IKON Office Solutions
Industry: Company
DescriptionIKON Office Solutions was a company based in Malvern, Pennsylvania. It was the world's largest independent provider of document management systems, copiers and services until it was purchased by manufacturer Ricoh in 2008. Headquarters: Malvern, Pennsylvania, United States Founded: 1952 Number of employees: 20,000 Acquisition date: November 2008 Parent organization: Ricoh
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IKON Office Solutions Employees
Reece & Nichols Realtors January 2010 - Present
inVentiv Health July 2007 - January 2010
IKON Office Solutions 2005 - 2007
Skills
Buyer Representation, Sellers, Listings, Relocation, Organized closings, First Time Home Buyers, Luxury, Marketing Strategy, New Home Sales, Real Estate, Referrals, Sales, Selling, Single Family Homes
Education
Kansas State University 2002 — 2005
Bachelor of Science (B.S.), Secondary Education and Teaching
Unilink Automated Office Systems September 1999 - Present
IKON Office Solutions August 1989 - September 1999
Skills
Sales Operations, Budgets, Training, Customer Service, Customer Satisfaction, Management, Team Building, Document Management, Document Imaging, Account Management, Sales Process, Solution Selling, Direct Sales, B2B, Sales Management, Sales, New Business Development, Sales Presentations
Education
ITT Technical Institute-Tampa 1988 — 1989
Associate of Science (AS), Computer Engineering Technology/Technician
Ricoh Business Solutions September 2010 - Present
Ricoh Americas Corporation June 2005 - September 2010
IKON Office Solutions January 2000 - June 2005
IKON Technology Services June 1998 - January 2000
Skills
Solution Selling, Salesforce.com, Managed Print Services, Direct Sales, Sales Process, Enterprise Content..., Sales Management, Major Accounts, Information Security..., Account Management, Coaching, CRM, New Business Development, B2B, Data Center, Managed Services, Professional Services, Sales Presentations, Selling, Pre-sales, Ricoh, Customer Retention, Document Imaging, Key Account Management, Document Management, Strategic Partnerships, Sales Operations, SaaS, Cloud Computing, Enterprise Software, Cold Calling, Contract Negotiation, Complex Sales, Software Industry, Lead Generation, Channel Partners, Sales, Outsourcing, Management, Customer Satisfaction, Business Planning, Qualifying Prospects, Consultative Selling..., Business Strategy, P&L Management, Business Development, Business Alliances, International Sales, Go-to-market Strategy
Education
University of Massachusetts at Amherst - Isenberg School of Management 1978 — 1982
Marketing and Sociology
Fahrenheit IT October 2009 - Present
CXI April 2009 - October 2009
Analysts International Corp. September 2008 - April 2009
Comsys IT Services February 2003 - August 2008
MicroAnalytics February 1999 - January 2003
IKON Office Solutions April 1998 - January 1999
Skills
Sales Management, Social Media, Technical Recruiting, Account Management, Proposal Writing, New Business Development, Sales Operations, Contract Recruitment, Business Development, CRM, Project Management, Recruiting, Strategy, Consulting, Leadership, Management, Vendor Management, Business Intelligence, Sales Process, Strategic Partnerships, Training, Program Management, Cold Calling, Professional Services, Sales, Contract Negotiation, Marketing, Selling, Temporary Placement, Project Planning, Negotiation, Staffing Services, Permanent Placement, Enterprise Software, Sourcing, Temporary Staffing, Talent Acquisition, Applicant Tracking..., Salesforce.com, Internet Recruiting, Information Technology, Executive Search, Networking
Education
James Madison University 1993 — 1998
BBA
Well Done Services & Maintenance July 2012 - Present
Burrow Construction & Maintenance May 2011 - July 2012
The Home Depot August 2008 - May 2011
Savannah Millwork & Cabinet Company December 2003 - August 2008
WFI contracting for Triton PCS November 1998 - December 2003
United States Army Reserve January 1996 - January 2002
IKON Office Solutions November 1996 - November 1998
Skills
Home Inspections, Maintenance Inspections, Strategic Leadership, Project Management, Project Estimation, Home Improvement, Home Repairs, Professional..., Quality Workmanship, Fully Licensed & Insured, Contractors, Woodworking, Cabinetry, Custom Trim, Construction Drawings, AutoCAD, Renovation, Custom Remodeling, Kitchen & Bath Design, Bathrooms, Carpentry, Framing, Custom Decks, Porches, Carports, Dormers, Exterior Restoration, Water Intrusion, Doors & Windows, Siding, Fascia, Pressure Washing, Gutters, Downspouts, Plumbing, Electricians, Basements, Drywall, Flooring, Tiles, Residential Roofing, Residential Homes, Construction, Blueprint Reading, Subcontracting, Team Building, Leadership, Customer Service, Strategic Planning, Project Planning
Education
University of Phoenix
Bachelor of Science degree; Associate of Applied Science degree, Information Technology; Telecommunications; Electronics Engineering Technology
ITT Technical Institute-Greenville 1996 — 1998
Associates Degree, Electrical, Electronic and Communications Engineering Technology/Technician
Kansas City Area Development Council September 2012 - Present
University of Kansas Physicians June 2011 - September 2012
Kansas City Blazers January 2011 - March 2012
University of Kansas Physicians, Inc June 2008 - June 2011
IKON Office Solutions July 2007 - June 2008
Delta Air Lines June 2006 - July 2007
Skills
PowerPoint, Microsoft Word, Event Planning, Public Speaking, Customer Service, Fundraising, Microsoft Office, Microsoft Excel, Research, Social Media, Account Management, Sales, Marketing, Facebook, Employee Relations
Education
Kansas State University 2001 — 2005
Bachelor of Science, History
Rockhurst University 2008 — 2009
Professional Certificate, Paralegal Studies
SECOMM September 2001 - Present
SUNCOM June 2012 - November 2012
Washington State Criminal Justice Training Commission January 2007 - November 2012
IKON Office Solutions March 1994 - March 1998
Skills
Emergency Management, Customer Service, Adult Education, Staff Development, Curriculum Development, Public Safety, Supervisory Skills, NIMS, Training, First Responder, Criminal Justice, Incident Command, Team Building, Human Resources, Policy, Emergency Services, EMS, Employee Training, Management, Hazardous Materials, Private Investigations
Education
Jacksonville State University 2003 — 2004
Portland Community College 1999 — 2000
Certificate
Oregon City Senior High School - Oregon 1990 — 1993
Diploma awarded
Washington Criminal Justice Training Commission
Medtronic January 2010 - Present
Medtronic January 2007 - February 2010
IKON Office Solutions August 2007 - January 2008
First National Bank of Arizona March 2007 - August 2007
Mortgage Lenders Network, Inc 2005 - 2006
Encore Credit - AE 2005 - 2006
Ameriquest Capital Corporation June 1996 - June 2005
Skills
Salesforce.com, Applicant Tracking..., Sales Management, Cold Calling, Account Management, Business Development, New Business Development, Sales Process, Sales Operations, Talent Acquisition, Strategic Partnerships, Direct Sales, Lead Generation, Competitive Analysis, Market Development, Selling, Leadership, Strategic Planning, Cross-functional Team..., Management, Training, Negotiation, Product Launch, Customer Service, Team Building, Strategy, Marketing Strategy, Medical Devices, Recruiting, Process Improvement, Contract Negotiation, Networking, Time Management, Key Account Management, Entrepreneurship, Product Marketing, Start-ups, Solution Selling, CRM, Project Management, Sales Presentations, Capital Equipment, Sales, Marketing, Consulting, Healthcare, Coaching, Product Development, Relationship Building
Education
Eastern New Mexico University/ Georgia State University
BS, Sociology/Business Marketing
Johnson County Community College
Associate of Arts (A.A.), Business Administration and Management, General
OutsideIn Consulting, LLC February 2014 - Present
The Principle Partnering Group,LLC July 2012 - February 2014
The Principle Partnering Group,LLC 2009 - 2012
The Principle Partnering Group, LLC 2008 - 2009
OnSite E-Discovery September 2004 - June 2008
IKON Office Solutions January 2002 - February 2004
IKON Office Solutions February 1998 - January 2002
United Airlines 1984 - 1997
Skills
Training, Recruiting, Leadership, Strategic Planning, Organizational..., Marketing, Event Management, Business Development, Community Outreach, Sales, Customer Service, Human Resources, Management, Team Building, Event Planning, Coaching, Public Relations, Team Leadership, Public Speaking, Sales Management, Leadership Development, Social Media, Project Management, Business Planning, Small Business, Employee Relations, Community Engagement, Fundraising, Strategic Partnerships, Contract Negotiation, Social Networking, Strategic Leadership, Time Management, Nonprofits, Negotiation, Customer Satisfaction
Education
International Academy of Merchandising and Design 1979 — 1982
Fashion Merchandising
Joliet Junior College
MITTERA April 2013 - Present
MITTERA November 2012 - April 2013
Housby February 2011 - November 2012
IKON Office Solutions August 2008 - August 2009
IKON Office Solutions December 2007 - August 2008
ESP International September 2006 - December 2007
Skills
Outlook, PowerPoint, Direct Sales, Project Management, Managed Print Services, Customer Service, Strategic Planning, Social Media, Advertising, Marketing Strategy, Process Improvement, Purchasing, Microsoft Office, Product Development, Microsoft Excel, Account Management, Cold Calling, Sales Management, Event Planning, Training, Sales
Education
Iowa State University - College of Business 2002 — 2006
Bachlor, Marketing
Newton Senior High School 1999 — 2002
High School Diploma, General Studies
Structure Marketing Group August 2013 - January 2014
Northeast Testing Upstate April 2011 - January 2014
Earth CareEnergy April 2011 - August 2012
Neopost USA Inc June 2010 - April 2011
IKON Office Solutions October 2009 - August 2010
AA Global Solutions Inc. November 2008 - January 2010
Contract Business Interiors June 2008 - November 2008
Corning Life Sciences May 2001 - February 2007
Corning Life Sciences January 2001 - January 2007
Wheaton Science Products January 1994 - January 2001
Skills
New Business Development, Sales Management, Solution Selling, Proposal Writing, Six Sigma, Team Building, Coaching, Marketing, Cross-functional Team..., Analysis, Strategy, Management, Strategic Planning, Competitive Analysis, Business Development, Change Management, Program Management, Project Management, Selling, Product Development, Sales, Leadership, Training, Account Management, Pricing, Marketing Strategy, Sales Operations, Direct Sales, Sales Presentations, Cold Calling, Sales Process, Purchasing, B2B, Salesforce.com, CRM, Key Account Management, Contract Negotiation, Trade Shows, Manufacturing, Product Marketing, P&L Management, Start-ups, Product Launch, Forecasting, Product Management, Negotiation, Executive Management, Business Strategy, Lead Generation
Education
University of Wisconsin-Madison 1968 — 1973
Bachelor of Science, Education
Joliet Junior College
Classes, Secondary Education and Teaching
Garner Printing March 2013 - Present
Garner Printing an RR Donnelley Co. March 2013 - Present
FRSTeam October 2011 - March 2013
HOV Services August 2011 - November 2011
Acme Printing Co., Inc. 2006 - 2011
IKON Office Solutions 2005 - 2006
Craig Carroll Photography January 2001 - January 2004
Skills
Direct Sales, Customer Relations, Photography, Customer Service, Advertising, New Business Development, Management, Selling, Sales Operations, Cold Calling, Project Management, Marketing Communications, Account Management, Marketing, Social Media Marketing, Sales Management, B2B, Teamwork, Social Media, Microsoft Office, Social Networking, Direct Marketing, Sales Presentations, Time Management, Direct Mail, Strategic Planning, Online Marketing, Sales Process, Key Account Management, Leadership, Team Building, Customer Satisfaction, Trade Shows, Digital Printing, Offset Printing, Sales
Education
Hawkeye Community College 1996 — 1998
Degree: Associate of Applied Arts, Double; Commercial Photography and Professional Portrait Photography
Stephens College 1990 — 1994
Degree: Bachelor of Arts, Visual Arts
Iowa State University 1992 — 1993
summer classes, Visual Arts
Marshalltown High School 1986 — 1990
high school diploma, general
Avis Budget Group EMEA 2007 - 2014
RadioShack July 2006 - November 2007
Pitney Bowes Management Services 2005 - 2006
Joyce Records Center, Inc. 2001 - 2004
IKON Office Solutions 2000 - 2001
Iron Mountain Records Management, Inc June 1987 - September 2000
Skills
Customer Service, Customer Satisfaction, Sales, Team Leadership, Logistics, Inventory Management, Automotive, Process Improvement, Customer Retention, Microsoft Office, Pricing, Audio Power Point, Employee Training, Employee Engagement, Relationship Building, Budgets, Sales Management, Leadership, Training, Management, Operations Management, Inventory Control, Forecasting, Process Scheduler, Team Building, Retail, Purchasing
Education
Kaplan University-Davenport Campus 2013 — 2015
Associate's Degree, Business Administration and Management, General
Paycom October 2012 - Present
Konica Minolta Business Solutions U.S.A., Inc. June 2010 - November 2012
IKON Office Solutions February 2009 - May 2010
Skills
Cold Calling, Managed Print Services, Direct Sales, Sales Process, Solution Selling, Enterprise Software, Sales, Contract Negotiation, Human Resources, Sales Presentations, SaaS, Payroll, Recruiting, Sales Management, CRM, Salesforce.com
Education
James Madison University - College of Business 2004 — 2008
BBA, Economics
Electronic Systems, Inc May 2012 - Present
Oce' North America, A Canon Group Company March 2011 - September 2012
Konica Minolta Business Solutions U.S.A., Inc. November 2005 - February 2011
IKON Office Solutions 2004 - 2005
Virginia Business Systems 2000 - 2004
Mountainside Software 1998 - 2000
H & R Office Products 1988 - 1998
H & R Office Products 1988 - 1998
Skills
Document Management, Managed Print Services, Solution Selling, Document Imaging, Cold Calling, Sales Process, B2B, Account Management, Direct Sales, Major Accounts, Selling, Salesforce.com, Sales Management, Sales Presentations, Printers, New Business Development, Digital Printing, Sales, Selling Skills, Negotiation, Lead Generation, Leadership, Managed Services, Management, Networking, Photocopier, Print Management, Professional Services, Sales Force Development, Sales Operations, Scanners
Education
James Madison University 1985 — 1990
Masters in Business Administration, Marketing
Masters in Business Administration 1985 — 1990
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Ricoh Managed Services July 2007 - Present
Cub Scout Pack 171 May 2012 - Present
IKON Management Services January 2004 - April 2007
IKON Management Services March 2003 - January 2004
American Furniture & TV August 2002 - March 2003
Verizon Wireless August 2001 - August 2002
IKON Office Solutions August 2000 - August 2001
Electronic Engineering Company August 1999 - August 2000
IKON Office Solutions June 1990 - August 1999
Altoona Medical Supply Company October 1987 - June 1990
Skills
Customer Service, Sales Operations, Sales, Process Improvement, New Business Development, Strategic Planning, Recruiting, Contract Negotiation, Microsoft Office, Coaching, Training, Managed Print Services, Project Management, Personnel Management, Survey Design, Department Budgeting, Resource Coordination, Historical Research, Sales Presentations, Budgets
Education
Iowa State University 1985 — 1987
Journalism-Mass Communications
Ice Miller LLP March 2015 - Present
Barnes & Thornburg LLP September 2014 - March 2015
Novitex Enterprise Solutions October 2012 - September 2014
Pitney Bowes April 2011 - October 2012
Please See Attached May 2009 - April 2011
Pitney Bowes March 2006 - May 2009
IKON Office Solutions January 2005 - February 2006
Skills
Organization, Creativity, Customer Experience, Graphic Design, Adobe Acrobat, Customer Service, Digital Printing, Event Planning, Human Resources, Litigation, Management, Microsoft Office, Microsoft Word, PowerPoint, Print Management, Project Planning, Scanners, Process Scheduler, Photocopier, Leadership, Litigation Support, Dreamweaver, Technical Support
Education
International Business College 2002 — 2003
Graphic Design Diploma
Lawrence Central High School 1999 — 2002
Core 40 Diploma
NetSuite July 2012 - Present
Second Foundation Consulting October 2010 - July 2012
TGO Consulting Inc. September 2009 - October 2010
IKON Office Solutions January 2006 - September 2009
Canon Canada - Business Solutions Division January 2005 - December 2005
Canon Canada Business Solutions Division July 2003 - December 2004
Good Impressions Inc January 1996 - July 2003
Skills
Account Management, Business Analysis, New Business Development, ERP, Sales Management, Business Intelligence, Forecasting, Digital Printing, Document Management, Analytics, Business Development, Professional Services, CRM, Enterprise Software, Sales Process
Education
Ivey Business School at Western University 1995 — 1995
MBA, Business Policy, Strategy
St Michael's Choir School 1979 — 1986
Icon Health and Fitness July 2010 - Present
IKON Office Solutions October 1994 - October 2010
Firestone Tire and Rubber Corp April 1993 - August 1994
Burger King June 1992 - April 1993
Lincoln Plaza Texaco July 1989 - June 1992
Computer Care. May 1989 - August 1989
Skills
Hardware, Troubleshooting, Soldering, Electronics, Multimeter, Test Equipment, Computer Hardware, Software Installation, Oscilloscope, Field Service, CompTIA A+ Certification, Problem Solving, Testing, Microsoft Office, Digital Imaging, Copier Repair, Team Leadership, Training, Team Building, Visual Basic, Digital Electronics, Cypress PSoC, Analog Circuits, Blueprint Reading, Business Travel, Quality Assurance, Private Helicopter Pilot, Inventory Control, Photocopier, Printers, Purchasing, Management, Circuit Design, Six Sigma, Managed Print Services, Technical Writing, Process Improvement, Customer Service
Education
Silver State Helicopters 2006 — 2007
Private Helicopter Pilot
ITT Technical Institute-Seattle 1992 — 1994
Associate's degree, Electrical and Electronics Engineering
Scottsdale Vocational 1989 — 1991
Completion, Automotive Theory
Principal Financial Group October 2004 - Present
Self Employed June 2004 - September 2004
U.S. Cellular January 2001 - March 2003
IKON Office Solutions February 1999 - December 2000
Skills
Instructional Design, 6 Disciplines of..., Creative Problem Solving, Outstanding Customer..., Decision Making, Health Insurance, Team Leadership, Development Of People, Time Management, Leading Change, Highly Adaptable, Goal Oriented
Education
Iowa State University 1994 — 1999
BS, Exercise Science & Sports Management
ABM (Allen Business Machines) March 2005 - Present
Allen Business Machines January 1998 - March 2005
IKON Office Solutions January 1990 - December 1997
Skills
Sales Process, Team Building, Microsoft Office, Microsoft Excel, Strategic Planning, Budget, Computer Hardware, Project Management, Training, Telecommunications, Public Speaking, Sales, Management, New Business Development, Direct Sales, Budgets
Education
ITT Technical Institute-Fort Wayne 1982 — 1984
Associate of Science (A.S.), Electrical, Electronics and Communications Engineering
Qualcomm Technologies Inc. February 2013 - Present
A Garage Door and Gate Store September 2012 - February 2013
Better Life Mobility July 2012 - September 2012
Better Life Mobility April 2012 - June 2012
Ricoh Business Solutions July 2011 - April 2012
IKON Office Solutions December 2009 - July 2011
IKON Office Solutions March 2008 - December 2009
Toshiba Business Solutions August 2005 - March 2008
Skills
Customer Service, Printers, Team Building, Photocopier, Troubleshooting, Process Improvement, Leadership, Microsoft Office, Computer Hardware, Labview, Windows, Engineering, Programming Languages, Arduino, Testing, Account Management, Sales, Microsoft Excel, Team Leadership
Education
ITT Technical Institute-San Diego 2011 — 2013
Bachelor of Science, Electrical Engineering Communications Technology
ITT Technical Institute-San Diego 2009 — 2011
Associate of Science, Computer and Electronics Engineering Technology
Baker Sterchi Cowden & Rice February 2012 - Present
IKON Office Solutions September 2008 - February 2010
IKON Document Services January 2008 - September 2008
IKON Document Services July 2007 - January 2008
Skills
Customer Service, Sales, Salesforce.com, Outlook, Budgets, Social Media Marketing, Strategic Planning, Customer Satisfaction, Social Media, Microsoft Office, Microsoft Word, Management, Marketing, Event Planning, Microsoft Excel, Leadership, Training, Cold Calling, Research, Team Building, Employee Relations, Account Management, Sales Management, Litigation Support, Accounting, Human Resources, Negotiation, PowerPoint, Sales Operations, Insurance, Public Speaking, Contract Negotiation, Document Review, Document Management
Education
Kaplan University 2010 — 2013
BA of Science, Information Technology
Covidien superDimension January 2015 - Present
Smith & Nephew December 2013 - January 2015
Warner Chilcott March 2012 - 2014
AstraZeneca December 2010 - April 2012
IKON Office Solutions March 2010 - January 2011
Skills
Sales Presentations, Pharmaceutical Sales, Building Relationships, B2B, Urology, Pharmaceutical Industry, Medical Devices, Managed Care, Selling Skills, Cardiology, Entrepreneurship, Sales Operations
Education
John Carroll University 2004 — 2008
Bachelors Degree, Political Science, History
Jeunesse Global February 2006 - Present
Sears Holdings Corporation April 2013 - November 2014
Ricoh Americas Corporation July 2008 - March 2013
IKON Office Solutions November 1999 - July 2005
United States Air Force October 1995 - September 2003
Skills
Management
Education
Kaplan University 2005 — 2006
Business Administration and Management, General
Oracle July 2015 - Present
Electronic Systems Inc. (A Xerox Company) January 2012 - July 2015
OfficeMax March 2009 - January 2012
Cobb Technologies June 2004 - March 2009
IKON Office Solutions February 1998 - June 2004
Lanier Worldwide August 1993 - January 1998
Skills
Sales, Leadership, Solution Selling, Customer Satisfaction, Account Management, Sales Process, Direct Sales, New Business Development, Sales Operations, Strategic Planning, Team Building, Managed Print Services, Salesforce.com, Project Management, Lead Generation, Competitive Analysis, Business Development, Negotiation, SaaS, Enterprise Software, Sales Management, Cloud Computing, Strategic Partnerships, Customer Service
Education
Radford University 1989 — 1993
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
James Madison University
Virginia Commonwealth University - School of Business
Towers Watson July 2012 - December 2014
SeamGen February 2012 - July 2012
Brandes Investment Partners November 2008 - December 2011
EDU Business Solutions 2007 - 2008
Premier Dealer Services 2004 - 2007
Macromedia, Inc. / eHelp January 2004 - June 2004
NASSCO February 2003 - January 2004
Unified Mailbox, Inc / Active Voice Corporation December 1999 - February 2003
IKON Office Solutions April 1998 - December 1999
Western Pacific Airlines August 1995 - February 1998
Skills
ASP.NET, XAML, Databases, C#, T-SQL, VB.NET, SQL, AJAX, Microsoft SQL Server, Human Resources, WCF, Visual Basic, HTML, Agile Methodologies, Training, Analysis, MVVM, C++, Testing, SDLC, ASP, Software Documentation, LINQ, VSS, Microsoft Office, Visual Studio, JavaScript, Software Development, WPF, TFS, Programming, Telerik Controls, Integration, Web Applications, DTS, Access, SharePoint, Entity Framework, SSRS, Scrum, Database Design, Java, .NET, Silverlight, C, Web Services, Quality Assurance, BizTalk, XML, Microsoft Excel
Education
UCSD Extensions 1991 — 2011
Certification, C# and VB.NET Certificates
University of Colorado 1994 — 1995
Various computer classes
Kansas State University 1988 — 1990
Computer Science
Ricoh Americas Corporation September 2011 - Present
Ricoh Americas Corporation October 2006 - September 2011
IKON Office Solutions June 2002 - October 2006
Skills
Document Management, Managed Print Services, Account Management, Document Imaging, Customer Service, Microsoft Office, Team Leadership, Management, Sales Operations, Customer Satisfaction, Cold Calling, B2B, Sales Presentations, Sales Process, Selling, Customer Retention, Managed Services, Sales
Education
Katherine Gibbs School 2000 — 2001
Certificate, Design and Visual Communications, General
Datamyx July 2014 - Present
Black Knight Financial Services (f.k.a. Lender Processing Services) July 2012 - March 2014
CoreLogic, Inc. April 1999 - June 2012
IKON Office Solutions 1997 - 1999
K.J.Scott Graphic Communications, Inc. 1992 - 1997
L.P.Thebault Company 1987 - 1992
Ziff-Davis Publishing 1985 - 1986
Skills
Training, Start-ups, New Business Development, Marketing Strategy, Account Management, Outsourcing, Strategy, Strategic Thinking, Product Development, Customer Service, CRM, Integrated Marketing, Team Leadership, Insurance, Financial Services, Sales, Contract Negotiation, Professional Services, P&L Management, Analytics, Enterprise Software, Competitive Analysis, Team Management, Cross-functional Team..., Business Strategy, Real Estate, Product Marketing, Leadership, Negotiation, Business Intelligence, Mortgage Lending, Cloud Computing, B2B, Product Management, Marketing, Executive Management, Customer Acquisition, Team Building, Sales Operations, Forecasting, Staff Development, Direct Marketing, Cold Calling, Time Management, Business Analysis, Consulting, Process Improvement, Government, Customer Retention, Vendor Management
Education
Fairleigh Dickinson University-Metropolitan Campus 1985 — 1987
Master of Business Administration (M.B.A.), Marketing
Ithaca College 1980 — 1984
B.A., Political Science
Teaneck High School
Ricoh Americas Corporation February 2008 - Present
IKON Office Solutions November 1999 - February 2008
Skills
Ricoh, A+ Certified, Managed Print Services, Printers, Photocopier, Document Management, Document Imaging, Scanners, Managed Services, Workflow Solutions, Document Capture, Solution Selling, Computer Hardware, Salesforce.com, Customer Relations
Education
Johnson and Wales University 1991 — 1995
Hotel Restaurant Business Management, Bachelors Degree
Oakland Unified School District August 2011 - Present
Alameda County Youth Development August 2008 - June 2011
YMCA September 2001 - July 2008
IKON Office Solutions August 2004 - July 2006
Oakland Unified School District September 2002 - July 2003
Skills
Youth Development, Program Management, Financial Management, Non-profits, Program Development, Community Outreach, Grant Writing, Public Speaking, Volunteer Management, Fundraising, Strategic Planning, Social Services, Community Organizing, Organizational..., Community Development, Workshop Facilitation, Leadership Development, System Administration, Qualitative Research, Nonprofits, Research, Grants, Social Networking, Psychotherapy, Supervisory Skills, Public Relations, Managerial Finance, Budgets, Staff Development, Proposal Writing, Teaching, Event Management, Non-profit..., Team Building, Career Counseling, Mental Health, Crisis Intervention, Policy, Curriculum Design, Policy Analysis, Community Engagement, Resume Writing, Training, Government, Program Evaluation, Conflict Resolution, Coaching, Public Health, Case Managment, Philanthropy
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
MA, Public Administration
Iowa State University 1998 — 2000
BA, Liberal Arts
Laney College 1995 — 1997
AA, General Education (History)
Ricoh Americas Corporation October 2012 - Present
Ricoh Americas Corporation April 2012 - September 2012
IKON Office Solutions, a Ricoh Company October 1999 - March 2012
IKON Office Solutions August 1996 - September 1999
IKON Office Solutions April 1995 - July 1996
IKON Office Solutions April 1991 - March 1995
IKON Office Solutions January 1990 - March 1991
IKON Office Solutions March 1988 - December 1989
Skills
Marketing, Management, Sales Management, New Business Development, Vendor Management, Customer Relationship..., Certified Document..., Document Imaging, Contract Negotiation, Major Accounts, Selling, Outsourcing, Solution Selling, Salesforce.com, Sales Process, SaaS, Direct Sales, Account Management, Sales
Education
James Madison University 1981 — 1985
BBA, Management
The Steward School 1980 — 1981
Trinity Episcopal School 1977 — 1979
Morgan Stanley Wealth Management April 2013 - Present
TTA – The Training Associates March 2012 - April 2013
Prosperity Bank September 2010 - February 2012
JPMorgan Chase 2009 - 2010
BBVA/Compass Bank November 2004 - November 2008
SouthTrust Bank March 2000 - November 2004
Bank of America June 1998 - March 2000
IKON Office Solutions January 1997 - June 1998
Alachua General Hospital September 1995 - January 1997
Skills
Consultative Sales..., Microsoft Office, Thompson One, Calyx, Jack Henry, SharePoint, Merlin, Encore, 3D, Training, Team Building, Human Resources, Commercial Banking, New Business Development, Mortgage Lending, Management, Leadership, CRM, Employee Training, Sales, Risk Management, Banking, Software Documentation
Education
Jacksonville University
B.A., Marketing
James Imaging Systems 2011 - Present
Northshore Business Technology 2005 - 2011
IKON Office Solutions 2000 - 2005
United States Marine Corps 1988 - 1992
Skills
Software Installation, Computer Hardware, Field Service, Printers, Networking, Computer Repair, Technical Support, Windows XP, Windows 7, Photocopier, Help Desk Support, Troubleshooting, Hardware
Education
ITT Technical Institute-Greenfield
Computer Network Systems, Computer Systems Networking and Telecommunications
Ricoh USA April 2011 - Present
IKON Office Solutions January 2001 - March 2011
IKONOffice Solutions September 1999 - December 2000
IKON Office Solutions July 1995 - September 1999
Rocco Farm Foods November 1991 - July 1995
Skills
Account Management, Negotiation, Inventory Management, Team Building, Strategic Planning, Document Management, Managed Print Services, Sales Management, Sales Process, Salesforce.com, Direct Sales, Sales
Education
James Madison University - College of Business 1987 — 1991
Bachelor of Business Administration (BBA), Business Administration and Management, General
Retired December 2000 - Present
LM Fisher Consulting January 1996 - December 2001
IKON Office Solutions March 1999 - August 2001
Xerox July 1992 - May 1996
Harris RF Communications September 1974 - July 1986
Skills
Ergonomics, Servers, Microsoft Office, Program Management, Laptops, Change Management, Management Consulting, Project Management, Strategic Planning, Worker's Compensation
Education
Syracuse University 1990 — 1992
State University of New York College at Brockport 1986 — 1988
BS, Psycholgy & Sociology
Monroe Community College 1985 — 1986
AS, Liberal Arts
Jamestown Community College 1967 — 1969
AAS, Nursing
Pine Valley
Interior Investments March 2007 - Present
IKON Office Solutions September 2004 - February 2007
Pocekt DBA March 2002 - August 2004
Telenisus January 2000 - March 2001
Xerox September 1987 - January 2000
Skills
Furniture, Selling, Sales Management, Strategic Planning
Education
Miami University 1986 — 1987
Bachelor of Arts (B.A.), Organizational Communications
James Madison University 1983 — 1985
Organizational Communication, General
CenterPoint Energy September 2014 - Present
CenterPoint Energy August 2009 - Present
IKON Office Solutions November 2005 - August 2009
IKON December 2004 - November 2005
IKON May 2004 - December 2004
Reliant Energy October 2001 - March 2004
Allen Knight Inc, January 2000 - October 2001
MCI Telecommunications October 1998 - January 2000
MCI Telecommunications December 1996 - October 1998
MCI Telecommunications February 1992 - December 1996
Skills
Six Sigma, Call Center, Supply Chain, Technology Integration, Process Improvement, Strategic Planning, Change Management, Team Building, Operations Management, Leadership, Fulfillment Management, Customer Service, Business Process..., Performance Management, Team Leadership, Project Management, Management, Call Centers, Outsourcing, Integration, Business Process, Business Analysis, Program Management, Executive Management, Sales, CRM, Strategy, Cross-functional Team..., Marketing
Education
Rice University - Jesse H. Jones Graduate School of Management
Certificate, Executive Management and Communication
Rice University - Jesse H. Jones Graduate School of Management
Certificate, Accounting and Finance for Non Financial Managers
University of Colorado at Boulder
BA, Amercan Studies - Minor: Economics
Ricoh Americas Corporation May 2014 - Present
Boeckermann Grafstrom & Mayer March 2013 - May 2014
Ricoh Americas Corporation November 1986 - January 2013
Ricoh Business Solutions November 1986 - January 2013
IKON Office Solutions 1986 - 2012
CDP 1986 - 2011
Rosemount American Legion January 1991 - December 2010
Skills
Finance, Human Resources, Office Administration, Payroll, Bookkeeping, Inventory Control, Banquet Operations, Bartending, Microsoft Word, Microsoft Publisher, Microsoft Excel, PowerPoint, Lotus Notes, Microsoft Office, Troubleshooting, Customer Satisfaction, Leadership, Management, Accounts Payable, Access, Accounts Receivable, Outlook, Sales Presentations, SAP, Accounting, Purchasing, QuickBooks, Performance Management, Team Building, Sales Process, PeopleSoft, Training, Inventory Management, Process Improvement, General Ledger, Negotiation, Forecasting, Account Management, Sales, Budgets, Teamwork, Salesforce.com, Customer Service, Analysis, Time Management, Sales Operations, Team Leadership, Customer Retention, Direct Sales, Event Planning
Education
Kaplan University-Davenport Campus 2001 — 2003
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Rosemount High School 1979 — 1982
diploma, All
Lockheed Martin January 2003 - Present
IKON Office Solutions 1998 - 2002
Skills
Adobe Acrobat, Adobe Creative Suite, Project Planning, InDesign, Project Management, Marketing Communications, Mac, Editing, Video, PowerPoint, Advertising, Photography, Web Design, Photoshop, Graphics, Microsoft Office, Video Editing, Technical Writing, Multimedia, Graphic Design, Event Management, Publishing, Video Production, Newsletters
Education
Ithaca College 1989 — 1993
Bachelor of Science (BS), Communication
Mosaic Research Solutions January 2007 - Present
Perseus Canada Inc. December 2003 - December 2006
Microsoft Canada 2000 - 2001
IKON Office Solutions 1998 - 2000
StarLight Inc 1986 - 1998
Education
The University of Western Ontario - Richard Ivey School of Business 1978 — 1982
HBA
Pitney Bowes June 2010 - Present
Oce April 2007 - July 2009
Oce North America 2007 - 2009
IKON Office Solutions 2004 - 2007
Skills
Document Management, New Business Development, Sales Management, Managed Print Services, Selling, Customer Relations, Change Management, Negotiation, Employee Relations, Production, Outsourcing, BPO, Variable Data Printing, Solution Selling, Consultative Selling, RFP, Workflow Solutions, P&L Management
Education
Iona College 1996 — 2000
BS, Computer Science
FusionStorm October 2011 - Present
IKON Office Solutions July 2011 - October 2011
CMR Legal Consulting 2010 - 2011
Esquire Litigation Solutions March 2009 - June 2010
Esquire Solutions October 2008 - March 2009
Esquire Deposition Services April 2005 - October 2008
IKON June 2003 - March 2005
Pitney Bowes Management Services February 2000 - April 2003
Panda Legal Copy November 1994 - February 2000
Skills
Sales, Project Management, Performance Management, Customer Satisfaction, Restructuring, Territory Management, Litigation Support, Document Management, Contract Negotiation, New Business Development, Account Management, Salesforce.com, Solution Selling, Business Development, Strategic Planning, Sales Management, Negotiation, Team Building, SaaS, Management, CRM, Customer Service, Selling, Sales Force Development, Marketing, Revenue Recognition, Forecasting, Accruals, Vendor Management, Purchase Orders, Vendor Relationships, SharePoint, Google Docs, Microsoft Excel, Process Improvement, Professional Services
Education
Iowa State University
BA
Geneseo Communications October 2012 - Present
Digital Copy Systems, LLC December 2011 - October 2012
Konica Minolta Business Solutions U.S.A., Inc. October 2010 - December 2011
Colonial Life January 2010 - January 2011
Group Services August 2005 - February 2010
IKON Office Solutions 1993 - 2005
Skills
New Business Development, Sales Management, Consultative Selling, Account Management, Solution Selling, Cold Calling, B2B, Sales, Qualifying Prospects, Outside Sales, Building Relationships, Business Development, Selling, Direct Sales, Business Planning, Strategic Planning, Contract Negotiation, Business Strategy, Lead Generation, Negotiation, Sales Presentations, Product Development, Customer Service, Management, Team Building, Employee Benefits, Marketing, Sales Process, Training, Sales Operations, Salesforce.com, Strategy, Customer Retention, Brand Development, Managed Print Services, Marketing Strategy, SaaS, CRM, Key Account Management, Leadership, Customer Satisfaction, Strategic Partnerships, Product Marketing, Forecasting, Document Imaging, P&L Management, Sales Force Development, Professional Services, Major Accounts, Direct Marketing
Education
John Brown University
Bachelor of Science, Broadcasting
Cohesive Business Solutions LLC 2014 - Present
ITT Technical Institute April 2013 - September 2014
Merrill Corporation - Legal Solutions January 2011 - March 2013
IKON Office Solutions July 2000 - January 2011
Skills
Linux System..., Red Hat Linux, Ubuntu, Microsoft Servers, IT Service Management, Computer Hardware, Computer Repair, Computer Security, Customer Satisfaction, Customer Service, Adobe Creative Suite, Office Equipment, Software Installation, Hardware, Operating Systems, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Networking, System Administration, Team Building
Education
ITT Technical Institute-San Dimas 2012 — 2015
Associate's Degree, Computer and Information Sciences and Support Services
American Enterprise Services Company & Americare March 2015 - Present
Urbandale Community Theatre October 2014 - Present
Athene USA December 2014 - March 2015
freelance writer/editor March 2014 - December 2014
Praxair August 2014 - August 2014
OfficeTeam May 2014 - June 2014
Robert Half Technology for Wellmark, Inc. October 2013 - March 2014
EFCO January 2012 - December 2012
IKON Office Solutions April 2008 - December 2011
Tone Spices (under IKON management contract) April 2008 - February 2009
Skills
Creative Writer, Organizer, Analytical Abilities, Outlook, Event Planning, Writing, Excel, Customer Service, Microsoft Office, PowerPoint, Public Relations, Customer Relations, Event Management, Social Media, Administration, Non-profits, Research, Word, Problem Solving, Public Speaking, Editing, Budgeting, Planning, Scheduling, Newsletters, Marketing Communications, Coaching, QuarkXPress, Data Entry, Administrative Support, Blogging, Copywriting, Project Coordination, Web Design, Mentoring, SharePoint, Microsoft Excel, Budgets, Administrative..., Microsoft Word, Process Scheduler, Nonprofits, Management, Time Management, Advertising
Education
Iowa State University 1997 — 1999
BA, English
Second City Training Center 1987 — 1989
Conservatory graduate, professional comic acting & communication
Simpson College 1984 — 1988
Vocal performance, Music & Speech studies
Madrid Elementary 1970 — 1979
Funny Firm Comedy Workshop I & II
DX Marketing October 2010 - Present
Money Mailer Direct 2006 - 2007
DX Marketing Inc. May 2001 - August 2006
IKON Office Solutions March 1995 - April 2001
Skills
Direct Marketing, B2B, New Business Development, Business Performance..., Email Marketing, Direct Mail, Account Management, Sales Management, Database Marketing, Marketing, Digital Printing, Variable Data Printing, Integrated Marketing, Cold Calling, Salesforce.com, Online Marketing, Strategic Planning, Print Management, Marketing Strategy
Education
Jacksonville University 1979 — 1981
Marketing
4CTechnologies 2014 - Present
PNC 2011 - 2014
Konica Minolta Business Solutions U.S.A., Inc. 2010 - 2011
IKON Office Solutions 2007 - 2010
Specialty Consultants Inc. 2005 - 2007
Skills
Sales, Leadership, Cold Calling, Selling, Management, Marketing, New Business Development, Relationship Management, CRM, Sales Management, Direct Sales, Process Improvement, Credit, Account Management, Customer Service, Consumer Lending, Cross Selling, B2B, Strategic Planning, Consulting, Direct Marketing, Business Development, Sales Process, Loans, Business Strategy, Commercial Banking, Retail Banking, Customer Retention, Building Relationships, Sales Presentations, Customer Satisfaction, Business Relationship..., Accounts Receivable, Accounts Payable, Relationship Building, Finance, Team Building, Marketing Strategy, Enterprise Software, Solution Selling, Project Management, Strategic Sales Plans, Revenue & Profit Growth, Establishing Strategic..., Territory Development, Competitive Analysis
Education
John Carroll University 2001 — 2005
BSBA, Marketing
Perry Traditional Academy 1998 — 2001
High School Diploma, General Studies, Centers for Advanced Studies (CAS) Program
Unisys June 2014 - August 2015
Connexion Point August 2013 - December 2013
EMC April 2013 - July 2013
ITT Technical Institute November 2002 - March 2013
ITT Technical Institute June 2008 - June 2009
Certified Careers Institute June 2000 - November 2001
New Horizons Learning Center, Billings MT December 2000 - June 2001
Entre Information Systems December 1998 - June 2000
IKON Office Solutions November 1998 - December 1998
Sparton Electronics, McCould Advertising, K.J. Law Engineers 1980 - 1998
Skills
Technical Knowledge, Team Management, Linux System..., Network Troubleshooting, Communication Skills, Patience under stress, Microsoft Certified..., A+ Certified, Red Hat Linux, CompTIA Network+, Comptia Liunx+, MCSA, CCNA, Certified Technical..., Comptia Server+, Application Support, Windows Server, Windows 7, VMware, Problem Solving, Network Administration, Troubleshooting, CompTIA, Teaching, XP, Computer Hardware, Networking, Technical Writing, Microsoft Office, Switches, Linux, Cisco Technologies, Network Security, Hardware, E-Learning, Operating Systems, Security, Routers, Active Directory, Microsoft Exchange, Microsoft Certified..., Public Speaking, System Administration, VPN, Training, Computer Repair, Technical Support, Instructional Design, Firewalls, Disaster Recovery
Education
University of Northern Colorado 1975 — 1976
Master of Arts (M.A.), Public Administration
University of Michigan 1968 — 1972
Bachelor of Science (B.Sc.), Zoology
Jackson Community College
Computer Programming
U.S. Legal Support, Inc. December 2014 - Present
IST Management Services August 2014 - December 2014
Pitney Bowes Management Services September 2009 - February 2014
IKON Office Solutions June 2009 - September 2009
United Airlines December 2007 - September 2008
Coverdell April 2006 - February 2007
Walt Disney World May 2005 - April 2006
Skills
Customer Service, Call Center, Outlook, Customer Satisfaction, Microsoft Office, Microsoft Excel, Process Scheduler, Data Entry, Microsoft Word, Process Improvement, Sales, PowerPoint, Leadership, Account Management, Management, Access, Team Leadership, Fax, 10 Key, Time Management, Call Centers, Administration, Telephone Skills, Teamwork, Administrative..., Administrative...
Education
Iowa State University 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Jean Baptist Pointe Dusable High School 1996 — 2000
Diploma, General Education
CorTech July 2012 - Present
Scott Musial January 2012 - Present
Nowhere Tiki Bar June 2011 - Present
FedEx Ground January 2000 - May 2012
IKON Office Solutions June 1995 - March 2002
US Navy February 1987 - February 1993
Skills
Published Author, Digital Photography, Entrepreneur
Education
ITT Technical Institute-West Covina 1990 — 1992
Bachelor of Applied Science (BASc), Electrical and Electronics Engineering
Greenwood Village South August 2013 - Present
Ricoh Business Solutions August 2011 - August 2013
ChaCha June 2011 - August 2011
ERMC Corp June 2010 - November 2010
IKON Office Solutions January 2009 - June 2010
FedEx Express 2007 - 2009
Skills
Windows Server, Linux
Education
International Business College 2004 — 2005
Associates, Computer Applications and Programming
Ivy Tech Community College
Ascension Health Information Services October 2010 - Present
Brightpoint September 2008 - September 2010
IKON Office Solutions November 2007 - April 2008
Romans 10:9, LLC (Retail) November 2004 - November 2007
Sun Microsystems, Inc. July 2003 - May 2004
Sun Microsystems, Inc. July 2002 - June 2003
Sun Microsystems, Inc. July 1997 - July 2002
Sun Microsystems, Inc. January 1995 - July 1997
Prime Computer/Computervision Corp. August 1983 - January 1995
Skills
Six Sigma, Cross-functional Team..., Management, Sales Operations, Project Planning, Leadership, Budgets, Troubleshooting, CRM, Product Management, Professional Services, Analysis, Team Building, Training, Process Improvement, Business Analysis, Business Process..., Pre-sales, Strategy, Requirements Analysis, Business Process, Visio, SharePoint, ITIL, IT Service Management, Technical Support, Team Management, Enterprise Software, Integration, Data Center, Disaster Recovery, Vendor Management, Change Management, IT Management, Program Management, Software Documentation, Business Intelligence, SDLC, Information Technology, IT Strategy, Security, PMO, Microsoft Excel, Visual Basic, Service Now, ITSM Service Design, ITSM Continuous Service..., ITSM Service Strategy, Enterprise Architecture, Cloud Computing
Education
Watterson College 1975 — 1977
AS
Jefferson Community College
Lake Superior State University
Samsung July 2015 - Present
Samsung Electronics September 2013 - Present
Microsoft Corporation July 2012 - September 2013
Microsoft March 2009 - July 2012
Nexus Information Systems September 2006 - October 2008
Okidata Americas, Inc. February 2005 - September 2006
IKON Office Solutions August 1994 - November 2004
Skills
Customer Relations, Event Planning, Staff Management, Digital Signage, Team Building, Public Speaking, Coaching, Strategic Planning, Writing, Staff Training, Negotiation, Mentoring, Problem Solving, Public Relations, Event Management, Hardware, Sales Management, New Business Development, Account Management, Team Leadership, Process Improvement, Microsoft Office, Planning, Troubleshooting, Contract Negotiation, Social Media, Computer Hardware, P&L Management, Cross-functional Team..., Excel, Trade Shows, Advertising, Partner Management, Solution Selling, Business Development, Selling, Leadership, Sales, Channel Partners, Training, Go-to-market Strategy, Marketing, Entrepreneurship, Marketing Strategy, Salesforce.com, Direct Sales, Business Planning, SaaS, Strategic Partnerships, Sales Process
Education
University of Wisconsin-River Falls 2015 — 2019
Bachelor's Degree, Business Administration and Management, General
Inver Hills Community College 1993 — 1994
Business
SupplyOne November 2011 - Present
SupplyOne Moorestown, NJ February 2005 - November 2011
Unisource August 2002 - February 2005
IKON Office Solutions May 2000 - August 2002
DaimlerChrysler May 1998 - May 2000
Skills
Sales, New Business Development, Sales Management, Packaging, Account Management, B2B, Manufacturing, Management, Retail Packaging, Food Packaging, Customer Service, Purchasing, Corrugated, Pricing, Cold Calling, Sales Operations, Key Account Management
Education
Juniata College 1994 — 1998
BA, Business / Communication
Fox Chapel High School, Pittsburgh PA 1990 — 1994
Oracle May 2015 - Present
Intronis September 2014 - May 2015
Intronis 2013 - September 2014
Neopost June 2012 - February 2013
IKON Office Solutions August 2011 - June 2012
Skills
Cloud Computing, Data Center, Account Management, Sales Process, VMware, SaaS, Management, Microsoft Exchange, Computer Security, Salesforce.com, Direct Sales, Strategic Partnerships, Managed Services, Enterprise Software, Cold Calling, Channel Sales, Professional Services, Solution Selling, Business Development, CRM, Lead Generation
Education
Johnson and Wales University 2007 — 2011
Bachelor of Science (BS), Business Administration and Management, General
IMPACT Advisory Group, LLC February 2012 - Present
ComServe Corporation September 2011 - April 2012
Cobb Technologies September 2010 - September 2011
Trimark Corporation March 2007 - December 2008
IKON Office Solutions March 2005 - February 2007
CUTCO Cutlery July 2003 - January 2005
Northwestern Mutual August 2001 - January 2003
CUTCO Cutlery May 1997 - July 2001
Skills
Contract Negotiation, Leadership, Solution Selling, Sales, Mentoring, Sales Management, Management, Cold Calling, Strategy, Entrepreneurship, Advertising, Fundraising, Public Speaking, Training, Coaching, Networking, Team Building, Marketing, Recruiting, Retail, Time Management, Project Planning, Start-ups, Management Consulting
Education
James Madison University 1996 — 2001
BBA, Marketing
Quidel August 2013 - Present
Bacterin International January 2013 - August 2013
Bacterin International, Inc. October 2011 - December 2012
Advanced Surgical January 2010 - October 2011
Sanofi-Aventis November 2003 - January 2010
IKON Office Solutions August 2000 - November 2003
Aberle Enterprises, LLC October 1998 - August 2000
Retirement Communities April 1993 - April 1998
Skills
Orthopedic, Sales, Medical Devices, Surgeons, Surgery, Sales Operations, Pharmaceutical Sales, Cardiology, Pharmaceutical Industry, ENT, Direct Sales, Healthcare, OB/GYN, Urology, Hospitals, Selling, Oncology, Capital Equipment, Nephrology, Neurology, Orthopedics
Education
Kansas State University 1988 — 1992
BS, Pre-Med/Life Sciences/Gerontology
TrueBlue Inc. October 2014 - Present
Labor Ready November 1997 - Present
IKON Office Solutions November 1995 - November 1997
The Green Thumbers January 1993 - November 1995
Skills
Account Management, Advocating, Analytical Skills, Auditing, Budgeting, Close Attention to..., Coaching, Consensus Building, Creativity, Customer Relations, Customer Service, Discovery, Enabling Others, Problem Solving, Scheduling, Listening, Microsoft Office, Planning, Relationship Management, Relating, Support, Team Building, Process Scheduler, Budgets, Strategic Planning, Project Planning, Management, Sales, Retail, Recruiting, Sales Management, Staffing Services, New Business Development, Customer Satisfaction, Human Resources, Employee Relations, Talent Acquisition, Applicant Tracking..., Building Relationships, Cold Calling, Direct Sales, Customer Retention, Interviews, P, Leadership, Hiring, Performance Management, Sales Operations, Sales Process, Strategy
Education
Iowa State University 1988 — 1992
B.F.A.
Bettendorf High School 1985 — 1988
American Express June 2008 - Present
IKON Office Solutions April 2007 - June 2008
US Bank October 2005 - January 2007
Bank of America June 1998 - October 2005
Education
MidAmerica Nazarene University 2002 — 2004
Management & Human Relations
Johnson County Community College 1994 — 1996
AA, Business
SMNW 1992 — 1993
Van Ausdall & Farrar November 2012 - November 2014
Freedom Mechanical May 2010 - January 2013
CopyCo Office Solutions October 2007 - January 2012
Joe’s Grill July 2005 - August 2007
IKON Office Solutions October 1991 - August 2006
Skills
Microsoft Office, Project Management, Management, Customer Service, Microsoft Excel, Strategic Planning, Engineering, Leadership, Sales, Product Development, Electronics, Computer Hardware, Computer Software..., Computer Repair, Computer Maintenance, Printer Drivers, Printer Fleet Management, Wireless Networking, Wireless Routers, Wireless Security, Microsoft Word, Remote Desktop, Virus Removal, Cellular Communications, Android, Mobile Applications, iPhone Support, Call Centers, Mobile Phone Apps
Education
My Computer Career 2014 — 2015
Information Technology
ITT Technical Institute-Indianapolis 1989 — 1991
Associate's degree, Electrical and Electronics Engineering
Advanced Processing and Imaging June 2014 - May 2015
Wood Business Systems December 2012 - June 2014
Zeno Office Solutions April 2008 - November 2012
Docutek Imaging Solutions, Inc. April 2005 - April 2008
IKON Office Solutions April 2003 - April 2005
Toshiba Business Solutions Florida March 1993 - March 2003
Skills
Managed Print Services, Scanners, Fax, Consultative Selling, Photocopier, Selling, Managed Network Services, Managed Services, Document Imaging, Office Equipment, Document Management, Sales Process, Printers, Sales Management, Cold Calling, Business Development, CRM, Customer Satisfaction, Salesforce.com, Management, Customer Retention, Lead Generation, SaaS, B2B, Solution Selling, Major Accounts, Sales, Account Management, Sales Presentations, Direct Sales, Networking, Sales Operations, Sales Force Development, New Business Development, Channel Partners, Enterprise Software, Qualifying Prospects, Enterprise Content..., Outside Sales, Print Management, Professional Services, Key Account Management, Selling Skills, Cloud Computing, Software Industry, Building Relationships, Complex Sales, Strategic Partnerships, Product Marketing, Contract Negotiation
Education
Ithaca College 1967 — 1971
BS, Communications
T.R. Proctor High School 1964 — 1967
High School Diploma, General Studies
PEMHS, Inc. June 2014 - Present
Directions For Living, Inc. April 2013 - May 2014
Directions For Living, Inc. October 2011 - March 2013
CCS Medical September 2008 - October 2011
IKON Office Solutions July 1998 - October 2005
United States Navy January 1975 - September 1995
Skills
Training Specialist, Certified..., Group Therapy, Case Management, Mental Health, Psychotherapy, Treatment, Healthcare, Interventions, Child Development, Training, Post Traumatic Stress, Prevention, Crisis Intervention, Social Services, Adolescents, Mental Health Counseling, Psychology, Psychiatry
Education
Kaplan University 2008 — 2011
BS, Psychology (Substance Abuse)
Olivet Nazarene University 1972 — 1974
None, Religion & Philosophy
McGladrey January 2014 - Present
Athene Holdings November 2012 - January 2014
Aviva Investors April 2011 - November 2012
IKON Office Solutions October 2008 - April 2011
McFarland Clinic January 2006 - May 2008
Skills
Microsoft SQL Server, SharePoint, Analysis, Business Intelligence, Visio, Business Analysis, C#, Node.js, Microsoft Excel, Access, Crystal Reports, SSRS, Fundamental Analysis, Document Management, Microsoft Office, Derivatives, SQL, Bloomberg, Integration, System Administration
Education
Iowa State University - College of Business 2008 — 2010
Master of Business Administration, Finance
Iowa State University - College of Business 2002 — 2005
Bachelor of Science, Management Information Systems
Datamax of Texas August 2013 - Present
EBE Office Solutions June 2000 - June 2013
IKON Office Solutions March 1996 - May 2000
Skills
Account Management, Sales, Software Installation, Solution Selling, Troubleshooting, Salesforce.com
Education
ITT Technical Institute-Arlington 2001 — 2003
Associate of science, Electrical Engineering Technology, 3.6
The Hearth at Tudor gardens March 2015 - Present
IKON Office Solutions September 1987 - December 2006
Education
Ivy Tech Community College 2011 — 2015
Lightpath February 2015 - Present
Lightpath June 2013 - Present
ALM Media, LLC September 2012 - June 2013
Corporate Resource Services, Inc. April 2011 - September 2012
Century 21 February 2010 - April 2011
Thomson Reuters April 2008 - February 2010
IKON Office Solutions September 2005 - April 2008
Skills
Account Management, Selling, Sales Process, Cold Calling, Customer Retention, Business Development, Sales, Enterprise Software, Retail, Lead Generation, Management, Solution Selling, Sales Presentations, Customer Service, Sales Operations, Contract Negotiation, Sales Management, Marketing, SaaS, Real Estate, New Business Development, CRM, Direct Sales, Salesforce.com
Education
Kean University 2001 — 2005
Management Science, Business
Ricoh Americas Corporation March 2005 - Present
IKON Office Solutions March 2005 - Present
American Honda Motor Co September 1997 - March 2005
Georgia Pacific Corp April 1996 - July 1997
Ford Motor Credit, Co. Cust Svc. Rep September 1994 - April 1996
US Army December 1989 - June 1992
Education
Jacksonville St. University 1992 — 1993
Masters of Public Administration MPA, Public Administration/Public Finance
Jacksonville State University 1992 — 1993
MPA, Public Administration/Public Finance
Jacksonville St. University
Masters of Public Administration MPA, Public Administration/Public Finance
University of South Carolina-Columbia 1984 — 1988
BA, Political Science
Univ. Of South Carolina
Bachelor of Arts BA, Political Science/History
Univ. Of South Carolina
Bachelor of Arts BA, Political Science/History
PPD October 2008 - Present
IKON Office Solutions October 2006 - April 2008
Alliance Abroad Group 2004 - 2006
Skills
Strategic Planning, Project Management, Management, Program Management, Recruiting, Customer Service, Event Planning, Training
Education
The University of Texas at Austin 2001 — 2004
Bachelor of Arts, Government
Kansas State University
Xerox Corporation November 2012 - Present
Xerox 2014 - 2015
Xerox 2014 - 2015
IKON Office Solutions October 1991 - August 2012
Skills
Photocopier, Digital Printing, Print Management, Business Development, Sales Presentations, CRM, Printers, Qualifying Prospects, Pre-sales, Channel Partners, Managed Print Services, Direct Sales, Sales Operations, Cold Calling, Enterprise Software, Management, Strategic Partnerships, Lead Generation
Education
Iona College 1980 — 1981
Valhalla High School 1972 — 1976
AT&T August 2011 - Present
BNY Mellon April 2011 - May 2011
IKON Office Solutions August 2010 - October 2010
Computershare August 2009 - May 2010
USPS December 2008 - December 2008
The Altman Group June 2008 - October 2008
Ingram Yuzek Gainen Carroll & Bertolotti, LLP December 2005 - April 2007
The Altman Group December 2004 - December 2005
EDS Corp. (now HP Enterprise Services) August 1989 - April 2004
Skills
System Administration, Microsoft Word, Coaching, Public Speaking, DB2, Strategic Planning, Research, Social Media, Software Project..., Problem Solving, Microsoft Office, Blogging, Editing, Mentoring, Event Planning, Team Leadership, Recruiting, Microsoft Excel, Social Networking, Troubleshooting, Human Resources, Outlook, Marketing, Creative Writing, Training, Call Centers, Interviews, Administration
Education
Iona College 1985 — 1989
B.A., Computer Information Science, Technical Writing
Mail-Gard (a division of IWCO Direct) May 2013 - Present
IWCO Direct January 2013 - May 2013
Experian Consumer Direct June 2010 - December 2012
IKON Office Solutions December 2009 - June 2010
Deloitte February 2008 - May 2009
Capstone Painting 2009 - 2009
Wilson Learning Corporation June 2005 - September 2007
The Povolny Group February 2005 - May 2005
Evergreen Community Church July 1997 - January 2005
Great Commission Ministries (GCM) January 1997 - January 2005
Skills
Training, Project Management, Document Management, Customer Service, Time Management, SharePoint, Microsoft Office, Technical Writing, MS Office Suite, XML, Template, Distribution Center..., Leadership, Template Design, Workflow Analysis, Problem Solving, Change Management, Patience, Innovation, Employee Loyalty, Account Management, Team Building, Public Speaking, Process Improvement, Direct Mail, Team Leadership
Education
University of Minnesota 1991 — 1995
Bachelors of Science, Family Social Science
Iowa State University 1990 — 1991
Bryja Productions (DJ Services) January 1997 - Present
Valpak of Tampa Bay April 2005 - November 2013
IKON Office Solutions January 2003 - April 2005
Skills
Direct Mail, Advertising, Direct Marketing, Marketing, Lead Generation, Sales Management, Advertising Sales, Cold Calling, Public Relations, B2B, Sales Presentations, Qualifying Prospects, Social Networking, Email Marketing, Outside Sales, Variable Data Printing, Sales Prospecting, Customer Acquisition, Sales Process, Consultative Sales..., Print Management, Customer Service, Social Media Marketing, Marketing Strategy, Account Management, Sales, New Business Development, Online Marketing
Education
Jackson Community College 1999 — 2002
Associate's degree, Business Administration and Management, General
Onsted High School 1991 — 1995
Graduated, General
Chicos F.A.S. POS Technical Support SupervisorChico's2003 - Present
Fort Myers Toyota October 2010 - April 2011
Certified Tech Support January 2008 - October 2010
Ikon Office Solutions 2000 - 2001
Education
Hodges University 2003 — 2007
BS, Information System Management
KidsPeace June 2012 - Present
North Carolina State Bar August 2000 - Present
IKON Office Solutions August 1998 - August 2000
Aetna June 1991 - August 1996
Skills
Data Entry, Microsoft Word, Community Outreach, Microsoft Office, Microsoft Excel, Leadership Development, Records Management, Archives, Fortis, Document Imaging, Fostering, Foster Care, Copying, CPR Certified, Customer Service, Receptionist Duties, Government Procurement, Contract Negotiation, Outlook, Fundraising, Nonprofits, Event Planning
Education
Kaplan University 2012 — 2014
Associate's Degree, Applied Science in Human Services, 3.7 GPA
Union High School 1980 — 1984
High School, General Studies, A-B Honor Roll
Wilson Building Maintenance, Inc. April 2014 - Present
IKON Office Solutions January 1995 - May 1997
Mycro-Tek, Inc. March 1988 - October 1993
Arthur Andersen & Co. January 1986 - March 1988
Skills
General Ledger, Financial Reporting, Financial Accounting, Accounting, Account Reconciliation, Tax, Auditing, Tax Preparation, Accounts Receivable, Financial Statements, Accounts Payable, Bookkeeping, GAAP, Internal Controls
Education
Wichita State University 1982 — 1985
Bachelor of Business Administration (BBA), Accounting, 3.85
Kansas State University 1975 — 1980
Bachelor of Science (BS), Foods, Nutrition, and Related Services
NJVC-LLC July 2014 - Present
NJVC, LLC July 2010 - June 2014
Air National Guard July 2008 - October 2011
NJVC-LLC July 2009 - July 2010
Edward Jones August 2008 - February 2009
United States Air Force February 2006 - June 2008
IKON Office Solutions October 2003 - May 2005
Skills
Project Management, Program Management, Integration, Process Improvement, Requirements Analysis, Customer Service, Security, ITIL, Analysis, Microsoft Excel
Education
ITT Technical Institute-Arnold 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security
ITT Technical Institute-Arnold 2001 — 2003
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Ricoh USA April 2012 - Present
IKON Office Solutions, a Ricoh Company February 2010 - April 2012
IKON Office Solutions January 2009 - February 2010
Skills
Document Imaging, Document Management, Salesforce.com, Solution Selling, Account Management, SaaS, Direct Sales, New Business Development, Project Management, Managed Print Services, Process Improvement, Facilities Management, Operations Management, Business Analysis, Strategic Planning, Sales Management, Management, Cloud Computing, Strategic Leadership, Records Management
Education
Kean University 1994 — 1998
Physical Education and Health
Kean University 1994 — 1998
Physical Education and Health, Teaching Certificate
New Horizon Communications October 2013 - Present
Verizon 2009 - 2013
Verizon 2008 - 2009
Verizon 2004 - 2008
Genuity Solutions, Inc. (Formerly GTE Internetworking, formerly BBN Planet) 2000 - 2002
Genuity Solutions, Inc. (Formerly GTE Internetworking, formerly BBN Planet) January 2000 - December 2000
Genuity Solutions, Inc. (Formerly GTE Internetworking, formerly BBN Planet) 1998 - 2000
IKON Office Solutions 1995 - 1997
AT&T 1990 - 1995
Skills
Telecommunications, Sales, Marketing, SaaS, Product Management, Salesforce.com, Unified Communications, Marketing Communications, Wireless, Cross-functional Team..., Go-to-market Strategy, Mobile Devices, Sales Operations, Product Marketing, Business Development, Management, Channel Partners, Account Management, Market Research, Marketing Management, Product Development, Customer Retention, Strategic Partnerships, Contract Negotiation, Multi-channel Marketing, CRM, Solution Selling
Education
University of Massachusetts at Amherst - Isenberg School of Management
Bachelor of Business Administration (BBA), Marketing
Simmons College
Master of Science (M.S.), Special Education and Teaching
Stewart Business Systems, A Xerox Company November 2014 - Present
Ricoh Americas Corporation August 1996 - May 2014
Ikon Office Solutions 1996 - 2008
National Industries June 1990 - July 1996
Skills
Managed Print Services, Document Imaging, Major Accounts, Solution Selling, Sales Process, Direct Sales, Salesforce.com, Cold Calling, Document Management, Account Management, Selling, B2B, Customer Satisfaction, Managed Services, Sales Presentations, Sales, Sales Operations, Professional Services, Software Industry, Enterprise Software, SaaS, Lead Generation, Channel Partners, Leadership, Contract Negotiation, New Business Development
Education
Johnson and Wales University 1986 — 1990
Hotel Restaurant Food & Beverage
Ricoh Americas Corporation December 2012 - Present
Ricoh Americas Corporation April 2011 - November 2012
IKON Office Solutions March 1999 - April 2011
IKON Office Solutions March 1996 - February 1999
Skills
Solution Selling, Salesforce.com, Sales Process, Direct Sales, Major Accounts, Document Imaging, Document Management, Account Management, New Business Development, B2B, Cold Calling, Outsourcing, Managed Services, Strategic Partnerships, Professional Services
Education
Isenberg School of Management, UMass Amherst 1976 — 1979
Management, Management/Marketing
Premier Barter Exchange January 2013 - Present
Trade of the Carolinas May 2010 - December 2013
Tradebank of Charlotte 2007 - December 2013
Quench USA, Inc. March 2010 - January 2013
Quench USA, Inc. July 2010 - December 2011
IKON Office Solutions July 1997 - February 1998
Paul B Williams Copier and Fax Company June 1996 - May 1997
Xerox February 1978 - June 1996
Skills
Sales, New Business Development, Sales Management, Marketing, Small Business, Account Management, Strategic Planning, Marketing Strategy, Coaching, Leadership, Training, Customer Service, Business Development, Negotiation, Social Media Marketing, Contract Negotiation, Direct Sales, Management, Selling, Entrepreneurship, Team Building, Sales Process, B2B, Online Advertising, Start-ups, Salesforce.com, Business Planning, Sales Operations, Advertising, Cold Calling, Social Networking, Business Strategy, Competitive Analysis, Event Planning, Customer Satisfaction, Public Relations, Sales Presentations, Strategic Partnerships, Lead Generation, Recruiting, Social Media, Retail, Product Development, Online Marketing, Email Marketing, Marketing Management, Direct Marketing, Marketing Communications, Market Planning, Trade Shows
Education
Jacksonville State University 1971 — 1975
Bachelor of Science, Pre-Medicine/Pre-Medical Studies
Jacksonville State University
Shrubbery Lane Home Staging 2012 - Present
Hill Holliday July 2006 - August 2011
Muscular Dystrophy Association February 2006 - July 2006
Mullen Advertising March 2004 - January 2006
IKON Office Solutions September 2003 - March 2004
Skills
Home Staging, Real Estate, Negotiation, Networking, Building Relationships, Interior Design, Sales, Advertising, Media, Event Management, Fundraising, New Business Development, Online Advertising, Management, Integrated Marketing, Digital Marketing, Social Media Marketing, Digital Media, Social Media, Marketing
Education
The New England Institute of Art 2010 — 2010
Staging a Home for Sale, Home Staging
The New England Institute of Art 2007 — 2007
Residential Interior Decorating, Interior Design
Ithaca College 1999 — 2003
Bachelor's degree, Organizational Communication, Learning and Design
Starliper & Associates February 1997 - Present
IKON OFFICE SOLUTIONS January 1995 - February 1997
Al E. Gators Restaurant & Bar September 1993 - June 1995
Skills
Chef, Resorts, Customer Service, Marketing Strategy, Food, Sales, Hotels, Marketing, Wine
Education
Widener University 1993 — 1995
BS, Hospitality
Johnson & Wales University 1991 — 1993
AS, Culinary Arts
Lycoming College 1989 — 1991
Lower Merion High School 1985 — 1989
High School
Aflac February 2012 - Present
IKON Office Solutions June 2006 - May 2010
Skills
Cold Calling, Solution Selling, Sales Process, Direct Sales, Account Management, Major Accounts, B2B, Sales Presentations, Qualifying Prospects, Sales, Compensation & Benefits...
Education
Portland State University 1993 — 1995
John Carroll University 1989 — 1991
Computer-Mark October 2004 - Present
Toshiba America Business Solutions September 2000 - September 2004
Aetas Technology August 1999 - September 2000
Polytec PI September 1998 - August 1999
Voxel September 1997 - August 1998
IKON Office Solutions 1985 - 1997
Skills
Integration, Virtualization, Product Development, Electronics, Computer Hardware, Networking, Solution Selling, Software Installation, Software Documentation, Testing, Sales Management, Technical Support, Network Administration, Servers, Sales Operations, Management, Account Management, Program Management, Microsoft Exchange, Engineering, Laptops, Telecommunications, Hardware, Sensors, Disaster Recovery, Access, FCC, Labview, Product Management, Printers, Training, Data Center, Call Centers, Network Design, PCB layout design, Team Leadership, Electrical Engineering, Process Improvement, DDR, Silicon Validation, Microprocessors, DDR3, U-Boot, RTL verification, Microarchitecture, DDR2, Emulation, SRAM, Board Bring-up, BIST
Education
Irvine Valley College
Computer Networking
MSC Industrial Supply Co. March 2014 - Present
Converged Communications November 2010 - February 2014
IKON Office Solutions 2009 - 2010
Imaging Technologies September 2008 - December 2008
AmCorp Management, Inc. March 2007 - December 2008
IKON Office Solutions November 1998 - March 2007
Skills
Customer Service, Selling, Sales, Cold Calling, New Business Development, Management, B2B, Sales Process, Solution Selling, Managed Services, Major Accounts, Sales Management, Networking, Direct Sales
Education
Regent University 1993 — 1995
MA, Managemet
James Madison University 1978 — 1982
BS, Special Education and Math Minor
Haemonetics October 2009 - Present
CareFusion / Cardinal Health / Pyxis October 2001 - October 2009
IKON Office Solutions January 1991 - October 2001
Skills
Capital Equipment, Medical Devices, Salesforce.com, Solution Selling, Sales Process, Sales Operations, Sales Management, Cold Calling, Direct Sales, Account Management, Sales, New Business Development, Strategy, Leadership, Market Development, Management
Education
Ithaca College 1986 — 1990
Bachelor of Science, Business Management
Pitney Bowes April 2011 - Present
Xerox Canada January 2010 - January 2011
Xerox Canada January 2009 - December 2009
Xerox Canada January 2005 - December 2008
IKON Office Solutions November 2002 - September 2004
Canada Post November 1994 - February 2002
Xerox Canada 1986 - 1994
Skills
Strategy, Business Development, New Business Development, Enterprise Software, Sales, Outsourcing, Solution Selling, Managed Services, Account Management, Business Process..., Team Leadership, Sales Process, Change Management, Leadership, Management, Product Development
Education
University of Toronto 1980 — 1983
LL.B., Corporate Law
The University of Western Ontario - Richard Ivey School of Business 1978 — 1980
MBA
The University of Western Ontario 1975 — 1978
B.Sc., Computer Science
ES3 May 2008 - Present
Athol-Orange Community Television August 1995 - Present
IKON Office Solutions June 2007 - May 2008
University of Massachusetts September 2005 - May 2007
College Pro Painters January 2006 - November 2006
Thomas & Betts February 2003 - September 2005
Education
University of Massachusetts, Amherst 2005 — 2007
Bachelor of Arts, Politcal Science
Ithaca College 1999 — 2001
Sports Studies
Mahar Regional 1995 — 1999
Ricoh Americas Corporation August 2013 - Present
Ricoh Americas Corporation April 2011 - July 2013
IKON Office Solutions October 2005 - March 2011
IKON Office Solutions November 2003 - September 2005
IKON Office Solutions November 2000 - October 2003
PGA TOUR September 1998 - September 2000
Skills
Solution Selling, Sales Process, Salesforce.com, Sales Management, Professional Services, New Business Development, Managed Print Services, Document Imaging, Document Management, Enterprise Software, Customer Retention, Sales Force Development, Major Accounts, Key Account Management, Managed Services, Sales Presentations, Enterprise Content..., Leadership, Strategy, Strategic Planning, Contract Negotiation, P&L Management, Cloud Computing, Business Development, CRM, Channel Partners, Software Industry, Customer Satisfaction, Training, Building Relationships, Complex Sales, Strategic Partnerships, Selling Skills, Product Marketing, Qualifying Prospects, Management, Team Building, Direct Sales, Lead Generation
Education
University of Massachusetts, Amherst 1998 — 1998
Winter School, Golf Course Agronomy
James Madison University 1994 — 1998
BBA, Accounting
CallidusCloud February 2015 - Present
Intuitive Surgical June 2013 - January 2015
Zimmer Dental September 2003 - May 2013
Oracle June 2002 - February 2003
Vicinity Corporation (acquired by Microsoft) 1999 - 2001
IKON Office Solutions 1992 - 1997
Skills
Medical Devices, Direct Sales, Sales, Capital Equipment, Surgeons, Orthopedic, Sales Management, Surgical Instruments, Product Launch, Dentistry, Selling Skills, Sales Force Development, Sales Operations, Market Development, Operating Room, Disposables, Sales Performance..., Cloud Applications
Education
Iowa State University - College of Business 1988 — 1992
Bachelor of Business Administration (B.B.A.), Management
CrowdFundConnect September 2014 - Present
COcampus October 2014 - Present
VerifyValid May 2013 - February 2015
State of Michigan Office of Financial and Insurance Regulation March 2012 - April 2013
Thomas Coke, Attorney at Law February 2010 - March 2012
International Society of Primerus Law Firms October 2010 - November 2011
Office Depot 2010 - 2010
Kent County Friend of the Court November 2008 - September 2009
Career Education Corporation April 2004 - July 2005
IKON Office Solutions September 2003 - January 2004
Skills
Mediation, Business Planning, Litigation, Business Development, Sales, Courts, Cold Calling, Start-ups, Strategic Planning, Legal Writing, Dispute, Government, Public Speaking, Legal Research, Civil Litigation, Community Outreach, Small Business, Accounting, Legal Assistance, Corporate Law, Entrepreneurship
Education
Michigan State University College of Law 2005 — 2008
Juris Doctor, Law
Kalamazoo College 1998 — 2002
BA, Economics & Business
Forest Hills Central
IKON Office Solutions Account ExecutiveIKON Office Solution, Inc.1992 - Present
IKON/Ricoh 1992 - Present
Education
Johnson & Wales University 1971 — 1974
Sharp Business Systems of Georgia April 2007 - Present
IKON Office Solutions March 1996 - January 2004
Skills
Managed Print Services, Document Imaging, Solution Selling, Cold Calling, Sales Management, Sales, Account Management, New Business Development, Document Management, Sales Process, Major Accounts, Sales Operations, Salesforce.com, Photocopier, Customer Service, Negotiation, Direct Sales, Strategic Planning, Management, Selling, Sales Presentations, Professional Services, Marketing, Customer Retention, Managed Services, Contract Negotiation, Public Speaking, Key Account Management, Lead Generation, Microsoft Office, Team Building
Education
Jacksonville State University 1996 — 1998
Marketing
Tennessee Military Institute 1985 — 1986
Accounting and Finance
Self December 1999 - Present
Kirkwood Community College August 2009 - May 2013
Dynamic Painting May 2009 - December 2010
Rockwell Collins February 2001 - August 2008
IKON Office Solutions June 1997 - December 1999
USAF June 1985 - December 1990
Skills
Training, Management, Networking, Teaching, Sales, Sales Process, Public Speaking, Sales Operations, Leadership Development, Higher Education, Leadership, Operations Management, Community Outreach, Nonprofits, Event Planning, Program Development, Coaching, Fundraising, Microsoft Office, Program Management
Education
Webster University 1993 — 1996
M.A., International Relations
Iowa State University - College of Business 1980 — 1984
B.S., Business Administration
Commonwealth of Virginia October 2013 - Present
HealthPort LLC July 2010 - September 2013
IKON Office Solutions May 2005 - July 2010
Resource Plus January 2000 - September 2005
Skills
Customer Service, Warehousing, Inventory Management, Microsoft Office, Logistics, Microsoft Excel, Inventory Control, Warehouse Management, Microsoft Word, Operations Management, Shipping, Distribution Center..., Supply Chain Management, Team Building, Medical Terminology, Medical Records, Medical Billing, Project Management, Event Management, Team Management
Education
Kaplan University 2012 — 2015
Bachelor's Degree, Health Information/Medical Records Administration/Administrator
Lord Fairfax Community College 1990 — 1993
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Shepherd University 1990 — 1993
Associate's Degree, Business Administration and Management, General
Clarke County High 1986 — 1989
High School
Mancuso Central Harley-Davidson February 2014 - Present
Republic Harley-Davidson November 2010 - June 2013
Ricoh Business Systems April 2008 - April 2009
IKON Office Solutions 1995 - 1999
Skills
Account Management, Sales Management, Major Accounts, Cold Calling, Sales Presentations, Sales, Selling, Direct Sales, Sales Process, New Business Development, B2B, Sales Operations, Salesforce.com, Solution Selling
Education
Kansas State University 1965 — 1969
Bachelor’s Degree, Marketing, Business Admin
King Pharmaceuticals October 2001 - February 2009
Cobb Technologies September 2000 - October 2001
IKON Office Solutions August 1997 - May 2000
Education
James Madison University 1991 — 1995
BBA, Marketing
General Electric January 2000 - Present
IKON Office Solutions April 1998 - January 2000
IKON Office Solution October 1996 - April 1998
Education
Jacksonville State University 1978 — 1982
Bachelors, Marketing, Management
Various Companies March 2013 - Present
In Pursuit Promotions January 2013 - Present
Lids Clubhouse ( Acquired Sports Avenue in 2010 ) October 2010 - August 2011
JC Collins Inc./Sports Avenue September 2001 - October 2010
Tubular Steel Inc May 2000 - June 2001
IKON Office Solutions March 1999 - January 2000
CCP Industries February 1996 - March 1999
Skills
Purchasing, Planning, Buying, New Business Development, Retail, Account Management, Project Planning, Real Estate, Business Development, Sales Operations, Marketing, Sales, Team Building, Management, Customer Service, Territory Management, Marketing Strategy, Merchandising
Education
CBC High School
Kansas State University
BS, Social Science
Washington University in St. Louis
History
Ricoh Americas Corporation January 2009 - Present
IKON Office Solutions October 2009 - November 2011
IKON Office Solutions January 2009 - September 2009
NOCA GROUP/Homebase Investments Real Estate Investment Company March 2004 - December 2008
ORTHO-MCNEIL (JOHNSON AND JOHNSON) January 2002 - March 2004
CHOICE STAFFING SOLUTIONS, Inc October 1998 - December 2001
Edward Jones Investments / Smith Barney April 1996 - October 1998
Kraft Foods May 1995 - April 1996
Skills
Cold Calling, Sales, Sales Operations, Management, Account Management, CRM, Direct Sales, Sales Process, Solution Selling, Leadership
Education
Kentucky State University 1992 — 1995
Bachelor of Arts, Marketing
Kansas State University 1990 — 1992
American Express September 2007 - Present
Generation Imaging Consumables / DPS inc January 2006 - September 2008
Konica Minolta Business Solutions U.S.A., Inc. June 2004 - January 2006
IKON Office Solutions April 2002 - June 2004
AT&T Global Services January 2001 - February 2004
Skills
MCP Microsoft..., Six Sigma, CRM, Business Development, Management, Sales, New Business Development, Sales Management, Team Building, Product Management, Contract Negotiation, Team Leadership, Business Strategy, Negotiation, Managed Print Services, Document Management, Solution Selling, B2B, Sales Process, Direct Sales, HP, Account Management
Education
Kean University 1983 — 1987
Bachelor of Business Administration (B.B.A.), Marketing
Medtronic August 2012 - Present
US WorldMeds October 2010 - August 2012
UCB August 2008 - September 2009
Johnson & Johnson June 2000 - August 2008
IKON Office Solutions January 1997 - June 2000
business machines and office furniture January 1996 - January 1997
Infocus Communications January 1993 - January 1996
Skills
Pharmaceutical Sales, Strategic Planning, Buy & Bill Experience, Injectable Sales, Hospital Sales, Neurology, Contract Negotiation, Market Development, Sales, Operating Room, Healthcare, Sales Operations, Hospitals, Sales Management, Medical Devices, Selling Skills, Surgery
Education
Iowa State University 1987 — 1991
BA
Marine Military Academy 1985 — 1986
Bachelor Of Arts
KY Higher Education Student Loan Corp. September 2015 - Present
The Rawlings Group December 2014 - September 2015
North American Stainless July 2012 - October 2014
IKON Office Solutions 2011 - 2012
Mediaocean(formerly Adware, Mediabank) March 2008 - March 2009
Mediaocean(Formerly Adware, Mediabank) July 1986 - March 2008
Newspaper Printing Corporation April 1983 - July 1986
Skills
SQL, RPG, RPG III, RPG II, CLP, CLLE, RPG IV, RPG LE, IBM AS/400, System 38, DB2, Visio, Disaster Recovery, SDLC, System Administration, IBM iSeries
Education
Jefferson Community College 2009 — 2011
Registered Nursing/Registered Nurse
Sullivan University 1980 — 1983
Associate of Science (AS), Computer Science
BBM Systems Field Service TechnicianBSI - Business Solutions International2000 - 2001
IKON Office Solutions 1995 - 2000
Skills
New Business Development, Marketing Strategy, Sales Management, Entrepreneurship, B2B, Small Business, Sales, Business Strategy, Marketing, Strategic Planning, Team Building, Start-ups, Negotiation, Account Management, Coaching, Sales Process, Direct Sales, Selling
Education
ITT Technical Institute-Houston West 1993 — 1994
Associate of Science (A.S.)
Texas Southern University 1990 — 1992
Business, Management, Marketing, and Related Support Services
Alliance Packaging Group June 2014 - April 2015
Christ Church Mequon June 2011 - September 2012
Visual Image Photography August 2008 - November 2011
IKON Office Solutions June 2005 - September 2006
InterNAP Network Solutions March 1999 - November 2002
Skills
Photoshop, Illustrator, Digital Photography, Video Editing, Microsoft Office, Customer Service, Microsoft Excel, Social Media, Microsoft Word, PowerPoint, MS Access, Video Production, Adobe Creative Suite, Premiere, Dababase Development, Automated Software..., Large Format Printing, Dabase Management, Audio Editing, Lightroom, Dreamweaver, Flash, InDesign, Acrobat Pro, Style sheets
Education
International Academy of Design and Technology-Orlando 2010 — 2012
Bachelor’s Degree, Digital Media Production
International Academy of Design 2008 — 2009
Associate’s Degree, Graphic Design
Ricoh Americas Corporation April 2015 - Present
Ricoh Americas Corporation January 2011 - Present
IKON Office Solutions August 1998 - September 2008
IKON Office Solutions August 1997 - August 1998
IKON Office Solutions September 1993 - August 1997
D.C. Hey (IKON Office Solutions) August 1992 - September 1993
D.C.Hey Company (IKON Office Solutions) April 1991 - August 1992
Skills
Managed Print Services, Document Imaging, Major Accounts, Sales Process, Managed Services, Solution Selling, Ricoh, Salesforce.com, New Business Development, Sales Presentations, Business Development, P&L Management, Leadership Development, Sales Operations, Enterprise Account..., Executive-Level..., P&L Results, Creative Market..., Account Management
Education
Inver Hills Community College 1989 — 1990
Boss & Hughes November 2014 - Present
Astanza Laser February 2014 - August 2014
IMAGEwise/EPartsRoom.com June 2013 - December 2013
Ricoh-USA January 2010 - May 2013
IKON Office Solutions October 2008 - January 2010
IKON Office Solutions February 2002 - October 2008
IKON Office Solutions February 2001 - October 2008
IKON Office Solutions February 2001 - January 2008
Office Depot, Inc August 1995 - January 2002
Woolworth, Inc August 1982 - July 1995
Skills
Sales Operations, B2B, Sales, Selling, Team Building, Management, Inventory Management, Strategic Planning, Program Management, Customer Service, Leadership, Account Management, Cold Calling, Sales Process, Marketing, Direct Sales, Document Management, Sales Management, Retail, Salesforce.com, Managed Print Services, Solution Selling, Sales Presentations, CRM, Business Development, Customer Retention, Time Management, Contract Negotiation, Process Improvement, Pricing, Key Account Management, Outsourcing, Training, New Business Development, Forecasting
Education
Juniata College 1977 — 1981
BS, Marketing, Business
Juniata College 1977 — 1981
BS, Business Management and Marketing
Alcon, a Novartis company October 2014 - Present
Karl Storz Endoscopy August 2010 - 2014
sanofi-aventis 2006 - August 2010
IKON Office Solutions 2005 - 2006
Skills
B2B, Closing Deals, Closing Skills, Market Share Analysis, Cold Calling, Consultative Selling, Account Management, Solution Selling, Customer Relations, Selling, New Business Development, Capital Equipment, Medical Devices, Airway Management, Sales, Customer Service, Deal Closure, Operating Room, Product Launch, Selling Skills, Surgeons, Urology
Education
Iowa State University 2002 — 2005
BS with Triple Major, Agricultural Business, Marketing, Economics
Four Winds Interactive January 2014 - Present
Arrow Electronics July 2012 - December 2013
Arrow Electronics July 2010 - July 2012
IKON Office Solutions February 2009 - July 2010
Nordstrom November 2006 - January 2008
Skills
Sales, Management, CRM, New Business Development, Account Management, Project Management, Customer Service, Salesforce.com, Team Building, Microsoft Excel, Cold Calling, Business Development, Marketing, Retail, Microsoft Office, Microsoft Word, Call Centers, Customer Satisfaction, Project Planning, Call Center, Strategic Consulting
Education
University of Colorado at Boulder 2005 — 2008
Bachelor of Arts (B.A.), Economics
Irvine Valley College 2004 — 2005
Cadence Bank, N.A. October 2014 - Present
Wells Fargo Home Mortgage August 2010 - October 2014
Baugher Design and Remodel June 2007 - August 2010
Blue Cross Blue Shield of Alabama June 2004 - April 2007
IKON Office Solutions September 1994 - June 2004
Skills
Budgets, Customer Service, Leadership, Management, Sales, Software Documentation, Training
Education
Jacksonville State University 1990 — 1994
Management, Finance and Operations Management
Ricoh September 2012 - Present
Robert Half Technology July 2012 - August 2012
IKON Office Solutions May 2008 - June 2012
IKON Office Solutions October 2007 - April 2008
IKON Office Solutions March 2000 - September 2007
Skills
Active Directory, Desktop Support..., Desktop Application..., Help Desk Support, DNS Server, DHCP, Networking, User Experience, Windows Server, Windows 7, Printers, Software Installation, Hardware Installation, Internet Troubleshooting, Troubleshooting, System Configuration, Performance Tuning, Databases, SQL, Management, SSRS, Microsoft SQL Server, T-SQL, Servers, Disaster Recovery, SSIS, Technical Support
Education
Strayer University (DC) 2006 — 2010
BS, Computer Science
Karachi University 1994 — 1996
Bachelor's degree, Economics
Strayer University
Bachelor’s of Science, Computer Information Systems
University of Karachi
Bachelor’s of Arts, Economics
Centurion Land Title July 2014 - Present
International Skin/Erika's Day Spa and Wellness August 2011 - 2012
Office Concepts December 2001 - June 2002
Marshall Field's August 2001 - December 2001
IKON Office Solutions February 1999 - August 2001
Chore-Time Bro April 1998 - August 1998
Skills
Skin Care, Sales, Spa
Education
Ivy Tech Community College 2008 — 2011
Associates Degree, Accounting
Self Employed January 2011 - Present
Atlantis Health Plan August 2010 - April 2011
Office Team 2001 - 2010
IKON Office Solutions 2002 - 2003
Skills
Research, Microsoft Office
Education
Katherine Gibbs School 2002 — 2004
Associates, Graphic Design
Bequest, LLC 2015 - Present
Johnson Controls 2012 - 2014
Sears Holdings Corporation February 2012 - June 2012
Sears Holdings Corporation December 2011 - January 2012
Sears Holdings Corporation June 2008 - December 2011
BEQUEST, LLC. (Owner) 2005 - 2008
IKON Office Solutions 2003 - 2005
Miller Brewing Company 2000 - 2003
Rockwell Automation 1997 - 2000
Skills
Forecasting, Budgets, Strategic Planning, Financial Analysis, Financial Reporting, Research, Management, Process Improvement, New Business Development, Essbase, Financial Modeling, Strategy, Leadership, Analysis, Business Management, Budgeting, SEC filings, SEC Reporting, Internal Controls (SOX), Research & Market..., Kaizen Leadership, Lean Six Sigma, Cross-functional Team..., Finance, Business Strategy, Analytics, Retail, Competitive Analysis, Mergers & Acquisitions
Education
Iowa State University
Bachelor of Science, Finance & Accounting
Loyola University of Chicago
Exec MBA, Global Business
Konica Minolta Business Solutions August 2014 - Present
Copy World Business Solutions February 2012 - August 2014
Coastal Business Products October 2010 - February 2012
Toshiba Business Solutions December 2006 - October 2010
IKON Office Solutions October 2001 - March 2006
Skills
Consultative Selling, Customer Relations, Sales Management, Account Management, New Business Development, Managed Print Services, Selling, Document Imaging, Customer Service, B2B, Solution Selling, Direct Sales, Cold Calling, Sales Process, Document Management, Sales, Major Accounts, Sales Presentations
Education
Kansas State University 1996 — 1997
Mechanical Engineering
Koch Brothers Inc July 2008 - Present
IKON Office Solutions July 2005 - July 2007
Skills
Managed Print Services, Account Management, B2B, New Business Development, Sales Management, Sales Presentations, Team Building, Direct Sales, Cold Calling, Customer Service
Education
Iowa State University
Ricoh USA August 2006 - Present
IKON Office Solutions March 1997 - August 2006
Skills
Digital Printing, Managed Print Services, Solution Selling, Variable Data Printing, Account Management, Sales Process, New Business Development, Document Imaging, Selling, Cold Calling, Sales Presentations, Sales Operations, B2B, Business Development, Direct Sales, Salesforce.com, Document Management
Education
Iowa State University - College of Business 1986 — 1990
Bachelor, Marketing
Marine Industries May 2014 - Present
CertusBank Small Business Finance December 2013 - May 2014
Adams Construction Services Inc. October 2012 - October 2013
IKON Office Solutions 1990 - 2001
Skills
Accounting, General Ledger, Journal Entries, Account Reconciliation, QuickBooks, Bookkeeping, Accounts Payable, Accounts Receivable, Invoicing
Education
Ivy Tech Community College 1987 — 1989
Associate degree, Accounting
Meridian Imaging Solutions September 2002 - Present
IKON Office Solutions June 1992 - September 2002
US Navy May 1984 - June 1992
Skills
Document Management, Information Technology, Consulting, Software, Document Imaging, Process Improvement, Integration, Business Analysis, Managed Services, CRM, Scanners, Managed Print Services, Printers, Software Installation, Project Management
Education
Iowa Central Community College 1981 — 1983
Associate of Arts and Sciences (AAS), Industrial Electronics Technology/Technician
IKON Office Solutions December 2003 - June 2004
Universidad Autónoma de Guadalajara April 2001 - December 2003
IKON Office Solutions January 1997 - April 2001
Eastman Kodak August 1992 - January 1997
Skills
ESL, Technology Integration, MRPII, ERP, Six Sigma, Iso 9000, ISO 14001, JIT, Supplier Development, Supplier Quality, Electronics, Process Improvement, Project Management, MS Project, Microsoft Office, AutoCAD, Solidworks, Visio, PLC Ladder Logic, Wiring Diagrams, Load Balancing, Plant Layout, Technical Leadership, Quality Assurance, Quality System, Lean Manufacturing, Analog Circuits, Digital Electronics, 5S, Kanban, Lead Time Reduction, Design Specifications, Curriculum Design, GD&T, Classroom Management, Educational Technology, Lesson Planning, Educational Leadership, Instructional Technology, Curriculum Development, Teacher Training
Education
Instituto Tecnológico de Tijuana 1998 — 2001
MS, Industrial Administration
Universidad Autónoma de Guadalajara 1987 — 1992
BS, Electrical Engineering
Ricoh Americas Corporation March 2013 - Present
IKON Office Solutions August 2008 - March 2013
Skills
Photocopier, Cold Calling, Account Management, Direct Sales, Sales Process
Education
University of Kansas 2005 — 2008
BA, Philosophy
Johnson County Community College 2003 — 2005
Rolls-Royce Nuclear September 2012 - Present
University of Pittsburgh December 2002 - September 2012
AcceLight Networks, Inc October 2001 - November 2002
Firm Security Systems December 2000 - October 2001
MedPipe Inc May 2000 - December 2000
IKON Office Solutions September 1998 - May 2000
Sharp Electronics September 1997 - September 1998
Skills
Organization, Time Management, Solid computer skills, Social Networking, Machining, Inventory
Education
University of Pittsburgh 2002 — 2012
Bachelor of Science (B.S.), Mechanical Engineering
ITT Technical Institute-Pittsburgh 1995 — 1997
Associate's degree, Electical Engineering Technology
Healthport LLC 2011 - 2012
Cardinal Health November 2008 - June 2011
IKON Office Solutions June 1999 - November 2007
Education
Jackson State University 1996 — 1999
Fed Ex Office and Print May 2010 - January 2013
FedEx 2011 - 2013
Spaghetti Factory October 2002 - December 2009
IKON Office Solutions June 1999 - August 2000
IKON Office Solutions November 1998 - June 1999
Education
Ivy Tech Community College
A.A, General Studies
FedEx Express Indy Hub May 2007 - Present
IKON Office Solutions April 1999 - April 2005
Burger King Corporation August 1991 - April 1999
Education
Ivy Tech Community College 1999 — 2004
Associate's degree, Web Page, Digital/Multimedia and Information Resources Design
Vincennes University 1987 — 1990
Associate's degree, Building Construction Technology
IKON Office Solutions January 2013 - Present
Education
Kakatiya University 2006 — 2014