Ricoh Americas Corporation
Industry: Company
DescriptionHeadquarters: Malvern, Pennsylvania, United States Founded: 1987 Subsidiaries: Ricoh Canada, Mindshift Technologies, Inc., Parent organization: Ricoh
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Ricoh Americas Corporation Employees
Paychex January 2014 - Present
IKON Office Solutions, A RICOH Company April 2008 - December 2012
Ricoh Americas Corporation April 2009 - July 2011
ADT/ TYCO Fire and Security November 2003 - April 2008
Circuit City March 1998 - February 2003
Skills
English, Multilingual, Hindi, Punjabi, New Business Development, Cross-functional Team..., Proposal Writing, Business, Salesforce.com, Account Management, Direct Sales, SaaS, B2B, Sales Operations, Budgets, Business Development, Sales Process, •Fluent in English,..., Sales, Competitive Analysis, Marketing, Customer Service, Product Marketing, CRM, Managed Print Services, Management, Solution Selling, Customer Satisfaction, Contract Negotiation, Networking, Training
Education
City University of New York-College of Staten Island 2002 — 2003
Master of Science (M.S.), Computer Science GPA: 3.58 / 4.0
City University of New York-College of Staten Island 1999 — 2002
Bachelor of Science (B.S.), Computer Science, 3.0
Govt. Model Senior Secondary School 1991 — 1997
High School, Ecomonics and Political Science
ST. Anne's Convent 1982 — 1990
CenturyLink Business for Enterprise April 2015 - Present
Dell April 2014 - April 2015
CenturyLink 2015 - 2015
CenturyLink 2015 - 2015
Ricoh Americas Corporation February 2013 - April 2014
Jimmy John's January 2009 - February 2013
Quest Software May 2007 - January 2009
FedEx Services December 2003 - May 2007
AT&T May 1998 - November 2003
Skills
Hospitality Management,..., Strategy, Sales Operations, Leadership, New Business Development, Training, Supply Chain, Wireless, Purchasing, Solution Selling, Contract Negotiation, Team Leadership, CRM, Operations Management, Professional Services, Coaching, Team Building, Sales Management, Integration, Management, Sales, Direct Sales, Cold Calling, Selling, Human Resources, Account Management, B2B, Advertising, Recruiting, Business Development, Project Management, Negotiation, Sales Process, Salesforce.com, Enterprise Software, Marketing, SaaS, Lead Generation, Strategic Planning, Strategic Partnerships, Channel Partners, Sales Presentations, Cloud Computing, Marketing Strategy, Customer Service, Managed Services, Product Management, Cross-functional Team..., Product Marketing, Customer Satisfaction
Education
Cleary University 1990 — 2014
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Western Michigan University 1984 — 1986
BHS
BHS
TLC Office Systems June 2014 - Present
Ricoh Americas Corporation October 1985 - October 2012
Skills
Direct Sales, Managed Print Services, Software Industry, Major Accounts, Solution Selling, Photocopier, Professional Services, Salesforce.com, B2B, Account Management, Customer Retention, Selling, SaaS, Sales Process, Sales Operations, Sales Presentations, Enterprise Software, Cold Calling, Sales, Contract Negotiation, Managed Services, Document Imaging, New Business Development, Ricoh, Lead Generation, Team Building, Sales Management, Document Management, Management, CRM, Cloud Computing, Business Development, Cross-functional Team..., Strategic Partnerships, Key Account Management
Education
Chicago State University
Language Arts
Ricoh Americas Corporation July 2015 - Present
HighPoint Solutions August 2014 - May 2015
Comcast Business November 2013 - August 2014
Bank of America June 2012 - December 2012
Convergys September 2011 - March 2012
Start Corporation May 2010 - April 2011
Sprint January 2008 - December 2010
Dell April 2005 - January 2008
West Corporation November 2004 - April 2005
US Navy September 2000 - September 2004
Skills
Call Center, Computer Proficiency, Typing, Help Desk Support, Warehousing, Collections, Sales, Windows, Computer Hardware, Technical Support, Networking, Troubleshooting, Customer Support, Windows 7, Customer Experience, Information Systems, Leadership, Software Installation, Telecommunications, Avaya, System Deployment, Computer Network..., LAN-WAN, Routers, Wireless Networking, Windows XP, Switches, VPN, System Administration, Lotus Notes, Software Documentation, WAN, Process Improvement, Data Entry, Call Centers, Access, Business Services, Invoicing, Customer Satisfaction, Customer Service
Education
Centura College-Virginia Beach 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Tidewater Tech-Trades 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Martin Luther King High School 1996 — 2000
high school diploma, Business Administration and Management, General
Centura College-Virginia Beach
Associate's degree, Computer/Information Technology Administration and Management
Ricoh Americas Corporation March 2006 - Present
Ricoh Americas Corporation 1983 - 2015
Ricoh Americas Corporation March 2002 - March 2006
Acme Business Products May 1995 - March 2002
Baker Business Systems February 1983 - May 1995
Skills
Managed Print Services, Document Imaging, Solution Selling, Major Accounts, Sales Process, Document Management, Cold Calling, Salesforce.com, Direct Sales, Selling, Managed Services, Sales Presentations, Professional Services, Sales Operations, B2B, Sales
Education
Chattanooga State Community College 1982 — 1983
Central High School 1978 — 1981
Razorfish March 2015 - Present
City of Redmond August 2014 - January 2015
Ricoh Americas Corporation December 2011 - August 2014
IKON Office Solutions - A RICOH Company October 2008 - December 2011
IKON Office Solutions - A RICOH Company January 2005 - October 2008
IKON Office Solutions - A RICOH Company January 2004 - January 2005
Skills
Excel, Microsoft Word, Profit & Loss Analysis, Invoicing, Contract Writing, Trend Analysis, Pricing Strategy, Pricing Analysis, Account Management, Customer Satisfaction, Sales, Microsoft Excel, Income Statement, CRM, Operations Management, Analysis, Vendor Management, Leadership, Salesforce.com, Management, Sales Process
Education
Central Washington University 1997 — 2001
Bachelor of Science, Social Work - Analytics, 3.9
Central Washington University 1997 — 2001
Bachelor of Arts (B.A.), Sociology, 3.9
Elexio August 2015 - Present
Ricoh Americas Corporation July 2014 - Present
The Davidson Center January 2012 - Present
River Church Charlotte September 2013 - July 2014
Journey Church May 2000 - September 2013
Skills
Discipleship, Biblical Studies, Preaching, Pastoral Care, Church Growth, Public Speaking, Theology, Leadership Development, Missions, Teaching, Nonprofits, Community Outreach, Volunteer Management, Youth Ministry, Evangelism, Ministry Development, Fundraising, Church Events, Discipleship Training, Apologetics, Coaching, Pastoring, Expository Preaching, Pastoral Counseling, Microsoft Office, Gospel, Religion, Pastoral, Church Consulting, Writing, PowerPoint, Worship Music, Spiritual Direction, Religious Studies, Non-profits, Mentoring, Salesforce.com, Sales, Life Insurance, Securities
Education
Cincinnati Christian University 2015 — 2019
Practical Ministry
Ozark Christian College 1980 — 1984
Bachelor of Biblical Literature, Ministry Leadership
University of Colorado Boulder 1979 — 1980
Chemical Engineering
Lincoln Christian University
Homiletics
Citi May 2014 - Present
Freelance Illustrator - Digital Artist March 2011 - Present
Ricoh Americas Corporation June 2008 - October 2013
Xerox 2005 - 2006
GameLink.com 2000 - 2005
Skills
Photoshop, Illustrator, Sculpture, Digital Printing, Digital Video, Print Management, Printers, Image Manipulation, Desktop Publishing
Education
City College of San Francisco 2005 — 2006
Certificate of Completion in Digital Printing and Publishing, Prepress/Desktop Publishing and Digital Imaging Design, 4.0
Computer Arts Institute, San Francisco 1993 — 1994
Digital Illustration, Desktop Publishing, 4.0
King City High School 1969 — 1972
High School, Art/Art Studies, General, 4.0
United States Marine Corps September 2013 - Present
Ricoh Americas Corporation February 2013 - September 2013
Duval Acura April 2012 - January 2013
Veteran Lawn Care March 2011 - December 2011
Kraft Foods Group May 2010 - January 2011
Skills
Internet, Microsoft Excel, PowerPoint, Microsoft Word, Landscaping, Landscape Design, Sales Process, Sales Presentations, Social Networking, Networking, Vinsolutions, Dealertrack, Dealer Management, Cold Calling, Product Marketing, Problem Solving, Automotive, Automotive Sales..., Sales Leadership..., Sales Rep Training
Education
University of North Florida 2011 — 2012
Communication and Media Studies, Senior
Henderson State University 2010 — 2011
Charleston Southern University 2008 — 2010
Ricoh Americas Corporation April 2015 - Present
Ricoh Americas Corporation June 2013 - April 2015
ScienceVision LLC April 2013 - June 2013
Pitney Bowes March 2007 - December 2012
Pharmedica Communications September 2000 - October 2002
PITNEY BOWES 1995 - 2000
Eastman Kodak February 1992 - January 1996
Skills
Product Marketing, Product Management, Product Launch, Product Development, Sales Operations, Project Management, Building Relationships, Marketing Strategy, Strategy, Business Development, Start-ups, CRM, Direct Marketing, Marketing Communications, E-commerce, Strategic Planning, Marketing, Management, Integrated Marketing, Team Building, Team Leadership, Program Management, Leadership, Market Research, Business Intelligence, Sales, Selling, B2B, Strategic Partnerships, Social Media Marketing, Account Management
Education
Clarion University of Pennsylvania
BS, Business Administration & Marketing
The Bradford School
Certification, Retail Management
Blavity June 2014 - May 2015
Ricoh Americas Corporation June 2013 - June 2014
Goodman & Dominguez Inc. June 2011 - June 2014
Lady Foot Locker September 2006 - December 2009
Skills
Marketing, Web Analytics, SEO, Social Media Marketing, Email Marketing, MailChimp, Google Adwords, Google Analytics, SEM, Strategic Planning, Keyword Research, Keynote, Microsoft Excel, HTML, CSS, Video Editing, Management, Blogging
Education
Full Sail University 2014 — 2015
Internet Marketing Graduate Certificate, Marketing
Clark Atlanta University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
Ricoh Americas Corporation March 2015 - Present
Robert Half Legal June 2014 - July 2015
Macy's October 2013 - January 2014
Macy's November 2012 - January 2013
Macquarie AirFinance September 2009 - August 2011
Gap Inc. November 2007 - January 2008
Skills
Customer Service, Teamwork, Customer Satisfaction, Data Entry, PowerPoint, Microsoft Word, Telephone Skills, Organization, Facilities Operations, Social Media, Social Networking, Microsoft Office, Database Management, Google Apps, Accurate Record Keeping, Document Imaging, Windows, Time Management, Mac OS, Hospitality, Android
Education
San Francisco State University 2012 — 2015
Bachelor of Arts (B.A.), Political Science and Government
City College of San Francisco 2007 — 2012
General Education, General Education
Archbishop Riordan High School 2003 — 2007
High School Diploma, General Studies
Copytronix, A Xerox Company November 2013 - Present
Ricoh Americas Corporation September 1995 - July 2013
Xerox May 1983 - June 1995
Skills
PowerPoint, Research, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Teamwork, Time Management, Data Entry, Lotus Notes, Windows 7, Facebook, Access, Outlook, Windows, Account Management, Customer Satisfaction, Sales, Salesforce.com
Education
Clackamas Community College
GED
Ricoh Americas Corporation March 2013 - Present
J.Christopher's June 2010 - Present
Skills
Investments, Microsoft Word, Waiter, Microsoft Office, Research, Microsoft Excel, PowerPoint, Finance, Economics, International Marketing, International Studies, Politics, Comparative Politics, Negotiation
Education
Centre College 2012 — 2016
BS in FInancial Economics, FInancial Economics
Dunwoody High School 2008 — 2012
High School Degree
Elder Geeks on Wheels, LLC February 2009 - Present
Ricoh Americas Corporation October 2000 - October 2008
Intel Corporation November 1998 - June 2000
MicroAge June 1994 - November 1998
Skills
Small Business, Computer Security, Business Strategy, Networking, Enterprise Software, IT Management, Integration, IT Strategy, Consulting, Network Security, Quality Assurance, Direct Sales, Sales Process
Education
Clark College 1988 — 1992
Bachelor of Science (BS), Information Technology
Muscular Dystrophy Association September 2013 - Present
Ricoh Americas Corporation June 2013 - October 2013
Wustefeld Candy Company May 2010 - May 2013
Skills
Solution Selling, Customer Service
Education
University of Phoenix 2011 — 2013
Bachelor's degree, Information Technology
Champlain College 2000 — 2003
Associate's degree, Business
Ricoh Americas Corporation May 2012 - Present
Family Heritage February 2011 - May 2012
BIOLOGICAL LABORATORIES August 2007 - December 2010
THE SOUTHWESTERN COMPANY May 2008 - August 2009
PUTNAM PROPERTIES May 2006 - May 2008
Landscaper May 2004 - April 2008
Education
Clemson University 2007 — 2010
BS, Biology
Clemson University 2006 — 2010
Bachelor of Science, Biological Sciences; Biological Sciences
Ricoh Americas Corporation October 2012 - Present
Ricoh Americas Corporation 1999 - October 2012
Acme Business Products 1988 - 1999
US Army 1984 - 1991
Boy Scouts of America 1986 - 1988
Skills
Technical Support, Printers, Leadership, Managed Services, Help Desk Support, Solution Selling, Ricoh, Professional Services, Document Imaging, Document Management, Team Leadership, Hardware, Enterprise Software, Team Management, ITIL, ITIL Certified, Management, Account Management, Sales Process, Salesforce.com, SaaS, Cloud Computing, Direct Sales
Education
Clemson University 1980 — 1985
BS, Botany
Oracle July 2014 - Present
Systemware, Inc. June 2012 - July 2014
Ricoh Americas Corporation August 2007 - July 2012
First Franklin December 2006 - November 2007
Ownit Mortgage Solutions 2003 - 2006
IKON Office Solutions January 2001 - October 2003
Skills
Consultative Selling, Selling, New Business Development, Document Management, Imaging, Solution Selling, Cold Calling, B2B, Sales Process, Salesforce.com, Account Management, Direct Sales, Cloud Computing, SaaS, Customer Relations, Contract Negotiation, Mentoring, Competitive Analysis, Contract Negotiations, Business Management, Negotiation, Process Improvement, Enterprise Content..., Strategic Planning, Enterprise Software, Compliance, Customer Service, Managed Services, Professional Services, Software Sales, Key Account Management, Forecasting, Problem Solving, Coaching, Customer Satisfaction, Sales Presentations, Disaster Recovery, Sales, Document Imaging, Strategy, Major Accounts, Business Process..., Business Development, Complex Sales, Customer Retention, Software Solution Sales, Qualifying Prospects, Selling Skills, Business Planning, Management
Education
Central Washington University 1992 — 1995
Bachelor of Arts (B.A.), Political Science / Computer Science
Pierce College 1990 — 1992
AAS, Business
Prime Communications May 2015 - Present
Ricoh Americas Corporation June 2014 - May 2015
American Telecom Corporation of Pennsylvania January 1998 - June 2014
Howard Hanna Real Estate Services January 1991 - January 1998
PNC January 1984 - January 1989
Skills
New Business Development, VoIP, Unified Communications, Real Estate, Banking, Commercial Lending, Sales, Solution Selling, Software Sales, Microsoft Office, Strategic Planning, Leadership, Telecommunications, Management, Customer Service, Business Development, Marketing, Account Management, Marketing Strategy, Direct Sales, Sales Management, Start-ups, Cloud Computing, Networking
Education
The University of Pittsburgh (Main Campus) 1981 — 1984
Bachelor of Arts, Economics
Chatham College
Moscow Ballet August 2015 - Present
Sunrise Management & Consulting April 2014 - July 2015
Ricoh Americas Corporation 2010 - 2014
Lincare Holdings, Inc 2007 - 2010
Cooney Waters Group 2005 - 2006
Rowland 2000 - 2003
Skills
Corporate Communications, Public Relations, Strategic Public..., Marketing Communications, Media Relations, Marketing, Strategic Communications, Cold Calling, Sales Operations, Account Management, B2B, Solution Selling, Direct Sales, Strategy, Sales, New Business Development, Healthcare, Sales Presentations, Professional Writing, Technical Writing, Selling, Management, Social Media, Social Media Marketing, Social Networking, Press Releases, Crisis Communications, Blogging, Editing, Event Planning, Copywriting, Copy Editing, Advertising, Facebook, Marketing Strategy, Leadership, Event Management, Newsletters, Strategic Planning, Email Marketing, Integrated Marketing
Education
Southern New Hampshire University 2014 — 2016
Master's Degree, Marketing and Public Relations
City University of New York City College 2003 — 2005
na, Pre-Medicine/Pre-Medical Studies, 3.8
Ithaca College 1995 — 1999
Bachelor's degree, Communication and Media Studies, 3.5
Saratoga Springs High School 1991 — 1995
Regents Diploma
Clemson University- Office of Access and Equity September 2013 - August 2014
Creative Media Services for Clemson Athletics April 2013 - December 2013
Tigertown Graphics February 2013 - April 2013
Ricoh Americas Corporation June 2012 - December 2012
Tigertown Graphics January 2012 - May 2012
Clemson University - CBBS Computer Support August 2009 - December 2009
Skills
Adobe Creative Suite, Adobe Acrobat, Graphic Design, Mac, Dreamweaver, InDesign, Illustrator, Graphic Arts, Photoshop, Pre-press, Layout, Brochures, Banners, Web Design, Digital Photography, Website Development, Wide Format Printing, Color Management, Digital Printing, Variable Data Printing, eMedia, Posters, Direct Mail, Screen Printing, CSS, Packaging, Typography, Logo Design, HTML, Branding & Identity, Image Editing, Visual Communication, Photography, Multimedia, Marketing, Advertising, Email Marketing, Creative Problem Solving, Adobe Bridge, Information Graphics, Mac OS
Education
Clemson University 2009 — 2014
Bachelor's Degree, Graphic Communications
Ricoh Americas Corporation July 2000 - Present
Eastman Kodak October 1982 - March 1995
Skills
Solution Selling, Managed Print Services, Document Imaging, Direct Sales, Salesforce.com, Sales Management, Business Development, Contract Negotiation, Sales, New Business Development, Cross-functional Team..., Marketing, Outsourcing, Customer Retention, Sales Process, Management, Customer Satisfaction, B2B, Cold Calling, Sales Presentations, Sales Operations, Selling, Managed Services, Professional Services, Major Accounts, SaaS, Lead Generation, Account Management, Channel Partners, Enterprise Software, Key Account Management, CRM, Negotiation, Cloud Computing, Strategic Partnerships, Government Procurement, Federal Government, Government Contracting, Complex Sales, Forecasting, Document Management, Direct Marketing
Education
Villanova University 1974 — 1978
BS, Accounting and Business/Management
City University of New York-Herbert H. Lehman College 1981 — 1983
Industrial and Organizational Psychology
The New School 1998 — 2000
Criminal Justice/Safety Studies
Horizon Pharma plc September 2014 - Present
Horizon Pharma plc May 2013 - September 2014
Ricoh Americas Corporation January 2012 - May 2013
McLees Planning Group November 2009 - January 2012
John Hancock Financial Services November 2004 - November 2009
Skills
Salesforce.com, Sales Management, Sales, Cold Calling, Management, Strategic Financial..., Selling Skills, Strategy, B2B Marketing, Public Speaking, Investments, Wealth Management, Pharmaceutical Sales, B2B, Sandler, Strategic Planning, Building Clientele, Sales Operations, Strengthening Client..., Training, Technology Equipment..., Territory Sales, Financial Planning, Medical Sales, NSAIDs
Education
Clemson University - College of Business and Behavioral Science 1999 — 2004
Bachelor of Science, Business Management
University of Newcastle 2002 — 2002
Study Abroad - Business
Ricoh Americas Corporation August 2010 - Present
Pitney Bowes 1999 - 2003
Skills
Account Management, Solution Selling, Contract Negotiation, Direct Sales, Sales Process
Education
Chicago State University
Master of Science (MS), Education
Free Lance March 2004 - Present
Ricoh Americas Corporation December 2009 - March 2012
Ontario-Montclair School District February 2009 - December 2009
Skills
Drums, Latin Dance, dance, Basketball, Basketball Coaching, Soccer, Beat Making, Communication Skills, Bilingual Communications, Grace Under Pressure, Highly Dedicated, iMovie, Film Scoring, Garageband, Marching, Songwriting, Song Production, Football, Baseball, Logic Pro, Pro Tools, Acting, Entertainment
Education
The Los Angeles Recording School 2012 — 2013
Chaffey College 2008 — 2011
Global Employment Solutions July 2015 - Present
Ricoh Americas Corporation September 2013 - June 2015
PharmContrax August 2009 - August 2013
Delaware Investments July 2005 - May 2009
Skills
Product Marketing, Marketing Strategy, Competitive Analysis, Sales, Strategy, Project Management, Investments, Leadership, Negotiation, Marketing, Business Development, Project Planning, Fundraising
Education
Clark Atlanta University 2003 — 2005
MBA, Marketing
Clark Atlanta University 1997 — 2001
B.A., Public Relations/Marketing
Ricoh Americas Corporation November 2014 - Present
FunkStarters, Inc. May 2006 - Present
Eckert Seamans, LLP Wilmington, DE/Ricoh February 2013 - November 2014
Ricoh/St. Joseph's University March 2008 - January 2013
Ricoh/Upper Moreland School District July 2007 - March 2008
IKON/ Bryn Mawr Rehabilitation Hospital August 2005 - January 2007
Skills
Excel, Microsoft Office, Public Speaking, Word, Editing, Writing, Outlook, Windows, Entertainment, Music, PowerPoint, Management, Team Leadership, Listener, Motivated self-starter, Learning Quickly, Microsoft Excel, Microsoft Word, Team Building, Research, Marketing, Event Planning, Account Management, Coaching, Strategic Planning, Customer Service, Event Management, Public Relations, Fundraising, Marketing Communications, Office Management, Employee Relations, Nonprofits, Social Media, Leadership, Social Networking, Time Management, Training, Human Resources, Sales, Blogging, Social Media Marketing, Contract Negotiation, Community Outreach, Budgets, Analysis, Teamwork, Access, Project Management, Negotiation
Education
Strayer University 2014 — 2017
Master's Degree, Management Information Systems, General, Maintaining a 4.0
Chestnut Hill College 2011 — 2012
B.S. Degree, Business Communication, 3.6 GPA
Community College of Philadelphia 2005 — 2010
A.A. degree; AA degree, Liberal Arts; Liberal Arts; Business Law and Computer Information Systems
Ricoh Americas Corporation May 2008 - Present
US Navy June 2002 - January 2008
Original Perry's March 2000 - July 2002
Skills
Computer Repair, Home Networking, Business Process, Printer Fleet Management, Computer Maintenance, CompTIA A+ Certification, Security Clearance, Computer Hardware, Strategy, XP, Windows Vista, Electronics, Databases, Networking, Remote Desktop, Help Desk Support, Hardware, Troubleshooting, Printers, Laptops, Technical Support, Software Installation, Wireless Networking, Windows 7, Windows XP Pro
Education
Centura College-Virginia Beach 2009 — 2011
Bachelor of Science (B.S.), Business Management, GPA 3.57
Centura College-Virginia Beach 2007 — 2009
Associate of Science (A.S.), Computer Network management, 3.57 GPA
DTI LLC August 2015 - Present
Ricoh Americas Corporation December 2008 - August 2015
Better Business Bureau February 2008 - August 2008
Auto Solution Inc. January 2007 - January 2008
Willco Painting & Construction April 2006 - January 2007
Miller Paint Co November 2004 - April 2006
Skills
Customer Satisfaction, Customer Support, Litigation Support, Project Management, Sales Process, Project Estimation, Inside Sales, Digital Printing, Sales Operations
Education
Clackamas Community College 2001 — 2004
AAS, Marketing & Management
Kelly Services March 2012 - September 2012
Ricoh Americas Corporation May 2009 - January 2012
Devon & Devon 2012 - 2012
Masimo Corporation August 2008 - May 2009
Mission Flavors August 2007 - March 2008
eyeonics July 2004 - January 2007
Kelly Services 1997 - 1997
Skills
Administrative Support, Reception, Printer Fleet..., Administrative..., Telephone Skills, Customer Service, Accounts Payable, Budgets, Invoicing, PowerPoint, Coordination, Outlook, System Administration, Teamwork, Fax, Hiring, Call Centers, Microsoft Word, Time Management, Insurance, Human Resources, Event Planning, Microsoft Office, Access, Real Estate, Data Entry, Leadership, Microsoft Excel, Employee Relations, Payroll, Analysis, Team Building, Sales, Filing, PeopleSoft, Customer Satisfaction, Management, Inventory Management, Software Documentation, Training, Team Leadership
Education
Saddleback College 2001 — 2003
Certificate, Medical Assisting-Administrative
Chapman University 1994 — 1995
Business
Ricoh Americas Corporation June 1999 - Present
Central Parking Systems June 1997 - June 1999
Millennium Broadway Hotel/Hudson Theater (Formerly Hotel Macklowe) April 1989 - June 1997
US Army July 1985 - March 1988
Skills
Six Sigma Yellow Belt, Customer Relations, Team Building, Problem Solving, Mentoring, Leadership Development, Operations Management, Customer Satisfaction, Performance Management, Employee Relations, Customer Service, Six Sigma, Coaching, Management, Project Management, Human Resources, Employee Training, Training, Sales, Vendor Management, Account Management, Sales Management, Contract Negotiation, Recruiting, Leadership, Strategic Planning, Team Leadership
Education
University of Phoenix 2009 — 2011
AAS, Psychology
City University of New York-John Jay College of Criminal Justice 1989 — 1991
Psychology
Schooley Mitchell October 2014 - Present
Ricoh Americas Corporation March 2009 - July 2014
Answer Carolina 2007 - 2008
TM Floyd & Company January 2005 - January 2007
Skills
Professional Services, Solution Selling, Disaster Recovery, Managed Services, Enterprise Software, Business Development, Enterprise Content..., SaaS, Business Process, Salesforce.com, Unified Communications, Kofax, Business Process..., Account Management, Qualifying Prospects, Software Industry, CRM, Pre-sales, Complex Sales, Customer Retention, Sales Presentations, Outsourcing, Consulting, Sales Process, Direct Sales, Channel Partners, Cold Calling, Sales Operations, B2B, Partner Management, Strategic Partnerships, Sales Force Development, Selling, Cloud Computing, Major Accounts, Lead Generation, Solution Architecture, General Awesomeness, Document Capture, Software Development, Networking, Sales, Telephony, Telecommunications
Education
Clemson University 1992 — 1996
Bachelor's degree, Accounting
Midlands Technical College
MCSE: Security+
First Baptist Church of Walnut Valley 2003 - Present
Ricoh Americas Corporation 2011 - January 2014
Skills
Printers, Computer Repair, Computer Hardware, Technical Support, Troubleshooting, Software Installation, Christian Ministry, Christian Theology, Christian Education, Christian Apologetics, Preaching, Youth Ministry, College Ministry, Student Ministry, Customer Service, Leadership, Microsoft Office, Microsoft Word, Public Speaking, Religious Studies, Teaching, Windows XP, Wireless Networking, Microsoft Excel, Community Outreach, PowerPoint, Leadership Development
Education
Sterling College 2009 — 2011
Bachelor of Arts, Christian Ministries, 3.9
Citrus College 1999 — 2002
Associate of Arts, Liberal Studies
Gregory P Woods - Weath Management Advisor August 2015 - Present
Ricoh Americas Corporation August 2013 - August 2015
BLOC Coffee Company May 2010 - August 2013
Starbucks November 2009 - June 2010
Vineyard Cincinnati October 2007 - February 2010
Elberon United Methodist Church April 2007 - October 2007
Mt. Healthy United Methodist Church January 2005 - November 2006
Llanfair Retirement Community June 2003 - May 2005
Wunderlich's Market Inc. May 2002 - September 2002
Skills
Photoshop, Customer Service, Microsoft Office, Adobe Creative Suite, Graphic Design, Event Planning, Microsoft Word, Illustrator, Public Speaking, Social Media, Social Networking, InDesign
Education
Cincinnati State Technical and Community College 2004 — 2007
Associate of Arts and Sciences (AAS), Computer Graphics
Canon Solutions America September 2012 - Present
ARO May 2011 - Present
Dagotech January 2000 - Present
Ricoh Americas Corporation July 2009 - February 2011
Digital Ink September 2002 - February 2008
Skills
Packaging, Production, Digital Printing, Trade Shows, Vendor Relations, Account Management, Purchasing, Direct Marketing, Customer Relations, Operations Management, Consultative Selling, B2B, New Business Development, Email Marketing, Inventory Management, Team Building, Problem Solving, Promotions, Sales Management, Direct Mail, Marketing Strategy, Customer Service, Negotiation, Graphic Design, Process Improvement, Marketing Communications, Strategic Planning, Adobe Creative Suite, Print Production..., Printers, Social Media Marketing, Advertising, Production Management, Website Development, Product Development, Creative Problem Solving, Business Management, Logistics, Newsletters, Publishing, Print Management, Team Leadership, Online Marketing, Product Marketing, Cost Reduction, Contract Negotiation, Manufacturing, Salesforce.com, Pre-press, Graphics
Education
City University of New York-Herbert H. Lehman College 1985 — 1987
Business Management
Ricoh Americas Corporation March 2014 - Present
Taditech February 2013 - March 2014
Future September 2008 - September 2012
Intuit 2005 - 2008
Skills
Selling, Sales Process, Customer Satisfaction, Account Management, Customer Service, Strategy, Business Planning, Small Business, Contract Negotiation, Strategic Planning, Management, Purchasing, Budgets, Sales, Entrepreneurship, Time Management, Direct Sales, Program Management, Product Marketing, B2B, Sales Management, Sales Operations, Business Development, Solution Selling, Cold Calling, Lead Generation, Marketing Strategy, New Business Development, Team Building, Training, Marketing
Education
Cerritos College 1984 — 1986
Associated Arts, Business
Digitex Corporation May 2010 - January 2011
Ricoh Americas Corporation May 1996 - March 2010
Education
Cerritos College
Computer Science
Ricoh Americas Corporation February 2014 - Present
ResCare November 2011 - January 2014
AT&T / BellSouth September 2006 - December 2010
Skills
New Business Development, Relationship Building, Customer Relations, Business Strategy, Sales Operations, Executive Support, Strong Leadership Skills, Marketing Strategy, Executive Presentation..., Strategic Consulting, Hoovers, Operational Excellence, Microsoft Excel, Volunteer Management, Human Resources, Employee Relations, HR Management, Salesforce.com, Solution Selling, Sales Process, Sales Management, Marketing, Managed Services, Leadership, Direct Sales, CRM, Account Management
Education
Georgia State University 2006 — 2008
Master of Business Administration (M.B.A.), Business/Commerce, General, 3.6
Clark Atlanta University 1997 — 1999
Bachelor's Degree, English Language and Literature, General, 3.4
Birmingham School of Law
Juris Doctor (J.D.), Law, 3.2
Matthews International September 2013 - Present
Ricoh Americas Corporation November 2012 - September 2013
Touchtown Inc. January 2012 - November 2012
Ricoh Company Ltd. October 2010 - December 2011
Toshiba Business Solutions September 2008 - October 2010
Amerisave Mortgage Corporation January 2008 - August 2008
Countrywide June 2007 - January 2008
Centex/ Nationstar Mortgage September 1997 - May 2007
Skills
Account Management, Sales Operations, Leadership, Management, Sales Management, Salesforce.com, Solution Selling, Sales, Strategic Planning, Selling, Business Development, Sales Process, Team Building, New Business Development, Process Improvement, Marketing, CRM, Leadership Development, Organizational..., Budgets, Negotiation, Coaching, B2B, Direct Sales, P&L Management, Forecasting, Operations Management, Contract Negotiation, Team Leadership, Marketing Strategy, Hiring, Change Management, Microsoft Office, Business Planning, Income Statement, Business Strategy, Consultative Selling, Customer Retention, Customer Relations, P&L, Public Speaking, Business Management, Healthcare, Budgeting, Analysis, Business Intelligence, Contract Negotiations
Education
Clarion University of Pennsylvania 1993 — 1997
BS, Business Admin
RICOH AMERICAS CORPORATION August 2014 - March 2015
GWINNETT COUNTY PUBLIC LIBRARY March 2014 - June 2014
AUTOMATED SYSTEMS DESIGN October 2013 - December 2013
WORLDPAY March 2013 - June 2013
COMPUTER GENERATED SOLUTIONS March 2012 - March 2013
Various Companies 1994 - 2009
Skills
Digital Media, Editing, Music, Integration, Telecommunications, VoIP, Management, Vendor Management, Project Management, Call Centers, Team Leadership, Team Building, Customer Service, Change Management, Process Improvement, Mobile Devices, Strategic Planning, Telephony, Account Management, Start-ups, Windows 7, Active Directory, Troubleshooting, Software Installation, Outsourcing, CRM, Networking, Information Technology, Technical Support, Windows XP, Help Desk Support, Microsoft Office
Education
Georgia Southern University 1992 — 1994
Bachelor of Science (B.S.), Communication Arts
Clark Atlanta University 1989 — 1992
Communications Arts
Ricoh Americas Corporation February 2014 - Present
MEGA Music Entertainment January 2006 - June 2014
LumiNight USA January 2011 - March 2014
The Wedding Experience January 2011 - December 2013
Freelance Marketing Work January 2011 - September 2013
Portland Parks & Recreation February 2007 - September 2008
Different Kidz Productions March 2002 - September 2005
OHM Nightclub February 2004 - May 2005
Skills
B2B, Business Development, Sales, Business, Event Management, Brand Management, Website Development, Online Advertising, Marketing, SEO, Social Media, Email Marketing, Social Networking, Music Industry, Emcee, Weddings, Entertainment, DJ, Event Planning, Birthdays, Music Production, Corporate Events, Wedding Planning, Trade Shows, Sound, Music, Parties, Website Creation, B2C, International Sales, Social Media Marketing, Customer Service, Marketing Strategy, Advertising, Management, Leadership
Education
Clark College 2010 — 2013
Engineering, Science and business administration, Dean's List
Portland Community College 2000 — 2006
Professional Music Program & Business Administration
Linfield College 1999 — 2000
Writing & Theater
Valley Catholic High School 1995 — 1999
Diploma
North Sky Communications November 2013 - Present
Ricoh Americas Corporation 2003 - August 2013
Associated Business Systems 2003 - 2010
IKON Office Solutions May 1996 - May 2003
The Arc of the Virginia Peninsula December 1985 - December 1995
Skills
Lotus Notes, Oracle, Business Analysis, Process Improvement, Oracle Applications, Troubleshooting, Document Management, Access, Printers, Oracle E-Business Suite, Windows 7, Computer Hardware, Customer Service, Administration, SharePoint, Photocopier, PeopleSoft, Spreadsheets, Databases, Vendor Management, Outlook, Microsoft Office 2007, Oracle Discoverer, Scanners, Invoicing, Microsoft Office, Sales Process, Cold Calling, Team Building, Management, Salesforce.com
Education
Christopher Newport University 1979 — 1982
Ricoh Americas Corporation June 2013 - Present
Education
Chadron State College 1999 — 2000
Bachelor of Arts (B.A.), Criminal Justice
Western Dakota Technical Institute 1996 — 1998
Associate of Arts and Sciences (A.A.S.), Law Enforcement Technology
McKesson August 2013 - Present
Ricoh Americas Corporation March 2012 - July 2013
Revere Data, LLC September 2010 - March 2012
Skills
Account Management, Salesforce.com, Team Building, Leadership, Sales, Business Development, Healthcare, Sales Operations, Negotiation, Problem Solving, Contract Negotiation, CRM, Sales Presentations, B2B, Customer Retention, Customer Relationships, Selling, Cold Calling, Teamwork, Long-term Care, Building Relationships, Customer Satisfaction, Microsoft Excel, Microsoft Word, Outlook
Education
Youngstown State University 2009 — 2011
Master of Business Administration, Management, 3.55 GPA
Cleveland State University 2003 — 2007
Bachelor of Arts in Business Administration, Management
G&K Services 2014 - Present
Ogilvy Action/American Express OPEN 2012 - 2013
Ricoh Americas Corporation 2009 - 2012
Konica Minolta Business Solutions U.S.A., Inc. 2008 - 2009
COECO Office Systems 2005 - 2008
IKON Office Solutions 2000 - 2005
Orion International 1998 - 2000
United States Air Force 1994 - 1998
Skills
Photoshop, Teaching, HTML, Budgets, Strategic Planning, Strategy, CRM
Education
Christopher Newport University 1989 — 1993
Industrial and Organizational Psychology
Ricoh Americas Corporation September 2009 - Present
LitSuccess July 2008 - November 2010
LitSuccess May 2007 - September 2009
Transperfect Document Management 2004 - 2008
Transperfect Document Management 2004 - 2006
IKON Document Services 2001 - 2004
Skills
Project Management, Document Management, Account Management, Business Development, Contract Negotiation, Customer Service, Litigation Support, New Business Development, Microsoft Office, Computer Forensics, Vendor Management, SaaS, Salesforce.com, Microsoft Excel, Strategy, Solution Selling, Team Leadership, Management, Software Documentation, Leadership, Operations Management, Process Improvement, Program Management, CRM, Training, Sales Process, Consulting, Direct Sales, Team Building, Outsourcing, Security, Cloud Computing, Sales Operations, Selling, Sales Management, Managed Services, Cold Calling, Networking, Business Intelligence, Business Analysis, Sales, Business Strategy, Strategic Planning, Staff Development, P&L Management
Education
Expert Certification 2009 — 2013
Business Analyst, Business Evaluation and Process Engineering
Expert Rating 2008 — 2009
Black Belt, Six Sigma
Expert Rating 2008 — 2009
Kaizen expert, Continuous Improvement Certifications
Lexis Nexis 2008 — 2008
Litigation Software/CCP, Concordance
City University of New York City College 2003 — 2004
Computer Engineering
CISCO Certifications Program 2003 — 2003
CCNA, Internet ROUTERS, VLAN
COMPTIA 2002 — 2002
N+, Computer Networking
Microsoft Educations 2002 — 2002
MCSA, Server administrations
COMPTIA 2001 — 2002
A+, PC TECHNICIAN
Microsoft Educations 2001 — 2001
MCP, SERVER AND DESKTOP APPLICATIONS
Ricoh Americas Corporation February 2011 - Present
Southern Wine & Spirits August 2009 - August 2010
Education
San Diego State University-California State University 2008 — 2009
International Business
CETYS Universidad 2004 — 2009
Lic. en Negocios Internacionales
Ricoh Americas Corporation October 2014 - Present
Infor March 2011 - October 2012
Construction Journal June 2010 - March 2011
Sysco SEF June 2005 - July 2008
Round Rock Restaurant May 1985 - July 2002
Skills
SaaS, Sales Process, Enterprise Software, Business Development, New Business Development, Marketing, Networking, Consulting, Lead Generation, Solution Selling, Account Management, B2B, Salesforce.com, CRM, Direct Sales, Marketing Research, Selling, Marketing Management, International Sales, Professional Services, Complex Sales, Management, Marketing Strategy, Business Analysis, Entrepreneurship, Analytics, Contract Negotiation, Strategic Partnerships, Email Marketing, Strategic Planning, Negotiation, Sales Management, Pre-sales, Software Industry, Online Advertising, Market Research, Cold Calling, Sales, Strategy, Sales Operations, Managed Services, ERP, Business Strategy, Start-ups, Team Building, Marketing Communications, Channel Partners, Cloud Computing, Demand Generation, Team Leadership
Education
Clark University 1980 — 1984
English
Ricoh Americas Corporation April 2013 - Present
Skills
Managed Print Services, Document Management, Sales Process, Document Imaging, B2B, Major Accounts, Solution Selling, Salesforce.com, Managed Services, Account Management, Direct Sales, SaaS, Selling, Sales Presentations, Cold Calling, Professional Services
Education
State University of New York Empire State College 2010 — 2013
MBA, Business
State University of New York Empire State College 2011 — 2012
PMP, Project Management Certification
City University of New York-College of Staten Island 2003 — 2007
BS, Marketing
Ricoh Americas Corporation April 2000 - Present
Hunt Wesson 1994 - 1996
Education
Charleston Southern University 1980 — 1981
BS, Business Administration/Management
Norwich University 1976 — 1980
BS, Mechanical Engineering
Ricoh Americas Corporation June 2013 - Present
Independent Consulting January 2001 - Present
Donovan Music September 1990 - Present
Oakland Municipal Band 1990 - Present
Blurb February 2013 - May 2013
G2 Worldwide January 2013 - March 2013
The Men's Wearhouse, Inc. October 2012 - February 2013
MediMedia USA October 2012 - October 2012
Genentech June 2012 - August 2012
G2 Worldwide February 2012 - July 2012
Skills
Proofreading, Graphic Design, Copy Editing, Website Development, Branding & Identity, Adobe Creative Suite, Marketing Communications, Direct Mail, Advertising, Email Marketing, Copywriting, Direct Marketing, Social Media, Online Marketing, Graphics, Marketing, Project Management, Event Management, Technical Writing, Spanish, Newsletters, Digital Media, E-commerce, SEO, Marketing Strategy, Art Direction, Musicians, Integrated Marketing, Mac, Content Strategy, Layout, Management
Education
University of San Francisco 1968 — 1976
BA, Economics
City College of San Francisco 1991 — 1994
Certification, Graphic Communications, Design and Prepress
University of California, Berkeley 2011 — 2012
College of Marin 1977 — 1979
AA, Music Theory and Composition
Sharp imaging and Information Company of America August 2013 - Present
Sharp Electronics August 2013 - Present
Ricoh Americas Corp January 1998 - Present
Ricoh Americas Corporation January 1998 - Present
Ricoh Americas Corporation January 1998 - Present
Ricoh University 1990 - Present
RAC 1990 - Present
Ricoh Americas Corporation January 1998 - July 2013
Ricoh Corporation January 1993 - January 1998
Ricoh Corporation January 1993 - January 1998
Skills
Technical Writing, Training, Instructional Design, Software Documentation, E-Learning, Employee Training, Program Management, Project Management, Document Management, Instructor-led Training, Leadership, Management, Technical Training, Needs Analysis, Photoshop, Technical Support, Captivate, Networking, Time Management, Salesforce.com, Consulting, Team Building, Sales Process, CRM, Sales, Team Leadership, Analysis, Microsoft Office, Curriculum Design, Training Delivery, ADDIE, Sales Presentations, SharePoint, Enterprise Software, Human Resources, Learning Management..., Editing, Adobe Acrobat, Leadership Development, Multimedia, Visio, Content Management, Business Process..., Blended Learning, SaaS, Solution Selling, Process Improvement, Computer Hardware, Sony Vegas, sony Vegas pro
Education
NYU SCPS 2010 — 2010
Videography
TCI College of Technology 1988 — 1990
AS, Electronics Technology
City University of New York-College of Staten Island
College of Staten Island
Middlesex County College
NYU SCPS, Cinematography
TCI College of Technology
Technical Career Institute
Cigna February 2014 - Present
Liberty Mutual Insurance 2013 - 2014
Liberty Mutual May 2011 - 2013
Ricoh Americas Corporation 2009 - June 2011
Swedish Medical Center February 2006 - February 2009
BAM, Business Arts Management 1990 - 2009
City of Bellevue June 2003 - February 2006
City of Kent October 2001 - July 2003
Recall, Division of Brambles Int'l January 2001 - October 2001
CDCOM, Inc January 1995 - December 2000
Skills
Change Management, Program Development, Program Management, Enterprise Content..., Project Management, Document Management, SharePoint, Vendor Management, Business Process..., Process Improvement, Leadership, Team Leadership, Integration, Business Process, Project Planning, Management, Strategic Planning, Strategy, Software Documentation, Analysis, Information Management, Team Building, CRM, Enterprise Software, Training, Enterprise Architecture, Professional Services, Content Management, Access, Knowledge Management, Business Analysis, Databases, Consulting, Disaster Recovery, Governance, Business Intelligence, Visio, Requirements Gathering, Policy, Information Architecture, ERP, Records Management, Information Technology, Budgets, Requirements Analysis, Coaching, SDLC, Document Imaging, IT Strategy, Project Portfolio...
Education
Prosci Incorporated 2009 — 2011
Prosci Certified Instructor, Change Management Professional Instructor
City University of Seattle 2004 — 2009
BS, Dual Degree: BA +Project Management
SharePoint Training 2008 — 2008
SharePoint, Designer
Certified Records Manager, ICRM 2002 — 2003
CRM, Certified Records Manager
Certified Document Integration Architect, CDIA 2001 — 2001
CDIA, Certified Document Integration Architect
Certified Scrum Master
Scrum Master, Project Management, Agile Methodology
Nationwide Insurance September 2015 - Present
FSO Onsite Outsourcing April 2013 - September 2015
Ricoh Americas Corporation October 2012 - April 2013
Ricoh Americas Corporation May 2011 - October 2012
Aegis PeopleSupport Philippines Inc. November 2010 - March 2011
Skills
Customer Service, Communication, Management, Customer Satisfaction, Property & Casualty..., General Insurance, Entry-level, Insurance Brokerage, Vendor Management
Education
John Jay College of Criminal Justice 2007 — 2009
Bachelor of Arts (B.A.), Criminal Justice/Law Enforcement Administration, 3.2
Laguardia Community College 2004 — 2007
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Ricoh Americas Corporation August 2013 - Present
Ravenswood Event Center April 2012 - June 2013
Metropolitan Club March 2010 - March 2012
Holiday Club, Chicago February 2006 - November 2009
McCormick & Schmick's May 2007 - August 2007
Park Grill February 2004 - April 2006
Premier Yachts/ Odessey Cruises Chicago March 2002 - February 2005
Morton's The Steakhouse August 1999 - October 2001
Food Team March 1994 - August 1999
Skills
Hospitality, Restaurants, Restaurant Management, Food & Beverage, Menu Development, Travel, Rugby, Backpacking, Tourism, Customer Service, Security, Parenting, Inside Sales, Customer Satisfaction, Sports, Bartending, Private Events, Catering, Temporary Staffing, Logistics, Public Speaking, Spanish, Transportation, Training & Development, Training Staff, Supervisory Experience, College, Mail, Social Networking, Sanitation, Chicago, Internet, International Business, Beverage Industry, Wine Knowledge, Science, Sales Management, Retail, Literature, Fluent English, Yachts, Culinary, Cultural Diversity, Advisory, Employee Training, Culinary Skills, Hospitality Industry, Food Service, Event Planning, Fine Dining
Education
City Colleges of Chicago-Harold Washington College 2010 — 2012
Associate's degree, General Studies (Honors), 3.471
Metropolitan State University
Business Administration and Management
Hamilton Buhl July 2015 - Present
Troxell Communications October 2014 - July 2015
Ricoh Americas Corporation April 2013 - October 2014
BAO May 2012 - February 2013
MDS Communications Corp April 2009 - May 2012
2Wire January 2008 - February 2009
Skills
Social Media, Customer Service, Microsoft Office, HTML, Team Leadership, Social Media Marketing, Project Management, Strategic Planning, Account Management, Vendor Management, Customer Satisfaction, Sales, Marketing, Photoshop, Cold Calling, Call Centers, Marketing Strategy, Lead Generation, Salesforce.com, B2B, Advertising, Management, New Business Development, Training, Sales Process, CRM
Education
Chandler/Gilbert Community College 2001 — 2002
Gilbert High School 1998 — 2002
Ricoh Americas Corporation August 2014 - Present
Crawford Door LLC October 2012 - August 2014
Interior Tech 2012 - 2013
Interior Technology/ Crawford Door February 2009 - September 2012
United States Marine Corps 1999 - 2003
United States Marine Corps 1999 - 2003
Skills
Change Orders, Subcontracting, Project Management, Blueprint Reading, Construction, Pre-construction, RFI, Demolition, Team Leadership, Project Estimation, Project Bidding, Submittals, Strategic Planning, Construction Management, New Business Development, Construction Safety, Value Engineering, Contract Negotiation, Project Risk Mitigation, Production Efficiency, End User Sales, Conflict Resolution, Loss Mitigation, Signals Intelligence, Electronics Intelligence, Military Operations, Carpentry, Union Labor, Estimates, Cost Management, Constructability, Renovation, Contract Management, Design-Build, Project Coordination, Schedule Control, Project Control, Account Sales Strategies, Sales Prospecting, Customer Service, Business Analysis, Business Process..., Operational Efficiency, Profit & Loss Management, Total Cost of Ownership, RFP, Information Security, ROI Strategies, Team Building, Management
Education
Pacific Northwest Carpenter's Institute 2009 — 2010
Journeyman
Chemeketa Community College 2003 — 2005
US Marine Corps University 2001 — 2002
US Marine Corps University 1999 — 2003
Western Oregon University 1998 — 1999
Charles A. Sprague HS 1994 — 1998
Graduate
Ricoh Americas Corporation January 2014 - Present
Ricoh Americas Corporation June 2013 - December 2013
Ricoh Americas Corporation August 2011 - May 2013
IKON Office Solutions June 2002 - August 2011
The New York Public Library November 1997 - June 2002
Skills
Enterprise Software, Professional Services, Solution Selling, Document Management, Business Analysis, Business Process..., Managed Services, Salesforce.com, Project Management, Customer Relations, Account Management, Pre-sales, Sales Process, Event Management, Customer Service, Microsoft Office, Microsoft Excel, Contract Management, Executive Appointments, Client Development, SharePoint, Oracle, PowerPoint, Lotus Notes, Outlook, CA Clarity, SaaS
Education
City University of New York-John Jay College of Criminal Justice 1996 — 2003
Bachelor of Arts (B.A.), Forensic Psychology
Ricoh Americas Corporation August 2015 - Present
Duane Morris LLP November 2006 - August 2015
Halpern Eye Care July 2004 - August 2005
National Optometry January 2002 - September 2003
Chapel Homes January 2000 - February 2002
Skills
Customer Service, Office Management, Customer Satisfaction, Training, Process Improvement, Sales, Management, Filing, Invoicing, Data Entry, Time Management, Troubleshooting, Computer Hardware, Microsoft Office, Administrative Work, HIPAA, Fax, Telephone Skills, Administrative..., Scanners, Medical Terminology, PowerPoint, Microsoft Excel, Customer Experience, Records Management, Appointment Scheduling, Confidentiality, Healthcare, People Skills, Administrative..., Supervising, Organization, Interpersonal Skill, Phlebotomy, Social Networking, EKG, Office Equipment, Photocopier, File Management, Internet Explorer, Clerical Skills, Office Administration, Microsoft Word, Customer Support, Document Imaging, Office 2010, Employee Training
Education
Chestnut Hill College 2013 — 2015
Bachelor's degree, Health/Health Care Administration/Management
Pennsylvania Institute of Technology 2012 — 2013
Associate of Science (AS), Allied Health and Medical Assisting Services
Pennsylvania Institute of Technology 2010 — 2011
Medical Assistant Diploma, Medical/Clinical Assistant
Ricoh Americas Corporation February 2012 - Present
Convergys November 2011 - February 2012
The Berry Company July 2010 - January 2011
Emergency Medicine Physicians July 2009 - October 2009
Skills
Customer Service, Account Management, Project Management, Process Improvement, Document Management, Microsoft Office, Leadership, CRM, Customer Satisfaction, Training, Business Analysis, Legal Documents, File Management, Mail Sorting, Bulk Mailing, Mac OS, UPS Shipping, FedEx, Microfilm, Records Management, Medical Records, Supply Ordering
Education
Cincinnati State Technical and Community College 2006 — 2008
Associate of Arts (A.A.), English Language and Literature, General
Ricoh Americas Corporation March 2014 - August 2014
Southwest General Health Center May 2008 - July 2014
FUMA INTERNATIONAL August 2011 - February 2014
Education
Cleveland State University 2011 — 2013
Bachelors of Science in Biology
Kent State University
Bachelor's Degree, Nursing Science
Storey G. April 2015 - Present
Ricoh Americas Corporation October 1993 - March 2015
Skills
Direct Sales, Managed Print Services, Sales Process, Salesforce.com, Solution Selling, Account Management, Enterprise Software, Management, Cold Calling, Networking, Lead Generation, B2B, Process Improvement, Customer Service, Selling, Change Management, Leadership, Major Accounts, Key Account Management, Integration, Document Imaging, Sales Presentations, Managed Services, Team Leadership, CRM, SaaS, New Business Development, Sales Management, Sales Operations, Team Building, Channel Partners, Sales, Professional Services, Product Marketing, Customer Retention, Document Management, Strategic Partnerships, Cloud Computing
Education
Clark University 1986 — 1990
Bachelor of Arts, Sociology
Ricoh Americas Corporation January 2012 - Present
Providence Road Church of Christ September 2011 - February 2015
Childcare Network, Inc. September 2008 - January 2012
Open Book Baptist Childe Development Center May 2008 - July 2008
Christ Community Child Development Center April 2006 - May 2008
Miss Donna's Bright Beginnings Child Devlopment Center March 2005 - March 2006
The Children's Place Preschool June 2003 - July 2005
Education
Central Piedmont Community College 2009 — 2011
Early Childhood Education and Teaching
Stanly Community College 2008 — 2009
Early Childhood Education and Teaching
South Piedmont Community College 2007 — 2009
Early Childhood Education and Teaching
Sun Valley High School 2003 — 2007
High School
Health Integrated, Inc. August 2013 - Present
Ricoh Americas Corporation August 2008 - April 2013
Xerox November 1990 - August 2012
Skills
Project Management, Account Management, CRM, Management, Strategic Planning, Six Sigma, Team Building, Business Development, Requirements Analysis, Salesforce.com, New Business Development, Software Development, Product Development, Software Project..., Business Strategy, Business Analysis, Brand Development, Brand Management
Education
Cleary University
Bachelor's Degree, Business Administration and Management, General, 3.3
Oakland Community College
Associate's Degree, Computer Programming, Specific Applications, 3.5
Oakland Community College
Associate's Degree, Computer Software Engineering, 3.4
Macomb Community College
Associate's Degree, Industrial and Product Design, 3.2
Ricoh Americas Corporation May 2015 - Present
Ricoh Americas Corporation November 2014 - May 2015
Sandy's U-Rent June 2011 - November 2014
Albertsons August 2006 - September 2010
Skills
Time Management, Teamwork, Customer Service, Leadership, Customer Satisfaction, Team Building, Attention To Detail, Youth Development, Strategic Planning, Retail, Microsoft Office, Athletics, Sports Coaching, Non-profit Volunteering, Relationship Building, Management
Education
Central Washington University 2012 — 2014
Bachelor of Arts (BA), Sociology
Pierce College at Fort Steilacoom 2009 — 2012
Associate of Arts (AA), General Studies
Walla Walla High School 2005 — 2009
High School Diploma
Ricoh Americas Corporation July 2014 - Present
Ricoh Americas Corporation February 2011 - July 2014
John Carroll University Central Stores September 2006 - May 2010
John Carroll University Residence Life May 2009 - August 2009
Skills
Research, History, Antiques, Historic Preservation, Cemeteries, Museum Collections, American History, Legal Research, Curating, Fundraising, Analytical Skills, Customer Support, Non-profits, cemetery, Editing, Critical Thinking, Historical Research, Museums, Creative Writing, Copy Editing, Military History, Office Management, Archival Research, Academic Writing, Blacksmithing, Public Relations, Nonprofits, Public Speaking, Microsoft Office, Customer Service, Event Planning, Microsoft Excel, Management, Social Media
Education
Cleveland State University 2012 — 2014
Master of Arts (M.A.), History
John Carroll University 2006 — 2010
Bachelor of Arts (B.A.), History, Sociology
Madison High School 2002 — 2006
Ricoh Americas Corporation October 2014 - Present
mindSHIFT, a Ricoh company October 2014 - Present
J.O. Rodgers and Associates November 2013 - October 2014
J.O. Rodgers and Associates August 2013 - October 2014
Comcast Business April 2009 - February 2013
J.O. Rodgers and Associates January 2008 - January 2009
AT&T December 2004 - December 2007
Skills
Direct Sales, Salesforce.com, Sales Process, Solution Selling, Cold Calling, Selling, Account Management, B2B, Sales Operations, Sales, Contract Negotiation, Sales Management, New Business Development, Managed Services, Customer Satisfaction, Customer Retention, Telecommunications, Business Development, Sales Presentations, Small Business, Lead Generation, Marketing, Leadership, CRM, Networking, VoIP, Direct Marketing, Unified Communications, Wireless, Co-location, Customer Experience
Education
Howard University
BBA, International Business and Management
Clark Atlanta University
BBA, International Business and Management
T-Systems July 2015 - Present
Ricoh Americas Corporation August 2014 - March 2015
GWINNETT COUNTY PUBLIC LIBRARY March 2014 - June 2014
G-FAM (http://bigbluegfam.com/NYG) January 2012 - January 2014
AUTOMATED SYSTEMS DESIGN, INC October 2013 - December 2013
WORLDPAY March 2013 - June 2013
CGS March 2012 - March 2013
My Audio/Video Magic January 2009 - January 2010
Skills
Technical Support, Customer Service, Microsoft Office, Social Media, Networking, Vendor Management, Team Leadership, Management, Social Networking, Process Improvement, CRM, Training, Public Speaking, Leadership, Social Media Marketing, Microsoft Excel, Applicant Tracking..., Event Planning, Recruiting, Project Management, Marketing Strategy, Sales, CCNA, CompTIA A+, CompTIA Network+, CCENT, Microsoft Word, Microsoft Exchange, Microsoft Server..., Mobile Devices, Help Desk Support, Project Coordination, Microsoft Outlook, Cisco Technologies, Cisco IOS, Computer Network..., Network Administration, Cisco Certified, Routing Protocols, Remote Access, Virtualization, VMware, Remote User Support, Hardware Support, Software Installation
Education
Georgia Southern University 1993 — 1994
Bachelor of Science (B.S.), Mass Communication/Media Studies
Clark Atlanta University 1989 — 1992
Mass Communication/Media Studies
Ricoh Americas Corporation July 2013 - September 2014
Hospital Housekeeping Systems October 2012 - October 2013
El Pueblo 2010 - 2013
Professional Nanny 2006 - 2012
Mallard Cove Senior Living 2009 - 2011
Skills
Employee Relations, Healthcare, Team Building, Hospitals, Healthcare Management, Process Improvement, Human Resources, Leadership Development, Customer Service, Recruiting, Training, Leadership, Budgets, Performance Management, Hiring, Benefits Administration, Administrative..., Office Administration, Nannies, Bartending, Advertising, Medical Coding, Live Production, Show Production
Education
Cincinnati State Technical and Community College 2010 — 2011
STNA, Nursing Education
University of Cincinnati
Special Education and Teaching
Ricoh Americas Corporation September 2015 - Present
Orbitz Worldwide May 2015 - Present
Skills
Microsoft Office, Microsoft Excel, Photoshop, Microsoft Word, PowerPoint, Research, Leadership, Management, Networking, Sales, Outlook, Proposal Writing, Invoicing, Customer Service, Public Speaking, Accounting, Marketing, Team Building, Strategic Planning, Project Management
Education
City Colleges of Chicago-Harold Washington College
Business Administration and Management, General
Coyne College
Medical Administrative/Executive Assistant and Medical Secretary
Ricoh Americas Corporation February 2011 - Present
Southern Wine & Spirits 2009 - 2010
World Trade Center San Diego June 2008 - June 2009
Skills
Consultative Selling, Cold Calling, Territory, Sales Presentations, Solution Selling, Data Analysis, Market Research, Sales Operations, Selling, Salesforce.com, Sales Process, Document Management, Spanish, Account Management, B2B, Direct Sales, Sales, Sales Management, Management, Business Development
Education
San Diego State University-California State University 2007 — 2009
International Business, Focus in Spanish and North America
CETYS Universidad 2004 — 2007
Bachelor of Arts (B.A.), International Business, Award of Academic Excellence- Student of the Year 2009
Ricoh Americas Corporation March 2015 - Present
Opus Inspection March 2014 - January 2015
CIS Secure Computing, Inc. February 2013 - February 2014
Skills
Administrative..., Microsoft Office, Microsoft Excel, Outlook, Customer Service, Microsoft Word, PowerPoint, Data Entry, Office Administration, Office Management, Teamwork, Time Management, Invoicing, Sales, Training, Talent Acquisition, Employee Relations
Education
Central Virginia Community College 1996 — 1997
Certificate, Computer Systems Networking and Telecommunications
Heritage High School Lynchburg, Virginia & West Roxbury High School Boston Mass 1985 — 1989
High School, Mathematics, 8th-11th
Ricoh Americas Corporation August 2015 - Present
Ricoh Americas Corporation July 1999 - July 2015
MWB Business Systems June 1992 - June 1999
Wolf Furniture Company 1990 - 1992
Skills
Salesforce.com, Account Management, Selling, Direct Sales, Sales Process, Professional Services, B2B, Managed Services, Solution Selling, Sales, Cold Calling, SaaS, Sales Operations, Enterprise Software, Channel Partners, Cloud Computing, Sales Presentations, Customer Retention
Education
Century College 1976 — 1978
Associate's Degree, Dental Assisting/Assistant, CRDA
Washington High School
Diploma
Ricoh Americas Corporation August 2015 - Present
Electronic Systems, Inc. July 2014 - July 2015
The Babcock & Wilcox Company November 2013 - June 2014
The Babcock & Wilcox Company August 2011 - November 2013
AREVA May 2008 - August 2011
AREVA May 2001 - May 2008
Genworth Financial 1999 - 2001
First Colony Life Insurance 1991 - 1999
Computerland 1985 - 1991
Skills
Project Planning, Procurement, Process Improvement, Project Management, Quality Assurance, Engineering, Budgets, PMP, Purchasing, Process Scheduler, Analysis, Management, Forecasting, Earned Value Management, SharePoint, Leadership, Problem Solving, Software, Business Analysis, Managed Print Services, Communication
Education
Liberty University 2009 — 2012
Bachelors of Science in Business Management
Central Virginia Community College 1983 — 1985
Associate of Electronic Technology
Troutman Sanders LLP January 2015 - Present
FordHarrison LLP September 2013 - January 2015
FordHarrison LLP May 2010 - January 2015
Ricoh Americas Corporation September 2008 - March 2010
Ricoh Americas Corporation 2008 - 2010
Onsite E-Discovery June 2007 - May 2008
Carlock, Copeland & Stair, LLP June 2006 - June 2007
Sutherland Asbill & Brennan LLP June 2004 - July 2004
Court of Appeals of Georgia June 2003 - December 2003
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Management, PowerPoint, Aderant, Expert Image, Invoicing, Customer Service, Access, Public Speaking, Teamwork, Time Management, Training, Photoshop, Outlook
Education
Liberty University 2010 — 2012
Bachelor of Education (B.Ed.), Education & Special Education
Clark Atlanta University 2005 — 2007
English
Therrell High School
Therrell High School
Rapid Copier Service Co January 1991 - Present
Copi-Quik October 1976 - October 1990
Ricoh Americas Corporation May 1988 - September 1988
Skills
Copier, printer,...
Education
Cleveland Institute of Electronics
Ricoh Americas Corporation May 2012 - Present
IKON Office Solutions January 1999 - Present
Skills
Management, Human Resources, Program Management, Customer Service, Analysis, Payroll, Microsoft Excel, Data Entry, PowerPoint, Interviews, Invoicing, Spreadsheets, Finance, Hiring, Fax, Leadership, Team Building, Microsoft Office, Strategic Planning, Microsoft Word, Training
Education
Clark Atlanta University 1994 — 1997
Bachelors of Arts, Psychology
Shaw University 1993 — 1993
Psychology
Ricoh Americas Corporation January 1998 - Present
United States Army July 1976 - November 1982
Education
Chabot College
Rewards Network October 2012 - Present
Ricoh Americas Corporation 2011 - 2012
FedEx 2001 - 2010
DirectStuff.com October 2000 - May 2001
CEI (ceiamerica.com) November 1998 - October 2000
AlphaGraphics June 1997 - November 1998
ComDoc, Inc. July 1995 - May 1997
Skills
Account Management, Strategy, Advertising, Sales Process, Solution Selling, Marketing, New Business Development, Cold Calling, Lead Generation, Online Advertising, Selling, Sales, Direct Sales, Salesforce.com
Education
Clemson University 1990 — 1994
Clemson University 1990 — 1994
Clemson University
Bachelor of Science, Parks, Recreation, and Tourism Management; an; Travel and Tourism Management
North Allegheny
Ricoh Americas Corporation March 2004 - Present
Panasonic USA 1996 - 2000
Skills
Solution Selling, Direct Sales, SaaS, Sales Process, Salesforce.com, New Business Development, Cold Calling, Sales, CRM, Management, Sales Management, Account Management, Sales Operations, Sales Presentations, B2B, Business Development
Education
Clemson University
Visioneer May 2013 - April 2014
Genentech November 2012 - April 2013
Ricoh Americas Corporation November 2012 - April 2013
Hanna Interpreting Services, LLC, CA May 2012 - September 2012
Enterprise Rent-A-Car December 2010 - October 2011
Selective Beauty January 2010 - November 2010
Parfums Givenchy April 2008 - April 2010
Skills
Speak Farsi/Dari..., Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Creativity, Problem Solving, Photoshop, Windows, Mac, Fast Learner, Marketing Strategy, Teamwork, Account Management, Advertising, Training, Sales, Customer Service, Sales Management, Leadership, Team Leadership, Marketing, Social Media, Sales Operations, Time Management, Customer Satisfaction, Team Building, Budgets, Social Networking, Outlook, Retail, Editing, Strategic Planning, Management, Event Planning, Data Entry, Project Management
Education
Chabot College 2006 — 2009
Associate of Arts (AA), 3.0
Las Positas College 2006 — 2008
Siemens Industry US April 2013 - Present
Ricoh Americas Corporation April 2011 - April 2013
IKON Office Solutions April 2009 - May 2011
IBM October 2006 - March 2009
IBM August 2003 - October 2006
IBM June 2000 - August 2003
GE Supply Corporation 1997 - 2000
Skills
Solution Selling, Document Management, Sales Presentations, Forecasting, Cross-functional Team..., Competitive Analysis, Strategy, Direct Sales, Management, Selling, Sales, New Business Development, B2B, Leadership, Product Marketing, Sales Operations, Sales Process, Salesforce.com, Process Improvement
Education
Clarkson University 1993 — 1997
Dual Degree, Business & Liberal Studies
Ricoh Americas Corporation June 2015 - Present
Ricoh Americas Corporation April 2014 - Present
Ricoh Americas Corporation March 2003 - March 2014
Morgan Stanley September 2002 - March 2003
Skills
Cold Calling, Sales Management, Solution Selling, Sales Presentations, Selling, Salesforce.com, Account Management, Business Development, New Business Development, Direct Sales, Strategy, Sales Process, Sales, Professional Services, Leadership, Sales Operations, B2B
Education
Clemson University 1996 — 2000
BA, Communications
MSD of Buncombe County April 2014 - Present
Ricoh Americas Corporation March 2013 - April 2014
The Peace Center for the Performing Arts April 2010 - March 2013
Skills
Event Planning, Entertainment, Event Management, Theatre, Music, Social Media Marketing, Social Media, Public Relations, Public Speaking, Fundraising, Marketing, Editing, Digital Media, Nonprofits, Media Relations, Marketing Communications, Digital Printing, IT Operations, Security Printing, Graphic Design, Computer Hardware, Computer Maintenance, Computer Science, Photoshop, PowerPoint
Education
Clemson University - College of Business and Behavioral Science 2007 — 2009
Bachelor of Arts (B.A.), Sociology and Criminal Justice
Greenville Technical College 2005 — 2007
Associate of Arts (A.A.), Criminal Justice/Police Science
Ricoh America April 2006 - Present
Ricoh Americas Corporation April 2006 - Present
Ricoh Americas Corporation October 2004 - March 2006
GCT International June 2001 - September 2004
Danka Office Imaging June 1998 - April 2001
Eastman Kodak June 1994 - June 1998
Eastman Kodak January 1992 - January 1994
Eastman Kodak January 1991 - January 1992
Eastman Kodak January 1985 - January 1990
Skills
IT Strategy, Sales, Scanners, Printers, Solaris, Technical Support, Digital Imaging, Unix, Servers, Color Management, Systems Engineering, Data Conversion, Computer Hardware, TCP/IP, Document Management, Document Imaging, Client/server, Networking, Solution Selling, Salesforce.com, Pre-sales, Professional Services, Hardware, Software Development, Integration, Digital Printing, Sales Process, Certified Color..., EFI Fiery Controllers, Creo Color Controllers, Color Calibration, Color Profies, Shell Scripting, Lotus Notes, Managed Services, Data Center, Enterprise Software, Selling, Direct Sales, Enterprise Content..., Microsoft SQL Server, Software Industry, Software Implementation, Cloud Computing, Variable Data Printing, Troubleshooting, Windows Server, Management, Sales Presentations, Disaster Recovery
Education
Rochester Institute of Technology 1986 — 1990
Master of Science, Electrical Engineering/Digital Imaging Systems
Clemson University 1982 — 1984
Bachelor of Science, Computer Engineering
Bell and Howell January 2015 - Present
Ricoh Americas Corporation April 2014 - January 2015
Ricoh Production Print Solutions (InfoPrint Solutions ) July 2007 - March 2014
IBM - Printing Division (InfoPrint Solutions ) July 2007 - July 2008
Tribune - Sun-Sentinel - Sun-Sentinel.com April 2004 - June 2007
Comedy Central December 2000 - January 2003
Court TV (now known as TRU TV) October 1994 - December 2000
Skills
Document Management, Compliance, Healthcare, SaaS, Account Management, New Business Development, Customer Relations, Business Process..., Sales Management, Team Management, Marketing Strategy, Negotiation, Business Strategy, Solution Selling, Consultative Selling, Sales Support, Team Building, Business Analysis, Email Marketing, Direct Mail, E-commerce, Sales Operations, Customer Service, Pre-sales, Sales Process, Selling, Sales, Lead Generation, Professional Services, Multi-channel Marketing, Cloud Computing, Marketing, Team Leadership, CRM, Sales Presentations, Enterprise Software, Direct Sales, Competitive Analysis, Strategic Partnerships, Advertising, B2B, Channel Partners, Vendor Management, Strategy, Product Marketing, Managed Services, Business Intelligence, Business Development, Cross-functional Team..., Go-to-market Strategy
Education
Florida International University - College of Business 2004 — 2006
MBA, Business Administration
City University of New York City College 1996 — 2000
BA, Liberal Arts
Ricoh Americas Corporation April 2015 - Present
In Transition - Relocated to Chandler, AZ June 2014 - Present
American Licorice July 2013 - June 2014
American Licorice Company January 2009 - June 2014
American Licorice Company February 2008 - June 2014
Proacta Inc. January 2006 - July 2007
Ligand Pharmaceuticals 2004 - 2005
Attenuon, LLC August 2000 - October 2004
The Immune Response Corporation May 1990 - October 1998
Skills
Cross-functional Team..., Process Improvement, Finance, Budgets, Strategic Planning, Competitive Analysis, Financial Analysis, Business Planning, Forecasting, Management, Data Analysis, Strategy, Business Process..., Marketing, Market Research, Business Strategy, Leadership, Business Development, Mergers & Acquisitions
Education
Chapman University 1991 — 1993
Bachelor's Degree, BSBA - Finance, Graduated Cum Laude
Audible, Inc. January 2015 - Present
System Soft Technologies, LLC April 2009 - Present
Merck October 2009 - December 2014
nGenera Corporation, Bellevue, WA June 2009 - September 2009
FM Global March 2009 - May 2009
Lenovo June 2008 - March 2009
Blackwell Consulting Services August 2007 - June 2008
Perficient Inc. July 2006 - August 2007
Client: Microsoft Corporation June 2005 - July 2006
Ricoh Americas Corporation 2003 - 2005
Skills
User Experience, User-centered Design, Usability Testing, Information Architecture, Heuristic Evaluation, Persona, Usability Engineering, Contextual Inquiry, User Research, User Experience Design, Wireframes, Usability, Task Analysis, Paper Prototyping, Rapid Prototyping, User Interface, User Interface Design, Requirements Gathering, Wire Framing, Interaction Design, Human Factors, Axure
Education
Clemson University 2001 — 2003
Master of Science (MS), Human Factors and Usabilty
Ricoh Americas Corporation November 2013 - Present
Ricoh Americas Corporation June 2011 - October 2013
Staples Business Advantage March 2008 - May 2011
Enterprise Rent-A-Car May 2003 - February 2008
Skills
Sales Operations, Sales Management, New Business Development, Sales, Customer Service, Cold Calling, Sales Process, Marketing, Account Management, Management, B2B, Customer Satisfaction
Education
Cheyney University of Pennsylvania 1998 — 2003
2003Bachelor of Arts, Communications
Roxbourough High School 1998 — 2002
Ticket Toledo Inc. September 2004 - Present
Mecca Shriners January 2014 - January 2015
New York State Unified Court System June 2013 - August 2013
Shriners Hospitals for Children January 2010 - January 2013
Ricoh Americas Corporation 1999 - 2001
Skills
Team Building, Public Speaking, Consulting, Traffic Violations, Strategic Planning, Investments, Microsoft Excel, Management, Customer Service, Research, Budgets, Litigation, Event Planning, Sales, Renovation, Nonprofits, Community Outreach, Public Relations, Small Business, Fundraising, Negotiation, Leadership, Government, Policy, Marketing, Contract Negotiation, Entrepreneurship, Leadership Development, Training
Education
The City University of New York - The City College of New York 2012 — 2014
Bachelor of Arts (B.A.), Pre-Law, 3.5
CUNY Hostos Community College 2011 — 2012
Associate of Arts (A.A.), Criminal Justice, 3.9
ADP November 2013 - Present
Ricoh Americas Corporation March 2013 - November 2013
Ricoh USA April 2012 - March 2013
Ricoh Americas Corporation October 2008 - April 2012
IKON Office Solutions January 2007 - October 2008
Triosyn Corp. November 2005 - November 2006
Skills
Professional Services, Photocopier, Printers, Networking, IT Service Management, Solution Selling, Document Management, Cold Calling, Salesforce.com, Direct Sales, Sales Process, Sales Management, Account Management, Managed Print Services, New Business Development, Selling, Document Imaging, Sales, Business Development, Pre-sales
Education
Champlain College 2007 — 2011
MSMIIT, Master's of Science in Managing Innovation and Information Technology
Saint Michael's College 1998 — 2002
Bachelors, Political Science
Ricoh Americas Corporation January 2007 - Present
Lanier Worldwide May 2003 - January 2007
Lanier Worldwide September 2002 - April 2003
Lanier Worldwide June 2001 - August 2002
Lanier Worldwide September 1999 - May 2001
Lanier Worldwide March 1997 - August 1999
Eastman Kodak June 1981 - February 1997
Eastman Kodak July 1988 - December 1989
Education
SUNY Orange County Community College 2010 — 2010
Information Technology
City University of New York 1985 — 1988
Electrical Engineering
University at Albany, SUNY 1978 — 1980
BS, Physics and Math
Ricoh Americas Corporation January 2001 - Present
Xerox May 1990 - December 2000
Skills
Document Imaging, Document Management, Leadership, Managed Print Services, Professional Services, Enterprise Content..., Solution Selling, Process Improvement, Enterprise Software, Ricoh, Managed Services, Networking, Kofax, Printers, SaaS, Salesforce.com, Sales Process, Sales, Scanners, Direct Sales, Pre-sales, Cloud Computing, Document Capture, Software Industry, CompTIA, Sales Presentations, Photocopier
Education
City University of New York-College of Staten Island 1973 — 1977
Ricoh Americas Corporation April 2005 - Present
Ricoh Business Systems 2005 - Present
Software AG 2002 - 2005
Evoke 2000 - 2002
Skills
Document Management, Managed Print Services, Document Imaging, Solution Selling, SaaS, Enterprise Software, Managed Services, Salesforce.com, Enterprise Content..., Direct Sales, Sales Process, Project Management, Cloud Computing, Account Management, Professional Services, Sales Operations, CRM
Education
City University of New York-Brooklyn College 1975 — 1979
US Department of Homeland Security April 2014 - Present
Ricoh Americas Corporation December 2013 - February 2014
Dealer.com August 2013 - November 2013
US Department of Homeland Security January 2012 - May 2013
Champlain College Library August 2010 - December 2012
Winooski Family Center 2006 - 2010
Winooski Family Center 2005 - 2006
AmeriCorps*VISTA 2003 - 2005
Fletcher Free Library January 2001 - July 2003
Skills
Grants, Community Development, Strategic Planning, Community Outreach, Nonprofits, Library, Accounts Receivable, Microsoft Excel, Microsoft Office, Microsoft Word, Databases, Grant Writing, Policy, Fundraising, Program Development, Higher Education, Event Planning
Education
Champlain College 2010 — 2013
Bachelor of Science (B.S.), Business
Community College of Vermont 2005 — 2010
Associate of Science (A.S.), Business
Carlson Travel Academy 1995 — 1995
Carolina Office Systems March 2015 - Present
Advance Auto Parts January 2010 - March 2015
Ricoh Americas Corporation September 2005 - January 2010
Skills
Consultative Selling, Sales Management, Direct Sales, Sales Process, Account Management, Key Account Management, Key Account Development, National Accounts, National Account..., National Account Sales, Territory Planning, Territory Analysis, Customer Acquisition, Customer Retention, Customer Engagement, Customer Focus, Customer Satisfaction, Customer Service, District Management, Cold Calling, Salesforce.com, MS Office Suite, Internet, Sales Operations, Technology..., New Business Development, Strategic Partnerships, Oracle, Oracle Reports, Profit Improvement, Selling, Management, Pricing, Training, Forecasting, Sales Presentations, Profit, Networking, P&L Management, Merchandising, Sales Force Development, Solution Selling, CRM, Microsoft Office, B2B, Profit Maximization, Building Relationships, P&L, Program Management, Cross-functional Team...
Education
Clemson University 2001 — 2005
Bachelor of Science, Management
F.H. Paschen JOC Division July 2014 - Present
Ricoh Americas Corporation February 2014 - June 2014
Ricoh Americas Corporation July 2013 - February 2014
City of Chicago September 2006 - December 2011
Fisher and Fisher January 2001 - January 2006
Ira T. Nevel October 2000 - January 2001
Kohl's Department Store September 1997 - October 2000
Skills
Notary Public, Microsoft Excel, Customer Service, Administration, Policy, Government, Public Speaking, Event Planning, Microsoft Word, Access, Sales, Community Outreach, Process Scheduler, Training, Outlook, Word, Excel, Administrative..., Strategic Planning
Education
City Colleges of Chicago-Wilbur Wright College 2011 — 2012
Robert Morris University - Illinois 1985 — 1986
Elizabeth Seton High SchoolSouth 1980 — 1984
Diploma, General
Ricoh Americas Corporation June 2012 - Present
Skills
Facilities Management, Procurement, Purchasing, Account Management, Microsoft Excel, Customer Service, Microsoft Office
Education
Berkeley High School 1974 — 1978
Charleston Southern University
RICOH AMERICAS CORPORATION December 1998 - October 2008
Education
Cheyney University of Pennsylvania 1966 — 1970
bachelors, biology
Ricoh Americas Corporation 2008 - Present
Keymark 2007 - 2008
Micro Analysis & Design 2004 - 2007
Medtronic SNT 2002 - 2004
Wyndemere 2001 - 2001
Visual Numerics 1996 - 2001
GTE Government Systems 1992 - 1996
Skills
Requirements Analysis, Testing, Integration, Software Development, Unix, Software Engineering, Linux, SQL, Java, Quality Assurance, Software Project..., XML, Software Quality..., Regression Testing, Program Management
Education
Chapman University
BS, Computer Science
Hunter Business Development February 2013 - Present
Armada Data Solutions January 2010 - September 2011
Ricoh America's Corporation January 2006 - October 2008
Syscom Techologies April 2006 - April 2008
Synnex Information Technologies May 2000 - September 2003
Skills
B2B, Recruiting, Executive-Level..., C-Level Relationships, C-Level Sales, RPO, Sales&Marketing, Executive Sales..., Career Strategist, Staffing Services, Contingency Staffing, High-volume Recruiting, B2B Marketing Strategy
Education
Clemson University 1991 — 1995
BS, Agricultural Economics
Ricoh Americas Corporation May 1997 - Present
Education
Clemson University 1985 — 1990
Bachelor of Science in Industrial Engineering
Ricoh Americas Corporation September 2009 - Present
Konica Minolta May 2007 - May 2009
Konica Minolta July 2004 - May 2007
Sears, Roebuck and Co. July 1999 - May 2002
Skills
Strong customer service..., Effective problem..., Supervisory Skills, Database Administration, Training & Development, Technical Training, Creative Writing, Public Speaking, Public Relations, Freelance Writing, Business Travel, Leadership Development, Operations Research, Business Planning, Project Planning, Customer Relations, Customer Focus, Sales Support, SAP, Microsoft Office, Personal Development, Sales Presentations, Sales Operations, Customer Service
Education
Institute of Children's Literature; West Redding, CT 2000 — 2003
Children's Literature
Champlain College 1999 — 2002
BS, Media Communications/Public Relations
University of New Brunswick 1997 — 1998
Arts/Sciences
Ricoh Americas Corporation May 2012 - Present
Johnson Controls May 2011 - May 2012
Medtronic January 2007 - May 2011
Skills
Operations Management, Facilities Operations, Facilities Management, Six Sigma, People Development, Operational Excellence, Customer Satisfaction, Call Centers, Docks, Print Management, Dock Management, call center, Print Centers, Records, Document Imaging, Customer Service
Education
Century College
Ricoh Americas Corporation April 1982 - Present
Dale Carnegie Training September 1989 - April 2005
Vest Furniture May 1980 - April 1982
Sight in Sound October 1976 - May 1980
Kentucky State Government October 1972 - January 1976
Skills
Team Facilitation, Training Delivery, Training Facilitation, Teacher Training, Communication Training, Team Leadership, Employee Training, Sales Presentations, Document Imaging, Training, Sales Process, Customer Satisfaction, Managed Print Services, Salesforce.com, Document Management, Performance Management, Sales, Sales Operations, Retail, Sales Force Development, B2B, Business Process, Direct Sales, Enterprise Software, Managed Services, Management, Major Accounts, Lead Generation, Business Process..., Strategy, Organizational..., Process Improvement, Vendor Management, Coaching, Account Management, Customer Retention, Team Building, CRM, Professional Services, New Business Development, Enterprise Content..., SaaS, Time Management, Sales Management, Leadership, Cross-functional Team..., Call Centers, Software Industry, Selling, Leadership Development
Education
Cincinnati Christian University 1976 — 1980
Christian Education
Western Kentucky University 1972 — 1976
Bachelor of Science (BS), Business Administration and Management, General
Belkin International, Inc. March 2013 - Present
Cisco Systems September 2010 - March 2013
Cisco Systems 2008 - September 2010
Cisco Systems July 2006 - 2008
Mitsubishi Motors June 2005 - July 2006
Ricoh Americas Corporation 2001 - June 2005
Skills
Cross-functional Team..., Forecasting, Supply Chain Management, Supply Chain, Product Lifecycle..., Sales Operations, Collaboration, Collaborative..., Business Planning, Operations Management, Lean Manufacturing, Logistics, Leadership, P&L Management, Manufacturing, Six Sigma, Process Improvement, Product Management, Strategy, Management
Education
Chapman University, The George L. Argyros School of Business and Economics 2002 — 2005
MBA, Business
UC Irvine 1995 — 2000
Bachelor of Arts (B.A.), Psychology
Ricoh Americas Corporation June 2014 - Present
Double Gemini December 2013 - Present
Sleep Inn & Suites July 2013 - Present
Zenithmedia June 2012 - August 2012
SuperFutures July 2011 - November 2011
Levi's® Footwear & Accessories 2007 - 2011
Levi's® Footwear & Accessories 2007 - 2011
Modiba productions and publishing September 2009 - April 2010
Skills
Social Media, Marketing, Facebook, PowerPoint, Strategy, Marketing Communications, Publishing, Video, Analysis, Social Networking, Microsoft Word, Entertainment, WordPress, Digital Marketing, Public Relations, Advertising, Digital Media, Event Management, Publications, Microsoft Excel, Blogging, Social Media Marketing, Music, Microsoft Office
Education
City University of New York-Brooklyn College 2009 — 2011
Business, Marketing
Gotham Writers
winston churchill high school
winston churchill high school
Ricoh Americas Corporation April 1994 - March 2010
Education
Cerritos College
Computer Science; Certifications
Springleaf Financial Services 2011 - Present
Ricoh Americas Corporation 2010 - 2011
ADT Security 2005 - 2010
Skills
Sales Management, Team Building, Cold Calling, Sales, Account Management, Direct Sales, Customer Service, Management
Education
Charleston Southern University 2000 — 2006
bs, sociology
Charleston Southern University 2001 — 2005
bs, sociology, pshychology, education
Cracks and Crevices January 2014 - Present
Ricoh Business Solutions February 2010 - November 2012
Ricoh Americas Corporation February 2010 - November 2012
Skills
Managed Print Services, Document Imaging, Major Accounts, Sales Process, Cold Calling, Solution Selling, Photocopier, Direct Sales, B2B, Document Management, Salesforce.com, Account Management, Sales Presentations, Selling, Sales Management, Customer Service
Education
University Of Phoenix 2006 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
Chestnut Hill College 1999 — 2001
Criminal Justice and Corrections
Arthur J. Gallagher & Co. October 2014 - Present
MRI Software LLC May 2013 - August 2014
Ricoh Americas Corporation May 2011 - February 2013
Gallagher Koster Insurance Agency May 2008 - August 2010
Skills
Cold Calling, Sales, Salesforce.com, Solution Selling, Account Management, Customer Service, Microsoft Excel, PowerPoint, Marketing, Social Media, Enterprise Software, New Business Development, Sales Management, Microsoft Office, Marketing Strategy, Negotiation, Risk Management, Intercollegiate..., Accident Insurance
Education
Clemson University 2007 — 2011
Bachelor of Science, Management
Clemson University - College of Business and Behavioral Science 2007 — 2011
Bachelor of Science, Business Management
Fusion-io July 2013 - Present
Ricoh Americas Corporation May 2010 - June 2013
IKON Office Solutions 2006 - 2010
Skills
Solution Selling, Virtualization, Cloud Computing, Flash Storage, Solution Architecture, Pre-sales, Enterprise Software, Sales Engineering, Professional Services, IaaS, Storage Solutions, Big Data, Technology Integration, Disaster Recovery, Data Center, Consulting, Enterprise Content..., Direct Sales, Management, PaaS, SaaS, Sales Process, Linux, Windows Server, Managed Services
Education
City University of Seattle
Engineering Management
Heald College
Associate's Degree, Electronic Engineering
ADEX Telecommunications/Contractor for Ericsson August 2014 - Present
TEK Systems Contractor for Cricket Wireless March 2014 - August 2014
Convergenz, LLC (Contractor for Ericsson) September 2013 - March 2014
Ericsson 2013 - 2014
WorldPay US October 2012 - September 2013
Ricoh Americas Corporation April 2012 - September 2012
Dell, Panama November 2011 - February 2012
MDMA December 2010 - September 2011
Military Debt Management Agency December 2010 - September 2011
Military Debt Management Agency 2010 - September 2011
Skills
Telecommunications, Troubleshooting, Networking, Technical Support, Routers, WAN, Call Center, Computer Network..., VoIP, Call Centers, Customer Service, TCP/IP, T1, IP, Wireless, Active Directory, Help Desk Support, Software Installation, Cisco Technologies, DoD
Education
Central Texas College
Ricoh Americas Corporation January 2013 - April 2014
Cisco Systems November 2012 - January 2013
Diamond Power February 2012 - October 2012
Verizon Business February 2008 - August 2011
Verizon Enterprise Solutions Group November 1998 - January 2008
Skills
Proposal Management, Proposal Writing, Proposal Development, Proposal Leadership, RFP response generation, Marketing Communications, Technical Writing, Technical Editing, Telecommunications, Project Management, Business Development, SharePoint, Microsoft Office, Sales Support Tools, RFP, Cross-functional Team..., Project Planning, Vendor Management, Management, Enterprise Software, Leadership
Education
University of Phoenix 2003 — 2007
MBA, Technology Management
Cheyney University of Pennsylvania
B.A., English
Ricoh Americas Corporation December 2009 - Present
XEROX April 2008 - November 2009
Bank Of America July 1990 - January 2000
Skills
Document Imaging, Customer Satisfaction, Solution Selling, Sales Process, Managed Print Services, Customer Oriented, Offset Printing, Purchasing Supplies, Accounts Payable, Accounts Receivable, Billing Process, Job Estimating, Job Scheduling, Inventory Control, Shipping Systems, Mailroom Operations, Fulfillment Management, Event Planning, Employee Training, Paper Industry
Education
Cerritos College 1990 — 1992
GED, Various classes
Webster Career College 1989 — 1989
Technical School, Accounting and Payroll
Ricoh Americas Corporation October 2011 - Present
Ricoh Americas Corporation January 2008 - October 2011
Ricoh Americas Corporation July 2005 - January 2008
Education
CSU, Fullerton
Cerritos College
Sharp Business Systems - Georgia June 2012 - Present
Ricoh Americas Corporation May 2007 - May 2012
DocuTeam Inc September 2004 - June 2007
IKON Office Solutions June 1999 - July 2004
Haskell New York 1992 - 1997
Skills
Business Planning, Business Strategy, Customer Service, Document Imaging, Managed Print Services, Solution Selling, Time Management, Direct Sales, New Business Development, Strategic Planning, Major Accounts, Account Management, Cold Calling, Sales Operations, Sales Presentations, Sales Process, Salesforce.com, Selling, B2B
Education
Hunter College
Ricoh Americas Corporation October 1976 - Present
US Navy 1972 - 1975
Skills
A+ Certified, Net+ Certified, Software Installation, Scanners, Printers, Integration
Education
Citrus College 1973 — 1974
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Miami Dade College 1970 — 1971
Liberal Arts and Sciences/Liberal Studies
CBRE June 2015 - Present
Ricoh Americas Corporation October 2014 - June 2015
Skills
Customer Service, Account Management, Training, Program Management, Event Planning, Microsoft Office, Leadership, Vendor Relationship..., Customer Satisfaction, Project Planning, Vendor Management, Project Management, Facilities Management
Education
Central Washington University
Broadcast Communications, Communications/Advertising
Actiontec Electronics September 2014 - Present
Atmel Corporation January 2011 - June 2014
Advantech Corporation February 2003 - January 2011
Ricoh Americas Corporation October 2000 - January 2003
MindMaker, Inc. January 2000 - October 2000
Skills
SAP ERP, SAP ECC, SAP BW, SAP BI, ABAP, SAP Portal, FI, CO, SD, MM, SDLC, Business Analysis, Requirements Analysis, Business Process, Business Objects, Project Management, SAP FI, Materials Management
Education
City University of New York
Master of Science (M.S.), Computer Science
Shanghai University of Science and Technology, Shanghai, China
Bachelor of Science (BS), Computational and Applied Mathematics
Ricoh Americas Corporation August 2014 - Present
Ricoh Americas Corporation 1994 - 2014
Ricoh Americas Corporation 1994 - 2014
Skills
Customer Service, Technical Leadership, Software Installation, Problem Solving, Integration, Troubleshooting, ITIL, Printers, Security, Computer Hardware, Team Leadership, Direct Sales, Software Documentation, Technical Support, Operating Systems, Product Management, Windows, Call Centers, System Administration, Hardware, Data Center, Networking, Managed Print Services, Document Imaging, Cloud Computing, Ricoh, Solution Selling, Document Management, Major Accounts, Photocopier, Sales Process, Salesforce.com, Enterprise Content..., Scanners, Kofax, Pre-sales, Enterprise Software, SaaS, Account Management, Professional Services, B2B, Sales Presentations, Cold Calling, Managed Services, Sales Operations
Education
Clark College 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Electrical and Electronics Engineering
Portland State University
eletrical engineering
Ricoh Americas Corporation June 2012 - Present
Vesta Corporation January 2009 - June 2010
Cottonwood Financial May 2006 - January 2007
Education
Clackamas Community College 2009 — 2013
Associate's degree (in progress), Administrative Office Professional
Ricoh Americas Corporation August 1993 - Present
Xerox July 1983 - April 1988
Skills
private guitar..., Troubleshooting, Hardware, Technical Support, Windows 7, Windows Server, Virtualization, Active Directory, Computer Hardware, Disaster Recovery, Servers, Software Installation, VMware
Education
San Francisco State University 1988 — 1992
Bachelor of Music, Music Performance, General, graduate
City College of San Francisco 1981 — 1983
Associate's degree, Civil Engineering Technology/Technician
Ricoh Americas Corporation March 2014 - Present
Stillwater Motors September 2011 - March 2014
Global Bridge April 2008 - October 2008
Polar Chevrolet Mazda October 1998 - April 2008
Skills
Customer Service, Customer Satisfaction, Inventory Management, Automotive, Microsoft Word, Microsoft Excel, Vehicles, Automobile, Microsoft Office, Team Building, Process Improvement, Automotive Aftermarket, Administrative..., Office Management, Accounts Payable, Payroll
Education
Century College 1995 — 1997
Associate of Science (A.S.), Emergency Medical Technology/Technician (EMT Paramedic)
Burkett Law Firm, LLC October 2014 - Present
Collins & Burkett Law Firm, LLC May 2014 - October 2014
Bush Law Group, P.C. May 2013 - April 2014
Ricoh Americas Corporation June 2012 - July 2012
Nelson Mullins May 2011 - June 2012
Education
Charleston School of Law 2012 — 2015
Doctor of Law (JD)
University of South Carolina-Columbia 2008 — 2012
Bachelor of Arts (BA), Political Science and Government
Novitex Enterprise Solutions June 2015 - Present
Ricoh Americas Corporation November 2013 - June 2015
DTZ, a UGL company January 2011 - October 2013
IKON Office Solutions August 2007 - January 2011
Skills
Project Management, Process Improvement, Business Process..., SAP, Analysis, Vendor Management, Troubleshooting, Project Planning, Business Process
Education
Charter Oak State College
University of Phoenix
Associate’s Degree, Business Administration and Management, General