Convergys Company
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,
Convergys List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Convergys. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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10,446 Convergys employees in database. Find out everything there's to know about Convergys employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Convergys Employees
Employee
Years
Job
Industry
Ashley Curry Ashley Curry's Convergys Experience May 2010 - April 2011
Job Help Desk Analyst at Sysco Business Services
Industry Information Technology and Services
Experience
Sysco Business Services October 2014 - Present
General Dynamics Information Technology September 2013 - May 2014
ACS, a Xerox Company September 2011 - April 2013
Convergys May 2010 - April 2011
Southern University A& M College, Athletic Department September 2006 - May 2010
Sears Holdings Corporation March 2009 - August 2009
Skills
Technical Support, Data Entry, System Administration, Computer Hardware, Program Development, Issue Resolution, Program Evaluation, BMC Remedy, Remedy Ticketing System, Network Administration, Advertising, Networking, Microsoft Office, Broadcast Journalism, Call Centers, Training, Sales, Oracle Applications, Customer Service, Troubleshooting, Customer Satisfaction, Research, Outlook, Management, Microsoft Excel, Microsoft Word, Public Speaking
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2005 — 2010
Bachelor of Arts, Mass Communication
Sysco Business Services October 2014 - Present
General Dynamics Information Technology September 2013 - May 2014
ACS, a Xerox Company September 2011 - April 2013
Convergys May 2010 - April 2011
Southern University A& M College, Athletic Department September 2006 - May 2010
Sears Holdings Corporation March 2009 - August 2009
Skills
Technical Support, Data Entry, System Administration, Computer Hardware, Program Development, Issue Resolution, Program Evaluation, BMC Remedy, Remedy Ticketing System, Network Administration, Advertising, Networking, Microsoft Office, Broadcast Journalism, Call Centers, Training, Sales, Oracle Applications, Customer Service, Troubleshooting, Customer Satisfaction, Research, Outlook, Management, Microsoft Excel, Microsoft Word, Public Speaking
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2005 — 2010
Bachelor of Arts, Mass Communication
Martel Loomis Martel Loomis's Convergys Experience February 2014 - Present
Job Salesforce.com Administrator
Industry Outsourcing/Offshoring
Experience
Convergys February 2014 - Present
Salesforce.com Independent Consultant February 2014 - April 2015
Stream Global Services April 2013 - January 2014
Skills
Salesforce.com, Time Management, CRM, Troubleshooting, Technical Support, Call Centers, Customer Satisfaction, Customer Service, Customer Experience, Telephone Skills, Teamwork, Salesforce.com..., SFDC, Customer Support, Data Entry, Facebook, Social Media, Outlook, Administration, Windows 7, Analytics, Management, Salesforce.com..., PowerPoint, People Skills, System Administration, Customer Retention, Team Leadership, SaaS, Networking
Education
Southern New Hampshire University 2014 — 2018
Bachelor’s Degree, Business Administration and Management, General
Indian River High School 2002 — 2006
High School Diploma
Convergys February 2014 - Present
Salesforce.com Independent Consultant February 2014 - April 2015
Stream Global Services April 2013 - January 2014
Skills
Salesforce.com, Time Management, CRM, Troubleshooting, Technical Support, Call Centers, Customer Satisfaction, Customer Service, Customer Experience, Telephone Skills, Teamwork, Salesforce.com..., SFDC, Customer Support, Data Entry, Facebook, Social Media, Outlook, Administration, Windows 7, Analytics, Management, Salesforce.com..., PowerPoint, People Skills, System Administration, Customer Retention, Team Leadership, SaaS, Networking
Education
Southern New Hampshire University 2014 — 2018
Bachelor’s Degree, Business Administration and Management, General
Indian River High School 2002 — 2006
High School Diploma
Craig Lloyd Craig Lloyd's Convergys Experience January 1995 - September 2001
Job Education Manager Professional Services at inContact
Industry Telecommunications
Experience
inContact December 2013 - Present
trailandultrarunning.com August 2012 - Present
XO Communications January 2004 - August 2013
XO Communications January 2001 - January 2004
Convergys January 1995 - September 2001
Skills
Program Management, Corporate Training, Curriculum Design, IVR, Technical Support, Billing Systems, Call Center, Telecommunications, Siebel, Salesforce.com, Cross-functional Team..., Team Building, Training, Analysis, Call Centers, MPLS, Leadership, Customer Service, Strategy, CRM
Education
Southern Utah University 1994 — 1999
Bachelor, Zoology
inContact December 2013 - Present
trailandultrarunning.com August 2012 - Present
XO Communications January 2004 - August 2013
XO Communications January 2001 - January 2004
Convergys January 1995 - September 2001
Skills
Program Management, Corporate Training, Curriculum Design, IVR, Technical Support, Billing Systems, Call Center, Telecommunications, Siebel, Salesforce.com, Cross-functional Team..., Team Building, Training, Analysis, Call Centers, MPLS, Leadership, Customer Service, Strategy, CRM
Education
Southern Utah University 1994 — 1999
Bachelor, Zoology
Columbus Smith Columbus Smith's Convergys Experience January 2001 - Present
Job Team Leader at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys January 2001 - Present
SYMS March 2000 - November 2000
Synergetics, Inc August 1998 - April 2000
Skills
Customer Service, Troubleshooting, Process Improvement, Management, Call Centers, CompTIA A+ Certification, Network + Certified, Public Speaking, Cisco Networking, Report Writing, Speech Writing, Creative Writing, Magicians, Computer Hardware, Bookkeeping, Physical Security, Martial Arts, Firearms, Supervisory Skills, Surgical Instruments, Couriers, QuickBooks, Access, Analysis, Antivirus, Customer Satisfaction, Help Desk Support, Data Entry, DHCP, Laptops, Leadership, System Administration, Technical Support, Training, Windows XP Pro
Education
Southwestern Illinois College 2007 — 2011
Associate of Science (A.S.), Accounting
Tech Skills 2002 — 2005
Certificate, Computer Systems Networking and Telecommunications
Convergys January 2001 - Present
SYMS March 2000 - November 2000
Synergetics, Inc August 1998 - April 2000
Skills
Customer Service, Troubleshooting, Process Improvement, Management, Call Centers, CompTIA A+ Certification, Network + Certified, Public Speaking, Cisco Networking, Report Writing, Speech Writing, Creative Writing, Magicians, Computer Hardware, Bookkeeping, Physical Security, Martial Arts, Firearms, Supervisory Skills, Surgical Instruments, Couriers, QuickBooks, Access, Analysis, Antivirus, Customer Satisfaction, Help Desk Support, Data Entry, DHCP, Laptops, Leadership, System Administration, Technical Support, Training, Windows XP Pro
Education
Southwestern Illinois College 2007 — 2011
Associate of Science (A.S.), Accounting
Tech Skills 2002 — 2005
Certificate, Computer Systems Networking and Telecommunications
Jaycie Leishman Jaycie Leishman's Convergys Experience April 2011 - May 2012
Job
Industry Consumer Services
Experience
Cold Stone Creamery / Rocky Mountain Chococlate Factory May 2007 - December 2012
Convergys April 2011 - May 2012
Skills
Typing, Customer Satisfaction, Customer Driven, Credibility, Fast Paced Environment, Always Punctual, Computer-savvy, Social Networking
Education
Southern Utah University 2009 — 2010
Cold Stone Creamery / Rocky Mountain Chococlate Factory May 2007 - December 2012
Convergys April 2011 - May 2012
Skills
Typing, Customer Satisfaction, Customer Driven, Credibility, Fast Paced Environment, Always Punctual, Computer-savvy, Social Networking
Education
Southern Utah University 2009 — 2010
Kent Kingdon Kent Kingdon's Convergys Experience January 2007 - July 2009
Job UX Designer and Web Developer
Industry Nonprofit Organization Management
Experience
Utah Museum of Natural History (at the University of Utah) January 2011 - Present
Unisys July 2009 - Present
Convergys January 2007 - July 2009
Skills
Technical Support, Active Directory, Windows 7, XP, Troubleshooting, Windows Server, HTML, Help Desk Support, Computer Hardware, Call Center, Service Desk, Customer Service, Customer Satisfaction, Laptops, BMC Remedy, Microsoft Office, Blackberry Enterprise..., Dell Computers, Remote Desktop, Printers
Education
University of Utah 2010 — 2014
Southern Utah University 2008 — 2009
Utah Museum of Natural History (at the University of Utah) January 2011 - Present
Unisys July 2009 - Present
Convergys January 2007 - July 2009
Skills
Technical Support, Active Directory, Windows 7, XP, Troubleshooting, Windows Server, HTML, Help Desk Support, Computer Hardware, Call Center, Service Desk, Customer Service, Customer Satisfaction, Laptops, BMC Remedy, Microsoft Office, Blackberry Enterprise..., Dell Computers, Remote Desktop, Printers
Education
University of Utah 2010 — 2014
Southern Utah University 2008 — 2009
Rashad Raines Rashad Raines's Convergys Experience January 2015 - Present
Job APAC at APAC Customer Services
Industry Outsourcing/Offshoring
Experience
Convergys January 2015 - Present
APAC Customer Services March 2001 - December 2014
Skills
Workforce Management, Call Centers, ACD, Avaya, BPO, Call Center Development, Contact Centers, Customer Retention, Customer Satisfaction, Inbound Marketing, Offshoring, Operations Management, Outsourcing, Performance Management, Service Delivery, Sla, Technical Support, Telemarketing, Transition Management, Vendor Management, Customer Experience, Attrition, COPC, IEX, KPO, eWFM, Blue Pumpkin, Contact Center..., Contact Center...
Education
Southern Technical College 2010 — 2014
Convergys January 2015 - Present
APAC Customer Services March 2001 - December 2014
Skills
Workforce Management, Call Centers, ACD, Avaya, BPO, Call Center Development, Contact Centers, Customer Retention, Customer Satisfaction, Inbound Marketing, Offshoring, Operations Management, Outsourcing, Performance Management, Service Delivery, Sla, Technical Support, Telemarketing, Transition Management, Vendor Management, Customer Experience, Attrition, COPC, IEX, KPO, eWFM, Blue Pumpkin, Contact Center..., Contact Center...
Education
Southern Technical College 2010 — 2014
Brent Foley Brent Foley's Convergys Experience October 2010 - May 2011
Job Sports News Reporter at KSUU Thunder 91.1
Industry Media Production
Experience
KSUU Thunder 91.1 fm August 2015 - Present
IHOP April 2015 - August 2015
KSUU Thunder 91.1 FM September 2014 - May 2015
Chrysalis Inc February 2012 - August 2012
Convergys October 2010 - May 2011
Virgin America August 2008 - October 2010
Skills
Radio Broadcasting, Radio Production, TV News Production, Video Editing, Customer Service, Retail, Microsoft Excel, Customer Satisfaction, Point of Purchase, Microsoft Office, Public Speaking, Social Media, Microsoft Word, Editing, PowerPoint, Social Networking, Teamwork, Event Planning, Event Photography, Time Management
Education
Southern Utah University 2012 — 2017
Bachelor of Science (B.S.), Communication and Media Studies
KSUU Thunder 91.1 fm August 2015 - Present
IHOP April 2015 - August 2015
KSUU Thunder 91.1 FM September 2014 - May 2015
Chrysalis Inc February 2012 - August 2012
Convergys October 2010 - May 2011
Virgin America August 2008 - October 2010
Skills
Radio Broadcasting, Radio Production, TV News Production, Video Editing, Customer Service, Retail, Microsoft Excel, Customer Satisfaction, Point of Purchase, Microsoft Office, Public Speaking, Social Media, Microsoft Word, Editing, PowerPoint, Social Networking, Teamwork, Event Planning, Event Photography, Time Management
Education
Southern Utah University 2012 — 2017
Bachelor of Science (B.S.), Communication and Media Studies
Christopher MacPhee, ITIL Christopher MacPhee, ITIL's Convergys Experience June 2002 - August 2003
Job Technical Services and Project Management Professional
Industry Information Services
Experience
Dell Corporation for Citigroup Financial Services May 2009 - May 2013
Artificial Intelligence Lab at the University of Arizona May 2004 - May 2009
Convergys June 2002 - August 2003
Education
St. Edward's University 2014 — 2016
IT Service Management Program
University of Arizona 2003 — 2008
Bachelor of Arts (B.A.), Analytic Philosophy
US Navy
Qualified Submarine Service Warfare Specialist
Dell Corporation for Citigroup Financial Services May 2009 - May 2013
Artificial Intelligence Lab at the University of Arizona May 2004 - May 2009
Convergys June 2002 - August 2003
Education
St. Edward's University 2014 — 2016
IT Service Management Program
University of Arizona 2003 — 2008
Bachelor of Arts (B.A.), Analytic Philosophy
US Navy
Qualified Submarine Service Warfare Specialist
Kevin Empey Kevin Empey's Convergys Experience September 2008 - April 2009
Job Cashier at Southern Utah University
Industry Government Administration
Experience
Southern Utah University August 2013 - Present
Circle Valley Anglers May 2010 - Present
Southern Utah University May 2009 - August 2013
Convergys September 2008 - April 2009
Skills
Student Affairs, Public Services, Higher Education..., Higher Education..., Customer Service, Nonprofits, Banner Finance, Bank Reconciliation, Accounts Receivable, Policy Analysis, Fundraising, Cashiering, Data Entry, Microsoft Excel, Research
Education
Southern Utah University 2012 — 2015
Master’s Degree, Public Administration, GPA 3.9
Southern Utah University 2007 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General
Southern Utah University August 2013 - Present
Circle Valley Anglers May 2010 - Present
Southern Utah University May 2009 - August 2013
Convergys September 2008 - April 2009
Skills
Student Affairs, Public Services, Higher Education..., Higher Education..., Customer Service, Nonprofits, Banner Finance, Bank Reconciliation, Accounts Receivable, Policy Analysis, Fundraising, Cashiering, Data Entry, Microsoft Excel, Research
Education
Southern Utah University 2012 — 2015
Master’s Degree, Public Administration, GPA 3.9
Southern Utah University 2007 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General
Phillip Albert's Convergys Experience January 2009 - March 2010
Job Professor at Baton Rouge Community College
Industry Higher Education
Experience
Baton Rouge Community College May 2015 - Present
FMA Alliance, Ltd. August 2014 - June 2015
FMA Alliance, Ltd. October 2012 - July 2014
Comfort Zone Heating-Cooling-Electrical May 2006 - July 2014
Volunteers of America Greater Baton Rouge August 2010 - May 2011
Convergys January 2009 - March 2010
Skills
NCCER, Public Relations, Classroom Instruction, Higher Education, Art Marketing, Community Outreach, Client Relations Skills, Technical Writing, Revenue Cycle, Social Media Marketing, Executive Development, FDCPA, Collections, Compliance, Quality Assurance, Microsoft Office, Software Quality..., Higher Education..., SSL, Payment Systems, Internal Audit, Work Instructions, Medicare, Healthcare, Medical Billing, HIPAA
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2007 — 2012
Bachelor of Science (BS), Marketing
Baton Rouge Community College May 2015 - Present
FMA Alliance, Ltd. August 2014 - June 2015
FMA Alliance, Ltd. October 2012 - July 2014
Comfort Zone Heating-Cooling-Electrical May 2006 - July 2014
Volunteers of America Greater Baton Rouge August 2010 - May 2011
Convergys January 2009 - March 2010
Skills
NCCER, Public Relations, Classroom Instruction, Higher Education, Art Marketing, Community Outreach, Client Relations Skills, Technical Writing, Revenue Cycle, Social Media Marketing, Executive Development, FDCPA, Collections, Compliance, Quality Assurance, Microsoft Office, Software Quality..., Higher Education..., SSL, Payment Systems, Internal Audit, Work Instructions, Medicare, Healthcare, Medical Billing, HIPAA
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2007 — 2012
Bachelor of Science (BS), Marketing
Caitlyn Fahrenkamp Caitlyn Fahrenkamp's Convergys Experience December 2010 - May 2011
Job Psychiatric Technician at University Neuropsychiatric
Industry Mental Health Care
Experience
University Neuropsychiatric March 2014 - Present
Eva Carlston Academy February 2013 - March 2014
Eva Carlston Academy February 2013 - March 2014
Stillwater Academy January 2012 - August 2013
Teleperformance May 2011 - September 2011
Convergys December 2010 - May 2011
Skills
Teaching, Behavioral Health, Behavior Management, Behavior Modification, Art, Fine Art, Art Education, Visual Arts, Special Needs, Registrar, Administrative..., Drawing, Curriculum Design, Higher Education, Art Therapy, Public Speaking, Curriculum Development, Childcare, Customer Service, Program Development, Psychology
Education
University of Utah 2014 — 2017
Bachelor's Degree, Biochemistry
Southern Utah University 2006 — 2010
Bachelor of Fine Arts (BFA), Art Teacher Education
University Neuropsychiatric March 2014 - Present
Eva Carlston Academy February 2013 - March 2014
Eva Carlston Academy February 2013 - March 2014
Stillwater Academy January 2012 - August 2013
Teleperformance May 2011 - September 2011
Convergys December 2010 - May 2011
Skills
Teaching, Behavioral Health, Behavior Management, Behavior Modification, Art, Fine Art, Art Education, Visual Arts, Special Needs, Registrar, Administrative..., Drawing, Curriculum Design, Higher Education, Art Therapy, Public Speaking, Curriculum Development, Childcare, Customer Service, Program Development, Psychology
Education
University of Utah 2014 — 2017
Bachelor's Degree, Biochemistry
Southern Utah University 2006 — 2010
Bachelor of Fine Arts (BFA), Art Teacher Education
Brittany Joseph Brittany Joseph's Convergys Experience July 2006 - February 2011
Job Teacher at Mesquite Lutheran Preschool and Child Care
Industry Publishing
Experience
Mesquite Lutheran Preschool and Child Care March 2014 - Present
Construction Monitor March 2011 - Present
Mesquite Gaming April 2013 - December 2013
Convergys July 2006 - February 2011
Convergys June 2006 - February 2011
Skills
Customer Service, Social Networking, Sales, Social Media, Time Management, Salesforce.com, Microsoft Office, PowerPoint, Direct Sales, Social Media Marketing, Telemarketing, Cold Calling, Training, Account Management, Microsoft Excel, Lotus Notes, Telephone Skills, Phone Etiquette, Internet, Multimedia, Problem Solving, Creative Writing, Critical Thinking, Windows, Scheduling, Accounting, Team Building, Budgets
Education
Southern Utah University 2003 — 2005
General Studies
Mesquite Lutheran Preschool and Child Care March 2014 - Present
Construction Monitor March 2011 - Present
Mesquite Gaming April 2013 - December 2013
Convergys July 2006 - February 2011
Convergys June 2006 - February 2011
Skills
Customer Service, Social Networking, Sales, Social Media, Time Management, Salesforce.com, Microsoft Office, PowerPoint, Direct Sales, Social Media Marketing, Telemarketing, Cold Calling, Training, Account Management, Microsoft Excel, Lotus Notes, Telephone Skills, Phone Etiquette, Internet, Multimedia, Problem Solving, Creative Writing, Critical Thinking, Windows, Scheduling, Accounting, Team Building, Budgets
Education
Southern Utah University 2003 — 2005
General Studies
Diana Beckham's Convergys Experience 1999 - 2000
Job school bus driver at Jordan School District
Industry Primary/Secondary Education
Experience
Jordan School District February 2013 - November 2013
Gateway Preparatory Academy July 2011 - February 2013
Iron County School District August 2000 - September 2007
Southern Utah University 2001 - 2003
Convergys 1999 - 2000
Smead Manufacturing 1996 - 1999
Waitressing 1986 - 1996
Convergys 1994 - 1995
Skills
Training, Transportation, Vehicles, Tutoring, Windows, Data Entry, Customer Service, Childcare, PowerPoint, Microsoft Word, Telephone Skills, Microsoft Office, Editing, Supervisory Skills, Coaching, Time Management, Social Media, Social Networking, Microsoft Excel, Behavior Management, First Aid, Cpr Certified, Inspection, Leadership, Instructional Design, Defensive Driving, Critical Thinking, Teamwork, Conflict Resolution, Bus, Public Speaking
Education
Southern Utah University 2000 — 2014
Bachelor's Degree, Communication, General
Southern Utah University 2009 — 2014
Associate's Degree, science
Jordan School District February 2013 - November 2013
Gateway Preparatory Academy July 2011 - February 2013
Iron County School District August 2000 - September 2007
Southern Utah University 2001 - 2003
Convergys 1999 - 2000
Smead Manufacturing 1996 - 1999
Waitressing 1986 - 1996
Convergys 1994 - 1995
Skills
Training, Transportation, Vehicles, Tutoring, Windows, Data Entry, Customer Service, Childcare, PowerPoint, Microsoft Word, Telephone Skills, Microsoft Office, Editing, Supervisory Skills, Coaching, Time Management, Social Media, Social Networking, Microsoft Excel, Behavior Management, First Aid, Cpr Certified, Inspection, Leadership, Instructional Design, Defensive Driving, Critical Thinking, Teamwork, Conflict Resolution, Bus, Public Speaking
Education
Southern Utah University 2000 — 2014
Bachelor's Degree, Communication, General
Southern Utah University 2009 — 2014
Associate's Degree, science
Markita Sweet, MBA Markita Sweet, MBA's Convergys Experience February 2004 - July 2004
Job Seasoned Retirement Professional
Industry Government Administration
Experience
Louisiana State Employees' Retirement System July 2014 - Present
Louisiana State Employees' Retirement System December 2006 - Present
Louisiana House of Representatives 2006 - 2006
Convergys February 2004 - July 2004
Skills
Customer Service, Problem Solving, Microsoft Office, Microsoft Excel, Public Speaking, Research, Analysis, Microsoft Word, Data Analysis, Public Relations, Social Media, Strategic Planning, Event Planning, PowerPoint, Process Improvement, Project Management, Business Analysis, Call Centers, Human Resources, Data Entry, Financial Analysis, Compensation & Benefit, Employee Benefits, Retirement Benefits, Retirement Plan..., Defined Benefit, Outlook, Policy, FMLA, Payroll
Education
University of Phoenix 2011 — 2012
Certificate, Human Resources Management/Personnel Administration, General
Texas A&M Commerce 2008 — 2009
Master of Business Administration (M.B.A.)
Southern University and Agricultural and Mechanical College at Baton Rouge 2002 — 2006
Bachelor of Arts (B.A.), Political Science and Government
Louisiana State Employees' Retirement System July 2014 - Present
Louisiana State Employees' Retirement System December 2006 - Present
Louisiana House of Representatives 2006 - 2006
Convergys February 2004 - July 2004
Skills
Customer Service, Problem Solving, Microsoft Office, Microsoft Excel, Public Speaking, Research, Analysis, Microsoft Word, Data Analysis, Public Relations, Social Media, Strategic Planning, Event Planning, PowerPoint, Process Improvement, Project Management, Business Analysis, Call Centers, Human Resources, Data Entry, Financial Analysis, Compensation & Benefit, Employee Benefits, Retirement Benefits, Retirement Plan..., Defined Benefit, Outlook, Policy, FMLA, Payroll
Education
University of Phoenix 2011 — 2012
Certificate, Human Resources Management/Personnel Administration, General
Texas A&M Commerce 2008 — 2009
Master of Business Administration (M.B.A.)
Southern University and Agricultural and Mechanical College at Baton Rouge 2002 — 2006
Bachelor of Arts (B.A.), Political Science and Government
Wendy Cassidy's Convergys Experience November 2007 - May 2011
Job Call Center Supervisor at The Home Depot
Industry
Experience
The Home Depot April 2012 - Present
Convergys November 2007 - May 2011
Teleperformance July 2006 - March 2007
Skills
Leadership, Training, Microsoft Office, Sales, Management, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Customer Satisfaction, Team Leadership, Time Management, Team Building, Call Centers, Employee Training, Customer Experience, Operations Management, Performance Management, Coaching, Customer Retention, Outlook, Interviews, Retail, Team Management, Troubleshooting, Process Improvement, Telecommunications, Teamwork, Hiring, Employee Relations, Communication
Education
Southern Utah University
The Home Depot April 2012 - Present
Convergys November 2007 - May 2011
Teleperformance July 2006 - March 2007
Skills
Leadership, Training, Microsoft Office, Sales, Management, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Customer Satisfaction, Team Leadership, Time Management, Team Building, Call Centers, Employee Training, Customer Experience, Operations Management, Performance Management, Coaching, Customer Retention, Outlook, Interviews, Retail, Team Management, Troubleshooting, Process Improvement, Telecommunications, Teamwork, Hiring, Employee Relations, Communication
Education
Southern Utah University
Alfred DaCosta Alfred DaCosta's Convergys Experience November 2012 - Present
Job Life Insurance Trainer at Convergys
Industry Internet
Experience
Convergys November 2012 - Present
AT&T June 2011 - April 2012
Consolidated Utility Services, Inc March 2006 - June 2011
Skills
Sales, Customer Service, Social Media, Leadership, Online Articles, Adobe Creative Suite, Life Insurance, Term Life Insurance, Permanent Life Insurance, Youth Ministry, Youth Mentoring, Employee Training, Training, Youth Entrepreneurship, Entrepreneurship, Internet Radio, youth director
Education
Southwestern Adventist University 2015 — 2017
Bachelor’s Degree, Theology
Wichita State University 2013 — 2015
Ba degree, Entrepreneurship, Management
Southwestern Adventist University 2002 — 2003
Theology/Theological Studies
Convergys November 2012 - Present
AT&T June 2011 - April 2012
Consolidated Utility Services, Inc March 2006 - June 2011
Skills
Sales, Customer Service, Social Media, Leadership, Online Articles, Adobe Creative Suite, Life Insurance, Term Life Insurance, Permanent Life Insurance, Youth Ministry, Youth Mentoring, Employee Training, Training, Youth Entrepreneurship, Entrepreneurship, Internet Radio, youth director
Education
Southwestern Adventist University 2015 — 2017
Bachelor’s Degree, Theology
Wichita State University 2013 — 2015
Ba degree, Entrepreneurship, Management
Southwestern Adventist University 2002 — 2003
Theology/Theological Studies
Cory Loughmiller Cory Loughmiller's Convergys Experience December 2004 - August 2010
Job Technical Writer and Editing Guru for Photos, Audio, Video, and Written Works
Industry Higher Education
Experience
Utah Valley University June 2012 - Present
Bluehost August 2015 - Present
Bluehost August 2015 - Present
ROI Call Center Solutions March 2015 - May 2015
Seagull Book November 2013 - November 2014
Utah Valley University August 2010 - May 2012
Convergys December 2004 - August 2010
Barnes and Noble Booksellers January 2004 - December 2004
B Dalton Booksellers November 1996 - January 2004
Skills
Photoshop, Flash, Pro Tools, Animation, Digital Media, Call Center, Dreamweaver, Teaching, Microsoft Office, Windows, Training, Editing, HTML, Facebook, Blogging, Sony Vegas, Adobe Creative Suite, CSS, Maya, Film, Video Games, Sound
Education
Southern New Hampshire University 2013 — 2014
Master's Degree, English and Creative Writing
Utah Valley University 2006 — 2012
Bachelor of Science, Digital Media
Pleasant Grove High School 1990 — 1993
Diploma, English, Math, Drama, Radio
Utah Valley University June 2012 - Present
Bluehost August 2015 - Present
Bluehost August 2015 - Present
ROI Call Center Solutions March 2015 - May 2015
Seagull Book November 2013 - November 2014
Utah Valley University August 2010 - May 2012
Convergys December 2004 - August 2010
Barnes and Noble Booksellers January 2004 - December 2004
B Dalton Booksellers November 1996 - January 2004
Skills
Photoshop, Flash, Pro Tools, Animation, Digital Media, Call Center, Dreamweaver, Teaching, Microsoft Office, Windows, Training, Editing, HTML, Facebook, Blogging, Sony Vegas, Adobe Creative Suite, CSS, Maya, Film, Video Games, Sound
Education
Southern New Hampshire University 2013 — 2014
Master's Degree, English and Creative Writing
Utah Valley University 2006 — 2012
Bachelor of Science, Digital Media
Pleasant Grove High School 1990 — 1993
Diploma, English, Math, Drama, Radio
Kendra Coleman's Convergys Experience February 2003 - August 2004
Job Rural Carrier at United States Postal Service
Industry Government Administration
Experience
United States Postal Service March 2011 - Present
St. Helena School System August 2004 - August 2012
Convergys February 2003 - August 2004
Skills
Customer Service
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2000 — 2005
Criminal Justice and Corrections
United States Postal Service March 2011 - Present
St. Helena School System August 2004 - August 2012
Convergys February 2003 - August 2004
Skills
Customer Service
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2000 — 2005
Criminal Justice and Corrections
Shellie Cline Shellie Cline's Convergys Experience 1987 - 1997
Job Business Development Manager National and Strategic Accounts at Tyco Integrated Security
Industry Financial Services
Experience
Tyco Integrated Security January 2015 - Present
Tyco Integrated Security 2015 - 2015
Tyco Integrated Security 2015 - 2015
CareFusion July 2013 - July 2014
TD Ameritrade / Investools December 2008 - February 2013
Atlas Realty Partners December 2006 - November 2008
Axiom Realty Capital December 2006 - March 2008
Salt Lake Organizing Committee for the Olympic Winter Games of 2002 January 2002 - July 2002
One World Online 1997 - 2001
Convergys 1987 - 1997
Skills
Team Building, Public Speaking, Leadership Development, Training, Coaching, Customer Service, Strategic Planning, Leadership, Sales, Team Leadership, Management, Sales Management, Process Improvement, Employee Training, Entrepreneurship, Sales Operations, Event Planning, Social Media, New Business Development, Selling, Start-ups, Microsoft Office, Account Management, Strategic Partnerships, Sales Process, Business Planning, Real Estate, Budgets, Employee Relations, Public Relations, Social Networking, Business Development, Strategy, Recruiting, Project Management, Marketing, Call Centers, Forecasting, Time Management, Investments, Finance, Customer Retention, E-commerce, Program Management, Salesforce.com, Small Business, Sales Presentations, Contract Negotiation, CRM, Negotiation
Education
Southern Utah University 1987 — 1991
BS Communications, Communications, Marketing, Dance
North Sanpete High School 1983 — 1987
General, General
Tyco Integrated Security January 2015 - Present
Tyco Integrated Security 2015 - 2015
Tyco Integrated Security 2015 - 2015
CareFusion July 2013 - July 2014
TD Ameritrade / Investools December 2008 - February 2013
Atlas Realty Partners December 2006 - November 2008
Axiom Realty Capital December 2006 - March 2008
Salt Lake Organizing Committee for the Olympic Winter Games of 2002 January 2002 - July 2002
One World Online 1997 - 2001
Convergys 1987 - 1997
Skills
Team Building, Public Speaking, Leadership Development, Training, Coaching, Customer Service, Strategic Planning, Leadership, Sales, Team Leadership, Management, Sales Management, Process Improvement, Employee Training, Entrepreneurship, Sales Operations, Event Planning, Social Media, New Business Development, Selling, Start-ups, Microsoft Office, Account Management, Strategic Partnerships, Sales Process, Business Planning, Real Estate, Budgets, Employee Relations, Public Relations, Social Networking, Business Development, Strategy, Recruiting, Project Management, Marketing, Call Centers, Forecasting, Time Management, Investments, Finance, Customer Retention, E-commerce, Program Management, Salesforce.com, Small Business, Sales Presentations, Contract Negotiation, CRM, Negotiation
Education
Southern Utah University 1987 — 1991
BS Communications, Communications, Marketing, Dance
North Sanpete High School 1983 — 1987
General, General
Katrina Johnson's Convergys Experience August 2013 - December 2013
Job Account Manager at Alorica
Industry Wireless
Experience
Mary Kay Idependent Consultant July 2014 - Present
SFI December 2013 - Present
Alorica July 2011 - Present
West at homes March 2011 - Present
TeleTech September 2013 - January 2014
Convergys August 2013 - December 2013
Sprint July 2010 - September 2012
Comcast Cable November 1998 - January 2008
Skills
Telecommunications, Customer Service, Customer Satisfaction, Wireless, Call Centers, Call Center, Wireless Networking, Cellular Communications, Customer Retention, Mobile Devices, Networking, Troubleshooting, Team Leadership, VoIP, Account Management, Management, Sales, Team Building, Leadership, Training, Public Speaking, Microsoft Office, Coaching
Education
Southern New Hampshire University 2014 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2008 — 2011
Bachelor's Degree, Business Administration and Management, General
Mary Kay Idependent Consultant July 2014 - Present
SFI December 2013 - Present
Alorica July 2011 - Present
West at homes March 2011 - Present
TeleTech September 2013 - January 2014
Convergys August 2013 - December 2013
Sprint July 2010 - September 2012
Comcast Cable November 1998 - January 2008
Skills
Telecommunications, Customer Service, Customer Satisfaction, Wireless, Call Centers, Call Center, Wireless Networking, Cellular Communications, Customer Retention, Mobile Devices, Networking, Troubleshooting, Team Leadership, VoIP, Account Management, Management, Sales, Team Building, Leadership, Training, Public Speaking, Microsoft Office, Coaching
Education
Southern New Hampshire University 2014 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2008 — 2011
Bachelor's Degree, Business Administration and Management, General
Jeremy Mallory Jeremy Mallory's Convergys Experience December 2005 - May 2008
Job Consumer Lending Manager at USAA
Industry Financial Services
Experience
USAA March 2010 - Present
AT&T Mobility May 2008 - December 2009
Convergys December 2005 - May 2008
Skills
Mortgage Lending, Real Estate, Mortgage Banking, Loan Origination, Refinance, Loans, Customer Service, Customer Satisfaction, Loss Mitigation, Customer Retention, Call Centers, Sales
Education
Valdosta State University 2004 — 2009
Bachelor's Degree, Office Administration and Technology
Southern New Hampshire University
Master of Business Administration (M.B.A.), Business Administration and Management, General
USAA March 2010 - Present
AT&T Mobility May 2008 - December 2009
Convergys December 2005 - May 2008
Skills
Mortgage Lending, Real Estate, Mortgage Banking, Loan Origination, Refinance, Loans, Customer Service, Customer Satisfaction, Loss Mitigation, Customer Retention, Call Centers, Sales
Education
Valdosta State University 2004 — 2009
Bachelor's Degree, Office Administration and Technology
Southern New Hampshire University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Jennifer Cato Jennifer Cato's Convergys Experience August 2010 - April 2012
Job Owner/Photographer at I Shoot, You Frame Photography
Industry Photography
Experience
I Shoot, You Frame Photography January 2010 - Present
Convergys August 2010 - April 2012
US Bank September 2001 - February 2006
Taco Bell January 2000 - May 2001
Skills
60+WPM, CS2, CS3, CS4, Photography, Customer Service, Photoshop, Word, Microsoft Office, Outlook, Adobe Creative Suite, Blogging, Graphic Design, Data Entry, Customer Relations, Windows, HTML, Scheduling, Retail, Logo Design, Digital Photography, Problem Solving, Team Building, Supervisory Skills, Training, Troubleshooting, Image Editing, Adobe Acrobat, Microsoft Word, Image Manipulation, Lightroom, Event Photography, Management
Education
Southwestern Illinois College 1995 — 1999
20 Hours Away from Associates, Music Performace
Cahokia Senior High School 1992 — 1996
Diploma
I Shoot, You Frame Photography January 2010 - Present
Convergys August 2010 - April 2012
US Bank September 2001 - February 2006
Taco Bell January 2000 - May 2001
Skills
60+WPM, CS2, CS3, CS4, Photography, Customer Service, Photoshop, Word, Microsoft Office, Outlook, Adobe Creative Suite, Blogging, Graphic Design, Data Entry, Customer Relations, Windows, HTML, Scheduling, Retail, Logo Design, Digital Photography, Problem Solving, Team Building, Supervisory Skills, Training, Troubleshooting, Image Editing, Adobe Acrobat, Microsoft Word, Image Manipulation, Lightroom, Event Photography, Management
Education
Southwestern Illinois College 1995 — 1999
20 Hours Away from Associates, Music Performace
Cahokia Senior High School 1992 — 1996
Diploma
Brooke Valantine Brooke Valantine's Convergys Experience 1998 - 2002
Job Assistant Vice President / Mortgage Lending
Industry Banking
Experience
State Bank Of Southern Utah September 2013 - Present
State Bank of Southern Utah March 2005 - September 2013
First Magnus Financial 2002 - 2004
Convergys 1998 - 2002
Skills
Consumer Lending, Loan Processing, Bank Operations, Customer Service, New Account Opening, Banking, Writing, Microsoft Excel, Microsoft Word, Horizon, groupwise, Microsoft PowerPoint, Loans, Credit Cards, Branch Banking, PowerPoint, Mortgage Lending
Education
University of Phoenix 2002 — 2004
Master of Science (MS), Computer and Information Sciences, General
Southern Utah University 1998 — 2002
Bachelor of Science (BS), Computer and Information Sciences and Support Services
State Bank Of Southern Utah September 2013 - Present
State Bank of Southern Utah March 2005 - September 2013
First Magnus Financial 2002 - 2004
Convergys 1998 - 2002
Skills
Consumer Lending, Loan Processing, Bank Operations, Customer Service, New Account Opening, Banking, Writing, Microsoft Excel, Microsoft Word, Horizon, groupwise, Microsoft PowerPoint, Loans, Credit Cards, Branch Banking, PowerPoint, Mortgage Lending
Education
University of Phoenix 2002 — 2004
Master of Science (MS), Computer and Information Sciences, General
Southern Utah University 1998 — 2002
Bachelor of Science (BS), Computer and Information Sciences and Support Services
Melissa Williamson Melissa Williamson's Convergys Experience February 2010 - September 2011
Job Insurance Sales Representative at STATE FARM INSURANCE AND FINANCIAL SERVICES
Industry Insurance
Experience
STATE FARM INSURANCE AND FINANCIAL SERVICES July 2013 - Present
H&R Block January 2012 - July 2013
Convergys February 2010 - September 2011
Skills
Customer Service
Education
Southern Utah University 2010 — 2016
Bachelor of Accounting, Accounting
University of Phoenix 2006 — 2009
Associate of Arts (AA), Accounting and Business/Management
STATE FARM INSURANCE AND FINANCIAL SERVICES July 2013 - Present
H&R Block January 2012 - July 2013
Convergys February 2010 - September 2011
Skills
Customer Service
Education
Southern Utah University 2010 — 2016
Bachelor of Accounting, Accounting
University of Phoenix 2006 — 2009
Associate of Arts (AA), Accounting and Business/Management
Anthony Herrick Anthony Herrick's Convergys Experience May 2008 - October 2008
Job CA agent at Sorenson Communications
Industry Telecommunications
Experience
Sorenson Communications October 2011 - Present
SUU Learning Center August 2006 - April 2010
Convergys May 2008 - October 2008
Skills
Matlab, Linux, Statistics, Mathematical Modeling, Bioinformatics, Microsoft Office, Tutoring, Customer Service, Teaching, Mathematics, Research, Programming
Education
University of Utah 2011 — 2013
Bachelor of Science (BS), Applied Mathematics
Southern Utah University 2003 — 2010
Associate's degree, General Studies
Sorenson Communications October 2011 - Present
SUU Learning Center August 2006 - April 2010
Convergys May 2008 - October 2008
Skills
Matlab, Linux, Statistics, Mathematical Modeling, Bioinformatics, Microsoft Office, Tutoring, Customer Service, Teaching, Mathematics, Research, Programming
Education
University of Utah 2011 — 2013
Bachelor of Science (BS), Applied Mathematics
Southern Utah University 2003 — 2010
Associate's degree, General Studies
Trent L LaCroix Trent L LaCroix's Convergys Experience February 2014 - March 2014
Job Accounting Professional Looking for New Opportunities
Industry Accounting
Experience
Azule Staffing at Thomson Reuters September 2015 - September 2015
Data Recognition Corporation March 2015 - July 2015
TAJ Technologies Inc. December 2014 - February 2015
Azule Staffing November 2014 - November 2014
Staffing Partners August 2014 - October 2014
Accountemps May 2014 - May 2014
Questar through Award Staffing April 2014 - May 2014
Convergys February 2014 - March 2014
Asset Marketing Services, Inc October 2013 - January 2014
Ascension Point Recovery Services LLC November 2012 - October 2013
Skills
Microsoft Office, Office Equipment, Typing, Customer Service, Sales, Human Resources, Office Support, Mortgage Servicing, Invoicing, Time Management, Training, Leadership, Loans, Accounting, Team Building, Finance, Microsoft Excel, Management
Education
Rasmussen College 2008 — 2010
Associate’s Degree, Accounting and Finance, 3.81
Saint Cloud State University - G.R. Herberger College of Business 1992 — 1996
Bachelor’s Degree, Sociology, Human Relations
Azule Staffing at Thomson Reuters September 2015 - September 2015
Data Recognition Corporation March 2015 - July 2015
TAJ Technologies Inc. December 2014 - February 2015
Azule Staffing November 2014 - November 2014
Staffing Partners August 2014 - October 2014
Accountemps May 2014 - May 2014
Questar through Award Staffing April 2014 - May 2014
Convergys February 2014 - March 2014
Asset Marketing Services, Inc October 2013 - January 2014
Ascension Point Recovery Services LLC November 2012 - October 2013
Skills
Microsoft Office, Office Equipment, Typing, Customer Service, Sales, Human Resources, Office Support, Mortgage Servicing, Invoicing, Time Management, Training, Leadership, Loans, Accounting, Team Building, Finance, Microsoft Excel, Management
Education
Rasmussen College 2008 — 2010
Associate’s Degree, Accounting and Finance, 3.81
Saint Cloud State University - G.R. Herberger College of Business 1992 — 1996
Bachelor’s Degree, Sociology, Human Relations
Austin Caldwell Austin Caldwell's Convergys Experience February 2012 - April 2014
Job Customer Account Manager at SymTec
Industry Information Technology and Services
Experience
SymTec April 2014 - Present
Convergys February 2012 - April 2014
Parowan Cafe September 2005 - December 2011
Skills
Customer Service, Customer Satisfaction, Customer Experience, Microsoft Office, Data Entry, Team Leadership, Time Management, Troubleshooting, Sales, Management, Leadership, Training, Technical Support, Microsoft Excel, Call Centers
Education
Southern Utah University 2010 — 2017
Bachelor's Degree, Human Biology
SymTec April 2014 - Present
Convergys February 2012 - April 2014
Parowan Cafe September 2005 - December 2011
Skills
Customer Service, Customer Satisfaction, Customer Experience, Microsoft Office, Data Entry, Team Leadership, Time Management, Troubleshooting, Sales, Management, Leadership, Training, Technical Support, Microsoft Excel, Call Centers
Education
Southern Utah University 2010 — 2017
Bachelor's Degree, Human Biology
Sandy Fisher's Convergys Experience 2000 - 2002
Job Manager, Human Resources at CB&I
Industry Human Resources
Experience
CB&I 2006 - Present
The Advocate 2002 - 2006
Convergys 2000 - 2002
Skills
Human Resources, Personnel Management, Employee Relations, Onboarding, Performance Management, Team Building, Talent Management, New Hire Orientations, Recruiting, Program Management, Applicant Tracking..., Microsoft Office, HRIS, Deferred Compensation, Workforce Planning, HR Strategy, Talent Assessment, Benefits Administration, Compensation & Benefits..., Payroll, Process Improvement, Employment Law, Workplace Harassment, Complaint Management, Complaint Investigations, Incentive Programs, Microsoft Word, Microsoft Excel, PowerPoint, Access, Outlook, Visio, ADP Payroll, Taleo, JD Edwards, American’s with..., Family Medical Leave Act, FMLA
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor's Degree, Psychology
CB&I 2006 - Present
The Advocate 2002 - 2006
Convergys 2000 - 2002
Skills
Human Resources, Personnel Management, Employee Relations, Onboarding, Performance Management, Team Building, Talent Management, New Hire Orientations, Recruiting, Program Management, Applicant Tracking..., Microsoft Office, HRIS, Deferred Compensation, Workforce Planning, HR Strategy, Talent Assessment, Benefits Administration, Compensation & Benefits..., Payroll, Process Improvement, Employment Law, Workplace Harassment, Complaint Management, Complaint Investigations, Incentive Programs, Microsoft Word, Microsoft Excel, PowerPoint, Access, Outlook, Visio, ADP Payroll, Taleo, JD Edwards, American’s with..., Family Medical Leave Act, FMLA
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor's Degree, Psychology
Jess Childress Jess Childress's Convergys Experience January 2008 - July 2010
Job summer technitian at Vivint
Industry Consumer Electronics
Experience
Protection 1 Security Solutions April 2015 - Present
Vivint January 2013 - May 2014
Convergys January 2008 - July 2010
Skills
Home Automation, Customer Service, Direct Sales, Microsoft Office, Consumer Electronics, OS X, Product Marketing, Microsoft Excel, Marketing, Troubleshooting, Product Management, PowerPoint, Microsoft Word, Inventory Management, Training, Technical Support, Entrepreneurship, Teamwork, Electronics
Education
Ace bartending Academy 2014 — 2014
30 hour course, Bartending/Bartender
Southern Utah University 2007 — 2010
None, Criminal Justice/Law Enforcement Administration
Shadow Ridge High School 2004 — 2006
High school diploma, General Studies
Protection 1 Security Solutions April 2015 - Present
Vivint January 2013 - May 2014
Convergys January 2008 - July 2010
Skills
Home Automation, Customer Service, Direct Sales, Microsoft Office, Consumer Electronics, OS X, Product Marketing, Microsoft Excel, Marketing, Troubleshooting, Product Management, PowerPoint, Microsoft Word, Inventory Management, Training, Technical Support, Entrepreneurship, Teamwork, Electronics
Education
Ace bartending Academy 2014 — 2014
30 hour course, Bartending/Bartender
Southern Utah University 2007 — 2010
None, Criminal Justice/Law Enforcement Administration
Shadow Ridge High School 2004 — 2006
High school diploma, General Studies
Toni Wade Toni Wade's Convergys Experience December 2013 - April 2014
Job Logistics Professional
Industry Logistics and Supply Chain
Experience
Sunset Tanning March 2015 - Present
Continental Teves September 2014 - June 2015
Marves Industries April 2014 - September 2014
Convergys December 2013 - April 2014
Cookout August 2011 - June 2013
Bell's Computing and Consulting October 2010 - February 2011
Wahl Clipper Corporation September 2008 - July 2010
Skills
Microsoft Office, Microsoft Excel, Research, Public Speaking, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Logistics, Workplace Safety, Typing
Education
Southern New Hampshire University 2015 — 2017
Bachelor's degree, Operations Management with a Concentration in Logistics, 4.0
Sterling High School 1999 — 2003
Western Piedmont Community College
Sunset Tanning March 2015 - Present
Continental Teves September 2014 - June 2015
Marves Industries April 2014 - September 2014
Convergys December 2013 - April 2014
Cookout August 2011 - June 2013
Bell's Computing and Consulting October 2010 - February 2011
Wahl Clipper Corporation September 2008 - July 2010
Skills
Microsoft Office, Microsoft Excel, Research, Public Speaking, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Logistics, Workplace Safety, Typing
Education
Southern New Hampshire University 2015 — 2017
Bachelor's degree, Operations Management with a Concentration in Logistics, 4.0
Sterling High School 1999 — 2003
Western Piedmont Community College
Saritha Pragallapati Saritha Pragallapati's Convergys Experience May 2005 - June 2007
Job Lead Analyst at Bank of America
Industry Information Technology and Services
Experience
Bank of America June 2007 - Present
Convergys May 2005 - June 2007
Skills
Requirements Analysis, SQL, Software Project..., Business Analysis, Java, Core Java, EJB, JavaScript, CSS, jQuery, JSON, Struts, Spring, Web Services, Hibernate, Toplink, XML, XSLT, HTML, UML, Design Patterns, Project Estimation, Software Development, Software Documentation, Software Design, Oracle, Microsoft SQL Server, Sybase, DB2, Quality Management, Quality Center, Perforce, StarTeam, CVS, PVCS, Unix, WebSphere Application..., Weblogic, Tomcat, Oracle Application..., Eclipse, RAD, Rational Rose..., Visio
Education
Sri Venkateswara University 1994 — 1998
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
A.P Residential School
Board of secondary education
Bank of America June 2007 - Present
Convergys May 2005 - June 2007
Skills
Requirements Analysis, SQL, Software Project..., Business Analysis, Java, Core Java, EJB, JavaScript, CSS, jQuery, JSON, Struts, Spring, Web Services, Hibernate, Toplink, XML, XSLT, HTML, UML, Design Patterns, Project Estimation, Software Development, Software Documentation, Software Design, Oracle, Microsoft SQL Server, Sybase, DB2, Quality Management, Quality Center, Perforce, StarTeam, CVS, PVCS, Unix, WebSphere Application..., Weblogic, Tomcat, Oracle Application..., Eclipse, RAD, Rational Rose..., Visio
Education
Sri Venkateswara University 1994 — 1998
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
A.P Residential School
Board of secondary education
Bryan Wilbur Bryan Wilbur's Convergys Experience October 2010 - August 2014
Job Associate Software Analyst at Omnitracs
Industry Higher Education
Experience
Omnitracs July 2015 - Present
Southern Utah University August 2014 - May 2015
Convergys October 2010 - August 2014
Milestone Hospice October 2009 - September 2010
Treyarch April 2008 - September 2009
Skills
Networking, Java, C#, C++, SQL, Python, Customer Service, Unity3D, ASP.NET, C, Objective-C, Android Development, iOS Development, Oracle E-Business Suite, Oracle SQL Developer, Oracle Database, Oracle Applications, TIBCO, SoapUI, SOAP, JDeveloper, Perforce, Visual Studio, Eclipse
Education
Southern Utah University 2012 — 2015
Bachelor of Science, Computer Science, 3.547
Omnitracs July 2015 - Present
Southern Utah University August 2014 - May 2015
Convergys October 2010 - August 2014
Milestone Hospice October 2009 - September 2010
Treyarch April 2008 - September 2009
Skills
Networking, Java, C#, C++, SQL, Python, Customer Service, Unity3D, ASP.NET, C, Objective-C, Android Development, iOS Development, Oracle E-Business Suite, Oracle SQL Developer, Oracle Database, Oracle Applications, TIBCO, SoapUI, SOAP, JDeveloper, Perforce, Visual Studio, Eclipse
Education
Southern Utah University 2012 — 2015
Bachelor of Science, Computer Science, 3.547
Claude Wilson Claude Wilson's Convergys Experience January 2011 - June 2011
Job Supervisor Training and Development at Quest Diagnostics
Industry Hospital & Health Care
Experience
Quest Diagnostics June 2014 - Present
Quest Diagnostics September 2013 - June 2014
Quest Diagnostics May 2012 - September 2013
Convergys January 2011 - June 2011
ACS January 2008 - August 2010
Skills
Management, Employee Training, Problem Solving, Customer Service, Process Improvement, Training, Outlook, Software Documentation, Team Building, Healthcare, Call Centers, Access, HIPAA, Leadership, Team Leadership
Education
Mid-America Nazarene University 2014 — 2015
Organizational Leadership, Organizational Leadership
Southwestern Oregon Community College 2006 — 2008
Associate of Arts (A.A.), General Studies
Quest Diagnostics June 2014 - Present
Quest Diagnostics September 2013 - June 2014
Quest Diagnostics May 2012 - September 2013
Convergys January 2011 - June 2011
ACS January 2008 - August 2010
Skills
Management, Employee Training, Problem Solving, Customer Service, Process Improvement, Training, Outlook, Software Documentation, Team Building, Healthcare, Call Centers, Access, HIPAA, Leadership, Team Leadership
Education
Mid-America Nazarene University 2014 — 2015
Organizational Leadership, Organizational Leadership
Southwestern Oregon Community College 2006 — 2008
Associate of Arts (A.A.), General Studies
Jon-Michael Patton's Convergys Experience October 2008 - May 2011
Job Assistant Manager at U.S. Bank
Industry Banking
Experience
Zions Bank September 2015 - Present
U.S. Bank September 2014 - September 2015
Zions Bank February 2013 - September 2014
Zions Bank May 2011 - February 2013
Convergys October 2008 - May 2011
M&M Motorsports July 2008 - November 2008
The Church of Jesus Christ of Latter-day Saints March 2006 - March 2008
Skills
Professional Experience, Team Building, Project Management, Public Speaking, Business Writing, Small Business Marketing, Financial Accounting, Management Accounting, Teaching, People Skills, Sales, Telemarketing, Finance, Retail Banking, Consumer Lending, Customer Service, Customer Satisfaction, Sales Management, Telephone Skills, Microsoft Office, Credit, Banking, Management, Leadership, Loans, Relationship Management, Commercial Banking, Financial Analysis, Training
Education
Western Governors University 2014 — 2015
Bachelor's degree, Accounting
Southern Utah University 2011 — 2011
Bachelor of Business Administration (BBA), Finance, General
Beaumont high school 2000 — 2004
General, General Studies
Zions Bank September 2015 - Present
U.S. Bank September 2014 - September 2015
Zions Bank February 2013 - September 2014
Zions Bank May 2011 - February 2013
Convergys October 2008 - May 2011
M&M Motorsports July 2008 - November 2008
The Church of Jesus Christ of Latter-day Saints March 2006 - March 2008
Skills
Professional Experience, Team Building, Project Management, Public Speaking, Business Writing, Small Business Marketing, Financial Accounting, Management Accounting, Teaching, People Skills, Sales, Telemarketing, Finance, Retail Banking, Consumer Lending, Customer Service, Customer Satisfaction, Sales Management, Telephone Skills, Microsoft Office, Credit, Banking, Management, Leadership, Loans, Relationship Management, Commercial Banking, Financial Analysis, Training
Education
Western Governors University 2014 — 2015
Bachelor's degree, Accounting
Southern Utah University 2011 — 2011
Bachelor of Business Administration (BBA), Finance, General
Beaumont high school 2000 — 2004
General, General Studies
Garry Whiteley Garry Whiteley's Convergys Experience January 2009 - May 2011
Job Owner / Head Coach at Platinum Star Solutions
Industry Professional Training & Coaching
Experience
Platinum Star Solutions July 2015 - Present
Value Investment Group August 2011 - July 2015
Green Pest Services/Pointe Pest Control May 2011 - August 2011
Convergys January 2009 - May 2011
Skills
Customer Service, Sales, Negotiation, Real Estate, Business Development, Strategic Planning, Team Building, Marketing, Marketing Strategy, Budgets, Project Management, Business Strategy, Start-ups, Investment Properties, Financial Analysis, Networking, New Business Development, Contract Negotiation, Entrepreneurship, Social Media, Property Management, Online Advertising, Real Estate Transactions, Property, Market Research, Due Diligence, Account Management, Real Estate Development, Short Sales, Residential Homes, Training, Leadership, Social Media Marketing, Small Business, Selling, Market Analysis, Investments, Commercial Real Estate, Business Planning
Education
Southern Utah University 2009 — 2011
Associates, Business Management
Canyon View High School 2003 — 2007
High School Diploma, Business
Platinum Star Solutions July 2015 - Present
Value Investment Group August 2011 - July 2015
Green Pest Services/Pointe Pest Control May 2011 - August 2011
Convergys January 2009 - May 2011
Skills
Customer Service, Sales, Negotiation, Real Estate, Business Development, Strategic Planning, Team Building, Marketing, Marketing Strategy, Budgets, Project Management, Business Strategy, Start-ups, Investment Properties, Financial Analysis, Networking, New Business Development, Contract Negotiation, Entrepreneurship, Social Media, Property Management, Online Advertising, Real Estate Transactions, Property, Market Research, Due Diligence, Account Management, Real Estate Development, Short Sales, Residential Homes, Training, Leadership, Social Media Marketing, Small Business, Selling, Market Analysis, Investments, Commercial Real Estate, Business Planning
Education
Southern Utah University 2009 — 2011
Associates, Business Management
Canyon View High School 2003 — 2007
High School Diploma, Business
Chad Banks, MBA, PMP Chad Banks, MBA, PMP's Convergys Experience April 2001 - May 2003
Job Experienced IT Leader
Industry Information Technology and Services
Experience
Asurion May 2014 - Present
WellStar Health System July 2012 - April 2014
T-Mobile June 2008 - July 2012
T-Mobile June 2006 - June 2008
Experian June 2004 - February 2006
Convergys April 2001 - May 2003
Skills
Team Building, Customer Service, Management, Call Center, Customer Satisfaction, Telecommunications, Cross-functional Team..., Customer Experience, Visio, Process Improvement, ITIL, Leadership, Analysis, Quality Assurance, Sales Operations, Call Centers, Sales, Budgets, Coaching, Vendor Management, Project Management, Team Leadership, Technical Support, Business Development, Security, Human Resources, Time Management, Program Management, Employee Training, Software Documentation, CRM, Troubleshooting, Networking, Operations Management, Business Analysis, Training, Customer Retention, Change Management, Project Planning, Teamwork, Performance Management, Team Management, Outsourcing, Business Process..., Integration, Account Management, System Administration, Access, Product Development, Strategy
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelors, Marketing
University of Phoenix
MBA, Technology Management
Asurion May 2014 - Present
WellStar Health System July 2012 - April 2014
T-Mobile June 2008 - July 2012
T-Mobile June 2006 - June 2008
Experian June 2004 - February 2006
Convergys April 2001 - May 2003
Skills
Team Building, Customer Service, Management, Call Center, Customer Satisfaction, Telecommunications, Cross-functional Team..., Customer Experience, Visio, Process Improvement, ITIL, Leadership, Analysis, Quality Assurance, Sales Operations, Call Centers, Sales, Budgets, Coaching, Vendor Management, Project Management, Team Leadership, Technical Support, Business Development, Security, Human Resources, Time Management, Program Management, Employee Training, Software Documentation, CRM, Troubleshooting, Networking, Operations Management, Business Analysis, Training, Customer Retention, Change Management, Project Planning, Teamwork, Performance Management, Team Management, Outsourcing, Business Process..., Integration, Account Management, System Administration, Access, Product Development, Strategy
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelors, Marketing
University of Phoenix
MBA, Technology Management
Christina Lazard's Convergys Experience July 2000 - January 2004
Job Logistics & Corrugated Supervisor
Industry Glass, Ceramics & Concrete
Experience
Libbey Inc. January 2015 - Present
Libbey Inc. 2015 - Present
JPMorgan Chase & Co. November 2014 - Present
AT&T September 2004 - August 2013
Cox Communications August 2004 - August 2005
West Telemarketing September 2000 - January 2004
Convergys July 2000 - January 2004
Skills
Customer Experience, Vendor Management, Customer Satisfaction, Human Resources, Customer Retention, Relationship Management, Financial Services, Budgets, Continuous Improvement, Problem Solving, Technical Support, Strategic Planning
Education
Penn Foster 2010 — 2011
Associate, Daycare
Southern University and Agricultural and Mechanical College at Baton Rouge 1993 — 2000
BA, Psychology
Libbey Inc. January 2015 - Present
Libbey Inc. 2015 - Present
JPMorgan Chase & Co. November 2014 - Present
AT&T September 2004 - August 2013
Cox Communications August 2004 - August 2005
West Telemarketing September 2000 - January 2004
Convergys July 2000 - January 2004
Skills
Customer Experience, Vendor Management, Customer Satisfaction, Human Resources, Customer Retention, Relationship Management, Financial Services, Budgets, Continuous Improvement, Problem Solving, Technical Support, Strategic Planning
Education
Penn Foster 2010 — 2011
Associate, Daycare
Southern University and Agricultural and Mechanical College at Baton Rouge 1993 — 2000
BA, Psychology
Theresa Mason's Convergys Experience June 2001 - February 2004
Job Customer Service
Industry Insurance
Experience
Postema Marketing Group, LLC February 2006 - January 2013
Convergys June 2001 - February 2004
Skills
Life Insurance, Retirement Planning, Strategic Financial..., Employee Benefits, Health Insurance, Retirement, Insurance, Long-term Care, Term Life Insurance, Fixed Annuities, Wealth Management, Disability Insurance, 401k, Marketing, Mutual Funds, Whole Life, Training, Small Business, Leadership, Medicare, Investments, Universal Life, Financial Services, Brokers, Long Term Care Insurance, Financial Advisory, Financial Planners, Health Savings Accounts, Critical Illness, IRAs, Wealth Accumulation, Estate Planning, Agents, Wealth, Team Building, Customer Service, Financial Planning, Strategic Planning
Education
Southern New Hampshire University 2014 — 2018
Bachelor of Business Administration (BBA), specializing in Marketing
Swanton High School
Diploma, General
Postema Marketing Group, LLC February 2006 - January 2013
Convergys June 2001 - February 2004
Skills
Life Insurance, Retirement Planning, Strategic Financial..., Employee Benefits, Health Insurance, Retirement, Insurance, Long-term Care, Term Life Insurance, Fixed Annuities, Wealth Management, Disability Insurance, 401k, Marketing, Mutual Funds, Whole Life, Training, Small Business, Leadership, Medicare, Investments, Universal Life, Financial Services, Brokers, Long Term Care Insurance, Financial Advisory, Financial Planners, Health Savings Accounts, Critical Illness, IRAs, Wealth Accumulation, Estate Planning, Agents, Wealth, Team Building, Customer Service, Financial Planning, Strategic Planning
Education
Southern New Hampshire University 2014 — 2018
Bachelor of Business Administration (BBA), specializing in Marketing
Swanton High School
Diploma, General
Alex Figueroa-Noble Alex Figueroa-Noble's Convergys Experience June 2014 - Present
Job Human Resource Administrator
Industry Human Resources
Experience
Convergys June 2014 - Present
Orna Security and Concierge Services October 2009 - May 2014
St Ives Inc April 1997 - October 2010
Crown Linen, LLC May 2007 - October 2009
Skills
Multi Tasking, Bilingual-English/Spanis..., Team Building, Employee Training, Payroll, ADP Payroll, HRIS, HR Policies, Abra Suite, Microsoft Office, OSHA Certified, Recruiting, Bookkeeping, Office Administration, Benefits Administration, Database Administration, Accounting, Reporting & Analysis, Executive Reporting, Executive Support, High level of initiative, Cost Saving Initiatives, Workers Compensation, Workers' Compensation..., Employee Relations, Employee Consultation, ERISA, 401k, DOL, Department Budgeting, Department..., Customer Service, Employee Recognition, QuickBooks, Contract Negotiation, Social Networking, Compensation & Benefit, Employee Benefits, File Management, File Archiving, Troubleshooting, Escalation Resolution, Problem Solving, Project Management, Highly Reliable, People Skills, Delivering projects on..., Highly Ambitious, Always Willing to Learn, Highly articulate
Education
Southern New Hampshire University 2014 — 2017
Bachelor's Degree, Business Administration and Human Resource Management
Herbert H. Lehman High School 1985 — 1988
High School Diploma, Biology, General
Convergys June 2014 - Present
Orna Security and Concierge Services October 2009 - May 2014
St Ives Inc April 1997 - October 2010
Crown Linen, LLC May 2007 - October 2009
Skills
Multi Tasking, Bilingual-English/Spanis..., Team Building, Employee Training, Payroll, ADP Payroll, HRIS, HR Policies, Abra Suite, Microsoft Office, OSHA Certified, Recruiting, Bookkeeping, Office Administration, Benefits Administration, Database Administration, Accounting, Reporting & Analysis, Executive Reporting, Executive Support, High level of initiative, Cost Saving Initiatives, Workers Compensation, Workers' Compensation..., Employee Relations, Employee Consultation, ERISA, 401k, DOL, Department Budgeting, Department..., Customer Service, Employee Recognition, QuickBooks, Contract Negotiation, Social Networking, Compensation & Benefit, Employee Benefits, File Management, File Archiving, Troubleshooting, Escalation Resolution, Problem Solving, Project Management, Highly Reliable, People Skills, Delivering projects on..., Highly Ambitious, Always Willing to Learn, Highly articulate
Education
Southern New Hampshire University 2014 — 2017
Bachelor's Degree, Business Administration and Human Resource Management
Herbert H. Lehman High School 1985 — 1988
High School Diploma, Biology, General
Blake Cozzens Blake Cozzens's Convergys Experience March 2010 - December 2010
Job Owner/Property Manager at Stress Free Property Management
Industry Real Estate
Experience
Stress Free Property Management June 2013 - Present
Cozzens Property Management February 2009 - Present
Iron County Republican Party April 2013 - April 2015
Iron County Republican Party March 2012 - April 2013
Southern Utah University January 2012 - December 2012
Dan Liljenquist for U.S. Senate December 2011 - March 2012
M.A. Munson Law P.C September 2011 - March 2012
G.O. Green Enterprises January 2011 - September 2011
Convergys March 2010 - December 2010
Convergys Corp February 2007 - March 2010
Skills
Property Management, Microsoft Office, Photoshop, Nonprofits, Customer Service, QuickBooks, Real Estate, Information Technology, State Politics, Contract Negotiating, local politics, Contract drafting
Education
Southern Utah University 2008 — 2012
BS, Criminal Justice
Institute of Real Estate Education
Real Estate
Stress Free Property Management June 2013 - Present
Cozzens Property Management February 2009 - Present
Iron County Republican Party April 2013 - April 2015
Iron County Republican Party March 2012 - April 2013
Southern Utah University January 2012 - December 2012
Dan Liljenquist for U.S. Senate December 2011 - March 2012
M.A. Munson Law P.C September 2011 - March 2012
G.O. Green Enterprises January 2011 - September 2011
Convergys March 2010 - December 2010
Convergys Corp February 2007 - March 2010
Skills
Property Management, Microsoft Office, Photoshop, Nonprofits, Customer Service, QuickBooks, Real Estate, Information Technology, State Politics, Contract Negotiating, local politics, Contract drafting
Education
Southern Utah University 2008 — 2012
BS, Criminal Justice
Institute of Real Estate Education
Real Estate
Raja Sarveswara Kondreddy Raja Sarveswara Kondreddy's Convergys Experience July 2008 - February 2010
Job Senior SAP Consultant at EPIUSE
Industry Information Technology and Services
Experience
EPI-USE April 2013 - Present
NTT DATA Americas October 2012 - April 2013
NorthgateArinso January 2012 - September 2012
Accenture December 2010 - February 2012
CIBER February 2010 - November 2010
Convergys July 2008 - February 2010
AREVA NP March 2008 - June 2008
Capgemini Consulting August 2005 - February 2008
Covalent Soft September 2003 - July 2005
Skills
ABAP, SAP, SAP ERP, SAP Netweaver, SAP R/3, SAP Portal, SAP BI, SAP HR, BAPI, PMP, ERP, SAP Implementation, IDOC, SD, ECC, IDoc, Business Process, Integration
Education
Sri Krishnadevaraya University 2001 — 2003
MSIS, Masters in Information Systems
Sri Venkateswara University 1998 — 2001
BCA, Bachelors degree in Computer Applications
EPI-USE April 2013 - Present
NTT DATA Americas October 2012 - April 2013
NorthgateArinso January 2012 - September 2012
Accenture December 2010 - February 2012
CIBER February 2010 - November 2010
Convergys July 2008 - February 2010
AREVA NP March 2008 - June 2008
Capgemini Consulting August 2005 - February 2008
Covalent Soft September 2003 - July 2005
Skills
ABAP, SAP, SAP ERP, SAP Netweaver, SAP R/3, SAP Portal, SAP BI, SAP HR, BAPI, PMP, ERP, SAP Implementation, IDOC, SD, ECC, IDoc, Business Process, Integration
Education
Sri Krishnadevaraya University 2001 — 2003
MSIS, Masters in Information Systems
Sri Venkateswara University 1998 — 2001
BCA, Bachelors degree in Computer Applications
Kreg Asay Kreg Asay's Convergys Experience 1998 - 2003
Job Produce Associate at WalMart
Industry Retail
Experience
Wal Mart September 2006 - Present
Wal-Mart August 2003 - September 2006
Convergys 1998 - 2003
Sullivan's Cafe 1992 - 1998
Skills
Grocery, Data Entry, Filing, Customer Service, Phone Etiquette, Dairy, Microsoft Office, Public Speaking, Retail Sales, Windows, Outlook, Microsoft Excel, Team Building, Inventory Management, Teamwork, Research, Microsoft Word, Fresh Produce
Education
Southern Utah University 1993 — 1996
BS, History / Theatre
Wal Mart September 2006 - Present
Wal-Mart August 2003 - September 2006
Convergys 1998 - 2003
Sullivan's Cafe 1992 - 1998
Skills
Grocery, Data Entry, Filing, Customer Service, Phone Etiquette, Dairy, Microsoft Office, Public Speaking, Retail Sales, Windows, Outlook, Microsoft Excel, Team Building, Inventory Management, Teamwork, Research, Microsoft Word, Fresh Produce
Education
Southern Utah University 1993 — 1996
BS, History / Theatre
Brandon Dansie, PHR Brandon Dansie, PHR's Convergys Experience 2005 - 2006
Job Director of Human Resources at Viracon
Industry Glass, Ceramics & Concrete
Experience
Viracon July 2013 - Present
Viracon February 2008 - Present
Mountainview Mushrooms May 2006 - February 2008
Convergys 2005 - 2006
Skills
Recruiting, Employee Relations, Employee Benefits, Affirmative Action..., Employee Engagement, Human Resources, Training, Spanish-speaking, Succession Planning, Employment Law, Performance Management, Workforce Planning, Workforce Management
Education
Southern Utah University 2008 — 2010
Masters, Business Administration
Utah State University 2003 — 2006
Bachelor of Science (B.S.), Human Resources Management
AFHS
Viracon July 2013 - Present
Viracon February 2008 - Present
Mountainview Mushrooms May 2006 - February 2008
Convergys 2005 - 2006
Skills
Recruiting, Employee Relations, Employee Benefits, Affirmative Action..., Employee Engagement, Human Resources, Training, Spanish-speaking, Succession Planning, Employment Law, Performance Management, Workforce Planning, Workforce Management
Education
Southern Utah University 2008 — 2010
Masters, Business Administration
Utah State University 2003 — 2006
Bachelor of Science (B.S.), Human Resources Management
AFHS
Daniel Noirot's Convergys Experience October 2012 - November 2012
Job Assistant Store Manager Icebreaker for Vail Resorts
Industry Retail
Experience
Vail Resorts January 2015 - Present
Vail Resorts July 2015 - August 2015
The Grind Coffeehouse August 2014 - January 2015
Brian Head Resort November 2013 - January 2015
Southern Utah University November 2012 - December 2014
Southern Utah University August 2012 - December 2014
Zion Outfitter April 2014 - September 2014
Southern Utah University August 2013 - June 2014
National Park Service June 2009 - September 2013
Convergys October 2012 - November 2012
Skills
Sales, Merchandising, Store Management, Purchasing, Staff Development, Financial Reporting, Financial Analysis, Rental Management, Inventory Control, Outdoor Recreation, Outdoor Education, Rock Climbing, Ski Instruction, Natural Resource..., PowerPoint, Microsoft Excel, Organizational..., Strategic Leadership, Volunteering, Event Management, Mountain Biking, Wilderness First..., First Aid, AED, Leadership, Strategic Partnerships, Technical Leadership, Services Marketing, Risk Management, Hospitality Management, Incident Response, Bike Repair, Microsoft Word, Interpretation, Phone Etiquette, Adaptability, Writing, Public Speaking, Outdoors, Snowboarding
Education
Southern Utah University 2011 — 2013
Bachelor’s Degree, Outdoor Recreation and Tourism
University of Colorado Boulder 2009 — 2010
Vail Resorts January 2015 - Present
Vail Resorts July 2015 - August 2015
The Grind Coffeehouse August 2014 - January 2015
Brian Head Resort November 2013 - January 2015
Southern Utah University November 2012 - December 2014
Southern Utah University August 2012 - December 2014
Zion Outfitter April 2014 - September 2014
Southern Utah University August 2013 - June 2014
National Park Service June 2009 - September 2013
Convergys October 2012 - November 2012
Skills
Sales, Merchandising, Store Management, Purchasing, Staff Development, Financial Reporting, Financial Analysis, Rental Management, Inventory Control, Outdoor Recreation, Outdoor Education, Rock Climbing, Ski Instruction, Natural Resource..., PowerPoint, Microsoft Excel, Organizational..., Strategic Leadership, Volunteering, Event Management, Mountain Biking, Wilderness First..., First Aid, AED, Leadership, Strategic Partnerships, Technical Leadership, Services Marketing, Risk Management, Hospitality Management, Incident Response, Bike Repair, Microsoft Word, Interpretation, Phone Etiquette, Adaptability, Writing, Public Speaking, Outdoors, Snowboarding
Education
Southern Utah University 2011 — 2013
Bachelor’s Degree, Outdoor Recreation and Tourism
University of Colorado Boulder 2009 — 2010
Kristi Pierre's Convergys Experience November 2010 - September 2011
Job Human Resources Professional
Industry Human Resources
Experience
Randstad October 2012 - December 2012
Universal Personnel September 2011 - August 2012
Convergys November 2010 - September 2011
Perkins Management Services Company, Inc. March 2002 - November 2010
Skills
MS Office Suite, Adobe, Typing, Training, Troubleshooting, Microsoft Office, Data Entry, MS Visio, MS Word, MS Excel, MS Powerpoint, SAP, MS Project
Education
University of Phoenix 2009 — 2011
Masters of Business Administration, Human Resources Management/Personnel Administration, General
Southern University at New Orleans 2005 — 2009
Bachelor of Science, Computer Information Systems
Randstad October 2012 - December 2012
Universal Personnel September 2011 - August 2012
Convergys November 2010 - September 2011
Perkins Management Services Company, Inc. March 2002 - November 2010
Skills
MS Office Suite, Adobe, Typing, Training, Troubleshooting, Microsoft Office, Data Entry, MS Visio, MS Word, MS Excel, MS Powerpoint, SAP, MS Project
Education
University of Phoenix 2009 — 2011
Masters of Business Administration, Human Resources Management/Personnel Administration, General
Southern University at New Orleans 2005 — 2009
Bachelor of Science, Computer Information Systems
Mae Ann Belocora- Naveo Mae Ann Belocora- Naveo's Convergys Experience December 2007 - May 2008
Job Support Rep at Office Depot
Industry Business Supplies and Equipment
Experience
Office Depot February 2013 - Present
AT&T August 2011 - August 2012
JPMorgan Chase October 2009 - January 2011
Convergys December 2007 - May 2008
Skills
can speak & write..., can manage work..., Access, Credit Cards, Risk Management, Business Analysis, Software Documentation, Outlook, Microsoft Excel, Troubleshooting, Management, Retail Banking, Analysis, Quality Assurance
Education
Southwestern University 2002 — 2007
Bachelor os Science, Project Management
Southwestern University (PH) 2002 — 2007
BAchelor of Science in Commerce
Office Depot February 2013 - Present
AT&T August 2011 - August 2012
JPMorgan Chase October 2009 - January 2011
Convergys December 2007 - May 2008
Skills
can speak & write..., can manage work..., Access, Credit Cards, Risk Management, Business Analysis, Software Documentation, Outlook, Microsoft Excel, Troubleshooting, Management, Retail Banking, Analysis, Quality Assurance
Education
Southwestern University 2002 — 2007
Bachelor os Science, Project Management
Southwestern University (PH) 2002 — 2007
BAchelor of Science in Commerce
Roderick Keelen's Convergys Experience December 2007 - February 2009
Job Systems Sales Engineer at Johnson Controls
Industry Mechanical or Industrial Engineering
Experience
Johnson Controls June 2015 - Present
Moffatt & Nichol April 2013 - June 2015
River Consulting, LLC October 2012 - April 2013
Next Generation Crest Composites Center August 2011 - May 2012
Convergys December 2007 - February 2009
Skills
Bulk Material Handling, Engineering, Commissioning, Analysis, AutoCAD, Conveyors, Solidworks, Microsoft Office, Microsoft Excel, Engineering Design, PowerPoint, Microsoft Word, CAD, Leadership, Process Improvement, Sales, Construction Management, Project Engineering, Mechanical Engineering, Thermodynamics, Solid Edge, Procurement, Windows, Public Speaking, Matlab, MS Project, Team Leadership, Inventor, Customer Service, HVAC, Heat Transfer, Project Coordination, Finite Element Analysis, Call Center, Customer Satisfaction, Inventory Management, Social Media, Workforce Management, Customer Retention, Organizational..., Conceptual Engineering, Construction, Site Planning, Project Planning, Microsoft Project, SolidWorks, Autodesk Inventor
Education
University of New Orleans 2014 — 2016
Master of Engineering (M.Eng.), Mechanical Engineering
Southern University and Agricultural and Mechanical College at Baton Rouge 2006 — 2012
B.S., Mechanical Engineering
Johnson Controls June 2015 - Present
Moffatt & Nichol April 2013 - June 2015
River Consulting, LLC October 2012 - April 2013
Next Generation Crest Composites Center August 2011 - May 2012
Convergys December 2007 - February 2009
Skills
Bulk Material Handling, Engineering, Commissioning, Analysis, AutoCAD, Conveyors, Solidworks, Microsoft Office, Microsoft Excel, Engineering Design, PowerPoint, Microsoft Word, CAD, Leadership, Process Improvement, Sales, Construction Management, Project Engineering, Mechanical Engineering, Thermodynamics, Solid Edge, Procurement, Windows, Public Speaking, Matlab, MS Project, Team Leadership, Inventor, Customer Service, HVAC, Heat Transfer, Project Coordination, Finite Element Analysis, Call Center, Customer Satisfaction, Inventory Management, Social Media, Workforce Management, Customer Retention, Organizational..., Conceptual Engineering, Construction, Site Planning, Project Planning, Microsoft Project, SolidWorks, Autodesk Inventor
Education
University of New Orleans 2014 — 2016
Master of Engineering (M.Eng.), Mechanical Engineering
Southern University and Agricultural and Mechanical College at Baton Rouge 2006 — 2012
B.S., Mechanical Engineering
Jonathan Gamble Jonathan Gamble's Convergys Experience November 2007 - August 2008
Job Legal, Finance, and Accounting Recruiter at Oracle seeking professionals across the US | jon.gamble@oracle.com
Industry Computer Software
Experience
Oracle September 2014 - Present
Robert Half International August 2013 - September 2014
Robert Half International August 2008 - August 2013
Convergys November 2007 - August 2008
AppleOne January 2003 - August 2007
Skills
Applicant Tracking..., Talent Acquisition, Technical Recruiting, Recruiting, Onboarding, Temporary Staffing, College Recruiting, Internet Recruiting, Employee Relations, Sourcing, Contract Recruitment, Staffing Services, Executive Search, Temporary Placement, Talent Management, Sales, Permanent Placement, Screening Resumes, Benefits Negotiation, Interviews, Hiring, Screening, Manage Client..., Deferred Compensation, Training, Recruitment Advertising, Employer Branding, Staff Augmentation, HRIS, New Hire Orientations, Resume Writing, Human Resources, Interview Preparation, Personnel Management, Workforce Planning, Cold Calling, Employee Benefits, Time Management, Candidate Generation, Background Checks, HR Consulting, Job Descriptions, Payroll, Benefits Administration
Education
Springfield College 1992 — 1996
B.S.
Wellesley High School
Oracle September 2014 - Present
Robert Half International August 2013 - September 2014
Robert Half International August 2008 - August 2013
Convergys November 2007 - August 2008
AppleOne January 2003 - August 2007
Skills
Applicant Tracking..., Talent Acquisition, Technical Recruiting, Recruiting, Onboarding, Temporary Staffing, College Recruiting, Internet Recruiting, Employee Relations, Sourcing, Contract Recruitment, Staffing Services, Executive Search, Temporary Placement, Talent Management, Sales, Permanent Placement, Screening Resumes, Benefits Negotiation, Interviews, Hiring, Screening, Manage Client..., Deferred Compensation, Training, Recruitment Advertising, Employer Branding, Staff Augmentation, HRIS, New Hire Orientations, Resume Writing, Human Resources, Interview Preparation, Personnel Management, Workforce Planning, Cold Calling, Employee Benefits, Time Management, Candidate Generation, Background Checks, HR Consulting, Job Descriptions, Payroll, Benefits Administration
Education
Springfield College 1992 — 1996
B.S.
Wellesley High School
George Michael Terrell II George Michael Terrell II's Convergys Experience January 2008 - December 2008
Job Founder/CEO at Symbolic Art and Code
Industry Motion Pictures and Film
Experience
Symbolic Art and Code December 2014 - Present
Community Fellowship Church January 2008 - Present
GMT Enterprises August 2001 - Present
Village Early Learning Center January 2013 - December 2014
Buckfire & Buckfire, P.C. Personal Injury Lawyers August 2013 - October 2013
ALLSTAR Transportation Inc August 2010 - March 2012
Convergys January 2008 - December 2008
City of Southfield July 2006 - January 2007
Oce Business Services January 2006 - June 2006
The Engineering Society of Detroit August 2005 - December 2005
Skills
Call Center and..., Microsoft Office, Clerical Skills, Multitasker, Typing 50+ WPM, Creative Problem Solving, Data Entry, Adobe Premiere, Adobe Photoshop, Final Cut Pro, Adobe Audition, Adobe After Effects, Camera Operating, Soundboard Operating, Gaffer, Voice Over Talent, PC Upgrades +..., Spreadsheets, Troubleshooting
Education
Specs Howard School of Media Arts 2011 — 2013
Certification, Broadcast Media Arts, GPA 3.48
Symbolic Art and Code December 2014 - Present
Community Fellowship Church January 2008 - Present
GMT Enterprises August 2001 - Present
Village Early Learning Center January 2013 - December 2014
Buckfire & Buckfire, P.C. Personal Injury Lawyers August 2013 - October 2013
ALLSTAR Transportation Inc August 2010 - March 2012
Convergys January 2008 - December 2008
City of Southfield July 2006 - January 2007
Oce Business Services January 2006 - June 2006
The Engineering Society of Detroit August 2005 - December 2005
Skills
Call Center and..., Microsoft Office, Clerical Skills, Multitasker, Typing 50+ WPM, Creative Problem Solving, Data Entry, Adobe Premiere, Adobe Photoshop, Final Cut Pro, Adobe Audition, Adobe After Effects, Camera Operating, Soundboard Operating, Gaffer, Voice Over Talent, PC Upgrades +..., Spreadsheets, Troubleshooting
Education
Specs Howard School of Media Arts 2011 — 2013
Certification, Broadcast Media Arts, GPA 3.48
Jasmine Davis's Convergys Experience November 2006 - February 2008
Job Tutor/Mentor at Upward Bound Baton Rouge Community College
Industry Public Policy
Experience
Southern University and A&M College System August 2013 - Present
Upward Bound Baton Rouge Community College August 2008 - Present
Lousiana Department of Corrections January 2010 - May 2010
Convergys November 2006 - February 2008
Skills
Community Outreach, Grant Writing, Customer Service
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2013 — 2016
Master's Degree, Public Administration
Southern University and Agricultural and Mechanical College at Baton Rouge 2011 — 2013
Bachelor's Degree, Criminal Justice and Corrections
Southern University and A&M College System August 2013 - Present
Upward Bound Baton Rouge Community College August 2008 - Present
Lousiana Department of Corrections January 2010 - May 2010
Convergys November 2006 - February 2008
Skills
Community Outreach, Grant Writing, Customer Service
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2013 — 2016
Master's Degree, Public Administration
Southern University and Agricultural and Mechanical College at Baton Rouge 2011 — 2013
Bachelor's Degree, Criminal Justice and Corrections
Shelley Schmoker Shelley Schmoker's Convergys Experience April 2006 - November 2006
Job VP of Marketing at Bloomfire
Industry Computer Software
Experience
Bloomfire March 2014 - Present
SumTotal Systems April 2013 - March 2014
PayPal September 2011 - April 2013
Taleo Corporation June 2010 - April 2011
StepStone Solutions (now Lumesse) December 2006 - April 2010
Convergys April 2006 - November 2006
Authoria, Inc. June 2005 - March 2006
Hire.com (acquired by Authoria, Inc.) 2000 - 2005
Tivoli Systems 1998 - 2000
Skills
SaaS, Competitive Analysis, Salesforce.com, Product Management, Go-to-market Strategy, Product Marketing, Enterprise Software, Strategy, Strategic Partnerships, E-commerce, Start-ups, Program Management, Management, Leadership
Education
Southwestern University 1989 — 1992
Liberal Arts, History, English
The University of Texas at Austin 1987 — 1989
Economics, English
Georgetown High School
Bloomfire March 2014 - Present
SumTotal Systems April 2013 - March 2014
PayPal September 2011 - April 2013
Taleo Corporation June 2010 - April 2011
StepStone Solutions (now Lumesse) December 2006 - April 2010
Convergys April 2006 - November 2006
Authoria, Inc. June 2005 - March 2006
Hire.com (acquired by Authoria, Inc.) 2000 - 2005
Tivoli Systems 1998 - 2000
Skills
SaaS, Competitive Analysis, Salesforce.com, Product Management, Go-to-market Strategy, Product Marketing, Enterprise Software, Strategy, Strategic Partnerships, E-commerce, Start-ups, Program Management, Management, Leadership
Education
Southwestern University 1989 — 1992
Liberal Arts, History, English
The University of Texas at Austin 1987 — 1989
Economics, English
Georgetown High School
David Parke David Parke's Convergys Experience 1985 - 1997
Job Managing Owner Home Instead Senior Care
Industry Hospital & Health Care
Experience
Home Instead Senior Care Salt Lake City July 2010 - Present
Extend Health May 2009 - May 2010
American Express April 2001 - May 2009
Marketing Ally 1999 - 2001
ADVANTA BANK CORPORATION June 1997 - September 1999
Convergys 1985 - 1997
Skills
Business Process..., Program Management, CRM, Process Improvement, Strategy, Sales, Leadership, Management, Six Sigma, Team Building, Call Center, PowerPoint, Online Advertising
Education
University of Phoenix 1995 — 1997
MBA, Business
Southern Utah University 1987 — 1990
Bachelor, Business
Southern Utah University 1987 — 1990
Bachelor, Foreign Language
Weber State University 1984 — 1987
Associates, Communications
Home Instead Senior Care Salt Lake City July 2010 - Present
Extend Health May 2009 - May 2010
American Express April 2001 - May 2009
Marketing Ally 1999 - 2001
ADVANTA BANK CORPORATION June 1997 - September 1999
Convergys 1985 - 1997
Skills
Business Process..., Program Management, CRM, Process Improvement, Strategy, Sales, Leadership, Management, Six Sigma, Team Building, Call Center, PowerPoint, Online Advertising
Education
University of Phoenix 1995 — 1997
MBA, Business
Southern Utah University 1987 — 1990
Bachelor, Business
Southern Utah University 1987 — 1990
Bachelor, Foreign Language
Weber State University 1984 — 1987
Associates, Communications
Ericka Aguilar's Convergys Experience April 2010 - May 2012
Job Customer Success Manager at Instructure, Inc.
Industry Computer Software
Experience
Instructure, Inc. June 2014 - Present
Instructure, Inc. February 2013 - Present
The T Shirt Company 2012 - Present
Convergys April 2010 - May 2012
Integrity House October 2005 - March 2008
Skills
iWork, Microsoft Office, 90 wpm, Public Speaking, Academic Writing, Copywriting, Copy Editing, Wordpress, HTML, Email Marketing, Social Media, Social Media Marketing, Google Drive, InDesign, Photoshop, Illustrator, Salesforce, Online Marketing, SEO, Social Networking, WordPress, Facebook, Blogging
Education
Southern Utah University 2006 — 2011
Bachelor of Applied Science (B.A.Sc.), History
Instructure, Inc. June 2014 - Present
Instructure, Inc. February 2013 - Present
The T Shirt Company 2012 - Present
Convergys April 2010 - May 2012
Integrity House October 2005 - March 2008
Skills
iWork, Microsoft Office, 90 wpm, Public Speaking, Academic Writing, Copywriting, Copy Editing, Wordpress, HTML, Email Marketing, Social Media, Social Media Marketing, Google Drive, InDesign, Photoshop, Illustrator, Salesforce, Online Marketing, SEO, Social Networking, WordPress, Facebook, Blogging
Education
Southern Utah University 2006 — 2011
Bachelor of Applied Science (B.A.Sc.), History
Lynn McCarron Lynn McCarron's Convergys Experience June 1991 - May 2011
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Convergys June 1991 - May 2011
Skills
Regression Testing, System Testing, Test Strategy, Quality Assurance, Test Planning, Testing, Software Documentation, User Acceptance Testing, Requirements Analysis, Databases, Process Improvement, Quality Center, SDLC, Software Quality..., Test Cases, Microsoft SQL Server, Test Management, Operating Systems, Software Project..., Manual Testing, Defect Tracking
Education
Southwestern Illinois College 1984 — 1986
AS, Business
Convergys June 1991 - May 2011
Skills
Regression Testing, System Testing, Test Strategy, Quality Assurance, Test Planning, Testing, Software Documentation, User Acceptance Testing, Requirements Analysis, Databases, Process Improvement, Quality Center, SDLC, Software Quality..., Test Cases, Microsoft SQL Server, Test Management, Operating Systems, Software Project..., Manual Testing, Defect Tracking
Education
Southwestern Illinois College 1984 — 1986
AS, Business
Jesse G Robinson Jesse G Robinson's Convergys Experience September 1999 - December 2004
Job Owner/Agent, Farmers Insurance
Industry Insurance
Experience
Farmers Insurance August 2005 - Present
Allconnect December 2004 - June 2006
Convergys September 1999 - December 2004
Skills
Analysis, Goal Development, Training & Development, Risk Management, Risk Assessment, Sales Management, Customer Service, Sales, Employee Training, Team Building, Investment Properties, Insurance, Budgets, Coaching, Term Life Insurance, Property & Casualty..., Umbrella Insurance, Commercial Insurance, Whole Life, Homeowners, Long Term Care Insurance, Training, Claim, Life Insurance, Selling, Employee Benefits, Long-term Care, Critical Illness, Fixed Annuities, Leadership, Marketing, Casualty, Renters, General Insurance, Motorcycle, Small Business, Liability, Accident, Retirement, Property, Health Insurance, Commercial Lines, Disability Insurance, Marine Insurance, RV, Workers Compensation, Universal Life, Permanent Life Insurance, Legal Liability, Licensed Property &...
Education
Southern Utah University 1997 — 2003
Southern Utah University, MBA
Kanab High School 1991 — 1994
High school diploma
Farmers Insurance August 2005 - Present
Allconnect December 2004 - June 2006
Convergys September 1999 - December 2004
Skills
Analysis, Goal Development, Training & Development, Risk Management, Risk Assessment, Sales Management, Customer Service, Sales, Employee Training, Team Building, Investment Properties, Insurance, Budgets, Coaching, Term Life Insurance, Property & Casualty..., Umbrella Insurance, Commercial Insurance, Whole Life, Homeowners, Long Term Care Insurance, Training, Claim, Life Insurance, Selling, Employee Benefits, Long-term Care, Critical Illness, Fixed Annuities, Leadership, Marketing, Casualty, Renters, General Insurance, Motorcycle, Small Business, Liability, Accident, Retirement, Property, Health Insurance, Commercial Lines, Disability Insurance, Marine Insurance, RV, Workers Compensation, Universal Life, Permanent Life Insurance, Legal Liability, Licensed Property &...
Education
Southern Utah University 1997 — 2003
Southern Utah University, MBA
Kanab High School 1991 — 1994
High school diploma
Kari Peterson Kari Peterson's Convergys Experience April 2008 - September 2011
Job Organizational Change Management Lead Consultant at University System of Georgia, Board of Regents
Industry Management Consulting
Experience
Board of Regents of the University System of Georgia February 2015 - Present
KPC Consulting November 2011 - Present
Office Depot April 2014 - January 2015
The University of Texas at San Antonio March 2013 - January 2014
3M August 2011 - November 2011
Convergys April 2008 - September 2011
Citigroup July 2003 - April 2008
Altria 2000 - 2003
Prudential Insurance January 1995 - June 1999
Skills
Program Management, Change Management, Management Consulting, Business Process..., Leadership, Vendor Management, Strategy, Business Process, Management, Training, Coaching, Six Sigma, Project Management, PMO, Workshop Facilitation, Consulting, Enterprise Software, Integration
Education
Southern Polytechnic State University
Board of Regents of the University System of Georgia February 2015 - Present
KPC Consulting November 2011 - Present
Office Depot April 2014 - January 2015
The University of Texas at San Antonio March 2013 - January 2014
3M August 2011 - November 2011
Convergys April 2008 - September 2011
Citigroup July 2003 - April 2008
Altria 2000 - 2003
Prudential Insurance January 1995 - June 1999
Skills
Program Management, Change Management, Management Consulting, Business Process..., Leadership, Vendor Management, Strategy, Business Process, Management, Training, Coaching, Six Sigma, Project Management, PMO, Workshop Facilitation, Consulting, Enterprise Software, Integration
Education
Southern Polytechnic State University
Gentri Marshall's Convergys Experience July 2009 - November 2010
Job Southern University graduate
Industry Nonprofit Organization Management
Experience
Louisiana Workforce Commission 2010 - Present
Convergys July 2009 - November 2010
CAPTIOL HIGH SCHOOL ACADEMY FOR BOYS& GIRLS August 2008 - June 2009
AT&T January 2007 - August 2008
SOUTHERN UNIVERSITY/S September 2003 - December 2006
Skills
Call Centers, Customer Satisfaction, Customer Service, Data Entry, Customer Experience, Training, Technical Support, Telephone Skills, Microsoft Office, Time Management, Outlook, BPO, Supervisory Skills
Education
SOUTHERN UNIVERSITY A&M COLLEGE
Bachelor, Science Sociology
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor of Science (B.S.), Sociology
Louisiana Workforce Commission 2010 - Present
Convergys July 2009 - November 2010
CAPTIOL HIGH SCHOOL ACADEMY FOR BOYS& GIRLS August 2008 - June 2009
AT&T January 2007 - August 2008
SOUTHERN UNIVERSITY/S September 2003 - December 2006
Skills
Call Centers, Customer Satisfaction, Customer Service, Data Entry, Customer Experience, Training, Technical Support, Telephone Skills, Microsoft Office, Time Management, Outlook, BPO, Supervisory Skills
Education
SOUTHERN UNIVERSITY A&M COLLEGE
Bachelor, Science Sociology
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor of Science (B.S.), Sociology
Jared Lewis Jared Lewis's Convergys Experience October 1995 - June 2001
Job AVP Technolgy Compliance at LPL Financial
Industry Computer Software
Experience
LPL Financial May 2012 - Present
LPL Financial 2001 - May 2012
Convergys October 1995 - June 2001
Education
Southern Utah University 1997 — 1999
LPL Financial May 2012 - Present
LPL Financial 2001 - May 2012
Convergys October 1995 - June 2001
Education
Southern Utah University 1997 — 1999
Jonathan Northwood Jonathan Northwood's Convergys Experience January 2006 - November 2006
Job Service Desk Technician at VanderHouwen & Associates
Industry Writing and Editing
Experience
VanderHouwen & Associates February 2013 - Present
JMN Studios July 2012 - Present
Yahoo! May 2010 - July 2012
Stream Global Services April 2008 - May 2010
Weblogs, Inc. October 2007 - August 2008
Netflix January 2007 - September 2007
Convergys January 2006 - November 2006
Sitel December 2004 - December 2005
Intel Corporation July 2004 - September 2004
Encompass Teleservices October 2003 - June 2004
Skills
Blogging, Quality Assurance, Writing, Social Media, Personnel Management, Photography, Social Media Marketing, Editing, Technical Writing, Photoshop, Content Management, Software Documentation, Training, CRM, Copywriting, Management, Facebook, Web Content, Copy Editing, Marketing Communications, User Experience, WordPress, Public Relations, Content Strategy, Analysis, Technical Support
Education
Southern Oregon University 1991 — 1994
B.S., History, 3.3
VanderHouwen & Associates February 2013 - Present
JMN Studios July 2012 - Present
Yahoo! May 2010 - July 2012
Stream Global Services April 2008 - May 2010
Weblogs, Inc. October 2007 - August 2008
Netflix January 2007 - September 2007
Convergys January 2006 - November 2006
Sitel December 2004 - December 2005
Intel Corporation July 2004 - September 2004
Encompass Teleservices October 2003 - June 2004
Skills
Blogging, Quality Assurance, Writing, Social Media, Personnel Management, Photography, Social Media Marketing, Editing, Technical Writing, Photoshop, Content Management, Software Documentation, Training, CRM, Copywriting, Management, Facebook, Web Content, Copy Editing, Marketing Communications, User Experience, WordPress, Public Relations, Content Strategy, Analysis, Technical Support
Education
Southern Oregon University 1991 — 1994
B.S., History, 3.3
Kathy Hales's Convergys Experience December 1989 - July 2011
Job Account Manager Millenium Staffing Solutions
Industry Staffing and Recruiting
Experience
Millenium Staffing Solutions September 2015 - Present
Northwest Administrators, Inc. March 2014 - June 2015
Diamond Resorts International July 2012 - February 2014
Convergys December 1989 - July 2011
Skills
Project Management, Call Centers, Talent Management, Team Leadership, BPO, Team Building, Customer Service, Employee Engagement, Call Center, Marketing, Process Improvement, Microsoft Excel, Performance Management, Sales, Fundraising, Leadership, Troubleshooting, Workforce Management, Recruiting, Management, Coaching, Business Process..., Training, Event Planning
Education
Southern Utah University
Bachelor of Science (BS)
Millenium Staffing Solutions September 2015 - Present
Northwest Administrators, Inc. March 2014 - June 2015
Diamond Resorts International July 2012 - February 2014
Convergys December 1989 - July 2011
Skills
Project Management, Call Centers, Talent Management, Team Leadership, BPO, Team Building, Customer Service, Employee Engagement, Call Center, Marketing, Process Improvement, Microsoft Excel, Performance Management, Sales, Fundraising, Leadership, Troubleshooting, Workforce Management, Recruiting, Management, Coaching, Business Process..., Training, Event Planning
Education
Southern Utah University
Bachelor of Science (BS)
Mitch Jessop's Convergys Experience January 2015 - March 2015
Job Talent Acquisition and Human Resources Intern at Leavitt Group
Industry Market Research
Experience
Leavitt Group August 2015 - Present
Target June 2015 - August 2015
Convergys January 2015 - March 2015
Chrysalis Inc May 2013 - August 2014
Career Athletes January 2014 - May 2014
Vivint April 2012 - May 2013
Skills
Spanish, Leadership, Customer Service, PowerPoint, Sports, Event Planning, Time Management, Facebook, Microsoft Office, Microsoft Excel, Public Speaking, Mission, Marketing, Microsoft Word, Eagle Scout, Academic Achievement, Sales, Management, Social Networking, Teamwork, Team Building, Social Media, Process Improvement, Recruiting, Research, Strategic Planning, Training, Marketing Strategy, Team Leadership, Teaching
Education
Southern Utah University 2009 — 2015
Bachelor of Applied Science (B.A.Sc.), Marketing/Marketing Management, General, GPA: 3.7
Mountain Crest High School 2005 — 2009
High School Diploma, Generals, GPA: 3.9
Leavitt Group August 2015 - Present
Target June 2015 - August 2015
Convergys January 2015 - March 2015
Chrysalis Inc May 2013 - August 2014
Career Athletes January 2014 - May 2014
Vivint April 2012 - May 2013
Skills
Spanish, Leadership, Customer Service, PowerPoint, Sports, Event Planning, Time Management, Facebook, Microsoft Office, Microsoft Excel, Public Speaking, Mission, Marketing, Microsoft Word, Eagle Scout, Academic Achievement, Sales, Management, Social Networking, Teamwork, Team Building, Social Media, Process Improvement, Recruiting, Research, Strategic Planning, Training, Marketing Strategy, Team Leadership, Teaching
Education
Southern Utah University 2009 — 2015
Bachelor of Applied Science (B.A.Sc.), Marketing/Marketing Management, General, GPA: 3.7
Mountain Crest High School 2005 — 2009
High School Diploma, Generals, GPA: 3.9
Shawn Tomes Shawn Tomes's Convergys Experience January 2006 - June 2006
Job CEO and Principal Owner of Training Tree Partners, LLC
Industry Management Consulting
Experience
Training Tree Partners, LLC May 2011 - Present
Texas Education Agency September 2014 - Present
Texas Education Agency October 2013 - September 2014
Xerox Corp with TMHP June 2012 - October 2013
NetSpend Corporation June 2007 - May 2011
Innovative Aftermarket Systems June 2006 - June 2007
Convergys January 2006 - June 2006
Sears Holdings Corporation June 2002 - June 2004
Janus Capital Group January 1999 - February 2001
Skills
Strategic communication..., Expertise in training..., Experienced in..., Expertise in blended..., Innovative lesson..., Experienced in..., Training Experience, Mastery of public..., Call Center, Lesson Planning, Leadership Development, Public Speaking, Training, Process Improvement, Leadership, Customer Service, Recruiting, Call Centers, Management, Performance Management, Project Management, Team Management, Change Management, Coaching, Program Management, Employee Training, Customer Satisfaction, Business Process..., Team Building, Account Management, Outsourcing, Consulting, Vendor Management, Onboarding, Customer Experience, Technical Recruiting, Conflict Resolution, Business Development, Strategy, Sourcing, Organizational..., Cross-functional Team..., Customer Retention, Employee Engagement, Strategic Planning, Staff Development, Team Leadership, Employee Relations, Operations Management
Education
St. Edward's University
Bachelor's degree, Organizational Communication
Training Tree Partners, LLC May 2011 - Present
Texas Education Agency September 2014 - Present
Texas Education Agency October 2013 - September 2014
Xerox Corp with TMHP June 2012 - October 2013
NetSpend Corporation June 2007 - May 2011
Innovative Aftermarket Systems June 2006 - June 2007
Convergys January 2006 - June 2006
Sears Holdings Corporation June 2002 - June 2004
Janus Capital Group January 1999 - February 2001
Skills
Strategic communication..., Expertise in training..., Experienced in..., Expertise in blended..., Innovative lesson..., Experienced in..., Training Experience, Mastery of public..., Call Center, Lesson Planning, Leadership Development, Public Speaking, Training, Process Improvement, Leadership, Customer Service, Recruiting, Call Centers, Management, Performance Management, Project Management, Team Management, Change Management, Coaching, Program Management, Employee Training, Customer Satisfaction, Business Process..., Team Building, Account Management, Outsourcing, Consulting, Vendor Management, Onboarding, Customer Experience, Technical Recruiting, Conflict Resolution, Business Development, Strategy, Sourcing, Organizational..., Cross-functional Team..., Customer Retention, Employee Engagement, Strategic Planning, Staff Development, Team Leadership, Employee Relations, Operations Management
Education
St. Edward's University
Bachelor's degree, Organizational Communication
River Smith's Convergys Experience July 2007 - November 2008
Job IT Student Worker
Industry Retail
Experience
State of Louisiana June 2015 - Present
BREC May 2015 - Present
Stryker November 2014 - February 2015
City/Parish of Baton Rouge September 2014 - November 2014
Best Buy May 2014 - June 2014
State of Louisiana April 2013 - November 2013
Advance Auto Parts December 2012 - April 2013
AutoZone March 2012 - December 2012
Walgreens March 2009 - March 2012
Convergys July 2007 - November 2008
Skills
Typing, Microsoft Office, Mac OS, Windows 7, Internet Explorer, Firefox, Opera, Google Chrome, Oracle Applications, Customer Service, Management, Sales Management, Sales, Goal Setting, Job Coaching, Budget Setting, Budget Monitoring, Budget Forecasts, Interviews, Hiring Personnel, Emergency Management, Crisis Management, OSHA Record Keeping, Government Procurement, Bid Preparation, Adobe Acrobat, Blackboard, Dropbox, Gmail, Yahoo, Facebook, Twitter, Skype, Instagram, Xerox Printers, Dell Computers, Moodle, Outlook, Safari, Logic Pro, Training, Inventory Control, 10 Key, Administration, Cashiering
Education
Southern University at New Orleans 2014 — 2016
Master of Management Information Systems, Data Modeling/Warehousing and Database Administration, 3.0
Southern University and Agricultural and Mechanical College at Baton Rouge 2006 — 2012
Bachelor of Science (B.S.), Criminal Justice and Corrections, 2.5
State of Louisiana June 2015 - Present
BREC May 2015 - Present
Stryker November 2014 - February 2015
City/Parish of Baton Rouge September 2014 - November 2014
Best Buy May 2014 - June 2014
State of Louisiana April 2013 - November 2013
Advance Auto Parts December 2012 - April 2013
AutoZone March 2012 - December 2012
Walgreens March 2009 - March 2012
Convergys July 2007 - November 2008
Skills
Typing, Microsoft Office, Mac OS, Windows 7, Internet Explorer, Firefox, Opera, Google Chrome, Oracle Applications, Customer Service, Management, Sales Management, Sales, Goal Setting, Job Coaching, Budget Setting, Budget Monitoring, Budget Forecasts, Interviews, Hiring Personnel, Emergency Management, Crisis Management, OSHA Record Keeping, Government Procurement, Bid Preparation, Adobe Acrobat, Blackboard, Dropbox, Gmail, Yahoo, Facebook, Twitter, Skype, Instagram, Xerox Printers, Dell Computers, Moodle, Outlook, Safari, Logic Pro, Training, Inventory Control, 10 Key, Administration, Cashiering
Education
Southern University at New Orleans 2014 — 2016
Master of Management Information Systems, Data Modeling/Warehousing and Database Administration, 3.0
Southern University and Agricultural and Mechanical College at Baton Rouge 2006 — 2012
Bachelor of Science (B.S.), Criminal Justice and Corrections, 2.5
Sean Beyer Sean Beyer's Convergys Experience February 2011 - June 2011
Job Collections Specialist
Industry Financial Services
Experience
Wells Fargo June 2011 - Present
Convergys February 2011 - June 2011
Skills
Computer Proficiency, Network Administration, Microsoft Office, Microsoft Excel, Management, Customer Service, Windows, Sales, Process Improvement, Outlook, Research, HTML, SQL
Education
Dakota State University 2015 — 2016
Bachelor's, Computer and Network Security Administration (BS)
Southwestern Illinois College 2004 — 2005
Associate's degree, Computer Science
Wells Fargo June 2011 - Present
Convergys February 2011 - June 2011
Skills
Computer Proficiency, Network Administration, Microsoft Office, Microsoft Excel, Management, Customer Service, Windows, Sales, Process Improvement, Outlook, Research, HTML, SQL
Education
Dakota State University 2015 — 2016
Bachelor's, Computer and Network Security Administration (BS)
Southwestern Illinois College 2004 — 2005
Associate's degree, Computer Science
Prateek surya Prateek surya's Convergys Experience August 2008 - December 2009
Job Lead Salesforce Business Analyst at Commercient
Industry Information Technology and Services
Experience
Commercient LLC July 2015 - Present
CircleBack Lending April 2015 - June 2015
Ryder System, Inc. May 2014 - April 2015
Kaiser Permanente February 2013 - May 2014
Southern California Edison November 2011 - February 2013
Tecan Us LTD January 2011 - November 2011
Bank of America December 2009 - January 2011
Convergys August 2008 - December 2009
AT&T January 2007 - August 2008
Skills
Salesforce.com..., Salesforce.com..., Apex Programming, Apex Data Loader, Force.com, Eclipse, Informatica, Cast Iron, C, C++, Java, JavaScript, jQuery, Android SDK, Unix, Solaris, Oracle, PL/SQL, SOQL, MySQL, HTML5, CSS, XML, XAMPP, WAMP, LAMP, Perl
Education
Southern Polytechnic State University
Commercient LLC July 2015 - Present
CircleBack Lending April 2015 - June 2015
Ryder System, Inc. May 2014 - April 2015
Kaiser Permanente February 2013 - May 2014
Southern California Edison November 2011 - February 2013
Tecan Us LTD January 2011 - November 2011
Bank of America December 2009 - January 2011
Convergys August 2008 - December 2009
AT&T January 2007 - August 2008
Skills
Salesforce.com..., Salesforce.com..., Apex Programming, Apex Data Loader, Force.com, Eclipse, Informatica, Cast Iron, C, C++, Java, JavaScript, jQuery, Android SDK, Unix, Solaris, Oracle, PL/SQL, SOQL, MySQL, HTML5, CSS, XML, XAMPP, WAMP, LAMP, Perl
Education
Southern Polytechnic State University
Re-Kenya Roberson's Convergys Experience January 2009 - June 2009
Job Publicist at Bassett & Bassett, Inc. Communication Managers and Counselors
Industry Public Relations and Communications
Experience
Bassett & Bassett, Inc. Communication Managers and Counselors August 2013 - Present
Bassett & Bassett, Inc. Communication Managers and Counselors January 2013 - August 2013
Bassett & Bassett, Inc. Communication Managers and Counselors July 2012 - January 2013
Wayne State University May 2012 - October 2012
Convergys January 2009 - June 2009
Skills
Public Relations, Proposal Writing, Corporate Image..., Event Planning, Microsoft Office, Data Entry, Customer Service, PowerPoint, Microsoft Excel, Press Releases, Blogging, Editing, Fundraising, Facebook, Volunteer Management, Social Networking, Nonprofits, Community Outreach, Event Management, Public Speaking, Time Management, Media Relations, Speech Writing, Newsletters
Education
Wayne State University 2012 — 2013
Bachelor of Arts (B.A.), Public Relations/Image Management
Wayne County Community College District 2010 — 2011
Associate of Arts (A.A.)
Southern University and Agricultural and Mechanical College at Baton Rouge 2008 — 2010
Mass Communication/Media Studies
Bassett & Bassett, Inc. Communication Managers and Counselors August 2013 - Present
Bassett & Bassett, Inc. Communication Managers and Counselors January 2013 - August 2013
Bassett & Bassett, Inc. Communication Managers and Counselors July 2012 - January 2013
Wayne State University May 2012 - October 2012
Convergys January 2009 - June 2009
Skills
Public Relations, Proposal Writing, Corporate Image..., Event Planning, Microsoft Office, Data Entry, Customer Service, PowerPoint, Microsoft Excel, Press Releases, Blogging, Editing, Fundraising, Facebook, Volunteer Management, Social Networking, Nonprofits, Community Outreach, Event Management, Public Speaking, Time Management, Media Relations, Speech Writing, Newsletters
Education
Wayne State University 2012 — 2013
Bachelor of Arts (B.A.), Public Relations/Image Management
Wayne County Community College District 2010 — 2011
Associate of Arts (A.A.)
Southern University and Agricultural and Mechanical College at Baton Rouge 2008 — 2010
Mass Communication/Media Studies
Jose Nain Arriaga's Convergys Experience September 2000 - August 2003
Job State Compliance Analyst III at Santander Consumer USA Inc.
Industry Legal Services
Experience
Santander Consumer USA Inc. October 2012 - Present
Santander Consumer USA Inc. March 2012 - October 2012
Carlos H. Cisneros, P.C. August 2004 - February 2012
Convergys September 2000 - August 2003
Skills
Visual Basic, XP, Troubleshooting, Computer Hardware, Software Installation, Printers, Routers, DHCP, Desktop Support, Operating Systems, Active Directory, Microsoft Office, Windows, Windows 7, Windows Server 2003, VPN, Switches, Cisco Technologies, Windows Server, Technical Support, Laptops, Computer Repair, Hardware, Family Law, Network Administration, Network Security, Legal Writing, Microsoft Technologies, Customer Service, Networking, Security, Windows XP, A+ Certified
Education
Southwestern Adventist University 2012 — 2014
Religion/Religious Studies
Texas State Technical College 2007 — 2011
AAS, Computer Networking & Security Technology
University of Texas at Brownsville 2000 — 2003
Computer Information System Technology
Santander Consumer USA Inc. October 2012 - Present
Santander Consumer USA Inc. March 2012 - October 2012
Carlos H. Cisneros, P.C. August 2004 - February 2012
Convergys September 2000 - August 2003
Skills
Visual Basic, XP, Troubleshooting, Computer Hardware, Software Installation, Printers, Routers, DHCP, Desktop Support, Operating Systems, Active Directory, Microsoft Office, Windows, Windows 7, Windows Server 2003, VPN, Switches, Cisco Technologies, Windows Server, Technical Support, Laptops, Computer Repair, Hardware, Family Law, Network Administration, Network Security, Legal Writing, Microsoft Technologies, Customer Service, Networking, Security, Windows XP, A+ Certified
Education
Southwestern Adventist University 2012 — 2014
Religion/Religious Studies
Texas State Technical College 2007 — 2011
AAS, Computer Networking & Security Technology
University of Texas at Brownsville 2000 — 2003
Computer Information System Technology
Karin Kinchen's Convergys Experience October 2011 - May 2012
Job Account Advisor
Industry Consumer Services
Experience
Blue Cross and Blue Shield of Louisiana September 2015 - Present
Walmart July 2013 - Present
Cox Communications May 2012 - December 2013
Convergys October 2011 - May 2012
Convergys February 2006 - October 2011
Convergys August 2004 - February 2006
West Corporation September 2003 - January 2004
West Corporation June 2003 - September 2003
Skills
Customer Service, Leadership, Sales, Microsoft Office, Microsoft Excel, PowerPoint, 10 Key, Microsoft Word, Outlook, Public Speaking, Quality Assurance, Training, Teamwork, Telecommunications, Troubleshooting, Typing, High Level Of Accuracy, Reliability, Technical Support, Customer Satisfaction, Data Entry, Team Leadership, Team Building, Customer Experience
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1995 — 2000
Agricultural Sciences, Animal Science, 3.4 GPA
Blue Cross and Blue Shield of Louisiana September 2015 - Present
Walmart July 2013 - Present
Cox Communications May 2012 - December 2013
Convergys October 2011 - May 2012
Convergys February 2006 - October 2011
Convergys August 2004 - February 2006
West Corporation September 2003 - January 2004
West Corporation June 2003 - September 2003
Skills
Customer Service, Leadership, Sales, Microsoft Office, Microsoft Excel, PowerPoint, 10 Key, Microsoft Word, Outlook, Public Speaking, Quality Assurance, Training, Teamwork, Telecommunications, Troubleshooting, Typing, High Level Of Accuracy, Reliability, Technical Support, Customer Satisfaction, Data Entry, Team Leadership, Team Building, Customer Experience
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1995 — 2000
Agricultural Sciences, Animal Science, 3.4 GPA
Krysten (Smith) Seeley's Convergys Experience April 2014 - January 2015
Job Registration Clerk at Southern Utah University
Industry Writing and Editing
Experience
Kelly Services July 2015 - Present
Southern Utah University July 2015 - Present
Vivint February 2015 - June 2015
Convergys April 2014 - January 2015
Panda Restaurant Group October 2013 - May 2014
Army National Guard November 2013 - April 2014
Cedar City Superior Cleaning Service October 2013 - April 2014
Residential Youth Home March 2013 - May 2013
Skills
Acting, Customer Service, Microsoft Office, Inventory Management, Data Entry, Customer Satisfaction, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Retail, Merchandising, Team Leadership, ServSafe, Theme Parks, Management, Advertising, Food Preparation, Cash Handling Experience, Cash Register, Cashiering, Call Centers, Time Management, Sales, Cashiers, Teamwork, Leadership, Cpr Certified, Food Service, Telephone Skills, Phone Etiquette, Inventory Control, Critical Thinking, Inventory, Friendly Personality, Retail Sales, Dependable Team Player, Cash-handling, Always Punctual, Learning Quickly, Clerical Skills, Clerical Work, Solid computer skills, Supervisory Skills, Patience, Highly detail oriented, Receptionist Duties, Fast-paced, 10 Key
Education
Southern Utah University 2014 — 2019
Bachelor's Degree, English Literature and Creative Writing Emphasis
Cedar City High School 2006 — 2009
High School, General Studies, B-
Kelly Services July 2015 - Present
Southern Utah University July 2015 - Present
Vivint February 2015 - June 2015
Convergys April 2014 - January 2015
Panda Restaurant Group October 2013 - May 2014
Army National Guard November 2013 - April 2014
Cedar City Superior Cleaning Service October 2013 - April 2014
Residential Youth Home March 2013 - May 2013
Skills
Acting, Customer Service, Microsoft Office, Inventory Management, Data Entry, Customer Satisfaction, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Retail, Merchandising, Team Leadership, ServSafe, Theme Parks, Management, Advertising, Food Preparation, Cash Handling Experience, Cash Register, Cashiering, Call Centers, Time Management, Sales, Cashiers, Teamwork, Leadership, Cpr Certified, Food Service, Telephone Skills, Phone Etiquette, Inventory Control, Critical Thinking, Inventory, Friendly Personality, Retail Sales, Dependable Team Player, Cash-handling, Always Punctual, Learning Quickly, Clerical Skills, Clerical Work, Solid computer skills, Supervisory Skills, Patience, Highly detail oriented, Receptionist Duties, Fast-paced, 10 Key
Education
Southern Utah University 2014 — 2019
Bachelor's Degree, English Literature and Creative Writing Emphasis
Cedar City High School 2006 — 2009
High School, General Studies, B-
Jensine Jamison Jensine Jamison's Convergys Experience May 2010 - May 2011
Job Insurance Agent at American Senior Benefits
Industry Marketing and Advertising
Experience
American Senior Benefits August 2015 - Present
5LINX Enterprises Inc. December 2014 - Present
AlphaGraphics September 2014 - May 2015
MarketStar May 2012 - February 2014
5th District Office of Guardian ad Litem and CASA May 2011 - May 2012
Convergys May 2010 - May 2011
Southern Utah University December 2009 - July 2010
Skills
Lead Generation, Salesforce.com, Account Management, Management, Sales Process, Direct Sales, Social Media Marketing, Marketing, Advertising, Cold Calling, Marketing Strategy, Digital Marketing, SEM, CRM, Email Marketing, Online Advertising, Competitive Analysis, New Business Development, Product Marketing, Strategic Partnerships, Analytics, Business Development, Sales, B2B, Online Marketing, Customer Acquisition, Negotiation, Sales Presentations, Selling, Market Research, Start-ups, SEO, SaaS, Sales Operations, Advertising Sales, Mobile Marketing, E-commerce, Life Insurance, Health Insurance, Medicare Supplements, Insurance
Education
Southern Utah University 2008 — 2012
Bachelor of Science (B.S.), Psychology
American Senior Benefits August 2015 - Present
5LINX Enterprises Inc. December 2014 - Present
AlphaGraphics September 2014 - May 2015
MarketStar May 2012 - February 2014
5th District Office of Guardian ad Litem and CASA May 2011 - May 2012
Convergys May 2010 - May 2011
Southern Utah University December 2009 - July 2010
Skills
Lead Generation, Salesforce.com, Account Management, Management, Sales Process, Direct Sales, Social Media Marketing, Marketing, Advertising, Cold Calling, Marketing Strategy, Digital Marketing, SEM, CRM, Email Marketing, Online Advertising, Competitive Analysis, New Business Development, Product Marketing, Strategic Partnerships, Analytics, Business Development, Sales, B2B, Online Marketing, Customer Acquisition, Negotiation, Sales Presentations, Selling, Market Research, Start-ups, SEO, SaaS, Sales Operations, Advertising Sales, Mobile Marketing, E-commerce, Life Insurance, Health Insurance, Medicare Supplements, Insurance
Education
Southern Utah University 2008 — 2012
Bachelor of Science (B.S.), Psychology
Daphne Leonard Daphne Leonard's Convergys Experience November 2009 - June 2010
Job Student at Phoenix College commited to assisting fellow students with infomation about the resources available to them.
Industry
Experience
Convergys November 2009 - June 2010
Pizza Hut August 2009 - November 2009
Education
Phoenix college 2013 — 2015
Associate's Degree, Medical/Clinical Assistant, A
Southern Utah University 2008 — 2009
Did not graduate, Registered Nursing/Registered Nurse
Convergys November 2009 - June 2010
Pizza Hut August 2009 - November 2009
Education
Phoenix college 2013 — 2015
Associate's Degree, Medical/Clinical Assistant, A
Southern Utah University 2008 — 2009
Did not graduate, Registered Nursing/Registered Nurse
Aubree Langston's Convergys Experience September 2013 - October 2013
Job Guest Services at Best Western Town & Country Inn
Industry Hospitality
Experience
Best Western May 2015 - Present
Best Western Town & Country Inn May 2014 - Present
Convergys September 2013 - October 2013
Amid Summer's Inn August 2013 - October 2013
Skills
Customer Service, Mathematics, 10 Key, Windows, Microsoft Office, Microsoft Word, Microsoft Publisher, Microsoft Excel, PowerPoint, Organization, Volunteering, Proofreading, Typing, Customer Service..., Internet Explorer, Customer Satisfaction, Teamwork, Ten Key, Hospitality, Hotels, Housekeeping, Sales, Front Office
Education
Southern Utah University 2014 — 2019
General Studies
Southwest Education Academy 2012 — 2013
Best Western May 2015 - Present
Best Western Town & Country Inn May 2014 - Present
Convergys September 2013 - October 2013
Amid Summer's Inn August 2013 - October 2013
Skills
Customer Service, Mathematics, 10 Key, Windows, Microsoft Office, Microsoft Word, Microsoft Publisher, Microsoft Excel, PowerPoint, Organization, Volunteering, Proofreading, Typing, Customer Service..., Internet Explorer, Customer Satisfaction, Teamwork, Ten Key, Hospitality, Hotels, Housekeeping, Sales, Front Office
Education
Southern Utah University 2014 — 2019
General Studies
Southwest Education Academy 2012 — 2013
Tareka Haydin's Convergys Experience January 2004 - January 2008
Job Epic Certified Cadence/ Credentialed Ambulatory Trainer
Industry Hospital & Health Care
Experience
Novant Health July 2014 - August 2014
University of North Carolina at Chapel Hill December 2013 - July 2014
The University of Arizona October 2013 - December 2013
Piedmont Atlanta Hospital May 2013 - October 2013
Children's Healthcare of Atlanta July 2012 - 2013
The Mount Sinai Hospital May 2012 - June 2012
Ochsner Clinic Foundation January 2009 - June 2012
Your other Warehouse January 2009 - January 2010
Convergys January 2004 - January 2008
Anta Diop University of Dakar, Senegal January 2006 - May 2006
Skills
Training, Building Analysis, Epic Systems, Epic Ambulatory, Epic Inpatient ClinDoc, Epic CPOE, Epic Prelude, Epic Cadence, Epic Optime, Ambulatory Care, Visio, HIPAA, Health Information..., Go Live Support, Hands-on Training, EHR, CPOE, Quality Assurance, Nursing, GoLive, Medical Terminology, Inpatient, Instructional Design, Healthcare Information..., Revenue Cycle, EMR, Meditech, Cerner, Healthcare Consulting, Documentations, Hospitals, Ambulatory, ICD-9, Medical Records, Clinical Research, Prelude, ClinDoc, ICU, HL7, NextGen, EMR Training, End User Training, Practice Management, Physicians, ASAP, Healthcare, Stork, Software Implementation, OpTime, Radiology
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2002 — 2012
Bachelor of Science (B.S.), Biological Science and Minor Chemistry
Novant Health July 2014 - August 2014
University of North Carolina at Chapel Hill December 2013 - July 2014
The University of Arizona October 2013 - December 2013
Piedmont Atlanta Hospital May 2013 - October 2013
Children's Healthcare of Atlanta July 2012 - 2013
The Mount Sinai Hospital May 2012 - June 2012
Ochsner Clinic Foundation January 2009 - June 2012
Your other Warehouse January 2009 - January 2010
Convergys January 2004 - January 2008
Anta Diop University of Dakar, Senegal January 2006 - May 2006
Skills
Training, Building Analysis, Epic Systems, Epic Ambulatory, Epic Inpatient ClinDoc, Epic CPOE, Epic Prelude, Epic Cadence, Epic Optime, Ambulatory Care, Visio, HIPAA, Health Information..., Go Live Support, Hands-on Training, EHR, CPOE, Quality Assurance, Nursing, GoLive, Medical Terminology, Inpatient, Instructional Design, Healthcare Information..., Revenue Cycle, EMR, Meditech, Cerner, Healthcare Consulting, Documentations, Hospitals, Ambulatory, ICD-9, Medical Records, Clinical Research, Prelude, ClinDoc, ICU, HL7, NextGen, EMR Training, End User Training, Practice Management, Physicians, ASAP, Healthcare, Stork, Software Implementation, OpTime, Radiology
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2002 — 2012
Bachelor of Science (B.S.), Biological Science and Minor Chemistry
Kendrick J. Curtis's Convergys Experience July 2010 - March 2012
Job Student at Southern University and Agricultural and Mechanical College at Baton Rouge
Industry Financial Services
Experience
Elinore Trucking February 2014 - Present
Sankofa Record Retrieval, LLC September 2012 - January 2014
Convergys July 2010 - March 2012
U-Haul International, Inc. January 2008 - March 2010
BASF June 2003 - June 2004
Skills
Analytical Skills, Analytics, Outsourcing, Financial Structuring, Strategic Communications, Goal-driven leader, Adaptability, Interpersonal Skill, Flexibility, Joint Ventures, High Organizational..., Customer Service, Leadership, Management, Microsoft Excel, PowerPoint, Microsoft Word, Strategic Planning, Team Building
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2013 — 2015
Bachelor's degree, Finance, General
East Ascension 2000 — 2004
Diploma
Elinore Trucking February 2014 - Present
Sankofa Record Retrieval, LLC September 2012 - January 2014
Convergys July 2010 - March 2012
U-Haul International, Inc. January 2008 - March 2010
BASF June 2003 - June 2004
Skills
Analytical Skills, Analytics, Outsourcing, Financial Structuring, Strategic Communications, Goal-driven leader, Adaptability, Interpersonal Skill, Flexibility, Joint Ventures, High Organizational..., Customer Service, Leadership, Management, Microsoft Excel, PowerPoint, Microsoft Word, Strategic Planning, Team Building
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2013 — 2015
Bachelor's degree, Finance, General
East Ascension 2000 — 2004
Diploma
R. Rene Vera, MBA R. Rene Vera, MBA's Convergys Experience January 2006 - October 2006
Job Senior Technical Recruiter at Adecco Staffing, USA
Industry Staffing and Recruiting
Experience
Adecco Staffing, USA March 2015 - Present
General Motors September 2014 - January 2015
PDS Technical Services February 2014 - August 2014
ITT Technical Institute August 2010 - August 2014
Staff Management June 2011 - February 2014
Volt Workforce Solutions 2008 - July 2010
Volt Technical Resources 2007 - July 2010
Volt Workforce Solutions at Harte-Hanks, Inc. 2008 - May 2009
Convergys January 2006 - October 2006
AT&T October 1998 - December 2005
Skills
Internet Recruiting, Applicant Tracking..., Technical Recruiting, Talent Acquisition, Contract Recruitment, College Recruiting, Onboarding, Temporary Staffing, Staffing Services, Sourcing, Temporary Placement, Recruiting, Screening, Executive Search, Benefits Negotiation, Screening Resumes, Job Fairs, Training, Talent Management, Resume Writing, Management, Benefits Administration, Career Counseling, HRIS, Employee Benefits, Human Resources, Employee Relations, Taleo, Personnel Management, PeopleSoft, Interviews, Behavioral Interviewing, Hiring, Cold Calling, New Hire Orientations, Permanent Placement, Coaching, Career Development, Workforce Planning, Deferred Compensation, Time Management, Interview Preparation, Employer Branding, Recruitment Advertising, Networking, Employee Training, Resume, Job Descriptions, Background Checks, Job Coaching
Education
St. Edward's University 2000 — 2002
MBA, MIS - Information Systems
The University of Texas at Austin 1993 — 1996
BA, History/English
Round Rock High School 1989 — 1991
High School Diploma, High School/Secondary Diplomas and Certificates
Adecco Staffing, USA March 2015 - Present
General Motors September 2014 - January 2015
PDS Technical Services February 2014 - August 2014
ITT Technical Institute August 2010 - August 2014
Staff Management June 2011 - February 2014
Volt Workforce Solutions 2008 - July 2010
Volt Technical Resources 2007 - July 2010
Volt Workforce Solutions at Harte-Hanks, Inc. 2008 - May 2009
Convergys January 2006 - October 2006
AT&T October 1998 - December 2005
Skills
Internet Recruiting, Applicant Tracking..., Technical Recruiting, Talent Acquisition, Contract Recruitment, College Recruiting, Onboarding, Temporary Staffing, Staffing Services, Sourcing, Temporary Placement, Recruiting, Screening, Executive Search, Benefits Negotiation, Screening Resumes, Job Fairs, Training, Talent Management, Resume Writing, Management, Benefits Administration, Career Counseling, HRIS, Employee Benefits, Human Resources, Employee Relations, Taleo, Personnel Management, PeopleSoft, Interviews, Behavioral Interviewing, Hiring, Cold Calling, New Hire Orientations, Permanent Placement, Coaching, Career Development, Workforce Planning, Deferred Compensation, Time Management, Interview Preparation, Employer Branding, Recruitment Advertising, Networking, Employee Training, Resume, Job Descriptions, Background Checks, Job Coaching
Education
St. Edward's University 2000 — 2002
MBA, MIS - Information Systems
The University of Texas at Austin 1993 — 1996
BA, History/English
Round Rock High School 1989 — 1991
High School Diploma, High School/Secondary Diplomas and Certificates
Klynton Jessup Klynton Jessup's Convergys Experience July 2006 - October 2009
Job DevOps Engineer at HelloSign
Industry Internet
Experience
HelloSign September 2015 - Present
Object Syndicate April 2010 - Present
Puppet Labs, Inc. June 2015 - September 2015
Puppet Labs, Inc. October 2013 - June 2015
WebFaction June 2013 - October 2013
WebFaction April 2011 - June 2013
WebFaction August 2009 - April 2011
PYL0N LLC April 2009 - April 2011
Convergys July 2006 - October 2009
Convergys Corp. July 2006 - October 2006
Skills
Troubleshooting, Servers, System Administration, Web Development, Linux, MySQL, Training, Apache, Team Management, Programming, Customer Satisfaction, Puppet, Hardware, PostgreSQL, Bash, Cloud Computing, Management
Education
Southern Utah University 2006 — 2012
Western Culinary Institute 2005 — 2006
Associates, Hotel and Restaurant Management
HelloSign September 2015 - Present
Object Syndicate April 2010 - Present
Puppet Labs, Inc. June 2015 - September 2015
Puppet Labs, Inc. October 2013 - June 2015
WebFaction June 2013 - October 2013
WebFaction April 2011 - June 2013
WebFaction August 2009 - April 2011
PYL0N LLC April 2009 - April 2011
Convergys July 2006 - October 2009
Convergys Corp. July 2006 - October 2006
Skills
Troubleshooting, Servers, System Administration, Web Development, Linux, MySQL, Training, Apache, Team Management, Programming, Customer Satisfaction, Puppet, Hardware, PostgreSQL, Bash, Cloud Computing, Management
Education
Southern Utah University 2006 — 2012
Western Culinary Institute 2005 — 2006
Associates, Hotel and Restaurant Management
Brett Owens Brett Owens's Convergys Experience January 2008 - May 2009
Job Top Seller Support at eBay Inc
Industry Internet
Experience
eBay Inc April 2013 - Present
Mybullfrog.com Verizon Wireless Premium Retailer September 2010 - April 2013
Convergys January 2008 - May 2009
Skills
Customer Service, Management, Project Management, Social Media, Microsoft Office, Marketing, Leadership, E-commerce, Strategy, Microsoft Excel
Education
Southern Utah University 2005 — 2009
None, Business Administration and Management, General
eBay Inc April 2013 - Present
Mybullfrog.com Verizon Wireless Premium Retailer September 2010 - April 2013
Convergys January 2008 - May 2009
Skills
Customer Service, Management, Project Management, Social Media, Microsoft Office, Marketing, Leadership, E-commerce, Strategy, Microsoft Excel
Education
Southern Utah University 2005 — 2009
None, Business Administration and Management, General
Preethi Saakre's Convergys Experience September 2013 - October 2013
Job You will Never Feel 100% when an Opportunity Arises, Just go for it!!
Industry Staffing and Recruiting
Experience
IndUS-TargetLLC August 2015 - Present
PeopleWorld Consulting Solutions February 2015 - Present
Blue Ocean Ventures August 2014 - January 2015
TALENT HUNT November 2013 - June 2014
Convergys September 2013 - October 2013
Skills
Human Resources, Recruiting, Talent Acquisition, Team Management, Employee Relations, Management, Consulting, Leadership, Performance Management, Talent Management, Microsoft Office, Teamwork, Team Leadership, Screening, Personnel Management, Employee Engagement, Time Management, Research, HR Policies, Strategic Planning, Sourcing, Cold Calling, Technical Recruiting, Benefits Negotiation, Executive Search, Contract Recruitment, Permanent Staffing, Temporary Staffing
Education
Sri Bhagawan Mahaveer Jain College 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Dayanand Sagar College Of Engineering 2008 — 2012
Bachelor of Engineering (B.E.), Instrumentation Technology/Technician
IndUS-TargetLLC August 2015 - Present
PeopleWorld Consulting Solutions February 2015 - Present
Blue Ocean Ventures August 2014 - January 2015
TALENT HUNT November 2013 - June 2014
Convergys September 2013 - October 2013
Skills
Human Resources, Recruiting, Talent Acquisition, Team Management, Employee Relations, Management, Consulting, Leadership, Performance Management, Talent Management, Microsoft Office, Teamwork, Team Leadership, Screening, Personnel Management, Employee Engagement, Time Management, Research, HR Policies, Strategic Planning, Sourcing, Cold Calling, Technical Recruiting, Benefits Negotiation, Executive Search, Contract Recruitment, Permanent Staffing, Temporary Staffing
Education
Sri Bhagawan Mahaveer Jain College 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Dayanand Sagar College Of Engineering 2008 — 2012
Bachelor of Engineering (B.E.), Instrumentation Technology/Technician
Mitzi Woodmore's Convergys Experience September 2007 - December 2007
Job Performance Development Coach at Pace
Industry Human Resources
Experience
Pace February 2014 - Present
R & W Commercial Funding Solutions April 2011 - Present
Arizona Public Service (APS) June 2012 - November 2013
Kaiser Permanente March 2008 - June 2012
Convergys September 2007 - December 2007
Allstate Insurance 2001 - September 2007
Complient Corporation 2000 - 2000
Cuyahoga Community College 1999 - 2000
APAC TeleServices 1998 - 1998
Litho Krome (Hallmark Subsidiary) 1997 - 1998
Skills
Organizational..., Talent Development, Succession Planning, Leadership Development, Change Management, Performance Consulting, Instructional Design, Management Development, Organizational..., Performance Management, Talent Management, Employee Engagement, Executive Coaching, Human Capital Management, Coaching, Organizational Design, Change Leadership, Performance Improvement, Culture Change, Talent Assessment, Organizational Change, Career Development, Conflict Resolution, Process Improvement, Team Building, Employee Relations, HR Strategy, Management Consulting, Training Delivery, Strategic Planning, Mentoring, Onboarding, Needs Analysis, Emotional Intelligence, E-learning, Blended Learning, Human Capital Strategy, Organizational Behavior, Learning Management, 360 Feedback, HR Consulting, Human Performance, Staff Development, Program Management, Process Engineering, Executive Development, Workforce Planning, Talent Acquisition, Leadership, Employee Training
Education
University of Phoenix
MA, Organizational Management
Spalding University
BSBA, Business Administration
Pace February 2014 - Present
R & W Commercial Funding Solutions April 2011 - Present
Arizona Public Service (APS) June 2012 - November 2013
Kaiser Permanente March 2008 - June 2012
Convergys September 2007 - December 2007
Allstate Insurance 2001 - September 2007
Complient Corporation 2000 - 2000
Cuyahoga Community College 1999 - 2000
APAC TeleServices 1998 - 1998
Litho Krome (Hallmark Subsidiary) 1997 - 1998
Skills
Organizational..., Talent Development, Succession Planning, Leadership Development, Change Management, Performance Consulting, Instructional Design, Management Development, Organizational..., Performance Management, Talent Management, Employee Engagement, Executive Coaching, Human Capital Management, Coaching, Organizational Design, Change Leadership, Performance Improvement, Culture Change, Talent Assessment, Organizational Change, Career Development, Conflict Resolution, Process Improvement, Team Building, Employee Relations, HR Strategy, Management Consulting, Training Delivery, Strategic Planning, Mentoring, Onboarding, Needs Analysis, Emotional Intelligence, E-learning, Blended Learning, Human Capital Strategy, Organizational Behavior, Learning Management, 360 Feedback, HR Consulting, Human Performance, Staff Development, Program Management, Process Engineering, Executive Development, Workforce Planning, Talent Acquisition, Leadership, Employee Training
Education
University of Phoenix
MA, Organizational Management
Spalding University
BSBA, Business Administration
Brandy (Cole) Isaacs Brandy (Cole) Isaacs's Convergys Experience March 2011 - August 2011
Job Desert Rose Adult High School at AmeriCorps
Industry Nonprofit Organization Management
Experience
United Way of Southern Nevada September 2012 - August 2013
TELUS July 2012 - September 2012
Anderson Camps LTD May 2012 - July 2012
Tix4Tonight LLC March 2012 - May 2012
Del Taco LLC January 2012 - March 2012
Canyon Ridge Christian Church November 2011 - March 2012
Convergys March 2011 - August 2011
Canyon Ridge Christian Church September 2010 - December 2010
In-N-Out Burger July 2010 - December 2010
West Charleston Animal Hospital July 2009 - January 2010
Education
Southern Utah University 2011 — 2011
N/A, Elementary/ Special Education
Cheyenne High School 2006 — 2010
High School Diploma
United Way of Southern Nevada September 2012 - August 2013
TELUS July 2012 - September 2012
Anderson Camps LTD May 2012 - July 2012
Tix4Tonight LLC March 2012 - May 2012
Del Taco LLC January 2012 - March 2012
Canyon Ridge Christian Church November 2011 - March 2012
Convergys March 2011 - August 2011
Canyon Ridge Christian Church September 2010 - December 2010
In-N-Out Burger July 2010 - December 2010
West Charleston Animal Hospital July 2009 - January 2010
Education
Southern Utah University 2011 — 2011
N/A, Elementary/ Special Education
Cheyenne High School 2006 — 2010
High School Diploma
Kaylee Perkins Kaylee Perkins's Convergys Experience December 2007 - August 2009
Job Kaylee Perkins LMT
Industry Hospitality
Experience
Kaylee Perkins LMT April 2014 - Present
Denny's April 2014 - Present
IHOP April 2011 - December 2012
Convergys December 2007 - August 2009
Skills
Business Technology, 10 Key, Customer Service, Customer Retention, Typing, Multi Tasking, Customer Satisfaction, Microsoft Office, Filing, Outlook, Teamwork, Time Management, Telephone Skills, Hospitality
Education
Southern Utah University 2009 — 2016
Healing Mountain Massage School 2013 — 2014
LMT, massage therapy
Kaylee Perkins LMT April 2014 - Present
Denny's April 2014 - Present
IHOP April 2011 - December 2012
Convergys December 2007 - August 2009
Skills
Business Technology, 10 Key, Customer Service, Customer Retention, Typing, Multi Tasking, Customer Satisfaction, Microsoft Office, Filing, Outlook, Teamwork, Time Management, Telephone Skills, Hospitality
Education
Southern Utah University 2009 — 2016
Healing Mountain Massage School 2013 — 2014
LMT, massage therapy
Regina Daniels Regina Daniels's Convergys Experience January 2015 - Present
Job Manager at Daniels Property Investments
Industry Telecommunications
Experience
Convergys January 2015 - Present
Daniels Property Investments August 2012 - Present
Verizon Wireless January 1994 - August 2012
UTILITY INDUSTRY January 1990 - January 1993
Skills
Team Leadership, Persuasive Writing, Interpersonal Leadership, Decision Analysis, Customer Escalation..., Performance Management, Coaching, Performance Appraisal, Performance Improvement, Microsoft Office, Work Ethic, Call Centers, Utility Industry, Telecommunications, Quality Management, Performance Analysis, Attendance Management, Code of Conduct, Property Flipping, Renovation
Education
Corporate training courses 2000 — 2012
certificate of completion, Customer Service Management
Lake charles high
graduated, General Studies
Sowela Technical Community College
secretary/clerical, General Studies
Convergys January 2015 - Present
Daniels Property Investments August 2012 - Present
Verizon Wireless January 1994 - August 2012
UTILITY INDUSTRY January 1990 - January 1993
Skills
Team Leadership, Persuasive Writing, Interpersonal Leadership, Decision Analysis, Customer Escalation..., Performance Management, Coaching, Performance Appraisal, Performance Improvement, Microsoft Office, Work Ethic, Call Centers, Utility Industry, Telecommunications, Quality Management, Performance Analysis, Attendance Management, Code of Conduct, Property Flipping, Renovation
Education
Corporate training courses 2000 — 2012
certificate of completion, Customer Service Management
Lake charles high
graduated, General Studies
Sowela Technical Community College
secretary/clerical, General Studies
Jon Wollin's Convergys Experience April 2012 - May 2013
Job Direct Care Staff at Grand Teton Service Group
Industry Hospitality
Experience
Grand Teton Service Group March 2014 - Present
Convergys April 2012 - May 2013
Deseret Industries July 2011 - April 2012
Education
Southern New Hampshire University 2014 — 2016
Associate of Science (A.S.), Criminal Justice and Corrections
Mountlake Terrace High Schooo 1996 — 2000
High School Diploma, General Studies
Grand Teton Service Group March 2014 - Present
Convergys April 2012 - May 2013
Deseret Industries July 2011 - April 2012
Education
Southern New Hampshire University 2014 — 2016
Associate of Science (A.S.), Criminal Justice and Corrections
Mountlake Terrace High Schooo 1996 — 2000
High School Diploma, General Studies
Courtney Dixon Courtney Dixon's Convergys Experience 2011 - Present
Job Educational Development/Progressive Teaching
Industry Education Management
Experience
Convergys 2011 - Present
Texas A&M International University 2009 - 2010
Skills
Higher Education, Microsoft Office, Training, PowerPoint, Time Management, Microsoft Excel, Microsoft Word, Staff Development, Data Analysis, Team Building, Curriculum Development, Curriculum Design
Education
Texas A&M International University 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Education
Southwestern Christian College 2006 — 2008
Convergys 2011 - Present
Texas A&M International University 2009 - 2010
Skills
Higher Education, Microsoft Office, Training, PowerPoint, Time Management, Microsoft Excel, Microsoft Word, Staff Development, Data Analysis, Team Building, Curriculum Development, Curriculum Design
Education
Texas A&M International University 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Education
Southwestern Christian College 2006 — 2008
Jami McDonald Jami McDonald's Convergys Experience March 2008 - February 2009
Job Hypnotherapist, Relationship and Life Coach at Spirit and Mind Connection
Industry Alternative Medicine
Experience
Spirit and Mind Connection November 2012 - Present
Freelance Writer and Editor April 2009 - November 2012
Convergys March 2008 - February 2009
T-Mobile 1999 - 2005
Skills
Creative Writing, Content Writing, Social Media, Web Content, Call Center, Content Development, Content Management, Speech Writing, Freelance Writing, Blogging, Ghostwriting, SEO copywriting, Proofreading, Wordpress, Copywriting, Customer Service, Copy Editing, Editing, Press Releases, Hypnotherapy, Hypnosis, Guided Imagery, Guided Visualization, Past Lives, Transformational Life..., Relationship Coach, Holistic Life Coaching, Holistic Medicine, Mind-Body Medicine, Mind-body, Timeline Therapy, Fear Of Public Speaking, Lack Of Confidence, Low Self Esteem, Trichotillomania, Panic, Social Anxiety, Generalized Anxiety, Agoraphobia, Panic Disorder, Call Centers, Management, Customer Experience, Interviews, Social Networking
Education
Southwest Institute of Healing Arts 2011 — 2012
certificate, Hypnotherapy/Hypnotherapist
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Organizational Leadership
Spirit and Mind Connection November 2012 - Present
Freelance Writer and Editor April 2009 - November 2012
Convergys March 2008 - February 2009
T-Mobile 1999 - 2005
Skills
Creative Writing, Content Writing, Social Media, Web Content, Call Center, Content Development, Content Management, Speech Writing, Freelance Writing, Blogging, Ghostwriting, SEO copywriting, Proofreading, Wordpress, Copywriting, Customer Service, Copy Editing, Editing, Press Releases, Hypnotherapy, Hypnosis, Guided Imagery, Guided Visualization, Past Lives, Transformational Life..., Relationship Coach, Holistic Life Coaching, Holistic Medicine, Mind-Body Medicine, Mind-body, Timeline Therapy, Fear Of Public Speaking, Lack Of Confidence, Low Self Esteem, Trichotillomania, Panic, Social Anxiety, Generalized Anxiety, Agoraphobia, Panic Disorder, Call Centers, Management, Customer Experience, Interviews, Social Networking
Education
Southwest Institute of Healing Arts 2011 — 2012
certificate, Hypnotherapy/Hypnotherapist
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Organizational Leadership
Orion Gallagher Orion Gallagher's Convergys Experience March 2004 - May 2005
Job VP Sales and Marketing at Construction Monitor
Industry Publishing
Experience
Construction Monitor September 2012 - Present
Construction Monitor August 2008 - September 2012
Construction Monitor September 2005 - August 2008
Convergys March 2004 - May 2005
Skills
Sales Management, Computer Science, Salesforce.com, Profit & Loss Management, Increasing Profitability, Sales Skills Training, Innovation, Hiring/firing, Staff Supervision, Customer Retention, Staff Retention, Staff Development, Inside Sales, Direct Sales, Telemarketing, Social Media, Social Networking, Empowerment, Recognition Awards, Sales Compensation, Revenue & Profit Growth, Sales Presentations, Social Media Marketing, Marketing, Customer Service, Account Management, Sales, Selling Skills, Training, Publishing, New Business Development, SEO, Lead Generation, Customer Satisfaction, Cold Calling, Market Research, Increased Profitability, Marketing Strategy
Education
Southern Utah University 2005 — 2007
Computer Science
Construction Monitor September 2012 - Present
Construction Monitor August 2008 - September 2012
Construction Monitor September 2005 - August 2008
Convergys March 2004 - May 2005
Skills
Sales Management, Computer Science, Salesforce.com, Profit & Loss Management, Increasing Profitability, Sales Skills Training, Innovation, Hiring/firing, Staff Supervision, Customer Retention, Staff Retention, Staff Development, Inside Sales, Direct Sales, Telemarketing, Social Media, Social Networking, Empowerment, Recognition Awards, Sales Compensation, Revenue & Profit Growth, Sales Presentations, Social Media Marketing, Marketing, Customer Service, Account Management, Sales, Selling Skills, Training, Publishing, New Business Development, SEO, Lead Generation, Customer Satisfaction, Cold Calling, Market Research, Increased Profitability, Marketing Strategy
Education
Southern Utah University 2005 — 2007
Computer Science
Shelly Callison's Convergys Experience March 2005 - February 2007
Job Crew Support Scheduling Operations Supervisor
Industry Airlines/Aviation
Experience
SkyWest Airlines January 2012 - Present
Walmart August 2009 - January 2012
Comite Departemental du Tourisme de La Vienne 2009 - 2009
The Iron Gate Inn Bed and Breakfast June 2004 - June 2007
GameStop September 2006 - February 2007
Convergys March 2005 - February 2007
Skills
Conversational French, Customer Service, Highly Adaptable, Microsoft Office, Inventory Management, Scheduling, Customer Satisfaction, Excel, Word, Problem Solving, Customer Relations, Promotions, Time Management, PowerPoint, Inventory Control, Team Building, Team Leadership, International Relations, Coaching, Writing, Mentoring, Computer Literate, Employee Relations, Public Speaking, Planning, Compliance, Telephone Skills
Education
Ecole Supérieure de Commerce et Management 2008 — 2010
Bachelor of Art, International Business
Southern Utah University 2007 — 2010
Bachelor of Science, Business Management
SkyWest Airlines January 2012 - Present
Walmart August 2009 - January 2012
Comite Departemental du Tourisme de La Vienne 2009 - 2009
The Iron Gate Inn Bed and Breakfast June 2004 - June 2007
GameStop September 2006 - February 2007
Convergys March 2005 - February 2007
Skills
Conversational French, Customer Service, Highly Adaptable, Microsoft Office, Inventory Management, Scheduling, Customer Satisfaction, Excel, Word, Problem Solving, Customer Relations, Promotions, Time Management, PowerPoint, Inventory Control, Team Building, Team Leadership, International Relations, Coaching, Writing, Mentoring, Computer Literate, Employee Relations, Public Speaking, Planning, Compliance, Telephone Skills
Education
Ecole Supérieure de Commerce et Management 2008 — 2010
Bachelor of Art, International Business
Southern Utah University 2007 — 2010
Bachelor of Science, Business Management
Heather Gingras's Convergys Experience May 2003 - August 2006
Job Solutions Advisor
Industry Automotive
Experience
Dealertrack Technologies July 2011 - Present
LEGACY STEEL FABRICATORS December 2008 - August 2011
LEGACY STEEL FABRICATORS May 2005 - August 2007
Convergys May 2003 - August 2006
Skills
Analysis, Budgets, Human Resources, Management, Payroll, Sales, Account Management, Accounting, Inventory Management, Team Building, Outlook, Team Leadership, Customer Service, Retail, Sales Management, Salesforce.com, Training, Customer Retention, Customer Satisfaction
Education
Southern Utah University 2003 — 2008
Bachelor of Science in Communications, Public Relations, Marketing
Dealertrack Technologies July 2011 - Present
LEGACY STEEL FABRICATORS December 2008 - August 2011
LEGACY STEEL FABRICATORS May 2005 - August 2007
Convergys May 2003 - August 2006
Skills
Analysis, Budgets, Human Resources, Management, Payroll, Sales, Account Management, Accounting, Inventory Management, Team Building, Outlook, Team Leadership, Customer Service, Retail, Sales Management, Salesforce.com, Training, Customer Retention, Customer Satisfaction
Education
Southern Utah University 2003 — 2008
Bachelor of Science in Communications, Public Relations, Marketing
Riley Wilson's Convergys Experience 1998 - 2001
Job Trust Officer at Wells Fargo Bank N. A.
Industry Law Practice
Experience
Bangs McCullen Law Firm November 2005 - May 2010
Convergys 1998 - 2001
Skills
Trust, Trusts, Revocable Trusts, Fiduciary, Commercial Litigation, Estate Planning, Civil Litigation, Legal Writing, Legal Research, Personal Injury, Special Needs Trusts, Conservatorships, Estate Administration, Corporate Law, Criminal Defense, Asset Protection, Elder Law, Litigation, Estate Tax Planning, Wills, Criminal Law, Tax, Courts, Real Estate, Tax Law, High Net Worth..., Estate Law, Small Business, Wealth, Legal Assistance, Trust Services, Trust Management, Wealth Management
Education
University of Denver - Sturm College of Law 2004 — 2005
JD/LLM, Law/Tax
University of Idaho College of Law 2001 — 2004
JD, Law
Southern Utah University 1998 — 2001
BS, History
Bangs McCullen Law Firm November 2005 - May 2010
Convergys 1998 - 2001
Skills
Trust, Trusts, Revocable Trusts, Fiduciary, Commercial Litigation, Estate Planning, Civil Litigation, Legal Writing, Legal Research, Personal Injury, Special Needs Trusts, Conservatorships, Estate Administration, Corporate Law, Criminal Defense, Asset Protection, Elder Law, Litigation, Estate Tax Planning, Wills, Criminal Law, Tax, Courts, Real Estate, Tax Law, High Net Worth..., Estate Law, Small Business, Wealth, Legal Assistance, Trust Services, Trust Management, Wealth Management
Education
University of Denver - Sturm College of Law 2004 — 2005
JD/LLM, Law/Tax
University of Idaho College of Law 2001 — 2004
JD, Law
Southern Utah University 1998 — 2001
BS, History
Raymond Cotton Jr's Convergys Experience November 2004 - May 2005
Job Deputy Clerk of Court at East Baton Rouge Parish Clerk of Court
Industry Judiciary
Experience
East Baton Rouge Parish Clerk of Court April 2007 - Present
Convergys November 2004 - May 2005
West Corporation April 2002 - November 2004
United States Census Bureau January 2000 - August 2000
Harrah's Entertainment January 1995 - November 1995
Harrah's Entertainment January 1994 - December 1994
Skills
Customer Service, Event Planning, Windows, Public Speaking, Social Media Marketing, Process Improvement, Change Management, Call Center, Team Building, Social Media, Program Management, Team Leadership, Government, Project Planning, Strategic Planning, Training, Analysis, Leadership, Sales, Call Centers, Leadership Development, Microsoft Office, Microsoft Word
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1984 — 1992
B.S., Electronic Engineering Technology
Southern University and Agricultural and Mechanical College at Baton Rouge 1984 — 1992
Diploma with Distinction
Caddo Parish Magnet High 1980 — 1984
East Baton Rouge Parish Clerk of Court April 2007 - Present
Convergys November 2004 - May 2005
West Corporation April 2002 - November 2004
United States Census Bureau January 2000 - August 2000
Harrah's Entertainment January 1995 - November 1995
Harrah's Entertainment January 1994 - December 1994
Skills
Customer Service, Event Planning, Windows, Public Speaking, Social Media Marketing, Process Improvement, Change Management, Call Center, Team Building, Social Media, Program Management, Team Leadership, Government, Project Planning, Strategic Planning, Training, Analysis, Leadership, Sales, Call Centers, Leadership Development, Microsoft Office, Microsoft Word
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1984 — 1992
B.S., Electronic Engineering Technology
Southern University and Agricultural and Mechanical College at Baton Rouge 1984 — 1992
Diploma with Distinction
Caddo Parish Magnet High 1980 — 1984
Seshagiri Parupalli Seshagiri Parupalli's Convergys Experience September 1999 - March 2001
Job Oracle DBA ,Realtor
Industry Information Technology and Services
Experience
SunGard August 2007 - Present
Valencia College July 2006 - Present
Masco Contractor Services January 2005 - June 2007
World publications 2004 - 2005
Trendium 2004 - 2005
AAA 2004 - 2004
Bonnier Publications 2003 - 2004
AT&T 2001 - 2003
Convergys September 1999 - March 2001
CGN & Associates March 1998 - September 1999
Education
University of Phoneix 2006 — 2008
M.S, Information Systems
N.B.K.R.I.S.T 1982 — 1986
B.TECH, Mechanical Engineering
Sri Venkateswara University 1982 — 1986
B.TECH, Engineering
SunGard August 2007 - Present
Valencia College July 2006 - Present
Masco Contractor Services January 2005 - June 2007
World publications 2004 - 2005
Trendium 2004 - 2005
AAA 2004 - 2004
Bonnier Publications 2003 - 2004
AT&T 2001 - 2003
Convergys September 1999 - March 2001
CGN & Associates March 1998 - September 1999
Education
University of Phoneix 2006 — 2008
M.S, Information Systems
N.B.K.R.I.S.T 1982 — 1986
B.TECH, Mechanical Engineering
Sri Venkateswara University 1982 — 1986
B.TECH, Engineering
Frank Madeo's Convergys Experience May 2011 - Present
Job Director of Healthcare Sales Convergys
Industry Outsourcing/Offshoring
Experience
Convergys May 2011 - Present
NovoLogix/Ancillary Care Management September 2005 - May 2011
Beech Street/Viant September 2003 - September 2005
SHPS March 1997 - September 2003
Private Healthcare Systems(PHCS) now MulitPlan 1993 - 1995
Travelers Insurance 1991 - 1993
Travelers(now part on United Health Care) 1986 - 1991
Skills
Healthcare, Strategic Planning, Account Management, New Business Development, Business Strategy, Health Insurance, Process Improvement, Sales, Managed Care, BPO, Business Development, Sales Management
Education
Springfield College 1982 — 1986
Bachelor's degree
Convergys May 2011 - Present
NovoLogix/Ancillary Care Management September 2005 - May 2011
Beech Street/Viant September 2003 - September 2005
SHPS March 1997 - September 2003
Private Healthcare Systems(PHCS) now MulitPlan 1993 - 1995
Travelers Insurance 1991 - 1993
Travelers(now part on United Health Care) 1986 - 1991
Skills
Healthcare, Strategic Planning, Account Management, New Business Development, Business Strategy, Health Insurance, Process Improvement, Sales, Managed Care, BPO, Business Development, Sales Management
Education
Springfield College 1982 — 1986
Bachelor's degree
Lee A Dobbs's Convergys Experience October 2003 - February 2004
Job Lead Sales Associate at Fleet Feet
Industry Sports
Experience
Fleet Feet January 2006 - Present
N.M.O.C June 2005 - January 2006
Comfort Suites November 2004 - May 2005
Motel 6 April 2004 - September 2004
Convergys October 2003 - February 2004
Nucla Public Schools September 2002 - October 2002
Nucla Public Schools February 2002 - May 2002
Education
The University of New Mexico 2005 — 2006
n/a, Physical Education
Southern Utah University 2003 — 2003
n/a, Athletic Training
Fleet Feet January 2006 - Present
N.M.O.C June 2005 - January 2006
Comfort Suites November 2004 - May 2005
Motel 6 April 2004 - September 2004
Convergys October 2003 - February 2004
Nucla Public Schools September 2002 - October 2002
Nucla Public Schools February 2002 - May 2002
Education
The University of New Mexico 2005 — 2006
n/a, Physical Education
Southern Utah University 2003 — 2003
n/a, Athletic Training
Purushottama Varma Rudraraju's Convergys Experience August 2003 - April 2004
Job ERCOT
Industry Information Technology and Services
Experience
ERCOT August 2012 - Present
TCS@apple January 2011 - August 2012
CISCO February 2005 - January 2011
Reliance Infocomm April 2004 - December 2004
Convergys August 2003 - April 2004
Satyam April 1998 - August 2003
Satyam Computer Services Limited (SCSL) 1998 - 2003
Skills
Solution Architecture, Software Project..., Enterprise Architecture, Pre-sales, SDLC, Telecommunications, SOA
Education
Sri Venkateswara University
B.E, Electrical and Electronics
ERCOT August 2012 - Present
TCS@apple January 2011 - August 2012
CISCO February 2005 - January 2011
Reliance Infocomm April 2004 - December 2004
Convergys August 2003 - April 2004
Satyam April 1998 - August 2003
Satyam Computer Services Limited (SCSL) 1998 - 2003
Skills
Solution Architecture, Software Project..., Enterprise Architecture, Pre-sales, SDLC, Telecommunications, SOA
Education
Sri Venkateswara University
B.E, Electrical and Electronics
Srini Tummala's Convergys Experience September 2000 - September 2003
Job AVP at JPM Chase
Industry Banking
Experience
Capital One March 2013 - Present
HSBC May 2004 - March 2013
Citi Group September 2003 - April 2004
Convergys September 2000 - September 2003
Micro Computer Associates April 1993 - September 2000
Skills
Requirements Gathering, Requirements Analysis, PMO, SDLC, Credit Cards, Business Analysis, Business Requirements, Software Project..., PMP, Project Management, Project Planning, Project Plans, Quality Assurance, Software Quality..., Software Quality..., Systems Analysis, Risk Management, Large Systems..., Software Development, Web Development, Web Design, Test Automation, Resource Management, Project Cost, Program Management, Process Improvement, Performance Testing, Load Testing, Web Testing, ASP.NET, Java, JavaScript, C++, VB.NET, VBScript, Visual Basic, Visual Studio, SQL, Microsoft SQL Server, Oracle, Oracle Developer 2000, SharePoint, AlarmPoint, Clarity, Quality Center, HP Performance Center, Mercury QuickTest Pro, Microsoft Office, COBOL, MS Project
Education
Sri Venkateswara University 1991 — 1993
Master of Technology (MTech), Computer Science, Distinction
Capital One March 2013 - Present
HSBC May 2004 - March 2013
Citi Group September 2003 - April 2004
Convergys September 2000 - September 2003
Micro Computer Associates April 1993 - September 2000
Skills
Requirements Gathering, Requirements Analysis, PMO, SDLC, Credit Cards, Business Analysis, Business Requirements, Software Project..., PMP, Project Management, Project Planning, Project Plans, Quality Assurance, Software Quality..., Software Quality..., Systems Analysis, Risk Management, Large Systems..., Software Development, Web Development, Web Design, Test Automation, Resource Management, Project Cost, Program Management, Process Improvement, Performance Testing, Load Testing, Web Testing, ASP.NET, Java, JavaScript, C++, VB.NET, VBScript, Visual Basic, Visual Studio, SQL, Microsoft SQL Server, Oracle, Oracle Developer 2000, SharePoint, AlarmPoint, Clarity, Quality Center, HP Performance Center, Mercury QuickTest Pro, Microsoft Office, COBOL, MS Project
Education
Sri Venkateswara University 1991 — 1993
Master of Technology (MTech), Computer Science, Distinction
Mahesh Kambam's Convergys Experience April 2004 - May 2004
Job Lead Software Engineer at NeuStar, Inc.
Industry Information Technology and Services
Experience
NeuStar, Inc. July 2012 - Present
NeuStar, Inc. February 2010 - June 2012
NRUCFC January 2008 - January 2010
Aetna March 2007 - December 2007
Adaequare December 2005 - March 2007
Reliance Infocomm May 2004 - November 2005
Convergys April 2004 - May 2004
Virtusa June 2003 - March 2004
DataObject Technologies Pvt Ltd December 1999 - June 2003
Skills
SOA, Solution Architecture, Web Services, Java Enterprise Edition, Weblogic, Oracle, WebLogic, Enterprise Architecture, Spring, SDLC, Java, Software Project..., Integration, Agile Methodologies
Education
Sri Venkateswara University 1994 — 1998
B Tech
NeuStar, Inc. July 2012 - Present
NeuStar, Inc. February 2010 - June 2012
NRUCFC January 2008 - January 2010
Aetna March 2007 - December 2007
Adaequare December 2005 - March 2007
Reliance Infocomm May 2004 - November 2005
Convergys April 2004 - May 2004
Virtusa June 2003 - March 2004
DataObject Technologies Pvt Ltd December 1999 - June 2003
Skills
SOA, Solution Architecture, Web Services, Java Enterprise Edition, Weblogic, Oracle, WebLogic, Enterprise Architecture, Spring, SDLC, Java, Software Project..., Integration, Agile Methodologies
Education
Sri Venkateswara University 1994 — 1998
B Tech
Andrew Cameron May's Convergys Experience September 2015 - Present
Job Team Leader at Convergys
Industry Information Technology and Services
Experience
Convergys September 2015 - Present
Telenetwork August 2007 - Present
Telefund, Inc. December 2006 - August 2007
Harte Hanks August 2006 - December 2006
The Lead Dogs (now Invenio Marketing Solutions) May 2006 - August 2006
St. Edward's University August 2004 - May 2006
Skills
Technical Support, Help Desk Support, Computer Hardware, Printers, Windows 7, Software Installation, Customer Service, Troubleshooting, XP, Call Centers, Windows, Networking, Linux, Operating Systems, TCP/IP, Computer Repair, Remote Desktop, BMC Remedy, Windows Server, Hardware, Wireless Networking, Antivirus, DNS, HTML, OS X, Software Documentation, VPN, Cisco Technologies, Laptops, DHCP, Network Security, Citrix, Microsoft Office, Windows XP Pro, VoIP, Hardware Support, VMware, Management, Project Management, Sales Management, Sales Operations, Microsoft Dynamics, Team Leadership, Staff Development, Employee Training, JWalk, Data Backup Solutions, Migration Projects, Process Improvement, Process Control
Education
St. Edward's University 2003 — 2008
Bachelor of Business Administration (B.B.A.), Operations. Digital Media Management and Law, Social Media Marketing, Leadership, Human Resources
Jesuit College Preparatory School of Dallas 1999 — 2003
High School Diploma, Biology, General
Convergys September 2015 - Present
Telenetwork August 2007 - Present
Telefund, Inc. December 2006 - August 2007
Harte Hanks August 2006 - December 2006
The Lead Dogs (now Invenio Marketing Solutions) May 2006 - August 2006
St. Edward's University August 2004 - May 2006
Skills
Technical Support, Help Desk Support, Computer Hardware, Printers, Windows 7, Software Installation, Customer Service, Troubleshooting, XP, Call Centers, Windows, Networking, Linux, Operating Systems, TCP/IP, Computer Repair, Remote Desktop, BMC Remedy, Windows Server, Hardware, Wireless Networking, Antivirus, DNS, HTML, OS X, Software Documentation, VPN, Cisco Technologies, Laptops, DHCP, Network Security, Citrix, Microsoft Office, Windows XP Pro, VoIP, Hardware Support, VMware, Management, Project Management, Sales Management, Sales Operations, Microsoft Dynamics, Team Leadership, Staff Development, Employee Training, JWalk, Data Backup Solutions, Migration Projects, Process Improvement, Process Control
Education
St. Edward's University 2003 — 2008
Bachelor of Business Administration (B.B.A.), Operations. Digital Media Management and Law, Social Media Marketing, Leadership, Human Resources
Jesuit College Preparatory School of Dallas 1999 — 2003
High School Diploma, Biology, General
Hari Gandra's Convergys Experience February 2009 - January 2011
Job Senior Peoplesoft Architect
Industry Information Technology and Services
Experience
Tata Consultancy Services June 2015 - Present
Catholic Health Initiatives March 2014 - May 2015
Toyota January 2011 - March 2014
Convergys February 2009 - January 2011
Kaiser Permanente March 2007 - January 2009
Toyota April 2004 - March 2007
Skills
PeopleCode, PeopleTools, PeopleSoft, ERP, Crystal Reports, Business Intelligence, Requirements Analysis, Oracle, Data Migration, PL/SQL, Business Analysis, DB2, SDLC, SQL Tuning, SQL, Systems Analysis, Business Process, Financials, Software Project..., PeopleSoft Financial, Data Warehousing, SQR, Requirements Gathering, Production Support, Oracle Applications, Data Conversion
Education
Sri Venkateswara University 1992 — 1997
Bachelors, Computer Science Engineering
Sri Venkateswara University 1992 — 1997
Bachelor of Engineering (BE), Computer Science
Tata Consultancy Services June 2015 - Present
Catholic Health Initiatives March 2014 - May 2015
Toyota January 2011 - March 2014
Convergys February 2009 - January 2011
Kaiser Permanente March 2007 - January 2009
Toyota April 2004 - March 2007
Skills
PeopleCode, PeopleTools, PeopleSoft, ERP, Crystal Reports, Business Intelligence, Requirements Analysis, Oracle, Data Migration, PL/SQL, Business Analysis, DB2, SDLC, SQL Tuning, SQL, Systems Analysis, Business Process, Financials, Software Project..., PeopleSoft Financial, Data Warehousing, SQR, Requirements Gathering, Production Support, Oracle Applications, Data Conversion
Education
Sri Venkateswara University 1992 — 1997
Bachelors, Computer Science Engineering
Sri Venkateswara University 1992 — 1997
Bachelor of Engineering (BE), Computer Science
Lucinda Langley's Convergys Experience August 2014 - March 2015
Job N/a
Industry Computer Networking
Experience
Convergys August 2014 - March 2015
Comfort Inn June 2013 - July 2014
Super 8 Ogden September 2010 - July 2013
Integrity House May 2008 - May 2009
Skills
Customer Service, Creative Writing, Microsoft Excel, Windows, Social Media, Teamwork, PowerPoint, Event Planning, Public Speaking
Education
Weber State University 2011 — 2015
Music, Music Pedagogy
Southern Utah University
Convergys August 2014 - March 2015
Comfort Inn June 2013 - July 2014
Super 8 Ogden September 2010 - July 2013
Integrity House May 2008 - May 2009
Skills
Customer Service, Creative Writing, Microsoft Excel, Windows, Social Media, Teamwork, PowerPoint, Event Planning, Public Speaking
Education
Weber State University 2011 — 2015
Music, Music Pedagogy
Southern Utah University
D. Grace Weil-Pate's Convergys Experience February 2011 - October 2011
Job CSR & Small Business OwnerinTraining
Industry Arts and Crafts
Experience
Community Healthcore April 2012 - July 2013
Harry and David November 2011 - January 2012
Convergys February 2011 - October 2011
Harry and David November 2010 - January 2011
Southern Oregon University January 2007 - September 2009
Stewart Mineral Springs Resort June 2006 - September 2006
Village Cafe/Divine Horsemen, Inc. April 2005 - September 2005
Village Cafe October 2004 - April 2005
Independent Living September 2000 - May 2002
Skills
Customer Service, Newsletters, Publicity, Speech Writing, Event Management, Word, PowerPoint, Outlook, Excel, Microsoft Office, Research, Scheduling, Customer Relations, Spreadsheets, Event Planning, Writing, Public Speaking, Non-profits, Editing, Report Writing, Community Outreach, Fundraising, Time Management, Social Media, Facebook, Budgeting, Data Entry, Public Relations, Training
Education
Southern Oregon University 2006 — 2010
Bachelor of Science, Environmental Studies: Geography
Southern Oregon University 2006 — 2010
BS, Environmental Studies: Geography
College of the Siskiyous 1998 — 2006
Associate of Arts, General
Community Healthcore April 2012 - July 2013
Harry and David November 2011 - January 2012
Convergys February 2011 - October 2011
Harry and David November 2010 - January 2011
Southern Oregon University January 2007 - September 2009
Stewart Mineral Springs Resort June 2006 - September 2006
Village Cafe/Divine Horsemen, Inc. April 2005 - September 2005
Village Cafe October 2004 - April 2005
Independent Living September 2000 - May 2002
Skills
Customer Service, Newsletters, Publicity, Speech Writing, Event Management, Word, PowerPoint, Outlook, Excel, Microsoft Office, Research, Scheduling, Customer Relations, Spreadsheets, Event Planning, Writing, Public Speaking, Non-profits, Editing, Report Writing, Community Outreach, Fundraising, Time Management, Social Media, Facebook, Budgeting, Data Entry, Public Relations, Training
Education
Southern Oregon University 2006 — 2010
Bachelor of Science, Environmental Studies: Geography
Southern Oregon University 2006 — 2010
BS, Environmental Studies: Geography
College of the Siskiyous 1998 — 2006
Associate of Arts, General
Heidi Kroeber's Convergys Experience August 2001 - May 2002
Job Store Manager at Payless Shoesource
Industry Retail
Experience
Payless ShoeSource April 2014 - Present
Hot Topic September 2003 - February 2014
Hot Topic May 2002 - September 2003
Convergys August 2001 - May 2002
JCPenney May 2000 - August 2001
Skills
Loss Prevention, Merchandising, Store Management, Retail, Visual Merchandising, Store Operations, Profit, Driving Results
Education
Southern Utah University 2001 — 2002
English, Marketing and Advertising
Payless ShoeSource April 2014 - Present
Hot Topic September 2003 - February 2014
Hot Topic May 2002 - September 2003
Convergys August 2001 - May 2002
JCPenney May 2000 - August 2001
Skills
Loss Prevention, Merchandising, Store Management, Retail, Visual Merchandising, Store Operations, Profit, Driving Results
Education
Southern Utah University 2001 — 2002
English, Marketing and Advertising
Cherie M Mcmahan's Convergys Experience June 2008 - March 2010
Job Customer Service Agent at Convergys
Industry Telecommunications
Experience
Convergys June 2008 - March 2010
Dr James Riley D.O. October 2007 - April 2008
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2006 - July 2007
Sprint July 2005 - January 2006
Texas Department of Family and Protective Services November 2001 - July 2005
Skills
Customer Satisfaction, Call Center, Customer Experience, Customer Service, Training, Customer Retention, Call Centers, Sales, Contact Centers, Management, CRM
Education
The University of New Mexico 2005 — 2008
Philosophy
St. Edward's University 2002 — 2005
philosophy and psychology, 3.9
Convergys June 2008 - March 2010
Dr James Riley D.O. October 2007 - April 2008
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2006 - July 2007
Sprint July 2005 - January 2006
Texas Department of Family and Protective Services November 2001 - July 2005
Skills
Customer Satisfaction, Call Center, Customer Experience, Customer Service, Training, Customer Retention, Call Centers, Sales, Contact Centers, Management, CRM
Education
The University of New Mexico 2005 — 2008
Philosophy
St. Edward's University 2002 — 2005
philosophy and psychology, 3.9
Valentina Lara, PHR's Convergys Experience May 2006 - April 2010
Job Human Resources Specialist at Fish & Wildlife Service
Industry Government Administration
Experience
Fish & Wildlife Service May 2012 - Present
United States Postal Service (USPS) May 2010 - May 2012
Convergys May 2006 - April 2010
AT&T Mobility 2001 - 2006
Parmalat Venezuela 1996 - 1998
CANTV 1994 - 1996
CANTV 1992 - 1994
Skills
HRIS, Organizational..., Talent Management, Workforce Planning, Performance Management, PeopleSoft, Change Management, Leadership Development, Process Improvement, Program Management, Policy, HR Policies, Succession Planning
Education
St. Edward's University 2001 — 2004
Masters, Human Services/Human Reources
Universidad Católica Andrés Bello 1995 — 1997
Master's Degree, Organizational Development
Universidad Católica Andrés Bello 1985 — 1992
B.S., Psychology
Liceo Simon Bolivar 1983 — 1985
Highschool
Colegio Maria Auxiliadora 1981 — 1983
Highschool
Santiago de Leon de Caracas 1979 — 1981
Fish & Wildlife Service May 2012 - Present
United States Postal Service (USPS) May 2010 - May 2012
Convergys May 2006 - April 2010
AT&T Mobility 2001 - 2006
Parmalat Venezuela 1996 - 1998
CANTV 1994 - 1996
CANTV 1992 - 1994
Skills
HRIS, Organizational..., Talent Management, Workforce Planning, Performance Management, PeopleSoft, Change Management, Leadership Development, Process Improvement, Program Management, Policy, HR Policies, Succession Planning
Education
St. Edward's University 2001 — 2004
Masters, Human Services/Human Reources
Universidad Católica Andrés Bello 1995 — 1997
Master's Degree, Organizational Development
Universidad Católica Andrés Bello 1985 — 1992
B.S., Psychology
Liceo Simon Bolivar 1983 — 1985
Highschool
Colegio Maria Auxiliadora 1981 — 1983
Highschool
Santiago de Leon de Caracas 1979 — 1981
Brandon Groenhoff's Convergys Experience April 2015 - Present
Job Operations and Sales Manager
Industry Consumer Services
Experience
Convergys April 2015 - Present
Asset Marketing Services, LLC. January 2013 - March 2015
Asset Marketing Services, LLC. January 2010 - January 2013
The Schwan Food Company September 2004 - January 2009
The Schwan Food Company March 2003 - September 2004
The Schwan Food Company July 2002 - March 2003
The Schwan Food Company May 2000 - April 2002
Almich's County Market October 1998 - July 2000
Education
Southwest Minnesota State University 2008 — 2009
Masters of Business, Leadership Concentration
Southwest Minnesota State University 1998 — 2002
Business Administration, Management, Finance, and Marketing
Convergys April 2015 - Present
Asset Marketing Services, LLC. January 2013 - March 2015
Asset Marketing Services, LLC. January 2010 - January 2013
The Schwan Food Company September 2004 - January 2009
The Schwan Food Company March 2003 - September 2004
The Schwan Food Company July 2002 - March 2003
The Schwan Food Company May 2000 - April 2002
Almich's County Market October 1998 - July 2000
Education
Southwest Minnesota State University 2008 — 2009
Masters of Business, Leadership Concentration
Southwest Minnesota State University 1998 — 2002
Business Administration, Management, Finance, and Marketing
Kendall Krause's Convergys Experience April 1991 - May 2006
Job Sr manager at American Express
Industry Financial Services
Experience
American Express January 2006 - Present
2006Convergys Corp June 1991 - May 2006
Convergys April 1991 - May 2006
Convergys Corp January 1995 - January 1997
Convergys Corp January 1991 - January 1995
US Government January 1989 - January 1991
Skills
Access, Budgets, Operations Management, Payroll, Microsoft Office, Process Scheduler, Project Management, Software Documentation, Customer Service, Microsoft Excel, Accounting, Troubleshooting, Retail, Social Media, Financial Analysis, Social Media Marketing, Online Advertising, Strategic Planning, PowerPoint, Marketing Strategy
Education
Southern Utah University 1991 — 1994
Bachelor of Arts (B.A.), Communication Sciences and Disorders, General
Millard High School
Southern Utah University
Bachelor of Arts, Interpersonal Communication; Human Resource Management
American Express January 2006 - Present
2006Convergys Corp June 1991 - May 2006
Convergys April 1991 - May 2006
Convergys Corp January 1995 - January 1997
Convergys Corp January 1991 - January 1995
US Government January 1989 - January 1991
Skills
Access, Budgets, Operations Management, Payroll, Microsoft Office, Process Scheduler, Project Management, Software Documentation, Customer Service, Microsoft Excel, Accounting, Troubleshooting, Retail, Social Media, Financial Analysis, Social Media Marketing, Online Advertising, Strategic Planning, PowerPoint, Marketing Strategy
Education
Southern Utah University 1991 — 1994
Bachelor of Arts (B.A.), Communication Sciences and Disorders, General
Millard High School
Southern Utah University
Bachelor of Arts, Interpersonal Communication; Human Resource Management
Deloris Batiste's Convergys Experience October 2007 - April 2009
Job Team Leader at CypressFairbank ISD
Industry Consumer Services
Experience
Cypress-Fairbank ISD October 2012 - Present
DeVry University March 2011 - May 2012
Convergys October 2007 - April 2009
Dillard’s Department Store November 2006 - August 2007
Adecco /Hewlett Packard October 2003 - May 2006
Skills
Microsoft Office, Microsoft Word, PowerPoint, Outlook, Public Speaking, Customer Service, Microsoft Excel, Management, Salesforce.com, Time Management, CRM, Leadership, Customer Satisfaction, Social Networking, Team Leadership
Education
Devry University 2010 — 2014
N/A, Technical Management Sales and Marketing
Houston Community College 2002 — 2003
Radio and Television Broadcasting Technology
Southern University and Agricultural and Mechanical College at Baton Rouge
Speech and Theater
Cypress-Fairbank ISD October 2012 - Present
DeVry University March 2011 - May 2012
Convergys October 2007 - April 2009
Dillard’s Department Store November 2006 - August 2007
Adecco /Hewlett Packard October 2003 - May 2006
Skills
Microsoft Office, Microsoft Word, PowerPoint, Outlook, Public Speaking, Customer Service, Microsoft Excel, Management, Salesforce.com, Time Management, CRM, Leadership, Customer Satisfaction, Social Networking, Team Leadership
Education
Devry University 2010 — 2014
N/A, Technical Management Sales and Marketing
Houston Community College 2002 — 2003
Radio and Television Broadcasting Technology
Southern University and Agricultural and Mechanical College at Baton Rouge
Speech and Theater
Cathy Nicol's Convergys Experience December 2003 - September 2007
Job Ecommerce JumpStart Specialist at Web.com
Industry Internet
Experience
Web.com June 2012 - Present
Web.com March 2012 - Present
Web.com September 2007 - Present
Convergys December 2003 - September 2007
Skills
Call Center, CSS, HTML, Consultation, Microsoft Office, Windows 7, E-commerce, E-commerce Consulting, Vantive, Seibel, Troubleshooting, Help Desk Support, Online Advertising, PPC, SEO, Web Analytics, Salesforce.com, Applicant Tracking..., SEM, Talent Acquisition, Technical Recruiting, SDLC, Google Analytics
Education
Southwestern Illinois College
Web.com June 2012 - Present
Web.com March 2012 - Present
Web.com September 2007 - Present
Convergys December 2003 - September 2007
Skills
Call Center, CSS, HTML, Consultation, Microsoft Office, Windows 7, E-commerce, E-commerce Consulting, Vantive, Seibel, Troubleshooting, Help Desk Support, Online Advertising, PPC, SEO, Web Analytics, Salesforce.com, Applicant Tracking..., SEM, Talent Acquisition, Technical Recruiting, SDLC, Google Analytics
Education
Southwestern Illinois College
Adam Riback's Convergys Experience June 2011 - November 2011
Job Marketing Like a Boss at VapeWild
Industry Marketing and Advertising
Experience
Vape Wild September 2014 - Present
PlumbersStock.com March 2014 - September 2014
Writers Domain July 2012 - February 2014
Good Game Consoles August 2011 - September 2013
Convergys June 2011 - November 2011
Cedar Breaks National Monument August 2010 - June 2011
LDS Church Educational System May 2009 - August 2009
Pre-Paid Legal Services, Inc. January 2009 - June 2009
Test Marcx June 2008 - August 2008
Skills
Sales, Social Networking, Customer Service, Real Estate, Marketing, Public Speaking, Legal Assistance, Social Media, Microsoft Office, Event Planning, Microsoft Word, PowerPoint, Leadership, Social Media Marketing, Microsoft Excel, Outlook, Direct Sales, Time Management, Small Business, Contract Negotiation, Negotiation, Insurance
Education
Southern Utah University 2008 — 2013
Bachelor of Arts (BA), Strategic Communication
Palo Verde High School 2001 — 2005
Vape Wild September 2014 - Present
PlumbersStock.com March 2014 - September 2014
Writers Domain July 2012 - February 2014
Good Game Consoles August 2011 - September 2013
Convergys June 2011 - November 2011
Cedar Breaks National Monument August 2010 - June 2011
LDS Church Educational System May 2009 - August 2009
Pre-Paid Legal Services, Inc. January 2009 - June 2009
Test Marcx June 2008 - August 2008
Skills
Sales, Social Networking, Customer Service, Real Estate, Marketing, Public Speaking, Legal Assistance, Social Media, Microsoft Office, Event Planning, Microsoft Word, PowerPoint, Leadership, Social Media Marketing, Microsoft Excel, Outlook, Direct Sales, Time Management, Small Business, Contract Negotiation, Negotiation, Insurance
Education
Southern Utah University 2008 — 2013
Bachelor of Arts (BA), Strategic Communication
Palo Verde High School 2001 — 2005
Alyssa Craig's Convergys Experience May 2009 - September 2011
Job Firework Stand Operator at Phantom Fireworks
Industry Outsourcing/Offshoring
Experience
The Home Depot June 2013 - September 2013
Phantom Fireworks, SLC, UT June 2012 - July 2012
Convergys May 2009 - September 2011
Taco Time May 2007 - August 2008
Arbys October 2007 - April 2008
Southern Utah University January 2006 - January 2007
Skills
Call Center, Workforce Management, Customer Satisfaction, Technical Support, Troubleshooting, Inbound Marketing, Customer Service, Call Center Development, Customer Experience, Escalation, Data Entry, Service Delivery, Avaya, Customer Support, Contact Centers, Computer Hardware, Sla, Windows 7, Microsoft Office, Customer Retention, Call Centers, Salesforce.com, Microsoft Excel
Education
Southern Utah University 2007 — 2012
Associate's Degree, Accounting
Wasatch High School
High School Diploma
The Home Depot June 2013 - September 2013
Phantom Fireworks, SLC, UT June 2012 - July 2012
Convergys May 2009 - September 2011
Taco Time May 2007 - August 2008
Arbys October 2007 - April 2008
Southern Utah University January 2006 - January 2007
Skills
Call Center, Workforce Management, Customer Satisfaction, Technical Support, Troubleshooting, Inbound Marketing, Customer Service, Call Center Development, Customer Experience, Escalation, Data Entry, Service Delivery, Avaya, Customer Support, Contact Centers, Computer Hardware, Sla, Windows 7, Microsoft Office, Customer Retention, Call Centers, Salesforce.com, Microsoft Excel
Education
Southern Utah University 2007 — 2012
Associate's Degree, Accounting
Wasatch High School
High School Diploma
Tenika Imaku's Convergys Experience September 2011 - Present
Job Customer service/problem resolution rep
Industry Health, Wellness and Fitness
Experience
Convergys September 2011 - Present
LensCrafters October 2004 - August 2010
Skills
Data Analysis, Windows, Access, Time Management, Customer Satisfaction, Data Entry, Recruiting, Software Documentation, Management, Outlook, Visio, PowerPoint, Research, Coaching, Training, Microsoft Word, Team Building, Public Speaking, Microsoft Office, Retail, Inventory Management, Analysis, Leadership, Customer Service, Healthcare, Microsoft Excel, Team Leadership, Troubleshooting, Administration, Teamwork, Process Scheduler, System Administration
Education
Southwestern Illinois College 2002 — 2009
AAS, Computer Information Systems
Convergys September 2011 - Present
LensCrafters October 2004 - August 2010
Skills
Data Analysis, Windows, Access, Time Management, Customer Satisfaction, Data Entry, Recruiting, Software Documentation, Management, Outlook, Visio, PowerPoint, Research, Coaching, Training, Microsoft Word, Team Building, Public Speaking, Microsoft Office, Retail, Inventory Management, Analysis, Leadership, Customer Service, Healthcare, Microsoft Excel, Team Leadership, Troubleshooting, Administration, Teamwork, Process Scheduler, System Administration
Education
Southwestern Illinois College 2002 — 2009
AAS, Computer Information Systems
Andrew Linn's Convergys Experience 2012 - 2012
Job Veterans Employment Specialist at Utah Department of Workforce Services
Industry Professional Training & Coaching
Experience
Utah Department of Workforce Services July 2015 - Present
Department of Workforce Services July 2014 - June 2015
Utah Department of Workforce Services August 2013 - June 2014
Convergys 2012 - 2012
Convergys September 2008 - February 2010
United States Marine Corps July 2001 - July 2009
Williams Pest Control 2008 - 2008
Statewide Fire Protection 2006 - 2007
Potlatch Corporation April 2004 - November 2005
Skills
Call Center, Service Delivery, Customer Satisfaction, Team Management, Contact Centers, Inbound Marketing, Customer Experience, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Team Leadership, Leadership Development, Sales, Project Planning, Call Centers, Leadership, Training, Team Building, Management, Recruiting, Customer Service, Data Analysis, Accounting, Coaching, Public Speaking
Education
Southern Utah University 2008 — 2012
Bachelor of Science (BS), Marketing
Utah Department of Workforce Services July 2015 - Present
Department of Workforce Services July 2014 - June 2015
Utah Department of Workforce Services August 2013 - June 2014
Convergys 2012 - 2012
Convergys September 2008 - February 2010
United States Marine Corps July 2001 - July 2009
Williams Pest Control 2008 - 2008
Statewide Fire Protection 2006 - 2007
Potlatch Corporation April 2004 - November 2005
Skills
Call Center, Service Delivery, Customer Satisfaction, Team Management, Contact Centers, Inbound Marketing, Customer Experience, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Team Leadership, Leadership Development, Sales, Project Planning, Call Centers, Leadership, Training, Team Building, Management, Recruiting, Customer Service, Data Analysis, Accounting, Coaching, Public Speaking
Education
Southern Utah University 2008 — 2012
Bachelor of Science (BS), Marketing
Greg Peden's Convergys Experience February 2013 - May 2014
Job Customer Service Representative at Ecolab
Industry Telecommunications
Experience
Ecolab August 2014 - Present
Convergys February 2013 - May 2014
Comcast April 2006 - October 2011
Skills
Training, Customer Retention, Customer Service, Sales, Troubleshooting, Customer Satisfaction, Call Centers, Team Leadership, Time Management, Leadership, Selling, Program Management, Account Management, Outlook, Management
Education
Globe University 2011 — 2014
Bachelor's Degree, Business Administration, 3.48
St. Cloud State University
Ecolab August 2014 - Present
Convergys February 2013 - May 2014
Comcast April 2006 - October 2011
Skills
Training, Customer Retention, Customer Service, Sales, Troubleshooting, Customer Satisfaction, Call Centers, Team Leadership, Time Management, Leadership, Selling, Program Management, Account Management, Outlook, Management
Education
Globe University 2011 — 2014
Bachelor's Degree, Business Administration, 3.48
St. Cloud State University
Staci Thornton's Convergys Experience 1997 - 2001
Job Payroll & Benefits Analyst, PostRock Energy Corporation
Industry Oil & Energy
Experience
PostRock Energy Corporation May 2015 - Present
CIRCOR Energy November 2014 - February 2015
Chickasaw Nation Industries, Inc. September 2013 - October 2014
Cameron October 2011 - September 2013
Avalon Correctional Services March 2010 - March 2012
Cameron International March 2001 - March 2010
Convergys 1997 - 2001
Skills
Financial Reporting, Forecasting, Sarbanes-Oxley Act, SAP, Microsoft Office, Budgets, Process Improvement, Hyperion Enterprise, Outlook, Microsoft Excel, Internal Controls, Accounting, Supervisory Skills, Inventory Management, Six Sigma, Managerial Finance, Microsoft Word, Corporate Finance, Change Management, Procurement, Financial Analysis, Manufacturing, Accounts Receivable, Accounts Payable, Leadership, Account Reconciliation, SAP R/3, Project Planning
Education
Southern Nazarene University 1998 — 1999
BS, Organizational Leadership
PostRock Energy Corporation May 2015 - Present
CIRCOR Energy November 2014 - February 2015
Chickasaw Nation Industries, Inc. September 2013 - October 2014
Cameron October 2011 - September 2013
Avalon Correctional Services March 2010 - March 2012
Cameron International March 2001 - March 2010
Convergys 1997 - 2001
Skills
Financial Reporting, Forecasting, Sarbanes-Oxley Act, SAP, Microsoft Office, Budgets, Process Improvement, Hyperion Enterprise, Outlook, Microsoft Excel, Internal Controls, Accounting, Supervisory Skills, Inventory Management, Six Sigma, Managerial Finance, Microsoft Word, Corporate Finance, Change Management, Procurement, Financial Analysis, Manufacturing, Accounts Receivable, Accounts Payable, Leadership, Account Reconciliation, SAP R/3, Project Planning
Education
Southern Nazarene University 1998 — 1999
BS, Organizational Leadership
Mark Gabica's Convergys Experience February 2015 - Present
Job Sr. Manager, Operations at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys February 2015 - Present
Convergys May 2012 - January 2015
Convergys August 2011 - May 2012
Convergys August 2010 - August 2011
Convergys April 2008 - August 2010
Skills
Vendor Management, Leadership, Customer Experience, BPO, Performance Management, Workforce Management, Service Delivery, Call Centers, Sla, Contact Centers, Outsourcing, Transition Management, Call Center Development, Inbound Marketing, Management, Customer Satisfaction, SLA, Team Leadership, Process Improvement, Team Building, Team Management, Operations Management
Education
Southern Utah University 2007 — 2010
B.A., Advertising, Communication Studies
Convergys February 2015 - Present
Convergys May 2012 - January 2015
Convergys August 2011 - May 2012
Convergys August 2010 - August 2011
Convergys April 2008 - August 2010
Skills
Vendor Management, Leadership, Customer Experience, BPO, Performance Management, Workforce Management, Service Delivery, Call Centers, Sla, Contact Centers, Outsourcing, Transition Management, Call Center Development, Inbound Marketing, Management, Customer Satisfaction, SLA, Team Leadership, Process Improvement, Team Building, Team Management, Operations Management
Education
Southern Utah University 2007 — 2010
B.A., Advertising, Communication Studies
Nicole Perry-Jack's Convergys Experience August 2014 - Present
Job Resolution Specialist Supervisor
Industry Consumer Services
Experience
Convergys August 2014 - Present
Convergys October 2013 - August 2014
Convergys April 2012 - October 2013
City of East St. Louis August 2010 - May 2011
Skills
Customer Service, Management, Leadership, Microsoft Office, Customer Satisfaction, Access, Microsoft Excel
Education
Bellevue University 2012 — 2014
Bachelor of Business
Southwestern Illinois College 2001 — 2008
AAS, Computer Information Systems
Convergys August 2014 - Present
Convergys October 2013 - August 2014
Convergys April 2012 - October 2013
City of East St. Louis August 2010 - May 2011
Skills
Customer Service, Management, Leadership, Microsoft Office, Customer Satisfaction, Access, Microsoft Excel
Education
Bellevue University 2012 — 2014
Bachelor of Business
Southwestern Illinois College 2001 — 2008
AAS, Computer Information Systems
Carrie McIntosh's Convergys Experience March 2013 - September 2013
Job Cloudsource, Work at home at Sutherland Global Services
Industry Information Technology and Services
Experience
Sutherland Global Services July 2014 - Present
Xerox Services December 2013 - April 2014
Convergys March 2013 - September 2013
Unisys Technical Services July 2007 - January 2013
Teleperformance USA June 2004 - December 2005
Newspaper Agency Corporation September 2002 - August 2003
Skills
Hardware Troubleshooting, Software Troubleshooting, Network & VPN..., Office 2003, 2007 &..., Windows XP & Windows 7, Citrix Environment, Active Directory, Current Active Top..., Phlebotomy..., Pharmacology (Sub-q,..., Medical Asepsis..., Vital Signs &..., 12-lead EKG, Urinalysis Lab..., Autoclave &..., Practical Radiology, Records & Bookkeeping, Insurance Law & Ethics, Front Office Skills, Appointment scheduling, IDC-9 and CPT Coding, Medical Billing &..., Medical Terminology, Technical Support, Call Centers, Help Desk Support, Software Installation, Hardware, Training, Customer Service, SLA, Software Documentation, Management
Education
Southern New Hampshire University 2015 — 2019
Bachelor of Science (B.S.), Information Technology
Medical Specialties Stevens-Henagar College 2008 — 2010
Associate, Medical Specialties, 3.89
Sutherland Global Services July 2014 - Present
Xerox Services December 2013 - April 2014
Convergys March 2013 - September 2013
Unisys Technical Services July 2007 - January 2013
Teleperformance USA June 2004 - December 2005
Newspaper Agency Corporation September 2002 - August 2003
Skills
Hardware Troubleshooting, Software Troubleshooting, Network & VPN..., Office 2003, 2007 &..., Windows XP & Windows 7, Citrix Environment, Active Directory, Current Active Top..., Phlebotomy..., Pharmacology (Sub-q,..., Medical Asepsis..., Vital Signs &..., 12-lead EKG, Urinalysis Lab..., Autoclave &..., Practical Radiology, Records & Bookkeeping, Insurance Law & Ethics, Front Office Skills, Appointment scheduling, IDC-9 and CPT Coding, Medical Billing &..., Medical Terminology, Technical Support, Call Centers, Help Desk Support, Software Installation, Hardware, Training, Customer Service, SLA, Software Documentation, Management
Education
Southern New Hampshire University 2015 — 2019
Bachelor of Science (B.S.), Information Technology
Medical Specialties Stevens-Henagar College 2008 — 2010
Associate, Medical Specialties, 3.89
Jason Erdman's Convergys Experience June 2015 - Present
Job Senior Operations Manager at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys June 2015 - Present
Skills
Vendor Management, BPO, Workforce Management, Call Center
Education
Southern New Hampshire University 2013 — 2015
Bachelor of Arts (B.A.), History
Convergys June 2015 - Present
Skills
Vendor Management, BPO, Workforce Management, Call Center
Education
Southern New Hampshire University 2013 — 2015
Bachelor of Arts (B.A.), History
Sounida T. Bounphakhom's Convergys Experience 2015 - Present
Job Analyst Customer Experience Analytics at Convergys
Industry Philanthropy
Experience
Convergys 2015 - Present
Alpine Access February 2013 - 2015
DigiTick. Inc. July 2009 - February 2013
Skills
Philanthropy, Human Resources, Management, Project Management, Computers, Requirements Analysis, Process Improvement, Windows, Risk Management, Microsoft Office, Reading, Business Intelligence, User Interface Design, User Interface, Producing, Firefox, Firefox Extensions, Writing, Computer Software, ...And Many More!
Education
Southern New Hampshire University
School of Management, Human Resources Management and Services
Convergys 2015 - Present
Alpine Access February 2013 - 2015
DigiTick. Inc. July 2009 - February 2013
Skills
Philanthropy, Human Resources, Management, Project Management, Computers, Requirements Analysis, Process Improvement, Windows, Risk Management, Microsoft Office, Reading, Business Intelligence, User Interface Design, User Interface, Producing, Firefox, Firefox Extensions, Writing, Computer Software, ...And Many More!
Education
Southern New Hampshire University
School of Management, Human Resources Management and Services
Jo Ayers's Convergys Experience January 2006 - August 2007
Job Intraday Analyst at Yahoo
Industry Entertainment
Experience
Yahoo October 2013 - Present
Netflix June 2012 - October 2013
Netflix August 2011 - June 2012
Vesta Corporation April 2008 - July 2011
Convergys January 2006 - August 2007
Sitel July 2002 - December 2005
FEI Company July 1998 - November 2001
Skills
IEX Total View, Microsoft Office, Microsoft Excel, Microsoft Word, FIB, SEM, Customer Service, Call Centers, Customer Satisfaction, Forecasting, Workforce Management, Time Management, Data Analysis, Customer Experience, CRM
Education
Southern Oregon University 1995 — 1998
BS, Physics
Southwestern Oregon Community College 1992 — 1995
Transfer, General Education
Yahoo October 2013 - Present
Netflix June 2012 - October 2013
Netflix August 2011 - June 2012
Vesta Corporation April 2008 - July 2011
Convergys January 2006 - August 2007
Sitel July 2002 - December 2005
FEI Company July 1998 - November 2001
Skills
IEX Total View, Microsoft Office, Microsoft Excel, Microsoft Word, FIB, SEM, Customer Service, Call Centers, Customer Satisfaction, Forecasting, Workforce Management, Time Management, Data Analysis, Customer Experience, CRM
Education
Southern Oregon University 1995 — 1998
BS, Physics
Southwestern Oregon Community College 1992 — 1995
Transfer, General Education
Tina Labrum's Convergys Experience October 2006 - May 2010
Job Employee at Self employed
Industry Arts and Crafts
Experience
Self employed January 2011 - Present
CenturyLink August 2010 - January 2011
Convergys October 2006 - May 2010
Skills
Call Center, Team Management, Service Delivery, Microsoft Office, Customer Experience, Customer Service, Data Entry, Team Leadership, Customer Satisfaction, Troubleshooting, Technical Support, Call Centers, Outsourcing, Computer Hardware, Customer Support, Telecommunications
Education
Southern Utah University 2001 — 2003
None., Theatre and Dance
Bryce Valley High School
Bryce Valley High School
Self employed January 2011 - Present
CenturyLink August 2010 - January 2011
Convergys October 2006 - May 2010
Skills
Call Center, Team Management, Service Delivery, Microsoft Office, Customer Experience, Customer Service, Data Entry, Team Leadership, Customer Satisfaction, Troubleshooting, Technical Support, Call Centers, Outsourcing, Computer Hardware, Customer Support, Telecommunications
Education
Southern Utah University 2001 — 2003
None., Theatre and Dance
Bryce Valley High School
Bryce Valley High School
Lizanell Boman's Convergys Experience January 2014 - Present
Job Young library professional in search of a library
Industry Libraries
Experience
Convergys January 2014 - Present
Springville Public Library March 2013 - December 2013
Backstage Library Works September 2010 - April 2013
Authorize.net/Cybersource 2007 - 2009
Authorize.Net/CyberSource Corporation, a Visa Company 2007 - 2009
Utah Shakespearean Festival 1997 - 1997
Skills
Library Science, Library, Cataloging, Metadata, Collection Development, Information Literacy, Electronic Resources, Digital Libraries, LCSH, Library Instruction, Virtual Reference, Public Libraries, Library Research, Public Speaking, Academic Libraries
Education
University of North Texas 2011 — 2013
MLS, Library Science
Southern Utah University 2005 — 2006
LMC Certificate, School Library Media
Southern Utah University 1995 — 2000
B.S., Theatre
Convergys January 2014 - Present
Springville Public Library March 2013 - December 2013
Backstage Library Works September 2010 - April 2013
Authorize.net/Cybersource 2007 - 2009
Authorize.Net/CyberSource Corporation, a Visa Company 2007 - 2009
Utah Shakespearean Festival 1997 - 1997
Skills
Library Science, Library, Cataloging, Metadata, Collection Development, Information Literacy, Electronic Resources, Digital Libraries, LCSH, Library Instruction, Virtual Reference, Public Libraries, Library Research, Public Speaking, Academic Libraries
Education
University of North Texas 2011 — 2013
MLS, Library Science
Southern Utah University 2005 — 2006
LMC Certificate, School Library Media
Southern Utah University 1995 — 2000
B.S., Theatre
Beverly Schwarz's Convergys Experience July 2010 - January 2011
Job Tier 2 SaaS support
Industry Information Technology and Services
Experience
CenturyLink Business for Enterprise February 2015 - Present
Charter Communications October 2013 - December 2014
GC Services March 2011 - September 2012
Convergys July 2010 - January 2011
Skills
PowerPoint, Research, Social Media, Interviews, Event Planning, Fiction, Freelance Writing, Copy Editing, Microsoft Office, Feature Articles, Marketing, Creative Writing, Event Management, Journalism, Proofreading, Web Content, Non-fiction, HTML, Blogging, Public Speaking, Fiction Writing, Creative Writer, Short Stories, Poetry, Social Networking, Social Media Marketing, Novels, Microsoft Excel, Troubleshooting, Microsoft Word, Customer Service, Technical Support, Customer Satisfaction, Team Building, Team Leadership, Leadership, Training
Education
training for CCNA 2014 — 2016
University of Missouri-Saint Louis 2009 — 2014
Bachelor of Applied Science (B.A.Sc.), International Business
Southwestern Illinois College 2007 — 2010
General Studies
CenturyLink Business for Enterprise February 2015 - Present
Charter Communications October 2013 - December 2014
GC Services March 2011 - September 2012
Convergys July 2010 - January 2011
Skills
PowerPoint, Research, Social Media, Interviews, Event Planning, Fiction, Freelance Writing, Copy Editing, Microsoft Office, Feature Articles, Marketing, Creative Writing, Event Management, Journalism, Proofreading, Web Content, Non-fiction, HTML, Blogging, Public Speaking, Fiction Writing, Creative Writer, Short Stories, Poetry, Social Networking, Social Media Marketing, Novels, Microsoft Excel, Troubleshooting, Microsoft Word, Customer Service, Technical Support, Customer Satisfaction, Team Building, Team Leadership, Leadership, Training
Education
training for CCNA 2014 — 2016
University of Missouri-Saint Louis 2009 — 2014
Bachelor of Applied Science (B.A.Sc.), International Business
Southwestern Illinois College 2007 — 2010
General Studies
Chelsea Gibbs's Convergys Experience September 2013 - February 2014
Job Student at Southern Utah University
Industry
Experience
Gear Up October 2014 - Present
Convergys September 2013 - February 2014
Dairy Queen June 2006 - August 2007
Education
Southern Utah University 2009 — 2015
Bachelor's Degree, Mathematics
Gear Up October 2014 - Present
Convergys September 2013 - February 2014
Dairy Queen June 2006 - August 2007
Education
Southern Utah University 2009 — 2015
Bachelor's Degree, Mathematics
Angelia Cummings's Convergys Experience May 2011 - Present
Job Student at Southern Utah University
Industry Education Management
Experience
Convergys May 2011 - Present
Brightstarz Daycare September 2010 - Present
Southern Utah University August 2008 - Present
Education
Southern Utah University 2008 — 2013
Convergys May 2011 - Present
Brightstarz Daycare September 2010 - Present
Southern Utah University August 2008 - Present
Education
Southern Utah University 2008 — 2013
Cindy Butts's Convergys Experience December 2012 - January 2014
Job Administrator at Global Aviation Services, LLC
Industry Airlines/Aviation
Experience
Global Aviation Services, LLC July 2014 - Present
Convergys December 2012 - January 2014
Scott Calvin February 2005 - September 2008
N.N.C. January 2004 - January 2005
Skills
Analysis, Invoicing, Temporary Placement, PowerPoint, Sales, Leadership, Event Planning, Management, Healthcare, Strategic Planning, Outlook, Social Media, Accounts Receivable, Social Networking, Time Management, Fundraising, Microsoft Office, Data Entry, Customer Service, Public Speaking, Ana, Inv, Manag, Collections
Education
Southern Utah University 2009 — 2012
Bachelor of Science (BS), History, GPA 3.3
Global Aviation Services, LLC July 2014 - Present
Convergys December 2012 - January 2014
Scott Calvin February 2005 - September 2008
N.N.C. January 2004 - January 2005
Skills
Analysis, Invoicing, Temporary Placement, PowerPoint, Sales, Leadership, Event Planning, Management, Healthcare, Strategic Planning, Outlook, Social Media, Accounts Receivable, Social Networking, Time Management, Fundraising, Microsoft Office, Data Entry, Customer Service, Public Speaking, Ana, Inv, Manag, Collections
Education
Southern Utah University 2009 — 2012
Bachelor of Science (BS), History, GPA 3.3
Troy Reine's Convergys Experience January 2005 - January 2008
Job Experienced Account Exec.
Industry Tobacco
Experience
RJ Reynolds January 2008 - Present
Convergys January 2005 - January 2008
Skills
Sports, Event Management, Microsoft Office, Social Media, Event Planning, Customer Service, Microsoft Excel, PowerPoint, Sports Marketing
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2003 — 2008
Bachelor's degree, Marketing/Sales, 3.0
RJ Reynolds January 2008 - Present
Convergys January 2005 - January 2008
Skills
Sports, Event Management, Microsoft Office, Social Media, Event Planning, Customer Service, Microsoft Excel, PowerPoint, Sports Marketing
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2003 — 2008
Bachelor's degree, Marketing/Sales, 3.0
Shawnese Rose's Convergys Experience October 2003 - May 2007
Job Retail Professional
Industry Retail
Experience
H & R Block 2000 - 2010
Convergys October 2003 - May 2007
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2007 — 2012
Bachelor of Science (BS), Criminal Justice
H & R Block 2000 - 2010
Convergys October 2003 - May 2007
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2007 — 2012
Bachelor of Science (BS), Criminal Justice
Miguel Husselbee's Convergys Experience May 2005 - January 2010
Job Technical Writer and Editor
Industry Writing and Editing
Experience
Southern Utah Newsline May 2010 - March 2011
Southwest Plumbing 2011 - 2011
Convergys May 2005 - January 2010
Skills
Microsoft Office, Technical Writing, Editing, Copy Editing, Copywriting, Spanish-English, Spanish-speaking, Technical Support, English grammar
Education
Southern Utah University 2010 — 2012
Communication, General, Junior
Cedar High School 2001 — 2005
High School Diploma, N/A
Southern Utah Newsline May 2010 - March 2011
Southwest Plumbing 2011 - 2011
Convergys May 2005 - January 2010
Skills
Microsoft Office, Technical Writing, Editing, Copy Editing, Copywriting, Spanish-English, Spanish-speaking, Technical Support, English grammar
Education
Southern Utah University 2010 — 2012
Communication, General, Junior
Cedar High School 2001 — 2005
High School Diploma, N/A
Katie Chapin's Convergys Experience July 2014 - Present
Job CRM database Tier 2 tech support at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Convergys July 2014 - Present
Stream Global Services November 2012 - Present
Stream Global Services June 2013 - March 2014
Stream Global Services October 2011 - November 2012
Mercy Long term short term care 2009 - 2009
Stream Global Services July 2007 - September 2008
Skills
Customer Service, Problem Solving, Troubleshooting, Training, Management, Cloud Computing, Customer Satisfaction, System Administration, Typing, Phone Skills, Phone Etiquette, Microsoft Word, Windows Phone, Microsoft Office, Microsoft Excel, Leadership, Communication, Time Management
Education
Southern New Hampshire University 2015 — 2019
Bachelor's degree, Information Technology
Gouverneur Jr. Sr. High School 2000 — 2004
Regents Diploma, General
Convergys July 2014 - Present
Stream Global Services November 2012 - Present
Stream Global Services June 2013 - March 2014
Stream Global Services October 2011 - November 2012
Mercy Long term short term care 2009 - 2009
Stream Global Services July 2007 - September 2008
Skills
Customer Service, Problem Solving, Troubleshooting, Training, Management, Cloud Computing, Customer Satisfaction, System Administration, Typing, Phone Skills, Phone Etiquette, Microsoft Word, Windows Phone, Microsoft Office, Microsoft Excel, Leadership, Communication, Time Management
Education
Southern New Hampshire University 2015 — 2019
Bachelor's degree, Information Technology
Gouverneur Jr. Sr. High School 2000 — 2004
Regents Diploma, General
Linden Toko's Convergys Experience 2007 - 2012
Job Staff Accountant at Enterprise Holdings Inc
Industry Accounting
Experience
Enterprise Holdings Inc. December 2012 - Present
Convergys 2007 - 2012
Education
University of Phoenix 2012 — 2014
Master of Science in Accountancy, Accounting
Southern Utah University 2005 — 2010
Bachelor of Science (BS), Accounting
Enterprise Holdings Inc. December 2012 - Present
Convergys 2007 - 2012
Education
University of Phoenix 2012 — 2014
Master of Science in Accountancy, Accounting
Southern Utah University 2005 — 2010
Bachelor of Science (BS), Accounting
Ginger Thomason's Convergys Experience April 2014 - May 2014
Job Administrative Assistant
Industry Higher Education
Experience
U.S. Securities and Exchange Commission May 2014 - Present
Convergys April 2014 - May 2014
Strayer University April 2009 - March 2013
Utah State Office of Education September 2008 - April 2009
Flying J Communications April 2007 - September 2008
Skills
Microsoft Office, Internet, Microsoft Excel, Microsoft Word, Mac OS X, Social Media, Receptionist Duties, Office Administration, Executive Level..., Travel Planning, Event Planning, Data Entry, File Management, Expense Reports, Ordering Office Supplies, Customer Service, Creative Writing, Editing, Technical Writing, PowerPoint, Employee Training, Research
Education
Fairleigh Dickinson University-Florham Campus 2014 — 2016
Master's Degree, Creative Writing
Southern New Hampshire University 2011 — 2014
Bachelor of Arts (BA), Creative Writing and English
Weber State University 2005 — 2008
Bachelor of Arts, History and English
U.S. Securities and Exchange Commission May 2014 - Present
Convergys April 2014 - May 2014
Strayer University April 2009 - March 2013
Utah State Office of Education September 2008 - April 2009
Flying J Communications April 2007 - September 2008
Skills
Microsoft Office, Internet, Microsoft Excel, Microsoft Word, Mac OS X, Social Media, Receptionist Duties, Office Administration, Executive Level..., Travel Planning, Event Planning, Data Entry, File Management, Expense Reports, Ordering Office Supplies, Customer Service, Creative Writing, Editing, Technical Writing, PowerPoint, Employee Training, Research
Education
Fairleigh Dickinson University-Florham Campus 2014 — 2016
Master's Degree, Creative Writing
Southern New Hampshire University 2011 — 2014
Bachelor of Arts (BA), Creative Writing and English
Weber State University 2005 — 2008
Bachelor of Arts, History and English
Dianne Pipkin's Convergys Experience August 2004 - April 2005
Job Outpatient Diagnostic Scheduler at Trinity Mother Frances Hospitals and Clinics
Industry Hospital & Health Care
Experience
Trinity Mother Frances Hospitals and Clinics June 2013 - Present
UDM Medical November 2012 - June 2013
Trinity Mother Frances Health System May 2010 - November 2012
Pulmonary Specialists of Tyler, PA March 2008 - June 2009
Convergys August 2004 - April 2005
Skills
Receptionist Duties, Sales, Customer Service, Bookkeeping, Microsoft Office, Microsoft Excel, Microsoft Word, Front Office, Back Office, Internet, Typing, Data Entry, Medical Records, Medical Terminology, Medical Coding, HIPAA, Editing, Retail, Pet Supplies, Seasonal, Answering Telephones, Accounts Receivable, Couriers, Quality Reviews, Reports, Business Communications, Highly detail oriented, Close Attention to..., Strongly self-motivated, Dependable Team Player, Always Punctual, Organized self-starter, Medical Billing
Education
Tyler Junior College 2008 — 2009
Associate of Arts and Sciences (AAS), Office Technology
Southern Utah University 2004 — 2007
Accounting/Business Management
Hurricane High
Trinity Mother Frances Hospitals and Clinics June 2013 - Present
UDM Medical November 2012 - June 2013
Trinity Mother Frances Health System May 2010 - November 2012
Pulmonary Specialists of Tyler, PA March 2008 - June 2009
Convergys August 2004 - April 2005
Skills
Receptionist Duties, Sales, Customer Service, Bookkeeping, Microsoft Office, Microsoft Excel, Microsoft Word, Front Office, Back Office, Internet, Typing, Data Entry, Medical Records, Medical Terminology, Medical Coding, HIPAA, Editing, Retail, Pet Supplies, Seasonal, Answering Telephones, Accounts Receivable, Couriers, Quality Reviews, Reports, Business Communications, Highly detail oriented, Close Attention to..., Strongly self-motivated, Dependable Team Player, Always Punctual, Organized self-starter, Medical Billing
Education
Tyler Junior College 2008 — 2009
Associate of Arts and Sciences (AAS), Office Technology
Southern Utah University 2004 — 2007
Accounting/Business Management
Hurricane High
Tyesha N. Jackson's Convergys Experience May 2002 - January 2004
Job Technical Support Representative at Cox Communications
Industry
Experience
Cox Communications April 2014 - Present
Bridge City Center for Youth December 2013 - April 2014
Cash's Truck Stop March 2013 - December 2013
Elderly Protective Services August 2012 - April 2013
Baton Rouge Metro Health January 2012 - April 2012
Department of Public Works- 311 Call Center January 2008 - June 2011
AT & T Wireless January 2004 - September 2007
Convergys May 2002 - January 2004
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2007 — 2013
Bachelor of Science (B.S.), Social Work
Cox Communications April 2014 - Present
Bridge City Center for Youth December 2013 - April 2014
Cash's Truck Stop March 2013 - December 2013
Elderly Protective Services August 2012 - April 2013
Baton Rouge Metro Health January 2012 - April 2012
Department of Public Works- 311 Call Center January 2008 - June 2011
AT & T Wireless January 2004 - September 2007
Convergys May 2002 - January 2004
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2007 — 2013
Bachelor of Science (B.S.), Social Work
Katy Tucker's Convergys Experience 2011 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convergys 2011 - 2012
Sallie Mae July 2004 - June 2010
Education
Southwest Georgia Technical College 2000 — 2004
Associate's degree, Accounting and Microcomputers
Convergys 2011 - 2012
Sallie Mae July 2004 - June 2010
Education
Southwest Georgia Technical College 2000 — 2004
Associate's degree, Accounting and Microcomputers
Benjamin Christopherson's Convergys Experience 2000 - 2001
Job QA Tester/Support Specialist at Global Connect
Industry Information Technology and Services
Experience
Global Connect August 2008 - Present
Boulevard Home Furnishings 2004 - 2009
Boulevard Home Furnishings 2003 - 2004
Kay Dix Monroe and Associates, CPA 2001 - 2003
Snow College Richfield 2001 - 2003
Convergys 2000 - 2001
Skills
Servers, Computer Hardware, Network Administration, Software Installation, Software Quality..., Computer Repair, Computer Network..., Computer Security, Network Design, Wireless Networking, Network Architecture, Networking, Testing, Technical Support, Quality Assurance, Windows 7, Training
Education
Southern New Hampshire University 2012 — 2014
Master of Information Technology, Health Care Informatics
Dixie State College 2003 — 2006
Bachelor of Science in Comnputer and Information Technology, Information Technology
Global Connect August 2008 - Present
Boulevard Home Furnishings 2004 - 2009
Boulevard Home Furnishings 2003 - 2004
Kay Dix Monroe and Associates, CPA 2001 - 2003
Snow College Richfield 2001 - 2003
Convergys 2000 - 2001
Skills
Servers, Computer Hardware, Network Administration, Software Installation, Software Quality..., Computer Repair, Computer Network..., Computer Security, Network Design, Wireless Networking, Network Architecture, Networking, Testing, Technical Support, Quality Assurance, Windows 7, Training
Education
Southern New Hampshire University 2012 — 2014
Master of Information Technology, Health Care Informatics
Dixie State College 2003 — 2006
Bachelor of Science in Comnputer and Information Technology, Information Technology
glynda jackson's Convergys Experience September 2013 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convergys September 2013 - Present
Xerox 2010 - 2013
Skills
Call Centers, Customer Satisfaction, BPO, Technical Support, Troubleshooting, Service Delivery, Customer Service, Outsourcing, Process Improvement, Customer Experience, Team Leadership, Windows 7, Account Management, Software Documentation, Computer Hardware, Printers, Windows XP, Workforce Management, CRM, Active Directory
Education
Spencerian College-Lexington 2010 — 2013
Diploma, Medical/Clinical Assistant
Convergys September 2013 - Present
Xerox 2010 - 2013
Skills
Call Centers, Customer Satisfaction, BPO, Technical Support, Troubleshooting, Service Delivery, Customer Service, Outsourcing, Process Improvement, Customer Experience, Team Leadership, Windows 7, Account Management, Software Documentation, Computer Hardware, Printers, Windows XP, Workforce Management, CRM, Active Directory
Education
Spencerian College-Lexington 2010 — 2013
Diploma, Medical/Clinical Assistant
Jordon Miller's Convergys Experience July 2007 - December 2008
Job Real Time Analyst at Ameriprise Auto & Home Insurance
Industry Staffing and Recruiting
Experience
Ameriprise Auto & Home Insurance January 2009 - Present
Convergys July 2007 - December 2008
Education
Southern New Hampshire University 2013 — 2016
Ameriprise Auto & Home Insurance January 2009 - Present
Convergys July 2007 - December 2008
Education
Southern New Hampshire University 2013 — 2016
Brandi McAdams's Convergys Experience August 2003 - November 2004
Job Student at Southwestern Oklahoma State University
Industry Hospital & Health Care
Experience
Xpress Wellness Urgent Care July 2015 - Present
Convergys August 2003 - November 2004
St. Michael Hospital August 2002 - December 2002
St. Michael Hospital July 2001 - August 2002
Skills
Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint
Education
Southwestern Oklahoma State University 2013 — 2017
Counseling Psychology
Xpress Wellness Urgent Care July 2015 - Present
Convergys August 2003 - November 2004
St. Michael Hospital August 2002 - December 2002
St. Michael Hospital July 2001 - August 2002
Skills
Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint
Education
Southwestern Oklahoma State University 2013 — 2017
Counseling Psychology
CommVault
Convergys Corporation
CommVault Systems
Convergys Inc.
CommVault Systems Inc
Covergys
CVLT