IKON Office Solutions
Industry: Company
DescriptionIKON Office Solutions was a company based in Malvern, Pennsylvania. It was the world's largest independent provider of document management systems, copiers and services until it was purchased by manufacturer Ricoh in 2008. Headquarters: Malvern, Pennsylvania, United States Founded: 1952 Number of employees: 20,000 Acquisition date: November 2008 Parent organization: Ricoh
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IKON Office Solutions Employees
Stillwater Agency January 2015 - Present
Found Studios, Inc July 1994 - Present
Xerox December 2011 - January 2015
HPO Business Solutions March 2011 - December 2011
The Barnabas Group May 2010 - April 2011
Salem Communications April 2010 - April 2011
LDI Color Toolbox January 2009 - March 2010
Wildcat Technology Solutions April 2008 - January 2009
IKON Office Solutions 2003 - 2008
Computer Support Associates 1992 - 2002
Skills
Social Media, New Business Development, Social Media Marketing, Public Speaking, Advertising, B2B, Account Management, Marketing Strategy, Email Marketing, Sales, Marketing, SEO, Strategic Planning, Strategy, Public Relations, Sales Process, Salesforce.com, Direct Sales, Graphic Design, Sales Management, Lead Generation, Marketing Communications, Online Advertising, Social Networking, Digital Marketing, Direct Marketing, Online Marketing, Web Design, Solution Selling, Corporate Branding, E-commerce, Cold Calling, Selling, Sales Operations, Video, Leadership, Brand Development, Entrepreneurship, Strategic Partnerships, Customer Retention, Logo Design, Consultative Selling, Trusted Advisor, Workflow Optimization, Office Efficiency Expert, Digital Printing..., Production Print, Managed Print Services, Integrated Marketing, Graphics
Education
California State University-Northridge 1984 — 1986
Dahill June 2010 - Present
Dahill May 2009 - July 2010
WorkflowOne March 2005 - March 2009
Xerox January 2003 - March 2005
IKON Office Solutions January 1998 - January 2001
FedEx Kinko's January 1996 - January 1997
Skills
Operations Management, B2B Marketing, Production Managment, Account Management, New Business Development, Solution Selling, Direct Sales, Variable Data Printing, B2B, Sales, Sales Management, Cold Calling, Lead Generation, Selling, Management, Business Development, Sales Operations, Managed Print Services, Sales Process, Sales Presentations, Leadership
Education
Cape Cod Community College 1995 — 1996
No Degree, English
Medfield High School 1990 — 1994
Milwaukee County Zoo, Milwaukee County June 2013 - September 2014
Milwaukee County Sheriff's Office, Milwaukee County November 2011 - June 2013
Dubin & Balistreri June 2011 - November 2011
Octane LLC February 2004 - October 2009
Greenbrier & Russel, Inc. 2002 - 2004
IKON Office Solutions January 2000 - January 2002
GE Capital IT Solutions 1995 - 2000
Entre' Computer Center January 1994 - January 1995
North Shore Computers January 1992 - January 1994
Skills
Project Management, Operations Management, Notary Public, Management, Telecommunications, Paralegal, Process Improvement, Networking, Sales, Business Process, Software Documentation, Enterprise Software, Program Management, Recruiting, Marketing, Leadership, Training, Business Intelligence, Project Planning
Education
Milwaukee Area Technical College 2010 — 2010
Paralegal Certificate
Cardinal Stritch University 1990 — 1992
Bachelor of Arts, Business
Milwaukee Area Technical College 1987 — 1990
Associate of Science, Business Mid-Management
St. Jude Grade School
Ports America January 2007 - Present
IKON Office Solutions May 2004 - January 2007
AT&T January 2001 - December 2003
Skills
Billing Services, Dispute Resolution, Oracle Applications, Collections, Microsoft Office, Federal Government..., CAB, WAWF, Financial Reporting, Shipping, Container, Accounting, Process Improvement, Financial Analysis, General Ledger, Budgets, Forecasting, Break Bulk, Rolling Stock, Sarbanes-Oxley, Accounts Receivable, Sarbanes-Oxley Act, Team Building, Leadership, Project Planning, Customer Service
Education
Central Arizona College 2013 — 2016
U.S. Bank September 2012 - Present
Specialty Underwriters LLC March 2011 - November 2011
IKON Office Solutions September 2010 - March 2011
Cumulus Broadcasting May 2010 - September 2010
UPS May 2004 - May 2010
The John Birch Society 2003 - 2004
Appleton Area School Dist August 1999 - June 2002
Skills
Supply Chain Consulting, Sales Management, Solution Selling, Account Penetration, Value Selling, Teaching Experience, Needs Analysis, SWOT analysis, Cold Calling, Closing Skills, Project Coordination, Objection Handling, Territory Planning, Sales Representatives, Creating Proposals, Sales Targets, Quota, Pipeline Building, Upselling, Demonstration Skills, Bids, Complex Sales, Sales Pipeline..., Small Business Lending, Lines Of Credit, Commercial Banking, Commercial Lending, Up-selling, Business Development, Selling, Training, Selling Skills, Sales, Sales Operations, Marketing, Teacher Training, Pipelines, Market Penetration, Customer Satisfaction, Direct Marketing, Business Planning, Entrepreneurship, Small Business, Customer Retention, Strategic Planning, Sales Process, Sales Presentations, Leadership, Customer Service, Team Building
Education
Cardinal Stritch University 2000 — 2002
MS, Educational Leadership
University of Wisconsin-Stout 1994 — 1999
BS, Marketing/Business Education
Green Bay West High School 1990 — 1994
High School Diploma, High School
COCC October 2012 - Present
COCC March 2011 - October 2012
The Stanley Works October 2007 - October 2009
New Alliance Bank January 2007 - October 2007
Mortgage Lenders Network March 2005 - January 2007
IKON Office Solutions April 1999 - January 2003
Skills
IT Audit, SAS70, Disaster Recovery, Process Improvement, Auditing, Risk Management, Access, Information Security, Sarbanes-Oxley Act, Internal Audit, Internal Controls, CISA, Information Technology, Software Documentation, Management, Risk Assessment
Education
Charter Oak State College 2006 — 2007
BS, Computers, Mathematics, Psychology
Central Connecticut State University 1995 — 2001
Mathematics
Farmers Insurance Group of Companies January 2015 - Present
Frazer Consultants February 2014 - November 2014
Neptune Society May 2012 - February 2014
ADP June 2011 - May 2012
ADP August 2010 - June 2011
IKON Office Solutions February 2007 - August 2010
Imported SA Ltd February 2001 - October 2006
Skills
Client Relationship..., Strategic Partnerships, Big Picture Thinking, Business Alignment, Consultative Selling, SaaS, Process Improvement, B2B, Self Promotion, Connectivity, Compassion, Self-driven, Selling, Big-picture Thinking, CRM, Sales, Team Building, Team Leadership, Highly motivated..., Motivation, Inspiration, Marketing, Communication Skills, Networking, Sales Presentations, Value Based Selling, Customer Satisfaction, Customer Oriented, Customer Engagement, Customer Service, Customer Experience, Customer Insight, Referrals, Employee Referral..., Newsletters, Passion for Helping..., Passion for Success, Passionate about work, Passion for Quality, Account Management, Direct Sales, Lead Generation, Sales Process, Cold Calling, Leadership, Marketing Communications, Customer Retention, Advertising, Salesforce.com, Employee Benefits
Education
Carroll University 1993 — 1997
BS, English, Environmental Science
Sevastopol 1990 — 1993
Interfaith Partnership for the Homeless August 2008 - Present
Vanderheyden 2004 - 2008
St. Mary's Academy, Hoosick Falls 2001 - 2003
IKON Office Solutions 1992 - 2002
Skills
Grant Writing, Event Planning, Public Relations, Volunteer Coordination, Fundraising, Special Events, Community Outreach, Annual Giving, Community Relations, Non-profits, Volunteer Management, Media Relations, Press Releases, Public Speaking, Marketing Communications, Newsletters, Writing, Social Networking, Strategic Planning, Program Management, Community Development, Nonprofits, Teaching, Program Development, Marketing, Event Management, Social Media, Grants, Higher Education, Philanthropy, Planned Giving
Education
Castleton University 1985 — 1989
BS, Elementary Education
CACI International Inc July 2015 - Present
KeyPoint Government Solutions August 2012 - June 2015
USIS June 2010 - August 2012
The Wall Street Journal 2007 - 2009
Target November 2003 - November 2005
IKON Office Solutions 2001 - 2001
Skills
Investigation, Security, Investigative Reporting, Field Investigations, Investigative Services, Active Top Secret..., Loss Prevention, Loss Prevention..., Report Writing, Microsoft Office, PIPS, Supervisory Experience, Customer Service, Non-Violent Crisis..., Computer Building, Theft Prevention, High Level Of..., Handle Confidential..., Interview Skills, Interview Preparation, Quality Control, Inventory, Order Picking, Database Administration, Partnership-building, Fraud Detection, Internal Theft..., Conflict Resolution, Mentoring, Computer Maintenance, Outstanding..., e-QIP, Security Investigations, Background Checks, Security Operations, Physical Security, Surveillance, Counterterrorism, Criminal Investigations, Internal Investigations, Evidence, Private Investigations, Intelligence Analysis, Fraud, Protection, Crime Prevention, Government
Education
Riverside Community College 2006 — 2009
Associate of Arts (A.A.) and Associate of Science (A.S.), Natural Science
California State University-San Bernardino
Biology/Biological Sciences, General
Lutheran Social Services November 2012 - Present
Synergy Global Solutions April 2005 - November 2012
IKON Office Solutions January 1998 - April 2005
OA Systems October 1997 - January 1998
Graphic Controls 1994 - 1996
Skills
CCNA, CCDA, CISSP, CSSA, CCA, Cisco, VMware, Citrix, HP, Microsoft Office, Sonicwall, Managed Services, Storage, Troubleshooting, Active Directory, Virtualization, Windows, Security, Windows Server, Visio, VPN, Customer Relations, IT Management, Wireless, LAN/WAN, WAN, Solution Design, Network Security, Cisco Technologies
Education
Canisius College 1989 — 1994
Bachelor of Science, Management Information Systems
Paycor December 2009 - Present
IKON Office Solutions August 2005 - December 2009
Office Depot May 1995 - August 2005
Skills
Cold Calling, Solution Selling, Salesforce.com, Account Management, Sales Process, SaaS, Technology, Contract Negotiation, Benefits Administration, Payroll Services, Applicant Tracking..., Human Resources, Payroll Cards, Payroll, Sales, Customer Retention, Selling, Building Relationships, B2B, Lead Generation, CRM, Direct Sales, Professional Services, Strategic Partnerships, Software Industry, Sales Operations, Sales Management, New Business Development, Major Accounts, Enterprise Software, Leadership, Passion to Succeed, Relationship Building
Education
Central Michigan University 1990 — 1995
BS, Finance
LIMRA January 2014 - Present
Ricoh USA March 2013 - December 2013
Ricoh Americas Corporation August 2010 - November 2012
Clarion Hotel & Conference Center December 2007 - December 2009
IKON Office Solutions September 2006 - January 2008
Holiday Inn January 1991 - January 2006
BayBank January 1988 - January 1991
Skills
Accounts Payable, Accounts Receivable, Payroll, Accounting, General Ledger, ADP Payroll, Account Reconciliation, Invoicing, Financial Reporting, Forecasting, Outlook, Finance, Customer Service, Banking, Billing Process, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Sarbanes-Oxley Act, Hospitality, Dunn & Bradstreet, Analysis
Education
Capital Community College 2010 — 2013
Associate's degree, Accounting
Self-employed January 2013 - Present
IKON Office Solutions July 2002 - October 2009
Skills
Leadership, Communication, New Business Development, Networking, Time Management, Computing, Negotiating and..., Document Management, Strong Humanistic Values
Education
Colorado Technical University 2005 — 2008
Master of Business Administration (MBA), Health/Health Care Administration/Management
Cedar Crest College 1998 — 2002
AOL June 2011 - Present
IKON Office Solutions April 2010 - June 2011
AOL 2010 - 2010
Skills
Account Management, Social Media, Sales Management, Salesforce.com, Leadership, Sales, Strategic Partnerships, Lead Generation, Management, Online Advertising, Digital Media, Online Marketing, Advertising
Education
Central Michigan University 2004 — 2009
Bachelors of Science, Communication disorders, Psychology
Team Solutions Group September 2014 - Present
Ricoh Americas Corporation March 1993 - September 2014
IKON Office Solutions March 1993 - 2012
Skills
Sales Process, Solution Selling, Salesforce.com, Direct Sales, Managed Print Services, Account Management, Selling, Sales Operations, Sales Presentations, Sales Management, Sales, New Business Development, Enterprise Software, SaaS, B2B
Education
California State University-Northridge
Human Capital Sales Search September 2011 - February 2012
IKON Office Solutions May 2006 - June 2010
RL Corporation January 2005 - May 2006
IKON Office Solutions March 2002 - January 2005
The Vanguard Group March 1998 - March 2002
Skills
Executive recruiting, Candidate Sourcing, Reduce turnover, Sourcing, Recruiting, Turnover, Executive Search, Applicant Tracking..., Human Resources, Talent Management, Interviews, Reduce, Organizational..., Deferred Compensation, Temporary Placement, Technical Recruiting, New Hire Orientations, Employee Benefits, CRM, Management, Hiring, Talent Acquisition
Education
California University of Pennsylvania 1993 — 1997
Villanova University
Capital One April 2013 - Present
Capital One May 2011 - April 2013
Quest Diagnostics August 2005 - April 2011
IKON Office Solutions August 2004 - August 2005
Skills
Program Management..., Six Sigma, Certified Scrum Master..., Sarbanes-Oxley Act, Project Management..., SDLC, Leadership
Education
Capella University 2010 — 2012
Bachelor of Applied Science (BASc), Business Administration and Management, General
West Chester University of Pennsylvania 2000 — 2003
Business Administration and Management, General
Fasoo - North America June 2013 - Present
eDocument Sciences, LLC June 2008 - May 2013
IKON Office Solutions February 2003 - June 2008
IKON Office Solutions, Inc. March 1997 - February 2003
OA Systems, Inc. & New Horizons Computer Learning Centers January 1985 - March 1997
IBM April 1975 - January 1985
Skills
Managed Services, Cloud Computing, Enterprise Software, Security, SaaS, Professional Services, Solution Selling, Outsourcing, Management, Consulting, Document Management, Strategy, Business Process, Selling, Databases, Start-ups, Leadership, Sales, Management Consulting, Strategic Planning, Business Intelligence, Sales Process, Marketing Strategy, Networking, Training, Telecommunications, Strategic Partnerships, CRM, Team Management, Analysis, Direct Sales, Salesforce.com, Recruiting, Business Development, B2B, Lead Generation, Channel Partners, Account Management, Executive Management, Go-to-market Strategy, Sales Operations, Pre-sales, Business Alliances, Vendor Management, Software Industry, Enterprise Content..., Cold Calling, Product Management, Sales Presentations, Document Imaging
Education
Canisius College 1971 — 1975
BS, Business Administration
IKON's Six Sigma Professional Development 2007 — 2007
Six Sigma Green Belt
Gilead Sciences February 2014 - Present
Onyx Pharmaceuticals July 2012 - February 2014
Bristol-Myers Squibb June 2007 - July 2012
Bristol-Myers Squibb, Princeton, New Jersey 2001 - 2007
Bristol-Myers Squibb 1998 - 2001
IKON Office Solutions 1996 - 1998
Skills
Managed Care, Institutional Sales, Infusions, Healthcare Reimbursement, Oncology, Hematology, Psychiatry, academic hospitals
Education
Central Michigan University 2005 — 2008
MSA, International Marketing
Oakland University 1992 — 1996
BS, Medical Laboratory Sciences
M&T Bank April 2014 - Present
M&T Bank October 2013 - Present
Meritain Health October 2008 - February 2013
Emdeon February 1995 - September 2008
Inspired Design Group March 1999 - January 2000
IKON Office Solutions October 1999 - December 1999
Graphic Controls November 1997 - March 1998
Skills
Employee Benefits, Process Improvement, Insurance, Health Insurance, Customer Service, Business Analysis, Training, Management, Project Management, Technical Documentation, Vendor Relationships, Testing, SDLC, Quality Assurance, Leadership, Software Documentation, Analysis, Account Management
Education
Nazareth College of Rochester 1991 — 1994
Master of Education (MEd), Reading Education
Nazareth College 1988 — 1990
B.S., Elementary Education with a minor in Sociology
Cazenovia College 1985 — 1987
A.S., Independent Studies
Wipro BPS July 2015 - Present
Velocity Investments May 2013 - July 2015
Gertner Mandel & Peslak, L.L.C. April 2013 - May 2013
Montclair State University July 2011 - June 2012
Law Office of Gary Laurie, Esq January 2012 - May 2012
Thermo Systems March 2009 - February 2010
Dialight June 2007 - December 2007
IKON Office Solutions 2006 - 2007
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Negotiation, Team Leadership, Microsoft Word, Research, Outlook, Contract Negotiation, Team Building, Teamwork, Data Analysis, Access, Event Planning, Social Media, Pricing, Public Speaking, Legal Research, Business Development, Fundraising
Education
Montclair State University 2010 — 2012
MA: Law and Governance, Intellectual Property, Conflict Management, 3.98
Central Connecticut State University 2001 — 2005
BA, Psychology, Sociology
Financial Industry Regulatory Authority November 2012 - Present
Canon Business Solutions June 2011 - November 2012
IKON Office Solutions May 2008 - October 2010
FedEx March 2006 - November 2007
Skills
Outlook, Microsoft Word, XP, PowerPoint, Windows 7, Microsoft Office, Microsoft Excel, Photoshop, Illustrator, Office Equipment, Fax, Adobe Acrobat, Networking, Computer Repair, Technical Support, Windows XP, Customer Service
Education
Career Technical Institute 2011 — 2012
A+/Network+ Certification, Help Desk/Computer Repair, 3.44
Owens & Minor September 2006 - Present
Owens September 2006 - Present
Major and National Accounts January 2004 - August 2006
Office Depot Inc October 1998 - August 2006
Office Depot October 1997 - July 2006
Act Manager October 1998 - January 2004
IKON Office Solutions May 1996 - October 1998
IKON Office Solutions November 1995 - October 1997
Skills
Business Development
Education
California State University-Sacramento 1987 — 1994
California State University-Sacramento
B.S, Environmental Studies
El Camino
LED3 Integrity Medical Solutions October 2013 - Present
Insight Medical, LLC July 2012 - Present
ORTHOFIX, INC. April 2004 - July 2012
Applied Copier Concepts September 1998 - April 2004
IKON Office Solutions March 1996 - September 1998
RSC Equipment Rental 1993 - 1996
Skills
Spine, Orthopedics, Surgeons, Medical Devices, Hospitals, Neurology, Sales Operations, Neurosurgery, Selling Skills, Pain Management, Sales Presentations, Durable Medical..., Disposables, Medical Sales, Urology, Interventional Radiology, Biologics, Surgical Device Sales, Surgery, Selling, Orthopedic, Cold Calling, Market Development, ENT, Wound Care, Dermatology, Podiatry, Capital Equipment Sales, Sales, Capital Equipment, Healthcare, Direct Sales
Education
Campbell University 1987 — 1991
Bachelor of Science (BS), Sport and Fitness Administration/Management
Priority Home Health Care August 2015 - Present
University of Michigan Health System April 2012 - August 2015
IKON Office Solutions January 2010 - June 2010
Skills
Healthcare, Customer Service, Marketing, Medical Devices, Clinical Research, Home Care, Public Speaking, Account Management, Sales Operations, Leadership, Strategic Planning, Sales, Microsoft Office, Hospitals, Nonprofits, Healthcare Industry, Marketing Communications, PowerPoint, Healthcare Consulting, Nutrition Education, Patient Education, Quality Patient Care, pharmacy, Clinical Pharmacy, Clinical Nutrition
Education
Capella University 2014 — 2015
Master of Public Health (M.P.H.), Public Health Education and Promotion
Central Michigan University 2004 — 2009
Bachelor of Science, Dietetics, Marketing
Kongsberg Automotive-Driver Control Systems February 2012 - Present
Konsgsberg Power Products February 2011 - February 2012
IKON Office Solutions June 2004 - May 2011
Falcon Headwear, Inc. December 2000 - January 2004
Trammell Crow Corporate Services September 1998 - October 2000
Pearle, Inc. March 1992 - December 1993
Pearle Vision November 1987 - September 1988
Education
Central College 1980 — 1984
B.A, Accounting
Travelodge and Royal Host Hospitality February 2014 - Present
Travelodge Canada and Royal Host Hospitality December 2012 - February 2014
Citadel Halifax Hotel January 2011 - January 2012
Super 8 Hotel Dartmouth March 2007 - October 2010
Holiday Inn Select Halifax March 2004 - February 2006
Ramada Hotel Dartmouth May 2001 - February 2004
IKON Office Solutions January 1999 - April 2001
Holiday Inn Hotel and Convention Center 1997 - 1999
Prince George Hotel 1995 - 1997
Canadian Pacific Hotels and Resorts – Kananaskis 1995 - 1996
Skills
Hospitality Management, Hotels, Hospitality, Hospitality Industry, Revenue Analysis, Hotel Management, Tourism, Resorts, Yield Management, Food & Beverage, Pre-opening, Banquets, Catering, Front Office, Leisure, OnQ, Rooms Division, Convention Services, Hotel Booking, Event Management
Education
Cape Breton University 1992 — 1995
Hospitality Management
Canon Solutions America September 2013 - Present
Zeno Office Solutions February 2008 - August 2013
IKON Office Solutions April 1997 - February 2008
Skills
Highly Dedicated, Account Management, Business Process..., Document Imaging, Managed Print Services, Sales Process, Sales Motivation, Management, Business Operations, Software Installation, Sales Plan, Business Intelligence, Salesforce.com, PowerPoint, Outsourcing, Microsoft Word, CRM, Print Management, New Business Development, Document Management, Major Accounts, Variable Data Printing, Scanners, B2B, Solution Selling, Managed Services, Sales Management, Cold Calling, Sales, Sales Presentations, Digital Printing, Business Development, Direct Sales, Sales Operations, Selling, Wide Format Printing, Photocopier, Direct Mail, Printers, Customer Retention, P&L Management, Print On Demand, Digital Imaging, SaaS, Color Management, Customer Satisfaction, Key Account Management, Lead Generation, Professional Services, Trade Shows
Education
Central Methodist University-College of Liberal Arts & Sciences 1990 — 1993
Bachelor of Science (BS), Business Administration and Management, General
Vermont Magazine February 2010 - February 2011
FairPoint Communications February 2009 - February 2010
Rutland Regional Medical Center 2004 - 2008
Rutland Regional Medical Center January 2001 - January 2004
IKON Office Solutions January 1996 - January 1999
Audio Amateur Publications January 1993 - January 1996
Connell Communications January 1989 - January 1993
Skills
Healthcare, Hospitals, Nursing, ACLS, Surgery, Customer Service, Medical Terminology, Cpr Certified, Public Speaking, Leadership, Strategic Planning, Medicine, Microsoft Office, HIPAA, Microsoft Word, Microsoft Excel, Team Building
Education
Castleton State College 1989 — 1991
Associates Degree, Nursing
University of New Hampshire at 1982 — 1986
of, liberal arts classes
University of Vermont
BSN
KeyCorp June 2014 - Present
Xceed Financial Credit Union June 2008 - April 2014
Sutherland Global Services February 2008 - June 2008
New England Financial, A MetLife Company July 2007 - March 2008
New York Life Insurance Company June 2006 - July 2007
White Directory Publishers June 2004 - June 2006
IKON Office Solutions February 1998 - December 2003
OfficeMax October 1994 - December 1997
Skills
Series 7, Series 6, Series 66, Series 63, Investments, Retirement Planning, Insurance, Financial Services, Sales, Securities, Mutual Funds, Finance, Operational Planning, CRM, Referrals, Loans, Consulting, Demonstration, Mortgage Lending, Banking, Customer Service, Consumer Lending, Retail Banking, Life Insurance, Account Management, Territory Development, Territory Growth, Credit, Interviews, Hiring Employees, Training, Management, Production Managment, Credit Cards, Mortgage Banking, Credit Analysis, Retirement, Fixed Annuities, Team Building, Credit Unions, Coaching, Evaluation, Territory Management, Time Management, Loan Origination, Marketing, Cross Selling, Online Marketing, Relationship Management, Human Resources
Education
Campbell University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Economics
Monroe Community College 1995 — 1996
Certificate, Small Business Administration/Management
FDRNeighborhood October 2011 - Present
Isagenix April 2006 - March 2010
Isagenix International April 2006 - March 2010
IKON Office Solutions June 1999 - April 2006
Skills
Customer Service..., Platform-Classroom..., Problem Solving and...
Education
Cameron University 1992 — 1994
BBA, Economics and Finance
University of Oklahoma 1990 — 1992
Cameron university, business school
BBA, bachelor, business administration
Yamazaki Gakuen University
Dual, Economics/Finance
Ricoh Americas Corporation April 2011 - Present
IKON Office Solutions March 2004 - February 2012
Xerox Corp 1979 - 2004
Skills
New Business Development, Strategic Planning, Business Process..., Management, Sales, Photoshop, Digital Printing, Managed Print Services, Advertising, Team Building, Account Management, Process Improvement, Managed Services, Solution Selling, Relationship Management, Document Imaging, Contract Negotiation
Education
California University of Pennsylvania 1975 — 1978
BS
University of Pittsburgh
Cerner Corporation August 2013 - Present
COLORMARK February 2013 - May 2013
Henry Wurst, Inc. January 2011 - February 2013
IKON Office Solutions June 2005 - December 2010
Skills
Account Management, Variable Data Printing
Education
Central Methodist College 1994 — 1998
BA, Psychology
ArthroCare Corporation December 2008 - Present
Innovative Surgical Associates February 2007 - January 2009
Tyco Healthcare December 2005 - December 2006
IKON Office Solutions November 2003 - October 2005
Xerox December 2002 - November 2003
Skills
Surgeons, Disposables, Neurosurgery, Spine, Orthopedic, Surgery, Capital Equipment, Operating Room, Medical Devices, Urology, Cardiology, Surgical Instruments, Interventional Radiology, ENT, Market Development, Product Launch, Territory Management, Vascular, OB/GYN, Hospitals, Biologics, Sales Operations
Education
California State University-San Marcos - College of Business Administration 1998 — 2002
Business, Marketing
Ricoh Americas Corporation August 2012 - Present
IKON Office Solutions August 2011 - Present
IKON Office Solutions August 2010 - August 2011
IKON Office Solutions March 2010 - August 2010
Youngworld Childrens Center 2008 - 2010
Skills
Cold Calling, Project Management, Mail Merge, Mail Sorting, UPS Shipping, International Shipping, Managed Print Services, Document Management, Account Management, Print Management, Customer Service, Time Management, Microsoft Office, Microsoft Excel, Team Leadership, Salesforce.com
Education
University of Phoenix 2011 — 2014
buisness managment, Business management project management
California University of Pennsylvania 2004 — 2008
elementary education
Cedarbrook Senior Living , LLC March 2014 - Present
NorthRidge Church 2011 - Present
Regency at Whitmore Lake-Ciena Healthcare January 2013 - March 2014
Sunrise Senior Living July 2011 - November 2012
Konica November 2010 - August 2011
Ricoh Americas Corporation October 2008 - November 2010
Ricoh Business Solutions October 2000 - October 2008
IKON Office Solutions August 1998 - October 2000
Skills
EMR, Cold Calling, Sales Process, Salesforce.com, Direct Sales, New Business Development, Account Management, Solution Selling, Sales Management, Sales Presentations, Territory Management, Strategic Planning, Marketing Strategy, Marketing, Sales, B2B, Public Speaking, Business Development, Customer Retention, Building Relationships, Lead Generation, CRM, Coaching, Business Planning, Team Building, Social Media Marketing, Business Strategy, Email Marketing, Leadership Development, Elder Care, Competitive Analysis, Market Planning, Healthcare, Long-term Care, Medicare, Public Relations, Selling, Leadership, Sales Force Development, Managed Care, Consulting, Document Imaging, Event Planning, Hospitals, Major Accounts, Deal Closure, Medicaid, Training, Social Networking, Fundraising
Education
Central Michigan University 1979 — 1981
Business and Marketing
Lonski and Associates LLC February 2014 - Present
Spectro Oils of America November 2007 - February 2014
Mustang Motorcycle Products (MAG Group) February 2004 - November 2007
Comcast Cable June 1996 - February 2004
IKON Office Solutions June 1982 - June 1996
Skills
Product Development, Sales Management, New Business Development, Team Building, Account Management, Sales, Marketing Strategy, Team Leadership, Customer Satisfaction, Product Management, Coaching, Operations Management, Customer Service, Forecasting, Negotiation, Strategic Planning, Sales Operations, B2B, Budgets, Troubleshooting, Marketing, Management, Business Development, Cross-functional Team..., Business Planning, Competitive Analysis, Inventory Management, Business Strategy, Start-ups, Key Account Management, Automotive, Manufacturing, Market Planning, Product Marketing, Leadership, Retail, Selling, Purchasing, Income Statement, Marketing Management, Contract Negotiation, Strategic Partnerships, Sales Process, International Sales, Pricing, P&L Management, Strategy, Process Improvement, Direct Sales, Customer Retention
Education
Central Connecticut State University 1983 — 1985
Certificate, Certificate of Business
Porter and Chester Institute 1980 — 1982
ASEE, Electronic Engineering
Virginia Beach City Public Schools August 2008 - Present
Soirees By Lauren, LLC June 2011 - Present
IKON Office Solutions July 2007 - August 2008
IKON Office Solutions June 2007 - August 2008
Skills
Account Management, Sales, Customer Service, Marketing, Sales Management, New Business Development, Team Building, Training, Leadership, Social Media, Event Planning, Team Leadership, Coaching, Strategic Planning, Management, Proposal Writing, Budgets, Social Networking
Education
Old Dominion University 2003 — 2007
Bachelors, Marketing
Cambridge College 2007 — 2009
Master's, Business Management
Allergan September 2007 - Present
Allergan May 2005 - September 2007
Coca-Cola Enterprises March 2002 - May 2005
IKON Office Solutions December 2000 - March 2002
Skills
Pharmaceutical Sales, Key Account Management, Managed Care, Selling Skills, Business Development, Pharmaceutical Industry, Sales Effectiveness, Hospital Sales, Product Launch, Selling, Medical Devices, Sales Management, Sales Operations, Leadership, Sales, Strategic Planning, Customer Relations, Forecasting, Direct Sales, Sales Process, Contract Negotiation, Account Management, Strong Business Acumen, Consultative Selling, Coaching, Customer Service
Education
University of Georgia - Terry College of Business 2000 — 2005
Bachelor of Business Administration (BBA), Marketing
Cardinal Stritch University 2006 — 2008
Master of Business Administration (MBA), Business
The Murphey Group, Inc. 2007 - October 2013
Baja Cantina September 2009 - February 2013
VHP General Contractors 2007 - 2009
IKON Office Solutions 2005 - 2007
Biotechnology Companies 2004 - 2005
Restaurants & Catering 1999 - 2004
Southern Wake Medical Center / Dr. Robert S. Yowell 1996 - 1998
Ocean Potion Sun Care 1992 - 1994
Skills
Operations Management, Office Management, Business Development, Sales Management, Organizational..., Social Media Marketing, Employee Management, Account Management, Leadership Development, Team Building, Budgets, Customer Service, Customer Satisfaction, Strategic Planning, Medical Practice..., Research, Quality Control, Health Care Recruiting, Public Speaking, Direct Marketing, Healthcare, Microsoft Office, Operational Excellence, Catering, Proactive self-starter, Administrative Work, New Business Development, Business Process..., Biotechnology, Sales, Sales Presentations, Customer Retention, Restaurant Management, Project Management, Sales Operations, Marketing, Long-term Customer...
Education
Campbell University 2001 — 2004
Bachelor of Science (B.S.), Biochemistry
First Colonial High School 1985 — 1988
High School Diploma
i-nexus August 2015 - Present
IBM Social Business - Innovation Solutions April 2014 - August 2015
MM&I Services April 2012 - May 2015
IBM Global Business Services March 2014 - April 2015
Spigit July 2011 - April 2012
IBM/Rational May 2008 - July 2011
Accept Software January 2004 - May 2008
Executive Action June 2001 - December 2003
Application Station 1999 - 2001
Ikon Office Solutions 1994 - 1999
Skills
Salesforce.com, Demand Generation, Product Lifecycle..., Enterprise Architecture, Business Development, Direct Sales, Pre-sales, Business Intelligence, Business Strategy, Agile Methodologies, Strategic Planning, Strategic Thinking, Marketing Strategy, Program Management, Strategy, Integration, Account Management, Management, Management Consulting, Leadership, Sales Process, Consulting, Business Planning
Education
University of Colorado Boulder - Leeds School of Business 1984 — 1987
MBA, Business Strategy, Finance, Marketing
California State University-Sacramento 1980 — 1984
BA, Economics, Mathematics, Business
ViewSonic June 2013 - Present
Tech Data Canada Corporation November 2010 - May 2013
Tech Data Canada Corporation 2005 - 2010
Tech Data Canada Corporation 2001 - 2005
IKON Office Solutions 1999 - 2001
Skills
Channel, Channel Partners, Account Management, Resellers, B2B, Business Development, Business Planning, Channel Sales, Cloud Computing, Cold Calling, Contract Negotiation, Customer Retention, Data Center, Demand Generation, Direct Sales, Enterprise Software, HP, Key Account Management, Lead Generation, Leadership, Managed Services, Management, Multi-channel Marketing, Negotiation, New Business Development, Partner Management, Pre-sales, Pricing, Problem Solving, Procurement, Product Management, Product Marketing, Professional Services, Purchasing, SaaS, Sales, Sales Enablement, Sales Management, Sales Operations, Sales Presentations, Sales Process, Salesforce.com, Selling, Software Industry, Software Licensing, Solution Selling, Storage, Storage Area Networks, Storage Solutions, Strategic Partnerships
Education
Carleton University 1995 — 1998
B.A., Psychology and Political Science
DLC, Inc January 2012 - Present
CNA Insurance October 2009 - August 2011
CNA Insurance February 2006 - September 2009
CNA Insurance April 2003 - January 2006
CNA Insurance April 2000 - March 2003
CNA Insurance September 1997 - March 2000
IKON Office Solutions May 1995 - June 1997
Metz Baking Company August 1991 - April 1995
KPMG September 1988 - August 1991
Skills
PeopleSoft, Hyperion, Leading People, Financial Analysis, Budgeting, Strategic Planning, Financial Accounting, Talent Development, SAP, Essbase, Operations Management, Financial Modeling, Leading Change, Financial Reporting, Account Reconciliation, Accounting, Acquisition Integration, Analysis, Auditing, Budgets, Business Analysis, Business Process, Business Process..., CPA, Cash Flow, Cash Flow Forecasting, Cash Management, Change Management, Compliance, Corporate Finance, Cost Accounting, Divestitures, Due Diligence, Enterprise Risk..., Expense Management, Finance, Financial Audits, Financial Forecasting, Financial Statements, Forecasting, GAAP, General Ledger, Hyperion Enterprise, Insurance, Internal Audit, Internal Controls, Leadership, Management, Managerial Finance, Mergers
Education
Northwestern University - Kellogg School of Management 1998 — 2002
MBA, Finance, Strategy
Central College 1984 — 1988
B.A., Accounting, Management
Bank of Montreal May 2010 - Present
Bank of Montreal 2009 - 2010
Bank of Montreal 2006 - 2008
IKON Office Solutions 1998 - 2006
Skills
Change Management, CRM, Talent Management, Business Analysis, Performance Management, Financial Services, Succession Planning, Vendor Management, Team Management, Management, Human Resources, Strategy, Business Process..., Business Intelligence, Leadership, Employee Engagement
Education
Carleton University
BA, Law
Bay Area Benefits, Inc. June 2007 - Present
Madysen Ave. / Priority Financial Inc. May 2004 - October 2008
IKON Office Solutions April 2003 - May 2004
Cingular Wireless April 2001 - April 2003
IKON Office Solutions July 1997 - March 2001
JDI Technologies May 1990 - June 1997
Skills
Management, Sales Management, Insurance, Employee Benefits, Account Management
Education
California State University-Northridge
BS, Marketing
Santa Claus House November 2010 - January 2014
IKON Office Solutions October 2008 - August 2010
Toshiba December 2006 - October 2008
Chicago Brewing Company of Las Vegas March 2006 - August 2006
Skills
Sales, Marketing, Leadership, Account Management, Public Relations, Public Speaking, Event Management, Event Planning, Marketing Management, Time Management, Advertising, Customer Service, Customer Satisfaction, Customer Retention, Strategy, Strategic Planning, Team Building, Trade Shows, Marketing Strategy, Email Marketing, Facebook, Social Media, Social Networking, Social Media Marketing, Online Advertising, Marketing Communications, Digital Marketing, Management, Market Research, Sales Presentations, Sales Management, Online Marketing, Salesforce.com, Sales Process, New Business Development, Solution Selling, Sales Operations, Lead Generation, Direct Sales, Selling, Competitive Analysis, Sales Force Development, Training, Recruiting, E-commerce
Education
Central Michigan University 2001 — 2004
Bachelor of Arts (B.A.), Integrative Public Relations and Journalism
Villara Building Systems. August 2013 - August 2015
Protection One Security 2011 - 2013
Concentric Systems, Inc. / CENTRIX Security & Technology 2007 - 2011
Sonitrol of Sacramento June 1999 - May 2007
IKON Office Solutions 1990 - 1999
Savin Corporation 1980 - 1989
Skills
Alarm Systems, Fire Alarm, Biometrics, CCTV, Sales Management, Video over IP, Team Building, Access Control, Management, Contract Negotiation, Life Safety, Security, Sales, Business Development, Video Analytics, Operations Management, Surveillance, IP Cameras, Strategic Planning, Security Management, Intrusion Detection, Physical Security, Security+, Burglar Alarm, Start-ups, P&L Management, Fire Protection, Corporate Security, Direct Sales, Security Operations, Loss Prevention, Protection, Entrepreneurship, Budgets, Asset Protection, Executive Protection, Low Voltage, Security Training, Security Audits, Risk Assessment, Integrated Security..., Fire Safety, DVR, Fire Suppression Systems, Cabling, Income Statement, Private Investigations, IP CCTV, Fire Management, Six Sigma
Education
Aveta Business Institute (Six Sigma Certified) 2011 — 2011
Green Belt
Humboldt State University 1977 — 1980
BA
Cañada College 1975 — 1977
A.A.
Air Culinaire Worldwide July 2015 - Present
Legal Shield/ Pre-paid Legal August 2009 - Present
The Coca-Cola Company January 2014 - July 2015
Gate Gourmet 2006 - September 2008
DynTek 2006 - 2006
The Great Indoors 2003 - 2005
TechSkills 2000 - 2003
New Horizons CLC 1997 - 1999
IKON Office Solutions 1995 - 1997
Brake Parts, Inc. 1992 - 1995
Skills
Coaching, Labor Relations, Change Management, Mentoring, Training, Facilitators, Employee Relations, Employment Law, Benefits Administration, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, PeopleSoft, Kronos, Employee Training, Workshop Facilitation, Negotiation, Recruiting, Onboarding, Performance Management, Management, Employee Benefits, Strategy, Talent Management, New Hire Orientations, Process Improvement, Human Resources, Temporary Placement, Applicant Tracking..., Talent Acquisition, Succession Planning, Resume Writing, Workforce Planning, HRIS, Hiring, Deferred Compensation, Employee Engagement, HR Policies, Interviews, Organizational..., Leadership, FMLA, Payroll, Leadership Development, Conflict Resolution, Staff Development, Organizational Design, Organizational..., Job Descriptions
Education
Capella University 2010 — 2014
Bachelor of Science (BS), Human Resource Management
Southern Illinois University, Carbondale 2003 — 2005
none, Workforce Education & Development
Millikin University 1989 — 2001
none, Commercial Music
High School 1986 — 1989
TD July 2013 - Present
TD Canada Trust November 2010 - July 2013
INK-Plus September 2007 - November 2010
IKON Office Solutions July 2007 - April 2009
Skills
Customer Service, Risk Management, Mortgage Lending, Sales, Investments, Sales Management, Marketing Strategy, Banking, Business Development, Credit, Finance, Insurance, Loans, Management, New Business Development, Relationship Management
Education
Carleton University 2000 — 2005
Business Commerce, Economics, International Business
OrthoGeorgia September 2015 - Present
Eurofins Agroscience Services, Inc. December 2008 - September 2015
Kumho Tires USA August 2008 - November 2008
Freudenberg February 2006 - August 2008
IKON Office Solutions February 2003 - February 2006
GE Capital February 2000 - February 2002
Skills
Research, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Data Entry, Management, Budgets, Customer Satisfaction, Project Management, Customer Service, Marketing, Account Management, Agriculture, Human Resources, Software Documentation, Teamwork, Team Building, Social Media
Education
National Institutes of Health (NIH) 2013 — 2013
Protecting Human Research Participants
International Air Transport Association (IATA) 2012 — 2012
Dangerous Goods Regulations 53rd Edition Training
Central Georgia Technical College 2007 — 2007
HR Generalist Certificate, Human Resources Management/Personnel Administration, General
Macon State College 2001 — 2004
A.A: Associate of Applied Science in Business, Accounting
Georgia Southern University
Teva Neuroscience February 2011 - Present
Compassus July 2010 - December 2010
Novartis Pharmaceuticals Corporation February 2005 - July 2010
Forest Laboratories, Inc November 2002 - February 2005
IKON Office Solutions January 2002 - November 2003
Skills
Sales, Customer Support, Territory Management, Neurology, Cardiology, Women's Health, Parkinson's, Event Planning, Pharmaceutical Sales, Health, Hospitals, Healthcare, Selling, Sales Force Development, Managed Care, Sales Operations, Hypertension, Internal Medicine, Pharmaceutical Industry, Account Management
Education
William Woods University 2008 — 2010
Masters, Business Administration
Central Methodist College 1997 — 2001
Bachelors of Business Administration, Management and Accounting
Yardi 2013 - 2015
RICEFW Technologies,Inc 2012 - 2013
Mitchell & Mitchell Consortium 2009 - 2012
IKON Office Solutions 2005 - 2008
Swingvote 2004 - 2005
NCCI Holdings, Inc 2001 - 2004
Delta Air Lines 1998 - 2001
Skills
Process Improvement, Business Analysis, Strategic Planning, Relationship Management, Client Liaison, Project Management, Program Management, Sales, Customer Service, Presentations, Training Facilitation, Written & Oral..., Business Process..., Technical Writing, Technical Support, Management Consulting, Consulting, Negotiation, Cross-functional Team..., Vendor Management, Six Sigma, Analysis, Leadership, Quality Assurance
Education
Capella University 2010 — 2013
MSIT, Information Technology - Started Coursework, Information Technology Project Management
Howard University
Bachelor of Business Administration (BBA), Finance, General
Dun & Bradstreet June 2015 - Present
Dun & Bradstreet November 2008 - Present
Dun & Bradstreet January 2014 - May 2015
Dun & Bradstreet November 2008 - December 2013
IKON Office Solutions January 2007 - November 2008
Toshiba Canada May 2006 - January 2007
Getronics April 2002 - May 2006
GE Capital IT Solutions December 1997 - April 2002
IBM Canada Ltd. (Nulogix Technical Services) February 1993 - December 1997
Skills
Consultative Selling, Technical Presentations, Pre-sales, Account Management, Solution Selling, Customer Relations, Salesforce.com, Business Analysis, SaaS, Business Intelligence, Contract Negotiation, Process Improvement, New Business Development, Sales Support, Analytics, B2B, Program Management, Supply Chain Management, Business Process..., Customer Satisfaction, Customer Service, Supplier Management, Risk Management, Document Management, Sales Operations, Management, Team Management, Professional Services, Service Delivery, Analysis, Leadership, CRM, Sales, Project Planning, Enterprise Software, Business Development, Forecasting, Business Strategy, Outsourcing, Cross-functional Team..., Product Management, Business Process, Cloud Computing, Product Marketing, Direct Sales, Lead Generation
Education
Herzing College 2000 — 2001
Vanier College 1995 — 1997
Aviron Institute of Technology 1991 — 1992
Concordia University 1987 — 1990
CEGEP - John Abbott College 1985 — 1987
Accessible Fitness July 2015 - Present
Teter Training October 2014 - Present
AT&T December 1999 - September 2014
IKON Office Solutions August 1997 - December 1999
Brinks Home Security August 1996 - August 1997
Skills
Telecommunications, Program Management, Management, Networking, Customer Service, Cloud Computing
Education
Cañada College
Kinesiology and Exercise Science
San Leandro High School
LabCorp May 2015 - Present
Medi-USA May 2008 - May 2015
IKON Office Solutions May 2005 - May 2008
Enterprise Rent-A-Car August 2003 - May 2005
Skills
Sales Process, Sales, Direct Sales, Cold Calling, New Business Development, Account Management, Selling, Recruiting, Salesforce.com, Marketing, Orthopedic, Sales Operations, Document Management, Sales Management, Sales Presentations, Medical Devices, Customer Service, Management, Team Building
Education
Central Michigan University 1999 — 2003
Bachelor of Science, Marketing, Logistics
Greythorn May 2015 - Present
Atrilogy Solutions Group June 2013 - May 2015
Global IT Resources Inc. January 2013 - June 2013
Next Healthcare Inc April 2012 - January 2013
StemCyte January 2011 - April 2012
Lupin Pharmaceuticals January 2010 - January 2011
Paradigm Equity Partners October 2008 - January 2010
Duramed Pharmaceuticals February 2005 - October 2008
Dermik Laboratories January 2003 - January 2005
IKON Office Solutions April 2002 - January 2003
Skills
Pharmaceutical Industry, Pharmaceutical Sales, OB/GYN, Gastroenterology, Cardiology, Managed Care, Pharmaceutics, Medical Devices, Biotechnology, FDA, Sales Operations, Pediatrics, Women's Health, Sales, Dermatology, Plastic Surgery, Orthopedic, Primary Care, Hospital Sales, Contractor Management, Recruiting, Epic Systems, Contractors, EMR, Healthcare Information..., Healthcare, Healthcare Consulting, Cerner, Meditech, Oncology, Inpatient, Physicians, EHR, Hospitals, Software Documentation, Informatics
Education
California State University-San Bernardino - College of Business and Public Administration 1999 — 2001
Bachelor of Arts (B.A.), Business Administration
California State University 1997 — 2001
Bachelor of Business Administration (B.B.A.), Information Technology Project Management
kCura January 2014 - Present
Minify, LLC July 2013 - December 2013
Digital Legal Services, LLC April 2011 - December 2013
Digital Legal Services, LLC November 2008 - March 2011
IKON Office Solutions October 2007 - October 2008
IKON Office Solutions August 2006 - September 2007
IKON Office Solutions May 2003 - August 2006
Skills
Silverlight, SQL Server, C#, VB.NET, LINQ, Litigation Support, WCF, Entity Framework, Access, VBA, Scanners, Databases, Software Documentation, IPRO, Document Management, Management, .NET, Microsoft SQL Server, T-SQL, Software Development, ESI, SaaS, Early Case Assessment, Database Administration, Relativity, Long Distance Running, Software Installation, Distributed Systems, Software Design, Data Analysis, Database Design, Visual Web Developer, ESI Processing, SQL, MVVM, Software Engineering, Statistical Data..., MVC, Software Architectural...
Education
Trinity College-Hartford
Mathematics
Central Connecticut State University
Ohio Wesleyan University
Joseph Merritt & Company March 2014 - Present
IKON Office Solutions March 2007 - October 2008
Allied Office Products October 1996 - September 2004
Skills
Closing Business, Document Management, Customer Service, Qualifying Prospects, SPIN Selling, Salesforce.com
Education
Central Connecticut State University
Bachelor's degree, Marketing
Ricoh Canada Inc. November 2008 - Present
IKON Office Solutions August 1993 - October 2008
Benndorf Verster Ltd. 1990 - 1993
Skills
Managed Print Services, Major Accounts, Ricoh, Solution Selling, Document Imaging, Cold Calling, Direct Sales, Sales Process, B2B, Account Management, Sales Presentations, Salesforce.com, Sales Management, Sales Operations, New Business Development, Key Account Management, Selling, Photocopier, Strategic Selling, Managed Services, Negotiation, Team Building, Professional Services, Software Industry, Lead Generation, Document Management, Channel Partners, Customer Retention, Scanners, SaaS, Selling Skills, Complex Sales, Print Management, C Level Selling, Enterprise Software, Printers, National Accounts, Variable Data Printing, Digital Printing, Sales
Education
Simon Fraser University 1987 — 1990
Bachelor of Arts (B.A.), Psychology & Philosophy
Capilano University 1984 — 1986
Preferred Office Products, Inc. August 2015 - Present
Konica Minolta Business Solutions U.S.A., Inc. July 2013 - June 2015
Lansford & Gonzales LLP May 2010 - June 2013
LDI Color Toolbox October 2009 - June 2010
IKON Office Solutions October 2007 - October 2009
Canon Business Solutions December 2002 - October 2007
Skills
Solution Selling, Document Management, Sales Process, Direct Sales, Managed Print Services, Account Management, B2B, Cold Calling, Sales Management, New Business Development, Sales, Contract Negotiation, Negotiation, Sales Presentations, Document Imaging, Sales Operations, Professional Services, Competitive Analysis, Selling, Management, Key Account Management, Customer Service, Customer Retention, Managed Services, CRM, Lead Generation, Major Accounts, SaaS, Strategic Partnerships, Channel Partners, Software Industry
Education
Central Michigan University
Bachelor of Arts (B.A.), Business Administration/Marketing
University of Texas-Tyler
Information Technology
Globus family of brands September 2014 - Present
Globus family of brands December 2010 - Present
Great Big Color April 2008 - November 2010
IKON Office Solutions 2003 - 2008
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Web Development, Print Production, Print Management, Dreamweaver, Fireworks, PowerPoint, Inventory Management, Fulfillment, Supervising, HTML 5, CSS3, Order Fulfillment, Microsoft Word, Microsoft Excel, Account Management, Online Marketing, Graphic Design, CSS, Adobe Fireworks, Sales, Tourism, Event Management, Travel Management, Marketing Strategy
Education
University of Phoenix 2011 — 2013
Web Development
Capella University 2008 — 2011
Purdue University 1995 — 1999
Ricoh Americas Corporation October 2014 - Present
Ricoh Americas Corporation April 2013 - October 2014
Ricoh Americas Corporation January 2012 - March 2013
Ricoh Americas Corporation November 2004 - February 2012
IKON Office Solutions 2007 - 2010
IKON Office Solutions 2005 - 2007
IKON Office Solutions 2004 - 2005
Sonitrol 2004 - 2005
Minolta Business Solutions 2001 - 2003
Skills
Strategic Leadership, Delivering Results, Culture Building, Professional Services, Solution Selling, Consultative Selling, Account Management, Selling, Strategic Sales, People Development, Web to Print, Variable Data Printing, Print Production Process, Web-to-print, Organizational Culture, Sales Management, Management, Leadership, Managed Print Services, Direct Sales, Managed Services, Color Management, Business Development, New Business Development, Document Imaging, Print Management, Major Accounts, Salesforce.com, Sales, Sales Process, Sales Operations, B2B, Digital Printing, Cold Calling, SaaS, Sales Presentations, Document Management, Customer Retention, Enterprise Software, Software Industry, Key Account Management, CRM, Cross-functional Team..., Strategic Partnerships, Lead Generation
Education
California State University-Sacramento 1998 — 2000
BS, Marketing
West valley
Johnson Financial Group December 2014 - Present
Johnson Financial Group April 2012 - November 2014
Johnson Financial Group April 2010 - April 2012
Milwaukee Brewers Baseball Club April 2007 - October 2011
IKON Office Solutions October 2007 - July 2009
Skills
Credit Analysis, Commercial Banking, Outside Sales, Financial Statement..., Banking, Credit, Loans, Customer Service, Retail Banking, Microsoft Office, Consumer Lending, Financial Analysis, Financial Services, Leadership
Education
Cardinal Stritch University 2012 — 2014
Master of Business Administration (MBA)
University of Wisconsin-Milwaukee 2003 — 2007
Bachelor of Business Administration (BBA), Marketing
Service Express, Inc. March 2009 - Present
DeHaan Homes April 2004 - March 2009
Great Lakes Computer August 1999 - April 2004
IKON Office Solutions November 1995 - August 1999
Education
Calvin College 1989 — 1992
BS, Accounting
Lynden Christian High School 1985 — 1988
Sierra Office Solutions October 2014 - Present
Sierra Forever Families March 2013 - Present
Give Something Back July 2012 - March 2013
SMILE BUSINESS PRODUCTS, INC April 2008 - September 2011
IKON Office Solutions July 2007 - April 2008
INTELLIGENT DIRECT MARKETING March 2006 - September 2006
River City Staffing July 2005 - October 2005
OfficeTeam November 2004 - June 2005
HOMEQ SERVICING CORPORATION July 2001 - October 2004
Skills
Sales, Cold Calling, Sales Operations, Sales Management, B2B, Selling, Marketing, CRM, Salesforce.com, Training, Sales Process, Marketing Strategy, Account Management, Direct Sales, Solution Selling, New Business Development, Customer Service, Sales Presentations, Customer Retention, Leadership, Business Development, Contract Negotiation, Lead Generation, Negotiation, Consulting, Networking, Time Management, Customer Satisfaction, Document Management, Key Account Management, Managed Services
Education
California State University-Sacramento 2001 — 2003
Communication Studies
SIERRA COMMUNITY COLLEGE 1999 — 2001
Associate of Arts, Liberal Studies
All Copy Products June 2009 - Present
Fusion Microsystems February 2006 - April 2010
Hensmann Technology September 1996 - June 2005
Ikon Office Solutions April 1995 - May 1996
Greenwood Printing, Inc. May 1991 - April 1995
Skills
Business Networking, New Business Development, Sales Operations, Program Management, Sales, Management, Marketing, Selling, Solution Selling, Cold Calling, Sales Process, Online Advertising, HP, Channel, Sales Presentations, B2B, Account Management, Managed Print Services, Product Development, Direct Sales
Education
Central Connecticut State University
B.S., Graphic Arts Management
Columbus State Community College January 2012 - Present
University of Phoenix August 2010 - Present
Source One Management February 2001 - November 2009
IKON Office Solutions 1992 - 2001
Skills
Process Improvement, Operations Management, Organizational Behavior, Building Relationships, Change Management, Team Building, Staff Development, Six Sigma, Leadership, Organizational..., CRM, Management, Training, Leadership Development, Mentoring, Instructional Design, Public Speaking, Team Leadership, Program Management
Education
Franklin University 2006 — 2007
MBA, Business Administration, Applied Leadership
Franklin University 2002 — 2006
BS, Business Administration
Southwestern College 2005 — 2005
Certification, Six Sigma Green Belt
Cedarville University 1973 — 1974
Gotham Sales Group, an Independent Manufacturers Representative Agency April 2002 - Present
WORLDCOM 2000 - 2002
IKON OFFICE SOLUTIONS 1998 - 2000
NATIONWIDE CELLULAR SERVICE, an MCI Company 1993 - 1998
CELLULAR ONE 1991 - 1992
Pitney Bowes 1981 - 1991
Skills
Architects, Builders, Wholesale, Sales, Designers, Sales Management, Sales Operations, Retail, Account Management, Merchandising, Customer Service, Marketing, Inventory Management, Interior Design, New Business Development, Strategy, Leadership, Training, Start-ups, Trade Shows, Building Materials
Education
Centenary College 1967 — 1969
Chicago Title Insurance August 2002 - Present
IKON Office Solutions 1999 - 2002
WIVB/WNLO-TV (LIN TV Corp) 1997 - 1998
Skills
Team Building, Sales Management, Employee Development &..., Title Insurance, Real Estate Transactions, Sales, Commercial Real Estate, Insurance, Real Estate, Residential Homes, Investment Properties, Selling, Real Estate Financing, Foreclosures, REO
Education
Canisius College 1994 — 1997
Bachelor of Arts, Communication Studies (Public Relations & Advertising)
Erie Community College
Emergency Medical Training
acpi July 2014 - Present
ACProducts, Inc. October 2013 - July 2014
Hooper Holmes, Inc. August 2012 - October 2013
Blockbuster June 2007 - February 2012
Blockbuster Video October 2009 - March 2010
Rent-A-Center July 2005 - March 2007
Rent-A-Center May 2004 - July 2005
Rent-A-Center June 2001 - May 2004
IKON Office Solutions April 2000 - June 2001
Skills
Loss Prevention, Inventory Control, P&L, Inventory Management, Sales Management, Customer Service, Multi-unit, Budgeting, Store Management, Retail Management, Merchandising, Hiring, P&L Management, Retail, Accountability, Profit, Team Building, Coaching, Performance Management, Succession Planning, Operations Management, Interviewing, District Management, Shrink Control, Employee Relations, Team Leadership, Customer Satisfaction, Profitability, Profit & Loss Management, Time Management, Talent Acquisition, Leadership Development, Mentoring, Customer Retention, Sales Operations, Asset Protection, Driving Results, Sales Growth, Change Management, Leadership, Income Statement, Recruiting, Shrinkage, Sales, Store Operations, Management, Strategic Planning, Human Resources, Account Management, Talent Management
Education
Gateway Community College 2001 — 2001
Central Connecticut State University 1998 — 2001
OfficeMax October 2009 - Present
Oce Business Services January 2007 - October 2009
IKON Office Solutions May 2002 - January 2007
Equitrac May 1999 - May 2002
Skills
Account Management, Document Management, Solution Selling, Consultative Selling, Process Improvement, Process Engineering, Sales Management, Sales Operations, Sales Process, Direct Sales, Management, Salesforce.com, Sales, Leadership, Team Building, B2B, Sales Presentations, Strategy, Selling, New Business Development, Cold Calling, Program Management, Operations Management
Education
Central Connecticut State University 1983 — 1988
Capital Cellars, Inc. February 2015 - Present
EnSiteUSA May 2013 - August 2015
Bluegrass Media Strategies June 2010 - December 2013
Christopher M. Hill and Associates November 2011 - April 2013
Kyle Thompson for Mayor January 2012 - November 2012
Jimmy Higdon for State Senate November 2009 - December 2009
John McCain 2008 August 2008 - November 2008
Republican National Committee / NH Republican State Committee July 2008 - July 2008
IKON Office Solutions January 2008 - July 2008
IKON Office Solutions January 2007 - January 2008
Skills
Social Networking, Facebook, Political Campaigns, Grassroots Organizing, Blogging, Press Releases, Web Design, Email Marketing, Social Media, Political Communication, Web Development, WordPress, Community Outreach, Strategy, Management, Fundraising, Strategic Communications, New Media, Politics, Public Relations, Crisis Communications, Podcasting, Legal Research Skills, Contract Management, Grassroots
Education
Campbellsville University 2002 — 2004
Bachelor of Arts, Biblical Studies/Communication
Olsson Associates August 2015 - Present
NBC Neebo April 2013 - Present
Capella University July 2010 - April 2013
Capella Education Company November 2004 - July 2010
Brown College 2003 - 2004
IKON Office Solutions 2001 - 2003
Skills
Time Management, Research, Writing, Customer Relations, Microsoft Office, SharePoint, Coaching, Student Counseling, Student Services, Sales Process, Workshop Facilitation, Customer Service, Student Affairs, Training, Program Management, Leadership, Student Financial Aid, Teaching, Instructional Design, E-Learning, Adult Education, Higher Education, Enrollment Management, Career Counseling, Distance Learning, Staff Development, Team Building, Leadership Development, Public Speaking, Team Leadership
Education
Capella University 2005 — 2009
MS, Industrial-Organizational Psychology
University of Wisconsin-Stout 1998 — 2001
Bachelor's Degree, Marketing Education
A Culinary Experience ChefMetro CuisineFebruary 2013 - May 2014
Weilands Gourmet Market 2011 - 2013
Primrose Retirement Communities 2009 - 2010
IKON Office Solutions 2008 - 2009
Barley's Smokehouse 2007 - 2008
Weiland's Gourmet Market 2005 - 2006
Roth Produce Company 2003 - 2004
Giusseppe's Ritrovo 1996 - 2003
Skills
Sanitation, Seafood, Food Cost Management, Event Planning, Customer Service, Microsoft Office, Butchery, Sauces, Food Cost Analysis, Photoshop, Research, Culinary Education, Gastronomy, Italian cuisine, Leadership, Culinary Management, Menu Costing, Food Styling, Dinners, Cakes, Vegetarian Cooking, Recipes, Catering, Bread, Personal Chef Services, Cuisine, ServSafe, Culinary Skills, Menu Development, Ingredients, Pastry, Food Safety, Food Preparation, Baking, Gourmet, Food Quality, Grill, Serve Safe Certified, Chef, Wine, Banquet Operations, Restaurant Management, Food, Food Service, Mediterranean, Personal Chef, IT Solutions
Education
Capital University 1992 — 1996
BA Music, Music Industry, Jazz Studies
Capital University 1992 — 1996
Bachelor of Arts (BA), Music Performance, General
CJ Mnet Media July 2014 - Present
Office Team March 2011 - June 2014
Mosaic Media Group and Atlas Entertainment August 2010 - March 2012
Manhattan Theatre Source February 2009 - August 2009
IKON Office Solutions October 2006 - March 2008
Skills
Entertainment, Short Films, Advertising, Acting, Theatre, Final Cut Pro, Documentaries, Video Production, Film, Film Production, Stage, Festivals, Event Management, Singing, Social Media Marketing, Music, Dance, Screenwriting, New Media, Editing, Producing, Creative Writing, Social Media, Comedy, Digital Media, Television, Event Planning, Voice Over, Blogging, Nonprofits, Leadership, Plays, Fundraising, Musical Theatre, Video, Drama, Improvisation, Voice Acting, Performing Arts, Facebook, Directing, Social Networking, Video Editing, Stage Management, Casting, Production Managment, Shakespeare, Publicity, Theatrical Production
Education
Carnegie Mellon University 2009 — 2011
Masters, Entertainment Industry Management
Gotham Screenwritting 2007 — 2008
Screenwritting
Point Park Conservatory 2001 — 2004
BFA, Theatre
Kettering Medical Center 2011 - 2011
MetLife 2006 - 2007
Pitney Bowes 2005 - 2006
IKON Office Solutions 2000 - 2005
Skills
Process Improvement, Business Analysis, Healthcare Information..., Leadership
Education
Sinclair Community College 2007 — 2011
Associate's, Health Information Management
Cedarville University 1994 — 1998
B.A., Computer Information Systems
Cedarville University 1994 — 1998
Dayton Christian
Kettering College of Medical Arts
John Deere September 2014 - Present
Volt Workforce Solutions August 2013 - September 2014
QCSA Holdings Inc. February 2013 - May 2013
Tenant Screen Express/ProCredit Express February 2011 - August 2012
RIA Federal Credit Union October 2008 - November 2010
DocuTeam February 2005 - March 2008
IKON Office Solutions May 2002 - February 2005
LAND AMERICA FINANCIAL GROUP January 2001 - May 2002
FIRST UNION HOME EQUITY BANK January 1996 - January 2001
AMCOM CORPORATION January 1993 - January 1996
Skills
Sales Operations, Sales, Training, Marketing, Contract Negotiation, Management, Sales Management, Customer Retention, Loans, Time Management, Mortgage Lending, Loan Origination, Sales Process, Executive Management, Document Management, Cold Calling, Team Leadership, Selling
Education
Cardinal Stritch University 1997 — 1998
Bachelor of Science (B.S.), Business Management
TGI Office Automation May 2012 - Present
Strategy Development, Inc. September 2008 - April 2012
IKON Office Solutions October 2003 - June 2007
Accelerent 2006 - 2007
CyLex Systems Inc. February 2002 - June 2003
Panasonic Document Imaging Co. January 1999 - January 2001
Panasonic Document Systems Company February 1995 - January 2001
Panasonic Document Solutions Co. 1995 - 2001
Panasonic Communications & Systems Co 1995 - 1997
Skills
Management Consulting, Solution Selling, Account Management, B2B, Strategy, Integration, Selling, Salesforce.com, Sales, Training, Managed Print Services, Document Imaging, New Business Development, Professional Services, Leadership, Executive Management, Document Management, Sales Management, Team Leadership, Direct Sales, Sales Process, Team Building, Strategic Planning, Channel, Management, Contract Negotiation, Business Process..., Territory Management, Negotiation, Forecasting
Education
Canisius College 1974 — 1978
Bachelor's of Science, Accounting
IKON Office Solutions December 2008 - Present
GM, Ford, and Lear March 1985 - November 2008
Project Solutions, LLC 2000 - 2004
EDS, an HP company 1985 - 1997
Education
Central Michigan University 1997 — 2009
Bachelor of Science, Organizational Administration
Ricoh Americas Corporation September 2000 - Present
IKON Office Solutions September 2000 - Present
Toshiba Business Systems September 2007 - March 2009
ValCom September 1998 - September 2000
Skills
Variable Data Printing, Consultative Selling, Print Production..., Digital Printing, Color Management, Selling to "C" Level..., Network Design, Workflow Analysis, Workflow Solutions, Sales Management, B2B Sales, B2C Sales, Major Account Management, Cross-media, Salesforce.com
Education
Carroll College 1984 — 1987
Coeur d Alene High School
Zep Sales & Service Canada April 2012 - Present
Team Skyline Sports June 2010 - December 2010
Grand & Toy December 2004 - June 2010
David Aplin Recruiting April 2004 - December 2004
IKON Office Solutions June 1998 - April 2004
Xerox May 1997 - June 1998
Skills
B2B, Cold Calling, Account Management, Direct Sales, New Business Development, Sales, Sales Management, Sales Operations, Sales Process, Selling, Management, Solution Selling, Marketing Strategy, Negotiation, Key Account Management
Education
The University of British Columbia 1994 — 1995
PSD, Professional Sales
Capilano University 1985 — 1987
Business Administration, Ecomnomics
Ricoh Americas Corporation April 2015 - Present
Ricoh Americas Corporation May 2013 - March 2015
IKON Office Solutions May 2009 - April 2013
Buggies Unlimited April 2006 - September 2008
Lexmark International 2001 - 2005
Skills
Sales Process, Account Management, Sales, Strategy, Cold Calling, Direct Sales, Solution Selling, B2B, Sales Management, Selling, Salesforce.com, Managed Services, Sales Presentations, Leadership, Process Improvement, Management, Sales Operations, New Business Development, Professional Services
Education
Central Connecticut State University
South Catholic High School
Mitchell & Mitchell Consortium September 2010 - Present
IKON Office Solutions September 2005 - June 2008
Swingvote September 2004 - July 2005
NCCI August 2001 - March 2004
Delta AirLines August 2001 - February 2004
Education
Capella University 2010 — 2014
Howard University
Bachelors of Business Administration
SolarCity November 2014 - Present
Legal Shield October 2012 - January 2015
Toshiba Business Solutions October 2011 - September 2012
eCosway USA March 2010 - August 2012
Ricoh Business Solutions July 2008 - March 2010
Union Fidelity Mortgage May 2004 - July 2008
Maximum Amplitude Inc May 1999 - April 2004
Konica Business Solutions USA 1997 - 1999
IKON Office Solutions July 1994 - February 1997
Xerox August 1993 - June 1994
Skills
Cross-functional Team..., Team Management, Sales Management, Stage-Gate, Public Speaking, Leadership, Training, Marketing, New Business Development, Coaching, Entrepreneurship, Business Development, Online Advertising, Strategic Planning, Sales, Customer Service, Business Planning, Management, Marketing Strategy, Sales Operations, Sales Process, Lead Generation, Executive Management, Team Building, Strategy, Start-ups, Social Media Marketing, Team Leadership, Negotiation, Solution Selling, CRM, Strategic Partnerships, Consulting, Finance
Education
California State University-San Marcos - College of Business Administration 1990 — 1993
B.S., Business Adminsitration - Management
Palomar College 1987 — 1989
Associate of Arts, Liberal Studies
Poway High
Diploma, Math and Science
IKON Office Solutions August 2005 - Present
Global Technologies Group King of Prussia, PA April 2003 - July 2003
ATX Communications November 2002 - April 2003
HQ Global Workplaces 2001 - 2002
Education
Cedar Crest College
Bachelors
Community College of Philadelphia
ABS - Advanced Broadcast Solutions August 2012 - Present
DIGITIZ, Inc. April 2011 - July 2012
Azcar March 2009 - March 2011
AZCAR January 2005 - January 2008
AZCAR January 2002 - January 2004
IKON Office Solutions January 2000 - January 2002
Skills
Broadcast, Sound, Digital Video, Video, Recording, Forecasting, Inventory Management, Public Relations, Digital Asset Management, Event Planning, Broadcast Engineering, Television, Broadcast Television, Streaming Media, Video Conferencing, Digital Signage, Video Production, AV, Digital Media, Digital TV, HD Video, Media Production, VOD, Avid
Education
California University of Pennsylvania 1996 — 2000
Canon McMillian
Parker Home and Land August 2012 - Present
Helen Adams Realty April 2008 - October 2011
Success Real Estate 1996 - 2000
IKON Office Solutions September 1984 - October 1987
Skills
Short Sales, First Time Home Buyers, New Home Sales, Relocation, Sellers, Negotiation, Selling, Real Estate, Listings, Vacation Homes, Buyer Representation, Townhomes, Single Family Homes, Condos, SFR, Foreclosures, ABR
Education
Cape Cod Community College 1982 — 1984
Ricoh Americas Corporation December 2014 - Present
Ricoh Americas Corporation February 2008 - December 2014
IKON Office Solutions August 2007 - February 2008
Sun Microsystems 1998 - 2000
Compuware 1996 - 1998
Data General 1984 - 1996
Skills
Leadership, Document Management, Teamwork, Solution Selling, Time Management, Business Strategy, Business Analysis, New Business Development, Strategic Negotiations, Coaching, Professional Mentoring, Sales Process, Sales Management, Hiring Practices, Project Management, Change Management
Education
Wayne State University
Ph.D., Instructional Technology/Marketing
Central Michigan University
MSA, Business
Concordia University-Ann Arbor
BA, Business Management
Southern New Hampshire University August 2014 - Present
Blue Technologies April 2014 - Present
Vantiv March 2012 - January 2013
Capella Education Company September 2006 - November 2011
Thomson Reuters September 2003 - December 2005
IKON Office Solutions 1986 - 1989
Skills
New Business Development, Salesforce.com, Team Building, Account Management, Strategic Planning, Relationship Management, Team Leadership, Solution Selling, Leadership Development, Change Management, Lead Generation, Coaching, Business Development, Leadership, Project Management, Sales, Training, Public Speaking, Strategic Partnerships, Program Management, Negotiation, Management, Sales Process, Cold Calling, Strategy, Entrepreneurship, Business Strategy, Organizational..., Recruiting, CRM, SaaS, Cross-functional Team..., Selling, Marketing, Direct Sales, Sales Management, Sales Presentations, Consulting, Contract Negotiation, Process Improvement, Marketing Strategy, B2B, Sales Operations, Start-ups
Education
Capella University 2007 — 2014
BS Expected, Business, 3.8
Walsh University
Accounting
Ricoh Americas Corporation September 2008 - Present
IKON Office Solutions September 1997 - September 2008
US Army October 1993 - September 1997
United States Army October 1989 - September 1997
Skills
Networking, Network Configuration, Computer Repair, Document Management, Managed Print Services, Troubleshooting, Solution Selling, Professional Services, Document Imaging, Salesforce.com, Managed Services, Sales Process, Direct Sales, SaaS, Cold Calling, Cloud Computing, Enterprise Software, Integration, Business Development, Printers, Enterprise Content..., Computer Hardware...
Education
Cameron University 1987 — 1989
Math
Cameron University
Computer Learning Center
David Wendell Carter High School
KÔTA Solutions, A Mohegan LDI Enterprise May 2014 - Present
Ricoh Americas Corporation June 2010 - May 2014
NovaStar Financial June 2003 - November 2008
IKON Office Solutions November 1987 - May 2003
Skills
Strategy, Account Management, Sales, Banking, Salesforce.com, Solution Selling, Sales Process, Sales Management, Direct Sales, B2B, Cold Calling, Selling, New Business Development, Business Development, Sales Operations, Sales Presentations, SaaS, CRM, Lead Generation, Enterprise Software, Marketing, Client Relations, Client Services, Customer Loyalty
Education
Central Connecticut State University 1983 — 1987
B.S., Marketing
Weston High
Weston High
Red Hat July 2015 - Present
Canon Information & Imaging Solutions October 2008 - July 2015
Canon USA June 2006 - October 2008
Imagewise Wholesale 2005 - 2006
Clear Images/All Copy 2002 - 2005
IKON Office Solutions 1999 - 2002
Skills
Solution Selling, Consultative Selling, Managed Print Services, Document Management, Direct Sales, Professional Services, Selling, Channel, Sales, Program Management, Management, Salesforce.com, SaaS, B2B, Sales Process, Cloud Computing, Enterprise Software, Managed Services, Account Management
Education
Campbell University 2014 — 2016
Bachelor's Degree, Information Technology
GardaWorld Cash Services Director-Corporate & Retail GroupGardaWorld.July 2015 - Present
G4S Cash Solutions (Canada) Ltd January 2011 - Present
G4S Cash Services (Canada) Ltd 2004 - December 2010
IKON Office Solutions April 2002 - November 2004
Credential March 2001 - November 2002
Future Shop 2001 - 2001
Skills
Relationship Management, New Business Development, Sales, Customer Satisfaction, Solution Selling, Business Development, CRM, Account Management, Sales Process, Negotiation, Salesforce.com, Team Building, Sales Operations, B2B, Direct Sales, Key Account Management, Customer Retention
Education
Carleton University 1993 — 1996
JA Turner
Officia Imaging January 2014 - Present
Ricoh Americas Corporation May 2007 - December 2013
IKON Office Solutions 1996 - 2007
Copyline Corp 1990 - 1996
Education
California State University-San Bernardino - College of Business and Public Administration 1984 — 1988
Bachelors, Information Systems Mgmt
RentPath October 2013 - Present
York Global Learning November 2008 - October 2013
AT&T November 2003 - November 2008
IKON Office Solutions April 2002 - November 2003
Verizon Information Services June 1999 - August 2001
Marion Labs/Marion Merrell Dow 1988 - 1993
Skills
Competitive Analysis, Strategic Planning, Program Management, Staff Development, Customer Retention, Account Management, Salesforce.com, Vendor Management, Team Building, Training, Cross-functional Team..., Sales, Sales Management, Solution Selling, Telecommunications, Process Improvement, Project Management, New Business Development, Team Leadership, Online Marketing, Lead Generation, Selling, Sales Operations, Marketing, Advertising, Leadership, Recruiting, Direct Sales, Performance Management, Cold Calling, Management, E-commerce, Strategy, Analytics, Analysis, B2B, Business Planning, Forecasting, Business Analysis, Budgets, CRM, Project Planning, Time Management, Sales Process, Call Center, Brand Development, Brand Management, Coaching, Customer Satisfaction, Strategic Partnerships
Education
Capella University 2011 — 2012
MBA, Information Technology Security
University of Missouri-Kansas City 1988 — 1992
Bachelor of Science, Communication Studies
IKON Office Solutions February 1994 - Present
Education
Central Connecticut State University 1976 — 1980
BS, Marketing
Quench USA, Inc. January 2014 - Present
QuenchUSA, Inc January 2011 - October 2013
Quench USA Inc November 2007 - January 2011
UBS Financial Services March 2006 - October 2007
Ricoh Corporation May 2004 - August 2005
IKON Office Solutions September 1991 - March 1998
Xerox Corporation March 1984 - September 1991
Skills
Sales, Negotiation, Competitive Analysis, Marketing, CRM, Selling Skills, Management, Qualifying Prospects, Building Relationships, Sales Process, Budgets, Selling, Leadership, Strategy, Sales Operations, Pricing, Training, Solution Selling
Education
Carson-Newman University 1979 — 1983
Bachelor Of Science, Business Management
Russ Bassett Corporation January 2011 - Present
EATON - Wright Line August 2002 - January 2011
IKON Office Solutions October 1999 - August 2002
Gibralter Publishing, Inc. 1996 - 1999
Skills
Furniture, Strategic Planning, Data Center, Designs, New Business Development, Mission Critical, Space-planning, Security, Solution Selling, Space planning, Account Management, B2B, Sales Management, Direct Sales
Education
Campbell University
Berea High
Wells Fargo June 2012 - Present
SunTrust Mortgage July 2010 - May 2012
SunTrust Mortgage January 2010 - July 2010
Capital One January 2009 - December 2009
LandAmerica Financial 2005 - November 2008
Bryant & Stratton College January 2002 - September 2004
IKON Office Solutions October 1999 - January 2002
National Card Control, Inc. June 1987 - September 1999
Skills
Strong..., Detail Orientation, Strong Work Ethic, Teamwork, Needs Analysis, Performance Improvement, Vendor Relations, Contract Negotiations, Financial Institutions, Instructional Design, Instructor-led Training, Fundraising, Curriculum Development, Adult Education, Outlook, Strategic Planning, Problem Solving, Customer Service, Customer Relations, PowerPoint, Word, Microsoft Office, Compliance, Time Management, Excel, Employee Engagement, Analysis, Program Management, Microsoft Excel, Human Resources, Management, Software Documentation, Contract Negotiation, Employee Training, Training
Education
Capella University 2009 — 2013
Master's of Education, Training and Performance Improvement, 4.0
Longwood University 1972 — 1976
BS, Recreation/Physical Education
Sanderson-MacLeod, Inc. November 2012 - Present
Pepperidge Farm May 2009 - November 2012
Pratt & Whitney 2007 - 2008
United Technologies 2004 - 2007
CISS (self employed) November 2000 - October 2004
Gerber technology 1999 - 2000
IKON Office Solutions 1997 - 1999
Coca-Cola Bottling Company of NY 1996 - 1997
RoTec 1994 - 1996
Skills
Sarbanes-Oxley Act, Financial Reporting, Lean Manufacturing, Forecasting, Finance, Management, Auditing, Cost Accounting, US GAAP, Variance Analysis, Consolidation, Internal Controls
Education
University of Connecticut 1996 — 2001
MBA, Finance
Central Connecticut State University 1989 — 1994
BS, Accounting
AstraZeneca Pharmaceuticals September 2013 - Present
AstraZeneca Pharmaceuticals 2008 - March 2013
AstraZeneca Pharmaceuticals May 2005 - January 2008
AstraZeneca Pharmaceuticals January 2003 - May 2005
AstraZeneca Pharmaceuticals October 2000 - May 2003
IKON Office Solutions June 1994 - September 2000
Skills
Pharmaceutical Sales, Sales, Sales Effectiveness, Cardiology, Neurology, Pulmonology, Selling Skills, Psychiatry, Account Management
Education
University at Buffalo 1990 — 1992
Bachelor's degree, Environmental Science
Cazenovia College 1988 — 1990
Assoc., science
IKON Office Solutions October 2004 - Present
Otis Spunkmeyer February 2000 - August 2004
Schwann's Sales Enterprises December 1993 - September 1999
Education
California State University-Northridge 1984 — 1989
Bachelor of Arts, Speech Communications
Ray Morgan Company July 2011 - Present
Sharp Electronics May 2008 - June 2011
Pinnacle Document Systems April 2002 - April 2008
IKON Office Solutions 1996 - 2002
DHL 1988 - 1997
Skills
Solution Selling, Customer Service, Sales Process, Salesforce.com, Account Management, Managed Print Services, Sales, B2B, Direct Sales, Selling, Sales Presentations, Sales Operations, Document Imaging, Cold Calling, Management, New Business Development, Sales Management, Major Accounts
Education
Alameda High School
California State University-Sacramento
Corvisa June 2014 - Present
CUNA Mutual Group September 2011 - June 2014
Corporate Business Systems February 2011 - September 2011
Canon Business Solutions March 2009 - February 2011
DC Sales 2007 - 2009
IKON Office Solutions September 2005 - April 2007
Skills
Word, Excel, Power Point, OneNote, Sales, WebEx, Object Oriented Modeling, Salesforce.com, Nuance Ecopy, Uniflow, Westbrook Fortes, Equitrac, EMC-Documentum, Objectif Lune-Planet..., KOFAX, imageWARE, Print Fleet, Windows 7, Windows XP Professional, Windows 2000, Windows Vista, Android, Lean Manufacturing, ISO 9001:2000, Management, SharePoint, Leadership, XP, Training, Strategy, Project Management, B2B, Business Process, Marketing, Forecasting, CRM, Sales Process, Data Analysis, Solution Selling
Education
Cardinal Stritch University 2010 — 2015
Bachelor of Science (B.S.), Business Administration, 3.788
Corporate Visions Inc 2012 — 2012
Power Messaging
Requirements Quest 2011 — 2011
Producer, Business Analysis
Requirements Quest 2011 — 2011
Modeling Made Easy, Business Analysis
ISG Central Learning Zone 2007 — 2011
Canon USA - Accelerated Sales Foundations 2010 — 2010
Development Dimensions INT. INC 2010 — 2010
Developing Extraordinary Leaders / Canon Management Essential Skills
Dale Carnegie Training Sales Advantage 2005 — 2005
IKON University Steps to Success 2005 — 2005
Brian Tracy Focal Point and Counter Attack 2002 — 2002
The Canadian Real Estate Association L'Association canadienne de l'immeuble May 2011 - Present
Export Development Canada (EDC) July 2009 - May 2011
Canadian Blood Services June 2001 - January 2009
IKON Office Solutions April 2000 - May 2001
Halogen Software January 1998 - March 2000
Skills
Requirements Gathering, Project Management, Business Analysis, SharePoint, Requirements Analysis, Business Requirements, Agile Methodologies, Software Project..., User Acceptance Testing, Software Documentation, Project Portfolio..., SDLC, Microsoft SQL Server, PMP, Systems Analysis, Enterprise Architecture, Business Process, Agile Project Management, ITIL v3 Foundations..., ITIL SOA certified, Analysis, Project Planning
Education
McMaster University 2002 — 2004
BA Certificate, Business Analysis
Information Technology Institute (ITI) 1997 — 1998
IT Diploma, Information Technology
Carleton University 1990 — 1994
BA, Psychology / Criminology
Ricoh Americas Corporation April 2012 - Present
Ricoh Americas Corporation April 2011 - April 2012
IKON Office Solutions October 2009 - April 2011
IKON Office Solutions October 2007 - September 2009
IKON Office Solutions February 2005 - September 2007
Skills
Solution Selling, Training, Cold Calling, Coaching, Salesforce.com, Managed Print Services, Management, Sales Process, Sales, Sales Operations, Document Imaging, Direct Sales
Education
Central Connecticut State University
Bachelor of Science, Management and Organization
ISM Canada - An IBM Company October 2014 - Present
LifeLabs Medical Laboratory Services November 2006 - October 2013
IKON Office Solutions March 2005 - November 2006
Layer 7 Technologies October 2004 - March 2005
Quebecor World April 2003 - October 2004
Skills
Process Improvement, Team Building, Healthcare, Event Planning, Social Media, Customer Service, Outlook, Administrative..., Microsoft Excel, Office Administration, Research
Education
Douglas College
Office Administration
Capilano University
Guarantee Electrical Company July 2010 - December 2011
GO! Network 2010 - July 2010
EMERSON TRANSPORTATION DIVISION October 2008 - January 2010
SHAPIRO METALS COMPANY January 2007 - April 2008
Wilkes Direct Mail 2002 - 2006
LIBERTY INSURANCE SERVICES January 2000 - January 2002
IKON Office Solutions January 1994 - January 2000
Skills
Workers Compensation, Payroll, Employee Relations, Benefits Administration, Hiring, Performance Management, Employment Law, Benefits, Microsoft Office, Labor Relations, FMLA, Employee Engagement, Onboarding, Negotiation, Employee Benefits, Interviewing, Conflict Resolution, Excel, Customer Relations, Supervisory Skills, Payroll Processing, HR Policies, Customer Service, Outlook, Accounting, Word, Resume Writing, Applicant Tracking..., Human Resources, Interviews, Management, Training, New Hire Orientations, Microsoft Word, Personnel Management, HRIS, Recruiting, Employee Handbooks, Talent Acquisition, Deferred Compensation, Organizational..., Temporary Placement, Sourcing, Staffing Services, Temporary Staffing, Internet Recruiting, Leadership Development, Workforce Planning, Benefits Negotiation, Screening
Education
California State University-San Bernardino 1988 — 1991
Master, Business Administration; Human Resource Management / Industrial Relations
University of Kansas 1977 — 1980
Bachelor of Science, Journalism
New Horizons Computer Learning Center
Symantec March 2013 - Present
Dell April 2012 - November 2012
Imaging Path January 2011 - January 2012
Zeno Office Solutions February 2010 - September 2010
IKON Office Solutions June 2008 - June 2009
IKON Office Solutions October 1994 - February 2008
Advanced Office Automation January 1992 - January 1994
Advanced Image Systems January 1988 - January 1992
Xerox January 1984 - January 1988
Skills
Document Management, Scanners, Workflow Analysis, HP, Document Imaging, Active Directory, Fax, Windows Server, Managed Print Services, Digital Imaging, Photocopier, Solution Selling, Managed Services, Enterprise Content..., OCR, Printers, B2B, Cloud Computing, Sales Process, Troubleshooting, Image Capture, SaaS, CompTIA, Business Analysis, Integration, Professional Services, Selling, Technical Support, System Deployment, Software Installation, Windows, Help Desk Support, Pre-sales, Computer Hardware, Servers, Storage, Microsoft Exchange, Enterprise Software, Networking, TCP/IP, Windows XP, VMware, Disaster Recovery, SharePoint, Virtualization, Hardware, Windows 7
Education
Carleton College 1976 — 1980
Neutron Technology
Carleton College 1976 — 1978
Economics
Brown Inst. Of Electronics
Electronic Engineering
UCLA Extension
Dignity Health January 2004 - Present
Sonitrol February 2000 - December 2003
IKON Office Solutions December 1991 - February 2000
Education
California State University-Sacramento 1978 — 1982
B.S.
Summerville Union High School
St Anne's Catholic School September 2012 - Present
Saint Anne's School August 2009 - September 2010
Education Management Corporation December 2008 - March 2009
PartyLite Gifts Ltd. January 2008 - December 2008
Thermo Fisher Scientific October 2007 - October 2008
Thermo Fisher Scientific December 2002 - October 2007
Thermo Fisher Scientific November 2001 - December 2002
IKON Office Solutions September 2000 - November 2001
IKON Office Solutions June 2000 - September 2000
Education
Upmc Shadyside school of nursing 2014 — 2015
Diploma, Registered Nursing/Registered Nurse
CCAC 2013 — 2013
General Studies
California University of Pennsylvania 1996 — 2000
Bachelors of Science, Business Administration; Management
A Hair Boutique September 2013 - Present
Sisters Beauty Supply July 2007 - Present
Sisters Beauty Supply July 2007 - Present
IKON Office Solutions July 2008 - January 2011
ASM Services September 2007 - August 2009
ASM Services September 2007 - August 2009
LATOYA D. JOHNSON May 2005 - September 2007
Skills
Technical Writing, Social Media, Time Management, Customer Service, Strategic Planning, Research, Payroll, Accounting, Invoicing, Digital Marketing, Leadership, Microsoft Office, Access, PowerPoint, Public Speaking, Training, Public Relations, Social Networking, Process Scheduler, Management, Event Planning, SEO
Education
Carlow College 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration/ Innovation/ Global Technology, 3.750
Carlow University Graduate School 2011 — 2013
Master of Business Administration (MBA), Business Innovation and Global Technology
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Business/Corporate Communications, 3.5
University of Phoenix
Bachelor of Science, Business Communications; Business
The Navigators Group, Inc. September 2015 - Present
Ipsos August 2011 - September 2015
Alain Mikli Ltd January 2011 - August 2011
Open Solutions October 2009 - January 2011
IKON Office Solutions March 2001 - February 2009
Skills
JD Edwards, Accounting, Invoicing, Accounts Receivable, Microsoft Excel, PeopleSoft, Outlook, Microsoft Word, Customer Service, Oracle Applications, Financial Accounting, Finance, Account Reconciliation, Payments, Microsoft Office
Education
Central Connecticut State University 1995 — 2000
BS, Marketing
Ricoh Americas Corporation October 2009 - Present
IKON Office Solutions May 2000 - September 2009
Skills
Salesforce.com, Customer Service, Cold Calling, Direct Sales, Account Management, Sales Operations, Selling, Document Imaging, Sales Process, Solution Selling, B2B, Process Improvement, Customer Retention, Sales Presentations, Document Management, Sales
Education
Cardinal Stritch University 2007 — 2011
Bachelor of Science (BS), Business Management
The Cavalry Flood + Fire March 2015 - Present
Paul Davis Restoration and Remodeling January 2014 - March 2015
Freeman Landscape, Inc. June 2006 - June 2013
Kartchner and Associates, CPA's February 2004 - May 2005
IKON Office Solutions February 2000 - February 2004
Gold Coast Relocation January 1995 - February 2000
Skills
Microsoft Excel, Microsoft Office, QuickBooks, Outlook, 10 Key, Job Costing
Education
Cape Fear Community College 2006 — 2010
Associate's degree, Accounting and Business/Management
Los Alamitos High School 1984 — 1988
High School Diploma, General, 12
Ricoh USA May 2010 - Present
IKON Office Solutions October 1996 - January 2006
Houston Community College September 1987 - September 1994
Skills
Solution Selling, Salesforce.com, Sales Process, Direct Sales, Account Management, Cold Calling, Managed Services, SaaS, Professional Services, B2B, Enterprise Software, Sales Presentations
Education
Carnegie Mellon University
Bachelor of Arts (BA), English / Writing
University of Houston
Master of Fine Arts (MFA), English / Writing
South Texas Surveying Associates, Inc. June 2012 - Present
IKON Office Solutions February 2009 - August 2011
Skills
Customer Service, Sales, Microsoft Office, New Business Development, Direct Sales, QuickBooks, Team Management, Account Management, Collections, Surveying, Land Acquisition, Client Relations, Strategic Communications, Independent Contractors, New Home Construction
Education
LoneStar College - Montgomery 2010 — 2012
Central Michigan University
Pitney Bowes September 2014 - Present
Ricoh Americas Corporation November 2007 - July 2014
IKON Office Solutions August 1988 - November 2008
Skills
Real Estate, Property Management, Facilities Management, New Business Development, Selling, Sales Management, Contract Negotiation, Portfolio Management, Lease Administration, Negotiation, Asset Management, Corporate Real Estate, Contract Management, Tenant, Budgets, Customer Satisfaction, Finance, Team Building, Acquisitions, Commercial Real Estate, Business, Operations Management, Advertising
Education
Central Connecticut State University 1982 — 1987
BS, Finance
IKON Office Solutions Major Account Executive - GEMRicoh Americas CorporationJuly 1993 - Present
Skills
Document Imaging, Ricoh, Sales Process, Managed Print Services, Major Accounts, Solution Selling, Photocopier, Document Management, Direct Sales, Cold Calling, Sales Presentations, Qualifying Prospects, Sales Force Development, Salesforce.com, Software Industry, Account Management
Education
Central Connecticut State University
Secondary Education and Teaching
JusticeWorks YouthCare September 2012 - April 2013
IKON Office Solutions August 2005 - December 2011
Skills
Case Management, Client..., Expense Management, Microsoft Office, Building Relationships, Coaching, Strategic Planning, Management, Team Leadership, Sales Force Development, Qualifying Prospects, Business Development, Marketing, Microsoft Excel, Negotiation, Process Improvement, Outlook, Public Speaking, CRM, Microsoft Word, Recruiting, Employee Training, Time Management, Project Management
Education
Cedar Crest College
Bachelors of Art, Social Work
Strongbridge Corporation January 2014 - Present
Credit Suisse March 2013 - January 2014
HCL America August 2012 - March 2013
Datrose September 2011 - February 2013
IBM January 2010 - December 2010
IKON Office Solutions April 2009 - March 2010
CARQUEST Auto Parts February 2007 - August 2009
GTECH Corporation September 2006 - February 2008
Skills
Call Center, Technical Support, Windows 7, A+ Certified, XP, Computer Hardware, Lotus Notes, Troubleshooting, Help Desk Support, Active Directory, Laptops, Customer Satisfaction, Software Installation, Servers, SharePoint, Citrix, Hardware, Computer Repair, Call Centers, Networking, Software Documentation, Printers, Operating Systems, Windows XP, System Administration, Network Administration
Education
Campbell University 2013 — 2017
Bachelors of Science, IT Management
ECPI College of Technology 2001 — 2002
A.A.S, Computer Electronics Technology
CNIH January 2013 - Present
Willis College of Business Health and Technology April 2009 - December 2012
IKON Office Solutions March 2008 - April 2009
Education
Carleton University 2003 — 2007
BA, Political Science
Carleton University 2003 — 2007
ADP Canada October 2009 - Present
ADP Canada July 2001 - October 2009
IKON Office Solutions June 1996 - June 2001
IKON Office Solutions June 1996 - June 2001
Skills
Canadian Payroll..., Customer Service, Outlook, Time Management, Account Management, Teamwork, Payroll, Team Building, Team Leadership, Training, ADP Payroll, Management, Human Resources, Recruiting, Project Planning, Employee Benefits, Leadership, Process Improvement, Salesforce.com
Education
Canadian Payroll Association
Centennial College 1994 — 1996
Public Administration
Acuity Brands September 2012 - Present
Wireless Zone - Verizon Wireless Premium Retailer July 2011 - August 2012
IKON Office Solutions June 2006 - July 2011
Skills
Pre-press, Posters, Layout, Graphic Design, Flyers, Logo Design, Typography, Adobe Acrobat, Brochures, Adobe Creative Suite, Illustrator, Postcards, Graphics, InDesign, Graphic Arts, Color Theory, Banners, Packaging, Print Management, Mac, Illustration, Flash, Photoshop, Digital Printing, Scanners, Advertising, Print Production...
Education
Central Connecticut State University 2002 — 2006
graphic design, graphic design
Maryland Transit Administration January 2007 - Present
A to Z Physician Billing October 1999 - January 2007
Ikon Office Solutions September 1995 - October 1999
Skills
Certified Welder,..., Mechanical, Carpentry,..., Basic computer, MS..., Management, Customer Service, Data Entry, Supervisory Skills, Microsoft Excel, Operations Management, Training, Microsoft Office, Process Improvement, Outlook, Policy, Microsoft Word
Education
Essex Community College 1976 — 1978
Associate of Arts (AA), Criminal Justice and Corrections
Catonsville Community College 1975 — 1976
KYS Training, LLC May 2013 - Present
Immanuel Presbyterian Church September 2014 - Present
Self-Employed June 2011 - May 2013
Nova Armament January 2010 - June 2011
Caltrans May 2000 - August 2004
IKON Office Solutions February 1996 - May 2000
California Fringe Benefit / Lincoln National 1992 - 1994
Skills
NRA Certified Pistol..., Firearms, Customer Service, Teaching, Range Safety Officer, Customer Relations, NRA, PowerPoint, Program Management, Research, Training, Coaching, Leadership, Government, Technical Writing, Event Planning, Policy, Information Assurance, Social Media, Community Outreach, Management, Team Building, Public Speaking, Small Business, Strategic Planning
Education
California State University-Sacramento 1992 — 1995
Bachelor of Science, Business Administration (MIS)
American River College 1987 — 1992
Transfer, General Education / Business Administration
Closet World May 2012 - Present
Yellow Book April 2002 - February 2004
IKON Office Solutions January 2000 - April 2002
Danka Office Imaging April 1997 - January 2000
Nordstrom January 1989 - May 1997
Skills
Team Oriented, Communication, Proven Leadership Skills, Creative Problem Solving, Analytical Abilities, Self-starter, Self Management, Exceptional Work Ethic, Customer Service, Solid computer skills
Education
California State University-San Bernardino - College of Business and Public Administration 1988 — 1995
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Rubidoux
Valassis Communications November 2007 - January 2009
IKON Office Solutions June 2007 - November 2007
Education
Central Michigan University 1985 — 1990
Bachelor of Science (BS), Interpersonal and Public Communications
Manufacturers Supply Company July 2008 - Present
Performance Diecutting and Finishing June 2007 - Present
Advanced Fulfillment, Inc May 2003 - January 2012
IKON Office Solutions June 1984 - June 2001
Skills
Operations Management, Supply Chain, P&L Management, Supply Chain Management, Warehousing, Income Statement, Inventory Management, Warehouse Management, Logistics, Operational Excellence, Operational Management, Continuous Improvement, Process Improvement, Management, Sales, Manufacturing, Sales Management, Key Account Management, Team Building, B2B, Account Management, Contract Negotiation, Selling, P&L
Education
Calvin College 1980 — 1984
BS, Business Administration
CBS, A Xerox Company April 2013 - Present
Ricoh Americas Corporation 2002 - 2012
IKON Office Solutions February 2001 - April 2002
Skills
Customer-focused Service, Data Entry, Administrative Functions, Call Center..., Multi-tasked, Quick & Eager Learner, Oracle, Microsoft Applications, SharePoint, Bilingual-English/Spanis..., Accounts Receivable, Customer Service, Fax
Education
Capital Community College 2004 — 2004
Liberal Arts and Sciences/Liberal Studies
Department of Defense Education Activity April 2010 - Present
Department of Veterans Affairs February 2009 - April 2010
Florida State College at Jacksonville June 2006 - February 2009
IKON Office Solutions June 2005 - June 2006
Sears Holdings Corporation August 2002 - December 2004
US Navy July 1982 - July 2002
Skills
Supply Management, Inventory Management, Purchase Management, Financial Management..., Mail Management, Asset Management, Leadership, Training, Purchasing
Education
Central Michigan University 2008 — 2012
Master's degree, Business Administration and Management, General
Southern Illinois University, Carbondale 2006 — 2008
Bachelor's degree, Workforce Education & Development
Lowe's Home Improvement June 2007 - Present
Lowe's Companies, Inc. June 2007 - Present
IKON Office Solutions May 2005 - June 2006
Lowe's Companies, Inc. May 1989 - September 2004
Skills
Customer Service, Microsoft Office, Sales, Retail, Management, Microsoft Excel, Microsoft Word, Leadership, Inventory Management, Merchandising
Education
Central Georgia Technical College 2005 — 2006
Accounting
Starbucks January 2009 - Present
IKON Office Solutions June 2006 - July 2008
Commerce International, Inc. June 1999 - April 2004
Skills
Customer Service, Microsoft Office, Microsoft Word, Customer Satisfaction, Sales, Inventory Management, Team Building, Microsoft Excel, Time Management, Data Entry
Education
Central Georgia Technical College
Associate's degree, Business Management
CA Reding Company May 2004 - Present
C.A. Reding Co. May 2004 - Present
Select Business Systems May 2001 - May 2004
Alternative Office Solutions Las Vegas Nevada February 1999 - May 2001
IKON Office Solutions May 1988 - February 1999
Skills
Team Building, Account Management, Customer Service, Sales Management, Microsoft Office, New Business Development, Sales
Education
California State University-Northridge 1973 — 1978
Bachelor's degree, Business, Management, Marketing, and Related Support Services