Convergys Company
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,
Convergys List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Convergys. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Convergys Employees
Employee
Years
Job
Industry
Vijay Sreekantan Vijay Sreekantan's Convergys Experience June 2001 - July 2006
Job Software Engineer at Oracle Corporation
Industry Computer Software
Experience
Oracle USA April 2007 - Present
Wells Fargo (CTG Corp) February 2007 - April 2007
Thomson Learning (NETg) July 2006 - February 2007
Convergys June 2001 - July 2006
University of Cincinnati January 2000 - June 2001
Skills
Middleware, Software Development..., Application Architecture, Continuous Integration, Weblogic, Java Enterprise Edition, Agile Methodologies, SOA, Application Security, Software Development, Oracle, Cloud Computing, Solution Architecture, SDLC, Enterprise Software, Databases, Web Services, WebLogic
Education
University of Cincinnati 1999 — 2001
MS, Industrial Engineering / Info Systems
PSG College of Technology 1995 — 1999
BE, Mechanical Engineering
Oracle USA April 2007 - Present
Wells Fargo (CTG Corp) February 2007 - April 2007
Thomson Learning (NETg) July 2006 - February 2007
Convergys June 2001 - July 2006
University of Cincinnati January 2000 - June 2001
Skills
Middleware, Software Development..., Application Architecture, Continuous Integration, Weblogic, Java Enterprise Edition, Agile Methodologies, SOA, Application Security, Software Development, Oracle, Cloud Computing, Solution Architecture, SDLC, Enterprise Software, Databases, Web Services, WebLogic
Education
University of Cincinnati 1999 — 2001
MS, Industrial Engineering / Info Systems
PSG College of Technology 1995 — 1999
BE, Mechanical Engineering
Ashleigh Cain Ashleigh Cain's Convergys Experience June 2013 - October 2013
Job Game Advisor at GameStop
Industry Retail
Experience
GameStop October 2013 - Present
Convergys June 2013 - October 2013
Pueblo Chemical Depot October 2010 - August 2011
Education
Pueblo Community College 2010 — 2014
GameStop October 2013 - Present
Convergys June 2013 - October 2013
Pueblo Chemical Depot October 2010 - August 2011
Education
Pueblo Community College 2010 — 2014
Billy Vines Billy Vines's Convergys Experience July 1999 - November 2001
Job Systems Administrator at Pitt Community College
Industry Higher Education
Experience
Pitt Community College September 2001 - Present
Convergys July 1999 - November 2001
Pitt Community College January 1999 - September 2001
Pitt Community College October 1997 - May 1999
AMF East Carolina Lanes April 1997 - May 1999
Hexagon June 1991 - June 1995
Skills
Active Directory, System Administration, Servers, VMware, Windows Server 2003, Windows Server, Network Administration, Windows Server 2008, Linux, XP, Windows, VMware ESX, Virtualization, Network Security, Disaster Recovery, Operating Systems, Computer Hardware, Administration, Security, Troubleshooting, SAN, Data Center, Microsoft Office, Hardware, Problem Solving, Ubuntu, Customer Service, Cisco UCS, NetApp, Backup Exec, HTML, Microsoft SQL Server, Technical Support, Software Installation, Group Policy, Windows 7, Windows XP Pro, Mobile Devices, Mobile Communications, Mobile Technology, Groupwise, Manufacturing, Forklift Operator, Help Desk Support, Helpdesk Management, Mysis, Healthcare Information..., Windows XP, Firewalls, Solaris
Education
Pitt Community College 1997 — 1999
Associates, Information Systems
Farmville Central High School 1987 — 1991
H.S. Diploma
Pitt Community College September 2001 - Present
Convergys July 1999 - November 2001
Pitt Community College January 1999 - September 2001
Pitt Community College October 1997 - May 1999
AMF East Carolina Lanes April 1997 - May 1999
Hexagon June 1991 - June 1995
Skills
Active Directory, System Administration, Servers, VMware, Windows Server 2003, Windows Server, Network Administration, Windows Server 2008, Linux, XP, Windows, VMware ESX, Virtualization, Network Security, Disaster Recovery, Operating Systems, Computer Hardware, Administration, Security, Troubleshooting, SAN, Data Center, Microsoft Office, Hardware, Problem Solving, Ubuntu, Customer Service, Cisco UCS, NetApp, Backup Exec, HTML, Microsoft SQL Server, Technical Support, Software Installation, Group Policy, Windows 7, Windows XP Pro, Mobile Devices, Mobile Communications, Mobile Technology, Groupwise, Manufacturing, Forklift Operator, Help Desk Support, Helpdesk Management, Mysis, Healthcare Information..., Windows XP, Firewalls, Solaris
Education
Pitt Community College 1997 — 1999
Associates, Information Systems
Farmville Central High School 1987 — 1991
H.S. Diploma
Jesse Pidgeon Jesse Pidgeon's Convergys Experience October 2014 - Present
Job Network Specialist at Convergys
Industry Information Technology and Services
Experience
Convergys October 2014 - Present
Nerds On Call May 2014 - July 2014
UPS August 2011 - February 2014
Skills
Computer Hardware, Computers, Computer Science, Computer Repair, Computer Proficiency, Physics, Game Testing, Supervisory Skills, Databases, Data Analysis, 3PL, LTL, Customer Service..., Operating Systems, Computer Network..., Network Administration, Air Freight, DOT regulations, Small Package, Virus Removal, Remote Desktop, Help Desk Support, Technical Support, Windows Vista, Software Installation, Wireless Networking, Hardware, Computer Maintenance, Windows 7, Troubleshooting, Networking, Management, Customer Service, Windows XP, Customer Satisfaction, Microsoft Office, Windows, Logistics, Strategic Planning, Security, Inventory Management, Operations Management, Process Improvement, Team Leadership, Access, System Administration
Education
Portland Community College 2010 — 2014
Associates of Science Transfer Degree, Computer and Information Sciences, General
Convergys October 2014 - Present
Nerds On Call May 2014 - July 2014
UPS August 2011 - February 2014
Skills
Computer Hardware, Computers, Computer Science, Computer Repair, Computer Proficiency, Physics, Game Testing, Supervisory Skills, Databases, Data Analysis, 3PL, LTL, Customer Service..., Operating Systems, Computer Network..., Network Administration, Air Freight, DOT regulations, Small Package, Virus Removal, Remote Desktop, Help Desk Support, Technical Support, Windows Vista, Software Installation, Wireless Networking, Hardware, Computer Maintenance, Windows 7, Troubleshooting, Networking, Management, Customer Service, Windows XP, Customer Satisfaction, Microsoft Office, Windows, Logistics, Strategic Planning, Security, Inventory Management, Operations Management, Process Improvement, Team Leadership, Access, System Administration
Education
Portland Community College 2010 — 2014
Associates of Science Transfer Degree, Computer and Information Sciences, General
Steve Urke Steve Urke's Convergys Experience December 2014 - March 2015
Job Purchasing Manager at Toyo Tanso USA Inc
Industry Electrical/Electronic Manufacturing
Experience
Toyo Tanso USA Inc March 2015 - Present
Self November 2014 - Present
Convergys December 2014 - March 2015
Siemens Industry Smart Grid Electrification March 2010 - April 2014
Siemens Industry US, Smart Grid, Electrification October 2009 - March 2010
Silicon Forest Electronics, Inc April 2005 - July 2009
Xerox Office Printing Business August 2000 - April 2005
Skills
Supply Chain Management, Purchasing, Procurement, Process Improvement, Negotiation, Supply Chain, Leadership, Manufacturing, Project Management, Management, Cross-functional Team..., Forecasting, Product Development, Budgets, Logistics, Strategic Sourcing, Continuous Improvement, Inventory Management, Customer Service, Value Stream Mapping, Strategy, P&L Management, International Logistics, Truckload, 3PL, Freight Forwarding, Air Freight, Supply Base..., Operations Management, Warehousing, Pricing, Spend Analysis, NPI Management, Financial Risk..., Accounts Payable, Accounts Receivable, Invoicing, Export Control..., Scheduling Management, Program Management, Six Sigma, Lean Manufacturing, Root Cause Analysis, Construction Management, Financial Reporting, Financial Analysis, ERP, MRP, QuickBooks, Copy Editing
Education
Portland State University - School of Business
BS, Business Administration: Supply and Logistics Management, 3.8
Toyo Tanso USA Inc March 2015 - Present
Self November 2014 - Present
Convergys December 2014 - March 2015
Siemens Industry Smart Grid Electrification March 2010 - April 2014
Siemens Industry US, Smart Grid, Electrification October 2009 - March 2010
Silicon Forest Electronics, Inc April 2005 - July 2009
Xerox Office Printing Business August 2000 - April 2005
Skills
Supply Chain Management, Purchasing, Procurement, Process Improvement, Negotiation, Supply Chain, Leadership, Manufacturing, Project Management, Management, Cross-functional Team..., Forecasting, Product Development, Budgets, Logistics, Strategic Sourcing, Continuous Improvement, Inventory Management, Customer Service, Value Stream Mapping, Strategy, P&L Management, International Logistics, Truckload, 3PL, Freight Forwarding, Air Freight, Supply Base..., Operations Management, Warehousing, Pricing, Spend Analysis, NPI Management, Financial Risk..., Accounts Payable, Accounts Receivable, Invoicing, Export Control..., Scheduling Management, Program Management, Six Sigma, Lean Manufacturing, Root Cause Analysis, Construction Management, Financial Reporting, Financial Analysis, ERP, MRP, QuickBooks, Copy Editing
Education
Portland State University - School of Business
BS, Business Administration: Supply and Logistics Management, 3.8
Linda Fellows's Convergys Experience December 2003 - February 2014
Job Administrator
Industry Outsourcing/Offshoring
Experience
Convergys December 2003 - February 2014
Concord EFS April 1992 - December 2002
Education
Portland Community College 1977 — 1978
Associate of Science (A.S.), Accounting, 3.9 GPA
Convergys December 2003 - February 2014
Concord EFS April 1992 - December 2002
Education
Portland Community College 1977 — 1978
Associate of Science (A.S.), Accounting, 3.9 GPA
Bobby Klein Bobby Klein's Convergys Experience February 2007 - September 2007
Job Customer Service Representative at Netflix
Industry Telecommunications
Experience
Netflix March 2014 - March 2015
QuinStreet June 2013 - January 2014
Steam Global Services June 2012 - June 2013
Convergys February 2007 - September 2007
Skills
Team Leadership, Leadership, Training, Call Centers, Customer Service, Coaching, Team Building, Management, Troubleshooting, Project Management, Microsoft Word, Sales, Teamwork, Time Management, Account Management, Marketing
Education
Portland State University 2010 — 2015
Bachelor of Business Administration (BBA), Marketing
Sunset High School
Netflix March 2014 - March 2015
QuinStreet June 2013 - January 2014
Steam Global Services June 2012 - June 2013
Convergys February 2007 - September 2007
Skills
Team Leadership, Leadership, Training, Call Centers, Customer Service, Coaching, Team Building, Management, Troubleshooting, Project Management, Microsoft Word, Sales, Teamwork, Time Management, Account Management, Marketing
Education
Portland State University 2010 — 2015
Bachelor of Business Administration (BBA), Marketing
Sunset High School
Asia Duff's Convergys Experience January 2014 - October 2014
Job Graduate of Prairie View A&M University in Criminal Justice, Model, Singer, Dancer, & Actress
Industry Insurance
Experience
Malkia Publishing November 2014 - Present
self represented 2009 - Present
Convergys January 2014 - October 2014
State Farm June 2013 - December 2013
Skills
Entertainment, Social Media, Facebook, Advertising, Blogging, Customer Service, Event Management, Film, Marketing, Music, Public Relations, Social Media Marketing, Social Networking, Fashion, Microsoft Office
Education
Prairie View A&M University 2006 — 2011
Bachelors of science in Criminal Justice
Malkia Publishing November 2014 - Present
self represented 2009 - Present
Convergys January 2014 - October 2014
State Farm June 2013 - December 2013
Skills
Entertainment, Social Media, Facebook, Advertising, Blogging, Customer Service, Event Management, Film, Marketing, Music, Public Relations, Social Media Marketing, Social Networking, Fashion, Microsoft Office
Education
Prairie View A&M University 2006 — 2011
Bachelors of science in Criminal Justice
Jasmine Teters Jasmine Teters's Convergys Experience January 2014 - Present
Job at
Industry Construction
Experience
Convergys January 2014 - Present
Education
Portland State University 2009 — 2015
Health sciences
Portland Community College 2008 — 2011
Convergys January 2014 - Present
Education
Portland State University 2009 — 2015
Health sciences
Portland Community College 2008 — 2011
Juan Simental Juan Simental's Convergys Experience 2014 - 2014
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Innotrac October 2014 - Present
Convergys 2014 - 2014
Receivable Management Corporation (RMC) January 2012 - February 2013
Global Callcenter Solutions May 2011 - December 2012
Skills
Customer Service, Microsoft Excel, Strategic Planning, Sales, Microsoft Word, PowerPoint, Training, Management
Education
Pueblo Community College 2011 — 2013
Associate's degree, Criminal Justice and Corrections
Innotrac October 2014 - Present
Convergys 2014 - 2014
Receivable Management Corporation (RMC) January 2012 - February 2013
Global Callcenter Solutions May 2011 - December 2012
Skills
Customer Service, Microsoft Excel, Strategic Planning, Sales, Microsoft Word, PowerPoint, Training, Management
Education
Pueblo Community College 2011 — 2013
Associate's degree, Criminal Justice and Corrections
Lairie Cuellar Lairie Cuellar's Convergys Experience October 2014 - Present
Job Personal Care Provider at Center for Disabilities
Industry Retail
Experience
Convergys October 2014 - Present
Center for Disabilities August 2013 - January 2015
Colorado Consumer Directed Attendant Support Services April 2014 - August 2014
Walmart December 2010 - April 2013
Walmart October 2009 - June 2010
7-Eleven April 2009 - September 2009
Popeyes Louisiana Kitchen January 2009 - May 2009
7-Eleven June 2006 - September 2008
Skills
Merchandising, Inventory Control, Customer Service, Sales, Inventory, Retail Sales, Inventory Management, Loss Prevention, Visual Merchandising, Store Operations, Data Entry, Telephone Skills, Time Management, Customer Satisfaction, Organization Skills, Professional Cleaning, Food, Microsoft Office, Microsoft Excel, Outlook, Office Equipment, Janitorial Services, PowerPoint
Education
Dolores Huerta Preparatory High 2005 — 2009
Diploma
Pueblo Community College 2007 — 2008
n/a, Psychology
Convergys October 2014 - Present
Center for Disabilities August 2013 - January 2015
Colorado Consumer Directed Attendant Support Services April 2014 - August 2014
Walmart December 2010 - April 2013
Walmart October 2009 - June 2010
7-Eleven April 2009 - September 2009
Popeyes Louisiana Kitchen January 2009 - May 2009
7-Eleven June 2006 - September 2008
Skills
Merchandising, Inventory Control, Customer Service, Sales, Inventory, Retail Sales, Inventory Management, Loss Prevention, Visual Merchandising, Store Operations, Data Entry, Telephone Skills, Time Management, Customer Satisfaction, Organization Skills, Professional Cleaning, Food, Microsoft Office, Microsoft Excel, Outlook, Office Equipment, Janitorial Services, PowerPoint
Education
Dolores Huerta Preparatory High 2005 — 2009
Diploma
Pueblo Community College 2007 — 2008
n/a, Psychology
Lori Kelley-Hannis Lori Kelley-Hannis's Convergys Experience January 2012 - June 2013
Job Biology student
Industry Restaurants
Experience
TPL Crawford September 2014 - Present
Convergys January 2012 - June 2013
Infinity Wireless, Inc. September 2008 - May 2009
Skills
Internet marketing, Personal Administration, Marketing, Social Media Marketing, Sales, Customer Service, Driving License, Research, Blogging, Writing, Editing
Education
Pueblo Community College
Associate's Degree, Botany/Plant Biology, Sophomore
TPL Crawford September 2014 - Present
Convergys January 2012 - June 2013
Infinity Wireless, Inc. September 2008 - May 2009
Skills
Internet marketing, Personal Administration, Marketing, Social Media Marketing, Sales, Customer Service, Driving License, Research, Blogging, Writing, Editing
Education
Pueblo Community College
Associate's Degree, Botany/Plant Biology, Sophomore
Raminder Goraya's Convergys Experience July 2007 - March 2010
Job Software Engineer at Glyde Corporation
Industry Computer Software
Experience
Glyde Corporation June 2012 - Present
University of California (Calit2), Irvine June 2010 - June 2012
University of California, Irvine January 2011 - April 2011
Convergys July 2007 - March 2010
Skills
Ruby on Rails, JavaScript, Ruby, JSON, MySQL, AJAX, SQL, Mobile Applications, C++, jQuery, Git, HTML + CSS, HAML, Web Applications, MVC, ActiveRecord, SQLite, TDD, RSpec, Test Driven Development, Responsive Web Design, Bootstrap, Agile Methodologies, CSS, Web Development
Education
University of California, Irvine 2010 — 2011
MS, Informatics (interdisciplinary study of the design, use, applications and implications of IT)
Punjab Technical University 2003 — 2007
Bachelor of Technology, Computer Science and Engineering
Glyde Corporation June 2012 - Present
University of California (Calit2), Irvine June 2010 - June 2012
University of California, Irvine January 2011 - April 2011
Convergys July 2007 - March 2010
Skills
Ruby on Rails, JavaScript, Ruby, JSON, MySQL, AJAX, SQL, Mobile Applications, C++, jQuery, Git, HTML + CSS, HAML, Web Applications, MVC, ActiveRecord, SQLite, TDD, RSpec, Test Driven Development, Responsive Web Design, Bootstrap, Agile Methodologies, CSS, Web Development
Education
University of California, Irvine 2010 — 2011
MS, Informatics (interdisciplinary study of the design, use, applications and implications of IT)
Punjab Technical University 2003 — 2007
Bachelor of Technology, Computer Science and Engineering
samuel arguello samuel arguello's Convergys Experience 2012 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
N/A Seeking A Full Time Job Have A Clean Record No Criminal Charges And Am Also ExperiencedRepair SpecialistAct Fast Auto Glass2014 - 2014
Convergys 2012 - 2013
Skills
fast food , customer..., Microsoft Word, Microsoft Excel, PowerPoint, Access, Roxio, Android, iPhone, Apple, PC, village inn dishwasher
Education
Pueblo Community College 2011 — 2011
High School Equivalency Diploma, G.E.D
N/A Seeking A Full Time Job Have A Clean Record No Criminal Charges And Am Also ExperiencedRepair SpecialistAct Fast Auto Glass2014 - 2014
Convergys 2012 - 2013
Skills
fast food , customer..., Microsoft Word, Microsoft Excel, PowerPoint, Access, Roxio, Android, iPhone, Apple, PC, village inn dishwasher
Education
Pueblo Community College 2011 — 2011
High School Equivalency Diploma, G.E.D
Cynthia Vuong Cynthia Vuong's Convergys Experience February 2014 - March 2015
Job Marketing Data Analyst at Janrain, Inc.
Industry Computer Software
Experience
Janrain, Inc. March 2015 - Present
Convergys February 2014 - March 2015
Intel Corporation October 2012 - February 2014
Portland State University January 2010 - December 2010
Affinity Property Management - OR June 2010 - August 2010
Skills
Customer Service, Event Planning, Microsoft Office, Public Speaking, Data Analysis, Research, Leadership, Market Research, PowerPoint, Microsoft Excel, Social Media, Facebook, Marketing, Advertising, Microsoft Word, Account Management, Teamwork, Time Management, Social Networking, Budgets
Education
Portland State University - School of Business 2008 — 2013
Bachelor's degree, Finance, Marketing
Janrain, Inc. March 2015 - Present
Convergys February 2014 - March 2015
Intel Corporation October 2012 - February 2014
Portland State University January 2010 - December 2010
Affinity Property Management - OR June 2010 - August 2010
Skills
Customer Service, Event Planning, Microsoft Office, Public Speaking, Data Analysis, Research, Leadership, Market Research, PowerPoint, Microsoft Excel, Social Media, Facebook, Marketing, Advertising, Microsoft Word, Account Management, Teamwork, Time Management, Social Networking, Budgets
Education
Portland State University - School of Business 2008 — 2013
Bachelor's degree, Finance, Marketing
Ronald Conner Ronald Conner's Convergys Experience March 2007 - June 2007
Job Production Assistant at Eastside Distilling
Industry Food & Beverages
Experience
Eastside Distilling October 2014 - Present
Shaker and spreadsheet May 2013 - Present
Eastside distilling October 2013 - October 2014
Star Trac February 2014 - July 2014
Logical Position January 2014 - February 2014
Stream Global Services August 2007 - November 2012
Convergys March 2007 - June 2007
Yahoo! September 2006 - February 2007
ACS Inc. June 2004 - August 2006
Encompass Teleservices November 2002 - February 2004
Skills
Call Centers, Technical Support, CRM, Microsoft Office, Time Management, Customer Service, Workforce Management, Call Center Development, Customer Experience, Customer Satisfaction, Troubleshooting, Networking, Microsoft Excel, Windows 7, Customer Support, Help Desk Support, Sales, Accounting, Computer Hardware, Windows XP, Performance Management, Management, Software Installation, Training, Operations Management, Data Entry, System Administration, Soft Skills, Access, Hardware Support, Hardware, Citrix, Team Management, Team Leadership, Telemarketing, Distillation, Bottling, Fermentation, Warehouse Management, Cocktails, Infusions
Education
Portland State University 2013 — 2016
Business Administration, Accounting, Senior
Portland Community College 2013 — 2014
Associate's Degree, Business/Accounting, 3.2
Eastside Distilling October 2014 - Present
Shaker and spreadsheet May 2013 - Present
Eastside distilling October 2013 - October 2014
Star Trac February 2014 - July 2014
Logical Position January 2014 - February 2014
Stream Global Services August 2007 - November 2012
Convergys March 2007 - June 2007
Yahoo! September 2006 - February 2007
ACS Inc. June 2004 - August 2006
Encompass Teleservices November 2002 - February 2004
Skills
Call Centers, Technical Support, CRM, Microsoft Office, Time Management, Customer Service, Workforce Management, Call Center Development, Customer Experience, Customer Satisfaction, Troubleshooting, Networking, Microsoft Excel, Windows 7, Customer Support, Help Desk Support, Sales, Accounting, Computer Hardware, Windows XP, Performance Management, Management, Software Installation, Training, Operations Management, Data Entry, System Administration, Soft Skills, Access, Hardware Support, Hardware, Citrix, Team Management, Team Leadership, Telemarketing, Distillation, Bottling, Fermentation, Warehouse Management, Cocktails, Infusions
Education
Portland State University 2013 — 2016
Business Administration, Accounting, Senior
Portland Community College 2013 — 2014
Associate's Degree, Business/Accounting, 3.2
Lee Goldschmidt Lee Goldschmidt's Convergys Experience August 2014 - June 2015
Job People and Tech Oriented Self Starter
Industry Consumer Services
Experience
Convergys August 2014 - June 2015
Portland Gay Men's Chorus March 2011 - September 2014
Connect Wireless July 2013 - December 2013
Bath & Body Works November 2012 - January 2013
Jamba Juice March 2011 - September 2011
Skills
Food Service, Microsoft Office, Teamwork, Composition, Acting, Photoshop, Dance, Retail, Critical Thinking, Photography, Music Education, Choral, Vocalist, Editing, Pianist, Songwriting, Performing Arts, Recording, Piano, Music Production, Singing
Education
Portland Community College 2010 — 2013
Associate of Arts (AA), Music Performance, Political Science
Convergys August 2014 - June 2015
Portland Gay Men's Chorus March 2011 - September 2014
Connect Wireless July 2013 - December 2013
Bath & Body Works November 2012 - January 2013
Jamba Juice March 2011 - September 2011
Skills
Food Service, Microsoft Office, Teamwork, Composition, Acting, Photoshop, Dance, Retail, Critical Thinking, Photography, Music Education, Choral, Vocalist, Editing, Pianist, Songwriting, Performing Arts, Recording, Piano, Music Production, Singing
Education
Portland Community College 2010 — 2013
Associate of Arts (AA), Music Performance, Political Science
Natalia Correa da Costa's Convergys Experience April 2012 - September 2012
Job Senior Margin Analyst at Deutsche Bank
Industry Financial Services
Experience
Deutsche Bank February 2013 - Present
Abercrombie & Fitch September 2012 - February 2013
Convergys April 2012 - September 2012
Condor Equipamentos - ESAB Group 2010 - 2011
The Shores Resort & Spa Daytona Beach Florida December 2008 - March 2009
Skills
Customer Satisfaction, Customer Service, Process Improvement, Leadership, Team-oriented, Highly responsible, Financial Risk, Risk Management, High Pressure..., Organization &..., Accountability, International Logistics, Import/Export Operations, Teamwork
Education
Pontifícia Universidade Católica de Minas Gerais 2007 — 2011
Bachelor's Degree, International Business/Trade/Commerce
Deutsche Bank February 2013 - Present
Abercrombie & Fitch September 2012 - February 2013
Convergys April 2012 - September 2012
Condor Equipamentos - ESAB Group 2010 - 2011
The Shores Resort & Spa Daytona Beach Florida December 2008 - March 2009
Skills
Customer Satisfaction, Customer Service, Process Improvement, Leadership, Team-oriented, Highly responsible, Financial Risk, Risk Management, High Pressure..., Organization &..., Accountability, International Logistics, Import/Export Operations, Teamwork
Education
Pontifícia Universidade Católica de Minas Gerais 2007 — 2011
Bachelor's Degree, International Business/Trade/Commerce
Angela Finger Angela Finger's Convergys Experience February 2014 - March 2014
Job Student at Portland Community College
Industry Higher Education
Experience
Portland Community College Caretaker and Activies AssistantFrontier Management, LLCJune 2014 - August 2014
Convergys February 2014 - March 2014
Monte Carlo Resort & Casino January 2004 - January 2006
Hartman Marketing & Design 2001 - 2004
Skills
Microsoft Excel, Microsoft Word, QuickBooks, Salesforce.com, Jigsaw, Adobe Acrobat, Typing, Customer Service, Professional..., Data Entry, Public Speaking
Education
Portland Community College 2014 — 2018
Pre-Nursing Studies
Lincoln Academy High School 2013 — 2013
High School Diploma, Basic Studies, 12
Portland Community College Caretaker and Activies AssistantFrontier Management, LLCJune 2014 - August 2014
Convergys February 2014 - March 2014
Monte Carlo Resort & Casino January 2004 - January 2006
Hartman Marketing & Design 2001 - 2004
Skills
Microsoft Excel, Microsoft Word, QuickBooks, Salesforce.com, Jigsaw, Adobe Acrobat, Typing, Customer Service, Professional..., Data Entry, Public Speaking
Education
Portland Community College 2014 — 2018
Pre-Nursing Studies
Lincoln Academy High School 2013 — 2013
High School Diploma, Basic Studies, 12
Mariah Kinman's Convergys Experience May 2010 - August 2010
Job Medical Laboratory Scientist at Columbus Regional Hospital
Industry Hospital & Health Care
Experience
Columbus Regional Hospital November 2013 - Present
Texas Roadhouse November 2010 - January 2015
Chili's August 2010 - June 2011
Convergys May 2010 - August 2010
Skills
Cpr Certified, Microsoft Office, Micros, Aloha, Laboratory
Education
Indiana University Health 2014 — 2015
MLS, Clinical/Medical Laboratory Science/Research and Allied Professions
Purdue University 2010 — 2013
Bachelor's degree, Molecular Biology
Seminole Community College 2005 — 2008
Associate of Arts (AA), Pre-Medicine/Pre-Medical Studies
Lake Mary High School 2002 — 2005
High School Diploma, General Studies
Columbus Regional Hospital November 2013 - Present
Texas Roadhouse November 2010 - January 2015
Chili's August 2010 - June 2011
Convergys May 2010 - August 2010
Skills
Cpr Certified, Microsoft Office, Micros, Aloha, Laboratory
Education
Indiana University Health 2014 — 2015
MLS, Clinical/Medical Laboratory Science/Research and Allied Professions
Purdue University 2010 — 2013
Bachelor's degree, Molecular Biology
Seminole Community College 2005 — 2008
Associate of Arts (AA), Pre-Medicine/Pre-Medical Studies
Lake Mary High School 2002 — 2005
High School Diploma, General Studies
Kasey Myers Kasey Myers's Convergys Experience October 2005 - June 2008
Job Technical Support Analyst, Usage at salesforce.com
Industry Internet
Experience
salesforce.com March 2014 - Present
Yahoo August 2013 - April 2014
Yahoo! April 2011 - August 2013
Yahoo! June 2008 - April 2011
Convergys October 2005 - June 2008
Skills
Small Business, Product Management, Software Project..., User Experience, Agile Methodologies, Scrum, Web Development, SaaS, Start-ups, Web Applications, Technical Documentation, Mobile Devices, SEO, Software Engineering, Telecommunications, PHP, Project Management, Integration
Education
Portland Community College 2009 — 2013
Associates, Website Development and Design
salesforce.com March 2014 - Present
Yahoo August 2013 - April 2014
Yahoo! April 2011 - August 2013
Yahoo! June 2008 - April 2011
Convergys October 2005 - June 2008
Skills
Small Business, Product Management, Software Project..., User Experience, Agile Methodologies, Scrum, Web Development, SaaS, Start-ups, Web Applications, Technical Documentation, Mobile Devices, SEO, Software Engineering, Telecommunications, PHP, Project Management, Integration
Education
Portland Community College 2009 — 2013
Associates, Website Development and Design
Gregory Tilghman Gregory Tilghman's Convergys Experience 2000 - 2002
Job HCL America
Industry Information Technology and Services
Experience
HCL Technologies 2013 - Present
HCL 2013 - 2014
LEA/AID Acquisition Company (Law Enforcement Associates, Inc) 2006 - 2012
RTI International June 2005 - February 2006
Convergys 2000 - 2002
Skills
Providing technical/end..., Installing software, Installing/maintaining..., Maintaining accounts, Maintaining/troubleshoot..., Maintaining databases..., Communication Skills, Computer Software Skills, Computer Hardware Skills, Data Backup and..., Technical Writing and..., Windows System..., Active Directory, Outlook/Outlook Express..., Workstation and Laptop..., Ubuntu Linux Install..., Linux, Laptops, Help Desk Support, Software Installation, Windows, System Administration, Servers, Group Policy, DHCP, Technical Support, Managing Accounts, Antivirus, Norton Ghost, Microsoft Exchange, BMC Remedy, Workstations, Backup Exec, Remote Desktop, Blackberry Enterprise..., Symantec Endpoint..., XP, Hardware, A+ Certified, Dell Computers, Troubleshooting, Security, Networking, Storage, Printers, Windows XP, Desktop Computers, Service Desk, Red Hat Linux, Customer Service
Education
Pitt Community College 1999 — 2001
AAS, Information Systems, Networking
HCL Technologies 2013 - Present
HCL 2013 - 2014
LEA/AID Acquisition Company (Law Enforcement Associates, Inc) 2006 - 2012
RTI International June 2005 - February 2006
Convergys 2000 - 2002
Skills
Providing technical/end..., Installing software, Installing/maintaining..., Maintaining accounts, Maintaining/troubleshoot..., Maintaining databases..., Communication Skills, Computer Software Skills, Computer Hardware Skills, Data Backup and..., Technical Writing and..., Windows System..., Active Directory, Outlook/Outlook Express..., Workstation and Laptop..., Ubuntu Linux Install..., Linux, Laptops, Help Desk Support, Software Installation, Windows, System Administration, Servers, Group Policy, DHCP, Technical Support, Managing Accounts, Antivirus, Norton Ghost, Microsoft Exchange, BMC Remedy, Workstations, Backup Exec, Remote Desktop, Blackberry Enterprise..., Symantec Endpoint..., XP, Hardware, A+ Certified, Dell Computers, Troubleshooting, Security, Networking, Storage, Printers, Windows XP, Desktop Computers, Service Desk, Red Hat Linux, Customer Service
Education
Pitt Community College 1999 — 2001
AAS, Information Systems, Networking
Margaret Newman Margaret Newman's Convergys Experience July 2011 - June 2012
Job Program Manager at AIRES LLC
Industry Hospital & Health Care
Experience
AIRES LLC December 2014 - Present
AIRES LLC August 2014 - Present
Holiday Inn Hotel & Suites, Tucson Airport North December 2012 - August 2013
Convergys July 2011 - June 2012
University of Arizona August 1990 - August 2009
University of Arizona, Computer Science Department May 1999 - August 2006
Arizona Bookstore 1987 - 1989
Spencers 1983 - 1985
Skills
Photoshop, Illustrator, Adobe Fireworks, Dreamweaver, Campus, Flash, Higher Education, Newsletters, Editing, PowerPoint, Research, Teaching, Microsoft Word, Social Networking, Event Planning, Blogging, Microsoft Office, Social Media, Data Entry, Web Design, Access
Education
Pima Medical Institute-Tucson 2012 — 2013
certificate
Secretarial/Vocational 1981 — 1982
Secretarial
Flowing Wells High School 1977 — 1980
General
AIRES LLC December 2014 - Present
AIRES LLC August 2014 - Present
Holiday Inn Hotel & Suites, Tucson Airport North December 2012 - August 2013
Convergys July 2011 - June 2012
University of Arizona August 1990 - August 2009
University of Arizona, Computer Science Department May 1999 - August 2006
Arizona Bookstore 1987 - 1989
Spencers 1983 - 1985
Skills
Photoshop, Illustrator, Adobe Fireworks, Dreamweaver, Campus, Flash, Higher Education, Newsletters, Editing, PowerPoint, Research, Teaching, Microsoft Word, Social Networking, Event Planning, Blogging, Microsoft Office, Social Media, Data Entry, Web Design, Access
Education
Pima Medical Institute-Tucson 2012 — 2013
certificate
Secretarial/Vocational 1981 — 1982
Secretarial
Flowing Wells High School 1977 — 1980
General
Skylar Wing Skylar Wing's Convergys Experience September 2012 - December 2012
Job Dishwasher/Server At UVCC
Industry Restaurants
Experience
The Results Companies April 2013 - June 2013
Convergys September 2012 - December 2012
Opinionology February 2012 - March 2012
Opinion Dynamics November 2011 - January 2012
Hampton Inn Hotel June 2011 - September 2011
Results Of Provo November 2010 - January 2011
Subway July 2005 - June 2006
Skills
Microsoft Excel, PowerPoint, Event Planning, Microsoft Word, Customer Service, Marketing, Hospitality, Microsoft Office, Public Speaking, Revenue Analysis, Hospitality Industry, Research, Front Office, Hospitality Management, Event Management, Sales, Training, Leadership
Education
Provo College-Provo 2008 — 2010
Associate of Arts (A.A.), Graphic Arts, 2.0
Timpanogos High School 2002 — 2005
High School Diploma, Computers, Child Care, Video Creations, B
The Results Companies April 2013 - June 2013
Convergys September 2012 - December 2012
Opinionology February 2012 - March 2012
Opinion Dynamics November 2011 - January 2012
Hampton Inn Hotel June 2011 - September 2011
Results Of Provo November 2010 - January 2011
Subway July 2005 - June 2006
Skills
Microsoft Excel, PowerPoint, Event Planning, Microsoft Word, Customer Service, Marketing, Hospitality, Microsoft Office, Public Speaking, Revenue Analysis, Hospitality Industry, Research, Front Office, Hospitality Management, Event Management, Sales, Training, Leadership
Education
Provo College-Provo 2008 — 2010
Associate of Arts (A.A.), Graphic Arts, 2.0
Timpanogos High School 2002 — 2005
High School Diploma, Computers, Child Care, Video Creations, B
Jennifer Berard Jennifer Berard's Convergys Experience 2013 - Present
Job Talen Aquisition Leader at Convergys
Industry Human Resources
Experience
Convergys 2013 - Present
The Stoller Group / ESM 2009 - 2013
Tuality Healthcare 2005 - 2008
Skills
Employee Relations, Recruiting, New Hire Orientations, Human Resources, Onboarding, Interviews, Payroll, Employee Benefits, HR Policies, Job Descriptions, FMLA, Screening Resumes, Coaching, Applicant Tracking..., Talent Acquisition, Management, Internet Recruiting
Education
Portland State University
Convergys 2013 - Present
The Stoller Group / ESM 2009 - 2013
Tuality Healthcare 2005 - 2008
Skills
Employee Relations, Recruiting, New Hire Orientations, Human Resources, Onboarding, Interviews, Payroll, Employee Benefits, HR Policies, Job Descriptions, FMLA, Screening Resumes, Coaching, Applicant Tracking..., Talent Acquisition, Management, Internet Recruiting
Education
Portland State University
Chester Hodges Chester Hodges's Convergys Experience October 1996 - Present
Job IT Technician at Convergys
Industry Internet
Experience
Steel City Fish June 2012 - Present
Convergys October 1996 - Present
Skills
Troubleshooting, Personal Development, Corporate Communications, Customer Service, Training, Servers, Team Leadership, Call Centers, Team Management, Management, Technical Support, Data Center, System Administration, Active Directory, Computer Hardware, IT Operations, Windows 7, Customer Experience, Project Management, Team Building, Computer Maintenance, Telecommunications, Vendor Management, Service Delivery, DHCP, DNS, Windows, Process Improvement, Networking, Analysis
Education
Pueblo Community College 1997 — 1999
Associate of applied science, LAN management
Steel City Fish June 2012 - Present
Convergys October 1996 - Present
Skills
Troubleshooting, Personal Development, Corporate Communications, Customer Service, Training, Servers, Team Leadership, Call Centers, Team Management, Management, Technical Support, Data Center, System Administration, Active Directory, Computer Hardware, IT Operations, Windows 7, Customer Experience, Project Management, Team Building, Computer Maintenance, Telecommunications, Vendor Management, Service Delivery, DHCP, DNS, Windows, Process Improvement, Networking, Analysis
Education
Pueblo Community College 1997 — 1999
Associate of applied science, LAN management
Keelay Butler's Convergys Experience April 1999 - March 2001
Job MICROFILMING SUPERVISOR at PRINCE GEORGE'S COUNTY BOARD OF EDUCATION
Industry Primary/Secondary Education
Experience
PRINCE GEORGE'S COUNTY BOARD OF EDUCATION November 2012 - Present
UMUC 2013 - 2013
PG Board of Education April 2009 - November 2012
PG Board of EducationUpper July 2007 - April 2009
PRINCE GEORGE'S COUNTY BOARD OF EDUCATION July 2004 - July 2007
PRINCE GEORGE'S COUNTY BOARD OF EDUCATION July 2002 - July 2004
FARA March 2001 - July 2002
Convergys April 1999 - March 2001
Skills
Teaching, Microsoft Office, Public Speaking, Curriculum Design, PowerPoint, Microsoft Excel, Microsoft Word, Curriculum Development, Research, Tutoring, Lesson Planning, English, Editing, Customer Service, Classroom, Administrative..., Team Building, Spreadsheets, Coaching, Payroll, Time Management, Staff Development, Management, Training, Event Planning, Nonprofits
Education
University of Maryland University College 2013 — 2014
Masters Degree, Management, Interdisciplinary Studies
UMUC 2012 — 2013
Bachelors of Science, Human Resources Management/Personnel Administration, General, Post Secondary
Prince George's Community College 2005 — 2011
Asociate of Arts, General Studies, Undergraduate
Suitland High School 1988 — 1992
High School Diploma, General Studies
PRINCE GEORGE'S COUNTY BOARD OF EDUCATION November 2012 - Present
UMUC 2013 - 2013
PG Board of Education April 2009 - November 2012
PG Board of EducationUpper July 2007 - April 2009
PRINCE GEORGE'S COUNTY BOARD OF EDUCATION July 2004 - July 2007
PRINCE GEORGE'S COUNTY BOARD OF EDUCATION July 2002 - July 2004
FARA March 2001 - July 2002
Convergys April 1999 - March 2001
Skills
Teaching, Microsoft Office, Public Speaking, Curriculum Design, PowerPoint, Microsoft Excel, Microsoft Word, Curriculum Development, Research, Tutoring, Lesson Planning, English, Editing, Customer Service, Classroom, Administrative..., Team Building, Spreadsheets, Coaching, Payroll, Time Management, Staff Development, Management, Training, Event Planning, Nonprofits
Education
University of Maryland University College 2013 — 2014
Masters Degree, Management, Interdisciplinary Studies
UMUC 2012 — 2013
Bachelors of Science, Human Resources Management/Personnel Administration, General, Post Secondary
Prince George's Community College 2005 — 2011
Asociate of Arts, General Studies, Undergraduate
Suitland High School 1988 — 1992
High School Diploma, General Studies
Cam Kenworthy's Convergys Experience March 2002 - October 2007
Job Independent Consultant at Independent Consultant for The Pampered Chef
Industry Retail
Experience
Independent Consultant for The Pampered Chef August 2011 - Present
Sears Holdings Corporation July 2011 - Present
convergys March 2002 - October 2007
convergys March 2002 - October 2007
convergys March 2002 - October 2007
convergys March 2002 - October 2007
convergys March 2002 - October 2007
convergys March 2002 - October 2007
convergys March 2002 - October 2007
convergys March 2002 - October 2007
Skills
Mircosofe office, Excel, Word
Education
Provo College-Provo 2004 — 2007
AAS, EOA
Independent Consultant for The Pampered Chef August 2011 - Present
Sears Holdings Corporation July 2011 - Present
convergys March 2002 - October 2007
convergys March 2002 - October 2007
convergys March 2002 - October 2007
convergys March 2002 - October 2007
convergys March 2002 - October 2007
convergys March 2002 - October 2007
convergys March 2002 - October 2007
convergys March 2002 - October 2007
Skills
Mircosofe office, Excel, Word
Education
Provo College-Provo 2004 — 2007
AAS, EOA
RobertJr Hankins RobertJr Hankins's Convergys Experience September 2014 - February 2015
Job Looking for a lifetime rewarding career.
Industry Hospital & Health Care
Experience
Artector May 2015 - Present
Convergys September 2014 - February 2015
Columbia Distributing February 2014 - August 2014
Xerox/Hotwire March 2012 - March 2014
Dollar Tree Stores January 2012 - March 2012
Target November 2011 - January 2012
Skills
Interactive Math, Camp Counselor, Customer Service, Healthcare, Hospitals, Public Speaking, Microsoft Office, Microsoft Excel, Research, Medicine, Clinical Research, HIPAA, Healthcare Information..., CPR Certified
Education
Pima Medical Institute-Seattle 2006 — 2007
Pharmacy Technician Certification, Pharmacy Practice/Human Anatomy
Ulysses S. Grant 1993 — 1997
Artector May 2015 - Present
Convergys September 2014 - February 2015
Columbia Distributing February 2014 - August 2014
Xerox/Hotwire March 2012 - March 2014
Dollar Tree Stores January 2012 - March 2012
Target November 2011 - January 2012
Skills
Interactive Math, Camp Counselor, Customer Service, Healthcare, Hospitals, Public Speaking, Microsoft Office, Microsoft Excel, Research, Medicine, Clinical Research, HIPAA, Healthcare Information..., CPR Certified
Education
Pima Medical Institute-Seattle 2006 — 2007
Pharmacy Technician Certification, Pharmacy Practice/Human Anatomy
Ulysses S. Grant 1993 — 1997
Delfinia Gurule Delfinia Gurule's Convergys Experience June 2012 - October 2012
Job Student at Pueblo Community College
Industry Medical Practice
Experience
Pueblo, CO Mother of a16 month old. Student working hard towards an Associates in Applied Science degree.
Convergys June 2012 - October 2012
Skills
Medical Assisting, Customer Service, Microsoft Excel, Food & Beverage, HIPAA, Microsoft Office, Restaurants, Zumba, First Aid
Education
Pueblo Community College 2010 — 2015
Obtaining an Associate's degree, Registered Nursing/Registered Nurse
Everest College- Colo 2010 — 2011
Certificate, Medical/Clinical Assistant
Pueblo, CO Mother of a16 month old. Student working hard towards an Associates in Applied Science degree.
Convergys June 2012 - October 2012
Skills
Medical Assisting, Customer Service, Microsoft Excel, Food & Beverage, HIPAA, Microsoft Office, Restaurants, Zumba, First Aid
Education
Pueblo Community College 2010 — 2015
Obtaining an Associate's degree, Registered Nursing/Registered Nurse
Everest College- Colo 2010 — 2011
Certificate, Medical/Clinical Assistant
Lindsey Porter Lindsey Porter's Convergys Experience July 2004 - September 2007
Job Contact for Pricing Details
Industry Individual & Family Services
Experience
Photography by Lindsey Porter April 2013 - Present
In Home Daycare September 2007 - Present
Convergys July 2004 - September 2007
Skills
Childcare, Digital Photography, Child Development, Early Childhood..., Preschool, Cpr Certified, Parent Education, First Aid, Babysitting, Data Entry, Volunteering, Time Management
Education
Portland Community College 2000 — 2002
Oregon Arts Transfer Degree
Photography by Lindsey Porter April 2013 - Present
In Home Daycare September 2007 - Present
Convergys July 2004 - September 2007
Skills
Childcare, Digital Photography, Child Development, Early Childhood..., Preschool, Cpr Certified, Parent Education, First Aid, Babysitting, Data Entry, Volunteering, Time Management
Education
Portland Community College 2000 — 2002
Oregon Arts Transfer Degree
JT Howard JT Howard's Convergys Experience October 2014 - Present
Job Technical Support Agent
Industry Media Production
Experience
Self-employed April 2007 - Present
Convergys October 2014 - Present
Berlitz Corporation March 2012 - October 2014
Appco Group North America December 2013 - April 2014
Jonathan Baker Entertainment August 2013 - January 2014
Portland State's The Rearguard September 2010 - April 2013
Dead Not Dancing Productions March 2013 - March 2013
Regal Entertainment Group June 2004 - April 2012
Skills
Comedy, Storytelling, Video Production, Journalism, Television, Screenwriting, Documentaries, Post Production, Film Production
Education
Portland State University 2009 — 2013
Bachelor's Degree, Film/Cinema/Video Studies
Vancouver Film School 2008 — 2009
Writing for Film & Television
Vancouver Film School
Self-employed April 2007 - Present
Convergys October 2014 - Present
Berlitz Corporation March 2012 - October 2014
Appco Group North America December 2013 - April 2014
Jonathan Baker Entertainment August 2013 - January 2014
Portland State's The Rearguard September 2010 - April 2013
Dead Not Dancing Productions March 2013 - March 2013
Regal Entertainment Group June 2004 - April 2012
Skills
Comedy, Storytelling, Video Production, Journalism, Television, Screenwriting, Documentaries, Post Production, Film Production
Education
Portland State University 2009 — 2013
Bachelor's Degree, Film/Cinema/Video Studies
Vancouver Film School 2008 — 2009
Writing for Film & Television
Vancouver Film School
Julie Kalua Julie Kalua's Convergys Experience June 2006 - August 2007
Job General Manager at Kroger
Industry Consumer Services
Experience
Kroger June 2013 - Present
Banfield Pet Hospital August 2012 - May 2013
Netflix May 2011 - February 2012
Xerox/ACS May 2009 - April 2011
ACS January 2008 - May 2009
Convergys June 2006 - August 2007
Sitel October 2000 - June 2006
Skills
Call Center, Logistics, Team Leadership, Workforce Management, Management, Employee Engagement, Customer Service, Process Improvement, XP, Team Management, Customer Satisfaction, Continuous Improvement, Outsourcing, Team Building, Vendor Management, Performance Management, Contact Centers, Operations Management, Customer Experience, Time Management, Call Centers, Employee Benefits, Service Delivery, Microsoft Office, Coaching, Employee Relations, Leadership, Quality Assurance, Recruiting, Training
Education
Portland State University - School of Business 1997 — 1998
Business Management
Portland Community College 1995 — 1997
General Studies
Kroger June 2013 - Present
Banfield Pet Hospital August 2012 - May 2013
Netflix May 2011 - February 2012
Xerox/ACS May 2009 - April 2011
ACS January 2008 - May 2009
Convergys June 2006 - August 2007
Sitel October 2000 - June 2006
Skills
Call Center, Logistics, Team Leadership, Workforce Management, Management, Employee Engagement, Customer Service, Process Improvement, XP, Team Management, Customer Satisfaction, Continuous Improvement, Outsourcing, Team Building, Vendor Management, Performance Management, Contact Centers, Operations Management, Customer Experience, Time Management, Call Centers, Employee Benefits, Service Delivery, Microsoft Office, Coaching, Employee Relations, Leadership, Quality Assurance, Recruiting, Training
Education
Portland State University - School of Business 1997 — 1998
Business Management
Portland Community College 1995 — 1997
General Studies
Mel Welliver Mel Welliver's Convergys Experience February 1998 - November 2011
Job Technical Accounts Manager at Ebix
Industry Information Technology and Services
Experience
Ebix August 2011 - Present
St. Mark's Hospital 2013 - May 2015
Ebix August 2011 - October 2012
Convergys February 1998 - November 2011
Convergys January 1998 - March 2011
Convergys July 1992 - January 1998
Convergys December 1991 - June 1992
Skills
Business Requirements, Business Systems..., Software Project..., SME, MS Office Suite, PCI DSS, Account Management, Customer Service, Change Management, Web Design, Data Analysis, Documentation, Excel, Editing, Governance, Process Improvement, Inventory Management, ITIL, HTML, PowerPoint, Access, MS Project, SQL, Scrum, Agile, Microsoft Excel, Call Centers, Software Documentation, CRM, Agile Methodologies, Management, Microsoft Office, Business Process, Requirements Gathering, Project Management, Testing, Software Development, Team Building, Idea Generation, Business Analysis
Education
Point Loma Nazarene University
BA degree, Music Theory
Control Data Institute 1986 — 1986
AS, Information Systems
Ebix August 2011 - Present
St. Mark's Hospital 2013 - May 2015
Ebix August 2011 - October 2012
Convergys February 1998 - November 2011
Convergys January 1998 - March 2011
Convergys July 1992 - January 1998
Convergys December 1991 - June 1992
Skills
Business Requirements, Business Systems..., Software Project..., SME, MS Office Suite, PCI DSS, Account Management, Customer Service, Change Management, Web Design, Data Analysis, Documentation, Excel, Editing, Governance, Process Improvement, Inventory Management, ITIL, HTML, PowerPoint, Access, MS Project, SQL, Scrum, Agile, Microsoft Excel, Call Centers, Software Documentation, CRM, Agile Methodologies, Management, Microsoft Office, Business Process, Requirements Gathering, Project Management, Testing, Software Development, Team Building, Idea Generation, Business Analysis
Education
Point Loma Nazarene University
BA degree, Music Theory
Control Data Institute 1986 — 1986
AS, Information Systems
Andi Karg Andi Karg's Convergys Experience 1996 - 1999
Job What brings you in today?
Industry Medical Practice
Experience
Kaiser Permanente June 2011 - Present
Goodwill Industries of the Columbia Willamette October 2007 - December 2010
Integrity Staffing August 2006 - October 2007
Quiktrak 2001 - 2006
Pioneer Veterinary Services 2001 - 2001
Convergys 1996 - 1999
SPM Portland 1993 - 1996
Skills
Office Administration, Phlebotomy, Patient Education, Customer Service, Public Speaking, Nonprofits, Management, Coaching, Community Outreach, Interviews, Training, Workforce Development, Time Management, Resume Writing, Case Management
Education
Un-Named 1995 — 1998
Psychology/Forensics
Portland Community College
Psychology
Weber State University
Kaiser Permanente June 2011 - Present
Goodwill Industries of the Columbia Willamette October 2007 - December 2010
Integrity Staffing August 2006 - October 2007
Quiktrak 2001 - 2006
Pioneer Veterinary Services 2001 - 2001
Convergys 1996 - 1999
SPM Portland 1993 - 1996
Skills
Office Administration, Phlebotomy, Patient Education, Customer Service, Public Speaking, Nonprofits, Management, Coaching, Community Outreach, Interviews, Training, Workforce Development, Time Management, Resume Writing, Case Management
Education
Un-Named 1995 — 1998
Psychology/Forensics
Portland Community College
Psychology
Weber State University
Samrat Tandon Samrat Tandon's Convergys Experience March 2007 - January 2009
Job Director, Technical Support Field Services at Citrix
Industry Telecommunications
Experience
Citrix July 2013 - Present
Comverse Network Systems September 2012 - July 2013
Yellow Crane Consulting March 2012 - September 2012
Irdeto September 2010 - March 2012
Irdeto February 2010 - August 2010
Irdeto January 2009 - August 2010
Convergys March 2007 - January 2009
Convergys January 2004 - March 2007
Convergys April 1998 - December 2003
Apria Healthcare 1996 - 1996
Skills
Cable, DTH, Telecommunications, Telecom, BSS, OSS, PMO, Project Management, Program Management, Project Portfolio..., Thought Leadership, Business Consulting, Project Planning, Project Implementation, Project Execution, Project Delivery, Process Improvement, Business Process..., Client Management, Key Account Management, Account Management, Customer Relations, Contract Negotiation, Global Management, Global Business..., Global Delivery, Global Strategy, Professional Services, Global Professional..., Service Delivery, Consulting Services, Contract Management, Financial Management, Billing Systems, Outsourcing, People Management, Sales Support, Change Management, Change Leadership, Leading Change, Organizational Change, Strategic Planning, Planning, Budgeting, Financial Forecasting, Cost Estimating, Problem Solving, Continuous Improvement, Mentoring, Pay TV
Education
Punjabi University 1991 — 1995
BS, Computer Science
Citrix July 2013 - Present
Comverse Network Systems September 2012 - July 2013
Yellow Crane Consulting March 2012 - September 2012
Irdeto September 2010 - March 2012
Irdeto February 2010 - August 2010
Irdeto January 2009 - August 2010
Convergys March 2007 - January 2009
Convergys January 2004 - March 2007
Convergys April 1998 - December 2003
Apria Healthcare 1996 - 1996
Skills
Cable, DTH, Telecommunications, Telecom, BSS, OSS, PMO, Project Management, Program Management, Project Portfolio..., Thought Leadership, Business Consulting, Project Planning, Project Implementation, Project Execution, Project Delivery, Process Improvement, Business Process..., Client Management, Key Account Management, Account Management, Customer Relations, Contract Negotiation, Global Management, Global Business..., Global Delivery, Global Strategy, Professional Services, Global Professional..., Service Delivery, Consulting Services, Contract Management, Financial Management, Billing Systems, Outsourcing, People Management, Sales Support, Change Management, Change Leadership, Leading Change, Organizational Change, Strategic Planning, Planning, Budgeting, Financial Forecasting, Cost Estimating, Problem Solving, Continuous Improvement, Mentoring, Pay TV
Education
Punjabi University 1991 — 1995
BS, Computer Science
Andrew Barlow Andrew Barlow's Convergys Experience August 2006 - October 2008
Job Account Manager at Image360
Industry Consumer Services
Experience
Image360 Beaverton May 2014 - Present
Portland State University February 2014 - Present
LinkTech Worldwide February 2013 - October 2013
Hickory Farms November 2012 - January 2013
Stream Global Services December 2010 - August 2011
YMCA June 2010 - October 2010
Ron Tonkin Chevrolet April 2008 - February 2009
Convergys August 2006 - October 2008
Ricks Custom Fencing and Decking June 2005 - February 2006
Skills
Sales Management, Customer Service..., Customer Service..., Receptionist Duties, Telecommunication..., Microsoft Office, Public Speaking, Marketing Research, Retail Sales, Training, Sales, Customer Retention, Data Entry, Account Management, Marketing, Customer Service, Online Advertising
Education
Portland State University 2009 — 2014
Bachelor of Science, Psychology
Portland Community College 2011 — 2013
Associate of Science (A.S.), Psychology, Business, 3.74 GPA
Image360 Beaverton May 2014 - Present
Portland State University February 2014 - Present
LinkTech Worldwide February 2013 - October 2013
Hickory Farms November 2012 - January 2013
Stream Global Services December 2010 - August 2011
YMCA June 2010 - October 2010
Ron Tonkin Chevrolet April 2008 - February 2009
Convergys August 2006 - October 2008
Ricks Custom Fencing and Decking June 2005 - February 2006
Skills
Sales Management, Customer Service..., Customer Service..., Receptionist Duties, Telecommunication..., Microsoft Office, Public Speaking, Marketing Research, Retail Sales, Training, Sales, Customer Retention, Data Entry, Account Management, Marketing, Customer Service, Online Advertising
Education
Portland State University 2009 — 2014
Bachelor of Science, Psychology
Portland Community College 2011 — 2013
Associate of Science (A.S.), Psychology, Business, 3.74 GPA
Shareca Bowser's Convergys Experience November 2011 - 2012
Job Office Clerk at Cobb County
Industry Government Administration
Experience
Cobb County February 2013 - Present
Best Buy September 2012 - February 2013
Convergys November 2011 - 2012
McDonald's Corporation August 2005 - April 2011
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Sales, Team Leadership, Data Entry, Public Speaking, Microsoft Word, Inventory Management, Outlook, Photoshop, Social Media Marketing, Event Planning, Training, Leadership
Education
Pitt Community College 2006 — 2012
Business Administration, Applied Science, B
Cobb County February 2013 - Present
Best Buy September 2012 - February 2013
Convergys November 2011 - 2012
McDonald's Corporation August 2005 - April 2011
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Sales, Team Leadership, Data Entry, Public Speaking, Microsoft Word, Inventory Management, Outlook, Photoshop, Social Media Marketing, Event Planning, Training, Leadership
Education
Pitt Community College 2006 — 2012
Business Administration, Applied Science, B
Brad Coonan Brad Coonan's Convergys Experience January 2006 - January 2008
Job
Industry Staffing and Recruiting
Experience
Grassroots INC. January 2010 - Present
Lancesoft INC. January 2008 - December 2009
Convergys January 2006 - January 2008
Skills
Full-life Cycle...
Education
Presidency School 1994 — 2002
Presidency College
Bachelor of Arts (B.A.), Political Science and Government
Grassroots INC. January 2010 - Present
Lancesoft INC. January 2008 - December 2009
Convergys January 2006 - January 2008
Skills
Full-life Cycle...
Education
Presidency School 1994 — 2002
Presidency College
Bachelor of Arts (B.A.), Political Science and Government
Rocquelyn Young Rocquelyn Young's Convergys Experience November 2007 - August 2008
Job Experienced Collector
Industry Financial Services
Experience
Genesis Lending Service August 2009 - August 2011
Convergys November 2007 - August 2008
Wellsfargo January 2005 - August 2007
Skills
Listening attentively, Being punctual, Setting and meeting..., Selling ideas or..., Decision making with..., Attending to detail, Counseling
Education
Portland Community College 2008 — 2010
Associate of Science Transfer Degree, Accounting
Genesis Lending Service August 2009 - August 2011
Convergys November 2007 - August 2008
Wellsfargo January 2005 - August 2007
Skills
Listening attentively, Being punctual, Setting and meeting..., Selling ideas or..., Decision making with..., Attending to detail, Counseling
Education
Portland Community College 2008 — 2010
Associate of Science Transfer Degree, Accounting
Kanisha Coates's Convergys Experience April 2002 - March 2005
Job Certified Tester, Foundation Level CFTL
Industry Defense & Space
Experience
United Space Alliance/NASA December 2009 - Present
United Space Alliance April 2005 - December 2008
Convergys April 2002 - March 2005
Education
University of Houston-Clear Lake 2005 — 2008
M.S.
Prairie View A&M University 1997 — 2001
B.S.
United Space Alliance/NASA December 2009 - Present
United Space Alliance April 2005 - December 2008
Convergys April 2002 - March 2005
Education
University of Houston-Clear Lake 2005 — 2008
M.S.
Prairie View A&M University 1997 — 2001
B.S.
Peter Cincogrono Peter Cincogrono's Convergys Experience October 2002 - March 2004
Job Client Relationship Executive, Financial Services/Insurance, Computer Sciences Corporation
Industry Insurance
Experience
CSC - Computer Sciences Corporation October 2013 - Present
GENPACT LLC January 2011 - September 2013
Cognizant Technology Solutions April 2004 - November 2010
Convergys October 2002 - March 2004
EDS, an HP Company December 1999 - September 2002
Apple Computer 1985 - 1996
Skills
Sales, Business Process, Professional Services, CRM, Leadership, BPO, Enterprise Software, Analytics, Business Development, Business Analysis, Business Intelligence, Business Process..., Business Strategy, Cloud Computing, Consulting, Data Center, Executive Management, Financial Services, Information Technology, Lead Generation, Management, Management Consulting, New Business Development, Process Improvement, SaaS, Salesforce.com, Solution Selling, Strategy, Team Management, Vendor Management, IT Outsourcing, Large Deals
Education
Providence College 1971 — 1975
BS, Accounting
CSC - Computer Sciences Corporation October 2013 - Present
GENPACT LLC January 2011 - September 2013
Cognizant Technology Solutions April 2004 - November 2010
Convergys October 2002 - March 2004
EDS, an HP Company December 1999 - September 2002
Apple Computer 1985 - 1996
Skills
Sales, Business Process, Professional Services, CRM, Leadership, BPO, Enterprise Software, Analytics, Business Development, Business Analysis, Business Intelligence, Business Process..., Business Strategy, Cloud Computing, Consulting, Data Center, Executive Management, Financial Services, Information Technology, Lead Generation, Management, Management Consulting, New Business Development, Process Improvement, SaaS, Salesforce.com, Solution Selling, Strategy, Team Management, Vendor Management, IT Outsourcing, Large Deals
Education
Providence College 1971 — 1975
BS, Accounting
Andrea Seim Andrea Seim's Convergys Experience December 2004 - August 2007
Job Accounting Professional
Industry Accounting
Experience
Wilshire Credit Corporation March 2009 - May 2009
Columbia Sportswear July 2008 - February 2009
Convergys December 2004 - August 2007
Education
Portland Community College 2006 — 2008
Associates of Applied Science - Accounting, Accounting
Wilshire Credit Corporation March 2009 - May 2009
Columbia Sportswear July 2008 - February 2009
Convergys December 2004 - August 2007
Education
Portland Community College 2006 — 2008
Associates of Applied Science - Accounting, Accounting
Timothy Boman Timothy Boman's Convergys Experience May 2014 - Present
Job Technical Support at Convergys
Industry Computer Software
Experience
Convergys May 2014 - Present
eBid Systems Inc. September 2010 - February 2013
InfoCision Management Corporation January 2009 - May 2010
Global Marketing Enterprises September 2008 - January 2009
Zones, Inc. January 2006 - May 2008
Prime Pay Inc. June 2005 - December 2005
Transwestern Publishing June 2003 - May 2005
Associated Business Systems 2004 - 2004
FaxBack, Inc December 1999 - February 2003
US Bank June 1995 - December 1999
Skills
Technical Support, Training & Development, Customer Relations, Advertising, Call Center, Account Management, Sales Management, Cold Calling, Customer Service, System Administration, Call Centers, Sales, Customer Satisfaction, Direct Sales, Sales Operations, Salesforce.com, Sales Process, Management, Employee Training, Training, Solution Selling, Customer Retention, CRM, Lead Generation, Selling, B2B, SaaS, Product Management, Channel Partners, Enterprise Software, Sales Presentations, Cloud Computing, Professional Services, Managed Services, Strategic Partnerships, Team Leadership, Product Marketing, Software Industry, Online Marketing, Partner Management, Networking, Business Development, Email Marketing, Data Center, Storage, New Business Development, Vendor Management, Cross-functional Team..., Competitive Analysis, Telecommunications
Education
Portland State University 1988 — 2004
Bachelor of Science (B.S.), Arts & Letters
Convergys May 2014 - Present
eBid Systems Inc. September 2010 - February 2013
InfoCision Management Corporation January 2009 - May 2010
Global Marketing Enterprises September 2008 - January 2009
Zones, Inc. January 2006 - May 2008
Prime Pay Inc. June 2005 - December 2005
Transwestern Publishing June 2003 - May 2005
Associated Business Systems 2004 - 2004
FaxBack, Inc December 1999 - February 2003
US Bank June 1995 - December 1999
Skills
Technical Support, Training & Development, Customer Relations, Advertising, Call Center, Account Management, Sales Management, Cold Calling, Customer Service, System Administration, Call Centers, Sales, Customer Satisfaction, Direct Sales, Sales Operations, Salesforce.com, Sales Process, Management, Employee Training, Training, Solution Selling, Customer Retention, CRM, Lead Generation, Selling, B2B, SaaS, Product Management, Channel Partners, Enterprise Software, Sales Presentations, Cloud Computing, Professional Services, Managed Services, Strategic Partnerships, Team Leadership, Product Marketing, Software Industry, Online Marketing, Partner Management, Networking, Business Development, Email Marketing, Data Center, Storage, New Business Development, Vendor Management, Cross-functional Team..., Competitive Analysis, Telecommunications
Education
Portland State University 1988 — 2004
Bachelor of Science (B.S.), Arts & Letters
Margaret McNeil Margaret McNeil's Convergys Experience April 2000 - August 2003
Job
Industry Education Management
Experience
Convergys April 2000 - August 2003
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, IEP, Classroom Management, Conflict Resolution..., Mediation and Advocacy
Education
Pueblo Community College 2011 — 2014
Associate’s Degree, Elementary Education and Teaching
Convergys April 2000 - August 2003
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, IEP, Classroom Management, Conflict Resolution..., Mediation and Advocacy
Education
Pueblo Community College 2011 — 2014
Associate’s Degree, Elementary Education and Teaching
Maria Rebecca Redondo Eide Maria Rebecca Redondo Eide's Convergys Experience March 2010 - October 2011
Job Technical Project Lead at Any Lab Test Now
Industry Information Technology and Services
Experience
Any Lab Test Now January 2014 - Present
Sears Holdings Corporation November 2013 - August 2014
Self Employed September 2013 - October 2013
Lunex Telecom September 2012 - August 2013
KFC December 2011 - August 2012
Convergys March 2010 - October 2011
RCube Event and Management Services August 2008 - October 2011
Integrated Solutions Technology October 2008 - March 2010
Mitchell Madison Group October 2005 - October 2008
Banco De Oro Universal Bank April 2002 - September 2005
Skills
Project Management, Management Consulting, Business Analysis, Strategy, Customer Service, Strategic Planning, Business Development, Budgets, Quality Assurance, Program Management, Business Process..., Networking, Telecommunications, Analysis, Vendor Management, Management, Training, Technical Support
Education
Polytechnic University of the Philippines 1988 — 1992
Bachelor of Science, Mathematics; Computer Programming
Any Lab Test Now January 2014 - Present
Sears Holdings Corporation November 2013 - August 2014
Self Employed September 2013 - October 2013
Lunex Telecom September 2012 - August 2013
KFC December 2011 - August 2012
Convergys March 2010 - October 2011
RCube Event and Management Services August 2008 - October 2011
Integrated Solutions Technology October 2008 - March 2010
Mitchell Madison Group October 2005 - October 2008
Banco De Oro Universal Bank April 2002 - September 2005
Skills
Project Management, Management Consulting, Business Analysis, Strategy, Customer Service, Strategic Planning, Business Development, Budgets, Quality Assurance, Program Management, Business Process..., Networking, Telecommunications, Analysis, Vendor Management, Management, Training, Technical Support
Education
Polytechnic University of the Philippines 1988 — 1992
Bachelor of Science, Mathematics; Computer Programming
Eva DeHerrera Eva DeHerrera's Convergys Experience September 2008 - December 2008
Job OWN
Industry Consumer Services
Experience
In Home Personal Care February 2009 - Present
Convergy's September 2008 - December 2008
Omni Military Loans June 2005 - October 2007
Big R Stores January 2003 - March 2005
Microtel Inn and Suites April 1999 - June 2001
Skills
Customer Service, Troubleshooting, Invoicing, Sales, Accounts Payable, Time Management, Loans, Filing, Data Entry, Team Leadership, Microsoft Word, Microsoft Excel, Home Care, Outlook, Microsoft Office, Interviews
Education
Pueblo Community College 2013 — 2014
Criminal Justice/Police Science, 1st semester
In Home Personal Care February 2009 - Present
Convergy's September 2008 - December 2008
Omni Military Loans June 2005 - October 2007
Big R Stores January 2003 - March 2005
Microtel Inn and Suites April 1999 - June 2001
Skills
Customer Service, Troubleshooting, Invoicing, Sales, Accounts Payable, Time Management, Loans, Filing, Data Entry, Team Leadership, Microsoft Word, Microsoft Excel, Home Care, Outlook, Microsoft Office, Interviews
Education
Pueblo Community College 2013 — 2014
Criminal Justice/Police Science, 1st semester
Barbara Lehocky's Convergys Experience 1991 - May 2007
Job Experienced Benefits Professional
Industry Human Resources
Experience
Total Benefits Communications and VSP 2008 - Present
Juice Plus 2006 - Present
Affiliated Computer Services (ACS) July 2010 - December 2010
Convergys 1991 - May 2007
Skills
Employee Benefits
Education
Purdue University
B.S., Retail Management
Total Benefits Communications and VSP 2008 - Present
Juice Plus 2006 - Present
Affiliated Computer Services (ACS) July 2010 - December 2010
Convergys 1991 - May 2007
Skills
Employee Benefits
Education
Purdue University
B.S., Retail Management
Diane Nguyen's Convergys Experience May 2014 - November 2014
Job Brand Manager at MercedesBenz of Portland
Industry Marketing and Advertising
Experience
Nike October 2013 - May 2015
Convergys May 2014 - November 2014
Self Enhancement, Inc. October 2013 - October 2014
Self Enhancement, Inc. March 2014 - June 2014
Nike April 2013 - August 2013
24 Hour Fitness November 2012 - May 2013
24 Hour Fitness May 2012 - November 2012
Skills
Customer Service, Public Speaking, Event Planning, Leadership, Social Networking, Social Media, Marketing, Advertising, Fundraising, Teamwork, Time Management, PowerPoint, Microsoft Word, Microsoft Excel, Fitness, Fitness Training, Sports, Athletics
Education
Portland State University 2011 — 2013
Bachelor of Science (B.S.), Criminology & Criminal Justice
Nike October 2013 - May 2015
Convergys May 2014 - November 2014
Self Enhancement, Inc. October 2013 - October 2014
Self Enhancement, Inc. March 2014 - June 2014
Nike April 2013 - August 2013
24 Hour Fitness November 2012 - May 2013
24 Hour Fitness May 2012 - November 2012
Skills
Customer Service, Public Speaking, Event Planning, Leadership, Social Networking, Social Media, Marketing, Advertising, Fundraising, Teamwork, Time Management, PowerPoint, Microsoft Word, Microsoft Excel, Fitness, Fitness Training, Sports, Athletics
Education
Portland State University 2011 — 2013
Bachelor of Science (B.S.), Criminology & Criminal Justice
Susan Hagerman's Convergys Experience June 2005 - August 2008
Job Registered Nurse/Acute Dialysis at Fresenius Medical Care
Industry Hospital & Health Care
Experience
Fresenius Medical Care July 2015 - Present
Fresenius Medical Care September 2013 - July 2015
Fresenius Medical Care September 2008 - September 2013
Convergys June 2005 - August 2008
Vidant Health Edgecomb Hospital September 2001 - September 2004
Vidant Medical Center August 2000 - September 2001
Skills
Medical-Surgical, Pediatric Nursing, Telemetry, Cardiology, Healthcare, Patient Safety, Customer Service, Medicine, Nursing, Public Speaking, Registered Nurses
Education
Pitt Community College 1997 — 2000
Nursing ADN, Registered Nursing/Registered Nurse
Fresenius Medical Care July 2015 - Present
Fresenius Medical Care September 2013 - July 2015
Fresenius Medical Care September 2008 - September 2013
Convergys June 2005 - August 2008
Vidant Health Edgecomb Hospital September 2001 - September 2004
Vidant Medical Center August 2000 - September 2001
Skills
Medical-Surgical, Pediatric Nursing, Telemetry, Cardiology, Healthcare, Patient Safety, Customer Service, Medicine, Nursing, Public Speaking, Registered Nurses
Education
Pitt Community College 1997 — 2000
Nursing ADN, Registered Nursing/Registered Nurse
Rosa Pacheco's Convergys Experience November 2010 - May 2011
Job assistant manager
Industry Retail
Experience
Annas alinens April 2012 - June 2015
Convergys November 2010 - May 2011
American Eagle Outfitters May 2005 - December 2007
Skills
Multi Tasking, Customer Service, Sales, bilingual Spanish and..., Call Centers, Management, Customer Experience, Customer Retention, Data Entry, Training, Microsoft Word, Microsoft Excel, Loss Prevention, Cashiering, Retail Sales, Store Management, Retail, Inventory Management, Inventory Control, Merchandising, Profit, Visual Merchandising, Shrinkage, Telephone Skills, Store Operations, Employee Training
Education
Pontificia Universidad Católica de Puerto Rico 2001 — 2007
Bachelor of Arts (B.A.), Criminology
Annas alinens April 2012 - June 2015
Convergys November 2010 - May 2011
American Eagle Outfitters May 2005 - December 2007
Skills
Multi Tasking, Customer Service, Sales, bilingual Spanish and..., Call Centers, Management, Customer Experience, Customer Retention, Data Entry, Training, Microsoft Word, Microsoft Excel, Loss Prevention, Cashiering, Retail Sales, Store Management, Retail, Inventory Management, Inventory Control, Merchandising, Profit, Visual Merchandising, Shrinkage, Telephone Skills, Store Operations, Employee Training
Education
Pontificia Universidad Católica de Puerto Rico 2001 — 2007
Bachelor of Arts (B.A.), Criminology
Prasad Kosuru Prasad Kosuru's Convergys Experience July 2002 - November 2005
Job Epic/Cache DBA Production Support ITIL Epic EMR Integration with AIX/EMC/Citrix pursuing opportunities
Industry Information Technology and Services
Experience
Kaiser Permanente June 2014 - April 2015
Kaiser Permanente November 2012 - April 2015
Kaiser Permanente July 2008 - November 2012
Kaiser Permanente December 2010 - December 2011
Kaiser Permanente July 2006 - July 2008
Fujitsu December 2005 - July 2006
Convergys July 2002 - November 2005
Ciber September 2000 - July 2002
TCS March 1998 - September 2000
Skills
Visio, Unix, Performance Tuning, Integration, Perl, HL7, Requirements Analysis, Disaster Recovery, Storage, System Administration, AIX, Epic Systems, Process Improvement, ITIL, SDLC, Enterprise Architecture, Data Center, Vendor Management, Healthcare Information..., Business Analysis, Project Management, Software Project..., Databases, Program Management, System Deployment, Servers, Software Documentation, IT Strategy, Testing, SQL, Virtualization, Infrastructure, Solution Architecture, Enterprise Software, Consulting, Networking, IT Management, IBM AIX, Information Technology, IT Service Management, VMware, Business Intelligence, Change Management, Management, Solaris, Technical Support, Operating Systems, Analysis, Leadership, SAN
Education
PSG College of Technology 1996 — 1998
Master of Engineering, Mechanical Engineering
SRKR Engineering College 1993 — 1995
Bachelor of Engineering, Mechanical Engineering
Kaiser Permanente June 2014 - April 2015
Kaiser Permanente November 2012 - April 2015
Kaiser Permanente July 2008 - November 2012
Kaiser Permanente December 2010 - December 2011
Kaiser Permanente July 2006 - July 2008
Fujitsu December 2005 - July 2006
Convergys July 2002 - November 2005
Ciber September 2000 - July 2002
TCS March 1998 - September 2000
Skills
Visio, Unix, Performance Tuning, Integration, Perl, HL7, Requirements Analysis, Disaster Recovery, Storage, System Administration, AIX, Epic Systems, Process Improvement, ITIL, SDLC, Enterprise Architecture, Data Center, Vendor Management, Healthcare Information..., Business Analysis, Project Management, Software Project..., Databases, Program Management, System Deployment, Servers, Software Documentation, IT Strategy, Testing, SQL, Virtualization, Infrastructure, Solution Architecture, Enterprise Software, Consulting, Networking, IT Management, IBM AIX, Information Technology, IT Service Management, VMware, Business Intelligence, Change Management, Management, Solaris, Technical Support, Operating Systems, Analysis, Leadership, SAN
Education
PSG College of Technology 1996 — 1998
Master of Engineering, Mechanical Engineering
SRKR Engineering College 1993 — 1995
Bachelor of Engineering, Mechanical Engineering
Steven Greger Steven Greger's Convergys Experience August 2014 - February 2015
Job Road Show Manager/Recruiter at Flair Events
Industry Events Services
Experience
Flair Events February 2015 - Present
Convergys August 2014 - February 2015
Convergys May 2014 - August 2014
Convergys October 2013 - May 2014
Wsco Petroleum October 2011 - August 2013
J&B Firearm Sales July 2011 - August 2013
Skills
Recruiting, Management, Event Management, Social Networking, Marketing, Microsoft Office, Social Media, Strategic Planning, Customer Service, Sales, Training, Call Centers
Education
Portland State University 2005 — 2010
Jazz/Jazz Studies
Flair Events February 2015 - Present
Convergys August 2014 - February 2015
Convergys May 2014 - August 2014
Convergys October 2013 - May 2014
Wsco Petroleum October 2011 - August 2013
J&B Firearm Sales July 2011 - August 2013
Skills
Recruiting, Management, Event Management, Social Networking, Marketing, Microsoft Office, Social Media, Strategic Planning, Customer Service, Sales, Training, Call Centers
Education
Portland State University 2005 — 2010
Jazz/Jazz Studies
Boone Dell Boone Dell's Convergys Experience May 2014 - Present
Job Call center Guru
Industry Computer Networking
Experience
Convergys May 2014 - Present
Volt Workforce Solutions February 2014 - May 2014
Best Buy November 2013 - January 2014
Macy's September 2007 - August 2009
Regal Entertainment Group September 2005 - May 2007
Skills
Customer Satisfaction, OS X, Leadership, Salesforce.com, Networking, C++ Language, Cashiering, Retail Sales, Microsoft Word, Sales, Software Documentation, Windows 7, POS, Assembly work, Call Centers
Education
Portland Community College 2011 — 2013
Computer Science
Canby High School 1996 — 2000
Computer Science
Convergys May 2014 - Present
Volt Workforce Solutions February 2014 - May 2014
Best Buy November 2013 - January 2014
Macy's September 2007 - August 2009
Regal Entertainment Group September 2005 - May 2007
Skills
Customer Satisfaction, OS X, Leadership, Salesforce.com, Networking, C++ Language, Cashiering, Retail Sales, Microsoft Word, Sales, Software Documentation, Windows 7, POS, Assembly work, Call Centers
Education
Portland Community College 2011 — 2013
Computer Science
Canby High School 1996 — 2000
Computer Science
Melissa Goode's Convergys Experience July 1999 - July 2000
Job Retail Professional
Industry Retail
Experience
Gottschalks 2006 - 2006
Wal-Mart Stores Inc April 2004 - December 2005
AOL July 2000 - May 2003
Convergys July 1999 - July 2000
Walmart October 1995 - May 1999
Skills
Customer Service, Customer Satisfaction, Customer Retention, Sales, Management, Cashiering, Process Scheduler, Pricing, Product Development, Retail, Windows, Customer Experience, Merchandising, Inventory Management, Telephone Skills, Time Management, Data Entry, Call Centers, Retail Sales
Education
Pinnacle Career Institute-North Kansas City 2014 — 2015
Pharmacy Technician/Assistant, 3.8
John Tyler High School 1989 — 1993
High School Diploma, General Studies
Gottschalks 2006 - 2006
Wal-Mart Stores Inc April 2004 - December 2005
AOL July 2000 - May 2003
Convergys July 1999 - July 2000
Walmart October 1995 - May 1999
Skills
Customer Service, Customer Satisfaction, Customer Retention, Sales, Management, Cashiering, Process Scheduler, Pricing, Product Development, Retail, Windows, Customer Experience, Merchandising, Inventory Management, Telephone Skills, Time Management, Data Entry, Call Centers, Retail Sales
Education
Pinnacle Career Institute-North Kansas City 2014 — 2015
Pharmacy Technician/Assistant, 3.8
John Tyler High School 1989 — 1993
High School Diploma, General Studies
Aaron Thayer Aaron Thayer's Convergys Experience November 2010 - February 2015
Job Contract Filing Specialist at ZOOM+
Industry Writing and Editing
Experience
ZOOM+ March 2015 - Present
Silicon Sasquatch December 2008 - April 2015
Convergys November 2010 - February 2015
Portland Book Review April 2014 - September 2014
Skills
Blogging, Editing, Journalism, Editorial, Copy Editing, Feature Articles, Magazines, Publications, Metadata, Publishing, Technical Documentation, Content Strategy, Information Architecture, Creative Writing, Social Networking, XML Schema, Semantic HTML, DITA, AP Style, Online Publishing, Graphic Design, Copywriting, Facebook, Chicago Style, Technical Writing, Social Media, Content Management, DITA XML, Social Media Marketing, Web Content, Proofreading, Non-fiction, Interviews, Fiction Writing, Image Editing, Op-eds, Online Journalism, Storytelling, Photoshop, New Media, CMS, Zoho, WordPress, Photo, Photography, Illustrator, Writing, Research, Public Relations, Microsoft Office
Education
Portland State University 2014 — 2015
Master's degree, Professional, Technical, Business, and Scientific Writing
University of Oregon 2004 — 2008
Journalism, Magazine
ZOOM+ March 2015 - Present
Silicon Sasquatch December 2008 - April 2015
Convergys November 2010 - February 2015
Portland Book Review April 2014 - September 2014
Skills
Blogging, Editing, Journalism, Editorial, Copy Editing, Feature Articles, Magazines, Publications, Metadata, Publishing, Technical Documentation, Content Strategy, Information Architecture, Creative Writing, Social Networking, XML Schema, Semantic HTML, DITA, AP Style, Online Publishing, Graphic Design, Copywriting, Facebook, Chicago Style, Technical Writing, Social Media, Content Management, DITA XML, Social Media Marketing, Web Content, Proofreading, Non-fiction, Interviews, Fiction Writing, Image Editing, Op-eds, Online Journalism, Storytelling, Photoshop, New Media, CMS, Zoho, WordPress, Photo, Photography, Illustrator, Writing, Research, Public Relations, Microsoft Office
Education
Portland State University 2014 — 2015
Master's degree, Professional, Technical, Business, and Scientific Writing
University of Oregon 2004 — 2008
Journalism, Magazine
Ryan Meigs Ryan Meigs's Convergys Experience July 2015 - Present
Job Technical Support Technician
Industry Information Technology and Services
Experience
Convergys July 2015 - Present
Fresenius Medical Care October 2013 - Present
The Elite Wing January 2015 - July 2015
Game Face Nation January 2013 - January 2015
Other Worlds Games January 2011 - January 2013
Rose City Miniatures January 2011 - January 2012
Skills
Customer Service, Social Media Marketing, Employee Relations, Article Writing, Business Development, Sales, Direct Sales, Direct Marketing, Writing, Report Writing, News Writing, Creative Writing, Interviews, Newsletters, Presentations, Presenter, Video, Video Production, Video Editing, Video Games, Customer Relations, Customer Satisfaction, Customer Retention, Long-term Customer..., Social Media, Social Skills, Personal Development, Personal Training, Public Speaking, Leadership, Event Planning, Social Networking, Marketing, Training
Education
Portland State University
Bachelor's degree, English Language and Literature, General
Portland State University
Bachelor's degree, Philosophy
Convergys July 2015 - Present
Fresenius Medical Care October 2013 - Present
The Elite Wing January 2015 - July 2015
Game Face Nation January 2013 - January 2015
Other Worlds Games January 2011 - January 2013
Rose City Miniatures January 2011 - January 2012
Skills
Customer Service, Social Media Marketing, Employee Relations, Article Writing, Business Development, Sales, Direct Sales, Direct Marketing, Writing, Report Writing, News Writing, Creative Writing, Interviews, Newsletters, Presentations, Presenter, Video, Video Production, Video Editing, Video Games, Customer Relations, Customer Satisfaction, Customer Retention, Long-term Customer..., Social Media, Social Skills, Personal Development, Personal Training, Public Speaking, Leadership, Event Planning, Social Networking, Marketing, Training
Education
Portland State University
Bachelor's degree, English Language and Literature, General
Portland State University
Bachelor's degree, Philosophy
Edna Torres, MBA's Convergys Experience February 2011 - January 2012
Job Benefits Enrollment Manager
Industry Human Resources
Experience
Oasis Advantage May 2015 - Present
Express Scripts January 2012 - May 2015
Convergys February 2011 - January 2012
Kaplan University November 2009 - December 2010
Liberty Mutual Insurance March 2009 - November 2009
JPMorgan Chase 2005 - 2009
Brighthouse Networks 2004 - 2005
Skills
Cross-functional Team..., Mentoring, Management, Call Center, Leadership, Recruiting, Training, Talent Acquisition, Team Leadership, Talent Management, Project Management, Sales Management, Call Centers, Customer Satisfaction, Product Management, Strategy, Coaching, Process Improvement, Change Management, Strategic Planning, Sales, Business Process..., Team Building, Insurance, Contract Negotiation, Analytical Chemistry, Chemistry, Performance Management, Customer Service, CRM, Forecasting, Business Development, Analysis, Vendor Management, Operations Management, Marketing Strategy, Telecommunications, B2B, Employee Engagement, Customer Experience, Customer Retention, Account Management, Hiring, Healthcare, Leadership Development, Outsourcing, Business Analysis, Team Management, Employee Training, Program Management
Education
Belhaven College 2005 — 2007
MBA, Business Administration and Leadership
Purdue University
Post graduate work
UPR
B.S., Chemistry
Oasis Advantage May 2015 - Present
Express Scripts January 2012 - May 2015
Convergys February 2011 - January 2012
Kaplan University November 2009 - December 2010
Liberty Mutual Insurance March 2009 - November 2009
JPMorgan Chase 2005 - 2009
Brighthouse Networks 2004 - 2005
Skills
Cross-functional Team..., Mentoring, Management, Call Center, Leadership, Recruiting, Training, Talent Acquisition, Team Leadership, Talent Management, Project Management, Sales Management, Call Centers, Customer Satisfaction, Product Management, Strategy, Coaching, Process Improvement, Change Management, Strategic Planning, Sales, Business Process..., Team Building, Insurance, Contract Negotiation, Analytical Chemistry, Chemistry, Performance Management, Customer Service, CRM, Forecasting, Business Development, Analysis, Vendor Management, Operations Management, Marketing Strategy, Telecommunications, B2B, Employee Engagement, Customer Experience, Customer Retention, Account Management, Hiring, Healthcare, Leadership Development, Outsourcing, Business Analysis, Team Management, Employee Training, Program Management
Education
Belhaven College 2005 — 2007
MBA, Business Administration and Leadership
Purdue University
Post graduate work
UPR
B.S., Chemistry
Kimberly Linhart Kimberly Linhart's Convergys Experience Lead OperatorAnswernet PortlandMay 2008 - November 2010
Job Technical Support Representative at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys Lead OperatorAnswernet PortlandMay 2008 - November 2010
Education
Portland Community College 1998 — 1998
General Education Development
Convergys Lead OperatorAnswernet PortlandMay 2008 - November 2010
Education
Portland Community College 1998 — 1998
General Education Development
James Buschow James Buschow's Convergys Experience November 2013 - October 2014
Job Network Administrator at Kintechnology
Industry Information Technology and Services
Experience
Convergys November 2013 - October 2014
Dish Network August 2010 - January 2013
Loudoun County Treasurer's Office January 2008 - August 2010
Falls Church City Public Access Television February 2008 - June 2009
Delmarva Digital Media Group August 2006 - September 2007
Skills
Video Editing, Camera Operating, Video Production, Production Managment, Computer Hardware, Computer Repair, Satellite TV, Satellite Modems, Satellite Communications, Audio Post Production, English grammar, Computer Security, Computer Maintenance, Computer Network..., Cable Management, Multimedia, Technical Support, Network Security, Networking, Troubleshooting, Active Directory, Windows Server, DHCP, Security, Hardware
Education
Portland Community College 2013 — 2015
Associates of Applied Science, Computer Information Systems: Network Administration, GPA - 4.0 - President's List
University of North Carolina at Asheville 2003 — 2006
Bachelor of Arts, Mass Communication
George Mason High School 1997 — 2001
General Diploma, General Studies
Convergys November 2013 - October 2014
Dish Network August 2010 - January 2013
Loudoun County Treasurer's Office January 2008 - August 2010
Falls Church City Public Access Television February 2008 - June 2009
Delmarva Digital Media Group August 2006 - September 2007
Skills
Video Editing, Camera Operating, Video Production, Production Managment, Computer Hardware, Computer Repair, Satellite TV, Satellite Modems, Satellite Communications, Audio Post Production, English grammar, Computer Security, Computer Maintenance, Computer Network..., Cable Management, Multimedia, Technical Support, Network Security, Networking, Troubleshooting, Active Directory, Windows Server, DHCP, Security, Hardware
Education
Portland Community College 2013 — 2015
Associates of Applied Science, Computer Information Systems: Network Administration, GPA - 4.0 - President's List
University of North Carolina at Asheville 2003 — 2006
Bachelor of Arts, Mass Communication
George Mason High School 1997 — 2001
General Diploma, General Studies
Chris Hopkins Chris Hopkins's Convergys Experience January 1991 - July 1999
Job Talent Acquisition Strategy & Programs
Industry Computer Software
Experience
Intuit August 2011 - May 2014
Intuit October 2007 - July 2011
Intuit August 2004 - September 2007
Intuit July 2003 - August 2004
Intuit September 2001 - July 2003
Intuit May 2000 - August 2001
Intuit July 1999 - May 2000
Convergys January 1991 - July 1999
Skills
Analytics, Data Analysis, Talent Acquisition, Training, Business Intelligence, Customer Experience, Cross-functional Team..., Talent Management, Segmentation, Recruiting, Process Improvement, Data Mining, Business Analysis, Call Centers, Team Leadership, Program Management, Leadership, Interviews, Outsourcing, CRM, Web Analytics, Applicant Tracking..., Coaching, Temporary Placement, Customer Retention, Sourcing, Management, Strategy, Marketing, SaaS, Screening Resumes
Education
Portland State University 2010 — 2012
Bachelor of Arts (B.A.), Sociology, 3.52 GPA
Intuit August 2011 - May 2014
Intuit October 2007 - July 2011
Intuit August 2004 - September 2007
Intuit July 2003 - August 2004
Intuit September 2001 - July 2003
Intuit May 2000 - August 2001
Intuit July 1999 - May 2000
Convergys January 1991 - July 1999
Skills
Analytics, Data Analysis, Talent Acquisition, Training, Business Intelligence, Customer Experience, Cross-functional Team..., Talent Management, Segmentation, Recruiting, Process Improvement, Data Mining, Business Analysis, Call Centers, Team Leadership, Program Management, Leadership, Interviews, Outsourcing, CRM, Web Analytics, Applicant Tracking..., Coaching, Temporary Placement, Customer Retention, Sourcing, Management, Strategy, Marketing, SaaS, Screening Resumes
Education
Portland State University 2010 — 2012
Bachelor of Arts (B.A.), Sociology, 3.52 GPA
Ginger McConnell Ginger McConnell's Convergys Experience September 2009 - October 2011
Job A.A.S CIS: Network Administration
Industry Information Technology and Services
Experience
Convergys September 2009 - October 2011
Skills
MS Server 2008 & 2012 -..., MS Windows 7, 8, & 8.1, MS Office, Microsoft Project, Visual Studio, Visio, QuickBooks, VB.NET, C++, HTML,..., Linux, Virtualization, FTP, Systems Design, End-User Support &..., Technical Writing, Business Process..., Accounting, Administrative..., Technical...
Education
Portland Community College 2011 — 2015
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences, Network Administration, Graduated August 2015
Convergys September 2009 - October 2011
Skills
MS Server 2008 & 2012 -..., MS Windows 7, 8, & 8.1, MS Office, Microsoft Project, Visual Studio, Visio, QuickBooks, VB.NET, C++, HTML,..., Linux, Virtualization, FTP, Systems Design, End-User Support &..., Technical Writing, Business Process..., Accounting, Administrative..., Technical...
Education
Portland Community College 2011 — 2015
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences, Network Administration, Graduated August 2015
Timothy Conboy Timothy Conboy's Convergys Experience September 2010 - February 2011
Job Logistics and Supply Chain Professional
Industry Logistics and Supply Chain
Experience
Innotrac November 2014 - January 2015
Innotrac 2014 - 2015
Club Buddies April 2014 - October 2014
Club Q March 2014 - October 2014
Innotrac March 2014 - April 2014
AT&T January 2013 - January 2014
Convergys September 2010 - February 2011
25 Bellow October 2009 - December 2009
Scrubs Ave August 2008 - October 2009
RMS July 2008 - October 2008
Skills
Customer Service, Computer Maintenance, Troubleshooting
Education
Pueblo Community College 2015 — 2019
Associate's Degree
Pueblo West High School 2004 — 2008
High School, High School Diploma
Innotrac November 2014 - January 2015
Innotrac 2014 - 2015
Club Buddies April 2014 - October 2014
Club Q March 2014 - October 2014
Innotrac March 2014 - April 2014
AT&T January 2013 - January 2014
Convergys September 2010 - February 2011
25 Bellow October 2009 - December 2009
Scrubs Ave August 2008 - October 2009
RMS July 2008 - October 2008
Skills
Customer Service, Computer Maintenance, Troubleshooting
Education
Pueblo Community College 2015 — 2019
Associate's Degree
Pueblo West High School 2004 — 2008
High School, High School Diploma
Tammi Salazar Tammi Salazar's Convergys Experience May 2013 - April 2014
Job Customer Service professional
Industry Hospital & Health Care
Experience
Convergys May 2013 - April 2014
Life Care Centers of America 2013 - 2014
Skills
Data Entry, Healthcare, Customer Service, Outlook, Telephone Skills, Time Management, Research, Public Speaking
Education
Colorado Sate University-Pueblo 2009 — 2010
Social Work
Pueblo Community College 2006 — 2009
Associate of Arts (A.A.), Liberal Arts/ Social Work
Convergys May 2013 - April 2014
Life Care Centers of America 2013 - 2014
Skills
Data Entry, Healthcare, Customer Service, Outlook, Telephone Skills, Time Management, Research, Public Speaking
Education
Colorado Sate University-Pueblo 2009 — 2010
Social Work
Pueblo Community College 2006 — 2009
Associate of Arts (A.A.), Liberal Arts/ Social Work
Brian O'Hara's Convergys Experience 2009 - 2012
Job Sales Executive, Americas at NGDATA
Industry Computer Software
Experience
NGDATA January 2015 - Present
Verint-Systems 2012 - 2015
Convergys 2009 - 2012
Reconnex 2008 - 2009
Vertical Networks 1998 - 2008
Nortel Networks 1988 - 1998
Skills
Enterprise Software, Unified Communications, CRM, VoIP, IVR, Selling, WFO, Contact Centers, Strategy, Start-ups, Telecommunications, Solution Selling, Analytics, Managed Services, New Business Development, Integration, QM, Voice of the Customer..., EFM, Cloud/Hosted/SaaS..., Challenger, SaaS, Quality Management, Leadership, Go-to-market Strategy, Sales
Education
Providence College
BS, Business, Finance, General
NGDATA January 2015 - Present
Verint-Systems 2012 - 2015
Convergys 2009 - 2012
Reconnex 2008 - 2009
Vertical Networks 1998 - 2008
Nortel Networks 1988 - 1998
Skills
Enterprise Software, Unified Communications, CRM, VoIP, IVR, Selling, WFO, Contact Centers, Strategy, Start-ups, Telecommunications, Solution Selling, Analytics, Managed Services, New Business Development, Integration, QM, Voice of the Customer..., EFM, Cloud/Hosted/SaaS..., Challenger, SaaS, Quality Management, Leadership, Go-to-market Strategy, Sales
Education
Providence College
BS, Business, Finance, General
Marshall Peters Marshall Peters's Convergys Experience August 2010 - Present
Job Technical Support Professional II at Convergys
Industry Consumer Services
Experience
Convergys August 2010 - Present
Panda Restaurant Group August 2008 - June 2009
Pipeline LLC May 2006 - September 2006
Skills
Computer Hardware, Customer Service, Microsoft Office, Help Desk Support, Operating Systems, Computer Hardware..., Customer Satisfaction, Microsoft Excel, Microsoft Word, Client Relations, Computer Repair, Telephone Skills, Customer Retention, Customer Acquisition, Customer Insight, Customer Engagement, Computer Maintenance, Software Installation, Soft Skills
Education
Portland Community College 2012 — 2016
In Progress, Network and System Administration/Administrator
Liberty High School 2003 — 2006
Diploma, Engineering and Technology, Alumni
Convergys August 2010 - Present
Panda Restaurant Group August 2008 - June 2009
Pipeline LLC May 2006 - September 2006
Skills
Computer Hardware, Customer Service, Microsoft Office, Help Desk Support, Operating Systems, Computer Hardware..., Customer Satisfaction, Microsoft Excel, Microsoft Word, Client Relations, Computer Repair, Telephone Skills, Customer Retention, Customer Acquisition, Customer Insight, Customer Engagement, Computer Maintenance, Software Installation, Soft Skills
Education
Portland Community College 2012 — 2016
In Progress, Network and System Administration/Administrator
Liberty High School 2003 — 2006
Diploma, Engineering and Technology, Alumni
Naomi Nicoletti's Convergys Experience February 2006 - February 2008
Job Cardiac RN, CIU
Industry Hospital & Health Care
Experience
Vidant Medical Center August 2012 - Present
Pitt Community Collge May 2008 - December 2012
Army National Guard June 2002 - June 2010
Brown and wood February 2008 - August 2008
Convergys February 2006 - February 2008
Skills
Nursing, Critical Care, Coaching, Patient Education, Patient Safety, Healthcare, Cpr Certified, Medical Terminology, Patient Advocacy, Acute Care, Registered Nurses, Telemetry, Phlebotomy, BLS, Customer Service, Healthcare Information..., EMR, Hospitals, Home Care, Sales, ACLS, IV, Direct Patient Care, Nursing Care, Wound Care, Nursing Process, Vital Signs, BCLS, Infection Control, Central Lines, Cardiac Monitoring, Cardiac Care, Cardiology, Nursing Documentation, EHR, Medication..., CPR Certified
Education
Pitt Community College 2008 — 2012
Associate's degree, Registered Nursing/Registered Nurse
Vidant Medical Center August 2012 - Present
Pitt Community Collge May 2008 - December 2012
Army National Guard June 2002 - June 2010
Brown and wood February 2008 - August 2008
Convergys February 2006 - February 2008
Skills
Nursing, Critical Care, Coaching, Patient Education, Patient Safety, Healthcare, Cpr Certified, Medical Terminology, Patient Advocacy, Acute Care, Registered Nurses, Telemetry, Phlebotomy, BLS, Customer Service, Healthcare Information..., EMR, Hospitals, Home Care, Sales, ACLS, IV, Direct Patient Care, Nursing Care, Wound Care, Nursing Process, Vital Signs, BCLS, Infection Control, Central Lines, Cardiac Monitoring, Cardiac Care, Cardiology, Nursing Documentation, EHR, Medication..., CPR Certified
Education
Pitt Community College 2008 — 2012
Associate's degree, Registered Nursing/Registered Nurse
Jai Karuppuswamy Jai Karuppuswamy's Convergys Experience September 2002 - May 2008
Job Senior Business Solution Architect
Industry Computer Software
Experience
GE Capital December 2012 - Present
Citi March 2011 - December 2012
Fifth Third Bancorp June 2008 - March 2011
Convergys September 2002 - May 2008
Attachmate March 2001 - August 2002
University of Cincinnati, College of Business 1999 - 2001
Caterpillar Inc June 1997 - July 1999
Skills
J2EE Architecture, Apple iOS, Android, IVR, VXML, HTML5, Websphere, Weblogic, WebMethods, Spring, Web Services, REST, iOS, Java Enterprise Edition, SOA, Mobile Payments, Mobile Platforms, Architecture, Product Management, Tomcat, JMS, SDLC, Unix, Solution Architecture, Software Development, WebSphere Application..., Application Architecture, DB2, JSP, Requirements Analysis, Agile Methodologies, WebSphere, Enterprise Architecture, Architectures, Integration, Business Analysis, Spring Framework, Enterprise Software, HTML 5, Software Project..., WebLogic
Education
University of Cincinnati 1999 — 2001
MS
PSG College of Technology 1993 — 1997
Bachelor of Engineering
Sri Ramkrishna Higher Secondary School
GE Capital December 2012 - Present
Citi March 2011 - December 2012
Fifth Third Bancorp June 2008 - March 2011
Convergys September 2002 - May 2008
Attachmate March 2001 - August 2002
University of Cincinnati, College of Business 1999 - 2001
Caterpillar Inc June 1997 - July 1999
Skills
J2EE Architecture, Apple iOS, Android, IVR, VXML, HTML5, Websphere, Weblogic, WebMethods, Spring, Web Services, REST, iOS, Java Enterprise Edition, SOA, Mobile Payments, Mobile Platforms, Architecture, Product Management, Tomcat, JMS, SDLC, Unix, Solution Architecture, Software Development, WebSphere Application..., Application Architecture, DB2, JSP, Requirements Analysis, Agile Methodologies, WebSphere, Enterprise Architecture, Architectures, Integration, Business Analysis, Spring Framework, Enterprise Software, HTML 5, Software Project..., WebLogic
Education
University of Cincinnati 1999 — 2001
MS
PSG College of Technology 1993 — 1997
Bachelor of Engineering
Sri Ramkrishna Higher Secondary School
Dusan Nedeljkovic Dusan Nedeljkovic's Convergys Experience November 1998 - January 2013
Job CAD
Industry Information Technology and Services
Experience
i-TEN Associates May 2015 - Present
Convergys November 1998 - January 2013
West Interactive October 1997 - October 1998
OCLC July 1988 - June 1995
Skills
Eclipse, VXML, Java, SQL, C, HTML, JavaScript, Audium Builder, Pearl, Revit, AutoCAD Architecture, SketchUp
Education
Portland Community College 2013 — 2015
Associate's Degree, Architectural Design and Drafting, 4.0
The Ohio State University 1982 — 1987
Computer Science
i-TEN Associates May 2015 - Present
Convergys November 1998 - January 2013
West Interactive October 1997 - October 1998
OCLC July 1988 - June 1995
Skills
Eclipse, VXML, Java, SQL, C, HTML, JavaScript, Audium Builder, Pearl, Revit, AutoCAD Architecture, SketchUp
Education
Portland Community College 2013 — 2015
Associate's Degree, Architectural Design and Drafting, 4.0
The Ohio State University 1982 — 1987
Computer Science
Timothy Pettit Timothy Pettit's Convergys Experience Front End AssistantCostco WholesaleApril 2015 - Present
Job Front End Assistant at Costco Wholesale
Industry Outsourcing/Offshoring
Experience
Convergys Front End AssistantCostco WholesaleApril 2015 - Present
Stream Global Services October 2012 - October 2013
Skills
Troubleshooting, Call Centers, Team Management, Team Leadership, Vendor Management, Workforce Management, Technical Support, Training, BPO, Sla, Contact Centers, Service Delivery, Windows Phone, Software Documentation, Management, Customer Experience
Education
Nestucca High School 2000 — 2004
High School Diploma
Portland Community College
Convergys Front End AssistantCostco WholesaleApril 2015 - Present
Stream Global Services October 2012 - October 2013
Skills
Troubleshooting, Call Centers, Team Management, Team Leadership, Vendor Management, Workforce Management, Technical Support, Training, BPO, Sla, Contact Centers, Service Delivery, Windows Phone, Software Documentation, Management, Customer Experience
Education
Nestucca High School 2000 — 2004
High School Diploma
Portland Community College
Briley Wolf Beaton Briley Wolf Beaton's Convergys Experience July 2013 - November 2014
Job Trail Blazers Marketing Inc.
Industry Marketing and Advertising
Experience
Trail Blazers Marketing, Inc. January 2015 - Present
UPS November 2014 - January 2015
Convergys July 2013 - November 2014
Stream Global Services July 2013 - March 2014
Skills
Research, Data Analysis, Customer Service, Public Speaking, Teamwork, Healthcare, Social Media, Windows, Photoshop, PowerPoint, Microsoft Office
Education
Sunset High School 2008 — 2012
Portland State University
Trail Blazers Marketing, Inc. January 2015 - Present
UPS November 2014 - January 2015
Convergys July 2013 - November 2014
Stream Global Services July 2013 - March 2014
Skills
Research, Data Analysis, Customer Service, Public Speaking, Teamwork, Healthcare, Social Media, Windows, Photoshop, PowerPoint, Microsoft Office
Education
Sunset High School 2008 — 2012
Portland State University
Juvae Carmichael Juvae Carmichael's Convergys Experience 2013 - 2014
Job Student at Portland Community College
Industry Computer Hardware
Experience
Convergys 2013 - 2014
Skills
Microsoft Word, Hardware, HTML, Computer Repair, Troubleshooting, Java, Social Media, Photoshop, Windows, Microsoft Excel, Computer Hardware, Customer Service, Team Leadership, Microsoft Office, PowerPoint
Education
Portland Community College 2010 — 2014
Convergys 2013 - 2014
Skills
Microsoft Word, Hardware, HTML, Computer Repair, Troubleshooting, Java, Social Media, Photoshop, Windows, Microsoft Excel, Computer Hardware, Customer Service, Team Leadership, Microsoft Office, PowerPoint
Education
Portland Community College 2010 — 2014
Jennifer Ballan Jennifer Ballan's Convergys Experience April 2011 - February 2012
Job cashier at Mcdonalds
Industry Accounting
Experience
Mcdonalds November 2010 - Present
Convergys April 2011 - February 2012
Skills
Customer Service, Medical Billing, Medical Coding, Medical Terminology
Education
Stevens-Henager College-Murray 2012 — 2014
still attending, Health Information Management
Pinnacle Career Institute-North Kansas City 2008 — 2009
Certificate, Insurance billing and coding
Mcdonalds November 2010 - Present
Convergys April 2011 - February 2012
Skills
Customer Service, Medical Billing, Medical Coding, Medical Terminology
Education
Stevens-Henager College-Murray 2012 — 2014
still attending, Health Information Management
Pinnacle Career Institute-North Kansas City 2008 — 2009
Certificate, Insurance billing and coding
Ron Reblando, MBA Ron Reblando, MBA's Convergys Experience 2007 - March 2012
Job Vice President, Finance & Strategy
Industry Hospital & Health Care
Experience
Alpha Telehealth March 2012 - Present
Hispanic Chamber Cincinnati 2008 - Present
Greater Cincinnati Independent Business Alliance (CiNBA) January 2013 - Present
Convergys 2007 - March 2012
Skills
Strategic Planning, Process Improvement, Operations Management, Program Management, Cross-functional Team..., Competitive Analysis, Strategy, Budgets, Forecasting, Product Development, Financial Analysis, Start-ups, Leadership, Change Management, Mergers & Acquisitions, Team Building, Outsourcing, Marketing Strategy, Business Strategy, Customer Service, CRM, Vendor Management, Telecommunications, Executive Management, Business Process..., Business Development, Strategic Partnerships, Business Planning, Call Centers, Management, Training, Management Consulting, Analysis, Marketing, Product Management, Entrepreneurship, Social Media, Analytics, P&L Management, Team Leadership, Nonprofits
Education
Yale University - Yale School of Management 1991 — 1993
MBA, Finance. Operations & Production Mgmt. International Business.
Pomona College 1984 — 1988
Mathematical Economics
Alpha Telehealth March 2012 - Present
Hispanic Chamber Cincinnati 2008 - Present
Greater Cincinnati Independent Business Alliance (CiNBA) January 2013 - Present
Convergys 2007 - March 2012
Skills
Strategic Planning, Process Improvement, Operations Management, Program Management, Cross-functional Team..., Competitive Analysis, Strategy, Budgets, Forecasting, Product Development, Financial Analysis, Start-ups, Leadership, Change Management, Mergers & Acquisitions, Team Building, Outsourcing, Marketing Strategy, Business Strategy, Customer Service, CRM, Vendor Management, Telecommunications, Executive Management, Business Process..., Business Development, Strategic Partnerships, Business Planning, Call Centers, Management, Training, Management Consulting, Analysis, Marketing, Product Management, Entrepreneurship, Social Media, Analytics, P&L Management, Team Leadership, Nonprofits
Education
Yale University - Yale School of Management 1991 — 1993
MBA, Finance. Operations & Production Mgmt. International Business.
Pomona College 1984 — 1988
Mathematical Economics
Thom Vincent's Convergys Experience 1994 - 1999
Job
Industry Information Technology and Services
Experience
Ivy Tech Community College, Healthcare Support 2012 - Present
Healthcare Services 2011 - 2012
Unisys 2008 - 2010
Devis 2001 - 2007
Techno Democracy Project 2000 - 2001
FansEdge 1999 - 2000
Convergys 1994 - 1999
Skills
Requirements Gathering, Business Analysis, Visio, Requirements Analysis, SQL, SDLC, Software Project...
Education
Purdue University
Ivy Tech Community College, Healthcare Support 2012 - Present
Healthcare Services 2011 - 2012
Unisys 2008 - 2010
Devis 2001 - 2007
Techno Democracy Project 2000 - 2001
FansEdge 1999 - 2000
Convergys 1994 - 1999
Skills
Requirements Gathering, Business Analysis, Visio, Requirements Analysis, SQL, SDLC, Software Project...
Education
Purdue University
Babak Seyed Shakeri Babak Seyed Shakeri's Convergys Experience July 2013 - Present
Job Owner at Rose City Swing Events
Industry Events Services
Experience
Rose City Swing Events January 2014 - Present
Convergys July 2013 - Present
JC Penny July 2010 - September 2013
Skills
Corporate Events, Event Management, Entrepreneurship, Social Media Marketing, Marketing Strategy, Social Media, Marketing, New Business Development, Marketing Communications, Online Advertising
Education
Portland State University 2012 — 2016
Rose City Swing Events January 2014 - Present
Convergys July 2013 - Present
JC Penny July 2010 - September 2013
Skills
Corporate Events, Event Management, Entrepreneurship, Social Media Marketing, Marketing Strategy, Social Media, Marketing, New Business Development, Marketing Communications, Online Advertising
Education
Portland State University 2012 — 2016
Chelsea Harrison's Convergys Experience September 2011 - May 2012
Job Office Assistant at Hardee Heating And Air
Industry Hospitality
Experience
Hardee Company, Inc. January 2015 - Present
Scentsy, Inc. February 2012 - August 2015
Mid-East Regional Housing Authority May 2014 - August 2014
CenturyLink May 2013 - December 2013
Sheetz November 2012 - May 2013
Convergys September 2011 - May 2012
CenturyLink November 2011 - April 2012
Skills
Customer Service, Customer Retention, Sales, Selling, Customer Satisfaction, Call Centers, Account Management, Team Leadership, Outlook, Data Entry
Education
NC Dental U 2011 — 2011
Dental Assistant 1 Certification
Pitt Community College 2009 — 2011
Junius H Rose High School 2005 — 2009
High School
Pitt Community College
Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Hardee Company, Inc. January 2015 - Present
Scentsy, Inc. February 2012 - August 2015
Mid-East Regional Housing Authority May 2014 - August 2014
CenturyLink May 2013 - December 2013
Sheetz November 2012 - May 2013
Convergys September 2011 - May 2012
CenturyLink November 2011 - April 2012
Skills
Customer Service, Customer Retention, Sales, Selling, Customer Satisfaction, Call Centers, Account Management, Team Leadership, Outlook, Data Entry
Education
NC Dental U 2011 — 2011
Dental Assistant 1 Certification
Pitt Community College 2009 — 2011
Junius H Rose High School 2005 — 2009
High School
Pitt Community College
Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Crystal Gonzales Crystal Gonzales's Convergys Experience 2005 - 2007
Job Financial Counselor at Women's Healthcare Associates, LLC
Industry Human Resources
Experience
Women's Healthcare Associates, LLC January 2013 - Present
Women's Healthcare Associates June 2008 - January 2013
Convergys 2005 - 2007
Beaverton Vision World 2003 - 2005
Oregon Optometric Group 2002 - 2003
Blockbuster Video January 1999 - January 2002
Skills
Human Resources, Insurance, Customer Service, Data Entry, Customer Satisfaction, Call Center, Outlook, Phone Etiquette, 10 Key, Time Management, File Management, Medical Terminology, Phone Skills
Education
Portland State University 2008 — 2010
Bachelor of Science, Human Resources and Leadership Management
Portland Community College 2006 — 2008
Associate of Science, Business Administration and Management, General
Women's Healthcare Associates, LLC January 2013 - Present
Women's Healthcare Associates June 2008 - January 2013
Convergys 2005 - 2007
Beaverton Vision World 2003 - 2005
Oregon Optometric Group 2002 - 2003
Blockbuster Video January 1999 - January 2002
Skills
Human Resources, Insurance, Customer Service, Data Entry, Customer Satisfaction, Call Center, Outlook, Phone Etiquette, 10 Key, Time Management, File Management, Medical Terminology, Phone Skills
Education
Portland State University 2008 — 2010
Bachelor of Science, Human Resources and Leadership Management
Portland Community College 2006 — 2008
Associate of Science, Business Administration and Management, General
Jack Freker Jack Freker's Convergys Experience 1992 - 2005
Job CEO Business Services, Technology Services, BPO, Outsourcing and Global Operations Leadership.
Industry Information Technology and Services
Experience
Private Equity and Investment Banking 2013 - Present
First Advantage 2011 - 2013
Zenta 2006 - 2011
Oblicore 2005 - 2006
Convergys 1992 - 2005
Skills
Offshoring, Business Development, Sales, BPO, Marketing, Executive Management, Vendor Management, Outsourcing, Workforce Management, Call Center, Strategy, Talent Acquisition, Leadership, Consulting, Change Management, Professional Services, Cross-functional Team..., Call Centers, Team Management, Process Improvement, Recruiting, CRM, Business Process..., Telecommunications, Start-ups, Management, SaaS, Mergers & Acquisitions, Enterprise Software, Management Consulting, Customer Experience, Operations Management, Lead Generation, Solution Selling, Business Strategy, Account Management, Performance Management, Financial Services, Team Building, P&L Management, Strategic Partnerships, Customer Satisfaction, Screening, Analytics, Training, Service Delivery, Program Management
Education
Princeton University
Bachelor's Degree
Private Equity and Investment Banking 2013 - Present
First Advantage 2011 - 2013
Zenta 2006 - 2011
Oblicore 2005 - 2006
Convergys 1992 - 2005
Skills
Offshoring, Business Development, Sales, BPO, Marketing, Executive Management, Vendor Management, Outsourcing, Workforce Management, Call Center, Strategy, Talent Acquisition, Leadership, Consulting, Change Management, Professional Services, Cross-functional Team..., Call Centers, Team Management, Process Improvement, Recruiting, CRM, Business Process..., Telecommunications, Start-ups, Management, SaaS, Mergers & Acquisitions, Enterprise Software, Management Consulting, Customer Experience, Operations Management, Lead Generation, Solution Selling, Business Strategy, Account Management, Performance Management, Financial Services, Team Building, P&L Management, Strategic Partnerships, Customer Satisfaction, Screening, Analytics, Training, Service Delivery, Program Management
Education
Princeton University
Bachelor's Degree
Angela Morrow's Convergys Experience 2007 - 2010
Job SAP Alliances and GTM Sr.Program Manager
Industry Information Technology and Services
Experience
Open Text 2011 - Present
APAC Customer Services 2010 - 2011
Convergys 2007 - 2010
c4yourself, ltd. 2005 - 2007
SAP 2003 - 2005
SAP 2001 - 2003
SAP 1999 - 2001
Bioanalytical Systems 1997 - 1999
Great Lakes Chemical 1994 - 1997
Skills
SAP HR, Shared Service Center, HR Transformation, HR Service Delivery, Employee Engagement, CRM, Human Resources, Consulting, Talent Acquisition, Strategy, Outsourcing, Business Process, Management, Recruiting, Program Management, Project Management, SAP, Event Management, Product Management, Leadership, Enterprise Software, Integrated Marketing, Marketing, Business Development, Personnel Management, Market Research, Training, Employee Benefits, Analysis, Project Planning, Internal Communications, Talent Management, Lead Generation
Education
Purdue University 1995 — 1999
M.S., Industrial Technology
Purdue University 1989 — 1994
B.S., Organizational Leadership and Supervision
Open Text 2011 - Present
APAC Customer Services 2010 - 2011
Convergys 2007 - 2010
c4yourself, ltd. 2005 - 2007
SAP 2003 - 2005
SAP 2001 - 2003
SAP 1999 - 2001
Bioanalytical Systems 1997 - 1999
Great Lakes Chemical 1994 - 1997
Skills
SAP HR, Shared Service Center, HR Transformation, HR Service Delivery, Employee Engagement, CRM, Human Resources, Consulting, Talent Acquisition, Strategy, Outsourcing, Business Process, Management, Recruiting, Program Management, Project Management, SAP, Event Management, Product Management, Leadership, Enterprise Software, Integrated Marketing, Marketing, Business Development, Personnel Management, Market Research, Training, Employee Benefits, Analysis, Project Planning, Internal Communications, Talent Management, Lead Generation
Education
Purdue University 1995 — 1999
M.S., Industrial Technology
Purdue University 1989 — 1994
B.S., Organizational Leadership and Supervision
Mark Burgbacher's Convergys Experience June 1992 - June 1994
Job Cloud Evangelist Leader for Verizon Cloud
Industry Information Technology and Services
Experience
Verizon Enterprise Solutions May 2015 - Present
CSC February 2013 - April 2015
CSC July 2010 - February 2013
CSC Consulting July 2002 - July 2010
CSC Consulting June 1994 - July 2002
Convergys June 1992 - June 1994
Bell Laboratories January 1986 - June 1992
Skills
Cloud Computing, Performance Engineering, Global Alliance..., Architecture, SaaS, Enterprise Architecture, Solution Architecture, IT Strategy, SOA, Data Center, SDLC, Virtualization, Technical Leadership, Disaster Recovery, Integration
Education
Purdue University 1984 — 1985
Masters, Computer Sciences
Purdue University 1980 — 1984
Bachelor, Computer Sciences
Verizon Enterprise Solutions May 2015 - Present
CSC February 2013 - April 2015
CSC July 2010 - February 2013
CSC Consulting July 2002 - July 2010
CSC Consulting June 1994 - July 2002
Convergys June 1992 - June 1994
Bell Laboratories January 1986 - June 1992
Skills
Cloud Computing, Performance Engineering, Global Alliance..., Architecture, SaaS, Enterprise Architecture, Solution Architecture, IT Strategy, SOA, Data Center, SDLC, Virtualization, Technical Leadership, Disaster Recovery, Integration
Education
Purdue University 1984 — 1985
Masters, Computer Sciences
Purdue University 1980 — 1984
Bachelor, Computer Sciences
Joe Doherty's Convergys Experience August 2001 - January 2005
Job
Industry Information Technology and Services
Experience
UNICOM Engineering August 2013 - Present
Aria Solutions February 2012 - Present
Contact Solutions October 2009 - January 2012
Genesys, an Alcatel-Lucent Company 2005 - 2009
Genesys 2005 - 2009
Convergys August 2001 - January 2005
Octel Communications September 1996 - December 2000
Octel Communications September 1996 - December 1998
Centigram February 1995 - September 1996
Skills
Product Development, IVR, Unified Communications, Management Consulting, Call Center, SaaS, Enterprise Software, CTI, Contact Centers
Education
Providence College 1976 — 1980
B.S.
UNICOM Engineering August 2013 - Present
Aria Solutions February 2012 - Present
Contact Solutions October 2009 - January 2012
Genesys, an Alcatel-Lucent Company 2005 - 2009
Genesys 2005 - 2009
Convergys August 2001 - January 2005
Octel Communications September 1996 - December 2000
Octel Communications September 1996 - December 1998
Centigram February 1995 - September 1996
Skills
Product Development, IVR, Unified Communications, Management Consulting, Call Center, SaaS, Enterprise Software, CTI, Contact Centers
Education
Providence College 1976 — 1980
B.S.
Jill (Judge) Gruen's Convergys Experience June 2004 - July 2007
Job Marketing Campaign Manager at Cold Jet
Industry Marketing and Advertising
Experience
Cold Jet October 2007 - Present
Convergys June 2004 - July 2007
PlusSize.com January 2000 - February 2004
Structural Dynamics Research Corporation July 1994 - December 2000
SDRC 1996 - 2000
Prestige Travel, Inc. February 1987 - July 1994
Skills
HTML, Online Marketing, Lead Generation, Quality Assurance, Online Advertising, Google Adwords..., Online Lead Generation, Management, Strategy, SEM, Sales, Marketing, SEO, Advertising, Web Marketing, CRM, Marketing Strategy
Education
Pittsburgh Technical Institute 1985 — 1986
Associate Degree, Travel & Tourism Administration
Milford High School 1982 — 1985
Diploma, 1985
Grafton 1971 — 1977
Cold Jet October 2007 - Present
Convergys June 2004 - July 2007
PlusSize.com January 2000 - February 2004
Structural Dynamics Research Corporation July 1994 - December 2000
SDRC 1996 - 2000
Prestige Travel, Inc. February 1987 - July 1994
Skills
HTML, Online Marketing, Lead Generation, Quality Assurance, Online Advertising, Google Adwords..., Online Lead Generation, Management, Strategy, SEM, Sales, Marketing, SEO, Advertising, Web Marketing, CRM, Marketing Strategy
Education
Pittsburgh Technical Institute 1985 — 1986
Associate Degree, Travel & Tourism Administration
Milford High School 1982 — 1985
Diploma, 1985
Grafton 1971 — 1977
David Policar's Convergys Experience January 2006 - September 2006
Job Experienced Quality Analyst and Customer Service Liaison
Industry Consumer Services
Experience
Convergys/Sitel 2004 - Present
Netflix September 2006 - October 2007
Convergys January 2006 - September 2006
Sitel June 2003 - December 2005
Hollywood Entertainment May 2003 - March 2005
Education
Portland Community College
Associates, Computer Science
Convergys/Sitel 2004 - Present
Netflix September 2006 - October 2007
Convergys January 2006 - September 2006
Sitel June 2003 - December 2005
Hollywood Entertainment May 2003 - March 2005
Education
Portland Community College
Associates, Computer Science
Shwetha Narayanan's Convergys Experience June 2008 - April 2009
Job Sr. HRIM Analyst at Cadence Design Systems
Industry Human Resources
Experience
Cadence Design Systems September 2015 - Present
Ruckus Wireless August 2013 - September 2015
Golfsmith International May 2013 - June 2013
VMware January 2011 - May 2013
Texas Workforce Commission April 2009 - December 2009
Convergys June 2008 - April 2009
Inforide Technologies December 2007 - May 2008
S1 Services March 2005 - March 2006
Allsec Technologies May 2003 - December 2003
Skills
Generalist, HRIS, Recruiting, Training, New Hire Orientations, EEOC, Performance Appraisal, Deferred Compensation, Job Descriptions, Human Resources, Employee Relations, Talent Acquisition, Performance Management, HR Policies, Employee Engagement, Talent Management, Technical Recruiting, Sourcing, Employee Training, User Documentation
Education
Texas State University 2007 — 2009
MS, Human Resource Management
University of Pune 2004 — 2006
MS, Personnel Management and Industrial Relations
Pondicherry University 2003 — 2004
PGD, Human Resource Management
University of Madras 1999 — 2002
BS, Commerce
Cadence Design Systems September 2015 - Present
Ruckus Wireless August 2013 - September 2015
Golfsmith International May 2013 - June 2013
VMware January 2011 - May 2013
Texas Workforce Commission April 2009 - December 2009
Convergys June 2008 - April 2009
Inforide Technologies December 2007 - May 2008
S1 Services March 2005 - March 2006
Allsec Technologies May 2003 - December 2003
Skills
Generalist, HRIS, Recruiting, Training, New Hire Orientations, EEOC, Performance Appraisal, Deferred Compensation, Job Descriptions, Human Resources, Employee Relations, Talent Acquisition, Performance Management, HR Policies, Employee Engagement, Talent Management, Technical Recruiting, Sourcing, Employee Training, User Documentation
Education
Texas State University 2007 — 2009
MS, Human Resource Management
University of Pune 2004 — 2006
MS, Personnel Management and Industrial Relations
Pondicherry University 2003 — 2004
PGD, Human Resource Management
University of Madras 1999 — 2002
BS, Commerce
Ryan Keene's Convergys Experience 2006 - 2007
Job Biomedical Technician II at Providence Health & Services
Industry Hospital & Health Care
Experience
Providence Health & Services January 2015 - Present
Providence Health & Services January 2012 - January 2015
Comcast Cable 2008 - 2009
Convergys 2006 - 2007
Sitel 2004 - 2006
Carr Auto Group 2004 - 2004
Century 21 - Wright, Christie & Associates 2003 - 2003
Precision Import Repair 1990 - 2002
Skills
Customer Service, Troubleshooting, Medical Devices, Hospitals, Healthcare Information..., Healthcare, Software Documentation, Microsoft Office, Electronics, HL7, HIPAA, Cross-functional Team..., Team Building, Process Improvement, Patient Safety, Project Management
Education
Portland Community College 2010 — 2011
Associate of Arts and Sciences (A.A.S.), EET: Biomedical Engineering Technology
Providence Health & Services January 2015 - Present
Providence Health & Services January 2012 - January 2015
Comcast Cable 2008 - 2009
Convergys 2006 - 2007
Sitel 2004 - 2006
Carr Auto Group 2004 - 2004
Century 21 - Wright, Christie & Associates 2003 - 2003
Precision Import Repair 1990 - 2002
Skills
Customer Service, Troubleshooting, Medical Devices, Hospitals, Healthcare Information..., Healthcare, Software Documentation, Microsoft Office, Electronics, HL7, HIPAA, Cross-functional Team..., Team Building, Process Improvement, Patient Safety, Project Management
Education
Portland Community College 2010 — 2011
Associate of Arts and Sciences (A.A.S.), EET: Biomedical Engineering Technology
Hui Ai Chan's Convergys Experience 2006 - May 2009
Job SDET at Premera Blue Cross
Industry Information Technology and Services
Experience
Premera Blue Cross October 2009 - Present
Convergys 2006 - May 2009
Convergys 2003 - 2006
Convergys 2001 - 2003
Purdue University 1999 - 2000
Skills
Test Planning, Quality Center, User Acceptance Testing, System Testing, SDLC, Test Automation, QTP, Visual Studio, VB.NET, C#, Java, SQL, Web Services, SOA, Agile Testing, TFS, Business Analysis, Defect Tracking, Integration Testing, Manual Testing, Microsoft SQL Server, Oracle, PL/SQL, Regression Testing, Scrum, Software Quality..., Test Cases, Unix, Software Development, Integration, Software Documentation, Waterfall, Visual Basic, Unix Shell Scripting, Requirements Gathering
Education
Purdue University 1998 — 2000
BS, Computer Science
Premera Blue Cross October 2009 - Present
Convergys 2006 - May 2009
Convergys 2003 - 2006
Convergys 2001 - 2003
Purdue University 1999 - 2000
Skills
Test Planning, Quality Center, User Acceptance Testing, System Testing, SDLC, Test Automation, QTP, Visual Studio, VB.NET, C#, Java, SQL, Web Services, SOA, Agile Testing, TFS, Business Analysis, Defect Tracking, Integration Testing, Manual Testing, Microsoft SQL Server, Oracle, PL/SQL, Regression Testing, Scrum, Software Quality..., Test Cases, Unix, Software Development, Integration, Software Documentation, Waterfall, Visual Basic, Unix Shell Scripting, Requirements Gathering
Education
Purdue University 1998 — 2000
BS, Computer Science
Karl Kuehner's Convergys Experience January 1999 - January 2010
Job Sr Enterprise Architect at Voya Financial
Industry Information Technology and Services
Experience
Voya Financial January 2010 - Present
Convergys January 1999 - January 2010
MediaOne 1996 - 1999
UPS 1994 - 1996
Education
University of Florida 2007 — 2009
MBA, Business Administration
Purdue University 1989 — 1994
BSME, Mechanical Engineering
Voya Financial January 2010 - Present
Convergys January 1999 - January 2010
MediaOne 1996 - 1999
UPS 1994 - 1996
Education
University of Florida 2007 — 2009
MBA, Business Administration
Purdue University 1989 — 1994
BSME, Mechanical Engineering
Josh Garst's Convergys Experience January 2011 - May 2011
Job System/Network Administrator
Industry Computer Networking
Experience
CHS April 2014 - July 2014
Genesco February 2014 - March 2014
Art's Electric, Inc. May 2011 - August 2012
Convergys January 2011 - May 2011
Hewlett-Packard February 2010 - November 2010
Healthways October 2009 - January 2010
John W. McDougall Co., Inc. November 2008 - January 2009
Community Health Systems February 2008 - November 2008
Regions Financial Corporation October 2007 - December 2007
Skills
Technical Support, Windows Server, Active Directory
Education
Pittsburgh Technical Institute 2005 — 2007
Associate in Science Degree, Information Technology, Concentrated in Network Security & Computer Forensics
CHS April 2014 - July 2014
Genesco February 2014 - March 2014
Art's Electric, Inc. May 2011 - August 2012
Convergys January 2011 - May 2011
Hewlett-Packard February 2010 - November 2010
Healthways October 2009 - January 2010
John W. McDougall Co., Inc. November 2008 - January 2009
Community Health Systems February 2008 - November 2008
Regions Financial Corporation October 2007 - December 2007
Skills
Technical Support, Windows Server, Active Directory
Education
Pittsburgh Technical Institute 2005 — 2007
Associate in Science Degree, Information Technology, Concentrated in Network Security & Computer Forensics
Lucas G Hamilton's Convergys Experience August 2005 - April 2006
Job Trader Assistant
Industry Building Materials
Experience
Shelter Products Inc September 2013 - Present
Wells Fargo May 2013 - September 2013
Gryphone Global April 2013 - May 2013
Sprint April 2006 - March 2013
Convergys August 2005 - April 2006
Convergys June 2004 - July 2005
Affiliate Computer Services Inc. April 2002 - June 2004
Skills
Customer Service, Sales Operations, Customer Satisfaction, Salesforce.com, Sales Process, Employee Training, Team Building, Sales Support, Billing, Microsoft Office, Technical Writing, Facilities Management, Administrative Support, Team Coordination, Training & Development, Wireless, Direct Sales, Customer Retention, CRM, Account Management, Sales, Invoicing
Education
Portland Community College 2012 — 2015
Computer and Information Sciences and Support Services
Tigard High School 1997 — 2001
Shelter Products Inc September 2013 - Present
Wells Fargo May 2013 - September 2013
Gryphone Global April 2013 - May 2013
Sprint April 2006 - March 2013
Convergys August 2005 - April 2006
Convergys June 2004 - July 2005
Affiliate Computer Services Inc. April 2002 - June 2004
Skills
Customer Service, Sales Operations, Customer Satisfaction, Salesforce.com, Sales Process, Employee Training, Team Building, Sales Support, Billing, Microsoft Office, Technical Writing, Facilities Management, Administrative Support, Team Coordination, Training & Development, Wireless, Direct Sales, Customer Retention, CRM, Account Management, Sales, Invoicing
Education
Portland Community College 2012 — 2015
Computer and Information Sciences and Support Services
Tigard High School 1997 — 2001
Ken Scheel's Convergys Experience March 2013 - Present
Job Tech Support Specialist
Industry Telecommunications
Experience
Convergys March 2013 - Present
Boly:Welch March 2012 - Present
MarketSource Inc. January 2009 - March 2013
Valley Growers June 2008 - September 2008
Fry's Electronics June 2005 - February 2007
Popeyes Louisiana Kitchen June 2003 - June 2005
Skills
Retail, Customer Service, Merchandising, POS, Inventory Management, Customer Satisfaction, Inventory Control, Sales, Time Management, Computer Repair, Process Scheduler, Customer Retention, Outlook, Retail Sales, Account Management, Salesforce.com, Direct Sales, Teamwork, Data Entry, Microsoft Word, Customer Experience, Microsoft Office, PowerPoint, Consumer Electronics, Telephone Skills, Call Centers, Cashiering, Training, Sales Management
Education
Western Oregon University 2008 — 2012
Bachelor's degree, Computer Science, Psychology, 2.94
Portland Community College 2005 — 2008
Associate of the Arts, 3.17
Convergys March 2013 - Present
Boly:Welch March 2012 - Present
MarketSource Inc. January 2009 - March 2013
Valley Growers June 2008 - September 2008
Fry's Electronics June 2005 - February 2007
Popeyes Louisiana Kitchen June 2003 - June 2005
Skills
Retail, Customer Service, Merchandising, POS, Inventory Management, Customer Satisfaction, Inventory Control, Sales, Time Management, Computer Repair, Process Scheduler, Customer Retention, Outlook, Retail Sales, Account Management, Salesforce.com, Direct Sales, Teamwork, Data Entry, Microsoft Word, Customer Experience, Microsoft Office, PowerPoint, Consumer Electronics, Telephone Skills, Call Centers, Cashiering, Training, Sales Management
Education
Western Oregon University 2008 — 2012
Bachelor's degree, Computer Science, Psychology, 2.94
Portland Community College 2005 — 2008
Associate of the Arts, 3.17
Vishal Grover's Convergys Experience 2009 - 2010
Job VOIP Telecom Testing
Industry Computer Software
Experience
GENBAND October 2014 - Present
GlobalLogic July 2011 - October 2014
Cisco ODC at Aricent April 2010 - July 2011
Convergys 2009 - 2010
Reliance Technology Innovation Centre , Gurgaon February 2009 - July 2009
Skills
Solaris, ARP, Linux, TCP/IP, RIP, OSPF, SIP, MEGACO, MGCP, RTP, IPv6, RARP, ATM networks, T1, E1, IPv4, ISDN, h323, H.323, VoIP, Testing, RADIUS, Regression Testing, Requirements Analysis, ClearCase, Wireshark, SS7, IXIA, Telecommunications, Networking, Unix, Cisco Technologies, Switches, C, Python
Education
Punjab Technical University 2005 — 2009
B.Tech, Computer Science & Engineering
GENBAND October 2014 - Present
GlobalLogic July 2011 - October 2014
Cisco ODC at Aricent April 2010 - July 2011
Convergys 2009 - 2010
Reliance Technology Innovation Centre , Gurgaon February 2009 - July 2009
Skills
Solaris, ARP, Linux, TCP/IP, RIP, OSPF, SIP, MEGACO, MGCP, RTP, IPv6, RARP, ATM networks, T1, E1, IPv4, ISDN, h323, H.323, VoIP, Testing, RADIUS, Regression Testing, Requirements Analysis, ClearCase, Wireshark, SS7, IXIA, Telecommunications, Networking, Unix, Cisco Technologies, Switches, C, Python
Education
Punjab Technical University 2005 — 2009
B.Tech, Computer Science & Engineering
Jason Pilling's Convergys Experience 2000 - 2007
Job Registered Nurse at Northern Navajo Medical Center
Industry Hospital & Health Care
Experience
Northern Navajo Medical Center April 2014 - Present
Intermountain Health Care July 2008 - January 2014
Convergys 2000 - 2007
Skills
Registered Nurses, ACLS, PALS, BLS, Medical/Surgical, Healthcare, Hospitals, HIPAA, Patient Safety, Inpatient, Nursing, Customer Service, Vital Signs, Leadership, Team Building, Management, Strategic Planning, Healthcare Management, Public Speaking, Training
Education
Provo College-Provo 2012 — 2013
Associate of Arts (AA), Registered Nursing/Registered Nurse
Provo College-Provo 2012 — 2013
Associate's degree, Registered Nursing/Registered Nurse
Northern Navajo Medical Center April 2014 - Present
Intermountain Health Care July 2008 - January 2014
Convergys 2000 - 2007
Skills
Registered Nurses, ACLS, PALS, BLS, Medical/Surgical, Healthcare, Hospitals, HIPAA, Patient Safety, Inpatient, Nursing, Customer Service, Vital Signs, Leadership, Team Building, Management, Strategic Planning, Healthcare Management, Public Speaking, Training
Education
Provo College-Provo 2012 — 2013
Associate of Arts (AA), Registered Nursing/Registered Nurse
Provo College-Provo 2012 — 2013
Associate's degree, Registered Nursing/Registered Nurse
Brenda Falcon, PHR's Convergys Experience January 2006 - June 2006
Job Human Resources Manager
Industry Telecommunications
Experience
Telecommunications Company January 2011 - Present
Telecommunications Company August 2008 - December 2010
Kelly Services 2006 - 2008
Convergys January 2006 - June 2006
Sitel April 2000 - June 2006
Skills
Recruiting, Talent Acquisition, Employee Relations, Technical Recruiting, Onboarding, Applicant Tracking..., Workforce Planning, Performance Management, HRIS, College Recruiting, Screening, Talent Management, Benefits Negotiation, Sourcing, Personnel Management, Temporary Staffing, Deferred Compensation, New Hire Orientations, Taleo, Employee Engagement, Human Resources, Temporary Placement
Education
The SHRM Learning System 2010 — 2012
Professional in Human Resources Certificate, Human Resources Management/Personnel Administration, General
Portland Community College 2004 — 2010
Telecommunications Company January 2011 - Present
Telecommunications Company August 2008 - December 2010
Kelly Services 2006 - 2008
Convergys January 2006 - June 2006
Sitel April 2000 - June 2006
Skills
Recruiting, Talent Acquisition, Employee Relations, Technical Recruiting, Onboarding, Applicant Tracking..., Workforce Planning, Performance Management, HRIS, College Recruiting, Screening, Talent Management, Benefits Negotiation, Sourcing, Personnel Management, Temporary Staffing, Deferred Compensation, New Hire Orientations, Taleo, Employee Engagement, Human Resources, Temporary Placement
Education
The SHRM Learning System 2010 — 2012
Professional in Human Resources Certificate, Human Resources Management/Personnel Administration, General
Portland Community College 2004 — 2010
Amrinder Chadha's Convergys Experience June 2003 - January 2005
Job Senior Program Manager at Microsoft
Industry Computer Software
Experience
Microsoft March 2012 - Present
Microsoft January 2007 - February 2012
Infosys January 2005 - January 2007
Convergys June 2003 - January 2005
Skills
Enterprise Software, ITIL, IT Service Management, Service Delivery, Vendor Management, Cloud Computing, Windows Server, Microsoft SQL Server, Solution Architecture, Virtualization, Microsoft Technologies, IT Operations
Education
Punjab Technical University 1999 — 2003
B-Tech, Computer Science
Microsoft March 2012 - Present
Microsoft January 2007 - February 2012
Infosys January 2005 - January 2007
Convergys June 2003 - January 2005
Skills
Enterprise Software, ITIL, IT Service Management, Service Delivery, Vendor Management, Cloud Computing, Windows Server, Microsoft SQL Server, Solution Architecture, Virtualization, Microsoft Technologies, IT Operations
Education
Punjab Technical University 1999 — 2003
B-Tech, Computer Science
David Hendel, B.S., M.A.'s Convergys Experience February 2004 - March 2005
Job Freelance HR/OD Assistant
Industry Human Resources
Experience
Star Protection Agency, LLC May 2010 - March 2015
Northwest Protective Service August 2008 - August 2009
Commmunity Abuse Prevention Services Agency (CAPSA) February 2007 - February 2008
Utah State University August 2007 - December 2007
Farrah's Sunwear May 2005 - March 2006
Convergys February 2004 - March 2005
Feature Films for Families August 2003 - February 2004
ENU Computers Inc. July 1999 - September 2000
Skills
MS Office Suite, Customer service, Supervisory experience, Call center, Computer hardware..., Delivery Driver/Courier, Clerical Duties, Direct Sales, Physical Security, Statistics, SPSS, Scheduling, Inventory Management, Psychology, Leadership Development, Data Analysis, Word, PowerPoint, Excel, Microsoft Office, Access, Research, Problem Solving, Customer Relations, Team Building, Writing, Conflict Resolution, Supervisory Skills, Interviewing, Troubleshooting, Hiring, Outlook, OneNote, Customer Service, Microsoft Excel, Interviews, Organizational..., Employee Training, Policy, Coaching, Recruiting
Education
Seattle Pacific University
Master of Arts (M.A.), Industrial-Organizational Psychology, 3.46
Utah State University 2005 — 2008
Bachelor of Science (B.S.), Psychology, Double Minor: History/Sociology, 3.83 Institutional/3.58 Overall
Portland Community College
Humanities and Social Sciences
Star Protection Agency, LLC May 2010 - March 2015
Northwest Protective Service August 2008 - August 2009
Commmunity Abuse Prevention Services Agency (CAPSA) February 2007 - February 2008
Utah State University August 2007 - December 2007
Farrah's Sunwear May 2005 - March 2006
Convergys February 2004 - March 2005
Feature Films for Families August 2003 - February 2004
ENU Computers Inc. July 1999 - September 2000
Skills
MS Office Suite, Customer service, Supervisory experience, Call center, Computer hardware..., Delivery Driver/Courier, Clerical Duties, Direct Sales, Physical Security, Statistics, SPSS, Scheduling, Inventory Management, Psychology, Leadership Development, Data Analysis, Word, PowerPoint, Excel, Microsoft Office, Access, Research, Problem Solving, Customer Relations, Team Building, Writing, Conflict Resolution, Supervisory Skills, Interviewing, Troubleshooting, Hiring, Outlook, OneNote, Customer Service, Microsoft Excel, Interviews, Organizational..., Employee Training, Policy, Coaching, Recruiting
Education
Seattle Pacific University
Master of Arts (M.A.), Industrial-Organizational Psychology, 3.46
Utah State University 2005 — 2008
Bachelor of Science (B.S.), Psychology, Double Minor: History/Sociology, 3.83 Institutional/3.58 Overall
Portland Community College
Humanities and Social Sciences
Barinder Kaur's Convergys Experience 2005 - 2006
Job SAP HR Consultant
Industry Management Consulting
Experience
City of Toronto February 2012 - Present
Accenture June 2006 - January 2012
Convergys 2005 - 2006
Tata Consultancy Services 2001 - 2005
Skills
Project Implementation, SAP HR, SAP R/3, SAP BW, WebDynpro, SAPScript, SAP SRM, SAP BI, ECC, Business Process, Business Analysis, IDOC, Test Cases, Smartforms, Master Data, SAP ERP, Project Management, ERP, Requirements Analysis
Education
Punjabi University 1998 — 2000
Masters in Computer Applications
Army School , Jalandhar, India
City of Toronto February 2012 - Present
Accenture June 2006 - January 2012
Convergys 2005 - 2006
Tata Consultancy Services 2001 - 2005
Skills
Project Implementation, SAP HR, SAP R/3, SAP BW, WebDynpro, SAPScript, SAP SRM, SAP BI, ECC, Business Process, Business Analysis, IDOC, Test Cases, Smartforms, Master Data, SAP ERP, Project Management, ERP, Requirements Analysis
Education
Punjabi University 1998 — 2000
Masters in Computer Applications
Army School , Jalandhar, India
trevor halligan's Convergys Experience February 2012 - Present
Job Operations Team Manager at Convergys
Industry Consumer Services
Experience
Convergys February 2012 - Present
Convergys November 2011 - Present
Convergys July 2011 - December 2011
Convergys August 2010 - July 2011
Fred Meyer August 1999 - July 2009
Skills
Graphic Design, Photoshop, Logo Design, Illustrator, Brochures, Layout, Posters, Illustration, Web Design, Graphics, Typography, Business Cards, Advertising, Flyers, Training, Management, Social Media, Customer Service, Leadership, Technical Support, Time Management, Public Speaking, Customer Satisfaction
Education
Portland Community College 2000 — 2008
Convergys February 2012 - Present
Convergys November 2011 - Present
Convergys July 2011 - December 2011
Convergys August 2010 - July 2011
Fred Meyer August 1999 - July 2009
Skills
Graphic Design, Photoshop, Logo Design, Illustrator, Brochures, Layout, Posters, Illustration, Web Design, Graphics, Typography, Business Cards, Advertising, Flyers, Training, Management, Social Media, Customer Service, Leadership, Technical Support, Time Management, Public Speaking, Customer Satisfaction
Education
Portland Community College 2000 — 2008
Craig Kinser's Convergys Experience January 2001 - September 2001
Job Music Promotions at P.O.D. Entertainment
Industry Music
Experience
P.O.D. Entertainment July 2008 - Present
Target September 2001 - April 2012
Convergys January 2001 - September 2001
Skills
Music Industry, Music, Music Production, Songwriting, Band, A&R, Recording, Entertainment, Composition, Talent Booking, Record Labels, Studio Recording, Music Management, Festivals, Music Publishing
Education
Pueblo Community College 2001 — 2002
Pueblo West High School 1998 — 2001
P.O.D. Entertainment July 2008 - Present
Target September 2001 - April 2012
Convergys January 2001 - September 2001
Skills
Music Industry, Music, Music Production, Songwriting, Band, A&R, Recording, Entertainment, Composition, Talent Booking, Record Labels, Studio Recording, Music Management, Festivals, Music Publishing
Education
Pueblo Community College 2001 — 2002
Pueblo West High School 1998 — 2001
Sara Kostur's Convergys Experience November 2012 - Present
Job Senior at Convergys
Industry Accounting
Experience
Convergys November 2012 - Present
Eid Passport February 2012 - October 2012
Randstad August 2011 - February 2012
Retail Imaging October 2009 - January 2010
Mobile Mini Inc June 2007 - September 2009
Schneider National October 2006 - June 2007
Adecco July 2005 - June 2006
Skills
Data Entry, Customer Service, Training, Outlook, Microsoft Excel, Time Management, Microsoft Word, Troubleshooting, Teamwork, Access, Databases, Microsoft Office, Multi-line Phone, Accounting, PowerPoint, Call Centers, Financial Reporting, Critical Thinking, Clerical Skills, Multi Tasking, Handle Sensitive Data, Oral & Written..., Business Ethics, Confidentiality, System Administration, Software Documentation, Inventory Management, Research, Maintain Confidentiality, Business Communications, Business Correspondence, QuickBooks, Summarizing Information, Organization &..., Financial Accounting, GAAP Standards, 10 Key, Microsoft PowerPoint, Account Reconciliation, Miscrosoft Access, Invoicing, Data Analysis, Accounts Payable, Adobe Acrobat, Accounts Receivable, Networking, Windows 7, Telephone Skills, Bookkeeping, Ruby
Education
Portland Community College 2010 — 2011
Associates of Applied Science
Convergys November 2012 - Present
Eid Passport February 2012 - October 2012
Randstad August 2011 - February 2012
Retail Imaging October 2009 - January 2010
Mobile Mini Inc June 2007 - September 2009
Schneider National October 2006 - June 2007
Adecco July 2005 - June 2006
Skills
Data Entry, Customer Service, Training, Outlook, Microsoft Excel, Time Management, Microsoft Word, Troubleshooting, Teamwork, Access, Databases, Microsoft Office, Multi-line Phone, Accounting, PowerPoint, Call Centers, Financial Reporting, Critical Thinking, Clerical Skills, Multi Tasking, Handle Sensitive Data, Oral & Written..., Business Ethics, Confidentiality, System Administration, Software Documentation, Inventory Management, Research, Maintain Confidentiality, Business Communications, Business Correspondence, QuickBooks, Summarizing Information, Organization &..., Financial Accounting, GAAP Standards, 10 Key, Microsoft PowerPoint, Account Reconciliation, Miscrosoft Access, Invoicing, Data Analysis, Accounts Payable, Adobe Acrobat, Accounts Receivable, Networking, Windows 7, Telephone Skills, Bookkeeping, Ruby
Education
Portland Community College 2010 — 2011
Associates of Applied Science
Damone Moore's Convergys Experience January 2008 - August 2008
Job
Industry Information Technology and Services
Experience
RadioShack June 2011 - December 2012
Innotrac January 2009 - November 2011
Convergys January 2008 - August 2008
Skills
Network Administration, Network Security, Wireless Networking, Network Design, Java, Linux, Windows, Android, Computer Repair, Computer Maintenance, Computer Hardware, HTML, CSS Javascript, Web Development, Networking
Education
Colorado State University-Pueblo 2013 — 2015
Computer Information Systems, Major; Business, Minor, Computer Software Engineering
Pueblo Community College 2010 — 2012
Associate's degree, Computer and Information Sciences, General, 3.0
RadioShack June 2011 - December 2012
Innotrac January 2009 - November 2011
Convergys January 2008 - August 2008
Skills
Network Administration, Network Security, Wireless Networking, Network Design, Java, Linux, Windows, Android, Computer Repair, Computer Maintenance, Computer Hardware, HTML, CSS Javascript, Web Development, Networking
Education
Colorado State University-Pueblo 2013 — 2015
Computer Information Systems, Major; Business, Minor, Computer Software Engineering
Pueblo Community College 2010 — 2012
Associate's degree, Computer and Information Sciences, General, 3.0
Caitlin Barnett's Convergys Experience August 2013 - September 2013
Job Instructional Designer at 21st Century Learning Solutions
Industry Animation
Experience
21st Century Learning Solutions October 2013 - Present
Convergys August 2013 - September 2013
Walt Disney World June 2013 - August 2013
Skills
Microsoft Word, Instructional Design, Editing, Dreamweaver, HTML, Photoshop, Illustrator, Maya, Computer Animation, After Effects, 3D Modeling, Windows, Distance Learning, Higher Education, Microsoft Office, PowerPoint, Microsoft Excel, Customer Service
Education
Purdue University 2010 — 2013
Bachelor of Science (BS), Computer Graphics Technology
21st Century Learning Solutions October 2013 - Present
Convergys August 2013 - September 2013
Walt Disney World June 2013 - August 2013
Skills
Microsoft Word, Instructional Design, Editing, Dreamweaver, HTML, Photoshop, Illustrator, Maya, Computer Animation, After Effects, 3D Modeling, Windows, Distance Learning, Higher Education, Microsoft Office, PowerPoint, Microsoft Excel, Customer Service
Education
Purdue University 2010 — 2013
Bachelor of Science (BS), Computer Graphics Technology
paula gilcrist's Convergys Experience August 2015 - Present
Job Quality at Stream
Industry Computer Software
Experience
Convergys August 2015 - Present
Stream Global Services 2006 - 2013
Stream January 2006 - August 2012
Skills
Software Documentation, Troubleshooting, Windows 7, Computer Hardware, Customer Service, Windows, Active Directory, Networking, Windows Server, Windows XP, Quality Assurance, Technical Support, Process Improvement, Microsoft Office, Software Installation, Help Desk Support, Project Management
Education
Portland Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Accounting
Convergys August 2015 - Present
Stream Global Services 2006 - 2013
Stream January 2006 - August 2012
Skills
Software Documentation, Troubleshooting, Windows 7, Computer Hardware, Customer Service, Windows, Active Directory, Networking, Windows Server, Windows XP, Quality Assurance, Technical Support, Process Improvement, Microsoft Office, Software Installation, Help Desk Support, Project Management
Education
Portland Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Accounting
Robin Weage's Convergys Experience 2013 - 2014
Job Technical Support Sales Professional at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services October 2011 - Present
Convergys 2013 - 2014
Convergys 2013 - 2014
Convergys 2013 - 2014
Stream Global Services December 2010 - October 2011
Stream Global Services November 2007 - December 2010
ToTheCenter October 2006 - February 2008
Sofa Ink Quarterly April 2006 - August 2006
Ooligan Press September 2005 - June 2006
Target Stores October 1997 - September 1999
Skills
Customer Service, Microsoft Office, Troubleshooting, Call Centers, Time Management, Research, Public Speaking, Editing, Writing, Problem Solving, Training, Technical Support, Creative Writing, Communication, Marketing, Customer Satisfaction, Coaching
Education
Long Ridge Writers Group 2010 — 2011
Certificate of Completion, Basics of Writing Stories and Articles for Publication
Portland State University 2004 — 2006
Bachelor of Science, Arts & Letters; editing and publishing
Portland Community College 1999 — 2004
Graphic Design
Stream Global Services October 2011 - Present
Convergys 2013 - 2014
Convergys 2013 - 2014
Convergys 2013 - 2014
Stream Global Services December 2010 - October 2011
Stream Global Services November 2007 - December 2010
ToTheCenter October 2006 - February 2008
Sofa Ink Quarterly April 2006 - August 2006
Ooligan Press September 2005 - June 2006
Target Stores October 1997 - September 1999
Skills
Customer Service, Microsoft Office, Troubleshooting, Call Centers, Time Management, Research, Public Speaking, Editing, Writing, Problem Solving, Training, Technical Support, Creative Writing, Communication, Marketing, Customer Satisfaction, Coaching
Education
Long Ridge Writers Group 2010 — 2011
Certificate of Completion, Basics of Writing Stories and Articles for Publication
Portland State University 2004 — 2006
Bachelor of Science, Arts & Letters; editing and publishing
Portland Community College 1999 — 2004
Graphic Design
Randy Biggs's Convergys Experience July 2004 - March 2005
Job Implementation Engineer at Central Logic
Industry Computer Software
Experience
Central Logic January 2014 - Present
Symantec June 2011 - Present
Symantec June 2011 - December 2013
Symantec March 2005 - June 2011
Convergys July 2004 - March 2005
Skills
Virtualization, VMware, Software Quality..., Test Automation, VMware ESX, Linux, Test Planning, Software Documentation, Microsoft SQL Server, Unix, Test Cases, TCP/IP, Agile Methodologies, Perl, Scrum, Testing, Selenium, Manual Testing
Education
University of Phoenix 2002 — 2004
Bachlor of Science, Business Information Systems
Provo College-Provo 1998 — 1999
Associate of Applied Science, Computer Information Systems
Central Logic January 2014 - Present
Symantec June 2011 - Present
Symantec June 2011 - December 2013
Symantec March 2005 - June 2011
Convergys July 2004 - March 2005
Skills
Virtualization, VMware, Software Quality..., Test Automation, VMware ESX, Linux, Test Planning, Software Documentation, Microsoft SQL Server, Unix, Test Cases, TCP/IP, Agile Methodologies, Perl, Scrum, Testing, Selenium, Manual Testing
Education
University of Phoenix 2002 — 2004
Bachlor of Science, Business Information Systems
Provo College-Provo 1998 — 1999
Associate of Applied Science, Computer Information Systems
Felicia Braggs's Convergys Experience January 2013 - Present
Job Customer Service at Convergys
Industry Legal Services
Experience
Convergys January 2013 - Present
ONLINE Information Services May 2012 - November 2012
The Law Office of Daniel Hines Entzminger December 2010 - May 2012
Walmart June 2010 - December 2010
Skills
Courts, Management, Legal Assistance, Customer Satisfaction
Education
Pitt Community College
Associate Degree, Paralegal Technology
Convergys January 2013 - Present
ONLINE Information Services May 2012 - November 2012
The Law Office of Daniel Hines Entzminger December 2010 - May 2012
Walmart June 2010 - December 2010
Skills
Courts, Management, Legal Assistance, Customer Satisfaction
Education
Pitt Community College
Associate Degree, Paralegal Technology
candance ivery's Convergys Experience December 2011 - Present
Job reservation sales specialists at Hilton Worldwide
Industry Hospitality
Experience
Convergys December 2011 - Present
Hilton Worldwide May 2011 - Present
Dallas ISD August 2001 - June 2009
Faith Family Academy August 2000 - May 2001
Education
Prairie View A&M University 1992 — 1996
masters, couseling, 2.8
bishop dunne highschool 1984 — 1988
diploma
Convergys December 2011 - Present
Hilton Worldwide May 2011 - Present
Dallas ISD August 2001 - June 2009
Faith Family Academy August 2000 - May 2001
Education
Prairie View A&M University 1992 — 1996
masters, couseling, 2.8
bishop dunne highschool 1984 — 1988
diploma
Matthew Brann's Convergys Experience 2009 - 2012
Job Consumer Services Professional
Industry Consumer Services
Experience
Convergys 2009 - 2012
Overtons February 2007 - December 2007
Skills
Command Prompt, Microsoft Windows 98, Windows 2000, Windows 95, Windows Vista, Windows XP Pro, Windows 7, Mac OS X, csr admin, aurora, Microsoft Word, Microsoft Excel
Education
Pitt Community College 2001 — 2002
Convergys 2009 - 2012
Overtons February 2007 - December 2007
Skills
Command Prompt, Microsoft Windows 98, Windows 2000, Windows 95, Windows Vista, Windows XP Pro, Windows 7, Mac OS X, csr admin, aurora, Microsoft Word, Microsoft Excel
Education
Pitt Community College 2001 — 2002
Rodrick Spillmon's Convergys Experience September 2012 - October 2013
Job Technical Customer Service Representative
Industry Consumer Services
Experience
Sunland Field Services, Inc October 2013 - April 2014
Convergys September 2012 - October 2013
SHS Group May 2012 - August 2012
Warrantech - Amtrust Financial August 2011 - February 2012
Volt Temporaries – (Apple) June 2009 - July 2011
Time Warner Cable February 2008 - June 2009
Skills
Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, 10 Key, AS400 system, Kronos, Oracle HR, PowerPoint, Adobe Acrobat, Mechanics, Military, Military Experience, Military Operations, Shipping, Recieving, Food Service, Food & Beverage, Department Budgeting, Technical Support, Help Desk Support, Supervisory Experience, Supervising, Billing Systems
Education
Prairie View A&M University 1997 — 1998
N/A, Computer and Information Systems Security/Information Assurance, 2.8
Sunland Field Services, Inc October 2013 - April 2014
Convergys September 2012 - October 2013
SHS Group May 2012 - August 2012
Warrantech - Amtrust Financial August 2011 - February 2012
Volt Temporaries – (Apple) June 2009 - July 2011
Time Warner Cable February 2008 - June 2009
Skills
Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, 10 Key, AS400 system, Kronos, Oracle HR, PowerPoint, Adobe Acrobat, Mechanics, Military, Military Experience, Military Operations, Shipping, Recieving, Food Service, Food & Beverage, Department Budgeting, Technical Support, Help Desk Support, Supervisory Experience, Supervising, Billing Systems
Education
Prairie View A&M University 1997 — 1998
N/A, Computer and Information Systems Security/Information Assurance, 2.8
teresa cardall's Convergys Experience May 2012 - April 2014
Job Attended Provo CollegeProvo
Industry Hospital & Health Care
Experience
Padise bakery and cafe April 2014 - Present
Convergys May 2012 - April 2014
Skills
Hospitals, Healthcare Management, Clinical Research, Project Management, Public Speaking
Education
Provo College-Provo 2012 — 2012
Diploma, Medical/Clinical Assistant
Padise bakery and cafe April 2014 - Present
Convergys May 2012 - April 2014
Skills
Hospitals, Healthcare Management, Clinical Research, Project Management, Public Speaking
Education
Provo College-Provo 2012 — 2012
Diploma, Medical/Clinical Assistant
Natasha Arrington's Convergys Experience October 2003 - August 2005
Job Claims Processor at ValueOptions, Inc.®
Industry Health, Wellness and Fitness
Experience
ValueOptions, Inc.® March 2014 - Present
Social & Scientific Systems February 2011 - Present
Social & Scientific Systems February 2011 - February 2014
Xerox June 2009 - May 2010
Convergys October 2003 - August 2005
Vidant Medical Center January 2003 - December 2003
Skills
Data Collection, Data Analysis, Microsoft Excel, Microsoft Office, Research, Customer Service, Analysis, Access, Management, Training, Project Management, Microsoft Word, PowerPoint, Process Improvement, Outlook, Applicant Tracking..., Leadership
Education
University of Phoenix 2012 — 2014
Associate of Arts (A.A.), Human Services, General
Pitt Community College 2005 — 2005
Health Unit Coordinator Certificate, Health/Health Care Administration/Management
ValueOptions, Inc.® March 2014 - Present
Social & Scientific Systems February 2011 - Present
Social & Scientific Systems February 2011 - February 2014
Xerox June 2009 - May 2010
Convergys October 2003 - August 2005
Vidant Medical Center January 2003 - December 2003
Skills
Data Collection, Data Analysis, Microsoft Excel, Microsoft Office, Research, Customer Service, Analysis, Access, Management, Training, Project Management, Microsoft Word, PowerPoint, Process Improvement, Outlook, Applicant Tracking..., Leadership
Education
University of Phoenix 2012 — 2014
Associate of Arts (A.A.), Human Services, General
Pitt Community College 2005 — 2005
Health Unit Coordinator Certificate, Health/Health Care Administration/Management
Anthony Lockett's Convergys Experience August 2004 - March 2007
Job Communications, Media & Technology Consultant
Industry Management Consulting
Experience
Accenture April 2007 - Present
Convergys August 2004 - March 2007
Texas Instruments August 2001 - August 2002
Skills
AMI, Smart Metering, Process Engineering, Netcool, BMC Remedy, Telcordia, CA Spectrum, eHealth, Website Development, Mobile Applications, FCAPS, etom, Application Lifecycle..., Wily Introscope, Inventory Management, Global Network..., IT Management, IT Strategy, IT Service Management, IT Transformation, ITIL Implementation, Technology Integration, System Deployment, System Testing, Service Assurance, Fulfillment Services, Change Management, Program Management
Education
Prairie View A&M University 2002 — 2006
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering
Tarrant County College 2000 — 2002
Associate's degree, Micro-Manufactoring Technology
Accenture April 2007 - Present
Convergys August 2004 - March 2007
Texas Instruments August 2001 - August 2002
Skills
AMI, Smart Metering, Process Engineering, Netcool, BMC Remedy, Telcordia, CA Spectrum, eHealth, Website Development, Mobile Applications, FCAPS, etom, Application Lifecycle..., Wily Introscope, Inventory Management, Global Network..., IT Management, IT Strategy, IT Service Management, IT Transformation, ITIL Implementation, Technology Integration, System Deployment, System Testing, Service Assurance, Fulfillment Services, Change Management, Program Management
Education
Prairie View A&M University 2002 — 2006
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering
Tarrant County College 2000 — 2002
Associate's degree, Micro-Manufactoring Technology
Achillies Hicks's Convergys Experience June 2012 - October 2012
Job Sales Floor Associate at Deseret Industries
Industry Outsourcing/Offshoring
Experience
Deseret Industries April 2015 - Present
SHOPKO STORES INC November 2013 - April 2015
Taco Bell October 2012 - July 2013
Convergys June 2012 - October 2012
Vivint April 2011 - January 2012
Skills
Workforce Management, Call Centers, BPO, Customer Satisfaction
Education
Provo College-Provo 2010 — 2013
Graphic Design
South Albany High School 2000 — 2003
High School, General education with an emphasis in art study, computer basics, and mathematics., 3.2
Deseret Industries April 2015 - Present
SHOPKO STORES INC November 2013 - April 2015
Taco Bell October 2012 - July 2013
Convergys June 2012 - October 2012
Vivint April 2011 - January 2012
Skills
Workforce Management, Call Centers, BPO, Customer Satisfaction
Education
Provo College-Provo 2010 — 2013
Graphic Design
South Albany High School 2000 — 2003
High School, General education with an emphasis in art study, computer basics, and mathematics., 3.2
Keon Spruill's Convergys Experience October 2012 - February 2013
Job Military Police at 514th Military Police Company
Industry Military
Experience
514th Military Police Company October 2008 - Present
Convergys October 2012 - February 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Photoshop, Public Speaking
Education
Pitt Community College
Associate's degree, Computer Graphics
Stevens-Henager College-Murray
Associate of Arts (AA), Graphic Design
514th Military Police Company October 2008 - Present
Convergys October 2012 - February 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Photoshop, Public Speaking
Education
Pitt Community College
Associate's degree, Computer Graphics
Stevens-Henager College-Murray
Associate of Arts (AA), Graphic Design
Debra M. Moreno's Convergys Experience January 2009 - July 2010
Job Medical Assistant/Medical Records/Biller and Coder
Industry Hospital & Health Care
Experience
Academy Allergy, Asthma and Sinus Center September 2013 - January 2014
Express Professionals 2012 - 2012
Complete Foot Care January 2011 - March 2011
Convergys January 2009 - July 2010
Family Care Specialists October 2007 - June 2008
Southwest Family Care July 2007 - October 2007
Skills
EKG, Vital Signs, Phlebotomy, Medical Terminology, Venipuncture, Medical Records, Urinalysis, Medical Assisting, Injectable, Patient Education, Direct Patient Care, Cpr Certified, Excellent customer..., Flexible Scheduling, Works well with people, Hospitals
Education
Pueblo Community College 2011 — 2013
Certificate, Medical Biller and Coder Program, 3.88
Everest College - Colorado Springs, CO 2005 — 2007
Associate degree, Medical Assisting, 3.89
Trinidad State Junior College 1982 — 1984
Associate's degree, Data Processing/Computer Programming, 3.4
Academy Allergy, Asthma and Sinus Center September 2013 - January 2014
Express Professionals 2012 - 2012
Complete Foot Care January 2011 - March 2011
Convergys January 2009 - July 2010
Family Care Specialists October 2007 - June 2008
Southwest Family Care July 2007 - October 2007
Skills
EKG, Vital Signs, Phlebotomy, Medical Terminology, Venipuncture, Medical Records, Urinalysis, Medical Assisting, Injectable, Patient Education, Direct Patient Care, Cpr Certified, Excellent customer..., Flexible Scheduling, Works well with people, Hospitals
Education
Pueblo Community College 2011 — 2013
Certificate, Medical Biller and Coder Program, 3.88
Everest College - Colorado Springs, CO 2005 — 2007
Associate degree, Medical Assisting, 3.89
Trinidad State Junior College 1982 — 1984
Associate's degree, Data Processing/Computer Programming, 3.4
Candida Watson's Convergys Experience February 2013 - January 2014
Job customer service at RPM
Industry Furniture
Experience
RPM Wood Products December 2014 - Present
Convergys February 2013 - January 2014
Mr B's Fun Foods March 2012 - February 2013
Mr B's Fun Foods August 2007 - March 2012
Skills
Call Centers, Service Delivery, Workforce Management, Transition Management, Contact Centers, Technical Support, Customer Satisfaction, Customer Experience, Team Management, Troubleshooting, Customer Service, Performance Management, Process Improvement, Active Directory, Leadership, Employee Engagement, Project Delivery, Quality Assurance, Team Leadership, Customer Retention, Call Center Development, Management, Training, Operations Management, Telecommunications, Time Management, Customer Support, Telephony, Customer Engagement, Change Management, Inbound Marketing, Contact Center..., Telemarketing, Networking, IEX, Business Analysis, Business Process..., Avaya, Customer Service..., Complaint Management, Customer Service..., Contact Center..., Coaching Staff, Six Sigma, Training Delivery, COPC, Customer Service..., Employee Training, Process Management, VoIP
Education
Hibriten High School 1991 — 1995
High School
Post University
Associate's Degree, Computer Information Systems
RPM Wood Products December 2014 - Present
Convergys February 2013 - January 2014
Mr B's Fun Foods March 2012 - February 2013
Mr B's Fun Foods August 2007 - March 2012
Skills
Call Centers, Service Delivery, Workforce Management, Transition Management, Contact Centers, Technical Support, Customer Satisfaction, Customer Experience, Team Management, Troubleshooting, Customer Service, Performance Management, Process Improvement, Active Directory, Leadership, Employee Engagement, Project Delivery, Quality Assurance, Team Leadership, Customer Retention, Call Center Development, Management, Training, Operations Management, Telecommunications, Time Management, Customer Support, Telephony, Customer Engagement, Change Management, Inbound Marketing, Contact Center..., Telemarketing, Networking, IEX, Business Analysis, Business Process..., Avaya, Customer Service..., Complaint Management, Customer Service..., Contact Center..., Coaching Staff, Six Sigma, Training Delivery, COPC, Customer Service..., Employee Training, Process Management, VoIP
Education
Hibriten High School 1991 — 1995
High School
Post University
Associate's Degree, Computer Information Systems
Jeffrey Goldseth's Convergys Experience 1999 - 2001
Job MPA Student, Aspiring Healthcare Administrator
Industry Hospital & Health Care
Experience
DeucesCracked 2009 - Present
Harland Financial Solutions 2001 - 2007
Convergys 1999 - 2001
Skills
Troubleshooting, Databases, Hardware, TCP/IP, Microsoft SQL Server, Healthcare, SQL, Software Documentation, Customer Service, Strategy
Education
Portland State University 2015 — 2017
Master of Public Administration (M.P.A.), Healthcare Administration
University of Central Florida 2010 — 2014
Bachelor of Science (BS), Health Services Administration, Minor in Health Sciences, Minor in Aging Studies
Lake Howell High School 1994 — 1997
High School Diploma
DeucesCracked 2009 - Present
Harland Financial Solutions 2001 - 2007
Convergys 1999 - 2001
Skills
Troubleshooting, Databases, Hardware, TCP/IP, Microsoft SQL Server, Healthcare, SQL, Software Documentation, Customer Service, Strategy
Education
Portland State University 2015 — 2017
Master of Public Administration (M.P.A.), Healthcare Administration
University of Central Florida 2010 — 2014
Bachelor of Science (BS), Health Services Administration, Minor in Health Sciences, Minor in Aging Studies
Lake Howell High School 1994 — 1997
High School Diploma
Sirio Schwamborn's Convergys Experience 2007 - Present
Job Accounting Professional
Industry Accounting
Experience
Convergys 2007 - Present
Education
Pontifícia Universidade Católica do Rio Grande do Sul 1977 — 1981
Operational Engineering, BUSINESS ADMINISTRATON, ENGINEERING, QUALITY CONTROL, MASTER
Convergys 2007 - Present
Education
Pontifícia Universidade Católica do Rio Grande do Sul 1977 — 1981
Operational Engineering, BUSINESS ADMINISTRATON, ENGINEERING, QUALITY CONTROL, MASTER
Jeremy McGhee's Convergys Experience November 2009 - May 2011
Job Clerk at Holiday Inn Express
Industry Hospitality
Experience
Holiday Inn Express February 2011 - Present
Convergys November 2009 - May 2011
Courtyard by Marriott downtown Greenville April 2008 - February 2010
Skills
Hospitality, Typing, Guest Service Management, Information Technology, Software Installation, Hardware Installation, Hardware Support, Customer Support, Technical Support
Education
Pitt Community College 2012 — 2014
Computer/Information Technology Administration and Management
Holiday Inn Express February 2011 - Present
Convergys November 2009 - May 2011
Courtyard by Marriott downtown Greenville April 2008 - February 2010
Skills
Hospitality, Typing, Guest Service Management, Information Technology, Software Installation, Hardware Installation, Hardware Support, Customer Support, Technical Support
Education
Pitt Community College 2012 — 2014
Computer/Information Technology Administration and Management
leah berry's Convergys Experience June 2003 - December 2003
Job Veterinary Professional
Industry Veterinary
Experience
Animal Clinic of North Clarksville 2003 - 2007
Convergys June 2003 - December 2003
Education
Pima Medical Institute-Albuquerque 1999 — 2000
Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Manzano High School 1994 — 1998
Pima Medical Institute-Albuquerque
Animal Clinic of North Clarksville 2003 - 2007
Convergys June 2003 - December 2003
Education
Pima Medical Institute-Albuquerque 1999 — 2000
Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Manzano High School 1994 — 1998
Pima Medical Institute-Albuquerque
Willie Stallworth's Convergys Experience August 2004 - October 2006
Job Customer Service Professional
Industry Executive Office
Experience
ARAMARK August 2007 - Present
Pepsi Bottling Ventures May 2006 - August 2012
Convergys August 2004 - October 2006
Education
Pitt Community College 2012 — 2014
Business Management/Human Resources, 2.8
ARAMARK August 2007 - Present
Pepsi Bottling Ventures May 2006 - August 2012
Convergys August 2004 - October 2006
Education
Pitt Community College 2012 — 2014
Business Management/Human Resources, 2.8
Debbie Vargas's Convergys Experience 2006 - February 2014
Job Certified Medical Assistant at Advanced Urology
Industry Medical Practice
Experience
Advanced Urology February 2015 - Present
Peak Vista Community Health Centers December 2014 - January 2015
Convergys 2006 - February 2014
Saint Anthony Hospital 2005 - 2006
Convergys 2003 - 2006
Skills
Customer Service, Instructional Design, Adult Learning Theory, Adult Learning..., Quality Assurance, Call Centers, Project Management, Interpreting, Translation, Doula Services, Technical Writing, Instructor-led Training, Blended Learning, ADDIE, Training, Public Speaking, Customer Satisfaction, Software Documentation, Change Management
Education
Pima Medical Institute-Denver 2014 — 2015
Certificate, Medical/Clinical Assistant, 4.0
Rocky Mountain Doula Educators Inc. 2005 — 2005
16.00 hours of CAPPA Accredited Labor Doula Training
Thomas Jefferson High School 1992 — 1996
High School, High School/Secondary Diplomas and Certificates
Career Education Center 1995 — 1995
Retail Management Certificate
Advanced Urology February 2015 - Present
Peak Vista Community Health Centers December 2014 - January 2015
Convergys 2006 - February 2014
Saint Anthony Hospital 2005 - 2006
Convergys 2003 - 2006
Skills
Customer Service, Instructional Design, Adult Learning Theory, Adult Learning..., Quality Assurance, Call Centers, Project Management, Interpreting, Translation, Doula Services, Technical Writing, Instructor-led Training, Blended Learning, ADDIE, Training, Public Speaking, Customer Satisfaction, Software Documentation, Change Management
Education
Pima Medical Institute-Denver 2014 — 2015
Certificate, Medical/Clinical Assistant, 4.0
Rocky Mountain Doula Educators Inc. 2005 — 2005
16.00 hours of CAPPA Accredited Labor Doula Training
Thomas Jefferson High School 1992 — 1996
High School, High School/Secondary Diplomas and Certificates
Career Education Center 1995 — 1995
Retail Management Certificate
Shelby Kerrigan-Montgomery's Convergys Experience February 2012 - August 2013
Job Hospital & Health Care Professional
Industry Hospital & Health Care
Experience
Visionworks 2013 - 2014
Convergys February 2012 - August 2013
Skills
Customer Service, Customer Retention, Computer Proficiency, Customer Satisfaction, Customer Experience, Escalation Resolution, Putting the Customer..., Cash Handling Experience, Cashiering, Manual Labor
Education
Pueblo Community College 2007 — 2010
Visionworks 2013 - 2014
Convergys February 2012 - August 2013
Skills
Customer Service, Customer Retention, Computer Proficiency, Customer Satisfaction, Customer Experience, Escalation Resolution, Putting the Customer..., Cash Handling Experience, Cashiering, Manual Labor
Education
Pueblo Community College 2007 — 2010
Ryan Kopf's Convergys Experience October 2007 - Present
Job Technical Support Representative at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys October 2007 - Present
Affiliated Computer Services October 2004 - October 2007
Encompass Teleservices October 2002 - June 2004
Skills
PC building, Wireless Networking, Software Installation, Software Engineering, Customer Service, Customer Support, Call Centers, Troubleshooting, Technical Support, Customer Satisfaction, Windows 7, Computer Hardware, Customer Experience, Windows XP, Telecommunications, Help Desk Support, Windows
Education
Portland Community College 1997 — 2001
Associate's degree, Computer Software Engineering
Convergys October 2007 - Present
Affiliated Computer Services October 2004 - October 2007
Encompass Teleservices October 2002 - June 2004
Skills
PC building, Wireless Networking, Software Installation, Software Engineering, Customer Service, Customer Support, Call Centers, Troubleshooting, Technical Support, Customer Satisfaction, Windows 7, Computer Hardware, Customer Experience, Windows XP, Telecommunications, Help Desk Support, Windows
Education
Portland Community College 1997 — 2001
Associate's degree, Computer Software Engineering
Donald Swinson's Convergys Experience October 2011 - April 2012
Job Customer Service Associate at Walmart
Industry Retail
Experience
Walmart July 2013 - Present
Convergys October 2011 - April 2012
RITE AID October 2009 - March 2011
Skills
Microsoft Office, Customer Service, Records Management, Interpersonal Skills, Supervisory Skills
Education
Pitt Community College 2012 — 2015
Associate's degree, Health/Health Care Administration/Management
Walmart July 2013 - Present
Convergys October 2011 - April 2012
RITE AID October 2009 - March 2011
Skills
Microsoft Office, Customer Service, Records Management, Interpersonal Skills, Supervisory Skills
Education
Pitt Community College 2012 — 2015
Associate's degree, Health/Health Care Administration/Management
Brandie Webster's Convergys Experience January 2004 - June 2006
Job Manager at CVS Health
Industry Retail
Experience
CVS Health October 2014 - Present
RGIS January 2008 - October 2014
Apple May 2006 - June 2010
Convergys January 2004 - June 2006
Skills
Management, Delegation, Retail, Pharmacy, Merchandising, Loss Prevention, Scheduling, Team Building, Inventory Control, Inventory Management
Education
Prairie View A&M University 2002 — 2006
Liberal Arts and Sciences/Liberal Studies
CVS Health October 2014 - Present
RGIS January 2008 - October 2014
Apple May 2006 - June 2010
Convergys January 2004 - June 2006
Skills
Management, Delegation, Retail, Pharmacy, Merchandising, Loss Prevention, Scheduling, Team Building, Inventory Control, Inventory Management
Education
Prairie View A&M University 2002 — 2006
Liberal Arts and Sciences/Liberal Studies
Nikki Osborn's Convergys Experience November 1995 - June 1997
Job Head Waitress at Fujitas Restaurant
Industry Food & Beverages
Experience
Gas Stop January 2014 - June 2014
Dana's Lil Kitchen February 2011 - November 2013
Fujita's Restaurant October 1997 - January 2010
Convergys November 1995 - June 1997
Burger King Corporation February 1994 - August 1994
Education
Pueblo Community College 2004 — 2007
Associate of Science (A.S.), Medical Office Management/Administration, 3.5 GPA
Gas Stop January 2014 - June 2014
Dana's Lil Kitchen February 2011 - November 2013
Fujita's Restaurant October 1997 - January 2010
Convergys November 1995 - June 1997
Burger King Corporation February 1994 - August 1994
Education
Pueblo Community College 2004 — 2007
Associate of Science (A.S.), Medical Office Management/Administration, 3.5 GPA
CommVault
Convergys Corporation
CommVault Systems
Convergys Inc.
CommVault Systems Inc
Covergys
CVLT