Convergys Company
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,
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Convergys Employees
0260 CREATIVE SOLUTIONS August 2003 - Present
0260 CREATIVE SOLUTIONS January 2003 - Present
Time Warner Cable July 2012 - Present
G1ENT.MEDIA January 2003 - January 2012
YAHOO! CONTRIBUTOR NETWORK October 2010 - August 2011
Convergys January 2008 - January 2010
Convergys January 2008 - January 2010
Skills
Editing, Writing, Video, Illustrator, Television, Film, Public Relations, Media Relations, Public Speaking, Marketing Communications, Event Planning, Strategic Planning, SEO, Social Media, Blogging, Web Design, Online Marketing, Copywriting, Photography, Photoshop, Content Writing, Social Networking, Marketing Strategy, Graphic Design, Wordpress, Social Media Marketing, Dreamweaver, Microsoft Office, Customer Service, Technical Writing, HTML, Proofreading, Web Development, Adobe Creative Suite, Advertising, Facebook, Creative Writing, Journalism, Research, Customer Relations, Publishing, User Experience, Online Advertising, Newsletters, Videography, Digital Media, Final Cut Pro
Education
Indiana University
Bachelor of Arts, American History (United States)
University of Cincinnati College of Law
Juris Doctor, Law
Volunteers of America of Greater Cincinnati May 2014 - Present
Whelan Security April 2012 - Present
Duke Energy (Universal Protection Services) April 2013 - June 2014
Volunteers of America Greater Ohio January 2014 - May 2014
Duke Energy Corporation (allied barton) September 2012 - April 2013
LGC Associates February 2012 - September 2012
Convergys May 2010 - May 2012
River City Correctional Center September 2009 - December 2009
The Limited July 2006 - July 2009
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Outlook, Security, Security Operations, Enforcement, Policy, Management, Social Media, Time Management, Leadership, Customer Satisfaction, Public Speaking, Sales, Supervisory Skills, Training, Law Enforcement
Education
University of Cincinnati 2006 — 2009
Bachelor of Science, Criminal Justice
Xenia High School 2001 — 2004
HS Diploma
Promotion Execution Partners August 2012 - Present
Convergys November 2006 - August 2012
UC Early Learning Center 2010 - 2011
ALDO Group June 2005 - November 2006
Institute for Policy Research September 2003 - June 2004
Skills
Account Management, Client Relations, Project Management, Budgets, Sales, Strategy, Communication Skills, Marketing Strategy, Business Planning, Leadership, Recruiting, Advertising, Team Building, Forecasting, Management, Customer Satisfaction, Customer Service, Strategic Planning, Marketing, Brand Development, Merchandising, Sales Management, Market Research, Business Strategy, Social Media Marketing, Marketing Communications, B2B, Digital Marketing, Marketing Management, Direct Marketing, Marketing Research
Education
University of Cincinnati College of Business 1999 — 2004
BA, Marketing and Managment
Sutherland Global Services June 2015 - Present
USI Insurance Services August 2014 - June 2015
Convergys September 2010 - August 2014
Pitman Company July 2005 - August 2010
MS Society January 2004 - January 2005
Studio Vertu January 2002 - January 2004
Skills
Internet Recruiting, Team Building, Team Leadership, Job Fairs, Customer Service, Talent Acquisition, Client Liason, PeopleSoft, Full-life Cycle..., Applicant Tracking..., Strongly self-motivated, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Recruiting, Interviews, Leadership, Sourcing, Talent Management, Sales, Employee Benefits, Management, Employee Relations, Hiring, Human Resources, Onboarding
Education
University of Cincinnati
Deloitte March 2010 - Present
CNSI May 2009 - March 2010
Convergys June 2008 - April 2009
University of Cincinnati September 2007 - June 2008
Hexaware Technologies June 2005 - July 2007
Skills
Business Objects, Business Process Design, Business Analysis, Business Intelligence, Crystal Reports, Cognos, Data Migration, Data Warehousing, Datastage, Data Cleansing, Data Conversion, Data Modeling, ERP, ETL, Erwin, IT Management, Master Data Management, MS Project, Project Management, Microsoft SQL Server, Oracle SQL, PeopleSoft, PMP, Requirements Analysis, SAP R/3, SAP BW, SAP HR, SDLC, SAP BI, SAP, SAS, Systems Analysis, SQL, Visio, Oracle, Databases, ITIL, Business Process, PMO, Analytics, Requirements Gathering, Data Quality
Education
University of Cincinnati College of Business 2007 — 2009
MS-IS, Information Systems
Mumbai University 2002 — 2005
BE, Computer
Bombay Institute of Technology 1999 — 2002
Diploma in Computer Technology, Computer
Project Management Institute
Project Management Professional PMP
Rodan and Fields February 2015 - Present
Nielsen December 2014 - Present
The Nielsen Company February 2014 - December 2014
The Nielsen Company January 2012 - February 2014
The Nielsen Company - BASES 2008 - December 2011
BASES February 2008 - July 2009
Convergys April 2006 - November 2007
Skills
Market Research, Marketing Research, Competitive Analysis, Data Analysis, Marketing Strategy, Segmentation, Product Development, Customer Insight, Market Analysis, Management Consulting, Nielsen, Analytics, Product Marketing, Quantitative Research, Strategy, Consumer Products, Analysis, Questionnaire Design, Consumer Behaviour, Competitive Intelligence, Cross-functional Team..., Product Innovation, Consumer Insight, Focus Groups, Shopper Marketing, Business Insights, Project Management
Education
University of Cincinnati 2001 — 2006
BBA, Marketing, International Business
University of Cincinnati College of Business 2001 — 2006
BBA, Marketing, International Business
Macy's September 2011 - Present
Convergys January 2008 - September 2011
Convergys November 2000 - 2008
Convergys June 1999 - 2000
Various Companies November 1989 - June 1999
Skills
Communication Training, Internal Communications, Corporate Communications, Crisis Communications, Crisis Communications..., Media Relations, Social Media, Public Relations, Trade Media Relations, Employee Engagement, PR Agency Management, Bylined Articles, Strategic Communications, Copywriting, Journalism, Leadership, Press Releases, Event Management, Marketing Communications, Speech Writing, Social Media Marketing, Newsletters, Management, Program Management, Publicity, Creative Direction, Event Planning
Education
University of Cincinnati
B.A., Communications
Ciena May 2015 - Present
Convergys November 2013 - May 2015
Level 3 Communications October 2012 - September 2013
Level 3 Communications April 2010 - October 2012
Level 3 Communications September 2008 - April 2010
Level 3 Communication May 2004 - August 2008
AT&T January 1997 - May 2004
Sprint December 1993 - December 1997
Skills
Managed Services, Co-location, Telecommunications, Solution Selling, VoIP, MPLS, Unified Communications, SIP Trunking, Direct Sales, Account Management, Channel, Cloud Computing, Sales Operations, Sales Management, Sales, Selling, Leadership, Business Strategy, Channel Partners, Strategic Partnerships, Wireless, Salesforce.com, Go-to-market Strategy, Business Development, Management, Outsourcing, Professional Services, SaaS, Sales Process, Vendor Management, CRM, IP, Data Center, Product Management, Strategy
Education
University of Colorado Boulder
BSBA, Marketing
Colorado State University - MBA
MBA, Business Administration and Management, General
Convergys Analytics July 2011 - Present
Convergys April 2009 - July 2011
Convergys September 2005 - April 2009
Convergys February 2004 - September 2005
Convergys May 2001 - February 2004
marchFirst July 2000 - May 2001
Miami University (Ohio) January 2000 - December 2000
Cincinnati Bell May 1998 - July 2000
Cincinnati Bell Telephone July 1995 - May 1998
Cincinnati Bell Telephone 1993 - 1995
Skills
Product Development, Product Management, Customer Experience..., Channel Marketing, Business Planning, Pricing Strategy, Marketing Research, Marketing Strategy, Strategic Consulting, Launching Of New..., Sales Management, Multi-channel Marketing, Customer Experience, Strategy, CRM, Cross-functional Team..., Leadership, Marketing, Product Launch, Outsourcing, Analytics, Business Development, Vendor Management, Strategic Planning, Sales Operations, Call Centers, Sales, Management, Competitive Analysis, Lead Generation, B2B, Project Management, Business Process, Market Research, Marketing Communications, SaaS, Product Marketing, Customer Retention, Segmentation, Telecommunications, Professional Services
Education
University of Cincinnati College of Business
M.B.A.
Xavier University
Bachelor of Sciences
PwC October 2014 - Present
Deloitte 2012 - September 2014
Deloitte Consulting November 2010 - August 2012
NexGen Consultants October 2008 - November 2010
LUCRUM, Inc. December 2007 - October 2008
LUCRUM, Inc. March 2007 - November 2007
Lucrum Inc May 2006 - March 2007
Convergys May 2002 - June 2006
University of Cincinnati 1997 - 2002
Skills
Data Modeling, Force.com Development, Certified Force.com..., Certified Salesforce..., Certified Service Cloud..., Certified Sales Cloud..., Agile Methodologies, CRM, Cloud Computing, Apex Programming, Business Development, ETL, Force.com, Enterprise Software, Leadership, Management, Oracle, Recruiting, Business Analysis, Consulting, SaaS, Project Management, SDLC, Business Intelligence, Requirements Analysis, Business Process..., Business Process, Program Management, SQL, Sales, Sales Operations, Visualforce Pages, Salesforce.com
Education
University of Cincinnati College of Business 2000 — 2002
Bachelors of Business, Management Information Systems
Anthem July 2013 - Present
Deloitte April 2012 - May 2013
Convergys April 2009 - March 2012
Ernst & Young July 2008 - January 2009
Hewlett-Packard August 2003 - August 2008
Procter & Gamble August 1992 - August 2003
Skills
Outlook, Administration, Customer Relations, Microsoft Office, Event Management, PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, System Administration, Administrative..., SharePoint, Human Resources, Time Management, Lotus Notes, Spreadsheets, Office Administration, Employee Relations, Software Documentation, Training, Data Entry, Teamwork, PeopleSoft, Management, Process Improvement, Leadership, Administrative...
Education
University of Cincinnati 1981 — 1983
Office Management
Wilmington High School 1977 — 1981
Procter & Gamble June 2006 - Present
Convergys May 2003 - October 2004
Plastic Moldings Company June 1999 - May 2003
Skills
Brand Equity, Consumer Products, Shopper Marketing, Brand Management, Brand Architecture, Marketing Strategy, Customer Insight, Competitive Analysis, Marketing Research, Cross-functional Team..., Trade Marketing, Marketing Management, Segmentation, Integrated Marketing, Merchandising, Merchandise Planning, Retail Sales, Social Media, Media Planning, Digital Marketing, Digital Media, Digital Strategy, Pricing, Product Development, E-commerce, SEO, Advertising, P&L Management, Finance
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2004 — 2006
MBA, Marketing and Finance
University of Cincinnati College of Business
BBA, Operations Management and Information Systems
Amazon February 2014 - Present
Kentucky Center for Mathematics- NKU January 2013 - February 2014
Convergys January 2009 - August 2009
MovingAPT January 2006 - 2009
The Opium Group January 2002 - August 2006
Skills
Human Resources, Sales, Sales Management, Team Building, Customer Service, Customer Satisfaction, Goal Oriented, Goal Setting, Community Service, Event Planning, Teamwork, Budgets, Employee Relations
Education
University of Cincinnati 1997 — 2013
Master's degree, Human Resources Management and Services
University of Cincinnati 1997 — 2012
Bachelor's degree, Sociology
Ipsos June 2014 - Present
Convergys December 2013 - June 2014
Convergys September 2011 - December 2013
Convergys July 2008 - September 2011
Convergys January 2007 - July 2008
The Hershey Company January 2006 - September 2006
Skills
Consumer Insights, Customer Analytics, Customer Loyalty, Customer Satisfaction, Customer Satisfaction..., Voice of the Customer, Customer Insight, Data Analysis, Market Analysis, Market Insight, Market Insights, Quantitative Analysis, Quantitative Research, Thought Leadership, Market Research, Marketing Research, Excel, Business Analysis, Business Strategy, Segmentation, Microsoft Office, PowerPoint, Word, SPSS, Consumer Trends, Analytics, Primary Research, Shopper Marketing, Forecasting, Volume Forecasting, Qualitative Research, Business Insights, Quantitative Analytics
Education
Xavier University 2010 — 2012
MBA, Business Administration and Management, General, 3.85
University of Cincinnati 2003 — 2008
Bachelor of Business Administration, Marketing, Management, 3.34
Convergys October 2013 - Present
Convergys October 2012 - October 2013
Convergys June 2008 - September 2012
FinishMaster June 2007 - May 2008
Aring Neurology 2004 - 2005
Skills
Analytics, Call Centers, Team Management, Data Analysis, Vendor Management, Workforce Management, CRM, Analysis, Process Improvement, Strategic Planning, Customer Service, Contact Centers, Strategy, Customer Experience, Outsourcing
Education
University of Cincinnati College of Business 2003 — 2007
Bachelor of Business Administration (BBA), Marketing
EY September 2009 - Present
Hidden Beach Recordings August 2009 - October 2009
Convergys July 2009 - August 2009
Ernst & Young June 2008 - August 2008
Career Development Center, University of Cincinnati September 2005 - June 2008
PricewaterhouseCoopers June 2006 - March 2008
Skills
Accounting, Event Planning, Tax Preparation, Leadership, Diversity, Tax, Analysis, Auditing, Project Management, Public Speaking, Microsoft Office, Financial Accounting, Finance, Management, Corporate Tax, Financial Analysis, Sarbanes-Oxley Act, Income Tax, Microsoft Excel, Strategy, Internal Controls, Strategic Planning, Training, CPA
Education
University of Cincinnati College of Business 2008 — 2009
MBA, International Business
University of Cincinnati College of Business 2004 — 2008
BBA, Accounting
Tailored Management September 2014 - Present
The Beechwood Home June 2013 - Present
NSCGlobal February 2014 - August 2014
The Healing Center September 2012 - April 2014
Job Search Focus Group January 2012 - January 2013
Convergys January 2008 - October 2011
Directions Research, Inc. March 2001 - September 2007
Ipsos ASI October 1996 - March 2001
RDI Marketing Services April 1992 - October 1996
Skills
Project Management, Strong customer service..., Outstanding verbal and..., Setup, repair,..., Install, maintain, and..., Analyze system logs and..., Virus detection and..., Imaging computers, Interpersonal and team..., Partitioning hard drives, System backups,..., Converting FAT32/64 to..., Wireless network...
Education
Per Scholas 2013 — 2013
CompTIA A+ Certification, IT-Ready Technical Training
University of Cincinnati College of Business 1989 — 1991
Bachelor of Arts, IS and Marketing with International Option
ISSSC 2012 — 2012
Six Sigma White Belt
University of Cincinnati College of Business 2012 — 2012
UC Back to Business Program Certificate
Kao Brands April 2009 - Present
Lunt Associates May 2007 - March 2009
TNS NFO 2005 - 2007
Convergys 1992 - 2005
Skills
Customer Insight, Marketing Research, Brand Equity, Consumer Behaviour, Market Research, Consumer Products, Advertising Research, Competitive Analysis, Quantitative Research, Segmentation, Shopper Marketing, FMCG, Competitive Intelligence
Education
University of Cincinnati College of Business 1994 — 1998
Cincinnati Childrens Hospital Medical Center November 2003 - Present
Convergys November 1988 - December 2003
Corinthian Mortgage Corporation June 1986 - November 1988
Skills
Administrative..., Data Entry, Outlook, Healthcare, Hospitals, Microsoft Office, PowerPoint, PeopleSoft, Customer Service, Microsoft Word, Healthcare Management, Microsoft Excel
Education
University of Cincinnati 1984 — 1986
Business Administration, Administration
University of Cincinnati-Raymond Walters College 1984 — 1986
Associate's degree, Business Administration and Management, General
Cincinnati Bell Telephone May 2013 - Present
Creative Advertising Solutions, LLC August 2012 - July 2014
Convergys September 2004 - August 2012
Harvest Fresh 2001 - 2003
Cincinnati Bell Telephone 1989 - 2001
Skills
Marketing, Inbound Marketing, Lead Generation, CRM, Marketing Communications, Marketing Strategy, Call Center, Customer Experience, BPO, Product Management, Social Media Marketing, Online Advertising, Strategic Planning, Internal Communications, Social Media, Product Marketing, Public Relations, Market Research, Project Management, Corporate Communications, B2B, Call Centers, Strategy, Program Management, Management, Strategic Partnerships, Leadership, Vendor Management, Customer Retention, Analytics, Business Development, Competitive Analysis, Account Management, SEO, Training, Advertising, SEM, Sales, Customer Satisfaction, Sales Management, B2B Marketing
Education
University of Cincinnati College of Business
Bachelors, Marketing & Management
Convergys July 2013 - Present
Kroger June 2011 - June 2012
University of Cincinnati September 2010 - March 2012
Circuit City February 2003 - December 2007
Skills
Database Design, Erwin, Access, DB2, Data Analysis, Business Analysis, BPMN, Oracle SQL, Business Objects, C#, JavaScript, SAS, SOA, Teradata, Visual Studio, Unix, .NET Compact Framework, ASP.NET MVC, C++, SQL*Plus, Higher Education, Matlab, Shell Scripting, Web Analytics, Awk, Bluespring, Marketing Research, Mathematica, ODBC, R, SPSS, SSRS, Vim, Voice of the Customer, Databases, Management, Oracle, Project Management, Visio
Education
University of Cincinnati College of Business 2010 — 2012
Master of Science in Business Administration, Information Systems, 3.4
University of Cincinnati College of Business 2008 — 2011
Bachelor of Business Administration, Information Systems, 3.8
Western Hills High School 1998 — 2002
GPA: 4.0 (5.32 weighted)
Northside Hospital 2010 - Present
Georgia, CloseUp! February 2009 - March 2015
Allconnect April 2006 - October 2009
Ebiz Ventures 2005 - January 2009
IKON October 2005 - 2007
ADVANCED REALTY SERVICES 2001 - 2002
Convergys November 1996 - August 2000
Covergys 1995 - 2000
Elbert J.T.Nelson,M.D., Inc 1990 - 1996
Elbert J.T.Nelson,M.D., Inc 1990 - 1996
Skills
Team Building, Healthcare Management, Healthcare, Marketing, Management, Program Management, Customer Service, Call Centers, Customer Retention, Leadership, Sales, Microsoft Office, Account Management, Contract Negotiation, Coaching, Time Management, Process Improvement, Public Speaking, Strategic Planning, Leadership Development, Team Leadership, Cold Calling, Social Media Marketing, Nonprofits, Training, Negotiation, Vendor Management, New Business Development, Call Center, Microsoft Excel, Insurance, Telecommunications, Budgets, Customer Satisfaction, Recruiting, Human Resources, Analysis, Employee Relations, CRM, Sales Operations, Performance Management, Customer Relations
Education
University of Phoenix 2006 — 2008
Master of Business Administration (M.B.A.), Business Management, 3.87
University of Cincinnati 1978 — 1984
AS, University of Cincinnati
BlueMark Capital, LLC August 2011 - Present
Neyer Properties, Inc. May 2009 - August 2011
Paul Hemmer Companies October 2005 - March 2009
Capstone Realty Advisors November 2004 - June 2005
Convergys March 2003 - February 2005
KZF Design September 2000 - June 2001
Skills
Real Estate Development, Real Estate, Financial Analysis, Location Intelligence, Due Diligence, Commercial Real Estate, Management, Asset Managment, Real Estate Economics
Education
University of Cincinnati College of Business 1999 — 2005
BBA, Real Estate, Operations Management
University of Cincinnati College of Business 1999 — 2005
Bachelor of Business Administration (B.B.A.), Operations Management and Supervision
Insight Global August 2014 - Present
Anthem August 2011 - June 2014
Resources Global Professionals November 2010 - August 2011
American Showa October 2008 - November 2009
Convergys January 1994 - July 2008
Convergys 1993 - 2008
European Divisions in August 1999 - July 2001
Cincinnati Bell Long Distance June 1997 - August 1999
Cincinnati Bell April 1995 - June 1997
Cincinnati Bell Information Systems (Telecommunications) January 1994 - April 1995
Skills
SOX, Consolidation, Financial Analysis, GAAP, Process Improvement, A/R, Billing Solutions, Credit and Collections, Strategic Planning, A/P, Leadership Development, Variance Analysis, PeopleSoft, Payroll, Forecasting, Leadership, Financial Reporting, Accounts Payable, Management, Analysis, Tax, Budgets, Finance, Account Reconciliation, Sarbanes-Oxley, Auditing, Accounts Receivable, Cash Management, Accounting, Strategic Financial..., Internal Controls, General Ledger, Internal Audit, Mergers & Acquisitions, Business Process, Cost Accounting, Managerial Finance, SEC filings, Strategy, US GAAP
Education
University of Cincinnati 1985 — 1988
BS, Accounting
University of Cincinnati 1985 — 1988
MBA, Finance/International Business
Project Management Institute
Certificate, Project Management
JPMorgan Chase July 2007 - Present
Convergys June 1999 - August 2002
Skills
Mortgage Banking, Loan Origination, Risk Analysis, Quality Assurance, Employee Training, Customer Service, Data Integrity, Systems Engineering, Project Management, FHA, Loans, Mortgage Lending, Process Improvement, SDLC, Testing, Business Analysis, Leadership, Public Speaking
Education
University of Cincinnati College of Business 1995 — 2001
Bachelor of Business Administration (BBA), Information Systems
Vantiv August 2014 - Present
Convergys June 2011 - June 2014
The Derringer Company March 2009 - April 2010
Garfield Suites Hotel April 2006 - October 2008
Holiday Inn Hotel & Suites April 1998 - March 2006
Skills
Account Management, Event Management, CRM, Management, Sales, Budgets, Direct Sales, Hotel Management, Food & Beverage, Hospitality Industry, Food, Customer Satisfaction, Customer Retention, Product Marketing, Marketing Strategy, B2B, Sales Leadership..., Customer Service, Advertising, Trade Fund Management, IBP, Microsoft Excel, Trade Shows, Hotels, Sales Management, New Business Development, Team Building
Education
University of Cincinnati-Clermont College 2000 — 2003
Business/Psychology
Vantiv May 2015 - Present
Vantiv June 2014 - Present
Vantiv January 2013 - June 2014
Vantiv July 2011 - December 2012
Kendle International December 2009 - July 2011
Kendle International 2007 - 2009
Convergys 2003 - 2007
Skills
Talent Acquisition, Mergers, Organizational..., HR Service Delivery, Performance Management, Recruitment/Retention, Social Media, Talent Management, Metrics Analysis, HR Strategy, Global HR, HR Business Partnering, HR Budgeting, Global Recruitment, Employee Engagement, Management, Leadership
Education
University of Cincinnati 2003 — 2003
M.A., Labor and Employment Relations
Wilmington College
B.A., Management
DaVita October 2014 - Present
The John Hutton Group August 2010 - Present
DaVita July 2013 - October 2014
Convergys January 2012 - July 2013
Office of U.S. Senator Lamar Alexander September 2011 - December 2011
Roche Colorado June 2010 - December 2010
Undergraduate Interfraternity Council at CU Boulder December 2009 - December 2010
University of Colorado Student Government October 2009 - October 2010
Northwestern Mutual May 2009 - August 2009
Hilton Hotels & Resorts May 2008 - August 2008
Skills
Spanish, Microsoft SQL Server, Apple OS X, Financial Analysis, Financial Modeling, Project Managment, Excel, PowerPoint, Acess, Customer Experience..., SAP, Business Analysis, Microsoft Excel, Project Management, Leadership, Salesforce.com, Access, Microsoft Office, Finance, Management, Customer Experience, Budgets, Risk Management, Forecasting, Analytics
Education
University of Colorado at Boulder - Leeds School of Business 2006 — 2010
Bachelor of Science in Business Administration, Finance
Leadership Program of the Rockies 2012 — 2013
Christian Brothers High School 2002 — 2006
Diploma
Convergys 1987 - 2012
Education
University of Cincinnati College of Business 1982 — 1986
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Systems Evolution, Inc. Systems Solution Manager & Project Manager
Ethicon Endo-Surgery November 2009 - December 2009
dunnhumby April 2009 - August 2009
Luxottica Retail May 2008 - March 2009
Fidelity Investments October 2006 - April 2008
eLynx June 2006 - October 2006
Ethicon Endo-Surgery August 2005 - May 2006
HarvestINFO June 2005 - September 2005
Convergys, IMG 1999 - 2005
Convergys 1995 - 1999
Skills
Solution Architecture, Data Modeling, SDLC, Requirements Analysis, Business Analysis, Requirements Gathering, PL/SQL, ETL, Databases, Data Integration, Oracle, Integration, Architectures, Business Intelligence, Data Migration, Data Warehousing, Informatica, Process Improvement, Scrum, SharePoint, Software Documentation, Unix, Architecture
Education
University of Cincinnati College of Engineering 1992 — 1995
M.S., Computer Science
University of Cincinnati College of Business 1984 — 1989
B.B.A, Quantitative Analysis
Convergys May 2015 - Present
Convergys 2013 - Present
Procter & Gamble February 2012 - August 2013
US Bank January 2009 - May 2011
Fifth Third Bank October 2006 - January 2009
Provident Bank April 1999 - May 2002
Cohen's Sportswear January 1995 - January 1999
Skills
Word, Excel, PowerPoint, Customer Service, Microsoft Office, Banking, Accounting, Compliance, Research, Process Improvement, Retail, Insurance, Account Management, Sales Management, Supervisory Skills, Sales, Training, Accounts Payable, Inventory Management, Data Entry, Leadership, Marketing, Microsoft Excel, Microsoft Word, Outlook, Time Management
Education
University of Cincinnati 1997 — 1999
Hughes High School 1991 — 1995
Diploma, Mass Media/Communications
Hughes High School, Class of
The Hillman Group 2011 - Present
National College of Business & Technology 2012 - Present
Convergys 1990 - 2010
Skills
Financial Reporting, Accounting, Forecasting, Mergers, Pricing, Consolidation, Financial Analysis, Budgets, Process Improvement, Sarbanes-Oxley Act, Cost Accounting, Customer Service, Analysis, Strategic Financial..., Mergers & Acquisitions, PeopleSoft, Finance
Education
Xavier University - School of Business Administration 1985 — 1990
MBA, Accounting, Finance & Tax
University of Cincinnati College of Business 1977 — 1982
BBA, Accounting, Finance
Madeira High School
Madeira High School
IBM October 2013 - Present
IBM September 2010 - October 2013
Convergys 2004 - 2010
Convergys April 2003 - February 2007
Independant Consultant January 2002 - April 2003
IBM / Lotus January 1998 - June 2002
MarketWare 1995 - 1996
International Thomson Publishing June 1984 - March 1994
Skills
Lotus Domino, Portals, Lotus, Websphere, Solution Architecture, Cloud Computing, Web Applications, Enterprise Architecture, WebSphere Portal, Middleware, Integration, SaaS, Sametime, WebSphere Application..., System Deployment, Messaging, IT Service Management, Lotus Connections, Enterprise Content..., Collaboration Solutions, Application Architecture, Sales Enablement, Enterprise Software, Architectures, Pre-sales, Architecture, WebSphere
Education
University of Cincinnati
Car-Part.com April 2013 - Present
Order of the Arrow BSA September 2011 - Present
Boy Scouts of America January 2010 - Present
Nearly Perfect Software September 1987 - Present
Triton Digital @ Triton Media Group September 2010 - April 2013
Fusion Alliance August 2008 - September 2010
Siemens UGS PLM Software August 2008 - July 2010
Boy Scouts of America August 2009 - January 2010
Convergys July 2000 - August 2008
Radio Companion 2007 - 2008
Skills
PHP4/5, HTML, CSS, JavaScript, C++, C/C++ STL, Java, J2EE 1.4, MySQL, Perl, x86 Assembly, Visual Basic, Visual C#, Bash, Redis, HyperDex, Linux, PowerBuilder, Pascal, Oracle SQL, JSP development, Weblogic, RogueWave, SIP Servlets, CCXML, VXML, Solaris, SQL, Web Services, PHP, Software Development, Web Applications, SDLC, Shell Scripting, AJAX, Java Enterprise Edition, Oracle, PL/SQL, Integration, C#, Spring, JSP, Java Applets, Unix, Databases, Web Development, REST, Requirements Analysis, Management, Spring Framework
Education
Wright State University 1992 — 1996
BS, Computer Engineering
University of Cincinnati-Raymond Walters College 1991 — 1992
Pre-Engineering
Directions Research, Inc. August 2014 - Present
Midmark Corporation June 2012 - July 2014
Ethicon Endo-Surgery August 2007 - June 2012
MRSI August 2004 - August 2007
Directions Research, Inc. February 1997 - August 2004
The Answer Group Inc February 1994 - February 1997
Convergys 1990 - 1992
Education
University of Cincinnati College of Business 1988 — 1993
Bachelor of Business Administration, Marketing/Management
FedEx Office July 2011 - Present
Convergys October 2007 - July 2011
GameStop February 2002 - October 2007
US Marine Corps Reserve January 1994 - January 2000
Skills
B2B, Account Management, Financial Analysis, Business Planning, Retail Marketing, Consumer Products, SAP Retail, Loss Prevention..., Relationship Management, Training, Management, Customer Service, Sales, Retail, Forecasting, People Skills, Customer Experience, Building Relationships, Direct Sales, Lead Generation, Business Development, Selling, Sales Process, Time Management, Customer Satisfaction, Direct Mail, Sales Presentations, Inventory Management, Advertising, Sales Operations, Customer Retention, Cold Calling
Education
University of Cincinnati-Raymond Walters College 2013 — 2017
Accounting and Finance
Aero Fulfillment Services April 2013 - Present
Modis July 2010 - March 2013
Premier Designs 2004 - 2010
Convergys 1986 - 2003
Skills
Technical Recruiting, SDLC, Business Analysis, Requirements Analysis, IT Staffing, IT Solutions, Recruiting, Program Management, Talent Management, Process Improvement, Business Development, Consulting, Project Management, Training, Management, Human Resources, Sourcing, Interviews
Education
University of Cincinnati College of Business 1980 — 1984
BBA, Management, Accounting
Convergys November 2003 - Present
SpeechWorks May 2000 - October 2003
Siemens Enterprise Communications June 1995 - April 2000
Skills
BPO, Call Center, Contract Negotiation, Outsourcing, IVR, Workforce Management, CTI, ACD, Speech Recognition, Channel, Telecommunications, Solution Selling, Customer Relations, Consultative Selling, Contract Negotiations, Enterprise Software, Call Centers, Product Management, Customer Service, Unified Communications, Sales, CRM, Professional Services, Customer Experience, Managed Services, SaaS, Vendor Management, Business Process, Salesforce.com, Pre-sales, Cloud Computing, Strategic Partnerships
Education
University of Colorado Boulder - Leeds School of Business 1981 — 1985
BS, Finance
Agilutions Consulting June 2008 - Present
Convergys March 2007 - June 2008
Echostar Satellite LLC September 2004 - February 2007
Lindenberg Technologies for Charter Communications July 2003 - April 2004
Organic People Consulting for Convergys May 2003 - May 2003
Computer Horizons for AT&T Broadband/Comcast April 2001 - November 2002
Skills
Oracle, Visual Studio, SQL, Software Development, Data Warehousing, Analysis, Business Analysis, Management, C#, Enterprise Software, Agile Methodologies, SDLC, PL/SQL, SSRS, Training, HTML, JavaScript, XML, CSS, Team Leadership, Change Management, Testing, Requirements Analysis, Integration, Process Improvement, Microsoft SQL Server, MS Reporting Services, Coaching, System Requirements, Functional Requirements, Microsoft Excel, ERP Software, Software Implementation, Solution Development, SaaS, SQL Server Management..., .NET, Data Conversion, Reporting & Analysis, Report Writing, Association Management...
Education
University of Colorado Boulder - Leeds School of Business 1996 — 2000
Bachelor of Science, Finance, Information Technology
University of Colorado at Boulder 1996 — 2000
BS, Business Administration
Loyola Academy 1992 — 1996
High School Diploma, College Prep
Convergys Oracle DBAConvergys Corporation1997 - 2008
Matrixx Marketing July 1994 - October 2007
Western Atlas 1992 - July 1994
Education
University of Cincinnati College of Business
BBA, Informations Systems
Northern Arizona Healthcare October 2014 - Present
Northern Arizona Healthcare July 2013 - Present
DNRC April 2011 - July 2013
OneRiot October 2006 - January 2010
Convergys April 2005 - October 2006
Intuit Eclipse April 2003 - April 2005
Finali Corporation August 2000 - March 2003
Global Commerce Systems August 1999 - August 2000
Skills
Agile Methodologies, Java, XML, JavaScript, Subversion, Linux, SQL, Spring, Eclipse, Tomcat, JSP, HTML, Scrum
Education
University of Colorado Boulder 1995 — 1999
Computer Science, Computer Science, Political Science, Engineering
Lafayette High School 1994 — 1995
St Charles High 1992 — 1993
Kroger March 2015 - Present
Cardinal Solutions September 2012 - March 2015
Home Properties March 2010 - August 2012
Lucrum inc. February 2005 - August 2012
LUCRUM, Inc. February 2005 - August 2012
United Natural Foods 2010 - 2010
WorkflowOne 2006 - 2007
Convergys June 2003 - December 2004
Ohio National Finance Services June 2002 - 2003
Skills
C#, T-SQL, SSRS, XML, HTML, ASP.NET, SQL Server, SSIS, Java, JavaScript, Objective-C, .NET, Visual Studio, Android, SQL, CSS, Xcode, Software Development, Scrum, jQuery, Microsoft SQL Server, Mobile Applications, Agile Methodologies
Education
University of Cincinnati College of Business 1999 — 2004
Bachelors of Business, Information Systems
RKCA - Capital Advisors & Investment Bankers October 2015 - Present
Convergys April 2007 - September 2015
Convergys January 2000 - April 2007
Convergys 1999 - 2000
Skills
Mergers & Acquisitions, Strategic Planning, Due Diligence, Integration, Cross-functional Team..., BPO, PMP
Education
University of Cincinnati 1995 — 1997
MBA, Management, Information Systems & Health Administration
University of South Florida 1992 — 1995
BS, Accounting
Project Management Institute, Newton Square, PA
Project Management Professional (PMP)
Luxottica Retail June 2015 - Present
Luxottica Retail April 2011 - Present
Premier Health Partners November 2009 - April 2011
Convergys April 2008 - November 2009
Marketing Support Services, Inc. April 2007 - April 2008
Skills
Accounting, Financial Reporting, General Ledger, Account Reconciliation, Accounts Payable, Journal Entries, Accounts Receivable, Bank Reconciliation, Accruals, QuickBooks, Fixed Assets, Financial Statements, Peachtree, Great Plains Software, Variance Analysis, GAAP, Payroll, Financial Accounting, Auditing, PeopleSoft, Financial Analysis, Tax Preparation, Hyperion Enterprise, Microsoft Excel, Microsoft Word, Income Tax, SEC filings, CPA, IFRS, Tax Returns, Monthly Close, Essbase, SAP, Access, Internal Controls, US GAAP, Sarbanes-Oxley Act, Cash Flow
Education
University of Cincinnati College of Business 2006 — 2007
Non- Mat, Accounting
Devry University 2009 — 2010
MFA, Finance and Accounting
Saint Vincent;s College 2000 — 2004
BSA, Accounting
Ohio National Financial Services April 2010 - Present
Total Quality Logistics June 2007 - June 2008
Convergys June 2002 - June 2007
Skills
Marketing, Marketing Communications, E-Learning, Content Management, Internal Communications, Customer Service, Microsoft Excel, Instructional Design, Learning Management..., Presentation Design, Report Writing, HTML scripting, CSS, Photoshop, Illustrator, Captivate, Dreamweaver, Flash, Flash Animation, Access, Business Intelligence, Team Building, Leadership, Life Insurance, Process Improvement, Strategic Planning, Adobe Presenter, SharePoint..., Articulate Suite
Education
University of Cincinnati
84.51˚ July 2015 - Present
84.51˚ April 2015 - June 2015
dunnhumby August 2013 - April 2015
Convergys May 2012 - August 2013
Convergys August 2010 - April 2012
Convergys September 2006 - July 2010
Convergys December 2005 - August 2006
Convergys June 2004 - November 2005
Convergys June 2000 - June 2004
Skills
Analytics, Market Research, Customer Insight, Data Analysis, Quantitative Research, Customer Experience, Competitive Intelligence, Segmentation, Consumer Behaviour, Data Visualization, Qualitative Research, Survey Design, Voice of the Customer, Consumer Insights, Microsoft Office, Research Project..., Project Management
Education
University of Cincinnati College of Business 1999 — 2004
Bachelor of Business Administration, Marketing; Digital Business
Sterling Medical Staffing Group September 2015 - Present
Assist Marketing September 2013 - Present
Convergys April 2015 - September 2015
Target January 2009 - April 2015
Skills
Human Resources, Talent Acquisition, Recruiting, Customer Service, Employee Relations, Performance Management, Training, Management, Leadership, Talent Management, Microsoft Office, Microsoft Excel, Microsoft Word, Taleo, PeopleSoft, Ceridian, MICROS, Outlook, Mac OS, Windows
Education
University of Cincinnati 2014 — 2016
Bachelor of Technical and Applied Studies, Applied Administration
University of Cincinnati 2009 — 2014
Associate of Applied Business, Business Management Technology
Kings High School 2005 — 2008
High School
INC Research July 2011 - Present
Kendle International October 2007 - July 2011
CedarCrestone January 2007 - September 2007
Convergys 2005 - 2006
Convergys 2003 - 2005
Convergys 1999 - 2003
Skills
Integration, CRM, Project Management, ERP, Business Intelligence, Strategy, Management, IT Strategy, Enterprise Software, Program Management, ITIL, Software Project..., Leadership, Business Process..., Telecommunications, Team Leadership, Cross-functional Team..., Team Building, Software Development, SDLC, Project Portfolio..., Systems Analysis, System Design, Master Data Management, System Architecture, Software Implementation, Software Design, IT Relationship..., Solution Architecture, CRM software, Project Execution, Change Management
Education
University of Cincinnati College of Business
Bachelor of Business Administration, Information Systems
Genworth US Mortgage Insurance August 2013 - Present
Where® March 2009 - May 2013
Where® March 2007 - March 2009
Where® July 2005 - March 2007
Cutter Aviation January 2005 - May 2005
Chester Labs Inc. January 2004 - March 2004
Convergys June 2003 - September 2003
Education
University of Cincinnati College of Business 1999 — 2004
BA
Teays Valley 1995 — 1999
LA Fitness 2014 - March 2015
Convergys November 2010 - July 2014
ALDI Stores January 2010 - November 2010
Smilin Smoker September 2009 - November 2010
Skills
Microsoft, Web Editing, Lotus Smartsuite, Sales, Merchandising, Customer Service, Customer Satisfaction, Data Entry, Strategic Management..., Business Data Analysis, Data Flow and Process..., Strategic Financial..., Management Training, Sales Lead Generation, Relationship Management, Relationship Marketing, Marketing, Teamwork, Customer Experience, Management Development, Lead Generation, Data Analysis, Business Strategy, Training, Retail, Microsoft Word, Microsoft Excel, Management, Leadership, Microsoft Office, Communication, PowerPoint, Time Management, Inventory Management, Recruiting, Coaching, Hiring
Education
University of Phoenix 2010 — 2012
MBA, HEALTHCARE MANAGEMENT
University of Cincinnati College of Business 2002 — 2008
BBA, Marketing and Management
Ohio National Financial Services April 2011 - Present
Convergys July 2010 - April 2011
Fifth Third Bank October 2009 - February 2010
Gannett June 2003 - July 2009
Skills
Call Centers, Fixed Annuities, Customer Service, Strategic Planning, Management
Education
University of Cincinnati 2002 — 2007
DAAP - Ceramics/Sculpture - Fine Art
Oracle Data Cloud April 2015 - Present
Datalogix May 2014 - April 2015
Datalogix October 2013 - May 2014
Convergys May 2012 - October 2013
University of Colorado Boulder 2011 - 2012
Skills
Data Analysis, Analytics, Research, Business Analysis, Visio, Microsoft Excel, SQL, Process Improvement, Leadership, Management, Market Research, PowerPoint, Program Management, Strategy, Project Management
Education
University of Colorado Boulder 2008 — 2012
Bachelor's of Science, Business Administration, Operations and Information Management
Convergys May 2013 - Present
Randstad November 2006 - May 2013
Skills
Outlook, Temporary Placement, Screening Resumes, Deferred Compensation, Recruiting, Customer Service, Coaching, Onboarding, Employee Relations, Applicant Tracking..., Payroll, Management, Leadership, Interviews, Sales, Sourcing, Talent Acquisition, Human Resources, Technical Recruiting, Temporary Staffing, Internet Recruiting, Staffing Services, Performance Management, Hiring, Training, College Recruiting, Employment Law, Contract Recruitment, New Hire Orientations, Workforce Planning, Talent Management, Recruitment Advertising, Employee Benefits
Education
University of Cincinnati
Bachelor of Science (BS), Marketing
KiZAN Technologies December 2008 - March 2014
Software Packaging Associates, Inc October 2007 - November 2008
Intensity Software March 2006 - October 2007
BASES March 2005 - March 2006
Convergys May 2003 - March 2005
Kroger March 2002 - May 2003
Skills
SharePoint, ASP.NET, .NET, C#, Visual Studio, Software Documentation, Microsoft Office..., SharePoint Designer, Databases, SQL, Windows Sharepoint..., Web Applications, WordPress, Disaster Recovery, Web Development, jQuery, SharePoint 2013, JavaScript, Requirements Gathering, Business Analysis, Project Management, Software Development..., Software Development, SharePoint Server 2010, SharePoint Foundation..., SharePoint Designer 2010, WSS 3.0, Microsoft Office..., SharePoint Designer 2007
Education
University of Cincinnati 2000 — 2006
Bachelor's Degree, Information Technology
Hitachi Consulting April 2015 - Present
Kieffer Consulting, LLC December 2013 - March 2015
WaveDivision Holdings, LLC May 2012 - November 2013
Convergys May 2010 - June 2012
Convergys January 1999 - December 2009
Convergys September 1996 - December 1998
Sundance Resort January 1993 - January 1996
Novell 1995 - 1996
Chili's Restaurant January 1991 - January 1993
Skills
Data Analysis, Billing Systems, AS400, Billing, SQL, RPG III, IBM iSeries, Data Migration, Training, Integration, Databases, Invoicing, Telecommunications, Systems Analysis, Software Documentation
Education
University of Colorado at Colorado Springs 2006 — 2010
MBA, Finance
Brigham Young University - Provo, UT 1989 — 1996
B.S, Finance
SM Energy Company May 2014 - Present
Convergys March 2010 - April 2014
Wall Street On Demand August 2009 - March 2010
Coinstar September 2006 - July 2009
Skills
Program Management, Process Improvement, Business Analysis, SSIS, Analytics, SSRS, SSAS, Project Management, Leadership, Team Leadership, SQL, T-SQL, Microsoft SQL Server, Oracle, Databases, Analysis Services, XML
Education
Keller Graduate School 2007 — 2008
MISM, Business, Networks, Programming
University of Colorado Boulder 2000 — 2004
BA, International Affairs
Amerigas(formerly Heritage Propane) January 2011 - August 2013
Insight Communications November 2010 - February 2011
Convergys July 2010 - November 2010
Fidelity Investments July 2007 - March 2009
Fidelity Investments July 2004 - July 2007
Fidelity Investments July 2001 - July 2004
Fidelity Investments July 1998 - July 2001
Fidelity Investments July 1995 - July 1998
Fidelity Investments July 1993 - July 1995
Fidelity Investments July 1992 - July 1993
Skills
Business Analysis, Data Analysis, Systems Analysis, Problem Management, Critical Thinking, SDLC, Business Process..., Great troubleshooting..., Internal & External..., Software Development, Quality Assurance, Testing, Requirements Analysis, Agile Methodolgy, RallyDev, Mercury ITG, Risk Assessment, Project Management, Data Manipulation, SQL, SAS, DB2, TSO, SDF2, ISPF, Access Database, Mobility Support, Microsoft Applications, Financial Services, Propane, Agile Methodologies, Analysis, Troubleshooting, Program Management
Education
University of Cincinnati 1986 — 1989
Associates of Arts, General Studies
Little Flower
Kroger September 2013 - Present
Luxottica September 2011 - August 2013
Procter & Gamble March 2004 - September 2011
Cincinnati Bell Long Distance/Cincinnati Bell 1996 - 2000
Convergys 1990 - 1995
Skills
Retail, Merchandising, Product Marketing, Budget Management, SAP, Loyalty Programs, Data Analysis, Budgets, Web Analytics, Marketing Communications, Sales Operations, Online Advertising, Customer Insight, Marketing Research, Competitive Analysis
Education
University of Cincinnati College of Business
Bachelor of Business Administration (BBA), Marketing
Xavier University - Williams College of Business
MBA, International Business
Convergys August 2015 - Present
Omnicare Inc. April 2014 - Present
Omnicare Inc. September 2011 - March 2014
Omnicare Inc. June 2011 - September 2011
Kendle International January 2010 - June 2011
Skills
Tax, Sarbanes-Oxley Act, Tax Accounting, Financial Reporting, Accounting, GAAP, Auditing, Internal Controls, Corporate Tax, Sarbanes-Oxley, CPA, Financial Analysis, PeopleSoft, Journal Entries, Internal Audit, Cash Flow, Microsoft Excel, Process Improvement, Budgets, Microsoft Word
Education
University of Cincinnati College of Business 2007 — 2011
Bachelor of Science (B.S.), Finance
CTI Clinical Trial and Consulting Services September 2015 - Present
Convergys January 1998 - Present
Skills
Team Building, New Business Development, Strategic Planning, Account Management, Marketing, Budgets, Marketing Strategy, Social Media Marketing, Product Development, Public Speaking, Financial Analysis, Accounting, Process Improvement, Management, Sarbanes-Oxley Act, General Ledger, Account Reconciliation, Financial Reporting, Accounts Payable, Forecasting
Education
University of Cincinnati College of Business 1979 — 1983
Bachelor’s Degree, Accounting and Finance
Roger Bacon
Roger Bacon
Roger Bacon
Convergys January 2007 - Present
City of Covington April 1996 - January 2007
Hamilton County Government 1989 - 1996
Skills
Criminal Justice, Investigation, Executive Protection, Physical Security, Corporate Security, Internal Investigations, Crime Prevention, Fraud Investigations, Mental Health Response..., Crime Scene..., Terrorism Threat &..., Advanced Hostage..., Interviewing and..., Business Continuity, Evidence
Education
Department of Criminal Justice, Law Enforcement Academy Richmond KY.
University of Cincinnati
Bachelor’s Degree, Criminology
University of Cincinnati
Associate’s Degree, Criminal Justice/Police Science
Schumacher Group July 2013 - Present
Yoh, A Day & Zimmermann Company April 2012 - July 2013
Convergys September 2011 - April 2012
Convergys June 2009 - September 2011
Convergys May 2007 - June 2009
Sterling Medial August 2005 - May 2007
Skills
Talent Acquisition, Recruiting, Applicant Tracking..., Human Resources, Onboarding, Leadership, Temporary Placement, Process Improvement, Talent Management, Performance Management, Employer Branding, HRIS, Employee Relations, PeopleSoft, Screening, Contract Recruitment, Workforce Planning, Strategic HR, Training, College Recruiting, Employee Engagement, Team Management, Benefits Negotiation, Deferred Compensation, Employee Benefits, Sourcing, Management, Resume Writing, Benefits Administration, Succession Planning, New Hire Orientations, Technical Recruiting, Executive Search, Temporary Staffing, Labor Relations, Organizational..., Screening Resumes, Job Fairs, HR Consulting, Personnel Management, Strategy, Hiring, Project Management, Internet Recruiting, Taleo, HR Policies, Employee Training, FMLA, Interviews, Staffing Services
Education
University of Cincinnati 2005 — 2007
MBA, Business
University of Cincinnati 2003 — 2005
Masters, Human Resources
Fifth Third Bank August 2014 - Present
Fifth Third Bancorp April 2009 - August 2014
Fifth Third Bancorp March 2003 - March 2009
Convergys March 1996 - March 2003
Western-Southern Life Insurance CO February 1988 - March 1996
Skills
Business Analysis, Mortgage Lending, Relationship Management, Vendor Management, Process Improvement, Financial Services, Risk Management, SDLC, Banking, Requirements Gathering, Business Process..., Project Portfolio..., Visio, PMO, Business Requirements
Education
Purcell Marian High School 1980 — 1984
University of Cincinnati
US Cellular April 2009 - Present
Harris Bank January 2008 - October 2008
Convergys 1985 - May 2007
Skills
Business Analysis, PMP, Vendor Management, SDLC, Software Project..., Requirements Analysis, PMO, IT Management, ITIL, Integration, Project Management, SharePoint, Requirements Gathering, Visio, Telecommunications, Software Documentation, Resource Management
Education
University of Cincinnati
ION Trading June 2007 - May 2012
Convergys June 2006 - September 2006
General Electric September 2005 - March 2006
Skills
Databases, Crystal Reports, Scripting, Microsoft SQL Server, Business Intelligence, Microsoft SQL Analysis..., Visual Studio, POSIX, Perl, Shell Scripting, VBA, Software Documentation, Business Process, Systems Analysis, Business Objects, MS Project, Linux, Microsoft Project
Education
University of Cincinnati College of Business 2002 — 2007
BBA, Information Systems
Springboro High School 1998 — 2002
Yahoo Inc Product support EngineerYahoo IncAugust 2008 - 2010
Convergys March 2006 - April 2007
Education
University of Cincinnati 2005 — 2007
Masters, Information Systems
University of Cincinnati College of Business 2005 — 2007
Retired 2012 - Present
Convergys 1998 - 2007
Cincinnati Bell Information Systems 1983 - 1998
Skills
IT Service Management, Data Center, Hardware, Leadership, Project Management, Microsoft Excel, Contract Negotiation, Sales Management, Microsoft Office, Process Improvement, New Business Development, Public Speaking
Education
University of Cincinnati College of Business
Information Systems
Diversified Service Options February 2014 - Present
Florida Blue April 2013 - February 2014
NorthgateArinso June 2010 - April 2013
Convergys May 2008 - June 2010
Convergys June 2007 - December 2007
Wipro, Other November 2005 - August 2006
College of Engineering, Poonjar July 2005 - November 2005
Skills
Data Center Migration, Business Process..., Disaster Recovery, IT Infrastructure..., Quality Assurance, Vendor Management, SAP HR, MS Project, Visio, Project Management, Program Management, Auditing, Data Center, ITIL, Process Improvement, Outsourcing, Management, Business Analysis, Business Process, Requirements Analysis, SDLC, ERP, SAP, Change Management, Cross-functional Team..., Software Development, PMP, IT Strategy, Software Project..., Integration, Service Delivery, IT Service Management, IT Management, Requirements Gathering, Business Process..., Solution Architecture, PMO, Business Intelligence, Enterprise Architecture, Project Portfolio..., Resource Management
Education
University of Cincinnati College of Business 2006 — 2008
Master of Science (M.S.), Business Administration (Information Systems), 3.84
Cochin University of Science & Technology 2001 — 2005
Bachelor of Technology, Electronics and Communication Engineering
St Antony’s Public School 1999 — 2001
AISSCE, Science, Computer, Math
Alphonsa Residential School, Bharananganam 1987 — 1999
ICSE, Science, Mathematics, Social Studies, English, Computer Science
Cinmar Inc April 2012 - Present
Cinmar Inc June 2009 - April 2012
PCMS February 2008 - June 2009
Cinmar December 2006 - February 2008
CCSG November 2004 - December 2006
Convergys July 1997 - March 2000
Skills
Microsoft SQL Server..., SSAS, SSRS, SSIS, Crystal Reports, Microsoft Office, MS Power Pivot, Microsoft SQL Server..., Microsoft SQL Server..., MS Access, Data Warehouse..., Dimensional Modeling, Requirements Analysis, Business Intelligence..., Test Planning, Database Design, Software Project...
Education
University of Cincinnati 1994 — 2002
BS, Applied Mathematics
Executive Service Corps of Cincinnati March 2011 - Present
Corporation for Findlay Market 2009 - Present
Convergys January 2008 - September 2010
Convergys October 2005 - January 2008
Convergys August 2000 - October 2005
Spectrum Strategies, Inc. 1995 - 2000
Cincinnati Bell January 1971 - May 1995
Skills
Market Development, Strategic Planning, Industry Analyst..., Business Strategy, Strategy, Marketing Management, Product Management, Program Management, Product Marketing, B2B, Leadership, Telecommunications, Sales, Marketing Strategy, Leadership Development, CRM, Management
Education
University of Cincinnati College of Business 1964 — 1970
MBA and BBA
HealthBridge July 2014 - Present
Streamline Health March 2008 - July 2014
Unlimited Systems June 2013 - October 2013
Convergys 1999 - 2008
Skills
TOGAF, HL7, Virtualization, Design Patterns, Integration, Enterprise Architecture, Healthcare Information..., Software Project..., SQL, Microsoft SQL Server, Agile Methodologies, Oracle, Software Development, Perl, Requirements Analysis, SDLC, C#, XML, Databases, SOA, SharePoint, .NET, Visio, Scrum, PL/SQL, Unix, Requirements Gathering, IIS, Crystal Reports, Web Services, Business Intelligence, SSRS, Database Design, Software Documentation
Education
University of Cincinnati 1992 — 1998
Bachelor of Science (B.S.), Computer Science
Nexidia February 2015 - Present
Nexidia January 2013 - Present
Convergys October 2011 - January 2013
Convergys February 2005 - November 2011
Skills
Call Center, Workforce Management, Contact Centers, BPO, Outsourcing, Business Process..., Offshoring, Customer Experience, Service Delivery, Professional Services, Call Centers, CRM, Analytics, Business Transformation, IVR, Vendor Management, Program Management, Process Improvement, Business Analysis, Strategy, Management, Leadership, Project Management, Business Intelligence
Education
University of Colorado at Boulder - Leeds School of Business 2003 — 2005
BS, Finance and Operations Management
University of Colorado
Master of Business Administration (M.B.A.), Finance
Fifth Third Bank May 2015 - Present
NEC NetCracker Technologies May 2012 - Present
Convergys March 2004 - May 2012
Convergys January 2003 - March 2004
Convergys 1998 - 2002
Convergys 1995 - 1998
R.L Polk May 1987 - October 1988
Skills
BPO, SDLC, Service Delivery, Vendor Management, Project Management, Integration, Disaster Recovery, Outsourcing, ITIL, Team Management, CRM, Telecommunications, Management, Software Development, Program Management
Education
University of Cincinnati 1983 — 1987
Dolbey and Company, Inc. August 1992 - Present
Convergys April 2001 - January 2003
Skills
Software Documentation, Hands-on Training, Microsoft Office, Windows, Training, Team Building, Project Management, Troubleshooting, Telecommunications, Healthcare Information..., Team Leadership, Windows 7, EMR, EHR, Visio, HIPAA
Education
University of Cincinnati
Managing Innovation & Technology May 2014 - Present
itelligence North America June 2008 - July 2010
Convergys June 2007 - March 2008
Aptech February 2001 - July 2003
Education
University of Cincinnati 2006 — 2008
Master's degree, Information Systems
Convergys 2000 - Present
Hill Top Research April 1995 - November 2000
Clinique May 1983 - June 1993
Moore Business Systems 1979 - 1983
Skills
Human Resources, Call Center, Call Centers, Time Management, PeopleSoft, Vendor Management, Microsoft Excel, Outlook, Process Improvement, Payroll, CRM, Performance Management, PowerPoint, Process Scheduler, Employee Relations, Recruiting
Education
University of Cincinnati 1992 — 1993
Kroger December 2010 - Present
DocKam LLC July 2009 - Present
Procter & Gamble June 1995 - July 2009
Convergys July 1987 - June 1995
Education
University of Cincinnati College of Business 1991 — 1993
MBA, Information Systems
Walnut Hills High School 1978 — 1984
HS Diploma
CSC July 2015 - Present
CSC 2011 - 2013
Kelly Services 2005 - 2010
Convergys June 1997 - February 2005
Skills
Employee Relations, Talent Acquisition, Technical Recruiting, Contract Recruitment, Applicant Tracking..., Executive Search, Temporary Staffing, Recruitment Advertising, Sourcing, Facilities Management, Performance Management, Onboarding, Recruiting, Security Management, Management, Temporary Placement, Access, Vendor Management, SDLC, Program Management, CRM, Process Improvement, Training, Customer Satisfaction, Outsourcing, Software Documentation, Business Analysis, Requirements Analysis
Education
University of Cincinnati
Bachelor of Science (BS), MHDH
Coldwell Banker West Shell November 2014 - Present
Sogeti August 2011 - December 2013
First Group America November 2010 - August 2011
NorthgateArinso June 2010 - August 2010
Convergys January 2007 - May 2010
Oracle March 2005 - January 2007
Siebel Systems August 2004 - February 2006
Fidelity Investments 1996 - 1999
Education
University of Cincinnati
B.S., Secondary Education, German
Belterra Park Gaming & Entertainment Center April 2014 - Present
ITT Technical Institute September 2013 - April 2014
Convergys July 2013 - September 2013
Stafford Jewelers August 2011 - April 2013
Skills
Customer Service, Microsoft Office, Sales, Microsoft Excel, Event Planning, PowerPoint, Social Media, Microsoft Word, Marketing, Public Speaking, Team Building, Retail, Inventory Management, Leadership, Account Management, Training, Social Networking, Time Management, Recruiting
Education
Cincinnati School of Medical Massage 2010 — 2012
Licensed Massage Therapist, Massage Therapy/Therapeutic Massage
University of Cincinnati
Triplefin, LLC January 2015 - Present
Independent October 2007 - Present
Great Oaks January 2003 - August 2008
MIKE ALBERT LEASING CORPORATION July 2003 - June 2005
Convergys 1995 - 2002
Skills
Oracle Database..., SQL Server Database..., Database..., Database Designer,..., UNIX & Linux System..., Software Documentation, Technical Documentation, Technical Course..., Systems Documentation, EDI, Microsoft Dynamics AX, XML/SQL Server, SSIS/SSRS, Microsoft SQL Server, Oracle, Databases, Database Design, Data Migration, T-SQL, Data Modeling
Education
University of Cincinnati 1982 — 1984
BA, Management
University of Kentucky 1979 — 1982
Business/Commerce, General
Adecco Technical February 2012 - Present
Insight Global November 2011 - December 2011
The CSI Companies September 2011 - November 2011
Messina Staffing November 2010 - December 2010
Convergys May 2010 - November 2010
EMD Chemicals Inc. June 2007 - January 2009
EMD - Affiliates of Merck KGaA, Darmstadt, Germany October 1982 - January 2009
EMD Chemicals Inc. August 2005 - May 2007
EMD Chemicals Inc. October 1982 - July 2005
Skills
Access, Excel, PowerPoint, Word, Business Analysis, Crystal Reports, Data Analysis, GMP, LIMS, Lotus Notes, Microsoft Office, MS Project, Quality Management, SAP, SAS, SQL, Troubleshooting, Visio, Windows, Chemicals, Microsoft Excel, Analytical Chemistry, Quality Control, 21 CFR Part 11, Pharmaceutical Industry, HPLC, Laboratory, Microsoft Word, Quality Assurance, Iso 9000, Chemistry, Validation, Chromatography, Analysis, UV/Vis, Gas Chromatography, Quality System, Software Documentation, Organic Chemistry, Wet Chemistry, Sop, Process Improvement, Raw Materials, ERP, Databases, Computer System..., FDA, CAPA, GLP, Testing
Education
Xavier University 1973 — 1976
MS, Chemistry
University of Cincinnati 1969 — 1973
BS, Chemistry
GE- Global Operations Finance March 2015 - Present
ADVICS NA June 2013 - March 2015
CyrusOne- A Cincinnati Bell Company January 2012 - May 2013
CBTS- A Cincinnati Bell Company May 2008 - January 2012
Fifth Third Bank 2005 - 2008
Convergys 2003 - 2005
Skills
Accounting, Financial Analysis, Variance Analysis, Financial Reporting, Sarbanes-Oxley Act, Finance, Internal Controls, Process Improvement, General Ledger, Fixed Assets, Account Reconciliation, Forecasting, Financial Accounting, Strategic Financial..., Financial Audits, Budgets, Cash Management, Corporate Finance, Management, Hyperion Enterprise, Consolidation, CPA, GAAP, Banking, Revenue Recognition, US GAAP, Financial Statements, Essbase, Cash Flow, Financial Modeling, Mergers, Managerial Finance, Capital Budgeting, External Audit, Analysis, Treasury Management, Bank Reconciliation, Tax, Due Diligence, Sarbanes-Oxley, Internal Audit, SEC filings, SAP ERP, Oracle Applications
Education
Xavier University 2001 — 2003
MBA, General Business
University of Cincinnati College of Business 1996 — 2000
BBA, Finance / Accounting
St. Xavier High School 1992 — 1996
High School, College Prep
Convergys Corporation November 2007 - Present
Convergys May 1995 - November 2007
Skills
Sarbanes-Oxley Act, CPA, Financial Analysis, Process Improvement, PeopleSoft, Managerial Finance, Financial Reporting, Business Analysis, Variance Analysis, Accounting, Finance, Forecasting, Hyperion Enterprise, Accounts Payable, Business Process..., Invoicing, Strategic Financial..., Internal Controls, Fixed Assets, Consolidation, General Ledger, Sarbanes-Oxley
Education
Xavier University 1980 — 1983
MBA, Finance
University of Cincinnati College of Business 1975 — 1979
Dual BS, Accounting/Finance
Convergys Customer Management Group Inc. September 2008 - January 2011
Convergys December 2000 - September 2008
Education
University of Cincinnati College of Law 1996 — 1999
JD, Law
St. Elizabeth Medical Center System Director, Organization EffectivenessSt. Elizabeth Healthcare2007 - Present
Convergys 1996 - 2005
Education
University of Cincinnati 1979 — 1981
MEd, Counseling
Convergys July 2014 - Present
Write it Right February 2009 - September 2009
Jewish Community Center June 1999 - February 2009
Skills
Non-profits, Customer Service, Fundraising, Event Planning, Public Speaking, Marketing, Nonprofits, Art, Microsoft Word, Editing, Newsletters, Public Relations, Blogging, Creative Writing, Community Outreach, Training, Social Media
Education
University of Cincinnati 1985 — 1986
BA, English Literature
Finch College, NYC
Associate of Arts (A.A.), English Language and Literature, General
Convergys January 2010 - Present
Convergys CMG, Employee Care June 2007 - January 2010
Convergys June 2007 - January 2010
Education
University of Cincinnati College of Law
J.D., Law
University of Scranton
B.S., Law Enforcement
Deloitte December 2014 - Present
Convergys Information Management(Netcracker Technologies) April 2014 - December 2014
Convergys Information Management(Netcracker Technologies) December 2010 - April 2014
University of Cincinnati September 2009 - June 2011
Convergys July 2010 - December 2010
University of Cincinnati January 2010 - November 2010
Infosys Technologies Limited September 2007 - July 2009
Skills
SQL, Software Development, Java Enterprise Edition, JavaScript, JSP, ASP.NET, SDLC, Java, Sun Certified Java..., J2EE, C, C#, WCF Services, Web Services
Education
University of Cincinnati College of Business 2009 — 2011
MS, Information Systems
Vishwakarma Institute Of Technology 2003 — 2007
Bachelor of Engineering, Electronics
Milford Miami Ministry March 2010 - Present
Convergys April 2003 - May 2009
Convergys March 2001 - April 2003
Education
University of Cincinnati 1988 — 1994
Associate, Business Management
Convergys December 2011 - Present
Convergys September 2008 - December 2011
Yum! Brands 2005 - 2008
LaRosa's 2004 - 2005
Skills
Financial Analysis, Financial Reporting, Forecasting, Essbase, Financial Modeling, PeopleSoft, Hyperion Enterprise, Microsoft Excel, Strategic Financial..., Accounting, Variance Analysis, Budgets, Pricing, Finance, Microsoft Office, Outlook, Business Analysis, Sarbanes-Oxley Act
Education
University of Cincinnati 1995 — 1999
BFA
Xavier University
MBA, Finance
Burke, Inc. July 2013 - Present
Castrucci Automotive July 2010 - March 2013
Hammacher Schlemmer September 2008 - May 2010
Aflac January 2008 - January 2009
Convergys November 2005 - December 2007
Burke, Inc. November 1991 - September 2005
Honda East October 1988 - September 1991
Skills
Marketing, Customer Service, Marketing Strategy, Project Management, CRM, Strategic Planning, Customer Satisfaction, Product Development, Account Management, Sales, Social Media, Microsoft Excel, Retail, Team Building, Marketing Communications
Education
University of Cincinnati College of Business 1974 — 1981
Bachelor, Marketing
Fidelity Investments July 2013 - Present
Fidelity Investments November 2004 - June 2015
Convergys July 1988 - February 1998
Skills
Microsoft Office, Word, Excel', PowerPoint, Access
Education
University of Cincinnati College of Business
Marketing and Management, Certificates in Spanish and International Business
Pioneer Automotive Technologies October 2005 - Present
Gold Medal Products June 2004 - September 2004
Newco Electrical Contractors June 2003 - March 2004
Convergys June 2002 - March 2003
Education
University of Cincinnati 2000 — 2005
B.S, Electrical Engineering
Bluewolf May 2013 - Present
Sogeti December 2012 - May 2013
Sogeti June 2012 - May 2013
Ethicon Endo-Surgery June 2012 - May 2013
iSqFt/ Construction Software Technologies May 2011 - June 2012
Convergys September 2010 - July 2011
netTrekker June 2007 - September 2010
Swapalease.com February 2007 - June 2007
Cincinnati Country Club March 2001 - June 2007
xpedx December 2002 - March 2004
Skills
Salesforce.com..., Salesforce.com..., Salesforce.com..., Salesforce Training, Microsoft Excel, Formula Language, SaaS, Email Marketing, Data Analysis, Salesforce.com, Salesforce.com..., MS Excel Pivot Tables, Vlookup, ExactTarget, Blue Hornet, Apex Data Loader, Conga, Brainshark, EchoSign, DemandTools, Process Automation, ETL Tools, Executive Reports, Dashboard Builder, Report Building, Data Import/export, Data Manipulation, Marketing Automation, Marketing Research, Consulting, Miller-Heiman Strategic..., Sales, Sales Process, Salesforce.com Service..., CRM, Sales Operations, SharePoint, Cloud Computing, Business Analysis
Education
University of Cincinnati College of Business 1999 — 2004
Bachelors, Marketing and Entrepreneurship
Defiance High School
Education at Work January 2015 - Present
VXI Global Solutions, LLC September 2014 - January 2015
StarTek October 2012 - September 2014
Cintas September 2012 - October 2013
Cintas April 2010 - July 2012
Cintas April 2009 - April 2010
Cintas January 2008 - January 2010
Cintas January 2001 - January 2008
Convergys Corporation January 1998 - January 2001
Convergys 1996 - 2001
Skills
Market Research, Marketing Research, Customer Satisfaction, Customer Loyalty, Cold Calling, Team Building, Sales Process, Strategic Planning, Marketing Strategy, Sales, Time Management, Management, Customer Experience, Customer Service, Training, Account Management, Leadership, Process Improvement, Customer Retention, Team Leadership
Education
University of Cincinnati College
Bachelor of Science, Marketing
University of Cincinnati 1988 — 1992
BS, Marketing
University of Cincinnati College 1984 — 1992
Bachelor's degree, Marketing
Convergys University
Convergys February 2011 - Present
Convergys April 2007 - February 2011
Convergys September 2003 - April 2007
Convergys September 2000 - September 2003
Enterprise Rent-A-Car July 1997 - September 2000
Caldwell & Co. CPA's May 1994 - July 1997
Accountemps 1993 - 1994
Skills
Forecasting, Financial Analysis, Budgets, Accounting, Management, Strategic Planning, Leadership, Strategy, Finance, Training, Corporate Finance, Pricing, Process Improvement, Business Process..., Managerial Finance, Business Analysis
Education
University of Cincinnati College of Business 1988 — 1992
BBA, Accounting
OfficeTeam February 2012 - March 2013
Convergys October 2011 - February 2012
Macy's June 2011 - September 2011
Macy's June 2010 - September 2010
Skills
College Recruiting, Temporary Staffing, Temporary Placement
Education
University of Cincinnati 2006 — 2011
BA, Communication
Convergys February 2015 - Present
Convergys August 2013 - February 2015
GlobaLinks Learning Abroad April 2013 - July 2013
GlobaLinks Learning Abroad - AustraLearn / AsiaLearn / EuroLearn April 2012 - April 2013
Project Oscar (Nonprofit Organization working in Ecuador) June 2011 - August 2011
University of Colorado at Boulder August 2009 - May 2011
Sports Authority August 2007 - February 2009
Skills
Microsoft Office, Excel, Word, Creative Writing, Conflict Resolution, Sports, Community Economic..., Community Development, Community Relations, Winemaking, International Business, Spanish, Business Communications, Data Management, Website Management, Group Presentations, Training & Development, Customer Service, Sales Management, Hospitality Management, Food Service, Tourism, Video Production, Teaching English, HTML, Marketing Management, Sustainable Tourism, Teaching English as a..., Microsoft Word, Microsoft Excel, Employee Training, PowerPoint, Data Analysis, Analysis, Community Outreach, Program Management
Education
University of Colorado at Boulder 2006 — 2011
Bachelor of Science, Business Administration (Management), 3.5
University of Waikato 2009 — 2009
Study Abroad, 4.0
연세대학교 / Yonsei University 2008 — 2008
Study Abroad, 3.85
Convergys October 2007 - Present
Target 2003 - 2007
Toys R Us 1994 - 2003
Skills
Applicant Tracking..., Call Centers, Coaching, Customer Satisfaction, Customer Service, Employee Relations, Employee Training, HRIS, Internet Recruiting, Onboarding, PeopleSoft, Recruiting, Talent Acquisition, Talent Management, Technical Recruiting
Education
University of Cincinnati
Convergys 2000 - 2009
Convergys 1990 - 2000
Convergys 1983 - 1990
Skills
PowerPoint, Microsoft Office, Mental Health, Microsoft Word, Public Speaking, SPSS, CBT, Microsoft Excel, Psychology, Research, Crisis Intervention, Counseling Psychology, Mental Health Counseling, Psychotherapy, Social Services, Customer Service, Volunteer Management, Psychological Testing, Group Therapy, Nonprofits, Adolescents, Fundraising, Psychological Assessment, Family Therapy, Community Outreach, Grant Writing, Human Resources, Career Counseling, Conflict Resolution, Requirements Analysis, Vendor Management, Business Analysis, Process Improvement, SDLC, Program Management, Leadership, Project Management, Training, Management, Software Project..., Change Management, Time Management, Team Leadership, Coaching, Quality Assurance, Team Management, Recruiting, Leadership Development, Testing, Communication
Education
University of Cincinnati 2014 — 2015
Master’s Degree, Human Resources Management, 3.7 GPA
University of Cincinnati 2012 — 2014
Bachelor’s Degree, Psychology, 3.8
TriZetto Provider Solutions February 2015 - Present
Emdeon April 2010 - April 2014
Convergys February 2006 - March 2010
Ceridian December 1992 - December 2005
Skills
BPO, Process Improvement, Workforce Management, Outsourcing
Education
University of Cincinnati
BBA, Accounting, Management
Xavier University
MBA, Management
PharMerica August 2007 - Present
Convergys September 2004 - August 2007
AK Steel April 1998 - September 2004
Education
Unviserity of Cincinnati College of Law 1984 — 1987
Doctor of Law (JD), Law
University of Cincinnati 1980 — 1984
Bachelor's degree, History
Fifth Third Bank July 2013 - Present
Streamline Health November 2012 - June 2013
St. Dominic School 2005 - 2013
Convergys 1996 - 2012
Keating Muething & Klekamp October 1992 - June 1996
Skills
Management, Lotus Notes, Vendor Management, Administrative..., Visio, Process Improvement, Outlook, Call Centers, PeopleSoft, Microsoft Office, Customer Service, Software Documentation, Office Management, Project Management, Microsoft Excel, SharePoint, Program Management, Invoicing, System Administration, Human Resources, PowerPoint, Call Center, Travel Arrangements, Access, Data Entry, Office Administration, Change Management, Microsoft Word, Confidentiality, Troubleshooting, Telecommunications
Education
Seton High School 1990 — 1993
Secretary Offices Procedures, Office
University of Cincinnati
Secretarial Degree, Executive Assistant/Executive Secretary
Convergys September 2014 - Present
Convergys July 2012 - August 2014
Forest Hills School District August 2001 - July 2012
Skills
Customer Service, Call Centers, Customer Satisfaction, Team Leadership, Customer Experience, Training, Troubleshooting, Project Management
Education
University of Cincinnati College of Business 1980 — 1981
Master of Business Administration (M.B.A.), Management/Marketing
University of Cincinnati 1974 — 1979
Bachelor of Business Administration (B.B.A.), Management/Marketing
Michelin September 2013 - August 2014
Greenville Health System August 2012 - August 2013
JJLN, Inc. January 2011 - May 2012
Convergys May 2009 - December 2010
Rice, Vowel, and Wyatt CPA, PLLC August 2007 - May 2009
IBM Client Assignments November 2004 - May 2007
HUD Office of Inspector General for Audit October 2002 - October 2004
Education
University of Colorado Boulder 1990 — 1996
Bachelor's Degree, Accounting and English
Blackbox Network Services March 2014 - Present
UC Physicians March 2012 - June 2013
Convergys July 2009 - January 2010
Seeskin, Paas, and Blackburn CPA's August 1980 - April 2009
Skills
Microsoft Excel, Training, Human Resources, Change Management, Recruiting, Process Improvement, Strategic Planning, Business Analysis, Performance Management, Coaching, Multi-state Payroll..., Certified Payroll, Ceridian Payroll System, ADP Payroll, Payroll Analysis, Payroll Taxes, Payroll Administration, Payroll Services, Paycor Payroll System, Novatime Time &..., Execupay Payroll..., Cafeteria Plan..., Employee Relations, Time Management
Education
University of Cincinnati-Raymond Walters College
Accounting and Finance, 4.0
Shelly's Farm and Apiary 2008 - Present
Convergys 1984 - 2010
Education
University of Cincinnati College of Business
Bachelor's degree, Computer and Information Systems Security/Information Assurance