Ricoh Americas Corporation
Industry: Company
DescriptionHeadquarters: Malvern, Pennsylvania, United States Founded: 1987 Subsidiaries: Ricoh Canada, Mindshift Technologies, Inc., Parent organization: Ricoh
Ricoh Americas Corporation List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Ricoh Americas Corporation. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Ricoh Americas Corporation Salaries. You can even request information on how much does Ricoh Americas Corporation pay if you want to. Learn about salaries, pros and cons of working for Ricoh Americas Corporation directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
5,926 Ricoh Americas Corporation employees in database. Find out everything there's to know about Ricoh Americas Corporation employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Ricoh Americas Corporation Employees
Ricoh Americas Corporation March 2009 - Present
Copiers Northwest 2008 - 2008
A&G Printing August 2005 - September 2007
FedEx Office May 2003 - July 2005
Skills
Bringin a positive..., Account Management, Document Management, Managed Services, Business Analysis, Time Management, Document Imaging, Management, Consultative Selling
Education
Cypress College 1992 — 1995
General Studies
Ricoh Americas Corporation September 2013 - Present
Ricoh Americas Corporation January 2011 - September 2013
Ricoh Americas Corporation May 2006 - January 2011
IKON Office Solutions January 2004 - May 2006
US Army January 1991 - January 1995
Skills
Process Improvement, Cross-functional Team..., Six Sigma, Project Management, Leadership, Business Process..., Management, Business Analysis, Visio, MS Project, Analysis, Continuous Improvement, MS Excel Pivot Tables, Data Analysis, Minitab, Distributed Team..., Microsoft Office, Access Database, Oracle Applications, Requirements Gathering, Requirements Analysis, SharePoint, Project Manager..., Project Coaching, Intelligence Analysis, Foreign Languages, Military Experience, Radio Broadcasting
Education
Nichols College 1996 — 2001
Master of Business Administration (MBA), Business Administration and Management, General
Defense Language Institute 1991 — 1992
Diploma, Russian Language
Providence College 1985 — 1989
Bachelor's degree, Spanish Language and Literature
Saint John's High School 1981 — 1985
Bunchball February 2015 - Present
Ricoh Americas Corporation January 2012 - February 2015
WSI Impact Web Solutions, Inc. 2006 - 2012
InfoUSA August 2005 - August 2006
IKON Office Solutions (dba Ricoh Americas Corp) September 1995 - August 2005
Skills
Sales Process, Direct Sales, Digital Printing, Sales Management, Managed Print Services, Account Management, B2B, Cold Calling, Solution Selling, Selling, Salesforce.com, Sales Operations, Sales Presentations, Leadership, Sales, Document Imaging, Customer Retention, New Business Development, P&L Management, Enterprise Software, Document Management, Professional Services, SaaS, Lead Generation, Managed Services, CRM, Software Industry, Channel Partners, Litigation Support, Key Account Management
Education
Cornell University
BS, Hotel Administration
EPIQ Energy September 2014 - Present
Ricoh Americas Corporation November 2013 - Present
Starbucks Corporation August 2012 - Present
Freelancer April 2012 - Present
Pawnee Nation Tribal Development Corporation August 2008 - March 2012
Skills
Graphic Design, Microsoft Office, Office Administration, Data Entry, Adobe Creative Suite, Leadership, Oral & Written..., Presenting to Clients, Social Networking, Cash Handling Experience, Surveillance, Game Technology, Perspective Drawings, Graphite Drawing, Charcoal Drawings
Education
Dallas County Community College 2014 — 2015
Associate's Degree, Business
Pawnee High School 2003 — 2007
Diploma, 3.8
Amway 2015 - Present
BullsEye Telecom 2013 - 2014
Great Lakes Comnet 2012 - 2013
Ricoh Americas Corporation 2011 - 2012
TDS Metrocom 2005 - 2010
InPhonic 1999 - 2005
Choice One Communications (Formerly USXChange 1998 - 2004
Real Estate Investment Group 1999 - 2003
Brooks Fiber Communications / MCI / WorldCom 1997 - 1998
Skills
Telecommunications, Managed Services, VoIP, Unified Communications, MPLS, Cloud Computing, Networking, Solution Selling, Network Design, Wireless, Business Development, SIP, Account Management, Business Analysis, Project Management, Marketing Communications, LAN-WAN, Professional Services, Sales Presentations, Training, T1, Sales, Ethernet, Leadership, Channel Partners, SaaS, Salesforce.com, Telephony, Switches, Management, Consulting, Qualitative Research, Technical Analysis, Group Discussions, Technical Presentations, Business Writing, Technical Writing, Executive Reporting, ROI Optimization, CRM, System Configuration, Troubleshooting, IP, Sales Management, E-commerce, Marketing, Broadsoft
Education
Western Michigan University 2015 — 2018
Master of Arts (M.A.), Organizational Learning and Performance
Davenport University
Bachelor of Business Administration (B.B.A.), Business Administration, Marketing, Management
Davenport University
Associate of Business Administration (A.B.A.), Business Management
Sandler Training
Business/Corporate Communications
SPIN Training
Business/Corporate Communications
Cisco Acadamy at DU
Cisco IOS Configuration
Cisco Acadamy at DU
Cisco Networking Fundamentals
Davenport University - Technical Training
PC Operating Systems - Maintenance and Trouble Shooting
The Traveling Vineyard December 2012 - Present
Ricoh Americas Corporation 2007 - 2012
Ricoh Americas Corporation 1997 - 2007
Skills
Multi Tasking, People-oriented, Customer Oriented, Collaborative Problem..., Logistics, Supply Chain, Problem Solving, Communication Skills, QuickBooks, Account Management, Lotus Notes, Shipping, Outlook, Fax, Solution Selling, Accounts Payable, Employee Relations, PeopleSoft, Change Management, Sales Operations, Coaching, Budgets, Organization &..., Data Analysis, Accounts Receivable, Leadership, Microsoft Office, Team Building, Microsoft Word, Retail, Data Entry, Process Scheduler, Direct Sales, Troubleshooting, Training, Inventory Control, Benefits Administration, Strategic Planning, Administrative..., Office Management, Customer Service, Customer Satisfaction, Goal Oriented, Applicant Tracking..., Teamwork, Facilities Management, Telephone Skills, Social Networking, Process Improvement, Time Management
Education
Dakota County Technical College 2013 — 2013
Administrative Assistant and Secretarial Science, General, Medical
Ricoh Americas Corporation July 2008 - Present
IKON Document Services February 2007 - June 2008
IKON Office Solutions August 2005 - January 2007
IKON Office Solutions September 2004 - August 2005
IKON Office Solutions December 2000 - August 2004
Automated Mailing June 1999 - December 2000
Impact Proven Solutions September 1997 - June 1999
Impact Proven Solutions September 1996 - September 1997
North American Membership Group June 1996 - August 1997
Impact Proven Solutions June 1990 - September 1996
Skills
Human Relations, Sales Recruitment, Retention, Recruiting, Digital Printing, Direct Mail, Litigation Support, Print Production Process, Performance Management, Employee Training, Cold Calling, Account Management, People Skills, Human Resources, Talent Acquisition, Customer Retention, Sales Management, Leadership, Sourcing, Training, Project Planning, Onboarding, Strategy, Sales Process, Strategic Planning, Sales, Management, Sales Operations, Personnel Management, Screening Resumes, Employment Law, New Hire Orientations, Direct Sales, Applicant Tracking..., Program Management, HR Policies, Outsourcing, Screening, Time Management, Technical Recruiting, Process Improvement, Sales Presentations, Temporary Placement, Selling, Professional Services, Hiring, Workforce Planning, Organizational..., Payroll, Team Management
Education
Concordia University-Wisconsin 2007 — 2012
Masters
City of San Diego January 2015 - Present
San Diego Gas & Electric May 2013 - May 2014
San Diego Gas & Electric - Energy Innovation Center May 2012 - May 2013
Ricoh Americas Corporation November 2010 - May 2012
Bank of America December 2004 - August 2010
Skills
Banking, Sales, Teamwork, Photography, Customer Service, Microsoft Excel, Microsoft Office, Outlook, PowerPoint, Microsoft Word, Access, Leadership, Management, Process Improvement, Project Management, Event Planning, Team Leadership, Training, Budgets, Data Entry, Analysis, Administrative..., Time Management, Customer Satisfaction
Education
San Diego State University 2003 — 2009
B. S, Business; Management Emphasis
Cuyamaca College 2014 — 2016
Associate's Degree, Water Resources Management
IKON Office Solutions June 2006 - June 2011
Ricoh Americas Corporation June 2011 - 2011
IKON Office Solutions September 2003 - June 2006
Skills
Cold Calling, Document Management, Document Imaging, Major Accounts, Managed Print Services, Salesforce.com, Solution Selling, Sales Process, Account Management, Photocopier, Managed Services, Direct Sales, Customer Service, Cross-functional Team..., Team Building, Management, Microsoft Office, Strategic Planning, Forecasting, Contract Negotiation, Budgets, B2B, Project Management
Education
Cornell University 1996 — 1998
Ricoh Americas Corporation August 2009 - Present
RSK Process Improvements and Automation December 2009 - August 2010
Richards Wilcox December 2008 - December 2009
Dematic Corp. Formerly Siemens Dematic and Rapistan Systems October 2001 - December 2008
NK Automation April 1995 - October 2001
Sasib Packaging Corp. Formerly Paxall-Clybourn Packaging March 1994 - April 1995
Matsushita Electric Corp. (Panasonic Quasar Techniques) Formerly Motorola March 1990 - March 1994
Chemetron True Temper March 1989 - March 1990
Skills
Automation, Manufacturing, Testing, Lean Manufacturing, Engineering, New Business Development, Business Process..., Six Sigma, IT Solutions, ISO 14001, ISO 20000, SARA Title III, EPA, NACE, Patents, Logistics, AutoCAD, Visio, PowerPoint, MS Project, OSHA, BOCA, Union Labor, UL, CADAM, FDA GMP, Consumer Electronics, Electronics..., Packaging Engineering, Robotics, Procurement, Contract Negotiation, EMTP, General Insurance, Management, Project Management, PMO, Continuous Improvement
Education
Josephine Carson Locke
University of Illinois at Chicago 1980 — 1989
BSME, Mechanical Engineering - Manufacturing
Lane Technical High School 1976 — 1980
Diploma, Pre-Engineering & Fabrication
Davenport University 2008 — 2008
Certificate, Contracts Negotiating and Socratic Selling
PMI International - PMP Certification 1989 — 2013
Certificate, Project Management
Schneider National February 2014 - Present
Ricoh Americas Corporation July 2013 - February 2014
Loma Linda University Medical Center February 2013 - July 2013
Semper International May 2013 - June 2013
Kaiser Permanente IT January 2010 - April 2012
Kaiser Permanente IT May 1996 - April 2012
Kaiser Permanente IT 1996 - 2012
Kaiser Permanente IT November 1996 - November 2002
Rockwell Int April 1984 - November 1996
Farmers Insurance September 1980 - April 1984
Skills
Print Production, Print Management, Xerox, Direct Mail, Mailings, Mainframe, Shipping/receiving, FedEx, Scheduling, Job Scheduling, Staff Management, Staff Supervision, Training Staff, Docutech, JetVision, Digipath, Green Printing, Mail Merge, Stamping, Microsoft Office, Microsoft Excel, QuickBooks, Office Administration, Process Scheduler, Employee Training, Problem Solving, Training, Leadership, Management, Customer Service, Microsoft Word, Inventory Management, PowerPoint, HIPAA, Social Networking, Print, Data Analysis, Budgets, Distribution Center..., Outlook, Program Management, Social Media, Team Leadership, Forecasting, Account Management, Negotiation, Team Building, Human Resources, Data Entry, Strategy
Education
U.S. Colleges of Health and Human Services 2012 — 2012
Certificate in Computer Office and Accounting, Microsoft Word, Excel, Access, Power Point. Quick Books, 3.5
Cypress College 1980 — 1981
General, General Studies
John F. Kennedy High School 1977 — 1980
General, General Studies
Norco High School
Ricoh Americas Corporation March 2010 - Present
Everbank Commercial Finance(fka Tygris Commercial Finance and U.S. Express Leasing) November 2005 - March 2010
Hudson United Bank (now TD Bank) August 2004 - July 2005
Bank of America September 2002 - July 2004
Fleet Financial Group (now Bank of America) December 1999 - September 2002
Skills
Commercial Lending, Banking, Asset Based Lending, Middle Market, Credit, Syndications, Credit Risk, Commercial Banking, Workout, Commercial Mortgages, Credit Analysis, Equipment Finance, Commercial Credit, Underwriting, Loans, Portfolio Management, Risk, Compliance, Financial Management, Financial Analysis, Small Business Lending, Credit Portfolio..., Credit Administration, Risk Management, Letters Of Credit, Loan Documentation, Cash Flow, Loan Origination, ABS, Credit Scoring, Commercial Finance, Corporate Lending, Loan Structuring, Relationship Management, Letters of Credit, Accounting, Financial Modeling, Managerial Finance, Analysis, Structured Finance, Finance, Leadership, Executive Management, Due Diligence, Financial Risk, Financial Services, Mortgage Lending, Oracle E-Business Suite, Financial Statement..., Restructuring
Education
The Ohio State University - The Max M. Fisher College of Business 2014 — 2014
GE Executive Education Program
Cornell University 2011 — 2011
Certificate, Financial Management
York College of Pennsylvania 1995 — 1999
Economics & Finance
athenahealth August 2015 - Present
Cornell Cup USA Project Team February 2013 - May 2015
Cornell University August 2012 - May 2015
athenahealth May 2014 - August 2014
Ricoh Americas Corporation May 2013 - August 2013
Education
Cornell University 2011 — 2015
Bachelor of Science (B.S.), Electrical & Computer Engineering, 3.8
Ricoh Americas Corporation January 2015 - Present
Ricoh Americas Corporation May 2014 - January 2015
Banfield Pet Hospital May 2013 - May 2014
Alicia Pacific Veterinary Center October 2012 - July 2013
United Capital Resolutions May 2010 - May 2011
Pacific Medical LLC July 2009 - May 2010
Skills
Business Development, Customer Service, Sales, PowerPoint, Practice Management, Microsoft Office, Medical Devices, Medicine, Strategic Planning, Marketing, Leadership, Medical Terminology, Public Speaking, Data Entry, Account Management, Team Building, Client Education, Microsoft Word, Telephone Skills, Human Resources, Process Safety, OSHA Record Keeping, OSHA, Veterinary Medicine, Salesforce.com, Pharmacy, Marketing Strategy, IT Solutions, IT Strategy, IT Management, Information Management, Document Management, ICD-10, EHR, EMR, Wide Format Printing, Accounts Receivable, Purchasing, Management, Training
Education
Concordia University Irvine 2013 — 2015
Bachelor's of Science, Health/Health Care Administration/Management, 3.6
Saddleback College 2011 — 2013
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, 3.8
Hope Global February 2013 - Present
Ricoh Americas Corporation 2004 - February 2013
IKON Office Solutions August 1989 - 2004
Skills
Advanced user of..., Excellent verbal and..., Solid analytical,..., Capability to manage..., Strong interpersonal..., Proven ability to deal..., Ability to work..., Problem Solving, Project Management, Microsoft Office, Confidentiality, Account Management, Customer Service, Sales Management, Team Building, Document Imaging, New Business Development, Photocopier, Selling, Solution Selling, Sales Operations, Business Development, Networking, Marketing, Spreadsheets, Salesforce.com, Sales, Document Management, Scanners, Sales Process, Cold Calling, Sales Presentations, Customer Satisfaction, Direct Sales, Leadership, B2B
Education
Community College of Rhode Island 1998 — 2004
Associate of Arts and Sciences (AAS), Administrative Office Technology, 3.95
Ricoh Americas Corporation September 2013 - Present
Ricoh Americas Corporation July 2011 - October 2013
Corning Museum of Glass September 2010 - December 2010
Tops Markets June 2008 - June 2009
Dresser-Rand February 2007 - March 2008
Independent IT Contractor and Consultant March 2001 - February 2007
US Navy September 1995 - November 1998
Skills
CompTIA A+ Certification, Networking, Microsoft Office, Cisco Technologies, Windows Home Server, Windows Server, Windows 7, Windows XP Pro, Ricoh, Lexmark Printers, Xerox Printers, Multifunction Devices, Call Center, Desktop Environment, Active Directory, Bench Work, Laptops, VPN, Computer Hardware, Technical Support, Help Desk Support, Troubleshooting, A+ Certified, CompTIA, Software Installation, Hardware, Microsoft Exchange, Access, Wireless Networking, Project Planning, Fleet Management, Inventory Management, Customer Support, Hands-on Training, Remedy Ticketing System, Electronics, Toner Cartridges, Document Imaging, Technical Documentation, Service Desk, Managed Services, Servers, Network Administration, Printers, DNS, System Administration, DHCP, Information Technology, Windows XP
Education
Corning Community College 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Information Technology
Sauk Valley Community College 2004 — 2005
Ricoh Americas Corporation October 2013 - Present
NEC Corporation of America 2007 - June 2013
Konica Minolta Business Solutions U.S.A., Inc. 1999 - March 2007
Campco Copiers & Fax July 1996 - February 1999
Office Equipment Center April 1996 - July 1996
Felco Office Systems January 1994 - April 1996
United States Air Force 1979 - 1992
Skills
Technical Support, Computer Hardware, Networks, Document Solutions, Printers, Mac OS, Windows, Electro-mechanical..., Troubleshooting, Software Documentation, Color Printing, TCP/IP, fiery print controllers, Photography, Customer Support, Adobe Acrobat, Multifunction Devices, copiers, Help Desk Support, Document Management, Integration, Network Communications, Photocopier, Hardware
Education
Community College of the US Air Force
Avionics Technology
Plainview-Old Bethpage High School
MetaSource, LLC 2015 - Present
Ricoh Americas Corporation 2011 - 2014
KnowledgeLake 2010 - 2011
Notable Solutions Inc- NSI 2008 - 2010
Kofax 1998 - 2008
Optical Laser 1995 - 1997
Skills
Enterprise Content..., Enterprise Software, Thought Leadership, Microsoft Technologies, Marketing Automation, Training, Document Management, Professional Services, Microsoft CRM, Strategic Partnerships, Solution Selling, SaaS, Strategy, Sales Management, Marketing Strategy, Leadership, Sales, CRM, Channel Partners, Kofax, Managed Services, Partner Management, Business Process..., Sales Process, Cloud Computing, Document Imaging, Entrepreneurship, Direct Sales, Business Process, Lead Generation, Selling, Document Capture, Business Development, Process Improvement, Image Capture, Salesforce.com, Management, Integration, Managed Print Services, Content Management, Networking, Pre-sales, Software Industry
Education
Golden West College 1981 — 1990
Cypress College
Business
Ricoh Americas Corporation May 2014 - Present
bounzCity December 2012 - February 2014
Skills
Social Media Marketing, Marketing, Social Media, Marketing Strategy, Marketing Communications, Event Management, Advertising, Event Planning, Digital Marketing, Public Relations, Social Networking, Facebook, Leadership, Customer Service, Management, Team Building, Research, Microsoft Office, Sales
Education
De Anza College 2010 — 2015
Radiologic Technology/Science - Radiographer
mindSHIFT, a Ricoh company May 2015 - Present
Ricoh Americas Corporation December 2014 - Present
Ricoh Americas Corporation June 2012 - December 2014
Ricoh Americas Corporation July 2011 - June 2012
Ricoh Americas Corporation July 2004 - June 2012
Skills
Solution Selling, Pre-sales, VoIP, Network Security, Network Design, Microsoft Technologies, Professional Services, Process Improvement, Managed Services, Cloud Computing, Sonicwall, Document Imaging, Managed Print Services, Key Account Development, Disaster Recovery, Account Management, Dependable Team Player
Education
Darton College 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Criminal Justice
Medline Industries March 2014 - Present
Ricoh Americas Corporation November 2012 - March 2014
Penske Truck Leasing April 2009 - October 2012
San Miguel Corporation June 2008 - March 2009
Skills
Marketing, Sales, Sales Process, Social Media, Account Management, Direct Sales, B2B, Cold Calling, Sales Presentations, Salesforce.com
Education
Coppin State University 2004 — 2008
Ricoh Americas Corporation February 2014 - Present
Ricoh Americas Corporation September 2012 - February 2014
Ricoh Americas Corporation July 2009 - September 2012
Skills
Document Management, Print Management, Digital Printing, Color Copies, Customer Service, Customer Satisfaction, Managed Print Services, Photocopier, Sales Process, Account Management, Salesforce.com, Document Imaging, Major Accounts, Cold Calling, Direct Sales, B2B, Sales Operations, Sales, Selling, Sales Presentations, Managed Services, Key Account Management, Customer Retention
Education
Crowder College
General Studies
Ricoh Americas Corporation September 2015 - Present
Skills
Joomla, Web Development, Windows Server, System Administration, CMS, Ubuntu, Web Applications, Real Estate, Real Estate Development, Real Estate Transactions, Property Management, Property Management...
Education
Davenport University 2013 — 2017
Bachelor of Business Administration (B.B.A.), Information Technology Administration and Management
St Charles Community High School
Ricoh Americas Corporation December 2013 - Present
Time Warner Cable July 2012 - December 2013
Time Warner Cable March 2009 - July 2012
Time Warner Cable March 2008 - March 2009
Skills
Telecommunications, Salesforce.com, Managed Services, VoIP, Call Center, MPLS, Solution Selling, Ethernet, Telephony, Call Centers, Broadband, IP, Technical Support, Customer Experience, Telecommunication..., Product Management, B2B, T1, Account Management, Optical Fiber, Co-location, PRI, Metro Ethernet, SIP Trunking, Wireless, Unified Communications, Hosted Services, Avaya, Long Distance, WAN, Direct Sales, LAN-WAN, SIP, Fiber Optics, Customer Retention, Data Center, Internet Access, IP PBX, DSL
Education
CUNY New York City College of Technology 2002 — 2004
Computer and Information Systems Security/Information Assurance
AYA Group May 2013 - Present
Ricoh Americas Corporation 2011 - 2013
Ricoh Canada 2002 - 2011
MD informatics / Can-Net Computer Group 1994 - 2002
Lifestyle Property Management Group 1991 - 1994
Skills
Managed Print Services, Business Development, SaaS, Document Management, Enterprise Content..., Document Imaging, Sales Process, Professional Services, Direct Sales, Managed Services, Solution Selling, Strategy, Change Management, Strategic Planning, Outsourcing, Management, Team Building, Selling, Enterprise Software, Major Accounts, Account Management, B2B, Team Leadership, Pre-sales, Salesforce.com, Integration, P&L Management, Project Management, Sales, Sales Presentations, Customer Satisfaction, Consulting, CRM, Software Industry, Cloud Computing
Education
Dalhousie University
B.Comm., Finance, minor in Computer Science
Ricoh Americas Corporation November 2011 - Present
Pitney Bowes October 2011 - November 2011
Mizuho Corporate Bank February 2011 - June 2011
J & N Wholesaler Diamond December 2010 - February 2011
Broken Home Entertainment August 2007 - November 2010
Plan Express Inc December 2004 - July 2007
Skills
Microsoft Office, Data Entry, Purchase Clerk, File Clerk, Inventory Clerk, Clerical Skills, General Office Duties, Public Speaking, job searches, Training, Customer Service, Leadership, Microsoft Word
Education
CUNY Bronx Community College 2015 — 2016
Associate in Applied Science Degree (AAS) in Human Services, 3.35 GPA
Adult and Community Education (ACE) 2010 — 2011
GED, General Education
CSX Technology April 2015 - Present
PMI Northeast Florida Chapter 2014 - Present
CSX Technology January 2013 - April 2015
Ricoh Americas Corporation August 2011 - December 2012
Brightree 2010 - 2011
John Luker Associates February 2008 - December 2010
Xerox Audio Visual Solutions January 2006 - February 2008
John Luker Associates April 2002 - January 2006
Progressive Systems, LLC December 2000 - April 2002
Huntsville Emergency Medical Services, Inc January 1994 - December 2000
Skills
Business Process..., CRM, Proposal Writing, Business Strategy, Budgets, System Design, Scrum, Technical Writing, Sales Operations, Interpersonal..., Business Writing, Project Management, Leadership, Program Management, PMP, Project Portfolio..., Business Analysis, Vendor Management, Process Improvement, Integration, Software Documentation, Enterprise Software, Troubleshooting, SaaS, ERP, Software Development, Project Planning, Management, Analysis
Education
MS in Cybersecurity & BSBA in MIS (Both Magna Cum Laude)
University of Alabama in Huntsville 1995 — 2000
BSBA, MIS - Magna Cum Laude
Virginia College 2004 — 2006
MS, Cybersecurity - Magna Cum Laude
Defense Language Institute 1980 — 1981
Mandarin Chinese Language
SIBA FUSES LLC September 2014 - Present
Ricoh Americas Corporation 2006 - 2013
Skills
Bilingual-English/Spanis..., Microsoft Excel, Microsoft Word, PowerPoint, Oracle, Oracle E-Business Suite, Lotus Notes, Outlook Express, Close Attention to..., Organization &..., Passion to Succeed, Passion for Quality, Customer Satisfaction, Customer Service
Education
County College of Morris
Associate's degree, Business Administration and Management, General
Ricoh Americas Corporation November 2011 - Present
United Bankshares, Inc February 2010 - August 2011
CNHI March 2008 - June 2010
WJLS 2004 - 2006
Southern Communications 2005 - 2005
Skills
Customer Service, Time Management, Self-driven, Marketing, Sales, Advertising, Social Media Marketing, Management, Leadership, Public Speaking, Public Relations, Facebook, CRM, Event Planning, Account Management, Networking, Fundraising, Social Media, Marketing Communications, Marketing Strategy, Team Building, Training, Editing, Social Networking, Strategic Planning, Microsoft Office, Selling, Salesforce.com, Research, Business Development, Sales Management, Strategy, Online Advertising, Event Management, Project Management, Presentations, Email Marketing, Media Relations, Sales Presentations, Tenacious, Process Improvement, Solution Selling, B2B Sales, cloud solutions, Cloud Computing, Nonprofits
Education
Concord University 1999 — 2005
BS, Communication and Media Studies
Concord University 1999 — 2005
Bachelor's degree, Communications
Applied Imaging May 2015 - Present
Copynet Office Systems April 2010 - April 2015
Ricoh Americas Corporation March 2005 - March 2009
Danka Office Imaging February 2003 - March 2005
Skills
Managed Print Services, Solution Selling, Sales Process, Selling, Salesforce.com, Document Management, Cold Calling, Sales Presentations, Sales Operations, Managed Services, Key Account Management, Channel, Document Imaging, Major Accounts, SaaS, Photocopier, Print Management, Printers, Product Marketing, Customer Service, Business Development, Team Building, Lead Generation, Sales Management, New Business Development, B2B, Direct Sales, Account Management, Channel Partners, Leadership, Strategic Planning, Management, Enterprise Software, Marketing, Contract Negotiation, CRM, Customer Retention, Strategic Partnerships, Professional Services, Customer Satisfaction
Education
Davenport University 1999 — 2003
BS, Marketing
CompTia
CDIA+ CTT+ Certified
Ricoh Americas Corporation November 2012 - Present
Ricoh Americas Corporation June 2011 - November 2012
Ricoh Americas Corporation July 1988 - June 2011
City of Dublin, Ohio April 2004 - January 2007
City of Walker, Michigan January 1999 - June 2002
Skills
Recruiting, Human Resources, Policy, Sales Management, Project Management, Employee Training, Mergers, Talent Acquisition, Cold Calling, Applicant Tracking..., Technical Recruiting, Onboarding, Coaching, Performance Management, College Recruiting, Talent Management, Customer Retention, Team Building, Employee Engagement, Change Management
Education
The Ohio State University 2003 — 2005
Davenport University 1980 — 1984
Ricoh Americas Corporation January 2014 - Present
Ricoh Production Print Solutions February 2010 - December 2013
InfoPrint Solutions June 2007 - February 2010
IBM July 2003 - June 2007
IBM May 1999 - July 2003
IBM July 1997 - May 1999
New Mexico State University February 1995 - June 1997
United States Air Force June 1987 - August 1995
Skills
Agile Methodologies, Software Engineering, Software Development, Software Project..., Linux, Requirements Analysis, AIX, Shell Scripting, Integration, Cloud Computing, Unix, Scrum, Testing, Cross-functional Team..., Enterprise Software, Program Management, System Architecture, C, Perl, Oracle, Vendor Management, Operating Systems
Education
New Mexico State University 1992 — 1997
Bachelor of Science degree in Electrical Engineering, Minor: Mathematics, Electrical and Electronics Engineering
Community College of the Air Force
Occupational Instructor Certification
Community College of the Air Force
Associate in Applied Science – Instructor of Technology and Military Science
Community College of the Air Force
Associate in Applied Science – Avionic Systems Technology
The George Washington University - School of Business
DriveTime July 2014 - Present
American Audio Visual Center January 2014 - July 2014
Estenson Logistics April 2013 - November 2013
V.I.P. Mortgage, Inc. October 2012 - April 2013
Ricoh Americas Corporation April 2012 - September 2012
North Ottawa Community Hospital December 2010 - April 2012
United States Air Force April 2006 - November 2008
United States Air Force October 2002 - April 2006
United States Air Force April 2000 - October 2002
Skills
Windows 7, Active Directory, Microsoft Exchange, Data Analysis, Help Desk Support, Computer Network..., Windows Server, Microsoft Office, Microsoft Outlook, VMware, Cisco Technologies, Citrix, DNS, IT Operations, Wireless Networking, Problem Solving, Print Management, Multi Tasking, Oracle Notes, Microsoft Excel, PowerPoint, Windows Vista, XP, Microsoft Windows 98, Microsoft Mail, Microsoft SQL Server, Antivirus, Six Sigma, Lean Thinking, Windows 8 Pro, Encompass, Military, Lync Server 2010, Aerohive
Education
Muskegon Community College 2009 — 2012
Associate's Degree, Computer Networking, Information Security
Community College of the Air Force 2000 — 2001
Certificate in Aviation, Aircraft Maintenance and Technology, 2.89
Brandywine High School 1998 — 1999
H.S Diploma, Practical Studies
Harris Corporation August 1997 - Present
Hann & DePalmer May 1991 - August 1997
GAF Materials Corporation March 1990 - May 1991
Ricoh Americas Corporation March 1984 - March 1990
Union Carbide Corporation October 1983 - March 1984
Dictograph Security Systems November 1979 - October 1983
Skills
Software Project..., Business Analysis, Technical Documentation, Full SDLC, Presentation Preparation, Leading Cross..., Risk Management, Communcations Across...
Education
Allen High School 1971 — 1975
County College of Morris
Various Computer Courses
Illinois Century Network November 2014 - Present
JMS Electronic Technologies August 2008 - November 2014
Ricoh Americas Corporation May 2011 - August 2012
AMERICAN POWER CONVERSION 2006 - 2008
DELL COMPUTER COMPANY 2003 - 2006
EMC CORPORATION 2000 - 2001
DELL COMPUTER COMPANY 1997 - 2000
Chicago Board of Trade 1994 - 1997
Americable 1993 - 1997
Illinois Air National Guard 1989 - 1995
Skills
Storage Area Networks, Disaster Recovery, Cloud Computing, Solution Selling, Storage, Virtualization, Network Security, Networking, Integration, Managed Services, Pre-sales, DNS
Education
North Central College 1996 — 2001
Bachelor of Science, Computer Science
Community College of the Air Force 1989 — 1991
Associate in Applied Science, Information Systems Technology
Ricoh Americas Corporation July 2006 - Present
Skills
Troubleshooting, Printers, Scanners, Laptops, Computer Hardware, Help Desk Support, Customer Service, XP, Technical Support, Software Installation, A+ Certified, Process Improvement, Windows 7
Education
Computer Systems Institute 2012 — 2013
Networking Diploma, Computer Systems Networking and Telecommunications
Computer Systems Institute 2012 — 2013
Networking Diploma, Computer Systems Networking and Telecommunications
Englewood Tech Prep Academy
Englewood Tech Prep Academy
Ricoh Americas Corporation September 2013 - Present
The Toro Company March 2013 - August 2013
Ricoh Business Solutions December 2009 - January 2013
Ricoh Business Solutions August 1999 - December 2009
Coordinated Business Systems 1996 - 1999
Skills
Managed Print Services, Major Accounts, Solution Selling, Document Imaging, Ricoh, Account Management, Scanners, Photocopier, Customer Service..., Business Operations, Customer Satisfaction, Customer Retention, Strategic Leadership, Communication Skills, Strategic Planning, Coaching Staff, Organizational..., Sales Management, Sales Process, Document Management, Sales, Leadership, Management, Salesforce.com, Direct Sales, Selling, Sales Presentations, New Business Development, Time Management, Professional Services, Managed Services, Cold Calling, Sales Operations, Channel Partners, Qualifying Prospects, SaaS, Key Account Management, Lead Generation, B2B, Building Relationships, Human Resources, Software Industry, Sales Force Development, CRM, P&L Management, Complex Sales
Education
Creighton University 1992 — 1996
BA, Journalism / Business Administration
Ricoh Americas Corporation June 1985 - Present
Education
Cypress College
Ricoh Americas Corporation March 2011 - Present
Lexmark Int. Headquarters September 2008 - December 2009
Lexmark International August 1999 - August 2008
Lexmark Danmark August 1999 - August 2001
Lexmark August 1998 - August 1999
Lexmark April 1998 - August 1998
Lexmark January 1998 - April 1998
Sadolin Paints / Retail Stores 1991 - 1997
Skills
Call Center, Customer Satisfaction, Siebel, Call Centers, Solution Selling, Customer Service, Management, Process Improvement, Outsourcing, Training, IT Service Management, Service Delivery, Change Management, Leadership, Analysis, Technical Support, Six Sigma, CRM, Strategy, Cross-functional Team..., Mobile Devices, Vendor Management
Education
Copenhagen Business School
Business Degree
Quest Diagnostics October 2013 - Present
Ricoh Americas Corporation April 2011 - October 2013
Education
Stevens Institute of Technology 2007 — 2009
Master's degree, Financial Engineering
Dalian University of Technology 2003 — 2007
Bachelor's degree, Finance and Banking
Ricoh Americas Corporation March 2014 - Present
United States Air Force January 2004 - April 2010
United States Air Force January 2004 - April 2010
United States Air Force January 2004 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, VHDL, Assembly Language, Java, Mobile Phone Apps, Computer Hardware, Printers, Printer Fleet Management
Education
DeVry University-Washington 2010 — 2013
Bachelor of Science, Computer Engineering Technology, Computer Software Engineering & Electronic Engineering
Community College of the Air Force 2004 — 2010
Aerospace Propulsion
mindSHIFT, a Ricoh company April 2015 - Present
Ricoh Americas Corporation October 2013 - April 2015
TOSHIBA AMERICA BUSINESS SOLUTIONS December 2012 - October 2013
Ricoh Americas Corporation May 2008 - August 2010
Canon Business Solutions August 2001 - December 2007
Skills
Information Technology, IT Service Management, Network Security, Virtualization, Cloud Computing, Servers, VoIP, Data Center, Disaster Recovery, Firewalls, VMware, IT Operations, Technology, SaaS, Leadership, Strategic Planning, Business Process, Direct Sales, Business Development, Sales Process, Consultants, Problem Solving, Cold Calling, Account Management, Document Imaging, Solution Selling, Salesforce.com, Hardware
Education
Community College of the Air Force 1979 — 1983
Electronics / Communications
Ricoh Americas Corporation May 2013 - Present
Tele-Plus Corporation May 2012 - April 2013
Globalcom July 2009 - March 2012
PCCW GLOBAL October 2001 - June 2009
Teleglobe April 1998 - October 2001
Universe Computers February 1994 - March 1998
Education
University of Hertfordshire 2006 — 2009
MBA
Damascus University 1989 — 1992
Bachelor’s Degree
Ricoh Americas Corporation June 2011 - Present
Ricoh Company Ltd. June 1995 - June 2011
IKON September 1980 - June 1995
Skills
Account Management, Business Process..., Process Improvement, Contract Negotiation, Six Sigma, Cross-functional Team..., Requirements Analysis, Managed Print Services, CRM, Management, Outsourcing, Vendor Management, Salesforce.com, Program Management, Mobile Applications, Sales Process
Education
Community College of the US Air Force 1976 — 1980
Electronics and Computer Engineering, Electronics and Computer Engineering
Konica Minolta Business Solutions U.S.A., Inc. March 2013 - Present
Ricoh Americas Corporation June 2010 - March 2013
IKON Office Solutions - Ricoh USA June 2010 - March 2013
IKON Office Solutions June 2008 - June 2010
IKON Office Solutions August 2005 - June 2008
Kent Beverage Co January 2001 - August 2005
Mill Steel Company March 1999 - April 2000
The Pines Golf Course August 1988 - March 1999
Skills
Managed Print Services, Cold Calling, Solution Selling, Salesforce.com, Direct Sales, Account Management, Sales Process, B2B, Sales Management, Sales Presentations, New Business Development, Sales, Major Accounts, Document Imaging, Sales Operations, Digital Printing, Selling, Customer Retention
Education
Davenport University 1998 — 1999
B.S., Marketing, Finance
Grand Valley State University 1996 — 1998
N/A, Marketing
Grand Rapids Community College 1993 — 1996
Associates, General Business
Grandville High School 1989 — 1993
H.S. Dipolma, General Education
Starfish Computer Corporation January 2014 - Present
Compu-Net Systems LLC June 2013 - January 2014
Ricoh Americas Corporation September 2011 - June 2013
Meritech, Inc. November 1999 - September 2011
National Education Center October 1996 - November 1999
Cleveland Computer November 1993 - October 1996
Skills
HTML, ASP.NET, IP Networking, Problem Solving, Document Management, Customer Relations, Microsoft Office, Windows, Computer Hardware, Troubleshooting, Windows Server, VMware, XP, Operating Systems, Customer Service, TCP/IP, Servers, System Administration, Hardware, Web Development, CDIA+, Windows 7, Managed Print Services, Software Installation, Printers, Security, CompTIA, Access, Technical Support, Document Imaging, Disaster Recovery, Network Administration, Windows XP
Education
Cuyahoga Community College 2003 — 2010
Associates, Applied Business
Ricoh Americas Corporation April 2014 - Present
Ricoh USA December 2012 - April 2014
Encore Nationwide October 2012 - August 2013
Attack! January 2012 - January 2013
Ascent Talent, Model, Promotion Ltd. September 2011 - December 2012
MWI Veterinary Supply May 2012 - September 2012
Cal Expo - California State Fair May 2012 - August 2012
California State University, Sacramento August 2011 - August 2012
EXPRESS June 2011 - March 2012
Saigon Bay Restaurants December 2005 - November 2010
Skills
Social Networking, Sales, Social Media, Teamwork, Marketing, Advertising, Microsoft Office, Photoshop, PowerPoint, Microsoft Word, InDesign, Facebook, Customer Service, Training, Time Management, Event Planning, Adobe Creative Suite, Management, Salesforce.com, Excel, Word, After Effects, OneNote, MindManager, Camtasia, Microsoft Excel, Cold Calling Experience, Business Intelligence..., ITIL Service Strategy, Software, Cloud Computing, Research, Cold Calling, Marketing Communications, Social Media Marketing, Sales Management, Public Speaking, Public Relations, Outlook, Leadership, Networking, Licensed Life & Health...
Education
California State University 2011 — 2012
Bachelor of Art, Organizational Communications and Digital Media
Cosumnes River College
Associate of Arts and Sciences (AAS), Biology/Biological Sciences, General
Ricoh Americas Corporation January 1983 - Present
Education
Contra Costa College
Associate of Arts and Sciences (A.A.S.), electronics, a
Ricoh Americas Corporation October 2008 - Present
Skills
Account Management, B2B, Sales Operations, Sales Presentations, Sales Process, Solution Selling, Marketing Strategy, Business Development, CRM, Channel Partners, Cloud Computing, Cold Calling, Competitive Analysis, Cross-functional Team..., Customer Retention, Customer Satisfaction, Direct Marketing, Direct Sales, Sales, Salesforce.com
Education
County College of Morris
Ricoh Americas Corporation November 1985 - Present
Education
Daemen College
B.S., Education
State University College at Buffalo
M.S., Education/Personnel Administration
Plaid Enterprises February 2013 - Present
DUMC November 2010 - Present
Ricoh Americas Corporation September 2011 - February 2013
IVC South Inc. December 2005 - November 2008
Crowe Industrial Coatings January 1987 - December 2005
Skills
Coaching, Process Management, Production Managment, Lean Management, Plant Management, Project Management, Team Building, Business Process..., Process Improvement, Change Management, Customer Service, New Business Development, Account Management, Team Leadership, Manufacturing, Product Development, Vendor Management, Business Development, Quality Assurance, Cross-functional Team..., Operations Management, Process Engineering, 5S, Management, Six Sigma, Continuous Improvement, Team Management
Education
Kaplan University 2008 — 2009
Project Management
Dekalb Community College 1981 — 1982
None, Graphic Design
Stone Mountain
Ricoh Americas Corporation June 2010 - Present
Infoprint Solutions Company June 2007 - June 2010
IBM 1999 - 2007
Danka Office Imaging 1997 - 1999
Eastman Kodak January 1987 - December 1996
Eastman Kodak April 1984 - December 1986
Kodak October 1979 - March 1984
DuPont September 1976 - June 1979
Skills
Solution Selling, Pre-sales, Integration, Solution Architecture, Document Management, Team Leadership, Requirements Analysis, Account Management, Troubleshooting, Product Management
Education
Cornell University 1979 — 1980
Master of Engineering, School of Industrial Engineering
University at Buffalo 1972 — 1976
BS, Chemical Engineering
mindSHIFT, a Ricoh company April 2015 - Present
Ricoh Americas Corporation November 2014 - Present
Ricoh Americas Corporation January 2013 - November 2014
King Realty January 2006 - December 2013
Access Biologicals January 2007 - June 2012
Duncan Solutions April 2005 - December 2007
Electronics for Imaging 2000 - April 2005
Qualcomm (QPE) 1997 - 2000
Vishay Precision Group 1993 - 1997
IDT 1991 - 1993
Skills
Program Management, Product Development, Cross-functional Team..., Strategic Planning, Quality Assurance, Product Management, Project Management, Process Improvement, Business Development, Start-ups, Team Leadership, Account Management, Team Building, Vendor Management, Integration, SaaS, Manufacturing, Testing, Management, Strategy, Continuous Improvement, Marketing, Enterprise Software, Solution Selling, Leadership
Education
Stanford University Graduate School of Business 2002 — 2003
PMP
University of Phoenix 2000 — 2002
BS
University of Maryland College Park 1998 — 2000
Bachelor's Degree
Community College of the Air Force 1980 — 1984
AS
Maxwell Allen & Associates, LLC April 2010 - Present
Ricoh Americas Corporation April 1997 - January 2010
Xerox November 1995 - April 1997
Skills
Product Marketing, Solution Selling, Sales Process, Consultative Selling, Product Management, Product Development, Document Management, Training, Strategy, Sales, Managed Print Services, Account Management, B2B, Marketing, Direct Sales, Sales Operations, Selling, Management, Salesforce.com, Team Building, Team Leadership, Cold Calling, Professional Services, CRM, Enterprise Software, Sales Presentations, Document Imaging, Lead Generation, New Business Development, Strategic Partnerships, Pre-sales, Marketing Management, Strategic Planning, Coaching, Online Marketing, Managed Services, Competitive Analysis, Multi-channel Marketing, Channel Partners, Key Account Management, Business Development, Sales Management, Customer Retention, Enterprise Content..., P&L Management, Major Accounts, Partner Management, Software Industry, Cross-functional Team..., SaaS
Education
D'Youville College 1960 — 1965
BS
Ricoh Americas Corporation July 2014 - Present
LaborWorks Industrial Staffing December 2013 - July 2014
LaborWorks Industrial Staffing May 2013 - December 2013
Evergreen School District February 2013 - May 2013
EF Education First January 2012 - December 2012
JP Morgan Chase May 2008 - October 2009
Washington Mutual April 2006 - May 2008
Skills
Customer Service, Microsoft Excel, PowerPoint, Microsoft Office, Leadership, Microsoft Word, Outlook, Public Speaking, Sales, Team Leadership, Telephone Skills, Strategic Planning, Team Building, Event Planning, Critical Thinking, Analysis, Social Networking, Account Management, Sales Management, B2B, Negotiation, Cold Calling, New Business Development, Business Development, Direct Sales, Contract Negotiation, Time Management, Customer Satisfaction
Education
University of Oregon 2003 — 2006
Bachelors in Arts, History/Business Administration
Concordia University-Portland 2010 — 2011
Masters, Education
Sage March 2015 - Present
Konica Minolta Business Solutions U.S.A., Inc. March 2013 - March 2015
Konica Minolta Business Solutions U.S.A., Inc. September 2012 - February 2013
Ricoh Americas Corporation February 2010 - 2012
Ricoh Americas Corporation December 2008 - February 2010
Ricoh Americas Corporation October 2006 - February 2010
Folks Southern Kitchen June 1993 - October 2006
Skills
Sales Management, Organizational..., Business Analysis, P&L Responsibility, Business Development, Internal Communications, Strategic Partnerships, Team Leadership, Training, Salesforce.com, Key Account Management, Sales Cycle Management, Forecasting, Market Analysis, Territory..., Inventory Management, Hiring Practices, Business Coaching, Account Management, Customer Retention, Customer Service, Document Management, New Business Development, Sales, Process Improvement, Software Industry
Education
Dekalb Community College
Ricoh USA July 2015 - Present
Ricoh Americas Corporation July 2012 - Present
Ricoh Americas Corporation November 2011 - Present
IKON Office Solutions 1996 - 2011
Robert Half International March 1994 - June 1996
Ross Medical Education Center September 1991 - March 1994
Skills
Training & Development, Change Management, Succession Planning, Talent Management, Human Resources, Employee Engagement, Interviews, Leadership Development, Temporary Placement, Marketing, Business Planning, Talent Acquisition, Onboarding, Employee Relations, Recruiting, Customer Retention, HRIS, Performance Management
Education
Davenport University 1984 — 1986
Bachelor of Business Administration, General Business
Northwestern Michigan College 1982 — 1984
Associate of Applied Science
Newmark Cornish & Carey August 2015 - Present
Ricoh Americas Corporation April 2011 - August 2015
Ricoh Americas Corporation April 2010 - April 2011
Ricoh Americas Corporation June 2007 - April 2010
Ricoh Americas Corporation June 2006 - June 2007
Ricoh Americas Corporation January 2005 - June 2006
Skills
Account Management, Adobe Acrobat, Printer Fleet Management, Scheduling, Microsoft Excel, Digital Printing, Customer Service, Management, Leadership Development, Business Analysis, Business Development, Sales Operations, Process Improvement, Copying, Printers, International Shipping, QuickBooks, Digital Image Processing, Digital Marketing, Digital Imaging, Graphic Design, Template Creation, CAD, Time Management, Outlook, Social Media, Training, Marketing, Microsoft Office, Project Management, Leadership, Team Leadership, Social Networking
Education
De Anza College 2012 — 2015
Bachelor of Business Administration (BBA), Human Relations, A
Lynbrook High School 1999 — 2002
Diploma
Foothill College
General Studies
OfficeTeam June 2015 - Present
Ricoh Americas Corporation June 2014 - May 2015
Robert Half Legal October 2013 - June 2014
OCE BUSINESS SERVICES October 2011 - June 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook
Education
CUNY Medgar Evers College 2006 — 2012
Bachelor of Arts (BA), Psychology
Ricoh Americas Corporation November 2011 - February 2015
IKON Document Services 2009 - 2011
IKON Office Solutions 2002 - January 2007
Skills
Solution Selling, Document Imaging, Selling, Sales Operations, Sales Process, Cold Calling, Management, Professional Services, Training, New Business Development, Managed Print Services, B2B, Human Resources, Sales Presentations, Coaching, Account Management, Salesforce.com, Sales, Document Management, Client Relations, Customer Experience, Client Services, Technical Support, Team Management, Customer Satisfaction, IT Hardware Support, Windows 7, Windows 8.1
Education
Siena College 1995 — 2000
Bachelor of Science, Marketing Management
CUNY Bronx Community College
Cardinal Hayes HS
Ricoh Americas Corporation July 2015 - Present
US Air Force Reserve November 2011 - Present
Ricoh Americas Corporation 2009 - May 2015
IKON Office Solutions March 2008 - 2009
Target October 2003 - March 2008
Skills
Security Clearance, Troubleshooting, Military, DoD, Operations Management, Process Improvement, Customer Service, Computer Hardware, Team Building, Help Desk Support, Inventory Management, Leadership, Logistics, Team Leadership, Government, Quality Assurance
Education
De Anza College
Trident University International
Bachelor of Science (BS), Logistics
Ricoh Americas Corporation December 2013 - Present
Ricoh Americas Corporation March 2012 - December 2013
Ricoh Americas Corporation March 2008 - March 2012
IKON Office Solutions January 2002 - March 2008
Skills
Management, Time Management, Budgets, Customer Satisfaction, Customer Service, Team Building, Accounting, Operations Management, Invoicing, Team Leadership, Account Management, Process Improvement, Leadership, Training, Photocopier, Document Management
Education
Davenport University 2003 — 2009
ABA, MANAGEMENT
National Grid November 2013 - Present
Konica Minolta April 2013 - October 2013
UBS April 2007 - April 2013
ADP August 2004 - April 2007
Ricoh Americas Corporation January 2000 - October 2001
Skills
Corporate Tax, Tax, Income Tax, Sales Tax, Account Reconciliation, Tax Preparation, Financial Services, Tax Research, General Ledger, Microsoft Excel, Microsoft Word, International Tax, Accounting, Financial Reporting, Indirect Taxation, Auditing, Tax Accounting
Education
County College of Morris
Associate of Science (A.S.), Business Administration and Management, General
Livingston High School
Corvisa March 2015 - Present
CorvisaCloud August 2014 - March 2015
Ricoh Americas Corporation May 2013 - August 2014
Ricoh Americas Corporation August 2010 - May 2013
Ricoh Americas Corporation January 2004 - August 2010
United States Army Reserves August 2002 - August 2010
New England Financial 2002 - 2004
Skills
Training, Management, Customer Satisfaction, Customer Service, Account Management, Inventory Management, Supervisory Management, SAP, Oracle, Human Resources, Microsoft Office, Employee Relations, Leadership, Change Management, Personnel Management, Software Documentation, Team Building, Process Improvement, Team Leadership, Salesforce.com, Time Management
Education
Concordia University-Wisconsin 2013 — 2015
Bachelor's degree, Human Resources Management, 3.95 GPA
Milwaukee Area Technical College 2010 — 2012
Associates Degree, Supervisory Management, 3.5 GPA
Ricoh Americas Corporation July 2015 - Present
Grainger August 2013 - July 2015
Senva Inc. May 2010 - May 2013
PRIDE Disposal Services November 2009 - April 2010
Elite Logistics Worldwide June 2007 - August 2009
Skills
Customer Service, Customer Retention, Sales, National Account..., Sales Presentations, Technical Presentations, Logistics, 3PL, Marketing, Freight Forwarding, Direct Sales, Account Management, LTL, Freight, Transportation, Product Marketing, B2B, New Business Development, Sales Process, Manufacturing, Cold Calling, Management, Leadership, Team Building, Microsoft Office, Strategic Planning, Sales Management, Inventory Management, Microsoft Excel, Sales Operations, Public Speaking, Contract Negotiation, Pricing, Microsoft Word, Negotiation, Time Management, Customer Satisfaction, Solution Selling, Marketing Strategy, Operations Management, Supply Chain Management, Strategy, Team Leadership, Budgets, Salesforce.com
Education
Concordia University-Portland 2004 — 2006
Bachelor of Arts (BA), Business Administration and Management, General, 2006 Graduate
UNC Charlotte 2002 — 2004
General Education, General Studies, Freshman to end of Sophmore
National Institutes of Health January 2015 - Present
USDA October 2013 - January 2015
Paragon Systems Inc March 2013 - August 2013
Ricoh Americas Corporation July 2012 - March 2013
United States Air Force 2005 - 2009
Skills
Security, Leadership, Training, Government, Process Improvement, Microsoft Office, DoD, Security Clearance, Program Management, Strategic Planning, Project Management, Sales, Sales Operations, Sales Process, Police, Policy, Enforcement, Document Management, Military, Management, Team Building, Metadata Management, Data Entry, Microsoft Excel, Microsoft Word, e-QIP, Quality Control, Organization Skills, Communication, Qualitative Research, E-Verify, Database Administration, Recruiting, Event Planning
Education
The Catholic University of America 2010 — 2012
Bachelor of Arts (B.A.), Political Science; World Politics
Community College of the Air Force 2006 — 2009
Political Science, Criminal Justice and Corrections
Ricoh Americas Corporation July 2012 - Present
Link High Technologies March 2012 - April 2012
Parr Brown Gee & Loveless March 2008 - August 2011
Skills
Cisco Catalyst 3560..., Cisco Catalyst 4500..., Cisco 2620 series..., Cisco ASA 5500 firewalls, Cisco WAP4410n wireless..., Mitel 5340 IP phones, SonicWall PRO 4060..., Barracuda model 400..., Windows 8, Windows 7,..., Droids, iPhones and..., Windows Server 2012,..., Hyper-V, Windows Powershell,..., MS Exchange Server..., Active Directory, VMware vSphere, Cisco IOS
Education
Hofstra University 1989 — 1991
Bachelor of Arts (B.A.), Biology, General
Cornell University 1987 — 1988
Ricoh USA February 2012 - Present
Ricoh Americas Corporation April 2010 - December 2011
Ricoh Americas Corporation April 2007 - April 2010
Ricoh Americas Corporation July 2004 - April 2007
Lexmark International, Inc June 1999 - July 2004
Skills
Managed Print Services, Competitive Analysis, Sales Process, Strategic Planning, Sales, Selling, Strategy, Business Analysis, Management, Document Imaging, Product Marketing, Print Management, Solution Selling, Coaching, Marketing Strategy, Business Process, Document Management, Marketing Communications, Sales Presentations, Major Accounts, Leadership, Customer Presentations, BPO, Data Analysis, Employee Training, B2B, Value Propositions, Enterprise Content..., Sales Operations, Channel Partners, Business Process..., SaaS, Account Management, Enterprise Software, Professional Services, Cloud Computing, Key Account Management, Managed Services, Management Consulting, Consulting, Strategic Partnerships, Training & Development, Collaborative, Excel, Value Proposition, Project Management, Program Management, Consensus Building, Project Planning, Cross-functional Team...
Education
Concordia University 1986 — 1989
B.A, Business
Cedarburg High School 1979 — 1983
General, General Studies
Cintas May 2012 - Present
Ricoh Americas Corporation March 2011 - May 2012
General Mills July 2007 - March 2011
Lennox International June 2006 - July 2007
Skills
Sales Operations, Sales Process, Sales, Management, Leadership, Solution Selling, B2B, Cold Calling, Operations Management, Selling, New Business Development, Direct Sales, Team Leadership
Education
Purdue University 2001 — 2006
BA, Industrial Management
Corvinus University of Budapest 2005 — 2005
Economics
EMC August 2010 - Present
Taft Photogrphy March 1970 - Present
sanofi-aventis April 2009 - August 2010
EMC December 2004 - April 2009
Ricoh Americas Corporation 1998 - 2004
Skills
SAN, Disaster Recovery, Storage Area Networks, Storage, Business Continuity, VMware, Symmetrix, Clariion, EMC Storage, Virtualization, Storage Management, Cisco Technologies, SRDF, NAS, HP, XtremIO, Watch4net, Management, McData, Open Replicator, EMC SAN Administration, EMC Storage Solutions, Photography, Photoshop, Wedding Photography, Artistic Photography, Modeling Portfolios
Education
County Collage of Morris 1979 — 1981
Parsippany Hills High School 1976 — 1979
High School Diploma, Computer Science
Scientific Games December 2011 - Present
Ricoh Americas Corporation October 2006 - May 2011
Radio Shack March 2005 - June 2006
Countrywide Financial February 2003 - November 2004
McKesson Information Solutions April 2001 - July 2002
Beaver County December 1998 - January 2001
Fiserv Integration Solutions, Inc. February 1998 - November 1998
Skills
Private Pilot, Piano Playing, Billiards, Troubleshooting, Active Directory, Windows Server, Microsoft SQL Server, SQL, Technical Support, Data Center, Servers, Requirements Analysis, Computer Hardware, SharePoint, Vendor Management, Software Documentation, Linux, ITIL, Integration, VMware, Process Improvement, SDLC, Disaster Recovery
Education
Community College of the Air Force 1985 — 1985
didn't earn any degree, just learned about stuff I didn't understand before, everything
Blackhawk High School 1980 — 1983
Diploma, Computer Science
EarthColor, Inc. January 2014 - Present
Ricoh Americas Corporation January 2011 - January 2014
Ricoh Americas Corporation January 2010 - December 2010
Ricoh Americas Corporation March 2000 - December 2009
Ricoh Americas Corporation October 1998 - March 2000
Skills
Salesforce.com, CRM Fusion-Demand Tools, CRM Fusion-People Import, CRM Fusion-DupeBlocker, Pardot, Project Management, Apex Data Loader, -Lotus Notes 8.5.2, Outlook, -SalesLogix 7.0, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, CRM, Lead Generation
Education
Montclair State University 1988 — 1990
B.S., Marketing
County College of Morris 1985 — 1987
A.S., Business
The Home Depot April 2014 - September 2014
Providing Assistance to Family, Friends and Neighbors November 2012 - April 2014
Project Porchlight October 2012 - October 2012
Planned Companies July 2011 - March 2012
Planned Companies December 2009 - July 2011
Ricoh Americas Corporation 2007 - 2009
Ricoh Americas Corporation 2000 - 2007
Ricoh Americas Corporation 1999 - 2000
Ricoh Americas Corporation 1996 - 1999
Ricoh Americas Corporation 1992 - 1996
Skills
MOS Certificate in 2000..., Outlook, Lotus Notes, LMS database, ADP Payroll, Ultimate HR database, Vendor Managed Inventory, Business Objects, Microsoft Excel, PowerPoint, Customer Service, Microsoft Office, Management, Software Documentation, Customer Satisfaction, Project Management, Program Management, Marketing, Team Building, Document Management, Human Resources, System Administration, Training, Salesforce.com, Time Management, Sales Operations, Payroll, Budgets, Leadership, Process Improvement, Strategic Planning, Sales Management, Account Management, Vendor Management, Access, Administrative..., Recruiting, Employee Relations, Microsoft Word, Sales Process, Office Equipment, Photocopier, Selling, Document Imaging, Scanners, Troubleshooting, Employee Benefits, Cold Calling, Contract Negotiation, Process Scheduler
Education
County College of Morris
Associate of Applied Science degree
Pequannock Township High School
High School Diploma
Ricoh Americas Corporation April 2015 - Present
E3 Inc March 2014 - April 2015
Ringier Trade Media Ltd July 2012 - October 2013
Trek Bicycle Corporation March 2011 - June 2012
Global Sources, Ltd. July 2004 - June 2011
K2 Sports May 2003 - July 2004
Global Sources, Ltd. June 2000 - May 2003
FAS & Investments July 1999 - June 2000
Korea Trade Investment Promotion Agency August 1997 - July 1999
Kaye, Scholer, Fierman, Hays & Handler, LLP June 1995 - June 1997
Skills
Market Research, Competitive Analysis, Product Marketing, Strategy, Marketing Strategy, B2B, Business Development, Sales Management, Management, Online Advertising, Marketing, Marketing Communications, Strategic Planning, Sales, Product Development, Business Strategy, Lead Generation, International Sales, International Marketing, Leadership, Negotiation, New Business Development, E-commerce, Trade Shows, International Business, Product Management, Advertising, Sales Operations, B2B Marketing, Strategic Partnerships, Inventory Management, Social Media, Digital Media, sales training, Sales&Marketing, Sales Management..., Product Forecasting, P&L Enhancement, P&L Management, P&L Results, FMCG, Lean Startup, Startup Development, Startup Marketing, Territory Startup &..., Establishing..., Establishing Strategic..., Establish & Maintain..., Establishing New..., Salesforce.com
Education
University of Maryland 1996 — 1999
Masters of Business Management, International Marketing, 3.4 GPA
University of Maryland College Park 1992 — 1995
BA, International Business / International Relations
연세대학교 / Yonsei University 1989 — 1990
Advanced Korean Language Course, Korean Language, Successfully completed course.
Defense Language Institute 1985 — 1986
Basic Korean Language Program, Korean, A-
Ricoh Americas Corporation July 2013 - Present
Ricoh Corp. formerly IKON Office Solutions June 2007 - July 2013
business services company August 2002 - March 2007
mirror image internet 2000 - 2002
Infolibria 1999 - 2000
VPNet 1998 - 1999
3Com 1995 - 1998
eci telematics 1995 - 1995
Digital Link 1993 - 1995
Skills
Product Marketing, Strategic Partnerships, Account Management, Strategy, New Business Development, Channel Partners, Direct Sales, Training, Telecommunications, Negotiation, Professional Services, Management, International Sales, Sales Process, Wireless, B2B, Leadership, Selling, Cold Calling, Product Launch, Team Leadership, Customer Retention, CRM, Networking, Cross-functional Team..., Cloud Computing, Sales, P&L Management, Key Account Management, Business Strategy, Team Building, Marketing, SaaS, Sales Presentations, Start-ups, Contract Negotiation, Forecasting, Pre-sales, Sales Management, Enterprise Software, Lead Generation, Go-to-market Strategy, Solution Selling, Sales Operations, Business Development, Marketing Strategy, Salesforce.com, Mobile Devices, Managed Services, Product Management
Education
University of Akron School of Law 1985 — 1988
David N. Myers University
bs, business mgt
Apple July 2015 - Present
WOBL Radio 2008 - Present
Ricoh Americas Corporation April 2010 - March 2015
Visium Resources of Northeast Ohio 2010 - 2010
Litigation Management, Inc. May 2007 - August 2009
Pitney Bowes Management Services 1992 - 2007
Agilent Technologies 2000 - 2002
British Petroleum 1989 - 1992
Skills
Account Management, Document Management, Training, Operations Management, Business Development, Workflow Management, Managed Services, Outlook, Project Management, Process Improvement, Customer Satisfaction
Education
Cuyahoga Community College 1995 — 1996
Lakewood High School
Ricoh Americas Corporation Southeast Region Director, US Human ResourcesRicoh Americas CorporationJanuary 2013 - Present
Skills
Talent Acquisition, Employee Relations, Coaching, Human Resources, Training, Leadership, Recruiting, Personnel Management, Interviews, Employee Training, Organizational..., Workforce Planning, Change Management, Benefits Administration
Education
Converse College 1995 — 1999
BA, History and Politics
Jacobs Tactical February 2015 - Present
Exar Corporation December 2013 - January 2015
Dell Inc. June 2008 - November 2013
Dell Inc. April 2007 - May 2008
KonaWare January 2006 - December 2006
EXP Pharmaceutical Services Corp August 2005 - January 2006
L2 Technical Sales November 2002 - August 2005
Linear Technology February 1997 - November 2002
Ricoh Americas Corporation September 1991 - February 1997
Potpourri Reader June 1988 - September 1991
Skills
SaaS, Cloud Computing, Salesforce.com, Solution Selling, Enterprise Software, Channel, Channel Partners, Account Management, Professional Services, Virtualization, Sales Process, Product Marketing, Storage, Managed Services, Data Center, Direct Sales, Go-to-market Strategy, Business Alliances, Product Management, Sales Enablement, Lead Generation, Business Development, Strategic Partnerships, CRM, Partner Management, Management, Sales, Pre-sales, Software Industry, Demand Generation, Storage Solutions, Storage Virtualization, Enterprise Storage, VDI, Storage Area Networks, SAN, Channel Sales
Education
De Anza College
AA, Business Administration
Ricoh Americas Corporation December 2007 - Present
Consilio (formerly First Advantage Litigation Consulting) 2004 - 2007
PC Forensics 1998 - 2004
Skills
Computer Forensics, Litigation Support, Digital Forensics, EnCase, FTK, Forensic Analysis, Network Forensics, Cybercrime, Expert Witness, EDRMS, Evidence, Private Investigations, Fraud, Computer Security, Criminal Investigations, Data Recovery, Document Review, Forensic Accounting, Investigation, Relativity, Litigation, Intellectual Property, Document Management, Consulting, Management, E-Discovery Consulting, Information Security
Education
Cranfield University
Masters of Science, Forensic Computing
Nuance Communications March 2013 - Present
Ricoh Americas Corporation April 2011 - February 2013
Ricoh Americas Corporation - PPBG March 2009 - April 2011
Independent December 2008 - March 2009
Kyocera Mita June 2008 - December 2008
Ricoh Corporation March 2001 - May 2008
Xerox March 1999 - April 2001
Tripp Lite 1998 - 1999
CompUSA 1993 - 1998
Skills
Business Development, Change Management, Complex Sales, Hardware, Market Planning, Strategic Selling, Managed Print Services, Solution Selling, Sales Process, Sales, Sales Operations, Channel, Marketing Strategy, Team Leadership, Sales Management, Negotiation, Pre-sales, Selling, New Business Development, Document Imaging, Document Management, Direct Sales, B2B, Channel Partners, Sales Presentations, Salesforce.com, Enterprise Software, Key Account Management, Professional Services, Account Management, CRM, Managed Services, Product Marketing, Lead Generation, Channel Sales, Business Alliances, Multi-channel Marketing, Cold Calling, Cloud Computing, Strategic Partnerships, Selling Skills, Go-to-market Strategy, SaaS, Resellers, Enterprise Content..., Major Accounts, Partner Management, Product Management, Executive Management, Demand Generation
Education
County College of Morris 1985 — 1987
Pollard Road
Roofing Supply Group (RSG) June 2013 - Present
Ricoh Americas Corporation January 2013 - June 2013
Ashland Distribution/Nexeo Solutions December 2008 - July 2012
Ashland Distribution August 2003 - December 2008
Ashland Distribution October 2002 - August 2003
Ashland Distribution August 1998 - October 2002
Ashland Distribution May 1989 - August 1998
Skills
Supply Chain Management, Warehousing, Transportation..., Operations Management, Warehouse Management, Chemicals, Sales Management, Employee Relations, Pick & Pack, Cost Management, P&L Responsibility, Project Planning, Safety, Contract Negotiation, Continuous Improvement, P&L Management, Leadership, Logistics, Team Building, Cross-functional Team..., Change Management, Sales Operations, Strategy, Sales, Income Statement, Operational Excellence, Transportation, Supply Chain..., Supply Chain, Customer Satisfaction, Analysis, P&L, Process Improvement, Budgets, Management, Logistics Management, Inventory Control, Inventory Management, Purchasing
Education
University of Phoenix 1993 — 1996
Bachelor of Business Administration (BBA), Business Administration and Management, General
Cornell University
Certification, Labor Relations Studies
Ricoh Americas Corporation November 2014 - Present
Multnomah County Library May 2014 - Present
Ricoh Americas Corporation July 2014 - November 2014
Datasafe Inc November 2011 - December 2013
Datasafe Inc May 2010 - November 2011
Datasafe Inc April 2006 - May 2010
Sunrise Soundlab Recording May 2004 - August 2006
Datasafe Inc February 2002 - April 2006
Chicago Trax Recording Company April 1999 - August 1999
Skills
Management, Training, Security, Project Management, Disaster Recovery, Strategy, Marketing, Employee Training, Policy, Sales, Logistics, Recording, Music Production, Sound Design, Studio Recording, Creative Direction, Records Management, Accounts Payable, Storage, Internal Audit
Education
Conservatory of Recording Arts and Sciences 1998 — 1999
Technical Certification, Audio Engineering and Music Production
Portland Community College
Electrical and Electronics Engineering
Ricoh America's Corporation June 1999 - Present
Praxair, Inc 1996 - 1999
United States Air Force August 1988 - October 1997
Skills
Vendor Management, Process Improvement, Troubleshooting, Wireless, Requirements Analysis, IT Service Management, Team Leadership, Analysis, Business Process..., RFP, Team Building, Customer Satisfaction, Windows, Project Management, Telecom Expense..., Voice & Data Convergence, Help Desk Support, PBX/Voicemail..., Microsoft Office, Rivermine Enterprise..., AOTMP Certified Telecom..., Microwave/Tropospheric/S..., Managed Services, Telecommunications, Disaster Recovery, Data Center, Management, IT Management, Call Centers, Solution Selling, Integration, Cloud Computing, Professional Services, ITIL, Account Management
Education
Medaille College 2000 — 2002
BBA Business Administration, Finance, Business, 4.0
Community College of the Air Force 1989 — 1997
Associate of Science (A.S.), Electrical Technologies
University of Maryland University College 1989 — 1992
Associate of Science (A.S.), Electrical Technologies
Pioneer High School 1984 — 1988
NYS Regents Diploma, Math, Science, Business
Ricoh Americas Corporation July 2015 - Present
Ricoh Americas Corporation 2010 - July 2015
CartridgeCare, Inc. April 2001 - November 2010
Skills
Solution Selling, Salesforce.com, Sales Process, Managed Print Services, Account Management, Managed Services, Document Imaging, Document Management, SaaS, Cold Calling, Direct Sales, Professional Services, Enterprise Software, Sales Operations, Selling, Sales, Technology consulting, Accounts Payable &...
Education
University of Minnesota Crookston 2011 — 2015
Bachelor of Science (BS), Information Technology Management
Metropolitan State University
Computer and Information Systems Security/Information Assurance
Dakota County Technical College
Ricoh Americas Corporation September 2009 - April 2010
Konica Minolta Business Solutions 2006 - 2009
Education
Concordia University Irvine 2008 — 2010
MBA, Management
Concordia University Irvine 2002 — 2006
BA, Business with emphasis in Marketing
Ricoh Business Solutions January 2010 - Present
Ricoh Americas Corporation 2010 - 2012
Xerox December 2006 - March 2009
Lanier Professional Services October 2005 - September 2006
Xerox January 2002 - September 2005
Great Lakes Alarms September 2001 - January 2004
Henry Ford Health System January 1997 - January 2001
Skills
Training, Leadership, Management, Customer Service, Software Documentation, Recruiting, Human Resources, Microsoft Word, Time Management, Data Entry, Inventory Management, Process Scheduler, Six Sigma, Customer Satisfaction, Troubleshooting, Strategic Planning, Project Management, Project Planning, Team Leadership, Account Management, Process Improvement, Sales, Microsoft Excel, Supervisory Skills, Team Building, PowerPoint, Customer Service..., First Responder, Trainer, Call Center, Conference Rooms / AV..., Customer Retention, Operations Management, Outlook, Employee Relations, Outsourcing, Access
Education
Madonna University 2009 — 2011
Certfication, Gerontology
Davenport University
Bachelors of Business, Business Administration, Management and Operations
University of Phoenix
Master of Business Administration (M.B.A.), Organizational Management
ITR of Georgia, Inc. January 2012 - Present
Ricoh Americas Corporation October 2010 - November 2011
Ricoh Americas Corporation March 2008 - September 2010
Ricoh Americas Corporation August 2006 - March 2008
Lanier Worldwide August 2003 - August 2006
Ernst & Young December 1996 - August 2003
Education
University of South Alabama 1994 — 1996
Accounting, Accounting
De La Salle University 1985 — 1990
Finance
Western NJ June 2012 - Present
Artech Staffing through Snelling Staffing Services in Cedar Knolls June 2012 - July 2012
Kelly Services at Sandoz, Inc. November 2010 - February 2011
Ricoh November 2006 - February 2009
Ricoh Americas Corporation January 2006 - October 2006
Skills
Customer Service, Lotus Notes, Access, System Administration, Human Resources, Spreadsheets, Time Management, Applicant Tracking..., Employee Relations, Onboarding, Recruiting, Temporary Staffing, Microsoft Excel, Invoicing
Education
County College of Morris
Liberal Arts - Media Studies
SCCC
Ricoh Americas Corporation December 2007 - June 2011
Ricoh Americas Corporation January 2007 - December 2007
Ricoh Americas Corporation April 1998 - January 2007
Ricoh Americas Corporation September 1987 - April 1998
Skills
PeopleSoft, Compensation, Performance Management, Salary Administration, Salary Surveys, Testing, Documentation, End User Training, End User Support, Business Requirements, Position Management, Query, SOX Compliance, Query Writing
Education
Fairleigh Dickinson University 2011 — 2011
Human Resources Management Certification
County College of Morris
AAS, Business Administration
William Paterson University of New Jersey
BA, Business Administration
Ricoh Americas Corporation December 2003 - Present
IKON Office Solutions February 1995 - December 2003
Skills
Solution Selling, Managed Print Services, B2B, Document Imaging, Sales Management, Salesforce.com, Managed Services, Sales Process, Team Leadership, Contract Negotiation, Direct Sales, Professional Services, Marketing Strategy, International Sales, Leadership, SaaS, Sales, Selling, Sales Operations, Cold Calling, Major Accounts
Education
Davenport University 1982 — 1986
Bachelor of Business Administration (BBA), Business Management
United States Air Force
Aviation Electronics
Hewlett-Packard March 2014 - Present
Hewlett-Packard October 2012 - March 2014
Ricoh Americas Corporation April 2008 - April 2012
Skills
Short Sales, Real Estate, IT Management, Investors, Sales Management, Foreclosures, Troubleshooting, Sellers, Investment Properties, Negotiation, Printers, Customer Service, Selling, Networking
Education
Davis Applied Technology College 2012 — 2014
Ongoing Always Learning, Information Technology
Newport Pacific High School 1994 — 1997
High School Diploma, A+
Penton Media November 2012 - Present
Ricoh September 1996 - November 2013
Ricoh Americas Corporation September 1996 - October 2012
Skills
Customer Service, Social Media, Customer Satisfaction, Team Management, Employee Benefits, Microsoft Excel, Microsoft Office, Sales Process, Social Media Marketing, Salesforce.com, Process Improvement, Lotus Notes, Inventory Control, Employee Relations, Microsoft Word, Call Center, PowerPoint, Change Management, Windows, Vendor Management, Team Leadership, Performance Management, Direct Sales, Event Planning, Access, Project Management, Selling, Outlook, Advertising, Business Development, Logistics, Sales, Marketing Communications, Sales Management, Editing, Networking, Email Marketing, Analysis, Facebook, Contract Negotiation, Operations Management, Negotiation, Online Advertising, Management, Sales Operations, Leadership, Forecasting, Strategic Planning, Account Management, Training
Education
Dakota County Technical College 1981 — 1982
diploma, sales and marketing
Simley High School 1971 — 1982
Diploma, General, 12th
Duracite 2015 - Present
Brady Industries, LLC May 2014 - July 2015
Ricoh Americas Corporation October 2013 - August 2014
Swisher Hygiene Services 2009 - 2013
Skills
New Business Development, Sales Management, Income Statement, Operations Management, Inventory Management, Account Management, Sales Process, Purchasing, Team Building, Customer Service, Marketing Strategy, Key Account Management, Process Improvement, Sales Operations, Floor Care, Sales, B2B, Management, Direct Sales, Sales Presentations, Negotiation, P&L
Education
De Anza College 1995 — 1996
General Studies
Lynboork High School 1986 — 1990
Diploma, General Studies
Paycor December 2012 - Present
Ricoh Americas Corporation September 2011 - December 2012
Michigan Office Solutions (MOS), A Xerox Company January 2011 - September 2011
Michigan Office Solutions (MOS), A Xerox Company January 2007 - January 2011
Skills
Selling, New Business Development, Sales, Solution Selling, Cold Calling, Sales Process, Coaching, Sales Presentations, CRM, Direct Sales, Management, B2B, Account Management, Salesforce.com, Strategy, Sales Operations
Education
Davenport University 1997 — 2000
Bachelors of Science Degree, Sales & Marketing
Seamless Solutions January 2008 - Present
Kathmarc Ventures August 2001 - December 2008
Marimon Business Systems 2006 - 2007
Xerox Corporation May 1999 - August 2001
Minolta Business Systems September 1997 - May 1999
Kodak Imaging Services June 1995 - September 1997
Ricoh Americas Corporation June 1992 - June 1995
Pitney Bowes May 1987 - June 1992
Skills
Document Management, Strategic Planning, Team Leadership, Document Imaging, Managed Services, Consultative Selling, Solution Selling, New Business Development, Sales Management, Workflow Solutions, Product Management, Product Marketing, Software Product..., Training/Mentoring, Selling, Management, Business Development, Sales, SaaS, Managed Print Services, Sales Process, B2B, Direct Sales, Sales Operations, Major Accounts, Customer Retention, Lead Generation
Education
Creighton University 1975 — 1977
Ricoh Americas Corporation June 2015 - Present
Fitness Time 24 January 2008 - August 2010
Skills
Holistic Health, Sales, Sales Management, Philosophy Of Science, Philosophy of psychology, Business Development, Academic Writting, Public Speaking
Education
University of Missouri-Saint Louis 2002 — 2005
Master’s Degree, Philosophy of Psychology
Covenant Theological Seminary 2000 — 2002
Master’s Degree, Theological studies
Covenant Theological Seminary
M.A.
Ricoh Americas Corporation 1976 - Present
Skills
Customer Service, Customer Retention, Curriculum Development, Team Building, Team Leadership, Troubleshooting, Problem Solving, CompTIA A+, CompTIA Network+, Printers, Electronics, Mechanics, Customer Engagement, Microsoft Office, Field Service, Field Supervision, Color Theory, Color Management, Color Printing
Education
Concordia University-Wisconsin
Bachelor's Degree, Business Administration and Management, General
board of ed September 2005 - Present
Ricoh Americas Corporation 1987 - 1989
Shimano American Corp. 1984 - 1986
Skills
Staff Development, Public Speaking
Education
County College of Morris 1981 — 1985
Associate's degree, Humanities/Humanistic Studies
Ricoh Americas Corporation October 2005 - Present
Skills
Customer Service
Education
Dawn Career Institute Inc 2011 — 2012
medical assistant
Dawn Career Institute Inc 2011 — 2012
medical assistant
Ricoh Americas Corporation September 2015 - Present
Skills
Microsoft Excel, Management, Sales, Project Management, Microsoft Word, PowerPoint, Leadership, Research, Public Speaking, Marketing, Cashiering, Microsoft Office, Computer Repair, Wireless Networking
Education
Housatonic Community College 2014 — 2016
Computer Information Systems, Computer and Information Sciences and Support Services
CUNY New York City College of Technology 2011 — 2013
Computer Engineering Technology
GIANTS STADIUM,METLIFE STADIUM,IZOD CENTER & MEADOWLANDS August 2005 - Present
Ricoh Americas Corporation 1993 - 2012
Education
County College of Morris
Business Administration and Management, General
Ricoh Americas Corporation May 1976 - Present
Skills
Document Management, Document Imaging, Enterprise Content..., Scanners, Managed Print Services, Solution Selling, Account Management, Photocopier, Professional Services, Salesforce.com, Sales Process
Education
Concordia University-Wisconsin 2001 — 2005
Bachelor of Arts (B.A.), Management & Communications
Ray Morgan Company October 2013 - Present
Ricoh Americas Corporation August 2013 - October 2013
Persepolis November 2011 - April 2012
Sabz Rayaneh Co March 2010 - September 2011
Rayaneh Gostar Co. September 2008 - January 2010
Cuesta College 2004 - 2006
Skills
Computer Hardware and..., Troubleshooting, Computer Repair, Windows Registry, Soldering, Acronis, Norton Ghost, Remote User Support, NetSupport, RealVNC, WAN, Local Area Network, DHCP/NAT/PAT/DNS, Wireless Networking, Router Configuration, Switching and VLANs, Subnetting, Network Security, Firewalls, Network Administration, User Auditing and..., Surveillance, IP Cameras, Data Recovery, Disaster Recovery, VMware, Microsoft Office, Gnome/KDE/X Environments, OpenSuse, Ubuntu, MS-DOS, Microsoft Windows 98, Windows XP, Windows Vista, Windows 7, Friendly Personality, Highly resourceful, Enthusiastic..., Fast Learner, XP, DNS, Active Directory, TCP/IP, Windows Server, Help Desk Support, Printers, Routers, System Administration, Networking, Laptops
Education
Ricoh Training School 2013 — 2013
Certification, Tier II
Cuesta College 2004 — 2006
LINDA N. PRUETT, CPA, ATTORNEY, LLC February 2013 - Present
Williams Lea July 2004 - October 2012
Canon Business Process Services, Inc. October 2002 - July 2004
Canon Business Process Services, Inc. September 1998 - January 2003
Ricoh Americas Corporation 1991 - 1998
Skills
Business Service..., Operations Management, BPO, Outsourced Solutions, Business Services, Business Strategy, Operational Strategy, Operational Efficiency, Streamlining Operations, P&L Accountability, P&L Responsibility, P&L Management, Full P&L Responsibility, Account Management, Key Account Management, Customer Retention, Manage Client..., Building Relationships, Maintaining Strong..., Customer Loyalty..., Strategic Hiring, Employee Management, Employee Relations, Employee Engagement, Employee Training, Team Building, Staff Development, Staff Supervision, Staff Management, Customer Service, Customer Experience, Contract Negotiation, Facilities Management, Facilities Operations, Leadership, Human Resources, Process Improvement
Education
The University of Georgia
Speech Communication
Dekalb Community College
Ricoh Americas Corporation October 2008 - Present
United States Air Force October 1976 - August 1999
Education
Virginia College 2004 — 2007
Bachelor of Science (B.S.), Network Security
Community College of the Air Force 1991 — 1993
Associate of Arts (AA), Computer Science
Ricoh Americas Corporation October 2010 - July 2014
Skills
IT Service Management, Troubleshooting, Management, ITIL, Technical Support, Managed Services, Process Improvement, Project Management, Account Management, Problem Solving, Conflict Resolution, Operations Management
Education
St. Lawrence University 2006 — 2010
Bachelor of Science (BS), Mathematics
Deerfield Academy 2004 — 2006
Ricoh Americas Corporation July 2011 - Present
Qualcomm November 2010 - February 2011
Esquire Solutions May 2008 - June 2010
Education
De La Salle University
Lourdes School of Mandaluyong
Progress House, Inc March 2014 - Present
LM Financial and Insurance Services January 2013 - February 2014
Apple January 1995 - March 1999
Apple January 1993 - December 1996
Ricoh Americas Corporation January 1987 - April 1991
Apple August 1981 - August 1986
Education
De Anza College 1981 — 1985
Ricoh Americas Corporation Shift ManagerRicoh1998 - Present
Skills
Process Improvement, Operations Management, Performance Management, Customer Service, Customer Satisfaction, Call Centers, Team Building, Management, Account Management
Education
CUNY Medgar Evers College 1995 — 1999
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.2
Toshiba Business Solutions October 2011 - Present
Sharp Business Systems 2009 - 2011
Ricoh Americas Corporation September 2005 - November 2009
Education
CUNY York College