Operations, Call Centers, Broadband, Professional Services
Education
Florida Southern College
ScanSource October 2013 - Present
The VIA Group, Inc. June 2009 - July 2012
NACR January 2009 - March 2009
Combest November 2006 - September 2008
Avaya October 2005 - November 2006
Expanets 2000 - 2004
Lucent Technologies 1996 - 2000
Skills
VoIP, Avaya, Telecommunications, SIP, Unified Communications, Telephony, Unified Messaging, Cisco Technologies, Networking
Education
Florida State University 1972 — 1974
MME, Music & Education
Furman University 1969 — 1971
BMus, Music
Citrix June 2014 - Present
Chomon Consulting Services August 2013 - Present
Road America November 2012 - July 2013
Citrix Systems September 2010 - November 2012
Avaya December 2007 - September 2010
FPL October 2006 - November 2007
FPL January 2004 - October 2006
FPL February 2003 - January 2004
Skills
Telecommunications, Project Management, RFP, Information Technology, Contract Negotiation, Customer Service, Call Routing, Vendor Management, Process Improvement, Visio, VoIP, Business Analysis, Program Management, Security, Call Center
Education
Florida State University 2011 — 2013
MBA, Business
Norwich University 2006 — 2008
MDY, Diplomacy, International Terrorism
Florida International University 1999 — 2004
BA, International Relations and MIS
United States Air Force Academy
Insight April 2015 - Present
extropy 2007 - June 2015
International Network Services (INS) August 2005 - December 2007
Avaya December 1999 - August 2005
Skills
Data Center, ITIL, Virtualization, Cloud Computing, Unified Communications, Disaster Recovery, Data Migration, Information Technology, Integration, Network Security, VoIP, Network Architecture, Network Engineering, Security, Cisco Technologies, Networking, WAN, Network Design, Infrastructure, Switches, Professional Services, Routing, IT Service Management, MPLS
Education
Florida Institute of Technology 1991 — 1995
The Provident Bank September 2012 - Present
Ingersoll Rand November 2008 - April 2012
Avaya June 2000 - May 2008
Lucent Technologies 1996 - 2000
AT&T 1984 - 1996
Skills
Employee Benefits, Benefits Administration, Compensation..., Compensation, Executive Pay, HR Policies, PeopleSoft, People-oriented, Peopleclick, Authoria, Benefits Analysis, Job Evaluation, ePRISM, SAP, Microsoft Office, Deferred Compensation, Leadership, Personnel Management
Education
Fairleigh Dickinson University 1988 — 1995
MBA, Business Management
Ithaca College 1979 — 1983
BS, Business Administration
Avaya August 2015 - Present
Intcomex Miami May 2007 - July 2015
Digital World March 2001 - May 2007
Salomon Smith Barney May 2000 - March 2001
Skills
Fluent in English,..., Establish great..., Proficient in MS office..., International Sales, Solution Selling, Sales Management, Sales Operations, Product Marketing, Channel Partners, Sales, Account Management, Product Management, Key Account Management, Team Leadership, New Business Development, Marketing Strategy, Business Strategy, Negotiation
Education
Florida International University 1998 — 2002
Bachelor’s Degree, International Business
EASE4EDs, LLC August 2015 - Present
Embody Your Life, LLC June 2007 - Present
The Counseling Group April 2011 - May 2014
Oliver Pyatt Centers July 2008 - July 2010
Florida International University January 2007 - December 2008
University of Miami Medical School September 2006 - May 2007
Public Defender's Office January 2006 - May 2006
Trauma Resolution Victim Services Center January 2005 - May 2005
Edelman 2004 - 2004
Avaya 2000 - 2002
Skills
Mindfulness, Couples, Treatment, Psychotherapy, Stress Reduction, Groups, Self-esteem, Grief Counseling, Mental Health, Adults, Counseling, Holistic Health, Family Therapy, Post Traumatic Stress, DBT, Writing, Public Speaking, Mindfulness Based..., Mindfulness-based..., DBT Skills Training, Somatic Experiencing, Somatic Psychology, Attachment Theory, Eating Disorders, Binge Eating Disorder, Stress Management, Interventions, Healing, Psychology, Therapists, Group Therapy, Behavioral Health, Clinical Supervision, Personal Development, Google Groups, Psychological Assessment, Case Managment, EMDR, Mental Health Counseling, Adolescents, Clinical Psychology, CBT, Counseling Psychology, Solution Focused, Stress, Crisis Intervention, Life Transitions, Meditation, Case Management
Education
Florida International University 2005 — 2007
MSW, Social Work
University of Miami 1985 — 1989
Bachelor of Science, Mass Communication
Verizon Wireless March 2011 - Present
Avaya October 2000 - July 2003
Lucent Technologies October 1996 - September 2000
AT&T Bell Laboratories July 1981 - September 1996
Skills
Telecommunications, Wireless, IP, VoIP, Strategic Planning, Unified Communications, Integration, Avaya, Mobile Devices, Vendor Management, Professional Services, Competitive Analysis, TCP/IP, Cloud Computing, Product Management, Troubleshooting
Education
Fairleigh Dickinson University
BA
Farmingdale State College
A.A.S.
Avaya January 1994 - Present
Cisco Systems 2004 - 2005
Skills
Unified Communications, Channel, Telecommunications, Avaya, Telephony, CRM, Managed Services, Solution Selling, VoIP, SIP, Cloud Computing, Professional Services, Channel Partners, SaaS, IP, Cisco Technologies, Call Center, Wireless, SIP Trunking, Go-to-market Strategy, Direct Sales, MPLS, Data Center, Contact Centers, Enterprise Software, IVR, Salesforce.com, Video Conferencing, Strategic Partnerships, Unified Messaging, Ethernet, Co-location, Sales Engineering, WAN, Pre-sales, Sales Enablement, Hosted Services, LAN-WAN, Partner Management, Business Alliances, ACD, Call Centers, Avaya Technologies
Education
Queens College
Fashion Institute of Technology
Good Technology April 2015 - Present
Avaya November 2013 - March 2015
Avaya September 2010 - October 2013
Enterprise Rent-A-Car August 2006 - August 2010
CarMax Auto Superstores August 2002 - August 2006
Sears Holdings Corporation July 2000 - July 2002
Skills
Account Management, Call Center, Customer Service, Customer Satisfaction, Avaya, Direct Sales, Customer Retention, Team Leadership, Sales, Sales Presentations, Sales Management, Team Building, Negotiation, Coaching, Salesforce.com, Telecommunications, VoIP, Microsoft Office, Troubleshooting, Project Management, Call Centers, Management, Sales Operations, Training, Unified Communications, System Administration, Avaya Technologies, Sales Process, IP, Leadership, Channel Partners, Telephony, Marketing, Solution Selling, Public Speaking, CRM, Strategic Planning, Business Development
Education
University of the Rockies 2013 — 2015
Master's degree, Industrial and Organizational Psychology, A
Florida State University 1995 — 1999
Bachelor's of Science, Sociology
Avnet Electronics Marketing March 2015 - Present
Avaya 2011 - 2013
Turbocare-Siemens 2009 - 2011
PENTAIR- formerly Tyco International 2008 - 2009
PENTAIR - formerly Tyco International June 2003 - January 2008
Skills
Bilingual, Salesforce.com, Microsoft Office, Account Management, Organizational..., Leadership, Project Management, Training, Operations Management, Marketing, SAP, Export-Import, Strategic Planning, Sales Process, Lead Generation, Project Planning, Sales Operations, Management, Pricing, Team Management, Business Development, Direct Sales, Contract Negotiation, Solution Selling, New Business Development, Channel Partners, CRM, Product Marketing, Business Planning, Forecasting, International Sales, Selling, Cross-functional Team..., Key Account Management, Negotiation, Customer Satisfaction, Strategy, B2B, Telecommunications, Sales
Education
MYPAN
MYPAN
Florida International University - College of Business Administration 2012 — 2012
Certification, Green Belt - Six Sigma
Florida International University - College of Business Administration 2012 — 2012
Certification, Lean Systems
Florida International University - College of Business Administration 2012 — 2012
Certification, Logistics, Materials, and Supply Chain Management
FIS-Foundation for International Services, Inc
Washington, USA, Marketing
UIS - UNIVERSIDAD INDUSTRIAL DE SANTANDER
BS, Major in Industrial Engineering
Insight Global March 2015 - Present
TEKsystems March 2013 - Present
Glotel / Contracted to Verizon & Capital One May 2012 - March 2013
Collabera contracted to Wells Fargo Bank July 2011 - May 2012
APC , Inc / Contracted to Duke Energy December 2010 - July 2011
COMSYS contracted to Wachovia/Wells Fargo November 2009 - December 2010
Princeton Information contracted to JP Morgan Chase August 2008 - November 2009
Ajilon Consulting contracted to EDS and Bank of America November 2006 - August 2008
Rewards Network December 2003 - October 2006
Avaya September 2001 - December 2003
Skills
Telecommunications, Project Management, Data Center, Avaya, VoIP, Vendor Management, Requirements Analysis, Team Leadership, Visio, MS Project, Program Management, Integration, Business Analysis, Process Improvement, SharePoint, Project Planning, Change Management, Team Building, Software Documentation, Risk Management, PMP, PMO, IP, Call Centers, Disaster Recovery, Cisco Technologies, Team Management, IVR, Networking, Servers, Switches, Management, Project Delivery, Wireless, CTI, ITIL, IT Management, SDLC, Infrastructure, WAN, Testing, System Deployment, Leadership, Resource Management, Training, CRM, Avaya Technologies, Microsoft Project
Education
Florida International University 1994 — 1997
Bachelor in Science, Electrical Engineering
Miami Dade College 1970 — 1994
Associate in Arts, Electrical Engineering
Yorktel January 2015 - Present
Avaya June 2012 - January 2015
RADVISION October 2011 - June 2012
Chambers Brook Consulting, LLC March 2009 - October 2011
Glowpoint, Inc November 2007 - October 2010
WSOU Seton Hall Pirate Radio October 2006 - January 2007
Glowpoint, Inc. 2004 - 2005
Skills
Adobe Creative Suite, Microsoft Office, iWork, UPS WorldShip, Oracle, Photoshop, Graphic Design, Illustrator, Excel, Email Marketing, Social Media Marketing, Shipping/receiving, Logo Design, Constant Contact, Sales Support, Marketing Support, Trade Shows, Trade Show Exhibitor, Trade Show Booth Set Up, Microsoft Excel, Trade Show Graphics, Video Conferencing, Sales Operations, PS3, PS2, PS1, Gameplay Systems, PSN, Channel Engagement, Partner Portal, Salesforce.com, Purchase Requisitions, Video Games, Marketing Event Planning, Cross-functional..., Casual Games, Social Games, Wii, Mobile Games, Console Games, Free to Play, Pivot Tables, Webinars, Product Marketing, Business Strategy, Direct Marketing, Team Leadership, Press Releases, Competitive Analysis, Social Media
Education
Felician College 2009 — 2011
Bachelor's Degree, Business Administration
Raritan Valley Community College 2008 — 2010
Associate's Degree, Marketing
Seton Hall University 2006 — 2007
Communication
AVAYA April 2001 - Present
AT&T 1984 - 2001
Skills
Internal Controls, Corporate Finance, Analysis, Management, Accounts Receivable, Internal Audit, US GAAP, Auditing, Financial Audits, Credit Risk, Managerial Finance, Change Management, Executive Management, Financial Accounting, Variance Analysis, Business Planning, Budgets, Cash Management, Cash Flow, Leadership, Negotiation, Business Process, PeopleSoft, Revenue Recognition, Acquisition Integration, Human Resources, Sarbanes-Oxley Act, Financial Analysis, Financial Reporting, Accounting
Education
Rutgers, The State University of New Jersey-New Brunswick
Bachelor's degree, Economics
Fairleigh Dickinson University
Master of Business Administration (M.B.A.), Finance, General
Seacoast Bank August 2014 - Present
Bank of America May 2004 - August 2014
Right Managment 2002 - 2004
Avaya 2000 - 2001
Honeywell 1995 - 1999
Cytec 1991 - 1996
Skills
Organizational..., Performance Management, Employee Engagement, Talent Acquisition, Human Resources, Leadership, Coaching, Succession Planning, Talent Management, Career Counseling, Training, Organizational Design, Six Sigma, Deferred Compensation, Onboarding, Organizational..., Sales, Workforce Planning, Employee Relations, HRIS, Executive Management
Education
Fordham Gabelli School of Business 1992 — 1993
Graduate Business Studies
La Salle University - School of Business Administration 1981 — 1985
Bachelor of Science (BSc), Labor Relations and Organizational Behavior
TMG Health June 2013 - Present
Habitat for Humanity of Lackawanna County 2013 - 2014
Habitat for Humanity of Lackawanna County 2013 - 2014
VaxServe 2003 - 2012
Kraft Foods October 2000 - May 2002
Avaya June 1995 - April 2000
AT&T April 1988 - May 1995
Prudential Insurance April 1985 - April 1988
Skills
Project Management, Marketing Communications, Marketing Strategy, Web Analytics, Web Project Management, Catalogue Production, Interactive Advertising, Direct Marketing
Education
University of Scranton 2004 — 2007
Master of Business Administration (MBA), Business/Commerce, General
Fairleigh Dickinson University 1988 — 1995
Bachelor of Science (BS), Marketing
Avaya November 2014 - Present
Terremark, A Verizon Company October 2012 - October 2014
Client Partner Associates, LLC January 2011 - November 2012
Ericsson June 2007 - January 2011
TeleTech Government Solutions January 2005 - June 2007
XO Communications September 2001 - December 2004
Pathnet Inc May 1998 - September 2001
MCI Communications February 1989 - May 1998
ROLM February 1986 - February 1989
Skills
Outsourcing, Strategic Planning, Business Development, CRM, Program Management, Key Account Management, Sales Management, Leadership, High Value Solution..., Federal Government Sales, Start-ups, Consultative Sales..., Managing Complex Sales, C-Level Relationships, Telecommunications, Mobile Technology, Marketing Strategy, Sales Operations, Staff Development, Solution Selling, IT Services, Cloud Services, Security Consulting and..., Cross-functional Team..., Cloud Computing, Professional Services, SaaS, Managed Services, Direct Sales, Management, Wireless, Sales, Enterprise Software, Product Management, Marketing, Integration, Account Management, Business Intelligence
Education
Fordham University - Graduate School of Business Administration 1992 — 1994
MBA, Information and Communication Systems
Stonehill College
B.A., Political Science
Philips July 2014 - Present
Medidata Solutions May 2012 - March 2014
Avaya January 2011 - May 2012
Avaya April 2009 - January 2011
Avaya March 2008 - May 2009
Avaya February 2007 - March 2008
Avaya March 2006 - February 2007
Avaya June 2005 - March 2006
PI Terminals, Inc. 2001 - 2002
StreamCast Networks, Inc. 2001 - 2001
Skills
Sales Operations, Sales Process, Sales Management, New Business Development, Business Process..., Six Sigma, Business Analysis, Business Process, Salesforce.com, Business Planning, Business Development, Business Strategy, Demand Generation, Enterprise Software, Solution Selling, Professional Services, Analysis, Process Improvement, Telecommunications, Strategy, Call Centers, Management, Program Management, Lean Master, Major Accounts, Supply Chain..., SaaS, Operational Excellence, Operations Management, Operational Planning, NetSuite, CRM, Strategic Planning, KPI Dashboards, Dashboarding, Balanced Scorecard, Microsoft Excel
Education
Florida State University 2004 — 2005
Master of Business Administration (M.B.A.), Masters in Business Administration
Florida State University 2003 — 2005
BS, Economics
Avaya January 2015 - Present
Adrienne Arsht Center for the Performing Arts April 2014 - August 2014
Contempo Linens & Event Rentals January 2014 - March 2014
Freedom Disability August 2012 - June 2013
Skills
Marketing, Social Media, Customer Service, PowerPoint, Microsoft Office, Marketing Communications, Social Media Marketing, Event Planning, Microsoft Excel, Marketing Strategy, Content Marketing, Target Audience, Nonprofits, Contact Centers, Data, Management
Education
Nova Southeastern University 2013 — 2014
Master of Business Administration (M.B.A.), Marketing
Florida International University
Bachelor of Arts (B.A.), Political Science
Sococo, Inc. August 2015 - Present
Arthur J. Gallagher & Co. August 2015 - Present
Sococo August 2012 - Present
Avaya December 2011 - September 2012
Meetrix, Inc. April 2011 - January 2012
Global Conference Partners May 2009 - March 2011
j2 Global Communications October 2000 - October 2008
eFax.com October 1994 - October 2000
IKON Office Solutions 1990 - 1994
IKON Office Solutions March 1988 - 1990
Skills
Unified Communications, SaaS, Cloud Computing, Enterprise Software, Solution Selling, Channel, CRM, Start-ups, Sales Management, Sales Process, Sales, Strategy, Sales Operations, Product Management, Mobile Devices, Strategic Partnerships, New Business Development, Business Development, Telecommunications, VoIP, Lead Generation, Business Strategy, Executive Management, Competitive Analysis, Management, Managed Services, Salesforce.com, Go-to-market Strategy, Leadership, Integration, Partner Management, Selling, Direct Sales, Sales Enablement, Channel Partners, Data Center, Product Marketing, Pre-sales, Cross-functional Team..., Business Alliances, B2B, Software Industry, Account Management, Demand Generation, Training, Wireless, Complex Sales, Professional Services, Networking
Education
Ferris State University
Palo Alto Networks September 2013 - Present
Avaya November 2011 - September 2013
Kaplan University January 2010 - September 2011
Enterprise Rent-A-Car May 2004 - November 2008
Skills
Sales Management, Leadership, Sales, Sales Operations, Training, Management, Swag, Customer Service, Interviews, Salesforce.com, Account Management, Sales Process, Cold Calling, Human Resources, Unified Communications, Networking, Selling, CRM, Direct Sales, Enterprise Software, Customer Retention, Call Centers, Sales Presentations, Business Development, Customer Satisfaction, Solution Selling, Building Relationships, Lead Generation, Managed Services, Strategic Partnerships, Telecommunications, B2B, New Business Development
Education
Florida International University - College of Business Administration 2002 — 2005
Bachelor Degree in Business, Management
Morgan Albite P.A. July 2013 - Present
Avaya October 2011 - November 2012
clearCi July 2011 - September 2011
Florida State University August 2008 - August 2009
Skills
Sales Process, Public Speaking, Quality Management, Social Media, PowerPoint, Microsoft Office, Event Planning, Continuous Improvement, Team Leadership, Marketing, Customer Service, Management, Sales, Time Management, Social Networking, Social Media Marketing, Microsoft Excel
Education
Florida International University - College of Business Administration 2010 — 2011
MBA, International Business
Florida State University 2006 — 2009
Bachelor of Arts, Sport Management
Basking Ridge Dental Group July 2010 - October 2010
Princeton Dermatology Group January 2010 - May 2010
Helen P. Chiu, D.M.D. December 2005 - October 2009
Avaya May 2000 - July 2002
Lucent Technologies February 1998 - May 2000
AT&T October 1983 - February 1998
Education
Raritan Valley Community College at Bridgewater 2011 — 2011
Business Computer Specialist Certificate - Microsoft Office skills update
Healthcare Training Institute 2004 — 2005
Medical Billing Specialist Certificate
Fashion Institute of Technology 1970 — 1972
Associate in Applied Science, Clothing Design
Commonwealth of Massachusetts February 2011 - Present
Gillette Stadium 1995 - 2012
Commonwealth of Massachusetts May 2009 - July 2011
Avaya March 2006 - May 2009
Avaya October 1998 - March 2006
United States Air Force September 1981 - June 1986
Skills
Avaya, Telephony, VoIP, Unified Communications, Telecommunications, Voice Mail, Call Center, IP, WAN, Data Center, SIP, LAN-WAN, Wireless, Cisco Technologies, Video Conferencing, ACD, MPLS, Switches, Virtualization, Integration, System Administration, Cisco Call Manager, Network Engineering, System Deployment, CTI, Frame Relay, Microsoft Exchange, Networking, Security, Cloud Computing, Firewalls, Network Design, Call Centers, Contact Centers, Managed Services, Hardware, Network Security, Servers, Management, CRM, Disaster Recovery, TCP/IP, ISDN, Cabling, QoS, IVR, Professional Services, Software Installation, Solution Selling, T1
Education
Northeastern University 2008 — 2010
BS, Management
Fisher College 2003 — 2006
Associate of Science, Computer Technology
Cisco March 2014 - Present
Ipanema Technologies October 2013 - March 2014
Avaya January 2012 - October 2013
CallTower April 2009 - April 2011
Spanlink Communications 2011 - 2011
CallTower April 2008 - January 2010
CallTower Inc December 2005 - April 2008
CallTower June 2005 - December 2005
Convergys - Cisco Account 2001 - 2003
Skills
Unified Communications, Cisco, VoIP, Telecommunications, SaaS, Call Center, Cisco Call Manager, Cloud Computing, Managed Services, PBX, Data Center, Security, Customer Relations, MPLS, Routing, VMware, CCNP, Product Management, SIP, Contract Negotiations, Product Marketing, Telephony, Pre-sales, Network Administration, Sales Management, New Business Development, Troubleshooting, Team Leadership, IP, Program Management, Strategic Planning, Wireless, CCNA, Team Building, Solution Selling, Video Conferencing, Integration, IVR, Business Strategy, WAN, Network Security, Switches, Channel Management, Vendor Management, Account Management, Avaya, Avaya PBX, Sales Process, Sales Operations, Networking
Education
University of San Francisco - Masagung Graduate School of Management 2009 — 2011
MBAE, Business
Florida State University 1994 — 1998
BA, English, Spanish
Hewlett-Packard November 2013 - Present
Hewlett-Packard October 2012 - October 2013
Hewlett-Packard August 2010 - October 2012
AVAYA October 2002 - August 2010
Lucent-Avaya July 1997 - November 2002
PHH September 1991 - July 1997
Maryland National Bank September 1989 - September 1991
Equitable Bank October 1981 - September 1991
Maryland National Bank 1981 - 1991
Skills
Professional Services, Telecommunications, VoIP, Unified Communications, Managed Services, Vendor Management, Program Management, PMP, Contact Centers, Telephony, Call Center, Cross-functional Team..., Avaya, Service Delivery, Cloud Computing
Education
Florida Atlantic University 2006 — 2007
MBA
MBA
MBA
CIsco Systems, Inc. July 2012 - Present
Cisco Systems, Inc 2007 - July 2012
GEE Communications January 2005 - January 2007
Avaya June 2005 - January 2006
Expanets February 2001 - June 2005
Lucent Technologies 1999 - 2001
Tokai Financial Serivces 1994 - 1999
Lanier Worldwide 1988 - 1994
Army National Guard 1984 - 1991
United States Marine Corps September 1981 - September 1984
Skills
Data Center, Cisco Technologies, Solution Selling, Unified Communications, Managed Services, Cloud Computing, VoIP, Channel Partners, SaaS, Wireless, Professional Services, Telecommunications, Networking, Virtualization, MPLS, Enterprise Software, WAN, Network Security, Security, Network Architecture
Education
Ferris State University 1984 — 1988
BS, Computer Information Systems
Salesforce August 2015 - Present
NICE Systems January 2015 - July 2015
NICE Systems January 2014 - December 2014
NICE Systems September 2002 - December 2013
Avaya 1997 - 2002
Skills
Contact Centers, Unified Communications, Telecommunications, Telephony, VoIP, Business Process Mapping, Business Intelligence, Database Modeling, Channel Partners, Pre-sales, Networking, Call Centers, Strategic Partnerships, IP, Leadership, Business Process, Enterprise Software
Education
Florida International University - College of Business Administration 2010 — 2011
Master, Management of Information Systems
Universidad de Los Andes 1991 — 1997
Bachelor, Electric Engineer
Colegio Franciscano de Pio XII 1980 — 1991
Keller Williams Realty, Inc. July 2014 - Present
Avaya September 2010 - October 2012
All-Med Services of Florida October 2009 - June 2010
The Datamyne June 2008 - January 2009
Carnival Cruise Line September 2004 - November 2007
JW Marriott June 2002 - September 2004
Skills
Unified Communications, VoIP, Avaya, Solution Selling, Telecommunications, Telephony, Salesforce.com, Call Center, Customer Service, SIP Trunking, Account Management, ACD, Customer Satisfaction, Consultative Selling, PBX, Microsoft Office, Siebel 7.x, Wireless, Contact Centers, Managed Services, Sales Operations, SIP, Call Centers, Selling, Direct Sales, Sales
Education
Florida International University 2001 — 2002
Communications
G. Holmes Braddock Senior High 1996 — 2000
High School
Dairy.com March 2008 - Present
Quality Service Management July 2004 - March 2010
Avaya September 2001 - September 2004
Lucent Technologies September 1996 - September 2001
Skills
Business Process, Call Center, CRM, Project Management, Cross-functional Team..., Professional Services, Supply Chain Management, Vendor Management, Call Centers, Management, Contact Centers, Outsourcing, Quality Assurance, Managed Services, Program Management, Customer Service, Service Delivery, Business Development, Training, Technical Support, Process Improvement, SaaS, Team Building, Forecasting, P&L Management, Business Process..., Business Analysis, Leadership, Account Management, Business Strategy, ITIL
Education
Southern Methodist University 1991 — 1992
Certificate, Marketing
Fairleigh Dickinson University 1981 — 1983
MBA, Marketing
Niagara University 1971 — 1975
BBA, Business Administartion
4 Corner Resources November 2005 - Present
Avaya 2001 - November 2005
Tech Data 1996 - 2001
Aerotek 1993 - 1995
Skills
Sales, Screening Resumes, Business Development, CRM, Recruiting, Management, Benefits Negotiation, Time Management, Internet Recruiting, Entrepreneurship, Finance, Vendor Management, Strategy, Sales Management, Enterprise Software, Account Management, Leadership, Solution Selling, Networking, Technical Recruiting, Customer Satisfaction, Contract Recruitment, Manufacturing, Applicant Tracking..., Strategic Partnerships, Staffing Services, Executive Search, Business Analysis, Team Building, Permanent Placement, Contract Negotiation, Managed Services, SDLC, Strategic Planning, Customer Service, New Business Development, Program Management, Marketing, Direct Sales, SaaS, Talent Acquisition, Telecommunications, Negotiation, Staff Augmentation, Sourcing, Sales Process, Training, Coaching, Project Management, Temporary Placement
Education
Florida State University 1989 — 1993
BS, Political Science, Communications
SAIC July 2007 - Present
Avaya January 1998 - June 2007
Nations Inc October 1996 - November 1997
Skills
SOA, Java, Software Development, Agile Methodologies, ClearCase, VxWorks, Software Design, SIP, OOP, REST, Perl, UML, Multithreading, Distributed Systems, Telecommunications, C++, Linux, Software Engineering, ClearQuest, System Architecture, Test Automation, Object Oriented Design, Embedded Systems, Integration, Eclipse, Unix
Education
Florida Atlantic University 1994 — 1996
MS
Osmania University 1989 — 1991
Masters
Avaya September 2001 - Present
Redback 2000 - 2001
Nortel 1994 - 2000
Teleos 1993 - 1994
Racal 1987 - 1993
Lockheed 1985 - 1986
Skills
VoIP, Requirements Analysis, Unified Communications, Contact Center, SIP, Telephony, Avaya, Telecommunications, IP, H.323, LAN-WAN, CTI, Unified Messaging, TCP/IP, Network Design, Sales Engineering, Solution Selling, Call Center, Network Engineering, Networking, Pre-sales, Channel, Contact Centers, Teamwork, Disaster Recovery
Education
St Michaels EMT School 2010 — 2010
NJ EMT-B Certification
Florida Atlantic University 1987 — 1991
MSCE
NJIT 1980 — 1985
BSEE
Friend
Datto, Inc. May 2015 - Present
Cablevision / Lightpath 2008 - April 2015
Starwood 2007 - 2008
Protegrity 2005 - 2007
Premiere Global Services 2003 - 2004
Avaya 2001 - 2002
Cisco Systems 1997 - 2001
LanSystems 1996 - 1997
Cambridge Technology Partners – (currently Novell) 1995 - 1996
Israeli Army 1988 - 1991
Skills
Product Management, Product Life Cycle..., Product Strategy, Product Marketing, Enterprise Software, Cloud Computing, Competitive Analysis, Go-to-market Strategy, Product Launch, Solution Selling, Strategic Partnerships, Unified Communications, Wireless, VoIP, Pricing Strategy, P&L Management, Managed Services, Cross-functional Team..., Sales Enablement, New Business Development, Product Development, Telecommunications, IP, MPLS, Account Management, Mobile, Pricing, Strategy Development, Business Strategy, Marketing Management, Consultative Selling, Ethernet, Security, Competitive Intelligence, Data Center, Market Development, Pre-sales, Management, Leadership, SaaS, CRM, B2B, Strategy, Software Development, Integration, Business Development, Channel Partners, Networking, SIP, Professional Services
Education
Fordham University - Graduate School of Business Administration 1997 — 2000
MBA, Marketing, Information & Communication Systems
Syracuse University - LC Smith School of Engineering 1991 — 1995
BS, Computer Engineering
Aruba Networks August 2014 - Present
Aruba Networks December 2012 - July 2014
Avaya 2009 - November 2012
Nortel 1998 - 2008
ATT 1995 - 1995
MHPCC 1994 - 1995
Skills
Unified Communications, Avaya, Sales Engineering, SIP, VoIP, Telephony, Managed Services, Ethernet, Cisco Technologies, Network Design, CTI, QoS, Wireless, IVR, IP, H.323, TDM, Contact Centers, MPLS, Telecommunications, LAN-WAN, Network Architecture, SNMP, Frame Relay, ISDN, SIP Trunking, Unified Messaging, WLAN, Switches, Video Conferencing, WAN, Network Engineering, ATM networks, TCP/IP, Telepresence, WiFi, Carrier Ethernet, OSPF, Routing, SS7, Routers, Metro Ethernet, DWDM, BGP, Juniper, Routing Protocols, Wireless Networking, WiMAX, SDH, MPLS VPN
Education
Florida State College at Jacksonville 1981 — 1985
AS, Electronics
Alza / Janssen Supply Chain Vacaville a Johnson & Johnson Company September 2007 - Present
Cordis Cardiology a Johnson & Johnson Company March 2006 - September 2007
Cordis a Johnson & Johnson Company October 2005 - March 2006
Cordis Neurovascular a Johnson & Johnson Company March 2003 - October 2005
Avaya 2001 - 2003
Telefonica 1999 - 2001
GE 1999 - 1999
Skills
Cost Accounting, Forecasting, Financial Reporting, Medical Devices, Analysis, Strategic Planning, Six Sigma, Financial Analysis, Sarbanes-Oxley Act, Process Improvement, SAP, Variance Analysis, Supply Chain, Management, Financial Modeling, Finance, Business Planning, Cross-functional Team...
Education
Florida International University - College of Business 1997 — 1999
MBA
Florida International University - College of Business 1993 — 1996
Alpha Kappa Alpha Sorority, Inc. 2015 - Present
Avaya February 2008 - Present
National Basketball Association August 2000 - 2008
Conde Nast Publications 1998 - 2000
BMG Entertainment/ Sony 1991 - 1998
Skills
Dashboards, Executive Level..., Business Analysis, Cost Saving Initiatives, Logistics, Cost Management, Warehousing, Budget Monitoring, Forecasting, Cost Reduction/Avoidance, Financial Analysis, Financial Reporting, Supplier Management, Sourcing, Business Planning, Process Improvement, Project Management, International Finance, Presentations, Streamlining Work..., Trade Compliance, Cross-functional Team..., Operations Management, Analysis, Auditing, Budgets, Management, Dashboard, Procurement, SAP, Sarbanes-Oxley Act, Supply Chain, Supply Management, Business Process..., Supply Chain Management, Consolidation, Team Leadership, Supply Chain..., Accounting, Negotiation, Training, Vendor Management, Business Process, Finance, Business Strategy, Leadership, Program Management, Strategy
Education
Fordham Gabelli School of Business 1993 — 1998
MBA, Accounting
Fordham University 1987 — 1991
B.S., Finance
Villanova University
Professional Certificate, Six Sigma Green Belt
Villanova University
Professional Certificate , Lean Six Sigma
Celgene June 2012 - Present
inVentiv Health 2011 - December 2012
Avaya August 2008 - July 2010
Avaya January 2007 - August 2008
Thomson Reuters 2005 - 2007
LexisNexis Martindale-Hubbell 2002 - 2004
AT&T 2000 - 2002
Lucent Technologies 1991 - 2000
Skills
Cross-functional Team..., Forecasting, Strategy, Financial Analysis, Mergers, Finance, Leadership, Outsourcing, Mergers & Acquisitions, Management, Product Management, Pricing, Integration, Process Improvement, Project Portfolio..., Project Planning, Auditing, Enterprise Software, Internal Controls, Restructuring, Executive Management, Budgets, Sarbanes-Oxley Act, Business Process..., Strategic Planning, Governance, Business Planning, Sales Operations, Acquisition Integration, Consolidation, Vendor Management, Managerial Finance, Cash Flow, Start-ups, Shared Services, Business Analysis, ERP, P&L Management, Team Leadership
Education
Fairleigh Dickinson University
MBA, Finance
KHS
Rutgers, The State University of New Jersey-New Brunswick
BS Accounting
University of Pennsylvania - The Wharton School
MBA, Marketing
Avaya January 2015 - Present
Movado Group Inc. June 2012 - January 2015
Ricoh Americas Corporation March 2008 - May 2012
Sony April 2006 - February 2008
Geller & Company LLC 2000 - 2005
PolyGram 1997 - 1998
Skills
Tax, Financial Reporting, International Tax, Accounting, Internal Controls, Corporate Tax, Auditing, CPA, Financial Analysis, Income Tax, Sarbanes-Oxley Act, Tax Accounting, US GAAP
Education
Fairleigh Dickinson University 2003 — 2005
MS, Taxation, Taxation
Westcon Group Inc. 2013 - Present
ISE 2008 - 2013
Omnicom Group 2003 - 2007
Avaya 2002 - 2003
Avaya 2000 - 2002
Lucent Technologies 1997 - 2000
Lucent Technologies 1995 - 1997
AT&T 1991 - 1995
Skills
Vendor Management, Cross-functional Team..., Outsourcing, Program Management, Strategy, Process Improvement, Management, Risk Management, Telecommunications, Contract Negotiation, Analysis, Business Planning, Business Development, Negotiation, Strategic Sourcing, Procurement, Strategic Planning, Financial Analysis
Education
Fairleigh Dickinson University
Business Administration
Hofstra University
Business Administration
Nassau Community College
AAS, Criminal Justice
Avaya December 1987 - Present
Lucent March 1996 - April 2000
AT&T December 1987 - April 1996
Skills
Solution Selling, Managed Services, Unified Communications, Mobility Solutions, UC, Siebel, Salesforce.com, Cognos ReportNet, SAP, Avaya, Telecommunications, Professional Services, Solutions Marketing, Telephony, MPLS, Contact Centers, Avaya Technologies, IVR
Education
Florida State University - College of Business 1976 — 1980
Bachelor of Science, Business - Marketing
Avaya February 2015 - Present
Avaya Inc. February 2012 - February 2015
Avaya Inc November 2010 - March 2012
Nortel Networks February 2008 - April 2011
Nortel August 2005 - February 2008
Nortel Networks May 2002 - August 2005
Nortel Networks February 2000 - April 2002
Nortel Networks January 1997 - February 2000
Nortel Networks January 1996 - February 1997
Nortel Networks September 1994 - February 1996
Skills
Supply Chain, Order Management, Cross-functional Team..., Telecommunications, Program Management, Customer Satisfaction, Product Management, Team Leadership, People Management, Process Improvement, PMP, Customer Focus, Operations Management, Business Process..., Team Management, Integration, Competitive Analysis, Process Development, Team Building, Customer Relations, Change Management, Problem Solving, Customer Oriented, Management, Process Simulation, Project Management, Leadership, Business Development, Six Sigma, Vendor Management, Product Development, Enterprise Software, Outsourcing, Customer Service, Strategy, Wireless, Call Centers, CRM, Contract Negotiation, VoIP, Project Portfolio..., Managed Services, Unified Communications, Project Planning, Supply Chain Management, Business Process, Business Analysis, IP, Pre-sales, Professional Services
Education
Florida Atlantic University 1999 — 1999
Certificate, Strategic Leadership
Nova Southeastern University 1995 — 1998
MIBA, Masters, International Business Administration
Universidad de las Américas, A.C. 1984 — 1988
BA, International Business & Economics
American School
Housner Communications January 2007 - Present
Applora January 2004 - December 2006
Avaya 2001 - 2004
Expanets July 2000 - December 2003
Lucent Technologies July 1997 - July 2000
Lucent Technologies and Related Companies 1996 - 2000
ATT/Lucent Technologies 1990 - 2000
AT&T July 1990 - July 1997
Lanier Worldwide 1984 - 1990
Skills
Avaya, Cisco, Call Center, Wireless, IVR, Customer Satisfaction, Sales Management, Direct Sales, Account Management, New Business Development, Customer Relations, Consultative Selling, Solution Selling, Forecasting, Channel, Customer Service, Contract Negotiation, Negotiation, Unified Communications, Contract Negotiations, Competitive Analysis, Strategic Planning, VoIP, Cisco Technologies, Call Centers, Marketing, Selling
Education
Ferris State University 1976 — 1980
Bachelors, Business Administration & Management
Hewlett-Packard November 2010 - Present
TriNET Systems May 2008 - August 2010
Prime Communications Inc April 2008 - May 2009
Avaya July 2005 - January 2008
Hewlett Packard May 1980 - June 2005
Education
Fairleigh Dickinson University 1990 — 1992
Executive MBA, Management
West Chester University of Pennsylvania 1976 — 1980
Avaya Senior Manger in FinanceLucent Technologies1996 - 2000
AT&T 1988 - 1996
Skills
Hyperion Enterprise, Forecasting, Finance, Financial Analysis, Financial Reporting, Sarbanes-Oxley Act, SAP, Process Improvement, Telecommunications, Acquisition Integration, Essbase, Management, Business Analysis, Mergers & Acquisitions, Sarbanes-Oxley, Change Management, Financial Modeling, Program Management, Accounting, Budgets, Variance Analysis, Cross-functional Team..., Integration, Vendor Management, Business Process, Business Planning, Business Process..., Managerial Finance, Analysis, ERP, Internal Controls, Mergers, Strategic Financial..., Internal Audit
Education
Fairleigh Dickinson University 2006 — 2007
MBA
Washburn University 1983 — 1987
Presidio March 2015 - Present
Avaya April 2014 - March 2015
Baptist Health South Florida located in Miami, Florida July 2013 - April 2014
Cisco November 2011 - June 2013
Brocade/Foundry December 2008 - November 2011
Foundry Networks (acquired by Brocade) September 2006 - December 2008
The Presidio Corporation 1999 - 2006
Anixter 1995 - 1999
Skills
Network Design, Pre-sales, Networking, Channel, Project Management, Positioning, Cisco Technologies, Data Center, Routing, Network Architecture, Unified Communications, Virtualization, LAN-WAN, Network Security, Managed Services, Professional Services, Brocade, Sales Engineering, Ethernet, Switches, WAN, IP, Cloud Computing, OSPF, Routers, Cisco IOS, Wireless, Network Engineering, Routing Protocols, CCNP, CCNA, Load Balancing, Wireless Networking, Telecommunications, Cisco Nexus, LAN Switching, CCIE, Integration, QoS, TCP/IP, VoIP, Storage, Storage Area Networks, SAN, Telephony, System Deployment, Cisco Call Manager, BGP, MPLS, Security
Education
Florida International University 1988 — 1989
Master, Computer Information Systems/MBA
The University of Miami 1983 — 1987
BS, Computer Science
Avaya July 2013 - Present
VerizonBusiness January 2005 - August 2012
NextEra Energy Resources May 2002 - January 2005
ADC 2000 - 2001
ADC 2000 - 2001
Skills
VoIP, Vendor Management, Telephony, Requirements Analysis, Business Analysis, EPL, Sonet, Quality Management, Quality Assurance, Earned Value Management, Risk Assessment, Cross-functional Team..., SDH, Process Improvement, ITIL, SDLC, Professional Services, Ethernet, Program Management, Change Management, MPLS, Optical Fiber, Management, Data Center, WAN, Leadership, Wireless, Managed Services, PMO, IP, Project Management, Project Planning, Cloud Computing, Unified Communications, DWDM
Education
Florida International University 1995 — 1999
Sacre Coeur
CommScope January 2004 - September 2008
Avaya June 2001 - January 2004
Lucent 1995 - June 2001
AT&T Bell Laboratories 1986 - 1995
Skills
Wireless, Telecommunications, Fiber Optics, Product Management, VoIP, Product Lifecycle..., IP, Managed Services, Cross-functional Team..., Unified Communications, Program Management, Product Marketing, Vendor Management, Product Development, Channel, Engineering Management, Solution Selling, Process Improvement, Testing, Six Sigma, Lean Manufacturing, Design for Manufacturing, Manufacturing
Education
Fairleigh Dickinson University 1968 — 1971
BS, Engineering
East Rutherford HS
Avaya April 2013 - Present
Skills
CRM, Excel, Access, MS..., Business intelligence..., Agile, Waterfall..., Portfolio Management, PMBOK 4th edition, PMO, Business Acumen, Quality Assurance, SAP, ENOVIA(MATRIX), Web Development,JSP,ASP, B2B, PLM,PDM, Smalltalk, OOA,UML, Tomcat,Weblogic,CGI, SQL,PL/SQL, Java,JavaScript, Oracle,Sybase,MySql,SqlS..., CLEARCASE, PLS, ENVY,..., CRM:Clarify..., SSO, Business Objects, WEBLOGIC, People management, J2EE Web Services, EDI, Changepoint, Broker-Dealer, Divestitures, Bank Mergers, Consolidation, Ariba, Management
Education
Nova Southeastern University 2002 — 2003
MS, Computer Information Systems
Fayetteville State University 1991 — 1995
BS, Computer Science/Minor Mathematics
PMP Certification
Avaya May 2015 - Present
Community Coffee Company, LLC January 2013 - September 2014
Next Star Communications January 2011 - January 2013
Nex Generation Cellular 2000 - 2010
Nextel January 1997 - August 1999
Macy's 1987 - 1995
Skills
M2M, Account Management, Wireline, Wireless, Sales, Sales Management, Solution Selling, Marketing, Location Based Services, Enterprise Mobility, Strategic Partnerships, Voice & Data Convergence, Mobile Computing, Mobile Devices, Salesforce.com, B2B, Selling, Telecommunications, Sales Operations
Education
Florida State University 1978 — 1979
One year, Fashion Merchandising
Seminole Community College 1976 — 1978
Bachelor of Arts (B.A.), General Studies
Oviedo High School 1970 — 1976
High School Diploma
Willis July 2014 - Present
Willis December 2011 - November 2014
AIG 2011 - December 2011
AIG 2008 - 2010
AIG 2006 - 2008
Avaya May 2005 - August 2005
Ultra Sport October 1996 - June 2004
Education
New York University - Leonard N. Stern School of Business 2004 — 2006
MBA, Finance, Accounting
Florida Atlantic University 1990 — 1994
BS, Finance
AirTight Networks June 2013 - Present
Avaya October 2011 - Present
Juniper Networks 2010 - 2011
Sun Microsystems 2006 - 2008
Cisco Systems 1999 - 2004
SynOptics/Bay Networks (now Avaya) 1989 - 1996
Education
Florida State University - College of Business
Marketing Communications
SymQuest Group July 2013 - Present
New England Communications January 2004 - July 2013
Avaya 1991 - 2004
Avaya April 1988 - November 2003
Skills
WAN, Direct Sales, Solution Selling, Cisco Technologies, SIP, IP, Managed Services, Professional Services, Data Center, VDI, VPN, VMware, Virtualization, Disaster Recovery, SAN, Firewalls, Cloud Computing, NAS, Network Security, Network Design, Network Engineering, Storage, Security, Servers, DNS, Internet Security, Switches, TCP/IP, Sales Engineering, Video Conferencing, Ethernet, Unified Communications, Enterprise Software, MPLS
Education
Fitchburg State University 1978 — 1981
University of Southern NH
Assurant Solutions August 2013 - Present
Avaya June 2007 - July 2013
Avaya March 2004 - June 2007
Avaya February 2000 - March 2004
Avaya November 1998 - February 2000
Lucent Technology 1998 - 2000
META, Inc. August 1991 - November 1998
American Express April 1982 - July 1991
American Express 1982 - 1991
American Express 1982 - 1991
Skills
Unified Communications, Telecommunications, Process Improvement, VoIP, Sales Operations, Business Process, Management, Avaya, Event Management, Operations Management, Telephony, Managed Services, Sales, Project Management, Financial Analysis, Analysis, Channel, Contact Centers, Training, Budgets, SIP, Solution Selling, Project Planning, Pre-sales, Team Leadership, IP, Call Center, Finance, Networking, Pricing, Negotiation, Corporate Events, Cross-functional Team..., Team Building, Project Portfolio..., Call Centers, Sales Compensation, Wireless, Professional Services
Education
Nova Southeastern University
Masters in International Business Administration
Florida International University
Certificate, Human Resources Management and Services
Lucent Technologies
Certificate, Financial Contracting
Strategic Products and Services (SPS) February 2013 - Present
Strategic Products and Services (SPS) 2010 - 2011
Strategic Products and Services (SPS) 2010 - 2011
Avaya 2007 - August 2010
Consultedge February 2007 - May 2009
Expanets 1999 - 2004
Bell Labs Lucent Technologies 1996 - 2000
Nicom Technologies, Inc. 1994 - 1997
Education
Fashion Institute of Technology 1990 — 1994
TELUS Health Solutions November 2009 - Present
Avaya February 2007 - June 2009
Ubiquity Software October 2005 - February 2007
Bridgewater Systems September 2004 - June 2005
Siemens Technology Innovation Centre May 2001 - August 2004
Nokia December 1999 - April 2001
Vienna Systems December 1998 - December 1999
Pronexus September 1994 - December 1998
Education
Fleming College 1993 — 1994
Business Admin, Information Systems
Lakehead University 1990 — 1991
Business Admin, Accounting
Fleming College 1987 — 1990
Business Admin, Accounting
Avaya February 2011 - Present
ADTRAN 1997 - 2000
AT&T Paradyne 1982 - 1997
Paradyne 1982 - 1997
Education
University of Miami 1993 — 2004
MS, MS - MOT
Florida Institute of Technology 1977 — 1982
BSEE, Electrical Engineer
Notre Dame Catholic High School 1973 — 1977
Aruba Networks, an HP company August 2015 - Present
Avaya August 2014 - July 2015
Brocade August 2012 - April 2014
Hewlett-Packard February 2010 - June 2012
Nortel Networks February 2000 - January 2010
Skills
Managed Services, Channel, IP, Go-to-market Strategy, Unified Communications, Account Management, Cloud Computing, Channel Partners, Solution Selling, Enterprise Storage, Enterprise Software, Product Marketing, New Business Development, Data Center, Direct Sales, SaaS, CRM
Education
Florida State University - College of Business
Bachelor of Science, Marketing
Cable & Wireless Communications June 2015 - Present
Cable and Wireless Communications June 2014 - Present
Ericsson January 2011 - June 2014
Avaya December 2009 - February 2011
Nortel June 2008 - December 2009
Nortel October 2007 - June 2008
Nortel April 2007 - June 2008
Nortel October 2005 - April 2007
Nortel May 2003 - October 2005
Nortel January 2001 - May 2003
Education
Florida International University 1992 — 1997
Bachelors of Science, Electrical Engineering
New Horizons Computer Learning Centers June 2015 - Present
IPFone July 2013 - July 2015
Avaya November 2010 - July 2013
Avaya October 2010 - July 2013
Liberty Mutual Insurance October 2008 - October 2010
Liberty Mutual Insurance October 2008 - October 2010
T-Mobile November 2003 - October 2008
T- Mobile November 2003 - October 2008
Skills
Sales Operations, Sales, New Business Development, Training, Customer Service, Channel, Direct Sales, Salesforce.com, Sales Management, Recruiting, Call Center, Avaya, Account Management, Solution Selling, Talent Acquisition, Call Centers, Business Development, Channel Partners, Unified Communications, Cloud Computing, Networking, Enterprise Software, IP, Telephony, Telecommunications, Cisco Technologies
Education
Florida International University 2000 — 2003
Bachelor, Psychology & Business
Florida International University 2000 — 2003
Bachelor of Arts; consisting, Psychology; Industrial; Organizational Psychology, Marketing, and Business Administration
Miami Dade College 1999 — 2000
Associate of Arts (A.A.), Psychology
ARDEC January 2010 - Present
BAE Systems 2003 - September 2009
Avaya 2001 - 2003
Integrated Network Corp (INC) 1996 - 2001
Skills
Wireless, Systems Engineering, Project Management, Networking, Engineering, Engineering Management, Leadership, Business Development, Training, System Design, Proposal Writing, Team Building, Technical Support, Architectures, Entrepreneurship
Education
Fairleigh Dickinson University 1982 — 1984
M.S., Elec. Engrg
New York University - Polytechnic School of Engineering 1976 — 1979
B.Sci, Elec. Engrg
Avaya September 1992 - Present
Avaya September 1992 - Present
Avaya Inc 1992 - Present
Education
Florida State College at Jacksonville
AA, Liberal Arts
Avaya August 2010 - Present
The Palace Renaissance & Royale June 2005 - February 2007
Representative Ray Gonzalez Election Committee June 2004 - August 2004
Butler Basketball School May 2003 - August 2003
Skills
Unified Communications, Enterprise Software, Avaya, Leadership, Sales Operations, Contact Centers, Networking, Solution Selling, VoIP, Managed Services, Telecommunications, Telephony, Channel Partners, Customer Satisfaction, Salesforce.com, Channel, Wireless, SIP, Avaya Technologies, Prospecting Skills
Education
Florida International University - College of Business Administration 2005 — 2009
Bachelor, Business Management
Smartcell / Metro PCS May 2014 - September 2014
Sumaria Networks, LLC March 2007 - December 2011
Avaya January 2003 - October 2006
Accenture October 1997 - September 2002
Skills
Leadership, Negotiation, Problem Solving, Strategic Planning, Customer Service, Goal Oriented, Training Delivery, Hands-on Training, Software Implementation, Call Center..., VoIP, Active Directory, Project Coordination, MS Project, Avaya, Telecommunications, Training, Management, Troubleshooting, Program Management, Technical Training, Instructional Design, Unified Communications, System Administration, Instructor-led Training, Telephony, Contact Centers, Call Centers, Networking, Routing, IP, Avaya Technologies
Education
Florida Technical College 2011 — 2012
Associate's Degree, Network Administration Hardware/ Wireless Technology, 3.7
Avaya 2005 - 2007
Education
Florida State University
BS, Political Science, Middle Eastern Politics, Business, English
Zebra Technologies May 2012 - January 2014
Avaya Inc. February 2008 - April 2011
Avaya 2000 - 2008
AT&T - Lucent 1996 - 2000
Skills
Avaya, Telecommunications, Unified Communications, Call Center, VoIP, Channel, Pre-sales, Strategic Partnerships, Strategy, Business Development, CRM, Management, Telephony, Wireless, Sales Operations, Call Centers, Managed Services, Salesforce.com, Business Process, Project Management, Training, Business Alliances, Customer Satisfaction, Operations Management, Program Management, Solution Selling, Channel Partners, Process Improvement, Vendor Management, Account Management, Cross-functional Team..., Data Center, Go-to-market Strategy, Marketing, Outsourcing, Sales Process, Avaya Technologies
Education
Nova Southeastern University
Business Process Management (BPM), Business Administration
Florida International University - College of Business
Yahoo Mail August 2014 - Present
Yahoo Finance June 2013 - August 2014
Cisco Systems May 2012 - August 2012
Avaya June 2009 - July 2011
Skills
C++, Java, Linux, C, Software Design, Socket Programming, Eclipse, Algorithm Analysis, Hibernate, JUnit, Core Java, Spring, XML, Tomcat, Tcpdump, Algorithms, Wireshark, JPA, POSIX, HTML, GWT, Maven, Apache Derby, MySQL, Oracle SQL Developer, PostgreSQL, JavaScript, Redis, ActiveMQ, Protocol Buffers
Education
University of Southern California 2011 — 2013
Master of Science (MS), Computer Science
Vishwakarma Institute Of Technology,Pune-37 2005 — 2009
Bachelor of Engineering, Computer
Fergusson College 2003 — 2005
HSC, Science
Panditrao Agashe School,Pune 1991 — 2003
SSC
Retired Soon June 2015 - Present
AT&T 1984 - Present
Avaya 1999 - 2001
AT&T July 1994 - July 1998
AT&T 1988 - 1991
Skills
Telecommunications, Unified Communications, Avaya, IP, VoIP, Solution Selling, MPLS, Managed Services, Wireless, Sales, Call Centers, Telephony, WAN, Ethernet, Professional Services, Vendor Management
Education
Florida State University
Master of Business Administration (MBA)
Iowa State University
Bachelor of Science (BS)
Avaya December 2014 - Present
CTG Converged Technology Group 2012 - 2014
CDW 2009 - 2012
Primerica Financial Services 2007 - 2009
Skills
Solution Selling, Account Management, Management, Direct Sales, Sales Process, Cloud Computing, Managed Services, Storage, Strategic Partnerships, Unified Communications, Channel Partners, Cisco Technologies, Wireless, VoIP, Channel Sales, Enterprise Software, Virtualization, Data Center, SaaS, Salesforce.com, Professional Services, Go-to-market Strategy, HP, Partner Management, Storage Area Networks, Software Industry, Pre-sales, SAN
Education
Fashion Institute of Technology 2005 — 2009
Bachelor of Science (BS), International Trade and Marketing
Colts Neck High School
Strategic Products and Services (SPS) October 2014 - Present
Avaya February 2011 - October 2014
Citytwist 2010 - 2010
NuVox 2007 - 2008
Skills
Call Center, Telecommunications, Unified Communications, Avaya, Account Management, VoIP, SIP, Channel, Customer Relations, Solution Selling, Sales Management, Consultative Selling, PBX, Telephony, IP, Managed Services, Hosted Services, LAN/WAN, Cloud Computing, Selling, Contract Negotiation, SIP Trunking, Co-location, Networking, Contact Centers, Video Conferencing, MPLS, Professional Services, Lead Generation, New Business Development, Call Centers, Wireless, Sales Operations, Sales, Customer Service, Avaya IP Telephony, Ethernet, Data Center, Customer Retention, Customer Satisfaction, PRI, LAN-WAN, Direct Sales, IVR, H.323, Network Design, T1, Unified Messaging
Education
Florida Atlantic University
Toys R Us September 2006 - Present
Rockwood Specialties 2006 - 2006
Avaya October 2000 - 2006
Alcatel-Lucent 1996 - 2000
AT&T 1984 - 1996
Education
Fairleigh Dickinson University
Bachelor of Science (B.S.), Accounting
Seton Hall University
Masters, Taxation
Business Solutions Consulting & Partner Alliances March 2015 - Present
SmartCore March 2015 - July 2015
Johnson Controls October 2008 - February 2015
Avaya 2007 - 2008
NuVox 1999 - 2007
Covad Communications 1998 - 1999
WorldCom 1997 - 1998
Nortel Networks 1995 - 1997
US Army 1987 - 1992
Skills
Energy Management, Negotiation, Building Automation, Energy Efficiency, Energy Conservation, Project Management, Engineering, Energy, Construction, Smart Grid, LEED, Facilities Management, Low Voltage, Contract Management, Energy Audits, Building Management..., HVAC Controls, HVAC, Green Building, Renewable Energy, Green Technology, Fire Alarm, Certified Information..., Video over IP, VoIP, Wireless Mesh, Wireless Mobility, RTLS, RFID+, Sports & Entertainment, Solutions Consulting, Solutions Selling, Alarm Systems, Automation, Electricians, IP Cameras, Solution Selling, Wireless Networking, Real-Time Bidding, Project Planning, Solution Architecture, Bidding Process, Sales Management, Entrepreneurship, Leadership, Management, Access Control, CCTV, Intrusion Detection, Biometrics
Education
Fayetteville Technical Community College 1992 — 1995
Associate of Applied Sciences Electronics Engineering Technologies, Electronics and Electronics Engineering & Math
United States Army Signal School 1987 — 1988
Diploma Program US ARMY, Wireless Communications Systems - Multi Channel Comm Systems
Monster August 2011 - Present
KBW Financial Staffing & Recruiting December 2010 - June 2011
Avaya, Inc January 2003 - March 2010
Accountemps 2010 - 2010
Avaya 1994 - 2010
Avaya January 1997 - January 2000
Agile/ Lucent January 1994 - January 1997
Agile January 1993 - January 1994
BICC Communication January 1991 - January 1992
BICC Communication January 1989 - January 1991
Skills
Financial Reporting, SAP, Accounting, Analysis, Leadership, Finance, Management, Budgets, Accounts Payable, Payroll, Accounts Receivable, Sales Operations, Start-ups, Account Reconciliation, Business Development, Process Improvement, Salesforce.com, Strategy, Business Planning, Business Analysis, Cross-functional Team..., Forecasting, Financial Analysis, Invoicing, CRM, Marketing, Microsoft Office, Networking, Sales, Outlook, Managerial Finance, Team Leadership, Account Management, General Ledger
Education
Fisher College 1980 — 1983
A.S, Business Administration
Avaya April 2014 - Present
Direct Energy December 2011 - March 2014
International Avaya Users Group (IAUG) December 2012 - June 2013
Direct Energy September 2007 - December 2011
Lexsys Networks/ Smart IP April 2003 - September 2007
Nelson Education 1999 - 2003
Skills
Avaya, Telecommunications, Voice Mail, Call Center, IP PBX, Voice Networks, Nortel, Avaya Aura, Contact Centers, Avaya Aura Contact..., SIP, H.323, Avaya CS1000E, IVR, Project Management, Vendor Management, Call Centers, ACD, Integration, System Deployment, Solution Selling, VoIP, Telephony, Cross-functional Team..., Cellular Communications, Troubleshooting, Networking, Technical Support, IT Strategy
Education
Fleming College 1998 — 2001
Electronics Technician, Telecommunications
Archbishop Denis O'Connor High School
L-3 Communications Senior Manager of FinanceAvaya2004 - 2005
Avaya 2004 - 2005
Telcordia Technologies 1999 - 2003
Price Waterhouse Coopers 1981 - 1984
Skills
Program Management, Risk Management, Process Improvement, Financial Analysis, Leadership, Finance, PowerPoint, Management, Microsoft Word, Internal Controls, Requirements Analysis, Financial Reporting, Risk Assessment, Auditing, Project Management, Sarbanes-Oxley Act, Security Clearance, FCPA, Procurement, Government Procurement, DCAA, International Licensing
Education
Fairleigh Dickinson University 1985 — 1989
Master of Business Administration (MBA), Business Administration and Management, General
Saint Peters University 1977 — 1981
Bachelor of Science (BS), Accounting
Avaya August 1998 - Present
Education
Fairleigh Dickinson University 1981 — 1982
Master of Arts, International Studies
University of Alabama at Birmingham 1977 — 1978
MBA, Finance
Louisiana Tech University
BS, Electrical Engineering
Scientific Research Corporation May 2009 - Present
Telcordia Technologies September 2007 - May 2009
Avaya March 2005 - September 2007
Penn State University January 2004 - February 2005
American Express July 2002 - November 2003
Stevens Institute of Technology August 2001 - December 2001
AT&T Bell Labs/AT&T/Lucent Technologies (Alcatel-Lucent) December 1995 - December 2001
IBM March 1992 - August 1994
Skills
Java, Windows, C++, Perl, Unix, C, LISP, Prolog, ADA, VBA, HTML, FORTRAN, PASCAL, ASSEMBLY, SAS, R, SHELL Scripting (AWK,..., MySQL, Microsoft SQL Server, SQLite, Sybase, Informix, Oracle, MS-DOS, OS2, NOS, IBM AIX, Linux, CentOS, NetBSD, HP-UX/SOLARIS, VMS, QualNet, OPNET, Expert Systems, Regression, Variable Selection..., Classification, Clustering, Sampling & Resampling..., Association Analysis..., Heuristic Optimization, Project Management, Integration
Education
Florida State University 1988 — 1991
Doctor of Philosophy (Ph.D.), Computer Science
Florida State University 1986 — 1988
Master's Degree, Computer Science
Avaya December 2010 - Present
Skills
Wireless, VoIP, Unified Communications, Telecommunications, Strategy, Avaya, Avaya Technologies, Business Development, Channel Partners, Cloud Computing, IP, ITIL, Managed Services, Professional Services, SaaS, Sales Process, Security, Selling, Solution Selling, Strategic Partnerships, Management
Education
Florida State University 1984 — 1988
Bachelor of Science (BS), Economics
Avaya December 2012 - Present
ConvaTec August 2008 - August 2012
ConvaTec 2008 - 2012
National Starch Food Innovation August 1998 - August 2008
Skills
Manage a full service..., Interact with All..., Tax, Auditing, Due Diligence, Mergers, Transfer Pricing, Acquisition Integration, Cross-functional Team..., Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Forecasting, Strategic Planning, Divestitures
Education
Fairleigh Dickinson University 1995 — 1997
Master's degree, Taxation
Kean University 1980 — 1984
Bachelor of Science (BS), Accounting
Offsite Technology Solutions January 2014 - Present
A-Tech Consulting, Inc December 2010 - September 2013
Avaya April 1997 - February 2008
Skills
Solution Selling, Managed Services, Cloud Computing, Account Management, Professional Services, Direct Sales, Selling, Lead Generation, Data Center, Virtualization, New Business Development, Networking
Education
Florida Metropolitan University 2000 — 2004
Business Administration