Ricoh Americas Corporation
Industry: Company
DescriptionHeadquarters: Malvern, Pennsylvania, United States Founded: 1987 Subsidiaries: Ricoh Canada, Mindshift Technologies, Inc., Parent organization: Ricoh
Ricoh Americas Corporation List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Ricoh Americas Corporation. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Ricoh Americas Corporation Employees
HERE, a Nokia company June 2014 - Present
Nokia June 2013 - June 2014
The University of Texas at Austin September 2009 - April 2013
Texas Instruments May 2012 - August 2012
Ricoh Americas Corporation June 2011 - September 2011
Cisco Systems May 2010 - August 2010
Inria May 2008 - August 2008
TU Dresden December 2007 - January 2008
Skills
Algorithms, Computer Vision, Image Processing, Signal Processing, Machine Learning, C, Optimization, Matlab, Pattern Recognition, C++, Algorithm Design, Statistics, Data Mining, LaTeX, MPI, Parallel Programming, OpenMP, Agile Methodologies, Git, Python
Education
The University of Texas at Austin 2011 — 2013
PhD, Electrical and Computer Engineering
The University of Texas at Austin 2009 — 2011
M.S, Electrical and Computer Engineering
Indian Institute of Technology, Roorkee 2005 — 2009
B.Tech, Electrical Engineering
Ricoh Americas Corporation July 2014 - Present
Eat n' Park May 2014 - Present
Al Patti's Bar and Grill May 2013 - May 2014
S&T Bank Arena September 2013 - December 2013
Skills
Coaching, Team Building, Inventory Management, Food, Event Management, Event Planning, Management, Strategic Planning, Microsoft Office, Food & Beverage, Budgets, Food Service, Leadership, Restaurants, Sales, Customer Service, Customer Satisfaction, Customer Retention, Long-term Customer..., Instructional Technology, Information Technology, Educational Technology, Education, Teaching, Team Leadership, Team Management, Team-oriented, Self-driven, Assertiveness, Self-management
Education
Indiana University of Pennsylvania 2008 — 2013
Bachelor of Science (B.S.), Physical Education and Sport
Fox Chapel Area High School 2004 — 2007
Rackspace, the #1 managed cloud company May 2015 - Present
Pearson June 2014 - May 2015
Webhead May 2014 - June 2014
Sistema Technologies January 2014 - April 2014
Ricoh Americas Corporation May 2013 - January 2014
The Scooter Store June 2011 - March 2013
Maxim Integrated June 2010 - June 2011
Skills
Computers, Network Administration, Desktop Administration, Printers, Maintenance & Repair, Laptops, Help Desk Support, Quality Assurance, Windows XP, Technical Support, A+ Certified, Computer Repair, Call Centers, Software Installation, Troubleshooting, Hardware, Wireless Networking, Computer Hardware, Customer Satisfaction, CompTIA A Certification, Network, Office 2010, Computer Maintenance, Computer Security, Desktop Computers, Windows Server, Active Directory, Windows 7, TCP/IP, Windows XP Pro, VMware, Information Technology, Computer Hardware..., Router Configuration, Wireless Routers, Windows, Microsoft Word, BMC Remedy, Customer Service, Linux, Microsoft Office, Networking
Education
Western Governors University 2015 — 2017
Master of Science (MS), Information Security and Assurance
ITT Technical Institute-San Antonio 2013 — 2015
Bachelor of Science (BS), Information Systems and Cybersecurity
ITT Technical Institute- San Antonio 2010 — 2013
Associate's degree, Network System Administration
Ricoh Americas Corporation January 2013 - Present
Magic Jump Rentals May 2012 - December 2012
Pheonix Audio Technology May 2011 - April 2012
Skills
Telecommunications, Project Management, Microsoft Office, Microsoft Excel, Customer Service, Strategic Planning, VoIP, Sales Management, Windows, Troubleshooting, Networking, PowerPoint, Customer Satisfaction, Microsoft Word, Security, Social Media, English, Computer Hardware, Windows 7, System Administration, Social Networking, Warehousing, Shipping, Photoshop, OS X, Access, HTML
Education
ITT Technical Institute-Sylmar 2010 — 2012
Associate of Science (A.S.), Computer and Electronics Engineering
Ricoh Americas Corporation June 2015 - Present
Ricoh Americas Corporation September 2010 - May 2015
XTRA Lease LLC August 2009 - September 2010
Enterprise Rent-A-Car October 2007 - March 2009
Enterprise Rent-A-Car October 2003 - October 2007
Enterprise Rent-A-Car August 2001 - October 2003
Skills
Sales Management, Solution Selling, Customer Acquisition, Customer Satisfaction, Sales Growth, Change Management, Operations Management, Training, Sales Hiring, Pricing Strategy, Financial Statements, Employee Management, Negotiation, Branding & Identity, Contract Negotiation, Leadership, Sales Operations, Management, Sales, Strategy, Sales Presentations, Direct Sales, Account Management, Sales Process, Customer Retention, Forecasting, Salesforce.com, Selling, B2B, Strategic Planning, Marketing, Enterprise Software, New Business Development, Recruiting, Cold Calling, P&L Management, Income Statement, Key Account Management, Customer Service, Lead Generation, CRM, Business Development, Sales Force Development, Pricing, Building Relationships, Selling Skills, Networking, Profit, Time Management, Hiring
Education
Indiana University Bloomington 1993 — 1997
Bachelors, Marketing
High School 1990 — 1993
Key to the World Travel 2013 - Present
Ricoh Americas Corporation December 2000 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop, CompTIA A+ Certification, Network + Certified, CompTIA PDI+..., Troubleshooting, Computer Hardware, Facebook, Photography, Disney Vacations
Education
ITT Technical Institute-Greenfield 1997 — 1999
Associate of Science (AS), Electrical and Electronics Engineering
Green High School 1991 — 1993
City of Johnston June 2015 - Present
Ricoh Americas Corporation August 2013 - June 2015
Plato's Closet March 2013 - June 2013
Vinton Unlimited January 2013 - April 2013
Perkins Restaurant and Bakery Server July 2011 - January 2013
Fund for the Public Interest May 2011 - June 2011
RJ Ender Computers December 2004 - August 2010
Skills
Sub-Area Plans, Comprehensive Planning, Urban Revitalization, Public Relations, Growth Management, Environmental Planning, Grant Writing, Project Management, Land Use, Urban Planning, Social Media, Newsletters, Customer Service, Report Writing, Public Speaking, Event Planning, Training, Community Outreach, Rural Planning, Regional Planning, International..., Mandarin, Spanish, Neighborhood Development, Quantitative Research, Printer Repair, Computer Repair, Qualitative Research, zoning, English, Urban Planning History, Policy Analysis, Politics, Landscaping, Management, Supply Ordering, Troubleshooting, Team Leadership, Leadership, Research, Sales, Fundraising, Community Development, Sustainability, Communication, Social Networking, Microsoft Office, Microsoft Excel
Education
Iowa State University 2015 — 2016
2nd Major, Environmental Studies
Iowa State University 2010 — 2012
Bachelors of Science, Community and Regional Planning
Kirkwood Community College 2009 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
University of Iowa 2008 — 2009
Vinton-Shellsburg Community School District 1995 — 2008
High School
Ricoh Business Solutions September 2010 - Present
Ricoh Americas Corporation June 2005 - September 2010
IKON Office Solutions January 2000 - June 2005
IKON Technology Services June 1998 - January 2000
Skills
Solution Selling, Salesforce.com, Managed Print Services, Direct Sales, Sales Process, Enterprise Content..., Sales Management, Major Accounts, Information Security..., Account Management, Coaching, CRM, New Business Development, B2B, Data Center, Managed Services, Professional Services, Sales Presentations, Selling, Pre-sales, Ricoh, Customer Retention, Document Imaging, Key Account Management, Document Management, Strategic Partnerships, Sales Operations, SaaS, Cloud Computing, Enterprise Software, Cold Calling, Contract Negotiation, Complex Sales, Software Industry, Lead Generation, Channel Partners, Sales, Outsourcing, Management, Customer Satisfaction, Business Planning, Qualifying Prospects, Consultative Selling..., Business Strategy, P&L Management, Business Development, Business Alliances, International Sales, Go-to-market Strategy
Education
University of Massachusetts at Amherst - Isenberg School of Management 1978 — 1982
Marketing and Sociology
Kai USA Ltd. - Kershaw Knives, Zero Tolerance Knives, and Shun Cutlery December 2013 - Present
Ricoh Americas Corporation May 2000 - April 2013
Ricoh Americas Corporation May 2000 - April 2013
McDonald's Corporation May 1996 - April 2000
Skills
Copier setup, testing,..., Computer Hardware, Computer Repair, Customer Satisfaction, A+ Certified, Networking, Testing, Photocopier, Document Imaging, Pallet Jack, Warehousing
Education
ITT Technical Institute-Portland 1997 — 1999
Associate's degree, Electronics Engineering Technology, 3.2
North Pacific Properties January 2015 - Present
Hertz January 2007 - October 2014
Hertz January 2005 - January 2007
Ricoh Americas Corporation November 2003 - October 2004
The Keyes Company January 2003 - November 2003
Skills
Entrepreneurship, People Management, Revenue Analysis, Revenue & Profit Growth, Outside Sales, Leading Positive Change, Account Management, Culture Change, Management, Marketing, Sales, Customer Service, Sales Management, Customer Satisfaction
Education
University of Miami - School of Business 2000 — 2002
Bachelor's Degree, Major: Management Minors: Marketing, 3.75
Iona College 1998 — 2000
Associate's Degree, Business, Management, Marketing, and Related Support Services
Livingston International March 2015 - Present
Ricoh Americas Corporation October 2009 - February 2015
Ithaca College January 2006 - May 2008
Skills
Quality Assurance, Quality Control, Time Management, Adobe Acrobat, Microsoft Office, Microsoft Excel, Microsoft Word, Digital Media Services, Digital Printing, Copying, Invoicing, Data Entry, Customer Service, Team Leadership, Photoshop, Fine Art, Screen Printing, Art History, Filezilla, File Transfer
Education
Ithaca College 2004 — 2008
Bachelor's Degree, Fine Arts, 3.87/4.0
West Seneca East
Regents Diploma with High Honors
Xerox February 2015 - Present
Xerox October 2007 - December 2014
Canon, Inc. March 2006 - October 2007
Ricoh Americas Corporation August 2004 - January 2006
Skills
Direct Sales, Digital Electronics, Computers, Digital Printing, Color Printing, Inkjet, Toner, Workflow Software, Variable Data Printing, Print On Demand, Selling, Color Management, Sales, Cold Calling, Managed Print Services, Print Management, Document Imaging, Major Accounts
Education
ITT Technical Institute-Greenfield 2000 — 2004
Bachelor of Science, Electronic Engineering Technology
ITT Technical Institute-Greenfield 2000 — 2004
Associate of Science, Electronic Engineering Technology
Academy of Arts and Sciences July 2014 - Present
Collegebound Consulting December 2012 - Present
Ricoh Americas Corporation March 2013 - July 2014
WSWHE Boces September 2009 - October 2012
Skills
Presentations, Communication, Organizational..., Team Leadership, Public Speaking, Public Relations, Proposal Writing, Text Editing, Consulting, Career Counseling, Student Counseling, Collaborative Leadership, Organizational..., Organizational..., Sports Coaching, Presentation Coaching, Report Writing, Educational Technology, Multi Tasking, Creative Strategy, Solution Selling, IT Solutions, Creative Problem Solving, Collaborative Problem..., Proofreading, Cold Calling, Customer Service, Customer Retention, Goal Oriented, Highly detail oriented, Customer Oriented
Education
SUNY Plattsburgh 2008 — 2009
Master of Science (M.S.), Adolescence Education
Ithaca College 2004 — 2008
Bachelor of Arts (B.A.), English
Study Abroad in the Dominican Republic--Ithaca College 2006 — 2006
International Relations
Wells Fargo Home Mortgage April 2015 - Present
Håper LLC September 2013 - Present
Cystic Fibrosis Foundation March 2012 - Present
Wells Fargo September 2012 - April 2015
Ricoh Americas Corporation August 2011 - May 2012
Starbucks Coffee Company July 2010 - June 2011
Marsh Supermarkets July 2002 - March 2010
Sigma Products November 2007 - April 2009
Skills
Microsoft Office, Budgeting, Merchandising, Sales Presentations, Powerpoint, Excel, Word, Outlook, Grocery, Salesforce.com, Critical Thinking, Strategic Thinking, Strategic Planning, Business Strategy, Business Analysis, Business Planning, Change Management, Account Management, Management Consulting, Business Management, New Business Development, Business Process, International Business, Small Business, Process Improvement, Process Development, Financial Analysis, Financial Planning, Financial Management, Corporate Finance, Financial Markets, Stock Market, Customer Relations, Customer Service, Customer Satisfaction, Customer Experience, Customer Retention, Customer Acquisition, Prospect Research, Organizational Change, Change Leadership, Small Business..., Leadership Development, Product Strategy, Budget Analysis, Mortgage Lending, Mortgage Banking, Sales, Management, Training
Education
Indiana University - Kelley School of Business 2007 — 2010
Bachelor of Science, Business; Finance, International Studies
Purdue University 2006 — 2007
Bachelor's, Business Management
Carmel High School 2002 — 2006
Academic Honors Diploma
Ricoh Americas Corporation December 2014 - Present
inSync Staffing June 2014 - December 2014
Speedway LLC May 2013 - October 2014
Dick's Sporting Goods November 2011 - May 2013
The Home Depot July 2009 - April 2012
American Document Management January 2006 - May 2009
Gander Mountain August 2005 - December 2005
PETCO Animal Supplies, Inc. September 2001 - December 2004
Skills
Administration Jobs, Customer Service, First Aid, Pet First Aid, Animal Care, Multi-tasked, Multi-line Phone, Office Equipment..., Light Maintenance, Data Entry, Supervisory Skills, Filing, Supply Ordering, Microsoft Office..., Package Shipping, Animal Grooming, Basic Animal Training, Cashiering, Cash-handling, Retail
Education
Indiana Business College 2002 — 2004
Associate's Degree, Business Administration and Management, General
Lutheran High School of Indianapolis 1998 — 2002
High School Diploma, Basic Skills and Developmental/Remedial Education
CompuCom March 2015 - Present
Ricoh Americas Corporation June 2013 - March 2015
Costco Wholesale April 2007 - June 2013
Fry's Electronics July 2006 - April 2007
Skills
Microsoft Office, Customer Service, Active Directory, Computer Hardware, Computer Security, Troubleshooting, Networking, Management, Technical Support, Hardware, System Deployment, Printers, Databases, Computer Repair, Project Management, Computer Imaging
Education
ITT Technical Institute-Concord 2012 — 2014
Bachelor's degree, Information Systems and Cyber Security, 4.0
ITT Technical Institute-Concord 2010 — 2012
Associate's degree(end of 2012), Computer Systems Networking and Telecommunications
ConAgra Foods June 2015 - August 2015
Michael Walters Advertising November 2012 - August 2014
Ricoh Americas Corporation June 2011 - November 2012
Total Quality Logistics May 2009 - May 2011
Skills
Marketing, Strategy, General Management, Analytics, Project Management, Sales, Collaborative Problem...
Education
Indiana University Bloomington 2014 — 2016
Master of Business Administration (MBA), Marketing & Business Analytics
Miami University 2005 — 2009
BA, Political Science, Cumulative GPA: 3.74/4.00
Ricoh Americas Corporation June 2011 - Present
Skills
Managed Print Services, Sales Process, Account Management, Direct Sales, Document Imaging
Education
ITT Technical Institute-Indianapolis 1986 — 1989
Associate's degree, Industrial Electronics Technology/Technician
Avis Budget Group April 2012 - Present
Ricoh Americas Corporation March 2011 - April 2012
FedEx Services September 2006 - May 2010
FedEx Freight September 2005 - September 2006
FedEx Freight September 2001 - September 2005
Skills
Outside B2B Sales, Operations Management, Contract Negotiations, Strategic Planning, Sales Process, Problem Solving
Education
Indiana Wesleyan University 2014 — 2015
Master of Business Administration (MBA), Executive Management
Wright State University 1997 — 2001
B.S., Marketing and Management
Intermountain Insurance Advisory Group, Inc. July 2013 - Present
Ricoh Americas Corporation January 2002 - June 2013
Skills
Printers, Managed Print Services, Troubleshooting, Document Imaging, Computer Hardware, Technical Support, Document Management, Photocopier, Customer Satisfaction, Software Installation, Windows 7, Hardware, Scanners, Active Directory, Windows XP
Education
ITT Technical Institute-Murray 1994 — 1996
Associate's degree, Electrical and Electronics Engineering
workmarket January 2007 - Present
ask about me January 1995 - Present
Ricoh Americas Corporation March 2015 - Present
Mediacom Communications February 2013 - April 2014
The Dance Doctor-John Cassese February 2012 - August 2012
Skills
A+ Certified, Penetration Testing, jailbreak, Ethical Hacking, ROOT, Computer Hardware, Computer Repair, Computer Science, Computer Maintenance, WiFi, CEH, Routers, TCP/IP, Switches, Security, Cabling, Windows Vista, Network Administration, DNS, BMC Remedy, Laptops, Cisco IOS, VPN, Computer Network..., Cisco Routers, Troubleshooting, Problem Solving, Ethical Hacker, DOS commands, Flashing, Upgrades, Consulting, Modeling, Online Research, Backtrack, ADB, XP, Security+, Software Installation, Wireless Networking, Network Security, Printers, Hardware, T1, LAN-WAN, Network Design, Remote Desktop, Internet Services, Call Centers, System Deployment
Education
norte vista hs 1996 — 1999
degree, General Studies
JONES NCTI
Excellence in Customer Service
JONES NCTI
Advance HSD Troubleshooting
ITT Technical Institute-San Diego
Master of Computer Applications (M.C.A.), Computer Science
eBay Enterprise November 2013 - Present
Ricoh Americas Corporation January 2012 - November 2013
Ricoh Americas Corporation February 2006 - January 2012
eBay Enterprise January 2001 - February 2006
Skills
IT Management, ITIL, IT Service Management, Active Directory, Windows Server, Troubleshooting, Project Management, Lotus Notes, Oracle Administration, Customer Service, Technical Support, Help Desk Support, Disaster Recovery, IT Operations, Vendor Management
Education
Immaculata University 2006 — 2009
Bachelor of Science (BS), Organizational Leadership
Aleris January 2011 - Present
Ricoh Americas Corporation February 2010 - January 2011
IBM 2006 - 2009
Phoenix Children's Hospital 2003 - 2005
Skills
Active Directory, Servers, Computer Security, IT Management, Help Desk Support, Analysis, ITIL, Information Security..., Windows Server, IT Audit, Project Management, Project Planning, Blackberry Enterprise..., Solution Architecture, Netbackup, NetBackup
Education
ITT Technical Institute-Phoenix 2003 — 2005
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance, 3.8
ITT Technical Institute-Phoenix 2001 — 2003
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Jancom Associates June 2012 - Present
Rutgers University January 2015 - Present
Ricoh Americas Corporation 1986 - December 2010
MCS Canon January 1982 - December 1986
Canon Business Solutions 1984 - 1986
Skills
Business Relationship..., Needs Analysis, Resource Management, Organizational..., Sales, Salesforce.com, Professional Services, Sales Process, Solution Selling, SaaS, Instructional Design, Training Delivery, Document Management, Cold Calling, E-Learning, Analysis, Leadership, Instructor-led Training, Recruiting, Team Building, Consulting, Team Leadership, Selling, Management, Process Improvement, Program Management, Enterprise Software, Account Management, Coaching, Change Management, Strategy, Training, Sales Operations, Business Process..., Business Development, Team Effectiveness, Strategic Partnerships, Interviews, Performance Management, Talent Management, CRM, Employee Training, Direct Sales, Executive Coaching, New Business Development, Cross-functional Team..., B2B, Leadership Development, Start-ups, Sales Management
Education
Indiana University Bloomington 1979 — 1981
MS
Rutgers University-New Brunswick 2014 — 2014
Montclair State University 1976 — 1979
BS
West Chester University of Pennsylvania 1974 — 1976
Bachelor's degree
Livingston High School 1970 — 1974
College Prep
Ricoh Americas Corporation July 2014 - Present
Ricoh Americas Corporation October 2012 - July 2014
KPMG US October 2005 - September 2009
Aon Hewitt January 2005 - October 2005
Aon Hewitt April 2002 - December 2004
Sun Microsystems January 2001 - June 2001
Skills
Internal Audit, Process Improvement, Internal Controls, Sarbanes-Oxley, Auditing, IT Audit, SAS70, Accounting, Financial Risk, ERP, GAAP, SOX 404, Business Process..., Budgets, Sarbanes-Oxley Act, Management Consulting, Revenue Recognition, Financial Analysis, Business Analysis, Enterprise Risk..., Management
Education
Indiana University Bloomington 1999 — 2001
Bachelor's of Science, Finance and Business Process Management
Ricoh Americas Corporation May 2013 - Present
Ricoh 2007 - April 2013
Pitney Bowes 1997 - 2006
RR Donnelley & Sons 1996 - 1997
Occidental Petroleum, MIDCON 1989 - 1996
Spiegel May 1988 - April 1989
Computer Horizons Consultants July 1986 - April 1988
Non Profit Organization July 1984 - June 1986
Skills
Marketing Strategy, Multi-channel Marketing, Social Media, Product Life Cycle..., Software Product..., Tactical Marketing, Marketing Communications, Product Management, Product Lifecycle...
Education
Indiana State University 1980 — 1984
BS, Major: Marketing, Minor: Radio-TV-Film
The AME Group June 2013 - Present
Plex North January 2011 - Present
Ricoh Americas Corporation April 2012 - December 2012
Skills
iPhone, XP, Windows Server, Computer Hardware, Troubleshooting, Software Installation, Windows 7, Hardware, Technical Support, Active Directory, VMware, Microsoft Exchange, Windows, Servers, Network Security, Wireless, Wireless Networking, Help Desk Support, Printers, Microsoft Office, Operating Systems, Laptops, Microsoft Office 2007, OS X, Computer Maintenance, Citrix, Linux, Network Administration, System Administration, Windows XP
Education
ITT Technical Institute-Fort Wayne 2010 — 2012
Associates, Computer Networking Systems
Elmhurst High School - Fort Wayne , IN 1996 — 1999
Diploma
Ricoh Americas Corporation June 2014 - December 2014
Toymail Co June 2014 - August 2014
The Oberoi Group April 2013 - July 2013
The Oberoi Group May 2010 - April 2013
The Oberoi Group May 2007 - May 2010
The Imperial December 2004 - April 2007
Radisson Hotel Delhi February 2003 - September 2004
Carlson Hotels Asia Pacific August 2001 - January 2003
Skills
E-commerce, Digital Marketing, Product Marketing, Loyalty Programs, Social Media Marketing, Team Management, Email Marketing, Direct Marketing, Database Marketing, Loyalty Marketing, Leadership, Long-term Customer..., Display Advertising, Business Strategy, Revenue Analysis, Sales, Marketing Strategy, Strategic Partnerships, Retargeting, Competitive Analysis, Growth Strategies, Alliance Marketing, Business Case, Online Research, YouTube, Competitive Intelligence, Business Process..., Front Office, Property Management..., CRM, Strategy, Tableau, MS Excel Pivot Tables, Business Analysis, Product Management, Software Product...
Education
Temple University - Fox School of Business and Management 2013 — 2015
Master of Business Administration (M.B.A.), IT Management, MIS & Digital Business
International Management Institute - IMI 2006 — 2009
PGDM
Institute of Hotel Management, Lucknow 1998 — 2001
Bsc., Hospitality Management
Technocom Business Systems October 2013 - February 2014
Ricoh Americas Corporation July 2007 - April 2013
Murals Decor & More May 2004 - July 2007
Kids Kaleidoscope of Art October 2000 - May 2004
Cannon IV 1992 - 2000
Skills
Fundraising, Event Planning, New Business Development, Catering, Customer Service, Sales, CRM, Non-profit Art Programs, Marketing Strategy, Selling, Business Development, Marketing, Management, B2B, Program Management, Sales Process, Budgets, Networking, Project Management, Account Management, Time Management, Direct Sales, Lead Generation, Salesforce.com, Solution Selling, Cold Calling, Sales Management, Sales Operations, Leadership
Education
MBA and BS in Marketing
Indiana Wesleyan University 1990 — 1992
MBA, Business Administration
Saint Joseph's College of Indiana 1981 — 1985
BS, Marketing
Scecina Memorial High School 1978 — 1981
Ricoh Americas Corporation February 2015 - Present
Farmers Insurance July 2013 - Present
Western and Southern Financial January 2012 - Present
Best Buy July 2005 - January 2012
Skills
Sales Management, Sales Operations, History, American History, Political Science, Administration of Jusice, Marketing, Management, Customer Satisfaction, Leadership, Customer Service, Training, Sales, Cold Calling, Strategic Planning, Team Building, Account Management, Social Networking, Insurance, New Business Development, Time Management, Customer Retention, Life Insurance
Education
University of Pittsburgh 2006 — 2010
Political Science and Government; U.S. History
Indiana University of Pennsylvania 2000 — 2003
Beth-Center
Logan's Uniform Rental April 2014 - July 2015
Central Business Systems August 2012 - December 2013
Ricoh Americas Corporation September 2010 - August 2012
Comcast Cable June 2007 - July 2010
Skills
Direct Sales, Account Management, Sales, Marketing, Sales Process, Salesforce.com, Cold Calling, Strategic Partnerships, Solution Selling, Sales Presentations, Sales Management, B2B, Team Building, Training, CRM, Selling, New Business Development, Customer Satisfaction, Lead Generation, Territory Development, Business Development, Leadership, Marketing Strategy, Relationship Building, Driven By Results, Goal Oriented, Sales Force Development, Building Relationships, Competitive Intelligence, Major Accounts, Qualifying Prospects, Sales Operations, Customer Relations, Customer Service, Hunter, Sales Prospecting, Customer Retention, Following Up
Education
Indiana State University 2001 — 2005
Bachelor Degree of Science, Business Management
Logansport High School 1996 — 2000
Ricoh Americas Corporation 2013 - March 2015
Ricoh Americas Corporation 2006 - 2012
Personnel Management, Inc. September 2004 - September 2006
Xerox 1997 - 2004
Skills
Account Management, Process Improvement, Project Management, Managed Services, Business Analysis, Vendor Management, Management, Change Management, Sales Process, Xerox Lean Six Sigma -..., B2B, Business Development, Business Process..., CRM, Customer Satisfaction, Direct Sales, Document Management, Salesforce.com, New Business Development, Outsourcing, Sales, Sales Operations, Solution Selling
Education
Indiana University-Southeast 2012 — 2014
Bachelor of Arts (BA), Healthcare Management
University of Phoenix 2006 — 2008
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
Hewlett-Packard May 2015 - Present
Ricoh Americas Corporation September 2013 - April 2015
Consolidated Carpet June 2012 - September 2013
Merrill Lynch May 2011 - August 2012
Ithaca College January 2011 - May 2012
Campus Socialite Media January 2011 - March 2012
Vector Marketing May 2010 - October 2011
Skills
Marketing, Sales, PowerPoint, Teamwork, Microsoft Excel, Marketing Strategy, Microsoft Office, Social Media, Budgets, Financial Analysis, Sales Process, Time management, Project Management, New Business Development, Customer Service, Social Networking, Customer Satisfaction, Data Recovery, Managed Document Review, eDiscovery, Data Forensics, SaaS, Digital Forensics, Business communications, Decision making, Contract Negotiation, Purchasing, Strategic Planning, Leadership, Value Engineering, Invoicing, Negotiation, Account Management, Team Building, Team Leadership, Intercollegiate..., Cold Calling, Advertising, Business Development, Networking, Strategy, Marketing Research, Email Marketing, CRM, Market Research, Sales & Marketing..., Building New Business, New Business..., New Business Generation, Solution Selling
Education
Ithaca College 2008 — 2012
Business Administration, Marketing, 3.01
Ithaca College 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, 3.01
Ricoh Business Solutions June 2013 - Present
Ricoh Americas Corporation June 2013 - Present
Comcast August 2011 - January 2013
Verizon Wireless September 2009 - April 2011
Geek Squad January 2009 - September 2009
Skills
Telecommunications, Call Center, Wireless, VoIP, Customer Satisfaction, Troubleshooting, Customer Experience, Customer Retention, IP, Broadband, Telephony
Education
University of Arkansas at Little Rock 2011 — 2014
ITT Technical Institute-Little Rock 2007 — 2009
Associate's degree, Computer Electronic Engineering
Ricoh Americas Corporation December 2014 - Present
RICOH USA INC June 2000 - December 2014
GMAC Bank January 1999 - January 2000
GTE Wireless August 1997 - September 1999
Skills
Customer Service, Direct Sales, Account Management, Sales, Team Building, Microsoft Office, Sales Management, Customer Satisfaction, Sales Operations, Process Improvement, Software Documentation, Salesforce.com, Training, Leadership, Public Speaking, Strategic Planning, Management, Call Centers
Education
Indiana University Bloomington 1990 — 1994
Bachelor of Arts (BA), Criminal Justice and Corrections
Ricoh Americas Corporation May 2014 - Present
Ricoh Americas Corporation May 2012 - May 2014
IKON Document Services - A Ricoh Company January 2008 - May 2012
Kahn Lucas Lancaster July 2006 - December 2007
Skills
Customer Service, Account Management, Direct Sales, Cold Calling, Microsoft Office, Sales Operations, Salesforce.com, Social Media, Solution Selling, Sales, Sales Process, Marketing, Customer Satisfaction, Sales Presentations, Selling, Contract Negotiation, B2B, Leadership, New Business Development, Project Management, Lead Generation, CRM, Negotiation, Team Building, Sales Management, Recruiting, Professional Services, Customer Retention, Direct Marketing, Document Management, Business Development, Training, Managed Print Services, Strategic Planning, Management
Education
Ithaca College 2001 — 2005
BA, Communications
Ithaca College 2001 — 2005
BS, Organizational Communication, Learning and Design
ComDoc, Inc. April 2014 - Present
Daiichi Sankyo April 2012 - April 2014
Ricoh Americas Corporation September 2009 - May 2012
Murphys II Restaurant June 2007 - January 2009
Skills
Territory, Consultative Selling, New Business Development, B2B, Cold Calling, Account Management, Strategic Planning, Sales Process, Solution Selling, Sales Operations, Selling, Strategic Selling, Major Accounts, Business Strategy, Selling Skills, Sales Management, Management, Salesforce.com, Team Management, Business Planning, Business Development, Business Process..., Training, Negotiation, Strategy, Sales, Direct Sales, Sales Presentations, Customer Service, Customer Retention, Key Account Management, Lead Generation
Education
Indiana University of Pennsylvania 2004 — 2009
Bachelor, Hospitality Management
Kentwood Office Furniture, Indiana August 2012 - Present
Allstar Property LLC August 2004 - 2014
Ricoh Americas Corporation July 2011 - July 2011
Continental Office Environments November 2008 - February 2011
Business Furniture LLC September 1990 - December 2008
Skills
Account Management, Customer Service, Marketing, Interior Design, Marketing Strategy, Project Management, B2B, Project Planning, Solution Selling, Leadership, Direct Sales
Education
Indiana State University - School of Business 1979 — 1983
Management & Marketing
lasalle high school 1976 — 1979
High School
Lake Forest Graduate School of Management April 2015 - Present
Ricoh Americas Corporation October 2013 - July 2014
Verizon Wireless April 2012 - October 2013
Verizon Wireless March 2005 - November 2006
DDI/TransUnion January 2003 - March 2005
Qwest Internet Solutions September 2001 - January 2003
Agency.com October 1999 - November 2001
AT&T Wireless January 1999 - October 1999
AT&T September 1994 - January 1999
Dentsu, Inc. - Tokyo, Japan May 1993 - September 1993
Skills
CRM, Sales Process, Account Management, Sales, Sales Operations, Telecommunications, Solution Selling, Negotiation, Project Management, Competitive Analysis, Marketing, Deal Closure, Wireless, Sales Management, Management, Product Marketing, M2M, Cold Calling, Networking, Direct Sales, Selling, SaaS, Salesforce.com, Strategic Partnerships, Channel Partners, Cloud Computing, Enterprise Software, Customer Satisfaction, Social Networking, B2B, Strategic Planning, Mobile Devices, Managed Services, Product Management, Mobile Technology, Call Centers, Professional Services, Strategy, Advertising, Business Development, Customer Retention, Lead Generation, Sales Presentations, Unified Communications, Customer Experience, Building Relationships, IT Solutions, IT Service Management
Education
The Ohio State University - The Max M. Fisher College of Business
MBA, International Marketing
The Ohio State University
BA, Japanese
The Ohio State University
BSBA, Finance
国際基督教大学
Exchange student, Japanese language studies
Old Town School of Folk Music
Old Town School of Folk Music
Players Workshop of Second City, Chicago, IL
Improv classes
The Institute of Greek Language and Culture
Greek
The School of the Art Institute of Chicago
Ricoh Americas Corporation January 1998 - Present
IKON Office Solutions January 1998 - October 2008
Donco Recycling Solutions June 1996 - September 1997
Walt Disney World January 1991 - May 1991
Skills
Financial Analysis, Forecasting, Hyperion Enterprise, Process Improvement, Financial Reporting, Essbase, Analysis, Access, Microsoft Excel, Outlook, PowerPoint, Microsoft Office
Education
Purdue University Calumet 1991 — 1996
Bachelor's degree, Business Administration and Management, General
Indiana State University 1987 — 1990
Lake Central High School 1983 — 1987
Microsoft April 2014 - Present
Ricoh Americas Corporation April 2013 - April 2014
Ricoh Americas Corporation November 2011 - April 2013
Ricoh Americas Corporation November 2010 - October 2011
IKON Office Solutions November 2008 - November 2010
IKON Office Solutions December 2007 - April 2010
IKON Office Solutions December 2005 - November 2008
IKON Office Solutions February 2001 - December 2005
IKON Office Solutions August 1998 - February 2001
Education
Association for Financial Professionals 2011 — 2011
CTP, Treasury Management
Institute of Management Accountants 2004 — 2005
CMA & CFM, Financial Accounting & Reporting, Cost Accounting
University of Phoenix 1999 — 2001
Master, Business Administration, 3.78
State University of New York College at Oswego 1994 — 1998
BS, Business Administration
Ricoh Americas Corporation March 2013 - Present
Skills
Research, Data Analysis, Project Management, Analysis, Access, Microsoft Office
Education
Indiana University Bloomington 2006 — 2011
Bachelor of Science (B.S.), Cognitive Science, Psychology, Computer Science
Ricoh Americas Corporation July 2006 - Present
Merit Management Group, Inc. January 1996 - Present
Xerox January 1988 - December 2005
Skills
Coaching, Microsoft Word, Team Building, Training, Customer Service, Team Leadership, Contract Negotiation, Account Management, Sports Management, Marketing, Management, Microsoft Office
Education
Iona College
Bachelor of Science, Business Administration
Ricoh Americas Corporation July 2014 - Present
Carter Brothers, LLC February 2013 - August 2013
Murphy, McKay & Associates September 2012 - February 2013
United States Marine Corps July 2008 - April 2010
Skills
Security+, Security, Troubleshooting, Windows Server, Windows 7, Network Administration, DNS, Active Directory, Software Installation, Network Security, XP, Computer Hardware, Servers, Windows XP, Microsoft Exchange, Technical Support, DHCP, A+ Certified, VPN, Help Desk Support, Laptops
Education
ITT Technical Institute-Concord 2009 — 2013
Associates of Science in Computer Network Systems, Information Technology, 3.50
Ricoh Americas Corporation September 2015 - Present
Various Contract Positions August 2012 - September 2015
IKON Office Solutions March 2006 - July 2012
Standard Management Corporation May 2003 - February 2006
n/a October 2001 - March 2003
IKON Office Solutions July 1997 - October 2002
Taylor-Newcomb Industries May 1996 - June 1997
Pure Beverage Company March 1995 - May 1996
United States Air Force 1993 - 1994
United States Air Force 1988 - 1993
Skills
Financial Analysis, Financial Accounting, Accounting, General Ledger, Budgeting, Problem Solving, Excel, Accounts Payable, Accounts Receivable, Quickbooks, Outlook, Word, Analysis, Internal Controls, PowerPoint, P&L, Financial Management, Accruals, Reconciliation, Account Reconciliation, Fixed Assets, Cost Analysis, Supervisory Skills, Budgets, Microsoft Excel, Financial Statements, Invoicing, Microsoft Office, Bookkeeping, Bank Reconciliation, Finance, Financial Reporting, Forecasting, Cost Accounting, Cash Flow Forecasting, Auditing, Access, Strategic Financial..., Journal Entries, Variance Analysis, QuickBooks, Revenue Recognition, Managerial Finance, Microsoft Word, Cost Benefit
Education
Indiana State University 1978 — 1984
B.S. degree, Accounting
Katy ISD October 2014 - Present
JA Davis Advertising September 2014 - Present
Barbers Hill ISD August 2014 - Present
Ricoh Americas Corporation July 2011 - August 2014
Florida Footage April 2010 - December 2012
OfficeMax April 2010 - June 2011
Florida Footage February 2010 - April 2010
IADT Bookstore February 2008 - April 2010
Disney World College January 2007 - June 2007
Skills
Illustrator, Logo Design, Photoshop, Animation, Flash Animation, InDesign, Editing, Business Cards, Illustration, Adobe Creative Suite, Premiere, Flash, Storyboarding, Graphics, Adobe Acrobat
Education
International Academy of Design 2008 — 2010
Bachelors of Fine Arts, Computer Animation
IDEX Corporation July 2015 - Present
IDEX Corporation April 2003 - July 2015
Satake USA April 2001 - April 2003
Ricoh Americas Corporation July 1985 - April 2001
Skills
Microsoft Office, Customer Service, Troubleshooting, Microsoft Excel, Engineering, Manufacturing, Project Management, Management, Testing, Leadership
Education
ITT Technical Institute-Houston West 1983 — 1985
Associate’s Degree, Electrical, Electronic and Communications Engineering Technology/Technician
University of Houston
Drafting and Design Technology/Technician, General
Guidance Software October 2012 - Present
Olive Crest August 2003 - Present
Ricoh Americas Corporation December 2010 - October 2012
The Coffman Organization, Inc. February 2009 - April 2010
The Gallup Organization May 2006 - January 2009
Kodak 2002 - 2006
Hewlett-Packard 2000 - 2002
Office Depot May 1999 - August 1999
Ricoh Americas Corporation 1994 - 1998
Skills
Product Marketing, Sales Management, Market Research, Strategic Planning, Account Management, New Business Development, Management, Strategy, Cross-functional Team..., Salesforce.com, Leadership, Advertising, Marketing Strategy, Competitive Analysis, Product Development, Pricing, Marketing, Analytics, Management Consulting, Segmentation, Consulting, Direct Sales, Selling, B2B, Enterprise Software, P&L Management, Customer Service, Leadership Development, E-Discovery Consulting, Sales Operations, Customer Retention, Executive Management, Channel Partners, Sales, P&L, Strategic Partnerships, Income Statement
Education
Indiana University - Kelley School of Business 1998 — 2000
MBA
University of Maryland College Park 1985 — 1989
Bachelor's degree
Northampton Community College March 2010 - May 2010
Ricoh Americas Corporation April 2007 - December 2008
BERLITZ January 2006 - July 2007
Astral Computing, Inc., N.Y. January 2006 - March 2007
Kronos May 2005 - October 2005
ADP March 1999 - May 2005
Berkeley College March 1997 - December 1999
Chase Manhattan Bank March 1996 - December 1998
Albertus Magnus College October 1997 - December 1997
Westchester Business Institute April 1997 - November 1997
Skills
Instructional Design, Coaching, Leadership Development, Performance Management, Team Building, E-Learning, Project Management, Customer Service, Change Management, Employee Relations, Instructor-led Training, Training Delivery, Hands-on Training, Organizational..., Training, Adult Education, Staff Development, Learning Management, Resume Writing, Career Counseling, Blended Learning, Learning Management..., HRIS, Employee Engagement, Workshop Facilitation, Human Resources, Onboarding, Organizational..., Microsoft Office, Career Development, Technical Training, Management Consulting, Employee Training, Process Improvement, Strategic Planning, Technical Writing, PeopleSoft, Software Documentation, PowerPoint, Management, TOEFL, ADDIE, Management Development
Education
Iona College 1988 — 1994
MBA, Human Resources Management
Saint John's University 1964 — 1969
Bachelor of Arts (B.A.), French Language and Literature, B+
Ricoh Americas Corporation August 2015 - Present
BrightHouse January 2015 - September 2015
Comcast June 2008 - December 2014
Skills
Leadership, Public Speaking, Team Building, Customer Service, Program Management, Training, Management, Coaching, Team Leadership, Sales, Account Management, Call Centers, Customer Retention, Customer Satisfaction, Sales Management, Strategic Planning, Telecommunications
Education
Indiana State University 1992 — 1996
Bachelor's degree, History
BuilderMT May 2015 - Present
Ricoh Americas Corporation October 2014 - May 2015
Lanyon, Inc. (Formerly The Active Network) September 2013 - June 2014
ACTIVE Network May 2011 - September 2013
Indiana University South Bend September 2010 - May 2011
Skills
Salesforce.com, SaaS, Customer Service, Software Documentation, Analysis, Google Analytics, CRM, Training, Enterprise Software, Account Management, HTML, Social Media, Computer Hardware, Oracle CRM, Technical Documentation, Software Quality..., Merchant Card Processing, Public Speaking, Computer Software, Marketing Strategy, Microsoft Suites, Software Consulting, Event Management..., Process Improvement, Team Leadership, SEO, Sales, Lead Generation
Education
Indiana University South Bend 2006 — 2011
Bachelor's Degree, English Language and Literature, General, 3.1
RE/MAX August 2015 - Present
Ricoh Americas Corporation December 2014 - Present
Polk City Bait and Tackle/Lindley Lawn Equipment June 2011 - Present
Long Term Medical Supply February 2005 - June 2011
Cintas December 2003 - January 2005
Skills
Sales, Marketing, Management, Sales Management, Customer Service, Strategic Planning, Leadership, Team Building, Contract Negotiation, Account Management, New Business Development, Negotiation, Training, Sales Process
Education
Hampton-Dumont High School
Iowa State University
Tilson May 2015 - Present
Ricoh Americas Corporation December 2014 - May 2015
Enterprise Rent-A-Car February 2013 - December 2014
Beck's Nationwide Staffing July 2012 - February 2013
Trinity Guardion April 2012 - July 2012
American Income Life April 2011 - August 2011
Hill-Rom June 2010 - August 2010
Skills
Marketing, Customer Service, Management, Social Networking, Account Management, Leadership, Advertising, Social Media Marketing, Sales Management, Public Relations, Lead Generation, Strategic Customer..., Market Research, Team Building, Project Management, Sales
Education
Indiana State University - School of Business 2006 — 2011
Bachelor's of Science, Marketing
Ricoh Americas Corporation July 2015 - Present
Time Warner Cable August 2014 - July 2015
Time Warner Cable May 2013 - August 2014
AT&T 2012 - 2013
Charlotte MEPS May 2008 - December 2009
US Army November 2002 - July 2007
Skills
Marketing, Strategic Planning, Account Management, Inventory Management, Direct Sales, Human Resources, PowerPoint, Interviews, Leadership, Outlook, Time Management, Team Leadership, Access, Customer Service, Troubleshooting, Training, Microsoft Excel, Microsoft Office, Management
Education
North Carolina Central University 2010 — 2013
Bachelor of Science (B.S.), Computer Information Systems
ITT Technical Institute-Charlotte South 2007 — 2009
Associates, Applied Science; Computer Network Systems
Ricoh Americas Corporation October 2004 - Present
Ricoh Americas Corporation September 2000 - October 2004
Ernst & Young October 1997 - July 2000
Xerox July 1981 - October 1997
Skills
Direct Sales, Sales Management, Leading Sales, Strategic Planning, Business Development, SaaS, Account Management, Solution Selling, B2B, Sales Process, Sales, New Business Development, Sales Operations, Sales Presentations, Leadership, Professional Services
Education
Indiana State University 1979 — 1981
BS, Marketing
Rock Valley College 1977 — 1979
Transfer to Four Year School, Business
Ricoh Global Services January 2015 - Present
Ricoh Americas Corporation 2001 - Present
IKON Office Solutions 1990 - 2001
Skills
Organizational..., Business Development, Sales Management, Strategic Planning, Process Improvement, Client Communications, Finance & Leasing, Account Management, Coaching & Mentoring, Business Analysis, B2B Sales, Revenue & Profit Growth, Workflow Studies, Contracts, B2B, Salesforce.com, Recruiting, Operations Management, Sales Operations, Solution Selling, Sales Process, Selling, Cold Calling, Sales, Management, Leadership
Education
Indiana University - Kelley School of Business
Bachelor of Science (BS), Marketing
Oasis Outsourcing August 2013 - Present
Advocare March 2014 - July 2015
ADP August 2012 - July 2013
Ricoh Americas Corporation 2012 - 2012
ReachLocal June 2009 - January 2011
Skills
Microsoft Office, PowerPoint, Excel, Account Management, Social Media Marketing, Recruiting, Microsoft Excel, Salesforce.com, New Business Development, Cold Calling, Marketing, Business Development, Sales Presentations, Online Advertising, Lead Generation, B2B, Sales, Customer Service, Sales Management, Sales Process, Human Resources, Employee Benefits, Payroll, Direct Sales, Customer Retention, Selling
Education
Indiana Wesleyan University
Associates to Business, General Business
Cintas June 2015 - Present
Southeast Polk High School October 2014 - Present
Ricoh Americas Corporation September 2014 - June 2015
Polk County Human Resources May 2014 - September 2014
Legends American Grill April 2013 - December 2013
F3 Fire Basketball April 2012 - August 2012
Polk County Human Resources May 2011 - August 2011
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Public Speaking, Customer Service, Critical Thinking, Strategic Planning, B2B Sales, Cold Calling, Research, Maintaining..., Creativity and..., Analytical Skills, Interpersonal Skills, Teamwork, Resolving Conflicts, Experience working with..., Highly responsible, Coaching, Written & Verbal..., Cpr Certified, Team Building
Education
Grand View University 2012 — 2014
Bachelor’s Degree, Biology, General
Iowa State University 2011 — 2012
Kinesiology and Exercise Science
Minnesota State University, Mankato 2009 — 2011
Exercise Science
Ricoh Americas Corporation August 2011 - Present
InfoPrint Solutions Company March 2008 - August 2011
Ricoh IBM Infoprintsolutions September 2007 - February 2008
Ericsson July 2006 - June 2007
Walking Orbit May 2006 - July 2006
University of Minnesota January 2005 - December 2005
IBM September 2000 - May 2004
Mayo Clinic December 1999 - June 2000
Purdue University August 1998 - February 1999
Tata Electric Company July 1995 - July 1998
Skills
Shell Scripting, Java, Unix, Technical Support, Linux, Software Engineering, C, Agile Methodologies, AIX, Software Development, Perl, C++
Education
University of Minnesota-Twin Cities 2003 — 2005
MS, Computer Science
Winona State University 1999 — 2000
BS, Computer Science
Indian Institute of Technology, Kharagpur 1991 — 1995
BTech, Energy Engineering
Ricoh Americas Corporation March 2013 - December 2014
Westbrook Technologies September 2008 - January 2013
Ariba May 2008 - September 2008
IKON Office Solutions January 2004 - May 2008
Automated Document Management Solutions March 2003 - October 2003
R. Davenport & Associates August 2002 - August 2003
A.C. Coy 1998 - 2002
Skills
Solution Selling, SaaS, Direct Sales, Sales Management, Channel, Business Process..., Business Process..., Channel Sales, Negotiation, Training, Business Process..., Disaster Recovery, EDM
Education
Indiana University of Pennsylvania
Bachelor of Arts, Criminology
Indiana University of Pennsylvania
Bachelor of Arts, Theater
ZOLL Medical Corporation April 2015 - Present
Abbott Point of Care September 2012 - October 2014
Ricoh Americas Corporation August 2005 - September 2012
IKON Office Solutions March 2003 - July 2005
Skills
Process Quality..., Sales&Marketing, Major Account..., Major Account..., Software Solutions, Medical Equipment, Surgical Device Sales, Medical Devices, Sales Operations, Strategic Planning, Cold Calling, Direct Sales, Product Launch, Salesforce.com
Education
Indiana University Bloomington 1999 — 2002
Bachelor of Science (BS), Public Relations/Image Management
North Central High School
Pharos Systems International July 2013 - Present
Pharos Systems International January 2013 - July 2013
Pharos Systems International July 2011 - December 2012
Ricoh Global Services October 2009 - July 2011
Ricoh Americas Corporation May 2008 - November 2009
Circuit City December 2006 - March 2008
Geek Squad March 2005 - April 2006
Skills
Data Analysis, Process Improvement, Troubleshooting, Technical Support, Solution Selling, Customer Service, Managed Print Services, Sales Management, Sales Process, Team Building, Operations Management, Marketing, Sales Operations, Budgets, New Business Development, Team Leadership, Leadership, Project Management, Training, Strategic Planning, Sales, Management, Networking, Professional Services, CRM, Cross-functional Team..., B2B, Business Analysis, Enterprise Software, Product Management, SaaS, Strategy, Selling
Education
McHenry County College 2004 — 2006
Iowa State University 2003 — 2004
Electrical Engineering
Ricoh Americas Corporation December 2013 - Present
JWALL Home Development November 2012 - December 2013
Konica Minolta Business Solutions U.S.A., Inc December 1999 - December 2010
Skills
Selling, Solution Selling, Account Management, Information Technology, Managed Print Services, Print Production Process
Education
ITT Technical Institute-Pittsburgh 1996 — 1998
Associate of Science (A.S.), Electrical and Electronics Engineering
Robert Morris University 1994 — 1996
Bachelor of Business Administration ( B.B.A ), Business
SURS March 2015 - Present
Ricoh Americas Corporation January 1999 - March 2015
Skills
Troubleshooting, Active Directory, Account Management, Windows Server, Enterprise Software, Technical Support, Team Leadership, Managed Services, Networking, Computer Hardware
Education
University of Illinois Springfield 2005 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
ITT Technical Institute-Earth City 1995 — 1998
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering
Ricoh Americas Corporation November 2013 - Present
The Right Fit Sports January 2011 - Present
Wabash Valley Habitat for Humanity ReStore July 2011 - October 2012
Terre Haute Northside Wrestling Club 2011 - 2013
Terre Haute North Middle School Football Team 2010 - 2012
Value City Furniture/ American Signature Furniture 1997 - 2001
Skills
Retail, Merchandising, Inventory Management, Budgeting, Promotions, Stores, Microsoft Office, Customer Relations, Hiring, Scheduling, Customer Service, Payroll, Profitability, Sales Management, Coaching, Excel, Production, Problem Solving, Advertising, Selling, Profit, Customer Satisfaction, Inventory Control, Public Relations, Negotiation, Word, Team Building, P&L, Timely, Sports, Entrepreneurship, Training, Leadership, Budgets, Social Networking, Marketing, Time Management, Social Media Marketing, Event Planning, Marketing Strategy, Process Scheduler, Account Management, Strategic Planning, Event Management, Online Marketing, Business Planning, Small Business, Operations Management, New Business Development, Microsoft Word
Education
Indiana Wesleyan University 2012 — 2014
Master of Business Administration (MBA), Business Administration, Healthcare, 3.55
Indiana University Bloomington 2010 — 2012
B.S., Business Administration and minor in Entrepreneurship, 3.93
Ivy Tech Community College 2008 — 2010
A.S., Liberal Arts/Political Science, 3.922/4.0
Ricoh Americas Corporation February 2013 - Present
National Choice Bakery September 2011 - December 2011
Nash Finch Co. 2007 - 2010
North American Membership Group September 1998 - April 2006
Sundance Distribution October 1994 - May 1998
Skills
Inventory Management, Troubleshooting, Management, Customer Satisfaction, Time Management, Customer Service, Outlook, Sales, Microsoft Office, Warehousing, Microsoft Excel, Retail, Shipping, PowerPoint, Forklift Operator, Invoicing, Distribution Center..., Lotus Notes, Software Installation, Selling
Education
Henry Sibley Senior High School 1974 — 1977
General Education Studies, Automotive
Inver Hills Community College 1976 — 1976
GED
Ricoh Americas Corporation April 2009 - Present
Ricoh Americas Corporation February 2007 - April 2009
Skills
Managed Print Services, Ricoh, Major Accounts, Solution Selling, Cold Calling, Document Management, Sales Process, Document Imaging, Direct Sales, Salesforce.com, Sales Presentations, B2B
Education
Indiana University of Pennsylvania
Bachelors Degree - December 2006, Natural Science
Ricoh Americas Corporation October 2014 - Present
Ricoh Americas Corporation September 2013 - October 2014
Ricoh Americas Corporation October 1991 - August 2013
Skills
Managed Print Services, Solution Selling, Account Management, Managed Services, Process Improvement, Direct Sales, Major Accounts, Sales Process, Document Imaging, Professional Services, Document Management, Salesforce.com, B2B, Sales Presentations, Selling, Cold Calling, Sales Force Development, Strategic Planning, SaaS, Ricoh, Software Industry, Complex Sales, Enterprise Solution..., Healthcare, Scanners
Education
Iowa State University - College of Business 1987 — 1991
Marketing
Ricoh Americas Corporation November 2014 - Present
Renewal by Andersen August 2013 - October 2014
Northwestern Mutual September 2011 - July 2013
Scarsdale10583 October 2010 - September 2011
TV Guide Magazine/TVGuidemagazine October 2005 - April 2010
Coastal Living Magazine July 2000 - September 2005
Mediavest April 1995 - June 2000
Ally & Gargano October 1993 - March 1995
North Castle Partners July 1991 - September 1993
Lowe & Partners November 1988 - June 1991
Skills
Sales, Marketing, Digital Marketing, Television, Sponsorship, Advertising, Digital Media, Media Planning, New Media, Media Buying, Marketing Strategy
Education
Iona College 1984 — 1988
BBA, Marketing
Scarsdale High School
Ricoh Americas Corporation January 2014 - Present
Ricoh Americas Corporation June 2005 - Present
Ricoh Business Solutions March 2003 - March 2005
Taylor Made Digital Systems October 1998 - March 2003
Condor Reliability Services, Inc. August 1996 - August 1998
Opitcal Specialties, Inc. 1984 - 1996
Skills
Customer Service, Process Improvement, Quality Assurance, Customer Satisfaction, Technical Support, Troubleshooting, Windows, Access, Call Centers, Vendor Management, Software Documentation, Team Leadership, Inventory Management, Computer Hardware, Training, Networking, Leadership, Supervisory Skills, Six Sigma, Project Planning, Laptops, Purchasing, Help Desk Support, Active Directory, Security, Teamwork, Time Management, Team Building, Program Management, Windows XP, IT Service Management, Outlook, Process Scheduler, Operations Management
Education
ITT Technical Institute-Fort Wayne 1980 — 1982
Clevend Institute of Electronics, Industrial Electronics Technology/Technician
KYOCERA Document Solutions America, Inc. January 2013 - Present
Tougher Industries Enterprises, LLC May 2012 - January 2013
Independent Information Technology Sales Professional May 2011 - March 2012
Ricoh Americas Corporation June 2009 - April 2011
DocSTAR - Astria Solutions Group June 2002 - January 2009
Minolta Corporation January 1995 - May 2002
Minolta Corporation January 1993 - January 1995
NYNEX Computer Services Company January 1987 - December 1992
PEPSICO Inc June 1984 - January 1987
Skills
Consultative Selling, New Business Development, Document Imaging, Content Management, Software Sales, Customer Relations, SaaS, Document Management, Enterprise Software, Enterprise Content..., Solution Selling, Photocopier, Customer Service, Selling, Software Industry, Direct Sales, CRM, Cold Calling, Sales Operations, Business Development, Sales Process, Managed Print Services, Networking, Sales
Education
Iona College 1979 — 1983
Bachelor of Business Administration (BBA), and Computer Science
Linc
Ricoh Americas Corporation July 2012 - Present
Aerotek Commercial Staffing April 2011 - July 2012
Aerotek Engineering February 2010 - April 2011
Our Sunday Visitor 2007 - 2008
Skills
Cold Calling
Education
Indiana University Bloomington 2005 — 2009
Bachelor of Science, Marketing
Bishop Luers High School
Ricoh Americas Corporation October 2013 - Present
Ricoh Americas Corporation July 2007 - March 2013
IKON Office Solutions June 2001 - July 2007
IKON Office Solutions October 1994 - June 2001
AMERICAN OFFICE EQUIPMENT November 1991 - October 1994
Skills
Document Imaging, Managed Print Services, Major Accounts, Document Management, Photocopier, Cross-functional Team..., Office Automation, Management, Microsoft Excel, Microsoft Office, Process Improvement, Sales Management, Project Management, Software Documentation, Ricoh, B2B, Customer Retention, Office Equipment, Sales Operations, Salesforce.com, Sales Process, Analysis
Education
Indiana University-Purdue University at Indianapolis
ITT Career Training Center
Certificate Awarded, Electronic Office Machine
Cognizant May 2015 - Present
Ingersoll Rand May 2015 - Present
Infosys Technologies Ltd October 2010 - July 2015
Ricoh Americas Corporation July 2013 - May 2015
PepsiCo May 2012 - June 2013
Ricoh Americas Corporation January 2011 - May 2012
Yes Bank March 2010 - October 2010
NiftyPundit.com August 2009 - March 2010
IBM India Pvt Ltd November 2005 - June 2008
Skills
Oracle E-Business Suite, Oracle Financials, Business Process, Requirements Analysis, Consulting, Business Intelligence, Requirements Gathering
Education
Institute of Management Technology, Ghaziabad 2008 — 2010
PGDM, International Business
University College of Engineering, Kota 2001 — 2005
BE, Mechanical Engineering
Ma Bharti VB Kota 1999 — 2000
XII
Ricoh Americas Corporation December 2013 - Present
RoundPoint Financial Group 2013 - 2015
Carolinas HealthCare System September 2010 - October 2014
Ricoh Americas Corporation March 2013 - December 2013
Oce Printing Systems April 2007 - September 2012
The Legal Aid Society February 2005 - March 2007
The Legal Aid Society February 1993 - February 2005
Skills
Microsoft Office, Customer Service, Data Entry, Outlook, Research, Microsoft Excel, Documentation, Troubleshooting, Microsoft Word, Software Installation, Cerner, Excel, Word, Litigation, Administration, Problem Solving, Compliance, Healthcare, Writing, Scheduling, Teamwork, Great communication..., Public Speaking
Education
BMCC- Borough Of Manhattan Community College
Certification, Paralegal Studies
Blake Business School
Certification, Computer Science
ITT Technical Institute-Charlotte North
AAS, Computer and Information Sciences and Support Services
Norfolk State University
Computer and Information Sciences and Support Services, 3.5
CSM Bakery Products North America May 2014 - Present
Selecto Scientific, Inc. May 2013 - Present
Ricoh Americas Corporation May 2012 - May 2013
Barilla October 2003 - May 2012
Quinn Machine & Foundry Corp. May 2001 - October 2003
Ball Plastics March 1996 - May 2001
Skills
Continuous Improvement, Lean Manufacturing, Root Cause Analysis, OSHA 10 hour training, problem..., ISO 9001 & FS2200, Technical Writer, Production and Safety..., Lean Manufacturing..., writing, and..., 7 habits training, GMP
Education
Iowa State University 1990 — 2012
Bachelor of Arts in Design, Design and Applied Arts
Iowa State University
Ricoh Americas Corporation 1989 - Present
Ricoh Global Services 1989 - Present
Lanier Worldwide, Inc. 1988 - 2007
Skills
Profit, Training, IT Service Management, Team Management, Consultative Selling..., Solution Selling, Managed Print Services, Managed Services, Major Accounts, Direct Sales, Account Management, Sales Process, Sales, Sales Management, Sales Operations, Document Imaging, International Sales, Salesforce.com, Professional Services, Selling, B2B, Cloud Computing, Customer Retention, Business Development, Contract Negotiation, Outsourcing, Enterprise Software, Lead Generation, Document Management, Software Industry, CRM, Management, Sales Presentations, Channel Partners, Cold Calling, SaaS, Complex Sales, Key Account Management, Go-to-market Strategy, Partner Management, Pre-sales, P&L Management, Strategic Partnerships, Unified Communications, New Business Development, Cross-functional Team..., Enterprise Content..., Strategy, Product Marketing, Business Alliances
Education
Iowa State University 1983 — 1987
BS, Psychology
Iowa State University 1983 — 1987
BS, Psychology
Glenbrook South High School
CNC Custom Decor June 2014 - Present
Ricoh Americas Corporation February 2013 - June 2013
Modern Information Solutions October 2012 - January 2013
Ricoh USA (Legal) March 2006 - September 2012
Morale Welfare and Recreation January 2005 - April 2005
Dubois County Tourism Commission June 2004 - August 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Salesforce.com, Customer Service, Sales Process, Event Planning, Cold Calling, Sales, Litigation Support, Account Management, Contract Negotiation, Sales Management, Marketing
Education
Indiana University Bloomington 2002 — 2005
Bachelor of Science (B.S.), in Recreation, course emphasis in Tourism Management
Connellsville Area School District 2009 - Present
King's Super Tire, LLC. 2009 - Present
Ricoh Americas Corporation 2008 - 2009
Clemson University 2004 - 2008
Skills
Certifications: CompTIA..., Software: Microsoft..., Languages: Java, C,..., Operating Systems:..., Databases: SQL,..., Networking, Hardware, Microsoft Office, Technical Support, Windows XP
Education
Robert Morris University 2013 — 2015
Masters of Science, Internet Information Systems
Clemson University 2003 — 2007
Bachelor's of Science, Computer and Information Systems Security/Information Assurance
Indiana University of Pennsylvania
Vocational Instructional I Certificate
Ricoh Americas Corporation August 2011 - Present
Ricoh Business Solutions 2009 - September 2011
Ricoh Business Systems June 2009 - August 2011
COMPUTERTRAINING.COM January 2005 - June 2009
Indiana Business College January 2001 - January 2005
The Systems House June 1995 - January 2001
WZZQ-FM 1994 - 1995
Rollings Communications WZNF Z95-Z108 1992 - 1994
Z-95 Radio 1992 - 1994
WPGU-FM / Illini Media Group 1988 - 1992
Skills
Active Directory, Virtualization, Disaster Recovery, VMware, Windows Server, Integration, Troubleshooting, Training, Cloud Computing, IT Service Management, Microsoft Certified..., Cisco Technologies, Windows 7, Security, Computer Hardware, XP, Networking, Technical Support, Network Administration, Data Center, Hyper-V, SharePoint, Technical Training, System Administration, Help Desk Support, VPN, Hardware, Software Installation, Microsoft Exchange, Servers, Microsoft Technologies, DNS, TCP/IP, Citrix, Network Security, CCNA, System Deployment, Firewalls, DHCP, SAN, Printers, Switches, HP, A+ Certified, Information Technology, Group Policy, Operating Systems, VMware ESX, Routers, LAN-WAN
Education
Western Governors University 2014 — 2015
Master of Science (MS), Computer and Information Systems Security/Information Assurance
Indiana State University 1996 — 2009
BS, English
Ricoh Americas Corporation December 2012 - Present
Ricoh Americas Corporation April 2011 - November 2012
IKON Office Solutions March 1999 - April 2011
IKON Office Solutions March 1996 - February 1999
Skills
Solution Selling, Salesforce.com, Sales Process, Direct Sales, Major Accounts, Document Imaging, Document Management, Account Management, New Business Development, B2B, Cold Calling, Outsourcing, Managed Services, Strategic Partnerships, Professional Services
Education
Isenberg School of Management, UMass Amherst 1976 — 1979
Management, Management/Marketing
Josephine D Consulting May 2012 - Present
Ricoh Americas Corporation January 2007 - May 2012
NewDay Financial May 2004 - December 2006
Skills
Talent Acquisition, Key Account Management, Recruiting, Technical Recruiting
Education
Indiana University of Pennsylvania 2000 — 2004
BS, Marketing
west chester east high school
Ricoh Americas Corporation May 2013 - Present
Lavender Unicorn June 1982 - Present
Aquent February 2012 - May 2013
Adidas-Sport License Division August 2011 - February 2012
Keltner, Inc. December 2008 - January 2010
Aquent August 2005 - December 2008
RPS Printing December 2004 - August 2005
Aquent September 2002 - December 2004
ATA Airlines February 1998 - September 2002
MacStaffing March 1997 - February 1998
Skills
InDesign, Photoshop, Photography, Catalogs, Posters, Annual Reports, Flyers, Dreamweaver, Illustrator, Graphic Design, QuarkXPress, Web Design, Logo Design, Brochures, Advertising, Layout, Art Direction, Adobe Creative Suite, Photo Editing, Typography, Print Production, Adobe Acrobat, Graphics, Mac, Corporate Identity, Logos, Retouching, Pre-press, Production, Business Cards, Digital Photography, Creative Direction, Newsletters, Print Collateral, Magazine Design, Image Editing, User Experience, Image Manipulation, Print, Visual Communication, Drawing, Publishing, Collateral, Branding & Identity, Book Design, Brand Development, Corporate Branding, Vector Illustration, Art, Marketing Communications
Education
Indiana University Bloomington 1986 — 1992
BFA, Graphic Design
Vincennes University 1984 — 1986
AA, Political Science
Paychex May 2014 - Present
Ricoh Americas Corporation January 2011 - April 2014
Blinds To Go August 2008 - January 2011
New Jersey City University June 2006 - May 2008
Enterprise Rent-A-Car June 2007 - August 2007
New Jersey City University June 2006 - August 2007
Skills
Marketing, Management, Sales Operations, Sales, Customer Service, Salesforce.com, Strategy, Sales Process, Social Media, Email Marketing, Sales Management, Marketing Strategy, Account Management, Presentations, Business Process..., B2B Marketing, CRM databases, B2C marketing, Solution Implementation, IT Solutions, Business Continuity..., Outsourcing, C Level Selling, Data Analysis, Content Marketing, Copy Editing, Proposal Writing, Leadership, Public Relations, Fundraising
Education
New Jersey City University 2013 — 2016
Master of Business Administration (MBA), Marketing/Marketing Management
New Jersey City University 2004 — 2008
BA, Marketing and Management
IPAG 2007 — 2007
Study Abroad Program, FRANCE, Marketing Management
Ricoh Americas Corporation June 2004 - Present
Education
Isenberg School of Management, UMass Amherst
Keene State College
Bachelor's of Science, Business Management and Occupational Safety
Ricoh Americas Corporation March 2015 - Present
Ricoh Americas Corporation October 2011 - March 2015
Joan Shepp December 2007 - August 2011
Saks Fifth Avenue July 2008 - October 2008
Bentley Systems September 2000 - December 2007
Skills
Merchandising, Visual Merchandising, Retail, Fashion, Store Management, Loss Prevention, Apparel, Assortment, Styling, Inventory Management, Customer Service, Trend Analysis, Sales, Window Displays, CPFR, Trend, Store Operations, Retail Sales, Luxury Goods, Merchandise Planning, Logistics, Team Building, Leadership
Education
Immaculata University 2004 — 2007
Bachelor of Arts (B.A.), Organizational Dynamics
West Chester University of Pennsylvania 1996 — 1999
Synthesis Systems Incorporation March 2013 - Present
IBM India Pvt Ltd April 2011 - January 2013
Accenture June 2004 - March 2011
Ricoh Americas Corporation 2006 - 2006
COGENTech Management Consultants Pvt. Ltd. October 2002 - June 2004
Skills
PL/SQL, Oracle, Oracle E-Business Suite, Requirements Analysis, Solution Architecture, SOA, Weblogic, Software Project..., SDLC, Oracle Applications, SQL, Business Analysis, Oracle SOA Suite, Oracle PL/SQL..., Oracle Reports, Oracle Forms, Business Intelligence, OBIEE
Education
Indian Statistical Institute 1994 — 1996
PG Diploma, Computer Science
University of Calcutta 1990 — 1992
Bachelor's degree, Mathematics and Science
IKON Office Solutions October 2010 - Present
Ricoh Americas Corporation 2010 - 2013
IKON Office Solutions January 1985 - October 2010
IKON Office Solutions January 1993 - January 2000
CopyRite January 1990 - January 1993
CopyRite January 1988 - January 1990
CopyRite January 1987 - January 1988
Venezia Brothers Produce January 1984 - January 1985
Wabash Commission January 1983 - January 1984
Skills
Ricoh, Customer Service, Customer Satisfaction, Field Service, Inventory Management, Supervisory Skills, Managed Print Services, Scanners, Document Management, Managed Services, Photocopier, Solution Selling, Sales Process, Account Management, Customer Relations, Process Improvement, Team Building, Problem Solving, Outlook, Professional Services, Training, Management, Cold Calling, Document Imaging, Salesforce.com, Direct Sales, Major Accounts, Technical Support, Printers, New Business Development, B2B, Selling, Analysis, Sales Presentations, Sales Operations, Hiring, Troubleshooting, Sales Management, Key Account Management, Customer Retention, Recruiting, Print Management, Operations Management, Human Resources, Contract Negotiation, SaaS, Sales, Team Leadership, P&L Management, Cross-functional Team...
Education
Indiana University-Purdue University at Indianapolis 1984 — 1986
Electronics and Business
Terra Haute North Vigo High School 1979 — 1983
Ricoh Americas Corporation January 2009 - Present
IKON Office Solutions 2004 - December 2008
Skills
Process Improvement, Project Management, Customer Service, Software Documentation, Troubleshooting, Business Analysis, Salesforce.com, Event Planning, Customer Satisfaction, Vendor Management, Access, Team Building, Management, Leadership
Education
Immaculata University 2010 — 2017
Currently pursuing degree, liberal arts with minor in Information Technology
Montgomery County Community College 2007 — 2009
Associates in Science, Liberal Arts
Verizon April 2013 - Present
Verizon March 2013 - April 2013
Ricoh Americas Corporation February 2011 - February 2013
Pepsi Bottling Group August 1999 - February 2011
Ernst & Young 1997 - 1999
Tax Management Associates, Greenwich, CT 1994 - 1997
PricewaterhouseCoopers 1991 - 1994
UPS 1988 - 1991
Manufacturers Hanover Trust 1984 - 1988
Skills
Property Tax, Tax, Sarbanes-Oxley Act, Big 4, Sales & Use Tax, Auditing, Use Tax, Fixed Assets, Tax Accounting, Mergers & Acquisitions, Corporate Tax, US GAAP, GAAP, Sarbanes-Oxley, SOX, Tax Compliance, Compliance, CCH Research, RIA, Due Diligence, Financial Analysis
Education
Iona College
BBA, Accounting
Central Transport February 2015 - Present
Ricoh Americas Corporation February 2014 - Present
Monarch Beverage November 2010 - Present
Fitness IV Gladiators November 2010 - Present
Monarch Beverage August 2005 - October 2010
Skills
Beer, Marketing, Sales, Key Account Development, Sales Management, Wine
Education
Indiana State University - Scott College of Business 1998 — 2003
Bachelor of Science, Business Management
Cardinal Ritter High School
Ricoh Americas Corporation June 2012 - Present
Pre-Paid Legal Services Inc. October 2005 - Present
Oce a Canon Group Company June 2003 - March 2012
Skills
New Business Development, Direct Sales, Account Management, Sales, B2B, Sales Management, Negotiation, Contract Negotiation, Marketing, Customer Service, Marketing Strategy, Business Development, Coaching, Lead Generation, Cold Calling, Online Advertising, Strategic Planning, Business, Social Media Marketing, Social Media
Education
Indiana State University 1992 — 1997
BS, Construction Management
Shelter Distribution / Beacon Roofing Supply, Inc. October 2014 - Present
Ricoh Americas Corporation September 1995 - September 2014
Lear Corporation January 1994 - September 1995
Intat Precision, Inc. March 1993 - December 1993
Education
Indiana State University 1988 — 1992
Bachelor's degree, Safety Management
Ricoh Americas Corporation January 2012 - Present
IKON Office Solutions May 2006 - January 2012
IKON Office SOlutions 2002 - 2006
Skills
Print, Production, Ricoh, Photocopier, Canon, Office Equipment, Printers, Variable Data Printing, Finishing, Print Production..., Managed Print Services, Digital Printing, Facilities Management, Kodak, Major Accounts, National Accounts, Direct Sales, Sales Management, Solution Selling, Print Management
Education
Indiana University Bloomington 1980 — 1984
BA
Ricoh Americas Corporation 2007 - Present
IKON Document Services March 2007 - 2009
Education
Indiana University Bloomington 1991 — 1994
MFA, Fine Arts
Ricoh Americas Corporation August 2007 - December 2014
Skills
Cold Calling, Salesforce.com, B2B, Sales Process, Direct Sales, Solution Selling, Sales Operations, Sales Presentations, Selling, Sales Management
Education
Indiana University of Pennsylvania 2002 — 2004
BA, criminology
West Virginia University 1998 — 2001
Sports Management
Ricoh Americas Corporation June 2015 - Present
GoodCents: Energizing Indiana October 2012 - Present
Calabash Enterprises May 2008 - Present
Action Equipment Sales July 2011 - February 2012
Cintas Corporation May 2010 - June 2011
Tri-State Refractories Corp June 2008 - December 2008
Dell Inc September 2006 - May 2008
Skills
Professional..., Sales Operations, Customer Service, Account Management, Leadership, Sales, Strategic Planning, Training, Microsoft Office, Purchasing, Cold Calling, Direct Sales, Sales Management, Salesforce.com, New Business Development, Sales Process, Management
Education
Oakland City University 2002 — 2004
Bachelors, Business Management
Indiana Business College 2000 — 2002
Associates Business Administration, Accelerated Science
Castle High School 1993 — 1996
High School Diploma, College Prep
Ricoh Americas Corporation July 2015 - Present
Ricoh Americas Corporation June 2014 - June 2015
Ricoh Americas Corporation April 2012 - June 2014
Ricoh Americas Corporation April 2011 - April 2012
IKON Office Solutions August 2009 - April 2011
IKON Office Solutions June 2008 - August 2009
Accu-Sort Systems, a Danaher Company December 2007 - June 2008
IKON Office Solutions October 2003 - December 2007
IKON Office Solutions June 2001 - October 2003
IKON Office Solutions October 2000 - June 2001
Skills
Solution Selling, Sales Process, Managed Print Services, Direct Sales, Cold Calling, B2B, Account Management, Sales Management, Selling, Salesforce.com, Sales Operations, Sales Presentations, New Business Development, Sales, Key Account Management, Major Accounts, Document Imaging, Document Management, Managed Services, Negotiation, Customer Retention, SaaS, Professional Services, Software Industry, Contract Negotiation, Lead Generation, CRM, Business Development, Customer Satisfaction, Enterprise Software, Cloud Computing, Strategic Partnerships
Education
Indiana University Bloomington
Bachelor of Arts, 1993, Health Unit Coordinator/Ward Clerk
Ricoh Americas Corporation April 2015 - Present
Ricoh Americas Corporation January 2011 - Present
IKON Office Solutions August 1998 - September 2008
IKON Office Solutions August 1997 - August 1998
IKON Office Solutions September 1993 - August 1997
D.C. Hey (IKON Office Solutions) August 1992 - September 1993
D.C.Hey Company (IKON Office Solutions) April 1991 - August 1992
Skills
Managed Print Services, Document Imaging, Major Accounts, Sales Process, Managed Services, Solution Selling, Ricoh, Salesforce.com, New Business Development, Sales Presentations, Business Development, P&L Management, Leadership Development, Sales Operations, Enterprise Account..., Executive-Level..., P&L Results, Creative Market..., Account Management
Education
Inver Hills Community College 1989 — 1990
Ricoh Americas Corporation May 2011 - Present
Ricoh Americas Corporation April 1985 - July 2011
Skills
Supply Chain, 3PL, Warehousing, Supply Chain Management, Logistics, Operations Management, Warehouse Management, Continuous Improvement, Supply Chain..., Inventory Management, Transportation, Inventory Control, Process Improvement, Budgets, Forecasting, Income Statement, P&L Management, Vendor Management, Purchasing, Demand Planning, Transportation..., Customer Satisfaction, Distribution Center..., Logistics Management, Cross-functional Team..., Sales Operations, Business Process..., Pricing, Shipping, Procurement, Contract Negotiation, Account Management, Team Building, Strategic Sourcing, Management, Project Planning, Leadership, Six Sigma
Education
Iona College
BS Business
Ricoh Americas Corporation Sr, Manager, Employee RelationsRicoh2010 - Present
Skills
HRIS, PeopleSoft, Employee Relations, Performance Management, Talent Management, Employee Benefits, Talent Acquisition, Onboarding
Education
Ithaca College
Education
Ricoh Americas Corporation May 2006 - Present
Avocent December 2004 - April 2006
ANSI, Inc March 2000 - July 2004
Skills
C++ Language, Java, Linux, Embedded Linux, Android, Objective-C, Perl, HTML 5, Embedded C, Assembly Language, ARM, X86, UEFI, PowerPC, MIPS, JavaScript, Shell Scripting, CCNA, JTAG, iOS, Linux Kernel, Boot Loaders, PKI, Kerberos, SSL, GNU tools, Windows, Software Development, Integration, Cloud Computing, System Architecture, SaaS, Troubleshooting, Testing, Electronics, TCP/IP, Agile Methodologies, Team Leadership, Debugging, Embedded Systems, Software Engineering, Firmware, XML, Device Drivers, Multithreading, Web Services, C, Object Oriented Design, Virtualization
Education
Iran University of Science and Technology 1993 — 1996
Master's degree, Computer Engineering - Computer Architecture
Isfahan University of Technology 1988 — 1993
Bachelor's degree, Computer Hardware Engineering
Atlantic Business Products January 2015 - Present
Ricoh Americas Corporation June 2010 - January 2015
Gordon Document Products July 2005 - March 2010
Standard Office Systems May 1998 - December 2004
MicroBilt May 1995 - May 1998
Jasco, Inc. October 1994 - May 1995
Eat 'n Park Restaurants July 1990 - October 1994
Pizza Hut April 1988 - May 1990
Skills
Technical Support, Customer Satisfaction, Hardware, Management, Troubleshooting, Equipment Maintenance, Equipment Installation, Multifunction Devices, Customer Service, Windows XP, Windows 7, Call Centers, Testing, Information Technology
Education
ITT Technical Institute-Pittsburgh 1993 — 1995
Associate of Arts (A.A.), Electronics Engineering Technology, 3.7 GPA
Ricoh Americas Corporation October 2010 - Present
IKON Office Solutions September 2007 - October 2010
IKON Office Solutions September 2000 - September 2007
CopyRite December 1995 - September 2000
Skills
Solution Selling, Account Management, Sales Process, Cold Calling, Business Planning, Strategic Planning, Consultative Sales..., Customer Analysis, Direct Sales, Capital Equipment, Salesforce.com, B2B, Major Accounts, Managed Print Services, New Business Development, Consultative Selling
Education
Indiana University Bloomington 1987 — 1991
BS
Ricoh Americas Corporation May 2015 - Present
Manheim Digital February 2012 - May 2015
Cox Communications May 2011 - November 2011
Verizon 2006 - October 2010
Kelly IT 2010 - 2010
Xerox Corporation 2007 - 2008
Alltel 2003 - 2006
Skills
Troubleshooting, Technical Support, Training, Computer Hardware, Software Installation, Customer Service, Windows 7, Databases, Customer Satisfaction, Management, Networking, Sales, CRM, TCP/IP, Leadership, Account Management, Oracle, Team Leadership, Testing, Team Building, Marketing, Help Desk Support, Salesforce.com, Quality Assurance, System Administration, Process Improvement, Information Technology, Windows, Analysis, Microsoft Excel, PowerPoint, Microsoft Word, Business Analysis, Cold Calling, Equipment Installation, Computer Hardware..., Network Security, Programming, Field Service, Field Service..., Printers, Software Documentation, Vendor Management, Network Administration
Education
ITT Technical Institute-Duluth 2011 — 2013
Computer Technology/Computer Systems Technology
South Georgia Technical College 1998 — 2000
Computer Information Systems
WeddingWire January 2015 - Present
WeddingWire April 2014 - December 2014
Ricoh Americas Corporation August 2012 - April 2014
Christensen Ehret, LLP September 2010 - August 2012
Ancel Glink Diamond Bush DiCianni & Krafthefer, P.C. June 2006 - September 2010
Skills
Legal Research, Sales, Research, Customer Service, Marketing, Account Management, Social Media Marketing, Social Networking
Education
Indiana University Bloomington 2006 — 2010
Bachelor of Arts, Psychology
Florida State University, International Programs 2009 — 2009
Elementary Italian and Modern Italian Culture
Naperville Central High School
Wagz Pet Market July 2007 - Present
Ricoh Americas Corporation May 2004 - February 2007
Lanier Worldwide September 2001 - May 2004
Enterprise Rent-A-Car August 2000 - August 2001
Skills
Sales, B2B, Team Building, Account Management, Direct Sales, Selling, Sales Process, Leadership, Social Networking, Training, Email Marketing, Cold Calling, Small Business, Management, Retail, Salesforce.com
Education
Purdue University 1996 — 2000
Bachelor of Arts (BA), Organizational Communication, General
Indiana State University 1993 — 1994
Ricoh Americas Corporation November 2013 - Present
Falcon Research Inc November 2010 - October 2013
T-Mobile March 2006 - June 2010
AT&T July 2007 - February 2008
Ludlow Wireless June 2003 - November 2005
Skills
Sales Operations, Management, B2B, Sales, Research Projects, Market Research Project..., Direct Marketing, Customer Service, Graphic Animation, Animation, Web Design, Project Management
Education
ITT Technical Institute-Dayton 2004 — 2008
IT Multimedia Development, Graphic Design, Animation, Ad Print, Web Design
Ricoh Americas Corporation July 2013 - Present
Tri Star Automotive Group March 2011 - July 2013
Indiana University of Pennsylvania August 2008 - December 2010
Executive Management Services Inc. June 2008 - February 2009
Luther Ford Lincoln Mercury March 2007 - June 2008
Staples August 2005 - June 2007
Intermedia Marketing May 2005 - August 2005
First Commonwealth Bank June 2003 - March 2005
The Perfect Image May 2001 - May 2002
Skills
Advanced knowledge of..., Elementary proficiency..., Technical Support..., Proficient in html..., Customer Service, Retail Management, Inventory Control, Sales Management, Sales Process, Direct Sales, Detailing, Spreadsheet Design, Online Marketing, Social Media Marketing, Management, Project Management, Public Speaking, Facebook, Pricing, Marketing Communications, Online Advertising, Microsoft Word, Leadership Development, Email Marketing, New Business Development, Vehicles, Employee Training, Microsoft Office, Interviews, Coaching, Retail, Team Building, Team Leadership, Social Networking, Entrepreneurship, Inventory Management, Time Management, CRM, Marketing, Sales, Customer Satisfaction, Leadership, Negotiation, Sales Operations, Store Management, Training, Salesforce.com
Education
Indiana University of Pennsylvania 2000 — 2012
B.S., Small Business Management, 3.25 Program GPA
West Shamokin Jr./Sr. High School 2001 — 2003
High School Diploma
Ricoh Americas Corporation November 2011 - June 2015
Orbit Medical March 2010 - March 2011
Dunham Medical, L.L.C. July 2008 - January 2010
Langer Medical/Regal Medical Inc. January 2008 - July 2008
Central PA Rehab Services, Inc. May 2006 - January 2008
Skills
Cold Calling, Selling, Healthcare, Training, New Business Development, Marketing, Strategic Planning, Start-ups, Market Development, Product Launch, Solution Selling, Customer Retention, Customer Service, Contract Negotiation, Team Building
Education
Indiana University of Pennsylvania 2001 — 2006
Bachelors of Science, Exercise Science
Advanced Discovery September 2013 - Present
Ricoh Americas Corporation April 2011 - October 2013
Discover-e Legal June 2007 - April 2011
Skills
Litigation Support, Project Management, Document Management, SharePoint, Document Review, Consulting, Computer Forensics, SaaS, Project Planning, Team Leadership
Education
ITT Technical Institute Portland 2003 — 2005
Associates of Science, Multimedia
ITT Technical Institute-Portland 2003 — 2005
Computer Science
Ricoh Americas Corporation March 2007 - Present
Education
Indiana University Bloomington 1991 — 1994
Master of Fine Arts (M.F.A.), Printmaking
China Academy of Arts 1987 — 1991
Bachelor of Fine Arts (B.F.A.), Printmaking
Ricoh Americas Corporation July 1994 - Present
Education
ITT Technical Institute-Nashville 1993 — 1994
Electrical and Electronics Engineering
Ricoh Americas Corporation March 1992 - Present
Wright Brothers Aero 1991 - 1992
U.S. Army July 1987 - July 1991
Skills
A+ Certified, Network + Certified, CDL Class A, Security +
Education
ITT Technical Institute-Dayton 1992 — 1993
Associate's degree, Electronics
Ricoh Americas Corporation March 2008 - Present
Skills
Customer Service, Team Building, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Supply Chain Management, Human Resources, Account Management
Education
Indiana Wesleyan University 2011 — 2013
Bachelor of Science - Management (BSM), Business Management with Human Resources Management, General
Indiana Wesleyan University 2008 — 2010
Associate of Science (A.S.), Business Administration and Management, General
Columbus East High School 1979 — 1983
General, Business Administration and Management, General
Ricoh Americas Corporation February 1988 - Present
Skills
Professional Services, Document Management, Sales Operations, Management, Managed Services
Education
Indiana University of Pennsylvania 1981 — 1984
Bachelor of Science (BS), Mathematical Biology
Ricoh Americas Corporation September 2002 - Present
Ricoh Americas Corporation September 2002 - Present
Ricoh Americas Corporation March 1998 - September 2002
Education
ITT Technical Institute-Portland 1985 — 1998
Bachelor of Science (BS), Industrial Robotics, Electronics, 3.4
Ricoh Americas Corporation June 2015 - Present
Hosanna Christian Academy May 2013 - September 2014
Skills
Microsoft Office, C, C++, Microsoft Excel, Microsoft Word, PowerPoint, Electronics, Teamwork, Windows, Engineering, Programming, English, Computer Hardware, Troubleshooting, Access, Higher Education, Leadership
Education
ITT Technical Institute-Baton Rouge 2011 — 2015
Bachelor of Engineering (BE), Electrical and Electronics Engineering
Ricoh Americas Corporation June 1996 - Present
Wittco September 1985 - June 1996
Education
ITT Technical Institute-Portland 1979 — 1981
Associate's degree, Industrial Electronics Technology/Technician
Central Catholic High School 1975 — 1978
Ricoh Americas Corporation March 2009 - Present
Skills
Civil Litigation, Torts, Creative Writing
Education
ITT Technical Institute-Indianapolis 2012 — 2015
Associate's Degree, Paralegal, Present GPA 3.95
ITT-Technical Institute 2012 — 2015
Ricoh Americas Corporation February 2015 - Present
Ricoh Americas Corporation February 2013 - February 2015
Puerto Rico Police Department September 2005 - June 2011
Army National Guard November 1998 - January 2004
Skills
Printers, Troubleshooting, Computer Hardware, Technical Support, Software Installation, Windows 7, Managed Print Services, Document Management, CompTIA, A+ Certified, Computer Repair, Security, CompTIA A+ Certification, Team Leadership, Windows, HP, Help Desk Support, Photocopier, Scanners, Leadership, Management
Education
ITT Technical Institute-Jacksonville 2015 — 2017
Bachelor's degree, Project Management
ITT Technical Institute-Jacksonville 2012 — 2014
Associate's degree, Electrical and Electronics Engineering
Puerto Rico Police Academy 2005 — 2005
Police Officer Certification, Criminal Justice/Police Science
Ricoh Americas Corporation June 1997 - Present
Skills
Cloud Computing, SaaS, Enterprise Software, Managed Services, Solution Selling, Document Imaging, Direct Sales, Professional Services
Education
ITT Technical Institute-Louisville 1998 — 2000
Ricoh Americas Corporation September 2002 - August 2011
Skills
18 years as a copier...
Education
ITT Technical Institute-Nashville 1992 — 1994
Associate of Arts and Sciences (A.A.S.), Electrical and Electronics Engineering