IKON Office Solutions
Industry: Company
DescriptionIKON Office Solutions was a company based in Malvern, Pennsylvania. It was the world's largest independent provider of document management systems, copiers and services until it was purchased by manufacturer Ricoh in 2008. Headquarters: Malvern, Pennsylvania, United States Founded: 1952 Number of employees: 20,000 Acquisition date: November 2008 Parent organization: Ricoh
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IKON Office Solutions Employees
Ruckus Wireless February 2013 - Present
Ruckus Wireless November 2011 - January 2013
Cinergy Wi-Fi, Inc October 2009 - December 2011
Xirrus August 2008 - October 2009
Dynamic Network Solutions Group, Inc March 2002 - August 2007
IKON Office Solutions 1999 - 2001
Skills
CWNA, WLAN Site Survey, WLAN Deployment..., Post installation..., Cabling, WLAN, RADIUS, 802.1x, Customer Service, Sales, Ruckus Wireless, Wireless Networking, Surveying, Wireless, Troubleshooting, VoIP, Network Design, WiFi, IP, Software Installation, Networking, AirMagnet, CWAP, CWDP, CWSP, CWNE, Network Security, Firewalls, Integration, Enterprise Software, Routing, Cisco Technologies, Ethernet, Network Architecture, Switches, WAN, TCP/IP, Routers, Cisco IOS, Network Engineering, LAN-WAN, Telecommunications
Education
Community College of the Air Force 1994 — 1998
Associates, General
Rigby High School 1992 — 1994
Diploma, Standard Dipoloma
Vendor Direct Solutions October 2014 - Present
DTI LLC January 2011 - September 2014
Merrill Corporation November 2008 - January 2011
Ricoh Company Ltd. June 2002 - November 2008
IKON Office Solutions April 2000 - August 2001
Apple July 1991 - April 2000
Skills
Vendor Management, Litigation Support, Account Management, Cross-functional Team..., Time Management, Professional Services, Human Resources, Operations Management, Document Review, Document Imaging, IPRO, Salesforce.com, Office Operations, Team Building, Managed Print Services, Legal Research, Customer Service, Negotiation, Inventory Management, Reprographics, PeopleSoft, Event Planning, Social Networking, Office Services, Clerical Skills, VoIP, Filing, FileSurf, Online Research, Third Party Vendor..., Receptionist Duties, Presentation Development, Multi-line Phone, Graphic Design, Microsoft Office, Business Travel..., calendar management, Call Processing, Internet Research, Business Correspondence, Guest Service Management, Conference Services, Meeting Scheduling, Event Promotions, Email Screening and..., Social Promotion, Fundraising, Event Management, Events Coordination, Administrative Office...
Education
De Anza College 1988 — 1989
Business/Office Automation/Technology/Data Entry, 3.47
First Hospitality Group March 2013 - Present
Employment Endearvors May 2010 - Present
GotchaCovered January 2008 - Present
FRANCHOICE, INC January 2002 - January 2008
CARLSON COMPANIES, INC January 2000 - January 2001
IKON Office Solutions January 1995 - January 2000
CARLSON COMPANIES, INC January 1993 - October 1995
Carlson Wagonlit Travel January 1986 - January 1990
Skills
Leadership, Training, Management, Business Development, Start-ups, Sales, Talent Management, Project Planning, Market Planning, Franchising, Team Building, Coaching
Education
McConnell Travel School
Concordia College
Organizational Development
Hennepin Technical College
The Travel Institute
Travel and Tourism, Travel and Tourism
Dorsey & Whitney LLP June 2012 - Present
AppleOne Employment Services March 2014 - Present
Metropolitan State University December 2013 - March 2014
Agile-1 September 2012 - September 2013
IKON Office Solutions October 2009 - July 2011
Skills
Event Planning, Event Management, Administrative Work, Document Production, Project Planning, Document Management, Legal Documents, Travel Planning, Microsoft Office, Social Media, Graphic Design, Web Design, Adobe Creative Suite, Data Entry
Education
Metropolitan State University 2013 — 2015
Bachelor's Degree, Individualized Studies
Dakota County Technical College 2007 — 2012
Associate of Applied Science (A.A.S.), Graphic Design
Hitachi Data Systems February 2015 - Present
Stanford Health Care October 2014 - February 2015
Randstad Technologies US: Yesvideo June 2014 - August 2014
Securematics January 2013 - August 2013
Apple July 2012 - December 2012
Netflix December 2011 - April 2012
Namco Bandai Games America (Merged with Namco Networks America Inc.) January 2011 - May 2011
Namco Networks America Inc. (Merged with Namco Bandai Games America) May 2008 - December 2010
IKON Office Solutions January 2007 - April 2008
IKON Office Solutions January 2004 - December 2007
Skills
Quality Assurance, Testing, Video Games, Process Improvement, Mac OS X, iPhone, Windows, Sound, XP, Software Documentation, OS X, JIRA, PS3, Android, Xbox 360, iOS, Microsoft Office, Test Planning, Seapine Test Track Pro, Windows 7, Mobile Games, Mobile Applications, Flash, PSP, Console, Computer Games, Team Leadership, Mobile Devices, BREW, Outlook, Xbox, J2ME, Gameplay, Project Management, Microsoft Excel, Casual Games, Social Games, Microsoft Word, Composition, MMO, Customer Service, Music, Analysis, Team Building, Social Networking, Game Design Documents, Software Installation, Console Games, Wii, SAP
Education
Star Career Academy-New York 2014 — 2014
still attending., Comp TIA/A+ certification
De Anza College 2002 — 2003
Cupertino, Computer Science; Music
De Anza College 1998 — 2000
NA, English/Music
De Anza Art 1998 — 1999
Ricoh Americas Corporation September 2013 - Present
Ricoh Americas Corporation January 2011 - September 2013
Ricoh Americas Corporation May 2006 - January 2011
IKON Office Solutions January 2004 - May 2006
US Army January 1991 - January 1995
Skills
Process Improvement, Cross-functional Team..., Six Sigma, Project Management, Leadership, Business Process..., Management, Business Analysis, Visio, MS Project, Analysis, Continuous Improvement, MS Excel Pivot Tables, Data Analysis, Minitab, Distributed Team..., Microsoft Office, Access Database, Oracle Applications, Requirements Gathering, Requirements Analysis, SharePoint, Project Manager..., Project Coaching, Intelligence Analysis, Foreign Languages, Military Experience, Radio Broadcasting
Education
Nichols College 1996 — 2001
Master of Business Administration (MBA), Business Administration and Management, General
Defense Language Institute 1991 — 1992
Diploma, Russian Language
Providence College 1985 — 1989
Bachelor's degree, Spanish Language and Literature
Saint John's High School 1981 — 1985
Robert Half Technology July 2013 - Present
Robert Half Technology July 2011 - Present
Net Sentrix 2001 - 2011
IKON Office Solutions 2009 - 2010
Firewheel BIble Fellowship 2006 - 2009
Texas A&M University System 1999 - 2001
Skills
Application Development, Web Development, Staffing Services, Information Technology, Consulting, Software Development, Business Analysis, Networking, Program Management, Business Intelligence, Management, Microsoft SQL Server, Databases, Windows Server, Project Management, Leadership, Cloud Computing, SDLC, Team Leadership, IT Management, SharePoint, IT Service Management, Vendor Management, Network Administration, SaaS, Security, Professional Services, Integration, Web Applications, Project Planning, Data Center, IT Strategy, Enterprise Software, Management Consulting, Quality Assurance, CRM, C#, Human Resources, Requirements Analysis, Enterprise Architecture, Business Process, ASP.NET, Software Project..., Mobile Applications, Disaster Recovery, Visio
Education
Dallas Theological Seminary 2004 — 2007
Master of Arts, Christian Education
Texas A&M University 1996 — 2001
BBA, Information and Operations Management
J.J. Pearce
Lake Anna Marina August 2014 - August 2015
Labor Ready November 2010 - November 2013
IKON Office Solutions October 2006 - June 2010
Volt Services Group March 2005 - October 2006
AITC August 2004 - January 2005
Temporary Solutions, Inc. July 2002 - August 2004
Kyocera Mita America, Inc. January 2000 - June 2002
Skills
Recruiting, Interviews, Human Resources, Customer Service, Sourcing, Technical Recruiting, Training
Education
Cornell University 2006 — 2006
Certificate, HR Management Studies
Strayer University
BS, Criminal Justice - Administration
Ricoh Americas Corporation July 2008 - Present
IKON Document Services February 2007 - June 2008
IKON Office Solutions August 2005 - January 2007
IKON Office Solutions September 2004 - August 2005
IKON Office Solutions December 2000 - August 2004
Automated Mailing June 1999 - December 2000
Impact Proven Solutions September 1997 - June 1999
Impact Proven Solutions September 1996 - September 1997
North American Membership Group June 1996 - August 1997
Impact Proven Solutions June 1990 - September 1996
Skills
Human Relations, Sales Recruitment, Retention, Recruiting, Digital Printing, Direct Mail, Litigation Support, Print Production Process, Performance Management, Employee Training, Cold Calling, Account Management, People Skills, Human Resources, Talent Acquisition, Customer Retention, Sales Management, Leadership, Sourcing, Training, Project Planning, Onboarding, Strategy, Sales Process, Strategic Planning, Sales, Management, Sales Operations, Personnel Management, Screening Resumes, Employment Law, New Hire Orientations, Direct Sales, Applicant Tracking..., Program Management, HR Policies, Outsourcing, Screening, Time Management, Technical Recruiting, Process Improvement, Sales Presentations, Temporary Placement, Selling, Professional Services, Hiring, Workforce Planning, Organizational..., Payroll, Team Management
Education
Concordia University-Wisconsin 2007 — 2012
Masters
Xerox Services July 2008 - Present
Xerox July 2008 - December 2013
IKON Office Solutions March 2007 - January 2008
IKON Office Solutions November 2005 - March 2007
IKON Office Solutions January 2005 - November 2005
Xerox Corporation December 1999 - October 2004
Office Specialist March 1999 - December 1999
Skills
Office Equipment, Adobe Acrobat, Process Scheduler, Telephone Skills, Customer Satisfaction, Time Management, Digital Printing, Printers, Production Managment, Mailroom Operations, Training, Scanners, Customer Service, Quality Assurance, Microsoft Office, Team Building, Logistics
Education
Dallas County Community College 2000 — 2001
Interior Design
Tarrant County College 1997 — 1998
Interior Design, Computer Science
Kansas Hospice Care, LLC September 2014 - Present
Oklahoma Hospice Care April 2013 - Present
HospiceServe, LLC January 2013 - Present
Omega Health Care of Georgia September 2009 - January 2014
Omega Health Care of SW Missouri July 2009 - January 2014
Omega Health Care December 2007 - January 2014
Ricoh Business Systems January 2007 - October 2007
Lanier Worldwide, Inc. June 2000 - October 2007
Da-Com Corporation July 1998 - June 2000
IKON Office Solutions January 1995 - November 1997
Skills
Development Planning, Process Engineering, Healthcare, Sales Management, Administration, Selling, Business Process..., Sales Operations, Coaching, Marketing, Training, Strategy, Management, Team Leadership, Account Management, Team Building, Sales, Process Improvement, Leadership, Start-ups, Strategic Planning, Recruiting, Public Speaking, System Administration, New Business Development, Program Management, Marketing Strategy, Time Management, Enterprise Software, Customer Service
Education
Missouri Southern State University 1985 — 1988
Bachelor, Marketing Mgmt, Finance, 3.5
Crowder College 1983 — 1985
Business
Neosho High School 1979 — 1983
Diploma, General
Carmart LLC. January 2014 - Present
MJM Entertainment & Photography 1995 - Present
Ash Brokerage May 2013 - December 2013
Carisma Auto Group June 2009 - May 2013
Advanced Wireless Solutions December 2000 - June 2009
Metrocall Wireless January 1998 - December 2000
IKON Office Solutions August 1996 - December 1998
United States Air Force June 1986 - July 1996
Skills
Life Insurance, Annuity Sales, Long Term Care Insurance, Disability Insurance, Critical Illness, Relationship Management, New Business Development, Medical Underwriting, Negotiation, Long-term Care, Financial Advisory, Financial Planners, Fixed Annuities, Whole Life, Insurance, Event Planning, Event Management, Wedding DJ, Project Management, Promotions, Party Plan, Term Life Insurance, Marketing, Sales, Financial Planning
Education
Troy University 1989 — 1991
Bachelor's degree, Business Administration and Management, General
Community College of the Air Force 1986 — 1989
Associates Degree, Criminal Justice and Corrections
IKON Office Solutions June 2006 - June 2011
Ricoh Americas Corporation June 2011 - 2011
IKON Office Solutions September 2003 - June 2006
Skills
Cold Calling, Document Management, Document Imaging, Major Accounts, Managed Print Services, Salesforce.com, Solution Selling, Sales Process, Account Management, Photocopier, Managed Services, Direct Sales, Customer Service, Cross-functional Team..., Team Building, Management, Microsoft Office, Strategic Planning, Forecasting, Contract Negotiation, Budgets, B2B, Project Management
Education
Cornell University 1996 — 1998
J.P. Morgan June 2013 - Present
World Changers Church Dallas December 2010 - June 2013
Bank of America May 2007 - February 2009
Compass Bank June 2006 - March 2007
JP Morgan Chase Bank January 2004 - June 2006
Bank of America October 2001 - October 2003
IKON Office Solutions December 1997 - September 2000
Skills
Banking, Mortgage Lending, Portfolio Management, Credit, Loans, Investments, Credit Cards, Customer Service, Retail Banking, Series 6, Series 63, Life Insurance, Notary Public, Operations Management
Education
Dallas Baptist University 2011 — 2012
Master of Arts in Management (MAM), Management (with a concentration in Human Resources)
Dallas Baptist University 2009 — 2011
Bachelor of Business Studies (B.B.S.), Business
Southwest Mississippi Community College
Associate of Science, Marketing and Management
Hope Global February 2013 - Present
Ricoh Americas Corporation 2004 - February 2013
IKON Office Solutions August 1989 - 2004
Skills
Advanced user of..., Excellent verbal and..., Solid analytical,..., Capability to manage..., Strong interpersonal..., Proven ability to deal..., Ability to work..., Problem Solving, Project Management, Microsoft Office, Confidentiality, Account Management, Customer Service, Sales Management, Team Building, Document Imaging, New Business Development, Photocopier, Selling, Solution Selling, Sales Operations, Business Development, Networking, Marketing, Spreadsheets, Salesforce.com, Sales, Document Management, Scanners, Sales Process, Cold Calling, Sales Presentations, Customer Satisfaction, Direct Sales, Leadership, B2B
Education
Community College of Rhode Island 1998 — 2004
Associate of Arts and Sciences (AAS), Administrative Office Technology, 3.95
ExactDirect July 2014 - Present
Schneider National May 2010 - July 2014
IKON Office Solutions August 2008 - May 2010
Skills
Transportation..., Logistics, Truckload, LTL, Shipping, Transportation Planning, Trucking, Container, International Logistics, Process Scheduler, Supply Chain, Procurement, Pricing, Purchasing, Sales, Transportation, Freight, Sales Operations, Logistics Management, 3PL, Negotiation, Flatbed, Warehousing
Education
Cornell College 1995 — 1997
English / Political Science
Arrow Electronics 2013 - Present
Staples 2010 - 2012
IKON Office Solutions 2008 - 2010
Konica Minolta Business Solutions U.S.A., Inc. 2007 - 2008
The Coral Group 2005 - 2007
Skills
Customer Service, Account Management, Salesforce.com, Sales Process, Sales Presentations, Direct Sales, B2B, Sales, New Business Development, Direct Marketing, Cold Calling, Marketing, Solution Selling, Marketing Communications, Marketing Strategy, Territory Management, Building Relationships, Sales Prospecting, Energetic team player, Sales Negotiating, Goal-oriented..., Dispute Resolution, Human Resources, EEOC, HRIS, Problem Solving, Decision Analysis, IT Sales, Qualifying Prospects
Education
St. Ambrose University 2004 — 2006
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Community College of Aurora
Human Resource Management, Human Resources Management and Services, 4.0
Scott Community College 2002 — 2004
Ricoh Americas Corporation June 1984 - Present
IKON Office Solutions 1998 - 2002
IKON Office Solutions 1996 - 1998
IKON Office Solutions 1990 - 1996
Skills
Project Planning, Leadership Development, Call Centers, Telephony, Workforce Management, Performance Management, Cross Functional Team..., Project Management, Operating Budgets, Management, Customer Service
Education
Dekalb Technical College 1982 — 1984
Associate of Electronic Engineering
KYOCERA Document Solutions Canada June 2011 - Present
OCE Canada Inc, a Canon Group Company September 2005 - August 2011
Danka Office Imaging 2003 - 2005
Kyocera Mita 2000 - 2003
IKON Office Solutions 1997 - 2000
Pitney Bowes 1989 - 1997
Skills
B2B, Sales Management, Solution Selling, Consultative Selling, Business Management, P&L Management, Account Management, Management, Sales Process, Selling, New Business Development, Direct Sales, Managed Print Services, Customer Satisfaction, Major Accounts, Customer Retention, Leadership, Team Leadership, Customer Service, Sales Operations, Sales, Salesforce.com, Marketing, Sales Presentations, Key Account Management, Cold Calling, Lead Generation, Team Building, Document Imaging, Strategic Partnerships, Business Development, Product Marketing, CRM, Document Management, Managed Services, Outsourcing, Digital Printing, Channel Partners, Professional Services, Human Resources, Product Management, SaaS, Forecasting, Contract Negotiation, Operations Management, Strategy, Cross-functional Team..., Photocopier, Pricing, Enterprise Software
Education
Université du Québec à Montréal / UQAM 1998 — 2000
MBA
Concordia University 1978 — 1982
B.A.
Collège Marie-Victorin 1975 — 1978
D.E.C.
Walker Funeral Homes January 2004 - Present
Brown Colonial Mortuary January 2006 - December 2008
IKON Office Solutions January 2002 - January 2006
Skills
Grief Counseling, Community Outreach, Family Services, Compassion, Funeral Homes, Memorial Services, Ceremonies, Customer Satisfaction, Public Speaking
Education
Cypress College 2006 — 2007
Associate's degree, Mortuary Science and Embalming/Embalmer
Konica Minolta Business Solutions U.S.A., Inc. August 2015 - Present
INNOVEX Co December 2014 - Present
Xerox January 2012 - December 2014
Xerox December 2009 - January 2012
Xerox Corporation March 2007 - December 2009
IKON Office Solutions July 2004 - March 2007
South Shore Document January 1998 - May 2004
Skills
Sales, Managed Services, Account Management, Managed Print Services, B2B, Document Imaging, Salesforce.com, Direct Sales, Selling, Business Strategy, Business Planning, Professional Services, Strategic Partnerships, Cloud Computing, Sales Management, Process Improvement, Solution Selling, Document Management, Enterprise Software, Management, Business Development, Contract Negotiation, Marketing Strategy, Channel Partners, Channel, Partner Management, Sales Process
Education
D'Amore-McKim School of Business at Northeastern University 1991 — 1995
MBA, Business Administration and Management, General
Northeastern University 1986 — 1990
BSBA, Finance
Massachusetts Maritime Academy 1982 — 1985
none, Engineering
Lockheed Martin December 2013 - Present
Lockheed Martin September 2010 - December 2013
Lockheed Martin 2007 - 2010
Lockheed Martin 1999 - 2010
DLA Piper 1998 - 1999
IKON Office Solutions 1996 - 1999
Skills
Financial Analysis, Financial Reporting, Financial Modeling, Estimating, Project Bidding, Government Proposals, Program Management, DFMA, FAR, DFAR, Change Management, Restructuring, Mergers & Acquisitions, Acquisition Integration, Operations Management, Leadership Development, Strategic Planning, Financial Risk..., Program Evaluation, Strategy, Forecasting, Proposal Writing, Leadership, Earned Value Management, Project Management, Management, Budgets, Process Improvement, Government Contracting, Analysis, DoD
Education
Notre Dame of Maryland University
Masters in Leadership & Management, Principled Leadership
Howard University
Bachelors of Business Administration Finance Concentration, Finance, General
Cornell University 2014 — 2015
Certificate in Financial Management and Analysis, Accounting and Finance
American Express OPEN February 2015 - Present
Rewards Network May 2013 - August 2014
Rewards Network January 2012 - June 2013
Rewards Network December 2006 - September 2012
IKON Office Solutions November 2005 - December 2006
Integrated Marketing Solutions January 2005 - November 2005
Skills
Salesforce.com, Customer Retention, Account Management, New Business Development, B2B, Sales, Sales Process, Marketing Strategy, Cold Calling, Marketing, Social Media Marketing, Email Marketing, Sales Presentations, Event Planning, Cross Selling, Communication Skills, Microsoft Office, Facebook Marketing, Teamwork, Product Marketing, Sales Operations, Applicant Tracking..., Start-ups, Corporate Communications, Superior Sales Skills, Brand Awareness, Data Analysis, Market Analysis, Territory Management, Change Management, Strategy, Sales Management, Training, Competitive Analysis
Education
West Virginia Wesleyan College 1995 — 1999
BA, Public Relations and Business Administration
CQUniversity 1998 — 1998
BS, International Public Relations and Int'l HR
YPO - Young Presidents' Organization July 2014 - Present
Infinity Communications Inc April 2005 - Present
Young Presidents' Organization July 2012 - Present
Young Presidents' Organization (YPO-WPO) 1999 - Present
WhiteHat Inc 2001 - 2004
Jawz Inc 2000 - 2001
IKON Office Solutions 1998 - 2000
IKON Office Solutions (Atlantic Canada) 1996 - 1998
Canon Canada 1995 - 1996
Canon 1992 - 1995
Skills
Executive Management, Entrepreneurship, Board, Social Media, Social Networking, Public Relations, Public Speaking, Marketing Strategy, Marketing Communications, Digital Marketing, Digital Media, Event Management, Web, Web Development, Web Analytics, Training & Development, Video, Marketing, Leadership, Social Media Marketing, Sales Management, Strategy, Integrated Marketing, Strategic Planning, Management, Employee Training, Blogging, Sales, Sponsorship, Media Relations, Corporate Communications, Training, Newsletters, Strategic Communications, Online Marketing, Brand Management, Brand Development, Digital Strategy, Online Advertising, Non-profit Boards, Events, World Travel, Managing Meetings, Start-ups, New Business Development, Business Strategy, Business Development, Team Building, Strategic Partnerships, Lead Generation
Education
Concordia University 1980 — 1984
BA, Business, Management, Marketing, and Related Support Services
Vanier College 1978 — 1980
Social Sciences
Contracting January 2012 - Present
National Capital Flag October 2009 - January 2011
NATO September 2004 - March 2009
IKON Office Solutions July 2000 - September 2004
Archer Management Services June 1995 - July 2000
Skills
Operations Management, Inventory Management, Customer Service, Logistics, Process Scheduler, Contract Management, Budgets, Project Planning, Strategic Planning, Management, Negotiation, Shipping, Microsoft Office, Employee Relations, Coaching, Human Resources, Process Improvement, Training
Education
Community College of Philadelphia 1985 — 1986
A.A, Information Systems
Goetze Dental 2011 - Present
Kerr TotalCare August 2008 - May 2011
IKON Office Solutions May 2001 - May 2007
Education
Cottey College
Associate of Arts (AA)
Metropolitan State College of Denver
Bachelor of Science (BS)
Breslin, Young, & Slaughter July 2013 - Present
M&T Bank August 2012 - June 2013
AIG Bank 2008 - August 2012
CIT November 2005 - January 2008
IKON Office Solutions August 2004 - October 2005
PwC September 2001 - June 2004
Skills
Financial Reporting, Auditing, Accounting
Education
Delaware State University 1997 — 2001
BS, Accounting
Dun & Bradstreet (D&B Canada) February 2005 - Present
IKON Office Solutions February 2004 - January 2005
Xerox Canada December 1992 - January 2004
Accutech Computer Systems Ltd. October 1989 - December 1992
Skills
New Business Development, Solution Selling, Selling, Marketing Strategy, Sales Process, Marketing, Business Strategy, Contract Negotiation, CRM, Business Process..., Salesforce.com, Sales, B2B, Account Management, Outsourcing, Cold Calling, Direct Sales, Team Building, Lead Generation, Business Planning, Sales Presentations, Negotiation, Strategic Planning, Customer Retention, Management, Sales Management, Teamwork, Direct Marketing, Business Analysis, Coaching, Customer Service, Consultative Selling, Customer Relations, Problem Solving, Team Leadership
Education
Dalhousie University 1977 — 1982
Bachelor of Commerce (B.Com.), Marketing and Finance, Honors
NH Air National Guard February 2011 - Present
United States Air Force December 2010 - Present
Ricoh USA May 2007 - Present
United States Air Force November 2008 - December 2010
IKON Office Solutions 2006 - 2008
Skills
Radiology, Direct Sales, Heavy Equipment, Fitness Training, Direct Marketing, Technology Evaluation, Technology...
Education
DeVry University 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Technical Management
Community College of the Air Force 2008 — 2010
Associates Applied Science, Radiologic Science
Campbell High School
Nielsen December 2013 - Present
IKON Office Solutions January 2009 - January 2013
IKON office Solutions/Ricoh January 2009 - January 2013
2006-2009 January 2006 - December 2009
Konica Minolta Business Solutions U.S.A., Inc. January 2003 - April 2009
Ikon Office Solutions January 1999 - January 2006
Federal Account January 1995 - January 1999
American Society of Composers, Authors and Publishers January 1989 - January 1995
ASCAP January 1985 - January 1989
Skills
Sales, Selling, Training, Cold Calling, Trade Shows, Process Improvement, Sales Process, Managed Print Services, Solution Selling, Direct Sales, Account Management, B2B, Salesforce.com, Sales Operations, Document Imaging
Education
Community College of Rhode Island
IKON office Solutions, Training Center
Johnston High School
Johnston Senior High School Graduate
SiteLogic January 2004 - Present
C2 Media January 2000 - January 2004
IKON Office Solutions May 1995 - January 2000
Skills
Project Management, Team Building, Salesforce.com, Document Management, Litigation Support, Negotiation, Account Management, IPRO, Litigation, Microsoft Office, Contract Negotiation, Microsoft Excel, Management, CRM, EDRMS, Training, Document Review, Analysis, Marketing, Microsoft Word, Business Development, Team Leadership, Access, New Business Development
Education
CUNY New York City College of Technology
Facilities Management
Multiscope Document Solutions September 2012 - Present
Canon Solutions America February 2007 - May 2012
IKON Office Solutions May 2002 - September 2007
Skills
Solution Selling, Print Management, Photocopier, Document Imaging, Salesforce.com, Managed Print Services, Sales Process, Direct Sales, Document Management, Cold Calling, Lead Generation, Major Accounts, Sales Management, Sales Presentations, Printers, Managed Services, Sales
Education
Community College of the US Air Force
Electromechanical Technology/Electromechanical Engineering Technology
PCMG October 2012 - Present
Portford Solutions Group, Inc. July 2011 - April 2012
Technology Integration Group January 2010 - June 2011
Systems Technology Associates (STA) 2008 - 2010
EMC 2005 - 2008
IKON Office Solutions 2002 - 2005
Oce-USA, Inc. 1997 - 2002
Skills
Cloud Computing, Virtualization, Managed Services, VMware, Business Continuity, Enterprise Storage, EMC Storage, NetApp, Solution Selling, Account Management, Document Imaging, Professional Services, SaaS, Enterprise Software, Document Management, Documentum, Cisco Technologies, Citrix, CommVault, Backup Solutions, Dell PowerEdge Servers, HP, CCSP Certified, EMC Sales Professional...
Education
Cypress College 1981 — 1985
Associates of Arts, Business Administration
Northside Hospital-Radiology Scheduling September 2015 - Present
Northside Hospital February 2000 - September 2015
IKON Office Solutions January 1998 - January 2000
Skills
HIPAA, Microsoft Office, Training, Customer Service, Records Management, Software Documentation, Troubleshooting, Windows, Linux, Unix, DOS commands, Adobe Acrobat, Optical Imaging, Medical Terminology, Call Centers, Data Entry, Leadership, Public Speaking, Team Building, Sales, Access, Strategic Planning, Project Management, Insurance, Visio, Program Management, System Administration, Human Resources, Administration, Microsoft Word, Microsoft Excel, Social Media, Budgets, Team Leadership, Process Improvement, Management, Networking
Education
Kaplan University-Davenport Campus 2014 — 2016
Information Technology
Kaplan University 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Information Technology
Dekalb Technical College 2006 — 2009
Associate of Applied Science, Information Technology
Redan High School 1986 — 1989
HID Global April 2008 - Present
Fargo Electronics, Inc September 2004 - September 2006
IKON Office Solutions December 1990 - April 2001
Skills
Leadership Development, Creative Strategy, Client Relationship..., Access Control, CRM, Security, Marketing Strategy, Sales, Account Management, Product Marketing, P&L Management, New Business Development, Business Development, Strategy, Strategic Partnerships
Education
Concordia College 1981 — 1985
Bachelor of Arts, Business Economics
Comfort Community Center March 2009 - Present
United Nations - ILO (Geneva, Switzerland) January 2004 - October 2005
IKON Office Solutions February 2002 - October 2002
Harvard University October 2000 - April 2001
GE Capital - USA March 2000 - October 2000
Eziba.com November 1999 - March 2000
Yale University December 1996 - September 1999
Oracle UK 1990 - 1992
Skills
Community Outreach, Program Development, Leadership Development
Education
Coventry University
MS, Informational Systems
GDP Technologies September 1999 - Present
Konica Minolta Business Solutions U.S.A., Inc. August 1997 - August 1999
IKON Office Solutions July 1978 - July 1997
Skills
Account Management, B2B, Customer Service, Sales Process, Leadership, Cold Calling
Education
Darton College 1971 — 1972
Accounting and Finance
Northwest Cooperative Development Center December 2014 - Present
Public Relations Advisor August 2010 - August 2014
Clallam County Economic Development Council February 2011 - December 2013
Honda of Kirkland February 2009 - March 2010
Broadway Toyota June 2007 - September 2008
Austin Connect April 2002 - May 2007
IKON Office Solutions February 2001 - March 2002
AutoNation June 1998 - May 2001
Courtesy Pontiac-Suzuki January 1995 - May 1998
Continental Mazda/Honda January 1992 - January 1995
Skills
Account Management, Corporate Communications, Internal Communications, B2B, Client Communications, Crisis Communications, Crisis Management, Internal & External..., Virtual Teams, Management Consulting, Public Relations, Public Speaking, Marketing Communications, Marketing, Newsletters, Sustainability, Press Releases, Nonprofits, Fundraising, Editing, Leadership, Community Development, Proposal Writing, Corporate Social..., Negotiation, Communication
Education
Pinchot 2010 — 2013
Master of Business Administration (M.B.A.), Sustainable Business
Public Relations Society of America 1992 — 2010
Accredited, Public Relations and Communications
University of the State of New York 1988 — 1991
B.S, Liberal Studies (Emph. Sociology & Psychology)
Community College of the Air Force 1986 — 1991
A.A, Public Affairs
Vokalize June 2014 - Present
Vokalize 2012 - Present
Mutual of Omaha April 2013 - June 2013
VIP Transportation January 2009 - April 2010
TD Ameritrade May 2007 - February 2009
PC Professionals April 2006 - May 2007
First Source Mortgage January 2001 - January 2006
IKON Office Solutions November 1999 - November 2001
Skills
Marketing Strategy, Marketing, Volunteer Management, Grant Writing, Public Speaking, Management, Organizational..., Photography, Custom Remodeling, Carpentry, Computer Repair, Computer Network..., WiFi
Education
University of Nebraska at Omaha 2005 — 2006
Molecular Biology
Creighton University 1900 — 1904
Bachelor's degree, Environmental Biology
Tides Family Services October 2006 - Present
EA Engineering, Science, and Technology, Inc. 2005 - 2006
IKON Office Solutions 1998 - 2005
Skills
Non-profits, Community Outreach, Event Planning, Microsoft Office, Customer Service
Education
Community College of Rhode Island
Associate Degree, Liberal Arts
Rhode Island College
Bachelor of Arts, Psychology
Dakkota Integrated Systems September 2013 - Present
Xerox April 2012 - Present
Sam's Club March 2012 - September 2013
Midwest Logistics November 2012 - June 2013
Paladin August 2010 - April 2012
IKON Office Solutions December 2005 - August 2009
Snelling Personnel Services March 2005 - November 2005
OfficeTeam August 2002 - December 2004
Sentech Employment January 2004 - March 2004
Pitney Bowes Management January 1997 - September 2000
Education
Davenport University 1999 — 2007
B.S, Management
Davenport University
Bachelor of Business Administration, Management; 2007
Cleveland Clinic March 2012 - Present
Modern International Graphics January 2008 - January 2010
OfficeMax ImPress Print and Document Services June 2006 - December 2007
IKON Office Solutions October 1985 - April 2005
IKON Office Solutions / CopyAmerica / Original Copy Centers 1985 - 2005
Skills
Cross-functional Team..., Pre-press, Digital Printing, Software Documentation, Critical Thinking, Process Improvement, Account Management, Management, Customer Service, Sales, Project Management, Team Building, Healthcare, Inventory Management, Training, Quality Assurance, Leadership, Customer Satisfaction
Education
John Carroll University 1980 — 1981
Cuyahoga Community College
Franklin University
Lakeland Community College
Associate of Arts, Summa Cum Laude
St. Ignatius High School,
Team Financial Group December 2012 - Present
Applied Textiles Inc. November 2007 - December 2012
IKON Office Solutions 1997 - 2008
Skills
Photocopier, Fax, Managed Print Services, Cold Calling, Outlook, Scanners, Salesforce.com, Printers, Account Management, Sales, Lotus Notes, Inventory Management, Document Management
Education
Cornerstone University 2010 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Schoolcraft College 1981 — 1984
Studio 10 Dance June 2014 - Present
Silicon Valley Beer Week June 2013 - Present
Silicon Valley Restaurant Week July 2009 - Present
Metro Newspapers January 2008 - Present
Boulevards New Media January 2006 - Present
IKON Office Solutions October 2005 - December 2005
The Grill on the Alley March 1999 - September 2005
Skills
SEM, SEO, Digital Marketing, Lead Generation, PPC, Social Media Marketing, Social Media, Email Marketing, Online Marketing, Google Adwords, User Experience, Google Analytics, Online Advertising, Social Networking, Direct Sales, Analytics, Digital Strategy, E-commerce, Mobile Marketing, Facebook, Viral Marketing, Website Development, Keyword Research, Landing Page..., Digital Media, Strategic Partnerships, New Business Development, Brand Awareness, Reputation Management, Web Services, Metrics, Web Analytics, Link Building, Web Design, Conversion Optimization, Organic Search, Online Reputation..., Interactive Marketing, Search Advertising, Web 2.0, Media Planning, Integrated Marketing, Corporate Development, Product Strategy, Product Development, Social Commerce, Audience Analysis, Data Science, Digital Media Services
Education
Google Adwords 2007 — 2008
Certified Professional, SEO/SEM Google Adwords Professional and Account Manager
De Anza College 1997 — 2002
Intercultural Communications - Business
Hitachi Data Systems October 2010 - Present
sanofi-aventis June 2010 - September 2010
Pfizer September 2003 - April 2009
IKON Office Solutions March 2002 - September 2003
Skills
Technology Solutions, Solution Selling, SaaS, Salesforce.com, Storage
Education
Stockton University
Bachelor of Science (BS), Marketing
County College of Morris
Associate of Science (AS), Business Administration
Sirius Computer Solutions May 2015 - Present
North Carolina Air National Guard December 2002 - Present
Varrow November 2014 - April 2015
Varrow December 2010 - November 2014
Mecklenburg County August 2007 - December 2010
Mecklenburg County June 2005 - August 2007
Best Buy Inc September 2001 - May 2005
IKON Office Solutions May 2001 - September 2001
United States Air Force April 1997 - April 2001
Flow-Tek Inc. July 1995 - April 1997
Skills
Enterprise Backup, VMware, SAN, Active Directory, Help Desk Support, Windows Server, Hardware, Servers, Computer Hardware, Troubleshooting, Windows, Windows 7, Cisco Technologies, Data Center, Disaster Recovery, Virtualization, Enterprise Storage, Windows XP, HP, Storage, Microsoft Exchange, Operating Systems, Switches, EMC Storage, Routers, VPN
Education
Community College of the Air Force 1997 — 2003
Associates, Science Health Care Administration
Ninety Six High School 1991 — 1995
Diploma, Diploma
Apria Healthcare June 2014 - Present
Vaught, Inc. February 2010 - June 2014
GlaxoSmithKline July 2007 - February 2009
Innovex June 2006 - August 2007
IKON Office Solutions 2004 - 2006
Skills
Managed Care, Pharmacy, Hospitals, Pharmaceutical Industry, Process Improvement, Healthcare, Sales Operations, Contract Negotiation, Account Management, Pharmacy Benefit..., Product Launch
Education
Concord University 1994 — 1998
Business Adminstration, Management
Prounlimited October 2011 - Present
Bowne October 1995 - May 2009
IKON Office Solutions March 1995 - October 1998
Skills
QuarkXPress, Creative...
Education
Community College of Philadelphia 2010 — 2011
AAS, General Studies/DMI, 3.71
Fujitsu June 2015 - Present
Ricoh USA (formerly IKON Office Solutions) May 2009 - May 2015
IKON Office Solutions June 2007 - May 2009
Navtex Holdings November 2002 - June 2007
Seybold & Associates, Inc. February 1998 - November 2002
CompuTrac, Inc. 1989 - 1998
Barrister Information Services May 1987 - February 1989
Skills
CompTIA Certified..., AIIM Certified..., AIIM Certified..., Solution Selling, Account Management, Team Building, Contract Negotiations, Direct Sales, Sales Operations, Contract Negotiation, Document Imaging, Selling, Enterprise Content..., Sales, Telecommunications, Business Development, Start-ups, Sales Management, Sales Process, Leadership, Professional Services, SaaS, Content Management, Competitive Analysis, Strategy, Salesforce.com, Management, Pre-sales, Business Intelligence
Education
Dallas Baptist University 2004 — 2005
BAS, Business Administration
Milwaukee Area Technical College 1982 — 1984
AAS, Biomedical Electronic Technology
American Crematory Equipment Co. 2000 - Present
American Crematory Equipment 1997 - Present
American Crematory Equipment 1997 - Present
American Crematory Equipment 1998 - 2000
IKON Office Solutions 1992 - 1997
Natural Country 1981 - 1992
Education
Cypress College
Mortuary Science
Long Beach City College
Business
Xerox State Healthcare, LLC April 2011 - Present
Xerox State Healthcare, LLC December 2005 - April 2011
IKON Office Solutions July 2004 - December 2005
EDS, Inc. (HP) January 2004 - June 2004
NHIC, An EDS Company (HP) September 2002 - January 2004
Graybar Electric Co., Inc. July 1996 - July 2002
Department of Defense June 1986 - July 2002
Skills
Change Management, Leadership Development, Project Management, Process Improvement, Six Sigma, Team Building, Performance Management, Strategic Planning, Team Leadership, Training, Organizational..., Business Process..., Coaching, Program Management, Instructional Design, Business Analysis, Public Speaking, Management, Software Documentation, Cross-functional Team..., Business Development, Analysis, E-Learning, Distance Learning, Blended Learning, MediaWiki, Performance Consulting, Vendor Management, Operations Management, Policy, Performance Improvement, Data Analysis
Education
College of Commissioner Science
Master's degree
Community College of the Air Force
Logistics Management
Konica Minolta Business Solutions U.S.A., Inc. March 2013 - Present
Ricoh Americas Corporation June 2010 - March 2013
IKON Office Solutions - Ricoh USA June 2010 - March 2013
IKON Office Solutions June 2008 - June 2010
IKON Office Solutions August 2005 - June 2008
Kent Beverage Co January 2001 - August 2005
Mill Steel Company March 1999 - April 2000
The Pines Golf Course August 1988 - March 1999
Skills
Managed Print Services, Cold Calling, Solution Selling, Salesforce.com, Direct Sales, Account Management, Sales Process, B2B, Sales Management, Sales Presentations, New Business Development, Sales, Major Accounts, Document Imaging, Sales Operations, Digital Printing, Selling, Customer Retention
Education
Davenport University 1998 — 1999
B.S., Marketing, Finance
Grand Valley State University 1996 — 1998
N/A, Marketing
Grand Rapids Community College 1993 — 1996
Associates, General Business
Grandville High School 1989 — 1993
H.S. Dipolma, General Education
Infogroup - Referencegroup September 2010 - Present
InfoUSA June 2008 - September 2010
ReferenceUSA June 2008 - September 2010
infoUSA August 2003 - June 2008
IKON Office Solutions December 2001 - August 2003
InfoUSA January 2000 - December 2001
IKON Office Solutions August 1996 - December 2000
IKON Office Solutions February 1995 - August 1996
Skills
Strategic Planning, Sales Presentations, Team Building, Marketing, Email Marketing, Contract Negotiation, Customer Retention, Team Leadership, CRM, Negotiation, Strategic Partnerships, Customer Service
Education
Creighton University 1986 — 1994
Bachelor of Arts (BA), Journalism
Schneider National May 2010 - Present
IKON Office Solutions October 2008 - August 2010
Blue Sky Ink March 2004 - June 2009
Washoe Family Magazine May 2008 - October 2008
IKON office solutions 1999 - 2000
Education
Cornell College 1995 — 1997
Knepper Press April 2015 - Present
Ditto Document Solutions June 2006 - April 2015
Ditto Document Solutions March 2001 - June 2006
Business Alternatives 1997 - 2001
IKON Office Solutions 1994 - 1997
Xerox Business Services 1989 - 1994
Skills
Digital Printing, Offset Printing, Variable Data Printing, Direct Mail, Pre-press, Print Management, Bindery, Customer Service, Sales, Web Services, Inventory Management, Project Management, Account Management, Marketing, Leadership, Operations Management, Customer Satisfaction, Training, Cold Calling, Direct Sales, New Business Development, Direct Marketing, Production Planning, Production Managment
Education
Community College of Allegheny County 1987 — 1990
Serra Catholic High School 1983 — 1986
BTG International Inc. January 2013 - Present
BTG INTERNATIONAL, INC December 2010 - December 2012
Catholic Health Initiatives March 2009 - December 2010
Comcast March 2010 - July 2010
Rosenberg & Parker September 2007 - February 2009
AQUA AMERICA, INC August 2001 - September 2007
ASSETTRADE.COM April 2000 - June 2001
IKON Office Solutions August 1999 - April 2000
DE LAGE LANDEN FINANCIAL SERVICES, INC September 1986 - August 1999
Skills
Marketing, Coordination, Meeting Planning, Meeting Scheduling, Logistics Management, Administrative..., Project Planning, Budgets, Human Resources, Pharmaceutical Industry, Microsoft Excel, Office Management, Spreadsheets, Calendaring, Event Planning, Microsoft Office, PowerPoint, Outlook, Management, Travel Arrangements, Invoicing, Clinical Development, Fax, Accounting, System Administration, Call Centers, Office Equipment, Product Launch
Education
Main Line Paralegal 1991 — 1992
Certification, Legal
Delaware County Community College 1984 — 1985
Business Administration and Management, General
Lower Merion High School 1979 — 1982
Diploma
Dell December 2012 - Present
Dell August 2010 - November 2012
Dell Financial Services October 2008 - January 2011
Dell Financial Services November 1999 - September 2008
IKON Office Solutions February 1998 - October 1999
Forte, Inc September 1986 - January 1998
Skills
Business Process..., Business Analysis, Vendor Management, Process Improvement, Cross-functional Team..., Risk Management, Team Leadership, Change Management, Program Management, Operations Management, Strategic Planning, Team Building, Business Intelligence, Six Sigma, E-commerce, Outsourcing, Strategy, Marketing
Education
Concordia University-Austin
Routh Crabtree Olsen, PS fka Johnson and Freedman, LLC May 2013 - Present
Prommis Solutions LLC August 2011 - Present
Paramont Staffing August 2011 - December 2011
Document Technology Inc. May 2010 - July 2011
Pepper Hamilton LLP November 2006 - March 2010
Discovery October 2004 - November 2006
Gaylord Container November 2002 - June 2005
Digital Legal Service October 2003 - October 2004
Liberty Legal Service September 2001 - October 2003
Ikon Office Solutions March 1999 - January 2001
Skills
Litigation Support, Cad Operating, Customer Service, Invoicing, Access, Accounting, Microsoft Excel, Project Management, Microsoft Word, Negotiation, PowerPoint, Microsoft Office, Legal Research, Outlook
Education
Delaware Technical and Community College-Stanton-Wilmington 1991 — 1997
Associates, Architecture
Delaware State University 1989 — 1990
Delaware Technical & Community College
Associates, Architectural Engineering Technology
Menards Store August 2015 - Present
Menards Store August 2015 - Present
Sears Holdings Corporation/Kmart August 2011 - July 2015
Quincy University September 2009 - May 2011
Quincy University September 2009 - May 2011
Minnie Daycare January 2009 - April 2011
Cuyahoga Community College April 2008 - December 2008
Cuyahoga Community College August 2005 - April 2008
IKON Office Solutions November 2006 - November 2007
Kelly Service/Key Bank August 2004 - December 2004
Skills
Time Management, Customer Service, Teamwork, PowerPoint, Event Planning, Data Entry, Outlook, Microsoft Word, Public Speaking, Social Networking, Microsoft Office, Leadership, Editing, Community Outreach, Filing, Typing, Microsoft Excel, Research, Human Resources, Higher Education, Fundraising, Nonprofits, Social Media, Teaching, Management, Strategic Planning, Team Building, Budgets, Administration
Education
Kaplan University 2011 — 2013
Masters, Healthcare Administration
Quincy University 2009 — 2011
Bachelor's of Science, Business Management
Quincy University 2009 — 2011
Bachelors of Science, Management
Cuyahoga Community College 2001 — 2008
Associate of Applied Business, Business Management/ Office Operations
Cuyahoga Community College 2001 — 2008
Associate of Applied Business Degree, Management / Operations
John Wood Community College 1983 — 1983
GED, Adult High School/Secondary Diploma Program
Esquire Deposition Services March 2013 - Present
Esquire Deposition Solutions July 2011 - March 2013
Esquire Deposition Services April 2008 - July 2011
Ricoh Financial Services August 2007 - April 2008
IKON Office Solutions February 1998 - May 2007
Skills
Microsoft Office, Recruiting, Strategic Planning, Customer Service, Outlook, Leadership, Team Building, Project Management
Education
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.), MBA
University of Phoenix 2003 — 2006
Bachelor's Degree
Dekalb Technical College 1996 — 1997
Certificate, Paralegal Training
Realogy Holdings Corp. May 2013 - Present
William Raveis Real Estate February 2007 - May 2013
IKON Office Solutions 2002 - 2007
Skills
Relocation, Real Estate, Training, Sellers, Sales Management, Executive Development, Recruiting, Management, Business Development, Sales, Leadership, Selling, Contract Negotiation
Education
Cornell University
Executive Leadership
Southern Connecticut State University
Bachelor of Science (BS), Business, Management, Marketing
Teva Pharmaceuticals May 2013 - Present
Warner Chilcott August 2010 - April 2013
IKON Office Solutions August 2009 - August 2010
SCADAware, Inc March 2009 - August 2009
Daniel Webster College June 2008 - March 2009
Seaboard International Forest Products January 2007 - March 2009
Summer Winter Action Tours January 2004 - August 2006
Skills
Customer Relations, Pharmaceuticals, Sales Management, Business Strategy, Promotions, Pharmaceutical Sales, Graphic Design, Cold Calling, Marketing Strategy, Marketing Communications, Product Marketing, Customer Service, Pharmaceutical Industry, Marketing, Sales Operations, Sales, Public Speaking, Strategic Planning, New Business Development, Product Development, Leadership, Management, CRM, Selling, Account Management, B2B, Business Planning, Direct Sales, Entrepreneurship, Integrated Marketing, Negotiation, Product Launch, Recruiting, Sales Process, Salesforce.com, Retail, Competitive Analysis, Selling Skills, Sales Force Development, Market Research, Sales Presentations, Lead Generation, Market Planning
Education
Daniel Webster College 2006 — 2008
BS, Marketing and Business
Coldwell Banker Residential Brokerage September 2012 - Present
Coldwell Banker Commercial NRT May 2011 - September 2012
Coldwell Banker Commercial NRT January 2006 - May 2011
Jack Lupo Realty January 2002 - January 2006
IKON Office Solutions January 1996 - August 1998
Education
McGill University 1987 — 1990
Bachelor of Arts, Economics
Dawson College 1986 — 1987
Finance
Marianopolis College 1985 — 1986
Business
Reid Hurst Nagy Inc. CGA's July 2013 - Present
Matthews Campbell, CA December 2012 - June 2013
JFSA May 2012 - November 2012
Descheneaux Insurance Recruiters Ltd. May 2011 - May 2012
The Sankofa Center September 2010 - October 2010
The Village, Camp & Conference Centre August 2008 - August 2010
Matthews Campbell, CA December 2007 - May 2008
The John Howard Society of the Lower Mainland of BC September 2006 - May 2008
Vancouver Parole Board 2007 - 2008
IKON Office Solutions 2002 - 2004
Skills
Non-profits, Event Management, Community Outreach, Policy, Human Resources, Creative Problem Solving, Visual Merchandising
Education
Vancouver Community College 2013 — 2013
Fashion Merchandising
Simon Fraser University 2004 — 2008
BA, Criminology
Concordia University 2002 — 2004
Sociology
Dawson College 1997 — 2000
Diploma, Creative Arts
Wagar High School 1993 — 1997
Ricoh USA July 2015 - Present
Ricoh Americas Corporation July 2012 - Present
Ricoh Americas Corporation November 2011 - Present
IKON Office Solutions 1996 - 2011
Robert Half International March 1994 - June 1996
Ross Medical Education Center September 1991 - March 1994
Skills
Training & Development, Change Management, Succession Planning, Talent Management, Human Resources, Employee Engagement, Interviews, Leadership Development, Temporary Placement, Marketing, Business Planning, Talent Acquisition, Onboarding, Employee Relations, Recruiting, Customer Retention, HRIS, Performance Management
Education
Davenport University 1984 — 1986
Bachelor of Business Administration, General Business
Northwestern Michigan College 1982 — 1984
Associate of Applied Science
Fannie Mae May 1995 - Present
IKON Office Solutions July 1990 - April 1995
Xerox Corporation September 1976 - June 1990
Skills
Meeting Planning, Event Planning, Facilities Management, Budget Planning and..., Space-planning, Project Planning, Strategic Planning, Project Management, Analysis, Customer Service, Time Management, Customer Support, Space planning, Process Scheduler, Financial Reporting, Contract Negotiation, Contract Management, Leadership, Negotiation, Microsoft Office, Event Management
Education
Community College of Philadelphia 2005 — 2007
Associates, Accounting
Temple University 2005 — 2006
Certification, Certified Meeting Planning/Professional
The Steely Group February 2014 - Present
The Bradford Exchange September 2013 - February 2014
Preferred Meal Systems November 2011 - September 2013
Oak Park Elementary District 97 August 2008 - April 2011
Preferred Meal Systems 2011 - 2011
The Lenox Suite/ James Hotels 1998 - 2005
Pitney Bowes Management Services 1998 - 1999
IKON Office Solutions 1997 - 1999
Staffing Consultants 1995 - 1998
Skills
Coaching, Management, Staff Development, Employee Relations, Personnel Management, Leadership Development, Customer Service, Compliance, Food Service, Microsoft Office, Painting, Leadership, Performance Management, Onboarding, Human Resources, PowerPoint, Employee Benefits, Training, Public Speaking, Hospitality Management, Process Improvement, Social Media, Recruiting, Non-profits, Team Building, Event Planning, Microsoft Word, Project Management, Microsoft Excel, Promotions, Graphics, Event Management, Talent Management, Marketing, Talent Acquisition, New Hire Orientations, Employee Training, Policy, HRIS, Strategy, Temporary Placement, Hiring, Organizational..., Payroll, Applicant Tracking..., Employee Engagement, Creativity, Change Management, Strategic Planning, Consulting
Education
Northern Illinois University 2013 — 2013
SPHR Certification Course
Concordia University-River Forest 2010 — 2012
MAT
Illinois State University 1988 — 1992
BS, Art
St. Ferdinand
Ricoh-USA Inc. May 2015 - Present
IKON Office Solutions June 2008 - April 2012
IKON Office Solutions May 2006 - June 2008
Canon Business Solutions September 2004 - March 2006
Skills
Change Management, Market Penetration, Business Development, Selling, Leadership, Sales, B2B, Sales Process, Solution Selling, Cold Calling, Direct Sales, Key Account Management, Sales Presentations, Account Management, Major Accounts, Sales Operations, Sales Management, Managed Print Services, New Business Development, Networking, Document Imaging, Professional Services, Customer Retention, Business Planning, Negotiation, Marketing Strategy, Direct Marketing, Marketing, Market Development, Recruiting, Forecasting, Digital Printing, Enterprise Content..., Outsourcing, Product Launch, Team Leadership, Training, Print Management, Ricoh, Product Marketing, Management, Strategic Selling, Cross-functional Team..., Team Building, Building Relationships, Strategy, Contract Negotiation, Cloud Computing, Complex Sales, Salesforce.com
Education
SUNY at Buffalo 1998 — 1999
Daemen College 1997 — 1998
Dutchess Community College 1994 — 1997
Ricoh Americas Corporation November 2011 - February 2015
IKON Document Services 2009 - 2011
IKON Office Solutions 2002 - January 2007
Skills
Solution Selling, Document Imaging, Selling, Sales Operations, Sales Process, Cold Calling, Management, Professional Services, Training, New Business Development, Managed Print Services, B2B, Human Resources, Sales Presentations, Coaching, Account Management, Salesforce.com, Sales, Document Management, Client Relations, Customer Experience, Client Services, Technical Support, Team Management, Customer Satisfaction, IT Hardware Support, Windows 7, Windows 8.1
Education
Siena College 1995 — 2000
Bachelor of Science, Marketing Management
CUNY Bronx Community College
Cardinal Hayes HS
C:Dox 2006 - Present
Community Health Partners January 2005 - May 2006
IKON Office Solutions September 2003 - August 2004
Skills
Legal Research, Litigation, Trials, Legal Assistance, Civil Litigation, Litigation Support, Document Review, Depositions, Commercial Litigation, Westlaw, Mediation
Education
University of Agriculture, Al 2001 — 2003
Bachelor's, Food Science and Technology
Cuyahoga Community College
Ricoh Americas Corporation July 2015 - Present
US Air Force Reserve November 2011 - Present
Ricoh Americas Corporation 2009 - May 2015
IKON Office Solutions March 2008 - 2009
Target October 2003 - March 2008
Skills
Security Clearance, Troubleshooting, Military, DoD, Operations Management, Process Improvement, Customer Service, Computer Hardware, Team Building, Help Desk Support, Inventory Management, Leadership, Logistics, Team Leadership, Government, Quality Assurance
Education
De Anza College
Trident University International
Bachelor of Science (BS), Logistics
Ricoh Americas Corporation December 2013 - Present
Ricoh Americas Corporation March 2012 - December 2013
Ricoh Americas Corporation March 2008 - March 2012
IKON Office Solutions January 2002 - March 2008
Skills
Management, Time Management, Budgets, Customer Satisfaction, Customer Service, Team Building, Accounting, Operations Management, Invoicing, Team Leadership, Account Management, Process Improvement, Leadership, Training, Photocopier, Document Management
Education
Davenport University 2003 — 2009
ABA, MANAGEMENT
Universal Services of America August 2014 - August 2015
ACN March 2014 - August 2014
Spitzer Kia 2013 - 2014
USAMOTORCARS October 2012 - April 2013
Cambridge Companies 2013 - 2013
Heritage Home Health Care 2010 - 2011
IKON Office Solutions 2006 - 2007
Pitney Bowes 2005 - 2006
CEOGC 2000 - 2002
Skills
Fax, PowerPoint, Coaching, Management, Microsoft Excel, Human Resources, Employee Relations, Team Building, Account Management, Marketing, Public Relations, Talent Acquisition, New Hire Orientations, Hiring, Business Planning, Event Management, Marketing Communications, Marketing Strategy, Negotiation, Research, Strategic Planning, Team Leadership, Customer Service
Education
Kaplan University 2006 — 2010
Bachelor of Science degree, Paralegal Studies
Kaplan University, Davenport, IA 2006 — 2010
Bachelor's, Paralegal Studies
Cuyahoga Community College
Early Childhood, Early Childhood Education and Teaching
Eco Builders & Remodeling April 2013 - October 2014
Forest Lawn Memorial Parks and Mortuaries May 2011 - September 2012
ACCO Engineered Systems April 2005 - July 2010
IKON Office Solutions February 2001 - March 2005
Skills
QuickBooks, Accounts Payable, Accounts Receivable, Administrative..., Receptionist Duties, Telephone Reception, Customer Service, Payroll, Training
Education
De La Salle University
Business Administration and Management, General
Ricoh Business Solutions October 2008 - Present
Saymar Digital Systems December 2000 - June 2008
IKON Office Solutions September 1998 - November 2000
Skills
Management, Software Installation, Sales, Customer Service, Account Management, Leadership, New Business Development
Education
County College of Morris 1999 — 2001
Graphic Design
Vernon High School 1997 — 1998
High School
Randolph High School 1994 — 1997
Senona, Inc. July 2008 - Present
Summit Innovations, Inc. 2004 - 2008
WRK Systems Inc. 1998 - 2004
IKON Office Solutions 1996 - 1998
Skills
Customer Service, Account Management, Strategic Partnerships, Customer Product..., Business Operations, Computer Hardware, Procurement, Windows 7, Troubleshooting, Software Installation, Microsoft Office, Windows, Marketing, Technical Support, Networking, Inventory Management, Computer Repair, Management, Windows XP, Customer Satisfaction, Creative Writing
Education
Creighton University 2006 — 2010
Bachelor of Arts (B.A.), English/Creative Writing
Nebraska College of Business 1994 — 1996
Associate's degree, Computer Installation and Repair Technology/Technician
Keystone Digital Imaging (KDI) February 2014 - Present
American Duplicating Products, Inc. January 2013 - May 2013
Stewart Business Systems December 2011 - January 2013
Hilyards Inc May 2009 - September 2010
Konica Minolta Business Solutions, Inc. July 2008 - May 2009
Ikon Office Solutions August 2006 - July 2008
Winner Automotive November 2005 - May 2006
The Fitness SuperStore August 2000 - April 2005
Mid Atlantitic Capital Mortgage 2004 - 2005
Skills
Contract Negotiation, Project Management, Proposal Writing, Purchasing, Outsourcing, Payroll, Technology Needs..., Bookkeeping, Retail, Solution Selling, Sales Process, Cold Calling, Direct Sales, Account Management, New Business Development, Document Imaging, Microsoft Office, Strategic Consulting, Managed Print Services, Document Management, Sales, Major Accounts, Selling, Sales Presentations, Salesforce.com, Professional Services, Networking, Lead Generation, Customer Retention, Pricing, Key Account Management, Deal Closure, Strategic Partnerships, Print Management, Team Building, Training, Leadership, CRM, Business Process, Business Planning, Cloud Computing, Forecasting, Process Improvement, Team Leadership, Digital Printing, Building Relationships, Qualifying Prospects, Customer Service, Consulting, B2B
Education
Temple University 2005 — 2006
Bachelor of Science, Business Management
Delaware County Community College 2004 — 2006
Business Administration and Management, General
Garnet Valley 1988 — 1999
hibu April 2015 - Present
parsonsKellogg November 2012 - April 2015
New York Jets July 2011 - November 2012
IKON Office Solutions November 2009 - July 2011
Virginia Tech July 2008 - October 2009
ESPN August 2007 - July 2008
Central Connecticut State University June 2007 - June 2008
Eident Sports Marketing 2005 - 2006
Skills
Account Management, Customer Service, Public Relations, Sales Management, Sales, Salesforce.com, Direct Sales, Event Management, Project Management, Leadership, Business Strategy, Team Management, Marketing, Business Development, Sales Operations, Management, Event Planning
Education
Johnson & Wales University 2004 — 2007
Bachelors
Community College of Rhode Island 2001 — 2003
Associates Degree
Johnston High School 1997 — 2000
HELP Foundation 2011 - July 2015
H&R Block 1998 - April 2015
IKON Office Solutions 1985 - 2005
Skills
Administrative Work, Customer Service, Benefits Administration, Payroll Processing, Receptionist Duties, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Power Point, Internet & Library..., Typing, Filing, Bookkeeping, Copying, Bindery, Accounts Receivable, Office Management, Marketing, Freelance Writing
Education
Cuyahoga Community College
Associate of Arts (AA)
City Pages November 2014 - Present
WaterFilters.NET June 2013 - September 2014
TopRank Online Marketing May 2010 - June 2013
TopRank Online Marketing November 2008 - May 2010
TopRank Online Marketing January 2007 - November 2008
Applegate Supply March 2006 - December 2006
City Pages May 2002 - March 2006
IKON Office Solutions October 2000 - February 2002
Skills
Email Marketing, Copywriting, SEO copywriting, SEO, Google Analytics, Web Analytics, Account Management, WebTrends Analytics, Conversion Optimization, Small Business Online..., Content Marketing, PPC, Blog Marketing, Press Releases, Online Marketing, SEM, B2B, Analytics, Online Advertising, Organic Search, Digital Marketing, Interactive Marketing, Content Strategy, Integrated Marketing, B2B Marketing, Social Media Marketing, Digital Strategy, Lead Generation, Craft Beer, Beer, SEO Copywriting
Education
Creighton University 1996 — 2000
BSBA, Marketing / Management Information Systems
Pure Storage September 2013 - Present
Radius Intelligence May 2013 - August 2013
Demandforce October 2012 - May 2013
Kovarus November 2011 - October 2012
IKON Office Solutions December 2010 - November 2011
The Home Depot At-Home Services March 2010 - December 2010
University of Nebraska Medical Center June 2009 - August 2009
Skills
Salesforce.com, SaaS, Cloud Computing, Strategic Partnerships, Sales Operations, CRM, Selling, Storage, Lead Generation, Business Development, Enterprise Software, Sales, Sales Process
Education
University of Nebraska at Omaha 2007 — 2009
Bachelor of Science, Biotechnology
Dana College
Norfolk Catholic High School
Mother's Work Inc. November 1998 - June 2001
IKON Office Solutions June 1997 - December 1998
Blockbuster February 1993 - June 1997
Target January 1993 - February 1993
United Artists November 1992 - January 1993
Blockbuster November 1990 - July 1992
Popeyes Louisiana Kitchen June 1989 - October 1990
Skills
Customer Service, Retail, Management, Sales, Time Management, Event Planning, Public Speaking, Leadership, Outlook, Team Leadership, Team Building, Event Management, Fundraising, Volunteer Management, Volunteer Recruiting, Inventory Control, Merchandising, Budgets, Social Networking, Leadership Development, Microsoft Office, Access, Administration, Editing, Advertising, Strategic Planning, Microsoft Excel, Excel, Word, PowerPoint, Data Entry, Customer Relations, Non-profits, Volunteer Training, Non-profit Volunteer, Public Relations, Experience Working with..., Youth Leadership..., Web Design, Youth Mentoring, OneNote
Education
Daytona State College 1990 — 1992
AS, Graphic Design Technology
Spruce Creek High School 1987 — 1990
Lanyon February 2015 - Present
InterAct March 2012 - Present
Wake Forest University 2011 - 2012
ADP 2009 - 2011
American Express 2005 - 2009
InterContinental Hotels Group 2004 - 2005
Cornell University 2002 - 2004
IKON Office Solutions 1998 - 2002
Skills
Salesforce.com, Direct Sales, Account Management, B2B, Cloud Computing, Lead Generation, Management, Marketing, Marketing Strategy, New Business Development, SaaS, Sales, Sales Management, Sales Operations, Sales Presentations, Social Media Marketing, Solution Selling, Strategic Partnerships, Team Building
Education
Cornell University
IKON Office Solutions January 2005 - Present
Ricoh Business Solutions 2003 - Present
Xerox Business Services March 1991 - September 2003
Equitable Blueprint & Photoprint 1985 - 1990
Skills
Managed Print Services, Document Imaging, Major Accounts, Sales Process
Education
Cornell University
Boeing January 2007 - Present
AET Films May 2006 - August 2006
IKON Office Solutions January 2000 - May 2006
Mid States Supply September 1998 - December 1999
Plumbmaster, Inc. January 1990 - July 1998
Skills
Procurement, ITAR, Supplier Performance, Supplier Development, Supplier Diversity, Supply Management, Supplier Risk Management, Government Procurement, Supplier Evaluation, Supplier Negotiation, Materials Management, Strategic Sourcing, MRP, Spend Analysis, Supplier Sourcing, Cost Benefit, Source Selection, Aerospace, Aircraft, Supply Chain Management, FAR, Earned Value Management, Procurement Contracts, Subcontracts Management, Training, Leadership, Volunteering, Coaching, Employee Training, Pricing Analysis, Product Cost Analysis, Instructor-led Training, Process Improvement, Purchasing, Cross-functional Team..., Continuous Improvement, Program Management, Manufacturing, Supply Chain, Six Sigma, Contract Management, Lean Manufacturing
Education
Delaware County Community College 1987 — 1989
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
University of Phoenix
Widener University
BAYADA Home Health Care August 2014 - Present
Sightpath Medical March 2012 - August 2014
IKON Office Solutions July 2011 - October 2011
Target 2011 - 2011
Skills
Customer Service, Microsoft Office, Direct Sales, Microsoft Excel, PowerPoint, Microsoft Word, Team Leadership, Account Management, Sales, Team Building, Social Media, Coaching, Marketing, Leadership, Strategic Planning, Management
Education
Concordia University-St. Paul 2014 — 2015
Master of Business Administration (M.B.A.), Health Care Management, 4.0
University of Minnesota-Duluth 2007 — 2011
BBA, Marketing and Healthcare Management
Burnsville High School
Young Lives Grand Rapids September 2012 - August 2013
Becker Professional Education August 2011 - March 2013
Bethany Christian Services March 2008 - August 2011
IKON Office Solutions May 2007 - March 2008
2007 JW Messner/Marketing Tools, Inc February 2007 - May 2007
Davenport University October 2003 - February 2007
Best Western Grandvillage Inn October 2002 - October 2003
Skills
Sales, Staff Development, Recruiting, Event Planning, Public Speaking, Marketing, Customer Service, Business Development, Management, Time Management, Training
Education
Davenport University 1998 — 2003
Bachelor of Applied Science, Business Studies
Jenison High School 1994 — 1998
High School Diploma
Solenture, Inc. June 2009 - Present
The Duquesne Club June 1996 - Present
Club Fitness 2000, Inc. September 1999 - May 2005
Rusiewicz Funeral Holmes, inc June 1991 - June 1996
IKON Office Solutions 1993 - 1994
Fox Chapel Area School District 1993 - 1993
Skills
Direct Mail, Time Management, Strategic Planning, Investments, Insurance, Training, Marketing, New Business Development, Sales, Mergers & Acquisitions, Marketing Strategy, Small Business, Employee Benefits, CRM, Business Development, Entrepreneurship, Customer Service, Start-ups, Account Management, Strategy, Wealth, Disability Insurance, Fitness, Personal Training, Life Insurance, Health Insurance, Strategic Financial..., Estate Planning, Retirement, Asset Management, Wealth Management, Finance, Financial Advisory, Defined Benefit
Education
West Virginia Wesleyan College 1992 — 1998
MBA, Business
Davis and Elkins College 1987 — 1991
BS, Recreation Management/ Business
Burrell Sr High 1984 — 1987
IKON Office Solutions November 2008 - Present
Hume Imaging October 2008 - November 2008
Dalhousie University May 2005 - September 2008
Telecom Resource Innovations July 2004 - December 2004
University of Toronto July 2004 - October 2004
Infosys Technologies Ltd. September 2001 - July 2003
Skills
Requirements Analysis, Integration, Software Development, Management, Databases, Leadership, Content Management, Analysis, Enterprise Software, E-commerce, Project Management, Agile Methodologies
Education
Dalhousie University 2003 — 2008
Masters of E-Commerce
Regional Engineering College (REC), Trichy 1997 — 2001
B.E., Electronics and Communication
Aviva Canada September 2015 - Present
University Health Network August 2015 - Present
Intact Financial Corporation 2006 - July 2015
omah solutions inc October 2013 - March 2014
ING Insurance Company of Canada 2006 - 2009
IKON Office Solutions 1995 - 2005
Image Systems Solutions 1995 - 2005
Skills
Enterprise Content..., Content Management, SDLC, Enterprise Architecture, Solution Architecture, Requirements Analysis, XML, DB2, Agile Methodologies, Websphere, Data Warehousing, Oracle, Software Development, Software Project..., SOA, SharePoint, Spring, Integration, Agile Project Management, Weblogic, Requirements Gathering, UML, IT Strategy, Java Enterprise Edition, Application Architecture, PL/SQL, Data Modeling, Systems Analysis, Architectures, Databases, Unix, Tomcat, Web Services, WebSphere Application..., Database Design, Web Applications, Microsoft SQL Server, SQL, Business Process Design, Enterprise Software, Visio, Business Process, AIX, JSP, Data Migration, REST, JDBC, IT Management, Eclipse, Java
Education
Concordia University 1992 — 1994
Master’s Degree, Computer Science
Haigazian University 1981 — 1984
Bachelor's Degree, BS Computer Science
Broadview Security March 2003 - Present
IKON Office Solutions January 1994 - February 2002
Education
Northwood University 2008 — 2009
BAA, Management
Dallas County Community College 2000 — 2004
Dominion Systems, Inc. June 2005 - Present
IKON Office Solutions March 2000 - March 2005
Applebee's May 1994 - December 1999
Skills
VB.NET, Microsoft SQL Server, Visual Studio, SQL, Java, .NET, SaaS
Education
Davenport University 2002 — 2004
Bachelor's of Science, Computer Information Systems and Programming
IKON Office Solutions Tecnical SpecialistIKON1995 - Present
Education
Dallas County Community College 1988 — 1992
SANOFI-AVENTIS PHARMACEUTICALS February 2007 - Present
IKON Office Solutions April 2006 - February 2007
Medtronic February 2004 - April 2006
Medtronic June 2000 - February 2004
Medtronic December 1997 - June 2000
DART TRANSIT COMPANY September 1996 - December 1997
Skills
Sales Operations, Sales, Pharmaceutical Sales, Endocrinology, Diabetes, Cross-functional Team..., Urology, Sales Effectiveness, Training, Sales Force Development, Selling, Cardiology, Coaching, Nephrology, Product Launch
Education
Concordia University-St. Paul 2002 — 2004
Bachelors, Marketing
RASMUSSEN COLLEGE
AA, Sales and Marketing
LoanStar Home Lending December 2014 - Present
Banner Bank April 2013 - Present
Impressions By You November 2010 - Present
Lacamas Community Credit Union October 2012 - April 2013
Educational Opportunities for Children and Families November 2009 - September 2012
Educational Opportunities for Children & Families June 2008 - September 2012
Columbia Credit Union September 2007 - June 2008
Washington Mutual July 2004 - September 2007
Bankers Life and Casualty April 2004 - July 2004
IKON Office Solutions May 2003 - April 2004
Skills
Employee Relations, Performance Management, Coaching, Customer Service, Human Resources, Benefits Administration, Employee Benefits, Talent Management, Succession Planning, Team Building, Conflict Resolution, Organizational..., Recruiting, HRIS, Leadership Development, Budgets, Microsoft Office, Onboarding, Public Speaking, Sales, Nonprofits, Leadership, Management, Employee Training, Training, Strategy, Interviews, Policy, Personnel Management, Program Management, Business Development
Education
Portland State University 2010 — 2011
Certificate of Human Resources, Human Resources
University of Phoenix 2006 — 2009
MBA, Business Administration
Concordia University-Portland 2002 — 2003
BS, Business Administration / Communication
Washington State University 2002 — 2002
Human Resource Management
Eastern Washington University
Education
IKON Office Solutions March 2006 - Present
EB Games April 2005 - March 2006
EB Games February 2000 - April 2005
Skills
Troubleshooting, Active Directory, Process Improvement, Customer Relations, Microsoft Office, Lotus, Lotus Notes, Oracle E-Business Suite, Remedy, Blackberry, iPhone, Android, Pc Software, Pc Hardware, iPAD, BMC Remedy, Avaya, LANdesk
Education
Delaware County Community College 1997 — 2002
Associates, Computer Network Engineering
The Hartford August 2010 - Present
The Hartford January 2009 - June 2010
The Hartford June 2008 - January 2009
Wilson Sonsini Goodrich & Rosati February 2005 - October 2006
John Sidlow Consulting April 1999 - February 2004
Saama Technologies January 2001 - October 2002
Netopia August 1999 - December 2000
IKON Office Solutions October 1997 - June 1998
Skills
Legal Research, Legal Issues, Westlaw, Legal Writing, Litigation, Corporate Law, Litigation Support, Securities, Insurance, Mergers, Class Actions
Education
De Anza College 2004 — 2004
Paralegal Certificate, Paralegal Studies
San Jose State University 1994 — 1997
MA, History
San Jose State University 1990 — 1992
BA, History
IKON Office Solutions February 2005 - Present
IKON Office Solutions January 2005 - Present
IKON Office Solutions February 2005 - October 2006
Valley Yellow Pages February 2002 - February 2005
WHEEL WORKS January 2001 - January 2002
MONTGOMERY WARDS January 1998 - January 2001
Skills
Solution Selling, Selling, Sales Process, Account Management, Sales, Closing Deals, Negotiation, Territory..., SPIN Selling, Business Strategy, Complex Sales, Contract Negotiation, Cross-functional Team..., Managed Services, Professional Services, Capital Equipment Sales, Finance, Creative Financing, Solid computer skills, Consultative Sales..., Value Based Selling, Salesforce.com, SaaS, Document Management, Sales Presentations, New Business Development, Driving New Business, Sales Networking, Strategic Selling Skills, needs based selling, Managed Print Services, Strategy, Sales Management, Major Accounts, Direct Sales, Document Imaging, Software Industry
Education
De Anza College
DMNmedia May 2013 - Present
DMNmedia December 2008 - Present
Mosley Media Group July 2006 - October 2007
Univision Radio 2003 - 2005
NBC Telemundo Dallas 2001 - 2003
Entravision Communications 1997 - 2001
IKON Office Solutions 1997 - 1997
Three of Hearts 1996 - 1997
Neiman Marcus NorthPark 1993 - 1996
Chanel 1990 - 1993
Skills
Salesforce.com, Advertising, Media Planning, Advertising Sales, Account Management, Radio, Social Media Marketing, Cold Calling, Online Advertising, Broadcast, Digital Marketing, Social Media, New Business Development, Direct Sales, Sales, Email Marketing, Marketing, CRM, B2B, Creative Direction, Direct Marketing, Management, Mobile Marketing
Education
Del Mar College 1984 — 1989
Associates, Court Reporting
Texas State University 1983 — 1984
IKON Office Solutions July 1998 - Present
Education
Davenport University 2008 — 2008
Xerox/The Document Solutions Company February 2015 - Present
Sharp Business Systems September 2011 - March 2015
Ricoh Corporation March 2010 - November 2011
C and G Investments August 2005 - February 2010
Oce' Imagistics November 2005 - November 2007
Golden State Overnight February 2004 - May 2005
WorldCom/MCI February 2001 - April 2004
Genuity, Inc October 1998 - January 2001
IKON Office Solutions November 1988 - October 1998
Philidelphia Eagles and San Francisco Forty Niners February 1979 - July 1982
Skills
Product Marketing, Document Management, Sales Management, Telecommunications, Selling, Sales Operations, Enterprise Software, Business Development, Managed Services, Team Building, Cold Calling, Training, Management, Sales, Networking, Direct Sales, Customer Retention, Solution Selling, P&L Management, Sales Presentations, Forecasting, Recruiting, VoIP, B2B, Strategy, Sales Process, Marketing, Salesforce.com, Account Management, Major Accounts, Managed Print Services, New Business Development, Document Imaging, Key Account Management
Education
San Jose State University 1977 — 1980
Business Management
Cypress College
Business Administration and Management, General, 3.24
San Jose State University Business Management
Tactile Systems Technology June 2013 - Present
Tactile Systems Technology August 2012 - July 2013
Tactile Systems Technology November 2007 - August 2012
UBS Mortgage August 2004 - September 2007
IKON Office Solutions 1998 - 2000
United States Air Force January 1991 - April 1998
Skills
Customer Relations, Customer Service, Word, Outlook, Microsoft Office, Excel, Negotiation, Account Management, Strategic Planning, Medical Devices, Wound Care, Product Launch, Microsoft Excel, Project Management, Sales, Hospitals, Oncology, Microsoft Word, Vascular, Management, Cold Calling, Sales Operations, Healthcare, Vascular Surgery, Capital Equipment, Surgeons
Education
Concordia University-St. Paul 2002 — 2004
BA, Marketing Management
Richfield High School
National Design Build Services January 2015 - Present
Concordia Plan Services March 2013 - December 2014
The Lutheran Church Missouri Synod September 2008 - April 2013
Ajilon January 2006 - August 2008
IKON Office Solutions August 2003 - December 2005
Skills
Personnel Management, Customer Service, Change Management, Labor Relations, Microsoft Excel, Microsoft Word, Team Building, Microsoft Office, Leadership, Strategic Planning, Public Speaking, Recruiting, Marketing, Fundraising, Coaching, Non-profits, Social Media, Sales, Talent Acquisition, Supervisory Skills, Negotiation, Nonprofits, Event Planning, Training, Leadership Development, Research, Staff Development, Public Relations
Education
Concordia University-Wisconsin 2009 — 2012
Bachelor of Arts (BA), Major - Business Management Minor - Human Resource Management, Summa Cum Laude
Hazelwood East High School 1990 — 1994
Diploma, General
Ricoh USA June 2015 - Present
Ricoh USA October 2011 - June 2015
IKON Office Solutions June 2007 - September 2011
Skills
Customer Service, Microsoft Office, Process Improvement, Salesforce.com, Project Management, Software Documentation, Microsoft Word, Account Management, Microsoft Excel, Invoicing, Team Building
Education
Massasoit Community College 2004 — 2004
Liberal Arts and Sciences/Liberal Studies, 3.5
Massasoit Community College 2001 — 2001
Liberal Arts and Sciences/Liberal Studies, 2.9
Stonehill College 2001 — 2001
Psychology, 3.0
Dean College 1998 — 1999
Communication and Media Studies, 3.0
Xerox June 2005 - Present
IKON Office Solutions June 1996 - June 2005
Skills
Business Analysis, Process Improvement, Project Management, Outsourcing, Customer Service, Requirements Analysis, Managed Print Services, Account Management, Sales Process, Solution Selling, Direct Sales, Salesforce.com, Management, New Business Development, Cross-functional Team..., Sales Management, Sales
Education
Community College of Aurora 1982 — 1984
Associate’s Degree, Business Administration and Management, General
BASK Construction Inc. November 2011 - Present
Pitney Bowes January 2009 - 2011
Pitney Bowes Canada 2009 - 2011
Canon 2005 - 2008
Canon Canada Inc 2005 - 2008
IKON Office Solutions 2004 - 2005
Xerox 1996 - 2004
Xerox Canada Ltd 1996 - 2004
Skills
Managed Print Services, Solution Selling, Major Accounts, Complex Sales, Sales Process, Direct Sales, Cold Calling, B2B, Salesforce.com, Key Account Management, Sales Operations, Account Management, Selling, Strategic Selling, Sales Management, New Business Development, Managed Services, Variable Data Printing, SaaS, Professional Services, Sales Presentations, New Home Construction, Sales, Marketing
Education
Dalhousie University 1982 — 1984
MASc, Engineering
Technical University of Nova Scotia 1982 — 1984
MASC, Engineering
National Institute of Technology Tiruchirappalli 1976 — 1981
B Eng., Industrial Engineering
IKON Office Solutions July 2009 - Present
Chrysler 1993 - 2008
Chrysler 1993 - 2008
Skills
Sales Process, Sales Operations, Sales Management, Account Management, Cold Calling, Customer Retention, B2B, Key Account Management, Customer Satisfaction, Direct Sales, Contract Negotiation, Team Building, Negotiation, Sales, New Business Development, Sales Presentations, Competitive Analysis, Cross-functional Team..., Marketing, Process Improvement, Business Planning, Automotive, Salesforce.com, Inventory Management, Leadership, Automotive Parts, Pricing, CRM, Forecasting, Business Development, Product Development, Management, Advertising, Strategy, Strategic Planning, Project Management, Customer Service, Training, Team Leadership, Continuous Improvement, Operations Management, Business Strategy, Public Speaking
Education
Creighton University 1989 — 1993
BSBA, Marketing
IKON Office Solutions January 2011 - Present
Advanced Micro Devices September 1979 - July 2008
St Mark Lutheran Church August 1974 - June 1979
Skills
Customer Service, Customer Relations
Education
Concordia University Chicago 1970 — 1974
BA, Youth Ed/Music
Orange County Nameplate August 2004 - Present
IKON Office Solutions December 1999 - July 2004
Education
Daniel Webster College 1980 — 1982
AA, Business
CTG December 2010 - Present
Tioga Downs Racing & Entertainment August 2009 - December 2010
Circuit City October 2008 - March 2009
Unisys Corporation May 1999 - March 2009
IKON Office Solutions May 1998 - May 1999
General Automation Inc. March 1991 - April 1998
Toshiba Display Devices March 1989 - March 1991
Nixdorf Computer Corp 1978 - 1989
Nixdorf Computer Corp 1978 - 1989
Skills
Troubleshooting, Servers, Technical Support, Network Administration, Hardware, Cisco Technologies, HP, TCP/IP, Windows, Software Documentation, Software Installation, Active Directory, Project Management, Computer Hardware, Windows Server, VMware, VPN
Education
Penn Foster Career School 1988 — 1990
diploma, PC maintenance and repair
DeVry Technical Institute 1976 — 1978
A.A., electronics
Corning Community College
Midway Machinery Movers LLC January 2013 - Present
Kawasaki Motors Corp., U.S.A. October 2005 - January 2013
IKON Office Solutions 1998 - 2005
Skills
Account Management, Sales Management, Sales, Product Marketing, Sales Presentations, Cold Calling, New Business Development, Forecasting, Direct Sales, Inventory Management, Market Planning, Salesforce.com, Pricing, Customer Service
Education
Davenport University
Associate of Science (A.S.), Sales and Marketing
East Kentwood High School 1985 — 1989
Accusoft Corporation October 2010 - Present
AdvizeX Technologies February 2009 - December 2009
EMC February 2007 - January 2009
IKON Office Solutions 1999 - 2006
Skills
Government Contracts, New Business Development, Software Sales, Digital Imaging, ECM, Storage Area Networks, Data Management, Data Backup, Group Presentations, Business to Business..., Sales Management, B2B, Software Industry, Lead Generation, Enterprise Content..., Document Management, Government Procurement
Education
University of Tampa 1993 — 1996
BS, Criminology
Dean College 1991 — 1993
AA, Law
Illinois Paper and Copier May 2012 - March 2015
IKON Office Solutions May 2010 - May 2012
Advanced Medical Systems/Vygon February 2008 - August 2009
Solvay Pharmaceuticals January 2006 - November 2007
Advanced Medical Systems November 2003 - November 2005
DeRoyal April 2001 - November 2003
Lanier Worldwide June 1998 - April 2001
Skills
Sales Process, Sales Operations, Solution Selling, Salesforce.com, Business Development, Pharmaceutical Sales, Medical Devices, Process Improvement, Managed Care, Capital Equipment, Hospitals, Business Analysis, Product Launch, Direct Sales
Education
Concordia University Chicago 1993 — 1998
Bachelors, Business Administration
Group 1 Automotive March 2003 - Present
IKON Office Solutions September 2000 - February 2003
GREATER NEW ORLEANS HOMESTEAD June 1999 - September 2000
Education
DELGADO COMMUNITY COLLEGE 1988 — 2011
ASSOCIATES DEGREE, MANAGEMENT
Troy State University 2000 — 2001
Masters Degree, Human Resources Management
Concordia University-Wisconsin 1995 — 1996
Bachelors Degree, Managment/Communication
Hartford Funds June 2013 - Present
HealthTronics, Inc. April 2012 - April 2013
Endo Pharmaceuticals August 2007 - June 2012
Monarch Staffing September 2006 - August 2007
CVM Engineers, Inc January 2005 - April 2006
IKON Office Solutions January 2001 - January 2005
Crozer-Keystone Health System January 1998 - January 2001
ARAMARK 1996 - 1998
Skills
SharePoint, Concur, Administrative..., Outlook, Microsoft Office, Travel Arrangements, Leadership, Training, Software Documentation, Management, SAP, Event Management, Access, Budgets, Human Resources, Administrative...
Education
Delaware County Community College 2013 — 2014
Associate Degree, Computer Science - Management Information Systems
The Chubb Institute-Keystone School
Diploma, Personal Computer Applications
Acklands-Grainger March 2013 - Present
Acklands-Grainger May 2010 - March 2013
Acklands-Grainger November 2007 - May 2010
Pitney Bowes Canada November 2005 - November 2007
IKON Office Solutions November 1996 - November 2005
Skills
National Accounts, Sales Management, Sales Process, Sales Presentations, Cold Calling, Pricing, Key Account Management, Account Management, Sales, New Business Development, Forecasting, Solution Selling, Sales Operations, B2B, Selling, Key Account Development, Direct Sales, Contract Negotiation, Negotiation, Customer Retention, Salesforce.com, Inventory Management, International Sales, Competitive Analysis, P&L, Purchasing, Team Building, Trade Shows, P&L Management, Business Development, Sales Growth, Customer Satisfaction, Profit, CRM
Education
Concordia University 2008 — 2010
Management Diploma
Applied Textiles November 2007 - Present
IKON Office Solutions October 1997 - October 2007
Education
Cornerstone University 2009 — 2011
Bachelor of Science in Business Administration, Business
Genco Generators Inc November 2010 - Present
T&T Power Group (formerly Genco Generators Inc) November 2010 - Present
IKON Office Solutions 2007 - 2010
Mosaic Sales Solutions 2005 - 2009
Labatt Breweries of Canada 2005 - 2008
Skills
Cold Calling, Solution Selling, Major Accounts, Sales Process, Direct Sales, Account Management, Ricoh, Document Imaging, B2B, Sales Presentations, Qualifying Prospects, Sales Management, New Business Development, Sales, Sales Operations, Selling, Outside Sales, Territory Management, Marketing
Education
Conestoga College 2005 — 2007
Business Administration and Management, General
AYSO June 2014 - Present
AYSO March 2008 - May 2014
Integrated Technology Services 2005 - 2008
Brea Olinda Unified School District 2004 - 2005
PepsiCo July 2002 - July 2004
IKON Office Solutions August 2000 - July 2002
Edwards Lifesciences January 1997 - September 2000
Skills
Social Media, Strategic Planning, Leadership, Customer Service, Management, Event Planning, Event Management, Public Speaking, Marketing, Social Networking
Education
UCI
Finance
Cypress College 1989 — 1991
Associate of Arts (AA), Accounting and Finance
Sunny Hills High School 1986 — 1989
High School Diploma, 12
International School of Brussels 1982 — 1986
Ricoh Americas Corporation December 2003 - Present
IKON Office Solutions February 1995 - December 2003
Skills
Solution Selling, Managed Print Services, B2B, Document Imaging, Sales Management, Salesforce.com, Managed Services, Sales Process, Team Leadership, Contract Negotiation, Direct Sales, Professional Services, Marketing Strategy, International Sales, Leadership, SaaS, Sales, Selling, Sales Operations, Cold Calling, Major Accounts
Education
Davenport University 1982 — 1986
Bachelor of Business Administration (BBA), Business Management
United States Air Force
Aviation Electronics
Ricoh USA July 2015 - Present
Ricoh USA April 2011 - June 2015
IKON Office Solutions August 2010 - March 2011
PMC Consulting March 2010 - August 2010
Pitney Bowes Legal Solutions January 2009 - February 2010
Pitney Bowes Legal Solutions October 2005 - December 2008
Repsac, Inc August 2003 - September 2006
Xerox January 1997 - July 2003
Xerox Corporation January 1993 - December 1996
Xerox Corp January 1985 - December 1992
Skills
Sales Management, Facilities Management, Business Solutions, RFP, Business Planning, Negotiation
Education
Dean College 1969 — 1973
BS, Business
Newark element14 2015 - Present
Alexander Industrial Sales December 2014 - Present
Owner, LDM Creations May 2009 - Present
PLJ Inc May 2009 - November 2014
Harley Davidson Dealer Systems September 2007 - September 2009
Northcoast Business Systems May 2006 - September 2007
Blue Technologies May 2003 - 2006
Ikon Office Solutions May 2001 - May 2003
Skills
Sales Management, Personal Training, Weight Training, Core Strength, Muscle Tone, Body Transformations, Body Sculpting, High Intensity Interval..., Cardiovascular Fitness, Bodybuilding, Circuit Training, Account Management, Cold Calling, Marketing, Direct Sales, Training, Sales Process, Customer Retention, Customer Service
Education
Community College of the Air Force
University of Phoenix
Communications
Optimize Print Solutions April 2012 - Present
Sharp Electronics January 2007 - April 2012
IKON Office Solutions January 2006 - January 2007
Kyocera Document Solutions January 2004 - January 2006
Kyocera Document Solutions January 2002 - January 2004
Kyocera Document Solutions January 2000 - January 2002
Sharp Electronics January 1998 - January 2000
United States Air Force January 1994 - January 1998
Skills
Windows Server, Selling, Document Management, Sales Process, Document Imaging, Cross-functional Team..., Solution Selling, Sales Operations, Managed Print Services, Software Documentation, Cloud Computing, SharePoint, Professional Services, B2B, Customer Satisfaction, Management, Printers, Sales, Program Management, Strategy, Product Development, Direct Sales
Education
Community College of the Air Force 1994 — 1998
Associate, Applied Science
Bayer July 2012 - November 2013
ReSearch Pharmaceutical Services June 2011 - May 2012
Forest Research Institute, Inc. April 2010 - May 2011
sanofi-aventis June 2007 - July 2010
Novartis Consumer Health August 2006 - June 2007
Aventis Pharmaceuticals April 2003 - May 2005
Kushner Companies June 2001 - April 2003
IKON Office Solutions June 1999 - April 2001
Pfizer September 1998 - June 2000
Skills
Clinical Trials, Microsoft Office, Adobe Creative Suite, Documentum, ISI Toolbox, SharePoint, Outlook, OneNote, Ariba, FDA, ICH-GCP, CRO, Clinical Development, Clinical Monitoring, GCP, CTMS, Healthcare, Pharmaceutical Industry
Education
Thomas Edison State College 2006 — 2012
Pursuing Bachelors Degree
Image Solutions, Inc 2008 — 2008
ISI Certification, ISI Toolbox
County College of Morris 1997 — 2000
Associates, Business Administration
Toshiba 2003 - Present
IKON Office Solutions February 2001 - 2003
GAF / Color 4-Imaging 1990 - 2001
Monroe Systems 1985 - 1990
Standard Office Systems 1983 - 1985
Skills
Printers, Wide Format Printing, Solution Selling, Troubleshooting, Managed Print Services, Document Imaging, Scanners, Color Management, Technical Support, Trade Shows, Networking, Field Service, Variable Data Printing, Servers, Sales Presentations, Software Industry, New Business Development, Electronics, Process Improvement, Sales, Hardware, Computer Hardware, Sales Process, Inkjet, Digital Printing, Digital Imaging
Education
Kip America Training Center 2003 — 2013
Certification On Full Kip Line, Wide Format Digital and Color Printing
Toshiba Tech. Traing 2003 — 2013
Color Graphics, Networking, MFD's
Gwinnett Technical College 2001 — 2002
Computer Science
Dekalb Community College 1983 — 1985
Associate, Electronics, Microcomputers
ControlData Inst. of Techn. 1981 — 1983
Assoc., Computer Science
Bunsow & De Mory LLP November 2012 - Present
LAW OFFICES OF WILLIAM C. DRESSER February 2011 - November 2012
Howrey LLP July 2009 - February 2010
Day Casebeer April 2007 - June 2009
IKON Office Solutions January 2000 - April 2007
Skills
Document Review, Litigation Support, Legal Writing
Education
De Anza College 2009 — 2010
AA, Paralegal Studies
De Anza College
of Completion, Paralegal Studies Program
IKON Office Solutions June 2010 - Present
IKON Office Solutions May 2008 - June 2010
IKON Office Solutions April 2006 - May 2008
Skills
Sales Operations, Customer Satisfaction, Sales Process, New Business Development, Document Imaging, Managed Print Services, Direct Sales, Copying, Customer Service, Account Management, Solution Selling, Enterprise Content..., Selling, Salesforce.com, Document Management, Sales Presentations, Sales
Education
Delaware County Community College 1995 — 1998
History & Political Science
Downingtown HIgh School
Symphony Health Solutions April 2012 - Present
Ports America April 2007 - October 2011
IKON Office Solutions September 2002 - April 2007
US Army November 1997 - January 2001
Skills
Account Reconciliation, Accounts Receivable, Microsoft Excel, Financial Reporting, Financial Analysis, Financial Statements, Billing Systems, Billing Process, Oracle E-Business Suite, Great Plains Software, Accruals, Auditing, Invoicing, Sarbanes-Oxley Act, Variance Analysis
Education
Conservatory of Recording Arts and Sciences 2001 — 2002
Master Recording Programs I & II
Berkeley College-Woodland Park
Trudeau Corporation October 2002 - Present
IKON Office Solutions January 1998 - September 2001
IKON Office Solutions September 1995 - December 1998
Skills
Consumer Products, Product Management, Cross-functional Team..., Product Development, Product Marketing, Global Sourcing, Competitive Analysis, Product Launch, Pricing Strategy, International Sales, Analysis, Brand Management, Marketing Strategy, Forecasting, Strategic Planning, Pricing
Education
Concordia University 1989 — 1993
Bachelor of Arts, Economics
Hospira Canada March 2013 - March 2015
McGill University September 2012 - March 2013
Medtronic 2011 - 2012
Medtronic 2007 - 2011
IKON Office Solutions 2005 - 2007
HARTCO CORP 1997 - 2005
Gillette Canada 1996 - 1997
Skills
Project Coordination, Inventory Control, Event Planning, website administrator, visual presentations, Creative Writing, Volunteer Management, Non-profit Volunteer, Volunteering, Negotiation, Strategic Planning, Customer Service, Sales
Education
Concordia University
Certificate
McGill University
Bachelor of Arts (BA)
Vanier College
Diploma of College Studies
United States Air Force Security Forces January 2008 - May 2015
United States Air Force January 2005 - December 2007
IKON Office Solutions April 1999 - May 2001
Skills
Military, Security Clearance, Supervisory Skills, Weapons, Military Operations, Leadership, Force Protection, Security, Microsoft Office, Military Experience
Education
Community College of the Air Force 2008 — 2011
Associate's Degree, Criminal Justice