Convergys Company

Industry: Information management company

Description

Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,

Convergys List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Convergys. You can filter them based on skills, years of employment, job, education, department, and prior employment.

Convergys Salaries. You can even request information on how much does Convergys pay if you want to. Learn about salaries, pros and cons of working for Convergys directly from the past employees.

Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!

10,446 Convergys employees in database. Find out everything there's to know about Convergys employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Convergys Employees

Employee
Years
Job
Industry
Richard Bridgewater Richard Bridgewater Jacksonville, Florida Area Details
Richard Bridgewater's Convergys Experience July 2013 - March 2015
Job Marketing Specialist
Industry Insurance
Experience
US Assure  March 2015 - Present
Convergys   July 2013 - March 2015
Target  October 2005 - September 2013
Teleperformance, USA  March 2011 - March 2013
Comcast  September 2009 - February 2010
ADT  September 2007 - November 2008
ITV Ventures   2007 - 2008

Skills
Troubleshooting, Customer Service, Contact Centers, Workforce Management, Call Centers, Technical Support, Windows 7, Customer Experience, Customer Satisfaction, Customer Support, Sales, Logistics, Telemarketing, Team Leadership, Time Management, Cashiering, Outlook, Data Entry, Training, Inbound Marketing, Customer Retention, Computer Hardware, Telephone Skills, Avaya, Process Improvement, Quality Assurance, Software Documentation, Networking, Inventory Management, Vendor Management, Help Desk Support, Access

Education
Full Sail University   2010 — 2011
Entertainment Business

Cole Michael Nelson Cole Michael Nelson Washington D.C. Metro Area Details
Cole Michael Nelson's Convergys Experience April 2007 - July 2012
Job Independent Business Management & Marketing
Industry Insurance
Experience
GEICO  May 2013 - March 2014
Convergys   April 2007 - July 2012
Kelly Services  December 2005 - April 2007

Skills
Project Management, Team Management, Office Administration, Call Centers, Customer Relations, Customer Service, Technical Support, Troubleshooting, Hospitality Industry, Marketing, Commercial Insurance, Mac OS

Education
Full Sail University   2003 — 2005
Bachelor's Degree, Entertainment Business, GPA 3.27

Full Sail University   2003 — 2005
Associate's Degree, Show Production & Touring

Jimmy Williams Jr Jimmy Williams Jr Washington D.C. Metro Area Details
Jimmy Williams Jr's Convergys Experience August 2013 - March 2014
Job Delivery Driver at UPS
Industry Logistics and Supply Chain
Experience
UPS  August 2014 - Present
The Westin Washington Dulles Airport  August 2014 - Present
Williams & Pace Realaity   June 2013 - Present
DHL Global Mail Nordics   April 2014 - August 2014
TJX  April 2014 - July 2014
Convergys   August 2013 - March 2014
SelectMySpace.com   May 2013 - December 2013
WOW Café and Wingery   August 2007 - December 2010
Marriott International  May 2006 - August 2009
West Elm  July 2008 - February 2009

Skills
Customer Service, Social Networking, Budgets, Training, PowerPoint, Community Outreach, Management, Account Management, Event Planning, Social Media Marketing, Employee Training, Computer Hardware, Computer Repair, Call Centers, Cloud Computing, PCR, Heavy Equipment, Communication, Molecular Cloning, Coaching, Customer Satisfaction, Leadership, Genetics, Microsoft Excel, Administrative..., Sales, Editing, Teamwork, Outlook, Administration, Microsoft Office, Microsoft Word, Access, Networking, Team Building, Event Management, Leadership Development, Program Management, Public Relations, Employee Relations, Operations Management, Public Speaking, Policy, Vendor Management, Staff Development, Finance, Performance Management, Temporary Placement, Logistics, Logistics Engineering

Education
Kennesaw State University   2011 — 2015
Master's Degree, Biotechnology, 3.4

Fort Valley State University   2009 — 2011
Bachelor of Science (BS), Biology/Biological Sciences, General

Washington County High School   1995 — 1999

Washington County High School   1995 — 1999
College Prep with Business Certification, College/University Preparatory and Advanced High School/Secondary Diploma Program

Justin Vrbas Justin Vrbas Phoenix, Arizona Area Details
Justin Vrbas's Convergys Experience 2014 - Present
Job Call center representative.
Industry Marketing and Advertising
Experience
Convergys   2014 - Present
Tier 3  October 2013 - Present
US Army  January 1992 - April 2014
Pizza Hut  December 2011 - September 2013
Pizza Hut  October 2011 - September 2013
Pizza Hut  October 2011 - June 2012
Pizza Hut  2011 - 2012
Choice Hotels International  January 2007 - May 2011
Choice Hotels International  September 2007 - June 2010
US Army Northern Army Group (NORTHAG)   January 1990 - January 1992

Skills
Software Documentation, Hotels, Management, Customer Service, Outlook, Team Building, Training, Operations Management, Hospitality, Food, Hiring, Coaching, Employee Training, Forecasting, Inventory Management, Human Resources, Process Scheduler, Sales

Education
Front Range Community College   2002 — 2003
geny, Computer Engineering, 4.0

R-5 High School   1987 — 1990
High School Diploma, General

Jeremiah Sanchez Jeremiah Sanchez Broomfield, Colorado Details
Jeremiah Sanchez's Convergys Experience September 2011 - February 2012
Job Corporate Accounting Professional
Industry Accounting
Experience
ProBuild  July 2014 - Present
Blue Mountain Arts, Inc.   December 2013 - February 2014
Arrow Electronics  April 2013 - November 2013
Urban Lending Solutions  May 2012 - March 2013
Convergys   September 2011 - February 2012
Weber State University  August 2008 - August 2011
Liberty Tax Service  January 2011 - April 2011
Moneytree, Inc  August 2006 - August 2007
Front Range Community College  February 2006 - August 2006

Skills
Peachtree, Oracle, Excel, Access, Accounting, Customer Service, Financial Analysis, Word, Financial Accounting, Financial Reporting, General Ledger, PowerPoint, Microsoft Office, Tax, Budgets, Analysis, Accounts Payable, QuickBooks, Microsoft Excel, Microsoft Word, Leadership, Financial Statements, Sage, Account Reconciliation, Public Speaking, Spreadsheets, Windows 7, 10 Key, Tax Returns, Windows, Accounts Receivable, Training, Teamwork, Troubleshooting, Data Entry, Payroll, Finance, PeopleSoft, Call Centers, Tax Preparation, Journal Entries, Auditing

Education
Weber State University - John B. Goddard School of Business & Economics   2008 — 2011
Bachelor of Science (AACSB Accredited), Accounting

Front Range Community College   2004 — 2007
Prerequisites

Lynn Baalman Lynn Baalman Boulder, Colorado Details
Lynn Baalman's Convergys Experience 2000 - 2005
Job Global HR Director at Spectralink
Industry Wireless
Experience
Spectralink Corporation  February 2013 - Present
SunCorp Corporate CU  April 2005 - January 2013
Convergys   2000 - 2005
MoneyGram International  1996 - 1999

Skills
Performance Management, Deferred Compensation, Organizational..., Recruiting, Mergers, Start-ups, Human Resources, Project Management, Workforce Planning, Onboarding, HR Policies, Talent Acquisition, Vendor Management, Employee Benefits, Process Improvement, Management, Mergers & Acquisitions, Leadership, Program Management, Personnel Management, Outsourcing

Education
Fort Hays State University   1977 — 1981
BA, Sociology

Leanora Guyett Leanora Guyett Sanford, Florida Details
Leanora Guyett's Convergys Experience May 2013 - October 2013
Job Sales and Customer Service
Industry Apparel & Fashion
Experience
Academy Sports + Outdoors  January 2015 - June 2015
Qivana  July 2014 - April 2015
Toys R Us _ KSA  October 2014 - January 2015
Kelly Services  May 2014 - January 2015
Convergys   May 2013 - October 2013
RGIS  2012 - 2013
Capital Candy   May 2010 - September 2011
Alarmpro Inc.   June 2004 - February 2010

Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Communication, Filing, Inventory, Data Entry, Telephone Skills, Security, Invoicing, Time Management, Office Administration, Customer Satisfaction, Call Centers

Education
Florida Technical College   2012 — 2014
Associate of Business Management and Marketing, Business, Management, Marketing, and Related Support Services, A

DeLand High School   1998 — 2001

Pierre Lundi Pierre Lundi Gainesville, Florida Area Details
Pierre Lundi's Convergys Experience January 2006 - October 2007
Job Progressing.....
Industry Entertainment
Experience
Skylab Recording Studios   January 2014 - Present
Crescendo Sound Studio   January 2012 - Present
Five Guys Burgers and Fries  May 2011 - Present
Momentum Radio   October 2010 - May 2011
Artist Relation Full Sail University   April 2009 - January 2010
Convergys   January 2006 - October 2007

Skills
Logic Pro, Pro Tools, Audio Mixing, Audio Engineering, Studio Recording, Music Production, Audio Post Production, Recording, Audio Editing, Songwriting, Audio, Music, Video Editing, Production, Photoshop, Mac, Editing, Word, Web Design, PowerPoint, Microsoft Office, Writing, Online Marketing, Event Planning, Excel, Customer Service, Social Media, Entertainment, Final Cut Pro, Keynote, Event Management, Promotions, Post Production, Composition, iMovie, Film, Sound

Education
Full Sail University   2008 — 2011
Associates, Bachelors, Masters, Recording Arts, Entertainment Business

Jessica Ryan Jessica Ryan Salt Lake City, Utah Details
Jessica Ryan's Convergys Experience January 2013 - August 2013
Job CSR DATA ENTRY
Industry Hospitality
Experience
Edsoup   August 2013 - February 2014
Convergys   January 2013 - August 2013
SnugZ USA  August 2012 - November 2012
MERRY MAIDS  January 2012 - July 2012
Verizon  March 2006 - January 2012

Skills
Customer Service, Microsoft Office, Account Management, Social Media, Team Building, Marketing, Time Management, Microsoft Word, Social Media Marketing, Outlook, Operations Management

Education
Fortis College   2012 — 2013
Associate's degree, Business and Finance

Maynard Travis Technical Center   2004 — 2005
Certificate, Legal Assistant/Paralegal

Lakeland Senior High School   2001 — 2005
High School Diploma

Ben Heath Ben Heath Greater Omaha Area Details
Ben Heath's Convergys Experience 1996 - 2000
Job Sr Programmer Analyst Woodmen Life
Industry Insurance
Experience
Woodmen Life   December 2013 - Present
First National Bank of Omaha  April 2012 - December 2013
First National Bank of Omaha  2011 - 2013
Client Resources, Inc.   June 2011 - April 2012
ACI Worldwide  May 2007 - May 2011
Aviture  2007 - 2007
First Data Corporation  2001 - 2006
First Data Network   2001 - 2006
Convergys   1996 - 2000

Skills
Android, Blackberry, iPhone development, Smart Cards, J2ME, Java, JavaScript, J2EE, J2SE, XML, XML Schema, Oracle, Oracle SQL, SQL, HTML, CSS, XHTML, iPhone, RIM, Swing, Spring, Hibernate, JPA, Linux, Unix, Emacs, Eclipse, Smartphones, XSLT, JBoss, Websphere, Weblogic, Tomcat, Web Design, Web Development, Web Services, AJAX, REST, Image Processing, Common Lisp, jQuery, Prototype, Extreme Programming, Java Enterprise Edition, MySQL, Struts, JBoss Application Server, Spring Framework, WebSphere

Education
Fort Hays State University   1986 — 1990
BS, Mathematics

Kyle Armbruster Kyle Armbruster De Soto, Missouri Details
Kyle Armbruster's Convergys Experience June 2008 - August 2010
Job Sales Manager at LaZBoy Furniture Galleries
Industry Retail
Experience
La-Z-Boy Furniture Galleries  October 2011 - Present
U.S. Cellular   August 2010 - September 2011
Convergys   June 2008 - August 2010

Education
Fontbonne University   2007 — 2010
Bachelor of Science (B.S.), Sports Management and Business Administration

Jarvis Gonzalez Jarvis Gonzalez Orlando, Florida Area Details
Jarvis Gonzalez's Convergys Experience February 2014 - October 2014
Job Technical Operations at Summit Broadband
Industry Computer Networking
Experience
Summit Broadband  October 2014 - Present
Convergys   February 2014 - October 2014
Connextions  July 2013 - December 2013
Comcast Cable  November 2006 - July 2013
Banco Popular de Puerto Rico  1997 - 2006

Skills
Telecommunications, VoIP, IP, Broadband, Telephony, Computer Network..., Troubleshooting, TCP/IP, Cisco Technologies, Call Center, Routers, Provisioning, Wireless, DOCSIS, Ethernet, Switches, Network Design, Computer Repair, Computer Maintenance, java, vbasic, SQL, Networking, Software Installation, Call Centers

Education
Florida Technical College   2012 — 2015
Bachelor's Degree, Information Technology, 3.8 GBA

Instituto de Banca y Comercio Inc   1990 — 1991
Certificate, Computer Programing, 3.80

Jamie Carder Jamie Carder Deerfield Beach, Florida Details
Jamie Carder's Convergys Experience January 1999 - May 2003
Job Analyst/ Technical Support / Trainer/Sales
Industry Telecommunications
Experience
Teleperformance (McGraw-Hill)   December 2014 - Present
Infinity Sales Group, LLC  January 2014 - December 2014
CenturyLink  May 2003 - June 2013
CenturyLink  January 2008 - January 2010
CenturyLink  January 2006 - January 2008
CenturyLink  May 2003 - December 2005
Convergys   January 1999 - May 2003
OfficeMax  January 1996 - January 1999

Skills
Extensive knowledge of..., Network Support, Interpersonal Skill, Team Building, Committed to Customer..., Outstanding..., Outstanding time..., Team Mentoring, Technical Training, Enthusiastic..., Testing, Training, VoIP, Troubleshooting, Telecommunications, Technical Support, Customer Service, Leadership, Hardware, Network Administration, Call Centers, Management, Networking, Vendor Management

Education
Florida Technical College   1996 — 1998
Associate Degree of Science, Electronics/Computer Technology, GPA 4.0

Ja'Nae Brown Ja'Nae Brown Charlotte, North Carolina Area Details
Ja'Nae Brown's Convergys Experience January 2010 - March 2010
Job Healthcare Insurance Agent at Connextions
Industry Public Relations and Communications
Experience
Connextions  July 2014 - Present
The Limited  September 2012 - December 2012
Wells Fargo  April 2012 - August 2012
Forever 21  July 2010 - January 2011
Skycity Ent.   May 2009 - January 2011
Charlotte Regional Visitors Association   May 2010 - July 2010
Convergys   January 2010 - March 2010
Little Angels Learning Academy   November 2007 - May 2008
Starbucks Coffee  July 2005 - September 2005

Skills
Photoshop, Illustrator, Paint Shop Pro, Fashion Shows, Online Marketing, Email Marketing, Public Speaking, Public Relations, Desktop Publishing, Microsoft Office, Advertising, Adobe, Dance, Cosmetology, Writing, Singing, Event Planning, Bartending, Graphic Design, Project Planning, Social Media Marketing, Customer Service, Sales, Facebook

Education
Johnson C. Smith University   2012 — 2014
Visual and Performing Arts, Graphic Design, Dance, Junior

Full Sail University   2010 — 2011
Graphic Design

Independence High School   2003 — 2007
Diploma, General education

Clifford Alcorn Clifford Alcorn Crystal City, Missouri Details
Clifford Alcorn's Convergys Experience June 2005 - May 2007
Job Graphic Designer at Neko Graphic Design Studios
Industry Graphic Design
Experience
Neko Graphic Design Studios   August 2013 - Present
ITT Technical Institute  2013 - 2015
ITT Technical Institute  2013 - 2015
2020 Companies  August 2008 - November 2011
Convergys   June 2005 - May 2007
Pizza Hut  February 2001 - August 2005

Skills
Graphic Design, 3D Modeling, 3DS Max, Web Design, Brand Development, Adobe Creative Suite, Sales Management, Sales, Team Building, Photoshop, Illustrator, Graphics, Logo Design, Advertising, Creative Direction, CRM, InDesign, Marketing, Photography, 3D Studio Max, Maya

Education
Full Sail University   2013 — 2017
Bachelor's of Game Art - Game Design, Game Art and Design, A

ITT Technical Institute-Arnold   2012 — 2014
Associate of Graphic and Communication Design, Game and Interactive Media Design, A

Robert Wilson Robert Wilson San Francisco Bay Area Details
Robert Wilson's Convergys Experience November 2011 - October 2012
Job Network Engineer
Industry Information Technology and Services
Experience
Telmate  July 2014 - Present
Autodesk  February 2014 - February 2015
Sutter Health  August 2013 - February 2014
Insight Global  December 2012 - July 2013
Robert Half Technology  September 2012 - December 2012
Convergys   November 2011 - October 2012
Wells Fargo  May 2010 - November 2010
GameStop  October 2008 - April 2010

Skills
Technical Support, Music Industry, Blackberry, iPhone, Android, Software Installation, Help Desk Support, Internet Explorer, Hardware Installation, Desktop Computers, Remote Desktop, Microsoft Office 2007, Microsoft Operating..., Logic Pro, Garageband, Music Production, OS X, XP, Networking, Windows XP, Troubleshooting, iOS, Computer Hardware, Hardware, Workstations, iPad, SCCM, Windows 7, Computer Repair, Citrix

Education
Full Sail University   2012 — 2014
Bachelor of Science (B.S.), Music Production, Freshman

Los Medanos College   2009 — 2010

Adam Besnard Adam Besnard Tampa, Florida Details
Adam Besnard's Convergys Experience 2006 - 2008
Job President of Besnard Insurance
Industry Insurance
Experience
Besnard & Associates   June 2008 - Present
Convergys   2006 - 2008
Galleon Solutions   October 1998 - June 2006
Accenture  June 1996 - October 1998

Skills
Risk Management, Insurance, Property & Casualty..., Process Improvement, Management, Business Process, Project Management, Strategic Planning, Restaurants, Consulting, Management Consulting, Leadership

Education
Florida State University - College of Business   1992 — 1996
Management Information Systems

Jason Valentin Jr. Jason Valentin Jr. Deland, Florida Details
Jason Valentin Jr.'s Convergys Experience February 2014 - July 2014
Job Sales Consultant at Havertys Furniture
Industry Consumer Services
Experience
Convergys   February 2014 - July 2014
Sony Electronics  October 2012 - October 2013
The Cloisters of Deland   January 2012 - September 2012
Six Flags  May 2008 - August 2008

Skills
Account Management, Retail, Sales, Event Planning, Customer Service, Market Planning, Consumer Electronics, Product Marketing, Product Management, Product Launch, Competitive Analysis, Sales Management, Cross-functional Team..., Sales Operations, B2B, Multi-channel Marketing, Product Development, Business Development, Employee Training, Group Training, Management, Communication, Training, Pricing, Social Media, Budgets

Education
Florida Technical College   2013 — 2015
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services

Brenda Honeycutt Brenda Honeycutt Ottawa, Kansas Details
Brenda Honeycutt's Convergys Experience September 2014 - February 2015
Job Change is constant
Industry Human Resources
Experience
Convergys   September 2014 - February 2015
Ashford University  June 2013 - October 2014
General Dynamics Information Technology  October 2005 - January 2013
Kathi Swanson State Farm   July 2004 - February 2005
Cessna Aircraft Company  April 1997 - May 2001
Casey's General Stores, Inc.   March 1996 - April 1997

Skills
Troubleshooting, Team Leadership, Leadership, Customer Service, Microsoft Office, Vendor Management, Customer Satisfaction, Microsoft Excel, Windows, Program Management, Public Speaking, Coaching, Process Improvement

Education
Friends University   2001 — 2002
Bachelor of Science (BS), Computer Information Systems, A

Pittsburg State University   1993 — 1994
None, Accounting and Finance, A

Neosho County Community College   1991 — 1993
Associate of Arts (AA), Accounting, A

University of Kansas   1983 — 1984
None, Voice and Opera, A

Frank Eshelman Frank Eshelman Las Cruces, New Mexico Details
Frank Eshelman's Convergys Experience August 2008 - Present
Job Team Leader at Convergys
Industry Higher Education
Experience
Full Sail University  October 2010 - Present
Convergys   August 2008 - Present

Skills
Interactive Storytelling, Programming, Level Design, Immersion, Game Design, Game Development, Game Design Documents, Game Mechanics, Gameplay, Leadership, Management, Sales Management, Team Building, Team Leadership, Leading Diverse Teams, Unity3D, Maya, Scripting, Storyboarding, 3D Modeling

Education
Full Sail University   2010 — 2013
Bachelor of Science (B.S.), Game and Interactive Media Design

Jhonnyto Delcin Jhonnyto Delcin West Palm Beach, Florida Area Details
Jhonnyto Delcin's Convergys Experience September 2007 - July 2008
Job Senior Software Engineer
Industry Computer Software
Experience
Levatas  August 2011 - Present
Electromatic USA   February 2011 - March 2011
Convergys   September 2007 - July 2008
Ea Tiburon  January 2007 - September 2007

Skills
OpenGL, DirectX, Gameplay, Visual Studio, Game Development, C#, Programming, Unity3D, XNA, Game Programming, Game Design, PHP, Xbox 360, Gameplay Programming, C++, Video Games, Lua, Perforce, Win32 API, Xcode, Computer Games, Tortoise SVN, Unreal Engine 3, ActionScript, API Development, GLSL, iOS development, Artificial Intelligence, Mobile Games, Dojo, WordPress, PSD to Wordpress, Unity, AngularJS

Education
Full Sail University   2008 — 2011
Bachelor of Science Degree, Game Design

Miami Central Senior High   2002 — 2006
High School Diploma, Information Technology

ITT Tech

Jerylme Robins Jerylme Robins Lubbock, Texas Area Details
Jerylme Robins's Convergys Experience June 2004 - February 2007
Job 1) Owner / Producer at Sophistasoul Productions and 2)Unit Coordinator at Texas Tech University
Industry Music
Experience
Texas Tech University  October 2012 - Present
Sophistasoul Productions   November 2010 - Present
Texas Tech University  October 2011 - October 2012
Texas Tech University  March 2007 - October 2011
Convergys   June 2004 - February 2007
Office Max  August 2002 - May 2004

Skills
Planning & Execution of..., Programming, Vocal Instruction, Music Production, Vocal Perfomance, Budgets, Invoicing, Songwriting, Event Planning, Management, Project Planning, Singing, Event Management, Higher Education, PowerPoint, Research, Social Networking, Student Affairs

Education
Full Sail University   2009 — 2010
MS, Entertainment Business

Wayland Baptist University   2006 — 2009
BS, Management

South Plains College   2004 — 2006
AAA, Commercial Music

Ralph Nahato Ralph Nahato Wichita, Kansas Details
Ralph Nahato's Convergys Experience July 2012 - 2013
Job Sourcing Specialist at GE Transportation
Industry Accounting
Experience
GE Transportation Systems Global Signaling  September 2014 - Present
Bombardier Aerospace  2013 - 2014
Convergys   July 2012 - 2013
Friends University  August 2008 - May 2011
Cessna Aircraft Company  March 2007 - April 2009

Skills
Leadership, Financial Analysis, Customer Service, Strategy, Management, Accounting, Budgets, Analysis, Microsoft Office, Microsoft Excel, Finance, Marketing Strategy, PowerPoint, Team Leadership, Business Planning, Marketing, Outlook, Process Improvement, Financial Reporting, Team Building, Risk Management, Business, Marketing Research, SAP, CRM, Tax Preparation, Public Relations, Negotiation, Telegence, Data Analysis, Training, Microsoft Word, Payroll, Financial Accounting, Problem Solving, Multi Tasking, Computer Proficiency, Oracle

Education
Friends University   2009 — 2011
Bachelor of Science (BS), Accounting and Business/Management

Cowley County Community College   2006 — 2008
A.A, Accounting

Aaron Delay Aaron Delay Greater Denver Area Details
Aaron Delay's Convergys Experience September 2007 - June 2008
Job Barista at Starbucks and Student at Metro
Industry Primary/Secondary Education
Experience
Starbucks  November 2013 - Present
Starbucks  November 2013 - April 2014
Crothall Services Group  June 2008 - October 2013
Convergys   September 2007 - June 2008
Verizon Business  2007 - 2007

Skills
Social Media, Photography, Performance Management, Email Marketing, Supervisory Skills, Employee Relations, Payroll, Inventory Management, Customer Service, Microsoft Excel, Call Centers, Onboarding, Coaching, Training, Process Improvement, Recruiting, Marketing, Social Networking, Operations Management, Talent Acquisition, Start-ups, Leadership Development, Microsoft Word, Contract Negotiation, Budgets, Human Resources, Software Documentation, Business Development, Benefits Administration, System Administration, Team Building, Microsoft Office, Management, Change Management, New Business Development, Public Speaking, Social Media Marketing, PowerPoint, Leadership, Healthcare, Program Management, Public Relations, Project Management, Strategic Planning, Talent Management, Vendor Management, Customer Satisfaction, Team Leadership, HRIS, Nonprofits

Education
Metropolitan State University of Denver   2014 — 2017
Bachelor's Degree, Secondary Education and Teaching

Fort Lewis College   2002 — 2003

Metropolitan State University of Denver   2002 — 2002

Logan Klein Logan Klein Greater New Orleans Area Details
Logan Klein's Convergys Experience April 2006 - September 2008
Job Forensic Animator at Braud & Gallagher LLC
Industry Media Production
Experience
Braud & Gallagher LLC   October 2014 - Present
TurboSquid  January 2013 - March 2014
Convergys   April 2006 - September 2008

Skills
Graphic Design, Video Editing, Animation, Photography, Multimedia, 3D Tracking, 3D Modeling, Cinema 4D, 3D Studio Max, Lightwave, Rotoscoping, Particle Effects, Compositing, Typography, Adobe Creative Suite, Vray, Web Design, Final Cut Pro, Software Conversions, UV mapping, Motion Graphics

Education
Full Sail University   2009 — 2011
Bachelors, Computer Sciences

Full Sail University   2009 — 2011
Bachelor of Science (B.S.), Digital Arts

Brian S. Wright, MBA, CSM Brian S. Wright, MBA, CSM Orlando, Florida Area Details
Brian S. Wright, MBA, CSM's Convergys Experience November 2002 - December 2005
Job Senior Business Systems Analyst at FIS
Industry Information Technology and Services
Experience
United & Florida Safety Council   January 2012 - Present
FIS  December 2010 - Present
Independent Consultant  August 2001 - Present
United Safety Council  February 2007 - November 2010
Convergys   November 2002 - December 2005

Skills
Business Analysis, Requirements Gathering, Systems Analysis, Visio, SharePoint, SDLC, User Experience, User Interface Design, Training &..., Graphic Design, Web Design, Web Applications, Data Modeling, Requirements Analysis, Business Requirements, Project Management, MySQL, Scrum, Software Documentation, Analysis, Information Technology, PMP, Oracle, Visual Basic, Web Development, Software Project..., Databases, Leadership

Education
University of Central Florida - College of Business Administration   2006 — 2008
Masters

Florida State University - College of Business   1997 — 2001
BS

Patience Thomas Patience Thomas Wichita, Kansas Area Details
Patience Thomas's Convergys Experience July 2013 - February 2014
Job Supervisor at Carla's Youth Residential Center
Industry Human Resources
Experience
Carla's Youth Residential Center   March 2015 - Present
Convergys   July 2013 - February 2014
Spangles Restaurant   August 2007 - July 2013

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets

Education
Friends University   2008 — 2013
Bachelors of Human Resources Management, Human Resources Management and Services

Malisa Wacker Malisa Wacker Kansas City, Missouri Area Details
Malisa Wacker's Convergys Experience March 2014 - October 2014
Job Office Administrator at Edward Jones
Industry Health, Wellness and Fitness
Experience
Edward Jones  February 2015 - Present
Farmers Insurance  October 2014 - February 2015
Convergys   March 2014 - October 2014
Weight Watchers  August 2007 - October 2013
Federal Reserve Bank of Kansas City  1997 - 2006

Skills
Personal Development, Training Delivery, Employee Relations, Coaching, Training, Public Speaking, Employee Training, Leadership Development, Organizational..., Executive Coaching, Conflict Resolution, Instructional Design, Strategic Planning, Customer Service, Team Building, Program Management

Education
Friends University   1998 — 1999
Human Resource Management, Organizational Development, 3.8

Nichole Jenkins Nichole Jenkins Denver, Colorado Details
Nichole Jenkins's Convergys Experience May 2008 - March 2010
Job Shop Clerk at Aim NationaLease
Industry Transportation/Trucking/Railroad
Experience
Aim NationaLease  March 2010 - Present
Convergys   May 2008 - March 2010
McDonald's Corporation  June 2003 - November 2009

Skills
Customer Service, Outlook, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Satisfaction, Data Entry, Time Management, Teamwork, Sales Management, Strategic Planning, New Business Development, Training, Contract Negotiation

Education
Legacy High School   2000 — 2004

Front Range Community College
Psychology

Brandon Hartzell Brandon Hartzell Wichita, Kansas Details
Brandon Hartzell's Convergys Experience July 2013 - Present
Job Customer Service/Sales Representative at Convergys
Industry
Experience
Convergys   July 2013 - Present
Friends University  October 2009 - July 2013
Wellington Apple Market   February 2007 - January 2010
Futures Unlimited  August 2007 - August 2009

Education
Friends University   2009 — 2013
Bachelor of Science (BS), Management Information Systems, General

Mike Samitt Mike Samitt Saint Simons Island, Georgia Details
Mike Samitt's Convergys Experience February 1998 - February 2000
Job Managing Partner, Sage Consulting LLC
Industry Computer Software
Experience
Sage Consulting, LLC   January 1998 - Present
Bridgestone  November 2007 - April 2012
Goodyear  November 2006 - October 2007
UPM Raflatac  September 2006 - December 2006
ConocoPhillips  May 2004 - November 2006
UPM-Kymmene  August 2002 - October 2003
Eastman Chemical Company  March 2001 - December 2001
Delta Air Lines  June 2000 - February 2001
Georgia-Pacific LLC  February 2000 - September 2000
Convergys   February 1998 - February 2000

Skills
SAP R/3, SAP HR, SAP, ERP, SAP ERP, SAP Implementation, SAP BI, Business Process, SAP Netweaver, SD, ABAP, Benefits Administration, SAP BW, SAP Portal, Business Process..., Business Objects, Business Intelligence

Education
Florida State University - College of Business   1985 — 1989
BS, Accounting

Hanka Mujic Hanka Mujic Greater Salt Lake City Area Details
Hanka Mujic's Convergys Experience 2002 - 2005
Job prepress technician at Ferrari Color
Industry Printing
Experience
Ferrari Color  June 2006 - Present
Sign Service   June 2005 - June 2006
Convergys   2002 - 2005
Discover Financial Services  November 1998 - July 2002

Skills
Graphic Design, Adobe Creative Suite, Typography, Mac OS X, QuarkXPress, InDesign, Mac, Illustrator, Photoshop, Graphics, Pre-press, Image Editing, Layout, Color Management, Digital Printing, Wide Format Printing, Banners, Preflight

Education
Salt Lake Community College   2001 — 2005
Associate of Science (A.S.), Graphic Design

Freie Universität Berlin   1996 — 1997
German and Italian Language and Literature

Technische Universität Berlin / TU Berlin   1995 — 1996
Architecture

Menzel Oberschule   1992 — 1995
Abitur

Richard Steere Richard Steere Miami/Fort Lauderdale Area Details
Richard Steere's Convergys Experience 1986 - 2001
Job
Industry Computer Software
Experience
Convergys   1986 - 2001
Westinghouse  1981 - 2001
Perdue Farms  July 1978 - July 1979

Skills
Windows, C++, Java, C, Microsoft Office, Microsoft Excel, Customer Service, Photoshop, Microsoft Word, English, PowerPoint, Public Speaking, HTML, Management, Statistics, Access

Education
Franklin & Marshall College   1967 — 1974
Bachelor's degree, Special Studies

Shaun Gillespie Shaun Gillespie Salt Lake City, Utah Details
Shaun Gillespie's Convergys Experience August 1999 - July 2006
Job Mobile Developer
Industry Internet
Experience
Convergys   August 1999 - July 2006

Skills
HTML, JavaScript, CSS, PHP, MySQL, Web Development, Database Administration, Business Intelligence, AJAX, XML, SQL, jQuery, Apache, XHTML, Web Applications, JSON

Education
Full Sail University   2012 — 2015
Bachelor's degree, Mobile Development

Patrick Glenn Patrick Glenn Greater Denver Area Details
Patrick Glenn's Convergys Experience August 2012 - January 2013
Job CG Character Artist
Industry Computer Games
Experience
Convergys   August 2012 - January 2013
Unemployed  March 2012 - August 2012
Paradux Games   October 2011 - February 2012

Skills
Character Modeling, Prop Modeling, Conceptual Art, Texture Artist, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Zbrush, Maya, Photoshop, 3D Studio Max, Character Rigging, Computer Animation, Character Animation, 3D Modeling, Texturing, Unreal Engine 3, Game Development

Education
Full Sail University   2010 — 2012
BS, Game Art, 3.17

Pat Fancher Pat Fancher Pueblo, Colorado Area Details
Pat Fancher's Convergys Experience March 2003 - May 2004
Job Looking for a good fit
Industry Media Production
Experience
Looking for that Great Company!   July 2012 - August 2014
Solution Center   July 2011 - August 2014
I-Qor   October 2011 - July 2012
Pueblo Community College  November 2008 - September 2011
Pueblo Community College  February 2007 - August 2008
RMS, Receivable Management Services   June 2007 - July 2008
ProConcessions at Pikes Peak International   May 1997 - August 2004
Convergys   March 2003 - May 2004

Skills
Customer Service, Word, PowerPoint, Microsoft Office, Excel, Access, Administration, Outlook, Data Entry, Telephone Skills, Microsoft Word, Higher Education, Public Relations, System Administration, Training, Microsoft Excel, Program Management, Event Planning, Social Networking, Public Speaking, Leadership, Social Media, Event Management, Editing, Nonprofits, Invoicing, Fundraising, Leadership Development, Software Documentation, Community Outreach, Research, Administrative..., Team Building, Coaching, Teamwork, Call Centers, Management, Budgets, Supervisory Skills, Process Scheduler, Policy, Staff Development, Team Leadership, Strategic Planning, Interviews, Recruiting, Employee Relations, Human Resources, Volunteer Management, Employee Training

Education
Franklin University   2014 — 2017
Mass Communications, Public Relations/Image Management

2011 Pueblo Community College   2008 — 2011
Associates Degree, Mass Communications

Pueblo County High School   1981 — 1985
Certificate, General Studies, 3.5

School of Hard Knocks

Renae Roux - Chiefta Co. Renae Roux - Chiefta Co. Scottsdale, Arizona Details
Renae Roux - Chiefta Co.'s Convergys Experience September 2014 - Present
Job Customer Service Representative at Convergys
Industry Wholesale
Experience
Convergys   September 2014 - Present
Chieftain Wild Rice Company   June 2010 - May 2014
Sunshine Productions   May 1999 - May 2014
Dollar Tree Stores  September 2007 - October 2008
Dollar General  August 2005 - November 2007

Skills
Sales Management, Account Management, Sales Operations, Sales, Cold Calling, Key Account Management, New Business Development, Pharmaceutical Sales, Selling, Territory Management, B2B, Sales Presentations, Outside Sales

Education
Franklin University   2003 — 2005
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, 3.89

Wisconsin Indianhead Technical College   2002 — 2004
Associate of Science (A.S.), Marketing/Marketing Management, General, 3.89

Mary Ellen Adamson Mary Ellen Adamson Greater Atlanta Area Details
Mary Ellen Adamson's Convergys Experience January 2004 - December 2007
Job Marketing Consultant at selfemployed
Industry Marketing and Advertising
Experience
self-employed  January 2010 - Present
Fidelity Investments  May 2008 - March 2012
Convergys   January 2004 - December 2007
Automatic Data Processing  1999 - 2003
self-employed  January 1996 - December 1998
Symantec  January 1991 - December 1996
Corporate Software Inc.  1985 - 1991

Skills
Marketing Strategy, Marketing Management, Thought Leadership, B2B Marketing, Outsourcing, Integrated Marketing, Key Message Development, White Papers, Brochure Development, Budget Development, Conference Presentations, Sales Presentations, Webinars, Product Marketing, Marketing Communications

Education
University of Massachusetts at Lowell   1978 — 1980
Business Administration and Management, General

Framingham State University
BS, Consumer Economics

Maurice Patterson Maurice Patterson Orlando, Florida Area Details
Maurice Patterson's Convergys Experience December 2014 - March 2015
Job Customer service professional dedicated to effective team management and customer satisfaction.
Industry Entertainment
Experience
Convergys   December 2014 - March 2015
Alston Wilkes Society  May 2014 - September 2014
Ruby Tuesday  March 2013 - August 2014
Holmes Bail Bonding   July 2013 - February 2014
Trinity Enterprises, LLC   February 2010 - February 2013
CEC Entertainment  December 2008 - March 2010

Skills
Event Planning, Marketing, Social Networking, Facebook, Creative Writing, Social Media Marketing, Public Relations, Social Media, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Photoshop, Event Management, Advertising, Customer Service, Public Speaking, Final Cut Pro, Negotiation, Up-selling, Efficent, good with numbers and..., fast service worker, friendly and helpful, late-night shift..., customer-oriented, quick learner, strategic event planning, Customer-focused Service, excellent time..., marketing savvy, strong problem solving...

Education
Full Sail University   2010 — 2016
Media Communications Certificate, Communication and Media Studies, Graduate

Johnson & Wales University   2009 — 2009
Marketing, Marketing, Transfered

Kevin Cronce Kevin Cronce Cary, North Carolina Details
Kevin Cronce's Convergys Experience January 2000 - December 2001
Job Shift Lead at Toyota Financial Services/ HCL
Industry Consumer Services
Experience
Toyota Financial Services  September 2014 - Present
Sears Holdings Corporation  May 2010 - September 2014
ACS  March 2009 - April 2010
Tupperware Brands  May 2003 - August 2003
Kforce Technical Staffing  December 2002 - March 2003
Convergys   January 2000 - December 2001
Convergys   January 1999 - January 2000

Skills
Customer Satisfaction, Customer Service, Call Centers, Team Building, Customer Experience, Dispatching, Sales, Customer Retention, Data Entry, Mortgage Brokers, Help Desk Support, Computer Animation, Computer Graphics, Digital Media, Team Management, Team Leadership, Coaching, Time Management, Stress Management

Education
Full Sail University   1997 — 1998
Associate of Science (AS), Digital Media

St Clair County Community College
Associate of Science (AS), Information Science/Studies

Ash Jones Ash Jones Cincinnati, Ohio Details
Ash Jones's Convergys Experience November 2014 - February 2015
Job Customer Returns Processor at UPS
Industry Music
Experience
UPS Supply Chain Solutions  March 2015 - July 2015
Convergys   November 2014 - February 2015
Dunkin Donuts  May 2014 - October 2014
Amazon  December 2009 - December 2009

Skills
UPS Shipping, Microsoft Office, Technical Support, Management, Microsoft Word, PowerPoint, Customer Returns, Data Entry, Inbound Marketing, Customer Service, Typing, 85 wpm, Telemarketing, Creative Writing, Tenor Saxophone, Social Networking, Fast Food, Account Management, Music, Leadership, Facebook, Retail, Time Management, Social Media, Video Editing, Training

Education
Full Sail University   2013 — 2014
Bachelor's degree, Music Production

Mt. Healthy High School   2003 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates, 3.5

Brian Reagan Brian Reagan Orlando, Florida Area Details
Brian Reagan's Convergys Experience 2010 - 2013
Job Entertainment Business and Production/Event Coordinator & Marketing
Industry Entertainment
Experience
Pulse Nightclub   April 2014 - Present
Event Promoter and Marketing Orlando FL   January 2007 - Present
Convergys   2010 - 2013
Apple  2010 - 2013
The Walt Disney Company  March 2008 - June 2012
Swank Audio Visual  2007 - 2008
The Talent Company   1998 - 2005

Skills
Entertainment, Marketing, Social Media, Social Networking, Event Management, Operations Management, Social Media Marketing, Event Planning

Education
Full Sail University   2006 — 2007
Bachelor of Science (BS), Arts, Entertainment, and Media Management, 3.29

Full Sail University   2005 — 2006
Associate of Science (A.S.), Recording Arts Technology/Technician, 3.28

Montrell Howell Montrell Howell Orlando, Florida Area Details
Montrell Howell's Convergys Experience December 2014 - May 2015
Job Installation Technician at Bright House Networks
Industry Information Technology and Services
Experience
Bright House Networks  September 2015 - Present
Florida Hospital  May 2015 - July 2015
Convergys   December 2014 - May 2015
New Horizons Computer Learning Centers  October 2014 - March 2015
TGI Fridays  August 2014 - November 2014
Meijer  June 2013 - November 2013
United States Marine Corps  July 2007 - July 2011
March Coatings   October 2005 - May 2007
Delphi  August 2003 - April 2005

Skills
Telecommunications, Troubleshooting, Military Experience, Computer Hardware, Software Installation, Customer Service, Leadership, Networking, Security Clearance, Team Building, Windows

Education
New Horizons Computer Learning Center   2012 — 2015
Network Security

Full Sail University   2011 — 2012
Film and Digital Media

Terrell Hollis Terrell Hollis Casselberry, Florida Details
Terrell Hollis's Convergys Experience November 2010 - February 2013
Job Publix Distribution
Industry Food Production
Experience
Publix Distribution   February 2013 - Present
Convergys   November 2010 - February 2013

Skills
Mac, Apple OS, Windows, Microsoft Office, Windows 7, Networking

Education
New Horizons Computer Learning Center   2007 — 2008

Full Sail University   2004 — 2005
Associate of Science (AS), Recording Arts Technology/Technician

Quinn Johnson Quinn Johnson Orlando, Florida Area Details
Quinn Johnson's Convergys Experience October 2014 - June 2015
Job Solutions Architect at Siemens (CDI)
Industry Medical Practice
Experience
Siemens (CDI)   June 2015 - Present
Convergys   October 2014 - June 2015
Florida Hospital  July 2013 - October 2014
Seminole State College of Florida  November 2012 - June 2013
Florida Technical College  2012 - January 2013
CSX  October 2010 - September 2011
US Navy  August 2005 - October 2010

Skills
Transportation, Trucking, Container, Transportation..., Rail, Freight, Truckload, Logistics Management, LTL, DOT regulations, Shipping, Security, Security Management, Air Traffic Control, Management, Investigation, Customer Satisfaction, Aircraft, Navy

Education
Florida Technical College   2013 — 2015
Bachelor's degree, Information Technology, 4.0

Seminole State College of Florida   2011 — 2014
Associate of Arts (A.A.), Psychology

Criminal Justice Security Career Institute   2012 — 2012

Naval Air Traffic Controller Academy   2005 — 2006
ATC CertIfication, Aviation/Airway Management and Operations

Phil Dreessen Phil Dreessen Greater St. Louis Area Details
Phil Dreessen's Convergys Experience 2012 - 2012
Job DMA Portfolio Implemenation Specialist at Wells Fargo Advisors
Industry Financial Services
Experience
Wells Fargo Advisors  May 2014 - Present
Wells Fargo Advisors  October 2012 - May 2014
Allied Barton Security Solutions   March 2012 - October 2012
Convergys   2012 - 2012
Brentwood School District  January 2011 - May 2011
Concordia Lutheran church  March 2009 - February 2011
Camp Thunderbird  March 2009 - September 2010

Skills
Microsoft Office, PowerPoint, Excel, Word, Data Entry, Outlook, Access, Public Speaking, Training, Fundraising, Research, Facebook, Social Networking, Spreadsheets, QuickBooks, Accounting, Accounts Payable, Sales, Customer Service

Education
Fontbonne University   2009 — 2011
Bachelor of Science, Business Administration

Southeast Missouri State University   2007 — 2008

Timothy Brant Timothy Brant Columbus, Ohio Area Details
Timothy Brant's Convergys Experience August 2011 - Present
Job Senior Analyst at Convergys
Industry Program Development
Experience
Convergys   August 2011 - Present
KeyBank  April 2008 - August 2011
Vonage  December 2006 - March 2008
AOL, LLC.   October 2005 - December 2006
America Online, Inc.   February 2005 - October 2005
America Online, Inc.   January 2004 - February 2005
Onsite Computing Services   November 1999 - May 2002
Independent  February 1998 - October 1999
Hughes Desktop   1997 - 1999
Franklin University  January 1997 - January 1998

Skills
Process Improvement, Quality Assurance, Call Center, Vendor Management, Program Management, Agile Methodologies, Project Management, Outsourcing, Software Project..., Customer Experience, Cross-functional Team..., Business Process..., Customer Satisfaction, Change Management, Team Management, Management, Business Process, Operations Management, Call Centers, Customer Service

Education
Franklin University
Management Information Systems

Wittenberg University   1992 — 1994
Computer Science

Simon Tomlinson Simon Tomlinson Fort Lauderdale, Florida Details
Simon Tomlinson's Convergys Experience February 2007 - September 2008
Job Computer Repair/Network Technician
Industry Information Technology and Services
Experience
Alorica  February 2015 - Present
Self-employed  March 2010 - Present
Advanced Tech Support  March 2013 - November 2014
As technology   August 2012 - December 2013
The Retail Outsource  January 2012 - June 2012
Ann Taylor LOFT  September 2011 - March 2012
The Cellular Connection  June 2011 - July 2011
G By Guess  September 2009 - March 2011
Interactive Response Technologies, (IRT)   October 2008 - September 2009
Convergys   February 2007 - September 2008

Skills
Spyware, Troubleshooting, Networking, Shipping, Hardware, Laptops, Computer Repair, Customer Service, Call Center, Customer Satisfaction, Computer Hardware, Technical Support, Sales, System Administration, Windows 7, Windows XP, Outlook, Software Installation, Windows Vista, Help Desk Support, Printers, Microsoft Office, Wireless Networking, A Certified, Computer Maintenance, Customer Experience, Windows XP Pro, Antivirus, Routers, Operating Systems, Wireless, Customer Retention, OS X, Access, Windows, Network Administration, Servers, Security, Active Directory, Microsoft Excel, Blackberry, Software, IT Operations, TCP/IP, Information Technology, Network Security, CompTIA A Certification, Computer Security, Cabling, Social Networking

Education
Florida Career College   2008 — 2010
Technical Diploma, Computer Repair/Network Technician

Full Sail University   2003 — 2004
Associates, Recording Arts

Tammi Phillips Tammi Phillips Cincinnati Area Details
Tammi Phillips's Convergys Experience July 2008 - April 2009
Job Business Analyst at 4MYBENEFITS
Industry Information Technology and Services
Experience
4MYBENEFITS   June 2013 - Present
Atos  February 2011 - May 2013
Northside Construction & Supply   March 2010 - February 2011
Convergys   July 2008 - April 2009
IT Management Ltd.   January 2008 - July 2008
IT Management   June 2007 - August 2007

Skills
Research, Troubleshooting, Customer Satisfaction, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Program Management, Windows 7, Technical Support, Social Media, Windows, Operating Systems, Windows Server, Help Desk Support, VPN

Education
Freed-Hardeman University   2003 — 2007
Business, Management Information Systems

Giuseppe D'Aristotile Giuseppe D'Aristotile Orlando, Florida Details
Giuseppe D'Aristotile's Convergys Experience July 2010 - September 2011
Job Web & Print, and Visual Media Design
Industry Design
Experience
Scholastic Book Fairs  May 2014 - February 2015
Sign-O-Saurus, Inc.   2011 - May 2014
Convergys   July 2010 - September 2011
Content Euphoria   January 2010 - October 2010

Skills
Web Design, Web Development, Graphic Design, Logo Design, Digital Printing, Direct to Garment..., Screen Printing, Vinyl, Vinyl Banners, Vinyl Cutting, Vehicle Graphics, Vehicle Lettering, Vehicle Wrap Design, Vehicle Wrap..., Microsoft Office, iWork, Windows & Mac operating..., 3D Studio Max, Acid Pro, Adobe Creative Suite, Corel Draw, Graphics, Illustrator, Photoshop

Education
Full Sail University   2007 — 2009
Bachelor of Science (B.S.), Digital Arts & Design

Full Sail University   2007 — 2009
Bachelor of Applied Science (BASc), Digital Arts & Design

Shawn M Thomas Shawn M Thomas Jacksonville, Florida Area Details
Shawn M Thomas's Convergys Experience December 2001 - June 2003
Job Network Engineer at Florida Blue
Industry Information Technology and Services
Experience
Florida Blue  December 2013 - Present
Fanatics, Inc.   June 2012 - December 2013
UF Health Jacksonville  January 2011 - June 2012
Citizens Property Insurance  August 2009 - January 2011
ING  August 2007 - August 2009
Washington Mutual  2002 - 2006
Convergys   December 2001 - June 2003
US Army  August 1999 - February 2000

Skills
Active Directory, Windows Server, Cisco Technologies, Servers, Data Center, ITIL, Windows 7, System Administration, Troubleshooting, OSPF, CCNA, VPN, Routers, Networking, Firewalls, Network Security, Operating Systems, WAN, Technical Support, Network Design, Switches, Cisco Nexus, BGP, Cisco Routers, EIGRP, Network Engineering, TCP/IP, Load Balancing, Cisco Call Manager, MPLS, Cisco Wireless, VoIP, Microsoft Certified..., Software Installation, ASA, Ethernet, IPSec, Catalyst Switches, Network Administration, DNS, PIX, DHCP, HSRP, Cisco IOS, Juniper, Cisco ASA, Juniper Technologies

Education
Florida Technical College Jacksonville   2007 — 2008
Associate, Information Technology

Florida Technical College   2006 — 2008
Associate of Arts and Sciences (A.A.S.), Information Technology

Ryan Matos Ryan Matos Altamonte Springs, Florida Details
Ryan Matos's Convergys Experience May 2015 - Present
Job Advanced Tech Support at Convergys
Industry Food & Beverages
Experience
Convergys   May 2015 - Present
Five Guys Burgers and Fries  March 2015 - May 2015
Five Guys Burgers and Fries  March 2014 - March 2015
Target  June 2013 - June 2014

Skills
Sales, Retail, Merchandising, Store Management, Customer Service, Inventory Management, Visual Merchandising, Loss Prevention, Inventory Control, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Store Operations, Time Management, Line Cook, Management, Cashiering, Customer Satisfaction, Teamwork, Retail Sales

Education
Penn Foster   2015 — 2016
Veterinary Assistant caree diploma, Veterinary Assistant

Full Sail University   2010 — 2012
N/A, Game Art / computer animation

Sayreville War Memorile High School   2006 — 2010
High School

Tyson Hinz Tyson Hinz Winter Park, Florida Details
Tyson Hinz's Convergys Experience January 2010 - April 2013
Job Producer at Continuum Studios
Industry Entertainment
Experience
Continuum Studio  December 2014 - Present
Game Jams   January 2014 - Present
Freelance Writing  August 2012 - Present
Broadway Pizzaria   October 2012 - October 2015
CelleC Games  December 2014 - July 2015
Convergys   January 2010 - April 2013
WinCo Foods  June 2012 - August 2012
Red Lobster  February 2006 - June 2009
Idaho State Journal  January 2005 - February 2006

Skills
Video Game Production, Project Management, JIRA, Software Project..., Project Planning, Microsoft Project, Game Design, Creative Writing, Game Development, Scripting, Video Games, Hansoft, Time Management, Teamwork, Cashiering, Microsoft Office, Public Speaking, Training, Typing 70 WPM, Critical Thinking, Customer Service, Customer Satisfaction, Telephone Skills, Team Leadership, Facebook, Poetry, Work Ethic, Organization, Superior Computer Skills, Social Media, Editing, Blogging, Photoshop, Drupal, Python

Education
Full Sail University   2014 — 2015
Master of Science (M.S.) Game Design, Game Production Management, 3.5

Full Sail University   2012 — 2014
Bachelor of Fine Arts (BFA), Creative Writing For Entertainment, 3.8

Daniel Abrante Daniel Abrante Altamonte Springs, Florida Details
Daniel Abrante's Convergys Experience August 2000 - June 2002
Job Technical Support Manager at Convergys
Industry Computer Software
Experience
Convergys/ NetApp   April 2014 - Present
NDI Technologies   April 2011 - February 2014
Sprint  June 2002 - February 2010
Convergys   August 2000 - June 2002
United States Marine Corps  November 1993 - February 2000

Skills
Troubleshooting, Cisco Technologies, Call Centers, Technical Support, Training, Quality Assurance, Networking, Program Management, Access, Servers, Management, Software Installation, Microsoft SQL Server, Hardware, Customer Satisfaction, Telecommunications, Team Leadership, Customer Service, Process Improvement, Leadership, Customer Experience, Team Building, Customer Retention, Vendor Management

Education
Florida Technical College   2000 — 2002
Associate's degree, Computer Systems Networking and Telecommunications

Lee W. Smith III Lee W. Smith III Washington D.C. Metro Area Details
Lee W. Smith III's Convergys Experience May 2010 - December 2010
Job Marketing & Communications Specialist Music Producer
Industry Music
Experience
Sports Zone Elite  April 2014 - Present
Full Sail University  January 2011 - October 2013
Convergys   May 2010 - December 2010
AT&T  June 2007 - April 2009

Skills
Music Production, Recording, Audio Engineering, Songwriting, Audio Editing, Music, Music Industry, Pro Tools, Composition, Keynote, Studio Recording, Video Production, Photography, Sound Editing, Audio Post Production, Video Editing, Logic Pro, Social Networking, Drums, Singing, Live Sound, Sound Design, Entertainment, Final Cut Pro, iMovie, Sound, Music Theory, Film Production

Education
Full Sail University   2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General

LaTasha James Kettles LaTasha James Kettles Greater Atlanta Area Details
LaTasha James Kettles's Convergys Experience August 2006 - March 2012
Job Senior Consulting Manager at Amdocs
Industry Management Consulting
Experience
Amdocs  November 2013 - Present
AT&T Mobility  July 2013 - Present
NetCracker  July 2013 - November 2013
NetCracker  May 2012 - June 2013
AT&T  2007 - June 2013
AT&T Mobility  2007 - June 2013
Convergys   August 2006 - March 2012
CGI  2003 - 2006

Skills
Telecommunications, Business Analysis, SDLC, Requirements Analysis, Business Process..., Business Process, Testing, Program Management, Requirements Gathering, Management Consulting, Analysis, Leadership, Training, Integration, Vendor Management, Business Intelligence, PMP

Education
Strayer University   2007 — 2009
MSIS, Decision Support System Management

Shorter College   2003 — 2005
MBA

Fort Valley State University   1999 — 2002
BS, Computer Science

Northside High

John Burnfield John Burnfield Saint Augustine, Florida Details
John Burnfield's Convergys Experience July 1997 - February 1999
Job Project Manager at Springtime Solutions
Industry Real Estate
Experience
Springtime Solutions   May 2002 - Present
Springtime Solutions   January 2002 - Present
Citigroup  January 1999 - May 2003
Convergys   July 1997 - February 1999
AT&T  January 1984 - June 1997

Skills
Microsoft Office, Quicken, Business Analysis, Vendor Management, Negotiation, PMP, SDLC, MS Project, Integration, Process Improvement, Visio, Systems Analysis, Change Management, Strategic Planning, Management, Project Planning, Leadership, Telecommunications, Customer Service, Team Leadership, SQL, Business Strategy, Project Management, Operations Management, Software Documentation, Program Management, Entrepreneurship, Marketing, Selling, Real Estate

Education
Florida State University - College of Business   1981 — 1983
Bachelor of Arts, Management Information Systems

Tristan Laughlin Tristan Laughlin Denver, Colorado Details
Tristan Laughlin's Convergys Experience May 2010 - May 2014
Job IT Specialist at Office of the Comptroller of the Currency
Industry Outsourcing/Offshoring
Experience
Office of the Comptroller of the Currency  June 2014 - Present
Convergys   May 2010 - May 2014
Convergys   October 2006 - May 2010
FedEx Ground  February 2003 - December 2009
Valley Hospital  January 2001 - January 2003

Skills
IT Operations, Active Directory, Microsoft Office, Windows 7, Windows Server, Windows, Troubleshooting, Servers, VoIP, Avaya, A+ Certified, Government, Federal Government, Security+ Certified, Network+ Certified, Server+ Certified, Computer Hardware, DHCP, Printers, Troubleshooting Hardware, End User Support, Laptops, Operating Systems, Software Installation, Call Centers, Technical Support, Network+, Service Delivery, Project Management, ITIL, Management, Software Documentation, Training, Leadership, Network Administration, Help Desk Support, VMware, Disaster Recovery, Security, Cisco Technologies, System Administration, TCP/IP, Network Security, Wireless Networking, Windows XP, Information Technology, Hardware, Data Center, DNS, Routers

Education
Front Range Community College   2012 — 2012
Certificate, Geographic Information Systems (GIS)

Westwood College - Denver North   2007 — 2008
Masters, Business Administration concentration in Information Technology Management

Westwood College - Denver North   2004 — 2005
Bachelors, Information Systems Security

Westwood College - Denver North   2002 — 2004
Bachelors, Electronic Business Management

Ken Crawford Ken Crawford West Palm Beach, Florida Area Details
Ken Crawford's Convergys Experience November 1997 - August 1999
Job eCommerce Architect at Office Depot
Industry Computer Software
Experience
Office Depot  November 2005 - Present
Dynamic Systems Solutions  2005 - 2006
Tire Kingdom  December 2004 - November 2005
Office Depot  December 2001 - December 2004
Florida Department of Revenue  May 1999 - December 2001
Avalon Enterprises   January 1999 - January 2000
Convergys   November 1997 - August 1999
Palm Tree Computers   July 1996 - November 1997

Skills
E-commerce, Android, Mobile Devices, jQuery, Web Development, Mobile Applications, JavaScript, Microsoft SQL Server, Java, AJAX, Web Applications, Web Services, Mobile Technology, SDLC, HTML 5, iOS Development, Integration, Solution Architecture, Amazon Web Services..., jQuery Mobile, JSON, PL/SQL, PHP, Bluetooth, HTML5, Oracle SQL, DB2, iBeacon, BLE, AWS, Big Data, Amazon S3, Amazon EC2, Amazon SQS, Amazon Redshift, Apache Storm, ElasticSearch, VoltDB, Apache ZooKeeper, ELK, Kibana, Arduino, 3D Printing

Education
Florida State University - College of Business   1998 — 2001
BA, MIS

Oviedo High School

Tarry Harper Tarry Harper Lake Mary, Florida Details
Tarry Harper's Convergys Experience October 2013 - February 2014
Job QA Analyst at Electronic Arts (EA)
Industry Animation
Experience
Electronic Arts (EA)   February 2015 - Present
tlharper3d.com   August 2009 - Present
Electronic Arts (EA)   February 2014 - October 2014
Convergys   October 2013 - February 2014
Electronic Arts  May 2013 - October 2013
Nth Degree Design & Visual FX, Inc.   May 2012 - November 2012
Six 3 Six Studios, LLC   September 2010 - February 2012
Full Sail University  January 2010 - July 2010
Full Sail University  July 2007 - August 2009
US Army  January 1997 - January 2004

Skills
UV mapping, Animation, Zbrush, Compositing, Maya, Texturing, Nuke, 3D Studio Max, Video Games, Hard Surface Modeling, Computer Graphics, Photoshop, Film, Unreal Engine 3, Computer Animation, Character Animation, Mudbox, 3D Modeling, ZBrush

Education
Full Sail University   2007 — 2009
Bachelors, Character Animation

Tekewon(Tea'Kay) Smith Tekewon(Tea'Kay) Smith Charlotte, North Carolina Area Details
Tekewon(Tea'Kay) Smith's Convergys Experience January 2014 - November 2014
Job CSAA Certified Central Station Operator I CPI Security Systems
Industry Security and Investigations
Experience
CPI Security  November 2014 - Present
Convergys   January 2014 - November 2014
Clear Creek Consulting  March 2013 - March 2013
Iverify Security   2011 - 2013
Food Lion  April 2007 - September 2011
State Farm  February 2008 - June 2010

Skills
Customer Service, Private Investigations, Surveillance, Call Centers, Access Control, Loss Prevention, Inventory Control, Security, Telephone Skills, Customer Retention, Data Entry, Social Media, Management, Recruiting, Training, Interviews, Outlook, Social Networking, Employee Relations, Time Management, Team Building, Leadership, Inventory Management, Microsoft Word, Retail, Microsoft Office, PowerPoint, Human Resources, Teamwork, Microsoft Excel, Public Speaking, PeopleSoft, Cold Calling, Resume Writing, Performance Management, Customer Satisfaction, Employee Engagement, Employee Training, Applicant Tracking..., Hiring, Insurance, Talent Acquisition, Internet Recruiting, HR Policies, Staffing Services, Cashiering, Fax, Clerical Skills, Background Checks

Education
Full Sail University   2015 — 2019
Bachelor's degree, Communication and Media Studies

South Meck   2005 — 2010
High School Diploma, Occupational Outlook Studies.

adam mcbride adam mcbride Greater New York City Area Details
adam mcbride's Convergys Experience October 1998 - April 1999
Job Freelance UI/UX, Web, and Graphic Designer
Industry Design
Experience
adam mcbride designs   January 2001 - Present
Apple Retail  January 2008 - February 2009
MyKnobs.com   June 2007 - September 2007
MG Studios  June 2006 - September 2006
Innovative Marine Technologies, Inc.   October 2005 - December 2005
DRC Net Services   February 2001 - September 2001
American Express Financial Advisors  April 2000 - February 2001
Convergys   October 1998 - April 1999

Skills
Graphic Design, Digital Media, OS X, Photoshop, Animation, Mac, Photography, HTML 5, Advertising, Image Manipulation, Adobe Creative Suite, Social Networking, iWork, Microsoft Office, CSS, CSS3, Ubuntu, Final Cut Studio, Information Architecture, User Experience, User Interface Design, UI/UX For Touch, OmniGraffle

Education
Parsons School of Design   2012 — 2017
Design & Technology

Full Sail University   2004 — 2005
AA, Digital Media Assembly

Rochester Institute of Technology   1997 — 1999
Computer Science, Software Engineering, Information Technology

Lenny Gaspar Lenny Gaspar Lake Mary, Florida Details
Lenny Gaspar's Convergys Experience April 2010 - February 2012
Job Financial Advisor at JPMorgan Chase
Industry Telecommunications
Experience
JPMorgan Chase  July 2012 - Present
CenturyLink  February 2012 - June 2012
Convergys   April 2010 - February 2012

Skills
Call Center, Customer Satisfaction, Customer Experience, Telecommunications, Customer Retention, Workforce Management, Customer Service, VoIP, Vendor Management, Contact Centers, Account Management, Troubleshooting, Technical Support, Sales, Call Centers

Education
Full Sail University
Web Design and Development

Danette Massie Danette Massie Saint Louis, Missouri Details
Danette Massie's Convergys Experience February 2012 - October 2012
Job Product Advisor at Microsoft
Industry Retail
Experience
Microsoft  May 2013 - Present
The Rustic Goat   February 2013 - July 2013
Convergys   February 2012 - October 2012
R-sole   December 2011 - May 2012
Drunken Fish  2011 - 2012
ALIVE Magazine  2011 - 2011

Skills
Advertising, Photography, Call Centers, BPO, Workforce Management, Customer Experience, Customer Satisfaction, Team Management, Service Delivery, CRM, Vendor Management, Transition Management, Customer Service, Contact Centers, Outsourcing, Sla, Inbound Marketing, Technical Support, Account Management, Customer Retention, InDesign, Photoshop, Sales, Training, Illustrator, Digital Photography, Editing, Social Networking

Education
Fontbonne University   2006 — 2011
Bachelor of Arts (B.A.), Advertising

Kameko Martin Kameko Martin Orlando, Florida Area Details
Kameko Martin's Convergys Experience August 2004 - December 2005
Job Prism Tech Support at CenturyLink Technology Solutions
Industry Hospital & Health Care
Experience
UnitedHealth Group  August 2015 - Present
CenturyLink Technology Solutions  April 2013 - June 2014
Arden Courts of Winter Springs   May 2012 - February 2013
Primary Care of Central Florida   December 2012 - January 2013
Limited Brands  October 2011 - December 2011
Emeritus Of Tuskawilla   June 2008 - June 2010
Aon Hewitt  September 2007 - July 2008
Seminole County Public Schools  December 2005 - June 2007
Convergys   August 2004 - December 2005

Skills
Med Tech, Medical Terminology, Customer Experience, Customer Service, Lotus Notes, Healthcare, First Aid, Data Entry, Medical Billing, Medical Records, Invoicing, HIPAA, Medical Coding, Outlook, EMR, Accounts Receivable

Education
Florida Technical College   2012 — 2013
Diploma, Medical Biller/Coder Specialist

Seminole Community College   2007 — 2013
Health Information/Medical Records Technology/Technician

Winter Park Tech   1999 — 2000
Certification, Home Health Aide

Teri Becotte Teri Becotte Orlando, Florida Area Details
Teri Becotte's Convergys Experience 2002 - 2012
Job Senior Product Manager
Industry Information Technology and Services
Experience
Convergys   2002 - 2012
Convergys   2000 - 2002
Convergys   1999 - 2000
Convergys   1997 - 1999
Convergys   1996 - 1997
Abrasive Technology  1993 - 1996
Cellular One  1992 - 1993

Skills
Product Management, Product Marketing, Microsoft CRM, Business Analysis, Designing Marketing..., Sales Rep Training, Agile Methodologies, Trade Shows, Budget, Telecommunications, Project Management, Management, Program Management, Solution Architecture, Strategy, Call Centers, Enterprise Software, SaaS, Business Requirements, Marketing, CRM, Requirements Analysis, Software Development, Strategic Planning

Education
Pragmatic Marketing
Product Management Certification

George Washington University
Master’s Certification in Project Management

Franklin University
B.S. Marketing and Business Management

Christopher Skinner Christopher Skinner Denver, Colorado Details
Christopher Skinner's Convergys Experience October 2008 - October 2010
Job Technical Accounting
Industry Accounting
Experience
MarkWest Hydrocarbon  July 2013 - Present
Ernst & Young  October 2010 - July 2013
Convergys   October 2008 - October 2010

Skills
Financial Reporting, GAAP, Accounting, US GAAP, CPA, Forecasting, Strategic Financial..., Due Diligence, External Audit, General Ledger, Finance, Accounts Receivable, PeopleSoft, Sarbanes-Oxley, Sarbanes-Oxley Act, Big 4, Budgets, Accounts Payable, Valuation, Cash Flow, Internal Controls, SEC filings, Assurance, Revenue Recognition

Education
University of North Florida   2009 — 2010
Accounting

Florida State University - College of Business   2003 — 2007
Bachelors, Finance

Ridgeview High School

Michael J Pierce Michael J Pierce Provo, Utah Details
Michael J Pierce's Convergys Experience April 2012 - 2013
Job Support at Property Solutions International Inc.
Industry Computer Games
Experience
Entrata  June 2014 - Present
Convergys   April 2012 - 2013
Convergys   May 2010 - March 2012
APX Alarm Security Solutions Inc.  March 2010 - April 2010
FCC AIA (Architect Club: Fresno City College)   January 2009 - May 2009
US Army  June 2006 - November 2007
UPS  June 2005 - December 2005

Skills
Video Games, Game Development, Entrepreneurship, iPhone, Game Design, User Interface, Android, Mobile Devices, Networking, Technical Support, Game Mechanics, Construct 2, Level Design, Leadership, Gameplay, Texturing, Computer Repair, Computer Maintenance, Customer Support, Concept Design, Web Design, Tumblr, Graphic Design, Writing, Creative Writing, Technical Writing

Education
Fresno City College   2005 — 2009
Computer Aided Manufacturing

Crystal Russell Crystal Russell Jacksonville, Florida Details
Crystal Russell's Convergys Experience July 2000 - December 2008
Job Certified Medical Assistant at Family Care Partners
Industry Medical Practice
Experience
ADT Security Services  February 2009 - June 2014
Convergys   July 2000 - December 2008

Skills
Quality Assurance, SharePoint, Project Planning, Program Management, Technical Writing, Customer Service, Leadership, Call Centers, Microsoft Office, Typing, 10 Key, Data Entry, Time Management, Organization, Medical Terminology, Medical Education, Work Well Independently, Works Well in Groups, Project Management, Administrative..., Customer Satisfaction, Process Improvement, Critical Thinking, Document Management, Continuous Improvement, NICE Perform (NIM, DA,...

Education
Fortis College   2014 — 2015
Diploma, Medical Assistant, 3.94 GPA

Florida State College at Jacksonville
Associate's Degree, Business

Justin Goldman Justin Goldman Denver, Colorado Details
Justin Goldman's Convergys Experience 2009 - 2009
Job Founder & Owner at Four Vector
Industry Graphic Design
Experience
Four Vector   July 2015 - Present
Next Media Design   March 2015 - July 2015
Web Orbit   2012 - 2013
Convergys   2009 - 2009

Skills
CSS, HTML 5, JavaScript, PHP, jQuery, Photoshop, Illustrator, MySQL, Web Design, Server Side Programming, Back-end Development, Front-end Design, SEO, AJAX, Web Development, Business Development, CMS, Graphic Design, Zend, Customer Service, Analytics, Mobile Design, CSS3, Web Services, HTML, Client Side Scripting, Github, Responsive Web Design, Mobile Applications, Git, Microsoft Office, AngularJS, Quality Control, Quality Assurance, MVC, Project Management, HTML5, Web Applications, Databases, Programming, WordPress, Debugging Code, Problem Solving, Web Application..., Critical Thinking

Education
Full Sail University   2012 — 2015
Bachelor’s Degree, Web Design & Development, 3.5GPA

Philip Wieck Philip Wieck Greater Omaha Area Details
Philip Wieck's Convergys Experience February 2015 - June 2015
Job Human Resources Business Partner at MedSynergies
Industry Outsourcing/Offshoring
Experience
MedSynergies  June 2015 - Present
Convergys   February 2015 - June 2015
Werner Enterprises  September 2013 - February 2015
West Corporation  May 2013 - September 2013
Recruiting Independence   April 2012 - April 2013
TECHLINK Systems  August 2011 - March 2012
Technical Connections Inc.  February 2011 - August 2011
Odesus  October 2010 - February 2011
TEKsystems  December 2005 - October 2010
Madera Quality Nut   September 2004 - November 2005

Skills
Internet Recruiting, Benefits Negotiation, Talent Acquisition, Applicant Tracking..., Technical Recruiting, Candidate Generation, Screening Resumes, Contract Recruitment, Executive Search

Education
Fresno City College   2002 — 2005
Mathematics

Haydee Pollock Haydee Pollock Orlando, Florida Area Details
Haydee Pollock's Convergys Experience June 2015 - Present
Job Matriark DJ
Industry Music
Experience
Convergys   June 2015 - Present
DJ  January 2013 - Present
Best Buy  November 2009 - December 2011
Regal Entertainment Group  September 2008 - October 2009

Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Pro Tools, Logic Pro, Music, Music Theory, Studio Recording, Audio Editing, Audio Engineering, Audio Post Production, Audio Mixing, Social Media, Social Networking, Mastering, DJ, Singing

Education
Full Sail University   2011 — 2015
Bachelor’s Degree, Recording Arts Technology/Technician

Miami Sunset High School   2006 — 2010
High School

Vedran Marjanovic Vedran Marjanovic Greater St. Louis Area Details
Vedran Marjanovic's Convergys Experience March 2010 - November 2010
Job Operations Manager at fstop
Industry Management Consulting
Experience
f-stop  December 2014 - Present
f-stop  July 2014 - Present
f-stop  July 2013 - July 2014
Convergys   March 2010 - November 2010

Skills
Time Management, Integrity, Goal Oriented, Organization &..., Teamwork, Team-oriented, Bilingual-English/Serbia..., Close Attention to..., Customer Intelligence, Hardwork, Diligent, Computer-savvy, Critical Thinking, Dependable Team Player, Friendly Personality, Prompt, People Skills, Highly detail oriented, Self-driven, Determination, Analytical Skills, Leadership, Experiance, Trustee, Loyal, Fast-paced, Motivated self-starter, Social Skills, Always Punctual, Interpersonal..., Highly personable, Flexible Schedule, People-oriented, Learning Quickly, Positive Team Player, Sales Promotion, Reliability, Customer-focused, Ethics, Magento, QuickBooks, ERP, NetSuite, Logistics, Team Motivation, Operations Management, Customer Service, Communication, Sales, Strategic Planning

Education
Fontbonne University   2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General, 3.5 GPA

Fontbonne University   2010 — 2013
Bachelor of Science (B.S.), Business Administration

Jelline Wilson Jelline Wilson Deltona, Florida Details
Jelline Wilson's Convergys Experience July 2009 - April 2010
Job Accounting Office Associate at Walmart
Industry Graphic Design
Experience
Walmart  May 2011 - Present
Convergys   July 2009 - April 2010
Panchero's Mexican Grill  June 2008 - July 2009

Skills
Customer Service, Graphic Design, Time Management, Customer Satisfaction, Inventory Management, Microsoft Office, Teamwork, Data Entry, Team Leadership, Photoshop, Illustrator, InDesign

Education
Full Sail University   2013 — 2016
Bachelor of Science (B.S.), Graphic Design, Junior

Marie Trottier Marie Trottier Orlando, Florida Details
Marie Trottier's Convergys Experience 2002 - 2003
Job What lies behind us and what lies before us are small matters compared to what lies within us.
Industry Information Technology and Services
Experience
Sea World inc.  September 2015 - Present
Oracle  August 2014 - March 2015
Summit Broadband  November 2013 - August 2014
Partners Federal Credit Union  April 2013 - October 2013
CenturyLink  September 2010 - February 2013
Embarq / Centurylink   September 2008 - September 2010
CHEP  July 2003 - March 2008
Convergys   2002 - 2003
Lexmark  2001 - 2002
Holiday Inn Hotel & Suites  April 1999 - September 2001

Skills
MPLS, Frame Relay, Cisco Technologies, WAN, VoIP, LAN-WAN, Switches, Adtran, Network Design, Routers, Ethernet, IP, Juniper, Wireless Networking, Technical Support, Cisco IOS, Troubleshooting, Networking, Software Documentation, Call Centers, DHCP, T1, Windows XP, Juniper Technologies, Customer Service

Education
Herzing University-Winter Park   2001 — 2009
Bachelor of Science, Technology Management

Florida Technical College   1993 — 1994
Associate of Arts (AA), Interior Design

Schiller International University   1992 — 1993
Bachelor's degree, International Tourism Management

European School   1990 — 1992
European Baccalaureate, Grades 11-12

Lycée International   1989 — 1990
High School, Grade 10

La Citadelle   1988 — 1989
High School, Grade 9

Terrence Hayes Terrence Hayes Wichita, Kansas Area Details
Terrence Hayes's Convergys Experience 2012 - 2013
Job Comedian
Industry Entertainment
Experience
AT&T  July 2014 - Present
Ruck Fules Entertainment   January 2009 - July 2014
Convergys   2012 - 2013
Alexis Management Group   June 2012 - July 2012
kgb  May 2011 - September 2011
Hyatt Hotels Corporation  May 2010 - June 2010
Hyatt Hotels Corporation  May 2010 - June 2010
Old Navy  October 2007 - March 2010
Sears Holdings Corporation  February 2006 - April 2007
Steve & Barry's   October 2005 - February 2006

Skills
Sales, Customer Service, Management, Cashiering, Marketing, Event Planning, Facebook, Social Networking, Teamwork, Time Management, Social Media Marketing, Creative Writing, Social Media, Editing, Advertising, Event Management, Blogging, Public Relations, Team Leadership, Acting, Entertainment, Call Centers, Television, Close Attention to..., Positive Can-do Attitude

Education
Fort Scott Community College   2002 — 2005
Associate of Arts (AA), Communication, Journalism, and Related Programs

Wichita Southeast High School   1998 — 2001

Aaron Ankrim-El Aaron Ankrim-El Charlotte, North Carolina Details
Aaron Ankrim-El's Convergys Experience March 2010 - August 2010
Job Onboarding Coordinator
Industry Information Technology and Services
Experience
Genesis10  November 2011 - Present
Genesis10  December 2010 - December 2011
Genesis10  September 2010 - December 2010
Convergys   March 2010 - August 2010
Sprint Nextel  July 2009 - February 2010
Mimis Cafe  September 2008 - September 2009
Full Sail University  November 2006 - August 2008
CHUCK E CHEESES  2004 - 2006
CHUCK E CHEESES  2004 - 2006

Skills
Adobe, Microsoft Office, PowerPoint, SharePoint, Visio, Excel, Clarity, Keynote, Pro Tools, Cubase, Logic Pro, Photoshop, Garageband, Artist Development, Artist Relations, Artist Management, Administration, Office Administration, Product Development, Marketing Strategy, Social Media Marketing, New Business Development, Business Strategy, Microsoft Excel, System Administration, Talent Management, Team Leadership, Analysis, Human Resources, Leadership, Business Analysis, Management, Process Improvement

Education
Full Sail University   2006 — 2008
Bachelor of Science, Entertainment Business, 3.6

Hulon Mike Willis,MBA Hulon Mike Willis,MBA Greater St. Louis Area Details
Hulon Mike Willis,MBA's Convergys Experience 1996 - 2006
Job Consultant
Industry Management Consulting
Experience
DePaul University  2011 - 2012
U.S. Cellular   January 2010 - August 2011
U.S. Cellular   January 2010 - 2011
Express Scripts  October 2006 - February 2009
EXPRESS-SCRIPTS, INC  October 2006 - February 2009
CONVERGYS CORPORATION  January 1996 - September 2006
Convergys   1996 - 2006
Maritz  1995 - 2006

Skills
Leadership, Business Process..., Business Planning, Budgets, Coaching, Training, Workforce Management, Management, Customer Service, Call Center, Vendor Management, Program Management, Team Building, Employee Training, Public Speaking, Quality Assurance, Operations Management, Strategic Planning, Call Centers, Human Resources, Analysis, Software Documentation, CRM, Customer Satisfaction, Telecommunications, Time Management, Sales, Business Process, Team Leadership, Performance Management, Process Improvement, Customer Experience, Cross-functional Team..., Customer Retention, Business Analysis, Strategy, Hiring, Recruiting, Leadership Development, Change Management, Healthcare, Account Management, Sales Operations, Project Management, Employee Relations, Sales Management, Organizational..., Inventory Management, Employee Engagement, P&L Management

Education
Fontbonne University   2007 — 2009
Masters, Business Administration

Fontbonne University   2007 — 2009
Masters of Business Administration, Business Administration and Management, General

SAINT LOUIS UNIVERSITY
Bachelors of Arts, Organizational Studies

Saint Louis University   2001 — 2006
Bachelors, Organizational Studies w/ Minor Communications

Murray State University
Interior Design

Brandie Daniels Brandie Daniels Providence, Rhode Island Area Details
Brandie Daniels's Convergys Experience May 2013 - August 2013
Job Highly motivated individual who gets the job done.
Industry Airlines/Aviation
Experience
Delta Air Lines  April 2015 - Present
Sprint  May 2014 - March 2015
Convergys   May 2013 - August 2013
Foot Locker  August 2011 - August 2013
AT&T  May 2008 - April 2010
Alltel Wireless  March 2007 - April 2008

Skills
Customer Service, Customer Satisfaction, Call Centers, Microsoft Office, Time Management, Customer Experience, Microsoft Excel, Microsoft Word, Data Entry, PowerPoint, Teamwork, Team Leadership, Sales, Team Management, Cashiering, Management, Troubleshooting, Retail, Outlook, Leadership

Education
Strayer University-Georgia   2012 — 2014

Francis Marion University   2004 — 2007

Denise Bursey Denise Bursey Greater St. Louis Area Details
Denise Bursey's Convergys Experience November 2010 - January 2011
Job Corporate Human Resouce Manager for The King's
Industry Human Resources
Experience
The King's - The Green Cleaning Specialists   November 2013 - Present
MTM Management   April 2013 - October 2013
Brunswick Corporation  December 2011 - May 2013
HDA Merchandising  September 2012 - April 2013
The Outsource Group  September 2011 - August 2012
American Water  June 2011 - January 2012
Express Scripts  January 2011 - June 2011
Convergys   November 2010 - January 2011
ENTERPRISE HOLDINGS  December 2007 - November 2010
HOME DEPOT  October 2004 - November 2007

Skills
ERP, Microsoft Office, JD Edwards, WPM 65, ADP HRB, PeopleSoft, Social Networking, Social Media Marketing, Job Fairs, Full-life Cycle..., New Hire Orientations, New Hire Training, Employee Relations, Contract Negotiation, Applicant Tracking..., Reference Checking, Interviews, Onboarding, Extending Offers, Sourcing, Job Postings, Customer Service, Temporary Placement, Human Resources, Management, Performance Management, Time Management, Recruiting, Screening, Outlook, Personnel Management

Education
Fontbonne University   2009 — 2012
Bachelors, Organizational Studies, Senior

Soldan High School   2001 — 2004
high school dipolma, general studies

Barry Green Barry Green Greater Atlanta Area Details
Barry Green's Convergys Experience May 2012 - August 2012
Job Contact Center Assistant Manager/ Clover S.M.E. at FirstData
Industry Information Technology and Services
Experience
First Data Corporation  November 2014 - Present
Kre8tive Graphix   September 2011 - Present
First Data Corporation  June 2013 - November 2014
Wireless Communications, Verizon Premium Retailer  October 2012 - June 2013
Convergys   May 2012 - August 2012
Cox Communications  January 2011 - September 2011
AT&T  September 2008 - August 2010
Verizon 4G Wireless  February 2007 - September 2008
FEMA  August 2005 - October 2005

Skills
Technical Support, Troubleshooting, Call Centers, Management, Six Sigma, Sales, Customer Service, Microsoft Office, Customer Experience, Outlook, Customer Satisfaction, Wireless, Retail, Telecommunications, Leadership, Telephony, Adobe Creative Suite, Photoshop, OS X, System Administration, Team Leadership, Process Improvement, Salesforce.com, Internet, Cisco Networking, Exchange 2010/2007/2003, Illustrator, iWork, Windows, iOS, Wireless Networking, VoIP, Web Design, Marketing, Marketing Communications, Employee Training, Public Relations, Windows 7, Time Management, Event Planning, Digital Media, Vendor Management, Avaya Communication..., Training & Development, Project Management, Networking, Account Management, Training

Education
Full Sail University   2013 — 2016
Graphic Design, Marketing

Strayer   2009 — 2011
Marketing

Ciara Lopez Ciara Lopez Orlando, Florida Details
Ciara Lopez's Convergys Experience March 2006 - December 2007
Job Medical Assistant
Industry Hospital & Health Care
Experience
Randstad USA  September 2014 - Present
Connextions  September 2013 - May 2014
Mauricio Chiropractic   May 2013 - June 2013
Walt Disney World  February 2012 - May 2013
Family practice Dr. MaCool   2012 - 2012
Convergys   March 2006 - December 2007
Skull kingdom   2004 - 2006

Skills
Customer Service, Microsoft Office, Microsoft Word, Data Entry, PowerPoint, Time Management, Telephone Skills, Teamwork, Cashiering, Phone Etiquette, Hospitality, Software Documentation, Customer Experience, Front Office, Call Centers, EKG, Cpr Certified, Fax, Clerical Work, Cash Handling Experience, Appointment Scheduling, Cash Register, People Skills, Receptionist Duties, Medical Terminology, Office Equipment, Internet Explorer, Medical Records, Highly detail oriented, Microsoft Office 2007, Dependable Team Player, Restaurants, Sales, Inventory Control, Team-oriented, Facebook, Critical Thinking, Clerical Skills, Invoicing, Windows 7, CPR Certified

Education
Fortis College   2012 — 2013
Certificate, Medical/Clinical Assistant

Mid-Florida Tech   2004 — 2005
Cetificate, Computer Programming

Cynthia Gebhart Cynthia Gebhart Colorado Springs, Colorado Details
Cynthia Gebhart's Convergys Experience August 2011 - November 2011
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convergys   August 2011 - November 2011
First Federal Savings Bank  June 2011 - July 2011
Money Tree  August 2010 - January 2011
Wells Fargo  August 2008 - July 2010
The Church of Jesus Christ of Latter-day Saints  December 2006 - June 2008

Skills
Bilingual-English/Spanis..., Customer Service, Phone Etiquette, Financial Assistance, Teaching, Microsoft Office

Education
Fresno City College   2002 — 2006
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities

Sean Strawsburg Sean Strawsburg Orlando, Florida Area Details
Sean Strawsburg's Convergys Experience July 2011 - April 2013
Job Web Developer at International Speedway Corporation (ISC)
Industry Information Technology and Services
Experience
International Speedway Corporation (ISC)   August 2015 - Present
Valiant Media Labs   May 2014 - Present
Self employed  January 2010 - Present
Hewlett-Packard  April 2013 - July 2015
Convergys   July 2011 - April 2013
Robert Half Technology  May 2011 - July 2011
After Hours Computer Repair  December 2010 - March 2011
AGV Sport Group   March 2009 - June 2009
Best Buy  September 2008 - February 2009

Skills
CSS, Wordpress, HTML, JavaScript, Dreamweaver, Web Development, Java, Adobe Creative Suite, Social Media, Technical Support, Joomla, Blogging, Troubleshooting, Web Design, Photoshop, SEO, Email Marketing, NetBeans, Eclipse, CMS, WordPress, E-commerce, SQL, Linux, OS X, jQuery, Social Media Marketing, Graphic Design, Facebook, Databases, Windows, Networking, Google Analytics, User Experience, Photography

Education
University of Central Florida   2013 — 2015
Bachelor of Science (B.S.), Information Technology

Seminole Community College   2011 — 2013
Associates Degree - Business, Computer Science; Multimedia Design; Business

Seminole State College   2008 — 2009
Associate of Arts (A.A.), Business Administration and Management, General

Lake Tech Institute of Public Safety   2006 — 2007
Firefighter I/II, Fire Science/Fire-fighting

Frederick Community College   2005 — 2005
Multimedia Design, Business

Nick Schwartz Nick Schwartz Signal Mountain, Tennessee Details
Nick Schwartz's Convergys Experience May 2002 - March 2004
Job IT Manager at Assemblers, Inc.
Industry Information Technology and Services
Experience
Assemblers, Inc.   September 2012 - Present
Digitech  November 2011 - Present
Newroads  May 2003 - May 2004
Convergys   May 2002 - March 2004

Skills
Windows Services, Windows, Mac, PC, Network Administration, Networking, Backup Solutions, Digital Archiving, Microsoft Excel, Microsoft Office, Administrative..., Office Administration, IT Operations, Operations Management, Process Improvement, Management, Technology, Information Technology, Microsoft Technologies, SysAid, Windows Server, Tablets, Blackberry OS, Bond Adapt, Thunderbird, Outlook, Android

Education
Freed-Hardeman University   1998 — 2000
Communication, General

Jacklyn Chevonne Reid Jacklyn Chevonne Reid Charlotte, North Carolina Area Details
Jacklyn Chevonne Reid's Convergys Experience February 2002 - October 2002
Job Analyst, Payroll Processing at Johnson & Johnson
Industry Financial Services
Experience
Johnson & Johnson  April 2013 - Present
NorthgateArinso  October 2008 - March 2013
Paycor Inc  January 2007 - October 2008
Paychex Inc  January 2006 - January 2007
Anthem Blue Cross Blue Shield  November 2002 - January 2006
Convergys   February 2002 - October 2002

Skills
Requirements Analysis, Business Analysis, Requirements Gathering, Business Process, SAP HR, SAP R/3, Microsoft Excel, MS Project, BSI Tax Factory, SAP Portal, Payroll Services, Payroll Taxes, General Ledger, Accounting, Payroll, Account Reconciliation, PeopleSoft, SAP, Sarbanes-Oxley Act, ADP Payroll, Financial Statements, Access

Education
Walden University   2014 — 2017
Bachelor's Degree, Business Administration/Specialization Accounting

University of Phoenix   2008 — 2010
Associate of Arts Degree, Accounting

Fort Valley State University   1999 — 2000
Computer Information Systems

Edward Simpkins Edward Simpkins Orlando, Florida Details
Edward Simpkins's Convergys Experience July 2012 - Present
Job Computer Animator / 3D Modeling
Industry Animation
Experience
Apple  August 2014 - Present
Convergys   July 2012 - Present
Freelance  1995 - Present
Carolina IT Professionals   April 2011 - May 2012
VerAFast   February 2011 - April 2011
Independent Contractor  March 2010 - April 2011
TeleTech  2009 - 2010
Evans Interiors   June 2001 - June 2009
Habitat for Humanity International  January 2000 - January 2000

Skills
Outlook, Microsoft Excel, Microsoft Word, Adobe Acrobat, XP, BMC Remedy, Windows Vista, Avaya, Windows NT, Maya, Kronos, Flash Player, Customer Service, Stilts, Microsoft Office, Troubleshooting, Social Media Marketing, Social Media, Project Management, Photoshop, Technical Support, OS X, Help Desk Support, Telecommunications, Training, Teamwork, Software Installation, Computer Hardware, PowerPoint, Dreamweaver, WordPress, Customer Satisfaction, Web Development, Team Leadership, Social Networking, Coaching, Management, Autodesk Software, 2D Animation, 3D Animation, 3D Modeling, 3D rendering, Digital Compositing

Education
Full Sail University   2011 — 2014
Bachelor's Degree, Computer Science Animation, Senior

Lorain County Community College   2004 — 2004
Computer Science, Computer Diagnostics & Repair, Electrical Circuits

Ted Nolan Ted Nolan Albuquerque, New Mexico Area Details
Ted Nolan's Convergys Experience March 2004 - February 2006
Job Web Developer at Golden Touch Marketing
Industry Marketing and Advertising
Experience
Golden Touch Marketing   February 2007 - Present
Sandia Resort & Casino  January 2006 - March 2007
Convergys   March 2004 - February 2006

Education
Full Sail University
Bachelors of Science, Web Design & Development

Adam Besnard Adam Besnard Tampa/St. Petersburg, Florida Area Details
Adam Besnard's Convergys Experience 2007 - 2008
Job Insurance Account Executive
Industry Insurance
Experience
Besnard Insurance   July 2008 - Present
Galleon Solutions, Inc.   1998 - 2009
Convergys   2007 - 2008
Andersen Consulting  1996 - 1998

Education
Florida State University - College of Business

Jason Hubsch Jason Hubsch Dallas, Texas Details
Jason Hubsch's Convergys Experience February 2005 - October 2006
Job Web Platform Engineer at Consolidated Data Services
Industry Information Technology and Services
Experience
Consolidated Data Services  December 2014 - Present
PerkinElmer  August 2014 - November 2014
School Family Media  March 2010 - July 2014
Reed Business Information  October 2008 - January 2010
VPG Integrated Media  November 2006 - June 2008
Convergys   February 2005 - October 2006

Skills
Web Design, Adobe Creative Suite, Blogging, Creative Direction, Graphic Design, Photoshop, Newsletters, Web Development, Flash, Project Management, Microsoft Office, Advertising, Integrated Marketing, HTML, Social Media Marketing, SEO, Publishing, Web Content, JavaScript, Video Editing

Education
Full Sail University   2004 — 2005
Digital Art & Design

Bryce Pope Bryce Pope Orlando, Florida Area Details
Bryce Pope's Convergys Experience June 2013 - Present
Job IT Professional
Industry Information Technology and Services
Experience
Convergys   June 2013 - Present
Presidio (Contract Volt)   July 2012 - Present
Friendly Computer Services   July 2010 - Present
UNIQUE HOMES & INVESTMENTS   May 2010 - Present
Orlando Regional Health Systems (Contract K-Force)   February 2012 - June 2012
Riptide Software  October 2011 - January 2012
Pro Tech Consulting   October 2008 - March 2009
Stromberg  2007 - 2009

Skills
Active Directory, Technical Support, Troubleshooting, Servers, Network Administration, TCP/IP, DNS, Cisco Routers, Switches

Education
Franklin University

Victoria Sweda Victoria Sweda Cincinnati Area Details
Victoria Sweda's Convergys Experience 1993 - 2007
Job ELearning Professional
Industry E-Learning
Experience
UC Health Alliance   March 2012 - August 2012
Convergys   1993 - 2007

Education
Franklin University   1981 — 1988
Bachelor Science, Computer Science

Torey Baker Torey Baker San Francisco Bay Area Details
Torey Baker's Convergys Experience March 2005 - May 2007
Job Service Manager, Federal at Juniper Networks
Industry Computer Networking
Experience
Juniper Networks  January 2014 - Present
Juniper Networks  March 2011 - Present
Juniper Networks  May 2007 - March 2011
Convergys   March 2005 - May 2007

Skills
CompTIA Project+, Service Management, Employee Training, Project Management, Technical Support, JUNOS, SAP, Switches, Linux, Siebel, Routers, Network Security, Routing Protocols, Customer Service, Oracle, Partner Management, Quality Assurance, Ethernet, Quality Center, Visio, System Integration..., Process Simulation, Agile, Clarify, MS Office Suite, Outstanding Customer..., Problem Solving, Training & Development, Process Development, User Acceptance Testing, License Management, Microsoft Office, Firewalls, Data Center, TCP/IP

Education
Western Governors University
Bachelor of Arts (BA), Business Administration and Management, General

Foothill College   2009 — 2014
Associate of Arts (AA), Economics

Utah State University   2004 — 2005

Bobbie Knight Bobbie Knight Jacksonville, Florida Details
Bobbie Knight's Convergys Experience April 2010 - September 2012
Job Contact Representative at U.S. Department of the Treasury
Industry Consumer Services
Experience
U.S. Department of the Treasury   December 2014 - Present
Duval County Public Schools  October 2014 - November 2014
Duval County Public Schools  August 2014 - September 2014
Convergys   April 2010 - September 2012
EB Games  November 2004 - August 2006
Food Lion  April 2004 - August 2004

Skills
Maya, Strongly self-motivated, Goal-oriented..., Teamwork, Dependable Team Player, Communication Skills, Problem Solving, Eye for Details, Always Punctual, Time Management, Customer Satisfaction, Customer Service, Customer Retention, Telephone Skills, Call Centers, Handmade Jewelry

Education
Full Sail University   2006 — 2008
Bachelor of Science (B.S.), Computer Animation

Lionel Lebon Lionel Lebon Miami/Fort Lauderdale Area Details
Lionel Lebon's Convergys Experience 2000 - 2003
Job Telecommunications Professional
Industry Telecommunications
Experience
Multi-Linkt   2007 - 2009
Convergys   2000 - 2003
Lucent Technologies / AT&T Bell Labs   1972 - 1999
NORTEL  1986 - 1998
Nortel Networks  1986 - 1997

Education
New York University - Polytechnic School of Engineering   1973 — 1975
MS Management, Economics

Frankfurt University of Applied Sciences   1966 — 1970
Ingenieur, Elektrotechnik

Eric Melendez Eric Melendez Orlando, Florida Area Details
Eric Melendez's Convergys Experience 2006 - 2008
Job In search of...
Industry Entertainment
Experience
Brighthouse Networks  June 2008 - June 2011
Convergys   2006 - 2008

Skills
Troubleshooting, Computer Hardware, XP, Windows 7, Software Installation, Windows, Desktop Support, Customer Service, Call Center, Customer Satisfaction, Customer Relations, Documentation, Operating Systems, Billing, Routers, Network Administration, Internet Services, Modems, Technical Support, Photoshop, After Effects, Illustrator, Networking, Call Centers, Computer Repair, HTML, Software Documentation, Linux, OS X, Windows Vista, Help Desk Support, Computer Maintenance, Wireless Networking, Mac OS, FTP, Digital Audio, Blackberry, Customer Support, iOS, Windows XP

Education
Full Sail University   2011 — 2013

Seminole State College of Florida   2001 — 2002

Zandro Zaragoza Zandro Zaragoza Greater Atlanta Area Details
Zandro Zaragoza's Convergys Experience 1999 - 2005
Job Customer Manager at LexisNexis
Industry Information Technology and Services
Experience
LexisNexis  January 2015 - Present
Bridgevine  August 2013 - December 2014
SignUp4  February 2012 - August 2013
Cox Communications  March 2008 - January 2011
CSG Group   2005 - 2007
Convergys   1999 - 2005
PSS  1997 - 1998
MediaOne  1997 - 1997

Skills
Process Improvement, Management, Relationship Management, Channel Partner..., Client Services, SharePoint, Visio, Software Documentation, CRM, Project Management, Technical Support, Quality Assurance, Team Leadership, Integration, SaaS, Troubleshooting, Salesforce.com, Requirements Analysis, Vendor Management, Leadership, Instructor-led Training, Curriculum Design, MS Excel Pivot Tables, PowerPoint, Call Centers, System Deployment, Enterprise Software, Paymentech, Google Analytics, Tableau, Billing Systems, Telecommunications..., Telephony, Salesforce Administrator, Payment Gateways, FogBugz, Six Sigma, Cable Broadband, VoIP, Accounting, GDS systems, Apollo, Sabre, Amadeus GDS, Campaign Management, Agile Methodolgy, Telecommunications, Git, Github

Education
University of Phoenix   2008 — 2011
Bachelor of Science (BS), Information Technology, 3.6

Georgia Perimeter College   2008 — 2009
4.0 - A

Florida State University   1990 — 1994
Music Education

Elizabeth Wharton Elizabeth Wharton Cincinnati Area Details
Elizabeth Wharton's Convergys Experience June 2011 - May 2012
Job Project Manager at NetCracker
Industry Telecommunications
Experience
NetCracker  July 2015 - Present
NetCracker  May 2012 - Present
Convergys   June 2011 - May 2012
Convergys   July 2007 - June 2011
Convergys   January 2003 - July 2007
WAIF 88.3 FM   2001 - 2005
Convergys   July 2002 - January 2003
US Bank  2001 - 2002

Skills
Call Center, Telemarketing, Workforce Management, Customer Retention, Customer Service, Business Development, Inbound Marketing, Contact Centers, Metrics, Customer Experience, Project Management, Customer Satisfaction, IVR, Microsoft Office, iWork, Adobe Acrobat, Outlook, Web Design, Logo Design, Corporate Identity, Offset Printing, Print Management, Print Production Process, Artworking, Vendor Management, Manage Client..., Call Centers, Cross-functional Team..., Management, Pre-sales, Business Analysis, Service Delivery, Product Management, Training, Team Leadership, Telecommunications, Resource Management, Content Management, SharePoint

Education
Northern Kentucky University   2000 — 2002
BA, Communications, Minor in English, 3.2

Franklin College   1998 — 2000
BA, Journalism

Anderson High School   1992 — 1998
Graduated with Honors, 3.8

White, Timothy White, Timothy United States Details
White, Timothy's Convergys Experience August 2014 - Present
Job AppleCare iOS Senior Advisor at Convergys
Industry Animation
Experience
Convergys   August 2014 - Present
McDonald's  March 2009 - Present
Convergys   July 2013 - August 2014
ABC Fine Wine & Spirits  December 2012 - July 2013
GameStop  November 2009 - July 2013
Full Sail University  2006 - 2008
McDonald's  August 2002 - November 2006

Skills
Zbrush, Maya, Nuke, Photoshop, Visual Effects, Video Games, Realflow

Education
Full Sail University   2006 — 2008
Bachelor of Arts (B.A.), Computer Animation

Dale Parchois Dale Parchois Greater Chicago Area Details
Dale Parchois's Convergys Experience June 2003 - August 2005
Job Customer Experience Executive
Industry Hospital & Health Care
Experience
Stericycle  November 2009 - Present
Presbyterian Healthcare Services  June 2005 - March 2009
Convergys   June 2003 - August 2005
Convergys   June 2000 - June 2003
Convergys   June 1998 - June 2000
AT&T  June 1992 - June 1998

Skills
Process Improvement, Call Center, Training, Strategy, Call Centers, Customer Experience, Program Management, Management, Contract Negotiation, Integration, Leadership, Management Consulting

Education
University of Florida   1993 — 1995
MBA, Finance/International

Franklin & Marshall College   1973 — 1977
BA, Political Science

Van Clark Van Clark Greater St. Louis Area Details
Van Clark's Convergys Experience January 1998 - July 2005
Job Manager, Human Resources at Enterprise Holdings, Inc.
Industry Nonprofit Organization Management
Experience
Enterprise Holdings, Inc.   March 2014 - Present
Missouri Botanical Garden  February 2011 - February 2014
Missouri Botanical Garden  October 2008 - February 2011
Citi  2006 - 2008
Edward Jones  2005 - 2006
Convergys   January 1998 - July 2005

Skills
Talent Acquisition, Employee Relations, Onboarding, Organizational..., Recruiting, Applicant Tracking..., HRIS, Human Resources, Performance Management, Talent Management, Deferred Compensation, Training, Benefits Administration, Employee Benefits, Succession Planning, Interviews, Personnel Management, Employee Engagement, Workforce Planning, FMLA, Employee Training, PeopleSoft, College Recruiting, HR Policies, Labor Relations, Payroll, Career Development, Hiring, Temporary Placement, Internet Recruiting, New Hire Orientations, Strategic HR, Job Descriptions, Employee Handbooks, Compensation & Benefit, Employee Recognition, Benefits Negotiation, Organizational..., Employment Law

Education
Fontbonne University   2003 — 2005
B.S., Organizational Studies

Corinthean Mitchell Corinthean Mitchell Macon, Georgia Area Details
Corinthean Mitchell's Convergys Experience August 2013 - 2014
Job at
Industry Financial Services
Experience
GE Capital  September 2014 - Present
GE Capital  September 2008 - Present
Convergys   August 2013 - 2014
Medical Center of Central   January 2001 - January 2008
LaQuinta Inns & Suites  October 2004 - January 2007
IKON Office Solutions  March 2003 - May 2006
Medical Center of Central   September 1999 - January 2001

Skills
Loss Mitigation, Customer Service, Customer Retention, Customer Satisfaction, Customer Support, Collections, Special Collections, A/R collections, Microsoft Suites, Team Building, Teamwork, Dedication to..., Fast Learner, Communication Skills, Flexibility, Conflict Resolution, Problem Solving, Collaborative Problem..., Continuous Improvement, Best Practices, Accounts Receivable, Portfolio Management, Sales, Financial Analysis, Credit Analysis, Loans, Risk Management, Banking, Underwriting, Accounting, Commercial Lending, Financial Risk, Negotiation

Education
Fort Valley State University   1993 — 1997
Elementary Education and Teaching

Walden University
Business Administration, Management and Operations

Central High School

Walden University
BS, Business Administration / Management

Eric Petersen Eric Petersen Greater Omaha Area Details
Eric Petersen's Convergys Experience 1993 - 1996
Job Vice President & Sales Executive at TeleTech
Industry Outsourcing/Offshoring
Experience
TeleTech  January 2015 - Present
Transcom  November 2012 - October 2014
Teleperformance  August 2002 - November 2012
First Data Corporation  June 1978 - June 2002
Call Interactive/First Data Corp   1997 - 2002
Convergys   1993 - 1996

Skills
Outsourcing, Business Development, Management, Sales, Customer Experience, Marketing, Contact Centers, Relationship Management, Customer Service, IVR, BPO, Call Centers, Direct Sales, CRM, Vendor Management, Telemarketing, Operations Management, Leadership, Inbound Marketing, Customer Satisfaction, Workforce Management, Team Leadership, Call Center, Business Analysis, Process Improvement, Lead Generation, Sales Management, Call Center Development, Financial Services, Solution Selling, Strategy, Customer Retention, Account Management, Offshoring, Strategic Partnerships, Executive Management, Team Management, Salesforce.com, SaaS, P&L Management, Customer Acquisition, Telecommunications, Outsourcing Management, Start-ups, Sales Process, Business Process..., Professional Services, Sales Operations

Education
Fort Lewis College   1979 — 1983
B.A. Business Administration, Business and Economics

LaShonDa Aldridge LaShonDa Aldridge Greater St. Louis Area Details
LaShonDa Aldridge's Convergys Experience March 2002 - November 2010
Job Mgr, Retention Strategy and Program Management at Cox Communications
Industry Telecommunications
Experience
Cox Communications  2015 - Present
Express Scripts  2013 - 2014
Hubert Co., LLC   February 2012 - June 2013
Convergys   March 2002 - November 2010

Skills
Customer Service, Coaching, Administration, Budgeting, Analysis, Performance Management, Operations Management, Team Building, Vendor Management, Customer Satisfaction, Workforce Management, Project Management, BPO, Call Center, Marketing, Employee Relations, System Administration, CRM, Strategic Planning, Program Management, Budgets, Change Management, Outlook, B2B, Business Development, Customer Experience, Sales Management, Recruiting, Requirements Analysis, P&L Management, Business Process..., Call Centers, Sales, Negotiation, Business Analysis, Public Speaking, Telecommunications, Quality Assurance, Team Leadership, Team Management, Sla, Organizational..., Inventory Management, Leadership, Product Management, Outsourcing, Process Improvement, Account Management, Contract Negotiation, Customer Retention

Education
Lindenwood University   2010 — 2011
Master, Communications

Fontbonne University   2006 — 2008
BS, Business Organizational Studies

University of Missouri-Columbia

Jenna Wagner Jenna Wagner Greater Denver Area Details
Jenna Wagner's Convergys Experience May 2010 - October 2011
Job Sr. Engagement Manager at ServiceSource
Industry Management Consulting
Experience
ServiceSource  April 2014 - Present
ServiceSource  May 2013 - April 2014
ServiceSource  November 2011 - May 2013
Convergys   May 2010 - October 2011
Convergys   August 2008 - April 2010
Convergys   July 2007 - July 2008
University of Colorado at Boulder  January 2007 - May 2007

Skills
CRM, Analytics, Program Management, Business Intelligence, Operations Management, Data Analysis, Management, Project Management, Training, Analysis, Telecommunications, Integration, Process Improvement, Business Strategy, Strategy, Professional Services

Education
University of Colorado Boulder - Leeds School of Business
Bachelor of Science, Human Resource Management, Operations Management, International Business

Capernwray Bible School
Certificate, Religion/Religious Studies

Front Range Community College
Associate of Science

Walt Barrier Walt Barrier Greater St. Louis Area Details
Walt Barrier's Convergys Experience 2003 - 2004
Job
Industry Information Technology and Services
Experience
XTRA Lease LLC  March 2009 - Present
Aclara  March 2004 - January 2009
Convergys   2003 - 2004
AG Edwards  2000 - 2003
Integrated Search Solutions Group, ISSG   1998 - 2000
Rent-A-Center  1996 - 1998

Skills
Incident Management, Remote Troubleshooting, Troubleshooting, Help Desk Support, Hardware, Computer Hardware, Technical Support, Network Administration, Servers, Networking, Active Directory, Customer Satisfaction, Software Documentation, Training, Windows 7, Remote Desktop, Remote User Support, Computer Repair, Remote Access, LAN-WAN, VPN, Software Support, Project Management, System Administration, Employee Training, Microsoft Office, Printers, TCP/IP, Windows Server, Service Level Agreements, Call Centers, Laptops, Disaster Recovery, Mobile Devices, Citrix, Software Installation, Antivirus, WAN, Desktop Computers, Software Quality..., Telecommunications, Windows, Windows Vista, Windows 2000, Cisco Technologies, Microsoft Dynamics AX..., Operating Systems, Customer Service, HP, Cisco VoIP

Education
Friends University   1996 — 1999
BS, Computer Information Systems, 3.85

Zahari Schtonov Zahari Schtonov Los Angeles, California Details
Zahari Schtonov's Convergys Experience January 1999 - April 2002
Job Chief Technical Officer at HOME Los Angeles
Industry Entertainment
Experience
HOME Los Angeles   September 2014 - Present
ZWaves Entertainment Co.   January 2005 - Present
The Los Angeles Film School  January 2006 - July 2014
Anthem DVD   2007 - 2012
Bunim/Murray Productions  January 2009 - December 2011
Mix Magic   2005 - 2006
Full Sail University  February 2004 - August 2005
Walt Disney World  October 2003 - November 2003
Convergys   January 1999 - April 2002
TV Mix Cable Television   1997 - 1997

Skills
Audio Post Production, Audio Engineering, Pro Tools, Sound, Sound Design, Sound Editing, Audio Editing, Film, Recording, Studio Recording, Mixer, Sound Mixing, Dialogue Editing, Television, Live Sound, Music Production, Color Correction

Education
Full Sail University   2002 — 2003
AS, Recording Arts

Technical University of Sofia   1995 — 1997
Certificate, Acoustics, Sound Engineering & Broadcasting

Kathy Feaster Kathy Feaster Charlotte, North Carolina Area Details
Kathy Feaster's Convergys Experience May 2013 - Present
Job Advisor at Convergys
Industry Pharmaceuticals
Experience
Convergys   May 2013 - Present
Blessed Harvest Institute   September 2005 - Present
Harvest Bible Institute   September 2005 - Present
CSL Behring  April 2007 - May 2013
AJ Wright  April 2006 - January 2007
Home Specialist Aerotek -Schneider National   July 2005 - February 2006
RHP Solutions Family Dollar Stores   October 2004 - December 2005
Alltel Communications  June 2001 - October 2003
Sprint PCS  January 1996 - January 1999

Skills
Medical Billing, Medical Coding, Inventory Management, Customer Service, Call Centers

Education
Fortis College-Centeville   2012 — 2013
Associate's degree, Business Administration and Management, General, 3.5

Fortis College   2010 — 2011
Associates Degree, Medical Billing and Coding

Monroe High School   1972 — 1976
Associate Degree; High School Diploma obtained, Medical Billing and

Renata Norman, MBA, PMP Renata Norman, MBA, PMP Downers Grove, Illinois Details
Renata Norman, MBA, PMP's Convergys Experience December 1990 - May 1998
Job Project Manager at Acxiom
Industry Information Technology and Services
Experience
Acxiom  May 1998 - Present
Convergys   December 1990 - May 1998

Skills
SDLC, PMP, Visio, CRM, Cross-functional Team..., Requirements Analysis, Business Analysis, Software Project..., Leadership, PMO, Business Process, IT Strategy, Business Intelligence, Program Management, Software Documentation, Integration, Process Improvement, Data Warehousing, IT Management, ITIL, Project Delivery, Business Process..., Business Requirements, Outsourcing, Vendor Management, Project Management, Management, Team Leadership

Education
Keller Graduate School of Management of DeVry University   1995 — 1999
Master's degree, Project Management

Xavier University   1990 — 1992
Master of Business Administration (MBA), Marketing

Franklin University   1985 — 1989
Bachelor of Science (BS), Computer/Information Technology Administration and Management

Richard Troch Richard Troch Denver, Colorado Details
Richard Troch's Convergys Experience June 2010 - May 2011
Job IT Technician at City of Commerce City
Industry Information Technology and Services
Experience
City of Commerce City  May 2013 - Present
Mercy Housing  July 2011 - May 2013
TIAA-CREF  May 2011 - August 2011
Convergys   June 2010 - May 2011
Lockheed Martin Information Technology  May 2008 - November 2009
IBM Global Business Services  May 2007 - May 2008

Skills
XP, Active Directory, Troubleshooting, Outlook, LANDesk, SCCM, Microsoft Office, Desktop Support, Computer Hardware, Laptops, Windows 7, Remedy, Adobe Acrobat, Technical Support, Servers, Windows XP, BMC Remedy, Microsoft Exchange, Hardware, Help Desk Support, Group Policy, Cisco Technologies, System Deployment, Customer Service, Remote Desktop, Vendor Management, Software Documentation, IT Service Management, Training

Education
Front Range Community College   2006 — 2009
Associates, Computer Information Systems

Lee Estrada Lee Estrada Greensboro/Winston-Salem, North Carolina Area Details
Lee Estrada's Convergys Experience November 1998 - August 2001
Job Digital Media Specialist at Salem Senior Housing, Winston Salem, NC
Industry Music
Experience
Salem Senior Housing, Winston Salem, NC   March 2010 - Present
MIRROR IMAGE ENTERTAINMENT   2009 - 2012
Convergys   November 1998 - August 2001
Exxon Research & Engineering, Florham Park, NJ   April 1985 - January 1992

Skills
Digital Media, Music, Music Industry, Music Production, Recording, Composition, Customer Service, Entertainment, Social Media, Songwriting, Studio Recording, Television

Education
Forsyth Technical Community College   2010 — 2012
AS, Networking Technologies, 3.5

Barry Parks Barry Parks Wichita, Kansas Area Details
Barry Parks's Convergys Experience November 2011 - June 2012
Job Recruiter and Voluntary Employee Benefits Coordinator at Harvard Benefits
Industry Human Resources
Experience
Aflac Kansas State Office   July 2015 - Present
Harvard Risk Management Corporation  January 2015 - Present
Parks Enterprises LLC   August 2003 - Present
National American University  October 2012 - December 2014
National American University  October 2012 - June 2014
Convergys   November 2011 - June 2012
Realty World Alliance  2011 - 2012
CENTURY 21®  2010 - 2011
Keller Williams Realty, Inc.   August 2008 - 2010
Protection 1 Security Solutions  July 2008 - July 2009

Skills
Small Business, Residential Homes, Real Estate, Investment Properties, Investors, Entrepreneurship, REO, Property Management, Foreclosures, Short Sales, Sellers, Real Estate Development, Real Estate Transactions, First Time Home Buyers, Single Family Homes, Marketing, Condos, Social Media Marketing, Rentals, Marketing Strategy, Online Marketing, Sales, Selling, Public Speaking, Customer Service, Leadership, Team Building, Training, Leadership Development, Coaching, Microsoft Office, Strategic Planning, Event Planning, Interviews, Program Management, Staff Development, Recruiting, Community Outreach, Management, Human Resources, Employee Training, Organizational..., Strategy, Customer Retention

Education
Friends University   2004 — 2006
Bachelor of Science (BS), Business Administration and Management, General

Wichita State University   2000 — 2002

Matthew Hudspith Matthew Hudspith Orlando, Florida Area Details
Matthew Hudspith's Convergys Experience January 2006 - March 2011
Job
Industry Information Technology and Services
Experience
Convergys   January 2006 - March 2011
Guitar Center  February 2005 - December 2006

Education
Full Sail University   1999 — 2000
Associate of Sciences (AS), Recording Arts Technology/Technician

Winter Park Tech   1998 — 1999
Vocational, Web Page, Digital/Multimedia and Information Resources Design

Winter Park High School   1995 — 1999
High School, Diploma

Adlin Torres Morales Adlin Torres Morales Altamonte Springs, Florida Details
Adlin Torres Morales's Convergys Experience February 2015 - Present
Job Tech Support Representative at Convergys
Industry Entertainment
Experience
Convergys   February 2015 - Present
Teavana  April 2014 - July 2014
Teavana  January 2014 - April 2014
Universal Orlando  May 2012 - December 2013
Kaleidoscope  June 2013 - July 2013
Longship Studios   February 2013 - May 2013
Raging Demon Sudios   February 2013 - March 2013
Black Magic Wolf Production   November 2012 - January 2013
Full Sail University  October 2011 - March 2012

Skills
Maya, Photoshop, Drawing, Character Animation, 3D, Video Games, Film, 3D Modeling, Computer Animation, Modeling, Concept Design, Zbrush, Animation, Lighting

Education
Full Sail University   2009 — 2011
Bachelor of Science (B.S.), Computer Animation, Freshman to Junior-2 to 3 Year College

Thomas Fichtenmayer Thomas Fichtenmayer Greater St. Louis Area Details
Thomas Fichtenmayer's Convergys Experience August 2010 - October 2010
Job Dishwasher at Ruby Tuesday
Industry Retail
Experience
Ruby Tuesday  May 2011 - Present
Convergys   August 2010 - October 2010
Tacony Corporation  September 2008 - July 2010
Fontbonne University  October 2009 - May 2010
Schnuck Markets, Inc.   April 2008 - October 2008

Education
Jefferson Community College   2011 — 2012
Associates, Communications

Fontbonne University   2008 — 2010
Bachelors, Secondary History Education

David Laffin David Laffin Indianapolis, Indiana Area Details
David Laffin's Convergys Experience 2010 - 2011
Job Owner of Digital Solutions LLC
Industry Information Technology and Services
Experience
Digital Solutons LLC   April 2004 - Present
American Income Life  December 2011 - November 2013
American Income Life  December 2011 - November 2012
Convergys   2010 - 2011
Comcast Cable / Utilicomm-South   2006 - 2010

Skills
Solution Selling, Customer Surveys, Direct Sales, Sales Growth, New Customer..., Insurance Risk, Health Insurance, Licensed Life & Health..., Customer Retention, Life Insurance, Customer Service, Cold Calling

Education
Ivy Tech   2013 — 2015
Web Page, Digital/Multimedia and Information Resources Design

Fullerton College   1982 — 1986
Accounting and Business/Management

Travis Moss Travis Moss Jacksonville, Florida Area Details
Travis Moss's Convergys Experience April 2012 - December 2012
Job Marketing/Customer Service Professional
Industry Marketing and Advertising
Experience
Merrill Lynch  December 2012 - August 2013
Convergys   April 2012 - December 2012
Cash America International  January 2009 - December 2011
Accessduval.com   September 2009 - January 2011
BroadBased Communications, Inc.   May 2009 - September 2009
United Stationers  February 2005 - May 2008
The Athlete's Foot  May 2004 - August 2004
Convergys   January 2001 - August 2001

Skills
Marketing, Social Media Marketing, Adobe Creative Suite, Marketing Strategy, Strategic Planning, Excellent Written and..., Experience with Social..., Knowledge of Market..., Sales, Microsoft Office, Campaign Execution, Social Branding, Social Communication, Cultural Marketing, Event Coverage, Cash Handling, Answering Phones, Clerical Duties, Cashiering, Phone Etiquette, Social Networking..., Office Equipment, Photocopier, Digital Cameras, Social Media, Customer Service, Administrative..., Marketing Research, Budgets, Retail, Call Centers, Telephone Skills, Online Social Networking

Education
University of North Florida - College of Business Administration   2005 — 2007
Bachelor of Business Administration, Marketing

Troy University   2003 — 2004
Graphic Design

Fort Scott Community College   2001 — 2002
Associate of Science, General Studies

Albert A. Ghazaleh Albert A. Ghazaleh Paisley, Florida Details
Albert A. Ghazaleh's Convergys Experience February 2002 - September 2004
Job College Student at Florida Technical College
Industry Computer & Network Security
Experience
Florida Technical College  July 2011 - Present
Asplundh Tree Expert Co.  September 2004 - January 2011
Convergys   February 2002 - September 2004

Education
Florida Technical College   2011 — 2012
Assocaite Degree, Network Administration & Wireless

Lake Technical Center   2001 — 2002
Vocational Degree, Computer Electronic Technology

Isaac Chacon Isaac Chacon Salt Lake City, Utah Details
Isaac Chacon's Convergys Experience September 2007 - June 2008
Job Contact Center Representative II at Bank of the West
Industry Consumer Services
Experience
Bank of the West  January 2014 - Present
Verizon Wireless  March 2010 - February 2012
Verizon Wireless  2010 - 2012
Convergys   September 2007 - June 2008
The Church of Jesus Christ of Latter Day Saints  August 2005 - September 2007

Skills
Technical Support, Troubleshooting, Call Centers

Education
Full Sail University   2014 — 2018
Bachelor of Science (B.S.), Game Art and Design

ITT Technical Institute - Salt Lake City, UT   2009 — 2012
Drafting and Design, Computer Science

ALEXIS MCCANTS ALEXIS MCCANTS Winter Park, Florida Details
ALEXIS MCCANTS's Convergys Experience November 2010 - April 2012
Job Library assistant at Full Sail University
Industry Information Technology and Services
Experience
Full Sail University  January 2012 - Present
Convergys   November 2010 - April 2012
The Freeman Company  February 2006 - October 2008

Skills
Technical Support, Troubleshooting, Hardware, Multimedia, Video Conferencing, Broadcast, AV, Active Directory, Windows Server, Windows 7, Servers, Windows XP

Education
Full Sail University   2012 — 2014
Associate's degree, Recording Arts Technology/Technician

Florida Institute of Recording Sound and Technology   2006 — 2007
Diploma, Audio Engineering and music production, 3.8

Zack Byrd Zack Byrd Orlando, Florida Details
Zack Byrd's Convergys Experience March 2013 - February 2014
Job Student at Full Sail University
Industry Music
Experience
Full Sail University  August 2014 - Present
RGIS  February 2014 - July 2014
Convergys   March 2013 - February 2014
Walmart  April 2012 - March 2013

Skills
Computer Hardware, Computer Program, Web Development, Software Installation, Visual Basic, Networking, Access, Visio, OS X, Windows 7, Public Speaking, Microsoft Office, Social Networking, Windows XP

Education
Full Sail University   2014 — 2016
Bachelor's Degree, Recording Arts Technology/Technician

King's College   2011 — 2012
Associate of Arts and Sciences (A.A.S.), Computer Programming

Ronetta Willis Ronetta Willis Jacksonville, Florida Details
Ronetta Willis's Convergys Experience March 2005 - March 2006
Job Service desk Professional
Industry Computer Networking
Experience
Kelly Services  July 2013 - October 2013
Merrit Consulting   March 2013 - June 2013
H20 Sports   January 2009 - January 2013
Executive Limousines   2008 - 2008
Enhanced Recovery Company, LLC  April 2006 - April 2007
Convergys   March 2005 - March 2006
US Navy  January 1999 - January 2004

Skills
Data Entry, Microsoft Word, Microsoft Office, PowerPoint, Cpr Certified, Numeric Filing, Call Center, Medical Records, Medical Terminology, Highly detail oriented, Fast-paced, Fast Learner, Order Fulfillment, Aviation Electronics, Military Training, Security Clearance, Skip Tracing, Computer Hardware, Computer Software..., Solid computer skills, Help Desk Support, Project Management, A+ Essentials, Call Centers

Education
Florida State College JAcksonville   2012 — 2014
Bachelor of Applied Science (BASc), Computer Systems Networking and Telecommunications

Florida Sate College JAcksonville   2009 — 2011
Associate of Arts (A.A.)

Florida Technical College   2008 — 2009
Medical technician certification

Daniel LaForce Daniel LaForce Colorado Springs, Colorado Area Details
Daniel LaForce's Convergys Experience September 2008 - March 2011
Job Network Engineer Seeking Opportunities
Industry Computer Networking
Experience
Front Range Community College  January 2014 - Present
Self Employed  October 2013 - Present
Go-Go Gadgets Inc./Reclaym LLC   May 2010 - October 2013
Convergys   September 2008 - March 2011
Magmart   October 2005 - July 2008
T-Mobile  September 2002 - June 2006

Skills
Leadership, Wireless, Project Management, Customer Service, Management, Networking, Cisco Technologies, Wireless Networking, Telecommunications, Team Leadership, Mobile Devices, Microsoft Office, Cisco IOS, Cisco Networking, Cisco Routers, Sales, Start-ups, Strategic Partnerships, E-commerce, Computer Repair, Strategic Planning, Troubleshooting, Team Building, Network Security, Technical Support

Education
Front Range Community College   2014 — 2015
Associate's Degree, Computer and Information Sciences, General, A

Christina Nickerson Christina Nickerson Arvada, Colorado Details
Christina Nickerson's Convergys Experience December 2003 - March 2005
Job Printing Professional
Industry Printing
Experience
Signatureoffset   2006 - 2010
Convergys   December 2003 - March 2005
TeleTech  December 2000 - March 2005

Skills
Business Law- 2012, Computer Proficiency, multiledger, SAP Business Objects..., PowerPoint, Windows 7

Education
Front Range Community College   2011 — 2012
Business Certificate, Business Administration, Management and Operations

Jeff Hagerty Jeff Hagerty Deland, Florida Details
Jeff Hagerty's Convergys Experience August 2013 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convergys   August 2013 - Present

Education
Florida Technical College   2010 — 2012
Network Administration, A

Andrea Dmytyrk Andrea Dmytyrk Green Cove Springs, Florida Details
Andrea Dmytyrk's Convergys Experience February 2012 - Present
Job customer service rep at Convergys
Industry Financial Services
Experience
Convergys   February 2012 - Present
Gleam and Glow Housecleaning Co   May 2001 - Present
Convergys Corp  February 1999 - Present
Gleam and Glow Housecleaning   March 2001 - December 2012
Convergys ARM - Encore RMI  2012 - 2012

Skills
Customer Satisfaction, Customer-focused, Goal Oriented, Self-driven, Business Driven, trustworthy, Dependable Team Player

Education
Fortis College   2009 — 2011
Associate of Science (A.S.), Criminal Justice and Corrections

Fortis College
Associate of Science Degree, Criminal Justice

Coatesville Area Sr. High   1974 — 1979
GED, Business Administration and Management, General

Jeffery Simmons Jeffery Simmons Orlando, Florida Area Details
Jeffery Simmons's Convergys Experience 2008 - 2010
Job Specialist I Provisioning at Windstream Communications
Industry Telecommunications
Experience
Windstream Communications  October 2011 - Present
Convergys   2008 - 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing

Education
Full Sail University   2004 — 2006
Bachelor of Science (B.S.), Business Administration, Management and Operations

Full Sail University   2004 — 2006
Associate of Science (A.S.), Audio Engineering

judith pallai judith pallai Jacksonville, Florida Details
judith pallai's Convergys Experience March 2006 - June 2010
Job case manager at worksource jacksonville
Industry Government Administration
Experience
worksource jacksonville   December 2011 - Present
convergys   March 2006 - June 2010
AOL  May 2003 - May 2006

Education
Fortis College   2010 — 2011
Radiology

Crystal Schumann Crystal Schumann Sanford, Florida Details
Crystal Schumann's Convergys Experience November 2005 - March 2012
Job
Industry Medical Practice
Experience
Convergys   November 2005 - March 2012

Skills
Microsoft Office, Sales, Microsoft Word, English, Microsoft Excel, PowerPoint

Education
Florida Technical College   2014 — 2015
Medical/Clinical Assistant

angela isom angela isom Deltona, Florida Details
angela isom's Convergys Experience December 2010 - Present
Job customer service at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   December 2010 - Present
Cablevision  December 2007 - November 2009
Alternative Professional Solutions   July 2007 - December 2007

Skills
cu, Data Entry, Order Processing, faxing, Copying, Microsoft Word, Microsoft Excel

Education
Florida Technical College   2010 — 2011
medical asst

john f kenndey high school   1980 — 1984
dipolma

Kristen Redd Kristen Redd Atlanta, Georgia Details
Kristen Redd's Convergys Experience June 2005 - October 2007
Job Human Resource Consultant
Industry Human Resources
Experience
Encadria Staffing Solutions LLC  September 2013 - Present
Koch Business Solutions (KBS)   October 2007 - February 2013
Convergys   June 2005 - October 2007

Education
Florida State University - College of Business   2001 — 2005
Human Resource Management and Marketing

Darla Cook Darla Cook Wichita, Kansas Area Details
Darla Cook's Convergys Experience January 2010 - February 2013
Job
Industry Consumer Goods
Experience
Convergys   January 2010 - February 2013
Von Maur– Wichita   January 2006 - May 2007
Agco Industries-Hesston   January 2000 - May 2005
Dillon's Stores   August 1993 - November 2000
PCA International  August 1988 - January 1991

Education
Friends University
Bachelor of Business Administration

Hutchinson Community College
Associate of Arts

Zachary Roach Zachary Roach Salt Lake City, Utah Details
Zachary Roach's Convergys Experience August 2014 - January 2015
Job Tax Operations
Industry Higher Education
Experience
Goldman Sachs  February 2015 - Present
Convergys   August 2014 - January 2015
Franklin and Marshall College  September 2013 - February 2014

Skills
Microsoft Office, Public Speaking, Typing, Writing, Calculus, Linear Algebra, Abstract Algebra, Statistics, Probability, Data Entry, Speed Reading, Mathematica, Tutoring, WordPress

Education
Franklin & Marshall College   2010 — 2014
Bachelor of Arts (B.A.), Mathematics and Philosophy

Murray High School   2006 — 2010
High School Diploma

Scott Christenson Scott Christenson Minneapolis, Minnesota Details
Scott Christenson's Convergys Experience October 2012 - Present
Job Facility Manager at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys   October 2012 - Present
Gerbig Engineering Company   March 2011 - September 2012
JB Marvin Construction   September 2010 - March 2011

Education
Fond du Lac Tribal and Community College
Associate of Science (A.S.), Law Enforcement

University of Minnesota Duluth
Bachelor's degree, Criminology

Similar Companies