Experience
LinQ Transport  August 2013 - Present
Brown Integrated Logistics  October 2012 - August 2013
Landstar Crosson Agency LLC   June 2011 - October 2012
Landstar  October 2005 - January 2011
Landstar Systems Inc  October 2005 - January 2011
eDOC Communications  November 2003 - January 2005
eDoc Solutions   November 2003 - January 2005
GBC  July 2001 - November 2003
General Binding Corporation  July 2001 - November 2003
IKON Office Solutions   January 2000 - July 2001

Skills
Logistics, Freight, Management, LTL, Supply Chain Management, Start-ups, Transportation, Transportation..., 3PL, Truckload, Business Development, Sales, Trucking, Sales Management, Container, Vendor Management, Contract Management, Direct Sales, Sales Operations, Supply Chain, Pre-sales, Contract Negotiation

Education
Northern Illinois University

Harper College

McHenry College

Northern Illinois University

Experience
Primary Services  January 2014 - Present
RBC  September 2007 - March 2012
IKON Office Solutions   January 2005 - September 2007

Skills
Microsoft Office, Crystal Reports, Reporting & Analysis, Data Entry, Meet Deadlines, Team-oriented, Works well individually, Organizational..., Highly detail oriented, Multi Tasking, Commerical Lending, Billing Process, Accounting, Finance, Analysis, Customer Service, Microsoft Word, Microsoft Excel, Leadership, Time Management, Financial Analysis, SAP, Teamwork

Education
University of Houston-Downtown   2011 — 2013
BBA, Finance

Houston Community College   2005 — 2007
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Experience
RPA  March 2015 - Present
UX-radio, Inc.   July 2013 - Present
New York Film Academy  February 2014 - May 2015
KB Home  April 2010 - July 2013
KB Home  May 2005 - March 2010
KB Home  December 2003 - April 2005
Integrated Information Systems  December 2000 - September 2001
IKON Office Solutions   February 1996 - May 1998
Giles Enterprises, Inc.   November 1992 - September 1995

Skills
Marketing Strategy, SEO, Social Media Marketing, Strategic Planning, Marketing, Product Management, Business Development, Project Management, Strategy, Management, User Experience, User Interface Design, Information Architecture, Radio Producing, Podcasting, Team Building, Start-ups, Program Management, Project Planning, Training, Interaction Design, User-centered Design, Analytics, Usability Testing

Education
Huntingdon College
B.A., Business Management, Emphasis in International Business

Experience
Tableau Software  July 2014 - Present
Tableau Software  January 2013 - June 2014
CPI Office Products  December 2008 - October 2012
Pacific Office Automation  September 2007 - November 2008
IKON Office Solutions   September 2005 - September 2007
Enterprise Rent-A-Car  October 2004 - September 2005

Skills
Business Intelligence, Account Management, Management, Sales Process, Sales Operations, Sales Management, Analysis, Marketing Strategy, Data Analysis, Marketing, Customer Service, Strategic Planning, Cloud Computing, Team Building, Key Account Management, Customer Satisfaction, Microsoft Office, Forecasting, Tableau, Microsoft Excel, Social Media, Enterprise Software

Education
University of Kansas   2000 — 2004
Bachelor of Science, Business Administration

Hutchinson Community College   2000 — 2001

Experience
Coffee Distributing Corp.  2004 - 2011
Fast Technology  1999 - 2004
Initial Staffing Services   1998 - 1999
IKON Office Solutions   1995 - 1997

Skills
Full P&L Responsibility, Team Leadership, Managing Start-ups, Turn Around Management, Entrepreneurial..., Customer Satisfaction, Employee Relations, Sales Management, Operations Management, Relationship Management, Integrity, Motivation, Team Building, Profit Maximization, Strategic Account Growth, Recruiting, Training, Coaching, Total Account Management, Problem Solving, Strategic Planning, Marketing Strategy, Expense Management, CRM, P&L Management, Sales Operations, National Accounts, Income Statement, Executive Management

Education
Hofstra University
Bachelor of Arts (B.A.), Psychology/ Business Administration, Graduated Cum Laude

Experience
Omron Oilfield & Marine, Inc.   March 2008 - Present
Helix Energy Solutions Group  2007 - 2008
Nabors Corporate Services  2005 - 2007
National Processing Company  2001 - 2005
IKON Office Solutions   2000 - 2001
Velocity Express  1998 - 2000

Skills
Human Resources, Payroll, Workers Compensation, Garnishments, Customer Service, Employee Benefits, Ceridian Payroll System, ADP Payroll, ADP ReportSmith, ADP ezLaborManager, Microsoft Office, 10 Key, CPP, Recruiting, Personnel Management, New Hire Orientations, Onboarding, Deferred Compensation, HRIS, Project Management, Employee Relations, Microsoft Excel

Education
Houston Community College

Experience
Crescent Coyote Productions   January 2014 - Present
Twisted Stepford   January 2014 - Present
IKON Office Solutions   June 2007 - Present

Skills
Administrative..., Office Administration, Blogging, Receptionist Duties, Managed Print Services, Document Imaging, Document Management, Photocopier, Customer Service, Printers, Scanners, Major Accounts, Account Management, Team Building, Operations Management, Customer Satisfaction, Customer Retention, Acting, Makeup Artistry, Personal Training, Front Office, Telephone Reception, Social Media, Administrative..., Public Speaking, Microsoft Office, Entertainment

Education
Heritage College-Denver
Associate's degree, Personal Fitness Training

Northglenn Highschool
High School Diploma

Experience
Fluor  October 2013 - Present
Fluor  January 2012 - October 2013
JCPenney  October 2011 - February 2013
IKON Office Solutions   August 2007 - January 2012
Cyberonics  February 2004 - August 2007
Factory Builder Stores  May 2001 - February 2004
Washington Mutual Bank  September 1998 - May 2001
Republic National Distributing Company  1994 - 1995

Skills
Data Management, Statistics, Accounts Payable, Coordination, Forecast Modeling, Cosmetology, Microsoft Office, Forecasting, Process Improvement, Management, Access, SAP, Payroll, Microsoft Excel, Customer Service

Education
University of Houston-Downtown   2005 — 2010
Bachelor of Science, Applied Statistics

Rockhurst University Sales and Use Tax

Houston Community College
Associate, Arts

Jersey Village

Experience
Gelfand, Rennert, & Feldman, LLP   August 2013 - Present
SunTrust Bank  March 2011 - August 2013
IKON Office Solutions   January 2010 - February 2011
Comcast Cable  July 2009 - January 2010
Discovery Communications  July 2007 - May 2009
The Grow Network/McGraw-Hill  June 2004 - July 2007

Skills
Banking, Customer Service, Microsoft Office, Microsoft Excel, Retail Banking, Microsoft Word, PowerPoint

Education
Sacred Heart University   1997 — 2001
Bachelor of Science, Illustration

Housatonic Community College   1994 — 1997
Associate's degree, General Studies

Experience
Collins Barrow  December 2013 - Present
Deloitte  December 2006 - December 2013
Independent Contractor  1992 - 2006
IKON Office Solutions   1991 - 1996

Skills
Tax, Accounting, Financial Reporting, Corporate Tax, Income Tax, Internal Audit, Financial Statements, Tax Accounting, U.S. Tax, Payroll, Cross Border, Internal Financial..., Project Management, Corporate..., Estate Planning, Cross Border Planning, Project Accounting, Finance, Financial Accounting, Financial Analysis

Education
CPA Canada (formerly CICA) In Depth Tax   2012 — 2015

Atlantic School of Chartered Accountancy
Chartered Accountant

Harvard Business School
Certificates in Management and Leadership

Mount Saint Vincent University
BBa, Accounting, Management

Saint Mary's University
Accounting

Nova Scotia Community College
Hospitality Management

Experience
Insight Global  July 2015 - August 2015
Peak Financial Partners   June 2015 - July 2015
Insight Global  July 2014 - October 2014
Harris Marketing Group  August 2013 - September 2013
Irvine Technology Corporation  June 2013 - July 2013
SA IT Services  January 2013 - April 2013
Mercury Document Imaging   October 2012 - December 2012
IKON Office Solutions   February 1991 - May 2010
City Electric Supply  January 1988 - January 1991
Lockheed Martin  February 1985 - January 1988

Skills
Hardware, Troubleshooting, Computer Hardware, Windows, PowerPoint, Problem Solving, Microsoft Word, Electronics, Microsoft Excel, Servers, Network Administration, Microsoft Office, Customer Service, System Administration, Software Installation, Printers, Windows 7, Windows Server, Networking, Team Building, Computer Repair, Wireless Networking, XP, Technical Support, Databases, Operating Systems, Active Directory, Software Documentation, DHCP, Windows Vista, VMware, Routers, Laptops, Windows XP

Education
ITT Technical Institute-Sylmar   2010 — 2012
Associate of Science (A.S.), Computer Systems Networking and Telecommunications

Heald College-San Francisco   1983 — 1985
Associate of Science (A.S.), Electrical and Electronics Engineering

Experience
Ricoh Americas Corporation  April 2013 - Present
Ricoh Americas Corporation  April 2011 - April 2013
IKON Office Solutions   April 2008 - March 2011
IKON Office Solutions   May 2003 - April 2008
IKON Office Solutions   March 2000 - May 2003
IKON Office Solutions   1997 - 2000

Education
Hartwick College
BA, Management

Experience
Alcon, a Novartis company  April 2014 - Present
Novartis Pharmaceuticals  September 2011 - February 2014
Novartis Pharmaceuticals  January 2009 - August 2011
Novartis Pharmaceuticals  January 2008 - December 2008
Novartis Pharmaceuticals  January 2005 - December 2007
Novartis Pharmaceuticals  June 2001 - December 2004
Novartis Pharmaceuticals  September 1997 - May 2001
IKON Office Solutions   January 1996 - August 1997
IKON Office Solutions   June 1993 - December 1995

Skills
Pharmaceutical Industry, Hospital Sales, Account Management, Neurology, Psychiatry, Dermatology, Rheumatology, Long-term Care, Sales Presentations, Sales Effectiveness, Specialty Pharmaceutical, Microsoft Excel, PowerPoint, OB/GYN, Product Launch, Buy & Bill, Injectable, CNS disorders, Psychology

Education
Huntingdon College   1988 — 1992
Bachelor of Arts (B.A.), Business Administration

Experience
Mitsubishi Caterpillar Forklift America  2006 - Present
IKON Office Solutions   May 2003 - December 2005
3Com Corporation  1995 - 1998

Skills
Process Improvement, Team Leadership, Budget Management, Customer Service, Customer Relations, Six Sigma, Team Building, Problem Solving, Budgeting, Mentoring, ISO, Coaching Staff, Inventory Management, Troubleshooting, Operations Management, Continuous Improvement, Management, Customer Satisfaction

Education
Houston Community College
General

Experience
State of Tennessee Central Procurement Office   October 2014 - Present
State of Tennessee Central Procurement Office   May 2012 - October 2014
State of Tennessee Central Procurement Office   September 2011 - April 2012
IKON Office Solutions   May 2009 - October 2011
Ingersoll Rand  December 2006 - February 2009
Ingersoll Rand  January 2006 - November 2006
21st Mortgage  September 2004 - November 2005
Vanderbilt University Athletic Department   May 2003 - August 2003

Skills
Government Procurement, Management, Sales, Project Management, Customer Relations, Contract Negotiation, Competitive Analysis, Contract Management, Sales Presentations, Account Management, Customer Service, Sales Management, Cold Calling, Leadership, Sales Operations, Salesforce.com, Selling, Public Speaking, Marketing, Microsoft Excel, Microsoft Office, Strategic Planning

Education
University of Tennessee-Knoxville - College of Business Administration   2001 — 2005
BSBA, Marketing, Management

Experience
HR Success Academy   October 2013 - Present
Epiphany Consulting LLC   June 2012 - Present
Fred Pryor Seminars  September 2010 - Present
Epiphany Consulting   January 2010 - Present
First Class Toastmasters   January 2009 - January 2011
IKON Office Solutions   March 2009 - October 2010
First Class Toastmasters   June 2009 - July 2010

Skills
Leadership Development, Public Speaking, Coaching, Management Consulting, Customer Relations, Word, Customer Service, Social Media, Speech Writing, Presentation Skills..., Change Communication, Leadership Communication, Conference Speaking, Book Writing, Records Management, Motivational Speaking, Presentation Coaching, Microsoft Word, Leadership, Organizational..., Training, Social Media Marketing, Personal Development, Staff Development, Conflict Resolution, Small Business, Workshop Facilitation, Human Resources, Employee Relations, Employment Law, Employee Benefits, Emotional Intelligence

Education
Henderson State University   1994 — 1998
BS, Communications

Parkview High School   1990 — 1993

Experience
Jamaica beach bum and then back to work on June 16th . See you all soon   February 2014 - June 2014
GSS Infotech  July 2013 - April 2014
National Business Equipment and Supply   May 2011 - March 2013
Ambassador @ Chamber of Southern Saratoga   April 2009 - April 2012
Usherwood Office Technology  November 2008 - April 2011
IKON Office Solutions   September 1993 - November 2008

Skills
Managed Print Services, Photocopier, Customer Service, Printers, Sales, Social Media Marketing, Wide Format Printing, Variable Data Printing, Solution Selling, Print Management, Digital Printing, Social Networking, Document Imaging, Direct Sales, B2B, Selling, Strategy, Management, Team Building, Fundraising, Marketing, Sales Management, Account Management, Volunteer Management, Business Planning, Networking, Network Security, Network Design, Network Architecture, Network Engineering, Computer Network..., Cloud Computing, Computer Hardware, Computer Maintenance, Computer Repair, Microsoft SQL Server, Windows Server, Server Administration, Linux Server, Microsoft Office..., VMware Infrastructure, VMware Workstation, VMware Certified..., NetApp Accredited Sales..., NetApp, Office 365, HP Server Hardware, HP, HP Proliant, Budgets

Education
Hudson Valley Community College   1985 — 1990
2, Electrical Engineering

Experience
The Big C Athletic Club   August 2000 - Present
The Big C Athletic Club   August 2000 - Present
Jacuzzi Group Worldwide  1998 - 2000
IKON Office Solutions   1995 - 1997

Skills
Accounts Receivable, Spreadsheets, Accounting, Billing, General Ledger, Excel, Outlook, Telephone Skills, Word, Customer Service, SAP, Financial Analysis, Microsoft Office, Typing, Credit, QuickBooks, Account Reconciliation, Deposits, Accounts Payable, Payroll, Great Plains Software, Invoicing, Microsoft Word, Microsoft Excel

Education
Heald College   1995 — 1997
Accounting, Accounting

Experience
GlobalSubmit  April 2014 - Present
WebDAM Solutions  August 2013 - April 2014
Wind River  December 2011 - August 2013
Xerox Corporation  November 2008 - December 2011
IKON Office Solutions   May 2006 - October 2008
Harbor Distributing  September 2001 - April 2006

Skills
Solution Selling, Direct Sales, Account Management, Sales Process, SaaS, Cold Calling, Enterprise Software, Professional Services, New Business Development, Sales, Strategic Partnerships, Business Development, Lead Generation, Product Marketing, B2B, Managed Print Services, Complex Sales

Education
Illinois State University
Bachelor of Science (B.S.), Philosophy & Criminal Justice Sciences

Experience
IKON Office Solutions   April 2010 - Present
General Office Coordinator/ Receptionist at Owens & Minor Formerly the Burrow'sCompany   October 1993 - May 2009

Skills
Microsoft Excel, Microsoft Word, Outlook, Microsoft Office, Customer Service, Teamwork, Training, Sales, Data Entry, Management, Human Resources, Employee Relations, PowerPoint, Customer Satisfaction, Marketing

Education
Toastmaster International   2009 — 2010

Harper College   2009 — 2009
Certficate, Computer Coarses

Maine West High School   1980 — 1984
High School Diploma, General

Experience
Keller Williams Realty, Inc.   May 2015 - Present
Sibcy Cline Realtors  2014 - Present
ComDoc, Inc. / GIS   October 2009 - October 2011
Special Delivery Storks & More   March 2001 - June 2004
Macy's (FACS Group)   1999 - 2001
IKON Office Solutions   1993 - 1999

Skills
Sales, Customer Satisfaction, Customer Service, Process Improvement, Training, Enterprise Software, Helping Clients with..., Sales Management, Strategic Leadership, Salesforce.com, Marketing Communications, Sales Process, Selling, Cold Calling, Account Management, Sales Presentations, Sales Operations, Business Strategy, Marketing Strategy, Management, Strategic Planning, Team Building

Education
Hondros College   2013 — 2014
Real Estate Agent License

Wright State University   1988 — 1992
BA, Communication

Experience
Pethealth Inc. A Fairfax Company  November 2014 - Present
Landlord Web Solutions   June 2014 - Present
Intelligent Office - Western Canada   July 2010 - Present
Canadian Business College  November 2012 - Present
National Concrete Accessories - A Division of NOVA Capital Management   June 2013 - January 2014
Coinamatic Group of Companies   February 2011 - May 2013
IKON Office Solutions   October 1996 - May 2009
Canon Canada Inc.  1990 - 1996
Pitney Bowes Canada  1986 - 1990

Skills
Employee Engagement, Change Management, Strategic Planning, Team Building, Acquisition Integration, New Business Development, Negotiation, Cross-functional Team..., Leadership, Sales, Management, Business Strategy, Business Development, Start-ups, Sales Management, Entrepreneurship, Team Leadership, Business Planning, Account Management, Coaching, Program Management, Strategy, Marketing Strategy, Public Speaking, Forecasting, Sales Process, Organizational..., Sales Operations, Customer Satisfaction, Solution Selling, Leadership Development, Operations Management, Selling, Budgets, Time Management, CRM, Mergers & Acquisitions, Performance Management, Customer Retention, Marketing, Contract Negotiation, Executive Management, Direct Sales, Strategic Partnerships, Management Consulting, B2B, P&L Management, Professional Services, Process Improvement, Outsourcing

Education
Harvard Business School   2009 — 2009
Advanced Management Program, Exec Education

University of Toronto - Rotman School of Management   2013 — 2013
Financial Literacy Program for Directors & Executives

University of Toronto - Rotman School of Management   2013 — 2013
Small and Medium-sized Enterprise Board Effectiveness Program

University of Toronto at Scarborough   1982 — 1986
Hons BA

AdPro   2011 — 2011
Change Management Cert

Crucial Conversations   2013 — 2013

Experience
Staples Advantage  January 2007 - Present
Pilot Air Freight  March 2003 - December 2006
T-Mobile  April 1999 - March 2003
IKON Office Solutions   January 1994 - April 1999

Skills
Consultive Selling, Sales Process..., Contract Negotiation, Building Relationships, RFP, Customer Retention, Customer Satisfaction, Sales Presentations, Sales Process, Leadership, Salesforce.com, Relationship Building, Cold Calling, Direct Sales, Account Management, New Business Development, Solution Selling, B2B

Education
-   1980 — 1984
Music

Notre Dame HS

Experience
Regency Hospital Company  November 2007 - Present
IKON Office Solutions   June 2004 - November 2007

Skills
Healthcare, Customer Service, Hospitals, Medicare

Education
Hennepin Technical College   2005 — 2007
Associate of Arts and Sciences (AAS), Medical Administrative Assistant

Experience
Johnson Controls  June 2013 - Present
RK Dixon  October 2012 - June 2013
Ricoh USA  April 2012 - September 2012
IKON Office Solutions   September 1991 - April 2012
Universal Underwriters Group  July 2003 - August 2005

Skills
Consultative Selling, Color Management, Sales Management, Sales, Training, Finance, Cold Calling, Selling, B2B, Solution Selling, Direct Sales, Document Imaging, Customer Retention, Sales Process, Account Management, Managed Print Services, Strategic Planning, Salesforce.com, Major Accounts, Sales Operations, Selling Skills, Key Account Management, Managed Services, Sales Presentations, Customer Satisfaction, Sales Force Development, Lead Generation, SaaS, Qualifying Prospects, Professional Services, Team Management, New Business Development, Contract Negotiation, Business Development, Building Relationships, CRM

Education
Illinois State University   1986 — 1991
BS, Business Admin/Accounting

Illinois Central College   1987 — 1988
Automotive &Diesel Technogy

Experience
Goodmans Interior Structures  January 2011 - Present
Blue Desert Interiors   2009 - 2010
Print, Ink., Incorporated   1999 - 2009
IKON Office Solutions   1994 - 1999

Education
Illinois State University
B.S., Education

Scottsdale Community College
AAS, Interior Design

Experience
Sodexo  October 2014 - Present
Sodexo  April 2014 - September 2014
JBM Computer Consultants, Inc.   April 2009 - March 2014
Osmose  1998 - 2009
Osmose Utilities Services, Inc.   1998 - 2009
IKON Office Solutions   1994 - 1998
OA Systems   1994 - 1996
Moog  1988 - 1994

Skills
Project Management, Marketing, Sales, Training, Engineering, Management, Sales Management, Leadership, Program Management, Process Improvement, Team Leadership, Business Development, Strategic Planning, Project Planning, Networking

Education
Houghton College   1994 — 1996
B.S., Business Management

State University of New York at Delhi   1978 — 1980
A.A.S., Electro-Mechanical Drafting and Design

Experience
Joyride Tours, LLC   August 2014 - Present
GABBA, LLC   January 2013 - Present
Multivista  August 2011 - May 2013
IKON Office Solutions   March 2010 - September 2011
Page One Legal Document Services   September 2008 - March 2010
Trotter Commerical Real Estate   August 2006 - July 2008
Robins Real Estate   March 2006 - April 2007
Dell  July 2005 - January 2006
Marcus & Millichap  April 2004 - August 2004
CB Richard Ellis  April 2003 - August 2003

Skills
Marketing, Contract Negotiation, B2B, Social Media Marketing, Sales, Sales Operations, Online Marketing, Solution Selling, Direct Marketing, Account Management, Training, Cold Calling, Customer Satisfaction, Customer Service, Retail, Salesforce.com, Sales Management, Event Planning, Management, Selling, Budgets, CRM, Direct Sales, Start-ups

Education
University of Tennessee-Knoxville - College of Business Administration   2000 — 2004
BS Business Administration and Marketing, Business Administration with a focus on Marketing

Germantown High School   1996 — 2000
BS, Business

Experience
Logicalis, Inc.   January 2015 - Present
LumiTex   October 2012 - January 2015
World Wide Technology  January 2012 - October 2012
Iron Bow Technologies  April 2011 - September 2011
Network Computing Architects  December 2008 - March 2011
Ambient Home Interiors   August 2003 - May 2008
IKON Office Solutions   2000 - 2003
terabeam  1999 - 2000

Skills
Federal Government, Unified Communications, Intelligent, Technology Solutions, IT Solutions, Data Center, Disaster Recovery, Network Security, LAN/WAN, Security, Government, Citrix, Cisco, Pre-sales, Managed Services, Storage, Routers, Vendor Relations, HP, Switches, Core, Telecommunications, DoD, ITIL, Servers, Optimization, Deployment, Engagement, Hardware, Operating Systems, Analysis, LAN-WAN, Cisco Technologies, Intelligent Agents, Networking, Sales Operations, Solution Selling, Cloud Computing, VoIP, SaaS, Channel Partners, Virtualization, Information Technology, Network Architecture, Direct Sales, Business Alliances, Storage Area Networks, Salesforce.com, Go-to-market Strategy, Partner Management

Education
Highline Community College   1993 — 1994
Sales and Marketing

Experience
Canon Solutions America  March 2012 - Present
Illinois Paper & Copier Company   July 2010 - June 2011
Hewlett Packard  September 2008 - July 2010
Hewlett-Packard  February 2007 - August 2008
IKON Office Solutions   October 2002 - February 2007
IKON Office Solutions   June 2001 - September 2002
IKON Office Solutions   January 1999 - May 2001
IKON Office Solutions   March 1996 - January 1999
IKON Office Solutions   November 1990 - February 1996
IKON Office Solutions   May 1987 - November 1990

Skills
New Business Development, Process Improvement, Forecasting, Cost Reduction, Change Management, Customer Relations, Customer Service, Outsourcing, Territory, Expense Control, Product Life Cycle..., Consultative Selling, Cross-functional Team..., Negotiation, Sales Management, Account Management, Team Building, Problem Solving, Key Account Management, Team Leadership, Coaching, Microsoft Office, Solution Selling, Contract Negotiation, Strategy Development, Pricing, Key Account Development, National Accounts, Managed Print Services, Managed Services, Cost Benefit, Technology Needs..., Consulting, Leadership, Sales Process, Direct Sales, Selling, Strategy, Management, Sales Operations, Document Imaging, Major Accounts, Product Marketing, Salesforce.com, Sales, Enterprise Software, B2B, Professional Services, Cold Calling

Education
Illinois State University   1982 — 1987
Economics

Brother Rice H.S.   1978 — 1982

Experience
Yesler  May 2014 - Present
Microsoft  February 2013 - February 2014
Ricoh Americas Corporation  August 2011 - January 2013
IKON Office Solutions   July 2010 - August 2011
Sun Sounds of Arizona  October 2009 - April 2010
World Trade Center  October 2004 - April 2005

Skills
Major Accounts, Account Management, Sales Process, Salesforce.com, New Business Development, Order Processing, Customer Service, Coordinating Events, Project Coordination, Time Management, Organization, Vendor Relationships, Customer Research, Research, Meeting Scheduling, Written Correspondence, Data Analysis, Events Organisation, Proofreading, Pricing, Quote Preparation

Education
University of Washington   2003 — 2005
Interdisciplinary Arts & Science, Mass Communications

Highline Community College   2000 — 2003
Associate of Arts (AA), Emphasis in Education

Experience
TheMIGroup  September 2013 - Present
IKON Office Solutions   June 2006 - September 2013

Skills
Management, Customer Service, Human Resources, Team Building, Contract Negotiation, Logistics, Account Management, Policy, Talent Management, Operations Management, Relocation

Education
Houston Community College

Experience
TriRivers   December 2011 - Present
FHN  November 2007 - December 2011
Nationwide Inbound   May 2007 - December 2007
IKON Office Solutions   May 2006 - May 2007

Skills
Cisco Networking, Microsoft Applications, VMware, Hyper-V, Firewalls, Windows, Windows Server, Apple, Apple Servers, iOS, Cisco IOS, Mac, Microsoft Deployment, Backup Exec, Backup Solutions, Citrix, WSUS, McAfee, Altiris, VBScript, Hardware, Printers, Routers, Switches, Group Policy, Microsoft Servers, Server Administration, DHCP, Windows 7, Data Center, Networking, A+ Certified, Laptops, Active Directory, Blackberry Enterprise..., Desktop Computers

Education
Columbia College of Missouri   2001 — 2003
Bachelor's degree, Computer Information Systems

Highland Community College   1998 — 2001
Associate's degree, Engineering Science

Experience
Officia Imaging  July 2013 - Present
Business Copier Solutions  June 2012 - Present
NCR Corporation  April 2007 - April 2011
Owens Corning  November 2005 - April 2007
TOSHIBA AMERICA BUSINESS SOLUTIONS  October 1997 - April 2005
IKON Office Solutions   August 1987 - September 1997

Skills
Service Management, Service Delivery, Field Service, Sla, Troubleshooting, Managed Services, Printers, IT Service Management, Hardware, Technical Support, Computer Hardware, Software Installation, System Deployment, ITIL, Vendor Management, Service Operations, Call Center, Process Improvement, A+ Certified, Laptops

Education
SDSU Extended Studies   2005 — 2005
Project Management

Heald College-Hayward
Associate of Science (A.S.), Applied Science and Computer Information Technology

Experience
Iron Mountain  February 2014 - September 2015
North American Corporation  March 2010 - February 2014
Eastman Kodak  December 2008 - December 2009
IKON Office solutions   2001 - August 2009
IKON Document Services  December 2002 - September 2008
IKON  December 2002 - September 2008
Entersys Networks   2000 - 2002
Electro Rent Corporation  1995 - 2000

Skills
Consultative Selling, Direct Sales, Sales Operations, Sales Process, Account Management, New Business Development, Sales, Salesforce Training, Strategy, Sales Management, Business Development, Solution Selling, Salesforce.com..., CRM, Management, Enterprise Software, Leadership, Contract Negotiation, Customer Service, Marketing Strategy, Qualifying Prospects, Records Retention..., Packaging, Project Management, Program Management, Event Management, Time Management, Selling, Team Management, Cross Selling, Up-selling, SPIN Selling, Enterprise Solution..., Microsoft CRM, SAP CRM, Oracle CRM, Salesforce.com, Salesforce.com..., Salesforce.com..., Salesforce.com..., Chemical Safety, Industrial Chemicals, Sales Leadership..., National Sales Training, Training & Development, Franklin Covey, Global Business..., Business Decision Making, Marketing, Business Process

Education
Illinois State University   1987 — 1991
BS, Management & Marketing

Palatine High School   1984 — 1987
Business

Experience
Timberlands Regional Support Network   February 2015 - Present
Butler Snow LLP  March 2012 - January 2015
Butler Snow LLP  October 2008 - March 2012
IKON Office Solutions   August 2005 - October 2009

Skills
Outlook, Administrative..., Westlaw, Filing, Document Review, Legal Writing, Legal Research, Litigation, Legal Assistance, Litigation Support

Education
Mississippi State University   2003 — 2004

Hinds Community College   2000 — 2003

Experience
CBRE  April 2014 - Present
Glory Capital   September 2012 - March 2014
Colliers International  May 2006 - September 2012
Ziff Davis Media  April 2004 - May 2006
IKON Office Solutions   March 2003 - April 2004

Skills
Financial Analysis, Strategic Planning, Business Strategy, Customer Relations, Real Estate, Tenant, Analytical Writing, New Business Development, Contract Negotiations, Entrepreneurship, Negotiation, Strategy Development, Due Diligence, Management Consulting, Investments, Contract Negotiation, Team Building, Business Planning, Real Estate Acquisitions

Education
Hobart and William Smith Colleges   1998 — 2002
BA, English, Media & Society

Experience
Gcom   November 2014 - Present
Capitol Computers  February 2011 - November 2014
Danka Office Imaging  July 2008 - August 2009
IKON Office Solutions   April 1999 - March 2008

Skills
Account Management, Sales Process, Solution Selling, Sales, Sales Management, Direct Sales, Telecommunications, B2B, Contract Negotiation, Consultative Selling, Document Management, Wireless Networking, Cold Calling, Managed Print Services, Managed Services, Security, New Business Development, Document Imaging, Data Center, Team Building, Business Development, Hosted Services, Cloud Computing, Hosted Microsoft..., Cloud Storage, IP Phones, IT Outsourcing, Hosted Voice, Cloud Security, Network Security, Network Design, Sonicwall, Microsoft Technologies, HP, Dell Computers, IT Solutions, Computer Software..., Process Improvement, SaaS, Sales Operations, Major Accounts, Professional Services, Sales Presentations, Customer Retention, Strategic Planning, Key Account Management, Networking, Channel Partners, Software Industry, Strategic Partnerships

Education
Husson College   1985 — 1987
Business management

Cony High School   1979 — 1983
Yes, Academic

Experience
Radiant Pools   July 2015 - Present
RegUSA   March 2010 - June 2015
IKON Office Solutions   March 2009 - March 2010
GlaxoSmithKline  June 2007 - December 2008
Tech Valley Payroll   2006 - 2007
triVIN, Inc  April 2004 - March 2006
Companies of JJ Young, LLC   January 2002 - April 2004
Outback Steakhouse  1998 - 2002
Outback Steakhouse  1998 - 2002

Skills
Sales Operations, Marketing Strategy, Direct Sales, Cold Calling, Sales, Sales Management, Training, Salesforce.com, New Business Development, Account Management, Business Development, Public Speaking, Sales Process, Strategic Planning

Education
Siena College   2000 — 2002
B.S., Marketing Management

Hudson Valley Community College   1993 — 1997
A.S., Business Administration

Shenendahowa High School

Shenendahowa High School

Shenendahowa High School

Experience
Platts  2011 - 2012
R. R. Donnelley   2011 - 2011
Hewlett-Packard  2007 - 2010
BMC Software  2005 - 2007
IKON Office Solutions   2002 - 2005
Xerox Corporation  1983 - 2001

Education
University of Houston

Houston Community College

Experience
Ricoh Americas Corporation  September 2010 - Present
IKON Office Solutions   April 2003 - September 2010
PSINet Inc.  June 2000 - April 2003
DC Hey, an Alco Standard Company   June 1995 - June 2000

Skills
Sales Process, Direct Sales, Sales Management, B2B, Sales Operations, Account Management, New Business Development, Strategy, Business Planning, Business Development, Contract Negotiation, Sales Force Development, Performance Management, B2B Marketing Strategy, Pipeline Management, KPI Dashboards, Forecast Management

Education
Harvard Business School Executive Education
HBP Leadership Development Program

University of Wisconsin-Madison
Bachelor of Applied Science (B.A.Sc.)

Experience
St. Dominic Hospital  July 2015 - Present
St. Dominic Hospital  January 2011 - June 2015
St. Dominic Hospital  June 2006 - December 2010
St. Dominic Hospital  April 2003 - May 2006
St. Dominic Hospital  March 2002 - May 2003
St. Dominic Hospital  March 1999 - February 2002
St. Dominic Hospital  January 1998 - February 1999
St. Dominic Hospital  January 1997 - December 1997
IKON Office Solutions   January 1996 - December 1996

Skills
Citrix, Healthcare Information..., Active Directory, Disaster Recovery, Windows Server, Computer Hardware, SCOM, Microsoft SQL Server, Networking, SCCM, Troubleshooting, Windows, Virtual Desktop..., VMware, VPN, Department Budgeting, Cisco Technologies, Integration, Cloud Computing, Data Center, Management, System Administration, Virtualization, Security, Servers, Storage, Firewalls

Education
Mississippi College   1994 — 1996
Computer Science

Hinds Community College   1991 — 1994

Experience
Blue Coat Systems  June 2012 - Present
Blue Coat Systems  April 2009 - June 2012
Blue Coat Systems Inc.  October 2006 - April 2009
IKON Office Solutions   April 2006 - October 2006
IKON Office Solutions   October 2004 - April 2006
IKON Office Solutions   May 2002 - October 2004

Skills
VPN, TCP/IP, DHCP, Troubleshooting, AIX, FTP, CRM, Technical Support, Security, LDAP, Virtualization, Active Directory, Microsoft Exchange, LAN-WAN, DNS, Windows, Network Security, VMware, Firewalls, Computer Security, Cloud Computing, Antivirus, WAN, Bluecoat, Data Center, IPS

Education
Heald College   2000 — 2002
AAS, Computer Technology

University of Phoenix
BS, Information Technology

Experience
IKON Office Solutions   Production and Color System SpecialistIKON2000 - Present

Education
Hofstra University   1985 — 1987

Experience
NYS  February 2008 - Present
Albany Medical Center  2005 - 2008
Ikon Education   1993 - 2004
New Horizons  1993 - 2004
Computer Education Services Corp   1998 - 2003
OA Systems   1993 - 2003
IKON Office Solutions   1993 - 2003

Skills
Disaster Recovery, Networking, Data Center, Troubleshooting, Security, Cloud Computing, Virtualization, IT Management, VMware

Education
Hudson Valley Community College   1984 — 1988
Associate of Arts and Sciences (AAS), Data Processing

Experience
IKON Office Solutions   June 2005 - March 2008
Time Warner Cable Media Sales  June 2003 - June 2005
Enterprise Rent-A-Car  May 2002 - February 2003

Education
Hartwick College   1998 — 2002
BA, Business Management

Experience
Valley Office Systems  April 2004 - Present
IKON Office Solutions   June 1995 - March 2004
Yost Office Systems   June 1990 - May 1995

Skills
Solution Selling, Sales Process, B2B, Cold Calling, Managed Print Services, Account Management, Major Accounts, Document Management, Direct Sales, Selling, Customer Service, Marketing, Sales Operations, Sales Presentations, Ricoh, Sales, Document Imaging, Sales Management, Managed Services, Lead Generation, Photocopier

Education
Idaho State University   1973 — 1977
Bachelor of Arts (B.A.), Marketing

Elko High School   1969 — 1973

Experience
HD Supply  November 2008 - December 2011
Lone Star College Tomball Campus   April 2008 - August 2008
Southern Worldwide Logistics   July 2007 - November 2007
Steverson Staffing  February 2002 - July 2007
Halliburton  March 2006 - February 2007
Steverson Staffing  September 2005 - March 2006
Resource Staffing  February 2005 - November 2005
Accounting Alternatives  October 2004 - January 2005
IKON Office Solutions   January 2004 - September 2004

Education
Sam Houston High Scool   1976 — 1979

Houston Community College
Assocaites, Business Management

Houston Community College
Associates Degree, Business Management

Texas School of Business
Diploma, Word Processing

Experience
Harbor East Real Estate   November 2014 - Present
Clearpath Entertainment & Productions   August 2012 - Present
Pride Technologies @ Morgan Stanley   April 2012 - April 2014
IKON Office Solutions   July 2010 - April 2012
Live Nation  2007 - April 2009
BP  2006 - 2007
BP  June 2001 - 2006

Skills
Customer Service, Event Planning, Outlook, Administrative..., Microsoft Office, Social Networking, Social Media, Data Entry, Microsoft Excel, Office Equipment, Microsoft Word, PowerPoint

Education
Ashford University   2009 — 2011
BA, Social Science

Houston Community College   2001 — 2004
General Studies

Experience
Shipman & Goodwin LLP  July 2010 - Present
IKON Office Solutions   August 2000 - March 2010

Skills
Administrative..., Outlook, Microsoft Office, Customer Service, Office Management

Education
Howard University   1992 — 1993

Experience
Documation  January 2011 - Present
American Financial Strategies USA   September 2009 - July 2010
IKON Office Solutions   April 1997 - July 2009

Skills
Account Management, Managed Print Services, Solution Selling, Document Imaging, Sales Process, Cold Calling, Direct Sales, Managed Services, Salesforce.com, Marketing, Negotiation, Sales Operations, Sales, Sales Presentations, Selling, B2B, Document Management, Major Accounts, Contract Negotiation, Sales Management, CRM, Customer Retention, Customer Satisfaction, Key Account Management, Professional Services, Lead Generation, Team Leadership, Business Development, New Business Development, Management, SaaS, Forecasting, Team Building

Education
Hofstra University   1969 — 1973
BS, Business

Experience
Time Warner Cable Business Class  September 2012 - Present
Harland Technology Services  June 2009 - September 2012
AT&T Mobility  February 2004 - February 2009
IKON Office Solutions   January 2001 - January 2004

Skills
Solution Selling, Sales Process, Direct Sales, Qualifying Prospects, B2B, Account Management, Salesforce.com, Sales Management, New Business Development, Sales Operations, Cold Calling, Contract Negotiation, Managed Services, Sales Presentations, Negotiation

Education
Northern Illinois University   2000 — 2000
Bachelors of Science, Business Administration

Illinois State University   1996 — 1999
Bachelor of Arts (BA), Business Administration and Management, General

Experience
Empyrean Benefit Solutions  June 2010 - Present
Digitex Corporation   October 2003 - January 2010
IKON Office Solutions   January 1994 - January 2002

Skills
Desktop Application..., SQL, Encryption Software, Active Directory, Business Analysis, Computer Hardware, SharePoint, SDLC, JavaScript, Access, Microsoft SQL Server, Technical Support, Networking, System Administration, Salesforce.com

Education
University of Houston-Downtown
Bachelor of Business Administration (BBA), Computer Information Systems

Houston Community College
Associate of Arts (AA)

Experience
Central 1 Credit Union  August 2010 - Present
Central 1 Credit Union  July 2008 - July 2010
Credit Union Central of Ontario  July 2007 - June 2008
IKON Office Solutions   2001 - 2005

Skills
Microsoft Office, Access, Budgeting, Customer Service, Customer Relations, Budgets, Banking, Process Improvement, Software Documentation, Business Analysis, Financial Analysis, Analysis, Financial Services, Project Management

Education
International Facilities Management Association (IFMA)   2010 — 2012
FMA Designation

Humber College   1993 — 1996
Business Administration and Management, General

Experience
EKOS Corporation  January 2012 - Present
Covidien  January 2008 - January 2012
Bacchus Vascular  January 2008 - April 2009
SonoSite  October 2006 - January 2008
Solvay Pharmaceticals   2001 - 2006
Xerox  1998 - 2001
IKON Office Solutions   1996 - 1998

Skills
Operating Room, Sales Operations, Market Development, Start-ups, Medical Devices, Hospitals, Sales, Vascular, Capital Equipment, Management, Cold Calling, Cardiology, Sales Management, Orthopedic, Salesforce.com, Pharmaceutical Sales, Managed Care, Physicians, Sales Force Development, Healthcare, Neurology, Recruiting, Customer Service, Urology, Team Building, Strategic Planning, Spine, Sales Process, OB/GYN, Surgery, Oncology, Product Launch, Clinical Research, Cath Lab, Interventional Radiology, Neurosurgery, Disposables, Surgical Instruments, Dermatology, Ultrasound, Surgeons, Selling Skills, General Surgery, Vascular Surgery, Interventional..., Selling, Medical Sales, Hospital Sales, Gastroenterology, Sales Effectiveness

Education
High Point University   1987 — 1993
BS, Business/Economics

James Madison High School   1983 — 1987

Paul VI High School   1983 — 1984

Experience
Oxy  May 2013 - Present
Cal Dive International  November 2010 - May 2013
Cal Dive International  December 2003 - October 2010
IKON Office Solutions   September 2001 - December 2003
Melton & Melton, LLP   January 2001 - August 2001
Dresser Valve Division   June 2000 - December 2000
Northwest Bank  August 1995 - June 2000

Skills
Consolidation, Financial Reporting, Bilingual, General Ledger, Accounting Research, Accounting

Education
Houston Baptist University   1996 — 2000
Bachelors of Business Administration

Experience
Aldridge  May 2015 - Present
RICOH USA  April 2009 - May 2015
IKON Office Solutions   April 2007 - April 2010

Skills
Customer Satisfaction, Outlook, Access, Customer Service, Invoicing, Microsoft Excel, Human Resources, Legal Assistance, Contract Negotiation, Litigation Support, Litigation, Document Management, Training, Management, Document Review, Adobe Acrobat, Filing, Scanners, Legal Documents, Document Imaging, Fax, Insurance, Computer Forensics, Time Management, File Management, Account Management, Technical Support

Education
Houston Community College
Telecommunications Management

San Jacinto College
Business and Administration

Experience
Marketing  February 2014 - Present
Loma Trucking & Landscaping Supplies   August 2012 - July 2013
The Meadows of Southgate   July 2010 - August 2012
Home Instead Senior Care  January 2009 - July 2010
IKON Office Solutions   2007 - 2009
Metro Shores Financial   2006 - 2007
Metropolitan Title Company  February 1997 - January 2006

Skills
Real Estate License, Real Estate, Property Management, Marketing, HUD, Short Sales, Customer Service, Sales, Referrals, Advertising, Social Media, Foreclosures, Residential Homes, Budgets, Training, Recruiting, Selling, Program Management, Contract Negotiation, Leadership, Sellers

Education
Henry Ford Community College

Redford High School

Experience
FedEx Office  February 2012 - Present
IKON Office Solutions   February 2009 - October 2011
FedEx Office  September 2006 - February 2009
Palo Alto Bowl   May 2004 - September 2005

Skills
PowerPoint, Training

Education
Heald College
High School Diploma; AAS, IT