Convergys Company
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,
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Convergys Employees
Employee
Years
Job
Industry
Marselles Goggans Marselles Goggans's Convergys Experience January 1996 - April 2000
Job Agent Onboarding Specialist at Working Solutions
Industry Information Technology and Services
Experience
Working Solutions October 2007 - Present
Manheim May 2000 - May 2007
Convergys January 1996 - April 2000
Skills
Hiring, Technical Recruiting, Operations, Administration, Onboarding, Reporting & Analysis, Attrition, Strategic Hiring, Management, Leadership, Customer Service, Training, Strategic Planning, Business Development, Team Leadership, Team Building, Project Management, Team Management, Recruiting, New Business Development, Strategy, Microsoft Office, Mac, Mac OS, Change Management, Business Strategy, Coaching, Program Management, Account Management, Telecommunications, Customer Satisfaction, Microsoft Word, Microsoft Excel, Human Resources, Outlook
Education
Georgia Institute of Technology 2009 — 2013
Bachelor's Degree, Computer and Information Sciences and Support Services, A - 98%
Edgewater 1996 — 2001
High School, High School/Secondary Diploma Programs
Working Solutions October 2007 - Present
Manheim May 2000 - May 2007
Convergys January 1996 - April 2000
Skills
Hiring, Technical Recruiting, Operations, Administration, Onboarding, Reporting & Analysis, Attrition, Strategic Hiring, Management, Leadership, Customer Service, Training, Strategic Planning, Business Development, Team Leadership, Team Building, Project Management, Team Management, Recruiting, New Business Development, Strategy, Microsoft Office, Mac, Mac OS, Change Management, Business Strategy, Coaching, Program Management, Account Management, Telecommunications, Customer Satisfaction, Microsoft Word, Microsoft Excel, Human Resources, Outlook
Education
Georgia Institute of Technology 2009 — 2013
Bachelor's Degree, Computer and Information Sciences and Support Services, A - 98%
Edgewater 1996 — 2001
High School, High School/Secondary Diploma Programs
Eric Franzen Eric Franzen's Convergys Experience November 2009 - October 2010
Job Quality Assurance Analyst at DHL
Industry Logistics and Supply Chain
Experience
DHL January 2015 - Present
DHL September 2013 - December 2014
DHL April 2012 - September 2013
DHL September 2011 - April 2012
Convergys November 2009 - October 2010
Skills
Customs Regulations, Air Freight, Time Management, Supply Chain Management, Customs Brokerage, Customer Service, Training, Training Delivery, Computer Proficiency, Microsoft Office, Customs Clearance, FDA, Processes Development, Coaching, Quality Assurance, Supply Chain, Logistics, Transportation, Logistics Management
Education
Gateway Community and Technical College 2014 — 2014
Certificate, Management Training Program
Campbell County High School 2000 — 2004
Diploma, General Studies
DHL January 2015 - Present
DHL September 2013 - December 2014
DHL April 2012 - September 2013
DHL September 2011 - April 2012
Convergys November 2009 - October 2010
Skills
Customs Regulations, Air Freight, Time Management, Supply Chain Management, Customs Brokerage, Customer Service, Training, Training Delivery, Computer Proficiency, Microsoft Office, Customs Clearance, FDA, Processes Development, Coaching, Quality Assurance, Supply Chain, Logistics, Transportation, Logistics Management
Education
Gateway Community and Technical College 2014 — 2014
Certificate, Management Training Program
Campbell County High School 2000 — 2004
Diploma, General Studies
Naeemah Holiday Naeemah Holiday's Convergys Experience February 2013 - February 2014
Job Client Services at Citi
Industry Consumer Services
Experience
Citi November 2014 - Present
Fidelity Investments February 2014 - October 2014
Convergys February 2013 - February 2014
Kentucky Center for Mathematics August 2012 - February 2013
NKU International Education Center September 2011 - December 2012
Speedway/Super America March 2008 - September 2011
Discovery Channel November 2004 - January 2008
Skills
Office Administration, Database Administration, File Management, Managed File Transfer, Microsoft Office, Image Now, Statistical Software, Filezilla, Telecommunications, Marketing Research, Qualitative Research, Quantitative Research, Facsimile, Data Processing..., Adobe Acrobat..., Office Equipment, Recruitment Training, Recruiting, New Student Orientation, Cisco Webex Connect, SharePoint, Microsoft Dynamics, Scanners, Social Media, SAP GUI, Public Speaking, Customer Service
Education
Northern Kentucky University 2012 — 2013
Bachelor of Arts (B.A.), Organizational Leadership Minor Psychology, 3.435
Gateway Community and Technical College 2008 — 2010
Associate of Science (A.S.), Psychology
Citi November 2014 - Present
Fidelity Investments February 2014 - October 2014
Convergys February 2013 - February 2014
Kentucky Center for Mathematics August 2012 - February 2013
NKU International Education Center September 2011 - December 2012
Speedway/Super America March 2008 - September 2011
Discovery Channel November 2004 - January 2008
Skills
Office Administration, Database Administration, File Management, Managed File Transfer, Microsoft Office, Image Now, Statistical Software, Filezilla, Telecommunications, Marketing Research, Qualitative Research, Quantitative Research, Facsimile, Data Processing..., Adobe Acrobat..., Office Equipment, Recruitment Training, Recruiting, New Student Orientation, Cisco Webex Connect, SharePoint, Microsoft Dynamics, Scanners, Social Media, SAP GUI, Public Speaking, Customer Service
Education
Northern Kentucky University 2012 — 2013
Bachelor of Arts (B.A.), Organizational Leadership Minor Psychology, 3.435
Gateway Community and Technical College 2008 — 2010
Associate of Science (A.S.), Psychology
Alex Gaskill's Convergys Experience June 2015 - September 2015
Job Financial Software Technical Support at Convergys
Industry Information Technology and Services
Experience
Convergys June 2015 - September 2015
ICF International October 2014 - December 2014
iSupport Software June 2014 - August 2014
Endurance International Group July 2013 - March 2014
Skills
PHP, Java, Testing, JavaScript, Python, Windows, HTML, MySQL, Web Development, HTML 5, Databases, Microsoft Excel, CSS, Apache, jQuery, Troubleshooting, Technical Support, Microsoft Office, Bash, Customer Service, SQL, Microsoft Word, Windows Server, Linux, PostgreSQL
Education
George Fox University 2008 — 2013
Bachelor of Science (B.S.), Information Systems, General
Convergys June 2015 - September 2015
ICF International October 2014 - December 2014
iSupport Software June 2014 - August 2014
Endurance International Group July 2013 - March 2014
Skills
PHP, Java, Testing, JavaScript, Python, Windows, HTML, MySQL, Web Development, HTML 5, Databases, Microsoft Excel, CSS, Apache, jQuery, Troubleshooting, Technical Support, Microsoft Office, Bash, Customer Service, SQL, Microsoft Word, Windows Server, Linux, PostgreSQL
Education
George Fox University 2008 — 2013
Bachelor of Science (B.S.), Information Systems, General
Sergio Brown Sergio Brown's Convergys Experience 2013 - 2014
Job Marketing Associate
Industry Marketing and Advertising
Experience
Convergys 2013 - 2014
Veritas, Inc. 2012 - 2013
Dreams Night Club January 2011 - July 2012
Las Banderas August 2011 - May 2012
Skills
Event Planning, Public Relations, Higher Education, Social Media Marketing, Event Management, Marketing Communications, Research, Marketing Research, Marketing, Student Recruiting, Social Networking, Fundraising, Advertising, Sales, Mobile Marketing, Management
Education
Valdosta State University 2010 — 2012
Bachelor of Business Administration (BBA), Marketing
Georgia Military College-Valdosta Campus 2007 — 2010
Associate of Science (A.S.), Business Administration and Management, General
Georgia Military College-Valdosta Campus 2007 — 2010
Associate's Degree, Business Administration and Management, General
Convergys 2013 - 2014
Veritas, Inc. 2012 - 2013
Dreams Night Club January 2011 - July 2012
Las Banderas August 2011 - May 2012
Skills
Event Planning, Public Relations, Higher Education, Social Media Marketing, Event Management, Marketing Communications, Research, Marketing Research, Marketing, Student Recruiting, Social Networking, Fundraising, Advertising, Sales, Mobile Marketing, Management
Education
Valdosta State University 2010 — 2012
Bachelor of Business Administration (BBA), Marketing
Georgia Military College-Valdosta Campus 2007 — 2010
Associate of Science (A.S.), Business Administration and Management, General
Georgia Military College-Valdosta Campus 2007 — 2010
Associate's Degree, Business Administration and Management, General
Brian Bragg Brian Bragg's Convergys Experience October 2013 - January 2015
Job Senior Technical Support Advisor at Convergys
Industry Information Technology and Services
Experience
Convergys October 2013 - January 2015
Convergys May 2013 - October 2013
Self Employed June 2011 - March 2013
Apple Retail October 2010 - June 2011
Georgia State University June 2009 - August 2009
Georgia State University January 2006 - May 2009
Gwinnett University Center September 2003 - August 2005
Digital Positions August 1999 - May 2002
Costumes Unlimited October 1997 - October 1998
Skills
Costumer Service, Techical Support, Trouble Shooting, Quality Assurance, Research, Peer Mentoring, Mac, Mac OS X, Windows, iOS, Microsoft Office, Relational Databases
Education
Georgia State University 2005 — 2009
Bachelor of Science, Physics
Georgia Perimeter College 2003 — 2005
None, History
West Orange High School 1991 — 1995
High School Diploma, General Studies and Theater
Convergys October 2013 - January 2015
Convergys May 2013 - October 2013
Self Employed June 2011 - March 2013
Apple Retail October 2010 - June 2011
Georgia State University June 2009 - August 2009
Georgia State University January 2006 - May 2009
Gwinnett University Center September 2003 - August 2005
Digital Positions August 1999 - May 2002
Costumes Unlimited October 1997 - October 1998
Skills
Costumer Service, Techical Support, Trouble Shooting, Quality Assurance, Research, Peer Mentoring, Mac, Mac OS X, Windows, iOS, Microsoft Office, Relational Databases
Education
Georgia State University 2005 — 2009
Bachelor of Science, Physics
Georgia Perimeter College 2003 — 2005
None, History
West Orange High School 1991 — 1995
High School Diploma, General Studies and Theater
Raymond Wisher Raymond Wisher's Convergys Experience March 2011 - May 2011
Job Chart Management Technician at St. Elizabeth Healthcare
Industry Hospital & Health Care
Experience
St. Elizabeth Healthcare May 2014 - Present
Kroger February 2003 - Present
Gateway Technical College January 2013 - January 2014
Convergys March 2011 - May 2011
Thriftway August 2002 - February 2003
Skills
Department Manager, Customer Service, Organizational..., Time Management, Deductive Reasoning, Listening to customers, Problem Solving, Problem Analysis, Food Safety, Public Safety, Operations Management, Employee Training, Academic Tutoring, Peer Tutoring, Flexibility
Education
Gateway Community and Technical College 2012 — 2014
Health Information Technology, Health Information/Medical Records Technology/Technician
University of Cincinnati 2002 — 2008
Bachelor's Degree, Communication, General
St. Elizabeth Healthcare May 2014 - Present
Kroger February 2003 - Present
Gateway Technical College January 2013 - January 2014
Convergys March 2011 - May 2011
Thriftway August 2002 - February 2003
Skills
Department Manager, Customer Service, Organizational..., Time Management, Deductive Reasoning, Listening to customers, Problem Solving, Problem Analysis, Food Safety, Public Safety, Operations Management, Employee Training, Academic Tutoring, Peer Tutoring, Flexibility
Education
Gateway Community and Technical College 2012 — 2014
Health Information Technology, Health Information/Medical Records Technology/Technician
University of Cincinnati 2002 — 2008
Bachelor's Degree, Communication, General
Whitney Barnett Whitney Barnett's Convergys Experience November 2005 - August 2008
Job Motor Fuels Tax Auditor
Industry Insurance
Experience
NC Department of Revenue October 2014 - Present
Coventry Health Care November 2009 - September 2014
IKEA December 2008 - November 2009
Convergys November 2005 - August 2008
Skills
Insurance, Health Insurance, Claim, Commercial Insurance, Property & Casualty..., Medicare, General Insurance, Adjudication, Foreign Currency..., TPA, Foreign Currency..., Customer Service, Accounting, Confidentiality, Security Clearance, Sales, Training
Education
Gardner-Webb University 2012 — 2014
Master of Science (M.S.), Accounting, 3.0
UNCC 2005 — 2009
Bachelor of Arts (B.A.), Industrial and Organizational Psychology
NC Department of Revenue October 2014 - Present
Coventry Health Care November 2009 - September 2014
IKEA December 2008 - November 2009
Convergys November 2005 - August 2008
Skills
Insurance, Health Insurance, Claim, Commercial Insurance, Property & Casualty..., Medicare, General Insurance, Adjudication, Foreign Currency..., TPA, Foreign Currency..., Customer Service, Accounting, Confidentiality, Security Clearance, Sales, Training
Education
Gardner-Webb University 2012 — 2014
Master of Science (M.S.), Accounting, 3.0
UNCC 2005 — 2009
Bachelor of Arts (B.A.), Industrial and Organizational Psychology
Joseph Stewart, MHA,RRT Joseph Stewart, MHA,RRT's Convergys Experience January 2014 - July 2014
Job Ambulatory Services Manager at Carolinas HealthCare System
Industry Hospital & Health Care
Experience
Carolinas HealthCare System May 2015 - Present
Healthstat, Inc. July 2014 - March 2015
Convergys January 2014 - July 2014
Novant Health October 2008 - March 2013
US Navy Reserve August 1995 - July 2011
Children's National Medical Center January 2005 - July 2008
Northern Virginia Community Hospital September 1997 - June 2005
Inova Health System 2000 - 2002
US Navy July 1991 - July 1995
Skills
EHR, Physician Relations, Clinical Research, Quality Improvement, Revenue Cycle, Hospitals, Ambulatory, Nursing, Healthcare Management, Healthcare Consulting, Epic Systems, Practice Management, Healthcare, HIPAA, EMR, Revenue Cycle Management, Team Building, Leadership, Patient Safety, JCAHO, Healthcare Information..., Health Information..., Patient Advocacy, Policy, Project Management, Cerner, Teamwork, Epic Practice..., EpicCare Ambulatory EMR..., Respiratory Therapy, Teaching, Project Planning, CPT, Employee Engagement, Military Medicine, Accounting, Research, Pro-active Leader, Allscripts Touchworks..., Allscripts EHR 11.1, Policy management, Time Management, Personal Development, Staff Development, Microsoft Office 2007, Department Budgeting, Vendor Management, Medicine, Medical Billing, Call Centers
Education
ITT Technical Institute-Charlotte South 2013 — 2016
Bachelor's degree, Project Management and Administration
University of St. Francis 2004 — 2006
Master of Science (M.S.), Hospital and Health Care Facilities Administration/Management
George Mason University 2002 — 2004
Bachelor of Science (BS), Health/Health Care Administration/Management
Northern Virginia Community College 1997 — 1999
Associate of Arts and Sciences (A.A.S.), Respiratory Care Therapy/Therapist
Carolinas HealthCare System May 2015 - Present
Healthstat, Inc. July 2014 - March 2015
Convergys January 2014 - July 2014
Novant Health October 2008 - March 2013
US Navy Reserve August 1995 - July 2011
Children's National Medical Center January 2005 - July 2008
Northern Virginia Community Hospital September 1997 - June 2005
Inova Health System 2000 - 2002
US Navy July 1991 - July 1995
Skills
EHR, Physician Relations, Clinical Research, Quality Improvement, Revenue Cycle, Hospitals, Ambulatory, Nursing, Healthcare Management, Healthcare Consulting, Epic Systems, Practice Management, Healthcare, HIPAA, EMR, Revenue Cycle Management, Team Building, Leadership, Patient Safety, JCAHO, Healthcare Information..., Health Information..., Patient Advocacy, Policy, Project Management, Cerner, Teamwork, Epic Practice..., EpicCare Ambulatory EMR..., Respiratory Therapy, Teaching, Project Planning, CPT, Employee Engagement, Military Medicine, Accounting, Research, Pro-active Leader, Allscripts Touchworks..., Allscripts EHR 11.1, Policy management, Time Management, Personal Development, Staff Development, Microsoft Office 2007, Department Budgeting, Vendor Management, Medicine, Medical Billing, Call Centers
Education
ITT Technical Institute-Charlotte South 2013 — 2016
Bachelor's degree, Project Management and Administration
University of St. Francis 2004 — 2006
Master of Science (M.S.), Hospital and Health Care Facilities Administration/Management
George Mason University 2002 — 2004
Bachelor of Science (BS), Health/Health Care Administration/Management
Northern Virginia Community College 1997 — 1999
Associate of Arts and Sciences (A.A.S.), Respiratory Care Therapy/Therapist
Jennifer Bellew's Convergys Experience January 2008 - January 2009
Job Managment Trainee at Enterprise Holdings
Industry Leisure, Travel & Tourism
Experience
Enterprise Holdings February 2014 - Present
E. Gluck Corporation January 2012 - January 2013
Convergys January 2008 - January 2009
Battlefield Muffler Brake & Tire January 2004 - January 2006
Skills
Car Rental, Fleet Management, Customer Satisfaction, Sales, Customer Service, Marketing, Microsoft Office, Team Building, PowerPoint, Teamwork
Education
Georgia Northwestern Technical College
Nursing (RN)
Hawaii Pacific University
In progress
Enterprise Holdings February 2014 - Present
E. Gluck Corporation January 2012 - January 2013
Convergys January 2008 - January 2009
Battlefield Muffler Brake & Tire January 2004 - January 2006
Skills
Car Rental, Fleet Management, Customer Satisfaction, Sales, Customer Service, Marketing, Microsoft Office, Team Building, PowerPoint, Teamwork
Education
Georgia Northwestern Technical College
Nursing (RN)
Hawaii Pacific University
In progress
Nadeem Bulsara Nadeem Bulsara's Convergys Experience October 2008 - June 2009
Job Bioinformatics Scientist at Human Longevity, Inc.
Industry Biotechnology
Experience
Human Longevity, Inc. October 2014 - Present
Gene by Gene January 2014 - September 2014
Eureka Genomics January 2011 - January 2014
Georgia Institute of Technology August 2009 - January 2011
Emory University School of Medicine May 2010 - July 2010
Convergys October 2008 - June 2009
Cleanstar Trust 2008 - 2009
National chemical Laboratory, Pune January 2008 - June 2008
Skills
Bioinformatics, Genomics, Microarray Analysis, Sequencing, Perl, R, Computational Biology, Docking, Python, Machine Learning, C, Systems Biology, DNA, C++, Biotechnology, Data Analysis, Sequence Analysis, Molecular Biology, RNAseq, Drug Discovery, Unix, SQL, Molecular Modeling, Microarray, BLAST, Algorithms, DNA Sequencing, Bash, MySQL, Statistics, Biochemistry, PCR, Cell Culture, Genotyping, Linux, Vim, Cancer, Lifesciences, Cheminformatics, Databases, Genetics, Comparative Genomics, Proteomics, Life Sciences, Structural..., Amazon Web Services..., Version Control, PBS, Visual Studio
Education
Georgia Institute of Technology 2009 — 2010
Master of Sciences, Bioinformatics
Dr. D. Y. Patil University, Pune 2004 — 2008
B.Tech, Bioinformatics
St.Vincent's High School 2000 — 2004
Science
Primrose Kindergarten
Human Longevity, Inc. October 2014 - Present
Gene by Gene January 2014 - September 2014
Eureka Genomics January 2011 - January 2014
Georgia Institute of Technology August 2009 - January 2011
Emory University School of Medicine May 2010 - July 2010
Convergys October 2008 - June 2009
Cleanstar Trust 2008 - 2009
National chemical Laboratory, Pune January 2008 - June 2008
Skills
Bioinformatics, Genomics, Microarray Analysis, Sequencing, Perl, R, Computational Biology, Docking, Python, Machine Learning, C, Systems Biology, DNA, C++, Biotechnology, Data Analysis, Sequence Analysis, Molecular Biology, RNAseq, Drug Discovery, Unix, SQL, Molecular Modeling, Microarray, BLAST, Algorithms, DNA Sequencing, Bash, MySQL, Statistics, Biochemistry, PCR, Cell Culture, Genotyping, Linux, Vim, Cancer, Lifesciences, Cheminformatics, Databases, Genetics, Comparative Genomics, Proteomics, Life Sciences, Structural..., Amazon Web Services..., Version Control, PBS, Visual Studio
Education
Georgia Institute of Technology 2009 — 2010
Master of Sciences, Bioinformatics
Dr. D. Y. Patil University, Pune 2004 — 2008
B.Tech, Bioinformatics
St.Vincent's High School 2000 — 2004
Science
Primrose Kindergarten
Coy Chambers Coy Chambers's Convergys Experience November 2012 - January 2013
Job Staff Accountant at Lanigan & Associates P.C.
Industry Accounting
Experience
Lanigan & Associates P.C. December 2013 - Present
Abraham Baldwin Agricultural College June 2015 - Present
Ted Gaskins, CPA August 2013 - October 2013
Fowler, Holley, Rambo & Stalvey, P.C. January 2013 - April 2013
Convergys November 2012 - January 2013
Convergys August 2011 - November 2012
Georgia Military College August 2009 - December 2010
Office Depot February 2010 - August 2010
Skills
Customer Service, Microsoft Excel, Microsoft Office, Public Speaking, PowerPoint, Microsoft Word, Management, Sales, Access, Team Leadership, Tax Preparation
Education
Valdosta State University 2013 — 2014
Master of Accountancy (MAcc), Accounting
Valdosta State University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Georgia Military College-Valdosta Campus 2009 — 2010
Associate of Science (A.S.), Education
Lanigan & Associates P.C. December 2013 - Present
Abraham Baldwin Agricultural College June 2015 - Present
Ted Gaskins, CPA August 2013 - October 2013
Fowler, Holley, Rambo & Stalvey, P.C. January 2013 - April 2013
Convergys November 2012 - January 2013
Convergys August 2011 - November 2012
Georgia Military College August 2009 - December 2010
Office Depot February 2010 - August 2010
Skills
Customer Service, Microsoft Excel, Microsoft Office, Public Speaking, PowerPoint, Microsoft Word, Management, Sales, Access, Team Leadership, Tax Preparation
Education
Valdosta State University 2013 — 2014
Master of Accountancy (MAcc), Accounting
Valdosta State University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Georgia Military College-Valdosta Campus 2009 — 2010
Associate of Science (A.S.), Education
Brandon Reinhart Brandon Reinhart's Convergys Experience 2013 - 2014
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convergys 2013 - 2014
AAA Waterproofing April 2011 - July 2013
Skills
Customer Service
Education
Georgia Northwestern Technical College 2010 — 2011
Business Administration and Management, General
Convergys 2013 - 2014
AAA Waterproofing April 2011 - July 2013
Skills
Customer Service
Education
Georgia Northwestern Technical College 2010 — 2011
Business Administration and Management, General
Briana Crouch's Convergys Experience August 2011 - December 2012
Job Level 1 Analyst at Pomeroy
Industry Information Technology and Services
La'Toya Jenkins La'Toya Jenkins's Convergys Experience December 2003 - January 2006
Job CEO at LaCholes
Industry Events Services
Experience
LaCholes March 2014 - Present
Self-employed August 2012 - Present
LaToya Spann Enterprise(L.S.E.) 2012 - 2013
AT&T April 2007 - April 2010
Convergys December 2003 - January 2006
Skills
Customer Service, Customer Satisfaction, Customer Support, Business Development, Small Business, Business Strategy, Business Intelligence, Public Speaking, Motivational Speaking, Fitness, Leadership Development, Event Planning, Marketing Strategy, Event Marketing Strategy, Party Favors, Hosting
Education
Strayer University-Georgia 2013 — 2015
Georgia Southwestern State University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Valdosta State University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
LaCholes March 2014 - Present
Self-employed August 2012 - Present
LaToya Spann Enterprise(L.S.E.) 2012 - 2013
AT&T April 2007 - April 2010
Convergys December 2003 - January 2006
Skills
Customer Service, Customer Satisfaction, Customer Support, Business Development, Small Business, Business Strategy, Business Intelligence, Public Speaking, Motivational Speaking, Fitness, Leadership Development, Event Planning, Marketing Strategy, Event Marketing Strategy, Party Favors, Hosting
Education
Strayer University-Georgia 2013 — 2015
Georgia Southwestern State University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Valdosta State University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Laquanta Arnold's Convergys Experience January 2001 - Present
Job Operations, Manager at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys January 2001 - Present
Skills
Operations Management, Team Management, Call Centers, Customer Service, Customer Satisfaction, Performance Management, Process Improvement, Customer Experience, Team Leadership, Training, Leadership, Service Delivery
Education
Georgia Military College-Valdosta Campus
Psychology
Convergys January 2001 - Present
Skills
Operations Management, Team Management, Call Centers, Customer Service, Customer Satisfaction, Performance Management, Process Improvement, Customer Experience, Team Leadership, Training, Leadership, Service Delivery
Education
Georgia Military College-Valdosta Campus
Psychology
Jason Ndiforchu Jason Ndiforchu's Convergys Experience March 2011 - May 2011
Job Customer Service Liaison
Industry Health, Wellness and Fitness
Experience
Randstad February 2015 - Present
State Farm September 2013 - December 2014
Ronald Blue (Family Owned Business) September 2011 - June 2013
Convergys March 2011 - May 2011
Georgia State University May 2010 - April 2011
Skills
PowerPoint, Microsoft Office, Customer Service, Microsoft Word, Social Networking, Microsoft Excel, Time Management, Sales, Teamwork, Public Speaking, Event Planning, Data Entry, Outlook, Strategic Planning, Training
Education
Georgia State University 2013 — 2015
Bachelor of Science (BS)
Georgia Southern University
Randstad February 2015 - Present
State Farm September 2013 - December 2014
Ronald Blue (Family Owned Business) September 2011 - June 2013
Convergys March 2011 - May 2011
Georgia State University May 2010 - April 2011
Skills
PowerPoint, Microsoft Office, Customer Service, Microsoft Word, Social Networking, Microsoft Excel, Time Management, Sales, Teamwork, Public Speaking, Event Planning, Data Entry, Outlook, Strategic Planning, Training
Education
Georgia State University 2013 — 2015
Bachelor of Science (BS)
Georgia Southern University
Ashley Chilson Ashley Chilson's Convergys Experience October 2007 - December 2007
Job Student at Georgia State University
Industry Accounting
Experience
Hennessy Pontiac Buick GMC May 2010 - Present
Hooters of America February 2009 - June 2009
Convergys October 2007 - December 2007
Fittings and Flanges, Inc January 2006 - January 2007
Skills
Customer Service, PowerPoint, Telephone Skills, Microsoft Excel, Microsoft Word, Invoicing, Typing, Access, Filing, Accounts Payable
Education
Georgia State University 2010 — 2014
Georgia State University
Exercise Science
Georgia State University
Hennessy Pontiac Buick GMC May 2010 - Present
Hooters of America February 2009 - June 2009
Convergys October 2007 - December 2007
Fittings and Flanges, Inc January 2006 - January 2007
Skills
Customer Service, PowerPoint, Telephone Skills, Microsoft Excel, Microsoft Word, Invoicing, Typing, Access, Filing, Accounts Payable
Education
Georgia State University 2010 — 2014
Georgia State University
Exercise Science
Georgia State University
Kim Whitt's Convergys Experience November 2014 - Present
Job Convergys (PayPal)
Industry Consumer Services
Experience
Convergys November 2014 - Present
Convergys (Amazon.com) October 2013 - November 2014
Carrington Place June 2009 - December 2012
Advantage Screw and Packaging, Inc. January 1996 - December 2007
Skills
SAP, WMS Implementations, Six Sigma, Manufacturing, Inventory Control, Cycle Counting, Quality Control, Quality Assurance, Team Building, Teamwork, Team Leadership, Customer Service, Customer Satisfaction, Data Entry, Call Center Development, Customer Retention, Telephone Skills, Customer Experience, Technical Support, Call Centers, Troubleshooting, Customer Support, Inbound Marketing, Telemarketing, Retail, Product Descriptions, Retail Sales, Problem Solving, Lexis Nexis, Westlaw, Outlook, Time Management, Office Administration, Administrative..., People Skills, Windows 7, Windows 8, Microsoft Excel, Microsoft Office, Microsoft Word, File Management, Research, Document Management, Calendars, Appointment Scheduling, Clerical Skills, Note Taking, Company Secretarial Work, Scheduling, Public Relations
Education
Georgia State University 2015 — 2018
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
George Mason University 2013 — 2013
Certificate, Paralegal Studies, 94
Smyth Career and Technology Center 2009 — 2011
Associate's Degree, Practical Nursing, Vocational Nursing and Nursing Assistants, 93
Convergys November 2014 - Present
Convergys (Amazon.com) October 2013 - November 2014
Carrington Place June 2009 - December 2012
Advantage Screw and Packaging, Inc. January 1996 - December 2007
Skills
SAP, WMS Implementations, Six Sigma, Manufacturing, Inventory Control, Cycle Counting, Quality Control, Quality Assurance, Team Building, Teamwork, Team Leadership, Customer Service, Customer Satisfaction, Data Entry, Call Center Development, Customer Retention, Telephone Skills, Customer Experience, Technical Support, Call Centers, Troubleshooting, Customer Support, Inbound Marketing, Telemarketing, Retail, Product Descriptions, Retail Sales, Problem Solving, Lexis Nexis, Westlaw, Outlook, Time Management, Office Administration, Administrative..., People Skills, Windows 7, Windows 8, Microsoft Excel, Microsoft Office, Microsoft Word, File Management, Research, Document Management, Calendars, Appointment Scheduling, Clerical Skills, Note Taking, Company Secretarial Work, Scheduling, Public Relations
Education
Georgia State University 2015 — 2018
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
George Mason University 2013 — 2013
Certificate, Paralegal Studies, 94
Smyth Career and Technology Center 2009 — 2011
Associate's Degree, Practical Nursing, Vocational Nursing and Nursing Assistants, 93
Shereka Nixon Shereka Nixon's Convergys Experience February 2009 - October 2011
Job Export Coordinator at DHL Global Forwarding Ireland
Industry Logistics and Supply Chain
Experience
DHL Global Forwarding Ireland October 2014 - Present
Wells Fargo Home Mortgage October 2012 - Present
Main Filter U S December 2011 - October 2012
Convergys February 2009 - October 2011
Denise Walker Realty Inc. May 2004 - January 2009
Skills
Negotiation, Sales, Microsoft Excel, Strategic Planning, Sales Management, Inventory Management, Contract Negotiation, Team Building, Microsoft Office, Microsoft Word, New Business Development, Budgets, Process Improvement, Procurement, Operations Management, Supply Chain Management, Account Management, Forecasting, Logistics, Customer Service
Education
Gaston College 2004 — 2006
Associate's degree, Business Administration and Management, General
Lincolnton High School 2000 — 2003
High School Diploma, General Studies
DHL Global Forwarding Ireland October 2014 - Present
Wells Fargo Home Mortgage October 2012 - Present
Main Filter U S December 2011 - October 2012
Convergys February 2009 - October 2011
Denise Walker Realty Inc. May 2004 - January 2009
Skills
Negotiation, Sales, Microsoft Excel, Strategic Planning, Sales Management, Inventory Management, Contract Negotiation, Team Building, Microsoft Office, Microsoft Word, New Business Development, Budgets, Process Improvement, Procurement, Operations Management, Supply Chain Management, Account Management, Forecasting, Logistics, Customer Service
Education
Gaston College 2004 — 2006
Associate's degree, Business Administration and Management, General
Lincolnton High School 2000 — 2003
High School Diploma, General Studies
Ishrika Miller's Convergys Experience June 2008 - July 2010
Job Debit Card Fraud Investigator at Woodforest National Bank
Industry Banking
Experience
Woodforest National Bank November 2013 - Present
Vertex Services May 2013 - December 2013
Applebees October 2010 - December 2012
Convergys June 2008 - July 2010
Skills
Cashiering, Customer Service, Microsoft Word, Microsoft Excel, Cash Handling Experience, Micros, PowerPoint, Food Safety, Customer Satisfaction, Time Management
Education
Valdosta State University 2011 — 2013
Bachelor of Business Administration (BBA), Accounting
Georgia Military College-Valdosta Campus 2009 — 2011
Associate of Science (AS), Business Administration
Woodforest National Bank November 2013 - Present
Vertex Services May 2013 - December 2013
Applebees October 2010 - December 2012
Convergys June 2008 - July 2010
Skills
Cashiering, Customer Service, Microsoft Word, Microsoft Excel, Cash Handling Experience, Micros, PowerPoint, Food Safety, Customer Satisfaction, Time Management
Education
Valdosta State University 2011 — 2013
Bachelor of Business Administration (BBA), Accounting
Georgia Military College-Valdosta Campus 2009 — 2011
Associate of Science (AS), Business Administration
Francis Barassi Francis Barassi's Convergys Experience 2002 - 2004
Job Vice President, Latin America, TOA Technologies
Industry Information Technology and Services
Experience
TOA Technologies February 2011 - Present
Oracle October 2004 - February 2011
edocs 2003 - 2005
Convergys 2002 - 2004
Sema Group 2000 - 2002
Xerox Corporation 1997 - 2000
Skills
SaaS, Enterprise Software, Product Management, Start-ups, Cloud Computing, International Sales, Sales Management, Direct Sales, Multilingual, Foreign Languages, Fortune 500, Latin America, Diplomacy, International Relations, International Business, Spanish, Portuguese, Team Leadership, Strategy, Strategic Partnerships, Solution Selling, Business Strategy, Business Development
Education
Thunderbird School of Global Management 1990 — 1992
MBA, International Business
Georgetown University 1986 — 1990
Bachelor Science, Foreign Service, International Relations
TOA Technologies February 2011 - Present
Oracle October 2004 - February 2011
edocs 2003 - 2005
Convergys 2002 - 2004
Sema Group 2000 - 2002
Xerox Corporation 1997 - 2000
Skills
SaaS, Enterprise Software, Product Management, Start-ups, Cloud Computing, International Sales, Sales Management, Direct Sales, Multilingual, Foreign Languages, Fortune 500, Latin America, Diplomacy, International Relations, International Business, Spanish, Portuguese, Team Leadership, Strategy, Strategic Partnerships, Solution Selling, Business Strategy, Business Development
Education
Thunderbird School of Global Management 1990 — 1992
MBA, International Business
Georgetown University 1986 — 1990
Bachelor Science, Foreign Service, International Relations
Nathan Heafner Nathan Heafner's Convergys Experience January 2011 - November 2011
Job Cyber APT Cyber
Industry Computer & Network Security
Experience
Ubuntu January 2000 - Present
NCO Financial Systems August 2011 - Present
US Cyber Challenge June 2014 - June 2014
APAC Customer Services August 2011 - January 2013
Convergys January 2011 - November 2011
Convergys January 2010 - September 2010
Convergys July 2009 - November 2009
Money Man Pawn November 2007 - 2008
Walmart September 2005 - March 2007
Skills
Linux, Software Documentation, Technical Support, Lock Picking, Ubuntu, Network Administration, System Administration, Python, Customer Support, Bash, Customer Satisfaction, Computer Hardware, Penetration Testing, Linux System..., Computer Repair, Social Networking, DNS, Social Media Strategist, Wireless Networking, SQL, Social Sciences, Terminal, CEH, CompTIA, Ruby, Metasploit, Vulnerability Scanning, checkbox clicker, awesomeness, FTP, thought processing, Windows 7, Call Center, General Awesomeness, Sleep, password cracking, Are you still reading..., Troubleshooting, Information Security, Network Security, Customer Service, Call Centers, Computer Forensics, Computer Security
Education
Gaston College 2012 — 2015
Associate of Arts and Sciences (AAS), Information Systems Security, 3.8 - 4.0
University of Toronto 2012 — 2012
Learn to Program: The Fundamentals, 91.1
Code Academy 2010 — 2012
Java Script Programming
Coursera
University of North Carolina at Charlotte
Ubuntu January 2000 - Present
NCO Financial Systems August 2011 - Present
US Cyber Challenge June 2014 - June 2014
APAC Customer Services August 2011 - January 2013
Convergys January 2011 - November 2011
Convergys January 2010 - September 2010
Convergys July 2009 - November 2009
Money Man Pawn November 2007 - 2008
Walmart September 2005 - March 2007
Skills
Linux, Software Documentation, Technical Support, Lock Picking, Ubuntu, Network Administration, System Administration, Python, Customer Support, Bash, Customer Satisfaction, Computer Hardware, Penetration Testing, Linux System..., Computer Repair, Social Networking, DNS, Social Media Strategist, Wireless Networking, SQL, Social Sciences, Terminal, CEH, CompTIA, Ruby, Metasploit, Vulnerability Scanning, checkbox clicker, awesomeness, FTP, thought processing, Windows 7, Call Center, General Awesomeness, Sleep, password cracking, Are you still reading..., Troubleshooting, Information Security, Network Security, Customer Service, Call Centers, Computer Forensics, Computer Security
Education
Gaston College 2012 — 2015
Associate of Arts and Sciences (AAS), Information Systems Security, 3.8 - 4.0
University of Toronto 2012 — 2012
Learn to Program: The Fundamentals, 91.1
Code Academy 2010 — 2012
Java Script Programming
Coursera
University of North Carolina at Charlotte
Cara Joyce Cara Joyce's Convergys Experience 2013 - 2014
Job Financial Services
Industry Financial Services
Experience
Convergys 2013 - 2014
Paradigm Printing, Inc. May 2013 - November 2013
Family Dollar June 2010 - May 2013
Skills
Customer Service, Data Entry, Accounts Receivable, Accounts Payable, Administrative..., Material Handling, General Labor, Call Centers, Technical Support
Education
Georgia Northwestern Technical College 2013 — 2015
Associate's degree, Medical Insurance Specialist/Medical Biller
Phoenix High School 2007 — 2009
High school diploma
Convergys 2013 - 2014
Paradigm Printing, Inc. May 2013 - November 2013
Family Dollar June 2010 - May 2013
Skills
Customer Service, Data Entry, Accounts Receivable, Accounts Payable, Administrative..., Material Handling, General Labor, Call Centers, Technical Support
Education
Georgia Northwestern Technical College 2013 — 2015
Associate's degree, Medical Insurance Specialist/Medical Biller
Phoenix High School 2007 — 2009
High school diploma
Monmee Saikia, PMP Monmee Saikia, PMP's Convergys Experience January 2004 - August 2006
Job IT Project Manager at RBC
Industry Banking
Experience
RBC November 2013 - Present
PointClickCare February 2009 - October 2013
PointClickCare May 2007 - January 2009
Convergys January 2004 - August 2006
Skills
Software Project..., EHR, Agile Project Management, Visio, Project Management, Process Improvement, Healthcare, SaaS, SharePoint, Healthcare Information..., Business Process..., Management, Business Intelligence, Project Planning, Quality Assurance, Business Analysis
Education
University of Toronto at Mississauga - Erindale College 2010 — 2010
Certificate in Project Management, Project Management
Sheridan College 2006 — 2007
International Business, Business/Commerce, General
Gauhati University 2001 — 2003
Master of Business Administration (M.B.A.), Finance, General
Gauhati University 1997 — 2000
Bachelor of Commerce (B.Com.), Accounting
RBC November 2013 - Present
PointClickCare February 2009 - October 2013
PointClickCare May 2007 - January 2009
Convergys January 2004 - August 2006
Skills
Software Project..., EHR, Agile Project Management, Visio, Project Management, Process Improvement, Healthcare, SaaS, SharePoint, Healthcare Information..., Business Process..., Management, Business Intelligence, Project Planning, Quality Assurance, Business Analysis
Education
University of Toronto at Mississauga - Erindale College 2010 — 2010
Certificate in Project Management, Project Management
Sheridan College 2006 — 2007
International Business, Business/Commerce, General
Gauhati University 2001 — 2003
Master of Business Administration (M.B.A.), Finance, General
Gauhati University 1997 — 2000
Bachelor of Commerce (B.Com.), Accounting
Todor Yanchev Todor Yanchev's Convergys Experience November 2014 - Present
Job Microsoft Professional Platforms Engineer
Industry Information Technology and Services
Experience
Convergys November 2014 - Present
BT Engage IT April 2011 - November 2014
ISG - Technology February 2011 - November 2014
Vital Records Center October 2006 - October 2008
Skills
Active Directory, Windows Server, Microsoft Exchange, Managed Services, Cisco Technologies, Windows 7, Microsoft Technologies, Microsoft SQL Server, VPN, Desktop Support..., Backup Exec, Symantec Endpoint..., Microsoft Office, Routers, Troubleshooting, System Administration, Hardware, Networking, Security, Technical Support, BMC Remedy, Firewalls, Laptops, Windows XP Pro, Windows XP
Education
Beattie Career Center
CCNA Traning, Computer Systems Networking and Telecommunications
Georgia Southern University
Shaler Area High School
Convergys November 2014 - Present
BT Engage IT April 2011 - November 2014
ISG - Technology February 2011 - November 2014
Vital Records Center October 2006 - October 2008
Skills
Active Directory, Windows Server, Microsoft Exchange, Managed Services, Cisco Technologies, Windows 7, Microsoft Technologies, Microsoft SQL Server, VPN, Desktop Support..., Backup Exec, Symantec Endpoint..., Microsoft Office, Routers, Troubleshooting, System Administration, Hardware, Networking, Security, Technical Support, BMC Remedy, Firewalls, Laptops, Windows XP Pro, Windows XP
Education
Beattie Career Center
CCNA Traning, Computer Systems Networking and Telecommunications
Georgia Southern University
Shaler Area High School
Sheena C. Sheena C.'s Convergys Experience July 2005 - January 2011
Job Virtual Assistant and Freelance CGI Modeler
Industry Animation
Experience
Angela Whitecotton October 2009 - Present
@R Productions May 2015 - August 2015
Zirtual September 2012 - April 2014
Massey & Associates, PC January 2011 - September 2012
Convergys July 2005 - January 2011
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Social Networking, Event Planning, Office Administration, Editing, Office Management, Administrative..., Facebook, Outlook, Team Leadership, Autodesk Software, Adobe Creative Suite, Google+, Google Docs, Facebook Fan Page..., Character Rigging
Education
Art Institute of Atlanta
BoA, Media Arts and Animation
Georgia Northwestern Technical College
Certification, Data Management
Angela Whitecotton October 2009 - Present
@R Productions May 2015 - August 2015
Zirtual September 2012 - April 2014
Massey & Associates, PC January 2011 - September 2012
Convergys July 2005 - January 2011
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Social Networking, Event Planning, Office Administration, Editing, Office Management, Administrative..., Facebook, Outlook, Team Leadership, Autodesk Software, Adobe Creative Suite, Google+, Google Docs, Facebook Fan Page..., Character Rigging
Education
Art Institute of Atlanta
BoA, Media Arts and Animation
Georgia Northwestern Technical College
Certification, Data Management
Brian Potts Brian Potts's Convergys Experience January 2004 - April 2012
Job Talent Acquisition Leader
Industry Consumer Goods
Experience
Kao Corporation April 2012 - Present
Convergys January 2004 - April 2012
Great American Financial Resources January 2002 - January 2004
Ernst & Young 1997 - 2001
Cap Gemini 1996 - 1998
Aerotek 1995 - 1996
Skills
Talent Management, Recruiting, Onboarding, Change Management, Business Process..., Talent Acquisition, Human Resources, Passive Candidate..., Closing Candidates, Internet Recruiting, Temporary Placement, Performance Management, Sourcing, Personnel Management, Hiring, HRIS, HR Policies, Management, Applicant Tracking..., PeopleSoft, Leadership, Strategy, Process Improvement, Performance Appraisal
Education
Georgetown University 1991 — 1995
Bachelor Arts
Kao Corporation April 2012 - Present
Convergys January 2004 - April 2012
Great American Financial Resources January 2002 - January 2004
Ernst & Young 1997 - 2001
Cap Gemini 1996 - 1998
Aerotek 1995 - 1996
Skills
Talent Management, Recruiting, Onboarding, Change Management, Business Process..., Talent Acquisition, Human Resources, Passive Candidate..., Closing Candidates, Internet Recruiting, Temporary Placement, Performance Management, Sourcing, Personnel Management, Hiring, HRIS, HR Policies, Management, Applicant Tracking..., PeopleSoft, Leadership, Strategy, Process Improvement, Performance Appraisal
Education
Georgetown University 1991 — 1995
Bachelor Arts
Jason Strayer Jason Strayer's Convergys Experience October 2007 - August 2009
Job
Industry Information Technology and Services
Experience
Combined Public Communications July 2012 - Present
Nexigen April 2012 - July 2012
Campbell County Fiscal Court October 2009 - April 2012
Convergys October 2007 - August 2009
Skills
Network Design, Wireless Networking, Troubleshooting, Technical Support, Joomla, Network Installation, Network Troubleshooting, LAN/WAN Routing, Switching, VPN Site-to-Site/SSL, OSPF Routing, Linux, Vyatta OS Configuration, Server Hardware/Software, Desktop Support, Joomla CMS, AV scanning, Vyatta, Security, Windows Server, Software Installation, OpenStack, High Availability, Cloud Computing, Switches, CCNA, Cisco Certified, Active Directory, Networking, Citrix, Cisco IOS, VMware, Routing, HP, Operating Systems, Network Security, Disaster Recovery, Cisco Technologies, Firewalls, Network Administration, Cisco Routers, LAN-WAN, Routers, VPN, Juniper
Education
Northern Kentucky University 2008 — 2011
Bachelor of Applied Science (B.A.Sc.), Computer Information Technology
Gateway Community and Technical College 2002 — 2005
Associate of Arts and Sciences (A.A.S.), Cisco Internetworking
Openstack bootcamp
Combined Public Communications July 2012 - Present
Nexigen April 2012 - July 2012
Campbell County Fiscal Court October 2009 - April 2012
Convergys October 2007 - August 2009
Skills
Network Design, Wireless Networking, Troubleshooting, Technical Support, Joomla, Network Installation, Network Troubleshooting, LAN/WAN Routing, Switching, VPN Site-to-Site/SSL, OSPF Routing, Linux, Vyatta OS Configuration, Server Hardware/Software, Desktop Support, Joomla CMS, AV scanning, Vyatta, Security, Windows Server, Software Installation, OpenStack, High Availability, Cloud Computing, Switches, CCNA, Cisco Certified, Active Directory, Networking, Citrix, Cisco IOS, VMware, Routing, HP, Operating Systems, Network Security, Disaster Recovery, Cisco Technologies, Firewalls, Network Administration, Cisco Routers, LAN-WAN, Routers, VPN, Juniper
Education
Northern Kentucky University 2008 — 2011
Bachelor of Applied Science (B.A.Sc.), Computer Information Technology
Gateway Community and Technical College 2002 — 2005
Associate of Arts and Sciences (A.A.S.), Cisco Internetworking
Openstack bootcamp
Joseph Colson's Convergys Experience February 2011 - April 2011
Job Religious Institutions Professional
Industry Religious Institutions
Experience
Mars Hill Church August 2014 - January 2015
JCPenney October 2012 - August 2014
Azalea City Church 2009 - 2014
Convergys February 2011 - April 2011
The Wendy's Company August 2009 - June 2010
Walmart March 2007 - January 2009
First Baptist Church Valdosta 2007 - 2008
Trinity Baptist Church January 2005 - December 2006
Skills
Christian Theology, Religion, Religious Studies, Debate, Research, Public Speaking, Organizational..., Writing, Youth Ministry, Youth Mentoring, Biblical Teaching, Leadership Development, Acting, Leadership, Church Events, Customer Service, Theology, Teaching, Volunteer Management, Team Building, Nonprofits, Pastoral Care, Biblical Studies, Administration, Discipleship, Pastoral, Event Planning, Mentoring, Preaching, Bible, Pastoral Counseling, Missions, Community Outreach
Education
Valdosta State University 2010 — 2012
Bachelor of Arts (B.A.), Philosophy and Religious Studies, 3.2
Georgia Military College-Valdosta Campus 2007 — 2009
Mars Hill Church August 2014 - January 2015
JCPenney October 2012 - August 2014
Azalea City Church 2009 - 2014
Convergys February 2011 - April 2011
The Wendy's Company August 2009 - June 2010
Walmart March 2007 - January 2009
First Baptist Church Valdosta 2007 - 2008
Trinity Baptist Church January 2005 - December 2006
Skills
Christian Theology, Religion, Religious Studies, Debate, Research, Public Speaking, Organizational..., Writing, Youth Ministry, Youth Mentoring, Biblical Teaching, Leadership Development, Acting, Leadership, Church Events, Customer Service, Theology, Teaching, Volunteer Management, Team Building, Nonprofits, Pastoral Care, Biblical Studies, Administration, Discipleship, Pastoral, Event Planning, Mentoring, Preaching, Bible, Pastoral Counseling, Missions, Community Outreach
Education
Valdosta State University 2010 — 2012
Bachelor of Arts (B.A.), Philosophy and Religious Studies, 3.2
Georgia Military College-Valdosta Campus 2007 — 2009
Lucas McNelly Lucas McNelly's Convergys Experience December 2001 - June 2003
Job Writer. Filmmaker. Cynic.
Industry Motion Pictures and Film
Experience
Dream Local Digital August 2013 - Present
d press Productions November 2000 - Present
A Year Without Rent January 2011 - January 2012
Development Dimensions International October 2007 - June 2008
Convergys December 2001 - June 2003
Skills
Cinema, Film, Video Editing, Constructive Feedback, Research, Microsoft Office, Video Production, Blogging, Music, Social Media, Editing, Marketing, Art
Education
Geneva College 1997 — 2001
Broadcasting, Broadcasting, Radio, Writing, English
Dream Local Digital August 2013 - Present
d press Productions November 2000 - Present
A Year Without Rent January 2011 - January 2012
Development Dimensions International October 2007 - June 2008
Convergys December 2001 - June 2003
Skills
Cinema, Film, Video Editing, Constructive Feedback, Research, Microsoft Office, Video Production, Blogging, Music, Social Media, Editing, Marketing, Art
Education
Geneva College 1997 — 2001
Broadcasting, Broadcasting, Radio, Writing, English
Cierra Gill's Convergys Experience January 2014 - March 2014
Job Habilitation Technician
Industry Consumer Services
Experience
Turning Point Services, Inc. June 2013 - Present
Convergys January 2014 - March 2014
Community Health Partners/AmeriCorps September 2011 - August 2013
Olan Mills November 2012 - March 2013
Wendy's August 2011 - September 2011
Wal-Mart August 2007 - July 2008
Chick-fil-A April 2006 - March 2007
Skills
Basic Computer, Customer Service, PowerPoint, Microsoft Word, Customer Satisfaction, Community Outreach, Social Networking, Cpr Certified, Healthcare, Office Management, Sales, Teamwork, Social Services, Mental Health, Social Media, Management, Leadership Development
Education
ICDC College 2012 — 2014
Associate's Degree, Healthcare Management
ICDC College 2012 — 2014
Associate's degree, Healthcare Management
Gaston College 2013 — 2013
Certificate, Medical Billing and Office
Goodwill Career and Development 2013 — 2013
Certificate, Banking and Customer Service
ICDC College 2012 — 2013
Diploma, Medical Office Management
Hunter Huss High School 2003 — 2007
Diploma, Computer Applications
Turning Point Services, Inc. June 2013 - Present
Convergys January 2014 - March 2014
Community Health Partners/AmeriCorps September 2011 - August 2013
Olan Mills November 2012 - March 2013
Wendy's August 2011 - September 2011
Wal-Mart August 2007 - July 2008
Chick-fil-A April 2006 - March 2007
Skills
Basic Computer, Customer Service, PowerPoint, Microsoft Word, Customer Satisfaction, Community Outreach, Social Networking, Cpr Certified, Healthcare, Office Management, Sales, Teamwork, Social Services, Mental Health, Social Media, Management, Leadership Development
Education
ICDC College 2012 — 2014
Associate's Degree, Healthcare Management
ICDC College 2012 — 2014
Associate's degree, Healthcare Management
Gaston College 2013 — 2013
Certificate, Medical Billing and Office
Goodwill Career and Development 2013 — 2013
Certificate, Banking and Customer Service
ICDC College 2012 — 2013
Diploma, Medical Office Management
Hunter Huss High School 2003 — 2007
Diploma, Computer Applications
Filmmaker Lee Nelson II's Convergys Experience 2013 - 2014
Job President | CEO at Digital Age Entertainment
Industry Motion Pictures and Film
Experience
Digital Age Entertainment January 2011 - Present
LEEWOOD FILMS July 2007 - Present
Convergys 2013 - 2014
Webster Hall - New York City September 2011 - January 2012
Fillthy Rich ENT, Inc. April 2011 - January 2012
The Rickey Smiley Show 2012 - 2012
One World Media - Atlanta January 2011 - March 2011
The Art Institute of Jacksonville July 2007 - March 2011
Skills
Storyboarding, Digital Compositing, Marketing Strategy, Music Videos, Commercials, Post Production, Final Cut Pro, Short Films, Video Editing, Video Production, Film
Education
The Art Institute of Jacksonville 2007 — 2011
B.F.A., Digital Film & Video Production
Georgia State University 2000 — 2003
Film & Video / Studio Art
University of Missouri-Columbia 1998 — 2000
Business: Marketing
Hickman Mills High School 1994 — 1998
diploma, college prep
Digital Age Entertainment January 2011 - Present
LEEWOOD FILMS July 2007 - Present
Convergys 2013 - 2014
Webster Hall - New York City September 2011 - January 2012
Fillthy Rich ENT, Inc. April 2011 - January 2012
The Rickey Smiley Show 2012 - 2012
One World Media - Atlanta January 2011 - March 2011
The Art Institute of Jacksonville July 2007 - March 2011
Skills
Storyboarding, Digital Compositing, Marketing Strategy, Music Videos, Commercials, Post Production, Final Cut Pro, Short Films, Video Editing, Video Production, Film
Education
The Art Institute of Jacksonville 2007 — 2011
B.F.A., Digital Film & Video Production
Georgia State University 2000 — 2003
Film & Video / Studio Art
University of Missouri-Columbia 1998 — 2000
Business: Marketing
Hickman Mills High School 1994 — 1998
diploma, college prep
Sandy Curto Sandy Curto's Convergys Experience January 2011 - Present
Job Associate Core Trainer at Convergys
Industry Marketing and Advertising
Experience
Convergys January 2011 - Present
Pegasus Consulting February 2008 - Present
Allen and Associates 2007 - 2008
Skills
Recruiting, Training, Technical Recruiting, Coaching, Microsoft Office, Interviews, Contract Negotiation, Operations Management, Management, Sales, Leadership, Applicant Tracking..., New Business Development, Leadership Development, Talent Management, Resume Writing
Education
Georgia Southern University
Indiana University-Purdue University at Indianapolis
The Actor's Studio
Convergys January 2011 - Present
Pegasus Consulting February 2008 - Present
Allen and Associates 2007 - 2008
Skills
Recruiting, Training, Technical Recruiting, Coaching, Microsoft Office, Interviews, Contract Negotiation, Operations Management, Management, Sales, Leadership, Applicant Tracking..., New Business Development, Leadership Development, Talent Management, Resume Writing
Education
Georgia Southern University
Indiana University-Purdue University at Indianapolis
The Actor's Studio
David Strano David Strano's Convergys Experience August 2009 - August 2013
Job Vice President Controller at Axcess Financial
Industry Financial Services
Experience
Axcess Financial August 2013 - Present
Convergys August 2009 - August 2013
PricewaterhouseCoopers August 2006 - August 2009
KPMG August 2001 - July 2006
Skills
Management, Team Leadership, Investor Relations, SEC reporting, Financial Reporting, Technical Accounting..., SOX, Sarbanes-Oxley Act, Accounting, Auditing, GAAP, Presentations, Financial Systems
Education
Georgetown University - The McDonough School of Business 1997 — 2001
Bachelor of Science in Business Administration
Axcess Financial August 2013 - Present
Convergys August 2009 - August 2013
PricewaterhouseCoopers August 2006 - August 2009
KPMG August 2001 - July 2006
Skills
Management, Team Leadership, Investor Relations, SEC reporting, Financial Reporting, Technical Accounting..., SOX, Sarbanes-Oxley Act, Accounting, Auditing, GAAP, Presentations, Financial Systems
Education
Georgetown University - The McDonough School of Business 1997 — 2001
Bachelor of Science in Business Administration
Duane Scott Lockhart's Convergys Experience January 2010 - March 2011
Job at
Industry Telecommunications
Experience
Dependable Home Tech October 2014 - Present
Dependable Home Tech October 2014 - Present
Wirecomm a division of UniTek Global Services December 2013 - August 2014
UniTek Global Services June 2013 - December 2013
Signature Fine Foods. Ltd November 2011 - June 2013
Convergys January 2010 - March 2011
Video City July 2006 - December 2009
Keren Properties June 1996 - August 2009
Graham Cable TV/FM June 1989 - July 1995
Skills
Microsoft Office, Customer Service, Windows, Team Building, Purchasing, Team Leadership, Microsoft Word, Teaching, Problem Solving, Telecommunications, Team-oriented, Internal Communications, Friendly Personality, Customer Satisfaction, Customer Retention, Outlook, Teamwork
Education
DeVry Institute OF Technology, Toronto ON 1986 — 1988
Electronics Engineering Technician, Electrical and Electronics Engineering
George Brown College
Dependable Home Tech October 2014 - Present
Dependable Home Tech October 2014 - Present
Wirecomm a division of UniTek Global Services December 2013 - August 2014
UniTek Global Services June 2013 - December 2013
Signature Fine Foods. Ltd November 2011 - June 2013
Convergys January 2010 - March 2011
Video City July 2006 - December 2009
Keren Properties June 1996 - August 2009
Graham Cable TV/FM June 1989 - July 1995
Skills
Microsoft Office, Customer Service, Windows, Team Building, Purchasing, Team Leadership, Microsoft Word, Teaching, Problem Solving, Telecommunications, Team-oriented, Internal Communications, Friendly Personality, Customer Satisfaction, Customer Retention, Outlook, Teamwork
Education
DeVry Institute OF Technology, Toronto ON 1986 — 1988
Electronics Engineering Technician, Electrical and Electronics Engineering
George Brown College
Morgan Wiggs's Convergys Experience February 2014 - Present
Job Assistant Manager at One Stop
Industry Wholesale
Experience
One Stop March 2014 - Present
Convergys February 2014 - Present
Fiserv EFT May 2012 - September 2013
EchoStar Corporation September 2010 - January 2012
Walmart November 2009 - March 2010
Skills
Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Data Entry, Call Centers, Sales, Sales Management, Social Media Marketing, Management, Phone Etiquette, IP Phones, Creativity Skills, Public Relations
Education
Gaston College 2011 — 2012
Paul Mitchell the School-Gastonia 2010 — 2010
Cosmetology/Cosmetologist, General
Lincolnton High School 2007 — 2009
High School Diploma
One Stop March 2014 - Present
Convergys February 2014 - Present
Fiserv EFT May 2012 - September 2013
EchoStar Corporation September 2010 - January 2012
Walmart November 2009 - March 2010
Skills
Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Data Entry, Call Centers, Sales, Sales Management, Social Media Marketing, Management, Phone Etiquette, IP Phones, Creativity Skills, Public Relations
Education
Gaston College 2011 — 2012
Paul Mitchell the School-Gastonia 2010 — 2010
Cosmetology/Cosmetologist, General
Lincolnton High School 2007 — 2009
High School Diploma
Denisha Jones Denisha Jones's Convergys Experience September 2013 - October 2013
Job Experienced Customer Service, Desk Clerk, Cashier, Sales Representative
Industry Retail
Experience
LaQuinta Inn and Suites August 2014 - October 2014
Wild Adventures Theme Park March 2014 - May 2014
Convergys September 2013 - October 2013
Skills
Customer Service, Communication, Typing, Fast Food, Customer Service...
Education
Georgia Military College-Valdosta Campus 2013 — 2015
Associate's degree, Prenursing
Valdosta High School 2009 — 2013
Diploma, College Prep
LaQuinta Inn and Suites August 2014 - October 2014
Wild Adventures Theme Park March 2014 - May 2014
Convergys September 2013 - October 2013
Skills
Customer Service, Communication, Typing, Fast Food, Customer Service...
Education
Georgia Military College-Valdosta Campus 2013 — 2015
Associate's degree, Prenursing
Valdosta High School 2009 — 2013
Diploma, College Prep
Marcus Polite Marcus Polite's Convergys Experience September 2001 - April 2003
Job Defense Contractor
Industry Defense & Space
Experience
DynCorp International July 2012 - July 2014
AlliedBarton Security Services January 2007 - June 2012
Best Western International May 2006 - December 2006
The Home Depot April 2003 - May 2006
Convergys September 2001 - April 2003
Georgia Power Company December 2000 - May 2001
Skills
Program Management, Project Management, Customer Service, Client Relations, Reporting & Analysis, Data Entry, Operations Management, NISPOM, Microsoft Office Suite:..., Accounting, Executive Level..., Document Management, File Management, Active DoD Secret...
Education
Georgia State University 2014 — 2017
Bachelor's degree (in process), Medical Informatics
Georgia Perimeter College 2010 — 2011
Associate's Degree, Business
DynCorp International July 2012 - July 2014
AlliedBarton Security Services January 2007 - June 2012
Best Western International May 2006 - December 2006
The Home Depot April 2003 - May 2006
Convergys September 2001 - April 2003
Georgia Power Company December 2000 - May 2001
Skills
Program Management, Project Management, Customer Service, Client Relations, Reporting & Analysis, Data Entry, Operations Management, NISPOM, Microsoft Office Suite:..., Accounting, Executive Level..., Document Management, File Management, Active DoD Secret...
Education
Georgia State University 2014 — 2017
Bachelor's degree (in process), Medical Informatics
Georgia Perimeter College 2010 — 2011
Associate's Degree, Business
Bree Kells Bree Kells's Convergys Experience March 2010 - June 2012
Job Service Coordinator at Pinnacle Senior Care
Industry Health, Wellness and Fitness
Experience
Pinnacle Senior Care July 2012 - Present
Convergys March 2010 - June 2012
Allstate June 2005 - April 2010
Skills
Home Care, Healthcare, Medicare, Medicaid, Customer Service, HIPAA, Elder Care, Nursing, Software Documentation, Managed Care, Microsoft Office, Medical Terminology, Disease Management, Health Insurance
Education
Walden University 2014 — 2016
Gateway Community and Technical College 2009 — 2012
Associates of Applied Science, Medical Informatics
Pinnacle Senior Care July 2012 - Present
Convergys March 2010 - June 2012
Allstate June 2005 - April 2010
Skills
Home Care, Healthcare, Medicare, Medicaid, Customer Service, HIPAA, Elder Care, Nursing, Software Documentation, Managed Care, Microsoft Office, Medical Terminology, Disease Management, Health Insurance
Education
Walden University 2014 — 2016
Gateway Community and Technical College 2009 — 2012
Associates of Applied Science, Medical Informatics
Nabeel Mian Nabeel Mian's Convergys Experience 2001 - 2003
Job Fire Alarm Sales Representative at Tyco integrated fire and security
Industry Construction
Experience
Tyco Integrated Fire and Security June 2014 - Present
SimplexGrinnell 2010 - 2014
SimplexGrinnell 2007 - 2010
SimplexGrinnell 2003 - 2007
Convergys 2001 - 2003
Skills
Fire Alarm, Sales, Business Development, Acclivus, Salesforce.com, Security, Microsoft Office, Technical Analysis, Fire Suppression Systems, NFPA, Inspection, Alarm Systems, Fire Safety, Project Management, Access Control, Contract Management, Contract Negotiation, Fire Protection, CCTV, Construction Management, Life Safety
Education
Ryerson University 2008 — 2009
Project Management
George Brown College 2004 — 2005
Fire Systems Technology
Seneca College of Applied Arts and Technology 1999 — 2001
Computer Science
Tyco Integrated Fire and Security June 2014 - Present
SimplexGrinnell 2010 - 2014
SimplexGrinnell 2007 - 2010
SimplexGrinnell 2003 - 2007
Convergys 2001 - 2003
Skills
Fire Alarm, Sales, Business Development, Acclivus, Salesforce.com, Security, Microsoft Office, Technical Analysis, Fire Suppression Systems, NFPA, Inspection, Alarm Systems, Fire Safety, Project Management, Access Control, Contract Management, Contract Negotiation, Fire Protection, CCTV, Construction Management, Life Safety
Education
Ryerson University 2008 — 2009
Project Management
George Brown College 2004 — 2005
Fire Systems Technology
Seneca College of Applied Arts and Technology 1999 — 2001
Computer Science
Stephanie Priola Stephanie Priola's Convergys Experience October 2010 - October 2011
Job Order Management Specialist at Corning Optical Communications
Industry Telecommunications
Experience
Corning Optical Communications October 2014 - Present
Adecco Staffing, USA February 2013 - October 2014
Fiserv October 2011 - July 2012
Convergys October 2010 - October 2011
Michigan Institute Of Aviation and Technology February 2008 - September 2009
Skills
SAP, SAP CRM, 10 Key, Lotus Notes, Salesforce.com, PeopleSoft, Price Quotes, Order Management, Records Management, Invoicing, Time Management, Phone Etiquette, Microsoft Word, Microsoft Excel, Outlook, Data Entry, Customer Service, Training, Software Documentation, Customer Satisfaction, Customer Experience, Technical Support, Multi-line Phone, Corporate Social..., Call Centers, Microsoft Office, PowerPoint
Education
Gaston College 2012 — 2014
Associate of Arts (AA), Accounting and Finance
Corning Optical Communications October 2014 - Present
Adecco Staffing, USA February 2013 - October 2014
Fiserv October 2011 - July 2012
Convergys October 2010 - October 2011
Michigan Institute Of Aviation and Technology February 2008 - September 2009
Skills
SAP, SAP CRM, 10 Key, Lotus Notes, Salesforce.com, PeopleSoft, Price Quotes, Order Management, Records Management, Invoicing, Time Management, Phone Etiquette, Microsoft Word, Microsoft Excel, Outlook, Data Entry, Customer Service, Training, Software Documentation, Customer Satisfaction, Customer Experience, Technical Support, Multi-line Phone, Corporate Social..., Call Centers, Microsoft Office, PowerPoint
Education
Gaston College 2012 — 2014
Associate of Arts (AA), Accounting and Finance
Bryan Mulholland's Convergys Experience April 2003 - May 2004
Job Global Intelligence Analyst
Industry Information Technology and Services
Experience
Cyveillance May 2014 - Present
Embassy of Brazil in Washington, D.C. August 2011 - May 2014
Azul Linhas Aéreas Brasileiras July 2008 - October 2008
University of Utah Career Services August 2006 - August 2007
Backstage Library Works September 2005 - August 2006
1-800 CONTACTS June 2004 - September 2005
Convergys April 2003 - May 2004
Brazil São Paulo North Mission July 2000 - July 2002
Skills
International Relations, Portuguese, Data Analysis, Policy Analysis, Foreign Policy, International..., Microsoft Office, Latin America, Research, Public Policy, Spanish, Translation, Politics, Political Science, Diplomacy, Economics, Intercultural..., Project Management, Political Risk Analysis, International Trade, Federal Government..., International Political..., Data Entry, International Economics, Foreign Policy Analysis, Emerging Markets, International Market..., Corporate Security, Information Protection, Cyber Threat Analysis
Education
Georgetown University 2011 — 2013
Master of Arts (M.A.), Latin American Studies, International Business Diplomacy
University of Utah 1998 — 2009
Bachelor of Arts, International Studies
Fairfield High 1996 — 1998
Ygnacio Valley High 1994 — 1996
Cyveillance May 2014 - Present
Embassy of Brazil in Washington, D.C. August 2011 - May 2014
Azul Linhas Aéreas Brasileiras July 2008 - October 2008
University of Utah Career Services August 2006 - August 2007
Backstage Library Works September 2005 - August 2006
1-800 CONTACTS June 2004 - September 2005
Convergys April 2003 - May 2004
Brazil São Paulo North Mission July 2000 - July 2002
Skills
International Relations, Portuguese, Data Analysis, Policy Analysis, Foreign Policy, International..., Microsoft Office, Latin America, Research, Public Policy, Spanish, Translation, Politics, Political Science, Diplomacy, Economics, Intercultural..., Project Management, Political Risk Analysis, International Trade, Federal Government..., International Political..., Data Entry, International Economics, Foreign Policy Analysis, Emerging Markets, International Market..., Corporate Security, Information Protection, Cyber Threat Analysis
Education
Georgetown University 2011 — 2013
Master of Arts (M.A.), Latin American Studies, International Business Diplomacy
University of Utah 1998 — 2009
Bachelor of Arts, International Studies
Fairfield High 1996 — 1998
Ygnacio Valley High 1994 — 1996
Jason JK Krug's Convergys Experience June 2002 - February 2003
Job Associate Director at Ernst & Young
Industry Information Technology and Services
Experience
Ernst & Young April 2013 - Present
Microsoft December 2010 - April 2013
Cox Communications May 2008 - December 2010
Sun Microsystems June 2003 - May 2008
Convergys June 2002 - February 2003
Citicorp Latin America June 2000 - February 2002
PRC November 1998 - July 2000
Ocwen Federal Bank May 1997 - November 1998
Skills
SDLC, Software Project..., Visio, Business Intelligence, Business Analysis, Integration, PMO, Requirements Analysis, Program Management, Cloud Computing, PMP, Vendor Management, Cross-functional Team..., Enterprise Architecture, Enterprise Software, Disaster Recovery, Software Development, Data Center
Education
University of Alabama 1989 — 1993
Georgia Institute of Technology
Green and Black Belt, 6Sigma
Ernst & Young April 2013 - Present
Microsoft December 2010 - April 2013
Cox Communications May 2008 - December 2010
Sun Microsystems June 2003 - May 2008
Convergys June 2002 - February 2003
Citicorp Latin America June 2000 - February 2002
PRC November 1998 - July 2000
Ocwen Federal Bank May 1997 - November 1998
Skills
SDLC, Software Project..., Visio, Business Intelligence, Business Analysis, Integration, PMO, Requirements Analysis, Program Management, Cloud Computing, PMP, Vendor Management, Cross-functional Team..., Enterprise Architecture, Enterprise Software, Disaster Recovery, Software Development, Data Center
Education
University of Alabama 1989 — 1993
Georgia Institute of Technology
Green and Black Belt, 6Sigma
Jazmin Weathers Jazmin Weathers's Convergys Experience February 2009 - April 2012
Job Customer Service Manager at Stericycle Communication Solutions
Industry Consumer Services
Experience
Stericycle Communication Solutions April 2012 - Present
Convergys February 2009 - April 2012
Skills
Customer Service, Strategic Planning, Microsoft Office, Microsoft Word, PowerPoint, Budgets, Microsoft Excel, English, Windows, Research, Negotiation, Outlook, Teaching, Photoshop, HTML, Editing, C++, C, Java, amtelco
Education
Georgia Military College-Valdosta Campus 2007 — 2010
john hope
Stericycle Communication Solutions April 2012 - Present
Convergys February 2009 - April 2012
Skills
Customer Service, Strategic Planning, Microsoft Office, Microsoft Word, PowerPoint, Budgets, Microsoft Excel, English, Windows, Research, Negotiation, Outlook, Teaching, Photoshop, HTML, Editing, C++, C, Java, amtelco
Education
Georgia Military College-Valdosta Campus 2007 — 2010
john hope
Tonia Page Tonia Page's Convergys Experience 1996 - 2013
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Great American Financial Resources 2013 - Present
Convergys 1996 - 2013
Cincinnati Bell Information Systems 1996 - 1998
BellSouth Mobility 1992 - 1996
Skills
SDLC, Vendor Management, Requirements Analysis, Business Analysis, Visio, Requirements Gathering, Technical Support, ITIL, SharePoint, SQL, PMP, Systems Analysis
Education
Georgia Southern University 1988 — 1992
Bachelor of Business Administration (BBA), Management Information Systems, General
Great American Financial Resources 2013 - Present
Convergys 1996 - 2013
Cincinnati Bell Information Systems 1996 - 1998
BellSouth Mobility 1992 - 1996
Skills
SDLC, Vendor Management, Requirements Analysis, Business Analysis, Visio, Requirements Gathering, Technical Support, ITIL, SharePoint, SQL, PMP, Systems Analysis
Education
Georgia Southern University 1988 — 1992
Bachelor of Business Administration (BBA), Management Information Systems, General
Joe DeWitt Joe DeWitt's Convergys Experience January 2009 - February 2010
Job Accounting Manager at Gavilon
Industry Accounting
Experience
Gavilon August 2011 - Present
Tibi April 2010 - August 2011
Convergys January 2009 - February 2010
VeriSign September 2000 - December 2008
iWork Sofware August 1998 - August 2000
Savannah Foods 1996 - 1997
Savannah Foods and Industries June 1990 - September 1995
Skills
Budgets, Project Management, Sarbanes-Oxley Act, Project Planning, Microsoft Excel, SharePoint, Strategic Financial..., Integration, Leadership, Mergers & Acquisitions, Strategy, Management
Education
Georgia Southern University - College of Business Administration 2012 — 2014
Master of Business Administration (M.B.A.)
Georgia State University
BBA, Accounting
University of Georgia - Terry College of Business
BBA, Finance
Gavilon August 2011 - Present
Tibi April 2010 - August 2011
Convergys January 2009 - February 2010
VeriSign September 2000 - December 2008
iWork Sofware August 1998 - August 2000
Savannah Foods 1996 - 1997
Savannah Foods and Industries June 1990 - September 1995
Skills
Budgets, Project Management, Sarbanes-Oxley Act, Project Planning, Microsoft Excel, SharePoint, Strategic Financial..., Integration, Leadership, Mergers & Acquisitions, Strategy, Management
Education
Georgia Southern University - College of Business Administration 2012 — 2014
Master of Business Administration (M.B.A.)
Georgia State University
BBA, Accounting
University of Georgia - Terry College of Business
BBA, Finance
Gordon Carson Gordon Carson's Convergys Experience October 2003 - January 2004
Job Customer Care Specialist at drugstore.com
Industry Consumer Goods
Experience
drugstore.com July 2012 - Present
Freelance Copywriting; Myself Only March 2010 - Present
SDI Marketing November 2011 - June 2012
Scanwood Canada Ltd April 2005 - April 2011
Spherion Staffing September 2004 - March 2005
Kelly Services May 2004 - August 2004
Convergys October 2003 - January 2004
Saturn Saab Isuzu March 2002 - October 2003
Minacs Worldwide May 2001 - March 2002
Skills
Social Media Marketing, Advertising Copy, Radio Advertising, Customer Service, Social Media, Social Networking, Marketing, Public Speaking, Public Relations, Advertising, Coaching, Event Planning, Marketing Communications, Editing, Facebook, Strategic Planning, Microsoft Office, Human Resources, Copywriting
Education
www.alison.com 2011 — 2012
Diploma, Social Media Marketing
Institute of Canadian Advertising 1988 — 1988
Advertising
George Brown College 1987 — 1987
Advertising Copywriting
University of Waterloo 1982 — 1985
BA, Psychology
University of Waterloo 1982 — 1985
Bachelor of Arts, Psychology
drugstore.com July 2012 - Present
Freelance Copywriting; Myself Only March 2010 - Present
SDI Marketing November 2011 - June 2012
Scanwood Canada Ltd April 2005 - April 2011
Spherion Staffing September 2004 - March 2005
Kelly Services May 2004 - August 2004
Convergys October 2003 - January 2004
Saturn Saab Isuzu March 2002 - October 2003
Minacs Worldwide May 2001 - March 2002
Skills
Social Media Marketing, Advertising Copy, Radio Advertising, Customer Service, Social Media, Social Networking, Marketing, Public Speaking, Public Relations, Advertising, Coaching, Event Planning, Marketing Communications, Editing, Facebook, Strategic Planning, Microsoft Office, Human Resources, Copywriting
Education
www.alison.com 2011 — 2012
Diploma, Social Media Marketing
Institute of Canadian Advertising 1988 — 1988
Advertising
George Brown College 1987 — 1987
Advertising Copywriting
University of Waterloo 1982 — 1985
BA, Psychology
University of Waterloo 1982 — 1985
Bachelor of Arts, Psychology
Carmen Proctor, PMP Carmen Proctor, PMP's Convergys Experience August 2011 - February 2013
Job Experienced Consulting and Software Development Manager | President and Client Services Manager for E2E IT/CloudenUp.com
Industry Information Technology and Services
Experience
E2E IT, LLC / CloudenUp.com February 2007 - Present
Convergys August 2011 - February 2013
Girls Inc. of Metro Denver August 2010 - February 2012
Alcatel-Lucent 2004 - 2007
nCUBE 2001 - 2003
Commerce One 1999 - 2001
NMP / Appnet / Commerce One 1999 - 2001
Booz Allen Hamilton 1996 - 1999
ICF Kaiser International 1992 - 1994
Skills
Business Strategy, Business Development, Project Management, Vendor Management, Strategic Planning, Team Leadership, Program Management, Budgets, Competitive Analysis, Start-ups, Strategic Partnerships, SaaS, Integration, Management, Product Management, Strategy, Mobile Applications, Web Applications, Healthcare Information..., Software Project..., Management Consulting, Consulting, Business Process, Leadership, SDLC, Analysis, Project Planning
Education
Georgetown University 1994 — 1996
Master of Science, Foreign Service
Massachusetts Institute of Technology 1988 — 1992
B.S., Civil Engineering
Academia San Jose 1984 — 1988
E2E IT, LLC / CloudenUp.com February 2007 - Present
Convergys August 2011 - February 2013
Girls Inc. of Metro Denver August 2010 - February 2012
Alcatel-Lucent 2004 - 2007
nCUBE 2001 - 2003
Commerce One 1999 - 2001
NMP / Appnet / Commerce One 1999 - 2001
Booz Allen Hamilton 1996 - 1999
ICF Kaiser International 1992 - 1994
Skills
Business Strategy, Business Development, Project Management, Vendor Management, Strategic Planning, Team Leadership, Program Management, Budgets, Competitive Analysis, Start-ups, Strategic Partnerships, SaaS, Integration, Management, Product Management, Strategy, Mobile Applications, Web Applications, Healthcare Information..., Software Project..., Management Consulting, Consulting, Business Process, Leadership, SDLC, Analysis, Project Planning
Education
Georgetown University 1994 — 1996
Master of Science, Foreign Service
Massachusetts Institute of Technology 1988 — 1992
B.S., Civil Engineering
Academia San Jose 1984 — 1988
Stanley Turner Stanley Turner's Convergys Experience October 1989 - July 2000
Job
Industry Information Technology and Services
Experience
IRS January 2011 - Present
Defense Information Systems Agency (DISA) October 2002 - January 2011
Burning Tree Technologies (BTT) June 2000 - August 2001
Convergys October 1989 - July 2000
Corporation for Open Systems (COS) 1988 - 1989
E-Systems 1981 - 1988
Skills
Engineering, Linux, Perl, Security, Deployment, Hardware, C++, Unix, Integration, Program Management, SOA, Architecture, Software Development, Windows, Requirements Analysis, Software Engineering, Systems Engineering, Programming, C, Configuration Management, System Deployment, DoD, TCP/IP, Databases, Network Security, Solaris, Shell Scripting, Information Assurance, System Architecture, Web Services, Enterprise Architecture, ITIL, Cloud Computing, Operating Systems, Agile Methodologies, Java, Apache, Oracle, Disaster Recovery, Computer Security, Web Development, System Administration, Virtualization, SharePoint, HTML, Troubleshooting, Network Administration, IT Management, Web Applications, Networking
Education
University of South Florida 1978 — 1981
BS
George Mason University 1973 — 1978
BS
IRS January 2011 - Present
Defense Information Systems Agency (DISA) October 2002 - January 2011
Burning Tree Technologies (BTT) June 2000 - August 2001
Convergys October 1989 - July 2000
Corporation for Open Systems (COS) 1988 - 1989
E-Systems 1981 - 1988
Skills
Engineering, Linux, Perl, Security, Deployment, Hardware, C++, Unix, Integration, Program Management, SOA, Architecture, Software Development, Windows, Requirements Analysis, Software Engineering, Systems Engineering, Programming, C, Configuration Management, System Deployment, DoD, TCP/IP, Databases, Network Security, Solaris, Shell Scripting, Information Assurance, System Architecture, Web Services, Enterprise Architecture, ITIL, Cloud Computing, Operating Systems, Agile Methodologies, Java, Apache, Oracle, Disaster Recovery, Computer Security, Web Development, System Administration, Virtualization, SharePoint, HTML, Troubleshooting, Network Administration, IT Management, Web Applications, Networking
Education
University of South Florida 1978 — 1981
BS
George Mason University 1973 — 1978
BS
Chelsea Fish Chelsea Fish's Convergys Experience June 2009 - April 2010
Job Administrative Assistant at Apollo Property Management
Industry Consumer Services
Experience
Apollo Property Management May 2013 - Present
Urbandale Corporation September 2012 - October 2012
Richcraft Group of Companies May 2011 - August 2012
Urbandale Riverside Gate Inc. April 2010 - March 2011
Convergys June 2009 - April 2010
Sykes (ICT Group Inc.) March 2006 - August 2008
MDS Pharma Services September 2004 - December 2004
Skills
Oral & Written..., Team Management, Team-oriented, Time Management, Conflict Resolution, Close Attention to..., Energetic Self-Starter, Filing, Microsoft Office, Commitment to Customer..., Customer Service Expert, Dependable Team Player, Independent Thinking, Data Entry, Organizational...
Education
George Brown College 2008 — 2008
Applied Behavior Analysis
Earl of March S.S 2000 — 2005
Apollo Property Management May 2013 - Present
Urbandale Corporation September 2012 - October 2012
Richcraft Group of Companies May 2011 - August 2012
Urbandale Riverside Gate Inc. April 2010 - March 2011
Convergys June 2009 - April 2010
Sykes (ICT Group Inc.) March 2006 - August 2008
MDS Pharma Services September 2004 - December 2004
Skills
Oral & Written..., Team Management, Team-oriented, Time Management, Conflict Resolution, Close Attention to..., Energetic Self-Starter, Filing, Microsoft Office, Commitment to Customer..., Customer Service Expert, Dependable Team Player, Independent Thinking, Data Entry, Organizational...
Education
George Brown College 2008 — 2008
Applied Behavior Analysis
Earl of March S.S 2000 — 2005
Ashley Huffman's Convergys Experience September 2011 - June 2012
Job Security Analyst Intern at Morphick, Inc.
Industry Computer & Network Security
Experience
Morphick, Inc. September 2015 - Present
Harris Corporation May 2015 - August 2015
Center for Applied Informatics May 2014 - August 2015
Harris Corporation May 2014 - August 2014
United States Postal Service April 2013 - May 2014
Convergys September 2011 - June 2012
Convergys June 2010 - November 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Project Management, Leadership, Java, HTML, CSS, PHP, Python, C++
Education
Northern Kentucky University 2013 — 2016
Bachelor of Applied Science (BASc), Computer Science, Computer Information Technology, 3.25
Gateway Community and Technical College 2011 — 2013
Associate of Science (AS), Transfer Associates, 3.0
Morphick, Inc. September 2015 - Present
Harris Corporation May 2015 - August 2015
Center for Applied Informatics May 2014 - August 2015
Harris Corporation May 2014 - August 2014
United States Postal Service April 2013 - May 2014
Convergys September 2011 - June 2012
Convergys June 2010 - November 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Project Management, Leadership, Java, HTML, CSS, PHP, Python, C++
Education
Northern Kentucky University 2013 — 2016
Bachelor of Applied Science (BASc), Computer Science, Computer Information Technology, 3.25
Gateway Community and Technical College 2011 — 2013
Associate of Science (AS), Transfer Associates, 3.0
Kissha Brown Kissha Brown's Convergys Experience August 2009 - Present
Job Student at GardnerWebb University
Industry Human Resources
Experience
Convergys August 2009 - Present
Skills
Customer Service, Human Resources, Public Speaking, Staff Development, Training, Higher Education, Leadership, Management
Education
Gardner-Webb University 2011 — 2015
Associate of Arts and Sciences (A.A.S.) & BS in Business Administration, Accounting and Business/Management
Western Piedmont Community College 2006 — 2009
Associate of Science (AS), Accounting
Convergys August 2009 - Present
Skills
Customer Service, Human Resources, Public Speaking, Staff Development, Training, Higher Education, Leadership, Management
Education
Gardner-Webb University 2011 — 2015
Associate of Arts and Sciences (A.A.S.) & BS in Business Administration, Accounting and Business/Management
Western Piedmont Community College 2006 — 2009
Associate of Science (AS), Accounting
Leon Matthews Leon Matthews's Convergys Experience January 2009 - April 2011
Job Senior Analyst at Manhattan Associates
Industry Information Technology and Services
Experience
Manhattan Associates August 2014 - Present
Veredus Corporation August 2012 - August 2014
Watermark Medical, LLC July 2011 - May 2012
Visionaire Partners April 2011 - July 2011
Convergys January 2009 - April 2011
VeriSign, Inc. November 2006 - December 2008
Skills
Java, XML, Oracle, Web Services, Java Enterprise Edition, SQL, JDBC, JSF, Android Development, E-commerce, E-invoicing, Unix, Visio, SDLC, JavaScript, Agile Methodologies, Telecommunications, Business Analysis
Education
Georgia State University 2002 — 2006
B.S, Computer Science
Manhattan Associates August 2014 - Present
Veredus Corporation August 2012 - August 2014
Watermark Medical, LLC July 2011 - May 2012
Visionaire Partners April 2011 - July 2011
Convergys January 2009 - April 2011
VeriSign, Inc. November 2006 - December 2008
Skills
Java, XML, Oracle, Web Services, Java Enterprise Edition, SQL, JDBC, JSF, Android Development, E-commerce, E-invoicing, Unix, Visio, SDLC, JavaScript, Agile Methodologies, Telecommunications, Business Analysis
Education
Georgia State University 2002 — 2006
B.S, Computer Science
Bryan Soper Bryan Soper's Convergys Experience July 2010 - July 2012
Job Assistant Scheduling Coordinator
Industry Hospital & Health Care
Experience
Belterra Park Gaming & Entertainment Center August 2014 - Present
Comfort Keepers February 2014 - Present
Applebee's August 2013 - February 2014
ManpowerGroup November 2012 - May 2013
Convergys July 2010 - July 2012
Skills
Customer Service
Education
Gateway Community and Technical College 2014 — 2019
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Rets Tech Center 2004 — 2007
Associate's in Applied Business, Paralegal
Belterra Park Gaming & Entertainment Center August 2014 - Present
Comfort Keepers February 2014 - Present
Applebee's August 2013 - February 2014
ManpowerGroup November 2012 - May 2013
Convergys July 2010 - July 2012
Skills
Customer Service
Education
Gateway Community and Technical College 2014 — 2019
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Rets Tech Center 2004 — 2007
Associate's in Applied Business, Paralegal
Amyn Rajan Amyn Rajan's Convergys Experience June 1999 - December 2008
Job M.A. Candidate in Conflict Resolution, Georgetown University
Industry International Affairs
Experience
A-MAX Auto Insurance March 2009 - August 2014
Janan Collection 2010 - 2012
Convergys June 1999 - December 2008
Skills
Management, Strategic Planning, Public Relations, Microsoft Office, Nonprofits, Public Speaking, Research, Fundraising, Event Management, Community Outreach, Event Planning, Customer Service, Public Affairs, Microsoft Excel, Project Management, Volunteer Management, Business Analysis, Business Strategy, Social Media, Financial Analysis, New Business Development, Conflict Management, Networking, Business Growth..., Business Restructures, Organizational..., Managing Business Growth, Public-private..., Workshop Facilitation, Meeting Facilitation, Youth Engagement, Negotiation, Mediation, Social Entrepreneurship, Corporate Social..., Marketing Strategy, Brand Development, Training
Education
Georgetown University 2014 — 2016
Master of Arts (M.A.) in Conflict Resolution, Peace Studies and Conflict Resolution
The University of Texas at Dallas 2008 — 2011
Master of Public Affairs, Non-Profit/Public/Organizational Management
University of Houston-Downtown 1999 — 2003
Bachelor of Business Administration (BBA), Computer and Information Systems Security/Information Assurance
Aga Khan Higher Secondary School (AKHSS)
A-MAX Auto Insurance March 2009 - August 2014
Janan Collection 2010 - 2012
Convergys June 1999 - December 2008
Skills
Management, Strategic Planning, Public Relations, Microsoft Office, Nonprofits, Public Speaking, Research, Fundraising, Event Management, Community Outreach, Event Planning, Customer Service, Public Affairs, Microsoft Excel, Project Management, Volunteer Management, Business Analysis, Business Strategy, Social Media, Financial Analysis, New Business Development, Conflict Management, Networking, Business Growth..., Business Restructures, Organizational..., Managing Business Growth, Public-private..., Workshop Facilitation, Meeting Facilitation, Youth Engagement, Negotiation, Mediation, Social Entrepreneurship, Corporate Social..., Marketing Strategy, Brand Development, Training
Education
Georgetown University 2014 — 2016
Master of Arts (M.A.) in Conflict Resolution, Peace Studies and Conflict Resolution
The University of Texas at Dallas 2008 — 2011
Master of Public Affairs, Non-Profit/Public/Organizational Management
University of Houston-Downtown 1999 — 2003
Bachelor of Business Administration (BBA), Computer and Information Systems Security/Information Assurance
Aga Khan Higher Secondary School (AKHSS)
Beverly A. Bogerty, CMP Beverly A. Bogerty, CMP's Convergys Experience February 2001 - March 2002
Job Account Manager, Occasions, Inc.
Industry Events Services
Experience
OCCASIONS, INC. January 2006 - Present
Blue Cross of California January 2003 - January 2006
Convergys February 2001 - March 2002
Celebrate Fairfax January 1999 - January 2000
Education
The George Washington University - School of Business 1998 — 2000
Master of Tourism Administration (MTA), Event Management
EF International Language Schools, Europe
George Mason University 1992 — 1994
BA, Psychology
Mt. Vernon High School
OCCASIONS, INC. January 2006 - Present
Blue Cross of California January 2003 - January 2006
Convergys February 2001 - March 2002
Celebrate Fairfax January 1999 - January 2000
Education
The George Washington University - School of Business 1998 — 2000
Master of Tourism Administration (MTA), Event Management
EF International Language Schools, Europe
George Mason University 1992 — 1994
BA, Psychology
Mt. Vernon High School
Cliff Burney Cliff Burney's Convergys Experience October 1999 - December 2009
Job Solutions Architect / Senior Manager
Industry Information Technology and Services
Experience
Openet February 2011 - Present
Openet February 2010 - May 2011
Convergys October 1999 - December 2009
Universal Systems Consulting, Inc. February 1997 - February 2002
AT&T January 1992 - January 1997
Skills
Integration, Unix, SDLC, Telecommunications, Solution Architecture, Management, Oracle, Software Development, GSM, Software Project..., Java, PL/SQL, Enterprise Software, Outsourcing, Requirements Analysis, Enterprise Architecture, Wireless, Pre-sales, C++, System Deployment, Cloud Computing, Leadership, Web Services, Databases, Perl, SOA, Team Management, Agile Methodologies
Education
Georgia Institute of Technology 1992 — 1993
Master of Science, Computer Science
Jackson State University 1987 — 1991
Bachelor of Science, Computer Science
Openet February 2011 - Present
Openet February 2010 - May 2011
Convergys October 1999 - December 2009
Universal Systems Consulting, Inc. February 1997 - February 2002
AT&T January 1992 - January 1997
Skills
Integration, Unix, SDLC, Telecommunications, Solution Architecture, Management, Oracle, Software Development, GSM, Software Project..., Java, PL/SQL, Enterprise Software, Outsourcing, Requirements Analysis, Enterprise Architecture, Wireless, Pre-sales, C++, System Deployment, Cloud Computing, Leadership, Web Services, Databases, Perl, SOA, Team Management, Agile Methodologies
Education
Georgia Institute of Technology 1992 — 1993
Master of Science, Computer Science
Jackson State University 1987 — 1991
Bachelor of Science, Computer Science
Adam Frost Adam Frost's Convergys Experience January 2013 - Present
Job Linux System Administrator at Convergys
Industry Information Technology and Services
Experience
Convergys January 2013 - Present
NorthgateArinso January 2011 - December 2012
NorthgateArinso May 2007 - January 2011
Procter & Gamble May 2006 - May 2007
Solgrud Sp. z o. o. April 2004 - March 2006
Skills
VMware, SAP R/3, Disaster Recovery, SAP, SAP HR, Servers, Help Desk Support, VMware ESX, Linux, Windows, Mac OS X, Windows Server, SAN, Active Directory, Puppet, Virtualization, ITIL, IT Management, OS X, Integration, DHCP, Data Center, SAP ERP, Business Process, Management, Outsourcing, Requirements Analysis
Education
Georgia Southern University - College of Business Administration
BBA, Information Systems
Convergys January 2013 - Present
NorthgateArinso January 2011 - December 2012
NorthgateArinso May 2007 - January 2011
Procter & Gamble May 2006 - May 2007
Solgrud Sp. z o. o. April 2004 - March 2006
Skills
VMware, SAP R/3, Disaster Recovery, SAP, SAP HR, Servers, Help Desk Support, VMware ESX, Linux, Windows, Mac OS X, Windows Server, SAN, Active Directory, Puppet, Virtualization, ITIL, IT Management, OS X, Integration, DHCP, Data Center, SAP ERP, Business Process, Management, Outsourcing, Requirements Analysis
Education
Georgia Southern University - College of Business Administration
BBA, Information Systems
Matthew Schlabs Matthew Schlabs's Convergys Experience August 2001 - July 2007
Job VP Architecture and Development at PeakView Solutions
Industry Computer Software
Experience
PeakView Solutions July 2007 - Present
Convergys August 2001 - July 2007
LS Training Services 2001 - 2007
Skills
Team Leadership, Process Improvement, Project Management, Account Management, Vendor Management, Telecommunications, Operations Management, Troubleshooting, Strategic Planning, Quality Assurance, Integration, Billing Systems, Program Management, Customer Service, Windows, Cross-functional Team..., Product Management, Call Centers, Customer Satisfaction, Business Analysis, Business Intelligence, Leadership, IT Management
Education
Georgia Institute of Technology 1994 — 1998
BSME, Mechanical Engineering
Oglethorpe University 1991 — 1994
BS, Mathematics
PeakView Solutions July 2007 - Present
Convergys August 2001 - July 2007
LS Training Services 2001 - 2007
Skills
Team Leadership, Process Improvement, Project Management, Account Management, Vendor Management, Telecommunications, Operations Management, Troubleshooting, Strategic Planning, Quality Assurance, Integration, Billing Systems, Program Management, Customer Service, Windows, Cross-functional Team..., Product Management, Call Centers, Customer Satisfaction, Business Analysis, Business Intelligence, Leadership, IT Management
Education
Georgia Institute of Technology 1994 — 1998
BSME, Mechanical Engineering
Oglethorpe University 1991 — 1994
BS, Mathematics
Marvin Burris Marvin Burris's Convergys Experience September 2011 - October 2012
Job Student at Trident University International
Industry Paper & Forest Products
Experience
Mondi Group September 2014 - July 2015
CBE Companies September 2013 - August 2014
UPS November 2012 - March 2013
Convergys September 2011 - October 2012
Skills
Leadership, Management, Microsoft Office, Public Relations, Quality Assurance, Customer Service, Entrepreneurship, Quality Control, Windows, Marketing, Team Leadership, Business Process..., Outsourcing, Business Development, Government, 10 Key, Logistics, Social Networking, Computer Security, stand up forklift
Education
Trident University International 2015 — 2016
Bachelor of Business Administration (B.B.A.), Multi-/Interdisciplinary Studies, Leadership
Georgia Military College-Valdosta Campus 2011 — 2012
Associate of Applied Science, Homeland Security and Emergency Management
Mondi Group September 2014 - July 2015
CBE Companies September 2013 - August 2014
UPS November 2012 - March 2013
Convergys September 2011 - October 2012
Skills
Leadership, Management, Microsoft Office, Public Relations, Quality Assurance, Customer Service, Entrepreneurship, Quality Control, Windows, Marketing, Team Leadership, Business Process..., Outsourcing, Business Development, Government, 10 Key, Logistics, Social Networking, Computer Security, stand up forklift
Education
Trident University International 2015 — 2016
Bachelor of Business Administration (B.B.A.), Multi-/Interdisciplinary Studies, Leadership
Georgia Military College-Valdosta Campus 2011 — 2012
Associate of Applied Science, Homeland Security and Emergency Management
Keith Providence Keith Providence's Convergys Experience 2014 - 2014
Job Media Production
Industry Events Services
Experience
Provster Media-Tainment, LLC March 2013 - Present
Randstad October 2014 - February 2015
Convergys 2014 - 2014
Sutherland Global Services 2014 - 2014
Alpine Access 2013 - 2013
OfficeTeam 1998 - 2012
Verizon Wireless January 2007 - January 2008
Walmart August 2006 - January 2007
Wells Fargo August 2005 - January 2006
Skills
Temporary Staffing, Administrative..., Human Resources, Staffing Services, Sourcing, Screening Resumes, Technical Recruiting, Employee Relations, Onboarding, Applicant Tracking..., Customer Service, Outlook, Executive Search, Data Entry, Interviews, Temporary Placement, Filing, Talent Acquisition, Recruiting, Screening, Internet Recruiting, Hiring, PeopleSoft, Benefits Negotiation, Background Checks, New Hire Orientations, Payroll, Medical Billing, Medical Terminology, Medical Coding, Microsoft Office, Cash Handling, Cash Register, Petty Cash, Cashiering, Cash Management, Batch Files, Teller Operations, Singer-songwriter, Marketing, Social Media Marketing, Social Media, Consulting, Talk Show, Talk Radio, Straight Talk, Small Talk, Voice Acting, Acting, Comedy
Education
Southern New Hampshire University 2015 — 2019
Web Page, Digital/Multimedia and Information Resources Design
Gateway Community College 2011 — 2013
Certificate Training Program, Medical Insurance Specialist/Medical Biller
Provster Media-Tainment, LLC March 2013 - Present
Randstad October 2014 - February 2015
Convergys 2014 - 2014
Sutherland Global Services 2014 - 2014
Alpine Access 2013 - 2013
OfficeTeam 1998 - 2012
Verizon Wireless January 2007 - January 2008
Walmart August 2006 - January 2007
Wells Fargo August 2005 - January 2006
Skills
Temporary Staffing, Administrative..., Human Resources, Staffing Services, Sourcing, Screening Resumes, Technical Recruiting, Employee Relations, Onboarding, Applicant Tracking..., Customer Service, Outlook, Executive Search, Data Entry, Interviews, Temporary Placement, Filing, Talent Acquisition, Recruiting, Screening, Internet Recruiting, Hiring, PeopleSoft, Benefits Negotiation, Background Checks, New Hire Orientations, Payroll, Medical Billing, Medical Terminology, Medical Coding, Microsoft Office, Cash Handling, Cash Register, Petty Cash, Cashiering, Cash Management, Batch Files, Teller Operations, Singer-songwriter, Marketing, Social Media Marketing, Social Media, Consulting, Talk Show, Talk Radio, Straight Talk, Small Talk, Voice Acting, Acting, Comedy
Education
Southern New Hampshire University 2015 — 2019
Web Page, Digital/Multimedia and Information Resources Design
Gateway Community College 2011 — 2013
Certificate Training Program, Medical Insurance Specialist/Medical Biller
Bethany Edwards Bethany Edwards's Convergys Experience July 2014 - November 2014
Job General Customer Service Extraordinaire
Industry Consumer Services
Experience
Telerx April 2015 - July 2015
Convergys July 2014 - November 2014
Fatz Cafe June 2014 - July 2014
Tavern 24 December 2013 - May 2014
Chick-fil-A Restaurants September 2013 - April 2014
Texas Roadhouse May 2012 - November 2013
Bojangles' Restaurants, Inc. September 2011 - May 2012
Skills
Close Attention to..., Organization, Solid computer skills, Customer Satisfaction, Positive Personality, Eagerness to Learn, Multitasking Skills, Works well with a team, Works well independently, Restaurants, Cashiering, Typing, Cash Handling, Teamwork, Food & Beverage, Phone Etiquette
Education
Gaston College 2011 — 2013
Telerx April 2015 - July 2015
Convergys July 2014 - November 2014
Fatz Cafe June 2014 - July 2014
Tavern 24 December 2013 - May 2014
Chick-fil-A Restaurants September 2013 - April 2014
Texas Roadhouse May 2012 - November 2013
Bojangles' Restaurants, Inc. September 2011 - May 2012
Skills
Close Attention to..., Organization, Solid computer skills, Customer Satisfaction, Positive Personality, Eagerness to Learn, Multitasking Skills, Works well with a team, Works well independently, Restaurants, Cashiering, Typing, Cash Handling, Teamwork, Food & Beverage, Phone Etiquette
Education
Gaston College 2011 — 2013
Rahul Kaul Rahul Kaul's Convergys Experience 2004 - 2007
Job Associate High Value Operations Support at TD Wealth Management
Industry Financial Services
Experience
TD Wealth Management April 2012 - Present
International Performance Management Institute (IPMI) November 2011 - February 2012
IQPC August 2009 - October 2010
State Street January 2009 - April 2009
HyperQuality November 2007 - April 2008
Convergys 2004 - 2007
Skills
Customer Service, Training, Call Center, Strategic Planning, Team Management, Time Management, Management, Call Centers, Microsoft Office, Forecasting, Vendor Management, Banking, Business Development, Leadership, CRM, B2B, Relationship Management
Education
George Brown College 2008 — 2009
Marketing Management - Financial Services, Financial Servies
Guru Gobind Singh Indraprastha University 2000 — 2004
Bachelors of Information Systems (Hons.)
TD Wealth Management April 2012 - Present
International Performance Management Institute (IPMI) November 2011 - February 2012
IQPC August 2009 - October 2010
State Street January 2009 - April 2009
HyperQuality November 2007 - April 2008
Convergys 2004 - 2007
Skills
Customer Service, Training, Call Center, Strategic Planning, Team Management, Time Management, Management, Call Centers, Microsoft Office, Forecasting, Vendor Management, Banking, Business Development, Leadership, CRM, B2B, Relationship Management
Education
George Brown College 2008 — 2009
Marketing Management - Financial Services, Financial Servies
Guru Gobind Singh Indraprastha University 2000 — 2004
Bachelors of Information Systems (Hons.)
Edward Sunday Edward Sunday's Convergys Experience October 2011 - Present
Job Customer Service Team Leader at Convergys
Industry Consumer Services
Experience
Convergys October 2011 - Present
Skills
Call Centers, Customer Satisfaction, Customer Service, Customer Experience, Team Management, Management, Performance Management, Process Improvement, Training, Leadership, Service Delivery, Operations Management, CRM, Team Leadership, Customer Retention, Workforce Management, Team Building, Coaching, Contact Centers, Time Management, Customer Relations, Training Delivery, Employee Training, Change Management, Telephone Skills, Human Resources, Outsourcing, Recruiting, Teamwork, Troubleshooting, Communication
Education
Gannon University 1990 — 1994
Bachelor's degree, Business Administration and Management, General
Gannon University 1990 — 1994
Bachelor's degree, Business Administration and Management, General
Convergys October 2011 - Present
Skills
Call Centers, Customer Satisfaction, Customer Service, Customer Experience, Team Management, Management, Performance Management, Process Improvement, Training, Leadership, Service Delivery, Operations Management, CRM, Team Leadership, Customer Retention, Workforce Management, Team Building, Coaching, Contact Centers, Time Management, Customer Relations, Training Delivery, Employee Training, Change Management, Telephone Skills, Human Resources, Outsourcing, Recruiting, Teamwork, Troubleshooting, Communication
Education
Gannon University 1990 — 1994
Bachelor's degree, Business Administration and Management, General
Gannon University 1990 — 1994
Bachelor's degree, Business Administration and Management, General
Elizabeth Corbitt Elizabeth Corbitt's Convergys Experience January 2011 - November 2013
Job customer service representative at eLEAD
Industry Legal Services
Experience
Mary Kay Idependent Consultant March 2015 - Present
Body By Vi Visalus March 2015 - Present
eLEAD May 2014 - Present
Convergys January 2011 - November 2013
Okinus, Inc. May 2011 - December 2011
Cool-gas January 2010 - April 2010
Hi-Tech computer and Communications April 2009 - January 2010
Winn-Dixie January 2007 - March 2009
Skills
Customer Service, Sales, Customer Satisfaction, Customer Retention, Troubleshooting, CRM, Call Centers, Cold Calling, Team Building, Inventory Management, Business Development
Education
Georgia Military College-Valdosta Campus 2013 — 2015
Associate's Degree, Legal Assistant/Paralegal
lowndes high school 2004 — 2008
High School, High School/Secondary Diplomas and Certificates
Mary Kay Idependent Consultant March 2015 - Present
Body By Vi Visalus March 2015 - Present
eLEAD May 2014 - Present
Convergys January 2011 - November 2013
Okinus, Inc. May 2011 - December 2011
Cool-gas January 2010 - April 2010
Hi-Tech computer and Communications April 2009 - January 2010
Winn-Dixie January 2007 - March 2009
Skills
Customer Service, Sales, Customer Satisfaction, Customer Retention, Troubleshooting, CRM, Call Centers, Cold Calling, Team Building, Inventory Management, Business Development
Education
Georgia Military College-Valdosta Campus 2013 — 2015
Associate's Degree, Legal Assistant/Paralegal
lowndes high school 2004 — 2008
High School, High School/Secondary Diplomas and Certificates
Keith Stafford Keith Stafford's Convergys Experience December 2002 - August 2010
Job Consumer Electronics Professional
Industry Consumer Electronics
Experience
Wireless Advantage Inc 2014 - Present
eLEAD August 2013 - May 2014
Verizon Wireless September 2010 - February 2013
Convergys December 2002 - August 2010
Skills
Direct Sales, Sales, Customer Retention, Wireless, Customer Experience, Customer Service, Mobile Devices, Customer Satisfaction, Sales Operations, Sales Process, Retail, Cellular Communications, Sales Management, Account Management, Telecommunications, Microsoft Office, Microsoft Word, Microsoft Excel, Citrix, Inventory Control, Cash Management, Lotus Notes, Job Coaching, Leadership Development, Team Leadership
Education
Georgia Military College-Valdosta Campus
Associate's degree, Criminal Justice and Corrections
Wireless Advantage Inc 2014 - Present
eLEAD August 2013 - May 2014
Verizon Wireless September 2010 - February 2013
Convergys December 2002 - August 2010
Skills
Direct Sales, Sales, Customer Retention, Wireless, Customer Experience, Customer Service, Mobile Devices, Customer Satisfaction, Sales Operations, Sales Process, Retail, Cellular Communications, Sales Management, Account Management, Telecommunications, Microsoft Office, Microsoft Word, Microsoft Excel, Citrix, Inventory Control, Cash Management, Lotus Notes, Job Coaching, Leadership Development, Team Leadership
Education
Georgia Military College-Valdosta Campus
Associate's degree, Criminal Justice and Corrections
Olympia Christian Olympia Christian's Convergys Experience July 2000 - Present
Job Trainer at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys July 2000 - Present
Skills
Customer Service, Management, Performance Management, Team Management, Call Centers, Coaching, Leadership, Team Leadership, Recruiting, Team Building, Customer Satisfaction, Change Management, Process Improvement, Employee Engagement, Human Resources, Operations Management, Employee Relations
Education
Georgia Military College-Valdosta Campus
Associate's degree, Accounting
Valdosta State University
Bachelor of Business Administration (BBA), Accounting
Convergys July 2000 - Present
Skills
Customer Service, Management, Performance Management, Team Management, Call Centers, Coaching, Leadership, Team Leadership, Recruiting, Team Building, Customer Satisfaction, Change Management, Process Improvement, Employee Engagement, Human Resources, Operations Management, Employee Relations
Education
Georgia Military College-Valdosta Campus
Associate's degree, Accounting
Valdosta State University
Bachelor of Business Administration (BBA), Accounting
Sheena Demps Sheena Demps's Convergys Experience October 2011 - May 2013
Job Social Services Case Manager (Adult Protective Services Investigator) at Georgia Division of Aging Services
Industry Program Development
Experience
Georgia Division of Aging Services July 2014 - Present
Georgia Department of Family and Children Services May 2013 - July 2014
Convergys October 2011 - May 2013
Skills
Social Services, Community Outreach, Communication, Investigation, People Skills, Call Centers, Customer Service, Contact Centers, Microsoft Word, Microsoft Excel
Education
Georgia Southern University 2005 — 2010
Bachelor of Science, Psychology; minor: child & family development
Georgia Division of Aging Services July 2014 - Present
Georgia Department of Family and Children Services May 2013 - July 2014
Convergys October 2011 - May 2013
Skills
Social Services, Community Outreach, Communication, Investigation, People Skills, Call Centers, Customer Service, Contact Centers, Microsoft Word, Microsoft Excel
Education
Georgia Southern University 2005 — 2010
Bachelor of Science, Psychology; minor: child & family development
Briana Stanley Briana Stanley's Convergys Experience January 2015 - Present
Job Guardian Ad Litem District 4
Industry Individual & Family Services
Experience
Guardian Ad Litem Distrct 4 September 2015 - Present
Cape Fear Group Homes Vocational Services July 2015 - Present
Convergys January 2015 - Present
Women's Resource Center to End Domestic Violence May 2014 - July 2014
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Strategic Planning
Education
Georgia Southern University 2010 — 2014
Bachelor's of Science, Child and Family Development
Guardian Ad Litem Distrct 4 September 2015 - Present
Cape Fear Group Homes Vocational Services July 2015 - Present
Convergys January 2015 - Present
Women's Resource Center to End Domestic Violence May 2014 - July 2014
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Strategic Planning
Education
Georgia Southern University 2010 — 2014
Bachelor's of Science, Child and Family Development
Jose Alejandro Gomez Jose Alejandro Gomez's Convergys Experience January 2008 - April 2009
Job Asset Management LATAM AML/KYC Specialist at J.P. Morgan Asset Management
Industry Financial Services
Experience
SWIFT September 2014 - January 2015
CEB January 2014 - June 2014
German Marshall Fund of the United States September 2012 - May 2013
Americas Society/Council of the Americas September 2012 - December 2012
Fundación Equipo Equidad y Progreso May 2011 - July 2011
CGLU November 2010 - November 2010
Gobierno del Distrito Federal May 2010 - August 2010
Convergys January 2008 - April 2009
Skills
International Relations, Economics, Public Policy, Economic Development, Research, International Economics, Spanish, Politics, Blogging, Public Speaking, Analysis, Latin America, Technical Writing, Market Research, Urban Studies, International Trade, Public Relations, Macroeconomics, Microsoft Office, Brazilian Portuguese, Translation, Strategic Communications, Marketing, Event Management, Social Media, Microsoft Excel, Policy Analysis
Education
The George Washington University 2009 — 2013
Bachelor of Arts in International Affairs & Latin American and Hemispheric Studies, Concentration in International Economics and International Development;Minor in Political Science
Fundação Getulio Vargas (FGV São Paulo) 2011 — 2012
International Program in Business Management:Certification, International Business
Tecnológico de Monterrey, Querétaro (ITESM QRO) 2006 — 2008
Bicultural High School Program, High School/Secondary Diploma Programs
SWIFT September 2014 - January 2015
CEB January 2014 - June 2014
German Marshall Fund of the United States September 2012 - May 2013
Americas Society/Council of the Americas September 2012 - December 2012
Fundación Equipo Equidad y Progreso May 2011 - July 2011
CGLU November 2010 - November 2010
Gobierno del Distrito Federal May 2010 - August 2010
Convergys January 2008 - April 2009
Skills
International Relations, Economics, Public Policy, Economic Development, Research, International Economics, Spanish, Politics, Blogging, Public Speaking, Analysis, Latin America, Technical Writing, Market Research, Urban Studies, International Trade, Public Relations, Macroeconomics, Microsoft Office, Brazilian Portuguese, Translation, Strategic Communications, Marketing, Event Management, Social Media, Microsoft Excel, Policy Analysis
Education
The George Washington University 2009 — 2013
Bachelor of Arts in International Affairs & Latin American and Hemispheric Studies, Concentration in International Economics and International Development;Minor in Political Science
Fundação Getulio Vargas (FGV São Paulo) 2011 — 2012
International Program in Business Management:Certification, International Business
Tecnológico de Monterrey, Querétaro (ITESM QRO) 2006 — 2008
Bicultural High School Program, High School/Secondary Diploma Programs
Cal Jackson's Convergys Experience June 2013 - May 2014
Job Diversity & Inclusion Leader at Tech Data
Industry Professional Training & Coaching
Experience
Tech Data June 2014 - Present
Diversity Inclusion Ventures, llc January 2009 - Present
NTL Institute 2003 - Present
Convergys June 2013 - May 2014
Hispanic Institute for Life and Leadership 2012 - May 2014
Centers for Disease Control and Prevention August 2012 - September 2012
Florida State College at Jacksonville July 2012 - August 2012
Jacksonville Human Rights Commission March 2000 - July 2012
Blue Cross Blue Shield of Florida November 2002 - March 2012
United Negro College Fund November 2010 - October 2011
Skills
Workshop Facilitation, Diversity Training, Public Speaking, Leadership, Diversity & Inclusion, Leadership Development, Organizational..., Public Relations, Community Development, Conflict Resolution, Change Management, Management, Community Outreach, Training, Video Production, Organizational..., Event Management, Personal Development, Strategic Planning, Diversity, Strategy, Media Relations, Engaging Public Speaker, Experienced Trainer, Program Development, Press Releases, Cultural Diversity, Panel Moderator, Diversity & Inclusion..., Employee Relations, Communications & Public..., Higher Education, Diversity Program..., Documentary Filmmaker, Actor, Diversity & Inclusion..., Cultural Awareness, Cultural Sensitivity, Emcee, Keynote, Diversity Champion, Equality & Diversity, Cultural Competency, Impromptu Speaking, Extemporaneous Speaking, Mentoring, Emotional Intelligence, Culture Change, Coaching
Education
NTL Institute 2004 — 2005
Diversity Practitioner Certification Program, Intercultural/Multicultural and Diversity Studies
Northeast Florida Regional Council Academy 2006 — 2007
Certification, Leadership
Hands On Jacksonville (formerly Volunteer Jacksonville) 2007 — 2007
Certificate, Board Membership
Georgia State University 1977 — 1980
B.A., Broadcast Journalism
Dublin High School 1972 — 1976
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Tech Data June 2014 - Present
Diversity Inclusion Ventures, llc January 2009 - Present
NTL Institute 2003 - Present
Convergys June 2013 - May 2014
Hispanic Institute for Life and Leadership 2012 - May 2014
Centers for Disease Control and Prevention August 2012 - September 2012
Florida State College at Jacksonville July 2012 - August 2012
Jacksonville Human Rights Commission March 2000 - July 2012
Blue Cross Blue Shield of Florida November 2002 - March 2012
United Negro College Fund November 2010 - October 2011
Skills
Workshop Facilitation, Diversity Training, Public Speaking, Leadership, Diversity & Inclusion, Leadership Development, Organizational..., Public Relations, Community Development, Conflict Resolution, Change Management, Management, Community Outreach, Training, Video Production, Organizational..., Event Management, Personal Development, Strategic Planning, Diversity, Strategy, Media Relations, Engaging Public Speaker, Experienced Trainer, Program Development, Press Releases, Cultural Diversity, Panel Moderator, Diversity & Inclusion..., Employee Relations, Communications & Public..., Higher Education, Diversity Program..., Documentary Filmmaker, Actor, Diversity & Inclusion..., Cultural Awareness, Cultural Sensitivity, Emcee, Keynote, Diversity Champion, Equality & Diversity, Cultural Competency, Impromptu Speaking, Extemporaneous Speaking, Mentoring, Emotional Intelligence, Culture Change, Coaching
Education
NTL Institute 2004 — 2005
Diversity Practitioner Certification Program, Intercultural/Multicultural and Diversity Studies
Northeast Florida Regional Council Academy 2006 — 2007
Certification, Leadership
Hands On Jacksonville (formerly Volunteer Jacksonville) 2007 — 2007
Certificate, Board Membership
Georgia State University 1977 — 1980
B.A., Broadcast Journalism
Dublin High School 1972 — 1976
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Sumedha Tambe, PMP, PgMP's Convergys Experience April 2003 - October 2009
Job Director PM (Program Manager) at Amdocs
Industry Information Technology and Services
Experience
Amdocs April 2015 - Present
Amdocs November 2009 - Present
Convergys April 2003 - October 2009
Convergys March 2001 - March 2003
Alltel October 1998 - February 2001
Allied Informatics September 1994 - October 1998
Micro Concepts, India March 1986 - February 1994
Skills
Project Planning, SDLC, PMP, Program Management, Business Process..., Integration, Project Management, Software Project..., Process Improvement, Cross-functional Team..., Six Sigma, PMO, Vendor Management, Requirements Analysis, Business Process, Testing, Resource Management, PMO Development, Project Manager..., IT Relationship..., IT Project & Program..., PMO Services, PMO set-up, Telecommunications, ERP, Outsourcing, Agile Methodologies, CRM, Strategy, Software Documentation, Project Portfolio..., Release Management, Management, Leadership, Project Governance, Business Analysis, Agile Project Management, IT Strategy
Education
Georgia Institute of Technology
University of Mumbai
B.Sc.
Amdocs April 2015 - Present
Amdocs November 2009 - Present
Convergys April 2003 - October 2009
Convergys March 2001 - March 2003
Alltel October 1998 - February 2001
Allied Informatics September 1994 - October 1998
Micro Concepts, India March 1986 - February 1994
Skills
Project Planning, SDLC, PMP, Program Management, Business Process..., Integration, Project Management, Software Project..., Process Improvement, Cross-functional Team..., Six Sigma, PMO, Vendor Management, Requirements Analysis, Business Process, Testing, Resource Management, PMO Development, Project Manager..., IT Relationship..., IT Project & Program..., PMO Services, PMO set-up, Telecommunications, ERP, Outsourcing, Agile Methodologies, CRM, Strategy, Software Documentation, Project Portfolio..., Release Management, Management, Leadership, Project Governance, Business Analysis, Agile Project Management, IT Strategy
Education
Georgia Institute of Technology
University of Mumbai
B.Sc.
Vasudeva Akula, Ph.D.'s Convergys Experience June 1997 - September 2007
Job Customer Analytics & Business Intelligence Professional
Industry Information Technology and Services
Experience
VOZIQ October 2013 - Present
ADT Security Services June 2012 - Present
NICE Systems October 2007 - June 2012
Convergys June 1997 - September 2007
Skills
Business Intelligence, Integration, Strategy, Analytics, SaaS, Management Consulting, Enterprise Software, Leadership, Change Management, CRM, IVR, Call Centers, Analysis, Pre-sales, Team Building, Consulting, Technology Needs..., Cloud Computing, Vendor Management, Professional Services, Training, Business Analysis, Entrepreneurship, Six Sigma, Big Data, Product Management, IT Strategy, Outsourcing, Software Project..., Enterprise Architecture, Business Process..., Business Development, Social Media, Web Analytics, Software Development, Customer Experience..., Business Process, Solution Architecture, Program Management, SDLC, Start-ups, Strategic Partnerships, Management, Predictive Analytics, Customer Loyalty, E-commerce, Text Analytics, Speech Analytics
Education
George Mason University 1999 — 2006
Ph.D., Information Technology
George Mason University 1995 — 1997
MS, Computer Science
Jawaharlal Nehru Technological University 1991 — 1995
BS, Computer Science
VOZIQ October 2013 - Present
ADT Security Services June 2012 - Present
NICE Systems October 2007 - June 2012
Convergys June 1997 - September 2007
Skills
Business Intelligence, Integration, Strategy, Analytics, SaaS, Management Consulting, Enterprise Software, Leadership, Change Management, CRM, IVR, Call Centers, Analysis, Pre-sales, Team Building, Consulting, Technology Needs..., Cloud Computing, Vendor Management, Professional Services, Training, Business Analysis, Entrepreneurship, Six Sigma, Big Data, Product Management, IT Strategy, Outsourcing, Software Project..., Enterprise Architecture, Business Process..., Business Development, Social Media, Web Analytics, Software Development, Customer Experience..., Business Process, Solution Architecture, Program Management, SDLC, Start-ups, Strategic Partnerships, Management, Predictive Analytics, Customer Loyalty, E-commerce, Text Analytics, Speech Analytics
Education
George Mason University 1999 — 2006
Ph.D., Information Technology
George Mason University 1995 — 1997
MS, Computer Science
Jawaharlal Nehru Technological University 1991 — 1995
BS, Computer Science
Lisa Courtemanche Lisa Courtemanche's Convergys Experience 2006 - 2007
Job Project Coordinator Utilities at Invitation Homes
Industry Real Estate
Experience
PSA RACING August 2014 - Present
Invitation Homes July 2013 - August 2014
FleetNet America Inc 2010 - 2011
Convergys 2006 - 2007
Kindred Healthcare 2003 - 2005
Skills
Property Management, Real Estate Development, Construction Management, Process Scheduler, Residential Homes, Construction, Contract Negotiation, Contract Management, Project Management, Customer Service, Negotiation, Microsoft Office, Real Estate, Strategic Planning, Sales, Microsoft Excel, Outlook, Leadership, Budgets, Microsoft Word, Account Management, Purchasing, Contractors
Education
South Mecklenburg High School 1987 — 1988
Gaston College
PSA RACING August 2014 - Present
Invitation Homes July 2013 - August 2014
FleetNet America Inc 2010 - 2011
Convergys 2006 - 2007
Kindred Healthcare 2003 - 2005
Skills
Property Management, Real Estate Development, Construction Management, Process Scheduler, Residential Homes, Construction, Contract Negotiation, Contract Management, Project Management, Customer Service, Negotiation, Microsoft Office, Real Estate, Strategic Planning, Sales, Microsoft Excel, Outlook, Leadership, Budgets, Microsoft Word, Account Management, Purchasing, Contractors
Education
South Mecklenburg High School 1987 — 1988
Gaston College
timothy hines timothy hines's Convergys Experience December 1999 - February 2008
Job Call Center Operations Manager at Asurion
Industry Wireless
Experience
T-Mobile February 2008 - February 2011
Convergys December 1999 - February 2008
Skills
Call Centers, Wireless, Avaya, Customer Satisfaction, Customer Experience
Education
Georgia Military College-Valdosta Campus 1989 — 1992
Associate of Science (AS), Behavioral Sciences, 3.4
T-Mobile February 2008 - February 2011
Convergys December 1999 - February 2008
Skills
Call Centers, Wireless, Avaya, Customer Satisfaction, Customer Experience
Education
Georgia Military College-Valdosta Campus 1989 — 1992
Associate of Science (AS), Behavioral Sciences, 3.4
Rosario (Rose) Robinson, MSc's Convergys Experience December 2005 - September 2006
Job
Industry Computer Software
Experience
Anita Borg Institute for Women and Technology June 2011 - Present
FocusGears March 2009 - Present
TerraGo Technologies September 2006 - February 2009
GrrlCamp October 2007 - December 2008
TerraGo Technologies September 2006 - October 2008
Convergys December 2005 - September 2006
Jacada October 2004 - November 2005
SchlumbergerSema/Sema/LHS November 1999 - December 2002
American Management Systems May 1994 - October 1999
Skills
Product Management, SDLC, Process Improvement, Customer Relations, Software Development, Program Management, Agile, Professional Services, Team Leadership, Business Analysis, Mobile, Product Marketing, Software Project..., Salesforce.com, Requirements Analysis, Start-ups, Risk Management, Team Building, Business Intelligence, Integration, Cross-functional Team..., Vendor Management, Telecommunications, Cloud Computing, Product Development, Team Management, Customer Experience, Project Planning, Change Management, Enterprise Architecture, Consultancy, Application Development, Java, Quality Assurance, Agile Methodologies, Management, Customer Service, E-commerce, PMO, Outsourcing, Project Management, Project Portfolio..., Strategic Planning, Leadership, Mobile Devices, IT Strategy, Enterprise Software, Mobile Applications, Contract Negotiation, CRM
Education
Georgetown University School of Continuing Studies 2015 — 2016
Master's Degree
Kennesaw State University 2010 — 2010
Project Management Certificate
Georgia State University 2000 — 2003
M.S.
Savannah State University 1987 — 1992
B.S.
Anita Borg Institute for Women and Technology June 2011 - Present
FocusGears March 2009 - Present
TerraGo Technologies September 2006 - February 2009
GrrlCamp October 2007 - December 2008
TerraGo Technologies September 2006 - October 2008
Convergys December 2005 - September 2006
Jacada October 2004 - November 2005
SchlumbergerSema/Sema/LHS November 1999 - December 2002
American Management Systems May 1994 - October 1999
Skills
Product Management, SDLC, Process Improvement, Customer Relations, Software Development, Program Management, Agile, Professional Services, Team Leadership, Business Analysis, Mobile, Product Marketing, Software Project..., Salesforce.com, Requirements Analysis, Start-ups, Risk Management, Team Building, Business Intelligence, Integration, Cross-functional Team..., Vendor Management, Telecommunications, Cloud Computing, Product Development, Team Management, Customer Experience, Project Planning, Change Management, Enterprise Architecture, Consultancy, Application Development, Java, Quality Assurance, Agile Methodologies, Management, Customer Service, E-commerce, PMO, Outsourcing, Project Management, Project Portfolio..., Strategic Planning, Leadership, Mobile Devices, IT Strategy, Enterprise Software, Mobile Applications, Contract Negotiation, CRM
Education
Georgetown University School of Continuing Studies 2015 — 2016
Master's Degree
Kennesaw State University 2010 — 2010
Project Management Certificate
Georgia State University 2000 — 2003
M.S.
Savannah State University 1987 — 1992
B.S.
Christopher Tolbert Christopher Tolbert's Convergys Experience June 2012 - June 2013
Job Level 1 Analyst at Pomeroy
Industry Information Technology and Services
Experience
Pomeroy June 2013 - Present
Convergys June 2012 - June 2013
Utili Comm South November 2011 - March 2012
Skills
Technical Support, Troubleshooting, Active Directory, Windows 7, Call Centers, Computer Hardware, Networking, Windows Server, Windows XP, Customer Service, Windows, Help Desk Support
Education
Gateway Community and Technical College 2010 — 2013
N/A, Information Technology
Northern Kentucky University 2007 — 2008
N/A, Computer Science
Pomeroy June 2013 - Present
Convergys June 2012 - June 2013
Utili Comm South November 2011 - March 2012
Skills
Technical Support, Troubleshooting, Active Directory, Windows 7, Call Centers, Computer Hardware, Networking, Windows Server, Windows XP, Customer Service, Windows, Help Desk Support
Education
Gateway Community and Technical College 2010 — 2013
N/A, Information Technology
Northern Kentucky University 2007 — 2008
N/A, Computer Science
Keiondra Harris Keiondra Harris's Convergys Experience July 2013 - January 2014
Job .
Industry Consumer Services
Experience
Taco Bell May 2014 - Present
Ross Stores, Inc. May 2014 - October 2014
Convergys July 2013 - January 2014
Taco Bell June 2010 - August 2013
Rockdale County Code Enforcement June 2009 - July 2009
Skills
Microsoft Excel, Microsoft Word, Troubleshooting, Mobile Devices, Finance
Education
Georgia Perimeter College 2014 — 2016
Associate's degree, Licensed Practical/Vocational Nurse Training
Taco Bell May 2014 - Present
Ross Stores, Inc. May 2014 - October 2014
Convergys July 2013 - January 2014
Taco Bell June 2010 - August 2013
Rockdale County Code Enforcement June 2009 - July 2009
Skills
Microsoft Excel, Microsoft Word, Troubleshooting, Mobile Devices, Finance
Education
Georgia Perimeter College 2014 — 2016
Associate's degree, Licensed Practical/Vocational Nurse Training
Parkey Thompson Parkey Thompson's Convergys Experience January 2008 - October 2009
Job Coach, Founder at Financial Focus, LLC
Industry Information Technology and Services
Experience
Financial Focus, LLC October 2009 - Present
Convergys January 2008 - October 2009
Convergys February 2004 - January 2008
Alltel Information Services October 2000 - November 2003
Cingular (Alltel) October 2000 - December 2002
S1 September 1999 - October 2000
General Electric/IBM March 1996 - September 1999
General Electric April 1985 - March 1996
Skills
Telecommunications, Data Center, SDLC, PMP, Unix, Leadership, Management, Project Management, Requirements Analysis, Vendor Management, Project Planning, Integration, Functional Requirements, Software Development, Resource Management, Process Improvement, Program Management, Disaster Recovery, Change Management, Budgets, Customer Service, Business Analysis, IBM iSeries, Recruiting, Troubleshooting, SQL, MS Project, Visio, Software Project..., Consulting
Education
Georgia Institute of Technology 2000 — 2000
Certificate, IT Project Management
University of Cincinnati 1989 — 1993
BS, Liberal Arts
Financial Focus, LLC October 2009 - Present
Convergys January 2008 - October 2009
Convergys February 2004 - January 2008
Alltel Information Services October 2000 - November 2003
Cingular (Alltel) October 2000 - December 2002
S1 September 1999 - October 2000
General Electric/IBM March 1996 - September 1999
General Electric April 1985 - March 1996
Skills
Telecommunications, Data Center, SDLC, PMP, Unix, Leadership, Management, Project Management, Requirements Analysis, Vendor Management, Project Planning, Integration, Functional Requirements, Software Development, Resource Management, Process Improvement, Program Management, Disaster Recovery, Change Management, Budgets, Customer Service, Business Analysis, IBM iSeries, Recruiting, Troubleshooting, SQL, MS Project, Visio, Software Project..., Consulting
Education
Georgia Institute of Technology 2000 — 2000
Certificate, IT Project Management
University of Cincinnati 1989 — 1993
BS, Liberal Arts
Javier Rondon's Convergys Experience October 2014 - Present
Job Analyst, Business Systems (Software Engineer II) at Convergys
Industry Computer Software
Experience
Convergys October 2014 - Present
Invar Systems Limited July 2012 - October 2014
NKU center of applied informatics September 2011 - June 2012
Georgetown College August 2009 - May 2010
Jewish Hospital and Saint Mary's Healthcare May 2009 - July 2009
Georgetown College January 2008 - December 2008
Skills
Mobile Applications, MySQL, HTML, JavaScript, XML, PHP, Java, C++, C#, .NET, Software Development, SQL, Visual Studio, Microsoft SQL Server, Software Design, ASP.NET, Web Services, Databases, Software Engineering, C, Integration, Programming, Project Management, Visio, Windows
Education
Northern Kentucky University 2011 — 2012
Masters in Business Informatics, SAP Certification
Georgetown College 2006 — 2010
BS, ComputerScience
Convergys October 2014 - Present
Invar Systems Limited July 2012 - October 2014
NKU center of applied informatics September 2011 - June 2012
Georgetown College August 2009 - May 2010
Jewish Hospital and Saint Mary's Healthcare May 2009 - July 2009
Georgetown College January 2008 - December 2008
Skills
Mobile Applications, MySQL, HTML, JavaScript, XML, PHP, Java, C++, C#, .NET, Software Development, SQL, Visual Studio, Microsoft SQL Server, Software Design, ASP.NET, Web Services, Databases, Software Engineering, C, Integration, Programming, Project Management, Visio, Windows
Education
Northern Kentucky University 2011 — 2012
Masters in Business Informatics, SAP Certification
Georgetown College 2006 — 2010
BS, ComputerScience
Hogan Bryan Hogan Bryan's Convergys Experience January 2009 - June 2009
Job Custom Logo Program Account Manager at YETI Coolers
Industry Sporting Goods
Experience
YETI Coolers June 2015 - Present
Austin City Limits Live March 2013 - Present
YETI Coolers July 2012 - June 2015
Savannah Stopover Music Festival January 2011 - July 2012
Soap On A Rope Building Maintenance August 2011 - April 2012
Appalachian Secrets August 2010 - August 2011
Convergys January 2009 - June 2009
VeriSign Inc, VeriSign Communication Services October 2004 - December 2008
Savannah Sand Gnats March 2004 - September 2004
Skills
Sales, Customer Service, Management, Social Media Marketing, Social Media, Social Networking, Microsoft Office, Telecommunications, Customer Satisfaction, Account Management, Salesforce.com, Retail, Marketing, Public Relations, Project Management, Online Marketing, Direct Sales, Networking, Event Planning, Sales Operations, Event Management, Promotions, Email Marketing, Business Development, Marketing Communications, Mobile Devices, Advertising, Strategic Planning, Inventory Management, Photography, WordPress, Online Advertising, Product Management, Product Marketing, Leadership, Customer Relations, Writing, Microsoft Excel, QuickBooks, Music Industry, Media Relations, Digital Media, Cold Calling, Project Planning, Invoicing, Competitive Analysis, Billing, Communication, Relationship Management
Education
Georgia State University 1999 — 2002
B.A, Journalism
Georgia State University
Bachelor of Arts (B.A.) Journalism, Journalism
YETI Coolers June 2015 - Present
Austin City Limits Live March 2013 - Present
YETI Coolers July 2012 - June 2015
Savannah Stopover Music Festival January 2011 - July 2012
Soap On A Rope Building Maintenance August 2011 - April 2012
Appalachian Secrets August 2010 - August 2011
Convergys January 2009 - June 2009
VeriSign Inc, VeriSign Communication Services October 2004 - December 2008
Savannah Sand Gnats March 2004 - September 2004
Skills
Sales, Customer Service, Management, Social Media Marketing, Social Media, Social Networking, Microsoft Office, Telecommunications, Customer Satisfaction, Account Management, Salesforce.com, Retail, Marketing, Public Relations, Project Management, Online Marketing, Direct Sales, Networking, Event Planning, Sales Operations, Event Management, Promotions, Email Marketing, Business Development, Marketing Communications, Mobile Devices, Advertising, Strategic Planning, Inventory Management, Photography, WordPress, Online Advertising, Product Management, Product Marketing, Leadership, Customer Relations, Writing, Microsoft Excel, QuickBooks, Music Industry, Media Relations, Digital Media, Cold Calling, Project Planning, Invoicing, Competitive Analysis, Billing, Communication, Relationship Management
Education
Georgia State University 1999 — 2002
B.A, Journalism
Georgia State University
Bachelor of Arts (B.A.) Journalism, Journalism
Christina Chagas's Convergys Experience May 2013 - November 2013
Job xxxxxxx
Industry Pharmaceuticals
Experience
Chrysler Group LLC September 2014 - December 2014
Convergys May 2013 - November 2013
AstraZeneca April 2008 - April 2012
Schering-Plough Research Institute November 2006 - October 2007
United Medical Ltda. July 2005 - November 2006
Roche Pharmaceuticals February 1995 - May 2005
Skills
Strategic Planning, Sales Management, Customer Relations, Sales Force..., Pharmaceuticals, Hospitals, Teamwork, English, Spanish, Negotiation, Microsoft Office, Pharmaceutical Industry, Sales Effectiveness
Education
Fundação Getulio Vargas / FGV 2006 — 2008
Master of Business Administration (MBA), MBA
Ohio University 2007 — 2007
Master of Business Administration (MBA) - Extension., International Strategic Business Leadership Paths to the Future for Brazilians Managers
Universidade Estacio de Sá 2000 — 2001
Post-Graduation, Marketing
Universidade Federal do Rio de Janeiro 1987 — 1992
Bachelor of Pharmacy (BPharm), Pharmacy
Chrysler Group LLC September 2014 - December 2014
Convergys May 2013 - November 2013
AstraZeneca April 2008 - April 2012
Schering-Plough Research Institute November 2006 - October 2007
United Medical Ltda. July 2005 - November 2006
Roche Pharmaceuticals February 1995 - May 2005
Skills
Strategic Planning, Sales Management, Customer Relations, Sales Force..., Pharmaceuticals, Hospitals, Teamwork, English, Spanish, Negotiation, Microsoft Office, Pharmaceutical Industry, Sales Effectiveness
Education
Fundação Getulio Vargas / FGV 2006 — 2008
Master of Business Administration (MBA), MBA
Ohio University 2007 — 2007
Master of Business Administration (MBA) - Extension., International Strategic Business Leadership Paths to the Future for Brazilians Managers
Universidade Estacio de Sá 2000 — 2001
Post-Graduation, Marketing
Universidade Federal do Rio de Janeiro 1987 — 1992
Bachelor of Pharmacy (BPharm), Pharmacy
Felicia Mcilwain's Convergys Experience October 2014 - July 2015
Job WestMed Practice Partners
Industry Health, Wellness and Fitness
Experience
WESTMED Practice Partners July 2015 - Present
Convergys October 2014 - July 2015
Aerotek Contract for Lash Group October 2013 - January 2014
Webber Family Dentistry March 2013 - October 2013
Gardner-Webb University May 2009 - August 2012
Connextions September 2011 - November 2011
Aerotek Contract for Lash Group November 2008 - May 2011
Skills
Customer Service, Health Insurance, Leadership, Time Management, Data Entry, Microsoft Office, Teamwork, Administration, Databases, Claim, PowerPoint, Microsoft Excel, Computers, Medicare/Medicaid..., Health, Medical Terminology, Medical Billing, Third Party Billing
Education
Gardner-Webb University 2009 — 2012
Bachelors of Science, Business Administration
WESTMED Practice Partners July 2015 - Present
Convergys October 2014 - July 2015
Aerotek Contract for Lash Group October 2013 - January 2014
Webber Family Dentistry March 2013 - October 2013
Gardner-Webb University May 2009 - August 2012
Connextions September 2011 - November 2011
Aerotek Contract for Lash Group November 2008 - May 2011
Skills
Customer Service, Health Insurance, Leadership, Time Management, Data Entry, Microsoft Office, Teamwork, Administration, Databases, Claim, PowerPoint, Microsoft Excel, Computers, Medicare/Medicaid..., Health, Medical Terminology, Medical Billing, Third Party Billing
Education
Gardner-Webb University 2009 — 2012
Bachelors of Science, Business Administration
Joe Reynolds Joe Reynolds's Convergys Experience November 2006 - December 2011
Job SVP, Business Development & Customer Experience
Industry Outsourcing/Offshoring
Experience
Ideal Contact Center December 2014 - Present
Teleperformance USA January 2012 - October 2014
Convergys November 2006 - December 2011
Minacs Worldwide January 2003 - November 2006
EDS November 1988 - November 2002
Skills
BPO, Outsourcing, Team Management, Management, Lead Generation, CRM, Sales Management, Call Centers, Program Management, Business Development, Managed Services, Selling, SaaS, Professional Services, Financial Services, Vendor Management, Strategy, Solution Selling, Leadership, Data Center, Telecommunications, Customer Service
Education
George Mason University 1983 — 1988
Economics
Ideal Contact Center December 2014 - Present
Teleperformance USA January 2012 - October 2014
Convergys November 2006 - December 2011
Minacs Worldwide January 2003 - November 2006
EDS November 1988 - November 2002
Skills
BPO, Outsourcing, Team Management, Management, Lead Generation, CRM, Sales Management, Call Centers, Program Management, Business Development, Managed Services, Selling, SaaS, Professional Services, Financial Services, Vendor Management, Strategy, Solution Selling, Leadership, Data Center, Telecommunications, Customer Service
Education
George Mason University 1983 — 1988
Economics
John J. Sandoval, ITILv3, SSGB's Convergys Experience 2005 - 2006
Job Lead Associate at Booz Allen Hamilton
Industry Management Consulting
Experience
Booz Allen Hamilton October 2014 - Present
Agilex Technologies May 2013 - September 2014
Gartner March 2011 - February 2013
Gartner August 2008 - March 2011
Customer Value Partners (CVP) September 2007 - August 2008
BearingPoint November 2005 - September 2007
Convergys 2005 - 2006
E*TRADE Financial November 2001 - July 2004
Skills
Business Development, Business Analysis, Program Management, Management Consulting, IT Strategy, PMP, Process Improvement, Project Management, Risk Management, PMO, Cross-functional Team..., Requirements Analysis, ITIL, CRM, Change Management, Business Process, Governance, Strategy, IT Service Management, Integration, Enterprise Architecture, Leadership, Cloud Computing, SDLC, Team Leadership, Training, Analysis, Strategic Planning, Team Building, Management, Security, Data Center, IT Management, Business Intelligence, Software Project..., Disaster Recovery, Business Process..., Vendor Management, Requirements Gathering, Outsourcing, Project Portfolio..., Consulting, Information Technology, Business Transformation, Professional Services, Software Documentation, ERP, Testing, Enterprise Software, Six Sigma
Education
George Mason University
Booz Allen Hamilton October 2014 - Present
Agilex Technologies May 2013 - September 2014
Gartner March 2011 - February 2013
Gartner August 2008 - March 2011
Customer Value Partners (CVP) September 2007 - August 2008
BearingPoint November 2005 - September 2007
Convergys 2005 - 2006
E*TRADE Financial November 2001 - July 2004
Skills
Business Development, Business Analysis, Program Management, Management Consulting, IT Strategy, PMP, Process Improvement, Project Management, Risk Management, PMO, Cross-functional Team..., Requirements Analysis, ITIL, CRM, Change Management, Business Process, Governance, Strategy, IT Service Management, Integration, Enterprise Architecture, Leadership, Cloud Computing, SDLC, Team Leadership, Training, Analysis, Strategic Planning, Team Building, Management, Security, Data Center, IT Management, Business Intelligence, Software Project..., Disaster Recovery, Business Process..., Vendor Management, Requirements Gathering, Outsourcing, Project Portfolio..., Consulting, Information Technology, Business Transformation, Professional Services, Software Documentation, ERP, Testing, Enterprise Software, Six Sigma
Education
George Mason University
Tony Sopranzi's Convergys Experience January 2004 - August 2008
Job PS Executive, Global Resource Management at Bentley Systems
Industry Computer Software
Experience
Bentley Systems July 2013 - Present
Instructional Design Services, SBI October 2012 - July 2013
Fiserv September 2011 - October 2012
AMERICAN SYSTEMS October 2010 - July 2011
RTM Consulting, Inc. August 2008 - November 2010
Instructional Design Services, SBI, Inc May 2009 - September 2010
Convergys January 2004 - August 2008
Sprint May 1999 - June 2000
Midwest Consulting Group May 1998 - May 1999
Education
George Mason University 1992 — 1994
Master of Education, Currculum and Instruction
Radford University 1982 — 1986
BA, English
Radford University 1982 — 1986
BA, Spanish
Bentley Systems July 2013 - Present
Instructional Design Services, SBI October 2012 - July 2013
Fiserv September 2011 - October 2012
AMERICAN SYSTEMS October 2010 - July 2011
RTM Consulting, Inc. August 2008 - November 2010
Instructional Design Services, SBI, Inc May 2009 - September 2010
Convergys January 2004 - August 2008
Sprint May 1999 - June 2000
Midwest Consulting Group May 1998 - May 1999
Education
George Mason University 1992 — 1994
Master of Education, Currculum and Instruction
Radford University 1982 — 1986
BA, English
Radford University 1982 — 1986
BA, Spanish
Carl Wohletz, Jr.'s Convergys Experience July 2001 - April 2003
Job Senior Director
Industry Information Technology and Services
Experience
The College Board April 2003 - Present
Convergys July 2001 - April 2003
Xpedior January 1998 - June 2001
GTSI 1998 - 2000
Skills
SDLC, PMP, ITIL, Disaster Recovery, Agile Methodologies, Data Center, Program Management, Business Intelligence, Vendor Management, Enterprise Architecture, IT Strategy, SOA, CMMI, Business Process, Change Management, Integration, Process Improvement, Software Development
Education
University of Virginia 2007 — 2008
Masters of Science, Management Information Technology
George Mason University 1994 — 1997
BS, Public Admin
The College Board April 2003 - Present
Convergys July 2001 - April 2003
Xpedior January 1998 - June 2001
GTSI 1998 - 2000
Skills
SDLC, PMP, ITIL, Disaster Recovery, Agile Methodologies, Data Center, Program Management, Business Intelligence, Vendor Management, Enterprise Architecture, IT Strategy, SOA, CMMI, Business Process, Change Management, Integration, Process Improvement, Software Development
Education
University of Virginia 2007 — 2008
Masters of Science, Management Information Technology
George Mason University 1994 — 1997
BS, Public Admin
Christine Fromond's Convergys Experience January 2009 - April 2011
Job IT Applications Designer II at Gulfstream Aerospace
Industry Computer Software
Experience
Gulfstream Aerospace December 2011 - Present
Computer Sciences Corporation May 2011 - December 2011
Convergys January 2009 - April 2011
VeriSign September 2005 - December 2008
VeriSign January 2004 - September 2005
VeriSign January 2002 - January 2004
H.O. Systems June 1998 - January 2002
Skills
Visio, Unix, Software Development, Wireless, Testing, Oracle, SQL, XML, Web Services, Java, Project Management, Software Documentation, Java Enterprise Edition, PL/SQL, Management, Databases, HTML, Program Management, Training, Quality Assurance, Access, Troubleshooting, Analysis, Integration, SDLC, Web Applications, Business Process, Team Leadership, Windows, Requirements Analysis, JSP, Telecommunications, Software Project..., Visual Studio, Leadership, Transaction Processing, Vendor Management, Business Intelligence, Agile Methodologies, SharePoint, Programming, Business Analysis
Education
Georgia Southern University 1993 — 1998
Bachelor of Science in Business Administration, Computer Information Systems
Georgia Southern University 1993 — 1998
Bachelor of Science, Psychology
Peach County High School
Westfield Middle School
Gulfstream Aerospace December 2011 - Present
Computer Sciences Corporation May 2011 - December 2011
Convergys January 2009 - April 2011
VeriSign September 2005 - December 2008
VeriSign January 2004 - September 2005
VeriSign January 2002 - January 2004
H.O. Systems June 1998 - January 2002
Skills
Visio, Unix, Software Development, Wireless, Testing, Oracle, SQL, XML, Web Services, Java, Project Management, Software Documentation, Java Enterprise Edition, PL/SQL, Management, Databases, HTML, Program Management, Training, Quality Assurance, Access, Troubleshooting, Analysis, Integration, SDLC, Web Applications, Business Process, Team Leadership, Windows, Requirements Analysis, JSP, Telecommunications, Software Project..., Visual Studio, Leadership, Transaction Processing, Vendor Management, Business Intelligence, Agile Methodologies, SharePoint, Programming, Business Analysis
Education
Georgia Southern University 1993 — 1998
Bachelor of Science in Business Administration, Computer Information Systems
Georgia Southern University 1993 — 1998
Bachelor of Science, Psychology
Peach County High School
Westfield Middle School
Anita Prather Harvell's Convergys Experience January 2003 - Present
Job
Industry Information Technology and Services
Experience
North Country Arts Council January 2014 - Present
North Country Arts Council 2010 - Present
Sackets Harbor Chamber of Commerce 2010 - Present
Convergys January 2003 - Present
PH Consulting May 1997 - Present
Skills
Instructional Design, Training, Curriculum Development, Leadership, Technical Support, Troubleshooting, Computer Hardware, Call Center, Instructional Technology, Process Improvement, Active Directory, Windows, Servers, Network Administration, Windows Server, System Administration, Call Centers, Software Documentation, Mentoring, Networking, Instructor-led Training, Customer Service, Help Desk Support, Cisco Technologies, Technology Integration, Team Leadership, Hands-on Training, IT Operations
Education
State University of New York College at Potsdam 2000 — 2002
MEd
Georgia Institute of Technology 1980 — 1986
BIE
North Country Arts Council January 2014 - Present
North Country Arts Council 2010 - Present
Sackets Harbor Chamber of Commerce 2010 - Present
Convergys January 2003 - Present
PH Consulting May 1997 - Present
Skills
Instructional Design, Training, Curriculum Development, Leadership, Technical Support, Troubleshooting, Computer Hardware, Call Center, Instructional Technology, Process Improvement, Active Directory, Windows, Servers, Network Administration, Windows Server, System Administration, Call Centers, Software Documentation, Mentoring, Networking, Instructor-led Training, Customer Service, Help Desk Support, Cisco Technologies, Technology Integration, Team Leadership, Hands-on Training, IT Operations
Education
State University of New York College at Potsdam 2000 — 2002
MEd
Georgia Institute of Technology 1980 — 1986
BIE
Greg Gardner's Convergys Experience March 2005 - March 2006
Job Lead Project Manager at Accenture c/o AT&T
Industry Information Technology and Services
Experience
Accenture (client: AT&T) July 2011 - Present
CPSI April 2010 - July 2011
The Bakery Cafe Market February 2009 - February 2010
Crown Partners October 2007 - January 2009
Perficient @ Northrop Grumman May 2007 - October 2007
Convergys March 2005 - March 2006
Accenture (client: AT&T formerly BellSouth Telecommunications) October 1999 - March 2005
Epic Learning March 1998 - October 1999
TAB August 1997 - February 1998
Iron Mountain Records Management July 1995 - August 1997
Skills
Enterprise Content..., Telecommunications, Documentum, Software Project..., SDLC, Business Analysis, Integration, Project Management, Program Management, Requirements Analysis, IT Strategy, Requirements Gathering, Quality Assurance, Management, PMP, Leadership, Team Management, Risk Management, Testing, Business Process, MS Project, Software Implementation, Vendor Management, PMO, Business Intelligence, Business Process...
Education
Epic Learning 1997 — 1998
MSCE CERTIFICATION - NT 4.0 PLATFORM
Georgia Southern University 1990 — 1994
BA, Communications
crestwood high school 1985 — 1989
Accenture (client: AT&T) July 2011 - Present
CPSI April 2010 - July 2011
The Bakery Cafe Market February 2009 - February 2010
Crown Partners October 2007 - January 2009
Perficient @ Northrop Grumman May 2007 - October 2007
Convergys March 2005 - March 2006
Accenture (client: AT&T formerly BellSouth Telecommunications) October 1999 - March 2005
Epic Learning March 1998 - October 1999
TAB August 1997 - February 1998
Iron Mountain Records Management July 1995 - August 1997
Skills
Enterprise Content..., Telecommunications, Documentum, Software Project..., SDLC, Business Analysis, Integration, Project Management, Program Management, Requirements Analysis, IT Strategy, Requirements Gathering, Quality Assurance, Management, PMP, Leadership, Team Management, Risk Management, Testing, Business Process, MS Project, Software Implementation, Vendor Management, PMO, Business Intelligence, Business Process...
Education
Epic Learning 1997 — 1998
MSCE CERTIFICATION - NT 4.0 PLATFORM
Georgia Southern University 1990 — 1994
BA, Communications
crestwood high school 1985 — 1989
Deborah Buenaflor's Convergys Experience October 2008 - May 2010
Job IT PM at Capital Markets Cooperative
Industry Financial Services
Experience
Capital Markets Cooperative July 2013 - Present
Robert Half International March 2013 - July 2013
TEKsystems January 2013 - March 2013
Fortegra Financial May 2012 - January 2013
NorthgateArinso (Formerly Convergys - HRM) June 2010 - April 2012
Convergys October 2008 - May 2010
MedImmune, LLC, an AstraZeneca company March 2006 - October 2008
MedImmune, Inc January 2000 - February 2006
CNL, Inc. 1998 - 2000
Skills
SAP, Business Analysis, Documentation, Process Improvement, Requirements Analysis, Vendor Management, Project Management, Visio, ERP, SharePoint, SAP HR, Sarbanes-Oxley Act, Business Process..., Resource Management, HRIS, SAP R/3, Benefits Administration, Outsourcing, Quality Assurance, Human Resources, Requirements Gathering, SDLC, Leadership, Software Documentation
Education
George Mason University 2008 — 2008
Certificate, Human Resource Management
University of Maryland University College 2002 — 2005
MBA, Business
University of Central Florida 1993 — 1998
BSBA, Finance
Capital Markets Cooperative July 2013 - Present
Robert Half International March 2013 - July 2013
TEKsystems January 2013 - March 2013
Fortegra Financial May 2012 - January 2013
NorthgateArinso (Formerly Convergys - HRM) June 2010 - April 2012
Convergys October 2008 - May 2010
MedImmune, LLC, an AstraZeneca company March 2006 - October 2008
MedImmune, Inc January 2000 - February 2006
CNL, Inc. 1998 - 2000
Skills
SAP, Business Analysis, Documentation, Process Improvement, Requirements Analysis, Vendor Management, Project Management, Visio, ERP, SharePoint, SAP HR, Sarbanes-Oxley Act, Business Process..., Resource Management, HRIS, SAP R/3, Benefits Administration, Outsourcing, Quality Assurance, Human Resources, Requirements Gathering, SDLC, Leadership, Software Documentation
Education
George Mason University 2008 — 2008
Certificate, Human Resource Management
University of Maryland University College 2002 — 2005
MBA, Business
University of Central Florida 1993 — 1998
BSBA, Finance
Bracken Edwards's Convergys Experience 2009 - May 2012
Job Sr. Analyst at NetCracker
Industry Computer Software
Experience
NetCracker May 2012 - Present
Convergys 2009 - May 2012
VeriSign March 2008 - December 2008
VeriSign October 2005 - March 2008
VeriSign July 2001 - October 2005
VeriSign January 2001 - July 2001
VeriSign January 2000 - January 2001
H.O. Systems October 1998 - January 2000
H.O. Software August 1998 - October 1998
First Union National Bank August 1997 - August 1998
Skills
Business Analysis, SDLC, Visio, Oracle, Telecommunications, Requirements Gathering
Education
Georgia Southern University - College of Business Administration 1993 — 1997
Memorial Day School 1990 — 1993
NetCracker May 2012 - Present
Convergys 2009 - May 2012
VeriSign March 2008 - December 2008
VeriSign October 2005 - March 2008
VeriSign July 2001 - October 2005
VeriSign January 2001 - July 2001
VeriSign January 2000 - January 2001
H.O. Systems October 1998 - January 2000
H.O. Software August 1998 - October 1998
First Union National Bank August 1997 - August 1998
Skills
Business Analysis, SDLC, Visio, Oracle, Telecommunications, Requirements Gathering
Education
Georgia Southern University - College of Business Administration 1993 — 1997
Memorial Day School 1990 — 1993
Fernando Boccanera's Convergys Experience 1996 - 2002
Job IT Project Manager at US Patent and Trademark Office
Industry Computer Software
Experience
US Patent and Trademark Office February 2015 - Present
OPM (Office of Personnel Management) March 2011 - January 2015
SAGGROUP 1995 - 2012
OPM November 2009 - March 2011
CRISS Inc. February 2002 - August 2010
Convergys 1996 - 2002
Skills
z/OS, ADABAS, NATURAL, DB2, Project Management, Java, Software Architecture, Software Engineering, SDLC, SOA, Software Project..., COBOL, Software Development, Performance Tuning, Oracle, Architecture, Integration, JCL, Requirements Analysis, PMP, Databases, Database Design, CICS, Architectures, Enterprise Architecture, Business Intelligence, SQL, Visio, Database Administration
Education
George Mason University 2010 — 2014
Master, Information Technology
George Mason University 1996 — 1998
Master, Software Engineering
US Patent and Trademark Office February 2015 - Present
OPM (Office of Personnel Management) March 2011 - January 2015
SAGGROUP 1995 - 2012
OPM November 2009 - March 2011
CRISS Inc. February 2002 - August 2010
Convergys 1996 - 2002
Skills
z/OS, ADABAS, NATURAL, DB2, Project Management, Java, Software Architecture, Software Engineering, SDLC, SOA, Software Project..., COBOL, Software Development, Performance Tuning, Oracle, Architecture, Integration, JCL, Requirements Analysis, PMP, Databases, Database Design, CICS, Architectures, Enterprise Architecture, Business Intelligence, SQL, Visio, Database Administration
Education
George Mason University 2010 — 2014
Master, Information Technology
George Mason University 1996 — 1998
Master, Software Engineering
Jamie Kaigler's Convergys Experience January 2009 - May 2011
Job IT Services Specialist
Industry Computer Software
Experience
Georgia Southern University June 2012 - Present
Convergys January 2009 - May 2011
VeriSign January 2007 - December 2009
VeriSign January 2004 - December 2006
H.O. Systems 2000 - December 2003
Skills
IT Service Management, Linux, SQL, Integration, Visio, System Administration, Technical Support, Unix, Windows Server, Microsoft SQL Server, Testing, Virtualization, Operating Systems, Oracle, Active Directory, SharePoint, Cloud Computing, Enterprise Architecture, Software Documentation, Databases, VMware, IT Infrastructure..., Software Development, Vendor Management, DNS, Solaris, Computer Hardware, Disaster Recovery, XML, Systems Analysis, Security, Software Project..., Telecommunications, TCP/IP, Agile Methodologies, IT Operations, Servers, Data Center, Network Security, Microsoft Exchange
Education
Georgia Southern University 1990 — 1992
Bachelor of Science (BS), Accounting
Georgia Southern University June 2012 - Present
Convergys January 2009 - May 2011
VeriSign January 2007 - December 2009
VeriSign January 2004 - December 2006
H.O. Systems 2000 - December 2003
Skills
IT Service Management, Linux, SQL, Integration, Visio, System Administration, Technical Support, Unix, Windows Server, Microsoft SQL Server, Testing, Virtualization, Operating Systems, Oracle, Active Directory, SharePoint, Cloud Computing, Enterprise Architecture, Software Documentation, Databases, VMware, IT Infrastructure..., Software Development, Vendor Management, DNS, Solaris, Computer Hardware, Disaster Recovery, XML, Systems Analysis, Security, Software Project..., Telecommunications, TCP/IP, Agile Methodologies, IT Operations, Servers, Data Center, Network Security, Microsoft Exchange
Education
Georgia Southern University 1990 — 1992
Bachelor of Science (BS), Accounting
Janeva Neely's Convergys Experience January 2009 - October 2009
Job Technical Writer at CommSoft
Industry Telecommunications
Experience
CommSoft October 2009 - Present
Convergys January 2009 - October 2009
VeriSign February 2008 - December 2008
VeriSign, Inc. July 2006 - February 2008
VeriSign October 2001 - July 2006
H.O. Systems, Inc. (acquired by VRSN in 2001) July 2001 - October 2001
H.O. Systems, Inc. May 2000 - July 2001
H.O. Systems, Inc. October 1998 - May 2000
H.O. Software, Inc. January 1998 - October 1998
Skills
Technical Writing, Online Help, Knowledge Base, Requirements Gathering, Telecommunications, Wireless, Billing, MadCap Flare, RoboHelp, FrameMaker, Visio, HTML, XML, Microsoft Office, Technical Documentation, Adobe Acrobat, Invoicing, Business Analysis, Business Process, Requirements Analysis, Software Documentation, Technical Communication, Leadership, SharePoint, Editing, Training, Management, Integration, Manuals, Unix, Project Management, Wikis, Troubleshooting, SDLC
Education
Georgia Southern University 1996 — 1998
MA, Sociology
Georgia Southern University 1990 — 1994
BA, English and Sociology
CommSoft October 2009 - Present
Convergys January 2009 - October 2009
VeriSign February 2008 - December 2008
VeriSign, Inc. July 2006 - February 2008
VeriSign October 2001 - July 2006
H.O. Systems, Inc. (acquired by VRSN in 2001) July 2001 - October 2001
H.O. Systems, Inc. May 2000 - July 2001
H.O. Systems, Inc. October 1998 - May 2000
H.O. Software, Inc. January 1998 - October 1998
Skills
Technical Writing, Online Help, Knowledge Base, Requirements Gathering, Telecommunications, Wireless, Billing, MadCap Flare, RoboHelp, FrameMaker, Visio, HTML, XML, Microsoft Office, Technical Documentation, Adobe Acrobat, Invoicing, Business Analysis, Business Process, Requirements Analysis, Software Documentation, Technical Communication, Leadership, SharePoint, Editing, Training, Management, Integration, Manuals, Unix, Project Management, Wikis, Troubleshooting, SDLC
Education
Georgia Southern University 1996 — 1998
MA, Sociology
Georgia Southern University 1990 — 1994
BA, English and Sociology
Karen Deli's Convergys Experience January 1996 - August 2002
Job CEO at Patronus Medical Corp
Industry Hospital & Health Care
Experience
Patronus Medical Corp November 2013 - Present
Specialists on Call May 2007 - October 2012
On Assignment August 2002 - December 2003
Convergys January 1996 - August 2002
Multiservices MaxWorldwide 1996 - 2002
Skills
Healthcare, Strategic Planning, Organizational..., Change Management, Healthcare Information..., Program Management, Process Improvement, Business Development, Business Strategy, Team Leadership, Project Management, Telehealth, eHealth, Telemedicine, Operations Management, Operational Excellence, Leadership, Start-ups, Strategy, Quality Assurance, Healthcare Management, Physicians, Analysis
Education
Georgetown University - The McDonough School of Business 2011 — 2012
Masters, Leadership
University of Virginia 1982 — 1986
BA, Psychology and Sociology
Patronus Medical Corp November 2013 - Present
Specialists on Call May 2007 - October 2012
On Assignment August 2002 - December 2003
Convergys January 1996 - August 2002
Multiservices MaxWorldwide 1996 - 2002
Skills
Healthcare, Strategic Planning, Organizational..., Change Management, Healthcare Information..., Program Management, Process Improvement, Business Development, Business Strategy, Team Leadership, Project Management, Telehealth, eHealth, Telemedicine, Operations Management, Operational Excellence, Leadership, Start-ups, Strategy, Quality Assurance, Healthcare Management, Physicians, Analysis
Education
Georgetown University - The McDonough School of Business 2011 — 2012
Masters, Leadership
University of Virginia 1982 — 1986
BA, Psychology and Sociology
Michelle Jacobellis's Convergys Experience 2008 - 2014
Job Training Facilitator / Team Supervisor specializing in Software and Customer Service
Industry Professional Training & Coaching
Experience
The Bauman Group 2014 - Present
Convergys 2008 - 2014
BankAtlantic 2006 - 2008
Skills
Job Coaching, Team Development, Telecommunications, Training Facilitation, Training & Development, Training Course..., Technical Product..., Interpersonal..., Adult Learning Theory, Critical Thinking, Troubleshooting, Reporting and Analysis, MS Office, SharePoint Designer, iWork, Computer Software..., Customer Service, Team Leadership, Banking, Credit, Coaching, Soft Skills, Workshop Facilitation, Performance Management, Training, Training Delivery, Team Building
Education
Georgia Southern University - College of Business Administration 1997 — 2000
The Bauman Group 2014 - Present
Convergys 2008 - 2014
BankAtlantic 2006 - 2008
Skills
Job Coaching, Team Development, Telecommunications, Training Facilitation, Training & Development, Training Course..., Technical Product..., Interpersonal..., Adult Learning Theory, Critical Thinking, Troubleshooting, Reporting and Analysis, MS Office, SharePoint Designer, iWork, Computer Software..., Customer Service, Team Leadership, Banking, Credit, Coaching, Soft Skills, Workshop Facilitation, Performance Management, Training, Training Delivery, Team Building
Education
Georgia Southern University - College of Business Administration 1997 — 2000
Betheena Baker's Convergys Experience April 2012 - Present
Job Sr. Manager, Training at Convergys
Industry Consumer Services
Experience
Convergys April 2012 - Present
Convergys November 2010 - March 2012
Convergys March 2004 - May 2010
Skills
Project Planning, Property Management, Contract Negotiation, Strategic Consulting, Training, Team Building, Budget Reconciliation, Leadership Development, Cross-functional Team..., Analytics, Curriculum Design, Organizational..., Recruiting, Restructuring, Risk Management, Strategic Planning, Problem Solving, Succession Planning, Mentoring, Facilities Management, Forecasting, Database Administration, Performance Consulting, Program Management, Call Centers, Performance Management, Business Process, Process Improvement, Instructional Design, BPO, Training Delivery, Management, Outsourcing, Change Management, Vendor Management
Education
Georgia Southwestern State University 2013 — 2015
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Darton College 2007 — 2009
AS, Business Administration
Convergys April 2012 - Present
Convergys November 2010 - March 2012
Convergys March 2004 - May 2010
Skills
Project Planning, Property Management, Contract Negotiation, Strategic Consulting, Training, Team Building, Budget Reconciliation, Leadership Development, Cross-functional Team..., Analytics, Curriculum Design, Organizational..., Recruiting, Restructuring, Risk Management, Strategic Planning, Problem Solving, Succession Planning, Mentoring, Facilities Management, Forecasting, Database Administration, Performance Consulting, Program Management, Call Centers, Performance Management, Business Process, Process Improvement, Instructional Design, BPO, Training Delivery, Management, Outsourcing, Change Management, Vendor Management
Education
Georgia Southwestern State University 2013 — 2015
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Darton College 2007 — 2009
AS, Business Administration
Will Sperow's Convergys Experience 2000 - 2003
Job Owner at Blue Bay Technology, Inc.
Industry Computer & Network Security
Experience
Hi-Tek Home LLC August 2005 - Present
Blue Bay Technology, Inc. January 2000 - Present
Convergys 2000 - 2003
Atlantic Coast Mortgage July 1997 - November 2000
Education
Keller Graduate School of Management 1997 — 1999
MBA, Business Management
George Mason University 1991 — 1996
BS & BA, Accounting & Gov't / Poltics
Lord Fairfax Community College 1989 — 1991
AA&S, General Business
Hi-Tek Home LLC August 2005 - Present
Blue Bay Technology, Inc. January 2000 - Present
Convergys 2000 - 2003
Atlantic Coast Mortgage July 1997 - November 2000
Education
Keller Graduate School of Management 1997 — 1999
MBA, Business Management
George Mason University 1991 — 1996
BS & BA, Accounting & Gov't / Poltics
Lord Fairfax Community College 1989 — 1991
AA&S, General Business
Angelee DeHaven's Convergys Experience 2005 - 2006
Job Graduate Student at George Mason Univeristy in Secondary Education: Social Studies/History
Industry Civic & Social Organization
Experience
Fairfax County Public Schools September 2013 - December 2013
Kidwell, Kent & Curran January 2009 - September 2009
John McCain 2008 September 2008 - November 2008
Mount Vernon/Lee Chamber of Commerce February 2008 - August 2008
Convergys 2005 - 2006
Skills
Legal Research, Leadership, PowerPoint, Microsoft Office, Research
Education
George Mason University 2011 — 2015
Master of Education (M.Ed.), Secondary Education: Social Studies/History, Secondary
Utah Valley University 1999 — 2003
Fairfax County Public Schools September 2013 - December 2013
Kidwell, Kent & Curran January 2009 - September 2009
John McCain 2008 September 2008 - November 2008
Mount Vernon/Lee Chamber of Commerce February 2008 - August 2008
Convergys 2005 - 2006
Skills
Legal Research, Leadership, PowerPoint, Microsoft Office, Research
Education
George Mason University 2011 — 2015
Master of Education (M.Ed.), Secondary Education: Social Studies/History, Secondary
Utah Valley University 1999 — 2003
Billy Weeks's Convergys Experience 2004 - 2009
Job Systems Architect at Atlantix Global Systems
Industry Information Technology and Services
Experience
Atlantix Global Systems October 2010 - Present
Consecta December 2009 - October 2010
AT&T July 2004 - October 2009
Convergys 2004 - 2009
Cingular 2004 - 2008
Goodman Manufacturing August 2002 - 2004
jpmorgan March 2001 - August 2002
chase manhattan April 1996 - March 2001
LUTC August 1994 - April 1996
Artery Org. 1984 - 1989
Skills
SQL, Java, C++, Objective-C, Pascal, Pdf, Clipper, PostScript, Databases, RPG, IBM iSeries, PHP, EGL, IBM AS/400, Unix, COBOL, Solution Architecture, Agile Methodologies, Software Development, Software Project..., Eclipse, SOAP, Visio, TCP/IP, Integration, Servers, Mobile Devices, Disaster Recovery, Java Enterprise Edition, DB2, Cloud Computing, Subversion, SDLC, Tomcat, Database Design, OS/400, SOA, Web Services, JavaScript, XML, Websphere
Education
George Mason University 1983 — 1988
Atlantix Global Systems October 2010 - Present
Consecta December 2009 - October 2010
AT&T July 2004 - October 2009
Convergys 2004 - 2009
Cingular 2004 - 2008
Goodman Manufacturing August 2002 - 2004
jpmorgan March 2001 - August 2002
chase manhattan April 1996 - March 2001
LUTC August 1994 - April 1996
Artery Org. 1984 - 1989
Skills
SQL, Java, C++, Objective-C, Pascal, Pdf, Clipper, PostScript, Databases, RPG, IBM iSeries, PHP, EGL, IBM AS/400, Unix, COBOL, Solution Architecture, Agile Methodologies, Software Development, Software Project..., Eclipse, SOAP, Visio, TCP/IP, Integration, Servers, Mobile Devices, Disaster Recovery, Java Enterprise Edition, DB2, Cloud Computing, Subversion, SDLC, Tomcat, Database Design, OS/400, SOA, Web Services, JavaScript, XML, Websphere
Education
George Mason University 1983 — 1988
Julie Crosby's Convergys Experience November 2004 - June 2010
Job VP, IT Application Manager at CIT
Industry Information Technology and Services
Experience
CIT August 2014 - Present
iCube CSI June 2012 - August 2014
NorthgateArinso June 2010 - April 2012
Convergys November 2004 - June 2010
CitiStreet June 2002 - November 2004
B/E Aerospace May 2001 - June 2002
Fleetwood Homes, Inc December 1998 - January 2001
OSG Tap & Die, Inc. August 1994 - December 1998
Skills
HRIS, Benefits Administration, Documentation, Payroll Processing, Compensation..., Software Project..., Offshore Management, Human Resources, Payroll, Personnel Management, Process Improvement, Program Management, SAP HR, SDLC, SharePoint, Software Documentation, Training, Vendor Management, Outsourcing, Employee Benefits, CRM, Change Management, Employee Relations, Integration, SAP, PeopleSoft, Taleo
Education
Georgia Southern University 1997 — 1998
Master, Business Administration
Mercer University 1983 — 1987
Bachelor of Business Administration, Management
CIT August 2014 - Present
iCube CSI June 2012 - August 2014
NorthgateArinso June 2010 - April 2012
Convergys November 2004 - June 2010
CitiStreet June 2002 - November 2004
B/E Aerospace May 2001 - June 2002
Fleetwood Homes, Inc December 1998 - January 2001
OSG Tap & Die, Inc. August 1994 - December 1998
Skills
HRIS, Benefits Administration, Documentation, Payroll Processing, Compensation..., Software Project..., Offshore Management, Human Resources, Payroll, Personnel Management, Process Improvement, Program Management, SAP HR, SDLC, SharePoint, Software Documentation, Training, Vendor Management, Outsourcing, Employee Benefits, CRM, Change Management, Employee Relations, Integration, SAP, PeopleSoft, Taleo
Education
Georgia Southern University 1997 — 1998
Master, Business Administration
Mercer University 1983 — 1987
Bachelor of Business Administration, Management
Laurie Crawley's Convergys Experience April 2011 - July 2011
Job Support Technician
Industry Information Technology and Services
Experience
Carolina IT Profess July 2011 - Present
Lowe's Home Improvement 2012 - 2013
Convergys April 2011 - July 2011
Carolinas Medical Center - Lincoln March 2010 - June 2011
Target November 2009 - January 2010
Transportation Insight March 2008 - February 2009
Bank of America February 2001 - June 2007
Bank of America July 1999 - February 2001
Bank of America June 1996 - February 1999
Skills
Analysis, Retail, Process Improvement, Supply Chain, Customer Satisfaction, Operations Management, Training, Supply Chain Management, Inventory Management, Six Sigma, Access, Data Entry, Shipping, Outlook, Transportation, Change Management, Account Management, Team Building, Forecasting, Salesforce.com, Core Banking, Customer Service, Time Management, Troubleshooting
Education
Gaston College 2008 — 2009
Cerificate, Logistics
Gardner-Webb University 2004 — 2007
MBA, International Business Administration
Gardner-Webb University 2002 — 2004
B.S., Business Administration
Herkimer County Community College 1987 — 1989
AAS, Criminal Justice and Corrections
Carolina IT Profess July 2011 - Present
Lowe's Home Improvement 2012 - 2013
Convergys April 2011 - July 2011
Carolinas Medical Center - Lincoln March 2010 - June 2011
Target November 2009 - January 2010
Transportation Insight March 2008 - February 2009
Bank of America February 2001 - June 2007
Bank of America July 1999 - February 2001
Bank of America June 1996 - February 1999
Skills
Analysis, Retail, Process Improvement, Supply Chain, Customer Satisfaction, Operations Management, Training, Supply Chain Management, Inventory Management, Six Sigma, Access, Data Entry, Shipping, Outlook, Transportation, Change Management, Account Management, Team Building, Forecasting, Salesforce.com, Core Banking, Customer Service, Time Management, Troubleshooting
Education
Gaston College 2008 — 2009
Cerificate, Logistics
Gardner-Webb University 2004 — 2007
MBA, International Business Administration
Gardner-Webb University 2002 — 2004
B.S., Business Administration
Herkimer County Community College 1987 — 1989
AAS, Criminal Justice and Corrections
Coury Cast's Convergys Experience June 2003 - September 2005
Job IT Infrastructure Process Analyst at Boeing
Industry Information Technology and Services
Experience
Boeing August 2013 - Present
Sprint Nextel June 2010 - August 2013
Colorado Star Appraisals October 2005 - December 2011
Convergys June 2003 - September 2005
Skills
Project Management, SQL, Program Management, Telecommunications, Systems Analysis, IT Governance, Change Management, Configuration Management, Process Management, Data Analysis, Database Management, Server Management, Relational Databases, Database Admin, Network Security, Release Management, ITIL v3 Foundations..., Public Speaking, Management, Customer Service, System Administration
Education
Georgetown University 2015 — 2017
Master's degree, Technology Management
Colorado Tech 2008 — 2012
Bachelor of Science, Information Technology
Montbello High School
Boeing August 2013 - Present
Sprint Nextel June 2010 - August 2013
Colorado Star Appraisals October 2005 - December 2011
Convergys June 2003 - September 2005
Skills
Project Management, SQL, Program Management, Telecommunications, Systems Analysis, IT Governance, Change Management, Configuration Management, Process Management, Data Analysis, Database Management, Server Management, Relational Databases, Database Admin, Network Security, Release Management, ITIL v3 Foundations..., Public Speaking, Management, Customer Service, System Administration
Education
Georgetown University 2015 — 2017
Master's degree, Technology Management
Colorado Tech 2008 — 2012
Bachelor of Science, Information Technology
Montbello High School
Poonam Kotak, CHRP, M.com's Convergys Experience July 1999 - August 2001
Job Human Resources Professional
Industry Human Resources
Experience
Liberty Tax Service February 2009 - Present
Fidelity Investments August 2003 - August 2008
Convergys July 1999 - August 2001
Tata Share Registry Ltd. January 1989 - May 1995
Skills
CPR and First Aid..., Workplace Hazardous..., Fall Arrest training, Business Writing, Project Management, Employee Relations, Payroll, Employee Benefits, Executive Search, Performance Appraisal, Employee Engagement, Interviews, Recruiting, Microsoft Excel, Talent Management, Strategic Planning, Sourcing, PeopleSoft, Performance Management, Onboarding, Benefits Administration, Talent Acquisition, Human Resources, Succession Planning, Organizational..., Training, New Hire Orientations, Management, Applicant Tracking..., Leadership, Personnel Management, Deferred Compensation, HR Policies, HRIS, Technical Recruiting, Organizational...
Education
George Brown College 2014 — 2014
Pre apprenticeship, Residential Air conditioning and Refrigeration mechanic
Humber College 2002 — 2003
Post Graduate in Human Resource Management, Human Resources, I -Honors
University of Mumbai
Masters, Commerce
Liberty Tax Service February 2009 - Present
Fidelity Investments August 2003 - August 2008
Convergys July 1999 - August 2001
Tata Share Registry Ltd. January 1989 - May 1995
Skills
CPR and First Aid..., Workplace Hazardous..., Fall Arrest training, Business Writing, Project Management, Employee Relations, Payroll, Employee Benefits, Executive Search, Performance Appraisal, Employee Engagement, Interviews, Recruiting, Microsoft Excel, Talent Management, Strategic Planning, Sourcing, PeopleSoft, Performance Management, Onboarding, Benefits Administration, Talent Acquisition, Human Resources, Succession Planning, Organizational..., Training, New Hire Orientations, Management, Applicant Tracking..., Leadership, Personnel Management, Deferred Compensation, HR Policies, HRIS, Technical Recruiting, Organizational...
Education
George Brown College 2014 — 2014
Pre apprenticeship, Residential Air conditioning and Refrigeration mechanic
Humber College 2002 — 2003
Post Graduate in Human Resource Management, Human Resources, I -Honors
University of Mumbai
Masters, Commerce
Kathy Schaan's Convergys Experience April 2003 - April 2006
Job Building solutions for our health and life science customers Manager, Solution Archtiecture @ SAS
Industry Computer Software
Experience
SAS November 2013 - Present
SAS January 2012 - October 2013
SAS May 2006 - December 2011
Convergys April 2003 - April 2006
IBM July 2002 - April 2003
Oracle Corporation 1995 - 1998
Sybase 1994 - 1995
Skills
Data Mining, SAS, Forecasting, Predictive Analytics, Data Security, Business Intelligence, Hadoop, Oracle, Linux, Windows 7, CISSP, Data Governance, Information Management, Solution Architecture, Data Visualization, Programming, Life Sciences, Utilities, Manufacturing, Defense Industry, Presenter, Demonstrations, Business Solutions, Teradata, Software Development, Telecommunications, Strategy, Software Project..., Professional Services, Pre-sales, Analytics, SDLC, Enterprise Software, SaaS, Leadership, Data Integration, Business Analytics, Data Warehousing, Enterprise Architecture, Big Data, Cloud Computing, OLAP, ETL, Data Quality, Defence, Lifesciences, Product Demonstration
Education
The George Washington University 1999 — 2001
Master of Science, Telecommunications and Computers
George Mason University 1989 — 1991
Master of Science, Software Systems Engineering
University of Pittsburgh 1983 — 1987
Bachelor of Science, Computer Science
SAS November 2013 - Present
SAS January 2012 - October 2013
SAS May 2006 - December 2011
Convergys April 2003 - April 2006
IBM July 2002 - April 2003
Oracle Corporation 1995 - 1998
Sybase 1994 - 1995
Skills
Data Mining, SAS, Forecasting, Predictive Analytics, Data Security, Business Intelligence, Hadoop, Oracle, Linux, Windows 7, CISSP, Data Governance, Information Management, Solution Architecture, Data Visualization, Programming, Life Sciences, Utilities, Manufacturing, Defense Industry, Presenter, Demonstrations, Business Solutions, Teradata, Software Development, Telecommunications, Strategy, Software Project..., Professional Services, Pre-sales, Analytics, SDLC, Enterprise Software, SaaS, Leadership, Data Integration, Business Analytics, Data Warehousing, Enterprise Architecture, Big Data, Cloud Computing, OLAP, ETL, Data Quality, Defence, Lifesciences, Product Demonstration
Education
The George Washington University 1999 — 2001
Master of Science, Telecommunications and Computers
George Mason University 1989 — 1991
Master of Science, Software Systems Engineering
University of Pittsburgh 1983 — 1987
Bachelor of Science, Computer Science
New Payne Deborah's Convergys Experience January 2006 - June 2009
Job Server at Applebee's
Industry Restaurants
Experience
Applebee's July 2012 - Present
Convergys January 2006 - June 2009
Education
University of Utah 2009 — 2010
Fullerton College 2004 — 2005
Applebee's July 2012 - Present
Convergys January 2006 - June 2009
Education
University of Utah 2009 — 2010
Fullerton College 2004 — 2005
Kim McQueen's Convergys Experience May 2010 - October 2011
Job Administrative Assistant
Industry Wholesale
Experience
Palmetto Supreme Organic Compost October 2011 - Present
Convergys May 2010 - October 2011
Party City July 2009 - May 2010
Skills
Customer Service, Microsoft Excel, Microsoft Word, Telephone Skills, Time Management, Office Administration, Employee Relations, Human Resources, Teamwork, Invoicing, Recruiting, Payroll, Event Planning, Team Leadership, Social Networking, Sales, Inventory Management, Retail, QuickBooks, Data Entry
Education
Gardner-Webb University 1983 — 1988
Bachelor of Applied Science (B.A.Sc.), Psychology
Gardner-Webb University 1983 — 1988
Bachelor of Applied Science (B.A.Sc.), Psychology
Palmetto Supreme Organic Compost October 2011 - Present
Convergys May 2010 - October 2011
Party City July 2009 - May 2010
Skills
Customer Service, Microsoft Excel, Microsoft Word, Telephone Skills, Time Management, Office Administration, Employee Relations, Human Resources, Teamwork, Invoicing, Recruiting, Payroll, Event Planning, Team Leadership, Social Networking, Sales, Inventory Management, Retail, QuickBooks, Data Entry
Education
Gardner-Webb University 1983 — 1988
Bachelor of Applied Science (B.A.Sc.), Psychology
Gardner-Webb University 1983 — 1988
Bachelor of Applied Science (B.A.Sc.), Psychology
Beverly Larison's Convergys Experience June 2007 - Present
Job Senior Database Administrator at Convergys
Industry Information Technology and Services
Experience
Convergys June 2007 - Present
Convergys February 2006 - June 2007
Convergys February 2002 - February 2006
iBasis February 2001 - February 2002
PriceInteractive August 1999 - February 2001
Virginia State Police January 1991 - July 1999
Skills
Call Center, IVR, Troubleshooting, Oracle, Databases, SQL, Business Intelligence, Data Warehousing, Unix Shell Scripting, Solaris, ETL, Project Management, Telecommunications, PL/SQL, Vendor Management, Microsoft SQL Server, SQL*Plus, Technical Support, Linux, Perl, Systems Analysis, Database Administration, Testing, SDLC, Visio, User Acceptance Testing, Requirements Analysis, Integration, Unix, SharePoint, Data Migration, Visual Basic, Disaster Recovery, ITIL, Networking, Software Project..., Solution Architecture, Enterprise Architecture, Requirements Gathering, Operations Management
Education
University of Phoenix 2007 — 2009
M.I.S, Information Systems
George Mason University 1997 — 1999
Certificate, Oracle Developer 2000
James Madison University 1983 — 1987
B.S., Communications, Music
Convergys June 2007 - Present
Convergys February 2006 - June 2007
Convergys February 2002 - February 2006
iBasis February 2001 - February 2002
PriceInteractive August 1999 - February 2001
Virginia State Police January 1991 - July 1999
Skills
Call Center, IVR, Troubleshooting, Oracle, Databases, SQL, Business Intelligence, Data Warehousing, Unix Shell Scripting, Solaris, ETL, Project Management, Telecommunications, PL/SQL, Vendor Management, Microsoft SQL Server, SQL*Plus, Technical Support, Linux, Perl, Systems Analysis, Database Administration, Testing, SDLC, Visio, User Acceptance Testing, Requirements Analysis, Integration, Unix, SharePoint, Data Migration, Visual Basic, Disaster Recovery, ITIL, Networking, Software Project..., Solution Architecture, Enterprise Architecture, Requirements Gathering, Operations Management
Education
University of Phoenix 2007 — 2009
M.I.S, Information Systems
George Mason University 1997 — 1999
Certificate, Oracle Developer 2000
James Madison University 1983 — 1987
B.S., Communications, Music
Patrick Murphey's Convergys Experience January 1998 - December 2009
Job ICOMS QA Analyst/Conversion Analyst at LS Technology Services
Industry Computer Software
Experience
LS Technology Services August 2012 - Present
Orasi Software January 2012 - August 2012
Primus Software Corp. June 2010 - December 2011
Convergys January 1998 - December 2009
Convergys January 1986 - January 1998
Cox Communications January 1984 - January 1986
JACORE SYSTEMS January 1983 - January 1984
Skills
Telecommunications, Account Management, Broadband, Business Analysis, Business Process, Cross-functional Team..., Customer Satisfaction, Leadership, Process Improvement, Program Management, Quality Assurance, Software Documentation, Technical Support, Testing, Vendor Management
Education
Georgia Institute of Technology 1971 — 1975
BS, Management Science
LS Technology Services August 2012 - Present
Orasi Software January 2012 - August 2012
Primus Software Corp. June 2010 - December 2011
Convergys January 1998 - December 2009
Convergys January 1986 - January 1998
Cox Communications January 1984 - January 1986
JACORE SYSTEMS January 1983 - January 1984
Skills
Telecommunications, Account Management, Broadband, Business Analysis, Business Process, Cross-functional Team..., Customer Satisfaction, Leadership, Process Improvement, Program Management, Quality Assurance, Software Documentation, Technical Support, Testing, Vendor Management
Education
Georgia Institute of Technology 1971 — 1975
BS, Management Science
Michelle Carlsen's Convergys Experience August 2014 - October 2014
Job Finance Manager at Ameriprise Financial Services, Inc.
Industry Investment Banking
Experience
Ameriprise Financial Services, Inc. October 2014 - Present
Convergys August 2014 - October 2014
Stream Global Services August 2013 - August 2014
Stream Global Services June 2012 - August 2013
Deutsche Bank August 2009 - June 2012
Georgetown University Alumni & Student Federal Credit Union March 2008 - March 2009
Georgetown University Alumni & Student Federal Credit Union November 2006 - March 2008
Online Sales Group, LLC June 2006 - December 2006
Kasson State Bank September 2003 - August 2005
Skills
Competitive Analysis, Analysis, Valuation, Financial Modeling, Financial Analysis, Project Management, Strategic Planning, Budgets, Leadership, Business Analysis, Business Development
Education
Georgetown University - The McDonough School of Business 2005 — 2009
Bachelor of Science (B.S.), Finance, International Business, Spanish
Universitat Pompeu Fabra 2008 — 2008
Study abroad program
Ameriprise Financial Services, Inc. October 2014 - Present
Convergys August 2014 - October 2014
Stream Global Services August 2013 - August 2014
Stream Global Services June 2012 - August 2013
Deutsche Bank August 2009 - June 2012
Georgetown University Alumni & Student Federal Credit Union March 2008 - March 2009
Georgetown University Alumni & Student Federal Credit Union November 2006 - March 2008
Online Sales Group, LLC June 2006 - December 2006
Kasson State Bank September 2003 - August 2005
Skills
Competitive Analysis, Analysis, Valuation, Financial Modeling, Financial Analysis, Project Management, Strategic Planning, Budgets, Leadership, Business Analysis, Business Development
Education
Georgetown University - The McDonough School of Business 2005 — 2009
Bachelor of Science (B.S.), Finance, International Business, Spanish
Universitat Pompeu Fabra 2008 — 2008
Study abroad program
Bob Churchwell's Convergys Experience November 2004 - November 2013
Job Project Management Lead at HMS TECHNOLOGIES, INC.
Industry Information Technology and Services
Experience
HMS TECHNOLOGIES, INC. October 2014 - Present
Convergys November 2004 - November 2013
Aperture July 2003 - April 2004
Skills
IVR, Management, Vendor Management, Outsourcing, Sla, Team Management, Workforce Management, Resource Management, Program Management, Software Documentation, Requirements Analysis, Project Management, SDLC, Business Analysis, CRM, Software Project...
Education
George Mason University 1972 — 1975
English studies, English Language and Literature, General
Computer learning Center 1975 — 1975
Computer Programming, Software Development
HMS TECHNOLOGIES, INC. October 2014 - Present
Convergys November 2004 - November 2013
Aperture July 2003 - April 2004
Skills
IVR, Management, Vendor Management, Outsourcing, Sla, Team Management, Workforce Management, Resource Management, Program Management, Software Documentation, Requirements Analysis, Project Management, SDLC, Business Analysis, CRM, Software Project...
Education
George Mason University 1972 — 1975
English studies, English Language and Literature, General
Computer learning Center 1975 — 1975
Computer Programming, Software Development
P. Trevor Feigleson's Convergys Experience August 2008 - June 2010
Job Attorney at Federal Reserve Board
Industry Law Practice
Experience
Federal Reserve Board September 2014 - Present
Federal Reserve Board May 2013 - August 2013
U.S. Department of Justice January 2013 - April 2013
Georgetown University Law Center May 2012 - April 2013
Utah State University September 2009 - June 2010
Convergys August 2008 - June 2010
Shihsien Elementary 2010 - 2010
Skills
Mandarin Chinese, Data Analysis, Microsoft Excel, Legal Research, Economic Research, Legal Writing, Economic Modeling, Mandarin, Research, Westlaw, Teaching, Lexis, Public Speaking, Chinese, Policy Analysis, Public Policy
Education
Georgetown University Law Center 2011 — 2014
Juris Doctor, cum laude, 3.61
Utah State University - Jon M. Huntsman School of Business 2008 — 2010
Bachelor of Science, magna cum laude, Economics, 3.86
Federal Reserve Board September 2014 - Present
Federal Reserve Board May 2013 - August 2013
U.S. Department of Justice January 2013 - April 2013
Georgetown University Law Center May 2012 - April 2013
Utah State University September 2009 - June 2010
Convergys August 2008 - June 2010
Shihsien Elementary 2010 - 2010
Skills
Mandarin Chinese, Data Analysis, Microsoft Excel, Legal Research, Economic Research, Legal Writing, Economic Modeling, Mandarin, Research, Westlaw, Teaching, Lexis, Public Speaking, Chinese, Policy Analysis, Public Policy
Education
Georgetown University Law Center 2011 — 2014
Juris Doctor, cum laude, 3.61
Utah State University - Jon M. Huntsman School of Business 2008 — 2010
Bachelor of Science, magna cum laude, Economics, 3.86
deidre walker's Convergys Experience August 2013 - Present
Job Team Leader at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys August 2013 - Present
Sykes August 2012 - August 2013
Alpine Access September 2011 - August 2012
Skills
BPO, Call Center Development, Data Entry, Vendor Management, Microsoft Office, Telephone Skills, Outlook, Inbound Marketing, Training, Outsourcing, Sales, Avaya, Microsoft Excel, Call Centers, Call center start-up, Workforce Management, Customer Service, Team Leadership, Customer Satisfaction, Customer Experience, Team Building, Troubleshooting, Technical Support, Customer Retention, Contact Centers, Coaching, Account Management, Process Improvement
Education
Georgia Military College-Atlanta Campus 2015 — 2017
Associate of Science (A.S.), Business Administration, Management and Operations
westwood college 2010 — 2014
bachelor, interior design
Convergys August 2013 - Present
Sykes August 2012 - August 2013
Alpine Access September 2011 - August 2012
Skills
BPO, Call Center Development, Data Entry, Vendor Management, Microsoft Office, Telephone Skills, Outlook, Inbound Marketing, Training, Outsourcing, Sales, Avaya, Microsoft Excel, Call Centers, Call center start-up, Workforce Management, Customer Service, Team Leadership, Customer Satisfaction, Customer Experience, Team Building, Troubleshooting, Technical Support, Customer Retention, Contact Centers, Coaching, Account Management, Process Improvement
Education
Georgia Military College-Atlanta Campus 2015 — 2017
Associate of Science (A.S.), Business Administration, Management and Operations
westwood college 2010 — 2014
bachelor, interior design
Jun Lan's Convergys Experience March 2003 - May 2010
Job Performance Engineer at VeriSign
Industry Information Technology and Services
Experience
VeriSign May 2010 - Present
Convergys March 2003 - May 2010
Education
George Mason University 2000 — 2002
Master of Science, Computer Science
VeriSign May 2010 - Present
Convergys March 2003 - May 2010
Education
George Mason University 2000 — 2002
Master of Science, Computer Science
Stephanie Grothaus's Convergys Experience August 2012 - Present
Job Command Center Analyst at Convergys
Industry Sports
Experience
Convergys August 2012 - Present
Southgate Chiropractic April 2008 - October 2014
All Star Chiropractic May 2007 - August 2010
Skills
Deep Tissue Massage, Therapeutic Massage, Myofascial Release, Chair Massage, Stretching, Medical Massage, Swedish, Sports Injuries, Relaxation, Pain Management, Injury, Chronic Pain, Back Pain, Neck Pain, Headaches, Stress, Customer Service, Social Media, Marketing, Sports, Social Media Marketing, Management, Team Building
Education
Gateway Community and Technical College 2005 — 2007
Associate of Science (A.S.), Massage Therapy/Therapeutic Massage
University of Kentucky 2004 — 2005
Pre-Nursing Studies
Newport Central Catholic High School 2000 — 2004
High School Diploma, High School/Secondary Diplomas and Certificates
Convergys August 2012 - Present
Southgate Chiropractic April 2008 - October 2014
All Star Chiropractic May 2007 - August 2010
Skills
Deep Tissue Massage, Therapeutic Massage, Myofascial Release, Chair Massage, Stretching, Medical Massage, Swedish, Sports Injuries, Relaxation, Pain Management, Injury, Chronic Pain, Back Pain, Neck Pain, Headaches, Stress, Customer Service, Social Media, Marketing, Sports, Social Media Marketing, Management, Team Building
Education
Gateway Community and Technical College 2005 — 2007
Associate of Science (A.S.), Massage Therapy/Therapeutic Massage
University of Kentucky 2004 — 2005
Pre-Nursing Studies
Newport Central Catholic High School 2000 — 2004
High School Diploma, High School/Secondary Diplomas and Certificates
Tennile Friday's Convergys Experience June 2009 - June 2010
Job Customer Service Driven and Sales Oriented
Industry Hospitality
Experience
University of North Carolina January 2013 - Present
McCormick and Schmicks Seafood Resturant June 2010 - Present
Wells Fargo October 2013 - June 2014
Convergys June 2009 - June 2010
Telerx January 2007 - June 2009
Publix January 1998 - October 2005
Skills
Customer Satisfaction, Leadership, Business Process, Customer Experience, Customer Service, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Time Management, Sales, Teamwork
Education
Gaston College 2010 — 2012
Associate DegreeHigh school diploma, Speech and Communication, Sociology and Psychology
University of North Carolina January 2013 - Present
McCormick and Schmicks Seafood Resturant June 2010 - Present
Wells Fargo October 2013 - June 2014
Convergys June 2009 - June 2010
Telerx January 2007 - June 2009
Publix January 1998 - October 2005
Skills
Customer Satisfaction, Leadership, Business Process, Customer Experience, Customer Service, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Time Management, Sales, Teamwork
Education
Gaston College 2010 — 2012
Associate DegreeHigh school diploma, Speech and Communication, Sociology and Psychology
Allyse B's Convergys Experience January 2007 - March 2009
Job Experienced Customer Service Professional
Industry Information Technology and Services
Experience
Alorica September 2010 - October 2011
Applebee's June 2008 - July 2009
Convergys January 2007 - March 2009
Skills
Typing 80 WPM, Microsoft Office, Microsoft Office Xp
Education
Georgia State University 2010 — 2011
Bachelors, Chemistry
Alorica September 2010 - October 2011
Applebee's June 2008 - July 2009
Convergys January 2007 - March 2009
Skills
Typing 80 WPM, Microsoft Office, Microsoft Office Xp
Education
Georgia State University 2010 — 2011
Bachelors, Chemistry
Alvis Hall's Convergys Experience August 2012 - Present
Job Team Manager at Convergys
Industry Sporting Goods
Experience
Convergys August 2012 - Present
Nike May 2009 - Present
SEI inc October 2010 - June 2011
AIU Online April 2010 - October 2010
Skills
Customer Service, Coaching, Leadership, Social Media, Research, Event Planning, Marketing, Sales, Teaching, Social Networking
Education
Georgia State University 2002 — 2007
Bachelor of the Arts, Economics
Convergys August 2012 - Present
Nike May 2009 - Present
SEI inc October 2010 - June 2011
AIU Online April 2010 - October 2010
Skills
Customer Service, Coaching, Leadership, Social Media, Research, Event Planning, Marketing, Sales, Teaching, Social Networking
Education
Georgia State University 2002 — 2007
Bachelor of the Arts, Economics
Altheia Paige3's Convergys Experience April 2007 - Present
Job Customer Service Rep at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys April 2007 - Present
Skills
Workforce Management, Call Centers, BPO
Education
Georgia Military College-Valdosta Campus 2009 — 2011
Convergys April 2007 - Present
Skills
Workforce Management, Call Centers, BPO
Education
Georgia Military College-Valdosta Campus 2009 — 2011
Angela Schaeffer's Convergys Experience August 2010 - June 2011
Job Agent Interviewer at Western & Southern Financial Group
Industry Financial Services
Experience
Western & Southern Financial Group June 2011 - Present
Convergys August 2010 - June 2011
US Navy September 1999 - September 2004
Skills
Recruiting, Interviews, Administrative...
Education
Sullivan University 2011 — 2012
Bachelor of Applied Science (B.A.Sc.), Human Resources Leadership
Gateway Community and Technical College 2009 — 2011
Associate of Arts (A.A.), Humanities/Humanistic Studies
Western & Southern Financial Group June 2011 - Present
Convergys August 2010 - June 2011
US Navy September 1999 - September 2004
Skills
Recruiting, Interviews, Administrative...
Education
Sullivan University 2011 — 2012
Bachelor of Applied Science (B.A.Sc.), Human Resources Leadership
Gateway Community and Technical College 2009 — 2011
Associate of Arts (A.A.), Humanities/Humanistic Studies
Jennifer Wesley's Convergys Experience October 2005 - December 2006
Job Public Health
Industry Higher Education
Experience
Atlanta Technical College August 2012 - Present
SOS August 2008 - June 2011
UF Jacksonville Healthcare and Physicians Inc January 2007 - August 2008
Convergys October 2005 - December 2006
Morehouse School of Medicine March 2004 - April 2005
Skills
Microsoft Office, PeopleSoft, Program Evaluation, Program Development, Administrative..., Customer Service, Organization, SPSS, Teaching, Research, Case Managment, Call Center, Clinical Research, Proposal Writing
Education
Georgia Southern University 2001 — 2003
Master, Public Health
Georgia Southern University 1998 — 2000
Bachelor of Science (B.S.), Community Health Education
South Georgia College 1995 — 1998
Associate of Science (A.S.), Pre Allied Health
Atlanta Technical College August 2012 - Present
SOS August 2008 - June 2011
UF Jacksonville Healthcare and Physicians Inc January 2007 - August 2008
Convergys October 2005 - December 2006
Morehouse School of Medicine March 2004 - April 2005
Skills
Microsoft Office, PeopleSoft, Program Evaluation, Program Development, Administrative..., Customer Service, Organization, SPSS, Teaching, Research, Case Managment, Call Center, Clinical Research, Proposal Writing
Education
Georgia Southern University 2001 — 2003
Master, Public Health
Georgia Southern University 1998 — 2000
Bachelor of Science (B.S.), Community Health Education
South Georgia College 1995 — 1998
Associate of Science (A.S.), Pre Allied Health
Vickie Bastian's Convergys Experience November 2010 - August 2011
Job Customer Service Representative at American Kidney Services
Industry Nonprofit Organization Management
Experience
Randstad USA August 2012 - Present
TRC Staffing Services, Inc. May 2013 - June 2013
American Kidney Services November 2012 - April 2013
Abacus April 2012 - May 2012
CORESTAFF Services October 2011 - November 2011
Convergys November 2010 - August 2011
Bank of America July 2008 - November 2009
Bank of America July 2007 - July 2008
Bank of America February 2007 - July 2007
Bank of America November 2004 - February 2007
Skills
Customer Service, Access, Call Centers, Outlook, Microsoft Office, Microsoft Excel, Data Entry, Lotus Notes, Software Documentation, Process Improvement, Microsoft Word, Visio, Accounts Payable &...
Education
University of Phoenix 2008 — 2011
Master of Business Administration (MBA), Business Administration with concentration in Information Technology Management
Clayton State University 2002 — 2006
Associate of Applied Science, Information Technology
Georgia State University 1994 — 2001
Bachelor of Arts (B.A.), Sociology
Georgia Perimeter College 1984 — 1994
Associate of Science (A.S.), Business Administration
Randstad USA August 2012 - Present
TRC Staffing Services, Inc. May 2013 - June 2013
American Kidney Services November 2012 - April 2013
Abacus April 2012 - May 2012
CORESTAFF Services October 2011 - November 2011
Convergys November 2010 - August 2011
Bank of America July 2008 - November 2009
Bank of America July 2007 - July 2008
Bank of America February 2007 - July 2007
Bank of America November 2004 - February 2007
Skills
Customer Service, Access, Call Centers, Outlook, Microsoft Office, Microsoft Excel, Data Entry, Lotus Notes, Software Documentation, Process Improvement, Microsoft Word, Visio, Accounts Payable &...
Education
University of Phoenix 2008 — 2011
Master of Business Administration (MBA), Business Administration with concentration in Information Technology Management
Clayton State University 2002 — 2006
Associate of Applied Science, Information Technology
Georgia State University 1994 — 2001
Bachelor of Arts (B.A.), Sociology
Georgia Perimeter College 1984 — 1994
Associate of Science (A.S.), Business Administration
Adam Mcmahan's Convergys Experience 2010 - 2011
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convergys 2010 - 2011
Skills
Typing, Microsoft Office, Call Center
Education
Georgia Northwestern Technical College
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections
Convergys 2010 - 2011
Skills
Typing, Microsoft Office, Call Center
Education
Georgia Northwestern Technical College
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections
Antonia Garza's Convergys Experience January 2008 - April 2008
Job toni (alicia)
Industry Wireless
Experience
Taco Bell October 2010 - December 2011
Collettes Cattering April 2009 - August 2010
Convergys January 2008 - April 2008
eTelecare Global Solutions February 2006 - August 2006
Money Now Check Cashing June 2005 - February 2006
Macys February 2003 - June 2005
Skills
Fast-paced, Multi Tasking, Quick Thinker, Customer Service, Money, Cash Register, Food Preparation, Organization, Eye for Details, Team Leadership, Retail, Self-driven, Challenge Driven, Open Minded, Computers, Servers, Sanitation, OCD, Call Centers, Catering, Fast Food, Typing, Reference Checking, Money Transfers, Customer Satisfaction, Passion for Success, Continuous Improvement
Education
Scottsdale Community College 2006 — 2007
General Studies
Gateway Community College 2005 — 2005
G.E.D
coronado high schoool
Taco Bell October 2010 - December 2011
Collettes Cattering April 2009 - August 2010
Convergys January 2008 - April 2008
eTelecare Global Solutions February 2006 - August 2006
Money Now Check Cashing June 2005 - February 2006
Macys February 2003 - June 2005
Skills
Fast-paced, Multi Tasking, Quick Thinker, Customer Service, Money, Cash Register, Food Preparation, Organization, Eye for Details, Team Leadership, Retail, Self-driven, Challenge Driven, Open Minded, Computers, Servers, Sanitation, OCD, Call Centers, Catering, Fast Food, Typing, Reference Checking, Money Transfers, Customer Satisfaction, Passion for Success, Continuous Improvement
Education
Scottsdale Community College 2006 — 2007
General Studies
Gateway Community College 2005 — 2005
G.E.D
coronado high schoool
Kristen Cowan's Convergys Experience June 2011 - Present
Job IT Customer Service Consultant at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys June 2011 - Present
Education
Georgia Institute of Technology 2004 — 2010
International Affairs, Public Policy & Law, Science, and Technology
Convergys June 2011 - Present
Education
Georgia Institute of Technology 2004 — 2010
International Affairs, Public Policy & Law, Science, and Technology
Byron Faison's Convergys Experience November 2003 - May 2005
Job Tier II Network Engineer at Vital Network Services
Industry Telecommunications
Experience
Vital Network Services September 2014 - Present
ION Media Networks August 2012 - September 2014
Harris Corporation August 2011 - July 2012
CenturyLink March 2010 - August 2011
Cbeyond February 2009 - February 2010
Sprint 2005 - 2008
Convergys November 2003 - May 2005
Skills
Network Engineering, Cisco WAN, Network Devices, Networking, MPLS Networking, MPLS, Brocade, Adtran, Cisco Certified, Network Administration, BGP, Troubleshooting, Cisco Technologies, Data Center, Routers, WAN, Cisco IOS, OSPF, VPN, LAN-WAN, Network Design, EIGRP, Frame Relay, Switches, TCP/IP, IP, Telecommunications, Routing, Wireless
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
Masters of Business Administration
Keller Graduate School of Management of DeVry University 2006 — 2007
Graduate Certificate Project Management, Project Management
Georgia Southern University 1999 — 2003
Information Systems
Vital Network Services September 2014 - Present
ION Media Networks August 2012 - September 2014
Harris Corporation August 2011 - July 2012
CenturyLink March 2010 - August 2011
Cbeyond February 2009 - February 2010
Sprint 2005 - 2008
Convergys November 2003 - May 2005
Skills
Network Engineering, Cisco WAN, Network Devices, Networking, MPLS Networking, MPLS, Brocade, Adtran, Cisco Certified, Network Administration, BGP, Troubleshooting, Cisco Technologies, Data Center, Routers, WAN, Cisco IOS, OSPF, VPN, LAN-WAN, Network Design, EIGRP, Frame Relay, Switches, TCP/IP, IP, Telecommunications, Routing, Wireless
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
Masters of Business Administration
Keller Graduate School of Management of DeVry University 2006 — 2007
Graduate Certificate Project Management, Project Management
Georgia Southern University 1999 — 2003
Information Systems
Jennifer Seiter's Convergys Experience June 2012 - September 2012
Job Correspondent at DAV
Industry Consumer Services
Experience
DAV May 2013 - Present
StarTeks, Inc. September 2012 - February 2013
Convergys June 2012 - September 2012
Pendleton County Board of Education July 2007 - May 2012
Skills
Proficient in Microsoft..., Organizational and..., Outstanding..., Highly self-motivated, Easily Adaptable, Good Learner, Always Punctual, Highly responsible
Education
Gateway Community and Technical College 2010 — 2012
Associate's degree in Applied Science, Information Technology
DAV May 2013 - Present
StarTeks, Inc. September 2012 - February 2013
Convergys June 2012 - September 2012
Pendleton County Board of Education July 2007 - May 2012
Skills
Proficient in Microsoft..., Organizational and..., Outstanding..., Highly self-motivated, Easily Adaptable, Good Learner, Always Punctual, Highly responsible
Education
Gateway Community and Technical College 2010 — 2012
Associate's degree in Applied Science, Information Technology
Laurissa Skinner's Convergys Experience March 2000 - April 2003
Job Functional analyst at Booz Allen Hamilton
Industry Management Consulting
Experience
Booz Allen Hamilton November 2008 - Present
Northrop Grumman Corporation 2006 - 2007
Convergys March 2000 - April 2003
Skills
Testing, Test Automation, Test Planning, Test Management, System Testing, Regression Testing, Requirements Management, Training, Quality Assurance, Project Management, Master Scheduling, SQL, Earned Value Management, CMMI, Integration, Program Management, Requirements Analysis
Education
George Mason University 1989 — 1994
Bachelor of Science (BS), Physics
Booz Allen Hamilton November 2008 - Present
Northrop Grumman Corporation 2006 - 2007
Convergys March 2000 - April 2003
Skills
Testing, Test Automation, Test Planning, Test Management, System Testing, Regression Testing, Requirements Management, Training, Quality Assurance, Project Management, Master Scheduling, SQL, Earned Value Management, CMMI, Integration, Program Management, Requirements Analysis
Education
George Mason University 1989 — 1994
Bachelor of Science (BS), Physics
Jenifer Phillips's Convergys Experience October 2012 - Present
Job customer service at Convergys
Industry Logistics and Supply Chain
Seaneatra McGarity's Convergys Experience February 2012 - Present
Job Telecommunications Professional
Industry Telecommunications
Experience
Convergys February 2012 - Present
Liberty Mutual Insurance 2013 - 2013
Aerotek November 2011 - February 2012
Skills
Exceptional People..., Strategic Planning, Written & Verbal..., Strongly self-motivated, Exceptional organization, Microsoft Office, Microsoft Excel, Microsoft Word, Outstanding..., Works well with a team, Works well individually, Account Management
Education
Georgia Perimeter College 2009 — 2010
Education
Convergys February 2012 - Present
Liberty Mutual Insurance 2013 - 2013
Aerotek November 2011 - February 2012
Skills
Exceptional People..., Strategic Planning, Written & Verbal..., Strongly self-motivated, Exceptional organization, Microsoft Office, Microsoft Excel, Microsoft Word, Outstanding..., Works well with a team, Works well individually, Account Management
Education
Georgia Perimeter College 2009 — 2010
Education
Yolanda Price's Convergys Experience June 2009 - August 2009
Job Customer Service Rep at Fiserv
Industry Banking
Experience
Fiserv February 2010 - Present
Manpower October 2009 - December 2009
Convergys June 2009 - August 2009
Bank of Granite (now Community One Bank) May 2004 - April 2009
Skills
oEffective team player..., oEnthusiastic and..., oMotivated..., oSuperior telephone..., oExcels at...
Education
Gardner-Webb University 2008 — 2010
Bachelor of Science (BS), Criminal Justice Technology
Fiserv February 2010 - Present
Manpower October 2009 - December 2009
Convergys June 2009 - August 2009
Bank of Granite (now Community One Bank) May 2004 - April 2009
Skills
oEffective team player..., oEnthusiastic and..., oMotivated..., oSuperior telephone..., oExcels at...
Education
Gardner-Webb University 2008 — 2010
Bachelor of Science (BS), Criminal Justice Technology
Antionio Zimmerman's Convergys Experience September 2012 - February 2013
Job Graphic Designer at theStudio 219
Industry Computer Software
Experience
theStudio219 September 2008 - Present
Convergys September 2012 - February 2013
AJ Wright February 2008 - July 2012
CibaVision August 2011 - January 2012
AIIO (All in One) Incorporated January 2008 - January 2010
DS Waters February 2003 - August 2007
Education
Georgia State University
Bachelor of Arts, Communications; Communication 2nd; Marketing
theStudio219 September 2008 - Present
Convergys September 2012 - February 2013
AJ Wright February 2008 - July 2012
CibaVision August 2011 - January 2012
AIIO (All in One) Incorporated January 2008 - January 2010
DS Waters February 2003 - August 2007
Education
Georgia State University
Bachelor of Arts, Communications; Communication 2nd; Marketing
Jason Bullock's Convergys Experience September 2004 - August 2008
Job Production Controller at Target
Industry Retail
Experience
Target August 2008 - Present
Convergys September 2004 - August 2008
United States Air Force September 1998 - September 2004
Skills
Inventory Control, Inventory Management, Loss Prevention, Distribution Center..., Visual Merchandising, Merchandising, Retail Sales, Process Improvement, Leadership, Supply Chain Management, Customer Service, Warehousing, Logistics, Management, Operations Management, Team Building, Team Leadership
Education
Valdosta State University 2006 — 2008
Bachelor of Science (B.S.), Psychology
Georgia Military College-Valdosta Campus 2004 — 2006
Associate of Science (A.S.), General Studies
Target August 2008 - Present
Convergys September 2004 - August 2008
United States Air Force September 1998 - September 2004
Skills
Inventory Control, Inventory Management, Loss Prevention, Distribution Center..., Visual Merchandising, Merchandising, Retail Sales, Process Improvement, Leadership, Supply Chain Management, Customer Service, Warehousing, Logistics, Management, Operations Management, Team Building, Team Leadership
Education
Valdosta State University 2006 — 2008
Bachelor of Science (B.S.), Psychology
Georgia Military College-Valdosta Campus 2004 — 2006
Associate of Science (A.S.), General Studies
brandon reynolds's Convergys Experience March 2008 - September 2010
Job valet at Star Parking
Industry Hospitality
Experience
Star Parking March 2013 - Present
unique lawncare March 2012 - August 2013
Convergys March 2008 - September 2010
Skills
Electronics, Valet Parking, Electricity, Customer Service, Sales
Education
Gateway Community and Technical College 2012 — 2016
Bachelor of Science (BS), Electrical, Electronic and Communications Engineering Technology/Technician
Star Parking March 2013 - Present
unique lawncare March 2012 - August 2013
Convergys March 2008 - September 2010
Skills
Electronics, Valet Parking, Electricity, Customer Service, Sales
Education
Gateway Community and Technical College 2012 — 2016
Bachelor of Science (BS), Electrical, Electronic and Communications Engineering Technology/Technician
Laura Gruber's Convergys Experience 1996 - 2014
Job B to B Full Account Management for Procter and Gamble
Industry Marketing and Advertising
Experience
Convergys 1996 - 2014
Education
Georgetown College 1969 — 1973
Bachelor's Degree
Georgetown College
Bachelor's Degree, Elementary Education and Teaching, K-6th
University of Cincinnati
Convergys 1996 - 2014
Education
Georgetown College 1969 — 1973
Bachelor's Degree
Georgetown College
Bachelor's Degree, Elementary Education and Teaching, K-6th
University of Cincinnati
Gabrielle Fletcher's Convergys Experience June 2013 - February 2014
Job Assistant Sales Manager at StoneMor Partners, L.P.
Industry Consumer Services
Experience
StoneMor Partners, L.P. June 2014 - Present
Convergys June 2013 - February 2014
Health South Rehab Center November 2010 - June 2013
Baptist Life Communities May 2008 - November 2010
Education
Northern Kentucky University 2013 — 2017
Human Services, Counseling Psychology
Gateway Community and Technical College 2009 — 2013
Associate of Arts (A.A.)
StoneMor Partners, L.P. June 2014 - Present
Convergys June 2013 - February 2014
Health South Rehab Center November 2010 - June 2013
Baptist Life Communities May 2008 - November 2010
Education
Northern Kentucky University 2013 — 2017
Human Services, Counseling Psychology
Gateway Community and Technical College 2009 — 2013
Associate of Arts (A.A.)
CommVault
Convergys Corporation
CommVault Systems
Convergys Inc.
CommVault Systems Inc
Covergys
CVLT