Convergys Company

Industry: Information management company

Description

Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,

Convergys List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Convergys. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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10,446 Convergys employees in database. Find out everything there's to know about Convergys employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Convergys Employees

Employee
Years
Job
Industry
Brendan M Brendan M Vancouver, Canada Area Details
Brendan M's Convergys Experience June 2007 - November 2009
Job
Industry Banking
Experience
HSBC  October 2013 - Present
TReO   September 2012 - April 2013
HSBC  June 2012 - August 2012
Canadian Food Inspection Agency  January 2012 - April 2012
Convergys   June 2007 - November 2009
eBay  October 2005 - September 2006
Pacific Coach Lines   March 2005 - October 2005
Gap Inc./Old Navy   September 2003 - February 2005

Skills
Outlook, Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, Call Centers, Data Entry, PowerPoint, Windows, Customer Satisfaction, Telephone Skills, Administrative..., Software Documentation, Research, Filing, Troubleshooting, Invoicing, Administration

Education
Capilano University   2011 — 2012
Legal Assistant

Victoria Motion Picture School   2002 — 2003
Certificate in Film, Film

Thompson Rivers University   2001 — 2002
Business Administration

Megan Olivaria Megan Olivaria Wilmington, North Carolina Details
Megan Olivaria's Convergys Experience 2010 - 2011
Job Legal Assistant at Brock and Scott, PLLC
Industry Information Technology and Services
Experience
Verizon Wireless (Worldwide Wireless)   November 2014 - Present
Brock and Scott, PLLC  July 2012 - October 2014
New York Army National Guard  February 2008 - February 2014
Alorica  October 2011 - July 2012
Lady and the Pooch   May 2011 - July 2011
Convergys   2010 - 2011
Wireless Ritz Communications   April 2006 - August 2009
US Department of Homeland Security  July 2008 - November 2008

Skills
Hair Cutting, Coloring, Styling, Store Management, Outlook, Customer Service, Management, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Process Scheduler, Employee Relations, Payroll, Beauty Industry, Marketing, Inventory Management

Education
Strayer University   2015 — 2018
Master of Business Administration (MBA), Marketing

Kaplan University-Davenport Campus   2008 — 2014
Bachelor of Business Administration (B.B.A.), Finance/ Marketing, 3.2

Cape Fear Community College   2003 — 2004
Cosmetology/Cosmetologist, General

E.A. Laney High School   1998 — 2002

Natasha Prince Natasha Prince Miami/Fort Lauderdale Area Details
Natasha Prince's Convergys Experience September 2008 - May 2010
Job Learning and development
Industry Outsourcing/Offshoring
Experience
TMS Health, a Xerox Company  March 2015 - Present
TMS Health, a Xerox Company  December 2013 - March 2015
TMS Health, a Xerox Company  October 2011 - December 2013
Convergys   September 2008 - May 2010

Skills
Performance improvement..., Team Management, Coaching and development, Quality, Training, Motivational Speaking, Adult learning..., Leadership, CRM, Management, Analysis, Healthcare, Sales Operations, Databases, Employee Training, Advertising, Sales, Team Building, Pharmaceutical Industry, Customer Service, Team Leadership, Account Management, Marketing, Coaching, Sales Management, Strategic Planning, Public Speaking

Education
Capella University   2013 — 2015
Master degree, Training and Performance Improvement

Florida Atlantic University   1998 — 2002
Bachelor of Science (B.S.), Psychology/Pre Medicine

Coconut Creek High

Calvin Jansen Calvin Jansen Dallas, Texas Details
Calvin Jansen's Convergys Experience January 2008 - September 2012
Job Controller at Ventex Oil and Gas
Industry Accounting
Experience
Ventex Oil and Gas   May 2014 - Present
Flexi Compras  September 2012 - May 2014
Convergys   January 2008 - September 2012
CompUSA  May 1999 - January 2008
Grant Thornton LLP  October 1994 - April 1999
KPMG  January 1991 - April 1994

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing

Education
University of Oklahoma   1983 — 1985
Bachelor of Business Administration (BBA), Economics and Accounting

Cameron University   1981 — 1983

Heather Pegram, PHR Heather Pegram, PHR Littleton, Colorado Details
Heather Pegram, PHR's Convergys Experience April 2008 - April 2011
Job Relationship & Process Manager
Industry Telecommunications
Experience
Level 3 Communications formerly tw telecom  April 2013 - Present
Cricket Communications  July 2012 - April 2013
Cricket Communications  March 2012 - July 2012
Coastal Center for Developmental Services, Inc.   April 2011 - February 2012
Convergys   April 2008 - April 2011
Convergys   March 2007 - April 2008
VeriSign  February 2006 - March 2007
VERISIGN  January 2004 - February 2006
VERISIGN  October 2000 - January 2004

Skills
Process Improvement, Leadership, Performance Management, Training, Telecommunications, Customer Service, Customer Satisfaction, Management, Vendor Management, Employee Relations, Recruiting, Human Resources, Coaching, Team Building, Policy, HRIS, Hiring, Call Centers, Budgets, Wireless, Team Leadership, Employee Benefits, Employee Engagement, Business Process..., Access, Visio, PMP, Troubleshooting, Resource Management, Invoicing, Interviews, Onboarding, Applicant Tracking..., Call Center, Customer Relations, Telecommunications..., Billing, Workforce Planning, Individualization, Maximizer, Strategic Thinking, Learners, Arranger

Education
Capella University   2013 — 2015
Master's Degree, Industrial and Organizational Psychology, 4.0 - To date

DeVry   2010 — 2011
B.S., Human Resources, Technical Management, 4.0

David Byard David Byard Virginia Beach, Virginia Details
David Byard's Convergys Experience May 1998 - November 2008
Job Terminal Manager Thunder Logistics
Industry Logistics and Supply Chain
Experience
LML Express   July 2012 - Present
Verizon Wireless  March 2010 - July 2012
College Prospects of America  January 2009 - December 2010
Convergys   May 1998 - November 2008
Convergys   2002 - 2008

Skills
Customer Service, Call Center, Customer Relations, Coaching, Strategic Planning, Transportation, Logistics Management, Account Management, Call Centers, Customer Satisfaction, Leadership, Management, Marketing, Operations Management, Sales, Team Building, Team Leadership, Training

Education
United States Sports Academy   1995 — 1996
MS, Sports Management

Capital University   1989 — 1992
BS, Business Admin

Capital University - School of Management   1988 — 1992
BS, Business Admin

Antoinette Williams, MA Antoinette Williams, MA Greater Atlanta Area Details
Antoinette Williams, MA's Convergys Experience July 2005 - June 2007
Job Talent Acquisition/Recruiter (Contractor) at Southern Company
Industry Human Resources
Experience
Southern Company  June 2014 - Present
Georgia Power Company  2014 - Present
AMW Consulting   September 2010 - Present
Novelis  February 2014 - May 2014
Lectra  November 2013 - February 2014
Sciberus  April 2012 - June 2013
Business Computer Applications  April 2011 - March 2012
Accenture, LLP  July 2007 - March 2008
Peach State Healthcare   2008 - 2008
Convergys   July 2005 - June 2007

Skills
Recruiting, Technical Recruiting, Employee Relations, Human Resources, Talent Acquisition, Interviews, Applicant Tracking..., HRIS, Performance Management, Training, Temporary Placement, Personnel Management, Management, Employee Benefits, Sourcing, Leadership, Screening Resumes, Onboarding, SDLC, Internet Recruiting, HR Policies, Talent Management, College Recruiting, Performance Appraisal, Benefits Administration, Hiring, Contract Recruitment, Screening, Career Development, Policy, Job Descriptions, Strategy, Employee Engagement, Executive Search, Networking, Workforce Planning, Consulting, Coaching, IT Recruitment, Information Technology, Team Building, Taleo, New Hire Orientations, HR Consulting, Strategic Planning, Staffing Services, Time Management, Mentoring, Employee Training, Advisment/Partnership

Education
California State University-Dominguez Hills
Bachelor's degree, Communications, Business Administration

University of Phoenix-Southern California Campus   1995 — 1997
Master's Degree, Human Resources Management

Oral Roberts University
Master's Degree, Divinity/Ministry

Regent University
Master of Arts (MA), Clinical Mental Health Counseling

Andrew Duff Andrew Duff Cincinnati Area Details
Andrew Duff's Convergys Experience August 2003 - December 2010
Job iOS Application Designer & Developer
Industry Computer Software
Experience
myDuffCompany   January 2013 - Present
Independent Consultant  January 2011 - December 2012
Convergys   August 2003 - December 2010
Convergys   January 1992 - August 2003
AT&T Bell Laboratories  June 1978 - December 1991

Skills
Telecommunications, Professional Services, Software Development, Leadership, Project Management, Business Development, Program Management, Integration, Start-ups, Management, Process Improvement, Business Transformation, SDLC, Team Management, CRM, iOS development, Technical Seminars

Education
About Objects Inc, Cupertino, CA   2013 — 2013
iOS Development for IT Professionals

CocoaConf - Columbus   2013 — 2013

Carnegie Mellon University   1977 — 1978
MS, Computer Engineering

University of Pittsburgh   1973 — 1977
BS, Physics & Mathematics

Jack Leininger Jack Leininger Greater Salt Lake City Area Details
Jack Leininger's Convergys Experience February 2011 - June 2012
Job Account Manager at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services  July 2013 - Present
Independent Financial Services Consulting   July 2009 - December 2013
Rise Services, Inc.   September 2011 - October 2013
CLEARLINK  March 2013 - July 2013
Extend Health  August 2012 - December 2012
Convergys   February 2011 - June 2012
Aronson & Associates, Inc   April 2007 - June 2009
Fastenal  December 2006 - April 2007

Skills
Databases, Office Management, Office Administration, QuickBooks, Microsoft Office, Marketing Research, Bookkeeping, Account Management, Customer Service, Customer Satisfaction, Customer Retention, Customer Oriented, Customer Insight, Family Services, Inside Sales, Software Project..., Singing, Product Management, Product Development, Project Management, Public Speaking, Fundraising, Management, Process Improvement, Program Management, Leadership, Event Planning, Coaching, Strategic Planning, Sales

Education
California State University-East Bay   2004 — 2006
B.S. Business Administration, option in Marketing Management

College of San Mateo   1991 — 1994
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

University of Utah
Psychology

Salt Lake Community College   2011 — 2012

Southern New Hampshire University   2015 — 2017
Master's Degree, M.S. in Finance, Focus in Investments and Securities

Simon Nguyen Simon Nguyen Orlando, Florida Area Details
Simon Nguyen's Convergys Experience February 1996 - February 2012
Job Software Configuration Management Analyst Staff
Industry Defense & Space
Experience
Lockheed Martin  April 2012 - Present
Convergys   February 1996 - February 2012
Litton Data Systems  November 1993 - May 1995
DCS Corporation  November 1992 - October 1993
Librascope Corporation   June 1990 - October 1992
McDonnel Douglas Corporation   January 1990 - June 1990

Skills
Software Configuration..., Configuration Management, Unix, Perl, CVS, Linux, Subversion, Shell Scripting, Databases, Solaris, Release Management, Ant, Unix Shell Scripting, SCCS, AIX, Awk, Ksh, Windows, Apache, HP-UX, TCL, Builds

Education
California State University-Fullerton   1986 — 1991
Bachelor of Science, Computer Science

Joyce Ford Joyce Ford Charlotte, North Carolina Details
Joyce Ford's Convergys Experience July 2012 - October 2012
Job Registrar at Carolinas Healthcare System
Industry Hospital & Health Care
Experience
Under Armour  July 2014 - Present
Carolinas Healthcare System  July 2013 - Present
Carolinas Healthcare System  October 2012 - July 2013
Convergys   July 2012 - October 2012

Skills
Medical Terminology, Hospitals, EMR, Medical Records, HIPAA, Healthcare, Cerner, Cultural Diversity, Empathy, Active Learning, Listening to customers, IDX, Microsoft Word, Fax, Customer Service, Customer Retention, Customer Satisfaction, PowerPoint, Writing, Organization, Event Planning, Front Office, Check-in, Hospitality, Social Skills, Issue Resolution, Resource Management, Typing, Copying, Outlook, Community Outreach, Public Speaking

Education
California State University-San Bernardino   2008 — 2012
Bachelor of Science (BS), Social Work, 3.0 GPA

Ben Zanin Ben Zanin Toronto, Canada Area Details
Ben Zanin's Convergys Experience November 2002 - August 2003
Job Production IT Systems Operations Manager at Macquarie Group
Industry Information Technology and Services
Experience
Macquarie Group  September 2010 - Present
Tucows  September 2008 - September 2010
Keane  September 2006 - June 2008
Morgan Stanley  October 2006 - May 2008
MekTek Solutions   September 2004 - November 2005
NAFTA Secretariat   August 2003 - September 2004
Convergys   November 2002 - August 2003
Statistics Canada  June 2000 - September 2002

Skills
Unix, Linux, Troubleshooting, Software Documentation, Operating Systems, Analysis, Management, Risk Management, Enterprise Software, Technical Support, Computer Security, Outsourcing, Incident Management, SDLC, Information Technology, Agile Methodologies, ITIL, Infrastructure, System Administration

Education
Carleton University   2002 — 2003
N/A, Computer Science

University of Ottawa   1999 — 2002
N/A, Mathematics

Robert Bilvado Robert Bilvado Las Cruces, New Mexico Area Details
Robert Bilvado's Convergys Experience October 2014 - July 2015
Job
Industry Information Technology and Services
Experience
ManTech International Corporation  July 2015 - Present
Convergys   October 2014 - July 2015
Forrest Transportation Service, Inc.   January 2014 - March 2014
Ampcus Inc  October 2013 - January 2014
Government Secure Solutions CGI (GSSC)   February 2012 - October 2013
CGI Federal  October 2008 - July 2011
California Army National Guard  April 2004 - August 2008
Stockton Unified School District  August 2002 - April 2004

Skills
Testing, Account Management, Security, Team Leadership, Computer Hardware, Army, Military, Software Documentation, Team Building, Security+, Active Directory, System Administration, Program Management, Integration, Information Security, Intelligence Analysis, Troubleshooting, Information Assurance, Requirements Analysis, Technical Support, DoD, Computer Security, Government, Network Security, Process Improvement, Project Management, Intelligence, National Security, Analysis, Security Management, Biometrics, Defense, Afghanistan, Networking, Government Contracting, Leadership, CISSP, Vulnerability Assessment, Information Technology, Counterterrorism, Identity Management, CompTIA Security+

Education
Keller Graduate School of Management of DeVry University   2009 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General

California State University-Fresno   1995 — 1998
BA, Journalism

Jessica Lewallen Jessica Lewallen Oklahoma City, Oklahoma Area Details
Jessica Lewallen's Convergys Experience June 2006 - December 2007
Job Massage Therapist at Self Employed
Industry Education Management
Experience
Rose State College  2009 - Present
Oklahoma Renaissance Festival   2004 - Present
Self Employed  April 2012 - Present
Rose State College  January 2007 - December 2008
Convergys   June 2006 - December 2007

Skills
Relaxation Massage, Sport Massage, Therapeutic Massage, Wellness, Teaching, Management, Public Speaking, Microsoft Word, Phone Etiquette, Event Planning, Project Planning, Training, Budgets, Troubleshooting, Leadership Development, Customer Service, Adult Education, Staff Development, Coaching, Community Outreach, Information Technology, Microsoft Office, Higher Education

Education
Cameron University   2012 — 2013
Bachelor of Science (B.S.), Organizational Leadership

Integrated Massage Therapy College   2011 — 2012
Certification, Massage Therapy

Rose State College   2006 — 2008
Associates, Business Administration

University of Central Oklahoma   2004 — 2006

Tulsa Community College   2003 — 2004

Nicholas Seschillie Nicholas Seschillie Orlando, Florida Details
Nicholas Seschillie's Convergys Experience March 2012 - November 2013
Job Information Technolgoy | Project Management | Security+ | Network+ | Tech Support
Industry Information Technology and Services
Experience
Orange County Government  February 2014 - January 2015
Orange County Convention Center  November 2013 - February 2014
Convergys   March 2012 - November 2013
Universal Orlando  January 2011 - February 2012
Walt Disney World  April 2010 - December 2010
Walt Disney World  January 2010 - April 2010
Walt Disney World  August 2009 - December 2009
Teleperformance, USA  March 2009 - August 2009
The Friendship Center  January 2001 - July 2004

Skills
Customer Service, Social Networking, Information Technology, C++ Language, HTML, XHTML, CSS, JavaScript, Linux KVM, Linux Kali, Financial Accounting, Microsoft Office, Windows 7, Windows Server, Wireless Networking, Network Administration, Apple OS, iOS, CompTIA A+ Certification, CompTIA Network+, Program Management, Web Design, Database Systems, Troubleshooting, Computer Hardware, Customer Support, Agile Methodologies, Agile Methodolgy, Access, Time Management, Windows XP, Facebook, OS X, Team Leadership, Leadership, Social Media, Microsoft Word, MS Project, Microsoft Excel, Wireless, PowerPoint, Windows, Teamwork, Software Installation, Networking, Information Security, Network Security, Business Analysis, Computer Security

Education
Capella University   2013 — 2015
Bachelor's degree, Information Technology

Utah Valley University   2004 — 2013
Bachelor's degree, Information Technology

Orange County Experience

Traci Nickens Traci Nickens Jacksonville, Florida Area Details
Traci Nickens's Convergys Experience September 2007 - November 2008
Job Project Manager Consultant with Experis
Industry Human Resources
Experience
Experis  September 2014 - Present
FSV Payment Systems  October 2012 - February 2014
FSV Payment Systems  August 2011 - October 2012
CSX  April 2010 - November 2010
Convergys   September 2007 - November 2008
City of Jacksonville  July 2005 - September 2007
CitiStreet (now ING)   July 2001 - May 2004
Precision Response Corporation  December 1999 - June 2001
US Air Force  October 1980 - April 1999

Skills
ADP Payroll, HR Policies, Metrics, Account Management, Business Objects, Budgets, Call Centers, Business Process, Change Management, Cross-functional Team..., Data Analysis, Databases, Employee Relations, Employee Benefits, Management, Human Resources, HRIS, Oracle, PeopleSoft, Performance Management, Payroll, Project Planning, Project Management, Process Improvement, Requirements Analysis, Quality Assurance, SDLC, Software Documentation, Talent Management, Testing, Training, Vendor Management, Business Analysis, Business Process...

Education
University of Phoenix   2002 — 2004
MBA, Business Administration

Carson-Newman University   1992 — 1998
BS, Business Administration

Northwood High School   1979 — 1980
Diploma, General

Jeannette Robinson Jeannette Robinson San Antonio, Texas Area Details
Jeannette Robinson's Convergys Experience November 2012 - February 2013
Job President at Quickfire Consulting, LLC
Industry Venture Capital & Private Equity
Experience
Quickfire Consulting, LLC   August 2013 - Present
Trotter & Morton Group of Companies  April 2014 - May 2015
Principle Mortgage Partners, LLC   June 2013 - March 2014
Convergys   November 2012 - February 2013
dmDickason Personnel Services   December 2011 - October 2012
VIP Staffing, Inc.   February 2011 - November 2011
Robert Half Finance & Accounting  September 2010 - February 2011

Skills
Sourcing, Temporary Placement, Temporary Staffing, Business Development, Account Management, Management, Interviews, Contract Negotiation, Applicant Tracking..., Staffing Services, Talent Acquisition, Technical Recruiting, Internet Recruiting, Forecasting, Contract Recruitment, Human Resources, Executive Search, Cold Calling, Finance, College Recruiting, New Business Development, Sales, Networking, Recruiting

Education
Capella University   2015 — 2016
Master’s Degree, Industrial and Organizational Psychology

Howard Payne University   2002 — 2007
Bachelor of Applied Arts and Sciences, Christian Studies

The University of Texas at El Paso

Courtney Hendrickson Courtney Hendrickson Greater Seattle Area Details
Courtney Hendrickson's Convergys Experience October 2004 - October 2005
Job HR Generalist 3
Industry Human Resources
Experience
RR Donnelley  May 2013 - Present
Kelly Services  2006 - May 2013
Convergys   October 2004 - October 2005

Skills
Customer Presentations, Resume Writing, Creative Problem Solving, Presenter, Goal Oriented, Safety Management, Creative Development, PeopleSoft, People Management, Temporary Staffing, Technical Recruiting, Customer Engagement, Management, Customer Support, Employee Management, Staffing Services, Recruiting, Temporary Placement, Employee Relations, Human Resources, Interviews, Sourcing, Internet Recruiting, Applicant Tracking..., Talent Acquisition, Onboarding, New Hire Orientations, Screening Resumes, Job Fairs, Vendor Relationships, Safety Management..., Creative Direction, College Recruiting, Personnel Management, Contract Recruitment

Education
Utah State University   2008 — 2008

California State University-Chico   1999 — 2004
Bachelor of Arts, Communications

Jennifer Oh Jennifer Oh San Francisco Bay Area Details
Jennifer Oh's Convergys Experience January 2014 - April 2015
Job Marketing/Budget Analyst
Industry Marketing and Advertising
Experience
RingCentral  April 2015 - Present
Convergys   January 2014 - April 2015
Convergys   May 2013 - April 2015
Convergys   July 2010 - May 2013
Convergys   April 2010 - July 2010
ManpowerGroup  December 2008 - November 2009
Salvatore Ferragamo  February 2007 - October 2007
Kenneth Cole Productions  November 2006 - February 2007
Charter Communications  November 2004 - June 2006
Nordstrom  June 2000 - June 2004

Skills
Microsoft Office, Customer Experience, Cisco Technologies, CCIE, Sales, CRM, Customer Service

Education
University of California, San Diego   2002 — 2004

Carnegie Mellon University   2000 — 2001

Ted Irani Ted Irani Austin, Texas Area Details
Ted Irani's Convergys Experience October 2003 - August 2012
Job
Industry Telecommunications
Experience
NetCracker  May 2012 - December 2014
Convergys   October 2003 - August 2012
Lombardi Software  January 2003 - October 2003
Trilogy Software  August 1998 - December 2002
Northrop Grumman Corporation  August 1997 - August 1998
Tandem Computers  May 1996 - August 1996
Compaq  May 1993 - August 1995

Skills
Integration, Telecommunications, Software Development, Cloud Computing, Enterprise Software, Agile Methodologies, Software Project..., Requirements Analysis, SaaS, Professional Services, Team Leadership, SDLC, Solution Architecture, Program Management, Architecture, Pre-sales, Vendor Management, IT Strategy, PMP, Enterprise Architecture, CRM, Business Process

Education
Carnegie Mellon University   1995 — 1997
Masters, Software Engineering

Carnegie Mellon University   1992 — 1995
Bachelors, Computer Science

Sean Horne Sean Horne Ottawa, Canada Area Details
Sean Horne's Convergys Experience September 2007 - January 2008
Job at
Industry Government Administration
Experience
Aboriginal Affairs and Northern Development Canada  June 2015 - Present
Correctional Service of Canada  April 2014 - June 2015
Aboriginal Affairs and Northern Development Canada  November 2013 - March 2014
Correctional Service of Canada  April 2013 - November 2013
Correctional Service of Canada  September 2012 - April 2013
Correctional Service of Canada  June 2011 - August 2012
Statistics Canada  January 2008 - June 2011
Convergys   September 2007 - January 2008
Plaza Hotel  February 2007 - June 2007
Executive Inn  October 2006 - June 2007

Skills
Program Evaluation, Data Analysis, Editing, Budgeting, Data Collection, urban sustainability..., Survey Design, Qualitative Research, Statistics, Budgets, Report Writing, Analysis, Public Speaking, Research, Policy Analysis, Project Planning, Fundraising, Strategic Planning, Policy, Government, Proposal Writing, Public Policy, Management, Program Development

Education
Carleton University   2009 — 2010
Urban / Sustainable Geography

Thompson Rivers University   2002 — 2006
Bachelor Dergree, Sociology and Research Methodology

CGA BC   1999 — 2001

Douglas College   1994 — 2000
Accounting Management, Accounting Management

Doug Sceviour Doug Sceviour Ottawa, Canada Area Details
Doug Sceviour's Convergys Experience June 2000 - August 2003
Job Software Developer at Medical Council of Canada
Industry Information Technology and Services
Experience
Medical Council of Canada  April 2012 - Present
JSI Telecom  January 2011 - April 2012
FAR  April 2007 - November 2010
Network Supply   October 2006 - February 2007
Bell Sympatico  June 2004 - March 2005
Convergys   June 2000 - August 2003

Skills
PHP, JavaScript, SQL, Web Development, Windows, SharePoint, .NET, SSIS, C#, Cloud Computing, Software Development

Education
Carleton University   1999 — 2004
B.Sc., Computer Science Honours, Minor Mathematics

Carleton University
Bachelor of Science (B.Sc.), Computer Science

John Rice III John Rice III Norman, Oklahoma Details
John Rice III's Convergys Experience November 2003 - January 2010
Job Business Developement Manager at OfficeMax
Industry Management Consulting
Experience
OfficeMax  February 2011 - Present
Visiongrafixs   September 2000 - Present
Convergys   November 2003 - January 2010

Skills
New Business Development, Business Development, Account Management, Solution Selling, Sales Management, Business Strategy, B2B, Sales, Sales Process, CRM, Competitive Analysis, Strategic Planning, Key Account Management, Strategy, Lead Generation

Education
Cal State Fullerton   1989 — 1992
Associate of Arts and Sciences (A.A.S.), Commercial and Advertising Art / Computer Science

Western Associated Technical College   1989 — 1990
Telecommunications Certification, Telco / Data / Analog / Digital

Carmen Eubanks Carmen Eubanks Chattanooga, Tennessee Details
Carmen Eubanks's Convergys Experience November 2013 - April 2014
Job Customer Service Advocate at Cigna
Industry Telecommunications
Experience
Cigna  April 2014 - Present
Convergys   November 2013 - April 2014
River City Insurance   October 2013 - October 2013
HomeServe USA  May 2012 - September 2013
Unitrin Direct Preferred Insurance   December 2006 - May 2012
Sylvan Learning Center  March 2006 - February 2007
North American Credit Services  May 2006 - December 2006
UTC Gaining Early Awareness and Readiness for Undergraduate Programs Project   January 2006 - May 2006
Center for Applied Social Research  October 2005 - December 2005
Arts & Education Council   August 2005 - December 2005

Skills
Insurance, Customer Service, Presenting Ideas, Writing, Listening to customers, Analyzing Data, Interpreting Policy, Research, Counseling, Planning and Organizing, Teamwork, Initiative, Conceptual Thinking, Integrity, Data Analysis, Management, Training, Call Centers, Property & Casualty..., Outlook, Organizational..., Team Building, Coaching, Editing, Nonprofits

Education
The University of Tennessee at Chattanooga   2000 — 2005
Bachelor of Arts (B.A.), English and American Literature and Language

Capella University
MS Education: Postsecondary and Adult Education

Dominic Epifano A+ CNA EET Dominic Epifano A+ CNA EET Halifax, Canada Area Details
Dominic Epifano A+ CNA EET's Convergys Experience May 2002 - April 2003
Job Senior Associate Level 3 at IGATE
Industry Telecommunications
Experience
CGI  July 2013 - June 2014
Dymaxion Research Limited   May 2010 - June 2013
Mobia Technology Innovations formally Arcom Telecom   February 2007 - October 2009
Minacs  April 2003 - February 2007
Convergys   May 2002 - April 2003
Stream  October 2001 - May 2002

Skills
Electrical Engineering..., Information Technology, Electrical Engineering..., Telecommunications..., CompTIA A+ Certification, Novell Certified, Microsoft Certified..., Wireless Broadband, Motorola Backhaul, Rural Internet..., Motorola Canopy, Motorola Hardware, AutoCAD, WAN, Microsoft Office, Windows 7, Windows 8, Windows XP Pro, Windows NT, Windows Server, System Administration, Operating Systems

Education
Compu-CollegeSydney, Nova ScotiaInformation Systems   1999 — 2000
Information Systems Administrator, Information Technology

University College of Cape Breton   1995 — 1998
Electrical/Electronic Engineering Technologist, Electrical Engineering Technology (Telecommunications)

Shavette Walker Shavette Walker Port Saint Lucie, Florida Details
Shavette Walker's Convergys Experience January 2000 - June 2006
Job Administrative Assistant at Policy Studies Inc
Industry Hospital & Health Care
Experience
Policy Studies Incorporated  April 2009 - Present
Policy Studies Incorporated  August 2007 - August 2009
Policy Studies Incorporated  March 2007 - August 2007
Convergys   January 2000 - June 2006

Skills
Interpersonal..., Goal-oriented..., Possess strong..., Maintaining..., Computer Proficiency, Organization &..., Hands-on Problem Solver, High Level Of..., Quality Assurance, Problem Solving

Education
Capella University   2012 — 2014
Master of Science (M.Sc.), Study of Human Behavior

Southern Arkansas University   1998 — 2000
Psychology

University of Phoenix
B.S, Human Service Management

Robert Gregg Robert Gregg Kansas City, Missouri Area Details
Robert Gregg's Convergys Experience 2000 - 2001
Job Chief Operating Officer
Industry Electrical/Electronic Manufacturing
Experience
Selex   October 2008 - Present
SAIC  2005 - 2008
Sprint  October 2001 - October 2005
Crown Consulting  September 1997 - October 2001
Hamilton and Sullivan LTD   2000 - 2001
Convergys   2000 - 2001
Raytheon  October 1987 - October 1997
Extreme Dream   1993 - 1993
US Navy  1982 - 1988
Hughes Aircraft Company  1979 - 1981

Skills
Earned Value Management, Vendor Management, Engineering, DoD, Project Planning, Software Project..., Project Management, Military, Contract Management, Team Leadership, Agile Methodologies, Leadership, Electronics, Cross-functional Team..., Process Improvement, Systems Engineering, Engineering Management, Radar, Testing, Aerospace, Requirements Analysis, Security Clearance

Education
University of Phoenix   2007 — 2008
MSIT, Information Security

California State University-Fullerton   1978 — 1982
Electronic Engineering

Fletcher Elementary School

James Rule James Rule Ottawa, Canada Area Details
James Rule's Convergys Experience September 2003 - December 2004
Job IT Support at Canada Revenue Agency
Industry Government Administration
Experience
Canada Revenue Agency  March 2009 - Present
Active Systems   January 1999 - Present
Pale Horse Studios   January 2005 - February 2008
Sitel  December 2005 - February 2006
Convergys   September 2003 - December 2004
BCE Nexxia, A Bell Canada Company  June 2000 - August 2000

Skills
XP, Active Directory, Windows 7, Blackberry Enterprise..., Microsoft Exchange, Programming, Windows XP, System Administration, Servers, Windows Server, Network Administration

Education
Carleton University   1996 — 2002
Bachelor of Science, Computer Mathematics

Sicily Tatchell Sicily Tatchell Louisville, Kentucky Area Details
Sicily Tatchell's Convergys Experience December 2011 - January 2012
Job Assistant Office Manager
Industry Transportation/Trucking/Railroad
Experience
Ready Cab Company   February 2012 - Present
Convergys   December 2011 - January 2012
Best Buy  September 2009 - December 2011

Skills
Office Administration, Inventory Management, Customer Service, Facsimile, Microsoft Office, Cashiering, Invoice Processing, Filing, Data Entry, Telephone Skills, Time Management, Customer Satisfaction, Outlook, Teamwork, Microsoft Excel, PowerPoint, Microsoft Word, Administrative...

Education
Argosy University-Phoenix Online Division   2014 — 2016
Bachelor's Degree, Business Administration, Management and Operations, Junior

Kaplan University   2005 — 2008
Criminal Justice/Law Enforcement Administration

Sullivan College of Technology and Design   2002 — 2002
Graphic Design

Campbellsville University   2000 — 2000
Early Childhood Education and Teaching

Long Island University, Southampton Campus   1999 — 1999
Marine Sciences

Jakari Pinckney Jakari Pinckney Cross, South Carolina Details
Jakari Pinckney's Convergys Experience October 2013 - Present
Job DIRECTV Technical Support at Convergys
Industry Accounting
Experience
Convergys   October 2013 - Present
Eutawville Community Funeral Home   June 2012 - October 2013
Columbia Housing Authority  August 2011 - December 2011

Education
Capella University   2013 — 2015
Master of Business Administration (MBA), Accounting

University of South Carolina   2008 — 2013
Bachelors of Science, Accounting

Christopher Zawadzki Christopher Zawadzki Labadie, Missouri Details
Christopher Zawadzki's Convergys Experience May 2012 - December 2012
Job United States Postal Carrier.
Industry Environmental Services
Experience
United States Postal Service  September 2013 - Present
Convergys   May 2012 - December 2012
Healthcare Services Group, Inc  October 2004 - February 2012
ARAMARK  July 2003 - October 2004
Holiday Inn Hammond. Indiana   July 1994 - July 2003

Skills
Customer Service, Sales Management, Direct Sales, Strategic Planning, Team Leadership, Microsoft Word, Human Resources, Coaching, Healthcare, Hiring, Employee Relations, Payroll, B2B, Inventory Management, Sales Process, Time Management, Sales Presentations, Teamwork, Leadership Development

Education
Calumet College of Saint Joseph   1989 — 1991

Purdue   1985 — 1991

Jeremy Wickard Jeremy Wickard Beaverton, Oregon Details
Jeremy Wickard's Convergys Experience October 2010 - December 2014
Job Area Manager at Varsity Facility Services
Industry Outsourcing/Offshoring
Experience
Varsity Facility Services  May 2015 - Present
Convergys   October 2010 - December 2014
Bugatti’s Restaurant   April 2009 - October 2010
Opulence Spa and Saloon   September 2007 - April 2009
Sports Pub & Grill   June 2004 - September 2006

Skills
Guitar player/ 15 +..., BPO, Workforce Management, Call Centers, Contact Centers, COPC, Sla, Call Center Development, Inbound Marketing, Service Delivery, Customer Experience, Transition Management, Outsourcing, Avaya, Management, IEX, Customer Service, Customer Satisfaction, Team Management, Coaching, Training, Vendor Management

Education
Carrington College-Boise   2005 — 2006
Certificate Massage Therapy, Massage Therapy/Therapeutic Massage

Meridian High School   1994 — 1998
Diploma

Arton Sallahi Arton Sallahi Ottawa, Canada Area Details
Arton Sallahi's Convergys Experience November 2000 - August 2004
Job Director at Lixar IT
Industry Information Technology and Services
Experience
Lixar IT  November 2012 - Present
ACN Solutions   December 2005 - Present
Lixar IT  2012 - 2013
Lixar IT  February 2006 - November 2012
Lixar IT  2006 - 2008
Social Development Canada  May 2005 - February 2006
Delta Reprographics   April 2002 - November 2004
Convergys   November 2000 - August 2004

Skills
Strategic Planning, Account Management, Mobile Technology, Product Development, Product Management, Leadership, Mobile Product..., Software Project..., Project Management, Requirements Analysis, Web Applications, Software Lifecycle..., Java Enterprise Edition, Spring, JavaScript, Hibernate, Web Services, Team Leadership, MySQL, Software Development, Enterprise Architecture, Oracle, SQL, Java, Eclipse, Management, Spring Framework, Organizational..., J2EE, CSS, Airline Automation, HTML5, Enterprise Software, Google Apps, eHealth, Agile Methodologies, Web Development, Mobile Devices, Databases, Analysis, Integration, Travel Technology, Telecommunications, AJAX, Big Data, Proximity Awareness, airlines, Product Design, SDLC

Education
Carleton University   2002 — 2006
Bachelor's, Computer Science

Tiana Gates Tiana Gates Kirksville, Missouri Details
Tiana Gates's Convergys Experience April 2013 - July 2013
Job Paraprofessional at Kirksville RIII School District
Industry Higher Education
Experience
Kirksville R-III School District  August 2013 - Present
Convergys   April 2013 - July 2013
Athens Regional Medical Center  January 2013 - April 2013
Healthport LLC  October 2011 - December 2012
Preferred Family Healthcare  September 2004 - June 2011
Preferred Family Healthcare  March 2003 - June 2011
Preferred Family Healthcare  March 2003 - September 2004
Kirksville Manor Care Center   November 2000 - January 2002

Skills
Customer Service, Microsoft Excel, Software Documentation, Microsoft Office 2007, 10 Key, Access, Data Entry, Healthcare, Windows 7, Windows XP Professional, Windows Vista, Typing, Excel, Nursing, Telephone Skills, Customer Support, Special Education, Job Coaching, Evaluations, Case Management, Training, Mental Health, Crisis Intervention, Microsoft Office

Education
Capella University   2011 — 2014
Master's Degree, Multi-disciplinary Human Services/ Addictive Behaviors

Columbia College   2009 — 2011
BA, Human Services

Moberly Area Community College   2006 — 2009
AA, Criminal Justice

Lesley Foster Lesley Foster Portland, Oregon Details
Lesley Foster's Convergys Experience December 1993 - August 1995
Job Electrical Engineer
Industry Information Technology and Services
Experience
Intelligent Systems Design   June 2010 - Present
American Medical Response  December 2000 - June 2010
American Medical Response  December 1998 - December 2000
Visa  March 1996 - December 1998
Independent Consulting  August 1995 - March 1996
Convergys   December 1993 - August 1995
CommScope  August 1992 - March 1993
Space Systems Loral  January 1991 - August 1992
Xerox  June 1989 - August 1989
US Forest Service  June 1987 - September 1988

Skills
Testing, Customer Service, Public Speaking, Troubleshooting, Medicine, Linux, Telecommunications, Python, ACLS, Healthcare, Microsoft Excel, Medical Devices, CPR Certified, Research, Networking, C++, Team Building, Leadership, Training, Test Engineering, PALS, ITLS, Computer Hardware, Computer Software..., Macintosh Applications, Visual Basic, Fortran, HIPAA, Java

Education
California Polytechnic State University-San Luis Obispo   1985 — 1990
BSEE, Electrical Engineering / Electronics

Chabot College
Paramedicine, 4.0

Diablo Valley College
Associate's Degree, Spanish Language and Literature

Diablo Valley College
Advanced Medical Education, 4.0

Melissa Cowan Melissa Cowan Morristown, Tennessee Details
Melissa Cowan's Convergys Experience October 2011 - Present
Job Problem Resolution & Customer Service Representative
Industry Consumer Services
Experience
Convergys   October 2011 - Present
Snugglywarm.com   November 2009 - Present
JAC Marketing   November 2009 - Present
Magnetic Sponsoring  2010 - 2010
Magnetic Sponsoring  2010 - 2010
Magnetic Sponsoring  2010 - 2010
Xocai  2010 - 2010

Skills
Affiliate Marketing, Web Marketing, SEO, Online Marketing, Direct Marketing, Entrepreneurship, Small Business, Online Advertising

Education
University of Phoenix   2007 — 2009
Masters, Education/Curriculum & Instruction/Mathematics

Carson-Newman University   1986 — 1991
BA, Physics

Desiree Schutte Desiree Schutte Las Vegas, Nevada Area Details
Desiree Schutte's Convergys Experience February 2003 - July 2003
Job Administrative Assistant
Industry Government Administration
Experience
State of Nevada DWSS   August 2010 - Present
APAC Customer Services  February 2006 - August 2010
Sunoco  July 2003 - January 2006
Convergys   February 2003 - July 2003

Education
Capella University   2010 — 2013
Master's, General Addictions Counseling

University of Wisconsin-Green Bay   2006 — 2009
BA, Psychology

Coastal Carolina Community College   2003 — 2005
Associate's, general

University of North Carolina at Chapel Hill   2001 — 2002
Biology, History

Adina Solomon Adina Solomon Saint Louis, Missouri Details
Adina Solomon's Convergys Experience September 2013 - April 2014
Job Help Desk/Desktop Support
Industry Computer Hardware
Experience
Saint Louis University  February 2015 - Present
Retail Technology Group  May 2014 - February 2015
Convergys   September 2013 - April 2014
Crittenton Women's Union/Hastings House   January 2013 - July 2013
Advent International  January 2012 - January 2013

Skills
Troubleshooting, Technical Support, Hardware, Computer Hardware, Servers, Windows 7, Software Installation, Active Directory, Windows XP, Networking, Help Desk Support, Remote Desktop, Windows 8, Router Configuration, VoIP, Hardware Support, Hardware Installation, Browsers, TeamViewer, Command Center, LogMeIn, VNC, VPN, TCP/IP, DHCP

Education
Cambridge College   2011 — 2012
Information Technology

Debby Everitt Debby Everitt Toronto, Canada Area Details
Debby Everitt's Convergys Experience 2001 - 2003
Job Retail Sales Analyst at Canada Dry Motts
Industry Consumer Goods
Experience
Canada Dry Motts   May 2011 - Present
Canada Dry Motts   July 2008 - June 2011
Laura Secord  October 2006 - July 2008
Gillette  2003 - 2006
Convergys   2001 - 2003

Skills
Customer Service, Management, Performance Management, Supply Chain Management, Supply Chain, Customer Retention, Call Centers, Sales, Customer Satisfaction, Training, Time Management, Pricing, SAP, Analysis, Retail, Team Leadership, Account Management

Education
Canadore College   1985 — 1987
HRRM, Hotel resort and Restaurant Management

Justin Roepel Justin Roepel Hickory, North Carolina Details
Justin Roepel's Convergys Experience September 2012 - July 2015
Job Operations Manager at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   September 2012 - July 2015
Convergys   April 2010 - September 2012
Convergys   March 2009 - April 2010
Convergys   December 2008 - March 2009
Wells Fargo Financial  December 2005 - July 2006
Enterprise Rent-A-Car  April 2004 - December 2005

Skills
Customer Service, Sales, Research, Customer Satisfaction, Call Centers, Team Leadership, Team Building, Analysis, Coaching, Management, Business Strategy, Training, Leadership Development, Strategic Planning, Microsoft Office, Microsoft Excel, Negotiation, Public Speaking, Business Development, Team Management

Education
California State University-Bakersfield   2000 — 2004
BA, Political Science

Antelope Valley College   1996 — 2000
AA, Letters, Arts & Sciences

Labinot Mahmuti, P.Eng Labinot Mahmuti, P.Eng Horseheads, New York Details
Labinot Mahmuti, P.Eng's Convergys Experience March 2007 - September 2007
Job Service Manager at Schlumberger
Industry Oil & Energy
Experience
Schlumberger  July 2013 - Present
Schlumberger  June 2011 - June 2013
Schlumberger  July 2010 - June 2011
Schlumberger  September 2007 - June 2010
Convergys   March 2007 - September 2007
Sitel  June 2006 - September 2006
Carleton University  September 2005 - May 2006

Skills
Programming: ..., CFD packages: ..., CAD packages: ..., FEM packages: ..., Word Processing: ..., Financial: ..., Lean/Six Sigma: ..., Cement, Stimulation, Fracturing, Six Sigma, Fluids, Fracture, Oilfield, Engineering, Oil & Gas Industry, Drilling, Petroleum Engineering, Completions, Petroleum, Pressure, Upstream, Oil/Gas, Onshore, Oil, Oil & Gas, Gas

Education
RAC Conference Center   2012 — 2012
Diploma, Technical Sales

2011 Kellyville Training Center   2011 — 2011
Diploma, Well Stimulation Services - Fracturing

2009Engineering Centre for Professional Development University of Michigan   2009 — 2009
Certification, Lean Leadership

2009Management Centre Europe   2009 — 2009
Certification, People Management

2009 Kellyville Training Center   2008 — 2009
Diploma, Well Integrity Services

Carleton University   2002 — 2006
Bachelor Degree, Mechanical and Aerospace Engineering

2012 Ammerman Experience
Certificate, Effective Media Communication

Olivia Glazier, PMP Olivia Glazier, PMP Cincinnati Area Details
Olivia Glazier, PMP's Convergys Experience May 1998 - June 2012
Job
Industry Computer Software
Experience
Fifth Third Bank  March 2015 - Present
TEKsystems  December 2014 - March 2015
NetCracker  January 2013 - November 2014
NetCracker  May 2012 - January 2013
Convergys   May 1998 - June 2012

Skills
Project Management, Managed Services, Call Centers, PMP, Software Project..., Process Improvement, Telecommunications, MS Project, SharePoint, Change Management, Project Delivery, Requirements Analysis, Cloud Computing, Business Analysis, Management, Vendor Management, Service Delivery, SDLC

Education
The George Washington University   2005 — 2008
PMI Masters Certificate

Campbellsville University   1995 — 1998
Bachelors

David Cybulski David Cybulski Ottawa, Canada Area Details
David Cybulski's Convergys Experience May 2009 - December 2009
Job Ontario Kidney Car Program Manager at The Kidney Foundation of Canada
Industry Fund-Raising
Experience
The Kidney Foundation of Canada  July 2013 - Present
The Kidney Foundation of Canada  August 2010 - July 2013
The Kidney Foundation of Canada  December 2009 - August 2010
Convergys   May 2009 - December 2009
Vincor Canada  May 2006 - December 2009

Skills
Fundraising, Social Media, Marketing Communications, Strategic Planning, Public Speaking, Event Management, Customer Service, Public Relations, Microsoft Office, Research, Volunteer Management, Coaching, Microsoft Excel, Online Advertising, Budgets, Non-profits, Team Building, Marketing, Editing, Nonprofits

Education
Carleton University   2005 — 2009
Bachelor of Arts (Honours), Anthropology (focusing on International Development) and History

St. Patrick's Highschool

Heidi Solomon Heidi Solomon Reading, Pennsylvania Area Details
Heidi Solomon's Convergys Experience 1995 - 2001
Job Sales Director at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services  February 2005 - Present
24/7 Customer  2004 - 2005
Telerx  2001 - 2004
Convergys   1995 - 2001
TeleTech  1990 - 1993

Education
California State University-Northridge   1978 — 1982

Brad Negard Brad Negard Cincinnati Area Details
Brad Negard's Convergys Experience January 2004 - Present
Job Financial Planning and Analysis
Industry Consumer Services
Experience
Convergys   January 2004 - Present
Sola Optical  June 2001 - December 2003
JDSU  January 1998 - May 2001
United States Air Force  May 1988 - December 1997

Skills
Process Improvement, Budgets

Education
California State University, Fresno   1984 — 1987
Bachelor of Science, Business Administration

Tanay Pahare Tanay Pahare Pittsburgh, Pennsylvania Details
Tanay Pahare's Convergys Experience December 2013 - January 2014
Job Graduate Student at School of Computer Science, Carnegie Mellon University
Industry Computer Software
Experience
Cisco  June 2014 - July 2014
Convergys   December 2013 - January 2014

Skills
Web Application Design, Java, C++, NS2, TCL, C#, ASP.NET, JavaScript, CSS, Networking, Wireless Networking, MySQL, C, Linux, HTML

Education
Carnegie Mellon University   2015 — 2016
Master’s Degree, eBusiness Technology

Rajiv Gandhi Technical University   2011 — 2015
Bachelor’s Degree, Information Technology

Pebbles McClain Pebbles McClain Raleigh-Durham, North Carolina Area Details
Pebbles McClain's Convergys Experience February 2013 - January 2014
Job CX Specialist at FULL Creative
Industry Nonprofit Organization Management
Experience
FULL Creative  June 2014 - Present
The P.H.A.T. Kids Mentoring Program   November 2009 - Present
Convergys   February 2013 - January 2014
iContact  December 2008 - March 2010
Cisco Systems  July 2007 - December 2008
Fidelity Investments  October 2006 - March 2007
ACS Inc.  December 2005 - September 2006
BCBSNC  July 2004 - October 2005
Time Warner Cable  May 2003 - July 2004
ZC Sterling  January 2002 - May 2002

Skills
Bi-Lingual, Multilingual, Salesforce.com, Interviews, Software Documentation, Call Center, Technical Support, Customer Satisfaction, Email Marketing, Data Entry, Networking, Microsoft Word, Outlook, Databases, Invoicing, Vendor Management, Call Centers, Customer Retention, Coaching, Lotus Notes, Microsoft Excel, Payroll, SaaS, Sales, Social Networking, Access, Customer Service, Microsoft Office, Troubleshooting, Time Management, System Administration, Process Improvement, Quality Assurance, Customer Experience, CRM, Strategy, E-commerce, Team Leadership, Strategic Partnerships, Analysis, Management, Small Business, Team Building, Training, Online Marketing, Start-ups

Education
Capella University   2013 — 2016
Doctor of Philosophy (PhD), Business Administration Specializing in Leadership

University of Phoenix   2009 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.1

5/2003 Saint Augustine's College   1998 — 2003
Bachelor's, Organizational Managment, French, and Journalism

Fuquay Varina High School   1990 — 1994
High School Diploma, General Education

Veronica Perez Veronica Perez Jacksonville, North Carolina Area Details
Veronica Perez's Convergys Experience April 1997 - Present
Job Site Director at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   April 1997 - Present
Convergys   July 2006 - July 2011
Convergys   July 2003 - July 2006

Skills
Workforce Management, BPO, Call Centers, Contact Centers, Outsourcing, Customer Experience, Vendor Management, Call Center Development, Service Delivery, Process Improvement, Customer Satisfaction, Performance Management, Analysis, Call Center, Offshoring, Transition Management, Operations Management, Team Leadership

Education
Campbell University
Bachelor of Applied Science (B.A.Sc.), Sociology

Sriram Subramanian Sriram Subramanian San Francisco Bay Area Details
Sriram Subramanian's Convergys Experience June 2004 - March 2005
Job Cofounder & CEO at Fermyon Inc / ShoppinPal
Industry Internet
Experience
ShoppinPal   June 2012 - Present
PayPal  April 2008 - November 2011
Hewlett Packard  December 2005 - April 2008
Trustgenix Inc.   April 2005 - December 2005
Convergys   June 2004 - March 2005
Satyam Computers - SAP Consulting division   July 2000 - July 2002

Skills
Entrepreneurship, Product Management, Enterprise and Consumer..., Building high..., Business Development..., Consumer experience..., Engineering Operations, Enterprise Software, Business Development, Engineering, Cross-functional Team..., Customer Experience, Software Development, Management, Product Development, Business Analysis, Analytics, Strategy, Pre-sales, Product Marketing, Mobile Devices, Start-ups, SaaS, Cloud Computing, Program Management, Business Intelligence, Mobile Applications, Agile Methodologies, Strategic Partnerships, E-commerce, Go-to-market Strategy, Team Management, Agile Project Management, User Experience, Software Project..., Security, Competitive Analysis, Distributed Systems, Mobile Technology, Big Data, Analysis, Scalability, Mobile Commerce, REST, Mobile Payments, Android, Mobile Internet, Consulting, Scrum, Web Applications

Education
University of California, Berkeley - Walter A. Haas School of Business   2009 — 2012
MBA, Entrepreneurship & Venture Capital

Carnegie Mellon University   2002 — 2004
MS Information Networking, Networking and Security

University of Pune
Bachelor of Engineering, Electronics and Telecom

Matthew Hagenian Matthew Hagenian San Francisco, California Details
Matthew Hagenian's Convergys Experience June 2007 - August 2007
Job Software Quality Engineer at salesforce.com
Industry Internet
Experience
salesforce.com  June 2009 - Present
salesforce.com  March 2014 - Present
salesforce.com  May 2008 - August 2008
Convergys   June 2007 - August 2007
Convergys   June 2006 - August 2006

Skills
Java, Test Automation, Selenium, Agile Methodologies, Software Quality..., JMeter, Scrum, Test Automation..., White Box Testing

Education
Carnegie Mellon University   2005 — 2009
Bachelor of Science (BS), Computer Science

Heather Blythe Heather Blythe Charlotte, North Carolina Area Details
Heather Blythe's Convergys Experience May 2004 - May 2006
Job Can Not Work at Social Security Disability
Industry Insurance
Experience
Social Security Disability  August 2012 - Present
Allstate Insurance  September 2008 - August 2012
Darden Restaurants  November 2007 - August 2008
Convergys   May 2004 - May 2006
Qualex photo company.   August 1998 - October 2001
Walmart  June 1994 - April 1998
Bojangles' Restaurants, Inc.   February 1993 - June 1994

Skills
Customer Service, Microsoft Excel, Time Management, Microsoft Office, Data Entry, PowerPoint, Microsoft Word, Customer Satisfaction, Outlook, Phone Etiquette, Phone Skills, Leadership, Organization, Sales, Teamwork

Education
Carrington College California-Sacramento   2012 — 2014
Associate's degree, Health Information/Medical Records Technology/Technician, B

Independence High School   1993 — 1995

Denise Lange Denise Lange San Francisco Bay Area Details
Denise Lange's Convergys Experience 2008 - August 2011
Job Global Solutions Consultant at Verizon Business
Industry Information Technology and Services
Experience
Verizon Business  2011 - Present
Convergys   2008 - August 2011
Intervoice  2006 - 2008
Spanlink Communications  1998 - 2006
Northrop Grumman Corporation  1998 - 1999
Dictaphone  1997 - 1998
Dictaphone  1995 - 1997
Dictaphone  1995 - 1995
Dictaphone  1993 - 1995

Skills
SaaS, Selling, Call Centers, Professional Services, Solution Selling, Strategy, Telecommunications, VoIP

Education
California Polytechnic State University-San Luis Obispo   1987 — 1992
BS, Business/ Marketing

Massey University   1991 — 1991
Business/ Marketing

Jason Seto Jason Seto San Francisco Bay Area Details
Jason Seto's Convergys Experience May 2004 - August 2005
Job Project Manager at eCIFM Solutions Inc.
Industry Information Technology and Services
Experience
eCIFM Solutions Inc.   December 2012 - Present
Dextrys  August 2007 - November 2012
Winchester Hospital  June 2006 - August 2007
Sitel  September 2005 - June 2006
Convergys   May 2004 - August 2005

Skills
Project Management, Software Development, Cloud Computing, Outsourcing, Agile Methodologies, PMO, Program Management, Integration, Enterprise Software, SaaS, Management, Quality Assurance, Leadership, Software Project..., IT Outsourcing, Telecommunications, Agile Project Management, Risk Management, Team Management, Resource Management, CRM, PMP, SDLC, Project Portfolio..., Requirements Analysis, Vendor Management, IT Strategy, Offshoring, IT Service Management, Professional Services

Education
Carleton University   2000 — 2005
B. Eng, Computer Systems Engineering

Pat Gordon Pat Gordon Ottawa, Canada Area Details
Pat Gordon's Convergys Experience 2003 - 2004
Job Senior Access to Information Analyst
Industry Government Administration
Experience
Tau Kappa Epsilon Fraternity  June 2007 - Present
Department of National Defence  2007 - Present
Department of National Defence  2005 - 2007
Convergys   2003 - 2004
Convergys   1999 - 2003

Skills
Team Leadership, Leadership Development, Leadership, Analysis, Coaching, Customer Service, Data Analysis, Employee Training, Fundraising, Government, Management, Management Consulting, Organizational..., Partnerships, Policy, Program Management, Public Speaking, Research, Risk Management, Strategic Communications, Strategic Planning, Team Building, Training, Strategy

Education
Carleton University   1994 — 2007
BA, Sociology

Heidi Solomon-Orlick Heidi Solomon-Orlick Reading, Pennsylvania Area Details
Heidi Solomon-Orlick's Convergys Experience 1995 - 2001
Job Experienced BPO Executive
Industry Outsourcing/Offshoring
Experience
Xerox Services  December 2011 - Present
Mojo-Fashions, LLC   March 2013 - Present
ATELKA  September 2010 - December 2011
Stream Global Services  February 2005 - September 2010
24/7 Customer  2004 - 2005
Telerx  2001 - 2004
Convergys   1995 - 2001
TeleTech  1990 - 1993

Skills
Global Client Management, Solution Selling, New Business Development, Contract Negotiation, Revenue Growth..., Business Relationship..., Sales Management, Solution Development, Marketing Communications, Marketing Strategy, CRM, Selling, Information Technology, Call Center, BPO, Contact Centers, Sales, Management, Strategy, Business Strategy, Leadership, Sales Process, Strategic Planning, Customer Experience, Team Management, Customer Retention, Telemarketing, SaaS, Business Development, Process Improvement, Customer Satisfaction, Business Planning, Lead Generation, Business Process..., Executive Management, Operations Management, Workforce Management, Program Management, Team Leadership, Strategic Partnerships, P&L Management, Cross-functional Team..., Mergers & Acquisitions, Account Management, Networking, Training, Performance Management, Salesforce.com, Start-ups, Wireless

Education
California State University-Northridge   1979 — 1982
BA, Journalism and Speech Communications

David I. Sienkiewicz David I. Sienkiewicz Scranton, Pennsylvania Area Details
David I. Sienkiewicz's Convergys Experience 2004 - 2006
Job M.S., CISSP, Systems engineer, consultant, instructor, accomplished IT professional
Industry Computer & Network Security
Experience
ITT Technical Institute  June 2013 - Present
(ISC)²   June 2008 - Present
Capella University  September 2011 - March 2013
Procom-Consulting, LLC  2007 - June 2009
Frontier Communications  2007 - 2007
Commonwealth Telephone Enterprises, Inc.   2006 - 2007
Convergys   2004 - 2006
Alltel Information Services  1991 - 2004
Commonwealth Telephone Company  1980 - 1991
Financial Industry Systems   1979 - 1980

Skills
Information Security, Visio, CISSP, Cloud Computing, Windows Server, Network Security, Telecommunications, TCP/IP, Unix, Microsoft Office, Technical Support, IBM Mainframe, Hardware, Windows, Virtualization, Linux, Team Leadership, Software Documentation, Project Planning, Systems Engineering, Troubleshooting, E-commerce, System Administration, Cisco Technologies, Operations Management, Security, Wireless, Disaster Recovery, Penetration Testing, Change Management, Intrusion Detection, IDS, IPS, Operating Systems, SIEM, Teaching, Technical Writing, Nmap, Nessus, Risk Assessment, Web Design, Servers, Documentation, E-business, Forensic Analysis, EDI, Research, IIS 7 w/FTP 7.5 SSL,..., Exchange w/Forefront,..., Networking

Education
Capella University   2011 — 2013
Master of Science in Information Technology, Information Assurance and Security specialization, 4.0 GPA (Graduation with Distinction)

The Training Camp, Bushkill, Pennsylvania Campus   2006 — 2011
Various technical certifications in, Information Technology and Security, Project Management

King's College   1987 — 1990
Bachelor of Science, Computer and Information Systems

Ranae Zauner Ranae Zauner Provo, Utah Area Details
Ranae Zauner's Convergys Experience May 2012 - April 2013
Job Graphic Designer at At Cost Apparel
Industry Graphic Design
Experience
Out n Back  April 2013 - Present
Convergys   May 2012 - April 2013
At Cost Apparel   November 2010 - May 2012
Out N Back  October 2009 - November 2010
Youth for Christ  August 2008 - August 2009
Freelance Design  2007 - August 2009
Lowe's Home Improvement  May 2005 - August 2008
PH Photographic Services   February 2008 - July 2008

Education
California State University, Fresno   2008 — 2009

Fresno City College   2005 — 2008

Simpson University   2004 — 2005

Jennifer Otten Jennifer Otten Greater Milwaukee Area Details
Jennifer Otten's Convergys Experience August 2012 - November 2012
Job Analytical Chemist at Kleen Test Products Corporation
Industry Research
Experience
Kleen Test Products Corporation  July 2015 - Present
Kleen Test Products Corporation  January 2015 - Present
Brenntag Great Lakes  August 2013 - April 2014
Convergys   August 2012 - November 2012
MillerCoors  October 2010 - February 2012
Sigma Aldrich  July 2010 - October 2010
University of Hawaii at Manoa  May 2009 - August 2009

Skills
Sensory Evaluation, Mass Spectrometry, HPLC, Analytical Chemistry, Chemistry, Organic Chemistry, Statistics, Lifesciences, Data Analysis, SPSS, Qualitative Research, Microbiology, Focus Groups, Research, Gas Chromatography, GC-MS, Biochemistry, Life Sciences

Education
Michigan State University   2012 — 2013
Certificate, Chemical Engineering

Carroll University   2006 — 2010
B. S., Biochemistry

Gilian Thomas Gilian Thomas Ottawa, Canada Area Details
Gilian Thomas's Convergys Experience May 2014 - August 2014
Job at
Industry
Experience
Carleton University  September 2015 - Present
Public Safety Canada - Sécurité publique Canada   June 2015 - Present
The Rockcliffe Retirement Residence   May 2015 - Present
Convergys   May 2014 - August 2014
Payless ShoeSource  May 2013 - November 2013

Skills
Critical Thinking, Organization, Time Management, Customer Service, Communication, Laboratory Skills, Analytical Skills, Microsoft Word

Education
Carleton University   2012 — 2017
Bachelor of Science (B.Sc.), Biochemistry

Jackie Meagher Jackie Meagher London, Canada Area Details
Jackie Meagher's Convergys Experience December 2009 - May 2014
Job Vice President, Human Resources at InfoTech Research Group
Industry Outsourcing/Offshoring
Experience
Info-Tech Research Group  May 2014 - Present
Convergys   December 2009 - May 2014
Stream Global Services  October 2008 - December 2009
Stream Global Services  September 2005 - October 2008
The HR Solutions Group   1994 - 2006
Deloitte Canada  1988 - 1994
Canadian International Development Agency  1984 - 1988

Skills
Performance Management, Employee Engagement, Talent Management, Organizational..., HR Strategy, Employee Relations, Personnel Management, Talent Acquisition, Management, Onboarding, Human Resources, HR Policies, HRIS, Benefits Administration, Deferred Compensation, Leadership

Education
University of Toronto - Rotman School of Management   1992 — 1995
Master of Business Administration (MBA)

Carleton University
Bachelor of Arts (B.A.), Psychology

Derek Dow, P.Eng., PMP Derek Dow, P.Eng., PMP Halifax, Canada Area Details
Derek Dow, P.Eng., PMP's Convergys Experience July 2004 - March 2006
Job Project Manager at Defence Construction Canada
Industry Design
Experience
Defence Construction Canada  September 2015 - Present
PMI Nova Scotia Chapter  January 2015 - Present
Ausenco  March 2013 - July 2015
PMI Nova Scotia Chapter  January 2013 - December 2014
Projex  March 2013 - August 2013
SNC-Lavalin  April 2006 - March 2013
PMI Nova Scotia Chapter  January 2011 - December 2012
PMI Nova Scotia Chapter  January 2010 - December 2010
Emera Utility Services  May 2010 - August 2010
Convergys   July 2004 - March 2006

Education
Saint Mary's University   2007 — 2008
MCPM, Project Management

Carleton University   2001 — 2003
Electrical and Electronics Engineering

Dalhousie University   1998 — 2000
B.Eng., Electrical Engineering

Saint Mary's University   1996 — 1998
Dip. Eng., Electrical Engineering

Adam Neuman Adam Neuman Appleton, Wisconsin Details
Adam Neuman's Convergys Experience April 2014 - January 2015
Job Area Manager at Kimco Facility Services, LLC
Industry Consumer Goods
Experience
Kimco Facility Services, LLC  July 2015 - Present
Gold Star Fire Safety   March 2014 - Present
Just Floors   January 2015 - July 2015
Convergys   April 2014 - January 2015
Rifkin Iron & Metal   November 2013 - February 2014
Millcreek Metals   August 2013 - October 2013
Samuels Recycling / Alter Metal Recycling   December 2002 - July 2013
US Army  May 1999 - May 2008

Skills
Metal Grading, Catalytic Convertor..., Contract Negotiation, Customer Service, Purchasing, Inventory Management, Budgeting, Microsoft Office, PowerPoint, Public Speaking, Problem Solving, Forcasting, Team Building, Budgets, Forecasting, Account Executives, Operations Management, Microsoft Word, Negotiation, Logistics, New Business Development, Sales Management, Sales, Direct Sales, Account Management, Strategic Planning, Microsoft Excel, Management, Process Improvement, Sales Operations, Business Planning, Marketing, Marketing Strategy, Business Development, Manufacturing, Supply Chain Management, Leadership, Team Leadership, Product Development, B2B, International Sales, Procurement, Project Planning, Supply Chain, Business Strategy, Pricing, Retail, International Business, CRM, Cross-functional Team...

Education
Capella University   2002 — 2004
Master of Business Administration (M.B.A.)

Viterbo University   1995 — 1999
Bachelor of Business Administration (B.B.A.)

Viterbo University   1995 — 1999
Bachelor's degree, Marketing

Eelco van Maaren Eelco van Maaren San Francisco Bay Area Details
Eelco van Maaren's Convergys Experience October 2009 - November 2010
Job Sr. Director Enterprise Sales at Salesforce
Industry Computer Software
Experience
Salesforce  August 2015 - Present
salesforce.com  November 2013 - Present
Cisco Systems  December 2010 - October 2013
Convergys   October 2009 - November 2010
Convergys   August 2008 - October 2009
Convergys   October 2007 - August 2008
Convergys   August 2006 - September 2007
Solid Element   December 2004 - August 2006
ING  April 2004 - November 2004

Education
London Business School   2012 — 2012
Executive Program

Stanford University   2011 — 2011
Executive Program

Hogeschool voor Economische Studies Amsterdam (HES)   1999 — 2003
BA

California State University-Long Beach   2002 — 2002
BA, exchange program

MHS Heerlen   1995 — 1999
Hotelmanagement

Eddie Star Eddie Star San Francisco Bay Area Details
Eddie Star's Convergys Experience April 2009 - December 2010
Job Strategic Account Executive at Apttus
Industry Computer Software
Experience
Apttus  November 2014 - Present
Oracle  December 2010 - December 2014
Convergys   April 2009 - December 2010
Aspect Software  January 2008 - April 2009
Oracle  April 2003 - January 2008
Zilliant  October 2001 - April 2003
Ineto (Acquired by Siebel)   March 2000 - October 2001

Skills
SaaS, Oracle CRM, Sales, Service Desk, Cloud Computing, Business Intelligence, Pricing Strategy, SFA, Oracle Applications, CX, Customer Experience, Web Commerce, Solution Selling, Business Alliances, Business Process..., Enterprise Software, Storage, Oracle, International Sales, Software, Telecommunications, Strategic Partnerships, Sales Force Development, Go-to-market Strategy, Software Industry, Unified Communications, Call Centers, Analytics, Pre-sales, Lead Generation, Consulting, Product Management, Channel, Product Marketing, Business Development, Managed Services, ERP

Education
California State University-Chico   1992 — 1996

Tony Ranieri Tony Ranieri Ottawa, Canada Area Details
Tony Ranieri's Convergys Experience September 2006 - April 2009
Job Student/Teacher's Aid Carleton University
Industry Education Management
Experience
Commissionaires Ottawa  June 2011 - September 2013
Convergys   September 2006 - April 2009

Skills
Security Management, Security, Technical Support, Team Leadership, Security Operations, Access Control, Corporate Security, Troubleshooting, Security Training, Surveillance, CCTV

Education
Carleton University   2013 — 2015
Bachelor's Degree, Mathematics

Carleton University   2007 — 2010
B.Sc, Physics

University of Ottawa / Université d'Ottawa   2002 — 2006
B.Sc, Mathematics/Science

Amit Sahdev, EIT, CWTS Amit Sahdev, EIT, CWTS Greater Denver Area Details
Amit Sahdev, EIT, CWTS's Convergys Experience September 2003 - May 2004
Job Instrumentation and Control Systems Engineer at Carollo Engineers
Industry Environmental Services
Experience
Carollo Engineers  March 2008 - Present
Jacobs Engineering  June 2007 - March 2008
DICE Electronics   December 2005 - February 2007
Convergys   September 2003 - May 2004

Skills
Engineering, Project Engineering, Project Management, Electrical Engineering, P, Instrumentation, Automation, Process Control, PLC, Contract Management, Water, Petroleum, Wastewater Treatment, Control Systems Design, Integration, Engineering Design, Water Treatment, DCS, SCADA, Electronics, Visio, Construction Management, Troubleshooting, Petrochemical, Commissioning, P&ID, Pump Stations, Water Quality, Control Valves, Water Engineering, Smart Plant..., Modbus, Profibus, Water Resources, Microstation, Energy, MicroStation

Education
California State University-Long Beach   2005 — 2007
MS, Control Systems and Digital signal Processing

St Columbas School   1985 — 1998
High School, High School/Secondary Diploma Programs

ISA EN002

ISA EN002

Chris Potter Chris Potter Sunnyvale, California Details
Chris Potter's Convergys Experience March 2004 - May 2005
Job Linux Support Level 3 at Oracle
Industry Information Technology and Services
Experience
Oracle  October 2012 - Present
Power Assure  May 2012 - September 2012
nPario   January 2012 - April 2012
Hewlett Packard / Palm GBU   January 2011 - January 2012
Apple Inc.  December 2007 - August 2010
Homestead Technologies  June 2007 - December 2007
ooma  February 2007 - June 2007
Intermedia  August 2006 - February 2007
Zerop Medical LLC   June 2005 - June 2006
Convergys   March 2004 - May 2005

Skills
Desktop Computers, Linux, Unix, System Administration, Operating Systems, Ubuntu, Active Directory, Hardware, Windows Server, Networking, VMware Workstation, VMware Fusion, Linux Desktop, Suse, CentOS, Mac OS X, WSUS, Windows Server 2008, Norton Ghost, Desktop Administration, Remote Administration, Dell Workstations, Dell Laptops, Mail troubleshooting, Amazon Web Services..., Troubleshooting, Technical Support, OS X, Software Installation, VPN, TCP/IP, Dell Computers, Virtualization, DHCP, Cloud Computing

Education
Salt Lake Community College   1998 — 2002
n/a, Computer Information Systems

Cañada College   1993 — 1995
n/a, University Studies

Brigham Young University Independent Study   1993 — 1994
Personal Enrichment, Theology

Utah Valley State College   1992 — 1992
n/a, Theology, German, Weight Training

Fremont High School   1986 — 1990

Shanique Ashers Shanique Ashers Orange City, Florida Details
Shanique Ashers's Convergys Experience September 2001 - September 2002
Job College Grad in Information Technology specializing in Information Assurance & Security
Industry Information Technology and Services
Experience
Orlando Health  May 2010 - Present
LAN International\Clear Channel Communications   June 2005 - July 2009
Bright House Networks  September 2002 - March 2005
Convergy's  September 2001 - September 2002

Skills
Computer Hardware, DNS, TCP/IP, Troubleshooting, Cabling, DHCP, Operating Systems, WAN, Customer Support, Technical Support, Windows Server, Software Installation, Microsoft SQL Server, Security, Quality Assurance, Networking, Software Documentation, Citrix, XP, Hardware, Microsoft Exchange, Active Directory, SharePoint, Windows 7, Testing, Servers, Technical Writing, Databases, Visio, Access, SQL, Help Desk Support, Information Technology, VPN, Windows, System Administration, Cisco Technologies, Windows XP, Unix, Oracle

Education
Capella University   2009 — 2012
M.S, Information Technology Specialization in Information Assurance and Security, 3.8

University of Phoenix   2006 — 2008
M.A, Education/Curriculum and Instruction-Computer Education

Everglades University   2001 — 2003
B.S, Information Technology

Keiser College   1998 — 2000
A.S, Computer Programming

Claire Gardam, CHRP Claire Gardam, CHRP Halifax, Canada Area Details
Claire Gardam, CHRP's Convergys Experience 1998 - 2002
Job Human Resources Professional Innovative Performance Solutions, Inc.
Industry Human Resources
Experience
Innovative Performance Solutions, Inc.   2010 - Present
Terrain Group Inc.   2006 - 2008
Casino Nova Scotia  2002 - 2005
Convergys   1998 - 2002
Department of National Defence  1985 - 1996

Skills
Performance Management, Employee Engagement, Employee Relations, Succession Planning, Recruiting, Talent Acquisition, Human Resources, Organizational..., Leadership Development, Deferred Compensation, Talent Management, Workforce Planning, Employee Benefits

Education
Saint Mary's University   1997 — 1998
HR Certificate

Carleton University   1984 — 1988
BA

Sydney Hunte Sydney Hunte Greenville, South Carolina Area Details
Sydney Hunte's Convergys Experience August 2010 - July 2011
Job Online Sports Journalist, Web Content Coordinator, Graphic Designer
Industry Internet
Experience
Geo. W. Park Seed Company, Inc.   June 2015 - Present
SB Nation  August 2014 - Present
Hendrick Automotive Group  October 2014 - May 2015
Blue Acorn  April 2014 - September 2014
Aviv Moon Productions  April 2013 - April 2014
Charlotte 49ers Athletics  August 2012 - November 2013
Panera Bread  August 2010 - August 2013
Accrinet Corporation  March 2012 - July 2012
Convergys   August 2010 - July 2011
Delta Sonic  August 2007 - October 2009

Skills
HTML, CSS, Photoshop, InDesign, Flash, Illustrator, Dreamweaver, SEO, Facebook, Microsoft Office, Social Media, Microsoft Word, PowerPoint, Customer Service, Marketing, Graphic Design, Newsletters, Editing, Email Marketing, Digital Media, Blogging, Journalism, WordPress, Adobe Creative Suite, Photography, Mac, Social Networking, E-commerce, Web Design, Social Media Marketing, Multimedia, Video Editing, CMS, Google Analytics

Education
Canisius College   2002 — 2006
Bachelor of Arts, Digital Media

Sayyed Hoseinyzad Sayyed Hoseinyzad Provo, Utah Area Details
Sayyed Hoseinyzad's Convergys Experience September 2013 - Present
Job Licensed Real Estate Agent at Realtypath
Industry Real Estate
Experience
Convergys   September 2013 - Present
Realtypath  March 2013 - Present
Convergys   February 2011 - September 2013

Skills
Technical Support, Windows, Troubleshooting, Active Directory, SQL, Windows Server, Service Delivery, Call Centers, Team Management, Operating Systems, HTML, Unix, Vendor Management, Java, Telecommunications, Microsoft SQL Server, VMware, Microsoft Office, Linux, Servers, Oracle, ITIL, Networking, XP, Software Documentation, TCP/IP, Windows 7, Windows XP, VPN, Computer Hardware, System Administration, DHCP, Network Administration, System Deployment, Routers, Virtualization, DNS, VMware ESX, Hardware, IIS, CCNA, Citrix, Switches, Microsoft Exchange, Group Policy, Cisco Technologies, Antivirus, IT Operations, Hyper-V, Help Desk Support

Education
Capella University   2006 — 2020
Bachelor in Project Management in IT Environment. And Master in Assurance and Secirity, Information echnology, 5.5

Capella University
Bachelor of Science (BS), Project Management in IT Environment

Nathaniel Sears Nathaniel Sears Middletown, Ohio Details
Nathaniel Sears's Convergys Experience September 2008 - December 2009
Job Network Support Specialist at Time Warner Cable
Industry Information Technology and Services
Experience
Time Warner Cable  May 2014 - Present
US Army Reserve  August 2011 - Present
S4 Inc.  November 2013 - March 2014
Per Scholas  August 2013 - October 2013
Great American Insurance  2011 - 2013
Convergys   September 2008 - December 2009

Skills
Laptops, Technical Support, Windows, HTML, Troubleshooting, Networking, Operating Systems, Microsoft Office, Customer Service, Outlook, Java, Technical Leadership, Microsoft Excel, C++, C, Windows 7, CSS, Microsoft Word, PowerPoint, Public Speaking, Web Design, Editing, Help Desk Support, Networking Fundamentals, Fundamentals of AutoCAD, Desktop hardware and..., Wireless Networking..., jQuery, VPN, Hardware, Information Technology, Security

Education
Capella University   2015 — 2017
Bachelor's degree, Information Technology

Per Scholas   2013 — 2013
IT Ready, CompTIA A+ Certification, Graduated

Brian Draper Brian Draper Greater St. Louis Area Details
Brian Draper's Convergys Experience November 2012 - February 2014
Job ContractTalent Acquisition Specialist II at Centene Corporation
Industry Human Resources
Experience
Centene Corporation  July 2015 - Present
Legrand, North America  April 2015 - May 2015
Tapestry Solutions, Inc. a Boeing company   February 2014 - February 2015
Convergys   November 2012 - February 2014
US Army Recruiting Command  January 2011 - August 2012
Chicago Recruiting Bn   January 2009 - January 2011
US Army  January 2005 - January 2009
US Army  September 2001 - June 2005
Pusan Korea, Kuwait city, Kuwait   January 1996 - January 2001
USAG Military Police   January 1992 - January 1996

Skills
Army, Military, Security Clearance, Military Operations, Military Experience, Command, DoD, Force Protection, Operational Planning, Intelligence Analysis, Weapons, Afghanistan, resilience trainer, Recruiting, Non-profit Volunteer, Non-profit Leadership, Training, Program Management, Leadership Development, Leadership, Government, Human Resources, Employee Training, Interviews, Personnel Management, Organizational..., Policy, Applicant Tracking..., Management, Team Building

Education
Campbell University
AA, Economics

Campbell University
AA, Economics

Tyler Barnes Tyler Barnes Jacksonville, North Carolina Details
Tyler Barnes's Convergys Experience January 2015 - May 2015
Job Entrepreneur
Industry Design
Experience
Freelance Design  January 2009 - Present
Longhorn Steakhouse  May 2015 - Present
McDonald's Corporation  July 2010 - Present
Convergys   January 2015 - May 2015
Bed Bath & Beyond  October 2014 - January 2015
Lowe's Home Improvement  February 2014 - July 2014

Skills
Teamwork, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Windows 7, Spreadsheets, Typing, Data Entry, Critical Thinking, Time Management, Customer Satisfaction, Oral & Written..., Work Well Independently, Following Directions, utilize resources, Meet Deadlines

Education
Campbell University   2014 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General, Senior

UNC Pembroke   2009 — 2014
In Progress, Business Administration and Management, General

Carissa Frampton, CPA Carissa Frampton, CPA Charlotte, North Carolina Details
Carissa Frampton, CPA's Convergys Experience October 2001 - July 2002
Job Controller at Kimbrell's Furniture
Industry Accounting
Experience
Kimbrell's Furniture  January 2015 - Present
Kimbrell's Furniture  February 2013 - December 2014
Orth, Chakler, Murnane & Co., CPA's   December 2011 - February 2013
C & S Paint, Inc.   July 2002 - December 2011
Convergys   October 2001 - July 2002
Maxim Group  June 2000 - October 2001

Skills
Certified Fraud Examiner, CPA, Accounts Receivable

Education
East Carolina University   2009 — 2012
MSA, Masters of Science Accounting, 4.0

Campbell University   2001 — 2003
MBA, Masters of Business Administration, 3.7

North Carolina State University   1996 — 2000
BS, Accounting & BS, Business Administration

Richlands High School

Steve Young, CSQE, CSM Steve Young, CSQE, CSM Melbourne, Florida Area Details
Steve Young, CSQE, CSM's Convergys Experience September 1997 - February 2010
Job System Integration/Test Engineer at Harris Corporation
Industry Information Technology and Services
Experience
Harris Corporation  October 2013 - Present
AT&T  September 2012 - September 2013
Walt Disney Parks and Resorts Online  March 2012 - September 2012
Jobfox  April 2011 - March 2012
Center for Biomedical Informatics and Information Technology at National Cancer Institute   May 2010 - March 2011
Convergys   September 1997 - February 2010
TRW, BDM, Macro Systems, and Tropicana   1980 - 1997
United States Air Force - Active Duty ('76 - '80) and Air National Guard ('89-'95)   1976 - 1980

Skills
Quality Assurance, Testing, Scrum, Test Cases, Regression Testing, Behavior-Driven..., CMMI, User Acceptance Testing, Test Planning, SDLC, Security Clearance, Quality Center, Telecommunications..., Requirements Analysis, Process Improvement, Culture Change, Agile Methodologies, Test Execution, User Experience Testing, Mobile Devices, Mobile Applications, Defect Identification, Defect Tracking, Defect Life Cycle, Earned Value Management, System Testing, Test Management, Software Quality..., Business Process, Integration Testing, Manual Testing, Agile Project Management, Systems Analysis, Selenium, Test Automation, Test Strategy, PMP, Software Development, Waterfall, QTP, Software Documentation, Agile Testing, Usability Testing, JIRA, Software Project..., Agile & Waterfall..., PMO, Bug Tracking, Requirements Gathering, Business Requirements

Education
Villanova University   2012 — 2012
Lean Six Sigma

Carnegie Mellon University   2006 — 2006
Capability Maturity Model Integrated

The George Washington University - School of Business   2003 — 2005
Master's Certificate, Project Management

Frostburg State University   1992 — 1995
MBA, General Business

University of South Florida - College of Business Administration   1981 — 1985
Bachelor of Business Administration (B.B.A.), Management Information Systems

Raika Rasevic Raika Rasevic Ottawa, Canada Area Details
Raika Rasevic's Convergys Experience 2002 - 2004
Job Intern Architect, LEED AP BD+C
Industry Construction
Experience
Design Studio 67   October 2013 - August 2015
EllisDon  November 2014 - July 2015
Defence Construction Canada  August 2005 - October 2013
Convergys   2002 - 2004
JDSU  August 1998 - July 2002

Skills
Project Management, BIM, Construction, Construction Management, AutoCAD, Revit, Architectures, Project Coordination, Architectural Design, Contract Management, Architecture, Project Estimation, LEED, Project Planning, Submittals, Construction Drawings, Feasibility Studies, Sustainable Design, English, Serbian

Education
Carleton University
Legal Context of Architectural Practice

University of Belgrade
B.Sc. Architectural Engineering

Ken Coblin Ken Coblin San Francisco Bay Area Details
Ken Coblin's Convergys Experience July 2005 - August 2007
Job
Industry Internet
Experience
salesforce.com  July 2015 - Present
salesforce.com  January 2014 - July 2015
Point B  August 2007 - January 2014
Convergys   July 2005 - August 2007
Macromedia  June 2002 - July 2005
KPMG Consulting  October 1998 - May 2000
Ernst & Young  June 1996 - September 1998
Hewitt Associates  June 1995 - June 1996

Skills
Leadership, Cross-functional Team..., Product Management, Program Management, Project Management, Software Project..., PMO, Change Management, Project Portfolio..., Business Process..., Business Strategy, Management Consulting, Acquisition Integration

Education
University of California, Berkeley - Walter A. Haas School of Business   2000 — 2002
MBA

Carleton College   1991 — 1995
BA, Int'l Relations

University of Iowa

Burt Miller Burt Miller San Francisco Bay Area Details
Burt Miller's Convergys Experience 2008 - 2010
Job
Industry Computer Software
Experience
ShoreTel  March 2013 - Present
ShoreTel  August 2010 - March 2013
Convergys   2008 - 2010
Intervoice Inc.  2005 - 2008
Edify / S1 Corp   June 2001 - May 2005
Edify Corporation  July 1996 - June 2001
Octel Communications  1994 - 1996
AM Vox   January 1992 - March 1994
Cal Poly San Luis Obispo  January 1990 - June 1992
Pac-Bell\PG&E\Cable TV   January 1980 - January 1991

Skills
Telephony, Testing, SIP, IVR, Telecommunications, Telephony Systems, Test Planning, Software Documentation, Switches, Cross-functional Team..., Test Automation, Quality Assurance, Networking, Data Center, Product Management, TCP/IP, IP, Troubleshooting, Software Quality..., Call Centers, Integration, Wireless, VoIP

Education
Cal Poly San Luis Obispo   1990 — 1992
BSEL, Electronics

Cuesta College   1988 — 1989
AA, General Studies

Todd Rich Todd Rich Cincinnati Area Details
Todd Rich's Convergys Experience February 2000 - November 2005
Job Assistant Vice President at U.S. Bank
Industry Financial Services
Experience
U.S. Bank   September 2010 - Present
Royal Bank of Scotland  November 2005 - September 2010
Convergys   February 2000 - November 2005
Johnson & Johnson - LifeScan  July 1998 - February 2000

Skills
Financial Modeling, Financial Analysis, Strategic Financial..., Forecasting, Essbase, Financial Reporting, Hyperion Enterprise, Finance, Internal Controls, Process Improvement, Accounting, Analytics, Risk Management, Budgets, Strategy

Education
Carnegie Mellon University - Tepper School of Business   1996 — 1998
MSIA, Finance

Duke University   1990 — 1994
Bachelor of Arts (BA), Chemistry

Layne Johnson Layne Johnson Dallas/Fort Worth Area Details
Layne Johnson's Convergys Experience 2006 - October 2010
Job Technical Quality Manager (TQM) Premium Engagements SAP AGS America
Industry Information Technology and Services
Experience
SAP  February 2013 - Present
SAP  October 2010 - Present
BNSF Railway  2011 - 2012
Intervoice  September 2006 - October 2010
Intervoice / Convergys   2006 - October 2010
Convergys   2006 - October 2010
Cadbury Schweppes  May 2000 - September 2006
BancTec  1997 - 2000
Intermetrics  1992 - 1994

Skills
SAP R/3, SAP ERP, SAP, SAP Implementation, Data Migration, SAP BI, ERP, SAP Basis, Integration, SAP Netweaver, Business Process, ABAP, SAP XI, SAPScript, SD, IT Management, SAP Portal, SAP BW, Requirements Analysis, Business Intelligence, IT Strategy, Solution Architecture, ECC, ITIL, SDLC, Business Analysis, SAP CRM, IDOC, Vendor Management, SAP Solutions, Business Objects, SAP HR

Education
Oklahoma City University   1990 — 1992
MBA, MIS

Cameron University   1980 — 1986
Associate, Computer Technology

Cameron University
BS, Computer Technology

Tom Asp Tom Asp Jacksonville, Florida Area Details
Tom Asp's Convergys Experience November 2003 - June 2010
Job Enterprise Technical Architect at Diversified Service Options
Industry Computer Software
Experience
Diversified Service Options  January 2014 - Present
Liquid Analytics  August 2011 - October 2013
NorthgateArinso  June 2010 - August 2011
Convergys   November 2003 - June 2010
Connextions  2003 - 2003
Affina  February 2000 - December 2002
Red Roof Inns  July 1985 - February 2000

Skills
Vendor Management, Agile Methodologies, Leadership, Integration, Strategic Planning, Program Management, Management, Outsourcing, SQL, Enterprise Architecture, SDLC, Cloud Computing, Business Intelligence, Business Process, Software Development, Process Improvement, Java, ERP, Business Analysis, IT Strategy, Enterprise Software, Requirements Analysis, SaaS, Solution Architecture, PMP, CRM, Quality Assurance, Disaster Recovery, Software Project..., Business Process..., IT Management, Unix, Business Development, Security, Data Warehousing, Big Data, Cassandra

Education
Capital University   1981 — 1985
Bachelor's degree, Double major: Computer Science and Spanish

Randy J Randy J Cincinnati Area Details
Randy J's Convergys Experience May 1998 - August 2008
Job Senior System Architect at Pegasystems
Industry Computer Software
Experience
Pegasystems  April 2011 - Present
FFR-DSI  August 2008 - April 2011
Convergys   May 1998 - August 2008

Skills
Management, Business Analysis, SDLC, Leadership, Process Improvement, Vendor Management, Enterprise Architecture, Integration, Business Intelligence, Requirements Analysis

Education
Devry University   2007 — 2009
BS, Information Systems

Campbell University

Randy Mysliviec, RMCP® Randy Mysliviec, RMCP® Cincinnati Area Details
Randy Mysliviec, RMCP®'s Convergys Experience October 2003 - March 2007
Job President and CEO, RTM Consulting
Industry Management Consulting
Experience
RTM Consulting, Inc.   April 2007 - Present
Convergys   October 2003 - March 2007
Convergys   January 2003 - April 2004
Convergys   September 1999 - December 2002
IBM  September 1977 - December 1995

Skills
Strategy, Management Consulting, Professional Services, Outsourcing, Product Management, Management, Project Management, Strategic Planning, SaaS, Program Management, Business Planning, Enterprise Software, Talent Management, Consulting, Business Alliances, Mergers & Acquisitions, Business Development, CRM, Integration, Cloud Computing, Marketing, Resource Management

Education
California Polytechnic State University-San Luis Obispo   1974 — 1977
B.S., Business/Management Information Systems

Jason Grosman Jason Grosman Washington D.C. Metro Area Details
Jason Grosman's Convergys Experience September 2004 - May 2005
Job Senior Programmer at NPR
Industry Online Media
Experience
NPR  December 2010 - Present
NPR  July 2005 - January 2011
Convergys   September 2004 - May 2005
Motive, Inc.   December 2002 - August 2004
Seilevel  June 2002 - October 2002
MessageOne  November 2001 - June 2002
Fracta   January 2001 - August 2001
pcOrder.com  October 1999 - December 2000
Trilogy  June 1999 - October 1999

Skills
Java, JavaScript, PHP, Databases, Web Applications

Education
The University of Texas at Austin   2004 — 2005
University Extension Certificate, Business

Carnegie Mellon University   1995 — 1999
BS, Computer Science

Freehold Township High School   1991 — 1995

Adam J. Piepenburg Adam J. Piepenburg Appleton, Wisconsin Details
Adam J. Piepenburg's Convergys Experience September 2011 - Present
Job Sales Manager, Operations Program Delivery
Industry Telecommunications
Experience
Convergys   September 2011 - Present
American Association of Inside Sales Professionals  May 2011 - Present
Good Shepherd Lutheran Church  March 2011 - Present
Appleton Boychoir   July 2012 - April 2015
Convergys   May 2009 - September 2011
Convergys   January 2002 - May 2009

Skills
Public Sector, Call Center, Sales, Training, Leadership, Coaching, Service Providers, SLED, Federal Budget, B2B, Call Centers, Enterprise Software, Program Management, Management, Account Management, Solution Selling, Sales Management, Salesforce.com, Customer Service, CRM, Team Building, Team Leadership, Professional Services

Education
Cardinal Stritch University   2009 — 2011
BSM, Management

University of Wisconsin-Oshkosh   1996 — 1999
Mass Communication/Media Studies

Munish Bhatia Munish Bhatia Morrisville, North Carolina Details
Munish Bhatia's Convergys Experience 2003 - 2006
Job Support Manager Technical Shared Services at Cisco Systems
Industry Computer Networking
Experience
Cisco Systems  April 2011 - Present
Cisco Systems  April 2008 - April 2011
Aricent  2006 - 2008
Convergys   2003 - 2006

Skills
Partner Management, People Management, Program Management, Operations Management, Shared Services, Technical Services, Vendor Management, Service Delivery, Managed Services, Management, Pre-sales, VoIP, Business Development, CCNA, Cloud Computing, PMP, Data Center, Strategy, Telecommunications, Cisco Technologies, Product Management, Team Management

Education
California State University-Hayward
Bachelor of Science, Computer Information Systems and Business management

Patrick Burghardt Patrick Burghardt Cincinnati Area Details
Patrick Burghardt's Convergys Experience February 1998 - December 2007
Job Senior Software Engineer at Ecova
Industry Information Technology and Services
Experience
Ecova  October 2011 - Present
Advantage IQ  March 2010 - October 2011
Volt Technical Resources  August 2009 - March 2010
Burghardt Enterprises   May 2009 - August 2009
Sogeti  April 2008 - May 2009
Convergys   February 1998 - December 2007
CTG  1997 - 1998

Education
University of Wisconsin-Madison   1992 — 1995
Mathematics

Carnegie Mellon University   1988 — 1992
B.S., Mathematics, German

University of Cincinnati   1988 — 1992

Bethel Park High School   1984 — 1988

Beau Duplantis Beau Duplantis Gainesville, Florida Details
Beau Duplantis's Convergys Experience December 2010 - November 2012
Job Casualty Claims Adjuster
Industry Insurance
Experience
Nationwide Insurance  November 2012 - Present
Convergys   December 2010 - November 2012
Rent.com  January 2005 - January 2008

Skills
Property & Casualty..., Liability, Casualty, Insurance, Claims Management, Commercial Insurance, General Insurance, Legal Liability, Commercial Lines, Underwriting, Subrogation, Property Damage, Umbrella Insurance, Workers Compensation, Professional Liability, Claim Investigation

Education
California State University-Northridge   2007 — 2008
Bachelor's degree, English Language and Literature/Letters

Jason Parry Jason Parry Ottawa, Canada Area Details
Jason Parry's Convergys Experience 2003 - 2007
Job Executive Director at TeleTech
Industry Outsourcing/Offshoring
Experience
TeleTech  July 2012 - Present
PlumChoice  October 2011 - March 2012
support.com  December 2006 - September 2011
Convergys   2003 - 2007

Skills
Call Center, Technical Support, Vendor Management, Workforce Management, Quality Assurance

Education
Carleton University   1987 — 1991

Hillfield-Strathallan College   1982 — 1987

Jason Stover Jason Stover Macon, Georgia Area Details
Jason Stover's Convergys Experience June 2003 - June 2004
Job Associate Professor at Georgia College & State University
Industry Research
Experience
Georgia College  August 2004 - May 2013
Convergys   June 2003 - June 2004
SPSS  June 2000 - June 2002

Skills
C programming language, Perl, Unix system..., R, Statistics, Data Analysis, Research, Algorithms, Logistic Regression, Statistical Modeling, Programming, Analytics, Predictive Modeling, CUDA, GPU

Education
Purdue University   1995 — 2000
Ph.D., Statistics

California State University-Hayward   1989 — 1995
Master of Science, Statistics

James Scott Somers James Scott Somers Ottawa, Canada Area Details
James Scott Somers's Convergys Experience March 2009 - April 2010
Job Customer Service at Convergys
Industry Computer Software
Experience
Convergys   March 2009 - April 2010
Tim Hortons  June 1998 - October 2005
Carleton University Electronics Department   October 1999 - September 2000

Skills
.NET, C++, C#, Java, XML

Education
Carleton University   1998 — 2007
incomplete, Engineering Physics, B

Sayyed Madhi Hoseinyzad Sayyed Madhi Hoseinyzad Provo, Utah Area Details
Sayyed Madhi Hoseinyzad's Convergys Experience February 2002 - Present
Job System engineer at Convergys
Industry Computer Networking
Experience
AT&T  July 2007 - Present
Convergys   February 2002 - Present
Convergys   2008 - 2009

Education
Capella University   2004 — 2008
Bachelor of Science, Projrct Manager inIT Environment

Nathan Petersen Nathan Petersen Salt Lake City, Utah Details
Nathan Petersen's Convergys Experience June 2008 - May 2010
Job Collaborative Leader, Proven Success Scaling Organizations for Growth and Major Integrations
Industry Outsourcing/Offshoring
Experience
Sutera Corporation   February 2014 - Present
Mode Publishing, LLC   1998 - Present
GreenSmartLiving / Geo   August 2012 - January 2014
APAC Customer Services  July 2011 - June 2012
APAC Customer Services  May 2010 - July 2011
Convergys   June 2008 - May 2010
ista North America  October 2005 - June 2008
ista North America  January 2002 - October 2005
Technoprint International   September 1999 - December 2001

Skills
Process Improvement, Business Intelligence, Performance Management, Analytics, Analysis, Leadership, Strategic Planning, Business Process, Call Center, Strategy, Six Sigma, Management, Budgets, BPO, Business Process..., Vendor Management, Call Centers, Business Development, Sales Operations, Human Resources

Education
Six Sigma Certification   2006 — 2006
Green Belt, Six Sigma Certification

California State University-San Marcos - College of Business Administration   2001 — 2004
Accounting

Graham D. Craft Graham D. Craft Greater Omaha Area Details
Graham D. Craft's Convergys Experience September 2012 - February 2013
Job Looking for employment in the fields of; inventory management, production control, systems implementarions
Industry Computer Software
Experience
Looking for employment  February 2013 - Present
Convergys   September 2012 - February 2013
Mister G's Pizza-More-A   April 2010 - September 2010
DMSi Software  January 2007 - March 2009
NetShops  February 2006 - August 2006
Underwater World, Omaha, NE   February 2004 - July 2004
Atlantis Dive Center   September 2002 - July 2003
World Class Solutions   April 2000 - May 2002
Winterland   September 1998 - March 2000
RJR Polymers  1992 - 1995

Skills
ERP, Team Building, SDLC, Manufacturing, Quality Assurance, Cross-functional Team..., Training, Analysis, Process Improvement, Integration, Business Analysis, Project Management, Vendor Management

Education
ProDive, Ft. Lauderdale   2002 — 2002
OWSI, Open Water SCUBA Instructor

ProDive, Ft. Lauderdale   2002 — 2002
MSDT, Master SCUBA Diver Trainer (MSDT) Specialty Instructor

California State University Stanislaus   1984 — 1987
BSBA, Production And Operations Management

Saratoga High

Nick Winiewicz Nick Winiewicz Jacksonville, Florida Area Details
Nick Winiewicz's Convergys Experience 2001 - 2005
Job Chief Financial Officer at Donnelly Communications, Inc.
Industry Outsourcing/Offshoring
Experience
Donnelly Communications, Inc.   May 2014 - Present
TRG Customer Solutions  January 2008 - Present
Convergys Employee Care Division   2002 - 2009
Employee Care Division of Convergy   January 2006 - December 2007
Convergys   2001 - 2005
PMM&Co   1970 - 1980

Skills
Forecasting, Strategy, New Business Development, Start-ups, Budgets, Leadership, Financial Reporting, Outsourcing, Strategic Planning, Business Planning, Analysis, Business Development, Contract Negotiation, Finance, Human Resources, Six Sigma, Analytics

Education
State University of New York College at Buffalo   1980 — 1982
MBA, General Management

Canisius College
BS Accoutning, Acounting, Economics

John Moschandreas John Moschandreas Cincinnati Area Details
John Moschandreas's Convergys Experience 2011 - March 2013
Job Senior Counsel Global Privacy and Digital Law at Procter & Gamble
Industry Consumer Goods
Experience
Procter & Gamble  March 2013 - Present
Convergys   2011 - March 2013
Convergys   2008 - 2011
Convergys   2006 - 2008
Lindhorst & Dreidame   2005 - 2006
Lutz, Cornetet, Meyer & Rush, Co. LPA.   2003 - 2005

Skills
Privacy Law, Compliance, Contract Negotiation, Data Security, Telemarketing Law, PCI DSS, Outsourcing, Cloud Computing, Data Privacy, Litigation, Licensing, Corporate Law, Legal Assistance, Intellectual Property, Legal Compliance, Mergers & Acquisitions, Software Licensing, Management, Employment Law

Education
The College of William and Mary - Marshall Wythe Law School   2000 — 2003
J.D.

Carleton College   1993 — 1997
B.A., Sociology and Anthropology

Brooke Vankoughnett Brooke Vankoughnett Ottawa, Canada Area Details
Brooke Vankoughnett's Convergys Experience December 2007 - February 2008
Job Help Desk Analyst at Halogen Software
Industry Computer & Network Security
Experience
Halogen Software  February 2010 - Present
Check Point Software Technologies  April 2009 - February 2010
Nokia  February 2008 - April 2009
Convergys   December 2007 - February 2008
Convergys   April 2005 - December 2007

Skills
Customer Satisfaction, Technical Support, Network Security, TCP/IP, DNS, Security, Firewalls, Checkpoint, Enterprise Software, Creative Problem Solving, Network Architecture, Thorough Research, HTTP, VPN, IPv4, IPv6, Nokia IPSO, Firewall-1, VMware Workstation, Queue Management, Debugging, Server Administration

Education
Queen's University   2001 — 2002
Honours Bachelor in Mathematics, Mathematics, unfinished; only done Second Year

Carleton University   1999 — 2001
Combined Honours Bachelor in Mathematics, Mathematics and Computer Science, unfinished; only done first half of Second Year

La Salle Secondary School, Kingston, Ontario   1994 — 1999
Ontario Secondary School Diploma, Math, Science, French, Music History, Computer Science, and English, Second of Class

Dan Roughton Dan Roughton Cincinnati Area Details
Dan Roughton's Convergys Experience 1985 - 2004
Job Release Manager at Fifth Third Bank
Industry Banking
Experience
Fifth Third Bank  January 2008 - Present
Fidelity Investments  December 2006 - December 2007
Cincinnati Financial Corporation  August 2006 - December 2006
Cincinnati Childrens Hospital Medical Center  April 2006 - August 2006
Convergys (CBIS)   1985 - 2004
Convergys   1985 - 2004

Skills
MS Project

Education
California State University-Fullerton   1982 — 1984
BA, Business Administration - MIS

Matthew Austin Healey Matthew Austin Healey Ottawa, Canada Area Details
Matthew Austin Healey's Convergys Experience October 1999 - June 2000
Job Integration Project Manager, Managed Security Services
Industry Computer Software
Experience
IBM - Managed Security Services   February 2014 - Present
Canadian Tire Centre   September 2012 - August 2015
Social Media Matters - Canada   February 2010 - June 2015
IBM - Global Technology Services/Managed Security Services   June 2007 - May 2015
Canadian Ski Patrol  September 1994 - May 2015
Canadian Ski Patrol  May 2008 - April 2011
Watchfire  June 2005 - May 2007
COAST Software   June 2000 - May 2005
Convergys   October 1999 - June 2000

Skills
Team Leadership, HTML, Program Management, Databases, Customer Relations, Time Management, Software Training, Social Media, Problem Solving, Software Implementation, First Aid

Education
Carleton University   1993 — 1998
Bachelor of Science (B.Sc.), Physical Geography

Mike Bottomley Mike Bottomley Phoenix, Arizona Area Details
Mike Bottomley's Convergys Experience 2000 - 2002
Job Lead Systems Administrator at Digital Realty
Industry Information Technology and Services
Experience
Digital Realty  November 2012 - Present
Orbital Sciences Corporation  November 2002 - November 2012
Convergys   2000 - 2002

Skills
Active Directory, Windows Server, System Deployment, Citrix, VMware Infrastructure, XP, VMware, vSphere, Technical Support, Dell PowerEdge Servers, IT Management, Infrastructure, Windows, Windows XP, Data Center, HP Proliant, System Administration

Education
California State University-San Bernardino   1996 — 2000
Bachelor’s Degree, Business Administration and Management, General

California State University-San Marcos - College of Business Administration   1996 — 2000
Business Administration (BS), Computer Information Systems

Rehan Haque Rehan Haque Greater Atlanta Area Details
Rehan Haque's Convergys Experience January 2004 - March 2005
Job Technology Associate at Bank of America
Industry Banking
Experience
Bank of America  December 2007 - Present
Borland Software  October 2005 - November 2007
Manhattan Associates  March 2005 - October 2005
Convergys   January 2004 - March 2005

Skills
Java, Perl, Python,..., JavaScript, vbscript,..., REST, SOAP, SOA, MS SQL Server, Oracle, Tomcat, Maven,Ant, ..., Perforce, Team..., GIT, SVN, JIRA, StarTeam, MSBuild,..., R, Hadoop, Interwoven, Unix, Windows, Linux, Management, Business Analysis, SDLC, Requirements Analysis, Enterprise Software, Process Improvement, Leadership, Vendor Management, Project Management, Software Project...

Education
California State University-Chico   2001 — 2003
MS, Computer Science

Indian Institute of Technology, Delhi   1992 — 1996
BTech, Civil Engineering

Lamar University

Nick McCampbell Nick McCampbell Chattanooga, Tennessee Area Details
Nick McCampbell's Convergys Experience May 2011 - Present
Job Customer Service RepII at Convergys
Industry Hospital & Health Care
Experience
Convergys   May 2011 - Present
Toys R Us  November 2009 - December 2009
Memorial Health Care System  January 2008 - November 2009
Memorial Heath Care System   January 2006 - January 2008

Skills
Meditech, Medical Terminology, Revenue Cycle, Software Documentation, Performance Improvement, Process Improvement, Digital Imaging

Education
Gateway Barber College   2010 — 2011

Carson-Newman University   1997 — 1999
History, English, Secondary Education

O'Brian Byrd O'Brian Byrd Jacksonville, Florida Area Details
O'Brian Byrd's Convergys Experience May 2006 - August 2011
Job Customer Success Manager at SuccessFactors
Industry Consumer Services
Experience
SuccessFactors  June 2015 - Present
Citi  October 2013 - December 2014
Oracle  April 2012 - October 2013
Convergys   May 2006 - August 2011
PwC Unifi   1997 - 2003
PricewaterhouseCoopers  1997 - 2003
Mellon HR Solutions  1997 - 2003

Skills
Process Improvement, Leadership, SharePoint, Project Management, Business Process..., Management, Vendor Management, Business Analysis, Data Analysis, Outsourcing, Analysis, SDLC, Requirements Analysis, Business Process, Customer Satisfaction, Service Delivery, Quality Assurance, Change Management, Program Management, Business Intelligence, Data Center

Education
Capella University   2015 — 2018
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance

St. Johns River State College   2007 — 2009
Associate of Arts (AA), General Studies, 3.83

denise brookfield denise brookfield Ottawa, Canada Area Details
denise brookfield's Convergys Experience 2001 - 2003
Job Busniess & Implementation Consultant at NorthStar Utilities Solutions
Industry Computer Software
Experience
NorthStar Utilities Solutions  July 2007 - Present
Primus Canada  October 2003 - July 2007
Convergys   2001 - 2003

Skills
Business Analysis, Business Process..., Program Management, Databases, Application Migrations, Software Solutions, Customer Information, Customer-focused, Solution Delivery, Software Implementation, Business Process, Servers, Troubleshooting, Requirements Analysis, Integration, Enterprise Software, CRM, Project Management, Software Project...

Education
Institute of Computer Technology   2000 — 2000
Computer Programming, Computer Programming

Carleton University   1979 — 1983
Bachelor of Arts (B.A.), Law

Jerome Hoog Jerome Hoog Greater St. Louis Area Details
Jerome Hoog's Convergys Experience June 2010 - April 2011
Job Travel
Industry Hospitality
Experience
Convergys   June 2010 - April 2011
Mosaic Business Solutions   September 2005 - February 2010
Sato Travel  April 2002 - September 2003
Carlson Wagonlit Travel  February 1999 - December 2001
Easy Returns   1994 - 1999
Carlson Travel Academy   1998 - 1998

Skills
Merchandising

Education
Cardinal Stritch University   2005 — 2007
BS, Business Administration

Carlson Travel Academy   1998 — 1998
Certificate, Travel Agent

Subiaco Academy..if this is who i think it is

Subiaco Academy..if this is who i think it is

Philip Suarez Jr. Philip Suarez Jr. Orange County, California Area Details
Philip Suarez Jr.'s Convergys Experience March 2014 - Present
Job Manager, Global Network Engineering at Convergys
Industry Information Technology and Services
Experience
Convergys   March 2014 - Present
Fidelity National Information Services  August 2012 - February 2014
Paratus Enterprises, Inc.   July 2008 - February 2014
SpareBackup   2010 - 2011
Chevron  September 2009 - October 2010
CALNet Consulting   March 2008 - September 2009
Nicholas Laboratories   2006 - 2008
Corinthian Colleges, Inc.   2003 - 2006

Skills
Cisco Technologies, Switches, Disaster Recovery, Data Center, Firewalls, Routers, Network Administration, BGP, MPLS, OSPF, WAN, Routing, EIGRP, IP, Network Engineering, Troubleshooting, Networking, VMware, Visio, Cisco IOS, Network Security, Security, QoS, Cisco Routers, VPN, Network Architecture, LAN-WAN, IT Operations, Testing, Operating Systems, Hardware, CCNP, Software Documentation, ASA, Virtualization, System Deployment, Storage, Infrastructure, Cisco Nexus

Education
California State University-Fullerton
Engineering and Computer Science

Manch Kersee, Jr. Manch Kersee, Jr. Jacksonville, Florida Area Details
Manch Kersee, Jr.'s Convergys Experience 2006 - 2010
Job Global Director of Finance GDM /Impact Church of Jacksonville, Inc
Industry Religious Institutions
Experience
Impact Church of Jacksonville Inc   2010 - Present
Convergys   2006 - 2010
BI-LO Winn Dixie Stores  2003 - 2006
Sprint  1998 - 2002
Disney Direct Marketing  1994 - 1998
AT&T  1990 - 1994

Skills
BPO, Outsourcing, Vendor Management, Process Improvement, Shared Services, Offshoring, Coaching, Call Center, Change Management, Program Management, Project Management, Customer Service, Management, Leadership, Workforce Management, Management Consulting, Analysis, Budgets, Business Process...

Education
University of North Florida   1991 — 1995
MBA, Finance

California State University-Long Beach   1984 — 1989
BA, Economics

Holly Kidd Holly Kidd Hickory/Lenoir, North Carolina Area Details
Holly Kidd's Convergys Experience October 2011 - Present
Job Talent Acquisition Leader at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   October 2011 - Present
Convergys   October 2007 - October 2011
Convergys   May 2004 - October 2007
Convergys   October 2003 - May 2004

Skills
Talent Acquisition, Applicant Tracking..., Onboarding, Talent Management, Sourcing, Recruiting, Screening, Performance Management, Interviews, New Hire Orientations, Temporary Placement, Screening Resumes, Employee Engagement, HR Policies, Personnel Management, PeopleSoft, Hiring, Recruitment Advertising, Management, Employer Branding, Taleo, Cold Calling, Customer Service, Internet Recruiting, Technical Recruiting

Education
Campbell University   2006 — 2009
Batchelor, Business Administration

Campbell University   2005 — 2009
Bachelor's degree, Business Administration and Management, General

Keyoka Holland Keyoka Holland Cordele, Georgia Details
Keyoka Holland's Convergys Experience June 2011 - Present
Job Student at Capella University
Industry Executive Office
Experience
Convergys   June 2011 - Present
Johnsons Family Tax Service   January 2009 - Present
Johnson's Family Tax service   January 2009 - Present
2003 Travel Centers of America   June 2002 - Present
Sam Shortline Train Depot   September 2005 - November 2005

Skills
Microsoft Excel, Administrative..., Microsoft Word, Customer Service, Tax, Office Management

Education
Capella University   2010 — 2014
Bachelors, Business Administration

Capella University   2010 — 2012
Bachelor's degree, Business Administration and Management, General

Crisp County High School   2000 — 2003
Associates Degree, Administrative Office

Gene Foxwell Gene Foxwell Ottawa, Canada Area Details
Gene Foxwell's Convergys Experience September 2000 - September 2007
Job Web Developer at 10.1
Industry Computer Software
Experience
10.1   November 2013 - Present
Envision Online Media   April 2010 - November 2013
iRUN   June 2009 - April 2010
MD Physician Services  September 2007 - June 2009
Convergys   September 2000 - September 2007
Carleton University  January 2005 - April 2006

Skills
ASP.NET, AJAX, JavaScript, CSS, C#, XML, LINQ, SQL Server, MVC, ASP.NET MVC, HTML, PHP, ASP, .NET, MySQL, Visual Studio, Web Development, jQuery, WCF, T-SQL, JSON, OOP, Web Applications, IIS, SQL, HTML5, NUnit, XSLT, ASP.NET AJAX, TDD, Umbraco, HTML 5, Microsoft SQL Server, Drupal, REST, Test Driven Development, WordPress, Database Design, VB.NET, Programming, Linux, Windows Server, User Interface Design, Windows, OS X, SOAP, CMS, CUDA, GPGPU, SugarCRM

Education
Carleton University   2001 — 2007
Mathematics, Mathematics

Amir Bakhit Amir Bakhit Toronto, Canada Area Details
Amir Bakhit's Convergys Experience June 2009 - Present
Job Health & Recreational Services
Industry Health, Wellness and Fitness
Experience
Convergys   June 2009 - Present
National Money Mart  July 2008 - June 2009
Carleton University, Fitness Centre   April 2004 - November 2008
Boys and Girls Club  February 2008 - June 2008
Debra Dynes Family House   June 2007 - August 2007
City of Ottawa, Community & Protective Services   May 2004 - January 2007
North American Security Services & Cambrian Protection   January 2001 - January 2002

Education
Carleton University
B.Sc, Health Sciences

Cameron Matthews-Dickson Cameron Matthews-Dickson Ottawa, Canada Area Details
Cameron Matthews-Dickson's Convergys Experience February 2000 - May 2002
Job Solutions Architect at TELUS Health Solutions
Industry Telecommunications
Experience
TELUS Health Solutions  January 2009 - Present
TELUS Health Solutions  January 2008 - December 2008
Emergis  2007 - 2008
DINMAR  September 2004 - 2007
Accentus  December 2002 - April 2003
Fintrac  May 2002 - April 2003
Convergys   February 2000 - May 2002
Taima   March 1999 - February 2000

Education
Carleton University   1999 — 2002
Software Engineering

Travis Myers Travis Myers Lexington, Kentucky Area Details
Travis Myers's Convergys Experience June 1999 - October 2003
Job FIrefighter at LFUCG
Industry Information Services
Experience
Event Strategy   March 2007 - Present
LFUCG  October 2003 - Present
Kentucky Education Television (KET)   March 2005 - April 2010
Convergys   June 1999 - October 2003

Skills
Unix, SDLC, COBOL, DB2, Requirements Analysis, Microsoft Office, Management, Process Improvement, Public Speaking, SQL, IFSAC Level 1 Instructor, IFSAC Firefighter I and..., EMT, ARFF

Education
Campbellsville University   1997 — 1999
Computer Information Systems, Computer Science

Campbellsville University   1996 — 1999
BS in Computer Information Systems, CIS

Samantha Evermon Samantha Evermon Orlando, Florida Area Details
Samantha Evermon's Convergys Experience November 2009 - Present
Job Customer Service Representative at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   November 2009 - Present
QC Financial   March 2008 - September 2009
Walmart  March 2004 - April 2007

Skills
Call Center, Customer Service, Customer Satisfaction, IEX, Telephone Skills, Sales Support, Typing, Microsoft Office, Banking, General Office Duties, Multitasker, Customer Retention, Collections

Education
California University of Pennsylvania   2003 — 2005

Community College of Allegheny County

Sarah (Allard) Stern Sarah (Allard) Stern Reading, Pennsylvania Area Details
Sarah (Allard) Stern's Convergys Experience February 2000 - February 2005
Job Contact Center Report Specialist at Paul Fredrick
Industry Apparel & Fashion
Experience
Paul Fredrick  March 2013 - Present
Paul Fredrick  May 2011 - February 2013
T-Mobile  January 2011 - May 2011
Dell Canada  October 2006 - April 2008
Convergys   February 2000 - February 2005

Skills
Customer Service, Social Media Marketing, Social Media, Call Centers, Telecommunications

Education
Kutztown University of Pennsylvania   2008 — 2010
Bachelor's degree, Anthropology

Carleton University   1996 — 2000

Leslie Greenwood-Berge Leslie Greenwood-Berge United States Details
Leslie Greenwood-Berge's Convergys Experience August 2013 - November 2013
Job Customer Service
Industry Accounting
Experience
Convergys   August 2013 - November 2013
Riverfront   November 2012 - June 2013
DATA SERVICES  January 2009 - January 2010
Wawa  2006 - 2010
McDonald's Corporation  1994 - 2005

Skills
Customer Service, Microsoft Office, Microsoft Excel, Retail, Microsoft Word, Merchandising, Inventory Management, Photoshop, Social Media, Strategic Planning

Education
Camden County College   2010 — 2010
CERTIFACATE, Medical Office Assistant/Specialist

Widener University-Delaware Campus   1984 — 1987
Associate's Degree, Business Administration and Management, General

Widener University   1984 — 1986
Associate's degree, Business Administration and Management, General

Andre Morgan Andre Morgan Hayward, California Details
Andre Morgan's Convergys Experience May 2007 - July 2012
Job Senior QA Engineer at Alameda Alliance for Health
Industry Information Technology and Services
Experience
Alameda Alliance for Health  August 2013 - Present
Peet's Coffee & Tea   October 2012 - March 2013
Convergys   May 2007 - July 2012
Adobe  December 2006 - April 2007
EDS  July 2000 - November 2006

Skills
Test Planning, SQL, Regression Testing, Test Automation, QTP, Windows, Windows Vista, Windows XP Pro, HP-UX, Solaris, Red Hat Linux, Test Management, Test Cases, System Testing, Manual Testing, Unix, Unix Shell Scripting, Oracle SQL, SQL*Plus, PL/SQL, Toad, Quality Center, Visual Basic, HTML, XML, XML Spy, Weblogic, NetBeans, Bug Tracking, Bugzilla, Eclipse, Cygwin, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, JBoss Application Server, JRockit, Ant, Mainframe, VMware, Mantis, SharePoint, Data Analysis, Data Validation, SQL Server Management..., EDI, Eligibility, Authorization, ETL

Education
California State University-Fresno   1997 — 2000
Bachelor of Science (B.S.), Business w/emphasis in Information System

Monterey Peninsula College   1992 — 1995
Associate of Arts (A.A.), General Studies

Kelley Morris-Wright Kelley Morris-Wright Jacksonville, Florida Details
Kelley Morris-Wright's Convergys Experience November 2005 - March 2007
Job senior financial analyst at CWOI (US Navy)
Industry Military
Experience
CWOI (US Navy)   April 2010 - Present
Accounting Principals  April 2007 - March 2010
Convergys   November 2005 - March 2007

Skills
Financial Accounting, Fund Accounting, Tax Accounting, Statutory Accounting, Corporate Finance, Managerial Finance, Financial Analysis, Business Analysis, Data Analysis

Education
Webster University   2006 — 2009
Master of Business Administration (MBA), concentration in finance

California State University-Los Angeles   1987 — 1992
Bachelor of Science (B.S.), Accounting

Kelley Morris-Wright Kelley Morris-Wright Helotes, Texas Details
Kelley Morris-Wright's Convergys Experience November 2005 - March 2007
Job Accounting/Finance Professional
Industry Accounting
Experience
Christ and Teresa Ibach Inc   April 2010 - November 2012
Accounting Principals  April 2007 - March 2010
Convergys   November 2005 - March 2007
TNT Logistics  October 2004 - August 2005
MV Transporation   November 2002 - October 2004
Los Angeles County Office of Education  November 1999 - August 2002

Skills
Security Clearance, Microsoft Office, DoD, Team Leadership, Customer Service, Program Management, Command, Strategic Planning, Microsoft Excel, Team Building, Project Management, Government, Leadership, Public Speaking, Microsoft Word

Education
Webster University   2006 — 2009
Master of Business Administration (MBA), Finance, General, 3.7

California State University-Los Angeles   1987 — 1992
Bachelor of Science (BS), Accounting, 2.36

Christopher Lanphear Christopher Lanphear Dandridge, Tennessee Details
Christopher Lanphear's Convergys Experience May 2000 - June 2002
Job Sales and Customer Relations
Industry Information Technology and Services
Experience
ADT  May 2012 - November 2012
United States Air Force  July 2002 - October 2009
AquaCrafters Inc.   July 1996 - July 2002
Convergys   May 2000 - June 2002

Education
Carson-Newman College   2010 — 2013
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance

Community College of the Air Force   2002 — 2009
CCAF, Munitions Systems/Ordinance Technology and Leadership, Staff Sergeant - E5

nancy toquinto nancy toquinto Oklahoma City, Oklahoma Details
nancy toquinto's Convergys Experience January 2000 - December 2007
Job patient account representative at ou physicians
Industry Medical Practice
Experience
ou physicians  April 2009 - Present
EPBS   December 2007 - April 2009
Convergys   January 2000 - December 2007

Skills
Accounts Payable, Medical Coding, Medical Billing, Customer Service, Accounts Receivable, 10 Key, Invoicing, Accounting, Management, Data Entry

Education
Cameron University   1984 — 1986
Accounting

Oklahoma State University   1983 — 1984

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