IKON Office Solutions
Industry: Company
DescriptionIKON Office Solutions was a company based in Malvern, Pennsylvania. It was the world's largest independent provider of document management systems, copiers and services until it was purchased by manufacturer Ricoh in 2008. Headquarters: Malvern, Pennsylvania, United States Founded: 1952 Number of employees: 20,000 Acquisition date: November 2008 Parent organization: Ricoh
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IKON Office Solutions Employees
Ricoh Americas Corporation December 1985 - Present
IKON Office Solutions December 1985 - Present
Skills
Data Mining, Data Analysis, Reporting & Analysis, Forecasting, Business Intelligence, Data Warehousing, Access, Analytics, Data Modeling, VBA, Cognos, Database Administration, Business Analysis, Business Objects, ETL, Requirements Analysis, Business Process..., Database Design, Data Management, Visio, Requirements Gathering, Business Process, Analysis, Systems Analysis, Data Migration, Oracle E-Business Suite, SharePoint, Databases, Business Requirements, Oracle, Oracle Applications, Financial Reporting, Crystal Reports, Data Integration, Integration, SDLC, Solution Architecture, Software Documentation, ERP, Process Improvement
Education
Manchester Community College 1998 — 2000
Associate's Degree, Business Administration and Management, General, 3.8
Middlesex Community College 1984 — 1986
Associate's Degree, Graphic Design, 3.5
RHAM 1981 — 1984
High School
Eastern Connecticut State University
Art/Art Studies, General, 4
CIG Insurance Agency June 2015 - Present
Dox, Trusted IT Experts, Inc. January 2015 - May 2015
ABR Wholesalers 2010 - January 2015
IKON Office Solutions 1998 - 2006
IKON Office Solutions 1998 - 2006
IKON Office Solutions 1998 - 2006
Skills
Sales, Marketing, Team Building, Customer Service, Microsoft Excel, Microsoft Office, HVAC, Outlook, Microsoft Word, Direct Sales, Sales Process, Cold Calling, Key Account Management, B2B, Sales Operations, Account Management, Sales Presentations, Solution Selling, Sales Management, New Business Development, Management, Building Relationships, Outside Sales, Marketing Strategy, Major Accounts, Email Marketing, Strategic Planning, Salesforce.com
Education
East Carolina University 1993 — 1996
DENTSPLY International October 2014 - Present
ADP February 2014 - October 2014
ADP August 2011 - March 2014
IKON Office Solutions July 2010 - August 2011
Skills
Cold Calling, Salesforce.com, Sales Process, Account Management, Solution Selling, Direct Sales, Sales, Sales Presentations, Selling, Sales Management, B2B, Sales Operations, New Business Development, Customer Service, Recruiting
Education
Eastern Illinois University 2006 — 2010
B.A, Arts and Humanities; Corporate Communications and Public Relations
carl sandburg high school
crobo September 2015 - Present
Taptica January 2014 - September 2015
TELUS International May 2012 - January 2014
Las Vegas Cash Now July 2010 - January 2012
Manpower Staffing January 2007 - May 2010
Archer Creek Studios January 2006 - January 2008
IKON Office Solutions August 2000 - December 2004
C.M.R. December 1997 - July 1999
Skills
Team Leadership, Customer Service, Call Centers, Project Management, Team Building, Microsoft Excel, Microsoft Office, Leadership, Management, Photography, Energy, Distribution Strategies, Process Improvement, Online Advertising, Call Center..., Sales, Troubleshooting, Access, Quality Assurance, Versatile Writer, Google Analytics, Google DFA, Advertising, Account Management, Customer Retention, Customer Satisfaction, Business Development, Social Media, Mobile Marketing, Online Marketing, Social Media Marketing, Team Management, Strategy, Training, Digital Marketing, Digital Media, Operations Management, Mobile Devices, New Business Development, CRM, Lead Generation, SEO, Marketing Strategy, Strategic Partnerships, Email Marketing, Customer Experience, Salesforce.com, Marketing, Digital Strategy, Communication
Education
Eastern Illinois University 1994 — 1999
B.A., English/Creative Writing
DEWAR MEEKS + EKREM PC March 2015 - Present
IKON Office Solutions July 2005 - March 2007
IKON Office Solutions January 2004 - July 2005
IKON Office Solutions December 2003 - January 2004
CSK Auto April 1994 - September 2002
Primerica 1996 - 1998
Inventory Auditors January 1993 - April 1994
Skills
Customer Retention, Logistics Management, Microsoft Excel, Internal Audit, Customer Service, Supervisory Skills, Compliance, Account Reconciliation, Research, Procedure Manuals, Inventory Management, 10 Key, Writing, English, Microsoft Word, PowerPoint, Presentations, Reprographics, Teamwork, Analysis, Communication Skills, Enthusiasm to learn, Logistics
Education
Edmonds Community College 2014 — 2014
Quickbooks, Payroll Accounting
Central Washington University 2011 — 2013
Bachelor of Science, Cum Laude, Accounting and Business Administration/Supply Chain Management
Highline Community College 2007 — 2011
Associate of Arts, Accounting
Xerox January 2015 - March 2015
BCforward October 2014 - March 2015
Mid - South Copier Systems August 2013 - May 2014
Ricoh USA February 2011 - January 2013
IKON Office Solutions July 1990 - December 2010
Teel Business Systems July 1990 - January 1997
Skills
Winning Teams, Fast-paced, Customer Insight, Positive Team Player, Responsiveness, Friendly Personality, Integrity, Cost Savings Strategies, Eco Friendly, Teamwork, Customer Service, Customer Support, Technical Skillset, Managed Print Services, Document Management, Call Centers, Photocopier, Major Accounts, Printers, Document Imaging, Canon, Ricoh, Konica, Oce, Kyocera, Scanners, Computer/Technical..., Microsoft Office, Print Management, Managed Services, Account Management, Training, Management, Organizational..., Cold Calling, Solution Selling, Sales Process, Direct Sales, Wireless Networking, Customer Oriented, IP Networking, Konica Minolta, Blueprint Reading, Precision Measuring, Lean Manufacturing, Cpr Certified, AED, OSHA 10-Hour Certified, SPC, Control Charts
Education
East Mississippi Community College 2014 — 2014
Manufacturing Basic Skills Certification, Blue Print Reading, Precision Measurement, High - Performance Manufacturing, OSHA, Computer Literacy
East Mississippi Community College 2014 — 2014
Manufacturing Basic Skills Certification Continued*
Aveta Business Institute 2014 — 2014
Six Sigma White Belt Certified, White Belt Certification
East Mississippi Community College 1988 — 1990
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
East Mississippi Community College / Golden Triangle Campus in Mayhew MS 1988 — 1990
Associate's Degree, Electronics Technology, 3.87 GPA
Ackerman High School in Ackerman MS 1984 — 1988
High School, Liberal Arts with emphasis on Technological Education
Ricoh Americas Corporation 2010 - 2012
IKON Office Solutions 2002 - 2010
IKON Office Solutions 2001 - 2003
IKON Office Solutions 1999 - 2001
Skills
Process Improvement, EDI Standards/Protocols, EDI Implementation, Project Management, Planning and Analysis, Large Systems..., Business Analysis, Cost-Benefit Analysis, Management/Leadership, Customer Retention, Problem Identification..., Database Administration, Manage Client..., Project Strategy and..., Cross-functional Team..., Research, Conflict Management and..., Performance Management, Technical Support, Team Building, Perl Script, Microsoft Office..., Visual Basic, Microsoft Project, Microsoft Access, Oracle 11i, SQL, Microsoft Visio, XML, Crystal Reports, Lotus Notes, Microsoft Office, Oracle
Education
Elizabethtown Community and Technical College
Applied Science
CLC Technical Institute, Houston, TX
Certificate in Mainframe Operations and Programming
Midwestern State University
General Studies
Berwyn South School District 100 December 2014 - Present
Kane County December 2008 - Present
Illinois Housing Development Authority March 2013 - Present
Elgin Community College January 2007 - November 2014
2014 Edgar Fellow August 2014 - August 2014
Elgin Hispanic Network May 2007 - May 2008
Fiesta Salsa January 2006 - December 2006
Pace Suburban Bus August 2005 - August 2006
DMX, Inc. December 2003 - August 2005
IKON Office Solutions August 2001 - March 2003
Skills
Event Planning, Marketing, Event Management, Sales, Negotiation, Management, Networking, Contract Management, Politics, Multilingual, Database Admin, Public Relations, Leadership, Community Outreach, Marketing Communications, Social Media, Fundraising, Community Development, Facebook, Budgets, Public Speaking, Government, Customer Service, Strategic Planning, Build Strong..., Team Building, Social Media Marketing, Research, Political Campaigns, Advertising, Microsoft Office, Nonprofits, Public Policy, Marketing Strategy, Online Marketing, Direct Marketing, Political Communication, Affordable Housing, Fair Housing, Coordinating Events, Social Networking, Board Relations, Board Governance, Advisory Boards, Board of Directors, Union Relations, Government Advocacy, Community Organizing, Community Engagement, Public Affairs
Education
Northern Illinois University 2006 — 2009
M.B.A, Marketing
Northern Illinois University 1998 — 2001
Bachelor of Science, Marketing
Elgin Community College 1996 — 1998
Associate of Science, Business
Paul Hastings July 2015 - Present
Bingham McCutchen LLP. acquired by Morgan, Lewis & Bockius LLP November, 2014. November 2014 - July 2015
Bingham McCutchen August 2013 - November 2014
Venable LLP October 2008 - August 2013
Vendor Direct Solutions July 2006 - October 2008
Reuben Raucher & Blum March 2004 - July 2006
IKON Office Solutions December 2000 - March 2004
Pitney Bowes Management Services June 1999 - December 2000
PINKERTON Corporate Risk Management Services September 1994 - June 1999
St. Vincent Medical Center June 1993 - September 1994
Skills
Legal Research, Westlaw, Litigation, Commercial Litigation, Intellectual Property, Civil Litigation, Legal Writing, Corporate Law, Arbitration, Courts, Litigation Support, Document Review, Legal Assistance, Travel Arrangements, Lexis
Education
East Los Angeles College 1992 — 1993
General Education
Denso International America June 2014 - Present
DENSO June 2012 - May 2014
IKON Office Solutions July 2011 - June 2012
Lowe's Home Improvement April 2007 - August 2011
SCI August 2009 - August 2009
Caribou Coffee November 2004 - August 2007
Skills
Sales Operations, Digital Marketing, Marketing, Sales, Customer Service, Time Management, CRM, Account Management, Selling, Management, Leadership, Marketing Strategy, B2B, Solution Selling, Strategy, New Business Development, Microsoft Office
Education
Eastern Michigan University 2008 — 2011
Bachelor's in Business Administration, Marketing
Northwood University 2008 — 2011
CompuCom April 2013 - Present
Sharpe Images January 2003 - January 2013
LSG-DPI 2008 - 2011
IKON Office Solutions January 1988 - January 2003
Skills
Printers, Team Management, Team Leadership, Computer Hardware, Networking, Technical Support, Solution Selling, Wide Format Printing, Office Equipment, Computer Repair, Digital Printing, Scanners, IT Outsourcing, Managed Print Services, Desktop Computers, Computer Maintenance, PC building, Break Fix, Document Management, Virus Removal, Wireless Networking, Document Imaging, Computer Software..., networks, IT Solutions, Customer Service, Windows 7, Hardware, Troubleshooting, Microsoft Office, Operating Systems, Help Desk Support
Education
ECPI College of Technology 1985 — 1987
Associate's degree
Bowie high
Glenvar high
Electronic Systems, Inc. April 2014 - Present
Deluxe Corporation April 2012 - April 2014
IKON office solutions February 2007 - March 2012
RR Donnelley 2006 - 2007
Canon Business Solutions 2001 - 2006
Eastman Kodak 1988 - 1999
Skills
Sales Process, Sales Operations, CRM, Sales Management, Selling, Sales, Team Building, Forecasting, Management, Strategy, Marketing, Business Planning, Strategic Planning, Training, Marketing Communications, Solution Selling, Customer Service, Contract Negotiation, Team Leadership, Customer Retention, Account Management, Sales Presentations, Leadership, B2B, Major Accounts, Cold Calling, New Business Development, Cross-functional Team..., Direct Sales, Coaching, SaaS, Lead Generation, Salesforce.com, Process Improvement, Key Account Management, Executive Management, Outsourcing, Business Process..., Selling Skills, Strategic Partnerships
Education
Elmhurst College 1984 — 1989
Bachelor of Science (B.S.), Business Administration and Psychology
Brevard County Schools August 2013 - Present
Spherion Professional Services May 2013 - July 2013
Superior Group April 2005 - January 2013
Spherion Professional Services May 2011 - July 2012
Macy's November 2007 - November 2010
Contract Specialties Group, LTD. (CSG Jobs) July 2007 - June 2008
Classic Floors "ferrazzano" July 2006 - June 2007
Superior Group April 2005 - May 2006
CMS Mechanical Services July 2002 - March 2005
IKON Office Solutions April 2001 - February 2002
Skills
Training, Recruiting, Coaching, Human Resources, Customer Service, Payroll, Accounts Payable, Invoicing, Sales, Management, Administrative..., Accounts Receivable, Interviews, Marketing, Data Entry, Process Improvement, Software Documentation, Outlook, Employee Benefits, Microsoft Excel, Employee Relations, PeopleSoft, New Hire Orientations
Education
Brevard Community College 1970 — 1971
General Studies
Cocoa High School 1967 — 1970
Diploma
Coastal Chiropractic Health Solutions September 2011 - 2013
IKON Office Solutions December 2002 - September 2007
Skills
Fundraising, Key Account Development, Sales Management, Salesforce.com, Business Development, Marketing Strategy, New Business Development, Sales, Direct Sales, Business Planning, Selling, Management, Online Marketing, Lead Generation, Sales Operations, Customer Service, Business Strategy, Email Marketing, Account Management, Sales Process, Photography, Online Advertising
Education
The Art Institute of Tampa 2013 — 2016
Bachelor's of Fine Arts, Digital Photography
Eckerd College 2002 — 2003
American Studies
University of Tampa 1982 — 1984
Vocal Music Performance
City Publications of Charleston February 2015 - Present
Digital Imaging December 2013 - January 2015
Document Imaging Solutions...a Xerox Authorized Sales Agency June 2012 - December 2013
TPM 2009 - June 2012
IKON Office Solutions November 1997 - January 2009
Modern Office Machines (MOM) 1990 - 1997
Pitney Bowes 1983 - 1986
Skills
Cloud Computing, Forecasting, Major Accounts, Document Management, Sales Operations, Solution Selling, Customer Service, Strategy, Managed Print Services, B2B, SaaS, Logistics, Business Strategy, Team Building, Management, Direct Sales, New Business Development, Business Development, Strategic Alliances, Selling, Leadership, Direct Marketing, Business Process, Sales, Professional Services, Lead Generation, Direct Mail, Product Marketing, Business Relationship..., Salesforce.com, Managed Services, Pricing, Cold Calling, Product Management, Document Imaging, Sales Presentations, CRM, Enterprise Content..., Sales Process, Account Management, Variable Data Printing, Sales Management, Data Center, Strategic Partnerships, Key Account Management, Digital Printing, Channel Partners, Business Alliances, Enterprise Software, Problem Solving
Education
East Tennessee State University 1977 — 1982
Political Science
Salix Pharmaceuticals January 2014 - Present
Optimer Pharmaceuticals now Cubist Pharmaceuticals June 2011 - December 2013
sanofi-aventis January 2011 - June 2011
sanofi-aventis April 2005 - December 2010
Merck January 1999 - April 2005
IKON Office Solutions November 1995 - December 1998
Skills
Cardiology, Orthopedic, Managed Care, Infectious Diseases, Surgeons, Endocrinology, Pulmonology, Critical Care, Oncology, OB/GYN, Gastroenterology, Internal Medicine, C Suite, Hematology, Allergy, Osteoporosis, Selling, Hospital Sales, Nephrology, Product Launch, Rheumatology, Sales, Therapeutic Areas
Education
Eastern Illinois University 1990 — 1995
Bachelor of Science Degree, Health Studies
Ecova February 2014 - March 2015
Group Health Cooperative 2007 - 2013
Group Health Cooperative 2006 - 2007
IKON Office Solutions 2005 - 2006
Kemper, A Unitrin Business 2003 - 2004
Safeco Insurance 1996 - 2003
Portamedic 1992 - 1996
Skills
Customer Service, Quality Assurance, Windows, Microsoft Office, Knowledge Management, Project Management, Internal Communications, Key Performance..., Compliance, Quality Control, Quality Management, Consulting, Lecturing, Negotiation, Logistics Management, Strategic Planning, Organization, Revenue Cycle, Microsoft Excel, Microsoft Word, PowerPoint, Visio, Office Management, Office Administration, Journalism, Creative Writing, Writing, Newsletters, Proofreading, Broadcast, Quality System, Contract Negotiation, Healthcare Information..., Health, HIPAA, Medical Terminology, Medicaid, Medical Billing, Quality Center, Interviews, Employee Benefits, HR Consulting, HR Policies, Onboarding, Promotions, Kaizen, Military, Coaching, Performance Management, Claim
Education
City University of Bellevue 1983 — 1986
Masters of Business Administration (MBA), Business Administration and Management, General
Eastern Washington University 1970 — 1974
Bachelor of Arts (B.A.), Radio and Television
O Consulting April 2014 - Present
MTS Software Solutions July 2013 - March 2014
MTS Software Solutions June 2009 - June 2013
Westbrook Technologies January 2006 - June 2009
IKON Office Solutions January 2000 - January 2006
Viessmann Manufacturing Company, US Inc. September 1997 - January 2000
Skills
Document Imaging, Solution Selling, SaaS, Enterprise Content..., Document Management, Managed Print Services, Salesforce.com, Professional Services, Account Management, Direct Sales, Sales Management, B2B, CRM, Management, Sales Operations, Cloud Computing, Sales, New Business Development
Education
Eckerd College 1993 — 1997
BA, International Business
North Kingstown High School 1989 — 1993
GinRod Printing and Graphics, LLC April 2010 - Present
Williams Lea October 1999 - October 2010
IKON Office Solutions February 1998 - October 1999
Education
University of Maryland University College 1999 — 2005
MSMBA, Finance and Financial Management Services
East Carolina University - College of Business 1990 — 1993
Bachelor of Science (BS), Accounting
Duncan-Parnell Inc. April 2015 - Present
Toshiba Business Solutions May 2014 - March 2015
Sprint January 2013 - May 2014
Deltacom / EarthLink Business November 2002 - July 2012
CSRA Office Products August 2001 - September 2002
IKON Office Solutions 1999 - 2002
HOM Corp. December 1999 - May 2001
Katun Corporation April 1996 - December 1999
IKON Office Solutions March 1994 - April 1996
Halifax Office Products January 1991 - March 1994
Skills
Consultative Sales, Prospecting, Needs Analysis, Professional Services, Sales Engagement, Networking, Proposal Generation, Contract/Pricing..., Presentations/Demonstrat..., Marketing & Strategic..., Direct Product Sales, Relationship Building, Problem Solving, Cold Calls to C-Level /..., New Account Development, Cold Calling, Sales, Negotiation, New Business Development, Qualifying Prospects, Sales Operations, Direct Sales, Time Management, Solution Selling, Unified Communications, Co-location, Managed Services, Salesforce.com, VoIP, Hosted Services, Telecommunications, Telephony, Wireless, MPLS, T1, Selling, Call Centers, Ethernet, B2B, WAN, Account Management, Sales Management, Management
Education
Eastern Connecticut State University
Tolland High School
ADP May 2011 - Present
(Self Employed) October 2009 - April 2011
UPS August 2008 - August 2009
TopShelf Automotive LLC October 2006 - July 2008
IKON Office Solutions July 2005 - September 2006
Skills
Entrepreneurship, Process Improvement, Business Strategy, Private Equity, Negotiation, Strategy, Management Consulting, Sales Operations, Business Development, Analysis, Competitive Analysis, Financial Modeling, Business Process..., Analytics, Strategic Planning, Cross-functional Team..., Business Analysis
Education
Georgia Institute of Technology 2015 — 2017
Master of Business Administration (MBA), Finance & Real Estate
Emory University 1997 — 2002
BA, Economics
Konica Minolta Business Solutions U.S.A., Inc. March 2011 - Present
Pitney Bowes / Imagistics / Oce October 2000 - March 2011
TCM - (Imagistics) October 1998 - October 2000
IKON Office Solutions June 1993 - October 1998
Toshiba June 1990 - June 1993
American Business Machines July 1988 - June 1990
Automated Office Systems November 1986 - July 1988
Eastman Kodak August 1980 - November 1986
Skills
Sales, Managed Print Services, Sales Process, Sales Presentations, Document Imaging, Sales Management, Sales Operations, Direct Sales, Major Accounts, Management, Cold Calling, Solution Selling, B2B, Strategic Planning, Training, Job Coaching, Closing Deals, Sales & Marketing..., Presentation Coaching, Relationship Marketing, Selling, Leadership, Strategic Sales Plans
Education
Eastern Washington University 1998 — 2005
North Idaho College 1994 — 2005
Skagit Valley Community College 1978 — 1980
high school 1973 — 1977
AuthAir, Inc. April 2015 - Present
AKUITY Technologies February 2012 - April 2015
AKUITY Technologies October 2007 - February 2012
COCC 2006 - 2007
Computer Sciences Corporation May 2006 - July 2006
Computer Sciences Corporation January 2004 - June 2006
Kaplan Computers 2002 - 2003
Kaplan Computers 2001 - 2002
IKON Office Solutions 2000 - 2002
Skills
VoIP, Microsoft Office, Windows Server, Telephony, Windows, .NET, Visual Studio, ShoreTel, Digium, Switchvox, Disaster Recovery, VMware ESX, VPN, Microsoft Exchange, VMware, Troubleshooting, Data Center, Virtualization, Active Directory, Networking, Hardware, Technical Support
Education
Eastern Connecticut State University 2001 — 2006
Bachelors, English
South Windsor High School 1997 — 2001
High School
Conifer Health Solutions March 2015 - Present
Universal Hospital Services 2014 - March 2015
Ball Realty 2012 - 2013
Berry 2011 - 2012
IKON Office Solutions 2010 - 2011
AT&T 2005 - 2010
Kmart Corporation 2003 - 2005
Skills
Sales, Customer Service, Selling, Marketing, Microsoft Office, Microsoft Excel, Outlook, Social Media Marketing, Cold Calling, PowerPoint, Microsoft Word, Social Networking, Inventory Management, Retail, Data Entry, Teamwork, Telephone Skills, Leadership
Education
Sullivan University 2013 — 2014
Medical Coding and Billing Certificate, Medical Coding
Eastern Kentucky University 1999 — 2001
Bachelor's Degree, Assets Protection and Computer Security
Triad Office Solutions March 2005 - Present
Networking Technologies and Support, Inc. January 2014 - June 2014
Xerox Corp May 2008 - 2012
Dean's Office Machines, Inc. March 2000 - April 2002
IKON Office Solutions February 1998 - June 2000
Skills
Windows, HTML, Microsoft Office, Customer Service, Microsoft Excel, Java, C++, Microsoft Word, PowerPoint, English, Outlook, C, Photoshop, Research, Strategic Planning, Budgets, Marketing Strategy, Marketing, Sales, Troubleshooting, Team Leadership, Printers, Account Management, Negotiation, Management, Leadership, B2B, Team Building, New Business Development, Training, Online Marketing, Social Networking, Sales Process, Networking, Customer Satisfaction, Selling, Small Business
Education
New Horizion 1997 — 2007
A+ training
ECPI College of Technology 1990 — 1992
Philips January 2009 - December 2014
Philips February 2007 - December 2008
IKON Office Solutions 1993 - 2002
IKON Office Solutions 1993 - 2002
Skills
Administrative..., Time Management, Microsoft Office, Outlook, Process Improvement, Customer Service, Office Management, Healthcare, Project Planning, Microsoft Excel, Logistics, Administrative..., Cross-functional Team..., Office Administration, Budgets, Management, OSHA 30-Hour, Software Documentation, Project Management
Education
Eastern Florida State College
Currently working toward an A.S. degree, Office Administration
Nicholls State University
General Studies
TOSHIBA BUSINESS SOLUTIONS April 2012 - Present
Flo-Tech March 2008 - March 2012
Toshiba Business Solutions February 2007 - April 2008
Northern Business Systems July 2005 - February 2008
Engle Business Systems 2005 - 2008
IKON Office Solutions January 2004 - July 2005
IKON Office Solutions 1987 - 2005
Skills
Customer Service, Cross-functional Team..., Customer Satisfaction, Customer Retention, P&L Management, Managed Print Services, Document Imaging, Account Management, Key Account Management, Sales Operations, Strategy, Process Improvement, Team Building, Team Management, Management, Solution Selling, Photocopier, Sales Process, Document Management, Printers, Direct Sales, Leadership, Six Sigma, Sales, B2B, Troubleshooting, Major Accounts, Salesforce.com, Managed Services, Sales Management, Scanners, Training, Selling, Cold Calling, Sales Presentations, Professional Services, New Business Development, Strategic Planning, SaaS, Contract Negotiation, Strategic Partnerships
Education
ECPI University 1986 — 1987
Electronics Technology, Electronics
Best Buy October 2015 - Present
Apple June 2013 - September 2015
JCPenney August 2012 - June 2013
Target Corporation 2010 - 2012
Target September 2007 - October 2010
DHL August 2004 - September 2007
FedEx Ground Package System Incorporated January 2003 - August 2004
Labat-Anderson April 2001 - January 2003
IKON Office Solutions August 2000 - April 2001
Skills
Leadership, Loss Prevention, Talent Management, Performance Management, Training, Management, Coaching, Team Building, Customer Satisfaction, Human Resources, Retail, Merchandising, Sales Operations, Sales, Time Management, Customer Service
Education
East Carolina University 1995 — 1999
Bachelor's of Science, Communications
East Carolina University 1995 — 1999
Bachelor's degree, Communications (Media Productions)
Canon Solutions America March 2011 - Present
Kyocera Mita America, Inc. August 2008 - October 2010
Ikon Office Solutions October 2007 - June 2008
Toshiba Business Solutions January 2007 - September 2007
Sharp Electronics March 2001 - January 2007
IKON OFFICE SOLUTION September 2000 - March 2001
Sharp Electronics March 2000 - September 2000
Tab Products March 1999 - March 2000
Xerox Corporation January 1989 - March 1999
Skills
Document Management, Document Imaging, Sales Process, Channel Sales, Direct Sales, CRM, Sales Management, New Business Development, Solution Selling, Cold Calling, Account Management, Selling, Customer Satisfaction, Managed Print Services, Sales, Management, Marketing, B2B, Negotiation, Salesforce.com, Sales Presentations, Major Accounts, Key Account Management, Sales Operations, Customer Retention, Lead Generation, Selling Skills, Channel Partners, Managed Services, Networking, Professional Services, Sales Force Development, Product Marketing, Strategic Partnerships, SaaS, P&L Management, Competitive Analysis, Enterprise Software
Education
Eastern Kentucky University 1982 — 1987
Business Administration and Management, General
2Logical
2 Logical sales training
Ballard high
CompTIA
CDIA + Certification
Huthwaite
SPIN sales training
4BLAR, LLC April 2008 - Present
Universal Logistics, LLC September 2007 - September 2008
ADT Fire & Security April 1997 - June 2007
IKON Office Solutions October 1991 - April 1997
Education
University of Cincinnati 1985 — 1991
BA, Communication
Eastern Kentucky University 1986 — 1987
Speech Communication
Deer Park High School 1982 — 1985
Cook Medical July 2012 - Present
Osiris Therapeutics March 2011 - July 2012
Synergy Orthopaedic Systems, Inc. June 2010 - July 2012
Biomet June 2010 - July 2012
ACell, Inc. 2011 - 2011
IKON Office Solutions March 2009 - May 2010
Culver Careers July 2008 - March 2009
Culver Careers January 2008 - July 2008
Yuma Scorpions May 2007 - August 2007
Skills
Maintenance & Repair, Medical Devices, Orthopedic, Sales Operations, Fact Finding, Leadership, Sales Management, Hospitals, Operating Room, Cold Calling, Sales, Surgeons, Direct Sales, College Recruiting, OB/GYN, Cardiology, Talent Management, Talent Acquisition, Spine, Healthcare, Selling, Management, Surgical Instruments, Recruiting, CRM, Account Management, Product Launch, Training, New Business Development, Lead Generation, Market Development, Networking, Disposables, Customer Retention, Medical Sales, Vascular, Sales Presentations, Wound Care, Executive Search
Education
Embry-Riddle Aeronautical University 2004 — 2006
BA, Management
Sacramento City College 2001 — 2003
Associates Degree, Business
Cleveland Clinic February 2011 - Present
Paragrid February 2010 - February 2011
DigiKnow March 2009 - December 2009
IKON Office Solutions November 2006 - 2008
Pelican Consulting August 2005 - October 2006
IKON Office Solutions September 1992 - May 2005
Allen Bradley Co. 1979 - 1992
Skills
Document Management
Education
Erie Institute of Technology 1977 — 1979
Electronic Engineering Technology
Edinboro University of Pennsylvania 1976 — 1977
Biology
American Airlines January 2012 - Present
Universal Jet Charter February 2009 - March 2012
Gama Aviation May 2008 - May 2009
Eos Airlines May 2007 - May 2008
Southern Air May 2003 - 2007
Key Air Inc December 2002 - May 2003
Lockheed Martin- February 2002 - November 2002
IKON Office Solutions January 1999 - October 2001
Arrow Air January 1994 - June 1998
NetJets May 1991 - April 1994
Skills
Airlines, Aviation, Flight Operations, Flight Planning, Aviation Industry, Flight Safety, Airspace Management, Flights, Airports, Aviation Security, Aircraft, Charter, Safety Management..., Airworthiness, Avionics, Airport Management, Piloting, Logistics, Civil Aviation, Commercial Aviation, Air Traffic Control, ICAO, Aircraft Maintenance, Flight Training, Human Factors, Aeronautics, General Aviation
Education
Embry-Riddle Aeronautical University 1988 — 1992
Aeronatical Studies, Aviation/Airway Management and Operations
Sheffield School of Aeronautics 1990 — 1990
Aircraft Dispatcher, Airline
Walter Johnson H.S 1983 — 1984
H.S Diploma
Immaculata La Salle Miami 1980 — 1983
Cox Media Group Jacksonville October 2012 - Present
Cox Media Group August 2003 - October 2012
WNGC 106.1 2003 - October 2012
WPUP Power 100.1Athen's #1 Hit Music Station. 2003 - October 2012
WGMG Magic 102.1 2003 - October 2012
WGAU News/Talk 1340 2003 - October 2012
WRFC 960 The Ref 2003 - October 2012
WNGC-FM/WGMG-FM 2003 - October 2012
IKON Office Solutions June 2001 - February 2003
Skills
Radio, Promotions, Advertising, Public Relations, Broadcast, Event Management, Marketing Strategy, Marketing Communications, On-air, Radio Promotions, Sponsorship, Media Planning, Digital Media, Marketing, New Media, Social Networking, Market Planning, Sales, Event Planning, Integrated Marketing
Education
Elon University 1997 — 2001
BA, Communications
IDC Office Products October 1998 - Present
Mulligans Sports Grille September 1994 - October 2002
IKON Office Solutions October 1990 - October 1998
Governors Palace January 1988 - July 1992
Skills
Sales Management, New Business Development, Account Management, Marketing Strategy, Online Advertising, Business Development, Change Management, Management Consulting, Customer Service, Vendor Management, Sales, Strategic Planning, Negotiation, Team Building, Marketing, Leadership, Training, Sales Process, Coaching, B2B, Management, Small Business, Cold Calling, Direct Sales, Contract Negotiation, Solution Selling, Sales Operations, Customer Retention
Education
ECPI College of Technology 1989 — 1991
Associate's degree, Industrial Electronics Technology/Technician
J Sargeant Reynolds Community College 1987 — 1989
Associate's degree, Hotel, Motel, and Restaurant Management
W&L 1983 — 1985
College Prep
W&L
JetBlue Airways March 2015 - Present
JetBlue Airways February 2011 - Present
Smiths Medical August 2007 - February 2011
Filene's Basement August 2006 - August 2007
Smart Staffing September 2005 - July 2006
Lincare February 2005 - September 2005
IKON Office Solutions April 2004 - February 2005
Skills
Employee Relations, Employee Benefits, Recruiting, Onboarding, Deferred Compensation, New Hire Orientations, Benefits Administration, Talent Acquisition, Human Resources, HRIS, Performance Management, Talent Management, Succession Planning, Payroll, Labor Relations, Applicant Tracking..., Training, Leadership Development, Coaching, Interviews, Management, Leadership, Hiring, Temporary Placement, Workforce Planning, Employee Engagement
Education
Emmanuel College 2008 — 2010
MS, Human Resources Management
University of Massachusetts Dartmouth 1998 — 2003
BA, Psychology
Health World Education April 2013 - April 2015
Ricoh Americas Corporation/IKON May 2001 - April 2013
IKON Office Solutions February 1995 - March 2000
Skills
Managed Print Services, Direct Sales, Sales Process, Solution Selling, Salesforce.com, Account Management, Cold Calling, Document Imaging, B2B, New Business Development, Sales Presentations, Sales Management, Sales, Professional Services, Sales Operations, Selling, Major Accounts, Business Development, Key Account Management, Marketing, Coaching, Hospitals, Training, Consulting, Healthcare
Education
Eastern Michigan University 2014 — 2016
Master's, Dietetics/Dietitian, Current GPA 4.0
University of New England 2013 — 2014
Health Professions and Related Clinical Sciences, Other
Indiana University - Kelley School of Business 1986 — 1991
BS, Marketing
Ameritox September 2008 - Present
IKON Office Solutions 2006 - 2008
University of Kentucky May 2005 - December 2006
Skills
Cold Calling, Account Management, Sales, Selling, B2B, Sales Process, Sales Operations, Salesforce.com, Customer Retention, Strategy, Medical Devices, Selling Skills, Key Account Management, Training, Sales Management, Direct Sales, Sales Force Development, Marketing, Sales Presentations, New Business Development, Cardiology, Pharmaceutical Sales, Management, Capital Equipment, Leadership, Solution Selling, Team Building, Product Launch, Market Development, Competitive Analysis, Cross-functional Team..., Dermatology, Disposables, Endocrinology, Gastroenterology, Hospital Sales, Lead Generation, Managed Care, Medical Sales, Neurology, Neurosurgery, OB/GYN, Operating Room, Orthopedic, Pulmonology, Rheumatology, Sales Effectiveness, Surgeons, Surgical Instruments, Urology
Education
Eastern Kentucky University 2000 — 2005
BA, Public Relations
CPaT Global LLC. October 2014 - Present
American Airlines December 1999 - Present
Pan Am International Flight Academy July 2007 - October 2014
Flight Training International October 1998 - July 2007
Aloha Airlines May 1990 - December 1999
IKON Office Solutions February 1991 - October 1998
Wings West Airlines July 1989 - May 1990
South Pacific Island Airways April 1988 - June 1989
Skills
Airlines, Aviation, Flights, Commercial Aviation, Civil Aviation, Aerospace, International Sales, Sales Management, Sales Operations, Flight Safety, Aircraft, Flight Planning, Piloting, Aeronautics, Flight Simulation, Charter, Operations Management, Flight Training, CFI, Type Rating, Crew Resource Management, B737, Airports, Aviation Security, Airworthiness, ICAO, Business Aviation, Aircraft Maintenance, Airport Management, Airline Management, Avionics, Human Factors, Marketing, Training, Sales
Education
Embry-Riddle Aeronautical University 1996 — 1998
B.S., Aeronautics
St. Louis School 1977 — 1981
H.S.
swtsu
swtsu
swtsu
GSB Search Associates LLC March 2010 - Present
IKON Office Solutions February 2009 - March 2010
Kforce Professional Staffing April 1994 - February 2009
Butler Manufacturing January 1991 - April 1994
Grant Thornton - Kansas City July 1989 - January 1991
Skills
Executive Search, Consultative Selling, Sourcing, Management Consulting, Talent Acquisition, Selling, Account Management, New Business Development, Technical Recruiting, Recruiting, Cold Calling, Contract Negotiation, Talent Management, Training, Process Improvement, Staffing Services, Contract Recruitment, Management, Business Development, Internet Recruiting, Building Relationships, Applicant Tracking..., Staff Augmentation, Permanent Placement, Sales
Education
University of Kansas - Graduate School of Business 1992 — 1995
MBA, Marketing
Emporia State University 1984 — 1988
BS Business, Accounting
Newton High School. 1980 — 1984
Hitachi Automotive Systems Americas, Inc. January 2011 - Present
Hitachi Automotive Products April 2010 - December 2010
Hitachi Automotive Products January 2010 - April 2010
Hitachi Automotive Products January 2005 - August 2009
Hitachi Automotive Products January 2003 - January 2005
Hitachi Automotive Products January 2001 - January 2003
Danka Office Imaging 1998 - 2001
Danka Office Imaging August 1996 - January 1998
IKON Office Solutions June 1990 - August 1996
Skills
Information Technology, EDI, Process Improvement, Automotive, Continuous Improvement, Lean Manufacturing, MS Project, IBM iSeries, Program Management, Lotus Notes, Project Management, Software Documentation, Purchasing, Business Analysis, Visio, Analysis
Education
El Camino College 2008 — 2009
Certification, Cisco Certified Network Associate (CCNA)
University of Phoenix 2002 — 2004
Bachelor of Science, Information Technology
San Diego Mesa College 2000 — 2002
Associates, Mathematics
RenewData, an LDiscovery Company August 2015 - Present
The LDiscovery Companies LLC December 2014 - Present
Discovia June 2013 - December 2014
Epiq Systems April 2011 - May 2013
Encore Discovery Solutions December 2007 - April 2011
Capital Novus November 2006 - December 2007
IKON Office Solutions 2002 - 2006
Balmar, Inc. dba as HBP January 1997 - October 2002
Pitney Bowes August 1990 - December 1996
Xerox Business Services December 1988 - August 1990
Education
Eastern Michigan University 1981 — 1985
Bachelor's of Science, Public Administration
Brother Rice H.S. 1977 — 1981
College Prep
Pivotal Law Group, PLLC August 2015 - Present
Montgomery Scarp, PLLC September 2013 - July 2015
Patricia Rothwell DDS and Dorie White DDS November 2012 - August 2013
Robert Half Legal March 2012 - November 2012
Snohomish County Prosecuting Attorney's Office September 2011 - January 2012
Grega Law Group June 2011 - August 2011
IKON Office Solutions May 2009 - June 2010
Yellowbook March 2006 - October 2008
ADT Security Services October 2004 - February 2006
Skills
Highly Competent, Self Starter, Self-driven, Organizational..., Detailed-oriented, Legal Research, Litigation, LexisNexis, AbacusLaw Software, Client Service &..., Office & Administrative..., Dynamic Written Skills, Proficiency in MS..., Problem Solver, Westlaw Certified
Education
Edmonds Community College 2011 — 2012
Paralegal Certificate
Seattle Pacific University 1998 — 2002
Bachelor of Science, Nutrition Sciences
Lincoln Investment Planning, Inc. 2014 - Present
Spectrum a Herman Miller Dealer 2013 - 2014
WorkflowOne 2009 - December 2012
IKON Office Solutions 2005 - 2009
Staples 2003 - 2005
Office Depot 2002 - 2004
OfficeMax 1994 - 2002
OfficeMax 1994 - 2002
Boise Cascade (OfficeMax) 1994 - 2002
Education
Elizabethtown College 1990 — 1994
BA, Business Administration and Marketing with a minor in Psychology
Wissahickon 1987 — 1990
NJVC-LLC October 2013 - July 2014
United States Department of Defense June 2011 - May 2012
Abacus Solutions Group May 2010 - June 2011
Coastal Business Products July 2005 - May 2010
IKON Office Solutions February 2002 - June 2005
Skills
CompTIA Network+, Security+, BMC Remedy, Troubleshooting, Laptops, Networking, CompTIA Network+..., Security Clearance, DoD, Printers, Network Security, Systems Engineering, Active Directory, Computer Hardware, Information Assurance, Windows Server, VMware, VMware ESX, Software Installation, System Administration, Servers, Security, Firewalls, Operating Systems, Disaster Recovery, Red Hat Linux, CompTIA, VMware Infrastructure, CompTIA Security+
Education
East Carolina University 1985 — 1989
Industrial Technology
Physio-Control, Inc. September 2014 - Present
NetApp March 2011 - September 2013
Konica Minolta June 2009 - March 2011
IKON Office Solutions November 2002 - August 2008
Skills
Selling, Solution Selling, Sales Process, Salesforce.com, Direct Sales, Account Management, Channel, Managed Services, Sales, Storage, Channel Partners, Strategy, Strategic Partnerships, Customer Retention, Finance, Business Development, Leadership, Virtualization, Unified Communications, Lead Generation, Networking, Disaster Recovery, CRM, Management, Product Marketing, Data Center, New Business Development, Competitive Analysis, Partner Management, Business Alliances, Software Industry
Education
Eastern Illinois University 1994 — 1999
BS in Education, Minor in Business
Pekin Community High School 1989 — 1993
Dr. Peter J Curcione 2006 - Present
Gartner 2000 - 2004
IKON Office Solutions 1998 - 2000
Skills
Accounts Receivable, Sales, Administrative..., Practice Management, Office Management, Data Entry, HIPAA, EMR, Invoicing, Healthcare, Outlook, Medical Records, Medical Coding, Medical Billing, Account Management, Customer Service, Sales Operations, Budgets, Management
Education
Edison Community College
Office Depot May 2015 - Present
Complete Business Systems December 2011 - July 2014
Finzer Imaging Systems, Inc., November 1998 - April 2007
IKON Office Solutions August 1994 - October 1998
Colorado Copier Systems 1994 - 1996
Lewan Technology 1994 - 1994
Skills
Creative Development, Problem Solving, Project Coordination, Document Management, Sales, Managed Print Services, Document Imaging, Account Management, B2B, Team Leadership, Management, Lead Generation, Marketing, Direct Sales, Strategic Planning, Team Building, Marketing Strategy, Telecommunications, Contract Negotiation, New Business Development, Negotiation, Selling, Online Marketing, Creative Direction, Sales Process, Cold Calling
Education
Eastern Connecticut State University 1990 — 1993
Bachelor of Science (B.S.), Business Marketing & Management
Stonington High School 1986 — 1989
High School Diploma, Liberal Arts and Sciences, General Studies and Humanities
Ricoh USA July 2010 - Present
IKON Office Solutions July 2006 - July 2010
IKON Office Solutions March 2001 - July 2006
IKON Office Solutions January 1999 - July 2001
IKON Office Solutions February 1999 - March 2001
IKON Office Solutions May 1997 - March 2001
IKON Office Solutions May 1997 - January 1999
Westport Maritime Museum March 1996 - February 1997
Skills
Financial Analysis, Pricing, Microsoft Excel, Forecasting, Sales, Budgets, Sales Operations, Professional Services, Management, Direct Sales, Training, Team Building, Selling, Sales Management, Strategy, Account Management, Sales Process, Sales Presentations
Education
Eastern Illinois University
Master of Arts, Historical Administration
Western Michigan University
Bachelor of Arts, Public History
Oracle October 2007 - Present
RightNow August 2006 - October 2007
DxCG Inc. (acquired by Verisk Health) June 2005 - July 2006
Ikon Office Solutions April 2004 - June 2005
Various Temporary Assignments February 2003 - March 2004
Skills
Program Management, Microsoft Office, HTML, Marketing, Outlook, Photoshop, SaaS, Dreamweaver, Microsoft Word, Visio, Customer Service, Product Development, E-commerce, Microsoft Excel, Illustrator, Event Planning, Graphic Design, Salesforce.com, CRM, Web Design, Executive Support, Consulting, Leadership, Project Management, FrontPage, Logo Design, Adobe Muse
Education
University of North Carolina at Greensboro 2000 — 2002
Bachelor of Fine Arts (BFA)
Elon University 1998 — 2000
TriMech Solutions, Richmond VA November 2005 - Present
Hello Incorporated, Communications Company 1993 - 1999
IKON Office Solutions June 1987 - June 1990
Skills
Account Management, New Business Development, Sales Management, Customer Relations, Solution Selling, Direct Sales, Sales Process, Lead Generation, Sales Presentations, Sales, SaaS, B2B, Sales Operations, Customer Retention, Qualifying Prospects, Product Launch, Product Development, Product Lifecycle..., Negotiation, Team Building, Major Accounts, Marketing, Salesforce.com, Qualifications:, Strategy, Strategic Planning, Management, Customer Service, CRM, Cold Calling, Business Development
Education
East Carolina University
B.S., Bus. Adm.
Mary Kay Cosmetics February 2013 - Present
Georgetown College January 2013 - August 2013
IKON Office Solutions December 1999 - December 2012
IKON Office Solutions 1999 - 2009
IKON Office Solutions 1999 - 2009
IKON Office Solutions December 1999 - 2004
Skills
Managed Print Services, Solution Selling, Sales Presentations, Salesforce.com, Document Imaging, Major Accounts, Sales Process, Customer Retention, Direct Sales, Document Management, Cold Calling, Sales Operations, Qualifying Prospects, Sales Force Development
Education
Eastern Kentucky University
CopyCorp, Inc. DBA Delta / OMNI Business Solutions March 2014 - Present
Ricoh Americas Corporation November 2011 - July 2012
Ricoh Americas Corporation December 2009 - November 2011
IKON Office Solutions March 2008 - November 2009
IKON Office Solutions September 2006 - March 2008
IKON Office Solutions August 2003 - September 2006
IKON Office Solutions September 1998 - July 2003
Nor’easter Installations LLC August 1997 - September 1998
Sheffield Pharmaceuticals August 1995 - August 1997
Skills
Operating Budgets, Profit/Loss..., Cash Flow Reporting, Bid Strategy, Pricing Strategy, Commissioning Management, Financial Forecasting, Microsoft Excel, Accounts Receivable, General Ledger, Strategic Financial..., Management, Pricing, Accounting, Payroll, Forecasting, Finance, Accounts Payable, Managed Print Services, P&L Management, Financial Analysis, Budgets, Account Reconciliation, Hyperion Enterprise, P&L, Essbase, Financial Reporting, Business Process..., Financial Planning
Education
Rensselaer Hartford Graduate Center Inc
Master of Business Administration (MBA), Finance and Financial Management Services
Eastern Connecticut State University
Bachelor of Science (B.S.), Business Administration and Management, General
Medtronic November 2008 - Present
Concordia April 2007 - October 2008
Sunwest/Brookdale April 2006 - April 2007
IKON Office Solutions September 2004 - April 2006
Education
Oklahoma State University 2000 — 2004
Bachelor of Science, Nutritional Sciences
Emory University 1999 — 2000
Cell and Molecular Biology
Ricoh Americas Corporation July 2015 - Present
Rotary Club of Southside Tulsa February 2005 - Present
Ricoh USA, Inc. August 1984 - June 2015
IKON Office Solutions October 2000 - September 2003
APEX Business Systems February 1993 - February 1997
Skills
Managed Print Services, Solution Selling, Document Imaging, Sales Process, Major Accounts, Ricoh, Document Management, Direct Sales, Cold Calling, B2B, Salesforce.com, Account Management, Team Leadership, Software Industry, Selling Skills, Sales Force Development, Team Building, Sales Operations, Business Development, SaaS, Enterprise Software, Managed Services, Customer Retention, Selling, New Business Development, Professional Services, Sales, Photocopier, Sales Management, Cloud Computing, Channel Partners, Sales Presentations, Leadership, Customer Satisfaction, Contract Negotiation, Vendor Management, Competitive Analysis, Key Account Management, Pre-sales, Management, Enterprise Content..., Telecommunications, Networking, Cross-functional Team..., Product Marketing, Printers, Strategy, Kofax, P&L Management, CRM
Education
East Central University 1979 — 1981
Math, Computer Science
Oklahoma Junior College 1982 — 1984
Associate of Science (AS), Electronic Engineering Technology
Yazaki North America January 2014 - Present
Spheros North America, Inc. April 2009 - January 2014
IKON Office Solutions July 2005 - April 2009
RIB 2002 - 2005
Café Bav@rd February 2001 - November 2001
Skills
International Logistics, Materials Management, Warehouse Management, Product Management, Import Export, Inventory Control, Harmonized Tariff..., NAFTA, French, Transportation..., Warehousing, Supply Chain, Outsourcing, Logistics, Logistics Management, Transportation, Shipping, Freight, LTL, 3PL
Education
Michigan State University 1993 — 1995
Business Finance
Eastern Michigan University
Supply Chain Management
Blount County Chamber of Commerce March 2012 - Present
IKON Office Solutions February 2011 - February 2012
American Paper & Twine September 2009 - July 2010
Whirlpool Corporation January 2006 - January 2008
Metron North America January 2000 - January 2006
Skills
Sales Management, Account Management, Customer Service, Customer Relations, Negotiation, New Business Development, Outside Sales, Sales, Sales Operations, Small Business, Selling, Training, Team Building, Project Management, Marketing Communications, Event Management, Leadership, Direct Sales, Salesforce.com, Strategic Planning, Lead Generation, Contract Negotiation, Building Relationships, Public Speaking, Cold Calling, Marketing, CRM, Event Planning, Business Development, Sales Presentations, Networking, Customer Satisfaction, Social Networking, Advertising, Marketing Strategy, Social Media Marketing, B2B, Sales Process, Public Relations, Customer Retention, Solution Selling, Social Media, Email Marketing, Strategic Partnerships, Trade Shows
Education
Eastern Kentucky University 1993 — 1999
Bachelor of Arts, Philosophy
Middlesboro High School 1990 — 1993
The Paper Store September 2012 - June 2014
IKON Office Solutions December 2011 - July 2012
The Paper Store September 2009 - December 2011
Skills
Customer Service, Retail, Inventory Management, Sales, Customer Satisfaction, Visual Merchandising, Time Management, Sales Management, Inventory Control, Team Building, Outlook, Team Leadership, Loss Prevention, Store Management, Retail Sales
Education
Worcester State University 2014 — 2016
Non-degree teacher licensure program, Elementary Education and Teaching
Emmanuel College 2005 — 2009
Bachelor of Arts (B.A.), Art Therapy
Framingham State College
Elite Document Technology August 2012 - Present
Litigation Solution, Inc. August 2010 - July 2012
LSI Solutions August 2010 - June 2012
Ikon 1996 - 2011
Discover-e Legal February 2009 - July 2010
Sam's Distribution Center 2001 - 2004
IKON Office Solutions 1996 - 1998
Skills
Litigation Support, Legal Assistance, IPRO, Litigation, Document Review, Document Management, Trials, Customer Service, Outlook, Litigation Consulting, Wordperfect, Commercial Litigation, Microsoft Office, Westlaw, Legal Research, Legal Writing, Microsoft Word, ESI Processing, Relativity, ESI, EDRMS
Education
El Centro College 2012 — 2012
Working on Associates of Science, Paralegal
The CLS Group, Inc. October 2003 - Present
BNI of Michigan 2003 - 2013
Networking America March 2002 - October 2003
IKON Office Solutions October 1991 - November 2001
Skills
Networking, Training, Troubleshooting, Teaching, Consulting, Document Management, Program Management, Network Security, Active Directory, Disaster Recovery, Cloud Computing, Technical Writing, Management, Windows Server, Microsoft SQL Server, Security, Business Analysis, Strategic Planning, CRM, Integration, Cisco IOS, Network Administration, Process Improvement, Management Consulting, SaaS, CompTIA, Project Management, System Administration, Technical Training, Virtualization, Information Technology, Cisco Technologies, Software Development, E-Learning
Education
Eastern Michigan University 1985 — 1987
BS
Michigan State University 1981 — 1984
Chaos Computers & Networks February 1998 - Present
CHAOS Computers & Networks January 1998 - Present
Nash Community College January 1998 - December 2003
IKON Office Solutions November 1987 - January 1998
Gray & Creech Office Systems January 1987 - January 1997
Skills
System Administration, Computer Repair, Network Administration, Cisco Technologies, DNS, HP, Software Installation, Windows, Group Policy, Networking, Troubleshooting, Microsoft Technologies, TCP/IP, Network Security, Windows Server, Servers, Routers, LAN-WAN, Microsoft Exchange, Computer Hardware, Operating Systems, Switches, Computer Security, Technical Support, Active Directory, VPN, ITIL, Windows 7, System Deployment, Wireless, IP, DHCP, VMware, Linux, Testing, Information Technology, Windows Vista, Fine Woodworking, Woodworking, Custom Furniture, Wireless Networking, Network Design
Education
Florida Institute of Technology 2011 — 2014
BA, B
ECPI College of Technology 1986 — 1987
Associate's degree, Electronics
Kelley Imaging Systems November 2014 - Present
Comcast Business April 2007 - August 2014
IKON Office Solutions January 2004 - March 2007
The Berry Company 2003 - 2004
Gartner 2000 - 2003
SEMSCO (acquired by Ferguson Enterprises) 1998 - 2000
Skills
Direct Sales, Cold Calling, Account Management, Solution Selling, Salesforce.com, Sales Process, VoIP, Telecommunications, Sales Management, Sales, Customer Retention, Managed Services, Sales Operations, Leadership, Team Building, SaaS, Team Leadership
Education
Stetson University 1991 — 1993
Edison Community College 1990 — 1991
To Go Order (togoorder.com) March 2012 - Present
IKON Office Solutions August 2004 - July 2010
IKON Office Solutions August 2004 - December 2007
New Era Tickets July 2003 - June 2004
Skills
Customer Service, Customer Relations, Cold Calling, Salesforce.com, Problem Solving, Business Analysis, Training & Development, Employee Training, Management, Process Improvement, New Business Development, Account Management, Sales, Social Media Marketing
Education
Eastern University 1994 — 1998
Bachelor of Arts (B.A.), Marketing
Great Valley 1990 — 1994
Klinedinst PC September 2007 - Present
klinedinst September 2007 - Present
IKON Office Solutions May 2003 - September 2007
Skills
Outlook, Microsoft Word, Document Management, Adobe Acrobat, Legal Research, Editing, Data Entry, Negotiation, Administrative..., Microsoft Office, Litigation
Education
El Camino College 2006 — 2007
Business Administration and Management, General
Vanguard December 2007 - Present
Vanguard September 2007 - February 2010
Vanguard December 2005 - September 2007
IKON Office Solutions May 2003 - December 2005
Skills
Process Improvement, Coaching, Customer Service, Customer Relations, Strategic Planning, Call Center, Public Speaking, Problem Solving, Operations Management
Education
Eastern University 1999 — 2001
MBA, Management
West Chester University of Pennsylvania 1990 — 1994
BA, Communications
Creative Ideas, Mukilteo, WA August 2014 - Present
Harbour Place Dental, Mukilteo, WA March 2012 - June 2012
IKON Office Solutions June 2011 - July 2011
CyberRead, Inc. October 2004 - November 2004
Skills
Graphic Design, Graphics, Logo Design, Typography, Adobe Creative Suite, Photoshop, Brochures, Art, Posters, Illustration, Business Cards, Pre-press, Layout, Illustrator, InDesign, Web Design, Creative Direction, Mac, Photography, HTML, CSS, Advertising, Brand Development, Collateral, Branding, Invitations, Visual Communication, Digital Illustration, Stationary Packages
Education
Lake Washington Technical College 2014 — 2016
BTAD (Bachelors of Technology in Applied Design), Applied Design, GPA - 3.90
Lake Washington Institute of Technology 2012 — 2014
Associate of Arts and Sciences (AAS), Graphic Design (Multi Media Design and Production) MMDP, 3.94
Edmonds Community College 2009 — 2011
(ATA) Associates of Technical Arts Degree, Visual Communications / Graphic Design
CR Bard BioSurgery December 2013 - Present
CR BARD Davol January 2010 - Present
Davol June 2006 - August 2010
Davol August 2003 - May 2006
Davol January 2001 - August 2003
IKON Office Solutions 1992 - 2000
Skills
Sales Management, Strategic Planning, Account Management, Customer Relations, Product Management, Negotiation, Team Building, Budgeting, Forecasting, Sales Process, Sales Operations, Management, Leadership, Medical Devices, Business Planning, Surgeons, Customer Service, New Business Development, Budgets, Sales, Operating Room, Cold Calling, Selling
Education
Eastern Kentucky University 1987 — 1991
Bachelor Business Administration, Marketing
HEHS
American Document Management January 2009 - Present
The Darcel Group August 2008 - Present
IKON Office Solutions 2005 - 2007
Education
East Carolina University - College of Business 1985 — 1988
CareerBuilder.com December 2013 - Present
CareerBuilder.com July 2012 - December 2013
CareerBuilder April 2008 - July 2012
Careerbuilder.com April 2006 - March 2008
I.A. Consulting Inc. February 2004 - December 2005
IKON Office Solutions October 2002 - January 2004
Allegis Group / Tek Systems June 1998 - August 2002
Education
Eastern Illinois University 1993 — 1998
BA, Economics / Business Administration
Advertising Vehicles March 2007 - Present
LM Communications Radio April 1999 - February 2007
IKON Office Solutions May 1999 - December 1999
Skills
Marketing, Market Planning, Account Management, Marketing Communications, New Business Development, B2B, Media Planning, Social Media Marketing, Marketing Strategy, Marketing Management, Strategic Planning, Sales Management, Business Development
Education
Eastern Kentucky University 1988 — 1996
Bachelor's degree, Biology, General
Ricoh Americas Corporation September 2006 - August 2015
IKON Office Solutions 2006 - August 2015
IKON Managed Services 2007 - 2010
Bowne Business Solutions 2000 - 2006
Skills
Account Management, CRM, Process Improvement, Team Building, Solution Selling, Document Management
Education
East Los Angeles College 1970 — 1972
Associate of Arts (A.A.), Photography
Ricoh USA July 2011 - Present
IKON Office Solutions July 2011 - April 2012
Image Business Solutions April 2002 - June 2011
Danka 2000 - 2002
IKON Office Solutions 1990 - 2000
Skills
Managed Print Services, Solution Selling, Sales Process, Salesforce.com, Direct Sales, Major Accounts, Sales Management, Account Management, Managed Services, Photocopier, Cold Calling, SaaS, New Business Development, Document Management, Sales Presentations
Education
Eastern Michigan University 1981 — 1987
Livonia Stevenson 1978 — 1981
Cisco Systems January 2012 - Present
Benchmark Systems 2009 - 2011
DocuSource of NC August 2004 - 2009
IKON Office Solutions March 2000 - August 2004
Skills
Account Management, Solution Selling, Salesforce.com, Channel Partners
Education
Eastern Illinois University 1993 — 1997
Clear Winds Technologies January 2013 - Present
CSI Technology Outfitters November 2010 - December 2012
CSI Technology Outfitters March 2008 - September 2011
Team IA March 2007 - February 2008
CSI Technology Outfitters June 2005 - March 2007
Agilera September 1999 - August 2003
IKON Office Solutions 1997 - 1999
The Computer Group 1990 - 1999
Skills
Data Center, Managed Services, Solution Architecture, Cloud Computing, Virtualization, VoIP, Disaster Recovery, SaaS, VMware, Security, Cisco Technologies, Integration, Unified Communications, Troubleshooting, Citrix, Program Management, Windows Server
Education
East Carolina University - College of Business 1978 — 1982
Bank of America March 2010 - Present
Hunter Hollis October 2005 - February 2010
Basilone-Oliver Executive Search July 2004 - October 2005
IKON Office Solutions August 2002 - July 2004
Skills
Recruiting, Temporary Placement, Executive Search, Corporate Recruiting, Client/Hiring Manager..., Full-life Cycle..., Passive Candidate..., Deferred Compensation, HR Consulting, Interviews, Talent Acquisition, Hiring, Leadership Development, Management, Human Resources, Onboarding, Technical Recruiting, Applicant Tracking..., Employee Benefits, Background Checks, College Recruiting, Leadership, Contract Recruitment, Employee Relations
Education
East Stroudsburg University of Pennsylvania 1992 — 1996
Bachelor of Science, Exercise Physiology
Mark VII Equipment May 2012 - May 2013
Metro Copier Service March 2005 - April 2006
Copy Vend Inc. July 1999 - March 2004
IKON Office Solutions April 1996 - February 1999
Skills
Printers, Photocopier, Computer Hardware, Troubleshooting, Computer Repair, Ricoh, Electronics, Hardware, Photovoltaics, PLC Programming, Electricity, Wind, Electricians, Electrical..., Electrical Engineering, Customer Service, Renewable Energy, Microsoft Office, Project Planning, Team Building
Education
Ecotech Institute 2011 — 2013
Associate's degree, Wind Technology
Comcast University September 2012 - Present
Comcast September 2011 - September 2012
Comcast Cable December 2009 - September 2011
Comcast Cable August 2003 - December 2009
Comcast Cable June 2001 - August 2003
IKON Office Solutions 2000 - 2001
Comcast Cable 1997 - 1999
Skills
Employee Engagement, Talent Management, Succession Planning, Performance Management, Employee Relations, Recruiting, Human Resources, Leadership Development, Team Leadership, Workforce Planning, Organizational..., HRIS, Deferred Compensation, Talent Acquisition, Team Management, Onboarding, Vendor Management, Sourcing, Applicant Tracking..., Training, Team Building, Employee Training, Benefits Administration, Organizational..., Personnel Management, HR Policies, Call Centers, Employee Benefits, Hiring, College Recruiting, Coaching, Training Delivery, Organizational Design, Technical Recruiting, New Hire Orientations, FMLA, Interviews, HR Consulting, Labor Relations, Employer Branding, HR Transformation, Staff Development, Executive Coaching, PeopleSoft, Career Development, Leadership, Internet Recruiting, Workshop Facilitation, Temporary Placement, Change Management
Education
Villanova University 2012 — 2014
Master of Science (MS), Human Resources Development
Eastern University
Bachelor of Arts (BA), Organizational Management
AstraZeneca February 2015 - Present
SunGard Availability Services March 2009 - February 2015
MEDCO Tools January 2007 - January 2009
Unique Industries October 2006 - January 2007
Philadelphia Insurance Companies April 2004 - October 2006
Conair Corporation (L&N Sales + Marketing / Scunci) April 2002 - April 2004
IKON Office Solutions April 1998 - April 2002
Skills
Strategic Sourcing, Purchasing, Negotiation, Vendor Management, Procurement, Inventory Management, Forecasting, Sourcing, Supply Chain Management, Contract Negotiation, Process Improvement, Supply Chain, RFP, Logistics, Contract Management, Cross-functional Team..., Spend Analysis, Pricing, Supply Management, Project Management, SAP, Outsourcing, Project Planning, ERP, Six Sigma, Business Process...
Education
Pennsylvania State University-Great Valley Graduate Center 1998 — 1999
Graduate Certificate, Purchasing Management
Emory University 1993 — 1997
BA, Psychology & Philosophy
Lower Merion High School 1989 — 1993
Ricoh Americas Corporation September 2015 - Present
Ricoh Americas Corporation October 2013 - August 2015
Ricoh Americas Corporation April 2010 - September 2013
IKON Office Solutions January 2008 - April 2010
IKON Office Solutions April 2004 - January 2008
IKON Office Solutions April 2002 - April 2004
IKON Office Solutions October 2000 - April 2002
CMPExpress.com August 1999 - September 2000
CMPExpress.com February 1999 - August 1999
Skills
Supply Chain, Supply Chain Management, Oracle Applications, Purchasing, Procurement, Customer Service, Vendor Management, Contract Negotiation, Supply Management, Global Sourcing, Inventory Management, Leadership, Negotiation, Process Improvement, Sourcing, Spend Analysis, Strategic Sourcing, Team Building
Education
Eastern University 2007 — 2009
BA, Organizational Leadership
IKON Office Solutions Senior ArtistLeland Mast / Mast Advertising1976 - 1996
Skills
Artists, Photocopier, Customer Satisfaction, Salesforce.com, Printers, Troubleshooting, Account Management, Glassblowing, Teaching
Education
Emporia State University 1971 — 1975
Ricoh Americas Corporation June 2014 - Present
Comcast January 2014 - May 2014
Ricoh Americas Corporation June 2008 - January 2014
IKON Office Solutions June 2006 - June 2008
IKON Office Solutions March 2005 - June 2006
Unisys November 2002 - March 2005
Unisys 2000 - 2002
Skills
Financial Reporting, Internal Controls, Process Improvement, Lotus Notes, Business Process..., Risk Assessment, Internal Audit, Sarbanes-Oxley Act, Enterprise Risk..., Auditing, Risk Management, Forecasting, Accounting, Financial Analysis, Cross-functional Team..., Sarbanes-Oxley, Management, Project Planning
Education
Eastern University
BA, Organizational Management
West Chester University of Pennsylvania
Currently pursuing MBA
Calvert County Health Department September 2015 - Present
Calvert County Health Dept November 2013 - August 2015
American Cancer Society July 2012 - November 2013
Calvert Memorial Hospital 2011 - 2012
Frederick T. Sutter, MD, LLC 2009 - 2011
IKON Office Solutions 2007 - 2009
Maxim Healthcare Services 2007 - 2007
PPD 2006 - 2006
Skills
Health Promotion, Public Health Education, Event Planning, Coordinating Events, Hospitals, Community Outreach, Non-profit Program..., Employee Wellness..., Sales Management, Sales, Sales Presentations, B2B, Public Speaking, Sales Process, Direct Sales, Account Management, Public Health, Health Education, Managed Print Services, Holistic Health, Communication Skills, Event Management, Program Management, Healthcare, Program Development, Program Evaluation, Cold Calling, Training, Leadership
Education
East Carolina University 2002 — 2006
Bachelor of Science (BS), Health Education and Promotion
East Carolina University 2002 — 2006
Bachelor of Science (BS), Public Health Education and Promotion
Pernix Therapeutics August 2015 - Present
Astellas Pharma May 2013 - August 2015
Mylan February 2009 - May 2013
Schering-Plough June 2003 - November 2008
IKON Office Solutions April 2002 - June 2003
Skills
Pharmaceutical Sales, Sales Operations, Pharmaceutical Industry, Sales Effectiveness, Pulmonology, Managed Care, Urology, Lifesciences, Allergy, Medical Devices, Product Launch, Infectious Diseases, Pediatrics, Internal Medicine
Education
East Stroudsburg University of Pennsylvania 1996 — 2001
B.S., Biology
TableSafe May 2015 - Present
Ricoh Americas Corporation October 2014 - May 2015
Ricoh Americas Corporation October 2013 - October 2014
Ricoh Americas Corporation November 2012 - October 2013
Ricoh Americas Corporation January 2012 - November 2012
IKON Office Solutions December 2009 - October 2012
IKON Office Solutions August 2008 - December 2009
IKON Office Solutions December 2007 - August 2008
IKON Office Solutions June 2007 - December 2007
IKON Office Solutions June 2006 - June 2007
Skills
MS Office Suite, Windows Security, FTK, Computer Hardware, Process Improvement, Cost Reduction, Troubleshooting, Microsoft Office, Technical Support, Customer Service, Document Imaging, Computer Security, Time Management, Data Analysis, Flawless Execution, Customer Oriented, Team Building, Telecommunications, Project Management, Account Management, Sales Process, Training, CRM, Direct Sales, Leadership, Program Management
Education
Edmonds Community College 2006 — 2008
ATA, Paralegal with Digital Forensics Certification
Edmonds Community College
ATA, Information Security and Digital Forensics
Quintiq January 2015 - Present
Quintiq April 2012 - January 2015
Ricoh Americas Corporation October 2010 - April 2012
IKON Office Solutions / Ricoh Americas Corporation March 2008 - October 2010
IKON Office Solutions March 2007 - March 2008
IKON Office Solutions December 2005 - March 2007
IKON Office Solutions April 2005 - December 2005
IMS Health 2002 - 2005
Unisys Corporation 1999 - 2002
Skills
Forecasting, Process Improvement, Salesforce.com, Essbase, Business Process..., Strategic Planning, Business Analysis, Financial Analysis, Hyperion Enterprise, Cross-functional Team..., Sales Operations, Change Management, Analysis, Budgets, Business Development, Financial Reporting, Strategic Financial..., Project Planning, Business Strategy, Finance, Management, Financial Planning, Hyperion
Education
Villanova University 2002 — 2003
Post Graduate, Finance
Saint Joseph's University 1999 — 2001
MBA, MIS
Elon University 1995 — 1999
BS, Business
Ricoh Americas Corporation August 2010 - Present
IKON Office Solutions 2001 - 2010
Communications Test Design, Inc. September 1994 - February 2001
Tokai Financial Services 1990 - 1996
Skills
Oracle, MRP, Financial Analysis, Vendor Managed Inventory, Forecasting, Purchasing, Ariba, Procurement, Variable Data Printing, Inventory Management, Managed Print Services, Strategic Sourcing
Education
Elizabethtown College 1985 — 1989
BA, Communications/Public Relations
Hatboro Horsham High School
Ricoh Americas Corporation January 2013 - Present
Ricoh Americas Corporation October 2011 - December 2012
Ricoh Americas Corporation February 2006 - September 2011
IKON Office Solutions December 2004 - February 2006
Skills
Account Management, Program Management, Training, Leadership, Customer Satisfaction, Marketing, Competitive Analysis, Sales, Sales Operations, Cross-functional Team...
Education
East Stroudsburg University of Pennsylvania 1995 — 2000
Nufarm November 2013 - Present
Nufarm May 2011 - November 2013
Nufarm Americas, Inc. March 2007 - May 2011
Nufarm December 2002 - March 2007
IKON Office Solutions December 1996 - December 1997
Accenture Technology Solutions December 1989 - November 1995
Draftfcb September 1987 - November 1989
Skills
Regulatory Affairs, Agriculture, Product Development, New Business Development, Negotiation, Strategic Planning, Marketing Strategy, Team Leadership, Project Management, Process Improvement, Sales Management, Team Building, Change Management, Microsoft Office, Agrochemicals, Customer Service, Business Planning, Business Strategy, Cross-functional Team..., Manufacturing, Defining Product..., EPA, Management, Coaching
Education
Loyola University of Chicago 1988 — 1990
Bachelor of Science, Marketing
Eckerd College 1984 — 1988
Bachelor of Science (BS), Liberal Arts/Business Administration
St. Rita 1980 — 1984
Graduate
Toyota February 2014 - Present
Analysts International Corporation (AIC) July 2011 - Present
IKON Office Solutions July 2008 - July 2011
Continental dining services July 2004 - April 2008
Skills
Managed Print Services, Document Management, Account Management, Document Imaging, Process Improvement, Customer Service, Operations Management, Photocopier, Inventory Management, Project Management, Software Documentation, Microsoft Office, Visio, Blackberry OS, Mobile Devices, Software Installation, Standards Compliance, Tablet PC, Continuous Improvement, Team Building, Project Planning, Kaizen, Professional Services
Education
Eastern Michigan University 2002 — 2004
Business Adriminstartoion, Business
Xerox Corporation October 2007 - Present
Xerox Corporation October 2007 - Present
Xerox Corporation October 2007 - Present
IKON Office Solutions November 1989 - June 2007
IKON Office Solutions April 1997 - May 2007
Skills
Photocopier, Office Equipment, Sales, Managed Print Services, Ricoh, Major Accounts, Document Imaging, Variable Data Printing, Print Management, Solution Selling, Digital Printing, Sales Process, Document Management
Education
Eastern Washington University 1983 — 1987
MIS, Computer programming, business, technical writing
Capital High School - Boise, ID
Vision Resources of Central Pennsylvania January 2013 - Present
Commonwealth of PA August 2011 - January 2013
Children's Home of York September 2007 - January 2009
Planned Parenthood of the Susquehanna Valley December 2001 - May 2007
IKON Office Solutions 2000 - 2001
Synod of The Trinity January 1990 - August 2000
Skills
Auditing, Accounting, Finance, Strategic Planning, Microsoft Office, Project Management, Non-profits, Management, Analysis, Process Improvement, Access, Budgets
Education
Elizabethtown College 2009 — 2011
Bachelor of Science (B.S.), Accounting
Kutztown University of Pennsylvania 1991 — 1995
MBA, Business Administration
Westminster College (PA) 1982 — 1986
BA, Business Administration
Ricoh Americas Corporation June 2011 - Present
Ricoh Americas Corporation January 2010 - August 2011
IKON Office Solutions June 2008 - January 2010
Skills
HRIS, Applicant Tracking...
Education
Elizabethtown College 2000 — 2004
Bachelor of Arts, English - Professional Writing
Octapharma Plasma, Inc. February 2012 - Present
IKON Office Solutions June 2008 - February 2012
Skills
Customer Service, Document Imaging, Photocopier, Customer Satisfaction, Document Management
Education
ECPI College of Technology 2010 — 2011
Diploma, Licensed Practical/Vocational Nurse Training
Karl Storz Endoscopy July 2014 - Present
Carestream Health January 2012 - July 2014
Heska Corporation November 2011 - January 2012
Antech Diagnostics November 2009 - November 2011
Xoran Technologies February 2008 - September 2009
Spectrum Medical Solutions November 2004 - February 2008
IKON Office Solutions 2000 - 2004
Skills
Capital Equipment, Medical Imaging, Medical Devices, Radiology, Market Development, Product Launch, Operating Room, Digital Imaging, Surgeons, Healthcare, Hospitals, Healthcare Information..., Cross-functional Team..., Healthcare Consulting, HIPAA, Healthcare Industry, Competitive Analysis, Physicians, Medical Equipment, Account Management, Key Account Management, Trade Shows, Surgical Instruments, Strategic Planning, Physician Relations
Education
Eastern Illinois University 1997 — 2000
Bachelor of Arts (B.A.) Minor in Business Administration, Interpersonal Communication
Teutopolis High School 1991 — 1995
High School Diploma
Forest Laboratories April 2012 - Present
IKON Office Solutions March 2008 - 2011
Education
Eastern Kentucky University 1995 — 1999
BA, Interior Architecture & Design
Ricoh Americas Corporation November 2013 - Present
Ricoh Americas Corporation December 2012 - November 2013
IKON Office Solutions January 2011 - December 2012
Xerox September 2004 - December 2010
Xerox September 2003 - September 2004
Skills
Cold Calling, Account Management, Sales Process, B2B, Salesforce.com, Solution Selling, Sales, Sales Presentations, Selling, New Business Development, Managed Print Services, Marketing, Document Imaging, Digital Printing, Print Management
Education
East Carolina University - College of Business 2001 — 2002
BSBA, Marketing
Pitt Community College 1998 — 2001
Associate of Arts (A.A.), Business Administration and Management, General
D H Conley High School
Konica Minolta Business Solutions U.S.A., Inc. 2014 - Present
American Express January 2006 - May 2014
IKON Office Solutions 2003 - 2006
Xerox 1989 - 2002
Skills
New Business Development, Business Development, Relationship Management, Strategy, Strategic Partnerships, Coaching, CRM, Sales, Salesforce.com, Competitive Analysis, Account Management, B2B, Vendor Management, Sales Process, Selling, Cold Calling, Solution Selling
Education
Eastern University
BS, Business Adminstration and Management
Shire Pharmaceuticals April 2007 - Present
IKON Office Solutions September 2004 - April 2007
Education
Emporia State University 2001 — 2003
Bachelors' of Science in Business, Management
Cloud County Community College 1999 — 2001
Associates of Science
Canon Solutions America September 2015 - Present
Canon Solutions America September 2012 - August 2015
Canon Business Solutions January 2010 - September 2012
Canon Business Solutions June 2002 - December 2009
IKON Office Solutions 1999 - 2001
IKON Office Solutions 1997 - 1999
Alcoa Fujikura Ltd. 1992 - 1997
Analytic & Biological Laboratories 1986 - 1991
Skills
Pre-sales, Managed Print Services, Document Imaging, Document Management, Printers, Salesforce.com, Solution Selling, Sales Process, Enterprise Content..., Scanners, B2B, Account Management, Direct Sales, Troubleshooting, CRM, Professional Services, Cloud Computing, Business Process, Visio, SDLC, Disaster Recovery, SQL, Active Directory, Sales Presentations, SaaS, Integration, Managed Services
Education
Eastern Michigan University 1986 — 1989
Bachelor of Science, Industrial Technlogy/Computer Aided Design
University of Arizona 1985 — 1986
Undergraduate, Computer Science
Griffin Therapeutic Massage January 2010 - Present
Mount Washinton Resort at Bretton Woods 2006 - 2008
IKON Office Solutions 1995 - 1998
Education
Emerson College 1998 — 2002
State University of New York College at Geneseo 1994 — 1995
English
Brooklyn Technical High School 1989 — 1994
High School, Math and Science Institute
Piedmont Service Group October 2013 - Present
EDWARD JONES INVESTMENTS February 2006 - October 2013
HOME August 2002 - February 2006
OFFICE FURNITURE January 2001 - July 2002
ALFRED WILLIAMS AND COMPANY June 1998 - October 2000
TITAN ATLANTIC GROUP August 1997 - June 1998
IKON Office Solutions July 1996 - August 1997
WACHOVIA BANK OF N.C February 1988 - July 1996
Skills
Training, Management, Time Management, Administrative..., Human Resources, Sales, Invoicing, Process Scheduler, Banking, New Business Development, Finance, Proposal Writing, Cold Calling, Fax
Education
East Carolina University
Garner Senior High School
Justus November 2013 - Present
WMGH/WLSH October 2013 - May 2015
Bwahaha May 2013 - October 2013
Toshiba Business Solutions September 2012 - September 2013
ManHouse August 2011 - September 2012
The News-Item July 2010 - August 2011
IKON & Topp 2004 - 2009
IKON Office Solutions 2004 - 2009
WFMZ-TV 1998 - 2003
WZZO-FM/WAEB-AM December 1996 - December 1997
Skills
Broadcast, Social Media, Television, Digital Media, Advertising, Social Media Marketing, Public Relations, Media Relations, Social Networking, Newspaper, Facebook, Blogging, Press Releases, Radio, Advertising Sales, Email Marketing, Integrated Marketing, Sales, B2B, Lead Generation, New Media, Newspapers, Online Advertising, Online Marketing, Digital Marketing, Marketing Communications, Direct Marketing, Direct Mail, Salesforce.com, Copywriting, Media Planning, Cold Calling, Marketing, Sales Process, Media Buying, Account Management, Selling, Publishing, SEM, SEO, Google Adwords, Trade Shows, Digital Strategy, Direct Sales, Mobile Marketing, Newsletters, Brand Development, Sponsorship, Strategic Partnerships, Marketing Strategy
Education
East Stroudsburg University of Pennsylvania 1987 — 1993
U.S. Army Intelligence School 1983 — 1984
Certified, Morse Code Intercept
Tamaqua Area, first through the bitter end! 1970 — 1983
Tamaqua Area, first through the bitter end! 1970 — 1983
Tamaqua Area, first through the bitter end!
Sharp Business Systems December 2013 - Present
Opportunity Knocks Marketing Solutions June 2012 - December 2013
IKON Office Solutions/Ricoh August 2008 - June 2012
Oce/Imagistics August 2004 - July 2008
IKON Office Solutions July 1999 - August 2004
Skills
Team Building, Customer Service, Customer Relations, Social Media Marketing, Microsoft Office, Performance Management, Gap Analysis, Strategic Planning, Business Planning, Business Management, Marketing Strategy, B2B, Management, Solution Selling, Customer Satisfaction, Account Management, Major Accounts, Leadership, Direct Sales, Sales, Sales Process, Cold Calling, Sales Operations, Salesforce.com, Email Marketing, Sales Presentations, Direct Mail, Managed Print Services, Customer Retention, Variable Data Printing, Lead Generation
Education
Eckerd College 2008 — 2014
Bachelor of Arts (BA) with High Honors, American Studies & Business, 3.85
Media Majik, LLC 2008 - Present
Meda Majik 2008 - 2011
IKON Office Solutions 1996 - 2001
Skills
SEO, Email Marketing, E-commerce, Online Marketing, SEM, Web Analytics, Google Analytics, Google Adwords, Web Marketing, PPC, Online Advertising, Website Development, CMS, Affiliate Marketing, WordPress, Web Project Management, Creativity Skills, Web Design, Social Media Marketing, Advertising, Digital Marketing
Education
Eastern Michigan University 1983 — 1985
Bachelor's degree, Marketing
n/a January 1999 - Present
IMPACT Solutions April 1999 - December 2010
IKON Office Solutions September 1995 - December 1998
Creative Graphic September 1985 - September 1995
Skills
Operations Expert, Organizational Design, Leading Change, Organizational..., Business Process..., Customer Satisfaction, NetSuite, Project Management, Active Directory, Management Consulting, Performance Management
Education
Elmhurst College
Bachelor of Arts, Business Administration
City of Pittsburgh November 2008 - Present
AT&T January 1997 - June 2007
IKON Office Solutions 1994 - 1997
Skills
Windows Server, Troubleshooting, System Administration, Windows, Microsoft SQL Server, Integration, VPN, Visio
Education
University of Pittsburgh 1982 — 1984
Bachelor of Science (B.S.), Information Science
Edinboro University of Pennsylvania 1980 — 1982
Associate of Science (A.S.), Computer Science
IKON Office Solutions April 1999 - Present
Duncan-Parnell Inc. April 2007 - November 2009
COECO Office Systems July 2000 - December 2006
MERISEL COMPUTER DISTRIBUTION, INC October 1995 - January 1999
Skills
10 YEAR ..., Sales, Cold Calling, Selling, Sales Presentations, Sales Operations, Account Management, Sales Process, Direct Sales, Salesforce.com, Sales Management, Customer Satisfaction, Customer Service
Education
East Carolina University
BSBA, Business, Management, Marketing, and Related Support Services, B
XEROX DOCUMENT UNIVERSITY 2012 — 2012
XEROX CERTIFIED, XEROX QUALIFICATIONS IN ALL SALES/TECHNICAL, A
unemployeed September 2011 - Present
IKON Office Solutions June 2006 - September 2011
Philips Medical Systems September 1996 - June 2006
Skills
Customer Service, Word, Outlook, Fax, Postage Meter, Calculator, Voice Mail, Copying, Bindery, Mailings, Inventory Management, Delivering
Education
Edmonds Community College
basic classes
Long Beach Adult High School
Diploma, graduation courses
retired October 2010 - Present
IKON Office Solutions 1995 - 2000
complete business systems 1980 - 1995
Skills
Managed Print Services, Sales Process, Solution Selling, Sales Management, New Business Development, Sales, Team Building, Customer Service, Strategic Planning, Operations Management, Business Strategy, Wide Format Printing, Cold Calling, Direct Sales, Account Management, Document Imaging
Education
Eastern Michigan University 1969 — 1971
bs, education
Mackenzie High School 1963 — 1966
Mallinckrodt Pharmaceuticals/Covidien Healthcare January 2006 - December 2014
Mallinckrodt Pharmaceuticals (formerly Tyco Healthcare) August 2003 - December 2005
IKON Office Solutions December 2001 - August 2003
Carpenter Technology Corporation 1987 - 2001
Skills
Diabetes, New Business Development, Pharmaceutical Industry, Pharmaceutical Sales, Product Launch, Sales Effectiveness, Account Management, Rheumatology, Sales Management, Surgeons, Contract Negotiation, Cardiology, Managed Care, Sales Operations, Cross-functional Team..., Urology, Sales, Sales Force Development, Gastroenterology, Salesforce.com, Cold Calling, Orthopedics, Medical Devices, Endocrinology, Neurology, Capital Equipment, Operating Room, Sales Presentations
Education
Eastern Connecticut State University
Bachelor of Science Degree, Management Science
Innovairre November 2014 - Present
Quadriga Art May 2013 - November 2014
RR Donnelley Moore February 2005 - May 2013
Tomahawk Graphics February 2002 - February 2005
IKON Office Solutions May 1999 - November 2001
Skills
Digital Printing, Purchasing, Print Production, Budgeting, Estimating web and..., Inventory Control, Training & Development, Bindery, Variable Data Printing, Layout, Process Scheduler, Pre-press, Sales, Budgets, Employee Training, Direct Mail
Education
Elizabethtown College
Liberal Arts and Sciences/Liberal Studies
Inmarsat maritime January 2014 - Present
Globe Wireless March 2007 - December 2013
Nokia August 1998 - March 2007
IKON Office Solutions October 1989 - August 1997
Skills
Technical Support, Direct Sales, Visio, Product Management, Microsoft Office, Customer Service, Project Management, Process Improvement, Troubleshooting, Sales, Telecommunications, Program Management, Software Documentation, Access
Education
Brevard Community College 1987 — 2000
As, Accounting and Business/Management
Non-Profit 2013 - Present
Eastern Michigan University January 2010 - April 2014
Michigan Business Systems 2012 - 2012
101 Mobility 2010 - 2011
Decorp Construction 2001 - 2009
FBC Canton 2002 - 2006
IKON Office Solutions 2000 - 2001
Toshiba Business Solutions 1999 - 1999
IKON Office Solutions 1998 - 1999
Danka Business systems 1997 - 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research
Education
Eastern Michigan University 2010 — 2014
Bachelor’s Degree, Computer and Information Systems Security/Information Assurance
Eastern Michigan University 2010 — 2014
Bachelor's Degree, Computer and Information Systems Security/Information Assurance, Cum Laude
State of North Carolina July 2014 - Present
Voith Paper Fabric and Rolls Systems January 2014 - Present
Sharp Business Systems 2009 - 2012
IKON/Ricoh USA October 1990 - March 2009
IKON Office Solutions 1990 - 2009
Skills
Executive..., Administrative..., Corporate Trainer, Inventory..., Customer Service, Training, Sales, Troubleshooting
Education
East Carolina University 1977 — 1979
Social Work/Law Enforcement
College of the Albemarle 1975 — 1977
Associates Degree, Liberal Arts and Sciences/Liberal Studies
Virginia Commonwealth University 2008 - 2015
IBM (OAOT) 2007 - 2008
Richmond Public Schools 2001 - 2007
Halifax Corporation 1998 - 2001
GE Capital IT Solutions 1997 - 1998
IKON Office Solutions 1992 - 1997
Skills
Microsoft Office, Customer Service, Project Management, Management, Troubleshooting, Windows, Active Directory, Integration, Project Planning, Windows Server, Technical Support, System Administration, Networking, Windows 7, Servers, Computer Hardware, Hardware, Information Technology, Operating Systems, Windows XP
Education
ECPI University 1990 — 1992
Associate's, Computer Electronics